We are looking for a dedicated DevOps Engineer to join our Analytics team and manage our in-memory database (IMF) and related services. Our system runs on Google Cloud Platform (GCP) and Kubernetes and integrates with Kafka, MongoDB, and other services. Your job will be to keep our databases and services running smoothly, maintain reliable monitoring, and develop tools and automation for new releases, maintenance, and incident management.

The team works remotely in the Central European Time Zone. We are happy to meet you in Brno, Prague (Czechia) or Bratislava (Slovakia), where our headquarters is located. Salary ranges from 4,200 EUR gross/month, depending on your seniority.

Responsibilities

• System Administration:
• Manage and configure our Kubernetes components to ensure they are highly available, reliable, and perform well.
• Incident Management:
• Handle incident responses and perform root cause analysis for critical issues.
• Participate in a 24/7 on-call rotation, with each duty lasting 1 week. We aim to have 4 engineers in the rotation.
• Automation and Tools Development: Create and maintain scripts and tools using Python and Go to automate operations and reduce manual tasks.
• Scaling and Resource Planning:
• Monitor system performance and plan for future scaling.
• Ensure there are enough resources during peak times.
• Monitoring and Logging:
• Set up and maintain systems to monitor and log activities, so issues can be detected and addressed early.
• Backup and Recovery:
• Ensure our database has reliable backups and efficient tools for quick and smooth recovery.
• Collaboration:
• Work closely with other engineers and product managers to ensure successful project delivery.
• Collaborate with L2 support engineers to ensure seamless operations and effective problem resolution.

Qualifications

Experience:

• Worked in DevOps or Site Reliability Engineering (SRE) before.
• Understand basic DevOps principles.
• Familiar with cloud platforms, especially Google Cloud Platform (GCP).
• It’s important to know how to use Kubernetes.
• Know how to build and maintain CI/CD pipelines in GitLab or similar.

Skills:

• Good at automating tasks and scripting with Python, Go, or Shell (for basic Linux tasks and Kubernetes management).
• Experienced in handling and resolving incidents.

Tools:

• Know how to use monitoring tools such as VictoriaMetrics and Grafana.
• Familiar with logging tools.

Problem-solving:

• Good at analyzing issues and finding solutions.

Communication:

• Can communicate well and work well with remote teams.

Adaptability:

• Able to work on your own and manage multiple tasks.
• Comfortable working in a fast-paced environment.

Our stack

• GitLab
• Victoria metrics, Grafana, InfluxDB, Chronograf, Sentry
• IMF (our in-memory database written in C++), Apache Kafka, MongoDB
• Kubernetes (GKE), Google Cloud Platform, gRPC
• Python, Go

Your success story.

First 30 Days:

• Get to know the team, the company, and key processes.
• Start working on your first tasks.
• Learn about our infrastructure, release process, tools, and product with our help.

First 90 Days:

• Take an active role in daily operations, including monitoring and incident management.
• Work on small automation projects to make routine tasks easier and improve efficiency.
• Help develop and maintain internal tools for monitoring, logging, and automation.
• Join the on-call rotation with support from experienced team members.

First 180 Days:

• Take ownership of specific tasks and projects, working independently.
• Contribute to scaling and resource planning to ensure the system can handle future growth and peak times.
• Understand the team's direction and help shape our future.

#LI-KP1

We are looking for a dedicated DevOps Engineer to join our Analytics team and manage our in-memory database (IMF) and related services. Our system runs on Google Cloud Platform (GCP) and Kubernetes and integrates with Kafka, MongoDB, and other services. Your job will be to keep our databases and services running smoothly, maintain reliable monitoring, and develop tools and automation for new releases, maintenance, and incident management.

The team works remotely in the Central European Time Zone. We are happy to meet you in Brno, Prague (Czechia) or Bratislava (Slovakia), where our headquarters is located. 

Responsibilities

• System Administration:
• Manage and configure our Kubernetes components to ensure they are highly available, reliable, and perform well.
• Incident Management:
• Handle incident responses and perform root cause analysis for critical issues.
• Participate in a 24/7 on-call rotation, with each duty lasting 1 week. We aim to have 4 engineers in the rotation.
• Automation and Tools Development: Create and maintain scripts and tools using Python and Go to automate operations and reduce manual tasks.
• Scaling and Resource Planning:
• Monitor system performance and plan for future scaling.
• Ensure there are enough resources during peak times.
• Monitoring and Logging:
• Set up and maintain systems to monitor and log activities, so issues can be detected and addressed early.
• Backup and Recovery:
• Ensure our database has reliable backups and efficient tools for quick and smooth recovery.
• Collaboration:
• Work closely with other engineers and product managers to ensure successful project delivery.
• Collaborate with L2 support engineers to ensure seamless operations and effective problem resolution.

Qualifications

Experience:

• Worked in DevOps or Site Reliability Engineering (SRE) before.
• Understand basic DevOps principles.
• Familiar with cloud platforms, especially Google Cloud Platform (GCP).
• It’s important to know how to use Kubernetes.
• Know how to build and maintain CI/CD pipelines in GitLab or similar.

Skills:

• Good at automating tasks and scripting with Python, Go, or Shell (for basic Linux tasks and Kubernetes management).
• Experienced in handling and resolving incidents.

Tools:

• Know how to use monitoring tools such as VictoriaMetrics and Grafana.
• Familiar with logging tools.

Problem-solving:

• Good at analyzing issues and finding solutions.

Communication:

• Can communicate well and work well with remote teams.

Adaptability:

• Able to work on your own and manage multiple tasks.
• Comfortable working in a fast-paced environment.

Our stack

• GitLab
• Victoria metrics, Grafana, InfluxDB, Chronograf, Sentry
• IMF (our in-memory database written in C++), Apache Kafka, MongoDB
• Kubernetes (GKE), Google Cloud Platform, gRPC
• Python, Go

Your success story.

First 30 Days:

• Get to know the team, the company, and key processes.
• Start working on your first tasks.
• Learn about our infrastructure, release process, tools, and product with our help.

First 90 Days:

• Take an active role in daily operations, including monitoring and incident management.
• Work on small automation projects to make routine tasks easier and improve efficiency.
• Help develop and maintain internal tools for monitoring, logging, and automation.
• Join the on-call rotation with support from experienced team members.

First 180 Days:

• Take ownership of specific tasks and projects, working independently.
• Contribute to scaling and resource planning to ensure the system can handle future growth and peak times.
• Understand the team's direction and help shape our future.

#LI-KP1

• Perform periodic audits on company procedures and processes and report on the organization’s compliance.
• Identify, analyze, and resolve compliance issues.
• Support the sales process by completing RFPs.
• Ensure that all policies and standards are regularly reviewed and up-to-date.
• Keep the company’s process mapping and responsibilities structure chart up to date.
• Develop and update existing compliance policies and related documentation.
• Proactively research to stay up-to-date with regulations and rules.
• Communicate regulations to internal and external parties.
• Assist with management review preparation
• Communication with clients across various regions (EMEA, US)

• Strong knowledge of industry compliance requirements and standards.
• Good understanding of SaaS Business.
• Good understanding of Governance, Risk, and Compliance in IT environment.
• Outstanding communication and interpersonal abilities.
• Previous experience as a compliance analyst, compliance officer, compliance manager, or similar position in a related field.
• Advanced analytical abilities.
• Effective research skills.
• Ability to perform under pressure.
• Experience with ISO security standards.
• Experience with SOC auditing.

#LI-HO1

• Perform periodic audits on company procedures and processes and report on the organization’s compliance.
• Identify, analyze, and resolve compliance issues.
• Support the sales process by completing RFPs.
• Ensure that all policies and standards are regularly reviewed and up-to-date.
• Keep the company’s process mapping and responsibilities structure chart up to date.
• Develop and update existing compliance policies and related documentation.
• Proactively research to stay up-to-date with regulations and rules.
• Communicate regulations to internal and external parties.
• Assist with management review preparation
• Communication with clients across various regions (EMEA, US)

• Strong knowledge of industry compliance requirements and standards.
• Good understanding of SaaS Business.
• Good understanding of Governance, Risk, and Compliance in IT environment.
• Outstanding communication and interpersonal abilities.
• Previous experience as a compliance analyst, compliance officer, compliance manager, or similar position in a related field.
• Advanced analytical abilities.
• Effective research skills.
• Ability to perform under pressure.
• Experience with ISO security standards.
• Experience with SOC auditing.

#LI-HO1

• Perform periodic audits on company procedures and processes and report on the organization’s compliance.
• Identify, analyze, and resolve compliance issues.
• Support the sales process by completing RFPs.
• Ensure that all policies and standards are regularly reviewed and up-to-date.
• Keep the company’s process mapping and responsibilities structure chart up to date.
• Develop and update existing compliance policies and related documentation.
• Proactively research to stay up-to-date with regulations and rules.
• Communicate regulations to internal and external parties.
• Assist with management review preparation
• Communication with clients across various regions (EMEA, US)

• Strong knowledge of industry compliance requirements and standards.
• Good understanding of SaaS Business.
• Good understanding of Governance, Risk, and Compliance in IT environment.
• Outstanding communication and interpersonal abilities.
• Previous experience as a compliance analyst, compliance officer, compliance manager, or similar position in a related field.
• Advanced analytical abilities.
• Effective research skills.
• Ability to perform under pressure.
• Experience with ISO security standards.
• Experience with SOC auditing.

#LI-HO1

Help us evolve and scale the Bloomreach Engagement UI design system and become our new UI Developer. Implement new designs, and create and maintain UI components used across our product. You’ll sit at the intersection of design, engineering, and product, turning ideas into intuitive, robust, and beautiful interfaces. Working in one of our Central European offices (Bratislava, Brno, Prague) or from home on a full-time basis, you’ll become a core part of our Frontend Team. 

What tech stack do we use?

• Our styles are written in Sass (SCSS).
• Our Engagement app currently runs on Angular.
• We use JavaScript/TypeScript for application logic.
• We use Git for version control.
• Our build process uses Nx + Angular CLI, with custom ts-node and Node scripts.

You don’t need to be an expert in every framework from day one, but you should be comfortable working in at least one modern SPA framework (Angular, React, or Vue) and curious to learn the others.

What challenge awaits you?

As a Bloomreach UI Developer, you will be the go‑to person for:

• Designing and implementing UI components and patterns that are reused across the Engagement app.
• Evolving our in‑house UI framework and design system so that it’s easier and faster for product and engineering teams to build consistent experiences.
• Collaborating tightly with product designers to bring new ideas to life and to keep our visual language coherent.
• Bringing a CSS architecture mindset to a large codebase so styles remain modular, predictable, and easy to refactor over time.
• Leveraging AI in your daily work — from code generation and refactoring suggestions to documentation and quick UI experiments.

Our goal is to make our Engagement app easy to use and visually pleasant for our customers. You’ll operate on three levels: bug fixing, maintenance and creation of UI components, and implementation of new designs — with a strong focus on the design‑system layer and product outcomes. Having a great developer experience is also something we’re serious about.

