As an Account Manager your focus will be on driving incremental revenue and providing the tools and support for our partners to make sure they thrive on our platform and increase sales while improving operational aspects. With this in mind, you need to be super passionate about account management and business development, but also able to adapt and change your tone and approach depending on the type of partner you're working with.

On a personal note, it goes without saying that you're a team player and willing to get your hands dirty as we build this new area of our business in Slovakia! As time progresses and more Restaurant partners are onboarded, the targets and duties of the role may develop. This means that you must thrive in the 'start-up' environment where constant change means there's always lots to get your teeth into!   

What you’ll be doing

• Successfully onboarding and training venues together with Account Managers, providing them with all the tools and information to start working as soon as possible. Hired candidates will first learn the basics of onboarding new partners to our platform, which will take approximately one month.
• Driving and managing Month over Month operations excellence metrics, growth of our current venues and improving venue performance by measuring critical KPIs, strong analysis, and frequent quality and satisfaction checks.
• Owning the partner's assortment - suggesting which products should be listed initially, and working with the partner to constantly add/remove items to improve customer conversion.
• Working with the partner to improve overall sales and conversion rates by sharing tools and best practices to help ensure the partner's success.
• Getting feedback from our partners and translating it into product, marketing and operations improvement
• Key communicator between Wolt and Restaurant partners.
• Working closely together with the marketing team to plan and execute campaigns together with Restaurant partners

Our humble expectations

• You have proven experience from previous account management, business development or similar role
• You are a self-starter, reliable team player with the ability to deliver results on-time and successfully manage multiple projects simultaneously
• You cultivate extensive mutually beneficial relationships 
• You are structured, detailed, and service-oriented
• Strong analytical experience and specific knowledge of analytical dashboards - for example, Looker or Power BI
• You have strong problem-solving skills with a bias for action and impact
• You have a proactive mentality - an independent thinker who can work with limited guidance but can deliver a successful outcome through grit and determination 
• Excellent interpersonal skills with the ability to adapt tone to suit the audience
• Native-level Slovak and fluent in English (minimum B2)

What we offer

• 🌍 Independent work in a dynamic, international team
• 💙 Employee Assistance Programme - therapy and wellbeing
• % Discount on your Wolt orders
• 🤒 Sick days benefit 
• 💪Sports benefit
• 🚗Fuel discount card 
• 🐶Dog friendly office 
• 💻 Modern work equipment
• 🏡Hybrid working 

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting. 

The salary below is the monthly salary range for this position.

Precision for Medicine is looking for an experienced Line Manager, Site Contracts Management to join our European team. This position can be covered fully remotely from Poland, Slovakia, Hungary, Romania or Serbia.

Position Summary:

Work closely with Study Start Up, Clinical Operations, Legal, HR, Finance, Grants Management, and other stakeholders to ensure the Site Contracts team has all necessary tools to effectively deliver site contracts, investigator/site budget and departmental financial deliverables in the shortest possible time. Plays a key role in ensuring that contracting, investigator/site budget development, and financial reporting outputs are aligned with defined study timelines and financial objectives. This role will support the negotiation of contracts and site budgets when needed and manage interactions with key clients and institutions. Will participate in corporate strategic initiatives for the Start Up group, such as Oncology Site Network and Rapid Start-up, and will be part of the SSU Leadership.

Essential Functions:

Essential functions of the job include but are not limited to:

Site Contracting and Investigator/Site Budget Oversight: 

• Support review, update, and/or establish processes and procedures for overall site contract, investigator/site budget and financial management at the regional and global level.
• Oversee the development, maintenance, and global implementation of investigator/site budget templates, ensuring alignment with regional regulations, institutional requirements, sponsor expectations, and internal financial governance standards.
• Escalate and resolve complex issues with Legal, Finance, Grants Management, or senior leadership.
• Support team members to review, draft, and negotiate a variety of agreements and financial documents including confidentiality agreements, master agreements, clinical study agreements, investigator/site budgets, ancillary agreements, and amendments.
• Oversee execution of agreements and investigator/site budgets at the portfolio level in accordance with each study’s contract and financial plan.

Line Management:

• Line manage site contract team members, ensuring consistent application of contracting, investigator/site budget development, and reporting standards.
• Allocate resources for new business and ongoing studies, including forecasting, workload planning for contracts and budgets.
• Participate in discussions on resource needs and future planning for site contracting and investigator/site budget development structures, including global operating models

Financial Governance: 

• Report, analyze, and manage contract and investigator/site budget-related metrics, including productivity, cycle times, cost performance, and unit-level reporting outputs.

Other Tasks and Responsibilities: 

• Ensure adherence to company policies, procedures, contracting standards, and financial governance expectations, including grants and institutional requirements.
• Oversee the maintenance and integrity of contract, budget, and reporting data within contract management systems and databases, including archival requirements.
• Identify opportunities for process improvement related to budget development, reporting efficiency, and grant alignment, and implement corrective actions as needed.
• Assist in designing and implementing policies and procedures to ensure timely execution of contracts, budgets, and financial reporting deliverables.
• Represent the organization as a Subject Matter Expert in site contracting, budget strategy, and grant-related processes in internal, sponsor, and client-facing meetings.
• Other tasks, as assigned.

Qualifications:

Minimum Required:

• 4-year college degree or equivalent experience, ideally in a scientific, healthcare, finance, or business discipline
• Experience within Site Contracts and investigator/site budget functions in a Clinical Research Organization (CRO)
• Experience leading or supporting global country budget template development, including standardization of cost categories, fair market value considerations, and alignment with sponsor and internal financial governance expectations.
• Demonstrated general financial acumen, including understanding of budgets, cost drivers, forecasting, and financial implications of contracting and grant decisions
• Experience working with clinical trial contracts and budgets, and financial oversight and governance
• Experience in remote people management

Preferred:

• 5+ years of relevant experience in drafting, reviewing, and negotiating Clinical Trial Agreements, investigator/site budgets, and managing, controlling, and tracking the contract and financial lifecycle at project and portfolio level
• Experience developing and implementing site contracting and budget strategies, including exposure to Sponsors and grant-funded studies
• Experience working across different global site contracting and budget models, including centralized and regional structures
• Familiarity with unit-level financial reporting and portfolio oversight

Skills & Competencies

• Strong organizational, analytical, and written communication skills with high attention to detail
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment
• Demonstrated ability to drive outcomes related to budget development, reporting accuracy, and cycle-time efficiencies
• Executes time-sensitive matters while maintaining accuracy, compliance, and fiscal responsibility
• Highly self-motivated; able to work independently and collaboratively in a global, virtual team environment
• Demonstrates professionalism, accountability, and strong stakeholder engagement skills
• Displays sound business judgment with a proactive and solution-oriented work style
• Proficient in MS Office and relevant systems, including investigator/site budget development tools, contract databases, and reporting platforms
• Handles sensitive contractual and financial information with discretion
• Builds and maintains strong cross-functional relationships to support contracts, budgets, and grant-aligned objectives
• Ability to travel domestically and internationally, including overnight stays

Precision for Medicine is looking for an experienced Line Manager, Site Contracts Management to join our European team. This position can be covered fully remotely from Poland, Slovakia, Hungary, Romania or Serbia.

Position Summary:

Work closely with Study Start Up, Clinical Operations, Legal, HR, Finance, Grants Management, and other stakeholders to ensure the Site Contracts team has all necessary tools to effectively deliver site contracts, investigator/site budget and departmental financial deliverables in the shortest possible time. Plays a key role in ensuring that contracting, investigator/site budget development, and financial reporting outputs are aligned with defined study timelines and financial objectives. This role will support the negotiation of contracts and site budgets when needed and manage interactions with key clients and institutions. Will participate in corporate strategic initiatives for the Start Up group, such as Oncology Site Network and Rapid Start-up, and will be part of the SSU Leadership.

Essential Functions:

Essential functions of the job include but are not limited to:

Site Contracting and Investigator/Site Budget Oversight: 

• Support review, update, and/or establish processes and procedures for overall site contract, investigator/site budget and financial management at the regional and global level.
• Oversee the development, maintenance, and global implementation of investigator/site budget templates, ensuring alignment with regional regulations, institutional requirements, sponsor expectations, and internal financial governance standards.
• Escalate and resolve complex issues with Legal, Finance, Grants Management, or senior leadership.
• Support team members to review, draft, and negotiate a variety of agreements and financial documents including confidentiality agreements, master agreements, clinical study agreements, investigator/site budgets, ancillary agreements, and amendments.
• Oversee execution of agreements and investigator/site budgets at the portfolio level in accordance with each study’s contract and financial plan.

Line Management:

• Line manage site contract team members, ensuring consistent application of contracting, investigator/site budget development, and reporting standards.
• Allocate resources for new business and ongoing studies, including forecasting, workload planning for contracts and budgets.
• Participate in discussions on resource needs and future planning for site contracting and investigator/site budget development structures, including global operating models

Financial Governance: 

• Report, analyze, and manage contract and investigator/site budget-related metrics, including productivity, cycle times, cost performance, and unit-level reporting outputs.

Other Tasks and Responsibilities: 

• Ensure adherence to company policies, procedures, contracting standards, and financial governance expectations, including grants and institutional requirements.
• Oversee the maintenance and integrity of contract, budget, and reporting data within contract management systems and databases, including archival requirements.
• Identify opportunities for process improvement related to budget development, reporting efficiency, and grant alignment, and implement corrective actions as needed.
• Assist in designing and implementing policies and procedures to ensure timely execution of contracts, budgets, and financial reporting deliverables.
• Represent the organization as a Subject Matter Expert in site contracting, budget strategy, and grant-related processes in internal, sponsor, and client-facing meetings.
• Other tasks, as assigned.

Qualifications:

Minimum Required:

• 4-year college degree or equivalent experience, ideally in a scientific, healthcare, finance, or business discipline
• Experience within Site Contracts and investigator/site budget functions in a Clinical Research Organization (CRO)
• Experience leading or supporting global country budget template development, including standardization of cost categories, fair market value considerations, and alignment with sponsor and internal financial governance expectations.
• Demonstrated general financial acumen, including understanding of budgets, cost drivers, forecasting, and financial implications of contracting and grant decisions
• Experience working with clinical trial contracts and budgets, and financial oversight and governance
• Experience in remote people management

Preferred:

• 5+ years of relevant experience in drafting, reviewing, and negotiating Clinical Trial Agreements, investigator/site budgets, and managing, controlling, and tracking the contract and financial lifecycle at project and portfolio level
• Experience developing and implementing site contracting and budget strategies, including exposure to Sponsors and grant-funded studies
• Experience working across different global site contracting and budget models, including centralized and regional structures
• Familiarity with unit-level financial reporting and portfolio oversight

Skills & Competencies

• Strong organizational, analytical, and written communication skills with high attention to detail
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment
• Demonstrated ability to drive outcomes related to budget development, reporting accuracy, and cycle-time efficiencies
• Executes time-sensitive matters while maintaining accuracy, compliance, and fiscal responsibility
• Highly self-motivated; able to work independently and collaboratively in a global, virtual team environment
• Demonstrates professionalism, accountability, and strong stakeholder engagement skills
• Displays sound business judgment with a proactive and solution-oriented work style
• Proficient in MS Office and relevant systems, including investigator/site budget development tools, contract databases, and reporting platforms
• Handles sensitive contractual and financial information with discretion
• Builds and maintains strong cross-functional relationships to support contracts, budgets, and grant-aligned objectives
• Ability to travel domestically and internationally, including overnight stays

As a Staff (techlead-level) Infrastructure Engineer, you will lead the design, implementation, and evolution of our cloud infrastructure platforms that power SentinelOne’s products at scale. You will drive complex, cross‑functional initiatives end‑to‑end, set technical direction for Kubernetes and cloud infrastructure (70+ K8s clusters, tens of thousands of nodes, multi‑region AWS (EKS) and GCP (GKE), multi‑account setup), and raise the bar for reliability, performance, and security. You will act as a go‑to expert and mentor for other engineers, helping them develop, deliver, and operate services efficiently on top of our platform.

