Western Door Federal is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is the federal government contracting business wholly owned by the Seneca Nation. SNG meets mission-critical needs of federal civilian, defense, and intelligence community customers across a variety of domains. The SNG portfolio receives shared services support from its parent company Seneca Holdings and is comprised of multiple companies that participate in the Small Business Administration 8(a) program. To learn more visit www.senecanationgroup.com and follow us on LinkedIn.

The Seneca Nation Group companies offer competitive compensation and a strong benefits package including comprehensive medical and dental care, matching 401K, paid time off, flexible spending accounts, disability coverage, and other benefits that help provide financial protection for you and your family. We pride ourselves on our collaborative work environment and culture which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

Western Door Federal is seeking a Systems Administrator - Azure Cloud in support of our State Department customer, located in Saudi Arabia. In this role, you would be part of a 9-person team that provides onsite support to users and customers. The objective of this position is to provide system admin support services and functions, particularly in a Microsoft Azure cloud environment and you will serve as a Microsoft SME.

Responsibilities include, but are not limited to:

• Co-Author and execute an overall Microsoft Office 365 and Azure cloud strategy
• Configure, manage, troubleshoot, and optimize device management tools, establishing policies and procedures for device management, including provisioning, de-provisioning, remote support, diagnosis, and troubleshooting.
• Ensures that system hardware, operating systems, software systems are monitored to optimize reliability and uptime and updated accordingly.
• Develop and review IT processes and procedures, maintenance guidelines and documentation
• Work with Engineering team to define and execute mission technical strategy, and technical analysis and design; support of operations staff in executing, testing and rolling-out solutions.
• Proficiency with Windows 10/11 and Windows Server
• Tier 2 for helpdesk support related to computer provisioning, installation and maintenance of hardware and software.

Basic Qualifications:

• 4+ years of related experience in working with Microsoft based solutions.
• Experience in working with Endpoint Management related services such as Azure AD, Endpoint Manager, Active Directory, Office365, GPO Management, Windows Desktop/Server Operating Systems, and PowerShell
• Proven analytical and problem-solving skills are a plus
• Must have experience in taking leadership on major changes
• Certifications relevant within the area of responsibility for the position are a plus.
• Excellent communications skills
• Active Secret Clearance
• Must be a US Citizen
• Must have a valid US Passport
• Must obtain medical clearances from the Department of State's Medical Bureau 

• Set MARCOM strategy and priorities aligned with business and marketing goals.
• Own brand narrative and messaging, ensuring consistency across audiences, channels, and markets.
• Provide brand leadership and governance to protect and evolve brand identity and standards.
• Lead integrated communications for key initiatives, including major campaigns, launches, partnerships, and events.
• Oversee content and communications planning (editorial direction and key assets) to support awareness and demand.
• Direct event communications and experiences, from positioning and promotion to on-site messaging and post-event follow-up.
• Supporting corporate communications, including announcements and issues readiness.
• Manage cross-functional alignment and stakeholder communications for go-to-market efforts.
• Use performance insights to refine messaging, improve effectiveness, and inform future plans.
• Manage external agencies/vendors and budgets; ensure quality, consistency, and timely delivery.

• 7+ years of experience in marketing communications, brand communications, integrated marketing.
• Proven ability to lead high-impact, cross-channel communications (including campaigns and events).
• Strong strategic storytelling and messaging skills with excellent writing/editing judgment.
• Experience partnering with senior leaders and influencing across functions.
• Strong planning and execution discipline; comfortable managing agencies/vendors and budgets.

About us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.

Tamara is Saudi’s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices.

About the role

This is a startup-within-a-startup role. You will be responsible for building a net new banking product from scratch for the Saudi Arabia market — from ideation through design and launch.

This role is high ambiguity, high complexity, and requires someone who thrives in uncharted territory. There is no playbook — you will write it. You must be comfortable navigating ambiguity, making tactical trade-offs, and moving with execution velocity.

As Product Manager, you will own the end-to-end product lifecycle of a new fintech product that will advance how merchants at Tamara manage their money. You will work daily with a full-stack team — engineers, product designers, researchers, data analysts, operations, and business stakeholders — to ship an innovative and incredible experience.

Key Responsibilities:

• Own the execution, vision & strategy for a net new fintech vertical.
• Work with engineers, designers, data scientists, and commercial teams to drive the roadmap for a net-new product.
• Be technically competent enough to be able to decide on the execution plan while managing several internal technical dependencies.
• Deeply understand the KSA Fintech ecosystem, compliance rules & regulations — and understand how it may impact your roadmap.
• Deeply understand the operational impacts of the products we are releasing & work with risk, compliance, treasury, customer support and others to ensure product success.
• Prototype rapidly using tools like Cursor, Claude & Codex to accelerate product development work.
• Contribute to commercial planning & GTM of the product and own the outcomes.
• Lead a core team of engineers & designers and drive the end to end execution forward.
• Contribute to the evolution of Tamara’s Product Management practices as AI scales our work.

Qualifications:

• You have 4+ years of Product Management experience, with proven experience building 0—>1 products that have shipped and scaled.
• You have worked with early stage product teams or startups and have successfully taken a product from concept to launch.
• You have strong UX taste — you care deeply about the end-to-end customer experience and can hold a high bar for product quality.
• You have experience working on complex, multi-surface products with a large blast radius of impact.
• You are a strong collaborator who works effectively with engineering, design, data, and operations teams on a daily basis.
• You are data-driven — you have strong analytical skills, are comfortable with experimentation, and can use data to inform decisions and measure outcomes.
• You are able to think from first principles, break down complex problems, and navigate ambiguity with confidence.
• You have strong business acumen — you understand unit economics, business models, and can make decisions that balance customer value with business outcomes.
• You understand regulatory requirements and operational considerations that come with building financial products.
• You are customer-obsessed — you aren’t shy about getting on calls with merchants, visiting them, and deeply understanding their needs.
• FinTech experience — you have worked on financial products before and understand the nuances of payments, banking, lending, or adjacent spaces.
• Must have the ability to use AI in their day to day to work. Preferred experience working in high-growth companies.
• Arabic speaking is required for this role — you will work closely with merchants and stakeholders in KSA.

All qualified individuals are encouraged to apply.

About us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.

Tamara is Saudi’s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices.

About the Role

We’re looking for a Senior Product Manager to lead the Care Technology product portfolio. This role is critical to shaping how Tamara's Care ecosystem scales, driving the strategy, prioritization, and delivery of the platforms, tools, and experiences that enable efficient operations, empower frontline teams, and elevate customer and partner support outcomes.

