About the role

Thatch is rewiring how health benefits work. We build software that gives employees real control over how they use their benefits.

We’re looking for an Infrastructure Engineer to own the reliability, security, and performance of the platform that powers Thatch. Every product team depends on the infrastructure you design and operate.

Our platform runs in a HIPAA-compliant environment and handles sensitive healthcare data. Reliability and security are foundational. The systems you build must be secure, observable, and resilient under real-world load.

We organize engineering around product teams that serve members, employers, and partners. The Infrastructure team builds and operates the platform that enables them to ship reliably.

What you will do

• Own infrastructure health, performance, and reliability across the stack.
• Make architectural decisions and improve how we build and operate.
• Design and evolve infrastructure using Terraform.
• Improve CI/CD, deployments, and developer workflows so teams ship faster.
• Strengthen security across access controls, vulnerability management, and dependencies.
• Identify and eliminate reliability risks before they impact customers.

What we are looking for

• Experience operating production infrastructure, platform, DevOps, or SRE systems.
• A track record of owning critical systems end-to-end.
• Strong experience with PostgreSQL or comparable relational databases in production.
• Experience managing infrastructure as code using Terraform.
• Sound judgment across reliability, performance, and security tradeoffs.
• A bias toward automation and improving developer productivity.

We hire engineers across multiple levels and care most about the scope you’ve owned, the impact you’ve had, and how you make decisions.

Tools and tech stack

• Ruby on Rails
• PostgreSQL
• Terraform
• Modern cloud infrastructure and CI/CD tooling

You don’t need experience with every tool above. You do need to be able to operate systems responsibly in a regulated environment.

Experience that stands out

• Experience operating in HIPAA or SOC 2 environments.
• Deep PostgreSQL performance tuning or replication management.
• Building internal tooling that improves developer productivity.
• Improving observability, incident response, or overall security posture.

What to expect

We aim to move quickly, and most candidates complete the process within 2–3 weeks. The interview process typically includes:

• An initial conversation with a recruiter.
• A collaborative pair programming session.
• A systems or infrastructure design discussion.
• A conversation with members of the engineering team.
• A final conversation with engineering and company leadership. 

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead the engineering group responsible for driving Brex’s growth engine. This role involves strategic planning, team management, technical guidance, and cross-functional collaboration. The ideal candidate is a seasoned engineering leader with a strong background in driving growth.

Where you’ll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead and mentor high-performing teams of both product engineers and Salesforce admins and developers, fostering their career development through coaching, feedback, and hands-on guidance.
• Drive the architectural vision, technical roadmap, and project execution for our Salesforce platform, GTM applications, and Marketing website (Brex.com), ensuring scalability, performance, and security.
• Champion and integrate AI-native solutions within our Sales, Marketing, Operations, and CX systems and workflows of your teams to drive efficiency and unlock new capabilities.
• Partner with stakeholders across Sales, Marketing, Operations, and CX, acting as a strategic advisor to translate business needs into a prioritized engineering backlog while being jointly accountable to business metrics such as CAC, payback, and rep capacity.
• Own the operational excellence of your group, managing sprint capacity, removing blockers, and ensuring high-velocity, high-quality delivery.
• Establish and enforce engineering best practices for Sales and Marketing applications and the Salesforce ecosystem, including advanced DevOps (CI/CD, source control, release management), code quality, and system governance.
• Design and oversee the implementation of complex integrations and automation across our GTM systems and third-party applications, including owning build vs buy decisions.

Requirements

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 8+ years of software engineering experience with a strong technical background, with 3+ years of experience managing or leading multiple technical teams in a high-growth environment.
• 3+ years of progressive experience in Salesforce development and architecture.
• Deep expertise in the Salesforce platform, including Apex, Lightning Web Components, SOQL, and platform APIs.
• Experience architecting and building robust integrations between Salesforce and a broader ecosystem of GTM tools and third-party applications.
• Excellent interpersonal and relationship-building skills with the ability to manage and communicate effectively with XFN partners (e.g. Sales, Marketing, CX, and Operations) at all levels, from individual contributors to senior leadership.
• A strategic mindset with the ability to balance long-term platform health with immediate business needs, and a proven ability to prioritize and push back when work is not aligned with company goals.
• A passion for leveraging AI to improve both team productivity and the products you build.

Bonus points

• Salesforce certifications (e.g., Platform Developer II, Application/System Architect).
• Experience managing remote or distributed engineering teams.
• Former founders welcome.
• Experience building Slack applications and integrations.
• Experience with B2B growth.
• You have started your own technology venture or were a foundational engineering member of an early-stage start up. We value entrepreneurial spirit & scrappiness!
• You are a champion for the customer and constantly put yourself in the shoes of your users, and strive to create an intuitive and delightful experience.

Compensation

The expected salary range for this role is $300,000 - $375,000 CAD. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead the engineering group responsible for driving Brex’s growth engine. This role involves strategic planning, team management, technical guidance, and cross-functional collaboration. The ideal candidate is a seasoned engineering leader with a strong background in driving growth.

Where you’ll work

This role will be based in our Seattle office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead and mentor high-performing teams of both product engineers and Salesforce admins and developers, fostering their career development through coaching, feedback, and hands-on guidance.
• Drive the architectural vision, technical roadmap, and project execution for our Salesforce platform, GTM applications, and Marketing website (Brex.com), ensuring scalability, performance, and security.
• Champion and integrate AI-native solutions within our Sales, Marketing, Operations, and CX systems and workflows of your teams to drive efficiency and unlock new capabilities.
• Partner with stakeholders across Sales, Marketing, Operations, and CX, acting as a strategic advisor to translate business needs into a prioritized engineering backlog while being jointly accountable to business metrics such as CAC, payback, and rep capacity.
• Own the operational excellence of your group, managing sprint capacity, removing blockers, and ensuring high-velocity, high-quality delivery.
• Establish and enforce engineering best practices for Sales and Marketing applications and the Salesforce ecosystem, including advanced DevOps (CI/CD, source control, release management), code quality, and system governance.
• Design and oversee the implementation of complex integrations and automation across our GTM systems and third-party applications, including owning build vs buy decisions.

Requirements

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 8+ years of software engineering experience with a strong technical background, with 3+ years of experience managing or leading multiple technical teams in a high-growth environment.
• 3+ years of progressive experience in Salesforce development and architecture.
• Deep expertise in the Salesforce platform, including Apex, Lightning Web Components, SOQL, and platform APIs.
• Experience architecting and building robust integrations between Salesforce and a broader ecosystem of GTM tools and third-party applications.
• Excellent interpersonal and relationship-building skills with the ability to manage and communicate effectively with XFN partners (e.g. Sales, Marketing, CX, and Operations) at all levels, from individual contributors to senior leadership.
• A strategic mindset with the ability to balance long-term platform health with immediate business needs, and a proven ability to prioritize and push back when work is not aligned with company goals.
• A passion for leveraging AI to improve both team productivity and the products you build.

Bonus points

• Salesforce certifications (e.g., Platform Developer II, Application/System Architect).
• Experience managing remote or distributed engineering teams.
• Former founders welcome.
• Experience building Slack applications and integrations.
• Experience with B2B growth.
• You have started your own technology venture or were a foundational engineering member of an early-stage start up. We value entrepreneurial spirit & scrappiness!
• You are a champion for the customer and constantly put yourself in the shoes of your users, and strive to create an intuitive and delightful experience.

Compensation

The expected salary range for this role is $300,000 - $375,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead the engineering group responsible for driving Brex’s growth engine. This role involves strategic planning, team management, technical guidance, and cross-functional collaboration. The ideal candidate is a seasoned engineering leader with a strong background in driving growth.

Where you’ll work

This role will be based in our New York office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead and mentor high-performing teams of both product engineers and Salesforce admins and developers, fostering their career development through coaching, feedback, and hands-on guidance.
• Drive the architectural vision, technical roadmap, and project execution for our Salesforce platform, GTM applications, and Marketing website (Brex.com), ensuring scalability, performance, and security.
• Champion and integrate AI-native solutions within our Sales, Marketing, Operations, and CX systems and workflows of your teams to drive efficiency and unlock new capabilities.
• Partner with stakeholders across Sales, Marketing, Operations, and CX, acting as a strategic advisor to translate business needs into a prioritized engineering backlog while being jointly accountable to business metrics such as CAC, payback, and rep capacity.
• Own the operational excellence of your group, managing sprint capacity, removing blockers, and ensuring high-velocity, high-quality delivery.
• Establish and enforce engineering best practices for Sales and Marketing applications and the Salesforce ecosystem, including advanced DevOps (CI/CD, source control, release management), code quality, and system governance.
• Design and oversee the implementation of complex integrations and automation across our GTM systems and third-party applications, including owning build vs buy decisions.

Requirements

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 8+ years of software engineering experience with a strong technical background, with 3+ years of experience managing or leading multiple technical teams in a high-growth environment.
• 3+ years of progressive experience in Salesforce development and architecture.
• Deep expertise in the Salesforce platform, including Apex, Lightning Web Components, SOQL, and platform APIs.
• Experience architecting and building robust integrations between Salesforce and a broader ecosystem of GTM tools and third-party applications.
• Excellent interpersonal and relationship-building skills with the ability to manage and communicate effectively with XFN partners (e.g. Sales, Marketing, CX, and Operations) at all levels, from individual contributors to senior leadership.
• A strategic mindset with the ability to balance long-term platform health with immediate business needs, and a proven ability to prioritize and push back when work is not aligned with company goals.
• A passion for leveraging AI to improve both team productivity and the products you build.

Bonus points

• Salesforce certifications (e.g., Platform Developer II, Application/System Architect).
• Experience managing remote or distributed engineering teams.
• Former founders welcome.
• Experience building Slack applications and integrations.
• Experience with B2B growth.
• You have started your own technology venture or were a foundational engineering member of an early-stage start up. We value entrepreneurial spirit & scrappiness!
• You are a champion for the customer and constantly put yourself in the shoes of your users, and strive to create an intuitive and delightful experience.

Compensation

The expected salary range for this role is $300,000 - $375,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead the engineering group responsible for driving Brex’s growth engine. This role involves strategic planning, team management, technical guidance, and cross-functional collaboration. The ideal candidate is a seasoned engineering leader with a strong background in driving growth.

Where you’ll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead and mentor high-performing teams of both product engineers and Salesforce admins and developers, fostering their career development through coaching, feedback, and hands-on guidance.
• Drive the architectural vision, technical roadmap, and project execution for our Salesforce platform, GTM applications, and Marketing website (Brex.com), ensuring scalability, performance, and security.
• Champion and integrate AI-native solutions within our Sales, Marketing, Operations, and CX systems and workflows of your teams to drive efficiency and unlock new capabilities.
• Partner with stakeholders across Sales, Marketing, Operations, and CX, acting as a strategic advisor to translate business needs into a prioritized engineering backlog while being jointly accountable to business metrics such as CAC, payback, and rep capacity.
• Own the operational excellence of your group, managing sprint capacity, removing blockers, and ensuring high-velocity, high-quality delivery.
• Establish and enforce engineering best practices for Sales and Marketing applications and the Salesforce ecosystem, including advanced DevOps (CI/CD, source control, release management), code quality, and system governance.
• Design and oversee the implementation of complex integrations and automation across our GTM systems and third-party applications, including owning build vs buy decisions.

Requirements

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 8+ years of software engineering experience with a strong technical background, with 3+ years of experience managing or leading multiple technical teams in a high-growth environment.
• 3+ years of progressive experience in Salesforce development and architecture.
• Deep expertise in the Salesforce platform, including Apex, Lightning Web Components, SOQL, and platform APIs.
• Experience architecting and building robust integrations between Salesforce and a broader ecosystem of GTM tools and third-party applications.
• Excellent interpersonal and relationship-building skills with the ability to manage and communicate effectively with XFN partners (e.g. Sales, Marketing, CX, and Operations) at all levels, from individual contributors to senior leadership.
• A strategic mindset with the ability to balance long-term platform health with immediate business needs, and a proven ability to prioritize and push back when work is not aligned with company goals.
• A passion for leveraging AI to improve both team productivity and the products you build.

Bonus points

• Salesforce certifications (e.g., Platform Developer II, Application/System Architect).
• Experience managing remote or distributed engineering teams.
• Former founders welcome.
• Experience building Slack applications and integrations.
• Experience with B2B growth.
• You have started your own technology venture or were a foundational engineering member of an early-stage start up. We value entrepreneurial spirit & scrappiness!
• You are a champion for the customer and constantly put yourself in the shoes of your users, and strive to create an intuitive and delightful experience.

Compensation

The expected salary range for this role is $300,000 - $375,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering at Brex

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

As a Security Operations Engineer at Brex, you will focus on preventing, detecting and responding to security threats across Brex's corporate and cloud environments. You will use existing systems and develop tools to improve our security capabilities. Our team is responsible for functions across corporate security, detection & response and infrastructure security domains; and we perform systems engineering and automation to support those functions. 

Security Operations is part of our wider Trust & IT organization which means you will have the opportunity to work closely with Application Security, Corporate Engineering, GRC and IT and to improve security configurations, drive positive employee behaviors and generally work to prevent events from becoming incidents. You will also help build and maintain our team’s open source project Substation and have the opportunity to contribute to the Brex Tech Blog. You’ll be part of a team that actively contributes to the wider security community and has a commitment to mentorship and engineering excellence.

We’re looking for individuals with a strong background and interest in detecting, responding to, and resolving security incidents and security challenges. You should be comfortable dealing with lots of moving pieces, changing priorities, and new technologies, while having a keen eye for detail. Most importantly, you should be enthusiastic about working with a variety of backgrounds, roles, and people across Brex. Building a world-class financial service requires world-class security.

Where you’ll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Work on a highly cross-functional team to prevent, detect and respond to security threats across Brex's corporate and cloud environments
• Perform security incident response, investigation, remediation, and documentation, participate in periodic threat hunting and security exercises
• Leading, scoping and building features, participate in designing, and maintaining tools and systems which support the team’s domains – corporate security, detection & response and infrastructure security 
• Collaborating and partnering with engineering and operations teams to drive remediation of security issues, while balancing prioritization of those security issues within SLA and teams’ respective backlogs
• Caring about secure system design, valuing building things correctly, an understanding of a MVP approach and an empathetic mindset when working with others

Requirements

• Bachelor’s degree in Computer Science, Engineering or related field OR equivalent training / fellowship OR 5+ years work experienceExperience working in a corporate security, detection & response or infrastructure security role with responsibilities for security alert triage and security incident response 
• Familiarity with CI/CD systems and DevOps workflows (e.g. Buildkite, Flux, Git, Terraform) in cloud environments (e.g. AWS, Azure, GCP)
• Experience with deploying and maintaining some of the security services and tools owned by the team (e.g. - SIEM, data pipelines, SOAR, domain monitoring, endpoint tooling, email protection tooling, cloud security tools)
• While not primarily a development role, the team develops and maintains tools written in Go and Python, so experience with coding is required
• You thrive in a collaborative environment filled with a diverse group of people with different expertise and backgrounds. We currently have around 30 nationalities represented with more than ½ the company working in a country different from the one they grew up in.

Bonus points

• Proficiency with Go and other programming languages 
• Experience with securing distributed systems in AWS, cloud and Kubernetes environments
• Contributions to the wider technical community (open source, public research, mentorship, community organizing, blogging, presentations, etc)

Compensation

The expected salary range for this role is $192,000 - $240,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

CircleCI Associate Rotation Program (CARP) — Cohort 2

Ship Smarter. Build Faster. Join the team that makes AI-written code actually work.

AI is writing code. A lot of it. But generating code and shipping reliable software are two very different things, and that gap is exactly where CircleCI lives. We're the CI/CD backbone that ensures AI-generated code gets tested, validated, and deployed safely at scale. If you want to build critical infrastructure at the intersection of AI and DevOps, you've found your people.

What is CARP?

The CircleCI Associate Rotation Program is a 12-month, 2-rotation deep-dive into engineering at a company where AI isn't a buzzword…it's the job! You'll rotate through real teams, own real work, and build real things that engineers at companies like yours use every single day. No coffee runs. No shadowing. Actual building.

You’re not just a builder, you’re an advocate. The future of work includes not just the ability to build alongside AI, but speak to the future among your peers and customers. Your work doesn’t end with your deliverable, it continues with your own feature, data, or product communication and advocacy!

12 months · 2 rotations · 1 career-defining move

Real Work. Real Impact.

Don't take our word for it — here's what Cohort 1 actually shipped:

• GTM & Customer Success: Built an AI enablement framework adopted by our Customer Success org, led cross-functional data alignment sessions at GTM events, and contributed directly to the FY26 account accuracy used by the Sales team.
• Product Engineering: Shipped a customer-facing credit comparison tool — available to users across all plans — that surfaces spending trends across billing periods. Real customers, real usage, from day one.
• Platform Engineering: Defined how CircleCI natively manages iOS code signing certificates, partnering across Engineering, Design, and Product to scope and deliver a foundational capability for mobile CI customers.
• Data & ML Engineering: Built a more reliable AI/ML signal flag that's now driving smarter customer engagement decisions and informing product roadmap prioritization across the org.
• Product Engineering: Shipped production features end-to-end — from implementing nav bar updates to building an entirely new CLI tool (Chunk CLI) that customers use in their workflows today.
• Revenue & Sales Ops: Analyzed historical lost deal data and built an AI-powered pipeline hygiene report that helps sales reps prioritize the deals most likely to convert — from raw data to a tool the Revenue team relies on.

