At Navan, we’re committed to creating the best experience for business travelers, ensuring that our systems are always reliable, scalable, and efficient. As we continue to grow, we’re looking for a Site Reliability Engineering (SRE) Manager to join our team in headquarters based out of Palo Alto, California. In this role, you will lead a team of SREs, drive innovation in infrastructure design and automation, and ensure our systems run seamlessly at scale, serving thousands of travelers every day.

What You’ll Do

• Lead & Mentor the SRE Team: Guide and develop a high-performing team of SREs, fostering a culture of collaboration, reliability, and continuous improvement.
• Drive Infrastructure Reliability & Automation: Collaborate with Engineering and Product teams to design and implement scalable, fault-tolerant systems. Leverage IaC tools (e.g., Terraform, CloudFormation) and microservices architectures to automate and improve infrastructure.
• Incident Management: Improve incident response processes, reduce MTTR, and proactively mitigate risks. Apply resiliency patterns to ensure systems are fault-tolerant and highly available.
• Define & Measure SLOs: Develop service-level objectives (SLOs) and KPIs to track and improve system reliability, using tools like NewRelic or DataDog for observability.
• 24x7 Production Support: Ensure system availability in a 24x7 environment, applying expertise in AWS (e.g., ECS, Lambda, DynamoDB) and database management for optimal performance.
• Optimize CI/CD Pipelines: Automate and streamline deployment workflows using tools like Jenkins or GitHub Actions to ensure faster and more reliable deployments.
• Resource Management: Manage team resources, including capacity planning, hiring, and upskilling, to meet evolving business needs.

What We’re Looking For

• 8+ years in Site Reliability Engineering, DevOps, or Infrastructure roles, with at least 3 years in a leadership position.
• Proven ability to lead and mentor teams, fostering a culture of collaboration and reliability.
• Hands-on experience with AWS cloud technologies, Infrastructure as Code (Terraform/CloudFormation), microservices architectures, deployment automation (Jenkins/GitHub Actions), and observability tools (NewRelic/DataDog).
• Strong background in designing scalable, fault-tolerant systems, improving incident response, and driving operational improvements.
• Excellent interpersonal and communication skills, with the ability to work effectively across cross-functional teams.

We’re looking for a Software Developer Team Leader who is a tech-enthusiast with a drive for excellence, and an out-of-the-box mindset to satisfy business needs in a complex payment solution environment.

What you’ll do  

• Collaborate closely with Product, Design/UX, DevOps, and other R&D teams.
• Lead an autonomous team of software engineers who are working closely with product management to achieve business goals.
• Put special focus on developing the team. 
• Provide technical authority to your team by demonstrating a hands-on leadership style.
• Be responsible for the overall design, development, architecture, code quality, and production environment deployment of your team.  

Who you are

• B.S. in computer science or equivalent
• 8+ years of experience building backend services in at least one modern language (e.g., Java, C#, Node.js, Python, Go)
• 3+ years of experience with NoSQL databases (e.g., MongoDB, Cassandra, DynamoDB, Couchbase, Redis)
• 4+ years of managerial experience – a must!
• Experience with building SaaS platforms for cloud-based products, preferably AWS
• Experience with Containers and Kubernetes (K8s), preferably EKS
• Experience with Message Brokers such as RabbitMQ/SQS/Kafka, preferably Kafka
• Experience with Microservices development
• Experience with Event-driven systems
• Broad knowledge of OOP and design patterns
• Team player attitude and mentality
• Experienced and passionate about managing and growing people
• Experience in engineering best practices (code reviews, testing coverage, Agile methodologies)
• Ambitious and eager to learn new things

What Could Set You Apart

• Experience with Redis or similar
• Experience with ORM such as Entity Framework
• Experience with Domain Driven Design (DDD)

#LI-CD1

About Pagaya

Pagaya is a global technology company making life-changing financial products and services available to more people nationwide, as it reshapes the financial services ecosystem. By using machine learning, a vast data network and a sophisticated AI-driven approach, Pagaya provides comprehensive consumer credit and residential real estate solutions for its partners, their customers, and investors. Its proprietary API and capital solutions integrate into its network of partners to deliver seamless user experiences and greater access to the mainstream economy. Pagaya has offices in New York and Tel Aviv. For more information, visit pagaya.com.

About the Role 

The Data Engineering team is a cross-functional team responsible for data integration, monitoring, and quality. This includes automating data flows, alerting, fetching, and checking across various stages of data transformation and projection.

Key Responsibilities

• Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
• Develop data architecture for data ingestion, validation, and processing.
• Identify, design, and implement process improvements, such as automating manual tasks, optimizing data delivery, and redesigning infrastructure for enhanced scalability.
• Create and maintain optimal data pipeline architecture using microservices.
• Work with other members of the data team, including data architects, data analysts, and data scientists.

