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At The Oncology Institute of Hope and Innovation, our Medical Assistants play a vital role in transforming the patient experience. You’ll be part of a compassionate care team that helps patients navigate one of the most important journeys of their lives—with dignity, empathy, and hope.

JOB PURPOSE AND SUMMARY:

The Medical Assistant is adaptable, dependable, and eager to advance their clinical careers. As an essential member of the patient care team, the Medical Assistant will provide both administrative and clinical support to ensure the smooth operation of the clinic. The MA should deliver high-quality, compassionate patient care, enhancing clinic efficiency, and contributing to an outstanding patient experience. This position also offers the opportunity to be cross trained in patient registration and medical records support, as needed.

ESSENTIAL DUTIES AND RESPONSBILITIES:

• Live and exemplify TOI core values, providing outstanding customer service and promoting a positive experience for patients and staff members.
• Participate in company initiatives and team activities
• Responsible for documentation in electronic medical record (EMR) system(s)
• Requesting external medical records and preparing patient charts prior to patient appointments
• Performing and documenting patient vital signs
• Completing review of systems and intake documentation
• Preparing patients for physician care
• Administering basic first aid
• Performing venipunctures and non-intravenous injections
• Performing basic laboratory procedures
• Observing and reporting patients’ signs or symptoms
• Able to serve as a chaperone in patient examinations as needed
• Assisting with patient examinations, procedures, or treatments
• Administering certain medications as directed by the physician
• Other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

• Proficiency in electronic medical record (EMR) systems.
• Excellent interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• Detail-oriented with a high level of accuracy.
• Compassionate and patient-focused attitude.
• Ability to work effectively in a team environment.
• Proficiency in completing blood draws and processing labs

REQUIRED EXPERIENCE, EDUCATION AND/OR TRAINING:

• High school graduate or GED 
• Completion of a Medical Assistant Diploma program from an accredited educational institute. Medical Assistant Certificate preferred, not required.
• 2 years of experience working as a Medical Assistant or related role in an outpatient clinic/medical office setting is preferred.
• BLS and CPR certification preferred.
• Bilingual in Spanish and English preferred

PHYSICAL WORKING REQUIREMENTS:

This position involves prolonged periods of standing and walking, performance of precise tasks like drawing blood and administering medications, and occasionally, lifting of up to 50 pounds. Clear vision and acute hearing are essential for reading charts and monitoring patients. Strong communication skills and attention to detail are critical, especially under stress. Frequent bending, stooping, reaching, and repetitive tasks are also required, along with sensitivity to patient needs and environmental changes.

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

AI Recruiter Assistant:

To help make our interview process more efficient and respectful of your time, we use interview technology that records your responses and may use automated tools to support the review of job-related skills. These tools do not make final hiring decisions. All hiring decisions are made by our Talent Acquisition and hiring teams. If you need an accommodation or would prefer to complete this step with a recruiter instead, please contact us at careers@theoncologyinstitute.com

Summary

This role will work as a floater in our office, training and supporting several attorneys and case staff on rotation. This position trains for an eventual move to a highly sought Case Manager position.

Compensation for this role starts at $22 per hour.  

Responsibilities

• Shadow Case Managers  
• Order medical records from providers
• Prepare comprehensive demands and assemble support for submission to carries
• Investigate the nature and facts of cases
• Prepare documents and correspondence necessary to reach a settlement in each case

• Performs other related duties as assigned to meet the needs of the business.

Qualification

• High school diploma or GED
• 1-2 years of experience as an Administrative Assistant, Insurance Adjuster, or Support Role preferably in a law firm setting or in a corporate legal department
• Highly organized with the ability to multitask, prioritize, and demonstrate attention to detail with a great attitude
• Strong written and verbal communication skills, including good presentation skills
• Willingness to learn and work with multiple employees within our organization
• Extensive expertise in computer programs, databases, Microsoft Office Suite, and type no less than 35 wpm

• Not remote eligible. 

#LI-EL1

Summary 

This role will work closely with a lead attorney and legal assistant. This position comes with competitive pay and a generous bonus plan. Successful candidates will be responsible for areas including but not limited to the following.

