About the Team

Roku's Recommendations team powers nearly all Roku-controlled UI surfaces, presenting content, apps, and offers through personalized browse pages, carousels, rows, and destination experiences across 100+ surfaces. The system matches over 100M viewers to millions of entertainment entities daily, optimizing for user engagement, monetization, and long-term platform health.

About the Role

We are looking for a Senior Product Manager to own and drive critical product areas within Recommendations. In this role, you will be responsible for defining product strategy, leading experiments, and delivering measurable outcomes that drive viewer engagement KPIs and business model outcomes (for ad-supported, subscription, and TVOD/PVOD), through the ML/AI recommendations ecosystem.

This is a high-ownership, high-visibility role. You will operate across multiple surfaces and partner closely with engineering, UX, data science, content, business, and cross-functional PMs to shape how Roku's recommendations platform serves users and the business.

For California Only - The estimated annual salary for this position is between $195,000 - $303,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What You’ll Be Doing

• Define and own the product strategy and roadmap for your area within Platform Recommendations, with a focus on maximizing user engagement and business value across all monetization models
• Identify unique problem spaces across surfaces and develop strategic recommendations backed by data and analysis
• Drive material outcomes from strategic themes: Drive material outcomes from strategic themes through deep, independent analysis, quantified impact, coherent recommendations, and leadership-ready proposals
• Articulate customer and business problems clearly: Articulate customer and business problems clearly, evaluate options and trade-offs, and develop sequenced roadmaps that move the ball forward strategically
• Lead KPI definition and defense: propose clear primary decision metrics and supporting metrics for every initiative, especially in ambiguous domains where north-star KPIs are not easily defined
• Own experiment design end-to-end: define test contracts and hold the line on experimental rigor
• Drive experiments to decisions: ensure every test is tied to a concrete decision or roadmap change, and prevent KPI drift by proactively aligning stakeholders
• Move fast and demonstrate extreme ownership of outcomes: actively track, unblock, and push for value, and propose concrete options when faced with trade-offs
• Maintain 100% lockstep with partners: Maintain 100% lockstep with partners in ML Research and Engineering, Merchandising, and Analytics with detail orientation and ensure alignment on strategy, outcomes and requirements/timelines
• Communicate with clarity and conciseness: Communicate with clarity and conciseness, with high signal-to-noise in written documents, messaging, presentations and verbal discussions
• Proactively keep stakeholders informed: Proactively keep stakeholders informed of progress, risks, and blockers with specific impacts, options and recommended paths

We’re Excited If You Have

• 7+ years of product management experience, ideally in recommendations, personalization, search/discovery, or ML/AI-driven product areas
• Strong analytical rigor: comfort with experiment design, A/B testing, statistical significance, and metric frameworks. Ability to define, defend, and prevent drift on KPIs
• Proven ownership and bias to action: track record of driving complex, ambiguous initiatives end-to-end — from problem framing through strategy to shipped outcomes. You escalate early, propose alternatives, and don't let work stall
• Technical depth: experience working closely with ML engineers and data scientists on ranking, optimization, and signal-based systems. Ability to engage meaningfully in technical discussions about model performance, feature engineering, and system architecture
• Excellent cross-functional leadership: demonstrated ability to influence and drive alignment across engineering, data science, design, business, and content teams without direct authority
• Outcome-oriented experimentation mindset: experience designing and running experiments that drive real product and business decisions
• Clear, concise communicator: strong written and verbal skills; ability to present strategy, trade-offs, and recommendations to executive leadership
• Experience in streaming, media, entertainment, or large-scale content platforms
• Familiarity with recommendation systems, content ranking, collaborative filtering, or personalization at scale (100M+ users)
• Experience with GenAI/LLM applications in product discovery, content understanding, or signal generation
• Experience operating across multiple product surfaces (TV, mobile, web) with different user behaviors and constraints
• BS/MS in a quantitative field (engineering, CS, mathematics); MBA a plus

#LI-SSC

About the role

Roku is building the future of advertising measurement and data collaboration—and we need a product leader who can help us get there. In this role, you'll sit at the intersection of Roku's proprietary data assets, privacy-enhancing technologies, and the broader advertising ecosystem. Your mission: enable advertisers to prove that their campaigns deliver real business outcomes through trusted measurement and secure data collaboration.
You'll partner with the industry's leading measurement vendors (Nielsen, Videoamp, iSpot, HAUS, Kochava, and more) and work with cutting-edge cleanroom technologies (Snowflake, LiveRamp, AWS Clean Rooms) to deliver a closed-loop system where advertisers can plan, measure, and optimize with confidence. This is a unique opportunity for a mid-career product manager to shape how Roku works with the advertising ecosystem, craft products that drive measurable and provable advertiser outcomes, and establish yourself as a trusted partner across agencies, brands, and measurement providers.
If you're energized by complex technical challenges, passionate about advertising's evolution toward privacy-safe data collaboration, and ready to help Roku "Get Credit for Our Ads" through trusted, identity-driven measurement—this role is for you.

For California Only - The estimated annual salary for this position is between $125,375 - $261,600 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you’ll be doing

• Drive Data Collaboration Strategy & Execution
• Own the product roadmap for Roku Data Cloud (RDC), our framework designed to facilitate seamless collaboration within the media ecosystem using Roku's proprietary data
• Partner with cleanroom technology providers (Snowflake, LiveRamp Clean Room, AWS Clean Room, Habu, InfoSum) to design and launch privacy-safe data collaboration capabilities
• Define and prioritize advertiser and agency use cases including audience planning, campaign measurement, closed-loop attribution, and incrementality testing
• Translate technical data structures and query logic into intuitive product experiences that empower marketers to activate Roku data securely
• Navigate the advertising identity ecosystem, working with onboarder identity solutions and direct PII matching approaches to enable precise audience targeting and measurement
• Expand 3rd Party Measurement Ecosystem
• Build and maintain strategic partnerships with the measurement vendor ecosystem including audience measurement (Nielsen, Videoamp, iSpot), attribution providers (Northbeam), mobile measurement partners (Kochava, Appsflyer), and incrementality testing platforms (HAUS, Measured)
• Own the product strategy for integrating measurement capabilities into Roku's ad platform, including server-to-server integrations, pixel-based tracking, and ad serving standards (VAST/VMAP)
• Work cross-functionally with engineering, data science, sales, and partnerships to prioritize measurement integrations that drive advertiser outcomes
• Evangelize Roku's measurement capabilities to agencies, brands, and industry bodies—becoming the trusted voice for how Roku proves advertising effectiveness
• Deliver a Closed-Loop Measurement System
• Design products that enable advertisers to measure campaign performance across planning, delivery, and optimization phases
• Champion privacy-enhancing technologies (PETs) that allow secure multi-party computation without exposing raw data
• Collaborate with data engineering and analytics teams to ensure measurement methodologies are rigorous, defensible, and aligned with industry standards
• Support sales and client success teams with technical expertise, helping them articulate Roku's measurement value proposition
• Drive Product Excellence
• Define product requirements, user stories, and acceptance criteria for complex technical features
• Work closely with engineering teams to balance technical feasibility with business impact
• Analyze feature performance using data, customer feedback, and market trends to inform iterative improvements
• Communicate product strategy, roadmap, and progress to executive leadership and cross-functional stakeholders

We’re excited if you have

• 4+ years of product management experience, with at least 2 years in advertising technology, measurement, or data platforms
• Data Collaboration Expertise: Strong working knowledge of cleanroom solutions (Snowflake Clean Room, LiveRamp Clean Room, AWS Clean Room) and privacy-enhancing technologies; hands-on experience with data structures, query logic, and SQL
• Measurement Ecosystem Knowledge: Deep understanding of measurement methodologies (audience measurement, attribution, incrementality testing, marketing mix modeling) and the vendor landscape
• Technical Fluency: Familiarity with measurement integration methods (server-to-server, pixel-based) and ad serving standards (VAST, VMAP)
• Advertising DNA: Understanding of advertiser and agency use cases for data collaboration including audience planning, campaign measurement, and closed-loop attribution
• Identity Ecosystem: Knowledge of how identity works in advertising, including onboarder solutions, PII matching, and privacy-safe approaches to audience addressability
• Proven ability to work cross-functionally with engineering, data science, sales, partnerships, and executive stakeholders
• Strong written and verbal communication skills—you can explain complex technical concepts to both technical and non-technical audiences
• Strategic thinker with strong execution skills: you can see the big picture and get into the details to drive execution

Nice to have

• Experience working with advertisers, agencies, or measurement vendors directly
• Background in data science, analytics, or data engineering
• Familiarity with privacy regulations (GDPR, CCPA) and their implications for advertising measurement
• Experience with marketing mix modeling (MMM), geo-testing, or other advanced measurement techniques
• Knowledge of programmatic advertising, DSPs, and ad server technologies
• Track record of launching products that integrate third-party APIs or platforms

About the team

The Players team at Roku is responsible for building and evolving Roku's award-winning lineup of streaming sticks, set-top boxes, and streambars — the devices that millions of people rely on every day to access the content they love. We don't just build hardware—we also develop new software features that deliver the best streaming experience on both new and existing Roku devices. Our team operates across the US and UK, collaborating seamlessly across time zones with external manufacturing partners, silicon vendors, and cross-functional teams across Roku to take products from concept through mass production. It is a fast-paced, hands-on team that values resourceful, pragmatic, and passionate people who deliver great products at scale.

About the role

We are looking for a Senior Technical Program Manager with deep experience in hardware program management and exposure to software development programs to join our Players team. This is an individual contributor role focused on driving consumer electronics products from concept through mass production. You will own end-to-end program execution across hardware development, manufacturing, and operations — coordinating with internal engineering teams and external partners across multiple time zones. The ideal candidate brings strong experience managing hardware programs at scale in the consumer electronics industry, has worked closely with contract manufacturers and component vendors, and thrives in a collaborative, fast-moving environment. This is a unique opportunity for someone who combines technical depth with program management excellence and who is excited to help shape the next generation of Roku streaming devices.

For California Only - The estimated annual salary for this position is between $164,900 - $299,400 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What You'll Be Doing

• Own end-to-end program management for Roku player products, driving hardware development from concept through engineering validation, design verification, and into mass production
• Build and maintain detailed program schedules, track milestones, manage critical paths, and provide clear status reporting to stakeholders and leadership
• Coordinate across hardware engineering, mechanical engineering, software, quality, operations, creative, compliance, and other cross-functional teams to deliver products on time and on budget
• Track software feature completion, bug triage, and release readiness for new product launches
• Coordinate OS integration and certification testing timelines with hardware schedules
• Manage relationships with external manufacturing partners (ODMs/CMs), component suppliers, and SOC vendors
• Proactively identify hardware program risks — design maturity, tooling readiness, supply chain constraints, and schedule pressure — and develop mitigation strategies
• Drive Design for Manufacturing (DFM) and Design for Assembly (DFA) conversations to optimize product cost, quality, and manufacturability
• Facilitate cross-functional technical discussions, challenge assumptions, and drive data-driven decision-making
• Communicate program status, risks, and trade-offs clearly and concisely to stakeholders at all levels
• Drive post-mortems on build events and quality issues, feeding learnings back into processes and future programs
• Support vendor selection processes, RFQs, and negotiations in collaboration with operations and supply chain teams
• Develop and refine program management processes and tools to improve team efficiency and execution quality\

We're excited if you have

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, or a related technical field
• 8+ years of experience in hardware program management within consumer electronics or a related high-volume manufacturing industry
• Proven track record of managing consumer electronics products from concept through mass production at scale (millions of units)
• Deep understanding of hardware development phases from prototype through production and associated gate criteria
• Experience coordinating software development programs alongside hardware schedules, including OS integration and release management
• Familiarity with software development lifecycles and agile methodologies
• Experience managing relationships with ODMs, CMs, and component suppliers
• Strong technical foundation — ability to engage with mechanical designs, electrical schematics, manufacturing processes, and software development workflows
• Experience working across time zones with global teams and manufacturing partners, with flexibility for regular evening meetings
• Excellent communication skills — able to translate complex technical challenges into clear narratives for diverse audiences
• Strong analytical, problem-solving, and organizational skills with a data-driven approach to decision making
• Experience with AI tools for project management workflows, documentation, and data analysis
• An eye for detail, ensuring data passed between teams and systems is accurate and complete
• Proficiency with project management tools (MS Project, JIRA, Confluence, or similar) and good knowledge of PLM concepts and tools, especially Propel
• Self-motivated, resourceful, and comfortable operating with a high degree of independence and ownership
• Willingness for some international travel for factory visits, build events, and supplier meetings
• PMP certification or equivalent project management training is valued
• Experience in streaming media devices, smart home products, or similar connected consumer electronics is highly desirable

#LI-SR2

About the Role

We are seeking a highly technical, strategic Senior Engineering Manager to lead our Core Content Platform team. In this role, you will define the technical vision and drive the execution of a highly scalable, cloud-agnostic data abstraction layer. You will lead a distributed organization of senior engineers to transition legacy services into a unified, next-generation data platform that natively integrates machine learning and AI capabilities. This is a high-impact leadership position requiring a deep background in distributed systems, real-time data pipelines, and organizational scaling.

For California Only - The estimated annual salary for this position is between $328,500 - $451,600 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What You'll Be Doing

• Technical Vision & Strategy: Drive the architectural roadmap for the platform, ensuring the team builds scalable, highly available, and cloud-agnostic data systems
• Engineering Execution: Oversee the design and deployment of real-time streaming pipelines and distributed data architecture (utilizing tools like Scala 3, Apache Flink, and distributed SQL databases such as CockroachDB)
• Team Leadership: Manage, mentor, and scale a high-performing engineering organization, fostering a culture of technical excellence across US-based and global teams
• Operational Excellence: Own the reliability, performance, and technical debt management of the data platform, ensuring high uptime and seamless delivery to internal and external partners

We're Excited If You Have

• 10+ years of hands-on experience in data engineering, backend architecture, and building highly scalable, distributed data platforms
• 7+ years of direct engineering management experience, with a proven track record of recruiting, leading, and retaining senior-level talent and managing distributed teams
• Deep expertise in building real-time data pipelines and large-scale data infrastructure
• Strong proficiency in modern backend and data engineering languages/frameworks (e.g., Scala, Java, Python) and streaming technologies
• Demonstrated ability to drive large-scale architectural migrations and manage complex technical debt.ML/AI Experience: Hands-on experience developing or managing GenAI-driven platforms, or natively integrating machine learning pipelines into core data services
• Experience with cloud-agnostic architectures and managing multi-cloud or hybrid deployments
• Domain experience in digital media, content platforms, or large-scale consumer applications.

#LI-SSC

About the role 

Roku is seeking a Technology Audit Manager to join its Finance & IT Compliance team. This role will lead and evolve Roku’s technology SOX compliance program, partnering closely with Engineering, Security, Product, and Finance teams to ensure scalable, high-quality controls across a rapidly growing and complex engineering environment. 

You will operate at the intersection of audit, technology, and automation, overseeing internal controls across enterprise systems, cloud infrastructure, data platforms, and cybersecurity. You will also drive controls-by-design for system implementations and business process transformations A key priority for this role is modernizing the IT SOX program through AI-powered automation and continuous auditing to improve precision, coverage, and efficiency. 

This is a high-impact, hands-on role for a proactive and driven professional who excels in fast-paced environments, collaborates effectively across teams, and brings the vision and execution focus to scale and modernize the compliance function alongside company growth. The ideal candidate brings strong experience in IT SOX and technology audits, along with a builder mindset, the ability to navigate ambiguity, and a track record of influencing cross-functional stakeholders. You should be equally comfortable diving into control details, partnering with engineering teams on system design, and driving strategic initiatives that enhance the overall control environment. 

For California Only - The estimated annual salary for this position is between $170,000 and 187,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. 

