ABOUT THE JOB

Intelligence Systems is focused on positioning Anduril as a lead provider of specialized engineering and products for Intelligence Community (IC) customers. We work within the IC to understand their requirements, shape their concepts of operation, and deliver exquisite capability across their problem set. We aim to develop and deploy critically needed capabilities that address our customers’ most pressing national security requirements. As the Manager of Manufacturing Test Engineering, your role encompasses the strategic oversight and tactical management of production systems to support high-volume products across the portfolio. You are charged with ensuring rigorous testing protocols are in place, resulting in the consistent delivery of superior quality products to our customers. Furthermore, your leadership guarantees the fulfillment of manufacturing's test throughput requirements. This position demands an innovative approach to resolving complex testing challenges, advancing scalability, and enhancing our automation, throughput, user interfaces, and data analytics methodologies.

This role will be based temporarily at Santa Ana, CA for a 3 month training period before transitioning to Asheville, OH.

WHAT YOU’LL DO

• Direct the manufacturing test engineering team, set objectives, guide initiatives, and assess team outcomes.
• Architect and oversee the manufacturing test strategy for each product to ensure scalable operations across Anduril, transitioning from pre-production to full-scale output.
• Strategize and implement advancements in manufacturing testing, focusing on automation, uniformity, and operational streamlining.
• Evaluate test data, compile findings, and identify opportunities for product and process enhancements.
• Communicate strategic visions to key stakeholders, guiding the scaling of platforms from pre-production (LRIP) through to mass production (FRP).
• Collaborate with product development for design testability, ensuring seamless production integration.
• Lead the procurement and implementation of new test equipment, performing cost-benefit and ROI analyses as needed.
• Champion initiatives that enhance safety, reduce costs, improve quality, and increase productivity through testing.
• Cultivate a culture focused on innovation, collaboration, and accountability in the engineering department.
• Act as the go-to technical authority for manufacturing test matters, advising on and troubleshooting complex issues.
• Design proactive maintenance and calibration protocols for manufacturing test equipment.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Electrical/Electronics, Computer, Mechanical Engineering, or a related field.
• Minimum of 5 years of relevant industry experience leading manufacturing test engineering.
• Expertise in Linux, C#, Python, and NixOS.
• Solid experience with PCBA/electronic assembly testing and knowledge of testing standards.
• Proficiency in using electronic test equipment.
• Strong analytical skills for root cause analysis of non-conforming hardware.
• Familiar with Product Life Cycle (PLM) systems, Manufacturing Execution Systems (MES), and Test Execution Systems (TES)
• Experience in managing projects that integrate electrical, mechanical, and software/firmware systems.
• Active U.S. Secret security clearance

PREFERRED QUALIFICATIONS

• Advanced degree in a relevant engineering discipline.
• Demonstrated ability to lead the development of manufacturing test systems and teams.
• Proficiency in LabVIEW, MATLAB, and test automation.
• Knowledge of PCBA design, mechanical design, and ESS testing.
• Familiarity with various hardware communication protocols.
• Experience with HASS & ESS-related testing (Thermal, Vibration, etc.)

ABOUT THE TEAM

We’re building the future of defense manufacturing — and that starts with how we develop our leaders. The Program Manager, Leadership Development (Manufacturing) will own the strategy, design, and execution of comprehensive leadership training programs applied across all our manufacturing sites. This role is pivotal in bridging strategic leadership needs with on-the-ground operational realities, ensuring our production leaders are equipped with fundamental skills, advanced capabilities, and the vision to lead effectively. You will be responsible for the full lifecycle of leadership development initiatives, from content creation and facilitation to training assignments, upkeep, and metric-driven continuous improvement. This position will require 30% travel.

WHAT YOU’LL DO

• Assess Leadership Development Needs: Partner with senior manufacturing, operations, and HR leaders across all sites to identify critical leadership skill gaps, define strategic development priorities, and align training initiatives with enterprise-wide objectives.
• Design & Develop Leadership Programs: Lead the creation and adaptation of foundational and advanced leadership development content, modules, and experiential learning activities specifically tailored for production and manufacturing leaders. This includes defining learning objectives, curriculum, and delivery methods.
• Program Ownership & Management: Own end-to-end leadership development project plans – from needs analysis and strategic design through delivery, resource allocation, and robust post-training evaluation across all sites.
• Facilitate & Deliver High-Impact Training: Directly facilitate engaging and effective leadership development programs for diverse cohorts of production and manufacturing leaders, fostering critical thinking and practical application.
• Establish Foundational Leadership Training: Develop and manage a standardized curriculum to ensure all new and existing production leaders complete essential foundational leadership training, covering core principles, management best practices, and operational leadership.
• Manage Training Logistics & Administration: Oversee the assignment and tracking of leadership training participation, maintain curriculum up-to-date, manage scheduling across multiple sites, and ensure seamless delivery of all program components.
• Track Outcomes & Drive Continuous Improvement: Develop and implement metrics to measure the effectiveness and impact of leadership development programs (e.g., leadership effectiveness scores, retention, performance improvements). Utilize data and feedback to continuously refine and optimize content and delivery strategies.
• Collaborate & Influence: Act as a key liaison between manufacturing leadership, Human Resources, Global L&D, and other stakeholders to ensure alignment, gain buy-in, and seamlessly roll out new leadership development initiatives across the organization.
• Enable Internal Facilitation Capabilities: Develop and facilitate "train-the-trainer" programs and provide resources to empower internal subject matter experts or existing L&D professionals to effectively deliver and reinforce leadership development content within their respective sites or functions.
• Partner & Expand Impact: Engage with external vendors, academic institutions, and industry experts to bring specialized leadership development solutions and best practices into the organization, strengthening our global talent pipeline.
• Perform other responsibilities as assigned to support the manufacturing leadership development strategy for manufacturing and production.

REQUIRED QUALIFICATIONS

• 8+ years of progressive experience in Learning & Development, Organizational Development, or Leadership Development, with a strong focus on program management.
• Proven experience designing, managing, and delivering leadership development programs from concept to completion for diverse audiences.
• Strong facilitation skills with demonstrated ability to engage, inspire, and develop leaders at various levels.
• Exceptional program management and organizational skills, capable of managing multiple complex projects across different sites concurrently.
• Experience working within or directly supporting a manufacturing, production, or heavy industrial environment is preferred.
• Demonstrated ability to collaborate effectively and build strong relationships with cross-functional and senior leadership teams.
• Data-driven mindset with a proven ability to define metrics, analyze training impact, and drive continuous improvement.
• Eligible to obtain and maintain an active U.S. Secret security clearance.

PREFERRED QUALIFICATIONS

• Lean Six Sigma.
• Experience implementing leadership development programs on a multi-site or global scale.
• Certifications in leadership assessment tools (e.g., 360 feedback, behavioral assessments).
• Experience with Learning Management Systems (LMS) and learning experience platforms (LXP) for program administration and content delivery.

ABOUT THE TEAM

Anduril Intelligence Systems (AIS) is focused on positioning Anduril as a lead provider of specialized engineering and products for Intelligence Community (IC) customers. We work within the IC to understand their requirements, shape their concepts of operation, and deliver exquisite capability across their problem set. We aim to develop and deploy critically needed capabilities that address our customers’ most pressing national security requirements.

ABOUT THE JOB

We are seeking a Manufacturing Operations Manager, Intelligent Systems to join our manufacturing team at Anduril. Here you will work on cutting-edge technology aimed at advancing the state-of-the-possible. The Manager of Manufacturing Operations will build and manage a team of highly talented technicians to produce multiple platforms of hardware for strategic military and commercial customers. This is a highly dynamic role that requires both frontline technical and people management skills. The Manufacturing Operations Manager, Intelligent Systems is at the forefront of delivering exceptional customer experiences, fostering team development, and overseeing day-to-day vehicle delivery operations. Success in this role demands consistent achievement across customer satisfaction, team management, operations, and financial goals

The ideal candidate will have high volume mixed production and new product introduction (NPI) to scaled production experience. The ideal candidate combines technical acumen for effective communication, strong time-management skills, and a passion for leading transformative change. The ideal candidate should be energetic, highly organized, and deeply committed to sustainable energy. While individual contributions are valued, teamwork is crucial for achieving the highest level of success.

**This role requires candidates to relocate to Costa Mesa for a 3 to 6 month training program. Housing, transportation, etc. will be provided during your stay.

WHAT YOU’LL DO

• Manage technician staff in the production and delivery of various hardware through factory acceptance. You will have the critical task of managing the priorities, equipment, and people associated with the production line
• Set priorities and direct daily operations to include timely issuing and completion of work orders to the production floor
• Ensure all operators are following safety procedures and their teams' safety training is current, documenting EHS incidents, correcting proactively workplace hazards in the areas, and empowering others to continuously improve operations
• Manage, coach, mentor and support production technicians
• Prioritize work activities for operators to achieve target on time delivery goals
• Ensure quality standards are being met throughout the entire production process and support no defects from leaving a station or team area
• Be able to provide high level reports out to Production Managers, Directors, and Head of Manufacturing as needed.
• Be an active participant in 5S and continuous improvement activities
• Complete transactions in production systems (NetSuite / JIRA Anduril MES) on daily basis
• Work cross functionally to ensure inventory levels are maintained and accurate in each work area
• Provide weekly report out of production progress, blockers, risks, needs. Generate daily pass downs and weekly production reports for engineering and operations team
• Lead daily communication with cross functional team such as engineering, technicians, supply chain, logistics, and quality as necessary
• Build a positive and collaborative team culture that promotes product knowledge, skills development, and X-training
• Show up every day with a high level of urgency and enthusiasm to get the job done

REQUIRED QUALIFICATIONS

• 7+ years experience in production-oriented or electro-mechanical technician fields with at least 3+ years in a supervisor or production operations lead/manager role in a high volume mixed product production environment
• Experience working with ERP and MES systems
• A full understanding of the product life cycle (NPI to scaled production), LEAN manufacturing principals, and change management (ECOs)
• Can interpret technical documentation (mechanical drawings, work instructions, building plans, equipment specs, electrical schematics, etc.)
• Extremely reliable, organized and detail-oriented with excellent verbal & written communication skills
• You have a passion for employee development and enjoy the process of training and developing both new hires and veteran production staff
• Have proven skills in both process and equipment troubleshooting, allowing you to easily adapt to constantly changing production environments
• Experience supporting process development
• Knowledge of 5S, lean manufacturing or 6-Sigma principles
• Excellent written and verbal communication skills
• Currently possesses and is able to maintain an active U.S. Secret security clearance

PREFERRED QUALIFICATIONS

• Associate’s or Bachelor’s degree in a technical field (engineering, business, or applied science)
• Lean six sigma green belt certified
• Working knowledge of AS9100 standards and OSHA laws
• Experience in small electronic assembly

WE’RE HIRING! If you love data and are looking for unlimited growth opportunities, we want to talk with you about joining Further.

Further is a data, cloud, and AI company whose focus is helping companies turn raw data into the right decisions. We have an award winning culture of extraordinary people. Our purpose is to enable people to thrive so that businesses can thrive. We believe that the work you do should matter - it should be meaningful to you professionally and personally, and it should have a positive impact on both you and our clients.  If this sounds exciting to you, let’s chat!

We are looking for an operational leader to act as the Chief of Staff for our Delivery organization. As we transition to a new capability-led structure, we need more than just administrative support, we need a decision-maker. In this role, you will serve as the right hand to the Head of Strategy & Delivery, helping run the daily rhythm of the business while driving our most critical internal initiatives. You will partner closely with our Capability Leads (who manage the teams) and Business Operations (who manage the systems & processes) to ensure we are staffing the right people on the right work, maintaining accurate data, and actually adopting the standards we build. You will sit in our Cleveland, OH office on a hybrid schedule. The team is in office on Tuesdays, Wednesdays and Thursdays. 

Senior Delivery Operations Manager

What experience should you have:

• Experience: 7+ years in professional services, consulting, or agency operations with a deep understanding of service business metrics (margins, utilization, leverage).
• Skillset: You are fluent in Salesforce/PSA tools and Excel, and possess a strong foundation in Change Management (e.g., ADKAR principles). You know how to build a communication plan, track adoption metrics, and coach teams through new operational behaviors. You can look at a resource forecast and immediately spot what's wrong.
• Mindset: You have high EQ and low ego. You can influence senior leaders who don't report to you, and you aren't afraid to have difficult conversations about data accuracy or staffing conflicts.
• Ambition: You view this role as a stepping stone to senior leadership, not an administrative dead-end.

What you’ll be doing in this role:

• Staffing & Resource Management: You are the human in the loop for our staffing process as we build a smarter machine. While Business Ops provides the data, you help make the final call on assignments. You will work with capability leads to balance client demand with employee career growth, negotiating with Project Managers when resources are tight.
• Operational Rhythm: You own the weekly cadence of the delivery business. This means running our forecast reviews, auditing utilization data, and ensuring our time-tracking hygiene is spotless so our Capability Leads don't have to chase timesheets.
• Strategic Initiatives: We are rolling out the Further Standard: a consistent set of delivery templates and tools. You will act as the Change Manager and Program Lead for this rollout. This means going beyond just project tracking; you will design the adoption strategy, manage stakeholder resistance, and fix friction points to ensure these standards become our daily reality.

Our total rewards program is designed for your protection, peace of mind, and overall well-being. In addition to our outstanding basics, we offer a net-zero cost medical option, company contributions to your HSA, fertility support, fully-paid parental leave, a monthly stipend for your lifestyle spending account, and much more.

Apply today or check out all our opportunities!

#LI-Hybrid

Applicants must be currently authorized to work in the United States on a full-time basis. The company does not anticipate providing sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this individual position.

Join the future of dentistry, led by dentists  

At Dental365, we're reshaping the way patients experience dental care. By placing patients and providers at the core of our approach, we're breaking new ground in the world of dentistry. Since our inception, we've touched the lives of hundreds of thousands of patients and have emerged as a leading and distinguished dental organization, led by dentists. If you’re a motivated change-maker looking to build a lifelong career in dentistry – now is the time to take part in our journey.   

Office management means going beyond the usual to create a thriving and dynamic practice environment.  Experience Required: 2+ years of dental practice management. 

OUR PRACTICE:

HIRING SCHEDULE: 

RESPONSIBILITIES: 

Core Responsibilities 

• Overseeing staff while upholding a high-level of concierge patient care above all. 
• Maintaining accuracy of information regarding patient health records, insurance details, and procedure coding.  
• Regularly collaborating with Regional Manager, non-clinical staff, and Executive Leadership. 
• Administer employee reviews, while developing talent and building a pipeline of future leaders. 

Financial Management  

• Present financial breakdowns to patients in accordance with provider’s treatment plan. 
• Achieve financial objectives and operational efficiency - manage P&L and analyze business and financial data. 
• Provide continuous insight into the practice and support through direct reports – implementing solutions and tracking success.  

Practice Operations  

• Ordering supplies for day-to-day needs of the office. 
• Reporting maintenance needs of equipment and facilities promptly. 
• Implementing policy changes as provided and maintaining compliance with mandated regulations. 

QUALIFICATIONS: 

• Minimum two years' experience with responsibilities listed above, strong dental treatment planning skills
• Must have experience managing a team and overseeing the success of employees in respective roles throughout the practice
• Experience with relevant practice management software 
• Proficient in English with strong communication and interpersonal skills. 

OUR BENEFITS: 

• Generous Compensation: We invest in the best and are competitive in our salary offers.  
• Quarterly Bonusing Potential: Regular bonusing opportunity based on performance goals.
• Flexible Health and Vision Insurance Plans: Tailored options for you and your family's well-being. 
• 401(K) Retirement Plan with Matching: Secure your financial future with our employer-matched plan. 
• Generous Paid-Time Off: Accrue up to 3 weeks, plus an annual "you" day for self-care. 
• Exclusive In-house Dental Program: Heavily discounted services for you and your immediate family. 
• Extra Perks and Fringe Benefits: Enjoy additional benefits and ongoing perks for our dedicated teams. 

