Be a part of Singapore #TeamJD. Vacancies available in JD ION ORCHARD & JD BUGIS+. 

If you interested with the opportunity in JD Sports, below are the options:

• You are invited to walk-in to any of the JD Stores in Singapore.
• Or email your resume to people.talent.sg@jdsportssea.com 
• Or apply the job here.

Role Overview:
• Drive sales, ensuring that targets are achieved and, where possible,
exceeded.
• Utilise the in-store devices, offering the customer the whole product range.
• Provide alternatives and add on sales at every opportunity.
• Greet all customers in a warm, genuine and friendly manner.
• Ensure that customers receive the best possible service every time that they
enter a JD store.
• Understand the process of the Customer Service measuring programme.
• To deputise for other staff, work within departments, or carry out other duties
as required.
• Represent JD Sports in the most professional manner at all times.
• Conduct your work in a safe and responsible manner.

Job Requirements:

• Only open for Singaporean/Singapore Permanent Resident due to insufficient work permit quota.

Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion.

Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.

Thank you again for your time.

Be a part of Singapore #TeamJD. Vacancies available in JD ION ORCHARD & JD BUGIS+. 

If you interested with the opportunity in JD Sports, below are the options:

• You are invited to walk-in to any of the JD Stores in Singapore.
• Or email your resume to people.talent.sg@jdsportssea.com 
• Or apply the job here.

Role Overview:
• Drive sales, ensuring that targets are achieved and, where possible,
exceeded.
• Utilise the in-store devices, offering the customer the whole product range.
• Provide alternatives and add on sales at every opportunity.
• Greet all customers in a warm, genuine and friendly manner.
• Ensure that customers receive the best possible service every time that they
enter a JD store.
• Understand the process of the Customer Service measuring programme.
• To deputise for other staff, work within departments, or carry out other duties
as required.
• Represent JD Sports in the most professional manner at all times.
• Conduct your work in a safe and responsible manner.

Job Requirements:

• Only open for Singaporean/Singapore Permanent Resident due to insufficient work permit quota.

Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion.

Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.

Thank you again for your time.

Available Locations: Singapore

About the Department

Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences.

The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.

About the Role

As a Cloudflare Sales Manager, you will focus on leading a team of Account Executives. You and your team will grow our market share amongst iGaming and Web3. The most qualified candidates will understand how to attract, hire, and manage high performing account executives to hit sales targets and drive company goals.

This role needs to communicate effectively across multiple departments, have the ability to shift gears at a moment's notice, and provide air cover for their team while advocating internally for their interests/needs. All of this with the main purpose of maintaining strong sales performance, meeting budget expectations and targets. The Sales Manager role will report to the Head of Sales, iGaming & Web3.

Responsibilities

• Meet or exceed quarterly team revenue targets
• Understand iGaming and Web3 market
• Partner with Recruiting to attract and hire top sales talent
• Manage contract negotiations and salesforce reporting
• Manage, coach, and develop a team of Account Executives.
• Provide strategic direction to the sales organization and support to sales representatives as they manage deals from first contact to close
• Work on the continuous improvement of sales processes and procedures

Requirements

• A proven track record of sales achievement as a sales representative
• Experience managing a team of quota carrying sales talent
• Experience directly managing a pipeline of complex, large deals
• Exemplary communication skills, both written and verbal, with confidence to develop and present ideas to varying levels of audiences
• Deep understanding of the sales process as it relates to Large Enterprise and Mid market companies
• Hands-on leader that strikes a balance between strategic vision and tactical execution

The role:

At aCommerce, the Senior Key Account Manager is a role carved out to meet the changing consumer demand and this position is based in Philippines. This individual aims to serve as an extension of our clients’ businesses ensuring proper management and execution of the ecommerce strategy in social commerce on their behalf. This would include developing, managing and executing promotional and marketing campaigns and overall fulfillment execution, smooth day to day operations.

The Senior Key Account Manager will support the team on the brand in serving as the client’s initial point of communication in executing their social commerce strategy, enabling a consistent social media presence and strong positive brand experience. You will work closely and collaborate with other internal department service providers to ensure best-in class end-to-end service execution. You will keep abreast of client industry developments, market trends and competitive intelligence, gaining specialized industry knowledge which enables us to add-value and more deeply understand the client’s business challenges and opportunities

Responsibilities:

