About the Team

The Sales team at SevenRooms is on a mission to reshape the hospitality industry by empowering operators to take control of their guest relationships. We’re a passionate, high-performing group of go-getters who act as trusted advisors to restaurants and hospitality groups around the world. We take a consultative approach to sales—identifying business gaps, crafting thoughtful solutions, and helping operators reduce reliance on third-party networks. We believe in the power of hospitality, and we’re proud to partner with businesses to streamline operations and deliver magical guest experiences every day.

About the Role

As an Account Executive, you’ll work directly with restaurants and hospitality groups to understand their business needs and recommend the best-fit SevenRooms solutions—from reservations and table management to online ordering and marketing automation. You’ll drive new business by adding operators to the platform and working closely with our onboarding and account teams to ensure a smooth and enthusiastic transition. This role plays a key part in helping hospitality operators thrive, combining strategic thinking, relationship-building, and product knowledge to deliver real impact.

You’re excited about this opportunity because you will…

• Build and Manage a Sales Pipeline. Identify and engage prospective restaurants and hospitality groups to grow your book of business.
• Showcase the Platform. Present the value of SevenRooms through compelling demos and conversations that help operators understand how we can support their success.
• Lead Sales from Start to Finish. Own the full sales cycle—from prospecting and pitching to negotiation, contracting, and go-live support.
• Deliver Live Product Demos. Conduct live, engaging product walkthroughs both virtually and in person when needed.
• Be a Trusted Partner. Build strong relationships with prospects and clients, always advocating for their success and acting as a true advisor throughout the process.

We’re excited about you because…

• You have 3+ years of experience in hospitality technology sales
• You’re confident presenting to clients both in person and virtually
• You’re self-driven and comfortable working independently, whether in the office or remotely
• You’re tech-savvy and quick to pick up new tools and platforms
• You’re results-oriented and bring energy and focus to your daily work
• You’ve worked with tools like Salesforce, Outreach, or similar systems
• You have a background in hospitality or restaurants (a big plus!)
• You’re open to occasional travel into key markets to connect with clients face-to-face

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

This is not an active job opening, but a way for us to connect with talent as we plan for future opportunities. If you prefer to interview only for currently open roles, we kindly ask that you wait until an active position aligns with your career goals.

We’re always looking for exceptional talent to join us in our mission to make work accessible for everyone, everywhere. While this specific role isn’t currently open, we’re planning for strategic growth in 2026 and beyond. This posting is part of our future opening pipeline initiative, which helps us connect with outstanding professionals early on.

By expressing your interest in this role, you’ll have the opportunity to start a conversation with us about your expertise and learn more about Remote’s vision and goals. It’s also a chance to explore how your career goals might fit into Remote’s exciting journey of global growth. We’ll keep your information on file for 1 year and be in touch if we see a match in that time.

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Lifecycle Specialist - Contracts Management, joining our Employee Lifecycle team.

The Specialist, Lifecycle - Contracts Management will ensure that all contract related activities for Remote’s external employees and clients are performed with focus on legal compliance and superior employee experience without compromising on speed.

You will be reporting to Employee Lifecycle Manager.

What you bring

• Demonstrate proven experience with a strong background in managing employee lifecycle events with care, sensitivity and legal compliance; and providing comprehensive HR support and guidance on employment laws and regulations, spanning various jurisdictions.
• Display excellent communication, influencing, conflict management, and negotiation skills, with the ability to confidently lead difficult conversations to a positive outcome, often where parties have conflicting interests, maintaining professionalism and strict confidentiality.
• Possess advanced proficiency in written and spoken English at a business level, with additional languages considered a plus.
• Show an an aptitude and enthusiasm for innovating and optimizing processes, consistently identifying and implementing opportunities for automation and promoting best practices.
• Demonstrate efficiency in operations, with an awareness of the importance of thorough documentation and data integrity.
• Be Tech-savvy, with the ability to successfully collaborate asynchronously on various tools, and adapt to new and evolving systems.
• Capable of working independently and cohesively in an international team in a fast-paced, asynchronous, remote environment with multiple priorities. Willingness to work flexible hours as needed.
• Familiar with communication, documentation, and project management tools such as Notion, Slack, Zendesk and G-suite.

Key Responsibilities 

Employee Relations Management

• Serve as custodian of employment terms and agreements, and assist Senior Specialists and Experts on complex projects, including implementing and advising clients and employees on employment law changes from Collective Bargaining Agreement updates.
• Draft, tailor and administer all employee lifecycle documents with accuracy and attention to detail for both internal and external employees of Remote through out the employee lifecycle including but not limited to issuance of Employment agreement amendments, Employment documents, Letters and Employment Forms as necessary in the capacity of Remote’s global HR team.
• Advise on employment legislation and provide guidance on both basic and complex legal interpretations as outlined in employment agreements as a trusted consultant to clients and employees.

Team and Operational Excellence

• Collaborate with and coordinate various internal and external stakeholders to ensure compliance in employee lifecycle activities, including but not limited to payroll, legal counsel, government bodies, and trade unions.
• Assist Senior Specialists to manage critical initiatives that impact numerous employees across multiple countries and support HR and financial audits to ensure compliance with local employment regulations.
• Develop and update global internal documentation pertaining to Contracts Management, based on legislative changes, referenced by all internal teams. Proactively address internal and external inquiries on all employment matters in collaboration with Lifecycle’s internal stakeholders.
• Actively identify opportunities for and contribute to process improvements, automation, product development and overall customer and employee experience through the employee lifecycle process.
• Safely manage and maintain employee data and confidential information, adhering to established protocols, and ensuring utmost professionalism and discretion in handling and accessing such information

Practicals

• You'll report to: Manager, Contract management, Lifecycle
• Team: Lifecycle Operations
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; APAC
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. (async) Small challenge
4. Interview with Senior Manager
5. Bar Raiser Interview
6. Prior employment verification check 

Prezzee is a global leader in digital gifting and payments, having sold over 140 million gift cards through partnerships with more than 1,500 brands and serving over 6 million customers worldwide. Our mission is to change lives through the power of giving — leveraging borderless payment technology and innovative digital solutions to help people connect and create memorable moments that truly matter.

We’re looking for a Head of Engineering to lead the delivery of secure, reliable, and scalable technology platforms across payments, e-commerce, and digital gifting. Reporting to the CTO, you’ll lead a large and talented team of onshore and offshore engineers, delivering excellence through modern practices, a strong culture, and close partnership with the business.

A core part of your role will be  embedding AI into Product and Engineering SDLC practices and supporting teams across the broader business to unlock meaningful productivity gains and new capabilities.

What You’ll Do

Lead a High-Performing Engineering Organisation

• Foster a culture of ownership, trust, learning, empowerment, collaboration, and accountability
• Define team structures, squad boundaries, and ways of working to support scalable, high-performing delivery across distributed teams
• Reduce key-person dependencies through knowledge sharing and capability building

Drive AI Transformation & Enablement

• Work with the Delivery Team to define and drive the adoption of AI tools and workflows to improve delivery productivity, quality, and speed to market
• Partner with Product, Operations, Customer, and other business functions to identify and deliver practical AI use cases
• Enable teams across the organisation to effectively adopt AI through tooling, training, and best practices
• Establish guardrails, governance, and standards for responsible and scalable AI usage
• Evaluate emerging AI technologies and translate them into real business impact

Partner With the Business

• Act as a trusted engineering partner to Product and Technology teams
• Be accountable for delivering committed outcomes and navigating complex challenges
• Communicate risks, dependencies, and trade-offs clearly
• Advocate for engineering quality, reliability, and delivery efficiency

Set the Technical Direction

• Define modern engineering standards and technical practices that drive efficiency, quality, and innovation
• Shape architecture and technology choices aligned to global scale and business needs
• Balance innovation, technical debt, and platform reliability to deliver sustainable solutions
• Continuously improve DevOps, CI/CD, DevEx, and automation practices

Lead Engineering Delivery

• Own and deliver the engineering roadmap aligned to organisational strategy
• Ensure distributed teams deliver consistently across feature development, platform improvements, and operational needs
• Remove bottlenecks across onshore and offshore teams through improved processes, tooling, and collaboration

Solution Reliability & Quality

• Uphold engineering standards and guardrails across all teams
• Lead post-incident and retrospective reviews to improve observability, operability, and resilience
• Ensure consistent delivery quality, performance, and security at scale

About You

• Experienced in leading large, distributed engineering teams across onshore and offshore environments
• Strong technical background in AWS, microservices, cloud-native systems, CI/CD, DevOps, DevEx, observability, and secure coding practices
• Proven track record of delivering complex initiatives with high quality and predictable outcomes
• Skilled in shaping engineering operating models and enabling Engineering Managers and leaders
• Commercially minded, with the ability to influence stakeholders and make pragmatic trade-offs

Proven Track Record in AI & Transformation

• Proven experience in the application of AI within Engineering and Delivery practices to increase speed to market and scale teams without impacting quality or security
• Enabling the adoption of AI across broader business functions and within customer experiences
• Ability to translate emerging technology into tangible business outcomes while assessing the potential risks and mitigants 

Why Join Prezzee?
You’ll play a key role in shaping the future of digital gifting at a global scale — working with talented people, modern technology, and a culture that genuinely values openness, excellence, and impact.
At Prezzee, Where We Don’t Just Work – We Innovate, Collaborate, And Shape The Future Of Digital Giving. As Part Of Our Dynamic Team, You’ll Contribute To a Global Company’s Growth While Enjoying a Flexible, Supportive, And Inclusive Work Environment. We Offer

Prezzeeversary Leave – Extra day of annual leave for each year you’re with us.
BirthYay Leave – Celebrate you with a paid day off during your birthday month.
Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs.
ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty.
Office Allowance – One-time payment to upgrade your office setup.
Flexible Work Perks – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year.
Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards – just for being part of the team.
Wellbeing Support – Access to mental, social, financial, and physical wellbeing support via Telus.
Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and our Lunch & Learn sessions.
Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride.
Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers.