You're the one if...

• You think of AI as a collaborator, not a threat
• You thrive in ambiguity and you see an unclear problem and think "ooh, interesting" not "I'll wait for instructions"
• You move fast, iterate faster, and ask for forgiveness over permission
• You have strong opinions, loosely held and you can defend your ideas in a room full of sharp engineers
• You're a recent grad ready to define what software development looks like in the AI era
• You genuinely love building things and want to see your work used in production, not a slide deck

The Engineering Track

This cohort is built for engineers. You'll rotate across our core technical teams, the folks keeping millions of builds humming and building the AI-native features that are changing how developers work. Here's what your rotation menu looks like:

🏗 Platform Engineering The foundation everything else runs on. You'll work on the systems that handle millions of AI-generated commits at a scale most engineers never get to touch.

• Design and build infrastructure that validates AI-written code at machine speed
• Work on intelligent resource allocation that adapts dynamically to AI workload patterns
• Help make sub-second response times the norm, not the goal
• Debug problems that literally no textbook covers yet

⚙️ Product Engineering Where the user-facing magic gets made. You'll build features that developers interact with every day, powered by AI, designed for speed.

• Build AI-powered features that predict build failures before they blow up
• Create natural language interfaces so developers can configure pipelines through conversation
• Ship seamless integrations with AI coding assistants like Cursor, Copilot, and Claude
• Turn vague product ideas into shipped code fast

📊 Data & ML Engineering Billions of build events. Real-time. You'll build the data systems that surface the insights our customers and product teams can't live without.

• Build pipelines processing billions of AI-generated build events in real time
• Develop ML models that identify patterns in how AI agents write, test, and break code
• Create analytics products that help customers understand their AI-augmented dev velocity
• Turn raw signal into decisions that actually move the needle

We Take AI Fluency Seriously

Not "have you used ChatGPT" seriously. We're talking about engineers who understand AI as a development paradigm, not just a productivity shortcut. Here's what being AI-fluent looks like at CircleCI:

• Use AI tools natively in your workflow — You prompt, iterate, and ship with AI assistance as a default, not an afterthought
• Understand the limitations — You know when AI-generated code needs extra scrutiny and why that matters at scale
• Think about AI as a system actor — You can reason about autonomous agents interacting with DevOps infrastructure
• Stay curious about what's next — The AI landscape changes weekly — you're keeping up, not catching up

What You Get

The Money & Gear

• $105,000 salary
• MacBook Pro + full tech stack access
• Latest AI tool subscriptions, including Cursor, Claude, and whatever comes out next that's worth it
• Health, dental, vision, unlimited PTO, wellness perks

The Growth

• Production AI/ML systems experience (not toy projects, real scale)
• Mentorship from engineers who've been building in this space before it was cool
• A network inside the AI + DevOps ecosystem that will follow you everywhere
• A genuine shot at a full-time role after your rotations wrap up

FAQs

Can I extend my rotation? Yes! During your second rotation, we'll explore whether additional 6-month rotation opportunities make sense for you and the team.

Is there a path to full-time? Absolutely. Based on your contributions and growth, we actively discuss full-time indefinite placement. We want to keep people who want to stay.

Do I have to be in San Francisco? Yes — this is an in-person role. You'll be in our SF headquarters at least Tuesday, Wednesday, and Thursday each week. We believe in the energy of working alongside your team, especially early in your career.

Ready?

By 2030, most code will be AI-generated. The question is who ensures it actually works. That's us. Come build it with us.

Program Dates: August 3, 2026 - July 30, 2027 

Location: San Francisco, CA (in-person; AI still needs humans nearby) 

Application Deadline: June 30, 2026

About the Team

The Platform Development organization powers Crunchyroll's core access and security platform. This platform includes authentication and authorization, notifications, and AI runtimes. It enables other teams to safely build fan-facing features on top of a stable, compliant, and leverageable foundation.

The team's mission is to provide reliable, secure fan access across devices and partners, integrate access services with data and compliance orchestration, and evolve notifications and AI inference into reusable platform capabilities that accelerate product and partner launches. We collaborate with product, data, security, client engineering, video, and service monetization teams to deliver seamless and secure experiences for millions of anime fans worldwide.

About the Role

As the Senior Manager, Platform Development, you will report to the VP of Platform Engineering. You will lead a team of software engineers building and operating the core services that govern how fans access Crunchyroll. These services include login, identity, authorization, partner authentication, compliance-aware account flows, notifications, and AI runtimes.

You will own the team's strategy and execution, guiding the decomposition of legacy authentication and IAM into clearer, safer platform services, stabilizing and evolving our notification stack toward a unified orchestration layer, and working with our data team to layer the foundations of a shared AI inference platform. You will lean on your engineering and leadership experience to raise the bar on architecture, reliability, security, and delivery, while hiring and developing a high-performing, inclusive team aligned to Crunchyroll's values.

We are considering applicants based in the San Francisco Bay Area.

Core Responsibilities

Team leadership and people management

• Lead, coach, and grow a team of software engineers, providing clear expectations, feedback, and career development aligned with Crunchyroll's engineering manager career ladder.
• Hire and onboard diverse talent, build an inclusive team culture, and set a high bar for engineering quality, ownership, and collaboration.

Domain ownership: access, notifications, and AI runtimes

• Own the roadmap and execution for Platform Development's core domains: authentication and identity, authorization, notifications, and AI runtimes, ensuring these services are reliable, secure, and easy for other teams to adopt.
• Partner with Data and security teams to integrate access services with compliance orchestration for GDPR/DSAR and age-assurance requirements, including data wipe/anonymization and age-based access controls in key markets.
• Define and maintain SLOs, on-call practices, and incident response workflows for your services, in partnership with SRE/DevOps and Engineering Operations.

Platform architecture and modernization

• Lead the decomposition of existing account-auth and IAM systems into well-bounded services (core auth, client policies, consent, risk/security), laying the groundwork for future capabilities like passkeys, social login, and targeted friction models.
• Guide the evolution of notifications from legacy systems toward a modern, observable Universal Notification Orchestrator, starting with critical flows such as OTP and security/compliance messaging.
• Collaborate with Data and AI/ML teams to define the vision and reference architecture for a shared AI inference platform, supporting multi-model serving, observability, and cost management for risk, security, and experience optimization use cases.

Cross-functional collaboration and stakeholder management

• Work closely with product management, program management, and partner teams to translate fan and business outcomes into a clear, prioritized roadmap for Platform Development.
• Partner with client, video, and partner engineering to improve authentication success, account linking flows, and time-to-first-play across distribution channels and devices.
• Communicate status, risks, and tradeoffs clearly to senior leadership, ensuring alignment on priorities and visible impact to fan experience, regulatory posture, and platform leverage.

Operational excellence and continuous improvement

• Ensure your team designs for observability, security, and operability, embedding testing, monitoring, alerting, and runbooks into all critical services.
• Use incident and operational data to drive learning and durable improvements, in partnership with SRE and Engineering Operations (RCA, standards, and best practices).
• Contribute to and adopt shared engineering practices across Platform Engineering, including multi-account AWS patterns, GitHub security, and self-service infrastructure and deployment workflows.

About You

We get excited about candidates, like you, because:

• You have 10+ years of experience building and operating cloud-native backend or platform services at scale, and 4+ years of experience managing engineering teams.
• You have deep experience with at least one major cloud provider (preferably AWS) and modern application architectures (microservices, event-driven systems), including APIs, queues, and data stores.
• You are proficient in one or more backend programming languages (such as TypeScript, Go, Java, or Python) and can meaningfully review designs and code with your team.
• You have led teams responsible for authentication, identity, authorization, notifications, or similar consumer access domains, with a strong understanding of security, fraud, and trust considerations.
• You are comfortable partnering on compliance and data protection topics (e.g., GDPR/DSAR, data retention, age assurance) and integrating technical systems with policy and regulatory requirements.
• You have experience working with or around AI/ML production systems—such as inference runtimes, model deployment, or ML-powered risk/scoring systems—or are eager to learn and partner closely with ML/AI teams in this area.
• You can synthesize complex tradeoffs for technical and non-technical audiences, and build trust across teams and time zones.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

#LifeAtCrunchyroll #LI-Hybrid

Available Locations: Austin, Texas

About the Role

The Senior Director of Developer Product Marketing is the strategic lead for how Cloudflare’s developer platform is perceived and adopted in the global market. While our Product Managers build the "what," you own the "why," the "who," and the "how we win." You will lead the team responsible for defining the narrative for Workers, Workers AI, R2, and the broader developer ecosystem, ensuring our story resonates with everyone from solo builders to CTOs at Fortune 500 companies.

In this role, you will move beyond tactical growth loops to focus on the core tenets of Product Marketing: Positioning, Go-To-Market (GTM) Strategy, Market Intelligence, and Sales/Field Readiness. You will be the primary bridge between a highly technical Product organization and our global Sales, Marketing, and Developer Relations teams.

What You Will Do

• Strategic Positioning & Messaging: Define the category-level narrative for the Cloudflare Developer Platform. Create high-impact positioning that differentiates our "Connectivity Cloud" from legacy hyperscalers and niche compute providers.
• Go-to-Market Orchestration: Lead the end-to-end GTM strategy for new products and major feature launches. You will orchestrate the transition from "feature ready" to "market ready," ensuring all internal and external channels are aligned.
• Market & Competitive Intelligence: Act as the "outside-in" voice for the developer organization. Conduct deep competitive analysis and market research to influence the product roadmap and arm our field teams with "how to win" battlecards.
• Field & Sales Enablement: Partner with the Sales and Solutions Engineering leadership to build the playbook for selling to developers and technical buyers. Translate complex technical capabilities into value-based selling tools, demos, and training.
• Customer Insights & Advocacy: Develop a deep understanding of our developer personas. Work with our customers to develop case studies and technical proof points that validate our platform’s impact at scale.
• Cross-Functional Leadership: Serve as a strategic partner to Product Management. While PMs own the product delivery and technical onboarding, you own the market success and the cohesive developer story across the entire Cloudflare portfolio.
• Team Leadership: Recruit and mentor a high-performing team of Product Marketers and Content Strategists, fostering a culture of excellence in storytelling and strategic thinking.

Who You Are

• A Master Strategist: You have a proven track record of taking complex developer technologies and turning them into clear, compelling market narratives. You think in terms of market categories and value props, not just feature lists.
• Technically Credible: You are comfortable "talking shop" with developers and PMs. You understand the nuances of serverless, edge computing, and AI architectures, and you know how to translate those into business outcomes.
• GTM Expert: You have led large-scale launches in the DevOps, Cloud, or Infrastructure space. You know how to align a global organization around a single launch moment.
• Collaborative Leader: You excel at navigating high-growth, PM-led organizations. You know how to provide the "marketing layer" that complements technical product ownership without stepping on toes.
• Data-Driven, Narrative-Led: You use market data and competitive signals to inform your strategy, but you rely on your storytelling instincts to win hearts and minds.

Qualifications

• 10+ years in Product Marketing, with a significant focus on developer-facing tools or infrastructure-as-a-service (IaaS).
• Experience leading PMM teams in a high-velocity, technical environment (e.g., AWS, Google Cloud, Vercel, Stripe).
• Demonstrated ability to influence product roadmaps through market research and competitive intelligence.
• Exceptional writing and presentation skills—you can write the keynote and the technical whitepaper.

Compensation

Compensation may be adjusted depending on work location.

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

About Scale AI

Scale AI is the data foundation for AI, helping organizations build and deploy reliable production AI applications. We partner with leading enterprises and government organizations to accelerate their AI initiatives through our data annotation platform, generative AI solutions, and enterprise AI capabilities.

Role Overview

As a Forward Deployed AI Engineer on our Enterprise team, you'll be the technical bridge between Scale AI's cutting-edge AI capabilities and our most strategic customers. You'll work with enterprise clients to understand their unique challenges, architect custom AI solutions, and ensure successful deployment and adoption of AI systems in production environments.

This is a hands-on technical role that combines deep engineering expertise with customer-facing problem solving. You'll work directly with customer engineering teams to integrate AI into their critical workflows.

Key Responsibilities

Customer Integration & Deployment

• Partner directly with enterprise customers to understand their technical infrastructure, data pipelines, and business requirements
• Design and implement custom integrations between Scale AI's platform and customer data environments (cloud platforms, data warehouses, internal APIs)
• Build robust data connectors and ETL pipelines to ingest, process, and prepare customer data for AI workflows
• Deploy and configure AI models and agents within customer security and compliance boundaries

AI Agent Development

• Develop production-grade AI agents tailored to customer use cases across domains like customer support, data analysis, content generation, and workflow automation
• Architect multi-agent systems that orchestrate between different models, tools, and data sources
• Implement evaluation frameworks to measure agent performance and iterate toward business objectives
• Design human-in-the-loop workflows and feedback mechanisms for continuous agent improvement

Prompt Engineering & Optimization

• Create sophisticated prompt engineering strategies optimized for customer-specific domains and data
• Build and maintain prompt libraries, templates, and best practices for customer use cases
• Conduct systematic prompt experimentation and A/B testing to improve model outputs
• Implement RAG (Retrieval Augmented Generation) systems and fine-tuning pipelines where appropriate

Technical Leadership & Collaboration

• Serve as the primary technical point of contact for strategic enterprise accounts
• Collaborate with customer data scientists, ML engineers, and software developers to ensure smooth integration
• Provide technical training and knowledge transfer to customer teams
• Work closely with Scale's product and engineering teams to translate customer needs into product improvements
• Document technical architectures, integration patterns, and best practices

Problem Solving & Innovation

• Debug complex technical issues across the entire stack, from data pipelines to model outputs
• Rapidly prototype solutions to unblock customers and prove out new use cases
• Stay current on the latest AI/ML research and tools, bringing innovative approaches to customer problems
• Identify opportunities for productization based on common customer patterns

Required Qualifications

• 4+ years of software engineering experience with strong fundamentals in data structures, algorithms, and system design
• Production Python expertise with experience in modern ML/AI frameworks (e.g., LangChain, LlamaIndex, HuggingFace, OpenAI API)
• Experience with cloud platforms (AWS, GCP, or Azure) and modern data infrastructure
• Strong problem-solving skills with the ability to navigate ambiguous requirements and rapidly iterate toward solutions
• Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences

Preferred Qualifications

Agent Development Wiz

• Deep understanding of LLMs including prompting techniques, embeddings, and RAG architectures
• Experience building and deploying AI agents or autonomous systems in production
• Knowledge of vector databases and semantic search systems
• Contributions to open-source AI/ML projects

Infrastructure Guru

• Experience with containerization (Docker, Kubernetes) and CI/CD pipelines
• Experience using Terraform, Bicep, or other Infrastructure as Code (IaC) tools
• Previous work in a devops, platform, or infra role
• Familiarity with enterprise security, compliance, and governance requirements (SOC 2, GDPR, HIPAA)

Customer Product Whisperer

• Proven ability to work with customers in a technical consulting, solutions engineering, or product engineering role
• Domain expertise in verticals like finance, healthcare, government, or manufacturing
• Experience with technical enablement or teaching programs

Sample Projects

The following are some examples of the types of projects we’ve worked on with customers. All of these projects leverage customer data, integrate directly into customers’ existing systems, and are deployed on their infrastructure.

Deep Research for Due Diligence

For a global professional services firm, we developed a sophisticated deep research agent to assist in due diligence. This agent employs a multi-agent architecture for robust fact-checking, integrates several internal MCP tools, and processes complex, unstructured data sources. This solution reliably saves employees hundreds of hours weekly.

Churn Prediction

Working with a TelCo organization, we built a model utilizing customer data to predict churn likelihood. The system then curates personalized offers based on this prediction. This model was integrated into a "next best action" copilot, enabling call center agents to proactively surface relevant offers to customers, leading to a significant reduction in churn.

Data Extraction Voice Agent

We partnered with a healthcare organization to create a lifelike voice agent and avatar designed to gather unstructured health information from patients. Engineered for low latency, the agent adeptly manages conversational flow, adheres to safety guardrails, and efficiently handles data extraction. This automation saves the organization's nurses hundreds of hours each week.

About Scale AI

Scale AI is the data foundation for AI, helping organizations build and deploy reliable production AI applications. We partner with leading enterprises and government organizations to accelerate their AI initiatives through our data annotation platform, generative AI solutions, and enterprise AI capabilities.