Performance Management

• Manage overall account profitability via P&L management
• Ensure all clients and channels are successfully on-boarded on time
• Manage to maximize GMV with day-to-day collaboration with client and channels
• Customer budget management and P&L execution including reimbursement to deliver agreed GMV, Take Rate, and Profit
• Ensuring optimal product presentation and visibility on online channels
• Coordinating with internal cross function and external parties
• Establish and monitor progress against key performance indicators.
• Advising and executing end-to-end social commerce strategy for International brand owners (such as Global brands, FMCG brands etc.). This will include content, sales monitoring, analysis on how to grow demand, supply management and promotion management as well as business analytics.
• Coordinating with internal departments (tech, warehouse, marketing) and external parties (ad agencies) to troubleshoot and resolve business issues
• Support the Brand management team to ensure smooth day to day operations
• Build strong rapport with clients that include managing relationships with internal and external stakeholder

Partner Service

• Responsible for client relationship and retain client satisfaction
• Serve as the “face of aCommerce” and primary point of contact for client executives and key stakeholders at each assigned account
• Advising clients on how to increase online sales through merchandising, promotion planning and onsite marketing activities
• Managing fast-growing e-commerce sales of large brand owners through their own web-store or other online channels and initiative channel
• Ensuring that regular reviews are carried out with customers, to ensure that their needs are being met and that excellent customer service is achieved and, developing future improvements/services for the customers.
• Identifies and anticipates additional opportunities for enhancements, improvements or new services with existing clients
• Inventory management including forecast, ordering and DOH controlling
• Present analysis and recommendations to key stakeholders both client-side and internally

Business Development

• Contract Management by helping translate the outlined solution into a high level initial statement of work (SOW) and helps secure the client's agreement in sales meetings with the prospect or client (system & integration options, cost model, forecast value, activity planning, requirements definition, etc.)
• Working closely with solution design and business development to manage key customers (existing and new), thereby improving turnover and profitability
• Scope of Work (SOW) & Trade Agreement management for existing accounts and input industry insight to SD for new customers.

Technical Qualifications:

• Has a minimum 5 years of working experience in an ecommerce company, internet start-up or in an international brand (e.g. FMCG, retailer or consulting industries)
• Previous experience in social commerce, online media, marketing would be a strong point.
• Good knowledge of Excel, PowerPoint and ability to quickly adapt to new software and tool

Soft Skills & Other Details:

• Superior communication skills in English, written and oral
• Candidate must be proactive and have a problem-solving attitude to client and/or business problems
• Very strong commercial and client-facing abilities
• Demonstrated ability to exceed client expectations and incorporate urgency and strong service ethic into all aspects of the job
• Entrepreneurial spirit, not afraid of risks and challenges
• Analytical, data driven mindset and detail oriented
• Successful record of communicating and engaging cross functional teams
• Ability to lead projects relating with responsible account and category
• Ability to coach and train key specialists effectively to produce high amounts of results

About aCommerce

aCommerce is the leading ecommerce enabler and e-distributor in Southeast Asia, delivering retail solutions for global brands such as L’Oreal, Samsung, and Unilever. Founded in May 2013, aCommerce has over 700 staff across offices and fulfillment centres in Singapore, Thailand, Indonesia and the Philippines.

The company is committed to equal opportunities for all of employees and to a work environment free of discrimination and harassment. All employment decisions at aCommerce are based on business needs, job requirements and individual qualifications, without regard to race, religion or belief, gender, sexuality, age, family or parental status, or any other status that may be protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.

aCommerce DNA

Everyone in aCommerce lives by a set of core values that we call our DNA. These core values serve as the guide in how we work towards our common goals and targets.

• Customers above all: The customer is at the heart of everything we do. Their success is our success.
• Lead by example: Earn respect through hard work and perseverance, not seniority.
• Solve problems: A “can do” attitude solves a multitude of problems.
• Lean on your teammates: Replace “I” with “we”. Collaboration brings you a long way.
• Keep it real: Our diversity makes us strong, we treat each other equally and respectfully.

The aTeam is made up of highly ambitious individuals driven to innovate, build and succeed and is always looking for like-minded self-starters to join.

SR. CONSUMER SALES MANAGER, APAC SALES (STARLINK)

Starlink is a revolutionary satellite constellation, delivering low-latency broadband internet around the world—bringing an unprecedented opportunity to significantly impact communities, businesses, and governments worldwide. The Consumer Sales Team is seeking a Consumer Sales Manager based in Singapore to drive our retail strategy and execute in one of our most important and high-potential markets. This person will play a key role in expanding our consumer footprint and managing relationships with retail partners and distributors in target APAC countries. 
 
The ideal candidate will have a strong background in Retail sales within the Consumer Electronics, Telecommunications, or Technology sectors, with a proven track record of launching new products, building strategic channel partnerships, and driving significant sales growth. This role requires a deep understanding of the European retail landscape across major electronics retailers, mass merchants, and potentially specialized, regional chains.