Responsibilities

• Prepare legal documents including pleadings, motions, affidavits, complaints, and legal memoranda
• E-file all court documents in state and federal court
• Communicate with clients, courts, counsel, and others
• Conduct legal research and factual investigation
• Prepare discovery documents, interrogatories, and responses
• Draft and serve summons
• Coordinate and summarize depositions
• Prepare trial binders and exhibits with legal assistant 
• Draft pleadings, motions, and appellate documents to file with the court
• Maintain pleadings and discovery indexes
• Organize exhibits, documents, evidence, briefs, and appendices
• Aid Attorneys with interrogatories and other discovery requests
• Gather relevant information from a variety of sources
• Liaise between trial teams and internal and external third parties
• Help with witness preparation
• Help with case settlements

Qualification

• Associate’s Degree, certificate, or equivalent work experience 
• Completion of a nationally accredited paralegal program (preferred)
• Experience in Personal Injury, Workers Compensation, Premises, First Party, Medical Malpractice or other injury related practice areas (preferred)
• At least 2 years of working experience as a litigation paralegal or in legal services under an attorney or lawyer in a law firm setting
• Ability to multitask, organize, prioritize, handle a fast-paced environment, and manage workload with a positive attitude and minimal supervision
• Strong written and verbal communication skills, as well as attention to detail

About Axon 911 

Axon 911 brings together Prepared and Carbyne under Axon. Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer—helping public safety agencies move faster, make better decisions, and deliver better outcomes in the moments that matter most.

911 is the backbone of public safety, yet the professionals behind it have long been held back by outdated technology. Axon 911 is here to change that. Joining this team means more than taking a job—it means helping shape the future of emergency response and building a safer, more connected world.

Your Impact

As a Senior Sales Engineer, Public Safety (Mountain or Pacific Region), you are both a technical expert and a storyteller. You’ll work closely with Account Executives (AEs), Regional Sales Managers (RSMs), and customers to translate complex technical requirements into compelling solutions. You will lead discovery, configure and demonstrate our platform, manage technical validations, and ensure a smooth handoff to post-sales implementation.

This role is ideal for someone who understands the intersection of technology, public safety operations, and customer success, and who thrives in a mission-driven, fast-paced environment.

What You’ll Do

Pre-Sales Solutioning

• Partner with AEs and RSMs to qualify opportunities, understand customer challenges, and design tailored technical solutions.
• Conduct in-depth discovery with 911 centers, emergency management agencies, and public safety IT teams.
• Deliver engaging product demonstrations, technical workshops, and proof-of-concept sessions tailored to the agency’s environment.
• Lead and respond to RFPs, RFIs, and security questionnaires with accuracy and professionalism.
• Translate complex technical concepts into clear, benefit-focused explanations for non-technical audiences.

Technical Leadership

• Serve as the subject-matter expert for Prepared’s platform architecture, integrations, APIs, and data workflows.
• Provide configuration and system design guidance based on customer requirements, existing CAD/NG911 systems, and IT infrastructure.
• Advise agencies on best practices for network security, system interoperability, and deployment planning.
• Stay up-to-date with public safety software trends, standards (NG911, CAD, RMS, PSAP operations), and competitor offerings.

Sales Enablement & Collaboration

• Work alongside Sales, Product, and Engineering to continuously improve our demo environments, messaging, and field readiness.
• Collect and relay customer feedback to influence product roadmap and technical documentation.
• Support proposal teams with technical content, diagrams, and specifications.
• Assist marketing and partner teams in developing technical collateral, webinars, and events.

Customer Advocacy

• Build trust with agency decision-makers, IT administrators, and operations leaders by demonstrating deep understanding of public safety workflows.
• Ensure technical confidence throughout the sales cycle to accelerate buying decisions.
• Represent Prepared at tradeshows, conferences, and industry events as a technical ambassador.

What You Bring

• 8+ years of progressive experience in public safety, emergency communications, or PSAP operations, with senior-level leadership experience strongly preferred (Director, Assistant Director, Executive Director, or equivalent).
• Demonstrated experience selling, implementing, or enabling public safety software (e.g., NG911 call handling, CAD, RMS, ESInet, radio systems, mass notification, or emergency communications platforms).
• Proven ability to operate as a field-facing technical advisor to Sales—owning discovery, solution design, demonstrations, technical validation, and RFP/RFI responses end-to-end.
• Deep understanding of PSAP workflows, operational constraints, funding models, procurement cycles, and compliance environments, including experience presenting to boards, executives, and elected officials.
• Strong technical fluency across cloud-based platforms, integrations/APIs, network infrastructure, data workflows, and system interoperability within public safety environments.

Additional Requirements

• Track record of building credibility with PSAP directors, IT leadership, emergency management leaders, and dispatch supervisors through consultative, trust-based engagement.
• Experience partnering cross-functionally with Product and Engineering to influence roadmap priorities based on real-world PSAP needs.
• Comfortable operating in high-growth, ambiguous environments with minimal playbooks—able to create structure, demo narratives, and field enablement materials where needed.
• Exceptional executive communication and storytelling skills—able to translate technical capability into operational ROI and mission impact.
• Willingness to travel up to 75% and represent Prepared as a technical ambassador at industry conferences and customer events.

