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Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
Roku is constantly innovating and finding new ways to provide new value for our customers, and Roku's Retail Sales team is responsible for driving the growth of Roku's retail products and programs by bringing our device portfolio to market through the country's largest retail partners. We manage the commercial relationships, in-store presence, and sell-through performance that connect Roku products to millions of customers every day.
About the role
We're looking for a National Account Manager to own Roku's relationship with Walmart. This is a full-stack commercial role: you'll help inform strategy, build relationships, and drive execution across pricing, promotion, product placement, and sell-through. You'll be the internal voice of Walmart and the external face of Roku, and you'll be expected to bring both perspectives to the table. This role will require frequent travel to Bentonville, AR to meet with partners and stakeholders in the area.
As the primary contact for Roku devices at Walmart, you’ll be responsible for achieving annual and quarterly revenue goals and for planning and executing category roadmaps that deliver on pricing, promotion, and product placement objectives.
We're not necessarily looking for someone who already knows everything about the TV business. We're looking for someone who has won at Walmart in a competitive category and knows how to build on that success. If you've driven results at the world's largest retailer and you're excited about learning a new space, this role was built for you.
For Remote US Only - The estimated annual salary for this position is between $191,000 - $224,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you’ll be doing
- Own Roku’s Walmart devices business end-to-end across US stores and walmart.com: item setup, modular and in-store placement, pricing, promotion, forecasting, in-stock management, and end-of-life transitions
- Assess opportunities for retail growth and expansion across TVs, streaming media players, audio, smart home, and related markets, with a focus on Walmart’s ecosystem
- Develop and present annual and quarterly business plans tied to clear revenue, margin, and share targets
- Ensure promotional alignment internally and with Walmart across key events, features, and programs
- Build strong, trust-based relationships across Walmart's buying, replenishment, merchant, and ecommerce teams
- Lead regular Walmart business cadences, using POS, inventory, and margin data to recommend pricing, promotion, assortment, and allocation actions
- Understand Roku’s business and market dynamics and translate market, shopper, and competitive insights into actionable retail strategies and test-and-learn plans
- Partner with Retail Strategy, Sales Operations, FP&A, Product, and Operations to align on forecasts, promotions, and product priorities
- Partner with Retail Marketing and OEM partners to develop in-aisle, endcap, and seasonal programs that drive incremental traffic and conversion
- Customize sell-in and sell-out materials for Walmart's unique buying process, internal review cadence, and decision-makers
- Track performance against targets and lead regular business reviews with both Walmart and internal stakeholders, including senior Roku leadership
We're excited if you have
- Bachelor’s degree or equivalent practical experience; MS/MBA or equivalent experience preferred
- 8+ years of sales or account management experience in consumer or consumer electronics categories, selling into retail
- 3+ years of experience selling into Walmart, with established buyer-level relationships
- Proven track record of hitting revenue targets and growing a business at Walmart, regardless of category
- A deep understanding of the big-box retail environment and how decisions around assortment, placement, price, and promotion show up in-store and online
- Ability to operate strategically and get into the details — you can build a Joint Business Plan (JBP) and pull a Point-of-Sale (POS) report
- Comfort building cases from data (POS, share, margin, promo ROI) and translating insights into clear recommendations
- Can think strategically, but can dig in to answer questions and get the details in order to ensure the strategy can be realized
- Enjoy working cross-functionally, but can also work independently in a fast-paced, ambiguous environment
- Take a long-term view when evaluating opportunities and setting priorities for Walmart and Roku’s broader retail portfolio
- Strong cross-functional instincts; you know how to work through influence, not just authority, with partners across finance, operations, marketing, and product
- Clear, confident communication skills with the ability to tailor the message for a Walmart merchant, a cross-functional working team, or a Roku executive
#LI-DH2
#LI-Remote
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to the configuration, data management, and testing of an enterprise-grade recruiting system in a fast-paced, high-volume hiring environment.
Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.
For Massachusetts Only - The estimated annual salary for this position is between $132,600 - $191,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
- Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
- Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
- Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
- Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
- Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
- Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
- Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
- Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
- Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
- Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
- Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
- Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.
We're excited if you have
- 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
- Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
- Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
- Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
- Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
- Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
- Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
- Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
- Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
- Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to enterprise-grade recruiting system configuration, data management, and testing in a fast-paced, high-volume hiring environment.
Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.
What you'll be doing
- Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
- Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
- Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
- Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
- Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
- Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
- Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
- Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
- Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
- Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
- Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
- Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.
We're excited if you have
- 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
- Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
- Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
- Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
- Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
- Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
- Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
- Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
- Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
- Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to the configuration, data management, and testing of an enterprise-grade recruiting system in a fast-paced, high-volume hiring environment.
Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.
For New York Only - The estimated annual salary for this position is between $132,600 - $191,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
- Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
- Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
- Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
- Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
- Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
- Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
- Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
- Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
- Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
- Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
- Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
- Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.
We're excited if you have
- 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
- Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
- Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
- Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
- Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
- Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
- Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
- Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
- Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
- Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to the configuration, data management, and testing of an enterprise-grade recruiting system in a fast-paced, high-volume hiring environment.
Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.
For California Only - The estimated annual salary for this position is between $132,600 - $191,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
- Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
- Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
- Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
- Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
- Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
- Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
- Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
- Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
- Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
- Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
- Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
- Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.
We're excited if you have
- 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
- Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
- Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
- Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
- Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
- Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
- Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
- Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
- Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
- Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to the configuration, data management, and testing of an enterprise-grade recruiting system in a fast-paced, high-volume hiring environment.
Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.
For California Only - The estimated annual salary for this position is between $132,600 - $191,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
- Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
- Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
- Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
- Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
- Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
- Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
- Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
- Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
- Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
- Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
- Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
- Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.
We're excited if you have
- 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
- Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
- Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
- Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
- Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
- Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
- Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
- Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
- Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
- Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
The Advertising Performance group focuses on performance for all participants in the Advertising ecosystem - Advertisers, Publishers, and Roku. The systems and solutions span multiple disciplines and technologies to perform real-time multi-objective optimization across distributed systems at large scale and with low latency. We use Machine Learning, Reinforcement Learning, AI, Control and Optimization Systems, and Auction Dynamics to solve a large set of complex problems. At the core of this is our Machine Learning and Inference Platform that powers the entire landscape.
About the role
In this role, you will architect, design, and lead the development of a SOTA Inference platform that can handle Advertising-level low latencies, scale, throughput, and availability with optimizations that span across hardware, software, and models. We’re looking for a strong technical leader with deep experience in ML serving, high-performance computing, and industry standard frameworks - someone excited to mentor engineers, innovate at scale, and shape the future of machine learning at Roku.
What you’ll be doing
- Lead the design and development of a SOTA Inference platform
- Oversee the development of monitoring, observability, and other tooling to ensure system and model performance, reliability, and scalability of online inference services
- Identify and resolve system inefficiencies, performance bottlenecks, and reliability issues, ensuring optimized end-to-end performance
- Stay at the forefront of advancements in inference frameworks, ML hardware acceleration, and distributed systems, and incorporate innovations where and when they are impactful
We’re excited if you have
- M.S. or above in CS, ECE, or a related field
- 10+ years of experience in developing and deploying large-scale, distributed systems, with at least 5 years in a leadership or technical lead role
- Strong programming skills in high-performance languages
- Deep understanding of inference frameworks and ML system deployment
- Proven experience optimizing performance for large-scale machine learning systems, including a deep knowledge of SOTA model optimizations, hardware-software co-design, GPU acceleration, and HPC techniques
- Excellent communication and collaboration skills
- Experience leading teams working on high-throughput, low-latency ML serving systems
- Experience collaborating with and leading global, cross-functional teams
- Contributions to open-source ML or systems projects
#LI-DH2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Senior Software Engineering Manager, Ads Auction & Marketplace Optimization
Share this job
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
The Advertising Performance group focuses on performance for all participants in the Advertising ecosystem - Advertisers, Publishers and Roku. The systems and solutions span across different disciplines and technologies to perform realtime multi-objective optimization with distributed systems at large scale and low latencies. We use Machine Learning, Reinforcement Learning, AI, Control and Optimization Systems and Auction Dynamics to solve a large set of complex problems. At the core of this is our Machine Learning, Experimentation and Inference Platform that powers the entire landscape which we continuously evolve over time.
About the role
In this role you will build teams focused on the Ads Auction and Marketplace to optimize yield, gross profit, perform realtime multi-objective optimization across various short and long term objectives, build control and simulation systems, design and run experiments and extend the experimentation framework.
You will partner closely with other Engineering, Inventory and Product teams to define the vision and strategy for your group and to build and deliver the roadmap.
What you’ll be doing
- Building teams and mentoring engineers across geographic locations and time zones
- Defining the strategy and building the long-term roadmap by partnering with Product, Science and Engineering teams
- Leading the design, implementation, and evolution of real-time ads auction and marketplace systems
- Building and enhancing core auction capabilities including ad pod construction, bid valuation, ranking, pricing, pacing and budget enforcement
- Designing auction logic that balances viewer experience (ad load, relevance, repetition) with advertiser performance, publisher yield, platform revenue and gross profit
- Driving yield and gross profit optimization through auction design, floor strategies, and pricing experiments
- Leading experimentation using A/B testing, auction simulations, offline replay frameworks, and make data-driven decisions based on performance metrics and statistical rigor
- Stay at the forefront of advancements in related areas
We’re excited if you have
- 3+ years of experience leading teams that apply auction theory, quantitative optimization, advanced statistical methods to large, sophisticated datasets
- 5+ years experience of leading engineering teams from design to implementation, ensuring scalability and reliability
- Deep mathematical understanding of auction theory, game theory, economics, quantitative optimization and statistics
- Hands-on experience with Python and Java in a production environment
- BS or higher in CS, Economics, Mathematics, or a related quantitative field
Preferred Qualifications:
- Experience in the Advertising domain
- 5+ years of experience applying auction theory, game theory, economics, quantitative optimization, advanced statistical methods to large, sophisticated datasets
- MS or PhD in CS, Economics, Math or a related quantitative field
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
Roku’s leadership in streaming depends on delivering exceptional devices that combine the right hardware platforms with Roku OS to create simple, reliable, and delightful experiences. Roku is the #1 TV streaming platform in North America, and we’ve set our sights on powering every television in the world. Roku pioneered streaming to the TV.
Our mission is to change the face of television and streaming media watching around the world. This role is tasked with leveraging hardware and software to create a unique viewing experience, one that turns users into raving fans.
You will report directly to the Vice President of Software Engineering and serve as a key technical contributor for Roku’s device platform strategy, with a strong focus on high-quality software solutions.
We are looking for a highly skilled Lead Systems Software Architect who leads complex implementations for Roku TVs and streaming devices, grounded in a deep understanding of multimedia system design (video/audio pipelines, SoCs, memory, power, thermals). You will design, implement, debug, and optimize the software platform that spans the full system, ensuring it is performant, secure, and scalable across SKUs and generations. You will collaborate with ODM partners, chipset vendors, and internal software/hardware teams to drive products from concept to mass production.
The work we do can be challenging, but that’s why we enjoy it so much. The ideal candidate isn’t a bystander. They are curious and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs, knowing that their own success comes when the team succeeds.
For California Only - The estimated annual salary for this position is between $350,000 - $510,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off."
What you’ll be doing
Software development & platform ownership
- Own complex features or subsystems end-to-end, from design and implementation through bring-up, validation, and production support.
- Translate product and business goals into concrete designs, tasks, and implementation plans.
- Design, implement, and maintain core platform software for Roku device programs and platforms, with a strong focus on code quality, robustness, and long-term maintainability.
- Contribute to and influence hardware–software partitioning, platform APIs, and integration patterns to enable feature teams to build reliably on the device platform.
- Drive and model best practices for coding standards, code reviews, testing strategies, and CI/CD for platform software.
Multimedia & system-level engineering
- Implement and optimize video/audio pipelines, codecs, and rendering paths to deliver high-quality playback, low latency, and smooth UI/UX for streaming applications.
- Contribute to end-to-end multimedia system design for TVs and streaming devices, ensuring solutions scale across SKUs and generations.
- Define and help maintain benchmarks and test scenarios for media, graphics, and system behavior that map directly to Roku use cases.
- Implement and maintain secure boot, DRM integrations, and standards-compliant content protection features in collaboration with security experts.
Systems-aware implementation integrating hardware-software
- Lead the product evaluation and enablement of candidate SoCs and companion chipsets, partnering with SoC vendors on performance, power, cost, and ecosystem maturity.
- Implement and maintain drivers, HALs, and low-level services that expose the right hardware capabilities (media, graphics, connectivity, security) to Roku OS.
- Drive early bring-up and debug of new SoCs and boards from a software perspective (boot chain, device drivers, board support packages, diagnostics).
- Anticipate system-level failure modes (thermal, power, component tolerances, resource exhaustion) and implement software mitigations (throttling, graceful degradation, watchdogs, telemetry hooks).
Performance engineering in constrained environments
- Define and enforce memory, CPU/GPU/NPU, and storage budgets across SKUs, working closely with feature teams.
- Use profiling tools, tracing, and telemetry to diagnose and fix performance bottlenecks across the stack (kernel, drivers, middleware, apps).
- Implement optimizations to improve boot time, UI performance, streaming quality, and app responsiveness while staying within platform constraints.
Quality, diagnostics, and observability
- Partner with NPI, test, and manufacturing engineering to design and implement system-level validation strategies, test automation, and regression suites for your components.
- Implement and refine diagnostics, logging, and telemetry that make field issues diagnosable and fixable at scale, including the platform hooks needed for AI-assisted troubleshooting.
- Ensure the robustness and reliability of low-level software in production configurations, including robust error handling, recovery strategies, and safe update mechanisms.
Cross-functional collaboration & technical leadership
- Collaborate with OS, media, graphics, connectivity, security, and cloud/service teams to integrate platform features that meet product requirements.
- Provide technical mentorship to other software engineers, especially around debugging complex system issues, performance tuning, and best practices for systems-level code.
- Work closely with engineering leads to review designs, surface trade-offs, and de-risk implementations before they reach production.
- Partner with SoC vendors and OEM/ODM partners from design through mass production, ensuring software deliverables, validation, and readiness meet Roku’s standards
AI and system-level intelligence
- Implement components in system-level AI/ML flows where AI is in the loop (e.g., quality monitoring, recommendations, anomaly detection, test selection).
- Specify and implement platform APIs and telemetry that enable AI tools to be effective across the device stack (logs, traces, metrics, events).
We’re excited if you have
Education & experience
- BS/MS in Computer Science, Computer Engineering, Electrical Engineering, or related field.
- 15+ years of industry experience in embedded systems-level software development, with a strong emphasis on hands-on software development for multimedia products.
- Proven track record building and shipping AV products (TVs, set-top boxes, streaming devices, consoles, or similar) at scale.
Software development & systems expertise
- Strong experience with embedded Linux or Android-based systems
- Proficiency in one or more systems programming languages such as C/C++ (Rust or similar is a plus), with deep experience in debugging, performance tuning, and maintainable code design.
- Strong familiarity with modern SDLC practices: CI/CD, automated testing, static/dynamic analysis, continuous performance regression monitoring, and observability tooling.
Multimedia & system knowledge
- Deep understanding of ARM-based SoCs, multimedia pipelines, and system constraints (memory bandwidth/latency, storage performance, UI/frame-rate stability, thermal behavior).
- Demonstrated ability to analyze and optimize system-level performance using profiling, tracing, and hardware counters.
- Experience with DRM, content protection, secure boot, and related industry standards for streaming and TV products.
- Experience collaborating with SoC vendors and ODM/OEM partners from design through mass production, especially around platform software deliverables and validation.
AI, accelerators, and low-level platforms
- Experience with NPU/DSP/AI accelerator blocks on embedded SoCs, including maximizing throughput and minimizing latency within real-world device constraints.
- Ability to build or integrate end-to-end flows where AI is in the loop, particularly for diagnostics, performance optimization, or UX improvements.
- Proficient in using AI tools for debugging, code review, test selection, and log analysis, and in implementing the platform hooks (APIs/telemetry) that those tools need.
Hardware & board-level understanding (bonus)
- Solid understanding of board-level design concepts (schematics/layout review, power and thermal design, signal integrity considerations, and interfaces such as I²C, USB, PCIe, and HDMI).
- Comfortable partnering with board design teams to translate software and system needs into board-level requirements and constraints, even though your primary focus is software
How you work
- Strong communication skills with the ability to explain complex software and system trade-offs to both technical and non-technical stakeholders.
- A bias toward data-driven decisions, clear documentation, and repeatable processes.
- Demonstrated ability to lead technically through code and design, influence cross-functional teams, and drive complex platform changes from concept to production.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
Roku’s leadership in streaming depends on delivering exceptional devices that combine the right hardware platforms with Roku OS to create simple, reliable, and delightful experiences. Roku is the #1 TV streaming platform in North America, and we’ve set our sights on powering every television in the world. Roku pioneered streaming to the TV.
Our mission is to change the face of television and streaming media watching around the world. This role is tasked with leveraging hardware and software to create a unique viewing experience, one that turns users into raving fans.
You will report directly to the Vice President of Software Engineering and serve as a key technical contributor for Roku’s device platform strategy, with a strong focus on high-quality software solutions.
We are looking for a highly skilled Lead Systems Software Architect who leads complex implementations for Roku TVs and streaming devices, grounded in a deep understanding of multimedia system design (video/audio pipelines, SoCs, memory, power, thermals). You will design, implement, debug, and optimize the software platform that spans the full system, ensuring it is performant, secure, and scalable across SKUs and generations. You will collaborate with ODM partners, chipset vendors, and internal software/hardware teams to drive products from concept to mass production.
The work we do can be challenging, but that’s why we enjoy it so much. The ideal candidate isn’t a bystander. They are curious and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs, knowing that their own success comes when the team succeeds.
What you’ll be doing
Software development & platform ownership
- Own complex features or subsystems end-to-end, from design and implementation through bring-up, validation, and production support.
- Translate product and business goals into concrete designs, tasks, and implementation plans.
- Design, implement, and maintain core platform software for Roku device programs and platforms, with a strong focus on code quality, robustness, and long-term maintainability.
- Contribute to and influence hardware–software partitioning, platform APIs, and integration patterns to enable feature teams to build reliably on the device platform.
- Drive and model best practices for coding standards, code reviews, testing strategies, and CI/CD for platform software.
Multimedia & system-level engineering
- Implement and optimize video/audio pipelines, codecs, and rendering paths to deliver high-quality playback, low latency, and smooth UI/UX for streaming applications.
- Contribute to end-to-end multimedia system design for TVs and streaming devices, ensuring solutions scale across SKUs and generations.
- Define and help maintain benchmarks and test scenarios for media, graphics, and system behavior that map directly to Roku use cases.
- Implement and maintain secure boot, DRM integrations, and standards-compliant content protection features in collaboration with security experts.
Systems-aware implementation integrating hardware-software
- Lead the product evaluation and enablement of candidate SoCs and companion chipsets, partnering with SoC vendors on performance, power, cost, and ecosystem maturity.
