Position

Interactive Brokers seeks high-level, serious individuals with a client services background and a professional demeanor suitable for interaction with an experienced and active clientele base. The ideal candidate will be able to troubleshoot and explain complex subjects and identify opportunities for technology-based improvements.

Responsibilities

• Resolve routine and complex client service issues thoroughly and expeditiously via phone, email, and chat, utilizing sound judgment and emphasizing courtesy. Client inquiries typically encompass a wide array of themes, including the operability of IBKR Trader Workstation, Web Trader and Mobile Trader execution platforms, trading modules and analytical tools.
• Cash deposit and withdrawal activity, position transfers, and account administrative functions
• Product availability and attributes
• Exchange, clearing and depository functions; Order types and routing logic; Order status, trade and delivery settlement, exercise & assignment, expiration processing, and corporate actions
• Margin calculations, commission structure, interest and fees
• Coordinate activities with other local and international Client Service divisions and interact with external departments such as Programming, Clearing, Cashiering and Compliance on common issues. Contribute to the development of client service systems, policies and procedures.

Qualifications, Skills & Attributes

Minimum qualifications:

• Bachelor’s or advanced degree in finance, economics or a related field
• 2-3 years of experience in client services or related field.
• Strong verbal and written communication skills to accommodate client inquiries directed via telephone, email and online chat
• General understanding of the following financial instruments: stocks, securities options, futures, options on futures, foreign exchange and fixed-income
• Languages: Fluent in English + Russian/Spanish/Italian/French/German
• Ability to work in a dynamic, medium-size office environment
• Candidates must have an EU passport or a qualifying work permit/residency to work in Estonia.

Company Benefits & Perks 

• Discretionary, performance based bonus
• Private health insurance, sport activity compensation
• Stock incentive plan
• Daily food allowance in the office
• Great atmosphere with friendly and exceptional colleagues and frequent company outings.

*The benefits package will be reviewed regularly and may be subject to change.

Responsibilities

• Perform Test Analysis, Design and Implementation of test cases
• Maintain, update & extend existing automation framework
• Analyze, investigate and report defects on failures
• Monitoring of test automation results
• Close collaboration with other stakeholders
• Handle concurrent projects with differing levels of urgency

Qualifications, Skills & Attributes

Minimum qualifications:

• Proficient knowledge and hands-on experience with Java and Python
• Strong understanding of OOP fundamentals and design pattern applications
• Experience with writing either unit tests or UI tests
• Bachelor's degree in computer science, physical science or engineering
• Good verbal and written communication skills in English

Preferred qualifications:

• Experience with test automation of Desktop applications
• Experience with test automation of Mobile applications (iOS & Android)
• Experience with test automation of Web applications
• Experience with at least one automation tool like TestComplete, Ranorex, Squish, Katalon etc.
• Experience with test automation libraries like Selenium, Robot, Cypher
• Working knowledge of Git (GitLab, Bitbucket etc.)
• Experience with JIRA and Confluence
• Basic experience in JavaScript, Groovy
• Experience with Squish
• Experience with CI/CD pipelines like Jenkins
• Experience with build tools like Ant, Maven etc.
• Basic user knowledge of Unix

Company Benefits & Perks 

• Discretionary, performance based bonus
• Private health insurance, sport activity compensation 
• Stock incentive plan
• Daily food allowance in the office
• Great atmosphere with friendly and exceptional colleagues and frequent company outings.

*The benefits package will be reviewed regularly and may be subject to change.

Job Description & Responsibilities

TAC associates focus on ensuring a solid user experience through the responsive support of our trading software. As a technical assistance team member, you assist clients with inquiries about our software products. You serve as a liaison between internal teams and clients to ensure a prompt and effective resolution of bugs and issues. The ideal candidate will possess the networking and programming knowledge to troubleshoot issues related to our trading client programs. We need a TAC associate that will be probing and analytical, with the ability to recognize, test, and escalate new bugs within our software while assisting our clients with the following: 

• Technical and functional support for the Interactive Brokers Trader Workstation, including connectivity, network testing, Java configuration, security protocols by phone, chat and tickets
• Problem management with a focus on wide-scale technical issues
• Liaising between internal teams and clients to ensure a prompt and effective resolution of bugs and issues
• Managing escalations of technical issues to our development team
• Addressing client enquiries regarding IBKR’s two-factor secure login system

Requirements

• Two years of experience in Windows/Mac software and hardware support, connectivity and networking support, Java familiarity, and experience in managing a team an advantage
• Personality: Self-confident, open, extroverted, good communication skills, flexible and able to work independently in a team-oriented environment
• Languages: fluency in English and Russian is a must. Any other European languages are an advantage.
• You will be part of a team that is building one of the world’s strongest brokerage brands and part of a global enterprise that employs technology in all aspects of its business to generate growth.

Company Benefits & Perks 

• Discretionary, performance based bonus
• Private health insurance, sport activity compensation
• Stock incentive plan
• Daily food allowance in the office
• Great atmosphere with friendly and exceptional colleagues and frequent company outings.
  *The benefits package will be reviewed regularly and may be subject to change.

Our company, Wolt License Services (WLS), is a dynamic organization specializing in payment and financial services for our parent company Wolt, a prominent platform marketplace, and Wolt’s customers. WLS currently manages all merchant payment flows across 22 markets, ensuring strict adherence to regulatory requirements, including AML, safeguarding customer funds, and maintaining robust internal controls. As a licensed and supervised payment and e-money institution, we are committed to upholding the highest standards of integrity, transparency, and efficiency in our operations.

As we continue to expand our financial services and drive innovation, we are seeking to strengthen our regulatory compliance capabilities by recruiting a highly skilled and experienced KYC/B Lead to join our 1LoD team. The KYC/B Lead will be responsible for the implementation of a comprehensive business and personal customer onboarding procedures and supporting in ensuring the institution's compliance with AML regulations and FIN-FSA guidelines on customer due diligence. This role requires a deep understanding of regulatory standards, together with knowledge around market best practices for CDD in a fintech and effective communication with key stakeholders across the DoorDash group of companies. The role will report to the Head of Financial Crime Prevention.

What you'll be doing

• Managing activities related to customer due diligence for business and personal customers, including: onboarding, ongoing and enhanced due diligence, customer risk scoring, and management of vendors, who are providing necessary technical capabilities for CDD.
• Serve as the subject matter expert for KYC and KYB, leading relevant policy implementations and control designs, monitoring industry best practices developments across EU/EEA and supporting relevant tooling enhancement developments and  implementations.
• Providing functional guidance to relevant operational teams, including training, clear instructions, and oversight; fostering a strong compliance culture and driving continuous improvements through daily support and awareness programs.
• Maintaining full oversight of the customer risk landscape and CDD lifecycles, ensuring all customers are onboarded in a compliant manner and stay compliant throughout their lifecycle. 
• Supporting in the preparations of regular reports to Senior Management on the status of CDD activities, their risks, compliance, and performance metrics.
• Acting as the primary escalation point and bridge between WLS and its customer onboarding operational teams, fostering strong internal cooperation and managing operational teams responses during incidents.

Our humble expectations

• Bachelor’s or Master’s degree in Business, Law, Finance or a related field.
• 6+ years in Financial Crime Prevention within financial services, ideally in a Payment or E-Money Institution or marketplace/payment platform, with proven expertise in framework design, control ownership and regulatory engagement.
• Strong understanding of AML/CFT regulations, EU/EEA regulatory frameworks (e.g., Payment Services Directive 2 and the E-Money Directive) and best practices for customer due diligence.
• Experience developing technical capabilities and procedures for customer onboarding, overall customer due diligence and enhanced due diligence. 
• Strong analytical, organizational and communication skills. Ability to work independently and collaboratively in a fast-paced environment while keeping the relevant stakeholders aligned.
• Experience working with operations, product, or engineering teams to launch new products or enter new markets is highly advantageous.

Next Steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! 

Please note that we do not accept applications sent by mail. You should submit your application through our careers website!

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting. 

The salary below is the monthly salary range for this position. 

To learn more about our benefits, please do not hesitate to bring this up with our Talent Acquisition Partner!

Poland Pay Range:

 19274 PLN - 24092 PLN 

We are seeking an experienced Manager to join our Finance & Strategy (F&S) team and support the Global Courier function.

The Logistics (Courier) function is responsible for our operations globally as well as trust & safety. The function ensures we have the right courier supply balance, growing efficiency across our courier operations, and helps courier partners deliver more with fair compensation. The function also drives the development and execution of comprehensive strategies, policies and initiatives as we’re pushing to have the best real-time customer support in the world.

The Courier Finance & Strategy team plays a key role in the success of Wolt, strategically and financially. The team owns the P&L and ensures the right capital allocation within given constraints to hit the operational targets. You will support the function leadership in establishing a vision forward, setting ambitious targets and supporting the organization in reaching them. Your work will cover performance tracking, capital allocation proposals, developing advanced financial models, analyzing data and providing valuable business insights for decision making. As part of the Team, you will be a financial and strategic partner for the Courier functions leadership globally.

The team is part of the global Finance & Strategy team, closely partnering up with our Global Head of Operations. In your work, you will also collaborate closely with accounting, analytics, product and local market teams. Our finance and analytics teams provide the treasure trove of high quality data for you to base your work on, and you will jointly develop our reporting and data structures with them to enable us to do even more. There are exciting opportunities in product development, and you will participate in that work, helping us prioritize our efforts as we unlock even more possibilities for us and our partners to succeed through technology. Ultimately, our regions and local markets are executing the plans and you will work closely with them to make our visions become reality.

What you’ll be doing

• Support and drive the process of providing financial and strategic targets in close collaboration with the Courier leadership
• Identify and analyze trends, variances, and key performance indicators to provide insights and recommendations on strategic capital allocation to management
• Develop advanced financial models to support business planning and decision-making
• Help prepare and analyze financial reports, including weekly, monthly and quarterly management reports, forecasts and budgets for Courier function
• Collaborate with cross-functional teams, including sales, marketing, and operations to understand business drivers and influence decision making
• Participate in developing and maintaining financial reporting and analysis tools to enhance the accuracy and efficiency of financial analysis
• Ad-hoc financial analysis and reporting requests as needed
• Participate in the continued development of accurate and effective financial reporting for Courier, ensuring accuracy and completeness of financial data and compliance with accounting standards and policies

Our humble expectations

• Bachelor's degree in Finance, Accounting, Economics, or a related field
• Relevant experience in a highly analytical role like Investment Banking, Consulting, FP&A in Tech company or similar
• Ability to work independently and as part of a team in a fast-paced, dynamic environment
• Very strong analytical skills and proficiency in financial modeling and analysis tools (e.g. Google Sheets, Excel, Looker). Experience and ability to work with large amounts of data.
• Knowledge of accounting principles and financial reporting standards
• Good communication skills, with the ability to present complex financial information in a clear and concise manner

Next steps

If you are excited about working in a high-growth environment, taking ownership of things you care about, and being part of an ambitious group of professionals, then click below to apply and get the conversation going!