Success will require systems thinking, creativity, and excellent communication skills to synthesize information that shapes future products and strategic direction. This is a special opportunity to work at the cutting edge of satellite technologies with a world class team focused on connecting the unconnected!

RESPONSIBILITIES: 

• Define and execute comprehensive channel strategies for retail sales, identifying target retailers, sales channels, and go-to market approaches
• Identify, establish, and grow strategic relationships with key omni channel partners (e.g. electronics retailers, distributors, etc.) that enable an online and offline strategy
• Develop and manage sales forecasts, budgets, and KPIs. Drive aggressive sales targets and implement initiatives to achieve and exceed them. Analyze sales data to identify trends, opportunities and areas for improvement
• Collaborate with product and marketing teams to develop compelling retail merchandising strategies, in-store displays, product demonstrations, and sales tools that effectively communicate Starlink’s value proposition to consumers
• Successfully negotiate and close partnership deals between SpaceX and Omnichannel (e.g. Retail, niche resellers, B2B partners, etc.) customers
• Conduct ongoing market research and competitive analysis to stay abreast of industry trends, consumer behaviors, and competitive activities within Asia's broadband and Retail sectors
• Work closely with marketing, product management, engineering, finance, compliance and legal teams to ensure a cohesive and integrated go-to-market plan buttresses Asia business
• Measure and report the result of sales and plan execution
• Act as an extreme owner of assigned region to realize forecasted revenue on or ahead of schedule, identifying and successfully communicating readiness levels, requirements, schedules and risks
• Collaborate with cross-functional team (engineering, regulatory, business, planning etc.)

BASIC QUALIFICATIONS:

• Bachelor's degree and 4+ years of professional business development, sales, operations, engineering, or account management experience; OR high school diploma/equivalency certificate and 8+ years of professional business development, sales, operations, engineering, or account management experience
• 3+ years of consulting or project management experience in business development or sales
• 5+ years of experience working with customers to support a technical product or service

PREFERRED SKILLS AND EXPERIENCE:

• Experience developing go-to-market strategies or building sales channels in international markets with proven track record of successfully launching and scaling new products across Asia
• Proven retail industry experience within consumer electronics, CPG, or FMCG
• Independently motivated, with a demonstrated track record of project ownership
• Strong interpersonal, presentation, communication and negotiation skills
• Demonstrated technical aptitude in a professional setting
• Familiarity with satellite communications and/or the Asia Pacific region retail landscape, its key partners, sales cycles, and consumer purchasing behaviors
• MBA or master's degree with a business or engineering focused curriculum
• Fluency in both spoken and written Japanese is beneficial for this role, as the position involves regular communication and coordination with stakeholders in the Japanese market

ADDITIONAL REQUIREMENTS:

• Must be available to work extended hours and/or weekends as needed to support critical milestones or operations
• Must be willing to travel to other SpaceX offices and customer locations as needed up to 50% within the APAC and US region 

Role Overview

You will own growth for ExpressVPN’s mobile app across the full user lifecycle — from onboarding to renewal. This role combines strategy and execution: you will define what to test, and also drive those experiments end-to-end.

This is a hands-on individual contributor role with high ownership. You’re expected to think like a growth lead, but operate like a builder.

Key Responsibilities

Growth Strategy & Opportunity Sizing

• Identify and prioritize high-impact opportunities across paywalls, onboarding, activation, and retention
• Build and maintain a structured experimentation roadmap grounded in data, user behavior, and business goals
• Develop hypotheses based on funnel analysis and user segmentation

Experimentation & Execution

• Own end-to-end A/B testing: ideation → brief → implementation → analysis → rollout
• Maintain strong experiment velocity across mobile surfaces (paywalls, upsells, lifecycle flows)
• Translate insights into follow-up tests and scalable product improvements

Lifecycle & Monetization Optimization

• Optimize onboarding, activation, engagement, and cancellation flows
• Design and test monetization levers (pricing, trials, discounts, upsells, downgrades)
• Improve core metrics: conversion, ARPU, retention, and renewals

Analytics & Insights

• Define and track key growth metrics and funnel performance
• Deep dive into user behavior (cohorts, segments, drop-offs) to uncover opportunities
• Communicate results clearly—wins, losses, and learnings

Cross-Functional Collaboration

• Partner with product and engineering to scope and ship experiments quickly
• Work with design to iterate on high-performing paywalls and user flows
• Align with marketing and retention teams to ensure a cohesive growth strategy

