We are looking for a Senior Signals Specialist to join our Technical Solutions team and serve as a trusted technical partner for advertisers implementing and optimizing their ad signals.

In this role, you will work closely with priority advertisers to assess their technical stack, onboard them to conversions API and pixel-based solutions, and ensure high-quality signal capture through rigorous testing and QA. You will also support non-priority advertisers through reactive troubleshooting, partnering with sales and cross-functional teams to diagnose and resolve signal-related issues efficiently. This is a hands-on, client facing role for someone who enjoys translating complex technical concepts into practical solutions that unlock performance outcomes.

Please note that this role is required to work in person from our SF office 1-2 days per week.

Responsibilities:

• Act as the technical subject matter expert for advertiser signal integrations, including CAPI and pixels
• Lead technical discovery calls to understand advertisers’ tech stacks
• Guide advertisers through end-to-end CAPI onboarding, including implementation, configuration, and validation
• Perform QA and debugging to ensure accurate, complete, and deduplicated event data
• Advise on best practices for event design, data mapping, and measurement strategy
• Troubleshoot signal issues
• Diagnose discrepancies related to data loss, event mismatches, deduplication, and attribution gaps
• Provide clear, actionable guidance to advertisers and internal stakeholders to resolve issues efficiently
• Partner with sales, product, and engineering to unblock advertiser issues and surface recurring signal gaps
• Identify trends in advertiser challenges and contribute feedback to improve tooling, documentation, and workflows
• Help shape internal best practices and playbooks for signal implementation and support

Required Qualifications:

• 7+ years of experience in ad tech or related roles
• Hands-on experience with CAPI, pixels, and partner integrations
• Strong understanding of ads signals including events, attribution, and data pipelines
• Experience working directly with external clients in a technical or consultative capacity
• Ability to troubleshoot complex technical issues across frontend systems
• Strong communication skills with the ability to explain technical concepts to non-technical audiences
• BA/BS Degree

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

We are looking for a Senior Signals Specialist to join our Technical Solutions team and serve as a trusted technical partner for advertisers implementing and optimizing their ad signals.

In this role, you will work closely with priority advertisers to assess their technical stack, onboard them to conversions API and pixel-based solutions, and ensure high-quality signal capture through rigorous testing and QA. You will also support non-priority advertisers through reactive troubleshooting, partnering with sales and cross-functional teams to diagnose and resolve signal-related issues efficiently. This is a hands-on, client facing role for someone who enjoys translating complex technical concepts into practical solutions that unlock performance outcomes.

Please note that this role is required to work in person from our LA office 1-2 days per week.

Responsibilities:

• Act as the technical subject matter expert for advertiser signal integrations, including CAPI and pixels
• Lead technical discovery calls to understand advertisers’ tech stacks
• Guide advertisers through end-to-end CAPI onboarding, including implementation, configuration, and validation
• Perform QA and debugging to ensure accurate, complete, and deduplicated event data
• Advise on best practices for event design, data mapping, and measurement strategy
• Troubleshoot signal issues
• Diagnose discrepancies related to data loss, event mismatches, deduplication, and attribution gaps
• Provide clear, actionable guidance to advertisers and internal stakeholders to resolve issues efficiently
• Partner with sales, product, and engineering to unblock advertiser issues and surface recurring signal gaps
• Identify trends in advertiser challenges and contribute feedback to improve tooling, documentation, and workflows
• Help shape internal best practices and playbooks for signal implementation and support

Required Qualifications:

• 7+ years of experience in ad tech or related roles
• Hands-on experience with CAPI, pixels, and partner integrations
• Strong understanding of ads signals including events, attribution, and data pipelines
• Experience working directly with external clients in a technical or consultative capacity
• Ability to troubleshoot complex technical issues across frontend systems
• Strong communication skills with the ability to explain technical concepts to non-technical audiences
• BA/BS Degree

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

We're looking for a sharp, positive, and motivated self-starter to join our Mid-Market team in San Francisco! In addition to laying the foundation of the team, the Senior Client Partner will be responsible for forming relationships with key brands and ensuring they meet their business objectives using Reddit's advertising suite.

Please note that this role is required to work in-person from our SF office 1-2 days per week.

Core Responsibilities:

• Collaborate with existing clients to deliver Reddit solutions that help achieve those customers’ marketing and business goals
• Identify areas of additional opportunity within existing client relationships, including new lines of business, and move them through to close
• Collaborate with Account Managers to create long-term, mutually beneficial partnerships between your customer base and Reddit
• Act as the CEO of your book of business, and take full ownership of strategic bets, revenue forecasting, and ensuring operational rigor
• Communicate feedback on our sales processes, narratives, and products to advocate for customers and improve the team's effectiveness and efficiency
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year revenue growth
• Proactively construct upfront and joint business plans with top clients
• Establish mutually beneficial relationships with new clients, educating them on Reddit and the Reddit ads platform
• Leverage agency and client direct relationships to identify new buyers of Reddit advertising products
• Leverage data from internal and external sources to inform client strategies and pitch proposals
• Consistently meet deadlines for all projects, ensuring that clients receive the highest level of customer service
• Act as an internal lead by actively volunteering in team meetings and Reddit special projects
• Own client meetings from agenda to final presentation, instilling confidence and setting all interactions up for success by appropriately setting client expectations, identifying outcomes, and communicating clear next steps
• Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the relationship
• Provide strategic, proactive, and consultative advice to clients in order to uplevel and grow the relationship
• Persistently explore and uncover the needs of your clients, leveraging deep product knowledge to align their goals with new and unique opportunities on the platform
• Shape Reddit’s ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Provide thought leadership and act as a Reddit evangelist with partners and at industry events
• Share your industry, client, and product expertise by mentoring and training other team members
• Collaborate closely with other Client Partners and Account Managers to craft a cohesive strategy across shared accounts
• Build and leverage deep internal relationships, both within your direct team and cross-functionally, working together to deliver on client and business goals

Qualifications: 

• 8-12 years of experience in digital media with at least 4-7 years of experience in sales
• Proven experience managing relationships up through C-level executives
• Deep industry expertise in specific verticals, product types, and/or measurement solutions
• Deep existing relationships within the agency and client direct space
• Subject matter expertise in the social media landscape and native advertising
• Experience building and executing long-term account growth strategies
• Demonstrated top-performer achievement against sales targets
• Ability to lead special projects
• Ability to manage and scale a book of business greater than 20 accounts
• Positive outlook, team player
• Demonstrated high achievement against sales targets
• Motivated self-starter who thrives in unstructured environments
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave  

We're looking for a Client Account Manager to join the Retail vertical of our Large Customer Sales team. This person will closely collaborate with their Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.

Please note that this role is required to be based in person in Los Angeles or San Francisco.

Responsibilities:

• Collaborate closely with Client Partners to meet and exceed your clients’ marketing goals
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth
• Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners
• Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary
• Educate brands and media agencies, effectively communicating Reddit’s value proposition and best practices for advertising on the platform
• Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans
• Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
• Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
• Proactively seek and represent client needs and asks to cross-functional stakeholders
• Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders

Required Qualifications:

• 5+ years of experience in advertising sales and account management
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Proficiency in Excel preferred
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

#LI-JS1 #LI-onsite

We're looking for a Senior Client Account Manager to join the Retail vertical of our Large Customer Sales team. This person will closely collaborate with their Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.

Please note that this role is required to be based in person in Los Angeles or San Francisco.

Responsibilities:

• Collaborate closely with Client Partners to meet and exceed your clients’ marketing goals
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth
• Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners
• Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary
• Educate brands and media agencies, effectively communicating Reddit’s value proposition and best practices for advertising on the platform
• Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans
• Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
• Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
• Proactively seek and represent client needs and asks to cross-functional stakeholders
• Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders

Required Qualifications:

• 8+ years of experience in advertising sales and account management
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Proficiency in Excel preferred
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

#LI-JS1 #LI-Hybrid

We're looking for an experienced seller to join the Pharma vertical of our Large Customer Sales team. As a Senior Client Partner, you will be responsible for forming relationships with key brands and agencies while ensuring they meet their business objectives using Reddit's advertising suite.

This role is required to be based in New York City or San Francisco.

Responsibilities:

• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year revenue growth
• Proactively construct upfront and joint business plans with top clients
• Establish mutually beneficial relationships with new clients, educating them on Reddit and the Reddit ads platform
• Leverage agency and client direct relationships to identify new buyers of Reddit advertising products
• Leverage data from internal and external sources to inform client strategies and pitch proposals
• Consistently meet deadlines for all projects, ensuring that clients receive the highest level of customer service
• Act as an internal lead by actively volunteering in team meetings and Reddit special projects
• Own client meetings from agenda to final presentation, instilling confidence and setting all interactions up for success by appropriately setting client expectations, identifying outcomes, and communicating clear next steps
• Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the relationship
• Provide strategic, proactive, and consultative advice to clients in order to uplevel and grow the relationship
• Persistently explore and uncover the needs of your clients, leveraging deep product knowledge to align their goals with new and unique opportunities on the platform
• Collaborate with Account Management and Ad Operations to meet and exceed clients’ marketing goals
• Shape Reddit’s ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Provide thought leadership and act as a Reddit evangelist with partners and at industry events
• Share your industry, client, and product expertise by mentoring and training other team members
• Collaborate closely with other Client Partners and Account Managers to craft a cohesive strategy across shared accounts
• Build and leverage deep internal relationships, both within your direct team and cross-functionally, working together to deliver on client and business goals

Required Qualifications:

• 12+ years of experience in digital media, with at least 7+ years of experience in sales, Pharma client experience preferred
• Experience owning partnerships with complex enterprise Pharma organizations
• Proven experience managing relationships up through C-level executives
• Deep industry expertise in specific verticals, product types, and/or measurement solutions
• Deep existing relationships within the agency and client direct space
• Subject matter expertise in the social media landscape and native advertising
• Experience building and executing long-term account growth strategies
• Demonstrated top-performer achievement against sales targets
• Ability to lead special projects
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

We're looking for an experienced seller to join the Tech vertical of our Large Customer Sales team. As a Senior Client Partner, you will be responsible for forming relationships with key brands and agencies while ensuring they meet their business objectives using Reddit's advertising suite.

This role is required to be based in New York City, San Francisco, or Seattle.

Responsibilities:

• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year revenue growth
• Proactively construct upfront and joint business plans with top clients
• Establish mutually beneficial relationships with new clients, educating them on Reddit and the Reddit ads platform
• Leverage agency and client direct relationships to identify new buyers of Reddit advertising products
• Leverage data from internal and external sources to inform client strategies and pitch proposals
• Consistently meet deadlines for all projects, ensuring that clients receive the highest level of customer service
• Act as an internal lead by actively volunteering in team meetings and Reddit special projects
• Own client meetings from agenda to final presentation, instilling confidence and setting all interactions up for success by appropriately setting client expectations, identifying outcomes, and communicating clear next steps
• Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the relationship
• Provide strategic, proactive, and consultative advice to clients in order to uplevel and grow the relationship
• Persistently explore and uncover the needs of your clients, leveraging deep product knowledge to align their goals with new and unique opportunities on the platform
• Collaborate with Account Management and Ad Operations to meet and exceed clients’ marketing goals
• Shape Reddit’s ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Provide thought leadership and act as a Reddit evangelist with partners and at industry events
• Share your industry, client, and product expertise by mentoring and training other team members
• Collaborate closely with other Client Partners and Account Managers to craft a cohesive strategy across shared accounts
• Build and leverage deep internal relationships, both within your direct team and cross-functionally, working together to deliver on client and business goals

Required Qualifications: 

• 8-10+ years of experience in digital media, with at least 3-5+ years of experience in sales, Consumer Tech or Retail client experience preferred
• Experience owning partnerships with complex enterprise tech organizations
• Proven experience managing relationships up through C-level executives
• Deep industry expertise in specific verticals, product types, and/or measurement solutions
• Deep existing relationships within the agency and client direct space
• Subject matter expertise in the social media landscape and native advertising
• Experience building and executing long-term account growth strategies
• Demonstrated top-performer achievement against sales targets
• Ability to lead special projects
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave  

We are looking for an experienced Sales Manager to lead a team within the Tech vertical of our Large Customer Sales org. You will lead a team of Client Partners and Client Account Managers to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.   

This role is required to be based in person in San Francisco.

Responsibilities:

• Leadership & Talent Development
  • Actively coach, develop and lead a team of Client Partners and Client Account Managers
  • Manage a high-performing team by recruiting and retaining top talent, while balancing resources efficiently
  • Keep a pulse on key industry trends and insights and leverage your deep vertical knowledge to further the development of your team
  • Provide thought leadership and guidance around account planning to your team
• Cross-functional Partnerships
  • Represent the interests of Tech internally by promoting sales narratives and initiatives that align with client needs
  • Collaborate with XFN sales and marketing teams like Enablement, Measurement, Insights, and Creative Strategy to advocate for the needs of your team and their clients and identify creative solutions
  • Partner with XFN teams like Business Development to elevate the Reddit/Client partnership across all company touch-points, including but not limited to advertising
  • Partner with Marketing to drive new product launches, marketing communications, and new advertiser acquisition
  • Partner with Sales Ops and Finance to develop financial and operating targets and ensure alignment with strategic plan
• Client Relationship Management
  • Generate revenue growth by expanding partnerships with some of the world's largest brands
  • Navigate large partnerships that include multiple lines of business, brands, and priorities
  • Act as an advocate for Reddit and your team by cultivating key C-level client and agency relationships
• Business Strategy
  • Craft and execute a strategy that will enable your team to exceed revenue targets for their book of business
  • Advise sales leadership and product management regarding market opportunities, sales positioning, use of resources, and strategic planning
  • Develop a deep understanding of Reddit’s advertising platform to unlock enhancements and revenue potential

Required Qualifications:

• 15-20+ years experience in digital media sales and/or marketing
• 3-7+ years of people management experience within sales
• Expert in digital media with an emphasis on paid social
• Genuine passion for mentoring others with a track record of successfully fostering career growth for those on your team
• Experience navigating complex organizations and engaging with executive-level Tech stakeholders
• Experience thinking and acting globally to unlock revenue for Reddit in the US and all major markets
• Experience with direct advertiser sales including negotiations and management of strategic partnerships
• Excellent communication skills and executive presence
• Strong analytical and problem-solving ability
• Strategic thinker who can connect the dots between market trends, client needs, and unique platform capabilities to identify lucrative business opportunities
• An action-oriented leader who can break down a complex strategy into an actionable plan that will allow your team to execute successfully
• Experience with both brand and direct-response marketing objectives
• Prior startup or high-growth experience preferred, builders wanted!

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

#LI-JS1 #LI-onsite

Reddit is seeking an experienced sales leader for our Global Strategic Accounts organization. This team is a specialized group within Global Large Customer Sales that oversees Reddit’s most significant global advertising partners end-to end by leading joint business planning, global strategy, and cross-regional execution

In this role, you will be responsible for building and scaling high-stakes global partnerships that are of substantial revenue-generating importance to the company. You will accelerate global market expansion for Reddit by developing and executing sophisticated strategic plans that prioritize deep engagement, sustainable growth, and long-term value. Your overarching responsibility is to elevate our global partnerships, business operations, and organizational design across all markets. You will manage a sales leadership team consisting of Directors and Senior Managers.