Your job will be to:

1. Expand & maintain our UI design system and components library
2. Improve & maintain our in‑house SCSS framework
3. Implement new designs and product experiences

a. Expand & maintain our UI design system and components library

• Understand how our components work under the hood and enable frontend developers to build advanced interfaces using our framework.
• Design and implement reusable UI primitives (tokens, layout primitives, form controls) and higher‑level components in a way that can be applied across Angular applications.
• Revise code of the components frequently and keep up with the latest possibilities of CSS (e.g. container queries, cascade layers, new color functions) and how they affect our architecture.
• Ensure cross‑browser compatibility (modern browsers only) and good accessibility practices.
• Shape visual representation and behavior together with designers, acting as a technical partner in design reviews.
• Maintain and improve our internal “Showcase”/component gallery as a single source of truth for our design system (documentation, usage examples).

b. Improve & maintain our in‑house SCSS framework

• Extend and update core functions, mixins, and utilities that help us write styles efficiently and keep them easy to reason about.
• Evolve our CSS architecture (e.g. layers, naming conventions, design tokens, theming approach) to keep the system scalable as the product grows.
• Identify and remove legacy styles, dead code, and inconsistencies, focusing on performance and maintainability.
• Use AI‑powered tooling where it makes sense (code search, refactor suggestions, documentation summaries) to speed up this work.

c. Implement new designs and product experiences

• Update existing screens to match the latest design specs and interaction patterns.
• Research the best strategies for comprehensive changes — understanding how components are reused across screens and in different contexts — and propose pragmatic rollout plans.
• Work closely with product managers and designers to make trade‑offs that balance UX quality, technical feasibility, and delivery timelines.
• Ensure that visual and structural changes don’t introduce any bugs — partnering with QA and using tools (including AI‑assisted testing where appropriate) to catch regressions early.

Your success story will be:

• In 30 days, you will learn how our methodology works, ship your first UI bug fixes, and start contributing to small improvements in our design system.
• In 90 days, you will understand how our core components and SCSS framework work, co‑own at least one part of the design system, and support other frontend developers on a sprint project — including reviewing their usage of UI components and any styling or template changes.
• In 180 days, you will be able to tackle most tasks on your own, question and challenge designs with confidence, propose and drive improvements to our UI architecture, and help shape the future roadmap of our design system.

You have the following experience and qualities:

1. Professional — CSS, Sass, working with browser,  programming skills, Git, knowledge of Angular (optionally React or Vue), familiarity with web components is an advantage.
2. Personal — team player, honesty, responsibility, motivation

Professional experience

• Strong CSS and Sass skills — CSS will be your bread and butter and for a smooth experience it’s good if you know: selector types and specificity, fonts, relative units, box sizing, positioning, flexbox, grid, responsiveness, pseudo elements, animations, and their performance impacts.
• Experience with writing maintainable, modular, component‑based CSS
• Experience building or significantly contributing to a design system or UI component library (tokens, components, documentation, versioning, rollout).
• Comfortable with intermediate programming in JavaScript or TypeScript — structuring code, working with asynchronous logic, and debugging — and using that knowledge to implement or adjust UI behavior in Angular/React/Vue components.
• Hands‑on experience with at least one modern frontend framework (Angular, React, or Vue). Curiosity to apply design‑system thinking across frameworks is a plus.
• Familiarity with Git and standard workflows (branching, pull/merge requests, code review).
• A genuine passion for modern CSS and web UI, keeping an eye on new specs and browser capabilities and knowing when (and when not) to use them.
• An architecture mindset when it comes to stylesheets: you think in layers, dependencies, and long‑term maintainability, not just “what works right now”.
• Openness to leveraging AI in the development process — for example, using AI tools to explore refactoring options, generate variants, or support documentation — while still owning the final quality of the solution.

Personal qualities

• Product‑oriented mindset: you care about the problem we’re solving and the impact on the user, not only the implementation details.
• Ability to work in a team where we value diversity and open‑mindedness.
• Willingness to discuss problems honestly, keep focus on what’s important, and look for outcomes, not blame.
• Sense of ownership and responsibility — you follow through on what you start and care about the quality of your work in production.
• Motivation to grow: you enjoy your craft, seek feedback, and look for ways to improve both the product and the system you’re building on.

Excited? Join us and transform the future of commerce experiences.

#LI-KP1

Help us evolve and scale the Bloomreach Engagement UI design system and become our new UI Developer. Implement new designs, and create and maintain UI components used across our product. You’ll sit at the intersection of design, engineering, and product, turning ideas into intuitive, robust, and beautiful interfaces. For candidates at the P3 / Senior level, starting monthly compensation begins at 3 500 € gross, with the final offer tailored for each candidate based on their skills and experience. Stock options and a comprehensive benefits package are also included. Working in one of our Central European offices (Bratislava, Brno, Prague) or from home on a full-time basis, you’ll become a core part of our Frontend Team. 

What tech stack do we use?

• Our styles are written in Sass (SCSS).
• Our Engagement app currently runs on Angular.
• We use JavaScript/TypeScript for application logic.
• We use Git for version control.
• Our build process uses Nx + Angular CLI, with custom ts-node and Node scripts.

You don’t need to be an expert in every framework from day one, but you should be comfortable working in at least one modern SPA framework (Angular, React, or Vue) and curious to learn the others.

What challenge awaits you?

As a Bloomreach UI Developer, you will be the go‑to person for:

• Designing and implementing UI components and patterns that are reused across the Engagement app.
• Evolving our in‑house UI framework and design system so that it’s easier and faster for product and engineering teams to build consistent experiences.
• Collaborating tightly with product designers to bring new ideas to life and to keep our visual language coherent.
• Bringing a CSS architecture mindset to a large codebase so styles remain modular, predictable, and easy to refactor over time.
• Leveraging AI in your daily work — from code generation and refactoring suggestions to documentation and quick UI experiments.

Our goal is to make our Engagement app easy to use and visually pleasant for our customers. You’ll operate on three levels: bug fixing, maintenance and creation of UI components, and implementation of new designs — with a strong focus on the design‑system layer and product outcomes. Having a great developer experience is also something we’re serious about.

Your job will be to:

1. Expand & maintain our UI design system and components library
2. Improve & maintain our in‑house SCSS framework
3. Implement new designs and product experiences

a. Expand & maintain our UI design system and components library

• Understand how our components work under the hood and enable frontend developers to build advanced interfaces using our framework.
• Design and implement reusable UI primitives (tokens, layout primitives, form controls) and higher‑level components in a way that can be applied across Angular applications.
• Revise code of the components frequently and keep up with the latest possibilities of CSS (e.g. container queries, cascade layers, new color functions) and how they affect our architecture.
• Ensure cross‑browser compatibility (modern browsers only) and good accessibility practices.
• Shape visual representation and behavior together with designers, acting as a technical partner in design reviews.
• Maintain and improve our internal “Showcase”/component gallery as a single source of truth for our design system (documentation, usage examples).

b. Improve & maintain our in‑house SCSS framework

• Extend and update core functions, mixins, and utilities that help us write styles efficiently and keep them easy to reason about.
• Evolve our CSS architecture (e.g. layers, naming conventions, design tokens, theming approach) to keep the system scalable as the product grows.
• Identify and remove legacy styles, dead code, and inconsistencies, focusing on performance and maintainability.
• Use AI‑powered tooling where it makes sense (code search, refactor suggestions, documentation summaries) to speed up this work.

c. Implement new designs and product experiences

• Update existing screens to match the latest design specs and interaction patterns.
• Research the best strategies for comprehensive changes — understanding how components are reused across screens and in different contexts — and propose pragmatic rollout plans.
• Work closely with product managers and designers to make trade‑offs that balance UX quality, technical feasibility, and delivery timelines.
• Ensure that visual and structural changes don’t introduce any bugs — partnering with QA and using tools (including AI‑assisted testing where appropriate) to catch regressions early.

Your success story will be:

• In 30 days, you will learn how our methodology works, ship your first UI bug fixes, and start contributing to small improvements in our design system.
• In 90 days, you will understand how our core components and SCSS framework work, co‑own at least one part of the design system, and support other frontend developers on a sprint project — including reviewing their usage of UI components and any styling or template changes.
• In 180 days, you will be able to tackle most tasks on your own, question and challenge designs with confidence, propose and drive improvements to our UI architecture, and help shape the future roadmap of our design system.

You have the following experience and qualities:

1. Professional — CSS, Sass, working with browser,  programming skills, Git, knowledge of Angular (optionally React or Vue), familiarity with web components is an advantage.
2. Personal — team player, honesty, responsibility, motivation

Professional experience

• Strong CSS and Sass skills — CSS will be your bread and butter and for a smooth experience it’s good if you know: selector types and specificity, fonts, relative units, box sizing, positioning, flexbox, grid, responsiveness, pseudo elements, animations, and their performance impacts.
• Experience with writing maintainable, modular, component‑based CSS
• Experience building or significantly contributing to a design system or UI component library (tokens, components, documentation, versioning, rollout).
• Comfortable with intermediate programming in JavaScript or TypeScript — structuring code, working with asynchronous logic, and debugging — and using that knowledge to implement or adjust UI behavior in Angular/React/Vue components.
• Hands‑on experience with at least one modern frontend framework (Angular, React, or Vue). Curiosity to apply design‑system thinking across frameworks is a plus.
• Familiarity with Git and standard workflows (branching, pull/merge requests, code review).
• A genuine passion for modern CSS and web UI, keeping an eye on new specs and browser capabilities and knowing when (and when not) to use them.
• An architecture mindset when it comes to stylesheets: you think in layers, dependencies, and long‑term maintainability, not just “what works right now”.
• Openness to leveraging AI in the development process — for example, using AI tools to explore refactoring options, generate variants, or support documentation — while still owning the final quality of the solution.

Personal qualities

• Product‑oriented mindset: you care about the problem we’re solving and the impact on the user, not only the implementation details.
• Ability to work in a team where we value diversity and open‑mindedness.
• Willingness to discuss problems honestly, keep focus on what’s important, and look for outcomes, not blame.
• Sense of ownership and responsibility — you follow through on what you start and care about the quality of your work in production.
• Motivation to grow: you enjoy your craft, seek feedback, and look for ways to improve both the product and the system you’re building on.

Excited? Join us and transform the future of commerce experiences.

#LI-KP1

Bloomreach powers digital commerce with AI-native solutions for marketing automation, search and merchandising, conversational shopping assistance, and headless content management—driven by unified customer and product data for personalization and measurable business impact. We're expanding with new ideas and modules.

For example, our Autonomous marketing solution, you can get more info about our vision here -  https://visit.bloomreach.com/innovation-fest-2025-after

Join the Engineering team working on an Autonomous marketing solution to help shape the future of autonomous marketing. As a Software Engineer, you'll build and deploy agentic AI systems with real-world impact, collaborating alongside innovators redefining how brands engage millions of customers.

For candidates at the P3 / Senior Software Engineer level, starting monthly compensation begins at 3700 € gross, with the final offer tailored for each candidate based on their skills and experience(, and location). Stock options and a comprehensive benefits package are also included.

If you're passionate about prompt and context engineering, driven by impact, and want to be a key part of defining the industry's future, Bloomreach wants to hear from you. This role focuses on solving real-world problems with production-ready agentic systems, not just internal experimentation.

What challenge awaits you?

Step into the forefront of autonomous marketing innovation. As a member of the Engineering team, you’ll take on the challenge of designing, developing, and scaling production-grade agentic AI systems that are redefining how brands connect with millions of customers in real time.

You will tackle the complexities of architecting and orchestrating powerful AI agents—leveraging the latest in large language models, prompt and context engineering, and agentic workflows—to drive automated, personalized engagement across diverse digital channels. Your work involves shaping the context and memory that empowers our agents to make smart, data-driven decisions at scale.

Collaboration is key: you’ll partner with fellow engineers, data scientists, and product leaders to integrate agentic intelligence into our platform, ensuring seamless alignment with customer data, analytics, and channel experiences. This is a unique opportunity to apply your technical expertise in prompt and context engineering, contribute to an ambitious product vision, and help define the future of the marketing industry through autonomous, AI-driven solutions.

What will you do?