*All benefits available at full-time employment (30+ hours weekly). Some benefits available for part-time employees as well. 

Step into a new era with Dental365 

A modern practice environment designed for superior care and comfort. We embrace cutting-edge technology in a soothing environment that goes beyond your ordinary dental practice. We’ve thought through every step in the patient’s experience to perfect our communication and care so that each visit is an eagerly anticipated event.  

We’re a team that supports your success. Emphasizing health over sales, we cultivate a warm, supportive culture without the pressure of production quotas. Those motivated for growth in their career are encouraged and supported to reach their full potential.  

Our company celebrates diversity. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression in terms of all conditions of employment. Our diversity is one of our greatest strengths, and as an Equal Opportunity Employer, we are proud to promote a work environment where all differences are respected.   

#PCDMOHM

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As an Operations Lead, you’ll be at the forefront of delivering an exceptional customer experience for our customers, ensuring that every part of VEG triage is both smooth and seamless. You are passionate about helping people and their pets and thrive on creating a welcoming environment, where customers feel cared for from the moment they come through the door. Beyond ensuring every customer's experience is exemplary, you’ll handle day-to-day operations with efficiency and care, maintaining all aspects of the hospital and empowering your team to make a real difference in the lives of pets and their families. 

WHAT YOU’LL DO

• Drive VEG's customer-focused experience and triage, including participating in rounds and actively working with your team to ensure the experience we're known for happens with each customer
• General hospital maintenance: keeping the reception desk tidy and refreshment center fully stocked, cleaning, laundry, stocking, and inventory
• General customer assistance and support, including handling phone inquiries and call transfers, ensuring customers and their pets are greeted promptly upon arrival, and managing wait times
• Ensure that customer/patient information is entered accurately in company software and payments are processed correctly
• Facilitate cash drawer reconciliation and oversee EOD processes
• Confirm the front desk is covered and maintained at all times
• Train and monitor new hires in daily front desk processes and operations
• Oversee inventory counts and audits, as well as inventory controls, such as reorder points, expiration dates, and product turnover
• Maintain spend within budget set by the hospital manager
• Develop and maintain contacts for vendors, service reps, and drug reps, and maintain log of all invoices
• Drive upkeep and organization of stock areas, ensuring they meet OSHA guidelines
• Spearhead communication regarding inventory with the team and training on inventory management

WHAT YOU NEED

• 1-2+ years of supervisory experience
• Prior experience with animals in a veterinary environment a major plus
• Knowledge of Infinity/ImproMed is a plus
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

We are seeking a highly motivated Data Center Service Manager. This role is critical in ensuring the continuous improvement of our services and in managing the day-to-day operations, including run operations, repairs, safety, and reporting. The ideal candidate will be responsible for rack installations, Fiber Span repair, and understanding of optical repair. Including assigning action items, managing project timelines, and ensuring that deliverables are met to both EOS's and our clients' satisfaction. 

This role requires travel to different sites. 

KEY RESPONSIBILITIES:

Project Leadership

• Lead cross-functional teams in the planning, execution, and successful completion of data center and network installation projects.
• Ensure alignment with project goals, ensuring all milestones are met according to agreed timelines.

Tactical Planning 

• Develop and manage comprehensive project plans that define scope, schedule, budget, resource allocation, and risk management strategies.
• Drive execution to ensure efficient delivery and high-quality outcomes.

Stakeholder Management 

• Build and nurture strong relationships with internal stakeholders, external vendors, and subcontractors.
• Facilitate ongoing communication and collaboration throughout the project lifecycle to ensure smooth project delivery.

Resource Management 

• Oversee resource allocation for personnel, equipment, and materials. Optimize resource utilization to enhance efficiency and ensure timely project delivery.

Quality Assurance 

• Establish and implement rigorous quality control measures to meet project specifications and regulatory requirements, ensuring successful project delivery.

Risk Mitigation 

• Proactively identify potential risks or issues and create risk management strategies to minimize disruptions.
• Develop mitigation plans to ensure projects are completed on time and within scope.

Budget Control 

• Monitor and track project budgets, expenses, and potential cost-saving opportunities.
• Ensure strict adherence to financial guidelines and accurate reporting.

Reporting and Documentation 

• Prepare regular status reports, performance metrics, and project updates for stakeholders.
• Provide clear communication on progress, challenges, and milestones to leadership and clients.

Continuous Improvement 

• Lead post-project reviews and lessons learned sessions.
• Identify process improvements and best practices to drive innovation and enhance future project performance.

ESSENTIAL CRITERIA:

Experience & Technical Expertise

• Proven experience managing global technical teams and supporting enterprise network deployments and operations.
• Strong understanding of networking concepts including routers, switches, dynamic routing protocols, and circuit troubleshooting.
• Experience with process improvement and systems development, particularly through automation to streamline workflows.
• Demonstrated ability in managing change control processes and conducting maintenance activities in production environments.

Customer Success & Service Management

• Experience in service management, customer expectations management, and ensuring exceptional customer experiences that meet SLAs.
• Track record of developing customer success plans, defining KPIs, and driving client relationships with a focus on service excellence.
• Ability to manage and prioritize multiple tasks and ensure delivery within tight deadlines.

Leadership & Communication Skills

• Excellent leadership and interpersonal skills to foster collaboration across global teams.
• Strong communication skills with the ability to convey complex technical issues clearly to clients and decision-makers.
• Self-motivated and proactive in identifying and solving problems independently.

Operational & Organizational Skills 

• Strong organizational and time-management skills, with the ability to manage sensitive and confidential information.
• Ability to influence, negotiate, and make decisive decisions in high-pressure environments.
• Solid understanding of service management principles, ITIL, or equivalent frameworks.

DESIRABLE CRITERIA:

• Experience with Data Center operations, cloud computing, and large-scale infrastructure deployments.
• Data-driven with a focus on continuous improvement and optimization of service delivery.

EOS BENEFITS:

At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:

• Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 
• 10 Days of Paid Time Off (PTO) annually
• 12 Paid Holidays
• 6 Sick Days (available after 90 days of employment)
• 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

#IND

#LI-ONSITE

About The Role:   

As a Technical Training Manager within the Quality Management Training team, you’ll play a lead role in training and developing associates on GMP-regulated processes that support our AAV Manufacturing operations. Reporting to the Director, GMP Quality Training, you’ll own the delivery of training through hands-on and classroom instruction, actively observe performance, and mentor associates to ensure they are trained, qualified, and confident in their work. You’ll lead qualification and requalification activities, document results in compliance with GDP, and maintain your own process and gowning qualifications to serve as a subject matter expert. While this position is primarily focused on training delivery and mentoring, you’ll also shape the program by identifying training gaps, sharing feedback with supervisors, and recommending improvements to strengthen training methods, content, and overall effectiveness. 

Responsibilities: 

Training Delivery and Qualification: 

• Serve as a subject matter expert and technical lead for GMP Manufacturing operations, owning the delivery of training through classroom instruction, one-on-one coaching, and hands-on, on-the-job practice. 

• Mentor associates throughout their development, actively observe and evaluate performance, and ensure their successful transition to independent work. 

• Coordinate and lead qualification and requalification activities by assessing proficiency, verifying proper execution of GMP-regulated processes, and ensuring all results are accurately documented in compliance with GDP. 

Training Coordination and Compliance: 

• Take ownership of Manufacturing training program compliance by providing clear, actionable feedback to associates and management on training progress, performance observations, and identified gaps. 

• Be accountable for upholding GMP/GDP expectations through accurate qualification documentation and consistent reinforcement of training standards. 

• Be cross-trained in the Training Management System (e.g., Veeva Vault) to provide oversight and ensure accuracy in recordkeeping, compliance tracking, and reporting when required. 

Program Development and Content Management: 

• Take ownership of developing and maintaining training programs that directly support Manufacturing, working in close partnership with Manufacturing leadership and the Training team. 

• Lead the design of area-specific training content, on-the-job training initiatives, and qualification processes to ensure associates are fully prepared for independent work. 

• Own the revisions, updates, and periodic reviews of training materials, ensuring they remain current with SOPs, process changes, and continuous improvement activities. 

Continuous Improvement and Support: 

• Take ownership of continuous improvement within training programs by monitoring effectiveness, proactively communicating findings to leadership, and driving remediation or enhancements where needed. 

• Identify training gaps, recommend improvements, and implement stronger training methods to elevate associate performance and compliance. 

• Maintain gowning and manufacturing process qualifications to serve as a subject matter expert and technical lead during training activities, ensuring associates are consistently prepared for independent work. 

Qualifications: 

• Associate’s degree in Life Sciences, Biotechnology, or a related technical field required; Bachelor’s degree strongly preferred. Equivalent experience may be considered. 

• 3-5 years of experience in GMP-regulated manufacturing (biotech, pharmaceutical, or medical device), with advanced knowledge of AAV bioprocess manufacturing and aseptic techniques/practices. 

• Demonstrated experience leading training activities, mentoring associates, and serving as a recognized Subject Matter Expert within Manufacturing operations. 

• Proven ability to deliver hands-on, on-the-job training and conduct qualification assessments in compliance with GMP/GDP requirements. 

• Advanced communication and facilitation skills, with the ability to simplify complex technical concepts and engage diverse audiences. 

• Experience working cross-functionally with Manufacturing, Quality, Process Development, and Training teams to align training with both business objectives and compliance requirements. 

• Strong organizational and leadership skills, with the ability to manage multiple training priorities and influence program outcomes. 

• Knowledge of adult learning principles and training design methodologies (e.g., ADDIE). 

• Ability to work onsite in Columbus, Ohio 3-4 days/week on average. 

• Ability to work in a cleanroom environment, that requires wearing full Personal Protective Equipment (PPE), including gowns, gloves, masks, and safety glasses. 

Preferred Skills: 

• Demonstrated success in leading training initiatives, mentoring associates, and serving as a recognized SME within GMP-regulated environments. 

• Expertise in AAV bioprocess manufacturing, including cell culture operations, aseptic techniques, and cleanroom behaviors. 

• Proficiency with electronic training systems such as Veeva Vault or similar platforms, with the ability to interpret and leverage training data. 

• Proven ability to identify training gaps, recommend improvements, and implement enhancements that strengthen program effectiveness. 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned.  

As a Health Coach Manager at Diverge, you will have a critical role in supporting our care teams in meeting performance goals and driving positive outcomes for the patients we support. As a highly experienced people manager you will mentor our Health Coaches, you are an empathetic leader who is excited to celebrate day-to-day successes and collaborate with team members to problem-solve when issues arise.  You create an engaging and positive team environment and are comfortable leading, assessing performance, and delivering consistent feedback, both positive and constructive to support employee growth and development.    

Key areas you’ll add value:   

• Responsible for people and performance management of assigned Health coaches on Care Teams   
• Support Health Coaches from onboarding through on-the-job learning to ensure success in their role of driving positive patient outcomes  
• Oversee all people management responsibilities including communication, performance management, growth and development, and administrative/compliance   
• Support coaches in assisting patients with social determinants of health needs
• Lead weekly meetings with Health Coaches to facilitate discussion regarding successes and challenges, and create a safe, trusted and collaborative environment in which each team member feels empowered to contribute  
• Identify performance issues that require proactive performance coaching, and when necessary, disciplinary steps  
• During the training period, partner with Population Health leadership team and Clinical Trainer to participate in assessment review, and identify emerging risk areas for additional training  
• Complete quarterly performance reviews and work closely with the team to align on prioritization of work  
• Work closely with individual Health Coaches to support ongoing growth and development  
• Monitor performance dashboards on a daily/weekly cadence to view individual Health Coach performance of assigned pods and facilitate ongoing feedback sessions to reinforce and/or correct behavior  
• Shadow Health Coaches and provide consistent feedback on patient engagement skills  
• Conduct Quality Assurance calls to gather NPS score and qualitative feedback from patients.    
• Participate in hiring manager responsibilities for new Health Coach recruitment.    
• Serve as a mentor to new Health Coaches   
• Additional responsibilities as necessary to support the aims of advancing the quality and performance of Diverge Health care teams.   

What You Bring   

• Demonstrated success in managing people and guiding their day-to-day performance  
• 3+ years of supervisory experience 
• Experience navigating and supporting social determinants of health needs
• Experience utilizing Motivational Interviewing is preferred 
• Strong customer service or patient-facing experience 
• Comfortable working with diverse teams with both clinical and non-clinical backgrounds  
• Experience working with remote teams and promoting team culture in remote environments   
• Ability to visit patients in home and drive on-site to meetings
• Familiarity with one or more of the following topics: primary care, health coaching, health education or care of vulnerable patient populations.  

Personal Characteristics   

• Equally empathetic and objective, humble and highly conscientious; a teammate that inspires and motivates others.   
• Comfort with uncertainty; self-motivated and directed; can manage effectively in high growth, rapidly evolving environments.   
• A problem solver, able to think critically and strategically while being hands on in driving work; proactively identifies and resolves risks to execution and delivery.   
• Strong representation of the company's mission, vision, and values across all dimensions of internal and external interactions.   
• Strength in authentically connecting with people from all walks of life with empathy and humility.   

This is a full-time, exempt, salaried position. Commensurate on candidate experience, the expected base salary range for this role is $75,000-$90,000. 

This role is responsible for leading frontline Sales Development Representatives (SDRs) to deliver consistent, high-quality Sales Accepted Lead (SAL) production aligned to pipeline creation targets. The role drives daily execution, coaching effectiveness, pipeline hygiene, and short-range forecast accuracy through hands-on leadership and disciplined inspection.

Essential Duties & Responsibilities:

• Lead and develop a team of Sales Development Representatives accountable for SAL production, activity standards, and qualification quality within assigned segments or territories.
• Own team SAL attainment and short-range forecasting, ensuring accuracy, transparency, and alignment to defined pipeline creation targets.
• Provide ongoing coaching and skill development to SDRs, including call reviews, messaging refinement, objection handling, qualification standards, and effective opportunity handoff practices.
• Drive disciplined daily inspection of activity metrics, SAL quality, conversion indicators, and data integrity to ensure consistent execution and performance visibility.
• Maintain pipeline hygiene by ensuring leads are worked, dispositioned, documented, and routed accurately within customer relationship management and sales engagement systems.
• Enforce adherence to established qualification criteria, engagement cadences, and service-level expectations to ensure SAL readiness and downstream Sales acceptance.
• Partner with Marketing and Revenue Operations to provide feedback on lead quality, routing effectiveness, campaign outcomes, and process improvements impacting funnel performance.
• Support workforce planning activities such as hiring participation, onboarding support, ramp management, and performance management to sustain productivity and coverage standards.
• Identify performance risks or gaps in SAL production and implement corrective actions through targeted coaching, activity adjustments, or process reinforcement.
• Promote a culture of accountability, data accuracy, responsiveness, and continuous improvement within the Sales Development team.
• Perform other duties and responsibilities as required to support business needs.
• Job Level Competencies Manages experienced, professional employees and/or supervisors; and/or manages large, complex technical and/or business support teams.
• Accountable for the performance and results of a team and/or department. Interprets and administers policies, processes and procedures that affect direct reports and the workflow of the team/department.
• Adapts departmental plans and priorities to address resource and operational challenges. Contributes to budget development and performance standards of department and direct reports. Assignments are defined in the form of objectives.
• Decisions are guided by policies, procedures, business plans and independent judgment.
• Collaborates with team(s), customers/ clients, functional peer group managers and occasionally senior management.
• Participates and presents at meetings with internal and external representatives.
• Decisions may have an impact on work processes and outcomes.
• Erroneous decisions or recommendations may result in serious delays and considerable expenditure of additional time, people and/or financial resources. 