Prezzee has been recognised for the third consecutive year as a Computerworld Best Places to Work in IT, and as a Great Place to Work® 2026 across all of our three  regions. We value diversity, collaboration, and innovation in everything we do. Join a global team united by the core values: Give openness, Give greatness, Give magic. Give a damn &  Give Ingenuity.

Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.

About Prezzee

Prezzee is a global leader in digital gifting and payments, having sold over 140 million gift cards through partnerships with more than 1,500 brands and serving over 6 million customers worldwide. Our mission is to change lives through the power of giving—leveraging borderless payment technology and innovative digital solutions to help people connect and create memorable moments that truly matter.

As our Head of Security, you’ll play a critical role in protecting the trust our customers, partners, and teams place in us every day. Reporting to the CTO and as a member of the IT Leadership Team, you’ll lead the evolution of Prezzee’s security, privacy, and compliance maturity -  embedding security-first thinking across the organisation while delivering practical, commercial outcomes that enable growth.

This role blends strategic leadership with hands-on impact, spanning policy and governance, technology uplift, and day-to-day security operations. Your work will directly support Prezzee’s growth ambitions and position us as a market leader in information security and privacy.

What You’ll Do

Lead Our Security Strategy

• Own and deliver a clear, ongoing security roadmap aligned to Prezzee’s risk appetite, business priorities, and growth plans.
  
  
• Continuously uplift our administrative, technical, and procedural security posture across the business.
  
  
• Stay ahead of emerging threats and evolving standards, ensuring Prezzee remains proactive rather than reactive.

Build a Security-First Culture

• Act as the Security Champion across all teams and locations, embedding security awareness into how we work every day.
  
  
• Partner closely with engineering, product, IT, and the wider business to ensure security is at the forefront of design.
  
  
• Manage and mentor a small, high-performing security team, driving engagement and alignment with Prezzee’s purpose.

Governance, Risk & Compliance

• Maintain and expand compliance with frameworks and certifications including PCI, ISO:27001, Cyber Essentials+, ISO:42001 and others as required.
  
  
• Chair and manage the ISMS Committee, ensuring stakeholders have clear visibility of risks, controls, and progress.
  
  
• Lead third-party and vendor security due diligence across tools, partners, and workplace technology.

Operational Security & Incident Management

• Oversee vulnerability management, penetration testing outcomes, and remediation within agreed SLAs.
  
  
• Coordinate security incident prevention, detection, and response across internal teams, MSPs, and partners.
  
  
• Create, maintain, and regularly test cyber security response plans and supporting playbooks.

Tools, Technology & AI Governance

• Select, implement, and manage core security tools including WAF, bot detection, PAM, code scanning, and compliance platforms.
  
  
• Establish and manage an AI security governance model that safely supports workplace enablement and customer experience innovation.
  
  
• Ensure AWS environments and system architectures align with security best practices.

Partner with the Business

• Support Sales and GTM teams with customer security questionnaires, audits, and front-line security engagement.
  
  
• Balance strong security outcomes with a pragmatic, commercial mindset that enables business velocity.
  
  

What You’ll Bring

• A degree in Computer Science, Software Engineering, or a related discipline.
  
  
• 5+ years’ experience in a senior cyber security role, ideally within a systems development or technology-led environment.
  
  
• Strong understanding of AWS technologies and modern cloud architecture models.
  
  
• Proven experience delivering strategic security programs, including policy development, risk management, BCP/DR testing, third-party risk, and end-user device security.
  
  
• Hands-on experience triaging, investigating, and resolving security and operational incidents within SLAs.
  
  
• Deep knowledge of modern cyber security principles, threat landscapes, threat intelligence, and remediation techniques.
  
  
• Experience coordinating outcomes across internal teams, external vendors, auditors, and security partners.
  
  
• A collaborative, business-minded approach with the confidence to influence at leadership level.

Why Join Prezzee?
You’ll play a key role in shaping the future of digital gifting at a global scale — working with talented people, modern technology, and a culture that genuinely values openness, excellence, and impact.
At Prezzee, Where We Don’t Just Work – We Innovate, Collaborate, And Shape The Future Of Digital Giving. As Part Of Our Dynamic Team, You’ll Contribute To a Global Company’s Growth While Enjoying a Flexible, Supportive, And Inclusive Work Environment. We Offer

Prezzeeversary Leave – Extra day of annual leave for each year you’re with us.
BirthYay Leave – Celebrate you with a paid day off during your birthday month.
Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs.
ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty.
Office Allowance – One-time payment to upgrade your office setup.
Flexible Work Perks – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year.
Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards – just for being part of the team.
Wellbeing Support – Access to mental, social, financial, and physical wellbeing support via Telus.
Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and our Lunch & Learn sessions.
Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride.
Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers.

Prezzee has been recognised for the third consecutive year as a Computerworld Best Places to Work in IT, and as a Great Place to Work® 2026 across all of our three  regions. We value diversity, collaboration, and innovation in everything we do. Join a global team united by the core values: Give openness, Give greatness, Give magic. Give a damn &  Give Ingenuity.

Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.

About Prezzee

Prezzee is a global leader in digital gifting and payments, having sold over 140 million gift cards through partnerships with more than 1,500 brands and serving over 6 million customers worldwide. Our mission is to change lives through the power of giving — leveraging borderless payment technology and innovative digital solutions to help people connect and create memorable moments that truly matter.

As our Head of Security, you’ll play a critical role in protecting the trust our customers, partners, and teams place in us every day. Reporting to the CTO and as a member of the IT Leadership Team, you’ll lead the evolution of Prezzee’s security, privacy, and compliance maturity -  embedding security-first thinking across the organisation while delivering practical, commercial outcomes that enable growth.

This role blends strategic leadership with hands-on impact, spanning policy and governance, technology uplift, and day-to-day security operations. Your work will directly support Prezzee’s growth ambitions and position us as a market leader in information security and privacy.

What You’ll Do

Lead Our Security Strategy

• Own and deliver a clear, ongoing security roadmap aligned to Prezzee’s risk appetite, business priorities, and growth plans.
  
  
• Continuously uplift our administrative, technical, and procedural security posture across the business.
  
  
• Stay ahead of emerging threats and evolving standards, ensuring Prezzee remains proactive rather than reactive.

Build a Security-First Culture

• Act as the Security Champion across all teams and locations, embedding security awareness into how we work every day.
  
  
• Partner closely with engineering, product, IT, and the wider business to ensure security is at the forefront of design.
  
  
• Manage and mentor a small, high-performing security team, driving engagement and alignment with Prezzee’s purpose.

Governance, Risk & Compliance

• Maintain and expand compliance with frameworks and certifications including PCI, ISO:27001, Cyber Essentials+, ISO:42001 and others as required.
  
  
• Chair and manage the ISMS Committee, ensuring stakeholders have clear visibility of risks, controls, and progress.
  
  
• Lead third-party and vendor security due diligence across tools, partners, and workplace technology.

Operational Security & Incident Management

• Oversee vulnerability management, penetration testing outcomes, and remediation within agreed SLAs.
  
  
• Coordinate security incident prevention, detection, and response across internal teams, MSPs, and partners.
  
  
• Create, maintain, and regularly test cyber security response plans and supporting playbooks.

Tools, Technology & AI Governance

• Select, implement, and manage core security tools including WAF, bot detection, PAM, code scanning, and compliance platforms.
  
  
• Establish and manage an AI security governance model that safely supports workplace enablement and customer experience innovation.
  
  
• Ensure AWS environments and system architectures align with security best practices.

Partner with the Business

• Support Sales and GTM teams with customer security questionnaires, audits, and front-line security engagement.
  