- Implement and maintain drivers, HALs, and low-level services that expose the right hardware capabilities (media, graphics, connectivity, security) to Roku OS.
- Drive early bring-up and debug of new SoCs and boards from a software perspective (boot chain, device drivers, board support packages, diagnostics).
- Anticipate system-level failure modes (thermal, power, component tolerances, resource exhaustion) and implement software mitigations (throttling, graceful degradation, watchdogs, telemetry hooks).
Performance engineering in constrained environments
- Define and enforce memory, CPU/GPU/NPU, and storage budgets across SKUs, working closely with feature teams.
- Use profiling tools, tracing, and telemetry to diagnose and fix performance bottlenecks across the stack (kernel, drivers, middleware, apps).
- Implement optimizations to improve boot time, UI performance, streaming quality, and app responsiveness while staying within platform constraints.
Quality, diagnostics, and observability
- Partner with NPI, test, and manufacturing engineering to design and implement system-level validation strategies, test automation, and regression suites for your components.
- Implement and refine diagnostics, logging, and telemetry that make field issues diagnosable and fixable at scale, including the platform hooks needed for AI-assisted troubleshooting.
- Ensure the robustness and reliability of low-level software in production configurations, including robust error handling, recovery strategies, and safe update mechanisms.
Cross-functional collaboration & technical leadership
- Collaborate with OS, media, graphics, connectivity, security, and cloud/service teams to integrate platform features that meet product requirements.
- Provide technical mentorship to other software engineers, especially around debugging complex system issues, performance tuning, and best practices for systems-level code.
- Work closely with engineering leads to review designs, surface trade-offs, and de-risk implementations before they reach production.
- Partner with SoC vendors and OEM/ODM partners from design through mass production, ensuring software deliverables, validation, and readiness meet Roku’s standards
AI and system-level intelligence
- Implement components in system-level AI/ML flows where AI is in the loop (e.g., quality monitoring, recommendations, anomaly detection, test selection).
- Specify and implement platform APIs and telemetry that enable AI tools to be effective across the device stack (logs, traces, metrics, events).
We’re excited if you have
Education & experience
- BS/MS in Computer Science, Computer Engineering, Electrical Engineering, or related field.
- 15+ years of industry experience in embedded systems-level software development, with a strong emphasis on hands-on software development for multimedia products.
- Proven track record building and shipping AV products (TVs, set-top boxes, streaming devices, consoles, or similar) at scale.
Software development & systems expertise
- Strong experience with embedded Linux or Android-based systems
- Proficiency in one or more systems programming languages such as C/C++ (Rust or similar is a plus), with deep experience in debugging, performance tuning, and maintainable code design.
- Strong familiarity with modern SDLC practices: CI/CD, automated testing, static/dynamic analysis, continuous performance regression monitoring, and observability tooling.
Multimedia & system knowledge
- Deep understanding of ARM-based SoCs, multimedia pipelines, and system constraints (memory bandwidth/latency, storage performance, UI/frame-rate stability, thermal behavior).
- Demonstrated ability to analyze and optimize system-level performance using profiling, tracing, and hardware counters.
- Experience with DRM, content protection, secure boot, and related industry standards for streaming and TV products.
- Experience collaborating with SoC vendors and ODM/OEM partners from design through mass production, especially around platform software deliverables and validation.
AI, accelerators, and low-level platforms
- Experience with NPU/DSP/AI accelerator blocks on embedded SoCs, including maximizing throughput and minimizing latency within real-world device constraints.
- Ability to build or integrate end-to-end flows where AI is in the loop, particularly for diagnostics, performance optimization, or UX improvements.
- Proficient in using AI tools for debugging, code review, test selection, and log analysis, and in implementing the platform hooks (APIs/telemetry) that those tools need.
Hardware & board-level understanding (bonus)
- Solid understanding of board-level design concepts (schematics/layout review, power and thermal design, signal integrity considerations, and interfaces such as I²C, USB, PCIe, and HDMI).
- Comfortable partnering with board design teams to translate software and system needs into board-level requirements and constraints, even though your primary focus is software
How you work
- Strong communication skills with the ability to explain complex software and system trade-offs to both technical and non-technical stakeholders.
- A bias toward data-driven decisions, clear documentation, and repeatable processes.
- Demonstrated ability to lead technically through code and design, influence cross-functional teams, and drive complex platform changes from concept to production.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
About the role
We are looking for an experienced and detail-oriented Customer Support Specialist to join our Employer Servicing team. In this role, you will be the ultimate subject matter expert on our benefits platform and the complex technical systems that power it. You’ll work directly with business leaders and HR admins as their trusted advisor from onboarding through renewal, ensuring they have a seamless experience providing world class benefits to their employees. This is a critical role that blends deep technical knowledge with excellent problem-solving and communication skills.
You’ll thrive in this role if you get energy from solving problems that initially seem impossible and view every customer interaction as an opportunity to improve the product or process.
What you'll do
- Interface with customers via email, phone, and video conferencing to resolve issues quickly, efficiently, and with a human touch
- Conduct consultative calls and write detailed explanations that help customers understand complex insurance, compliance, and platform topics
- independently investigate and resolve technical problems by reviewing databases, analyzing system logs, and partnering with engineering—then translate findings into clear customer communications
- Build scalable solutions to customer problems through documentation, macros, videos, and workflow improvements that benefit the entire customer base
- Partner with product and engineering to advocate for customer needs, provide detailed bug reports, and validate solutions
Background we're looking for
- 3+ years in customer-facing operations or technical support within a complex B2B environment (SaaS, fintech, healthtech, or benefits)
- Excellent written and verbal communication skills—can explain technical concepts clearly to non-technical audiences
- Proven ability to handle high volumes with high quality
- Experience collaborating with engineering teams to resolve customer-impacting issues
- Track record of being "the go-to person" for difficult customer issues and technical questions
Experience we’d be particularly excited about
- Subject matter expertise in benefits administration, payroll systems (Gusto, ADP, Paychex), or HR platforms
- Experience supporting health insurance, ICHRA, or complex financial/compliance products
- History of proactively building customer-facing resources (help articles, videos, templates) that reduce support volume
- Proficiency with support analytics tools (Zendesk Analytics, Metabase, Looker) to identify trends and measure impact
- Demonstrable pattern of receiving exceptional customer feedback and serving as a quality benchmark for peers
- Background in technical account management, implementation, or solutions consulting roles
What to expect
We interview rigorously based on integrity, talent, and drive; the trust we display in our teammates from day 1 is a reflection of the confidence we have in this process. We aim to evaluate the things you’ll be doing every day as best we can, and we move quickly. Here's what to expect:
- 30 minute video meeting to talk through your background and interest in Thatch
- 30 minute video meeting with the hiring manager to dive deeper into your experience and the role
- 30 minute video meeting to meet 2-3 members of the team
- 30 minute video meeting with our founders to discuss your approach to culture and our operating principles
About Thatch
We’re a fully distributed early stage company using technology to change the way America does healthcare. We’re a happy, friendly, high-velocity team. You can read more on Thatch here.
Ready to apply?
Apply to Thatch
About the role
At Thatch, technology isn't just what we build—it's how we work. As our IT Support Administrator, you'll be the go-to expert who keeps our teams productive, secure, and equipped to do their best work. This role offers the opportunity to work with modern tools in a Mac-first environment, where you'll have the autonomy to automate processes, improve systems, and directly impact how our entire company operates. If you're someone who thrives on solving technical challenges, values security best practices, and wants to work in a fast-growing healthcare technology company where your contributions are immediately visible, this role is for you.
What you'll do
- Provide expert support for our technology stack including Macs, iOS, Android, Rippling MDM/SSO, 1Password, Google Workspace, Microsoft Office, Slack, Zoom, Linear, and Notion
- Own the complete employee lifecycle experience from onboarding through offboarding, managing access control, hardware provisioning, and ensuring audit-ready documentation
- Build and maintain a comprehensive knowledge base that empowers employees to solve common issues independently
- Identify opportunities to automate repetitive IT tasks, improving efficiency and reducing manual overhead
- Partner with the IT Lead and cross-functional teams to support company-wide initiatives and maintain our security posture
Background we're looking for
- 3-5 years of hands-on IT support experience in a corporate environment
- Certification in Network+, Security+, JAMF, Bettercloud, Okta, or comparable credentials
- Deep understanding of SSO, 2FA, passkeys, and password management systems
- Strong knowledge of security principles and best practices with proven ability to implement them
- Excellent follow-through and organizational skills—you never let tasks fall through the cracks
Experience we’d be particularly excited about
- Self-motivated individuals who can work independently with minimal supervision and take ownership of projects from start to finish
- Quick learners who can master new technologies with minimal guidance
- Patient communicators with flexible, inclusive interpersonal skills who genuinely enjoy helping others
- Problem-solvers who are resilient in learning from mistakes and view technical challenges as opportunities
- People who thrive in fast-paced environments and can adapt quickly to changing priorities
What to expect
We interview rigorously based on integrity, talent, and drive; the trust we display in our teammates from day 1 is a reflection of the confidence we have in this process. We aim to evaluate the things you’ll be doing every day as best we can, and we move quickly. Here's what to expect:
- 25 minute phone screen to talk through your background and interest in Thatch
- 30 minute Zoom meeting with the hiring manager to dive deeper into your experience and the role
- 30 minute Zoom meeting to meet 3 members of the team
- 30 minute Zoom meeting with our founders to discuss your approach to culture and our operating principles
About Thatch
We’re a fully distributed early stage company using technology to change the way America does healthcare. We’re a happy, friendly, high-velocity team. You can read more on Thatch here.
Ready to apply?
Apply to Thatch
About the role
We're on the lookout for an Operations Lead to join Thatch. This role is vital for our company, as you'll spearhead numerous projects and develop internal and external processes to help Thatch’s Operations team scale. The Carrier Operations team connects health insurance carriers with our support, product, and engineering teams. Our goal is to make healthcare simple and effective for every member who joins our platform—a daunting task within the US Healthcare system that we are looking for someone willing to tackle head-on.
This role will lead a key operations function, accountable for operational OKRs, product prioritization, and day-to-day escalation and queue management. We seek a candidate with a proven track record of building and shaping operational functions in fast-growing startups, leveraging data, product, and process for impactful results. This individual must possess the ability to both dive deep into the details of daily execution and step back to strategize and plan the long-term direction of the organization.
A critical focus area for the team is the ongoing reconciliation of our payment infrastructure. This complex function is vital for financial accuracy and stability. Its efficient management directly and positively impacts our members, driving trust and satisfaction through seamless and accurate financial experiences.
What you'll do
- Manage payment reconciliation: Oversee systems ensuring accurate matching of incoming payments to expected receivables, monitor automated tools, resolve discrepancies, and maintain financial data integrity.
- Direct operational workflow: Own the daily task pipeline, prioritize requests, delegate assignments, and ensure timely completion of all operational tasks to meet service level agreements.
- Develop product and processes: Identify and implement improvements to enrollment and payment infrastructure by designing new features, documenting workflows, and collaborating with engineering/product teams for better scalability.
- Manage escalations with Support: Handle complex, high-priority issues escalated by the Support team, coordinate resolution with internal teams, and communicate outcomes to Support and affected customers.
Background we're looking for
- 7+ years in operations, consulting, or related fields at a high-growth startup or management consulting firm
- Track record of building project teams or launching new products/initiatives
- Experience creating effective operational processes in ambiguous environments and managing complex stakeholder relationships
- Strong analytical, problem-solving, and organizational skills
- Bachelor's degree required; MBA or advanced degree is a plus
Experience we’d be particularly excited about
- Experience in health insurance or benefits
- Vendor and operational management expertise
- Process improvements with measurable results
- Diverse job experience with proven significant impact
What to expect
We interview rigorously based on integrity, talent, and drive; the trust we display in our teammates from day 1 is a reflection of the confidence we have in this process. We aim to evaluate the things you’ll be doing every day as best we can, and we move quickly. Here's what to expect:
- 30 minute video meeting to talk through your background and interest in Thatch
- 30 minute video meeting with the hiring manager to dive deeper into your experience and the role
- 30 minute video meeting to meet 2-3 members of the team
- 30 minute video meeting with our founders to discuss your approach to culture and our operating principles
About Thatch
We’re a fully distributed early stage company using technology to change the way America does healthcare. We’re a happy, friendly, high-velocity team. You can read more on Thatch here.
Ready to apply?
Apply to Thatch
Head of Marketing
Share this job
About the role
At Thatch, weʼre on a mission to build a healthcare system people love. Thatch has found early product-market fit and is scaling rapidly. With strong traction through brokers and payroll partners, the company is now ready to build a modern, unified marketing engine to expand its reach, elevate its brand, and accelerate direct demand.
As our Head of Marketing, youʼll be the steward of our marketing vision and execution. Youʼll lead a growing team of exceptional demand generation experts, brand, content, and product marketing managers. Youʼll partner closely with product and engineering, design, and GTM, and will work directly with the CEO to market a platform that serves employers, employees, brokers, and partners.
We believe great products start with care: care for the user, care for the craft, and care for the systems we're building. You'll bring taste, product intuition, and high standards to everything you touch - while helping the entire team do the same. This role is highly cross-functional and strategic, and weʼre looking for someone who thrives in ambiguity, translates complexity into clarity, and pushes the work - and everyone around them - to be better.
What you'll do
- Define and drive Thatchʼs marketing vision, strategy, and roadmap in close partnership with the CEO and leadership team.
- Define and sharpen Thatchʼs product marketing foundation - clear customer segmentation, messaging, pricing, and packaging - to equip sales and deepen understanding of why different segments buy.
- Build scalable, cost-efficient direct demand generation to complement broker and payroll channel distribution, improving the LTV-to-CAC ratio for small and mid-sized employers.
- Elevate and broaden the Thatch brand so it resonates across industries and geographies, creating mass-market appeal and trust beyond its current tech-forward audience.
- Lead and grow a high-performing, mission-driven marketing team, fostering a culture of ownership, intellectual curiosity, and thoughtful execution.
- Champion a high bar for quality and taste in everything we ship — balancing speed with care and polish.
- Work closely with design, engineering, ops, growth, and sales to deliver marketing messages that feel considered, cohesive, and empowering.
- Guide discovery and execution across multiple surfaces, from employer and broker dashboards to member experiences and partner APIs.
Background we're looking for
- 10+ years in marketing, with at least 3+ years leading all of marketing or a function within it, at a high-growth company.
- Proven experience at a high-growth startup defining vision, leading cross-functional teams, and launching marketing campaigns.
- A systems thinker whoʼs comfortable operating in a company with many different types of purchasers.
- Exceptional communication skills; you can clearly articulate your thinking, inspire teams, and align stakeholders.
Experience we’d be particularly excited about
- Deep, unrelenting care for customers, and the ability to translate customer desires into marketing strategy
and work that feels purpose-built for our customers.Experience in regulated industries like healthcare, where clarity, trust, and precision matter. - A background marketing to small-to-midsize businesses across industries.
- 3+ years in a user-facing function (e.g. sales, support, ops) where youʼve seen the frontlines.
- A track record of hiring, mentoring, and scaling product teams through multiple stages of growth.
- Strong design sensibilities and belief that small details create trust.
What to expect
We interview rigorously based on integrity, talent, and drive; the trust we display in our teammates from day 1 is a reflection of the confidence we have in this process. We aim to evaluate the things you’ll be doing every day as best we can, and we move quickly. Here's what to expect:
- 30 minute video meeting to talk through your background and interest in Thatch
- 30 minute video meeting with the hiring manager to dive deeper into your experience and the role
- 30 minute video meeting to meet six members of the team
- 30 minute final round video or In Person meeting with one of our founders
About Thatch
We’re a fully distributed early stage company using technology to change the way America does healthcare. We’re a happy, friendly, high-velocity team. You can read more on Thatch here.
Ready to apply?
Apply to Thatch
Who We Are
Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.
Over 30,000 organizations worldwide, including more than 100+ companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.
About the Role
Verkada prides itself on maintaining a high hiring bar while bringing in diverse and unconventional backgrounds of driven individuals obsessed with their craft. As a Business Value Manager, you will have a direct impact on Verkada’s Enterprise sales motion, bridging the gap between complex technologies and tangible financial and operational outcomes.
Reporting to the Chief of Staff to the CRO, you will partner with Enterprise Sales Leaders to architect a value selling framework to scale to the Enterprise Sales organization, building the infrastructure to reference key customer outcomes and win stories, as well as partnering with Product Marketing and Enablement to develop assets and enablement programs. In addition to pioneering the Business Value Selling program at Verkada, you will serve as the Strategic Deal Architect behind our most complex, multi-million-dollar deals, transforming technical capabilities into compelling financial and operational narratives. In this high-visibility role, you will move beyond feature-selling, working at the intersection of finance, product, and sales to quantify the operational and financial impact of our platform, directly influencing the investment decisions of C-suite executives at the world’s leading enterprises.
Please note: this role is remote - with 50% of travel required.
What You'll Do
- Program Development: Partner with Product Marketing to create and refine standardized value frameworks, templates, and "talk tracks" to scale business value services across the global enterprise sales organization.
- Value Realization Tracking and Database: Monitor and analyze data from current customers post-implementation to validate that the promised value was delivered, partnering with Product Marketing to maintain a database of relevant data, and creating "real-world" success stories for future sales.
- Sales Enablement: Coach sales teams on value-selling methodologies, including referencing of relevant customer data, and provide the tooling/content for self-service business justifications.
- Value Discovery: Partner with account executives to lead discovery sessions with CxOs to identify pain points and desired outcomes.
- Financial Modeling: Develop ROI (Return on Investment) and TCO (Total Cost of Ownership) value models to quantify the business impact of solutions.
- Business Case Development: Draft data-backed business cases for strategic opportunities, ensuring every claim is anchored in measurable customer impact.
- Executive Storytelling: Craft and deliver executive-level business cases that align technical solutions with broad corporate objectives.
- Commercial Objection Handling: partnering with Sales to dismantle financial objections in real-time.
What You Bring
- Strategic Consulting: 5–9+ years of experience in management consulting, business transformation, or enterprise software sales.
- Financial Intelligence: Proficiency in building complex financial models and the ability to navigate financial documents like 10-Ks and earnings transcripts.
- Analytical Power: Proficiency in data visualization and manipulation tools such as Looker and advanced Google Sheets.
- Executive Presence: Exceptional presentation and communication skills, with a proven ability to influence C-suite decision-makers.
- Technical & Market Acumen: Deep understanding of SaaS sales motions, industry trends (e.g., AI/ML acceleration), and how IT functions like operations and security drive value.
Analytical Rigor: Ability to derive meaningful insights from large, complex data sets to build compelling business cases.
