About the team

The Sponsorships team plays a crucial role in driving the success of Roku's cutting-edge activations.  The team is responsible for complex trafficking, quality assurance, and in-depth troubleshooting of all sponsorship products.  This team operates across diverse platforms, catering to the intricate nature and tailored requirements of each project. Collaborating closely with Client Services and Product Marketing, team members spearhead the implementation of both new and established product offerings and packages. Members of this team have the unique opportunity to be at the forefront of innovation, gaining first-hand exposure to brand-new executions built to meet customer objectives and delight our user base.   

About the role

Roku is seeking an Ad Operations Associate to join our growing Sponsorship team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring compliance with standard processes and quality assurance practices. This position is highly cross-functional and will use a combination of 3rd-party and proprietary platforms to traffic highly customized, complex executions to drive user engagement across the Roku Ecosystem. This individual will have a strong desire to increase their technical prowess within the organization.  

This individual will work well in a fast-paced environment and be a natural self-starter and team player.  The ideal candidate isn’t a bystander. They are curious, hungry, and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to emerging business needs.  

This position works with the Senior Ad Operations Sponsorship team members and reports to the Senior Manager of Ad Operations, located in Boston, MA. This role is based in our Boston, NYC, or Santa Monica office.  

For Massachusetts Only - The estimated annual salary for this position is between $94,500 - $122,850 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Build and launch custom ad experiences using proprietary toolsets and technical systems 
• Effectively act as a liaison between Brand Activation Managers, Client Services, Product, Engineering, and Technical Operations teams using clear and consistent communication 
• Steward discussions with Client Services and Brand Activation Managers to ensure a seamless campaign launch 
• Contribute ideas to help enhance our proprietary tools and systems to drive forward productivity and team effectiveness 
• Collaborate alongside Senior Ad Operations peers to support the rollout of Custom Ad Experiences and new Ad Products 
• Accountable for the management, launch, and QA of high-profile and time-sensitive campaign launches 
• Use 3rd party tools to ensure creatives running in our ad servers are following our ad specifications 
• Consult with Product Managers and Engineering teams to determine the technical feasibility of new campaign launch tactics  
• Proactively identify situations in which technical issues need to be escalated for investigation and take initiative to do so 

We're excited if you have

• 2-3 years of experience in digital ad operations or QA at a publisher, an ad tech company, an ad agency, or an ad network 
• Expertise with GAM and digital ad serving tools for video and display 
• Experience in display and video advertising with a premium publisher or agency 
• Expert organization, attention to detail, and time management skills 
• Familiarity with Salesforce  
• Inquisitive, proactive, and process-oriented person with experience adhering to processes and standards 
• Ambitious self-starter who enjoys a good challenge and continuous learning 
• Understanding of digital advertising campaign management, including strategies, tactics, and execution (ad serving and pixels) 
• Ability to use analytical and technical skills to troubleshoot setup and delivery challenges 
• Creative problem solver with the ability to work effectively in an emerging technology company 

#LI-SR2

About the Team 

A highly scalable and highly available real-time advertising platform is crucial for supporting and growing Roku's advertising business. The mission of the Ad Engineering Team is to build this platform. We are hiring a Senior Software Engineer for the Advertising Platform to play a vital role in this mission. If you bring extensive experience building complex systems, love great technology at scale, enjoy mentoring, jumping in, and figuring things out in any system, this role is for you! 

About the Role 

Roku pioneered TV streaming and continues to innovate, leading the industry. The Roku Channel has us well-positioned to help shape the future of streaming. Continued success relies on investing in Advertising Engineering. The ideal candidate will possess endless curiosity and be able to pair a global mindset with locally relevant execution. The successful candidate will demonstrate a balance of hard and soft skills, including the ability to respond promptly to evolving business needs.

Building a real-time, highly scalable, and available advertising platform is critical for our success. Our team’s mission is to build a best-in-class advertising platform to support and grow Roku’s exploding ad business. Our platforms are highly performant, deployed at scale, and set new standards for enabling effective advertising while protecting user privacy.

For California Only - The estimated annual salary for this position is between $195,000 - $408,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. 

What You'll Be Doing

• Work alongside a highly skilled engineering team to design, develop, and maintain large-scale, highly performing, real-time applications 
• Own building features, driving directly with the product, and other engineering teams 
• Demonstrate excellent communication skills in working with technical and non-technical audiences 
• Be an evangelist for best practices across all functions – developers, QA, and infrastructure/ops 
• Be an evangelist for platform innovation and reuse 
• Deliver top-quality software in a timely fashion 

We're Excited If You Have

• 10+ years of experience building large-scale and low-latency distributed systems
• Command of Java or C++
• Solid understanding of algorithms, data structures, performance optimization techniques, object-oriented programming, multi-threading, and real-time programming 
• Experience with distributed caching, SQL/NoSQL, and other databases is a plus 
• Experience with Big Data and cloud services such as AWS/GCP is a plus
• Experience in the advertising domain is a big plus 
• B.S. or M.S. degree in Computer Science, Engineering, or equivalent 
• Self-motivated individual with a high level of accountability and ownership
• Critical thinking and practical decision-making
• Can do, results-oriented mindset
• Nonpolitical, collaborative, and team-oriented
• Desire to win in a highly competitive industry
• AI literacy and curiosity. You have either 1) tried Gen AI in your previous work or outside of work or 2) are curious about Gen AI and have explored it
  
  

#LI-SSC

About the Team 

A highly scalable and highly available real-time advertising platform is crucial for supporting and growing Roku's advertising business. The mission of the Ad Engineering Team is to build this platform. We are hiring a Senior Software Engineer for the Advertising Platform to play a vital role in this mission. If you bring extensive experience building complex systems, love great technology at scale, enjoy mentoring, jumping in, and figuring things out in any system, this role is for you! 

About the Role 

Roku pioneered TV streaming and continues to innovate, leading the industry. The Roku Channel has us well-positioned to help shape the future of streaming. Continued success relies on investing in Advertising Engineering. The ideal candidate will possess endless curiosity and be able to pair a global mindset with locally relevant execution. The successful candidate will demonstrate a balance of hard and soft skills, including the ability to respond promptly to evolving business needs.

Building a real-time, highly scalable, and available advertising platform is critical for our success. Our team’s mission is to build a best-in-class advertising platform to support and grow Roku’s exploding ad business. Our platforms are highly performant, deployed at scale, and set new standards for enabling effective advertising while protecting user privacy.

For New York Only - The estimated annual salary for this position is between $195,000 - $408,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. 

What You'll Be Doing

• Work alongside a highly skilled engineering team to design, develop, and maintain large-scale, highly performing, real-time applications 
• Own building features, driving directly with the product, and other engineering teams 
• Demonstrate excellent communication skills in working with technical and non-technical audiences 
• Be an evangelist for best practices across all functions – developers, QA, and infrastructure/ops 
• Be an evangelist for platform innovation and reuse 
• Deliver top-quality software in a timely fashion 

We're Excited If You Have

• 10+ years of experience building large-scale and low-latency distributed systems
• Command of Java or C++
• Solid understanding of algorithms, data structures, performance optimization techniques, object-oriented programming, multi-threading, and real-time programming 
• Experience with distributed caching, SQL/NoSQL, and other databases is a plus 
• Experience with Big Data and cloud services such as AWS/GCP is a plus
• Experience in the advertising domain is a big plus 
• B.S. or M.S. degree in Computer Science, Engineering, or equivalent 
• Self-motivated individual with a high level of accountability and ownership
• Critical thinking and practical decision-making
• Can do, results-oriented mindset
• Nonpolitical, collaborative, and team-oriented
• Desire to win in a highly competitive industry
• AI literacy and curiosity. You have either 1) tried Gen AI in your previous work or outside of work or 2) are curious about Gen AI and have explored it

About the Team 

A highly scalable and highly available real-time advertising platform is crucial for supporting and growing Roku's advertising business. The mission of the Ad Engineering Team is to build this platform. We are hiring a Senior Software Engineer for the Advertising Platform to play a vital role in this mission. If you bring extensive experience building complex systems, love great technology at scale, enjoy mentoring, jumping in, and figuring things out in any system, this role is for you! 

About the Role 

Roku pioneered TV streaming and continues to innovate, leading the industry. The Roku Channel has us well-positioned to help shape the future of streaming. Continued success relies on investing in Advertising Engineering. The ideal candidate will possess endless curiosity and be able to pair a global mindset with locally relevant execution. The successful candidate will demonstrate a balance of hard and soft skills, including the ability to respond promptly to evolving business needs.

Building a real-time, highly scalable, and available advertising platform is critical for our success. Our team’s mission is to build a best-in-class advertising platform to support and grow Roku’s exploding ad business. Our platforms are highly performant, deployed at scale, and set new standards for enabling effective advertising while protecting user privacy.

For Massachusetts Only - The estimated annual salary for this position is between $195,500 - $352,100 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What You'll Be Doing

• Work alongside a highly skilled engineering team to design, develop, and maintain large-scale, highly performing, real-time applications 
• Own building features, driving directly with the product, and other engineering teams 
• Demonstrate excellent communication skills in working with technical and non-technical audiences 
• Be an evangelist for best practices across all functions – developers, QA, and infrastructure/ops 
• Be an evangelist for platform innovation and reuse 
• Deliver top-quality software in a timely fashion 

We're Excited If You Have

• 10+ years of experience building large-scale and low-latency distributed systems
• Command of Java or C++
• Solid understanding of algorithms, data structures, performance optimization techniques, object-oriented programming, multi-threading, and real-time programming 
• Experience with distributed caching, SQL/NoSQL, and other databases is a plus 
• Experience with Big Data and cloud services such as AWS/GCP is a plus
• Experience in the advertising domain is a big plus 
• B.S. or M.S. degree in Computer Science, Engineering, or equivalent 
• Self-motivated individual with a high level of accountability and ownership
• Critical thinking and practical decision-making
• Can do, results-oriented mindset
• Nonpolitical, collaborative, and team-oriented
• Desire to win in a highly competitive industry
• AI literacy and curiosity. You have either 1) tried Gen AI in your previous work or outside of work or 2) are curious about Gen AI and have explored it

#LI-SSC

Company Overview

Tango Therapeutics is a biotechnology company dedicated to discovering novel drug targets and delivering the next generation of precision medicine for the treatment of cancer.

Using an approach that starts and ends with patients, Tango leverages the genetic principle of synthetic lethality to discover and develop therapies that take aim at critical targets in cancer.

This includes expanding the universe of precision oncology targets into novel areas such as tumor suppressor gene loss and their contribution to the ability of cancer cells to evade immune cell killing.

The Tango labs and offices are located at 201 Brookline Avenue, in the Fenway area of Boston, Massachusetts.

Summary 

We are seeking a Site Management Leader (SML) to oversee all site management and monitoring activities conducted by the CRO in a clinical trial. This role will be assigned to critical clinical trials of the Tango portfolio and serve as the primary contact between sponsor and CRO for site management aspects.

In a fast-paced, small biotech environment, the SML will operationally oversee and manage the end-to-end site management activities as per approved timelines, budget, regulatory requirements, and internal standards. This individual will play a key role in the execution and delivery of clinical trial objectives.

The ideal candidate is highly collaborative, detail-oriented, and comfortable operating in a hands-on environment, with a focus on building scalable processes, tools, and best practices to support efficient and compliant clinical trial execution.

Your role

• Serve as the primary liaison between CTT and CRO for all site management activities
• Oversee CRO performance for site management to ensure compliance with contractual obligations, timelines, and quality standards
• Lead or contribute to the development of the Site Management Oversight Plan and other trial-specific operational plans in collaboration with CTT
• Contribute to the development of a site-related RBQM framework to drive efficiency and ensure quality of critical site management aspects
• Identify trial-level risks and contribute to the development and implementation of risk management and mitigation strategies
• Manage and monitor site identification, feasibility assessments, and site selection processes
• Ensure site readiness for initiation, including training, documentation, and logistical preparedness
• Oversee and support site initiation visits (SIVs) and ensure timely site activation
• Monitor patient recruitment strategies and enrollment progress across clinical sites
• Ensure protocol compliance and data integrity through oversight of site monitoring activities
• Review monitoring visit reports and ensure timely resolution of site issues and follow-up actions
• Collaborate with CRO to address site-level issues. Escalate unresolved issues to CTL and CTT, as needed
• Ensure adherence to ICH GCP, regulatory requirements, and internal SOPs throughout trial conduct
• Participate in audits, inspections, and quality assurance activities related to site management
• Oversee site closure activities and ensure proper documentation and archiving

What You Bring

• 5+ years of trial management experience with 3+ years in site management. Leadership experience (preferred)
• Bachelor’s degree in Life Sciences, Pharmacy or related field
• Experience working in global clinical development organization
• Experience in Oncology development (preferred)
• Knowledge of ICH-GCP, FDA guidelines, EU CTR and other relevant guidelines
• Knowledge of trial/ site risk assessment and management
• Direct experience with site health authority inspections (FDA, EMA, MHRA, etc.) incl. sponsor GCP inspections (preferred)
• Experience in outsourcing and oversight
• Familiarity with clinical trial systems (e.g., CTMS, eTMF, EDC, IRT, eCOA) and operational metrics, KPIs, and KRIs
• Strong vendor management and project management skills
• Leadership skills with the ability to lead cross-functional teams
• Strong interpersonal and communication skills
• Strong analytical thinking and decision-making capabilities
• Willingness to travel, as required (typically 10 – 20%)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Hybrid

Your Role

We’re looking for a Senior Quality Assurance Manager to drive the development of world-class software products used by athletes and fans around the world. In this role, you’ll lead the software quality team responsible for the end-to-end experience and capabilities of our Hudl Focus camera product family.These products provide customers with seamless, real-time access to video and performance insights. 

You’ll play a key role in ensuring high-quality software across the entire stack—including on-device applications, cloud services, and mobile apps—by working closely with cross-functional squads to deliver reliable and innovative solutions.

In this role you will focus on:

• Improving quality. You’ll improve how we build—boosting quality, speeding up delivery, and tracking results along the way. You’ll guide teams in making smart decisions, staying current with best practices, and using that knowledge to boost quality and velocity.
• Coaching. You'll use your technical and quality understanding to guide others to level up their skills. As the point person for product quality, you’ll influence and challenge teams to incorporate quality best practices.
• Automation Strategy & Execution: Own and evolve the test automation strategy to align with the pace of development. You’ll make informed decisions on what to automate, how to approach it, and when to implement it—balancing speed, coverage, and maintainability.

We’re looking to hire near our offices in Omaha and Lincoln, Nebraska, but we’ll consider remote candidates in Kansas City, Chicago, Austin or Dallas.

Must-Haves

• A focus on quality. You understand quality in the big picture and strive to improve quality and velocity. You will utilize data, metrics and user insights to identify areas of improvement and drive changes that enhance the overall product experience.
• Collaborate. You’ll collaborate with cross-functional leaders to plan and deliver product enhancements while integrating diverse perspectives to drive innovation and ensure high product standards.
• Drive technical excellence. You’ll guide your team in developing robust, scalable automation frameworks and quality solutions across the product ecosystem. Your technical expertise will be crucial for identifying gaps, solving complex challenges, and integrating quality throughout the development lifecycle. You’ll champion engineering best practices, ensure testability, and enable faster, more reliable delivery through intelligent automation and data-driven insights.
• A customer focus. You think critically about  user experience and ensure our testing approach adapts to customer workflows.
• Team leadership & development. You’re a proven people leader. You have managed direct reports through hiring, onboarding, performance evaluation and fostered team growth. Demonstrated leadership experience includes the ability to mentor and elevate the skills of individuals within a team.

Nice-to-Haves

• A working knowledge of U.S. sports. A general understanding of sports like basketball and American football are a plus.
• Domain knowledge in hardware: Experience working with or alongside hardware teams—whether in product development, integration, or testing—to bridge software and hardware requirements effectively.

Our Role

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas. 
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work.
• Support your mental and physical health. We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
• Cover your medical insurance. We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.
• Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution.

Compensation

What You’ll Do, as our Manager, Paid Search

Support MERGE's practice in creating, optimizing, and executing best-in-class client paid search campaigns. As a hands-on Paid Search Media Manager, you will provide the strategic direction for keyword research, campaign building, and testing roadmaps. We are looking for a curious, data-driven marketer who understands the evolving AI landscape and can proactively identify opportunities to improve performance and goals delivery. You will bring passion and strong interpersonal skills to drive success, ensuring every dollar spent contributes to client growth.

Campaign Creation & Launch

• Campaign Ownership: You will act as a Paid Search subject matter expert, fostering accounts growth while ensuring that output meets agency standards.
• Structure & Creation: Build and launch (or guide executional-focused team members on what is needed) comprehensive campaigns across search, Performance Max, Demand Gen and more, ensuring best-practice account structure, compelling ad copy, tailored keyword lists, and client-specific targeting strategies.
• QA & Oversight: Lead the Quality Assurance (QA) process for all trafficked plans (keywords, ad copy, extensions) and launch components (dayparting, bids, budgets, targeting).
• Collaboration: Act as the primary Paid Search liaison for the broader media strategy teams, ensuring search is integrated seamlessly into the holistic media mix.

