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Are you excited about the future of AI-powered customer support? We’re looking for a highly analytical and hands-on AI Customer Support & Operations Specialist to help us transform how we support a global user base.
This role sits at the intersection of Customer Support, AI, and Product, where you’ll go beyond traditional ticket handling to actively design, optimize, and scale support workflows using AI tools. You’ll play a key role in improving customer experience, reducing operational workload, and shaping how support evolves in an AI-first environment.
Customer support is no longer just reactive—it’s becoming a core product capability powered by AI. In this role, you’ll help define how we scale support intelligently, improve user experience, and build systems that serve millions of users efficiently.
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
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At Kape (ExpressVPN, CyberGhost VPN, Private Internet Access), we are redefining how performance-driven influencer marketing drives growth across global markets.
As the Head of Influencer Marketing, you will lead the strategy, execution, and scaling of our global influencer programs, with a strong focus on performance influencers and measurable impact. You will manage multi-million dollar budgets, build and lead a high-performing team, and drive innovative partnerships that deliver both brand and performance results.
This is a high-impact leadership role where you will shape how we collaborate with influencers and agencies worldwide, while directly contributing to business growth across key markets.
Why This is an Exciting Opportunity:
• Ownership & Impact: Lead and scale a core growth channel with direct impact on revenue and performance
• Leadership Role: Build, manage, and grow a global influencer marketing team
• Global Reach: Work with top-tier influencers and agencies across key international markets
• Performance Focus: Drive ROI-focused campaigns with clear, measurable outcomes
Key Responsibilities:
• Own and lead the global influencer marketing strategy across all brands and markets
• Manage and optimize a multi-million dollar annual budget with a strong focus on ROI and scalability
• Build, lead, and develop a high-performing influencer marketing team (including hiring and onboarding)
• Lead negotiations and close high-value deals with influencers, agencies, and strategic partners
• Approve partnerships, campaigns, and commercial agreements to ensure alignment with business goals
• Maintain direct relationships with top-tier influencers and key agencies
• Drive performance-based influencer campaigns
• Analyze campaign performance and continuously optimize for growth and efficiency
• Collaborate with cross-functional teams (marketing, product, legal, finance, data, brand, PR) to align influencer activity with broader strategies
• Identify new growth opportunities, platforms, and trends within the influencer ecosystem
• Ensure consistent execution while adapting strategies to different markets and audiences
Role Requirements:
• Proven experience in influencer marketing with a strong focus on performance influencers - Must
• 5+ years of experience in influencer/partnerships/performance marketing
• Proven managerial experience - Must (team leadership, hiring, and development)
• Hands-on experience managing multi-million dollar budgets
• Strong negotiation skills with a proven track record of closing high-value deals
• Deep understanding of performance marketing, attribution, and ROI-driven campaigns
• Experience working directly with influencers and agencies at scale
• Ability to build and scale processes in a fast-paced, high-growth environment
• Strong analytical skills and data-driven mindset
• Excellent communication and stakeholder management skills
• Fluent English - Must
Bonus Qualifications:
• Experience in SaaS companies
• Background in global marketing and multi-market execution
• Familiarity with affiliate or performance partnerships ecosystems
• Experience scaling influencer programs into a primary growth channel
#LI-NL1
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
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Kape is a cybersecurity company dedicated to enhancing digital experiences through privacy and protection. With over 1,000 employees across 10 global locations—including the UK, Israel, Germany, Romania, France, the Philippines, the USA, Singapore, Hong Kong, and Cyprus—we are driven by one mission: to create a safer, more secure digital world.
As Customer Success Data Team Lead, you will lead the analytics function supporting Customer Support/Success teams at Kape. Your mission is to turn large volumes of support and customer interaction data into actionable insights that improve customer satisfaction, operational efficiency, and product feedback loops.
You will manage and mentor a team of analysts while acting as a strategic partner to Support Leadership, Product, and Engineering. This role combines hands-on analytics with stakeholder leadership to drive data-informed decisions across support operations.
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
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Are you a world-class growth leader with a proven track record of scaling customer lifetime value (LTV) across global digital products? At Kape Technologies, we’re building the future of cybersecurity and consumer privacy through a diverse portfolio of privacy and security brands, including ExpressVPN, ExpressKeys, ExpressMailGuard, ExpressAI, Identity Defender, CyberGhost, Private Internet Access, EventVPN and Holiday.com.