What Will You Do?

Primary responsibilities include: 

• Own, design, build, and evolve systems and large, impactful initiatives (complex, ambiguous problems) across Kubernetes and cloud infrastructure that allow our engineers to deliver features safely, quickly, and reliably – such as the cloud infrastructure platform we’re building.
• Maintain and enhance large‑scale Kubernetes infrastructure, troubleshoot and resolve complex issues in the platform and related cloud services, including performance, scalability, and reliability, as well as H-A, observability, security, and cost-efficiency challenges.
• Ensure our Kubernetes infra and surrounding ecosystem are fully automated using IaC (Terraform, incl. writing, maintaining and improving modules & tooling) and GitOps (ArgoCD) and adhere to best practices in security and compliance. You will also define & evolve standards and patterns across teams and guide others in adopting these practices.
• Support Engineering teams as a trusted partner, helping them adopt and utilize the platform effectively (repeatable, self‑service infrastructure), and influence roadmaps with infrastructure & reliability considerations.
• Own and continuously improve key metrics around performance, throughput, reliability, and failure rates, including capacity planning and deployment strategies.
• Contribute to and sometimes lead incident response efforts, post‑incident reviews, and systemic improvements to prevent recurrence.
• As Staff Engineer, you will be expected to mentor and coach other engineers, fostering a culture of knowledge sharing, continuous learning, and high‑quality engineering practices.

What Skills and Knowledge Will You Bring?

Ideal candidates will have:

• Multiple years of hands-on Kubernetes administrator experience, including maintenance, configuration, and operations in large-scale production environments - such as dozens of clusters, hundreds of nodes, multi‑region, or multi‑account setups.
• Experience with managed offerings like EKS and/or GKE. KOPS and others are a plus.
• Strong experience with ingress controllers configuration and troubleshooting (like Traefik or Gloo) and production experience maintaining standard add-ons (like cert‑manager, Karpenter, Keda, Cilium, CoreDNS etc).
• Deep, practical experience with GitOps tooling and workflows, ideally ArgoCD and/or Flux; with CI/CD pipelines, ideally GitHub Actions, including designing and operating workflows for infrastructure and application delivery.
• Strong experience with Terraform or Terragrunt, including designing and maintaining reusable modules and shared infrastructure components.
• Ability to design automation and tooling to streamline day-to-day operations such as cluster lifecycle, upgrades, and policy enforcement. 
• Highly preferred: proficiency in Python or Golang, with the ability to automate operations, build small tools or services, and review code for quality and reliability.
• Strong AWS and/or GCP infrastructure knowledge across core services, networking, security, IAM, and cost optimization.
• Solid understanding of SRE principles, including SLAs, SLOs, and SLIs, and how to design systems to meet them.
• Incident response experience, including participation in on‑call rotations and leading or contributing to incident reviews.
• Experience leading technical projects from start to finish - you will take full ownership of  work, catch issues early and create solutions that help different teams and services work better together. Strong ability to handle context-switching.
• Experience mentoring and coaching engineers, driving improvements in engineering practices, and fostering a collaborative, learning‑oriented environment.
• Experience using AI tools in day-to-day engineering work and a solid understanding of FinOps practices for managing and optimizing cloud costs.

Why SentinelOne?

AI is redefining how the world operates and rewriting the rules of security in real time, and SentinelOne was built for this moment. From day one, we architected an AI-native platform designed to operate at machine speed, not as an add-on to legacy systems but as the foundation itself. If you want to build where innovation and impact move together, this is that place.

We invest in our Sentinels with comprehensive, competitive benefits designed to support you and your family:

• Salary starting from 5000 EUR/month. Annual bonus based on company performance, paid in two installments. The final base salary may be adjusted based on the individual skills and experience of the selected candidate.
• Enjoy flexible working hours and the option to work remotely from anywhere in Slovakia. We offer access to major co-working spaces for those who prefer an office environment. In Czechia, you can also work from our modern offices in Prague or Brno.
• Stock & Bonuses: Grant of Restricted Stock Units with a 4-year vesting plan, annual performance-based bonuses, and an employee stock purchase plan.
• Time Off & Well-being: Flexible Time Off, on top of the standard 5 weeks vacation, flexible paid sick days, fully paid Short Term Sick/Nursing Leave, 16-week parental leave, grandparent leave, and additional company holidays.
• Insurance & Wellbeing: Pension Insurance Contribution, Premium life insurance, Paid Multisport Benefit Card and a Global Employee Assistance Program.
• Work Perks: Monthly meal and well-being allowance, high-end MacBook/Windows laptop, work-from-home support, and Multisport card paid by SentinelOne.
• Growth & Community: LinkedIn Learning, internal mentoring, educational support, generous referral bonuses, and optional company events (sports, BBQs, charity).

KLARSTEIN has been designing, producing, and selling products in the areas of kitchen appliances, garden & living, sports and consumer electronics since 2005 and is now one of Europe’s largest digital companies including around 500 employees around the globe. 

*from 2500 €/month gross depends on experience 

What you will do:  

• Drive Group Controlling across European entities and sales channels (own webshops & marketplaces)
• Coordinate the monthly controlling closing and deliver management reporting in Lucanet (consolidation is managed by a separate team)
• Own data quality and reconciliations across SAP ↔ Lucanet (incl. local systems where relevant)
• Lead budget & rolling forecast cycles, incl. scenario planning and management presentations
• Deliver profitability and driver-based analyses (price/mix, performance marketing, COGS, logistics, marketplace fees, returns, FX) by country/channel
• Own inventory controlling: inventory valuation, and inventory health (turnover/DOH, aging, slow movers/obsolescence)
• Act as a finance business partner for key stakeholders (Online Sales, Marketing, Operations) and identify optimization opportunities
• Contribute to team coordination and mentoring within a 4-person controlling setup

What we are looking for:  

• Degree in accounting, finance, or related fields
• 4+ years in Controlling/FP&A (group/regional experience is a plus)
• Strong skills in budgeting, forecasting, reporting and performance storytelling
• ACCA, CFA or Big4 experience is an advantage
• Experience with Lucanet and/or SAP (or similar tools); PowerBI, advanced Excel
• Solid understanding of e-commerce drivers and inventory/working capital topics
• Business partnering mindset, structured approach, strong communication
• Fluent English (German is a plus)

What we offer: 

• Teambuildings – Meet your colleagues in informal setting like Family day and let yourself loose during our Christmas and Summer parties. One thing we can assure you of is that in KLARSTEIN we know how to party.
• Coffee bar – Help yourself to sweets and fresh fruit, sparkling water, tea or coffee to the heart’s content.
• Employee discounts – Save 30% on anything from our brands (like Klarstein or Capital Sports). Kitchen appliances, top-notch sound systems, garden furniture ... you will surely choose something from 2500 products we have on offer.
• Multisport card – Free access to hundreds of sport centres, wellness centres, gyms or classes (yoga, dance, etc.) all around the country. Almost completely paid for by us.
• Bonuses for special occasions – We realize, that work is only a part of your life, and will support you on your personal journey as well. 
• Sick days – On top of an annual leave, you have a few paid sick days you can use to recover.
• Slovnaft BAjk – If you want to commute by bicycle, we will chip in on your Slovnaft BAjk subscription (bike sharing in Bratislava).
• A wide range of courses – Increase your professional expertise, get hang of people skills or anything else that will help your professional (and personal) life. Courses, books or online library is on your fingertips.
• English/German/Slovak lessons – Learn new language or step up your game on one of the professional courses. You can join a lessons with a professional lector online from anywhere!
• We offer also place you can leave your bike and after that you can chill in our chill zone, or just took a massage from our massage chair.

Who we are: 

KLARSTEIN creates, builds and scales consumer brands globally. Within the last 17 years we have created and built own e-commerce brand KLARSTEIN

We plan to grow even further and reinvest in world-class logistics and fulfilment, innovative digital marketing, e-commerce, marketplace development and other sales channels. To fuel this growth, we are looking for talented and highly motivated colleagues like you to join us in shaping the DNA of KLARSTEIN

JOIN US!

We are looking for a dedicated DevOps Engineer to join our Analytics team and manage our in-memory database (IMF) and related services. Our system runs on Google Cloud Platform (GCP) and Kubernetes and integrates with Kafka, MongoDB, and other services. Your job will be to keep our databases and services running smoothly, maintain reliable monitoring, and develop tools and automation for new releases, maintenance, and incident management.

The team works remotely in the Central European Time Zone. We are happy to meet you in Brno, Prague (Czechia) or Bratislava (Slovakia), where our headquarters is located. Salary ranges from 4,200 EUR gross/month, depending on your seniority.

Responsibilities

• System Administration:
• Manage and configure our Kubernetes components to ensure they are highly available, reliable, and perform well.
• Incident Management:
• Handle incident responses and perform root cause analysis for critical issues.
• Participate in a 24/7 on-call rotation, with each duty lasting 1 week. We aim to have 4 engineers in the rotation.
• Automation and Tools Development: Create and maintain scripts and tools using Python and Go to automate operations and reduce manual tasks.
• Scaling and Resource Planning:
• Monitor system performance and plan for future scaling.
• Ensure there are enough resources during peak times.
• Monitoring and Logging:
• Set up and maintain systems to monitor and log activities, so issues can be detected and addressed early.
• Backup and Recovery:
• Ensure our database has reliable backups and efficient tools for quick and smooth recovery.
• Collaboration:
• Work closely with other engineers and product managers to ensure successful project delivery.
• Collaborate with L2 support engineers to ensure seamless operations and effective problem resolution.

Qualifications

Experience:

• Worked in DevOps or Site Reliability Engineering (SRE) before.
• Understand basic DevOps principles.
• Familiar with cloud platforms, especially Google Cloud Platform (GCP).
• It’s important to know how to use Kubernetes.
• Know how to build and maintain CI/CD pipelines in GitLab or similar.

Skills:

• Good at automating tasks and scripting with Python, Go, or Shell (for basic Linux tasks and Kubernetes management).
• Experienced in handling and resolving incidents.

