Available Locations: Singapore

About the Department

Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences.

The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.

About the Role

As a Cloudflare Sales Manager, you will focus on leading a team of Account Executives. You and your team will grow our market share amongst iGaming and Web3. The most qualified candidates will understand how to attract, hire, and manage high performing account executives to hit sales targets and drive company goals.

This role needs to communicate effectively across multiple departments, have the ability to shift gears at a moment's notice, and provide air cover for their team while advocating internally for their interests/needs. All of this with the main purpose of maintaining strong sales performance, meeting budget expectations and targets. The Sales Manager role will report to the Head of Sales, iGaming & Web3.

Responsibilities

• Meet or exceed quarterly team revenue targets
• Understand iGaming and Web3 market
• Partner with Recruiting to attract and hire top sales talent
• Manage contract negotiations and salesforce reporting
• Manage, coach, and develop a team of Account Executives.
• Provide strategic direction to the sales organization and support to sales representatives as they manage deals from first contact to close
• Work on the continuous improvement of sales processes and procedures

Requirements

• A proven track record of sales achievement as a sales representative
• Experience managing a team of quota carrying sales talent
• Experience directly managing a pipeline of complex, large deals
• Exemplary communication skills, both written and verbal, with confidence to develop and present ideas to varying levels of audiences
• Deep understanding of the sales process as it relates to Large Enterprise and Mid market companies
• Hands-on leader that strikes a balance between strategic vision and tactical execution

Available location: Singapore, Bengaluru 

Public Policy at Cloudflare
Because of the scope, complexity, and diversity of Cloudflare’s work, our Public Policy team must be flexible, proactive, and collaborative. We work across multi-functional teams to present policy solutions, carry the Cloudflare narrative, and promote our brand externally.

The APJC (Asia-Pacific, Japan & China) team helps the company anticipate regulatory challenges, advocates for Cloudflare on priority issues, and builds relationships with external partners. In a region with fragmented regulatory regimes, we address fast-moving issues across cybersecurity, AI governance, data privacy, and connectivity.

About the Role

Based in Singapore or Bengaluru, you will support the APJC Public Policy team across three core pillars:

1. Policy Analysis & Research

• Regulatory Tracking: Monitor and evaluate legislative developments across APJC
• Intelligence Mapping: Maintain internal knowledge databases and draft stakeholder maps covering government ministries, regional regulators, and industry bodies.
• Content Development: Assist in drafting talking points, policy narratives, position papers, and consultation responses for regional government stakeholders.

2. Policy Campaigns & Programmatic Work

• AI Advocacy: Support the execution of AI-focused policy programs and campaigns, identifying partnership opportunities with governments and civil society.
• Regional Engagement: Help coordinate Cloudflare’s participation in regional forums and multi-stakeholder organizations.
• External Representation: Help prepare materials for external events, meetings, and thought leadership pieces (e.g., company blog posts) to amplify Cloudflare’s regional voice.

3. Internal Operations & AI Innovation

• AI Tooling & Automation: Actively build and deploy AI-driven tools to streamline policy tracking, research, and internal reporting workflows. Leveraging internal AI tools to synthesize vast amounts of public policy data into actionable insights, ensuring the team can respond to legislative shifts with higher speed and accuracy.
• Cross-Functional Support: Provide real-time updates to Legal, Trust & Safety, and Sales teams, ensuring policy insights are translated into actionable business intelligence.
• Commercial Enablement: Compile localized materials to help sales and marketing teams respond to policy-related inquiries from regional customers.

What We Are Looking For

We are seeking an active, self-starting individual with a strong academic background and a deep curiosity for the intersection of technology and society.

Minimum Qualifications:

• Current Student: Enrolled in a degree program in Law, Economics, Political Science, Public Policy, or a related social science field.
• AI Proficiency: Must be highly comfortable with AI tools and demonstrate the ability to actively build with AI (e.g., using LLMs for automation, data analysis, or workflow optimization).
• Available for a full-time 20-week (minimum 12 week) internship, working from our Singapore or Bengaluru office 3-5 days a week from July - December.