We’re looking for a VP / Director of Lifecycle & Retention Marketing to own and scale the global lifecycle and retention engine across this portfolio as we expand into new markets and B2B opportunities. In this high-impact role, you’ll operate at the intersection of growth, product, and data, leading a high-performing team to shape how millions of users and businesses engage with and stay loyal to our products—while driving Kape’s evolution into a top global cybersecurity company.
You will lead a team of ~20 across CRM, lifecycle, pricing, and CRO, defining the next generation of retention through AI-driven personalization, advanced experimentation, and world-class customer journeys.
Own the end-to-end lifecycle marketing strategy across all brands, with a clear mandate to maximize LTV, reduce churn, and accelerate revenue growth. Build and execute a global roadmap spanning onboarding, engagement, renewal, upsell, and winback.
Build, scale, and inspire a high-performing team of ~20 across CRM, lifecycle marketing, and CRO. Develop strong leadership layers, elevate talent, and foster a culture of accountability, experimentation, and impact.
Drive the evolution of pricing, packaging, and monetization levers across multiple products. Partner closely with Product and Finance to optimize subscription models, promotions, add-ons, and upgrade paths that maximize long-term customer value.
Leverage cutting-edge CRM platforms and AI-driven tools to deliver highly personalized, data-driven customer experiences at scale. Continuously evolve segmentation, targeting, and automation strategies.
Own the intersection of conversion rate optimization (CRO) and lifecycle marketing, ensuring seamless, high-converting user journeys across all touchpoints—from onboarding through renewal.
Partner cross-functionally with Product, Customer Success, Data, and Engineering to create a cohesive retention and monetization engine. Align incentives, roadmaps, and execution to deliver business impact.
Establish best-in-class analytics and experimentation frameworks. Deeply understand and optimize key metrics including churn, resurrection, winback, upsell, renewal rates, and LTV.
Operate as both a strategic leader and an execution partner—comfortable rolling up your sleeves to unblock teams, launch initiatives, and drive results, especially in a high-growth or smaller company environment.
#LI-NL1
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
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Are you a world-class growth leader with a proven track record of scaling customer lifetime value (LTV) across global digital products? At Kape Technologies, we’re building the future of cybersecurity and consumer privacy through a diverse portfolio of privacy and security brands, including ExpressVPN, ExpressKeys, ExpressMailGuard, ExpressAI, Identity Defender, CyberGhost, Private Internet Access, EventVPN and Holiday.com.
We’re looking for a VP / Director of Lifecycle & Retention Marketing to own and scale the global lifecycle and retention engine across this portfolio as we expand into new markets and B2B opportunities. In this high-impact role, you’ll operate at the intersection of growth, product, and data, leading a high-performing team to shape how millions of users and businesses engage with and stay loyal to our products—while driving Kape’s evolution into a top global cybersecurity company.
You will lead a team of ~20 across CRM, lifecycle, pricing, and CRO, defining the next generation of retention through AI-driven personalization, advanced experimentation, and world-class customer journeys.
Own the end-to-end lifecycle marketing strategy across all brands, with a clear mandate to maximize LTV, reduce churn, and accelerate revenue growth. Build and execute a global roadmap spanning onboarding, engagement, renewal, upsell, and winback.
Build, scale, and inspire a high-performing team of ~20 across CRM, lifecycle marketing, and CRO. Develop strong leadership layers, elevate talent, and foster a culture of accountability, experimentation, and impact.
Drive the evolution of pricing, packaging, and monetization levers across multiple products. Partner closely with Product and Finance to optimize subscription models, promotions, add-ons, and upgrade paths that maximize long-term customer value.
Leverage cutting-edge CRM platforms and AI-driven tools to deliver highly personalized, data-driven customer experiences at scale. Continuously evolve segmentation, targeting, and automation strategies.
Own the intersection of conversion rate optimization (CRO) and lifecycle marketing, ensuring seamless, high-converting user journeys across all touchpoints—from onboarding through renewal.
Partner cross-functionally with Product, Customer Success, Data, and Engineering to create a cohesive retention and monetization engine. Align incentives, roadmaps, and execution to deliver business impact.