This role is required to be based out of San Francisco or Los Angeles.

Responsibilities:

• Lead and mentor a high-performing organization of Directors, Senior Managers, Sales Managers, and Client Partners focused on Reddit’s most complex and high-value global partnerships.
• Drive global revenue growth by identifying opportunities in both new and existing markets and negotiating and managing Joint Business Partnership agreements with partners. 
• Develop and implement scalable global playbooks and industry-specific strategies.
• Lead vertical strategy and development in close partnership with Regional Vertical Senior Directors.
• Work closely with cross-functional leadership, including Product, Engineering, and Marketing, to influence the roadmap for innovation, technical product development, and advanced measurement solutions.
• Serve as the strategic bridge across regions by centralizing communication structures, consolidating enterprise-level product requests, and aligning regional execution with global strategy.
• Build and strengthen C-Suite and executive-level relationships with global partners through strategic engagements, trust-building, and high-level knowledge sharing.
• Proactively identify next-generation partnerships and expand the strategic client roster annually or biannually to ensure long-term platform health.
• Ensure alignment of global goals with the company’s overall business strategy.
• Lead the planning and execution of multi-region education sessions, events, and summits to align internal and external stakeholders.

Required Qualifications:

• 18+ years of experience in digital media sales, marketing, or business development.
• 10-12+ years of people management experience, with a proven track record of managing other people managers and senior leadership tiers.
• Demonstrated success in accelerating market share and revenue in diverse international markets.
• Deep understanding of digital advertising ecosystems, with the ability to consult on product innovation and measurement development.
• Exceptional ability to influence and build trust with C-level stakeholders at the world's largest enterprise partners.
• Experience with complex global deal structuring, revenue forecasting, and large-scale organizational management spanning multiple regions.
• A data-driven thinker who can synthesize market trends, partner needs, and Reddit's unique platform strengths into high-impact business opportunities.
• Proven ability to drive results through collaboration and influence across Product, Marketing, and Regional Sales functions without direct authority.
• Prior experience in high-growth or "scale-up" environments where you have built teams and processes from the ground up.

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

#LI-Hybrid

Reddit is seeking an experienced sales leader for our Global Strategic Accounts organization. This team is a specialized group within Global Large Customer Sales that oversees Reddit’s most significant global advertising partners end-to end by leading joint business planning, global strategy, and cross-regional execution

In this role, you will be responsible for building and scaling high-stakes global partnerships that are of substantial revenue-generating importance to the company. You will accelerate global market expansion for Reddit by developing and executing sophisticated strategic plans that prioritize deep engagement, sustainable growth, and long-term value. Your overarching responsibility is to elevate our global partnerships, business operations, and organizational design across all markets. You will manage a sales leadership team consisting of Directors and Senior Managers.

This role is required to be based out of San Francisco or Los Angeles.

Responsibilities:

• Lead and mentor a high-performing organization of Directors, Senior Managers, Sales Managers, and Client Partners focused on Reddit’s most complex and high-value global partnerships.
• Drive global revenue growth by identifying opportunities in both new and existing markets and negotiating and managing Joint Business Partnership agreements with partners. 
• Develop and implement scalable global playbooks and industry-specific strategies.
• Lead vertical strategy and development in close partnership with Regional Vertical Senior Directors.
• Work closely with cross-functional leadership, including Product, Engineering, and Marketing, to influence the roadmap for innovation, technical product development, and advanced measurement solutions.
• Serve as the strategic bridge across regions by centralizing communication structures, consolidating enterprise-level product requests, and aligning regional execution with global strategy.
• Build and strengthen C-Suite and executive-level relationships with global partners through strategic engagements, trust-building, and high-level knowledge sharing.
• Proactively identify next-generation partnerships and expand the strategic client roster annually or biannually to ensure long-term platform health.
• Ensure alignment of global goals with the company’s overall business strategy.
• Lead the planning and execution of multi-region education sessions, events, and summits to align internal and external stakeholders.

Required Qualifications:

• 18+ years of experience in digital media sales, marketing, or business development.
• 10-12+ years of people management experience, with a proven track record of managing other people managers and senior leadership tiers.
• Demonstrated success in accelerating market share and revenue in diverse international markets.
• Deep understanding of digital advertising ecosystems, with the ability to consult on product innovation and measurement development.
• Exceptional ability to influence and build trust with C-level stakeholders at the world's largest enterprise partners.
• Experience with complex global deal structuring, revenue forecasting, and large-scale organizational management spanning multiple regions.
• A data-driven thinker who can synthesize market trends, partner needs, and Reddit's unique platform strengths into high-impact business opportunities.
• Proven ability to drive results through collaboration and influence across Product, Marketing, and Regional Sales functions without direct authority.
• Prior experience in high-growth or "scale-up" environments where you have built teams and processes from the ground up.

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

#LI-Hybrid

Staff BESS Electrical Design Engineer, EPC

Redwood Materials is seeking a Battery Energy Storage Systems (BESS) Electrical Engineer to join our EPC team. This role is central to the design of scalable, high-performance energy storage infrastructure for utility-scale and distributed applications. Our mission is to build a sustainable circular economy for lithium-ion batteries by transforming recycled materials into high-quality inputs for new batteries.

Responsibilities will include: 

• Lead electrical engineering efforts for utility scale lithium-ion BESS projects from concept (system sizing, layout) through construction. 
• Interface with utilities and ISO/RTOs to support interconnection studies/submittals, permitting, and compliance for new renewable and BESS projects. 
• Serve as the internal subject matter expert (SME) for technical challenges related to BESS.  
• Design AC and DC electrical systems for BESS using medium voltage transformers, inverters, DC combiners, energy managers, and battery modules. Specify and procure long-lead AC equipment. 
• Develop schematic diagrams, single-line diagrams, wiring schematics, raceway plans, grounding plans, and protection strategies for AC and DC systems. 
• Specify and evaluate components such as circuit breakers, contactors, fuses, disconnects, emergency power off (EPO), and metering devices. 
• Coordinate with civil, structural, fire & life safety, SCADA/telecom, geotechnical, and DC system design teams to produce complete IFC packages and technical specifications. 
• Ensure designs comply with applicable codes and standards such as NEC 705, NEC 706, IEEE 1547, UL 9540, NFPA 855, and local amendments. Lead code reviews and provide summary to internal teams. 
• Integration of BESS with grid infrastructure and other renewable and traditional energy sources.  
• Perform power system studies for short circuit, load flow, arc flash, and protective device coordination for AC and DC systems. 
• Serve as the Electrical Engineer of Record for assigned projects. 
• Maintain up-to-date knowledge of BESS technologies, codes, and industry trends.  
• Lead R&D efforts to perform feasibility analysis of using medium voltage DC distribution system for integrating BESS with other sources. 
• Provide CA support for RFIs, submittal reviews, change orders, and site inspections. 
• Coordinate with internal stakeholders and external consultants to track scope, schedule, and budget. 
• Prepare engineering cost estimates and project schedules in collaboration with project controls at various design milestones. 
• Perform QA/QC reviews of electrical designs and mentor junior engineers. 
• Contribute to internal design standards, templates, and best practices. 
• Manage project workload and ensure timely delivery of engineering documents. 
• Support strategic initiatives related to grid integration, renewable energy, and energy storage. 

Desired Qualifications: 

• Bachelor’s or Master’s degree in Electrical Engineering from ABET accredited program. 
• Licensed Professional Engineer in Nevada or eligible for reciprocity. Must get their PE in Nevada and South Carolina within 2 months of start date. 
• Minimum 5 years of experience in solar, energy storage, or microgrid sectors, with at least 3 years focused on BESS design and deployment. 
• Proven expertise in interconnection and regulatory compliance for BESS systems. 
• SME in knowledge of NEC 705, NEC 706, IEEE 1547, UL 9540, and NFPA 855.  
• Advanced proficiency in: 
• Microgrid and hybrid power systems modeling tools using HOMER or similar 
• Power system modeling using ETAP, SKM, or similar 
• AutoCAD/Revit, Navisworks, Bluebeam, Microsoft Office 
• Preferred proficiency in: 
• Transmission-level load flow and stability using PSSE and PSLF 
• Electromagnetic Transient Simulations using PSCAD, EMTC or similar 
• SEL Relay Settings using SEL AcSELerator or equivalent 
• Design of HVDC systems and converter station 
• Strong understanding of energy storage use-cases including peak shaving, load shifting, demand response, and frequency response. 
• Highly motivated, proactive, and detail oriented. 
• Ability to communicate effectively through verbal, written, and visual formats. 

Staff Electrical Design Engineer, EPC

The Staff Electrical Engineer is responsible for the end-to-end electrical design of industrial, offices, and lab facilities across multiple locations. The role holds full ownership of electrical deliverables — from concept through construction — across a diverse range of project types including hazardous occupancy, recycling facilities, office and labs, warehouse environments, and 34.5 kV/24.9 kV site infrastructure. The engineer is expected to operate with a high degree of independence, serving as Electrical Engineer of Record on assigned projects while coordinating across multiple disciplines to deliver code-compliant, construction-ready packages on schedule and within budget. This position requires a licensed Professional Engineer who is not only highly skilled at performing complex engineering calculations but also motivated, detail-oriented, and capable of communicating effectively at all levels — from field teams to executive stakeholders.

Responsibilities will include:

• Design and own a wide range of electrical systems — including medium voltage (up to 34.5 kV) feeds, low voltage power distribution, lighting, raceway, grounding, and communications. 
• Serve as Electrical Engineer of Record and responsible for producing permit and construction drawings. 
• Perform power system studies including short-circuit analysis, arc flash calculations, and protective device coordination using SKM or ETAP to ensure safe and code-compliant designs. 
• Perform cable ampacity calculations using AmpCalc or similar software to optimize cable size instead of using prescriptive tables from National Electrical Code (NEC). 
• Lead multi-discipline coordination with architectural, civil, structural, mechanical, fire & life safety, and other design teams to produce complete Issue for Construction (IFC) packages. 
• Review conceptual designs from manufacturing engineers and stakeholders to identify technical and financial risks. Prepare electrical specifications and conduct technical bid evaluations for designs produced by external design consultants. 
• Lead code analysis for NEC, IECC, and applicable NFPA standards across all project deliverables, and ensure designs meet all regulatory and compliance requirements. 
• Provide construction administration support including RFI responses, submittal reviews, change order management, and on-site inspections. Serve as the technical point of contact during construction and commissioning. 
• Prepare engineering cost estimates and project schedules, perform QA/QC reviews of electrical designs, and mentor junior engineers while contributing to internal design standards and best practices. 

Desired Qualifications: 

• Bachelor’s or Master’s degree in Electrical Engineering from ABET accredited program. 
• Licensed Professional Engineer in Nevada or eligible for reciprocity. Must get their PE in Nevada and South Carolina within 2 months of start date. 
• Minimum 10 years of experience in heavy commercial and industrial sectors, with evidence of exceptional ability. 
• Subject matter expertise in National Electrical Code (NEC), International Energy Conservation Code (IECC),  and relevant National Fire Protection Association (NFPA) standards with demonstrated ability to lead code analysis and apply requirements across complex, multi-discipline projects. 
• Advanced proficiency in Revit MEP, AutoCAD, Navisworks, Bluebeam, and SKM or ETAP for design production, clash detection, document review, and power system studies. 
• Advanced proficiency in AmpCalc or similar for cable ampacity calculations. Ability to perform photometric studies using lighting design software such as Visual or AGI and make decisions on optimal lighting levels for projects. 
• Strong analytical and problem-solving abilities, with the capacity to independently manage multiple concurrent projects, prioritize tasks effectively, and deliver high-quality engineering documents on schedule. 
• Ability to travel to project sites for construction administration, commissioning support, and field issue resolution, with flexibility to adjust availability based on project phase demands. 
• Excellent communication skills — verbal, written, and through drawings/sketches — with the ability to collaborate across disciplines and interface confidently at an executive level. 

Senior Accounts Receivable / Accounts Payable Specialist

San Francisco Hub  —  Hybrid  —  Full-Time

About Ever Cars

Ever Cars is a technology-forward electric vehicle dealership based in San Francisco. We buy, recondition, and sell pre-owned EVs through our hub model, supported by floor plan financing and a growing wholesale channel. Our small but high-performing accounting team manages a full-cycle close process with automated pipelines, a cloud-backed vehicle database, and QuickBooks Online as our GL. We’re looking for someone who thrives on the transactional rhythm of a dealership—someone who can own the day-to-day financial operations so our accounting leadership can focus on reporting, controls, and strategic initiatives.

Role Summary

You will own the full accounts receivable and accounts payable cycles for the dealership, from recording customer payments and reconciling bank activity daily, to monitoring outsourced bookkeeping work, processing vendor payments, and handling customer refunds. You’ll work closely with our title clerk, F&I team, and operations staff to keep cash flowing accurately through our clearing accounts. This role is highly cross-functional—you’ll touch every major transaction that moves through the dealership.

