The Mission

Scale AI is leading the AI revolution, developing reliable AI applications for the world's most important decisions. For the Public Sector, we translate this mission into operational advantage for our government customers.

We are looking for a technical, high-horsepower Product Manager to lead the evolution of the Public Sector Data Engine. This team believes that the data engine, capable of producing “n” models, is more important than any single model.  This role is focused on building tools that can measure and improve the computer vision and generative AI models at the heart of critical national security systems. You won’t just be managing a roadmap; you will be building the ML Ops infrastructure that allows the government to spin the ML Ops flywheel to develop reliable AI.  This work will span both Computer Vision and Generative AI.

This is a hybrid role for a PM who loves the "why" as much as the "how." You will sit at the center of our transition from a data labeling leader to a full-stack AI partner. You will architect the vision for our ML Ops tooling, building a seamless "foundational engine" that supports data management, curation, model development, and model evaluation for internal and external Machine Learning Teams. You’ll be expected to guide engineering teams through design challenges, system integrations, and the technical scaffolding required for state-of-the-art model testing.

You will:

• Architect the AI Engine: Drive the roadmap for Public Sector ML Ops tools, ensuring they serve as the "ground truth" foundation for building, evaluating, and deploying AI systems.
• Bridge Custom & Scale: Support diverse customer profiles—from massive-scale satellite and video labeling engagements to complex, bespoke ML Ops partnerships.
• Own Technical Scoping: Partner with Engineering to make high-stakes design decisions on infrastructure, APIs, and model evaluation frameworks (T&E).
• Operationalize Collaboration: Use high EQ and structured thinking to align Engineering, Operations, and elite Government stakeholders.

Ideally you'd have:

• Technical by Core: You have a background in Software Engineering, Field Engineering, or Vision Systems. You can read code, understand system architecture, and earn the immediate respect of world-class engineers.
• ML/CV Experience: You have experience in Computer Vision or ML Ops. You understand the lifecycle of a model—from data acquisition to Test & Evaluation.
• Grit: You possess a "whatever-it-takes" drive. You are comfortable running through walls, grinding through ambiguity, and delivering results in high-pressure environments.
• Structured Thinker, but Action Oriented: You can take a challenging problem, decompose it, create action plans, and drive results.

Nice to haves:

• Security Clearance: An active Secret or TS/SCI clearance is a nice to have for this role. If you do not have an active clearance, you must be willing to obtain one.

• Demonstrated Technical Rigor: Advanced degree (CS, Engineering, or a related field) from a top-tier institution, or equivalent experience that showcases deep technical problem-solving ability.
• Computer Vision (CV) Expertise: Practical experience designing, building, or evaluating large-scale Computer Vision models, including advanced data processing and deployment techniques.

Scale AI is seeking a highly skilled and motivated Software Engineer, ARC (Architecture, Reliability, & Compute) to join our dynamic Public Sector Engineering team. As a part of this team, you will define how the company ships software, establishing the patterns for deploying into complex government and high-security environments, rather than just running Terraform scripts. You will build and maintain internal CLIs/tools that standardize testing, deployment, environment management and are tools that engineering relies on to prevent downstream breakages. You will execute on automated deployment efforts to pay down tech debt, creating fully functional staging/testing environments, and defining the company's standard for safe deployments.

You will:

• Design and implement secure scalable backend systems for Public Sector customers, leveraging Scale's modern and cloud-native AI infrastructure.
• Own services or systems and define their long-term health goals, while also improving the health of surrounding components.
• Re-architect the stack to run in compliant or restrictive environments. This requires designing swappable components (auth, storage, logging) to meet government/security mandates without breaking the product.
• Collaborate with cross-functional teams to define and execute the vision for backend solutions, ensuring they meet the unique needs of government agencies operating in secure environments.
• Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions.
• Contribute to the platform roadmap and product strategy for Scale AI's Public Sector business, playing a key role in shaping the future direction of our offerings.

Must have:

• At least an active secret clearance and the ability & willingness to up level to TS/SCI with CI Poly. This is a requirement and candidates will not be considered who do not hold at least a secret clearance

Ideally you'd have:

• Full Stack Development: Proficiency in both front-end and back-end development, including experience with modern web development frameworks, programming languages, and databases. Experience with developing & delivering software to air-gapped & isolated environments is a plus.
• Cloud-Native Technologies: Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes) is desired. Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. 
• Security Focused: Experience with Federal Compliance frameworks, and requirements(e.g, Cloud SRG, FedRAMP, STIG Benchmarks, etc). Experience developing software & technical solutions that meet strict security & regulatory compliance requirements.
• Problem Solving: Strong analytical and problem-solving skills to understand complex challenges and devise effective solutions. Ability to think critically, identify root causes, and propose innovative approaches to overcome technical obstacles.
• Collaboration and Communication: Excellent interpersonal and communication skills to effectively collaborate with cross-functional teams, stakeholders, and customers. Ability to clearly articulate technical concepts to non-technical audiences and foster a collaborative work environment.
• Adaptability and Learning Agility: Willingness to embrace new technologies, learn new skills, and adapt to evolving project requirements. Ability to quickly grasp and apply new concepts and stay up-to-date with emerging trends in software engineering.
• Must be able to support work 3-4 days a week from the DC, SF, NYC, or STL office.

Scale AI is seeking a highly skilled and motivated Software Engineer, Frontier AI Infrastructure to join our dynamic Public Sector Engineering team. As a part of this team, you will own the model inference layer - enabling state of the art models, debugging the latest AI tools, managing networking, debugging latency, and tracking pricing/usage metrics for AI models. You will lead technical discussions on the frontlines with cloud vendors and customers to deliver on critical contracts and to debug platform issues. You will also work upstream with Product to understand features before they break, moving us from "infra-only debugging" to proactive integration testing.

You will:

• Design and implement secure scalable backend systems for Public Sector customers, leveraging Scale's modern and cloud-native AI infrastructure.
• Own services or systems and define their long-term health goals, while also improving the health of surrounding components
• Re-architect the stack to run in compliant or restrictive environments. This requires designing swappable components (auth, storage, logging) to meet government/security mandates without breaking the product.
• You will work with Product to build integration tests that catch issues early, shifting the focus from "infra-only debugging" to preventing failures upstream.
• Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions.
• Contribute to the platform roadmap and product strategy for Scale AI's Public Sector business, playing a key role in shaping the future direction of our offerings.

Must have:

• At least an active secret clearance and the ability & willingness to up level to TS/SCI with CI Poly. This is a requirement and candidates will not be considered who do not hold at least a secret clearance

Ideally you'd have: 

• Full Stack Development: Proficiency in both front-end and back-end development, including experience with modern web development frameworks, programming languages, and databases. Experience with developing & delivering software to air-gapped & isolated environments is a plus.
• Cloud-Native Technologies: Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes) is desired. Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. 
• Security Focused: Experience with Federal Compliance frameworks, and requirements(e.g, Cloud SRG, FedRAMP, STIG Benchmarks, etc). Experience developing software & technical solutions that meet strict security & regulatory compliance requirements.
• Problem Solving: Strong analytical and problem-solving skills to understand complex challenges and devise effective solutions. Ability to think critically, identify root causes, and propose innovative approaches to overcome technical obstacles.
• Collaboration and Communication: Excellent interpersonal and communication skills to effectively collaborate with cross-functional teams, stakeholders, and customers. Ability to clearly articulate technical concepts to non-technical audiences and foster a collaborative work environment.
• Adaptability and Learning Agility: Willingness to embrace new technologies, learn new skills, and adapt to evolving project requirements. Ability to quickly grasp and apply new concepts and stay up-to-date with emerging trends in software engineering.
• Must be able to support work 3-4 days a week from the DC, SF, NYC, or STL office.

MongoDB is looking for a transformational HR Leader who has partnered with senior leaders to drive complex, global change at scale. As the Senior Director, you will partner with the Chief Revenue Officer Leadership Team and the VP, HRBP to drive a people strategy that enables durable, profitable growth, expands our market reach, and builds a deep bench of leaders for tomorrow. The role reports to the VP, HR Business Partnering and manages a global team of two. 

At MongoDB, the HRBP team’s key focus is to be a trusted advisor to business leaders, translating business strategy into people and organizational priorities that drive performance, culture and growth. This includes shaping workforce strategy & culture, optimizing organizational design and building leadership capability. They use data and insights to influence decisions, anticipate talent needs and ensure that the business has the right structure, culture and capabilities to scale. In short, they are an extension of the business leadership team. They accomplish all of this through very close collaboration with the various other functions within the People Team - Total Rewards, Culture Talent & Development, Talent Acquisition, Regional HR, HR Operations, and People Analytics.  