Establish best-in-class analytics and experimentation frameworks. Deeply understand and optimize key metrics including churn, resurrection, winback, upsell, renewal rates, and LTV.
Operate as both a strategic leader and an execution partner—comfortable rolling up your sleeves to unblock teams, launch initiatives, and drive results, especially in a high-growth or smaller company environment.
#LI-NL1
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
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We are looking for a Staff/Principal Linux Infrastructure Engineer with deep expertise in Linux development, network driver creation, and performance optimization. In this hands-on, high-impact role, you will work directly in our TrustedServer Team to create and refine the core systems that drive ExpressVPN’s infrastructure. This role is ideal for a Linux expert with a record of notable contributions to the kernel or other relevant communities and a history of published research in the field.
What you’ll bring:
Nice to have:
What we offer:
#LI-PS1
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
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Employment Type: Full Time Location: Germany
We're looking for a Staff/Principal Platform Engineer to lead the design and evolution of the Kape Partner Portal — our B2B platform that lets partners license our services and integrate our SDKs into their own products. This is a high-ownership, cross-stack role: you'll shape architecture end-to-end across backend and frontend, while leading AI-assisted engineering at scale.
You'll own the technical direction of a multi-tenant platform covering partner onboarding, entitlements, SDK licensing, configuration management, and operational visibility. The role suits someone who thinks in systems, communicates clearly with both engineers and business stakeholders, and is excited about driving AI-orchestrated engineering workflows rather than maintaining legacy patterns.
What You'll Do
What You'll Bring
Nice to Have
What We Offer
How We'll Support You
We believe in fostering an environment that empowers decision-making at all levels. Our culture is rooted in the inverted pyramid approach, where the engineers — who have a deep understanding of the product and the customers — are the ones who have the knowledge and the authority to make impactful decisions.
ExpressVPN, a Kape Technologies company, is an equal opportunity employer. We promote equal recruitment and employment opportunities, and do not discriminate based on gender identity and/or expression, age, race, color, disability, culture, religion or belief, family and/or marital status, sexual orientation, or other characteristics protected by applicable law. We celebrate a diverse and inclusive work environment in which applicants and employees are treated with respect and dignity, and excel based on personal merit, qualifications, experience, and performance.
#LI-PS1
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
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Are you a Senior Data Analyst with a proven track record of delivering clear business impact through data? We’ve been looking for you!
The data team at Kape is building a world-class, data-driven culture to empower our employees with timely, accurate information to drive their decision making.
In this role you will make a huge impact, influencing business decisions relating to millions of customers every day. You’ll work with great people on projects across the company, and play a pivotal role in supporting strategic business initiatives through data analysis, experimentation and development of metrics and dashboards.
As a Senior Data Analyst, you will:
Experience & expertise
Data mindset & ownership
Business partnership
Communication & storytelling
Technical skills
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
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About the Role
ExpressVPN is seeking a highly analytical and performance-driven PPC Campaign Manager with deep expertise in Search advertising across Google Ads and Bing Ads. You will own and scale paid search acquisition globally, with a strong focus on efficiency, experimentation, and revenue growth. This role is ideal for someone with hands-on experience in B2C and/or B2B SaaS environments, who understands full-funnel performance and thrives in a fast-paced, data-led team.
Key Responsibilities
Requirements
#LI-NL1
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
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Role Overview
You will own growth for ExpressVPN’s mobile app across the full user lifecycle — from onboarding to renewal. This role combines strategy and execution: you will define what to test, and also drive those experiments end-to-end.
This is a hands-on individual contributor role with high ownership. You’re expected to think like a growth lead, but operate like a builder.
Key Responsibilities
Growth Strategy & Opportunity Sizing
Experimentation & Execution
Lifecycle & Monetization Optimization
Analytics & Insights
Cross-Functional Collaboration
Requirements
Experience
Skills
What This Role Is (and Isn’t)
#LI-NL1
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
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CRM Operations is the engine room of modern lifecycle marketing. This role sits at the intersection of marketing strategy, engineering, and data. The person who fills this role will define how efficiently we build, scale, and future-proof our CRM capability across all brands.
We are looking for someone who goes beyond campaign execution. You will own our engagement platform end-to-end, be the primary bridge between CRM, tech, and data, and raise the ceiling on what our CRM programmes can deliver — technically and commercially.
