About Us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.

Your role

We are seeking a Flutter Engineer to join our development team. In this role as a Flutter Engineer, you will play a key role in leading and developing features that will impact our valuable customers.

Leveraging your expertise in creating scalable Flutter applications, you will be responsible for designing, developing, and optimizing our applications to deliver unparalleled experiences exclusive to Tamara customers.

With a proven track record of collaborating with cross-functional teams, you will work alongside a diverse ecosystem of talented engineers, designers, analysts, product experts, and other team members to leverage system design, create technical solutions, dive deep into complex problems, and ultimately revolutionize the way millions of users shop, pay, and bank.

You are a driven, determined, curious team player who knows that our collective strength means we win. With a positive outlook, you are solution-oriented–persevering regardless of circumstances, always finding a way through, no matter the challenges. 

You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly and urgently, with the ability to change course without losing momentum and energy, resulting in great success.

Your responsibilities

• Design and implement features by writing readable, testable, and maintainable code in Dart.
• Write test cases to ensure the accuracy and reliability of implementations.
• Participate in Scrum team activities, engaging in various stages of feature development.
• Collaborate with cross-functional teams to understand and design features that meet project requirements.
• Identify and resolve bugs through thorough code analysis, debugging, and determining root causes, then providing practical solutions.
• Contribute to team effectiveness by sharing expertise and experience and adhering to team standards and best practices.
• Participate in improving project efficiency, component quality, and automation processes when needed.

Your expertise

• Minimum 3 years of Flutter experience.
• Strong proficiency using Dart, Flutter Widgets,  and State Management (preferably BloC).
• Solid understanding of Clean Architecture principles.
• Comprehensive understanding of SOLID principles and Design Patterns.
• Strong grasp of application security, safeguard, and secure data handling.
• Experience working with Monorepo structures and package management is a plus.
• Experience in optimizing memory usage and enhancing performance is a plus.
• Ability to design solutions for medium to complex features that involve different teams.
• Professional experience in working in Agile/Scrum projects is a must.
• Demonstrated teamwork skills with a dedication to collaborative problem-solving and conflict resolution.
• Effective task prioritization and organizational skills, enabling independent work with minimal supervision.

Join the revolution

Tamara is a vibrant hub of exceptional individuals worldwide, with over 40+ nationalities committed to working with the broadest talent pool possible. We're proud of the wealth of cultural backgrounds that shape our teams, ensuring every experience is acknowledged and celebrated. 

We seek self-driven individuals, fuelled by curiosity, ready to take control of their professional and personal development. We’re creating a place where possibilities are for the taking through career mobility, mentoring, and cross-border collaboration. This approach has earned us a spot as one of the most competitive tech companies to work for.

To learn more about how we protect your privacy, please visit our Candidate privacy notice.

Why Tamara?

We’re proud to be Saudi’s first FinTech unicorn.
Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. & There is no playbook for that; our Tamarians are writing it. Our teams are made up of innovators, problem-solvers, and learners we thrive on curiosity and collaboration.
If this sounds like you: curious, driven, and ready to build, we’d love to meet you
Apply now and join the next generation of Builders!

About the Program: 

At Tamara, we believe potential should be stretched early.

Our Flagship Builders Internship & Co-Op track is crafted for students who don’t want a passive internship but a real seat at the table. If you’re hungry to apply what you’ve learned, in a fast-moving, high-performance environment, this is where you begin.
Built for current students seeking internship or co-op opportunities, this track immerses you in meaningful, hands-on work across Product, Engineering, Design, and beyond giving you real ownership, not just exposure.
You’ll contribute to real projects and solve real problems, gaining the kind of exposure that most early-career experiences simply don’t offer. We treat interns and co-op students as future builders, because in many ways, they already are.

With our January and June cohorts, you’ll gain more than experience. You’ll gain momentum.

About the Role

As a Product Engineer Intern, you will contribute to real squads building products that millions of users rely on to shop, pay, and bank. This is not a traditional software engineering internship — you will be expected to develop across all five competency pillars of Tamara's Product Engineering career framework:

Impact & Scope — Individual tasks and learning-focused contributions within a squad

You will work on well-defined tasks and small features within a squad, paired with a mentor who provides clear requirements and established patterns. Your primary focus is learning how your work fits into the broader product and building the habits needed to operate as an independent contributor.

Technical Capabilities — Building foundational engineering skills

You will begin developing core programming competencies, learn to write clean code with guidance, and start becoming familiar with the codebase, tools, and development workflows used at Tamara. You are not expected to be an expert — you are expected to be curious, ask questions, and grow quickly.

Product Thinking — Understanding the "why" behind your work

You will learn how Tamara's business model works and gain an understanding of your team's domain. For every ticket you pick up, you'll be encouraged to understand the user story behind it — not just what to build, but why it matters to the customer.

Delivery & Execution — Owning your tasks end-to-end

You will take ownership of your assigned tasks — making sure they meet acceptance criteria, are code-reviewed, well-tested, and merged. When you hit a blocker or a gap in understanding, you'll proactively ask for help rather than stay stuck.

Developing Self & Team — Growing fast and contributing to the team

You will focus on continuously enhancing your technical skills while embracing new knowledge and learning opportunities. You'll collaborate effectively with your team, ask good questions, and contribute to process improvements — influencing collective growth from day one.

Your Responsibilities

• Deliver well-defined tasks and small features within a squad, following established patterns and guidance from your mentor.
• Write clean, readable code and participate in code reviews to learn team standards and best practices.
• Understand the user stories and product context behind the tickets you work on — connect your technical work to customer impact.
• Take ownership of your tasks through the full lifecycle: development, testing, review, and merge.
• Proactively flag blockers, ask clarifying questions, and seek feedback to accelerate your learning.
• Contribute to a collaborative team environment by sharing learnings, offering constructive feedback, and staying open to input from others.
• Stay curious about Tamara's business model, your team's domain, and emerging technologies.

Your Expertise

• Currently undertaking a Bachelor's degree in Computer Science, Engineering, or a related field.
• Basic understanding of programming concepts and willingness to learn languages and frameworks used at Tamara (Java or Golang).
• Foundational understanding of databases and SQL.
• Strong problem-solving abilities with attention to detail.
• A product-minded approach: genuine curiosity about why things are built, not just how.
• Effective communication skills and ability to collaborate within a team.
• High motivation and commitment to continuous learning and development.
• Proficiency in written and spoken English communication.

Growth Path

This internship is designed as a launchpad into Tamara's Product Engineering Ladder. High-performing interns will automatically get the option to continue as an Associate Product Engineer role, where you will be expected to:

• Independently deliver well-defined tasks within a squad.
• Understand basic programming concepts and apply them with growing autonomy.
• Grasp the overall Tamara business model and your team's domain.
• Take full ownership of your tasks from development through merge.
• Contribute to team growth by questioning, learning, and improving processes.

All qualified individuals are encouraged to apply.

Why Tamara

We’re proud to be Saudi’s first FinTech unicorn.

Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. & There is no playbook for that; our Tamarians are writing it.

Our teams are made up of innovators, problem-solvers, and learners. We thrive on curiosity and collaboration.

If this sounds like you: curious, driven, and ready to build, we’d love to meet you

Apply now and join the next generation of Builders!

About the program

At Tamara, we believe exceptional talent deserves an exceptional launchpad.

Our Flagship Builders Program is designed for ambitious graduates ready to step into real responsibility from day one. This isn’t a rotational “observer” program, it’s a career accelerator built for those who want to build, own, and raise the bar early.

Designed for recent graduates and early-career talent with up to two years of experience, the program places you directly into high-impact roles across Product, Engineering, Design, and beyond. You’ll contribute immediately and grow at an accelerated pace.

From Product to Engineering, Design to Commercial, you’ll tackle meaningful challenges that shape how millions experience fintech across the region. You’ll be trusted with ownership, surrounded by high-caliber peers, and mentored by leaders who expect excellence.

Our January and June cohorts are your opportunity to move fast, think big, and start building what’s next - not someday, but now

Your role

We're seeking an AML Transaction Monitoring Ops to join our Compliance team. You will play a key role in performing day-to-day Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) activities to ensure compliance with local regulatory requirements.

Drawing on your expertise in transaction monitoring, customer due diligence (CDD/EDD), sanctions screening, and investigating suspicious activity, you will ensure timely escalation to the MLRO and accurate reporting to the Financial Intelligence Unit (FIU).

With a strong attention to detail and analytical mindset, you will help maintain robust AML controls and contribute to the integrity of our financial operations.

You are a driven, curious, and proactive team player who approaches challenges with a solution-oriented mindset. You work effectively with others through empathy and respect, and you are comfortable responding with urgency while maintaining focus and momentum to achieve successful outcomes.

Your responsibilities

Transaction Monitoring & Alert Management:

• Review and investigate AML alerts generated by the transaction monitoring system (TMS).
• Identify unusual or suspicious patterns, conduct detailed analysis, and document the rationale for closure or escalation.
• Support tuning and calibration of TMS rules to improve control effectiveness and reduce false positives.
• Liaise with the MLRO on STR/SAR escalation to the FIU. 
• Contribute to AML training, awareness, and periodic control testing.

Customer Due Diligence (CDD & EDD)

• Perform onboarding reviews to ensure accurate and complete KYC documentation for individuals and entities.
• Assist in enhanced due diligence (EDD) for high-risk customers, PEPs, or adverse media hits.

Screening & Sanctions Compliance 

• Conduct name screening for customers and counterparties against sanctions, PEP, and adverse media lists.
• Investigate and disposition potential matches in line with the sanctions screening SOP.
• Support the MLRO in managing periodic list updates and system validation.

Your expertise

Experience

• 0–2 years of experience in Compliance, AML/CFT and Financial Crime within the financial sector.
• Strong analytical, research, and critical-thinking skills with the ability to interpret complex data
• Attention to detail and accuracy when handling large data sets or documentation.
• Prior experience in transaction monitoring, sanctions screening, or CDD reviews
• Familiarity with AML/CFT regulations, sanctions screening, transaction monitoring, and regulatory reporting (STR/SAR).
• Excellent communication and stakeholder management skills; ability to collaborate across Compliance, Risk, and Operations teams.

Skills:

• In-depth knowledge of AML/CFT regulations and the ability to detect common fraud schemes using investigative techniques.
• Strong analytical and data-driven problem-solving abilities.
• Outstanding communication, presentation, and leadership skills.
• Fluency in both Arabic and English, spoken and written.

Attributes:

• Excellent organizational and time management skills.
• Customer-oriented with strong negotiation skills.
• Detail-oriented, analytical, and proactive in identifying and addressing issues.
• Collaborative and adaptable, excelling in team-oriented environments.