Key Responsibilities

​Strategic Partnership & Business Leadership

• Serve as a trusted advisor to the CRO and global Sales leadership team, shaping people and organizational strategies that drive scalable revenue growth and global market expansion
• Leverage business acumen and data-driven insights to influence decisions on organization design, talent strategy, and leadership effectiveness
• Lead and develop a global team, fostering growth, excellence, and deep partnership capability

Talent & Performance Management

• Drive a high-performance culture through disciplined goal-setting, continuous feedback, and performance calibration across regions
• Partner with leaders to identify, develop, and retain top talent
• Use analytics and insights to diagnose trends, assess bench strength, and implement targeted development and engagement strategies that sustain performance
• Practice what you coach within your own team, providing continuous feedback, coaching and guidance to your team of BPs

Leadership Development & Succession Planning

• Lead succession planning for critical roles, ensuring depth and readiness across the global Sales organization
• Provide executive coaching and counsel to senior leaders to elevate influence, decision-making, and people leadership capability

Organizational Planning, Design & Change Leadership

• Lead global transformation and organizational design initiatives to ensure that the organizational structure enables accountability, scalability and performance
• Architect organizational change, ensuring transformations are executed thoughtfully and sustainably with clear communication and employee engagement

Culture & Employee Experience

• Act as a culture carrier and change agent, embedding company values and leadership principles into daily decisions, programs & behaviors
• Foster a culture of retention where teams feel empowered and aligned to outcomes

Profile & Experience

• 12+ years of HR experience, including 8+ years in senior HRBP roles and at least 4+ years leading a team of HRBPs
• Proven success leading people strategy and organizational transformation in a high-growth, high-performance technology company
• Strong business acumen and deep understanding of Go-To-Market operations and strategies
• Demonstrated ability to influence, build trust, and drive change across complex global organizations with very senior leaders
• Track record of leading through ambiguity and scaling organizations
• Analytical and insight-driven; uses data to guide decisions and measure impact
• Exceptional communication, judgment, and credibility at the most senior levels
• Consumption experience is a plus

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273422877

If you think your skills, experience and aspirations make you a good match for this position, we encourage you to apply. This position may be filled anywhere in the United States. 

• Bachelor's degree in a relevant field required.
• Minimum 10 years of related professional experience required. Experience must include 5 years in increasingly responsible roles in construction documentation on institutional and/or commercial projects and at least 3 years in a responsible role in construction administration on large institutional or commercial projects.
• Previous experience on large, complex projects.
• Current Architectural Registration in the United States required.
• CDT and LEED accreditation preferred.
• Demonstrated focus on quality.
• Knowledge of building codes and requirements.
• Must possess business acumen.
• Must have strong client leadership skills.
• Must have strong technical leadership skills for production team. 
• Must be capable of leading and mentoring less experienced staff.
• Must have advanced knowledge in discipline
• Strong verbal and written communication skills.
• Familiarity with Revit, Bluebeam, Microsoft Office, and construction management software.  

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.

The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience             

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

HERE'S WHAT YOU'LL NEED

• Bachelor or Master's degree in Engineering required. Bachelor or Master's degree in Engineering from an ABET accredited program preferred.
• Minimum of 6 years of related experience required.
• Current PE in the United States preferred.
• LEED accreditation preferred.
• Must possess a working knowledge and experience, while still acquiring higher level knowledge.
• Excellent verbal and written communication skills.
• Able to effectively handle multiple projects.
• Experience in computer applications for engineering design programs (i.e. Revit, Trane Trace or Trane 3D Plus) required.

• Perform and direct complex design of ductwork, piping and equipment selection for HVAC systems for large scale size buildings. Able to work independently in all Mechanical disciplines with no oversight or guidance. As necessary assist with Plumbing and Fire Protection Designs.
• Oversee, guide, mentor and provide technical leadership to designers and engineering team.
• Direct the work of less experienced staff including the development and presentation of annual performance reviews.
• May serve in the QAQC process and an independent reviewer.
• Interface effectively with clients and members of the design team.
• Oversee the use of engineering complexities related to the use Energy Model software.
• Prepare Revit/BIM modeling of construction drawings of HVAC systems from schematic design to construction administration phases including layout, sketches and detail drawings as required. As necessary perform Revit/BIM modeling for plumbing and fire protection systems.
• Specify mechanical equipment such as boilers, chillers, and air handling units.
• Review and accept selective shop drawings for compliance of specifications and contract documents.
• Interface effectively with clients and members of the project team and attend Owner, Architect, Construction Administration (OAC) meetings with an understanding and focus on the project budget.
• Participate or lead value engineering sessions with Architectural/Engineering team.
• Recommend improvements with reference standards and processes to improve quality, coordination, and to streamline production efforts.
• Conduct staff development activities including work planning, budget development, scheduling in conjunction with the Project Manager.
• Respond to RFI’s and review of change orders in the preparation of construction documents.
• Conduct job site visits to verify existing conditions and observe construction progress.  Attend and participate in construction meetings. Site visits frequently require a physical walk-through of site.
• Represents company in project activities; directs activities of project team members; represents company in business development and marketing activities. May serve on internal and/or professional committees.
• Perform other duties as assigned.

HERE'S WHAT YOU'LL NEED

• Minimum of 8 years of related experience required.
• Current PE in the United States required.
• LEED accreditation preferred.
• Strong knowledge of Life Safety Codes
• Ability to work independently in all mechanical disciplines with no oversight or guidance.
• Excellent verbal and written communication skills.
• Must be a critical thinker.
• Must be highly analytical.
• Must have the ability to engage effectively with clients.
• Must be a fully qualified professional able to perform work with a high degree of latitude, with some ambiguity in work.    
• Able to effectively handle multiple projects.
• Experience in computer applications for engineering design programs (i.e. Revit, Trane Trace or Trane 3D Plus) required.

• Perform and direct complex design of ductwork, piping and equipment selection for HVAC systems for large scale size buildings. Able to work independently in all Mechanical disciplines with no oversight or guidance. As necessary assist with Plumbing and Fire Protection Designs.
• Oversee, guide, mentor and provide technical leadership to designers and engineering team.
• Direct the work of less experienced staff including the development and presentation of annual performance reviews.
• May serve in the QAQC process and an independent reviewer.
• Interface effectively with clients and members of the design team.
• Oversee the use of engineering complexities related to the use Energy Model software.
• Prepare Revit/BIM modeling of construction drawings of HVAC systems from schematic design to construction administration phases including layout, sketches and detail drawings as required. As necessary perform Revit/BIM modeling for plumbing and fire protection systems.
• Specify mechanical equipment such as boilers, chillers, and air handling units.
• Review and accept selective shop drawings for compliance of specifications and contract documents.
• Interface effectively with clients and members of the project team and attend Owner, Architect, Construction Administration (OAC) meetings with an understanding and focus on the project budget.
• Participate or lead value engineering sessions with Architectural/Engineering team.
• Recommend improvements with reference standards and processes to improve quality, coordination, and to streamline production efforts.
• Conduct staff development activities including work planning, budget development, scheduling in conjunction with the Project Manager.
• Respond to RFI’s and review of change orders in the preparation of construction documents.
• Conduct job site visits to verify existing conditions and observe construction progress.  Attend and participate in construction meetings. Site visits frequently require a physical walk-through of site.
• Represents company in project activities; directs activities of project team members; represents company in business development and marketing activities. May serve on internal and/or professional committees.
• Perform other duties as assigned.

HERE'S WHAT YOU'LL NEED

• Bachelor or Master's degree in Engineering required. Bachelor or Master's degree in Engineering from an ABET accredited program preferred.
• Minimum of 8 years of related experience required.
• Current PE in the United States preferred.
• LEED accreditation preferred.
• Strong knowledge of Life Safety Codes
• Ability to work independently in all mechanical disciplines with no oversight or guidance.
• Excellent verbal and written communication skills.
• Must be a critical thinker.
• Must be highly analytical.
• Must have the ability to engage effectively with clients.
• Must be a fully qualified professional able to perform work with a high degree of latitude, with some ambiguity in work.    
• Able to effectively handle multiple projects.
• Experience in computer applications for engineering design programs (i.e. Revit, Trane Trace or Trane 3D Plus) required.

HERE'S WHAT YOU'LL NEED

• Bachelor or Master's degree in Engineering required. Bachelor or Master's degree in Engineering from an ABET accredited program preferred.
• Minimum of 6 years of related experience required.
• Current PE in the United States preferred.
• LEED accreditation preferred.
• Must possess a working knowledge and experience, while still acquiring higher level knowledge.
• Excellent verbal and written communication skills.
• Able to effectively handle multiple projects.
• Experience in computer applications for engineering design programs (i.e. Revit, Trane Trace or Trane 3D Plus) required.

• Perform designs of ductwork, piping, equipment selection for HVAC systems for building design, independently for smaller/less technical projects; under the supervision of a professional engineer for complex projects. As necessary assist with Plumbing and Fire Protection Designs.
• Calculate heating and cooling loads, layout and design ductwork and piping using energy modeling software.
• Prepare Revit/BIM modeling of construction drawings of HVAC systems from schematic design to construction administration phases including layout, sketches and detail drawings as required. As necessary perform Revit/BIM modeling for plumbing and fire protection systems.
• Edit specifications relating to existing or new projects.
• Specify mechanical equipment such as boilers, chillers, and air handling units.
• Review shop drawings for compliance of specifications and contract documents.
• Interface effectively with clients and members of the project team by attending Owner, Architect, Construction Administration (OAC) meetings in conjunction with project budget.
• May independently research as need arises and respond to emergent issues.
• Assists in gathering information to respond to RFI’s and review of change orders in the preparation of construction documents.
• Perform job site visits to verify existing conditions and observe construction progress. Site visits frequently require a physical walk-through of site.
• May direct activities of staff with less experience.
• Perform other duties as assigned.