• Design and deliver meaningful, production-grade features end-to-end, always anchored in clear user needs and measurable business value. You’ll translate high-level vision and customer requirements into actionable plans, robust code, and scalable solutions.
• Define technical specifications directly from business goals and work collaboratively with product managers, engineers, QAs, and data scientists to ensure that every build solves a concrete problem for users.
• Build and ship APIs and backend components that drive agentic workflows and seamless AI-powered automation—ensuring performance, security, and maintainability at scale.
• Integrate and operationalize state-of-the-art GenAI, LLMs, and orchestration frameworks so your agents take real business actions in production environments, not just in proofs-of-concept.
• Take full accountability for the robustness of your solutions: developing comprehensive test suites, rigorous evaluation frameworks (including agent- and system-level benchmarking), and monitoring strategies to ensure reliability and measurable outcomes. You'll evaluate both automated agentic behaviors and overall system performance to guarantee these systems perform as intended in live scenarios.
• Apply your full stack of skills—ranging from software engineering and prompt/context design to real-world LLM/GenAI operations and DevOps best practices. You’ll make agentic systems functional, maintainable, and resilient from dev environments through to production and post-launch.
• Embrace and drive an iterative, agile development process: push early integrations, prototype quickly, validate solutions with internal customers and early adopters, solve problems collaboratively as they arise, and continually refine your work based on real feedback. You will balance near-term impact with a bold, forward-thinking product vision that anticipates the needs of tomorrow’s marketers.
• Support, maintain, and evolve your components post-launch, responding to customer needs, monitoring real-world performance, and delivering ongoing improvements in response to user and business insight.
• Document your systems and learnings to enable efficient collaboration within the team and fast, informed future iteration.

What is required for success in this role?

• A holistic engineering mindset oriented toward product excellence and impact
• Hands-on expertise in building, testing, and shipping GenAI/LLM-based agentic systems
• Practical proficiency across software engineering, applied LLM development, and DevOps practices, ensuring real-world reliability—not just theoretical capability
• Comfort with fast-paced, iterative development and a user-validated, visionary approach to technology and business outcomes

What technologies and tools does the Autonomous Marketing team work with?

• Programming languages - Python/FastAPI on Backend, TypeScript/Angular on UI 
• AI-Agentic tech stack - Gemini, PydanticAI, OpenAI, Phoenix Arize
• Google Cloud Platform services - VertexAI, GKE, BigQuery
• Data Storage and Processing - PostgreSQL, MongoDB

Experience and Qualities We Seek

We're looking for engineers who exemplify a product-driven, hands-on mindset and are skilled at translating visionary ideas into reliable, scalable, and impactful AI solutions for production environments. The ideal candidate is passionate about building GenAI/LLM-based agentic systems that not only work in theory but deliver measurable impact for users and businesses.

Professional experience

• Hands-on experience designing, evaluating, and maintaining production-grade AI agentic systems—with a proven record of applying GenAI, LLMs, and agent orchestration in real-world scenarios.
• Proven proficiency in Python engineering and modern backend development—including data processing, API development, and creation of robust microservice architectures. Experience with prompt engineering and context/memory design for LLM-powered systems is highly valued.
• Operational knowledge across the full stack: solid grasp of software engineering principles, LLM/GenAI application development, cloud operations (especially in GCP environments), CI/CD, and DevOps practices. You know how to build, deploy, monitor, and scale complex agentic systems in production.
• Expertise in evaluation methodologies: you develop comprehensive test suites and system-level benchmarks, ensuring the functional and behavioral quality of autonomous agents and their integration into broader business workflows.
• Experience collaborating with product managers, data scientists, and UX/UI engineers to align technical solutions tightly with business goals and user needs—demonstrating a track record of delivering features that ship, iterate, and create value for customers.

Personal qualities

• Strong initiative, ownership, and an agile problem-solving approach: you thrive in fast-paced, iterative environments, embrace feedback from early adopters, and adapt solutions quickly.
• Excellent communication and collaboration skills, with a demonstrated ability to work cross-functionally in diverse teams and articulate complex technical concepts to non-technical partners.
• A commitment to excellence: you are dedicated to continuous learning, knowledge sharing, and raising the bar for both technology and product impact.
• Genuine excitement for pushing boundaries: you stay curious about emerging AI and agentic technologies, and are excited to help define the future of marketing through creative, high-impact engineering.

Excited? Join us and transform the future of commerce experiences.

Bloomreach powers digital commerce with AI-native solutions for marketing automation, search and merchandising, conversational shopping assistance, and headless content management—driven by unified customer and product data for personalization and measurable business impact. We're expanding with new ideas and modules.

For example, our Autonomous marketing solution, you can get more info about our vision here -  https://visit.bloomreach.com/innovation-fest-2025-after

Join the Engineering team working on an Autonomous marketing solution to help shape the future of autonomous marketing. As a Software Engineer, you'll build and deploy agentic AI systems with real-world impact, collaborating alongside innovators redefining how brands engage millions of customers.

If you're passionate about prompt and context engineering, driven by impact, and want to be a key part of defining the industry's future, Bloomreach wants to hear from you. This role focuses on solving real-world problems with production-ready agentic systems, not just internal experimentation.

What challenge awaits you?

Step into the forefront of autonomous marketing innovation. As a member of the Engineering team, you’ll take on the challenge of designing, developing, and scaling production-grade agentic AI systems that are redefining how brands connect with millions of customers in real time.

You will tackle the complexities of architecting and orchestrating powerful AI agents—leveraging the latest in large language models, prompt and context engineering, and agentic workflows—to drive automated, personalized engagement across diverse digital channels. Your work involves shaping the context and memory that empowers our agents to make smart, data-driven decisions at scale.

Collaboration is key: you’ll partner with fellow engineers, data scientists, and product leaders to integrate agentic intelligence into our platform, ensuring seamless alignment with customer data, analytics, and channel experiences. This is a unique opportunity to apply your technical expertise in prompt and context engineering, contribute to an ambitious product vision, and help define the future of the marketing industry through autonomous, AI-driven solutions.

What will you do?

• Design and deliver meaningful, production-grade features end-to-end, always anchored in clear user needs and measurable business value. You’ll translate high-level vision and customer requirements into actionable plans, robust code, and scalable solutions.
• Define technical specifications directly from business goals and work collaboratively with product managers, engineers, QAs, and data scientists to ensure that every build solves a concrete problem for users.
• Build and ship APIs and backend components that drive agentic workflows and seamless AI-powered automation—ensuring performance, security, and maintainability at scale.
• Integrate and operationalize state-of-the-art GenAI, LLMs, and orchestration frameworks so your agents take real business actions in production environments, not just in proofs-of-concept.
• Take full accountability for the robustness of your solutions: developing comprehensive test suites, rigorous evaluation frameworks (including agent- and system-level benchmarking), and monitoring strategies to ensure reliability and measurable outcomes. You'll evaluate both automated agentic behaviors and overall system performance to guarantee these systems perform as intended in live scenarios.
• Apply your full stack of skills—ranging from software engineering and prompt/context design to real-world LLM/GenAI operations and DevOps best practices. You’ll make agentic systems functional, maintainable, and resilient from dev environments through to production and post-launch.
• Embrace and drive an iterative, agile development process: push early integrations, prototype quickly, validate solutions with internal customers and early adopters, solve problems collaboratively as they arise, and continually refine your work based on real feedback. You will balance near-term impact with a bold, forward-thinking product vision that anticipates the needs of tomorrow’s marketers.
• Support, maintain, and evolve your components post-launch, responding to customer needs, monitoring real-world performance, and delivering ongoing improvements in response to user and business insight.
• Document your systems and learnings to enable efficient collaboration within the team and fast, informed future iteration.

What is required for success in this role?

• A holistic engineering mindset oriented toward product excellence and impact
• Hands-on expertise in building, testing, and shipping GenAI/LLM-based agentic systems
• Practical proficiency across software engineering, applied LLM development, and DevOps practices, ensuring real-world reliability—not just theoretical capability
• Comfort with fast-paced, iterative development and a user-validated, visionary approach to technology and business outcomes

What technologies and tools does the Autonomous Marketing team work with?

• Programming languages - Python/FastAPI on Backend, TypeScript/Angular on UI 
• AI-Agentic tech stack - Gemini, PydanticAI, OpenAI, Phoenix Arize
• Google Cloud Platform services - VertexAI, GKE, BigQuery
• Data Storage and Processing - PostgreSQL, MongoDB

Experience and Qualities We Seek

We're looking for engineers who exemplify a product-driven, hands-on mindset and are skilled at translating visionary ideas into reliable, scalable, and impactful AI solutions for production environments. The ideal candidate is passionate about building GenAI/LLM-based agentic systems that not only work in theory but deliver measurable impact for users and businesses.

Professional experience

• Hands-on experience designing, evaluating, and maintaining production-grade AI agentic systems—with a proven record of applying GenAI, LLMs, and agent orchestration in real-world scenarios.
• Proven proficiency in Python engineering and modern backend development—including data processing, API development, and creation of robust microservice architectures. Experience with prompt engineering and context/memory design for LLM-powered systems is highly valued.
• Operational knowledge across the full stack: solid grasp of software engineering principles, LLM/GenAI application development, cloud operations (especially in GCP environments), CI/CD, and DevOps practices. You know how to build, deploy, monitor, and scale complex agentic systems in production.
• Expertise in evaluation methodologies: you develop comprehensive test suites and system-level benchmarks, ensuring the functional and behavioral quality of autonomous agents and their integration into broader business workflows.
• Experience collaborating with product managers, data scientists, and UX/UI engineers to align technical solutions tightly with business goals and user needs—demonstrating a track record of delivering features that ship, iterate, and create value for customers.

Personal qualities

• Strong initiative, ownership, and an agile problem-solving approach: you thrive in fast-paced, iterative environments, embrace feedback from early adopters, and adapt solutions quickly.
• Excellent communication and collaboration skills, with a demonstrated ability to work cross-functionally in diverse teams and articulate complex technical concepts to non-technical partners.
• A commitment to excellence: you are dedicated to continuous learning, knowledge sharing, and raising the bar for both technology and product impact.
• Genuine excitement for pushing boundaries: you stay curious about emerging AI and agentic technologies, and are excited to help define the future of marketing through creative, high-impact engineering.

Excited? Join us and transform the future of commerce experiences.

What challenge awaits you?

As an Associate Academy Content Consultant, you will join the broader Customer Experience Group. You will be an integral part of the Academy team, which functions as our in-house product education provider. Your role will be to support the creation of educational content that empowers Bloomreach users through intuitive onboarding and ongoing product education - helping them become independent users of our Bloomreach Solutions.

Working closely with senior Content Consultants and Operational Specialists, you will apply foundational instructional design principles to develop engaging learning materials. You will contribute to projects from start to finish under the guidance of experienced team members, while bringing a fresh perspective and enthusiasm for learning.

We'll provide the tools, resources, and mentorship to set you up for success - this is a great opportunity to build your content development skills in a fast-paced, collaborative environment.

You can work from anywhere in Slovakia or the Czech Republic, with offices available in Bratislava, Brno, or Prague. 

As an Academy Content Associate, your job will be to:

• Support the design and development of learning experiences, including e-learning modules, instructor-led training materials, quizzes, and other supporting resources - under the direction of senior team members
• Assist in collaborating with subject matter experts (SMEs) and stakeholders to gather content and support the definition of learning objectives
• Apply foundational instructional design principles as guided by the team, and contribute ideas for improvement
• Contribute to cross-departmental collaboration efforts to support product adoption and knowledge sharing
• Assist with portfolio-level initiatives including modularization and learning journey development
• Help maintain a selection of courses, flagging areas for improvement and executing updates as directed
• Bring your fresh ideas!

You have the following experience and qualities:

• Strong command of English (B2+)
• Eagerness to learn in a fast-paced, dynamic environment
• Strong attention to detail and time management skills
• Strong interpersonal skills and a collaborative mindset
• Curiosity and willingness to quickly pick up new topics
• Motivation to contribute to large, time-sensitive projects as part of a team
• Interest in cross-departmental collaboration
• Previous experience or coursework in education, instructional design, or customer-facing roles is a plus

What challenge awaits you?