  
• Balance strong security outcomes with a pragmatic, commercial mindset that enables business velocity.
  
  

What You’ll Bring

• A degree in Computer Science, Software Engineering, or a related discipline.
  
  
• 5+ years’ experience in a senior cyber security role, ideally within a systems development or technology-led environment.
  
  
• Strong understanding of AWS technologies and modern cloud architecture models.
  
  
• Proven experience delivering strategic security programs, including policy development, risk management, BCP/DR testing, third-party risk, and end-user device security.
  
  
• Hands-on experience triaging, investigating, and resolving security and operational incidents within SLAs.
  
  
• Deep knowledge of modern cyber security principles, threat landscapes, threat intelligence, and remediation techniques.
  
  
• Experience coordinating outcomes across internal teams, external vendors, auditors, and security partners.
  
  
• A collaborative, business-minded approach with the confidence to influence at leadership level.

Why Join Prezzee?
You’ll play a key role in shaping the future of digital gifting at a global scale — working with talented people, modern technology, and a culture that genuinely values openness, excellence, and impact.
At Prezzee, Where We Don’t Just Work – We Innovate, Collaborate, And Shape The Future Of Digital Giving. As Part Of Our Dynamic Team, You’ll Contribute To a Global Company’s Growth While Enjoying a Flexible, Supportive, And Inclusive Work Environment. We Offer

Prezzeeversary Leave – Extra day of annual leave for each year you’re with us.
BirthYay Leave – Celebrate you with a paid day off during your birthday month.
Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs.
ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty.
Office Allowance – One-time payment to upgrade your office setup.
Flexible Work Perks – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year.
Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards – just for being part of the team.
Wellbeing Support – Access to mental, social, financial, and physical wellbeing support via Telus.
Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and our Lunch & Learn sessions.
Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride.
Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers.

Prezzee has been recognised for the third consecutive year as a Computerworld Best Places to Work in IT, and as a Great Place to Work® 2026 across all of our three  regions. We value diversity, collaboration, and innovation in everything we do. Join a global team united by the core values: Give openness, Give greatness, Give magic. Give a damn &  Give Ingenuity.

Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.

Who we are:

We're Dexibit. We love dinosaurs and data. Our Kiwi AI product helps visitor attractions (museums to zoos to theme parks) make sense of their data and make better decisions. We work with big international names alongside local favourites like MOTAT and Weta. We’ve been widely recognised in industry and picked up a few awards along the way from HiTech, NZIBA, TIN and more. 

Dexibit recently joined accesso, a global technology company serving over 1,000 venues across 30+ countries. That means our platform, our reach, and the complexity of the problems we get to solve just got a lot bigger. 

What we build :

Dexibit brings together our deep domain knowledge, AI-ready data platform, served through an agentic interface. We create value for our customers by addressing non-trivial tasks like strategic modelling, scheduling, operational reporting and analysing visitor feedback. 

Under the hood, the AI layer orchestrates real business logic and APIs: integration packs, custom datasets and benchmarks, context control features, and our query and visualisation infrastructure. 

The agentic interface is where we're investing new feature development. Think streaming, context window management, tool orchestration, sandboxed execution. There's real depth here, and real problems to solve. 

Where you fit :

We're looking for a product-minded software engineer who can shape what we build and how we build it. You'll be in the code every day. But we value engineers who lead naturally: through design decisions, technical direction, mentorship, and bringing the team along. 

You're full-stack, but you lean heavily to one side, whether that's backend data systems or frontend product engineering. With the depth of our problems (and the leverage that frontier LLMs now give us), we believe strong engineers need real depth on one side while being capable and willing to contribute across the stack. 

What you bring :

You break complex problems into simple, elegant solutions. You're a great communicator with strong customer empathy. You're quick to understand the why behind the work. 

You're a proven engineer (5+ years) with experience across different systems and domains. You've shipped impactful work and can talk honestly about the failures as well as the wins. 

You bring curiosity and humility. You mentor naturally. You're not afraid to give constructive feedback, and you genuinely enjoy learning from others' perspectives. 

Our tech stack :

• Languages we use: English, TypeScript, Java, Python, SQL 

• Data systems: PostgreSQL, DuckDB, Databricks, OLTP/OLAP 

• Platforms: cloud native on AWS (with Ansible + CDK), Datadog, Modal, LangFuse 

• AI/LLM: OpenAI/Anthropic models, Pydantic, AI SDK, LangChain4J, XGBoost, Prophet 

• UI: React, Jotai/Redux Toolkit, BFF, data viz, possibly WASM in the future 

• Systems: mix of serverless, services, and monolith 

• Way of working: cycles, communication over process 

• Dev tooling: Claude Code, Codex. We build AI, and we build with AI 

Details :

• Auckland-based, hybrid (3 days in-office / 2 at home) 

• We're open on level. Whether you're a strong senior engineer or someone with 15 years under your belt, we'll meet you where you're at in terms of title and compensation. 

Even if you can't tick every box, we still encourage you to apply. Dexibit recognises all our team as diverse and unique individuals. 

As an Account Manager you are responsible for managing the day to day operations for your client. You will work with the client team & specialist teams in Wavemaker to ensure the output is of a consistent high quality and that, for responses to brief, the strategic approach flows seamlessly through all facets of the brief response. You will support your Business Director, and ensure we deliver an excellent standard of service and that deadlines are met. You will be curious, passionate, about your clients business so as to unearth & develop business challenges into solutions that will drive our business forward. 

You will support the account executives and coordinators ensuring we deliver an excellent standard of service and that all deadlines and deliverables are met. You will be curious and passionate about your clients business so as to unearth & develop business challenges into solutions that will drive our business forward. Your remit will span across digital and traditional media, with the opportunity to grow in both areas. You must have intermediate experience in media implementation and be proficient in planning/buying all media channels.

Key Deliverables:

PEOPLE

• Organises self and junior members of the team to deliver client work that consistently meets or exceeds the clients and Wavemakers expectations in line with agency processes.
• Communicates consistently and professionally with clients and team.
• Ability to work well with others and builds strong, collaborative relationships with internal departments, investment and client teams

PARTNERS

• Runs client WIPs and follows/delegates tasks and responsibilities
• Delivers error-free work to clients on time alongside the wider Client Leadership team
• Leads some client relationships with support from AD

PRODUCT

• Runs campaigns end to end
• Follows the Wavemaker planning philosophy and process framework alongside the wider team
• Ensures quality and timely work output across the set client portfolio as directed, to specifically meet clients’ business requirements as relevant

PROFIT

• Ensures accurate billing and responsible for monthly billing to clients
• Begins an understanding of commercial requirements for key clients

Key Performance Indicators:

People

• Team feedback that true team player and delivering to work flow

Partners

• Service performance for key clients

Product

• Delivery of work on time and accurately

Profit

• Management of client billings

Personal Qualities and behavioural traits:

• Represents the company in a positive and professional manner, both internally and externally
• Demonstrates energy, enthusiasm and consideration for others.
• Takes responsibility for personal output and productivity
• Is able to live and breathe the company values and behaviours, and bring out the best in people
• Has a hunger and ambition to succeed and demonstrate continual excellence
• Collaborates widely and wisely
• Never accepts the status quo – always looking for continued improvement
• Is a strong communicator – in content, style and editing
• Has an insatiable curiosity about people, brands and how we can connect them to each other.

Knowledge and skills

• 2+ years’ media agency experience
• Strong knowledge of the NZ media market, and a healthy interest in major Global markets
• Knowledge of the media ecosystem and how it operates

#LI-Promoted

What is the role 

Full time, Monday–Friday, with hybrid options available.

This role is open for candidates based in Melbourne, Sydney, Newcastle, and Brisbane.

The Solutions Specialist, Cybersecurity is responsible for the continuity of New Era’s Cyber Security services and solutions. It provides escalation support, solution design and operational oversight, and senior technical expertise for project delivery.

The role works closely with the Solutions and Service Delivery teams to meet SLAs, maintain service standards, and act as the regional Cyber Security champion, driving awareness, guidance, and compliance.

Other key responsibilities include but may not be limited to following:

• Act as the Cyber Security champion, driving awareness, monitoring, and training.
• Design, review, and support secure solutions in collaboration with Solutions Group, Pre Sales and engineering teams.
• Ensure compliance with cybersecurity frameworks (ISO 27001, Essential Eight, CIS, NIST) and support audits and certifications.
• Lead security incident response, threat hunting, vulnerability assessments, and root cause analysis to meet SLAs.
• Serve as senior technical escalation for design, operations, projects, and APAC/client support, including after-hours as required.
• Provide mentorship to engineers and contribute to pre-sales, client security strategy, and risk assessment.
• Develop and maintain technical designs, procedures, documentation, and drive automation and continuous improvement.
• Maintain strong technical currency, manage logging and incident tasks, and accurately track daily activities.