This is a hands-on role with a people leadership dimension. You'll be setting direction for a product team while staying close to the work yourself. AI fluency is central to this role; you'll be expected to identify and drive AI integration across the care stack, and help your team build the product intuition to do the same.

This role is highly cross-functional and sits at the intersection of product, operations, and technology. You'll work closely with Engineering, Design, Analytics, Care Operations and business stakeholders across Care and beyond to shape strategy and drive execution end-to-end.

Responsibilities

• Own and drive the Care Tech roadmap, balancing short-term delivery with long-term strategic bets
• Translate business needs into clear requirements and prioritization frameworks
• Lead and develop Product Managers and Designers, fostering strong product craft
• Drive AI adoption across the care stack, from workflows to agent tools and conversational experiences
• Align cross-functionally to solve high-impact problems with the right guardrails
• Define and track success metrics to guide prioritization and resource allocation
• Partner with Engineering and Design to drive execution, resolve trade-offs, and maintain momentum
• Establish scalable documentation and knowledge-sharing practices

What You’ll Need

Experience

• 7+ years of product management experience, with 2+ years leading other Product Managers.
• Track record of building internal platforms, operational tooling, or customer-facing products at scale
• Previous experience in customer service product environments.
• Fintech/financial services background is a strong plus
• Hands-on exposure to AI-powered products or features.

Skills

• Strong people leadership with the ability to coach PMs at different levels and build a high-performing, accountable team
• Excellent stakeholder management and communication across business, operations, and technical functions
• Able to turn ambiguity into structured plans, clear priorities, and well-scoped roadmaps
• Solid understanding of technical systems, APIs, and third-party integrations
• Strong product intuition around AI and automation, and how to apply them practically
• Data-driven. Uses metrics to make decisions, not just report on them
• Comfortable operating in agile environments with multiple squads and work-streams running in parallel

About us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.

Tamara is Saudi’s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices.

About the Role

We’re looking for a Senior Product Manager to lead the Care Technology product portfolio. This role is critical to shaping how Tamara's Care ecosystem scales, driving the strategy, prioritization, and delivery of the platforms, tools, and experiences that enable efficient operations, empower frontline teams, and elevate customer and partner support outcomes.

This is a hands-on role with a people leadership dimension. You'll be setting direction for a product team while staying close to the work yourself. AI fluency is central to this role; you'll be expected to identify and drive AI integration across the care stack, and help your team build the product intuition to do the same.

This role is highly cross-functional and sits at the intersection of product, operations, and technology. You'll work closely with Engineering, Design, Analytics, Care Operations and business stakeholders across Care and beyond to shape strategy and drive execution end-to-end.

Responsibilities

• Own and drive the Care Tech roadmap, balancing short-term delivery with long-term strategic bets
• Translate business needs into clear requirements and prioritization frameworks
• Lead and develop Product Managers and Designers, fostering strong product craft
• Drive AI adoption across the care stack, from workflows to agent tools and conversational experiences
• Align cross-functionally to solve high-impact problems with the right guardrails
• Define and track success metrics to guide prioritization and resource allocation
• Partner with Engineering and Design to drive execution, resolve trade-offs, and maintain momentum
• Establish scalable documentation and knowledge-sharing practices

What You’ll Need

Experience

• 7+ years of product management experience, with 2+ years leading other Product Managers.
• Track record of building internal platforms, operational tooling, or customer-facing products at scale
• Previous experience in customer service product environments.
• Fintech/financial services background is a strong plus
• Hands-on exposure to AI-powered products or features.

Skills

• Strong people leadership with the ability to coach PMs at different levels and build a high-performing, accountable team
• Excellent stakeholder management and communication across business, operations, and technical functions
• Able to turn ambiguity into structured plans, clear priorities, and well-scoped roadmaps
• Solid understanding of technical systems, APIs, and third-party integrations
• Strong product intuition around AI and automation, and how to apply them practically
• Data-driven. Uses metrics to make decisions, not just report on them
• Comfortable operating in agile environments with multiple squads and work-streams running in parallel

Role Overview

The Business Process Specialist will play a critical role in mapping, visualizing, and documenting end-to-end business processes across Lucid Motors Middle East. Approximately 80% of this role is focused on Stakeholder Engagement & Information Gathering and translating them into process mapping and visualization, translating complex, cross-functional workflows into clear, structured, and accurate process maps.

This role requires strong stakeholder engagement skills to extract reliable, detailed process information from multiple teams and convert it into high-quality visual documentation that supports process optimization, system improvements, and executive understanding.

Key Responsibilities

Process Mapping & Visualization

• Lead detailed as-is and to-be process mapping across core operational workflows using tools such as LucidChart, Visio (or similar platforms).
• Create high-quality visual process maps that clearly represent end-to-end workflows, system interactions (Salesforce, SAP), handoffs, exceptions, and dependencies.
• Ensure process maps are structured, standardized, and suitable for executive, cross-functional, and operational audiences.
• Continuously refine process maps based on stakeholder feedback and evolving operational needs.

Stakeholder Engagement & Information Gathering

• Engage cross-functional teams to extract accurate and complete process details, including real-world practices and exceptions.
• Influence stakeholders to provide reliable inputs by asking the right questions and challenging inconsistencies.
• Facilitate process walk-through sessions and working discussions to validate process flows and assumptions.

Process Improvement Support

• Identify inefficiencies, gaps, and risks during process mapping exercises and flag improvement opportunities.
• Support the Manager in defining optimized to-be processes and future-state workflows.
• Assist in aligning ME-specific processes with global standards by clearly documenting variations and dependencies.

Documentation & Knowledge Management

• Maintain process maps, SOPs, and supporting documentation in Confluence or approved knowledge repositories.
• Ensure all process documentation remains current, accessible, and aligned with system updates.
• Support onboarding and training efforts by providing clear visual process materials.

Performance & Continuous Improvement (Secondary Focus)

• Support tracking process effectiveness through defined KPIs and qualitative feedback.
• Participate in continuous improvement initiatives by providing data-backed insights from process analysis.

Required Qualifications

• Bachelor’s degree in business, Operations, Engineering, or a related field.
• 3–5 years of experience in process mapping, business process analysis, or operations roles.
• Strong hands-on expertise with Visio or equivalent process mapping and visualization tools like Lucid chart or Miro
• Demonstrated ability to create clear, structured, executive-ready process visuals.
• Experience working across enterprise systems such as Salesforce and SAP.
• Strong stakeholder management and influencing skills, with the ability to extract accurate information from diverse teams.
• High attention to detail and strong analytical mindset.