As an Associate Academy Content Consultant, you will join the broader Customer Experience Group. You will be an integral part of the Academy team, which functions as our in-house product education provider. Your role will be to support the creation of educational content that empowers Bloomreach users through intuitive onboarding and ongoing product education - helping them become independent users of our Bloomreach Solutions.

Working closely with senior Content Consultants and Operational Specialists, you will apply foundational instructional design principles to develop engaging learning materials. You will contribute to projects from start to finish under the guidance of experienced team members, while bringing a fresh perspective and enthusiasm for learning.

We'll provide the tools, resources, and mentorship to set you up for success - this is a great opportunity to build your content development skills in a fast-paced, collaborative environment.

You can work from anywhere in Slovakia or the Czech Republic, with offices available in Bratislava, Brno, or Prague. Your starting salary will be 1 800€ gross per month plus additional benefits.

As an Academy Content Associate, your job will be to:

• Support the design and development of learning experiences, including e-learning modules, instructor-led training materials, quizzes, and other supporting resources - under the direction of senior team members
• Assist in collaborating with subject matter experts (SMEs) and stakeholders to gather content and support the definition of learning objectives
• Apply foundational instructional design principles as guided by the team, and contribute ideas for improvement
• Contribute to cross-departmental collaboration efforts to support product adoption and knowledge sharing
• Assist with portfolio-level initiatives including modularization and learning journey development
• Help maintain a selection of courses, flagging areas for improvement and executing updates as directed
• Bring your fresh ideas!

You have the following experience and qualities:

• Strong command of English (B2+)
• Eagerness to learn in a fast-paced, dynamic environment
• Strong attention to detail and time management skills
• Strong interpersonal skills and a collaborative mindset
• Curiosity and willingness to quickly pick up new topics
• Motivation to contribute to large, time-sensitive projects as part of a team
• Interest in cross-departmental collaboration
• Previous experience or coursework in education, instructional design, or customer-facing roles is a plus

Our Global Procurement team aims to provide a best-in-class experience that ensures Bloomreachers get exactly what they need, when they need it, under the best possible terms. 

If you have a passion for high-stakes negotiation and are in the business of using agentic AI and automation to "delete" manual work, join Bloomreach as a Strategic Sourcing & Systems Manager. In this role, you will leverage a cutting-edge stack that includes ZIP, Zapier, and LLMs to turn procurement into a true business enabler.  You will also help manage and maintain our suite of procurement tools, ensuring our global "follow-the-sun" operation runs flawlessly from Europe.

What challenge awaits you? 

The Procurement team is looking for an innovation-first manager to help us transition from excellent turnaround times to "best-in-class." You will adopt the challenge of scaling our global intake and sourcing capabilities by automating away friction. You will build, manage, and optimize reporting and workflows that balance rapid automation with smart risk management. You will then use these tools to dig deep into spend data, ensuring we are always operating at the forefront of procurement technology. You can work in one of our Central Europe offices (Bratislava, Brno, Prague) or from home in Central and Eastern Europe on a full-time basis.

Your job will be to:

a. Deliver a Seamless & Competitive Procurement Experience

• Support the global intake lifecycle, ensuring Bloomreachers enjoy a frictionless experience that gets them what they need, exactly when they need it.
• Drive operational velocity by maintaining best-in-class Turnaround Times (TAT), providing the organization with a competitive edge through rapid resource deployment.
• Act as the European anchor for our "follow-the-sun" support model, ensuring proactive partnership and seamless global coverage alongside our US-based team.
• Lead high-impact negotiations for global contracts, securing terms that mitigate risk while actively empowering our teams to move faster.

b. Architect Sourcing & Automation Workflows

• Manage and maintain our core suite of tools, including ZIP, Vendr, Spendhound, and DocuSign.
• Utilize Zapier, N8N, and Agentic AI solutions to automate manual steps in the procurement lifecycle.
• Experiment with and implement ambitious LLM (Claude, Gemini) use cases to improve document processing and stakeholder communication.

c. Partner with the Business on Risk & Strategic Insights

• Cultivate deep partnerships across the organization to gain a thorough understanding of what our teams do and the strategic "why" behind their requirements, enabling us to provide better-aligned and more impactful support.
• Collaborate with internal stakeholders to define and calibrate the company's risk appetite for various spend categories to match business velocity.
• Design and implement smart compliance parameters within our automated workflows to hit the perfect balance between operational speed and risk management.
• Ensure a consistent global experience across our procurement processes so that every user can navigate their buying journey easily and efficiently.

d. Lead Data-Driven Procurement Innovation

• Take an active role in identifying new ways to collect and analyze spend data using NetSuite and Spendhound.
• Work jointly with our FP&A team to proactively identify budget challenges and opportunities.
• Develop expert-level knowledge of all internal data and business tactics to identify consolidation potential.
• Present performance insights to leadership in a manner that demonstrates procurement's value as a strategic enabler.

Ultimately, your goal is not just to manage contracts, but to build an automated, intelligent procurement engine that scales with Bloomreach’s growth.

Your success story will be:

• In 30 days, you dive right in, becoming familiar with our current ZIP workflows and global intake queue, identifying the first "low-hanging fruit" for automation.
• In 90 days, you have created a prioritized roadmap for AI agents and automation and have already begun executing the first phase of improvements.
• In 180 days, you have automated over 4 distinct manual processes and successfully improved our global TAT by 0.5 working days, becoming an essential part of our global operations.

You have the following experience and qualities:

1. Professional — experience in procurement operations and workflow engineering
2. Personal — motivation, independence, and fluency in English

Professional experience

• 3–5 years of experience in procurement or sourcing (we value attitude and specific automation experience over years on the clock).
• Hands-on experience with Zapier, N8N, or other agentic AI/automation solutions.
• Strong interest in using LLMs (Claude, Gemini, etc.) to solve complex back-office challenges.
• Experience negotiating SaaS and professional services contracts in a global environment.
• Good to have: Proven experience with ZIP or similar intake-to-orchestration platforms

Personal qualities

• Enjoy working as a service-oriented enabler and taking pride in helping others succeed, understanding that procurement is a supporting role at its heart.
• Energized by variety and motivated by the challenge of working across all categories as a generalist rather than being boxed into one specialty.
• Naturally curious — Take pride in uncovering new findings and solving problems, even those that are complex or may have more than one resolution.
• Take ownership of both successes and failures, with the ability to apply learnings to future projects and the self-organization to navigate through ambiguous situations.
• Fluent in English with excellent written and verbal communication skills.

Excited? Join us and transform the future of commerce experiences.

Our Global Procurement team aims to provide a best-in-class experience that ensures Bloomreachers get exactly what they need, when they need it, under the best possible terms. 

If you have a passion for high-stakes negotiation and are in the business of using agentic AI and automation to "delete" manual work, join Bloomreach as a Strategic Sourcing & Systems Manager. In this role, you will leverage a cutting-edge stack that includes ZIP, Zapier, and LLMs to turn procurement into a true business enabler.  You will also help manage and maintain our suite of procurement tools, ensuring our global "follow-the-sun" operation runs flawlessly from Europe.

What challenge awaits you? 

The Procurement team is looking for an innovation-first manager to help us transition from excellent turnaround times to "best-in-class." You will adopt the challenge of scaling our global intake and sourcing capabilities by automating away friction. You will build, manage, and optimize reporting and workflows that balance rapid automation with smart risk management. You will then use these tools to dig deep into spend data, ensuring we are always operating at the forefront of procurement technology. Your salary starts from €3000 gross per month with restricted stock units and other benefits included. You can work in one of our Central Europe offices (Bratislava, Brno, Prague) or from home in Central and Eastern Europe on a full-time basis.

Your job will be to:

a. Deliver a Seamless & Competitive Procurement Experience

• Support the global intake lifecycle, ensuring Bloomreachers enjoy a frictionless experience that gets them what they need, exactly when they need it.
• Drive operational velocity by maintaining best-in-class Turnaround Times (TAT), providing the organization with a competitive edge through rapid resource deployment.
• Act as the European anchor for our "follow-the-sun" support model, ensuring proactive partnership and seamless global coverage alongside our US-based team.
• Lead high-impact negotiations for global contracts, securing terms that mitigate risk while actively empowering our teams to move faster.

b. Architect Sourcing & Automation Workflows

• Manage and maintain our core suite of tools, including ZIP, Vendr, Spendhound, and DocuSign.
• Utilize Zapier, N8N, and Agentic AI solutions to automate manual steps in the procurement lifecycle.
• Experiment with and implement ambitious LLM (Claude, Gemini) use cases to improve document processing and stakeholder communication.

c. Partner with the Business on Risk & Strategic Insights

• Cultivate deep partnerships across the organization to gain a thorough understanding of what our teams do and the strategic "why" behind their requirements, enabling us to provide better-aligned and more impactful support.
• Collaborate with internal stakeholders to define and calibrate the company's risk appetite for various spend categories to match business velocity.
• Design and implement smart compliance parameters within our automated workflows to hit the perfect balance between operational speed and risk management.
• Ensure a consistent global experience across our procurement processes so that every user can navigate their buying journey easily and efficiently.

d. Lead Data-Driven Procurement Innovation

• Take an active role in identifying new ways to collect and analyze spend data using NetSuite and Spendhound.
• Work jointly with our FP&A team to proactively identify budget challenges and opportunities.
• Develop expert-level knowledge of all internal data and business tactics to identify consolidation potential.
• Present performance insights to leadership in a manner that demonstrates procurement's value as a strategic enabler.

Ultimately, your goal is not just to manage contracts, but to build an automated, intelligent procurement engine that scales with Bloomreach’s growth.

Your success story will be:

• In 30 days, you dive right in, becoming familiar with our current ZIP workflows and global intake queue, identifying the first "low-hanging fruit" for automation.
• In 90 days, you have created a prioritized roadmap for AI agents and automation and have already begun executing the first phase of improvements.
• In 180 days, you have automated over 4 distinct manual processes and successfully improved our global TAT by 0.5 working days, becoming an essential part of our global operations.

You have the following experience and qualities:

1. Professional — experience in procurement operations and workflow engineering
2. Personal — motivation, independence, and fluency in English

Professional experience

• 3–5 years of experience in procurement or sourcing (we value attitude and specific automation experience over years on the clock).
• Hands-on experience with Zapier, N8N, or other agentic AI/automation solutions.
• Strong interest in using LLMs (Claude, Gemini, etc.) to solve complex back-office challenges.
• Experience negotiating SaaS and professional services contracts in a global environment.
• Good to have: Proven experience with ZIP or similar intake-to-orchestration platforms

Personal qualities

• Enjoy working as a service-oriented enabler and taking pride in helping others succeed, understanding that procurement is a supporting role at its heart.
• Energized by variety and motivated by the challenge of working across all categories as a generalist rather than being boxed into one specialty.
• Naturally curious — Take pride in uncovering new findings and solving problems, even those that are complex or may have more than one resolution.
• Take ownership of both successes and failures, with the ability to apply learnings to future projects and the self-organization to navigate through ambiguous situations.
• Fluent in English with excellent written and verbal communication skills.

Excited? Join us and transform the future of commerce experiences.

Become a Deal Operations Analyst as part of our Deal Desk Team, within our Revenue Strategy & Operations Department for Bloomreach! Working in one of our Central European offices or from home on a full-time basis, you’ll become a core part of the Revenue Strategy & Operations Department and Deal Desk Team.

What challenges awaits you?  