Role Overview

As a Forward Deployed AI Engineering Manager on our Enterprise team, you'll be the technical bridge between Scale AI's cutting-edge AI capabilities and our most strategic customers. You'll work with enterprise clients to understand their unique challenges, lead a team that architects specific AI solutions, and ensure successful deployment and adoption of AI systems in production environments.

This is a Management role that combines deep engineering and AI expertise, leading a team, and working on customer-facing problems. You'll work directly with customer engineering teams to integrate AI into their critical workflows.

Key Responsibilities

Customer Integration & Deployment

• Partner directly with enterprise customers to understand their technical infrastructure, data pipelines, and business requirements
• Design and implement custom integrations between Scale AI's platform and customer data environments (cloud platforms, data warehouses, internal APIs)
• Build robust data connectors and ETL pipelines to ingest, process, and prepare customer data for AI workflows
• Deploy and configure AI models and agents within customer security and compliance boundaries

AI Agent Development

• Develop production-grade AI agents tailored to customer use cases across domains like customer support, data analysis, content generation, and workflow automation
• Architect multi-agent systems that orchestrate between different models, tools, and data sources
• Implement evaluation frameworks to measure agent performance and iterate toward business objectives
• Design human-in-the-loop workflows and feedback mechanisms for continuous agent improvement

Prompt Engineering & Optimization

• Create sophisticated prompt engineering strategies optimized for customer-specific domains and data
• Build and maintain prompt libraries, templates, and best practices for customer use cases
• Conduct systematic prompt experimentation and A/B testing to improve model outputs
• Implement RAG (Retrieval Augmented Generation) systems and fine-tuning pipelines where appropriate

Leadership & Collaboration

• Serve as the Engineering Manager and technical point of contact for strategic enterprise accounts
• Lead a team that is collaborating with customer data scientists, ML engineers, and software developers to ensure smooth integration
• Work closely with Scale's product and engineering teams to translate customer needs into product improvements
• Document technical architectures, integration patterns, and best practices

Problem Solving & Innovation

• Debug complex technical issues across the entire stack, from data pipelines to model outputs
• Rapidly prototype solutions to unblock customers and prove out new use cases
• Stay current on the latest AI/ML research and tools, bringing innovative approaches to customer problems
• Identify opportunities for productization based on common customer patterns

Required Qualifications

• 5+ years of software engineering experience with 2+ yrs of  Management experience with strong fundamentals in data structures, algorithms, and system design
• Production Python expertise with experience in modern ML/AI frameworks (e.g., LangChain, LlamaIndex, HuggingFace, OpenAI API)
• Experience with cloud platforms (AWS, GCP, or Azure) and modern data infrastructure
• Strong problem-solving skills with the ability to navigate ambiguous requirements and rapidly iterate toward solutions
• Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences

Preferred Qualifications

Agent Development Wiz

• Deep understanding of LLMs including prompting techniques, embeddings, and RAG architectures
• Experience building and deploying AI agents or autonomous systems in production
• Knowledge of vector databases and semantic search systems
• Contributions to open-source AI/ML projects

Infrastructure Guru

• Experience with containerization (Docker, Kubernetes) and CI/CD pipelines
• Experience using Terraform, Bicep, or other Infrastructure as Code (IaC) tools
• Previous work in a devops, platform, or infra role
• Familiarity with enterprise security, compliance, and governance requirements (SOC 2, GDPR, HIPAA)

Customer Product Whisperer

• Proven ability to work with customers in a technical consulting, solutions engineering, or product engineering role
• Domain expertise in verticals like finance, healthcare, government, or manufacturing
• Experience with technical enablement or teaching programs

Sample Projects

The following are some examples of the types of projects we’ve worked on with customers. All of these projects leverage customer data, integrate directly into customers’ existing systems, and are deployed on their infrastructure.

Deep Research for Due Diligence

For a global professional services firm, we developed a sophisticated deep research agent to assist in due diligence. This agent employs a multi-agent architecture for robust fact-checking, integrates several internal MCP tools, and processes complex, unstructured data sources. This solution reliably saves employees hundreds of hours weekly.

Churn Prediction

Working with a TelCo organization, we built a model utilizing customer data to predict churn likelihood. The system then curates personalized offers based on this prediction. This model was integrated into a "next best action" copilot, enabling call center agents to proactively surface relevant offers to customers, leading to a significant reduction in churn.

Data Extraction Voice Agent

We partnered with a healthcare organization to create a lifelike voice agent and avatar designed to gather unstructured health information from patients. Engineered for low latency, the agent adeptly manages conversational flow, adheres to safety guardrails, and efficiently handles data extraction. This automation saves the organization's nurses hundreds of hours each week.

Who We Are

EDO is the TV outcomes company. Our measurement platform connects convergent TV airings to the ad-driven consumer behaviors most predictive of future sales, helping advertisers, agencies, networks, streamers, and studios understand what works across linear and streaming TV.

We combine immediate engagement signals with decision science, vertical AI, and investment-grade data to help the advertising industry maximize media impact, optimize creative performance, and value every impression. EDO is headquartered in New York City and Los Angeles with office space in San Francisco. For employees residing full-time in NYC, SF, or LA, we have a hybrid work policy of three days in the office and two remote work days.

The Role

EDO is looking for a Senior Platform Engineer to help accelerate our shift toward a platform model. This is a senior IC role on the Infrastructure team focused on paved paths, reusable infrastructure patterns, and self-service workflows that help software, data, and machine learning engineers ship safely and efficiently.

Our environment is AWS-heavy and data-intensive, with heavy use of EC2, RDS, S3, SageMaker, MWAA/Airflow, Snowflake, dbt, Chef, Terraform, Spacelift, and emerging ECS/container patterns. The right person has strong AWS and infrastructure-as-code fundamentals, prior exposure to platform engineering practices, and the pragmatism to modernize existing systems without assuming everything should be rebuilt from scratch.

We approach infrastructure as an internal product: understanding engineers’ needs, prioritizing high-leverage platform capabilities, and iterating on tools and workflows that make teams faster, safer, and more self-sufficient.

What You Will Do

• Build and evolve EDO's internal platform capabilities: paved paths, reusable infrastructure modules, deployment standards, documentation, and self-service workflows.
• Own and improve Terraform and Spacelift-based infrastructure workflows, including module design, reviews, approvals, drift detection, and guardrails.
• Modernize existing AWS infrastructure, including EC2- and Chef-based systems, while helping teams adopt more standardized and repeatable patterns over time.
• Support production data and ML platform infrastructure, including MWAA/Airflow, Snowflake, dbt, SageMaker, S3, RDS, and related AWS services.
• Partner with software, data, and ML engineers as internal customers, turning recurring infrastructure needs into scalable platform capabilities rather than one-off support work.
• Improve deployment, CI/CD, observability, alerting, and incident response practices so teams can operate production systems with greater confidence.
• Expand pragmatic ECS/container deployment patterns where they create value, without treating Kubernetes as the default answer.
• Participate in a lightweight on-call rotation and use operational learnings to reduce toil, improve reliability, and strengthen the platform.

What We Are Looking For

• 6+ years of experience in platform engineering, infrastructure engineering, SRE, DevOps, cloud infrastructure, or similar roles.
• Experience building, operating, or contributing to an internal developer platform, infrastructure platform, developer productivity team, or similar platform-oriented function.
• Strong production experience with AWS, especially EC2, RDS, S3, IAM, networking, load balancing, and related operational patterns.
• Strong hands-on experience with Terraform or similar infrastructure-as-code tooling, including reusable modules and multi-environment patterns.
• Comfort working in a data-heavy environment and supporting technologies such as Airflow/MWAA, Snowflake, dbt, SageMaker, S3, and RDS.
• Product-minded approach to infrastructure: able to understand engineer pain points, prioritize high-impact platform work, document paved paths, and iterate based on adoption and feedback.
• Strong operational judgment, including debugging production systems, improving observability, and building platform patterns that support reliability, security, and cost efficiency.

Bonus Points

• Hands-on experience with Spacelift or similar IaC orchestration platforms such as Terraform Cloud or Atlantis.
• Experience helping an organization adopt platform engineering practices, including paved paths, golden paths, service templates, and developer-facing documentation.
• Experience with Chef, AWS cost management, security/compliance-driven infrastructure, or production ML/data science infrastructure.

Compensation and Benefits

EDO offers a competitive compensation package. Components of compensation include:

• Mid-stage equity and competitive salary
• Flexible Time Off
• Medical, dental and vision coverage: EDO provides full coverage for individual medical plans and partial coverage for dependent or family plans.
• 401(k) plan, FSA, HSA
• Commuter Benefits
• When in an office, employee meals, snacks, and more

In compliance with New York and California Pay Transparency Law, the salary range for this position is $170,000 to $190,000 plus equity. We note the salary information as a general guideline only, as actual compensation may vary from posting. We will consider various factors to determine the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, training, and business considerations.

EDO is an Equal Opportunity Employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status. All your information will be kept confidential according to EEO guidelines.

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in San Francisco for our hybrid working model.

As an ideal candidate, you will have:

• 5 to 8  years of related industry experience, ideally 2 years of experience in a customer facing role
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership. 
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426048

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in San Francisco.

As an ideal candidate, you will have

• Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software
• Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience designing with scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have

• Experience selling databases and/or deploying applications with any of the major cloud providers 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn

MongoDB Product Suite Mastery

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journeys and working with industry leading partners in the space

Sales Techniques and Soft Skills

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 425710

Business Value Consulting (BVC) is a critical, client-facing role where the consultant will work closely with the MongoDB Sales team, playing a key role in driving the business forward. In a pre-sales perspective, BVCs engage with clients to capture and communicate the potential business value that our solutions provide. For post-Sales, BVCs validate the value, identify optimization opportunities and identify new growth opportunities. You will work across all industries, evaluating the business benefits and financial value to companies primarily in our Enterprise market.

*This role will be focus on North America, with flexibility for the candidates. Significant remote work allows us to support multiple Sales regions across the region. 

Responsibilities

• Support the sales organization, to impact both tactical and strategic opportunity success of our field sales force
• Develop Business Value Consulting collateral for internal and external use: when new MongoDB products are released, and when a gap or need of the practice is identified
• Serve as a mentor to sellers who may be unfamiliar with this role, and further improve the value selling capabilities of the rest
• Engage with customers using a value-based selling approach to build a compelling narrative that covers the current state, the desired future state, the value in closing the gap, and a delivery plan to ensure their success
• Use business, technical, and financial analyses to understand the baseline and future state capabilities of the customer
• Create and present the business case and the forecasted business impact the customer can achieve using MongoDB solutions
• Translate technical concepts and recommendations into business benefits for management and executives
• Travel is required but varies throughout the year

Requirements

• B.A. / B.S. from an accredited college; preference for Business Management, Economics, Finance or related degree
• 5+ years of proven experience as a Business/Technology Strategy Consultant with some Business Case experience
• 1-3+ years of experience working for a vendor in business value consulting role.
• Enterprise business and financial modeling experience, familiarity with key financial metrics: ROI, TCO, NPV, IRR
• Polished presentation and interpersonal skills
• Inquisitive personality to facilitate interview sessions with client roles, both business and technical stakeholders
• Experience addressing executive and senior level stakeholders
• Strong technical understanding of enterprise infrastructure, technology stack, software development methodologies (SDLC, Agile, DevOps), RDBMS and/or NoSQL software

An Ideal Candidate

• Audible-ready, ability to adapt to customer situations 
• Enjoys working in a fast-paced sales environment
• Experience working for a software vendor

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273414990

About the Role

The Data engineering team has been created keeping in mind the importance and criticality of data for the overall success of Chime.  The mission of this group is to build scalable data artifacts and insights that enable accurate, governed, data-driven decision-making.. As a core member of the team, you will have the opportunity to build scalable data pipelines and frameworks.  Additionally, you will have the unique opportunity to architect and build workflows that could potentially become de facto standards for the fintech industry.

The base salary offered for this role and level of experience will begin at $164,000.00 and go up to $227,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Be a hands-on data engineer, building, scaling and optimizing ETL pipelines
• Design data schemas and scale them data  for 10x data growth 
• Ownership of all aspects of data - data quality, data governance, schema design, data quality and security
• Develop scalable data architecture and standardized data models that enable self-serve data insights using AI.
• Own the ETL workflows and make sure the pipeline meets data quality and availability requirements
• Work closely with partner teams, like Data Science, Analytics and DevOps

To thrive in this role, you have

• 5+ years experience transforming data to governed and lucid datasets
• 5+ years of hands-on experience to build and deploy production-quality data pipelines
• 5+ years of experience working with stakeholders to provide business insights
• 5+ years of experience writing SQL, Spark, AWS Glue, EMR, Airflow, Python 
• 3+ years of hands-on experience using any MPP database system like Snowflake, AWS Redshift or Teradata
• Track record of successful partnerships with Analytics, Data Science and DevOps teams 
• Understanding of key metrics for data pipelines and has built solutions to provide visibility to partner teams
• Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary.

#LI-Onsite #LI-GC1

About the Role

As a Senior Infrastructure Technical Program Manager (TPM) at Together AI, you will be at the core of building, optimizing, and scaling the global GPU resources needed for a pioneering AI infrastructure company. Your role is crucial in ensuring that the backbone of our AI models, thousands of GPUs distributed around the world, operates efficiently and reliably, enabling cutting-edge AI advancements that democratize access to AI technology globally.  You will drive cross-functional excellence by streamlining critical workflows and enhancing communication across internal and external teams. Join top engineers, researchers, and innovators to shape the future of AI infrastructure and power the next generation of AI-driven solutions.

Responsibilities

• Product Development: Design and build products for AI researchers, developers, and enterprise customers, translating technical requirements into product features and collaborating with research, engineering, and design teams. Develop and execute strategic plans for the Observability, Storage, Network Engineering, and Security infrastructure teams.
• End-to-End Product Ownership: Own a comprehensive product roadmap, detailing key features, enhancements, and releases. Drive end-to-end product development, manage development and testing, and lead launches.
• Stakeholder Engagement: Engage with stakeholders to understand their needs, pain points, and feedback. Drive initiatives to enhance customer satisfaction and loyalty through product improvements and innovative solutions.
• Cross-Functional Execution: Lead and align diverse cross-functional teams — including Research, Engineering, DevOps, SRE, and Go-to-Market — to ensure seamless project delivery and organizational success.

Requirements

• ML Product or Infrastructure Experience: 5+ years of experience building and scaling AI/ML-powered products and infrastructure, specifically collaborating with research and engineering teams.
• Proven experience with large-scale technology deployments, including cloud computing platforms, decentralized cloud infrastructure, and distributed systems (e.g., containerization and orchestration tools).
• Familiarity with the technical domains of Observability, Storage, Network Engineering, and Security for infrastructure.Experience with cloud computing platforms, decentralized cloud infrastructure, and/or similar large-scale technology deployments.
• Familiarity with cloud-based technologies (e.g., AWS, Google Cloud, or Azure)
• Technical Foundation: Bachelor's or Master's degree in Machine Learning, Computer Science, Engineering, or a related field.  
• Exceptional analytical and problem-solving skills, with a demonstrated ability to identify and proactively mitigate technical risks
• Experience using AI tools, such as ClaudeCode or similar, to accelerate analytical progress.
• Executive and Organizational Acumen
• Proven ability to thrive in a fast-paced, ambiguous startup environment, prioritizing complex tasks and managing multiple simultaneous projects.
• Strong organizational abilities to build cross-functional alignment and establish clear, focused priorities.
• A proactive and collaborative team-oriented approach, demonstrating a willingness to drive necessary outcomes across the company.
• Excellent communication and program management skills for effective collaboration with both internal stakeholders and external vendors.

About Together AI

Together AI is a research-driven artificial intelligence company. We believe open and transparent AI systems will drive innovation and create the best outcomes for society, and together we are on a mission to significantly lower the cost of modern AI systems by co-designing software, hardware, algorithms, and models. We have contributed to leading open-source research, models, and datasets to advance the frontier of AI, and our team has been behind technological advancement such as FlashAttention, Hyena, FlexGen, and RedPajama. We invite you to join a passionate group of researchers in our journey in building the next generation AI infrastructure.

Compensation

We offer competitive compensation, startup equity, health insurance and other competitive benefits. The US base salary range for this full-time position is: $225k to 265k + equity + benefits. Our salary ranges are determined by location, level and role. Individual compensation will be determined by experience, skills, and job-related knowledge. This is a hybrid role based in the Bay Area.

Equal Opportunity

Together AI is an Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more.

Please see our privacy policy at https://www.together.ai/privacy

About the Role

Together AI is a research-driven artificial intelligence company. We believe open and transparent AI systems will drive innovation and create the best outcomes for society, and together we are on a mission to significantly lower the cost of modern AI systems by co-designing software, hardware, algorithms, and models. We have contributed to leading open-source research, models, and datasets to advance the frontier of AI, and our team has been behind technological advancement such as FlashAttention, Hyena, FlexGen, and RedPajama. We invite you to join a passionate group of researchers and engineers in our journey in building the next generation AI infrastructure.