Requirements

Experience

• 2–5 years in mobile app growth, product growth, or experimentation roles
• Experience with subscription or freemium products
• Proven track record of A/B tests that improved conversion or retention
• Familiarity with App Store and Play Store ecosystems

Skills

• Strong analytical thinking with the ability to turn data into action
• Hands-on experience with tools like Firebase, AppsFlyer, Amplitude, Google Analytics, or similar
• Comfortable owning both strategy (what to do) and execution (making it happen)
• Ability to move quickly, prioritize effectively, and iterate based on results
• Clear communicator who can influence cross-functional stakeholders

What This Role Is (and Isn’t)

• Owns the growth roadmap—not just executes tickets
• Runs experiments directly—not just coordinates them
• Balances speed with rigor—no analysis paralysis
• Focused on impact (conversion, revenue, retention)—not just output

#LI-NL1

Available locations: Singapore

What you’ll do as a Manager, Solution Engineering

You are the team enabler, point of reference and coach. You will work closely with our prospects and customers by shadowing and improving your team’s technical expertise. You will take care of new team members and you will ensure work loads are equally distributed within the team. You are personable and can provide constructive feedback when necessary. You will help escalate and identify issues quickly and efficiently and you will work with the other team leads and the regional lead to ensure proper regional coordination. The Solution Engineering Manager has a player/coach mindset and the ability/willingness to step into the field when needed, and lead by example. In addition, you will be expected to partner closely with peer sales leaders and drive to revenue targets.

To aid your team, you will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and advise your team on how to create scalable solutions for your customer’s needs.

Examples of desirable skills, knowledge, experience and goals

Our Solutions Engineers come from a wide range of backgrounds: solutions consulting, engineering, software development, product management, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology, have the ability to explain complex technical concepts in easy-to-understand terms, and you like coaching and teaching. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other and you will be an integral part of driving that culture.

Requirements

The Manager, Solution Engineering role requires you to have the ability to effectively manage and grow your team, as well as possess the technical prowess expected of a Solutions Engineer. Your capabilities may include a mix of the following:

• Demonstrable experience in leading the team with technical expertise and drive the team to adapt and to evolve with new technologies
• Demonstrable experience in coaching, leadership skills and team management
• Demonstrable experience in understanding and solving escalations, team issues or other management related scenarios
• Demonstrable experience in leading the team to achieve and deliver results such as PoC close win rate target and sales quota achievement target
• Minimum 5 years experience, as a Manager, in a pre-sales team and a good appreciation of the iGaming & Web3 market

Inter-Team Goals

• Cultivate cross SE team/office coordination, keep us all connected as one team
• Facilitate knowledge transfer between SE teams:
• Ensure the team learns from the great ideas of single team members
• Ensure mistakes are not repeated within the team
• Develop strong relationships outside of SE organization to aid in escalation of issues (product/support/engineering/special projects/marketing/legal/etc)
• Maintain strong communications with Account Executives and Customer Success leads

Intra-Team Goals

• Keep the pulse of the team: who is happy, productive, performing. Know each member’s strengths and how they would each like to develop
• Exemplify and cultivate positive culture traits
• Provide support and confidence to team members
• Cultivate a very open communication environment. Criticism is welcome and appreciated
• Maintain culture of independence amongst team members while offering advice to team members on how to improve

Responsibilities

• Workload Management
• Conduct 1:1’s with team members
• Act as point of escalation for team issues, escalate issues that can’t be solved in the team
• Recruit, interview, and onboarding new team members
• Report on individual SE strengths and weaknesses
• Maintaining and managing relationships with key customers in the territory

Product Manager 

We’re looking for a Product Manager – to own and scale our subscription products and the end-to-end customer journey that surrounds them. This role will focus on building best-in-class subscription infrastructure and delivering seamless, high-conversion, high-retention customer experiences across the full lifecycle.

You’ll operate at the intersection of subscription systems, monetization strategy, and customer experience, with deep involvement in App Store and Google Play ecosystems. You’ll partner closely with Engineering, Design, Sales, Support, and platform partners to ensure both merchants and end users have intuitive, reliable, and delightful experiences.

What You’ll Do

• Own the subscriptions and customer experience roadmap, covering discovery, purchase, onboarding, renewals, upgrades/downgrades, cancellations, refunds, and reactivation.

• Design and evolve subscription infrastructure deeply integrated with Apple App Store and Google Play, including backend logic for renewals, grace periods, retries, and state management.

• Lead the design of customer-facing subscription experiences, including paywalls, pricing pages, in-app messaging, account management, and cancellation flows.