US Employee Benefits
Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:
- Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
- Nationwide medical, vision and dental coverage
- Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
- Expanded mental health support
- Paid parental leave policy & fertility benefits
- Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
- Professional development stipend
- Wellness/fitness benefits
- Healthy lunches provided daily
- Commuter benefits
Annual Pay Range
At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)
Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).
Verkada Is An Equal Opportunity Employer
As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
Your application will be handled in accordance with our Candidate Privacy Policy.
Ready to apply?
Apply to Verkada
Provider Success Manager - Dallas-Fort Worth, Texas
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At Counterpart Health, we are transforming healthcare and improving patient outcomes with our innovative primary care tool, Counterpart Assistant. By empowering Primary Care Physicians (PCPs), we help deliver better patient care at a lower cost through early diagnosis and longitudinal management of chronic conditions.
We are seeking a Provider Success Manager to establish relationships with healthcare providers and drive the adoption, expansion, and success of Counterpart Assistant (CA). This individual will be responsible for managing a portfolio of provider partnerships, ensuring that practices successfully implement and maximize their use of our platform to thrive in value-based care.
This is a results-driven user facing role that will serve as an external product SME who drives overall customer success. You will leverage your knowledge of Medicare and Primary Care operations, strong relationship management skills, and a data-driven approach to expand our presence in the market and enhance the value we deliver to our partners. Candidates for this role must reside in Dallas-Fort Worth and be willing to travel to practices up to 5 days a week.
As a Provider Success Manager, you will:
- Own & Manage Provider Relationships: Serve as the primary point of contact for provider primary care partners. Build trusted, consultative relationships to drive adoption of CA.
- Support Provider Recruitment Activities as Product SME: Partner with CA GTM team to execute a provider onboarding and training best practices, with a focus on devising strong in-office workflows and working closely with practices (including clinical + non-clinical staff) to drive effective adoption of the platform.
- Optimize Provider Success & Retention: Implement and oversee a structured engagement plan to ensure providers maximize their use of our platform, achieve measurable success in value-based care, and remain long-term partners.
- Lead Data-Driven Decision-Making: Analyze provider performance metrics and proactively identify and review trends, opportunities, and risks with partner practices. Drive interventions to improve provider outcomes and increase platform utilization.
- Influence and drive adoption of best practices: Implement CA best practice in various types of PCP practices
- Cross-Functional Player: Collaborate with internal teams, including sales, product, and operations, to refine Counterpart Health’s offerings based on provider feedback and market trends.
Success in this Role Looks Like:
- You are a champion and ambassador for Counterpart Assistant with your portfolio of primary care partners. Primary Care clinicians are reaching out to you to learn more about how CA can support them in achieving better outcomes in value-based care.
- You have the opportunity to present and demonstrate CA, highlighting the value it can bring to their patients and their clinical decision-making process. Thanks to your active engagement, excellent communication skills, and ability to build strong, collaborative relationships, PCPs recognize that CA is a powerful tool that helps them enhance patient care and improve clinical outcomes.
- Due to your dedicated support, guidance, and trusted partnership, clinicians and staff are now proficient users of CA.
- Engaging with CA has seamlessly become part of their daily workflow, and all key engagement metrics are being successfully metric
You should get in touch if:
- You have 5-7+ years of experience in provider engagement, healthcare account management, or value-based care consulting, with a strong track record of success and provider adoption and retention.
- You have a Proven ability to build collaborative relationships with clinicians and staff to drive operational change, and to translate operational data into actionable performance metrics and scorecards that help primary care physicians achieve improved clinical and financial outcomes.
- You have Deep understanding of primary care and/or ambulatory care workflows and proven success Implementing, improving or changing clinical process workflow.
- You have knowledge of EHRs - ideally in a Primary Care setting, medical billing, reimbursement models, Medicare Advantage, and risk-based payment arrangements.
- You have strong project management skills, with the ability to prioritize competing initiatives and drive measurable outcomes.
- You are willing to travel up to 75% of the time to foster relationships and support provider practices.
Preferred (but not required)
- Understanding of value based care models, population health or quality improvement.
- Implementing value based care tools and technology products in primary care.
- Understanding of Medicare insurance, wellness visits, accurate coding, Stars, HEDIS.
Benefits Overview:
- Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
- Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
- Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
- Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
- Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
- Reimbursement for office setup expenses
- Monthly cell phone & internet stipend
- Remote-first culture, enabling collaboration with global teams
- Paid parental leave for all new parents
- And much more!
About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.
Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.
With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.
Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-Remote
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
Ready to apply?
Apply to Clover Health
Provider Success Manager - Houston, Texas
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At Counterpart Health, we are transforming healthcare and improving patient outcomes with our innovative primary care tool, Counterpart Assistant. By empowering Primary Care Physicians (PCPs), we help deliver better patient care at a lower cost through early diagnosis and longitudinal management of chronic conditions.
We are seeking a Provider Success Manager to establish relationships with healthcare providers and drive the adoption, expansion, and success of Counterpart Assistant (CA). This individual will be responsible for managing a portfolio of provider partnerships, ensuring that practices successfully implement and maximize their use of our platform to thrive in value-based care.
This is a results-driven user facing role that will serve as an external product SME who drives overall customer success. You will leverage your knowledge of Medicare and Primary Care operations, strong relationship management skills, and a data-driven approach to expand our presence in the market and enhance the value we deliver to our partners. Candidates for this role must reside in Houston and be willing to travel to practices up to 5 days a week.
As a Provider Success Manager, you will:
- Own & Manage Provider Relationships: Serve as the primary point of contact for provider primary care partners. Build trusted, consultative relationships to drive adoption of CA.
- Support Provider Recruitment Activities as Product SME: Partner with CA GTM team to execute a provider onboarding and training best practices, with a focus on devising strong in-office workflows and working closely with practices (including clinical + non-clinical staff) to drive effective adoption of the platform.
- Optimize Provider Success & Retention: Implement and oversee a structured engagement plan to ensure providers maximize their use of our platform, achieve measurable success in value-based care, and remain long-term partners.
- Lead Data-Driven Decision-Making: Analyze provider performance metrics and proactively identify and review trends, opportunities, and risks with partner practices. Drive interventions to improve provider outcomes and increase platform utilization.
- Influence and drive adoption of best practices: Implement CA best practice in various types of PCP practices
- Cross-Functional Player: Collaborate with internal teams, including sales, product, and operations, to refine Counterpart Health’s offerings based on provider feedback and market trends.
Success in this Role Looks Like:
- You are a champion and ambassador for Counterpart Assistant with your portfolio of primary care partners. Primary Care clinicians are reaching out to you to learn more about how CA can support them in achieving better outcomes in value-based care.
- You have the opportunity to present and demonstrate CA, highlighting the value it can bring to their patients and their clinical decision-making process. Thanks to your active engagement, excellent communication skills, and ability to build strong, collaborative relationships, PCPs recognize that CA is a powerful tool that helps them enhance patient care and improve clinical outcomes.
- Due to your dedicated support, guidance, and trusted partnership, clinicians and staff are now proficient users of CA.
- Engaging with CA has seamlessly become part of their daily workflow, and all key engagement metrics are being successfully metric
You should get in touch if:
- You have 5-7+ years of experience in provider engagement, healthcare account management, or value-based care consulting, with a strong track record of success and provider adoption and retention.
- You have a Proven ability to build collaborative relationships with clinicians and staff to drive operational change, and to translate operational data into actionable performance metrics and scorecards that help primary care physicians achieve improved clinical and financial outcomes.
- You have Deep understanding of primary care and/or ambulatory care workflows and proven success Implementing, improving or changing clinical process workflow
- You have knowledge of EHRs - ideally in a Primary Care setting, medical billing, reimbursement models, Medicare Advantage, and risk-based payment arrangements.
- You have strong project management skills, with the ability to prioritize competing initiatives and drive measurable outcomes.
- You are willing to travel up to 75% of the time to foster relationships and support provider practices.
Preferred (but not required)
- Understanding of value based care models, population health or quality improvement.
- Implementing value based care tools and technology products in primary care.
- Understanding of Medicare insurance, wellness visits, accurate coding, Stars, HEDIS.
Benefits Overview:
- Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
- Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
- Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
- Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
- Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
- Reimbursement for office setup expenses
- Monthly cell phone & internet stipend
- Remote-first culture, enabling collaboration with global teams
- Paid parental leave for all new parents
- And much more!
About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.
Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.
With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.
Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-Remote
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
Ready to apply?
Apply to Clover Health
Provider Success Manager - San Antonio, Texas
Share this job
At Counterpart Health, we are transforming healthcare and improving patient outcomes with our innovative primary care tool, Counterpart Assistant. By empowering Primary Care Physicians (PCPs), we help deliver better patient care at a lower cost through early diagnosis and longitudinal management of chronic conditions.
We are seeking a Provider Success Manager to establish relationships with healthcare providers and drive the adoption, expansion, and success of Counterpart Assistant (CA). This individual will be responsible for managing a portfolio of provider partnerships, ensuring that practices successfully implement and maximize their use of our platform to thrive in value-based care.
This is a results-driven user facing role that will serve as an external product SME who drives overall customer success. You will leverage your knowledge of Medicare and Primary Care operations, strong relationship management skills, and a data-driven approach to expand our presence in the market and enhance the value we deliver to our partners. Candidates for this role must reside in San Antonio and be willing to travel to practices up to 5 days a week.
As a Provider Success Manager, you will:
- Own & Manage Provider Relationships: Serve as the primary point of contact for provider primary care partners. Build trusted, consultative relationships to drive adoption of CA.
- Support Provider Recruitment Activities as Product SME: Partner with CA GTM team to execute a provider onboarding and training best practices, with a focus on devising strong in-office workflows and working closely with practices (including clinical + non-clinical staff) to drive effective adoption of the platform.
- Optimize Provider Success & Retention: Implement and oversee a structured engagement plan to ensure providers maximize their use of our platform, achieve measurable success in value-based care, and remain long-term partners.
- Lead Data-Driven Decision-Making: Analyze provider performance metrics and proactively identify and review trends, opportunities, and risks with partner practices. Drive interventions to improve provider outcomes and increase platform utilization.
- Influence and drive adoption of best practices: Implement CA best practice in various types of PCP practices
- Cross-Functional Player: Collaborate with internal teams, including sales, product, and operations, to refine Counterpart Health’s offerings based on provider feedback and market trends.
Success in this Role Looks Like:
- You are a champion and ambassador for Counterpart Assistant with your portfolio of primary care partners. Primary Care clinicians are reaching out to you to learn more about how CA can support them in achieving better outcomes in value-based care.
- You have the opportunity to present and demonstrate CA, highlighting the value it can bring to their patients and their clinical decision-making process. Thanks to your active engagement, excellent communication skills, and ability to build strong, collaborative relationships, PCPs recognize that CA is a powerful tool that helps them enhance patient care and improve clinical outcomes.
- Due to your dedicated support, guidance, and trusted partnership, clinicians and staff are now proficient users of CA.
- Engaging with CA has seamlessly become part of their daily workflow, and all key engagement metrics are being successfully metric
You should get in touch if:
- You have 5-7+ years of experience in provider engagement, healthcare account management, or value-based care consulting, with a strong track record of success and provider adoption and retention.
- You have a Proven ability to build collaborative relationships with clinicians and staff to drive operational change, and to translate operational data into actionable performance metrics and scorecards that help primary care physicians achieve improved clinical and financial outcomes.
- You have Deep understanding of primary care and/or ambulatory care workflows and proven success Implementing, improving or changing clinical process workflow
- You have knowledge of EHRs - ideally in a Primary Care setting, medical billing, reimbursement models, Medicare Advantage, and risk-based payment arrangements.
- You have strong project management skills, with the ability to prioritize competing initiatives and drive measurable outcomes.
- You are willing to travel up to 75% of the time to foster relationships and support provider practices.
Preferred (but not required)
- Understanding of value based care models, population health or quality improvement .
- Implementing value based care tools and technology products in primary care.
- Understanding of Medicare insurance, wellness visits, accurate coding, Stars, HEDIS.
Benefits Overview:
- Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
- Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
- Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
- Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
- Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
- Reimbursement for office setup expenses
- Monthly cell phone & internet stipend
- Remote-first culture, enabling collaboration with global teams
- Paid parental leave for all new parents
- And much more!
About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.
Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.
With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.
Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-Remote
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
Ready to apply?
Apply to Clover Health
Enterprise Account Executive (C1 - B2B)
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Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 30+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.
The Enterprise Account Executive will drive C1’s growth by identifying, structuring, and closing strategic deals with large enterprise organizations. This role will expand CLEAR’s networked identity platform across industries by building high-impact relationships and delivering scalable, revenue-generating deals.
What you'll do:
- Drive enterprise growth by sourcing, developing, and closing strategic partnerships across key industries
- Own the full deal lifecycle from prospecting through negotiation, contracting, and launch
- Build and manage a robust enterprise pipeline, leveraging outbound efforts, industry relationships, and market insights
- Partner cross-functionally with Product, Legal, Security, and Partner Success to align solutions with partner needs and CLEAR capabilities
- Represent CLEAR externally through executive meetings, industry events, and thought leadership to strengthen market presence
How you'll measure success:
- Total contract value (TCV), annual contract value (ACV), and revenue generated from enterprise partnerships
- Pipeline growth, conversion rates, and deal velocity across enterprise opportunities
- Number of new enterprise logos and expansion within existing partners
- Successful launch and activation of enterprise partnerships
What you're great at:
- 8+ years of experience in enterprise business development, partnerships, or B2B sales within SaaS, identity, fintech, or enterprise technology
- Proven track record of sourcing, negotiating, and closing complex, high-value enterprise deals
- Strong executive presence with the ability to influence C-suite stakeholders and build long-term relationships
- Exceptional negotiation and deal structuring skills, with deep understanding of enterprise contract dynamics
- Strategic thinker who can navigate ambiguity, prioritize opportunities, and execute with urgency
How You'll be Rewarded:
At CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs.
We offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match. The on-target compensation range for this role is $150,000 - $350,000, depending on levels of skills and experience. This range includes our competitive commission potential, subject to the terms of the applicable commission plan at any given time.
The on target earning range represents the low and high end of CLEAR’s range for this position. OTE will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units
CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.
We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.
#LI-Onsite
Ready to apply?
Apply to CLEAR - Corporate
Senior Pre- & Post-Sales Customer Engineer, Enterprise
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The Team + The Role
Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.
As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.
This is a remote role supporting a central region.
What this looks like day-to-day
- New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
- Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
- Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
- Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
- Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
- Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
- Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.
Who You Are
Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.
You're a builder, not a maintainer.
You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.
You're AI-curious - genuinely.
You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.
Must-haves
- 5 to 8 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
- Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
- Proven experience managing strategic accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
- Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
- Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
- Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
- Experience mentoring or coaching more junior technical team members.
Nice-to-haves
- Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
- Hands-on experience with mobile app development, including Swift, Android, or React Native.
- Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
- Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.
About Pendo
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.
Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.
Location: Remote
Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.
Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.
EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Ready to apply?
Apply to PendoWE’RE HIRING! If you love data and are looking for unlimited growth opportunities, we want to talk with you about joining Further.
Further is a data, cloud, and AI company whose focus is helping companies turn raw data into the right decisions. We have an award winning culture of extraordinary people. Our purpose is to enable people to thrive so that businesses can thrive. We believe that the work you do should matter - it should be meaningful to you professionally and personally, and it should have a positive impact on both you and our clients. If this sounds exciting to you, let’s chat!
Data Architect
You own the data spine of the platform: the canonical event envelope, the multi-tenant transactional store, the read-side projections that power every console view and API response, and the AI/ML data infrastructure that makes the system intelligent rather than just instrumented. This is not a specialist role. We are hiring one person who has done all three surfaces at production depth and can hold the trade-offs simultaneously. The data volume is significant, the schema evolution problem is hard, the tenant isolation requirements are unforgiving, and the AI workloads sit on top of all of it. If any of those three surfaces feel uninteresting, this isn't the role. You'll work shoulder-to-shoulder with the Solution Architect on the canonical data model and with the Senior Developer on implementation. You write the migration playbooks, the upcaster chains, the projection rebuild procedures, and the runbooks that let us sleep at night. You will sit in our headquarters in Dallas, TX on a hybrid schedule. The team is in office on Tuesdays, Wednesdays and Thursdays.
What experience should you have:
- 10+ years of data engineering, data platform, or database architecture experience, with at least 3 owning the architecture, not just the implementation.
- Production experience with event-sourced systems. You have personally implemented or evolved an event envelope, dealt with the upcaster chain problem, and lived with the consequences of an early schema decision.
- Deep Postgres expertise: schema design, indexing, query plan analysis, RLS. Not "I've used Postgres" but "I know what I'd do differently from the last team."
- Experience with streaming platforms: Kafka, Redpanda, Pulsar, or Kinesis. You understand the difference between a topic, a partition, a consumer group, and a saga, and you've designed for all of them.
- Production analytical data infrastructure experience: warehouse design (Snowflake, BigQuery, Databricks, ClickHouse) or modern OLAP patterns. You can take an event log and produce a queryable shape that analysts and AI systems can actually use.
- Hands-on AI/ML data infrastructure experience: vector databases (pgvector, Pinecone, Weaviate, Qdrant), embedding pipelines, retrieval patterns. You have shipped a RAG system that worked and you know why most of them don't.
- Strong SQL, strong enough to be the person other engineers go to.
Nice to have
- Drizzle, Prisma, or another modern TypeScript ORM at production depth.
- Workflow engine experience (Temporal, Cadence, Airflow) and the data implications of long-running processes.
- Background in feature stores, ML pipelines, or model evaluation infrastructure.
- Semantic layer experience: dbt, Cube, or Malloy.
- Compliance experience: SOC 2, HIPAA, GDPR, data residency. The audit story is part of the data story.
- Open-source work or public writing on data architecture.
What you’ll be doing in this role:
- The canonical event envelope and schema evolution strategy: how events are versioned, how upcasters chain, how projections rebuild, and how we add fields without breaking history. You write the rules and enforce them in code review.
- The transactional data layer: Postgres schema design, tenant isolation via row-level security, indexing strategy, query patterns, and migration discipline. Every table in a data plane carries a tenant_id and a policy. You make sure of that.
- The read-side architecture: projection design, materialized views, semantic layer for downstream analytics and AI consumption. You decide how we move from event log to queryable shape and how that shape stays cheap to maintain.
- The AI/ML data infrastructure: vector stores, embedding pipelines, retrieval-augmented generation patterns, feature stores where applicable, and the lineage that lets us trust what comes back.
- Data governance: lineage, retention, deletion (right-to-be-forgotten in a multi-tenant event-sourced system is a real problem and you'll solve it), and the audit story for every piece of customer data we touch.
- The operational playbook: projection rebuilds, replay procedures, schema migrations on hot data, vector index maintenance, capacity planning. If the data layer goes sideways at 2am, your runbook is what saves the on-call engineer
Our total rewards program is designed for your protection, peace of mind, and overall well-being. In addition to our outstanding basics, we offer a net-zero cost medical option, company contributions to your HSA, fertility support, fully-paid parental leave, a monthly stipend for your lifestyle spending account, and much more.