This is not a pure ops support role. We want someone who brings conviction, craft, and a genuine passion for martech — someone who sees the platform as a product, documentation as a competitive asset, and automation as a lever for lasting impact.
#LI-NL1
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
Apply to ExpressVPNShare this job
CRM Marketing — if you know, you know. It is the part of marketing that combines data, creativity, and commercial instinct to move customers at exactly the right moment. And nowhere is that more true than in upsell.
Our Upsell & Revenue Expansion programme is one of the best-performing workstreams in the business. It is led by an experienced CRM manager who owns its strategy and commercial outcomes. We are looking for someone to join that team — taking on meaningful execution from day one and growing into a genuine contributor to how the programme evolves across all brands.
The strategic direction is set, but there is real room to bring your thinking. The best experiment ideas often come from the person closest to the data. We want someone who is commercially curious, notices patterns others miss, and is not shy about raising a hypothesis or challenging an assumption — as long as they can back it up.
If you want focused ownership of a real revenue workstream, a front-row seat to how high-performing CRM operates, and the space to grow into broader ownership over time, this is the role.
#LI-NL1
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
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CRM Marketing — if you know, you know. It sits at the intersection of data, creativity, and commercial instinct, and the work you do here touches customers at the moments that matter most.
Our Winback & Re-engagement programme is a proven, revenue-generating workstream with an experienced lead already driving its strategy and direction. We are looking for someone to grow alongside that lead — taking on real execution responsibilities from day one while progressively contributing your own ideas and analysis to improve the programme across all brands.
You will not be a silent executor. We want someone who is curious about why campaigns are built the way they are, who notices things in the data that others might miss, and who is not afraid to bring a point of view to the table. The best teams are built on people who challenge thinking and raise the bar — and this role has real room for that.
It is a great launchpad: focused scope, a live revenue programme, an experienced lead to learn from, and a clear path to growing into broader ownership as you build your track record.
#LI-NL1
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
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Are you a Senior Data Analyst with a proven track record of delivering clear business impact through data? We’ve been looking for you!
The data team at Kape is building a world-class, data-driven culture to empower our employees with timely, accurate information to drive their decision making.
In this role you will make a huge impact, influencing business decisions relating to millions of customers every day. You’ll work with great people on projects across the company, and play a pivotal role in supporting strategic business initiatives through data analysis, experimentation and development of metrics and dashboards.
As a Senior Data Analyst, you will:
If this sounds like you, please get in touch!
Experience & expertise
Data mindset & ownership
Business partnership
Communication & storytelling
Technical skills
#LI-NL1
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
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About Kape Technologies
Kape is a cybersecurity company focused on helping everyone have a better digital experience with greater privacy and protection. With over 1000 experienced individuals across ten global locations, including the UK, Israel, Germany, Romania, France, the Philippines, USA, Singapore, Hong Kong, and Cyprus, the Kape team is guided by a single mission: to create a more secure and safe world.
Job Summary
In this role, you will be a pivotal and influential factor in strategic decisions relating to millions of customers every day. Your mission is to bridge the gap between raw data and product development, acting as a strategic partner to Product and Engineering teams to ensure data-driven decisions are made at every stage. You will make a huge impact by supporting strategic business initiatives through data analysis, experimentation, and the development of key metrics and dashboards.
Core Responsibilities
Core Requirements
Language: Fluent in English
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
Apply to ExpressVPNShare this job
Are you a Senior Data Analyst with a proven track record of delivering clear business impact through data? We’ve been looking for you!
The data team at Kape is building a world-class, data-driven culture to empower our employees with timely, accurate information to drive their decision making.
In this role you will make a huge impact, influencing business decisions relating to millions of customers every day. You’ll work with great people on projects across the company, and play a pivotal role in supporting strategic business initiatives through data analysis, experimentation and development of metrics and dashboards.
As a Senior Data Analyst, you will:
If this sounds like you, please get in touch!
Experience & expertise
Data mindset & ownership
Business partnership
Communication & storytelling
Technical skills
#LI-NL1
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
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Senior Penetration Tester
If you’re passionate about security and privacy, and want to use your offensive security skills to help safeguard private, uncensored access to the internet for millions of customers, we’d love to speak with you.