Why Tamara?

We’re proud to be Saudi’s first FinTech unicorn.
Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. & There is no playbook for that; our Tamarians are writing it.
Our teams are made up of innovators, problem-solvers, and learners we thrive on curiosity and collaboration.
If this sounds like you: curious, driven, and ready to build, we’d love to meet you
Apply now and join the next generation of Builders!

About the program

At Tamara, we believe exceptional talent deserves an exceptional launchpad.

Our Flagship Builders Program is designed for ambitious graduates ready to step into real responsibility from day one. This isn’t a rotational “observer” program, it’s a career accelerator built for those who want to build, own, and raise the bar early.

Designed for recent graduates and early-career talent with up to two years of experience, the program places you directly into high-impact roles across Product, Engineering, Design, and beyond. You’ll contribute immediately and grow at an accelerated pace.

From Product to Engineering, Design to Commercial, you’ll tackle meaningful challenges that shape how millions experience fintech across the region. You’ll be trusted with ownership, surrounded by high-caliber peers, and mentored by leaders who expect excellence.    

Our January and June cohorts are your opportunity to move fast, think big, and start building what’s next - not someday, but now.                                                                                                                                                                                                  

Your Role

As a Talent Acquisition Associate, you will play an essential role in the recruitment process by sourcing, screening, and coordinating interviews for potential candidates. You will work closely with the Talent Acquisition team to ensure a seamless and positive experience for both candidates and hiring managers.

Your responsibilities:

• Assist in the full recruitment cycle, including sourcing, screening, and scheduling interviews.
• Post job openings on various job boards and manage internal job postings.
• Review resumes and conduct initial phone screenings to assess candidate qualifications.
• Coordinate interviews between candidates and hiring managers.
• Maintain and update the applicant tracking system (ATS) with candidate information and recruitment activities.
• Communicate effectively with candidates to ensure a positive recruitment experience.
• Support hiring managers with the preparation of job descriptions and interview questions.
• Participate in recruitment events and job fairs as needed.
• Provide administrative support to the Talent Acquisition team.

Your expertise:

Experience

• At a minimum, internship or co-op training experience in HR, Talent Acquisition or Customer Service with a maximum of 2 years of experience.

Skills: 

• Excellent communication and interpersonal skills, capable of engaging with candidates and internal stakeholders at all levels.
• Strong organizational skills and attention to detail.
• Ability to handle confidential information with discretion.
• Proficient in Microsoft Office Suite; familiarity with ATS software is a plus.

Attributes

• • Self-motivated, goal-oriented, and eager to learn about and grow within the BNPL sector.
  • Adaptable and resilient, with the ability to thrive in a high-growth, fast-paced industry.
  • A collaborative team player who takes initiative and brings a positive attitude to work.

About Us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.

About Your Role:

As a Communications Specialist, you’ll support the planning and execution of campaigns, content, and communication initiatives across Tamara’s products and audiences. You will work closely with different teams to bring business priorities to life through clear messaging, strong storytelling, and high-quality execution.

This role requires you to be equal parts storyteller, project manager, and creative thinker.

One minute you will be building campaign plans, timelines, and coordinating stakeholders. The next, you will be shaping narratives, reviewing creative, writing messaging, and thinking about what will actually make a customer stop, care, and remember.

You should be able to think about campaigns as full 360 ecosystems with many moving parts, while also having strong creative instincts and a clear point of view on what good looks like.

You do not need to be a designer, but you should know how to judge whether an idea, message, visual, or campaign feels strong, relevant, and high quality.

Most importantly, we are looking for someone who takes ownership, has high standards, communicates clearly, and enjoys leading projects end-to-end.

Key Responsibilities:

Campaign Strategy & Delivery

• Own end-to-end campaign delivery across the KSA market, from brief to launch to reporting.
• Translate business objectives into clear communication strategies, customer narratives, and actionable campaign plans.
• Build 360 campaign plans across multiple channels.
• Partner with the relevant teams across CRM, in-app, events, PR, and other channels to ensure messaging is aligned and consistent across all customer touchpoints.
• Ensure campaign narratives, tone of voice, and key messages are carried consistently across all channels.
• Lead multiple campaigns and priorities simultaneously while maintaining strong attention to detail and timelines.
• Reverse engineer campaign execution by identifying dependencies, stakeholders, blockers, and required outputs from the start.

Storytelling & Creative Direction

• Craft compelling narratives and messaging that connect business priorities with customer needs.
• Ensure all campaigns are grounded in customer insight, market context, and local relevance.
• Partner with internal teams to simplify complex topics into engaging, easy-to-understand communication.
• Review and guide creative outputs to ensure they meet Tamara’s quality standards.
• Maintain a high bar for quality across copy, creative, messaging, and execution.

Stakeholder & Cross-Functional Management

• Build strong relationships across teams and act as the connective tissue between different functions.
• Drive alignment across stakeholders with clear communication, follow-ups, and strong project management.
• Manage agencies, freelancers, and vendors to ensure deliverables are on time and up to Tamara standards.

Your expertise:

Skills & Experience:

• 3-5 years of experience in campaigns, marketing or project management roles.
• Strong understanding of the KSA market, customer behavior, trends, and cultural nuances.
• Experience managing 360 campaigns across multiple channels and stakeholders.
• Strong project management and time management skills with the ability to juggle multiple priorities at once.
• Excellent written and verbal communication skills in both Arabic and English.
• Strong storytelling and messaging abilities with a sharp eye for quality.
• Strong creative judgment and ability to evaluate what good looks like across messaging, content, and creative.
• Comfortable working in fast-paced, high-growth environments with ambiguity.
• Arabic language skills are required.
• Experience working on campaigns in Saudi Arabia is a plus.

Skills:

• Excellent written and verbal communication skills in both Arabic and English.
• Strong storytelling and messaging abilities with a sharp eye for quality.
• Strong organizational skills with the ability to prioritize, multi-task, and work independently.
• Good analytical and problem-solving abilities with a focus on data-driven decision-making.
• Ability to influence and collaborate with different stakeholders across teams.

Attributes:

• Self-starter with a bias for action, thriving in fast-paced and ambiguous environments.
• Highly organized, detail-oriented, and able to keep multiple workstreams moving at once.
• Strong communicator who can build relationships and drive alignment across teams.
• Resilient and adaptable, with a can-do attitude toward challenges and opportunities.
• Goal-oriented, with high standards for quality and execution.
• Comfortable with ambiguity and able to build clarity where it does not exist.

About us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.

Tamara is Saudi’s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices.

About the role

This is a startup-within-a-startup role. You will be responsible for building a net new banking product from scratch for the Saudi Arabia market — from ideation through design and launch.

This role is high ambiguity, high complexity, and requires someone who thrives in uncharted territory. There is no playbook — you will write it. You must be comfortable navigating ambiguity, making tactical trade-offs, and moving with execution velocity.

As Product Manager, you will own the end-to-end product lifecycle of a new fintech product that will advance how merchants at Tamara manage their money. You will work daily with a full-stack team — engineers, product designers, researchers, data analysts, operations, and business stakeholders — to ship an innovative and incredible experience.

Key Responsibilities:

• Own the execution, vision & strategy for a net new fintech vertical.
• Work with engineers, designers, data scientists, and commercial teams to drive the roadmap for a net-new product.
• Be technically competent enough to be able to decide on the execution plan while managing several internal technical dependencies.
• Deeply understand the KSA Fintech ecosystem, compliance rules & regulations — and understand how it may impact your roadmap.
• Deeply understand the operational impacts of the products we are releasing & work with risk, compliance, treasury, customer support and others to ensure product success.
• Prototype rapidly using tools like Cursor, Claude & Codex to accelerate product development work.
• Contribute to commercial planning & GTM of the product and own the outcomes.
• Lead a core team of engineers & designers and drive the end to end execution forward.
• Contribute to the evolution of Tamara’s Product Management practices as AI scales our work.

Qualifications:

• You have 4+ years of Product Management experience, with proven experience building 0—>1 products that have shipped and scaled.
• You have worked with early stage product teams or startups and have successfully taken a product from concept to launch.
• You have strong UX taste — you care deeply about the end-to-end customer experience and can hold a high bar for product quality.
• You have experience working on complex, multi-surface products with a large blast radius of impact.
• You are a strong collaborator who works effectively with engineering, design, data, and operations teams on a daily basis.
• You are data-driven — you have strong analytical skills, are comfortable with experimentation, and can use data to inform decisions and measure outcomes.
• You are able to think from first principles, break down complex problems, and navigate ambiguity with confidence.
• You have strong business acumen — you understand unit economics, business models, and can make decisions that balance customer value with business outcomes.
• You understand regulatory requirements and operational considerations that come with building financial products.
• You are customer-obsessed — you aren’t shy about getting on calls with merchants, visiting them, and deeply understanding their needs.
• FinTech experience — you have worked on financial products before and understand the nuances of payments, banking, lending, or adjacent spaces.
• Must have the ability to use AI in their day to day to work. Preferred experience working in high-growth companies.
• Arabic speaking is required for this role — you will work closely with merchants and stakeholders in KSA.

All qualified individuals are encouraged to apply.

About us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.

Your role

We're seeking a Product Designer for our Product Design team. As Product Designer, you will be crucial in you will partner with cross-functional teams who are charged with revolutionizing how people shop, pay and bank

Drawing on your proficiency in product design and creating products with strong user centricity, you will be responsible for striking a balance between having a strong desire to understand user behavior and business performance and having a love for developing highly functional and emotionally meaningful experiences to create unique experiences only Tamara can provide. 

With a proven track record of designing successful user experiences,  you will collaborate with a diverse ecosystem of talented engineers, designers, analysts, product experts, and other team members to leverage system design, create technical solutions, dive deep into complex problems} and ultimately revolutionize the way millions of users shop, pay, and bank.

You are a driven, determined, curious team player, knowing that collective strength means we all win. With a positive outlook, you are solution-oriented–persevering regardless of circumstances, always finding a way through, no matter the challenges. 

You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success.

Your responsibilities

• Translate open ended, conceptual ideas into tangible product features
• Lead end-to-end design processes, from initial research to polished UI/UX designs, ensuring top-tier execution.
• Design flows and experiences that simplify and distill down complex actions into usable interfaces
• Give and take feedback from designers and a broader product team in order to continually improve for quality output
• Drive a partnership with product managers, engineers, researchers, creative designers and content strategists in order to oversee the user experience of a product from conception until launch
• Represent design to a broader product team and other leaders, articulating the rationale behind the design decisions

Your expertise

• 2+ years of experience designing and shipping features with an end-to-end experience across a variety of platforms.
• 2+ years of interaction design experience with knowledge to define how an experience should behave based on understanding people's needs, plus consideration of how this product will scale. Use appropriate prototyping tools to demonstrate how a particular flow or interaction will work.
• 2+ years of visual design experience with proficiency in typography, desktop/mobile UI, color, layout, iconography and aesthetic sense and how these elements impact product function.
• 2+ years of strategic product thinking with experience in developing product goals, identifying opportunities, and making decisions based on the impact to people and the company.

