The role of Senior Employee Listening Manager has a critical role to play in the next phase of MongoDB's growth. You will continue to evolve our global employee listening strategy, tooling, analytics, and action planning process (for managers and for the enterprise) that scales with our organization’s continued growth, and ensure our culture is measured and reflected in our listening strategy. You will also lead other lifecycle surveys to ensure that we harness integrated insights across our listening tools. This role is part of the Culture, Talent, and Development (CTD) leadership team. As a team, we are responsible for culture and talent building programs, including leadership development, employee learning, talent management, engagement, listening, and inclusion. 

This role can be based remotely out of the United States.

Job Responsibilities include but are not limited to:

• Lead the design and execution of a holistic Employee Listening measurement strategy, including design and administration of lifecycle and ad hoc surveys (e.g., 360) and integration of insights across the talent lifecycle
• Partner with the broader Culture & Development team and other members of the People Team to identify critical people issues and to support delivery of insights and analytics that will inform our strategy and help execute on our people initiatives
• Demonstrate thought leadership on current research and innovative solutions for assessing and measuring the talent lifecycle, from pre-hire to exit, including how AI can support advanced analytics and insights from both quantitative and qualitative data
• Collaborate proactively with the Culture, Talent & Development team and other key stakeholders on the broader People Team to Review, monitor, and communicate results effectively for impact and provide follow-up insights in a timely manner
• Lead our enterprise-wide survey action planning process, and the ongoing enablement for our self-service manager action planning tools
• Support global action planning programs and initiatives, as needed
• Ensure that our Leadership Commitment is embedded in the key decisions and planning in our survey strategy.
• Facilitate projects, identifying dependencies, change management requirements, and prioritizing accordingly
• Manage relationships with the stakeholders across all levels, and ensuring that the project team and stakeholders have an adequate understanding of ownership, timelines, resource needs, risks, contentions, and dependencies

 Required Qualifications:

• 7+ years of proven experience with program managing end-to-end talent lifecycle measurement, specifically related to survey insights, executive summaries, and action planning
• Experience in people or talent analytics, including advanced analytical skills, with demonstrated ability in synthesizing and interpreting employee data
• Excellent analytical and problem-solving skills with a strong attention to detail
• Ability to integrate, analyze, and effectively communicate insights to all levels of the organization
• Experience working directly with leadership and stakeholders at all levels and functions to define and implement solutions
• Demonstrated ability to create creative and compelling insights that are leveraged by multiple teams in an asynchronous setting
• Strong track record of project management skills, including delivering strategic and tactical solutions in fast-paced, high-growth environments
• Excellence in written communication and project documentation
• Excellence in communicating and presenting
• Demonstrated track record and exceptional judgment handling sensitive data

Preferred qualifications:

• Experience working in an HR organization or Talent Center of Excellence or partnering closely with an HR organization for 5+ years
• Advanced degree in Industrial-Organizational Psychology, Data Science, Business Analytics, Organizational Behavior or relevant field
• Experience using AI to support both qualitative and quantitative people data
• Proficiency with Qualtrics, Google Suite, MS Excel, Tableau
• Proficiency with other survey vendors recommended

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273401549

The role of Senior Employee Listening Manager has a critical role to play in the next phase of MongoDB's growth. You will continue to evolve our global employee listening strategy, tooling, analytics, and action planning process (for managers and for the enterprise) that scales with our organization’s continued growth, and ensure our culture is measured and reflected in our listening strategy. You will also lead other lifecycle surveys to ensure that we harness integrated insights across our listening tools. This role is part of the Culture, Talent, and Development (CTD) leadership team. As a team, we are responsible for culture and talent building programs, including leadership development, employee learning, talent management, engagement, listening, and inclusion. 

This role can be based out of Raleigh, New York City, or Austin for our hybrid working model.