Who we are looking for 

Successful candidate must possess:

• 5+ years’ enterprise cyber security experience
• Must have at least one major cloud security certification (Azure, AWS, or GCP)
• Cyber Security certification desirable e.g. CISM, CRISC
• Must have experience with Australian government frameworks like Essential 8 and other cyber security frameworks (SMB1001, NIST etc.)
• Experience with leading vendors (Palo Alto, Fortinet, Microsoft)
• Exposure to solutions architecture and pre‑sales activities is desirable
• Experience working in a Cyber Security team with strong networking and hands‑on infrastructure support, including installs and remote troubleshooting
• Experience with Cisco IOS/FortiOS firewalls, routing, and VPNs, plus Microsoft & Linux OS, Office 365, Azure AD, and Active Directory
• Experience supporting VMware/Hyper‑V environments, backup solutions (e.g. Veeam), and Bash or PowerShell scripting
• Strong communication skills, interpersonal skills, team‑oriented, client‑focused, and able to work under pressure
• Ability to solve problems and think both logically and laterally
• Strong willingness to learn and pass on knowledge

What we offer

• A friendly team environment with a strong technical support network
• Broad range of options for training and developing your IT skills
• Opportunity to work with the IT industry's latest technologies
• Internal career growth for high performers and IT super-stars
• Cost price on products from our suppliers
• Lunches and snacks provided (Brisbane and Newcastle only)
• Comprehensive Employer Assistance Program
• Gym membership – Newcastle office only
• Referral bonus

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

We’re looking to hire a Solutions Architect to join the Revenue team. As a Solutions Architect, you will lead the evaluation, implementation, and adoption of dbt Cloud for our largest enterprise & commercial customers. 

In this role, you can expect to:

• Work with customers through their dbt Cloud journey: from discovery, demos, & evaluations all the way through product adoption & expansion
• Become an expert in a) designing enterprise-grade data pipelines in dbt Cloud and b) articulating the business value dbt Cloud accrues to customers
• Collaborate with customer contacts to achieve architecture & security approval for dbt Cloud
• Team across departments to build the dbt ecosystem and go-to-market motion (i.e. present at Marketing events, enable Partners, collaborate with Customer Support & Professional Services)
• Act as the voice of the customer internally, e.g. surfacing customer feedback or weighing in on product roadmap
• Closely align with our strategic partners (e.g. data platform providers or consulting partners)
• Travel up to ~25% of the time (meeting prospects/customers in-person, plus team offsites / kickoffs)
• Be an active member of the dbt community (e.g. publish blogs, attend dbt meetups, etc.)

You are a good fit if you have:

• 4+ years of sales engineering, solutions architecture, or consulting in data operations, analytics, or BI
• A solid technical background, with experience in SQL, ETL, and data modelling
• A firm understanding of and ability to discuss modern data warehousing architectures
• Ability to gather and translate technical and business requirements into concrete solutions
• Excellent verbal, written, and in-person communication skills to discuss complex topics with both technical and non-technical audiences
• Ability to operate in an ambiguous and fast-paced work environment
• A passion for being an inclusive teammate and involved member of the community

You'll have an edge if you have:

• Prior experience working at an analytics, ETL, BI, and/or open-sourced software company
• Knowledge of or prior experience with dbt
• Experience with Dimensional Modeling
• Experience with traditional Enterprise ETL tooling (Informatica, Boomi, Talend, WhereScape)

Qualifications:

• A minimum requirement of at least a bachelor's degree in Computer Science or a closely related field

If you are excited about this role and know that you could get there, but don’t have 100% of the qualifications listed above, please still apply! We value diverse perspectives and want to build the best team we can, and acknowledge that sometimes the right people won’t check every box on a list.

Compensation

We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process.

Compensation & Benefits

• Equity Stake
• Benefits: 
  • dbt Labs offers:
    • Unlimited vacation (and yes we use it!)
    • Excellent healthcare
    • Paid Parental Leave
    • Wellness stipend
    • Home office stipend, and more!

*Equity or comparable benefits may be offered depending on the legal limitations

What to expect in the hiring process (all video interviews unless accommodations are needed):

1. Interview with Talent Acquisition Partner
2. Interview with Hiring Manager
3. Technical Screen
4. Team interviews and a demo 

Position Overview:

We're accesso Intelligence (powered by Dexibit). 🦖 🎢 🐅 🗼 🖼️ 🎡 🏟️

accesso Intelligence is the intelligence layer for the business of fun — serving iconic visitor attractions around the world. Not just data, but AI that understands how attractions actually work, helping teams make insightful decisions then act on them: getting more visitors through the door, spending, engaging, leaving happily and returning loyally, with efficiency.

With 25 years of deep industry experience behind us and Dexibit's AI pedigree inside us, you get the best of both worlds: startup culture close to the ground up, with the scale of a listed company behind you.

What we build:

accesso Intelligence sits on top of the world's richest cross-vendor dataset for visitor attractions — integrating with 100+ industry source systems across ticketing, F&B, retail, queuing, CRM, operations and more. That data foundation is what makes everything else possible: the conversational insight, the forecasting, the benchmarking, the AI.

Where you fit:

We're looking for a Data Implementation Engineer to own the technical delivery of accesso Intelligence integrations, then executing that pattern reliably and at volume across our customer base. You’ll be building upon, and maintaining, our class-leading data platform.

What makes this role distinct is the combination of technical execution with genuine understanding of how attractions actually operate commercially. A revenue share arrangement between a venue and an operating partner, a multi-operator ticketing setup, a seasonal membership model with complex redemption logic — these aren't edge cases, they're the norm. Getting the data right means understanding the business behind it.

Location: Auckland based, hybrid (~3 days in our Parnell office / optionally ~2 at home)

Reports to: VP, accesso Intelligence

Travel ✈️ Requirement: None

What you'll be working on:

• Establish the integration patterns. Work with the data engineering team to define how accesso Intelligence connects to each accesso product. Data model, transformation logic, semantic mapping, quality thresholds. This is foundational work you'll do once per product (and refine over time) rather than reinvent per customer.
• Scale and maintain across customers. Onboard new customers onto each integration — configuring per venue, validating data integrity against our acceptance criteria. Then own the ongoing health: change requests, configuration updates, and diagnosis when something breaks or drifts.
• Build derived datasets and transformations. Beyond raw integration, you'll help build the derived datasets, transformations and semantic mapping that turn source data into meaningful, analytics-ready inputs — the layer between what a system outputs and what accesso Intelligence needs to deliver insight.
• Close the feedback loop into accesso. You'll be the eyes and ears of integration reality. We all want to find the global optima. Sometimes that means feedback into the product and engineering teams to shine a light on opportunities and future use cases.
• Work directly with customers on data. You'll engage with customer technical and operational contacts through onboarding and beyond — handling data queries, managing expectations on timelines and data quality, and translating between what customers have and what the platform needs.

What you bring to the role:

• You're fluent in Python and SQL, comfortable with data platforms and transformation tools, and have experience building and maintaining integrations with APIs and third-party systems. Our stack runs on DuckDB and MotherDuck — you don't need prior experience with them, but you should be the kind of person who finds that interesting rather than a detour from the tools you'd rather be using.
• You know data doesn't exist in a vacuum. You build a working mental model of how operators actually run: their business rules, revenue arrangements, data quirks and organisational structure. Not just their schema.
• You're pattern-minded. You find the repeatable approach, document it, and execute at volume — without letting consistency become rigidity when a customer's situation genuinely requires something different.
• You're customer-oriented without losing your technical edge. You can sit on a call with a customer's data team, translate their needs into integration requirements, and communicate clearly about what's possible and when.
• You care about data quality like it's personal. Acceptance criteria, integrity checks, derived logic — you hold the line on what good looks like, because you know the difference between a quick fix and the right one.

How you got here:

There's no single path to this role, especially in the age of AI. You might be:

• A data or software engineer who's done integration or implementation work and wants a role where you can see the direct impact of your work on real customer outcomes

• Someone from a SaaS implementation or solutions engineering background who has strong data fundamentals and wants to go deeper technically

• A data analyst or BI engineer who's crossed over into pipeline and integration work and thrives at the intersection of technical delivery and customer context

• Someone from the attractions, hospitality or cultural sector who's worked closely with data systems and wants to turn operational knowledge into implementation expertise

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries

• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

As a Teletriage Registered Nurse, you will provide telephone and messenger based screenings to evaluate the medical and mental health concerns of our  members. You will assess member conditions, prioritise care, make appropriate referrals, and perform critical follow-ups. 

Operating under the guidance of our Medical Director and Clinical Leadership team, you will play a key role in our 24/7 support centre. We are seeking compassionate and experienced nurses to support our members. You’ll be required to work across a 24/ 7 rotating roster.