Tools:

• Know how to use monitoring tools such as VictoriaMetrics and Grafana.
• Familiar with logging tools.

Problem-solving:

• Good at analyzing issues and finding solutions.

Communication:

• Can communicate well and work well with remote teams.

Adaptability:

• Able to work on your own and manage multiple tasks.
• Comfortable working in a fast-paced environment.

Our stack

• GitLab
• Victoria metrics, Grafana, InfluxDB, Chronograf, Sentry
• IMF (our in-memory database written in C++), Apache Kafka, MongoDB
• Kubernetes (GKE), Google Cloud Platform, gRPC
• Python, Go

Your success story.

First 30 Days:

• Get to know the team, the company, and key processes.
• Start working on your first tasks.
• Learn about our infrastructure, release process, tools, and product with our help.

First 90 Days:

• Take an active role in daily operations, including monitoring and incident management.
• Work on small automation projects to make routine tasks easier and improve efficiency.
• Help develop and maintain internal tools for monitoring, logging, and automation.
• Join the on-call rotation with support from experienced team members.

First 180 Days:

• Take ownership of specific tasks and projects, working independently.
• Contribute to scaling and resource planning to ensure the system can handle future growth and peak times.
• Understand the team's direction and help shape our future.

#LI-KP1

We are looking for a dedicated DevOps Engineer to join our Analytics team and manage our in-memory database (IMF) and related services. Our system runs on Google Cloud Platform (GCP) and Kubernetes and integrates with Kafka, MongoDB, and other services. Your job will be to keep our databases and services running smoothly, maintain reliable monitoring, and develop tools and automation for new releases, maintenance, and incident management.

The team works remotely in the Central European Time Zone. We are happy to meet you in Brno, Prague (Czechia) or Bratislava (Slovakia), where our headquarters is located. 

Responsibilities

• System Administration:
• Manage and configure our Kubernetes components to ensure they are highly available, reliable, and perform well.
• Incident Management:
• Handle incident responses and perform root cause analysis for critical issues.
• Participate in a 24/7 on-call rotation, with each duty lasting 1 week. We aim to have 4 engineers in the rotation.
• Automation and Tools Development: Create and maintain scripts and tools using Python and Go to automate operations and reduce manual tasks.
• Scaling and Resource Planning:
• Monitor system performance and plan for future scaling.
• Ensure there are enough resources during peak times.
• Monitoring and Logging:
• Set up and maintain systems to monitor and log activities, so issues can be detected and addressed early.
• Backup and Recovery:
• Ensure our database has reliable backups and efficient tools for quick and smooth recovery.
• Collaboration:
• Work closely with other engineers and product managers to ensure successful project delivery.
• Collaborate with L2 support engineers to ensure seamless operations and effective problem resolution.

Qualifications

Experience:

• Worked in DevOps or Site Reliability Engineering (SRE) before.
• Understand basic DevOps principles.
• Familiar with cloud platforms, especially Google Cloud Platform (GCP).
• It’s important to know how to use Kubernetes.
• Know how to build and maintain CI/CD pipelines in GitLab or similar.

Skills:

• Good at automating tasks and scripting with Python, Go, or Shell (for basic Linux tasks and Kubernetes management).
• Experienced in handling and resolving incidents.

Tools:

• Know how to use monitoring tools such as VictoriaMetrics and Grafana.
• Familiar with logging tools.

Problem-solving:

• Good at analyzing issues and finding solutions.

Communication:

• Can communicate well and work well with remote teams.

Adaptability:

• Able to work on your own and manage multiple tasks.
• Comfortable working in a fast-paced environment.

Our stack

• GitLab
• Victoria metrics, Grafana, InfluxDB, Chronograf, Sentry
• IMF (our in-memory database written in C++), Apache Kafka, MongoDB
• Kubernetes (GKE), Google Cloud Platform, gRPC
• Python, Go

Your success story.

First 30 Days:

• Get to know the team, the company, and key processes.
• Start working on your first tasks.
• Learn about our infrastructure, release process, tools, and product with our help.

First 90 Days:

• Take an active role in daily operations, including monitoring and incident management.
• Work on small automation projects to make routine tasks easier and improve efficiency.
• Help develop and maintain internal tools for monitoring, logging, and automation.
• Join the on-call rotation with support from experienced team members.

First 180 Days:

• Take ownership of specific tasks and projects, working independently.
• Contribute to scaling and resource planning to ensure the system can handle future growth and peak times.
• Understand the team's direction and help shape our future.

#LI-KP1

Step into a pivotal role at the heart of Enterprise Engineering, where strategy meets execution across a fast-scaling, product-led organisation. As a Technical Program Manager in Super, you’ll operate at the center of multiple high-impact initiatives—connecting four engineering tribes and cross-functional guilds to ensure seamless delivery in a year defined by transformation. Working closely with senior leadership and reporting into the CIO’s office, you will drive the day-to-day orchestration of complex programmes, turning ambitious plans into coordinated action. This is an opportunity to shape how a modern, automation-first platform enables growth, innovation, and operational excellence across an entire enterprise.

Step into a pivotal role at the heart of Enterprise Engineering, where strategy meets execution across a fast-scaling, product-led organisation. As a Technical Program Manager in Super, you’ll operate at the center of multiple high-impact initiatives—connecting four engineering tribes and cross-functional guilds to ensure seamless delivery in a year defined by transformation. Working closely with senior leadership and reporting into the CIO’s office, you will drive the day-to-day orchestration of complex programmes, turning ambitious plans into coordinated action. This is an opportunity to shape how a modern, automation-first platform enables growth, innovation, and operational excellence across an entire enterprise.

Step into a pivotal role at the heart of Enterprise Engineering, where strategy meets execution across a fast-scaling, product-led organisation. As a Technical Program Manager in Super, you’ll operate at the center of multiple high-impact initiatives—connecting four engineering tribes and cross-functional guilds to ensure seamless delivery in a year defined by transformation. Working closely with senior leadership and reporting into the CIO’s office, you will drive the day-to-day orchestration of complex programmes, turning ambitious plans into coordinated action. This is an opportunity to shape how a modern, automation-first platform enables growth, innovation, and operational excellence across an entire enterprise.

Step into a pivotal role at the heart of Enterprise Engineering, where strategy meets execution across a fast-scaling, product-led organisation. As a Technical Program Manager in Super, you’ll operate at the center of multiple high-impact initiatives—connecting four engineering tribes and cross-functional guilds to ensure seamless delivery in a year defined by transformation. Working closely with senior leadership and reporting into the CIO’s office, you will drive the day-to-day orchestration of complex programmes, turning ambitious plans into coordinated action. This is an opportunity to shape how a modern, automation-first platform enables growth, innovation, and operational excellence across an entire enterprise.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

• Analysing data to optimise Bolt’s marketplace health for drivers and riders.
• Developing complex analytical models and reporting systems for Slovakia.
• Developing and nurturing critical relationships that will grow our business (stakeholders include: unions; regulators; government officials; local communities, etc.).
• Identifying trends, risks, and improvement opportunities on a local level that may impact the business.
• Overseeing the optimisation of local operational processes and procedures.
• Driving business growth and revenue through achieving operational milestones and key metrics.
• Taking ownership of Bolt’s growth in Slovakia by ensuring both local operations and HQ teams support and collaborate actively with each other to meet business objectives.
• Advocating and elevating Bolt’s brand, product, and service whilst navigating through regulatory matters and local policies within the transportation and tech industry.
• Overseeing the design and execution of operational strategies/goals to strengthen our value proposition.

• You have 1+ years of experience in an operations management role.
• You have 5+ years of experience working in Operations, Consulting, Analytics, or in a related field.
• You are a strong leader and collaborator with excellent English and the Czech or Slovak language (both verbal and written).
• You are a hustler, not stopping after several obstacles a day.
• You are passionate about new technologies and ride-hailing.
• You are highly analytical and have a data-driven mindset with excellent Excel skills.
• You have a Bachelor’s Degree or higher in Economics, Finance, or other analytical subject.
• You have a strong sense of ownership with a hands-on approach.
• You are comfortable with developing analytical and decision frameworks to support your strategies and decisions.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.

• Impact millions of customers and partners in 600+ cities across 50 countries.

• Work in fast-moving autonomous teams with some of the smartest people in the world.

• Accelerate your professional growth with unique career opportunities.

• Get a rewarding salary and stock option package that lets you focus on doing your best work.

• Enjoy the flexibility of working in a hybrid mode with a minimum of 12 days in the office each month to foster strong connections and teamwork..

• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location.

KLARSTEIN has been designing, producing, and selling products in the areas of kitchen appliances, garden & living, sports and consumer electronics since 2005 and is now one of Europe’s largest digital companies including around 500 employees around the globe. 

from 1900 €/month gross + variable part 

What you will do:  

We are looking for a business-minded Category Manager to act as a leader with 360° view of your assigned category and countries. You will drive strategy, manage a diverse portfolio, and collaborate across teams to ensure growth and profitability in your region. 

Key Responsibilities: 

• Strategy & Leadership: Develop and execute end-to-end category strategies, set pricing, and drive commercial objectives as the primary business owner for your markets.  
• Portfolio Management: Oversee the lifecycle of ~1,000 core SKUs and ~2,500 long-tail items, making key decisions on launches, maintenance, and phase-outs based on performance.  
• Forecasting & Planning: Own the forecasting cycle, ensuring accuracy by incorporating market trends, seasonality, and local variables.  
• Product & Content: Translate market insights into product briefs for development and lead content localization to ensure it resonates with local customers.  
• Operations & Marketing: Partner with Operations to optimize costs and inventory, and work with Marketing to boost category visibility across digital channels (Google, Meta, etc.).  

What we are looking for:  

• Strong analytical skills to interpret data, trends, and financial metrics. 
• Experience in product lifecycle management and forecasting.
• Ability to work cross-functionally (Logistics, Marketing, Product Development).
• Strategic thinking with a hands-on approach to problem-solving. 
• 2-3 years of experience in e-commerce or similar positions 

What we offer: 

• Teambuildings – Meet your colleagues in informal setting like Family day and let yourself loose during our Christmas and Summer parties. One thing we can assure you of is that in BBG we know how to party.
• Coffee bar – Help yourself to sweets and fresh fruit, sparkling water, tea or coffee to the heart’s content.
• Employee discounts – Save 30% on anything from our Klarstein portfolio you will surely choose something from 2500 products we have on offer.
• Multisport card – Free access to hundreds of sport centres, wellness centres, gyms or classes (yoga, dance, etc.) all around the country. Almost completely paid for by us.
• Bonuses for special occasions – We realize, that work is only a part of your life, and will support you on your personal journey as well. 
• Sick days – On top of an annual leave, you have a few paid sick days you can use to recover.
• Slovnaft BAjk – If you want to commute by bicycle, we will chip in on your Slovnaft BAjk subscription (bike sharing in Bratislava).
• A wide range of courses – Increase your professional expertise, get hang of people skills or anything else that will help your professional (and personal) life. Courses, books or online library is on your fingertips.
• English/German/Slovak lessons – Learn new language or step up your game on one of the professional courses. You can join a lessons with a professional lector online from anywhere!
• We offer also place you can leave your bike and after that you can chill in our chill zone, or just took a massage from our massage chair.