Preferred Qualifications

• Experience in automotive, manufacturing, supply chain, or complex operational environments.
• Familiarity with Business Process Model and Notation (BPMN) or other structured process mapping methodologies.
• Experience supporting regional/global process alignment initiatives.
• Exposure to transformation or scale-up environments.

JOB PURPOSE            

The Office Manager is responsible for smooth and flawless operations and management of the Riyadh office.  You are the go-to person working closely with management, employees, vendors, and more.      

KEY RESPONSIBILITIES       

• Controls office operations by greeting visitors and callers, handling their inquiries, and directing them to the appropriate persons, per their needs
• Ordering inventory, stocks and ensures enough stock of all critical and non-critical supplies
• Collect, sort, distribute and prepare mail and deliveries
• Responsible for visitor log book
• Fosters courtesy, helpfulness and teambuilding with internal team members
• Works with the building property management to ensure consistency relative to general maintenance of the office space
• Assists HR & Facilities Director on facilities matters/tasks as needed
• Coordinates with the Facilities Manager to track space occupancy
• Ensures the reception area and the meeting rooms are tidy and presentable
• Answering and directing incoming calls while responding to customers questions over the phone
• Processing invoices, sorting incoming and outgoing mail, keeping appointment calendars, and giving messages to staff and management in other parts of the building
• Giving instructions and ensuring excellent performance of day porters
• Ensures timely and correct submission of vendors invoice; maintain records of invoices received and sent for payment
• Assists in special projects with various organizational teams
• Organizes, plans, and manages various office events, meetings including special celebrations and training events as directed
• Assists in the updating of the company’s intranet site

COMPETENCIES        

• Communication
• Adaptability
• Decision-Making
• Managing Work
• Quality Orientation
• Initiating Action
• Collaborating
• Technical/Professional Knowledge & Skills
• Customer Focus
• Applied Learning                              

JOB FIT             

• Task Variety
• Continuous Learning
• Details Learning
• Practical Results
• Standardized Work

EXPERIENCE

• 1+ years of experience in office or facilities management
• Proficient in MS Office Suite
• Experience in office floor planning and space restacking/reconfiguration is a plus
• Friendly, enthusiastic and professional appearance and demeanor
• Demonstrates responsibility and accountability
• Great people skills and ability to deal with a high volume of visitors and employees

KNOWLEDGE              

• Associate's degree preferred and/or equivalent years of experience
• Ability to demonstrate mature technical skills based judgment, initiative and critical thinking
• Ability to proactively manage local vendors
• Proficient in MS Office Suite
• Great organizational skills with attention to detail
• Ability to prioritize and multi-task with confidence
• Excellent communication skills

Job Summary:

The Senior Program Manager, IT projects is accountable for leading cross‑functional enterprise IT programs to enable business growth, process optimization, and regional expansion. The role oversees end‑to‑end program delivery across enterprise platforms (e.g., Salesforce, ERP, integrations), ensuring alignment with business strategy, strong governance, execution discipline, and measurable outcomes.

This role operates within the central Program Management Office (PMO) and partners closely with Business, IT, Architecture, Security, and external vendors to deliver complex transformation initiatives.

Key Responsibilities:

Program Delivery & Governance

• Lead delivery of complex, multi‑workstream IT programs from initiation through closure and benefits realization.
• Define program scope, roadmap, milestones, dependencies, risks, and success metrics.
• Establish and maintain PMO governance (integrated plans, status reporting, executive dashboards).
• Ensure adherence to PMO standards, delivery methodology, and financial controls.

Enterprise Systems Enablement

• Lead programs covering enterprise platforms such as Salesforce (Sales, Service, Experience Clouds), ERP, CRM, and system integrations.
• Coordinate delivery across internal IT teams, system integrators, and vendors.
• Ensure solutions are scalable, secure, compliant, and aligned with enterprise architecture.

Business Transformation & Expansion

• Partner with business CoCs and leaders to translate growth, expansion, and operational objectives into structured programs.
• Drive business process improvement, standardization, and digitization across Sales, Aftersales, Operations, and Customer Experience.
• Support new market entry, new site operations, and enterprise capability rollouts.

Stakeholder & Executive Management

• Act as the point of accountability for senior business and IT stakeholders.
• Lead steering committees and executive reviews with clear status, risks, and decision recommendations.
• Proactively manage cross‑functional dependencies, risks, and change impacts.

Change & Adoption

• Ensure change management, training, and business readiness are embedded into program plans.
• Track adoption, stabilization, and value realization post‑go‑live.
• Drive continuous improvement through lessons learned and delivery maturity.

Job Requirements:

• 8–12+ years in program management, large IT delivery, or business transformation roles.
• Proven delivery of enterprise systems programs (Salesforce, ERP, CRM, integrations).
• Strong understanding of end‑to‑end business processes.
• Excellent executive communication, risk management, and decision facilitation skills.

Artefact is a new generation of data service providers, specialising in data consulting and data-driven digital marketing. It is dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.The backbone of our consulting missions, today our Data consulting team has more than 400 consultants covering all Artefact's offers (and more): data marketing, data governance, strategy consulting, product owner…

About the role ...

As a Cloud Architect Manager at Artefact, you will be responsible for designing, implementing, and overseeing robust, scalable, and secure cloud solutions that support our clients’ data and technology ecosystems. You will collaborate closely with technical teams and business stakeholders to ensure cloud architecture is aligned with business needs, optimizing tool selection, cost efficiency, and scalability. Additionally, you will lead technical teams, mentor engineers, and contribute to Artefact’s growth by driving innovation and promoting best practices in cloud technology.

What you'll be doing ...

• Lead the design and implementation of cloud infrastructure architectures (cloud, on-premise, hybrid) aligned with business requirements.
• Define and enforce best practices for cloud platform deployment and configuration, security, networking, operations and tools selection.
• Oversee the integration of cloud platforms with data pipelines, storage, and compute services.
• Standardize coding, deployment, and monitoring practices across cloud environments.
• Design and implement automated solutions to set up, monitor, and adjust cloud infrastructure efficiently.
• Lead problem-solving initiatives for complex technical challenges related to cloud environments.
• Provide technical leadership across multiple cloud projects, ensuring efficient resource management.
• Foster teamwork by mentoring, coaching and guiding cloud engineers and ensuring knowledge transfer.
• Manage client relationships regarding project expectations, timelines, and outcomes.
• Contribute to Artefact's growth by maintaining tech partnerships, leading technical proposals to support project planning and identify potential growth areas with existing accounts.