Who we are

The role 

Collaborating closely with our dynamic team of product designers and engineers, you will play a pivotal role in shaping the foundation of frontend at Helsing. Embracing a hands-on approach, you'll not only lead by example, but also spearhead the development and expansion of a tight-knit team that works across a wide-range of internal teams and products. Your primary emphasis will be on enhancing usability, creating re-usable foundations for multiple front-ends and optimising the end-user experience across the entire company.

The day-to-day

• Review code contributions, proposals, and RFCs from colleagues. At Helsing we strongly believe that unblocking others takes precedence over spending more time on your own work.

• Own the user interface end-to-end, from early wireframes and prototypes through to performant, production-ready code. You'll work closely with product and UX colleagues to shape how users interact with our tools. We have relatively few frontend engineers at Helsing; this means that we operate at a high level of autonomy and there are plenty of opportunities for impactful work.

• Propose and implement new features, capabilities, tooling, visualizations, or even full products across our stack. We encourage our engineers to look beyond their immediate team for missed opportunities, and to speak up when they identify one.

• Establish and evolve our React component library, ensuring consistency, reusability, and alignment with our visual design standards across multiple front-ends.

• Collaborate with others beyond your team and share knowledge with the wider frontend community at Helsing. Contribute to establishing our frontend engineering standards. Build or adopt tools that help enforce these standards, or make our frontend engineers more efficient in a different way.

• Become a mentor, find a mentee, and help support and develop our interviewing pipeline. The people make or break the company, and we want as many engineers as possible to be part of fostering and growing the organisation.

• Share your experience and technical know-how with other Helsingers. We host tech talks, get together for smaller "let's learn together" groups, run topical office hours or reading groups (e.g., on React or TypeScript), etc. to help each other get better with time.

• Connect with, understand, and make changes to backend systems as needed. Our backends are primarily written in Rust, and you'll need to be comfortable navigating unfamiliar codebases to unblock yourself and improve integrations. Rust experience is not a prerequisite to this role, though - you can learn that over time as needed.

• Present your work at our weekly demo sessions. We want engineers to come together around what they are working on and to feel like they are not endlessly squirrelling away at something that doesn't matter. To that end, we host (and actively work towards) demo sessions that allow early feedback, celebration of progress, and a better shared understanding of everything that goes on at Helsing.

You should apply if you

• Can write legible, maintainable, and performant frontend code - ideally using TypeScript and React.

• Are experienced with APIs and server-client communication like REST and GraphQL.

• Have experience with running a live production software.

• Are passionate about staying on top of current development best practices, libraries and frameworks.

• Are comfortable working with unfamiliar backends, ideally with some exposure to languages like Rust.

• Communicate well in English, both verbally and in writing.

• Enjoy collaborating with others, including reviewing code and pair programming.

• Are comfortable working asynchronously (writing PRs and RFCs, having discussions by email).

• Strive to improve yourself, your peers, and the culture you work in over time.

• Feel like ethical considerations are an inherent part of engineering.

Note: We operate at an intersection where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points.

Join Helsing and work with world-leading experts in their fields 

• Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns

• The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world

• Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward

• In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts

• We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about

Nice to have

• Significant recent experience with React.

• Familiarity with backend interface tools like REST, GraphQL, gRPC/Protocol Buffers.

• Established understanding of modern JS bundlers, such as Vite, and experience maintaining frontend infrastructure.

• Experience with styling utility-class libraries such as TailwindCSS and building reusable React component libraries.

• Data visualization expertise (e.g., D3.js, custom charting, or complex dashboard design).

• Background in designing software for aerospace, defense, or AI end users.

What we offer

• A focus on outcomes, not time-tracking

• Competitive compensation and VSOP options

• Relocation support

• Social and education allowances

• Regular company events and all-hands to bring together employees as one team across Europe

• A hands-on onboarding program (affectionately labelled “Infraduction”), in which you will be building tooling and applications to be used across the company. This is your opportunity to learn our tech stack, explore the company, and learn how we get things done - all whilst working with other engineering teams from day one 

Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.

Who we are

The role

At Helsing we develop and deliver AI-based capabilities and the enabling infrastructure that allow semi-autonomous platforms to localise, navigate, and perceive the world in real time. We build software that is subject to significant and unorthodox technical constraints, must operate in a wide variety of constantly-changing environments, and has to support an ever-growing list of challenging use-cases. What we build ultimately ends up in the hands of real people in high-risk, high-stress situations, so must be both reliable and frictionless. Taken together, this brings a whole host of interesting engineering challenges across a wide variety of fields that you’ll help us solve. To give some examples:

• Distributed systems (e.g., intermittent connectivity and byzantine actors)

• Embedded computing (e.g., resource-constrained compute and reverse-engineering)

• Robotics (e.g., control systems and tasking)

• Networking (e.g., long-range low-bandwidth radios and cross-medium routing)

• Deployment infrastructure (e.g., air-gapped devices and heterogenous fleets)

• Security (e.g., data sharing in low-trust, no-TLS networks and actually-secret data handling)

• Machine learning (e.g., systems for model development, storage, and dissemination)

In several of these areas, we are working near the state-of-the-art; we actively read (and sometimes implement) research papers, and often need to push even further to make theory work in practice. In others, we are applying well-known techniques to real-world situations (with real-world limitations) that have never been used in before, which requires skill, diligence, and honing a deep understanding of the underlying technologies.

The day-to-day

• Review code contributions, proposals, and RFCs from colleagues. At Helsing we strongly believe that unblocking others takes precedence over spending more time on your own work.

• Propose and implement new features, capabilities, algorithms, infrastructure, or even full products across our stack. We encourage our engineers to look beyond their immediate team for missed opportunities, and to speak up when they identify one.

• Become a mentor, find a mentee, and help support and develop our interviewing pipeline. The people make or break the company, and we want as many engineers as possible to be part of fostering and growing the organisation.

• Share your experience and technical know-how with other Helsingers. We host tech talks, get together for smaller “let’s learn together” groups, run topical office hours (e.g., on Rust), etc. to help each other get better with time.

• Maintain our existing software stack, including working with internal and external customers to identify issues, improving operational reliability and performance, and fending off technical debt. The stack is a mix of Rust and Python, with Python mainly living in the ML-heavy sections.

• Further develop our tests and benchmarks, both at the micro and macro level. We operate in a domain where robustness is of the utmost importance, and an extensive and ever-improving test suite is key to achieving that. And without thorough benchmarks, we would be flying blind.

• Present your work at our weekly demo sessions. We want engineers to come together around what they are working on and to feel like they are not endlessly squirrelling away at something that doesn’t matter. To that end, we host (and actively work towards) demo sessions that allow early feedback, celebration of progress, and a better shared understanding of everything that goes on at Helsing.

You should apply if you

• Can write legible, maintainable, and performant code.

• Communicate well in English, both verbally and in writing.

• Enjoy collaborating with others, including reviewing code and pair programming.

• Are comfortable working asynchronously (writing PRs and RFCs, having discussions by email).

• Have backend development experience, ideally with a language like Rust, Java, Go, or C++.

• Are familiar with backend interface tools like REST, GraphQL, gRPC/Protocol Buffers, and Arrow.

• Strive to improve yourself, your peers, and the culture you work in over time.

• Feel like ethical considerations are an inherent part of engineering.

Note: We operate at an intersection where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points.

Nice to have

• Rust and Python specifically.

• Container-based and cloud-native application architectures (e.g., Docker, Azure, AWS).

• Metrics tooling (e.g., Prometheus, Grafana, ELK).

• SQL and streaming database systems.

• Routing protocols (e.g., IGP, BGP).

• Cryptographic protocols (e.g., Signal, WireGuard).

• Hardware interfaces (e.g., Arduino).

• Robotics (e.g., control systems).

• Production ML systems.

Join Helsing and work with world-leading experts in their fields 

• Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns. 

• The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world. 

• Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward. 

• In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts.  

• We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about. 

What we offer

• A focus on outcomes, not time-tracking

• Competitive compensation and VSOP options

• Relocation support

• Social and education allowances

• Regular company events and all-hands to bring together employees as one team across Europe

• A hands-on onboarding program (affectionately labelled “Infraduction”), in which you will be building tooling and applications to be used across the company. This is your opportunity to learn our tech stack, explore the company, and learn how we get things done - all whilst working with other engineering teams from day one 

Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.

Who we are

The role

Software only matters when it is actively being used and making a difference. As a Deployed AI Engineer, you will be at the heart of this - taking state-of-the-art software and integrating it into complex systems. You will be defining and executing against the end-to-end outcome and all steps on the way to delivering novel capabilities in some of the most challenging environments around.

For example: you collaborate directly with customer avionics engineers to understand the data structures and APIs used in aircraft mission control systems. Instead of being scared, you embrace the complexity of unfamiliar databases, APIs, or network protocols; you dig into the specification and use your creativity and ingenuity to implement adapters for integrating them with Helsing’s cloud infrastructure. By working closely with our partners and customers (both metaphorically and quite literally), you continuously evolve, improve, and operate Helsing software. You own the outcome end-to-end.

The day-to-day

In close collaboration with our product teams, you will discover and formalise customer requirements, identify bugs, and ship the latest features directly to our users. Technology demonstrations are our chance to shine - you will coordinate between customers, partners, and Helsing engineers to showcase Helsing’s software and AI capabilities in simulations or with real systems.

You should apply if you

• Have a degree in computer science, software engineering, electrical engineering, or other relevant fields.

• Have a broad understanding and creative use of computer systems; this is the Swiss army knife in Helsing’s toolbox of world-class talent.

• Prefer asking questions over stipulating answers.

• Love figuring things out, digging deeper and deeper into unfamiliar systems until it finally clicks, and you understand how they work.

• Are not afraid of legacy systems and would rather make them work than give up and try to rewrite it all.

• Are comfortable with scripting languages such as Bash or Python and have experience with software engineering in C++, Java, Rust, or similar.

• Can navigate and configure Linux systems and have an understanding of network stacks and database systems.

• If applying for Germany- it is a requirement that you are able to speak business level or fluent German

Note: We operate at an intersection where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points.

Nice to have

• Experience with Rust and Python.

• Experience with container-based, cloud-native and edge application architectures.

• Experience with maintaining and operating production systems using Prometheus, Grafana, ELK, or similar.

• Experience with SQL, NoSQL, and streaming database systems.

• Experience with production ML systems.

• Bonus points: you have professional experience working in a defence context.

Join Helsing and work with world-leading experts in their fields 

• Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns. 

• The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world. 

• Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward. 

• In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts.  

• We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about. 

What we offer

• A focus on outcomes, not time-tracking

• Competitive compensation and VSOP options

• Relocation support

• Social and education allowances

• Regular company events and all-hands to bring together employees as one team across Europe

• A hands-on onboarding program (affectionately labelled “Infraduction”), in which you will be building tooling and applications to be used across the company. This is your opportunity to learn our tech stack, explore the company, and learn how we get things done - all whilst working with other engineering teams from day one 

Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Inbank is a financial technology company with an EU banking license that connects merchants, consumers, and financial institutions on its next-generation embedded finance platform. Our financing solutions are seamlessly embedded into the shopping journeys of 6,000+ retailers, helping merchants grow their businesses while enabling customers to enjoy a frictionless shopping experience. Today, 440+ people work at Inbank across Estonia, Latvia, Lithuania, Poland, and the Czech Republic, building innovative financial solutions for the future of commerce.