Strategy, Execution & AI

• Strategy & Discovery: Lead the client discovery process to establish PPC objectives and develop the strategy for tactic, budget, goals, etc. Provide thoughtful leadership to ensure these goals are met.
• Campaign Architecture: Develop and recommend keyword lists, targeting strategies, and testing plans (e.g., ad copy A/B testing, landing page reviews).
• AI Landscape: Apply a working knowledge of the current AI landscape (e.g., Performance Max, Broad Match/Smart Bidding, Generative AI) to keep client accounts modernized and efficient.
• Platform Mastery: Work closely with media partners (Google, Microsoft) to implement best practices across Search, PMax, Demand Gen, Video, and Call campaigns.

Analytics, Reporting & Financials

• Budgeting: Accurately forecast and pace monthly budgets to ensure spending aligns with client targets and is the most optimal use of funds aligning with goals.
• Performance Analysis: Monitor daily and analyze program KPIs (ROAS, CTR, CPA, CVR) to drive continuous improvement.
• Optimization Roadmap & AB Testing: Develop a comprehensive, long-term optimization roadmap for the account, utilizing a data driven, test-and-learn approach.
• Client Reporting: Provide in-depth reporting on program performance. You will lead client status calls, presenting insights and strategic recommendations.
• Tracking & Tech: Ensure analytics tracking implementation is accurate, robust, and easy to manage.
• Auditing: Conduct deep-dive PPC audits to identify structural weaknesses in legacy accounts and uncover new opportunities.

What You’ll Bring

• Education: Bachelor’s degree in Marketing, Communications, Advertising, and/or equivalent work experience.
• Experience: 3 to 5 years of professional paid search campaign management experience.
• Industry Focus: Healthcare, Health Insurance or pharma lead generation experience is a strong plus.
• Platform Depth: Deep knowledge of all Google and Microsoft advertising products (Search, PMax, AI Max, Demand Gen, Video, etc.).
• Data-driven decision-maker who relies on evidence and performance metrics to guide strategy.
• Learning Mentality: A desire to keep learning and being informed on everything search, digital & AI
• Communication: Excellent written, verbal, and presentation skills. You must be able to explain complex search data to clients clearly.
• Critical Thinking: A problem-solving orientation with the ability to think critically about business goals.

At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices.

The salary range for this role is $78,000 - $114,000, based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.  

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

#LI-DP1

#LI-HYBRID

Your Role

We're seeking an experienced, automation-focused Quality Assurance Engineer II to join our Mobile team to help us deliver high-quality products. This team develops specialized mobile applications designed to manage and control the Hudl smart camera systems. It allows coaches and administrators to automate the recording and uploading of sports videos for indoor and outdoor venues without needing a dedicated camera operator. Your primary mission will be to be the testing expert within your cross-functional squad, ensuring the delivered product meets the highest standards of quality, reliability, and performance. You will actively guide technical testing discussions and challenge the team to maintain high standards.

In this position, you’ll:

• Own testing. Lead the squad's testing efforts, using your customer and system understanding to ensure our products meet and exceed user expectations.
• Automate. By aligning our processes with development speed, you’ll make informed decisions on what, how, and when to automate.
• Collaborate. You’ll be an integral part of a cross-functional team, working closely with coworkers across Engineering, Product, Design, and Scrum, all to ensure the delivery of high-quality products.

Location

We’re looking to hire near our offices in Omaha and Lincoln, Nebraska, but we’ll consider remote candidates in Kansas City, Chicago, Boston, Austin or Dallas.

Must-Haves

• Experienced. You have 2+ years of software testing experience and a strong understanding of the product life cycle.
• Technically proficient. You have hands-on experience with iOS and Android mobile app automation and approach testing with a strong customer and user-experience focus.
• A natural problem solver. You think outside the box to find creative ways to break software and can navigate shifting deadlines in a fast-paced environment.
• A team player. You default to trust and work effectively with global teams, using your communication skills to build empathy and alignment.

Nice-to-Haves

• Contract Testing Exposure Familiarity with the concepts of contract testing, with exposure to common tools (e.g., Pact), particularly for validating API and backend service compatibility.
• AI Tool Exposure. Curiosity and exposure to leveraging AI tools (such as LLMs, specialized coding assistants, or test data generators) to increase efficiency in documentation, test case creation, or initial failure diagnosis.
• Sports knowledge. You are passionate about American Football and are keen to learn more.

Our Role

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas. 
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work.
• Support your mental and physical health. We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
• Cover your medical insurance. We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.
• Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution.

Compensation

WHAT YOU’LL DO

Viant is seeking a highly skilled and self-motivated Technical Account Manager to serve as a strategic post-sales thought leader for our most important clients. This role sits at the intersection of technology, measurement, and client strategy, partnering closely with Sales Engineering, Account Management, and product teams to deepen relationships, elevate technical maturity, and accelerate adoption of Viant’s advanced measurement and data solutions. You will play a critical role in scaling strategic accounts post-sale, translating complex technical and measurement capabilities into clear business value, and helping clients fully realize the long-term impact of Viant’s platform.

This role is ideal for someone who thrives as a trusted advisor, enjoys shaping solution strategy, and can influence outcomes across both internal and external stakeholders. The ideal candidate will have a combination of exceptional project management and client service skills, as well as knowledge of the advertising technology landscape. You should have a strong understanding of client service best practices and end-to-end solutions delivery.

THE DAY-TO-DAY

• Serve as a strategic technical thought leader in the post-sale lifecycle, partnering with Account Management to grow adoption, expand use cases, and retain and upsell key accounts.
• Act as a trusted advisor to senior client stakeholders by aligning Viant’s measurement and data solutions to broader business objectives.
• Partner closely with Sales Engineering to ensure continuity of solution strategy from pre-sale handoff through execution and optimization.
• Collaborate with Sales, Business Intelligence, and Operations teams to unblock complex challenges and deliver high-impact solutions for strategic accounts.
• Lead client measurement strategy across Viant Advanced Reporting and third-party measurement solutions to improve insight quality, performance understanding, and ROI.
• Scope and deliver custom reporting solutions that enable advanced analysis, executive-level storytelling, and long-term measurement evolution.
• Develop training materials and documentation to level up internal Sales and Account teams and strengthen post-sale execution.
• Use Google BigQuery SQL to investigate data discrepancies, validate data integrity, and surface actionable insights that inform optimization and decision-making.

GREAT TO HAVE

• 4+ years of experience in Technical Account Management, Account Management, Project Management, Ad Operations, or related roles
• 2+ years experience with Ad Tech platforms such as demand-side platforms (DSPs), data management platforms (DMPs), Customer Data Platform (CDP), and/or clean rooms technology
• Strong understanding of the ad tech ecosystem, including DSPs, ad serving, programmatic buying, onboarding, and measurement
• Ability to clearly articulate complex technical and measurement concepts to both technical and non-technical audiences
• Proficiency in SQL (Google BigQuery preferred) and cloud-based analytics tools
• Strategic mindset with a bias toward action; comfortable operating in ambiguity and influencing without authority

LIFE AT VIANT

Investing in our employee’s professional growth is important to us, but so is investing in their well-being. That’s why Viant was voted one of the best places to work and some of our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more. 

#LI-SK1

Company Overview

Tango Therapeutics is a biotechnology company dedicated to discovering novel drug targets and delivering the next generation of precision medicine for the treatment of cancer.

Using an approach that starts and ends with patients, Tango leverages the genetic principle of synthetic lethality to discover and develop therapies that take aim at critical targets in cancer.

This includes expanding the universe of precision oncology targets into novel areas such as tumor suppressor gene loss and their contribution to the ability of cancer cells to evade immune cell killing.

The Tango labs and offices are located at 201 Brookline Avenue, in the Fenway area of Boston, Massachusetts.

Summary

In this new role, reporting to the Vice President, Biometrics you will be working with cross‑functional clinical teams responsible for statistical activities across Tango’s clinical programs, including overseeing statistical deliverables outsourced to clinical CROs. This is an exciting opportunity to make an impact in the development of transformative therapies that may change patients’ lives. You will be a good communicator, collaborative, self-motivated, and forward‑thinking.

Your Role:

• You will serve as a biostatistics expert for Tango’s clinical programs
• Provide strategic input to optimize trial designs in early phase dose escalation studies and late phase registrational studies
• As a biostatistics representative, proactively collaborate with internal and external CRO team members to coordinate the planning and execution of statistical deliverables
• Conduct statistical modeling to enable robust and efficient statistical designs and address identified or potential statistical issues arising with studies
• Contribute to clinical protocol development, including authoring or review of the Statistics section and reviewing of other sections by applying statistical principles
• Author or review the development of statistical analysis plans for clinical trials and oversee the development of tables, figures, and listings, and associated deliverables
• Review electronic case report form (eCRF) designs to ensure data collection meets the requirements of statistical analyses
• Provide statistical input for clinical documents
• Perform QC/QA of statistical deliverables including validation of key analysis results
• Perform ad hoc statistical analyses as needed
• Contribute to clinical study reports, including authoring of statistical methods, and interpretation of study results
• Accountable for assigned statistical activities in support of IND/NDA/MAA or other regulatory submissions; provide thorough review for required components of regulatory submissions including appropriate datasets, define files, reviewer's guides, and other relevant documents
• Address statistical questions/comments from FDA and other regulatory agencies, or IRB/ECs
• Support and contribute to the preparation of publications, including manuscripts, posters, and oral presentations
• Lead standardization and process improvement efforts for Biostatistics function, and contribute to cross-functional process improvement efforts including the definition of biostatics templates and standards
• Represent Tango regarding statistical issues in meetings with external parties including regulatory agencies and corporate partners
• Support inspection readiness activities as needed
• Develop and maintain advanced competencies in statistical methodology and advanced trial designs, particularly in oncology drug development
• Additional duties and responsibilities as required

What You Bring:

• PhD in statistics or related discipline; MS with appropriate years of directly relevant experience
• At least 10 years’ experience in the pharmaceutical or biotech industry
• Oncology experience required
• Experience in the design, analysis, and reporting of clinical trials
• Experience in INDs, NDAs, MAAs, or other regulatory submissions
• In-depth knowledge of statistical methods for clinical trials
• Knowledge of FDA, EMA, and ICH regulations and guidelines
• Proficient in statistical programming (SAS and R)
• Ability to lead statistical efforts for multiple studies
• Fluent in data standards, including SDTM and ADaM
• Experience in outsourced statistical services provided by CROs
• Ability to work independently and act with initiative to address issues
• Excellent written and oral communication skills, including the ability to effectively communicate statistical concepts in a clear and concise manner

#LI-hybrid

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Senior Software Engineer, Recommendations 

Boston, MA (Hybrid)

What you'll do

As the Senior Software Engineer for Product Recommendations, you will be a key contributor in building the machine learning–powered systems that decide which products to show to whom and when across all channels powered by our platform. This hands-on backend role focuses on converting billions of behavioral events into personalized product recommendations that drive revenue for merchants. You will define technical direction, build, and operate services and data pipelines end to end, from data ingestion and feature generation to ranking models and APIs.

• Lead the design, architecture, and operation of backend services that power product recommendations across Klaviyo experiences (email, SMS, KAgent, onsite, etc.), upholding standards for reliability, performance, and clear APIs.
• Architect and maintain robust, large-scale data processing pipelines (e.g., using Apache Spark or similar frameworks) that transform raw events and catalog data into high-quality features and inputs for recommendation models, ensuring data quality and lineage.
• Collaborate closely with ML engineers and product stakeholders to strategically productionize recommendation models—defining high-level interfaces, robust feature contracts, and advanced deployment patterns for batch and/or real-time inference systems.
• Drive the development of ML/AI systems such as vector search that power recommendation, semantic search, and sophisticated agentic use cases.
• Implement and evolve data and service observability (metrics, logging, tracing, dashboards) to proactively ensure recommendations are correct, fast, and highly available for all customers.
• Contribute to and mentor others on shared data frameworks, libraries, and architectural patterns to accelerate the development of new recommendation use cases and iteration velocity across the team.
• Work with Product to break down projects into clear milestones, balancing the need for rapid experimentation with technical soundness and long-term maintainability.
• Lead data-driven decision making and A/B testing efforts—ensuring recommendation systems are instrumented with the right metrics, and independently interpreting results to guide future product and engineering iterations.
• Participate in on-call and incident response for the systems you own, driving major post-incident follow-ups that substantially improve the resilience and operability of our recommendation stack.
• Champion and drive the transformation of engineering workflows by integrating AI from the ground up—for example, using AI to accelerate development, automate complex tests, or build smarter monitoring and debugging tools.
• Share knowledge, mentor junior/mid-level engineers, and define best practices on working with large-scale data frameworks, distributed systems, and integrating ML into production systems.

Who you are

• 5+ years of software engineering experience, with experience building and operating mission-critical backend services and systems in a production environment.
• Experience in backend and distributed systems at scale; you have a proven track record working on high-throughput, highly available services and are an skilled in optimizing for latency, reliability, and operability.
• Proficient in Python and open to working in other languages
• Comfortable with cloud-native architectures (AWS preferred) and container orchestration (e.g., Kubernetes); you manage infrastructure and CI/CD pipelines as a core part of your development process.
• Experience in data-driven decision making and A/B testing—you can define how to instrument experiments, read and interpret results, and ensure learnings are folded back into system design.
• Comfortable designing and querying data models in relational, analytical, and NoSQL datastores (e.g., Postgres, MySQL, data warehouses, Redis, vector databases).
• Feel at home with modern DevOps practices (CI/CD, monitoring, alerting) and how to apply them to architect large-scale data and recommendation systems.
• Track record of owning multi-component projects end-to-end—from initial technical design and implementation through rollout, monitoring, and sustained iteration.
• Excellent technical collaborator and communicator: you can clearly articulate complex technical trade-offs to both technical peers and non-technical partners, and you work effectively to drive alignment across ML Engineers, Software Engineers, PMs, and other teams.
• You are a self-starter who has actively experimented with AI in work or personal projects and are excited to responsibly explore and define new AI tools and workflows to enhance team productivity and system intelligence.

Nice to have

• Previous experience working on product recommendation systems or adjacent ML-powered features (ranking, personalization, search, or similar).
• Experience with big data frameworks such as Apache Spark (or similar technologies like Flink, Beam, etc.) for architecting and building complex batch or streaming pipelines.
• Experience in AI/ML systems and products, such as integrating models into production systems, building features powered by ML, or contributing to the ML infrastructure.
• Experience training and iterating on machine learning models (e.g., for ranking, prediction, or personalization).
• Experience with ML and distributed compute frameworks such as Ray or similar tools.
• Experience partnering with data science or ML teams to productionize models (designing feature stores, ensuring offline/online parity, advanced model deployment and monitoring).
• Background in e-commerce, marketing tech, or consumer personalization products.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

OBJECTIVE

The Store Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team.

Business Leader 

• Develop and execute the store’s retail strategies
• Local market knowledge of clientele base and brand competitors
• Aware of business trends that relate to the success of the store
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  

People Leader 

• Ensure that the store team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching  
• Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction
• Establish internal & external pipeline through succession planning and recruitment strategy 

Operations Leader 

• Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies
• Oversee and support execution of key operational and visual guidelines  
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support a safe work environment and efficient operation  
• Develop schedules that deliver business results while maintaining labor effectively 

Flow Experience Leader 

• Collaborate with cross-functional business partners to support organizational goals 
• Is an ALO ambassador and creates a culture that aligns with our mission
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Create and implement effective communication strategies throughout store to achieve goals and KPI’s 

Store Manager Qualifications 

• 5+ years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Highly Motivated by driving business in a fast-paced, innovative environment
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies ALO’s Guiding Principles
• Business owner mindset with an entrepreneurial spirit  
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

 Store Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).   

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Store Manager base pay ranges from $85,000 - $110,000/ year. Please also note, Store Managers are eligible to participate in the Company’s Monthly Store Incentive which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

#LI-4

#li-onsite

Catapult is building the future of sports performance technology, with a mission to Unleash the Potential of every athlete and team on earth. We don't just work in the sporting industry; we are actively changing it.  Since 2006, our solutions have been leading the way in sports performance software, science, and data, in a world where 1% can literally mean the difference between winning and losing.

We work with over 5,000+ teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, NHL, MLS, EPL, AFL, NRL, NCAA and more. We provide the information they need to optimize athletes’ health, game-day readiness, and performance, as well as in-game tactics.  

Catapult is a sports technology company that empowers professional teams to make data-driven decisions. We deliver health, performance, video, and AI insights from the locker room to competitive environments, ensuring every decision is an opportunity to gain an advantage, sharpen performance, and build lasting success. 

WE WANT PEOPLE WHO ARE PASSIONATE ABOUT SYSTEMS AND QUALITY

We are looking for a hands-on Senior Systems Integration QA / Team Lead to oversee end-to-end quality assurance for our live sports video capture and multi-angle video playback systems. This role goes beyond traditional software testing; you will lead QA across video inputs, hardware, network components, mobile client devices (iPads), and our desktop capture applications. You'll work cross-functionally with Product, Engineering, and Systems Engineering, and will be expected to spend time on-site with customer-facing colleagues to validate our solution under real-world conditions, including testing of performance, networking conditions, resiliency/failover, and operational workflows.

