Program Manager Jobs in San Jose.
All active Program Manager roles based in San Jose.
Pick a job to read the details
Tap any role on the left — its description and apply link will open here.
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
The Players team at Roku is responsible for building and evolving Roku's award-winning lineup of streaming sticks, set-top boxes, and streambars — the devices that millions of people rely on every day to access the content they love. We don't just build hardware—we also develop new software features that deliver the best streaming experience on both new and existing Roku devices. Our team operates across the US and UK, collaborating seamlessly across time zones with external manufacturing partners, silicon vendors, and cross-functional teams across Roku to take products from concept through mass production. It is a fast-paced, hands-on team that values resourceful, pragmatic, and passionate people who deliver great products at scale.
About the role
We are looking for a Senior Technical Program Manager with deep experience in hardware program management and exposure to software development programs to join our Players team. This is an individual contributor role focused on driving consumer electronics products from concept through mass production. You will own end-to-end program execution across hardware development, manufacturing, and operations — coordinating with internal engineering teams and external partners across multiple time zones. The ideal candidate brings strong experience managing hardware programs at scale in the consumer electronics industry, has worked closely with contract manufacturers and component vendors, and thrives in a collaborative, fast-moving environment. This is a unique opportunity for someone who combines technical depth with program management excellence and who is excited to help shape the next generation of Roku streaming devices.
For California Only - The estimated annual salary for this position is between $164,900 - $299,400 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What You'll Be Doing
- Own end-to-end program management for Roku player products, driving hardware development from concept through engineering validation, design verification, and into mass production
- Build and maintain detailed program schedules, track milestones, manage critical paths, and provide clear status reporting to stakeholders and leadership
- Coordinate across hardware engineering, mechanical engineering, software, quality, operations, creative, compliance, and other cross-functional teams to deliver products on time and on budget
- Track software feature completion, bug triage, and release readiness for new product launches
- Coordinate OS integration and certification testing timelines with hardware schedules
- Manage relationships with external manufacturing partners (ODMs/CMs), component suppliers, and SOC vendors
- Proactively identify hardware program risks — design maturity, tooling readiness, supply chain constraints, and schedule pressure — and develop mitigation strategies
- Drive Design for Manufacturing (DFM) and Design for Assembly (DFA) conversations to optimize product cost, quality, and manufacturability
- Facilitate cross-functional technical discussions, challenge assumptions, and drive data-driven decision-making
- Communicate program status, risks, and trade-offs clearly and concisely to stakeholders at all levels
- Drive post-mortems on build events and quality issues, feeding learnings back into processes and future programs
- Support vendor selection processes, RFQs, and negotiations in collaboration with operations and supply chain teams
- Develop and refine program management processes and tools to improve team efficiency and execution quality\
We're excited if you have
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, or a related technical field
- 8+ years of experience in hardware program management within consumer electronics or a related high-volume manufacturing industry
- Proven track record of managing consumer electronics products from concept through mass production at scale (millions of units)
- Deep understanding of hardware development phases from prototype through production and associated gate criteria
- Experience coordinating software development programs alongside hardware schedules, including OS integration and release management
- Familiarity with software development lifecycles and agile methodologies
- Experience managing relationships with ODMs, CMs, and component suppliers
- Strong technical foundation — ability to engage with mechanical designs, electrical schematics, manufacturing processes, and software development workflows
- Experience working across time zones with global teams and manufacturing partners, with flexibility for regular evening meetings
- Excellent communication skills — able to translate complex technical challenges into clear narratives for diverse audiences
- Strong analytical, problem-solving, and organizational skills with a data-driven approach to decision making
- Experience with AI tools for project management workflows, documentation, and data analysis
- An eye for detail, ensuring data passed between teams and systems is accurate and complete
- Proficiency with project management tools (MS Project, JIRA, Confluence, or similar) and good knowledge of PLM concepts and tools, especially Propel
- Self-motivated, resourceful, and comfortable operating with a high degree of independence and ownership
- Willingness for some international travel for factory visits, build events, and supplier meetings
- PMP certification or equivalent project management training is valued
- Experience in streaming media devices, smart home products, or similar connected consumer electronics is highly desirable
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
Roku is seeking a Technology Audit Manager to join its Finance & IT Compliance team. This role will lead and evolve Roku’s technology SOX compliance program, partnering closely with Engineering, Security, Product, and Finance teams to ensure scalable, high-quality controls across a rapidly growing and complex engineering environment.
You will operate at the intersection of audit, technology, and automation, overseeing internal controls across enterprise systems, cloud infrastructure, data platforms, and cybersecurity. You will also drive controls-by-design for system implementations and business process transformations A key priority for this role is modernizing the IT SOX program through AI-powered automation and continuous auditing to improve precision, coverage, and efficiency.
This is a high-impact, hands-on role for a proactive and driven professional who excels in fast-paced environments, collaborates effectively across teams, and brings the vision and execution focus to scale and modernize the compliance function alongside company growth. The ideal candidate brings strong experience in IT SOX and technology audits, along with a builder mindset, the ability to navigate ambiguity, and a track record of influencing cross-functional stakeholders. You should be equally comfortable diving into control details, partnering with engineering teams on system design, and driving strategic initiatives that enhance the overall control environment.
For California Only - The estimated annual salary for this position is between $170,000 and 187,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you’ll be doing
- Lead and oversee the company’s technology SOX compliance program, evaluating the design and operating effectiveness of IT general controls, automated controls, and key reports supporting financial reporting
- Maintain a deep understanding of the organization’s end-to-end technology ecosystem and its impact on financial reporting, staying current on system changes, policies, regulatory guidance, and industry best practices
- Own audit oversight for system implementations, technology transformations, and process automation initiatives, partnering cross-functionally to ensure controls-by-design, strong SDLC governance, and scalable SOX-readiness from pre-go-live through post-implementation
- Lead cloud infrastructure audits across AWS and GCP environments, assessing controls over access management, network security, encryption, logging and monitoring, configuration management, and data residency; evaluate cloud-native security tools and drive control maturity
- Drive AI-powered automation of internal controls testing by integrating with IAM platforms (e.g., Okta, AWS IAM) and GitLab to continuously monitor access risks, code changes, and CI/CD controls; leverage AI/ML and automation to detect anomalies and generate audit-ready evidence that enables continuous auditing and improves precision, coverage, and efficiency
- Establish and maintain an AI controls automation governance framework, including model validation standards, quality thresholds, and human-in-the-loop checkpoints to ensure accuracy, auditability, and regulatory defensibility
- Assess control deficiencies, perform root cause analysis, and drive remediation efforts to closure, including validation and re-testing of corrective actions
- Coordinate with co-sourcing partners, external auditors, and control owners to ensure cohesive execution; act as a trusted advisor by anticipating stakeholder needs and delivering actionable insights
- Prepare and review audit workpapers, reports, ensuring compliance with professional standards and delivering clear, data-driven insights
We’re excited if you have
- 6–8+ years of relevant technology audit and IT SOX compliance experience, ideally combining Big 4 public accounting and in-house internal audit/SOX roles at a fast-paced public technology company
- Bachelor’s degree in computer science, Information Systems, Finance, Accounting, or related field
- Professional certifications such as CISA, CISSP, or CISM preferred; additional certifications (CPA, CIA, CFE) are a plus
- Strong experience across technology audit domains, including IT general controls (ITGCs), automated controls (ITACs), cloud infrastructure, data engineering, DevOps processes, cybersecurity, system implementations, and business process automation
- Hands-on experience designing and evaluating IT general and security controls in cloud environments (AWS, GCP); cloud certifications are highly desirable
- Experience auditing or supporting enterprise platforms (e.g., NetSuite, Salesforce, Workday) and modern engineering environments (e.g., GitHub, CI/CD pipelines)
- Solid understanding of SOX and broader compliance frameworks (SOC 1/2, GDPR, PCI-DSS) and security/governance standards (ISO 27001, COBIT, NIST)
- Experience operating in high-growth, fast-paced environments, with the ability to scale processes and controls alongside business expansion
- Strong leadership, communication, and project management skills, with the ability to collaborate effectively across technical and business teams
- Self-driven and proactive, with the ability to manage multiple priorities and deliver high-quality results with minimal supervision
Extra Credit
- Master's degree in finance, accounting, computer science, IT, or related field
- Strong understanding of finance and business processes, including quote-to-cash, revenue recognition, procure-to-pay, HR operations, and payroll
- Hands-on experience with automation, AI, and analytics tools to drive audit efficiency and insights. Familiarity with GRC tools like Auditboard is a plus
- Experience with identity and access management (IAM) and governance tools (e.g., Okta, SailPoint, CyberArk), including user access reviews (UAR), role design, and segregation of duties (SoD) analysis
- Proven ability to quickly learn and adapt to evolving emerging technologies, including AI, cloud, payments, data platforms, and modern engineering environments, within the media & entertainment industry
#LI-RR1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
This position will focus on logistics purchasing and will be part of a sourcing team, owning supplier and partner relationships, defining the category and supply base strategy, and managing and negotiating Logistics NDAs, Master Service Agreements/Statements of Work, and related contractual execution activities.
An ideal candidate will be ambitious to grow within Roku. You must be a high-energy, high-impact individual with a demonstrated ability to succeed in a demanding, stressful startup environment. Demonstrated ability to navigate ambiguity, handle undefined processes, evaluate alternatives, maintain a growth mindset, and communicate effectively to lead cross-functional organizations through sourcing activities will be required.
For California Only - The estimated annual base salary for this position is between $120,000 - $135,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
- Manage the Logistics Sourcing category and own the engagements at all levels with carriers, suppliers, and partners. This includes ownership of all partnerships and a sourcing portfolio that enables Roku to manage transportation, customs, and warehousing spend.
- Negotiate and gain agreement to Statements of Work, Master Service Agreements, NDA, and other contracts with carriers and freight forwarders.
- Negotiate, manage, coordinate, and support Logistics sourcing activities for all modes of Freight (air, ocean, trucking, and final mile), including warehousing and brokerage, preparing RFx, managing the process, and analyzing competitive bids using the eSourcing tool.
- Maintain overall supplier relationships and act as point of contact for all commercial issues, including internal report-outs summarizing sourcing status, availability, and cost status
- Identify cost optimization opportunities by facilitating internal and partner team collaboration to achieve year-over-year improvements.
- Host QBR and carrier scorecard reviews and work with carriers on a range of topics, including operations, invoicing, performance concerns, purchase orders, cost savings, etc.
- Achieve established commitments on total cost results, supply, quality, claims, and compliance adherence, and on-time delivery
- Travel 10% to visit suppliers and stakeholders to perform business and program reviews
We're excited if you have
- A bachelor’s degree in Supply Chain Management, Operations, Engineering, or Business is required. Master’s degree a plus
- 3-5 years of experience in Logistics Purchasing, preferably within the consumer electronics / hi-tech industry, is a plus
- Direct experience sourcing Transportation services (Ocean, Air, LTL, Parcel, Truckload, Final Mile), Warehousing services, and Customs preferred
- Knowledge of operational experience within Logistics & Distribution and eSourcing tools
- Demonstrated skills in negotiating and formulating contracts for services procurement, understanding of outsourcing models and cost associated with them, total cost models, should cost model, service rate benchmarking and contractual negotiation
- The ideal individual must have proven ability to achieve results in a fast-moving, dynamic environment
- Self-motivated and self-directed; however, must have demonstrated ability to work well with people
- Proficient with Microsoft Office applications: Excel, Word & PowerPoint
- Fluent verbal and written communication in English and interpersonal skills
#LI-SB5
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Senior Program Manager, The Roku Channel (Cross Platform)
Share this job
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
The Consumer Apps team is responsible for Roku’s core user-facing applications across streaming and utility experiences, including The Roku Channel and the Roku Mobile App. We deliver The Roku Channel across Roku devices and off-platform environments (including web and third-party connected TV platforms), and we build mobile experiences that help customers discover, stream, and engage with the Roku ecosystem at scale. We partner closely with Engineering, UX, Content, Data, and Business teams to deliver cohesive, high-quality experiences that drive engagement and growth.
About the role
As a Senior Program Manager, The Roku Channel (Cross-Platform), you will drive execution for The Roku Channel across Roku OS, web, third-party connected TV platforms, and mobile/tablet experiences. You’ll be the operational leader who turns strategy into predictable delivery, aligning teams, managing dependencies, establishing program cadence, and ensuring launch readiness across a complex set of stakeholders.
In this role, you’ll lead two core pillars:
- Cross-Platform Roku Channel Program Leadership: Orchestrate delivery across client teams and platforms, aligning work to shared milestones, launch goals, and customer outcomes.
- Operating Cadence & Launch Excellence: Build repeatable mechanisms for planning, dependency management, quality readiness, and executive visibility, bringing structure without unnecessary process.
The Roku Channel requires coordination across client teams (Product, Engineering, UX, QA, Data/Analytics) and contributing organizations (including personalization/recommendations and content strategy/operations). This role is ideal for someone who thrives in ambiguity, brings structure without bureaucracy, and can influence across multiple organizations to ship customer-facing experiences at scale.
This position is based in San Jose and reports to the Director of Product Consumer Apps.
For California Only - The estimated annual salary for this position is between $148,000 - $350,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
- Lead end-to-end program planning and execution for The Roku Channel initiatives spanning Roku OS, web, third-party connected TV platforms, and mobile/tablet
- Run quarterly and continuous planning across The Roku Channel workstreams; drive re-plans as priorities shift, and dependencies change
- Build and maintain integrated delivery plans across multiple teams (milestones, critical paths, risks, decision points, and launch readiness criteria)
- Establish and run operating mechanisms that improve predictability: weekly program reviews, dependency forums, release readiness checkpoints, and post-launch retrospectives
- Coordinate cross-functional stakeholders across Product, Engineering, UX, QA, Data/Analytics, and operational partners to ensure clarity on scope, ownership, and timelines
- Orchestrate dependencies with contributing teams such as personalization/recommendations, content operations, and platform experience stakeholders impacting discovery, navigation, content mix, and monetization flows
- Drive RACI-style clarity for cross-team initiatives; ensure healthy scope and ownership boundaries across platforms and partner teams
- Forecast capacity and identify gaps early across Engineering, UX, QA, Data, and partner teams to support planning and delivery commitments
- Publish and maintain program reporting and executive-facing communication: status, risks, tradeoffs, decisions needed, and mitigations—keeping teams aligned and unblocked
- Partner with engineering leadership to improve delivery hygiene and quality readiness, supporting cross-platform consistency while respecting platform-specific constraints
- Support program scaling as The Roku Channel grows, helping define tooling, templates, and future program management needs
We're excited if you have
- 8+ years of program management (or technical program management) experience leading complex cross-functional initiatives in consumer software, media/streaming, or platform products
- Proven ability to deliver multi-team, multi-workstream programs with high dependency complexity and multiple stakeholder groups
- Experience working closely with engineering teams and technical systems (client/server integration, APIs, experimentation, analytics, release processes)
- Strong execution discipline: critical path planning, risk management, escalation, and crisp stakeholder communication
- Comfort navigating ambiguity and driving alignment without authority across diverse organizations
- Familiarity with streaming concepts (AVOD/SVOD/FAST/LIVE), discovery and personalization/recommendations, and content operations is a plus
- Experience with multi-platform product delivery (CTV, web, mobile) and the realities of differing release trains and quality requirements is a plus
- Bachelor’s degree in a technical or related field (or equivalent experience)
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Strategic Account Manager
Share this job
About First Connect:
First Connect Insurance Services is a digital platform providing independent insurance agents access to top US carriers and the optionality necessary to grow their businesses. Agents can work with over 150 carriers, selling various insurance policies, including home, auto, small business, and more. We’re on a mission to overhaul the technology agents have access to, putting consumer-grade software at their fingertips. We’ve got thousands of active agents with hundreds joining monthly and we plan to accelerate our growth.
Role Overview:
The Account Manager would oversee client relationships and business operations within a designated region. In this role, you will manage key accounts, drive regional growth, and ensure exceptional client satisfaction. Goal of this position is to increase agent knowledge & understanding and ultimately production with appointed carriers as well as expansion with other carriers. The Account Manager would also provide input and participate in gathering and creating reports relating to monthly production by carrier, market intelligence, market planning and communication of development of services and incentives to agents. You are well-versed in the P&C insurance realm and have an in-depth knowledge of the industry as a whole. You are great at building long-term agency relationships and detailed in training on new products, processes and best practices.
What You’ll Do:
- Serve as the primary point of contact for clients within the assigned region.
- Develop and maintain strong, long-lasting relationships with key stakeholders.
- Regularly schedules, coordinates and conducts agent training sessions on individual and regional basis.
- Achieve and exceed sales and revenue targets for the region.
- Identify opportunities for upselling, cross-selling, and new business development.
- Collaborate with the sales team to develop and execute regional strategies.
- Conduct regular account reviews to evaluate performance and strengthen relationships.
- Use data-driven analysis to identify trends and opportunities for growth.
- Schedules, coordinates and conducts monthly internal meetings with staff to address agent touch points and new carrier updates.
- Collects and communicates feedback from agent training sessions to appropriate department to drive improvements.
- Responsible for improving overall agency production by not only training new agencies but also identifying/removing obstacles in current agency production.
- Identify opportunities and conduct agency marketing visits with appointed agencies to stimulate higher production with on-site training on multi-market solutions.
- Completes quarterly carrier evaluations to include production levels and incentive recommendations.
- Responsible for knowledge of all Carrier Markets and Products, Commission Structures, Appointment.
Must Haves:
- Bachelor's degree or equivalent work experience.
- 5+ year's experience marketing P&C including marketing to Independent Agents.
- Must have experience training and developing agency staff.
- Must demonstrate ability to problem solve and communicate well.
- Must be able to understand and review agency qualifications for appointment and make recommendations for appointment or dismissal.
- Experience selling and marketing to large territories P&C personal lines and Commercial products including homeowners, and personal auto is a plus.
- Must possess excellent written and oral communication and organizational skills including formal presentation skills before both small and large groups.
- Must be based in or willing to work in the San Jose, San Francisco, or East Bay areas of California.
Benefits & Perks:
First Connect treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide our team with:
- Multiple medical plans to choose from and 100% employer-covered dental; vision plans for our team members and their families.