As a Senior Developer Productivity Engineer at Together AI, you’ll own the systems and tooling that empower engineers to ship high-quality software faster. You’ll optimize workflows, enhance testing, enable reliable and reusable CI/CD, and work with developers to build out stable local environments. Your work will directly impact release velocity, developer happiness, and cross-cutting enablement ensuring engineers spend less time churning on infrastructure and more time building.

Responsibilities

• Automate CI/CD pipelines for zero-downtime deployments (e.g., Canary, Blue/Green).
• Create smart pipelines encouraging reusable workflows and simplicity
• Streamline build/test/deploy workflows.
• Build shared tooling (CLIs, codegen, IDE plugins) to accelerate teams.
• Reduce friction (e.g., faster builds, hot-reload, test tooling).
• Collaborate with developers to identify pain points and streamline workflows.
• Champion best practices through documentation.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or related field or 5+ years of industry experience in DevOps/SRE, developer tooling, or infrastructure engineering.
• Proficiency in Python, Go, and JavaScript/TypeScript (for tooling, automation, and FE enablement).
• Strong experience with CI/CD tools (GitHub Actions, ArgoCD, Gitops methodology) for building scalable, reusable pipelines.
• Experience with local dev environment tooling (e.g., Skaffold) and containerized development workflows
• Experience with creating starter templates in coordination with engineering for enabling rapid spin up of new services 
• Strong ownership and a builder mindset, you love creating tools others rely on.
• Problem-solving rigor and attention to detail (e.g., diagnosing flaky tests, build latency).

Nice to have

• Kubernetes expertise (EKS, K3s) and optimizing containerized builds.
• Infrastructure as Code (Terraform, Ansible, Pulumi).
• Front-end tooling familiarity (e.g., React, Next.js, Jest) to optimize FE dev workflows.
• Monitoring/observability (Prometheus, Grafana, Honeycomb) to debug bottlenecks.

Compensation

We offer competitive compensation, startup equity, health insurance and other competitive benefits. The US base salary range for this full-time position is: $150,000 - $230,000 + equity + benefits. Our salary ranges are determined by location, level and role. Individual compensation will be determined by experience, skills, and job-related knowledge.

Equal Opportunity

Together AI is an Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more.

Please see our privacy policy at https://www.together.ai/privacy

P8841_3271246

About the Role

Our Engineering team creates innovative product experiences that power personalized marketing at massive scale. We develop cutting-edge applications and systems that process 100s of billions of messages and events per year, enabling marketers to connect effectively with hundreds of millions of consumers. Joining our team offers a high-growth career opportunity to work with some of the world’s most talented engineers in a high-performance and high-impact culture.

As a Senior Software Engineer in our Intelligent Messaging, you will pioneer the future of personalized 1:1 marketing by architecting robust, scalable backend systems powered by advanced AI and LLMs, including cutting-edge Generative AI and GPT technologies. Collaborating with top-tier engineers, data scientists, product managers, and designers, you’ll craft the foundation and reshape the platform of multi-channel messaging experimentation to support innovative, AI-driven applications that empower marketers to forge deep, meaningful connections with consumers at scale. Your impactful work will drive the delivery of billions of tailored messages, transforming consumer shopping experiences and fueling success for the world’s leading brands.

What You’ll Accomplish

• Develop and maintain scalable backend systems for our customer-facing products, ensuring high performance and reliability.
• Collaborate with cross-functional teams to build applications that support multi-channel communications for marketers.
• Implement and optimize systems that process and deliver billions of messages daily.
• Improve code quality through code reviews, testing, and advocating for best practices.
• Identify and address technical debt to ensure the long-term health of our codebase.
• Drive architectural design and technical decisions, and stay current with emerging technologies to enhance our products.

Your Expertise

• 5+ years of professional experience in software development focusing on backend systems.
• Proficiency in Java, Python, or Go, with a strong understanding of object-oriented programming.
• Experience building and maintaining scalable, high-performance applications.
• Proven ability to collaborate effectively with cross-functional teams.
• Solid understanding of software development best practices, including code reviews, writing tests, and continuous integration.

Nice to Haves

• Experience with service-oriented architecture and distributed systems.
• Familiarity with AWS services and cloud infrastructure.
• Knowledge of databases such as DynamoDB, Postgres, or Redis.
• Experience with messaging systems or streaming platforms (e.g., Kafka, Pulsar).
• Familiarity with frontend development with React and TypeScript.
• Experience with DevOps practices and tools such as Docker and Kubernetes.

What We Use

• Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKS.
• Infrastructure tooling includes Istio, Datadog,Terraform, CloudFlare, and Helm.
• Our backend is Java / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, Kinesis, AirFlow, Postgres, Planetscale, and Redis, hosted via AWS.
• Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and PlaywrightOur automation is driven by custom and open source machine learning models, lots of data and built with Python, Metaflow, HuggingFace 🤗, PyTorch, TensorFlow, and Pandas.

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

• The US base salary range for this full-time position is $190,000 - $230,000 annually + equity + benefits
• Our salary ranges are determined by role, level and location

#LI-EZ1

By applying for this position, your data will be processed as per Attentive's Privacy Policy.

The Position: 

OPSWAT is now searching for Tier 2 Technical Support Engineer to join our Customer Support team. The role focuses on diagnosing and resolving complex technical issues and escalated issues from tier 1 support and ensuring customer satisfaction through timely responses. We are looking for an energetic and motivated person who likes interacting with customers, tinkering with software, learning about new technologies, and “doing what it takes,” to contribute to OPSWAT’s quick growth.

Responsibilities:

• Handle complex technical issues and escalated ones from tier 1 support via phone, case system, and chat.
• Provide advanced troubleshooting and support for OPSWAT solutions via log analysis, system diagnostics, network configurations.
• Conduct remote sessions with customers.
• Reproduce customer issues in lab environments and validate solutions and bug fixes.
• Evaluate the complexity of issues and escalate to tier 3 support.
• Collaborate with Tier 1 and Tier 3 support well.
• Work closely with technically oriented customers (typical customers are engineers and IT personnel).
• Provide status updates to customers, adhering to SLA and commitments.
• Maintain clear and professional communication to ensure positive customer experience and CSAT
• Contribute to the KBs creation and updates for customer’s self-service.
• Mentor L1 support and contributes to support process improvement.
• Get involved in professional delivery services.
• Get involved in other side projects and operations per request.

Minimum requirements:

• A good foundation of basic networking concepts.
• Basic knowledge of Linux, with an interest in expanding the knowledge.
• Ability to think logically, analyze logs and troubleshoot computer software and IT related issues.
• Troubleshooting SCADA communications issues
• Hands-on understanding of major DevOps tools: Docker, Kubernetes (GCP GKE), CI/CD tools, Terraform, Ansible, Monitoring & Logging Tools (Zipkin, Sentry, Prometheus, ELK stack).
• Strong spoken and written English.
• Excellent communication and interpersonal skills.
• A proven customer-oriented attitude.
• Strong team collaboration abilities and organizational skills.
• At least 2-4 years of Experience in providing customer support of technical software products or a technical helpdesk environment or a related field.

 Nice to have

• Bachelor’s degree in computer science (CS), or technical discipline, or equivalent experience.
• Experience working with offshore teams. 
• Familiarity with computer programing.
• Technical familiarity with Mac OS.
• Cybersecurity domain experience, including file security, device security, network security, etc.
• Network integration skillsets (e.g. Cisco, Dell-EMC, Juniper, Aruba, Ruckus, Meraki, Aerohive, Extreme, etc).
• Certifications/Training: Relevant SCADA or PLC OEM certifications.
• Experience in Control System Design, PLC Programming, & SCADA Development
• Experience in Cloud Based Services (e.g. AWS, GCP).
• Experience working on Linux based infrastructure.
• Experience working with scripting languages such as bash script, PowerShell, and Python.
• Configuration and management of databases such as MySQL, Mongo.

Senior Security Engineer

Our Engineering Standards at Karbon:

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

About the Role! 

Seeking a development & cloud focused Senior Security Engineer to join our expanding security team.

The ideal candidate will have passion for AppSec, Cloud and AI. They will be a skilled communicator and relationship builder capable of promoting and building security practices across the organization and into our development processes.

AI is reshaping practices across the board and at Karbon we’re fully committed. We don’t see AI as a replacement but as a force multiplier. We’re looking for Security Engineers who are confident in network & security fundamentals, driven to grow, and excited by the challenges and opportunities AI brings.

What You’ll Own:

• Partner with different areas within Karbon - You will make sure security is embedded from the start from feature design and development to participating in design reviews and threat modelling.
• Balance Security and Delivery - You know how to balance delivery needs with security and can communicate security risks and issues to non technical stakeholders. You understand when it's important to push back, when to compromise and how to work with delivery teams to reach a great outcome.
• You keep up to date on the latest technologies and approaches - You are excited by the new developments such as AI bring to security but also understand the importance of security foundational practices such as good account hygiene, least privilege, attack surface reduction and MFA.
• Identify and assess security risks introduced by AI tools - You’ll assist with reviewing the risks of AI tooling usage & Integration and AI-generated code.
• Apply AI-assisted tooling to accelerate security work - you understand the impact AI can have and utilize it across many areas including triage, threat detection, code review, and documentation.
• Flexibility and confidence to work across multiple security domains - We’re a small team responsible for Security at a fast moving company and you’ll get exposure to many different security domains; you could be assisting with refining and investigating corporate IT security processes in the morning, reviewing a cloud hosted system after lunch and then tweaking detection rules!
• Work effectively as part of a team - Security is a team sport and you understand the need to build relationships and trust across the organization to enhance Karbon’s security posture. You are happy to answer questions and offer advice to teams that will reach out for your assistance.
• Own your work - You take pride in your work, feeling a deep sense of responsibility for the products we develop and ensuring we keep our customers' valuable data secure. This sense of ownership is paramount, and you share this commitment.
• Bring your passion and personality - Your creativity, curiosity, and authentic self make the team stronger. If you've worked in highly political environments, you'll find our culture, free from office politics and valuing openness and authenticity, a refreshing change.
• Help us measure improvement and steer our roadmap - Contribute to Security Metrics so we can track progress and feedback into our roadmap.

What Sets You Apart

4+ years experience in a security or development role across most of the following:

• Collaborating with teams to review designs & implementations for security issues and embedding good security practices across software development
• Triaging issues and reports, assisting teams to remedy items and testing fixes
• Working with external penetration test companies to validate and prioritize findings
• Conducting risk and vulnerability assessments of web applications and APIs and third party suppliers and integrations
• Configuring and tuning SAST, SCA and DAST Tooling
• Working with build/deployment pipelines to incorporate security tooling (Github Actions or Azure Devops YAML based pipelines)
• Assisting with implementing security focused alerting and detections and automations
• Conducting and facilitating organizational & developer focused security training
• Assisting with operational security items such as EDR alerts and MDM
• Contributing to our security roadmap

In addition you’ll need:

• Strong communication skills (spoken and written) 
• Some of the following Languages/Frameworks: Microsoft .NET/C#, JavaScript (we use React and EmberJS frameworks and, Python)
• At least one cloud platform: Azure, AWS or GCP (we use Azure predominantly)
• Working knowledge of PowerShell or Bash and Python
• Working knowledge of at least one AI development tool e.g. Claude Code, GitHub Co-Pilot etc
• Portswigger Burp or similar
• Certifications such as Offsec OSCP & AWAE, GIAC, Burp Practitioner, PJPT, Microsoft/AWS development and cloud related are nice to have
• Experience with securing AI applications, systems and AI tooling would be highly regarded

Why Work at Karbon?

• Gain global experience across Australia, New Zealand, UK, and Canada
• Strong benefits package including:
• Flexible Time Off with an encouraged 4 weeks use per year
• Company paid medical for you and eligible spouse/partner and dependents
• Paid dental and vision and eligible spouse/partner and dependents
• 401(k) with company matching
• Flexible Spending Account
• Up to 8 weeks paid parental leave
• Work-from-home stipend
• Work with (and learn from) an experienced, high-performing team
• A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback
• Be part of a fast-growing company that firmly believes in promoting high performers from within

About Checkr
Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers, including DoorDash, Coinbase, Lyft, Instacart, and Airtable.

We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on the Forbes Cloud 100 list and is a Y Combinator 2024 Breakthrough Company.

What you’ll do:

• Own the end-to-end development lifecycle for new features within Salesforce Service Cloud and Zendesk to improve agent productivity and the customer experience.
• Choose the right tool for the job, whether it’s a declarative change, custom Apex/code, or leveraging a 3rd party application.
• Collaborate with business systems analysts to translate requirements into technical solutions that are maintainable, performant, and scalable.
• Design and maintain AI-driven solutions, identify and deliver solutions where AI can be strategically applied to accelerate and enhance both the agent's workflow, the overall customer experience, and our development velocity.
• Partner with cross-functional engineers to architect new features and ensure seamless integration with existing Service Cloud applications and our broader data ecosystem.
• Maintain a customer-centric and data-driven approach, monitoring feature performance, troubleshooting issues, and informing future enhancements.

What you’ll bring:

• 6+ years of Salesforce development experience, with a proven track record of designing and implementing complex, scalable solutions on the Service Cloud platform. Experience with Zendesk development is a significant plus.
• Technical Mastery: A strong command of the full software development lifecycle (SDLC) within an Agile environment, including expertise in DevOps processes and technology.
• Grit & Resilience: You tackle complex, ambiguous problems with persistence. You aren't deterred by technical debt; instead, you dig in and find creative ways to deliver results.
• Urgency & Acceleration: You operate with a bias for action. You work with a sense of urgency to keep pace with a high-growth environment, ensuring we consistently accelerate outcomes for the business.
• Flexibility: The ability to "flex" when necessary, moving between different technologies and pivoting quickly as business priorities evolve.
• Ownership: A deep sense of accountability for the entire feature lifecycle, from initial design through to production release and maintenance.
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes. 

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

The Solutions Engineer Team

We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation.  Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform.

The Solutions Engineer Opportunity

Reporting to the Senior Manager of Solutions Engineers Enterprise West, the Solutions Engineer is a functional business consultant,  with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.

What you’ll be doing

• Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers, partners and Okta colleagues
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

What you’ll bring to the role

• 8+ years pre-sales engineering experience and solution selling.
• A passion to serve the Customer, demonstrated in a customer-facing role, such as presales or professional services, but ideally in a pre-sales capacity.
• An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard.
• Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc.
• Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
• Experience working with REST APIs and SDKs
• Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, backend (Java, C#, Node.js, Python) development, scripting (Bash, Powershell, Perl)
• An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• You're an exceptional communicator, adept at simplifying complex technical concepts for diverse audiences, including highly skilled experts in large group settings.
• A confident and articulate presenter, you excel at sharing knowledge and insights with experienced technical professionals and large expert audiences.
• Demonstrated ability to effectively communicate complex technical information to highly skilled and experienced audiences, whether one-on-one or in large presentations.
• Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
• Diagramming experience for user journey flows, complex architecture diagrams, etc.
• Typically 25% travel.
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

You ideally have

• Proven experience designing, implementing, and managing Privileged Access Management (PAM) solutions in enterprise environments.
• Deep understanding of the challenges and best practices associated with securing privileged accounts, including just-in-time (JIT) access, session recording, credential vaulting, and secrets management.
• Practical experience managing Windows Server, Active Directory, LDAP, and Federation services.
• Proficiency in UNIX/Linux, database security, network security, scripting, and DevOps practices preferred.
• Relevant experience with enterprise applications, security management, systems management, identity management, and/or policy management solutions, particularly in the areas of Identity and Privileged Access

P24432_3342674

LI -Remote

LI-LS

#LI-MM
#LI-Hybrid

P24517_3387022

The Senior Solutions Engineer Opportunity

Reporting to the Senior Manager of Solutions Engineers, the Sr Solutions Engineer (Corporate New Business) is a functional business consultant,  with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory. A background in software development and experience with developer-centric identity platforms (such as Auth0) can be particularly impactful, enabling you to deeply understand and articulate the value of Auth0 by Okta from a technical implementer's perspective.

What you’ll be doing 

• Work alongside the Corporate/New Business (employee size 300-1249) sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues especially those faced by development and product teams - and provide product demonstrations to align our solutions with customer needs.
• Answer product features and technical questions from customers, partners and Okta colleagues.
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed. This will include scripting and coding to showcase Auth0’s capabilities.
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value.
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team.
• Stay current on competitive analysis and market differentiation.
• Support marketing events including executive briefings, conferences, user groups, and trade shows.
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge.

What you’ll bring to the role

• 8+ years pre-sales engineering experience.
• A passion to serve the Customer, demonstrated in a customer-facing role, such as consulting or support, but ideally in a pre-sales capacity.
• An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard.
• Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc.
• Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
• Experience working with REST APIs, API Gateways, and SDKs
• Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications.
• Leverage your software development background to effectively communicate with technical audiences, including developers, architects, and DevOps engineers, translating their requirements into robust solutions.
• An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Exceptional communicator.
• Confident dispensing knowledge to a highly skilled and experienced audience, presenting to large rooms filled with experts in the field
• Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence.
• Typically 25% travel.
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

You might also have (not mandatory):

• Hands-on experience with Generative AI or LLM technology such as LangChain, GenKit, LlamaIndex, etc.
• Experience integrating with microservices, data lakes, or customer data platforms.
• Developed ReBAC or Fine Grain Authorization models.
• Diagramming experience for user journey flows, complex architecture diagrams, etc.