Qualifications:

• Typical experience: 8+ years in related role or experience including 2+ years in management.
• Actual experience may vary depending on role complexity, geography, and internal development opportunities or a comparable mix of training, education, and experience.
• Demonstrated experience leading Sales Development or comparable frontline pipeline-generation teams in a performance-driven environment.
• Proven ability to coach individual contributors to measurable productivity and qualification standards.
• Strong understanding of sales development metrics, including SAL attainment, conversion rates, activity productivity, and pipeline contribution.
• Experience managing shortrange forecasting

This role is responsible for leading frontline Sales Development Representatives (SDRs) to deliver consistent, high-quality Sales Accepted Lead (SAL) production aligned to pipeline creation targets. The role drives daily execution, coaching effectiveness, pipeline hygiene, and short-range forecast accuracy through hands-on leadership and disciplined inspection.

Essential Duties & Responsibilities:

• Lead and develop a team of Sales Development Representatives accountable for SAL production, activity standards, and qualification quality within assigned segments or territories.
• Own team SAL attainment and short-range forecasting, ensuring accuracy, transparency, and alignment to defined pipeline creation targets.
• Provide ongoing coaching and skill development to SDRs, including call reviews, messaging refinement, objection handling, qualification standards, and effective opportunity handoff practices.
• Drive disciplined daily inspection of activity metrics, SAL quality, conversion indicators, and data integrity to ensure consistent execution and performance visibility.
• Maintain pipeline hygiene by ensuring leads are worked, dispositioned, documented, and routed accurately within customer relationship management and sales engagement systems.
• Enforce adherence to established qualification criteria, engagement cadences, and service-level expectations to ensure SAL readiness and downstream Sales acceptance.
• Partner with Marketing and Revenue Operations to provide feedback on lead quality, routing effectiveness, campaign outcomes, and process improvements impacting funnel performance.
• Support workforce planning activities such as hiring participation, onboarding support, ramp management, and performance management to sustain productivity and coverage standards.
• Identify performance risks or gaps in SAL production and implement corrective actions through targeted coaching, activity adjustments, or process reinforcement.
• Promote a culture of accountability, data accuracy, responsiveness, and continuous improvement within the Sales Development team.
• Perform other duties and responsibilities as required to support business needs.
• Job Level Competencies Manages experienced, professional employees and/or supervisors; and/or manages large, complex technical and/or business support teams.
• Accountable for the performance and results of a team and/or department. Interprets and administers policies, processes and procedures that affect direct reports and the workflow of the team/department.
• Adapts departmental plans and priorities to address resource and operational challenges. Contributes to budget development and performance standards of department and direct reports. Assignments are defined in the form of objectives.
• Decisions are guided by policies, procedures, business plans and independent judgment.
• Collaborates with team(s), customers/ clients, functional peer group managers and occasionally senior management.
• Participates and presents at meetings with internal and external representatives.
• Decisions may have an impact on work processes and outcomes.
• Erroneous decisions or recommendations may result in serious delays and considerable expenditure of additional time, people and/or financial resources. 

Qualifications:

• Typical experience: 8+ years in related role or experience including 2+ years in management.
• Actual experience may vary depending on role complexity, geography, and internal development opportunities or a comparable mix of training, education, and experience.
• Demonstrated experience leading Sales Development or comparable frontline pipeline-generation teams in a performance-driven environment.
• Proven ability to coach individual contributors to measurable productivity and qualification standards.
• Strong understanding of sales development metrics, including SAL attainment, conversion rates, activity productivity, and pipeline contribution.
• Experience managing shortrange forecasting

Forge Your Future with Us:

At Forge Biologics, we believe in turning bold ideas into life-changing realities. Our mission is simple yet powerful: to enable access to life-changing gene therapies and help bring them from ideas into reality. We partner with scientists, physicians, biotech and pharma innovators, and patient communities — all united by one goal: improving lives. If you’re driven by purpose and excited to make a tangible impact, this is where your journey begins.

Our team works out of The Hearth, a state-of-the-art, 200,000-square-foot cGMP facility in Columbus, Ohio. Here, you won’t just watch innovation happen — you’ll be part of it. Whether you’re scaling AAV manufacturing, collaborating on cutting-edge therapies, or supporting complex technical projects, you’ll play a key role in bringing hope to patients with genetic diseases.

What sets Forge apart is our culture of H.O.P.E. We are hardworking, showing up each day with determination and grit. We are open, creating a space where ideas flow freely, and every voice is valued. We are purpose-driven, with every task directly tied to changing lives. And we are engaged, energized by the challenges we face and the milestones we achieve together.

At Forge, your growth matters. We’re committed to helping you expand your skills, take on new challenges, and develop your career through mentorship, hands-on learning, and opportunities for advancement. Our people are our greatest investment, and we’re proud to see team members grow with us.

If you’re ready to use your talent to help deliver hope to patients around the world, join us — and be part of something bigger than yourself.

About The Role: 

The CSV Engineer I is responsible for ensuring that GxP computerized systems at Forge Biologics are validated in compliance with regulatory standards (21 CFR Part 11, EU Annex 11, GAMP 5). This role directly supports gene therapy manufacturing operations by leading validation activities for key systems including Veeva QMS, BMRAM, analytical lab instruments, and the Metasys BMS. By maintaining data integrity and system compliance, the CSV Engineer plays a critical part in ensuring product quality, patient safety, and regulatory inspection readiness.

Responsibilities:

• Author, review, and execute validation deliverables for GxP computerized systems, including Validation Plans, Requirements Specifications (URS/FS/DS), IQ/OQ/PQ protocols, Trace Matrices, and Validation Summary Reports.
• Supports computer system validation efforts for Veeva Vault QMS, BMRAM (laboratory information management), analytical lab instruments (e.g., HPLC, UHPLC, PCR instruments, plate readers etc), ERP System (NetSuite).
• Perform risk assessments to determine validation approach and ensure appropriate testing of system functionality, data integrity, and audit trail review.
• Manage system change control, deviations, and CAPAs related to validated systems, ensuring compliance with Forge’s quality system.
• Collaborate with IT, QA, Lab Operations, and Facilities teams to support system upgrades, patches, and periodic reviews while maintaining validated state.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, Life Sciences, or related field (or equivelant experience).
• 2+ years of experience in Computer System Validation (CSV) within a GxP regulated environment (pharmaceutical, biotech, or medical device).
• Working knowledge of GAMP 5, 21 CFR Part 11, EU Annex 11, and data integrity principles (ALCOA+).
• Experience validating at least one of the following: Veeva Vault QMS, BMRAM, laboratory instrumentation (e.g., Waters, Agilent, Chromeleon, Softmax or similar), or a building management system (BMS) like Metasys.
• Strong technical writing skills and ability to execute protocols with minimal supervision.
• Ability to work onsite (in Columbus, Ohio) 3-4 days/week on average.

Preferred Skills:

• Experience with Veeva Vault platform (QMS or QualityDocs) and BMRAM configuration or validation.
• Hands-on validation of laboratory instruments (e.g., HPLC, UV-Vis,)including software like Empower or Chromeleon.
• Familiarity with Metasys BMS or similar environmental monitoring systems in a GxP facility.
• Experience with electronic execution systems such as Veeva Vault Manager or similar.
• Experience supporting regulatory inspections (FDA, EMA) and responding to CSV-related observations.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned. 

Work Environment and Physical Demands  

This position works in both a laboratory environment and typical office environment where the physical work demands will vary depending on the specific tasks and duties required of the job. The employee will be stationary (standing/sitting) for extended periods of time. Employees regularly wear personal protective equipment based on the task being performed. Must be able to work in a confined space, such as a clean room or laboratory environment. Ability to identify small details within the field of vision, distinguish between different colors, and accurately identify objects within a specific area. 

Forge Biologics is an equal opportunity employer dedicated to building an inclusive and diverse workforce. Forge Biologics, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

We’ve Got You Covered: 

At Forge Biologics, we believe our people deserve to be taken care of – in and out of the workplace. We’ve built a comprehensive compensation and benefits package designed to help you thrive, grow, and feel valued every step of the way:

Health from day one

• Health, dental and vision insurance start your first day – with 90% of premiums covered for you and your family.

Time to recharge

• A competitive paid time off plan – because rest fuels innovation.
• 12 weeks of fully paid parental leave so you can focus on family when it matters most.

Rewarding your impact

• Annual bonus opportunities for all full-time team members.
• 401(k) with company match to help you plan for the future.
• Special employee discounts, including childcare and dependent care savings.

Your wellness, supported

• Onsite fitness facility at The Hearth.
• Mental health counseling and financial planning services through our Employee Assistance Program.
• Employer-paid short and long-term disability coverage to protect your peace of mind.

Fuel for your workday

• A fully stocked kitchen with free snacks and beverages – we keep you energized and ready for what’s next.

Grow with us

• Ongoing professional development resources, training, and mentorship programs to help you build your care and grow within Forge.

JOB FUNCTION:

The Shipping & Assembly Associate is responsible for supporting daily manufacturing operations by accurately assembling products and preparing orders for shipment. This role ensures finished goods are assembled to specification, packaged correctly, and shipped on time while maintaining Brennan Industries’ standards for quality, safety, and customer satisfaction.

JOB DUTIES & RESPONSIBILITIES:

• Assemble components and finished products according to work instructions, bills of material, and assembly specifications
• Perform visual checks to ensure assembled products meet quality standards prior to shipment
• Pick, pack, and prepare customer orders accurately and efficiently
• Verify part numbers, quantities, and packaging requirements against shipping documents
• Label, package, and stage products for shipment using appropriate materials and methods
• Operate basic warehouse and shipping equipment such as pallet jacks, carts, scales, and packaging equipment
• Complete required shipping and assembly documentation accurately and timely
• Assist with loading and unloading shipments as needed
• Maintain a clean, organized, and safe work area in accordance with company safety policies
• Follow all quality, safety, and operational procedures
• Communicate issues related to shortages, damages, or assembly concerns to supervisors
• Support continuous improvement initiatives by identifying opportunities to improve efficiency and accuracy
• Perform other duties as assigned by the Supervisor or Manager

KNOWLEDGE, SKILLS & ABILITIES:

• Ability to follow written and verbal work instructions
• Strong attention to detail and accuracy
• Basic math skills for counting, measuring, and verifying quantities
• Ability to work independently as well as part of a team
• Effective communication skills
• Dependable, punctual, and safety-conscious
• Flexibility to adapt to changing priorities in a manufacturing environment

EDUCATION & EXPERIENCE

• High school diploma 
• Prior experience in shipping, assembly, warehouse, or manufacturing environments 

Principal Duties/Responsibilities:

· Issues tools, equipment or parts to workers and maintains records issued and returned.

· Locates lost or misplaced tools, equipment or parts.

· Receives, unpacks, and stores incoming tools, equipment or parts, and requisitions stock to replenish inventory.

· Inputs all required data into business operations software, purchasing, and receiving process requirements.

· Inspects and tools, equipment or parts for defects and wear and reports damage or wear to supervisors.

· Keeps all parts clean and orderly in the proper locations.

· Performs clerical activities as directed by manager.

· Participates actively in the weekly and monthly team meetings.

· May interface with purchasing, receiving, and business operations software; repair, service or lubricate tools and equipment; deliver tools or equipment to workers, manually or using handtruck; mark and identify tools and equipment, using identification tag, stamp, or electric marking tool.

Knowledge, Skills, Abilities, & Behaviors Required:

· High school diploma or equivalent (GED) and one year related experience; or equivalent combination of education and experience which provides the required knowledge, skills, and abilities.

Competencies Required:

Physical Demands and Working Conditions:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.

ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.

Your Impact

As a Technical Account Manager, you will be a key player in deploying and supporting Axon’s software solutions directly within law enforcement agencies. You will leverage your expertise in Axon products and services to provide high-level technical support, manage complex deployments, and foster strong customer relationships. You will serve as the primary point of contact for your assigned agencies, handling major technical issues, driving software adoption, and acting as an advocate for the customer within Axon. Your work will contribute to enhancing public safety and saving lives by ensuring our technology is effectively utilized by those who need it most. 

What You’ll Do

Location: On-site 5 days per week at Cuyahoga County Sheriff's Office
Reports To: Manager of Technical Account Management

• Lead Technical Support: Act as the main technical liaison for assigned agencies, diagnosing and resolving complex technical issues with Axon's products and services. 
• Drive Deployments: Collaborate with deployment teams to design, configure, test, and implement Axon software solutions, ensuring successful rollouts. 
• Manage Crisis Situations: Respond quickly to critical technical issues, acting as a crisis manager to restore functionality and minimize impact on agency operations. 
• Advocate for Customers: Represent agency needs and feedback internally at Axon, influencing product development and service improvements. 
• Promote Best Practices: Guide agencies through change management processes, identifying pain points and providing solutions to optimize software usage and adoption. 
• Collaborate Across Teams: Work closely with cross-functional teams, including engineering, product management, and sales, to ensure a seamless customer experience. 
• Data Management and Reporting: Utilize tools like Microsoft Power BI, SQL Server, and Form Builder/JSON to build custom dashboards, manage data integrations, and support reporting needs. 
• Training and Education: Provide advanced training and training documentation to agency staff on Axon’s products and services, ensuring they are well-equipped to use the tools effectively. 
• Provide Onsite Support: Work onsite with customers to resolve issues, provide training, and ensure the agency's needs are met promptly. 

What You Bring

• Education: Bachelor’s degree in business administration, computer science, or a related field, or equivalent experience. 
• Experience: 4+ years of experience in a technical account management or similar customer-facing role, preferably within the public safety or software sectors. 
• Technical Expertise: Demonstrated experience in deploying SaaS solutions, including configuring, testing, and troubleshooting complex software applications. 
• Customer Relationship Management: Proven ability to build and maintain relationships with diverse stakeholders, acting as a trusted advisor and advocate for customers. 
• Cross-Functional Collaboration: Experience working with cross-functional teams (engineering, marketing, sales, customer support) to deliver high-quality support and product improvements. 
• Problem Solving: Strong skills in root cause analysis, troubleshooting, and the use of tools like Splunk, JIRA, and Salesforce. 
• Technical Skills: Advanced knowledge of Windows OS, networking (routing, switching, Wi-Fi), cloud solutions, virtualization, and storage. 
• Data Analytics and Reporting: Experience with data management and reporting tools (Microsoft Power BI, SQL Server) and creating meaningful insights. 
• Flexibility: Willingness to work onsite with customers and be available outside of normal business hours for critical issues. 
• Compliance: Ability to pass a Criminal Justice Information Services (CJIS) background check and handle confidential information with discretion. 
• Advanced Technical Skills: Experience building custom dashboards, writing SQL queries, and using advanced analytics tools. 
• Experience in Public Safety: Previous experience supporting or working with public safety or law enforcement agencies. 
• Certifications: Relevant technical certifications (e.g., Microsoft, Cisco, ITIL) are a plus. 
• Law Enforcement Systems: Familiarity with law enforcement software systems such as RMS, CAD, and CJIS standards is highly desirable. 

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

OBJECTIVE

The Store Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team.

Business Leader 

• Develop and execute the store’s retail strategies
• Local market knowledge of clientele base and brand competitors
• Aware of business trends that relate to the success of the store
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  

People Leader 

• Ensure that the store team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching  
• Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction
• Establish internal & external pipeline through succession planning and recruitment strategy 

Operations Leader 

• Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies
• Oversee and support execution of key operational and visual guidelines  
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support a safe work environment and efficient operation  
• Develop schedules that deliver business results while maintaining labor effectively 

Flow Experience Leader 

• Collaborate with cross-functional business partners to support organizational goals 
• Is an ALO ambassador and creates a culture that aligns with our mission
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Create and implement effective communication strategies throughout store to achieve goals and KPI’s 

Store Manager Qualifications 

• 5+ years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Highly Motivated by driving business in a fast-paced, innovative environment
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies ALO’s Guiding Principles
• Business owner mindset with an entrepreneurial spirit  
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

 Store Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).   