- We also offer a 401(k) retirement plan, short; long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
- Work-From-Home Stipend – Employer-provided WFH equipment and an $85 monthly expense stipend to ensure you’re set up for success.
- Equity - This position is eligible for equity compensation
- Training and Career Growth - Training and internal career growth opportunities
- Flexible Time Off - You know when and how you should recharge
The base pay range for the role is $75,000 - $85,000 + Commission. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs, and market demands.
First Connect is an equal-opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.
Applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any First Connect applicant who requires reasonable accommodations during the application process should contact the First Connect People Team to make the need for an accommodation known.
Ready to apply?
Apply to First Connect InsuranceManager Package Signal & Power Integrity (SIPI)
Share this job
Astera Labs (NASDAQ: ALAB) provides rack-scale AI infrastructure through purpose-built connectivity solutions. By collaborating with hyperscalers and ecosystem partners, Astera Labs enables organizations to unlock the full potential of modern AI. Astera Labs’ Intelligent Connectivity Platform integrates CXL®, Ethernet, NVLink, PCIe®, and UALink™ semiconductor-based technologies with the company’s COSMOS software suite to unify diverse components into cohesive, flexible systems that deliver end-to-end scale-up, and scale-out connectivity. The company’s custom connectivity solutions business complements its standards-based portfolio, enabling customers to deploy tailored architectures to meet their unique infrastructure requirements. Discover more at www.asteralabs.com.
Job Description:
As a Manager of Package Signal & Power Integrity (SIPI) at Astera Labs, you will lead and scale the SIPI engineering function responsible for developing high-performance IC packaging solutions that enable next-generation connectivity products. You will define technical strategy, build and mentor a high-performing team, and drive cross-functional execution from early definition through production. You will partner closely with silicon architecture, package design, PCB board team, hardware validation, manufacturing, and external suppliers (substrate vendors and OSATs) to ensure first-pass success while meeting electrical, cost, schedule, and production goals. You will also drive SIPI methodology evolution, modeling standards, and co-design frameworks across the chip–package–board ecosystem to enable scalable execution across multiple product lines.
Key Responsibilities
- Define and drive the company’s package SIPI strategy across multiple product generations. Ensure robust electrical performance for high-speed interfaces such as PCIe, CXL, Ethernet, and other SerDes protocols (200G/400G+).
- Lead packaging decisions impacting signal integrity, power delivery network (PDN) performance, and substrate design, including selecting packaging platforms, defining substrate stack-up, bump planning, and package architecture to meet high-speed and power integrity requirements.
- Lead cross-functional execution across silicon team, package design, marketing and APPs, PCB board team, validation team, package manufacturing, and external substrate/OSAT partners, managing technical tradeoffs among SIPI performance, cost, DFM, yield, etc., and deliver packaging solutions on schedule.
- Drive simulation-to-measurement correlation strategy, ensuring strong alignment between EM extraction, system-level models, and lab validation (VNA, TDR, high-speed oscilloscope), continuously improving model accuracy, simulation efficiency, and SIPI signoff criteria.
- Build, mentor, and scale a high-performing SIPI engineering organization, establishing clear priorities, accountability, and technical excellence across concurrent programs while driving talent development and resource planning.
- Represent SIPI leadership in executive reviews and major program milestones, clearly communicating technical strategy, risks, tradeoffs, and execution status to senior leadership and cross-functional stakeholders.
Required qualifications:
- 10+ years of progressive experience in Signal and Power Integrity (SIPI) modeling, analysis, and optimization across the chip–package–board system.
- Demonstrated experience leading teams or technical organizations in IC packaging environments.
- Strong ability to translate business objectives into technical roadmaps and execution plans.
- Deep expertise in EM extraction and modeling tools (e.g., ANSYS HFSS, SIwave, 3DLayout, Keysight ADS, etc.).
- Proven track record delivering high-performance packages such as FCBGA, FCCSP, coreless substrate, chiplet-based, and 2.5D architectures.
- Experience supporting high-speed connectivity products (PCIe, Ethernet, or equivalent SerDes technologies).
- Extensive experience in high-speed S-parameter extraction and system-level SI/PI modeling.
- Expert-level knowledge of PDN design including DC IR drop, loop inductance, target impedance, AC transient behavior, and chip-package-model (CPM).
- Experience driving chip–package–board co-design and system-level validation (eye diagram, ERL, transient response, power-aware SI).
- Demonstrated ability to correlate simulation to lab measurement (VNA, TDR, high-speed oscilloscope).
- Strong understanding of tradeoffs between SIPI performance, cost, reliability, and manufacturability.
- Experience leading vendor engagements and managing technical execution through production ramp.
Preferred Qualifications:
- Exposure to system-level performance considerations such as skew optimization, channel budget allocation strategy, or power delivery tradeoffs at the package level.
- Background in early package platform evaluation, technology benchmarking, and roadmap trade studies for next-generation connectivity or AI infrastructure products.
- Experience implementing modeling automation, workflow optimization, or data-driven design review processes to improve team scalability and execution efficiency.
- Experience with advanced packaging architectures including chiplet-based designs, 2.5D/3D integration, silicon interposer, bridge-based interconnect (e.g., EMIB-style), and heterogeneous integration platforms.
- Familiarity with UCIe-based die-to-die interconnect integration and associated SI/PI challenges at the package and substrate level.
This position can be hired as a Manager Level or Director Level. The base salary range is $230,000 USD – $265,000 USD. Your base salary will be determined based on location, experience, and employees' pay in similar positions.
We know that creativity and innovation happen more often when teams include diverse ideas, backgrounds, and experiences, and we actively encourage everyone with relevant experience to apply, including people of color, LGBTQ+ and non-binary people, veterans, parents, and individuals with disabilities.
Ready to apply?
Apply to Astera LabsAbout Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Senior Staff Technical Program Manager to join our Engineering Operations team. This is a hybrid role based in the San Jose, CA office 3 days a week, reporting to the Sr Director, Engineering Operations. The TPM will join Zscaler’s central Technical Program Management team and partner directly with the Engineering Lead at Zscaler. This role is responsible for establishing a clear intake and commitment process, leading execution and delivery reviews to ensure programs stay on track, and driving release readiness criteria to meet Zscaler’s quality bar.
What you’ll do (Role Expectations)
- Drive program planning and definition to ensure the successful adoption of SDLC efforts within your functional area
- Lead weekly execution reviews covering product initiatives, production incidents, service health, OKRs, and technical deep-dives
- Oversee release content planning for current releases, active development, and future roadmaps
- Prepare and present program reviews using JIRA structures to eliminate manual tracking and ensure clear communication across the organization
- Identify and implement opportunities to improve existing development processes and toolsets
Who You Are (Success Profile)
- You act like an owner by fueling your bias for action with a passion for the mission, operating with integrity, and navigating between high-level strategy and hands-on execution.
- You are a high-trust collaborator who is ambitious for the team, embracing a challenge culture through candid feedback delivered with clarity and respect.
- You are customer-obsessed, building deep empathy for internal and external customers to anchor decisions in solving real-world problems.
- You champion simplicity by distilling complex technical concepts into clear, actionable plans and bringing precise focus to every interaction.
- You think at scale by connecting day-to-day work to the global company mission and building processes that support a high-growth organization.
What We’re Looking for (Minimum Qualifications)
- 5+ years of experience in Engineering or Technical Program Management, with at least 2 years specifically in a TPM role
- Undergraduate degree in Engineering, Business, or a related domain
- Proven bias for action with the ability to take smart risks and demonstrate incremental progress
- Demonstrated success in stakeholder management with the ability to communicate effectively across all levels of the organization
- Strong technical proficiency in JIRA, including JIRA dashboards, JIRA Structure, and advanced tracking methodologies
What Will Make You Stand Out (Preferred Qualifications)
- Prior hands-on engineering experience, specifically dealing with low-level networking (protocols, network configuration, routing, etc.)
- Deep understanding of the networking industry with the technical depth to identify risks and translate complex architectural challenges into actionable plans
#LI-KM9
#LI-Hybrid
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a seasoned Senior Tax Manager to join our Tax department. This role is based in our San Jose, CA headquarters (in office Tuesday-Thursday) or remotely across the US, reporting to the Senior Director, Tax. You will be responsible for leading Zscaler's North America income tax compliance process along with supporting the quarterly and annual global tax provision process. You will be heavily involved in shaping the tax department’s tax compliance policies and processes, while supporting the business needs of a fast-growing company. This is an individual contributor role with oversight responsibilities for local and remote team members.
What you’ll do (Role Expectations)
- Prepare and review the US and Canada income tax compliance including the U.S. federal, state and local income tax returns and estimated taxes
- Prepare and review the monthly and quarterly U.S. indirect tax compliance including sales tax, use tax, gross receipts tax and property tax
- Manage the R&D tax credit and SRED credit studies with the support of external service providers
- Assist with the Company’s ASC 740 income tax provision for interim and annual income tax provisions, as reported in the Company’s SEC Form 10-K/10-Q filings
- Build cross functional relationships with the broader finance organization
Who You Are (Success Profile)
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
- You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.
What We’re Looking for (Minimum Qualifications)
- 10+ years of related experience with a combination of Big 4 public accounting and SaaS or tech industry experience
- Bachelor’s degree in accounting or Finance; CPA license, Master’s degree or LLM preferred
- Extensive technical knowledge of U.S. federal and state income tax; strong familiarity with ASC 740 preferred
- Advanced Excel and strong analytical skills to conduct thorough tax research and solve complex problems
- Strong oral and written communication skills, with ability to communicate complex subject matter to leadership, peers and other levels in the company
What Will Make You Stand Out (Preferred Qualifications)
- Experience in a fast moving, high growth environment with ability to react quickly to unexpected challenges and opportunities
- Extremely organized and able to manage work requirements to meet reporting deadlines
#LI-Remote #LI-AT4
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
Sr. Staff Machine Learning Engineer - Data Lake, Anomaly Detection
Share this job
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Sr. Staff Software Engineer to join our Zscaler Digital Experience (Core Intelligence and Data) team. This is a hybrid role based in San Jose, CA 3 days a week, reporting to the Sr. Manager, Software Engineering. You will join the team responsible for building the world’s largest cloud security platform, helping us enhance services and increase our global footprint. You will play a pivotal role in enabling organizations worldwide to harness speed and agility through a cloud-first strategy, leveraging our multitenant architecture that serves over 15 million users.
What you’ll do (Role Expectations)
- Own agentic trouble shooting framework, framing high-impact use cases, designing workflows and playbooks, and building processes for all products
- Evaluate and integrate state-of-the-art GenAI advances to deliver reliable and cost-efficient production features, utilizing LLMs, various machine learning models, data processing, fine-tuning, and inference optimization
- Work with the world class cloud platform and data lakes for feature exploration and generation
- Handle volume data with the real time pipeline for data processing and aggregation
- Design, implement, and operate scalable production systems, specifically focusing on microservices, data pipelines, orchestration, and caching
Who You Are (Success Profile)
- You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
What We’re Looking for (Minimum Qualifications)
- BS in Computer Science with 8+ years of experience, or MS/PhD with 5+ years of experience solving real-world problems using AI/ML and distributed systems
- Proficiency in programming, data structures, algorithms, and machine learning, with exceptional problem-solving skills driven by first-principles thinking
- Hand-on experience with AI modeling, including feature generation, prompt engineering, evaluations and productionization
- Experience in the full lifecycle of ML models, including building, deployment, monitoring, and optimization
- Expertise in designing and operating distributed microservices using tools like Kubernetes and Docker, and writing production-grade code in Python, Go, or Java
What Will Make You Stand Out (Preferred Qualifications)
- Experience fine-tuning and deploying proprietary SLMs/LLMs at scale, with a focus on optimizing latency, cost, safety, and evaluations
- Experience delivering production-ready AI systems, including expertise in abnormally detection, event correlation and incident investigation
- Proven ability to design and implement high-performance, resilient systems with well-defined service-level objectives
#LI-Hybrid
#LI-BH1
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
Sr. Staff Software Engineer (C/C++ & Networking)
Share this job
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
We are looking for a Sr. Staff Software Development Engineer to join our Zero Trust Exchange department. This is a hybrid role based in San Jose (3 days per week in-office), reporting to Sr. Manager, Software Development Engineering.
The Zscaler Client Connector (ZCC) team plans to modularize existing code into individual and separate libraries so that they can be better integrated into cross-platform releases, well unit tested and shared with other teams within the company. We are looking for engineers with C/C++ skillset who can work on this ambitious project.
What you’ll do (Role Expectations)
- Modularize existing and new ZCC code into separate libraries
- Write well maintained and unit-testable code
- Use state-of-the-art technologies for better scalability and memory safety
Who You Are (Success Profile)
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
- You are a pragmatic builder. You are obsessed with creating, iterating, and shipping. You aren't afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to users quickly.
- You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.
What We’re Looking for (Minimum Qualifications)
- Extensive professional experience with C/C++ client development
- Strong foundational knowledge of networking protocols and systems
- Proven experience developing for Windows plus one or more additional platform
- Practical experience with VPN technologies and architectures
What Will Make You Stand Out (Preferred Qualifications)
- Hands-on experience with the Rust programming language
- Deep network-level experience building highly scalable systems
#LI-Hybrid #LI-JM1
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
Sr. Staff Software Engineer (C/C++ & Tunneling)
Share this job
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Sr. Staff SWE to join our Zero Trust Exchange department. This is a Hybrid role based onsite in San Jose three days a week, reporting to the Sr. Manager, Software Development Engineering.
As a key member of the engineering team, you will implement new ZCC tunnel features and modularize existing code to drive greater stability and performance across our platform.
What you’ll do (Role Expectations)
- Implement high-impact ZCC tunnel features that enhance connectivity and security for our global user base
- Lead the modularization of existing code into libraries to improve system maintainability and architectural stability
- Integrate memory-safe Rust language components where applicable to advance our commitment to robust and secure engineering
Who You Are (Success Profile)
- You act like an owner by taking full accountability for outcomes and navigating seamlessly between high-level strategy and hands-on execution.
- You are a dedicated problem-solver who is energized by complex challenges and finding solutions that deliver significant impact.
- You are customer-obsessed, anchoring every technical decision in solving real-world problems for both internal and external stakeholders.
- You are driven by innovation and a deep curiosity for how things work, always seeking more secure and scalable ways to build technology.
- You think at scale, connecting your day-to-day work to the larger mission and building solutions designed to support a high-growth, global organization.
What We’re Looking for (Minimum Qualifications)
- Advanced proficiency in C/C++ with experience building high-performance systems
- Tunneling and/or VPN experience
- Strong foundational knowledge of networking protocols and infrastructure
- Proven ability to design and write secure, scalable code in a professional environment
What Will Make You Stand Out (Preferred Qualifications)
- Professional experience developing with the Rust programming language
- Direct experience working within the VPN application domain or similar network security technologies
#LI-JM1 #LI-Hybrid
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
Sr. Staff Technical Program Manager - Platform Services
Share this job
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Sr. Staff Technical Program Manager, Platform Services to join our Cloud Operations - Platform Services department, reporting to the Sr. Director, Cloud Operations - Platform Services. This position is available as a remote or hybrid role at our San Jose HQ coming into the office 3 days per week. You will support our maturing platform through a unique blend of technical program management and vendor management skills. Your expertise in data center services, infrastructure, and carrier networks will be critical in delivering creative solutions and executing high-impact projects in a dynamic global environment.
What you’ll do (Role Expectations)
-
Plan, source, negotiate, and deliver complex data center projects globally from inception to deployment
-
Negotiate with data center and carrier providers for colocation space, IP transit, dark fiber, and wave services while ensuring regional compliance
-
Conduct regular business and service reviews with global vendors to maintain high standards of service and delivery
-
Collaborate with technical and product teams to assess business requirements and track delivery of services to ensure timely utilization
-
Communicate updates to cross-functional partners, tailoring messaging from executive summaries to detailed technical briefings
Who You Are (Success Profile)
-
You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
-
You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
-
You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
-
You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
-
You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
What We’re Looking for (Minimum Qualifications)
-
8+ years of project management experience specifically in data center operations, global carrier services, or related infrastructure roles
-
Proven experience in vendor management, including commercial agreements and contract negotiations
-
Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field
-
Deep technical understanding of cloud and data center operations, infrastructure, and carrier networks
What Will Make You Stand Out (Preferred Qualifications)
-
Proven track record of executing on tight timelines and delivering high-quality work in a high-growth environment
-
Strategic thinker with an intellectually curious mindset and a drive to find answers across complex organizations
-
Expert proficiency in operational tools such as Jira, Asana, and Google Suite for daily project tracking and reporting
#LI-hybrid #LI-JG1
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
We are looking for a Sr. Supply Chain Operations Manager to join our Cloud Ops team. This is a Hybrid role based onsite in San Jose three days a week, reporting to the Senior Director, ZTE Supply Chain and Logistics. We are seeking an experienced Supply Chain Operations Manager to join our fast-paced, dynamic global data center team. You will be responsible for supplier selection and relationship management across various categories, including integrators, VARs, and OEMs, while overseeing and managing inventory at both supplier and data center locations across global regions.
What you’ll do (Role Expectations)
- Drive global supplier relationship management to ensure operational excellence and strategic partnership health
- Lead sourcing initiatives across critical categories including integrators, VARs, and OEMs
- Execute cost optimization strategies to maximize value and efficiency across the supply chain
- Manage comprehensive planning and forecasting cycles to support global data center demands
- Provide rigorous inventory oversight at supplier and data center locations to ensure global availability
Who You Are (Success Profile)
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
- You are data-driven. You use data and analytics to find the truth, measure what matters, and guide informed decisions. You value evidence over assumptions, replacing "I think" with "I know" to drive better outcomes.
What We’re Looking for (Minimum Qualifications)
- Significant hands-on experience managing global supply chain operations
- Proven track record in strategic supplier management and partnership development
- Demonstrated expertise in forecasting and planning within complex organizational structures
- Direct experience in inventory sizing and multi-location inventory management
- Strong background in driving and measuring supplier performance management
What Will Make You Stand Out (Preferred Qualifications)
- A history of flawless operational execution in high-growth, fast-paced environments
- Advanced influencing skills with a proven ability to drive results across organizational boundaries
- High degree of technical savvy regarding supply chain systems and data center infrastructure
#LI-Hybrid #LI-KM9
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Staff Data Center Operations Engineer to join our Cloud Ops Build and Infrastructure Team. This role is on-site in Fremont, CA, reporting directly to the Datacenter Deployment Manager. In this position, you will play a critical role in expanding Zscaler’s global cloud by utilizing automation to provision hardware that will be deployed to our data centers.
