• Handle customer inquiries across chat, email, or voice, resolving issues related to rides, orders, rentals, accounts, payments, and cancellations while meeting SLAs for speed, accuracy, and customer satisfaction. 
• Ensure all resolutions align with Bolt policies and processes, delivering outcomes that meet customer expectations.
• Follow internal workflows, SOPs, and macros, apply accurate ticket tagging, and proactively flag process or tooling gaps through proper channels.
• Maintain up-to-date product knowledge across all verticals (Food, Ride, Rentals, Business, etc.), complete trainings, and contribute to cross-functional upskilling.
• Meet or exceed KPIs such as FRT, AHT, CSAT, and resolution time, and actively participate in audits, coaching, and performance reviews.
• Collaborate with team leads and peers to ensure smooth operations, share insights and feedback, and support during high-demand or critical situations.

• You are fluent in Greek [near native C2] and written and spoken English.
• Strong experience in customer support or complex case handling and high emotional intelligence/resilience.
• Excellent written and verbal communication skills.
• Strong analytical and investigative ability.
• Ability to make decisions under pressure and high attention to detail/documentation standards.
• Comfortable working rotating, shift-based schedules in a 24/7 operation.

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

About the Role:

Wrike is looking for an energetic, passionate, tech-savvy, and customer-oriented Account Development Manager to help teams across the world be more successful with our product. You’ll be working with our customer base of knowledge workers to get them onboarded, help them be more productive with Wrike, and answer their questions. It’ll be your job to understand your customers' goals, offer tailored advice on best practices, and deliver Wrike value. You will be proactively reaching out to the customers and sharing the expertise on how to use the product in the most efficient way. 

Our days at Wrike are fun and intense. We have a dynamic and diverse international customer base who want to be more productive and need your help taking the steps to make it happen.

You will be part of the incredible Wrike Engagement Team and will work alongside other talented and passionate ADMs in an environment that prizes a growth mindset, mutual support, and creative problem-solving. We are still early in our journey and are looking for people who get excited about an opportunity to “build and upgrade the car while it’s in motion.”

Your Impact:

• Understand customer use cases and work processes to provide the best guidance on how to optimize Wrike usage
• Proactively reach out to customers to help them use Wrike in the most efficient way and share best practices via email and phone calls (team members spend about 80% of their work time on calls with customers)
• Maximize customer lifetime by helping them unlock the most product value
• Drive the adoption across the customers’ teams
• Drive Net Retention via upsell and cross sell

Your Qualifications:

• 1+ years of work experience in a customer ­facing role (Customer Success, Account Management, Customer Support,  etc)
• Fluent English
• Strong verbal and written communication skills: able to present complex ideas in an accessible and engaging way
• Keen business sense to discover and understand customer business objectives and pain points 
• Passionate about teaching/instilling knowledge in others
• Willing to dive into technical details of a product to understand it thoroughly
• Ready to cover the sales side of the customer interaction (delivering sales demos, negotiating price, managing the pipeline, processing and closing the deals)
• Prepare to work evening shift (16:30 - 01:00)
• Great people skills: genuine, warm, positive, engaging, connects well with people, friendly, empathetic, shows tact and poise under pressure when dealing with difficult interpersonal situations, the high degree of patience
• Excellent organization, note-taking, and time management skills

Standout Qualities:

• Energetic, critical thinker, generally curious, problem solver
• Passionate about learning and improving every day, motivated to excel
• Open to feedback, coachable
• Strong team player
• Self Starter with strong ownership skills, willing to go above and beyond the job description
• Creative and innovative

Why Join Wrike? 

• 25 calendar days of paid vacation
• Sick Leave Compensation (5 Paid Uncertified Sick Days)
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Medical Insurance (Employees + Dependents)
• Hybrid Working Model
• School Allowance (Up to €600/month for school aged kids)
• Simcard w/ Unlimited Internet Access for active employees
• Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays

At Wolt, you can grow your career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world.

Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. 

What you’ll be doing

As Country Sales Lead, you will be responsible for driving both restaurant and SMB retail acquisition across Cyprus and Malta. You’ll set strategy, coach and develop your team, and use data to guide decision-making and identify opportunities. Working closely with onboarding and support leads, you’ll ensure new partners are successfully integrated and set up for long-term success.

Day-to-day in this role you’ll:

• Build and lead the SMB acquisition teams in both markets, setting KPIs, monitoring performance, and providing structured feedback
• Develop and execute plans to target gaps and opportunities in both markets, including identifying SMBs that are a great fit for Wolt
• Build relationships with potential key SMB partners and manage the sales pipeline systematically
• Negotiate partnership terms while analyzing potential performance to set profitable business agreements
• Make sound business decisions by combining market intuition with data insights
• Foster a positive team culture that enables growth and collaboration
• Lead by example by living Wolt’s values and behaviors

Our humble expectations 

• 6–8 years of experience in B2B field sales, ideally in marketplaces, tech, or hospitality.
• 2–4 years leading sales teams: hiring, onboarding, coaching, and guiding performance toward clear goals.
• Own regional acquisition plans and KPIs, setting meaningful targets and holding your team accountable.
• Built repeatable sales processes and champion CRM hygiene, pipeline discipline, and reliable forecasting.
• Negotiate with senior SMB partners and structured win-win deals that balance partner value and solid unit economics.
• Make data-driven decisions, blending local know-how with performance dashboards and weekly insights.
• Collaborate closely with onboarding, support, and marketing teams to remove friction and deliver smooth, on-time launches.
• Foster a strong, supportive team culture, offering clear direction, giving feedback early and often, and creating a low-ego, high-ownership environment.
• Communicate clearly and confidently in both English and Greek.

What we offer

💸 Strong remuneration package– A highly competitive compensation package, including base salary and variables.