HERE'S WHAT YOU WILL NEED

Role Overview:
We are seeking an experienced and highly skilled Siemens PLM to SAP Integration Architect with extensive expertise in Siemens TeamCenter Unified and its integration with SAP ERP. This is a client-facing advisory role that requires an individual to lead and design high-level architecture for PLM-to-SAP integration, including inbound EBOM/MBOM flows to SAP.

The ideal candidate will have a deep understanding of manufacturing and design processes, Siemens PLM applications, and integration methodologies to ensure seamless connectivity between PLM systems and SAP. As part of a greater team, you will play a pivotal role in leading the architectural design of the larger system base and advising the client on leading practices for both PLM and ERP pillars.

Key Responsibilities:

1. Client Advisory and Leadership:
• Act as a strategic advisor to clients, providing expert guidance on PLM-to-SAP integration and alignment with leading practices for both systems.
• Collaborate with client stakeholders to define requirements, explain solution options, and align designs with business objectives.
2. Technical Solution Architecture:
• Design high-level architecture for seamless integration between Siemens TeamCenter and SAP ERP, focusing on inbound flows (e.g., EBOM/MBOM).
• Create and maintain comprehensive technical documentation for PLM-SAP integration, including L1/L2-level documentation for initial project phases.
• Develop data synchronization strategies to ensure accurate and consistent data exchange between PLM and SAP systems.
3. Optimization and Troubleshooting:
• Optimize existing integrations for enhanced performance, reliability, and efficiency.
• Troubleshoot and resolve complex integration issues, ensuring system stability across the PLM and ERP environments.

Required Skills and Qualifications:

• 5 years of experience advising clients on leading practices in system design and overall process flows
• 2 years of Siemens TeamCenter Unified and its design principles, with a focus on integration methodologies.
• Experience leading and managing a project team of up to 5 or more employees

Eligibility Requirements:

• US Citizens only (no dual citizenship)
• Minimum of an active Secret Clearance
• You must live local to St. Louis, MO OR be willing to travel to St. Louis every week Monday-Thursday

Preferred Qualifications:

• Master’s degree in a relevant field.
• Siemens PLM Certification.
• Experience with TeamCenterX or other cloud-based PLM solutions.
• Knowledge of Aerospace & Defense (A&D) industry-specific processes and regulations.

The work

The SAP Solution Architect designs SAP architecture to include the software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces. This role requires experience with the integration of both SAP and non-SAP applications and knowledge of Cloud-based architectures, including SAP's RISE.

Key responsibilities:

• Identify, assess, and present options for meeting the functional and technical requirements including hardware and software updates or upgrades
• Participate in a full lifecycle SAP implementation
• Facilitate design review meetings; document and submit meeting minutes
• Provide guidance and support for ERP and integration solution architecture
• Support unit, integration, and UAT testing; provide documentation as evidence of successful execution
• Support production cutover; provide documentation as evidence of successful execution
• Support post-go-live hypercare, manage defects, and maintain documentation
• Manage a team, including mentoring and training junior team members

Here’s what you need:

• 7 + years of SAP ECC or S/4HANA architect experience
• Experience with SAP PS, EWM, MM, and PP modules
• Experience with Cloud-based architectures, including SAP’s RISE
• Team lead experience

Nice to have:

• Relevant SAP solution architect certification
• Aerospace & Defense or U.S. Federal manufacturing/MRO project experience
• Bachelor's degree in a related field

Eligibility Requirements:

• US Citizens only (no dual citizenship)
• Minimum of an active Secret Clearance
• You must live local to St. Louis, MO OR be willing to travel to St. Louis every week Monday-Thursday

Role Overview:

We are seeking an experienced and highly skilled Siemens Opcenter Subject Matter Expert (SME) to take on a client-facing advisory and leadership role as an Engineering Architect. This position requires extensive expertise in Siemens Opcenter (and related MES platforms such as SIMATIC IT/MOM) with a deep understanding of the manufacturing processes. As the SME, you will advise clients on leading practices, design high-level architecture for SAP-to-Siemens Opcenter integration, and lead the client through their digital manufacturing journey by providing clear, actionable, and innovative solutions.

The ideal candidate will possess the technical acumen to design and optimize processes, ensure seamless integration between shop floor operations and enterprise-level systems, and provide strategic guidance to key stakeholders. This is a client-facing role requiring exceptional communication skills, leadership, and the ability to work collaboratively with cross-functional teams.

Key Responsibilities:

1. Client Advisory and Leadership:
• Act as a trusted advisor to clients, guiding them on leading practices and innovative solutions for integrating Siemens Opcenter/MES with SAP.
• Lead discussions with client stakeholders to understand business needs and provide actionable recommendations with clear "why/why not" explanations.
• Build and maintain strong relationships with clients, serving as the primary point of contact for MES-SAP integration initiatives.
2. Technical Architecture and Design:
• Design high-level architecture for seamless data flow between SAP and Siemens Opcenter/MOM/MES, including outbound and inbound data flows.
• Create and maintain technical design documentation for MES-SAP integration, ensuring clarity and alignment with business and technical requirements (L1/L2 documentation expected in the first phase).
• Develop data synchronization strategies and work closely with Data Architects to define process and data flow maps.
3. Solution Optimization and Troubleshooting:
• Optimize existing SAP-MES integrations for real-time data exchange, improved performance, and operational efficiency.
• Troubleshoot and resolve complex integration issues across the manufacturing IT/OT landscape.
• Ensure data consistency, integrity, and traceability across MES and SAP systems.

Required Skills and Qualifications:

•  8 years of experience advising clients on leading practices in system design and overall process flows
• 4 years of experience as a Siemens Opcenter SME with expertise in  MOM/MES platforms (e.g. SIMATIC IT).
• Experience leading and managing a project team of up to 5 or more employees

Eligibility Requirements:

• US Citizens only (no dual citizenship)
• Minimum of an active Secret Clearance
• You must live local to St. Louis, MO OR be willing to travel to St. Louis every week Monday-Thursday

Preferred Qualifications:

• Master’s degree in Computer Science, Manufacturing Engineering, Information Technology, or a related field.
• MES certifications or extensive experience with specific MES platforms.
• Experience with IoT platforms, edge computing, and Industry 4.0 technologies in manufacturing contexts.
• Knowledge of A&D (Aerospace & Defense) industry-specific processes and regulations is a plus.

About PLACE

PLACE is shaping the future of real estate. We are revolutionizing the real estate industry with advanced technology and innovative strategies. Our intuitive platform simplifies the real estate process, providing clients with the tools and insights needed to excel.

About Transactly

Transactly is now proudly a PLACE-owned company. At Transactly, we are building the future of real estate services. Through our Connect Platform, we connect homebuyers and renters with the services they need right away, including internet, home security, home warranties, moving services, and more.

What You'll Love About This Role

• Competitive compensation commensurate with experience
• 100% remote flexibility with direct access to and visibility with leadership
• A role with real ownership: you won't just manage work, you'll shape how the company builds and grows
• The chance to spearhead AI adoption and innovation at a fast-moving company
• Great benefits, including:
  • 401(k) with company match
  • Medical, dental, and vision insurance
  • Stock purchase program

What This Role Really Is

This is a driver role. You’ll report directly to the CEO, own the product roadmap end to end and be accountable for shipping efficient solutions. 

You’ll be the internal authority on where and how agentic AI can replace, augment, or accelerate our operational and sales processes. We don’t need someone who’s “AI-curious.” We need someone who understands models, agent architectures, and automation tooling well enough to identify high-leverage opportunities and execute on them.

If you like owning things, driving momentum, and making sure the right work gets done at the right time, this role was built for you.

What You’ll Own

Product Ownership

• Own the product roadmap: define priorities, manage the backlog, run sprints, and hold the development team accountable to delivery timelines.
• Drive our website rebuild from requirements through launch, making sure it ships on time and reflects our product positioning.
• Own API integration projects — define requirements, coordinate with internal and external teams, and ensure delivery.
• Manage our HubSpot implementation and hold the CRM/marketing automation team accountable for outcomes, not just activity.
• Translate business objectives into clear technical requirements. Be the bridge between leadership’s vision and what actually gets built.
• Keep leadership informed with signal, not noise. Surface risks early, remove blockers, and protect the team’s focus.

AI & Automation

• Serve as the company’s internal AI strategist. Continuously evaluate our operational and sales workflows to identify processes ripe for automation with agentic AI.
• Architect and deploy AI agent workflows that reduce manual effort, accelerate cycle times, or eliminate handoff friction across the business.
• Stay current on the AI tooling landscape — models, agent frameworks, integration platforms — and make pragmatic build-vs-buy decisions.
• Run pilots with clear success criteria, measure ROI, and scale what works. Kill what doesn’t.
• Build internal capability: help the broader team understand what’s possible with AI and drive adoption beyond just the tech org.