What you’ll do (Role Expectations)
- Provision new hardware and network devices in a staging environment that will be deployed globally to expand and supplement the Zscaler network
- Troubleshoot issues within our build environment and repair or replace server and network components and infrastructure
- Collaborate with the maintenance, network, install and platform engineering teams, execute and validate build activities, and engage and assist in optimizing processes
Who You Are (Success Profile)
- You are a positive force. You approach hard problems with constructive energy and a 'can-do' spirit that is contagious, inspiring your team to stay focused on the solution.
- You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
- You are driven by innovation. You have a deep curiosity for how things work and are energized by solving complex technical challenges. You believe in the power of technology to accelerate transformation and are always looking for a better, more secure, and scalable way.
- You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.
- You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand.
What We’re Looking for (Minimum Qualifications)
- USA Citizenship (required due to the nature of assigned customers)
- 5+ years experience working in Data Center or hardware build and development environments
- Experience with the LINUX/UNIX command-line, BIOS, OOB management (ILO, SAA, iDRAC, IPMI, etc)
- Deep understanding of various types of servers, network devices and configurations, and physical connectivity
- Ability to occasionally lift and carry 50 lbs
What Will Make You Stand Out (Preferred Qualifications)
- Basic scripting capabilities (e.g., BASH, Python, etc.)
- Familiarity with build automation technologies such as Ansible or PXE boot
- Familiarity with JIRA, Confluence, or other ticketing and documentation tools
#LI-KM9 #LI-Hybrid
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
We are looking for a Staff Escalation Engineer to join our Shared Platform Services team. This is a hybrid role based out of either our San Jose, CA office (3 days a week), reporting to the Sr. Manager, Software Engineering QA. You will be instrumental in taking the Zscaler Client Connector Cloud service to the next level in terms of reliability, availability, and scalability. As part of the team that built the world’s largest cloud security platform, you will bring your vision and passion to enable organizations worldwide to harness speed and agility with a cloud-first strategy.
What you’ll do (Role Expectations)
-
Own and resolve escalated cloud incidents end-to-end, including impact analysis, debugging, implementing solutions, and communicating with stakeholders
-
Collaborate with development, security, and operations to design and implement code/configuration fixes for complex system issues
-
Monitor system health, performance, and security via PagerDuty and enhance alerting to meet SLOs
-
Build diagnostic tools, dashboards, and documentation to enable faster, more effective incident resolution across the team
-
Lead production service ownership and supportability by deploying critical fixes, making key deployment decisions, and responding to high-pressure off-hours events
Who You Are (Success Profile)
-
You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
-
You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
-
You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
-
You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
-
You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
What We’re Looking for (Minimum Qualifications)
-
5+ years of experience along with expert troubleshooting, debugging, and root-cause analysis for complex, high-priority incidents, with experience using CPU/memory profilers to diagnose resource exhaustion
-
Strong hands-on skills in Python, Bash, and Java; cloud platforms (GCP, AWS, Azure); and IaC/configuration tools (Terraform, Ansible)
-
Ability to write complex MySQL queries and generate business reports
-
Experience with authentication protocols such as SAML and OAuth
-
Solid networking fundamentals (TCP/IP, UDP, ICMP) and debugging with Postman and packet captures, along with proficiency in monitoring tools like Grafana
What Will Make You Stand Out (Preferred Qualifications)
-
Experience developing applications with Java, REST APIs, MySQL, and jQuery
-
Bachelor’s degree in Computer Science or Computer Engineering (or related field); MS in CS/CE preferred
#LI-JM1 #LI-Hybrid
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Staff Information Systems Engineer based in San Jose (Hybrid, 3 days in office), reporting to the Manager, End User Engineering in the IT Digital Employee Experience department.
The Staff Information Systems Engineer (End-User Computing) defines and drives the strategy and architecture for Zscaler’s secure, cloud-first employee workspace across Windows, macOS, BYOD, and mobile (iOS & Android), ensuring devices are compliant, resilient, and scalable. The role connects End User Engineering(Digital Employee Experience) objectives to day-to-day execution by leading automation, self-service, and zero-touch deployment initiatives, integrating core platforms, and mentoring engineers to improve productivity, reduce risk, and modernize the end-user experience.
What you’ll do (Role Expectations)
- Define EUC strategy and future-state architecture across Windows, macOS, BYOD, and mobile (iOS/Android)
- Lead automation, self-service, and zero-touch provisioning initiatives
- Integrate and optimize core platforms (e.g., Workspace ONE/Intune/Jamf, Automox, Okta, Azure AD)
- Drive security, patching, and vulnerability remediation in partnership with Security
- Provide technical leadership (L4 escalation) and mentor engineers
Who You Are (Success Profile)
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
- You are a positive force. You approach hard problems with constructive energy and a 'can-do' spirit that is contagious, inspiring your team to stay focused on the solution.
- You are data-driven. You use data and analytics to find the truth, measure what matters, and guide informed decisions. You value evidence over assumptions, replacing "I think" with "I know" to drive better outcomes.
- You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
What We’re Looking for (Minimum Qualifications)
- 8+ years in endpoint engineering/systems architecture, including prior lead ownership of enterprise-scale initiatives in a global environment
- Expert-level administration of at least one endpoint management stack (Workspace ONE / Intune (MEM) / Jamf) plus strong experience with patching at scale (e.g., Automox)
- Advanced automation skills (PowerShell, Python, and/or shell) with proven delivery of API-driven integrations/workflows across IT/Security/HR systems
- Demonstrated capability to drive zero touch provisioning, endpoint security, vulnerability remediation, and audit readiness in partnership with Security (Zero Trust mindset)
- U.S. citizenship due to the nature of the customers assigned to this role
What Will Make You Stand Out (Preferred Qualifications)
- Hands-on experience with Workspace ONE and Automox for end-to-end endpoint lifecycle management and patch/vulnerability management at scale
- Exposure to AIOps, VDI(Desktop as Service), and advanced self-service/self-healing programs, with measurable outcomes (e.g., reduced ticket volume, faster MTTR, improved device compliance)
- Proven success in FedRAMP/regulated environments, including building repeatable audit evidence, control workflows, and strong partnerships with Security/GRC
#LI-YC2 #LI-Hybrid
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
We are looking for a macOS/iOS Developer based in San Jose, CA (Hybrid), reporting to the Sr. Manager of Software Engineering.. You will be a key driver on the Mobile team, developing cross-platform client applications for MacOS and iOS that securely steer traffic to the world’s largest cloud security platform. Your vision and technical expertise will enable organizations worldwide to harness speed and agility through a cloud-first strategy, directly impacting a global footprint of over 65 million users.
What you’ll do (Role Expectations)
- Develop high-performance macOS and iOS applications and frameworks that serve as the gateway to our global cloud security platform
- Partner with product managers to translate complex requirements and design mockups into clean, high-quality code
- Take accountability for the performance, quality, and responsiveness of applications to ensure a seamless user experience
- Uphold and evolve engineering excellence by maintaining rigorous code quality, standards, and automation practices
- Act as a technical point of escalation to troubleshoot and resolve complex customer issues with speed and precision
Who You Are (Success Profile)
- You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
What We’re Looking for (Minimum Qualifications)
- 4+ years of professional software development experience specializing in Objective C, SWIFT, or C++
- Technical understanding of the Mac networking stack, networking protocols, and modern architectural design patterns
- Proven experience working with RESTful APIs, offline storage, multi-threading, and performance tuning
- Extensive knowledge of the Mac/iOS ecosystem and the standard libraries used for common engineering tasks
- Demonstrated ability to translate product requirements into high-quality, scalable technical solutions
What Will Make You Stand Out (Preferred Qualifications)
- Professional familiarity with PKI, network security technologies, cloud message APIs, or Apple Push Notifications
#LI-Hybrid #LI-JM1
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
Staff Site Reliability Engineer
Share this job
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Staff Site Reliability Engineer to join our team. This role will report to the Senior Manager, Site Reliability Engineering and offers the flexibility of hybrid (3 days a week) out of San Jose, CA, or can be performed fully remote.
As a key member of the Zero Trust Exchange team, you will be responsible for all aspects of the Zscaler production data center services, including servers, operating systems, storage, and supporting systems. You will be an instrumental part of the Site Reliability Engineering team, ensuring the availability, latency, performance, efficiency, and scalability of a cloud that processes tens of billions of transactions daily.
What you’ll do (Role Expectations)
- Own the reliability of a large-scale cloud service (Linux/BSD, bare metal, Kubernetes, custom load balancing, SD-WAN) by partnering with Engineering and Network teams to define requirements early, conduct operability reviews, and contribute code/design docs for platform resilience
- Develop and operate end-to-end observability (metrics/logs/traces, dashboards, alerting) and incident tooling to manage SLOs/error budgets, reduce noise, and improve system detection and diagnosis
- Participate in an on-call rotation to lead full-cycle incident response; perform deep cross-stack troubleshooting (OS, networking, distributed systems, packet captures, core dumps) to drive permanent software fixes and codify learnings into runbooks and tests
- Build and maintain everything-as-code for fleet and service lifecycle, driving provisioning, configuration, release automation, canary deployments, and complex rollout/rollback workflows
- Continuously improve platform hygiene through consistent OS/app upgrades, dependency/vulnerability patching, capacity and performance tuning, and strict CI/CD validation prior to production rollouts
Who You Are (Success Profile)
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
- You think at scale. You connect your day-to-day work to the larger company mission and think globally. You build solutions, processes, and teams that are not just effective today but are built to last and support a high-growth, global organization.
What We’re Looking for (Minimum Qualifications)
- US Citizenship is required (due to the nature of assigned customers) and 5+ years industry experience in software engineering, infrastructure software, and/or platform engineering
- Proficiency in at least one programming language (such as Python, Bash, or Go) with demonstrated ability to write production-quality code (testing, code reviews, CI, maintainable design,scripting for diagnostics
- Strong Linux/Unix systems fundamentals (process/memory, filesystems, networking stack basics, debugging/perf troubleshooting) and solid understanding of networking protocols and components (e.g., HTTP, DNS, TCP/IP, ICMP, OSI model, subnetting, and load balancing/traffic concepts)
- Proven experience operating production services (including incident response, troubleshooting, reducing toil) and ability to participate in on-call rotations and support occasional after-hours or weekend deployments
- Managing BSD in production, with a focus on driving systemic fixes through platform engineering
What Will Make You Stand Out (Preferred Qualifications)
- Proven expertise in operating Kubernetes at scale
- Deep experience with the Prometheus/OpenTelemetry ecosystems, including instrumenting golden signals, defining SLOs, and performing alert tuning to ensure high-availability environments
#LI-KM9 #LI-Remote
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
Staff Software Engineer - API Testing & Automation
Share this job
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
We are looking for a Staff Engineer to join our Shared Platform Services team. This is a hybrid role based in San Jose, CA, reporting to the Sr. Manager, Software Engineering QA. As a Staff Engineer, you will be instrumental in leading functional, system, and automation testing for Zscaler features while expanding automation infrastructure to enhance quality and efficiency.
What you’ll do (Role Expectations)
-
Collaborate across Development, Product Management, and Federal Cloud Operations teams to ensure timely delivery of high-quality products through design, testing, and release
-
Lead functional, system, and automation testing efforts, expanding automation coverage and ensuring efficiency and robust quality assurance
-
Manage Federal cloud processes, including deployment procedures, monitoring, and resolving escalations in collaboration with Federal operations and support teams
-
Investigate and resolve complex production issues by identifying root causes, verifying fixes, and developing comprehensive test plans
-
Contribute to team growth by hiring and training new talent, fostering a culture of inclusivity, and staying updated on evolving technologies
Who You Are (Success Profile)
-
You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
-
You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
-
You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
-
You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
-
You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
What We’re Looking for (Minimum Qualifications)
-
US Citizenship Required with 5+ years of Software Development or Quality Assurance experience, specifically within networking and security environments
-
Strong expertise in cloud-hosted applications, database operations, API testing, microservices architecture, and automation scripting using Python
-
Proficiency in L4-L7 Internet and Security networking protocols including TCP/IP, SSL/TLS, and HTTP/HTTPS
-
Experience with deployment and monitoring tools such as Jenkins, GitLab, and Ansible
-
Bachelor’s degree in Computer Science Engineering or a related field with a proven ability to troubleshoot complex cloud issues
What Will Make You Stand Out (Preferred Qualifications)
-
Experience with AI in testing and automation, leading quality teams, and familiarity with FedRAMP qualification
-
Deep knowledge of Linux system administration, traffic generation tools like Ixia or Spirent, and relevant cloud or networking certifications
-
Understanding of authentication systems such as LDAP and SAML, encryption solutions, and debugging Linux systems
#LI-JM1 #LI-Hybrid
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
Strategic Program Manager, Employee Engagement
Share this job
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Strategic Program Manager, Employee Engagement based in our San Jose, CA office (in office Tuesday-Thursday). Reporting to the Senior Director, Employee Engagement within the Employee Engagement department, you will design and scale global programs that drive recognition, gratitude, and a world-class employee experience.In this role, you will champion our Zscaler Ways of Working by delivering connected, scalable solutions across the employee lifecycle and ensuring every initiative reflects our people-first principles in a fast-paced, high-growth environment.
What you’ll do (Role Expectations)
- Translate high-level engagement strategies into actionable project plans and timelines while owning the day-to-day management of cross-functional initiatives and mitigating risks
- Utilize agile and iterative methodologies to ensure the seamless delivery of global programs, ensuring initiatives remain relevant and impactful
- Drive employee engagement initiatives that foster accountability and inclusion across distributed teams, equipping change agents with the tools to drive genuine user adoption
- Monitor program health using established KPIs and employee feedback loops to analyze data, identify trends, and recommend tactical adjustments
- Act as the primary point of contact for cross-functional partners and draft targeted internal communications to ensure messaging is consistent and effectively reaches intended audiences
Who You Are (Success Profile)
- You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
What We’re Looking for (Minimum Qualifications)
- 8+ years of combined experience in change, program, project, or transformation management, with a focus on employee experience, rewards and recognition, workplace strategy, or organizational change
- Bachelor’s degree in Human Resources, Business, Organizational Development, or a related field; or equivalent practical experience
- Proven success using agile, innovative, or non-traditional approaches to project and change management to solve complex problems
- Experience driving the implementation of large-scale programs, facilitating cross-team collaboration, and managing the deployment lifecycle to inspire successful adoption
- Exceptional stakeholder management skills with a proven ability to use data and employee feedback to influence senior leaders and build scalable solutions
What Will Make You Stand Out (Preferred Qualifications)
- Experience within a high-growth, global technology organization
- Deep understanding of culture transformation, recognition, AI in the workplace, and employee experience journeys
#LI-Hybrid #LI-AT4
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
Manager, IT Business Applications (Learning Technology)
Share this job
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Manager, IT Business Applications (Learning Technology) to join our IT/Business Applications department. Reporting to the Sr. Director, Enterprise Applications, this role offers the flexibility to work remotely within the United States, with a preference for candidates based near our San Jose, CA office who can participate in a hybrid schedule (three days per week onsite).
We are seeking a highly motivated, experienced, and hands-on individual to own and manage the business applications related to our external and internal Learning Management Systems. Your primary focus will be on end-to-end business processes, systems architecture, and LMS integrations, ensuring seamless connectivity with the rest of the IT Business Applications landscape. You will work closely with cross-functional business and IT teams to understand business processes, define strategies, gather requirements, and design solutions that align with our business objectives.
What you’ll do (Role Expectations)
- Take ownership of our current internal and external LMS platforms, CMS platform, Certification platform, Badging platform, and future solutions, ensuring their effective functioning and optimal utilization
- Work closely with business stakeholders to define the business process and technology platforms strategy and roadmap
- Design and maintain the architecture of the LMS and ensure smooth integrations with other business applications in our technology ecosystem
- Manage relationships with LMS, CMS, and Certification platform vendors and other relevant technology providers while evaluating new and existing vendors to maintain healthy partnerships
- Collaborate with stakeholders and subject matter experts to translate business needs into comprehensive, scalable, and user-centric solution designs
Who You Are (Success Profile)
- You thrive in ambiguity, comfortable building the path as you walk it, and see ambiguity as the raw material to build something meaningful.
- You are a problem-solver who seeks out challenges and is energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
- You are customer-obsessed, building deep empathy for internal and external customers while championing their needs from start to finish.
- You operate with urgency, focusing relentlessly on execution and a bias for action to deliver high-impact results quickly.
- You think at scale, connecting your day-to-day work to the larger company mission and building solutions that support a high-growth, global organization.
What We’re Looking for (Minimum Qualifications)
- 10+ years of experience managing enterprise business applications, with 5 or more years managing Learning Management Systems and related technologies
- Strong understanding of end-to-end business processes for enablement, learning management, and certification management alongside best practices
- Expertise in systems architecture, integration, solution design, and SSO authentication for LMS platforms
- Familiarity with LMS platforms (Cornerstone, Litmos, Skilljar), CMS platforms (Mediafly), Certification platforms (Pearson Vue), Gamification systems (Credly), and data platforms (Snowflake, Tableau)
- Exceptional communication and interpersonal skills with the ability to collaborate effectively with cross-functional business stakeholders and technology teams
What Will Make You Stand Out (Preferred Qualifications)
- Exceptional hands-on ability and willingness to administer the LMS platforms as an individual contributor
- Proven experience in vendor management and contract negotiations
- Experience delivering AI-enabled workflows using native Learning Management System capabilities or other advanced AI tools to drive innovation and continuous improvement
#LI-Remote #LI-YC2
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Principal Product Manager to join our team in a hybrid role based in San Jose, CA, reporting directly to the Vice President, Product Management. In this cross-functional role, you will act as the connective tissue across our product portfolio, driving the strategy and execution of a foundational provisioning automation and metering service. This API-first engine will establish a highly scalable, declarative model across our platform. By delivering hyperscaler - grade observability and self-service, you will unlock massive scale—transforming how we onboard customers & partners, while serving as the backbone for Zscaler’s go-to-market strategy.