• Optimize the post-purchase customer journey, reducing friction, confusion, and support volume while improving trust and transparency.

• Drive monetization and upsell strategies that balance revenue growth with long-term customer satisfaction and retention.

• Act as the voice of both the consumer and the merchant, ensuring our products meet real-world needs for usability, reliability, and growth.

• Partner with Sales, Support, and Success teams to surface customer pain points and turn insights into product improvements.

• Define success metrics and use data to improve conversion, retention, churn, CSAT, and LTV.

• Collaborate with Engineering and Design to ship high-quality features and continuously iterate based on customer feedback and performance.

What We’re Looking For

• 5+ years of experience as a Product Manager, owning subscription, monetization, or customer experience products.

• Deep hands-on experience with Apple App Store and Google Play subscription systems, including edge cases across renewals, cancellations, refunds, and billing states.

• Strong technical fluency and comfort working on complex backend systems and APIs.

• Proven experience designing high-quality consumer experiences with a strong focus on conversion, clarity, and ease of use.

• Strong commercial mindset with experience driving pricing, upsells, and ROI optimization.

• High empathy for merchants and app developers, with a deep understanding of how subscription products impact their operations and growth.

• Excellent communication skills and the ability to influence across teams.

Nice to Have

• Experience in fintech, payments, or consumer monetization platforms.

• Familiarity with subscription analytics, experimentation, and lifecycle optimization.

• Experience supporting global subscriptions, multi-currency pricing, or tax/VAT considerations.

• Background working on consumer-facing apps at scale.

Why Join Us

• Own a core product area that directly impacts revenue and customer satisfaction.

• Build products used daily by consumers and merchants worldwide.

• Work in a fast-paced, high-growth fintech environment.

• Competitive compensation and meaningful ownership.

About Media Futures Group (MFG)

Google has consolidated its media agency partnership into WPP Media, building on the world class digital work that Essence has delivered for Google for over 17 years. Media Futures Group (MFG) is a bespoke team that delivers on our commitment to Google for a more strategic, creative and integrated media approach established to drive better business results.

The MFG team is made up of best in class digital, offline, and integrated media experts who work together to enhance media’s contribution to Google’s business. MFG is powered by EssenceMediacom and other constituent parts of GroupM around the world.

About the role

As a member of the Media Futures Group (MFG) APAC activation team, you will help execute the tactical planning, setup and activation of social media and programmatic campaigns across multiple countries via a self-service ad platform (e.g. Meta Business Manager, Google Ads) or demand-side-platform (DSP) for the Google client. Campaign objectives focus on Direct Response (e.g. traffic, acquisition, ROAS) and will leverage real-time auction bidding across the ad platforms.

Role responsibilities include but are not limited to:

• Directly supports 2-4 markets for Google Play Store.
• Able to own E2E campaigns from client brief to channel planning (e.g. budget, forecasting, audience, format), execution (trafficking and managing offshore team), QA and reporting.  
• Able to launch (or assist in launching) campaigns on time/does not contribute to gating issues, in compliance with platform best practices (naming conventions, campaign structure, settings, etc)
• Consistently delivers on daily/weekly tasks for all assigned campaigns (daily pacing, weekly client facing reports, data integrity, etc)
• Meets campaign objectives by EOQ (e.g. client KPIs, Pacing), and/or flags potential performance issues in a timely manner
• Growing knowledge of media planning fundamentals e.g. reach, frequency, channels, formats, etc.
• Growing knowledge of tactical essentials including but not limited to inventory and data sources
• Excellent tracking of sub-campaign level details including but not limited to pacing, performance, etc.
• Growing knowledge of adjacent and/or connected disciplines including Planning, Data Strategy, Analytics and AdOps 
• Growing knowledge of the channels/ad-tech ecosystem (publishers, data, platform, etc.) for specific APAC market(s) you are working on
• Growing grasp of overall campaign lifecycle and the role social/search/programmatic plays within it
• Communicates planning successes, failures, and escalations to line manager in a timely manner
• Growing ability to prioritize tasks with minimal oversight from manager (able to discern cost/benefit to decide priorities independently)

Desired background experience:

Required

• 1-2 years work experience on activating Google ads platform OR Social channels (e.g. Meta, Tiktok, Reddit, LINE) 
• High attention to detail, and excellent organizational skills
• Highly developed interpersonal and relationship management skills
• Strong analytical skills and a natural affinity for numbers is key; You must be able to analyze raw data, draw insights and develop actionable recommendations as needed
• Proficiency in Excel/Google Sheets (pivot tables, Vlookups, etc)
• Demonstrable interest in social/programmatic/Search/ad/mar-tech
• A passion for everything digital, with an active interest and understanding of digital marketing/advertising industry trends