Preferred Qualifications:

• Prior internship experience within a technology company, trade association, or government agency working on digital policy.
• Familiarity with the specific regulatory landscapes of key APJC markets (e.g., India, Japan, Australia, or SE Asia).
• Proficiency in a second regional language (e.g., Japanese, Korean or Bahasa) is a significant plus to understand and deal with policy in ASEAN countries

You can check out our internship blogs to learn more about our program and hear directly from our past interns.

Available location(s): Singapore

About the Role and People Team

At Cloudflare, we are helping build a better Internet, and our People Team is at the heart of that mission. We are looking for a highly organized, tech-savvy People Team Intern who is passionate about the intersection of Human Resources and Artificial Intelligence.

You will be embedded in this global HR functions to drive project efficiency and help us pioneer the use of AI in the workplace:

• People Operations: Manages the administrative and operational aspects of the employee lifecycle, ensuring smooth HR processes and employee support.

What You’ll Do

• Project Management & Execution: Support end-to-end project lifecycles for People Team initiatives. You will keep timelines on track, manage stakeholders, and ensure no detail is overlooked.
• Process Optimization: Identify manual HR workflows and leverage AI solutions to automate and improve them. You will explore ways to use generative and agentic AI to streamline employee communications and internal documentation. You will also work on system automation projects and help with system testing.
• Data-Driven Insights: Analyze people data to identify trends in hiring, retention, and employee engagement. You’ll use these insights to make recommendations to leadership.
• Knowledge Management: Maintain and audit our internal documentation and knowledge base, ensuring that employees have access to the most accurate, up-to-date information.
• Internal AI Advocacy: Become a power user and internal champion for our proprietary tools helping the team leverage these platforms for smarter decision-making.

Desirable Skills, Knowledge, and Experience

• Currently pursuing a Bachelors degree (open to all majors) or relevant HR program.
• Exceptional Organization: You are the person who has a spreadsheet for everything. You can juggle multiple projects without dropping the ball.
• Detailed-Oriented Mindset: You catch the data integrity issues others miss and care deeply about the "small things" that impact employee experience.
• AI Fluency: You are familiar with AI tools and how they can be applied to improve business processes and improve team efficiencies. Experience with LLMs or automation tools is a major plus.
• Data Literacy: You are comfortable analyzing data and understand how to use it to tell a story or solve a problem.You are a master of spreadsheets and data visualization.
• Adaptability: You thrive in a fast-paced environment and are comfortable pivoting between different teams and priorities.
• Communication: Strong written and verbal skills, with the ability to explain complex processes simply.
• Ability to commit to a minimum 12 week Fall internship between July to December 2026.
• In office 3 days a week in the Singapore office.

Bonus Points

• Experience managing internal Wikis (e.g., Confluence, Notion).
• Familiarity with HR compliance, processes, program administration, and tools.
• A background in Project Management (PMO) or Business Operations.

Available location(s): Singapore

About the Role and People Team

At Cloudflare, we are helping build a better Internet, and our People Team is at the heart of that mission. We are looking for a highly organized, tech-savvy People Team Intern who is passionate about the intersection of Human Resources and Artificial Intelligence.

You will be embedded in one of these global HR functions to drive project efficiency and help us pioneer the use of AI in the workplace:

• HR Business Partners: Serve as trusted advisors, who leverage deep business acumen to understand, influence, and operationalize business strategy to drive results and execute on key initiatives.
• Talent Growth & Enablement: Designs and delivers programs and resources to develop and retain critical talent, foster professional growth, and amplify career advancement.

What You’ll Do

• Project Management & Execution: Support end-to-end project lifecycles for People Team initiatives. You will keep timelines on track, manage stakeholders, and ensure no detail is overlooked.
• Process Optimization: Identify manual HR workflows and leverage AI solutions to automate and improve them. You will explore ways to use generative and agentic AI to streamline employee communications and internal documentation. You will also work on system automation projects and help with system testing.
• Data-Driven Insights: Analyze people data to identify trends in hiring, retention, and employee engagement. You’ll use these insights to make recommendations to leadership.
• Knowledge Management: Maintain and audit our internal documentation and knowledge base, ensuring that employees have access to the most accurate, up-to-date information.
• Internal AI Advocacy: Become a power user and internal champion for our proprietary tools helping the team leverage these platforms for smarter decision-making.