Accounts Payable

• Monitor and QA the outsourced bookkeeper’s work in Ramp (credit card expense categorization, receipt matching, merchant rule accuracy)
• Onboard new vendors into QBO and Ramp; maintain vendor master data and W-9 / 1099 tracking
• Process manual payments for vehicle purchases outside of Ramp, including written checks and wire transfers
• Execute lien payoff payments for purchased vehicles through DMS and lender portals
• Coordinate with auction houses on invoice disputes, short-pays, and credit requests
• Process and reconcile transport vendor invoices (outbound delivery, towing, inbound transport)
• Track accrued liabilities for significant expenses incurred but not yet invoiced; flag items approaching 30 days
• Prepare and upload NACHA payment files for floor plan payments, ensuring clearing accounts reconcile to $0 each period

Accounts Receivable

• Reconcile all bank accounts daily (operating, credit card, and ACH deposit accounts) and record customer payments in QBO
• Monitor the customer downpayment receivable subledger and investigate aging items; escalate unmatched deposits
• Match lender funding payments to DMS deal invoices; resolve short-pays and funding variances
• Track the cash-in-transit (CIT) position daily—funded deals awaiting bank deposit, deposits awaiting lender remittance
• Process and clear bank deposit entries through the deposit clearing workflow
• Monitor and clear credit card and ACH payment clearing accounts; investigate items that don’t auto-match
• Follow up with lenders on stale funded-not-received balances; coordinate with F&I and title teams on hold-ups

Customer Refunds & Credits

• Own the end-to-end customer refund process across all refund types: DMV overages, vehicle returns, warranty claim payments, overpayments, and deal unwinds
• Process DMV overage refunds by reconciling registration service invoices against actual fees collected
• Coordinate vehicle return refunds with the sales and F&I teams; ensure return entries reverse the original deal correctly
• Track warranty and service contract cancellation refunds from plan providers and apply to customer accounts
• Issue refund checks or initiate ACH refunds; maintain a refund log with supporting documentation for each transaction

Title, F&I & Cross-Functional Coordination

• Work closely with the title clerk on DMV fee reconciliation, registration timing, and DMV payment clearing
• Partner with the F&I team on deal funding status, lender stipulations affecting payment, and contract cancellations
• Serve as the finance team’s point of contact for operations staff on payment status inquiries, vendor issues, and customer account questions
• Coordinate with the acquisitions team on purchase disputes, arbitration returns, and fraud-related payment holds
• Support the Controller during month-end close by preparing clearing account reconciliations and flagging unresolved items

Additional Responsibilities

• Maintain and update vendor and customer mapping files used by automated import pipelines
• Review and approve recurring journal entries for accuracy before posting (prepaid amortization, accruals)
• Assist with sales tax remittance preparation and DMV fee payment reconciliation
• Support annual 1099 preparation and vendor payment reporting
• Help build and document SOPs for new transactional processes as the dealership scales
• Identify opportunities to automate manual payment and reconciliation workflows

Qualifications

Required

• 3–5 years of full-cycle AR/AP experience, ideally in automotive retail, dealership operations, or a similarly transaction-heavy environment
• Strong Excel skills—comfortable with VLOOKUPs, pivot tables, and reconciliation workbooks
• Detail-oriented with a high tolerance for volume—this role processes hundreds of transactions per month
• Clear communicator who can work across departments (finance, ops, sales, title, F&I) without needing constant direction

Preferred

• Experience with DMS systems (CDK, DealerTrack, Reynolds & Reynolds)
• Hands-on proficiency with QuickBooks Online (journal entries, invoices, bills, bank feeds, reconciliations)
• Experience with corporate card platforms (Ramp, Brex, or similar) for expense management oversight
• Familiarity with floor plan financing, NACHA/ACH payment processing, and lender funding workflows
• Exposure to EV or specialty vehicle retail
• Interest in process automation—we use scripted pipelines and database-backed workflows, and we’d love someone curious about how they work

The expected salary range for this position is $80,000 – $105,000 annually. Actual compensation may vary based on factors including experience, skill set, certifications, business needs, and geographic location. In addition to base salary, employees may be eligible for discretionary bonuses, equity, and a comprehensive benefits package.

Why Ever Cars

• Join a small, high-impact team where your work directly shapes how the business runs—not just how the books close
• Clear growth path: this role is designed to evolve into an AR/AP Manager position within 12 months as we add headcount and locations
• Modern tech stack—we’re building automated pipelines, not drowning in spreadsheets (though you’ll still use plenty of Excel)
• Hybrid flexibility with a collaborative on-site culture at our SF Hub

Ever Cars Co. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Your Role

Ascend is hiring a Solutions Engineer (Contract) to take full ownership of critical AI agentic workflows. You’ll shape how automation powers the insurance industry—improving accuracy, scalability, and customer experience at every step.

You’ll dive deep into complex data problems, fine-tune prompts, and refine systems that power the automation layer behind Ascend’s financial infrastructure. This role is a mix of hands-on problem-solving, experimentation, and collaboration with Product, Operations, and Engineering teams to make our automation more reliable and intelligent.

This is a contract role based on-site at our San Francisco office, 40 hours per week for six months.

Responsibilities

Own and optimize prompt logic

• Build, test, and refine prompts that power AI agents using prompt engineering and analytical problem-solving.
• Design systems that enable scalable, high-accuracy iteration on prompt workflows.

Technical implementation & tooling

• Partner with internal teams to improve testing, monitoring, and refinement processes.
• Support new customer and organization onboarding through internal tooling improvements.
• Provide feedback and insights to shape the broader product roadmap.

Customer & stakeholder collaboration

• Work closely with internal and external users to gather context, troubleshoot challenges, and deliver consistent, high-quality results.

Quality assurance & reporting

• Track and analyze AI workflow accuracy metrics, uncovering trends and root causes.
• Recommend process improvements to reduce manual work over time.
• Build reusable playbooks and prompt strategies to support future automation efforts.

Why This Role Matters

This is a chance to own a critical piece of Ascend’s AI-powered automation systems and see your work directly impact product performance, customer satisfaction, and company growth.

You’ll thrive here if you love solving tough technical problems, moving quickly, and building systems that scale intelligently. This role is perfect for someone who operates at the intersection of data, engineering, and product thinking—and takes pride in turning complexity into clarity.

What We’re Looking For

• Exceptional analytical and critical thinking skills, with a track record of breaking down complex problems into actionable solutions.
• Experience with prompt engineering, AI agents, or AI-powered automation workflows.
• Proven ability to work with complex, real-world systems to identify patterns and improve reliability.
• Strong communication skills, with the ability to translate technical concepts for both technical and non-technical audiences.
• Bonus: Familiarity with large language models (LLMs) and their applications in automation or data systems.

Contract Details

• Location: On-site in San Francisco (SoMa)
• Schedule: Full-time, 40 hours per week
• Type: Contract to hire as a full time software engineer (6 months)

Responsibilities

• Support, administer, maintain IT systems supporting Quality and R&D, including Veeva Vault Quality, Clinical, RIM and Safety systems.
• Lead and oversee the migration of data and processes from legacy systems to Veeva (e.g., ZenQMS to Veeva Vault Quality) to ensure seamless transition, data integrity, and GxP compliance
• Partner with business leaders to understand their requirements and continuously improve user adoption and implement new systems, integrations, and GxP compliance initiatives
• Partner with Quality, Clinical, Regulatory, and Safety leaders to support business needs, implement roadmaps, identify, recommend solutions (e.g., Artificial Intelligence (AI)) to drive business value and accelerate innovation
• Work with Managed Service providers and internal IT teams for supporting and monitoring GxP-regulated systems to ensure high-quality service delivery
• Collaborate with CSV QA and compliance functions to validate and ensure alignment with regulatory requirements (e.g., GxP, HIPAA, GDPR)
• Establish governance, documentation, and change control procedures for GxP systems to ensure sustained compliance and operational excellence.
• Drive continuous improvement across the GxP systems landscape by assessing emerging technologies (e.g., AI) and optimizing workflows that support BridgeBio’s business strategy.

Where You’ll Work

• This is a local role and will require minimum 2 days in our San Francisco office. 

Who You Are

• Bachelor’s degree in information technology, Computer Science, Business Administration, or related field; advanced degree preferred
• 7+ years of progressive IT experience within biotech/pharma, including at least 5 years supporting Veeva Quality systems
• Demonstrated expertise in GxP Quality processes, including document lifecycle management, training assignment and compliance tracking, deviation, CAPA, and change control workflows, and inspection readiness. Ability to partner with Quality stakeholders to design, configure, and continuously improve Veeva Vault QualityDocs,
• QMS, and Training solutions in alignment with regulatory expectations (e.g., FDA, EMA) and company SOPs
• Hands-on experience administering and supporting Veeva Vault Quality systems including RIM, Safety and eTMF is strongly preferred
• Experience applying AI/ML and generative AI solutions within GxP environments to improve Quality operations, including use cases such as intelligent document authoring, metadata extraction, quality event trend analysis, and training effectiveness insights, with a strong focus on validation, auditability, data privacy, and integration with Veeva Vault platforms.
• Skilled in leading cross-functional collaboration across Quality, Clinical, Regulatory, and DSPV teams to ensure system alignment and process harmonization
• Experienced in vendor and Managed Service Provider oversight to ensure reliable, compliant, and high-quality system performance
• Strong communication, leadership, and stakeholder management skills with the ability to translate technical concepts into business outcomes

POSITION SUMMARY:

The Business Process Manager (BPM) will support enterprise-wide process and systems transformation across multiple value streams (GTM, Finance, Operations, Partner, Support). This role sits within the Global Business Process team under the COO organization and serves as a key bridge between business stakeholders and the Business Systems Group (BSG).

The role helps standardize communication, resolve conflicting requirements, and foster effective interactions between business teams and technical teams. Leveraging data-driven insights and knowledge of enabling technologies, the individual manages significant business process improvement initiatives beyond incremental changes. This role leads discovery efforts, documents high-level solution approaches and business requirements, and drives business readiness through User Acceptance Testing (UAT), training, and enablement.

Under the direction of the Sr. Manager, Business Process, this role supports the development and continuous improvement of business process architecture for assigned operational domains such as Sales, Customer Success, Cloud Engineering, Supply Chain, Logistics and Support. The role conducts gap analyses, designs future-state (“To-Be”) processes using industry-standard frameworks and best practices and improves requirement quality through standardized documentation and prioritization. The position also leads assigned cross-functional initiatives to support timely delivery, risk mitigation, user adoption, and alignment with organizational goals.

The ideal candidate brings strong analytical, facilitation, and cross-functional leadership skills, and is effective at influencing stakeholders without formal authority in a fast-paced environment.

This position is based in the San Francisco office and requires in-office attendance Monday, Wednesday, and Thursday.

ESSENTIAL FUNCTIONS:

1. Business Process Design and Analysis
   1. Support and maintain end-to-end business process architecture and process documentation for assigned business processes, aligned with enterprise strategy and standards.
   2. Lead transformation initiatives by conducting gap analyses between current ("As-Is") and ideal ("To-Be") end-to-end processes.
   3. Leveraging internal SMEs, industry-standard frameworks, and best practices, design future-state processes that are efficient and scalable globally pertaining to Record to Report, Procure to Pay, Billing, Subscription Management, Revenue Recognition, Renewals.
   4. Collaborate with GTM functions and cross-functional stakeholders to gather and translate high-priority business requirements into effective process solutions for New Product Launch.
   5. Solution and document UX requirements thoroughly to ensure solutions are user-friendly, drive high adoption rates, and align with business needs.
   6. Validate business requirements for compatibility with enterprise architecture, data strategies, and system capabilities, ensuring they support global scalability.
2. Business Process Automation and Continuous Improvement
   1. Lead and advocate for automation projects with the Business Systems Group to streamline and scale critical business processes, leveraging Salesforce.com CRM, NetSuite, Tableau, Marketing Tool and other core technologies.
   2. Introduce innovative solutions by staying updated on industry trends and integrating best practices into process improvements.
   3. Identify significant improvement opportunities using data-driven insights and measure impacts with established metrics and KPIs.
   4. Enhance UX by ensuring process improvements are user-centric, well-documented, and supported by effective training and change management.
   5. Collaborate with technology teams to implement business processes that utilize core technology functionality and minimize customization.
3. Program and Change Management
   1. Lead cross-functional programs focused on timely delivery, risk mitigation, and alignment with business strategy and objectives.
   2. Develop comprehensive testing plans, including user acceptance testing (UAT), to ensure solutions meet quality standards and deliver stated benefits.
   3. Implement structured change management processes, including training and resource support, to facilitate the seamless adoption of new processes.
   4. Promote continuous improvement by encouraging feedback and incorporating it into future enhancements, guiding stakeholders in improvement techniques.
   5. Maintain a centralized repository for change management materials and project updates to enhance accessibility and knowledge sharing.

SUPPORTIVE FUNCTIONS

1. Technology and Tool Management
   1. Evaluate and recommend technologies to enhance the business processes and overall business capabilities.
   2. Plan and execute technology initiatives, ensuring alignment with business goals and efficient project delivery.

QUALIFICATIONS:

• 8+ years of experience in business process management, business systems analysis, operations, or program delivery.
• Exposure to Salesforce and/or NetSuite environments and integrated business workflows.
• Advanced knowledge of system integration across Salesforce, ERP, internal proprietary systems, and third-party apps.
• Experience working on multi-team, cross-functional initiatives across functions (not just one domain).
• Demonstrated expertise in business requirement analysis, technical analysis, business architecture, process design, quality assurance, data analysis, and solution or product ownership.
• Experience with technology/system development methodologies.

Background Preferred (but not required): 

• Implementation experience of Salesforce
• Implementation experience of NetSuite
• Team management experience

Education:

Bachelor's degree in Business, Information Systems, Computer Science, or related field, or equivalent experience.

Economic Package Includes: 

• Salary + annual bonus eligibility   
• Company equity
• Company Paid Health Care, Dental, and Vision Coverage for you and most of your dependents
• Generous PTO and Sick Leave
• 401(K) with generous company match
• Disability, Life Insurance and Ancillary Benefits
• And much more

About the Role:

As the Head of Social and Influencer Marketing, you will define and lead Gusto's social and influencer strategy to significantly grow brand awareness, engagement, and consideration among small businesses and their advisors. You will be responsible for building, managing, and developing a high-performing team, overseeing all social channels, content strategy, and end-to-end influencer programs. You’ll work closely with brand, product marketing, sales, and PR teams to ensure a consistent, compelling, and integrated brand voice across all social touchpoints, driving measurable impact on our B2B growth objectives. You’re a visionary leader, deeply analytical, and customer obsessed, with a proven track record of scaling social and influencer initiatives. You will also serve as a leader in Gusto’s AI-native evolution, defining the standards for ethical and high-quality AI usage across all social and brand channels.

About the Team:

This role is a key leadership position within our marketing organization, vital for shaping Gusto's public presence and accelerating growth across direct and indirect channels. We are a team that combines creativity, data-driven insights, and cross-functional collaboration to design campaigns that reach, engage, and convert the right audiences at scale. You will build and empower a team dedicated to fostering vibrant communities and amplifying our message, contributing to Gusto's mission to serve over 400,000 small businesses, and we’re just getting started

Here’s what you’ll do day-to-day:

• Develop and execute a comprehensive social media and influencer marketing strategy aligned with business objectives, brand guidelines, and B2B audience needs.

• Lead, mentor, and grow a team of social media and influencer marketing professionals, fostering a culture of innovation, collaboration, and continuous improvement. This includes acting as an Innovator to build repeatable, documented AI-assisted workflows (e.g., advanced prompt libraries for copy and content ideation, automated testing models) that increase the team’s effectiveness, and conducting regular training to elevate the team's AI fluency.

• Oversee content strategy, creation, and distribution across all owned social channels (e.g., LinkedIn, Meta, YouTube, Tik Tok), ensuring brand consistency and engagement. You are accountable for setting rigorous internal standards to Grade the Output of all AI-generated content for accuracy and brand voice.

• Design, launch, and manage end-to-end influencer programs that drive authentic advocacy, reach new audiences, and generate measurable results for B2B segments.

• Establish and evolve community management best practices, ensuring timely and engaging interactions with our audience.

• Partner closely with Brand, Product Marketing, PR, and Sales teams to integrate social and influencer efforts into broader campaigns and product launches.

• Define key performance indicators (KPIs), conduct regular analysis of social media and influencer performance, and provide actionable insights to optimize strategy and demonstrate ROI. You will strategically Give it to AI by identifying the highest-leverage opportunities for large language models and predictive tools to maximize campaign reach and targeting.

• Proactively champion the Guard the Trust principle by ensuring 100% compliance with Gusto's AI and data policies across all social, influencer, and community programs.

• Manage budgets, agency relationships, and social media tools/platforms effectively.

• Stay abreast of emerging social media trends, platforms, and technologies (including AI advancements) to identify new opportunities for growth and innovation.

Here’s what we're looking for:

• 12+ years of overall marketing experience, with at least 7+ years specializing in social media and influencer marketing, and 3+ years in a leadership role managing a team.

