How You'll Make an Impact:

As the Manager, HRBP you will be a strategic partner to senior leaders and a key point of support for Cloudbeds team members across Spain and the broader EMEA region.

In addition to serving as the HRBP for one of our global business units:

• CS + Onboarding

You will also own all regional employment and contractor/EOR compliance. This includes Spain’s labor laws, CBAs, Equality Plans, and EOR/contractor oversight across multiple EMEA countries.

You will help shape organizational effectiveness, strengthen leadership capability, guide culture and team member relations, and contribute directly to our global People strategy.

You will work closely with HRBPs, People Ops, Talent Acquisition, Payroll, Workday/Systems, and senior leadership at all levels — Leads, Managers, Directors, VPs, SVPs, and C-level executives.

This is a highly visible, strategic role critical to a growing and complex region.

In this role, you will also be responsible for managing confidential and sensitive team member information, supporting internal audits, and coordinating region-specific compliance initiatives. You will collaborate closely with cross-functional teams, leverage HR systems like Workday for data accuracy and reporting, and contribute to continuous improvement of HR processes. Given the scope and autonomy of the role, this position requires a solid understanding of regional employment practices, strong analytical skills, and the ability to work independently across time zones.

Our People Team:

We’re a globally distributed, multicultural People Team spanning North America, Latin America, EMEA, and APAC, and that global footprint isn’t just a fact, it’s a strength we fully embrace. Our team brings a rich blend of perspectives, experiences, and cultural fluency that fuels everything we do, from nuanced people strategies to inclusive systems and scalable processes that work for everyone, everywhere.

We collaborate with heart and hustle. Despite time zones and borders, we operate with high trust, clear communication, and deep mutual respect. Whether we’re partnering with hiring managers, leading HR transformation, supporting regional teams, or crafting intentional team member experiences, we show up for each other and for the people we serve!

This is a team where empathy meets execution. Where people who thrive are those who are curious, proactive, globally minded, and genuinely passionate about making Cloudbeds a place where every team member can do their best work. We’re not just People Team, we’re culture shapers, problem solvers, strategy supporters, and people-first builders.

What You Bring to the Team:

Strategic HR Partnership: 

• Serve as the primary HRBP for:
• CS + Onboarding

• Partner with leaders across multiple levels to understand business needs and align People strategies.
• Lead organizational design, workforce planning, leadership coaching, talent programs, and change initiatives.
• Provide strategic insights to help build inclusive, high-performing teams.

Team Member Relations and Culture

• Manage and resolve complex team member relations with confidentiality and strong judgment.
• Support development conversations, performance management, corrective actions, and conflict resolution.
• Partner on global and regional engagement and culture initiatives.

Regional Employment and Contractor Compliance

Own compliance across Spain and EMEA, including:

Spain

• Employment law and regulatory requirements
• Collective Bargaining Agreements (CBAs)
  Equality Plans
  Mandatory conciliation processes
• Termination and documentation compliance

EMEA

• Multi-country employment and contractor regulations
• EOR (Employer of Record) compliance for EMEA countries
• Contractor policy alignment
• Regional documentation requirements

Work closely with Legal, Finance, and People Ops to ensure compliant processes across the entire team member and contractor lifecycle.

People Operations and HR Systems

• Partner with People Ops on onboarding, offboarding, transfers, and lifecycle processes.
• Maintain accurate and confidential team member data in Workday.
• Support compensation cycles, calibrations, and workforce reporting.
• Partner with Business Systems to troubleshoot Workday workflows or data issues.

Global HRBP Collaboration

• Work with HRBPs across NORAM, LATAM, EMEA, and APAC to ensure global consistency in practices and programs.
• Support global People initiatives, including performance, DEI, compensation, leadership development, and workforce planning.
• Strengthen cross-regional People processes and communication.

What Sets You Up for Success:

• Bachelor’s degree or equivalent experience in HR, Business Administration, or related field.
• 3–4+ years of progressive HRBP, HR Manager, or senior HR Generalist experience.
• Experience supporting GTM/Strategy or CS/Onboarding organizations.
  Strong knowledge of Spanish labor law, CBAs, Equality Plans, and conciliation processes.
  Experience with EOR and contractor compliance across EMEA.
  Proven ability to coach and influence leaders at all levels.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), with strong data manipulation and analysis skills in Excel.
• Excellent organizational skills and meticulous attention to detail.
• Strong communication (written and verbal) and interpersonal skills, with the ability to work independently and as part of a team.
• Ability to handle sensitive and confidential information with discretion and a high level of integrity.
• Excellent communication and relationship-building skills across cultures and time zones.
• Strong judgment, ownership, confidentiality, and problem-solving.
• Experience working in a fast-paced, high-growth, remote-first environment.
• Workday experience is a strong plus.

#LI-SD1

How You'll Make an Impact:

As a Senior Talent Partner based in North America, you'll own hiring across one of Cloudbeds' most strategically important markets. Your primary focus will be GTM, covering outbound Sales, Customer Growth, Sales Operations, and Sales Enablement. You'll need to be as comfortable running volume pipelines as you are doing deep, competitor-focused sourcing to land the kind of passive candidates who aren't browsing job boards. Beyond GTM, you'll have the opportunity to support Technology and Engineering hiring when the business needs it, working on roles ranging from Software Engineers to Infrastructure, making this a role for someone who thrives on variety and can credibly operate across different disciplines. You'll be a trusted partner to hiring managers across the business and a true ambassador for Cloudbeds in the North American talent market.