What you’ll be doing 

• Lead and oversee the company’s technology SOX compliance program, evaluating the design and operating effectiveness of IT general controls, automated controls, and key reports supporting financial reporting 
• Maintain a deep understanding of the organization’s end-to-end technology ecosystem and its impact on financial reporting, staying current on system changes, policies, regulatory guidance, and industry best practices 
• Own audit oversight for system implementations, technology transformations, and process automation initiatives, partnering cross-functionally to ensure controls-by-design, strong SDLC governance, and scalable SOX-readiness from pre-go-live through post-implementation 
• Lead cloud infrastructure audits across AWS and GCP environments, assessing controls over access management, network security, encryption, logging and monitoring, configuration management, and data residency; evaluate cloud-native security tools and drive control maturity 
• Drive AI-powered automation of internal controls testing by integrating with IAM platforms (e.g., Okta, AWS IAM) and GitLab to continuously monitor access risks, code changes, and CI/CD controls; leverage AI/ML and automation to detect anomalies and generate audit-ready evidence that enables continuous auditing and improves precision, coverage, and efficiency 
• Establish and maintain an AI controls automation governance framework, including model validation standards, quality thresholds, and human-in-the-loop checkpoints to ensure accuracy, auditability, and regulatory defensibility 
• Assess control deficiencies, perform root cause analysis, and drive remediation efforts to closure, including validation and re-testing of corrective actions 
• Coordinate with co-sourcing partners, external auditors, and control owners to ensure cohesive execution; act as a trusted advisor by anticipating stakeholder needs and delivering actionable insights 
• Prepare and review audit workpapers, reports, ensuring compliance with professional standards and delivering clear, data-driven insights 

We’re excited if you have 

• 6–8+ years of relevant technology audit and IT SOX compliance experience, ideally combining Big 4 public accounting and in-house internal audit/SOX roles at a fast-paced public technology company 
• Bachelor’s degree in computer science, Information Systems, Finance, Accounting, or related field 
• Professional certifications such as CISA, CISSP, or CISM preferred; additional certifications (CPA, CIA, CFE) are a plus 
• Strong experience across technology audit domains, including IT general controls (ITGCs), automated controls (ITACs), cloud infrastructure, data engineering, DevOps processes, cybersecurity, system implementations, and business process automation 
• Hands-on experience designing and evaluating IT general and security controls in cloud environments (AWS, GCP); cloud certifications are highly desirable  
• Experience auditing or supporting enterprise platforms (e.g., NetSuite, Salesforce, Workday) and modern engineering environments (e.g., GitHub, CI/CD pipelines) 
• Solid understanding of SOX and broader compliance frameworks (SOC 1/2, GDPR, PCI-DSS) and security/governance standards (ISO 27001, COBIT, NIST) 
• Experience operating in high-growth, fast-paced environments, with the ability to scale processes and controls alongside business expansion 
• Strong leadership, communication, and project management skills, with the ability to collaborate effectively across technical and business teams 
• Self-driven and proactive, with the ability to manage multiple priorities and deliver high-quality results with minimal supervision 

Extra Credit 

• Master's degree in finance, accounting, computer science, IT, or related field  
• Strong understanding of finance and business processes, including quote-to-cash, revenue recognition, procure-to-pay, HR operations, and payroll 
• Hands-on experience with automation, AI, and analytics tools to drive audit efficiency and insights. Familiarity with GRC tools like Auditboard is a plus 
• Experience with identity and access management (IAM) and governance tools (e.g., Okta, SailPoint, CyberArk), including user access reviews (UAR), role design, and segregation of duties (SoD) analysis 
• Proven ability to quickly learn and adapt to evolving emerging technologies, including AI, cloud, payments, data platforms, and modern engineering environments, within the media & entertainment industry 

#LI-RR1 

About the team

Roku pioneered streaming to the TV and continues to innovate and lead the industry. While we are well-positioned to help shape the future of television – including TV advertising – around the world, continued success relies on its investment in our machine learning capabilities. Roku offers millions of options to our users: movies, episodes, news, sports, and channels from all around the world. The Roku Content Platform is key to onboarding content into the Roku ecosystem, delighting our customers. Building a content knowledge platform that provides insights to downstream systems like Search, Recommendations, Ads, and Voice to shape customers' experiences.

About the role

We are seeking a highly experienced and skilled Lead Engineer to join our backend and data team. This role is crucial for designing, building, and optimizing distributed data pipelines, real-time data processing systems, and backend solutions that effectively handle large-scale data. The ideal candidate will have deep expertise in Java, distributed systems, and big data technologies, and a passion for solving complex problems and delivering robust solutions. We’re always in “build mode” because we’re a company of data-focused builders. Every day, you’ll look at what exists and find ways to make it better and help drive innovation.

For California Only - The estimated annual base salary for this position is between $300,000 - $360,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you’ll be doing

• Define architecture and technical strategy, ensuring scalability, reliability, and performance at scale
• Provide technical guidance, conduct code reviews, and mentor engineers to elevate team capabilities and foster engineering excellence
• Design and implement robust distributed systems, streaming solutions, content management systems, APIs, and data pipelines that handle high-volume content operations
• Partner with Product, Operations, Business, and other engineering teams to deliver integrated solutions
• Remain significantly hands-on with critical features and architectural components
• Drive technical planning, prioritization, and execution aligned with business objectives
• Act as a key technical partner to the Engineering Manager in driving team success and technical decisions
• Champion a culture of innovation, technical excellence, and continuous. improvement; establish engineering best practices
• Lead efforts in monitoring, observability, performance optimization, and production reliability at scale

We're excited if you have

• 10+ years of software engineering experience with significant time in technical leadership roles
• Proven expertise in building scalable, distributed, and streaming solutions in production environments
• Deep experience with content management systems, media processing, or publishing platforms
• Expert-level proficiency in Java or Scala required; Python experience is a strong plus
• Strong expertise in distributed systems architecture, microservices, and event-driven architectures
• Deep understanding of streaming technologies (Kafka, Redpanda, or similar
• Advanced knowledge of databases (SQL/NoSQL), vector databases (eg, Milvus), caching strategies, and data modeling at scale
• Track record of leading complex technical projects from conception to production in high-scale environments
• Excellent communication skills and ability to influence technical decisions across teams and organizations
• Experience with cloud platforms (AWS, GCP, or Azure) at enterprise scale
• Extensive experience with containerization and orchestration (Docker, Kubernetes
• Experience with search technologies (Elasticsearch, Solr, etc) or recommendation systems

#LI-SB-5

About the role

This position will focus on logistics purchasing and will be part of a sourcing team, owning supplier and partner relationships, defining the category and supply base strategy, and managing and negotiating Logistics NDAs, Master Service Agreements/Statements of Work, and related contractual execution activities.

An ideal candidate will be ambitious to grow within Roku. You must be a high-energy, high-impact individual with a demonstrated ability to succeed in a demanding, stressful startup environment. Demonstrated ability to navigate ambiguity, handle undefined processes, evaluate alternatives, maintain a growth mindset, and communicate effectively to lead cross-functional organizations through sourcing activities will be required.  

For California Only - The estimated annual base salary for this position is between $120,000 - $135,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Manage the Logistics Sourcing category and own the engagements at all levels with carriers, suppliers, and partners. This includes ownership of all partnerships and a sourcing portfolio that enables Roku to manage transportation, customs, and warehousing spend.
• Negotiate and gain agreement to Statements of Work, Master Service Agreements, NDA, and other contracts with carriers and freight forwarders.
• Negotiate, manage, coordinate, and support Logistics sourcing activities for all modes of Freight (air, ocean, trucking, and final mile), including warehousing and brokerage, preparing RFx, managing the process, and analyzing competitive bids using the eSourcing tool.
• Maintain overall supplier relationships and act as point of contact for all commercial issues, including internal report-outs summarizing sourcing status, availability, and cost status
• Identify cost optimization opportunities by facilitating internal and partner team collaboration to achieve year-over-year improvements.
• Host QBR and carrier scorecard reviews and work with carriers on a range of topics, including operations, invoicing, performance concerns, purchase orders, cost savings, etc.
• Achieve established commitments on total cost results, supply, quality, claims, and compliance adherence, and on-time delivery
• Travel 10% to visit suppliers and stakeholders to perform business and program reviews

We're excited if you have

• A bachelor’s degree in Supply Chain Management, Operations, Engineering, or Business is required. Master’s degree a plus
• 3-5 years of experience in Logistics Purchasing, preferably within the consumer electronics / hi-tech industry, is a plus
• Direct experience sourcing Transportation services (Ocean, Air, LTL, Parcel, Truckload, Final Mile), Warehousing services, and Customs preferred
• Knowledge of operational experience within Logistics & Distribution and eSourcing tools
• Demonstrated skills in negotiating and formulating contracts for services procurement, understanding of outsourcing models and cost associated with them, total cost models, should cost model, service rate benchmarking and contractual negotiation
• The ideal individual must have proven ability to achieve results in a fast-moving, dynamic environment
• Self-motivated and self-directed; however, must have demonstrated ability to work well with people
• Proficient with Microsoft Office applications: Excel, Word & PowerPoint
• Fluent verbal and written communication in English and interpersonal skills

#LI-SB5

About the role 

The Senior Revenue Analyst will report to the Manager of Revenue Accounting and System Solutions and will work closely with our cross-functional teams (product management, engineering, business automation, ad sales) to ensure accurate revenue recognition and reporting for our ad sales advertising activities as well as enhancing existing internal systems to promote efficiency and scalability within the revenue accounting function and overall order-to-cash process. We are seeking someone with strong analytical skills, highly organized with attention to detail, great communication skills, and ability to drive issues through resolution.    

For California Only - The estimated annual salary for this position is between $130,000 and 142,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.   

What you’ll be doing 

• Work with cross-functional teams (sales, ads operations and others) to ensure accurate revenue recognition and billing in accordance with ASC 606 for the ad sales business 
• Partner with product management, engineering, and business automation to drive automation through system implementations, operational enhancements, and improve user experience 
• Assist with revenue share payouts and provide insights to product management and engineering to improve related automation 
• Develop and maintain systems and process documentation as needed 
• Support continuous process improvements within the revenue accounting organization as well as other order-to-cash processes 
• Assist with month-end and quarter-end close activities 

We’re excited if you have 

• Bachelor’s degree in accounting or similar  
• CPA is preferred  
• 4-8 years of prior revenue accounting and system automation experience 
• Experience with revenue recognition under ASC 606, preferably in digital advertising ecosystem  
• Possess deep understanding of order-to-cash processes with a track record of identifying gaps and driving efficiencies 
• Proficiency in Excel 
• SQL experience in Superset is a plus 
• Salesforce highly preferred, NetSuite experience is a plus 
• Outstanding interpersonal, communication, and business partnering skills 

#LI-RR1 

About the team

The Accounts Product team owns the core account surface that underpins the Roku experience. We are responsible for the end‑to‑end account lifecycle—from frictionless setup and onboarding to providing a framework for personalization & content access, age assessment, user identity, robust account security, and account management. We partner closely with UX, Engineering, Trust, Legal, and other Product teams to deliver a cohesive experience that delights Roku streamers. 

About the role

As a Senior Product Manager, Account Foundations, you will work on some of the most interesting & complex account-related challenges in the industry. You will be responsible for driving vision and owning Roku’s broader accounts strategy, access/content controls, age assessment, account security, and account management. The ideal candidate has a strong background in solving complex content access, identity, age assessment, and security concerns for a scaled consumer platform, a solid technical background, and thrives in nascent and ambiguous environments. In this role, expect to partner closely with team members across Engineering, UX, Legal, and other Product teams within the organization. 
 
This position will be located at our office in San Jose and will report to the Director of Product, International, Privacy & Accounts. 

For San Jose Only – The estimated annual salary for this position is between $266,000 - $387,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. 

What you'll be doing

• Drive vision and own Roku’s broader accounts strategy 
• Develop strategy and oversee implementation of a platform-level access/content control & age assessment framework 
• Lead Roku’s consumer identity strategy & implementation 
• Evolve Roku’s account security strategy & implementation 
• Own Roku’s overall account management 

We're excited if you have

• Minimum of 10+ years of experience as a product manager/product lead for a scaled software and/or hardware consumer product/platform 
• Experience solving complex access/content control concerns, including age assessment & verification, as well as account security and user identity 
• A clear point of view on what it means to build great products that consumers love to use 
• Proven track record working with Engineering, UX, and Legal/Compliance teams to build cutting-edge consumer-facing products with significant compliance complexity 
• A strategic mindset & ability to extrapolate today’s compliance requirements into the future 
• Strong verbal & written communication skills 
• Excellent problem-solving skills and ability to work through complex, ambiguous problems independently 
• Balance data-driven decision making with intuitive judgment 
• Entrepreneurial mindset & ability to convince cross-functional stakeholders of your vision and execute against it 
• Bachelor’s degree, preferably in CS/Engineering or related technical/analytical discipline 

#LI-SR2

About the team

The Consumer Apps team is responsible for Roku’s core user-facing applications across streaming and utility experiences, including The Roku Channel and the Roku Mobile App. We deliver The Roku Channel across Roku devices and off-platform environments (including web and third-party connected TV platforms), and we build mobile experiences that help customers discover, stream, and engage with the Roku ecosystem at scale. We partner closely with Engineering, UX, Content, Data, and Business teams to deliver cohesive, high-quality experiences that drive engagement and growth.

About the role

As a Senior Program Manager, The Roku Channel (Cross-Platform), you will drive execution for The Roku Channel across Roku OS, web, third-party connected TV platforms, and mobile/tablet experiences. You’ll be the operational leader who turns strategy into predictable delivery, aligning teams, managing dependencies, establishing program cadence, and ensuring launch readiness across a complex set of stakeholders.

In this role, you’ll lead two core pillars:

• Cross-Platform Roku Channel Program Leadership: Orchestrate delivery across client teams and platforms, aligning work to shared milestones, launch goals, and customer outcomes.
• Operating Cadence & Launch Excellence: Build repeatable mechanisms for planning, dependency management, quality readiness, and executive visibility, bringing structure without unnecessary process.

The Roku Channel requires coordination across client teams (Product, Engineering, UX, QA, Data/Analytics) and contributing organizations (including personalization/recommendations and content strategy/operations). This role is ideal for someone who thrives in ambiguity, brings structure without bureaucracy, and can influence across multiple organizations to ship customer-facing experiences at scale.

This position is based in San Jose and reports to the Director of Product Consumer Apps.

For California Only - The estimated annual salary for this position is between $148,000 - $350,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Lead end-to-end program planning and execution for The Roku Channel initiatives spanning Roku OS, web, third-party connected TV platforms, and mobile/tablet
• Run quarterly and continuous planning across The Roku Channel workstreams; drive re-plans as priorities shift, and dependencies change
• Build and maintain integrated delivery plans across multiple teams (milestones, critical paths, risks, decision points, and launch readiness criteria)
• Establish and run operating mechanisms that improve predictability: weekly program reviews, dependency forums, release readiness checkpoints, and post-launch retrospectives
• Coordinate cross-functional stakeholders across Product, Engineering, UX, QA, Data/Analytics, and operational partners to ensure clarity on scope, ownership, and timelines
• Orchestrate dependencies with contributing teams such as personalization/recommendations, content operations, and platform experience stakeholders impacting discovery, navigation, content mix, and monetization flows
• Drive RACI-style clarity for cross-team initiatives; ensure healthy scope and ownership boundaries across platforms and partner teams
• Forecast capacity and identify gaps early across Engineering, UX, QA, Data, and partner teams to support planning and delivery commitments
• Publish and maintain program reporting and executive-facing communication: status, risks, tradeoffs, decisions needed, and mitigations—keeping teams aligned and unblocked
• Partner with engineering leadership to improve delivery hygiene and quality readiness, supporting cross-platform consistency while respecting platform-specific constraints
• Support program scaling as The Roku Channel grows, helping define tooling, templates, and future program management needs

We're excited if you have

• 8+ years of program management (or technical program management) experience leading complex cross-functional initiatives in consumer software, media/streaming, or platform products
• Proven ability to deliver multi-team, multi-workstream programs with high dependency complexity and multiple stakeholder groups
• Experience working closely with engineering teams and technical systems (client/server integration, APIs, experimentation, analytics, release processes)
• Strong execution discipline: critical path planning, risk management, escalation, and crisp stakeholder communication
• Comfort navigating ambiguity and driving alignment without authority across diverse organizations
• Familiarity with streaming concepts (AVOD/SVOD/FAST/LIVE), discovery and personalization/recommendations, and content operations is a plus
• Experience with multi-platform product delivery (CTV, web, mobile) and the realities of differing release trains and quality requirements is a plus
• Bachelor’s degree in a technical or related field (or equivalent experience)

#LI-SR2

About the Team 

The Subscriptions Product team at Roku is focused on growing Roku’s subscriptions business by creating extraordinary experiences that allow our viewers to purchase and engage with subscription services. We collaborate closely with Engineering, UX, Legal, Business teams, and partners to deliver high-quality features and capabilities our users love.
 