Who we are: 

KLARSTEIN creates, builds and scales consumer brands globally. Within the last 17 years we have created and built own e-commerce brand KLARSTEIN

We plan to grow even further and reinvest in world-class logistics and fulfilment, innovative digital marketing, e-commerce, marketplace development and other sales channels. To fuel this growth, we are looking for talented and highly motivated colleagues like you to join us in shaping the DNA of KLARSTEIN

JOIN US!

How You'll Make an Impact: 

As a Senior DevOps Engineer at Cloudbeds, your goal is to constantly improve and scale our SaaS platform to deliver an exceptional experience to hoteliers and their guests worldwide. You'll own the creation, monitoring, automation, and support of our cloud infrastructure and delivery pipelines — enabling product teams to ship high-quality software with speed and confidence. Working within a bottom-up culture that values healthy debate and collaborative problem-solving, you'll have real influence over architecture decisions and the opportunity to shape how we scale infrastructure for one of the fastest-growing hospitality technology platforms in the world.

Our Infrastructure Team: 

Our Infrastructure team is made up of engineers who take genuine pride in their craft, owning projects end-to-end and holding themselves to a high bar. We're passionate about technology and constantly pushing to improve our stack, not just maintain it. If you thrive in an environment where attention to detail matters, great communication is a given, and you're comfortable challenging the status quo to make things better, you'll feel right at home here.

What You Bring to the Team:

• Architect, improve, and scale Cloudbeds' cloud infrastructure on AWS, with a focus on reliability, security, and performance
• Build and evolve our Kubernetes (EKS) platform, driving adoption of containerization best practices across engineering teams
• Automate infrastructure provisioning and configuration using infrastructure-as-code tools like Terraform
• Design, build, and maintain CI/CD pipelines (GitHub Actions, ArgoCD) that enable fast, reliable software delivery
• Partner with product and engineering teams to drive projects to production, sharing DevOps expertise and ensuring strong environment configuration from the infrastructure side
• Maintain and improve monitoring, logging, and alerting systems to ensure platform health and rapid incident response
• Participate in on-call rotation to support production environment stability.

What Sets You Up for Success:

• 5+ years of experience as a DevOps Engineer working hands-on with AWS (networking, compute, storage, queues, databases, cache, permissions).
• 5+ years of strong Kubernetes and Docker experience, including implementing and scaling EKS platforms at production scale.
• Deep expertise with Terraform for infrastructure-as-code and configuration management.
• Proven experience building and supporting CI/CD pipelines using GitHub Actions and ArgoCD.
• Strong knowledge of monitoring and observability tools such as Datadog, Prometheus, Loki, or AWS CloudWatch.
• Working knowledge of web application servers (NGINX, Ingress controllers), databases (MySQL, PostgreSQL, Aurora), caching (Redis, Memcached), and queue technologies (SQS).
• Ability to write Bash and/or Python scripts to automate operational tasks.
• Strong Linux system administration skills and solid networking fundamentals.
• Excellent written and verbal English communication skills; comfortable working asynchronously across a globally distributed remote team.

#LI-REMOTE #LI-IK1

Bloomreach powers digital commerce with AI-native solutions for marketing automation, search and merchandising, conversational shopping assistance, and headless content management—driven by unified customer and product data for personalization and measurable business impact. We're expanding with new ideas and modules.

For example, our Autonomous marketing solution, you can get more info about our vision here -  https://visit.bloomreach.com/innovation-fest-2025-after

Join the Engineering team working on an Autonomous marketing solution to help shape the future of autonomous marketing. As a Software Engineer, you'll build and deploy agentic AI systems with real-world impact, collaborating alongside innovators redefining how brands engage millions of customers.

If you're passionate about prompt and context engineering, driven by impact, and want to be a key part of defining the industry's future, Bloomreach wants to hear from you. This role focuses on solving real-world problems with production-ready agentic systems, not just internal experimentation.

What challenge awaits you?

Step into the forefront of autonomous marketing innovation. As a member of the Engineering team, you’ll take on the challenge of designing, developing, and scaling production-grade agentic AI systems that are redefining how brands connect with millions of customers in real time.

You will tackle the complexities of architecting and orchestrating powerful AI agents—leveraging the latest in large language models, prompt and context engineering, and agentic workflows—to drive automated, personalized engagement across diverse digital channels. Your work involves shaping the context and memory that empowers our agents to make smart, data-driven decisions at scale.

Collaboration is key: you’ll partner with fellow engineers, data scientists, and product leaders to integrate agentic intelligence into our platform, ensuring seamless alignment with customer data, analytics, and channel experiences. This is a unique opportunity to apply your technical expertise in prompt and context engineering, contribute to an ambitious product vision, and help define the future of the marketing industry through autonomous, AI-driven solutions.

What will you do?

• Design and deliver meaningful, production-grade features end-to-end, always anchored in clear user needs and measurable business value. You’ll translate high-level vision and customer requirements into actionable plans, robust code, and scalable solutions.
• Define technical specifications directly from business goals and work collaboratively with product managers, engineers, QAs, and data scientists to ensure that every build solves a concrete problem for users.
• Build and ship APIs and backend components that drive agentic workflows and seamless AI-powered automation—ensuring performance, security, and maintainability at scale.
• Integrate and operationalize state-of-the-art GenAI, LLMs, and orchestration frameworks so your agents take real business actions in production environments, not just in proofs-of-concept.
• Take full accountability for the robustness of your solutions: developing comprehensive test suites, rigorous evaluation frameworks (including agent- and system-level benchmarking), and monitoring strategies to ensure reliability and measurable outcomes. You'll evaluate both automated agentic behaviors and overall system performance to guarantee these systems perform as intended in live scenarios.
• Apply your full stack of skills—ranging from software engineering and prompt/context design to real-world LLM/GenAI operations and DevOps best practices. You’ll make agentic systems functional, maintainable, and resilient from dev environments through to production and post-launch.
• Embrace and drive an iterative, agile development process: push early integrations, prototype quickly, validate solutions with internal customers and early adopters, solve problems collaboratively as they arise, and continually refine your work based on real feedback. You will balance near-term impact with a bold, forward-thinking product vision that anticipates the needs of tomorrow’s marketers.
• Support, maintain, and evolve your components post-launch, responding to customer needs, monitoring real-world performance, and delivering ongoing improvements in response to user and business insight.
• Document your systems and learnings to enable efficient collaboration within the team and fast, informed future iteration.

What is required for success in this role?

• A holistic engineering mindset oriented toward product excellence and impact
• Hands-on expertise in building, testing, and shipping GenAI/LLM-based agentic systems
• Practical proficiency across software engineering, applied LLM development, and DevOps practices, ensuring real-world reliability—not just theoretical capability
• Comfort with fast-paced, iterative development and a user-validated, visionary approach to technology and business outcomes

What technologies and tools does the Autonomous Marketing team work with?

• Programming languages - Python/FastAPI on Backend, TypeScript/Angular on UI 
• AI-Agentic tech stack - Gemini, PydanticAI, OpenAI, Phoenix Arize
• Google Cloud Platform services - VertexAI, GKE, BigQuery
• Data Storage and Processing - PostgreSQL, MongoDB

Experience and Qualities We Seek

We're looking for engineers who exemplify a product-driven, hands-on mindset and are skilled at translating visionary ideas into reliable, scalable, and impactful AI solutions for production environments. The ideal candidate is passionate about building GenAI/LLM-based agentic systems that not only work in theory but deliver measurable impact for users and businesses.

Professional experience

• Hands-on experience designing, evaluating, and maintaining production-grade AI agentic systems—with a proven record of applying GenAI, LLMs, and agent orchestration in real-world scenarios.
• Proven proficiency in Python engineering and modern backend development—including data processing, API development, and creation of robust microservice architectures. Experience with prompt engineering and context/memory design for LLM-powered systems is highly valued.
• Operational knowledge across the full stack: solid grasp of software engineering principles, LLM/GenAI application development, cloud operations (especially in GCP environments), CI/CD, and DevOps practices. You know how to build, deploy, monitor, and scale complex agentic systems in production.
• Expertise in evaluation methodologies: you develop comprehensive test suites and system-level benchmarks, ensuring the functional and behavioral quality of autonomous agents and their integration into broader business workflows.
• Experience collaborating with product managers, data scientists, and UX/UI engineers to align technical solutions tightly with business goals and user needs—demonstrating a track record of delivering features that ship, iterate, and create value for customers.

Personal qualities

• Strong initiative, ownership, and an agile problem-solving approach: you thrive in fast-paced, iterative environments, embrace feedback from early adopters, and adapt solutions quickly.
• Excellent communication and collaboration skills, with a demonstrated ability to work cross-functionally in diverse teams and articulate complex technical concepts to non-technical partners.
• A commitment to excellence: you are dedicated to continuous learning, knowledge sharing, and raising the bar for both technology and product impact.
• Genuine excitement for pushing boundaries: you stay curious about emerging AI and agentic technologies, and are excited to help define the future of marketing through creative, high-impact engineering.

Excited? Join us and transform the future of commerce experiences.

Bloomreach powers digital commerce with AI-native solutions for marketing automation, search and merchandising, conversational shopping assistance, and headless content management—driven by unified customer and product data for personalization and measurable business impact. We're expanding with new ideas and modules.

For example, our Autonomous marketing solution, you can get more info about our vision here -  https://visit.bloomreach.com/innovation-fest-2025-after

Join the Engineering team working on an Autonomous marketing solution to help shape the future of autonomous marketing. As a Software Engineer, you'll build and deploy agentic AI systems with real-world impact, collaborating alongside innovators redefining how brands engage millions of customers.

For candidates at the P3 / Senior Software Engineer level, starting monthly compensation begins at 3700 € gross, with the final offer tailored for each candidate based on their skills and experience(, and location). Stock options and a comprehensive benefits package are also included.

If you're passionate about prompt and context engineering, driven by impact, and want to be a key part of defining the industry's future, Bloomreach wants to hear from you. This role focuses on solving real-world problems with production-ready agentic systems, not just internal experimentation.

What challenge awaits you?

Step into the forefront of autonomous marketing innovation. As a member of the Engineering team, you’ll take on the challenge of designing, developing, and scaling production-grade agentic AI systems that are redefining how brands connect with millions of customers in real time.

You will tackle the complexities of architecting and orchestrating powerful AI agents—leveraging the latest in large language models, prompt and context engineering, and agentic workflows—to drive automated, personalized engagement across diverse digital channels. Your work involves shaping the context and memory that empowers our agents to make smart, data-driven decisions at scale.

Collaboration is key: you’ll partner with fellow engineers, data scientists, and product leaders to integrate agentic intelligence into our platform, ensuring seamless alignment with customer data, analytics, and channel experiences. This is a unique opportunity to apply your technical expertise in prompt and context engineering, contribute to an ambitious product vision, and help define the future of the marketing industry through autonomous, AI-driven solutions.

