MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.

The Opportunity

The Customer Success Manager is responsible for the general health of the MariaDB customer base, ensuring timely renewal, expanded usage and reduced customer churn. In addition, the chosen candidate will help to close new and expanded sales in allocated territories. This role will be measured in terms of renewal sales with increased opportunity to earn commission for expansion sales.What KPIs have you been measured on for customer success and retention? How have you used those metrics to improve customer engagement?

• Serve as the primary point of contact between our strategic customers and internal stakeholders, and be a key member of our Customer Success organization
• Foster and grow customer relationship by acquiring tribal knowledge of a customer's organization and identify our champions
• Articulate the value of our open source database/SaaS cloud platform, while driving customer engagement and adoption
• Guide post-sale support activities such as customer onboarding, adoption, advocacy, reviews/updates and retention
• Coordinate and engage different internal technical teams to solve customer issues
• Report on customers’ wants and needs to Product Management team in order to improve the product
• Work cross-functionally with strategic and technical colleagues to accomplish customer goals
• Qualify opportunities through follow-ups (within company SLAs and best practices playbook)

• 2-3 years of experience as a customer-facing CSM in an entrepreneurial, fast-growing startup-like environment
• Direct experience with SaaS products, solutions or ecosystems
• Adept at driving results and outcomes while solving complex business problems
• English language fluency
• Experience in a solution-sales/cloud technology environment
• Experience with prospecting and relationship management using tools such as Salesforce.com, Catalyst...
• Excellent presentation, organizational and communication skills (both written and verbal)

• Knowledge and understanding of databases
• Track record working effectively with internal, partner and customer teams
• Meets/exceeds MariaDB’s functional/technical depth for this role
• Proficiency in a German or Italian languages

Location

Romania (Remote), or Bucharest (Hybrid)

What’s in It for You?

Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, additional benefits and a massive degree of flexibility, freedom, and more.

How to Apply

• If you are interested in this position, please submit your application along with your resume/CV via Greenhouse.
• MariaDB does not sponsor work visas or relocation.
• MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
• MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for any unsolicited resumes.
• MariaDB is an equal opportunities employer.

MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.

The Opportunity

The Customer Success Manager is responsible for the general health of the MariaDB customer base, ensuring timely renewal, expanded usage and reduced customer churn. In addition, the chosen candidate will help to close new and expanded sales in allocated territories. This role will be measured in terms of renewal sales with increased opportunity to earn commission for expansion sales.What KPIs have you been measured on for customer success and retention? How have you used those metrics to improve customer engagement?

• Serve as the primary point of contact between our strategic customers and internal stakeholders, and be a key member of our Customer Success organization
• Foster and grow customer relationship by acquiring tribal knowledge of a customer's organization and identify our champions
• Articulate the value of our open source database/SaaS cloud platform, while driving customer engagement and adoption
• Guide post-sale support activities such as customer onboarding, adoption, advocacy, reviews/updates and retention
• Coordinate and engage different internal technical teams to solve customer issues
• Report on customers’ wants and needs to Product Management team in order to improve the product
• Work cross-functionally with strategic and technical colleagues to accomplish customer goals
• Qualify opportunities through follow-ups (within company SLAs and best practices playbook)

• 2-3 years of experience as a customer-facing CSM in an entrepreneurial, fast-growing startup-like environment
• Direct experience with SaaS products, solutions or ecosystems
• Adept at driving results and outcomes while solving complex business problems
• English language fluency
• Experience in a solution-sales/cloud technology environment
• Experience with prospecting and relationship management using tools such as Salesforce.com, Catalyst...
• Excellent presentation, organizational and communication skills (both written and verbal)

• Knowledge and understanding of databases
• Track record working effectively with internal, partner and customer teams
• Meets/exceeds MariaDB’s functional/technical depth for this role
• Proficiency in a German or Italian languages

Location

Bulgaria (Hybrid, Sofia office, or Bulgaria Remote)

What’s in It for You?

Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, additional benefits and a massive degree of flexibility, freedom, and more.

How to Apply

• If you are interested in this position, please submit your application along with your resume/CV via Greenhouse.
• MariaDB does not sponsor work visas or relocation.
• MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
• MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for any unsolicited resumes.
• MariaDB is an equal opportunities employer.

MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.

 The Opportunity

The Director, Sales - Europe will lead and scale revenue growth across Europe for a database and open-source technology company. This executive will be responsible for building a high-performing regional sales organization, expanding enterprise adoption, and monetizing open-source and cloud offerings through subscriptions, support, and services.

The ideal candidate brings deep experience selling complex infrastructure or data platforms, understands open-source business models, cloud and SaaS, and can balance community-driven adoption with enterprise sales execution.