Job Responsibilities include but are not limited to:

• Lead the design and execution of a holistic Employee Listening measurement strategy, including design and administration of lifecycle and ad hoc surveys (e.g., 360) and integration of insights across the talent lifecycle
• Partner with the broader Culture & Development team and other members of the People Team to identify critical people issues and to support delivery of insights and analytics that will inform our strategy and help execute on our people initiatives
• Demonstrate thought leadership on current research and innovative solutions for assessing and measuring the talent lifecycle, from pre-hire to exit, including how AI can support advanced analytics and insights from both quantitative and qualitative data
• Collaborate proactively with the Culture, Talent & Development team and other key stakeholders on the broader People Team to Review, monitor, and communicate results effectively for impact and provide follow-up insights in a timely manner
• Lead our enterprise-wide survey action planning process, and the ongoing enablement for our self-service manager action planning tools
• Support global action planning programs and initiatives, as needed
• Ensure that our Leadership Commitment is embedded in the key decisions and planning in our survey strategy.
• Facilitate projects, identifying dependencies, change management requirements, and prioritizing accordingly
• Manage relationships with the stakeholders across all levels, and ensuring that the project team and stakeholders have an adequate understanding of ownership, timelines, resource needs, risks, contentions, and dependencies

 Required Qualifications:

• 7+ years of proven experience with program managing end-to-end talent lifecycle measurement, specifically related to survey insights, executive summaries, and action planning
• Experience in people or talent analytics, including advanced analytical skills, with demonstrated ability in synthesizing and interpreting employee data
• Excellent analytical and problem-solving skills with a strong attention to detail
• Ability to integrate, analyze, and effectively communicate insights to all levels of the organization
• Experience working directly with leadership and stakeholders at all levels and functions to define and implement solutions
• Demonstrated ability to create creative and compelling insights that are leveraged by multiple teams in an asynchronous setting
• Strong track record of project management skills, including delivering strategic and tactical solutions in fast-paced, high-growth environments
• Excellence in written communication and project documentation
• Excellence in communicating and presenting
• Demonstrated track record and exceptional judgment handling sensitive data

Preferred qualifications:

• Experience working in an HR organization or Talent Center of Excellence or partnering closely with an HR organization for 5+ years
• Advanced degree in Industrial-Organizational Psychology, Data Science, Business Analytics, Organizational Behavior or relevant field
• Experience using AI to support both qualitative and quantitative people data
• Proficiency with Qualtrics, Google Suite, MS Excel, Tableau
• Proficiency with other survey vendors recommended

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273401549

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the talent to match.

As such, we’re hiring an Acquisition Lead to own and optimize our inbound growth engine across paid and organic channels, reporting to the VP of Growth Marketing & Strategy. You will lead a group of seasoned performance marketers and be accountable for pipeline, operational efficiency, and forecast accuracy.

Your mandate is simple:

• Build a scalable, AI-native acquisition engine that drives predictable, revenue-efficient pipeline growth.
• Allocate capital with precision, continuously optimizing for pipeline, CAC, and long-term return.

What you’ll do:

• Revenue & Performance Ownership

• Own inbound pipeline and multi-quarter growth forecasting, grounded in conversion, velocity, and revenue assumptions.
• Deliver performance predictability — proactively managing variance, efficiency, and capital allocation.

• Leadership & Standards
  • Lead and elevate senior performance marketers by setting uncompromising standards for rigor, accountability, and strategic clarity.
  • Design structured planning, experimentation, and review cadences that eliminate siloed optimization and drive portfolio-level thinking.
• Operational Discipline
  • Implement documented channel strategies, revenue-linked scorecards, and defined experimentation frameworks before scaling spend.
  • Ensure clean attribution alignment, executive-ready reporting, and decisions grounded in measurable business impact, not channel optics.
• Channel & Portfolio Mastery
  • Maintain deep fluency across Paid Search, Paid Social, SEO/GEO, and cross-channel budget modeling, with the ability to audit, diagnose, and reset strategy when needed.
  • Optimize at the portfolio level, balancing efficiency curves and incremental return across channels.
• AI as Competitive Advantage
  • Build AI-enabled workflows that materially improve velocity, insight generation, forecasting accuracy, and operator leverage.
  • Use AI to increase experimentation speed and performance efficiency, not as embedded infrastructure.

About you:

• 7+ years in B2B acquisition/performance marketing (SaaS preferred).
• 2+ years managing performance marketing teams.
• Demonstrated success scaling inbound pipeline with multi-million dollar budgets.
• Deep expertise across Google Ads, LinkedIn, paid social, and SEO.
• Demonstrated experience scaling pipeline efficiently (not just traffic).
• Strong analytical capabilities (Excel/Sheets proficiency required).
• Experience with BI/reporting tools (Tableau, Looker, etc.).
• Strong understanding of attribution models and funnel metrics.
• Clear track record of experimentation and iterative optimization.
• You’ve thrived in demanding environments with outsized impact and have experienced what great execution looks like at speed.
• AI Fluency (Required)

• Daily user of AI tools (ChatGPT, Claude, Perplexity, etc.).
• Experience applying AI to creative generation, data analysis, or workflow automation.
• Strong prompting skills and ability to QA AI outputs.
• Bias toward automation and operational leverage.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrolment program.
• Take what you need PTO
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. 