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-4

#li-onsite

OVERVIEW

The Sales & Service Manager is a member of the store leadership team who deals with ALO’s business and guest experience strategy to life in store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Sales & Service Leadership Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of the store
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales & Service Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-4

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO's Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

#LI-JJ1

#LI-2

#li-onsite

The Opportunity

The Resident Services Manager plays a key leadership role in fostering a high-quality living experience for residents through proactive service, relationship management, and efficient operations. This individual is responsible for overseeing all aspects of resident satisfaction, communication, and engagement while supporting leasing, marketing, and compliance initiatives. The role requires strong interpersonal skills, a detail-oriented mindset, and the ability to manage sensitive situations with professionalism. 

Your Benefits

• FLSA Status: Exempt
• Discretionary annual bonus
• Paid Time Off
• Floating holidays
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Parental Leave
• Learning reimbursement opportunities

The Responsibilities

Resident Relations & Community Experience

• Lead reputation management initiatives across review platforms and internal feedback channels.
• Mediate and resolve resident complaints with empathy and professionalism.
• Manage delinquency notices and financial backing follow-up support.
• Coordinate mutual terminations in accordance with company and legal standards.
• Lead crisis management efforts, collaborating with leadership and emergency services.
• Oversee resident insurance compliance and follow-up efforts.
• Organize and execute resident events to build community engagement and support retention.
• The RSM will assume responsibility for managing ETM staff only in the absence of a General Manager, such as during PTO or vacancies.

Leasing & Occupancy

• Oversee leasing workflows and generate lease documents in Entrata.
• Provide backup support for lead follow-up, sales calls, and lease execution.
• Manage immediate move-ins, inspections, and unit transfers.
• Lead Entrata BUA management and maintain accurate dashboards for leasing and reviews.
• Review and countersign housing agreements under the approval and direction of the General Manager, ensuring compliance with company policies and contractual standards.

Operational Support

• Support the General Manager in managing Entrata dashboards and performance metrics.
• Partner with accounting and operations on delinquency, financial aid, and related processes.
• Ensure timely processing of lease paperwork, renewals, and notices to vacate.

Marketing & Social Media

• Collaborate on local marketing campaigns and leasing promotions.
• Lead or co-manage social media efforts to promote events, resident engagement, and leasing updates.

Season or Situation-Specific Focus Areas

• Assist with seasonal or emergency-specific responsibilities, such as vacant position coverage, legal correspondence, Fair Housing matters, crisis management, and capital project planning or support.
• Display flexibility, sound judgment, and cross-department collaboration in evolving situations.

What We Require

• 2+ years of experience in property management, leasing, or resident services
• Strong interpersonal, conflict resolution, and customer service skills
• Ability to handle crisis situations and manage sensitive conversations
• Familiarity with Entrata or similar property management software
• Highly organized with the ability to manage multiple priorities
• Proficiency in Microsoft Office and social media platforms

Relevant Systems and Platforms

• Entrata (Property Management System)
• Microsoft Office
• Social Media Platforms

Operational Details

• Job location is at the assigned community.

• Full-time, on-site position.
• Will be called upon to provide additional support to other communities within the portfolio beyond your home property, based on operational needs.
• Evening or weekend availability may be required, especially during move-in/move-out periods, peak leasing seasons, emergencies, and inclement weather needs.

Your Opportunity

Scion is paving a path in student living and the Assistant General Manager is an instrumental team member in the execution of our vision. This position will assist the General Manager with the supervision of all business functions related to operations.              

The Assistant General Manager has a bias for action and is eager to learn and grow their career in a fast-paced, agile, collegiate environment. This role demands a customer-centric mindset, adaptability, attention to detail and excellent prioritization skills. Must be prepared to act as General Manager in their absence.

Your Benefits

• FLSA Status Exempt
• Discretionary annual bonus
• Paid Time Off
• Floating Holiday
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

Staff Development and Leadership

• Assist with attracting candidates both on and off campus, hiring new team members and improving employee retention.
• Assist the General Manager with the training, coaching, development and leadership of exceptional team members.
• Manage the development of and adherence to the property onsite schedule, including after hour on-call shifts.
• Partner with GM to elevate employee experience through data, conversations and team building to ensure high morale.

Property Administration

• Prepare, respond and advise on all community aspects including market, physical condition, policies, procedures and onsite emergencies with partner departments.
• Deliver legal and resident notices and files evictions in compliance with current policy and local ordinances.
• Manage all resident accounts and utility billing, coordinate accounts receivables, and maintain regular auditing and documenting.

Facilities & Capital

• Responsible for a safe and sanitary community experience for employees, residents and guests by overseeing curb appeal, common areas and preventative maintenance.
• Assist with upholding The Scion Standard by conducting monthly property walks and completing scorecard assessments around inspections.
• Regularly inspect grounds, interior and resident amenities / general common areas to ensure that the facilities comply with all codes and company standards.
• Coordinate work orders with appropriate staff or vendors to ensure requests are being met on time, necessary communication is sent to residents and customer satisfaction remains high.

Annual Turnover Process

• Assist the General Manager and Facilities Supervisor with the planning and execution of annual turnover process to ensure all team members and vendors have clear goals and expectations to meet deadlines.
• Assist with property staffing to ensure property has adequate support for the preparation and execution of annual turnover.
• Utilize Turnable to track electronic turnover board to ensure adequate progress is being made and deadlines are being met.
• Assess damage at move-out to calculate required charges and prepare final billing or process refunds. Track, respond and process any damage charge disputes.
• Ensures move-in, room assignment, transfer and move-out processes are executed efficiently and successfully.
• Assist the General Manager with conducting move-out inspections and vendor service walks to ensure units are ready for move-in dates.
• Provide hands-on help throughout all turn related tasks, including but not limited to moving furniture and appliances, assisting facilities team with punches, organizing high volume of resident trash and cleaning turnover units.

Financial Performance

• Assist in the preparation of Month End reports, reconcile, and balance all accounts receivable.
• Enforce and comply with all Scion late fees, Non-Sufficient Funds (NSF) fees and collection policies, keeping delinquency below 2% by month end.
• Post and collect damage charges from quarterly inspections.

Customer Experience & Sales

• Manage all customer sales interactions, both personally and through directing team members in alignment with company standards.
• Perform weekly market surveys to Identify and recommend local marketing opportunities, appropriate marketing messages and material to drive traffic to the property.
• Manage the successful execution of customer experience initiatives, engagement initiatives and additional marketing opportunities.
• Manage promotional material and property incentives meeting marketing and concession budget.
• Provide expert direction on sales and revenue goals by partnering with the Centralized Sales Team and lead other team members to achieve them.
• Manage all escalated resident concerns and account matters in a timely manner including responding to Google and Yelp reviews and addressing resident concerns.
• Analyzing customer experience data to and identifying common detractors and promoters to make informed decisions.
• Responsible for monitoring customer feedback via internal surveys and reputation platforms to develop action plans for promptly improving the resident experience.

The responsibilities listed above may not be all inclusive.

What We Require

• Exceptional written and verbal communicator
• Strong detail orientation
• Customer-centric mindset
• 1+ years’ experience working at living communities/property management
• Proficient in Property Management Systems (Entrata preferred)

Relevant Systems and Platforms

• Entrata (Property Management System)
• Greenhouse (Applicant Tracking System)
• Lattice (Performance Management System)
• Turnable (Electronic Turn board)
• Qualtrics (Employee and Resident Experience platform)
• Microsoft Office
• Ops Technology
• ClickUp (Project Management Tool)
• Scion Intelligence

Operational Details

• Job location is at the assigned property. May be required to travel periodically.
• Working hours consist of daytime business hours, requiring additional non-traditional hours during peak times, emergencies and inclement weather.

Your Opportunity

Scion is paving a path in student living and the Facilities Lead is a keystone team member in the execution of our vision. This position ensures safety and functionality of the property’s buildings and equipment and ensures optimal service is conducted by the onsite Facilities team and any third-party vendors.

The Facilities Lead is a subject matter expert and experienced leader who excels in a fast-paced, agile, collegiate environment. This role demands superior problem solving, leadership and unwavering follow through. Those in the Facilities Lead position may also be asked to assist other properties.

Your Benefits

• FLSA Status Non-exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance 
• Vision Insurance
• 401k Matching
• Paid Maternity Leave

Your Responsibilities 

• Supervise all building services and preventative maintenance programs to the best of industries practices, the Scion’s Standard Operating Procedures, and in compliance with the State/Federal Govt./OSHA’s Codes/regulations.
• Supervise the day-to-day operations including but not limited to heating, ventilating, air conditioning (HVAC), plumbing and piping, fire protection, and general building maintenance.
• Monitor systems and provides diagnostics, preventative maintenance, annual testing, permitting, certification for all major building systems.
• Operate and manage all life safety systems including fire pumps, fire alarm monitoring panels, dry/wet sprinkler systems, visual and audible alarms, back flow preventers, smoke detectors, CO2 sensors/alarms, fire extinguishers, emergency lighting, means of egress, fire
• Prioritize and schedule maintenance work, assuring quality of work consistent with Scion’s standards.
• Supervise the Facilities Technicians to ensure all service requests are completed within Scion standards and are appropriately and accurately
• Review completed work to verify conformance to standards or repair
• Ensure all emergency, routine maintenance/repairs are carried out in a timely and professional manner.
• Ensure all Preventive maintenance is carried out in a timely and professional manner.
• Respond promptly and effectively to all safety/risk-management-related issues at the
• Review completed work orders for accuracy of labor hours, materials’ cost, and track recurring equipment failures.
• Conduct regular inspection tours of buildings, interior common areas and the exterior of the property, equipment and surrounding grounds for deficiencies, potential safety, health, or code problems and necessary
• Provide recommendations for dealing with problems noticed in
• Oversee and supervise “Turn” preparation including the prompt inspection of vacated units, makes appropriate repairs and charges, and ensures completion as
• Inspect vacant units after repairs and maintenance have been completed to determine quality of work performed and readiness for
• Oversee the maintenance spare parts and the tools inventory, determining which parts/tools to stock and their stock level and working directly with General Manager to maintain inventory of parts, tools, and supplies within
• Maintain shop appearance and all mechanical, supply, electrical and storage facilities on
• Ensure proper maintenance of equipment to ensure warranty compliance and extended useful life.
• Oversee all other contracted work in the building, obtaining bids and negotiating prices with vendors and contractors, as approved by the General Manager, Regional Manager and Regional Facility Manager.
• Coordinate deliveries, schedules, and performance of all facility related
• Ensure proper safety procedures are followed, personal protective equipment is used, and health & safety policies are
• Manage process for keying and coring/coding of locks and maintain lock procedures, logbooks and protocols for key management and
• Effectively implement standard operating procedures and preventive maintenance programs according to Scion’s
• Take part in emergency preparedness planning and acts as essential personnel in
• Escalate unique or urgent repairs/replacements to General Manager and Regional Facilities Manager.
• Maintain records on all major systems including maintenance manuals, manufacturer’s cut sheets, warranties, and equipment
• Work closely with the General Manager and Regional Facilities Manager to manage, formulate and track facilities and capital
• Hire, train and develop Facilities team members, holding them accountable for delivering a high level of

The responsibilities listed above may not be all-inclusive.

What We Require

• High school diploma/GED, trade school diploma, or military training
• 5 years of relevant experience managing building system in multi-unit residential properties, 2 years of supervisory experience
• EPA 608 Universal certification
• HVAC/EPA 608 Universal certification
• Certified Pool Operator (CPO), or intention to obtain within six months
• Expertise in plumbing, HVAC, electrical and mechanical systems as well as generally accepted maintenance practices
• Ability to read and interpret documents such as design drawings, blueprints, safety guidelines, operating and maintenance instructions and procedural manuals
• Ability to manage multiple projects simultaneously, set priorities and meet deadlines
• Basic computer working knowledge, including Microsoft Office
• Valid driver’s license
• Ability to stand 8 hours or longer per day and lift up to 100 lbs. as necessary

 Operational Details

• Job location is at the assigned property. May be required to travel periodically.
• Serves in an “on-call” capacity, except during approved PTO periods.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND5 #wearehiring #werehiring full-time / full time

How You'll Make an Impact:

As a Sales Manager, you'll play a pivotal role in expanding Cloudbeds' presence. You will be responsible for identifying and acquiring new business opportunities, building strong relationships with prospects, and showcasing how Cloudbeds’ industry-leading SaaS solutions are transforming the hospitality space. This is a hunting role focused on acquiring new clients.

What You Bring to the Team:

• Assess market trends and opportunities in your assigned territory to identify and engage new prospects.
• Prepare targeted lead lists and engage in proactive outreach, including a high volume of cold-calling, to drive sales.
• Identify and communicate potential partnership opportunities to our Partnerships team to strengthen Cloudbeds’ market position. 
• Deliver impactful product demonstrations, both virtually and in person, to highlight how Cloudbeds can solve key challenges for hospitality businesses.
• Attend local events and visit properties to connect with potential customers (less than 10% travel required).
• Serve as the face of Cloudbeds in your local market, representing the brand with confidence and expertise.

What Sets You Up for Success:

• A self-motivated, results-oriented mindset with a passion for business development.
• Experience in selling technology solutions into the hotel or hospitality industry
• Excitement for new technology with a strong technical aptitude.
• Proven expertise in outbound sales strategies, especially cold-calling and network building.
• Excellent communication skills, with the ability to inspire and persuade potential clients.
• Demonstrated sales and negotiation skills, with a history of exceeding targets.
• Strong organizational and time-management abilities.
• A willingness to challenge the status quo and think outside the box to drive success.

Bonus Skills to Stand Out:

• Good knowledge of PMS technology
• Operational experience in the hospitality or lodging industry
• Multilingual capabilities

#LI-AC2

How You'll Make an Impact:

As a Sales Manager, you'll play a pivotal role in expanding Cloudbeds' presence. You will be responsible for identifying and acquiring new business opportunities, building strong relationships with prospects, and showcasing how Cloudbeds’ industry-leading SaaS solutions are transforming the hospitality space. This is a hunting role focused on acquiring new clients.

What You Bring to the Team:

• Assess market trends and opportunities in your assigned territory to identify and engage new prospects.
• Prepare targeted lead lists and engage in proactive outreach, including a high volume of cold-calling, to drive sales.
• Identify and communicate potential partnership opportunities to our Partnerships team to strengthen Cloudbeds’ market position. 
• Deliver impactful product demonstrations, both virtually and in person, to highlight how Cloudbeds can solve key challenges for hospitality businesses.
• Attend local events and visit properties to connect with potential customers (less than 10% travel required).
• Serve as the face of Cloudbeds in your local market, representing the brand with confidence and expertise.

What Sets You Up for Success:

• A self-motivated, results-oriented mindset with a passion for business development.
• Experience in selling technology solutions into the hotel or hospitality industry
• Excitement for new technology with a strong technical aptitude.
• Proven expertise in outbound sales strategies, especially cold-calling and network building.
• Excellent communication skills, with the ability to inspire and persuade potential clients.
• Demonstrated sales and negotiation skills, with a history of exceeding targets.
• Strong organizational and time-management abilities.
• A willingness to challenge the status quo and think outside the box to drive success.

Bonus Skills to Stand Out:

• Good knowledge of PMS technology
• Operational experience in the hospitality or lodging industry
• Multilingual capabilities

#LI-AC2

How You'll Make an Impact:

As a Sales Manager, you'll play a pivotal role in expanding Cloudbeds' presence. You will be responsible for identifying and acquiring new business opportunities, building strong relationships with prospects, and showcasing how Cloudbeds’ industry-leading SaaS solutions are transforming the hospitality space. This is a hunting role focused on acquiring new clients.

