ABOUT THE TEAM: 

Our CRM Acquisition team is responsible for driving customer growth through targeted campaigns, data-driven strategies, and personalised communication. As we operate across diverse markets, team collaboration often spans multiple countries and cultures.

WHAT WE ARE LOOKING FOR:

We’re looking for a detail oriented, curious, explorative, commercially focused CRM Manager looking for their next step - someone that will take on and help us expand rapidly growing markets at Tide. You will play a key role in building targeted communications across digital channels to attract, convert, and onboard new users, leveraging data and automation to drive performance. Candidates must be able to communicate effectively in English, both verbally and in writing.

As a CRM Manager you’ll be: 

• You will work in a multinational team of passionate CRMers, Product marketers and Product Managers with a track record of delivery, who are dedicated to collaboration, innovation and ownership, with a central focus on helping our members save time and money, so they can get back to doing what they love.
• You’ll own the applicant's journey, as well as the campaign strategy and planning process and deliver a first class automation and personalisation programme. This will incorporate multiple marketing channels and touchpoints, with the end goal to engage, nudge and nurture new applicants to join Tide. 
• Plan and execute CRM campaigns aimed at customer acquisition across email, SMS, push notifications, and in-app messaging.
• Work with analytics and data teams to identify high-conversion segments and personalise communication journeys.
• Use marketing automation platforms (e.g., Salesforce, Braze, Iterable) to build and optimize customer journeys.
• Continuously A/B test messaging, design, and CTAs to improve campaign effectiveness.
• Report on CRM campaign performance and acquisition KPIs, providing insights for optimization.
• Stay up to date on CRM and customer acquisition trends, tools, and best practices.
• Analysing campaigns and reporting out to immediate stakeholders on trends and recommendations and using data to define, build and maintain segments including building and maintaining reporting dashboards to track CRM performance.
• Work closely with the rest of the Acquisition Marketing team as well as a number of other cross-business stakeholders.
• Continuously look for optimisations and new ideas to develop engagement marketing opportunities.

What makes you a great fit:

• Fluency in English is essential for this role.
• You have c.5-7 yrs of expertise in end-to-end CRM marketing management .
• You’ve developed and delivered CRM programmes, demonstrating proven results against targets.
• You’ve got a great hands on skill set for automation, personalisation across multiple platforms. 
• You have hands-on experience with CRM platforms e.g. Iterable, Hubspot, Braze, salesforce and an understanding of HTML and CSS.
• You have experience handling campaign data from different sources using BI tools e.g. Looker, Tableau, and experience turning this data into strategic insights.
• You have experience in segmentation and targeting.
• You have excellent communication skills – you can build campaigns and relationships,  coach and inspire technical and non-technical colleagues, across all levels of the business, and are able to pitch the message differently, and clearly, to all.
• You are well organised with a passion for speed and efficiency. 
• You love to take the initiative and are comfortable taking measured risks. 
• You love a big challenge - especially for your targets. 
• You use data and evidence above your opinion. 
• You are able to adapt quickly and efficiently to changing priorities, while supporting your own team and the wider Team….you are happy to work as part of “One Team” at Tide.
• You have A/B and MVT testing experience.
• You have good Excel skills as well as experience with business reporting tools (e.g. Tableau, Looker) .
• You have the ability to handle multiple projects and adapt to changing priorities.
• You are hands-on, delivery oriented, and results-driven, with a pragmatic implementation style.
• You may have worked in Financial Services, start-ups, finance services or tech space.
• You have a curious nature, good organizational skills and impeccable attention to detail.

WHAT YOU’LL GET IN RETURN: 

• 25 days paid annual leave 
• 3 paid days off for volunteering or L&D activities
• Personal L&D budget
• Mental wellbeing platform 
• WFH equipment allowance
• Sabbatical Leave
• Share options

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

The Position

The Regional Sales Manager is a significant driver of company revenue and growth in Southern Europe, working remotely. Your responsibilities will include the development and implementation of strategic account plans targeting deployments of our MetaDefender and MetaAccess Security platforms. You will build the right relationships inside a target account, know how to leverage your company resources to the fullest, and negotiate and close new business. The ideal candidate will have previous work experience as a member of a corporate sales team and a career track record of exceeding multi-million-dollar sales quotas. Candidates selling into critical infrastructure and data diode sales experience are given a preference.

What You Will Be Doing

• Strategically target business opportunities that leverage high value use cases, in key verticals.
• Develop and execute sales strategies and tactics to sell OPSWAT products, solutions, and services to exceed your sales quotas.
• Communicate value propositions to clients that speak intimately to their needs and requirements.
• Utilize client-centric, solutions-oriented selling strategies and hunter’s mentality to identify, qualify, convert enterprise sales.
• Effectively articulate financial ROI/TCO value, and build value throughout the negotiation process.
• Maintain extensive account and opportunity detail in Salesforce CRM, including account win plans, customer touch points, sales inhibitors, etc.
• Forecast and report revenue projections accurately to management.
• Overachieve on annual quota, measured quarterly.

What We Need From You

• • A minimum of 5 years successfully selling technology products and solutions to business.
  • Bachelor’s degree, preferably in a technical discipline or equivalent experience.
  • A successful track record selling complex-solutions directly to enterprise customers and through Channel/SI Partners.
  • You’re persuasive, and have excellent negotiation and presentation skills. You can effectively communicate with both technology-oriented and senior business executives at the “C” level, and are comfortable articulating the technical and business value of the OPSWAT platforms.
  • Your work is a mix of strategic and proactive account activity, and you have a demonstrated ability of uncovering, qualifying, developing, and closing new accounts.
  • Ability to set goals, prioritize tasks, and achieve success with minimal oversight in a sometimes ambiguous work environment.
  • You keep your pipeline accurate and your forecast updated for management.
  • Possess, at minimum, a fundamental understanding of security threats, solutions, and security tools.
  • Excellent time management skills, and work with high levels of autonomy and self-direction.
  • You’re highly competitive, ramp quickly, are extremely adaptive, and pride yourself on exceeding sales goals.
  • You are able to travel as necessary to your assigned accounts, and to Company meetings.
  • Highly ethical and professional personal conduct.

Complexity in consumer systems is growing exponentially, creating new challenges in sensing, data processing, and system intelligence. Leveraging advanced sensor and signal processing technologies, we are addressing these challenges with innovative approaches. We are looking for an energetic Senior Firmware Engineer who can bridge these technologies with novel software solutions, algorithms, and machine learning primitives.

Required skills:

• Ability to work on communication stacks, in-depth domain knowledge on Bluetooth Classic, Bluetooth LE, Bluetooth Audio, Multipoint, Auracast, Controller stack protocols, BLE profiles/Services.
• Ability to work on system level architecture; ability to create and maintain system level solutions comprised of state-of-the-art hardware and software components and provide documentation for our products.                                   
• Development experience with functions and protocols such as TWS Role switch, fast pairing, voice assistants, Conformance and Teams certifications.
• Ability to understand complex customer application ecosystems and integrate our product offerings.
• Prior experience in developing and debugging all aspects of system software. This includes understanding overall system performance from both a hardware and software perspective.

Qualifications:

• BS or MS in Electrical or Computer Engineering or related field
• 5+ years of Industrial experience in firmware development
• Strong C/C++ and Python programming skills
• Strong knowledge of digital signal processing (DSP) and algorithm development experience
• Experience with communication stacks including Bluetooth classic, BLE USB, SDIO WiFi, Bluetooth & WiFi interoperability.
• Strong knowledge of Tensilica HiFi, Kalimba DSP cores and Bluetooth Audio Frameworks
• Hands on experience with integrating, building, and testing of multi-threaded applications.
• Experience with embedded real-time operating systems
• Experience with SCM tools (GIT, SVN, Clearcase, Perforce, etc.)
• Strong analytical and problem-solving abilities
• Experience with defect tracking tools (Jira, Bugzilla, etc.)
• Strong working knowledge of a software development process (e.g., Agile, Waterfall)
• Application of Object-Oriented concepts and methodologies
• Strong system level knowledge in audio, video and TWS domains

What we offer: 

• Dynamic and supporting international teams.
• Regular assessments and performance reviews. You will have the opportunity for promotion, bonuses and a raise in accordance with the pace at which you develop and your performance. 
• Remote, hybrid or office work.
• 20-25 vacation days per year.
• Equipment for work, laptop and all necessary additions.
• Access to training and courses.
• Private health insurance.
• FIT Pass card for many sports facilities. 

JOB SUMMARY

Storyblok is scaling rapidly. As AI Operations & Automation Manager, you will own the optimisation of the Operations (finance and people teams) application stack and you will assume end‑to‑end ownership of the finance-specific tech stack. Your primary objective will be to optimise existing Operations processes and elevate them to best-in-class standards. By championing automation and process optimization with the help of AI and other leading tools, you will boost data quality and integrity as well as maximise output of the existing resources. Partnering with Operations as well as Sales, Product, Data, and Revenue Operations, you will guide system changes, shape development roadmaps, and safeguard data integrity company‑wide. Your blend of technical depth, AI affinity and finance expertise will keep our infrastructure running smoothly, unlock faster, cleaner insights for every team, and enable you to step in hands‑on wherever your skills add the most significant value.

ESSENTIAL JOB FUNCTIONS

• Process Automation & AI Implementation: Identifying, designing, and implementing automation opportunities using AI tools, machine learning, and robotic process automation (RPA) to streamline workflows. Spot bottlenecks in processes and implement pragmatic solutions.
• AI Tool Optimization: Proactively monitor the automation and AI landscape, produce structured assessments for new tools, and lead stakeholder alignment for the adoption or deprecation of tooling, owning the outcome of these decisions. Monitoring, maintaining, and improving the existing AI toolchain to ensure data governance and continuous performance improvements.
• Risk Management: Using AI for proactive, predictive maintenance and risk assessment to prevent operational failures, with main focus in Finance, Human Resources and Operations. 
• Performance Tracking (ROI): Defining and monitoring key metrics (e.g., efficiency gains, reduction in manual effort) to measure the success of automated solutions.
• Support month‑end close and internal reporting: support the optimisation of the financial close process; automate data extracts and variance analyses as well as other recurring processes.
• Ownership of finance tools: such as NetSuite Oneworld, Sigma, Spiff, Yokoy, Deel, and others, and their integrations/APIs, ensuring configurations align with finance policies and ensuring an accurate data flow, manage any external consultants.
• Information‑security projects and audits: implement technical solutions that enhance our security posture, and support ISO 27001/SOC 2 or other audits.
• Data integrity, backups, and availability: Schedule and monitor system exports, snapshots, and core‑IT backups; maintain retention policies to guarantee data completeness and recoverability.
• User support, training, and documentation: troubleshoot finance‑system issues, maintain runbooks, and deliver regular training sessions to all Operations teams and other stakeholders on system usage and security best practices.
• Collaborate and Coach the HRIS Manager who owns the HR systems/tech stack in identifying and implementing automation opportunities and AI usage to improve efficiencies, while keeping the employee experience in mind.  