Desirable Skills, Knowledge, and Experience

• Currently pursuing a Bachelors degree (open to all majors) or relevant HR program.
• Exceptional Organization: You are the person who has a spreadsheet for everything. You can juggle multiple projects without dropping the ball.
• Detailed-Oriented Mindset: You catch the data integrity issues others miss and care deeply about the "small things" that impact employee experience.
• AI Fluency: You are familiar with AI tools and how they can be applied to improve business processes and improve team efficiencies. Experience with LLMs or automation tools is a major plus.
• Data Literacy: You are comfortable analyzing data and understand how to use it to tell a story or solve a problem.You are a master of spreadsheets and data visualization.
• Adaptability: You thrive in a fast-paced environment and are comfortable pivoting between different teams and priorities.
• Communication: Strong written and verbal skills, with the ability to explain complex processes simply.
• Ability to commit to a minimum 12 week Fall internship between July to December 2026.
• In office 3 days a week in the Singapore office.

Bonus Points

• Experience managing internal Wikis (e.g., Confluence, Notion).
• Familiarity with HR compliance, processes, program administration, and tools.
• A background in Project Management (PMO) or Business Operations.

Available Locations: Singapore

About the Department

Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.

Based in Singapore, you will drive sales into commercial accounts across Vietnam for Cloudflare’s solutions. Your strategic selling activities will include "hunter" type activities to proactively penetrate target named accounts, detailed account planning, focused relationship building and leading effective sales campaigns to successful closure.

The ideal candidate will possess both a major account sales background in technology solutions, primarily software based, that enables them to drive engagement with senior level decision makers within Cloudflare’s target customers.  Industry experience selling into Finance, Retail, Manufacturing and other verticals along with Service Provider is desired in this role.

As a Territory Account Executive, you'll be responsible for developing and executing against a Sales strategy/plan for assigned vertical or accounts, as well as driving large account sales into the Vietnam market to achieve revenue targets. Therefore, you must have a strong network of contacts with decision makers in commercial accounts across the region, and have experience selling complex solutions to these accounts. You will have an intuitive understanding and experience with the key business and technical needs of these and large accounts and will create and deliver compelling value propositions to them for Cloudflare solutions.

Additional responsibilities will include

• Manage contract negotiations
• Maintain a robust sales pipeline
• Develop long-term strategic relationships with key accounts
• < 50% travel

Examples of desirable skills, knowledge and experience

• Bachelor's degree required
• Fluent in English and Vietnamese to build relationship with local customers
• Relevant direct experience, track record, and relationships within largest corporate accounts in the Vietnam market 
• Minimum 5 years of direct B2B selling experience, preferably managing internet accounts 
• Direct experience selling network security and/or CDN solutions and services preferred
• Prior experience being part of an early sales team helping drive traction in the Vietnam market for a US-based SaaS company highly preferred
• Experience managing longer, complex sales cycles
• Basic understanding of computer networking and “how the internet works”
• Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus)
• Strong interpersonal communication (verbal and written) and organizational skills
• Self-motivated; entrepreneurial spirit
• Comfortable working in a fast paced dynamic environment

Available Locations: Singapore

About the Department

Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.

About this Role

This role within the mid-market segment focuses on both the acquisition of prospective customers, in addition to the expansion of existing customer accounts.   Within this mid-market segment, you will work a set of target accounts in the Digital Native and or the Commercial sub-segments. This position targets companies with up to 2,500 employees or $1 billion in revenue. The ideal candidate will possess both a sales and technical background that enables them to drive engagement from administrative through executive levels within network operations, development and technical infrastructure teams.   

Key Responsibilities:

• Develop and execute a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets in a defined territory and/or account list.
• Drive new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory.
• Build a robust sales pipeline through continual engagement and nurturing of key prospect accounts.
• Understand customer use-cases and how they pair with Cloudflare’s portfolio solutions in order to identify new sales opportunities.
• Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates.
• Effectively scale the territory with partners 
• Accurately forecast commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations.
• As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews. 
• Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers.
• Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer.
• Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare.