Public Safety Technology & Systems Expertise

Candidates who are well-positioned for success in this role typically bring hands-on experience working with the core technology systems that power emergency communications centers.

This may include experience with:

• 911 call handling systems (CHE) such as VESTA, Viper, or Solacom
 • Computer-Aided Dispatch (CAD) platforms used to manage emergency response workflows
 • Radio console systems supporting multi-agency communications
 • Logging recorders used for call review, compliance, and operational analysis
 • Network and traffic analysis tools, such as Wireshark, used to troubleshoot system performance and integrations

Successful candidates often have direct experience supporting, configuring, troubleshooting, or operating these systems within PSAPs, ECCs, or other mission-critical public safety environments.

Work Location

This is a fully remote role open to candidates based in the United States. Candidates located in the Mountain or Pacific regions are strongly encouraged to apply. Due to the nature of the position, up to 75% travel is required, including customer meetings, training sessions, and industry events.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, dental, and Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Pay Transparency

Axon offers a comprehensive total compensation package, which includes base salary, a generous annual bonus, and company equity.

The starting base salary for this role ranges from $110,000 to $160,000 annually, excluding commission and bonuses, and varies based on geographic market. Actual base pay will depend on several factors, including level, function, training, transferable skills, work experience, business needs, and location.

Our benefits are designed to support you physically, financially, and emotionally—through life’s major milestones and in your everyday moments. To learn more about our benefits, please visit www.axon.com/careers/benefits.

How This Role Makes a Difference

The Role

We’re looking for a true team player who’s blazing with passion for the cannabis industry to serve as Assistant Head Grower for our operations. In this role, you’ll help provide big-picture direction and leadership to our grow team, and you’ll play a key role in ensuring our facilities are up to snuff when it comes to safety measures and GTI’s operating standards. This role is for someone who loves to keep open channels of communication and triple-check every detail of daily operations as much as they love plant life!

Responsibilities

• Partner with Head Grower to execute against assigned grow operations and projects
• Responsible for directing work with the Grow Team and ensuring team works at and above GTI Grow Team expectations
• Manage, supervise and direct the activities of assigned staff; make recommendations regarding hiring, discipline, termination or advancement of employees. Assign work and monitor progress; guide, train and develop employees in the accomplishment of their duties and goals through professional growth
• Direct and assist management of grow schedules, personnel and quality assurance practices
• Assure compliance with local, state, and federal licensing requirements
• Accurate data entry in inventory tracking systems
• Will be required to be on-call and to respond to emergency situations at any time. This may include scheduling issues, potentially covering a vacant shift, facility issues and/ or human resources requirements.
• Other duties as assigned

Qualifications

• Associates Degree in Horticulture, Agriculture, related science degree or 5+ years in production agriculture environment
• 2+ years of commercial cultivation experience
• Proven experience in overseeing aspects of professional production environments including equipment handling, production operations, processing and execution
• Knowledgeable of growing methods including micronutrients, beneficial bacteria, and nutrient implementation
• Knowledge of plant diseases, insects, and fungi, as well as plant treatment options
• Strong knowledge of plant varieties with high yield and /or disease and insect resistant characteristics
• Cannabis growing experience preferred, not required
• Highly motivated, self-directed, innovative and able to work independently or among teams with keen judgement, common sense and resourcefulness
• Adapts and thrives in a demanding, start-up, fast-paced environment
• Possesses a high level of critical thinking
• Operates with a high level of professionalism and integrity, including dealing with confidential information
• Must understand and comply with the rules, regulations, policies, and procedures of GTI
• Must have a solid understanding of the Medical Marijuana laws, rules and regulations set forth by the state and the D.O.A.; a pursuit to further their understanding and knowledge of the industry and the laws is appreciated and commendable

Additional Requirements

• Must pass any and all required background checks
• Must be and remain compliant with all legal or company regulations for working in the industry
• Must possess valid driver’s license
• Must be a minimum of 21 years of age
• Must be approved by the D.O.A. to receive an Agent badge

Working Conditions

• While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions 
• Physical demands – May be required to stand and/or walk for extended periods of time. Must be able to lift, carry and balance up to 50 pounds (200 pounds with assistance)
• Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil).

Physician Careers with The Oncology Institute 

About the Role

The Oncology Institute of Hope & Innovation (TOI) is seeking a Board-Certified or Board-Eligible Hematology & Oncology Physician to join our growing Las Vegas practice. This is an opportunity to deliver high-quality, patient-centered cancer care in a community-based setting with strong clinical support, predictable income, and leadership growth potential.

At TOI, physicians practice at the top of their license while being supported by an integrated care model designed to reduce administrative burden and allow you to focus on patient care.