All qualified individuals are encouraged to apply.

Why Tamara?

We’re proud to be Saudi’s first FinTech unicorn.
Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. & There is no playbook for that; our Tamarians are writing it.
Our teams are made up of innovators, problem-solvers, and learners we thrive on curiosity and collaboration.
If this sounds like you: curious, driven, and ready to build, we’d love to meet you
Apply now and join the next generation of Builders!

About the program

At Tamara, we believe potential should be stretched early.

Our Flagship Builders Internship & Co-Op track is crafted for students who don’t want a passive internship but a real seat at the table. If you’re hungry to apply what you’ve learned, in a fast-moving, high-performance environment, this is where you begin.

Built for current students seeking internship or co-op opportunities, this track immerses you in meaningful, hands-on work across Product, Engineering, Design, and beyond giving you real ownership, not just exposure.

You’ll contribute to real projects and solve real problems, gaining the kind of exposure that most early-career experiences simply don’t offer. We treat interns and co-op students as future builders, because in many ways, they already are.

With our January and June cohorts, you’ll gain more than experience. You’ll gain momentum.

Your role

We're seeking a Regulatory Reporting Intern for our Finance team. You will support regulatory and tax compliance activities by assisting with the preparation of accurate reports and ensuring timely submissions to regulatory authorities.

Drawing on your attention to detail and understanding of financial reporting, you will contribute to preparing regulatory and prudential reports in line with IFRS, support collaboration with Compliance and Finance teams, and help validate financial data to ensure accuracy and completeness.

You will also assist with tax compliance activities including VAT, corporate income tax, and withholding tax calculations and documentation, while supporting reconciliations and tax working papers to ensure compliance with regulatory requirements.

With a proactive mindset, you will support initiatives to improve reporting processes, strengthen internal controls, and document workflows to help enhance operational efficiency.

Your responsibilities 

• Assist in preparing regulatory and prudential reports in line with IFRS.
• Support timely submissions to regulatory authorities in collaboration with Compliance and Finance teams.
• Help validate financial data to ensure accuracy and completeness.
• Assist with VAT, corporate income tax, and withholding tax calculations and documentation.
• Support monthly reconciliations and tax provision working papers.
• Help ensure compliance with other regulatory tax requirements.
• Support initiatives to enhance reporting processes and strengthen internal controls.
• Assist in documenting workflows and identifying opportunities for efficiency improvements.

Your expertise

• Bachelor’s degree in Accounting, Finance, or a related field
• 0–2 years of experience.
• Foundational understanding of IFRS and tax principles
• Strong Excel skills and analytical mindset
• High attention to detail and strong sense of ownership
• Excellent communication skills in English and Arabic

Skills:

• Proficiency in Microsoft Office, particularly Excel and Word.
• Basic understanding of financial reporting standards (IFRS) and regulatory reporting.
• Familiarity with tax concepts including VAT and corporate income tax.
• Strong analytical and problem-solving abilities.

Attributes:

• Detail-oriented and precise, with strong organizational skills.
• Proactive and dependable, committed to delivering accurate and timely outputs.
• Collaborative and adaptable, comfortable working with cross-functional teams.
• Strong sense of accountability and commitment to regulatory compliance.

Why Tamara?

We’re proud to be Saudi’s first FinTech unicorn.

Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. & There is no playbook for that; our Tamarians are writing it.

Our teams are made up of innovators, problem-solvers, and learners we thrive on curiosity and collaboration.

If this sounds like you: curious, driven, and ready to build, we’d love to meet you 

Apply now and join the next generation of Builders! 

About the program

At Tamara, we believe potential should be stretched early.

Our Flagship Builders Internship & Co-Op track is crafted for students who don’t want a passive internship but a real seat at the table. If you’re hungry to apply what you’ve learned, in a fast-moving, high-performance environment, this is where you begin.

Built for current students seeking internship or co-op opportunities, this track immerses you in meaningful, hands-on work across Product, Engineering, Design, and beyond giving you real ownership, not just exposure.

You’ll contribute to real projects and solve real problems, gaining the kind of exposure that most early-career experiences simply don’t offer. We treat interns and co-op students as future builders, because in many ways, they already are.

With our January and June cohorts, you’ll gain more than experience. You’ll gain momentum.                                                                                                                                                                 

Your role

We are offering a hands-on internship opportunity within our People Operations team for curious and eager-to-learn individuals. As a People Operations Intern, you will gain practical exposure to the day-to-day operational side of the Care people team from maintaining employee records and supporting onboarding activities to helping coordinate internal communications and events.

This role is designed for current university students or recent graduates who want to build a strong foundation in people operations. You will work under close guidance from experienced HR professionals, and no prior professional HR experience is required. What matters most is a positive attitude, reliability, and a willingness to learn. By the end of your internship, you will have a solid understanding of core HR processes and how People Operations supports a thriving workplace.

Your Responsibilities:

•   Assist with the day-to-day administrative tasks of the People Operations team, including filing, data maintenance, and document organization.
•   Help maintain and update employee records and HR databases, ensuring data accuracy and completeness under the guidance of senior team members.
•   Support the onboarding process for new hires by preparing welcome materials, scheduling orientation sessions, and ensuring workstation readiness.
•   Coordinate logistics for internal events, training sessions, and employee engagement activities (e.g., booking rooms, sending invitations, tracking attendance).
•   Assist in organizing and archiving employee documentation such as contracts, letters, and policy acknowledgments.
•   Help respond to routine employee inquiries by directing them to the appropriate HR team member or relevant company policy.
•   Support the team with basic data gathering and simple reporting tasks.
•   Carry out additional ad-hoc tasks and special projects assigned to support overall team efficiency.

Your expertise:

Education

•   Currently pursuing or recently completed a Bachelor’s degree in Human Resources, Business Administration, Management, or a related field.
•   Students in their final year or those completing a cooperative training (Co-op) requirement are encouraged to apply.

Skills:

• Strong organizational skills and attention to detail, with the ability to follow instructions carefully.
• Good written and verbal communication skills in Arabic; working knowledge of English is preferred.
• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint) or Google Workspace.
• Ability to handle information with discretion and maintain confidentiality.
  
  

Attributes:

• Proactive and positive attitude with a strong willingness to learn.
• Reliable, punctual, and able to manage time effectively in a professional setting.
• Comfortable working in a team environment and interacting with colleagues at different levels.

About Us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices. 

Your role

We're seeking a Team Leader for our Partner Care Team. As Team Leader, you will be crucial in overseeing and assessing the activities of  our partner care service representatives, as well as providing frequent performance feedback.

Drawing on your proficiency in leading, providing coaching, feedback, and development opportunities to help them reach their full potential, you will be responsible for developing and monitoring the everyday activities of customer service operations, assisting customer service representatives with duties as needed to create unique experiences only Tamara can provide. 

With a proven track record of success in leading and motivating teams, excellent communication, interpersonal, problem-solving skills, and ultimately revolutionize the way millions of users shop, pay, and bank.

You are a driven, determined, curious team player, knowing that collective strength means we all win. With a positive outlook, you are solution-oriented–persevering regardless of circumstances, always finding a way through, no matter the challenges. 

You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success.

This is a voice support role based onsite in our Riyadh offices.

Your responsibilities

• Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.
• Strategizing and monitoring the daily activities of customer service operations.
• Assisting customer service staff with duties where required.
• Training staff in areas of customer service and company policies.
• Monitoring and authenticating returns, exchanges, and voids.
• Investigating and solving customer service complaints.
• Assisting with the development and implementation of service policies, and explaining these to staff and customers.
• Maintaining documentation pertaining to customer service department activities

Your expertise

• Bachelor’s or Master’s degree in business administration, management studies, or in a related discipline.
• Prior experience (up to 3 years) in the field of customer service or contact center is also necessary for this position. Must have atleast 1 years of experience as supervisor or team lead
• Leadership Skills: Customer experience managers are able to organize and direct the activities of customer experience representatives to ensure the delivery of high quality service to customers.
• Communication Skills: They are well versed in effectively interacting with clients to identify and process their requirements.
• Customer Service Skills: They are able to courteously interact with clients to ensure positive customer experience

About Us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.

Your role

We're seeking a Fraud Operations Investigator for our Fraud team. As a Fraud Investigator, you will be crucial in monitoring and investigating suspicious transactions and activities to help protect the company and customers from financial losses and reputational damage. This is from both Merchant or Customer side.

Drawing on your proficiency in uncovering harmful activities through in-depth investigations and clear reports, you will be responsible for proactively reaching out to customers and merchants to confirm crucial details and ensure smooth transactions to create unique experiences only Tamara can provide. 

With a proven track record of analyzing complex data with precision, extracting valuable insights through keen observation, connecting effectively across cultural and communication styles, fostering teamwork and success, and ultimately revolutionize the way millions of users shop, pay, and bank.

You are a driven, determined, curious team player, knowing that collective strength means we all win. With a positive outlook, you are solution-oriented–persevering regardless of circumstances, always finding a way through, no matter the challenges. 

You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success.

Responsibilities

• Monitor and analyze transactions and activities to identify potential fraud, money laundering, or other criminal activities utilize data analysis, statistical modeling, and fraud detection tools to identify suspicious patterns, trends, and anomalies in financial transactions. 
• Investigate suspicious activities and prepare detailed reports of findings.
• Collaborate with other teams to implement fraud prevention measures and improve overall security.
• Stay up-to-date with industry trends and developments in fraud prevention techniques and technologies.
• Provide support and guidance to other team members as needed.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Qualifications

• Bachelor's degree in a related field or equivalent experience
• Knowledge or Excel, SQL and Python is preferred
• 1 to 3 years of experience in fraud prevention or investigation on either Consumer or Merchant side.
• Strong analytical skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Fluency in English and Arabic

All qualified individuals are encouraged to apply.

Why Tamara?

We’re proud to be Saudi’s first FinTech unicorn.
Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. & There is no playbook for that; our Tamarians are writing it. Our teams are made up of innovators, problem-solvers, and learners we thrive on curiosity and collaboration.
If this sounds like you: curious, driven, and ready to build, we’d love to meet you
Apply now and join the next generation of Builders!

About the Program: 

At Tamara, we believe exceptional talent deserves an exceptional launchpad.