Preferred Experience (bonus points):

• Trusted Advisor in your sales region (Area Sales Director and Area Vice President)
• Experience leading highly strategic technical sales plays, targeting new account acquisitions, or transferrable experiences preferred.
• Creation of reusable artifacts to be adopted by the presales and/or sales community.
• Publication of thought leadership documentation externally annually.
• Technical leader among peers and a mentor to help grow others in the segment.

LI#Remote

LI#CM

P7161_3396398

The Database Infrastructure team develops and operates all of Discord’s databases and data services. Those systems store the data of Discord's 200M+ monthly active users—including trillions of messages! We work across multiple areas: databases, disk storage and Rust-based data access services. We're a small team whose work has a huge impact on our company's success and ability to grow!

Some blog posts from the team:

• How Discord Indexes Trillions of Messages
• How Discord Stores Trillions of Messages
• How Discord Supercharges Network Disks for Extreme Low-Latency

You will:

• Build and operate large-scale, reliable and performant data systems with ScyllaDB, PostgreSQL, ElasticSearch, Linux and Rust.
• Collaborate with product and infrastructure teams to develop storage primitives enabling all of Discord.
• Exercise "First Principles Thinking" to always deliver what matters most to our users.
• Work with a talented team of engineers who have built one of the largest communication platforms in the world.

You have:

• 2-4 years of experience with building backend infrastructure
• Ability to troubleshoot, debug, and test complex systems in a live, production environment
• Strong operating systems, distributed systems, and concurrency control fundamentals
• Proficiency with at least one statically-typed programming language: e.g. Rust, Go, Java, C, C++
• Comfortable working in fast paced environments

Bonus Points:

• Experience with highly-available and distributed databases: e.g. ScyllaDB, Cassandra, Vitess, Postgres w/HA, etc.
• Experience with Rust
• Knowledge of DevOps tools like Salt, Terraform or Kubernetes

More things that might interest you:

• We’ve tackled a lot of fascinating technical challenges over the years, and blogged about it regularly:
  • How Discord Stores Trillions of Messages
  • 25% or 6 to 4: The 11/6/23 Authentication Outage
  • How Discord Supercharges Network Disks for Extreme Low Latency
  • Why Discord is switching from Go to Rust
  • How Discord Indexes Billions of Messages
  • How Discord Stores Billions of Messages
  • How Discord Indexes Trillions of Messages
• One of our team members even wrote a book on ScyllaDB
• We present at conferences:
  • How Discord Indexes Trillions of Messages by Vicki Niu
  • How Discord Performs Database Upgrades at Scale by Ethan Donowitz

The US base salary range for this full-time position is $160,000 to $180,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

We are seeking an experienced Senior MuleSoft Developer to help design, build, and scale our enterprise integration platform. This role will be instrumental in developing high-quality APIs and integrations using the MuleSoft Anypoint Platform, enabling secure and scalable connectivity across cloud and on-premise systems.

The ideal candidate brings deep expertise in API-led connectivity, enterprise integration patterns, and modern cloud architectures, along with strong collaboration skills to partner with engineering, architecture, and product teams.

What you'll be doing

• Design, develop, and maintain APIs and integrations using the MuleSoft Anypoint Platform
• Implement API-led connectivity architecture, including System, Process, and Experience APIs
• Build reusable integration assets and frameworks to accelerate development and promote consistency
• Develop integrations connecting SaaS, cloud, and on-premise systems such as CRM, ERP, data platforms, and third-party services
• Ensure APIs follow best practices for security, scalability, monitoring, and governance
• Implement robust error handling, logging, and performance optimization strategies
• Publish and manage APIs using API Manager and Anypoint Exchange
• Collaborate with architects and engineering teams to define integration patterns and standards
• Support CI/CD pipelines and automated deployments for MuleSoft applications
• Troubleshoot production issues and provide ongoing support for integration services
• Contribute to documentation, knowledge sharing, and mentoring junior developers

What you should have

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent experience)
• 6+ years of integration development experience, including 4+ years working with MuleSoft
• MuleSoft Certified Developer (MCD Level 1 or Level 2)
• Strong expertise in DataWeave 2.x, Java, and API development using Mule 4
• Experience building integrations using REST and SOAP services, with strong knowledge of XML and JSON data formats
• Experience designing and implementing APIs using RAML or OpenAPI Specification (OAS)
• Hands-on experience with tools such as Anypoint Studio, API Manager, and Anypoint Exchange
• Strong understanding of API-led connectivity architecture, including System, Process, and Experience APIs
• Experience implementing event-driven integrations using messaging and streaming platforms such as Apache Kafka, JMS, or other event brokers
• Experience integrating enterprise platforms such as Salesforce, Oracle Fusion, Workday, or similar systems
• Knowledge of API security standards such as OAuth, JWT, and policy enforcement
• Experience with CI/CD pipelines, Git-based workflows, and DevOps practices
• Familiarity with cloud platforms such as AWS, Azure, or GCP
• Strong debugging, performance tuning, and troubleshooting skills
• Excellent collaboration and communication skills in cross-functional environments

Preferred Qualifications

• Experience designing enterprise integration architectures
• Experience with event-driven architecture, messaging systems, or streaming platforms
• Experience working in Agile or Scrum development environments
  

Candidates must reside in or be willing to relocate to the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Relocation assistance may be available. 

The US base salary range for this full-time position is $192,000 to $216,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

The financial industry is growing at a record pace, but our data providers are still stuck in the past — with cumbersome onboarding processes, complicated APIs, slow infrastructure, and expensive licensing costs.

Databento is the next generation market data provider — with the radical idea that you should only pay for the data that you use. We power the world's largest finance and fintech institutions and lower the barrier of entry for small startups, gaining over 4,000 users during our first year of launch. Our team brings former experience at the world's leading quantitative firms, including Two Sigma, Flow Traders, Tower Research, PDT Partners, SIG, and more.

We offer health, dental, disability, and life insurance benefits, as well as 401(k) matching for full-time employees. We accommodate 100% remote work, with teammates living around the globe and paid in their local currency.

Responsibilities

• Systems and network configuration.
• Bare-metal and containerized application deployment.
• Maintaining large storage clusters.
• Instrumenting performance measurement and alerts.
• Improving systems automation and tooling.
• On-call support.
• Coordinating bulk data delivery to customers and vendor partners.
• Occasional physical infrastructure deliveries and systems provisioning.

Required qualifications

• Strong Linux knowledge.
• Experience with systems configuration and provisioning (PXE, Puppet, and Ansible preferred; Terraform).
• Understanding of storage concepts (RAID, LVM, popular filesystems, distributed storage).
• Basic networking (OSI model, IP protocols, switching/routing).
• Ability to code in Python and write shell scripts.
• DevOps/GitOps mindset.
• Prior internship experience or 2+ years in full-time systems engineering or infrastructure roles.
• Bachelor’s degree in Computer Science or a related field.
• Candidates must be authorized to work in the U.S.; H-1B visa sponsorship is not available.

Nice-to-haves

• Experience with distributed storage systems (e.g., Ceph).
• Customer support experience and strong problem-solving abilities.
• Prior experience at a trading or fintech firm, or a strong interest in learning fintech.
• Database administration (MySQL, ClickHouse, Redis).
• Cloud engineering basics (AWS, GCP — compute, storage).
• Virtualization and compute workloads (Proxmox, Docker, Kubernetes, HTCondor).
• Systems and network tuning.
• Monitoring and alerting (Prometheus, Grafana, Alertmanager, Loki).
• Ability to travel to data centers in New Jersey or Boston on short notice (within one week).

The Staff CI/CD Engineer is pivotal in transforming our CI/CD landscape to enhance developer efficiency across the organization. You will architect, develop, and operate high-performance CI/CD pipelines that align with our mission to provide an unparalleled development environment, driving innovation and stability for our large-scale applications.

This role is based in our San Francisco office with an office-centric hybrid schedule. Along with most Asanas, you’ll work from this office in person on Mondays, Tuesdays, and Thursdays. Most Asanas have the option to work from home on Wednesdays and Fridays. If you're interviewing for this role, your Talent Acquisition Partner will share more about the in-office requirements. 

Key Responsibilities:

• Lead the design and implementation of CI/CD pipelines that support both continuous integration and deployment, ensuring world-class build, test, and release processes.
• Architect automated deployment frameworks that facilitate zero-downtime releases and rapid iteration cycles for our software products.
• Collaborate with cross-functional teams, including Security, Infrastructure and Product teams, to integrate advanced automated testing and robust reporting systems, enhancing our CI/CD workflows.
• Mentor fellow engineers in best practices for CI/CD, fostering a culture of continuous improvement and learning.
• Spearhead multi-quarter strategic initiatives, improving CI/CD infrastructure reliability, scalability, and performance.
• Stay abreast of the latest trends and technologies in CI/CD and DevOps, recommending and implementing improvements to our systems. Be a force multiplier by integrating AI tooling into the development lifecycle at Asana. 

Qualifications:

• 6+ years of professional experience in software engineering, with significant experience focused on CI/CD in large-scale environments.
• Demonstrated expertise in designing and implementing distributed systems and reliable infrastructure.
• A deep understanding of CI/CD tools and processes, with hands-on experience using platforms like Jenkins, GitHub Actions, or equivalent. 
• Proficient in scripting and programming languages such as Python, Bash, and familiar with infrastructure as code tools like Terraform. Proven experience working with AI tooling and integrations (eg: Claude, Cursor, MCP servers).
• Experience with cloud platforms (AWS, Google Cloud, Azure) and container orchestration systems like Kubernetes.
• Strong advocate for developer productivity with a proven track record of building efficient, scalable CI/CD pipelines.
• Excellent leadership and mentorship skills, with a collaborative and innovative mindset.
• Experience working in fast-paced, agile development environments.

Preferred Qualifications:

• Proficiency with managing build systems and frameworks for large monorepos. Preferred experience in Bazel.
• Familiarity with some of infrastructure, Python, AWS, and JavaScript/TypeScript.
• Understanding of progressive delivery techniques such as feature flags, blue-green deployments, and canary releases.
• Active contributor to open source projects or previous experience with large-scale software development at a leading tech company.

About You:

• You are driven by a passion for CI/CD and possess a deep commitment to enhancing developer experiences.
• You excel in a collaborative team setting, valuing diverse perspectives and contributions.
• You are proactive, taking initiative to solve complex systems challenges and drive impact across the organization.
• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. 

For this role, the estimated base salary range is between $248,000 - $282,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences 

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

#LI-Hybrid

About The Team

The Service Monetization team is responsible for building, maintaining, and securing systems that manage subscriptions for millions of Crunchyroll fans, generate bills and collect payments for Crunchyroll users around the world. We are directly tied to many streams of revenue and pride ourselves on quality code, service reliability, and teamwork. Our day to day work includes building features for robust subscription management, customer incentives, integration with a variety of payment providers, fraud detection, and maintaining compliance of our systems. Our services enable millions of subscriptions and process millions of payments in a highly secure, distributed, and scalable environment that is constantly evolving to meet the needs of both our fans and our business!

We are a diverse group of individuals. We represent the whole spectrum of enthusiasm for anime and have more interests outside the anime realm. Most of all, we are inclusive and welcome all. Come join us and be a part of an integral part of the Crunchyroll family.

This position is based in San Francisco. We work a hybrid schedule, in-office three days a week; Tuesday, Wednesday, Thursday. 

A day in the life of our Software Engineering Manager, Memberships:

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

#LifeAtCrunchyroll #LI-Hybrid

About the Team

Our engineering team is made up of people from varied industries, including engineers who built and scaled large, well known organizations. We build modern software with modern techniques like TDD, continuous delivery, DevOps, and service-oriented architecture. Cross-functional partnerships are deeply meaningful to us and are how we’ve built up immense trust with the people running the business. We focus on high-value products that solve clearly identified problems and are designed in a sustainable way so that value continues to deliver in the long term. In fact, some of our proudest moments come from solving business problems without writing a line of code. 

About the Role

We are seeking a skilled and visionary Fulfillment Engineering Manager to lead a team of talented engineers in revolutionizing our fulfillment systems. This role involves driving innovation and transformation across core areas, including Order Management (OMS), Inventory Management, Warehouse Management (WMS), and Transportation Management Systems (TMS). In this role, you will oversee the development, support, and optimization of solutions that streamline fulfillment operations, enhance the fulfillment experience, and deliver measurable business impact. This position requires a blend of technical expertise, team leadership, and strategic planning. You will work closely with cross-functional teams, including operations, product, and algorithms, to design and implement scalable systems that meet the demands of a rapidly evolving business landscape.

We are a distributed team that collaborates across 4 time-zones and we love building relationships that enable everyone to learn & ask questions. With a strong focus on growth and personal development, Stitch Fix is the ideal place to develop your skills in an environment that is built on mutual trust and respect.

About the Technology

Technologies we rely on to pursue solutions to business problems include:

• Go-Lang
• Ruby and Ruby on Rails
• Kafka 
• RabbitMQ
• Redis
• Postgres
• We use GitHub, Slack, and video conferencing extensively to collaborate.
• We value pull requests, one-pagers, and screencasts to develop rapid prototypes that demonstrate new features.
• Our workflow depends on testing and Continuous Integration—we rely on automated tests and deployment.
• We have a distributed, service-oriented architecture—we’re using tools like Kafka, RabbitMQ, ElasticSearch, REST services, and GraphQL to scale our team and software.

You're excited about this opportunity because you will…

• You will manage, mentor, and inspire a team of engineers, fostering a culture of collaboration, innovation, and growth by challenging them to do their best work.
• You will define priorities and deliverables for projects that optimize fulfilment systems, ensuring alignment with business goals.
• You will partner with product managers, operations, and algorithms teams to continuously improve fulfillment processes and customer delivery experiences.
• You will ensure system reliability, scalability, and performance, minimizing disruptions to daily operations.
• You will drive initiatives to modernize fulfillment systems, improve workflows, and reduce inefficiencies.
• You will act as a key point of contact for stakeholders, providing updates on team progress, challenges, and milestones.
• You will find, hire, and develop people that compliment each other as a diverse, inclusive team.
• You will facilitate technical design discussions, remove blockers and align stakeholders.
• You will inspire an atmosphere of continuous improvement by serving as a coach, mentor, and technical advisor.

We’re excited about you because…

• You have experience with warehouse management systems, order management systems, transportation management systems, distribution center software, or similar solutions.
• You bring 3+ years of experience building and scaling real-time solutions, including 1-2+ years managing high-performing engineering teams.
• Your experience leading distributed teams across multiple time zones is a strong plus.
• You have a proven track record of delivering impactful, customer-focused solutions aligned with business objectives
• You have extensive hands-on experience with one of the widely used programming languages, such as Golang, Java, or similar.
• You are passionate about mentoring team members and supporting their professional growth.
• You prioritize clear, honest communication and build strong, collaborative teams based on trust and autonomy.
• You excel at setting and communicating clear priorities to your team and cross-functional partners.
• You are flexible, pragmatic, and committed to building high-quality solutions that meet user needs.
• You have experience refining development processes to improve team efficiency and outcomes.

Why you'll love working at Stitch Fix...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. 
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do. 
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

Senior Enterprise Account Executive 

Location: This is a remote role, covering the Western states. 

Black Duck helps organizations build secure, high‑quality software by minimizing risk and maximizing development speed. As a pioneer in application security, Black Duck delivers industry‑leading SAST, SCA, and DAST solutions that help teams identify and remediate vulnerabilities across proprietary code, open‑source components, and application behavior. With powerful tools, services, and deep expertise, Black Duck enables organizations to secure the modern software supply chain and strengthen DevSecOps practices. 

Role Summary 

The Senior Enterprise Account Executive (Hunter) is responsible for acquiring new enterprise customers, penetrating greenfield accounts, and driving net‑new revenue for Black Duck’s Application Security platform, with a primary focus on Software Composition Analysis (SCA) and open‑source risk management. 

This role is built for a high‑energy, high‑impact seller who excels at prospecting, competitive displacement, and closing complex enterprise deals. You will engage senior engineering, security, and DevOps leaders to position Black Duck as the strategic solution for modern software supply chain security. 

Core Responsibilities 

New Logo Acquisition & Revenue Growth:

• Own the full new‑business sales cycle—from prospecting and qualification to technical evaluation, negotiation, and close. 
• Build and execute territory plans targeting high‑value enterprise prospects across industries. 
• Identify and develop greenfield opportunities through outbound prospecting, partner collaboration, and market intelligence. 
• Drive competitive takeouts and position Black Duck as the preferred SCA and AppSec platform. 
• Consistently achieve new‑logo ARR targets and pipeline creation goals. 