Who You Are

• A driver. You don’t wait for permission or consensus. You identify what needs to happen, build a plan, and execute.
• 5+ years in product management, product ownership, or a cross-functional technology leadership role. You’ve shipped real products, not just managed backlogs.
• Deep, hands-on understanding of AI and large language models — not theoretical, but practical. You’ve built or deployed AI-powered workflows, evaluated agent frameworks, or integrated LLM capabilities into production systems.
• Proven ability to manage developers and hold technical teams accountable. You speak engineering well enough to earn credibility and call out scope creep.
• Experience managing website builds and API integrations from kickoff to delivery.
• Working knowledge of HubSpot (CRM, marketing automation, workflows). Experience managing a HubSpot resource or team is a strong plus.
• Excellent communicator across technical and non-technical audiences. You can present to leadership and debug a requirements doc in the same afternoon.
• Comfortable operating with high autonomy, limited supervision, and real accountability for results.
• Experience in real estate, transaction management, or proptech is a plus — but what matters more is your ability to learn a domain fast and drive outcomes within it.

Ideal Candidate Profile

The ideal candidate is a modern IT leader with a strong customer‑centric mindset who drives service‑delivery excellence and operational stability. This role requires experience implementing and supporting ServiceNow in large, global environments, including during mergers and acquisitions. You will standardize processes, strengthen platform performance, and continuously improve the employee experience across the organization.

Position Summary

Acuity is seeking a seasoned ServiceNow Systems Engineer and Subject Matter Expert to serve as the primary technical lead during a period of transition. This role is responsible for performing a technical audit of the current environment, stabilizing the platform, and maintaining ServiceNow health while a new support structure is established.

You will lead platform administration, upgrades, integrations, and strategic decommissioning efforts as processes transition to a new ServiceNow instance. The Senior ServiceNow Administrator will manage, optimize, and extend the ServiceNow platform to support critical IT and business workflows, ensuring stability, security, and compliance within a regulated financial services environment.

This role requires deep expertise in ServiceNow administration and development, strong knowledge of ITSM and CMDB best practices, and the ability to collaborate effectively across technical and business teams while executing against a defined roadmap and product backlog.

This is a hybrid role with 3 days per week onsite in our St. Louis office.

Key Responsibilities

Platform Stability & Administration

• Serve as the primary technical lead, working closely with the platform owner and lead developer as the new team is formed
• Perform comprehensive environment health checks and technical discovery to understand existing configurations and customizations
• Manage day‑to‑day ServiceNow administration, including users, groups, roles, and security ACLs
• Troubleshoot and resolve complex platform and integration issues
• Manage upgrades, patches, cloning, and release validation across environments

Module & Capability Management

• Support and maintain core ServiceNow modules, including ITSM, CMDB, ITAM, ITOM, and SecOps
• Ensure CMDB integrity through reconciliation rules, discovery, service mapping, and governance aligned to ITIL v4 and CSDM
• Manage and troubleshoot REST/SOAP integrations, IntegrationHub workflows, and MID Servers
• Develop and maintain integrations with enterprise systems such as Microsoft Intune, Azure, and other SaaS platforms

Architecture, Governance & Continuous Improvement

• Act as lead ServiceNow technical architect, defining current‑state and target‑state architecture
• Own platform governance, security compliance, and standards enforcement
• Identify performance bottlenecks and implement remediation strategies
• Collect and analyze metrics to track platform usage, workflow efficiency, and operational health
• Maintain technical documentation covering architecture, data governance, and system design

Collaboration & Delivery

• Work within Agile methodologies to support design, development, testing, deployment, and post‑deployment support
• Partner with ITSM, infrastructure, application, asset, and security teams to support impact analysis and root cause analysis
• Mentor ServiceNow and CMDB resources and contribute to roadmap planning

Required Qualifications

• ServiceNow Certified System Administrator (CSA) required; CAD or CIS certifications preferred
• 8+ years of enterprise ServiceNow administration experience
• Strong understanding of ITSM processes and best practices
• Proven ability to work independently in complex environments
• Strong forensic troubleshooting skills, including reading existing JavaScript, GlideRecord, Business Rules, and Script Includes
• Experience with CMDB, Discovery, Service Mapping, and data governance
• Proven experience with ITSM, CMDB, ITAM, ITOM, SPM, and SecOps
• Integration experience using IntegrationHub, REST APIs, SOAP, and MID Servers
• Proficiency in JavaScript, HTML, CSS, and ServiceNow configuration tools
• Ability to document architecture, data models, and technical designs

Technical Skills

Required

• Enterprise ServiceNow administration and CMDB ownership
• CSDM and ITIL v4 alignment
• Integration workflows, APIs, MID Servers, and ETL concepts
• ServiceNow Flow Designer, Business Rules, Script Includes, Scheduled Jobs
• Strong understanding of infrastructure components (on‑prem, cloud, containers)

Preferred

• Additional ServiceNow certifications (ITOM, Discovery, CMDB, IntegrationHub)
• ITIL v4 Foundation
• Scripting experience (JavaScript, PowerShell, Python)

Soft Skills

• Strong analytical and problem‑solving abilities
• Excellent written and verbal communication skills
• Ability to collaborate with senior leadership and cross‑functional teams
• Strong organizational and project management skills
• High attention to detail and sound judgment under pressure

Preferred Experience

• ITSM, ITAM, ITOM, and CMDB implementations
• Reporting and dashboard development for operational insights
• ServiceNow update sets, migrations, and performance tuning
• Agile delivery methodologies (Scrum or Kanban)

#LI-KJ2

This position is an exempt position. The annualized base pay range for this role is expected to be between $100,000- $125,000 base salary compensation range.  Actual base pay could vary based on factors including but not limited to experience, subject matter expertise, geographic location where work will be performed, and the applicant's skill set.  The base pay is just one component of the total compensation package for employees.  Other rewards may include an annual cash bonus and a comprehensive benefits package, including but not limited to medical, dental, vision, life and 401(k). Please note that the job title is subject to change based on the selected candidate’s experience and education. 

Location: US or Canada
Type: US Applicants - Full-Time; Canadian Applicants - Independent Contractor

About Human Agency

We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are at and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

We are seeking an exceptional Chief of Staff for our Managing Director of AI—someone who combines strategic vision in AI with hands-on execution and technological know-how. You'll be both a force-multiplier and a transformation architect: designing AI-enabled processes, building automated engines that run independently, leading organizational rollouts, and ensuring crisp execution across our AI solutions practice.

This role goes beyond traditional Chief of Staff responsibilities. You'll design processes that leverage AI, build repeatable systems that scale, and lead entire client transformations from discovery to sustained adoption. You have the potential to grow into leading organizational-level AI implementations as the practice expands.

Key Responsibilities

Strategic & Executive Leadership

• Partner with the Managing Director of AI and the executive team to translate priorities into sequenced plans, resourcing, and measurable outcomes
• Lead Human Agency's AI transformation methodology: define offerings, build repeatable frameworks, and establish best practices for AI-enabled workflows
• Design end-to-end processes that embed AI tools (LLMs, automation platforms, knowledge assistants) into client workflows and internal operations
• Translate complex AI capabilities into clear business cases, use cases, and implementation roadmaps for executive audiences
• Produce high-quality executive materials (briefings, roadmaps, decision memos) that drive alignment and decisions
• Identify where AI creates leverage across client engagements and surface strategic opportunities to leadership

AI Process Design & Automated Engines

• Design and build AI-powered systems that operate independently with minimal ongoing intervention—automated engines that scale beyond individual engagements
• Create repeatable processes for AI implementation: discovery frameworks, solution architectures, evaluation routines, and governance models
• Design prompts, playbooks, and knowledge bases optimized for reliability, consistency, and reusability across multiple clients
• Implement lightweight automation using no/low-code tools (Zapier, Make, Airtable) integrated with AI capabilities
• Establish monitoring and feedback loops that enable self-correcting, continuously improving systems
• Document patterns and best practices that can be deployed at scale

Client Service Delivery & Organizational Rollouts

• Own end-to-end delivery on multiple client engagements involving AI-enabled solutions (e.g., knowledge assistants, workflow automations, content summarization, research copilots), from discovery through launch and sustained adoption
• Lead company-wide and client-wide AI adoption initiatives—managing stakeholder alignment, training, governance, and measurement across entire organizations
• Run comprehensive discovery to surface use cases, success metrics, risks, change-management needs, and technical requirements; translate findings into scopes, timelines, and clear acceptance criteria
• Coordinate solution build-outs with internal teammates and external partners: data/connectivity needs, tool selection, integration planning, prompt engineering, and rollout choreography
• Design change-management approaches that address skill gaps, cultural resistance, workflow disruption, and organizational readiness
• Partner with client leadership to sequence rollout phases, manage dependencies, and demonstrate ROI

Quality, Governance & Evaluation

• Set lightweight evaluation routines: accuracy metrics, latency benchmarks, cost tracking, quality assurance processes, and continuous improvement cycles
• Establish prompt/playbook management, basic safety/guardrail checks, and UAT plans
• Build governance frameworks that enable responsible, scalable AI adoption across organizations
• Implement monitoring systems that track performance, usage, and business impact