WHAT YOU’LL DO

Systems & Field Validation

• Lead soak, stress, latency, and reliability testing in environments that mirror stadium/field deployments
• Conduct on-site verification sessions with customer-facing colleagues, capturing real-world usage patterns, connectivity challenges, and workflow friction
• Translate field findings into actionable engineering tickets and QA improvements

Strategic QA Leadership

• Own the test strategy and quality culture across video inputs, encoders, networking, video capture, backend services, client apps and field devices
• Build and maintain a scalable QA device lab, including video inputs, cameras, encoders, networking, desktop applications and devices, to test a range of setups based on real customer usage
• Define and oversee test plans for individual components and full integrated system flows

Cross-Team Collaboration

• Partner closely with Product Management to align test scenarios with real coaching workflows, and multi-user performance requirements
• Work with Systems Engineering to configure and observe behaviour and performance with different network conditions and configurations
• Collaborate with Developers and Support teams to instrument logs, expose timestamps, and build tools to support QA, automate setups, and review system health

Device Automation & Metrics

• Define quality metrics for video, network and system performance
• Establish a repeatable regression and release validation pipeline, including pre-deployment reliability gates based on real team usage scenarios
• Define/create tooling to automate setup, configuration and health checks of environments

WHAT YOU’LL NEED

• 5+ years in system integration test roles, or in video streaming, broadcast tech working with high-concurrency systems
• Proven experience testing hardware and software integrated platforms: including video pipelines, encoders, mobile clients, and network infrastructure
• Strong knowledge of network fundamentals
• Experience designing/operating a device lab with high device concurrency (e.g., 20+ tablets concurrently testing playback or streaming)
• Ability to design test plans for failure scenarios: including hardware, network etc failures
• Comfortable being hands-on with physical gear: plugging switches, flashing iPad builds, reading encoder diagnostics
• Exceptional communication skills: capable of representing QA insights directly to Product and Field teams with clarity and urgency

WHAT YOUR SUCCESS WILL LOOK LIKE

• In 6 months time: You will have developed a comprehensive understanding of our Thunder and Focus Live gameday solutions, confidently navigating and validating their end-to-end system workflows.
• In 12 months time: You will have successfully overseen quality assurance through a full gameday season, demonstrating a solid command of both current and upcoming infrastructure systems to drive continuous reliability.

WHY CATAPULT? 

• We have amazing people. We promise you’ll work with some of the most ambitious,  intelligent people in an exciting industry, and do some of the best work of your life.
• We encourage our people to engage in constructive, open, and honest communication to make Catapult extraordinary. 
• We work in a collaborative yet challenging environment to consistently improve our performance, which in turn impacts our customers' performance.
• Our workforce spans more than 20 countries. You'll have the opportunity to work with people from multiple nationalities and cultures, and to build your global awareness.  
• We value improvement and development. We are challenging ourselves to continuously grow and become a high-performance company. That means we maintain a growth mindset in everything we do, and our people are always looking for ways to improve.  There is an unlimited opportunity to grow, do more, and do better.

Whether you’re interested in sports or not, you’ll have the satisfaction of knowing your work is supporting some of the most successful teams and athletes on the planet! 

Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and other marginalized groups tend only to apply when they check every box. So if you have what it takes, but don't meet every single point in our job ad, please still get in touch! We would love to have a chat and see if you could be a great addition to our team. We are building the future of sports performance. Our priority is to find the brightest talent who can add to our team culture, actively contribute, and be excited about what they do.

Compensation & Benefits

The target Total Compensation range for this position is $90,626 - $181,252 per year. This range is inclusive of base salary and a target incentive plan (which may include equity, commission, or other bonus structures).

Your specific compensation within this range will be determined by factors such as your geographic location, relevant experience, and job-related skills.

In addition to this compensation, Catapult also offers generous paid leave and recognized company holidays, and the opportunity to participate in our comprehensive benefits package, including Health, Dental, and Vision insurance, and 401(k) retirement plan with company match.

All offers of employment are subject to Catapult's positive prehire check. To find out more, please contact the Talent Partner for this role.

Summary:

As a Senior Technical Project Manager, you will lead enterprise implementations by combining strong business acumen, strategic project management, and product expertise. You will guide customers through system integrations, process transformation, and organizational change while helping them maximize value from the platform.

This role requires the ability to operate across all levels of an organization, from core users to executive leadership. The successful candidate will be adept at  driving alignment, navigating complex stakeholder dynamics, managing difficult conversations, and escalating issues when necessary to ensure successful outcomes.

This is a full-time position based in the Boston, MA office with a hybrid schedule requiring on-site presence 3 days per week.

Responsibilities:

• Own end-to-end delivery of implementation projects, balancing scope, timeline, budget, and outcomes.
• Tailor implementation plans to support technical delivery and meet unique customer requirements, adjusting dynamically as needs evolve.
• Partner with customers to drive process change, helping them evaluate and improve workflows to achieve better business outcomes.
• Lead process discovery and mapping sessions to define current-state workflows and design improved future-state processes aligned to the platform.
• Train customers on end to end process and product functionality. 
• Communicate clearly across stakeholders, including leading executive-level discussions and escalations.
• Proactively identify risks, manage scope, and resolve issues through negotiation and problem-solving.
• Drive rigor in execution, ensuring process adherence and adapting with sound judgment and creativity to achieve desired outcomes.
• Manage resource allocation across projects, collaborating with other Implementation Project Managers and leadership to prioritize work and adjust resources as changes in plans arise.
• Build strong internal and external relationships while holding teams accountable and driving decisions forward.
• Maintain key project documentation and continuously improve internal and customer processes.
• Travel to customer sites 1–3 times per month.

Requirements

• 8+ years of experience in customer-facing implementation or project management, preferably in SaaS or technology.
• Strong business acumen with the ability to understand and improve customer processes.
• Proven ability to lead process discovery and mapping workshops and translate findings into actionable solutions.
• Demonstrated experience managing resources across multiple projects, balancing customer success with team capacity constraints.
• Excellent written and verbal communication skills with experience engaging both operational users and executive stakeholders.
• Ability to handle difficult conversations, negotiate priorities, and manage expectations.
• Experience driving executive-level escalations and influencing outcomes.
• Highly organized, adaptable, and effective in fast-paced, ambiguous environments.
• Experience in manufacturing, supply chain, or process improvement (Lean/Six Sigma) is strongly desired.

What Success Looks Like

• On-time, on-budget  implementations with strong customer adoption and measurable customer value.
• Clear alignment across stakeholders, including executive leadership.
• Effective navigation of complex challenges, driving decisions and outcomes.

Salary range: $120,000-$160,000

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, performance, sales or revenue-based metrics, and business or organizational needs.

Position Summary

Join our team as an HR Coordinator and become the driving force behind our exceptional employee culture, from the moment a new hire walks through the door to their final farewell. You will own the entire employee lifecycle, spearheading engaging experiences, coordinating vital Diversity, Equity, and Inclusion (DEI) initiatives, and planning memorable company events. If you are a proactive, organized, and tech-savvy individual excited to leverage AI and automation to scale HR efficiency while keeping a deeply people-focused approach, this is your opportunity to make a real impact.

This is a full-time position based in the Boston, MA office with a hybrid schedule requiring on-site presence 3 days per week.

Key Responsibilities

HR Coordination

• Support day-to-day HR operations, including employee records management, and HRIS updates, leveraging AI and automation tools to improve accuracy and efficiency
• Ensure compliance with state employment laws and regulations, including wage requirements, leave policies, and reporting obligations
• Assist with benefits administration, employee inquiries, and HR policy communication, including researching and implementing tools to automate and scale responses while maintaining a high-quality employee experience
• Process and manage end-to-end payroll for employees, ensuring accuracy and timeliness
• Coordinate and support Diversity, Equity, and Inclusion (DEI) initiatives and meetings, driving engagement and fostering an inclusive workplace culture
• Manage end-to-end employee offboarding process, including drafting separation paperwork, ensuring compliance with company policies, and accurately processing terminations within Rippling, leveraging automated workflows and AI tools to improve efficiency and reduce manual errors.

Onboarding & Training Coordination

• Manage and continuously improve the onboarding experience for new hires, ensuring a seamless introduction to our company values and culture, while incorporating AI-driven tools to scale onboarding workflows
• Coordinate orientation sessions, training schedules, and cross-functional onboarding activities
• Partner with managers to ensure role-specific training plans are executed
• Track onboarding progress, analyze feedback, and recommend improvements using data 

Administrative Support

• Coordinate office operations by managing vendors, ordering supplies and snacks, maintaining shared spaces, and submitting facility and building service requests
• Provide comprehensive administrative support to the HR team, contribute to special projects and initiatives, and plan and execute company events that strengthen team morale and celebrate our company culture
• Coordinate company-wide meetings, and oversee internal communications, ensuring all participants are prepared and aligned for effective collaboration
• Identify and implement opportunities to enhance operational processes through AI-driven solutions, improving efficiency, accuracy, and overall team productivity

Qualifications

• Bachelor’s degree in Human Resources, Education, Organizational Development, or related field (or equivalent experience)
• Minimum of 1-2 years of experience in HR coordination
• Familiarity with HRIS, experience with Rippling is a plus 
• Demonstrated proficiency in Excel for data management, analysis, and reporting to inform HR recommendations and track progress against goals
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and work independently

Salary Range:  $62,900 - $85,100

The Opportunity: 

We are seeking a Business Development Representative (BDR) who wants to be a part of a start up that is changing the world of manufacturing! In this role, you will work as an integral part of the GTM team to bring Paperless Parts to your prospects.

This role is based out of our Boston HQ. This particular role does require you being located at our Boston Office 4 days a week (Monday, Tuesday, Thursday, and Friday).

Responsibilities:

• Outbound multichannel prospecting including telephone, email and social networks
• Utilize sales and lead generation tools like LinkedIn Sales Navigator, ZoomInfo, Salesforce and Outreach 
• Managing and documenting activities, leads, opportunities, and accounts in Salesforce
• Discovering new leads through internet research
• Supporting Paperless Parts’ marketing efforts by driving prospects to in-person events and webinars
• Achieving, and exceeding, weekly/monthly/quarterly metrics 
• Responding to inbound leads and nurturing prospects to create opportunities
• Being prepared for and contributing to strategic weekly go-to-market meetings
• Partner with your Account Executives to identify target accounts and turn them into prospective customers
• As part of the Paperless Parts team, further the company-wide DEI & social impact initiates

Skills & Qualifications: 

• Desire to grow your career in sales
• Experience using a CRM tool - we use Salesforce
• Experience in tech space preferred, ideally in a SaaS/cloud environment
• Proven ability to influence others and create a sense of urgency

Even if you don't meet every bullet on this list, we encourage you to apply and welcome a chance to review your resume!

The salary for this role is $65,000 - $82,000, inclusive of commission based compensation.

The Opportunity:

Customer Success is at the center of everything we do at Paperless Parts, and it all starts with our Implementation Team.  Reporting to the Manager of Technical Services, the Technical Implementation Specialists are responsible for building and maintaining customer’s technical solutions. Using P3L, our proprietary python based pricing language, the TIS will build a customer’s configuration during an onboarding project and support the configuration once the customer is live. The TIS is also responsible for deploying our standard integrations, making customizations where required. .. Candidates must have a firm grasp of programs such as Excel and have a willingness to learn our proprietary coding language, P3L, as well as other technologies.  As a Technical Implementation Specialist, you will work with our customers to build their quoting workflow in Paperless Parts and work closely with our Services Engineers and Implementation Project Managers to ensure customers are successful with the Paperless Parts Platform. 

Our implementations require discovery, planning, project management, and change management skills. Our customers vary in size and complexity, so we are looking for someone that has a track record of finding solutions to unique problems, thrives in challenging situations, and wants to apply these skills to help customers maximize the value of the Paperless Parts Platform. 

Technical Implementation Specialists will become experts in manufacturing processes such as CNC machining, sheet metal fabrication, and 3D printing.

Who you are:

We are seeking a driven individual to join our Implementation and Integrations Team as a Technical Implementation Specialist. The ideal candidate is excited to work with customers, build and foster relationships, and deliver technical solutions that solve their problems. You’re dedicated to working cross-functionally to deliver on crucial customer milestones and mitigate risk. You’re excited about sharing your solutions with your customers and training them to understand how to best utilize the platform.  

 Responsibilities of TIS:

• Lead the development of a customer’s new quoting workflow by leveraging Paperless Parts’ best practices and an understanding of the customer’s unique business requirements. 
• Expert knowledge of the Paperless Parts Platform coding language, P3L. Apply a rigorous problem-solving approach to design customized solutions to meet our customers’ needs.
• Lead the deployment of Paperless Parts standard integrations, making customizations where required. 
• Provide best practices for quoting workflows to maximize customer value.
• Work in close partnership with Implementation Project Managers and Integrations Engineers to gather requirements, map solutions, and meet onboarding milestones in order to complete projects on time and on budget. 
• Communicate clearly and regularly to implementation stakeholders regarding status and risks.
• Spend time on-site with customers to build relationships and learn how manufacturing shops operate. 
• Provide ongoing support for customers' Pricing Configuration and integrations within the Paperless Parts platform.
• Conduct thorough discovery to inform solution design; document all custom configurations, and code to ensure clarity, maintainability, and effective knowledge transfer for both customers and internal team members.
• As part of the Paperless Parts team, further, the company-wide DEI & social impact initiates 

Knowledge, Skills, and Abilities:

• Bachelor's Degree, Computer Science, Engineering, MIS, or related field
• Strong skills in a computational environment or programming language (Excel, Python, SQL etc.)
• Relevant work, education, or hands-on development experience
• Proven track record of implementing customers and adhering to time-to-value metrics
• Strong analytical and critical problem-solving skills
• Ability to translate business requirements to product solutions 
• Familiarity with “job shop” manufacturing, preferred
• Fast learner, ability to adapt to new processes and technologies, and evolving environments
• Excellent written and verbal communication skills
• Willingness to travel when necessary to customer facilities (average is about 25% of the time)

Salary range: $70,000 - $100,000

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, performance, sales or revenue-based metrics, and business or organizational needs.

Summary:

As a Customer Success Manager, you will be responsible for owning the relationship with a book of business of Paperless Parts customers, helping drive their adoption of Paperless Parts features in order to maximize the value they receive from the platform, in order to retain and expand their business.

This is a full-time position based in Boston, MA, and requires on-site presence, with a hybrid schedule as needed. Travel is required for this role up to 25%.

Responsibilities:

• Manage a book of business of ~100 Paperless Parts customers, with a mix of high-touch customers managed directly and low-touch customers managed at scale
• Establish trusted advisor relationships with champions and executives, understanding their priority business objectives and how Paperless Parts helps them achieve these goals
• Ensure your customers understand the full functionality of Paperless Parts are enabled to maximize the value they receive from the system
• Understand why your customers partnered with Paperless Parts and measure success against these goals. Use performance against goals to measure ROI and regularly present ROI realization to the customer
• Manage renewals and retention of your customers, measured by Gross and Net Revenue Retention
• Identify where customers may benefit from additional Paperless Parts functionality or services, including additional software subscriptions or marketing solutions. Partner with Account Management to drive expansion
• Serve as primary point of contact and escalation point in urgent situations. Quarterback escalation and drive to timely resolution
• Regularly report to leadership the health of your customers, with a focus on at-risk customers and your plan to mitigate risk
• Accurately forecast renewals, expansion, and churn within your book of business
• Travel onsite to customers occasionally where an in-person visit will help achieve an important outcome

Requirements

• Experience managing revenue retention and product adoption of customers in a technical customer success or technical account management role
• A background in manufacturing, ideally in custom part or contract manufacturing. An understanding of Sheet Metal Fabrication, CNC Machining, Additive, and other manufacturing processes is a plus
• Comfortable analyzing a business objective and implementing a strategy to help a customer leveraging software to achieve this goal
• A track record of managing customers to business objectives and using achievement of goals to demonstrate ROI
• Experience managing revenue retention, renewals, and expansion. A track record of accurately forecasting expansion and churn.
• A proven ability to learn a software product in-depth in order to coach customers on workflows to maximize adoption and value

Paperless Parts provides the manufacturing industry with a SaaS platform that empowers the next generation of manufacturers to join the digital age. When manufacturers use our product, they free up valuable time for faster quoting and estimating, leading to increased profitability and reduced manual steps. From life-saving medical devices to critical components that unlock new depths of outer space, our customers produce parts that go into some of the world’s coolest and most impactful products. It is our mission to enable manufacturers with the technology they need to drive innovation forward.

We are a team of motivated and hardworking creators and doers. If you’re looking to have a direct impact on a Series B fast-scaling company that is revolutionizing an essential industry, read on and apply!

This is a full-time hybrid position based in Boston, MA.

This position requires activities that are subject to US Export Control Laws and require US Citizenship or Green Card Holder.

About the Role 

Step into the role of Principal Software Engineer and serve as a technical force multiplier for our engineering organization. In this high-leverage position, you will look beyond the immediate roadmap to define the architectural vision that will support Paperless Parts for years to come. You will bridge the gap between business strategy and technical execution, ensuring our systems are robust, scalable, and AI-ready.