What will you do?

• Design and deliver meaningful, production-grade features end-to-end, always anchored in clear user needs and measurable business value. You’ll translate high-level vision and customer requirements into actionable plans, robust code, and scalable solutions.
• Define technical specifications directly from business goals and work collaboratively with product managers, engineers, QAs, and data scientists to ensure that every build solves a concrete problem for users.
• Build and ship APIs and backend components that drive agentic workflows and seamless AI-powered automation—ensuring performance, security, and maintainability at scale.
• Integrate and operationalize state-of-the-art GenAI, LLMs, and orchestration frameworks so your agents take real business actions in production environments, not just in proofs-of-concept.
• Take full accountability for the robustness of your solutions: developing comprehensive test suites, rigorous evaluation frameworks (including agent- and system-level benchmarking), and monitoring strategies to ensure reliability and measurable outcomes. You'll evaluate both automated agentic behaviors and overall system performance to guarantee these systems perform as intended in live scenarios.
• Apply your full stack of skills—ranging from software engineering and prompt/context design to real-world LLM/GenAI operations and DevOps best practices. You’ll make agentic systems functional, maintainable, and resilient from dev environments through to production and post-launch.
• Embrace and drive an iterative, agile development process: push early integrations, prototype quickly, validate solutions with internal customers and early adopters, solve problems collaboratively as they arise, and continually refine your work based on real feedback. You will balance near-term impact with a bold, forward-thinking product vision that anticipates the needs of tomorrow’s marketers.
• Support, maintain, and evolve your components post-launch, responding to customer needs, monitoring real-world performance, and delivering ongoing improvements in response to user and business insight.
• Document your systems and learnings to enable efficient collaboration within the team and fast, informed future iteration.

What is required for success in this role?

• A holistic engineering mindset oriented toward product excellence and impact
• Hands-on expertise in building, testing, and shipping GenAI/LLM-based agentic systems
• Practical proficiency across software engineering, applied LLM development, and DevOps practices, ensuring real-world reliability—not just theoretical capability
• Comfort with fast-paced, iterative development and a user-validated, visionary approach to technology and business outcomes

What technologies and tools does the Autonomous Marketing team work with?

• Programming languages - Python/FastAPI on Backend, TypeScript/Angular on UI 
• AI-Agentic tech stack - Gemini, PydanticAI, OpenAI, Phoenix Arize
• Google Cloud Platform services - VertexAI, GKE, BigQuery
• Data Storage and Processing - PostgreSQL, MongoDB

Experience and Qualities We Seek

We're looking for engineers who exemplify a product-driven, hands-on mindset and are skilled at translating visionary ideas into reliable, scalable, and impactful AI solutions for production environments. The ideal candidate is passionate about building GenAI/LLM-based agentic systems that not only work in theory but deliver measurable impact for users and businesses.

Professional experience

• Hands-on experience designing, evaluating, and maintaining production-grade AI agentic systems—with a proven record of applying GenAI, LLMs, and agent orchestration in real-world scenarios.
• Proven proficiency in Python engineering and modern backend development—including data processing, API development, and creation of robust microservice architectures. Experience with prompt engineering and context/memory design for LLM-powered systems is highly valued.
• Operational knowledge across the full stack: solid grasp of software engineering principles, LLM/GenAI application development, cloud operations (especially in GCP environments), CI/CD, and DevOps practices. You know how to build, deploy, monitor, and scale complex agentic systems in production.
• Expertise in evaluation methodologies: you develop comprehensive test suites and system-level benchmarks, ensuring the functional and behavioral quality of autonomous agents and their integration into broader business workflows.
• Experience collaborating with product managers, data scientists, and UX/UI engineers to align technical solutions tightly with business goals and user needs—demonstrating a track record of delivering features that ship, iterate, and create value for customers.

Personal qualities

• Strong initiative, ownership, and an agile problem-solving approach: you thrive in fast-paced, iterative environments, embrace feedback from early adopters, and adapt solutions quickly.
• Excellent communication and collaboration skills, with a demonstrated ability to work cross-functionally in diverse teams and articulate complex technical concepts to non-technical partners.
• A commitment to excellence: you are dedicated to continuous learning, knowledge sharing, and raising the bar for both technology and product impact.
• Genuine excitement for pushing boundaries: you stay curious about emerging AI and agentic technologies, and are excited to help define the future of marketing through creative, high-impact engineering.

Excited? Join us and transform the future of commerce experiences.

Our Global Procurement team aims to provide a best-in-class experience that ensures Bloomreachers get exactly what they need, when they need it, under the best possible terms. 

If you have a passion for high-stakes negotiation and are in the business of using agentic AI and automation to "delete" manual work, join Bloomreach as a Strategic Sourcing & Systems Manager. In this role, you will leverage a cutting-edge stack that includes ZIP, Zapier, and LLMs to turn procurement into a true business enabler.  You will also help manage and maintain our suite of procurement tools, ensuring our global "follow-the-sun" operation runs flawlessly from Europe.

What challenge awaits you? 

The Procurement team is looking for an innovation-first manager to help us transition from excellent turnaround times to "best-in-class." You will adopt the challenge of scaling our global intake and sourcing capabilities by automating away friction. You will build, manage, and optimize reporting and workflows that balance rapid automation with smart risk management. You will then use these tools to dig deep into spend data, ensuring we are always operating at the forefront of procurement technology. Your salary starts from €3000 gross per month with restricted stock units and other benefits included. You can work in one of our Central Europe offices (Bratislava, Brno, Prague) or from home in Central and Eastern Europe on a full-time basis.

Your job will be to:

a. Deliver a Seamless & Competitive Procurement Experience

• Support the global intake lifecycle, ensuring Bloomreachers enjoy a frictionless experience that gets them what they need, exactly when they need it.
• Drive operational velocity by maintaining best-in-class Turnaround Times (TAT), providing the organization with a competitive edge through rapid resource deployment.
• Act as the European anchor for our "follow-the-sun" support model, ensuring proactive partnership and seamless global coverage alongside our US-based team.
• Lead high-impact negotiations for global contracts, securing terms that mitigate risk while actively empowering our teams to move faster.

b. Architect Sourcing & Automation Workflows

• Manage and maintain our core suite of tools, including ZIP, Vendr, Spendhound, and DocuSign.
• Utilize Zapier, N8N, and Agentic AI solutions to automate manual steps in the procurement lifecycle.
• Experiment with and implement ambitious LLM (Claude, Gemini) use cases to improve document processing and stakeholder communication.

c. Partner with the Business on Risk & Strategic Insights

• Cultivate deep partnerships across the organization to gain a thorough understanding of what our teams do and the strategic "why" behind their requirements, enabling us to provide better-aligned and more impactful support.
• Collaborate with internal stakeholders to define and calibrate the company's risk appetite for various spend categories to match business velocity.
• Design and implement smart compliance parameters within our automated workflows to hit the perfect balance between operational speed and risk management.
• Ensure a consistent global experience across our procurement processes so that every user can navigate their buying journey easily and efficiently.

d. Lead Data-Driven Procurement Innovation

• Take an active role in identifying new ways to collect and analyze spend data using NetSuite and Spendhound.
• Work jointly with our FP&A team to proactively identify budget challenges and opportunities.
• Develop expert-level knowledge of all internal data and business tactics to identify consolidation potential.
• Present performance insights to leadership in a manner that demonstrates procurement's value as a strategic enabler.

Ultimately, your goal is not just to manage contracts, but to build an automated, intelligent procurement engine that scales with Bloomreach’s growth.

Your success story will be:

• In 30 days, you dive right in, becoming familiar with our current ZIP workflows and global intake queue, identifying the first "low-hanging fruit" for automation.
• In 90 days, you have created a prioritized roadmap for AI agents and automation and have already begun executing the first phase of improvements.
• In 180 days, you have automated over 4 distinct manual processes and successfully improved our global TAT by 0.5 working days, becoming an essential part of our global operations.

You have the following experience and qualities:

1. Professional — experience in procurement operations and workflow engineering
2. Personal — motivation, independence, and fluency in English

Professional experience

• 3–5 years of experience in procurement or sourcing (we value attitude and specific automation experience over years on the clock).
• Hands-on experience with Zapier, N8N, or other agentic AI/automation solutions.
• Strong interest in using LLMs (Claude, Gemini, etc.) to solve complex back-office challenges.
• Experience negotiating SaaS and professional services contracts in a global environment.
• Good to have: Proven experience with ZIP or similar intake-to-orchestration platforms

Personal qualities

• Enjoy working as a service-oriented enabler and taking pride in helping others succeed, understanding that procurement is a supporting role at its heart.
• Energized by variety and motivated by the challenge of working across all categories as a generalist rather than being boxed into one specialty.
• Naturally curious — Take pride in uncovering new findings and solving problems, even those that are complex or may have more than one resolution.
• Take ownership of both successes and failures, with the ability to apply learnings to future projects and the self-organization to navigate through ambiguous situations.
• Fluent in English with excellent written and verbal communication skills.

Excited? Join us and transform the future of commerce experiences.

Our Global Procurement team aims to provide a best-in-class experience that ensures Bloomreachers get exactly what they need, when they need it, under the best possible terms. 

If you have a passion for high-stakes negotiation and are in the business of using agentic AI and automation to "delete" manual work, join Bloomreach as a Strategic Sourcing & Systems Manager. In this role, you will leverage a cutting-edge stack that includes ZIP, Zapier, and LLMs to turn procurement into a true business enabler.  You will also help manage and maintain our suite of procurement tools, ensuring our global "follow-the-sun" operation runs flawlessly from Europe.

What challenge awaits you? 

The Procurement team is looking for an innovation-first manager to help us transition from excellent turnaround times to "best-in-class." You will adopt the challenge of scaling our global intake and sourcing capabilities by automating away friction. You will build, manage, and optimize reporting and workflows that balance rapid automation with smart risk management. You will then use these tools to dig deep into spend data, ensuring we are always operating at the forefront of procurement technology. You can work in one of our Central Europe offices (Bratislava, Brno, Prague) or from home in Central and Eastern Europe on a full-time basis.