Who you are
You’re a natural at solving problems and identifying security weaknesses with deep expertise in application security and infrastructure, and you have experience working on teams that know how to remediate vulnerabilities you identified based on your recommendations. You aren’t afraid of change, and you ask the questions that need to be asked. A lack of clarity is something you can’t settle for, and you voice your concerns when the balance between effort and impact seems off.
As someone with an offensive security mindset, you know there are always vulnerabilities waiting to be found, and you’re naturally collaborative to help find and address them. You’re always willing to hear ideas from your colleagues. Likewise, you're willing to share your own knowledge and mentor others.
What you’ll do
As a senior individual contributor on our Offensive Security team, you’ll have a broad set of responsibilities including:
This role focuses strongly on your ability to perform penetration testing (with a specialization in either desktop and server applications, infrastructure, and mobile apps, depending on your experience). To be a good fit for this role, you should be able to read source code in various languages, identify security weaknesses and vulnerabilities in various platforms and efficiently deliver security assessment projects while mentoring junior team members. Networking knowledge is critical to succeed in this role.
What you’ll bring
How you’ll succeed
Finally, candidates with strong experience in manual source code review and vulnerability research, or a strong track record in this area (e.g. CTFs, bug bounty program activity, published CVEs) are preferred.
How we’ll support you
We believe in fostering an environment that empowers decision-making at all levels. Our culture is rooted in the inverted pyramid approach, where the engineers, who have a deep understanding of the product and the customers, are the ones who have the knowledge and the authority to make impactful decisions.
#LI-PS1
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
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Location: Israel
Team Size: 2
Experience: 6–8+ years
Are you a world-class product growth leader with a proven track record of driving user adoption, engagement, and revenue impact? At Kape Technologies, we’re shaping the future of cybersecurity and digital privacy through a diverse portfolio of category-leading brands, including ExpressVPN, ExpressKeys, ExpressMailGuard, ExpressAI, Identity Defender, CyberGhost, Private Internet Access, and Holiday.com.
This is a rare opportunity to own and scale product-led growth across a global portfolio, operating at the intersection of product, growth, and marketing to influence how millions of users discover, adopt, and engage with our products—while helping Kape Privacy strengthen its position as a top global cybersecurity company.
As Head of Product Growth, you will lead a high-performing team and drive growth initiatives across the full user journey, partnering closely with Product, Pricing, Engineering and Marketing teams to deliver measurable business impact.
Proven experience leading, mentoring, and developing high-performing teams, with the ability to drive alignment and deliver results through others
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
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Reports to: UX Design Manager
Working Arrangement: Hybrid
Employment: Full Time
Location: Singapore
Are you a Senior UX Designer with a focus on CRO and Growth Design who thrives on creating data-driven, conversion-optimized digital experiences?
Our team designs experiences that engage, convert, and delight users while advancing our mission to make the internet more private and secure. Guided by experimentation, data, and collaboration, we craft thoughtful, performance-focused user journeys that make a measurable impact.
As a Senior UX/CRO Designer, you will:
Qualification:
Attributes:
Note: Please upload your resume and portfolio (as a PDF or a link), and do not include any salary or compensation information in either document.
#LI-PS1
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
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Are you a UX Designer with a focus on Growth, who thrives at the intersection of conversion craft, experimentation, and business impact?
Our team designs experiences that engage, convert, and retain users while advancing our mission to make the internet more private and secure. Guided by data, behavioural insight, and cross-functional collaboration, we craft performance-focused user journeys across web, in-product monetization surfaces, and emerging AI-powered channels. We are never satisfied with the status quo.
As the UX Growth Designer, you will own the conversion-critical touchpoints that sit between a user's first impression and their decision to subscribe — bringing strong craft and CRO thinking to monetization challenges, building frameworks that enable rapid experimentation, and working closely with product, marketing, engineering, and data teams to turn user understanding into confident purchase decisions.
Qualifications
Attributes
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
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We are inviting expressions of interest from talented Rust Developers who are passionate about building high-performance, reliable, and scalable systems. This is not an immediate opening, but an opportunity to connect with engineers interested in future roles within our team.
As a Rust Developer, you will work on systems-level programming, backend services, and performance-critical applications. You’ll collaborate with cross-functional teams to design, develop, and optimize software that emphasizes safety, speed, and concurrency.