EDUCATION AND EXPERIENCE

• Education and Certifications: Bachelor’s degree in Information Systems, Computer Science, Accounting, Finance, Business Informatics,, or a related field required; Master’s degree preferred. Professional accounting qualification (ACCA, CPA, CIMA) and/or NetSuite credentials (SuiteFoundation, Administrator) are a plus, but not a deal‑breaker.
• Overall Experience: Minimum 6+ years in finance or HR/people operations, or workflow automation in operations/backoffice departments in fast-paced companies, ideally within a SaaS or technology‑driven environment.
• Technical Skills: Claude Code proficiency is required, familiar with SuiteScript/workflow configuration or Javascript. SQL/Python would be a plus.
• Familiar with Google Sheets/Excel modelling and the ability to replace those.
• Familiarity with good coding practices, e.g. version control, structured error handling, workflow testing, release notes, and excellent command of Git.
• Solid understanding of APIs, webhooks, and JSON-based integrations.
• At least 3 of those years working with NetSuite OneWorld (or comparable ERP) in a multi‑entity, multi‑currency setup; hands‑on with at least one satellite tool (Sigma, Spiff, Yokoy, Deel, etc.).
• Familiarity with HRIS and ATS systems (BambooHR, Greenhouse, and similar).
• Good working knowledge of N8N, Zapier, Celigo, familiarity with Sigma or similar BI visualisation tools.
• Excellent and pragmatic decision-making skills with the ability to assess multiple options and to identify the best choice to serve a specified goal
• Excellent English communication and written skills; other languages a plus.
• Demonstrates AI literacy, with the ability to leverage AI tools to enhance productivity, decision-making, and quality of work while applying sound judgment and critical thinking.

Who We Are: 
Suvoda is a global clinical trial technology company that specializes in highly complex, life-sustaining  studies in therapeutic areas like oncology, central nervous system, and rare disease. Founded in 2013 by experts in eClinical technologies, Suvoda empowers clinical trial professionals to manage  the most urgent moments in the most urgent trials through its IRT, eConsent, and eCOA solutions delivered on a single platform. Headquartered outside Philadelphia, Suvoda also maintains offices in Portland, OR, Barcelona, Spain, Bucharest and Iasi, Romania and Tokyo, Japan. The company consistently boasts a customer satisfaction index of 9 out of 10, an NPS score of 70 in its annual surveys, and has been selected by trial sponsors and CROs to support nearly 1000 trials across 65 countries. 

Responsibilities:  

• Analyze client requirements and existing system configurations to calculate the financial components of client contracts
• Effectively manage the change order queue from initial request to final execution
• Manage the input of study specifications within budget calculators
• Analyze client requirements to calculate the financial components of client proposals
• Prepare, edit and/or customize change order text to accurately reflect the changes in assumptions and budget summaries
• Ensure change orders are consistent with pricing/financial terms outlined customer master agreements
• Schedule and Lead the Change Order Alignment calls with the project team(s)
• Actively communicate with the Project Team and Finance to support the timely and accurate delivery of change orders
• Perform other duties, assignments or special projects as needed.
• The duties and responsibilities listed in this job description represent the major responsibilities of the position.
• Other duties and responsibilities may be assigned, as required.  

Requirements:  

• Bachelor’s Degree with a concentration in Finance or Business Administration, or a related field
• Strong understanding of contracts processes and strategies
• Strong  knowledge of MS Word and Excel applications
• Analytical mindset with the ability to interpret data and make data-driven decisions
• Self-motivated and results-oriented, with the ability to thrive in a fast-paced environment
• Familiarity with CRM, salesforce.com
• Time management and organizational skills 
• Accountability and Integrity 
• Collaboration with internal teams 

 Role Levels and Experience  

• 3-5 years of finance or contract review experience 

Join Exadel as a Senior Software Engineer and bring bold ideas to life on a long-term global project. You’ll write clean code, drive impact, and have a real voice at the table.

Why Join Exadel

We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.

From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.

What powers it all? Our people are ambitious, collaborative, and constantly evolving.

About the Client  

A leading European home and living e-commerce company, redefining how product and supplier data is managed across the industry, working together with partner companies in a strategic purchasing group to build a new Product Data Onboarding Platform from the ground up.

What You’ll Do

• Manage the development of robust, Tier-1 backend services using Go to power our brand-new Master Data Platform
• Take end-to-end responsibility for your work, from building the initial concept and RFC to implementation, testing, and monitoring
• Collaborate with Frontend teams to build high-efficiency APIs that ensure smooth integration across our entire ecosystem
• Utilize next-gen development practices; as a proficient AI user, you'll leverage tools like ClaudeCode/Codex to bypass the mundane and focus on complex architectural problems
• Write clean, testable code and foster a culture of excellence through technical discussions, code reviews, and knowledge-sharing sessions

What You Bring

• 4+ years of professional experience in Go (Golang)
• 8+ years in general web development
• Proven track record of building and maintaining scalable services and APIs for complex web applications
• You are comfortable with cloud-based infrastructure (ideally Azure) and IaaC
• A collaborative team player who thrives in cross-functional environments and actively contributes to shared goals

Nice to Have

• Experience in leading and supporting teams is considered a strong advantage in driving collaborative delivery and shared success

English level 

Intermediate+

Legal & Hiring Information 

• Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
• Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
• Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs

Your Benefits at Exadel  

Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.

• International projects
• In-office, hybrid, or remote flexibility
• Medical healthcare
• Recognition program
• Ongoing learning & reimbursement 
• Well-being program
• Team events & local benefits 
• Sports compensation 
• Referral bonuses 
• Top-tier equipment provision

Exadel Culture

We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Join Exadel as a Senior Software Engineer and bring bold ideas to life on a long-term global project. You’ll write clean code, drive impact, and have a real voice at the table.

Why Join Exadel

We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.

From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.

What powers it all? Our people are ambitious, collaborative, and constantly evolving.

About the Client  

A leading European home and living e-commerce company, redefining how product and supplier data is managed across the industry, working together with partner companies in a strategic purchasing group to build a new Product Data Onboarding Platform from the ground up.

What You’ll Do

• Manage the development of robust, Tier-1 backend services using Go to power our brand-new Master Data Platform
• Take end-to-end responsibility for your work, from building the initial concept and RFC to implementation, testing, and monitoring
• Collaborate with Frontend teams to build high-efficiency APIs that ensure smooth integration across our entire ecosystem
• Utilize next-gen development practices; as a proficient AI user, you'll leverage tools like ClaudeCode/Codex to bypass the mundane and focus on complex architectural problems
• Write clean, testable code and foster a culture of excellence through technical discussions, code reviews, and knowledge-sharing sessions

What You Bring

• 4+ years of professional experience in Go (Golang)
• 8+ years in general web development
• Proven track record of building and maintaining scalable services and APIs for complex web applications
• You are comfortable with cloud-based infrastructure (ideally Azure) and IaaC
• A collaborative team player who thrives in cross-functional environments and actively contributes to shared goals

Nice to Have

• Experience in leading and supporting teams is considered a strong advantage in driving collaborative delivery and shared success

English level 

Intermediate+

Legal & Hiring Information 

• Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
• Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
• Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs

Your Benefits at Exadel  

Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.

• International projects
• In-office, hybrid, or remote flexibility
• Medical healthcare
• Recognition program
• Ongoing learning & reimbursement 
• Well-being program
• Team events & local benefits 
• Sports compensation 
• Referral bonuses 
• Top-tier equipment provision

Exadel Culture

We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Join Exadel as a Senior Software Engineer and bring bold ideas to life on a long-term global project. You’ll write clean code, drive impact, and have a real voice at the table.

Why Join Exadel

We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.

From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.

What powers it all? Our people are ambitious, collaborative, and constantly evolving.

About the Client  

A leading European home and living e-commerce company, redefining how product and supplier data is managed across the industry, working together with partner companies in a strategic purchasing group to build a new Product Data Onboarding Platform from the ground up.

What You’ll Do

• Manage the development of robust, Tier-1 backend services using Go to power our brand-new Master Data Platform
• Take end-to-end responsibility for your work, from building the initial concept and RFC to implementation, testing, and monitoring
• Collaborate with Frontend teams to build high-efficiency APIs that ensure smooth integration across our entire ecosystem
• Utilize next-gen development practices; as a proficient AI user, you'll leverage tools like ClaudeCode/Codex to bypass the mundane and focus on complex architectural problems
• Write clean, testable code and foster a culture of excellence through technical discussions, code reviews, and knowledge-sharing sessions

What You Bring

• 4+ years of professional experience in Go (Golang)
• 8+ years in general web development
• Proven track record of building and maintaining scalable services and APIs for complex web applications
• You are comfortable with cloud-based infrastructure (ideally Azure) and IaaC
• A collaborative team player who thrives in cross-functional environments and actively contributes to shared goals

Nice to Have

• Experience in leading and supporting teams is considered a strong advantage in driving collaborative delivery and shared success

English level 

Intermediate+

Legal & Hiring Information 

• Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
• Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
• Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs

Your Benefits at Exadel  

Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.

• International projects
• In-office, hybrid, or remote flexibility
• Medical healthcare
• Recognition program
• Ongoing learning & reimbursement 
• Well-being program
• Team events & local benefits 
• Sports compensation 
• Referral bonuses 
• Top-tier equipment provision

Exadel Culture

We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Join Exadel as a Senior Software Engineer and bring bold ideas to life on a long-term global project. You’ll write clean code, drive impact, and have a real voice at the table.

Why Join Exadel

We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.

From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.

What powers it all? Our people are ambitious, collaborative, and constantly evolving.

About the Client  

A leading European home and living e-commerce company, redefining how product and supplier data is managed across the industry, working together with partner companies in a strategic purchasing group to build a new Product Data Onboarding Platform from the ground up.

What You’ll Do

• Manage the development of robust, Tier-1 backend services using Go to power our brand-new Master Data Platform
• Take end-to-end responsibility for your work, from building the initial concept and RFC to implementation, testing, and monitoring
• Collaborate with Frontend teams to build high-efficiency APIs that ensure smooth integration across our entire ecosystem
• Utilize next-gen development practices; as a proficient AI user, you'll leverage tools like ClaudeCode/Codex to bypass the mundane and focus on complex architectural problems
• Write clean, testable code and foster a culture of excellence through technical discussions, code reviews, and knowledge-sharing sessions

What You Bring

• 4+ years of professional experience in Go (Golang)
• 8+ years in general web development
• Proven track record of building and maintaining scalable services and APIs for complex web applications
• You are comfortable with cloud-based infrastructure (ideally Azure) and IaaC
• A collaborative team player who thrives in cross-functional environments and actively contributes to shared goals

Nice to Have

• Experience in leading and supporting teams is considered a strong advantage in driving collaborative delivery and shared success

English level 

Intermediate+

Legal & Hiring Information 

• Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
• Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
• Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs

Your Benefits at Exadel  

Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.