This role is a powerful catalyst for change and innovation. You will be responsible for modernizing our engineering practices—integrating AI agents into the development lifecycle, driving the evolution from monolithic to a service architecture, and mentoring our engineers to become the next generation of leaders.

Who You Are

• Technical Visionary & Pragmatist: You have a proven track record of evolving complex architectures in scale-up environments. You balance the pursuit of "technical purity" with business reality, making hard trade-offs with incomplete information.
• Force Multiplier: You don't just write great code; you make the entire team better. You are passionate about mentorship and teaching others effective patterns for design, review, and agentic coding.
• AI Pioneer: You think strategically about how AI agents and workflows can fundamentally change how we build software. You believe that "what is good for humans is good for AI," championing standards that serve both.
• Business Partner: You understand that technical debt is a business risk. You can translate complex infrastructure needs into tangible business value (ROI, reliability, speed) to help leadership prioritize effectively.

Why You'll Love Working Here

• Architectural Authority: You will lead the design of our most critical systems, making high-stakes decisions on migrating to distributed architectures and defining our data strategy.
• Optimizing the AI-Native Workflow: You will have the freedom to operationalize AI at scale—implementing agents for ticket resolution, automated reviews, and documentation—driving significant improvements in modern engineering efficiency.
• High-Impact Work: Our software is used in mission-critical industries like aerospace and defense. The reliability and performance standards you set directly impact the production of life-saving and critical components.
• Culture of Excellence: You will help establish a culture of deep observability and operational maturity, leading the charge on incident management and blameless postmortems.

What You'll Do

• Architect & Evolve: Lead the technical strategy for migrating legacy monolithic patterns to scalable, service architectures. You will define the long-term vision for our backend systems, APIs, and cloud infrastructure.
• Operationalize AI Development: Drive the adoption and continuous improvement of AI-assisted workflows (using tools like Cursor and Claude Code). You will champion the strategic integration of AI agents to enhance autonomous task execution and leverage AI throughout the software life cycle.
• Drive Operational Maturity: Instill a strong focus on reliability and site operations across the team. You will lead initiatives to improve observability (logging, monitoring), define clear runbooks, and facilitate postmortems that turn incidents into structural improvements.
• Elevate Engineering Standards: Enforce "context-first" engineering. You will champion the creation of Architectural Decision Records (ADRs) and high-quality documentation, ensuring our codebase provides the explicit context needed for both human alignment and effective AI agent performance.
• Mentor & Lead: Act as a technical beacon, dedicating significant time (~20%) to pairing, design reviews, and mentoring engineers across different levels to elevate the team's collective skill set.
• Strategic Alignment: Collaborate with R&D leadership to prioritize technical initiatives. You will articulate the ROI of infrastructure investments and technical debt reduction in terms of customer reliability and business agility.

What You'll Bring

• 12+ years of experience in software engineering, with a strong background in architecting SaaS products at scale (start-up to scale-up transition experience preferred).
• Deep Architectural Expertise: Proven success decomposing monoliths and designing distributed systems, with strong judgment on build-vs-buy decisions and technology selection.
• Modern Stack Proficiency: Expert-level knowledge of modern web frameworks and databases, along with deep experience in AWS cloud-native patterns (containers, serverless).
• AI/LLM Fluency: Practical experience leveraging LLMs and AI agents in a production engineering workflow. You understand prompt engineering, context limits, and how to structure codebases for AI interpretability.
• Operational Rigor: A strong commitment to production reliability, with experience designing systems for observability and leading incident response processes.
• Communication Mastery: Exceptional ability to communicate complex technical concepts to non-technical stakeholders and influence decisions without relying on authority.

Why Join Us?

• Impactful Work: Your contributions will power industries critical to our society and economy, making a real difference.
• Continuous Learning: We invest in our people and offer opportunities to learn, grow, and advance their careers.
• Supportive Culture: Our team is our greatest asset, and we foster an environment where everyone can thrive.

If you’re a forward-thinking engineer eager to make a significant impact while working with a talented, driven team, we’d love to hear from you!

Salary range:  $212,000 - $286,000

Summary:

As Manager of Customer Success you will directly manage the Customer Success Manager (CSM) team. The CSM team is responsible for owning the relationship with Paperless Parts customers after the conclusion of their onboarding, helping drive their adoption of Paperless Parts features in order to maximize the value they receive from the platform, in order to retain and expand their business.

This is a full-time position based in Boston, MA, and requires on-site presence, with a hybrid schedule as needed. Travel is required for this role up to 25%.

Responsibilities:

• Directly manage 6 CSMs and Associate CSMs, each responsible for ~125 customers and $3M in ARR.
• Refine and develop process, documentation, and playbooks to support common customer interaction scenarios.
• Provide regular coaching and career development to CSMs. Work closely with CSMs to deeply understand their books of business and partner on strategic or at risk renewals, adoption plays, or expansion opportunities.
• Leverage tools such as Gong, Salesforce, CSP tool to understand performance of team and provide regular feedback to encourage skill development.
• Recruit and develop new CSMs as needed.
• Ensure CSM processes are rigorously followed, including monthly customer health updates, compliance with renewal stages, risk management, and other customer lifecycle updates.
• Ensure CSMs are meeting with their customers according to expectations, have defined customer goals, have economic buyer relationships, and are working towards or achieving ROI recognition.
• Manage customer escalations. Join customer calls regularly to support strategic or risk customer scenarios.
• Support renewal, expansion, and churn forecasting with accurate and updated customer data.
• Report customer risk and mitigation plans in real time.
• Leverage up-to-date data to accurately forecast renewals, churn, and expansion on a monthly basis.
• Ensure team has data access required efficiently analyze their book of business, including: health, risk, expansion opportunities, upcoming renewals, user turnover, etc.

Requirements

• You have 2+ in a management role in software customer service.
• You have 2+ years experience in a Customer Success or Account Management roles, including retention and commercial responsibilities.
• You have a track record of identifying process gaps, building new playbooks, and driving internal adoption of new processes.
• You possess exceptional communication and soft skills. Deescalation is your super power.
• You are meticulously organized. You are comfortable being accountable for updates across a large customer base, and have a track record of consistently keeping the data fresh.
• You are extremely accountable to customers, teammates, and leadership. You do not care whose job it is, you care that the team and company are successful. You feel ownership over everything you work on.
• You are relentlessly committed to ensuring customers are successful. You’ll go above and beyond to help however you can.

Salary range: $110,000 - $148,000

This role is also eligible for commission based compensation

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, performance, sales or revenue-based metrics, and business or organizational needs.

Summary:

As a Solution Architect at Paperless Parts, you will play a pivotal role in bridging the gap between our customers’ business needs and our product’s technical capabilities. You’ll partner closely with both our Sales and Professional Services teams to ensure customers receive solutions that are technically sound, scalable, and aligned with their strategic objectives.

In the pre-sales stage, you’ll work alongside Account Executives and Solutions Engineers to engage prospects in discovery, evaluate their manufacturing workflows, and scope tailored solutions. This includes identifying integration requirements (ERP, CRM), determining implementation complexity, and shaping Statements of Work and project plans that set realistic expectations.

Post-sale, you’ll be a resource to the implementation teams, providing context and guidance around our services engagements, ensuring a smooth path to go-live. You’ll act as the technical lead on large implementation projects, partnering with project managers, engineers, and customer stakeholders to deliver lasting value through platform adoption.

This role is ideal for someone who thrives at the intersection of manufacturing process expertise, technical systems knowledge, and customer-facing collaboration.

This is a full-time position based in Boston, MA and requires on-site presence, with a hybrid schedule as needed.  

Responsibilities

• Lead technical design and business process discovery sessions to identify client requirements, uncover operational challenges, align solutions with strategic business goals, and develop a scope of work.
• Develop and deliver customized solution proposals tailored to client-specific use cases.
• Create statements of work and pricing for custom services engagements.
• Provide technical guidance on software integration, deployment, hosting, and security considerations.
• Partner closely with Account Executives to drive sales opportunities and build strong customer relationships.
• Support the development of business and technical content for proposals, statements of work, and best practices ensuring alignment with customer needs.
• Provide design and deliver support for high-impact solutions by collaborating with Professional Services teams to translate customer requirements into actionable technical architectures and implementation plans.
• Collaborate cross-functionally with Product, Engineering, and Services teams to ensure successful solution delivery.
• Provide structured product and industry feedback to internal teams to influence product roadmap and ensure alignment with customer needs and market trends.
• Represent Paperless Parts at customer sites and industry events; travel up to 25% as needed.
  
  

Requirements

• Bachelor's degree in Business, Computer Science, Mechanical Engineering, or a related field.
• Minimum 3 years of experience in a Solution Architect, Sales Engineer, Consultant, or similar client-facing technical role.
• Hands-on experience designing and delivering integrated solutions using modern APIs.
• Proficiency with REST APIs, SQL, and scripting or automation using Python (preferred).
• Solid understanding of manufacturing workflows, processes, and digital transformation challenges.
• Strong ability to quickly learn and apply technical concepts in dynamic environments.
• Proven success in conducting discovery sessions and translating client needs into viable solutions.
• Excellent problem-solving, analytical, and troubleshooting skills.
• Strong communication and presentation skills; able to explain technical concepts to diverse audiences.
• Collaborative mindset with the ability to build trust and influence both clients and internal stakeholders.
• Programming experience or familiarity with tools like JavaScript, Excel scripting, or automation frameworks is a plus.
• Willingness to travel up to 25% for client meetings, training, or industry events.

Salary range: $110,000-$150,000

This role is also eligible for bonus.

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, performance, sales or revenue-based metrics, and business or organizational needs.

Summary:

As a Senior Implementation Project Manager, you will lead enterprise implementations by combining strong business acumen, strategic project management, and product expertise. You will guide customers through system integrations, process transformation, and organizational change while helping them maximize value from the platform.

This role requires the ability to operate across all levels of an organization, from core users to executive leadership. The successful candidate will be adept at  driving alignment, navigating complex stakeholder dynamics, managing difficult conversations, and escalating issues when necessary to ensure successful outcomes.

This is a full-time position based in the Boston, MA office with a hybrid schedule requiring on-site presence 3 days per week.

Responsibilities:

• Own end-to-end delivery of implementation projects, balancing scope, timeline, budget, and outcomes.
• Tailor implementation plans to support technical delivery and meet unique customer requirements, adjusting dynamically as needs evolve.
• Partner with customers to drive process change, helping them evaluate and improve workflows to achieve better business outcomes.
• Lead process discovery and mapping sessions to define current-state workflows and design improved future-state processes aligned to the platform.
• Train customers on end to end process and product functionality. 
• Communicate clearly across stakeholders, including leading executive-level discussions and escalations.
• Proactively identify risks, manage scope, and resolve issues through negotiation and problem-solving.
• Drive rigor in execution, ensuring process adherence and adapting with sound judgment and creativity to achieve desired outcomes.
• Manage resource allocation across projects, collaborating with other Implementation Project Managers and leadership to prioritize work and adjust resources as changes in plans arise.
• Build strong internal and external relationships while holding teams accountable and driving decisions forward.
• Maintain key project documentation and continuously improve internal and customer processes.
• Travel to customer sites 1–3 times per month.

Requirements

• 8+ years of experience in customer-facing implementation or project management, preferably in SaaS or technology.
• Strong business acumen with the ability to understand and improve customer processes.
• Proven ability to lead process discovery and mapping workshops and translate findings into actionable solutions.
• Demonstrated experience managing resources across multiple projects, balancing customer success with team capacity constraints.
• Excellent written and verbal communication skills with experience engaging both operational users and executive stakeholders.
• Ability to handle difficult conversations, negotiate priorities, and manage expectations.
• Experience driving executive-level escalations and influencing outcomes.
• Highly organized, adaptable, and effective in fast-paced, ambiguous environments.
• Experience in manufacturing, supply chain, or process improvement (Lean/Six Sigma) is strongly desired.

What Success Looks Like

• On-time, on-budget  implementations with strong customer adoption and measurable customer value.
• Clear alignment across stakeholders, including executive leadership.
• Effective navigation of complex challenges, driving decisions and outcomes.

Salary range: $120,000-$160,000

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, performance, sales or revenue-based metrics, and business or organizational needs.

Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow? Are you ready to take on new challenges and collaborate with a future-focused team leading the way into new markets? Join Nexamp! 

This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world. 

What we’re looking for: 

Nexamp is looking to hire a Lead Commissioning Engineering to join it's Clean Energy Deployment team. In this role, you will be responsible for ensuring that Nexamp projects are safely and reliably energized on schedule, moving through project milestones, including, Mechanical Completion (MC), Permission to Operate (PTO) and Substantial Completion (SC). You will leverage deep SCADA and data acquisition expertise across utility-scale and distributed generation projects to validate that assets perform as modeled and as represented to financing partners, banks, and utilities, and to close gaps in our growing SCADA pipeline. By owning the technical review and implementation of SCADA and related controls, you will help turn projects on, maintain critical deadlines, and confirm that operational performance aligns with contractual, market, and internal performance requirements. 

We are supporting hybrid work out of either our Boston or Chicago offices. You will report to the Director, Commissioning Engineering. 

What you’ll do:

• Independently leading the commissioning of PV, Battery Energy Storage Systems (BESS) from pre-energization through project operational turnover.
• Acting as a primary troubleshooting resource for the Commissioning Engineering and Field Commissioning teams, providing expert level support on common electrical, protection, and SCADA/communications issues surfaced during commissioning and early operations.
• Managing project commissioning schedules in partnership with Deployment, SCADA, Engineering, and external contractors, ensuring that inverter, DAS, SCADA, BESS, and protection system commissioning stays aligned with construction and interconnection milestones.
• Providing remote support and occasional field support for DAS, inverter, BESS and SCADA commissioning as well as witness tests.
• Reviewing and validating site performance of assets once live, including managing or executing performance testing and identifying and troubleshooting underperformance.
• Lead Data Acquisition System (DAS) and Supervisory Control and Data Acquisition (SCADA) system design for PV, BESS, and hybrid PV+BESS (DC- and AC-coupled) projects, including interpreting market, utility, and ISO SCADA/telemetry and controls requirements and coordinating the procurement and installation of required telecom, hardware, and software infrastructure.
• Assist in the development of SCADA engineering standards for utility scale applications.
• Mentor and train junior commissioning team members and field technicians to increase their capabilities.
• Support continuous improvement of networking equipment, products, and quality assurance processes by conducting research, contributing to commissioning best-practices documentation, and actively sharing experience and best practices.

What you’ll bring: 

• Bachelor's degree in Engineering or equivalent education/certification background.
• At least 7 years of experience designing and commissioning electrical power systems, or network design.
• At least 4 years of experience in renewables such as Solar, Wind, and Storage,
• Experience in controls engineering for utility-scale renewable/hybrid energy, PV/BESS, (AC-coupled/DC-coupled systems) preferred.
• Knowledge of inverter parameter setting procedures.
• Knowledge and experience with technical communications protocols (Modbus/TCP, DNP3.0, etc.), commonly used controls software/hardware platforms, and communication standards (MESA, Sunspec, etc.).
• Working knowledge and hands-on experience with various relays, meters, SCADA Gateways, and Data Concentrators, experience with programming of RTACs, preferred.
• Expertise in commissioning and resolving site technical issues, proven success in independently troubleshooting challenging SCADA related technical issues.
• MS Word, Excel, and PowerPoint software proficiency.
• Knowledge of industry standard design codes and electrical engineering and relaying principles.
• Commitment to Nexamp's mission and have a passion for solving tomorrow's climate crisis today.
• Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization.   
• Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization. We value accountability and an ownership mentality.
• Ability to ask appropriate questions, analyze data, identify the root causes of problems, and present creative solutions.
• Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry.
• Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions.    

If you don’t meet 100% of the above qualifications, but see yourself contributing, please apply.

At Nexamp, our mission is to build the future of energy so it is clean, simple, and accessible for all. We are committed to providing a work environment free from discrimination. We are proud to be an equal opportunity employer. We do not discriminate against applicants on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, veteran status, or any other basis protected by law. By encouraging a culture where ideas and decisions come from all people, we believe it will help us grow, innovate, and be a part of environmental and social change.

You’ll love working here because:  

Not only will you get to take part in meaningful work and have the chance to change the world alongside innovative, dedicated, and motivated peers, but you will also have access to all the benefits that Nexamp offers! This includes our competitive compensation package; a 401(k) employer-match; health, dental, and vision insurance starting day one; flexible paid time off and holiday PTO; commuter benefits, and cell phone reimbursement. We have headquarters in Boston, MA and Chicago, IL, in addition to growing offices nationwide. We provide healthy snacks, coffee, service days and other volunteer opportunities, company outings, and more!  

Compensation  

The reasonably estimated salary for this role at Nexamp ranges from $140,000 - $155,000. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual bonus programs based on individual and company performance, non-annual sales incentive plans, or other non-annual incentive plans). Additionally, you may be eligible to participate in the Company’s stock option plan. Actual base salary may vary based upon, but is not limited to, skills and qualifications, internal equity, performance, and geographic location. 