Practice & Clinical Support Model

• Established referral network with a growing patient panel
• On-site infusion services
• Dedicated APP, Nursing, and Medical Assistant support
• Multidisciplinary care teams and tumor board collaboration
• Technology-enabled workflows to support efficient, high-quality care
• Shared call structure with call coverage (Q4 – every 4 weekends)

Compensation Structure

• Competitive base salary starting at $500,000+ with clearly defined incentive opportunities. Salary dependent upon experience and location.
• wRVU incentive model rewards thoughtful, sustainable growth by recognizing productivity alongside quality of care, patient experience, and sound clinical documentation.
• Typical physicians can achieve $650,000+ in total cash compensation once established
• Transparent compensation discussions early in the recruitment process

Career Growth & Leadership Opportunities

• Pathways to Medical Director and clinical leadership roles
• Opportunities to participate in clinical trials and research initiatives
• Principal Investigator (PI) opportunities for interested physicians
• Ability to contribute to program development and clinical strategy

Benefits & Lifestyle Support

• Guaranteed Sign-On Bonus: You will receive a $100,000 guaranteed sign-on bonus
• 3 CME days + $2,500 annually
• Medical, dental, vision, life, and disability insurance
• Malpractice coverage
• Paid time off
• Relocation assistance and student loan repayment support
• Licensing: Out of state? Your state license application & initial fee paid by The Oncology Institute
• License Renewals are paid by TOI

A Growing Network, Built for Sustainability

TOI continues to thoughtfully expand its clinic footprint across Nevada to meet growing patient demand. New clinic development is paired with investments in clinical staffing, infusion capacity, and physician leadership, creating long-term stability and meaningful opportunities for physicians who want to grow with the organization.

Why Physicians Choose TOI

• Predictable compensation with strong earning potential
• Supportive, physician-led clinical environment
• Community oncology focus with access to advanced care models
• Leadership opportunities without academic bureaucracy
• Mission-driven organization committed to compassionate, accessible cancer care

Why Las Vegas: 

• Rapid population growth and high patient demand – Las Vegas continues to grow quickly, creating strong demand for healthcare services and excellent opportunity to build a thriving patient panel within our practice.
• No state income tax – Nevada’s lack of state income tax allows physicians to maximize their earnings while enjoying a lower overall tax burden compared to many other states.
• Expanding healthcare market – With ongoing hospital expansions and increased investment in medical infrastructure, Las Vegas offers strong referral networks and long-term professional growth potential.
• Vibrant lifestyle with year-round sunshine – From world-class dining and entertainment to nearby hiking at Red Rock Canyon and weekend trips to Lake Tahoe or Southern California, Las Vegas offers an exciting yet balanced lifestyle.

About The Oncology Institute of Hope & Innovation

TOI is a leading community-based oncology network dedicated to providing high-quality, value-based cancer care. Our integrated model combines clinical excellence, innovation, and compassion to improve outcomes for patients while supporting physician well-being and professional growth.

Next Steps

Physicians interested in a confidential conversation are encouraged to apply. Our recruiting team is committed to a transparent, efficient process and early compensation discussions.

Not ready to apply? Please reach out to physiciancareers@theoncologyinstitute.com for an exploratory conversation with our team. 

How This Role Makes a Difference

Welcome to GSC!

About Us

At Geriatric Specialty Care of Reno, we're expanding our model for caring for seniors that provides high-quality, comprehensive in-home healthcare services to seniors all across Northern Nevada. From private residences and long-term care to assisted living facilities, our team of nurses, physicians, advanced practice providers, and care providers visit patients where they’re most comfortable—creating a seamless, convenient, and personalized process for seniors and their caretakers.

The Opportunity: As a Medical Assistant at Geriatric Specialty Care (our Reno clinic), you will support our primary care providers in delivering quality care to patients at our clinic and occasionally to patients in senior living communities. Your role will involve both clinical (back office) and administrative (front office) tasks, ensuring smooth clinic operations and a positive care experience for patients and coworkers. This position requires strong organizational skills, attention to detail, effective communication, and a compassionate approach when working with patients and their caregivers.

Key Responsibilities:

Front Office/Administrative:

• Manage patient check-in, verify demographic and insurance information, and ensure all necessary forms are completed accurately
• Coordinate patient appointments, manage the provider's schedule, and arrange follow-up visits considering urgency and scheduling constraints
• Handle inbound communications from patients, caregivers, and other healthcare providers/associates, ensuring effective communication and appropriate routing
• Maintain accurate and up-to-date patient records using the Electronic Health Record (EHR), ensuring all clinical documentation is completed in a timely and precise manner

Clinical/Back Office:

• Prepare patients for appointments, including setting up sterile work areas, gathering accurate medical histories, and coordinating with caregivers
• Perform and document biometric measurements such as blood pressure, pulse, temperature, and weight
• Perform phlebotomy and/or specimen collection; ensure proper handling, labeling, preparation, and transportation of samples
• Perform point-of-care testing and maintain point-of-care supplies; maintain CLIA-compliant in-house lab and related logs
• Carry out general medical procedures including injections, EKGs, dressing changes, and suture removal under physician supervision, in accordance with training and legal requirements
• Provide patient education within scope of practice, offering information and support
• Assist in care coordination by collaborating with other healthcare professionals, such as specialists and pharmacists, to facilitate referrals and meet patient care needs
• Support virtual urgent care setup, assist with in-person patient check-ins, and manage communication with remote care teams
• Adhere to infection control protocols and restock supplies as needed
• Additional responsibilities as designated

Requirements:

• High School Diploma or Equivalency
• 3+ years of clinical experience as an Emergency Medical Technician (EMT), Certified Medical Assistant (CMA), or Licensed Practical Nurse (LPN)
• Proficient knowledge of medical terminology, common medications, procedures in primary care, vitals, phlebotomy, wound care, injections, POC testing, EKGs, etc.
• Comfortable and adaptable with technology; enjoy working with platforms and tools such as Slack and Talkdesk
• Ability to work independently with minimal supervision and effectively communicate with staff, vendors, and patients/caregivers
• Demonstrated ability to prioritize tasks in a fast-paced environment
• Understanding of primary care settings
• Must be up-to-date on immunizations, including flu and COVID-19
• Possession of a valid State Driver's License with a clean DMV record, as well as proof of vehicle insurance
• Ongoing Regulatory Requirement: Must not be on any exclusion or debarment from participation in Federal Health Care Programs at any time and must remain in good standing with government regulators such as the OIG, CMS, etc.

Benefits Designed For You and Yours:

• Medical, Vision, and Dental Insurance
• Paid Parental Leave
• 401K with Matching Retirement Plan
• Cell Phone Reimbursement
• Annual Wellness Allowance
• FSA and Dependent Care FSA
• 10 Paid Holidays
• Generous Paid Time Off
• Paid Sick Days

Physical Requirements:

• Manual and finger dexterity, eye-hand coordination, and ability to use department equipment
• Occasional exertion of 30-50 lbs. of force may be required for tasks such as handling medical equipment and lifting computers/laptops
• Ability to remain seated in a stationary position for prolonged periods
• Ability to walk while carrying daily items or medical supplies
• Normal/typical medical clinical work environment

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements, or working conditions. While this is intended to be an accurate reflection of the current job, the Company reserves the right to revise the job or to require that other or different tasks be performed as assigned. All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to which will be required in this position, employees may be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an "at-will" basis.

Job Summary:

The Assistant General Manager “AGM” is responsible for assisting the General Manager in leading all property team members in running an efficient and profitable operation, managing day-to-day store operations, maintaining high service quality standards and customer satisfaction levels, ensuring the highest standard of safety and sanitation, and fostering a positive work environment with high employee morale.

Essential Job Duties & Responsibilities:

Hospitality:

• Promotes the core values and culture of COTE, including but not limited to excellence in food and beverage, service, and hospitality. 
• Leads service as a section manager. Actively engages in all steps of service including initial greet, menu spiels, order taking, beverage service, food presentation, grilling, check handling, and fond farewells. 
• Liaises between the FOH and culinary team during service. 
• Develops positive customer relationships and addresses customer service needs.
• Responds efficiently and accurately to customer complaints and reviews.

Finance:

• Develops and executes sales and profit plans in line with budgetary goals.
• Ensures, and is accountable for, profitability of the store by growing sales and controlling cost of goods.
• Directs and oversees ordering and inventory management for all departments of the restaurant. 
• Maintains and utilizes daily, weekly, quarterly and annual financial reporting tools as directed by the Director of Operations and Financial Controller. 
• Ensures proper team member coverage per the needs of business while maintaining target labor costs.
• Oversees all cash management functions; Maintains proper loss prevention standards, including reviewing cash handling procedures, deposits and safe procedures.
• Review daily time punches for accuracy; address time clock abuse (clocking in early or late) via coaching and/or documentation.