• International projects
• In-office, hybrid, or remote flexibility
• Medical healthcare
• Recognition program
• Ongoing learning & reimbursement 
• Well-being program
• Team events & local benefits 
• Sports compensation 
• Referral bonuses 
• Top-tier equipment provision

Exadel Culture

We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

About the role

The Associate Account Executive, Commercial Inside Sales collaborates with our channel sales team and partners, selling the company's products and services within an assigned territory via the telephone. Prospects, builds relationships, and closes sales. May utilize e-mail and other electronic sales techniques in support of the calling effort.

What you'll do

• Generates sales within assigned territory (ACH)
• Drives key business and technical benefits mapped to the end user requirements from partner deal registrations, qualified opportunities and lead generation lists; cold calling as needed
• Coordinates sales activities with partners and resellers to identify and close new business
• Maximizes coverage within the defined region and penetrates organizations with Veeam products
• Provides forecasting and account opportunity as needed
• Drives revenue and contributes to the continued growth of Veeam through consistently achieving individual and team quotas
• Teams up with channel sales and system engineers sales the territory on planning and execution
• Updates and maintains the Veeam CRM system (salesforce.com)

What you'll bring

• Proven B2B sales experience is preferred
• Bachelor’s Degree preferred (a combination of education and experience will be considered)
• Experience driving the sales process across internal and external teams (channel, engineering, marketing, field)
• Ability to find approach to different types of persons in order to establish positive and lasting relationships
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
• Ability to adapt to changes in roles and responsibilities
• Exceptional written communications and electronic correspondence skills, with knowledge of basic business research tools
• Exceptional verbal communication skills and ability to relay information to potential customers in English & German
• Salesforce.com is a plus
• Proficiency in MSOffice based automation tools (Excel, Outlook, etc)
• Strong interest and passion for technology innovation and the industry

What you'll get

• 26 paid days off annually, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Paid parental, maternity, and paternity leave
• Fully covered family medical plan, dental, rehab, and vaccinations
• Life, critical illness, and disability insurance
• Employer pension contribution via PPK
• Monthly Edenred allowance of 450 PLN for meals
• MultiSport card fully covered by Veeam, giving access to sports facilities nationwide
• Up to 12 free therapy sessions annually, plus legal and financial advice
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Poland, Veeam reserves the right to decline the application for this position.

#LI-AF1

About the role

The Associate Account Executive, Commercial Inside Sales collaborates with our channel sales team and partners, selling the company's products and services within an assigned territory via the telephone. Prospects, builds relationships, and closes sales. May utilize e-mail and other electronic sales techniques in support of the calling effort.

What you'll do

• Generates sales within assigned territory (ACH)
• Drives key business and technical benefits mapped to the end user requirements from partner deal registrations, qualified opportunities and lead generation lists; cold calling as needed
• Coordinates sales activities with partners and resellers to identify and close new business
• Maximizes coverage within the defined region and penetrates organizations with Veeam products
• Provides forecasting and account opportunity as needed
• Drives revenue and contributes to the continued growth of Veeam through consistently achieving individual and team quotas
• Teams up with channel sales and system engineers sales the territory on planning and execution
• Updates and maintains the Veeam CRM system (salesforce.com)

What you'll bring

• Proven B2B sales experience is preferred
• Bachelor’s Degree preferred (a combination of education and experience will be considered)
• Experience driving the sales process across internal and external teams (channel, engineering, marketing, field)
• Ability to find approach to different types of persons in order to establish positive and lasting relationships
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
• Ability to adapt to changes in roles and responsibilities
• Exceptional written communications and electronic correspondence skills, with knowledge of basic business research tools
• Exceptional verbal communication skills and ability to relay information to potential customers in English & German
• Salesforce.com is a plus
• Proficiency in MSOffice based automation tools (Excel, Outlook, etc)
• Strong interest and passion for technology innovation and the industry

What you'll get

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AF1

About the role

The Associate Account Executive, Commercial Inside Sales collaborates with our channel sales team and partners, selling the company's products and services within an assigned territory via the telephone. Prospects, builds relationships, and closes sales. May utilize e-mail and other electronic sales techniques in support of the calling effort.

What you'll do

• Generates sales within assigned territory 
• Drives key business and technical benefits mapped to the end user requirements from partner deal registrations, qualified opportunities and lead generation lists; cold calling as needed
• Coordinates sales activities with partners and resellers to identify and close new business
• Maximizes coverage within the defined region and penetrates organizations with Veeam products
• Provides forecasting and account opportunity as needed
• Drives revenue and contributes to the continued growth of Veeam through consistently achieving individual and team quotas
• Teams up with channel sales and system engineers sales the territory on planning and execution
• Updates and maintains the Veeam CRM system (salesforce.com)

What you'll bring

• Proven B2B sales experience is preferred
• Proficient Turkish and English level
• Bachelor’s Degree preferred (a combination of education and experience will be considered)
• Experience driving the sales process across internal and external teams (channel, engineering, marketing, field)
• Ability to find approach to different types of persons in order to establish positive and lasting relationships
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
• Ability to adapt to changes in roles and responsibilities
• Exceptional written communications and electronic correspondence skills, with knowledge of basic business research tools
• Exceptional verbal communication skills and ability to relay information to potential customers in English & Turkish
• Salesforce.com is a plus
• Proficiency in MSOffice based automation tools (Excel, Outlook, etc)
• Strong interest and passion for technology innovation and the industry

What you'll get

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-CT1

About the Role

Veeam is expanding its Site Reliability Engineering (SRE) organization to support Veaam services. As an SRE Team Leader, you will build and lead a high-performing team that partners with product, platform, and security engineering to make our systems reliable, scalable, and observable from the ground up. You’ll collaborate with peer engineering leaders to embed reliability into service roadmaps.

You’ll drive adoption of SRE principles (SLIs/SLOs/error budgets) and operate a healthy, daytime follow-the-sun on-call model in partnership with other regions. You will lead your team to make improvements in the overall operability, reliability, resilience, and security of the services we support.

What You’ll Do

People & Team Leadership

• Hire, onboard, and develop your SRE team
• Encourage culture that prioritizes learning and engineering over fault-finding and firefighting
• Ensure a sustainable operational coverage; monitor on-call health and workload

Reliability Strategy & Governance

• Establish and operationalize SLIs/SLOs and error budgets with service owners
• Run reliability reviews and hold teams accountable to outcomes
• Define reliability standards, runbooks, readiness checklists, and alerting patterns (including SLO-based alerting)

Operations & Incident Excellence

• Ensure incident response readiness
• Lead and coordinate major incidents
• Measure MTTR, change failure rate, SLO posture, and repeat-incident reduction

Engineering & Automation

• Lead software-first reliability investments: observability, resilience testing/chaos, and self-service guardrails
• Drive platform improvements and internal tools

What You’ll Bring

• 3+ years in managing Software, Platform, and/or Reliability Engineering
• Experience in IT Platform Engineering or Software Development 
• Demonstrable experience leading engineering teams to predictably deliver outcomes
• Demonstrated success leading SLO/error-budget adoption and reliability programs for services
• Experience leading cross-functional initiatives collaboratively with peers through influence
• Experience with public clouds, Kubernetes, IaC, CI/CD, and observability
• Hands-on incident management and postmortem practice
• Readiness to participate in an on-call rotation (typically during daytime hours, including weekends/holidays)

Bonus Skills

• Experience operating a multi-region follow-the-sun on-call model
• Background in chaos/resilience/performance testing
• Experience in building or scaling SRE teams and influencing org-wide standards
• Coding background with experience improving service reliability

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of the Romania, Veeam reserves the right to decline the application for this position.

#LI-Remote
#LI-JS4

About the role

The Senior Associate Account Executive, Inside Sales UK&I collaborates with our channel sales team and partners, selling the company's products and services within an assigned territory via the telephone. Prospects, builds relationships, and closes sales. May utilize e-mail and other electronic sales techniques in support of the calling effort.

What you'll do

• Generates sales within assigned territory (UK&I)
• Drives key business and technical benefits mapped to the end user requirements from partner deal registrations, qualified opportunities and lead generation lists; cold calling as needed
• Coordinates sales activities with partners and resellers to identify and close new business
• Maximizes coverage within the defined region and penetrates organizations with Veeam products
• Provides forecasting and account opportunity as needed
• Drives revenue and contributes to the continued growth of Veeam through consistently achieving individual and team quotas
• Teams up with channel sales and system engineers sales the territory on planning and execution
• Updates and maintains the Veeam CRM system (salesforce.com)

What you'll bring

• Proven B2B sales experience is preferred
• Bachelor’s Degree preferred (a combination of education and experience will be considered)
• Experience driving the sales process across internal and external teams (channel, engineering, marketing, field)
• Ability to find approach to different types of persons in order to establish positive and lasting relationships
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
• Ability to adapt to changes in roles and responsibilities
• Exceptional written communications and electronic correspondence skills, with knowledge of basic business research tools
• Exceptional verbal communication skills and ability to relay information to potential customers in English
• Salesforce.com is a plus
• Proficiency in MSOffice based automation tools (Excel, Outlook, etc)
• Strong interest and passion for technology innovation and the industry

What you'll get

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AF1

About us 

Microblink is the Identity Intelligence OS that establishes Know Your Actor: control over people and agents, how risk is assessed, and how decisions are made across digital journeys. Built for an adversarial AI era, Microblink replaces static verification with continuous identity control. As the only solution spanning IDs, biometrics, and payment cards, Microblink delivers a real-time command center where signals, policies, and decisioning can be calibrated with granular precision. Companies use Microblink to adapt faster than fraud, optimize outcomes over time, and enforce trust at scale across onboarding, authentication, and every moment in between. In 2025, Microblink processed 2.9 billion identities across 195+ countries/territories. Its proprietary Fraud Lab generates 100,000+ images monthly for training and testing models, achieving 100% deepfake detection in DHS-powered testing.

Interested to learn more? Explore our tech in action. 

Our Web team works on solutions that enable our clients to easily extract data from their customer’s documents, like ID cards, driver’s licenses, passports, travel visas, and credit cards, among others. These solutions are used in over 20 industries, with the reach of more than 100 million end-users. You can try our demo (https://demo.microblink.com/blinkid) on any modern desktop or mobile browser.