Stakeholder Management & Enablement

• Lead standing client check-ins, executive presentations, demo readiness, decision logs, and release notes, presenting succinct options and recommendations
• Create comprehensive enablement materials: user guides, FAQs, training programs, and governance playbooks that empower client teams to operate AI systems independently
• Build lasting client relationships through proactive communication, anticipation of needs, and consistent delivery quality
• Present to executive audiences with clarity and confidence, addressing concerns about accuracy, security, and adoption

Operations & Project Management

• Design and continuously improve the operating system for AI work: intake → triage → prioritization → delivery → QA → launch → measurement
• Manage staffing assignments and subcontractor contributions across concurrent workstreams; keep tools current (Asana/Notion, Google Workspace, Slack)
• Budget & scope control: track time against SOWs, flag changes early, manage vendors, and ensure on-budget delivery with clear documentation
• Establish shared dashboards for delivery health (timeline, risk, burn, dependency status) and run tight meeting cadences

Communications & Reporting

• Prepare agendas, briefings, and executive-ready presentations; synthesize complex information into actionable insights
• Provide clear, timely reporting to the Managing Director of AI and stakeholders on progress, risks, and decisions
• Contribute to Human Agency's AI thought leadership through documentation of best practices, case studies, and insights

Who You Are

Experience & Skills

• 5-7+ years in operations, client services, product/program/project management, strategic support, consulting, or transformation roles with direct ownership of client-facing delivery
• Demonstrated success leading multi-stakeholder projects and organizational change initiatives end-to-end (scope, timelines, budgets, risk, and change management)
• Deep AI fluency: hands-on experience implementing LLM-enabled solutions, prompt engineering, workflow automation, and knowledge management systems; can shape prompts/playbooks, evaluate quality, and choose appropriate tools or vendors
• Strong understanding of AI capabilities and limitations, when to use AI, how to design for reliability, and how to manage risks responsibly
• Proven ability to design repeatable processes and systems that scale beyond individual projects
• Experience with no/low-code automation platforms (e.g., Zapier/n8n), knowledge bases, and modern AI tooling
• High proficiency with Google Workspace, Asana/Notion, Slack, and comfort with modern web and content tools; experience preparing polished executive documents and presentations
• Exceptional ability to translate complex technical concepts into clear business value for non-technical audiences
• Bonus: Experience leading organizational-level technology rollouts, background in management consulting, familiarity with responsible AI considerations (privacy, data handling, consent, bias mitigation), or experience in AI/ML product development

Mindset & Traits

• Builder and operator: You design systems that work without constant oversight, not just execute tasks
• Strategic and tactical: Comfortable setting vision while rolling up sleeves for hands-on implementation
• AI pragmatist: Excited about possibilities but grounded in what actually delivers measurable value
• Mission-driven; systems thinker with bias for action
• Clear, persuasive communicator who can influence executive stakeholders and earn trust through delivery
• Calm under pressure with excellent judgment about when to escalate vs. solve independently
• Able to hold strategic context while driving tactical execution across multiple concurrent engagements
• Intellectually curious with strong learning agility, you stay current on AI capabilities and translate findings into practical applications
• Comfortable operating in ambiguity and creating structure where none exists

Considerations

• Education: Bachelor's degree or equivalent experience; an advanced degree in business, technology, or a related field is a plus
• Ethics: Commitment to ethical practices and responsible AI (transparency, human oversight, privacy, bias mitigation)
• Travel: Regular (20–40%) for client activities, organizational rollouts, and events
• Location: Remote-friendly with preference for candidates in major tech hubs

Compensation

This role offers a competitive base salary with performance-based bonuses and potential equity participation. Final compensation will vary based on experience, performance, and location.

Why Join Human Agency

Join a team of thinkers and builders creating meaningful impact across sectors—with autonomy to lead, the resources to succeed, and room to grow. This role offers the opportunity to shape how organizations integrate AI at scale, with clear pathways to increased leadership responsibility as our practice expands.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse backgrounds and strive to build an inclusive culture where everyone feels welcomed and empowered.

#LI-DP1

#LI-DP1

Overview

Join us to work collaboratively with our talented team of dynamic and passionate engineers to deliver capabilities that enable our customers to make a difference. You'll deploy and operate ArcGIS Velocity and ArcGIS Workflow Manager SaaS solutions. You will also have the opportunity to design, deploy, and operate next-generation real-time and big data GIS software-as-a-service (SaaS) capabilities for thousands of cloud users worldwide.

Our teams have a broad mix of experience levels and tenures that support an environment which promotes professional development. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. Our team also puts a high value on work-life balance, and we understand that striking a healthy balance between your personal and professional life is crucial to your happiness and success here. We offer a flexible hybrid schedule so you can have a more productive and well-balanced life both in and outside of work.

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful. This product team works closely with solution delivery consultants to envision and then ‘make real’ the emerging requirements in industry, government, and other user communities.

Responsibilities

• Collaborate with a team of SRE engineers to operate SaaS capabilities across multiple regions on the cloud platform
• Design, implement, configure, and utilize monitoring systems to monitor the health of SaaS products
• Manage infrastructure used for ArcGIS Velocity and ArcGIS Workflow Manager, respond to alerts, and troubleshoot problems to resolution
• Develop, implement, and maintain automation solutions for repetitive operational tasks, such as deployment pipelines, incident resolution, and scaling processes
• Design and implement the deployment and upgrade containerized micro-service components that, when combined, power Esri’s SaaS offerings
• Create and automate Git workflows to simplify code integration, testing, and infrastructure deployments
• Participate in technical spike efforts, bringing new innovative ideas to future versions of our software
• Troubleshoot the system incidents and provide root cause analysis reports
• Provide rotational on-call technical support

Requirements

• 5+ years of experience managing Kubernetes (EKS), logging and monitoring (ELK, Prometheus), and container technologies (Docker, ECS)
• Proficient in using Terraform for automating infrastructure provisioning and management
• Ability to design and automate Git workflows for streamlined code integration, testing, and infrastructure deployment
• Ability to write scripts to deploy infrastructure and/or applications (Bash, Python, Terraform)
• High level of understanding and experience with cloud computing platforms (AWS)
• Strong knowledge of Linux Operating system administration, including troubleshooting, performance tuning, and shell scripting
• Proficient in cloud networking, including VPCs, subnets, security groups, and VPNs in platforms like AWS
• Skilled in identifying and resolving system and application issues through effective troubleshooting and root cause analysis
• Working knowledge of a source control and issue management system, preferably GitHub
• Working knowledge of authoring, deploying, and troubleshooting Java applications on AWS Lambda
• Bachelor’s degree in computer science, computer engineering, GIS, or information systems

Recommended Qualifications

• 5+ years of experience designing, administering, and/or maintaining cloud environments, such as AWS, supporting 24×7 high-availability production environments
• Interest in working with GitOps principles to automate the deployment of applications on Kubernetes clusters
• Certifications: AWS Certified Solution Architect Associate, CKA/CKAD or similar
• Experience managing OpenSearch (datastore or logstore), and Kafka for managing distributed data streams and ensuring high availability in large-scale systems
• Ability to work with continuous integration and delivery best practices
• Knowledge of operating resilient, highly available, scalable, and performance SaaS capabilities
• Knowledge of Esri ArcGIS or other web mapping technologies
• Master’s degree in computer science, computer engineering, GIS, or information systems

#LI-DR5

Overview

Join us to work collaboratively with our talented team of dynamic and passionate engineers to deliver capabilities that enable our customers to make a difference. You'll deploy and operate ArcGIS Velocity and ArcGIS Workflow Manager SaaS solutions. You will also have the opportunity to design, deploy, and operate next-generation real-time and big data GIS software-as-a-service (SaaS) capabilities for thousands of cloud users worldwide.

Our teams have a broad mix of experience levels and tenures that support an environment which promotes professional development. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. Our team also puts a high value on work-life balance, and we understand that striking a healthy balance between your personal and professional life is crucial to your happiness and success here. We offer a flexible hybrid schedule so you can have a more productive and well-balanced life both in and outside of work.

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful. This product team works closely with solution delivery consultants to envision and then ‘make real’ the emerging requirements in industry, government, and other user communities.