Key Takeaways

• Use the tools and languages that are best suited to the job - Complete flexibility to problem-solving with novelty and creativity encouraged.
• Be around very bright and lovely people.
• Your intellectual curiosity and hard work contributions will be welcome to our culture of knowledge sharing, transparency, and shared fun and achievement.
• Provide education and documentation to empower team members to make the most of technical resources.
• Contribute to our software engineering culture of writing correct, maintainable, elegant, and testable code.
• Utilize AWS services and tools such as S3, EventBridge, Athena, and DynamoDB to build a robust and scalable data architecture for data ingestion, processing, and storage.
• Collaborate on data infrastructure that supports LLM-driven workflows — leveraging tools like Cursor to accelerate code development, enhance reproducibility, and streamline iteration on intelligent systems.

Requirements

• 5+ years of experience as a Software Engineer using Python.
• Experience with microservices and K8s.
• Experience in ELT/ETL processes and SQL, with strong analytical and problem-solving skills, with the ability to evaluate and interpret complex data.
• Building and designing complex applications.
• Willingness to get your hands dirty, understand a new problem deeply, and build things from scratch when they don't already exist.
• Bachelor's degree in Computer Science, Computer Engineering, or related fields from reputable academic institutions.

Our Team

Pagaya was founded in 2016 by seasoned research, finance, and technology entrepreneurs, and we are now 500+ strong in New York, Los Angeles, and Tel Aviv.

We move fast and smart, identifying new opportunities and building end-to-end solutions from AI models and unique data sources. Every Pagaya team member is solving new and exciting challenges every day in a culture based on partnership, collaboration, and community.

Join a team of builders who are working every day to enable better outcomes for our partners and their customers.

Our Values

Our values are at the heart of everything we do. We believe great solutions are built through a great community.

• Advance Inclusion- We create a world where everyone can win, designing systems that better represent people and generate sustainable value for our employees, partners and investors.
• Be Accountable Together- We proudly own our actions and our results, taking initiative to ensure our work gets over the finish line as a team.
• Continuously Learn- We challenge ourselves for the sake of getting better as individuals, as teams, and as an organization to deliver for our partners.
• Debate and Commit- We respectfully and openly debate to strengthen our ideas and build shared conviction - once we decide, we go all in, together.
• Dream Big and Act- We boldly tackle complex problems, pressure-test solutions in real-time, and adapt with speed and energy.

More than just a job

We believe health, happiness, and productivity go hand-in-hand. That's why we're continually looking to enhance the ways we support you with benefits programs and perks that allow every Pagayan to do the best work of their life. 

Pagaya is an equal opportunity employer. Pagaya is encouraging diversity and actively seeking applicants from all backgrounds, as are committed to creating a diverse workforce together with an inclusive environment for all. Employment is decided on the basis of qualifications, skills, and business needs.

Your Mission at Yotpo As a Backend Engineer, you build the scalable, resilient engine that powers the Yotpo platform. Your mission is to design and implement high-performance services that handle massive scale, ensuring data integrity and system reliability for thousands of brands. Working within a product team, you will translate complex business logic into robust architectural solutions, ensuring that our infrastructure can scale as fast as our customers do.

Key Responsibilities

• Distributed Systems Design: Design and build microservices and event-driven architectures that are resilient, scalable, and maintainable. You will make critical decisions on synchronous vs. asynchronous communication and data consistency.
• Data Mastery: Manage the lifecycle of data across our platform. You will design efficient database schemas (SQL & NoSQL) and optimize query performance to handle high-throughput workloads.
• Operational Excellence: Embrace the "You Build It, You Run It" philosophy. You will own your services in production, implementing observability (logging, tracing, metrics) to detect issues before our customers do.
• API Craftsmanship: Build clean, secure, and well-documented APIs (REST/GraphQL) that serve as the contract between our backend services and the frontend experience.

What You Bring

• Your Mindset:
• Builder's Mentality: You care about the "engine room." You take pride in writing code that is efficient, readable, and robust under pressure.
• System Thinker: You don't just solve the ticket; you consider how your changes affect the broader distributed system.
• Efficiency Driven: You view automation and modern tools as essential levers to deliver higher quality work faster.
• Your Experience & Qualifications:
• Must Haves:
• 6+ years of experience building scalable backend services in a production environment.
• Backend Fluency: Strong proficiency in modern backend languages (Java, Python, or Node.js) and their ecosystems.
• Cloud Native: Experience building and deploying services on cloud platforms (AWS preferred), utilizing Kubernetes, containers and CI/CD pipelines.
• Database Expertise: Solid understanding of relational databases (PostgreSQL/MySQL) and NoSQL stores (DynamoDB/Mongo).
• Modern Development Workflow: Proven experience leveraging coding assistants to accelerate development and testing.