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

THE ROLE

As a Sr. Finance Manager, you will be the strategic financial backbone of our Marketing organization, transforming complex data into a growth engine. You will partner directly with senior Marketing leaders to optimize global investments, ensuring every dollar fuels our mission to dominate the market. By bridging the gap between high-level strategy and operational rigor, you’ll drive the financial discipline and cross-functional collaboration that sustains our competitive edge.

WHAT YOU'LL DO

• Lead Strategic Planning: Architect the Annual Operating Plan (AOP) and monthly close cycles, delivering executive-ready narratives that guide global investment shifts and ensure financial predictability.
• Advise Executive Leadership: Act as a primary finance business partner to Marketing leaders, utilizing sophisticated scenario modeling to influence high-stakes trade-offs and maximize program ROI.
• Drive Financial Governance: Establish and govern robust processes for accruals and budget management, ensuring total alignment between marketing strategy, departmental spend, and corporate accountability.
• Modernize Insights: Identify and implement process improvements using data visualization tools to translate complex spend patterns into clear, actionable business intelligence for cross-functional stakeholders.

WHAT YOU BRING

• Strategic Finance Expertise: Extensive experience leading complex FP&A cycles and financial planning (preferrably supporting Marketing, Sales, or similar Go-to-Market functions) with a focus on outcome-based budgeting and investment prioritization. 
• Executive Influence: Exceptional communication skills and the ability to act as a trusted advisor to senior stakeholders, translating financial data into compelling strategic recommendations.
• Analytical Strength: Financial modeling and proficiency with data systems (such as SQL, Snowflake, Tableau, or equivalent) to evaluate program performance and automate reporting workflows.
• Operational Ownership: A proactive mindset for managing financial governance and cross-functional processes, with the ability to operate independently in a fast-paced, high-visibility environment.
• We are primarily an in-office environment and therefore, you will be expected to work from the Chicago, IL, New York, NY, Raleigh, NC, or Santa Clara, CA office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave.

#LI-ONSITE #LI-KQ1

About the Opportunity

Cleerly is seeking a Senior Client Success Manager to own and manage client relationships within a defined territory. This role will serve as the day-to-day liaison for healthcare clients—ensuring successful onboarding, driving adoption, addressing concerns, and promoting long-term satisfaction and expansion.

The ideal candidate will have experience in healthcare or health tech, demonstrate strong communication and relationship-building skills, and bring a data-driven mindset to proactively manage client health and success.

About the Team

The Client Success role is pivotal in ensuring strong, long-lasting relationships with our clients. This position is responsible for managing day-to-day communication, acting as the main liaison between the client and our internal teams. By owning the client relationship, the Client Success Managers ensure that all client needs, concerns, and goals are addressed in a timely and effective manner. They represent the client's voice internally, advocating for their interests and ensuring alignment with our company’s objectives.

This role reports directly to the VP of Client Success and works daily with Implementation, Sales, and Product amongst other teams. 

Responsibilities

Client Ownership & Relationship Management

• Serve as the primary point of contact for clients within the assigned territory
• Build strong, trusting relationships with clinical and administrative leaders at hospitals, imaging centers, and cardiology practices
• Conduct regular business reviews, utilization assessments, and check-ins to ensure client satisfaction and retention
• Meet key performance indicators (KPIs) for the Client Success team, including Net Promoter Score (NPS), client retention (volume, logo), and referenceability. Use data-driven insights to continuously improve client success initiatives and enhance client satisfaction

Onboarding & Adoption

• Partner with Client Services and Implementation teams to ensure seamless onboarding and launch of Cleerly solutions
• Drive initial and ongoing adoption through best practices, education, and alignment with client goals
  
  

Client Health Monitoring

• Track key client metrics (utilization, turnaround times, NPS, etc.) and proactively identify and resolve risks to success
• Leverage internal data to provide strategic insights to clients and recommend workflow enhancements