What You'll Do

Revenue & Growth Strategy

• Own the Europe revenue number across enterprise, commercial, and strategic accounts
• Define and execute a regional sales strategy aligned with open-source and cloud GTM models
• Drive growth across subscriptions, support, managed services, and enterprise licensing
• Identify expansion opportunities within existing customers and new enterprise accounts
• Lead pricing, packaging, and contract strategy in partnership with global leadership

Sales Leadership & Team Building

• Build, lead, and scale a distributed Europe sales organization (RVPs, Sales Directors, AEs, SEs)
• Foster a culture of collaboration between Sales, Sales Engineering, and Developer Relations
• Coach teams on selling value beyond open-source (security, scale, reliability, compliance, support)
• Recruit and retain top talent experienced in infrastructure, data, and developer-focused sales

Open-Source & Developer-Led GTM

• Align sales execution with community-led adoption and product-led growth motions
• Partner closely with Developer Advocacy and Product teams to convert usage into revenue
• Ensure sales teams engage developers, architects, and executives effectively
• Respect and reinforce open-source principles while driving commercial outcomes

Enterprise & Strategic Selling

• Lead complex, multi-stakeholder enterprise deals with long sales cycles
• Build executive relationships with CIOs, CTOs, data leaders, and platform teams
• Support key customer negotiations, renewals, and strategic expansions
• Represent the company at industry events, conferences, and customer forums

Cross-Functional Collaboration

• Partner with Marketing on demand generation, field marketing, and regional campaigns
• Work with Product and Engineering to relay market feedback and influence roadmap
• Collaborate with Customer Success to drive renewals, expansions, and customer advocacy
• Ensure tight alignment with Finance and RevOps on forecasting and planning

Forecasting & Operations

• Own Europe forecasting, pipeline management, and quota attainment
• Implement disciplined sales processes, CRM accuracy, and data-driven decision-making
• Optimize territory design, capacity planning, and sales efficiency

What You'll Bring

• 10+ years of B2B sales experience, including 5+ years in senior sales leadership
• Proven success selling databases, data infrastructure, cloud platforms, or open-source software
• Experience leading enterprise sales teams across multiple EMEA countries
• Strong understanding of open-source monetization models and developer ecosystems
• Track record of building predictable revenue in complex technical markets

Preferred Qualifications

• Experience at an open-source or database company (e.g., data platforms, DevOps, cloud-native)
• Background in selling both self-managed and cloud/SaaS offerings
• Experience working with system integrators, hyperscalers, and technology partners
• MBA or equivalent business education

Location: Hybrid - UK - London, England  

What’s in It for You?

Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays), a massive degree of flexibility and freedom, and more.

How to Apply

If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.

• At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
• MariaDB does not sponsor work visas or relocation.
• MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
• MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.

MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.

The Opportunity

The High Velocity Account Executive will be a critical driver of MariaDB's revenue growth by owning the full, rapid sales cycle across vertical markets. This is a high-impact, quota-carrying role responsible for a large volume of transactions and fast deal velocity, primarily focusing on new customer acquisition.

You will thrive in a dynamic, metrics-driven environment, leveraging digital tools and a disciplined sales process to rapidly identify, qualify, and close new business.

• Lead new business acquisition, targeting new logo accounts and driving expansion business.
• Develop and execute outbound sales motions, to build and maintain a strong sales pipeline.
• Manage a large, active pipeline and rapidly drive opportunities from lead generation through contract execution.
• Serve as the primary point of contact for potential customers, articulating MariaDB's value proposition and positioning our solutions to meet their business needs.
• Report to the Director of EMEA High Velocity Sales and help drive revenue growth and new customer acquisition.

Responsibilities

• Generate and Nurture Pipeline: Proactively prospect, identify, and engage new logo accounts and key stakeholders your territory to uncover revenue opportunities for MariaDB and expand our customer base.
• Identify and engage with different personas in SMB-Mid-market clients as well as some greenfield Enterprise accounts to understand their business needs and present our innovative solutions.
• Drive Full Sales Cycle: Efficiently manage the entire sales cycle, from outbound cold-calling and qualifying leads to conducting virtual product demonstrations and negotiating/closing deals.
• Operational Excellence: Maintain precise and accurate sales forecasts and detailed records of all client interactions and pipeline status within SFDC and Clari (Forecasting Tools) to maximize efficiency.
• Collaboration: Work closely with marketing, product, and sales leadership to refine outbound strategies, lead qualification processes, and ensure successful customer onboarding.
• Product Expertise: Maintain a strong understanding of industry trends, competitors, and MariaDB's innovative database solutions to effectively position them against client needs.
• Achieve Targets: Consistently meet or exceed monthly and quarterly sales targets and key performance indicators (KPIs) in a fast-paced, high-volume environment.
• Must be willing to travel up to 20% to various company and customer locations

Qualifications

• Experience: 5+ years of demonstrated experience in a quota-carrying, closing sales role (e.g., Inside Sales, Account Executive, or similar) within a B2B SaaS environment. Database sales experience is a plus.
• Velocity Focus: Proven track record of success in a high-volume, high-velocity sales environment with short sales cycles, consistently meeting or exceeding sales quotas.
• Hunting Skills: Experience being a dedicated sales hunter, focused on new logo acquisition and driving outbound sales motions to build a pipeline.
• Market Focus: Experience closing deals with SMB-Mid-market clients.
• Communication: Strong verbal and written communication skills, with the ability to articulate value, handle objections, and sell effectively at a senior level.
• Language: Fluency in English & German (written and verbally) is required.
• Technical Proficiency: Proficiency in CRM software (e.g., SFDC) and sales engagement tools (e.g., Sales Navigator, Salesloft, Clari).
• Education: Bachelor’s degree in Business, Marketing, Computer Science, or a related field (or equivalent experience) is preferred.

Location

Bucharest, Romania or London, England 

What’s in It for You?

Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry.

You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays), a massive degree of flexibility and freedom, and more.

Salaries for candidates will vary based on local compensation structures.

How to Apply

If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.

• At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
• MariaDB does not sponsor work visas or relocation.
• MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
• MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.