🍔 Wolt Perks – Discounts on your Wolt orders for restaurant and retail shops.

🚘Transportation - Company car provided for this role.

💻Work equipment - We set you up to success with our cutting-edge, work equipment.

Why you’ll love it

🚀Global and growing fast: Be part of a fast-moving scaleup

🤩Ride of a lifetime: Accelerate your career and build your sales skills 

💪Instant impact: Take ownership and make a difference

💙Big hearts and small egos: Surround yourself with smart, friendly people

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! 

We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙

Wolt is a Finnish technology company and we’re best known for our food delivery platform. In 2014, we started with restaurant food delivery in Helsinki, Finland. Today, we're in the delivery of (almost) everything, our platform is available in 30+ countries and used by more than 50 million consumers, and our diverse and talented team is already over 14,000 strong. From day one, we built our tech with scaling in mind. This allows us to operate efficiently across small countries and even small cities. Now, together with DoorDash, we’re building a global leader in our industry.

The role you are looking at is a part of Wolt Market - our very own grocery stores that deliver unprecedented convenience and world leading customer experience. People across 21 countries can order their groceries and have them delivered to their doorstep at lightspeed!

Job summary, basic purpose of the role:

• As a Wolt Market Supply Chain Manager, you will play a key role in managing and optimizing supply chain operations across assigned markets. You will work closely with suppliers, internal teams, and other stakeholders to ensure smooth procurement processes, inventory management, and supplier collaboration.
• You will demonstrate ownership of supply chain efficiencies and play a critical role in building, managing and optimizing a complex procurement and replenishment setup that continues to evolve and expand. You will produce and analyze weekly metrics and be involved with all aspects of operational supplier management.
• You ensure strong execution of defined supply chain standards and contribute to translating strategic priorities into operational improvements across the markets you support.

Key tasks and responsibilities of the role:

• Own and manage inventory systems and replenishment processes.
• Handle moderate to complex issues such as ordering optimization, service level deviations, and inventory imbalances.
• Work independently on daily operational and tactical tasks while ensuring alignment with broader supply chain priorities.
• Communicate and collaborate with vendors, Category, Operations and other internal stakeholders.
• May lead small teams or provide guidance and oversight to junior supply chain roles.
• Manage inventory related projects such as launching new product flows, process improvements, or system enhancements.
• Make decisions regarding stock adjustments, forecast changes, and corrective actions to improve availability and reduce waste.
• Work closely with vendors and internal departments to improve operational performance and supplier collaboration.
• Suggest and implement process improvements related to inventory optimization and supply chain efficiency.
• Analyze inventory and performance data, identify trends, and drive corrective actions.

Qualifications for the role:

• Experience in supply chain management, inventory management or procurement with a proven track record of delivering results.
• Strong understanding of replenishment models and inventory optimization.
• Ability to manage multiple projects, prioritize effectively and drive execution.
• Strong analytical skills and experience working with data to support decision making.
• Excellent communication skills and ability to collaborate with cross functional teams.
• High attention to detail and ability to operate both strategically and operationally.
• Experience in retail supply chain environments is considered a strong advantage.
• Excellent skills in G Suite or MS Office, especially Excel.
• Fluency in English and in Greek.

About the Role: 

Wrike is looking for an energetic, passionate, customer orientated and experienced individual to join our team as a Customer Success Manager. You will be responsible for managing a portfolio of Mid Market /enterprise customers in EMEA. In this role you should have experience understanding customers’ business strategies and leading them to their desired outcomes. You will have a growth mindset who can provide leadership and measurable recommendations to ensure customers take full advantage of the Wrike platform and they receive maximum value.

Team Dynamics:

You will be part of the incredible international globally distributed Customer Success Team and will work alongside other talented and passionate CSMs in an environment that prizes growth mindset, mutual support, and creative problem-solving.

Your Impact:

• By building strong customer relationships and act as the Wrike advocate to our customers throughout their Wrike journey
• By partnering with customers to establish clear business goals, timelines, priorities and metrics of success. (executing success plans & EBRs)
• By creating, executing and managing comprehensive engagement and communication strategies that proactively ensure customer ROI and NET MRR growth.
• By serving as the Wrike subject matter expert (SME) in providing guidance and addressing challenges on work management to customers
• By being a Team Player. You’ll be collaborating with multiple teams on a regular basis (Sales, Professional Services, Support, Product, etc) and will help to build the CS “brand” across our entire organization
• By monitoring your entire book of business and work towards targets, leveraging key account metrics to identify areas of opportunity as well as managing churn avoidance.
• By maintaining and leveraging our Customer Success Management platform to maintain detailed customer centric actions and communication plans
• By leading end-to-end Success Plan execution, connecting customer objectives to measurable outcomes, and holding accountability for delivering and evidencing value over time.

This is an 18-month contract position for a maternity cover 

Your Qualifications: 

• Full fluency in English and German 
•  2+ years experience in Customer Success Management or customer facing-role supporting mid market clients.
• Experience working with Marketing teams, Professional Services, IT teams, PMO teams.
• Ability to build and maintain strong relationships with a diverse set of clients, including senior leadership.
• Knowledge and hands-on experience in project management, business process redesign, and change management.
• Great people skills: genuine, warm, positive, engaging, connects well with people, friendly, empathetic, you show tact and poise under pressure when dealing with difficult interpersonal situations, and possess a high degree of patience
• Willing to dive into technical details of a product to understand it thoroughly

Standout Qualities: 

• Having a problem solver mentality, being a critical thinker and generally curious
• A passion for learning and improving every day, motivated to excel
• Openness to receiving feedback, being coachable
• A strong team player attitude
• Possessing a self starter attitude with strong ownership skills, willing to go above and beyond the job description
• A creative and innovative approach

Why Join Wrike? 