Retention & Growth

• Collaborate with Sales and Partnerships to identify opportunities for renewals, upsells, and expansion
• Champion the voice of the customer internally, contributing feedback to product and service teams

Cross-Functional Collaboration

• Act as the bridge between clients and internal teams (Sales, Product, Clinical, Marketing) to ensure alignment and excellence in service
• Support pilots and product rollouts specific to your territory’s client base
  
  

Requirements

• Bachelor’s degree; background in healthcare, life sciences, or business is preferred
• 7 + years of experience in client success, account management—preferably in a healthcare or SaaS environment
• Experience working directly with health systems, cardiology groups, or outpatient imaging centers is highly desirable. 
• Startup (Series A-C) experience preferred, not required.
• Exceptional communication, interpersonal, and problem-solving skills
• Self-starter with strong organizational skills and the ability to manage multiple accounts with minimal supervision
• Familiarity with CRM platforms (Salesforce preferred) and data dashboards (e.g., Tableau or Looker)
• Willingness to travel within the territory (up to 40%)
• Spanish speaking is a plus but not required

The base salary range for this role varies by location and is aligned to market benchmarks.

• Candidates located in higher-cost labor markets, including California, Washington, New York, New Jersey, Connecticut, Massachusetts, and Washington, DC represent the middle to high end of the range, while candidates located in all other U.S. locations represent the low to middle end of the range.
• Final compensation is determined based on location, experience, skills, and internal equity.

This role is eligible for a 15% target annual bonus, resulting in the following base salary and Total Target Compensation (TTC) ranges:

• Base Salary: $135,000-145,000
• TTC: $155,250-166,750

*Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.) Additionally, stock options, paid benefits, and employee perks are part of your total rewards.

Job Description: Sr Manager, Finance Data & Analytics

About the Job

As the Sr Manager of Finance Data & Analytics, you lead the engine room that powers our strategic decision-making. Your success is defined by the winning combination of partnering your team’s technical data expertise with the business context of our other Finance functions to maximize insights for the executive team. You are responsible for delivering data analytics and the high-confidence Analyst-Ready Data Layer, ensuring our organization executes on insights.

Key Responsibilities

• Data Analysis & Insights: Lead high-impact, cross-functional analyses to uncover the why behind business results, identifying hidden trends and providing strategic recommendations across both top-line growth and expense management.
• Predictive Analytics: Develop and refine early warning indicators that signal structural risks or opportunities in the long-term outlook before they hit the P&L.
• Executive Decision Support: Synthesize complex data analytics into clear, actionable narratives for the CEO, CFO, and PE partners, acting as a strategic advisor to the VP of Finance & Strategy.
• Partnerships & Insights: Actively partner with the Finance & Strategy team on high-priority projects, combining deep data mining with functional business context to deliver more impactful insights.
• Analyst-Ready Data Layer: Build and govern a dedicated business data layer, utilizing both structured warehouse schemas and agile ad-hoc tables, to provide a foundational data layer that eliminates manual data prep, allowing every analyst to work efficiently.
• Connected Planning:  Oversee the integrated architecture of our planning environment (Pigment), ensuring that functional models remain synchronized without sacrificing the autonomy of individual teams.
• Finance AI & Innovation Roadmap: Act as the Finance lead for emerging AI/ML technologies in the finance space; evaluate and pilot AI-driven concepts to enhance forecasting capabilities, automate data anomaly detection, and streamline the Analyst-Ready data layer as the technology matures.

The Profile

• Strategic Partner: 8–10+ years in Finance or Analytics at a $100M+ SaaS company, with a mastery of recurring revenue economics, customer lifecycles, and the data structures required to model complex subscription metrics.
• Bridge Builder: Exceptional at communicating technical data concepts to non-technical audiences.
• Technological Curiosity: A forward-thinking mindset regarding the evolution of technology and Finance; you have a pulse on how Generative AI and Machine Learning are transforming data analysis and can pragmatically apply these tools to solve business problems.
• Data Supported Rigor: You thrive in environments where data accuracy, auditable definitions, and analytical integrity are the standard.

• Advanced SQL & Solution Design: High proficiency in advanced SQL for complex data manipulation to ensure a robust business data layer. 
• Data Governance & Quality:  Proven ability to implement data hygiene protocols and traceability in the transformation layer to guarantee that financial outputs are valid and audit-ready.
• DWH Partnership: Deep experience partnering with Data Engineering and Data Warehouse teams to influence data ingestion priorities and schema designs that support scalable financial modeling.