What you'll need ...

• Proven experience designing and implementing cloud architectures on Azure at scale
• Strong expertise in cloud security, networking, and compliance frameworks.
• Led the end-to-end design of highly available, secure, and cost-optimized Azure environments for enterprise customers, leveraging services such as Azure Virtual Network, Azure Kubernetes Service (AKS), and Azure App Service.
• Defined multi-region DR/HA architectures using Azure Traffic Manager, paired regions, and Azure Site Recovery, achieving RTOs under 1 hour for mission-critical workloads.
• Enable automated patching, scaling, and monitoring tasks via Azure DevOps YAML pipelines and PowerShell DSC, improving operational efficiency.
• Deep understanding of cloud cost optimization, monitoring, and high availability design patterns.
• Collaborated with data engineers to optimize architectures on Azure Data Lake Storage Gen2, Synapse, and MS Fabric
• Strong leadership capabilities with experience managing technical teams and large-scale projects.
• Excellent verbal and written communication skills, including experience creating business-focused presentations.
• Demonstrated problem-solving abilities for complex, multi-disciplinary cloud projects.
• Experience managing senior stakeholders and navigating client discussions effectively.
• Ability to mentor, coach, and develop technical teams in cloud engineering best practices.
• A track record of contributing to business growth through technical innovation and strategic initiatives.

Artefact is a new generation of data service providers, specialising in data consulting and data-driven digital marketing. It is dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.The backbone of our consulting missions, today our Data consulting team has more than 400 consultants covering all Artefact's offers (and more): data marketing, data governance, strategy consulting, product owner…

About the role ...

As a Cloud Architect Manager at Artefact, you will be responsible for designing, implementing, and overseeing robust, scalable, and secure cloud solutions that support our clients’ data and technology ecosystems. You will collaborate closely with technical teams and business stakeholders to ensure cloud architecture is aligned with business needs, optimizing tool selection, cost efficiency, and scalability. Additionally, you will lead technical teams, mentor engineers, and contribute to Artefact’s growth by driving innovation and promoting best practices in cloud technology.

What you'll be doing ...

• Lead the design and implementation of cloud infrastructure architectures (cloud, on-premise, hybrid) aligned with business requirements.
• Define and enforce best practices for cloud platform deployment and configuration, security, networking, operations and tools selection.
• Oversee the integration of cloud platforms with data pipelines, storage, and compute services.
• Standardize coding, deployment, and monitoring practices across cloud environments.
• Design and implement automated solutions to set up, monitor, and adjust cloud infrastructure efficiently.
• Lead problem-solving initiatives for complex technical challenges related to cloud environments.
• Provide technical leadership across multiple cloud projects, ensuring efficient resource management.
• Foster teamwork by mentoring, coaching and guiding cloud engineers and ensuring knowledge transfer.
• Manage client relationships regarding project expectations, timelines, and outcomes.
• Contribute to Artefact's growth by maintaining tech partnerships, leading technical proposals to support project planning and identify potential growth areas with existing accounts.

What you'll need ...

• Proven track record in architecting and deploying large-scale Google Cloud solutions
• Deep expertise in GCP security, networking, and compliance best practices (VPC Service Controls, IAM, Organization Policy)
• Designed end-to-end GCP environments that are highly available, secure, and cost-efficient—leveraging Google Kubernetes Engine (GKE), Cloud Run, Compute Engine, and Cloud SQL
• Defined global DR/HA strategies using Cloud Load Balancing, Cloud CDN, and automated failover with multi-region Bigtable/Spanner or persistent disk replication, achieving sub-hour RTOs for critical workloads
• Architected end-to-end data pipelines—built both streaming and batch ETL workflows using Pub/Sub, Dataflow (Apache Beam), and Dataproc to ingest high-throughput events into BigQuery for real-time insights.
• Designed scalable data models in BigQuery—implemented dimensional schemas with partitioning and clustering to achieve sub-second query times on petabyte-scale datasets.
• Orchestrated and scheduled workflows leveraging Cloud Composer (Airflow) and Workflows—added automated retries, data-quality validations, and alerting to guarantee pipeline reliability.
• Automated infrastructure lifecycle via Terraform and Cloud Build pipelines—implementing auto-scaling, patch management, and monitoring workflows that boosted operational efficiency
• Mastery of cost control in GCP: committed-use discounts, custom machine types, billing export analytics, and budget alerts, plus high-availability patterns for resilience
• Partnered with data teams to fine-tune architectures on Cloud Storage, BigQuery, Dataflow, and Dataproc—delivering performant, scalable analytics platforms
• Proven leadership in guiding cross-functional teams and steering complex, multi-phase cloud projects to on-time delivery
• Exceptional communicator, adept at crafting business-focused presentations and leading stakeholder workshops on GCP strategy
• Strong problem-solver, experienced in diagnosing and resolving architectural challenges across compute, data, and networking domains
• Skilled at stakeholder management, from technical deep dives with engineering teams to strategic discussions with C-level executives
• Mentorship & coaching: developing cloud engineering talent through hands-on training, code reviews, and best-practice evangelism
• Business growth driver, recognized for leveraging GCP innovations to unlock new revenue streams and streamline operations

Role Summary

We are seeking a Lead SOC Validation & Adversary Simulation Engineer to strengthen the effectiveness of our Security Operations Center (SOC / VSOC) by continuously validating detections, response workflows, and telemetry using adversary-informed testing techniques.

This role is SOC-owned and SOC-driven. The primary objective is to improve detection fidelity, reduce blind spots, and increase SOC readiness across vehicle, cloud, and other environments. Adversary simulation and Purple Team techniques are used as methods to harden SOC operations not as standalone Red Team activities.