Your job will be to:

a. Deliver a Seamless & Competitive Procurement Experience

• Support the global intake lifecycle, ensuring Bloomreachers enjoy a frictionless experience that gets them what they need, exactly when they need it.
• Drive operational velocity by maintaining best-in-class Turnaround Times (TAT), providing the organization with a competitive edge through rapid resource deployment.
• Act as the European anchor for our "follow-the-sun" support model, ensuring proactive partnership and seamless global coverage alongside our US-based team.
• Lead high-impact negotiations for global contracts, securing terms that mitigate risk while actively empowering our teams to move faster.

b. Architect Sourcing & Automation Workflows

• Manage and maintain our core suite of tools, including ZIP, Vendr, Spendhound, and DocuSign.
• Utilize Zapier, N8N, and Agentic AI solutions to automate manual steps in the procurement lifecycle.
• Experiment with and implement ambitious LLM (Claude, Gemini) use cases to improve document processing and stakeholder communication.

c. Partner with the Business on Risk & Strategic Insights

• Cultivate deep partnerships across the organization to gain a thorough understanding of what our teams do and the strategic "why" behind their requirements, enabling us to provide better-aligned and more impactful support.
• Collaborate with internal stakeholders to define and calibrate the company's risk appetite for various spend categories to match business velocity.
• Design and implement smart compliance parameters within our automated workflows to hit the perfect balance between operational speed and risk management.
• Ensure a consistent global experience across our procurement processes so that every user can navigate their buying journey easily and efficiently.

d. Lead Data-Driven Procurement Innovation

• Take an active role in identifying new ways to collect and analyze spend data using NetSuite and Spendhound.
• Work jointly with our FP&A team to proactively identify budget challenges and opportunities.
• Develop expert-level knowledge of all internal data and business tactics to identify consolidation potential.
• Present performance insights to leadership in a manner that demonstrates procurement's value as a strategic enabler.

Ultimately, your goal is not just to manage contracts, but to build an automated, intelligent procurement engine that scales with Bloomreach’s growth.

Your success story will be:

• In 30 days, you dive right in, becoming familiar with our current ZIP workflows and global intake queue, identifying the first "low-hanging fruit" for automation.
• In 90 days, you have created a prioritized roadmap for AI agents and automation and have already begun executing the first phase of improvements.
• In 180 days, you have automated over 4 distinct manual processes and successfully improved our global TAT by 0.5 working days, becoming an essential part of our global operations.

You have the following experience and qualities:

1. Professional — experience in procurement operations and workflow engineering
2. Personal — motivation, independence, and fluency in English

Professional experience

• 3–5 years of experience in procurement or sourcing (we value attitude and specific automation experience over years on the clock).
• Hands-on experience with Zapier, N8N, or other agentic AI/automation solutions.
• Strong interest in using LLMs (Claude, Gemini, etc.) to solve complex back-office challenges.
• Experience negotiating SaaS and professional services contracts in a global environment.
• Good to have: Proven experience with ZIP or similar intake-to-orchestration platforms

Personal qualities

• Enjoy working as a service-oriented enabler and taking pride in helping others succeed, understanding that procurement is a supporting role at its heart.
• Energized by variety and motivated by the challenge of working across all categories as a generalist rather than being boxed into one specialty.
• Naturally curious — Take pride in uncovering new findings and solving problems, even those that are complex or may have more than one resolution.
• Take ownership of both successes and failures, with the ability to apply learnings to future projects and the self-organization to navigate through ambiguous situations.
• Fluent in English with excellent written and verbal communication skills.

Excited? Join us and transform the future of commerce experiences.

Become a Deal Operations Analyst as part of our Deal Desk Team, within our Revenue Strategy & Operations Department for Bloomreach! The salary range starts at 2 200€ gross per month, along with stock options and other benefits. 

Working in one of our Central European offices or from home on a full-time basis, you’ll become a core part of the Revenue Strategy & Operations Department and Deal Desk Team.

What challenges awaits you?  

As Deal Operations Analyst you will play a pivotal role in driving revenue growth and optimizing operational processes. You will collaborate with cross-functional teams, including Sales, Deal Managers, Finance, Legal, and Operations, to ensure that data and deals are set up in a way that aligns with company goals, maximize profitability, and mitigate risks. Your analytical skills, attention to detail, and ability to navigate complex business scenarios will be crucial in this role. 

Your job will be to:

• Support sales on large volume of standard and complex Salesforce Configure Price Quote (CPQ) configurations and custom pricing
• Partner with the Business Operations team to support changes to existing Pricing and Packaging rollout and help end-users with data mapping and migration to the new system and structure
• Review and ensure CPQ accuracy on contract and migration requests;
• Help to maintain data integrity in CPQ by conducting regular audits and quality checks on the data in Salesforce to ensure accuracy and consistency;
• Support end to end contracting process which can include creating, updating and sending contracts, identifying opportunities to optimize Salesforce CPQ;
• Developing and documenting standards, guidelines, and procedures for both administrators and end-users.
• Building and scaling processes to automate data flow between systems for reporting accuracy.

 You have the following experience and qualities:

• Bachelor's degree in Business, Finance, Management, or a related field.
• Have 2+ years of experience in a Deal Desk, Accounting support or GTM Operations or Rev Ops function with a global sales team, in the SaaS industry.
• High level of understanding contractual impacts on billing and revenue as well as pricing concepts and frameworks.
• Demonstrated CRM experience, preferably in Salesforce (CPQ).
• Strong analytical skills with the ability to analyze financial data and provide actionable insights. 
• Experience with contracts 
• Proficiency in G-Suite and Microsoft Office Suite, particularly Excel.
• Time zone flexibility to collaborate with US region

You are perfect for this role if you: 

• Thrive in a fast paced environment.
• Demonstrate proactive execution, sound business judgment and strategic focus. 
• Excel as an outstanding communicator with meticulous attention to detail in relation to all levels of management
• Self-motivated with prior experience in handling intricate and complex tasks.
• Collaborate effectively to identify and propose solutions for system gaps and process improvements, enhancing the efficiency of workflows.
• Embrace a growth mindset with the ability to navigate ambiguity.
• Have an understanding of the sales professional’s role.

Become a Deal Operations Analyst as part of our Deal Desk Team, within our Revenue Strategy & Operations Department for Bloomreach! Working in one of our Central European offices or from home on a full-time basis, you’ll become a core part of the Revenue Strategy & Operations Department and Deal Desk Team.

What challenges awaits you?  

As Deal Operations Analyst you will play a pivotal role in driving revenue growth and optimizing operational processes. You will collaborate with cross-functional teams, including Sales, Deal Managers, Finance, Legal, and Operations, to ensure that data and deals are set up in a way that aligns with company goals, maximize profitability, and mitigate risks. Your analytical skills, attention to detail, and ability to navigate complex business scenarios will be crucial in this role. 

Your job will be to:

• Support sales on large volume of standard and complex Salesforce Configure Price Quote (CPQ) configurations and custom pricing
• Partner with the Business Operations team to support changes to existing Pricing and Packaging rollout and help end-users with data mapping and migration to the new system and structure
• Review and ensure CPQ accuracy on contract and migration requests;
• Help to maintain data integrity in CPQ by conducting regular audits and quality checks on the data in Salesforce to ensure accuracy and consistency;
• Support end to end contracting process which can include creating, updating and sending contracts, identifying opportunities to optimize Salesforce CPQ;
• Developing and documenting standards, guidelines, and procedures for both administrators and end-users.
• Building and scaling processes to automate data flow between systems for reporting accuracy.

 You have the following experience and qualities:

• Bachelor's degree in Business, Finance, Management, or a related field.
• Have 2+ years of experience in a Deal Desk, Accounting support or GTM Operations or Rev Ops function with a global sales team, in the SaaS industry.
• High level of understanding contractual impacts on billing and revenue as well as pricing concepts and frameworks.
• Demonstrated CRM experience, preferably in Salesforce (CPQ).
• Strong analytical skills with the ability to analyze financial data and provide actionable insights. 
• Experience with contracts 
• Proficiency in G-Suite and Microsoft Office Suite, particularly Excel.
• Time zone flexibility to collaborate with US region

You are perfect for this role if you: 

• Thrive in a fast paced environment.
• Demonstrate proactive execution, sound business judgment and strategic focus. 
• Excel as an outstanding communicator with meticulous attention to detail in relation to all levels of management
• Self-motivated with prior experience in handling intricate and complex tasks.
• Collaborate effectively to identify and propose solutions for system gaps and process improvements, enhancing the efficiency of workflows.
• Embrace a growth mindset with the ability to navigate ambiguity.
• Have an understanding of the sales professional’s role.

Become a Senior People Operations Specialist for Bloomreach!

In the People Operations team, we take care of Bloomreachers from the moment they accept the job offer. Together with the other People team units (Talent Acquisition, Workplace Experience, Total Rewards, and Business Partners) we form the People team reporting directly to the Chief People Officer.

In People Operations, we are responsible for the end-to-end employee lifecycle: onboarding, offboarding, employment changes (contracts/amendments), and payroll operations. We operate across 10+ countries on 3 continents, and we're continuously raising the bar on automation, accuracy, and employee experience. You'll join our People Operations Team, you can be based in Prague, Brno or Bratislava (1 day in office a week is preferred). 

You will take ownership of end-to-end People/HR Operations primarily in the Czech Republic (~80 Bloomreachers) and other countries (up to another 200+ Bloomreachers) alongside with the chance to rebuild the way we operate internally in the People Operations Team. People Ops agenda for CZ will take you approx 50% of your full-time capacity. For the rest, you will be working closely with teammates and regional stakeholders to redesign the People Operations function with focus on automation, AI and/or taking on other countries.

This is a role for someone who can own their space independently.

The salary range starts at 2 200€ gross per month, along with stock options and other benefits. We are looking for a person based in Prague, Brno, Bratislava or nearby these places. You are expected once a week to be in one of our offices.

Your Job Will Be To:

• Own end-to-end HR/People ops (contracts, amendments, promotions, leaves, relocations, absences, onboarding/offboarding, payroll inputs) for CZ as main market plus additional countries, with full legal compliance.
• Drive smooth onboarding and offboarding for employees and ensure all lifecycle changes are processed accurately and on time
• Be the first point of contact for employees and managers in your region, answering questions and resolving HR queries in automated ways with speed and care.
• Maintain and improve BambooHR as the source of truth for employee data - keeping records clean, processes documented, and configurations up to date. Create automations to identify missing data.
• Collaborate closely with Finance, IT, Legal, Workplace Experience, and other People team sub-teams as part of our tightly integrated operating model.
• Contribute to automation and AI-driven improvements in People Operations Team. We want you to look for automation opportunities from the very beginning.
• Take strong ownership from day one - quickly map processes, tools, and stakeholders, then fully “own your region” and propose better ways of working.
• Balance daily operations with project work, contributing to cross-regional standardization, documentation, and People Team initiatives.

Your Success Story Will Be:

• In 30 days, you'll take over the core operational rhythms in your region - mapping out the processes, communication style, tools, and key stakeholders, running your first live payrolls
• In 60 days, you'll own and run your regional operations independently, becoming “business as usual”.
• In 90 days, you will suggest improvements in internal ways of working - working with colleagues to automate deterministic processes.

What You Bring:

• Bring 2–3+ years hand-os in People Ops / HR (onboarding, offboarding, changes, payroll coordination)
• Experience with People Ops for CZ is a must, experience with multi-country setup is welcome (e.g. DE), but we are fine if you are eager to learn new countries
• Very good daily English communication, good understanding of stakeholder management.
• Detail-obsessed, organized, proactive profile - very high bar for accuracy, comfort with change, and ability to juggle multiple deadlines without dropping anything
• Work mostly remote from Prague, Brno, or Bratislava, with about one day per week in the office and a culture of high freedom, trust, and ownership.