About the Role 

We’re seeking a Senior Product Manager of Consumer Payments & Retention to own payment experience, compliance, and drive subscription retention efforts across the Roku ecosystem.  

For California Only - The estimated annual salary for this position is between $204,000 - $255,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What You'll Be Doing 

• Enhance the consumer facing experiences, wherever Subscriptions from Roku are available, for adding and updating methods of payment with a goal of increasing purchase conversion. This includes at time of device activation or account creation, and at critical points through the consumer journey
• Drive method of payment enhancements, giving users a choice on how they purchase on Roku 
• Define and ship retention mechanisms—smart cancellation save offers, win back pathways, and seamless discovery/subscription into other services 
• Run A/B tests to quantify the impact of features and capabilities across the payment and retention portfolio  
• Collaborate cross-functionally to operationalize payment and purchase compliance requirements in consumer flows and customer communications 
• Partner with Customer Care to design clear, fair refund experiences and policies that balance user trust with operational efficiency 
    

We’re Excited If You Have 

• 5+ years of Product Management experience; consumer subscriptions/streaming experience strongly preferred 
• Ability to engage deeply with Engineering on technical details to translate product requirements into scalable solutions; proven success delivering high-quality products on time 
• Reputation as a strong collaborator who listens, builds consensus, makes clear decisions, and writes thoughtful requirements 
• Track record of executing plans end-to-end: driving alignment, managing tradeoffs, and unblocking teams to ship reliably 
• Comfort with instrumentation and experimentation at scale: conversion, churn, payment success, and partner health metrics 
• Bonus: Proven track record shipping multi-country products: payments, tax/VAT/compliance, localization, and partner onboarding at scale
• Bachelor’s degree (in Computer Science or a related technical field), MBA preferred 

#LI-SR2

About the role

The Hardware Royalty & Licensing Manager will oversee Roku’s end-to-end management of hardware royalty costs for Roku-branded televisions and other devices. They will read, interpret, and negotiate license agreements—particularly with patent assertion entities—and translate those terms into transparent, operational processes with our Royalty Accounting and Product Management teams to ensure compliance, accurate reporting, and cost optimization.

For California Only - The estimated annual base salary for this position is between $180,000 - $200,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• License strategy and negotiations: Lead and support negotiations with patent assertion entities, licensing administrators, and patent pools; develop deal structures, redlines, and negotiation strategies in partnership with Legal and relevant stakeholders.
• Contract interpretation to operations: Translate executed agreements into digestible instructions, product/SKU mappings, and compliance checklists; ensure terms are integrated into procurement processes and reporting processes.
• Royalty operations and compliance: Establish reporting cadences, calendars, and controls with Royalty Accounting; manage audits, information requests, and timely/accurate filings and payments.
• Cost management and analytics: Model royalty exposure across current and roadmap products; build scenarios and sensitivities; partner with FP&A to forecast accruals and with Product to influence design and roadmap decisions that optimize total cost.
• Cross-functional leadership: Partner closely with Legal/IP, Product Management, Engineering, Finance/FP&A, Supply Chain/OEM partners, and Royalty Accounting to align on requirements, timelines, and risk mitigations.
• Market and risk intelligence: Monitor relevant patent landscapes, assertion activity, renewals, and termination windows; maintain a calendar and risk register; recommend proactive strategies to avoid or mitigate exposure.
• Vendor and partner management: Coordinate external counsel and licensing advisors where needed; manage engagement scope, performance, and spend.
• Process and tooling: Maintain a system of record for agreements, obligations, and reports, and drive continuous improvement of templates, playbooks, dashboards, and training materials.

We're excited if you have

• 5–6+ years of experience in procurement, IP licensing, royalty management, or a closely related function in consumer electronics, media/streaming, or adjacent tech industries.
  Proven experience interpreting and negotiating license agreements, including with patent assertion entities and/or patent pools; strong redlining skills and familiarity with key terms (e.g., field-of-use, territory, MFN, caps, rate structures, audit rights, grant-back).
• Ability to connect legal terms to operational compliance and accurate royalty reporting across product lines/SKUs.
• Strong financial and analytical skills (Excel modeling, scenario analysis, forecasting) with the ability to quantify options and communicate tradeoffs succinctly.
• Effective cross-functional communicator who can influence and align Legal/IP, Engineering, Product, Finance, and external counterparties.
• Working understanding of technologies relevant to connected TVs and streaming devices (e.g., wireless standards, video/audio codecs, HDMI/HDCP, DRM) and how they drive licensing obligations.
• Bachelor’s degree or equivalent experience. An advanced degree (JD, MBA) or technical degree is a plus but not required.
• Experience in a hardware-centric environment with royalty accounting processes and systems; familiarity with CLM and royalty tooling (e.g., contract repositories, reporting systems).
• Background interfacing with Finance/FP&A on accruals, variance analysis, and close processes.
• Exposure to litigation strategy or dispute resolution related to IP/licensing (in partnership with Legal).
• Success Measures:
  • Year-over-year royalty cost savings/avoidance and improved commercial terms.
  • Zero missed reporting deadlines and clean audit outcomes.
  • Forecast accuracy for royalty accruals and timely visibility to variances.
  • Positive stakeholder feedback from Legal, Product, Engineering, and Finance.
• Roku values you’ll embody
  • Pragmatic problem-solving, crisp communication, and strong ownership.
  • Curiosity for the technology behind our products and the business models that monetize them.
  • Respectful, direct negotiation style that represents Roku’s interests professionally.

#LI-SB2

About the Team

The Consumer Apps team is responsible for Roku’s core user-facing applications across streaming and utility experiences, including The Roku Channel and the Roku Mobile App. We deliver The Roku Channel across Roku devices and off-platform environments (including web and third-party connected TV platforms), and we build mobile experiences that help customers discover, stream, and engage with the Roku ecosystem at scale. We partner closely with Engineering, UX, Content, Data, and Business teams to deliver cohesive, high-quality experiences that drive engagement and growth.

About the Role

As a Senior Product Manager, The Roku Channel – Roku OS, you will own the streaming-service experience for The Roku Channel on Roku’s flagship platform. This role is for a product leader who thinks like a streaming service operator - deeply customer-obsessed, fluent in discovery and engagement loops, and comfortable balancing viewer experience with content and monetization goals.
You’ll define and deliver experiences that help viewers find something great to watch quickly, keep them coming back, and showcase Roku’s evolving content catalog. You’ll partner closely with Design, Engineering, and Data/Analytics to ship and iterate, collaborate with a Recommendations/Personalization PM to balance merchandising and ML thoughtfully, and work hand-in-hand with Content Strategy/Programming to align product experiences with launches, tentpoles, and ongoing merchandising needs.

This position is based in San Jose, reporting to Director of Product, Consumer Apps.

For California Only - The estimated annual salary for this position is between $176,000 - $302,700 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What You’ll Be Doing

• Own The Roku Channel roadmap for Roku OS end-to-end: Define and deliver a multi-quarter vision across key streaming journeys including discovery, navigation, content details, and engagement loops
• Champion streaming-service craftsmanship: Identify friction and opportunities across time-to-content, selection rate, and repeat engagement - balancing viewer delight with business goals
• Prioritize with impact: Draw hard lines on priorities informed by viewer insights, content strategy, company goals, and data - ensuring we ship high-ROI experiences
• Be intensely data-driven: Define KPIs and success criteria; form hypotheses and run experiments that drive measurable lifts in engagement, retention, and monetization
• Partner deeply with UX: Design intuitive, high-performing experiences that balance usability, editorial storytelling, and personalization
• Lead execution with Engineering: Translate strategy into crisp PRDs, align scope and milestones, and deliver high-quality features on predictable timelines
• Operationalize programming and merchandising: Work with Content Strategy/Programming to translate launches, tentpoles, and seasonal moments into scalable merchandising patterns (collections, campaigns, modules, messaging)
• Collaborate with Recommendations/Personalization: Integrate ML-powered discovery thoughtfully balancing editorial intent, personalization, and experimentation to improve satisfaction and engagement
• Partner with the Search team: Ensure Roku Channel content is discoverable and represented effectively across search entry points and results experiences
• Monitor and optimize performance: Track dashboards, cohorts, and content-level insights; iterate post-launch to drive sustained KPI improvements, not just feature delivery
• Communicate with clarity: Align stakeholders across Product, Design, Engineering, Data, and Content; surface tradeoffs and decisions with crisp, executive-ready narratives

 
We’re Excited If You Have

• 8+ years of product management experience with increasing scope and cross-functional impact
• Strong streaming services background (AVOD/SVOD/FAST) - experience owning customer journeys and business outcomes for a streaming app or service
• Demonstrated success driving engagement and retention through discovery improvements, merchandising strategy, and personalization-informed experiences
• Experience partnering closely with Content/Programming teams and translating content goals into scalable product experiences
• Proven collaboration with ML/recommendations teams and comfort balancing editorial curation with personalization and experimentation
• Strong analytical skills: defining KPIs, building measurement plans, and using data to guide prioritization and iteration (funnels, cohorts, content-level performance, experiments)
• Excellent product judgment and UX sensibility for content-rich UIs (home, navigation, rails, content details)
• Technical fluency: comfortable working with APIs, data pipelines, experimentation frameworks, and client performance considerations
• Exceptional communication and stakeholder leadership skills; ability to influence decisions across Product, Design, Engineering, Data, Search, and Content teams
• Bachelor’s degree required, technical degree a plus
• AI literacy and curiosity. You have either 1) tried Gen AI in your previous work or outside of work or 2) are curious about Gen AI and have explored it

#LI-SSC

About the team 

At Roku, our treasury team is the backbone of our financial strategy, playing a crucial role in safeguarding and optimizing our capital resources. They are the architects behind our robust capital structure, meticulously managing cash flow, financial risks, and liquidity with precision. Beyond financial stewardship, they forge strategic partnerships with banks, lenders, and other stakeholders, ensuring seamless operations and strategic growth opportunities. Their expertise extends into cross-functional projects, where they collaborate closely with teams across Product, Engineering, International, and Legal, driving innovation and efficiency company-wide. In a fast-paced industry like digital streaming, their insights and foresight are invaluable, guiding our company towards sustainable growth and continued success. 

About the role 

We are seeking an experienced and results-driven Manager, Treasury Operations to support and execute our global treasury operations. This role will be responsible for executing daily treasury activities, including cash and liquidity management, banking relationships, and will be supporting system enhancement and maintenance of our Treasury Management System (FIS Integrity), while ensuring strong controls and compliance. The ideal candidate will bring solid knowledge of treasury processes, strong analytical skills, and the ability to implement best practices in a dynamic, fast-paced environment. 

For California Only - The estimated annual salary for this position is between $160,000 and 170,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. 

What you’ll be doing 

• Execute global treasury operations, ensuring efficient daily cash positioning, reconciliation, and liquidity management 
• Support short-term cash flow forecasts to optimize liquidity and ensure sufficient funding for operational and strategic needs 
• Implement cash management strategies to optimize working capital and minimize idle cash balances 
• Execute intercompany funding activities and settlement, processing of payments, wire transfers, and treasury transactions across all entities and regions 
• Coordinate the issuance, renewal, and cancellation of letters of credit and bank guarantees to support business operations 
• Support the opening, closing, and maintenance of bank accounts, ensuring alignment with business needs and compliance requirements 
• Support banking relationship management, including coordination of banking terms, credit lines, and fees to optimize cost savings and improve service delivery 
• Partner with procurement, legal, and business teams to support trade finance activities and mitigate risks 
• Support the enhancement and maintenance of FIS Integrity (Treasury management system) to automate and streamline treasury processes 
• Develop and maintain dashboards and reporting tools to provide real-time visibility into cash positions, liquidity, and treasury metrics 
• Support compliance with all debt covenants and reporting requirements outlined in loan agreements and credit facilities 
• Monitor for potential covenant breaches and escalating issues appropriately, working closely with internal stakeholders 
• Ensure compliance with internal controls, financial policies, and external regulatory requirements, including SOX compliance 
• Support the development and maintenance of policies and procedures for treasury operations to ensure adherence to best practices and governance standards 
• Monitor counterparty risk and ensure proper diversification of cash holdings 
• Provide guidance to treasury team members, promoting a culture of accountability, collaboration, and continuous improvement 
• Collaborate with internal stakeholders, including accounting, FP&A, and tax teams, to align treasury activities with broader financial objectives 
• Provide strategic insights and recommendations to senior leadership on cash, liquidity, and risk management 

We’re excited if you have 

• Bachelor's degree in finance, accounting, economics, or related field; CTP or MBA preferred 
• 5-7 years of progressive experience in treasury operations, cash management, or corporate finance 
• Strong knowledge of cash flow forecasting, liquidity management, and treasury systems 
• Experience with FIS Integrity or Treasury Management Systems (TMS) platforms 
• Demonstrated ability to support banking relationships and coordinate agreements 
• Understanding of FX risk management, intercompany funding, and global cash management 
• Strong analytical, problem-solving, and decision-making skills 
• Excellent communication and interpersonal skills, with the ability to collaborate across departments 

Preferred skills 

• Experience in a multinational organization with complex treasury structures 
• Knowledge of financial instruments, foreign exchange, and hedging instruments 
• Familiarity with regulatory requirements related to treasury operations, including SOX compliance 
• Advanced Excel skills, including financial modeling and analysis 

Competencies 

• Analytical mindset with the ability to align treasury operations with the company’s long-term goals 
• High attention to detail and commitment to accuracy and compliance 
• Strong team collaboration skills 
• Adaptability and ability to thrive in a fast-paced and dynamic environment 

#LI-RR1 

About the team

The Roku TV team is looking for a Product Partnerships Manager to work closely with Roku’s global OS manufacturing partners and various internal groups to bring new Roku TV products to market and measure key operational areas. We never lose sight of the critical path and can inspire others to follow it. Fostering collaboration is a core component, as we believe a great team can do anything.

About the role  

As the Product Partnerships Manager, you will help identify, define, and communicate technical requirements and product features to internal and external stakeholders. The relationships you develop with our partners will empower you to articulate their perspective on product features and create common understanding and alignment. You will be required to author feature guides and product briefs, enabling the team to efficiently and effectively develop and qualify new Roku products. The insights you gather and develop by working cross-functionally within Roku and with our partners will help inform Roku’s product and feature roadmaps and strengthen our competitive advantage.

What you’ll be doing 

• Own the product and technical relationship with global OEM partners working on Roku TV and Smart Projectors
• Coordinate with business development, marketing, and engineering teams to cultivate and bolster successful product partnerships
• Work with the factory partners to establish short-term and multi-year product roadmaps and gather and develop insights that will help strengthen Roku’s competitive advantage
• Understand and analyze partners’ requirements and translate them to product requirement documents and feature guides
• Author Product Briefs and Feature Guides for new products and key features, and track these initiatives to successful completion
• Work with Roku Engineering to define technology and tools roadmaps that drive innovation and maintain product differentiation
• Advocate for product issues on behalf of the partners within Roku and influence internal teams to resolve the issues in a timely manner
• Develop and enhance relationships with key internal stakeholders, understand the business, and navigate within the organization to drive initiatives effectively
• Use data analytics to monitor product health, product engagement, and drive business decisions

We’re excited if you have

• 5+ years in a Product or Engineering role in the consumer electronics domain
• Bachelor’s degree in Engineering, Business, or related discipline required 
• Possess a pragmatic, strategic approach to problem-solving and can foster that trait in your team
• You know how to build trust and deliver on your objectives, working across independent teams with independent priorities 
• Have strong product and business intuition
• You make decisions with data, but know how to proceed when none is available
• Experience operating across multiple workstreams (hardware and/or software) to deliver successful products  
• Experience with partner management and negotiation
• Experience working with cross-functional teams across product, engineering, operations, and finance
• Knowledge of the TV industry (core technology, retail strategy, regulatory/certification requirements) a plus
• Ability to communicate effectively, both written and verbally

#LI-DH2 

About the team

The Roku TV team is looking for a Product Partnerships Manager to work closely with Roku’s global OS manufacturing partners and various internal groups to bring new Roku TV products to market and measure key operational areas. We never lose sight of the critical path and can inspire others to follow it. Fostering collaboration is a core component, as we believe a great team can do anything.