The ideal candidate will enjoy finding innovative solutions to complex problems and be a strong team player with excellent communication and assessment skills.

This role requires you to be based in Auckland, with most shifts require in-office attendance. Flexibility to work from home during unsocial hours (weekends and evenings) is available once you have completed your initial training and demonstrated competence in your role.

What you’ll be doing

• Conduct telephone and chat-based screenings to assess medical and mental health concerns.

• Determine the urgency and criticality of member conditions to facilitate appropriate referrals

• Coordinate with mental health services, emergency services, and other healthcare facilities as needed.

• Make necessary appointments on behalf of members and ensure continuous care by working with multidisciplinary teams.

• Provide referrals to counselling and partner services according to member needs.

• Carry out follow-up calls to evaluate the need for further assistance and support continuity of care.

Who are we looking for?

The ideal candidate has a growth mindset and is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.

What you bring to the team;

• Minimum of 4 years of nursing experience, with experience in; Emergency and Triage trained and or Telehealth or Critical Care (ICU) is highly desirable.

• Proven problem-solving skills with exceptional attention to detail.

• Local knowledge of the New Zealand Healthcare system

• Strong organisational and time management skills, capable of working independently and within a team.

• Excellent communication and interpersonal skills, adept in both written and verbal exchanges.

• High level of self-motivation and proactive in enhancing personal performance.

• Confidence in using technology platforms and a commitment to ongoing professional development.

• Current registration with the NZ Nursing Council

Why join Sonder?

At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people’s lives every day.

• Hybrid and flexible working environment. Enjoy the perfect balance of in-office collaboration and work from home flexibility, empowering you to optimise your productivity and work-life balance.

• Gain free access to the Sonder app for you and your family, offering 24/7 on-demand support for health, wellbeing, and safety.

• $1000 annual contribution as part of your development plan + 2 days of study leave

• Paid parental leave with an attractive return to work policy, 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus our Primary Carers return to work at 80% for the first 3 months at full pay.

• Participate in our Employee Share Option Plan (ESOP) for you to be a part of Sonder’s success. 

• Salary packaging novated leasing.

• ​​Access $250 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs

• Volunteer leave. 2 days per year to participate in meaningful causes and contribute back to the community.

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

Sonder is committed to creating an inclusive and diverse workplace for everyone. We offer equal opportunities to all, regardless of race, gender, age, disability, political beliefs, sexual orientation, or any protected status. All qualified applicants are encouraged to apply and join us in fostering a respectful and empowering environment. #Li-Hybrid

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

As a Counsellor, you will provide short-term, solution-focused therapy to our members within a stepped care model. You will work with diverse individuals across various age groups and cultural backgrounds, supporting them with mental health challenges through online counselling sessions.

This role involves delivering six counselling sessions per day, helping members develop self-management strategies and achieve positive mental health outcomes. You will be supported by a multidisciplinary team, with access to monthly supervision and escalation pathways when needed.

This is a permanent position, and we welcome both full-time and part-time candidates (minimum of four days per week). Saturdays will form part of the regular working week for this role.

What you’ll be doing

• Deliver short-term, solution-focused therapy to members within a stepped care model.
• Conduct six online counselling sessions per day
• Work with members from diverse backgrounds, providing culturally safe and inclusive support.
• Assist members in developing self-regulation strategies and achieving their mental health goals.
• Consult with internal and external health and wellbeing providers to implement individualised care plans.
• Maintain accurate and comprehensive case notes in compliance with best practice standards.
• Engage in regular clinical supervision, training, and quality assurance activities to ensure high professional standards.

Who are we looking for?

The ideal candidate has a growth mindset and is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.

What you bring to the team;

• A minimum Bachelor's degree in Counselling from Australia or New Zealand.
• Valid registration with a professional body NZAC.
• Minimum of 3 years of direct experience in 1-2-1 therapy sessions with adults. This should include conducting assessments, developing individualised treatment plans tailored to the unique needs of each individual. 
• Demonstrated experience in evidence-based counselling
• Minimum of 400 hours of documented counselling instruction and 140 hours of delivered therapy.
• Completion of a minimum of 40 hours of recorded therapy during course placement.
• A continuous improvement mindset with a focus on quality care and evidence-based practice.
• Ability to work collaboratively in a multidisciplinary team and escalate concerns when necessary.
• Resilience and adaptability in managing complex situations.
• Excellent communication, interpersonal, and time management skills.

Why join Sonder?

At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people’s lives every day.

• Hybrid and flexible working environment. Enjoy the perfect balance of in-office collaboration and work from home flexibility, empowering you to optimise your productivity and work-life balance.
• Gain free access to the Sonder app for you and your family, offering 24/7 on-demand support for health, wellbeing, and safety.
• Paid parental leave with an attractive return to work policy, 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus our Primary Carers return to work at 80% for the first 3 months at full pay.
• Participate in our Employee Share Option Plan (ESOP) for you to be a part of Sonder’s success. 
• ​​Access $250 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs.
• Free coffee on Tuesdays and catered lunch on Thursdays.
• Volunteer leave. 2 days per year to participate in meaningful causes and contribute back to the community.

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

At Sonder, we are committed to fostering a workplace that reflects the rich diversity of the communities we serve. Our members come from all backgrounds, and we know that a diverse team helps us better understand and support their needs. We encourage applications from people of all ages, abilities, cultural backgrounds, gender identities, sexual orientations, and religious beliefs. We are proud to be an inclusive employer and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. We are an equal opportunity employer and all hiring decisions are based on merit, capability, and alignment with the role.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC

#LI-Remote

What this job can offer you

Sales helps our prospective customers and active customers to fully experience our Global HR Platform. Sales is the team responding to incoming queries and helping customers understand how to maximise Remote’s full suite of products to meet their employment needs. To enable them to embody our value of Transparency, we have a fair price guarantee. This is an exciting time to join Remote and make a personal difference in the global employment space as a Outbound Sales Development Representative, joining our Sales team.

What you bring

• Proven business development success through effective use of core sales tools (Knowledge of Hubspot, LinkedIn Sales Navigator, Chorus is a plus)
• Experience working as an SDR in a B2B SaaS Tech company
• Able to negotiate skillfully, promote/sell ideas persuasively
• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence
• Able to think strategically and tactically. Able to maintain a positive attitude in the face of criticism, rejection, or failure
• Promotes a strong sense of urgency for reaching goals and key deliverables. Self Starter. proactive and brings new ideas to the team
• Extremely self-motivated with a diligent work ethic
• Demonstrated success in the below areas listed in key responsibilities
• Writes and speaks fluent English
• It's not required to have experience working remotely, but considered a plus

Key Responsibilities 

• Respond, engage and qualify outbound leads and inquiries
• Sourcing new sales prospects and reaching out to them to book appointments for Account Executives
• Clearly communicating Remote's value propositions to prospects and learning about their needs to see if there’s a good fit
• Providing support to Account Executive team as needed
• Be responsible for educating and developing prospects leading to hand-off to sales teams
• Create target prospects lists and penetrate key accounts
• Cold call into prospects generated by variety of outside sources
• Identify key players, researching and obtaining business requirements, and presenting solutions to begin sales cycle

Practicals

• You'll report to: Manager, Outbound Sales Development
• Team: Sales
• Location: Australia/ New Zealand
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The On-Target Earnings for this position is between $61,000 USD to $72,000 USD. The base salary is 70%. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Application process

1. Interview with Recruiter
2. Interview with Manager, Outbound Sales Development 
3. Exercise Stage + Mock Call Session
4. Interview with Senior Manager
5. Bar Raiser
6. Prior employment verification check 

What this job can offer you

Sales helps our prospective customers and active customers to fully experience our Global HR Platform. Sales is the team responding to incoming queries and helping customers understand how to maximise Remote’s full suite of products to meet their employment needs. To enable them to embody our value of Transparency, we have a fair price guarantee. This is an exciting time to join Remote and make a personal difference in the global employment space as a Outbound Sales Development Representative, joining our Sales team.