Here’s what you’ll do:

• Build highly stable and reliable SDKs used by our clients all over the world
• Collaborate with product owners, QA team, and other engineers (Android engineers, iOS engineers, other Web SDKs engineers, C++ engineers)
• Work closely with product management, application software engineers, and partners to understand requirements, specify interfaces for new software frameworks, and enhance existing frameworks
• Together with other team members, participate in decision-making related to the end-user experience and developer experience. We want it to be as easy for developers to integrate our SDK as it is for the end-user to use the final application.
• Contribute to cross-platform SDK development for Flutter and React Native, bridging our Android and iOS native SDK capabilities to mobile cross-platform environments
• Further automate our release and publishing process
• Mentor other engineers and help cultivate a growing team
• Contribute to establishing good engineering practices in software development and suggest improvements for processes, tools, and projects

You'll be successful in this role if you have

• strong proficiency in TypeScript/JavaScript and web development
• deep understanding of web platform development using TypeScript and JavaScript, with a focus on writing clean, maintainable, and modular code
• Solid knowledge of browser APIs, memory management, concurrency (Web Workers, async/await), and performance optimization in browser environments
• Experience with web architecture and best practices – Strong understanding of web architectural patterns, browser lifecycle management, and the modern web ecosystem
• Familiarity with dependency management and package distribution tools (npm, yarn) and module bundlers (Webpack, Vite, Rollup)
• Experience with designing reusable libraries, APIs, or SDKs – Ability to design stable, well-documented APIs with a strong focus on backward compatibility, developer experience, and ease of integration across different JavaScript environments (vanilla JS, bundlers, frameworks like React/Angular/Vue)

Nice to have: 

• Experience with cross-platform frameworks (React Native and/or Flutter), including building or maintaining plugins/bridges between native Android/iOS and cross-platform layers.
• Experience with WebAssembly (WASM) and C++ interop
• Hands-on experience writing WASM bindings to C++ code, exposing native functionality to JavaScript/TypeScript consumers
• Familiarity with toolchains such as Emscripten, and understanding of the WASM execution model, memory model, and its constraints within the browser sandbox.

Here’s what you’ll gain if you join us:

• Microblink owes its success to its people. That is why we offer equity participation to all of our full-time employees so that we can grow together
• Unlimited PTO, giving you the flexibility to take time off as needed to maintain a healthy work-life balance
• Location-specific benefits tailored to meet diverse personal preferences and country standards
• Flexible work arrangements, allowing you to adjust your schedule—whether working remotely or at our Zagreb or New York office
• Opportunities to learn and develop your skills through internal L&D programs and a supportive working environment

At Microblink, we nurture a culture that recognizes and rewards success, and is not afraid to try, fail and learn from mistakes. Find out what it feels like to work at Microblink

How can you join us?

We are reviewing applications from candidates based in Croatia, Serbia, Romania, and Bulgaria. Candidates must have residency and work authorization in one of these countries. We do not offer visa sponsorship or B2B engagement at the moment.

If this role intrigues you, do not hesitate to hit the apply button and send us your resume. We are excited to meet talented people even if you don’t feel that you match 100% of the requirements.

So don’t let that discourage you - get in touch with us and we promise to get back to you.

About us

Microblink is the Identity Intelligence OS that establishes Know Your Actor: control over people and agents, how risk is assessed, and how decisions are made across digital journeys. Built for an adversarial AI era, Microblink replaces static verification with continuous identity control. As the only solution spanning IDs, biometrics, and payment cards, Microblink delivers a real-time command center where signals, policies, and decisioning can be calibrated with granular precision. Companies use Microblink to adapt faster than fraud, optimize outcomes over time, and enforce trust at scale across onboarding, authentication, and every moment in between. In 2025, Microblink processed 2.9 billion identities across 195+ countries/territories. Its proprietary Fraud Lab generates 100,000+ images monthly for training and testing models, achieving 100% deepfake detection in DHS-powered testing.

Interested to learn more? Explore our tech in action. 

As we continue to scale, we’re looking for a Web SDK Engineer to help us build highly reliable, developer-friendly SDKs used globally.

About the role 

As a Web SDK Engineer, you will play a key role in building and improving our web-based SDKs, focusing on performance, stability, and developer experience. You’ll work in a highly collaborative environment alongside product managers, QA, and cross-platform engineering teams to deliver best-in-class solutions.

What you'll do 

• Build highly stable and reliable Web SDKs used by clients worldwide
• Collaborate with product owners, QA, and engineers across Android, iOS, Web, and C++ teams
• Work closely with product and engineering teams to define requirements and design scalable interfaces
• Contribute to decisions around end-user experience and developer experience, ensuring seamless SDK integration
• Develop and maintain cross-platform SDK capabilities (e.g., React Native, Flutter)
• Improve and automate release and publishing processes
• Mentor engineers and contribute to team growth
• Help define and improve engineering practices, tools, and processes

What we're looking for

• Strong proficiency in TypeScript/JavaScript and modern web development
• Deep understanding of:
  • Browser APIs
  • Memory management
  • Concurrency (Web Workers, async/await)
  • Performance optimization in browser environments
• Experience with web architecture and modern ecosystem tools (npm (bun/pnpm), Vite, Turborepo) 
• Proven experience designing reusable libraries, APIs, or SDKs
• Strong focus on API design, backward compatibility, and developer experience
• Ability to build solutions that work across different environments (vanilla JS, frameworks like Solid.js/React.js/Angular.js/Vue.js)

Nice to have 

• Familiarity with tools like Emscripten and understanding of WASM execution and memory models
• Experience with WebAssembly (WASM) and C++ interoperability
• Experience with cross-platform frameworks (React Native and/or Flutter)
• Experience building bridges/plugins between native (Android/iOS) and cross-platform layers

Here's what you'll gain if you join us

• Microblink owes its success to its people. That is why we offer equity participation to all of our full-time employees so that we can grow together
• Unlimited PTO, giving you the flexibility to take time off as needed to maintain a healthy work-life balance
• Location-specific benefits tailored to meet diverse personal preferences and country standards
• Flexible work arrangements, allowing you to adjust your schedule—whether working remotely or at our Zagreb or New York office
• Opportunities to learn and develop your skills through internal L&D programs and a supportive working environment

How can you join us

We are reviewing applications from candidates based in Croatia, Serbia, Romania, and Bulgaria. Candidates must have residency and work authorization in one of these countries. We do not offer visa sponsorship or B2B engagement at the moment.

At Microblink, we nurture a culture that recognizes and rewards success, and is not afraid to try, fail and learn from mistakes. Find out what it feels like to work at Microblink

If this role intrigues you, do not hesitate to hit the apply button and send us your resume. Get in touch with us and we promise to get back to you.

ABOUT THE TEAM: 

This role sits within Tide’s Paid Plans CRM team - a collaborative group of marketers driven by ownership, experimentation, and impact.

Our mission is simple: help members save time and money so they can focus on doing what they love. We use data, creativity, and technology to drive engagement, retention, and long-term value.

WHAT WE ARE LOOKING FOR: 

We’re seeking an experienced CRM professional with a strong background in subscription-based technology businesses. You have a proven track record of developing and executing CRM strategies that improve retention and increase customer lifetime value.

You understand subscription models, recurring revenue dynamics, and industry best practices in subscription management. You’re comfortable working with CRM tools and marketing automation platforms, and you have strong analytical skills that enable you to turn data into actionable insights.

As CRM Manager – Subscriptions, you will:

• Lead the planning and execution of CRM strategies for subscription products, aligned with business objectives and growth targets.
• Provide strategic guidance to senior CRM team members on best practices and emerging trends.
• Manage and mentor a Senior CRM Executive, fostering a collaborative and high-performing environment.
• Use advanced data analytics to refine segmentation and personalise member communications.
• Implement advanced targeting strategies to optimise campaign performance and maximise customer lifetime value.
• Apply predictive modelling and behavioural analytics to proactively reduce churn.
• Collaborate closely with Marketing, Sales, and Product teams to align CRM initiatives with company-wide goals.
• Drive cross-functional initiatives to enhance the customer experience and grow subscription revenue.
• Develop and oversee customer advocacy and loyalty programmes to increase retention and brand advocacy.

What Makes You a Great Fit

• 3+ years of CRM experience, ideally within subscription-based businesses
• Experience with subscription billing systems and customer databases
• Strong background in CRM analytics, segmentation, and predictive modelling
• Deep knowledge of CRM and marketing automation technologies
• Strong project management and strategic thinking skills
• Excellent spoken and written English
• Strong stakeholder management and communication skills
• Experience with tools such as Iterable, Salesforce, GSuite, and Jira
• A proactive problem-solver who thrives in dynamic environments

WHAT YOU’LL GET IN RETURN: 

• 25 days paid annual leave 
• 3 paid days off for volunteering or L&D activities
• Personal L&D budget
• Mental wellbeing platform 
• WFH equipment allowance
• Sabbatical Leave
• Share options

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

Come join Karat's Interview Engineer Community!

Karat is always seeking talented engineers to join our Community. If you are interested in being considered for a future Interview Engineer opportunity, please submit your application to this posting.

This is a contractor/freelancer opportunity, and work is compensated based on tasks performed. Currently, we are only accepting applications from candidates in the countries on our website, and require that resumes be submitted in English.

What Interview Engineers do:

Interview Engineers facilitate technical interviews with software developers around the world. As an Interview Engineer, you will create inclusive hiring processes by mitigating bias, improving hiring signals, and completing objective evaluations. These skills are critical to hiring and managing teams in startups and large enterprises. As a Karat Interview Engineer, you will:

• Interview—Facilitate an interview through Karat's platform. Create an enjoyable candidate experience while you evaluate a candidate's fundamental coding skills and technical knowledge.
• Evaluate—Provide input on the candidate's performance, coding style, communication skills, knowledge question answers, and coding approach.
• Partner—Collaborate with Karat to test content, processes, and products.

The experience you will bring:

• 3+ years of experience as a Software Developer or Engineer
• Excellent English communication skills (written and oral) with a high level of professionalism and interpersonal skills
• Reliable access to a working webcam, microphone, and a stable Internet connection
• Experience conducting technical interviews is preferred (e.g., data structures, algorithms)

While we review your application, learn more about life as an Interview Engineer by watching this video!

Suvoda is a global clinical trial technology company shaping digital experiences that enable clinical trial sponsor and site professionals to take full command over the inherent logistical complexity behind mission-critical and time-sensitive patient interactions in life-sustaining studies for therapeutic areas such as oncology, central nervous system, and rare disease.

Supporting clinical trials means supporting unique experiments that are inherently complex, high-stakes, and dynamic. It is imperative that Suvoda staff working with clients, end-users, or the systems that client and end-users interact with understand the clinical trial industry, regulations, Suvoda’s software products and processes, and especially the specificities of the unique trial in question before taking any actions they may alter the data of the system in question.