About the role  

As the Product Partnerships Manager, you will help identify, define, and communicate technical requirements and product features to internal and external stakeholders. The relationships you develop with our partners will empower you to articulate their perspective on product features and create common understanding and alignment. You will be required to author feature guides and product briefs, enabling the team to efficiently and effectively develop and qualify new Roku products. The insights you gatherd develop by working cross-functionally within Roku and with our partners will help inform Roku’s product and feature roadmaps and strengthen our competitive advantage.

What you’ll be doing 

• Own the product and technical relationship with global OEM partners working on Roku TV and Smart Projectors
• Coordinate with business development, marketing, and engineering teams to cultivate and bolster successful product partnerships
• Work with the factory partners to establish short-term and multi-year product roadmaps and gather and develop insights that will help strengthen Roku’s competitive advantage
• Understand and analyze partners’ requirements and translate them to product requirement documents and feature guides
• Author Product Briefs and Feature Guides for new products and key features, and track these initiatives to successful completion
• Work with Roku Engineering to define technology and tools roadmaps that drive innovation and maintain product differentiation
• Advocate for product issues on behalf of the partners within Roku and influence internal teams to resolve the issues in a timely manner
• Develop and enhance relationships with key internal stakeholders, understand the business, and navigate within the organization to drive initiatives effectively
• Use data analytics to monitor product health, product engagement, and drive business decisions

We’re excited if you have

• 5+ years in a Product or Engineering role in the consumer electronics domain
• Bachelor’s degree in Engineering, Business, or related discipline required 
• Possess a pragmatic, strategic approach to problem-solving and can foster that trait in your team
• You know how to build trust and deliver on your objectives, working across independent teams with independent priorities 
• Have strong product and business intuition
• You make decisions with data, but know how to proceed when none is available
• Experience operating across multiple workstreams (hardware and/or software) to deliver successful products  
• Experience with partner management and negotiation
• Experience working with cross-functional teams across product, engineering, operations, and finance
• Knowledge of the TV industry (core technology, retail strategy, regulatory/certification requirements) a plus
• Ability to communicate effectively, both written and verbally

#LI-DH2 

About the team

The Direct Procurement team, part of the Operations organization, is responsible for sourcing and managing key supplier partners that directly impact product cost, quality, and delivery.  We are committed to supply chain excellence that scales with Roku’s rapid growth and global reach.

About the role 

We are seeking an experienced individual to lead strategic sourcing initiatives and supplier management for our hardware consumer electronics category. This role is pivotal in optimizing our supply chain operations by developing and executing procurement strategies that ensure quality, cost-efficiency, and timely delivery of electronic components and finished goods. 

You will work closely with cross-functional teams—including Product, Engineering, Operations, Quality, Finance, and Legal—to support new product development and manage the end-to-end procurement lifecycle.

For California Only - The estimated annual salary for this position is between $185,000 - $230,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you’ll be doing

• Develop, implement, and manage global sourcing strategies for hardware components, including System-on-Chip (SOC), memory, and other semiconductors, as well as manufacturing services, including CM, ODM, and JDM partnerships
• Identify and qualify new suppliers; manage supplier relationships to ensure performance on cost, quality, lead time, and capacity
• Lead RFI/RFQ/RFP processes and cost negotiations
• Lead contract negotiations, including NDAs, MDSA, SOWs, and other supply agreements
• Partner with Product and Engineering throughout the Product Development Process (PDP, ensuring sourcing is aligned with technical and timeline requirements
• Support design-to-cost decisions during development and cost initiatives for sustaining programs
• Analyze cost drivers and market trends to improve pricing and reduce the total cost of ownership (TCO). Identify supply chain risks and implement mitigation strategies like alternative second sourcing, buffer stocks, or redesigns
• Ensure accurate BOM cost roll-ups and reporting of pricing data
• Use data to drive decisions and continuously improve procurement efficiency

We’re excited if you have

• Bachelor’s degree in Supply Chain Management, Engineering, Business, or a related field (Master’s or MBA preferred)
• 8+ years of experience in hardware procurement, sourcing, or supply chain within the consumer electronics or high-tech industry
• Strong understanding of components sourcing and semiconductor supply chain
• Experience in a tech start-up or scaling a hardware company
• Experience in executive reporting, including preparing and presenting supplier strategy, risk, and cost updates to senior leadership
• A proven track record supporting Product Development Process (PDP) and managing procurement during New Product Introduction (NPI) phases
• Experience working with CMs/ODMs and international suppliers
• Strong negotiation, contract management, and analytical skills
• Ability to thrive in a fast-paced, dynamic environment with multiple priorities
• Strong written and verbal communication skills

#LI-DH2

About the team 

Great user experiences come from people who have the vision to see the big picture while still maintaining an incredible attention to detail. The User Experience team at Roku comprises UX designers, researchers, and writers who work collaboratively with our world-class Product and Engineering teams to meet customer needs for a Roku experience that delivers simplicity and delight. The UX Research sub-team is a tightly knit horizontal resource within the larger UX team at Roku. 

About the role 

This role is dedicated to Roku TV (RTV). You’ll join the team shaping the vision and execution of our TV products and features, ensuring they continue to set the global benchmark for performance and ease of use. 

Roku is hiring an experienced UX Researcher to lead high-impact research across our full TV portfolio. In this role, you’ll deeply understand how people interact with Roku devices and ensure a cohesive, simple experience across partner brands and device tiers. You’ll operate at the crucial intersection of physical hardware and the Roku OS. Your insights will uncover user needs and pain points and directly drive the evolution of new TV experiences - from out-of-the-box setup and hardware performance to picture quality optimization and the future of TV hardware - making a tangible, visible impact across Roku’s most widely used experiences. 

You’ll partner closely with Product Management, Design, and Engineering to align research with technical roadmaps and business priorities, turning insights into decisions that ship. Together, you’ll ensure Roku delivers a simple, delightful entertainment experience that is grounded in user needs and felt across every TV we build.  

For California Only - The estimated annual base salary for this position is between $140,000 - $150,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. 

What you'll be doing 

• Develop, plan, and execute research initiatives in collaboration with UX Research managers, other UX researchers, product managers, leaders at Roku, UX and visual designers, and others 
• Utilize your research insights to influence the selection, definition, and design of product offerings that maximize engagement, leading to high customer retention 
• Collect and analyze user behavior through both generative and evaluative methodologies 
• Effectively present research insights to diverse stakeholder audiences through written reports and presentations 
• Work closely with multiple key stakeholders to identify the problems and business goals that your research will address 
• Be a deeply embedded member of product teams, while also being a strong collaborator on the UX research team 

We’re excited if you have 

• 2 to 3 years' experience as a UX Researcher in industry settings (not including academic experience)
• Experience building with AI (Claude Code, CoPilot, or similar)
• Proven skill with a broad methodological toolkit, including interviews, usability testing, surveys, field studies, diary studies, and quantitative analysis 
• Confidence in selecting the most appropriate methods for a given problem or question 
• Experience collaborating with teams of business leaders, designers, researchers, and product managers throughout the planning and development process 
• Experience gathering and understanding business strategy, and finding the right balance between user and business needs 
• Excellent communication, facilitation, presentation, interpersonal, and analytical skills 
• Experience with mixed methods research 
• Strong project management skills with the ability to define, plan, and lead projects forward 
• Experience in the entertainment field, working with teams producing TV/Movies, is a plus 
• An ability to operate with appropriate guidance: You have experience contributing to and, when appropriate, leading parts of the research approach for whole products, including multi-phase planning; building relationships with stakeholders and including them in the process; and proactively suggesting research needs/methods in partnership with your manager and cross-functional teammates 
• Comfortable with accepting guidance from UX Research managers or senior-level researchers to optimize the research approach, as well as from non-research stakeholders 
• A passion for researching people 

#LI-SB5

Role Overview

Astera Labs is seeking a Physical Design Engineering Manager to lead a team of physical design engineers at our Toronto site, driving the implementation of connectivity ASICs within our Signal Connectivity Group. This group is responsible for products that enable high-speed serial connectivity including PCIe retimers, Ethernet retimers, and signal conditioning solutions—deployed across the world's largest AI clusters and hyperscale data centers.

As an Physical Design Manager Engineering Manager, you will combine hands-on technical leadership with people management, owning physical design execution from RTL to GDSII while building and mentoring a high-performing team. You will drive floorplanning, place-and-route, timing closure, and sign-off for complex designs requiring deep understanding of high-speed physical layer interfaces and SerDes integration at TSMC advanced nodes. This role is fully on-site at our Toronto location.

Basic Qualifications

• Bachelor's degree in Electrical Engineering, Computer Engineering, or a related field; Master's preferred.
• 12+ years of experience in physical design implementation of complex SoCs at advanced nodes (7nm and below).
• 2+ years of experience leading teams or projects with demonstrated ability to mentor and develop engineers.
• Hands-on expertise across the physical design flow: synthesis, place-and-route, CTS, extraction, timing closure, EM-IR, DRC/LVS, and equivalence checking.
• Proficiency with Cadence Innovus and/or Synopsys Fusion Compiler/ICC2 and supporting toolchains.
• Strong scripting ability in Tcl, Python, and/or Perl.
• Professional attitude with the ability to prioritize a dynamic list of tasks, plan and prepare for customer meetings in advance, and work with minimal guidance.
• Entrepreneurial, open-minded behavior and can-do attitude. Think and act fast with the customer in mind! 

Required Experience

• Build, lead, and mentor a physical design team, owning Physical Design execution and team development for Signal Connectivity Group products.
• Drive block and top-level physical design implementation from floorplan through tapeout for retimer and signal conditioning ASICs.
• Own floorplanning, macro placement, power grid design, clock tree synthesis, and place-and-route for complex blocks and full-chip designs.
• Drive timing closure at both block and full-chip levels, developing and maintaining timing constraints and signoff methodology.
• Ensure DRC/LVS/EM-IR closure and physical verification sign-off to foundry requirements.
• Integrate hard macros, high-speed SerDes, analog IP, and third-party IP blocks, ensuring seamless physical integration at block boundaries.
• Collaborate with RTL, DFT, STA, EMIR, and verification teams to drive design convergence from synthesis through sign-off.
• Work with IP vendors for both RTL and hard-macro integration, ensuring placement constraints and routing guidelines are met.
• Drive team execution, hiring, career development, and sprint planning for the Toronto PD team.
• Establish physical design best practices, flow improvements, and quality checks to scale execution across multiple concurrent programs.
• Coordinate with global PD teams (San Jose, Irvine, Bangalore) to ensure consistent methodology and design quality.
• Experience with Cadence and/or Synopsys physical design tools/flows.
• Familiarity and working knowledge of SystemVerilog/Verilog.

Preferred Experience

• Deep understanding of high-speed SerDes physical layer, including equalization, CDR, and signal integrity considerations impacting physical design.
• Experience with PCIe, Ethernet, or retimer/signal conditioning ASIC implementation.
• Knowledge of physical layer timing challenges specific to high-speed serial interfaces.
• Hands-on experience with UPF-based multi-voltage/multi-power-domain implementations.
• Familiarity with advanced packaging or multi-die integration and its impact on physical design.
• Experience with ECO methodologies and DFT-aware physical design.
• Knowledge of EMIR-aware implementation techniques and early-stage IR drop mitigation.
• Track record of building and scaling physical design teams through multiple tapeouts.
• Knowledge of agentic AI solutions for EDA automation.

Salary range is CAD $180,000 to $220,000 depending on experience, level, and business need. This role may be eligible for discretionary bonus, incentives, and benefits.

Job Description:

As a Manager of Package Signal & Power Integrity (SIPI) at Astera Labs, you will lead and scale the SIPI engineering function responsible for developing high-performance IC packaging solutions that enable next-generation connectivity products. You will define technical strategy, build and mentor a high-performing team, and drive cross-functional execution from early definition through production. You will partner closely with silicon architecture, package design, PCB board team, hardware validation, manufacturing, and external suppliers (substrate vendors and OSATs) to ensure first-pass success while meeting electrical, cost, schedule, and production goals. You will also drive SIPI methodology evolution, modeling standards, and co-design frameworks across the chip–package–board ecosystem to enable scalable execution across multiple product lines.

Key Responsibilities

• Define and drive the company’s package SIPI strategy across multiple product generations. Ensure robust electrical performance for high-speed interfaces such as PCIe, CXL, Ethernet, and other SerDes protocols (200G/400G+).
• Lead packaging decisions impacting signal integrity, power delivery network (PDN) performance, and substrate design, including selecting packaging platforms, defining substrate stack-up, bump planning, and package architecture to meet high-speed and power integrity requirements.
• Lead cross-functional execution across silicon team, package design, marketing and APPs, PCB board team, validation team, package manufacturing, and external substrate/OSAT partners, managing technical tradeoffs among SIPI performance, cost, DFM, yield, etc., and deliver packaging solutions on schedule.
• Drive simulation-to-measurement correlation strategy, ensuring strong alignment between EM extraction, system-level models, and lab validation (VNA, TDR, high-speed oscilloscope), continuously improving model accuracy, simulation efficiency, and SIPI signoff criteria.
• Build, mentor, and scale a high-performing SIPI engineering organization, establishing clear priorities, accountability, and technical excellence across concurrent programs while driving talent development and resource planning.
• Represent SIPI leadership in executive reviews and major program milestones, clearly communicating technical strategy, risks, tradeoffs, and execution status to senior leadership and cross-functional stakeholders.

Required qualifications:

• 10+ years of progressive experience in Signal and Power Integrity (SIPI) modeling, analysis, and optimization across the chip–package–board system.
• Demonstrated experience leading teams or technical organizations in IC packaging environments.
• Strong ability to translate business objectives into technical roadmaps and execution plans.
• Deep expertise in EM extraction and modeling tools (e.g., ANSYS HFSS, SIwave, 3DLayout, Keysight ADS, etc.).
• Proven track record delivering high-performance packages such as FCBGA, FCCSP, coreless substrate, chiplet-based, and 2.5D architectures.
• Experience supporting high-speed connectivity products (PCIe, Ethernet, or equivalent SerDes technologies).
• Extensive experience in high-speed S-parameter extraction and system-level SI/PI modeling.
• Expert-level knowledge of PDN design including DC IR drop, loop inductance, target impedance, AC transient behavior, and chip-package-model (CPM).
• Experience driving chip–package–board co-design and system-level validation (eye diagram, ERL, transient response, power-aware SI).
• Demonstrated ability to correlate simulation to lab measurement (VNA, TDR, high-speed oscilloscope).
• Strong understanding of tradeoffs between SIPI performance, cost, reliability, and manufacturability.
• Experience leading vendor engagements and managing technical execution through production ramp.

Preferred Qualifications:

• Exposure to system-level performance considerations such as skew optimization, channel budget allocation strategy, or power delivery tradeoffs at the package level.
• Background in early package platform evaluation, technology benchmarking, and roadmap trade studies for next-generation connectivity or AI infrastructure products.
• Experience implementing modeling automation, workflow optimization, or data-driven design review processes to improve team scalability and execution efficiency.
• Experience with advanced packaging architectures including chiplet-based designs, 2.5D/3D integration, silicon interposer, bridge-based interconnect (e.g., EMIB-style), and heterogeneous integration platforms.
• Familiarity with UCIe-based die-to-die interconnect integration and associated SI/PI challenges at the package and substrate level.

This position can be hired as a Manager Level or Director Level. The base salary range is $230,000 USD – $265,000 USD. Your base salary will be determined based on location, experience, and employees' pay in similar positions.

Role

We are looking for a Senior Staff Technical Program Manager to join our Engineering Operations team. This is a hybrid role based in the San Jose, CA office 3 days a week, reporting to the Sr Director, Engineering Operations. The TPM will join Zscaler’s central Technical Program Management team and partner directly with the Engineering Lead at Zscaler. This role is responsible for establishing a clear intake and commitment process, leading execution and delivery reviews to ensure programs stay on track, and driving release readiness criteria to meet Zscaler’s quality bar.

What you’ll do (Role Expectations)

• Drive program planning and definition to ensure the successful adoption of SDLC efforts within your functional area
• Lead weekly execution reviews covering product initiatives, production incidents, service health, OKRs, and technical deep-dives
• Oversee release content planning for current releases, active development, and future roadmaps
• Prepare and present program reviews using JIRA structures to eliminate manual tracking and ensure clear communication across the organization
• Identify and implement opportunities to improve existing development processes and toolsets

Who You Are (Success Profile)

• You act like an owner by fueling your bias for action with a passion for the mission, operating with integrity, and navigating between high-level strategy and hands-on execution.
• You are a high-trust collaborator who is ambitious for the team, embracing a challenge culture through candid feedback delivered with clarity and respect.
• You are customer-obsessed, building deep empathy for internal and external customers to anchor decisions in solving real-world problems.
• You champion simplicity by distilling complex technical concepts into clear, actionable plans and bringing precise focus to every interaction.
• You think at scale by connecting day-to-day work to the global company mission and building processes that support a high-growth organization.