Operations:

• Oversees daily restaurant administration including payroll, opening/closing administration, service floor plans, daily walkthroughs, etc. 
• Manages hourly employees in their daily responsibilities at COTE, providing clear, effective direction. 
• Creates systems of accountability and provides consistent feedback, coaching, and disciplinary action as needed. 
• Performs all back office POS functions including employee profile and menu creation. 
• Plans, executes and communicates all promotions and company information effectively and efficiently.
• Conducts Department of Health (“DOH”) walk-throughs multiple times per day when on duty to ensure DOH compliance; Address all DOH violations immediately.
• Promotes and practices safe work habits, identifies and resolves potential safety hazards; Documents accidents, conducts initial investigation and determination of root cause of safety incidents in the interest of maintaining a safe work environment.
• Ensures that all team members are educated on our products and services. Oversees a regular schedule of service classes open to all employees. 
• Ensures that all COTE drink and food recipes and procedures are followed, maintaining the highest quality and consistent product standards.
• Approve any maintenance or repairs needed to keep the property in tip top condition within the budget. 
• Participate in community events and helps to ensure corporate social responsibility goals of the company are met. 
• Maintains knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.

Qualifications:

• Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.
• Must be reachable by email and able to communicate via phone as well.
• Communicates information effectively and efficiently. 
• Excellent organizational skills and attention to detail.
• Possesses a positive, results-oriented, team-player mentality.
• Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment.
• Ability to under pressure and maintain professionalism when working under stress.
• Knowledge of workplace safety procedures and local Department of Health standards.
• Food Handler’s Certification or the ability to obtain in accordance with federal, state, or local regulations and/or Company policy.
• Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required). We will endeavor to provide reasonable accommodations for sincerely held religious beliefs.  
• Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace. 
• Working understanding of human resource principles, practices, and procedures.
• Demonstrates positive leadership characteristics and supervisory skills, which inspire team members to meet and exceed standards. 
• Ability to effectively train others.
• Excellent time management skills with a proven ability to meet deadlines.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Strong analytical and problem-solving skills.
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
• Ability to exercise tact, courtesy, and ethics when dealing with vendors, co-workers, and customers. 
• Ability to maintain a positive working relationship with all third-party vendors.
• Degree in Hospitality, Culinary Management, or similar subject preferred.
• Ability to execute steps of service in adherence with company policy. 
• Must be of legal age to serve alcohol. 
• Certification for responsible alcohol service or ability to obtain within 6 months.

Objective: Support sales, marketing, and growth initiatives through data analysis, market research, prospecting, and other key activities.

About Us: Delfina provides a leading pregnancy care data platform to improve maternal and child health outcomes‍.

About You: As a Delfina Enrollment Specialist, you will be the face of our program within our partner OB/GYN practices in specified geographies within Las Vegas, Nevada. You’ll meet expectant mothers in the waiting room or during their visit to educate them about Delfina’s program, answer questions, and guide them through a simple digital enrollment process. This is a highly patient-facing role that combines compassion, communication, and attention to detail. You’ll work closely with clinic staff and Delfina’s implementation team to ensure a seamless experience for patients and providers.

Responsibilities: 

• Engage with patients onsite at OB/GYN partner clinics to introduce the Delfina program and assist with enrollment.
• Educate patients about the benefits of continuous support through Delfina’s platform, using clear and empathetic communication.
• Guide patients through secure enrollment, ensuring accurate data entry and patient consent in compliance with HIPAA.
• Collaborate with clinic staff (front desk, nurses, and providers) to integrate Delfina enrollment smoothly into patient flow.
• Document daily activity, including number of patients approached, enrollments completed, and feedback received.
• Relay insights from the field to Delfina’s growth and implementation teams to improve messaging and workflow.
• Champion the patient experience — build trust, answer questions, and represent Delfina’s mission with professionalism and empathy.

Qualifications: 

• Experience in healthcare or patient-facing roles, such as medical assistant, patient navigator, community health worker, or customer service in a clinical setting.
• Excellent communication and interpersonal skills — you’re warm, approachable, and confident engaging patients and clinic staff.
• Organizational strength and reliability — you can manage multiple conversations and maintain accurate records.
• Comfort with technology, including tablets, mobile apps, and HIPAA-compliant digital forms.
• Empathy and cultural sensitivity — ability to connect with patients of diverse backgrounds.
• Preferred: Experience in maternal health, OB/GYN clinics, or women’s health programs.
• Preferred: Bilingual (English/Spanish)

We value that everyone at Delfina brings a unique background and perspective. Prospective applicants are encouraged to apply even if they do not meet 100% of the listed qualifications and are encouraged to use their resume and other application materials to demonstrate how their skills meet, or are equivalent to, the listed qualifications.

Compensation: $20 - $30 USD per hour

The compensation range for this contract position represents a wide variety of factors, including location, skills, experience, education, and training. Candidates who meet most of the qualifications above should expect to earn near the middle of the posted compensation range.

Time Commitment: 10-30 hours per week

Delfina provides equal opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy or family status, national origin, age, veteran or disability status.

Note that Delfina does not currently sponsor or facilitate any U.S. work authorization for this position.  All applicants must have unrestricted and independent authorization to work at Delfina.

Welcome to GSC!