What you’ll do (Role Expectations)
- Define the product strategy and execution for the new provisioning and metering service
- Lead cross-functional collaboration with product PM engineering teams, ensuring they can seamlessly integrate their products into a unified, API-first declarative model
- Design robust observability, metering, and auditing capabilities that form the bedrock for order processing, contract-based subscription management, and friction-free customer onboarding
Who You Are (Success Profile)
- You thrive in ambiguity. You're comfortable building the path as you walk it, seeing ambiguity not as a hindrance but as the raw material to build something meaningful
- You act like an owner. Your passion for the mission fuels your bias for action, and you navigate seamlessly between high-level strategy and hands-on execution
- You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact
- You are customer-obsessed. You build deep empathy for the customer and anchor your decisions in solving their real-world problems
- You are data-driven. You use data and analytics to find the truth, measure what matters, and guide informed decisions
What We’re Looking for (Minimum Qualifications)
- 8+ years of product management experience with deep expertise in observability, automation
- Demonstrated deep experience and comprehensive market knowledge in automation & APIs
- Track record of building effective cross-functional relationships, specifically with engineering teams
- Experience working directly with customers on security feature requirements and feedback
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field
What Will Make You Stand Out (Preferred Qualifications)
- Direct experience working at or closely with a major cloud provider (AWS, GCP, Azure, OCI), with a deep understanding of their provisioning, marketplace, and metering models.
- Experience in launching new products from the incubation stage
#LI-Hybrid
#LI-CM3
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Principal Product Manager, Cloud Reliability and Cloud Operations to join our Product Management department. This is a hybrid role based in San Jose, CA reporting to Director, Product Management. You will be a hands-on leader responsible for driving reliability and scalability and Cloud Operations initiatives for the ZIA and ZPA cloud platforms. This is a high-visibility role where you will drive critical projects to scale our architecture to 1 trillion transactions and beyond, ensuring our Zero Trust Exchange remains the global leader in cloud security.
What you’ll do (Role Expectations)
- Implement the ZIA/ZPA RAS roadmap by defining problem statements, collecting requirements, and managing critical programs across the cloud lifecycle
- Lead pre- and post-sales customer engagements regarding cloud resilience, building trust through transparent roadmap discussions and RCA reviews
- Monitor ongoing cloud incidents and escalations to identify recurring themes and direct cross-functional teams on comprehensive improvement plans
- Serve as the primary subject matter expert for field teams, providing technical education and support for all RAS-related inquiries
- Collaborate with cloud architects and software engineers to ensure the platform balances rapid growth with extreme stability
Who You Are (Success Profile)
- You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
What We’re Looking for (Minimum Qualifications)
- 12+ years of industry experience in Cloud Engineering, SRE, DevOps, or Technical Product Management
- Bachelor’s degree in a technical field or equivalent professional experience
- Deep technical expertise in network security and protocols including proxies, firewalls, TLS, PKI, and HTTP/S
- Proven experience with cloud-native services at hyper-scalers or major SaaS providers
- Comprehensive understanding of cloud architecture and resilience patterns such as clustering, cascading failure prevention, and observability principles
What Will Make You Stand Out (Preferred Qualifications)
- Expertise in translating complex customer needs into actionable product requirements and internal conviction
- Strong data analytics skills with the ability to define hypotheses, analyze large datasets, and communicate results to stakeholders
- Direct hands-on experience with Zscaler products including ZIA, ZPA, or ZDX
#LI-Hybrid
#LI-CM3
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
Principal Product Manager-Cybersecurity
Share this job
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Principal Product Manager to join our Product Management team. This is a hybrid role based in San Jose, CA (3 days a week at HQ), reporting to the Senior Director, Product Management. You will lead the foundational aspects of Zscaler Architecture to address innovative cybersecurity solutions.
What you’ll do (Role Expectations)
- Define the product strategy and execution for Zscaler Cyber Security to ensure alignment with customer needs and the evolving market landscape
- Lead cross-functional collaboration with engineering, sales, and marketing teams to innovate and bring breakthrough cybersecurity solutions to market
- Engage with global customers to gather feedback, identify market opportunities, analyze competition, and anticipate emerging trends
- Deliver an intuitive administrator experience that simplifies complex security operations with actionable, data-driven insights
Who You Are (Success Profile)
- You thrive in ambiguity. You're comfortable building the path as you walk it, seeing ambiguity not as a hindrance but as the raw material to build something meaningful.
- You act like an owner. Your passion for the mission fuels your bias for action, and you navigate seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
- You are customer-obsessed. You build deep empathy for the customer and anchor your decisions in solving their real-world problems.
- You are data-driven. You use data and analytics to find the truth, measure what matters, and guide informed decisions.
What We’re Looking for (Minimum Qualifications)
- 8+ years of product management experience with deep expertise in cybersecurity
- Demonstrated deep experience and comprehensive market knowledge in cybersecurity
- Track record of building effective cross-functional relationships, specifically with engineering teams
- Experience working directly with customers on security feature requirements and feedback
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field
What Will Make You Stand Out (Preferred Qualifications)
- MBA or another advanced business degree
- Experience in launching new products from the incubation stage
#LI-Hybrid
#LI-CM3
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
Principal Site Reliability Engineer
Share this job
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Principal Site Reliability Engineer to join our Infrastructure services and architecture team. This role is hybrid 3 days a week onsite in San Jose, CA, or can be remote reporting to the Senior Manager, Cloud Operations. As a lead engineer, you will leverage deep expertise in IaC/CaC, Linux virtualization, and physical hardware management to drive our infrastructure forward. You will oversee networking services and general software engineering to ensure our systems remain scalable, resilient, and high-performing.
What you’ll do (Role Expectations)
- Mentor junior engineers and lead high-impact infrastructure projects
- Support business operations by responding to alerts and triaging systems to restore mission-critical capabilities
- Ensure the reliability and performance of all customer-facing services
- Design, document, and build technical solutions that align with evolving organizational needs
- Support Agile processes to maintain high velocity and a collaborative environment
Who You Are (Success Profile)
- You possess deep expertise in Kubernetes management and deployment, ensuring containerized environments are optimized and secure.
- You are a champion for Infrastructure/Configuration as Code, maintaining a strict IaC/CaC mindset in every solution you build.
- You operate with a security-first focus, embedding protection and compliance into the foundation of the infrastructure.
- You bring a "go-getter" attitude, proactively identifying problem areas and proposing innovative solutions.
- You are highly proficient in CI/CD pipelines and believe that automated testing is non-negotiable for stable releases.
What We’re Looking for (Minimum Qualifications)
- Expert-level proficiency with Kubernetes
- Deep professional experience with Terraform and Ansible
- Expert-level programming skills in Python or Go
- Hands-on experience with Enterprise Linux distributions such as Rocky, Red Hat, or Alma
- Proven experience using Git within a structured SDLC
- U.S. citizenship due to the nature of the customers assigned to this role
What Will Make You Stand Out (Preferred Qualifications)
- Deep knowledge of Linux Hypervisors, including OpenStack, Proxmox, libvirt, or QEMU
- Technical experience working with FreeBSD
- Familiarity with Identity Access Management tools like HashiCorp Vault, LDAP, or OIDC
#LI-SanJose #LI-Remote #LI-JG1
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
Project Manager - Platform Service Delivery
Share this job
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Project Manager to join our Platform Service Delivery team within Reliability Engineering and Infrastructure Services, reporting to the Manager, Cloud Operations, Platform Service Delivery. This is a fully remote position or if based in San Jose, CA, requires presence in the office three days a week. You will support our growing platform programs by managing a unique blend of technical project management and vendor relations. This role requires a hands-on technical background in data center services, carrier networks, and infrastructure to deliver creative solutions in a dynamic environment.
What you’ll do (Role Expectations)
-
Plan, implement, document, and manage new data center and expansion sites, including colocation space, IP transit, and structured fiber cabling
-
Partner with third-party vendors to ensure seamless order management and delivery of platform services
-
Coordinate across functional teams to streamline communications and keep technical documentation current
-
Interpret carrier KMZs and leverage knowledge of DWDM technology and dark fiber to ensure site implementations align with diverse routing requirements
-
Provide technical guidance and troubleshooting support during site test and turn-up activities
Who You Are (Success Profile)
-
You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
-
You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
-
You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
-
You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
-
You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
What We’re Looking for (Minimum Qualifications)
-
7+ years of project management experience with a focus on IP transit carriers and data center technologies
-
Professional experience and deep understanding of global data center operations and carrier services
-
Proven track record of executing on tight timelines and managing complex vendor relationships
-
Demonstrated ability to manage and organize high volumes of project-related communications and documentation
-
Strong interpersonal skills with the ability to work effectively both independently and within a team-oriented environment
What Will Make You Stand Out (Preferred Qualifications)
-
Ability to work independently and adapt quickly to the changing needs of a high-growth technology environment
-
Proven success in a collaborative environment focused on global impact
-
Proficiency in utilizing operational information systems including Jira, Asana, and Google Suite to track project health
#LI-SanJose #LI-JG1
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Project Manager to join our Platform Service Delivery team within Reliability Engineering and Infrastructure Services, reporting to the Manager, Cloud Operations, Platform Service Delivery. This is a fully remote position or if based in San Jose, CA, requires presence in the office three days a week. You will support our growing platform programs by managing a unique blend of technical project management and vendor relations. This role requires a hands-on technical background in data center services, carrier networks, and infrastructure to deliver creative solutions in a dynamic environment.
What you’ll do (Role Expectations)
-
Plan, implement, document, and manage new data center and expansion sites, including colocation space, IP transit, and structured fiber cabling
-
Partner with third-party vendors to ensure seamless order management and delivery of platform services
-
Coordinate across functional teams to streamline communications and keep technical documentation current
-
Interpret carrier KMZs and leverage knowledge of DWDM technology and dark fiber to ensure site implementations align with diverse routing requirements
-
Provide technical guidance and troubleshooting support during site test and turn-up activities
Who You Are (Success Profile)
-
You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
-
You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
-
You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
-
You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
-
You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
What We’re Looking for (Minimum Qualifications)
-
7+ years of project management experience with a focus on IP transit carriers and data center technologies
-
Professional experience and deep understanding of global data center operations and carrier services
-
Proven track record of executing on tight timelines and managing complex vendor relationships
-
Demonstrated ability to manage and organize high volumes of project-related communications and documentation
-
Strong interpersonal skills with the ability to work effectively both independently and within a team-oriented environment
What Will Make You Stand Out (Preferred Qualifications)
-
Ability to work independently and adapt quickly to the changing needs of a high-growth technology environment
-
Proven success in a collaborative environment focused on global impact
-
Proficiency in utilizing operational information systems including Jira, Asana, and Google Suite to track project health
#LI-SanJose #LI-JG1
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Senior Facilities Engineer to join our People & Culture team. Based in our San Jose, CA headquarters (onsite Monday-Friday), this role reports to the Senior Manager, Americas Workplace Operations. You will support our company's growth and drive innovation with collaborative and engaging workspaces. You will be responsible for the technical integrity, safety, and efficiency of our mission-critical and non-critical infrastructure, ensuring building systems generate a productive and secure environment.
What you’ll do (Role Expectations)
- Direct end-to-end operations and maintenance for critical building systems (HVAC, electrical, plumbing), serving as the senior escalation lead for mission-critical outages
- Manage operational budgets and the full procurement lifecycle while supervising third-party contractors to ensure high-quality service delivery
- Drive system longevity and efficiency through rigorous preventive maintenance programs and the use of advanced digital platforms like BAS/BMS
- Champion workplace safety and compliance by leading emergency response teams, managing hazardous materials (IATA), and maintaining rigorous site-level operating procedures
- Foster a culture of excellence by mentoring technical teams and partnering cross-functionally on energy management initiatives and large-scale infrastructure upgrades
Who You Are (Success Profile)
- You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
What We’re Looking for (Minimum Qualifications)
- 8+ years of experience in workplace solutions, facilities engineering, or similar roles with a focus on program management
- Proven experience in managing mission-critical infrastructure, including HVAC, electrical distribution, and life-safety systems
- Demonstrated expertise in vendor management, facilities budget development, and contract oversight
- Experience managing SOP, MOP, and EOP programs and leading emergency response efforts
- Experience with BMS/BAS platforms and CMMS tools for maintenance tracking
What Will Make You Stand Out (Preferred Qualifications)
- A Bachelor’s degree in facilities management, business administration, engineering, or a related field; an advanced degree is preferred
- Excellent leadership and interpersonal skills, with the ability to work effectively in global, multicultural teams
- A passion for innovation and a willingness to explore new ideas to create top-tier employee experiences
#LI-Onsite #LI-AT4
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
Senior Governance, Risk & Compliance Manager - NIST, FAIR
Share this job
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Cybersecurity Risk Management Principal to join our team. This is a hybrid role, going in to the San Jose, CA office 3 days a week. You'll be reporting to the Sr. Director, Enterprise Risk Management within the Security GRC department. You will serve as a technical leader and subject matter expert, conducting sophisticated risk assessments and maintaining the strategic risk register to protect our global infrastructure. You'll bridge the gap between deep technical adversary tactics and high-level business impact to drive remediation across the enterprise.
What you’ll do (Role Expectations)
-
Lead comprehensive cyber risk assessments using qualitative and quantitative methods, such as FAIR, to identify and articulate threats to business stakeholders
-
Build and maintain a dynamic cyber risk register, ensuring prioritized risks and mitigation strategies are tracked and socialized with executive leadership
-
Run the day-to-day operations for Security Policy Exceptions and Risk Acceptance processes to ensure compliance and balanced risk-taking
-
Partner with Internal Audit, Compliance, and Security teams to embed risk management frameworks deeply into the enterprise risk lifecycle
-
Apply the MITRE ATT&CK framework to analyze adversary techniques and translate that intelligence into actionable enhancements for the organization’s security posture
Who You Are (Success Profile)
-
You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
-
You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
-
You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
-
You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
-
You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
What We’re Looking for (Minimum Qualifications)
-
Bachelor’s degree in Cybersecurity, IT, Computer Science, or a related field
-
10+ years of experience in cybersecurity risk management with a focus on risk assessments and threat modeling
-
Proficiency in the FAIR framework for risk quantification and the MITRE ATT&CK framework
-
Expert-level communication skills with the ability to translate complex technical risks into clear, actionable insights for business audiences
-
A results-driven approach to security risk management with a proven track record of solving complex security challenges
What Will Make You Stand Out (Preferred Qualifications)
-
Advanced certifications such as CISA, CISSP, CISM, CRISC, or FAIR
-
A Master’s degree in a technical or business-aligned field
-
Prior experience leading a Compliance or Cyber Risk management function within the technology industry
#LI-BH1 #LI-Hybrid
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
Senior Manager, Global Commercial Compliance
Share this job
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Senior Manager of Global Commercial Compliance to join our Global Commercial Compliance department, reporting to the Director of Technology Compliance. This is a remote or hybrid role if based in San Jose, California. You will lead and scale our global commercial compliance program across international, public sector, privacy, and AI-related assurance frameworks. In this role, you will drive strategy and operational execution for key customer and regulator-facing commitments, ensuring a strong, audit-ready posture across multiple global standards.
What you’ll do (Role Expectations)
-
Own and evolve the global commercial compliance strategy across international and public sector assurance programs to align with customer and regulatory expectations
-
Build scalable compliance programs that unify requirements across frameworks like ISO, SOC, and PCI, incorporating privacy-by-design and AI governance
-
Lead internal audit activities and end-to-end external assessments while serving as the primary liaison to third-party certification bodies
-
Establish compliance health metrics and dashboards to track control performance, evidence maturity, and remediation cycle times
-
Provide executive-ready reporting on compliance posture and risk trends to senior leadership and relevant governance bodies
Who You Are (Success Profile)
-
You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
-
You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
-
You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
-
You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
-
You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
What We’re Looking for (Minimum Qualifications)
-
Bachelor’s degree in Information Security, Information Systems, Computer Science, or a related field
-
7–10+ years of progressive experience in compliance, assurance, audit, or risk management, including leadership of global programs
-
Working knowledge of frameworks such as ISO 27001, ISO 22301, SOC 2, PCI DSS, C5, and IRAP with the ability to support AI governance concepts
-
Proven ability to manage audits end-to-end, including evidence strategy, control testing, and stakeholder coordination
-
Strong track record of leading cross-functional initiatives in complex, fast-paced environments
What Will Make You Stand Out (Preferred Qualifications)
-
Relevant professional certifications such as CISA, CISSP, CISM, CRISC, or ISO 27001 Lead Auditor
-
Experience building compliance infrastructure and maturing evidence quality within cloud and SaaS control environments
-
Ability to influence at the executive level and drive alignment across Product, Engineering, and GTM stakeholders
#LI-hybrid #LI-JG1
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
Senior Manager of Business Operations - Engineering Strategy, Planning & Analytics
Share this job
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Senior Manager of Business Operations - Engineering Strategy, Planning & Analytics to join our Zero Trust Exchange team. This is a hybrid role (onsite 3 days a week) in San Jose, CA reporting to the Senior Director, Engineering Operations, Zero Trust Exchange.
We are looking for a Sr. Manager of BizOps - Engineering Strategy, Planning & Analytics to drive data-informed decision-making across the engineering organization. This role transforms complex data into actionable insights that inform both high-level strategy and day-to-day execution across the Software Development Lifecycle, while also leading planning, performance analytics, and operational rigor at scale.
What You’ll Do (Role Expectations)
- Lead quarterly and annual engineering planning cycles (Application Performance Monitoring (APM), headcount, budgeting), aligning investments with business priorities and ensuring accurate capacity modeling
- Own and scale engineering planning processes (APM, headcount, budgeting, and forecasting), ensuring alignment with business priorities and financial targets
- Responsible for Business Analytics for Engineering. Build and maintain data models, dashboards, reporting systems, and performance metrics that provide visibility into engineering productivity, cost efficiency, and delivery outcomes
- Define and run operating cadences (QBRs, planning reviews, OKR interlocks) to establish a strong rhythm of business and ensure execution against goals
- Communicate insights and business impact clearly to senior stakeholders, while driving process improvements, tooling enhancements (e.g., Jira), and scalable analytics frameworks
Who You Are (Success Profile)
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.