Responsibilities

• Collaborate with a team of SRE engineers to operate SaaS capabilities across multiple regions on the cloud platform
• Design, implement, configure, and utilize monitoring systems to monitor the health of SaaS products
• Manage infrastructure used for ArcGIS Velocity and ArcGIS Workflow Manager, respond to alerts, and troubleshoot problems to resolution
• Develop, implement, and maintain automation solutions for repetitive operational tasks, such as deployment pipelines, incident resolution, and scaling processes
• Design and implement the deployment and upgrade containerized micro-service components that, when combined, power Esri’s SaaS offerings
• Create and automate Git workflows to simplify code integration, testing, and infrastructure deployments
• Participate in technical spike efforts, bringing new innovative ideas to future versions of our software
• Troubleshoot the system incidents and provide root cause analysis reports
• Provide rotational on-call technical support

Requirements

• 5+ years of experience managing Kubernetes (EKS), logging and monitoring (ELK, Prometheus), and container technologies (Docker, ECS)
• Proficient in using Terraform for automating infrastructure provisioning and management
• Ability to design and automate Git workflows for streamlined code integration, testing, and infrastructure deployment
• Ability to write scripts to deploy infrastructure and/or applications (Bash, Python, Terraform)
• High level of understanding and experience with cloud computing platforms (AWS)
• Strong knowledge of Linux Operating system administration, including troubleshooting, performance tuning, and shell scripting
• Proficient in cloud networking, including VPCs, subnets, security groups, and VPNs in platforms like AWS
• Skilled in identifying and resolving system and application issues through effective troubleshooting and root cause analysis
• Working knowledge of a source control and issue management system, preferably GitHub
• Working knowledge of authoring, deploying, and troubleshooting Java applications on AWS Lambda
• Bachelor’s degree in computer science, computer engineering, GIS, or information systems

Recommended Qualifications

• 5+ years of experience designing, administering, and/or maintaining cloud environments, such as AWS, supporting 24×7 high-availability production environments
• Interest in working with GitOps principles to automate the deployment of applications on Kubernetes clusters
• Certifications: AWS Certified Solution Architect Associate, CKA/CKAD or similar
• Experience managing OpenSearch (datastore or logstore), and Kafka for managing distributed data streams and ensuring high availability in large-scale systems
• Ability to work with continuous integration and delivery best practices
• Knowledge of operating resilient, highly available, scalable, and performance SaaS capabilities
• Knowledge of Esri ArcGIS or other web mapping technologies
• Master’s degree in computer science, computer engineering, GIS, or information systems

#LI-DR5

Overview

Join us to work collaboratively with our talented team of dynamic and passionate engineers to deliver capabilities that enable our customers to make a difference. You'll deploy and operate ArcGIS Velocity and ArcGIS Workflow Manager SaaS solutions. You will also have the opportunity to design, deploy, and operate next-generation real-time and big data GIS software-as-a-service (SaaS) capabilities for thousands of cloud users worldwide.

Our teams have a broad mix of experience levels and tenures that support an environment which promotes professional development. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. Our team also puts a high value on work-life balance, and we understand that striking a healthy balance between your personal and professional life is crucial to your happiness and success here. We offer a flexible hybrid schedule so you can have a more productive and well-balanced life both in and outside of work.

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful. This product team works closely with solution delivery consultants to envision and then ‘make real’ the emerging requirements in industry, government, and other user communities.

Responsibilities

• Collaborate with a team of SRE engineers to operate SaaS capabilities across multiple regions on the cloud platform
• Design, implement, configure, and utilize monitoring systems to monitor the health of SaaS products
• Manage infrastructure used for ArcGIS Velocity and ArcGIS Workflow Manager, respond to alerts, and troubleshoot problems to resolution
• Develop, implement, and maintain automation solutions for repetitive operational tasks, such as deployment pipelines, incident resolution, and scaling processes
• Design and implement the deployment and upgrade containerized micro-service components that, when combined, power Esri’s SaaS offerings
• Create and automate Git workflows to simplify code integration, testing, and infrastructure deployments
• Participate in technical spike efforts, bringing new innovative ideas to future versions of our software
• Troubleshoot the system incidents and provide root cause analysis reports
• Provide rotational on-call technical support

Requirements

• 5+ years of experience managing Kubernetes (EKS), logging and monitoring (ELK, Prometheus), and container technologies (Docker, ECS)
• Proficient in using Terraform for automating infrastructure provisioning and management
• Ability to design and automate Git workflows for streamlined code integration, testing, and infrastructure deployment
• Ability to write scripts to deploy infrastructure and/or applications (Bash, Python, Terraform)
• High level of understanding and experience with cloud computing platforms (AWS)
• Strong knowledge of Linux Operating system administration, including troubleshooting, performance tuning, and shell scripting
• Proficient in cloud networking, including VPCs, subnets, security groups, and VPNs in platforms like AWS
• Skilled in identifying and resolving system and application issues through effective troubleshooting and root cause analysis
• Working knowledge of a source control and issue management system, preferably GitHub
• Working knowledge of authoring, deploying, and troubleshooting Java applications on AWS Lambda
• Bachelor’s degree in computer science, computer engineering, GIS, or information systems

Recommended Qualifications

• 5+ years of experience designing, administering, and/or maintaining cloud environments, such as AWS, supporting 24×7 high-availability production environments
• Interest in working with GitOps principles to automate the deployment of applications on Kubernetes clusters
• Certifications: AWS Certified Solution Architect Associate, CKA/CKAD or similar
• Experience managing OpenSearch (datastore or logstore), and Kafka for managing distributed data streams and ensuring high availability in large-scale systems
• Ability to work with continuous integration and delivery best practices
• Knowledge of operating resilient, highly available, scalable, and performance SaaS capabilities
• Knowledge of Esri ArcGIS or other web mapping technologies
• Master’s degree in computer science, computer engineering, GIS, or information systems

#LI-DR5

Overview

As a Solution Architect, you will design, implement, and integrate advanced and mission critical ArcGIS deployments. You will partner directly with customers to share best practices on advanced ArcGIS Enterprise deployment architecture and integration topics. The team you will be on supports Defense and Intel clients. You will be part of a talented cross-functional team of dynamic and passionate staff to deliver capabilities that enable our customers to make a difference in communities around the world. You will be part of a team that influences lasting contributions for communities with the solutions you provide.

The Professional Services division at Esri is the consulting and implementation arm. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.

Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position. 

Responsibilities

• Design and implement innovative and impactful ArcGIS platform-based strategies and solutions to meet unique and complex Professional Services customer requirements
• Define business continuity for both on premise and cloud deployments following industry standards for security, governance, publication strategy and custom application architecture
• Define best practices for deploying ArcGIS platform and design systems, including integration to non-Esri platforms, to meet business needs
• Translate customer system requirements into software architecture and design specifications
• Exercising excellent judgement, advise customers on innovative, effective, and creative solutions using Esri technology and content to help them make better decisions
• Recommend relevant strategies, architectures, and solutions and work with customers to prepare Esri software implementation and migration strategies
• Work closely and actively with Professional Services customers and partners to identify, design, and certify key GIS workflows for the ArcGIS enterprise platform and non-Esri platforms
• Develop organizational level multi-year IT/GIS strategies to assist with technology change and budgetary planning
• Act as a mentor and provide guidance to colleagues with less experience and other technical staff
• Act as a lead, and empower the team by strategically leading all stages of the implementation process through mentoring, active coaching, review and aligning of budgets and portfolios, risk management and personnel management efforts

Requirements

• 8+ years of professional experience in GIS platform architecture and solution design
• Experience designing and integrating high-performance computing, cloud, and edge-native architecture
• Knowledge implementing zero trust, cross domain services, and securing classified networks
• Professional experience architecting, implementing, and administrating enterprise IT-GIS solutions/systems that leverage the ArcGIS Enterprise platform (desktop, server, and online)
• Demonstrated experience in platform architecture, solution design, project envisioning, planning, developing and deployment
• Experience with Oracle; Microsoft SQL, and/or other RDBMS and Windows, Linux, and/or other server environments
• Programming and scripting experience with Python, JavaScript, and/or HTML5 (modern web frameworks)
• Knowledge of integration of other enterprise systems (such as ERP, EAM, CRM, SCM)
• Experience with current technology implementation patterns including service-oriented architectures and cloud hybrid configurations
• Ability to clearly communicate technical ideas to customers, executives, other technical staff or non-technical staff
• US Citizenship with Active or Current (within 2 years) Top Secret Security Clearance with SCI eligibility
• Bachelor's degree in Computer Science, Mathematics, Geographic Information Systems (GIS) or related STEM field

Recommended Qualifications

• Certification for AWS Certified Solution Architect or MCSE Cloud Platform and Infrastructure or equivalent
• CompTIA Security + certification
• Master's degree in Computer Science, Mathematics, Geographic Information Systems (GIS) or related STEM field

#LI-SS2

#LI-Onsite

Overview

As a Solution Architect, you will design, implement, and integrate advanced and mission critical ArcGIS deployments. You will partner directly with customers to share best practices on advanced ArcGIS Enterprise deployment architecture and integration topics. The team you will be on supports Defense and Intel clients. You will be part of a talented cross-functional team of dynamic and passionate staff to deliver capabilities that enable our customers to make a difference in communities around the world. You will be part of a team that influences lasting contributions for communities with the solutions you provide.

The Professional Services division at Esri is the consulting and implementation arm. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.

Esri has a Relocation Assistance Program and can provide support with relocating to the Redlands, CA area for this position. 