Nexamp's People team manages all aspects of recruitment and hiring within our organization. We want to inform third-party recruiters, staffing firms, and related agencies that Nexamp does not accept unsolicited resumes. Resumes will only be considered from these entities if a signed agreement is in place and the People team explicitly authorizes external recruiting assistance for a specific position. Any unsolicited resumes received will be deemed the property of Nexamp. We want to emphasize that Nexamp is not liable for any fees associated with unsolicited resumes. 

Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow? Are you ready to take on new challenges and collaborate with a future-focused team leading the way into new markets? Join Nexamp! 

This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world. 

What we’re looking for: 

Nexamp is looking to hire a Lead Commissioning Engineering to join it's Clean Energy Deployment team. In this role, you will be responsible for ensuring that Nexamp projects are safely and reliably energized on schedule, moving through project milestones, including, Mechanical Completion (MC), Permission to Operate (PTO) and Substantial Completion (SC). You will leverage deep SCADA and data acquisition expertise across utility-scale and distributed generation projects to validate that assets perform as modeled and as represented to financing partners, banks, and utilities, and to close gaps in our growing SCADA pipeline. By owning the technical review and implementation of SCADA and related controls, you will help turn projects on, maintain critical deadlines, and confirm that operational performance aligns with contractual, market, and internal performance requirements. 

We are supporting hybrid work out of either our Boston or Chicago offices. You will report to the Director, Commissioning Engineering. 

What you’ll do:

• Independently leading the commissioning of PV, Battery Energy Storage Systems (BESS) from pre-energization through project operational turnover.
• Acting as a primary troubleshooting resource for the Commissioning Engineering and Field Commissioning teams, providing expert level support on common electrical, protection, and SCADA/communications issues surfaced during commissioning and early operations.
• Managing project commissioning schedules in partnership with Deployment, SCADA, Engineering, and external contractors, ensuring that inverter, DAS, SCADA, BESS, and protection system commissioning stays aligned with construction and interconnection milestones.
• Providing remote support and occasional field support for DAS, inverter, BESS and SCADA commissioning as well as witness tests.
• Reviewing and validating site performance of assets once live, including managing or executing performance testing and identifying and troubleshooting underperformance.
• Lead Data Acquisition System (DAS) and Supervisory Control and Data Acquisition (SCADA) system design for PV, BESS, and hybrid PV+BESS (DC- and AC-coupled) projects, including interpreting market, utility, and ISO SCADA/telemetry and controls requirements and coordinating the procurement and installation of required telecom, hardware, and software infrastructure.
• Assist in the development of SCADA engineering standards for utility scale applications.
• Mentor and train junior commissioning team members and field technicians to increase their capabilities.
• Support continuous improvement of networking equipment, products, and quality assurance processes by conducting research, contributing to commissioning best-practices documentation, and actively sharing experience and best practices.

What you’ll bring: 

• Bachelor's degree in Engineering or equivalent education/certification background.
• At least 7 years of experience designing and commissioning electrical power systems, or network design.
• At least 4 years of experience in renewables such as Solar, Wind, and Storage,
• Experience in controls engineering for utility-scale renewable/hybrid energy, PV/BESS, (AC-coupled/DC-coupled systems) preferred.
• Knowledge of inverter parameter setting procedures.
• Knowledge and experience with technical communications protocols (Modbus/TCP, DNP3.0, etc.), commonly used controls software/hardware platforms, and communication standards (MESA, Sunspec, etc.).
• Working knowledge and hands-on experience with various relays, meters, SCADA Gateways, and Data Concentrators, experience with programming of RTACs, preferred.
• Expertise in commissioning and resolving site technical issues, proven success in independently troubleshooting challenging SCADA related technical issues.
• MS Word, Excel, and PowerPoint software proficiency.
• Knowledge of industry standard design codes and electrical engineering and relaying principles.
• Commitment to Nexamp's mission and have a passion for solving tomorrow's climate crisis today.
• Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization.   
• Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization. We value accountability and an ownership mentality.
• Ability to ask appropriate questions, analyze data, identify the root causes of problems, and present creative solutions.
• Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry.
• Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions.    

If you don’t meet 100% of the above qualifications, but see yourself contributing, please apply.

At Nexamp, our mission is to build the future of energy so it is clean, simple, and accessible for all. We are committed to providing a work environment free from discrimination. We are proud to be an equal opportunity employer. We do not discriminate against applicants on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, veteran status, or any other basis protected by law. By encouraging a culture where ideas and decisions come from all people, we believe it will help us grow, innovate, and be a part of environmental and social change.

You’ll love working here because:  

Not only will you get to take part in meaningful work and have the chance to change the world alongside innovative, dedicated, and motivated peers, but you will also have access to all the benefits that Nexamp offers! This includes our competitive compensation package; a 401(k) employer-match; health, dental, and vision insurance starting day one; flexible paid time off and holiday PTO; commuter benefits, and cell phone reimbursement. We have headquarters in Boston, MA and Chicago, IL, in addition to growing offices nationwide. We provide healthy snacks, coffee, service days and other volunteer opportunities, company outings, and more!  

Compensation  

The reasonably estimated salary for this role at Nexamp ranges from $140,000 - $155,000. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual bonus programs based on individual and company performance, non-annual sales incentive plans, or other non-annual incentive plans). Additionally, you may be eligible to participate in the Company’s stock option plan. Actual base salary may vary based upon, but is not limited to, skills and qualifications, internal equity, performance, and geographic location. 

Nexamp's People team manages all aspects of recruitment and hiring within our organization. We want to inform third-party recruiters, staffing firms, and related agencies that Nexamp does not accept unsolicited resumes. Resumes will only be considered from these entities if a signed agreement is in place and the People team explicitly authorizes external recruiting assistance for a specific position. Any unsolicited resumes received will be deemed the property of Nexamp. We want to emphasize that Nexamp is not liable for any fees associated with unsolicited resumes. 

Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow? Are you ready to take on new challenges and collaborate with a future-focused team leading the way into new markets? Join Nexamp! 

This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world. 

What we’re looking for: 

Nexamp is looking to hire a Lead Commissioning Engineering to join it's Clean Energy Deployment team. In this role, you will be responsible for ensuring that Nexamp projects are safely and reliably energized on schedule, moving through project milestones, including, Mechanical Completion (MC), Permission to Operate (PTO) and Substantial Completion (SC). You will leverage deep SCADA and data acquisition expertise across utility-scale and distributed generation projects to validate that assets perform as modeled and as represented to financing partners, banks, and utilities, and to close gaps in our growing SCADA pipeline. By owning the technical review and implementation of SCADA and related controls, you will help turn projects on, maintain critical deadlines, and confirm that operational performance aligns with contractual, market, and internal performance requirements. 

We are supporting hybrid work out of either our Boston, Chicago, or NYC offices. You will report to the Director, Commissioning Engineering. 

What you’ll do:

• Independently leading the commissioning of PV, Battery Energy Storage Systems (BESS) from pre-energization through project operational turnover.
• Acting as a primary troubleshooting resource for the Commissioning Engineering and Field Commissioning teams, providing expert level support on common electrical, protection, and SCADA/communications issues surfaced during commissioning and early operations.
• Managing project commissioning schedules in partnership with Deployment, SCADA, Engineering, and external contractors, ensuring that inverter, DAS, SCADA, BESS, and protection system commissioning stays aligned with construction and interconnection milestones.
• Providing remote support and occasional field support for DAS, inverter, BESS and SCADA commissioning as well as witness tests.
• Reviewing and validating site performance of assets once live, including managing or executing performance testing and identifying and troubleshooting underperformance.
• Lead Data Acquisition System (DAS) and Supervisory Control and Data Acquisition (SCADA) system design for PV, BESS, and hybrid PV+BESS (DC- and AC-coupled) projects, including interpreting market, utility, and ISO SCADA/telemetry and controls requirements and coordinating the procurement and installation of required telecom, hardware, and software infrastructure.
• Assist in the development of SCADA engineering standards for utility scale applications.
• Mentor and train junior commissioning team members and field technicians to increase their capabilities.
• Support continuous improvement of networking equipment, products, and quality assurance processes by conducting research, contributing to commissioning best-practices documentation, and actively sharing experience and best practices.

What you’ll bring: 

• Bachelor's degree in Engineering or equivalent education/certification background.
• At least 7 years of experience designing and commissioning electrical power systems, or network design.
• At least 4 years of experience in renewables such as Solar, Wind, and Storage,
• Experience in controls engineering for utility-scale renewable/hybrid energy, PV/BESS, (AC-coupled/DC-coupled systems) preferred.
• Knowledge of inverter parameter setting procedures.
• Knowledge and experience with technical communications protocols (Modbus/TCP, DNP3.0, etc.), commonly used controls software/hardware platforms, and communication standards (MESA, Sunspec, etc.).
• Working knowledge and hands-on experience with various relays, meters, SCADA Gateways, and Data Concentrators, experience with programming of RTACs, preferred.
• Expertise in commissioning and resolving site technical issues, proven success in independently troubleshooting challenging SCADA related technical issues.
• MS Word, Excel, and PowerPoint software proficiency.
• Knowledge of industry standard design codes and electrical engineering and relaying principles.
• Commitment to Nexamp's mission and have a passion for solving tomorrow's climate crisis today.
• Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization.   
• Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization. We value accountability and an ownership mentality.
• Ability to ask appropriate questions, analyze data, identify the root causes of problems, and present creative solutions.
• Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry.
• Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions.    

If you don’t meet 100% of the above qualifications, but see yourself contributing, please apply.

At Nexamp, our mission is to build the future of energy so it is clean, simple, and accessible for all. We are committed to providing a work environment free from discrimination. We are proud to be an equal opportunity employer. We do not discriminate against applicants on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, veteran status, or any other basis protected by law. By encouraging a culture where ideas and decisions come from all people, we believe it will help us grow, innovate, and be a part of environmental and social change.

You’ll love working here because:  

Not only will you get to take part in meaningful work and have the chance to change the world alongside innovative, dedicated, and motivated peers, but you will also have access to all the benefits that Nexamp offers! This includes our competitive compensation package; a 401(k) employer-match; health, dental, and vision insurance starting day one; flexible paid time off and holiday PTO; commuter benefits, and cell phone reimbursement. We have headquarters in Boston, MA and Chicago, IL, in addition to growing offices nationwide. We provide healthy snacks, coffee, service days and other volunteer opportunities, company outings, and more!  

Compensation  

The reasonably estimated salary for this role at Nexamp ranges from $140,000 - $155,000. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual bonus programs based on individual and company performance, non-annual sales incentive plans, or other non-annual incentive plans). Additionally, you may be eligible to participate in the Company’s stock option plan. Actual base salary may vary based upon, but is not limited to, skills and qualifications, internal equity, performance, and geographic location. 

Nexamp's People team manages all aspects of recruitment and hiring within our organization. We want to inform third-party recruiters, staffing firms, and related agencies that Nexamp does not accept unsolicited resumes. Resumes will only be considered from these entities if a signed agreement is in place and the People team explicitly authorizes external recruiting assistance for a specific position. Any unsolicited resumes received will be deemed the property of Nexamp. We want to emphasize that Nexamp is not liable for any fees associated with unsolicited resumes. 

Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow? Are you ready to take on new challenges and collaborate with a future-focused team leading the way into new markets? Join Nexamp! 

This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world. 

What we’re looking for: 

Nexamp is seeking to hire a Director, Partner Management & Sales Enablement. You will be responsible for leading Nexamp’s third-party sales partnerships and the sales enablement function that powers partner-led and inside sales channels. 

The ideal candidate brings deep experience in sales vendor management, operational process improvement, sales enablement, and leadership. You will serve as a strategic partner internally and externally, balancing performance management with innovation in vendor programs and sales operations.

We are accepting candidates out of our hub offices in Boston, MA, Chicago, IL or New York, NY, where you will be hybrid. You will report to the SVP, Marketing, Brand & Customer Experience.

What you’ll do:  

• Lead Nexamp’s residential sales vendor strategy, owning vendor program performance, executive vendor relationships, and alignment to growth, quality, and compliance goals.
• Oversee sales enablement and operations across partner-led and inside sales channels, ensuring strong onboarding, training, tools, and process infrastructure that drive efficient lead conversion and enrollment quality.
• Manage and develop the Sales Enablement & Operations function, including direct leadership of the Sales Enablement & Operations Manager and coordination across vendor enablement, inside sales operations, and cross-functional improvements.
• Design and optimize scalable operational processes from vendor onboarding through performance management, while maintaining documentation, workflow efficiency, and regulatory compliance.
• Own performance analytics and accountability, including funnel health, forecasting, pipeline visibility, capacity planning, QA trends, ramp metrics, TPV pass rates, and dashboard reporting to drive continuous improvement.
• Partner cross-functionally with Sales, Marketing, CX, Legal, Product, and Compliance to resolve operational gaps, strengthen quality standards, and ensure enablement efforts support both vendor and internal sales teams effectively. 

What you’ll bring:

• 8+ years in vendor management, B2B partnerships, channel sales, sales enablement, or program management, with at least 3–5 years in a leadership role.
• Proven track record of scaling and managing third-party vendor sales programs.
• Strong operational background with expertise in process design, systems implementation, and continuous improvement.
• Experience building or leading a sales enablement function — including training programs, playbooks, and rep readiness initiatives.
• Exceptional analytical skills, with advanced ability to interpret data and generate insights.
• Skilled in executive-level communication, negotiation, and vendor relationship management.
• Familiarity with regulatory requirements for residential sales, ideally within energy, solar, or adjacent industries.
• Experience with Salesforce and advanced Excel/data analysis tools preferred. 
• Direct experience managing large-scale door-to-door or B2B vendor programs is preferred.
• Background in community solar or renewable energy industries is preferred.
• Program management certification or formal process improvement training (e.g., Lean Six Sigma) is preferred.
• Experience owning LMS platforms and sales training content development is preferred.
• Commitment to Nexamp's mission and have a passion for solving tomorrow's climate crisis today.
• Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization.   
• Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization. We value accountability and an ownership mentality. 
• Ability to ask appropriate questions, analyze data, identify the root causes of problems, and present creative solutions. 
• Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry.
• Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions.  

If you don’t meet 100% of the above qualifications, but see yourself contributing, please apply.

At Nexamp, our mission is to build the future of energy so it is clean, simple, and accessible for all. We are committed to providing a work environment free from discrimination. We are proud to be an equal opportunity employer. We do not discriminate against applicants on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, veteran status, or any other basis protected by law. By encouraging a culture where ideas and decisions come from all people, we believe it will help us grow, innovate, and be a part of environmental and social change.

You’ll love working here because:  

Not only will you get to take part in meaningful work and have the chance to change the world alongside innovative, dedicated, and motivated peers, but you will also have access to all the benefits that Nexamp offers! This includes our competitive compensation package; a 401(k) employer-match; health, dental, and vision insurance starting day one; flexible paid time off and holiday PTO; commuter benefits, and cell phone reimbursement. We have headquarters in Boston, MA and Chicago, IL, in addition to growing offices nationwide. We provide healthy snacks, coffee, service days and other volunteer opportunities, company outings, and more!  

The reasonably estimated salary for this role at Nexamp ranges from $130,000 - $155,000. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual bonus programs based on individual and company performance, non-annual sales incentive plans, or other non-annual incentive plans). Additionally, you may be eligible to participate in the Company’s stock option plan. Actual base salary may vary based upon, but is not limited to, skills and qualifications, internal equity, performance, and geographic location. 

Nexamp's People team manages all aspects of recruitment and hiring within our organization. We want to inform third-party recruiters, staffing firms, and related agencies that Nexamp does not accept unsolicited resumes. Resumes will only be considered from these entities if a signed agreement is in place and the People team explicitly authorizes external recruiting assistance for a specific position. Any unsolicited resumes received will be deemed the property of Nexamp. We want to emphasize that Nexamp is not liable for any fees associated with unsolicited resumes. 

Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow? Are you ready to take on new challenges and collaborate with a future-focused team leading the way into new markets? Join Nexamp! 

This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world. 

What we’re looking for: 

Nexamp is seeking to hire a Director, Partner Management & Sales Enablement. You will be responsible for leading Nexamp’s third-party sales partnerships and the sales enablement function that powers partner-led and inside sales channels. 

The ideal candidate brings deep experience in sales vendor management, operational process improvement, sales enablement, and leadership. You will serve as a strategic partner internally and externally, balancing performance management with innovation in vendor programs and sales operations.

We are accepting candidates out of our hub offices in Boston, MA, Chicago, IL or New York, NY, where you will be hybrid. You will report to the SVP, Marketing, Brand & Customer Experience.

What you’ll do:  

• Lead Nexamp’s residential sales vendor strategy, owning vendor program performance, executive vendor relationships, and alignment to growth, quality, and compliance goals.
• Oversee sales enablement and operations across partner-led and inside sales channels, ensuring strong onboarding, training, tools, and process infrastructure that drive efficient lead conversion and enrollment quality.
• Manage and develop the Sales Enablement & Operations function, including direct leadership of the Sales Enablement & Operations Manager and coordination across vendor enablement, inside sales operations, and cross-functional improvements.
• Design and optimize scalable operational processes from vendor onboarding through performance management, while maintaining documentation, workflow efficiency, and regulatory compliance.
• Own performance analytics and accountability, including funnel health, forecasting, pipeline visibility, capacity planning, QA trends, ramp metrics, TPV pass rates, and dashboard reporting to drive continuous improvement.
• Partner cross-functionally with Sales, Marketing, CX, Legal, Product, and Compliance to resolve operational gaps, strengthen quality standards, and ensure enablement efforts support both vendor and internal sales teams effectively. 