Responsibilities:

• Work as part of a cross-functional project team responsible for the delivery of Interactive Response Technology (IRT) for randomization and drug supply management in clinical trials;
• Support the Services Delivery project team in: 
• Liaising with the client to discuss requirements, handle issues, provide status updates, and answer questions;
• Designing the IRT solution to meet the study requirements based on the clinical protocol, Suvoda proposal and discussions with the client;
• Accurately and completely documenting all requirements and participating in internal and external specification review meetings;
• Assisting with client review meetings of IRT specifications and supporting documents, making any required updates;
• Managing project schedules and scope, tracking all internal and client tasks required to meet project milestones;
• Managing the cross-functional project team’s schedule and task assignments;
• Assisting with creating the UAT plan, developing test scripts, coordinating data setup, and providing client support for client UAT;
• Providing protocol-specific support to the client and support team after go-live;
• Ensure client satisfaction throughout the project build and maintenance phase, working with Suvoda management, the Suvoda product team, and business development as needed;
• Provide system training to end-users using in-person meetings, web meetings, and user manuals;
• Provide telephone and email support to system users globally;
• Travel to client sites to attend meetings and conduct user training sessions;
• Perform other related duties as required;

Requirements:

• Bachelor's degree required (in life sciences or computer science preferred);
• 1.5 year of progressive associate project manager experience;
• Interpersonal and communication skills;
• Time management and organizational skills;
• Strong organizational skills;
• Analytical thinking ability
• Creative problem-solving ability;
• Attention to detail;

#LI-CG1

ABOUT THE ROLE: 

As our CRM Manager for Wealth, you’ll take an established programme (with lots of new features coming through) and drive it to even greater heights through optimisation, personalisation and automation.

You’ll own the campaign delivery, planning process to enable delivery of a first class automation and personalisation programme. This will incorporate multiple marketing channels and touchpoints, with the end goal to engage, nudge and nurture our members’ investment portfolio.

You’ll have an established track record for testing and growing  KPIs.  We are a highly capable team who believe passionately in the problem we are solving, collaborating closely with direct feedback, and encouraging action over deliberation.

Some of the things you’ll be doing: 

• Mapping the campaign strategy across multiple Tide Payment products.
• Monitoring, reporting and presenting on Tide Wealth kpis and campaign performance to THE Dept and immediate stakeholders. 
• Building, executing and optimising campaign workflows.  
• Define a full testing and personalisation roadmap for your area that’s aligned with the product team. 
• Support wider team forecasting.
• Manage stakeholder relationships across the product team to ensure a fully aligned roadplan. 

WHAT WE ARE LOOKING FOR: 

• You have a passion for marketing in a scale-up environment, and have 3-5 yrs of relevant experience.
• You’ve got a great hands on skill set for automation, personalisation across multiple platforms.
• You’ve previously worked in a high performing team.
• You’ve have a proven track record utilising best practise targeting, automation and personalisation across multiple marketing channels to deliver significant upweights in behavioural frequency and revenue value from a large customer base.
• You love data, and are happy to monitor, analyse and report on overall product performance against multiple KPIs, campaign inputs, and industry benchmarks to ensure the overall programme meets (and exceeds!) business objectives.
• You have strong communication skills – you can build campaigns and relationships,  coach and inspire technical and non-technical colleagues, across all levels of the business, and are able to pitch the message differently, and clearly, to all.
• You are well organised with a passion for speed and efficiency.
• You love to take the initiative and are comfortable taking measured risks.
• You love a big challenge - especially for your targets.
• You use data and evidence above your opinion.
• You are able to adapt quickly and efficiently to changing priorities, while supporting your own team and the wider Team….you are happy to work as part of “One Team” at Tide.
• You can pre-empt issues and minimise issues as well as clarifying ambiguity to enable your team to work effectively.
• You can place trust in others to deliver while maintaining being on point to ensure the detail is delivered for our members.
• Experience of Investments are beneficial but not essential.
• Experience using SalesForce Marketing Cloud platform is beneficial but not essential.
• Experience using the Looker reporting suite is beneficial but not essential.

WHAT YOU’LL GET IN RETURN:

• 25 days paid annual leave

• 3 paid days off for volunteering or L&D activities

• Extended maternity and paternity leave covered by the company

• Personal L&D budget 

• Mental well-being platform

• WFH equipment allowance

• Flexible working from home

• Sabbatical Leave

• Share options

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

ABOUT THE ROLE:

As an Engineering Manager at Tide, you will be responsible for building and running the products your team owns, covering everything our members need to run their business, from banking and payments through to administration and operational tooling.

This role offers an exceptional opportunity to make a real difference by taking ownership of engineering practices in a rapidly expanding company! We trust and empower our Engineering Managers to make real architectural decisions that affect their domain and shape the future of Tide’s Platform.

We operate in domain-aligned, full-stack teams that own products end to end. Engineers self-organise, collaborate on technical challenges, and define shared standards through Communities of Practice.

• Leading & Directly managing a cross functional team of 8-12 engineers
• Partnering with a Product Manager to form the Product Engineering Duo
• Deeply caring about what’s being built as much as the how
• Being responsible of the delivery of the team - quality, stability, timelines, dependencies
• Being responsible of the tech excellence and architecture within the scope of the team
• Driving the continuous improvement of the team performance as measured by DORA
• Securing the continuous growth and wellbeing of the engineers on their team
• Being hands-on, carefully dividing your time between design, coding and coaching other team members. You will be the person people turn to seeking advice and solutions to difficult problems.

WHAT WE ARE LOOKING FOR: 

• Extensive experience (10+ years) building server-side applications and detailed knowledge of of Python, Java, C#, or another similar language
• Sound knowledge of a backend framework (e.g. Spring/Spring Boot) 
• Experience with running microservices and implementing and consuming RESTful APIs
• Experience engineering scalable and reliable solutions in a cloud-native environment 
• A mindset of delivering secure, well-tested and well-documented software 
• Full ownership of your code and technical solutions across their entire lifecycle, from development to production.
• Experience integrating with various third party providers and partners 
• Sound knowledge and experience working with relational databases
• Work effectively in an agile environment, using its practices to deliver value consistently and adapt quickly
• Ability to communicate technical concepts to a non-technical audience 
• Apply continuous integration, delivery, and deployment practices in day-to-day development to deliver software reliably to production
• A technical hands on leader who is in the details of what the team is working on day to day
• Experience  leading teams
• Experience directly managing people

Our Tech Stack

• Python, Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!) 
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable 
• Primary datastores are PostgreSQL via RDS or Aurora (we are heavy AWS users) 
• Docker, Terraform, ArgoCD and, EKS provided by the Cloud team to run the platform 
• DataDog for monitoring, observability and automated SLOs
• GitHub, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first week 
• Angular on Web, Flutter for our mobile app, but from time to time we use Swift and Kotlin
• Fivetran/BigQuery/Looker for the BI insights and Python/FastAPI/Faust + some ML libs for the automated decisioning and risk management

WHAT YOU’LL GET IN RETURN: 

Our location-specific employee benefits are designed to cater to the unique needs of Tideans: 

• 25 days paid annual leave
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave covered by the company
• Personal L&D budget in the amount of 500 EUR per year
• Additional health & dental insurance
• Mental wellbeing platform
• Fully covered Multisports card
• Food vouchers
• Snacks, light food, drinks in the office
• WFH equipment allowance
• Flexible working from home
• Sabbatical Leave
• Share options

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

ABOUT THE ROLE:

As an Engineering Manager at Tide, you will be responsible for building and running the products your team owns, covering everything our members need to run their business, from banking and payments through to administration and operational tooling.

This role offers an exceptional opportunity to make a real difference by taking ownership of engineering practices in a rapidly expanding company! We trust and empower our Engineering Managers to make real architectural decisions that affect their domain and shape the future of Tide’s Platform.

We operate in domain-aligned, full-stack teams that own products end to end. Engineers self-organise, collaborate on technical challenges, and define shared standards through Communities of Practice.

• Leading & Directly managing a cross functional team of 8-12 engineers
• Partnering with a Product Manager to form the Product Engineering Duo
• Deeply caring about what’s being built as much as the how
• Being responsible of the delivery of the team - quality, stability, timelines, dependencies
• Being responsible of the tech excellence and architecture within the scope of the team
• Driving the continuous improvement of the team performance as measured by DORA
• Securing the continuous growth and wellbeing of the engineers on their team
• Being hands-on, carefully dividing your time between design, coding and coaching other team members. You will be the person people turn to seeking advice and solutions to difficult problems.

WHAT WE ARE LOOKING FOR: 

• Extensive experience (10+ years) building server-side applications and detailed knowledge of of Python, Java, C#, or another similar language
• Sound knowledge of a backend framework (e.g. Spring/Spring Boot) 
• Experience with running microservices and implementing and consuming RESTful APIs
• Experience engineering scalable and reliable solutions in a cloud-native environment 
• A mindset of delivering secure, well-tested and well-documented software 
• Full ownership of your code and technical solutions across their entire lifecycle, from development to production.
• Experience integrating with various third party providers and partners 
• Sound knowledge and experience working with relational databases
• Work effectively in an agile environment, using its practices to deliver value consistently and adapt quickly
• Ability to communicate technical concepts to a non-technical audience 
• Apply continuous integration, delivery, and deployment practices in day-to-day development to deliver software reliably to production
• A technical hands on leader who is in the details of what the team is working on day to day
• Experience  leading teams
• Experience directly managing people

Our Tech Stack

• Python, Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!) 
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable 
• Primary datastores are PostgreSQL via RDS or Aurora (we are heavy AWS users) 
• Docker, Terraform, ArgoCD and, EKS provided by the Cloud team to run the platform 
• DataDog for monitoring, observability and automated SLOs
• GitHub, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first week 
• Angular on Web, Flutter for our mobile app, but from time to time we use Swift and Kotlin
• Fivetran/BigQuery/Looker for the BI insights and Python/FastAPI/Faust + some ML libs for the automated decisioning and risk management

WHAT YOU’LL GET IN RETURN: 

Our location-specific employee benefits are designed to cater to the unique needs of Tideans: 

• Remote first
• 25 days of paid annual leave
• 3 paid days off for volunteering or L&D activities
• Private Health Insurance
• Mental Health Support Platform
• FitPass
• Family and friendly leave (according to statutory)
• Personal L&D budget
• Share Options

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

ABOUT THE ROLE:

As an Engineering Manager at Tide, you will be responsible for building and running the products your team owns, covering everything our members need to run their business, from banking and payments through to administration and operational tooling.