Our Flagship Builders Program is designed for ambitious graduates ready to step into real responsibility from day one. This isn’t a rotational “observer” program, it’s a career accelerator built for those who want to build, own, and raise the bar early.
Designed for recent graduates and early-career talent with up to two years of experience, the program places you directly into high-impact roles across Product, Engineering, Design, and beyond. You’ll contribute immediately and grow at an accelerated pace.
From Product to Engineering, Design to Commercial, you’ll tackle meaningful challenges that shape how millions experience fintech across the region. You’ll be trusted with ownership, surrounded by high-caliber peers, and mentored by leaders who expect excellence.

Our January and June cohorts are your opportunity to move fast, think big, and start building what’s next - not someday, but now.

About the role 

We’re looking for a fresh graduate or early-career Data Platform Engineer on a builder track.

This role is for someone who wants to build the foundations behind analytics and AI. You will help develop and run the data platform that makes data available, secure, governed, and fast. That includes pipelines, event streaming ingestion, warehouses and lakes, and the guardrails that keep data trusted.

With the advancement of AI, we care more about strong fundamentals than memorizing tools. Use AI assistants to move faster, but always own correctness, reliability, and security.

Your responsibilities

• Build and maintain the data platform
  • Help develop and maintain platform architecture (data warehouse, data lake, governance, protection).
  • Keep the platform reliable, observable, and ready to scale.
• Build robust pipelines (ELT/ETL + event-driven)
  • Build the infrastructure required for optimal extraction, transformation, and loading using SQL and big data technologies.
  • Augment batch pipelines with event-driven patterns where it makes sense (streaming ingestion, CDC, near-real-time processing, and reliable delivery).
  • Improve pipeline performance, cost, and reliability.
• Make the platform easier every week
  • Identify, design, and implement internal improvements: automate manual processes, optimize data delivery, and redesign components for scalability.
• Enable analytics and AI use cases
  • Build platform primitives and data products that power self-serve analytics and AI-assisted insights (not only dashboards).
  • Support analytics tooling that uses the pipelines to deliver actionable insights into customer acquisition, operational efficiency, and key business metrics.
• Partner with stakeholders
  • Work with stakeholders including Executive, Product, Data, and Design teams to resolve data technical issues and support infrastructure needs.
• Keep data secure across boundaries
  • Help keep data separated and secure across national boundaries, including through multiple data centers and appropriate access controls.

Your expertise (must have)

• Fresh graduate or < 1 year of relevant experience (internships and projects count).
• Solid programming fundamentals in Python, Java, Go, or similar.
• Strong SQL fundamentals.
• Understanding of data concepts: schemas, partitions, data quality, SLAs, and basic security/PII awareness.
• A problem-solving mindset and comfort debugging systems end-to-end.
• Clear communication and a collaborative approach.

Nice to have

• Familiarity with cloud data stack concepts (warehouses, object storage, orchestration, streaming).
• Exposure to event streaming (Kafka concepts like topics, partitions, consumer groups) or CDC.
• Experience with dbt, Airflow, Spark, or similar tools (coursework or projects count).
• Basic Terraform/IaC and CI/CD familiarity.
• Experience using AI assistants responsibly for coding, debugging, and documentation.

What success looks like

• You ship at least one production-ready pipeline or platform improvement that reduces toil or improves reliability.
• You can debug a data issue from source to downstream consumption with clear root cause and fix.
• Teams can onboard to data sources faster, with better documentation and fewer manual steps.
• Platform reliability and data quality improve in measurable ways (latency, failures, freshness, or coverage).

About Us 

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.

Your Role 

We're seeking an Engineering Manager II to lead a critical area of our engineering organization. In this role, you will be accountable for the delivery and technical strategy across multiple complex and related domains within our product. You will lead a high-performing team of 6-10 senior engineers, potentially structured across two squads, driving the execution of team-level goals that are directly aligned with broader organizational priorities.

Drawing on your deep expertise in software development and proven leadership, you will guide the architectural evolution of your team's systems, ensuring they are reliable, scalable, and performant. You will be a key partner to product and business leadership, influencing medium- and long-term strategy and ensuring your teams are focused on delivering measurable impact.

Your ultimate responsibility is to orchestrate technical excellence, foster the growth of senior engineers and future leaders, manage complex cross-team dependencies, and transform how millions of users engage in shopping, payment, and banking activities.

You are a driven, determined, and curious leader, who knows that collective strength means we all win. With a positive outlook, you are solution-oriented–persevering regardless of circumstances, always finding a way through, no matter the challenges. You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success.

Your Responsibilities

• Leadership & Strategy: Inspire and guide a group of senior engineers, setting a clear direction that aligns with the company vision. Drive alignment between technology goals and product priorities, advocating for long-term technical quality alongside short-term delivery.
• People Leadership & Development: Develop both direct reports and skip-levels for future leadership roles. Create growth opportunities for senior engineers, mentor those aspiring to become Engineering Manager I's, and support the success of new managers. Drive team structure decisions, hiring plans, and succession planning while effectively managing performance across all levels.
• Technical Excellence: Lead architectural discussions for your team's systems. Drive continuous improvements to system reliability, performance, and scalability. Monitor technical health and ensure the team maintains a healthy balance between new feature delivery and technical investment.
• Execution & Delivery: Define and own the delivery plans for initiatives that span multiple teams. Own resource allocation and hiring strategy for your area. Proactively identify and resolve complex cross-team delivery challenges, making strategic trade-offs between short- and long-term value. Provide clear visibility to leadership on project status, risks, and mitigation strategies.
• Product & Business Partnership: Partner directly with Product and business leadership to influence medium- and long-term product strategies. Ensure your teams are focusing on measurable outcomes and ROI, and encourage a culture of thoughtful experimentation aligned with strategic goals.
• Team Health & Collaboration: Build a healthy, inclusive environment of trust, ownership, and accountability. Foster a strong collaboration and knowledge-sharing culture. Work closely with peer Engineering Managers and the architecture board to ensure alignment and drive standards across the engineering organization.

Your Expertise

• You have at least 4+ years of experience managing one or more engineering teams, with a proven track record of managing senior individual contributors and leading projects of medium-to-high complexity.
• Demonstrated experience owning delivery for initiatives spanning multiple teams or complex product domains.
• Strong technical background in modern software development (e.g., Java/Go, Kubernetes, CI/CD, Messaging Queues, Cloud Services), with experience leading architectural discussions and driving technical strategy.
• Experience partnering with product managers to influence product roadmaps and align technical strategy with business objectives.
• Proven ability to develop engineering talent, including mentoring senior engineers and aspiring managers.
• Expertise in Agile methodologies and experience resolving complex, cross-team delivery challenges in a fast-paced environment.
• Fintech or eCommerce experience is a strong plus.

About us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.

Tamara is Saudi’s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices.

About the Role

We’re looking for a Senior Product Manager to lead the Care Technology product portfolio. This role is critical to shaping how Tamara's Care ecosystem scales, driving the strategy, prioritization, and delivery of the platforms, tools, and experiences that enable efficient operations, empower frontline teams, and elevate customer and partner support outcomes.

This is a hands-on role with a people leadership dimension. You'll be setting direction for a product team while staying close to the work yourself. AI fluency is central to this role; you'll be expected to identify and drive AI integration across the care stack, and help your team build the product intuition to do the same.

This role is highly cross-functional and sits at the intersection of product, operations, and technology. You'll work closely with Engineering, Design, Analytics, Care Operations and business stakeholders across Care and beyond to shape strategy and drive execution end-to-end.

Responsibilities

• Own and drive the Care Tech roadmap, balancing short-term delivery with long-term strategic bets
• Translate business needs into clear requirements and prioritization frameworks
• Lead and develop Product Managers and Designers, fostering strong product craft
• Drive AI adoption across the care stack, from workflows to agent tools and conversational experiences
• Align cross-functionally to solve high-impact problems with the right guardrails
• Define and track success metrics to guide prioritization and resource allocation
• Partner with Engineering and Design to drive execution, resolve trade-offs, and maintain momentum
• Establish scalable documentation and knowledge-sharing practices

What You’ll Need

Experience

• 7+ years of product management experience, with 2+ years leading other Product Managers.
• Track record of building internal platforms, operational tooling, or customer-facing products at scale
• Previous experience in customer service product environments.
• Fintech/financial services background is a strong plus
• Hands-on exposure to AI-powered products or features.

Skills

• Strong people leadership with the ability to coach PMs at different levels and build a high-performing, accountable team
• Excellent stakeholder management and communication across business, operations, and technical functions
• Able to turn ambiguity into structured plans, clear priorities, and well-scoped roadmaps
• Solid understanding of technical systems, APIs, and third-party integrations
• Strong product intuition around AI and automation, and how to apply them practically
• Data-driven. Uses metrics to make decisions, not just report on them
• Comfortable operating in agile environments with multiple squads and work-streams running in parallel

About us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.

Tamara is Saudi’s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices.

• Strategy & Roadmap: Define and drive the roadmap for seamless authentication (Login, Biometrics, SSO) and intelligent "Step-up" journeys (3DS, ID&V) that trigger dynamically based on risk.
• UX & Data Excellence: Use granular data to identify where users drop off in the auth funnel. Partner with Design to turn high-friction security moments into intuitive, reassuring experiences.
• Compliance & Risk Balance: Collaborate with Legal, Risk, and Compliance teams to ensure our flows meet SAMA/regional regulations without sacrificing the "Tamara speed" our customers love.
• Platform Thinking: Build scalable, API-first authentication services that can be leveraged across the entire Tamara super-app ecosystem.
• Execution: Lead a cross-functional squad of engineers, designers, and data scientists. Drive the delivery of OKRs focused on Authentication Success Rates and Account Takeover (ATO) Prevention.

About us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.

Tamara is Saudi’s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices.

About the Role

We’re looking for a Senior Product Manager to lead the Care Technology product portfolio. This role is critical to shaping how Tamara's Care ecosystem scales, driving the strategy, prioritization, and delivery of the platforms, tools, and experiences that enable efficient operations, empower frontline teams, and elevate customer and partner support outcomes.

This is a hands-on role with a people leadership dimension. You'll be setting direction for a product team while staying close to the work yourself. AI fluency is central to this role; you'll be expected to identify and drive AI integration across the care stack, and help your team build the product intuition to do the same.

This role is highly cross-functional and sits at the intersection of product, operations, and technology. You'll work closely with Engineering, Design, Analytics, Care Operations and business stakeholders across Care and beyond to shape strategy and drive execution end-to-end.