As Deal Operations Analyst you will play a pivotal role in driving revenue growth and optimizing operational processes. You will collaborate with cross-functional teams, including Sales, Deal Managers, Finance, Legal, and Operations, to ensure that data and deals are set up in a way that aligns with company goals, maximize profitability, and mitigate risks. Your analytical skills, attention to detail, and ability to navigate complex business scenarios will be crucial in this role. 

Your job will be to:

• Support sales on large volume of standard and complex Salesforce Configure Price Quote (CPQ) configurations and custom pricing
• Partner with the Business Operations team to support changes to existing Pricing and Packaging rollout and help end-users with data mapping and migration to the new system and structure
• Review and ensure CPQ accuracy on contract and migration requests;
• Help to maintain data integrity in CPQ by conducting regular audits and quality checks on the data in Salesforce to ensure accuracy and consistency;
• Support end to end contracting process which can include creating, updating and sending contracts, identifying opportunities to optimize Salesforce CPQ;
• Developing and documenting standards, guidelines, and procedures for both administrators and end-users.
• Building and scaling processes to automate data flow between systems for reporting accuracy.

 You have the following experience and qualities:

• Bachelor's degree in Business, Finance, Management, or a related field.
• Have 2+ years of experience in a Deal Desk, Accounting support or GTM Operations or Rev Ops function with a global sales team, in the SaaS industry.
• High level of understanding contractual impacts on billing and revenue as well as pricing concepts and frameworks.
• Demonstrated CRM experience, preferably in Salesforce (CPQ).
• Strong analytical skills with the ability to analyze financial data and provide actionable insights. 
• Experience with contracts 
• Proficiency in G-Suite and Microsoft Office Suite, particularly Excel.
• Time zone flexibility to collaborate with US region

You are perfect for this role if you: 

• Thrive in a fast paced environment.
• Demonstrate proactive execution, sound business judgment and strategic focus. 
• Excel as an outstanding communicator with meticulous attention to detail in relation to all levels of management
• Self-motivated with prior experience in handling intricate and complex tasks.
• Collaborate effectively to identify and propose solutions for system gaps and process improvements, enhancing the efficiency of workflows.
• Embrace a growth mindset with the ability to navigate ambiguity.
• Have an understanding of the sales professional’s role.

Become a Senior People Operations Specialist for Bloomreach!

In the People Operations team, we take care of Bloomreachers from the moment they accept the job offer. Together with the other People team units (Talent Acquisition, Workplace Experience, Total Rewards, and Business Partners) we form the People team reporting directly to the Chief People Officer.

In People Operations, we are responsible for the end-to-end employee lifecycle: onboarding, offboarding, employment changes (contracts/amendments), and payroll operations. We operate across 10+ countries on 3 continents, and we're continuously raising the bar on automation, accuracy, and employee experience. You'll join our People Operations Team, you can be based in Prague, Brno or Bratislava (1 day in office a week is preferred). 

You will take ownership of end-to-end People/HR Operations primarily in the Czech Republic (~80 Bloomreachers) and other countries (up to another 200+ Bloomreachers) alongside with the chance to rebuild the way we operate internally in the People Operations Team. People Ops agenda for CZ will take you approx 50% of your full-time capacity. For the rest, you will be working closely with teammates and regional stakeholders to redesign the People Operations function with focus on automation, AI and/or taking on other countries.

This is a role for someone who can own their space independently.

The salary range starts at 2 200€ gross per month, along with stock options and other benefits. We are looking for a person based in Prague, Brno, Bratislava or nearby these places. You are expected once a week to be in one of our offices.

Your Job Will Be To:

• Own end-to-end HR/People ops (contracts, amendments, promotions, leaves, relocations, absences, onboarding/offboarding, payroll inputs) for CZ as main market plus additional countries, with full legal compliance.
• Drive smooth onboarding and offboarding for employees and ensure all lifecycle changes are processed accurately and on time
• Be the first point of contact for employees and managers in your region, answering questions and resolving HR queries in automated ways with speed and care.
• Maintain and improve BambooHR as the source of truth for employee data - keeping records clean, processes documented, and configurations up to date. Create automations to identify missing data.
• Collaborate closely with Finance, IT, Legal, Workplace Experience, and other People team sub-teams as part of our tightly integrated operating model.
• Contribute to automation and AI-driven improvements in People Operations Team. We want you to look for automation opportunities from the very beginning.
• Take strong ownership from day one - quickly map processes, tools, and stakeholders, then fully “own your region” and propose better ways of working.
• Balance daily operations with project work, contributing to cross-regional standardization, documentation, and People Team initiatives.

Your Success Story Will Be:

• In 30 days, you'll take over the core operational rhythms in your region - mapping out the processes, communication style, tools, and key stakeholders, running your first live payrolls
• In 60 days, you'll own and run your regional operations independently, becoming “business as usual”.
• In 90 days, you will suggest improvements in internal ways of working - working with colleagues to automate deterministic processes.

What You Bring:

• Bring 2–3+ years hand-os in People Ops / HR (onboarding, offboarding, changes, payroll coordination)
• Experience with People Ops for CZ is a must, experience with multi-country setup is welcome (e.g. DE), but we are fine if you are eager to learn new countries
• Very good daily English communication, good understanding of stakeholder management.
• Detail-obsessed, organized, proactive profile - very high bar for accuracy, comfort with change, and ability to juggle multiple deadlines without dropping anything
• Work mostly remote from Prague, Brno, or Bratislava, with about one day per week in the office and a culture of high freedom, trust, and ownership.

Personal Qualities

• Strong ownership mindset - you see something that needs fixing, you fix it
• Exceptional attention to detail - accuracy in HR and payroll is non-negotiable
• Proactive communicator - you keep stakeholders informed and ask the right questions early
• Organized and self-directed - you manage multiple tasks and deadlines (e.g. different payroll dates) without dropping the ball
• Comfortable with change - you will lead the change

Become a Senior People Operations Specialist for Bloomreach!

In the People Operations team, we take care of Bloomreachers from the moment they accept the job offer. Together with the other People team units (Talent Acquisition, Workplace Experience, Total Rewards, and Business Partners) we form the People team reporting directly to the Chief People Officer.

In People Operations, we are responsible for the end-to-end employee lifecycle: onboarding, offboarding, employment changes (contracts/amendments), and payroll operations. We operate across 10+ countries on 3 continents, and we're continuously raising the bar on automation, accuracy, and employee experience. You'll join our People Operations Team, you can be based in Prague, Brno or Bratislava (1 day in office a week is preferred). 

You will take ownership of end-to-end People/HR Operations primarily in the Czech Republic (~80 Bloomreachers) and other countries (up to another 200+ Bloomreachers) alongside with the chance to rebuild the way we operate internally in the People Operations Team. People Ops agenda for CZ will take you approx 50% of your full-time capacity. For the rest, you will be working closely with teammates and regional stakeholders to redesign the People Operations function with focus on automation, AI and/or taking on other countries.

This is a role for someone who can own their space independently. We are looking for a person based in Prague, Brno, Bratislava or nearby these places. You are expected once a week to be in one of our offices.

Your Job Will Be To:

• Own end-to-end HR/People ops (contracts, amendments, promotions, leaves, relocations, absences, onboarding/offboarding, payroll inputs) for CZ as main market plus additional countries, with full legal compliance.
• Drive smooth onboarding and offboarding for employees and ensure all lifecycle changes are processed accurately and on time
• Be the first point of contact for employees and managers in your region, answering questions and resolving HR queries in automated ways with speed and care.
• Maintain and improve BambooHR as the source of truth for employee data - keeping records clean, processes documented, and configurations up to date. Create automations to identify missing data.
• Collaborate closely with Finance, IT, Legal, Workplace Experience, and other People team sub-teams as part of our tightly integrated operating model.
• Contribute to automation and AI-driven improvements in People Operations Team. We want you to look for automation opportunities from the very beginning.
• Take strong ownership from day one - quickly map processes, tools, and stakeholders, then fully “own your region” and propose better ways of working.
• Balance daily operations with project work, contributing to cross-regional standardization, documentation, and People Team initiatives.

Your Success Story Will Be:

• In 30 days, you'll take over the core operational rhythms in your region - mapping out the processes, communication style, tools, and key stakeholders, running your first live payrolls
• In 60 days, you'll own and run your regional operations independently, becoming “business as usual”.
• In 90 days, you will suggest improvements in internal ways of working - working with colleagues to automate deterministic processes.

What You Bring:

• Bring 2–3+ years hand-os in People Ops / HR (onboarding, offboarding, changes, payroll coordination)
• Experience with People Ops for CZ is a must, experience with multi-country setup is welcome (e.g. DE), but we are fine if you are eager to learn new countries
• Very good daily English communication, good understanding of stakeholder management.
• Detail-obsessed, organized, proactive profile - very high bar for accuracy, comfort with change, and ability to juggle multiple deadlines without dropping anything
• Work mostly remote from Prague, Brno, or Bratislava, with about one day per week in the office and a culture of high freedom, trust, and ownership.

Personal Qualities

• Strong ownership mindset - you see something that needs fixing, you fix it
• Exceptional attention to detail - accuracy in HR and payroll is non-negotiable
• Proactive communicator - you keep stakeholders informed and ask the right questions early
• Organized and self-directed - you manage multiple tasks and deadlines (e.g. different payroll dates) without dropping the ball

Comfortable with change - you will lead the change

Become a Deal Operations Analyst as part of our Deal Desk Team, within our Revenue Strategy & Operations Department for Bloomreach! The salary range starts at 2 200€ gross per month, along with stock options and other benefits. 

Working in one of our Central European offices or from home on a full-time basis, you’ll become a core part of the Revenue Strategy & Operations Department and Deal Desk Team.

What challenges awaits you?  

As Deal Operations Analyst you will play a pivotal role in driving revenue growth and optimizing operational processes. You will collaborate with cross-functional teams, including Sales, Deal Managers, Finance, Legal, and Operations, to ensure that data and deals are set up in a way that aligns with company goals, maximize profitability, and mitigate risks. Your analytical skills, attention to detail, and ability to navigate complex business scenarios will be crucial in this role. 

Your job will be to:

• Support sales on large volume of standard and complex Salesforce Configure Price Quote (CPQ) configurations and custom pricing
• Partner with the Business Operations team to support changes to existing Pricing and Packaging rollout and help end-users with data mapping and migration to the new system and structure
• Review and ensure CPQ accuracy on contract and migration requests;
• Help to maintain data integrity in CPQ by conducting regular audits and quality checks on the data in Salesforce to ensure accuracy and consistency;
• Support end to end contracting process which can include creating, updating and sending contracts, identifying opportunities to optimize Salesforce CPQ;
• Developing and documenting standards, guidelines, and procedures for both administrators and end-users.
• Building and scaling processes to automate data flow between systems for reporting accuracy.

 You have the following experience and qualities:

• Bachelor's degree in Business, Finance, Management, or a related field.
• Have 2+ years of experience in a Deal Desk, Accounting support or GTM Operations or Rev Ops function with a global sales team, in the SaaS industry.
• High level of understanding contractual impacts on billing and revenue as well as pricing concepts and frameworks.
• Demonstrated CRM experience, preferably in Salesforce (CPQ).
• Strong analytical skills with the ability to analyze financial data and provide actionable insights. 
• Experience with contracts 
• Proficiency in G-Suite and Microsoft Office Suite, particularly Excel.
• Time zone flexibility to collaborate with US region

You are perfect for this role if you: 

• Thrive in a fast paced environment.
• Demonstrate proactive execution, sound business judgment and strategic focus. 
• Excel as an outstanding communicator with meticulous attention to detail in relation to all levels of management
• Self-motivated with prior experience in handling intricate and complex tasks.
• Collaborate effectively to identify and propose solutions for system gaps and process improvements, enhancing the efficiency of workflows.
• Embrace a growth mindset with the ability to navigate ambiguity.
• Have an understanding of the sales professional’s role.