At Geriatric Specialty Care of Reno, we're expanding our model for caring for seniors that provides high-quality, comprehensive in-home healthcare services to seniors all across Northern Nevada. From private residences and long-term care to assisted living facilities, our team of nurses, physicians, advanced practice providers, and care providers visit patients where they’re most comfortable—creating a seamless, convenient, and personalized process for seniors and their caretakers.

The Role

The Provider is responsible for the diagnostic evaluation, management, and therapeutic health care of primary care patients of PPH in our Reno Clinic location as well as patients residing in assisted living communities, and residential care homes.  This care includes- 

• Obtain history and physical on new patients 
• Order/interpret diagnostic tests 
• Diagnose and treat chronic conditions and episodic illness 
• Perform Advance Care Planning 
• Accurate and timely documentation in the EHR 
• Coordinates with other members of the care team, both internal and external partners 

In addition to the above, the Provider is responsible for the annual comprehensive health assessments in accordance with health plan partners and Medicare guidelines. The assessments may be done in the clinic or residential setting. This service includes:

• Conducts Health Assessment, including past medical history, review of systems, medication reconciliation, and physical exam 
• Review and discuss the need to close care gaps and quality measures 
• Perform/review standardized screening exams 
• Identify all existing medical conditions  
• Accurately and timely documentation of assessment and conditions to include quality MEAT Statements 
• Identifies patients in need of chronic care management  
• Identifies patients in need of pharmacy assistance 
• Document Elements of Personal Prevention Plan and health issues to follow up with PCP 

The Provider is also responsible for ensuring a safe and smooth transition of patients following an acute or skilled stay or ED visit.  The care included is- 

• In-home post-acute visit including history and physical and medication reconciliation 
• Short-term management of episodic illness related to acute or skilled admission 
• Care coordination with team members for the implementation of a safe discharge plan 
• Identify barriers/obstacles to safe, self-management in the community and work with care team to overcome or identify alternatives

What We’re Looking For

• Current Nevada NP or PA license, credentialed with Medicare, Medicaid and health plans PPH is actively contracted with (Senior Care Plus, Prominence, OPTUM,) or has the ability to be enrolled with any health plans.
• Minimum two years experience in specialty care area (Geriatrics) in private physician office, clinic setting or community-based program preferred. 
• Demonstrates clinical competence including strong communications skills and medical knowledge.
• Remains current in licensure according to state regulation.
• Positively represents the practice by communicating to all visitors, patients and staff in an enthusiastic, friendly and professional manner.
• Provides a positive environment and experience with patients
• Actively seeks out methods to support the practice, staff, patients and physicians
• Participates in Continuing Medical Education as required by their governing board

Benefits Tailored for You and Your Family

• Quarterly performance bonuses to reward your contributions
• Comprehensive medical, vision, and dental insurance for you and your dependents
• Flexible spending accounts for health and dependent care expenses
• 401(k) retirement plan to help secure your financial future
• PTO and Sick Time
• 6 weeks of paid parental leave for growing families
• Travel support with mileage reimbursement for community visits
• Company-issued iPhone for seamless communication
• Monthly wellness allowance to support your physical and mental health
• Professional development funding to advance your clinical expertise and career goals
• Robust clinical support: dedicated RNs and Care Coordinators handle operational tasks, allowing you to focus on patient care

Travel is required for this role. You must have the ability to drive between partner facilities regularly.

We are an equal opportunity employer — we aim to recruit, hire, develop, compensate, and promote regardless of race, religion, country of origin, gender, sexual orientation, age, marital status, veteran status, or disability.

Server Assistants (SA’s) are dynamic hospitality professionals responsible for bussing and cleaning all customer tables while aiding Servers with steps of service. SA’s are paired with Servers in assigned sections of the restaurant. SA’s should never leave the floor without informing their Server and Management.

Job duties and responsibilities include, but are not limited to:

• Prepare and serve high-quality espresso-based and brewed coffee beverages using commercial-grade equipment.
• Operate, clean, and maintain espresso machines, grinders, brewers, and other barista tools in accordance with health and safety standards.
• Monitor stock levels for coffee, milk, syrups, and barista supplies and communicate restocking needs to management.
• Follow all recipes and presentation guidelines to ensure consistency in every beverage served.
• Support beverage prep and drink running duties in collaboration with the bar team and assigned Server.
• Maintain a clean and organized barista station at all times, including wiping down surfaces and replenishing supplies as needed.
• Assist with quality control checks on all coffee-related items leaving the barista station.
• Complete any additional barista-related side work as assigned during setup and breakdown.
• Complete all assigned side work related to setup and breakdown of the coffee and tea station, dish pit area, dining room, and service hutches.
• Provide enthusiastic hellos and goodbyes to all incoming and departing customers.
• Provide exceptional service and hospitality to every customer.
• Greet all tables with beverage lists, explain offerings, and provide the beverage menu format. Offer a choice of bottled or filtered water and ensure selections are rung in and communicated with the section server.
• Mark tables with correct utensils once table orders are taken. Inform customers of the food items being delivered to their table.
• Run drinks from the bar to the assigned customer by table and position number.
• Clear dirty dishes and glassware from tables with elegance and finesse.
• Assist Servers to consistently deliver a quality experience for customers.
• Proactively communicate any pertinent table information to the assigned Server, including special occasions or customer dissatisfaction.
• Verify food delivery accuracy and quality-check customer needs.
• Assist customers with boxing up food and other support as needed.
• Maintain cleanliness and organization of coffee station, water station, refrigerators, and dining room.
• Assist with dish and glassware disposal as needed.
• Provide water, tea, and coffee service to customers throughout the night.
• Adhere to safety and health standards set forth by the Department of Health.
• Maintain service tools including trays, silverware, plate ware, glassware, scissors, and tongs.
• Train new employees as assigned.
• Assist other stations or areas of the restaurant when requested by management.

Qualifications:

• Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.
• Must be reachable by email and able to communicate via phone as well.
• Communicates information effectively and efficiently. 
• Excellent organizational skills and attention to detail.
• Possesses a positive, results-oriented, team-player mentality.
• Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment.
• Ability to under pressure and maintain professionalism when working under stress.
• Knowledge of workplace safety procedures and local Department of Health standards.
• Food Handler’s Certification or the ability to obtain in accordance with federal, state, or local regulations and/or Company policy.
• Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required). We will endeavor to provide reasonable accommodations for sincerely held religious beliefs.  
• Must be of legal age to serve alcohol.
• Certification for responsible alcohol service or ability to obtain within 6 months.
• Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace. 
• Ability to execute steps of service in adherence with company policy.
• Excellent interpersonal and customer service skills.
• Excellent communication with management and teammates.

The Office Assistant is responsible for providing back-office operational support to the management team to ensure the administrative success of the business. They support hiring and onboarding, and are solely responsible for administrative success, including supplies, ordering, compliance, and permitting functions at the direction of the People & Culture. They are also responsible for organizing the office and back-of-house storage areas, along with completing all other tasks as directed by operations.

Essential Job Duties & Responsibilities:

Job duties and responsibilities include, but are not limited to the following:

Primary responsibilities include, but are not limited to the following:

• Organizes and maintains the appearance of the office space and all back of house storage areas.
• Maintains and enforces office rules & guidelines.
• Issues employee locker assignments and audits the locker records monthly. Organizes quarterly locker clean outs. 
• Maintains office supply inventory and reordering.
• Oversees office equipment including printers, copy machines, computers, paper shredders, and iPads. Places services calls and troubleshoots issues. 
• Liaises and places service calls with IT for all IT and tech issues. 
• Responsible for keeping office and operational supply purchases at budget.
• Performs monthly audit of company permits to ensure restaurant permits are up to date, and fire safety and annual inspections. Reports upcoming expirations and issues to the General Manager and Chef de Cuisine. 
• Organizes staff enrichment programs, employee bonus benefits, and team outings.
• Maintains organized employee records by filing, digitalizing, and managing documentation in coordination with the People & Culture department.
• Assists in preparing employment-related letters and processing unemployment and workers’ compensation claims, supporting Office Admin as needed.
• Supports payroll processing and benefits enrollment by organizing and maintaining records of employee participation, personnel actions (e.g., hires, promotions, transfers), and performance review schedules.
• Conducts routine audits at the direction of People & Culture to help ensure compliance with federal and state regulations, including I-9 verification.
• Updates employee information such as pay rates, employment status, and personal details in internal systems.
• Supports daily payroll reports and reviews timecards, schedules, and end-of-shift reports to ensure payroll accuracy.
• Records and processes all employee reimbursements/receipts at the approval of Finance. 
• Assists with additional tasks as dictated by the management team.

Essential Functions

• Knowledge of Cote brand, culture, and product.
• Fluent in written and spoken English.
• Must be reachable by email and able to communicate via phone as well.
• Polished personal presentation; Grooming meets company standards outlined in the Employee Handbook.
• Familiarity with restaurant management software such as point of sales, reservations management, inventory management, and Microsoft Word, PowerPoint, and Excel.
• Communicates information effectively and efficiently.
• Knowledge of workplace safety procedures, employment law, and laws against sexual harassment
• Excellent organizational skills
• Demonstrates positive leadership characteristics, which inspires team members to meet and exceed standards.
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.

Preferred Qualifications

• One year of experience using ADP WorkforceNow.
• One year of proven administrative experience.