• 25 calendar days of paid vacation
• Sick Leave Compensation (5 Paid Uncertified Sick Days)
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Medical Insurance (Employees + Dependents)
• Hybrid Working Model
• School Allowance (Up to €600/month for school aged kids)
• Simcard w/ Unlimited Internet Access for active employees
• Office Lunch Allowance (via Wolt) on Wednesdays / Thursday

KYC Onboarding Analyst - Ebury Institutional Solutions (EIS) vertical

Ebury Nicosia Office - Hybrid: 4 days in the office, 1 day working from home per week

In this pivotal role, you will be responsible for conducting comprehensive Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) checks for our diverse range of corporate clients, including Trust & Corporate Service Providers, MiFID clients, Funds, and Special Purpose Vehicles (SPVs). You will play a crucial part in the Ebury onboarding process, ensuring compliance with all relevant legislative and regulatory requirements while maintaining direct contact with clients to effectively communicate our onboarding standards. Your keen analytical skills will be essential as you identify complex ownership structures and financial transaction patterns, allowing you to make informed risk-based decisions on client applications. You'll thrive in a fast-paced environment, managing your own portfolio of cases and collaborating with various teams to streamline processes and enhance client experiences. With a minimum of 3-4 years of experience in CDD and EDD, you will bring a comprehensive understanding of financial crime typologies and a proactive mindset to our dynamic team. If you are highly organized, detail-oriented, and possess excellent communication skills, we want you to be part of our mission to make Ebury a leader in financial services. Join us in shaping a secure financial future for our clients while advancing your career in a supportive and innovative environment. Apply now to become an integral part of our Onboarding team at Ebury!

What you’ll do

• Safeguarding Ebury, our existing Clients and prospective Client relationships from financial crime risk - including money laundering, terrorist financing, bribery and corruption, fraud, sanctions risk, tax evasion and reputational risk
• Performing anti-financial crime checks as part of the Ebury Onboarding process for corporate clients in compliance with relevant legislative, regulatory and internal requirements
• EIS collaborates with a diverse range of clients, including Trust & Corporate Service Providers, MiFID clients, Funds, and SPV’s
• Comprehensive CDD and EDD checks for EIS clients, including the KYC process, identification and analysis of complex ownership structures, financial statements and transaction patterns
• Comprehensive knowledge of funds, trusts and SPV’s
• CDD/EDD analysis across all types of legal entities and business sectors in a variety of jurisdictions with an emphasis on local clients
• Direct contact with clients
• Presentation of Ebury’s onboarding requirements to clients in a clear and compliant manner
• Identification of red flags and exposure to financial crime risk, including escalation to Compliance and Senior Management where required
• Making risk-based decisions to onboard or reject applications
• Efficient management of a personal portfolio of onboarding cases
• Ability to function and communicate effectively in a multi-jurisdictional environment
• Proactive follow-up with clients and sales representatives to ensure timely completion of onboarding analysis
• Documenting client files in a structured format compliant with internal requirements
• Identifying opportunities for improvement within the onboarding process
• Support ad-hoc projects within the department and wider business as required
• Validation of checks carried out by other members of the team
• Support in training delivery

What you’ll need

• Business fluent in written and spoken English
• Minimum of 2 years of experience conducting CDD and EDD with corporate clients
• Understanding of CDD specific to complex entity types, including Funds and Limited Partnerships
• Advanced knowledge of red flags and financial crime typologies relevant to the payments, FX space and Institutional space
• Proactive, with the ability to work effectively within a fast-paced and high-pressure environment
• Highly organised, with the ability to work to deadlines, multi-task, and prioritise and re-prioritise workload as needed
• Diligent, with excellent attention to detail
• Effective critical thinking skills, with the ability to find solutions to problems independently
• Strong communication skills, both written and verbal including working alongside the Front Office
• Co-operative, and comfortable working in a team environment, including remote teams
• Curious and engaged, who takes ownership of their own learning journey by asking questions and seeking out new information
• Adaptable, with the ability to cope with changing products, processes and procedures
• Motivated and driven, with a desire to make Ebury a success
• Experience of direct client contact within financial services is a plus

Why Ebury?

• Competitive Starting Salary with an annual discretionary bonus that truly rewards your performance from day one
• Dedicated Mentorship: Learn directly from experienced managers who are invested in your success
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best
• Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits
• Central Office: A fantastic location with excellent transport links

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!

#LI-JG1

We are looking for a shift-based CS Operations Team Lead to join the Customer Support department based in Nicosia, Cyprus. Please note that this is a full-time, permanent employment opportunity. 

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

 In this role, you will be responsible for the performance, engagement, and real-time execution of an in-house support team, while maintaining visibility over outsourced partner operations.

You will act as the first layer of operational stability during live shifts, ensuring KPI delivery through active coaching, queue oversight, and strong cross-functional collaboration.

• Lead, develop, and engage a team of Customer Support agents and specialists, driving a high-performance culture through coaching, regular feedback, and performance management.
• Own real-time operations, ensuring queue health, effective staffing, and smooth execution across in-house and BPO teams.
• Drive team performance against key KPIs (speed, quality, resolution, customer satisfaction), using data to identify gaps and implement improvements.
• Own customer support quality, including QA oversight, calibration alignment, and continuous improvement of the customer experience.
• Support hiring, onboarding, and training, while maintaining up-to-date knowledge base content and ensuring team readiness.
• Collaborate with stakeholders and use data-driven insights to improve processes, influence decisions, and drive operational and strategic improvements.

• You have experience in leading Customer Support teams in a fast-paced, operational environment.
• You are comfortable working in a shift-based setup and managing real-time operations.
• You have strong coaching and feedback skills, with experience in performance management.
• You have a data-driven mindset, with the ability to translate metrics into actions.
• You are a confident stakeholder manager, able to communicate clearly and influence decisions.
• You are highly organised, proactive, and focused on delivering a strong customer experience.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.