• Proven track record of building and scaling social media and influencer programs for B2B brands, demonstrating measurable growth in awareness, engagement, and lead generation.

• Deep expertise in developing content strategies tailored for various social platforms and audience segments.

• Strong understanding and hands-on experience with social media management platforms, analytics tools, and influencer marketing platforms.

• Exceptional analytical skills: ability to interpret complex social data, measure campaign effectiveness, and translate insights into strategic recommendations.

• A proven track record of operating at the Innovator or Amplifier level of AI fluency. This means moving beyond personal tool usage to define, deploy, and govern AI strategy for the entire function. You must demonstrate expertise in Guiding AI to produce highly effective and on-brand social content at scale, establishing quality assurance processes, and ensuring the team rigorously adheres to compliance and ethical standards.

• Outstanding leadership and people management skills, with experience coaching and developing marketing talent.

• Skilled collaborator with experience working closely with Brand, PR, Product Marketing, Sales, and RevOps teams.

• Exceptional written and verbal communication skills, with the ability to craft compelling narratives and present strategic plans to executive stakeholders.

• BA/BS degree required; MBA or advanced degree a strong plus

Our cash compensation amount for this role is targeted at $169,000 - $200,000/yr in Denver, Phoenix, and Atlanta, and $200,000 - $240,000/yr for San Francisco & New York. The salary range for Toronto is CAD 133,000 - 160,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

#LI-Hybrid

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Workflow Engine team provides critical infrastructure for Stripe’s business, by allowing engineers to write asynchronous, stateful workflows that are both reliable and fault-oblivious. Our platform abstracts away challenging distributed system complexities and enables engineers to focus on the critical business logic they’re responsible for. Workflows power products such as Stripe Capital, Billing, and Connect, as well as many mission critical control planes.

What you’ll do

As a technical leader on the Workflow Engine team, you will help guide our service platform’s asynchronous execution capabilities, making asynchronous systems easy to build, resilient, and scalable. You will care deeply about the productivity of the engineers using our systems and lead the engineering organization towards ensuring a thoroughly considered ergonomic developer experience.

Responsibilities

• Design, build, and maintain the core infrastructure used by all of Stripe’s engineering teams to asynchronously process financial data and transactions.
• Liaise with teams using this core infrastructure to ensure it meets their needs and expectations
• Debug production issues across services and levels of the stack, including managing an on-call pager rotation
• Plan for the growth of Stripe’s asynchronous infrastructure
• Analyze existing software for performance optimizations and quality assurance testing
• Mentor other engineers in the organization and review code
• Manage projects, including measuring impact and success of the project, and creating a maintenance and reliability plan for the future

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Minimum 10+ years of engineering experience or equivalent combined work experience reflecting domain expertise 
• Demonstrated experience of leading initiatives spanning multiple teams and leveraging deep domain expertise to influence tech roadmap planning and execution
• Demonstrated ability to effectively collaborate across multiple teams and stakeholders to drive business outcomes
• Experience, mentoring, and investing in the development of engineers and peers

Preferred qualifications

• Demonstrated expertise with Temporal, Cadence, or other workflow orchestration systems.
• Expertise with tackling complex, distributed systems/infrastructure challenges at scale
• Deep familiarity with API design for large scale distributed systems
• User-centric orientation and track record for productizing elegant infrastructure solutions for complex problems

Why Hover wants you

Hover's Customer Experience team is at an inflection point. We've built an exceptional foundation — industry-leading response times, strong CSAT, and a BPO (outsourced) model that handles significant volume. But the next two years require a step change: usage and case volumes are growing quickly, and our vision is that AI will grow to handle 50%+ of total volume.  This requires extensive work across systems, knowledge infrastructure, etc.

Your role will be to build and run our ‘agent team’ alongside our human specialist teams, growing its coverage of our cases to that 50%+ goal and thus preserving our human team’s time and attention to focus on the kinds of cases and situations where their deep expertise and attention is needed.  If you've done 0-to-1 work before, have strong opinions about what good AI QA looks like, and care deeply about how knowledge infrastructure feeds intelligent systems — this is your role.

Our Inbound CX team handles thousands of support conversations per week across phone, chat, and email, serving both self-serve (Product Led Growth) and enterprise (Sales Led Growth) customers. The team includes US-based Senior Specialists who handle our most complex and relationship-critical cases and offshore BPO teams that handle the majority of inbound volume.

You will work in close partnership with GTM Systems Engineering, Analytics Engineering, Revenue Enablement, and other cross functional teams to get the assistance you need building out the knobs and levers that help you run this ‘agent team’ day to day and hit our core operational KPIs.

You will contribute by

This is a rare 0–1 opportunity to define how Hover scales customer experience through AI. You’ll own the full automation roadmap and build systems that directly impact how thousands of customers get help every week.

Some of your core responsibilities include:

• Own the team’s customer-facing agentic bot end-to-end: prompt refinement, escalation logic, routing rules, and ongoing QA calibration
• Design and iterate on human-in-the-loop (HITL) workflows that combine AI-drafted responses with rep review and editing
• Build and maintain Hover's knowledge infrastructure: Guru internal KB, AI-ready support articles, BPO onboarding materials, and documentation standards
• Lead LLM tooling strategy for CX: evaluate tools, configure integrations, and deploy solutions that improve response quality and reduce manual effort
• Define, instrument, and report on all AI performance KPIs: deflection rate, AI CSAT, escalation accuracy, HITL quality score, and KB coverage
• You will act as the connective layer across CX, Engineering, GTM Systems, and Analytics—translating customer needs into scalable AI systems
• Enable BPO and US Specialist teams to work effectively alongside AI tools — training, documentation, and ongoing calibration

Your background includes

• 4+ years of experience in Customer Experience, Support, or Operations
• Day to day building experience with complex AI/LLM powered workflows – prompt and context engineering, data structures, knowledge management, integrations, evaluations, etc.
• Deep experience in the ‘customer support’ world, whether having been a rep yourself, led teams of reps, or partnered extensively for years in a closely supporting manner (engineering, analytics, operations, etc.)
• Experience navigating systems integrations, including comfort working with APIs, webhooks, and the connective tissue between SaaS platforms
• Hands-on QA and Eval experience — you know what good looks like, you can define rubrics, and you can calibrate teams against them
• Data fluency & analytical toolkit — comfortable pulling reports, defining metrics, and using data to make the case for what to build next
• Strong communication skills — you can explain AI systems and their tradeoffs to non-technical stakeholders, and you work fluidly across CX, Engineering, and BizOps

Nice to have

• Direct experience with Intercom, Fin bot, or similar AI-first support platforms
• Experience with Guru or similar internal knowledge tools
• Background in BPO or offshore CX environments
• Familiarity with Salesforce as a data source for CX routing and personalization

Benefits

• Compensation - Competitive salary and meaningful equity in a fast-growing company
• Healthcare - Comprehensive medical, dental, and vision coverage for you and dependents
• Paid Time Off - Unlimited and flexible vacation policy 
• Paid Family Leave - We support work/life balance and offer generous paid parental and new child bonding leave 
• Mandatory Self-Care Days - A day set aside each month to allow employees to recharge 
• Remote Wellbeing Resources - We provide recurring fitness classes, meditation/ mindfulness tools, virtual therapy, and family planning assistance 
• Learning - We encourage continued education and will help cover the cost of management training, conferences, workshops, or certifications

Hybrid roles at Hover

Hover has Hubs in San Francisco and New York City, where we expect that all employees living within a 50-mile radius of our offices will come into their local Hover office at least three times a week to build rapport and foster organic connection. At this time, Hover is not considering fully remote roles.

The US base salary range for this full-time position is $132,000 - $163,000 annually. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all applicable US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

#LI-RH1 #LI-Hybrid

About GlossGenius

GlossGenius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more.

Over 110,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.

About the Role

As a Staff Product Designer, you will lead and own design in our Core product area, focused on empowering beauty and wellness businesses to operate and grow with seamless, reliable tools. You’ll own the strategy and execution of key product experiences together with your Product and Engineering counterparts—from scheduling needs and client and team management to payment processing. As AI reshapes how products are built and experienced, you'll play a central role in defining how intelligent features show up for our customers, thoughtfully, usefully, and in a way that feels native to the GlossGenius experience. Our ideal candidate will be able to craft a diverse set of creative solutions to complex product design problems by working with our product team and leadership in Core Product.

You must be commutable to our San Francisco office and will operate in a hybrid environment. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.

What You’ll Do

• Own the entire design process, from strategy to execution, of your product area
• Work on the user experience across Core product features within the GlossGenius app
• Own the end-to-end process for solving UX/UI design problems: ideate, conceptualize, test, and refine
• Construct user flows, wireframes, and prototypes that effectively communicate design concepts
• Identify and design AI-powered product experiences that meaningfully reduce friction for small business owners
• Lead user interviews to better understand customer needs to help inform the product design strategy
• Collaborate with cross-functional teams of product managers, software and QA engineers, customer success managers, and marketers to design intuitive and engaging user experiences for GlossGenius' customers
• Deliver products that are recognized as the best in the industry by understanding GlossGenius’s strategic and competitive position
• Take initiative in thinking of new ways our users can interact with GlossGenius

What We’re Looking For 

• 7+ years of experience in a Product Design/UX/UI or related role; prior experience designing booking platforms, scheduling tools, team management, or financial/payment products is a strong plus
• Demonstrated experience with sketching, wireframes, visual design, and prototyping for product experiences
• Experience with advanced prototyping tools (e.g. Principle, Framer, Sketch, Figma, InVision)
• Proven experience leveraging AI tools to shape design strategy and deliver impactful AI-driven experiences
• Passion for empowering small business owners to be successful; possess a high level of empathy for our customers and a strong desire to deeply understand their needs
• Experience navigating ambiguous high-growth, fast-paced product-driven environments

Benefits & Perks

• Flexible PTO
• Competitive health & dental insurance options, with premiums partially covered by GG
• Fertility and adoption benefits via Carrot and Kindbody
• Generous, fully-paid parental leave policy
• 401k benefit - employees are eligible to contribute starting day 1 of employment
• Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
• Pre-tax commuter benefits
• Dependent Care FSA
• Team Bonding: As a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year

The starting base salary for this role in New York is between $215,000-$258,000 + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future. 

At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer.

WHAT IS BOX? 

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

As an Associate Solutions Engineer (ASE), you will partner with our global Solutions Engineering (SE) team to craft customer-centric solutions for business and IT leaders in every industry. 

To best prepare you for this full-time role, Box is inviting you to join our 6-month intensive training program, the ASE Academy, which is designed to teach you the tools and tactics that serve as the foundation to be a successful Solutions Engineer at Box. Throughout the program, you will receive comprehensive training focused on both technical and professional skill development, and you will have opportunities to practice these skills while supporting the needs of the business. By the end of the academy, you will have demonstrated proficiency with the Box product, and comfortability presenting the value of our solution for specific business challenges. 

Upon completion of the Academy, you will continue your development as an Associate Solutions Engineer, leveraging your product expertise to help our customers — and our internal employees — better understand the value of the Box platform.

WHAT YOU'LL DO 

• Collaborate with colleagues using a modern suite of SaaS business applications (Box, Salesforce, Slack, Zoom, etc.)

• Develop your professional and technical skills by completing the ASE Academy and continuing into a full-time ASE position

• Become an expert on the Box platform (web, mobile, desktop, and APIs)

• Get hands-on experience building and utilizing Box AI Agents

• Partner with SEs on strategic opportunities to ensure our technology is a good fit for our customers

• Utilize your active listening skills to understand and uncover customer needs and business problems to effectively communicate how Box can solve them

• Deliver product demonstrations to our customers and our internal teams

WHO YOU ARE 

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

• Associate or Bachelor’s Degree - open to Spring 2026 graduates

• 1+ year cumulative experience in a customer-facing or service-oriented role

• Demonstrated interest in learning new technology and leveraging it to solve challenges

• Ambition and desire to pursue a career in technical sales

• A team player who thrives on collaboration

• Highly motivated, driven and self-starting individual with a positive attitude

• Engaging communicator who is comfortable delivering presentations

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

#Li-Hybrid

About this role

We are looking for a highly analytical and resourceful Growth Marketing Manager to drive the execution of our paid social and retargeting programs. This is an experimentation-heavy role focused on advancing a broad range of growth initiatives, from scaling Faire’s paid retargeting program to launching brand acquisition tests. Additionally, the role will support day-to-day paid social campaign management to ensure we hit KPI goals through the optimization of key performance levers. The ideal candidate is a scrappy, metrics-driven self-starter who is well-versed in the Meta platform and other paid social platforms, is comfortable managing campaigns with some guidance, and is eager to continuously explore new ways to incorporate AI into their workflows for increased efficiency. The ideal candidate is plugged into the social media landscape, staying current with creative trends and innovative campaigns from other companies to introduce fresh ideas. Has a track record of using AI tools to automate team workflows, accelerate creative testing, and launch new channel experiments with minimal engineering or analytics support.

What you’ll do 

• Execute and scale retargeting campaigns to drive repeat retailer purchases and improve retention, while maintaining strict efficiency goals.
• Assist in the day-to-day operations of our paid social program to analyze daily campaign performance and explore optimization opportunities (e.g. creatives, bidding, landing pages) in order to hit weekly KPI targets focused on maximizing user growth while maintaining efficient acquisition costs
• Lead the execution of new high-impact pilot growth projects that require quick implementation and are not yet a part of our evergreen programs.
• Identify opportunities to leverage AI and automation tools to streamline campaign processes, reporting and experimentation workflows.
• Collaborate with cross-functional teams to tackle a variety of challenges including troubleshooting tracking issues, coordinating with creative teams, and identifying resourceful, data-driven solutions to achieve KPI goals.

Qualifications

• 3-5 years direct, hands-on experience managing medium scale campaigns on Meta and other paid social channels with focus on optimizing for down-funnel metrics. 
• Strong understanding of paid marketing metrics (CPM, CTR, CVR) and the appropriate levers to pull in different scenarios 
• Proficiency with marketing automation tools for optimizing and making bulk campaign changes (e.g. Smartly, Hunch, Omneky) 
• Highly analytical with a structured approach to solving problems. Proficient in analyzing large datasets through Excel and/or SQL and data visualization tools (e.g. Mode and Tableau)
• Experience using AI and automation to improve workflows and output quality such as campaign QA and analytics
• Track record as a fast learner with a knack for creative and technical solutions.
• Familiarity with AB testing and incrementality testing 
• Experience using paid marketing for retargeting and reengagement a strong plus 
• Experience in a two-sided marketplace or with products aimed at small business owners is a strong plus
• Experience in managing a cross-border program is a plus
• Ability to thrive in a fast-paced, constantly changing environment, with the agility and flexibility to balance multiple priorities simultaneously

San Francisco: the pay range for this role is $118,500 to $163,000 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

About the Team

The Platform Development organization powers Crunchyroll's core access and security platform. This platform includes authentication and authorization, notifications, and AI runtimes. It enables other teams to safely build fan-facing features on top of a stable, compliant, and leverageable foundation.