- You are data-driven. You use data and analytics to find the truth, measure what matters, and guide informed decisions. You value evidence over assumptions, replacing "I think" with "I know" to drive better outcomes.
- You think at scale. You connect your day-to-day work to the larger company mission and think globally. You build solutions, processes, and teams that are not just effective today but are built to last and support a high-growth, global organization.
What We’re Looking for (Minimum Qualifications)
- 8+ years of experience in engineering operations, analytics, strategy, or technical program management, with a strong focus on data-driven decision-making
- Advanced analytical skills (complex formulas, pivots, data modeling) and experience with SQL and data analysis tools
- Proven experience managing cross-functional projects end-to-end, delivering insights and measurable business impact
- Strong ability to interpret business and engineering metrics, connect multiple data sources, and communicate insights to senior stakeholders
- Bachelor’s degree in Business Analytics, Finance, Math, Statistics, Economics, or related quantitative field
What Will Make You Stand Out (Preferred Qualifications)
- 3+ years of experience managing analysts, data engineers, or operations teams
- Strong proficiency in SQL, data visualization tools (e.g., Tableau), and data architecture concepts
- Experience driving engineering productivity frameworks, capacity planning, or scalable planning & analytics systems, with familiarity in tools like Jira, Salesforce, or Confluence
#LI-Hybrid #LI-KM9
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
Senior Manager, Software Development Engineering
Share this job
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Sr. Engineering Manager, API Platform to join our team. This is a hybrid role going into the San Jose, CA office 3 days a week. You’ll be reporting to the VPE for the API Platform team. You will play a pivotal role in delivering scalable, secure, and high-performing platforms and developer tooling to empower our engineering teams. Your focus will be on enhancing our platform’s efficiency, scalability, and developer experience while managing senior technical talent.
What you’ll do (Role Expectations)
- Lead the vision and roadmap for the API Platform and developer tooling, ensuring alignment with organizational goals, technical scalability, and industry best practices
- Oversee the standardization, design, and governance of APIs, improving developer experiences and productivity across engineering teams and products
- Manage and coach a team of Senior Staff Engineers and highly skilled technical contributors, fostering a culture of collaboration and professional growth
- Ensure the delivery of microservices, SDKs, and developer tooling optimized for reliability, availability, and ease of integration across Java, Go, and JavaScript
- Work closely with Product Management and Security to build scalable and secure solutions that meet unique business objectives
Who You Are (Success Profile)
- You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
What We’re Looking for (Minimum Qualifications)
- 8+ years of experience as an engineering leader, including 3+ years managing technical teams for developer tooling, API platforms, or cloud-based systems across multi-language ecosystems including Java, Go, and JavaScript
- 10+ years of overall software engineering experience, including hands-on proficiency in designing APIs and SDKs for containerized environments like Kubernetes and Docker
- Deep understanding of distributed systems concepts such as caching, queues, and pub/sub architectures with cloud service experience in AWS, GCP, or Azure
- Advanced understanding of API-first design principles and standards including OpenAPI/Swagger, REST, JSON, and Authn/z
- U.S. citizenship due to the nature of the customers assigned to this role
What Will Make You Stand Out (Preferred Qualifications)
- Proven experience in the Cloud Security and Networking domain.
- Experience driving engineering practices for workflow automation and developer productivity using open-source or proprietary tools
- Proactive advocate of modern engineering practices such as DevSecOps, CI/CD, and Infrastructure-as-Code across large engineering organizations
#LI-Hybrid #LI-BH1
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
We are looking for a Senior Manager, Talent Performance to join our team in a hybrid capacity based in San Jose, CA, reporting to the Senior Director, Talent Development within the People & Culture organization. You’ll be empowered to drive talent programs that create real business value and strengthen our culture.
What you’ll do (Role Expectations)
- Lead and land global and regional talent development programs with a focus on delivering business impact, utilizing strategic market mapping to drive strategy
- Operate across both strategic and tactical levels to co-create, launch, iterate, and optimize talent solutions wherever needed
- Build trust through consistent, high-quality execution that ensures all actions align with our mission and values
- Proactively communicate concise, action-based updates while surfacing risks and progress early to maintain momentum
- Champion continuous improvement and actively collaborate across functions, challenging ideas constructively to commit to decisions
Who You Are (Success Profile)
- You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
- You are a positive force. You approach hard problems with constructive energy and a 'can-do' spirit that is contagious, inspiring your team to stay focused on the solution.
- You think at scale. You connect your day-to-day work to the larger company mission and think globally. You build solutions, processes, and teams that are not just effective today but are built to last and support a high-growth, global organization.
What We’re Looking for (Minimum Qualifications)
- Minimum 5 years of progressive people program or talent development experience in corporate or high-growth environments
- Demonstrated ability to lead and deliver large-scale, global talent initiatives with measurable business outcomes and strong operational management
- Strong execution mindset with genuine ownership, a bias for action, and the humility to adapt when plans or circumstances shift
- Proven track record of breaking down silos to collaborate with senior leaders and diverse global teams, driving shared ownership and fast results
- Direct communication style that brings clarity, handles ambiguity effectively, and balances high-level strategy with tactical details
What Will Make You Stand Out (Preferred Qualifications)
- Track record of thriving in high-growth technology environments, launching MVPs, and rapidly iterating solutions with a focus on quality
- Exceptional change enablement and program management abilities with a focus on measuring impact and driving continuous improvement
- Deep familiarity with Zscaler values and leadership principles, backed by a commitment to constructive debate and collaborative problem-solving
#LI-JL5 #Onsite
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
Senior Product Manager, AI / Data Classification
Share this job
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Senior Product Manager, AI / Data Classification to join our Data Protection team. This is a hybrid role based in San Jose, CA (3 days onsite). While local candidates are preferred, we are open to remote candidates based on the West Coast for exceptional applicants.
We’re looking for a Product Manager to lead data classification capabilities within a Data Security platform. You’ll own the end-to-end product strategy for discovering and classifying sensitive data across cloud, on-prem data stores and SaaS applications, turning classification outcomes into actionable risk reduction for security, privacy, and compliance teams.
What You’ll Do (Role Expectations)
- Partner closely with a focused engineering, data science/ML, design, sales, and customer success to deliver accurate, scalable classification, clear policy outcomes, and measurable customer value
- Own the classification taxonomy, labeling standards, and policy model (custom categories, confidence thresholds, inheritance, overrides, exceptions)
- Drive accuracy improvements by managing precision/recall targets, sampling strategies, tuning workflows, and customer feedback loops
- Set requirements for scanning at enterprise scale (billions of objects, large tables), optimizing cost, latency, and coverage
- Define how the platform combines pattern-based detectors, NLP/ML, and LLM-assisted classification for structured and unstructured data
Who You Are (Success Profile)
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
- You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
What We’re Looking for (Minimum Qualifications)
- Product Management experience, with meaningful ownership of data security/privacy products. Product management experience can be substituted with data science experience
- Demonstrated experience shipping products that use AI/ML and/or LLMs in production, with a strong understanding of data classification approaches across structured and unstructured data
- Expertise in evaluation and quality measurement for classification systems and building/maintaining golden datasets
- Ability to design human-in-the-loop workflows for high-stakes labels, covering review/approval, exception handling, and audit trails
- Experience driving cost/performance tradeoffs for AI at scale, including token/compute budgeting, model selection, and managing latency for large corporations
What Will Make You Stand Out (Preferred Qualifications)
- Strong technical collaboration skills with ML engineering and data science
- Familiarity with embedding-based similarity and semantic retrieval for classification and deduping (vector DBs, ANN indexing, chunking strategies)
- Prior work in DSPM/DLP/CASB/insider risk where false negatives have high blast radius and you have designed processes to manage that risk
#LI-KM9 #LI-hybrid
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
Senior Project Manager, Business Transformation
Share this job
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Senior Project Manager, Business Transformation to join our People and Culture (P&C) department. This role is based in San Jose, CA (onsite Tuesday-Thursday), reporting to the Director, P&C Transformation within the People Operations team. You will play a critical role in driving global business transformation initiatives and high-priority strategic efforts. In this role, you will ensure adherence to QA frameworks, uphold governance standards, and oversee the management of transformation programs to deliver measurable impact, scalability, and exceptional employee experiences. You will build partnerships with functional leaders to accomplish projects aimed at increasing better user experience and accelerating results.
What you’ll do (Role Expectations)
- Work with several departments and functional leaders at the highest levels of the organization to detail current processes, develop new processes and lead transformative projects aimed at achieving the strategic and financial goals of the business while preparing for the future
- Understand the current P&C landscape vs. the strategic direction of the organization and extract the relevant information to support requirement definition, business design, usability design and end-user testing
Who You Are (Success Profile)
- You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
- You are customer-obsessed. You build deep empathy for the customer - both internal and external - and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
- You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
- You are data-driven. You use data and analytics to find the truth, measure what matters, and guide informed decisions. You value evidence over assumptions, replacing "I think" with "I know" to drive better outcomes.
- You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand.
What We’re Looking for (Minimum Qualifications)
- 8+ years of program management experience driving global change or HR transformation
- Demonstrated experience applying in-depth knowledge of operations or HR excellence
- Ability to structure and scope complex problems, apply a range of analytical tools to develop solutions, and prioritize risks
- Experience enforcing QA methodologies and ensuring governance adherence as part of broader transformation initiatives
- Demonstrated success managing cross-functional projects and driving strategic outcomes across global teams
What Will Make You Stand Out (Preferred Qualifications)
- Experience delivering a broad range of HR initiatives, spanning operational programs, workplace initiatives, reporting & analytics, and HR system initiatives
- Expertise in balancing quality governance frameworks with practical, scalable solutions
- Experience managing multiple simultaneous projects on time and within budget
#LI-AT4 #LI-Hybrid
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
Senior Staff Software Development Engineer (C/C++, TCP/IP, Datapath)
Share this job
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Senior Staff Software Development Engineer (C/C++, TCP/IP, Datapath) to join our Zero Trust Exchange team. This is a hybrid role based onsite in San Jose three days a week reporting to the Sr. Manager, Software Development Engineering. As a Senior Staff Software Engineer, you will architect and build next generation products. By designing high-performance, ultra-low-latency distributed systems, you will directly drive our transformation in cloud-based security while ensuring a seamless, lightning-fast experience for a rapidly scaling global user base.
What you’ll do (Role Expectations)
- Build and scale the Data Plane for Zscaler's Workload Security product, directly shaping the future of cloud-based microsegmentation
- Develop and implement cutting-edge, eBPF-based distributed host firewalls across Linux and/or Windows environments
- Write highly efficient, system-level C/C++ code to optimize the network datapath and process packets at ultra-high speeds with zero perceived latency
- Navigate OS-level architecture in Linux, while stepping in to tackle Windows system development (non-driver) to ensure seamless cross-platform security
- Design distributed system components that maintain high responsiveness and ultra-low latency during high-load, enterprise-scale traffic
Who You Are (Success Profile)
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
- You are driven by innovation. You have a deep curiosity for how things work and are energized by solving complex technical challenges. You believe in the power of technology to accelerate transformation and are always looking for a better, more secure, and scalable way.
- You are a pragmatic builder. You are obsessed with creating, iterating, and shipping. You aren't afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to users quickly.
- You think at scale. You connect your day-to-day work to the larger company mission and think globally. You build solutions, processes, and teams that are not just effective today but are built to last and support a high-growth, global organization.
What We’re Looking for (Minimum Qualifications)
- 8+ years of heavy, hands-on system-level coding experience in C or C++
- Proven track record working directly on networking product lines, firewalls, or deep datapath optimization
- Strong system-level understanding of Linux operating systems, with the willingness to work within Windows environments as needed
- In-depth understanding of the TCP/IP stack, performance parameters, and socket programming
- Experience delivering complete software lifecycles for highly distributed, high-volume enterprise applications
What Will Make You Stand Out (Preferred Qualifications)
- Direct, hands-on experience with eBPF and/or Windows Filter Platform (WFP)
- Experience in endpoint security, microsegmentation, or tackling similar scale
- A strong foundational understanding of cybersecurity principles that complements your core networking expertise
#LI-Hybrid #LI-KM9
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
Senior Analyst, Third Party Risk Management (Remote Eligible - Costa Rica)
Share this job
For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
Smartsheet is seeking a dedicated, experienced Third Party Risk Management (TPRM) Senior Analyst to join our Risk team. This is a high-visibility, cross-functional role that requires sustained focus and ownership; you will be a primary point of contact for vendor risk across the organization, interfacing regularly with cross-functional teams (Legal, Procurement, Privacy, and Information Security) as well as system owners.
This role is a meaningful commitment. You will own a portfolio of vendor assessments and help drive program maturity. We are looking for someone who brings deep focus and genuine investment to this work, the kind of professional who sees TPRM not as a checkbox function but as a critical enabler of trust for a global SaaS platform.
You will report to the Third Party Risk Integration Manager located in the US. This role is eligible for remote work within Costa Rica. You must reside in Costa Rica.
You Will
- Lead end-to-end Third Party Risk Assessments for new and existing vendors, including vendor tiering, scoping, questionnaire management, and findings documentation.
- Own the ongoing monitoring and tracking of vendor risk across Smartsheet's third-party portfolio, ensuring timely follow-up on remediation activities and risk acceptance decisions.
- Evaluate vendor security documentation including SOC 2 reports, penetration testing results, ISO certifications, and other control attestations — and translate findings into clear, actionable risk summaries for stakeholders.
- Drive process improvement initiatives within the TPRM program, identifying opportunities to scale and mature the program through better tooling, automation, and workflow design.
- Collaborate cross-functionally with Legal, Procurement, Information Security, Privacy, and business stakeholders to ensure vendor risk considerations are embedded in sourcing and renewal decisions.
- Leverage AI tools (including Claude and Microsoft Copilot) to increase efficiency in vendor reviews and documentation — while applying sound judgment to review, validate, and take accountability for AI-generated outputs.
- Contribute to broader risk program activities including risk reporting, policy review, and program documentation as part of a lean, high-performing Risk team.
- Support the development of TPRM metrics and reporting to provide leadership with meaningful visibility into the organization's third-party risk exposure.
- Other job duties as assigned
You have
- 5+ years of experience in third party risk management, vendor risk, GRC, information security, audit, or compliance — with direct experience conducting vendor or third-party risk assessments.
- Practical knowledge of one or more risk or regulatory frameworks such as NIST, ISO 27001, COSO, COBIT, AICPA SOC/TSP, PCI DSS, or similar.
- Familiarity with vendor security questionnaire frameworks, including SIG (Shared Assessments) and/or CSA CAIQ.
- Demonstrated ability to review and interpret SOC 2 reports, penetration testing summaries, and other vendor security attestations.
- Experience working in cross-functional environments involving Legal, Procurement, and/or Engineering stakeholders.
- Strong written and verbal communication skills in English, with the ability to translate technical risk findings into clear business language.
- Effective critical thinking and judgment — able to assess risk materiality, prioritize competing demands, and escalate appropriately.
- Comfort working with and evaluating AI-generated content, with a clear understanding of the need to verify outputs before relying on them in risk decisions.
- Adaptability to evolving regulatory requirements and a genuine interest in staying current on the third-party risk landscape.
Nice to have
- Experience with vendor risk management platforms such as AuditBoard, Archer, OneTrust, ServiceNow GRC, Vanta, or Coupa.
- Background in SaaS, cloud, or technology company environments.
- Familiarity with AI-assisted workflows in a GRC or compliance context.
- Experience supporting or contributing to audit processes (e.g., SOC 2, ISO 27001, BARR).
- Relevant certifications such as CISA, CRISC, CTPRP, or equivalent.
- Experience with operational risk across multiple business units, legal entities, or jurisdictions.
Teleworking options from any registered location in Costa Rica (role specific)
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
Ready to apply?
Apply to Smartsheet
Learning Experience Designer (Remote Eligible Costa Rica)
Share this job
For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
Smartsheet is seeking a Learning Experience Designer to join our team. As a LxDesigner, you'll put our employees’ knowledge above all else and have a passion for creating learning solutions. You'll work on a motivated, supportive team with ownership of our internal learning and development products. Graphic design and knowledge of human-computer interaction are essential, and, of course, becoming a certified Smartsheet user is important to your success.
You will report to our Manager, Learning Experience.This role is eligible for remote work within Costa Rica. You must reside in Costa Rica.
You Will:
- Develop creative, customer-centric, performance-based training materials.
- Manage learning product development projects, including scoping, managing Subject Matter Experts (SMEs), and working with other departments.
- Work with our Customer Excellence teams and SMEs to create storyboards/scripts and production-ready content that meet employees' needs.
- Report on and communicate the results of educational content to cross-functional stakeholders.
- Stay current on new learning approaches, behavioral science, and technology, and apply that knowledge to our learning products.
- Become a Smartsheet product expert
- Be an Administrator for the Learning Management System (LMS). Maintain systems, create user profiles, create usage reports, publish SCORM, video, and other digital content etc.
- Other job duties as assigned.
You Have
- 5+ years of combined experience building engaging educational content in various modalities in consultation with your stakeholders.
- At least 2 years of experience creating educational content for SaaS.
- Strong grasp of adult learning principles.
- Proficiency in Articulate Storyline, Articulate Rise, and Camtasia
- Experience with digital content creation using Adobe Creative Cloud.
- A portfolio of eLearning, video, and graphic design projects. The portfolio should reflect graphic design skills with a clean aesthetic.
- Experience using ID strategies to launch digital training
- Experience managing and reporting on all curriculum and assessment data
- LMS administration experience, including eLearning publishing and learning assessments.
- Basic knowledge of web development (HTML5, CSS, JavaScript) is preferred.
Perks & Benefits:
- Fully paid Health & Life insurance for full-time employees and family members
- Monthly stipend to support your work and productivity
- 12 days paid Vacation + Flexible Time Away Program
- 20 weeks fully paid Maternity Leave
- 12 weeks fully paid Paternity/Adoption Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to LinkedIn Learning online courses
- Company Funded Perks including a counseling membership and your own personal Smartsheet account
Teleworking options from any registered location in Costa Rica (role specific)
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
Ready to apply?