Analytical Storytelling: Expert at using tools like Tableau to turn the engineered data layer into compelling narratives for leadership.

Relay is the Intelligent System of Action for the physical economy. While the digital revolution has historically left the deskless workforce behind, we are closing that gap by transforming analog frontline operations into a data-rich, AI-powered ecosystem. We aren’t just selling radios; we are building the digital foundation for the 80% of the global workforce that doesn't work at a desk.

It is an incredibly exciting time to be joining Relay given we've recently ranked #175 on the Deloitte Technology Fast 500 and #920 on the Inc. 5000. 

As a Strategic Account Director, you'll be the cornerstone of key Relay customer relationships. You'll be a strategic partner to leaders and end users at individual site deployments within Relay’s most strategic logos (Fortune 50 companies), deeply understanding their use cases & performance, overarching business priorities, technology stack, and desired outcomes. Your ability to combine relationship management, clear internal and external communication, and a data-driven approach to performance measurement will be key to fostering long-term partnerships and maximizing customer value.

Success in this role will be defined by:

• Strong NPS scores and product engagement 
• Consistent and meaningful feedback from sites on product performance and use cases
• Discovery of new stakeholders and product opportunities (growth & use cases) within the logo through strong site-level relationships
• Ability to brief on client business priorities, tech stack insights, and where Relay fits into and can support broader business outcomes
• Client retention and site-level growth

What You'll Do:

• Relationship Management: Build and nurture strong, trusted relationships with key stakeholders across site-level client organizations, from end-users to management. Act as the primary point of contact for all post-sales activities, ensuring high levels of client satisfaction.
• Customer Advocacy & Growth: Proactively identify opportunities for product adoption, expansion, and new use cases within existing deployments. Advocate internally for client needs and collaborate with product, customer success, and support teams to ensure their success.
• Performance Management & Optimization: Monitor and analyze client usage, health metrics, and performance data to proactively identify trends, opportunities, and risks. Develop and present data-driven insights and recommendations to optimize their use of our solutions and achieve their business objectives.
• Technical Acumen: Develop a deep understanding of our clients' technology stacks, infrastructure, and workflows. Be able to confidently discuss requirements and potential challenges, bridging the gap between business needs and technical solutions.
• Issue Resolution & Escalation: Partner closely with Customer Success and Support to effectively manage and resolve client issues and escalations in a timely and professional manner, coordinating with internal teams as needed to ensure swift resolution.
• Business Reviews: Lead regular business reviews with clients to review performance, showcase value, and align on future strategies.
• Feedback Loop: Gather and synthesize client feedback to contribute to product development, service improvements, and overall customer experience.

What You'll Have:

• 7-10 years of experience in account management, customer success, or strategic consulting, specifically managing high-value, Fortune 500 enterprise-level accounts.
• 3+ years of experience working with complex technology stacks or SaaS infrastructure
• Proven track record of building and nurturing trusted, long-term relationships with stakeholders across all levels, from end-users to management.
• Adept at analyzing client usage, health metrics, and performance data to provide actionable insights and recommendations.
• Possesses a deep understanding of complex technology stacks, infrastructure, and workflows to bridge the gap between business needs and technical solutions.
• Exhibits strong internal and external communication skills for briefing business priorities and leading regular business reviews with clients.
• Skilled at identifying new stakeholders and expansion opportunities (growth and use cases) within existing strategic logos.
• Demonstrated partnership skills with Customer Success and Support teams to quarterback a pod-structured effort to manage and resolve client issues and escalations professionally.
• Experienced in synthesizing client feedback and acting as the voice of the customer internally to contribute to product development and overall service improvements.
• Expertise using data analytics tools (e.g., Salesforce, Tableau, or internal health dashboards) to monitor usage metrics and deliver quarterly business reviews.
• Consistently maintains high Net Promoter Scores (NPS) and manages site-level relationships across large organizations with multiple stakeholders.
• Achieved measurable success in identifying expansion opportunities and maintaining a client retention rate of 90% or higher within a strategic portfolio.
• Bachelor’s degree from an accredited institution or equivalent work experience.
• Experience with people management is a plus

Location and Travel Expectations

At Relay, we're building something special, and we believe our relationships with each other and our customers are the foundation of our success. Our hybrid work model is designed to foster these connections, giving you the best of both worlds: the power of in-person collaboration and the flexibility you need. We ask our teams to work from our amazing Raleigh headquarters on Mondays, Wednesdays, and Fridays.