What We’re Looking for (Minimum Qualifications)

• 5+ years of experience in Engineering or Technical Program Management, with at least 2 years specifically in a TPM role
• Undergraduate degree in Engineering, Business, or a related domain
• Proven bias for action with the ability to take smart risks and demonstrate incremental progress
• Demonstrated success in stakeholder management with the ability to communicate effectively across all levels of the organization
• Strong technical proficiency in JIRA, including JIRA dashboards, JIRA Structure, and advanced tracking methodologies

What Will Make You Stand Out (Preferred Qualifications)

• Prior hands-on engineering experience, specifically dealing with low-level networking (protocols, network configuration, routing, etc.)
• Deep understanding of the networking industry with the technical depth to identify risks and translate complex architectural challenges into actionable plans

#LI-KM9

#LI-Hybrid

Role

We are looking for a Sr. Staff Software Engineer to join our Zscaler Digital Experience (Core Intelligence and Data) team. This is a hybrid role based in San Jose, CA 3 days a week, reporting to the Sr. Manager, Software Engineering. You will join the team responsible for building the world’s largest cloud security platform, helping us enhance services and increase our global footprint. You will play a pivotal role in enabling organizations worldwide to harness speed and agility through a cloud-first strategy, leveraging our multitenant architecture that serves over 15 million users.

What you’ll do (Role Expectations)

• Own agentic trouble shooting framework, framing high-impact use cases, designing workflows and playbooks, and building processes for all products
• Evaluate and integrate state-of-the-art GenAI advances to deliver reliable and cost-efficient production features, utilizing LLMs, various machine learning models, data processing, fine-tuning, and inference optimization
• Work with the world class cloud platform and data lakes for feature exploration and generation
• Handle volume data with the real time pipeline for data processing and aggregation
• Design, implement, and operate scalable production systems, specifically focusing on microservices, data pipelines, orchestration, and caching

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• BS in Computer Science with 8+ years of experience, or MS/PhD with 5+ years of experience solving real-world problems using AI/ML and distributed systems
• Proficiency in programming, data structures, algorithms, and machine learning, with exceptional problem-solving skills driven by first-principles thinking
• Hand-on experience with AI modeling, including feature generation, prompt engineering, evaluations and productionization
• Experience in the full lifecycle of ML models, including building, deployment, monitoring, and optimization
• Expertise in designing and operating distributed microservices using tools like Kubernetes and Docker, and writing production-grade code in Python, Go, or Java

What Will Make You Stand Out (Preferred Qualifications)

• Experience fine-tuning and deploying proprietary SLMs/LLMs at scale, with a focus on optimizing latency, cost, safety, and evaluations
• Experience delivering production-ready AI systems, including expertise in abnormally detection, event correlation and incident investigation
• Proven ability to design and implement high-performance, resilient systems with well-defined service-level objectives

#LI-Hybrid

#LI-BH1

We are looking for a Sr. Staff Software Development Engineer to join our Zero Trust Exchange department. This is a hybrid role based in San Jose (3 days per week in-office), reporting to Sr. Manager, Software Development Engineering.

The Zscaler Client Connector (ZCC) team plans to modularize existing code into individual and separate libraries so that they can be better integrated into cross-platform releases, well unit tested and shared with other teams within the company. We are looking for engineers with C/C++ skillset who can work on this ambitious project.

What you’ll do (Role Expectations)

• Modularize existing and new ZCC code into separate libraries
• Write well maintained and unit-testable code
• Use state-of-the-art technologies for better scalability and memory safety

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
• You are a pragmatic builder. You are obsessed with creating, iterating, and shipping. You aren't afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to users quickly.
• You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.

What We’re Looking for (Minimum Qualifications)

• Extensive professional experience with C/C++ client development
• Strong foundational knowledge of networking protocols and systems
• Proven experience developing for Windows plus one or more additional platform
• Practical experience with VPN technologies and architectures

What Will Make You Stand Out (Preferred Qualifications)

• Hands-on experience with the Rust programming language
• Deep network-level experience building highly scalable systems

#LI-Hybrid #LI-JM1

Role 

We are looking for a Sr. Staff SWE to join our Zero Trust Exchange department.  This is a Hybrid role based onsite in San Jose three days a week, reporting to the Sr. Manager, Software Development Engineering.

As a key member of the engineering team, you will implement new ZCC tunnel features and modularize existing code to drive greater stability and performance across our platform.

What you’ll do (Role Expectations)

• Implement high-impact ZCC tunnel features that enhance connectivity and security for our global user base
• Lead the modularization of existing code into libraries to improve system maintainability and architectural stability
• Integrate memory-safe Rust language components where applicable to advance our commitment to robust and secure engineering

Who You Are (Success Profile)

• You act like an owner by taking full accountability for outcomes and navigating seamlessly between high-level strategy and hands-on execution.
• You are a dedicated problem-solver who is energized by complex challenges and finding solutions that deliver significant impact.
• You are customer-obsessed, anchoring every technical decision in solving real-world problems for both internal and external stakeholders.
• You are driven by innovation and a deep curiosity for how things work, always seeking more secure and scalable ways to build technology.
• You think at scale, connecting your day-to-day work to the larger mission and building solutions designed to support a high-growth, global organization.

What We’re Looking for (Minimum Qualifications)

• Advanced proficiency in C/C++ with experience building high-performance systems
• Tunneling and/or VPN experience
• Strong foundational knowledge of networking protocols and infrastructure
• Proven ability to design and write secure, scalable code in a professional environment

What Will Make You Stand Out (Preferred Qualifications)

• Professional experience developing with the Rust programming language
• Direct experience working within the VPN application domain or similar network security technologies

#LI-JM1 #LI-Hybrid

Role

We are looking for a Sr. Staff Technical Program Manager, Platform Services to join our Cloud Operations - Platform Services department, reporting to the Sr. Director, Cloud Operations - Platform Services. This position is available as a remote or hybrid role at our San Jose HQ coming into the office 3 days per week. You will support our maturing platform through a unique blend of technical program management and vendor management skills. Your expertise in data center services, infrastructure, and carrier networks will be critical in delivering creative solutions and executing high-impact projects in a dynamic global environment.

What you’ll do (Role Expectations)

• Plan, source, negotiate, and deliver complex data center projects globally from inception to deployment

• Negotiate with data center and carrier providers for colocation space, IP transit, dark fiber, and wave services while ensuring regional compliance

• Conduct regular business and service reviews with global vendors to maintain high standards of service and delivery

• Collaborate with technical and product teams to assess business requirements and track delivery of services to ensure timely utilization

• Communicate updates to cross-functional partners, tailoring messaging from executive summaries to detailed technical briefings

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 8+ years of project management experience specifically in data center operations, global carrier services, or related infrastructure roles

• Proven experience in vendor management, including commercial agreements and contract negotiations

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field

• Deep technical understanding of cloud and data center operations, infrastructure, and carrier networks

What Will Make You Stand Out (Preferred Qualifications)

• Proven track record of executing on tight timelines and delivering high-quality work in a high-growth environment

• Strategic thinker with an intellectually curious mindset and a drive to find answers across complex organizations

• Expert proficiency in operational tools such as Jira, Asana, and Google Suite for daily project tracking and reporting

#LI-hybrid #LI-JG1

Role

We are looking for a Staff Data Center Operations Engineer to join our Cloud Ops Build and Infrastructure Team. This role is on-site in Fremont, CA, reporting directly to the Datacenter Deployment Manager. In this position, you will play a critical role in expanding Zscaler’s global cloud by utilizing automation to provision hardware that will be deployed to our data centers.

What you’ll do (Role Expectations)

• Provision new hardware and network devices in a staging environment that will be deployed globally to expand and supplement the Zscaler network
• Troubleshoot issues within our build environment and repair or replace server and network components and infrastructure
• Collaborate with the maintenance, network, install and platform engineering teams, execute and validate build activities, and engage and assist in optimizing processes

Who You Are (Success Profile)

• You are a positive force. You approach hard problems with constructive energy and a 'can-do' spirit that is contagious, inspiring your team to stay focused on the solution.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
• You are driven by innovation. You have a deep curiosity for how things work and are energized by solving complex technical challenges. You believe in the power of technology to accelerate transformation and are always looking for a better, more secure, and scalable way.
• You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.
• You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand.

What We’re Looking for (Minimum Qualifications)

• USA Citizenship (required due to the nature of assigned customers)
• 5+ years experience working in Data Center or hardware build and development environments
• Experience with the LINUX/UNIX command-line, BIOS, OOB management (ILO, SAA, iDRAC, IPMI, etc)
• Deep understanding of various types of servers, network devices and configurations, and physical connectivity
• Ability to occasionally lift and carry 50 lbs

What Will Make You Stand Out (Preferred Qualifications)

• Basic scripting capabilities (e.g., BASH, Python, etc.)
• Familiarity with build automation technologies such as Ansible or PXE boot
• Familiarity with JIRA, Confluence, or other ticketing and documentation tools

#LI-KM9 #LI-Hybrid

We are looking for a Staff Escalation Engineer to join our Shared Platform Services team. This is a hybrid role based out of either our San Jose, CA office (3 days a week), reporting to the Sr. Manager, Software Engineering QA. You will be instrumental in taking the Zscaler Client Connector Cloud service to the next level in terms of reliability, availability, and scalability. As part of the team that built the world’s largest cloud security platform, you will bring your vision and passion to enable organizations worldwide to harness speed and agility with a cloud-first strategy.

What you’ll do (Role Expectations)

• Own and resolve escalated cloud incidents end-to-end, including impact analysis, debugging, implementing solutions, and communicating with stakeholders

• Collaborate with development, security, and operations to design and implement code/configuration fixes for complex system issues

• Monitor system health, performance, and security via PagerDuty and enhance alerting to meet SLOs

• Build diagnostic tools, dashboards, and documentation to enable faster, more effective incident resolution across the team

• Lead production service ownership and supportability by deploying critical fixes, making key deployment decisions, and responding to high-pressure off-hours events

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of experience along with expert troubleshooting, debugging, and root-cause analysis for complex, high-priority incidents, with experience using CPU/memory profilers to diagnose resource exhaustion

• Strong hands-on skills in Python, Bash, and Java; cloud platforms (GCP, AWS, Azure); and IaC/configuration tools (Terraform, Ansible)

• Ability to write complex MySQL queries and generate business reports

• Experience with authentication protocols such as SAML and OAuth

• Solid networking fundamentals (TCP/IP, UDP, ICMP) and debugging with Postman and packet captures, along with proficiency in monitoring tools like Grafana

What Will Make You Stand Out (Preferred Qualifications)

• Experience developing applications with Java, REST APIs, MySQL, and jQuery

• Bachelor’s degree in Computer Science or Computer Engineering (or related field); MS in CS/CE preferred

#LI-JM1 #LI-Hybrid

Role 

We are looking for a Staff Information Systems Engineer based in San Jose (Hybrid, 3 days in office), reporting to the Manager, End User Engineering in the IT Digital Employee Experience department.

The Staff Information Systems Engineer (End-User Computing) defines and drives the strategy and architecture for Zscaler’s secure, cloud-first employee workspace across Windows, macOS, BYOD, and mobile (iOS & Android), ensuring devices are compliant, resilient, and scalable. The role connects End User Engineering(Digital Employee Experience) objectives to day-to-day execution by leading automation, self-service, and zero-touch deployment initiatives, integrating core platforms, and mentoring engineers to improve productivity, reduce risk, and modernize the end-user experience.

What you’ll do (Role Expectations)

• Define EUC strategy and future-state architecture across Windows, macOS, BYOD, and mobile (iOS/Android)
• Lead automation, self-service, and zero-touch provisioning initiatives
• Integrate and optimize core platforms (e.g., Workspace ONE/Intune/Jamf, Automox, Okta, Azure AD)
• Drive security, patching, and vulnerability remediation in partnership with Security
• Provide technical leadership (L4 escalation) and mentor engineers

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a positive force. You approach hard problems with constructive energy and a 'can-do' spirit that is contagious, inspiring your team to stay focused on the solution.
• You are data-driven. You use data and analytics to find the truth, measure what matters, and guide informed decisions. You value evidence over assumptions, replacing "I think" with "I know" to drive better outcomes.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

What We’re Looking for (Minimum Qualifications)

• 8+ years in endpoint engineering/systems architecture, including prior lead ownership of enterprise-scale initiatives in a global environment
• Expert-level administration of at least one endpoint management stack (Workspace ONE / Intune (MEM) / Jamf) plus strong experience with patching at scale (e.g., Automox)
• Advanced automation skills (PowerShell, Python, and/or shell) with proven delivery of API-driven integrations/workflows across IT/Security/HR systems
• Demonstrated capability to drive zero touch provisioning, endpoint security, vulnerability remediation, and audit readiness in partnership with Security (Zero Trust mindset)
• U.S. citizenship due to the nature of the customers assigned to this role

What Will Make You Stand Out (Preferred Qualifications)

• Hands-on experience with Workspace ONE and Automox for end-to-end endpoint lifecycle management and patch/vulnerability management at scale
• Exposure to AIOps, VDI(Desktop as Service), and advanced self-service/self-healing programs, with measurable outcomes (e.g., reduced ticket volume, faster MTTR, improved device compliance)
• Proven success in FedRAMP/regulated environments, including building repeatable audit evidence, control workflows, and strong partnerships with Security/GRC

#LI-YC2 #LI-Hybrid

We are looking for a macOS/iOS Developer based in San Jose, CA (Hybrid), reporting to the Sr. Manager of Software Engineering.. You will be a key driver on the Mobile team, developing cross-platform client applications for MacOS and iOS that securely steer traffic to the world’s largest cloud security platform. Your vision and technical expertise will enable organizations worldwide to harness speed and agility through a cloud-first strategy, directly impacting a global footprint of over 65 million users.

What you’ll do (Role Expectations)

• Develop high-performance macOS and iOS applications and frameworks that serve as the gateway to our global cloud security platform
• Partner with product managers to translate complex requirements and design mockups into clean, high-quality code
• Take accountability for the performance, quality, and responsiveness of applications to ensure a seamless user experience
• Uphold and evolve engineering excellence by maintaining rigorous code quality, standards, and automation practices
• Act as a technical point of escalation to troubleshoot and resolve complex customer issues with speed and precision

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
  
  
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
  
  
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
  
  
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
  
  
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 4+ years of professional software development experience specializing in Objective C, SWIFT, or C++
• Technical understanding of the Mac networking stack, networking protocols, and modern architectural design patterns
• Proven experience working with RESTful APIs, offline storage, multi-threading, and performance tuning
• Extensive knowledge of the Mac/iOS ecosystem and the standard libraries used for common engineering tasks
• Demonstrated ability to translate product requirements into high-quality, scalable technical solutions

What Will Make You Stand Out (Preferred Qualifications)

• Professional familiarity with PKI, network security technologies, cloud message APIs, or Apple Push Notifications
  
  

#LI-Hybrid #LI-JM1

Role

We are looking for a Staff Site Reliability Engineer to join our team. This role will report to the Senior Manager, Site Reliability Engineering and offers the flexibility of hybrid (3 days a week) out of San Jose, CA, or can be performed fully remote. 

As a key member of the Zero Trust Exchange team, you will be responsible for all aspects of the Zscaler production data center services, including servers, operating systems, storage, and supporting systems. You will be an instrumental part of the Site Reliability Engineering team, ensuring the availability, latency, performance, efficiency, and scalability of a cloud that processes tens of billions of transactions daily.