What You Bring to the Team:

• Assess market trends and opportunities in your assigned territory to identify and engage new prospects.
• Prepare targeted lead lists and engage in proactive outreach, including a high volume of cold-calling, to drive sales.
• Identify and communicate potential partnership opportunities to our Partnerships team to strengthen Cloudbeds’ market position. 
• Deliver impactful product demonstrations, both virtually and in person, to highlight how Cloudbeds can solve key challenges for hospitality businesses.
• Attend local events and visit properties to connect with potential customers (less than 10% travel required).
• Serve as the face of Cloudbeds in your local market, representing the brand with confidence and expertise.

What Sets You Up for Success:

• A self-motivated, results-oriented mindset with a passion for business development.
• Experience in selling technology solutions into the hotel or hospitality industry
• Excitement for new technology with a strong technical aptitude.
• Proven expertise in outbound sales strategies, especially cold-calling and network building.
• Excellent communication skills, with the ability to inspire and persuade potential clients.
• Demonstrated sales and negotiation skills, with a history of exceeding targets.
• Strong organizational and time-management abilities.
• A willingness to challenge the status quo and think outside the box to drive success.

Bonus Skills to Stand Out:

• Good knowledge of PMS technology
• Operational experience in the hospitality or lodging industry
• Multilingual capabilities

#LI-AC2

How You'll Make an Impact:

As a Sales Manager, you'll play a pivotal role in expanding Cloudbeds' presence. You will be responsible for identifying and acquiring new business opportunities, building strong relationships with prospects, and showcasing how Cloudbeds’ industry-leading SaaS solutions are transforming the hospitality space. This is a hunting role focused on acquiring new clients.

What You Bring to the Team:

• Assess market trends and opportunities in your assigned territory to identify and engage new prospects.
• Prepare targeted lead lists and engage in proactive outreach, including a high volume of cold-calling, to drive sales.
• Identify and communicate potential partnership opportunities to our Partnerships team to strengthen Cloudbeds’ market position. 
• Deliver impactful product demonstrations, both virtually and in person, to highlight how Cloudbeds can solve key challenges for hospitality businesses.
• Attend local events and visit properties to connect with potential customers (less than 10% travel required).
• Serve as the face of Cloudbeds in your local market, representing the brand with confidence and expertise.

What Sets You Up for Success:

• A self-motivated, results-oriented mindset with a passion for business development.
• Experience in selling technology solutions into the hotel or hospitality industry
• Excitement for new technology with a strong technical aptitude.
• Proven expertise in outbound sales strategies, especially cold-calling and network building.
• Excellent communication skills, with the ability to inspire and persuade potential clients.
• Demonstrated sales and negotiation skills, with a history of exceeding targets.
• Strong organizational and time-management abilities.
• A willingness to challenge the status quo and think outside the box to drive success.

Bonus Skills to Stand Out:

• Good knowledge of PMS technology
• Operational experience in the hospitality or lodging industry
• Multilingual capabilities

#LI-AC2

ABOUT THE JOB

The Supplier Operations Program Manager will lead the rollout, adoption, and enforcement of supplier-facing operational standards across Anduril’s supply base. This role is responsible for driving end-to-end execution of key supplier initiatives including packaging and labeling requirements, ASN enablement, supplier portal adoption, and compliance to Anduril operational procedures, manuals, and policies.

This role plays a critical part in scaling Anduril’s supply chain by translating internal requirements into clear, executable expectations for suppliers and ensuring consistent adoption across a rapidly growing and diverse supplier network.

This role works cross-functionally with Supply Chain, Supplier Quality, Material Flow, AP, and Systems teams, while engaging directly with suppliers (including on-site), to ensure operational standards are implemented effectively and drive measurable improvements in receiving efficiency, data accuracy, and supplier accountability.

WHAT YOU’LL DO

• Lead end-to-end rollout of supplier operational initiatives, including packaging, labeling, serialization, ASN enablement, and supplier portal adoption
• Translate internal requirements into clear supplier-facing documentation, training, and implementation plans
• Drive supplier compliance to the Supplier Delivery Manual and Chargeback Policy across the supply base
• Partner with internal teams (Material Flow, Quality, Procurement, Finance, IT) to align on requirements and ensure consistent execution
• Engage directly with suppliers (including on-site visits) to drive adoption, resolve gaps, and ensure readiness
• Identify and resolve system and process gaps impacting supplier compliance and receiving performance
• Support development and implementation of ASN-driven receiving workflows and supplier data integration into WMS and ERP systems
• Track and report on supplier adoption, compliance metrics, and rollout progress
• Analyze trends in supplier non-compliance (labeling, packaging, ASN, documentation) and drive corrective actions
• Support supplier accountability programs, including chargeback enablement and supplier performance reviews
• Drive consistent execution of supplier standards across sites, programs, and supplier tiers
• Act as the primary owner of external supplier operational rollout strategy and execution

BASIC QUALIFICATIONS:

• Bachelor's degree in industrial engineering, manufacturing engineering, supply chain or related field
• 6+ years of experience in supply chain, logistics, quality, or analytics roles
• Familiarity with packaging, labeling, and logistics workflows
• Experience with ERP and WMS systems
• Ability to relocate, if not already local to be onsite in Columbus, OH

PREFERRED QUALIFICATIONS: 

• Master's degree in data analytics, supply chain management, or related field
• Experience working directly with external partners
• Comfortable creating structure out of ambiguity
• Strong bias for action and sense of urgency
• Experience supporting supplier performance
• Familiarity with Atlassian suite of products

ABOUT THE JOB
We are seeking an experienced Supply Chain System Program Manager to lead and enhance our Odoo-based Warehouse Management System (WMS) within the Supply Chain Technology & Optimization team. In this role, you will own the full end-to-end WMS enhancement and optimization process on the Business side, encompassing administrative, strategic, and program management aspects of our WMS continuous enhancement program and end-user process innovation. Your expertise will be pivotal in liaising with IT/Corp Tech teams to drive a successful WMS implementation that optimizes warehouse operations within our Supply Chain and Inventory teams and supports the growth of our production footprint.

WHAT YOU’LL DO

• Serve as Anduril’s Supply Chain Inventory Management Systems Point of Contact and WMS subject matter expert.
• Deep understanding of WMS architecture and design, as well as the integrations landscape between WMS, ERP and other Enterprise systems.
• Develop and communicate strategic plans for WMS implementation and continuous enhancement.
• Gather requirements, track bugs, manage the backlog, and prioritize enhancements for the WMS and collaborate with CorpTech/IT to execute against the enhancement roadmap. Partner strongly with CorpTech/IT partners to deliver meaningless process and system efficiencies within the WMS/Inventory space for Supply Chain.
• Collaborate with members of the Supply Chain Business Systems team to ensure streamlined implementation of cross-functional process innovation and system changes.
• Drive adoption on the warehouse floor through comprehensive documentation, training sessions, and ongoing support for system users.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in data analytics, supply chain management, or related field.
• 5+ years experience running Business Systems implementations and/or continuous enhancement cycles, in partnership with IT/Corp Tech teams to deliver impactful results, actionable business insights and process innovation.
• 3+ years of experience working within and/or supporting Supply Chain, Procurement, Operations and/or Warehouse/Inventory teams.
• 8+ years of demonstrated experience owning and driving complex programs or projects
• Ability to relocate, if not already local to be onsite in Ashville, OH

PREFERRED QUALIFICATIONS:

• Experience implementing/optimizing Supply Chain Enterprise Systems (WMS, ERP, TMS, YMS, EDI, etc.) and adjacent modules.
• Experience with Odoo-WMS
• Exceptional problem-solving skills, capable of navigating and balancing complex technical trade-offs
• Strong communication and collaborative skills for cross-functional teamwork
• Ability to thrive in ambiguous environments and drive clarity through structured planning and execution

ABOUT THE JOB

We are looking for an experienced Senior Government Property Manager to be the first member of the team in our Ashville, OH location. This is a critical position as Anduril continues to expand its operations across a wide variety of programs, contracts, and locations.

As a Senior Government Property Manager, you will oversee the lifecycle management of customer owned property to ensure compliance with company policies, contractual requirements, and the Federal Acquisition Regulations (FAR) and Defense Federal Acquisition Regulation Supplement (DFARS). This role is integral to scaling Anduril’s operational excellence, offering you the opportunity to take ownership of property management processes while driving measurable impact across the site and organization. Anduril fosters a collaborative, fast-paced culture where you will have the freedom to innovate and make decisions that shape the future of the business.

WHAT YOU'LL DO

• Oversee the lifecycle management of customer property to ensure compliance and accountability within each of the 10 outcomes, and 22 elements of property management. 
• Analyze current processes to identify areas for improvement, implement processes that enhance efficiency, reduce waste, and support long-term operational success.
• Manage and execute compliance audits, both internal and external (e.g., Defense Contract Management Agency), ensuring Anduril maintains alignment with property management regulations, while addressing corrective actions as necessary.
• Confirm that work is scheduled and performed in accordance with applicable government regulations, customer contracts, corporate policy or recommended industry standards.
• Maintain asset management system to ensure traceability and provide accurate transaction history.
• Receive, identify/tag, and originate asset records as necessary.
• Assist in the completion, reconciliation, and reporting of physical inventories.
• Coordinate property reviews and physical inventories at subcontractors to ensure control of government property.
• Report property transactions through PIEE that may include: Shipment, Receipt, Transfer, Consumption, LTDD, and/or Excess Property.
• Provide guidance and training to cross-functional teams on government property regulations, fostering compliance, collaboration, and continuous improvement.
• Proactively identify challenges and remove obstacles for your team and internal partners, engaging stakeholders to ensure effective resolution and program success.
• Communicate effectively to keep internal and external teams informed at all times. Use the necessary channels (Slack, email, meetings) to ensure stakeholders understand what needs to be accomplished and when.
• Be a team player where no task is too small. Be willing to roll up your sleeves and get the job done. Embrace the startup life.

ABOUT THE TEAM

The Design & Construction team at Anduril delivers the factories, labs, offices, and secure spaces that enable our teams to design, build, and deploy advanced defense technology. Our projects span high-performance manufacturing facilities, mission-critical secure environments, and collaborative workspaces, giving our team exposure to a uniquely wide variety of technical and operational challenges.

More than just delivering buildings, we are (literally) rebuilding the American defense industrial base. Our work directly accelerates how quickly critical technology moves from concept to production and into the hands of the warfighter.

ABOUT THE JOB

We are looking for a Sr. Construction Project Manager to join our rapidly growing team in Ashville, OH. This individual will help us bring our growing real estate portfolio of offices, factories, and secure spaces to life.

WHAT YOU’LL DO

• Preconstruction and Design:
• Gather (and help define) user requirements for nascent construction projects.
• Generate accurate cost estimates at all stages of a project lifecycle (concept, test fits, schematic designs, construction drawings, etc.).
• Manage relationships with consultants, regional contractors, and suppliers as needed to support individual project cost estimates.
• Perform early site due diligence to assist executive go/no-go decisions as needed.
• Assemble and lead project design teams (architects and consultants).
• Budget and Financial Oversight:
• Develop and manage budgets for construction and maintenance projects: everything from large greenfield projects to small one-day capital improvements.
• Work closely with Finance/FP&A for cash flow forecasting.
• Prepare and present financial reports to senior executives.
• Contracting Strategy:
• Develop and implement creative contracting structures that align incentives, reduce change order disputes, and set up projects for success.
• Establish commercial terms that drive transparency, predictability, and fairness throughout the project lifecycle.
• Structure contracts to appropriately allocate risk, protect the company’s interests, and minimize potential disputes.
• Stakeholder Management:
• Serve as the primary point of contact for all construction-related matters.
• Advise in all phases of any given project: programming, design, pre-construction, closeout, and operations - not just construction.
• Communicate project progress, challenges, and solutions to senior management and other key internal stakeholders.
• Work cross-functionally with non-constriction functions like Security, Network Engineering, Facilities Management, Marketing, Kitchen Operations, Manufacturing, EHS, Legal, and many others.
• External Project Management and Coordination:
• Maintain strong relationships with contractors, consultants, vendors, and authorities having jurisdiction.
• Collaborate closely with external project management teams to ensure alignment of construction activities with overall project objectives.
• Facilitate regular meetings with external project managers to discuss project updates, resource allocation, and potential challenges.

REQUIRED QUALIFICATIONS

• Minimum of 10 years of progressive experience in construction management.
• Strong background in design advisory, pre-construction, and project kickoff/setup.
• Extreme orderliness when it comes to document control.
• Excellent project management skills, with a proven track record of delivering large-scale projects on time and within budget.
• In-depth knowledge of construction means and methods, materials, MEP systems and building codes.
• Effective communication and interpersonal skills.
• Competency in CPM scheduling methods, construction document review, and contract administration.
• Willingness to travel at 25%-50% of the time (international travel included).
• Must be a U.S. Person due to required access to U.S. export controlled information or facilities

PREFERRED QUALIFICATIONS

• Experience with advanced manufacturing-related projects
• Experience with construction management software.
• Excel proficiency: You can work quickly, you’re organized, and you build models that others can easily and intuitively pick up.
• Education: Bachelor’s degree in Civil Engineering, Architecture, Construction Management, or a related field.
• Experience with ICD-705 and TEMPEST-related policies and guidance is welcome

ABOUT THE SITE

Anduril, a leader in autonomous systems and weapons manufacturing, is building Arsenal-1, its first hyperscale manufacturing facility, just south of Columbus, Ohio in Pickaway County. Arsenal-1 is redefining the scale and speed that autonomous systems and weapons can be produced for the United States and its allies and partners. This is a monumental and essential step toward rebuilding America’s defense industrial base, strengthening America’s warfighting capabilities, and enhancing deterrence amid rising international threats.

ABOUT THE PRODUCT

The future of defense is being built right now, and Anduril’s Roadrunner product is at its leading edge. Roadrunner is a cutting-edge VTOL (Vertical Take-Off and Landing) counter-UAS interceptor, designed for autonomous air defense operations. It rapidly detects, tracks, and neutralizes hostile unmanned aircraft systems to protect critical assets and personnel.

ABOUT THE TEAM

The Roadrunner Team (RLT) will set the standard for building the future at Arsenal-1, our state-of-the-art manufacturing facility in Ashville, OH. This team will have the opportunity to train under our world-class manufacturing team at Anduril HQ in Costa Mesa, CA for 3 months before bringing that standard of excellence back to Ohio.

ABOUT THE ROLE

As a Manager of Manufacturing Engineering, you will be responsible for leading and managing a manufacturing engineering team over a subset of Anduril’s products to drive process improvements, ensure the highest quality of production, and support the development and implementation of new products and processes. You will play a crucial role in optimizing manufacturing processes, reducing costs, and increasing efficiencies on existing technologies while also developing new products and scaling to full scale production.

**This role requires candidates to relocate to Costa Mesa for a 3-month training program. Housing, transportation, etc. will be provided during your stay.