We expect this role to travel up to 50% domestically.

Why Join Relay?

• A Proven Winner: Join a hyper-growth company trusted by over 40 of the Fortune 500 and a dozen of the Fortune 100.
• High Value, High Impact: With 47% of our revenue coming from $100K+ ARR customers and a 135% Net Revenue Retention (NRR), you will be joining a company rooted in value creation.
• Market-Leading Innovation: The Relay platform captures 1 billion new data points weekly and features award-winning AI tools like TeamTranslate™, which has seen 500% YoY growth.
• World-Class Leadership: Our already stellar C-suite has been bolstered by leaders to help us scale toward our next major milestones.
• The Relay Culture: Work from our amenity-rich Raleigh campus (fitness center, sports courts) with 100% paid health insurance and a team dedicated to "Best Work In My Life" (BWIML).

About us: Relay culture, benefits & perks:

Our culture hinges on Relayers getting LIT up in an environment that fosters learning, impact, and teamwork (LIT) where we can *CHASE* the best work in our lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)!

It's truly amazing what engaged team members can achieve together. Our ever-evolving list of benefits and perks means you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow and learn in your role, look after yourself/your family, and invest in your future. 

At Relay, we offer...

• 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability, and Life Insurance benefits for you and those who depend on you
• Generous Paid Time Off
• 401(K) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks, including a world-class onsite fitness center with instructor-led classes + locker room, as well as endless outdoor amenities, whether tennis, basketball, cycling, or pickleball is your jam
• Free Snacks and Fun Times
• Latest tech, standing desks, and all the accessories and software you need to succeed in your role

Ready to build something great with us? We can't wait to hear from you.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the talent to match.

As a Data Analyst - GTM, you will use your expertise in analysis & BI to uncover valuable insights informing the marketing strategy at MaintainX. You will make use of data across multiple platforms and partner with various teams to identify opportunities and improve results. While the role is dedicated to Marketing, you will be a member of the larger Data & Analytics team - who are tasked with supporting MX as a whole.

What you’ll do:

• Partner directly with marketing: Embed yourself with the core Marketing stakeholders as their trusted analytics partner—anticipating needs & prioritizing execution
• Accountable for marketing BI infrastructure: Build, maintain & enhance the dashboards, pipelines, and reporting systems that track marketing performance from awareness through won across all data platforms, including Tableau and Salesforce.
• Deliver reliable, recurring marketing reporting: Create and manage weekly/monthly performance reports and executive dashboards that give marketing leadership consistent visibility into funnel metrics, channel performance, and pipeline health.
• Ensure data quality and governance: Partner with the broader Data Engineering team to maintain clean, accurate data flows from marketing platforms (Google Analytics, ad platforms, HubSpot/Marketo, Salesforce) into our analytics stack.
• Enable self-service analytics: Build tools, dashboards, and documentation that empower marketing teams to answer their own questions.
• Support ad hoc reporting requests: Execute various analyses and data pulls to support time-sensitive marketing decisions and campaign reporting needs.
• Budget setting: Support stakeholders with goal setting & related reporting
• Information sharing: Present dashboards, results and recommendations

About you:

• Bachelor's degree in Economics, Commerce, Analytics, Engineering, Computer Science, Statistics, Mathematics, or a similar field

• 4+ years of professional experience as a Business Intelligence Analyst or Marketing Analytics professional in B2B SaaS, with deep expertise in marketing data, funnel metrics, and attribution.
• You're a builder, not just an analyst: You don't just answer questions—you build the systems that make answers accessible to everyone. You think about scalability, governance, and documentation.
• You're a strong communicator: You can translate technical concepts for non-technical stakeholders and document your work clearly for future reference.
• You balance perfection with pragmatism: You know when to ship a working solution quickly versus when to invest in a robust, long-term build.
• Strong proficiency in Tableau and Salesforce
• Excellent SQL skills and experience with database management systems & pipelines

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. 

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Who We Are:

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

The Message Registration Support Analyst supports the Message Registration Support team in registering customer A2P campaigns across messaging channels (Short Code, Toll-free, 10DLC). This entry-level role involves basic data collection, campaign analysis, and report generation to ensure campaigns align with current Bandwidth and industry policies. Analysts engage in a consultative and educational manner, helping customers achieve compliance and successful campaign execution.