*Some perks may differ depending on your location and role.

We are looking for a junior Product Manager with a major focus on the Customer Service stream. In this role, you will work on making our CS team more efficient, proactive, and personalised, ensuring consistent quality across every interaction.

What You Will Be Doing

• Lead a cross-functional team of engineers, designer and product analyst
• Manage your team's roadmap to align with Wheely’s mission
• Own your team’s products (existing and new) across from idea, through development, to launch, growth and maintenance:
  • Analyse customer issues and identify product opportunities to reduce the need to contact Customer Service
  • Support the implementation of AI-driven automation in chauffeur contacts
  • Work on internal tools that increase the speed and consistency of contact resolution
  • Find product solutions that help Customer Service agents deliver a more personal experience

Requirements

• Internship (with the possibility to transition into full-time employment)
  • STEM degree from a top university (fresh grad) or a final year student
• Full-time:
  • STEM degree from a top university
  • 6-12 months of relevant internship or working experience in a hi-growth environment (tech, top-tier consulting company, top-tier investment bank or VC)
• A passion for great UX/UI
• Outstanding written communication
• Highly analytical

What we offer

• Office-based role in West London, four days a week with flexible start and finish times, plus one remote day of your choice
• Salary: £65000 annual 
• Employee stock options plan
• Private medical and dental insurance
• Life and critical illness cover
• Latest-generation MacBook Pro and 4k display
• Monthly credit towards Wheely journeys
• Cycle to Work scheme
• Professional development stipend

As the CRM & Loyalty Lead / Head of CRM, you will take ownership of our CRM function from day one. You'll oversee lifecycle marketing, newsletters and loyalty campaigns across both consumer and business segments, utilizing multiple channels including email, push notifications, and in-app messaging.

Reporting directly to the founders and executive team, you'll collaborate with the Partnerships team on high-profile campaigns tied to prestigious events such as Royal Ascot and Henley Regatta. You'll also work closely with the Product team on technical integrations to enhance user experiences.

Our core marketing stack features Braze as the primary platform for execution, alongside Metabase for data insights. For someone who brings strong strategic capability and proven proficiency in Braze, you may be considered for a Head of CRM appointment from the outset. Otherwise, starting at Lead level, this role offers a clear progression path, with the potential to advance into a Head of CRM position within 12-18 months, based on performance and impact.

Responsibilities

• Develop and lead CRM strategy and execution for lifecycle, partnership, and product initiatives, partnering cross-functionally to plan and deliver campaigns across email, push, and in-app channels.
• Drive continuous improvement of business and channel-specific KPIs (conversions, churn, etc.), maintaining a clear optimization roadmap and documenting best practices.
• Identify and integrate opportunities from product/city launches and key event moments into lifecycle programs, leveraging automation, personalization, advanced segmentation, and testing roadmaps (including A/B and multivariate experiments).
• Collaborate with Analytics, Product/Growth, Partnerships, Design, and Engineering teams on email strategy, technical integrations, and product enhancements.

Requirements

• 5+ years of hands-on experience in CRM campaign management.
• Extensive experience with customer engagement and marketing automation platforms such as Braze, Iterable or similar.
• Proven expertise in A/B and multivariate testing, including experiment design, execution, and post-campaign analysis to inform optimizations.
• Strong data-driven mindset with the ability to independently pull and analyze segmentation, engagement, and performance metrics.
• Proficiency in basic HTML/CSS troubleshooting and templating languages for personalization.

What we offer

• Office-based role in West London, four days a week with flexible start and finish times, plus one remote day of your choice
• Competitive salary
• Employee stock options plan
• Private medical and dental insurance
• Life and critical illness cover
• Best-in-class equipment
• Monthly credit towards Wheely journeys
• Cycle to Work scheme
• Professional development stipend
• Relocation support, including visa sponsorship and allowance

We are looking for a junior Product Manager with a major focus on the Customer Service stream. In this role, you will work on making our CS team more efficient, proactive, and personalised, ensuring consistent quality across every interaction.

What You Will Be Doing

• Lead a cross-functional team of engineers, designer and product analyst
• Manage your team's roadmap to align with Wheely’s mission
• Own your team’s products (existing and new) across from idea, through development, to launch, growth and maintenance:
  • Analyse customer issues and identify product opportunities to reduce the need to contact Customer Service
  • Support the implementation of AI-driven automation in chauffeur contacts
  • Work on internal tools that increase the speed and consistency of contact resolution
  • Find product solutions that help Customer Service agents deliver a more personal experience

Requirements

• STEM degree from a top university
• 6-12 months of relevant internship or working experience in a hi-growth environment (tech, top-tier consulting company, top-tier investment bank or VC)
• A passion for great UX/UI
• Outstanding written communication
• Highly analytical

What we Offer

• Office-based role in Nicosia, four days a week with flexible start and finish times, plus one remote day of your choice
• Competitive salary
• Employee stock options plan
• Private medical and dental insurance
• Daily Lunch allowance
• Latest-generation MacBook Pro and 4k display
• Professional development stipend
• Relocation support, including visa sponsorship and allowance

We are looking for a skilled Frontend Engineer to join one of our dynamic technical teams, such as Wheely for Business (B2B) or Pricing. 

Responsibilities

• Design and develop visually stunning, high-performance user interfaces for Wheely's luxury customer-facing services, implementing scalable and reusable front-end components.
• Contribute to the front-end platform through technical frameworks, improving security, privacy, and development processes.
• Collaborate closely with Product Designers, Product Managers, and other Software Engineers to bring concepts to life and ensure the technical feasibility of UI/UX designs.
• Contribute to continuous improvement of development workflows, including CI/CD pipelines, testing frameworks, and technical documentation
• Manage individual project priorities, deadlines, and deliverables.