Apply today or check out all our opportunities!
#LI-Hybrid
Applicants must be currently authorized to work in the United States on a full-time basis. The company does not anticipate providing sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this individual position.
By submitting your application, you consent to our collection, processing and disclosure of the contained personal data in accordance with our data practices. If you are a resident of the U.S. state of California, you can read about our data practices and your related privacy rights here. If you are a resident of the European Economic Area, Switzerland or the United Kingdom, you can read about our data practices and your related privacy rights here.
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Senior Technical Enablement Architect
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About the opportunity
The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.
What to expect?
- Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
- Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
- Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
- Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
- Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
- Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
- Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
- Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
- Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption
What do you need to be successful?
- 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
- Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
- Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
- Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
- Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
- Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
- Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
- Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
- Comfortable taking ownership of strategic initiatives from ideation through execution
- Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
- Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
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Our Strategic Account Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
- Prospect into large Fortune 1000 companies while running an efficient sales process
- Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts
- Develop a deep comprehension of customer's business
- Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI
- Handle existing customer expectations while expanding reach and depth into assigned territory
- Demonstrate resourcefulness when faced with challenges that defy easy solution
- Have intuitive sense of necessary steps to close business and gain customer validation
- Identify robust set of business drivers behind all opportunities
- Ensure high forecasting accuracy and consistency
Who You Are:
- Someone with 5+ years closing experience (mix of field selling within mid-market and enterprise)
- Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+
- Able to demonstrate methodology to prospect and build pipeline on your own
- Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred)
- Experienced in selling into large Fortune 1000 companies with the ability to win new logos
- Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
- High income earning opportunities based on self performance
- New hire stock equity (RSU) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- Sales training in MEDDIC and Command of the Message
- Intra-departmental mentor and buddy program for in-house networking
- An inclusive company culture, opportunity to join our Community Guilds
- Generous and competitive medical benefits package
- Retirement savings match
- Pet adoption and insurance program
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
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Gastroenterology Physician, Dallas, TX
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Discover the advantages of Advanced Independent Practice - Texas Digestive Disease Consultants - Dallas Baylor Gaston - powered by GI Alliance.
As a member of GI Alliance (GIA), TDDC - Dallas Baylor Gaston is supported by the nation’s leading patient-focused, excellence-driven gastroenterology network that is physician-led. This partnership empowers TDDC - Dallas Baylor Gaston to deliver superior, individualized patient care by leveraging GI Alliance’s robust, world-class business and organizational support, ensuring our physicians can focus on what they do best – providing top-notch care in a successful and dynamic private practice setting.
Practice Opportunities:
- Employed Position with Partnership Track
- Local Autonomy with National Resources
- Generous Financial Package
- Relocation Allowance, Signing Bonus & Annual CME
- Great Work/Life Balance
Lifestyle:
- No state income tax
- Dallas/Fort Worth International Airport approximately 19 miles from the practice
- Dallas Love Field Airport approximately 6 miles from practice
- Baylor University Medical Center located across the street
- Nearby areas include: Highland Park, University Park, Lakewood, Preston Hollow, Oak Lawn, Uptown
- Bishop Arts District, Medical District, Deep Ellum, West End, Lower Greenville, Design District, Fair Park
- Restaurants galore, vibrant night-life, rich & diverse culture
Practice Model:
- No weekend call
- Paid call 4-5 days per month
- General GI
- 11 exam rooms
#LI-JC1
Patients Come First.
Every decision we make is anchored in strengthening patient care. Our physicians lead with a commitment to quality, access, and outcomes, and our shared infrastructure ensures they have the tools, data, and support to continually elevate care in every community we serve.
A Physician-Led Organization at Every Level.
Our model is built on physician leadership. Through our Physician Executive Committee, Regional Clinical Governance Boards, and Local Head Physicians, clinical decision-making remains with those who deliver care. This physician-led structure, supported by national-scale resources, preserves autonomy while strengthening specialty excellence.
True Partnership That Enables Physicians to Focus on Patients.
Instead of a traditional management model, we operate as a Management Services Organization (MSO). Our national infrastructure, which includes analytics, technology, revenue cycle, compliance, and operational support, reduces administrative burden so physicians can devote their time and expertise to patients. We enable, we support, and we align. We do not manage.
Outcomes Matter.
Our leadership is driven by the measurable value we deliver to physicians, practices, and patients. Our partnership-first approach, combined with data insights and operational strength, has fueled significant clinical, operational, and practice growth. As more top-tier physicians join our specialty-led ecosystem, we continue to expand access and raise the standard of specialty-care nationwide.
Interested in learning more?
We are just a click away. No pressure. Just information and a partnership built for physicians who want to lead the future of specialty care.
Be empowered to make your best next career move!
The Specialty Alliance is a physician-led Management Services Organization (MSO) that supports leading specialty practices with national-scale infrastructure, data, and resources. Our partnership model preserves clinical autonomy while enabling responsible growth and high-quality specialty care nationwide. To learn more about The Specialty Alliance, visit www.thespecialtyalliance.com.
The Specialty Alliance Corporate Headquarters, 550 Reserve St., Suite 550, Southlake, TX 76092, USA
The Specialty Alliance | GI Alliance | Urology Alliance
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Gastroenterology Physician, Dallas, TX
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Discover the advantages of Advanced Independent Practice - Texas Digestive Disease Consultants (TDDC) - Dallas Presbyterian - powered by GI Alliance.
As a member of GI Alliance (GIA), (TDDC) - Dallas Presbyterian is supported by the nation’s leading patient-focused, excellence-driven gastroenterology network that is physician-owned and led. This partnership empowers (TDDC) - Dallas Presbyterian to deliver superior, individualized patient care by leveraging GI Alliance’s robust, world-class business and organizational support, ensuring our physicians can focus on what they do best – providing top-notch care in a successful and dynamic private practice setting.
Practice Opportunities:
- Employed Position with Partnership Track
- Local Autonomy with National Resources
- Generous Financial Package
- Relocation Allowance, Signing Bonus & Annual CME
- Great Work/Life Balance
Lifestyle:
- No state income tax
- Melting pot of cultures, religions & lifestyles
- Nearby areas include: Highland Park, University Park, Lakewood, Preston Hollow, Oak Lawn, Uptown
- Bishop Arts District, Medical District, Deep Ellum, West End, Lower Greenville, Design District, Fair Park
- Dallas Love Field Airport is less than 6 miles from the practice
- Dallas/Fort Worth International Airport approximately 16 miles from the practice
- Restaurants galore, vibrant night-life
- University of Texas Southwestern Medical Center (UT Southwestern or UTSW)
Practice Model:
- Located on the campus of Texas Health Presbyterian Hospital Dallas (Texas Health Dallas, Presbyterian, or Presby)
- No weekend inpatient call
- General GI
- 4 weeks per year to use for PTO or CME
- Procedures at nearby Dallas Endoscopy Center (DEC) or Presbyterian Hospital of Dallas
#LI-JC1
Patients Come First.
Every decision we make is anchored in strengthening patient care. Our physicians lead with a commitment to quality, access, and outcomes, and our shared infrastructure ensures they have the tools, data, and support to continually elevate care in every community we serve.
A Physician-Led Organization at Every Level.
Our model is built on physician leadership. Through our Physician Executive Committee, Regional Clinical Governance Boards, and Local Head Physicians, clinical decision-making remains with those who deliver care. This physician-led structure, supported by national-scale resources, preserves autonomy while strengthening specialty excellence.
True Partnership That Enables Physicians to Focus on Patients.
Instead of a traditional management model, we operate as a Management Services Organization (MSO). Our national infrastructure, which includes analytics, technology, revenue cycle, compliance, and operational support, reduces administrative burden so physicians can devote their time and expertise to patients. We enable, we support, and we align. We do not manage.
Outcomes Matter.
Our leadership is driven by the measurable value we deliver to physicians, practices, and patients. Our partnership-first approach, combined with data insights and operational strength, has fueled significant clinical, operational, and practice growth. As more top-tier physicians join our specialty-led ecosystem, we continue to expand access and raise the standard of specialty-care nationwide.
Interested in learning more?
We are just a click away. No pressure. Just information and a partnership built for physicians who want to lead the future of specialty care.
Be empowered to make your best next career move!
The Specialty Alliance is a physician-led Management Services Organization (MSO) that supports leading specialty practices with national-scale infrastructure, data, and resources. Our partnership model preserves clinical autonomy while enabling responsible growth and high-quality specialty care nationwide. To learn more about The Specialty Alliance, visit www.thespecialtyalliance.com.
The Specialty Alliance Corporate Headquarters, 550 Reserve St., Suite 550, Southlake, TX 76092, USA
The Specialty Alliance | GI Alliance | Urology Alliance
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Apply to The Specialty Alliance
Sr. Product Manager, Marketing AI Enablement
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Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.
Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.
Marketing today is a product discipline. The teams driving growth are built on data, systems, experimentation, and technical execution. We’re looking for a Product Manager, Marketing AI Enablement to own both the technical foundation and business strategy behind scalable marketing programs, starting with Meta, Paid Social and expanding across our growth engine.
We are looking for a growth-minded Product Manager to sit at the intersection of engineering, data, AI, market strategy. This isn't a marketing support role; you are the architect of a technical growth engine, building the consumer-facing products that drive adoption and scale. You will own the marketing strategy, creative direction, and optimization cycles for the products and systems you build.
Leading a multidisciplinary squad of agency partners, data scientists, and business stakeholders, you will tackle one of our most critical challenges: innovating new, seamless ways to convert potential homebuyers. You’ll have the autonomy to experiment, the data to move fast, and the resources to drive massive, measurable impact on our business trajectory.
What You’ll Do:
- Own the end-to-end development and performance of growth marketing platforms (Meta, TikTok, Reddit, etc.), from strategy and system design through execution, measurement, and optimization for buyer, seller, and rental lines of business.
- Identify, design, and launch new marketing products that leverage automation and AI to expand growth capacity, such as systems that accelerate creative production, campaign creation, and experimentation across channels.
- Build and evolve core platforms for media automation, bidding, budget management, and performance optimization
- Partner with Marketing, Analytics, Data Science, and Engineering to design and deliver high-impact growth capabilities across paid channels (SEM, Paid Social, Video, App)
- Translate business and marketing objectives into measurable product outcomes through experimentation, automation, and improved data quality
- Lead product discovery and agile delivery, shipping incremental value while building durable, extensible marketing infrastructure
- Develop AI-enabled and LLM-first workflows that improve decision-making, efficiency, and learning velocity across media programs
- Communicate priorities, progress, and trade-offs clearly to senior stakeholders and cross-functional partners
- Collaborate with external platform partners (e.g., Google, Meta, Apple) to ensure strong integrations and adoption of best practices
- Ensure operational excellence of growth marketing systems, proactively identifying and resolving issues that impact performance or reliability
How We Work:
We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.
Who You Are:
- A product-minded growth leader who treats marketing platforms and workflows as scalable software products
- Comfortable operating at the intersection of strategy, data, and technology
- Equally strong in strategic planning and hands-on execution, from defining roadmaps to working through detailed workflows and edge cases
- Highly analytical, with a deep interest in experimentation, attribution, and incremental measurement
- Skilled at translating complex, manual marketing processes into automated, repeatable systems
- A strong collaborator who can influence across teams and align stakeholders around shared growth outcomes
- Naturally curious, outcome-oriented, and comfortable navigating ambiguity in fast-moving environments
What You Bring:
- Bachelor's degree in Engineering, Mathematics, Computer Science, Economics, or a related quantitative field.
- 8+ years of experience in analytics, data enablement, or marketing technology, with a focus on building systems that support marketing teams.
- Demonstrated experience applying AI/LLMs to operational workflows — such as lead processing, data classification, or automated QA.
- Proven experience working in or leading Agile development processes and planning workflows.
- Proficiency with SQL and a strong understanding of data architecture, pipelines, and measurement.
Bonus Points:
- Experience administering Amplitude or similar product analytics platforms.
- Experience building AI-powered automation workflows using tools like n8n, Zapier AI, or similar platforms to streamline marketing operations.
- Experience using AI to scale creative production and campaign automation
- Familiarity with Hightouch, Fivetran, or similar data integration and reverse ETL tools.
- Experience with tagging and tracking implementations — Google Tag Manager, server-side tagging, or similar.
- Exposure to marketing strategies including performance marketing and brand KPIs
- Experience with Meta or other marketing platforms that require feed management or other technical solutions for scaling
- Background in platform governance — defining standards, documentation, and enablement for shared marketing tools.
How We Reward You:
Realtor.com® is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:
- Inclusive and Competitive medical, Rx, dental, and vision coverage
- Family forming benefits
- 13 Paid Holidays
- Flexible Time Off
- 8 hours of paid Volunteer Time off
- Immediate eligibility into Company 401(k) plan with 3.5% company match
- Tuition Reimbursement program for degreed and non-degreed programs
- 1:1 personalized Financial Planning Sessions
- Student Debt Retirement Savings Match program
- Free snacks and refreshments in each office location
Do the best work of your life at Realtor.com®
Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.
Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.
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Field CTO - Physical AI & Robotics
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About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Nebius is building the cloud infrastructure that will power the next generation of Physical AI—robotics, autonomous systems, simulation/world models, and embodied intelligence operating in the real world.
The Field CTO for Physical AI & Robotics is a senior technical leadership role responsible for converting raw market demand into a scalable, domain-specific platform. You will own the technical product strategy, ensuring Nebius evolves its capabilities to support the unique demands of Physical AI workloads. Operating at the intersection of deep customer engagement and platform engineering, you will serve as a principal technical partner in strategic opportunities—engaging directly with customer CTOs to map Nebius’ existing capabilities to their immediate needs to help close complex deals. You will not only identify customer challenges but also architect the solution patterns that solve them for the entire market.
This is a definitive "Zero to One" opportunity to define a new category of cloud infrastructure from the ground up.
You’re welcome to work remotely from the Unites States (SF Bay Area, CA & Austin, TX Preferred)
Your responsibilities will include:
- Executive Technical Leadership: Serve as the external "CTO" face of Nebius to Physical AI customers, partners, and ecosystem stakeholders, building trust with executive peers.
- Lighthouse Deal Support: Partner with Sales leadership to close strategic "company-making" deals by leading architectural workshops and aligning technical roadmaps with customer goals.
- Technical Product Strategy: Translate bespoke customer needs into clear, scalable technical and product requirements for Nebius product, engineering, and infrastructure teams.
- Field Enablement: Act as a force multiplier for the sales organization by creating the technical narrative, reference architectures, and training materials needed to upskill Field SAs and Sellers.
- Cross-Functional Alignment: Drive alignment across Product, Engineering, Infrastructure, and GTM teams, ensuring the internal roadmap reflects the reality of the market.
- Architectural Guidance: Provide architectural guidance to help customers maximize value from Nebius services, while identifying the necessary "primitives" required to support end-to-end robotics workflows.
- Pattern Recognition: Identify recurring customer pain points across robotics, simulation, and data pipelines to surface gaps in existing offerings and influence roadmap decisions.
- Ecosystem & M&A: Partner with ecosystem vendors (simulation platforms, robotics frameworks) to identify integration opportunities and evaluate potential technical M&A targets.
- Feedback Loops: Maintain structured internal feedback loops to ensure customer learnings are tracked, communicated, and acted upon by R&D.
We expect you to have:
- 10+ years of experience in cloud infrastructure, platform engineering, or distributed systems.
- 5+ years of experience in AI, HPC, and/or robotics, with exposure to production or large-scale systems.
- Prior experience in a senior technical leadership role (e.g., Field CTO, Head of Engineering, Principal Architect, or Distinguished Engineer).
- Dual-Competency: You are equally comfortable drawing a distributed system architecture on a whiteboard for engineers and explaining the business value of that architecture to a CEO.
- GTM Fluency: Experience partnering with Sales teams to close large-scale enterprise deals and enabling field teams with technical assets.
- Product-Minded Leadership: Experience defining a product or platform strategy based on market feedback, not just executing technical tickets.
- Technical Depth: Strong hands-on understanding of GPU-centric infrastructure, high-performance compute, storage systems, and networking.
- Robotics Fluency: Experience with Physical AI and robotics workflows, including simulation, synthetic data, training pipelines, and real-world deployment constraints.
- Communication: Strong executive presence, capable of influencing product teams and leadership through clarity and credibility.
- Comfort in Ambiguity: Experience operating in fast-moving environments (hyperscalers, cloud platforms, or advanced AI startups) where requirements are evolving.
Why Nebius:
- Build Solutions: You aren't just selling infrastructure; you are shaping the cloud architecture that will power the next generation of Physical AI
- Frontier Technology: Work at the frontier of AI, simulation, and real-world intelligence alongside leading customers and partners
- Strategic Impact: Operate with real influence over product direction, platform strategy, and ecosystem development
- Ownership: Join a team that values technical depth, ownership, and speed of execution
- Mission: Help define how intelligence moves from the data center into the physical world
Key employee benefits in the US:
- Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
- 401(k) plan: Up to 4% company match with immediate vesting.
- Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
- Remote work reimbursement: Up to $85/month for mobile and internet.
- Disability & life insurance: Company-paid short-term, long-term and life insurance coverage.
Compensation
We offer competitive salaries, ranging from $295k - $365k OTE (On Target Earnings) + Equity based on your experience.
Benefits & Perks:
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and work-life balance
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Ready to apply?
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Field Marketing Manager
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About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We’re seeking a Field Marketing Manager to design and execute localized marketing programs that connect our NeoCloud AI infrastructure solutions with high-potential customers, partners, and alliances.
In this role, you’ll own the regional go-to-market (GTM) plan for the West Coast U.S., collaborating with sales, partner, and product teams to build awareness, drive demand, and accelerate revenue within one of our fastest-growing territories.
Location: This is a remote role within the United States. Candidates located in the San Francisco Bay Area, Denver (CO), Austin (TX), or the DFW Metro are preferred. Strong candidates based in the Central, Mountain, or Pacific time zones will also be considered.
Your responsibilities will include:
Regional Strategy & GTM Planning
- Define and execute your regions field marketing plan aligned to Nebius’ North America GTM strategy, revenue targets, and AI-cloud growth objectives.
- Identify priority verticals and clusters in the region (enterprise AI, finance, healthcare, retail, and media & entertainment).
- Translate global campaigns into localized programs that resonate with technical and executive buyers.
Sales & Partner Alignment
- Partner with regional sales leaders, solutions architects, and business development to align on pipeline coverage, target accounts, and co-marketing initiatives.
- Collaborate closely with Vertical GTM team leads to ensure field programs reinforce priority industries, solution narratives, and territory goals—creating a unified GTM motion from awareness through pipeline conversion.
- Support regional account-based marketing (ABM/ABX) motions for top enterprise and strategic accounts.