Responsibilities

• Own and drive the Care Tech roadmap, balancing short-term delivery with long-term strategic bets
• Translate business needs into clear requirements and prioritization frameworks
• Lead and develop Product Managers and Designers, fostering strong product craft
• Drive AI adoption across the care stack, from workflows to agent tools and conversational experiences
• Align cross-functionally to solve high-impact problems with the right guardrails
• Define and track success metrics to guide prioritization and resource allocation
• Partner with Engineering and Design to drive execution, resolve trade-offs, and maintain momentum
• Establish scalable documentation and knowledge-sharing practices

What You’ll Need

Experience

• 7+ years of product management experience, with 2+ years leading other Product Managers.
• Track record of building internal platforms, operational tooling, or customer-facing products at scale
• Previous experience in customer service product environments.
• Fintech/financial services background is a strong plus
• Hands-on exposure to AI-powered products or features.

Skills

• Strong people leadership with the ability to coach PMs at different levels and build a high-performing, accountable team
• Excellent stakeholder management and communication across business, operations, and technical functions
• Able to turn ambiguity into structured plans, clear priorities, and well-scoped roadmaps
• Solid understanding of technical systems, APIs, and third-party integrations
• Strong product intuition around AI and automation, and how to apply them practically
• Data-driven. Uses metrics to make decisions, not just report on them
• Comfortable operating in agile environments with multiple squads and work-streams running in parallel

About Us 

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses. 

Tamara is Saudi’s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices.

Your Role 

We're seeking an Engineering Manager I for one of our core engineering teams. As an Engineering Manager I, you will be crucial in leading a team to develop and enhance our payment solutions. You will guide your team in building and owning a meaningful segment of our platform, ensuring the delivery of high-quality features that create the unique experiences only Tamara can offer.

Drawing on your proficiency in software development and team leadership, you will be responsible for providing technical direction for your team, fostering a culture of quality, and driving the execution of your team's roadmap. You will lead a focused team of 4-6 engineers (Backend, Frontend, QA) and collaborate closely with designers, analysts, and product experts. Your responsibilities will center on guiding technical decisions, ensuring on-time delivery of the team's roadmap, and fostering the career growth of your engineers.

You are a driven, determined, curious team player, knowing that collective strength means we all win. With a positive outlook, you are solution-oriented–persevering regardless of circumstances, always finding a way through, no matter the challenges. You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success.

Your Responsibilities

• Leadership: Inspire and motivate a team of 4-6 engineers within a single squad. Provide clear direction for the team, aligning their goals with the company vision and strategy. Build a healthy environment of trust, feedback, and a strong sense of ownership.
• People Development: Develop talent through ongoing coaching, mentoring, and providing challenging growth opportunities. Give candid and constructive feedback frequently. Run effective 1:1s, assess performance, and play a key role in helping us attract, develop, and retain great engineering talent for your team.
• Technical Contribution & Ownership: As a significant technical contributor, you will maintain a strong understanding of your team's software architecture. You will provide technical direction, facilitate technical decision-making in collaboration with senior engineers, and drive quality practices like code reviews and testing. You will support the adoption of engineering best practices such as CI/CD and observability.
• Execution & Delivery: Plan and manage your team's execution to deliver on roadmap commitments. Help the team break down complex topics into smaller, manageable tasks in collaboration with Product and UX. Identify risks early, communicate them to stakeholders, and work actively to mitigate them.
• Team Performance: You are accountable for your team's on-time delivery. You will help define and refine team-level processes to improve effectiveness and ensure alignment with broader organizational goals.
• Collaboration: Partner with Product and business leadership to influence product strategy and drive alignment between technical goals and product priorities. Work closely with other Engineering Managers and the architecture board to ensure consistency and shared learning.

Your Expertise

• You have 1-3 years of experience in an engineering leadership role (e.g., Team Lead, Tech Lead, or Engineering Manager), guiding a team of at least 4 engineers.
• You have a strong technical background in software development (e.g., Java, Go, Kubernetes, CI/CD, Messaging Queues, Cloud Services).
• You are motivated by working in a fast-paced, high-growth startup environment.
• You have a good understanding of Agile methodologies (Scrum/Kanban).
• Fintech/eCommerce experience is a plus.

About Us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.

Your role

We're seeking Partner Care Advisors for our Partner Care team. In this role, you will be crucial in providing answers to partners queries through website and live chat related to Tamara’s services. This role will be based onsite in our Riyadh Office.

Drawing on your proficiency in managing interaction with customers on a daily basis, you will be responsible for delivering exceptional customer service through accurate information and tailored solutions that address their needs to create unique experiences only Tamara can provide.

With a proven track record of leveraging strong communication skills (written & verbal) to effectively solve customer issues and find solutions quickly, even in a fast-paced environment, and ultimately revolutionize the way millions of users shop, pay, and bank.

You are a driven, determined, curious team player, knowing that collective strength means we all win. With a positive outlook, you are solution-oriented–persevering regardless of circumstances, always finding a way through, no matter the challenges.

You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success.

Your responsibilities

• Answer inbound Emails and respond to live chats in an efficient manner.
• Identify customer questions, concerns, and overall needs.
• Provide accurate answers and solutions to customer queries.
• Reviewing customer accounts and transactions while resolving issues.
• Giving detailed explanations of services.
• Understanding and striving to meet support metrics while providing excellent customer service, and follow communication “scripts” when handling different topics.
• Reviewing customer accounts and transactions while resolving issues.
• Giving detailed explanations of services.

Your expertise

• Previous customer service experience is a must (min 1-2 years)
• Native Arabic speaker.
• Previous experience in handling customer escalations is a plus
• Fluency in English Language, B1 profile.
• Ability to use computers.
• Ability to use internet applications.
• University degree holder
• Great verbal & written communication skills.
• Ability to handle customers’ issues.
• Ability to solve problems in a short period of time.
• Flexibility with rotational working hours/days.

All qualified individuals are encouraged to apply.

Why Tamara?

We’re proud to be Saudi’s first FinTech unicorn. 

Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. There is no playbook for that; our Tamarians are writing it. Our teams are made up of innovators, problem-solvers, and learners. We thrive on curiosity and collaboration. Today, we’re over 1,000 Tamarians, representing 50 nationalities, serving customers across Saudi Arabia, the UAE, and the wider GCC.

If this sounds like you: curious, driven, and ready to build—we’d love to meet you!

About Your Role

If you’re the kind of person who naturally brings people together and loves a good story, this is your seat. We aren't looking for a corporate messenger; we’re looking for a Culture Champion. This role is about making sure our team members (across all offices and time zones) actually feel like they belong to something big.

You’ll be the voice that keeps everyone in the loop and the hands that build the "buzz" through events that people actually want to attend. We’re a fast-growing team, which means you’ll get to work on a bit of everything—from All-Hands events to spotlighting the amazing people behind our projects. If you're proactive, a bit of a storyteller, and don’t mind getting your hands dirty to get things done, you’ll fit right in.

Key Responsibilities

• Craft the Narrative: You will add a lens of storytelling to all messaging and content shared with employees so that it sticks with them long after they’ve seen it.
• Spearhead Immersive Events: From high-stakes All-Hands meetings to team-building celebrations, you’ll lead the charge on events that foster a real sense of community by being our primary "boots on the ground" in Riyadh.
• Process Architecture: You won't just follow the path; you'll help build it. You will identify existing process gaps and critically analyze ways we can improve them alongside our stakeholders.
• Curate the Digital Hub: Ideate and support in keeping our internal portals fresh and user-friendly. Whether it’s a quick poll, an infographic, or a video, you’ll make sure our digital space reflects our "Simplicity" pillar.
• Highlight our People: Grow our Talent Brand and lead employee spotlights to tell the human stories behind our amazing work.
• Stakeholder Ninja: Work closely with multiple stakeholders including the People & Culture team, Executive Leadership, the CEO Office, and cross-functional teams like Finance and Design.

Your Expertise

Experience:

• 2–4 Years of Experience: You’ve spent some time in comms, events, or marketing, and you’re ready to take on more ownership.
• Educational Background: Bachelor’s degree in Marketing, Design, Visual Communications, Business, or a related field.
• Bilingual Fluency: Fluent in reading, writing, and conversing in both Arabic and English.
• Event Savvy: You’ve planned events before and know how to keep your cool when things go sideways. You take the lead on solving the problem rather than waiting for a manual.

Skills:

• Human-Centric Storytelling: You have a knack for turning a technical project update into an interesting story. You write like a human, not a robot.
• Topic Expert: You are a self-starter who can dive deep into a complex topic, ask the right questions, and find your own answers to become a go-to resource.
• Visual Storyteller: You’re a pro at crafting short-form content (think TikTok/Reels style) that people actually want to watch. You can walk into any event or situation and know exactly how to capture and direct it so it feels like a well-crafted story.
• Strategic Thinker: You don't just "post things"—you understand why we are communicating and how it helps Tamara win.
• The Organized Creative: You have a demonstrated ability to take creative ideas and turn them into structured deliverables. 

The Winning Formula:

• Ownership: You don’t wait for a checklist. You see a way to make things better, and you just go for it.
• Insatiable Curiosity: You’re genuinely interested in fintech and the people who build it. You’re always asking, "How can we make this more engaging?"
• Resilient & Humble: You can handle the "messy" parts of a scale-up. You’re confident in your ideas but humble enough to listen and learn from everyone around you.

• Why Tamara?

  We’re proud to be Saudi’s first FinTech unicorn.
  Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. & There is no playbook for that; our Tamarians are writing it.
  Our teams are made up of innovators, problem-solvers, and learners we thrive on curiosity and collaboration.
  If this sounds like you: curious, driven, and ready to build, we’d love to meet you
  Apply now and join the next generation of Builders!
  

  About the program

  At Tamara, we believe exceptional talent deserves an exceptional launchpad.

  Our Flagship Builders Program is designed for ambitious graduates ready to step into real responsibility from day one. This isn’t a rotational “observer” program, it’s a career accelerator built for those who want to build, own, and raise the bar early.

  Designed for recent graduates and early-career talent with up to two years of experience, the program places you directly into high-impact roles across Product, Engineering, Design, and beyond. You’ll contribute immediately and grow at an accelerated pace.

  From Product to Engineering, Design to Commercial, you’ll tackle meaningful challenges that shape how millions experience fintech across the region. You’ll be trusted with ownership, surrounded by high-caliber peers, and mentored by leaders who expect excellence.    

  Our January and June cohorts are your opportunity to move fast, think big, and start building what’s next - not someday, but now.                                                                                                                                                                                                  

  About the role

  As a Talent Development Associate, you will support the design, coordination, and operational delivery of key talent development initiatives across the organization. This role focuses on operationalizing leadership development programs, managing onboarding and development journeys for our Builders Program that targets early talents and ensuring smooth execution of learning experiences.