We are looking for individuals who have:

• A strong attention to detail, with a passion for delivering exceptional user experiences through advanced UI/UX design.
• An agile mindset and the ability to work independently while thriving in a team environment.
• Strong communication skills, with the ability to articulate technical concepts clearly and collaborate effectively with cross-functional teams.
• A proactive approach, with a willingness to take ownership of tasks and contribute beyond your immediate responsibilities to support the team's success.

If you are a frontend engineer passionate about creating luxurious digital experiences and are excited to work on a high-impact team, we would love to hear from you.

Requirements

• At least 4 years of experience in a Software Engineer, Frontend / Frontend Engineer / Frontend Developer role.
• Proficiency in HTML, CSS, JavaScript, and Browser APIs.
• At least 3 years of experience with TypeScript, React, Redux or alternative state management libraries (e.g. MobX).
• Experience with performance optimization, maintainability, and rich UI design.
• Experience with SaaS, PostCSS, and modern build tools such as Webpack or their alternatives.
• Experience with automated testing, such as end-to-end tests (Playwright, Selenium), UI/Component tests (e.g. using Jest), or snapshot tests.
• STEM (technical) degree.

What we Offer

• Office-based role in Nicosia, four days a week with flexible start and finish times, plus one remote day of your choice
• Competitive salary
• Employee stock options plan
• Private medical and dental insurance
• Daily Lunch allowance
• Latest-generation MacBook Pro and 4k display
• Professional development stipend
• Relocation support, including visa sponsorship and allowance

About the Role:

Your Impact:

• Develop and enhance Kotlin-based backend services that power Wrike’s mobile application
• Contribute to the core platform, including APIs, business logic, and performance optimizations tailored for mobile use cases
• Collaborate closely with iOS, Android, QA, product, and design teammates to deliver high-quality features
• Participate in code reviews and peer reviews to maintain engineering quality and consistency
• Help evolve the mobile backend service and propose innovative technical solutions using Kotlin
• Support the delivery of a reliable, scalable, and user-friendly mobile experience for Wrike customers

Your Qualifications:

• 4–6 years of software development experience using Java, Spring, MyBatis, PostgreSQL, and Maven
• Production experience building backend systems and services
• Good understanding of backend architecture, SOLID principles, and REST APIs
• Strong knowledge of SQL and API design
• Ability to keep solutions simple, scalable, and maintainable
• Strong communication skills in English
• Commitment to continuous learning and improvement
• At least 1 year of production experience with Kotlin is preferred

Standout Qualities:

• Experience working closely with mobile engineering teams
• Experience working in global or distributed teams
• Background in SaaS products or enterprise software
• Proactive approach to technical decision-making and implementation
• Ability to identify weaknesses in current solutions and suggest meaningful improvements
• Strong collaborative mindset and willingness to partner across teams to achieve shared goals
• Positive attitude that contributes to a fun, productive, and supportive team environment

Team Dynamics:

Our Work Style:

Why Join Wrike?

• 25 calendar days of paid vacation
• Sick Leave Compensation (5 Paid Uncertified Sick Days)
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Medical Insurance (Employees + Dependents)
• Hybrid Working Model
• School Allowance (Up to €600/month for school aged kids)
• Simcard w/ Unlimited Internet Access for active employees
• Office Lunch Allowance (via Wolt) on Wednesdays / Thursday

What’s Next?

• Interview with a Recruiter 30mins
• Technical interview 105 mins
• Cultural interview 90 mins

Your recruitment buddy will be Aleksandar Chernev, Senior Technical Recruiter.

#LI-AC1

Established in 2004, we are a tech pioneer offering world-class adult entertainment and games on some of the internet’s safest and most popular platforms. With the support of an international team of dynamic and collaborative innovators, we are on a mission to enable safe user experiences and empower our communities by celebrating diversity, inclusion, and expression — all while maintaining robust trust-and-safety protocols. 

We embrace the best of both worlds! Local talent can thrive in our collaborative office space with the flexibility of a hybrid work environment, while remote team members play an integral role in shaping our dynamic culture from afar. We have offices in Montreal (Quebec), Austin (Texas) and Nicosia (Cyprus). 

*A select number of positions require full-time in office attendance* 

If you're a Senior Go developer and want to get the chance to work on an ads platform that serves over 2.5 billion impressions daily, then keep reading. As a key member of the Ads delivery team you will have a mandate to take part in all stage of the ads delivery system development life cycle. 

What you'll be doing:

• Maintain existing system/product and support customer requests
• Design, implement and deploy new functionality/module/product
• Research/analyze new technology for ads delivery platform

What you'll need to be successful:

Must Haves: 

• Bachelor's Degree in Computing Science or related field
• Deep knowledge of Golang
• 3 to 5 years experience in programming with design/development of high performance system
• Familiar with networking programming such as tcp/ip programming
• Solid understanding of Object Oriented concepts
• Familiar with Web/Http server, such as nginx
• Good working knowledge of languages like BASH, Python on Linux

Nice to Have:

• Working experiences of java/c/c++ programming 
• Familiarity with NoSQL DB (Redis, etc.) 
• Broad knowledge of many of the following: Linux Administration, network, Web Servers, virtualization, security, availability, redundancy and monitoring.

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees

In this role you may be exposed to adult content

Established in 2004, we are a tech pioneer offering world-class adult entertainment and games on some of the internet’s safest and most popular platforms. With the support of an international team of dynamic and collaborative innovators, we are on a mission to enable safe user experiences and empower our communities by celebrating diversity, inclusion, and expression — all while maintaining robust trust-and-safety protocols. 

We embrace the best of both worlds! Local talent can thrive in our collaborative office space with the flexibility of a hybrid work environment, while remote team members play an integral role in shaping our dynamic culture from afar. We have offices in Montreal (Quebec), Austin (Texas) and Nicosia (Cyprus). 