WHAT YOU’LL DO

• Direct and develop the manufacturing engineering team dedicated to the Roadrunner program. Oversee the complete industrialization process, from initial prototyping and design validation to establishing and scaling large-volume production lines
• Responsible for setting strategic technical direction, driving continuous process improvement, evaluating team and project performance, and ensuring the highest standards of manufacturing efficiency and quality
• Develop and execute strategic plans for production capabilities, incorporating new technologies and methodologies.
• Own documentation required for successfully manufacturing product group hardware at scale, such as work instructions, inspection plans & requirements, etc.
• Collaborate with product development teams to ensure manufacturability of new designs and smooth transition from prototype to production
• Assist in the selection, installation, and commissioning of new manufacturing equipment and processes, ensuring optimal integration into production lines
• Drive continuous improvement initiatives that result in cost reduction, quality enhancement, and throughput maximization
• Manage budgets and forecast future manufacturing needs, including personnel, equipment, and materials
• Establish and maintain robust training and documentation programs to enhance team skills and promote cross-functional knowledge sharing
• Foster a culture of innovation, teamwork, and accountability within the manufacturing engineering department
• Serve as the technical expert and point of contact for manufacturing engineering issues, providing guidance and support to resolve complex problems
• Collaborate with cross-functional teams to ensure successful product launches, from initial design through to full-scale production
• Liaise with vendors and suppliers to ensure the timely delivery of equipment and materials and maintain quality standards
• Analyze production metrics and performance data to identify trends and opportunities for improvement
• Ensure compliance with all safety, quality, and regulatory requirements within the manufacturing process

REQUIRED QUALIFICATIONS

• Bachelor's degree in Mechanical Engineering, Aerospace Engineering, Electrical Engineering, Industrial Engineering, or a related field
• Minimum of 5-7 years of experience in manufacturing engineering, with at least 3 years in a managerial role
• Experience developing products from scratch and successfully scaling to production in industry leading timeframes
• Proven track record of leading teams, developing new products and processes, and cradle to grave ownership
• Experience driving process improvements in a manufacturing setting
• An attitude of world-class mission assurance, quality, attention to detail, and dedication
• A genuine interest in manufacturing and thirst for learning
• Excellent project management skills and experience leading cross-functional projects
• Strong analytical, problem-solving, and decision-making capabilities
• Exceptional communication and interpersonal skills, with the ability to work effectively at all levels of the organization
• Ability to manage multiple priorities in a fast-paced and dynamic environment
• Ability to generate and manage metrics and dashboards
• Technical expertise in manufacturing systems (MES, ERP, etc.)
• U.S. Citizen Required

PREFERRED QUALIFICATIONS

• Exposure to aircraft programs or other relevant aerospace & defense technologies
• Software scripting experience in any language
• Lean Six Sigma certification (Green Belt or higher) or equivalent experience
• Familiarity with J-STD-001, IPC-A-610, and IPC/WHMA-A-620 or equivalent standards
• Proficient in CAD software and familiar with modern manufacturing technologies and automation
• Personal experience physically manufacturing hardware via any means (machining, fabrication, soldering, assembly, etc.). Work on personal or extracurricular projects is a plus
• Masters degree in engineering, business, or related field

ABOUT THE SITE

Anduril, a leader in autonomous systems and weapons manufacturing, is building Arsenal-1, its first hyperscale manufacturing facility, just south of Columbus, Ohio in Pickaway County. Arsenal-1 is redefining the scale and speed that autonomous systems and weapons can be produced for the United States and its allies and partners. This is a monumental and essential step toward rebuilding America’s defense industrial base, strengthening America’s warfighting capabilities, and enhancing deterrence amid rising international threats.

ABOUT THE PRODUCT

The future of defense is being built right now, and Anduril’s Roadrunner product is at its leading edge. Roadrunner is a cutting-edge VTOL (Vertical Take-Off and Landing) counter-UAS interceptor, designed for autonomous air defense operations. It rapidly detects, tracks, and neutralizes hostile unmanned aircraft systems to protect critical assets and personnel.

ABOUT THE TEAM

The Roadrunner Team (RLT) will set the standard for building the future at Arsenal-1, our state-of-the-art manufacturing facility in Ashville, OH. This team will have the opportunity to train under our world-class manufacturing team at Anduril HQ in Costa Mesa, CA for 3 months before bringing that standard of excellence back to Ohio.

ABOUT THE ROLE

Anduril is seeking a Manufacturing Operations Manager to join our RLT in Ashville, Ohio. The Production Manager will be responsible for planning, coordinating, and controlling manufacturing activities to meet production goals while maintaining safety, quality, and cost-effectiveness.

**This role requires candidates to relocate to Costa Mesa for a 3-month training program. Housing, transportation, etc. will be provided during your stay.

WHAT YOU’LL DO

• Lead, motivate, and manage a team of production supervisors, front-line team members, and support staff. Provide training, facilitate professional development, and conduct performance reviews.
• Champion an EHS-focused culture by ensuring production processes, equipment, and team members comply with established requirements. Actively work with the EHS team to continuously improve processes and drive accountability to 5S standards.
• Ensure products meet all quality standards and specifications. Implement and utilize quality control processes, participate in improvement and corrective action activities, and drive reduction in variability.
• Work closely with production planning to develop and execute production schedules to meet demand requirements.
• Develop and refine process instructions. Ensure these processes are diligently communicated, trained to, and followed.
• Continuously evaluate and improve production processes to enhance efficiency, reduce waste, and lower costs.
• Coordinate with the maintenance team to ensure all production equipment is optimally utilized.
• Drive urgency and accountability by leveraging tools such as SPC, KPIs, and other performance data analysis. Employ problem solving and data-driven decision-making, and coach the production team to do the same.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Engineering, Manufacturing, Business Management, or a related field
• 10+ years experience in manufacturing
• 5+ years in manufacturing leadership
• Lean manufacturing experience
• Excellent leadership, organization, and communication skills
• Strong knowledge of production management principles and demonstrated success executing them
• Proficiency in production management software and Microsoft Office
• U.S. Citizen Required

PREFERRED QUALIFICATIONS

• Exposure to multiple production management platforms including ERPs, MESs, and other data management systems
• Experience working in safety and quality critical environments such as energetics, aerospace, chemicals, etc.
• Aircraft manufacturing experience
• Composite materials and advanced manufacturing
• Automation Experience
• Experience with Oracle ERP
• Experience with MES Forge software

ABOUT THE JOB

Anduril’s Supply Chain team is seeking a Senior Manager of Material Flow Engineering to join us. Working with a global network of suppliers, to support a global manufacturing platform takes people who are willing to work hard and find ways to win. You will create a strategic plan to optimize warehouse and material flow operations across our Columbus, OH facilities, create a standard set of metrics to monitor team performance, set goals for improving performance, and identify areas to reduce cost while maintaining quality. The right person for this role has extensive supply chain knowledge, has implemented or improved ERP/WMS, and has a track record of managing complex, high-value inventory. If you are someone who can operate autonomously to keep a material flow engineering and warehouse team motivated and enjoys process improvement, this may be the role for you.

WHAT YOU'LL DO

• Design, develop and implement innovative material management strategies, policies, and procedures to optimize material flow and support production requirements for efficient movement of parts & materials using lean principles across multiple sites.
• Collaborate with cross-functional teams, including procurement, production, logistics, and quality, to aid in accurate demand forecasting, procurement planning, and timely delivery of materials
• Collaborate with production planning teams to align material availability with production schedules, minimize disruptions, and meet customer demand on time
• Own the metrics, KPIs, and reporting associated with monitoring production line health and efficiency, such as cycle time, throughput rate, capacity, utilization, process non-conformities, and inventory accuracy. Analyze material usage trends, identify opportunities for process improvements, and implement lean practices to optimize material handling, storage, and distribution
• Support and implement inventory control measures, including cycle counting, regular audits, and reconciliation, to ensure inventory accuracy and prevent stockouts or overstocking
• Utilize ERP (Oracle) & WMS software (Odoo) systems and tools to track inventory, generate reports, and provide data-driven insights to support decision-making and optimize material-related processes
• Ensure compliance with regulatory requirements, safety standards, and quality control protocols in all material management activities
• Passionately work across multiple programs from development to full rate production to scale best-in-class solutions to align with maturity of manufacturing process
• Proactively identify imbalances and bottlenecks caused by inventory processes, line layouts, parts shortages, staffing shortages, and other production constraints; flag constraints with the appropriate owners across Supply Chain, Manufacturing Engineering, and Quality and drive to resolution
• Develop processes to optimize workplans for highly variable demands across multiple sites.
• Translate tools and reports into actionable tasks that impact the health of warehouse operations across a plethora of processes and sites.
• Produce and maintain tools to increase accuracy of work demand for new facilities and maturing processes using a data-driven approach using tools such as Value Stream Mapping/ Process Mapping/ Line Balancing techniques
• Identify and solve complex problems related to the movement of materials within a manufacturing environment.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in industrial engineering or other technical field/supply chain management
• 10+ years of experience with 5+ years of people management experience in material flow engineering and management, inventory control, or supply chain management roles, preferably in a manufacturing or production environment
• 5+ years of experience in a high-rate supply chain or manufacturing environment, where complex mechanical and/or electrical assemblies are built with heavy data utilization
• Ability to read technical documentation such as drawings and CAD data, understanding of a variety of hardware manufacturing processes for both electronics (PCBAs, sensor hardware, etc.) and structures, mechanical components, and electromechanical systems
• Ability to travel up to 25% of the time
• Ability to relocate, if not already local to be onsite in Columbus, OH

PREFERRED QUALIFICATIONS

• Strong knowledge of supply chain principles, inventory management techniques, and material planning strategies
• Strong problem-solving, communication, and interpersonal skills are crucial for collaborating with different teams.
• Experience with department or factory design and set up - value stream mapping, flow lines, continuous flow, one piece flow, workstation design
• Ability to completely own a value chain from start to finish, measuring each step of the process, creating actionable tasks that culminated in a significant and sustainable business improvement
• Demonstrated ability of presenting project results to a cross functional team with clearly relating data to proposed next steps
• Prior experience with a Manufacturing Execution System (MES) for production operations or Warehouse Management System (WMS)
• Prior knowledge of NetSuite, Oracle or a similar Enterprise Resource Planning (ERP) system
• Have direct experience scoping, buying off and commissioning warehouse automation.
• Experience implementing Lean Manufacturing principles which drive manufacturing productivity
• Experience in delivering successful project by being hands on with the process. Including gemba walks, operational analysis, poka yoke solutions among others to allow teams to be successful without massive CAPEX
• Experience interacting with SQL databases - storage of information and building custom queries for tracking production and inventory-related metrics
• Experience with using Siemens Plant Simulation or Process Simulation software to model a production line and run production scenarios
• Experience with both commercial and federal inventory procedures, requirements, processes
• Eligibility to obtain and maintain a U.S. TS clearance

ABOUT THE TEAM

Reporting to the Director, Cost Accounting, the Manager will ensure consistent and compliant application of Anduril’s standard costing methodology and be responsible for detailed transactional and balance sheet reconciliation review. The ideal candidate will bring deep technical competency, strong leadership skills, and a risk-based approach in support of the company’s preparation for a potential future IPO.

ABOUT THE JOB

We are seeking an exceptional Manager, Cost Accounting to manage and execute full stack cost accounting for a significant portion of Anduril’s portfolio of products. This role is critical to driving accuracy, insight, and control across our
development, manufacturing, and production operations.

WHAT YOU’LL DO

• Lead, mentor, and develop a regional team of cost accountants and analysts dedicated to supporting the specific products and their associated production sites.
• Provide hands-on guidance and technical expertise to the team.
• Oversee and continuously improve standard costing practices to ensure accurate product costing, variance analysis, and margin reporting.
• Responsible for a portion of the Company’s cost accounting close process, including cost roll-ups, variance analysis, absorption reporting, and reconciliations of inventory and work-in-process.
• Support the Director with the design, implementation, and maintenance of internal controls to strengthen financial accuracy and compliance; identify and remediate control deficiencies as needed.
• Administer physical and cycle count programs across sites, ensuring completeness, accuracy, and proper valuation of inventory.
• Interface directly with external auditors on cost accounting and inventory-related matters during the annual financial statement audit.
• Partner with Operations, Supply Chain, and Engineering to analyze manufacturing performance, cost drivers, and production efficiency opportunities.
• Support pricing, cost proposal, and audit requirements related to U.S. government contracts (FAR/CAS).
• Contribute to IPO readiness initiatives, including audit preparation, systems scalability, and establishment of SOX-compliant financial controls.
• Support the Director with preparing insightful cost analyses and recommendations to support strategic and operational decision-making.
• Support the Director with a continuous improvement mindset, prioritizing automation to enhance efficiency and accuracy in all financial processes.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Accounting, Finance, or related field required; CPA or CMA strongly preferred.
• 5-7 years of progressive cost accounting experience in manufacturing.
• Proven experience with standard costing in complex, low-volume, high-dollar manufacturing environments, with ability to grow into a high-volume environment.
• Strong knowledge of U.S. government contracting cost principles (FAR/CAS).
• Demonstrated experience with designing and maintaining effective internal controls and supporting external audits.
• Advanced proficiency with ERP systems (e.g., Oracle, SAP, or similar) and data analysis tools.
• Demonstrated ability to lead, communicate effectively across functions, and influence senior leadership.
• Experience in a privately held company preparing for an IPO is highly desirable.
• Exceptional analytical, organizational, and leadership skills with a focus on continuous improvement and operational excellence.
• Must be a U.S. Person due to required access to U.S. export controlled information or facilities.

About The Role

As a Divisional Production Recruiting Lead, you are the single-threaded owner of all production/manufacturing/supplychain hiring outcomes for your assigned Division. This role exists to solve a critical alignment gap: giving Divisional leaders direct visibility, accountability, and control over their talent pipelines while maintaining leverage from centralized recruiting operations.

You will operate as an embedded player-coach and strategic program manager—personally executing your Division's most critical and complex production assignments while aligning the priorities and workload of the centralized production recruiting team for all of your divisional roles. This is a high-impact, high-autonomy role designed for a proven recruiting operator who can think strategically, execute tactically, and build trusted relationships with senior divisional leadership.

This role is a deliberate bridge in our organizational evolution: it creates the foundation for Divisions to eventually roll-up production recruiting end-to-end while maintaining execution efficiency and central coordination during a period of structural maturity.

What You'll Do

Divisional Accountability & Strategic Ownership

• Own end-to-end production hiring outcomes for your Division, including headcount planning, demand forecasting, requisition prioritization, and delivery against hiring targets.
• Act as the primary strategic talent partner to your Divisional Head of TA and senior divisional leaders, translating business objectives into executable hiring strategies.
• Deliver regular reporting on hiring health, pipeline velocity, capacity constraints, and risk mitigation to divisional leadership—providing full transparency and "positive control" over talent delivery.
• Define and manage SLAs, hiring goals, and success metrics for your Division's production portfolio in partnership with business stakeholders. 

Hands-On Recruiting Execution (Player)

• Personally own and execute full-cycle recruiting on priority roles as needed for your Division's most critical, complex, or strategic production roles, including:
  • Leadership and senior technical hires (Head of, Director, VPs)
  • Single-point-of-failure roles or positions with unique market challenges
  • First-of-their-kind roles requiring deep business context and creative sourcing strategies
• Set the standard for recruiting excellence within your Division—demonstrating best-in-class sourcing, candidate engagement, assessment rigor, and offer negotiation.
• Maintain credibility and market intelligence by staying hands-on in the craft of recruiting, ensuring you deeply understand talent availability, compensation trends, and competitive dynamics. 

Program Management & Priority Direction (Coach)

• Align the day-to-day priorities of the centralized production recruiting team aligned to your Division, ensuring their focus is calibrated to the highest-impact hiring needs.
• Provide coaching, real-time feedback, and quality assurance to centralized recruiters working on your Division's roles (without formal people management responsibility).
• Lead the operational rhythm for your Division's production hiring portfolio, including intake meetings, pipeline reviews, and cross-functional coordination with hiring managers, HR, and Finance.
• Act as the single escalation point for hiring blockers, process breakdowns, or stakeholder misalignment within your Division.
• Design and lead surge hiring initiatives, high-volume campaigns, or other complex hiring programs specific to your Division's business needs. 

Cross-Functional Collaboration & Influence

• Partner closely with The Lead Coordinator, for Overall Divisional Production TA to ensure process consistency, share best practices, and contribute to cross-divisional reporting and strategic planning.
• Provide structured input into performance evaluations and development plans for centralized recruiters supporting your Division, ensuring their contributions to divisional outcomes are recognized.
• Build strong relationships with Divisional BizOps, Finance, and Workforce Planning teams to align on headcount allocation, budget, and hiring sequencing.
• Influence hiring manager behavior and decision-making, serving as a trusted advisor on candidate quality, market realities, and talent strategy trade-offs. 