We want you to join us full-time as a Senior Software Engineer in our Data Pipeline team. We work remotely first (from Central & Eastern Europe), but we are more than happy to meet you in our nice offices in Bratislava, Brno or Prague. And if you are interested in who will be your engineering manager, check out Vaclav's Linkedin. Salary range starting from 3700 EUR gross per month, going up depending on your experience and skills.

Intrigued? Read on 🙂…

Your responsibilities

• You will develop a data pipeline processing a large amount of data reliably and at a high rate using Python, Go, MongoDB, GCP and much more.
• For example, our clients feed their visitors’ behavior through real-time tracking to our platform. The data then can be analyzed and used for marketing automation. We process tens of thousands of requests per second 🚀. You may help improve the efficiency of our workers, improve monitoring or help with autoscaling of our infrastructure.
• Imports are critical for our clients to utilize our platform to the fullest. You may help us to improve the throughput and reliability of our imports as we need to import millions of rows of data or help us implement integration with another data storage.
• We also are responsible for exporting data from our platform to Google’s BigQuery using google’s DataFlows, PySpark and Apache Beam allowing data access by our clients
• You will help us run and support our services in production handling high-volume traffic using Google Cloud Platform and Kubernetes.
• You will review the code of your peers and they'll review yours. We have high code quality standards and the four-eyes principle is a must!
• You will start on easier, self-contained projects and once you feel at home, you can move to real beasts. Challenging, complex projects that will leave a mark - we have plenty of those 💪.
• Later you might help us by participating in on-call rotation keeping our services up and running 🚀.

Your qualifications

• You have experience with Python and a solid grasp of engineering practices 🔧.
• If you have an experience with Go, that's a big advantage 💪.
• You have experience with ETL pipelines, ingest on a scale, starting from various connectors to SQL and non-SQL sources, followed by data cleanup, sanitization and transformations resulting in loading cleaned-up data into optimise storages for a given use-case
• You know how to behave in a remote-first environment 
• You are able to learn and adapt. It'll be handy while exploring new tech, navigating our not-so-small code base, or when iterating on our team processes.

Our tech stack

• Python, GO
• Apache Kafka, Kubernetes, GitLab
• Google Cloud Platform, DataFlow, PySpark, Apache Beam, BigQuery, BigLake Table
• DataProc, PySpark, Flink, 
• Mongo, Redis
• … and much more 🙂

Your success story

• During the first 30 days, you will get to know the team, the company, and the most important processes. You’ll work on your first tasks. We will help you to get familiar with our codebase and our product.
• During the first 90 days, you will participate in your first, more complex projects. You will help the team to find solutions to various problems, break the solution down into smaller tasks and participate in implementation. You will learn how we identify problems, how we prioritize our efforts, and how we deliver value to our customers.
• During the first 180 days, you’ll become an integral part of the team. You will achieve the first goals we will set together to help you grow and explore new and interesting things. You will help us to deliver multi-milestone projects bringing great value to our customers. You will help us mitigate your first incidents and eventually even join the on-call rotation. You will get a sense of where the team is heading and you’ll help us to shape our future.
• Finally, you’ll find out that our values are truly lived by us 💛. We are dreamers and builders. Join us!

#LI-KP1

The Data Pipeline team is a backend-focused engineering team that is built on strong DevOps principles. We believe in autonomy, and we trust data. As the team grows we need to support it by onboarding another DevOps/SRE to pair with our existing one to form an effective duo helping the team to accelerate. We work remotely first, but we are more than happy to meet you in our nice office in Bratislava, Brno or Prague. Salary range starting from 4 200 EUR gross per month, going up depending on your experience and skills. And if you are interested in who will be your engineering manager, check out Vaclav's Linkedin.

Intrigued? Read on 🙂…

Your responsibilities

• Your task is to build and maintain an ecosystem where engineers can safely and efficiently develop, debug and operate their services running in GCP, Kubernetes using DataFlow, DataProc and Python with Go
• You make sure the services have high level of observability, enabling us to provide quality service for our customers
• Further services can scale vertically and horizontally based on current load, operational and telemetric data (OTEL, Prometheus, Victoria Metrics) 
• Team have enough insights about health of our services (Grafana, Alerting, PageDuty)
• You helps the team to fulfill security requirements given ISO and SOC2 audits, by enforce security principles like key distribution, key rotation, authorisation & authentication on service level, data encryption at transit, data isolation, resource limitations, quality of service, audit logs (mainly by Enovy proxies)
• You contribute to our tooling, so we have tools in place for debugging, troubleshoot and performance testing
• You automate manual/semi-manual steps deployment and instance setup
• You have hands on on L3 support and incident resolutions
• CI pipelines have linters, security scans, code smell detection enabling engineers to produce quality MRs

Your qualifications

Impact: 

• You can articulate how your contributions have transformed the way engineers work and think by fostering a strong DevOps/SRE culture.
• You can demonstrate how impactful your work as an SRE or DevOps Engineer can be in connection to business success

Ownership: 

• You understand the importance of you build - you run it principle and you love the feeling you own it
• You are mindful of the costs associated with running our service, which translates into effective vertical and horizontal pod autoscaling and detailed telemetry insights.

Systematic approach: 

• You believe the infrastructure as a code is the only thing that can bring stability into chaos 
• Terraform is your daily bread, and HELM deployments are your second-best friend

Data-driven:

• You use telemetry data and metrics to provide feedback to engineers on how the application and services behave
• You can navigate yourself in complex service architecture by using distributed debugging

Technical skills: 

• You have experience with Python and a solid grasp of engineering practices
• A big advantage is, if you have an experience with Go, or with ETL pipelines

You don’t hesitate to participate in OnCall rotation 24/7 support

You know how to behave in a remote-first environment 

You are able to learn and adapt. It'll be handy while exploring new tech, navigating our not-so-small code base, or when iterating on our team processes.

Our tech stack

• Python, GO
• Apache Kafka, Kubernetes, GitLab
• Google Cloud Platform, BigQuery, BigLake Table
• Open formats IceBerg, Avro, Parquet
• DataFlow, Apache Beam, DataProc, Spark, 
• Mongo, Redis
• … and much more 🙂

Your success story.

• During the first 30 days, you will get to know the team, the company, and the most important processes. You’ll work on your first tasks. We will help you to get familiar with our codebase and our product.
• During the first 90 days, you will start contributing to team’s L3 rotation, troubleshooting, debugging that should let you better understand what is what and perhaps also to come with fresh ideas on how to improve our services and monitoring.
• During the first 180 days, you’ll become an integral part of the team by actively contributing to the team's projects as well as to onCall rotation. 

Finally, you’ll find out that our values are truly lived by us 💛. We are dreamers and builders. Join us!

#LI-KP1

The Data Pipeline team is a backend-focused engineering team that is built on strong DevOps principles. We believe in autonomy, and we trust data. As the team grows we need to support it by onboarding another DevOps/SRE to pair with our existing one to form an effective duo helping the team to accelerate. We work remotely first, but we are more than happy to meet you in our nice office in Bratislava, Brno or Prague. And if you are interested in who will be your engineering manager, check out Vaclav's Linkedin.

Intrigued? Read on 🙂…

Your responsibilities

• Your task is to build and maintain an ecosystem where engineers can safely and efficiently develop, debug and operate their services running in GCP, Kubernetes using DataFlow, DataProc and Python with Go
• You make sure the services have high level of observability, enabling us to provide quality service for our customers
• Further services can scale vertically and horizontally based on current load, operational and telemetric data (OTEL, Prometheus, Victoria Metrics) 
• Team have enough insights about health of our services (Grafana, Alerting, PageDuty)
• You helps the team to fulfill security requirements given ISO and SOC2 audits, by enforce security principles like key distribution, key rotation, authorisation & authentication on service level, data encryption at transit, data isolation, resource limitations, quality of service, audit logs (mainly by Enovy proxies)
• You contribute to our tooling, so we have tools in place for debugging, troubleshoot and performance testing
• You automate manual/semi-manual steps deployment and instance setup
• You have hands on on L3 support and incident resolutions
• CI pipelines have linters, security scans, code smell detection enabling engineers to produce quality MRs

Your qualifications

Impact: 

• You can articulate how your contributions have transformed the way engineers work and think by fostering a strong DevOps/SRE culture.
• You can demonstrate how impactful your work as an SRE or DevOps Engineer can be in connection to business success

Ownership: 

• You understand the importance of you build - you run it principle and you love the feeling you own it
• You are mindful of the costs associated with running our service, which translates into effective vertical and horizontal pod autoscaling and detailed telemetry insights.

Systematic approach: 

• You believe the infrastructure as a code is the only thing that can bring stability into chaos 
• Terraform is your daily bread, and HELM deployments are your second-best friend

Data-driven:

• You use telemetry data and metrics to provide feedback to engineers on how the application and services behave
• You can navigate yourself in complex service architecture by using distributed debugging

Technical skills: 

• You have experience with Python and a solid grasp of engineering practices
• A big advantage is, if you have an experience with Go, or with ETL pipelines

You don’t hesitate to participate in OnCall rotation 24/7 support

You know how to behave in a remote-first environment 

You are able to learn and adapt. It'll be handy while exploring new tech, navigating our not-so-small code base, or when iterating on our team processes.

Our tech stack

• Python, GO
• Apache Kafka, Kubernetes, GitLab
• Google Cloud Platform, BigQuery, BigLake Table
• Open formats IceBerg, Avro, Parquet
• DataFlow, Apache Beam, DataProc, Spark, 
• Mongo, Redis
• … and much more 🙂

Your success story.

• During the first 30 days, you will get to know the team, the company, and the most important processes. You’ll work on your first tasks. We will help you to get familiar with our codebase and our product.
• During the first 90 days, you will start contributing to team’s L3 rotation, troubleshooting, debugging that should let you better understand what is what and perhaps also to come with fresh ideas on how to improve our services and monitoring.
• During the first 180 days, you’ll become an integral part of the team by actively contributing to the team's projects as well as to onCall rotation. 

Finally, you’ll find out that our values are truly lived by us 💛. We are dreamers and builders. Join us!

#LI-KP1

We want you to join us full-time as a Senior Software Engineer in our Data Pipeline team. We work remotely first (from Central & Eastern Europe), but we are more than happy to meet you in our nice offices in Bratislava, Brno or Prague. And if you are interested in who will be your engineering manager, check out Vaclav's Linkedin. 

Intrigued? Read on 🙂…

Your responsibilities

• You will develop a data pipeline processing a large amount of data reliably and at a high rate using Python, Go, MongoDB, GCP and much more.
• For example, our clients feed their visitors’ behavior through real-time tracking to our platform. The data then can be analyzed and used for marketing automation. We process tens of thousands of requests per second 🚀. You may help improve the efficiency of our workers, improve monitoring or help with autoscaling of our infrastructure.
• Imports are critical for our clients to utilize our platform to the fullest. You may help us to improve the throughput and reliability of our imports as we need to import millions of rows of data or help us implement integration with another data storage.
• We also are responsible for exporting data from our platform to Google’s BigQuery using google’s DataFlows, PySpark and Apache Beam allowing data access by our clients
• You will help us run and support our services in production handling high-volume traffic using Google Cloud Platform and Kubernetes.
• You will review the code of your peers and they'll review yours. We have high code quality standards and the four-eyes principle is a must!
• You will start on easier, self-contained projects and once you feel at home, you can move to real beasts. Challenging, complex projects that will leave a mark - we have plenty of those 💪.
• Later you might help us by participating in on-call rotation keeping our services up and running 🚀.