*A select number of positions require full-time in office attendance* 

If you're a Senior Go developer and want to get the chance to work on an ads platform that serves over 2.5 billion impressions daily, then keep reading. As a key member of the Ads delivery team you will have a mandate to take part in all stage of the ads delivery system development life cycle. 

What you'll be doing:

• Maintain existing system/product and support customer requests
• Design, implement and deploy new functionality/module/product
• Research/analyze new technology for ads delivery platform

What you'll need to be successful:

Must Haves: 

• Bachelor's Degree in Computing Science or related field
• Deep knowledge of Golang
• 3 to 5 years experience in programming with design/development of high performance system
• Familiar with networking programming such as tcp/ip programming
• Solid understanding of Object Oriented concepts
• Familiar with Web/Http server, such as nginx
• Good working knowledge of languages like BASH, Python on Linux

Nice to Have:

• Working experiences of java/c/c++ programming 
• Familiarity with NoSQL DB (Redis, etc.) 
• Broad knowledge of many of the following: Linux Administration, network, Web Servers, virtualization, security, availability, redundancy and monitoring.

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees

In this role you may be exposed to adult content

Established in 2004, we are a tech pioneer offering world-class adult entertainment and games on some of the internet’s safest and most popular platforms. With the support of an international team of dynamic and collaborative innovators, we are on a mission to enable safe user experiences and empower our communities by celebrating diversity, inclusion, and expression — all while maintaining robust trust-and-safety protocols. 

We embrace the best of both worlds! Local talent can thrive in our collaborative office space with the flexibility of a hybrid work environment, while remote team members play an integral role in shaping our dynamic culture from afar. We have offices in Montreal (Quebec), Austin (Texas) and Nicosia (Cyprus). 

*A select number of positions require full-time in office attendance* 

If you're a Senior Go developer and want to get the chance to work on an ads platform that serves over 2.5 billion impressions daily, then keep reading. As a key member of the Ads delivery team you will have a mandate to take part in all stage of the ads delivery system development life cycle. 

What you'll be doing:

• Maintain existing system/product and support customer requests
• Design, implement and deploy new functionality/module/product
• Research/analyze new technology for ads delivery platform

What you'll need to be successful:

Must Haves: 

• Bachelor's Degree in Computing Science or related field
• Deep knowledge of Golang
• 3 to 5 years experience in programming with design/development of high performance system
• Familiar with networking programming such as tcp/ip programming
• Solid understanding of Object Oriented concepts
• Familiar with Web/Http server, such as nginx
• Good working knowledge of languages like BASH, Python on Linux

Nice to Have:

• Working experiences of java/c/c++ programming 
• Familiarity with NoSQL DB (Redis, etc.) 
• Broad knowledge of many of the following: Linux Administration, network, Web Servers, virtualization, security, availability, redundancy and monitoring.

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees

In this role you may be exposed to adult content

Established in 2004, we are a tech pioneer offering world-class adult entertainment and games on some of the internet’s safest and most popular platforms. With the support of an international team of dynamic and collaborative innovators, we are on a mission to enable safe user experiences and empower our communities by celebrating diversity, inclusion, and expression — all while maintaining robust trust-and-safety protocols. 

We embrace the best of both worlds! Local talent can thrive in our collaborative office space with the flexibility of a hybrid work environment, while remote team members play an integral role in shaping our dynamic culture from afar. We have offices in Montreal (Quebec), Austin (Texas) and Nicosia (Cyprus). 

 *A select number of positions require full-time in office attendance* 

The Data Warehouse Services team plays a vital role in our organization. They are responsible for storing vast quantities of data from many sources and responsible for disseminating data across the organization to various different groups. They are one of the backbones of data at our organization and they are seeking a Senior Data Analyst to join their team. 

What you'll be doing: 

• Collaborate with internal stakeholders including; Directors, Analysts, and Developers to understand business objectives and requirements, and help define the strategy, content, and features for our reporting environments. 
• Engage with business partners at all levels to discuss and clarify data analysis, needs and requirements. 
• Analyze data structures and content from data marts to support business intelligence initiatives.
• Thrive in a fast-paced environment, where multitasking and adaptability are essential. 
• Participate in brainstorming sessions to define functional requirements, organize content, map process flows, and specify report features. 
• Develop and optimize queries to investigate data issues or new reporting structures for various business units.  
• Work closely with Database Administrators and Developers to estimate time and effort for report projects and refining these estimates throughout the project.  
• Collaborate with Project Managers to track project status, identify potential risks,and resolve issues as they arise. 
• Become a subject matter expert in relevant business domains and reporting tools.  
• Assist in coordinating and maintaining development roadmaps to ensure alignment with business goals. 

What you'll need to be successful: 

Must Haves: 

• 5+ years of experience in a similar role. 
• Knowledge of tools to create, extract, and analyze from SQL Server / Excel / PowerBI / Fabric / Cubes. 
• Strong customer support experience. 
• Understanding Data flow Concepts. 
• Understanding Business Model Concepts. 

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees  

In this role you may be exposed to adult content  

Established in 2004, we are a tech pioneer offering world-class adult entertainment and games on some of the internet’s safest and most popular platforms. With the support of an international team of dynamic and collaborative innovators, we are on a mission to enable safe user experiences and empower our communities by celebrating diversity, inclusion, and expression — all while maintaining robust trust-and-safety protocols. 

We embrace the best of both worlds! Local talent can thrive in our collaborative office space with the flexibility of a hybrid work environment, while remote team members play an integral role in shaping our dynamic culture from afar. We have offices in Montreal (Quebec), Austin (Texas) and Nicosia (Cyprus). 