Desirable

• Previous experience working on the Google Ads or programmatic/ad-tech buy-side (e.g. agency, trading desk, DSP company)
• Proficiency planning and deploying campaigns via self-serve ad platforms (e.g. Meta Business Manager, Google Ads) or enterprise level DSPs (e.g. DV360, The Trade Desk, MediaMath)
• Google stack experience

Responsibilities:

• Perform daily inventory related task manage cycle count / inbound / holding stock health / return / transfer / adjustments / lost / damage and etc.
• Ensure and enforce proper control of FIFO for continue item, discontinue item and manage expiry and batch in system
• Promote inventory efficiency through optimization and ideas
• Control and minimize OOS and back order ratio
• Coordinate with Store ops team on stock levels, aged merchandise, identify problems and propose improvement plan
• Closely work with warehouse ops, store ops, finance, key account mgmt.
• Analyze and prepare weekly to show inventory state and periodic reports for management review
• Manage client inventory move and transitions
• Manage quarterly / annual stock count activity
• Responsible and ability to respond email, tickets or chat enquiries promptly
• Other tasks as assigned by SG Operations Manager

Qualification:

• Diploma or Bachelor's degree in a related field.
• With a minimum of 2 years of working experience in handling inventory
• Experience with ERP/WMS system
• Experience in e-commerce or retail business are added advantages
• Strong communications skills in English is must
• Ethical, discipline and experience working and reporting with minimum supervision

HOURGLASS COSMETICS - Makeup Artist, SEPHORA - Singapore

Connected by creativity and driven by purpose. Hourglass Cosmetics is a vegan and cruelty-free beauty brand, redefining luxury cosmetics with high-performance products, innovative formulas, and award-winning franchises. Recognized by Forbes, Fast Company and Time Magazine as one of the most inventive beauty companies, Hourglass leads the industry with its breakthrough products and its commitment to animal welfare. Founded in 2004, Hourglass is globally available in 32 markets and over 4,600 doors including Sephora, Ulta, Neiman Marcus, Selfridges, Space NK and more. Hourglass became part of the Unilever Prestige division in 2017. Discover more about the Hourglass brand story and mission on our website hourglasscosmetics.com.

Makeup Artist, SEPHORA is an essential team member responsible for driving sales within Sephora Flagship stores within Central Singapore.

The ideal candidate is an excellent makeup artist, team player, great communicator driven to deliver sales targets and a strong relationship builder. This role will be based in Singapore and will report to the Retail Manager who is based in Singapore. 

WHAT YOU’LL DO

SALES MANAGEMENT:

• Drive sales by achieving or exceeding daily, weekly, and monthly targets at assigned store location.
• Identify business opportunities and maximize productivity
• Propose sales strategies, including clienteling, eventing, and visual merchandising, to boost brand performance.
• Present and sell merchandise in a professional manner through professional makeup services, including consultations and applications

STORE OPERATION:

• Support merchandising efforts, ensuring testers, displays, and gondolas are clean, well-stocked, and visually appealing.
• Monitor inventory levels and communicate stock concerns or opportunities to the appropriate internal teams.
• Maintain a clean, organized, and sanitary work area inventory processes and procedures
• Ensure all tools and equipment are sanitized and in good working condition
• Build strong relationships with customers and retailers
• Respect retailer/store procedures, guidelines and brand confidentiality

DRIVING CUSTOMER EXPERIENCE:

• Greet customers warmly and provide excellent service to ensure a positive and memorable shopping experience
• Foster long-term customer relationships through personalized consultations and exceptional service to encourage repeat business.
• Handle customer inquiries professionally and effectively. Uphold the brand image and maintain a positive attitude.
• Assist customers in selecting products that best suit their needs and preferences, educate customers on product usage and application methods.
• Participate and support in product launches and brand events and marketing initiatives

YOU’LL LOVE THIS JOB IF: 

• CREATIVE: You are innovative, and forward-thinking in your approach and mindset.
• RESULTS - ORIENTED: You are a strong seller. You have a bias for action.
• COMMUNICATIVE and COLLABORATIVE: You are a service-oriented people person and have a talent at connecting with customers and working with others.
• INSPIRATIONAL: You are a great makeup artist that has a proven track record in delivering high performance and can connect artistry and selling.
• INSPIRATIONAL: You are a great makeup artist with experience in connecting artistry and selling and can deliver an exceptional customer experience.
• PASSIONATE: You are eager to learn and absorb all things related to beauty and how to build a counter business.
• FLEXIBLE: You can pivot to the business needs of the day

QUALIFICATIONS

• Prior experience in providing professional makeup application and exceptional guest services
• Sales-driven with a proactive attitude.
• Flexible and able to work varying schedules – days, evenings, weekends, and holidays, full shifts
• Ability to attract prospective clients, maintain an active clientele portfolio and drive sales
• Adapt at positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment
• Strong verbal communication and interpersonal skills
• Has an aptitude to learn and communicate product knowledge
• Ability to stand and bend frequently and lift

We are currently looking for a lead instructor for our part-time (24 week) User Experience Bootcamp. 