Who You Are

You are a high-performing recruiting operator who thrives in ambiguity and enjoys owning outcomes. You are equally comfortable rolling up your sleeves to close a Director-level hire and stepping back to orchestrate a 50+ role hiring sprint. You have the business acumen to partner with senior leaders, the program management discipline to drive complex initiatives, and the recruiting chops to execute at the highest level.

You see this role as what it is: a strategic springboard—a chance to prove you can own a business-critical function, build scalable systems, and lead through influence before stepping into formal people leadership.

Required Qualifications

• 8+ years of talent acquisition experience, including significant recent experience as a full-cycle production or technical recruiter in a fast-paced, high-volume environment.
• Proven ability to operate independently with minimal oversight, managing complex hiring portfolios, competing priorities, and ambiguous situations with sound judgment.
• Strong business partnership skills: experience influencing and advising Director-level and above stakeholders, translating business needs into hiring strategies, and managing escalations diplomatically.
• Demonstrated program management capability—experience leading hiring initiatives beyond individual requisitions, coordinating cross-functional teams, and delivering results through others.
• Excellent analytical and communication skills: ability to use data to drive decisions, tell a compelling story, and present hiring health narratives to senior leadership.
• Comfortable working in a matrixed environment, providing direction and feedback to peers without formal management authority. 

Preferred Qualifications

• Direct experience recruiting for production, production operations, or frontline roles in industries such as synergistics, robotics, logistics, manufacturing, field services, or government contracting.
• Experience working in a decentralized or divisional business structure, particularly in organizations undergoing TA operating model transitions.
• Formal program or project management training or certification (e.g., PMP, Agile, Six Sigma).
• Prior experience as a recruiting lead, squad lead, or business partner with responsibility for a portfolio of hiring beyond personal requisition load.
• Familiarity with workforce planning, capacity modeling, and demand forecasting in partnership with Finance or BizOps teams.
• Track record of mentoring or coaching recruiters, with examples of improving team performance or developing junior talent. 

Why This Role Matters

This is not a typical recruiting role. You are being entrusted with divisional accountability for a critical talent function during a pivotal moment in the organization's evolution. You will have direct influence over your Division's ability to meet contract milestones, scale operations, and hit revenue targets. Success in this role positions you as a proven internal candidate to lead a fully embedded or expanded Production TA organization in the future—and equips you with the strategic leadership experience needed to advance into senior TA leadership roles across the enterprise. You will be the bridge between strategy and execution. Between central leverage and divisional ownership. Between what we do today and what we build tomorrow.

ABOUT THE TEAM

Anduril is the world’s fastest-growing defense technology company, bringing Silicon Valley talent and funding to the defense and security sectors. Our technology helps the United States and its allies solve their hardest national security challenges by enabling operators to make better, more informed decisions in life-and-death situations. We have assembled a diverse team of experts in artificial intelligence, computer vision, sensor fusion, optics, and data analysis that are creating software and hardware solutions to radically evolve the capabilities of the United States, our allies, and commercial customers. If you are passionate about solving problems that have a real impact, come join Anduril and build the future of defense.

A critical part of the Anduril team is its Contracts Managers, who play a crucial role in program success. They interface daily with a motivated team of program leadership, functional leadership, and customers in fast-paced environments.

ABOUT THE JOB

Anduril is seeking a talented Contracts Manager to support a variety of DoD, International, and Commercial contracts and programs. In this role, you will oversee the full contract lifecycle for Anduril's government and commercial contracts, ensuring compliance, minimizing risk, and optimizing contract performance. The ideal candidate will combine deep knowledge of commercial and defense contracting with strong negotiation skills and a passion for supporting national security through technological innovation.

The position will be responsible for providing contract support for various CPFF, FFP, T&M, IDIQ Government (FAR/DFARS) contracts, Other Transaction Agreements, and commercial contracts. Support of these contracts will involve proposal support, contract negotiation, contract compliance, contract management, contract modifications, and contract close-out. This role works closely with the legal and proposal teams as well as across the spectrum of Anduril’s accounting, business operations, program, and engineering teams.

WHAT YOU WILL DO

• Execute contract management throughout the life of each contract.
• Complete contract review and acceptance.
• Oversee and prepare contract proposal planning and management and support preparation of proposals.
• Ensure compliance with government regulations, legal requirements, and company policies.
• Assist in identification, development, and implementation of new contract policies and processes.
• Maintain comprehensive contract documentation and compliance records.
• Provide contract summaries and ensure contract execution in accordance with government and company requirements.
• Provide program managers and executives with contract briefs during the life of contracts.
• Provide guidance on FAR/DFARS requirements and other regulatory considerations.
• Cultivate strong, ongoing relationships with internal/external customers.
• Provide contractual guidance and risk mitigation strategies for contractual and business obligations.
• Negotiate complex contractual terms with federal agencies, prime contractors, and subcontractors.

REQUIRED QUALIFICATIONS

• Bachelor’s Degree in business administration, government, or a related field.
• Experience with full life cycle contract management for CPFF, FFP, and T&M government and commercial contracts.
• A strong working knowledge of US Government contracting including FAR/DFARS experience.
• Excellent verbal and written communication skills
• Exceptional analytical and problem-solving abilities. You are highly respected amongst your peers and/or counterparts and known as someone who gets things done.
• U.S. Person status is required as this position needs to access export-controlled data.
• Ability to obtain and maintain a security clearance.
• Location: Based in Costa Mesa, CA, Washington, DC, Lexington, MA, or Ashville, OH.

PREFERRED QUALIFICATIONS

• Experience with U.S. DoD major weapons platforms.
• NCMA Certifications including but not limited to CPCM, CFCM, or CCCM.
• Graduate degree in business, law, government, or a related field.
• Experience with Cost Accounting Standards (CAS), FAR cost allowability rules, and Certified Cost or Pricing Data Proposals.
• Secret or Top Secret Clearance.

ABOUT THE TEAM

Anduril is the world’s fastest-growing defense technology company, bringing Silicon Valley talent and funding to the defense and security sectors. Our technology helps the United States and its allies solve their hardest national security challenges by enabling operators to make better, more informed decisions in life-and-death situations. We have assembled a diverse team of experts in artificial intelligence, computer vision, sensor fusion, optics, and data analysis that are creating software and hardware solutions to radically evolve the capabilities of the United States, our allies, and commercial customers. If you are passionate about solving problems that have a real impact, come join Anduril and build the future of defense.

A critical part of the Anduril team is its Contracts Managers, who play a crucial role in program success. They interface daily with a motivated team of program leadership, functional leadership, and customers in fast-paced environments.

ABOUT THE JOB

Anduril is seeking a talented Contracts Manager to support a variety of DoD, International, and Commercial contracts and programs. In this role, you will oversee the full contract lifecycle for Anduril's government and commercial contracts, ensuring compliance, minimizing risk, and optimizing contract performance. The ideal candidate will combine deep knowledge of commercial and defense contracting with strong negotiation skills and a passion for supporting national security through technological innovation.

The position will be responsible for providing contract support for various CPFF, FFP, T&M, IDIQ Government (FAR/DFARS) contracts, Other Transaction Agreements, and commercial contracts. Support of these contracts will involve proposal support, contract negotiation, contract compliance, contract management, contract modifications, and contract close-out. This role works closely with the legal and proposal teams as well as across the spectrum of Anduril’s accounting, business operations, program, and engineering teams.

WHAT YOU WILL DO

• Execute contract management throughout the life of each contract.
• Complete contract review and acceptance.
• Oversee and prepare contract proposal planning and management and support preparation of proposals.
• Ensure compliance with government regulations, legal requirements, and company policies.
• Assist in identification, development, and implementation of new contract policies and processes.
• Maintain comprehensive contract documentation and compliance records.
• Provide contract summaries and ensure contract execution in accordance with government and company requirements.
• Provide program managers and executives with contract briefs during the life of contracts.
• Provide guidance on FAR/DFARS requirements and other regulatory considerations.
• Cultivate strong, ongoing relationships with internal/external customers.
• Provide contractual guidance and risk mitigation strategies for contractual and business obligations.
• Negotiate complex contractual terms with federal agencies, prime contractors, and subcontractors.

REQUIRED QUALIFICATIONS

• Bachelor’s Degree in business administration, government, or a related field.
• Experience with full life cycle contract management for CPFF, FFP, and T&M government and commercial contracts.
• A strong working knowledge of US Government contracting including FAR/DFARS experience.
• Excellent verbal and written communication skills
• Exceptional analytical and problem-solving abilities. You are highly respected amongst your peers and/or counterparts and known as someone who gets things done.
• U.S. Person status is required as this position needs to access export-controlled data.
• Ability to obtain and maintain a security clearance.
• Location: Based in Costa Mesa, CA, Washington, DC, Lexington, MA, or Ashville.

PREFERRED QUALIFICATIONS

• Experience with U.S. DoD major weapons platforms.
• NCMA Certifications including but not limited to CPCM, CFCM, or CCCM.
• Graduate degree in business, law, government, or a related field.
• Experience with Cost Accounting Standards (CAS), FAR cost allowability rules, and Certified Cost or Pricing Data Proposals.
• Secret or Top Secret Clearance.

PURPOSE OF POSITION:

The purpose of the Field Service Manager role is to lead and manage the day-to-day field service operations for the C&I/SPD or Enterprise division within the associated U.S. region. This position is responsible for directing field execution activities, supporting successful commissioning and related service work on customer sites. The Field Service Manager oversees Field Service Leads, directs field execution efforts, and ensures all service assignments are completed safely, efficiently, and in accordance with company standards and customer expectations. As a key operational leader, this position balances resource planning, technical support, employee development and oversight, customer collaboration, and continuous process improvement to support both field team and customer.

SUPERVISORY RESPONSIBILITIES: This position directly supervises Field Service Leads and may also provide indirect oversight to field technicians and engineers through the lead structure. The Field Service Manager carries out management responsibilities in accordance with company policies and applicable laws, including interviewing, hiring, onboarding, mentoring, training, coaching, performance management, and completion of performance evaluations for assigned leads. This role also works in close partnership with Field Service leadership, administrators, operations, commercial teams, and other cross-functional internal departments to support effective field execution, workforce development, and the achievement of broader business objectives.

ESSENTIAL FUNCTIONS:

• Manage field service operations for the assigned division within the U.S. region, with accountability for execution quality, daily project staffing coordination, customer support, and job closeout. 

• Oversee scheduling and deployment of field service teams to supporting commissioning and related project work at customer sites.

• Ensure successful completion, documentation, and closeout of commissioning and field service assignments in accordance with customer requirements, internal standards, and project timelines.

• Coordinate with Field Service leadership and associated internal team members to address staffing gaps, shifting priorities, escalation needs, and operational challenges that could impact successful execution.

• Work with clients and internal teams to address urgent or emergency service needs; coordinate dispatch of field resources when necessary and appropriate.

• Collaborate with Field Service Leads and administrative support staff to ensure service paperwork, reports, timesheets, expense items, and other required documentation are submitted timely and jobs are closed out efficiently and accurately.

• Provide product and field service expertise to support technicians, engineers, internal staff, customers, and sales teams with technical questions, issue resolution, and service-related guidance.

• Identify project risks, resource constraints, operational inefficiencies, and execution issues that may adversely affect service success, and escalate concerns appropriately.

• Monitor workforce utilization and report to management when resources are insufficient, not effectively utilized, or when customer requests exceed reasonable operational capacity.

• Incorporate feedback from internal departments, field personnel, customers, and leadership to improve service delivery, communication, scheduling, reporting, and cross-functional coordination.

• Promote and reinforce culture of accountability, responsiveness, professionalism, quality, and safety across the field service team.

• Ensure compliance with company policies, procedures, quality standard, performance expectations, and safety requirements.

• Travel to IEM manufacturing locations, field service offices, and customer sites, as required, to support employees, business needs, and leadership coordination.

• Perform other related duties as assigned by supervisor or management to support the ongoing evolving needs of the business.

• Perform other duties as assigned by management.

COMPETENCIES:

• Leadership & Team Development: Provides clear direction, coaching, mentorship, and accountability to Field Service Leads and supports development of the broader field team.

• Operational Execution: Effectively manages scheduling, service delivery, resource coordination, and job completion in a fast-paced field service environment.

• Customer Focus: Responds professionally to customer needs, service issues, and escalations while balancing business priorities and operational realities.

• Technical Support Orientation: Demonstrates sufficient technical knowledge of commissioning, maintenance, troubleshooting, and power systems service work to support the field team and internal stakeholders.

• Communication: Communicates clearly and professionally with field personnel, leadership, customers, sales teams, and cross-functional partners.

• Problem Solving & Judgment: Identifies risks, evaluates options, and makes sound operational decisions in a timely manner.

• Organization & Priority Management: Manages multiple projects, staffing needs, service requests, deadlines, and competing priorities with strong attention to detail.

• Collaboration: Works effectively across functions and levels of the organization to improve execution and service outcomes.

• Continuous Improvement: Seeks opportunities to improve workflows, closeout practices, reporting processes, and department effectiveness.

• Compliance & Safety Mindset: Reinforces adherence to company policies, customer requirements, and safety expectations in all field service activities.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in Business, Engineering, Operations, or a related field preferred; equivalent combination of education and relevant field service experience may be considered.

• Minimum 3–5 years of field service, commissioning, maintenance, troubleshooting, or related electrical power systems experience.

• Prior leadership, supervisory, or team lead experience in a field service, construction, industrial, electrical, or mission critical environment preferred.

• Experience supporting service operations involving large electrical systems, commissioning activities, preventive maintenance, and customer site execution strongly preferred.

• Demonstrated experience in employee oversight, scheduling, workforce coordination, and performance management.

• Strong working knowledge of service operations, field documentation requirements, customer support expectations, and safety practices.

• Proficiency with Microsoft Office and other business systems used for scheduling, reporting, and operational tracking.

• Ability to read, interpret, and communicate technical and operational information effectively.

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands: Activities: Sitting – 80% Walking/Standing – 20%

Lifting: Must be able to bend, lift and carry up to 50lbs.

Vision: Requires long periods of close work on computer screens, technical documents, drawings, and detailed service information.

Travel: Must be able to travel up to 75% to IEM regional field offices and vendor sites.

Mental Demands: Ability to interpret technical and operational information, analyze issues, prioritize multiple tasks, respond to urgent service needs, support team decision-making, and exercise sound judgment in a fast-paced environment.

Environment: Work is performed primarily in climate-controlled office environments, with regular interaction with field operations and occasional exposure to customer job sites, manufacturing areas, warehouses, and non-climate-controlled environments. When onsite, exposure to heat, cold, dust, noise, vibration, and other industrial conditions may occur.

PURPOSE OF POSITION:

The purpose of the Field Service Lead role is to manage, supervise, and optimize the performance of a team of field service technicians and engineers as they perform start-up/commissioning, troubleshooting, and maintenance of IEM products at customer sites. This is a working-lead role, combining hands-on field responsibilities with direct oversight of a team of approximately 8 technicians supporting 2–6 active customer sites.

SUPERVISORY RESPONSIBILITIES:

• Provides daily guidance, work direction, coaching, mentorship, and technical support to field service technicians.

ESSENTIAL FUNCTIONS:

• Lead and coordinate start-up and commissioning activities for electrical equipment across multiple customer sites, ensuring on time completion and minimizing open issues.

• Provide daily supervision, mentorship, and training to field service technicians.

• Serve as the technical lead, offering product expertise and advanced troubleshooting guidance to technicians and engineers.

• Travel to IEM manufacturing or field service facilities as required to participate in or lead training activities, factory witness tests, and shop testing.