Apply to Smartsheet
Technical Writer (Remote Eligible - Costa Rica)
Share this job
For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
We are seeking an experienced Technical Writer to plan, develop, and maintain customer-facing content for the Smartsheet Help Center and internal product documentation. You'll partner with the product team to deliver and maintain documentation that serves as the foundation for customer and internal enablement. As a Technical Writer, you own documentation quality and strategy across our product knowledge base—enabling both customers and internal teams to self-serve and reducing support and training burden. You'll drive improvement initiatives across our documentation, learning tracks, guides, and video content, while managing rapid product changes.
You will report to the Manager, CE Enablement Knowledge Experiences based in the US. This role is eligible for remote work within Costa Rica. You must reside in Costa Rica.
You Will:
- Immerse yourself in Smartsheet's product line and gain an understanding of the technologies and features necessary for accurate documentation.
- Distill specification documents and internal technical specifications and use the information to create targeted, quality, customer-facing content. Deliverables include but aren’t limited to:
- Technical articles for the Smartsheet Help website (how to, reference, FAQ, troubleshooting) and/or API documentation on the dev website
- Content for eLearning modules or videos
- Internal documentation
- Visual aids for Help content (screenshots, gifs, etc.)
- Produce customer-facing video content, including scripting, recording, and light editing in collaboration with stakeholders and subject matter experts
- Work with Subject Matter Experts (SMEs) to ensure the technical accuracy of your work
- Use AI tools to accelerate content production, improve quality, and scale output—applying established team workflows and experimenting with new approaches as the tooling evolves
- Track and report on your own project assignments and schedule, working towards hard deadlines
- Contribute to templates, processes, and standards that support consistent, scalable content production
- Review and compile internal change requests and customer feedback and use this information to recommend and implement content changes
- Work with the Web Team to suggest Help site improvements for both the end user and the writers who are publishing content
- Maintain the Smartsheet Help and Learning style guide
- Optimize content for discoverability via Search
- Work on improvement projects to implement content governance tools, improve processes, and document changes.
- Other job duties as assigned.
You Have:
- 3-5 years of experience writing or editing content for a variety of audiences on the web
- A BA in English, Technical Communication, or a related discipline (or equivalent experience)
- Basic understanding of and ability to use HTML formatting
- Strong Command of English language both oral and written (C1 and above)
- Experience developing templates and processes for ensuring consistent delivery
- Understanding of SEO and GEO best practices
- Experience using analytics tools (Google Analytics, for example) to make impactful content decisions
- A passion for technology and familiarity with the benefits and challenges of working on a SaaS product
- An ability to distill technical jargon and turn it into clear and professional language that is customer-focused
- Familiarity with video content production—scripting, screen recording, or light editing
- Experience creating screenshots and/or visual diagrams to promote understanding of complex ideas
- Strong organizational skills and an ability to perform basic project management and prioritization tasks
- Experience with content production, for example, moving a document from a draft stage in one tool and formatting and publishing it to a CMS
- Experience using one or more content management systems (experience using Drupal 9 or newer is a plus)
- Demonstrated experience integrating AI tools into professional workflows, including building custom AI configurations (such as GPTs or Gems) and connecting LLMs to external platforms
- A point of view on where AI is taking technical writing, incuding familiarity with AI writing tools and an interest in expanding how AI is used in content workflows
- Smartsheet Product Certification preferred by not required
Perks & Benefits:
- Fully paid Health & Life insurance for full-time employees and family members
- Monthly stipend to support your work and productivity
- Asociacion Solidarista with employee and employer contributions, as well as potential alliances with entities such as universities, gyms, etc.
- 12 days paid Vacation + Flexible Time Away Program
- 20 weeks fully paid Maternity Leave
- 12 weeks fully paid Paternity/Adoption Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development, including access to Udemy online courses
- Company Funded Perks, including a counseling membership and your own personal Smartsheet account
- Teleworking options from any registered location in Costa Rica (role-specific)
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
Ready to apply?
Apply to Smartsheet
Content Marketing (Specialist-Manager)
Share this job
Title: Content Marketing (Specialist-Manager)
Location: Austin, TX / Dallas, TX / Morristown, NJ / San Jose, CA
Reporting to: Director, Brand and Communications
*Hippo is hiring at either the Specialist of Manager level. Final leveling will be determined based on the candidate's depth of experience, ownership, and scope of past impact.
About Hippo:
Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home.
About This Role:
Hippo is hiring a Content Marketer who is equal parts brand steward and editorial storyteller with a project management backbone. This is a role for someone who lives branded content and keeps many moving pieces driving forward. This person will act as the connective tissue for content strategy across marketing. You’ll also serve as a highly visible cross-functional internal partner, maintaining editorial standards of excellence for content across the broader organization.
You’ll manage editorial planning and the development and tracking of content performance, while collaborating cross-functionally to ensure content aligns with Hippo’s brand guidelines, legal requirements, and supports marketing and business goals. You’ll partner with internal and external content creators, manage agencies, and leverage insights to develop compelling, multi-purpose content that serves our business objectives.
About You:
- A brand-first content marketer who understands and executes organic growth strategies.
- A strategic storyteller with a proven ability to distill complex topics into engaging, easy-to-understand content.
- A highly organized editor and project manager with a track record of delivering quality content on deadline.
- An savvy content marketer who approaches every piece of content through the lens of voice, tone, and creative integrity, not just a checklist.
- An excellent writer with experience creating and directing compelling copy that matches Hippo’s specific tone of voice and style.
- A creative leader who can research industry trends and topics to craft editorial direction that serve multiple audiences and business goals.
- A cross-functional collaborator who can partner with agencies, designers, product marketers, and communications teams.
- A growth minded thinker who leans on data to refine and elevate content performance.
- A confident communicator who thrives at working within regulated environments and with legal teams.
What You'll Do:
- Grow Hippo’s editorial strategy by developing a content strategy that serves our branded channels.
- Collaborate and drive results with SEO and content agencies to optimize and scale content efforts with an allotted budget.
- Develop and oversee editorial calendars to ensure a steady cadence of high-quality content.
- Work closely with internal insurance experts to transform technical topics into consumer and partner-friendly, insightful content.
- Ensure all content aligns with Hippo’s brand voice and guidelines while keeping a steady eye on accuracy in a regulated industry.
- Manage content workflows, including working with freelance writers, designers, and legal.
- Develop multi-purpose content that can be repurposed across multiple platforms (e.g., blog, social, email, sales collateral).
- Track and analyze content performance to refine strategy.
- Stay ahead of industry trends and emerging digital content best practices to keep Hippo’s content fresh and relevant.
Must Haves:
For the Manager level:
- 5+ years of content marketing or editorial experience, preferably in a regulated industry.
For the Specialist level:
- 3-5+ years of content marketing or editorial experience, preferably in a regulated industry.
Required for Both Levels:
- Growth-minded thinker who thrives in a fast-paced environment.
- Strong writing and editing skills with the ability to translate complex topics into engaging, high-value content.
- Familiarity with SEO and AEO-driven content strategies and managing organic traffic goals.
- Experience with organic and paid social content strategies and experience developing content that supports marketing performance goals.
- Experience working with designers to create visually compelling, brand-aligned content.
- Proven track record of managing content teams and/or freelance writers and agencies.
- Ability to handle cross-functional projects and collaborate across marketing and product teams.
- Highly organized, deadline-driven, and adaptable to a fast-paced environment.
Benefits and Perks
Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:
- Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP).
- Equity - This position is eligible for equity compensation.
- Training and Career Growth - Training and internal career growth opportunities.
- Flexible Time Off - You know when and how you should recharge.
- Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers.
- Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees.
The Morristown, NJ and San Francisco Bay Area base pay ranges for this role is:
- Content Marketing Manager: $100,000.00 - $150,000.00
- Content Marketing Specialist: Specialis $72,000.00 - $108,000.00
Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands.
Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.
Ready to apply?
Apply to Hippo Insurance
Lead / Principal Product Manager, AI
Share this job
Title: Lead / Principal Product Manager, AI
Location: Austin, TX / Dallas, TX / Morristown, NJ / San Jose, CA (Hybrid)
Reporting to: Chief Product Officer
*This role can be filled at either the Lead or Principal level. Final leveling will be determined based on the candidate's depth of experience, scope of past impact, and demonstrated leadership.
About Hippo:
Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home.
About This Role:
Hippo is looking for an AI product leader to identify, build, and scale high-impact AI-powered products across our business — driving growth, operational excellence, and seamless customer experiences.
This is a hands-on, 0→1 builder role. You'll work with small, scrappy cross-functional teams to move quickly from problem discovery to prototype to production. Success in this role means shipping real AI solutions, learning fast, and translating emerging technology into measurable business impact.
You'll partner closely with Product, Engineering, Data, Operations, and Business teams to ensure AI is deployed responsibly, transparently, compliantly, and effectively.
You will be the champion and evangelist of AI internally with both technical and non-technical teams to continue to unlock more use cases and value across the organization.
If you are passionate about harnessing AI to transform operations, risk management, and customer experiences into best-in-class capabilities, this is the role for you.
What You'll Do:
- Identify and own high-impact AI opportunities across Hippo’s products and operations, grounded in real customer and business problems across service, claims, underwriting, finance, product teams, and end-customers
- Build and ship AI-powered products — working hands-on with engineers, data scientists, and third-party tools to prototype, test, deploy, and iterate in production
- Lead end-to-end product execution, from problem framing and success metrics through launch, adoption, and continuous improvement
- Make smart build vs. buy decisions and define MVP scopes that balance speed, quality, and long-term scalability
- Design effective human-AI workflows that are intuitive, trustworthy, and aligned with how teams actually work
- Champion responsible AI practices, partnering with the AI Committee to ensure transparency, explainability, and compliance
- Evangelize and build momentum through delivery, then help teams adopt and extend successful AI solutions across the organization
Must Haves:
Required for both levels:
- Demonstrated ability to translate ambiguous business problems into shipped solutions with measurable impact
- Comfort rolling up their sleeves to shape MVPs, workflows, experiments, and early production systems
- Thinks end-to-end from data inputs to model outputs to user experience and business outcomes
- Passion for emerging technologies and hands-on experience with latest AI models & tools. Excited to help Hippo build trust-centered AI experiences
- Experience shipping products from early concept through launch and iteration in real-world environments
- Strong understanding of the AI/ML product lifecycle (data readiness, modeling, deployment, monitoring, iteration)
- Bachelor's degree in Computer Science, Data Science, Statistics, or equivalent practical experience
For the Lead Product Manager level:
- 6+ years of product management experience building high-impact products and features, with at least 1 year working with AI products
- 2+ years of product management experience in insurance or other regulated financial services
For the Principal Product Manager level:
- 8+ years of product management experience building high-impact products and features, with at least 2 years working hands-on with AI products
- Proven track record of setting product strategy, influencing senior leadership, and driving cross-functional alignment at scale
Nice to Haves:
- Advanced degree (MS or MBA)
- 2+ years of product management experience in insurance or other regulated financial services.
- Experience with AI governance, model risk management, or explainability frameworks
- Insurance certifications (CPCU, ARe) or analytics certifications
Benefits and Perks
Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:
- Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
- Equity - This position is eligible for equity compensation
- Training and Career Growth - Training and internal career growth opportunities
- Flexible Time Off - You know when and how you should recharge
- Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
- Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees
The San Jose, CA and Morristown, NJ base pay ranges for this role are:
- Principal Product Manager: $175,000 - $262,000
- Lead Product Manager $160,000 - $230,000
Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands.
Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.
Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.
Ready to apply?
Apply to Hippo Insurance
Senior Application Security Engineer
Share this job
Title: Senior Application Security Engineer
Location: Austin, TX / Dallas, TX / San Jose, CA / Morristown, NJ (hybrid)
Reports To: Sr. Manager, Cybersecurity
About Hippo
Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home.
About the Role
The Senior Application Security Engineer is a senior individual contributor responsible for driving application security outcomes across Hippo’s engineering organization. This role serves as a trusted subject matter expert in application security, providing deep technical guidance and influencing secure design decisions across multiple teams, products, and services.
This position is application-security–first, with intentional overlap into cloud and platform security where application code, identity, CI/CD pipelines, and infrastructure intersect. While the role does not own infrastructure, security programs, or formal departmental priorities, it is accountable for identifying application-centric risks and guiding high-impact security decisions through expertise, partnership, and advisory influence.
Operating with significant autonomy, the Senior Application Security Engineer independently owns complex and ambiguous security challenges end-to-end, ensuring outcomes align with business objectives and risk tolerance. This role emphasizes technical leadership, cross-functional collaboration, and mentorship rather than people management.
About You
You are a seasoned application security professional with deep technical expertise and strong judgment, trusted to guide complex security decisions in high-impact environments. You think adversarially, understand modern application architectures, and can clearly articulate risk tradeoffs to engineering, product, and security leadership.
You are comfortable operating independently in ambiguous situations, influencing outcomes through credibility and collaboration rather than formal authority. You communicate clearly, mentor others naturally, and help elevate application security maturity across teams by embedding secure design principles into everyday engineering practices.
What You'll Do:
-
Serve as a senior subject matter expert in application security, providing authoritative guidance on secure design, authentication, identity flows, API security, and cloud-native application risks.
-
Act as a trusted security advisor during architecture reviews, design discussions, and risk assessments across multiple teams and services.
-
Identify, assess, and clearly communicate application-centric security risks across application code, CI/CD pipelines, identity systems, and cloud environments.
-
Independently own and drive resolution of complex and ambiguous application security challenges with broad organizational impact.
-
Apply threat modeling, attack-path analysis, and adversarial thinking to inform defensive improvements and strengthen application resilience.
-
Contribute technically to broader security programs by shaping standards, best practices, secure patterns, and technical guidance.
-
Support security incidents and targeted threat-hunting efforts by providing application security expertise, root-cause analysis, and remediation guidance.
-
Design, improve, and help operationalize automated security tooling and pipelines (e.g., SAST, DAST, SCA, secrets detection).
-
Mentor engineers and security partners across teams, acting as a force multiplier to improve secure design and decision-making at scale.
-
Communicate risks, recommendations, and standards clearly to senior engineers and security leadership to influence technical direction.
Must Haves:
-
6+ years of experience in application security or product security roles.
-
Demonstrated impact improving application security outcomes across multiple teams, systems, or business domains.
-
Deep experience securing web applications, APIs, distributed systems, WAFs, and customer identity platforms.
-
Strong understanding of authentication and identity protocols (OAuth2, OIDC, SAML, JWT, MFA).
-
Proven ability to review system designs, data flows, and identify architectural security risks.
-
Solid understanding of cloud-native application architectures and CI/CD pipelines from an application risk perspective.
-
Experience designing or maintaining automated security tooling and pipelines (SAST, DAST, SCA, secrets detection).
-
Proficiency in one or more modern programming languages.
Nice to Have:
-
Experience threat modeling or assessing AI-powered features and LLM integrations.
-
Application-focused penetration testing or adversarial security testing experience.
-
Familiarity with Kubernetes, container security, and infrastructure-as-code as they relate to application security.
-
Experience operating in regulated environments.
-
Relevant security certifications (e.g., OSWE, GWAPT, CSSLP).
Benefits and Perks:
Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:
- Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
- Equity - This position is eligible for equity compensation
- Training and Career Growth - Training and internal career growth opportunities
- Flexible Time Off - You know when and how you should recharge
- Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
- Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees
The Morristown, NJ and San Francisco Bay Area base pay range for this role is $151,000.00 - $226,250.00. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands.
Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.
Ready to apply?
Apply to Hippo Insurance
Senior Application Security Engineer
Share this job
Title: Senior Application Security Engineer
Location: Austin, TX / Dallas, TX / San Jose, CA / Morristown, NJ (hybrid)
Reports To: Sr. Manager, Cybersecurity
About Hippo
Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home.
About the Role
The Senior Application Security Engineer is a senior individual contributor responsible for driving application security outcomes across Hippo’s engineering organization. This role serves as a trusted subject matter expert in application security, providing deep technical guidance and influencing secure design decisions across multiple teams, products, and services.
This position is application-security–first, with intentional overlap into cloud and platform security where application code, identity, CI/CD pipelines, and infrastructure intersect. While the role does not own infrastructure, security programs, or formal departmental priorities, it is accountable for identifying application-centric risks and guiding high-impact security decisions through expertise, partnership, and advisory influence.
Operating with significant autonomy, the Senior Application Security Engineer independently owns complex and ambiguous security challenges end-to-end, ensuring outcomes align with business objectives and risk tolerance. This role emphasizes technical leadership, cross-functional collaboration, and mentorship rather than people management.
About You
You are a seasoned application security professional with deep technical expertise and strong judgment, trusted to guide complex security decisions in high-impact environments. You think adversarially, understand modern application architectures, and can clearly articulate risk tradeoffs to engineering, product, and security leadership.
You are comfortable operating independently in ambiguous situations, influencing outcomes through credibility and collaboration rather than formal authority. You communicate clearly, mentor others naturally, and help elevate application security maturity across teams by embedding secure design principles into everyday engineering practices.
What You'll Do:
-
Serve as a senior subject matter expert in application security, providing authoritative guidance on secure design, authentication, identity flows, API security, and cloud-native application risks.
-
Act as a trusted security advisor during architecture reviews, design discussions, and risk assessments across multiple teams and services.
-
Identify, assess, and clearly communicate application-centric security risks across application code, CI/CD pipelines, identity systems, and cloud environments.
-
Independently own and drive resolution of complex and ambiguous application security challenges with broad organizational impact.
-
Apply threat modeling, attack-path analysis, and adversarial thinking to inform defensive improvements and strengthen application resilience.
-
Contribute technically to broader security programs by shaping standards, best practices, secure patterns, and technical guidance.
-
Support security incidents and targeted threat-hunting efforts by providing application security expertise, root-cause analysis, and remediation guidance.
-
Design, improve, and help operationalize automated security tooling and pipelines (e.g., SAST, DAST, SCA, secrets detection).
-
Mentor engineers and security partners across teams, acting as a force multiplier to improve secure design and decision-making at scale.