At Inbank, our people are our greatest asset - and the technology they rely on every day must be seamless, scalable, and secure by design.

As we continue our ambitious growth and commitment to operational excellence, we are evolving our internal IT function. We are looking for a Workplace Services Lead to take ownership of our internal IT operations and lead a team of 8. In this role, you will drive a shift toward a proactive, service-driven model focused on identity ownership, user experience, and operational resilience.

This is a high-impact opportunity to shape how our teams work across the organization. You will collaborate closely with our Security, Infrastructure, Product & Engineering, and HR teams to ensure robust operational security, compliance, and lifecycle management across workplace devices, SaaS platforms, and user identities.

What you’ll be doing?

• Lead and grow the team: Manage, mentor, and develop a team of 8 while setting clear priorities and driving high service standards. Own the internal IT budget and ensure smart, value-driven investments.
• Own and evolve IAM: Lead and scale our identity and access management setup, covering SSO, SAML, SCIM, OAuth, LDAP, and APIs. Implement strong access controls, including PAM, least-privilege principles, and regular access reviews.
• Strengthen security and compliance: Work closely with Security and Infrastructure teams to implement strong controls, including DLP, and ensure compliance with regulatory and audit requirements.
• Manage incidents and reduce risk: Lead structured incident management, focusing on root cause analysis, recovery, and continuous improvement.
• Stay hands-on with technical operations: Support complex issues by analyzing logs and data, making backend fixes, and assisting with releases. Act as a bridge between IT, Product, and Engineering.
• Drive automation and scalability: Identify and implement automation opportunities - from scripting to AI-driven workflows - to improve efficiency and future-proof internal IT.
• Oversee workplace technology across locations: Manage devices, office networks, and workplace tech across multiple countries, ensuring everything is secure, compliant, and runs smoothly.
• Optimize SaaS and vendors: Take ownership of our SaaS ecosystem - reduce waste, manage renewals, and ensure vendors meet performance expectations.
• Create a seamless employee experience: Partner with HR to ensure employees are fully equipped from day one - devices ready, access in place. Own the full identity lifecycle (joiner, mover, leaver).

Ideally, you would have:

• IT leadership experience: 5+ years in Internal IT, Workplace Engineering, or Service Management, including team leadership & budget ownership.
• IAM expertise: Strong hands-on experience with identity providers, SSO, SAML, SCIM, OAuth, LDAP, provisioning, and access controls.
• Security mindset: Knowledge of endpoint security, MDM, DLP, and relevant compliance standards.
• AI & Automation awareness: Familiarity with AI tools and workflow automation in a corporate environment.
• SaaS know-how: Experience managing platforms like Google Workspace, Atlassian, and Slack.
• Commercial thinking: Experience with vendor management, license optimization, and IT procurement.
• Problem-solving skills: Structured, scalable approach to incidents, risk, and operational challenges.
• Strong collaboration skills: Clear communicator, comfortable working across teams; regulated industry experience is a plus.

Why you’ll enjoy working here?

• The chance to shape and modernize the internal tech environment of a growing fintech, with real ownership and impact.
• A competitive salary tailored to your experience, along with a comprehensive benefits package.
• Wellbeing support through sports compensation or additional health insurance to help you stay active and healthy.
• Extra vacation days after your third year, giving you more time to rest and recharge.
• A 6-week paid sabbatical after four years, recognising strong performance and long-term contribution.
• A dynamic and inspiring work environment where you’re encouraged to grow and take ownership of your work.
• Flexibility through a hybrid and autonomous way of working, built on trust and accountability.
• The opportunity to collaborate with talented international colleagues across multiple markets.
• Regular team events and additional perks that make work more enjoyable and help celebrate successes together.

Sounds like a fit?

Apply, and our recruitment team will be in touch. If you’re unsure but curious, apply anyway, we’d be happy to explore the fit with you.

Inbank is a financial technology company with an EU banking license that connects merchants, consumers, and financial institutions on its next-generation embedded finance platform. Our financing solutions are embedded seamlessly into the shopping journey of 6,000+ retailers. With a focus on innovation and growth, we are looking for talented people to join our team of 450+ working across our offices in Estonia, Latvia, Lithuania, Poland, and the Czech Republic.

Due to our ambitious AI integration goals, we are looking for an AI Platform Engineer to join our Product & Technology unit in Tallinn. 

At Inbank, AI is already embedded in our products and workflows—you won’t be starting from scratch. Instead, you will build on an existing foundation and scale its impact across the organization.

This is a hands-on role with strong strategic impact, working closely with the CPTO & Head of Tech Platform to shape and drive our AI platform strategy. You’ll play a key role in guiding decisions across architecture, tooling, and cloud infrastructure, helping turn vision into execution. In doing so, you will connect AI strategy to tangible business value - ensuring strong ROI while upholding banking-grade security, data protection (DLP), and regulatory compliance.

What you will be doing?

• Take ownership of how AI evolves at Inbank—shaping the strategy and turning ideas into production-ready solutions.
• Work closely with the CPTO & Head of Tech Platform to build and evolve Inbank’s AI ecosystem, making key decisions on LLM architecture (internal vs. external), agentic tooling, and cloud infrastructure.
• Evaluate the current landscape of tools and applications to identify what delivers value, where improvements are needed, and where AI and automation can have the greatest impact.
• Design, prototype, and implement AI solutions (PoCs), writing code and configuring services to validate ideas quickly and scale successful ones into production.
• Own AI as an internal product—managing vendor costs, optimizing model usage, and ensuring every initiative delivers measurable business value and ROI.
• Build a secure and scalable AI foundation for a regulated environment, ensuring GDPR compliance, enforcing data loss prevention (DLP), and maintaining strong auditability.
• Enable engineers across the organization by providing the right toolkits, frameworks, MCP servers, and best practices for safe and effective AI adoption.
• Establish clear guidelines and governance for AI usage, working closely with Risk, Oversight, and senior leadership to ensure compliance and alignment with company priorities.
• Contribute to the long-term vision of embedding AI across Inbank, making it a secure, scalable, and impactful part of everyday work.

Ideally, you would have:

• A strong background in machine learning, data engineering, or similar, with a solid understanding of how models and data systems work in practice.
• The ability to move seamlessly between big-picture thinking and hands-on execution.
• Experience working with modern AI ecosystems, including LLMs and cloud-based platforms.
• A sharp eye for data quality and an understanding of how it impacts the success of AI solutions.
• A practical mindset for turning technical capabilities into real business impact and measurable ROI.
• Experience working in environments where security, privacy, and regulatory requirements matter (fintech is a plus, not a must).
• Confidence engaging with senior stakeholders, challenging ideas, and influencing decisions.
• The ability to communicate complex topics in a clear, structured, and convincing way.
• A proactive, ownership-driven approach and comfort operating in a fast-moving, sometimes ambiguous environment.

Why you’ll enjoy working here?

• You'll be taking ownership within an already active AI ecosystem, working alongside top leadership to elevate it further.
• Competitive salary aligned with your experience and expertise.
• Wellbeing support, including sports compensation or additional health insurance.
• Extra vacation days starting from your third year with us.
• 6-week paid sabbatical after four years at Inbank for employees with strong performance.
• A challenging and inspiring environment where you have the autonomy to shape the AI backbone of a leading fintech.
• Dedicated learning and development budget to support your professional growth.
• Fun and connection through company-wide and team events.

Sounds like a fit? Apply and our recruitment team will be in touch. If you’re unsure but curious, apply anyway — we’re happy to explore together.

Who we are

The role

The day-to-day

• Define and own the end-to-end electronic architecture for marine robotic subsystems, ensuring consistency across hardware, software, AI, and navigation and control interfaces

• Lead the selection of components, define specifications, and establish electronic design standards that balance performance, cost, and manufacturability

• Collaborate with AI and software engineers to design hardware interfaces that support on-board inference, sensor fusion, and autonomous decision-making

• Work with navigation and control engineers to ensure electronic subsystems meet the requirements for guidance, communication, and real-time control

• Design schematics and PCB layouts in coordination with mechatronics engineers, ensuring proper form, fit, and function through analytical and simulation tools

• Mentor and guide engineers within the electronics discipline, raising the quality bar for design reviews, documentation, and technical decision-making

• Drive validation and verification campaigns — defining test strategies, performing hardware bring-up, and leading electrical troubleshooting to mature designs toward production readiness

• Produce and maintain comprehensive design documentation in line with Helsing's quality standards, including 2D/3D deliverables and manufacturing packages

You should apply if you

• Hold a Master's degree in Electrical Engineering, Electronics Engineering, or a closely related discipline

• Have designed, built, and validated complex electronic systems from concept through to production (schematic capture, PCB layout, and hardware integration)

• Have led or mentored other engineers on electronics design decisions, design reviews, or technical direction

• Have deep knowledge of electronic component integration, including experience using ECAD/MCAD interfaces to realise tightly packaged assemblies

• Have collaborated directly with software, AI, or control systems engineers to deliver integrated hardware–software solutions

• Communicate complex technical concepts clearly in English, both written and verbal, and can represent your discipline in cross-functional discussions

Note: We operate in an industry where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points.

Nice to Have

• Have designed electronics for maritime embedded systems, autonomous platforms, or similarly constrained operational environments

• Have practical experience with EMC design, testing, and certification

• Have worked with battery management systems or robotic power distribution architectures

• Have experience designing hardware interfaces for AI inference modules, sensor arrays, or autonomous navigation systems

• Have contributed to design-for-manufacture processes, including collaboration with contract electronics manufacturers

Join Helsing and work with world-leading experts in their fields 

• Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns

• The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world

• Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward

• In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts

• We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about

What we offer

• A focus on outcomes, not time-tracking

• Competitive compensation and stock options

• Relocation support

• Social and education allowances

• Regular company events and all-hands to bring together employees as one team across Europe

• A hands-on onboarding program (affectionately labelled “Infraduction”), in which you will be building tooling and applications to be used across the company. This is your opportunity to learn our tech stack, explore the company, and learn how we get things done - all whilst working with other engineering teams from day one 

Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.

What is this role about?

As Head of Customer Operations, you will own Bondora's Customer Operations ecosystem across all active European markets (EE, FI, NL, ES, LV, LT, DK). This is a senior leadership role that shapes how customer support, AML operations, quality assurance, and support automation work at scale — evolving the function from a reactive support team into a highly automated, insight-driven, and compliance-ready operating model.

Operating within a hub-and-spoke structure, you will define and govern the central operating model while enabling lightweight local market execution. You will be the functional leader and craft owner for Customer Support Managers across all markets, working in a matrix alongside Country Managers, and maintaining full accountability for QA governance and AML operational performance.