Responsibilities

• Design and implement innovative and impactful ArcGIS platform-based strategies and solutions to meet unique and complex Professional Services customer requirements
• Define business continuity for both on premise and cloud deployments following industry standards for security, governance, publication strategy and custom application architecture
• Define best practices for deploying ArcGIS platform and design systems, including integration to non-Esri platforms, to meet business needs
• Translate customer system requirements into software architecture and design specifications
• Exercising excellent judgement, advise customers on innovative, effective, and creative solutions using Esri technology and content to help them make better decisions
• Recommend relevant strategies, architectures, and solutions and work with customers to prepare Esri software implementation and migration strategies
• Work closely and actively with Professional Services customers and partners to identify, design, and certify key GIS workflows for the ArcGIS enterprise platform and non-Esri platforms
• Develop organizational level multi-year IT/GIS strategies to assist with technology change and budgetary planning
• Act as a mentor and provide guidance to colleagues with less experience and other technical staff
• Act as a lead, and empower the team by strategically leading all stages of the implementation process through mentoring, active coaching, review and aligning of budgets and portfolios, risk management and personnel management efforts

Requirements

• 8+ years of professional experience in GIS platform architecture and solution design
• Experience designing and integrating high-performance computing, cloud, and edge-native architecture
• Knowledge implementing zero trust, cross domain services, and securing classified networks
• Professional experience architecting, implementing, and administrating enterprise IT-GIS solutions/systems that leverage the ArcGIS Enterprise platform (desktop, server, and online)
• Demonstrated experience in platform architecture, solution design, project envisioning, planning, developing and deployment
• Experience with Oracle; Microsoft SQL, and/or other RDBMS and Windows, Linux, and/or other server environments
• Programming and scripting experience with Python, JavaScript, and/or HTML5 (modern web frameworks)
• Knowledge of integration of other enterprise systems (such as ERP, EAM, CRM, SCM)
• Experience with current technology implementation patterns including service-oriented architectures and cloud hybrid configurations
• Ability to clearly communicate technical ideas to customers, executives, other technical staff or non-technical staff
• US Citizenship with Active or Current (within 2 years) Top Secret Security Clearance with SCI eligibility
• Bachelor's degree in Computer Science, Mathematics, Geographic Information Systems (GIS) or related STEM field

Recommended Qualifications

• Certification for AWS Certified Solution Architect or MCSE Cloud Platform and Infrastructure or equivalent
• CompTIA Security + certification
• Master's degree in Computer Science, Mathematics, Geographic Information Systems (GIS) or related STEM field

#LI-SS2

#LI-Onsite

Overview

As a Solution Architect, you will design, implement, and integrate advanced and mission critical ArcGIS deployments. You will partner directly with customers to share best practices on advanced ArcGIS Enterprise deployment architecture and integration topics. The team you will be on supports Defense and Intel clients. You will be part of a talented cross-functional team of dynamic and passionate staff to deliver capabilities that enable our customers to make a difference in communities around the world. You will be part of a team that influences lasting contributions for communities with the solutions you provide.

The Professional Services division at Esri is the consulting and implementation arm. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.

Esri has a Relocation Assistance Program and can provide support with relocating to the St. Louis, MO area for this position. 

Responsibilities

• Design and implement innovative and impactful ArcGIS platform-based strategies and solutions to meet unique and complex Professional Services customer requirements
• Define business continuity for both on premise and cloud deployments following industry standards for security, governance, publication strategy and custom application architecture
• Define best practices for deploying ArcGIS platform and design systems, including integration to non-Esri platforms, to meet business needs
• Translate customer system requirements into software architecture and design specifications
• Exercising excellent judgement, advise customers on innovative, effective, and creative solutions using Esri technology and content to help them make better decisions
• Recommend relevant strategies, architectures, and solutions and work with customers to prepare Esri software implementation and migration strategies
• Work closely and actively with Professional Services customers and partners to identify, design, and certify key GIS workflows for the ArcGIS enterprise platform and non-Esri platforms
• Develop organizational level multi-year IT/GIS strategies to assist with technology change and budgetary planning
• Act as a mentor and provide guidance to colleagues with less experience and other technical staff
• Act as a lead, and empower the team by strategically leading all stages of the implementation process through mentoring, active coaching, review and aligning of budgets and portfolios, risk management and personnel management efforts

Requirements

• 8+ years of professional experience in GIS platform architecture and solution design
• Experience designing and integrating high-performance computing, cloud, and edge-native architecture
• Knowledge implementing zero trust, cross domain services, and securing classified networks
• Professional experience architecting, implementing, and administrating enterprise IT-GIS solutions/systems that leverage the ArcGIS Enterprise platform (desktop, server, and online)
• Demonstrated experience in platform architecture, solution design, project envisioning, planning, developing and deployment
• Experience with Oracle; Microsoft SQL, and/or other RDBMS and Windows, Linux, and/or other server environments
• Programming and scripting experience with Python, JavaScript, and/or HTML5 (modern web frameworks)
• Knowledge of integration of other enterprise systems (such as ERP, EAM, CRM, SCM)
• Experience with current technology implementation patterns including service-oriented architectures and cloud hybrid configurations
• Ability to clearly communicate technical ideas to customers, executives, other technical staff or non-technical staff
• US Citizenship with Active or Current (within 2 years) Top Secret Security Clearance with SCI eligibility
• Bachelor's degree in Computer Science, Mathematics, Geographic Information Systems (GIS) or related STEM field

Recommended Qualifications

• Certification for AWS Certified Solution Architect or MCSE Cloud Platform and Infrastructure or equivalent
• CompTIA Security + certification
• Master's degree in Computer Science, Mathematics, Geographic Information Systems (GIS) or related STEM field

#LI-SS2

#LI-Onsite

Overview

In this position, you will design and develop high-performance, secure, and automated pipelines for deployment of Esri technology in the cloud and no-premises. You will partner closely with software developers and cloud engineers to ensure our integration and deployment is high-quality, reliable, and mission focused. 

This team supports Defense and Intel clients. You will be part of a talented cross-functional team of dynamic and passionate engineers to deliver capabilities that enable our customers to make a difference in communities around the world. You will be part of a team that influences lasting contributions for communities with the solutions you develop.

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.

Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position. 

Responsibilities

• Design, implement, and maintain high-speed CI/CD pipelines using GitHub Actions/Azure DevOps for cloud-native workflows and Jenkins for complex, cross-platform on-premises build automation
• Architect and optimize Docker environments to ensure consistent, isolated, and reproducible build/test runners across the entire development lifecycle
• Work with the team to help lead the design of the next-generation Python package creation process; manage complex Conda recipes and environments to ensure seamless distribution of the ArcGIS API and its dependencies
• Build and manage the underlying build infrastructure (runners, nodes, and registries) using automated provisioning to ensure high availability and scalability of the release system
• Implement automated security gatekeeping, including the generation of SBOMs (software Bill of Materials), vulnerability scanning, and license compliance for all Python and Rust artifacts
• Work with the team to help design and implement monitoring frameworks to track build performance; assist in automated load and performance testing of the Python stack to identify regressions before release
• Identify and eliminate manual bottlenecks by transitioning legacy workflows into modern, "everything-as-code" processes
• Oversee the lifecycle of third-party dependencies, ensuring that the supply chain is secure, from source code to the final distributed package

Requirements

• 2+ years of professional DevOps, CI/CD, or platform automation 
• Hands on experience designing and maintaining CI/CD pipelines (GitHub Actions, GitLab CI, Azure Pipelines, or similar) 
• Experience working with YAML-based pipeline configurations and infrastructure definitions
• Exposure to automation and scripting (Python and/or JavaScript preferred)
• Experience with infrastructure automation tools such as Ansible, AWS CDK, Terraform or similar IaC frameworks
• Ability to write and optimize Docker files and support container-based deployments
• Understanding of artifact management, dependency management, and secure build practices
• Familiarity with SBOM tools and artifact signing concepts
• Exposure to cloud platforms (AWS and/or Azure) especially compute services and storage services (S3, Blob Storage)
• US citizenship with Active or Current (within 2 years of active) Top Secret Security Clearance with SCI eligibility
• Bachelor's in Computer Science, Mathematics, DevOps, Geographic Information Systems (GIS), or STEM related field

Recommended Qualifications

• Master's in Computer Science, Mathematics, DevOps, Geographic Information Systems (GIS), or Stem related field
• Experience automating backend systems and operational workflows
• Familiarity with release engineering and deployment strategies (blue/green, canary, etc.)
• Experience integrating security scanning into pipelines (SAST/DAST, container scanning)
• Exposure to Kubernetes-based delivery environments
• Exposure to DevSecOps practices and secure development pipelines
• CompTIA Security + certification
• Experience working in Agile or Scrum development environments 

#LI-SS2

#LI-Onsite

Overview

In this position, you will design and develop high-performance, secure, and automated pipelines for deployment of Esri technology in the cloud and no-premises. You will partner closely with software developers and cloud engineers to ensure our integration and deployment is high-quality, reliable, and mission focused. 

This team supports Defense and Intel clients. You will be part of a talented cross-functional team of dynamic and passionate engineers to deliver capabilities that enable our customers to make a difference in communities around the world. You will be part of a team that influences lasting contributions for communities with the solutions you develop.

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.

Esri has a Relocation Assistance Program and can provide support with relocating to the St. Louis, MO area for this position. 