Key Responsibilities

1. SOC Detection Validation & Assurance (Primary Focus)

• Own continuous validation of SOC detections across:
• Vehicle telemetry and in-vehicle IDS
• Telematics and backend services
• Cloud APIs, and other supporting systems
• Validate alerts against realistic attacker behavior, not synthetic rules
• Identify:
• Detection gaps
• Signal quality issues
• Excessive false positives or low-value alerts
• Partner with SOC engineers to improve alert logic, correlation, and response playbooks
1. Adversary Simulation in Support of SOC
• Design controlled adversary simulations to test SOC capabilities:
• API misuse and abuse
• Lateral movement
• Unauthorized diagnostics or ECU access
• Align scenarios to MITRE ATT&CK (Cloud API + Automotive)
• Coordinate with Red Team only when advanced exploitation is required
2. SOC Telemetry & Signal Engineering
• Work with platform and product teams to:
• Improve log coverage and quality
• Define high-value security signals
• Reduce noisy or redundant telemetry
• Influence what gets logged, where, and why—from ECUs to cloud services
• Help SOC prioritize telemetry based on risk and detection value
3. Incident Readiness & Response Validation
• Validate SOC incident response workflows through:
• Detection-driven exercises
• Tabletop scenarios informed by real attack paths
• Measure and improve:
• Mean Time to Detect (MTTD)
• Mean Time to Triage (MTTT)
• Mean Time to Respond (MTTR)
• Ensure SOC procedures align with real attack timelines
4. Threat Modeling & Risk Alignment
• Leverage TARA / threat-modeling outputs to prioritize SOC coverage
• Ensure SOC monitoring aligns with:
• ISO/SAE 21434
• UNECE R155/R156
• Translate detection gaps into risk-based narratives for leadership and auditors
• Support audit evidence by demonstrating validated monitoring effectiveness
5. Automation & Continuous SOC Validation
• Build or enhance SOC validation automation, including:
• Detection testing frameworks
• Alert replay and validation pipelines
• Coverage and maturity dashboards
• Integrate validation workflows into:
• SIEM
• SOAR
• CI/CD where applicable
• Reduce manual SOC testing and increase repeatability
6. Metrics, Reporting & Leadership Communication
• Define SOC-focused KPIs such as:
• ATT&CK coverage by detection
• Detection efficacy over time
• Reduction in blind spots
• Produce clear SOC maturity and readiness reports
• Communicate findings to:
• SOC leadership
• Product security
• Engineering stakeholders

Required Qualifications

Technical Experience

• Cybersecurity with strong SOC, detection engineering, or incident response experience
• Deep understanding of:
• SOC operations and alert lifecycle
• Detection engineering and signal tuning
• Adversary techniques and kill chains
• Experience working with:
• SIEM and SOC tooling
• Cloud and API monitoring
• Network and system telemetry
• Strong scripting or automation skills (Python, Go, C)

Leadership & Collaboration

• Proven experience leading SOC improvement initiatives
• Ability to influence detection priorities across teams
• Strong written and verbal communication skills
• Comfortable presenting to leadership and auditors

About the Role: 

Our Customer Experience team is seeking Senior Technical Account Manager in Saudi Arabia. In this role you’ll serve as a trusted technical advisor to our industrial clients across their entire lifecycle with Dragos. You’ll play a critical role in enabling the adoption, operationalization, and optimization of Dragos solutions — ensuring our customers achieve measurable value from their investment. You’ll work closely with customer stakeholders, security teams, and internal Dragos teams to align technical delivery with business goals and support long-term success. This role requires a blend of deep ICS/OT cybersecurity expertise, strong relationship-building skills, and the ability to translate complex use cases into impactful outcomes. You will serve as the bridge between our platform and the customer’s mission, helping customers improve maturity, mitigate risk, and maximize platform effectiveness. 

Responsibilities:  

Qualifications:  

Compensation: 

• OTE: 470,000 ر.س
• Competitive Equity Package  
• Comprehensive Benefits Plan 

#LI-JF1 #LI-REMOTE   

Who We Are

KitchenPark helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone. 

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains. Here is a peek into how it works.

We operate across the GCC region, providing strategic legal guidance and negotiation expertise in procurement and real estate acquisitions. If you are a proactive and energetic legal professional looking to make an impact, we want you on our team.

What you’ll do

Position Overview: We are seeking a General Manager with 7+ years of experience in management/strategic consultancy. The ideal candidate will be fluent in both Arabic and English and have experience driving a regional GTM strategy, operational excellence by designing scalable playbooks, operating models, and talent structures that deliver revenue growth and customer value. 

Key Responsibilities:

• Build GTM strategy and plan regionally to grow revenue and increase customer lifetime value - strategy becomes playbook for others to follow.
• Design organization, talent, and operating rhythms to drive required business objectives and optimize business performance. Including operating model, capability requirements, resource allocation, workforce planning, systems & processes.
• Develop strategies to optimize the profitability and efficiency of our business operations. Continually monitor & analyze to maximize business success.
• Demonstrate strong financial discipline with the ability to coach others in this domain.
• Exercise judgment, adapting strategy & plans to address business resources and operational challenges.
• Develop and implement best practices for managing business operations. Recommend changes and improvements to policies and processes to improve product performance globally.

Experience & Background

• 4–7 years of experience at a top-tier strategy consultancy (e.g., McKinsey, BCG, Bain) with exposure to growth strategy, operating model design, performance transformation, or due diligence.
• 7+ years of progressive leadership experience with full ownership of business outcomes (P&L, revenue growth, cost optimization, or multi-site operations).
• Demonstrated experience designing and executing Go-To-Market strategies across multiple cities or countries.
• Experience in asset-heavy environments (real estate, infrastructure, logistics, F&B, retail, or marketplaces) strongly preferred.
• Proven track record of building scalable operating playbooks and translating strategy into measurable field execution.

Commercial & Financial Acumen

• Strong financial modeling capability (P&L construction, cash flow forecasting, unit economics, ROI modeling).
• Experience driving margin expansion and operational efficiency programs.
• Data-driven decision-maker with strong analytical horsepower.

Organizational Leadership

• Experience building and scaling high-performance teams.
• Clear ability to define KPIs, performance cadence, and incentive structures.
• Demonstrated ability to operate in ambiguous, high-growth environments.

Market & Stakeholder Capability

• Fluent in Arabic and English (written and verbal).
• Deep understanding of GCC business dynamics, regulatory landscapes, and relationship-driven ecosystems.
• Strong executive presence with ability to influence landlords, restaurateurs, regulators, and senior leadership.

Personal Attributes

• Entrepreneurial mindset with strong ownership mentality.
• Bias toward action and results.
• High resilience and adaptability.
• Structured communicator with board-level presentation skills.
  
  

What else you need to know:

This role may be based in our Riyadh, Saudi Arabia office location.  We believe that people do their best work when they are together. As a company, we’re in the marketplace of ideas and innovation and we believe we’re better as a team in-person. That’s why all of our teams (except for our field-based roles) are now working from one of our office locations 5 days a week. 