We are looking for instructors:

Our User Experience Bootcamp (UXB) course is a life-changing experience where learners gain the skills and mindsets to take on new careers in product design roles. We are looking for a lead instructor with cross-functional UX experience to play a key role on our growing instructional team.

This role is based in Singapore and is delivered in a hybrid (campus and online) format, requiring instructors to reside in Singapore and have an eligible work permit or be a Singapore citizen or permanent resident. (We are not currently sponsoring employees.)

Why teach our User Experience Bootcamp?

If you are looking to make a life-changing impact by sharing your love for user experience with the next generation of product designers, we’d love for you to consider joining our team. We deliver more than just skills training and are looking for teachers who share our passion for facilitating and mentoring a community of lifelong learners pursuing the work and careers that they love. As an instructor, you will join us to:

• Work closely with the instructional team (co-lead instructors, instructional associates, instructor manager) to guide students through a rigorous, transformational journey.
• Become a better leader, coach, and mentor as you learn from students, experienced instructors, and the larger General Assembly community.
• Inspire and support learners as they identify their interests and drive their own continued learning beyond the curriculum; motivate students when they deal with classroom and personal challenges that become barriers to learning.
• Adapt our global curriculum and use it to guide your teaching, building your own lesson plans as needed and sharing your lessons with the larger GA instructional community.
• Facilitate a safe, supportive, and energetic community that welcomes the various  abilities, needs and learning styles of your students.

What do we teach?

Through a combination of  live instruction, instructor-led workshops, self-paced lessons, unit projects (individual and team-based), and 1:1 support, we teach  our learners how to approach and solve UX challenges in order to land a design job and contribute to the creation of the next generation of successful apps, websites, and other digital products.

The User Experience Bootcamp consists of four units:

• Unit 1: Rapid Prototyping, Design Iteration, and Usability Testing
• Unit 2: User Interface and Visual Design Foundations
• Unit 3: Working on a Product Team
• Unit 4: UX in the Real World

Learning is assessed through an assignment journal, two independent projects (a mobile app and e-commerce store) as well as one team project spotlighting a local business. For the final course capstone, student teams are partnered with a local startup in a pro-bono capacity to solve a user experience problem; previous startups include Rently, Sojourner Brother, Managed, Omni App Solutions, and Geniebook.

Skills and Qualifications

• You are eager to shape the skills, minds, and journeys of the newest generation of user experience designers.
• You are the person that your colleagues naturally gravitate to when they are looking for guidance.

• You have at least 3-5 years of experience working in user experience design on a product team.

• You have fluency in some or all of the following topics: the UX Process, User Research and Personas, Usability Testing, UX Analysis, Information Architecture, Interface Design, Wireframing, Prototyping, Analytics and Optimization, Mobile UX, and/or HTML/CSS.
• You have at least 2 years of experience using Figma in a professional capacity, including the following: creation of component libraries, design systems, and high-fidelity prototypes; proficiency in basic and advanced features like autolayout, components, variables, and prototyping; familiarity with emerging features like Figma AI, Figma slides, and developer mode; a strong grasp of real-time collaboration, developer handoff, and plugins.
• You have experience teaching, mentoring, and/or coaching user experience designers in a professional and/or volunteer capacity (e.g. ADP List mentor).

• Priority will be given to applicants with the Advanced Certificate in Learning and Performance (ACLP) /Advanced Certificate in Training and Assessment (ACTA), awarded by the Institute of Adult Learning Singapore.

• This role is based in Singapore and you must be authorized to work in Singapore. Please ensure you have the right to work in Singapore before applying.

Responsibilities and Duties

• Spend 17 hours a week teaching students (14 hours) and hosting office hours (3 hours); classes are on Tuesday and Thursday evenings (7-10 PM, online) and Saturdays (9AM-6PM, on campus/online on alternate weeks; weekly student office hours are on Wednesday evenings (7-10PM, by appointment). We observe all Singapore public holidays.
• Commit a few hours per week preparing lessons and materials, leveraging existing GA curriculum content.
• Work closely with co-instructors and/or teaching assistants to provide students with meaningful and prompt feedback on their progress, including assessment rubrics.
• Work alongside GA staff and teaching team to best address the needs and learning styles of your students.
• Guide students through development of a stellar capstone project that showcases their abilities to hiring managers.
• Facilitate a dynamic, collaborative, and positive classroom community.