Field & Partner Campaign Execution
- Plan, manage, and execute regional events, workshops, executive roundtables, and innovation labs showcasing Nebius’ AI/ML and NeoCloud capabilities.
- Build developer and data-science community engagement through hackathons, meetups, and partnerships with regional universities and AI accelerators.
- Manage regional sponsorships and Nebius presence at high-impact industry conferences (e.g., AWS re:Invent, NVIDIA GTC, MIT AI Conference).
Insights & Measurement
- Track and analyze field performance metrics: leads generated, pipeline influenced, partner-sourced opportunities, and ROI.
- Capture real-time feedback and customer insights from the field to help shape product positioning, content strategy, and global messaging.
- Use intent data and CRM analytics to optimize account targeting and campaign efficiency.
Budget & Operations
- Own your regions field marketing budget—forecast spend, manage vendors, and ensure strong ROI discipline.
- Maintain operational excellence through collaboration with demand generation, marketing operations, and creative teams.
Cross-Functional Collaboration
- Work closely with Product Marketing, Partner Marketing, and Sales Enablement to deliver cohesive storytelling and thought leadership in the field.
- Contribute to global initiatives while serving as the regional voice to headquarters—advocating for opportunities, challenges, and innovations.
We expect you to have:
- 7+ years of B2B field and partner experience in cloud, AI, or enterprise tech, with proven pipeline impact.
- Deep understanding of AI/ML infrastructure, data platforms, and cloud ecosystems (AWS, Azure, Google Cloud, or similar).
- Proven ability to plan and execute localized marketing programs across diverse markets in the U.S.
- Hands-on experience with account-based marketing, partner co-marketing, and demand-generation tools (Salesforce, Marketo, HubSpot, 6sense).
- Strong analytical mindset; comfortable with dashboards, campaign metrics, and ROI analysis.
- Exceptional communication, collaboration, and stakeholder-management skills across sales, partners, and technical audiences.
- Bachelor’s degree in marketing, Business, or related field (MBA preferred).
- Willingness to travel 25 - 30% for events, team and community engagements.
Key employee benefits in the US:
- Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
- 401(k) plan: Up to 4% company match with immediate vesting.
- Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
- Remote work reimbursement: Up to $85/month for mobile and internet.
- Disability & life insurance: Company-paid short-term, long-term and life insurance coverage.
Compensation
We offer competitive salaries, ranging from $150k - $185k OTE based on your experience.
Benefits & Perks:
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and work-life balance
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Ready to apply?
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Data Engineer (Python/Spark)
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Who We Are
Headquartered in New York City, Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. We develop and publish products principally through Rockstar Games, 2K, and Zynga. Our strategy is to create hit entertainment experiences, delivered on every platform relevant to our audience through a variety of sound business models. Our pillars - creativity, innovation, and efficiency - guide us as we strive to create the highest quality, most captivating experiences for our consumers. The Company’s common stock is publicly traded on NASDAQ under the symbol TTWO. For more corporate and product information please visit our website at http://www.take2games.com.
While our offices (physical and virtual) are casual and inviting, we are deeply committed to our core tenets of creativity, innovation and efficiency, and individual and team development opportunities. Our industry and business are continually evolving and fast-paced, providing numerous opportunities to learn and hone your skills. We work hard, but we also like to have fun, and believe that we provide a great place to come to work each day to pursue your passions.
The Challenge
We are looking for a dynamic Data Engineer to join a team involved in designing, building, and maintaining reliable and scalable data solutions.
The ideal candidate is a strong Python developer who has some experience in front-end technologies like JavaScript, CSS3 and/or HTML5. They are a self-starter, comfortable with ambiguity, able to think big (while paying careful attention to detail) and enjoy working in a fast-paced environment.
What You’ll Take On
- Develop and maintain scalable data pipelines and build out new API integrations to support continuing increases in data volume and complexity.
- Work with business teams and analysts to understand complex business rules and implement these for deriving insights.
- Implement processes and systems to monitor data quality, ensuring production data is always accurate and available for key stakeholders and business processes that depend on it.
- Perform data analysis required to troubleshoot data related issues and assist in the resolution of data issues.
- Provide thought leadership and collaborate with other team members to continue to scale our architecture to evolve for the needs of tomorrow.
- Develop and support continuous integrations build and deployment processes using Jenkins, Docker, Git, etc.
- Define and implement monitoring and alerting policies for data solutions.
What You Bring
- 3+ years of hands-on experience in Python.
- 3+ years of hands-on experience in using advanced SQL queries and writing/optimizing highly efficient SQL queries.
- 2+ years of working in AWS environment.
- Experience with Git.
- Experience with Docker.
- Comfortable working with business customers to collect requirements and gain a deep understanding of varied business domains.
- Knowledge of software coding practices across the development lifecycle, including agile methodologies, coding standards, code reviews, source management, build processes, testing, and operations.
- Bachelor’s degree or equivalent in an engineering or technical field such as Computer Science, Information Systems, Statistics, Engineering, or similar.
Great to Have
- Experience integrating with 3rd party APIs is highly desirable.
What We Offer You
- Great Company Culture. Ranked as one of the most creative and innovative places to work, creativity, innovation, efficiency, diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success.
- Growth: As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, inquisitive, collaborative and to grow within and around the company.
- Work Hard, Play Hard. Our employees bond, blow-off steam, and flex some creative muscles – through corporate boot camp classes, company parties, game release events, monthly socials, and team challenges.
- Benefits. Medical (HSA & FSA), dental, vision, 401(k) with company match, employee stock purchase plan, commuter benefits, in-house wellness program, broad learning & development opportunities, a charitable giving platform with company match and more!
- Perks. Fitness allowance, employee discount programs, free games & events and stocked pantries.
Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses. The use of Artificial Intelligence is not being used to screen candidates. The position is for an existing vacancy.
As an equal opportunity employer, Take-Two Interactive Software, Inc. (“Take-Two”) is committed to fostering and celebrating the diverse thoughts, cultures, and backgrounds of its talent, partners, and communities throughout its organization. Consistent with this commitment, Take-Two does not discriminate or retaliate against any employee or job applicant because of their race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, and genetic information (including family medical history), or on the basis of any other trait protected by applicable law. If you need to report a concern or have questions regarding Take-Two’s equal opportunity commitment, please contact Careers@take2games.com
Please be aware that Take-Two does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Take-Two also does not engage in any financial exchanges during the recruitment or onboarding process, and the Company will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scam or phishing exercise. Take-Two’s in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a take2games.com email domain). If you need to report an issue or otherwise have questions, please contact Careers@take2games.com
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Client Partner - Software & Platform
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About Thoughtworks
Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.
Thoughtworks is seeking to expand our Go-To-Market team in Tech & Business Services to support some of our fastest growing accounts in this industry.
Our Client Partners are responsible for a portfolio of customers in the Tech & Business Services, Software & Platform space, give direction to client partners and business developers in this area and support them to expand our network, footprint and relationship. Furthermore, they also take responsibility for one of our major accounts during the entire sales cycle (lead generation through proposal, contract negotiation and closure) as well as client relationship management, account planning and growth, joint delivery governance and project reviews.
Job responsibilities:
- You will achieve established revenue targets, forecast and manage sales, revenue and margins at existing customers.
- You will establish, grow and nurture long-term, value-based relationships with a growing number of senior client stakeholders, focusing on 1-3 accounts at a time.
- You will partner closely with technical leaders to support the delivery team, ensuring they have what they need to be successful.
- You will engage in consultative business development, growing relationships both vertically and horizontally.
- You will approach client executives as true business partners, expanding the company’s breadth and depth to its full potential.
- You will take a consultative approach to working with our clients’ C-level executives and other stakeholders to achieve their business goals, redefine their industries, drive complex negotiations and resolve conflicts.
- You will help develop a range of IP and best practices around client and portfolio development to build the client base into a significant strategic asset.
- By understanding a client’s strategy inside out, you will identify opportunities to improve the partnership and increase revenue throughout the duration of the partnership.
- You will maintain a watchful eye on how Thoughtworks executes engagements and take a proactive approach to mitigating potential risks before they arise.
- You will stay current with Thoughtworks’ business strategy and IT goals.
Technical Skills:
- You have a good understanding of the tech industry, familiarity with the main industry trends and drivers as well as relevant players.
- You have experience working in many different executive revenue-generating roles requiring strong business acumen.
- You have experience in executive revenue-generating roles and bring comprehensive business acumen to your account strategies, cultivating ‘win-win' value propositions at both company and individual levels.
- You have success managing and developing sophisticated senior client relationships and strategic business partnerships across the C-suite.
- You have experience contributing to a clients’ business using a highly consultative and solution-oriented approach
- You have driven thought leadership and innovation experience for clients.
- You have influenced decisions by bringing in relevant industry trends and client stories on innovation and digital disruption.
- You have experience in agile (custom) software development project delivery with the ability to understand the momentum of technical projects and the challenges a highly technical team will face in project execution.
- Bonus points if you are well versed in agile delivery best practices.
- You are able to think out-of-the-box and you can energize your team to come up with innovative ideas to create new revenue streams.
Professional Skills:
- A national/global sensibility and a sophisticated view of the business.
- A strategic thinker, with the ability to translate concepts and ideas into practical and tactical action and the skills to create value propositions for clients.
- A goal-oriented self-starter, with strong consultative instincts and skills who quickly and easily establishes rapport and credibility.
- A forward-thinking mindset - you infuse thought leadership and innovation into how you partner with a client.
- A natural consultant, you're solutions-oriented and influence decisions by bringing in relevant industry trends and client stories.
- You're able to balance strategy and execution, while crafting visions and taking a progressive stance on agendas that drive change.
- You're comfortable interfacing with C-suite on their strategy, ensuring that we're delivering the expected outcomes while staying a step ahead to propose new solutions that may increase revenue.
- Taking abstract, technical or strategic concepts and translating them into actionable ideas comes naturally for you.
- You thrive in a collaborative, flat environment that values transparency, openness, feedback and change.
- You don't shy away from negotiation. You see it as an opportunity to establish credibility and a positive rapport with the client.
- Experience with different commercial models and a deep understanding of the factors influencing margin and competitive pricing.
Other things to know
Learning & Development
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.
Responsible Use of AI in Recruitment
At Thoughtworks, we use AI tools to support our recruitment team with administrative tasks such as drafting communications, scheduling interviews and writing job descriptions. Crucially, our AI tools do not screen, assess, rank or make hiring decisions. Every application is reviewed by our team and all selection decisions are made exclusively by our interviewers and hiring managers. We are committed to fairness and responsible AI. We actively manage our AI systems by testing, monitoring for biased outcomes and implementing mitigation measures. We hold our third-party vendors to these same high standards through a rigorous governance process. For additional information, please see our full Thoughtworks AI Policy for Recruitment.
Salary
Benefits: https://www.thoughtworks.com/en-us/careers/benefits
The annual salary range posted is subject to many factors and may vary depending on experience, geographic location, job responsibilities, performance, skills and/or training.
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Static Timing Analysis (STA) Methodology Engineer
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Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities.
Tenstorrent is looking for a STA methodology engineer who owns timing across advanced-node, high-performance, low-power designs, bringing deep expertise with PrimeTime, noise/crosstalk/OCV analysis, and strong scripting skills. They will lead the development and optimization of end-to-end STA methodologies and flows, drive data- and ML-assisted timing automation, and partner closely with logic, physical design, DFT, and EDA vendors to solve complex timing challenges across multiple IPs and products.
This role is hybrid, based out of Santa Clara, CA, Austin, TX, or Fort Collins, CO.
We welcome candidates at various experience levels. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting
Who you are
- An experienced Static Timing Analysis (STA) / timing methodology engineer with a BS/M in Electrical or Computer Engineering (or equivalent experience) 5+ years in industry, focused on high-performance and low-power designs at advanced technology nodes. As well as a deep knowledge of STA tools and techniques, including noise, crosstalk, and OCV analysis.
- You are fluent with PrimeTime and related signoff tools (e.g., PT-SI, PTPX, PT-ECO) and have extensive hands-on experience driving signoff correlation, advanced static timing analysis, and signoff closure.
- You are strong at debugging timing constraints, resolving timing correlation issues, and developing effective timing closure strategies.
- You write robust, production-quality scripts in Tcl, Python, and/or Perl and are comfortable building and maintaining CAD utilities and flow components.
What we need
- A senior methodology owner to lead cross-functional efforts to solve complex timing challenges across multiple IPs, projects, and technology nodes. Experience developing and enhancing STA methodologies across the full RTL-to-GDS flow, including: Early timing estimation and timing feasibility checks. Timing optimization techniques in synthesis and place-and-route. Timing signoff methodologies and criteria. Post-route timing ECO strategies and execution.
- A technical leader to architect, optimize, and maintain production STA flows using industry-standard EDA tools, continuously improving PPA (Power, Performance, Area) and runtime efficiency.
- A methodology engineer who can explore and deploy data-driven and ML-assisted techniques to: Improve STA automation. Predict and prioritize timing risk. Guide optimization strategies across blocks and full-chip. Design, implement, and maintain scalable CAD utilities and STA flow components that improve PPA, robustness, and team productivity.
- A methodology owner who continuously refines workflows and introduces new technologies to ensure robust, PPA-optimized timing solutions across all product lines.
What you will learn
- How to scale STA methodologies across a diverse portfolio of IP and SoC programs, balancing aggressive performance targets with strict power and area constraints.
- Best practices for integrating data-driven and ML-assisted approaches into timing flows to improve automation, predictability, and decision-making.
- How to influence tool roadmaps by partnering closely with leading EDA vendors on advanced-node timing, noise, and variability challenges.
- How to operate within and help shape a rapidly evolving startup design environment, including tradeoffs between quick solutions and long-term methodology investments.
- Deeper cross-functional insight into how logic design, physical design, and DFT interact with STA methodology, and how to build flows that serve all of these stakeholders effectively.
Compensation for all engineers at Tenstorrent ranges from $100k - $500k including base and variable compensation targets. Experience, skills, education, background and location all impact the actual offer made.
Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.
This position requires access to technology that requires a U.S. export license for persons whose most recent country of citizenship or permanent residence is a U.S. EAR Country Groups D:1, E1, or E2 country.
This offer of employment is contingent upon the applicant being eligible to access U.S. export-controlled technology. Due to U.S. export laws, including those codified in the U.S. Export Administration Regulations (EAR), the Company is required to ensure compliance with these laws when transferring technology to nationals of certain countries (such as EAR Country Groups D:1, E1, and E2). These requirements apply to persons located in the U.S. and all countries outside the U.S. As the position offered will have direct and/or indirect access to information, systems, or technologies subject to these laws, the offer may be contingent upon your citizenship/permanent residency status or ability to obtain prior license approval from the U.S. Commerce Department or applicable federal agency. If employment is not possible due to U.S. export laws, any offer of employment will be rescinded.
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Senior Software Engineer, Core Services SRE
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StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.
The Core Services Site Reliability Engineering (Core Services SRE) team sets the foundations and maintains the principles of reliable engineering across StackAdapt's core service teams.
Core service teams power StackAdapt's software backend, where all data processing occurs. The Core Services SRE team ensures robust and reliable software by building and operating self-healing systems that automatically deploy and manage the scaling of core services software, while championing and evangelizing the principles of reliable software and Site Reliability Engineering across the organization.
StackAdapt is a Remote First company, we are open to candidates located anywhere in the United States or Canada for this position.
What You'll Be Doing:
- Maintain tooling, libraries, and infrastructure leveraged by all core service teams
- Develop and maintain infrastructure services that enable engineers to manage, deploy, and scale systems
- Act as a technical leader, guiding core service teams to design robust and reliable software
- Propose, design, coordinate, and implement cross-cutting initiatives impacting all of core services, both as an individual contributor and as a technical leader
- Propose, design, document, and communicate evolving SRE best practices to keep StackAdapt's core service backend maintainable
- Conduct security reviews for new projects, technologies, and services
What You'll Bring to the Table:
- At least 5 years experience in Infrastructure, Cloud, or Backend engineering
- At least 5 years experience with AWS, or other Cloud provider
- Strong programming, system design, and scripting skills
- Deep understanding of infrastructure as a code and application/network security
- Experience setting up complex AWS environments with Terraform
- Database management experience is a plus
- Experience with our existing technologies is a strong plus: Terraform, Vault, Nomad, Packer, Vagrant, Boundary, Consul, Waypoint, Redis, Aerospike, Go, ScyllaDB, Elasticsearch, RDS, Grafana, Prometheus, Kafka, Envoy, Nginx
StackAdapter's Enjoy:
- Highly competitive salary
- Retirement/ 401K/ Pension Savings globally
- Competitive Paid time off packages including birthday's off!
- Access to a comprehensive mental health care program
- Health benefits from day one of employment
- Work from home reimbursements
- Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
- Robust training and onboarding program
- Coverage and support of personal development initiatives (conferences, courses, books etc)
- Access to StackAdapt programmatic courses and certifications to support continuous learning
- An awesome parental leave program
- A friendly, welcoming, and supportive culture
- Our social and team events!
Please note: Benefits and perks may vary depending on your country of employment and the nature of your engagement. In locations where StackAdapt does not have a legal entity, employment and benefits are administered in accordance with local regulations and partner policies.
2026 Best Workplaces™ for Young Talent and in Canada by Great Place to Work®
#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising
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Principal UEFI Engineer
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About us
Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry.
As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone.
Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation.
Job Summary
We are seeking an experienced Staff UEFI Engineer to design, develop, and deploy UEFI-based firmware for Graphcore’s hyperscale AI server platforms.
This role focuses on developing system firmware responsible for platform initialization, hardware configuration, and reliability features across large-scale data center deployments.
The Team
Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption.
The Firmware Engineering team develops the foundational firmware responsible for platform initialization, hardware configuration, and system reliability across Graphcore’s AI compute infrastructure.
The team collaborates with silicon engineering, hardware design teams, BMC firmware teams, validation engineers, and platform architects to enable reliable server platform bring-up and operation.
Responsibilities and Duties
- Design, develop, and deploy UEFI-based firmware for hyperscale server platforms.
- Collaborate with ODM partners throughout the design lifecycle from concept to mass production.
- Integrate UEFI firmware into CI/CD pipelines enabling automated builds, regression testing, and static analysis.
- Develop firmware functionality supporting platform initialization including CPU, memory, PCIe, and system interconnects.
- Implement system firmware security features including root of trust, secure boot chains, and signed firmware updates.
- Develop platform firmware features supporting server reliability, availability, and serviceability (RAS).
- Build firmware interfaces supporting telemetry, firmware updates, and system management capabilities.
- Collaborate with hardware, BMC, security, and validation teams to ensure full platform integration.
- Debug and perform root cause analysis for firmware and hardware issues across lab and production environments.
Candidate Profile
Essential
- Bachelor’s or Master’s degree in Electrical Engineering, Computer Engineering, Computer Science, or related discipline.