This position is 2nd shift and hours will be from 11am - 8pm EST (Monday- Friday).

What You'll Do:

• Assist with oversight, direction, and support to ensure timely processing of customer A2P text messaging campaign registrations.
• Serve as initial contact for customer questions and basic compliance inquiries.
• Support internal stakeholders and team members in resolving routine problems and escalations.
• Represent team interests in internal meetings, providing foundational input.
• Contribute to maintaining internal processes and documentation.
• Assist in partnerships with messaging vendors for process improvements.
•  Stay informed about messaging industry standards and trends.
•  Prepare basic reports on team activities and campaign compliance.

What You Need:

• Education:  
  • Bachelor's degree in Marketing, Business, Analytics, or related field.
• Experience: 
  • 0-2 years of experience in compliance, analytics, customer service, or related fields.
• Knowledge: 
  • Basic understanding of compliance standards in messaging.
• Skills:
  • Familiarity with standard analytical tools (Excel, Tableau)

Bonus Points:

• Education:
  • Additional training or coursework in compliance or analytics.
• Experience:
  • Previous internship or entry-level role related to messaging or compliance.
• Knowledge:
  • Familiarity with messaging industry platforms.

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

Who We Are:

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

The Traffic Performance Analyst works under the supervision of the Risk Manager, and serves as a subject matter expert on all things related to the existing customer traffic health. This role will require background in both telecom/CPaaS fields as well as the regulatory landscape of both global voice and messaging services. This role will include coordinating internal efforts to align the business on key health metrics for both voice and messaging, and manage communication related to the performance of a customer’s traffic on the Bandwidth network.

What You'll Do:

• Lead ongoing traffic management processes and work cross functionally with Product, Sales, Legal and Operations to coordinate consistent feedback loops for customers and internal team regarding traffic trends and coordinate remediation and optimization strategies.
• Provide confident explanations to Sales, Product and Legal with regard to traffic management efforts on a customer by customer basis.
• Serve as an expert and trusted resource to team members Risk Management and the Bandwidth Sales Team on industry and customer use case trends and patterns.
• Own the Customer Traffic Health weekly cadence, suggesting plans and actions based on traffic data and communicating said plans out to the business.
• Represent Bandwidth and the Risk Team in cross-functional meetings and external calls and documentation, and speak confidently on Bandwidth’s position in the industry as it relates to traffic integrity and industry standards.
• Join customer calls to present traffic health data and provide actionable guidance on industry best practices for messaging and voice delivery.
• Foster relationships with key cross-functional teams, and stay highly in touch with TCPA/CTIA guidelines and other industry or internal standards that are used to inform the Risk Assessment process.
• Advise the Risk Manager on emerging risks or data trends and suggest appropriate traffic health and sustainability strategies.
• Manage complex projects from start to finish that transform traffic performance processes, procedures, and reporting capabilities under the supervision of the Risk Manager.
• Support the needs and overall goals of the Business Operations team by rolling Risk Mitigation data into monthly key reports that illustrate the balance of network health and revenue growth to the executive team.
• Contribute to an effective team environment with a willingness to work with others to achieve a shared goal.
• Assist in other projects and day-to-day Business Operations tasks as needed.

What You Need:

• Education:
  • Bachelor’s degree preferred.
• Experience:
  • Minimum 2-4 years of business risk analysis and/or legal role preferred, specifically related to the CPaaS space.
  • Advanced proficiency in MS Excel and proficiency in other MS-Office applications (Word, Access, PowerPoint) required. 
• Knowledge:
  • Well versed in understanding risk analysis as it relates to the overall revenue and legal implications of a public company.
  • Knowledge of regulations and industry best practices within the telecommunications industry.
  • Proven record of making high-value decisions under pressure and working collaboratively with teams to achieve a common goal by navigating various internal organizations.
  • Ability to focus and complete tasks using strong verbal and written communications skills.
  • Working knowledge of data analysis and business reporting tools and practices.
  • Must be extremely comfortable conducting research online and learning new software.

Bonus Points:

• Knowledge:
  • Experience with Salesforce, data visualization tools (Domo, Tableau, etc.), or other cloud-based business management tools.
  • Advanced data analytics skills.

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.