Your qualifications

• You have experience with Python and a solid grasp of engineering practices 🔧.
• If you have an experience with Go, that's a big advantage 💪.
• You have experience with ETL pipelines, ingest on a scale, starting from various connectors to SQL and non-SQL sources, followed by data cleanup, sanitization and transformations resulting in loading cleaned-up data into optimise storages for a given use-case
• You know how to behave in a remote-first environment 
• You are able to learn and adapt. It'll be handy while exploring new tech, navigating our not-so-small code base, or when iterating on our team processes.

Our tech stack

• Python, GO
• Apache Kafka, Kubernetes, GitLab
• Google Cloud Platform, DataFlow, PySpark, Apache Beam, BigQuery, BigLake Table
• DataProc, PySpark, Flink, 
• Mongo, Redis
• … and much more 🙂

Your success story

• During the first 30 days, you will get to know the team, the company, and the most important processes. You’ll work on your first tasks. We will help you to get familiar with our codebase and our product.
• During the first 90 days, you will participate in your first, more complex projects. You will help the team to find solutions to various problems, break the solution down into smaller tasks and participate in implementation. You will learn how we identify problems, how we prioritize our efforts, and how we deliver value to our customers.
• During the first 180 days, you’ll become an integral part of the team. You will achieve the first goals we will set together to help you grow and explore new and interesting things. You will help us to deliver multi-milestone projects bringing great value to our customers. You will help us mitigate your first incidents and eventually even join the on-call rotation. You will get a sense of where the team is heading and you’ll help us to shape our future.
• Finally, you’ll find out that our values are truly lived by us 💛. We are dreamers and builders. Join us!

#LI-KP1

We’re currently expanding our Bloomreach Engagement Support Team, and we’re looking for a new colleague to join as an Associate Product Support Specialist - working during US business hours / EMEA working hours. We offer remote work from Czechia or Slovakia, with optional office space in Bratislava, Brno, or Prague. The salary starts from €1 800 gross per month for Slovakia. Are you up for the challenge?

We’re currently expanding our Bloomreach Engagement Support Team, and we’re looking for a new colleague to join as an Associate Product Support Specialist - working during US business hours / EMEA business hours. We offer remote work from Czechia or Slovakia, with optional office space in Bratislava, Brno, or Prague. Are you up for the challenge?

The Senior Staff Security Infrastructure Engineer owns current and target-state data architectures and reporting while also designing, implementing, and monitoring cloud (AWS/GCP) infrastructure security controls; deploying, securing, configuring, and operating SIEM and other security resources; identifying, triaging, and remediating infrastructure and web vulnerabilities; leading incident triage and external-researcher engagement; and mentoring junior staff.

Your salary starts from €5000 gross per month with restricted stock units and other benefits included. You can work in one of our Central Europe offices (Bratislava, Brno, Prague) or from home in Central and Eastern Europe on a full-time basis.

Role summary and core responsibilities 

6+ years of relevant experience; candidates must demonstrate proficiency in cloud security, network security, URL filtering, common security frameworks, and CVE lifecycle management; practical IaC and scripting for automation; strong cross-functional and external communication; and experience mentoring junior staff.

Technical Skills:

• Hands-on cloud security for AWS and GCP: design secure architectures, perform threat modeling, apply platform-native controls, and build/validate secure IaC.
• SIEM ownership and detection engineering: deploy, configure, tune, and maintain SIEM; author and test detection rules and playbooks; integrate data sources; and operate with SLA-driven alerting and incident workflows.
• Vulnerability and incident lifecycle ownership: identify, triage, and remediate infrastructure and web vulnerabilities 
• Drive CVE lifecycle management and patching:  perform root cause analysis and measure MTTR and remediation rates.
• Network, web, and endpoint protections: design and manage firewalls, WAFs, cloud network controls, URL/web filtering, with demonstrable operational experience.
• Secure automation and tooling: author automation for detection, alert enrichment, and remediation; build or extend security tooling using scripting or languages such as Python, Go, or Bash.
• Infrastructure as code and secure CI pipelines: implement guardrails and policy-as-code in CI/CD pipelines, perform static IaC scanning, and enforce security baselines before deployment.
• Detection, telemetry, and observability: define logging and telemetry requirements, ensure coverage for critical assets, and validate detection efficacy and alert fidelity.
• Security standards, playbooks, and enforcement: develop, document, and operationalize organization-wide security standards, runbooks, and playbooks; partner with engineering pillars to ensure adoption.
• Threat-informed defensive engineering: apply threat modeling and adversary-focused testing to guide controls, detection, and resilient designs.
• Cross-functional and external communication: communicate clearly with engineering teams, leadership, external researchers, and customers; lead vulnerability disclosure and researcher engagement.
• Mentorship and prioritization: mentor junior engineers, prioritize security projects based on risk and business impact, and drive continuous improvement of infrastructure security posture.
• Familiarity with frameworks and common weaknesses: working knowledge of CIS/NIST, common security libraries and controls, and typical flaws exploited in infrastructure and web applications.

Skills and qualifications:

• AWS Certified Security 
• Google Professional Cloud Security Engineer
• Splunk Certified Admin or Splunk Certified Enterprise Security Admin
• CISSP (Certified Information Systems Security Professional)
• Certified Cloud Security Professional (CCSP)
• Cloud Security Alliance CCSK

#LI-HO1

The Senior Staff Security Infrastructure Engineer owns current and target-state data architectures and reporting while also designing, implementing, and monitoring cloud (AWS/GCP) infrastructure security controls; deploying, securing, configuring, and operating SIEM and other security resources; identifying, triaging, and remediating infrastructure and web vulnerabilities; leading incident triage and external-researcher engagement; and mentoring junior staff.

You can work in one of our Central Europe offices (Bratislava, Brno, Prague) or from home in Central and Eastern Europe on a full-time basis.

Role summary and core responsibilities 

6+ years of relevant experience; candidates must demonstrate proficiency in cloud security, network security, URL filtering, common security frameworks, and CVE lifecycle management; practical IaC and scripting for automation; strong cross-functional and external communication; and experience mentoring junior staff.

Technical Skills:

• Hands-on cloud security for AWS and GCP: design secure architectures, perform threat modeling, apply platform-native controls, and build/validate secure IaC.
• SIEM ownership and detection engineering: deploy, configure, tune, and maintain SIEM; author and test detection rules and playbooks; integrate data sources; and operate with SLA-driven alerting and incident workflows.
• Vulnerability and incident lifecycle ownership: identify, triage, and remediate infrastructure and web vulnerabilities 
• Drive CVE lifecycle management and patching:  perform root cause analysis and measure MTTR and remediation rates.
• Network, web, and endpoint protections: design and manage firewalls, WAFs, cloud network controls, URL/web filtering, with demonstrable operational experience.
• Secure automation and tooling: author automation for detection, alert enrichment, and remediation; build or extend security tooling using scripting or languages such as Python, Go, or Bash.
• Infrastructure as code and secure CI pipelines: implement guardrails and policy-as-code in CI/CD pipelines, perform static IaC scanning, and enforce security baselines before deployment.
• Detection, telemetry, and observability: define logging and telemetry requirements, ensure coverage for critical assets, and validate detection efficacy and alert fidelity.
• Security standards, playbooks, and enforcement: develop, document, and operationalize organization-wide security standards, runbooks, and playbooks; partner with engineering pillars to ensure adoption.
• Threat-informed defensive engineering: apply threat modeling and adversary-focused testing to guide controls, detection, and resilient designs.
• Cross-functional and external communication: communicate clearly with engineering teams, leadership, external researchers, and customers; lead vulnerability disclosure and researcher engagement.
• Mentorship and prioritization: mentor junior engineers, prioritize security projects based on risk and business impact, and drive continuous improvement of infrastructure security posture.
• Familiarity with frameworks and common weaknesses: working knowledge of CIS/NIST, common security libraries and controls, and typical flaws exploited in infrastructure and web applications.

Skills and qualifications:

• AWS Certified Security 
• Google Professional Cloud Security Engineer
• Splunk Certified Admin or Splunk Certified Enterprise Security Admin
• CISSP (Certified Information Systems Security Professional)
• Certified Cloud Security Professional (CCSP)
• Cloud Security Alliance CCSK

#LI-HO1

Bloomreach is seeking an AI Customer Lifecycle Manager to orchestrate AI-powered customer engagement across the entire customer lifecycle. In this role, you will work hand-in-hand with Marketing Ops, Customer Success, RevOps, and team to ensure AI capabilities intelligently serve every customer interaction - from onboarding and enablement to renewals, upsell, and support escalations. You'll play a key role in designing customer programs that adapt based on customer type and engagement patterns, turning data into actionable GTM insights that shape how we engage customers at scale. 

You'll also own the development of usage analytics and reporting tools that give customers visibility into their own adoption while simultaneously surfacing strategic intelligence for Bloomreach's go-to-market decisions. The ideal candidate combines deep understanding of customer success operations with technical aptitude, thrives in cross-functional collaboration, and is motivated to make AI the engine behind smarter, more personalized customer relationships. The focus is on delivering the right program for every customer communication based on customer segment and needs, using AI to personalize outreach and share relevant updates (for example, automated usage reports or product tips tailored to each customer).

Your salary starts from 3500 € gross per month with restricted stock units and other benefits included. You can work in one of our Central Europe offices (Bratislava, Brno, Prague) or from home in Central and Eastern Europe on a full-time basis.  

Your job will be to:

• Redefine customer engagement with AI programs: Partner with the AI Ops team to design and evolve autonomous customer programs - from intelligent onboarding sequences to renewal automation, support routing, and upsell recommendations - that deliver the right message at the right time to every customer type.
• Accelerate the customer lifecycle: Own the tracking and optimization of critical customer metrics - onboarding time-to-first-value, feature adoption rates, renewal velocity, upsell pipeline conversion, support resolution time - with a relentless focus on retention, expansion, and customer satisfaction.
• Build customer insights tools that drive GTM strategy: Develop and refine usage analytics dashboards, automation decision-making frameworks, and reporting capabilities that (1) give customers self-service visibility into their adoption and ROI, and (2) surface critical patterns and opportunities to Bloomreach's Product, Sales, and Marketing teams - directly informing go-to-market positioning, segment strategies, and product roadmap priorities.
• Participate in building the customer tech stack of the future: Work with Ops & Innovation team, RevOps, and Product teams to understand the integration and orchestration of Salesforce, Staircase, Gainsight, Hubspot or other automation platform, N8N, Supabase, GPT-based tools, and analytics platforms to co-create a future-ready customer stack that scales across all customer types.
• Innovate and experiment: Continuously test and refine AI capabilities, messaging, segmentation logic, and customer programs, ensuring Bloomreach stays ahead of the curve in customer experience innovation and turns experimentation into competitive advantage.
• Unify teams around AI-powered customer relationships: Collaborate across Customer Success leadership, Support, Account Management, Product, Sales, and Marketing to align people, process, and technology - ensuring every team benefits from and contributes to the evolution of AI-driven customer engagement.
• Enable success teams through AI adoption: Work side by side with Customer Success, Support, and Account Management to embed AI seamlessly into their workflows, turning AI into a trusted partner that helps them deliver proactive, data-driven customer experiences and accelerate time-to-value.

Your success story will be:

• 30–60 days: AI-driven communication programs are piloted for key customer segments, and internal teams begin to treat AI as a trusted partner - confidently offloading routine outreach (like usage summaries and check-in emails) to autonomous programs that save time and enhance the relevance of each touchpoint. Early feedback from customers is positive, as they receive timely, personalized communications that add value to their experience.
• 60–120 days: The AI customer engagement foundation evolves into a global program rolled out across all customer types, with optimization in play. You can demonstrate faster onboarding times, higher feature adoption rates, and clear improvements in customer engagement metrics. 
• 3-6 months:  There are early signs of higher customer satisfaction and retention, as AI-powered touchpoints drive a quicker journey to value and more proactive support for every customer.
  