Personal Qualities

• Strong ownership mindset - you see something that needs fixing, you fix it
• Exceptional attention to detail - accuracy in HR and payroll is non-negotiable
• Proactive communicator - you keep stakeholders informed and ask the right questions early
• Organized and self-directed - you manage multiple tasks and deadlines (e.g. different payroll dates) without dropping the ball
• Comfortable with change - you will lead the change

Become a Senior People Operations Specialist for Bloomreach!

In the People Operations team, we take care of Bloomreachers from the moment they accept the job offer. Together with the other People team units (Talent Acquisition, Workplace Experience, Total Rewards, and Business Partners) we form the People team reporting directly to the Chief People Officer.

In People Operations, we are responsible for the end-to-end employee lifecycle: onboarding, offboarding, employment changes (contracts/amendments), and payroll operations. We operate across 10+ countries on 3 continents, and we're continuously raising the bar on automation, accuracy, and employee experience. You'll join our People Operations Team, you can be based in Prague, Brno or Bratislava (1 day in office a week is preferred). 

You will take ownership of end-to-end People/HR Operations primarily in the Czech Republic (~80 Bloomreachers) and other countries (up to another 200+ Bloomreachers) alongside with the chance to rebuild the way we operate internally in the People Operations Team. People Ops agenda for CZ will take you approx 50% of your full-time capacity. For the rest, you will be working closely with teammates and regional stakeholders to redesign the People Operations function with focus on automation, AI and/or taking on other countries.

This is a role for someone who can own their space independently. We are looking for a person based in Prague, Brno, Bratislava or nearby these places. You are expected once a week to be in one of our offices.

Your Job Will Be To:

• Own end-to-end HR/People ops (contracts, amendments, promotions, leaves, relocations, absences, onboarding/offboarding, payroll inputs) for CZ as main market plus additional countries, with full legal compliance.
• Drive smooth onboarding and offboarding for employees and ensure all lifecycle changes are processed accurately and on time
• Be the first point of contact for employees and managers in your region, answering questions and resolving HR queries in automated ways with speed and care.
• Maintain and improve BambooHR as the source of truth for employee data - keeping records clean, processes documented, and configurations up to date. Create automations to identify missing data.
• Collaborate closely with Finance, IT, Legal, Workplace Experience, and other People team sub-teams as part of our tightly integrated operating model.
• Contribute to automation and AI-driven improvements in People Operations Team. We want you to look for automation opportunities from the very beginning.
• Take strong ownership from day one - quickly map processes, tools, and stakeholders, then fully “own your region” and propose better ways of working.
• Balance daily operations with project work, contributing to cross-regional standardization, documentation, and People Team initiatives.

Your Success Story Will Be:

• In 30 days, you'll take over the core operational rhythms in your region - mapping out the processes, communication style, tools, and key stakeholders, running your first live payrolls
• In 60 days, you'll own and run your regional operations independently, becoming “business as usual”.
• In 90 days, you will suggest improvements in internal ways of working - working with colleagues to automate deterministic processes.

What You Bring:

• Bring 2–3+ years hand-os in People Ops / HR (onboarding, offboarding, changes, payroll coordination)
• Experience with People Ops for CZ is a must, experience with multi-country setup is welcome (e.g. DE), but we are fine if you are eager to learn new countries
• Very good daily English communication, good understanding of stakeholder management.
• Detail-obsessed, organized, proactive profile - very high bar for accuracy, comfort with change, and ability to juggle multiple deadlines without dropping anything
• Work mostly remote from Prague, Brno, or Bratislava, with about one day per week in the office and a culture of high freedom, trust, and ownership.

Personal Qualities

• Strong ownership mindset - you see something that needs fixing, you fix it
• Exceptional attention to detail - accuracy in HR and payroll is non-negotiable
• Proactive communicator - you keep stakeholders informed and ask the right questions early
• Organized and self-directed - you manage multiple tasks and deadlines (e.g. different payroll dates) without dropping the ball

Comfortable with change - you will lead the change

Bloomreach is seeking an AI Customer Lifecycle Manager to orchestrate AI-powered customer engagement across the entire customer lifecycle. In this role, you will work hand-in-hand with Marketing Ops, Customer Success, RevOps, and team to ensure AI capabilities intelligently serve every customer interaction - from onboarding and enablement to renewals, upsell, and support escalations. You'll play a key role in designing customer programs that adapt based on customer type and engagement patterns, turning data into actionable GTM insights that shape how we engage customers at scale. 

You'll also own the development of usage analytics and reporting tools that give customers visibility into their own adoption while simultaneously surfacing strategic intelligence for Bloomreach's go-to-market decisions. The ideal candidate combines deep understanding of customer success operations with technical aptitude, thrives in cross-functional collaboration, and is motivated to make AI the engine behind smarter, more personalized customer relationships. The focus is on delivering the right program for every customer communication based on customer segment and needs, using AI to personalize outreach and share relevant updates (for example, automated usage reports or product tips tailored to each customer).

Your salary starts from 3500 € gross per month with restricted stock units and other benefits included. You can work in one of our Central Europe offices (Bratislava, Brno, Prague) or from home in Central and Eastern Europe on a full-time basis.  

Your job will be to:

• Redefine customer engagement with AI programs: Partner with the AI Ops team to design and evolve autonomous customer programs - from intelligent onboarding sequences to renewal automation, support routing, and upsell recommendations - that deliver the right message at the right time to every customer type.
• Accelerate the customer lifecycle: Own the tracking and optimization of critical customer metrics - onboarding time-to-first-value, feature adoption rates, renewal velocity, upsell pipeline conversion, support resolution time - with a relentless focus on retention, expansion, and customer satisfaction.
• Build customer insights tools that drive GTM strategy: Develop and refine usage analytics dashboards, automation decision-making frameworks, and reporting capabilities that (1) give customers self-service visibility into their adoption and ROI, and (2) surface critical patterns and opportunities to Bloomreach's Product, Sales, and Marketing teams - directly informing go-to-market positioning, segment strategies, and product roadmap priorities.
• Participate in building the customer tech stack of the future: Work with Ops & Innovation team, RevOps, and Product teams to understand the integration and orchestration of Salesforce, Staircase, Gainsight, Hubspot or other automation platform, N8N, Supabase, GPT-based tools, and analytics platforms to co-create a future-ready customer stack that scales across all customer types.
• Innovate and experiment: Continuously test and refine AI capabilities, messaging, segmentation logic, and customer programs, ensuring Bloomreach stays ahead of the curve in customer experience innovation and turns experimentation into competitive advantage.
• Unify teams around AI-powered customer relationships: Collaborate across Customer Success leadership, Support, Account Management, Product, Sales, and Marketing to align people, process, and technology - ensuring every team benefits from and contributes to the evolution of AI-driven customer engagement.
• Enable success teams through AI adoption: Work side by side with Customer Success, Support, and Account Management to embed AI seamlessly into their workflows, turning AI into a trusted partner that helps them deliver proactive, data-driven customer experiences and accelerate time-to-value.

Your success story will be:

• 30–60 days: AI-driven communication programs are piloted for key customer segments, and internal teams begin to treat AI as a trusted partner - confidently offloading routine outreach (like usage summaries and check-in emails) to autonomous programs that save time and enhance the relevance of each touchpoint. Early feedback from customers is positive, as they receive timely, personalized communications that add value to their experience.
• 60–120 days: The AI customer engagement foundation evolves into a global program rolled out across all customer types, with optimization in play. You can demonstrate faster onboarding times, higher feature adoption rates, and clear improvements in customer engagement metrics. 
• 3-6 months:  There are early signs of higher customer satisfaction and retention, as AI-powered touchpoints drive a quicker journey to value and more proactive support for every customer.
  
  

You have the following experience and qualities:

• Program/operations leadership: You’ve run customer-facing programs or operations in a SaaS environment and can turn strategy into hands-on execution that delivers results at scale across multiple customer segments.
• Tech & tools savvy: You're fluent in tools like Salesforce or (similar CRM), generative AI tools, and analytics dashboards. You understand workflow automation. You quickly learn new technologies and leverage them to drive automation.
• Data-driven mindset: You love digging into metrics and usage data, spotting opportunities to improve engagement, speed up value delivery, and increase customer satisfaction.
• Change management skills: You’re great at helping people adopt new tech and processes - patient, clear, and persuasive in driving change and encouraging teams to trust AI-driven solutions.
• Cross-functional collaboration: You thrive in cross-functional teams and can speak both business and technical languages, effectively bridging gaps between departments to achieve common goals.
• Innovative and customer-focused: You’re curious, forward-looking, and excited to reinvent how SaaS companies engage and support their customers with AI. You keep the customer’s experience at the heart of every automation you implement.

#LI-KP1

Bloomreach is seeking an AI Customer Lifecycle Manager to orchestrate AI-powered customer engagement across the entire customer lifecycle. In this role, you will work hand-in-hand with Marketing Ops, Customer Success, RevOps, and team to ensure AI capabilities intelligently serve every customer interaction - from onboarding and enablement to renewals, upsell, and support escalations. You'll play a key role in designing customer programs that adapt based on customer type and engagement patterns, turning data into actionable GTM insights that shape how we engage customers at scale. 

You'll also own the development of usage analytics and reporting tools that give customers visibility into their own adoption while simultaneously surfacing strategic intelligence for Bloomreach's go-to-market decisions. The ideal candidate combines deep understanding of customer success operations with technical aptitude, thrives in cross-functional collaboration, and is motivated to make AI the engine behind smarter, more personalized customer relationships. The focus is on delivering the right program for every customer communication based on customer segment and needs, using AI to personalize outreach and share relevant updates (for example, automated usage reports or product tips tailored to each customer).

You can work in one of our Central Europe offices (Bratislava, Brno, Prague) or from home in Central and Eastern Europe on a full-time basis.   

Your job will be to:

• Redefine customer engagement with AI programs: Partner with the AI Ops team to design and evolve autonomous customer programs - from intelligent onboarding sequences to renewal automation, support routing, and upsell recommendations - that deliver the right message at the right time to every customer type.
• Accelerate the customer lifecycle: Own the tracking and optimization of critical customer metrics - onboarding time-to-first-value, feature adoption rates, renewal velocity, upsell pipeline conversion, support resolution time - with a relentless focus on retention, expansion, and customer satisfaction.
• Build customer insights tools that drive GTM strategy: Develop and refine usage analytics dashboards, automation decision-making frameworks, and reporting capabilities that (1) give customers self-service visibility into their adoption and ROI, and (2) surface critical patterns and opportunities to Bloomreach's Product, Sales, and Marketing teams - directly informing go-to-market positioning, segment strategies, and product roadmap priorities.
• Participate in building the customer tech stack of the future: Work with Ops & Innovation team, RevOps, and Product teams to understand the integration and orchestration of Salesforce, Staircase, Gainsight, Hubspot or other automation platform, N8N, Supabase, GPT-based tools, and analytics platforms to co-create a future-ready customer stack that scales across all customer types.
• Innovate and experiment: Continuously test and refine AI capabilities, messaging, segmentation logic, and customer programs, ensuring Bloomreach stays ahead of the curve in customer experience innovation and turns experimentation into competitive advantage.
• Unify teams around AI-powered customer relationships: Collaborate across Customer Success leadership, Support, Account Management, Product, Sales, and Marketing to align people, process, and technology - ensuring every team benefits from and contributes to the evolution of AI-driven customer engagement.
• Enable success teams through AI adoption: Work side by side with Customer Success, Support, and Account Management to embed AI seamlessly into their workflows, turning AI into a trusted partner that helps them deliver proactive, data-driven customer experiences and accelerate time-to-value.