Your main responsibilities will be:

• Own Customer Support performance and operating standards across all markets, ensuring consistency, efficiency, and scalability.
• Drive automation and self-service as the primary levers for growth without linear headcount increase.
• Own AML operational execution — workflow effectiveness, case handling, SLA adherence, backlog management, and audit readiness.
• Lead the Quality Assurance framework — evaluation standards, coaching loops, quality trends, and compliance alignment.
• Build structured feedback loops into Product, Loan Servicing, Credit, Risk, and Collections & Recovery Operations.
• Own the cost-to-serve model and drive sustainable efficiency gains across the function.
• Act as the operational bridge between Customer, Country Leadership, Product Engineering, and Risk teams.

What would ensure success in this role?

• Proven experience managing multi-market customer operations teams, ideally in a hub-and-spoke or centralised model.
• Strong process engineering and operational scaling mindset with a track record of reducing cost-to-serve in digital environments.
• Hands-on experience with CRM and ticketing platforms, workflow automation, self-service design, and AI-supported operations.
• Strong data literacy — comfortable using performance metrics, automation rates, and operational KPIs to drive decisions.
• Familiarity with AML/KYC operational requirements in regulated financial services environments.
• Ability to balance customer experience, operational efficiency, and compliance constraints simultaneously.
• Strong cross-functional stakeholder management — able to drive central standards across markets while influencing Product and Tech.
• Clear communication, structured thinking, and a strong ownership mindset with a bias for simplification and execution.
• Bonus: experience in digital financial services or fintech, and familiarity with matrix operating models.

What can you expect at Bondora? 

• Contribute to Bondora’s ambitious goal of reaching 1BN in revenue. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
• Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (5 weeks of vacation, private healthcare compensation, hobby grant, mental healthcare support, share options and much more!)
• We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career.

The next steps

If you have the guts, ideas, and a team vision, apply now! 

Our hiring process: 

• Meet our Recruiter: Your first conversation to share your background and explore the role.
• Hiring Manager interview: Meet our Chief of Loan Services for a deeper discussion on your experience and approach to multi-market operations.
• Case study: Showcase your operational thinking and problem-solving with our team.
• Assessments: Complete our personality and logic assessments to highlight your strengths.
• Final interview with our  CEO to discuss vision, leadership approach, and fit.
• The celebration begins: If the stars align, receive an offer to join the Bondora team!

Inbank is a financial technology company with an EU banking license that connects merchants, consumers, and financial institutions on its next-generation embedded finance platform. Our financing solutions are embedded seamlessly into the shopping journey of 6,000+ retailers. This helps our merchant partners grow their businesses, while end customers benefit from a frictionless shopping experience wherever they are. With a focus on innovation and growth, we are looking for talented people to join our team of 440+ working across our offices in Estonia, Latvia, Lithuania, Poland, and the Czech Republic.

Due to our growth ambitions, we are looking for a talented Credit Risk Underwriting Modeller to join our Riga office. In this hands-on role, you will help improve how we assess credit risk and ensure the profitability of our products by developing and refining statistical models used in credit decisioning.

You will work closely with credit risk specialists and technology teams, combining data, business understanding, and modeling techniques to build effective underwriting solutions. In this role, your work will have a direct impact on business performance. By improving credit decision models, you will contribute to better risk management and stronger profitability—playing a key role in shaping data-driven decisions across the organization.

What will you be doing?

• Develop, improve, and maintain statistical models used in credit underwriting.
• Own the end-to-end modeling process: from data collection and preparation to model development, validation, and monitoring.
• Analyze and combine internal and external data sources to enhance model performance.
• Continuously monitor models and optimize them for accuracy, risk management, and profitability.
• Collaborate with the technology team to improve automated credit decision systems (decision engine, data integrations, workflows).
• Work closely with credit risk underwriters and product managers to translate business needs into effective modeling solutions.
• Prepare analytical reports and ensure clear model documentation and transparency.
• Stay up to date with industry trends and best practices in credit risk modeling.

 Ideally, you would have:

• 3+ years of proven experience in a similar role (statistical, predictive, or data modeling); experience in fintech or banking is a plus.
• Solid understanding of statistical methods and machine learning techniques, with the ability to apply them in practice.
• Strong analytical mindset and confidence working with complex, real-world datasets.
• Strong SQL skills, with hands-on experience in data extraction and manipulation.
• Proficiency in Python, R, or similar tools.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Clear communication skills in English, both written and spoken.

What you’ll get in return?

• The offered salary is within the range of €4,000–€5,000 gross per month, along with a comprehensive benefits package.
• Wellbeing support through sports compensation or additional health insurance to help you stay active and healthy.
• A 6-week paid sabbatical after four years, recognising strong performance and long-term contribution.
• A dynamic and inspiring work environment where you’re encouraged to grow and take ownership of your work.
• Flexibility through a hybrid and autonomous way of working, built on trust and accountability.
• The opportunity to collaborate with talented international colleagues across multiple markets.
• Regular team events and additional perks that make work more enjoyable and help celebrate successes together.

Sounds like a fit?

Apply, and our recruitment team will be in touch. If you’re unsure but curious, apply anyway - we’re happy to explore together.

Inbank is a financial technology company with an EU banking license that connects merchants, consumers, and financial institutions on its next-generation embedded finance platform. Our financing solutions are embedded seamlessly into the shopping journey of 6,000+ retailers. This helps our merchant partners grow their businesses, while end customers benefit from a frictionless shopping experience wherever they are. With a focus on innovation and growth, we are looking for talented people to join our team of 440+ working across our offices in Estonia, Latvia, Lithuania, Poland, and the Czech Republic.

Due to our growth ambitions, we are looking for a talented Credit Risk Underwriting Modeller to join our Tallin office. In this hands-on role, you will help improve how we assess credit risk and ensure the profitability of our products by developing and refining statistical models used in credit decisioning.

You will work closely with credit risk specialists and technology teams, combining data, business understanding, and modeling techniques to build effective underwriting solutions. In this role, your work will have a direct impact on business performance. By improving credit decision models, you will contribute to better risk management and stronger profitability—playing a key role in shaping data-driven decisions across the organization.

What will you be doing?

• Develop, improve, and maintain statistical models used in credit underwriting.
• Own the end-to-end modeling process: from data collection and preparation to model development, validation, and monitoring.
• Analyze and combine internal and external data sources to enhance model performance.
• Continuously monitor models and optimize them for accuracy, risk management, and profitability.
• Collaborate with the technology team to improve automated credit decision systems (decision engine, data integrations, workflows).
• Work closely with credit risk underwriters and product managers to translate business needs into effective modeling solutions.
• Prepare analytical reports and ensure clear model documentation and transparency.
• Stay up to date with industry trends and best practices in credit risk modeling.

 Ideally, you would have:

• 3+ years of proven experience in a similar role (statistical, predictive, or data modeling); experience in fintech or banking is a plus.
• Solid understanding of statistical methods and machine learning techniques, with the ability to apply them in practice.
• Strong analytical mindset and confidence working with complex, real-world datasets.
• Strong SQL skills, with hands-on experience in data extraction and manipulation.
• Proficiency in Python, R, or similar tools.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Clear communication skills in English, both written and spoken.

What you’ll get in return?

• A competitive salary tailored to your experience, along with a comprehensive benefits package.
• Wellbeing support through sports compensation or additional health insurance to help you stay active and healthy.
• A 6-week paid sabbatical after four years, recognising strong performance and long-term contribution.
• A dynamic and inspiring work environment where you’re encouraged to grow and take ownership of your work.
• Flexibility through a hybrid and autonomous way of working, built on trust and accountability.
• The opportunity to collaborate with talented international colleagues across multiple markets.
• Regular team events and additional perks that make work more enjoyable and help celebrate successes together.

Sounds like a fit?

Apply, and our recruitment team will be in touch. If you’re unsure but curious, apply anyway - we’re happy to explore together.

Inbank is a financial technology company with an EU banking license that connects merchants, consumers, and financial institutions on its next-generation embedded finance platform. Our financing solutions are embedded seamlessly into the shopping journey of 6,000+ retailers. This helps our merchant partners grow their businesses, while end customers benefit from a frictionless shopping experience wherever they are. With a focus on innovation and growth, we are looking for talented people to join our team of 440+ working across our offices in Estonia, Latvia, Lithuania, Poland, and the Czech Republic.

Due to our growth ambitions, we are looking for a talented Credit Risk Underwriting Modeller to join our Gdańsk office. In this hands-on role, you will help improve how we assess credit risk and ensure the profitability of our products by developing and refining statistical models used in credit decisioning.

You will work closely with credit risk specialists and technology teams, combining data, business understanding, and modeling techniques to build effective underwriting solutions. In this role, your work will have a direct impact on business performance. By improving credit decision models, you will contribute to better risk management and stronger profitability—playing a key role in shaping data-driven decisions across the organization.

What will you be doing?

• Develop, improve, and maintain statistical models used in credit underwriting
• Own the end-to-end modeling process: from data collection and preparation to model development, validation, and monitoring
• Analyze and combine internal and external data sources to enhance model performance
• Continuously monitor models and optimize them for accuracy, risk management, and profitability
• Collaborate with the technology team to improve automated credit decision systems (decision engine, data integrations, workflows)
• Work closely with credit risk underwriters and product managers to translate business needs into effective modeling solutions
• Prepare analytical reports and ensure clear model documentation and transparency
• Stay up to date with industry trends and best practices in credit risk modeling

 Ideally, you would have:

• 3+ years of proven experience in a similar role (statistical, predictive, or data modeling); experience in fintech or banking is a plus
• Solid understanding of statistical methods and machine learning techniques, with the ability to apply them in practice
• Strong analytical mindset and confidence working with complex, real-world datasets
• Strong SQL skills, with hands-on experience in data extraction and manipulation
• Proficiency in Python, R, or similar tools
• Ability to work independently while collaborating effectively with cross-functional teams
• Clear communication skills in English, both written and spoken

What you’ll get in return?

• A competitive salary tailored to your experience, along with a comprehensive benefits package.
• Wellbeing support through sports compensation or additional health insurance to help you stay active and healthy.
• A 6-week paid sabbatical after four years, recognising strong performance and long-term contribution.
• A dynamic and inspiring work environment where you’re encouraged to grow and take ownership of your work.
• Flexibility through a hybrid and autonomous way of working, built on trust and accountability.
• The opportunity to collaborate with talented international colleagues across multiple markets.
• Regular team events and additional perks that make work more enjoyable and help celebrate successes together.

Sounds like a fit?

Apply, and our recruitment team will be in touch. If you’re unsure but curious, apply anyway - we’re happy to explore together.

What is this role about?

As a Corporate Lawyer, you will take ownership of Bondora’s Estonian corporate legal matters, ensuring that governance, statutory compliance, and corporate housekeeping are executed accurately and on time. This role sits at the core of the company’s legal and regulatory framework, supporting both day-to-day operations and strategic governance needs.

You will work closely with the Legal team and cross-functional stakeholders, managing corporate processes end-to-end and helping build a scalable governance framework suited for a regulated and fast-growing fintech environment.

This role is in Estonia, and Estonian language proficiency is must have.  