What you bring

• Proven business development success through effective use of core sales tools (Knowledge of Hubspot, LinkedIn Sales Navigator, Chorus is a plus)
• Experience working as an SDR in a B2B SaaS Tech company
• Able to negotiate skillfully, promote/sell ideas persuasively
• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence
• Able to think strategically and tactically. Able to maintain a positive attitude in the face of criticism, rejection, or failure
• Promotes a strong sense of urgency for reaching goals and key deliverables. Self Starter. proactive and brings new ideas to the team
• Extremely self-motivated with a diligent work ethic
• Demonstrated success in the below areas listed in key responsibilities
• Writes and speaks fluent English
• It's not required to have experience working remotely, but considered a plus

Key Responsibilities 

• Respond, engage and qualify outbound leads and inquiries
• Sourcing new sales prospects and reaching out to them to book appointments for Account Executives
• Clearly communicating Remote's value propositions to prospects and learning about their needs to see if there’s a good fit
• Providing support to Account Executive team as needed
• Be responsible for educating and developing prospects leading to hand-off to sales teams
• Create target prospects lists and penetrate key accounts
• Cold call into prospects generated by variety of outside sources
• Identify key players, researching and obtaining business requirements, and presenting solutions to begin sales cycle

Practicals

• You'll report to: Manager, Outbound Sales Development
• Team: Sales
• Location: Australia/ New Zealand
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The On-Target Earnings for this position is between $61,000 USD to $72,000 USD. The base salary is 70%. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Application process

1. Interview with Recruiter
2. Interview with Manager, Outbound Sales Development 
3. Exercise Stage + Mock Call Session
4. Interview with Senior Manager
5. Bar Raiser
6. Prior employment verification check 

Who we are:

We're Dexibit. We love dinosaurs and data. Our Kiwi AI product helps visitor attractions (museums to zoos to theme parks) make sense of their data and make better decisions. We work with big international names alongside local favourites like MOTAT and Weta. We’ve been widely recognised in industry and picked up a few awards along the way from HiTech, NZIBA, TIN and more. 

Dexibit recently joined accesso, a global technology company serving over 1,000 venues across 30+ countries. That means our platform, our reach, and the complexity of the problems we get to solve just got a lot bigger. 

What we build :

Dexibit brings together our deep domain knowledge, AI-ready data platform, served through an agentic interface. We create value for our customers by addressing non-trivial tasks like strategic modelling, scheduling, operational reporting and analysing visitor feedback. 

Under the hood, the AI layer orchestrates real business logic and APIs: integration packs, custom datasets and benchmarks, context control features, and our query and visualisation infrastructure. 

The agentic interface is where we're investing new feature development. Think streaming, context window management, tool orchestration, sandboxed execution. There's real depth here, and real problems to solve. 

Where you fit :

We're looking for a product-minded software engineer who can shape what we build and how we build it. You'll be in the code every day. But we value engineers who lead naturally: through design decisions, technical direction, mentorship, and bringing the team along. 

You're full-stack, but you lean heavily to one side, whether that's backend data systems or frontend product engineering. With the depth of our problems (and the leverage that frontier LLMs now give us), we believe strong engineers need real depth on one side while being capable and willing to contribute across the stack. 

What you bring :

You break complex problems into simple, elegant solutions. You're a great communicator with strong customer empathy. You're quick to understand the why behind the work. 

You're a proven engineer (5+ years) with experience across different systems and domains. You've shipped impactful work and can talk honestly about the failures as well as the wins. 

You bring curiosity and humility. You mentor naturally. You're not afraid to give constructive feedback, and you genuinely enjoy learning from others' perspectives. 

Our tech stack :

• Languages we use: English, TypeScript, Java, Python, SQL 

• Data systems: PostgreSQL, DuckDB, Databricks, OLTP/OLAP 

• Platforms: cloud native on AWS (with Ansible + CDK), Datadog, Modal, LangFuse 

• AI/LLM: OpenAI/Anthropic models, Pydantic, AI SDK, LangChain4J, XGBoost, Prophet 

• UI: React, Jotai/Redux Toolkit, BFF, data viz, possibly WASM in the future 

• Systems: mix of serverless, services, and monolith 

• Way of working: cycles, communication over process 

• Dev tooling: Claude Code, Codex. We build AI, and we build with AI 

Details :

• Auckland-based, hybrid (3 days in-office / 2 at home) 

• We're open on level. Whether you're a strong senior engineer or someone with 15 years under your belt, we'll meet you where you're at in terms of title and compensation. 

Even if you can't tick every box, we still encourage you to apply. Dexibit recognises all our team as diverse and unique individuals. 

As an Account Manager you are responsible for managing the day to day operations for your client. You will work with the client team & specialist teams in Wavemaker to ensure the output is of a consistent high quality and that, for responses to brief, the strategic approach flows seamlessly through all facets of the brief response. You will support your Business Director, and ensure we deliver an excellent standard of service and that deadlines are met. You will be curious, passionate, about your clients business so as to unearth & develop business challenges into solutions that will drive our business forward. 

You will support the account executives and coordinators ensuring we deliver an excellent standard of service and that all deadlines and deliverables are met. You will be curious and passionate about your clients business so as to unearth & develop business challenges into solutions that will drive our business forward. Your remit will span across digital and traditional media, with the opportunity to grow in both areas. You must have intermediate experience in media implementation and be proficient in planning/buying all media channels.

Key Deliverables:

PEOPLE

• Organises self and junior members of the team to deliver client work that consistently meets or exceeds the clients and Wavemakers expectations in line with agency processes.
• Communicates consistently and professionally with clients and team.
• Ability to work well with others and builds strong, collaborative relationships with internal departments, investment and client teams

PARTNERS

• Runs client WIPs and follows/delegates tasks and responsibilities
• Delivers error-free work to clients on time alongside the wider Client Leadership team
• Leads some client relationships with support from AD

PRODUCT

• Runs campaigns end to end
• Follows the Wavemaker planning philosophy and process framework alongside the wider team
• Ensures quality and timely work output across the set client portfolio as directed, to specifically meet clients’ business requirements as relevant

PROFIT

• Ensures accurate billing and responsible for monthly billing to clients
• Begins an understanding of commercial requirements for key clients

Key Performance Indicators:

People

• Team feedback that true team player and delivering to work flow

Partners

• Service performance for key clients

Product

• Delivery of work on time and accurately

Profit

• Management of client billings

Personal Qualities and behavioural traits:

• Represents the company in a positive and professional manner, both internally and externally
• Demonstrates energy, enthusiasm and consideration for others.
• Takes responsibility for personal output and productivity
• Is able to live and breathe the company values and behaviours, and bring out the best in people
• Has a hunger and ambition to succeed and demonstrate continual excellence
• Collaborates widely and wisely
• Never accepts the status quo – always looking for continued improvement
• Is a strong communicator – in content, style and editing
• Has an insatiable curiosity about people, brands and how we can connect them to each other.

Knowledge and skills

• 2+ years’ media agency experience
• Strong knowledge of the NZ media market, and a healthy interest in major Global markets
• Knowledge of the media ecosystem and how it operates

Your role in a nutshell

The Performance Director provides day-to-day leadership to the activations team, agency client service teams and our clients at WPP Media New Zealand across Digital Planning, Programmatic, Paid Search, Paid Social and Advertising Operations.
You will ensure on-going and timely optimization is delivered whilst constantly looking for opportunities to improve campaign performance. To ensure that we are delivering programmatic excellence for our clients. This position offers significant opportunities to engage with a rapidly evolving digital landscape and foster growth within a dynamic team.

Key Roles and Responsibilities:

Responsible for the delivery of biddable activations, supporting the Group Practices Director to develop a team that is consistently flawless in delivery & accuracy across all aspects.
Ensure adherence to best practices across key platforms (e.g. Google, Meta, TikTok) in all markets
Engage with client teams to prioritise and address opportunities in a timely manner
Assist client teams in identifying and testing new and relevant platform betas
Implement and oversee performance monitoring systems to track progress, identify risks, and formulate mitigation strategies
Be a key POC from MMD team into agency brands
Cultivate a collaborative and high-performing team environment

Core Skills Required:
At least 5 years of experience in digital advertising, with a strong focus on programmatic and paid social
Advanced understanding of the programmatic ecosystem, including Ad Server, DSPs, SSPs, DMPs, and ad verification tools (IAS, DV)
Expertise in planning, activating, and optimising paid social campaigns across key platforms (e.g. Meta, TikTok, LinkedIn, Snapchat), including audience segmentation, creative strategy, and performance analysis
Experience with campaign management tools, audience segmentation, and data visualisation platforms
Proven ability to work with SaaS platforms and automation tools, such as Trade Desk Commerce Connector or similar technologies
Proficiency in financial reporting, data analysis, and advanced Microsoft Excel skills
Excellent communication and stakeholder management skills, with the ability to present complex ideas effectively

In Depth, this role will focus on

Product
Execute supply-side strategies using PubMatic, Index Exchange, and Magnite.
Identify and act on opportunities to improve supply path efficiency and cost-effectiveness.
Partner with product and technology teams to advance automation, integration, and scalability in programmatic workflows.
Benchmark cost and quality internally and collaborate with audit, Group, client, and global/regional agency partners to ensure maximum value extraction and both internal and external benchmarking can be executed effectively.
Stay informed about emerging technologies, regulations, and trends in the New Zealand programmatic marketplace.