Our Talent Team:

We're an experienced, passionate, collaborative, and fun group of Talent Partners working at the cutting edge of talent acquisition, spread across 4 continents. Our partners own hiring processes from start to finish and make an impact well beyond filling seats, building real relationships with leadership and shaping how great teams come together. Quality trumps every other metric here, and you'll thrive in a high-performing environment where you're always working with some of the latest recruiting technologies and where the work you do has a direct and meaningful impact on Cloudbeds growth.

What You Bring to the Team:

• Own the full-cycle hiring process for GTM roles across North America, covering outbound Sales, Customer Growth, Sales Operations, and Sales Enablement 
• Run competitor-focused sourcing campaigns to identify and engage passive candidates at target companies, building pipelines that go well beyond active applicants
• Bring strong talent mapping skills to every search, building a clear picture of the market before diving into outreach and consistently pulling in top passive talent that others won't find
• Support hiring across other areas of the business including Technology when required, bringing the same sourcing rigour and candidate engagement skills to a variety of roles
• Partner closely with GTM leadership to understand market dynamics, build targeted hiring strategies, and act as a genuine specialist in the commercial talent space
• Build trusted, consultative relationships with hiring managers at all levels, influencing decisions and ensuring hiring strategies are tied directly to business outcomes
• Manage the hiring process through Greenhouse, maintaining clean data and keeping stakeholders informed at every stage
• Go beyond filling seats, identifying opportunities to improve processes, share market intelligence, and raise the bar on how GTM talent is hired at Cloudbeds
• Stay current on North American compensation benchmarks, competitor talent movements, and GTM hiring trends

What Sets You Up for Success:

• 5+ years of full-cycle recruiting experience within a high-growth SaaS or technology company and/or an agency with a strong focus on supplying the high-growth SaaS market
• Demonstrated ability to manage and influence senior stakeholders up to C-Suite level, acting as a trusted advisor rather than just an order taker
• Strong track record hiring across GTM functions, including outbound Sales, Operations and Enablement
• Exposure to Technology hiring is a strong advantage, even if GTM is your primary domain
• Proven sourcing skills with hands-on experience running competitor mapping and passive candidate outreach campaigns
• Proficiency with LinkedIn Recruiter, Greenhouse (or a comparable modern ATS), and other sourcing tools
• Strong stakeholder management skills, comfortable building relationships with and influencing hiring managers and senior leaders
• Hands-on experience using AI in your workflow, whether for sourcing, research, outreach, or improving efficiency
• Proficient across G Suite, Slack, and Zoom, tech-savvy and quick to learn new tools
• Excellent English, both written and verbal

Bonus skills to standout:

• Experience hiring for hospitality technology or a vertical SaaS business
• Track record of building structured sourcing processes, not just executing one-off searches
• Familiarity with sales talent assessment methodologies or competency-based interview frameworks

Compensation: Depending on your skills and experience, you can expect your annual compensation to be between $100,000 - $120,000

How You'll Make an Impact:

As a Talent Partner, you'll be at the forefront of growing Cloudbeds' across the Latin America markets. You'll own the end-to-end recruitment process for a dynamic mix of business-facing roles spanning Customer Success, Onboarding, GTM and more, balancing high-volume hiring efficiency with the strategic sourcing and networking skills needed to land candidates others simply won't find. While Latin America is your primary focus, you'll also have the opportunity to support hiring across other global regions. You'll be a trusted partner to hiring managers and a true ambassador for Cloudbeds across the markets you serve.

Our Talent Team:

We're an experienced, passionate, collaborative, and fun group of Talent Partners working at the cutting edge of talent acquisition, spread across 4 continents. Our partners own hiring processes from start to finish and make an impact well beyond filling seats, building real relationships with leadership and shaping how great teams come together. Quality trumps every other metric here, and you'll thrive in a high-performing environment where you're always working with some of the latest recruiting technologies and where the work you do has a direct and meaningful impact on Cloudbeds growth.

What You Bring to the Team:

• Own the full-cycle hiring process for Customer Success, Onboarding and GTM  roles, with LATAM as your primary market and additional scope across other global regions when required
• Balance high-volume hiring pipelines with proactive sourcing and outreach to consistently identify and engage strong candidates
• Partner closely with hiring managers to understand role requirements, define hiring strategies, and deliver an exceptional candidate experience at every stage
• Drive proactive sourcing and outreach using LinkedIn Recruiter, referral networks, and other tools to build strong pipelines across LATAM markets
• Manage the hiring process through Greenhouse, maintaining data integrity and sharing regular updates with internal stakeholders
• Build trusted, consultative relationships with hiring managers and leadership, influencing decisions and ensuring hiring strategies are connected to broader business goals
• Go beyond filling seats, proactively identifying opportunities to improve hiring processes and acting as a true specialist within your domain
• Serve as a Cloudbeds brand ambassador across LATAM, building a strong local talent network and staying current on market trends and compensation benchmarks

What Sets You Up for Success:

• 3+ years of full-cycle recruiting experience, ideally within a high-growth SaaS or technology company
• Business-level written and spoken English is required. 
• Proven experience hiring across LATAM markets, with a solid understanding of local talent pools, compensation benchmarks, and candidate motivations
• Experience hiring for business-facing functions such as GTM, Sales, or Customer Success
• Proficiency with LinkedIn Recruiter, Greenhouse (or a comparable modern ATS), and other sourcing tools
• Strong stakeholder management and communication skills, comfortable building relationships with hiring managers and senior leaders
• Confident working with data from multiple technology platforms, with the ability to interpret hiring metrics and use them to improve outcomes
• Proficient across G Suite, Slack, and Zoom, tech-savvy and quick to learn new tools
• Hands-on experience using AI tools in your day-to-day workflow, whether for sourcing, research, outreach, or process efficiency