This role offers an exceptional opportunity to make a real difference by taking ownership of engineering practices in a rapidly expanding company! We trust and empower our Engineering Managers to make real architectural decisions that affect their domain and shape the future of Tide’s Platform.

We operate in domain-aligned, full-stack teams that own products end to end. Engineers self-organise, collaborate on technical challenges, and define shared standards through Communities of Practice.

• Leading & Directly managing a cross functional team
• Partnering with a Product Manager to form the Product Engineering Duo
• Deeply caring about what’s being built as much as the how
• Being responsible of the delivery of the team - quality, stability, timelines, dependencies
• Being responsible of the tech excellence and architecture within the scope of the team
• Driving the continuous improvement of the team performance as measured by DORA
• Securing the continuous growth and wellbeing of the engineers on their team
• Being hands-on, carefully dividing your time between design, coding and coaching other team members. You will be the person people turn to seeking advice and solutions to difficult problems.

WHAT WE ARE LOOKING FOR: 

• Extensive experience (10+ years) building server-side applications and detailed knowledge of Java
• Sound knowledge of a backend framework (e.g. Spring/Spring Boot) 
• Experience with running microservices and implementing and consuming RESTful APIs
• Experience engineering scalable and reliable solutions in a cloud-native environment 
• A mindset of delivering secure, well-tested and well-documented software 
• Full ownership of your code and technical solutions across their entire lifecycle, from development to production.
• Experience integrating with various third party providers and partners 
• Sound knowledge and experience working with relational databases
• Work effectively in an agile environment, using its practices to deliver value consistently and adapt quickly
• Ability to communicate technical concepts to a non-technical audience 
• Apply continuous integration, delivery, and deployment practices in day-to-day development to deliver software reliably to production
• A technical hands on leader who is in the details of what the team is working on day to day
• Experience  leading teams
• Experience directly managing people

Our Tech Stack

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!) 
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable 
• Primary datastores are PostgreSQL via RDS or Aurora (we are heavy AWS users) 
• Docker, Terraform, ArgoCD and, EKS provided by the Cloud team to run the platform 
• DataDog for monitoring, observability and automated SLOs
• GitHub, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first week 
• Angular on Web, Flutter for our mobile app, but from time to time we use Swift and Kotlin
• Fivetran/BigQuery/Looker for the BI insights and Python/FastAPI/Faust + some ML libs for the automated decisioning and risk management

WHAT YOU’LL GET IN RETURN

• The gross monthly salary for this position ranges from 7400€ to 11560€, depending on your skills, and experience.
• Private Health Insurance
• 25 days paid annual leave
• 3 paid days off for volunteering or L&D activities
• Parental Leave days 
• Family-Friendly Leave 
• Personal L&D budget in the amount of 500 EUR per year
• Mental wellbeing platform Plumm
• WFH equipment allowance
• Sabbatical Leave
• Share options
• Team Events

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact accommodationrequest@tesla.com for additional information or to request accommodations.

Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice .

About us 

Microblink is the Identity Intelligence OS that establishes Know Your Actor: control over people and agents, how risk is assessed, and how decisions are made across digital journeys. Built for an adversarial AI era, Microblink replaces static verification with continuous identity control. As the only solution spanning IDs, biometrics, and payment cards, Microblink delivers a real-time command center where signals, policies, and decisioning can be calibrated with granular precision. Companies use Microblink to adapt faster than fraud, optimize outcomes over time, and enforce trust at scale across onboarding, authentication, and every moment in between. In 2025, Microblink processed 2.9 billion identities across 195+ countries/territories. Its proprietary Fraud Lab generates 100,000+ images monthly for training and testing models, achieving 100% deepfake detection in DHS-powered testing.

Interested to learn more? Explore our tech in action. 

About the Role
As an Android Engineer, you will play a key role in developing and improving our Android SDKs, focusing on performance, stability, and developer experience. You’ll work in a highly collaborative environment alongside product managers, QA, and cross-platform engineering teams to deliver best-in-class solutions used by millions of end users.

Here’s what you’ll do:

• Build highly stable and reliable Android SDKs used by clients worldwide
• Collaborate with product owners, QA, and engineers across iOS, Web SDK, and C++ teams
• Work closely with product and engineering teams to define requirements, design scalable interfaces, and enhance existing frameworks
• Contribute to decisions around end-user experience and developer experience, ensuring seamless SDK integration
• Improve and automate release processes
• Mentor engineers and contribute to team growth
• Help define and improve engineering practices, tools, and processes

You'll be successful in this role if you:

• Strong proficiency in Kotlin and Java, with a focus on writing efficient, reusable, and maintainable code
• Hands-on experience with modern Android development concepts such as Coroutines, Flows, and Jetpack Compose
• Solid understanding of Android architecture and best practices (MVVM, lifecycle management, Android Jetpack libraries)
• Experience designing SDKs and APIs with a strong focus on stability, backward compatibility, and developer experience

Nice to have:

• Experience with Android NDK and/or C++
• Experience with cross-platform frameworks (React Native and/or Flutter)
• Experience building or maintaining bridges/plugins between native and cross-platform layers

Here’s what you’ll gain if you join us:

• Microblink owes its success to its people. That is why we offer equity participation to all of our full-time employees so that we can grow together
• Unlimited PTO, giving you the flexibility to take time off as needed to maintain a healthy work-life balance
• Location-specific benefits tailored to meet diverse personal preferences and country standards
• Flexible work arrangements, allowing you to adjust your schedule—whether working remotely or at our Zagreb or New York office
• Opportunities to learn and develop your skills through internal L&D programs and a supportive working environment

At Microblink, we nurture a culture that recognizes and rewards success, and is not afraid to try, fail and learn from mistakes. Find out what it feels like to work at Microblink

How can you join us?

If this role intrigues you, do not hesitate to hit the apply button and send us your resume. We are excited to meet talented people even if you don’t feel that you match 100% of the requirements.

So don’t let that discourage you - get in touch with us and we promise to get back to you.

MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.

The Opportunity

The Customer Success Manager is responsible for the general health of the MariaDB customer base, ensuring timely renewal, expanded usage and reduced customer churn. In addition, the chosen candidate will help to close new and expanded sales in allocated territories. This role will be measured in terms of renewal sales with increased opportunity to earn commission for expansion sales.What KPIs have you been measured on for customer success and retention? How have you used those metrics to improve customer engagement?

• Serve as the primary point of contact between our strategic customers and internal stakeholders, and be a key member of our Customer Success organization
• Foster and grow customer relationship by acquiring tribal knowledge of a customer's organization and identify our champions
• Articulate the value of our open source database/SaaS cloud platform, while driving customer engagement and adoption
• Guide post-sale support activities such as customer onboarding, adoption, advocacy, reviews/updates and retention
• Coordinate and engage different internal technical teams to solve customer issues
• Report on customers’ wants and needs to Product Management team in order to improve the product
• Work cross-functionally with strategic and technical colleagues to accomplish customer goals
• Qualify opportunities through follow-ups (within company SLAs and best practices playbook)

• 2-3 years of experience as a customer-facing CSM in an entrepreneurial, fast-growing startup-like environment
• Direct experience with SaaS products, solutions or ecosystems
• Adept at driving results and outcomes while solving complex business problems
• English language fluency
• Experience in a solution-sales/cloud technology environment
• Experience with prospecting and relationship management using tools such as Salesforce.com, Catalyst...
• Excellent presentation, organizational and communication skills (both written and verbal)

• Knowledge and understanding of databases
• Track record working effectively with internal, partner and customer teams
• Meets/exceeds MariaDB’s functional/technical depth for this role
• Proficiency in a German or Italian languages

Location

Romania (Remote), or Bucharest (Hybrid)

What’s in It for You?

Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, additional benefits and a massive degree of flexibility, freedom, and more.

How to Apply

• If you are interested in this position, please submit your application along with your resume/CV via Greenhouse.
• MariaDB does not sponsor work visas or relocation.
• MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
• MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for any unsolicited resumes.
• MariaDB is an equal opportunities employer.

Sr. Technical Support Representative 

Location: Bucharest, Romania

Our mission is to protect life.

We’re out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our company's inception building the TASER to a full suite of hardware and software solutions, we are focused on providing police agencies with state-of-the-art devices and services they need to successfully serve and protect us. In the next few years, we're going to eliminate the burden of paperwork in policing, so officers can increase the time they spend building relationships and serving in their communities. We’ll put video at the heart of police records so our justice system can get to the truth faster. And we won't stop innovating until the bullet is rendered obsolete.

It’s a big mission, but it’s one we’ll pursue relentlessly every single day.

Your Impact

As a senior member of our Technical Support team based in Bucharest, you will help Axon's U.S. and international English-speaking customers resolve complex problems via phone and email. You will work cross-functionally on projects and provide support to improve the overall customer experience. This is a customer-focused role that sets Axon apart from our competitors. By providing a world class experience to our customers, you will drive further adoption of our products and make the world a safer place.

What You’ll Do

Location: Bucharest, Romania
Reports to: Director of International Support
Direct Reports: N/A

• Troubleshoot and resolve technical issues related to AXON Hardware and Software products
• Become a subject matter expert in Axon’s product base
• Provide world class support to assist customers with complex issues while maintaining service levels
• Identify and report product bugs and partner with internal departments to help drive resolution
• Use data and customer feedback to identify and surface product insights and trends
• Advocate on behalf of users to optimize and improve our products and user experience

What You Bring

• Bachelor’s Degree preferred or equivalent work experience
• 2+ years technical support experience in supporting software, hardware, web-based solutions, or e-commerce platforms
• Embodies an #OWN IT mindset when it comes to helping customers and solving complex problems
• Excellent verbal and written communication skills in English (fluency required)
• Proficient with Windows operating systems, mobile devices and cloud-based solutions
• Strong comprehension of internet networking and routing
• Strong interpersonal and communication skills, including excellent listening, conflict resolution and customer empathy
• Ability to articulate at a technical level appropriate to the circumstance – i.e. for clients with varying levels of IT knowledge and skillset
• Ability to manage competing priorities and adapt to changing environments
• Self-driven, able to take ownership, work independently and manage key stakeholder needs
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.

Preferred Qualifications

• Bachelor’s Degree
• Experience in Axon applications (Salesforce, MS Dynamics, JIRA, and RingCentral)
• 2+ years of experience in networking and telecommunication
• Preference will be given to those with technical support roles related to public safety and government
• Network and telecommunication-specific professional certifications
• System Administration certifications

Benefits that Benefit You

• Competitive salary
• Paid time off
• Robust parental leave policy
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Sr. Technical Support Representative (Bilingual – Spanish/English) - Job Description

Location: Bucharest, Romania

Our mission is to protect life.