What you’ll do (Role Expectations)

• Own the reliability of a large-scale cloud service (Linux/BSD, bare metal, Kubernetes, custom load balancing, SD-WAN) by partnering with Engineering and Network teams to define requirements early, conduct operability reviews, and contribute code/design docs for platform resilience
• Develop and operate end-to-end observability (metrics/logs/traces, dashboards, alerting) and incident tooling to manage SLOs/error budgets, reduce noise, and improve system detection and diagnosis
• Participate in an on-call rotation to lead full-cycle incident response; perform deep cross-stack troubleshooting (OS, networking, distributed systems, packet captures, core dumps) to drive permanent software fixes and codify learnings into runbooks and tests
• Build and maintain everything-as-code for fleet and service lifecycle, driving provisioning, configuration, release automation, canary deployments, and complex rollout/rollback workflows
• Continuously improve platform hygiene through consistent OS/app upgrades, dependency/vulnerability patching, capacity and performance tuning, and strict CI/CD validation prior to production rollouts

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
• You think at scale. You connect your day-to-day work to the larger company mission and think globally. You build solutions, processes, and teams that are not just effective today but are built to last and support a high-growth, global organization.

What We’re Looking for (Minimum Qualifications)

• US Citizenship is required (due to the nature of assigned customers) and 5+ years industry experience in software engineering, infrastructure software, and/or platform engineering
• Proficiency in at least one programming language (such as Python, Bash, or Go) with demonstrated ability to write production-quality code (testing, code reviews, CI, maintainable design,scripting for diagnostics
• Strong Linux/Unix systems fundamentals (process/memory, filesystems, networking stack basics, debugging/perf troubleshooting) and solid understanding of networking protocols and components (e.g., HTTP, DNS, TCP/IP, ICMP, OSI model, subnetting, and load balancing/traffic concepts)
• Proven experience operating production services (including incident response, troubleshooting, reducing toil) and ability to participate in on-call rotations and support occasional after-hours or weekend deployments
• Managing BSD in production, with a focus on driving systemic fixes through platform engineering

What Will Make You Stand Out (Preferred Qualifications)

• Proven expertise in operating Kubernetes at scale
• Deep experience with the Prometheus/OpenTelemetry ecosystems, including instrumenting golden signals, defining SLOs, and performing alert tuning to ensure high-availability environments

#LI-KM9 #LI-Remote

We are looking for a Staff Engineer to join our Shared Platform Services team. This is a hybrid role based in San Jose, CA, reporting to the Sr. Manager, Software Engineering QA. As a Staff Engineer, you will be instrumental in leading functional, system, and automation testing for Zscaler features while expanding automation infrastructure to enhance quality and efficiency.

What you’ll do (Role Expectations)

• Collaborate across Development, Product Management, and Federal Cloud Operations teams to ensure timely delivery of high-quality products through design, testing, and release

• Lead functional, system, and automation testing efforts, expanding automation coverage and ensuring efficiency and robust quality assurance

• Manage Federal cloud processes, including deployment procedures, monitoring, and resolving escalations in collaboration with Federal operations and support teams

• Investigate and resolve complex production issues by identifying root causes, verifying fixes, and developing comprehensive test plans

• Contribute to team growth by hiring and training new talent, fostering a culture of inclusivity, and staying updated on evolving technologies

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• US Citizenship Required with 5+ years of Software Development or Quality Assurance experience, specifically within networking and security environments

• Strong expertise in cloud-hosted applications, database operations, API testing, microservices architecture, and automation scripting using Python

• Proficiency in L4-L7 Internet and Security networking protocols including TCP/IP, SSL/TLS, and HTTP/HTTPS

• Experience with deployment and monitoring tools such as Jenkins, GitLab, and Ansible

• Bachelor’s degree in Computer Science Engineering or a related field with a proven ability to troubleshoot complex cloud issues

What Will Make You Stand Out (Preferred Qualifications)

• Experience with AI in testing and automation, leading quality teams, and familiarity with FedRAMP qualification

• Deep knowledge of Linux system administration, traffic generation tools like Ixia or Spirent, and relevant cloud or networking certifications

• Understanding of authentication systems such as LDAP and SAML, encryption solutions, and debugging Linux systems

#LI-JM1 #LI-Hybrid

Role

We are looking for a Principal Product Manager to join our team in a hybrid role based in San Jose, CA, reporting directly to the Vice President, Product Management. In this cross-functional role, you will act as the connective tissue across our product portfolio, driving the strategy and execution of a foundational provisioning automation and metering service. This API-first engine will establish a highly scalable, declarative model across our platform. By delivering hyperscaler - grade observability and self-service, you will unlock massive scale—transforming how we onboard customers & partners, while serving as the backbone for Zscaler’s go-to-market strategy.

What you’ll do (Role Expectations)

• Define the product strategy and execution for the new provisioning and metering service
• Lead cross-functional collaboration with product PM engineering teams, ensuring they can seamlessly integrate their products into a unified, API-first declarative model
• Design robust observability, metering, and auditing capabilities that form the bedrock for order processing, contract-based subscription management, and friction-free customer onboarding

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it, seeing ambiguity not as a hindrance but as the raw material to build something meaningful
• You act like an owner. Your passion for the mission fuels your bias for action, and you navigate seamlessly between high-level strategy and hands-on execution
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact
• You are customer-obsessed. You build deep empathy for the customer and anchor your decisions in solving their real-world problems
• You are data-driven. You use data and analytics to find the truth, measure what matters, and guide informed decisions

What We’re Looking for (Minimum Qualifications)

• 8+ years of product management experience with deep expertise in observability, automation
• Demonstrated deep experience and comprehensive market knowledge in automation & APIs
• Track record of building effective cross-functional relationships, specifically with engineering teams
• Experience working directly with customers on security feature requirements and feedback
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field

What Will Make You Stand Out (Preferred Qualifications)

• Direct experience working at or closely with a major cloud provider (AWS, GCP, Azure, OCI), with a deep understanding of their provisioning, marketplace, and metering models.
• Experience in launching new products from the incubation stage

#LI-Hybrid 

#LI-CM3

Role 

We are looking for a Principal Product Manager, Cloud Reliability and Cloud Operations to join our Product Management department. This is a hybrid role based in San Jose, CA reporting to Director, Product Management. You will be a hands-on leader responsible for driving reliability and scalability and Cloud Operations initiatives for the ZIA and ZPA cloud platforms. This is a high-visibility role where you will drive critical projects to scale our architecture to 1 trillion transactions and beyond, ensuring our Zero Trust Exchange remains the global leader in cloud security.

What you’ll do (Role Expectations)

• Implement the ZIA/ZPA RAS roadmap by defining problem statements, collecting requirements, and managing critical programs across the cloud lifecycle
• Lead pre- and post-sales customer engagements regarding cloud resilience, building trust through transparent roadmap discussions and RCA reviews
• Monitor ongoing cloud incidents and escalations to identify recurring themes and direct cross-functional teams on comprehensive improvement plans
• Serve as the primary subject matter expert for field teams, providing technical education and support for all RAS-related inquiries
• Collaborate with cloud architects and software engineers to ensure the platform balances rapid growth with extreme stability

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 12+ years of industry experience in Cloud Engineering, SRE, DevOps, or Technical Product Management
• Bachelor’s degree in a technical field or equivalent professional experience
• Deep technical expertise in network security and protocols including proxies, firewalls, TLS, PKI, and HTTP/S
• Proven experience with cloud-native services at hyper-scalers or major SaaS providers
• Comprehensive understanding of cloud architecture and resilience patterns such as clustering, cascading failure prevention, and observability principles

What Will Make You Stand Out (Preferred Qualifications)

• Expertise in translating complex customer needs into actionable product requirements and internal conviction
• Strong data analytics skills with the ability to define hypotheses, analyze large datasets, and communicate results to stakeholders
• Direct hands-on experience with Zscaler products including ZIA, ZPA, or ZDX

#LI-Hybrid 

#LI-CM3

Role

We are looking for a Principal Product Manager to join our Product Management team. This is a hybrid role based in San Jose, CA (3 days a week at HQ), reporting to the Senior Director, Product Management. You will lead the foundational aspects of Zscaler Architecture to address innovative cybersecurity solutions.

What you’ll do (Role Expectations)

• Define the product strategy and execution for Zscaler Cyber Security to ensure alignment with customer needs and the evolving market landscape
• Lead cross-functional collaboration with engineering, sales, and marketing teams to innovate and bring breakthrough cybersecurity solutions to market
• Engage with global customers to gather feedback, identify market opportunities, analyze competition, and anticipate emerging trends
• Deliver an intuitive administrator experience that simplifies complex security operations with actionable, data-driven insights

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it, seeing ambiguity not as a hindrance but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action, and you navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are customer-obsessed. You build deep empathy for the customer and anchor your decisions in solving their real-world problems.
• You are data-driven. You use data and analytics to find the truth, measure what matters, and guide informed decisions.

What We’re Looking for (Minimum Qualifications)

• 8+ years of product management experience with deep expertise in cybersecurity
• Demonstrated deep experience and comprehensive market knowledge in cybersecurity
• Track record of building effective cross-functional relationships, specifically with engineering teams
• Experience working directly with customers on security feature requirements and feedback
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field

What Will Make You Stand Out (Preferred Qualifications)

• MBA or another advanced business degree
• Experience in launching new products from the incubation stage

#LI-Hybrid 

#LI-CM3

Role 

We are looking for a Principal Site Reliability Engineer to join our Infrastructure services and architecture team. This role is hybrid 3 days a week onsite in San Jose, CA, or can be remote reporting to the Senior Manager, Cloud Operations. As a lead engineer, you will leverage deep expertise in IaC/CaC, Linux virtualization, and physical hardware management to drive our infrastructure forward. You will oversee networking services and general software engineering to ensure our systems remain scalable, resilient, and high-performing.

What you’ll do (Role Expectations)

• Mentor junior engineers and lead high-impact infrastructure projects
• Support business operations by responding to alerts and triaging systems to restore mission-critical capabilities
• Ensure the reliability and performance of all customer-facing services
• Design, document, and build technical solutions that align with evolving organizational needs
• Support Agile processes to maintain high velocity and a collaborative environment

Who You Are (Success Profile)

• You possess deep expertise in Kubernetes management and deployment, ensuring containerized environments are optimized and secure.
• You are a champion for Infrastructure/Configuration as Code, maintaining a strict IaC/CaC mindset in every solution you build.
• You operate with a security-first focus, embedding protection and compliance into the foundation of the infrastructure.
• You bring a "go-getter" attitude, proactively identifying problem areas and proposing innovative solutions.
• You are highly proficient in CI/CD pipelines and believe that automated testing is non-negotiable for stable releases.

What We’re Looking for (Minimum Qualifications)

• Expert-level proficiency with Kubernetes
• Deep professional experience with Terraform and Ansible
• Expert-level programming skills in Python or Go
• Hands-on experience with Enterprise Linux distributions such as Rocky, Red Hat, or Alma
• Proven experience using Git within a structured SDLC
• U.S. citizenship due to the nature of the customers assigned to this role

What Will Make You Stand Out (Preferred Qualifications)

• Deep knowledge of Linux Hypervisors, including OpenStack, Proxmox, libvirt, or QEMU
• Technical experience working with FreeBSD
• Familiarity with Identity Access Management tools like HashiCorp Vault, LDAP, or OIDC

#LI-SanJose #LI-Remote #LI-JG1

Role

We are looking for a Project Manager to join our Platform Service Delivery team within Reliability Engineering and Infrastructure Services, reporting to the Manager, Cloud Operations, Platform Service Delivery. This is a fully remote position or if based in San Jose, CA, requires presence in the office three days a week. You will support our growing platform programs by managing a unique blend of technical project management and vendor relations. This role requires a hands-on technical background in data center services, carrier networks, and infrastructure to deliver creative solutions in a dynamic environment.

What you’ll do (Role Expectations)

• Plan, implement, document, and manage new data center and expansion sites, including colocation space, IP transit, and structured fiber cabling

• Partner with third-party vendors to ensure seamless order management and delivery of platform services

• Coordinate across functional teams to streamline communications and keep technical documentation current

• Interpret carrier KMZs and leverage knowledge of DWDM technology and dark fiber to ensure site implementations align with diverse routing requirements

• Provide technical guidance and troubleshooting support during site test and turn-up activities

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 7+ years of project management experience with a focus on IP transit carriers and data center technologies

• Professional experience and deep understanding of global data center operations and carrier services

• Proven track record of executing on tight timelines and managing complex vendor relationships

• Demonstrated ability to manage and organize high volumes of project-related communications and documentation

• Strong interpersonal skills with the ability to work effectively both independently and within a team-oriented environment

What Will Make You Stand Out (Preferred Qualifications)

• Ability to work independently and adapt quickly to the changing needs of a high-growth technology environment

• Proven success in a collaborative environment focused on global impact

• Proficiency in utilizing operational information systems including Jira, Asana, and Google Suite to track project health

#LI-SanJose #LI-JG1

Role

We are looking for a Project Manager to join our Platform Service Delivery team within Reliability Engineering and Infrastructure Services, reporting to the Manager, Cloud Operations, Platform Service Delivery. This is a fully remote position or if based in San Jose, CA, requires presence in the office three days a week. You will support our growing platform programs by managing a unique blend of technical project management and vendor relations. This role requires a hands-on technical background in data center services, carrier networks, and infrastructure to deliver creative solutions in a dynamic environment.

What you’ll do (Role Expectations)

• Plan, implement, document, and manage new data center and expansion sites, including colocation space, IP transit, and structured fiber cabling

• Partner with third-party vendors to ensure seamless order management and delivery of platform services

• Coordinate across functional teams to streamline communications and keep technical documentation current

• Interpret carrier KMZs and leverage knowledge of DWDM technology and dark fiber to ensure site implementations align with diverse routing requirements

• Provide technical guidance and troubleshooting support during site test and turn-up activities

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 7+ years of project management experience with a focus on IP transit carriers and data center technologies

• Professional experience and deep understanding of global data center operations and carrier services

• Proven track record of executing on tight timelines and managing complex vendor relationships

• Demonstrated ability to manage and organize high volumes of project-related communications and documentation

• Strong interpersonal skills with the ability to work effectively both independently and within a team-oriented environment

What Will Make You Stand Out (Preferred Qualifications)

• Ability to work independently and adapt quickly to the changing needs of a high-growth technology environment

• Proven success in a collaborative environment focused on global impact

• Proficiency in utilizing operational information systems including Jira, Asana, and Google Suite to track project health

#LI-SanJose #LI-JG1

Role 

We are looking for a Senior Facilities Engineer to join our People & Culture team. Based in our San Jose, CA headquarters (onsite Monday-Friday), this role reports to the Senior Manager, Americas Workplace Operations. You will support our company's growth and drive innovation with collaborative and engaging workspaces. You will be responsible for the technical integrity, safety, and efficiency of our mission-critical and non-critical infrastructure, ensuring building systems generate a productive and secure environment.

What you’ll do (Role Expectations)

• Direct end-to-end operations and maintenance for critical building systems (HVAC, electrical, plumbing), serving as the senior escalation lead for mission-critical outages
• Manage operational budgets and the full procurement lifecycle while supervising third-party contractors to ensure high-quality service delivery
• Drive system longevity and efficiency through rigorous preventive maintenance programs and the use of advanced digital platforms like BAS/BMS
• Champion workplace safety and compliance by leading emergency response teams, managing hazardous materials (IATA), and maintaining rigorous site-level operating procedures
• Foster a culture of excellence by mentoring technical teams and partnering cross-functionally on energy management initiatives and large-scale infrastructure upgrades

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 8+ years of experience in workplace solutions, facilities engineering, or similar roles with a focus on program management
• Proven experience in managing mission-critical infrastructure, including HVAC, electrical distribution, and life-safety systems
• Demonstrated expertise in vendor management, facilities budget development, and contract oversight
• Experience managing SOP, MOP, and EOP programs and leading emergency response efforts
• Experience with BMS/BAS platforms and CMMS tools for maintenance tracking

What Will Make You Stand Out (Preferred Qualifications)

• A Bachelor’s degree in facilities management, business administration, engineering, or a related field; an advanced degree is preferred
• Excellent leadership and interpersonal skills, with the ability to work effectively in global, multicultural teams
• A passion for innovation and a willingness to explore new ideas to create top-tier employee experiences

#LI-Onsite #LI-AT4

Role

We are looking for a Senior Manager of Global Commercial Compliance to join our Global Commercial Compliance department, reporting to the Director of Technology Compliance. This is a remote or hybrid role if based in San Jose, California. You will lead and scale our global commercial compliance program across international, public sector, privacy, and AI-related assurance frameworks. In this role, you will drive strategy and operational execution for key customer and regulator-facing commitments, ensuring a strong, audit-ready posture across multiple global standards.