 Requirements:

• Direct B2B sales experience, adept at new business acquisition and account management.
• Experience selling a technical, cloud-based product or service
• Working knowledge of the cloud infrastructure and security space
• Solid understanding of computer networking and Internet functioning.
• Keenness for learning technical concepts/terms. Technical background in engineering, computer science, or MIS is advantageous.
• Strong interpersonal communication skills (both verbal and written) and organizational skills
• Self-motivated with an entrepreneurial spirit.
• Comfortable working in a fast-paced dynamic environment.
• Willingness to travel frequently to visit customers and prospects
• Bachelor's degree or equivalent professional experience.
• This role to be based in Singapore.
• Proficiency in Mandarin and Cantonese is preferred to effectively engage with Greater China Region customers, alongside strong English communication skills for internal collaboration.

Available Location: Singapore

About the Department

Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.

About the Role

This role within the mid-market segment focuses on both the acquisition of prospective customers, in addition to the expansion of existing customer accounts within the iGaming & Entertainment industry. Within this mid-market segment, you will work a set of target accounts in the Digital Natives and or the Commercial sub-segments. This position targets companies with up to 2,500 employees or $1 billion in revenue. The ideal candidate will possess both a sales and technical background that enables them to drive engagement from administrative through executive levels within network operations, development and technical infrastructure teams.

Key Responsibilities:

• Develop and execute a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets for the iGaming & Entertainment Territory in Taiwan or any other ASEAN countries.
• Drive new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory.
• Build a robust sales pipeline through continual engagement and nurturing of key prospect accounts.
• Understand iGaming & Entertainment customer use-cases and how they pair with Cloudflare’s portfolio solutions in order to identify new sales opportunities.
• Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates.
• Effectively scale the territory with partners
• Accurately forecast commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations.
• As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews.
• Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers.Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer.
• Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudfla

Requirements:

• Experience handling Digital Natives and Commercial accounts in the iGaming & Entertainment sector in Taiwan or any other ASEAN countries assigned.
• Ability to speak Mandarin as you will be working with Taiwan customers.
• Direct B2B sales experience, adept at new business acquisition and account management.
• Possess experience selling technical, cloud-based products or services to iGaming & Entertainment clients.
• Working knowledge of the cloud infrastructure and security space.
• Solid understanding of computer networking and Internet functioning.
• Strong interpersonal communication skills (both verbal and written) and organizational skills.
• Self-motivated with an entrepreneurial spirit.
• Comfortable working in a fast-paced dynamic environment.
• Willingness to travel frequently to visit customers and prospects.
• Bachelor's degree or equivalent professional experience. Technical background in engineering, computer science, or MIS is advantageous.
• Singaporean and Singapore PR is highly preferred.

Available location: Singapore

About the Role

As a Business Analyst Intern on our Marketing team, you will play a crucial role in transforming data into actionable insights that drive strategic decision-making. You will dive into our Go-to-Market (GTM) data, identifying key trends, opportunities for improvement, and potential challenges. Your work will involve building compelling data visualizations and dashboards (using tools like Tableau or PowerBI) to help leadership understand performance across various regions and initiatives. This internship offers a unique opportunity to apply analytical skills in a fast-paced, high-impact environment, directly contributing to Cloudflare's mission and growth.

Responsibilities

• Analyze Cloudflare's Go-to-Market (GTM) data to identify performance trends, such as regional variations or campaign effectiveness.
• Develop and maintain interactive data visualizations and dashboards using tools like Tableau or PowerBI to present findings clearly and concisely to leadership.
• AI Workflow Innovation: Partner with the team to develop and refine custom Gemini "Gems" (specialized AI agents) designed to automate data cleaning, routine reporting, and regional content analysis
• Collaborate with team members to understand business questions and translate them into analytical problems.
• Support data-driven decision-making by providing timely and accurate insights into marketing performance and business operations.
• Contribute to the continuous improvement of data collection, analysis, and reporting processes.