-
Communicate risks, recommendations, and standards clearly to senior engineers and security leadership to influence technical direction.
Must Haves:
-
6+ years of experience in application security or product security roles.
- Strong understanding of Customer Identity Access Management (CIAM), authentication and identity protocols. (OAuth2, OIDC, SAML, JWT, MFA).
-
Demonstrated impact improving application security outcomes across multiple teams, systems, or business domains.
-
Deep experience securing web applications, APIs, distributed systems, WAFs, and customer identity platforms.
-
Proven ability to review system designs, data flows, and identify architectural security risks.
-
Solid understanding of cloud-native application architectures and CI/CD pipelines from an application risk perspective.
-
Experience designing or maintaining automated security tooling and pipelines (SAST, DAST, SCA, secrets detection).
-
Proficiency in one or more modern programming languages.
Nice to Have:
-
Experience threat modeling or assessing AI-powered features and LLM integrations.
-
Application-focused penetration testing or adversarial security testing experience.
-
Familiarity with Kubernetes, container security, and infrastructure-as-code as they relate to application security.
-
Experience operating in regulated environments.
-
Relevant security certifications (e.g., OSWE, GWAPT, CSSLP).
Benefits and Perks:
Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:
- Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
- Equity - This position is eligible for equity compensation
- Training and Career Growth - Training and internal career growth opportunities
- Flexible Time Off - You know when and how you should recharge
- Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
- Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees
The Morristown, NJ and San Francisco Bay Area base pay range for this role is $151,000.00 - $226,250.00. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands.
Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.
Ready to apply?
Apply to Hippo Insurance
Senior, Technical Accounting & SEC Reporting
Share this job
Title: Senior, Technical Accounting and SEC Reporting
Location: San Jose CA, Austin TX, Dallas, TX, or Morristown, NJ
Reporting to: Technical Accounting and SEC Reporting Manager
About Hippo:
Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home.
About You:
You have a strong foundation in public accounting, ideally with Big Four experience, and are eager to grow your expertise in SEC reporting and technical accounting. This is an ideal role for someone who wants to deepen their knowledge of complex accounting guidance, US GAAP compliance, and the SEC reporting processes that support public company operations. You're naturally curious about how technology and AI can simplify workflows, reduce manual effort, and make processes more efficient. You're accustomed to rolling up your sleeves to get things done, and you're excited by the opportunity to work closely with external auditors and advisors.
What You’ll do:
SEC and Financial Reporting
- Prepare and coordinate the filing of 10-Qs, 10-Ks, 8-Ks, earnings releases, and other SEC-required reports, ensuring accuracy and compliance with US GAAP and SEC regulations
- Prepare and distribute internal financial reporting packages for senior leadership and other key stakeholders
- Draft and assemble financial statements, footnotes, management's discussion and analysis, and supporting schedules and disclosures within SEC filings
- Serve as a reliable point of contact and collaborative partner to teams across Finance, Accounting, Legal, Equity Administration, Business Operations, and Insurance on reporting-related matters
- Manage day-to-day operations within Workiva reporting software, maintaining templates, workflows, and reporting processes while identifying opportunities to improve efficiency
- Collaborate closely with external auditors to facilitate quarterly reviews and annual audits, supporting the timely resolution of technical accounting questions
- Utilize AI tools and emerging technologies to streamline reporting workflows, reduce manual effort, improve accuracy, and contribute to a culture of continuous process improvement
Technical Accounting & Accounting Policy
- Maintain and update Hippo’s accounting policies, ensuring documentation is current and aligned with US GAAP standards and SEC requirements
- Research and analyze complex transactions, applying relevant ASC guidance, and drafting well-supported accounting memos
- Monitor new accounting standards and pronouncements and assist in evaluating their impact on the company's operations and financial reporting
- Conduct technical accounting research and help translate conclusions into practical application within day-to-day accounting operations
- Assist in compiling documentation and coordinating testing activities in support of the company's Sarbanes-Oxley (SOX) compliance program
- Leverage AI-powered tools to enhance efficiency in technical research, memo drafting, policy tracking, and accounting analysis, reducing manual effort and improving quality of work product
Must Haves:
- Degree requirement in Accounting
- CPA preferred, not required
Benefits and Perks
Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:
- Healthy Hippos Benefits - Multiple medical plan options, 100% covered dental and vision for you and your family, and a wellness program that rewards healthy habits. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
- Equity - This position is eligible for equity compensation
- Training and Career Growth - Training and internal career growth opportunities
- Flexible Time Off - You know when and how you should recharge
- Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
- Hippo Habitat - Snacks and drinks available for onsite employees
The Morristown, NJ and San Francisco Bay Area base pay range for this role is $91,000 – $136,500. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands.
Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.
Ready to apply?
Apply to Hippo Insurance
Senior Manager, OLED Field Applications Engineering
Share this job
Please Note:
To provide the best candidate experience amidst our high application volumes, each candidate is limited to 10 applications across all open jobs within a 6-month period.
Advancing the World’s Technology Together
Our technology solutions power the tools you use every day--including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more. Here, you’ll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what’s possible and powering the future.
We believe innovation and growth are driven by an inclusive culture and a diverse workforce. We’re dedicated to empowering people to be their true selves. Together, we’re building a better tomorrow for our employees, customers, partners, and communities.
Our technology solutions power the tools you use every day--including smartphones, smartwatches, VR, conventional/electric vehicles, laptops, and so much more. Here, you’ll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what’s possible and powering the future.
Samsung Display is the #1 OLED provider in the world. As a key member of the San Jose Display team, the Senior Manger, Field Application Engineering will work as an individual contributor dealing with Samsung’s industry-leading OLED display technologies. In collaboration with Korean HQ, you will work on spearheading project management, tech support for customers, tech sensing, product planning, and tech enabling for future products.
This position is responsible for providing technical support for running project and identifying new business opportunities for Samsung Display products. You’ll handle all of the technical issues of display devices during customer development stage and also support new program engagement. In addition, this position provides technical market information working in collaboration with the sales and marketing team.
Location: Daily onsite presence at our San Jose headquarters in alignment with our Flexible Work policy
What You’ll Do
- Develop and execute promotion plans for new product and technology to existing and target customers with goal to secure RFQ for upcoming products.
- Support design efforts by performing joint validation / testing of the Samsung products (OLED, QD-OLED) on customer platforms. This includes performing electrical, mechanical, optical, safety and reliability tests till closure.
- Daily communication and review with customers regarding technical issues and project schedules.
- Conduct face-to-face customer meetings weekly/daily and as necessary to provide support, discuss current issues, provide updates, discuss current and future business, and build strong relationships.
- Address customer issues by gathering facts, recommending solutions, gaining SDC management support.
- Provide customer support including product information, road maps, demonstrations and technical issues.
- Report progress to management on issues on daily/weekly/monthly basis / opportunities and solicit support whenever needed.
- Update key activities through weekly reports for executive review.
- Daily communication with our corporate HQ team regarding pending and new issues.
- Deliver insight based on real time customer feedback and establish execution plans accordingly.
What You Bring
- Bachelor's in engineering and 15+ years of experience, or a Master’s and 13+ years of experience, or a PhD and 10+ years of industry experience preferred.
- Experience in consumer electronics, preferably technical experience in the display industry.
- Solid understanding of display technologies on OLED and basic understand other type of displays.
- You should manage the project moving forward as planned and solve the issue with dedicated effort and creative way.
- You should have supportive mindset, behavior, and courtesy for Customer satisfaction.
- You’re inclusive, adapting your style to the situation and diverse global norms of our people.
- An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding.
- You’re collaborative, building relationships, humbly offering support and openly welcoming approaches.
- Innovative and creative, you proactively explore new ideas and adapt quickly to change.
#LI-MD1
What We Offer
The pay range below is for all roles at this level across all US locations and functions. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. We also offer incentive opportunities that reward employees based on individual and company performance.
This is in addition to our diverse package of benefits centered around the wellbeing of our employees and their loved ones. In addition to the usual Medical/Dental/Vision/401k, our inclusive rewards plan empowers our people to care for their whole selves. An investment in your future is an investment in ours.
Give Back With a charitable giving match and frequent opportunities to get involved, we take an active role in supporting the community.
Enjoy Time Away You’ll start with 4+ weeks of paid time off a year, plus holidays and sick leave, to rest and recharge.
Care for Family Whatever family means to you, we want to support you along the way—including a stipend for fertility care or adoption, medical travel support, and virtual vet care for your fur babies.
Prioritize Emotional Wellness With on-demand apps and free confidential therapy sessions, you’ll have support no matter where you are.
Stay Fit Eating well and being active are important parts of a healthy life. Our onsite Café and gym, plus virtual classes, make it easier.
Embrace Flexibility Benefits are best when you have the space to use them. That’s why we facilitate a flexible environment so you can find the right balance for you.
Equal Opportunity Employment Policy
Samsung Semiconductor takes pride in being an equal opportunity workplace dedicated to fostering an environment where all individuals feel valued and empowered to excel, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin, political affiliation, or veteran status.
When selecting team members, we prioritize talent and qualities such as humility, kindness, and dedication. We extend comprehensive accommodations throughout our recruiting processes for candidates with disabilities, long-term conditions, neurodivergent individuals, or those requiring pregnancy-related support. All candidates scheduled for an interview will receive guidance on requesting accommodations.
Recruiting Agency Policy
We do not accept unsolicited resumes. Only authorized recruitment agencies that have a current and valid agreement with Samsung Semiconductor, Inc. are permitted to submit resumes for any job openings.
Applicant AI Use Policy
At Samsung Semiconductor, we support innovation and technology. However, to ensure a fair and authentic assessment, we prohibit the use of generative AI tools to misrepresent a candidate's true skills and qualifications. Permitted uses are limited to basic preparation, grammar, and research, but all submitted content and interview responses must reflect the candidate’s genuine abilities and experience. Violation of this policy may result in immediate disqualification from the hiring process.
Applicant Privacy Policy
https://semiconductor.samsung.com/about-us/careers/us/privacy/
Ready to apply?
Apply to Samsung Semiconductor
Senior Manager, Technical Marketing, Custom SOC
Share this job
Please Note:
To provide the best candidate experience amidst our high application volumes, each candidate is limited to 10 applications across all open jobs within a 6-month period.
Advancing the World’s Technology Together
Our technology solutions power the tools you use every day--including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more. Here, you’ll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what’s possible and powering the future.
We believe innovation and growth are driven by an inclusive culture and a diverse workforce. We’re dedicated to empowering people to be their true selves. Together, we’re building a better tomorrow for our employees, customers, partners, and communities.
We are seeking a Technical Marketing Senior Manager to join our System LSI - Custom SoC Sales and Business Development Team in San Jose, CA. In this role, you will be responsible for identifying new opportunities for custom SoC (ASIC) business, conducting pre-shaping activities including technical requirements review and commercial discussions with potential customers, and building relationships with customers across the US market. This customer-facing role is highly cross-functional, where you will also manage day-to-day account management activities on both the technical and business sides with internal and external teams. We are seeking a high- energy professional with strong communication skills towards internal stakeholders and customers, as well as the ability to lead and develop new processes and ideas. The successful candidate will thrive in a fast-paced, dynamic environment and be able to develop strategic relationships with customer teams.
Location: Daily onsite presence at our San Jose headquarters in alignment with our Flexible Work Policy
Job ID: 42912
What You’ll Do
- Support the design-in activities and business operations by working with cross-functional teams across Engineering, Sales and Marketing teams to secure customer engagements.
- Act as local support interface for US customers for existing accounts and ongoing programs.
- Engage in engineering & commercial discussions with customers.
- Market survey and developing new customers and applications.
- Act as local POC for engineering/commercial VOC collecting and leading issue resolving by circling back internally with right internal POC.
- On-going and future projects reporting to both US and Korea Executives.
- Build relationships with internal stakeholder teams such as Marketing, Sales, Product Planning and development teams to know and understand S.LSI’s differentiated offerings and strategies.
- Work with customer teams to map their requirements to S.LSI offerings, identify potential gaps, and champion their cause by driving internal development teams to address their needs and deliver technical solutions.
- Develop and build relationships with customers’ teams to understand their technology needs, application requirements and jointly define the best silicon/platform solutions to enable customer’s products.
What You Bring
- Highly Technical Background with deep business acumen and the ability to synthesize technical and business information into clear, compelling executive-level presentations that influence internal and external stakeholders.
- Bachelor’s Degree in Engineering, Business, or related discipline and 10+ years of experience, or Master’s and 8+ years of experience.
- Technical sales and/or Marketing experience, management experience, technical/customer program management, or field applications engineering experience.
- Both Pre and Post Sales Customer Support.
- Good understanding of Semiconductor Industry, especially in SoC (System on Chip).
- Understanding or past experience with ASIC design and manufacturing flow, including advanced packaging is a Plus.
- Ability to analyze customer’s problem and needs from the component to system and application level based on customer’s requirements and purpose the solution that maps out to Samsung LSI’s offering.
- Frequent work and meetings are required with Korea.
- Korean language proficiency is a plus but not required.
- You’re inclusive, adapting your style to the situation and diverse global norms of our people.
- An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding.
- You’re collaborative, building relationships, humbly offering support and openly welcoming approaches.
- Innovative and creative, you proactively explore new ideas and adapt quickly to change.
#LI-MD1
What We Offer
The pay range below is for all roles at this level across all US locations and functions. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. We also offer incentive opportunities that reward employees based on individual and company performance.
This is in addition to our diverse package of benefits centered around the wellbeing of our employees and their loved ones. In addition to the usual Medical/Dental/Vision/401k, our inclusive rewards plan empowers our people to care for their whole selves. An investment in your future is an investment in ours.
Give Back With a charitable giving match and frequent opportunities to get involved, we take an active role in supporting the community.
Enjoy Time Away You’ll start with 4+ weeks of paid time off a year, plus holidays and sick leave, to rest and recharge.
Care for Family Whatever family means to you, we want to support you along the way—including a stipend for fertility care or adoption, medical travel support, and virtual vet care for your fur babies.
Prioritize Emotional Wellness With on-demand apps and free confidential therapy sessions, you’ll have support no matter where you are.
Stay Fit Eating well and being active are important parts of a healthy life. Our onsite Café and gym, plus virtual classes, make it easier.
Embrace Flexibility Benefits are best when you have the space to use them. That’s why we facilitate a flexible environment so you can find the right balance for you.
Equal Opportunity Employment Policy
Samsung Semiconductor takes pride in being an equal opportunity workplace dedicated to fostering an environment where all individuals feel valued and empowered to excel, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin, political affiliation, or veteran status.
When selecting team members, we prioritize talent and qualities such as humility, kindness, and dedication. We extend comprehensive accommodations throughout our recruiting processes for candidates with disabilities, long-term conditions, neurodivergent individuals, or those requiring pregnancy-related support. All candidates scheduled for an interview will receive guidance on requesting accommodations.
Recruiting Agency Policy
We do not accept unsolicited resumes. Only authorized recruitment agencies that have a current and valid agreement with Samsung Semiconductor, Inc. are permitted to submit resumes for any job openings.
Applicant AI Use Policy
At Samsung Semiconductor, we support innovation and technology. However, to ensure a fair and authentic assessment, we prohibit the use of generative AI tools to misrepresent a candidate's true skills and qualifications. Permitted uses are limited to basic preparation, grammar, and research, but all submitted content and interview responses must reflect the candidate’s genuine abilities and experience. Violation of this policy may result in immediate disqualification from the hiring process.
Applicant Privacy Policy
https://semiconductor.samsung.com/about-us/careers/us/privacy/
Ready to apply?
Apply to Samsung Semiconductor
Senior Technical Project Manager, ASIC
Share this job
Please Note:
To provide the best candidate experience amidst our high application volumes, each candidate is limited to 10 applications across all open jobs within a 6-month period.
Advancing the World’s Technology Together
Our technology solutions power the tools you use every day--including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more. Here, you’ll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what’s possible and powering the future.
We believe innovation and growth are driven by an inclusive culture and a diverse workforce. We’re dedicated to empowering people to be their true selves. Together, we’re building a better tomorrow for our employees, customers, partners, and communities.
What You’ll Do
As a seasoned Senior Technical Project Manager (ASIC) you will lead complex silicon development projects from specification definition through tape-out, fabrication, and post-silicon validation. You will be the primary face of Samsung’s (SLSI’s) ASIC design, verification, physical design, firmware, foundry and advanced packaging teams to the customer and ensure the timely delivery of all collateral. This role requires a strong technical background in semiconductors combined with exceptional program management skills to navigate risks and drive execution excellence.
Location: Daily onsite presence at our San Jose headquarters in alignment with our Flexible Work Policy.
Reports to: Team leader/Head of Custom SoC Solutions Team.
Job ID: 42809
Key Responsibilities
- End-to-End Program Ownership: Work with customers from initial concept and specification stage to silicon tape-out, bring-up, and production. This includes not only technical, but also spans commercial and legal domains.
- Project Planning & Scheduling: Develop and maintain detailed project plans, milestones, and resource allocation. Proactively identify and resolve bottlenecks and critical path issues.
- Cross-Functional Coordination: Collaborate with Architecture, RTL, Verification, Physical Design (PnR), DFT, Firmware, Emulation and Packaging teams to ensure aligned deliverables. Participate in cross functional meetings and identify and eliminate bottlenecks.
- Risk Management: Proactively identify risks and develop mitigation plans to avoid tape-out delays. Hold the development teams accountable for the scheduled quality deliverables.
What you bring
- Education: Bachelor’s degree in Electrical Engineering, Computer Engineering, or related field with 15+ years or a Master’s degree with 13+ years.
- Experience: 10+ years in the semiconductor industry, with at least 5+ years in technical program/project management for ASIC/SoC products.
- Technical Knowledge: Deep understanding of the full ASIC design flow (RTL, Simulation, Synthesis, STA, PnR, DFT, Tape-out).
- Methodologies: Proven experience working with advanced process nodes and high-speed design.
- Tools: Proficiency in project management tools (Jira, Confluence, MS Project) and familiarity with EDA tools (Synopsys, Cadence).
- Experience with complex packaging (2.5D/3D IC, Si interposers, TSV).
- Knowledge of automotive functional safety and other automotive industry requirements
- Experience with hardware emulation platforms (Palladium, Veloce, ZeBu).