• Be part of a collaborative and innovative team in a rapidly growing organization.
• Engage in high-impact projects with significant exposure to regional legal practices.
• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A dynamic and inclusive work environment in one of the world’s most vibrant cities.

Looking forward to sharing more about a Career of Substance at KitchenPark! Join us and contribute to shaping the future of legal excellence in the GCC region!

Position Overview: 

Do you love tech 💻, but have a passion for people too 🥰? As a Client Success Manager you will be responsible for owning and developing the relationship with clients and promoting the use of accesso services and products. As a part of the accesso Ticketing Group, you will contribute to helping our clients sell more tickets, streamline operations, drive revenue and improve the experience of the end customer. Our ticketing solutions allow our clients to sell general admissions, reserved seats, time/date specific tickets, season passes, memberships, and so much more. 

As a member of our Client Operations team, you’ll play a vital part in ensuring that our clients receive the support and service they need to create memorable experiences for their guests. With your keen interpersonal skills and problem-solving abilities 🔍, you’ll provide operational assistance and collaborate with peers to help come up with out-of-the-box solutions to everyday obstacles. We're looking for people who are patient, team players 🤝, and love helping others. 

Location: Riyadh, KSA 

Reports to: Director of Operations

Travel ✈️ Requirement: Up to 40% across KSA, occasional travel to Dubai, UAE

What you’ll be working on: 

• Maintaining and building outstanding lines of communication with clients as well as internal teams including customer support and quality assurance.  
• Facilitate communication between technical teams and business stakeholders to ensure alignment and understanding of requirements
• Translate business requirements or issues into clear and concise technical specifications for software development. As a Systems Specialist, the main analysis is in relation to the technical and functional aspects of the system, including areas such as integration with external systems/devices/applications, SQL Queries and API services.
• Supporting third parties during integration activities with Horizon
• Overseeing both new clients and continued development of existing clients; leading the technical and functional, client activities in a prioritized and pro-active manner. 
• Proactively managing high level, complex client service issues, researching and resolving issues quickly and efficiently. 
• Contributing to overall accesso growth and profitability by working with clients to subscribe to additional service opportunities, general higher utilization of existing services and support continued renewal contracts. 
• Conducting demos for clients to understand the new system features and implementations which they can subscribe to.
• Advising clients on industry best practice and best use of the software.
• Provide training to end-users and support teams on system, applications and functionalities.
• Managing client support notifications, requests, and Service Desk tickets. 
• Performing testing on new software releases and troubleshooting/supporting software development team in case issues are found. Keeping clients informed of significant issues that might affect them. 
• Providing continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers.  
• Create comprehensive documentation including system manuals, user guides, and technical specifications.
• Supporting accesso sales team in the preparation and demo of the Horizon solution.

What you bring to the role: 

• Willing to work extended hours when necessary to ensure the service delivered to our clients is of the highest standards, and that any challenges are dealt with swiftly and efficiently to minimize operational impact, guest experiences, and ticket sales. Our clients are theme parks and attractions so this will include support during evenings, weekends, or holidays, especially during seasonal peaks.  
• Previous account management experience ideally supporting enterprise-level clients within the theme park or leisure industry experience in the Middle East.
• General computer skills including the Microsoft suite of products and Outlook are required.  
• Experience with web-based technology,
• Exceptional organizational skills and the ability to prioritize tasks. 
• Ability to facilitate daily responsibilities with little to no direction. The role will be based in Riyadh out of the client offices. The ability to work autonomously is fundamental to your success in this role.

⭐️  Bonus points if you have: 

• Bachelor’s degree in business, Technology or a related field is a distinct advantage.
• Previous eCommerce, ticketing, or guest-facing service industry experience.
• Arabic language knowledge
• Experience working with Horizon/VGS ticketing software or similar.

*If you don’t have all the qualifications listed, don’t worry! We understand everyone’s career path is unique and still encourage you to apply if you feel this role is aligned with your career trajectory.  

Job Summary: 

We are looking for a Senior Product Manager (Sr. PM) to own Agents Experience. You will build and scale a new product from 0-1. You will define, build, and optimize journey for Hala agents as they perform operations across multiple streams. 
This role is highly cross-functional, working closely with engineering, design, operations, customer experience, compliance, and commercial teams. Ideal candidate has deep experience in B2B SAAS and applications and product suites involving last mile, ops and delivery management. You thrive under pressure, are self driven and ownership obsessed. You can differentiate between noise and signals and have laser focus while dealing with hard deadlines. You can handle multiple/fluid priorities. You excel in ambiguous situations.

Key Responsibilities:

• Own the Agent Experience domain: define the strategy, roadmap and development for "how Hala's Sales Agents sell, onboard and serve Hala's customers".
• Design seamless customer journeys across mobile, internal portals and integrated applications.
• Drive growth through experience: improve acquisition, activation, retention via working closely with sales organization.
• Work closely with compliance & risk to ensure customer journeys are regulatory-compliant but still intuitive.
• Collaborate cross-functionally with design, engineering, and business teams to deliver impactful features on time and at scale.
• Leverage data & research to understand customer pain points, prioritize effectively, and measure impact of product changes.
• Mentor junior PMs and raise the bar of product skillset within Hala.

Tasks & Responsibilities:

• Conduct periodic regulatory review and investigations of compliance issues, to ensure that procedures are followed
• Serve as a point of contact for employees to seek clarification on compliance issues, or report irregularities
• Design and coordinate the preparation of a regulatory review on policies, procedures, training materials, marketing materials and other communication tools to ensure departments meet compliance requirements 
• Establish self-review and compliance monitoring programs 
• Coordinating the creation, review and implementation of policies and procedures resulting from new laws and regulations 
• Write compliance report
• Update the risk register
• Escalate any noncompliance risk
• Lead employee training sessions on legal and compliance issues
• Coordinate SAMA’s visits.
• Perform SAMA’s requests and reports
• Coordinate regulatory visits
• Point of contact with the regulator
• Lead the implementation of new regulations.
• Lead the analysis of regulatory penalties.
• Review the whistleblowing reports

Qualifications:

Bachelor’s degree in law, Finance, Business Administration or equivalent field of studies

Job Summary: 

At HALA, we’re looking for a Key Account Assistant Manager to support and grow our portfolio of corporate clients. The role focuses on strengthening relationships, identifying growth opportunities, coordinating onboarding and service delivery, and ensuring smooth day-to-day account management in collaboration with internal teams.