Skills & Qualifications

• Currently pursuing a Bachelor's or Master's degree in Economics, Finance, Data Analytics, Business Administration, or a related quantitative field.
• Demonstrated proficiency in Microsoft Excel, including advanced functions such as Pivot Tables and VLOOKUPs.
• Prompt Engineering & AI Orchestration: Familiarity with LLMs - specifically Gemini - with a demonstrated ability to build custom "Gems" or structured prompts that automate data synthesis and content generation
• Strong analytical and problem-solving skills with an ability to interpret complex datasets.
• Excellent communication skills, both written and verbal, with the ability to articulate findings to both technical and non-technical audiences.
• Curiosity and a proactive approach to learning new tools and methodologies.
• Available for a full-time 20-week internship, working from our Singapore office 3-5 days a week from July - December.

Bonus Points

• Familiarity with SQL or Python for data extraction and manipulation.
• Experience with data visualization tools such as Tableau or PowerBI.
• Prior internship experience in a data analysis or business intelligence role.

You can check out our internship blogs to learn more about our program and hear directly from our past interns.

Available location: Singapore

About the Department

The Marketing team at Cloudflare is dedicated to amplifying our mission to help build a better Internet. We craft compelling narratives, engage with our global audience, and drive awareness and adoption of our innovative products and services. Through strategic campaigns, content creation, and community engagement, we play a crucial role in connecting with our customers and the broader internet community. As an intern, you'll join a dynamic and supportive environment, learning from experienced professionals and contributing to impactful projects.

About the Role

As a Content Marketing Intern at Cloudflare, you will play a vital role in shaping the voice of our brand and engaging our audience across various digital platforms. You will contribute to creating compelling content that attracts potential customers and keeps our current community informed and engaged throughout their journey with Cloudflare. This role offers an exciting opportunity to develop your writing skills, understand digital content strategy, and learn about the intersection of technology, marketing, and global reach. You will be a key contributor to our team, bringing fresh perspectives and a passion for storytelling to our content initiatives.

Responsibilities

• Collaborate with the marketing team to develop and execute content strategies that align with business goals.
• Research, write, and edit engaging blog posts, newsletters, case studies, and other marketing collateral.
• Ensure all content reflects Cloudflare's brand voice and maintains a high standard of quality and accuracy.
• Learn and apply best practices in SEO (Search Engine Optimization) and AEO (AI Engine Optimization) to optimize content for discoverability.
• Adapt writing style and tone for various digital platforms and target audiences, understanding the nuances of each channel.
• Contribute to content planning and brainstorming sessions, bringing creative ideas to the table.
• Support the team in analyzing content performance and identifying opportunities for improvement.

Skills & Qualifications

• Currently pursuing a degree in Journalism, English, Marketing, Communications, or a related field.
• A strong portfolio showcasing your writing samples across different formats (e.g., blog posts, articles, essays).
• Demonstrable understanding of SEO (Search Engine Optimization) and AEO (AI Engine Optimization) principles.
• Ability to write clearly, concisely, and adaptably for various digital platforms and audiences.
• Strong research skills and a keen eye for detail.
• Excellent communication and collaboration skills.
• Curiosity and a proactive approach to learning and problem-solving.
• A passion for technology and its impact on the internet is desirable.
• Available for a full-time 20-week internship (minimum 12 weeks), working from our Singapore office 3-5 days a week from July - December.

You can check out our internship blogs to learn more about our program and hear directly from our past interns.

Available Locations: Singapore

About the Department

Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.

Based in Singapore, you will drive sales into commercial accounts across Indonesia for Cloudflare’s solutions. Your strategic selling activities will include "hunter" type activities to proactively penetrate target named accounts, detailed account planning, focused relationship building and leading effective sales campaigns to successful closure.

The ideal candidate will possess both a major account sales background in technology solutions, primarily software based, that enables them to drive engagement with senior level decision makers within Cloudflare’s target customers.  Industry experience selling into Finance, Retail, Manufacturing and other verticals along with Service Provider is desired in this role.