What you’ll bring:

• 8+ years in vendor management, B2B partnerships, channel sales, sales enablement, or program management, with at least 3–5 years in a leadership role.
• Proven track record of scaling and managing third-party vendor sales programs.
• Strong operational background with expertise in process design, systems implementation, and continuous improvement.
• Experience building or leading a sales enablement function — including training programs, playbooks, and rep readiness initiatives.
• Exceptional analytical skills, with advanced ability to interpret data and generate insights.
• Skilled in executive-level communication, negotiation, and vendor relationship management.
• Familiarity with regulatory requirements for residential sales, ideally within energy, solar, or adjacent industries.
• Experience with Salesforce and advanced Excel/data analysis tools preferred. 
• Direct experience managing large-scale door-to-door or B2B vendor programs is preferred.
• Background in community solar or renewable energy industries is preferred.
• Program management certification or formal process improvement training (e.g., Lean Six Sigma) is preferred.
• Experience owning LMS platforms and sales training content development is preferred.
• Commitment to Nexamp's mission and have a passion for solving tomorrow's climate crisis today.
• Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization.   
• Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization. We value accountability and an ownership mentality. 
• Ability to ask appropriate questions, analyze data, identify the root causes of problems, and present creative solutions. 
• Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry.
• Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions.  

If you don’t meet 100% of the above qualifications, but see yourself contributing, please apply.

At Nexamp, our mission is to build the future of energy so it is clean, simple, and accessible for all. We are committed to providing a work environment free from discrimination. We are proud to be an equal opportunity employer. We do not discriminate against applicants on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, veteran status, or any other basis protected by law. By encouraging a culture where ideas and decisions come from all people, we believe it will help us grow, innovate, and be a part of environmental and social change.

You’ll love working here because:  

Not only will you get to take part in meaningful work and have the chance to change the world alongside innovative, dedicated, and motivated peers, but you will also have access to all the benefits that Nexamp offers! This includes our competitive compensation package; a 401(k) employer-match; health, dental, and vision insurance starting day one; flexible paid time off and holiday PTO; commuter benefits, and cell phone reimbursement. We have headquarters in Boston, MA and Chicago, IL, in addition to growing offices nationwide. We provide healthy snacks, coffee, service days and other volunteer opportunities, company outings, and more!  

The reasonably estimated salary for this role at Nexamp ranges from $130,000 - $155,000. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual bonus programs based on individual and company performance, non-annual sales incentive plans, or other non-annual incentive plans). Additionally, you may be eligible to participate in the Company’s stock option plan. Actual base salary may vary based upon, but is not limited to, skills and qualifications, internal equity, performance, and geographic location. 

Nexamp's People team manages all aspects of recruitment and hiring within our organization. We want to inform third-party recruiters, staffing firms, and related agencies that Nexamp does not accept unsolicited resumes. Resumes will only be considered from these entities if a signed agreement is in place and the People team explicitly authorizes external recruiting assistance for a specific position. Any unsolicited resumes received will be deemed the property of Nexamp. We want to emphasize that Nexamp is not liable for any fees associated with unsolicited resumes. 

Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow? Are you ready to take on new challenges and collaborate with a future-focused team leading the way into new markets? Join Nexamp! 

This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world. 

What we’re looking for: 

Nexamp is seeking to hire a Director, Partner Management & Sales Enablement. You will be responsible for leading Nexamp’s third-party sales partnerships and the sales enablement function that powers partner-led and inside sales channels. 

The ideal candidate brings deep experience in sales vendor management, operational process improvement, sales enablement, and leadership. You will serve as a strategic partner internally and externally, balancing performance management with innovation in vendor programs and sales operations.

We are accepting candidates out of our hub offices in Boston, MA, Chicago, IL or New York, NY, where you will be hybrid. You will report to the SVP, Marketing, Brand & Customer Experience.

What you’ll do:  

• Lead Nexamp’s residential sales vendor strategy, owning vendor program performance, executive vendor relationships, and alignment to growth, quality, and compliance goals.
• Oversee sales enablement and operations across partner-led and inside sales channels, ensuring strong onboarding, training, tools, and process infrastructure that drive efficient lead conversion and enrollment quality.
• Manage and develop the Sales Enablement & Operations function, including direct leadership of the Sales Enablement & Operations Manager and coordination across vendor enablement, inside sales operations, and cross-functional improvements.
• Design and optimize scalable operational processes from vendor onboarding through performance management, while maintaining documentation, workflow efficiency, and regulatory compliance.
• Own performance analytics and accountability, including funnel health, forecasting, pipeline visibility, capacity planning, QA trends, ramp metrics, TPV pass rates, and dashboard reporting to drive continuous improvement.
• Partner cross-functionally with Sales, Marketing, CX, Legal, Product, and Compliance to resolve operational gaps, strengthen quality standards, and ensure enablement efforts support both vendor and internal sales teams effectively. 

What you’ll bring:

• 8+ years in vendor management, B2B partnerships, channel sales, sales enablement, or program management, with at least 3–5 years in a leadership role.
• Proven track record of scaling and managing third-party vendor sales programs.
• Strong operational background with expertise in process design, systems implementation, and continuous improvement.
• Experience building or leading a sales enablement function — including training programs, playbooks, and rep readiness initiatives.
• Exceptional analytical skills, with advanced ability to interpret data and generate insights.
• Skilled in executive-level communication, negotiation, and vendor relationship management.
• Familiarity with regulatory requirements for residential sales, ideally within energy, solar, or adjacent industries.
• Experience with Salesforce and advanced Excel/data analysis tools preferred. 
• Direct experience managing large-scale door-to-door or B2B vendor programs is preferred.
• Background in community solar or renewable energy industries is preferred.
• Program management certification or formal process improvement training (e.g., Lean Six Sigma) is preferred.
• Experience owning LMS platforms and sales training content development is preferred.
• Commitment to Nexamp's mission and have a passion for solving tomorrow's climate crisis today.
• Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization.   
• Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization. We value accountability and an ownership mentality. 
• Ability to ask appropriate questions, analyze data, identify the root causes of problems, and present creative solutions. 
• Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry.
• Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions.  

If you don’t meet 100% of the above qualifications, but see yourself contributing, please apply.

At Nexamp, our mission is to build the future of energy so it is clean, simple, and accessible for all. We are committed to providing a work environment free from discrimination. We are proud to be an equal opportunity employer. We do not discriminate against applicants on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, veteran status, or any other basis protected by law. By encouraging a culture where ideas and decisions come from all people, we believe it will help us grow, innovate, and be a part of environmental and social change.

You’ll love working here because:  

Not only will you get to take part in meaningful work and have the chance to change the world alongside innovative, dedicated, and motivated peers, but you will also have access to all the benefits that Nexamp offers! This includes our competitive compensation package; a 401(k) employer-match; health, dental, and vision insurance starting day one; flexible paid time off and holiday PTO; commuter benefits, and cell phone reimbursement. We have headquarters in Boston, MA and Chicago, IL, in addition to growing offices nationwide. We provide healthy snacks, coffee, service days and other volunteer opportunities, company outings, and more!  

The reasonably estimated salary for this role at Nexamp ranges from $130,000 - $155,000. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual bonus programs based on individual and company performance, non-annual sales incentive plans, or other non-annual incentive plans). Additionally, you may be eligible to participate in the Company’s stock option plan. Actual base salary may vary based upon, but is not limited to, skills and qualifications, internal equity, performance, and geographic location. 

Nexamp's People team manages all aspects of recruitment and hiring within our organization. We want to inform third-party recruiters, staffing firms, and related agencies that Nexamp does not accept unsolicited resumes. Resumes will only be considered from these entities if a signed agreement is in place and the People team explicitly authorizes external recruiting assistance for a specific position. Any unsolicited resumes received will be deemed the property of Nexamp. We want to emphasize that Nexamp is not liable for any fees associated with unsolicited resumes. 

Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow? Are you ready to take on new challenges and collaborate with a future-focused team leading the way into new markets? Join Nexamp! 

This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world.

What we're looking for:

Join Nexamp's mission to transform the energy landscape with your expertise as a Senior Interconnection Engineer. We are at the forefront of the renewable energy revolution, driving change and innovation in the renewable energy sector. If you're passionate about crafting a sustainable future and have a track record in the technical intricacies of interconnection, we want you on our team.  

We are seeking a detail-oriented Senior Interconnection Engineer with a robust technical background and proven experience in PV system design and interconnection. This role is vital for providing specialized support to project managers and ensuring that our projects are not only technically sound but also optimized for cost and efficiency. 

You will report to the Manager, Grid Integration Engineering (GRIT), and will work closely with internal teams, including Engineering, Business Development, Policy, and Asset Management, to develop and commission commercial and industrial renewable designs. You will be hybrid out of our New York City, Chicago, Boston, or Washington, DC office with some business travel to other locations.

What you'll do:

• Manage a portfolio of utility interconnection applications from initial submission through project closeout. 
• Function as a Subject Matter Expert (SME) on technical standards (i.e. IEEE 1547, NFPA 70, UL 1741, etc.) and requirements (utility) for Distributed Generation projects within an assigned geographic region.  
• Perform detailed review, analysis, QA/QC, and interpretation of technical documentation, utility interconnection applications, utility pre-screen reports, System Impact Studies, and Interconnection Service Agreements. 
• Provide expert technical advice during study reviews and deliver recommendations to internal teams on study outcomes. 
• Prepare interconnection cost estimation and hosting capacity map analyses to assist development in identifying low-cost interconnection locations. 
• Work alongside Project Managers on value engineering and cost optimization for projects. 
• Act as technical consulting support during negotiations and disputes regarding project timelines and costs for assigned projects. 
• Participate in the technical closure of projects, including field support along with reviewing witness tests and energization procedures. May also attend site visits and witness tests as required. The number of projects actively supported at a given time should be 70-80.  
• Lead and contribute to special projects aimed at refining internal processes and setting industry standards, with a focus on innovation in interconnection means and methods.  This may include (but not limited to) non-wires alternatives, selective curtailment, and other grid-enhancing technologies. 
• Building and managing key relationships with internal stakeholders, and driving strategic developments and insights  
• Leading comprehensive technical assessments to identify interconnection challenges in a given region and creating solutions to overcome technical hurdles (to improve project success). 
• Support technical working groups both internally and externally. 
• Participate in project design reviews; review of single line diagrams, three-line diagrams, and site layout designs for compliance with utility requirements, which may include incorporating any utility design requirements and/or effective grounding equipment. 
• Respond to RFIs on active construction projects as required. 
• Provide guidance and recommendations for navigating change with utilities. 
• Mentor Interconnection Engineers, sharing expertise and leading by example in all aspects of interconnection processes. 
• Support business development through pre-application activities such as site selection based on thorough analysis.
• Additional duties as assigned and/or directed. 

What you'll bring:

• 3+ years of relevant experience with a utility, solar developer, Regional Transmission Organization, or consultancy, focusing on technical aspects of interconnection or interconnection-related activities and issues. 
• Strong knowledge of industry standard design codes such as National Electric Code, International Building Code, International Fire Code and other standards relevant to the industry. 
• Bachelor’s Degree in Mechanical or Electrical Engineering. 
• Working knowledge in AutoCAD software.
• Moderate proficiency with Microsoft Word, Excel, and PowerPoint.
• Moderate proficiency with Microsoft collaboration tools (Salesforce, Teams, Power BI, SharePoint, etc.) 
• Ability to coordinate and prioritize multiple projects and tasks. 
• Ability to work in a team environment as well as work independently. 
• Valid Drivers License and EIT Certification.
• Commitment to Nexamp's mission and have a passion for solving tomorrow's climate crisis today.
• Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization.  
• Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization. We value accountability and an ownership mentality.
• Ability to ask appropriate questions, analyze data, identify the root causes of problems, and present creative solutions.
• Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry.
• Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions.  

If you don’t meet 100% of the above qualifications, but see yourself contributing, please submit an application.  We encourage people from minority or marginalized groups to apply. 

At Nexamp, our mission is building the future of energy, so it is clean, simple, and accessible for all. We believe a diverse team brings different perspectives and experiences, thus benefiting our work. We are committed to providing a work environment free from discrimination. We are proud to be an equal opportunity employer. We do not discriminate against applicants on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, veteran status, or any other basis protected by law. By encouraging a culture where ideas and decisions come from all people, we believe it will help us grow, innovate, and be a part of environmental and social change. 

You’ll love working here because:  

Not only will you get to take part in meaningful work and have the chance to change the world alongside innovative, dedicated, and motivated peers, but you will also have access to all the benefits that Nexamp offers! This includes our competitive compensation package; a 401(k) employer-match; health, dental, and vision insurance starting day one; flexible paid time off and holiday PTO; commuter benefits, and cell phone reimbursement. We have headquarters in Boston, MA and Chicago, IL, in addition to growing offices nationwide. We provide healthy snacks, coffee, service days, and other volunteer opportunities, company outings, and more!

Compensation:  

The reasonably estimated salary for this role at Nexamp ranges from $120,000 - $135,000. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual bonus programs based on individual and company performance, non-annual sales incentive plans, or other non-annual incentive plans). Additionally, you may be eligible to participate in the Company’s stock option plan. Actual base salary may vary based upon, but is not limited to, skills and qualifications, internal equity, performance, and geographic location.

Nexamp's People team manages all aspects of recruitment and hiring within our organization. We want to inform third-party recruiters, staffing firms, and related agencies that Nexamp does not accept unsolicited resumes. Resumes will only be considered from these entities if a signed agreement is in place and the People team explicitly authorizes external recruiting assistance for a specific position. Any unsolicited resumes received will be deemed the property of Nexamp. We want to emphasize that Nexamp is not liable for any fees associated with unsolicited resumes.

About Klaviyo

Klaviyo empowers creators to own their destiny by making first-party data accessible and actionable like never before. We see innovators building incredible businesses every day using Klaviyo's platform, and we're here to make sure they have everything they need to succeed. We're a company that puts customers first, leads with curiosity, and builds with velocity.

We're looking for people who are excited about solving hard problems, who thrive in a fast-paced environment, and who want to make a meaningful impact on how businesses grow.

About the Role

We're looking for a Director of Security Risk and Trust who breaks the mold of traditional compliance leadership. This isn't a role where you'll spend your days pushing spreadsheets and chasing attestation deadlines—this is a role where you'll engineer solutions to governance and compliance challenges at scale, build systems that make security and trust a competitive advantage, and lead a team that operates at the intersection of security engineering, risk management, and regulatory compliance.

You'll own the strategy and execution of Klaviyo's Risk and Trust program, partnering deeply with Engineering, Product, Legal, IT, and business teams to embed compliance and risk management into how we build and operate—not bolt it on after the fact. You'll bring a strong technical foundation and an engineering mindset to everything you do, from designing automated compliance pipelines to developing governance frameworks for AI/ML systems. You'll need to be as comfortable reading Terraform configs and reviewing architecture diagrams as you are presenting risk posture to executive leadership.

This role reports to the CISO and is a critical member of the Security leadership team.