We’re out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our company's inception building the TASER to a full suite of hardware and software solutions, we are focused on providing police agencies with state-of-the-art devices and services they need to successfully serve and protect us. In the next few years, we're going to eliminate the burden of paperwork in policing, so officers can increase the time they spend building relationships and serving in their communities. We’ll put video at the heart of police records so our justice system can get to the truth faster. And we won't stop innovating until the bullet is rendered obsolete.

It’s a big mission, but it’s one we’ll pursue relentlessly every single day.

Your Impact

As a senior bilingual member of our Technical Support team, you will serve as a critical bridge between Axon and our Spanish-speaking customers and law enforcement partners across the U.S., Latin America, and Europe. You will deliver expert-level technical support in both Spanish and English via phone and email, helping resolve complex product issues while ensuring a seamless, culturally aware customer experience. You will work cross-functionally on projects and provide support to improve the overall customer experience. This is a customer-focused role that sets Axon apart from our competitors. By providing a world class bilingual experience to our customers, you will drive further adoption of our products and make the world a safer place.

What You’ll Do

Location: Bucharest, Romania
Reports to: Director of International Support
Direct Reports: N/A

• Troubleshoot and resolve technical issues related to AXON Hardware and Software products
• Become a subject matter expert in Axon’s product base
• Provide world class support to assist customers with complex issues while maintaining service levels
• Identify and report product bugs and partner with internal departments to help drive resolution
• Use data and customer feedback to identify and surface product insights and trends
• Advocate on behalf of users to optimize and improve our products and user experience
• Provide bilingual (Spanish/English) technical support via phone, email, and chat to Spanish-speaking customers, ensuring clear and accurate communication in both languages
• Translate and localize technical documentation, knowledge base articles, and customer-facing communications as needed
• Serve as the primary point of contact for Spanish-language cases, managing the Spanish support queue and ensuring timely resolution
• Support the onboarding and training of Spanish-speaking customers on Axon products and solutions
• Collaborate with international support teams to align on best practices for serving Spanish-speaking markets

What You Bring

• Bachelor’s Degree preferred or equivalent work experience
• 2+ years technical support experience in supporting software, hardware, web-based solutions, or e-commerce platforms
• Embodies an #OWN IT mindset when it comes to helping customers and solving complex problems
• Full professional fluency in both Spanish and English (spoken and written) – this is a core requirement of the role
• Proficient with Windows operating systems, mobile devices and cloud-based solutions
• Strong comprehension of internet networking and routing
• Strong interpersonal and communication skills, including excellent listening, conflict resolution and customer empathy
• Ability to articulate technical concepts in both Spanish and English at a level appropriate to the circumstance – i.e. for clients with varying levels of IT knowledge and skillset
• Ability to manage competing priorities and adapt to changing environments
• Self-driven, able to take ownership, work independently and manage key stakeholder needs
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.

Preferred Qualifications

• Bachelor’s Degree
• Experience in Axon applications (Salesforce, MS Dynamics, JIRA, and RingCentral)
• 2+ years of experience in networking and telecommunication
• Preference will be given to those with technical support roles related to public safety and government
• Network and telecommunication-specific professional certifications
• System Administration certifications
• Native or near-native Spanish proficiency with demonstrated experience providing technical support in Spanish
• Experience supporting customers in the U.S., Latin America, Spain, or other Spanish-speaking regions
• Prior experience translating or localizing technical content between Spanish and English

Benefits that Benefit You

• Competitive salary
• Paid time off
• Robust parental leave policy
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Sr. Technical Support Representative (Bilingual – German/English)

Location: Bucharest, Romania

Our mission is to protect life.

We’re out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our company's inception building the TASER to a full suite of hardware and software solutions, we are focused on providing police agencies with state-of-the-art devices and services they need to successfully serve and protect us. In the next few years, we're going to eliminate the burden of paperwork in policing, so officers can increase the time they spend building relationships and serving in their communities. We’ll put video at the heart of police records so our justice system can get to the truth faster. And we won't stop innovating until the bullet is rendered obsolete.

It’s a big mission, but it’s one we’ll pursue relentlessly every single day.

Your Impact

As a senior bilingual member of our Technical Support team, you will serve as a critical bridge between Axon and our German-speaking customers and law enforcement partners across the U.S., Europe, and the DACH region (Germany, Austria, Switzerland). You will deliver expert-level technical support in both German and English via phone and email, helping resolve complex product issues while ensuring a seamless, culturally aware customer experience. You will work cross-functionally on projects and provide support to improve the overall customer experience. This is a customer-focused role that sets Axon apart from our competitors. By providing a world class bilingual experience to our customers, you will drive further adoption of our products and make the world a safer place.

What You’ll Do

Location: Bucharest, Romania
Reports to: Director of International Support
Direct Reports: N/A

• Troubleshoot and resolve technical issues related to AXON Hardware and Software products
• Become a subject matter expert in Axon’s product base
• Provide world class support to assist customers with complex issues while maintaining service levels
• Identify and report product bugs and partner with internal departments to help drive resolution
• Use data and customer feedback to identify and surface product insights and trends
• Advocate on behalf of users to optimize and improve our products and user experience
• Provide bilingual (German/English) technical support via phone, email, and chat to German-speaking customers, ensuring clear and accurate communication in both languages
• Translate and localize technical documentation, knowledge base articles, and customer-facing communications as needed
• Serve as the primary point of contact for German-language cases, managing the German support queue and ensuring timely resolution
• Support the onboarding and training of German-speaking customers on Axon products and solutions
• Collaborate with international support teams to align on best practices for serving German-speaking markets

What You Bring

• Bachelor’s Degree preferred or equivalent work experience
• 2+ years technical support experience in supporting software, hardware, web-based solutions, or e-commerce platforms
• Embodies an #OWN IT mindset when it comes to helping customers and solving complex problems
• Full professional fluency in both German and English (spoken and written) – this is a core requirement of the role
• Proficient with Windows operating systems, mobile devices and cloud-based solutions
• Strong comprehension of internet networking and routing
• Strong interpersonal and communication skills, including excellent listening, conflict resolution and customer empathy
• Ability to articulate technical concepts in both German and English at a level appropriate to the circumstance – i.e. for clients with varying levels of IT knowledge and skillset
• Ability to manage competing priorities and adapt to changing environments
• Self-driven, able to take ownership, work independently and manage key stakeholder needs
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.

Preferred Qualifications

• Bachelor’s Degree
• Experience in Axon applications (Salesforce, MS Dynamics, JIRA, and RingCentral)
• 2+ years of experience in networking and telecommunication
• Preference will be given to those with technical support roles related to public safety and government
• Network and telecommunication-specific professional certifications
• System Administration certifications
• Native or near-native German proficiency with demonstrated experience providing technical support in German
• Experience supporting customers in the U.S., Germany, Austria, Switzerland, or other German-speaking regions
• Prior experience translating or localizing technical content between German and English

Benefits that Benefit You

• Competitive salary
• Paid time off
• Robust parental leave policy
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Sr. Technical Support Representative (Bilingual – French/English) - Job Description

Location: Bucharest, Romania

Our mission is to protect life.

We’re out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our company's inception building the TASER to a full suite of hardware and software solutions, we are focused on providing police agencies with state-of-the-art devices and services they need to successfully serve and protect us. In the next few years, we're going to eliminate the burden of paperwork in policing, so officers can increase the time they spend building relationships and serving in their communities. We’ll put video at the heart of police records so our justice system can get to the truth faster. And we won't stop innovating until the bullet is rendered obsolete.

It’s a big mission, but it’s one we’ll pursue relentlessly every single day.

Your Impact

As a senior bilingual member of our Technical Support team, you will serve as a critical bridge between Axon and our French-speaking customers and law enforcement partners across the U.S., Europe, and Francophone regions. You will deliver expert-level technical support in both French and English via phone and email, helping resolve complex product issues while ensuring a seamless, culturally aware customer experience. You will work cross-functionally on projects and provide support to improve the overall customer experience. This is a customer-focused role that sets Axon apart from our competitors. By providing a world class bilingual experience to our customers, you will drive further adoption of our products and make the world a safer place.

What You’ll Do

Location: Bucharest, Romania
Reports to: Director of International Support
Direct Reports: N/A

• Troubleshoot and resolve technical issues related to AXON Hardware and Software products
• Become a subject matter expert in Axon’s product base
• Provide world class support to assist customers with complex issues while maintaining service levels
• Identify and report product bugs and partner with internal departments to help drive resolution
• Use data and customer feedback to identify and surface product insights and trends
• Advocate on behalf of users to optimize and improve our products and user experience
• Provide bilingual (French/English) technical support via phone, email, and chat to French-speaking customers, ensuring clear and accurate communication in both languages
• Translate and localize technical documentation, knowledge base articles, and customer-facing communications as needed
• Serve as the primary point of contact for French-language cases, managing the French support queue and ensuring timely resolution
• Support the onboarding and training of French-speaking customers on Axon products and solutions
• Collaborate with international support teams to align on best practices for serving French-speaking markets

What You Bring

• Bachelor’s Degree preferred or equivalent work experience
• 2+ years technical support experience in supporting software, hardware, web-based solutions, or e-commerce platforms
• Embodies an #OWN IT mindset when it comes to helping customers and solving complex problems
• Full professional fluency in both French and English (spoken and written) – this is a core requirement of the role
• Proficient with Windows operating systems, mobile devices and cloud-based solutions
• Strong comprehension of internet networking and routing
• Strong interpersonal and communication skills, including excellent listening, conflict resolution and customer empathy
• Ability to articulate technical concepts in both French and English at a level appropriate to the circumstance – i.e. for clients with varying levels of IT knowledge and skillset
• Ability to manage competing priorities and adapt to changing environments
• Self-driven, able to take ownership, work independently and manage key stakeholder needs
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.

Preferred Qualifications

• Bachelor’s Degree
• Experience in Axon applications (Salesforce, MS Dynamics, JIRA, and RingCentral)
• 2+ years of experience in networking and telecommunication
• Preference will be given to those with technical support roles related to public safety and government
• Network and telecommunication-specific professional certifications
• System Administration certifications
• Native or near-native French proficiency with demonstrated experience providing technical support in French
• Experience supporting customers in the U.S., France, Canada, or other Francophone regions
• Prior experience translating or localizing technical content between French and English

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Paid time off
• Robust parental leave policy
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

What you'll be doing

• Own end-to-end delivery of P&C projects (strategy, design, execution, adoption).
• Partner with senior stakeholders across People & Culture and other functions to define scope, objectives, and success measures.
• Oversee project management methodology for the People Team, ensuring consistency, simplicity, and business relevance.
• Work closely with the People Tech & Data team to select, implement, and embed a project management tool that supports cross-team collaboration.
• Apply agile planning approaches and adapt delivery to the realities of a fast-paced, scaling business.
• Lead and motivate project teams, setting clear priorities and ensuring accountability.
• Manage budgets, timelines, dependencies, and risks with proactive mitigation.
• Prepare and deliver project updates for Exec-level and senior leadership forums.
• Mentor and coach junior project team members and analysts.