Your main responsibilities will be:

• Lead and manage Bondora’s Estonian corporate law matters, ensuring legal housekeeping, governance actions, and statutory documentation are accurate, timely, and compliant.
• Prepare, coordinate, and maintain documentation for corporate events, including shareholders’ resolutions and meetings, management and supervisory board changes, board minutes, powers of attorney, and related approvals.
• Manage and execute filings with the Estonian Commercial Register / Trade Registry and support other local regulatory filings required for a licensed financial services business.
• Administer internal legal approval processes, ensuring proper review workflows, sign-offs, version control, and documentation of decisions.
• Support the Legal team and business stakeholders with regulatory filing processes and regulator-facing submissions.
• Advise on Estonian corporate governance requirements and contribute to building and maintaining scalable governance processes.
• Collaborate cross-functionally to ensure legal processes support business needs while maintaining compliance standards.

What would ensure success in this role?

• Master of Law degree and qualification to practice law in Estonia.
• Strong grounding in Estonian corporate law.
• Hands-on experience with the Estonian Commercial Register / Trade Registry and filing processes.
• Practical experience supporting shareholders’ meetings, board changes, and corporate documentation.
• Experience with statutory filings and internal corporate approval processes.
• Strong interest in corporate governance and ability to structure and improve governance frameworks.
• Excellent written and spoken Estonian and English.
• Ability to work independently in a fast-paced, evolving, and cross-functional environment.
• Strong drafting skills, attention to detail, and structured way of working.

What can you expect at Bondora? 

• Contribute to Bondora’s ambitious goal of reaching 1BN in revenue. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
• Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (5 weeks of vacation, private healthcare compensation, hobby grant, mental healthcare support, share options and much more!)
• We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career.

The next steps

If you have the guts, ideas, and a team vision, apply now! 

Our hiring process: 

• Meet Jana, our Head of Legal
• Assessments: Tackle a home task and complete our personality and logic assessments to showcase your strengths. 
• Collaborate with Jana once again to discuss submitted home assessment 
• Engage with our Chief Executive Officer and 1:1 with Team Members
• The celebration begins: If the stars align, receive an offer to join the Bondora team! 

Inbank is a financial technology company with an EU banking license that connects merchants, consumers, and financial institutions on its next-generation embedded finance platform. Our financing solutions are embedded seamlessly into the shopping journey of 6,000+ retailers. This helps our merchant partners grow their businesses, while end customers benefit from a frictionless shopping experience wherever they are. With a focus on innovation and growth, we are looking for talented people to join our team of 440+ working across our offices in Estonia, Latvia, Lithuania, Poland, and the Czech Republic.

As we continue to expand our business, we are looking for an enthusiastic Credit Risk Underwriter to join our Tallinn office. 

As a Credit Risk Underwriter, you’ll play a key role in shaping how we make retail credit decisions across our markets. Your work will directly influence product performance and profitability, combining analytical thinking with real business impact. This is a hands-on role where you’ll collaborate closely with different teams to continuously improve how we assess and manage credit risk.

What you’ll be doing? 

• Developing and improving credit decision-making processes, including statistical analyses and probability estimations, while shaping credit decision criteria.
• Building and maintaining analytical views, dashboards, and reports to support decision-making.
• Helping ensure product profitability through sound underwriting and pricing approaches.
• Monitoring credit risk performance across partners and customer segments, and spotting trends early.
• Working closely with our technology team to enhance our automated credit evaluation systems (decision engine, data integrations, etc).
• Contributing a credit risk perspective to cross-functional projects, while sharing insights and recommendations with country and product teams.
• Keeping up with developments in credit risk management and bringing new ideas into practice.

Ideally, you’d have: 

• Around 1–2 years of experience in a similar analytical role; experience in fintech or banking is a plus.
• A strong analytical mindset and a structured way of thinking through problems.
• Confidence working with Excel and familiarity with tools like SQL, R, Python, or similar.
• Some hands-on experience with building or working with statistical models.
• The ability to take initiative, work independently, and think critically.
• A collaborative mindset and a genuine interest in working with different teams.
• Strong communication skills in written and spoken English & Estonian.

If this role excites you, but you don’t meet every single requirement, we still encourage you to apply. We value diverse backgrounds and perspectives and believe that great people grow into great roles.

What you’ll get in return?

• A competitive salary tailored to your experience, along with a comprehensive benefits package.
• Wellbeing support through sports compensation or additional health insurance to help you stay active and healthy.
• Extra vacation days after your third year, giving you more time to rest and recharge.
• A 6-week paid sabbatical after four years, recognising strong performance and long-term contribution.
• A dynamic and inspiring work environment where you’re encouraged to grow and take ownership of your work.
• Flexibility through a hybrid and autonomous way of working, built on trust and accountability.
• The opportunity to collaborate with talented international colleagues across multiple markets.
• Regular team events and additional perks that make work more enjoyable and help celebrate successes together. 

Sounds like a fit?

Apply, and our recruitment team will be in touch. If you’re unsure but curious, apply anyway - we’re happy to explore together.

Inbank is a financial technology company with an EU banking license that connects merchants, consumers, and financial institutions on its next-generation embedded finance platform. Our financing solutions are embedded seamlessly into the shopping journey of 6,000+ retailers. This helps our merchant partners grow their businesses, while end customers benefit from a frictionless shopping experience wherever they are. With a focus on innovation and growth, we are looking for talented people to join our team of 440+ working across our offices in Estonia, Latvia, Lithuania, Poland, and the Czech Republic.

Due to our growth ambitions, we seek a talented Credit Risk Modeller to join our Tallinn office.

As a Credit Risk Modeler, you will play an important role in developing and enhancing credit risk models, with a strong focus on IFRS 9 Expected Credit Loss (ECL) methodologies, calculations, and framework development across all Inbank markets. You will directly contribute to portfolio performance, risk assessment, and the accuracy of financial reporting.

In this role, you’ll be one of the key contributors within our Credit Risk Control team - tackling complex challenges, sharing ideas, and working alongside talented professionals to keep our credit portfolio strong, balanced, and future-ready.

What will you be doing?

• Developing and maintaining IFRS 9 Expected Credit Loss (ECL) models, including staging, segmentation, and macroeconomic overlays.
• Supporting provisioning processes and financial reporting activities.
• Monitoring model performance and implementing enhancements to improve existing models.
• Contributing to the development and documentation of IFRS 9 methodologies, ensuring alignment with internal standards and regulatory requirements.
• Collaborating with risk, data, and engineering teams on ad hoc credit risk modelling projects.

 Ideally, you would have:

• 1-2 years of previous experience in credit risk modelling (experience in IFRS 9 Expected Credit Loss (ECL) frameworks is an advantage) or other statistical modelling related field. 
• Solid knowledge of statistical methods and practical experience with modelling techniques.
• Proficiency in SQL & Excel (experience with R or similar modelling tools is a plus).
• Familiarity with the regulatory framework in the credit risk domain is an advantage.
• Strong communication skills in English & Estonian, with the ability to translate complex concepts into clear, actionable insights

What you’ll get in return?

• A competitive salary tailored to your experience, along with a comprehensive benefits package.
• Wellbeing support through sports compensation or additional health insurance to help you stay active and healthy.
• Extra vacation days after your third year, giving you more time to rest and recharge.
• A 6-week paid sabbatical after four years, recognising strong performance and long-term contribution.
• A dynamic and inspiring work environment where you’re encouraged to grow and take ownership of your work.
• Flexibility through a hybrid and autonomous way of working, built on trust and accountability.
• The opportunity to collaborate with talented international colleagues across multiple markets.
• Regular team events and additional perks that make work more enjoyable and help celebrate successes together. 

Sounds like a fit?

Apply, and our recruitment team will be in touch. If you’re unsure but curious, apply anyway - we’re happy to explore together.

What is this role about?

As the Head of Collections and Recovery Operations, you will own and continuously optimise Bondora’s multi-market collections and recovery function, ensuring it scales efficiently with portfolio growth while remaining consistent, data-informed, and aligned with risk and financial outcomes.

You will lead the transformation of Collections & Recovery from a locally optimised, execution-heavy setup into a centrally governed, strategy-driven operating model within a hub-and-spoke structure. This role combines strategic ownership with operational execution, ensuring that treatment strategies, processes, and performance management are standardised and effective across all markets.

You will work at the intersection of Operations, Credit Risk, Loan Servicing, Finance, and Product, acting as a key driver of portfolio performance and recovery outcomes.

This role is in EU, and we do not offer relocation or remote outside of EU.  

Your main responsibilities will be:

• Design and standardise operational workflows for early, mid, and late-stage collections and recovery.
• Lead and develop Collections & Recovery Managers in a matrix structure, ensuring alignment between central strategy and local execution.
• Define and oversee external recovery strategies, including legal processes and third-party debt collection agencies.
• Own performance frameworks, including recovery rates, cure rates, roll rates, cost-to-collect, and time-to-collect.
• Drive continuous optimisation of collections efficiency, reducing manual work and improving scalability through processes and tooling.
• Ensure consistent reporting, performance transparency, and governance across all markets.

What would ensure success in this role?

• Strong experience in collections and recovery within consumer lending, fintech, or financial services.
• Proven track record of managing multi-market operations and scaling operational functions.
• Deep understanding of delinquency dynamics, recovery drivers, and treatment strategies across the lifecycle.
• Experience working in centralised or hub-and-spoke operating models.
• Strong analytical mindset with the ability to translate data into actionable strategies.
• Solid understanding of credit risk, portfolio performance, and financial impact of recovery outcomes.
• Experience managing external partners such as debt collection agencies and legal providers.
• Strong leadership and stakeholder management skills in a matrix organisation.
• Clear communication, structured thinking, and strong ownership mindset.

What can you expect at Bondora? 

• Contribute to Bondora’s ambitious goal of reaching 1BN in revenue. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
• Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (5 weeks of vacation, private healthcare compensation, hobby grant, mental healthcare support, share options and much more!)
• We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career.

The next steps

If you have the guts, ideas, and a team vision, apply now! 

Our hiring process: 

• Meet Iryna, our Recruiter: Your first interview with Iryna will give you the chance to share your experiences and aspirations. 
• Collaborate with Helena, our Chief of Loan Services and hiring manager for this role. 
• Assessments: Tackle a home task and complete our personality and logic assessments to showcase your strengths. 
• Engage with our CEO and Founder. 
• The celebration begins: If the stars align, receive an offer to join the Bondora team! 

What is this role about?

As Head of Product, Servicing, you will make sure that all Bondora operations are loved by customers, fully automated, and competitive. This complex role spans numerous disciplines: operations, customer experience, ML/LLM, psychology, and technology. 

You’ll build a product  strategy around customer support, debt collections, KYC/AML, and execute it with a cross-functional team. You’ll also be a member of the Product Leadership team, building one of the strongest product engineering teams on the planet (not an understatement ;)).