- 10+ years of experience developing UEFI or BIOS firmware for server platforms.
- Strong expertise with UEFI, TianoCore, and firmware architecture design.
- Experience developing firmware solutions for hyperscale or cloud data center environments.
- Strong programming skills in C/C++.
- Deep understanding of DDR memory training, cache coherency protocols, and PCIe subsystems.
- Strong knowledge of server platform architecture including power delivery, thermal management, sensors, and FRUs.
- Experience implementing CI/CD pipelines for firmware development.
- Experience debugging system firmware using logic analyzers, JTAG, GDB, and similar tools.
Desirable
- Experience developing UEFI firmware for ARM-based server platforms.
- Experience with EDK II codebase development and upstream contribution.
- Experience working with ODM/JDM partners on server platform development programs.
- Experience delivering firmware for hyperscale cloud deployments and production environments.
Benefits:
In addition to a competitive salary, Graphcore offers a competitive benefits package. We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.
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Senior Solution Architect - Personalization Strategist
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About the Opportunity
We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.
This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.
You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.
What to expect?
Personalization & Experimentation Domain Leadership
- Own the end-to-end design of personalization and experimentation programs, including:
- audience and segmentation strategies grounded in behavioral, contextual, and first-party data
- experience decisioning models that balance relevance, performance, and governance
- experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
- Design personalization strategies that scale responsibly, including:
- guardrails to prevent over-personalization, bias, and degraded user experience
- approaches for global, multi-brand, or multi-region deployments
- tradeoffs between targeting precision, latency, and operational complexity
- Define measurement approaches that connect:
- user behavior → decisioning logic → exposure → business outcomes
- Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.
Technical Solution Architecture & Hands-On Delivery
- Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
- user identification and profile stitching
- audience evaluation and decisioning
- personalized content and experience delivery
experimentation and uplift measurement - Lead hands-on implementation activities such as:
- building proof-of-concepts and reference implementations
- configuring personalization models and decision logic
- developing integration services and APIs
- supporting production deployments and performance optimization
- Integrate personalization solutions with enterprise platforms including:
- CDPs (Segment, Tealium, mParticle, etc.)
- CRMs (Salesforce, Dynamics)
- analytics platforms (GA4, Adobe Analytics, Snowplow)
- identity, consent, and privacy tooling
- Design personalization delivery patterns across modern rendering strategies:
- SSR, CSR, SSG, ISR
- edge and CDN-based personalization
- hybrid static + runtime personalization approaches
- Ensure solutions meet enterprise requirements for:
- performance and scalability
- reliability and fallback behavior
- security and privacy compliance
Technical Discovery & Customer Enablement
- Lead technical discovery sessions to assess customer readiness across:
- data quality, identity maturity, and event instrumentation
- architectural constraints (latency, caching, edge delivery)
- content model alignment and operational workflows
- Translate personalization requirements into detailed technical designs, including:
- integration patterns and API contracts
- data and event schemas
- deployment and observability considerations
- Enable customer teams through:
- implementation workshops and pair-programming
- architecture and code reviews
- developer documentation and operational runbooks
Cross-Functional Collaboration & Feedback Loops
- Partner closely with Contentful Product and Engineering teams to:
- surface implementation challenges and recurring customer pain points
- provide feedback that influences roadmap, developer experience, and documentation
- validate new personalization capabilities against real customer use cases
- Contribute to internal enablement by:
- mentoring Solution Architects and delivery team members
- developing reusable accelerators, patterns, and reference architectures
- supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities
What you need to be successful?
Required: Personalization & Experimentation Domain Expertise
- Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
- ownership of audience strategy and decisioning logic
- designing and running A/B or multivariate experiments beyond basic UI testing
- interpreting experiment results and translating them into iterative improvements
- Strong understanding of personalization challenges such as:
- identity resolution and anonymous vs known users
- data sparsity and cold-start scenarios
- experimentation validity, bias, and statistical tradeoffs
- privacy, consent, and regulatory constraints
Required: Technical & Architectural Skills
- Advanced proficiency with modern web technologies:
- JavaScript / TypeScript
- React with Next.js (preferred), or Vue/Nuxt, Angular
- REST and GraphQL APIs
- Deep understanding of web rendering and delivery patterns:
- SSR, CSR, SSG, ISR
- caching strategies and personalization at scale
- Strong experience integrating SaaS platforms and enterprise systems via APIs
- Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
- serverless or microservices-based systems
- event-driven or streaming architectures
Professional Services & Collaboration Skills
- Experience delivering customer-facing technical engagements in a consulting or professional services context
- Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
- Strong written communication skills, especially technical documentation
Nice to Have
- Experience with CDPs, tag management systems, and event pipelines
- Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
- Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)
What Success Looks Like
- Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
- Personalization solutions you design are:
- measurable and outcome-driven
- performant at enterprise scale
- governed and extensible over time
- Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
- Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
- Contentful is consistently seen as a credible personalization partner, not just a technology vendor.
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Casual Sales Ambassador - Houston Galleria
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Position: Casual Sales Ambassador
Weekly: 4-19 hours
Interview Plan
Sales Ambassador
Sales Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Sales Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more.
We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper.
For our Sales Ambassadors, it's not just about selling soap – it's about making a positive impact on the world, one bar at a time!
Responsibilities:
Sales and Customer Experience:
- Driving Sales: Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store’s overall sales.
- Customer Experience: Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Show off our amazing products by demonstrating their unique benefits and features. Seek opportunities to make customers' day and leave the world Lusher than we found it.
- Building the Brand: Educate customers on our brand values including our stance on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Expertly articulate these values in the shop and through community engagement by hosting store parties and other initiatives that help bring in more traffic. Spread the word about what makes Lush unique, and inspire others to join us in making a positive impact on the world!
- Product Passion: Continually expand your product knowledge with ongoing learning and diving deep into all things Lush. Stay up-to-date on our products, ingredients, and unique benefits to confidently and consistently make informed product recommendations for every customer's needs.
Team Involvement:
- Development: Utilize Lush resources to develop effective sales techniques and product knowledge to improve your performance, support the growth of your team, and increase sales. Take ownership of your development, assess your performance, and actively seek feedback, resources, and opportunities to improve and elevate your skills, knowledge, and abilities.
- Diversity, Equity, Inclusion, and Belonging: Encourage open communication and actively listen to team members’ perspectives related to diversity, equity, inclusion, and belonging (DEIB). Foster a sense of belonging by promoting teamwork, encouraging collaboration, and recognizing and valuing each employee's unique contributions.
Operational Excellence:
- Time and Attendance: Be punctual, reliable, and present at work. Actively participate in teamwork, prioritize your wellbeing by taking breaks when necessary, and keep up-to-date with company news and updates.
- Visuals and Merchandising: Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales.
- Stock and Inventory: Utilize Visual Merchandising guidelines to make real-time adjustments to product displays based on sales to improve the customer experience.
- Policies and Procedures: Ensure you are practicing company standards for opening and closing, product integrity, respectful workplace, and health and safety.
Qualifications:
Required:
- Excellent customer service skills
- Flexibility to adapt to changing situations and priorities in a fast-paced environment
- Knowledge and passion for skincare, natural beauty, and ethical business
- Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
- NOTE: Candidates under the age of 18 who are selected will be employed on a contract basis through the Lush Youth Employment Program, in line with local employment and labour regulations.
Preferred:
- Experience with consultation-based customer service models
- Strong problem-solving skills to address issues that arise in day-to-day operations
- Experience working in a team environment
- Experience working in skincare or cosmetics
- Experience in cross cultural collaboration and DEIB or social justice training
- Fluency in Spanish, French, or other languages
Best of luck on your job search, and don't forget to follow us to learn more!
Find our Personal Privacy Policy details here.
Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as here on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Métis peoples.
Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We recognize that our facilities, along with our settler and newcomer staff are guests on this land and as we act to repair past harm, we do it together in ally ship with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with.
Ready to apply?
Apply to Lush Handmade CosmeticsCasual Sales Ambassador - North Park Center
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Position: Casual Sales Ambassador
Weekly: 4-19 hours
Interview Plan
Sales Ambassador
Sales Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Sales Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more.
We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper.
For our Sales Ambassadors, it's not just about selling soap – it's about making a positive impact on the world, one bar at a time!
Responsibilities:
Sales and Customer Experience:
- Driving Sales: Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store’s overall sales.
- Customer Experience: Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Show off our amazing products by demonstrating their unique benefits and features. Seek opportunities to make customers' day and leave the world Lusher than we found it.
- Building the Brand: Educate customers on our brand values including our stance on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Expertly articulate these values in the shop and through community engagement by hosting store parties and other initiatives that help bring in more traffic. Spread the word about what makes Lush unique, and inspire others to join us in making a positive impact on the world!
- Product Passion: Continually expand your product knowledge with ongoing learning and diving deep into all things Lush. Stay up-to-date on our products, ingredients, and unique benefits to confidently and consistently make informed product recommendations for every customer's needs.
Team Involvement:
- Development: Utilize Lush resources to develop effective sales techniques and product knowledge to improve your performance, support the growth of your team, and increase sales. Take ownership of your development, assess your performance, and actively seek feedback, resources, and opportunities to improve and elevate your skills, knowledge, and abilities.
- Diversity, Equity, Inclusion, and Belonging: Encourage open communication and actively listen to team members’ perspectives related to diversity, equity, inclusion, and belonging (DEIB). Foster a sense of belonging by promoting teamwork, encouraging collaboration, and recognizing and valuing each employee's unique contributions.
Operational Excellence:
- Time and Attendance: Be punctual, reliable, and present at work. Actively participate in teamwork, prioritize your wellbeing by taking breaks when necessary, and keep up-to-date with company news and updates.
- Visuals and Merchandising: Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales.
- Stock and Inventory: Utilize Visual Merchandising guidelines to make real-time adjustments to product displays based on sales to improve the customer experience.
- Policies and Procedures: Ensure you are practicing company standards for opening and closing, product integrity, respectful workplace, and health and safety.
Qualifications:
Required:
- Excellent customer service skills
- Flexibility to adapt to changing situations and priorities in a fast-paced environment
- Knowledge and passion for skincare, natural beauty, and ethical business
- Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
Preferred:
- Experience with consultation-based customer service models
- Strong problem-solving skills to address issues that arise in day-to-day operations
- Experience working in a team environment
- Experience working in skincare or cosmetics
- Experience in cross cultural collaboration and DEIB or social justice training
- Fluency in Spanish, French, or other languages
Best of luck on your job search, and don't forget to follow us to learn more!
Find our Personal Privacy Policy details here.
Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as here on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Métis peoples.
Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We recognize that our facilities, along with our settler and newcomer staff are guests on this land and as we act to repair past harm, we do it together in ally ship with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with.
Ready to apply?
Apply to Lush Handmade Cosmetics
Revenue Enablement Manager, Customer (12 Month Contract)
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We're looking for a Revenue Enablement Manager for our Customer Office to own the enablement experience for Hootsuite's post-sale organization including Customer Success Managers, Renewal Owners, and the broader customer-facing teams responsible for retention, expansion, and long-term value delivery. This role sits within the Revenue Enablement function and is dedicated to building the capabilities, frameworks, and learning systems that drive net revenue retention.
This position operates at the intersection of customer success strategy and field execution, ensuring that CSMs and renewal owners have the knowledge, tools, and skills to deepen customer relationships, demonstrate ROI, and grow accounts.
This role is open in USA and Canada in provinces and states we can legally hire in and will report into the Chief of Staff, Revenue.
WHAT YOU’LL DO
- Develop and maintain customer success and renewal motion playbooks, strategic business review (SBR) guides, customer office management framework and expansion play materials in close collaboration with CS Leadership, Customer Experience & Strategy, Product Marketing, and Revenue Operations.
- Build a coaching cadence for the customer office, leveraging AI conversation intelligence and customer health data to identify skill gaps, improve discovery and value-articulation skills, and increase commercial confidence among CSMs and renewal owners.
- Translate Hootsuite's value proposition into assets and internal training that equip the post-sale team to demonstrate ROI, connect usage to business outcomes, and tell a compelling story at renewal and expansion.
- Design and deliver enablement programs to ensure the post-sale team is fully prepared ahead of any change that affects how they show up with customers.
- Partner with the Revenue Operations and Customer Experience & Strategy teams to drive adoption of CS tools, health scoring systems, and renewal workflows. Turn process and system changes into clear enablement experiences that reduce friction and increase consistency across the team.
- Build a continuous learning program for CSMs and renewal owners through initiatives that reinforce value-based engagement, commercial acumen, and multi-threaded relationship building.
- Establish and track enablement metrics tied to post-sale performance, such as NRR, expansion pipeline, renewal conversion rates, and program adoption, iterating based on field feedback and CS leadership input.
- Serve as an active member of the Revenue Enablement Council, representing the post-sale voice and ensuring customer office initiatives are properly coordinated and sequenced across the broader GTM organization.
WHAT YOU’LL NEED
- 8+ years of experience in customer success enablement, CS operations, or a quota-carrying CSM/account management role within a B2B SaaS company. Background in consulting or strategic advisory is a major plus.
- Demonstrated experience building and delivering enablement programs with measurable impact on NRR, renewal rates, or expansion pipeline
- Deep understanding of the customer success motion health scoring, QBR/EBR frameworks, value realization methodologies, and renewal commercial negotiation
- Experience with AI-powered customer success tools, including conversational intelligence, AI-assisted health scoring, and automated coaching systems with a practical understanding of how to embed these capabilities into CSM workflows to improve retention outcomes and commercial effectiveness.
- Familiarity with CS platforms (e.g., Gainsight, Salesforce, Gong, and LMS tools)
- Experience working cross-functionally with CS Leadership, Product Marketing, RevOps, and Finance to build renewal and expansion programs that are both commercially rigorous and customer-centric
- Strong facilitation and communication skills. Effective in designing async learning and running live workshops with experienced CSMs and commercial-focused renewal teams
- Ability to translate complex product value into clear, customer-facing narratives and internal training that builds commercial confidence across the post-sale team
WHO YOU ARE
- Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
- Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
- Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
- Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
- Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
- Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
- Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
- Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
- Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.
In all we do, our six guiding principles light the way:
Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp
One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe
Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed
Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile
Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses
Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies
Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
This posting is for a current vacancy for which we are actively hiring.
#LI-NS1 #LI-Hybrid
Note. The below pay range represents the base pay for this position.
Variable Pay. In addition, the role is eligible for Hootsuite’s Sales Compensation Program. Candidates who advance will receive further details during the interview process.
Note. The below pay range represents the base pay for this position.
Variable Pay. In addition, the role is eligible for Hootsuite’s Sales Compensation Program. Candidates who advance will receive further details during the interview process.
Use of AI in Hiring
Hootsuite uses artificial intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and / or summarizing interview feedback. All final hiring decisions are made by human decision-makers who use their professional judgement to review and evaluate relevant candidate information in addition to AI outputs. For more information about how we use AI and your rights, please see our Careers Privacy Policy.
Ready to apply?
Apply to Hootsuite
Vice President, Professional Services
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We’re seeking a transformational Vice President, Professional Services to serve as a core member of Hootsuite’s Global Customer Leadership Team. This role is not a traditional services delivery role - it is a business-building mandate. Reporting to the Chief Customer Officer, you’ll be accountable for defining the vision, owning the strategy, and scaling Professional Services as a high impact, revenue-generating growth engine.
The VP, Professional Services will own the end-to-end services P&L, architect the long-range vision for how services accelerate IQRR and GRR. As a key member of the Customer Office, this role will serve as a strategic partner in shaping Hootsuite’s go-to-market strategy, influencing product investment priorities, and strengthening Hootsuite’s overall retention model. You will be expected to influence at the board level, represent Hootsuite externally as an industry thought leader, and build the next generation of Professional Services talent and capability.
WHAT YOU’LL DO:
- Define the multi-year services portfolio strategy: modernize existing offerings, identify whitespace, and build new service lines that expand Hootsuite’s commercial footprint and deepen customer reliance on the Hootsuite platform.
- Establish Professional Services as a measurable revenue growth driver, directly tied to business outcomes, by creating commercial linkages between services investment and ARR expansion, renewal uplift, and NRR improvement.
- Lead initiatives that structurally improve PS margins through automation, AI-assisted delivery, scaled onboarding programs, and partner leverage, while protecting the premium customer experience.
- Drive a metrics-first operating culture: define leading indicators of delivery success and customer health, build dashboards that create real-time visibility, and hold the organization accountable to outcomes.
- Partner with RevOps and Finance to build robust, reliable PS forecasting models and ensure PS performance metrics are aligned with company-level revenue targets, investor reporting, and board narratives.
- As the executive leader accountable for Professional Services strategy, drive the first-year retention, designing services engagement models that accelerate time-to-value while structurally eliminating early churn risk.
- Build predictive churn models and retention frameworks informed by implementation health, adoption signals, and services consumption analytics - and leverage these insights to proactively influence the company-wide retention strategy.
- Establish services attach benchmarks, consumption thresholds, and outcome-based delivery standards that create replicable retention outcomes across segments and geographies.
- Translate services performance data into actionable insights for the ELT, influencing product roadmap decisions, CS motion design, and growth strategy.
- Serve as a strategic partner and peer to Sales, Customer Success, Support, and Product leaders - not merely a cross-functional collaborator, but a co-owner of the post-sale revenue motion.
- Drive services-to-sales alignment by designing pre-sales PS engagement models, enhancing solution design capabilities, and developing commercial packaging that accelerates deal velocity and improves deal quality.
- Champion services innovation, including partner-led models, standardized service offerings, and AI-enabled execution - to scale PS capacity without proportional headcount growth.
- Represent Hootsuite externally as a professional services thought leader; at industry events, with strategic customers, and with analyst and investor audiences, elevating Hootsuite’s brand in the services market.
- Define the long term Professional Services talent model, including the skills, structure, and leadership capabilities required to deliver at scale across global markets and customer segments.
- Hire, develop, and retain exceptional PS leaders, cultivating a culture of customer obsession, commercial accountability, continuous learning, and inclusive excellence.
- Drive organizational design decisions that optimize for delivery quality, margin, and scalability, including span of control, specialization models, and geo-based resource allocation.
WHAT YOU’LL NEED:
- 15+ years of progressive leadership experience in technology services, including 10+ years in SaaS with deep expertise in professional services delivery, customer onboarding, and retention strategy.
- Demonstrated success driving IQRR, GRR, and customer health metrics through strategic services design and execution.
- Proven experience leading a services organization, with accountability for revenue, margin, utilization, and investment decisions.
- Expertise in building global service delivery teams at scale, with focus on margin optimization, utilization management, and service innovation.
- Deep experience partnering with Sales and Customer Success teams to align service delivery with commercial outcomes and account strategy.
- Strong operational acumen, with experience owning and optimizing complex project portfolios across multiple geographies and segments. Ability to translate operational data into strategic narrative - for internal ELT audiences, board presentations, and external customer and partner stakeholders.