- Leadership: Strong ability to influence cross-functional teams without direct authority.
- Problem-Solving: Ability to analyze technical problems and drive solutions in a fast-paced environment.
- Communication: Excellent verbal and written communication skills, tailoring technical information for various stakeholders.
- You’re inclusive, adapting your style to the situation and diverse global norms of our people.
- An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding.
- You’re collaborative, building relationships, humbly offering support and openly welcoming approaches.
- Innovative and creative, you proactively explore new ideas and adapt quickly to change.
#LI-MD1
What We Offer
The pay range below is for all roles at this level across all US locations and functions. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. We also offer incentive opportunities that reward employees based on individual and company performance.
This is in addition to our diverse package of benefits centered around the wellbeing of our employees and their loved ones. In addition to the usual Medical/Dental/Vision/401k, our inclusive rewards plan empowers our people to care for their whole selves. An investment in your future is an investment in ours.
Give Back With a charitable giving match and frequent opportunities to get involved, we take an active role in supporting the community.
Enjoy Time Away You’ll start with 4+ weeks of paid time off a year, plus holidays and sick leave, to rest and recharge.
Care for Family Whatever family means to you, we want to support you along the way—including a stipend for fertility care or adoption, medical travel support, and virtual vet care for your fur babies.
Prioritize Emotional Wellness With on-demand apps and free confidential therapy sessions, you’ll have support no matter where you are.
Stay Fit Eating well and being active are important parts of a healthy life. Our onsite Café and gym, plus virtual classes, make it easier.
Embrace Flexibility Benefits are best when you have the space to use them. That’s why we facilitate a flexible environment so you can find the right balance for you.
Equal Opportunity Employment Policy
Samsung Semiconductor takes pride in being an equal opportunity workplace dedicated to fostering an environment where all individuals feel valued and empowered to excel, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin, political affiliation, or veteran status.
When selecting team members, we prioritize talent and qualities such as humility, kindness, and dedication. We extend comprehensive accommodations throughout our recruiting processes for candidates with disabilities, long-term conditions, neurodivergent individuals, or those requiring pregnancy-related support. All candidates scheduled for an interview will receive guidance on requesting accommodations.
Recruiting Agency Policy
We do not accept unsolicited resumes. Only authorized recruitment agencies that have a current and valid agreement with Samsung Semiconductor, Inc. are permitted to submit resumes for any job openings.
Applicant AI Use Policy
At Samsung Semiconductor, we support innovation and technology. However, to ensure a fair and authentic assessment, we prohibit the use of generative AI tools to misrepresent a candidate's true skills and qualifications. Permitted uses are limited to basic preparation, grammar, and research, but all submitted content and interview responses must reflect the candidate’s genuine abilities and experience. Violation of this policy may result in immediate disqualification from the hiring process.
Applicant Privacy Policy
https://semiconductor.samsung.com/about-us/careers/us/privacy/
Ready to apply?
Apply to Samsung Semiconductor
Staff Technical Program Manager
Share this job
Please Note:
To provide the best candidate experience amidst our high application volumes, each candidate is limited to 10 applications across all open jobs within a 6-month period.
Advancing the World’s Technology Together
Our technology solutions power the tools you use every day--including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more. Here, you’ll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what’s possible and powering the future.
We believe innovation and growth are driven by an inclusive culture and a diverse workforce. We’re dedicated to empowering people to be their true selves. Together, we’re building a better tomorrow for our employees, customers, partners, and communities.
At the Technology Enabling Development Lab (TED), our core development focus is the host interface firmware layer that sits in the intersection of system software and flash management firmware. This key host interface firmware technology drives Samsung’s breakthrough V-NAND technology and enables our customers to power performance-oriented, demanding, enterprise-class applications ranging from hyper-scale data centers, to big data processing, to software defined virtualized storage arrays and infrastructures.
We are seeking an experienced Technical Program Manager to lead the strategy and daily operations of OCP S.A.F.E. for our Enterprise and Data Center SSDs. As a TPM, you will define and execute comprehensive plans to ensure timely delivery of OCP SAFE Evaluation, collaborate with multiple engineering teams, and drive vendor management with OCP Security Review Providers (SRPs). You will be expected to have a strong technical understanding of the subject matter and be able to grow into more complex technical leadership roles.
What You’ll Do
- Develop and execute comprehensive plans for OCP S.A.F.E. across multiple product generations, engineering teams, and SRPs.
- Manage vendor relationships with SRPs to ensure effective collaboration, issue resolution, and timely certification delivery.
- Collaborate with security engineering teams to ensure compliance with OCP S.A.F.E. specifications, cryptography implementations in storage applications.
- Track status on current certification submissions in progress, unblock engineers, and escalate blocker issues to management as needed.
- Work closely with business teams to provide visibility into certification schedules, timelines, deliverables, and dependencies.
- Drive process improvements through checklists, best practices, post-mortems to reduce QA time for certifications.
- Co-manage OCP S.A.F.E. program priorities target dates budget along with stakeholders.
- Maintain program status drive dependencies/actions across geographies.
- Provide regular updates on program status stakeholders.
- Represent security team customer meetings industry forums working groups.
What You Bring
- Bachelor's degree 10+ years relevant industry experience or Master's degree 8+ years’ experience as Technical Program Manager.
- Experience with FIPS certification process is a plus.
- Proven experience managing complex technical projects across multiple stakeholders; excellent communication skills required.
- Experience working with third party vendors.
- Good knowledge of cryptography principles is a plus, Storage Security Standards like- OCP S.A.F.E.,FIPS,NIST etc.
- You’re inclusive, adapting your style to the situation and diverse global norms of our people.
- An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding.
- You’re collaborative, building relationships, humbly offering support and openly welcoming approaches.
- Innovative and creative, you proactively explore new ideas and adapt quickly to change.
#LI-VL1
What We Offer
The pay range below is for all roles at this level across all US locations and functions. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. We also offer incentive opportunities that reward employees based on individual and company performance.
This is in addition to our diverse package of benefits centered around the wellbeing of our employees and their loved ones. In addition to the usual Medical/Dental/Vision/401k, our inclusive rewards plan empowers our people to care for their whole selves. An investment in your future is an investment in ours.
Give Back With a charitable giving match and frequent opportunities to get involved, we take an active role in supporting the community.
Enjoy Time Away You’ll start with 4+ weeks of paid time off a year, plus holidays and sick leave, to rest and recharge.
Care for Family Whatever family means to you, we want to support you along the way—including a stipend for fertility care or adoption, medical travel support, and virtual vet care for your fur babies.
Prioritize Emotional Wellness With on-demand apps and free confidential therapy sessions, you’ll have support no matter where you are.
Stay Fit Eating well and being active are important parts of a healthy life. Our onsite Café and gym, plus virtual classes, make it easier.
Embrace Flexibility Benefits are best when you have the space to use them. That’s why we facilitate a flexible environment so you can find the right balance for you.
Equal Opportunity Employment Policy
Samsung Semiconductor takes pride in being an equal opportunity workplace dedicated to fostering an environment where all individuals feel valued and empowered to excel, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin, political affiliation, or veteran status.
When selecting team members, we prioritize talent and qualities such as humility, kindness, and dedication. We extend comprehensive accommodations throughout our recruiting processes for candidates with disabilities, long-term conditions, neurodivergent individuals, or those requiring pregnancy-related support. All candidates scheduled for an interview will receive guidance on requesting accommodations.
Recruiting Agency Policy
We do not accept unsolicited resumes. Only authorized recruitment agencies that have a current and valid agreement with Samsung Semiconductor, Inc. are permitted to submit resumes for any job openings.
Applicant AI Use Policy
At Samsung Semiconductor, we support innovation and technology. However, to ensure a fair and authentic assessment, we prohibit the use of generative AI tools to misrepresent a candidate's true skills and qualifications. Permitted uses are limited to basic preparation, grammar, and research, but all submitted content and interview responses must reflect the candidate’s genuine abilities and experience. Violation of this policy may result in immediate disqualification from the hiring process.
Applicant Privacy Policy
https://semiconductor.samsung.com/about-us/careers/us/privacy/
Ready to apply?
Apply to Samsung Semiconductor
Account Executive
Share this job
Ready to redefine what's possible in molecular diagnostics?
Join a team of brilliant, passionate innovators determined to transform healthcare. At BillionToOne, we've built a category-defining, publicly traded company on Nasdaq where transparency fuels trust, collaboration drives breakthroughs, and every contribution moves the needle on our mission to make life-changing diagnostics accessible to all. We don't just aim for incremental improvements; we build products that are 10x better than anything that exists today.
Our scientists, engineers, sales executives, and visionaries are united by an unwavering commitment to changing the standard of care in prenatal and cancer diagnostics. This is where cutting-edge science meets human compassion, and every innovation you contribute helps remove the fear of the unknown from some of life's most critical medical moments.
If you're driven by purpose, energized by innovation, and ready to help shape the future of precision medicine at scale, this is where you belong.
The Prenatal Account Executive, San Jose/South Bay is an outstanding prenatal sales executive with experience in diagnostic/genetic testing product sales, who will bring the first and only single-gene NIPT supported carrier and aneuploidy screen to OBGYN clinics & MFMs practices. You will deliver clinical information to both external clients throughout your territory and internal teams. You will have significant influence over how the test is communicated to physicians and patients, and how it should evolve to better serve market needs. This is a field sales position and reports to a Regional Manager - Prenatal.
Responsibilities:
- Increasing utilization of UNITY Fetal Risk Screen and driving market development through direct sales to individual OBGYNs, MFMs, and Genetic Counselors
- Identifying, developing, and managing commercial relationships with key opinion leaders in medicine and other key healthcare professionals
- Effectively prospecting and cultivating new business and maintaining key relationships
- Identifying and capitalizing on commercial opportunities for growth within a specific region or geography – predominately in OBGYN, MFM, and GC clinics, as well as hospital systems and Federally Qualified Health Centers
- Creating and implementing a strategic business plan to grow utilization quickly in your geography
- Managing the full lifecycle of the product sales process, including new business development and lead generation
- Attending local tradeshows, industry conferences and networking events
Qualifications:
- Minimum three (3) years of outside field sales experience within the healthcare sector, directly calling upon providers in specified geographic territory
- Demonstrated successful sales track record, understanding of buyer/decision maker types, exhibit effective selling, listening, presentation skills, and ability to assess and respond to customer needs (National awards a plus)
- Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
- Effective time management skills required with a demonstrated ability to assess and prioritize opportunity required
- Exceptionally bright, flexible, self-motivated and results oriented with strong interpersonal and analytical skills and the ability to think strategically as well as execute tactically
- Must act with a sense of urgency, with a focus on closing business
- Ability to assess the needs of medical professionals and staff members with a focus on consultative sales, coordination of logistics, and problem solving
- Strong desire to work in a startup environment and must work independently with an internal drive to be successful
- Working knowledge and application of HIPAA laws, privacy, and ethics surrounding patient privacy and information
- Demonstrated values and ethics that support BillionToOne's mission, goals, and professional code of conduct
- Ability to use discretion and professionalism as it relates to handling patient and physician information and documentation
Nice-to-Haves:
- Experience in a start-up environment
- Women's Health Background
- Clinical laboratory experience
- Convertible book of business
Benefits And Perks:
- Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
- Open, transparent culture that includes weekly Town Hall meetings
- The ability to indirectly or directly change the lives of hundreds of thousands patients
- Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
- Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
- Supplemental fertility benefits coverage
- Retirement savings program including a 4% Company match
- Increase paid time off with increased tenure
- Latest and greatest hardware (laptop, lab equipment, facilities)
At BillionToOne, we are proud to offer a combination of a (1) base pay + uncapped commissions (2) generous equity options offering, on top of (3) industry leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave, etc.).
Positions: Prenatal Account Manager, Prenatal Specialist, Senior Prenatal Specialist
For this position, we offer a total compensation range of $184,569 - $248,269 per year (at plan), including a base salary range of $136,869 - $163,269 per year. Commission potential is uncapped and can be significant.
BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#LI-Remote
For more information about how we protect your information, we encourage you to review our Privacy Policy.
BillionToOne is a next-generation molecular diagnostics company on a mission to make powerful, accurate diagnostic tests accessible to everyone. Our revolutionary QCT molecular counting technology enhances disease detection resolution by over a thousandfold using cell-free DNA,a breakthrough that has already transformed the lives of over half a million patients worldwide.
Our Impact
Unity Complete™ is the only non-invasive prenatal screen capable of assessing fetal risk for both common recessive conditions and aneuploidies from a single maternal blood sample. Our Northstar® liquid biopsy test uniquely combines treatment selection with real-time monitoring, giving oncologists unprecedented precision in cancer care.
Our Growth
From $0 to $150M+ in Annual Recurring Revenue in just five years. In 2025, we completed one of the most successful IPOs for a medical diagnostics company, building on nearly $400M in private funding,including our $130M Series D in 2024 and backed by world-class investors including Hummingbird, Adams Street Partners, Neuberger Berman, Baillie Gifford, and Premji Invest.
Our Recognition
Forbes named us one of America's Best Startup Employers for 2025 and we're Great Place to Work certified, with 100% of our people willing to go the extra mile, even as we've scaled to over 700 employees.
Our Future
Headquartered in Menlo Park with facilities in Union City, CA, and a new lab opening in Austin, TX in 2027, we're continuing to push the boundaries of what's possible in molecular diagnostics. We're just getting started.
Ready to help us change the world, one molecule at a time? Learn more at billiontoone.com
Ready to apply?
Apply to BillionToOne
Oncology Account Executive
Share this job
Ready to redefine what's possible in molecular diagnostics?
Join a team of brilliant, passionate innovators determined to transform healthcare. At BillionToOne, we've built a category-defining, publicly traded company on Nasdaq where transparency fuels trust, collaboration drives breakthroughs, and every contribution moves the needle on our mission to make life-changing diagnostics accessible to all. We don't just aim for incremental improvements; we build products that are 10x better than anything that exists today.
Our scientists, engineers, sales executives, and visionaries are united by an unwavering commitment to changing the standard of care in prenatal and cancer diagnostics. This is where cutting-edge science meets human compassion, and every innovation you contribute helps remove the fear of the unknown from some of life's most critical medical moments.
If you're driven by purpose, energized by innovation, and ready to help shape the future of precision medicine at scale, this is where you belong.
We are looking for a field-based professional Oncology Account Executive, San Francisco Bay Area with scientific and clinical expertise to support our oncology portfolio of liquid biopsy products. The position is responsible for driving sales volume for BillionToOne’s Northstar Liquid biopsy products and services, while cultivating relationships with oncologists and other members of the extended cancer care community in the designated geography. The Oncology Account Executive is a field based position and reports to a Regional Manager - Oncology.
Responsibilities:
- Increasing revenue and driving market development through direct sales to individual Oncologists
- Creating and implementing a strategic business plan to grow revenue quickly in your geography
- Sales efforts include effective prospecting and cultivating new business and maintaining key relationships
Qualifications:
- Bachelor's Degree or equivalent experience
- Demonstrated successful sales track record (e.g., Presidents club, Chairman's club, Rookie of the Year, or a history of success - at or above goal for multiple quarters/years)
- Experience selling to medical providers
- Experience selling medical diagnostics, medical or surgical devices
- Lives within the defined territory and centrally located to defined accounts
- Commitment to travel within defined territory
- Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
- Effective time management skills required with a demonstrated ability to assess and prioritize opportunity required
- Exceptionally bright, flexible, self-motivated and results oriented with strong interpersonal and analytical skills and the ability to think strategically as well as execute tactically
- Must act with a sense of urgency, with a focus on closing business
- Ability to assess the needs of medical professionals and staff members with a focus on consultative sales, coordination of logistics, and problem solving
- Strong desire to work in a startup environment and must work independently with an internal drive to be successful
We will also consider candidates with the following backgrounds:
- Physicians Assistant (PA), Nurse Practitioner (NP) or Registered Nurse (RN) with experience ordering late stage cancer liquid biopsy tests
Benefits And Perks:
- Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
- Open, transparent culture that includes weekly Town Hall meetings
- The ability to indirectly or directly change the lives of hundreds of thousand patients
- Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
- Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
- Supplemental fertility benefits coverage
- Retirement savings program including a 4% Company match
- Increase paid time off with increased tenure
- Latest and greatest hardware (laptop, lab equipment, facilities)
At BillionToOne, we are proud to offer a combination of a (1) base pay + uncapped commissions (2) generous equity options offering, on top of (3) industry leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave, etc.).
For this position, we offer a total compensation range of $241,946 - $311,536 per year (at plan), including a base salary range of $168,346 - $184,186 per year (based on the level and experience). Commission's potential is uncapped and can be significant.
BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#LI-Remote
For more information about how we protect your information, we encourage you to review our Privacy Policy.
BillionToOne is a next-generation molecular diagnostics company on a mission to make powerful, accurate diagnostic tests accessible to everyone. Our revolutionary QCT molecular counting technology enhances disease detection resolution by over a thousandfold using cell-free DNA,a breakthrough that has already transformed the lives of over half a million patients worldwide.
Our Impact
Unity Complete™ is the only non-invasive prenatal screen capable of assessing fetal risk for both common recessive conditions and aneuploidies from a single maternal blood sample. Our Northstar® liquid biopsy test uniquely combines treatment selection with real-time monitoring, giving oncologists unprecedented precision in cancer care.
Our Growth
From $0 to $150M+ in Annual Recurring Revenue in just five years. In 2025, we completed one of the most successful IPOs for a medical diagnostics company, building on nearly $400M in private funding,including our $130M Series D in 2024 and backed by world-class investors including Hummingbird, Adams Street Partners, Neuberger Berman, Baillie Gifford, and Premji Invest.
Our Recognition
Forbes named us one of America's Best Startup Employers for 2025 and we're Great Place to Work certified, with 100% of our people willing to go the extra mile, even as we've scaled to over 700 employees.
Our Future
Headquartered in Menlo Park with facilities in Union City, CA, and a new lab opening in Austin, TX in 2027, we're continuing to push the boundaries of what's possible in molecular diagnostics. We're just getting started.
Ready to help us change the world, one molecule at a time? Learn more at billiontoone.com
Ready to apply?
Apply to BillionToOne