What you’ll do (Role Expectations)

• Own and evolve the global commercial compliance strategy across international and public sector assurance programs to align with customer and regulatory expectations

• Build scalable compliance programs that unify requirements across frameworks like ISO, SOC, and PCI, incorporating privacy-by-design and AI governance

• Lead internal audit activities and end-to-end external assessments while serving as the primary liaison to third-party certification bodies

• Establish compliance health metrics and dashboards to track control performance, evidence maturity, and remediation cycle times

• Provide executive-ready reporting on compliance posture and risk trends to senior leadership and relevant governance bodies

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Bachelor’s degree in Information Security, Information Systems, Computer Science, or a related field

• 7–10+ years of progressive experience in compliance, assurance, audit, or risk management, including leadership of global programs

• Working knowledge of frameworks such as ISO 27001, ISO 22301, SOC 2, PCI DSS, C5, and IRAP with the ability to support AI governance concepts

• Proven ability to manage audits end-to-end, including evidence strategy, control testing, and stakeholder coordination

• Strong track record of leading cross-functional initiatives in complex, fast-paced environments

What Will Make You Stand Out (Preferred Qualifications)

• Relevant professional certifications such as CISA, CISSP, CISM, CRISC, or ISO 27001 Lead Auditor

• Experience building compliance infrastructure and maturing evidence quality within cloud and SaaS control environments

• Ability to influence at the executive level and drive alignment across Product, Engineering, and GTM stakeholders

#LI-hybrid #LI-JG1

Role

We are looking for a Senior Manager of Business Operations - Engineering Strategy, Planning & Analytics to join our Zero Trust Exchange team. This is a hybrid role (onsite 3 days a week) in San Jose, CA reporting to the Senior Director, Engineering Operations, Zero Trust Exchange.

We are looking for a Sr. Manager of BizOps - Engineering Strategy, Planning & Analytics to drive data-informed decision-making across the engineering organization. This role transforms complex data into actionable insights that inform both high-level strategy and day-to-day execution across the Software Development Lifecycle, while also leading planning, performance analytics, and operational rigor at scale.

What You’ll Do (Role Expectations)

• Lead quarterly and annual engineering planning cycles (Application Performance Monitoring (APM), headcount, budgeting), aligning investments with business priorities and ensuring accurate capacity modeling
• Own and scale engineering planning processes (APM, headcount, budgeting, and forecasting), ensuring alignment with business priorities and financial targets
• Responsible for Business Analytics for Engineering. Build and maintain data models, dashboards, reporting systems, and performance metrics that provide visibility into engineering productivity, cost efficiency, and delivery outcomes
• Define and run operating cadences (QBRs, planning reviews, OKR interlocks) to establish a strong rhythm of business and ensure execution against goals
• Communicate insights and business impact clearly to senior stakeholders, while driving process improvements, tooling enhancements (e.g., Jira), and scalable analytics frameworks

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.
• You are data-driven. You use data and analytics to find the truth, measure what matters, and guide informed decisions. You value evidence over assumptions, replacing "I think" with "I know" to drive better outcomes.
• You think at scale. You connect your day-to-day work to the larger company mission and think globally. You build solutions, processes, and teams that are not just effective today but are built to last and support a high-growth, global organization.

What We’re Looking for (Minimum Qualifications)

• 8+ years of experience in engineering operations, analytics, strategy, or technical program management, with a strong focus on data-driven decision-making
• Advanced analytical skills (complex formulas, pivots, data modeling) and experience with SQL and data analysis tools
• Proven experience managing cross-functional projects end-to-end, delivering insights and measurable business impact
• Strong ability to interpret business and engineering metrics, connect multiple data sources, and communicate insights to senior stakeholders
• Bachelor’s degree in Business Analytics, Finance, Math, Statistics, Economics, or related quantitative field

What Will Make You Stand Out (Preferred Qualifications)

• 3+ years of experience managing analysts, data engineers, or operations teams
• Strong proficiency in SQL, data visualization tools (e.g., Tableau), and data architecture concepts
• Experience driving engineering productivity frameworks, capacity planning, or scalable planning & analytics systems, with familiarity in tools like Jira, Salesforce, or Confluence

#LI-Hybrid #LI-KM9

Role 

We are looking for a Sr. Engineering Manager, API Platform to join our team. This is a hybrid role going into the San Jose, CA office 3 days a week. You’ll be reporting to the VPE for the API Platform team. You will play a pivotal role in delivering scalable, secure, and high-performing platforms and developer tooling to empower our engineering teams. Your focus will be on enhancing our platform’s efficiency, scalability, and developer experience while managing senior technical talent.

What you’ll do (Role Expectations)

• Lead the vision and roadmap for the API Platform and developer tooling, ensuring alignment with organizational goals, technical scalability, and industry best practices
• Oversee the standardization, design, and governance of APIs, improving developer experiences and productivity across engineering teams and products
• Manage and coach a team of Senior Staff Engineers and highly skilled technical contributors, fostering a culture of collaboration and professional growth
• Ensure the delivery of microservices, SDKs, and developer tooling optimized for reliability, availability, and ease of integration across Java, Go, and JavaScript
• Work closely with Product Management and Security to build scalable and secure solutions that meet unique business objectives

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 8+ years of experience as an engineering leader, including 3+ years managing technical teams for developer tooling, API platforms, or cloud-based systems across multi-language ecosystems including Java, Go, and JavaScript
• 10+ years of overall software engineering experience, including hands-on proficiency in designing APIs and SDKs for containerized environments like Kubernetes and Docker
• Deep understanding of distributed systems concepts such as caching, queues, and pub/sub architectures with cloud service experience in AWS, GCP, or Azure
• Advanced understanding of API-first design principles and standards including OpenAPI/Swagger, REST, JSON, and Authn/z
• U.S. citizenship due to the nature of the customers assigned to this role

What Will Make You Stand Out (Preferred Qualifications)

• Proven experience in the Cloud Security and Networking domain.  
• Experience driving engineering practices for workflow automation and developer productivity using open-source or proprietary tools
• Proactive advocate of modern engineering practices such as DevSecOps, CI/CD, and Infrastructure-as-Code across large engineering organizations

#LI-Hybrid #LI-BH1

Role

We are looking for a Senior Product Manager, AI / Data Classification to join our Data Protection team. This is a hybrid role based in San Jose, CA (3 days onsite). While local candidates are preferred, we are open to remote candidates based on the West Coast for exceptional applicants. 

We’re looking for a Product Manager to lead data classification capabilities within a Data Security platform. You’ll own the end-to-end product strategy for discovering and classifying sensitive data across cloud, on-prem data stores and SaaS applications, turning classification outcomes into actionable risk reduction for security, privacy, and compliance teams.

What You’ll Do (Role Expectations)

• Partner closely with a focused engineering, data science/ML, design, sales, and customer success to deliver accurate, scalable classification, clear policy outcomes, and measurable customer value
• Own the classification taxonomy, labeling standards, and policy model (custom categories, confidence thresholds, inheritance, overrides, exceptions)
• Drive accuracy improvements by managing precision/recall targets, sampling strategies, tuning workflows, and customer feedback loops
• Set requirements for scanning at enterprise scale (billions of objects, large tables), optimizing cost, latency, and coverage
• Define how the platform combines pattern-based detectors, NLP/ML, and LLM-assisted classification for structured and unstructured data

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• Product Management experience, with meaningful ownership of data security/privacy products. Product management experience can be substituted with data science experience
• Demonstrated experience shipping products that use AI/ML and/or LLMs in production, with a strong understanding of data classification approaches across structured and unstructured data
• Expertise in evaluation and quality measurement for classification systems and building/maintaining golden datasets
• Ability to design human-in-the-loop workflows for high-stakes labels, covering review/approval, exception handling, and audit trails
• Experience driving cost/performance tradeoffs for AI at scale, including token/compute budgeting, model selection, and managing latency for large corporations

What Will Make You Stand Out (Preferred Qualifications)

• Strong technical collaboration skills with ML engineering and data science
• Familiarity with embedding-based similarity and semantic retrieval for classification and deduping (vector DBs, ANN indexing, chunking strategies)
• Prior work in DSPM/DLP/CASB/insider risk where false negatives have high blast radius and you have designed processes to manage that risk

#LI-KM9 #LI-hybrid

Role

We are looking for a Senior Staff Software Development Engineer (C/C++, TCP/IP, Datapath) to join our Zero Trust Exchange team. This is a hybrid role based onsite in San Jose three days a week reporting to the Sr. Manager, Software Development Engineering. As a Senior Staff Software Engineer, you will architect and build next generation products. By designing high-performance, ultra-low-latency distributed systems, you will directly drive our transformation in cloud-based security while ensuring a seamless, lightning-fast experience for a rapidly scaling global user base.

What you’ll do (Role Expectations)

• Build and scale the Data Plane for Zscaler's Workload Security product, directly shaping the future of cloud-based microsegmentation
• Develop and implement cutting-edge, eBPF-based distributed host firewalls across Linux and/or Windows environments
• Write highly efficient, system-level C/C++ code to optimize the network datapath and process packets at ultra-high speeds with zero perceived latency
• Navigate OS-level architecture in Linux, while stepping in to tackle Windows system development (non-driver) to ensure seamless cross-platform security
• Design distributed system components that maintain high responsiveness and ultra-low latency during high-load, enterprise-scale traffic

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are driven by innovation. You have a deep curiosity for how things work and are energized by solving complex technical challenges. You believe in the power of technology to accelerate transformation and are always looking for a better, more secure, and scalable way.
• You are a pragmatic builder. You are obsessed with creating, iterating, and shipping. You aren't afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to users quickly.
• You think at scale. You connect your day-to-day work to the larger company mission and think globally. You build solutions, processes, and teams that are not just effective today but are built to last and support a high-growth, global organization.

What We’re Looking for (Minimum Qualifications)

• 8+ years of heavy, hands-on system-level coding experience in C or C++
• Proven track record working directly on networking product lines, firewalls, or deep datapath optimization
• Strong system-level understanding of Linux operating systems, with the willingness to work within Windows environments as needed
• In-depth understanding of the TCP/IP stack, performance parameters, and socket programming
• Experience delivering complete software lifecycles for highly distributed, high-volume enterprise applications

What Will Make You Stand Out (Preferred Qualifications)

• Direct, hands-on experience with eBPF and/or Windows Filter Platform (WFP)
• Experience in endpoint security, microsegmentation, or tackling similar scale
• A strong foundational understanding of cybersecurity principles that complements your core networking expertise

#LI-Hybrid #LI-KM9

Smartsheet is seeking a dedicated, experienced Third Party Risk Management (TPRM) Senior Analyst to join our Risk team. This is a high-visibility, cross-functional role that requires sustained focus and ownership; you will be a primary point of contact for vendor risk across the organization, interfacing regularly with cross-functional teams (Legal, Procurement, Privacy, and Information Security) as well as system owners.

This role is a meaningful commitment. You will own a portfolio of vendor assessments and help drive program maturity. We are looking for someone who brings deep focus and genuine investment to this work, the kind of professional who sees TPRM not as a checkbox function but as a critical enabler of trust for a global SaaS platform.

You will report to the Third Party Risk Integration Manager located in the US. This role is eligible for remote work within Costa Rica. You  must reside in Costa Rica.

^{You Will}

• Lead end-to-end Third Party Risk Assessments for new and existing vendors, including vendor tiering, scoping, questionnaire management, and findings documentation.
• Own the ongoing monitoring and tracking of vendor risk across Smartsheet's third-party portfolio, ensuring timely follow-up on remediation activities and risk acceptance decisions.
• Evaluate vendor security documentation including SOC 2 reports, penetration testing results, ISO certifications, and other control attestations — and translate findings into clear, actionable risk summaries for stakeholders.
• Drive process improvement initiatives within the TPRM program, identifying opportunities to scale and mature the program through better tooling, automation, and workflow design.
• Collaborate cross-functionally with Legal, Procurement, Information Security, Privacy, and business stakeholders to ensure vendor risk considerations are embedded in sourcing and renewal decisions.
• Leverage AI tools (including Claude and Microsoft Copilot) to increase efficiency in vendor reviews and documentation — while applying sound judgment to review, validate, and take accountability for AI-generated outputs.
• Contribute to broader risk program activities including risk reporting, policy review, and program documentation as part of a lean, high-performing Risk team.
• Support the development of TPRM metrics and reporting to provide leadership with meaningful visibility into the organization's third-party risk exposure.
• Other job duties as assigned

You have

• 5+ years of experience in third party risk management, vendor risk, GRC, information security, audit, or compliance — with direct experience conducting vendor or third-party risk assessments.
• Practical knowledge of one or more risk or regulatory frameworks such as NIST, ISO 27001, COSO, COBIT, AICPA SOC/TSP, PCI DSS, or similar.
• Familiarity with vendor security questionnaire frameworks, including SIG (Shared Assessments) and/or CSA CAIQ.
• Demonstrated ability to review and interpret SOC 2 reports, penetration testing summaries, and other vendor security attestations.
• Experience working in cross-functional environments involving Legal, Procurement, and/or Engineering stakeholders.
• Strong written and verbal communication skills in English, with the ability to translate technical risk findings into clear business language.
• Effective critical thinking and judgment — able to assess risk materiality, prioritize competing demands, and escalate appropriately.
• Comfort working with and evaluating AI-generated content, with a clear understanding of the need to verify outputs before relying on them in risk decisions.
• Adaptability to evolving regulatory requirements and a genuine interest in staying current on the third-party risk landscape.

Nice to have

• Experience with vendor risk management platforms such as AuditBoard, Archer, OneTrust, ServiceNow GRC, Vanta, or Coupa.
• Background in SaaS, cloud, or technology company environments.
• Familiarity with AI-assisted workflows in a GRC or compliance context.
• Experience supporting or contributing to audit processes (e.g., SOC 2, ISO 27001, BARR).
• Relevant certifications such as CISA, CRISC, CTPRP, or equivalent.
• Experience with operational risk across multiple business units, legal entities, or jurisdictions.

Teleworking options from any registered location in Costa Rica (role specific)

Title: Lead / Principal Product Manager, AI 

Location: Austin, TX / Dallas, TX / Morristown, NJ / San Jose, CA (Hybrid) 

Reporting to: Chief Product Officer 

*This role can be filled at either the Lead or Principal level. Final leveling will be determined based on the candidate's depth of experience, scope of past impact, and demonstrated leadership. 

About Hippo: 

Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home. 

About This Role: 

Hippo is looking for an AI product leader to identify, build, and scale high-impact AI-powered products across our business — driving growth, operational excellence, and seamless customer experiences. 

This is a hands-on, 0→1 builder role. You'll work with small, scrappy cross-functional teams to move quickly from problem discovery to prototype to production. Success in this role means shipping real AI solutions, learning fast, and translating emerging technology into measurable business impact. 

You'll partner closely with Product, Engineering, Data, Operations, and Business teams to ensure AI is deployed responsibly, transparently, compliantly, and effectively. 

You will be the champion and evangelist of AI internally with both technical and non-technical teams to continue to unlock more use cases and value across the organization. 

If you are passionate about harnessing AI to transform operations, risk management, and customer experiences into best-in-class capabilities, this is the role for you. 

What You'll Do: 

• Identify and own high-impact AI opportunities across Hippo’s products and operations, grounded in real customer and business problems across service, claims, underwriting, finance, product teams, and end-customers 

• Build and ship AI-powered products — working hands-on with engineers, data scientists, and third-party tools to prototype, test, deploy, and iterate in production 

• Lead end-to-end product execution, from problem framing and success metrics through launch, adoption, and continuous improvement 

• Make smart build vs. buy decisions and define MVP scopes that balance speed, quality, and long-term scalability 

• Design effective human-AI workflows that are intuitive, trustworthy, and aligned with how teams actually work 

• Champion responsible AI practices, partnering with the AI Committee to ensure transparency, explainability, and compliance 

• Evangelize and build momentum through delivery, then help teams adopt and extend successful AI solutions across the organization 

Must Haves: 

Required for both levels: 

• Demonstrated ability to translate ambiguous business problems into shipped solutions with measurable impact 

• Comfort rolling up their sleeves to shape MVPs, workflows, experiments, and early production systems 

• Thinks end-to-end from data inputs to model outputs to user experience and business outcomes 

• Passion for emerging technologies and hands-on experience with latest AI models & tools. Excited to help Hippo build trust-centered AI experiences 

• Experience shipping products from early concept through launch and iteration in real-world environments 

• Strong understanding of the AI/ML product lifecycle (data readiness, modeling, deployment, monitoring, iteration) 

• Bachelor's degree in Computer Science, Data Science, Statistics, or equivalent practical experience 

For the Lead Product Manager level: 

• 6+ years of product management experience building high-impact products and features, with at least 1 year working with AI products 

• 2+ years of product management experience in insurance or other regulated financial services 

For the Principal Product Manager level: 

• 8+ years of product management experience building high-impact products and features, with at least 2 years working hands-on with AI products 

• Proven track record of setting product strategy, influencing senior leadership, and driving cross-functional alignment at scale 

Nice to Haves: 

• Advanced degree (MS or MBA) 

• 2+ years of product management experience in insurance or other regulated financial services. 