  You will work closely with the People Business Partners, and business stakeholders to ensure programs are well-organized, scalable, and deliver a high-quality learning experience for participants.

  Key Responsibilities

  • Coordinate the end-to-end logistics of  development programs and learning initiatives.
  • Manage program calendars, training schedules, and participant communication.
  • Support the execution of leadership training sessions, workshops, and learning cohorts.
  • Coordinate with internal stakeholders and external training partners.
  • Operationalize the onboarding and development journey for new hires or early-career talent.
  • Manage onboarding schedules, learning modules, and participant engagement activities.
  • Track participation and ensure smooth onboarding experiences for program cohorts.
  • Monitor participation, attendance, and training completion.
  • Support the evaluation of learning programs through surveys and feedback analysis.

   

  Expertise & Qualifications

  • Your Expertise

    • 0–2 years of experience in Talent Development, Learning & Development, program coordination, or People Operations.

    • Experience supporting onboarding, training programs, workshops, or cohort-based learning initiatives is preferred.

    • Fluent in English.

    Skills

    • Proficient in Microsoft Office, including Excel, PowerPoint, and Word.

    • Basic understanding of learning and talent development practices.

    • Strong coordination and organizational skills to manage programs, schedules, and participant engagement.

    • Effective communication and stakeholder management skills.

    Attributes

    • Highly organized, detail-oriented, and proactive.

    • Dependable with a strong sense of ownership.

    • Collaborative and adaptable in a fast-paced, high-growth environment.

    • Committed to delivering high-quality learning, onboarding, and talent development experiences.

About Us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.

Your role

As a Partner Care Associate, you will be crucial in providing answers to customers queries through phone, website and live chat related to Tamara’s services. This role will be based in our Riyadh office and is an onsite role.

Drawing on your proficiency in managing interaction with customers on a daily basis, you will be responsible for delivering exceptional customer service through accurate information and tailored solutions that address their needs to create unique experiences only Tamara can provide.

With a proven track record of leveraging strong communication skills (written & verbal) to effectively solve customer issues and find solutions quickly, even in a fast-paced environment, and ultimately revolutionize the way millions of users shop, pay, and bank.

You are a driven, determined, curious team player, knowing that collective strength means we all win. With a positive outlook, you are solution-oriented–persevering regardless of circumstances, always finding a way through, no matter the challenges.

You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success.

Your responsibilities

• Answer inbound phone calls, Emails and respond to live chats in an efficient manner.
• Identify customer questions, concerns, and overall needs.
• Provide accurate answers and solutions to customer queries.
• Reviewing customer accounts and transactions while resolving issues.
• Giving detailed explanations of services.
• Understanding and striving to meet support metrics while providing excellent customer service, and follow communication “scripts” when handling different topics.
• Reviewing customer accounts and transactions while resolving issues.
• Giving detailed explanations of services.

Your expertise

• University Graduates.
• Previous customer service experience is a plus.
• Native Arabic speaker.
• Fluency in English Language, B1 profile.
• Ability to use computers.
• Ability to use internet applications.
• Great verbal & written communication skills.
• Ability to handle customers’ issues.
• Ability to solve problems in a short period of time.
• Flexibility with rotational working hours/days.

All qualified individuals are encouraged to apply.

Why Tamara?

We’re proud to be Saudi’s first FinTech unicorn.

Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. & There is no playbook for that; our Tamarians are writing it. Our teams are made up of innovators, problem-solvers, and learners we thrive on curiosity and collaboration. If this sounds like you: curious, driven, and ready to build, we’d love to meet you 

Apply now and join the next generation of Builders!

About Tamara's Builders Program 

At Tamara, we believe exceptional talent deserves an exceptional launchpad.

Our Flagship Builders Program is designed for ambitious graduates ready to step into real responsibility from day one. This isn’t a rotational “observer” program, it’s a career accelerator built for those who want to build, own, and raise the bar early.
Designed for recent graduates and early-career talent with up to two years of experience, the program places you directly into high-impact roles across Product, Engineering, Design, and beyond. You’ll contribute immediately and grow at an accelerated pace.
From Product to Engineering, Design to Commercial, you’ll tackle meaningful challenges that shape how millions experience fintech across the region. You’ll be trusted with ownership, surrounded by high-caliber peers, and mentored by leaders who expect excellence.

Our January and June cohorts are your opportunity to move fast, think big, and start building what’s next - not someday, but now.

About the role

We’re looking for a fresh graduate or early-career AI Engineer on a builder track.

This role sits between software engineering and applied AI. You will build AI-powered features end-to-end: from turning a product problem into an AI approach, to building pipelines and evaluation, to shipping reliable services in production.

You’ll work with both classical ML and generative AI (LLMs, RAG, agents) where they make sense. With the rapid pace of AI, we care more about fundamentals than buzzwords. Use AI assistants to move faster, but always own correctness, privacy, safety, and user impact.

Your responsibilities

• Build AI products that ship
  • Design and implement AI-powered features and internal tools.
  • Integrate models into real systems (APIs, workflows, dashboards, and operational processes).
• Work with LLMs in a production-ready way
  • Build retrieval-augmented generation (RAG) pipelines: data sourcing, chunking, embeddings, retrieval, and prompt templates.
  • Build agent-style workflows when needed (tool use, guardrails, and deterministic fallbacks).
• Own evaluation and quality
  • Define what “good” means: success metrics, offline tests, and human-in-the-loop review.
  • Set up evaluations for quality, safety, latency, and cost.
• Make AI reliable and safe
  • Add observability: logging, tracing, and monitoring for quality regressions.
  • Implement privacy and security controls (PII handling, access control, redaction where needed).
  • Participate in incident response and postmortems when AI systems misbehave.
• Partner across teams
  • Work with product, data, design, and engineering stakeholders to translate messy problems into measurable solutions.
  • Collaborate with platform teams to use existing data pipelines, event streams, and AI tooling responsibly.
• Use AI tools thoughtfully
  • Use AI assistants for prototyping, debugging, and documentation.
  • Validate outputs, document assumptions, and protect sensitive data.

Your expertise (must have)

• Fresh graduate or < 1 year of relevant experience (internships and projects count).
• Solid programming fundamentals in Python (preferred) or another language used for backend services.
• Strong foundations in:
  • Software engineering basics (APIs, testing, reliability)
  • Data handling (SQL and/or dataframes)
  • ML/AI fundamentals (training vs. inference, evaluation, overfitting intuition)
• Clear communication and a collaborative approach.

Nice to have

• Hands-on experience with LLMs and/or RAG from projects (LangChain/LlamaIndex or similar patterns).
• Familiarity with model serving and deployment (REST/gRPC services, batch jobs, streaming consumers).
• Exposure to MLOps concepts (experiment tracking, model registry, monitoring).
• Familiarity with vector databases, search, or information retrieval.
• Understanding of responsible AI, privacy, and security (PII handling, access control, prompt injection awareness).
• Experience using AI assistants responsibly for coding and analysis.

What success looks like

• You ship at least one AI feature or internal tool that is used by real users.
• You set up a simple evaluation and monitoring loop so the system improves over time.
• Your solutions balance quality, latency, and cost, with clear tradeoffs.
• When the AI output is wrong or risky, you can debug, mitigate, and explain why.

All qualified individuals are encouraged to apply.

Why Tamara?

We’re proud to be Saudi’s first FinTech unicorn.
Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. & There is no playbook for that; our Tamarians are writing it.
Our teams are made up of innovators, problem-solvers, and learners we thrive on curiosity and collaboration.
If this sounds like you: curious, driven, and ready to build, we’d love to meet you
Apply now and join the next generation of Builders! 

About the program

At Tamara, we believe exceptional talent deserves an exceptional launchpad.

Our Flagship Builders Program is designed for ambitious graduates ready to step into real responsibility from day one. This isn’t a rotational “observer” program, it’s a career accelerator built for those who want to build, own, and raise the bar early.

Designed for recent graduates and early-career talent with up to two years of experience, the program places you directly into high-impact roles across Product, Engineering, Design, and beyond. You’ll contribute immediately and grow at an accelerated pace.

From Product to Engineering, Design to Commercial, you’ll tackle meaningful challenges that shape how millions experience fintech across the region. You’ll be trusted with ownership, surrounded by high-caliber peers, and mentored by leaders who expect excellence.    

Our January and June cohorts are your opportunity to move fast, think big, and start building what’s next - not someday, but now.                                                                                                                                                                                       

About the Role

We are looking for a motivated and detail-oriented Employee Relations Associate to join our People team. In this role, you will serve as the first point of contact for employee relations matters and play a key part in ensuring the vertical compliance with Saudi labor law and the regulations. Working closely with People Business Partners and People Operations, you will help investigate employee grievances, support disciplinary processes, and contribute to creating a positive, fair, and legally compliant work environment.

Responsibilities

•   Serve as an initial point of contact for employee inquiries and workplace concerns, escalating complex cases to People Business Partners as needed.
•   Assist in conducting fair and thorough investigations into employee grievances, disciplinary matters, and policy violations in accordance with the Saudi Labor Law.
•   Support the administration of disciplinary actions, performance improvement plans, and termination processes while ensuring full compliance with legal requirements.
•   Monitor and help enforce company policies and procedures to align with the Saudi Labor Law, MHRSD regulations, GOSI requirements, and internal governance standards.
•   Maintain accurate and confidential employee relations case files, documentation, and tracking logs.
•   Collaborate with People Business Partners on day-to-day generalist activities including onboarding support, employee engagement initiatives, and HR reporting.
•   Help track and analyze ER metrics (e.g., grievance resolution times, case volumes) and prepare periodic reports for management review.
•   Support the development and rollout of employee awareness campaigns on workplace policies, code of conduct, and labor rights.
•   Stay current with updates to Saudi labor regulations, Saudization (Nitaqat) requirements, and relevant employment legislation to advise the team proactively.
  
  

Your expertise

Experience

•   Bachelor’s degree in Human Resources, Business Administration, Law, or a related field.
•   1–2 years of experience in an HR generalist, HRBP support, or employee relations role, preferably within the Saudi market.
•   Internship or cooperative training experience in an HR department is a plus for fresh graduates.
  
  

Skills

•   Strong foundational knowledge of Saudi Labor Law, GOSI regulations, Wage Protection System (WPS), and Nitaqat/Saudization program.
•   Familiarity with MHRSD platforms and procedures (e.g., Qiwa, Mudad, GOSI online services).
•   Excellent written and verbal communication skills in both Arabic and English.

 Attributes

•  Strong attention to detail with the ability to handle sensitive and confidential information with discretion.
•   Good interpersonal skills and the ability to build trust with employees at all levels.
•   Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); familiarity with HRIS systems is an advantage.
•   Strong organizational and time-management skills with the ability to manage multiple tasks simultaneously.