Your main responsibilities will be:

• Discover, communicate, and execute a product strategy for operations  that will have customers choosing Bondora over competitors 
• Lead a cross-functional team of engineers, data scientists, product managers, designers, and operational specialists. You’ll be both the source of inspiration and a coach who turns team members into product experts capable of making great decisions for the customers and the company.
• Take ownership and drive company-level strategic initiatives. As the operations expert, you’ll often help shape areas outside of your direct responsibility.
• Coach a team of passionate business-focused product managers. At Bondora, we make time for best practices because they lead to great results, rather than just discussing them.
• As part of Product Leadership, build a product & engineering organization to be proud of. As you’ll be joining early, there’s still a lot of room to be opinionated and make it in your own image.
• Combine deep customer understanding (experience, psychology, incentives) and technology (automations, government and partner integrations, machine learning, large language models) to deliver customer love and operational efficiency.  

What you’ll bring:

• You’ve worked on operational problems in a consumer business.
• You have 5+ years of experience in leadership roles.
• You have a strong grasp of business fundamentals: unit economics, P&L, business models, etc.
• You have a deep understanding of technology and the possibilities it offers for automation.
• As a bonus, you might have worked on consumer credit products, LLMs, AML, Fraud, or Privacy.

What can you expect at Bondora? 

• Contribute to Bondora’s ambitious goal of reaching €1B in revenue by the end of 2026. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
• Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (daily lunches in the office, monthly massage, five weeks of vacation, private healthcare compensation, €1,200 hobby grant, mental healthcare support, share options, and more!)
• We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career.

The next steps

If you have the guts, ideas, and a team vision, apply now! 

Our hiring process: 

• Meet Karl, our Recruiter: Your first interview with him will give you the chance to share your experiences and aspirations. 
• Engage with Mirko our, Chief Product and Technology Officer
• Put your skills to the test: Tackle a home task to present your skills. 
• Assessments: Complete our personality and logic assessments in Alva platform to showcase your strengths.
• Visit our office to meet product stakeholders on Team DNA interview, showcasing your expertise. 
• A final with our CEO, Pärtel
• The celebration begins: If the stars align, receive an offer to join the Bondora team! 

What is this role about?

As the Head of Product, Credit, you will lead the development of Bondora’s credit decision-making stack. This is a highly cross-functional role working across Credit, Data Science, Risk, Legal, and Engineering to build systems that turn raw data into smart, responsible, and scalable credit decisions. You will shape the roadmap, structure the tooling, and ensure we meet both regulatory and business goals as we scale into the existing and new markets.

Your main responsibilities will be: 

• Continuously talk to customers, validate problems, and turn insights into shipped outcomes
• Drive the vision, strategy, and roadmap for Bondora’s credit decisioning platform, ensuring scalable, compliant, and auditable decisions across markets.
• Design and scale core credit capabilities around data inputs, affordability logic, and credit files, ensuring they are robust, transparent, and ready for multi-country expansion
• Partner closely with Risk, Legal, Country teams, Data Science, and Engineering to evolve scoring logic, feature engineering, and PD modeling
• Enable risk managers with powerful configuration, testing, and monitoring tools (Taktile-powered)
• Own data quality and lifecycle for credit decisioning, ensuring integrity, traceability, and modeling readiness at scale.

What would ensure success in this role?

• Strong product thinking: ability to frame problems, run discovery, and turn insights into measurable shipped outcomes
• Experience building products powered by ML, data models, or AI systems - understanding how models are trained, evaluated, deployed, and monitored 
• Ability to collaborate effectively with both technical (Data Science, Engineering) and non-technical stakeholders (Risk, Legal, Country teams)

Bonus points if you have:

• Experience with credit decisioning or underwriting platforms (e.g., Taktile, Provenir, or similar)
• Exposure to regulated domains such as lending, fintech, or digital banking.

What can you expect at Bondora? 

• Contribute to Bondora’s ambitious goal of reaching €1B in revenue by the end of 2026. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
• Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (daily lunches in the office, monthly massage, five weeks of vacation, private healthcare compensation, €1,200 hobby grant, mental healthcare support, share options, and more!)
• We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career.

The next steps

If you have the guts, ideas, and a team vision, apply now! 

Our hiring process: 

• Meet Karl, our Recruiter: Your first interview with him will give you the chance to share your experiences and aspirations. 
• Engage with Alexandra, VP of Product
• Put your skills to the test: Tackle a home task to present your skills. 
• Assessments: Complete our personality and logic assessments in Alva platform to showcase your strengths.
• Visit our office to meet product stakeholders on Team DNA interview, showcasing your expertise. 
• A final with our CPO, Mirko. 
• The celebration begins: If the stars align, receive an offer to join the Bondora team! 

Inbank is a financial technology company with an EU banking license that connects merchants, consumers, and financial institutions on its next-generation embedded finance platform. Our financing solutions are embedded seamlessly into the shopping journey of 6,000+ retailers. This helps our merchant partners grow their businesses, while end customers benefit from a frictionless shopping experience wherever they are. With a focus on innovation and growth, we are looking for talented people to join our team of 440+ working across our offices in Estonia, Latvia, Lithuania, Poland, and the Czech Republic.

Due to our growth ambitions, we seek a driven Credit Risk Analyst to join our Tallinn office.

As a Credit Risk Analyst in our Risk Team, you will play a key role in assessing, monitoring, and improving the performance of our consumer lending portfolio across multiple markets. By turning data into insight, you’ll help shape smarter lending decisions - from evaluating creditworthiness to refining risk models - directly influencing how we manage risk, support sustainable growth, and maintain a strong, well-balanced credit portfolio. You’ll also analyse portfolio trends and calculate expected credit losses in line.

In this role, you’ll be one of the key contributors within our Credit Risk Control team - tackling complex challenges, sharing ideas, and working alongside talented professionals to keep our credit portfolio strong, balanced, and future-ready.

What will you be doing?

• Monitoring credit portfolio performance, identifying key risk drivers, and providing actionable insights across Inbank’s 5 operating markets.
• Analysing customer behavior, loan performance, and emerging risk trends.
• Preparing regular risk reports and dashboards for internal stakeholders to support decision-making.
• Collaborating with product, data, and collections teams to improve credit processes.
• Contributing to the development and optimisation of credit policies.

Ideally, you would have:

• 2–3 years of previous experience in Credit Risk, Data Analysis, or a similar analytical role.
• Strong analytical skills and the ability to interpret complex datasets.
• Intermediate proficiency in SQL and Excel; experience with Tableau (or a similar reporting tool) is a plus.
• Understanding of consumer lending products and credit risk principles.
• Strong attention to detail and a structured approach to problem-solving.
• Excellent communication skills in written and spoken English.

What you’ll get in return?

• A competitive salary tailored to your experience, along with a comprehensive benefits package.
• Wellbeing support through sports compensation or additional health insurance to help you stay active and healthy.
• Extra vacation days after your third year, giving you more time to rest and recharge.
• A 6-week paid sabbatical after four years, recognising strong performance and long-term contribution.
• A dynamic and inspiring work environment where you’re encouraged to grow and take ownership of your work.
• Flexibility through a hybrid and autonomous way of working, built on trust and accountability.
• The opportunity to collaborate with talented international colleagues across multiple markets.
• Regular team events and additional perks that make work more enjoyable and help celebrate successes together. 

Sounds like a fit?

Apply, and our recruitment team will be in touch. If you’re unsure but curious, apply anyway - we’re happy to explore together.

ABOUT THE ROLE
Here’s what you’ll be doing:

• Create and cultivate deep business relationships with the biggest producers, creators, venues and key stakeholders in the entertainment industry.
• Develop and deliver a growth strategy for the market, with an innovative and effective approach to scaling Fever's presence in the region
• Expertly manage commercial strategy with large partners ensuring value creation for both parties, and a sustainable strategic partnership between Fever and event organisers
• Evidence strong organizational skills to effectively balance and grow a large base of clients 
• Collaborate closely with cross functional stakeholders to successfully deliver on partner growth across Estonia and internationally
• Keep up to date with everything cool that’s happening in the entertainment; think of yourself as the expert for new and trending experiences

ABOUT YOU
Here’s what you should bring to the table:

• At least 4+ years of top tier consulting or equivalent experience, with ideally an additional 4+ years of experience in relevant sectors (e.g. corporate management, tech companies, sport / music / arts)
• Strong business development and partnership management skills
• Self-starter mentality with an ability to work in a demanding, dynamic start-up environment
• Demonstrated data-driven approach to business and task prioritization
• Excellent communication skills both written and verbal along with strong attention to detail
• Comfort in working with Microsoft Office, Google docs, and a Sales CRM (Sugar CRM is preferred)
• Knowledge of the city’s entertainment, events, and lifestyle trends

BENEFITS & PERKS

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Stock Options
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Responsibility from day one and professional and personal growth
• Great work environment with a fun, international team of talented people to work with!

#LI-hybrid #LI-fulltime

What is this role about?

If you can’t walk down the street without dissecting ads, analyzing copy, and wondering how it all ties back to strategy, this role is for you.

We’re looking for a Senior Brand Marketing Manager who moves confidently between insight and imagination. Someone who understands that a great creative doesn’t just look good but also performs. You know from experience how the right idea, the right line, or the right visual can lift CTRs, shift perception, and make people remember your brand.

You’ll lead and execute brand research, creative strategy, and trust-building initiatives that define how Bondora shows up in the world. You will turn insights and data into meaningful direction, guiding creative work that’s both distinctive and consistent, and ensuring every customer touchpoint feels unmistakably Bondora. You’ll also own the rollout of cross-market campaigns from brief to execution, working closely with internal teams, external partners, and media agencies to bring ideas to life. 

This is a role for someone who thinks like a customer, acts like a creative, and decides like a strategist.

Your main responsibilities will be:

• Owning the end-to-end rollout of cross-market brand campaigns. 
• Writing creative briefs and leading production with internal teams and external partners.
• Driving brand input for new market launches and local campaign adaptations. 
• Defining and running creative testing with Performance, and continuously improving assets based on results. 
• Executing brand trust initiatives (NPS, customer advocacy, Trustpilot, awards) across key channels. 
• Owning brand execution across the website (homepage, key pages, overall look & feel).
• Owning brand surveys rollout and translating findings into actions.
• Delivering and scaling priority brand initiatives (e.g., Category Entry Points).
• Applying AI tools to improve creative production speed and testing efficiency.

What would ensure success in this role?

• 7+ years of experience in brand or creative strategy, preferably in financial services or other fast-paced digital consumer industries.
• Proven ability to translate customer insights, market research, and data into actionable brand and creative strategies that drive measurable results.
• Strong understanding of consumer psychology, brand positioning, and category entry points (CEPs) within the credit and financial sector.
• Experience leading brand health tracking, brand image, and customer advocacy projects.
• Expertise across various creative formats with experience scaling production efficiently.
• Experience in working with media buying agencies and launching cross-market upper funnel campaigns.
• Skilled in writing creative briefs and collaborating with design, copy, UX, video, performance teams, as well as external agencies and freelance partners.
• Familiarity with AI-driven tools and automation to accelerate creative production, research, and testing.
• Balance of analytical thinking and creative judgment, with comfort in both brand performance metrics and creative reviews.

What can you expect at Bondora? 

• Contribute to Bondora’s ambitious goal of reaching 1BN in revenue. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
• Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (5 weeks of vacation, private healthcare compensation, hobby grant, mental healthcare support, share options and much more!)
• We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career.