- Executive presence and influence: proven ability to drive cross-functional alignment, manage senior stakeholders, and act as a key voice in revenue planning.
- High EQ, inclusive leadership mindset, and a track record of building and scaling high-performing, diverse teams.
- Passion for customer value and continuous improvement, balanced with strong business acumen and commercial rigor.
- Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
- Customer Focus: demonstrates a desire to proactively help and serve internal/external customers to meet their needs
- Resilience & Adaptability: can effectively cope with change, finding ways to advance work and projects
- Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals
- Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
- Long Range Planning: Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision
- Enablement: Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team
WHO YOU ARE:
- Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
- Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
- Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
- Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
- Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
- Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
- Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
- Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
- Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.
In all we do, our six guiding principles light the way:
Step Up: Dare to go beyond the expected to achieve greatness. #StepUp
One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe
Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed
Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile
Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses
Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies
Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
#LI-IA #LI-Hybrid
Use of AI in Hiring
Hootsuite uses artificial intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and / or summarizing interview feedback. All final hiring decisions are made by human decision-makers who use their professional judgement to review and evaluate relevant candidate information in addition to AI outputs. For more information about how we use AI and your rights, please see our Careers Privacy Policy.
Ready to apply?
Apply to Hootsuite
Future Opportunity: Commercial Account Executive
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Our Purpose
At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them becomes more critical than ever. When you join SentinelOne, your work helps protect global enterprises, critical infrastructure, and the technologies shaping tomorrow. If you are motivated by meaningful challenges and want your impact to be real, measurable, and global, you will find purpose here.
About Us
SentinelOne is a company at the intersection of AI and security, pioneering a new operating model for cybersecurity. Our AI-native platform unifies protection across endpoint, cloud, identity, data, and AI systems to deliver autonomous detection and response with clarity and speed. By combining real-time analytics, intelligent automation, and a unified data foundation, we reduce noise, simplify complexity, and empower security teams to focus on what truly matters.
Our teams are builders, problem-solvers, and innovators committed to shaping the future of security. If you are excited to solve hard problems alongside talented, mission-driven people, we invite you to help us build a safer future for humanity.
What Are We Looking For?
We’re looking for people who are relentlessly curious and committed to continuous learning. AI is reshaping every function across our business, and we enable every team member, regardless of role or level, to build fluency in AI tools and concepts. Those who thrive here actively seek out new solutions, experiment thoughtfully, and apply what they learn to drive better, faster, smarter outcomes.
As a Commercial Account Executive, you will own the full mid-market sales cycle from prospecting and discovery to demonstrations and final negotiations to consistently exceed revenue quotas. You will strategically partner with resellers and channel managers to execute GTM strategies and accelerate new logo acquisition. By developing deep platform expertise and building C-level relationships, you will act as a trusted advisor, prioritizing customer needs to drive long-term success.
What Will You Do?
- Drive revenue growth across your assigned territory through a mix of inbound leads, outbound prospecting, and partner-driven opportunities
- Own the full sales cycle — from discovery to demo to negotiation to close
- Build and expand strong relationships with customers, prospects, and partners
- Collaborate closely with our channel managers and field sales team to create and execute joint go-to-market strategies
- Partner with our world-class reseller ecosystem to accelerate new logo acquisition and grow recurring revenue
- Become a product expert in SentinelOne's cybersecurity platform and stay up to date on the broader market landscape
- Maintain accurate pipeline hygiene and provide reliable forecasts to leadership
- Represent SentinelOne with professionalism, empathy, and insight — always putting the customer first
What skills and experience should you bring?
- 4+ years of success in a high-tech cybersecurity sales role
- A track record of consistently hitting or exceeding quota
- Experience selling to mid-market or commercial accounts
- Ability to navigate complex sales cycles and build trust with C-level decision makers
- Strong collaboration skills and a desire to work cross-functionally with internal teams and partners
- Excellent communication skills — written, verbal, and presentation
- Highly motivated self-starter who thrives in a dynamic, fast-paced environment
- A commitment to doing what’s right for the customer — and your teammates
- Experience working with channel partners or resellers
- Bachelor’s degree or equivalent experience
Why us?
You will be joining a cutting-edge company, where you will tackle extraordinary challenges and work with the very best in the industry.
- Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA
- Unlimited PTO
- Industry-leading gender-neutral parental leave
- Paid Company Holidays
- Paid Sick Time
- Employee stock purchase program
- Disability and life insurance
- Employee assistance program
- Gym membership reimbursement
- Cell phone reimbursement
- Numerous company-sponsored events, including regular happy hours and team-building events
This U.S. role has a base pay range plus commissions that will vary based on the location of the candidate. The range posted here is the on-target earnings (OTE) for this position, inclusive of base salary and commissions. For some locations, a different pay range may apply. If so, this range will be provided to you during the recruiting process. You can also reach out to the recruiter with any questions.
SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
SentinelOne participates in the E-Verify Program for all U.S. based roles.
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Sr. Vulnerability Advisor
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WHO WE ARE
Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. For more than 25 years, our development teams have created some of the most critically acclaimed and commercially successful entertainment experiences, captivating and engaging audiences around the world. We are incredibly proud of our ability to deliver consistently the highest-quality titles, as well as our colleagues who help to create our unique culture and work environment that is inclusive, diverse, and dynamic.
While our offices are casual and inviting, we are deeply committed to our core tenets of creativity, innovation and efficiency, and individual and team development opportunities. Our industry and business are continually evolving and fast-paced, providing numerous opportunities to learn and hone your skills. We work hard, but we also like to have fun, and believe that we provide a great place to come to work each day to pursue your passions.
THE CHALLENGE
In today's dynamic and interconnected digital landscape, a robust vulnerability management program is paramount to safeguarding our expanding attack surface. The relentless pace of technological change, the complexities of cloud environments, and the escalating sophistication of cyber threats demand a dedicated expert to proactively identify and neutralize weaknesses.
That’s where you come in. We are seeking an experienced Senior Vulnerability Management Advisor who will serve as the central orchestrator for exposure management and risk reduction across a diverse portfolio of Label partners. In this high-impact, consultative role, you will bridge the gap between technical infrastructure findings, application vulnerabilities, and business-critical decision-making by translating complex data into actionable priorities. You will drive the end-to-end remediation lifecycle from initial assessment to final validation, collaborating and communicating with Label leadership to define ownership, navigate resource constraints, and manage formal risk exceptions. By providing Information Security leadership with a transparent, data-driven view of the global risk posture, you will ensure every identified risk, whether from automated scans, penetration tests, or red team engagements, is understood, justified, and technically verified through time-bound remediation plans.
WHAT YOU’LL TAKE ON
- Serve as the central contact for vulnerability and risk activities with Label partners, ensuring all assessments and remediation efforts align with internal standards and external regulatory obligations.
- Translate complex technical vulnerability findings into clear, actionable risk priorities tailored to specific business impact, data sensitivity, and operational feasibility.
- Coordinate the scheduling, scope, and timely execution of vulnerability scanning and risk assessments in close partnership with the integrated risk and exposure management lead.
- Create partnerships and establish remediation plans with Label partners and technical owners, securing formalized ownership, realistic timelines, and necessary resource commitments.
- Track remediation progress to identify blockers, and independently verify that implemented fixes or compensating controls effectively mitigate identified risks before closure.
- Proactively identify remediation delays and escalate unresolved or critical risks to information security and label leadership through established governance channels.
- Provide consistent guidance on patching, secure configuration, and preventative practices to drive a "shift-left" approach and reduce the recurrence of vulnerabilities.
- Lead high-level briefings between technical teams and Label leadership to drive consensus on remediation priorities, resource trade-offs, and formal risk-acceptance decisions.
- Deliver concise, high-impact dashboards to Label leadership that synthesize vulnerability posture and patching velocity into actionable insights, utilizing long-term trend analysis to identify systemic issues—such as recurring configuration errors—and propose holistic, cross-Label remediation strategies.
- Maintain rigorous documentation of vulnerabilities, remediation status, and active risk exceptions within the enterprise risk register, ensuring all exceptions are technically justified, time-bound, and periodically reviewed.
- Identify opportunities to streamline vulnerability management processes and facilitate "Lessons Learned" sessions to share best practices and remediation strategies across all Labels.
WHAT YOU BRING
- Minimum of 5 years in Information Security, focused on Vulnerability Management and Information Security Risk within a large-scale, decentralized, or multi-label corporate environment.
- Deep understanding of the vulnerability lifecycle across cloud infrastructure (AWS/GCP/Azure), containerized environments, and applications, including the ability to interpret findings from Prisma Cloud, Qualys/Tenable, and manual Penetration Tests.
- Direct experience with ServiceNow Vulnerability Response (VR) and Application Vulnerability Response (AVR), specifically in building dashboards, managing assignment rules, and automating remediation tracking
- Proven track record in managing risk registers, establishing remediation SLAs, and facilitating formal Risk Acceptance/Exception processes aligned with frameworks like NIST CSF, ISO 27001, or CIS.
- Exceptional ability to translate complex technical vulnerabilities into business-impact language for non-technical stakeholders and negotiate remediation priorities with senior IT and Business leadership.
- Comfort working cross-functionally with infrastructure, development, and support teams to drive remediation at scale.
- Professional information security or risk management certifications (e.g., CISSP, CRISC, or CISM) are highly preferred.
- Specialized security certifications (e.g., SecurityX/CASP+, CCSP, PNPT) are also highly preferred.
- Bachelor’s degree in Computer Science, Cybersecurity, Information Systems, or a related technical field; equivalent professional experience and a history of driving continuous process improvement in security operations will also be considered.
WHAT WE OFFER YOU
- Great Company Culture. Ranked as one of the most creative and innovative places to work, creativity, innovation, efficiency, diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success.
- Growth: As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, inquisitive, collaborative and to grow within and around the company.
- Work Hard, Play Hard. Our employees’ bond, blow-off steam, and flex some creative muscles – through corporate boot camp classes, company parties, game release events, monthly socials, and team challenges.
- Benefits. Medical (HSA & FSA), dental, vision, 401(k) with company match, employee stock purchase plan, commuter benefits, in-house wellness program, broad learning & development opportunities, a charitable giving platform with company match and more!
- Perks. Fitness allowance, employee discount programs, free games & events and stocked pantries.
Take-Two Interactive Software, Inc. (“T2”) is proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment at T2 is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.
Please be aware that Take-Two does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Take-Two also does not engage in any financial exchanges during the recruitment or onboarding process, and the Company will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scam or phishing exercise. Take-Two’s in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a take2games.com email domain). If you need to report an issue or otherwise have questions, please contact Careers@take2games.com
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Apply to Take-Two Interactive Software, Inc.
Asset & Inventory Operations Coordinator
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About Us
Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption.
As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Austin, which will play a central role in Graphcore's work building the future of AI computing.
Role Description
Graphcore is seeking a highly organized and technically knowledgeable Program Manager to lead Graphcores asset, material, and inventory management processes within our R&D infrastructure. This individual will build and operate the end-to-end material lifecycle that supports our engineering labs and data centers—ensuring that every component, from GPUs and custom accelerators to cabling and spares, is tracked, delivered, and ready when needed. In this role, you will create the frameworks, tools, and workflows that ensure reliability, compliance, and operational excellence across our global lab network.
Key Responsibilities
- Develop and implement a comprehensive asset management framework, including processes, tools, and governance standards.
- Lead inventory planning, delivery scheduling, and tracking for AI/ML hardware, HPC systems, and supporting infrastructure.
- Establish and lead on-site spares programs across all labs to ensure continuity of operations.
- Be responsible for the full material lifecycle, from procurement to asset destruction and secure disposal.
- Collaborate with supply chain, facilities, IT, and engineering teams to maintain synchronization of hardware deliveries, records, and readiness.
- Design dashboards and reports to monitor asset utilization, inventory health, and audit compliance.
- Develop training and documentation to ensure consistent implementation of asset policies across global sites.
- Partner with trade compliance and security teams to ensure sensitive or export-controlled materials are tracked appropriately.
Required Skills and Experience:
- 7+ years of experience in hardware operations, inventory or asset management, or supply chain management in a technology or engineering environment.
- Engineering degree required
- Strong background in hardware lifecycle management—preferably in labs, datacenters, or HPC environments.
- Proven experience implementing asset management systems or CMDBs (ServiceNow, Odoo, NetBox, or similar).
- Deep understanding of material flow, logistics, and traceability for technical infrastructure.
- Strong analytical skills and proficiency with data tools (e.g., Excel, Power BI, Smartsheet).
- Excellent communication and collaboration skills across technical and operational teams.
- Demonstrated ability to design and implement scalable, repeatable processes.
Preferred Qualifications
- Experience working with AI/ML or high-performance computing (HPC) environments.
- Familiarity with export control tracking, ITAR/EAR compliance, or asset chain-of-custody.
- Prior experience in R&D lab operations, data center environments, or engineering infrastructure programs.
- PMP, Lean Six Sigma, or equivalent certification a plus.
Benefits
In addition to a competitive salary, Graphcore offers a competitive benefits package. We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.
Ready to apply?
Apply to Graphcore
Hardware Validation Manager
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About us
Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry.
As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone.
Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation.
Job Summary
We are seeking an experienced Hardware Validation Manager to lead the validation of Graphcore hardware platforms from prototype through production release. This role is responsible for defining validation strategies, building and leading a high-performing validation engineering team, and ensuring our hardware products meet electrical, functional, and reliability targets across all development phases.
The successful candidate will combine deep technical expertise in hardware validation with strong leadership, cross‑functional collaboration, and program execution to deliver high‑quality products at scale.
The Team
Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption
The Hardware Validation team ensures Graphcore’s AI hardware platforms meet performance, quality, and reliability targets before production release. Working closely with silicon, board design, system architecture, firmware, and manufacturing teams, the group develops and executes validation strategies across development phases.
The team plays a critical role in bridging design and production by identifying issues early, driving root cause analysis, and enabling robust, production‑ready hardware platforms.
Responsibilities and Duties
- Define and implement board and multi-board hardware validation plans across Proto, EVT, DVT, and PVT phases.
- Develop and execute validation strategies covering electrical, functional, and system-level requirements.
- Ensure validation coverage aligns with product specifications, customer requirements, and industry standards.
- Drive root cause analysis and corrective actions for hardware validation failures.
- Build, mentor, and manage a team of hardware validation engineers.
- Collaborate with hardware design, silicon, firmware, and manufacturing teams across the product lifecycle.
- Establish validation milestones and deliverables aligned with program schedules and product release goals.
- Drive improvements in validation methodology, tooling, automation, and data analysis.
Candidate Profile
Essential
- Bachelor’s or Master’s degree in Electrical Engineering or related field.
- 10+ years of experience in board-level hardware validation, system testing, or product validation.
- 3+ years of experience leading engineering teams.
- Strong understanding of hardware development lifecycle (Proto, EVT, DVT, PVT).
- Experience with lab instrumentation such as oscilloscopes, spectrum analyzers, and power analyzers.
- Proven track record delivering hardware products from prototype through production.
- Strong analytical and problem-solving skills with experience driving root cause investigations.
Desirable
- Experience influencing validation requirements during architecture and schematic phases.
- Experience embedding validation hooks and testability features into hardware designs.
- Experience implementing automated hardware regression testing.
- Familiarity with data pipelines, dashboards, and validation data analytics.
- Experience validating multi-board systems and high-speed interfaces (PCIe, DDR, SerDes).
- Experience working with power-dense or high-performance compute systems.
Ready to apply?
Apply to Graphcore
Lab Asset & Material Management Program Manager
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About Us
Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption.
As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Austin, which will play a central role in Graphcore's work building the future of AI computing.
Role Description
Graphcore is seeking a highly organized and technically knowledgeable Program Manager to lead Graphcores asset, material, and inventory management processes within our R&D infrastructure. This individual will build and operate the end-to-end material lifecycle that supports our engineering labs and data centers—ensuring that every component, from GPUs and custom accelerators to cabling and spares, is tracked, delivered, and ready when needed. In this role, you will create the frameworks, tools, and workflows that ensure reliability, compliance, and operational excellence across our global lab network.
Key Responsibilities
- Develop and implement a comprehensive asset management framework, including processes, tools, and governance standards.
- Lead inventory planning, delivery scheduling, and tracking for AI/ML hardware, HPC systems, and supporting infrastructure.
- Establish and lead on-site spares programs across all labs to ensure continuity of operations.
- Be responsible for the full material lifecycle, from procurement to asset destruction and secure disposal.
- Collaborate with supply chain, facilities, IT, and engineering teams to maintain synchronization of hardware deliveries, records, and readiness.
- Design dashboards and reports to monitor asset utilization, inventory health, and audit compliance.
- Develop training and documentation to ensure consistent implementation of asset policies across global sites.
- Partner with trade compliance and security teams to ensure sensitive or export-controlled materials are tracked appropriately.
Required Skills and Experience:
- 7+ years of experience in hardware operations, inventory or asset management, or supply chain management in a technology or engineering environment.
- Engineering degree required
- Strong background in hardware lifecycle management—preferably in labs, datacenters, or HPC environments.
- Proven experience implementing asset management systems or CMDBs (ServiceNow, Odoo, NetBox, or similar).
- Deep understanding of material flow, logistics, and traceability for technical infrastructure.
- Strong analytical skills and proficiency with data tools (e.g., Excel, Power BI, Smartsheet).
- Excellent communication and collaboration skills across technical and operational teams.
- Demonstrated ability to design and implement scalable, repeatable processes.
Preferred Qualifications
- Experience working with AI/ML or high-performance computing (HPC) environments.
- Familiarity with export control tracking, ITAR/EAR compliance, or asset chain-of-custody.
- Prior experience in R&D lab operations, data center environments, or engineering infrastructure programs.
- PMP, Lean Six Sigma, or equivalent certification a plus.
Benefits
In addition to a competitive salary, Graphcore offers a competitive benefits package. We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.
Ready to apply?
Apply to Graphcore
Principal Embedded SW/FW Engineer (Bringup)
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Principal Embedded SW/FW Engineer (Bringup)
Salary $241,100 - $326,100 + Phantom Equity + Benefits
Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption.
As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Austin which will play a central role in Graphcore's work building the future of AI computing.
We are looking to hire Post-Silicon Validation Engineers to join our collaborative, cross-functional development team validating cutting edge, high performance AI chips and platforms. You will play a critical role in supporting new product introductions and post-silicon validation. Working within the Post-Silicon Validation team, you will be involved with bringing first silicon to life, functionally validating it and working closely with many other teams to help it become a fully characterised and working product, reporting project status/progress to program management on a regular basis. You will have the opportunity to, and be responsible for, leading, mentoring, and providing technical guidance to other engineering team members. In this role, you can leverage your experience and industry knowledge to architect and drive implementation of continuous improvements to test infrastructure and processes.