Key Responsibilities: 

• Support management of a portfolio of corporate key accounts

• Assist in identifying upsell and cross-sell opportunities

• Prepare account plans, proposals, and pricing documentation

• Coordinate client onboarding and service implementations

• Monitor transaction performance, volumes, and key metrics

• Prepare reports and presentations for client reviews (QBRs/MBRs)

• Follow up on client requests and ensure timely issue resolution

• Liaise with internal teams (operations, risk, product, tech) to support accounts

• Maintain CRM updates, pipeline tracking, and forecasting data

• Support contract renewals and commercial documentation

• Help ensure compliance with KYC, risk, and regulatory requirements

• Contribute to improving client satisfaction and retention

Responsibilities :

• Lead the preparation, accuracy, and timely issuance of monthly, quarterly, and annual financial statements for the regulated entity in accordance with IFRS and SAMA regulatory standards, in close coordination with Group Finance.
• Ensure entity-level financial records are complete, accurate, and audit-ready, supporting group consolidation and statutory reporting processes.
• Lead the preparation and submission of all SAMA regulatory returns related to payments and lending activities, ensuring full alignment with regulatory expectations, inspection requirements, and reporting timelines.
• Liaise with third parties including but not limited to SAMA, auditors, and regulators for the regulated entity, with appropriate escalation to Group Finance where required.
• Own the entity-level preparation of management accounts, ensuring consistency, accuracy, and reconciliation with group reporting standards.
• Support Group Finance on budgeting, forecasting, and FP&A, providing entity-level inputs, assumptions, variance analysis, and operational insights.
• Lead the implementation and maintenance of a robust accounting framework for payments and lending portfolios, in line with IFRS, SAMA regulations, and group accounting policies.
• Oversee finance operations related to lending facilities, working capital, settlement flows, and safeguarding accounts, ensuring regulatory compliance and operational accuracy.
• Ensure full compliance with ZATCA requirements, including VAT filings and reconciliations, withholding tax, and corporate tax (where applicable), in coordination with Group Tax and advisors.
• Coordinate with internal audit, risk, compliance, and external advisors, ensuring alignment with group governance frameworks.
• Drive continuous enhancement and effective use of the ERP and financial systems, ensuring alignment with group standards and regulatory needs.
• Continuously assess, strengthen, and maintain internal controls, finance policies, and risk management practices at the entity level.
• Lead and develop the regulated entity finance team, driving accountability, performance, and strong regulatory culture, while operating within the Group Finance functional framework.

Professional Qualifications

          Bachelor’s degree in finance, Accounting, or related field (Master’s preferred)

• Professional qualification such as SOCPA, CPA, ACCA, CA, or equivalent strongly preferred

Experience

• 10-15 years of progressive finance experience
• Strong hands-on experience in lending / financing businesses, including IFRS 9
• Experience within SAMA-regulated entities, Fintechs, banks, or finance companies strongly preferred
• Proven leadership of finance teams and complex finance operations
• Experience with ERP systems (Oracle, SAP, or equivalent)

Key Competencies

• Deep IFRS and regulatory payments/finance/lending expertise
• Strong understanding of CMA regulatory requirements
• Strong understanding of lending economics, credit risk, and portfolio accounting
• High integrity and regulatory mindset
• Leadership, succession readiness, and decision-making capability
• Ability to operate under regulatory scrutiny and executive pressure

Job Summary 

Lead the end-to-end delivery of payment service products, overseeing development through implementation. The role focuses on coordinating multiple initiatives, partnering with internal and external stakeholders, and ensuring high-quality, on-time product releases that meet business and customer expectations.

Key Responsibilities 

• Delivery Planning & Coordination
  Manage and coordinate the delivery of payment products across the full lifecycle, ensuring plans, milestones, and outcomes align with business objectives.

• Release & Deployment Management
  Own release planning activities, including resource coordination and readiness, to ensure smooth and predictable product releases.

• Stakeholder & Customer Engagement
  Build and maintain strong relationships with business stakeholders, technology teams, and customers to support clear communication and effective collaboration.

• Delivery Tracking & Reporting
  Track delivery progress and provide regular reporting on timelines, quality, resources, and RAID (Risks, Assumptions, Issues, Dependencies).

• Timeline & Deadline Ownership
  Ensure delivery commitments are met within agreed schedules, proactively addressing delays or risks.

• Product Delivery Roadmaps
  Create and maintain detailed delivery plans covering each stage of the product lifecycle, from initiation through rollout.

• Performance Measurement
  Define and monitor end-to-end delivery KPIs to assess performance, efficiency, and product quality.

• Risk & Dependency Management
  Identify delivery risks early, manage cross-team dependencies, and implement mitigation strategies to minimize impact.

• Customer Feedback & Continuous Improvement
  Analyze customer feedback and operational insights to drive continuous improvements in delivery processes and outcomes.

Qualifications

• Professional Experience
  8–10 years of hands-on delivery experience within payment services and card issuing environments.

• Education
  Bachelor’s degree in Computer Science or a related discipline.

• Delivery & Agile Expertise
  Proven experience delivering products using Agile methodologies and frameworks, including Scrum, DevOps, and SAFe, with a focus on incremental releases.

• Strong understanding of the payments ecosystem, including:

  • In-store payments

  • POS / ECR systems

  • Payment gateways

  • eCommerce payments

  • Acquiring and banking platforms

• Mandatory experience within Fintech and Banking sectors

• Prior knowledge or hands-on experience with MADA regulations is a strong advantage

More about the role:

Burson’s MENA operations stand as one of the largest and most respected communications agencies in the region, delivering impactful strategies rooted in craft, curiosity, counsel, and camaraderie. Burson MENA is a trusted partner for clients navigating complex communications and public affairs landscapes, shaping reputations, and driving business outcomes across diverse sectors.

Our MENA region has offices in Dubai, Abu Dhabi and Saudi Arabia and also part of the region is Qatar, Jordan, Bahrain and Egypt. Our team combines strategic expertise with AI-driven insights to craft compelling narratives that influence key decision-makers. Backed by a strong international and global network, we provide innovative, data-driven solutions that connect with audiences and create lasting impact. At Burson, our inclusive and high-performance culture fuels innovation, empowering individuals to excel and collaborate in a dynamic environment where growth thrives. 

We are looking for a Riyadh-based Senior Account Manager/Communication Consultant to work on some of the biggest projects across destination, sport, entertainment and culture. The role offers the opportunity to develop under the guidance of some of the best in the industry and gain first-hand experience working on high-profile international brands. Currently our international work from Saudi Arabia see us manage an unrivalled portfolio of high-profile federations, prestigious international events and stakeholders.