About Us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices. 

Your role

We're seeking a Customer Care Associate for our Customer Experience team. In this role, you will be crucial in providing answers to customers queries through website and live chat related to Tamara’s services. This role will be based onsite in our Riyadh Office.

Drawing on your proficiency in managing interaction with customers on a daily basis, you will be responsible for delivering exceptional customer service through accurate information and tailored solutions that address their needs to create unique experiences only Tamara can provide.

With a proven track record of leveraging strong communication skills (written & verbal) to effectively solve customer issues and find solutions quickly, even in a fast-paced environment, and ultimately revolutionize the way millions of users shop, pay, and bank.

You are a driven, determined, curious team player, knowing that collective strength means we all win. With a positive outlook, you are solution-oriented–persevering regardless of circumstances, always finding a way through, no matter the challenges.

You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success.

Your responsibilities

• Answer inbound Emails and respond to live chats in an efficient manner.
• Identify customer questions, concerns, and overall needs.
• Provide accurate answers and solutions to customer queries.
• Reviewing customer accounts and transactions while resolving issues.
• Giving detailed explanations of services.
• Understanding and striving to meet support metrics while providing excellent customer service, and follow communication “scripts” when handling different topics.
• Reviewing customer accounts and transactions while resolving issues.
• Giving detailed explanations of services.

Your expertise

• Previous customer service experience is a must (min 1-2 years)
• Native Arabic speaker. Due to human resource regulations we can only consider saudi nationals in this role.
• Previous experience in handling customer escalations is a plus
• Fluency in English Language, B1 profile.
• Ability to use computers.
• Ability to use internet applications.
• University degree holder 
• Great verbal & written communication skills.
• Ability to handle customers’ issues.
• Ability to solve problems in a short period of time.
• Flexibility with rotational working hours/days.

All qualified individuals are encouraged to apply.

About Us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in the New Cairo Office , with additional regional and global support offices. 

Key Responsibilities:

• Monitor and respond to customer inquiries, comments, and messages across social media platforms (e.g., Instagram, Twitter/X, Facebook).
• Ensure all responses are aligned with Tamara’s tone of voice and customer experience guidelines.
• Handle customer complaints, escalate complex issues, and follow up until resolution.
• Identify and flag potential risks, sensitive cases, or PR-related concerns to relevant stakeholders.
• Maintain SLAs, KPIs, and quality standards in all interactions.
• Collaborate with internal teams (Customer Support, Risk, Payments, Tech) to resolve customer issues.
• Document customer interactions accurately using internal tools (e.g., CRM/Zendesk).
• Support in managing app reviews and public feedback professionally.
• Track recurring issues and provide insights for continuous improvement.
  
  

Requirements:

• Experience in customer support or social media moderation.
• Strong written communication skills in Arabic and English.
• Ability to handle difficult customers with empathy and professionalism.
• Familiarity with social media platforms and customer engagement tools.
• Ability to multitask and work in a fast-paced environment.
• Basic understanding of fintech or BNPL is a plus.

Why Tamara?

We’re proud to be Saudi’s first FinTech unicorn.
Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. & There is no playbook for that; our Tamarians are writing it.
Our teams are made up of innovators, problem-solvers, and learners we thrive on curiosity and collaboration.
If this sounds like you: curious, driven, and ready to build, we’d love to meet you
Apply now and join the next generation of Builders! 

About the program

At Tamara, we believe exceptional talent deserves an exceptional launchpad.

Our Flagship Builders Program is designed for ambitious graduates ready to step into real responsibility from day one. This isn’t a rotational “observer” program, it’s a career accelerator built for those who want to build, own, and raise the bar early.

Designed for recent graduates and early-career talent with up to two years of experience, the program places you directly into high-impact roles across Product, Engineering, Design, and beyond. You’ll contribute immediately and grow at an accelerated pace.

From Product to Engineering, Design to Commercial, you’ll tackle meaningful challenges that shape how millions experience fintech across the region. You’ll be trusted with ownership, surrounded by high-caliber peers, and mentored by leaders who expect excellence.    

Our January and June cohorts are your opportunity to move fast, think big, and start building what’s next - not someday, but now.                                                                                                                                                                                      

About the Role

The Customer & Partner Care Trainer is responsible for delivering training programs that equip Customer and Partner Care teams with the knowledge, skills, and confidence required to provide excellent service.

This role plays a key part in onboarding new hires, reinforcing operational knowledge, and supporting continuous learning across the Care organization. The trainer works closely with the Training Design team and Operations to ensure training delivery is effective, engaging, and aligned with operational needs.

Responsibilities

Training Delivery

• Deliver instructor-led training sessions for new hires and existing Customer & Partner Care teams.
• Facilitate training on product knowledge, systems, workflows, customer/partner service skills, communication techniques, company policies, and new company launches for products/features.
• Ensure sessions are engaging, interactive, and aligned with learning objectives.

Onboarding Support

• Facilitate onboarding training for new Care representatives, ensuring they are equipped with the knowledge and operational understanding required to begin handling customer interactions.
• Support the transition from training to the operational environment by reinforcing key processes and expectations.

Learning Reinforcement

• Conduct refresher sessions and targeted training to address knowledge gaps or operational updates.
• Reinforce key concepts through coaching, practical exercises, and scenario-based learning.

Training Effectiveness

• Gather feedback from participants and stakeholders to evaluate training effectiveness.
• Share observations and improvement opportunities with the Training Design team to enhance future training programs.

Training Content Maintenance

• Ensure training materials provided by the Training Design team are used consistently and remain up to date during delivery.
• Flag outdated or unclear materials to the Training Design team for review and updates.

Collaboration with Operations

• Work closely with Operations leaders and SMEs to stay aligned with process updates, product changes, and operational priorities.
• Ensure training delivery reflects current operational practices.

Quality & Coaching Support

• Observe customer interactions where relevant to identify learning opportunities.
• Provide feedback and reinforcement to support the application of training in the live environment.

Continuous Learning

• Stay informed about product updates, process changes, and service standards to ensure accurate training delivery.
• Continuously improve facilitation techniques to enhance learner engagement and knowledge retention.

Your expertise

• Experience:1–2 years of experience in a full-time training role within customer support, partner support, customer service, or a related environment. TOT certification is a strong plus.
• Training and Development Skills: Strong training and development skills are essential. This includes the ability to deliver and implement effective training programs, assess training needs, and evaluate training effectiveness. 
• Communication Skills: Excellent communication skills, both verbal and written, are critical for a trainer. They must be able to effectively convey information and instructions to trainees, as well as communicate with colleagues and stakeholders.
• Customer/ Partner Care Skills: A deep understanding of customer service principles and best practices is essential. Care trainers should be able to coach trainees on how to handle various interactions, resolve issues efficiently, and maintain a positive customer/partner experience.
• Organizational Skills: Strong organizational skills are necessary to manage training schedules, materials, and resources effectively. Care trainers often juggle multiple tasks and responsibilities, so the ability to prioritize and manage time efficiently is crucial.
• Adaptability: The ability to adapt to changing priorities, technologies, and business processes is important in a fast-paced Care environment. Care trainers should be flexible and able to quickly adjust training programs as needed.

About Us

Tamara is the leading fintech platform to shop, pay and bank in Saudi Arabia and the wider GCC region, and Saudi’s first fintech unicorn. Tamara’s mission is to empower people in their daily lives and revolutionize how they shop, pay, and bank. Tamara serves millions of users in KSA, UAE, and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA, eXtra, and Farfetch as well as thousands of SMEs. Tamara is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others.

Your Role

We are seeking a dedicated Application Support Engineer to join our Technical Support team. In this role, you will be responsible for investigating, troubleshooting, and resolving technical issues reported by customers and merchants, while maintaining high standards of service quality. This will include using SQL to query databases, analyze data, and identify root causes for issues.

You will work with cross-functional teams, including Engineering, Product, and Customer Support, to identify root causes, develop solutions, and ensure continuous improvement in system functionality and user experience.

You will excel in this role if you are a proactive problem-solver with strong SQL skills, excellent communication abilities, and a passion for learning. You should be comfortable working in a fast-paced environment, managing multiple priorities, and delivering timely, accurate support.

Your Responsibilities:

• Respond promptly to frontline agents on inquiries via ticketing system, providing technical assistance and guidance.
• Identify and troubleshoot technical issues reported by Customers and Merchants, escalating complex problems to product teams and Senior Engineers when necessary.
• Maintain ownership of escalated cases until resolution, ensuring timely follow-up and user communication.
• Document issue details, investigation steps, resolutions, and lessons learned in a structured and clear manner.
• Contribute to knowledge base content, including troubleshooting guides, FAQs, and technical documentation.

Your Expertise:

• Bachelor’s degree in Computer Science, Information Technology, or related field preferred.
• Previous experience in technical support roles is required.
• Advanced understanding and experience in SQL.
• Strong problem-solving skills and a willingness to learn new technologies.
• Excellent communication skills, both written and verbal, with the ability to convey technical information clearly and effectively to non-technical users.
• Customer-focused mindset with a dedication to providing exceptional service and support.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Proficiency in using support ticketing systems and other relevant software tools.

All qualified individuals are encouraged to apply.

Why Tamara?

We’re proud to be Saudi’s first FinTech unicorn.
Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. & There is no playbook for that; our Tamarians are writing it.
Our teams are made up of innovators, problem-solvers, and learners we thrive on curiosity and collaboration.
If this sounds like you: curious, driven, and ready to build, we’d love to meet you
Apply now and join the next generation of Builders!

About the program

At Tamara, we believe exceptional talent deserves an exceptional launchpad.

Our Flagship Builders Program is designed for ambitious graduates ready to step into real responsibility from day one. This isn’t a rotational “observer” program, it’s a career accelerator built for those who want to build, own, and raise the bar early.

Designed for recent graduates and early-career talent with up to two years of experience, the program places you directly into high-impact roles across Product, Engineering, Design, and beyond. You’ll contribute immediately and grow at an accelerated pace.

From Product to Engineering, Design to Commercial, you’ll tackle meaningful challenges that shape how millions experience fintech across the region. You’ll be trusted with ownership, surrounded by high-caliber peers, and mentored by leaders who expect excellence.    

Our January and June cohorts are your opportunity to move fast, think big, and start building what’s next - not someday, but now.                                                                                                                                                        

Role Summary

As a Training Coordinator, you will be responsible for supporting the design, delivery, and administration of training programs for care staff. This role ensures that training activities & initiatives are well-organized, effectively scheduled, and aligned with organizational standards and regulatory requirements.