The team's mission is to provide reliable, secure fan access across devices and partners, integrate access services with data and compliance orchestration, and evolve notifications and AI inference into reusable platform capabilities that accelerate product and partner launches. We collaborate with product, data, security, client engineering, video, and service monetization teams to deliver seamless and secure experiences for millions of anime fans worldwide.

About the Role

As the Senior Manager, Platform Development, you will report to the VP of Platform Engineering. You will lead a team of software engineers building and operating the core services that govern how fans access Crunchyroll. These services include login, identity, authorization, partner authentication, compliance-aware account flows, notifications, and AI runtimes.

You will own the team's strategy and execution, guiding the decomposition of legacy authentication and IAM into clearer, safer platform services, stabilizing and evolving our notification stack toward a unified orchestration layer, and working with our data team to layer the foundations of a shared AI inference platform. You will lean on your engineering and leadership experience to raise the bar on architecture, reliability, security, and delivery, while hiring and developing a high-performing, inclusive team aligned to Crunchyroll's values.

We are considering applicants based in the San Francisco Bay Area.

Core Responsibilities

Team leadership and people management

• Lead, coach, and grow a team of software engineers, providing clear expectations, feedback, and career development aligned with Crunchyroll's engineering manager career ladder.
• Hire and onboard diverse talent, build an inclusive team culture, and set a high bar for engineering quality, ownership, and collaboration.

Domain ownership: access, notifications, and AI runtimes

• Own the roadmap and execution for Platform Development's core domains: authentication and identity, authorization, notifications, and AI runtimes, ensuring these services are reliable, secure, and easy for other teams to adopt.
• Partner with Data and security teams to integrate access services with compliance orchestration for GDPR/DSAR and age-assurance requirements, including data wipe/anonymization and age-based access controls in key markets.
• Define and maintain SLOs, on-call practices, and incident response workflows for your services, in partnership with SRE/DevOps and Engineering Operations.

Platform architecture and modernization

• Lead the decomposition of existing account-auth and IAM systems into well-bounded services (core auth, client policies, consent, risk/security), laying the groundwork for future capabilities like passkeys, social login, and targeted friction models.
• Guide the evolution of notifications from legacy systems toward a modern, observable Universal Notification Orchestrator, starting with critical flows such as OTP and security/compliance messaging.
• Collaborate with Data and AI/ML teams to define the vision and reference architecture for a shared AI inference platform, supporting multi-model serving, observability, and cost management for risk, security, and experience optimization use cases.

Cross-functional collaboration and stakeholder management

• Work closely with product management, program management, and partner teams to translate fan and business outcomes into a clear, prioritized roadmap for Platform Development.
• Partner with client, video, and partner engineering to improve authentication success, account linking flows, and time-to-first-play across distribution channels and devices.
• Communicate status, risks, and tradeoffs clearly to senior leadership, ensuring alignment on priorities and visible impact to fan experience, regulatory posture, and platform leverage.

Operational excellence and continuous improvement

• Ensure your team designs for observability, security, and operability, embedding testing, monitoring, alerting, and runbooks into all critical services.
• Use incident and operational data to drive learning and durable improvements, in partnership with SRE and Engineering Operations (RCA, standards, and best practices).
• Contribute to and adopt shared engineering practices across Platform Engineering, including multi-account AWS patterns, GitHub security, and self-service infrastructure and deployment workflows.

About You

We get excited about candidates, like you, because:

• You have 10+ years of experience building and operating cloud-native backend or platform services at scale, and 4+ years of experience managing engineering teams.
• You have deep experience with at least one major cloud provider (preferably AWS) and modern application architectures (microservices, event-driven systems), including APIs, queues, and data stores.
• You are proficient in one or more backend programming languages (such as TypeScript, Go, Java, or Python) and can meaningfully review designs and code with your team.
• You have led teams responsible for authentication, identity, authorization, notifications, or similar consumer access domains, with a strong understanding of security, fraud, and trust considerations.
• You are comfortable partnering on compliance and data protection topics (e.g., GDPR/DSAR, data retention, age assurance) and integrating technical systems with policy and regulatory requirements.
• You have experience working with or around AI/ML production systems—such as inference runtimes, model deployment, or ML-powered risk/scoring systems—or are eager to learn and partner closely with ML/AI teams in this area.
• You can synthesize complex tradeoffs for technical and non-technical audiences, and build trust across teams and time zones.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

#LifeAtCrunchyroll #LI-Hybrid

Anaplan is at the forefront of the AI revolution in enterprise software. We're also building a cutting-edge AI capability to supercharge our Sales, Marketing, and Customer Success teams. This isn't about incremental improvements—we're fundamentally transforming how GTM teams work.

We're looking for a hungry, curious problem-solver who wants to be part of this transformation from day one and who can help operationalize the initiative. You'll work directly with senior leaders, ship real AI solutions, and help shape how one of the fastest-growing SaaS companies leverages AI at scale.

This is a rare opportunity for someone early in their career to gain hands-on AI experience, build cross-functional influence, and accelerate their professional growth.

Your Impact  

In your first 90 days, you'll ship AI workflows that help our teams work faster and smarter. By your first year, you'll have: 

• Automated 100+ hours of manual work across Sales, Marketing, and Success teams 

• Built and deployed 5+ AI agents that directly support revenue-generating activities 

• Enabled 500+ GTM professionals to leverage AI in their daily workflows 

• Influenced strategic decisions through data-driven insights and performance metrics 

You'll be the go-to expert for AI within GTM Operations, working directly with VPs and Directors to identify opportunities, design solutions, and drive adoption. This role offers high visibility and fast-paced growth for the right person. 

What You’ll Do  

Intake & Prioritization  

• Own the intake funnel for AI and automation use cases across GTM functions   

• Triage and prioritize requests based on business value, scalability, and feasibility   

• Collaborate with stakeholders to clearly define workflows, inputs, and expected outcomes   

AI Workflow & Agent Management   

• Create and maintain a centralized repository of AI use cases, tools, and integration patterns 

• Build lightweight AI-driven solutions using best-in-class tools and platforms 

• Ensure all workflows are documented, version-controlled, and accessible across teams 

Quality Assurance & Continuous Improvement  

• Test and validate outputs to ensure accuracy, consistency, and usability   

• Define and maintain quality standards for AI-generated outputs   

• Continuously refine workflows based on feedback and performance data   

Documentation & Enablement  

• Create clear documentation, playbooks, and templates to support adoption   

• Create video tutorials and how-to guides for non-technical users and host office hours to support adoption and answer questions 

• Support training and ongoing enablement to include building AI fluency and community 

Measurement & Reporting  

• Track adoption and usage across GTM teams   

• Measure impact through defined metrics (adoption, efficiency gains, pipeline contribution, revenue impact, workflow performance)   

• Provide regular insights and recommendations to improve effectiveness 

• Support quarterly business reviews with GTM leadership   

Workflow Coordination  

• Support the integration of AI workflows into existing GTM processes and systems to include leading SaaS platforms and Gemini Enterprise 

• Partner with IT and GTM teams to ensure secure, compliant, and scalable AI implementations 

• Ensure alignment with broader operational frameworks and tools   

Your Qualifications  

Core Requirements 

• Bachelor’s degree in Business, Economics, Operations, Information Systems, or related field   

• 0–2 years of experience (internships or entry-level roles in operations, consulting, analytics, or similar)   

• Quick learner with a curiosity for understanding complex systems, business, and technical requirements 

• Strong analytical and problem-solving skills with the ability to structure ambiguous requests   

• Demonstrated curiosity in AI, automation, and emerging technologies   

• Excellent written and verbal communication skills — you can explain technical concepts to non-technical audiences 

• Highly organized with exceptional attention to detail, commitment to quality, and disciplined execution  

Preferred  

• Hands-on experience with AI tools and platforms like Gemini, Claude, or ChatGPT 

• Exposure to CRM systems (e.g., Salesforce) and GTM processes   

• Experience building or automating workflows (academic, personal, or professional)  

• Prior experience in a startup or high-growth tech environment 

Mindset We're Looking For 

• Bias toward action — you'd rather test and iterate than overthink 

• Comfortable with ambiguity — you thrive when building from scratch 

• Intellectually curious — you love learning new technologies and approaches 

• Collaborative — you seek input and share credit generously 

• Data-driven — you let metrics guide decisions, not opinions 

• User-focused — you obsess over making things work for end users 

itD is seeking a Software Quality Assurance Engineer to drive the verification and validation of smart camera products, ensuring high-quality releases through comprehensive manual and automated testing. This role plays a critical part in delivering reliable, user-focused solutions by identifying edge cases, improving product usability, and embedding quality throughout the development lifecycle. The ideal candidate will bring deep experience in software testing, automation, and system validation, along with a proven track record of uncovering defects and enhancing product performance.

Location: Hybrid – San Francisco, CA (candidates must be able to visit the office multiple times per week if requested)
Pay Range: $26 - $27 hourly
Duration: 2 months

We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.

Responsibilities:
• Analyze and validate product requirements and technical solutions to ensure test coverage and quality outcomes.
• Design and execute detailed manual test plans to identify edge cases, usability issues, and integration gaps.
• Identify, log, reproduce, and verify defects, partnering closely with engineering teams for root cause analysis.
• Develop and maintain automated test scripts using scripting languages such as Python or Ruby.
• Document test cases, procedures, and results to support traceability and knowledge sharing.
• Collaborate cross-functionally to support release validation and ensure product readiness.
• Advocate for the end-user experience by proactively identifying risks and quality improvements.

Internal Responsibilities:
• Attend regular internal practice community meetings.
• Collaborate with your itD practice team on industry thought leadership.
• Complete client case studies and learning material (blogs, media material).
• Build out material to contribute to the Digital Transformation practice.
• Attend internal itD networking events (in person and virtual).
• Work with leadership on career fast-track opportunities.

Required Qualifications and Skills:
• 5+ years of experience in software testing and test automation.
• Strong experience with manual and exploratory testing, including identifying edge cases and integration issues.
• Proficiency in at least one scripting language (e.g., Python, JavaScript, or Ruby).
• Experience developing, maintaining, and executing automated test frameworks.
• Solid understanding of software development lifecycle (SDLC), testing methodologies, and defect lifecycle.
• Working knowledge of Linux environments, including basic networking and CLI tools.
• Ability to work independently, communicate effectively, and meet project timelines.

Preferred Qualifications and Skills:
• Experience testing hardware-integrated or IoT-based products.
• Familiarity with cloud-based systems and distributed applications.
• Exposure to AI-assisted testing tools or modern test automation practices.
• Experience working in agile or cross-functional product teams.

Education:
• Bachelor’s degree in a relevant field or equivalent work experience required.

The Experience Team at Reddit builds and provides inclusive, intentional interactions and workplace design. Our team works together to create opportunities with inclusion and thoughtfulness top of mind, from our workplaces to moments of connection. Everything we build is rooted in supporting our employees (we call them Snoos) by providing opportunities for them to do their best work through innovative workplaces and engagements.

This role will be a part of the Experience team and will oversee the San Francisco office aiming to create a workplace that collectively makes our Snoos’ time at Reddit a first-rate employee experience – every bit as vibrant as the platform we support.

San Francisco is our largest office location with high-level events happening regularly  – making hospitality and attention to detail key to success. You must be passionate about employee experience and making a positive impact on the workplace environment. You identify areas of improvement and proactively address them.  You pride yourself on your attention to detail, organization skills and ability to build relationships cross-functionally. You are the expert in the culture and employees in your local office(s). You are very familiar with working with external vendors. The ideal candidate will have experience working closely with local and executive leadership, HR, IT, and other business leaders for implementation and execution of employee programming, specifically in fast-paced offices. 

This role will require in-person attendance at the San Francisco office Monday through Friday.

Responsibilities

• Set the tone for a lively, inclusive, and dynamic work culture and experience in the offices you are responsible for 
• Support in all aspects of in-person meetings, events, and general Reddit engagements in our San Francisco office including intake meetings, vendor management, and feedback reports after event completion.
• Ideate, plan, and execute culture-building events within the office and local area for employees.
• Assist with in-office catering and food deliveries, including ordering, set up, take down and invoice review/submission as it relates to events and activations.
• Assist local Experience team with all high-visibility or company-wide projects.
• Maintain relationships with landlords, vendors (janitorial, security, reception, food & beverage, etc.) and internal partners such as IT, HR, and local leadership.
• Maintain and update office documents as needed and ensure items are kept current and accurate - this includes our Reddit Wiki pages, expense reports, event intake forms, and feedback reports.
• Support ad-hoc needs from our Global Real Estate team
• Act as liaison to IT, Finance, and HR, senior leadership, and more cross-functional partner when planning local events requiring the use of additional resources.

At a Minimum, We’d Like You to Have

• Minimum of 3 years of relevant work experience, in an employee experience, employee engagement, or office management role, preferably at a tech company and/or a founder-led organization 
• Strong organizational and creative skills, detail-oriented and ability to handle multiple and ever-changing priorities in a fluid startup environment
• Excellent verbal and written communication skills

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

Tax Planning Senior Manager

The Global Tax Team is seeking a dedicated tax professional who will play a hands-on role in a growing tax function. As Reddit continues to mature as a public company, this person will play a critical role in our strategic tax planning function, acting as a high-impact advisor to Finance and other cross functional teams. In keeping with Reddit values, the successful leader in this role is someone who operates with an open mindset and “values the human” in all interactions. This position will report to the Global Tax Director.

 Responsibilities:

• Lead the Company’s tax planning strategy and execution
• Own the global cash tax and ETR forecasting process and collaborate with Finance partners to model tax impact of business trends.
• Drive efforts to maximize tax incentives and mitigate risk
• Oversee global tax due diligence for M&A transactions and partner with Corporate Development team to model deal structures and manage post-acquisition integration
• Review and negotiate commercial agreements for tax terms and indemnifications
• Assist the provision team with preparation of quarterly and annual income tax provisions
• Design and implement tax process improvements/tax automation
• Monitor global tax legislative developments and research tax laws and policies to evaluate their tax impact
• Collaborate with business partners on ad hoc projects and provide guidance on tax related matters

Qualifications:

• Bachelor’s Degree in Accounting, Finance, or related field required, masters in tax (MST or LLM) preferred
• JD and/or CPA required
• 9+ years of corporate tax experience with at least 5 years of public accounting experience. Must have in-house experience, preferably in the tech sector
• Demonstrated expertise in accounting for income taxes, M&A and deal review processes, and US international tax regulations
• Proficiency in Excel, MS Office, and Google Workspace (e.g. Google Sheets and Slides) required, experience with Alteryx a plus
• Able to work independently under time pressure, prioritize a high workload, and meet strict deadlines
• Possess excellent attention to detail, organizational, problem solving, and prioritization skills 
• Excellent verbal and written communication skills and the ability to work collaboratively across teams in a remote environment
• Team player with a positive attitude and open mindset, not afraid to roll up your sleeves and work in a dynamic environment

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

The Experience Team at Reddit designs and delivers intentional, inclusive workplace experiences. We create environments and moments of connection that are thoughtfully built to support our employees, known as Snoos. Through innovative workplace design and curated engagements, our focus is enabling Snoos to do their best work and feel connected to the company and one another.