What we are looking for

• 5–8+ years’ experience in project/program management, with proven delivery in People-related projects (e.g., HR transformation, rewards, culture, operating model) or other global functional projects.
• Strong knowledge of project management methodologies, including agile and hybrid approaches.
• Demonstrated ability to oversee project management frameworks and tools at function level.
• Proven experience working with senior/Exec stakeholders in complex global organisations.
• Excellent influencing, facilitation, and communication skills.
• PMP/Prince2 or Agile certification preferred.

As the Director of P&C Strategy & Governance, you are the architect of our global People transformation and the engine room of our strategic execution. Reporting to the VP, HRBP, you will lead a high-performing PMO team to bridge the gap between ambitious vision and measurable business impact. This is a high-visibility leadership role designed for a heavy-hitter who thrives on driving discipline, rigour, and velocity. You won’t just manage a portfolio; you will orchestrate the global People agenda, ensuring every initiative is prioritised for value, aligned cross-functionally, and delivered with precision.

In this role, you will own the executive governance framework and act as a critical partner to the Chief of Staff and Business Transformation offices. We offer a dynamic, multi-country landscape where you can build from scratch, evolve existing frameworks, and directly shape the future operating model of People & Culture globally.

What you’ll be doing:

• Architect and lead the annual P&C OKR development process, transforming high-level people strategy into a consolidated, execution-ready global portfolio.
• Lead quarterly and annual prioritization cycles, ensuring human and financial capital are ruthlessly aligned with the business strategy and budget.
• Establish rigorous standards for initiative success, ensuring every project carries a clear business case, defined ROI, and measurable impact metrics.
• Define the architectural distinction between Business-as-Usual (BAU) and high-impact strategic projects, establishing bespoke governance and SteerCo frameworks for each.
• Design and oversee a world-class Go-to-Market framework for all People initiatives, ensuring seamless adoption across diverse global business units.
• Partner with Executive Communications to ensure the sequencing of people initiatives tells a cohesive story that resonates with the workforce.
• Act as the guardian of "change capacity," proactively identifying risks related to change fatigue, initiative overload, and audience saturation.
• Serve as the primary strategic link between P&C and the Chief of Staff, Central Transformation Office, and Finance, ensuring People initiatives are woven into the broader corporate fabric.
• Masterfully navigate complex cross-functional dependencies, proactively mitigating execution risks before they impact the business.
• Oversee the development of high-stakes Board and Executive-level memos, ensuring all P&C proposals are structured, financially sound, and decision-ready for the CHRO and Leadership Team.
• Define and continuously evolve the global P&C project management methodology, shifting the culture toward a "delivery-first" mindset.
• Provide executive-level transparency into portfolio health, budget utilization, and risk profiles, utilizing data to drive high-level steering decisions.
• Strategically manage P&C capacity, providing the VP and LT with the insights needed to make critical trade-offs in resource allocation.
• Lead, coach, and elevate a team of Senior Project Managers and Analysts, fostering a culture of high performance and professional growth.
• Act as a center of excellence for the wider HR function, building project management maturity and execution discipline across all People teams.

What you’ll bring:

• 10+ years of progressive experience in program and portfolio management, with a proven track record of leading large-scale global transformations.
• Significant experience in management consulting or internal strategy, moving beyond design to lead successful global deployment.
• Proven ability to lead and develop high-performing teams of senior project managers and specialists.
• Exceptional ability to translate complex portfolio data into clear, data-driven narratives for the CHRO and Board.
• Advanced influencing skills to navigate ambiguity and build credibility within a high-growth, matrixed C-suite environment.
• A seasoned leader capable of driving executive consensus on competing priorities and the long-term People strategy.
• Proven ability to build GTM frameworks, governance models, and P&C roadmaps from scratch.
• Strong financial literacy with a focus on capacity modeling, budget oversight, and value realization.
• Expert in PPM methodologies and tools (e.g., Jira, Asana, Notion) to drive organizational transparency and reporting at scale.
• A rare blend of long-term strategic vision and a disciplined, delivery-focused mindset.

Your Impact

We are hiring a Director of Technical Support (International) to play a pivotal role in scaling our Tier 1 and Tier 2 Technical Support teams globally. Reporting directly to the Senior Director, Global Support, you will be responsible for building the operational foundation, structure, and cross-functional partnerships necessary to support our rapidly evolving product portfolio across geographical regions.

This role requires a strong technical support leader with deep operational experience, a solid working knowledge of connected device products, a track record of building and transforming teams, and the ability to lead through change. You will shape and implement scalable support processes, drive post-acquisition alignment, and partner closely with Product, Engineering, Sales, Customer Success, and IT to deliver a unified, world-class customer experience.

What You’ll Do

Location: Bucharest, Romania
Direct Reports: 15
In accordance with our updated team guidance, some roles at Axon will now have an in-office expectation of four days per week (Tuesday-Friday), unless there is an approved accommodation.
Reports to: Sr. Director, Global Support

1. Global Support Leadership

• Lead international Tier 1 and Tier 2 Technical Support teams supporting Axon body cameras, TASER devices, Evidence.com, Interview Room, and Fleet solutions.
• Establish and scale a follow-the-sun support model to ensure seamless global coverage and case handoffs across regions.
• Build and develop Axon’s Bucharest Support Center of Excellence, establishing operational rigor, strong leadership, and scalable team structures.
• Coach and develop frontline employees while driving a high-performance, customer-first culture.

2. Operational Excellence & Tier 1 Management

• Drive Tier 1 operational performance including WFM, QA programs, scheduling, and real-time adherence.
• Own core support KPIs including CSAT, SLA adherence, backlog health, escalation rates, and first contact resolution.
• Implement structured operational cadences, reporting, and continuous improvement programs.
• Strengthen Tier 1 → Tier 2 escalation workflows and knowledge transfer.

3. Technical Support & Escalation Leadership

• Provide leadership oversight for Tier 2 troubleshooting across hardware, firmware, networking, mobile, and cloud systems.
• Own escalation management and high-severity incident coordination across Support, Engineering, and Product teams.
• Drive root cause analysis and systemic improvements that improve product reliability and customer experience.
• Ensure strong technical depth and subject matter expertise across Axon product lines.

4. AI, Automation & Support Innovation

• Champion an AI-first approach to support operations through automation, LLM-enabled workflows, and intelligent tooling.
• Identify opportunities to improve agent productivity, troubleshooting workflows, and customer self-service capabilities.
• Partner with Product, Engineering, and internal AI teams to modernize support systems and processes.

5. Cross-Functional Partnership

• Serve as a key support leader partnering with Product, Engineering, Customer Success, and Sales.
• Translate support insights into actionable product feedback and operational improvements.
• Ensure support readiness for new product launches, firmware updates, and platform releases.

What You Bring

• Embodies an #OWNIT mindset when it comes to solving customer problems and leading high-performing teams.
• Demonstrates an AI-first approach to improving support operations and workflows.
• Excellent verbal and written communication skills with strong executive presence.
• Strong knowledge of hardware, networking, mobile devices, and cloud-based platforms.
• Deep understanding of tiered technical support models and contact center operations.
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.

Preferred Qualifications

• 10+ years of experience in technical support or customer operations with 5+ years leading tiered support organizations.
• Experience managing global or international support teams, ideally operating within a follow-the-sun model.
• Experience supporting IoT or connected hardware ecosystems combining devices, networking, and cloud platforms.
• Strong familiarity with CRM systems (Salesforce preferred), CCaaS platforms, WFM tools, and QA programs.
• Experience partnering with Engineering and Product teams on escalations, root cause analysis, and product improvement.
• Strong knowledge of routing and switching methodologies, Wi-Fi, telecommunications, and Internet technologies
• Strong knowledge of virtualization and virtual machines, computer/server hardware, operating systems, and storage devices, redundant storage solutions, SSH, and SSO identity providers such as ADFS, Azure, and/or OKTA
• Bachelor’s degree in a technical field preferred

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

We are seeking an experienced and empathetic Employee Relations Specialist to lead and manage employee relations for our hub in Romania. In this key role, you'll ensure that employee matters are handled with fairness, legal compliance, consistency, and compassion, all while aligning with our values and business objectives. 

As the primary Employee Relations expert for Romania, you'll collaborate closely with Talent Management and the Talent & Culture teams to navigate complex employee situations, guide leadership through sensitive decisions, and maintain compliance with Romanian labor laws and employment regulations. 

This is the perfect opportunity for someone who can bring calm and clarity to critical situations while thriving in a fast-paced, global tech environment that's constantly evolving. 

Key Responsibilities: 

Employee Relations Leadership 

• Act as the main point of contact for all employee relations matters in Romania, handling cases with professionalism and confidentiality.
• Manage a wide range of employee relations issues, including performance and disciplinary actions, grievances, misconduct, and terminations, ensuring fairness and respect for all involved.
•  Lead and facilitate complex investigations, ensuring outcomes are legally compliant and reflect our organizational values. 
• Provide expert guidance during organizational change, supporting transparent and legally compliant processes. 

Labor Law Expertise & Compliance 

• Serve as the go-to expert on Romanian labor law, offering business-focused advice to HR and leadership teams.
• Ensure that employee relations practices are compliant with local labor laws and consistently applied across the organization.
• Collaborate with legal counsel on high-risk or complex cases, ensuring best practices are followed.

Collaboration & Partnership 

• Partner with HR Business Partners to help leaders address employee relations matters effectively.
• Work closely with the Talent & Culture team to integrate employee relations practices with performance management frameworks, policies, and employee experience initiatives.
• Contribute to ER training programs, helping managers navigate difficult conversations and handle performance management and disciplinary processes.

Documentation & Reporting 

•  Keep accurate and confidential records of all employee relations cases. 
• Provide valuable insights and trend reports to People leadership, helping drive informed decision-making. 
• Support audits and internal reviews related to employment practices.

Requirements: 

• Bachelor’s Degree in Human Resources, Psychology, ora related field. 
• At least 5 years of experience in Employee Relations or a similar HR role, preferably within a tech or multinational company.
• In-depth knowledge of Romanian labor law and employment regulations, with practical experience in handling complex situations.
• Proven experience in managing investigations, disciplinary actions, and terminations (both voluntary and involuntary).
• Experience supporting organizations through change (e.g., mergers, acquisitions, restructurings) is a plus.
•  High emotional intelligence, sound judgment, anda strong sense of discretion. 

• Fluency in English (written and spoken). 

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