How You'll Make a Difference

Build and Own the Risk and Trust Strategy

• Define and execute a forward-looking strategy that scales with Klaviyo's growth, product evolution, and expansion into new markets and regulated industries
• Develop a risk management program that quantifies and communicates risk in terms the business can act on—not just heat maps, but data-driven models that inform real decisions
• Own the compliance roadmap across frameworks including ISO 27001, ISO 42001, ISO 27017, ISO 27018, SOC 2 Type II, HIPAA, GDPR, CCPA/CPRA, and emerging AI governance regulations, identifying where frameworks overlap and engineering unified control sets rather than duplicating effort
• Translate regulatory and compliance requirements into clear, actionable engineering requirements that development teams can implement without ambiguity

Engineer Solutions, Don't Just Document Them

• Build and maintain compliance-as-code infrastructure—automated evidence collection, continuous control monitoring, and policy-as-code implementations that reduce manual toil and increase assurance
• Design and implement tooling and integrations (leveraging APIs, scripting, and orchestration platforms) that connect GRC workflows with engineering systems (CI/CD pipelines, cloud infrastructure, identity platforms, etc.)
• Partner with Engineering and Platform teams to embed security and compliance controls directly into the software development lifecycle, infrastructure provisioning, and deployment pipelines without introducing toil or friction
• Evaluate, select, and optimize platforms and technologies, building automation that turns compliance from a periodic exercise into a continuous, real-time capability

Lead AI Security Governance

• Develop and implement a comprehensive AI/ML governance framework aligned with ISO 42001, the EU AI Act, NIST AI RMF, and emerging global AI regulations
• Partner with ML/AI and Data Science teams to establish security and compliance guardrails for model development, training data governance, model monitoring, and responsible AI deployment
• Conduct and oversee risk assessments specific to AI/ML systems, including risks related to data poisoning, model integrity, bias, prompt injection, and supply chain threats in the AI ecosystem
• Stay ahead of the rapidly evolving AI regulatory landscape and proactively position Klaviyo's governance posture to meet or exceed emerging requirements

Drive Cross-Functional Impact

• Partner with Product and Engineering leadership to ensure security and compliance are built into product design from day one—acting as a trusted technical advisor, not a blocker
• Collaborate with Legal and Privacy teams to operationalize regulatory requirements and ensure alignment between legal interpretation and technical implementation
• Work with Sales, Customer Success, and Trust teams to support customer-facing security and compliance needs, including customer audits, security questionnaires, and trust documentation
• Engage with executive leadership and the Board to communicate risk posture, compliance status, and strategic GRC investments in clear, business-relevant terms

Get Your Hands Dirty

• Roll up your sleeves and do the work—conduct technical risk assessments, review architecture designs, write automation scripts, troubleshoot control gaps, and dive into the details when it matters
• Personally lead critical compliance initiatives, audit responses, and incident-driven governance activities when the stakes are high
• Maintain deep technical currency by staying hands-on with cloud platforms (AWS, GCP, Azure), infrastructure-as-code tools, security tooling, and modern software development practices

What We're Looking For

Must-Haves

• 10+ years of experience in security, governance, risk, and compliance, with at least 5 years in a leadership role building and scaling programs at high-growth technology or SaaS companies
• Strong engineering and technical foundation—you've written code (Python, Go, or similar), built automation, worked in cloud-native environments, and can engage deeply with engineering teams on technical design and implementation
• Deep expertise across multiple compliance frameworks including ISO 27001, ISO 42001, ISO 27017, ISO 27018, SOC 2, HIPAA, GDPR, and SOX IT controls, with a demonstrated ability to rationalize and unify controls across overlapping frameworks
• Demonstrated experience in AI/ML security and governance, including familiarity with AI-specific risk frameworks, responsible AI principles, and the unique security challenges of machine learning systems
• Hands-on experience with cloud infrastructure and security (AWS strongly preferred), including understanding of IAM, networking, encryption, logging/monitoring, and infrastructure-as-code (Terraform, CloudFormation, etc.)
• Proven ability to build compliance-as-code and automated GRC capabilities, including evidence collection automation, continuous monitoring, and integration with engineering toolchains
• Exceptional cross-functional leadership skills—you've successfully partnered with Engineering, Product, Legal, and executive stakeholders to drive security and compliance outcomes without relying on authority alone
• Experience managing external audits and regulatory examinations end-to-end, with a track record of clean results and efficient audit processes

Strong communication skills with the ability to translate complex technical and regulatory concepts for diverse audiences—from engineers to board members

The Demand Gen Coordinator plays a critical operational role in managing the full funnel of inbound demand generation (DG) leads. The ideal candidate is detail-oriented, highly responsive, and comfortable using technology to scale communications and streamline manual tasks. 

This role is 100% onsite based out of Boston (Newbury St.)

Key Responsibilities

• Build, QA, and launch campaigns end-to-end across multiple markets and brands
• Turn core assets (eGuides, webinars, insights) into ads, emails, and landing pages
• Support paid media execution and creative testing (copy, formats, audiences)
• Build and optimize landing pages to improve conversion rates
• Manage webinar setup, logistics, and follow-up communications
• Track campaign performance (cost per lead, conversion rates, engagement) and recommend improvements
• Research and test new acquisition channels
• Use AI tools to accelerate content creation, campaign builds, and testing
• Own campaign project management - timelines, deliverables, and cross-team coordination from brief to launch
• Manage content and asset production - ensuring ads, emails, landing pages, and creative are developed, QA’d, and delivered on time

Required Qualifications

• 2 - 4 years of experience in demand generation, marketing operations, or B2B sales support
• Hands-on experience running Meta (Facebook/Instagram) ad campaigns - campaign creation, audience building, bid strategy, creative testing
• Excellent communication, organizational, and project management skills
• Highly responsive and comfortable in a fast-paced, cross-functional environment
• Savvy with AI tools (e.g., ChatGPT, Gemini, etc.) and capable of developing content prompts and sales messaging for automation
• Strong analytical instincts; able to monitor patterns in lead flow and performance

Compensation:

The pay range for this position is a base pay of $30–$36 hourly ($62,400–$75,000 annually); however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.

About the Team

We’re Partnerships at Klaviyo. Our mission is to drive growth by building and deepening relationships with partners—Global Systems Integrators (GSIs), system integrators (SIs), technology/ISV partners, agencies, and hyperscalers that make Klaviyo more powerful for everyone who uses it. We operate globally and partner closely with Sales, Marketing, Product, Customer Success and Operations to deliver better outcomes for our customers.

Overview

We are seeking a Strategic Partnerships Manager to drive the development, execution, and scaling of high-impact partnerships within Klaviyo’s ecosystem. This role is designed for a strategic operator who can recruit and build partnerships from the ground up, navigate complex and multi-threaded stakeholder environments, and deliver measurable business outcomes.

The primary focus of this role will be on GSIs and SIs, requiring deep engagement with consulting-led partners and strong alignment to enterprise sales motions. In addition, this role requires the agility to work across adjacent partner types—including technology/ISV partners and hyperscalers where appropriate, and to develop multi-partner plays that combine capabilities across the ecosystem.

Key Responsibilities

Partnership Strategy & Development (GSI/SI Focus)

• Identify, evaluate, and prioritize strategic partnership opportunities with GSIs and SIs that expand Klaviyo’s presence in the enterprise
• Build partnerships from zero-to-one, including sourcing, structuring, and launch
• Develop and own joint business plans aligned to co-sell, services-led, and transformation-driven GTM motions

Complex Relationship Management

• Own and manage multi-threaded relationships across GSI and SI organizations, including executives, alliance leaders, sales teams, and delivery organizations
• Act as the central point of coordination within Klaviyo, aligning stakeholders across Sales, Product, Marketing, and Customer Success
• Drive executive alignment and maintain strong internal and external stakeholder engagement to ensure partnership success

Revenue & Go-to-Market Execution

• Partner closely with Sales to drive partner-sourced and partner-influenced pipeline through GSI and SI co-selling motions
• Work with Partner sales to design, execute and manage joint go-to-market strategies, including account planning, co-selling frameworks, and partner-led opportunities
• Identify opportunities to accelerate deal cycles, expand deal sizes, and increase win rates through partner engagement

Multi-Partner Plays

• Collaborate with technology/ISV partners and hyperscalers where relevant to support joint customer solutions
• Develop and orchestrate multi-partner plays (e.g., GSI + ISV + Klaviyo) to deliver differentiated customer value
• Adapt engagement strategies across partner types, aligning incentives and roles within broader ecosystem motions

Project Management

• Lead cross-functional initiatives required to launch, operationalize, and scale partnerships
• Build and implement repeatable processes, frameworks, and playbooks to support GSI/SI partnership growth
• Manage timelines, dependencies, and deliverables across multiple stakeholders, ensuring high-quality execution

Qualifications

• 10+ years of experience in partnerships, business development or related roles
• Demonstrated ability to build and scale partnerships from the ground up, preferably with GSIs or SIs
• Experience managing complex, multi-threaded relationships across both external partners and internal teams
• Strong understanding of SaaS sales motions, enterprise pipeline development, and co-selling dynamics
• Proven project and program management skills, with the ability to drive cross-functional initiatives from concept to execution
• Ability to operate across multiple partner types and adapt to different business models
• Excellent communication, negotiation, and stakeholder management skills

• Familiarity with Klaviyo’s platform and broader martech landscape (CDPs, ESPs, ecommerce platforms)
• Experience working in high-growth or fast-paced environments

Key Competencies

• Strategic thinking with strong execution orientation
• Ability to manage complexity and multi-threaded relationships
• Agility across partner types and ecosystem dynamics
• Ability to influence without direct authority
• Strong organizational and operational discipline

Success Metrics

• Partner-sourced and partner-influenced revenue driven through GSI/SI partnerships
• Growth and depth of GSI/SI relationships
• Execution and outcomes of joint business plans and co-selling initiatives
• Effectiveness of multi-partner plays and ecosystem collaboration
• Internal stakeholder alignment and partner satisfaction

#LI-CR1 #LI-Hybrid #LI-Boston

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

About the Team

We’re Partnerships at Klaviyo. Our mission is to drive growth by building and deepening relationships with partners—Global Systems Integrators (GSIs), system integrators (SIs), technology/ISV partners, agencies, and hyperscalers that make Klaviyo more powerful for everyone who uses it. We operate globally and partner closely with Sales, Marketing, Product, Customer Success and Operations to deliver better outcomes for our customers.

Overview

We are seeking a Strategic Partnerships Manager to drive the development, execution, and scaling of high-impact partnerships within Klaviyo’s ecosystem. This role is designed for a strategic operator who can recruit and build partnerships from the ground up, navigate complex and multi-threaded stakeholder environments, and deliver measurable business outcomes.

The primary focus of this role will be on GSIs and SIs, requiring deep engagement with consulting-led partners and strong alignment to enterprise sales motions. In addition, this role requires the agility to work across adjacent partner types—including technology/ISV partners and hyperscalers where appropriate, and to develop multi-partner plays that combine capabilities across the ecosystem.

Key Responsibilities

Partnership Strategy & Development (GSI/SI Focus)

• Identify, evaluate, and prioritize strategic partnership opportunities with GSIs and SIs that expand Klaviyo’s presence in the enterprise
• Build partnerships from zero-to-one, including sourcing, structuring, and launch
• Develop and own joint business plans aligned to co-sell, services-led, and transformation-driven GTM motions

Complex Relationship Management

• Own and manage multi-threaded relationships across GSI and SI organizations, including executives, alliance leaders, sales teams, and delivery organizations
• Act as the central point of coordination within Klaviyo, aligning stakeholders across Sales, Product, Marketing, and Customer Success
• Drive executive alignment and maintain strong internal and external stakeholder engagement to ensure partnership success

Revenue & Go-to-Market Execution

• Partner closely with Sales to drive partner-sourced and partner-influenced pipeline through GSI and SI co-selling motions
• Work with Partner sales to design, execute and manage joint go-to-market strategies, including account planning, co-selling frameworks, and partner-led opportunities
• Identify opportunities to accelerate deal cycles, expand deal sizes, and increase win rates through partner engagement

Multi-Partner Plays

• Collaborate with technology/ISV partners and hyperscalers where relevant to support joint customer solutions
• Develop and orchestrate multi-partner plays (e.g., GSI + ISV + Klaviyo) to deliver differentiated customer value
• Adapt engagement strategies across partner types, aligning incentives and roles within broader ecosystem motions

Project Management

• Lead cross-functional initiatives required to launch, operationalize, and scale partnerships
• Build and implement repeatable processes, frameworks, and playbooks to support GSI/SI partnership growth
• Manage timelines, dependencies, and deliverables across multiple stakeholders, ensuring high-quality execution

Qualifications

• 10+ years of experience in partnerships, business development or related roles
• Demonstrated ability to build and scale partnerships from the ground up, preferably with GSIs or SIs
• Experience managing complex, multi-threaded relationships across both external partners and internal teams
• Strong understanding of SaaS sales motions, enterprise pipeline development, and co-selling dynamics
• Proven project and program management skills, with the ability to drive cross-functional initiatives from concept to execution
• Ability to operate across multiple partner types and adapt to different business models
• Excellent communication, negotiation, and stakeholder management skills

• Familiarity with Klaviyo’s platform and broader martech landscape (CDPs, ESPs, ecommerce platforms)
• Experience working in high-growth or fast-paced environments

Key Competencies

• Strategic thinking with strong execution orientation
• Ability to manage complexity and multi-threaded relationships
• Agility across partner types and ecosystem dynamics
• Ability to influence without direct authority
• Strong organizational and operational discipline

Success Metrics

• Partner-sourced and partner-influenced revenue driven through GSI/SI partnerships
• Growth and depth of GSI/SI relationships
• Execution and outcomes of joint business plans and co-selling initiatives
• Effectiveness of multi-partner plays and ecosystem collaboration
• Internal stakeholder alignment and partner satisfaction

#LI-CR1 #LI-Hybrid #LI-Denver

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

About the Team

We’re Partnerships at Klaviyo. Our mission is to drive growth by building and deepening relationships with partners—Global Systems Integrators (GSIs), system integrators (SIs), technology/ISV partners, agencies, and hyperscalers that make Klaviyo more powerful for everyone who uses it. We operate globally and partner closely with Sales, Marketing, Product, Customer Success and Operations to deliver better outcomes for our customers.

Overview

We are seeking a Strategic Partnerships Manager to drive the development, execution, and scaling of high-impact partnerships within Klaviyo’s ecosystem. This role is designed for a strategic operator who can recruit and build partnerships from the ground up, navigate complex and multi-threaded stakeholder environments, and deliver measurable business outcomes.

The primary focus of this role will be on GSIs and SIs, requiring deep engagement with consulting-led partners and strong alignment to enterprise sales motions. In addition, this role requires the agility to work across adjacent partner types—including technology/ISV partners and hyperscalers where appropriate, and to develop multi-partner plays that combine capabilities across the ecosystem.

Key Responsibilities

Partnership Strategy & Development (GSI/SI Focus)

• Identify, evaluate, and prioritize strategic partnership opportunities with GSIs and SIs that expand Klaviyo’s presence in the enterprise
• Build partnerships from zero-to-one, including sourcing, structuring, and launch
• Develop and own joint business plans aligned to co-sell, services-led, and transformation-driven GTM motions

Complex Relationship Management

• Own and manage multi-threaded relationships across GSI and SI organizations, including executives, alliance leaders, sales teams, and delivery organizations
• Act as the central point of coordination within Klaviyo, aligning stakeholders across Sales, Product, Marketing, and Customer Success
• Drive executive alignment and maintain strong internal and external stakeholder engagement to ensure partnership success

Revenue & Go-to-Market Execution

• Partner closely with Sales to drive partner-sourced and partner-influenced pipeline through GSI and SI co-selling motions
• Work with Partner sales to design, execute and manage joint go-to-market strategies, including account planning, co-selling frameworks, and partner-led opportunities
• Identify opportunities to accelerate deal cycles, expand deal sizes, and increase win rates through partner engagement

Multi-Partner Plays

• Collaborate with technology/ISV partners and hyperscalers where relevant to support joint customer solutions
• Develop and orchestrate multi-partner plays (e.g., GSI + ISV + Klaviyo) to deliver differentiated customer value
• Adapt engagement strategies across partner types, aligning incentives and roles within broader ecosystem motions

Project Management

• Lead cross-functional initiatives required to launch, operationalize, and scale partnerships
• Build and implement repeatable processes, frameworks, and playbooks to support GSI/SI partnership growth
• Manage timelines, dependencies, and deliverables across multiple stakeholders, ensuring high-quality execution

Qualifications

• 10+ years of experience in partnerships, business development or related roles
• Demonstrated ability to build and scale partnerships from the ground up, preferably with GSIs or SIs
• Experience managing complex, multi-threaded relationships across both external partners and internal teams
• Strong understanding of SaaS sales motions, enterprise pipeline development, and co-selling dynamics
• Proven project and program management skills, with the ability to drive cross-functional initiatives from concept to execution
• Ability to operate across multiple partner types and adapt to different business models
• Excellent communication, negotiation, and stakeholder management skills

• Familiarity with Klaviyo’s platform and broader martech landscape (CDPs, ESPs, ecommerce platforms)
• Experience working in high-growth or fast-paced environments

Key Competencies

• Strategic thinking with strong execution orientation
• Ability to manage complexity and multi-threaded relationships
• Agility across partner types and ecosystem dynamics
• Ability to influence without direct authority
• Strong organizational and operational discipline

Success Metrics

• Partner-sourced and partner-influenced revenue driven through GSI/SI partnerships
• Growth and depth of GSI/SI relationships
• Execution and outcomes of joint business plans and co-selling initiatives
• Effectiveness of multi-partner plays and ecosystem collaboration
• Internal stakeholder alignment and partner satisfaction

#LI-CR1 #LI-Hybrid #LI-San Francisco

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

About the Team

We’re Partnerships at Klaviyo. Our mission is to drive growth by building and deepening relationships with partners—Global Systems Integrators (GSIs), system integrators (SIs), technology/ISV partners, agencies, and hyperscalers that make Klaviyo more powerful for everyone who uses it. We operate globally and partner closely with Sales, Marketing, Product, Customer Success and Operations to deliver better outcomes for our customers.

Overview

We are seeking a Strategic Partnerships Manager to drive the development, execution, and scaling of high-impact partnerships within Klaviyo’s ecosystem. This role is designed for a strategic operator who can recruit and build partnerships from the ground up, navigate complex and multi-threaded stakeholder environments, and deliver measurable business outcomes.

The primary focus of this role will be on GSIs and SIs, requiring deep engagement with consulting-led partners and strong alignment to enterprise sales motions. In addition, this role requires the agility to work across adjacent partner types—including technology/ISV partners and hyperscalers where appropriate, and to develop multi-partner plays that combine capabilities across the ecosystem.

