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Role Overview
You will own growth for ExpressVPN’s mobile app across the full user lifecycle — from onboarding to renewal. This role combines strategy and execution: you will define what to test, and also drive those experiments end-to-end.
This is a hands-on individual contributor role with high ownership. You’re expected to think like a growth lead, but operate like a builder.
Key Responsibilities
Growth Strategy & Opportunity Sizing
Experimentation & Execution
Lifecycle & Monetization Optimization
Analytics & Insights
Cross-Functional Collaboration
Requirements
Experience
Skills
What This Role Is (and Isn’t)
#LI-NL1
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
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CRM Operations is the engine room of modern lifecycle marketing. This role sits at the intersection of marketing strategy, engineering, and data. The person who fills this role will define how efficiently we build, scale, and future-proof our CRM capability across all brands.
We are looking for someone who goes beyond campaign execution. You will own our engagement platform end-to-end, be the primary bridge between CRM, tech, and data, and raise the ceiling on what our CRM programmes can deliver — technically and commercially.
This is not a pure ops support role. We want someone who brings conviction, craft, and a genuine passion for martech — someone who sees the platform as a product, documentation as a competitive asset, and automation as a lever for lasting impact.
#LI-NL1
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
Apply to ExpressVPNShare this job
CRM Marketing — if you know, you know. It is the part of marketing that combines data, creativity, and commercial instinct to move customers at exactly the right moment. And nowhere is that more true than in upsell.
Our Upsell & Revenue Expansion programme is one of the best-performing workstreams in the business. It is led by an experienced CRM manager who owns its strategy and commercial outcomes. We are looking for someone to join that team — taking on meaningful execution from day one and growing into a genuine contributor to how the programme evolves across all brands.
The strategic direction is set, but there is real room to bring your thinking. The best experiment ideas often come from the person closest to the data. We want someone who is commercially curious, notices patterns others miss, and is not shy about raising a hypothesis or challenging an assumption — as long as they can back it up.
If you want focused ownership of a real revenue workstream, a front-row seat to how high-performing CRM operates, and the space to grow into broader ownership over time, this is the role.
#LI-NL1
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
Apply to ExpressVPNShare this job
CRM Marketing — if you know, you know. It sits at the intersection of data, creativity, and commercial instinct, and the work you do here touches customers at the moments that matter most.
Our Winback & Re-engagement programme is a proven, revenue-generating workstream with an experienced lead already driving its strategy and direction. We are looking for someone to grow alongside that lead — taking on real execution responsibilities from day one while progressively contributing your own ideas and analysis to improve the programme across all brands.
You will not be a silent executor. We want someone who is curious about why campaigns are built the way they are, who notices things in the data that others might miss, and who is not afraid to bring a point of view to the table. The best teams are built on people who challenge thinking and raise the bar — and this role has real room for that.
It is a great launchpad: focused scope, a live revenue programme, an experienced lead to learn from, and a clear path to growing into broader ownership as you build your track record.
#LI-NL1
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
Apply to ExpressVPNCookies & analytics
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