 *A select number of positions require full-time in office attendance* 

The Data Warehouse Services team plays a vital role in our organization. They are responsible for storing vast quantities of data from many sources and responsible for disseminating data across the organization to various different groups. They are one of the backbones of data at our organization and they are seeking a Senior Data Analyst to join their team. 

What you'll be doing: 

• Collaborate with internal stakeholders including; Directors, Analysts, and Developers to understand business objectives and requirements, and help define the strategy, content, and features for our reporting environments. 
• Engage with business partners at all levels to discuss and clarify data analysis, needs and requirements. 
• Analyze data structures and content from data marts to support business intelligence initiatives.
• Thrive in a fast-paced environment, where multitasking and adaptability are essential. 
• Participate in brainstorming sessions to define functional requirements, organize content, map process flows, and specify report features. 
• Develop and optimize queries to investigate data issues or new reporting structures for various business units.  
• Work closely with Database Administrators and Developers to estimate time and effort for report projects and refining these estimates throughout the project.  
• Collaborate with Project Managers to track project status, identify potential risks,and resolve issues as they arise. 
• Become a subject matter expert in relevant business domains and reporting tools.  
• Assist in coordinating and maintaining development roadmaps to ensure alignment with business goals. 

What you'll need to be successful: 

Must Haves: 

• 5+ years of experience in a similar role. 
• Knowledge of tools to create, extract, and analyze from SQL Server / Excel / PowerBI / Fabric / Cubes. 
• Strong customer support experience. 
• Understanding Data flow Concepts. 
• Understanding Business Model Concepts. 

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees  

In this role you may be exposed to adult content  

More about Wrike Team

At Wrike, everyone’s voice matters - our Scrum teams (with FE, BE, QA, UI, UX, and a PO) are at the heart of decision-making. Backend engineers in product teams handle both business logic and technical challenges, while technical teams ensure smooth internal tooling, CI/CD, and a great developer experience. We invest in our architecture, deploy daily with hardly any merge conflicts, and encourage backend engineers to change things up, work on technical improvements, and help shape product plans by sharing ideas with POs. As we move toward a microservice architecture, product teams enjoy more ownership and flexibility, with support from the technical teams. Our goal is to make clients’ lives easier by building simple, powerful solutions that work for everyone - from startups to large enterprises.

Are you a passionate Backend Engineer? This isn’t a typical job posting - it’s an invitation to connect with Wrike for future possibilities. By joining our talent pool, you can introduce yourself and learn more about our culture, projects, and technology. We’re always eager to meet talented professionals, even if we don’t have an open position right now. Apply today if you’d like to start a conversation and discover more about life at Wrike.

What We’re Working On:

• Designing, building, and improving product features from the ground up or enhancing existing ones
• Tackling complex challenges together and refining solutions as a team
• Ensuring high technical quality through code reviews, testing, and task estimation
• Embracing fast, iterative development and following best practices
• Using AI tools daily to automate tasks and boost productivity
• Continuously learning and supporting each other’s growth

Our Stack:

• Java (21), Spring, REST APIs, SQL
• PostgreSQL, Redis, RabbitMQ
• Unit/integration testing, Java web stack
• AI tools (Cursor, Zencoder, etc; internal AI portal; internal MCP)

Why Join Wrike? 

• 25 calendar days of paid vacation
• Sick Leave Compensation (5 Paid Uncertified Sick Days)
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Medical Insurance (Employees + Dependents)
• Hybrid Working Model
• School Allowance (Up to €600/month for school aged kids)
• Simcard w/ Unlimited Internet Access for active employees
• Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays

Interested in joining Wrike when the right opportunity opens up? Apply to our Senior Backend Engineer Talent Pool today. We’ll reach out as soon as a suitable role becomes available, or simply to arrange a Meet & Greet call.

Your recruitment buddy will be Alexandra Vorobyova, Lead Recruiter.

#LI-AV1

About the Role:

We’re looking for a Product Manager who operates where data, strategy, and customer value meet. You’ll own and evolve our analytics domain, shaping the tools and experiences that transform raw data into clear, actionable insight. 

As the leader of the in-product Analytics team, you’ll push an already market-leading capability further by evolving dashboards from static reporting to intelligent systems powered by trend detection, predictive forecasting, anomaly identification, AI-generated insights and prescriptive recommendations that proactively guide customer decisions.

You will own one of Wrike’s most strategically important and highly adopted feature areas, used by our most active users across more than 17,000 customer accounts. This is not incremental optimization, it’s full ownership of the analytics experience end to end, from vision and data foundations to customer-facing insight delivery. You’ll set the direction, make the trade-offs, and drive execution for a capability that directly impacts enterprise decision-making, retention, and expansion.

Our Work Style:

You will have full ownership of the analytics roadmap and prioritization, with dedicated engineering and design resources aligned to this domain. This role operates with high autonomy and executive visibility, shaping not only feature delivery but the long-term direction of analytics across the Wrike platform.

Your Impact:

• Product strategy & roadmap: define and own the long-term vision and prioritization for Wrike’s in-product analytics, with a clear mandate to evolve the experience through AI-powered capabilities such as natural language querying, automated insight generation, forecasting and intelligent recommendations.

• Dashboard & visualization experience: lead the design and evolution of intuitive dashboard experiences, including customizable widgets (charts, tables, calendars), dynamic filtering/parameters, calculated fields, trend views, KPI blocks, and pivot capabilities that help customers understand and act on their data.

• Analytical infrastructure: Ensure the reliability and scalability of the data foundation powering customer-facing analytics, including well-structured data models, performant pipelines, real-time synchronization where applicable, and precise aggregation logic. Own and manage strategic partnerships with analytics technology providers such as Sisense and Snowflake to guarantee seamless integration, performance, and long-term platform evolution.

• Stakeholder engagement & adoption: Work with UX research, customer success, sales and enterprise customers to validate dashboard use cases, gather feedback on analytical needs and pain points, and drive adoption and value realization of analytics capabilities.