As a Territory Account Executive, you'll be responsible for developing and executing against a Sales strategy/plan for assigned vertical or accounts, as well as driving large account sales into the Indonesia market to achieve revenue targets. Therefore, you must have a strong network of contacts with decision makers in commercial accounts across the region, and have experience selling complex solutions to these accounts. You will have an intuitive understanding and experience with the key business and technical needs of these and large accounts and will create and deliver compelling value propositions to them for Cloudflare solutions.

Additional responsibilities will include

• Manage contract negotiations
• Maintain a robust sales pipeline
• Develop long-term strategic relationships with key accounts
• < 50% travel

Examples of desirable skills, knowledge and experience

• Bachelor's degree required
• Fluent in English and Bahasa Indonesia to engage with customers in Indonesia 
• Relevant direct experience, track record, and relationships within largest corporate accounts in the Indonesia market 
• Minimum 5 years of direct B2B selling experience, preferably managing internet accounts 
• Direct experience selling network security and/or CDN solutions and services preferred
• Prior experience being part of an early sales team helping drive traction in the ASEAN market for a US-based SaaS company highly preferred
• Experience managing longer, complex sales cycles
• Basic understanding of computer networking and “how the internet works”
• Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus)
• Strong interpersonal communication (verbal and written) and organizational skills
• Self-motivated; entrepreneurial spirit
• Comfortable working in a fast paced dynamic environment

Available locations: Singapore

What you’ll do as a Manager, Solution Engineering

You are the team enabler, point of reference and coach. You will work closely with our prospects and customers by shadowing and improving your team’s technical expertise. You will take care of new team members and you will ensure work loads are equally distributed within the team. You are personable and can provide constructive feedback when necessary. You will help escalate and identify issues quickly and efficiently and you will work with the other team leads and the regional lead to ensure proper regional coordination. The Solution Engineering Manager has a player/coach mindset and the ability/willingness to step into the field when needed, and lead by example. In addition, you will be expected to partner closely with peer sales leaders and drive to revenue targets.

To aid your team, you will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and advise your team on how to create scalable solutions for your customer’s needs.

Examples of desirable skills, knowledge, experience and goals

Our Solutions Engineers come from a wide range of backgrounds: solutions consulting, engineering, software development, product management, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology, have the ability to explain complex technical concepts in easy-to-understand terms, and you like coaching and teaching. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other and you will be an integral part of driving that culture.

Requirements

The Manager, Solution Engineering role requires you to have the ability to effectively manage and grow your team, as well as possess the technical prowess expected of a Solutions Engineer. Your capabilities may include a mix of the following:

• Demonstrable experience in leading the team with technical expertise and drive the team to adapt and to evolve with new technologies
• Demonstrable experience in coaching, leadership skills and team management
• Demonstrable experience in understanding and solving escalations, team issues or other management related scenarios
• Demonstrable experience in leading the team to achieve and deliver results such as PoC close win rate target and sales quota achievement target
• Minimum 5 years experience, as a Manager, in a pre-sales team and a good appreciation of the iGaming & Web3 market

Inter-Team Goals

• Cultivate cross SE team/office coordination, keep us all connected as one team
• Facilitate knowledge transfer between SE teams:
• Ensure the team learns from the great ideas of single team members
• Ensure mistakes are not repeated within the team
• Develop strong relationships outside of SE organization to aid in escalation of issues (product/support/engineering/special projects/marketing/legal/etc)
• Maintain strong communications with Account Executives and Customer Success leads

Intra-Team Goals

• Keep the pulse of the team: who is happy, productive, performing. Know each member’s strengths and how they would each like to develop
• Exemplify and cultivate positive culture traits
• Provide support and confidence to team members
• Cultivate a very open communication environment. Criticism is welcome and appreciated
• Maintain culture of independence amongst team members while offering advice to team members on how to improve

Responsibilities

• Workload Management
• Conduct 1:1’s with team members
• Act as point of escalation for team issues, escalate issues that can’t be solved in the team
• Recruit, interview, and onboarding new team members
• Report on individual SE strengths and weaknesses
• Maintaining and managing relationships with key customers in the territory