Your success story will be:

• 30–60 days: AI-driven communication programs are piloted for key customer segments, and internal teams begin to treat AI as a trusted partner - confidently offloading routine outreach (like usage summaries and check-in emails) to autonomous programs that save time and enhance the relevance of each touchpoint. Early feedback from customers is positive, as they receive timely, personalized communications that add value to their experience.
• 60–120 days: The AI customer engagement foundation evolves into a global program rolled out across all customer types, with optimization in play. You can demonstrate faster onboarding times, higher feature adoption rates, and clear improvements in customer engagement metrics. 
• 3-6 months:  There are early signs of higher customer satisfaction and retention, as AI-powered touchpoints drive a quicker journey to value and more proactive support for every customer.
  
  

You have the following experience and qualities:

• Program/operations leadership: You’ve run customer-facing programs or operations in a SaaS environment and can turn strategy into hands-on execution that delivers results at scale across multiple customer segments.
• Tech & tools savvy: You're fluent in tools like Salesforce or (similar CRM), generative AI tools, and analytics dashboards. You understand workflow automation. You quickly learn new technologies and leverage them to drive automation.
• Data-driven mindset: You love digging into metrics and usage data, spotting opportunities to improve engagement, speed up value delivery, and increase customer satisfaction.
• Change management skills: You’re great at helping people adopt new tech and processes - patient, clear, and persuasive in driving change and encouraging teams to trust AI-driven solutions.
• Cross-functional collaboration: You thrive in cross-functional teams and can speak both business and technical languages, effectively bridging gaps between departments to achieve common goals.
• Innovative and customer-focused: You’re curious, forward-looking, and excited to reinvent how SaaS companies engage and support their customers with AI. You keep the customer’s experience at the heart of every automation you implement.

#LI-KP1

Bolt Food is looking for a bold and driven General Manager to lead our delivery business in Slovakia - a fast-paced, high-potential market where we already hold growing market share. The question is no longer "how do we enter or scale?" - it's "how do we win from here?"

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

This is a unique opportunity to lead one of our most strategically important markets, backed by strong central and regional support. You'll shape the long-term vision, build and coach high-performing teams, and focus relentlessly on execution. You should feel very comfortable with both zooming in and zooming out.

We're looking for someone who can own the P&L, think in cohorts and levers, and bring sharp commercial instinct to everything from positioning to growth strategy. You'll need to be just as comfortable deep in the data as you are coaching a team or aligning with central stakeholders.

•  Lead and further scale Bolt Food in Slovakia, across commercial, operational, and strategic dimensions.
•  Own the P&L line by line – driving revenue, improving margins, and ensuring strong unit economics.
•  Define the growth path from 30%+ market share through clear user segmentation, merchant prioritization, and differentiated value proposition.
•  Build and develop top-performing teams across Strategy and Operations, Sales, Account Management, Courier Operations, and Stores.
•  Define sharp OKRs, align cross-functional teams, and ensure delivery against priorities.
•  Use data tools (Mixpanel, Looker, Google Sheets) to identify key levers, track performance, and iterate fast.
•  Collaborate across the central and regional matrix to unlock support, challenge assumptions, and drive impact.

•  Ideally, you have 4+ years of experience in general management, revenue development, or a high-growth startup environment.
•  You're a strong commercial operator with deep business instincts and a bias for action.
•  You're analytical and data-driven – comfortable working with AI, dashboards, building spreadsheets, and spotting trends others miss.
•  You're a people leader – capable of hiring, coaching, and inspiring teams to raise the bar.
•  You bring strong stakeholder management skills, and you're experienced working in a matrix structure, influencing across regional functions and levels without direct authority.
•  You're hands-on, structured, and thrive in fast-changing environments.
•  You speak fluent Slovakian and English and communicate clearly with both local teams and global stakeholders.
•  Above all: you're highly driven, humble, and deeply accountable for outcomes.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don't tick every box, please consider applying!

•  Play a direct role in shaping the future of mobility.
•  Impact millions of customers and partners in 600+ cities across 50+ countries.
•  Work in fast-moving autonomous teams with some of the smartest people in the world.
•  Accelerate your professional growth with unique career opportunities.
•  Get a rewarding salary and stock option package that lets you focus on doing your best work.
•  Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
•  Take care of your physical and mental health with our wellness perks*.

*Some perks may differ depending on your location.

We are looking for a passionate Account Management Team Lead to lead the local team and drive our business, developing, managing and growing our partner restaurants in Slovakia.

It’s an exciting once-in-a-lifetime opportunity as you would work with very smart people around the world in order to establish the next generation of a truly global food delivery platform.

Please note that this is a full-time permanent employment opportunity. The yearly gross salary for this role starts from 42000 EUR and will depend on your skills, knowledge, and experience.

Let’s build the future of food delivery together!

Bolt is one of the fastest-growing tech companies in Europe and Africa, with over 100 million customers in 45+ countries. We’re a global team of more than 100 nationalities joined on a common mission – to make cities for people, not cars. And we need you to make it happen!

You’ll have a clear understanding of our key business goals and actively manage our partners to generate long-term value for our partners and the platform. In addition you also have to be a strong team player and willing to do things outside of the day-to-day work activities - driving local execution of our global projects or being the Country Manager’s right hand in managing our business priorities.

• Lead, motivate and coach the Account Management Team to achieve their goals.

• Manage, organize and negotiate eater-facing campaigns that will increase Bolt Food orders and revenue.

• Analyze key performance metrics to gain insights and improve customer performance.

• Forecast growth and evaluate the achievement of our business goals.

• Execute and refine our operational strategy, solve daily commercial and operational issues.

• Collaborate with the Sales & Partners Operations team to smoothly activate all restaurants.

• Lead re-negotiation of restaurant contract conditions such as commission rates and campaign plans.

• Work with cross functional departments to drive business growth (Campaigns, Partner Operations, Customer Service, Courier Operations).

• 5+ years of experience, preferably in Account Management, Consulting, Business Development, or similar roles.

• Excellent communication & written skills in English and Slovak.

• People manager: experience leading a team to achieve individual and shared goals in a client facing role.

• Solid analytical skills: ability to interpret and present data to generate insights and support decision-making.

• Never-settle mentality: proven track record of client success and consistently achieving critical metrics and revenue targets.

• Commercial vein: ability to build and maintain long term professional relationships with business partners using listening, negotiation and persuasion skills.

• Ownership: ability proactively find solutions to business problems.

• Passion: drive to work with new technologies or with food tech

• Excellent communicator: ability to effectively communicate with many stakeholders involved.

• Outstanding project manager: capable managing multiple projects, resources, priorities and time.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Play a direct role in shaping the future of food delivery.
• Impact millions of customers and partners in 500+ cities across 45 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location.

The Role

Telnyx infrastructure team is building a next-generation platform that spans across multiple cloud providers and multiple continents. We leverage the Telnyx private backbone network with cross-connects to major cloud providers like AWS, Azure, GCP, and IBM Cloud to build a cloud-agnostic, highly available platform. With our lean team, we're currently running infrastructure in 10 PoPs and 3 continents.

In This Role You Will

• Design, develop, and deploy scalable solutions for managing databases like PostgreSQL, MySQL, Cassandra, Kafka, RabbitMQ, Redis, and others, both in virtualized environments and Kubernetes clusters.
• Collaborate with engineering to identify and resolve pain points in managing large-scale, high-availability database infrastructure.
• Lead the migration of existing database services from VMs to Kubernetes, ensuring minimal downtime and seamless transitions.
• Support disaster recovery, backup strategies, and performance tuning for on-premise database systems.
• Implement and manage observability, logging, and alerting systems. 

Must-Have Experience:

• 3+ years of professional experience in infrastructure operations, especially in Linux-based systems.
• Expertise in at least one deployment and orchestration technology (Kubernetes, Ansible, or Terraform), with a focus on deploying and managing stateful applications
• Skills in scripting languages such as Bash, Python, or similar, to automate workflows and manage infrastructure.
• Hands-on experience managing at least one relational databases like PostgreSQL or MySQL

You’d Be A Good Fit If You Have

• Experience with non-relational databases such as Cassandra, OpenSearch, or other distributed data stores.
• Familiarity with streaming and messaging platforms like Kafka or RabbitMQ, including scaling and monitoring in a distributed setup.
• Proficiency in observability tools like Prometheus, Grafana, ELK stack, or others to ensure system performance and reliability.

Bonus Points For:

• Knowledge of service discovery tools like Consul, or similar technologies, would be a great advantage

Growth Opportunities: 

• Act as a strength multiplier to product engineering efforts. 
• Learn about every technology stack used at Telnyx. 
• Work at the intersection of the social and the technical, with growth opportunities in both.

#LI-KG1

#LI-REMOTE

We are looking for an analytical and solutions-driven Operations Specialist to help us grow our ride-hailing operations in Slovakia!

Please note that this is a full-time, permanent employment opportunity. 

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As an Operations Specialist, you will have a direct and tangible impact on local operations that you can see in real-time. If you’re ready to take full ownership of your work, disrupt the marketplace, and shape movement patterns in the urban landscape - here’s your chance!

You will be relying on relevant data to form business insights, spot potential for development and recommend changes in the business in order to manage and grow supply and demand for our ride-hailing operations in Slovakia, working closely with other cross-functional/HQ stakeholders to support our mission.

• Managing and supporting operations projects by defining precise local operational processes, with a focus on strong operational execution and results, always having our stakeholders in mind.
• Developing strategies to strengthen the driver's value proposition, to grow our supply base, performance, and retention continually.
• Analyzing data – you will be monitoring supply metrics to ensure marketplace health and act upon insights.
• Identifying trends, risks, and improvement opportunities on a local level that may impact the business.
• Advising and closely collaborating with HQ teams such as Product, Legal or Marketing to develop and execute key initiatives that drive growth and efficiency.
• Taking ownership of Bolt's growth by ensuring both local operations and HQ teams support and collaborate actively with each other to meet business goals.

• You have a data-driven mindset and you approach problems methodically.
• You have graduated from university or are finishing it at the moment.
• You are a strong collaborator with excellent communication skills (both verbal and written) in English and Slovak.
• You are skilled in data analysis using tools like Excel/Google Sheets, with nice-to-haves like Looker and/or Tableau.
• You are solution-oriented and possess a meticulous eye for detail, ensuring accuracy and thoroughness in your work.
• You are a team player who builds positive relationships with colleagues, while also being customer-oriented and adept at using feedback to improve services/ensure supply growth.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location.