The next steps

If you have the guts, ideas, and a team vision, apply now! 

Our hiring process: 

• Meet Kerli, our Recruiter: Your first interview with Kerli will give you the chance to share your experiences and aspirations. 
• Meet Daria, our Head of Brand, and the Hiring Manager.
• Assessments: Tackle a home task and complete our personality and logic assessments to showcase your strengths. 
• Engage with the main stakeholders.
• The celebration begins: If the stars align, receive an offer to join the Bondora team! 

Hello from Inbank! If you’ve ever bought something in three instalments or financed your gadget purchase online or in a shop, there’s a good chance you’ve used something we built.

We’re not here to be another bank. At Inbank, we’re a modular finance platform that helps businesses grow and customers pay with ease. We believe banking should feel invisible, an effortless layer that powers every great digital experience. Today, our financing rails are woven into the flow of 6,000+ leading retailers, giving around half a million customers a one-tap way to pay while turbo-charging merchants’ growth.

There are already 440+ of us across Estonia, Latvia, Lithuania, Poland, and Czechia, and we’re continuing to grow as we help thousands of retailers expand their business and reach millions of shoppers.

We’re looking for a Senior Data Platform Engineer to join our Data Warehouse team and help shape and scale our cloud data platform. This is a hands-on senior individual contributor role for someone who can design, build, and operate reliable data pipelines — and, most importantly, bring strong senior-level dbt expertise to the team.

What you’ll be doing?

• Owning and evolving core data platform capabilities such as CI/CD, environment management, observability, and access control to ensure the platform is scalable, reliable, and easy to build on.
• Building and owning data pipelines and transformations on our Snowflake-based data platform.
• Leading the design and implementation of dbt-based ELT, including scalable modelling, testing, and documentation.
• Developing orchestration, ingestion, and automation solutions using Airflow and Python.
• Improving developer experience and raising engineering standards across testing, deployment, maintainability, and platform operations.
• Partnering with analytics and business stakeholders to translate requirements into reliable, secure, production-grade datasets.

What we’re really looking for?

This role is for a Senior Engineer with strong hands-on experience in dbt. We’re looking for someone who has worked with dbt in production and is excited to help evolve and scale best practices across the team.

Ideally, you’d have:

• Solid experience building and operating modern data platforms on AWS using Snowflake, dbt, Airflow, and Python.
• Senior-level mastery of dbt: designing modular models, enforcing testing standards, structuring projects for scale, improving documentation, and making sound architectural decisions.
• Deep understanding of data modelling, ELT design, warehouse performance optimisation, and production-grade data engineering.
• Proven experience owning production data pipelines and making pragmatic technical trade-offs.
• A quality-focused mindset: you care about reliable, well-tested, well-documented, and trusted data.
• A security-focused mindset: you design and operate data platforms with attention to access control, data protection, change management, and the needs of a regulated environment.

If you’re excited about this role but don’t meet every requirement, we still encourage you to apply — we value diverse experiences and perspectives and believe great people grow into great roles.

What you’ll get in return?

• A competitive salary tailored to your experience, along with a comprehensive benefits package.
• Wellbeing support through sports compensation or additional health insurance to help you stay active and healthy.
• Extra vacation days after your third year, giving you more time to rest and recharge.
• A 6-week paid sabbatical after four years, recognising strong performance and long-term contribution.
• A dynamic and inspiring work environment where you’re encouraged to grow and take ownership of your work.
• Flexibility through a hybrid and autonomous way of working, built on trust and accountability.
• The opportunity to collaborate with talented international colleagues across multiple markets.
• Regular team events and additional perks that make work more enjoyable and help celebrate successes together. 

Sounds like a fit?

Apply, and our recruitment team will be in touch. If you’re unsure but curious, apply anyway, we’d be happy to explore the fit with you.

What is this role about?

As a Senior Product Engineer, you’ll be part of solving customer problems from ideation to achieved outcomes. It’s a rare chance to be part of a product-driven culture where you make your own product decisions, emphasis is on quality of solutions rather than outputs, and everyone strives to improve across practices, tools, technologies. 

You’ll enjoy a high degree of ownership, diverse set of problems (technology, regulations, user experience) and an environment that values problem-solving and collaboration. 

Your main responsibilities will be:

• Solve complex customer problems as part of the product team.
• Deliver initiatives from conception to meaningful results.
• Build, scale and run resilient production systems.
• Suggest continuous improvements to speed of delivery and learning through processes, tooling and teamwork. 
• Maintain high code quality and architecture representative of the reality of the business to make sure the team does not slow down in the future.

What would ensure success in this role?

• Strong software engineering background and hands-on experience in .NET, C#, Java or any other strongly typed backend stack.
• Familiarity with frontend tech, preferably React.
• Excellent communication and collaboration skills across engineering, product, and business.
• Product-driven and with previous experience in a fast-growing product company.
• Strong problem-solving skills.
• Bonus points for having
  
  • Experience with Azure, Kubernetes and Docker
  • Solid grasp of designing distributed systems
  • Relevant domain knowledge (finance, credit, banking, insurance etc.)

What can you expect at Bondora? 

• Contribute to Bondora’s ambitious goal of reaching 1BN in revenue. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
• Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (5 weeks of vacation, private healthcare compensation, hobby grant, mental healthcare support, share options and much more!)
• We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career.

The next steps

If you have the guts, ideas, and are ready to transform the fintech industry, apply now! 

Our hiring process: 

• Meet our Recruiter: Your first interview will give you the chance to share your experiences and aspirations. 
• Engage with one of our Engineering Managers to dig deeper into the role.
• Case study, showcasing your expertise with our Engineering team members. 
• Assessments: Complete our personality and logic assessments to showcase your strengths. 
• Final call with our VP of Engineering to discuss some last topics. 
• The celebration begins: If the stars align, receive an offer to join the Bondora team! 

This is a hybrid role that requires the candidate to be located in Tallinn or Tartu in Estonia.

What is this role about?

As a Senior Talent Acquisition Partner at Bondora, you will be the driving force behind identifying, attracting, and hiring exceptional talent to fuel our growth. Your expertise will focus more on sourcing for niche and specialized roles—more in finance, credit and risk—while navigating different geographic markets. This role goes beyond recruitment; you’ll be a strategic partner in building Bondora’s talent pipeline, innovating hiring strategies, and ensuring an exceptional candidate experience. By thinking creatively and working collaboratively, you’ll play a critical part in helping us achieve our mission of delivering financial solutions across Europe.

Key Responsibilities:

• Develop and execute innovative sourcing strategies to attract top talent for niche roles in finance and beyond. 
• Partner closely with hiring managers to align recruitment efforts with Bondora’s strategic goals.
• Build and maintain a high-quality candidate pipeline, focusing on both immediate hiring needs and long-term talent planning.
• Manage the full recruitment lifecycle, including sourcing, interviewing, collaborating with hiring managers, and securing candidate offer acceptance.
• Own and optimize recruitment tools, systems, and operational processes to enhance efficiency, scalability, and the overall hiring experience.
• Analyze recruitment metrics to optimize hiring processes and improve efficiency.
• Champion Bondora’s employer brand and deliver great candidate experience.

The job is available in Tallinn, Tartu, Riga.

What would ensure success in this role?

• Your superpower is tackling hard-to-fill and niche roles through creative sourcing strategies
• You have experience hiring across international markets
• You communicate confidently with hiring managers and executives, ensuring strong alignment
• You use data-driven insights to drive better hiring outcomes
• You are tech-savvy and curious about adopting new tools, including AI
• You are comfortable working in a recruitment setup that requires strong focus on outreach and proactive candidate search, similar to sales or executive search

What can you expect at Bondora? 

• Contribute to Bondora’s ambitious goal of reaching 1BN in revenue. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
• Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (5 weeks of vacation, private healthcare compensation, hobby grant, mental healthcare support, share options and much more!)
• We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities to expand your skills and skyrocket your career.

The next steps

If you have the guts, ideas, and a team vision, apply now! 

Our hiring process: 

• Meet Ira our Talent Acquisition Lead: Your first interview with Ira will give you the chance to share your experiences and aspirations. 
• Put your skills to the test: Tackle a home task related to sourcing 
  
• Assessments: Complete our personality and logic assessments to showcase your strengths. 
• Meet with Olga, our Chief People Officer: Impress her with your passion and insights. 
  
• Meet with Pärtel, our CEO. 
• The celebration begins: If the stars align, receive an offer to join the Bondora team! 

Inbank is a financial technology company with an EU banking license that connects merchants, consumers, and financial institutions on its next-generation embedded finance platform. Our financing solutions are seamlessly embedded into the shopping journeys of 6,000+ retailers, helping merchants grow their businesses while enabling customers to enjoy a frictionless shopping experience. Today, 440+ people work at Inbank across Estonia, Latvia, Lithuania, Poland, and the Czech Republic, building innovative financial solutions for the future of commerce.

As part of our growth ambitions, we are looking for a Commercial Growth Manager to join our Tallinn office and help drive strategic partnerships and new growth initiatives across our European markets.

Our Growth & Strategic Initiatives unit acts as Inbank’s internal growth engine — identifying new commercial opportunities, scaling high-potential partnerships, and accelerating strategic initiatives across the business.

In this role, you will operate at the intersection of new business development, strategic partnerships, and large-account growth. You will work with complex partners where success is driven by commercial creativity, disciplined execution, and strong partner activation. Your mission will be to identify, develop, and scale new growth initiatives while owning the commercial success and expansion of high-potential strategic accounts.

What you’ll be doing?

• Identifying and shaping new growth opportunities by developing new use cases and partnership models.
• Building and developing relationships with large strategic partners across multiple industries.
• Leading commercial negotiations and structuring win–win partnership agreements.
• Supporting the launch and scaling of new initiatives across selected European markets.
• Turning customer, partner, and market insights into commercial initiatives that drive growth.
• Driving partner performance, growth, and long-term retention.
• Contributing to pipeline management, forecasting, and commercial planning.
• Collaborating closely with product, risk, and operations teams to ensure initiatives are feasible and scalable.
• Coordinating internal stakeholders to ensure smooth execution and delivery.

Ideally, you’d have:

• Proven previous experience in commercial roles, business development, or strategic partnerships in a B2B environment.
• A strong track record of developing growth initiatives and new commercial opportunities.
• Experience managing large or strategic accounts and growing long-term partnerships.
• The ability to work across multiple markets and collaborate with cross-functional teams.
• Strong relationship management skills and the ability to influence senior partner stakeholders.
• The ability to combine strategic thinking with hands-on execution.
• A commercially sharp and data-driven mindset, with a pragmatic approach to problem solving.
• Excellent communication skills and confidence in commercial negotiations.

Why this role matters?

• A visible role in shaping Inbank’s strategic growth across multiple European markets.
• Real ownership and impact in developing new initiatives and growing key strategic partnerships.
• Direct exposure to senior stakeholders and decision-makers, both internally and externally.

What you’ll get in return?