• Experience with AI governance, model risk management, or explainability frameworks 

• Insurance certifications (CPCU, ARe) or analytics certifications 

Benefits and Perks 

Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with: 

• Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP) 

• Equity - This position is eligible for equity compensation  

• Training and Career Growth - Training and internal career growth opportunities 

• Flexible Time Off - You know when and how you should recharge 

• Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers 

• Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees 

The San Jose, CA and Morristown, NJ base pay ranges for this role are: 

• Principal Product Manager: $175,000 - $262,000 

• Lead Product Manager $160,000 - $230,000 

Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands.  

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.  

Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known. 

Title: Senior Application Security Engineer

Location: Austin, TX / Dallas, TX / San Jose, CA / Morristown, NJ (hybrid)

Reports To: Sr. Manager, Cybersecurity

About Hippo

Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home.

About the Role

The Senior Application Security Engineer is a senior individual contributor responsible for driving application security outcomes across Hippo’s engineering organization. This role serves as a trusted subject matter expert in application security, providing deep technical guidance and influencing secure design decisions across multiple teams, products, and services.

This position is application-security–first, with intentional overlap into cloud and platform security where application code, identity, CI/CD pipelines, and infrastructure intersect. While the role does not own infrastructure, security programs, or formal departmental priorities, it is accountable for identifying application-centric risks and guiding high-impact security decisions through expertise, partnership, and advisory influence.

Operating with significant autonomy, the Senior Application Security Engineer independently owns complex and ambiguous security challenges end-to-end, ensuring outcomes align with business objectives and risk tolerance. This role emphasizes technical leadership, cross-functional collaboration, and mentorship rather than people management.

About You

You are a seasoned application security professional with deep technical expertise and strong judgment, trusted to guide complex security decisions in high-impact environments. You think adversarially, understand modern application architectures, and can clearly articulate risk tradeoffs to engineering, product, and security leadership.

You are comfortable operating independently in ambiguous situations, influencing outcomes through credibility and collaboration rather than formal authority. You communicate clearly, mentor others naturally, and help elevate application security maturity across teams by embedding secure design principles into everyday engineering practices.

What You'll Do:

• Serve as a senior subject matter expert in application security, providing authoritative guidance on secure design, authentication, identity flows, API security, and cloud-native application risks.

• Act as a trusted security advisor during architecture reviews, design discussions, and risk assessments across multiple teams and services.

• Identify, assess, and clearly communicate application-centric security risks across application code, CI/CD pipelines, identity systems, and cloud environments.

• Independently own and drive resolution of complex and ambiguous application security challenges with broad organizational impact.

• Apply threat modeling, attack-path analysis, and adversarial thinking to inform defensive improvements and strengthen application resilience.

• Contribute technically to broader security programs by shaping standards, best practices, secure patterns, and technical guidance.

• Support security incidents and targeted threat-hunting efforts by providing application security expertise, root-cause analysis, and remediation guidance.

• Design, improve, and help operationalize automated security tooling and pipelines (e.g., SAST, DAST, SCA, secrets detection).

• Mentor engineers and security partners across teams, acting as a force multiplier to improve secure design and decision-making at scale.

• Communicate risks, recommendations, and standards clearly to senior engineers and security leadership to influence technical direction.

Must Haves:

• 6+ years of experience in application security or product security roles.

• Demonstrated impact improving application security outcomes across multiple teams, systems, or business domains.

• Deep experience securing web applications, APIs, distributed systems, WAFs, and customer identity platforms.

• Strong understanding of authentication and identity protocols (OAuth2, OIDC, SAML, JWT, MFA).

• Proven ability to review system designs, data flows, and identify architectural security risks.

• Solid understanding of cloud-native application architectures and CI/CD pipelines from an application risk perspective.

• Experience designing or maintaining automated security tooling and pipelines (SAST, DAST, SCA, secrets detection).

• Proficiency in one or more modern programming languages.

Nice to Have:

• Experience threat modeling or assessing AI-powered features and LLM integrations.

• Application-focused penetration testing or adversarial security testing experience.

• Familiarity with Kubernetes, container security, and infrastructure-as-code as they relate to application security.

• Experience operating in regulated environments.

• Relevant security certifications (e.g., OSWE, GWAPT, CSSLP).

Benefits and Perks:

Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with: 

• Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP) 
• Equity - This position is eligible for equity compensation  
• Training and Career Growth - Training and internal career growth opportunities 
• Flexible Time Off - You know when and how you should recharge 
• Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers 
• Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees
  

The Morristown, NJ and San Francisco Bay Area base pay range for this role is $151,000.00 - $226,250.00. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands.

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known. 

Title: Senior Application Security Engineer

Location: Austin, TX / Dallas, TX / San Jose, CA / Morristown, NJ (hybrid)

Reports To: Sr. Manager, Cybersecurity

About Hippo

Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home.

About the Role

The Senior Application Security Engineer is a senior individual contributor responsible for driving application security outcomes across Hippo’s engineering organization. This role serves as a trusted subject matter expert in application security, providing deep technical guidance and influencing secure design decisions across multiple teams, products, and services.

This position is application-security–first, with intentional overlap into cloud and platform security where application code, identity, CI/CD pipelines, and infrastructure intersect. While the role does not own infrastructure, security programs, or formal departmental priorities, it is accountable for identifying application-centric risks and guiding high-impact security decisions through expertise, partnership, and advisory influence.

Operating with significant autonomy, the Senior Application Security Engineer independently owns complex and ambiguous security challenges end-to-end, ensuring outcomes align with business objectives and risk tolerance. This role emphasizes technical leadership, cross-functional collaboration, and mentorship rather than people management.

About You

You are a seasoned application security professional with deep technical expertise and strong judgment, trusted to guide complex security decisions in high-impact environments. You think adversarially, understand modern application architectures, and can clearly articulate risk tradeoffs to engineering, product, and security leadership.

You are comfortable operating independently in ambiguous situations, influencing outcomes through credibility and collaboration rather than formal authority. You communicate clearly, mentor others naturally, and help elevate application security maturity across teams by embedding secure design principles into everyday engineering practices.

What You'll Do:

• Serve as a senior subject matter expert in application security, providing authoritative guidance on secure design, authentication, identity flows, API security, and cloud-native application risks.

• Act as a trusted security advisor during architecture reviews, design discussions, and risk assessments across multiple teams and services.

• Identify, assess, and clearly communicate application-centric security risks across application code, CI/CD pipelines, identity systems, and cloud environments.

• Independently own and drive resolution of complex and ambiguous application security challenges with broad organizational impact.

• Apply threat modeling, attack-path analysis, and adversarial thinking to inform defensive improvements and strengthen application resilience.

• Contribute technically to broader security programs by shaping standards, best practices, secure patterns, and technical guidance.

• Support security incidents and targeted threat-hunting efforts by providing application security expertise, root-cause analysis, and remediation guidance.

• Design, improve, and help operationalize automated security tooling and pipelines (e.g., SAST, DAST, SCA, secrets detection).

• Mentor engineers and security partners across teams, acting as a force multiplier to improve secure design and decision-making at scale.

• Communicate risks, recommendations, and standards clearly to senior engineers and security leadership to influence technical direction.

Must Haves:

• 6+ years of experience in application security or product security roles.

• Strong understanding of Customer Identity Access Management (CIAM), authentication and identity protocols. (OAuth2, OIDC, SAML, JWT, MFA).

• Demonstrated impact improving application security outcomes across multiple teams, systems, or business domains.

• Deep experience securing web applications, APIs, distributed systems, WAFs, and customer identity platforms.

• Proven ability to review system designs, data flows, and identify architectural security risks.

• Solid understanding of cloud-native application architectures and CI/CD pipelines from an application risk perspective.

• Experience designing or maintaining automated security tooling and pipelines (SAST, DAST, SCA, secrets detection).

• Proficiency in one or more modern programming languages.

Nice to Have:

• Experience threat modeling or assessing AI-powered features and LLM integrations.

• Application-focused penetration testing or adversarial security testing experience.

• Familiarity with Kubernetes, container security, and infrastructure-as-code as they relate to application security.

• Experience operating in regulated environments.

• Relevant security certifications (e.g., OSWE, GWAPT, CSSLP).

Benefits and Perks:

Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with: 

• Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP) 
• Equity - This position is eligible for equity compensation  
• Training and Career Growth - Training and internal career growth opportunities 
• Flexible Time Off - You know when and how you should recharge 
• Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers 
• Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees
  

The Morristown, NJ and San Francisco Bay Area base pay range for this role is $151,000.00 - $226,250.00. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands.

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known. 

Our technology solutions power the tools you use every day--including smartphones, smartwatches, VR, conventional/electric vehicles, laptops, and so much more. Here, you’ll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what’s possible and powering the future.

Samsung Display is the #1 OLED provider in the world.  As a key member of the San Jose Display team, the Senior Manger, Field Application Engineering will work as an individual contributor dealing with Samsung’s industry-leading OLED display technologies. In collaboration with Korean HQ, you will work on spearheading project management, tech support for customers, tech sensing, product planning, and tech enabling for future products.

This position is responsible for providing technical support for running project and identifying new business opportunities for Samsung Display products. You’ll handle all of the technical issues of display devices during customer development stage and also support new program engagement. In addition, this position provides technical market information working in collaboration with the sales and marketing team.

Location: Daily onsite presence at our San Jose headquarters in alignment with our Flexible Work policy

What You’ll Do

• Develop and execute promotion plans for new product and technology to existing and target customers with goal to secure RFQ for upcoming products.
• Support design efforts by performing joint validation / testing of the Samsung products (OLED, QD-OLED) on customer platforms. This includes performing electrical, mechanical, optical, safety and reliability tests till closure.
• Daily communication and review with customers regarding technical issues and project schedules.
• Conduct face-to-face customer meetings weekly/daily and as necessary to provide support, discuss current issues, provide updates, discuss current and future business, and build strong relationships.
• Address customer issues by gathering facts, recommending solutions, gaining SDC management support.
• Provide customer support including product information, road maps, demonstrations and technical issues.
• Report progress to management on issues on daily/weekly/monthly basis / opportunities and solicit support whenever needed.
• Update key activities through weekly reports for executive review.
• Daily communication with our corporate HQ team regarding pending and new issues.
• Deliver insight based on real time customer feedback and establish execution plans accordingly.

What You Bring

• Bachelor's in engineering and 15+ years of experience, or a Master’s and 13+ years of experience, or a PhD and 10+ years of industry experience preferred.
• Experience in consumer electronics, preferably technical experience in the display industry.
• Solid understanding of display technologies on OLED and basic understand other type of displays.
• You should manage the project moving forward as planned and solve the issue with dedicated effort and creative way.
• You should have supportive mindset, behavior, and courtesy for Customer satisfaction.
• You’re inclusive, adapting your style to the situation and diverse global norms of our people. 
• An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding. 
• You’re collaborative, building relationships, humbly offering support and openly welcoming approaches. 
• Innovative and creative, you proactively explore new ideas and adapt quickly to change.

 #LI-MD1

We are seeking a Technical Marketing Senior Manager to join our System LSI - Custom SoC Sales and Business Development Team in San Jose, CA.  In this role, you will be responsible for identifying new opportunities for custom SoC (ASIC) business, conducting pre-shaping activities including technical requirements review and commercial discussions with potential customers, and building relationships with customers across the US market. This customer-facing role is highly cross-functional, where you will also manage day-to-day account management activities on both the technical and business sides with internal and external teams. We are seeking a high- energy professional with strong communication skills towards internal stakeholders and customers, as well as the ability to lead and develop new processes and ideas.  The successful candidate will thrive in a fast-paced, dynamic environment and be able to develop strategic relationships with customer teams. 

Location:  Daily onsite presence at our San Jose headquarters in alignment with our Flexible Work Policy

Job ID: 42912

What You’ll Do

• Support the design-in activities and business operations by working with cross-functional teams across Engineering, Sales and Marketing teams to secure customer engagements.
• Act as local support interface for US customers for existing accounts and ongoing programs.
• Engage in engineering & commercial discussions with customers.
• Market survey and developing new customers and applications.
• Act as local POC for engineering/commercial VOC collecting and leading issue resolving by circling back internally with right internal POC.
• On-going and future projects reporting to both US and Korea Executives.
• Build relationships with internal stakeholder teams such as Marketing, Sales, Product Planning and development teams to know and understand S.LSI’s differentiated offerings and strategies.
• Work with customer teams to map their requirements to S.LSI offerings, identify potential gaps, and champion their cause by driving internal development teams to address their needs and deliver technical solutions.
• Develop and build relationships with customers’ teams to understand their technology needs, application requirements and jointly define the best silicon/platform solutions to enable customer’s products.

What You Bring

• Highly Technical Background with deep business acumen and the ability to synthesize technical and business information into clear, compelling executive-level presentations that influence internal and external stakeholders.
• Bachelor’s Degree in Engineering, Business, or related discipline and 10+ years of experience, or Master’s and 8+ years of experience. 
• Technical sales and/or Marketing experience, management experience, technical/customer program management, or field applications engineering experience.
• Both Pre and Post Sales Customer Support.
• Good understanding of Semiconductor Industry, especially in SoC (System on Chip).
• Understanding or past experience with ASIC design and manufacturing flow, including advanced packaging is a Plus.
• Ability to analyze customer’s problem and needs from the component to system and application level based on customer’s requirements and purpose the solution that maps out to Samsung LSI’s offering.
• Frequent work and meetings are required with Korea.
• Korean language proficiency is a plus but not required.
• You’re inclusive, adapting your style to the situation and diverse global norms of our people.
• An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding.
• You’re collaborative, building relationships, humbly offering support and openly welcoming approaches.
• Innovative and creative, you proactively explore new ideas and adapt quickly to change.

#LI-MD1

As a Senior Memory Sales Manager, you will be responsible for driving revenue for memory (DRAM) and storage (NAND) products within an assigned strategic customer that is a leader in AI and compute solutions.

What You’ll Do

• Develop and execute business‑development strategies that drive revenue and market‑share growth.
• Lead direct sales engagements across multiple business units and subsidiaries at the customer, managing the full sales cycle from opportunity identification to sales closure.
• Coordinate marketing and market‑intelligence activities with the customer as an ecosystem partner.
• Partner with product management, engineering, and marketing to ensure solutions meet the customer’s technical roadmap and Samsung’s business objectives.
• Provide regular updates and executive‑level reports on customer engagements, pipeline health, market intelligence, and sales performance to senior Samsung leadership.
• Monitor memory market trends and competitive landscape at the customer; translate insights into actionable recommendations for internal teams.
• Identify and pursue new business opportunities that expand Samsung’s footprint and strategic importance within the customer organization.
• Travel domestically and internationally (including 1‑2 international trips per year) to conduct on‑site meetings, workshops, and executive briefings.

Location: Daily onsite presence at our Austin, Texas (primary) – Open to candidates in San Jose, CA. in alignment with our Flexible Work policy

Reports to: VP, Customer/Market Insights 

What You Bring

• Bachelor’s or Master’s degree in Sales, Marketing, or Engineering related field.
• 10+ years of direct sales experience with large, strategic customers (7+ years if holding a Master’s). Experience selling semiconductors, especially memory, storage, computing, or networking products preferred.
• Proven business‑development track record, demonstrating the ability to create and deliver growth strategies.
• Strong marketing‑intelligence capabilities: competitive analysis, TAM sizing, trend forecasting, and ecosystem partnership coordination.
• At least 5 years of experience in the memory or storage market (DRAM/NAND) preferred.
• Demonstrated ability to collaborate cross‑functionally with product, engineering, and marketing teams in a global environment.
• Excellent communication and presentation skills; comfortable delivering executive‑level updates.
• Willingness to travel (≈20% domestic) and undertake 1‑2 international trips each year.

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