Executive Engagement & Value Selling:

• Build multi‑threaded relationships with CISOs, CTOs, AppSec leaders, DevOps executives, and procurement stakeholders. 
• Lead executive‑level conversations around open‑source governance, SBOM strategy, and secure SDLC modernization. 
• Deliver compelling business cases that quantify risk reduction, compliance alignment, and developer productivity gains. 

Sales Execution & Deal Leadership:

• Run disciplined, high‑velocity sales cycles with strong qualification, forecasting accuracy, and CRM hygiene. 
• Partner with Sales Engineering to guide prospects through technical validation, PoCs, and integration discussions. 
• Navigate complex procurement processes, legal reviews, and multi‑stakeholder decision cycles. 
• Collaborate with Marketing and SDR teams to accelerate pipeline generation and campaign execution. 

Market Expansion & Thought Leadership:

• Represent Black Duck at industry events, conferences, and customer briefings. 
• Provide market feedback to Product and Marketing to influence roadmap and positioning. 
• Stay current on AppSec trends, regulatory pressures, and emerging software supply chain risks. 

Qualifications 

Required

• 7–10+ years of enterprise new‑business sales experience in cybersecurity, DevSecOps, developer tooling, or related technical domains. 
• Proven track record of hunting and closing large, complex enterprise deals with multi‑million‑dollar ARR impact. 
• Strong understanding of Application Security, SCA, SBOM, and modern software supply chain challenges. 
• Ability to engage both technical and executive audiences with credibility and confidence. 
• Exceptional prospecting, negotiation, and strategic selling skills. 

Preferred 

• Experience selling SCA or AppSec platforms (e.g., Black Duck‑style solutions, Snyk, Veracode, Checkmarx, GitHub Advanced Security). 
• Familiarity with CI/CD ecosystems (GitHub, GitLab, Jenkins, Azure DevOps, Bitbucket). 
• Background selling into Fortune 500 or global enterprise organizations. 

Success Indicators 

• Consistent attainment of new‑logo ARR and pipeline generation targets. 
• Strong competitive win rates and successful displacement of incumbent solutions. 
• Rapid expansion of Black Duck’s footprint within target industries and territories. 
• High‑quality forecasting and disciplined sales execution. 

About the Role

PagerDuty is seeking a Director of Pricing & Monetization to own the strategy and execution of how we package, price, and monetize our Operations Cloud platform.  This role sits within our Product Development organization and reports to the VP of Product Strategy & Growth.

This is a product-first role. You'll bring the same rigor to pricing that a great PM brings to a product: deep customer empathy, structured experimentation, clear feature tiering frameworks, and a bias toward measurable outcomes. You'll also be the connective tissue between Product, Sales, Finance, and Marketing, ensuring pricing strategy translates into field execution and commercial results. This role owns the full lifecycle from recommendation to implementation to operations. You'll be the decision-maker on deal desk, discounting, and promotions in real-time. 

The ideal candidate has operated at the intersection of product management and monetization in a later-stage B2B SaaS environment. You've owned packaging decisions end-to-end, built monetization infrastructure, and have the credibility to influence both product roadmaps and sales motions.

What You'll Own

Product & Monetization

• Define and evolve PagerDuty's packaging architecture — tiers, feature placement, usage-based levers, and entitlement frameworks — in partnership with Product and Engineering
• Build and maintain a monetization review process so product teams bring pricing strategy into roadmap decisions early, not as an afterthought
• Lead SKU design and experimentation: develop frameworks for how we create, test, and iterate on packaging changes quickly and safely
• Own the monetization platform roadmap — usage tracking, entitlement flexibility, SKU experimentation velocity — in partnership with Engineering and Revenue Systems
• This person is the cross-functional decision-maker across product, design, and engineering for what we build (including feature frameworks, entitlements, and metering) for how we take products to market. Owning the full lifecycle across plan to execution and operations
• Provide pricing and packaging leadership to other product teams across the portfolio

Go-to-Market Execution

• Operationalize pricing for the field: discount governance, approval workflows, customer-facing messaging, and enablement materials
• Lead packaging migration execution as we transition legacy customers to our modern Operations Cloud plans — including cohort strategy, field playbooks, and customer communication
• This person is expected to be a cross-functional decision-maker for GTM, Technology, and Revenue Operations teams

Feedback, Analysis, and Planning

• Track and report on pricing initiative performance — win rates, discounting patterns, migration progress, ARR impact by segment
• Build or leverage financial modeling capabilities (in partnership with Finance) to evaluate pricing scenarios and segment-level impact
• Get in front of customers regularly to pressure-test pricing assumptions and surface friction points

What You'll Build

This role inherits and grows an existing pricing and monetization foundation that includes:

• Billing & quoting infrastructure — core systems supporting deal execution and revenue operations, with opportunity to improve velocity and flexibility in partnership with Engineering and Revenue Systems
• Pricing calculators and field tools — internal tools used by the field to size and quote deals, currently in active development
• Discount approval workflows — existing governance structure for deal-level pricing decisions
• SKU architecture — a portfolio of plans spanning our legacy and modern Operations Cloud offerings, currently mid-migration
• Partner with executive leadership to align pricing strategy with company-level ARR and growth targets

The opportunity is to modernize this foundation so pricing decisions and actions happen faster, and go-to-market teams have tools they trust and actively use.

You'll lead and grow an existing small team:

• Pricing Analyst — supporting financial modeling and plan analysis
• Pricing Manager — focused on SKU migrations and pricing execution
• Technical PM / Monetization Ops — scaling infrastructure work
  
  

Your job is to elevate this team from execution support to a strategic pricing function that product and sales teams actively seek out.  We're looking for people who have...

Basic Qualifications

• 10+ years in B2B SaaS in roles spanning product management, pricing strategy, and/or monetization
• Demonstrated experience owning packaging architecture and feature tiering decisions — not just supporting them
• Track record of running pricing experiments and measuring commercial impact
• Strong cross-functional credibility with Sales, Finance, Product, and Go-To-Market leadership
• Experience managing pricing change in the field — migrations, repackaging, new monetization models — with the communication skills to bring stakeholders along
• Ability to mentor and grow other pricing and product roles
  
  

Preferred Qualifications

• Experience at a company during transition to usage-based or consumption pricing
• Familiarity with monetization infrastructure (entitlements, billing systems, SKU tooling)
• Familiarity with B2B SaaS deal structures, discount governance, and revenue recognition considerations
• Has led or contributed to pricing strategy at a company scaling toward $1B+ ARR
  
  

What Success Looks Like

3 months

• Deep understanding of current SKU architecture, billing systems, and field pricing dynamics
• Relationships established with Sales Strategy, Deal Desk, Finance, and key Product leaders
• Monetization review process proposed — ensuring product teams bring pricing decisions forward early
  
  

6 months

• 1–2 packaging experiments launched and instrumented (e.g., new tier, usage-based pilot, feature unbundling)
• Go-to-market and customer-facing pricing tools meaningfully improved — measurable increase in field confidence and usage
• Discount governance strengthened — clear ownership and sign-off process for deal-level exceptions
• SKU creation process improved — clear ownership, documented process, and faster turnaround
  
  

12 months

• Measurable ARR impact: improved win rates on Operations Cloud, reduced discounting frequency, or accelerated legacy SKU migration progress
• Monetization infrastructure roadmap in flight — billing and quoting systems have a credible modernization path
• Entitlement flexibility improved — product teams can run pricing experiments with greater speed and independence
• Pricing function is seen as a strategic partner across Product, Sales, and Finance
• Team is performing with high agency and developing toward expanded scope

The base salary range for this position is 180,000 - 303,600 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

 **This role is expected to come into our San Francisco office 2 days a week, so you can thrive in your new role and fully embrace being a Dutonian!**

PagerDuty is seeking a Commercial Account Executive to join our diverse, customer-focused team! In this role, you will report to a Director of Commercial Sales. Your focus will be on acquiring new business opportunities among a group of accounts that fit our ideal customer profile and have a higher propensity to buy and expand with PagerDuty. These accounts would sit in our commercial segment and would sit between 50-500 million in revenue.  Daily responsibilities include creating, developing, and managing net-new business deals and expanding our footprint once the account is landed.

Do you have a proven track record of success working with new logo accounts? Are you skilled in prospecting, organizing, and enjoy achieving victories? This is an exceptional opportunity for someone who is passionate about technology, has experience selling complex solutions, and can provide consultative guidance to clients. If you possess excellent time management skills, understanding when to prioritize closing deals and when to shift focus to pipeline development, we would love to talk to you! 

Key Responsibilities:

• Understand the problems and focus areas of your stakeholders and effectively communicating how PagerDuty will support and address those company priorities 
• Align use cases with the appropriate service offering
• Quickly adapt to the Command of the Message (COM) selling model and employing solution selling/customer-centric sales method\
• Develop a proactive point of view on solutions based on customer's biggest pain points
• Encourage positive conversations between new or potentially new customers and sales teams, leading to solutions aligned with the customer's strategic vision.
• Ensure complete customer satisfaction in all interactions
• Call and email executives at senior levels across various lines of business using scaled techniques and tools
• Document key qualification details, including use case, purchase timeframes, and next steps (MEDDICC Framework)
• Close and manage land-and-expand deals with the main focus on acquiring new customers
• Prioritize opportunities and allocating appropriate resources

Basic Qualifications

• 3+ years strong background in lead generation and prospecting, 2+ years of previous experience successfully closing net-new customer deals
• Experience with common SaaS software tools (SFDC, Outreach/Salesloft, Tableau, DemandBase, 6Sense)  

Preferred Qualifications:

• Proven ability to quickly gain trust with senior leaders, internal and external
• Highly organized with exceptional follow up skills
• Passion for cloud technologies

The base salary range for this position is 75,000 - 99,000 USD. This role may also be eligible for commission and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.

This role is expected to come into our San Francisco office two times per week, so you can thrive in your new role and fully embrace being a Dutonian!

We are seeking an Account Partner, Professional Services to define and scale Professional Services growth strategies, drive organizational excellence, and establish measurable customer outcome frameworks across PagerDuty's enterprise and strategic customer segments. This role owns the evolution of our services go-to-market motion, architects repeatable engagement models, and partners with Sales, Customer Success, Solutions Engineering, Delivery, Product, and Marketing leadership to align advisory, implementation, enablement, and automation services to market needs spanning incident response, AIOps, and service ownership.

The ideal candidate is a strategic leader and consultative seller who builds organizational capabilities, defines best practices that scale across the Professional Services team, translates market insights into service innovation, and consistently drives portfolio-level growth, customer outcomes, and team effectiveness.

Job Responsibilities

Pipeline Development & Selling Motion

• Architect and execute multi-threaded Professional Services strategies within strategic and enterprise accounts; orchestrate 2–12 week services deal cycles with executive alignment and commercial rigor.
• Consistently meet or exceed services bookings, attach-rate, and consumption targets while driving predictable pipeline generation and velocity metrics.
• Lead discovery to map business-critical pains (noise, toil, on-call fatigue, change risk, slow comms) to differentiated service offerings, scoped SOWs, and multi-phase engagement roadmaps.
• Deliver compelling value narratives (ROI, time-to-value, risk mitigation, competitive differentiation) tailored to C-level and VP stakeholders across IT, Engineering, and Operations.

Account Strategy & Customer Value

• Co-architect account strategies with Account Executives, CSMs, and Solutions Engineers to align enterprise business outcomes with services-led transformation milestones and measurable impact.
• Position services as strategic enablers across incident response maturity, AIOps signal tuning/event orchestration, automation/runbooks, AI-driven operations, and enterprise integrations (e.g., ServiceNow, Jira, Slack/Teams, AWS, Datadog, New Relic, Splunk, GitHub/GitLab, Terraform).
• Drive adoption and quantifiable business impact (e.g., MTTA/MTTR reduction, toil elimination, developer productivity gains, SLO adherence, operational cost savings) that influence customer renewal and expansion decisions.

Scoping, Pricing & Delivery Orchestration

• Partner with Delivery leadership to architect, price, and resource engagements that balance customer transformation objectives with margin targets and scalable delivery models.
• Ensure seamless handoffs while maintaining commercial ownership; proactively identify and remove blockers, de-risk delivery, and surface follow-on services and expansion opportunities.
• Align SOWs to clear scope, success criteria, measurable acceptance metrics, timeline realism, and strategic value realization frameworks.

Forecasting & Operational Rigor

• Maintain accurate opportunity data, multi-quarter close plans, and forecasts in CRM using structured sales methodologies (e.g., MEDDPICC) and pipeline hygiene discipline.
• Monitor engagement health, entitlement consumption, and customer sentiment to drive timely services utilization, renewal readiness, and proactive expansion motions.
• Provide strategic feedback to Product and Delivery teams to refine packaging, pricing, repeatable delivery frameworks, accelerators, and go-to-market positioning.

Stakeholder Collaboration & Cross-Functional Partnership

• Partner with Sales, Customer Success, Solutions Engineering, Product, and Marketing to sequence services with platform adoption, expansion plays, and customer lifecycle milestones.
• Collaborate on case studies, executive references, and customer success stories that showcase realized outcomes, competitive wins, and services-led differentiation.
• Engage executives across customer and internal teams to build trusted-advisor credibility, influence strategic decisions, and accelerate deal velocity.

Executive Engagement & Thought Leadership

• Facilitate executive workshops, maturity assessments, and strategic roadmap sessions that translate business strategy into actionable, services-led transformation workstreams.
• Educate customers on service ownership best practices, incident lifecycle excellence, AIOps/automation value realization, and operational resilience frameworks.
• Serve as a strategic advisor on digital operations transformation, helping customers navigate organizational change, toolchain consolidation, and platform modernization.

Qualifications

Requirement Qualifications & Skills

• 8+ years in Professional Services sales, solutions consulting, or services leadership within SaaS or enterprise software; proven track record of strategic impact and organizational influence.
• Demonstrated success defining go-to-market strategies, building service offerings, or leading cross-functional initiatives that drive measurable business outcomes.
• Deep expertise in consultative selling: multi-threaded relationship building (C-level to technical), discovery, business case creation, executive storytelling, and complex deal orchestration.
• Strong strategic and analytical skills: ability to synthesize market insights, customer feedback, and operational data into actionable strategies and frameworks.
• Proven ability to mentor, enable, and scale teams: experience creating playbooks, training programs, or best practices that improve collective performance.
• Executive presence and communication: ability to influence senior leadership, facilitate strategic workshops, and represent the company externally.
• Rigorous operational discipline: expertise in sales methodologies (MEDDICC/MEDDPICC), forecasting, pipeline management, and CRM hygiene.
• Technical fluency: ability to translate incident response, AIOps, automation, observability, and integration concepts into quantified business value and risk reduction.

Preferred Qualifications & Skills

• Experience architecting or launching new service offerings, engagement models, or go-to-market motions in a scaling organization.
• Thought leadership experience: published content, conference speaking, or industry recognition in incident management, SRE/DevOps, AIOps, or operational excellence.
• Deep domain expertise in incident response, observability platforms, on-call operations, AIOps signal correlation/tuning, runbook automation, and service ownership best practices.
• Experience selling to and influencing VP Eng, CTO, CIO, SRE/DevOps, IT Ops, and Platform/Cloud leadership in enterprise and strategic accounts.
• Understanding of operational KPIs (MTTA/MTTR, change failure rate, SLO/SLA, toil reduction, developer productivity) and how to design services that measurably impact them.
• Experience leading or contributing to cross-functional strategic initiatives (e.g., partner ecosystem development, vertical market expansion, delivery transformation).
• Willingness to travel for customer meetings, team events, and industry conferences as needed.
• You know and understand our space and actively shape it—you're not just a fan of our products, you influence how the market thinks about operational excellence.

The base salary range for this position is 156,000 - 184,800 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.

This role is expected to come into our San Francisco office twice per week, so you can thrive in your new role and fully embrace being a Dutonian!

PagerDuty is seeking an Account Manager to join our diverse, customer-focused team! As an Account Manager, you will serve as the primary point of contact for a portfolio of existing SaaS customers, partnering closely with cross-functional teams to deliver exceptional customer outcomes. You will maintain and grow customer relationships, drive product adoption, manage renewals, and identify strategic expansion opportunities that deliver measurable business value. This is an exciting opportunity to blend customer success and sales expertise to help customers realize the full potential of PagerDuty’s platform while driving revenue growth.

The ideal candidate is a proactive relationship builder with strong commercial acumen, a passion for data-driven customer management, and experience with SaaS products and AI-driven insights.

KEY RESPONSIBILITIES

• Own a portfolio of existing customers to ensure adoption, value realization, and retention.
• Develop and execute account plans that drive renewals, mitigate churn risk, and uncover expansion opportunities.
• Present and negotiate renewal proposals, structure multi-year options, and manage contract value through strategic account management.
• Monitor customer health using usage analytics, telemetry, and business insights to identify and address risks early.
• Collaborate cross-functionally with Legal, Sales Operations, and Renewals teams to ensure smooth contracting, forecasting, and reporting processes.
• Maintain strong product knowledge and deliver consultative guidance to drive configuration optimization and feature adoption.