• A competitive salary tailored to your experience, along with a comprehensive benefits package.
• Wellbeing support through sports compensation or additional health insurance to help you stay active and healthy.
• Extra vacation days after your third year, giving you more time to rest and recharge.
• A 6-week paid sabbatical after four years, recognising strong performance and long-term contribution.
• A dynamic and inspiring work environment where you’re encouraged to grow and take ownership of your work.
• Flexibility through a hybrid and autonomous way of working, built on trust and accountability.
• The opportunity to collaborate with talented international colleagues across multiple markets.
• Regular team events and additional perks that make work more enjoyable and help celebrate successes together. 

Sounds like a fit?

Apply, and our recruitment team will be in touch. If you’re unsure but curious, apply anyway - we’re happy to explore together.

What is this role about?

As Site Reliability Engineer, you’re tasked with making sure that our infrastructure stays a couple of steps ahead of our ambitious growth plans. You’ll solve complex infrastructure problems and make those solutions available to engineering teams so that they can deploy with peace of mind and focus on customer problems.

It’s a rare chance to be part of a product-driven culture where you make your own decisions, emphasis is on quality of solutions rather than outputs, and everyone strives to improve across practices, tools, technologies. You’ll enjoy a high degree of ownership, diverse set of problems (cloud, developer experience, databases, provisioning etc.) and an environment that values problem-solving and collaboration.

This hybrid role is located in our Tallinn or Tartu office. 

Your main responsibilites will be: 

• Build a reliable platform for our products, making sure that up-time, monitoring and recovery meet up to the modern standard.
• Standardized and automate infrastructure tasks so that engineers are able to self-serve and benefit from best practices
• Build a developer experience that allows to ship without friction, confidently and daily, making best practices available to teams through tooling and automation.
• Manage and optimize cloud infrastructure, including databases.
• Respond to and solve production incidents.

What you'll bring:

• 5+ years of experience with cloud infrastructure, Azure preferred.
• Ability to write code and script to automate tasks.
• Infrastructure as code and automated provisioning.
• Understanding of networking and security fundamentals
• Strong understanding of monitoring, incident management and recovery practices.
• You are ready for on-call shifts. 
• Bonus: 
  • Experience in a regulate space, preferably in Finance
  • Specialized knowledge in networking, security, Kubernetes, databases or developer experience

What can you expect at Bondora? 

• Contribute to Bondora’s ambitious goal of reaching 1BN in revenue. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
• Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (5 weeks of vacation, private healthcare compensation, hobby grant, mental healthcare support, share options and much more!)
• We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career.

The next steps

If you have the guts, ideas, and a team vision, apply now! 

Our hiring process: 

• First off, meet Karl who will talk a bit more about Bondora, the role and will have few questions up his sleeve! 
• Meet ťhe hiring manager: our 2nd call will give you the chance to hear more about us and share your experiences and aspirations. 
• Assessments: Complete personality and logic assessments to showcase your strengths. 
• Meet the team for technical interview: Get to know the people you’ll be working closest with. 
• Last discussion with our VP of Engineering as the final cherry on top. 
• The celebration begins: If the stars align, receive an offer to join the Bondora team! 

CUSTOMER RETENTION STRATEGIST 

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.

In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.

You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.

As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.

You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
  
  

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Customer Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Customer Retention Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Customer Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

LIFECYCLE MARKETING STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are looking for a highly motivated and results-focused Lifecycle Marketing Strategist to join our team.

In this role at Common Thread Collective (CTC), you will serve as a key strategic leader, helping guide our clients toward long-term, scalable growth. Your mission is to ensure predictable and consistent revenue through lifecycle marketing initiatives—leveraging data-driven insights to create forecasts, shape strategic plans, and maintain reliable performance.  At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your responsibilities extend far beyond email execution—you act as a trusted partner to our clients in all areas of customer lifecycle strategy. You clearly articulate the reasoning behind our recommendations, bridging the gap between forecasts and the email, SMS, direct mail, and other lifecycle touchpoints we deploy. Your ability to explain the “why” strengthens client confidence and builds a deeper sense of partnership

You also serve as a dedicated champion of CTC’s distinctive lifecycle approach and the tools that power it.

As a Lifecycle Marketing Strategist, you lead with clarity and intention, ensuring that every initiative is executed with excellence and aligned with client goals

You are energized by complex challenges, take full ownership of outcomes, and commit to designing, refining, and scaling high-impact lifecycle marketing strategies. We operate with the mindset: “Everyday in Every Play, Count on Me”—meaning we uphold accountability, pursue mastery, and consistently deliver meaningful results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Lifecycle Marketing Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Lifecycle Marketing Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Lifecycle Marketing Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

What is this role about?

As the Lead Machine Learning Engineer at Bondora, you will be the backbone of our Data Science delivery. Your mission is to build the robust infrastructure that powers automated model pipelines, ensures deployment reliability, and governs the full ML lifecycle from experimentation to production.

This is a strategic and hands on engineering role. You will collaborate closely with Data Science, Data Engineering, and Development teams to remove friction, improve scalability, and bring stable, high quality ML solutions into everyday decision making.

You will guide the evolution of our ML engineering stack, lead high impact initiatives, and mentor engineers while shaping a culture of technical excellence 🌿

Your main responsibilities 🎯

• Guide the technical direction of Bondora’s ML engineering stack by selecting, evaluating, and implementing technologies, tools, and processes that improve scalability and reliability.
• Lead complex, high risk, or cross departmental projects that directly influence Data Science delivery, risk model performance, and production stability.
• Act as the bridge between Data Science, Data Engineering, and Development to identify and solve systemic technical challenges.
• Design and build advanced, production grade ML infrastructure and set the engineering standard for the team.
• Ensure all ML solutions are secure, observable, resilient, and scalable, following governance, compliance, and operational best practices.
• Mentor ML Engineers through code reviews, design sessions, and hands on technical leadership.
• Identify weaknesses or inefficiencies in model or data infrastructure and drive company wide improvements.
• Represent the ML Engineering team in technical discussions and communicate architectural decisions clearly to stakeholders.

What would ensure success in this role?💪

• Strong Python engineering background and experience with MLflow, Unity Catalog, Databricks, or equivalent platforms used for model lifecycle management.
• Proven experience designing ML infrastructure, including CI/CD, containerization with Docker or Kubernetes, and orchestration with Airflow or Prefect.
• Deep understanding of monitoring and observability frameworks such as Prometheus, Grafana, or Datadog, and a track record of improving pipeline reliability.
• Expertise in model governance, versioning, auditability, and operationalization from research to production.
• Solid knowledge of cloud infrastructure on AWS, GCP, or Azure, including cost effectiveness and security best practices.
• Experience leading cross functional initiatives and mentoring engineers.
• Ability to balance innovation and stability through structured experimentation, pilot phases, and safe adoption of new technologies.

What can you expect at Bondora? 

• Contribute to Bondora’s ambitious goal of reaching 1BN in revenue. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
• Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (5 weeks of vacation, private healthcare compensation, hobby grant, mental healthcare support, share options and much more!)
• We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career.

The next steps

If you have the guts, ideas, and a team vision, apply now! 

Our hiring process: 

1️⃣ Meet Kerli H., our recruiter, for an initial conversation about your background and ambitions.
2️⃣ Complete our personality and logic assessments via Alva Labs.
3️⃣ Meet Rafael, our Head of Data Science.
4️⃣ Complete case study.
5️⃣ Chat with Juris, our Chief Credit Officer.
6️⃣ If everything aligns, welcome to Bondora 🎉

RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Strategist to join our team.

The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
  
  

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better retention strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

SENIOR MEDIA BUYER

Our Mission is to be able to say - “Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price”

We’re looking for a results-driven and experienced Senior Media Buyer to join our team.

As a Senior Media Buyer at Common Thread Collective (CTC), you will be instrumental in driving client success through strategic media buying, precision optimization, and data-driven forecasting. You will lead the development of accurate, insight-driven forecasts, ensuring that every strategy is executed seamlessly to transform projections into tangible, scalable growth for our clients. Your actions and decisions consistently resonate with the core values of CTC Global, serving as a beacon for these principles. At CTC, your trained expertise is invaluable, covering the entire spectrum of CTC’s Strategic Forecasting methods and the foundational principles of media acquisition.

Your role goes beyond delivering measurable business outcomes—you will be a proactive partner in client success, maintaining clear and transparent communication about performance, strategy adjustments, and key optimizations. This ongoing engagement builds trust, strengthens client relationships, and positions CTC as a strategic leader in performance marketing.

You stand as a representative and zealous advocate for CTC's unique approach to media acquisition and its accompanying tools.
As a Senior Media Buyer, you set a high standard, ensuring efficiency, scalability, and a results-focused approach.

You thrive in fast-paced environments, take ownership of performance outcomes, and are committed to continuous learning and innovation. We embrace the mantra, “Everyday in Everyplay, Count on Me,” meaning we take responsibility, execute with excellence, and see strategies through to success.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business. 

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values. 

We recognize these values aren't for everyone. 

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Google strategist, Creative Strategist, and Email Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas.
• Be responsible for the execution of the Prophet system for your clients
• Building a Growth Forecast for your clients
  • Building a Growth map using the Prophet System
  • Data Analysis required for the Map
  • Marketing calendar alignment and upkeep with clients
• The Daily Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each day to adjust them to meet KPIs
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it’s time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions.
• Responsible for the implementation of CTC’s Meta best practices
• Build campaigns using our structure and best practices
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and adjusting budgets and strategy to ensure the best possible chance of hitting the Daily Projected Targets
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring you are within a 5% Delta to the Forecast
• Ensuring daily alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophet system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on the Growth Map goals and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every day of the week.
• Providing weekly updates on the Weekly Strategy Call.

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement
• Contributing & collaborating in ideas and learning across teams
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, business operations, retail, finance, media buying, etc

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Finance and Marketing sides of a business to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of the kick off, enabling precise execution of the Prophet system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance within a 5% delta across the Prophet system’s Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in media buying to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning daily on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, media buying decisions, and system execution.
• Meet all deadlines and budget requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Joy Sharma, The Director of the CTC Accelerator Program. 
• You’ll report directly to Joy Sharma—a leader known for his relentless pursuit of excellence and an unmatched passion for growth strategy. Joy is a rare mentor, often described as the closest you’ll come to learning directly from Taylor Holiday himself. With a career built on his own rigorous, self-driven learning, Joy has transformed numerous team members into top-tier strategists, instilling in them the values of dedication, precision, and continuous improvement.

Working under Joy's guidance will push you to your limits in the best possible way. He models the value of hard work, and learning from him feels like “drinking from a firehose”—you’ll absorb knowledge quickly and consistently, experiencing tremendous growth. Joy is committed to personally ensuring you reach your full potential as a Senior Media Buyer, supporting your journey every step of the way.

ORIENTATION

• This role will be client-facing.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First month: $2,000 
• Second month: $4,000
• Third month (on average): $7,000 a month
• 1st Year Annual Range: $64,000-$76,000
• 2nd Year Annual Range: $100,000-$120,000

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
• Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
• Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
• With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress.
• My Commitment to You:
• You will work harder, learn more than ever before, and “make more than you ever have.” You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression. 
• We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you’re consistently challenged and engaged with new opportunities daily.