• Identify project areas of risk that may adversely affect the success of subordinate technicians and report these risks to management for action.

• Works on job sites to complete project start-up/commissioning, resolving punch list items found at the job site. Works with IEM Project Managers to update punch lists and ensure jobs are closed out and paperwork deliverables are met.

• Coordinate with commercial and administration teams for requests outside of the startup/commissioning scope.

• Ensure technicians have required tools, materials, and documentation to perform work effectively at each site.

• Report product or quality concerns to management and collaborate with production and engineering teams to address identified deficiencies.

• Work with the Division Manager, Field Service Manager, Field Service Support, and Site Operations Representative in scheduling additional field resources and/or teams to cover service needs.

• Perform other duties as assigned by management.

COMPETENCIES:

• Team Leadership & Coaching: Provides day-to-day direction, mentorship, and support to field service technicians, reinforcing accountability, development, and high-quality execution.

• Technical Expertise: Demonstrates strong working knowledge of electrical equipment start-up, commissioning, troubleshooting, and maintenance, and serves as a technical resource to the team.

• Planning & Coordination: Organizes field activities, manpower coverage, tools, materials, and documentation to support multiple active customer sites and meet service demands.

• Customer Focus: Builds and maintains positive customer relationships through professionalism, responsiveness, and effective communication during field activities.

• Problem-Solving & Decision-Making: Identifies field issues, assesses risk, and takes timely, practical action to support project completion and minimize disruption.

• Safety & Compliance: Promotes and follows safe work practices, including LOTO and site-specific safety requirements, and reinforces compliance across the team.

• Communication & Collaboration: Communicates clearly with technicians, managers, project teams, and internal support functions to ensure alignment, issue resolution, and timely closeout of work.

• Organization & Execution: Manages multiple priorities, maintains attention to detail, and ensures field documentation, punch list updates, and follow-up actions are completed accurately and on time.

EDUCATION AND EXPERIENCE:

• Associate degree, vocational training, military experience, or equivalent experience in power distribution systems, including switchgear, UPS, generators, PDUs, or related equipment commissioning activities.

• Minimum of 2 years of field service experience, with an emphasis on start-up and commissioning of electrical equipment.

• Experience with switchgear, electrical distribution systems, and electrical control systems preferred.

• Familiarity with advanced communication protocols and networking concepts preferred.

• Prior supervisory or lead-level experience preferred.

• Understanding of lock-out/tag-out (LOTO) procedures involving multiple power sources required.

• Strong teamwork and communication skills required.

• Ability to work independently with minimal supervision required.

• Effective problem-solving skills required.

• Strong organizational skills and the ability to manage multiple priorities required.

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands: Activities: Sitting – 20% Walking/Standing – 80% Lifting: Must be able to bend, lift, and carry equipment and materials up to 50lbs. Vision: Long periods of close work on technical equipment, drawings, and computer screens.

Travel: Occasional travel (up to 75%) may be required to IEM regional field offices and vendor sites.

Mental Demands: Ability to interpret technical information, analyze issues, prioritize multiple tasks, solve problems in the field, and make sound decisions in a fast-paced service environment. Environment: climate-controlled office and warehouse environments, with occasional exposure to customer job sites as needed.

Position: Manager in Training

Hours: 40 Weekly

Ever wondered what it’s like behind the bubbles?  #lushcareers

Lush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers’ bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference.

We Offer:

• A fun and funky store atmosphere where individualism is encouraged
• A 50% discount off all our products to keep you smelling and feeling fresh
• An unconventional retail structure to support your entrepreneurial spirit
• The opportunity for growth as Lush loves to promote from within

Manager in Training

As Manager in Training, you bring Lush’s Leadership Practices into all elements of your business interactions with customers, fellow staff and operations: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.

The MIT supports the Store Manager as needed in all business areas and as delegated by their Retailer; as second-in-command, the MIT will pick up Manager duties as required to support a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals.

Responsibilities: 

Sales & Customer Experience:

• Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs and makes their day.
• Building the Brand: educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives.
• Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need
• Driving Sales: demonstrate strong business acumen and understanding of your metrics, budgets and reports and how to impact them through behaviors on the floor to deliver profitable results.

Team Leadership:

• Lead Fearlessly: Be present to support your team on the sales floor, answer questions, remove obstacles, problem solve, and motivate them to meet their sales goals
• Grow Talent: by owning your own development, assessing your performance, seeking feedback and resources and opportunities to improve and elevate your skills, knowledge and abilities; and supporting the growth of your team through coaching and leading by example.
• Be Real: with your needs and feedback for your team and leaders and adaptable to the needs of the business as required
• Live with Purpose: engage your team at every level of your business to ensure they are inspired, motivated and building strong peer and customer relationships and are connected to the brand values
• Recruitment and Selection: Support the staffing of your shop with top-performing staff by working actively within your markets to network, recruit, hire and succession plan.
• Staff Development: collaborate with your Manager on creating and executing plans that improve staff engagement, retention, performance, and Diversity, Equity, Inclusion and Belonging practices.

Operational Excellence:

• Policies and Procedures: Support your manager to keep your shop complaint and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, health and safety and daily communication. · Stock and Inventory: Support the training of your inventory team to abide by fresh standards and rotation rules and manage ordering to ensure the right products, in the right amounts are in the store at the right times within your allocated budget.
• Visuals and Merchandising: Identify and support the development of your team to take pride in a clean and beautiful work environment and follow the merchandising and design standards to provide a consistent customer experience and drive sales.
• Scheduling, Time and Attendance: ensure the right number of staff with the right skill levels are scheduled at peak times and that breaks and meals are allocated and recorded appropriately to ensure staff wellbeing and payroll accuracy.

Qualifications:

Required:

• 1-3 years managing or supervising in a retail environment
• Excellent listening and communication skills 
• Excellent analytical, critical thinking and troubleshooting skills. 
• Excellent organization and time management skills
• Strong customer service, supervisory and sales skills
• Knowledge and interest in skincare, natural beauty and ethical business
• Ability to work flexible hours to meet the needs of the shop including holidays, evenings and weekends

Preferred:

• Experience with consultation-based customer service models
• Ability to develop and train staff through positive coaching and feedback
• Proficient in excel, Microsoft suit, and adaptable to other systems as required
• Basic HR skills in hiring, scheduling, training, and performance management
• Experience in cross cultural collaboration and DEIB or social justice training
• Fluency in Spanish, French or other languages

_{At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings.}   

_{Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, ability, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.}  

Position: Assistant Manager 

Hours: 40 Weekly

Interview Plan

Ever wondered what it’s like behind the bubbles?  #lushcareers

Lush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers’ bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference.

We Offer:

• A fun and funky store atmosphere where individualism is encouraged
• A 50% discount off all our products to keep you smelling and feeling fresh
• An unconventional retail structure to support your entrepreneurial spirit
• The opportunity for growth as Lush loves to promote from within

Assistant Manager

As Assistant Manager, you bring Lush’s Leadership Practices into all elements of your business interactions with customers, fellow staff and operations: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.

The ASM supports the Shop Manager as needed in all business areas and as delegated by their Retailer; as second-in-command, the ASM will pick up Manager duties as required to support a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals.

Responsibilities: 

Sales & Customer Experience:

• Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs and makes their day.
• Building the Brand: educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives.
• Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need
• Driving Sales: demonstrate strong business acumen and understanding of your metrics, budgets and reports and how to impact them through behaviors on the floor to deliver profitable results.

Team Leadership:

• Lead Fearlessly: Be present to support your team on the sales floor, answer questions, remove obstacles, problem solve, and motivate them to meet their sales goals
• Grow Talent: by owning your own development, assessing your performance, seeking feedback and resources and opportunities to improve and elevate your skills, knowledge and abilities; and supporting the growth of your team through coaching and leading by example.
• Be Real: with your needs and feedback for your team and leaders and adaptable to the needs of the business as required
• Live with Purpose: engage your team at every level of your business to ensure they are inspired, motivated and building strong peer and customer relationships and are connected to the brand values
• Recruitment and Selection: Support the staffing of your shop with top-performing staff by working actively within your markets to network, recruit, hire and succession plan.
• Staff Development: collaborate with your Manager on creating and executing plans that improve staff engagement, retention, performance, and Diversity, Equity, Inclusion and Belonging practices.

Operational Excellence:

• Policies and Procedures: Support your manager to keep your shop complaint and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, health and safety and daily communication. · Stock and Inventory: Support the training of your inventory team to abide by fresh standards and rotation rules and manage ordering to ensure the right products, in the right amounts are in the store at the right times within your allocated budget.
• Visuals and Merchandising: Identify and support the development of your team to take pride in a clean and beautiful work environment and follow the merchandising and design standards to provide a consistent customer experience and drive sales.
• Scheduling, Time and Attendance: ensure the right number of staff with the right skill levels are scheduled at peak times and that breaks and meals are allocated and recorded appropriately to ensure staff wellbeing and payroll accuracy.

Qualifications:

Required:

• 1-3 years managing or supervising in a retail environment
• Excellent listening and communication skills 
• Excellent analytical, critical thinking and troubleshooting skills. 
• Excellent organization and time management skills
• Strong customer service, supervisory and sales skills
• Knowledge and interest in skincare, natural beauty and ethical business
• Ability to work flexible hours to meet the needs of the shop including holidays, evenings and weekends

Preferred:

• Experience with consultation-based customer service models
• Ability to develop and train staff through positive coaching and feedback
• Proficient in excel, Microsoft suit, and adaptable to other systems as required
• Basic HR skills in hiring, scheduling, training, and performance management
• Experience in cross cultural collaboration and DEIB or social justice training
• Fluency in Spanish, French or other languages

_{At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings.}   

_{Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, ability, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.}  

Responsibilities

• Develop and execute a territory-level go-to-market strategy focused on growing our SUD program
• Build deep, trust-based relationships with higher and lower level of care SUD referral partners
• Conduct in-field outreach 4-5 days per week, meeting with referral partners to educate them about Charlie Health’s SUD programs and services
• Identify barriers to treatment and collaborate with referral sources to improve access to care for individuals in need
• Collect and synthesize partner feedback to refine messaging, positioning, and execution.
• Collaborate with leadership and cross-functional teams to continuously improve the SUD growth motion.
• Partner with internal teams to create tailored engagement strategies that resonate with SUD care providers and support long-term collaboration
• Represent Charlie Health in both community settings as well as  industry events, conferences, and educational sessions to promote awareness of our SUD program
• Gather and synthesize feedback from partners and stakeholders to refine marketing, operational, and product strategies
• Work cross-functionally with marketing, clinical, operations, and analytics teams to achieve growth goals within the SUD channel

Requirements

• Must be based in the Cincinnati, OH area
• Willingness to travel extensively around the Cincinnati OH area
• 4+ years of proven sales or business development experience
• Experience in healthcare or behavioral health outreach preferred
• Familiarity with the SUD treatment ecosystem and community ties preferred
• Demonstrated ability to build relationships, educate stakeholders, and foster collaboration
• Exceptional interpersonal, communication, and organizational skills
• Strong project management skills, with a knack for managing details in a dynamic environment
• Experience with Microsoft Office, Teams, and Salesforce is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $70,000 and $90,000 per year at the commencement of employment. In addition to base compensation, this role offers an uncapped target performance-based bonus with overall expected compensation will be between $94,000 and $114,000. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations.

Responsibilities

• Develop and execute a territory-level go-to-market strategy focused on growing our SUD program
• Build deep, trust-based relationships with higher and lower level of care SUD referral partners
• Conduct in-field outreach 4-5 days per week, meeting with referral partners to educate them about Charlie Health’s SUD programs and services
• Identify barriers to treatment and collaborate with referral sources to improve access to care for individuals in need
• Collect and synthesize partner feedback to refine messaging, positioning, and execution.
• Collaborate with leadership and cross-functional teams to continuously improve the SUD growth motion.
• Partner with internal teams to create tailored engagement strategies that resonate with SUD care providers and support long-term collaboration
• Represent Charlie Health in both community settings as well as  industry events, conferences, and educational sessions to promote awareness of our SUD program
• Gather and synthesize feedback from partners and stakeholders to refine marketing, operational, and product strategies
• Work cross-functionally with marketing, clinical, operations, and analytics teams to achieve growth goals within the SUD channel

Requirements

• Must be based in the Cincinnati, OH area
• Willingness to travel extensively around the Cincinnati OH area
• 4+ years of proven sales or business development experience
• Experience in healthcare or behavioral health outreach preferred
• Familiarity with the SUD treatment ecosystem and community ties preferred
• Demonstrated ability to build relationships, educate stakeholders, and foster collaboration
• Exceptional interpersonal, communication, and organizational skills
• Strong project management skills, with a knack for managing details in a dynamic environment
• Experience with Microsoft Office, Teams, and Salesforce is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $70,000 and $90,000 per year at the commencement of employment. In addition to base compensation, this role offers an uncapped target performance-based bonus with overall expected compensation will be between $94,000 and $114,000. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations.

About the Role

Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our mission is to connect the world to life-saving behavioral health treatment through personalized, virtual care rooted in connection. We’re building a team of passionate leaders committed to transforming behavioral healthcare and improving outcomes for communities everywhere.

In this position, you will foster strong relationships with EAP providers, unions, corporate employers, and workplace wellness programs to connect employees and their families to Charlie Health’s services. This role focuses on building meaningful relationships, strengthening referral pathways, and ensuring that employees and their families can easily access Charlie Health’s Intensive Outpatient Programming.

You will serve as a trusted partner and educator to workforce stakeholders, identifying needs, reducing barriers to care, and ensuring seamless collaboration across partnerships. You will be responsible for educating key stakeholders about our offerings, addressing access barriers, and designing programs tailored to the unique mental health needs of employee populations.

This position requires purpose-driven individuals who can effectively communicate the value of our services within the corporate ecosystem. While this work can be complex, every interaction you have will contribute to the well-being of employees and their families nationwide.

In your role, you’ll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers. You’ll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally.

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

• Develop and operationalize a go-to-market strategy specifically focused on Labor, Union, and Employer corporate partners
• Create, build, and manage relationships with key Labor, Union, EAP stakeholders, HR leaders, and benefits managers across priority markets
• Conduct cold outreach, host educational meetings, presentations, and outreach activities aimed at raising awareness of Charlie Health’s mental health resources
• Conduct in-person field outreach (3–4 days/week), leading meetings with employer-based stakeholders and community partners.
• Identify challenges in mental health access within corporate environments and collaborate with EAP providers to overcome barriers.
• Design tailored outreach strategies to engage and support HR teams, wellness coordinators, and employee resource groups
• Deepen Charlie Health’s penetration across existing Labor, Union, and Employer partnerships and collaborate on long-term initiatives
• Attend and lead educational events, presentations, and outreach efforts for HR teams, corporate partners, and EAP providers to maintain engagement
• Synthesize and share feedback from Labor, Union, and EAP partners and stakeholders to inform the company's marketing and product strategies
• Work closely with internal teams, including marketing, product, client success, and legal, to achieve go-to-market goals in the Employer channel

Requirements

• Must reside in Michigan, Ohio, Kentucky 
• You have 5-8+ years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to unions, employers, and Employee Assistance Programs (EAPs)
• Must thrive in a fast-paced, startup environment; highly self-initiated with a strong desire to win
• Ability to build relationships, educate, and collaborate with Labor, Union, and Employer leaders and corporate partners
• Ability to travel regionally; must have reliable transportation and a valid driver’s license
• Ability to energize, advise & persuade senior corporate personnel 
• Exceptional ability to energize, advise, and influence senior corporate and organizational leaders
• Strong interpersonal, relationship-building, and listening skills with a natural consultative approach
• Strong project management skills with demonstrated ability to manage multiple priorities in a fast-moving environment
• Experience with Microsoft Office, Salesforce, and Zoom preferred