BASIC QUALIFICATIONS

• 7+ years of combined customer-facing experience, including Account Management, Customer Success, or Renewals.
• 4+ years of proven success managing renewals and growth within a SaaS environment.
• Experience using Salesforce (SFDC) and analytics tools such as Gainsight, Tableau, or Looker.
• Bachelor’s degree or equivalent experience.

PREFERRED QUALIFICATIONS

• Demonstrated ability to leverage data analytics and health metrics to manage and retain customer accounts.
• Familiarity with the MEDDPICC and Command of the Message (COM) frameworks.
• Experience working with enterprise software customers or in a DevOps environment.
• Strong understanding of AI-powered tools and how they can be leveraged to drive efficiency and insight.
• Proven history of achieving revenue and retention goals through consultative account management.
• Self-starter with strong collaboration, negotiation, and problem-solving skills.

The base salary range for this position is $105,000.00 - $125,400.00 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Overview Of The Role

PagerDuty is seeking a Business Development Representative to join our diverse, customer-focused team! As Business Development Representative, you will report to a Manager of Sales Development and as part of a dynamic team, you'll collaborate closely with our talented Account Executives, fueling their pipelines with promising leads and conquering territories together. Imagine the thrill of diving into the heart of the sales cycle, exploring every aspect and seizing captivating opportunities. With our fast-paced, high-volume environment, your energy will soar, and your organizational skills will shine like never before. 

Get ready for an exhilarating adventure as a member of the PagerDuty Business Development team! You'll be at the forefront of our Sales department, representing the prestigious PagerDuty brand and serving as the initial point of contact for our target accounts. Your role will be to ignite their interest through a modern approach to outbound prospecting, nurturing, educating and captivating them with the incredible value of PagerDuty

This isn't just a job—it's an extraordinary chance to unleash your potential, make a significant impact, and be a true sales champion. Are you ready to embrace this exciting journey with us? Join PagerDuty's Business Development team and prepare for an adventure like no other!

Key Responsibilities:

Value Selling-  focus on highlighting the unique PD value and benefit our products and services can provide to a customer. It goes beyond just features and price, emphasizing the impact and solutions that address the customer's specific needs or challenge

• Effectively communicate PagerDuty's business value proposition to evaluate interest in making a purchase, demonstrating a strong passion for transformation and innovation.
• Quickly adapting to the Command of the Message (COM) selling model and employing solution selling/customer-centric sales method

Sales Effectiveness- Establishing, overseeing and maintaining genuine connections with customers

• Consistently achieve sales goals, maintaining a proven track record of success. 
• Exhibit strong collaboration and time management skills to maximize efficiency and productivity.

Sales Execution- Ensuring that one’s own and other’s work and information are complete and accurate; careful preparation for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled to contribute to PagerDuty's long-term strategic initiatives"

• Utilize best practices in account development to strategically target enterprise accounts, leveraging various communication channels such as phone, email, video, and social technologies.
• Employ a discovery process to engage in conversations with practitioners and management levels of our target accounts
• Proficiently use Salesforce, Sales Navigator, Outreach and Demandbase to optimize sales activities and focus.

Basic Qualifications:

• Strong communication and interpersonal skills to effectively engage with potential customers and build relationships. 
• Strong organizational skills to manage and prioritize multiple leads and opportunities effectively. 
• Adaptability and resilience to thrive in a fast-paced and dynamic sales environment. 
• Passion for technology
• 1-2 Years experience in outbound prospecting

Preferred Qualifications:

• Prior sales development experience preferred 
• Experience using salesforce.com preferred
• BA/BS Degree

As Senior Director, Corporate Strategy, you will be a key strategic partner to the CEO and executive leadership team, responsible for analyzing market opportunities, driving strategic initiatives, and shaping PagerDuty's growth trajectory in digital operations management and AI-powered enterprise software.

Reporting to the VP of Strategy and Corporate Development, you will operate at the tip of the spear—identifying opportunities, synthesizing insights, and delivering actionable recommendations that drive measurable business outcomes across the organization.

This role requires domain expertise in enterprise software, DevOps, and AI strategy, combined with the ability to move rapidly from ambiguous problem statements to clear, data-driven recommendations.

You will partner directly with senior executives across product, engineering, finance, sales, and marketing to ensure strategic alignment and translate corporate strategy into executable plans with clear ownership and accountability.

**This role is expected to come into the San Francisco office 2 days per week as part of PagerDuty’s hybrid work model, so you can thrive in your new role and fully embrace being a Dutonian!**

Responsibilities

• Corporate Strategy & Execution: Partner with the CEO and leadership team to define and lead corporate strategy, including key priorities, objectives, goals, and measurable outcomes; drive end-to-end strategy execution—from problem framing and analysis through actionable recommendations and implementation plans; lead strategic initiatives that create cohesive customer experiences  and drive fast decision-making at the executive and board level
  
  
• AI & Technology Strategy: Serve as the subject matter expert on enterprise AI strategy, with deep knowledge of AI adoption trends, competitive landscape, and emerging agent platforms; identify and develop AI-driven opportunities and initiatives that translate PagerDuty's AI investments into measurable business outcomes, providing recommendations on positioning, priorities, and go-to-market approaches
  
  
• Market Analysis & Financial Modeling: Conduct deep market analysis including TAM assessment, competitive positioning, emerging trends, and adjacency opportunities in DevOps, IT Ops, observability, and infrastructure software; build sophisticated financial models including P&L projections, investment scenarios, and return analysis for new markets, products, and strategic initiatives; evaluate strategic investments, pricing strategies, go-to-market models, and facilitate organizational prioritization with clear ROI analysis; support corporate development activities including market analysis for potential acquisitions and partnership synergies
  
  
• Cross-Functional Leadership & Team Development: Serve as a senior trusted partner to the  executive leadership team, influencing major strategic decisions, demonstrating the ability to lead strategic discussions and decision making; drive cross-functional collaboration to ensure strategic initiatives align with corporate objectives and establish clear execution ownership; communicate complex strategic concepts clearly and concisely to both technical and business audiences, influencing thinking and driving alignment; lead, coach, and scale a high-performing strategy team, fostering analytical rigor, bias for action, and accountability
  
  

Basic Qualifications

• Domain Expertise: Deep expertise in DevOps, IT Operations, observability, monitoring, incident management, infrastructure software, or adjacent enterprise application/infrastructure markets—with demonstrated understanding of enterprise software business models, go-to-market strategies, competitive dynamics and how AI is transforming enterprise software
  
  
• Education & Experience: MBA from a top-tier program (or equivalent work experience) and a prior Bachelor's degree with strong academic performance; 10+ years total work experience with several years of post-MBA experience in corporate strategy roles at enterprise technology companies, top-tier management consulting firm or comparable experience in a strategic role
  
  
• Strategic Execution & Analytics: Experience successfully managing strategic initiatives end-to-end—framing ambiguous problems, conducting research and analysis, synthesizing recommendations, and building actionable business and operational plans with demonstrated ability to move rapidly from problem to recommendation; exceptional analytical and financial modeling skills, with the ability to build complex financial models, investment scenarios, and ROI analyses
  
  
• Leadership & Communication: Proven success leading and developing high-performing strategy or consulting teams; exceptional at building relationships, collaborating, and influencing senior executives and cross-functional stakeholders; outstanding communicator who can convey complex ideas clearly and concisely in both business and technical discussions; bias for action as an entrepreneurial self-starter who takes initiative, moves quickly, and delivers results in a fast-paced, high-growth environment
  
  

Preferred Qualifications

• Industry Experience: Deep experience shaping enterprise AI strategy at leading enterprise software companies in DevOps, observability, monitoring, incident management, infrastructure software, or IT operations platforms
  
  
• Growth & M&A Experience: Strong track record in identifying and evaluating new market opportunities and supporting M&A initiatives including market analysis, synergy assessment, and integration planning
  
  
• Executive Presence & Board Experience: Proven ability to engage C-level leaders and board-level audiences with the experience in leading  strategic discussions, facilitating ambiguous, open-ended strategic conversations and driving them to actionable outcomes

The base salary range for this position is 180,000 - 303,600 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Manager, Customer Success

As our Manager, Customer Success at PagerDuty, you will be reporting to the Director, Enterprise Customer Success. You will have the responsibility for leading a team of Customer Success Managers (CSMs) who engage with PagerDuty's customers to increase product adoption, improve retention rates, and drive measurable business value. This hands-on leader will demonstrate a track record of developing high-performing teams, creating a customer-centric culture, and implementing effective customer success strategies.

The Customer Success Management team acts as a Trusted Advisor to our customers, ultimately responsible for ensuring their success. As a key leader within the Customer Success organization, you will work with customer stakeholders, implement success strategies, and are responsible for helping customers achieve business value and ROI from their investment in PagerDuty.

Key Responsibilities

Advocate for the Customer:

• Proactively engage with customers through your team to understand their needs, address challenges, and ensure they are achieving desired outcomes
• Serve as a voice of the customer within the organization, ensuring customer feedback is heard and acted upon
• Partner with customers to identify and develop programs that drive higher feature adoption and improved customer health scores

Strategic Leadership:

• Execute and implement customer success strategies aligned with business goals
• Create and implement processes that help customers maximize success with our platform
• Guide CSMs in building comprehensive success strategies using the customer's language and leveraging PagerDuty's tools and processes
• Understand and articulate PagerDuty's value proposition and how it helps organizations transform their digital operations

Team Management:

• Lead, mentor, and develop a high-performing team of Customer Success Managers
• Provide evaluation and feedback necessary to coach performance to high levels of output
• Foster collaboration within the team and across the business
• Attract, hire and retain high-performing Customer Success Managers

Retention and Growth:

• Drive customer retention and expansion through effective team leadership
• Monitor and improve key metrics including gross revenue retention, net revenue retention, adoption, and customer health scores
• Work with Sales team to identify new opportunities and facilitate post-sale handoff process
• Effectively manage churn risk through proactive identification and mitigation strategies

Data Analysis and Reporting:

• Monitor key customer success metrics and identify trends to inform decision-making
• Utilize data to accurately forecast and drive measured improvement across the team's book of business
• Report on team outcomes and trends
• Leverage customer success tools to track and improve team effectiveness

Cross-Functional Collaboration:

• Partner effectively with Sales, Solutions Consultants, Product, and other teams to meet customer business objectives
• Ensure smooth coordination between account teams for complex customer needs
• Drive alignment across teams for customer escalations and resolution
• Establish clear processes for engaging executive leadership when needed

Process Improvement / Managing Workload:

• Identify and implement improvements to customer success processes and tools
• Create and maintain consistent playbooks and best practices for the team
• Utilize customer success technologies such as Salesforce and Gainsight to measure impact and effectiveness
• Balance tactical requests with a consultative approach to ensure customer satisfaction

Basic Qualifications:

• Bachelor's degree required
• 6+ years of experience in customer-facing SaaS roles with 2+ years of people management experience preferred. 
• Proven track record of high performance in managing strategic customers
• Strong analytical skills with the ability to use data to drive strategic decisions
• Experience with customer success and sales tools (Salesforce, Gainsight, Tableau, Gong, etc)
• Demonstrated ability to manage complex client relationships
• Experience working with and managing remote teams
• Strong project management and organizational skills
• Excellence in verbal and written communication

Preferred Qualifications:

• Experience with SaaS-based products
• Understanding of DevOps, IT Operations, and digital transformation
• Experience working with technical professionals and DevOps teams
• Knowledge of digital operations maturity models

If you are within a 50 mile radius of the San Francisco office, it is required to come in two times per week, so you can thrive in your new role and fully embrace being a Dutonian!

The base salary range for this position is $121,800 - $167,100 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Location: San Francisco, CA- Hybrid

Overview of the Role

PagerDuty is seeking an Enterprise Growth Account Executive with experience selling SaaS products to Enterprise accounts. In this role, you will report to a Regional Sales Director. We are seeking a dynamic sales champion who not only embraces technology but also knows how to excel while doing it! We're on the lookout for someone with a consultative sales approach, a proven knack for driving sales growth, and the ability to captivate a tech-savvy audience.

In this role, you will exhibit all the characteristics associated with a high performance sales culture, specifically leading and managing a pipeline of opportunities within our existing accounts to deliver results against sales targets. Your target accounts will fit our ideal customer profile model in the +$500 million in revenue space and focused on approximately 12-20 accounts. You will need to have the ability to go wide within accounts to align our operations cloud story to different stakeholders (multi-product catalog).  

As a customer-centric organization, PagerDuty places immense value on delivering exceptional sales experiences. Your mission will be to go above and beyond, ensuring our customers receive nothing short of the finest sales journey imaginable. 

This isn't just a job—it's an opportunity to showcase your sales prowess, leverage your tech-savviness, and inject your vibrant personality into every interaction. Join PagerDuty and be a part of a thrilling sales adventure where you'll thrive, have fun, and make a significant impact!

Key Responsibilities:

Value Selling-  Focus on highlighting the unique PD value and benefit our products and services can provide to a customer. It goes beyond just features and price, emphasizing the impact and solutions that address the customer's specific needs or challenges

• Possess a deep understanding of the problems and focus areas of your stakeholders and effectively communicating the technical wins and strategic business outcomes we can align to and drive with a PagerDuty partnership 
• Develops strategic plans that anticipate and address customer needs and preferences based on competitor knowledge and industry trends
• Identifies long-term strategies to grow accounts by aligning with our customers Big Problems and objectives

Sales Effectiveness- Establishing, overseeing and maintaining genuine connections with customers

• Negotiate positive business outcomes with existing customers for PagerDuty
• Managing and closing complex, multi-product sales cycles in the +$500 million in revenue space 
• Conducts consistent and effective conversations with senior-level executives (VP+) to garner interest and support for new initiatives
• Strong presentation skills verbally and visually by customizing content and slides to an internal or external audience; Shares information with customers to build credibility, show integrity, and highlight the value of PagerDuty; and tailors presentations to suit the audience's level and interests. 
• Encourages positive conversations between existing customers and sales teams, leading to solutions aligned with the customer's strategic vision. 

Sales Execution- Ensuring that one’s own and other’s work and information are complete and accurate; careful preparation for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled to contribute to PagerDuty's long-term strategic initiatives

• Planning - Mapping out your territory assignment, priority account targets and working with your greater support team to drive an effective territory strategy
• Utilize historical data and market trends to provide accurate forecasts to management
• Prospecting - leveraging our Marketing, Alliances, BDR programs to develop a point of view and approach to opening net new logo opportunities with a specific focus on Executive level alignment
• Create effective strategies and qualify opportunities within accounts, including plans for winning business for PagerDuty 
• Documenting key qualification details, including use case, purchase timeframes, and next steps (MEDDICC & COM Framework)
• Proactively engages internal resources and partners at the right time and in the right manner in order to move the sales process forward throughout their accounts.

Basic Qualifications

• 8-12 years field sales experience, preferably in software sales / SaaS sales
• 4-6 years of experience expanded into new areas of existing accounts 
• Enterprise Account Management experience with $500M+, Fortune 500 and Global 2000 companies
• Sold in a multi-product selling environment before
• Travel expectations around 30%

Preferred Qualifications

• Effective time management, complex deal management, account planning, and analytical skills
• Consistent track record of exceeding sales targets
• Self-sufficient with the ability to work independently and collaboratively
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Command of Message, Challenger Sales)

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.

If you are within a 50 mile radius of the San Francisco office, it is required to come in two times per week, so you can thrive in your new role and fully embrace being a Dutonian!

The base salary range for this position is 130,000 - 150,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

The Senior Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong relationships to help customers accelerate their digital journey. The ideal candidate possesses the below qualifications and is willing to travel up to 25% of their time for in-person customer meetings. Customer Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customers needs.

Responsibilities:

• Build and foster executive-level trusted advisor relationships with the customers’ IT, Engineering and Support organizations.
• Demonstrates hands-on PagerDuty Product knowledge by applying it to the customer's business priorities.
• Guide a customer on process, people and change management best practices to drive customers adoption of real time operations.
• Proactively identify risks to the customer achieving their stated business goals and work with the sales team to build a risk mitigation plan.
• Produce and execute a comprehensive adoption path of PagerDuty products, showing the current state, target future state with timeline.
• Deliver business value and innovation to a customer’s business by understanding the customers’ opportunity to reduce cost and drive growth.
• When appropriate, recommend additional expert services needed to drive success.
• Proactively communicate technical product changes, degradations, outages, end of life and other relevant updates.
• Represent the voice of the customer to inform our sales process or product roadmap.
• Lead the cross functional post sales team at PagerDuty, delivering a seamless experience on behalf of the customer.
• Prepare and facilitate business review meetings, training sessions, webinars, demos, and other strategic and supportive interactions.
• Predict and forecast risk, renewal and expansion within the customer portfolio.