The Post-Silicon Validation team sits within the Architecture and Validation team, we are responsible for validation of new silicon when it returns from manufacture, enabling and supporting the production SW and FW teams to bring up their software and also supporting the Silicon Characterisation team.
Responsibilities and Duties
- Plan, design, develop and debug silicon validation tests in bare metal C/C++ on FPGA/Emulator prior to first silicon
- Deploy silicon validation tests on first silicon and debugging them
- Develop automated test framework and regression test suites in Python to optimize validation efficiency
- Collaborate closely with engineers from many other disciplines on a variety of topics
- Work with Validation and Production Test engineering peers to implement best practices and continuous improvements to test methodologies
- Analyse test results, identify and debug failures/defects
- Contribute to shared test and validation infrastructure
- Provide feedback to architects
Essential skills:
- Strong experience in Bare metal / embedded C/C++
- Good knowledge of digital ASICs
- Be highly motivated, a self starter, and a team player
- Ability to work across teams and programming languages to find root causes of deep and complex issues
- Experience of the post-silicon validation process applied in digital ASIC environments
- Python, Linux
- Excellent communication skills and the ability to collaborate with others to solve problems
- Excellent problem-solving, analytical & diagnostic skills
Desirable skills:
- Driver level experience with one or more of the following is highly desirable:
- PCIe
- Ethernet
- Memory technologies (LPDDR, DDR, HBM, …)
- Other peripherals such as I2C, I3C, SPI, …
- Good knowledge of mixed-signal building blocks such as PLLs, high speed PHYs and IC control/communication protocols is highly desirable
- Experience of Arm CPUs, System IP and debug tools
- Experience of AMBA protocols
- Understanding of ML applications and their workloads
- Experience in Characterization, Failure Analysis, Test Development, Statistical analysis, and Customer Support
Benefits:
In addition to a competitive salary, Graphcore offers a competitive benefits package. We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.
Ready to apply?
Apply to Graphcore
Principal Post Silicon Validation Engineer (Bringup)
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Principal Post Silicon Validation Engineer (Bringup)
Salary $241,100 - $326,100 + Phantom Equity + Benefits
Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption.
As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Austin which will play a central role in Graphcore's work building the future of AI computing.
We are looking to hire Post-Silicon Validation Engineers to join our collaborative, cross-functional development team validating cutting edge, high performance AI chips and platforms. You will play a critical role in supporting new product introductions and post-silicon validation. Working within the Post-Silicon Validation team, you will be involved with bringing first silicon to life, functionally validating it and working closely with many other teams to help it become a fully characterised and working product, reporting project status/progress to program management on a regular basis. You will have the opportunity to, and be responsible for, leading, mentoring, and providing technical guidance to other engineering team members. In this role, you can leverage your experience and industry knowledge to architect and drive implementation of continuous improvements to test infrastructure and processes.
The Post-Silicon Validation team sits within the Architecture and Validation team, we are responsible for validation of new silicon when it returns from manufacture, enabling and supporting the production SW and FW teams to bring up their software and also supporting the Silicon Characterisation team.
Responsibilities and Duties
- Plan, design, develop and debug silicon validation tests in bare metal C/C++ on FPGA/Emulator prior to first silicon
- Deploy silicon validation tests on first silicon and debugging them
- Develop automated test framework and regression test suites in Python to optimize validation efficiency
- Collaborate closely with engineers from many other disciplines on a variety of topics
- Work with Validation and Production Test engineering peers to implement best practices and continuous improvements to test methodologies
- Analyse test results, identify and debug failures/defects
- Contribute to shared test and validation infrastructure
- Provide feedback to architects
Essential skills:
- Strong experience in Bare metal / embedded C/C++
- Good knowledge of digital ASICs
- Be highly motivated, a self starter, and a team player
- Ability to work across teams and programming languages to find root causes of deep and complex issues
- Experience of the post-silicon validation process applied in digital ASIC environments
- Python, Linux
- Excellent communication skills and the ability to collaborate with others to solve problems
- Excellent problem-solving, analytical & diagnostic skills
Desirable skills:
- Driver level experience with one or more of the following is highly desirable:
- PCIe
- Ethernet
- Memory technologies (LPDDR, DDR, HBM, …)
- Other peripherals such as I2C, I3C, SPI, …
- Good knowledge of mixed-signal building blocks such as PLLs, high speed PHYs and IC control/communication protocols is highly desirable
- Experience of Arm CPUs, System IP and debug tools
- Experience of AMBA protocols
- Understanding of ML applications and their workloads
- Experience in Characterization, Failure Analysis, Test Development, Statistical analysis, and Customer Support
Benefits:
In addition to a competitive salary, Graphcore offers a competitive benefits package. We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.
Ready to apply?
Apply to Graphcore
Principal Security Firmware Engineer
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About us
Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry.
As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone.
Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation.
Job Summary
We are seeking an experienced Principal Security Firmware Engineer to design, implement, and validate security mechanisms within embedded firmware and low-level system software supporting Graphcore’s AI compute platforms.
This role focuses on protecting hardware platforms through secure firmware architecture, trusted boot mechanisms, and secure firmware update frameworks while working closely with hardware, firmware, and security architecture teams.
The Team
Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption.
The Firmware and Platform Security team is responsible for securing Graphcore’s AI infrastructure platforms across firmware and hardware interface layers.
The team collaborates with silicon engineering, hardware design teams, firmware developers, and security architects to implement trusted boot chains, secure firmware update mechanisms, and hardware-rooted security capabilities.
Responsibilities and Duties
- Design and implement secure firmware architectures for embedded and hardware systems.
- Develop secure boot, firmware authentication, hardware root of trust, and secure firmware update mechanisms.
- Define threat models and security requirements for firmware components.
- Develop and maintain secure embedded firmware using languages such as C, C++, and Rust.
- Integrate cryptographic libraries and hardware security modules (HSM/TPM).
- Implement protections against firmware tampering, side-channel attacks, fault injection, and reverse engineering.
- Perform firmware security assessments, code reviews, and vulnerability analysis.
- Conduct penetration testing, fuzz testing, and other security validation techniques.
- Collaborate with hardware teams to integrate chip-level security features.
- Ensure firmware implementations align with industry standards such as NIST, FIPS, and Secure Development Lifecycle practices.
Candidate Profile
Essential
- Bachelor’s or Master’s degree in Computer Engineering, Computer Science, Electrical Engineering, or related discipline.
- 5–10+ years of experience in embedded systems or firmware development.
- Strong programming experience in C and C++.
- Deep understanding of secure boot architectures and trusted boot chains.
- Strong knowledge of cryptographic protocols and secure firmware design practices.
- Experience working with embedded operating systems such as FreeRTOS, Zephyr, or Linux.
- Experience implementing secure firmware update systems and cryptographic key management.
Desirable
- Programming experience in Rust.
- Experience integrating TPM or hardware security modules (HSM).
- Experience with static analysis and security tools such as Coverity.
- Knowledge of secure silicon architectures and trusted execution environments.
- Experience contributing to open-source firmware security projects.
Benefits:
In addition to a competitive salary, Graphcore offers a competitive benefits package. We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.
Ready to apply?
Apply to Graphcore
About us
Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry.
As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone.
Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation.
This position is a senior technical engineer role. The thermal engineer will work in a project team delivering complex AI data center hardware. Primary responsibility is to ensure the overall product functionality and meet all applicable technical thermal specifications. The engineer will be responsible for the overall thermal solution, creation of specifications, design review and qualification, and testing and validation. This role involves deep understanding of thermal management principles, simulation, testing, and collaboration with cross-functional teams to deliver high-performance and reliable server cooling systems.
Responsibilities:
Expert in your chosen field, you’ll be responsible for designing, developing, modifying and evaluating the liquid cooling solutions focusing on direct liquid cooling (DLC). As part of the technical function, you will be responsible in working with select ODM vendors to manage the product thermal specification, development schedule, meet various deliverables, resolve technical issues, and ensure product meets specification, cost and quality goals. You will be responsible in guiding and directing ODM vendors to deliver thermal designs, implementation, monitor testing, review cost and review technical design information to provide clear directions to ODM. In addition, you will also be working with third party vendors and suppliers to ensure product features are being achieved.
REQUIREMENTS
- Bachelor’s, Master’s or Ph. D degrees in mechanical engineering. Minimum of 10 years of server thermal design experience. Experience needs to include thermal and acoustics, as it relates to server products. Experience in system level thermal design focusing on DLC and cold plate cooling heatsink technology as well as system level control logic
- Understanding the basic foundations of thermal fluid dynamics and heat transfer.
- Ability to lead the design and development of liquid cooling solutions. This includes conceptualization, prototyping, simulation, validation, and optimization of heat sinks, cold plates, CDU/CDM, and other liquid cooling components.
- Ability to perform thermal simulations and analyses utilizing industry-standard software (e.g., FlowTherm, ANSYS, COMSOL) to analyze thermal behavior and optimize design for performance and efficiency.
- Ability to develop and execute test plans to validate thermal solutions, ensuring compliance with industry standards and performance goals.
- Experience working closely with system architects, chip and board designers, and software/firmware engineers to integrate liquid cooling solutions into server products.
- Understanding of microprocessor architecture and thermal profiles.
- Understanding of system level thermal design focusing on fan and heatsink technology.
- Experience with system level thermal and fan control algorithm.
- Experience effectively dealing with conflict.
- Communicates well verbally, in writing, and graphically.
- Ability to establish clear goals and formulate plans to achieve them.
- Good root-cause analysis and problem-solving skills.
- Works independently and as part of a team.
- Excited about technology and has the desire to learn new tasks and technologies.
DIFFERENTIATORS
We welcome people of different backgrounds and experiences and are committed to building an inclusive work environment that makes Graphcore a great home for everyone. We are an equal opportunity employer and want to build a work environment where everyone is happy, productive and respectful so they can do their best work. If you have a disability or additional need that requires accommodation, just let us know.
Ready to apply?
Apply to Graphcore
Senior Embedded SW/FW Engineer (Bringup)
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Senior Embedded SW/FW Engineer (Bringup)
Salary $156,500 - $211,700 + Phantom Equity + Benefits
Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption.
As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Austin which will play a central role in Graphcore's work building the future of AI computing.
We are looking to hire Post-Silicon Validation Engineers to join our collaborative, cross-functional development team validating cutting edge, high performance AI chips and platforms. You will play a critical role in supporting new product introductions and post-silicon validation. Working within the Post-Silicon Validation team, you will be involved with bringing first silicon to life, functionally validating it and working closely with many other teams to help it become a fully characterised and working product, reporting project status/progress to program management on a regular basis. You will have the opportunity to, and be responsible for, leading, mentoring, and providing technical guidance to other engineering team members. In this role, you can leverage your experience and industry knowledge to architect and drive implementation of continuous improvements to test infrastructure and processes.
The Post-Silicon Validation team sits within the Architecture and Validation team, we are responsible for validation of new silicon when it returns from manufacture, enabling and supporting the production SW and FW teams to bring up their software and also supporting the Silicon Characterisation team.
Responsibilities and Duties
- Plan, design, develop and debug silicon validation tests in bare metal C/C++ on FPGA/Emulator prior to first silicon
- Deploy silicon validation tests on first silicon and debugging them
- Develop automated test framework and regression test suites in Python to optimize validation efficiency
- Collaborate closely with engineers from many other disciplines on a variety of topics
- Work with Validation and Production Test engineering peers to implement best practices and continuous improvements to test methodologies
- Analyse test results, identify and debug failures/defects
- Contribute to shared test and validation infrastructure
- Provide feedback to architects
Essential skills:
- Strong experience in Bare metal / embedded C/C++
- Good knowledge of digital ASICs
- Be highly motivated, a self starter, and a team player
- Ability to work across teams and programming languages to find root causes of deep and complex issues
- Experience of the post-silicon validation process applied in digital ASIC environments
- Python, Linux
- Excellent communication skills and the ability to collaborate with others to solve problems
- Excellent problem-solving, analytical & diagnostic skills
Desirable skills:
- Driver level experience with one or more of the following is highly desirable:
- PCIe
- Ethernet
- Memory technologies (LPDDR, DDR, HBM, …)
- Other peripherals such as I2C, I3C, SPI, …
- Good knowledge of mixed-signal building blocks such as PLLs, high speed PHYs and IC control/communication protocols is highly desirable
- Experience of Arm CPUs, System IP and debug tools
- Experience of AMBA protocols
- Understanding of ML applications and their workloads
- Experience in Characterization, Failure Analysis, Test Development, Statistical analysis, and Customer Support
Benefits:
In addition to a competitive salary, Graphcore offers a competitive benefits package. We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.
Ready to apply?
Apply to Graphcore
Senior Post Silicon Validation Engineer (Bringup)
Share this job
Senior Post Silicon Validation Engineer (Bringup)
Salary $156,500 - $211,700 + Phantom Equity + Benefits
Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption.
As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Austin which will play a central role in Graphcore's work building the future of AI computing.
We are looking to hire Post-Silicon Validation Engineers to join our collaborative, cross-functional development team validating cutting edge, high performance AI chips and platforms. You will play a critical role in supporting new product introductions and post-silicon validation. Working within the Post-Silicon Validation team, you will be involved with bringing first silicon to life, functionally validating it and working closely with many other teams to help it become a fully characterised and working product, reporting project status/progress to program management on a regular basis. You will have the opportunity to, and be responsible for, leading, mentoring, and providing technical guidance to other engineering team members. In this role, you can leverage your experience and industry knowledge to architect and drive implementation of continuous improvements to test infrastructure and processes.
The Post-Silicon Validation team sits within the Architecture and Validation team, we are responsible for validation of new silicon when it returns from manufacture, enabling and supporting the production SW and FW teams to bring up their software and also supporting the Silicon Characterisation team.
Responsibilities and Duties
- Plan, design, develop and debug silicon validation tests in bare metal C/C++ on FPGA/Emulator prior to first silicon
- Deploy silicon validation tests on first silicon and debugging them
- Develop automated test framework and regression test suites in Python to optimize validation efficiency
- Collaborate closely with engineers from many other disciplines on a variety of topics
- Work with Validation and Production Test engineering peers to implement best practices and continuous improvements to test methodologies
- Analyse test results, identify and debug failures/defects
- Contribute to shared test and validation infrastructure
- Provide feedback to architects
Essential skills:
- Strong experience in Bare metal / embedded C/C++
- Good knowledge of digital ASICs
- Be highly motivated, a self starter, and a team player
- Ability to work across teams and programming languages to find root causes of deep and complex issues
- Experience of the post-silicon validation process applied in digital ASIC environments
- Python, Linux
- Excellent communication skills and the ability to collaborate with others to solve problems
- Excellent problem-solving, analytical & diagnostic skills
Desirable skills:
- Driver level experience with one or more of the following is highly desirable:
- PCIe
- Ethernet
- Memory technologies (LPDDR, DDR, HBM, …)
- Other peripherals such as I2C, I3C, SPI, …
- Good knowledge of mixed-signal building blocks such as PLLs, high speed PHYs and IC control/communication protocols is highly desirable
- Experience of Arm CPUs, System IP and debug tools
- Experience of AMBA protocols
- Understanding of ML applications and their workloads
- Experience in Characterization, Failure Analysis, Test Development, Statistical analysis, and Customer Support
Benefits:
In addition to a competitive salary, Graphcore offers a competitive benefits package. We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.
Ready to apply?
Apply to Graphcore
About us
Graphcore is one of the world’s leading innovators in Artificial Intelligence compute.
It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry.
As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone.
Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation.
Job Summary
We are seeking a Senior Principal Network Engineer to help design, deploy, and optimize next‑generation AI data center networks. AI training and inference workloads require extremely high bandwidth, deterministic low latency, and zero‑packet‑loss networking environments.
In this role, you will partner closely with the Network Architecture Lead to design and scale high‑performance computing (HPC) network fabrics supporting GPU clusters. You will work across hardware, networking, and AI application layers to ensure Graphcore’s large‑scale AI infrastructure operates at peak performance.
The ideal candidate brings deep experience operating hyperscale or HPC data center networks and has expertise in high‑speed Ethernet fabrics, RDMA technologies, advanced automation, and telemetry systems.
The Team
The Data Center Network Engineering team designs and operates the high‑performance network fabrics that power Graphcore’s AI compute platforms. The team collaborates closely with hardware engineering, AI researchers, and infrastructure teams to build scalable networking environments optimized for distributed training and inference workloads.
Engineers work on pioneering technologies including high‑speed Ethernet fabrics, lossless networking, RDMA transport, and large‑scale automation frameworks to support next‑generation AI clusters.
Responsibilities and Duties
- Assist in defining ultra‑high‑bandwidth, non‑blocking AI network fabrics (Clos spine‑leaf‑super‑spine architectures) for large‑scale distributed AI workloads.
• Optimize performance of lossless Ethernet fabrics using congestion control mechanisms such as PFC, ECN, and DCQCN to support RDMA/RoCEv2 communication.
• Lead initiatives to implement NetDevOps practices and develop automation for provisioning, configuration management, and network remediation.
• Design and deploy high‑resolution telemetry pipelines to monitor network health, detect microbursts, and analyze congestion patterns.
• Support modeling, deployment, configuration, and monitoring of data center network fabrics including scale‑out, scale‑up, and front‑end networks.
• Collaborate cross‑functionally with hardware engineers, AI researchers, and data center operations teams to co‑design high‑performance infrastructure.
• Provide technical leadership and mentorship to network engineers while establishing best practices and operational standards.
• Contribute to the long‑term networking strategy and roadmap for Graphcore’s AI infrastructure.
• Research and evaluate next‑generation high‑speed networking technologies and vendor solutions.
Candidate Profile
Essential
- BS or MS or equivalent experience in Computer Science, Electrical Engineering, Network Engineering, or related technical discipline.
• 12+ years of progressive network engineering experience with at least 3 years in hyperscale, high‑density, or HPC data center environments.
• Expert‑level knowledge of data center routing and switching protocols including BGP, OSPF, and EVPN‑VXLAN architectures.
• Strong operational understanding of RDMA networking technologies such as RoCEv2 or InfiniBand.
• Hands‑on experience with modern merchant silicon networking platforms and NOS platforms such as Arista EOS, Cisco NX‑OS, or SONiC.
• Experience deploying high‑speed network technologies including 400G/800G optics and large‑scale fabric architectures.
• Proficiency in automation and scripting languages such as Python, Go, Bash, or similar tools.
• Strong collaboration and communication skills across cross‑functional engineering teams.
Desirable
- Experience operating large‑scale AI or GPU clusters.
• Familiarity with network telemetry frameworks and streaming analytics.
• Experience implementing NetDevOps workflows and infrastructure automation pipelines.
• Experience influencing vendor roadmaps or evaluating next‑generation networking technologies.
Ready to apply?
Apply to Graphcore