At this level, you will have strong and versatile communications skills and experiences across corporate, destination, sport, entertainment and consumer campaigns.  

What you'll do:

• The role requires brilliant basics of excellent written and communication skills and first class media and influencer relations.
• Leading a busy campaign project management and press offices, overseeing as well as sometimes handling both reactive and proactive media enquiries
• Strategic client advisory and planning
• Maintaining relationships and building media / influencer contacts to drive client coverage
• Reviewing and developing content and strategic presentations
• Creative – confident generating ideas in response to client briefs
• Managing retainers and projects with ease, showing ability for account management from conception to completion, anticipating challenges and meeting deadline

Experience that contributes to success:

• High level working Arabic is an advantage this level
• You will have the experience and autonomy to independently lead projects, planning and delivering newsrooms with knowledge and experience across the mix; from PR, strategic consultants, and content + publishing production
• Drive ideas, creative thinking, energy and a strategic mindset to developing and producing high quality, tailored news and content.
• Strong communications and PR experience working across corporate, consumer, sport and entertainment campaigns
• A very confident client handler with the ability to share counsel
• Proven ability to develop and execute strategic communication plans that align with client business objectives and market trends
• Strong commercial acumen with experience in managing budgets, retainers, and identifying opportunities for account growth
• Familiarity with PR measurement tools and a data-driven approach to demonstrating campaign performance and ROI

#LI-RE1 

AcuTech Arabia Limited Company, a subsidiary of AcuTech Consulting Group, recognized global leader in process safety, risk management, security consulting, and emergency management. We provide consulting, training, and technology solutions to help organizations protect people, assets, and the environment through operational excellence and resilience.

About the Job:

AcuTech Arabia is seeking a seasoned Senior Technical Security Consultant to serve as the on-site project lead (on a rotation basis) for our long-term engagement with the Royal Commission for AlUla (RCU). This individual will oversee the design, implementation, and integration of a world-class security framework for one of Saudi Arabia’s most significant heritage and tourism developments. The role combines strategic leadership, technical expertise, and on-site coordination within a multi-disciplinary international environment.

AcuTech’s scope of work includes comprehensive Security Framework Consulting Services as part of a Master Framework Agreement. The purpose of this engagement is to develop and implement a robust security framework in compliance with the RCU Royal Institute of British Architects (RIBA) Workflow Process, following RCU Public Safety (PS) security-related documents.

What You’ll Do:

The Senior Technical Consultant must be skilled in and familiar with the entire RIBA workflow. This role will manage the delivery of AcuTech’s security framework consulting services under the RCU Master Framework Agreement, providing subject-matter expertise, leadership, and coordination across all project stages. The consultant will oversee security strategy, design integration, implementation, and operational readiness for the program — ensuring world-class protection standards across RCU’s portfolio.

This position offers the opportunity to contribute directly to a transformational, internationally recognized project, working at the intersection of security design, cultural heritage, and sustainable development. The position will report to the AcuTech Global Security Manager and work with AcuTech staff in and outside of Saudi Arabia.

Key Responsibilities:

1. Project Leadership

• Serve as the on-site AcuTech lead and primary liaison to RCU, coordinating all security framework consulting activities.
• Oversee project delivery in alignment with the RIBA Plan of Work (Stages 0–7), ensuring consistent quality and adherence to RCU Public Safety guidelines.
• Manage scope, schedule, budget, and resource allocation for all assigned tasks.
• Represent AcuTech in client meetings, steering committees, and strategic reviews.

1. Technical Delivery

• Lead comprehensive Security Threat and Risk Assessments (STRA) and develop security strategies, design briefs, and implementation plans.
• Advise on integration of physical, technical, and cyber-security systems within architectural and engineering designs.
• Supervise and audit design and construction phases, including inspections, commissioning, snagging, and handover activities.
• Ensure compliance with relevant RCU standards, KSA security regulations, and ISO 9001 processes.
• Prepare and present detailed reports, technical documentation, and recommendations for client review and approval.

1. Governance and Compliance

• Develop and implement security policies, standards, and procedures in line with RCU and AcuTech frameworks.
• Define Key Performance Indicators (KPIs) to measure program effectiveness.
• Maintain full documentation of deliverables, submissions, and project milestones using structured quality systems.

1. Stakeholder and Team Management

• Lead and mentor AcuTech Arabia staff assigned to the project; manage subcontractor performance.
• Foster strong relationships with internal and external stakeholders, including consultants, contractors, and RCU departments.
• Deliver workshops and training programs to build RCU staff capability in modern security design and operations.

1. Continuous Improvement

• Conduct post-occupancy evaluations and lessons-learned reviews.
• Identify opportunities for innovation and enhanced integration of technology and processes.

Job Requirements:

Required

• Bachelor’s degree in security management, architecture, engineering, or related discipline (advanced degree preferred).
• Minimum 10+ years of progressive experience in the security industry.
• Proven ability to deliver complex, multi-stakeholder security projects from concept through implementation.
• Familiarity with RIBA workflow or equivalent structured design-delivery frameworks.
• Strong understanding of security systems integration, physical and technical security design, and risk assessment methodologies (e.g., ANSI/API 780).
• Knowledge of procurement processes, operations, and program management best practices.
• Excellent communication and interpersonal skills; ability to interface with senior-level clients in multicultural environments.
• Proficient in MS Word, Excel, PowerPoint, Outlook, and Project.
• Fluent in English (spoken and written).

Preferred

• Professional certification such as ASIS CPP or PSP.
• Previous work experience in the GCC region, ideally in KSA.
• Familiarity with ISO 31000, ISO 9001, and Saudi national security regulations.
• Arabic language proficiency (advantageous but not required).

Work Environment & Assignment

• This is an on-site embedded position based in AlUla, requiring full-time presence with periodic home leave and rotation per AcuTech policy.
• The role involves coordination with multidisciplinary international teams and frequent interaction with RCU senior leadership.
• Candidates must be adaptable, culturally sensitive, and capable of working in a dynamic, high-visibility environment.

RIBA Plan of Work Stages

The RIBA Plan of Work consists of eight stages (0–7), each with defined tasks, outcomes, and deliverables. Below is a concise overview of the RIBA workflow process:

Stage 0: Strategic Definition

Stage 1: Preparation and Briefing

Stage 2: Concept Design

Stage 3: Spatial Coordination

Stage 4: Technical Design

Stage 5: Manufacturing and Construction

Stage 6: Handover

Stage 7: Use