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
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Location: Remote within Europe (EU time zones preferred)
Department: Product Engineering
Our Identity Defender team builds privacy-first solutions that protect users from identity theft, credit monitoring, data exposure, and online threats. We’re looking for a Senior Flutter Engineer to help us design and deliver secure, reliable, and beautifully crafted mobile & desktop experiences at global scale.
As a Senior Flutter Engineer, you will design and build cross-platform applications that power Identity Defender across mobile (iOS, Android), and desktop (Windows, macOS, Linux). You can expect to:
We approach engineering through the following principles: Testing by default, always CI/CD, data and automation-centered, with security at the core. It’s paramount for us to empower our engineers to make their own calls about the tools and technologies that best address the problems they are trying to solve.
We believe in fostering an environment that empowers decision-making at all levels. Our culture is rooted in the inverted pyramid approach, where the engineers, who have a deep understanding of the product and the customers, are the ones who have the knowledge and the authority to make impactful decisions.
ExpressVPN, a Kape Technologies company, is an equal opportunity employer. We promote equal recruitment and employment opportunities, and do not discriminate based on gender identity and/or expression, age, race, color, disability, culture, religion or belief, family and/or marital status, sexual orientation, or other characteristics protected by applicable law. We celebrate a diverse and inclusive work environment in which applicants and employees are treated with respect and dignity, and excel based on personal merit, qualifications, experience, and performance.
#LI-PS1
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
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Are you a Senior/Lead Product Designer who thrives at the intersection of deep craft, strategic thinking, and cross-functional influence in a fast-evolving digital product environment?
Our team designs experiences that engage, convert, and delight users while advancing our mission to make the internet more private and secure. Guided by experimentation, data, and deep collaboration, we craft thoughtful, performance-focused user journeys across apps, web, and emerging AI-powered surfaces. We are never satisfied with the status quo.
We currently have an experienced design team working across our core mobile apps (Android and iOS), desktop apps (Windows, Mac, Qt, Linux), router app, browser extensions, and our main website. As the Lead Product Designer, you will be the senior IC voice—setting the craft standard, driving complex design problems end-to-end, working closely with the Product Design Manager, engineering, and product teams, and driving measurable design outcomes across platforms.
As a Lead Product Designer, you will:
Drive complex design end-to-end: Lead product design across 7+ platforms—iOS, Android, Windows, Mac, browser extensions, router, and web—defining user flows, wireframes, and high-fidelity interfaces that are both visually refined and strategically sound.
Set the craft standard: Act as the senior design voice on the team, upholding a high-quality bar, pushing thinking further, and modeling best-in-class design practices in close partnership with the Product Design Manager and Head of Design.
Ground design in user research: Facilitate user research to understand behaviors, needs, and security-related concerns, and translate findings into informed, well-reasoned design decisions aligned with user and business goals.
Prototype and validate solutions: Build interactive prototypes to explore and pressure-test design solutions, enabling fast validation with users and stakeholders before development.
Make security feel human: Apply UX best practices and product design thinking to simplify complex cybersecurity and privacy concepts—making technically dense experiences feel intuitive, approachable, and trustworthy.
Bridge product, engineering, and design: Translate technical requirements from engineers, product managers, and security experts into user-friendly design solutions, ensuring intent is preserved through handoff.
Influence product direction upward: Partner with product managers and senior stakeholders to shape product direction—bringing a design perspective into roadmap discussions, early-stage scoping, and prioritization.
Communicate upward with authority: Present design work to senior stakeholders and leadership with clarity and confidence—framing decisions in terms of user impact, business outcomes, and strategic fit.
Collaborate cross-functionally: Work closely with product, marketing, engineering, analytics, affiliate, and content teams to align design solutions with user needs and business objectives.
Test, learn, and iterate: Conduct usability testing, synthesize findings, and iterate rigorously—treating every release as a starting point, not an endpoint.
Design for accessibility and privacy: Ensure interfaces meet accessibility and privacy standards, treating inclusion and data protection as foundational requirements—not afterthoughts.
Maintain and evolve the design system: Own and evolve the design system, maintaining consistency across components, tokens, and documentation to support a scalable and coherent product experience.
Mentor and elevate the team: Mentor junior designers, contribute to a strong critique culture, and partner with the Product Design Manager to continuously raise the team’s quality bar.