Your Qualifications:

• Experience: 4+ years of product management, preferably with SaaS products, with a strong track record in customer-facing analytics or reporting. 
• Customer-Centric Mindset: Strong empathy for customers and a passion for delivering exceptional user experiences.
• Product Discovery: You are experienced in conducting market research and user interviews to identify customer needs and pain points. You are also experienced in testing and validating potential solutions with real users to ensure that they effectively address the identified needs.
• Practical AI experience: Hands-on experience with leveraging AI technologies to streamline work and experience with the creation of AI-powered features.
• Collaboration Skills: Ability to work well with cross-functional teams and communicate effectively with many partners across different parts of the organization.

Why this Role is Unique:

• Intelligence transformation: lead Wrike’s evolution from reporting dashboards to proactive, AI-powered decision support.
• Strategic area ownership: Own a highly adopted, business-critical product area used across 17,000+ customer accounts.
• End-to-End scope: Shape everything from customer-facing insight experiences to underlying data models, pipelines, and strategic analytics partnerships.
• High autonomy, high visibility: Drive roadmap and long-term direction with dedicated resources and meaningful executive exposure.

Why Join Wrike?

• 25 calendar days of paid vacation
• Sick Leave Compensation (5 Paid Uncertified Sick Days)
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Medical Insurance (Employees + Dependents)
• Hybrid Working Model
• School Allowance (Up to €600/month for school aged kids)
• Simcard w/ Unlimited Internet Access for active employees
• Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays

What’s next?

• Exploratory call with a Recruiter 
• Meeting with Product Director
• Panel Interview with our representatives of Engineering & Design
• Home Task
• Final Interview with CP
  
  

Your recruitment buddy will be Alexandra Vorobyova, Lead Recruiter.



#LI-AV1

About the Role:  

Wrike’s Backend Reliability (BRE) team is the backbone of our backend infrastructure and the guardian of our uptime. Our mission is to achieve and sustain 99.99% availability while building the tools, components, and safety nets that the entire engineering organization relies on. As a Senior / Staff Backend Engineer on this team, you won’t just close tickets - you’ll architect core reliability solutions that shape how Wrike scales, performs, and recovers from failure.

Your Impact:  

• Design, build, and maintain critical reliability components such as HTTP rate limiters, internal DB schema migration tools, circuit breakers, and distributed Redis-based caching.  
• Troubleshoot complex production issues, optimize PostgreSQL usage, and ensure our distributed systems remain performant and stable under high load.  
• Lead preliminary investigations during severe production incidents: identify likely root causes, assess impact, and propose mitigation options. The long-term fixes are then implemented by the owning team, based on your findings.  
• Create scalable, reusable tools and frameworks that help other engineering teams build more resilient services.  
• Leverage AI-powered tools and coding agents to accelerate development, analyze architectures, and automate repetitive or error-prone tasks.  
• Influence reliability best practices across engineering by sharing knowledge, reviewing designs, and setting high technical standards.

Your Qualifications:  

• Strong expertise with Java/JVM, building scalable, high-performance backend systems; open to leveraging other languages when appropriate.  
• Solid understanding of distributed systems concepts, including high availability, CAP theorem, and fault tolerance.  
• Deep experience with relational databases (PostgreSQL) and key–value / non-relational storages (Redis).  
• Practical experience with containerization and cloud-native environments, including Docker and Kubernetes.  
• Hands-on experience with message brokers such as RabbitMQ or Kafka.  
• Ability to work independently with minimal supervision, using critical thinking to question assumptions and validate your own decisions.  
• Strong written and spoken English skills suitable for collaborating in an international engineering environment.

Standout Qualities:  

• Background in infrastructure engineering or Site Reliability Engineering (SRE), including infrastructure-as-code practices.  
• Experience leading technical initiatives, driving cross-team projects, and mentoring other engineers while remaining an individual contributor.  
• Familiarity with observability and monitoring stacks (e.g., Graylog, Zabbix, Grafana) and/or data analytics tools such as BigQuery.  
• A strong interest in how complex systems fail and a track record of designing them to recover gracefully.

Team Dynamics:  

You will join the Backend Reliability (BRE) team, a small, highly specialized, senior group focused solely on Wrike’s reliability. The team operates as an internal “reliability task force,” partnering closely with product and platform engineering teams across the company. You’ll collaborate with other senior engineers who value autonomy, deep technical discussions, and rigorous engineering practices. The culture is ownership-driven: you are trusted to manage your time, make architectural decisions, and drive initiatives to completion.

Our Work Style:  

The BRE team works on core backend and infrastructure services that support millions of users. We operate in a collaborative environment that values clear communication, thoughtful design, and fast feedback loops.  

• Tech focus areas include: Java/JVM-based services, PostgreSQL, Redis, Docker, Kubernetes, RabbitMQ/Kafka, and observability/monitoring tools.  
• We encourage the use of modern AI-based tooling and coding agents as part of daily development and troubleshooting workflows.  
• Work is organized with an emphasis on impact and reliability goals rather than ticket volume, giving you room for deep work and long-term improvements.  
• Hybrid work mode (Prague, Czech Republic / Nicosia, Cyprus), with flexibility to balance focused individual work and collaborative sessions.

Why Join Wrike?

• 25 calendar days of paid vacation
• Sick Leave Compensation (5 Paid Uncertified Sick Days)
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Medical Insurance (Employees + Dependents)
• Hybrid Working Model
• School Allowance (Up to €600/month for school aged kids)
• Simcard w/ Unlimited Internet Access for active employees
• Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays

What’s next?

• Interview with a Recruiter
• Technical interview
• System Design Interview
• Cultural interview 
  

Your recruitment buddy will be Aleksandar Chernev, Senior Technical Recruiter.

#LI-AC1