This role will be a part of the Experience team and will sit on the Global Real Estate arm of the team. The Experience Partner, Real Estate Leasing and Operations is responsible for the strategic management and optimization of the company’s global real estate portfolio. This role drives data-informed portfolio planning, lease administration oversight, financial performance, and space optimization to support the company’s growth and evolving workplace strategy.

The ideal candidate is highly analytical, detail-oriented, and experienced in managing complex global lease negotiations and portfolios within a fast-paced technology environment and is extremely comfortable working with Senior Leadership teams to drive forward data-based strategic decisions. This role is expected to travel to be onsite at locations when necessary for real estate projects. 

Key Responsibilities:

• Serve as the strategic owner of Reddit’s global real estate portfolio operations, overseeing lease lifecycle management, portfolio planning, and governance across all office locations.
• Develop and execute portfolio strategies aligned to workforce planning, hybrid work models, and long-term business growth helping identify opportunities for consolidation, expansion, and cost optimization across regions.
• Lead end-to-end lease administration, including renewals, expirations, options, lease abstracts, CAM reconciliations, landlord compliance, and critical date management.
• Build and maintain financial models to support renewals, exits, restructures, and new market entry; develop forecasts, variance analyses, and long-range portfolio plans to inform executive decision-making.
• Partner cross-functionally with Finance, HR, Workplace, Procurement, Legal, and external brokers to drive successful transactions, ensure alignment with business priorities, and support scenario planning and headcount modeling.
• Leverage workplace analytics and utilization data to inform portfolio decisions, space planning assumptions, and operational strategy.
• Maintain accurate, real-time portfolio data across lease administration systems; establish portfolio management standards, reporting dashboards, and executive-ready insights.
• Drive process improvements, operational rigor, and automation initiatives across the GRE function; manage third-party lease administration and portfolio vendors as needed.

At a Minimum, We’d Like You to Have:

• 5+ years of experience in corporate real estate, including commercial lease negotiations and lease lifecycle management across multiple locations.
• Deep understanding of commercial lease structures and market dynamics, including fluency in key lease terms (e.g., TI allowances, CAM, rent escalations, options, abatements) and the ability to evaluate competitive market conditions.
• Strong financial and analytical skills, with the ability to build clear financial models, portfolio plans, and executive-ready planning materials.
• Strong written and verbal communication skills that translate into presenting recommendations to senior leadership and driving alignment in high-visibility decision forums.
• Advanced ability to visualize and translate complex data into clean, comprehensive dashboards and planning sheets.
• Exceptional organizational skills, attention to detail, and the ability to manage competing priorities in a fast-paced environment.
• A strong design sensibility and the ability to approach workplace challenges through creative, thoughtful design solutions.

Job Summary:

We are looking for a Tax Manager I to join our Tax Team. The Tax group is a dedicated team of professionals who work in conjunction with our wealth advisors to provide tax compliance services to our high-net-worth clients. We are looking for someone who loves client service but does not enjoy the headaches of billable hours in a traditional public accounting firm.  We offer a great work/life balance, a fun and supportive environment, and the chance to work directly with a wide variety of clients. We do not do audits or assurance work, and there are no business development requirements.

As a member of the Tax Team, the Tax Manager I is primarily responsible for leading client relationships, preparing, reviewing and delivering income tax returns, tax projections, and analysis for our clients. The Tax Manager I has a passion for client service with experience in individual and entity tax preparation and review. The Tax Manager I is personable, demonstrates superior communication skills, and possesses the flexibility to multi-task in a fast-paced tax services environment.

Essential Job Functions will include:

• Prepare, review and sign tax returns for high-net-worth individuals, trusts, and businesses
• Create quarterly estimates and projections.
• Responsible for clear & concise communication with clients on all matters related to the delivery of income tax returns
• Perform tax research
• Responsible for timely and accurate response to tax questions, estimates, projections, and analysis with both tax and wealth management clients
• Work with tax staff to respond to tax notices and review of correspondence
• Stays up to date on tax law and any changes, as well as communicates the effects of the law changes to clients
• Mentoring responsibility for a team of Senior Tax Associates, Tax Associates, and/or Tax Support Specialists in the local office or region, as assigned.
• All other duties as assigned

Required Knowledge, Skills, and Abilities:

• Minimum 5+ years of public accounting experience, or equivalent experience
• Bachelor’s degree in Accounting or related field
• Strong tax code knowledge and general accounting skills
• CPA and/or EA required
• Master’s degree in Tax a plus
• Experience with CCH, including Axcess, Workflow and Practice, and SafeSend, a plus.
• Highly organized and tax-oriented
• Ability to handle a large volume of activities at one time
• Ability to communicate concepts to clients and advisors in concise and understandable fashion
• Must be detail-oriented and have excellent time-management skills

Work Schedule:  This professional role requires availability during standard business hours of Monday through Friday from 8AM to 5PM, and Saturdays as needed during tax season. At times, the role may have early or late hours to meet business tasks and deadlines for external and internal client needs.

Working Conditions: This position may be in a professional office environment or a dedicated home office workspace which is free of interruptions. Whether position is in a dedicated office space or home office workspace, basic technology needs will be provided to satisfy position requirements. Routinely sitting and standing for periods of time. No heavy lifting over 10 lbs.

Application Deadline: The initial deadline for applications is 5/7/2026. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.

#LI-Hybrid

As a Senior Analyst, Analytics engineering, you’ll enable our analytics community to get the most out of our data. You’ll support analysts of varying levels of scope and experience by building, maintaining, and governing a data warehouse of operational and financial data.

You’ll keep us on the cutting edge of AI-driven analytics by partnering with Data Ops to develop a semantic layer and various agents to facilitate faster, better, and more interpretable insights.

We're seeking someone based near one of the following cities: San Francisco, Salt Lake City, Chicago, or New York City.

RESPONSIBILITIES

• Develop and maintain data models in Snowflake with dbt
• Design and build a testing and alerting framework to improve data quality
• Create data governance/democratization policies to support the broader analyst community
• Design and build a self-service analytics AI framework, including both the semantic modeling and tooling architecture

Partner with Data Engineering to optimize data staging in Snowflake

QUALIFICATIONS 

• 4+ years of experience in data engineering, analytics, or data science
• A bachelor’s degree in Computer Science, Information Systems, Statistics, or another quantitative field
• Advanced SQL knowledge (experience with dbt is a plus)
• Moderate Python knowledge (JavaScript knowledge is a plus)
• Experience building complex data pipelines using engineering best practices in platforms like Airflow or Prefect

Strong organizational discipline and quality assurance skills

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $120,000 - $145,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-NK1

Scale is looking for a Quality Lead to ensure top-tier data quality across our Generative AI programs. In this role, you will partner directly with Scale’s Delivery teams to ensure that the Quality Team’s core operation runs smoothly and that only high-quality data is delivered to our customers.

You will:

• Lead and develop teams of quality control auditors.
• Partner with delivery teams to interpret and improve customer requirements.
• Oversee day-to-day operations, including workload allocation and reporting insights.
• Establish and uphold scalable best practices.
• Drive initiatives that improve quality, efficiency, and customer satisfaction.

Ideally you'd have:

• A Bachelor’s degree in Computer Science, Engineering, Operations, or a related field.
• 2+ years improving operational/technical processes.
• Strong analytical and problem-solving skills (particularly in SQL and Google Sheets / Excel) with attention to detail.
• Experience building systems and processes
• A hands-on background in product management, software development, or top-tier management consulting.
• Proven experience taking initiative in cross-functional technical environments.

Nice to haves:

• Master’s degree in Computer Science, Engineering, Operations, or a related field.
• A hands-on background in quality assurance
• Experience in AI/ML services.
• Experience in a fast-growing, less-structured startup environment.
• Experience building teams from the ground up.

At Scale, we develop reliable AI systems for the world’s most important decisions. The Brand Experience manages all aspects of Scale’s brand, including the company’s front door scale.com. It’s often a prospect's first real experience with our brand and what we build. The Web Experience Manager will lead our small team of developers and designers, and take full ownership of the strategy, operations, and quality of our digital presence.

This role sits at the intersections of brand, engineering, marketing, and design. You'll translate priorities from cross-functional teams into a clear roadmap, hold a high bar for quality, expertly leverage modern AI web tools, and make sure the team has the clarity and support they need to do their best work. You're a people-first leader with enough technical depth to make good calls quickly.

You will: 

Lead the Team

• Own the web roadmap by maintaining, prioritizing, and communicating clearly so the team is always working on what matters most
• Manage and develop a lean team of web developers and designers by supporting career growth, handling resource allocation, and proposing and scoping new initiatives
• Serve as the connection point between the web team and cross-functional partners (Brand, Marketing, and Product) by translating priorities into a well-sequenced backlog, protecting the team's focus

Own Quality & Reliability

• Own the quality of everything that ships by building the testing and review framework, managing deployments, and setting the standard for what "done" means
• Design and run the planning around urgent issues; set clear response-time SLAs for site performance and internal support requests and hold to them
• Build the systems to keep marketing sites secure, performant, and compliant 24/7
• Lead post-mortems after incidents by coordinating the fix, communicating status to stakeholders, documenting learnings with rigor, and adjusting the roadmap accordingly

Manage Our Stack

• Oversee Scale's integrations on web properties by monitoring for performance, output quality, and consistency
• Manage relationships with web vendors, internal security, and IT teams
• Regularly audit the AI tooling to ensure we're using the best tools efficiently, pilot new tools, and flag when something needs to be updated or replaced

Ideally you’d have:

• 4+ years in web management, digital operations, or a related field, including direct people management
• Technical fluency: You’re comfortable in conversations about architecture, deployment pipelines, or front-end frameworks, even if you're not writing the code
• Experience managing AI integrations or APIs: genuine curiosity about how the underlying models work
• Operational instinct: you keep clean documentation, run tight sprint cycles, and treat QA as a feature, not a chore
• Calm under pressure: You're the person who steadies the team when something breaks
• Ambitious and meticulous: You’re motivated by achieving broader business results, and you sweat the small details that compound over time into a reputation for quality

Scale’s Robotics business unit is currently seeing historic levels of growth. As a Technical Program Manager (TPM) for Robotics Data, you will be the connective tissue across our most complex technical operations, driving initiatives that secure $XXM+ in new revenue.

This isn't a "sit back and watch" project management role. You will work with multiple project leads across a vast portfolio of robotics data projects, ensuring technical milestones are met, dependencies are de-risked, and stakeholders are aligned. You should be prepared to wear many hats and be excited about intense, impactful work that leads to accelerated career progression.

You will:

• Drive Multi-Project Outcomes: Serve as the primary driver for a portfolio of robotics projects, tracking milestones, deliverables, and dependencies to ensure on-time delivery for the world’s leading AI researchers.
• Bridge the Technical-Operational Gap: Act as the central liaison between AI clients, hardware engineers, and global operational teams to translate high-level goals into executable data collection workflows.
• Architect Scalable Pipelines: Partner with engineering to design and optimize end-to-end data ingestion pipelines, ensuring they can handle the high-fidelity sensor data (video, logs, teleop) required for Vision-Language-Action (VLA) models.
• Enforce Data Quality & Governance: Define KPIs and Quality Assurance (QA) metrics to ensure datasets are high-fidelity, labeled correctly, and compliant with rigorous privacy and safety standards.
• Standardize for Scale: Develop and refine Standard Operating Procedures (SOPs) that allow us to scale collection efforts across global, distributed teams.
• Communicate with Precision: Provide regular, data-driven progress updates to Scale’s executive team, utilizing SQL and dashboards to monitor performance and guide strategic pivots.

Ideally, you’d have:

• Strong Technical Foundation: A degree in Engineering, Computer Science, or a related field, combined with a deep understanding of AI/ML.
• 2-3+ Years of TPM Experience: Proven track record of managing complex, cross-functional technical programs, ideally in robotics, hardware, or large-scale data operations.
• Hands-on Problem Solving Skills: A proactive approach to overcoming technical and logistical roadblocks in a fast-paced environment.
• Operational Grit: Experience "in the weeds" of operational challenges - you don’t just identify bottlenecks; you build the solution to clear them.
• Entrepreneurial Mindset: You are comfortable with ambiguity and excited about building infrastructure from scratch in a fast-paced environment.

Nice to haves:

• SQL Proficiency: Ability to pull your own data and build your own tracking dashboards.
• Global Experience: Experience interacting with distributed teams or collection sites across different time zones.
• Robotics Domain Expertise: Familiarity with robotic hardware, sensor calibration, or the nuances of collecting data for Physical AI.
• AI/CV Knowledge: Familiarity with Computer Vision or Large Language Model (LLM) training requirements.

Senior Machine Learning Engineer - Model Evaluations, Public Sector

The Public Sector ML team at Scale deploys advanced AI systems—including LLMs, agentic models, and multimodal pipelines—into mission-critical government environments. We build evaluation frameworks that ensure these models operate reliably, safely, and effectively under real-world constraints. As an ML Engineer, you will design, implement, and scale automated evaluation pipelines that help customers trust and operationalize advanced AI systems across defense, intelligence, and federal missions.

You will:

• Develop and maintain automated evaluation pipelines for ML models across functional, performance, robustness, and safety metrics, including LLM-judge–based evaluations.
• Design test datasets and benchmarks to measure generalization, bias, explainability, and failure modes.
• Build evaluation frameworks for LLM agents, including infrastructure for scenario-based and environment-based testing.
• Conduct comparative analyses of model architectures, training procedures, and evaluation outcomes.
• Implement tools for continuous monitoring, regression testing, and quality assurance for ML systems.
• Design and execute stress tests and red-teaming workflows to uncover vulnerabilities and edge cases.
• Collaborate with operations teams and subject matter experts to produce high-quality evaluation datasets.
• Comfortable with light travel (approximately 10%) for customer interaction and team needs.

This role will require an active security clearance or the ability to obtain a security clearance.

Ideally you’d have:

• Experience in computer vision, deep learning, reinforcement learning, or NLP in production settings.
• Strong programming skills in Python; experience with TensorFlow or PyTorch.
• Background in algorithms, data structures, and object-oriented programming.
• Experience with LLM pipelines, simulation environments, or automated evaluation systems.
• Ability to convert research insights into measurable evaluation criteria.

Nice to haves:

• Graduate degree in CS, ML, or AI.
• Cloud experience (AWS, GCP) and model deployment experience.
• Experience with LLM evaluation, CV robustness, or RL validation.
• Knowledge of interpretability, adversarial robustness, or AI safety frameworks.
• Familiarity with ML evaluation frameworks and agentic model design.
• Experience in regulated, classified, or mission-critical ML domains.

We are looking for a Functional Safety Software Engineer to join us and drive the development and management of our autonomous vehicle safety cases as we bring the Kodiak Autonomy System to market. We first published our Safety Report in 2019 and have based our development on systems engineering, the ISO26262 process and SOTIF principles. 