Partners
Manage supply-side relationships, including SSPs, ad networks, and publishers, ensuring alignment with campaign and client objectives
Educate and onboard publishers about software and best practices to ensure optimal use and integration
Collaborate with trading desks & agency partners to present SPO strategies that drive business value

Profitability
Oversee and optimise the programmatic sales pipeline using tools like Salesforce and Wrike.
Manage monthly financial processes, including DSP reporting (TTD, DV360), billing queries, and actualisation.
Analyse margin performance across campaigns and identify areas for improvement.
Provide financial and operational insights to inform investment strategies and innovation roadmaps.
As required, responsible for client media audits, media negotiations and billings forecasting, working hand in hand with your key stakeholders to deliver to goals and client KPI’s.

People
Lead, mentor, and develop a high-performing team of programmatic traders and specialists. This includes setting clear performance expectations, providing regular feedback, conducting performance reviews and identifying training needs
Facilitate effective communication between the programmatic team and other internal departments including brand client service teams. Including proactive sharing insights, addressing challenges, and fostering strong working relationships to achieve shared business objectives

Growth & Marketing

Be a positive face of WPP Media at industry events
Collaborate closely with key stakeholders to identify, collate, and showcase examples of great work from within the agency, both internally and externally
Share relevant and insightful commentary internally, for the broader agency

#LI-Promoted

As an Account Manager you are responsible for managing the day to day operations for your client. You will work with the client team & specialist teams in EMC to ensure the output from EMC is of a consistent high quality and that, for responses to brief, the strategic approach flows seamlessly through all facets of the brief response. You will support your Business Director / Account Director, and ensure we deliver an excellent standard of service and that deadlines are met. You will be curious, passionate, about your clients business so as to unearth & develop business challenges into solutions that will drive our business forward. 

You will support the account executives and coordinators ensuring we deliver an excellent standard of service and that all deadlines and deliverables are met. You will be curious and passionate about your clients business so as to unearth & develop business challenges into solutions that will drive our business forward. Your remit will span across digital and traditional media, with the opportunity to grow in both areas. You must have intermediate experience in media implementation and be proficient in planning/buying all media channels.

Key Deliverables:

PEOPLE

• Organises self and junior members of the team to deliver client work that consistently meets or exceeds the clients and Essencemediacom’s expectations in line with agency processes.
• Communicates consistently and professionally with clients and team.
• Ability to work well with others and builds strong, collaborative relationships with internal departments, investment and client teams

PARTNERS

• Runs client WIPs and follows/delegates tasks and responsibilities
• Delivers error-free work to clients on time alongside the wider Client Leadership team
• Leads some client relationships with support from AD/BD

PRODUCT

• Runs campaigns end to end
• Follows the Essencemediacom planning philosophy and process framework alongside the wider team
• Ensures quality and timely work output across the set client portfolio as directed, to specifically meet clients’ business requirements as relevant

PROFIT

• Ensures accurate billing and responsible for monthly billing to clients
• Begins an understanding of commercial requirements for key clients

Key Performance Indicators:

People

• Team feedback that true team player and delivering to work flow

Partners

• Service performance for key clients

Product

• Delivery of work on time and accurately

Profit

• Management of client billings

Personal Qualities and behavioural traits:

• Represents the company in a positive and professional manner, both internally and externally
• Demonstrates energy, enthusiasm and consideration for others.
• Takes responsibility for personal output and productivity
• Is able to live and breathe the company values and behaviours, and bring out the best in people
• Has a hunger and ambition to succeed and demonstrate continual excellence
• Collaborates widely and wisely
• Never accepts the status quo – always looking for continued improvement
• Is a strong communicator – in content, style and editing
• Has an insatiable curiosity about people, brands and how we can connect them to each other.

Knowledge and skills

• 2+ years’ media agency experience
• Strong knowledge of the NZ media market, and a healthy interest in major Global markets
• Knowledge of the media ecosystem and how it operates

#LI-Promoted

About The Role

Join one of the leading global technology companies and lead a high-performing Accounting Operations team, based in our brand-new Auckland CBD office.

Reporting directly to the CFO and with significant exposure to executive leadership, you will lead a team of experienced accounting professionals to deliver key financial outcomes for a scaled, fast-paced multinational company. This is a senior leadership position within Pushpay, responsible for driving an efficient, best-in-class operating environment across our Accounting function, with a primary focus on Billing, Accounts Payable, and Payroll.

You will collaborate with senior internal and external stakeholders across New Zealand and the United States. This role will play a pivotal part in supporting the Group’s ongoing growth strategy. This is a rare opportunity to step into a highly influential position encompassing operational accounting, and strategic finance initiatives.

You will lead a wide range of projects including digital finance transformation with a strong BI and AI focus, process automation and optimisation, and the enhancement of the group accounting landscape.

Supervisory responsibilities: 3 direct reports, 6-10 indirect reports

About You

We are seeking ‘Big Four’–trained professionals with strong people leadership experience in Global Accounting Operations and Finance Transformation initiatives.

The ideal candidate will bring extensive financial operations experience from a large and complex commercial environment, alongside a proven track record of delivering efficiency, best practices and world class financial control. This is a standout role for a technically strong and strategically minded accounting leader looking to contribute meaningfully and make a real impact. 

What You’ll Do

• Manage day to day / week to week operational accounting processes focused on Accounts Payable, Billing/AR, and Payroll, leveraging technology and continuous process improvement to drive accurate and efficient functions, with a high attention to detail. 
• Partner with our Human Resources team to ensure staff benefits accuracy and compliance, including leading the annual US 401(k) audit process.
• Ensure our key operational accounting functions perform in high quality control environments with effective management accounting and reporting systems. 
• Work in partnership with our Director of Accounting and Reporting and Group Controller to support the monthly close process and our monthly Board and Lender reporting obligations. 
• Work in partnership with our Director of Accounting and Reporting and Group Controller to support our annual audit process (focusing on leading coordination and response for all AR, AP and Payroll testing). 
• Partnering, and advising on the financial implications of management decisions with a data based mindset. 
• Support the forecast and budgeting process for the Group with a focus on Operating Expenses.
• Support the wider Group with the financial performance of their functions.

Skills & Experience

• CA or CPA qualified, with 6–8 years of post-qualification experience in large, complex businesses with global exposure.
• Strong accounting capability, proven people leadership and stakeholder management experience.
• Autonomous, driven, and self-directed, with a track record of delivering multiple workstreams to tight deadlines.
• Demonstrated initiative, innovation, and sound judgement in solving complex issues.
• Excellent interpersonal skills, with the ability to engage effectively across multiple teams and partner at a senior level.
• US accounting experience is highly desirable. 
• Technology savvy, with experience in Zuora, Salesforce, NetSuite, ADP, and Ramp considered a strong advantage.

What's in it for you...

This is a fantastic opportunity for an ambitious senior accounting leader ready to join a growing, people-first global technology business. You’ll gain genuine career growth opportunities, mentorship, and the chance to make an impact at both a strategic and operational level.

We’re committed to investing in our people through real-world experiences, coaching, and professional development. You’ll be part of a values-led organization where your work contributes directly to strengthening communities and enabling social good.

About Us

Pushpay is a high-growth Kiwi founded SaaS business that is spread between offices in the United States and Auckland, NZ. We help organisations and communities come together and stay connected through our suite of mobile apps, management software, and giving technology. Our teams of Software Engineers, SRE’s, QA's, UX and Product Managers work closely together to deliver value to our customers as the leading provider of mobile apps and giving technology to churches, schools, and nonprofits.

Benefits

We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:

• Family Oriented Workplace: As our Pushpay family grows, we understand yours may too. Our paid parental leave policy offers primary & secondary caregiver leave, and we also have no leave override for those returning to work after parental leave, meaning you'll be paid at your full rate for annual holidays. 
• Hybrid Work Model: We aim to offer a healthy work/life balance with flexible hours and the option to work from home 2 days a week.
• Sick Leave: You'll automatically start accruing this upon starting - no 6 month wait period. 
• Volunteer Time Off: 16 hours paid VTO per year, so you can give back to causes most meaningful to you.
• Advanced gear
• Unlimited snacks, drinks, and coffee!
• Employee Assistance Program (EAP)
• Free annual flu shots
• Fun social events throughout the year, and Friday in-office happy hours

If you’re passionate about innovation and people, and keen to work in a fast-paced and inclusive environment, we’d love to hear from you! 

Please note: To be considered for this vacancy you must either currently reside in New Zealand, or if currently off-shore, be a New Zealand citizen, permanent resident or resident with valid travel conditions.

Please submit your resume/CV in PDF format to prevent formatting errors upon submission. After applying, we highly encourage you to check your spam/junk folder regularly for communication from the Pushpay People team.

This role is being managed directly by Pushpay and one exclusive recruitment partner. To ensure your application is handled correctly, please apply through this posting or via our named partner.