Integrate AI into your workflow: Champion AI-powered design tools such as Figma AI, Claude, and Gemini to accelerate workflows, improve output quality, and help the team work smarter.
Participate in creative brainstorming: Actively contribute ideas, build on others’ thinking, and help teams move from problem to possibility.
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ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
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Location: [Remote / Europe / Israel/ Cyprus]
Technology: TypeScript, Node.js, Next.js, CMS (Open-Source), AI Localization.
Kape (LSE: KAPE, privatized 2023) is a global leader in the "Privacy-First" digital security era. We are the powerhouse behind the world’s most trusted consumer privacy brands.
With over 7 million paying subscribers and a global team of 1,000+ experts across 10 locations, our mission is to provide complete digital autonomy. We believe that a free and open internet starts with state-of-the-art technology. As we scale toward the next 10 million users, we are consolidating our web infrastructure into a unified, next-generation content platform that matches the world-class engineering of our core VPN products.
You will lead the engineering squad responsible for retiring our legacy WordPress instances across brands. You aren't just building a website; you are building a Content Operating System powered by an open-source headless CMS at its core. This platform must support high-velocity PPC landing pages, complex multi-language blogs, and technical support hubs—all while maintaining the extreme performance and security standards expected of global privacy leaders.
A key part of this role is evaluating and adopting an open-source CMS solution (such as Strapi, Payload CMS, Directus, or KeystoneJS) as the foundation of the new platform. You will assess these solutions against our requirements for extensibility, multi-tenancy, and API-first content delivery, and lead the customization and integration effort to make the chosen platform fit our multi-brand ecosystem.
This is a rare opportunity to own the web platform for one of the biggest names in cybersecurity. You will have the budget and the mandate to move away from legacy debt and build a "Golden Path" for web development using the best of the JavaScript and open-source ecosystem—starting with a best-in-class headless CMS as the foundation.
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
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About Kape Technologies
Kape is a cybersecurity company focused on helping everyone have a better digital experience with greater privacy and protection. With over 1000 experienced individuals across ten global locations, including the UK, Israel, Germany, Romania, France, the Philippines, USA, Singapore, Hong Kong, and Cyprus, the Kape team is guided by a single mission: to create a more secure and safe world.
Job Summary
We are seeking a highly skilled and hands-on Senior Data Engineer to architect and maintain modern data infrastructure and pipelines.
This is a technical role focused on building a scalable data platform that powers analytics, insights, and agentic workflows to enable data-driven decision making across the company. You will work closely with analysts, product, and engineering teams to design end-to-end data solutions using tools like AWS Redshift, Athena, Snowflake, and other leading cloud platforms.
Core Responsibilities
Tech Stack
Core Requirements
Nice to Have
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
Apply to ExpressVPNShare this job
Kape (LSE: KAPE, privatized 2023) is a global leader in the "Privacy-First" digital security era. We are the powerhouse behind the world’s most trusted consumer privacy brands. With over 7 million paying subscribers and a global team of 1,000+ experts across 10 locations, our mission is to provide complete digital autonomy. We believe that a free and open internet starts with state-of-the-art technology. As we scale toward the next 10 million users, we are consolidating our web infrastructure into a unified, next-generation content platform that matches the world-class engineering of our core VPN products.
Location: Bucharest, Romania
Technology: PHP/Laravel, React, NextJS, TypeScript
You will lead an operational engineering squad responsible for both frontend and backend systems across three distinct brands, ensuring reliability, scalability, and continuous delivery of customer-facing experiences. You will drive the evolution of our platforms by building new product elements and executing high-impact design and revenue experiments to optimize user engagement and conversion.
A core part of your mission will be consolidating and modernizing our overall technology stack. You will oversee the migration of legacy tools and blog platforms into a unified internal CMS built on Laravel and React, shaping it into a flexible, extensible system that supports multiple brands and use cases. This includes defining content structures, streamlining editorial workflows, and enabling rapid iteration across marketing and product teams.
In parallel, you will lead the development of new features within our customer-facing dashboards, including CLP areas, performance, SEO, and personalization. You will also take ownership of integrating and customizing multiple payment providers, ensuring seamless, secure, and regionally optimized transaction flows. Throughout, you are expected to balance experimentation with operational excellence, maintaining system stability while enabling fast-paced product innovation.