Key Responsibilities

Partnership Strategy & Development (GSI/SI Focus)

• Identify, evaluate, and prioritize strategic partnership opportunities with GSIs and SIs that expand Klaviyo’s presence in the enterprise
• Build partnerships from zero-to-one, including sourcing, structuring, and launch
• Develop and own joint business plans aligned to co-sell, services-led, and transformation-driven GTM motions

Complex Relationship Management

• Own and manage multi-threaded relationships across GSI and SI organizations, including executives, alliance leaders, sales teams, and delivery organizations
• Act as the central point of coordination within Klaviyo, aligning stakeholders across Sales, Product, Marketing, and Customer Success
• Drive executive alignment and maintain strong internal and external stakeholder engagement to ensure partnership success

Revenue & Go-to-Market Execution

• Partner closely with Sales to drive partner-sourced and partner-influenced pipeline through GSI and SI co-selling motions
• Work with Partner sales to design, execute and manage joint go-to-market strategies, including account planning, co-selling frameworks, and partner-led opportunities
• Identify opportunities to accelerate deal cycles, expand deal sizes, and increase win rates through partner engagement

Multi-Partner Plays

• Collaborate with technology/ISV partners and hyperscalers where relevant to support joint customer solutions
• Develop and orchestrate multi-partner plays (e.g., GSI + ISV + Klaviyo) to deliver differentiated customer value
• Adapt engagement strategies across partner types, aligning incentives and roles within broader ecosystem motions

Project Management

• Lead cross-functional initiatives required to launch, operationalize, and scale partnerships
• Build and implement repeatable processes, frameworks, and playbooks to support GSI/SI partnership growth
• Manage timelines, dependencies, and deliverables across multiple stakeholders, ensuring high-quality execution

Qualifications

• 10+ years of experience in partnerships, business development or related roles
• Demonstrated ability to build and scale partnerships from the ground up, preferably with GSIs or SIs
• Experience managing complex, multi-threaded relationships across both external partners and internal teams
• Strong understanding of SaaS sales motions, enterprise pipeline development, and co-selling dynamics
• Proven project and program management skills, with the ability to drive cross-functional initiatives from concept to execution
• Ability to operate across multiple partner types and adapt to different business models
• Excellent communication, negotiation, and stakeholder management skills

• Familiarity with Klaviyo’s platform and broader martech landscape (CDPs, ESPs, ecommerce platforms)
• Experience working in high-growth or fast-paced environments

Key Competencies

• Strategic thinking with strong execution orientation
• Ability to manage complexity and multi-threaded relationships
• Agility across partner types and ecosystem dynamics
• Ability to influence without direct authority
• Strong organizational and operational discipline

Success Metrics

• Partner-sourced and partner-influenced revenue driven through GSI/SI partnerships
• Growth and depth of GSI/SI relationships
• Execution and outcomes of joint business plans and co-selling initiatives
• Effectiveness of multi-partner plays and ecosystem collaboration
• Internal stakeholder alignment and partner satisfaction

#LI-CR1 

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

About the Team
The Groups Platform team is responsible for building and operating the foundational audience systems that power Klaviyo. Segmentation is one of the most critical capabilities in the product, enabling customers to deliver personalized, high-performing marketing that drives engagement, revenue, and retention.

As part of Klaviyo’s Data Infrastructure pillar, this team owns the systems behind lists and segments—ensuring they are performant, reliable, and scalable, as data volumes and use cases grow. These systems sit at the intersection of data platform, product experience, and business impact, powering how customers define, analyze, and activate their audiences.

Segmentation is a key reason customers choose Klaviyo over other platforms. Research shows that customers who effectively use segments see improved ROI, lower churn, and increased expansion. At the same time, customer needs are evolving, and its the team’s mission to deliver advanced expressiveness, faster iteration, and deeper insights into performance and what actually drives results.

The Role
We’re looking for a Lead Product Manager to drive the strategy and execution of Klaviyo’s segmentation platform. In this role, you will define how audiences are created, evaluated, and leveraged across the product to enable precise and effective targeting at scale.

You’ll work closely with cross-functional partners to build a segmentation system that is fast, reliable, and expressive. This includes improving performance and correctness of segment evaluation, expanding the flexibility of segment definitions, and enabling customers to better understand and optimize their audiences.

This role is ideal for a product leader with strong systems thinking who enjoys solving complex data problems while also delivering intuitive, high-impact customer-facing capabilities.

What You’ll Do

• Define and own the product vision and roadmap for Klaviyo’s segmentation platform.
• Build and operate segmentation as a first-class data product, optimized for correctness, performance, and scale.
• Partner with engineering to improve system performance, including segmentation latency, reliability, and SLA adherence.
• Evolve the expressiveness of segmentation (e.g., nested logic, advanced conditions) to meet the needs of mid-market and enterprise customers.
• Ensure segment definitions are consistent, explainable, and resilient as data complexity grows.
• Develop capabilities that help customers analyze, iterate on, and optimize high-value audiences.
• Introduce recommendations and insights to guide customers toward effective segmentation strategies based on best practices and their own data.
• Define and track key metrics, including latency (P95), success rate, freshness and correctness SLAs, and system reliability.
• Lead cross-functional initiatives across product, engineering, data, and go-to-market teams to improve how audiences are defined and activated.
• Communicate product strategy, tradeoffs, and technical decisions clearly across stakeholders.

Who You Are

• 7–10+ years of product management experience, with meaningful experience building data platforms, infrastructure products, or technically complex systems.
• Strong technical depth with the ability to work closely with engineers on system design, performance, and scalability.
• Experience working with large-scale data systems, query systems, or real-time/near-real-time evaluation systems.
• Track record of building customer-facing products on top of complex backend systems.
• Strong analytical skills with experience defining and managing system-level metrics and SLAs.
• Ability to balance infrastructure investments with user-facing product improvements.
• Excellent cross-functional communicator who can align engineering, product, and business stakeholders.
• Experience in marketing technology, personalization systems, or audience platforms is a strong plus.

Why This Role Matters
Segmentation is at the heart of Klaviyo’s ability to deliver value to customers. It directly impacts customer outcomes—from campaign performance to retention and expansion—and underpins the company’s broader personalization strategy.

In this role, you will shape the systems that enable customers to understand and act on their data with precision. By improving the performance, flexibility, and intelligence of segmentation, you will unlock more advanced use cases, drive better business outcomes for customers, and reinforce Klaviyo’s position as a leader in data-driven marketing.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Lead Product Manager, Data Management/Governance

As Klaviyo continues to expand its data platform and invest in AI-driven capabilities, the ability to manage, govern, and structure data effectively becomes increasingly important. The Data Management and Governance team plays a foundational role in ensuring that teams across the company can build reliable products, analytics, and AI systems on top of trusted data.

In this role, you will help shape the systems that define how data is managed across the platform, enabling teams to move faster while maintaining the quality, reliability, and governance required to operate at scale.

About the Team

The Data Management and Governance team is responsible for building the foundational systems that ensure Klaviyo’s data is reliable, discoverable, and trusted across the platform. As Klaviyo continues to scale its data ecosystem and invest in AI-powered capabilities, strong governance and data management infrastructure are critical to enabling teams to build intelligent, data-driven products.

This team focuses on creating the frameworks, tooling, and standards that support how data is structured, modeled, and accessed across the organization. This includes investments in areas such as data governance, metadata management, semantic layers, and data discoverability, ensuring that teams can confidently build analytics, automation, and AI-powered experiences on top of high-quality data.

Sitting at the intersection of data platform, analytics infrastructure, and AI, the team partners closely with engineering, data, and product teams to design systems that scale with Klaviyo’s growing data needs.

The Role

We’re looking for a Lead Product Manager to drive the strategy and execution for Klaviyo’s Data Management and Governance capabilities. In this role, you will define how data is structured, governed, and made accessible across the platform to support internal teams and customer-facing products.

You’ll work closely with engineering, data platform teams, and AI/ML teams to design scalable systems that support reliable data usage across the company. This includes evaluating build vs. buy decisions for key infrastructure components, developing semantic data layers, and improving the ways teams discover and interact with data.

This role is ideal for a product leader with strong systems thinking who enjoys solving complex platform problems and building foundational infrastructure that unlocks innovation across the organization.

What You’ll Do

• Define and own the product vision and roadmap for Klaviyo’s data management and governance capabilities.
• Partner closely with engineering and data platform teams to design scalable systems for data governance, metadata management, lineage, and data quality.
• Drive the development of semantic data layers and modeling frameworks that simplify how teams interact with complex data systems.
• Evaluate and lead build vs. buy decisions for components of the data management stack.
• Collaborate with AI/ML teams to ensure data systems support emerging AI-powered and agent-based capabilities.
• Define and track success metrics around data quality, governance adoption, discoverability, and platform reliability.
• Lead cross-functional initiatives that improve how data is structured, documented, and accessed across the organization.
• Communicate product strategy, tradeoffs, and technical decisions clearly across engineering, leadership, and cross-functional partners.

Who You Are

• 7–10+ years of product management experience, with meaningful experience building data platforms, infrastructure products, or data tooling.
• Strong technical depth with the ability to work closely with engineers on system design and architecture decisions.
• Experience working with data governance frameworks, metadata systems, semantic layers, or analytics infrastructure.
• Comfortable operating in highly technical environments involving large-scale data systems or AI/ML platforms.
• Strong analytical and problem-solving skills with the ability to define clear metrics, KPIs, and system performance indicators.
• Experience evaluating build vs. buy decisions for complex infrastructure products.
• Excellent cross-functional communicator who can align engineering, data, and product stakeholders around a shared strategy.
• An engineering or technical background is highly valued but not required.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Software Engineer II - Analytics Data Engineering | AI & Analytics Data Enablement

Location: Boston, MA

About the Role

Data is the lifeblood of Klaviyo. As a Data Engineer on this team, you will sit at the intersection of infrastructure and intelligence. You won’t just be moving data; you’ll be building the foundations that power our next generation of AI-driven features and enterprise-scale analytics.

You will bridge the gap between data engineering and product impact. Your work will involve developing scalable Spark pipelines, tuning our storage and query patterns to ensure low-latency performance for our enterprise customers, and modeling the high-impact datasets that drive Klaviyo's analytics and machine learning engines.

What You’ll Do

• Build Production-Grade Foundations: Develop and maintain scalable data pipelines and core tables using PySpark, Airflow, and dbt. You will implement the foundational datasets that power our AI, ML, and Analytics products.
• Optimize for Enterprise Performance: Tune Spark jobs and storage patterns to ensure low-latency data retrieval. You will help implement materialized views and efficient partitioning strategies to support high-performance reporting at scale.
• Treat Data as a Product: Contribute to the full lifecycle of datasets. This includes defining clear data contracts with upstream teams, writing maintainable code via peer reviews, and ensuring every asset is well-documented and trusted by downstream users.
• Drive Operational Excellence: Ensure the reliability of our data engine by monitoring for freshness, volume anomalies, and schema changes. You will be responsible for ensuring that when a customer loads a dashboard, the data is accurate and on time.
• Partner Cross-Functionally: Collaborate with Product, Engineering, and AI/ML teams to define consistent metrics that align with business goals. You will act as a bridge to ensure new features land with robust data support.
• Innovate with AI: Look for opportunities to put AI at the center of your workflow, whether it is using AI to generate tests, detect data anomalies, or accelerate complex analysis.

Who You Are

• The Experience: 2+ years of experience in data engineering or a data-intensive software engineering role. You’ve moved past the "beginner" phase and are comfortable taking a project from a design doc to a production deployment.
• Fluent in SQL and Python: You have a solid grasp of SQL for high-performance querying and are comfortable using Python for data manipulation and automation. You focus on writing code that balances speed with reliability.
• Distributed Systems Knowledge: You have hands-on experience with Spark (PySpark/SparkSQL) and understand how to tune jobs for performance in a cloud environment (AWS/EMR).
• Modeling Intuition: You understand the difference between a "raw table" and a "semantic layer." You’ve worked with modern modeling tools (like dbt) and understand partitioning, schema evolution, and lakehouse concepts (Iceberg/Delta).
• Performance Minded: You care about latency. You enjoy the challenge of making a query run faster and understand how to use materialized views and caching effectively.
• Collaborative & Curious: You’re an inclusive collaborator who enjoys working with Product and Data Science. You’re excited to experiment with AI tools to make your own engineering workflow more efficient.

Nice to Haves

• Experience with Iceberg table maintenance and compaction.
• Exposure to Terraform or other Infrastructure-as-Code tools.
• A background in Martech or SaaS platforms dealing with high-frequency event data.
• Experience building data products that directly power customer-facing UI components and/or support AI/ML features.
• Experience building near real-time or streaming pipelines for user-facing analytics or monitoring.
• Hands-on work with analytics engineering tools and practices (e.g., dbt, metrics layers, semantic models).
• Familiarity with statistical modeling and machine learning.

SWE II, Core Reporting (Boston, MA) 

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

Klaviyo operates a real-time data analytics platform coded primarily in Python that is built for massive scale. Engineers come to Klaviyo with experience in a variety of languages and from a number of disciplines.

The Core Reporting Team is responsible for powering Klaviyo’s analytics foundation.  We deliver scalable, consistent, and trustworthy reporting infrastructure that enables every team at Klaviyo to ship analytics faster - and every customer to understand, trust, and act on their data. The team builds curated and customizable reporting experiences that serve all of Klaviyo’s customers. The team collaborates closely with Product, Design, and cross-functional partners across Klaviyo to ensure that insights are not just observed but operationalized, connecting analytics directly to action. 

As an Engineer on the Core Reporting Team, you can expect to be deeply involved in the technical strategy behind how we access, aggregate, and present data at scale across the Klaviyo platform. You'll own projects that contribute to driving adoption and retention of the analytics platform, building the reporting capabilities that are a key reason customers purchase and expand with Klaviyo. You'll work full stack, from the data access and storage layers that power enterprise-grade analytics, to the front-end experiences that make complex data intuitive and actionable. Your tech stack will include Python, TypeScript, React, AWS, and Django.

How You Will Make a Difference

• Deliver reporting capabilities that drive adoption and directly contribute to growth
• Build experiences that close the loop from insight to action, enabling customers to create segments, campaigns, and flows directly from reporting surfaces.
• Develop product-led experiences that make the value of Analytics visible and compelling.
• Work cross-functionally with Product, Design, Data Science, and partner engineering teams to shape the roadmap and technical direction of analytics at Klaviyo
• Have ample opportunities for growth as the team expands its scope across enterprise portfolio analytics, AI-assisted exploration, and agentic integrations

Who You Are

• 2+ years of experience working in a in a full stack capacity
• Proficient in at least one modern programming language (Python or TypeScript/React are a plus)
• Degree or equivalent experience in a software engineering discipline
• Able to communicate well and collaborate effectively across disciplines
• Able to work with others on a team and partner closely with product, design, and data stakeholders
• Able to learn continuously and adapt to a high-growth environment
• Able to stick with and solve difficult problems, particularly around data at scale
• Excited to work at the intersection of data visualization, analytics, and AI. Building experiences that help customers understand and act on their data
• Interested in up-market product challenges, including enterprise-grade reliability, and customization.

Technologies We Use (non-exhaustive)

• Front-end technologies like TypeScript, React, Styled Components, and CSS
• Backend primarily using Django, FastAPI, and Python
• Infrastructure on AWS and Kubernetes

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Klaviyo is growing fast, and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech.

We love tackling tough engineering problems and look for engineers who specialize in certain areas but are passionate about building, owning, and scaling features end to end — breaking through any obstacle or technical challenge in their way. We push each other to move out of our comfort zone, learn new technologies, and work hard to ensure each day is better than the last.

Location:
This position is based in our Boston office, and team members are expected to be onsite at least three days per week.

Our Stack and Culture:
Klaviyo operates a real-time data platform coded in Python, built for massive scale on Amazon Web Services (AWS). Engineers come to Klaviyo with experience in a variety of languages and from a number of disciplines.

Team Overview:
The API team empowers product development teams at Klaviyo to create consistent, reliable, and developer-friendly public and internal APIs by providing robust frameworks, intuitive tools, and expert support.

Areas of ownership include:

• Public API Framework: Building consistent, reliable, and performant public APIs.

• Internal API Platform: A standardized platform for building, deploying, and consuming internal APIs to accelerate development and improve reliability.

• Encoded Objects: Standardized data schema definition and serialization framework ensuring consistency and compatibility across systems.

• API Rate Limiter: System enforcing request limits to protect API reliability and performance.

Responsibilities:

• Contribute to the evolution of Klaviyo’s public and internal API platforms.

• Participate in code reviews, product specifications, and scope definition.

• Collaborate with product owners and engineering peers to deliver high-quality, scalable solutions.

• Influence the direction and priorities of the API team.

Required Skills:

• 3–5+ years of experience in software engineering.

• Experience working with both monolithic and microservices architectures.

• Experience with CI/CD pipelines.

• Strong debugging and performance optimization skills.

Team Tech Stack:
Python, Django REST Framework, Django, FastAPI
MySQL / PostgreSQL, DocumentDB, ClickHouse
Redis, Memcached, RabbitMQ / Celery / Apache Pulsar

Preferred Skills:

• Experience with metaprogramming.

• Experience with Go.

• Familiarity with JSON:API.

• Experience designing and building internal or public APIs.

• Experience with Service-Oriented Architecture (preferably in Python).

• Experience working with RESTful applications, APIs, or gRPC.