#LI-KT1

#LI-Hybrid

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

At the heart of our operation is our Response Network of Sonder Responders who provide in-person support to our members who need help, when they need it, in coordination with our Support Centre. Serving and former workers from within the identified industries are eligible to apply, as there is plenty of flexibility to enjoy your work-life balance with your on-call capacity.

Ideally based in, or around Wellington, New Zealand.

You’ll be a part of the Sonder Responders Network employed in a casual capacity.

Sonder Responders work a flexible, 24-hour on-call roster, and this is an exciting opportunity for the right people to build and expand the network in New Zealand from the ground level. Your experience in decision-making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role. You will be free to nominate your hours of availability and will be generously compensated with remuneration for both on-call availability, when required, and incident response.

You will also, when required, assist the Response Network Manager to:

• Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed
• Nurture partnership relations, engagement and training
• Provide input to operational procedures and network management
• Conduct emergency and non-emergency support responses as required to support the network of responders in your area

Who are we looking for?

We’re seeking experienced individuals from the military, law enforcement, mental health sector or emergency services industries who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential.

 You will have:

• Recent or current experience in Australia within emergency services, military and/or security-related work and a strong network of contacts in the local area
• High level of self-awareness, motivation, and self-management
• Ability to set priorities, act on key issues and make quick decisions while displaying interpersonal sensitivity
• Ability to work a flexible, on-call roster

 Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC.  If you have recently obtained these clearances, please indicate this in your application.

For any enquiries, or to arrange a confidential conversation, please contact nigel.tainui@sonder.io

#LI-Onsite

Operating Executive

Unique Leadership Opportunity within a Australia or New Zealand - based Operating Company

These roles will be in Tasmania, Queensland, and Victoria.

The Opportunity:

We are looking for Operating Executives to take on high-impact leadership roles within new businesses acquired as part of Evergreen’s expansion into the ANZ Market. After successfully building the largest platform of Outsourced IT, Managed Service Providers (MSPs) in North America, we have made our first acquisitions in ANZ, where we are excited to build a world-class services platform. Operating Executives will be responsible for driving organic EBITDA growth and recurring revenue at an operating company through active management and strategic leadership. We believe leadership talent is a key lever to a company's performance and are seeking Operating Executives to inspire the highest levels of performance, followership, and employee engagement within their company.

We primarily hire first-time CEOs into our operating companies and are seeking individuals who are ready to step up to the challenge and opportunity. The ideal candidate will be able to make difficult trade-off decisions between growth and profitability, hold teams accountable to budgets and targets, and create a winning environment of support and success.

With determination and persistence, Operating Executives should be willing to attack tough problems, skillfully analyze and identify root causes and partner with the leadership team to come up with actionable solutions that drive businesses growth.

Responsibilities:

P&L Ownership:

• Develop and execute strategic plans to achieve financial targets, such as year-over-year monthly recurring revenue growth and year-over-year annual EBITDA growth.
• Monitor and analyze financial performance, identifying areas for revenue growth and cost-saving opportunities.
• Prepare and present financial reports, budgets, and forecasts to senior leadership and stakeholders.
• Strong command of P&L and key levers that drive impact
• Plan and execute long-term vision that drives sustainable growth
• Financial discipline to drive growth in a cost-effective manner
• Makes effective ROI resource-based decisions

Sales and Business Development:

• Drive revenue growth through effective sales strategies, market analysis, and client relationship management.
• Develop and maintain strong relationships with key clients and partners.
• Involvement in local organizations and business development groups, such as the Chamber of Commerce.
• Continuously assess market trends, competitive landscapes, and customer needs to adapt and refine sales strategies.
• Experience or ability with selling and closing on new logo.
• Experience or ability to institutionalize sales & marketing and build a high-performing sales & marketing team.
• Understanding of sales funnel and KPIs that drive successful sales & marketing actions and initiatives.

People Management and Leadership:

• Experience with leading a high-performing, results-oriented team by recruiting, training, and developing team members.
• Set clear goals and expectations, provide regular feedback, and drive a culture of continuous improvement.
• Cultivate a healthy, effective team dynamic among the leadership team.
• Ability to motivate and inspire.
• Ability and willingness to delegate

Operational Excellence:

• Streamline and optimize operational processes and procedures to enhance efficiency.
• Ensure compliance with industry regulations and company policies.
• Monitor inventory management, supply chain, and logistics to maintain product/service quality and availability.
• Implement best practices and maintain a focus on quality control.

Data-Driven Decision Making:

• Data-driven approach to prioritization of growth efforts. Sets goals and follows through with them
• Understand, prioritize, and execute on key growth levers: new customers, retention, pricing, cross-sell/up-sell
• Grounds decisions in data or evidence
• Appetite to create and exceed metrics

Requirements:

• Bachelor's degree; MBA or equivalent is a plus.
• Has a track record of achieving revenue generation targets on a limited budget, with a specific focus on new logo revenue
• Strong background in people management, including hiring, firing, training, and development.
• Demonstrated expertise in financial management, budgeting, and P&L responsibility.
• Resourceful and scrappy; willing to roll up sleeves to dig into large strategic challenges as well as day-to-day, unexpected crises
• Proven experience in an SMB general management or senior leadership role is a plus. Experience in an MSP or SaaS business is also a plus.
• Excellent interpersonal, communication, and negotiation skills.
• Strong problem-solving abilities and a strategic mindset.
• Proficiency in utilizing technology and data-driven decision-making.
• Exceptional leadership and team-building capabilities.

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

As a Teletriage Registered Nurse, you will provide telephone and messenger based screenings to evaluate the medical and mental health concerns of our  members. You will assess member conditions, prioritise care, make appropriate referrals, and perform critical follow-ups.

Operating under the guidance of our Medical Director and Clinical Leadership team, you will play a key role in our 24/7 support centre. We are seeking compassionate and experienced nurses to support our members. You’ll be required to work across a 24/ 7 rotating roster.

The ideal candidate will enjoy finding innovative solutions to complex problems and be a strong team player with excellent communication and assessment skills.

This role requires you to be based in Auckland, with most shifts requiring in-office attendance. Flexibility to work from home during unsocial hours (weekends and evenings) is available once you have completed your initial training and demonstrated competence in your role.

What you’ll be doing

• Conduct telephone and chat-based triage to assess medical and mental health concerns.
• Approximately 40% of the cases supported by Sonder are medical in nature, while 60% pertain to mental health. The mental health cases vary in complexity, ranging from low-level work-related stress to more critical concerns such as suicidal ideation, self-harm, and complex domestic violence situations, some of which may require mandatory reporting to child protection services.
• Determine the urgency and criticality of member conditions to facilitate appropriate referrals
• Coordinate with mental health services, emergency services, and other healthcare facilities as needed.
• Make necessary appointments on behalf of members and ensure continuous care by working with multidisciplinary teams.
• Provide referrals to counselling and partner services according to member needs.
• Carry out follow-up calls to evaluate the need for further assistance and support continuity of care.

Who are we looking for?

The ideal candidate has a growth mindset and is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.

What you bring to the team;

• Minimum of 4 years of nursing experience, with experience in;
• Emergency and Triage trained.
• Telehealth or Critical Care (ICU) is highly desirable.
• Proven problem-solving skills with exceptional attention to detail.
• Strong organisational and time management skills, capable of working independently and within a team.
• Excellent communication and interpersonal skills, adept in both written and verbal exchanges.
• High level of self-motivation and proactive in enhancing personal performance.
• Confidence in using technology platforms and a commitment to ongoing professional development.
• Current New Zealand nursing registration with Nursing Council of NZ and annual practicing certificate 

Why join Sonder?

At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people’s lives every day.

• Hybrid and flexible working environment. Enjoy the perfect balance of in-office collaboration and work from home flexibility, empowering you to optimise your productivity and work-life balance.
• Gain free access to the Sonder app for you and your family, offering 24/7 on-demand support for health, wellbeing, and safety.
• $1000 annual contribution as part of your development plan + 2 days of study leave
• Paid parental leave with an attractive return to work policy, 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus our Primary Carers return to work at 80% for the first 3 months at full pay.
• Participate in our Employee Share Option Plan (ESOP) for you to be a part of Sonder’s success. 
• Salary packaging novated leasing.
• ​​Access $250 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs.
• Free coffee on Tuesdays and catered lunch on Thursdays.
• Team social fund to connect with your team, plus monthly company wide social events. 
• Dog-friendly office. 
• Volunteer leave. 2 days per year to participate in meaningful causes and contribute back to the community.

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

At Sonder, we are committed to fostering a workplace that reflects the rich diversity of the communities we serve. Our members come from all backgrounds, and we know that a diverse team helps us better understand and support their needs. We encourage applications from people of all ages, abilities, cultural backgrounds, gender identities, sexual orientations, and religious beliefs. We are proud to be an inclusive employer and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. We are an equal opportunity employer and all hiring decisions are based on merit, capability, and alignment with the role.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC

#LI-Hybrid