• Inspire students to persevere through the challenges of learning a new skill set, as well as dealing with learning barriers along the way

We are currently looking for a lead instructor for our full-time (12 week)  User Experience Bootcamp. 

We are looking for instructors:

Our User Experience Bootcamp (UXB) course is a life-changing educational experience where our students learn and practice the skills and mindsets to take on new careers in product design roles. We are looking for a lead instructor with cross-functional experience to play a key role on our growing instructional team.

This role is based in Singapore and is delivered in a hybrid (campus and online) format, requiring instructors to reside in Singapore and have an eligible work permit or be a Singapore citizen or permanent resident. (We are not currently sponsoring employees.)

Why teach our User Experience Design Bootcamp?

If you are looking to make a life-changing impact by sharing your love for user experience with the next generation of product designers, we’d love for you to consider joining our team. We deliver more than just skills training and are looking for teachers who share our passion for facilitating and mentoring a community of lifelong learners pursuing the work and careers that they love. As an instructor, you will join us to:

• Work closely with the instructional team (co-lead instructors, instructional associates, instructor manager) to guide students through a rigorous, transformational journey.
• Become a better leader, coach, and mentor as you learn from students, experienced instructors, and the larger General Assembly community.
• Inspire and support learners as they identify their interests and drive their own continued learning beyond the curriculum; motivate students when they deal with classroom and personal challenges that become barriers to learning.
• Adapt our global curriculum and use it to guide your teaching, building your own lesson plans as needed and sharing your lessons with the larger GA instructional community.
• Facilitate a safe, supportive, and energetic community that welcomes the various  abilities, needs and learning styles of your students.

What do we teach?

Through a combination of  live instruction, instructor-led workshops, self-paced lessons, unit projects (individual and team-based), and 1:1 support, we teach  our learners how to approach and solve UX challenges in order to land a design job and contribute to the creation of the next generation of successful apps, websites, and other digital products.

The User Experience Bootcamp consists of four units:

• Unit 1: Rapid Prototyping, Design Iteration, and Usability Testing
• Unit 2: User Interface and Visual Design Foundations
• Unit 3: Working on a Product Team
• Unit 4: UX in the Real World

Learning is assessed through an assignment journal, two independent projects (a mobile app and e-commerce store) as well as one team project spotlighting a local business. For the final course capstone, student teams are partnered with a local startup in a pro-bono capacity to solve a user experience problem; previous startups include Rently, Sojourner Brother, Managed, Omni App Solutions, and Geniebook.

Skills and Qualifications

• You are eager to shape the skills, minds, and journeys of the newest generation of user experience designers.
• You are the person that your colleagues naturally gravitate to when they are looking for guidance.
• You have at least 3-5 years of experience working in user experience design on a product team.
• You have fluency in some or all of the following topics: the UX Process, User Research and Personas, Usability Testing, UX Analysis, Information Architecture, Interface Design, Wireframing, Prototyping, Analytics and Optimization, Mobile UX, and/or HTML/CSS.
• You have at least 2 years of experience using Figma in a professional capacity, including the following: creation of component libraries, design systems, and high-fidelity prototypes; proficiency in basic and advanced features like autolayout, components, variables, and prototyping; familiarity with emerging features like Figma AI, Figma slides, and developer mode; a strong grasp of real-time collaboration, developer handoff, and plugins.
• Priority will be given to applicants with the Advanced Certificate in Learning and Performance (ACLP) /Advanced Certificate in Training and Assessment (ACTA), awarded by the Institute of Adult Learning Singapore.
• This role is based in Singapore and you must be authorized to work in Singapore. Please ensure you have the right to work in Singapore before applying.

Responsibilities and Duties

• Commit a few hours per week preparing lessons and materials, leveraging existing GA curriculum content.
• Work closely with co-instructors and/or teaching assistants to provide students with meaningful and prompt feedback on their progress, including assessment rubrics.
• Work alongside GA staff and teaching team to best address the needs and learning styles of your students.
• Guide students through development of a stellar capstone project that showcases their abilities to hiring managers.
• Facilitate a dynamic, collaborative, and positive classroom community.

• Inspire students to persevere through the challenges of learning a new skill set, as well as dealing with learning barriers along the way.