In this role, you will:

• Participate in developing technical safety requirements to be used in the Kodiak Autonomy System in various approved Operational Design Domains. 
• Lead specification of software safety requirements.
• Participate in development of software safety architectural design.
• Participate in software safety unit design and implementation.
• Develop test plans, test procedures, verification reports at the software unit and software integration levels. Support system level testing from a software safety perspective.
• Perform software safety analyses (e.g. dependent failure analysis) to comply with ISO 26262.
• Support Hardware-Software Interface development and derive safety measures.
• Collaborate with Kodiak internal and external stakeholders to review and assess work products for compliance with ISO 26262.
• 10% travel to test sites possible

What you’ll bring:

• Bachelor’s degree or higher in software, electrical, mechanical or other related engineering and/or a Bachelor’s degree with professional experience in a high tech environment
  
• Experience with Part 4, 6, 8 and 9 of ISO 26262. Special emphasis on implementation of Part 6 for autonomous vehicles  
  
• Experience with developing work products for safety critical systems. 
  
• Experience with system and software level verification and validation of autonomous vehicles
  
• Experience with functional safety standards such as ISO26262, SOTIF, and UL4600.
  
• Good communication skills with a collaborative approach
  
• Ability to structure project tasks and drive evidence development among teams
  
• Knowledge of software configuration management and software quality assurance
  

What we offer:

• Competitive compensation package including equity and biannual bonuses
• Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Anthem, and Guardian (including a medical plan with infertility benefits)
• Flexible PTO and generous parental leave policies
• Our office is centrally located in Mountain View, CA
• Office perks: dog-friendly, free catered lunch, a fully stocked kitchen, and free EV charging
• Long Term Disability, Short Term Disability, Life Insurance
• Wellbeing Benefits - Headspace, One Medical, Gympass, Spring Health
• Fidelity 401(k)
• Commuter, FSA, Dependent Care FSA, HSA
• Various incentive programs (referral bonuses, patent bonuses, etc.)

Join our Talent Community!

We’re always looking to connect with exceptional talent. If what we’re building resonates with you, we’d love to learn more about your background and what you’re looking to do next.

If you’d like to be considered for future opportunities with us, please submit your information below. This is an expression of interest, so while we may not be in touch immediately, your information will be kept on file and reviewed as new roles open up. In the meantime, we encourage you to follow us on LinkedIn and check our careers page for updates.

We are hiring across our U.S. and London hubs, and occasionally have remote opportunities as well. If you see a role that aligns with your experience, we recommend applying directly to that posting so our team can review your application as soon as possible.

The opportunity
At Unity, we are building a world-class ad-tech ecosystem that connects billions of users with the creators and experiences they love. The Advertiser Growth team is the engine of this mission, ensuring that as our marketplace expands, advertisers have the intelligent tools, robust infrastructure, and rigorous experimentation frameworks needed to scale their impact.

In 2026, our roadmap is defined by three transformative pillars: Foundation, Smart, and Intelligence. This role is unique in its technical breadth, sitting at the intersection of financial execution, creative innovation, and marketplace science. You will architect the GenAI systems that build high-performing creatives, design the pacing algorithms that manage multi-million dollar budgets, ensure our billing pipelines handle massive scale with zero-fault tolerance, and build the experimentation infrastructure that allows us to scientifically evolve the marketplace. This is a high-stakes role where your technical leadership directly governs Unity’s financial integrity and the long-term growth of our ecosystem.

What you'll be doing

• Next-Gen budget pacing: Design and optimize sophisticated pacing controllers (PID, probabilistic forecasting) to smooth advertiser spend across diverse time zones and traffic spikes, ensuring optimal delivery and marketplace stability.
• Creative GenAI infrastructure: Lead the backend integration of Generative AI models (Diffusion, LLMs) to automate the creation of high-performing image and video assets tailored to specific campaign goals and formats.
• Marketplace experimentation engine: Build and scale the infrastructure for high-velocity experimentation, including A/B testing, switchback tests, and long-term holdouts to measure the impact of marketplace changes on advertiser ROI and platform health.
• High-Scale billing reliability: Architect and maintain high-throughput billing pipelines that process billions of events with 100% accuracy, bridging the gap between real-time ad delivery and mission-critical financial reconciliation.
• Scientific optimization: Analyze complex financial and marketplace datasets to refine the trade-off between spend velocity and advertiser performance, using experimentation results to tune pacing and billing logic.

What we're looking for

• Advanced degree in computer science or relevant engineering-related field or equivalent experience.
• 6+ years of software engineering experience, including 3+ years working on ads delivery systems.
• Extensive experience building and operating large-scale, low-latency backend systems using languages like Java, Go, or Scala.
• Deep familiarity with building or maintaining budget control systems, feedback loops, or spend-prediction algorithms.
• Proven experience building or scaling experimentation platforms, with a deep understanding of variance reduction, interference/network effects, and metric design in a marketplace context.
• A track record of working on "mission-critical" pipelines (like billing, payments, or clearinghouses) where data precision, idempotency, and fault tolerance are paramount.
• Experience or strong technical interest in building the backend workflows required to serve, scale, and store Generative AI models for creative asset generation.
• Proficiency with real-time stream processing (Kafka, Flink, or Spark) specifically applied to event-based charging and real-time performance feedback.
• A proven ability to lead complex, multi-quarter technical roadmaps and mentor senior engineers in a high-growth environment.

You might also have

• Experience embracing AI as a strategic advantage in engineering, following established best practices for code quality and security.

Additional information

• Relocation support is not available for this position

Life at Unity

Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, disability, gender, or any other protected status in accordance with applicable law. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

L’opportunité
Chez Unity, nous bâtissons un écosystème publicitaire de calibre mondial qui relie des milliards d'utilisateurs(rices) aux créateurs(rices) et aux expériences qu'ils/elles aiment. Notre équipe Advertiser Growth est le moteur de cette mission. Au fur et à mesure que notre place de marché s'étend, elle veille à ce que les annonceurs(ses) aient entre les mains les outils, l'infrastructure et les cadres d'expérimentation nécessaires pour avoir un impact réel.

En 2026, notre feuille de route s'articule autour de trois piliers : Foundation, Smart et Intelligence.
Ce rôle se distingue par son étendue technique. Il est ancré à la fois dans l'exécution financière, l'innovation créative et la science des places de marché.
Vous concevrez les systèmes GenAI qui alimentent la production de créatifs performants, développerez les algorithmes qui orchestrent des budgets publicitaires à grande échelle, et veillerez à ce que nos Pipelines de facturation absorbent des milliards d'événements sans jamais flancher. Vous bâtirez aussi l'infrastructure d'expérimentation sur laquelle repose notre capacité à faire évoluer la place de marché de manière rigoureuse. Ici, vos choix techniques ne restent pas dans le vide : ils touchent directement à l'intégrité financière d'Unity et à la croissance de tout l'écosystème.

Ce que vous allez faire

• Concevoir et optimiser des contrôleurs de cadence sophistiqués (PID, prévision probabiliste) pour lisser les dépenses des annonceurs(ses) selon les fuseaux horaires et les pics de trafic, en garantissant une diffusion optimale et la stabilité de la place de marché.
• Diriger l'intégration côté serveur de modèles d'IA générative (Diffusion, LLMs) pour automatiser la création d'images et de vidéos performantes, adaptées aux objectifs et aux formats de chaque campagne.
• Bâtir et faire évoluer l'infrastructure d'expérimentation à haute vélocité, incluant les tests A/B, les switchback tests et les groupes de contrôle à long terme, afin de mesurer l'impact des changements de la place de marché sur le ROI des annonceurs(ses) et la santé de la plateforme.
• Concevoir et maintenir des Pipelines de facturation à haut débit qui traitent des milliards d'événements avec une précision absolue, en faisant le pont entre la diffusion publicitaire en temps réel et la réconciliation financière critique.
• Analyser des ensembles de données financières et de place de marché complexes pour affiner l'équilibre entre la vélocité des dépenses et la performance des annonceurs(ses), en s'appuyant sur les résultats d'expérimentation pour ajuster la logique de cadence et de facturation.

Ce que nous recherchons

• Un diplôme avancé en informatique ou dans un domaine connexe, ou expérience équivalente.
• 6+ ans d'expérience en développement logiciel, dont au moins 3 ans sur des systèmes de diffusion publicitaire.
• Une solide expérience dans la conception et l'exploitation de systèmes serveur à grande échelle et à faible latence, notamment en Java, Go ou Scala.
• Une bonne maîtrise des systèmes de contrôle budgétaire, des boucles de rétroaction ou des algorithmes de prévision des dépenses.
• Un parcours concret dans la construction ou la mise à l'échelle de plateformes d'expérimentation, avec une compréhension fine de la réduction de variance, des effets de réseau et de la conception de métriques dans un contexte de place de marché.
• Une expérience sur des Pipelines critiques (facturation, paiements, chambres de compensation) où la précision des données.
• Une expérience ou intérêt réel dans la conception des flux côté serveur pour déployer, mettre à l'échelle et stocker des modèles d'IA générative dédiés à la production créative.
• La maîtrise du traitement de flux en temps réel (Kafka, Flink ou Spark), appliqué à la facturation événementielle et à la rétroaction sur la performance.
• L'habitude de piloter des feuilles de route techniques ambitieuses sur plusieurs trimestres, et de faire grandir des développeurs(ses) sénior(e)s dans un environnement qui évolue vite

Information supplémentaire

• Le support à la relocalisation n’est pas disponible pour ce poste

Avantages
Chez Unity, nous voulons que nos membres d’équipe s’épanouissent. Nous offrons un large éventail d’avantages conçus pour soutenir le bien-être et l’équilibre travail-vie personnelle.

Veuillez noter: L’admissibilité aux avantages, les offres spécifiques et la couverture varient selon le pays et le statut d’emploi.

Bien que les avantages précis puissent varier, voici certaines des façons dont nous nous efforçons de prendre soin de nos membres d’équipe admissibles à l’échelle mondiale : assurance santé, vie et invalidité complète | Subvention pour les déplacements | Participation des employés à l’actionnariat | Régimes de retraite/pension compétitifs | Vacances et congés personnels généreux | Soutien aux nouveaux parents grâce à des congés et des programmes de soutien aux familles | Collations offertes au bureau | Programmes et soutien en matière de santé mentale et de bien-être | Groupes-ressources pour employés | Programme mondial d’aide aux employés | Programmes de formation et de perfectionnement | Programme de bénévolat et de jumelage de dons

La vie chez Unity
Unity [NYSE : U] est le premier moteur de jeu au monde, propulsant les expériences de plus de 3 milliards d’utilisateurs(rices) chaque mois. Les plus grands jeux mobiles, les titres indépendants PC les plus populaires, des jeux console parmi les plus innovants, ainsi que la quasi-totalité des principales expériences XR et jeux Web sont développés, déployés et optimisés avec Unity.

Unity accompagne également des équipes dans des secteurs tels que l’automobile, l’industrie manufacturière et la santé pour concevoir, simuler et collaborer en 3D - comblant ainsi l’écart entre les idées et la réalité. Pour plus d’informations, veuillez visiter www.unity.com.

Unity est un employeur fier de garantir l’égalité des chances. Nous nous engageons à favoriser un environnement inclusif et innovateur et à célébrer nos employés à travers l’âge, l’éthinicité, la couleur, l’ascendance, l’origine nationale, la religion, le handicap, le sexe, l’identité ou l’expression de genre, l’orientation sexuelle ou tout autre statut protégé conformément à la loi applicable. Si vous êtes en situation de handicap ou avez des besoins spécifiques nécessitant des aménagements pour que votre entretien se déroule dans les meilleures conditions, nous vous invitons à remplir ce formulaire afin de nous en informer et que nous puissions faire le nécessaire.

Ce poste exige que son ou sa titulaire possède une connaissance de l’anglais qui soit suffisante pour lui permettre d’avoir des échanges professionnels verbaux et écrits dans cette langue, puisque l’accomplissement des tâches liées à ce poste nécessite des communications fréquentes et régulières avec des collègues et partenaire situés à l’échelle mondiale et dont la langue commune est l’anglais.

Les chasseurs de têtes et les agences de recrutement ne peuvent pas soumettre résumes/CV par ce site Web ou directement aux superviseurs. Unity n’accepte pas des chasseurs de têtes non sollicités et des résumés (CV) d’agence. Unity ne payera pas d’honoraires à aucune agence tierce ou entreprise qui n’a pas signé d’ententes avec Unity.

La protection de votre vie privée est importante pour nous. Veuillez prendre un moment pour consulter nos politiques de confidentialité pour les prospects et les candidats. Si vous avez des questions concernant la protection de votre vie privée, veuillez nous contacter à DPO@unity.com.

#SEN #LI-AR1

About the Role

The Data Governance function is pivotal in ensuring the integrity, trustworthiness, and effective management of Chime’s data assets. Our mission is to establish and operationalize data governance frameworks that not only meet compliance requirements, but actively enable high-confidence decision making across the company.  As a Data Governance Engineer, you will develop and implement policies and tools for data quality, developer enablement, certified datasets, and governance automation - with a sharp focus on building trust signals and scorecards that help data consumers quickly understand and act on the reliability of Chime's data.

This is a hands-on engineering role. You will write production-quality code to build automation for governance and data quality processes using Terraform, Python (or similar languages), and contribute to internal libraries, frameworks, and orchestration workflows that enable scalable governance.

You will partner closely with data engineering, analytics, product engineering, and compliance teams to:

• Support Chime in data compliance and risk reduction initiatives
• Establish data quality as a product discipline
• Build trust signals and scorecards that make data reliability transparent and data context valuable for a variety of use cases
• Implement governance workflows upstream, where data are created
• Ensure data context and metadata are sufficient for downstream use cases, including AI applications

You will be involved in reviews of technical designs and implementation plans to provide guidance on appropriate development from a data governance and compliance perspective, acting as a trusted advisor to teams innovating at Chime. You will also be a strong advocate and leader for Artificial Intelligence tooling and adoption at Chime, bringing curiosity and a practical eye for where AI creates leverage in data governance workflows. This role is 40% strategic influence, 40% development and building, and 20% stakeholder management and support.

The base salary for this role and level of experience will begin at $160,000.00 and go up to $221,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Build Data Trust Infrastructure: Design and implement trust scorecards, trust signals, and quality indicators that give data consumers real-time visibility into data reliability - and partner with producers upstream to embed quality checks at the source before issues propagate downstream.
• Drive Data Quality Strategy: Own and evolve Chime's data quality strategy end-to-end. Design and partner with engineering teams to implement data quality frameworks and monitoring systems that proactively identify, surface, and resolve data issues at scale.
• Develop and Implement Data Governance Policies: Create and enforce policies for data classification, quality, and lifecycle management, ensuring data integrity and compliance with SOX and other applicable regulatory standards.
• Enable the Data Catalog: Collaborate on the development, adoption, and enrichment of Chime's data catalog - improving discoverability, context richness (lineage, ownership, definitions, usage guidance), and the overall experience of working with Chime's data.
• Automate Governance Processes: Develop and deploy automation solutions for data governance tasks, such as metadata management, data lineage tracking, access controls, and quality remediation workflows.
• Champion SOX Compliance: Play an active role in Chime's SOX compliance efforts, ensuring that data governance practices, controls, and audit trails meet regulatory requirements and are well-documented.
• Lead AI Adoption for Data Governance: Serve as a leader and advocate for AI tooling within the data governance space - identifying opportunities to apply AI to automate governance workflows, improve data context, enhance trust scoring, and accelerate adoption of governance best practices across engineering teams.
• Collaborate Across Teams: Work closely with data engineers, analysts, and compliance officers to align data governance initiatives with business needs and regulatory requirements.