Basic Qualifications:

• 8-10 years of relevant customer-facing experience and a demonstrated track record of success
• Proficiency in developing comprehensive business value ROI models, with an ability to drive strategic decision-making and deliver tangible results
• Strong understanding of IT enterprise architecture, DevOps principles and modern IT monitoring 

Preferred Qualifications:

• Strong consulting skills and proven results working as a trusted advisor to drive business value for customers.
• Knowledge of PagerDuty products and platform features/capabilities 
• Thrive in a collaborative fast pace environment and as a part of a results oriented team.
• Ability to drive effective and influencing conversations at the C-level; facilitation of difficult discussions and adept at handling objections.
• Worked in a DevOps environment or with a company going through a transition to DevOps.

If you are within a 50 mile radius of the San Francisco office, it is required to come in two times per week, so you can thrive in your new role and fully embrace being a Dutonian!

The base salary range for this position is $124,800 - $171,600 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

The Role: 

Forge’s platform engineering team is passionate about innovation and building scalable, secure infrastructure solutions that drive liquidity and growth in the private market. Our teams are leveraging a broad range of technologies to support our core platform, Metal, and we thrive on moving fast, delivering value, and living our values of being bold, humble and accountable.

We are seeking a passionate platform engineer with at least 7 years of experience delivering robust infrastructure solutions that are scalable, secure, and easy to maintain. The ideal candidate thrives in team settings and is motivated by creating success all around them through strong communication, architecting great developer experiences, and making data-driven decisions.

To succeed in the Staff Platform Engineer role at Forge, you'll leverage your infrastructure and software expertise to successfully deliver high-quality platforms both individually and through technical leadership of others. You will have the ability to take on advanced infrastructure projects—ranging from multi-cluster orchestration to SOC 2 compliance automation—while also being a productive and collaborative member of the team.

Location: This role requires 2-3 days a week in office in San Francisco, CA.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field
• 7+ years of experience in software or platform engineering with a strong focus on infrastructure and DevOps
• Deep, hands-on expertise in Kubernetes administration and the cloud-native ecosystem
• Advanced proficiency in Infrastructure as Code (IaC) using Terraform
• Extensive experience designing and operating GitOps workflows (e.g., Argo CD, Flux)
• Strong software engineering skills with the ability to read, write, and debug code across multiple application

Preferred Skills (Nice-to-Have)

• Experience with C# and Dotnet framework
• Experience with Azure and AWS Cloud infrastructure.
• Experience working in geographically distributed teams
• Fintech or Financial services industry experience.

For residents of San Francisco, CA the annual salary range for this role is $167,000 - $190,000+ annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role: 

Forge’s platform engineering team is passionate about innovation and building scalable, secure infrastructure solutions that drive liquidity and growth in the private market. Our teams are leveraging a broad range of technologies to support our core platform, Metal, and we thrive on moving fast, delivering value, and living our values of being bold, humble and accountable.

We are seeking a passionate platform engineer with at least 7 years of experience delivering robust infrastructure solutions that are scalable, secure, and easy to maintain. The ideal candidate thrives in team settings and is motivated by creating success all around them through strong communication, architecting great developer experiences, and making data-driven decisions.

To succeed in the Staff Platform Engineer role at Forge, you'll leverage your infrastructure and software expertise to successfully deliver high-quality platforms both individually and through technical leadership of others. You will have the ability to take on advanced infrastructure projects—ranging from multi-cluster orchestration to SOC 2 compliance automation—while also being a productive and collaborative member of the team.

Location: This role requires 2-3 days a week in office in Soho, NY.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field
• 7+ years of experience in software or platform engineering with a strong focus on infrastructure and DevOps
• Deep, hands-on expertise in Kubernetes administration and the cloud-native ecosystem
• Advanced proficiency in Infrastructure as Code (IaC) using Terraform
• Extensive experience designing and operating GitOps workflows (e.g., Argo CD, Flux)
• Strong software engineering skills with the ability to read, write, and debug code across multiple application

Preferred Skills (Nice-to-Have)

• Experience with C# and Dotnet framework
• Experience with Azure and AWS Cloud infrastructure.
• Experience working in geographically distributed teams
• Fintech or Financial services industry experience.

For residents of New York, New York the annual salary range for this role is $167,000 - $190,000+ annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role: 

Forge’s platform engineering team is passionate about innovation and building scalable, secure infrastructure solutions that drive liquidity and growth in the private market. Our teams are leveraging a broad range of technologies to support our core platform, Metal, and we thrive on moving fast, delivering value, and living our values of being bold, humble and accountable.

We are seeking a passionate platform engineer with at least 7 years of experience delivering robust infrastructure solutions that are scalable, secure, and easy to maintain. The ideal candidate thrives in team settings and is motivated by creating success all around them through strong communication, architecting great developer experiences, and making data-driven decisions.

To succeed in the Staff Platform Engineer role at Forge, you'll leverage your infrastructure and software expertise to successfully deliver high-quality platforms both individually and through technical leadership of others. You will have the ability to take on advanced infrastructure projects—ranging from multi-cluster orchestration to SOC 2 compliance automation—while also being a productive and collaborative member of the team.

Location: This position is remote in Denver, CO. We intend to open an office in Denver and once we do, we will require hybrid attendance onsite at least 9 days each month.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field
• 7+ years of experience in software or platform engineering with a strong focus on infrastructure and DevOps
• Deep, hands-on expertise in Kubernetes administration and the cloud-native ecosystem
• Advanced proficiency in Infrastructure as Code (IaC) using Terraform
• Extensive experience designing and operating GitOps workflows (e.g., Argo CD, Flux)
• Strong software engineering skills with the ability to read, write, and debug code across multiple application

Preferred Skills (Nice-to-Have)

• Experience with C# and Dotnet framework
• Experience with Azure and AWS Cloud infrastructure.
• Experience working in geographically distributed teams
• Fintech or Financial services industry experience.

For residents of Denver, CO the annual salary range for this role is $150,000 - $170,000+ annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

What You’ll Do:

We are seeking a Staff Security Engineer to lead the most complex technical work in CoreWeave’s Vulnerability Management program. You will design and implement scalable triage, prioritization, and remediation-tracking systems across application, infrastructure, and hardware domains. You will set technical standards, drive high-impact initiatives, and mentor engineers through technical leadership, while partnering with leadership on priorities and execution risks.

About the role:

• Lead high-complexity VM technical initiatives and deliver architecture decisions for assigned program areas
• Design and build scalable triage automation, including integrations, decision logic, and production hardening
• Implement end-to-end workflow components from assessment and detection to ticket routing and remediation tracking
• Provide deep technical leadership on hardware-adjacent vulnerabilities (GPU firmware, DPU firmware/BlueField, and BMC surfaces)
• Act as senior technical responder for embargoed disclosures and zero-day events, coordinating with owner teams that deploy fixes
• Improve prioritization logic, severity models, and exception workflows through code, design reviews, and technical proposals
• Produce actionable technical metrics and risk insights for leadership consumption
• Lead root-cause analysis for high-impact vulnerability incidents and implement durable technical improvements
• Mentor IC3/IC4/IC5 engineers through design guidance, code review, and incident coaching
• Partner with security, engineering, and operational stakeholders to improve workflow reliability and accelerate remediation outcomes

Who You Are: 

• 9+ years of relevant experience with demonstrated strategic impact in vulnerability management, application security, platform security, or cloud security engineering
• Proven track record building and scaling security automation (SOAR workflows, AI/ML systems, detection pipelines) in production environments
• Deep subject matter expertise with vulnerability management best practices: CVSS, EPSS, CISA KEV, threat intelligence integration, and risk-based prioritization frameworks
• Excellent development background with strong coding skills in Python, Go, or similar languages for building scalable, production-grade security systems
• Significant experience with modern vulnerability management tooling (for example Wiz, Semgrep, Rapid7, Tenable, or equivalent)
• Experience with specialized infrastructure: GPU/DPU environments, firmware security, hardware vulnerabilities, or high-performance computing
• Demonstrated track record mentoring engineers across levels and driving cross-functional technical initiatives at organizational scale
• Strong business acumen and understanding of how security decisions impact engineering velocity, customer trust, and business outcomes

Preferred:

• Practical experience building AI/ML-powered security systems (LLM integration, automated decision-making, human-in-the-loop validation) in production
• Experience managing hardware vendor security partnerships (embargoed disclosures and pre-release collaboration)
• Production experience with security automation platforms such as TINES and serverless frameworks (AWS Lambda, GCP Cloud Functions)
• Strong DevOps, DevSecOps, or SRE background with deep experience in AWS/GCP/Azure cloud services and Infrastructure as Code (Terraform, CloudFormation)
• Deep understanding of Kubernetes security (container scanning, admission controllers, supply chain security, runtime protection)
• Experience leading security programs through rapid hypergrowth (10x+ infrastructure scaling) in startup or cloud-native environments
• Practical experience managing vulnerabilities within a FedRAMP-certified environment or similar regulatory frameworks

The base salary range for this role is $188,000 to $275,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). 

• Design, implement, and maintain scalable, highly available security infrastructure using Kubernetes and cloud native technologies
• Build automation and monitoring solutions to proactively identify and mitigate reliability risks
• Collaborate with engineering teams to optimize system performance, reduce latency, and improve service uptime
• Participate in incident response, conduct root cause analysis, and implement preventative solutions
• Mentor team members and promote best practices in reliability, security engineering, and infrastructure management

• 5+ years of experience in site reliability engineering, DevOps, security engineering, security operations, or related roles
• Strong proficiency with Kubernetes, container orchestration, and cloud native technologies
• Experience managing and operating Teleport for infrastructure access control
• Proficiency in automation and scripting languages such as Python, Bash, or Go
• Experience operating and maintaining large scale distributed systems with a focus on reliability

• Familiarity with observability platforms such as Prometheus, Grafana, or Datadog
• Experience working with cloud providers such as AWS, Azure, or GCP

• You enjoy solving complex infrastructure and security challenges at scale
• You’re curious about improving system reliability, automation, and observability
• You have a strong ownership mindset and take pride in building resilient systems

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best in Class Client Experiences
• Achieve More Together

What You’ll Do:

We are seeking a Senior Security Engineer to build the Vulnerability Management program protecting CoreWeave's AI infrastructure. You will architect intelligent automation systems that defend the GPU clusters powering breakthrough AI research and enterprise AI applications. You'll solve security problems at the intersection of cloud-scale infrastructure and specialized hardware—from GPU firmware vulnerabilities to AI-powered threat detection. This role combines technical depth, strategic thinking, and the autonomy to design workflows that will protect infrastructure driving the future of AI.

About the role:

• Build and scale AI-powered triage workflows: evaluate tools (LLM integration, TINES orchestration), architect solutions, and deploy to production
• Drive intelligent, risk-based vulnerability prioritization while simultaneously training AI models—your assessments become the foundation for automation
• Influence automation priorities: recommend which areas of the vulnerability pipeline would most benefit from automation to improve team efficiency
• Design and implement automated detection-to-ticket pipelines: build workflows that generate vulnerability detections, test them, scale across the environment, and auto-create Jira tickets
• Execute remediation campaigns: build automated workflows for EOL product removal, vulnerable software upgrades, and OS migrations at scale
• Manage embargoed vendor disclosures from hardware partners, including embargo verification and zero-day response coordination
• Lead security incident investigations related to high-profile vulnerabilities, coordinating cross-functional response and impact assessment
• Participate in on-call rotation for rapid-response vulnerability analysis during active zero-day events or critical security incidents
• Partner with IT, Infrastructure, and Engineering teams to drive remediation efforts, enforce SLAs, and escalate blockers strategically
• Write daily operations reports documenting vulnerability trends, remediation velocity, and emerging threats for security leadership
• Drive process improvements and workflow automation to improve operational efficiency and reduce manual toil

Who You Are:

• 7+ years of relevant experience with demonstrated impact in vulnerability management, application security, platform security, or cloud security engineering
• Bachelor’s or Master’s degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent practical experience.
• Proven hands-on experience building security automation (SOAR workflows, detection pipelines, or vulnerability prioritization frameworks)
• Deep subject matter expertise with vulnerability management best practices: CVSS, EPSS, CISA KEV, exploit intelligence, and compensating controls
• Strong development background with proficiency in Python, Go, or similar languages for building production-grade security tools
• Experience with modern vulnerability management tooling such as Wiz, Semgrep, Rapid7, or similar platforms
• Demonstrated ability to partner with cross-functional teams (IT, SRE, Engineering) to drive remediation without formal authority
• Strong familiarity with common security vulnerabilities and the ability to judge their severity and business impact

Preferred:

• Practical experience building AI/ML-powered security workflows (LLM integration, automated triage, human-in-the-loop validation)
• Experience managing hardware security vulnerabilities (GPU/DPU firmware, BMC/IPMI, specialized compute environments)
• Production experience with security automation platforms such as TINES, Splunk SOAR, or serverless frameworks (AWS Lambda)
• Strong DevOps, DevSecOps, or SRE background with experience in AWS/GCP/Azure cloud services and Infrastructure as Code (Terraform, CloudFormation)
• Deep understanding of container security and Kubernetes (image scanning, admission control, runtime protection, supply chain security)
• Experience supporting customer audits (SOC 2, ISO 27001, FedRAMP) with vulnerability evidence and control validation
• Experience integrating vulnerability management into modern CI/CD pipelines with a "shift-left" mentality

Wondering if you’re a good fit? We believe in investing in our people and value candidates who can bring their diverse experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk. 

You love to:

• Architect and build security systems with full ownership, not just maintain existing tools
• Drive cross-functional initiatives and influence without formal authority
• Mentor engineers and see your automation multiply team impact

You're curious about:

• How to apply AI/ML to vulnerability management at cloud scale
• The intersection of hardware security and cloud infrastructure
• What makes security automation that engineering teams actually adopt

You're an expert in:

• Risk-based vulnerability prioritization and threat modeling
• Building production-grade security automation (SOAR, detection pipelines)
• Balancing security rigor with business velocity

The base salary range for this role is $165,000 to $242,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). 

What You’ll Do:

The Account Management team at Weights & Biases (W&B) by CoreWeave, drives retention and revenue growth across our existing customer base by ensuring AI/ML teams achieve meaningful outcomes with our platform. We partner closely with Field Engineering—who leads technical success—to connect product adoption to business value, reduce friction in ML workflows, and uncover whitespace across organizations. Our team builds deep, multi-threaded relationships with technical and operational stakeholders, maintains disciplined forecasting and account planning, and identifies opportunities to expand W&B usage across teams and business units. We ensure customers realize long-term value while contributing to sustained company growth.

About the Role:

As a Senior Account Manager, you will own the commercial strategy and outcomes for a portfolio of Enterprise and select Strategic customers. You will lead complex renewals, manage multi-threaded expansion and cross-sell motions, and scale W&B adoption across multiple teams and business units. You will run structured commercial workflows—including discovery, qualification, value and ROI articulation, pricing, negotiation, and forecasting—while maintaining detailed multi-year account plans that incorporate whitespace, risks, and growth sequencing. You will partner closely with Field Engineering to coordinate cross-functional deliverables, lead executive business reviews, and use adoption insights to influence expansion strategy. This role requires strong commercial judgment, technical curiosity, and the ability to operate autonomously in ambiguous, fast-moving environments.

Who You Are:

• 8+ years in B2B SaaS customer-facing roles commercializing technical products
• 5+ years in a quota-carrying Account Management, Sales, or Renewals role owning commercial outcomes
• Proven success managing Enterprise or Strategic customers with multi-threaded stakeholder engagement (practitioners → team leads → executives)
• Experience leading complex expansion, cross-sell, POV, and negotiation cycles
• Strong technical and product curiosity with familiarity in AI/ML, DevOps, or data infrastructure tooling
• Demonstrated ability to maintain detailed account plans including whitespace mapping, risk tracking, and multi-year growth planning
• Disciplined forecasting and CRM hygiene across renewal and expansion pipelines
• Able to self-direct in ambiguous environments and independently drive commercial outcomes
• Comfortable partnering with Field Engineering to connect technical adoption with business value and commercial strategy
  
  

Preferred:

• Experience collaborating with Field Engineering, Product, Engineering, or Support in technical SaaS
• Familiarity with Git, Python, Jupyter, PyTorch, Kubernetes, or cloud platforms (AWS, GCP, Azure)
• Experience supporting or selling to ML, MLOps, DevOps, or data infrastructure teams
• Background working with AI-native startups, foundation model builders, or Enterprise ML teams
  
  

Wondering if you’re a good fit?

We believe in investing in our people and value candidates who bring diverse experiences—even if you don’t meet every listed requirement. You may be a great fit if:

• You love building long-term customer partnerships and uncovering high-impact expansion opportunities
• You’re curious about how AI and ML teams build, scale, and productionize models—and you enjoy staying close to the latest advances in the field
• You’re an expert in navigating complex SaaS commercial cycles, managing multi-threaded accounts, and driving multi-team expansions

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast!  We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for takeoff, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!

The base salary range for this role is $165,000 to $189,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

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