  

You have the following experience and qualities:

• Program/operations leadership: You’ve run customer-facing programs or operations in a SaaS environment and can turn strategy into hands-on execution that delivers results at scale across multiple customer segments.
• Tech & tools savvy: You're fluent in tools like Salesforce or (similar CRM), generative AI tools, and analytics dashboards. You understand workflow automation. You quickly learn new technologies and leverage them to drive automation.
• Data-driven mindset: You love digging into metrics and usage data, spotting opportunities to improve engagement, speed up value delivery, and increase customer satisfaction.
• Change management skills: You’re great at helping people adopt new tech and processes - patient, clear, and persuasive in driving change and encouraging teams to trust AI-driven solutions.
• Cross-functional collaboration: You thrive in cross-functional teams and can speak both business and technical languages, effectively bridging gaps between departments to achieve common goals.
• Innovative and customer-focused: You’re curious, forward-looking, and excited to reinvent how SaaS companies engage and support their customers with AI. You keep the customer’s experience at the heart of every automation you implement.

#LI-KP1

Bloomreach is seeking an AI Customer Lifecycle Manager to orchestrate AI-powered customer engagement across the entire customer lifecycle. In this role, you will work hand-in-hand with Marketing Ops, Customer Success, RevOps, and team to ensure AI capabilities intelligently serve every customer interaction - from onboarding and enablement to renewals, upsell, and support escalations. You'll play a key role in designing customer programs that adapt based on customer type and engagement patterns, turning data into actionable GTM insights that shape how we engage customers at scale. 

You'll also own the development of usage analytics and reporting tools that give customers visibility into their own adoption while simultaneously surfacing strategic intelligence for Bloomreach's go-to-market decisions. The ideal candidate combines deep understanding of customer success operations with technical aptitude, thrives in cross-functional collaboration, and is motivated to make AI the engine behind smarter, more personalized customer relationships. The focus is on delivering the right program for every customer communication based on customer segment and needs, using AI to personalize outreach and share relevant updates (for example, automated usage reports or product tips tailored to each customer).

You can work in one of our Central Europe offices (Bratislava, Brno, Prague) or from home in Central and Eastern Europe on a full-time basis.   

Your job will be to:

• Redefine customer engagement with AI programs: Partner with the AI Ops team to design and evolve autonomous customer programs - from intelligent onboarding sequences to renewal automation, support routing, and upsell recommendations - that deliver the right message at the right time to every customer type.
• Accelerate the customer lifecycle: Own the tracking and optimization of critical customer metrics - onboarding time-to-first-value, feature adoption rates, renewal velocity, upsell pipeline conversion, support resolution time - with a relentless focus on retention, expansion, and customer satisfaction.
• Build customer insights tools that drive GTM strategy: Develop and refine usage analytics dashboards, automation decision-making frameworks, and reporting capabilities that (1) give customers self-service visibility into their adoption and ROI, and (2) surface critical patterns and opportunities to Bloomreach's Product, Sales, and Marketing teams - directly informing go-to-market positioning, segment strategies, and product roadmap priorities.
• Participate in building the customer tech stack of the future: Work with Ops & Innovation team, RevOps, and Product teams to understand the integration and orchestration of Salesforce, Staircase, Gainsight, Hubspot or other automation platform, N8N, Supabase, GPT-based tools, and analytics platforms to co-create a future-ready customer stack that scales across all customer types.
• Innovate and experiment: Continuously test and refine AI capabilities, messaging, segmentation logic, and customer programs, ensuring Bloomreach stays ahead of the curve in customer experience innovation and turns experimentation into competitive advantage.
• Unify teams around AI-powered customer relationships: Collaborate across Customer Success leadership, Support, Account Management, Product, Sales, and Marketing to align people, process, and technology - ensuring every team benefits from and contributes to the evolution of AI-driven customer engagement.
• Enable success teams through AI adoption: Work side by side with Customer Success, Support, and Account Management to embed AI seamlessly into their workflows, turning AI into a trusted partner that helps them deliver proactive, data-driven customer experiences and accelerate time-to-value.

Your success story will be:

• 30–60 days: AI-driven communication programs are piloted for key customer segments, and internal teams begin to treat AI as a trusted partner - confidently offloading routine outreach (like usage summaries and check-in emails) to autonomous programs that save time and enhance the relevance of each touchpoint. Early feedback from customers is positive, as they receive timely, personalized communications that add value to their experience.
• 60–120 days: The AI customer engagement foundation evolves into a global program rolled out across all customer types, with optimization in play. You can demonstrate faster onboarding times, higher feature adoption rates, and clear improvements in customer engagement metrics. 
• 3-6 months:  There are early signs of higher customer satisfaction and retention, as AI-powered touchpoints drive a quicker journey to value and more proactive support for every customer.
  
  

You have the following experience and qualities:

• Program/operations leadership: You’ve run customer-facing programs or operations in a SaaS environment and can turn strategy into hands-on execution that delivers results at scale across multiple customer segments.
• Tech & tools savvy: You're fluent in tools like Salesforce or (similar CRM), generative AI tools, and analytics dashboards. You understand workflow automation. You quickly learn new technologies and leverage them to drive automation.
• Data-driven mindset: You love digging into metrics and usage data, spotting opportunities to improve engagement, speed up value delivery, and increase customer satisfaction.
• Change management skills: You’re great at helping people adopt new tech and processes - patient, clear, and persuasive in driving change and encouraging teams to trust AI-driven solutions.
• Cross-functional collaboration: You thrive in cross-functional teams and can speak both business and technical languages, effectively bridging gaps between departments to achieve common goals.
• Innovative and customer-focused: You’re curious, forward-looking, and excited to reinvent how SaaS companies engage and support their customers with AI. You keep the customer’s experience at the heart of every automation you implement.

#LI-KP1

The Staff Security Engineer owns current and target-state data architectures and reporting while also designing, implementing, and monitoring cloud (AWS/GCP) infrastructure security controls; deploying, securing, configuring, and operating SIEM and other security resources; identifying, triaging, and remediating infrastructure and web vulnerabilities; leading incident triage and external-researcher engagement; and mentoring junior staff. 

You can work in one of our Central Europe offices (Bratislava, Brno, Prague) or from home in Central and Eastern Europe on a full-time basis.

Role summary and core responsibilities 

6+ years of relevant experience; candidates must demonstrate proficiency in cloud security, network security, URL filtering, common security frameworks, and CVE lifecycle management; practical IaC and scripting for automation; strong cross-functional and external communication; and experience mentoring junior staff.

Technical Skills:

• Hands-on cloud security for AWS and GCP: design secure architectures, perform threat modeling, apply platform-native controls, and build/validate secure IaC.
• SIEM ownership and detection engineering: deploy, configure, tune, and maintain SIEM; author and test detection rules and playbooks; integrate data sources; and operate with SLA-driven alerting and incident workflows.
• Vulnerability and incident lifecycle ownership: identify, triage, and remediate infrastructure and web vulnerabilities 
• Drive CVE lifecycle management and patching:  perform root cause analysis and measure MTTR and remediation rates.
• Network, web, and endpoint protections: design and manage firewalls, WAFs, cloud network controls, URL/web filtering, with demonstrable operational experience.
• Secure automation and tooling: author automation for detection, alert enrichment, and remediation; build or extend security tooling using scripting or languages such as Python, Go, or Bash.
• Infrastructure as code and secure CI pipelines: implement guardrails and policy-as-code in CI/CD pipelines, perform static IaC scanning, and enforce security baselines before deployment.
• Detection, telemetry, and observability: define logging and telemetry requirements, ensure coverage for critical assets, and validate detection efficacy and alert fidelity.
• Security standards, playbooks, and enforcement: develop, document, and operationalize organization-wide security standards, runbooks, and playbooks; partner with engineering pillars to ensure adoption.
• Threat-informed defensive engineering: apply threat modeling and adversary-focused testing to guide controls, detection, and resilient designs.
• Cross-functional and external communication: communicate clearly with engineering teams, leadership, external researchers, and customers; lead vulnerability disclosure and researcher engagement.
• Mentorship and prioritization: mentor junior engineers, prioritize security projects based on risk and business impact, and drive continuous improvement of infrastructure security posture.
• Familiarity with frameworks and common weaknesses: working knowledge of CIS/NIST, common security libraries and controls, and typical flaws exploited in infrastructure and web applications.

Skills and qualifications:

• AWS Certified Security 
• Google Professional Cloud Security Engineer
• Splunk Certified Admin or Splunk Certified Enterprise Security Admin
• CISSP (Certified Information Systems Security Professional)
• Certified Cloud Security Professional (CCSP)
• Cloud Security Alliance CCSK

#LI-HO1

The Staff Security Engineer owns current and target-state data architectures and reporting while also designing, implementing, and monitoring cloud (AWS/GCP) infrastructure security controls; deploying, securing, configuring, and operating SIEM and other security resources; identifying, triaging, and remediating infrastructure and web vulnerabilities; leading incident triage and external-researcher engagement; and mentoring junior staff. 

Your salary starts from €4000 gross per month with restricted stock units and other benefits included. You can work in one of our Central Europe offices (Bratislava, Brno, Prague) or from home in Central and Eastern Europe on a full-time basis.

Role summary and core responsibilities 

6+ years of relevant experience; candidates must demonstrate proficiency in cloud security, network security, URL filtering, common security frameworks, and CVE lifecycle management; practical IaC and scripting for automation; strong cross-functional and external communication; and experience mentoring junior staff.

Technical Skills:

• Hands-on cloud security for AWS and GCP: design secure architectures, perform threat modeling, apply platform-native controls, and build/validate secure IaC.
• SIEM ownership and detection engineering: deploy, configure, tune, and maintain SIEM; author and test detection rules and playbooks; integrate data sources; and operate with SLA-driven alerting and incident workflows.
• Vulnerability and incident lifecycle ownership: identify, triage, and remediate infrastructure and web vulnerabilities 
• Drive CVE lifecycle management and patching:  perform root cause analysis and measure MTTR and remediation rates.
• Network, web, and endpoint protections: design and manage firewalls, WAFs, cloud network controls, URL/web filtering, with demonstrable operational experience.
• Secure automation and tooling: author automation for detection, alert enrichment, and remediation; build or extend security tooling using scripting or languages such as Python, Go, or Bash.
• Infrastructure as code and secure CI pipelines: implement guardrails and policy-as-code in CI/CD pipelines, perform static IaC scanning, and enforce security baselines before deployment.
• Detection, telemetry, and observability: define logging and telemetry requirements, ensure coverage for critical assets, and validate detection efficacy and alert fidelity.
• Security standards, playbooks, and enforcement: develop, document, and operationalize organization-wide security standards, runbooks, and playbooks; partner with engineering pillars to ensure adoption.
• Threat-informed defensive engineering: apply threat modeling and adversary-focused testing to guide controls, detection, and resilient designs.
• Cross-functional and external communication: communicate clearly with engineering teams, leadership, external researchers, and customers; lead vulnerability disclosure and researcher engagement.
• Mentorship and prioritization: mentor junior engineers, prioritize security projects based on risk and business impact, and drive continuous improvement of infrastructure security posture.
• Familiarity with frameworks and common weaknesses: working knowledge of CIS/NIST, common security libraries and controls, and typical flaws exploited in infrastructure and web applications.

Skills and qualifications:

• AWS Certified Security 
• Google Professional Cloud Security Engineer
• Splunk Certified Admin or Splunk Certified Enterprise Security Admin
• CISSP (Certified Information Systems Security Professional)
• Certified Cloud Security Professional (CCSP)
• Cloud Security Alliance CCSK