Responsibilities

• Design, implement, and maintain high-speed CI/CD pipelines using GitHub Actions/Azure DevOps for cloud-native workflows and Jenkins for complex, cross-platform on-premises build automation
• Architect and optimize Docker environments to ensure consistent, isolated, and reproducible build/test runners across the entire development lifecycle
• Work with the team to help lead the design of the next-generation Python package creation process; manage complex Conda recipes and environments to ensure seamless distribution of the ArcGIS API and its dependencies
• Build and manage the underlying build infrastructure (runners, nodes, and registries) using automated provisioning to ensure high availability and scalability of the release system
• Implement automated security gatekeeping, including the generation of SBOMs (software Bill of Materials), vulnerability scanning, and license compliance for all Python and Rust artifacts
• Work with the team to help design and implement monitoring frameworks to track build performance; assist in automated load and performance testing of the Python stack to identify regressions before release
• Identify and eliminate manual bottlenecks by transitioning legacy workflows into modern, "everything-as-code" processes
• Oversee the lifecycle of third-party dependencies, ensuring that the supply chain is secure, from source code to the final distributed package

Requirements

• 2+ years of professional DevOps, CI/CD, or platform automation 
• Hands on experience designing and maintaining CI/CD pipelines (GitHub Actions, GitLab CI, Azure Pipelines, or similar) 
• Experience working with YAML-based pipeline configurations and infrastructure definitions
• Exposure to automation and scripting (Python and/or JavaScript preferred)
• Experience with infrastructure automation tools such as Ansible, AWS CDK, Terraform or similar IaC frameworks
• Ability to write and optimize Docker files and support container-based deployments
• Understanding of artifact management, dependency management, and secure build practices
• Familiarity with SBOM tools and artifact signing concepts
• Exposure to cloud platforms (AWS and/or Azure) especially compute services and storage services (S3, Blob Storage)
• US citizenship with Active or Current (within 2 years of active) Top Secret Security Clearance with SCI eligibility
• Bachelor's in Computer Science, Mathematics, DevOps, Geographic Information Systems (GIS), or STEM related field

Recommended Qualifications

• Master's in Computer Science, Mathematics, DevOps, Geographic Information Systems (GIS), or Stem related field
• Experience automating backend systems and operational workflows
• Familiarity with release engineering and deployment strategies (blue/green, canary, etc.)
• Experience integrating security scanning into pipelines (SAST/DAST, container scanning)
• Exposure to Kubernetes-based delivery environments
• Exposure to DevSecOps practices and secure development pipelines
• CompTIA Security + certification
• Experience working in Agile or Scrum development environments 

#LI-SS2

#LI-Onsite

Overview

In this position, you will design and develop high-performance, secure, and automated pipelines for deployment of Esri technology in the cloud and no-premises. You will partner closely with software developers and cloud engineers to ensure our integration and deployment is high-quality, reliable, and mission focused. 

This team supports Defense and Intel clients. You will be part of a talented cross-functional team of dynamic and passionate engineers to deliver capabilities that enable our customers to make a difference in communities around the world. You will be part of a team that influences lasting contributions for communities with the solutions you develop.

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.

Esri has a Relocation Assistance Program and can provide support with relocating to the Redlands, CA area for this position. 

Responsibilities

• Design, implement, and maintain high-speed CI/CD pipelines using GitHub Actions/Azure DevOps for cloud-native workflows and Jenkins for complex, cross-platform on-premises build automation
• Architect and optimize Docker environments to ensure consistent, isolated, and reproducible build/test runners across the entire development lifecycle
• Work with the team to help lead the design of the next-generation Python package creation process; manage complex Conda recipes and environments to ensure seamless distribution of the ArcGIS API and its dependencies
• Build and manage the underlying build infrastructure (runners, nodes, and registries) using automated provisioning to ensure high availability and scalability of the release system
• Implement automated security gatekeeping, including the generation of SBOMs (software Bill of Materials), vulnerability scanning, and license compliance for all Python and Rust artifacts
• Work with the team to help design and implement monitoring frameworks to track build performance; assist in automated load and performance testing of the Python stack to identify regressions before release
• Identify and eliminate manual bottlenecks by transitioning legacy workflows into modern, "everything-as-code" processes
• Oversee the lifecycle of third-party dependencies, ensuring that the supply chain is secure, from source code to the final distributed package

Requirements

• 2+ years of professional DevOps, CI/CD, or platform automation 
• Hands on experience designing and maintaining CI/CD pipelines (GitHub Actions, GitLab CI, Azure Pipelines, or similar) 
• Experience working with YAML-based pipeline configurations and infrastructure definitions
• Exposure to automation and scripting (Python and/or JavaScript preferred)
• Experience with infrastructure automation tools such as Ansible, AWS CDK, Terraform or similar IaC frameworks
• Ability to write and optimize Docker files and support container-based deployments
• Understanding of artifact management, dependency management, and secure build practices
• Familiarity with SBOM tools and artifact signing concepts
• Exposure to cloud platforms (AWS and/or Azure) especially compute services and storage services (S3, Blob Storage)
• US citizenship with Active or Current (within 2 years of active) Top Secret Security Clearance with SCI eligibility
• Bachelor's in Computer Science, Mathematics, DevOps, Geographic Information Systems (GIS), or STEM related field

Recommended Qualifications

• Master's in Computer Science, Mathematics, DevOps, Geographic Information Systems (GIS), or Stem related field
• Experience automating backend systems and operational workflows
• Familiarity with release engineering and deployment strategies (blue/green, canary, etc.)
• Experience integrating security scanning into pipelines (SAST/DAST, container scanning)
• Exposure to Kubernetes-based delivery environments
• Exposure to DevSecOps practices and secure development pipelines
• CompTIA Security + certification
• Experience working in Agile or Scrum development environments 

#LI-SS2

#LI-Onsite

Overview

Join us to work collaboratively with our talented team of dynamic and passionate engineers to deliver capabilities that enable our customers to make a difference. You'll deploy and operate ArcGIS Velocity and ArcGIS Workflow Manager SaaS solutions. You will also have the opportunity to design, deploy, and operate next-generation real-time and big data GIS software-as-a-service (SaaS) capabilities for thousands of cloud users worldwide.

Our teams have a broad mix of experience levels and tenures that support an environment which promotes professional development. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. Our team also puts a high value on work-life balance, and we understand that striking a healthy balance between your personal and professional life is crucial to your happiness and success here. We offer a flexible hybrid schedule so you can have a more productive and well-balanced life both in and outside of work.

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful. This product team works closely with solution delivery consultants to envision and then ‘make real’ the emerging requirements in industry, government, and other user communities.

Responsibilities

• Collaborate with a team of SRE engineers to operate SaaS capabilities across multiple regions on the cloud platform
• Design, implement, configure, and utilize monitoring systems to monitor the health of SaaS products
• Manage infrastructure used for ArcGIS Velocity and ArcGIS Workflow Manager, respond to alerts, and troubleshoot problems to resolution
• Develop, implement, and maintain automation solutions for repetitive operational tasks, such as deployment pipelines, incident resolution, and scaling processes
• Design and implement the deployment and upgrade containerized micro-service components that, when combined, power Esri’s SaaS offerings
• Create and automate Git workflows to simplify code integration, testing, and infrastructure deployments
• Participate in technical spike efforts, bringing new innovative ideas to future versions of our software
• Troubleshoot the system incidents and provide root cause analysis reports
• Provide rotational on-call technical support

Requirements

• 5+ years of experience managing Kubernetes (EKS), logging and monitoring (ELK, Prometheus), and container technologies (Docker, ECS)
• Proficient in using Terraform for automating infrastructure provisioning and management
• Ability to design and automate Git workflows for streamlined code integration, testing, and infrastructure deployment
• Ability to write scripts to deploy infrastructure and/or applications (Bash, Python, Terraform)
• High level of understanding and experience with cloud computing platforms (AWS)
• Strong knowledge of Linux Operating system administration, including troubleshooting, performance tuning, and shell scripting
• Proficient in cloud networking, including VPCs, subnets, security groups, and VPNs in platforms like AWS
• Skilled in identifying and resolving system and application issues through effective troubleshooting and root cause analysis
• Working knowledge of a source control and issue management system, preferably GitHub
• Working knowledge of authoring, deploying, and troubleshooting Java applications on AWS Lambda
• Bachelor’s degree in computer science, computer engineering, GIS, or information systems

Recommended Qualifications

• 5+ years of experience designing, administering, and/or maintaining cloud environments, such as AWS, supporting 24×7 high-availability production environments
• Interest in working with GitOps principles to automate the deployment of applications on Kubernetes clusters
• Certifications: AWS Certified Solution Architect Associate, CKA/CKAD or similar
• Experience managing OpenSearch (datastore or logstore), and Kafka for managing distributed data streams and ensuring high availability in large-scale systems
• Ability to work with continuous integration and delivery best practices
• Knowledge of operating resilient, highly available, scalable, and performance SaaS capabilities
• Knowledge of Esri ArcGIS or other web mapping technologies
• Master’s degree in computer science, computer engineering, GIS, or information systems

#LI-DR5