To thrive in this role, you have

• Experience: 5+ years in data engineering, data governance, or a related field, with hands-on experience in data classification, cataloging, quality assurance, and trust frameworks. Engineering ability to design and implement data governance and quality processes is critical to success.
• Trust & Quality Expertise: Demonstrated experience building data trust signals, quality scorecards, or similar frameworks that make data reliability visible and actionable for both engineers and non-technical stakeholders.
• Programming Experience: Proficiency in Python or a comparable programming language, and experience building scalable data tooling or automation pipelines.
• Curiosity and Relentlessness: You are genuinely curious about data, technology, and the problems that sit at the intersection of the two. You don't let ambiguity stop you - you dig in, ask the right questions, and keep pushing until you've found the right answer or built the right solution. You bring energy and persistence to hard problems and don't need external pressure to drive yourself forward.
• Composure in Complexity: Data governance at a fintech means navigating competing priorities, regulatory constraints, sprawling data ecosystems, and stakeholders with different mental models of "good." You thrive in this environment rather than shrinking from it - you can hold complexity without getting overwhelmed, break it into manageable pieces, and make steady progress without waiting for perfect conditions.
• Exceptional Communication: You are a terrific communicator in both verbal and written form. You can write a crisp one-pager that earns buy-in from a skeptical audience, run a meeting that ends with clarity instead of confusion, and translate deeply technical concepts into plain language that moves people to action. You treat communication as a core part of the job, not an afterthought.
• Product Management Mindset: You think like a product manager as much as an engineer. You ask "who is this for and what problem does it solve?" before writing a line of code. You prioritize ruthlessly, define success before you start building, and care about adoption and outcomes - not just delivery. You treat your internal stakeholders as customers and design solutions with their experience in mind.
• AI Curiosity and Advocacy: Genuine curiosity about AI and its applications in the data governance space, with an appetite for identifying and piloting new tools and workflows that improve the experience of working with Chime's data.
• Technical Proficiency: Strong knowledge of data governance tools and platforms, and experience with cloud data warehouses like Snowflake. Experience with data catalog platforms and driving adoption across engineering organizations is a strong plus.
• Bonus: Compliance Knowledge: Familiarity with SOX, CCPA, and other data privacy and financial regulations, and ability to apply technical skills to governance practices that meet audit and compliance requirements.

#LI-Onsite #LI-GC1

About the role 

We’re hiring a Senior Associate, Business Compliance to join our Marketing Compliance team to help ensure Chime’s products, services, and brand are marketed in a way that’s clear, compliant, and member-first. In this role, you’ll review and advise on end-to-end marketing and advertising initiatives, partnering closely with Marketing, Product, Legal, and our issuing bank partners to bring campaigns to life responsibly. You’ll stay ahead of the evolving regulatory landscape and translate complex requirements into practical guidance that enables the business to move quickly and confidently.

The base salary offered for this role and level of experience will begin at $101,000.00 and up to $140,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Review and advise on marketing and advertising materials across digital, social, mobile, influencer, lifecycle, and traditional channels to ensure compliance with applicable laws and regulatory guidance
• Apply deep knowledge of UDAAP, FTC Guidelines, Reg Z, Reg E, Reg DD, FCRA, VISA branding rules, and applicable state laws
• Independently execute day-to-day marketing compliance reviews with strong quality assurance and documentation practices
• Identify regulatory risk early and provide clear, pragmatic mitigation guidance that balances compliance with member experience
• Research, interpret, and apply evolving regulatory requirements to new products, campaigns, and growth initiatives
• Support the compliance function in defining and achieving departmental initiatives, maintaining relevant policies and procedures, developing documentation solutions, and liaising with auditors.
• Build strong cross-functional partnerships and deliver training or guidance to help teams understand and operationalize marketing compliance expectations

To thrive in this role, you have

• 5+ years of experience in banking, credit, payments, deposits, or marketing compliance within financial services
• Experience researching, interpreting, and applying financial services regulations to marketing or product initiatives
• Demonstrated knowledge of key regulations including but not limited to: Marketing and Advertising Compliance, UDAAP, FTC compliance, TILA (Reg Z), TISA (Reg DD), VISA branding rules, Electronic Funds Transfers (Reg E), FCRA, various state money transmission laws and regulations
• Experience reviewing digital and traditional marketing content, including FTC Endorsement and Testimonial Guidelines and claim substantiation analysis
• A track record of independently executing compliance reviews with minimal oversight
• Excellent analytical thinking skills  with ability to identify patterns, risks, and opportunities for improvement
• Strong written and verbal communication skills, with the ability to influence stakeholders and drive consensus on risk mitigation
• A collaborative mindset and the ability to build trusted relationships across Legal, Marketing, Product, and external bank partners

#LI-BE1 #LI-Hybrid

About the role

Chime’s Instant Loans team builds products that give members upfront liquidity for larger, specific needs, with clear, predictable repayment that helps them build credit responsibly. As an engineer on the team, you’ll work across the stack to build and scale services that offer a few hundred to a few thousand dollars over terms from months to years, making fair credit accessible to people who are often denied by traditional banks. This role is ideal for engineers who want to move quickly, collaborate closely with product, design, data, and risk, and care deeply about expanding financial access and stability for millions of members.

The base salary offered for this role and level of experience will begin at $133,000 and up to $184,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. 

In this role, you can expect to

• Design, develop, test, refactor and scale backend implementations of new and existing consumer product features
• Work on member-facing mobile app, including designing and building strong, resilient APIs that power key member experiences.
• Collaborate with cross functional teams to understand member pain points and come up with solutions
• Develop thoroughly tested code and conduct quality assurance on all new code alongside our QA team
• Proactively identify opportunities for improving the reliability and scalability of our systems
• Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary.

To thrive in this role, you have

• 3+ years developing software in a production environment at scale
• Proven experience with Ruby on Rails or comparable frameworks
• Comfort working across the stack and an eagerness to learn new technologies
• Experience designing APIs, working with transactional databases and caching systems
• A product mindset with a strong bias toward experimentation, iteration, and measuring impact
• Exposure to large-scale architecture patterns and an appreciation for clean, maintainable code
• A collaborative spirit and strong communication skills, with experience working cross-functionally
• Experience working in a fast-paced, product-focused environment (Fintech experience is a plus)

#LI-Hybrid #LI-SB1

About the role

Chime is on a mission to help millions of everyday people achieve financial progress. To support a more integrated, data-driven media investment function, we’re hiring an Media Planner to support planning, execution, and measurement workflows.

This role sits on the Media Strategy & Investment team, reporting into the Director, Growth Marketing. You’ll partner closely with our TV/Audio lead, Brand Planner, Growth, Analytics, and agency partners to help execute offline media plans, maintain measurement workflows, and contribute to a test-and-learn culture across offline channels.

The base salary offered for this role and level of experience will begin at $83,000.00 and up to $115,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Support execution of full-funnel media campaigns in partnership with the Director and channel leads
• Assist in building and updating campaign plans, calendars, and pacing trackers to help monitor performance against core business and media KPIs
• Coordinate with agencies and vendors on campaign setup, trafficking, and reporting to ensure plans are executed accurately
• Support MMM and attribution workflows by gathering, organizing, and QA’ing inputs (e.g., spend, flights, HDYHAU, mail drops) and sharing with Analytics and external partners
• Assist in maintaining reporting and dashboards that track offline performance, test results, and key learnings across channels
• Help translate campaign and measurement outputs into clear summaries and takeaways for the broader media team
• Support the execution and tracking of tests across creative, audiences, formats, and partners, including documenting hypotheses, results, and learnings
• Partner with Growth, Brand, and MarTech to ensure offline campaigns are aligned with digital and owned experiences (e.g., landing pages, enrollment flows)
• Prepare regular updates, trackers, and readouts to share campaign performance and insights with the team

To thrive in this role, you have

• 2–4 years of experience in media planning, buying, or campaign execution
• Experience supporting campaign planning and execution, including working with agencies or vendors
• Familiarity with measurement concepts such as attribution, incrementality, or MMM, with an interest in learning how these are applied in media planning
• Strong analytical skills and proficiency in Excel/Google Sheets; comfortable working with data and maintaining trackers or reports
• Clear communication and collaboration skills, with the ability to work effectively across teams and stakeholders
• A detail-oriented, organized approach—you’re comfortable managing multiple workstreams and ensuring campaigns and data are accurate

#LI-Hybrid #LI-AM1

About the role

We are looking for a Software Engineer to help build our new financial platform that is highly reliable, scalable, and will serve as the backbone for Chime. This platform will power the most important financial activities that millions of Chime members undertake every day. You will ensure that we build the highest levels of trust with our members by making our platform lightning-fast, available, secure, resilient and auditable. This is an exciting opportunity to be an invaluable member of a strategically important  initiative for Chime. 

The base salary offered for this role and level of experience will begin at $133,000 and up to $184,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Design, develop, test, and deploy components of a new financial platform
• Deliver secure, reliable, and high-performance infrastructure and APIs
• Work with our infrastructure engineering team to minimize the operational overhead of production systems you deploy
• Develop thoroughly tested code and conduct quality assurance on all new code alongside our QA team
• Learn and execute on agile methodologies, follow test driven development approach
• Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary.

To thrive in this role, you have

• Must have experience in Go
• Experience in additional backend languages such as Ruby, Java and Python is preferred
• Have 4+ years of engineering experience
• Have contributed to the development of backend systems
• Experience in payment processing systems
• Take a rigorous approach to testing backed development
• Experience with AWS or other cloud platforms, Cloud Native technology, No-SQL Databases as a bonus!
• Have an understanding of architectural patterns of large, mission-critical production services as a bonus!
• Have worked in continuous integration/deployment environments as a bonus!
• Please note: If you are located in Seattle, you will be required to onboard in person at our SF HQ + occasional business travel.

#LI-Onsite #LI-GC1

Come join our rapidly growing team in Atlanta, and help us make global trade easy for everyone!

The Opportunity: 

Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.

The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will: 

• Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• Follow standard operating procedures (SOP) 
• Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.
• Your team will:
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).
• Quote and invoice client shipments with responsibility to their P&L
• Participate in QBR and MBR presentation prep as well as hold client operational calls when deemed necessary

You should have:

• 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
• Bachelor’s Degree preferred
• Able to adapt to new technology and can thrive in a fast-paced environment
• Effective time management - be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing in client facing interactions
• Teamwork and relationship-building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• Fluent in English
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite 

The opportunity: 

We're looking for a Senior Product Manager to join Flexport's product team and own a critical part of how we serve clients and operators across global logistics. You'll define the vision and roadmap for your product area, ship features that drive measurable business outcomes, and collaborate with engineering, design, commercial, and operations teams to solve hard problems at scale.

Flexport's platform powers every stage of global freight, from booking and pricing to visibility, customs, and delivery. The products you build will be used daily by logistics managers, supply chain leaders, freight operators, and internal teams who keep goods moving around the world. This is a high-impact role for someone who combines strong product instincts with deep analytical skills and comfort navigating complex domains.

You will:

•  Define and deliver features that improve key workflows for clients or internal operators across Flexport's platform
• Own your product area end-to-end, from problem discovery through launch, adoption, and iteration
• Partner with Engineering, Design, Sales, Operations, and other cross-functional teams to translate complex logistics workflows into clear, intuitive experiences
• Use data to guide prioritization, measure impact, and identify opportunities
• Develop analytics frameworks to track product health, user engagement, and business outcomes
• Contribute to medium- and long-term product strategy, with opportunities to shape the future of the platform

You should have:

• 6+ years of product management experience, or other domain-relevant experience
• Strong analytical and quantitative skills. You are comfortable working with complex datasets, building metrics frameworks, and using data to make decisions. SQL proficiency required
• A track record of shipping intuitive UX in data-dense, complex domains
• Experience building user-facing or operator-facing features that simplify multi-step workflows
• Ability to collaborate deeply with designers, engineers, and commercial or operations teams
• Excellent written and verbal communication skills, especially around tradeoffs and prioritization
• Experience with B2B workflow software, supply chain platforms, or logistics technology is a plus

#LI-onsite

Exciting Trade Advisory Opportunity to Help Make Global Trade Easy

The opportunity:

The global supply chain is one of the most heavily regulated industries for all parties involved. Everyone from the carriers, intermediaries, trucking companies, 3rd party logistics, freight forwarders, shippers, consignees, importers, exporters, and brokers face a challenging and complex task of navigating through a myriad of laws from the originating country, destination country as well as international treaties and conventions.

The Trade Advisory team, consisting of business consultants, lawyers and licensed customs brokers, offers advanced customs and trade expertise to help clients identify supply chain risks and cost savings opportunities. As a Trade Advisory Lead, you will lead and mentor other Trade Advisory team members to help address and find solutions to trade issues that matter to our clients, furthering the company’s values. Your role would take your trade and industry knowledge to help build our trade advisory services, while servicing our clients.

You will:

• Lead and manage trade advisory projects that focus on trade compliance and duty minimization strategies, including Classification, Country of Origin, FTA analysis, FSFE, Compliance assessment, tariff engineering, etc.
• Perform, coordinate, and support Trade Advisory analytics and reporting from a variety of sources, providing insights and recommendations.
• Monitor deadlines and draft client deliverables for multiple projects at a given time, ensuring high quality and timely delivery.
• Proactively stay informed on the latest customs and other government agency regulations, ruling issuances, and industry trends that are relevant to our clients, and educate the team.
• Ensure project timelines, statuses, and invoices are appropriately managed and delivered, overseeing the work of other associates.
• Coordinate and facilitate software solutions, automation of data analytics, improvement of SOPs, ACE portal access, applications, and integrations, serving as a subject matter expert.
• Interface with CBP and our clients and offer timely responses, elevating where necessary, and guiding junior team members.
• Maintain active communication with clients, customs and other government authorities, and internal stakeholders, representing the team.
• Support Trade Advisory infrastructure and administrative requirements, contributing to team development and best practices.

You should have:

• Bachelor's degree from an accredited college/university.
• Licensed Customs Broker required, J.D. or graduate degree highly preferred.
• 5-7 years trade related experience working in house, at customs brokerage, consulting or law firm preferred, with demonstrated leadership experience.
• Strong technical and business writing skills.
• Strong interpersonal skills and the ability to stay on top of multiple tasks and projects, with excellent prioritization and delegation abilities.
• Expertise with Microsoft Office suite and Google equivalents.
• Strong data analytical skills.
• Strong industry knowledge including classification, valuation, reconciliation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information, with the ability to provide expert guidance.

#LIOnsite

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.