This is a rare opportunity to own the web platform for one of the biggest names in cybersecurity. You will have the budget and the mandate to move away from legacy debt and build a "Golden Path" for web development using the best of the JavaScript and open-source ecosystem—starting with a best-in-class headless CMS as the foundation.
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
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Senior/Staff Mobile SDK Engineer (iOS + Android) - WhiteLabel
Team: B2B White-Label VPN Platform
Location: Übach-Palenberg / Onsite
We’re building a next-generation white-label VPN platform that allows enterprises to seamlessly embed secure connectivity into their own apps. As a Senior/Staff Mobile SDK Engineer, you will own the development of platform-specific SDK layers that power these integrations across iOS and Android.
This role is deeply focused on SDK and systems-level mobile engineering. You’ll work on networking, performance, and platform abstractions that enable reliable, secure VPN experiences at scale.
We approach engineering through the following principles: Testing by default, always CI/CD, data and automation-centered, with security at the core. We empower our engineers to make their own decisions about the tools and technologies that best address the problems they are trying to solve.
We believe in fostering an environment that empowers decision-making at all levels. Our culture is rooted in the inverted pyramid approach, where the engineers, who have a deep understanding of the product and the customers, are the ones who have the knowledge and the authority to make impactful decisions.
ExpressVPN, a Kape Technologies company, is an equal opportunity employer. We promote equal recruitment and employment opportunities, and do not discriminate based on gender identity and/or expression, age, race, color, disability, culture, religion or belief, family and/or marital status, sexual orientation, or other characteristics protected by applicable law. We celebrate a diverse and inclusive work environment in which applicants and employees are treated with respect and dignity, and excel based on personal merit, qualifications, experience, and performance.
#LI-PS1
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
Apply to ExpressVPNShare this job
Location: Remote within Europe (EU time zones preferred)
Department: Product Engineering
Reporting to: Software Engineering Manager
At ExpressVPN, we are building privacy-first products used by millions of people worldwide. Our Password Manager helps users securely store, manage, and autofill credentials across their devices while maintaining the highest standards of security and usability.
As a Senior/Staff Flutter Engineer to help design and build secure, high-performance mobile/desktop experiences for our Password Manager applications. You can expect to:
We approach engineering through the following principles: Testing by default, always CI/CD, data and automation-centered, with security at the core. It’s paramount for us to empower our engineers to make their own calls about the tools and technologies that best address the problems they are trying to solve.
We believe in fostering an environment that empowers decision-making at all levels. Our culture is rooted in the inverted pyramid approach, where the engineers, who have a deep understanding of the product and the customers, are the ones who have the knowledge and the authority to make impactful decisions.
ExpressVPN, a Kape Technologies company, is an equal opportunity employer. We promote equal recruitment and employment opportunities, and do not discriminate based on gender identity and/or expression, age, race, color, disability, culture, religion or belief, family and/or marital status, sexual orientation, or other characteristics protected by applicable law. We celebrate a diverse and inclusive work environment in which applicants and employees are treated with respect and dignity, and excel based on personal merit, qualifications, experience, and performance.
#LI-PS1
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
Apply to ExpressVPNShare this job
ExpressVPN operates one of the world’s most trusted digital privacy platforms, serving millions of users globally. Our infrastructure powers secure, high-availability services at massive scale — and we’re looking for a hands-on Head of DevOps to lead our multi-cloud strategy and operate mission-critical systems with enterprise-grade reliability.
This is a strategic leadership role for someone who thrives at scale, thinks long-term, and isn’t afraid to dive deep into architecture and automation.
#LI-NL1
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
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Apply to ExpressVPNShare this job
Location: Aachen / Übach-Palenberg, North Rhine-Westphalia (Onsite)
We are looking for a Senior Quality Assurance Engineer (Automation) to own and evolve our automation strategy across web and mobile products. This role is both hands-on and strategic, ensuring that quality scales with product complexity and delivery speed.
You will lead automation design, improve CI quality gates, and mentor other QA engineers while remaining deeply involved in implementation.
We’re committed to creating an environment where you can do your best work — and feel good doing it:
#LI-PS1
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
Apply to ExpressVPNCookies & analytics
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