Key Responsibilities

Training Coordination & Administration

• Coordinate the scheduling and logistics of training sessions, workshops, and learning programs for care staff.
• Manage training calendars and ensure sessions are communicated clearly to participants and stakeholders.
• Organize training venues, materials, equipment, and digital learning resources.
• Track attendance, completion rates, and training records.

Learning Program Support

• Support the implementation of care training programs, onboarding initiatives, and mandatory training requirements.
• Work closely with the training design team to prepare training materials and learning resources.
• Assist in maintaining learning content, presentations, and participant guides.

Learning Systems & Data

• Maintain accurate records within the Learning Management System (LMS) or other training tracking tools.
• Generate reports on training completion, compliance, and participation.
• Monitor mandatory training requirements and follow up with teams where necessary.

Stakeholder Coordination

• Liaise with care trainers and operational teams to coordinate training needs.
• Support trainers and facilitators during training sessions when required.

Quality & Continuous Improvement

• Collect participant feedback after training sessions.
• Support the review and improvement of training programs and processes.

Skills & Qualifications

Required

• Bachelor’s degree in Human Resources, Education, Business Administration, or a related field (or equivalent experience).
• 1–2 years of experience in training coordination, or learning & development roles.
• Strong organizational and scheduling skills.
• Excellent communication and stakeholder coordination abilities.
• Proficiency in Google Suite and learning management systems.

Preferred

• Experience in contact centers or fintech environments.
• Familiarity with compliance training and mandatory learning programs.
• Experience supporting training logistics for large or distributed teams.

Key Competencies

• Organization & planning
• Attention to detail
• Stakeholder management
• Communication skills
• Problem-solving
• Data tracking and reporting

What Success Looks Like in This Role

• Training programs run smoothly with minimal logistical issues.
• High training attendance and completion rates.
• Accurate and up-to-date training records.
• Positive feedback from learners and trainers.

About Us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.

Your Role

This role requires you to be a Swiss Army knife. It'll engage every skill you have and make your brain cells perk up—left brain, right brain, and muscles you didn't know you had.

If you're the type who enjoys building the plane while it's flying, this is your seat. We're a brand-new comms department, inside a 1,000-person scale-up operating across multiple offices and time zones.

There's structure where it matters and space to build it where it doesn't exist yet.You'll help shape how we work, not just execute what's already there.

We're in charge of crafting the company's narrative and ensuring it's clear, consistent, and visible across all our stakeholders: customers, partners, media, talent, investors, regulators, and more.We're looking for a PMO Specialist to help run, coordinate, and deliver the work that keeps our Communications function moving forward.

Your Responsibilities

Strategic Project Delivery:

• Own end-to-end delivery: Lead high-impact projects and special initiatives. You will drive timelines, manage complex stakeholder relations, and ensure high-quality output across the board.
• Orchestrate complexity: Manage multiple parallel workstreams, ensuring tight alignment across cross-functional partners (Product, Finance, Legal, etc.) and leadership.
• Agency & Vendor Stewardship: Lead the analytical and negotiation process with agencies and vendors. You will work directly with agency owners to define scope, refine performance metrics, and ensure commercial alignment with our strategic goals.

Strategic Planning & Executive Influence:

• Drive planning cycles: Lead the operational aspects of annual planning, budgeting, and OKR processes. You will be responsible for the integrity of the data and the quality of materials presented to executive leadership and the CEO Office.
• Strategic facilitation: Proactively manage stakeholder alignment, ensuring clear communication and progress across the organization.

Operational Excellence & Architecture:

• Build and scale: Don’t just follow processes—architect them. You will identify gaps in our current operations and build scalable frameworks from scratch to improve team efficiency.
• Drive truth and transparency: Establish and enforce rigorous standards for documentation, tracking, and reporting that serve as the "single source of truth" for the department.

Commercial & Contract Rigor:

• Lead contract lifecycle: Take ownership of the coordination of agreements, NDAs, and vendor contracts, working closely with Legal and Finance to navigate complex procurement cycles.
• Financial stewardship: Proactively manage the financial health of the function, including budget tracking, billing, and vendor management, with high precision and autonomy.

You'll work closely with:

• Internal teams (Finance, Legal, Product, IT, Design, HR)
• External agencies and vendors
• Executive leadership and the CEO Office

Your expertise

Skills & Experience:

• Strategic Project Leadership: Proven ability to manage competing priorities and complex stakeholder landscapes in a fast-paced environment.
• Cross-Functional Collaboration: Demonstrated success working in diverse, high-impact teams, with the ability to bridge gaps between different departments to drive collective progress.
• Exceptional Communication: Expert-level written and verbal communication, with the ability to synthesize complex data into clear, persuasive narratives for senior leadership.

Mindset:

• Owner Mindset: You take full ownership of your domain. You don’t wait for instructions to fix broken processes—you see them, you build the solution, and you own the outcome.
• Comfort with Ambiguity: You thrive in environments where the path isn’t clearly defined. You have a natural ability to create structure out of chaos.
• High-Stakes Grit: You are ambitious, hungry to learn, and capable of working effectively across multiple priorities in a high-pressure, fast-moving business environment.

Independent Driver: You are a self-starter who can navigate complex organizational structures to push progress forward, even when resources are constrained.

About Us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices. 

Your role

We're seeking a Customer Care Associate for our Customer Experience team. In this role, you will be crucial in providing answers to customers queries through phone calls, website and live chat related to Tamara’s services. This role will be based in our offices in Riyadh and is onsite

Drawing on your proficiency in managing interaction with customers on a daily basis, you will be responsible for delivering exceptional customer service through accurate information and tailored solutions that address their needs to create unique experiences only Tamara can provide.

With a proven track record of leveraging strong communication skills (written & verbal) to effectively solve customer issues and find solutions quickly, even in a fast-paced environment, and ultimately revolutionize the way millions of users shop, pay, and bank.

You are a driven, determined, curious team player, knowing that collective strength means we all win. With a positive outlook, you are solution-oriented–persevering regardless of circumstances, always finding a way through, no matter the challenges.

You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success.

Your responsibilities

• Answer inbound phone calls, Emails and respond to live chats in an efficient manner.
• Identify customer questions, concerns, and overall needs.
• Provide accurate answers and solutions to customer queries.
• Reviewing customer accounts and transactions while resolving issues.
• Giving detailed explanations of services.
• Understanding and striving to meet support metrics while providing excellent customer service, and follow communication “scripts” when handling different topics.
• Reviewing customer accounts and transactions while resolving issues.
• Giving detailed explanations of services.

Your expertise

• University Graduates.
• Previous customer service experience is a plus.
• Native Arabic speaker.
• Fluency in English Language, B1 profile.
• Ability to use computers.
• Ability to use internet applications.
• Great verbal & written communication skills.
• Ability to handle customers’ issues.
• Ability to solve problems in a short period of time.
• Flexibility with rotational working hours/days.

All qualified individuals are encouraged to apply.

Why Tamara?

We’re proud to be Saudi’s first FinTech unicorn.
Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. & There is no playbook for that; our Tamarians are writing it. Our teams are made up of innovators, problem-solvers, and learners we thrive on curiosity and collaboration.
If this sounds like you: curious, driven, and ready to build, we’d love to meet you
Apply now and join the next generation of Builders!

About the Program: 

At Tamara, we believe exceptional talent deserves an exceptional launchpad.

Our Flagship Builders Program is designed for ambitious graduates ready to step into real responsibility from day one. This isn’t a rotational “observer” program, it’s a career accelerator built for those who want to build, own, and raise the bar early.
Designed for recent graduates and early-career talent with up to two years of experience, the program places you directly into high-impact roles across Product, Engineering, Design, and beyond. You’ll contribute immediately and grow at an accelerated pace.
From Product to Engineering, Design to Commercial, you’ll tackle meaningful challenges that shape how millions experience fintech across the region. You’ll be trusted with ownership, surrounded by high-caliber peers, and mentored by leaders who expect excellence.

Our January and June cohorts are your opportunity to move fast, think big, and start building what’s next - not someday, but now.

About the role

We’re looking for a fresh graduate or early-career Machine Learning Engineer on a builder track.

This role is for someone who wants to take ML from “cool idea” to “running in production”. You will work across data, modeling, and software engineering to build, deploy, and operate models that improve customer experience, reduce risk, and unlock operational efficiency.

With the advancement of AI, we care more about fundamentals than buzzwords. Use AI assistants to move faster, but always own correctness, safety, privacy, and performance.

Your responsibilities

• Build and ship ML systems
  • Develop and deploy ML models and services that solve real business problems.
  • Write production-quality code, tests, and documentation.
• Own the full model lifecycle
  • Help with data understanding, feature creation, training, evaluation, and iteration.
  • Set up offline and online evaluation, and monitor performance after release.
• Make ML reliable in production
  • Improve model serving reliability, latency, and cost.
  • Implement monitoring for data drift, model drift, and key quality metrics.
  • Participate in incident response and postmortems when needed.
• Work with data and platform teams
  • Partner with data engineers and platform engineers on pipelines, event-driven signals, and data quality.
  • Use event streaming patterns when appropriate (near-real-time features, online scoring, CDC signals).
• Build tools that help others move faster
  • Contribute to reusable training and serving components (templates, libraries, CI/CD, feature pipelines).
  • Help enable safe self-serve ML and AI usage across teams.
• Use AI tools thoughtfully
  • Use AI to accelerate prototyping, debugging, documentation, and test generation.
  • Validate outputs, document assumptions, and protect sensitive data.

Your expertise (must have)

• Fresh graduate or < 1 year of relevant experience (internships and projects count).
• Solid programming fundamentals in Python (preferred) or another language used for ML systems.
• Strong fundamentals in:
  • Data structures and algorithms (enough to write efficient, reliable code)
  • Probability and statistics basics
  • ML fundamentals (supervised learning, overfitting, validation, metrics)
• Comfort working with data using SQL and/or Python.
• A problem-solving mindset and curiosity to learn quickly.
• Clear communication and a collaborative approach.

Nice to have

• Experience with common ML libraries (scikit-learn, PyTorch, TensorFlow) through coursework or projects.
• Familiarity with model deployment patterns (APIs, batch scoring, streaming/online scoring).
• Exposure to MLOps concepts (experiment tracking, model registry, CI/CD, monitoring).
• Familiarity with cloud (GCP/AWS) and containers (Docker) is a plus.
• Understanding of responsible AI and privacy (PII handling, access control, evaluation).
• Experience using AI assistants responsibly for coding and analysis.

What success looks like

• You ship at least one end-to-end ML improvement (model, feature, or service) that runs reliably.
• You can explain model performance clearly: what improved, what did not, and why.
• Monitoring is in place for your models, and you react quickly when metrics drift.
• You reduce manual effort for the team by adding a reusable component, template, or automation.