Welcome to GSC!

About Us

At Geriatric Specialty Care of Reno, we're expanding our model for caring for seniors that provides high-quality, comprehensive in-home healthcare services to seniors all across Northern Nevada. From private residences and long-term care to assisted living facilities, our team of nurses, physicians, advanced practice providers, and care providers visit patients where they’re most comfortable—creating a seamless, convenient, and personalized process for seniors and their caretakers.

The Opportunity: As a Medical Assistant at Geriatric Specialty Care (our Reno clinic), you will support our primary care providers in delivering quality care to patients at our clinic and occasionally to patients in senior living communities. Your role will involve both clinical (back office) and administrative (front office) tasks, ensuring smooth clinic operations and a positive care experience for patients and coworkers. This position requires strong organizational skills, attention to detail, effective communication, and a compassionate approach when working with patients and their caregivers.

Key Responsibilities:

Front Office/Administrative:

• Manage patient check-in, verify demographic and insurance information, and ensure all necessary forms are completed accurately
• Coordinate patient appointments, manage the provider's schedule, and arrange follow-up visits considering urgency and scheduling constraints
• Handle inbound communications from patients, caregivers, and other healthcare providers/associates, ensuring effective communication and appropriate routing
• Maintain accurate and up-to-date patient records using the Electronic Health Record (EHR), ensuring all clinical documentation is completed in a timely and precise manner

Clinical/Back Office:

• Prepare patients for appointments, including setting up sterile work areas, gathering accurate medical histories, and coordinating with caregivers
• Perform and document biometric measurements such as blood pressure, pulse, temperature, and weight
• Perform phlebotomy and/or specimen collection; ensure proper handling, labeling, preparation, and transportation of samples
• Perform point-of-care testing and maintain point-of-care supplies; maintain CLIA-compliant in-house lab and related logs
• Carry out general medical procedures including injections, EKGs, dressing changes, and suture removal under physician supervision, in accordance with training and legal requirements
• Provide patient education within scope of practice, offering information and support
• Assist in care coordination by collaborating with other healthcare professionals, such as specialists and pharmacists, to facilitate referrals and meet patient care needs
• Support virtual urgent care setup, assist with in-person patient check-ins, and manage communication with remote care teams
• Adhere to infection control protocols and restock supplies as needed
• Additional responsibilities as designated

Requirements:

• High School Diploma or Equivalency
• 3+ years of clinical experience as an Emergency Medical Technician (EMT), Certified Medical Assistant (CMA), or Licensed Practical Nurse (LPN)
• Proficient knowledge of medical terminology, common medications, procedures in primary care, vitals, phlebotomy, wound care, injections, POC testing, EKGs, etc.
• Comfortable and adaptable with technology; enjoy working with platforms and tools such as Slack and Talkdesk
• Ability to work independently with minimal supervision and effectively communicate with staff, vendors, and patients/caregivers
• Demonstrated ability to prioritize tasks in a fast-paced environment
• Understanding of primary care settings
• Must be up-to-date on immunizations, including flu and COVID-19
• Possession of a valid State Driver's License with a clean DMV record, as well as proof of vehicle insurance
• Ongoing Regulatory Requirement: Must not be on any exclusion or debarment from participation in Federal Health Care Programs at any time and must remain in good standing with government regulators such as the OIG, CMS, etc.

Benefits Designed For You and Yours:

• Medical, Vision, and Dental Insurance
• Paid Parental Leave
• 401K with Matching Retirement Plan
• Cell Phone Reimbursement
• Annual Wellness Allowance
• FSA and Dependent Care FSA
• 10 Paid Holidays
• Generous Paid Time Off
• Paid Sick Days

Physical Requirements:

• Manual and finger dexterity, eye-hand coordination, and ability to use department equipment
• Occasional exertion of 30-50 lbs. of force may be required for tasks such as handling medical equipment and lifting computers/laptops
• Ability to remain seated in a stationary position for prolonged periods
• Ability to walk while carrying daily items or medical supplies
• Normal/typical medical clinical work environment

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements, or working conditions. While this is intended to be an accurate reflection of the current job, the Company reserves the right to revise the job or to require that other or different tasks be performed as assigned. All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to which will be required in this position, employees may be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an "at-will" basis.

Welcome to GSC!

At Geriatric Specialty Care of Reno, we're expanding our model for caring for seniors that provides high-quality, comprehensive in-home healthcare services to seniors all across Northern Nevada. From private residences and long-term care to assisted living facilities, our team of nurses, physicians, advanced practice providers, and care providers visit patients where they’re most comfortable—creating a seamless, convenient, and personalized process for seniors and their caretakers.

The Role

The Provider is responsible for the diagnostic evaluation, management, and therapeutic health care of primary care patients of PPH in our Reno Clinic location as well as patients residing in assisted living communities, and residential care homes.  This care includes- 

• Obtain history and physical on new patients 
• Order/interpret diagnostic tests 
• Diagnose and treat chronic conditions and episodic illness 
• Perform Advance Care Planning 
• Accurate and timely documentation in the EHR 
• Coordinates with other members of the care team, both internal and external partners 

In addition to the above, the Provider is responsible for the annual comprehensive health assessments in accordance with health plan partners and Medicare guidelines. The assessments may be done in the clinic or residential setting. This service includes:

• Conducts Health Assessment, including past medical history, review of systems, medication reconciliation, and physical exam 
• Review and discuss the need to close care gaps and quality measures 
• Perform/review standardized screening exams 
• Identify all existing medical conditions  
• Accurately and timely documentation of assessment and conditions to include quality MEAT Statements 
• Identifies patients in need of chronic care management  
• Identifies patients in need of pharmacy assistance 
• Document Elements of Personal Prevention Plan and health issues to follow up with PCP 

The Provider is also responsible for ensuring a safe and smooth transition of patients following an acute or skilled stay or ED visit.  The care included is- 

• In-home post-acute visit including history and physical and medication reconciliation 
• Short-term management of episodic illness related to acute or skilled admission 
• Care coordination with team members for the implementation of a safe discharge plan 
• Identify barriers/obstacles to safe, self-management in the community and work with care team to overcome or identify alternatives

What We’re Looking For

• Current Nevada NP or PA license, credentialed with Medicare, Medicaid and health plans PPH is actively contracted with (Senior Care Plus, Prominence, OPTUM,) or has the ability to be enrolled with any health plans.
• Minimum two years experience in specialty care area (Geriatrics) in private physician office, clinic setting or community-based program preferred. 
• Demonstrates clinical competence including strong communications skills and medical knowledge.
• Remains current in licensure according to state regulation.
• Positively represents the practice by communicating to all visitors, patients and staff in an enthusiastic, friendly and professional manner.
• Provides a positive environment and experience with patients
• Actively seeks out methods to support the practice, staff, patients and physicians
• Participates in Continuing Medical Education as required by their governing board

Benefits Tailored for You and Your Family

• Quarterly performance bonuses to reward your contributions
• Comprehensive medical, vision, and dental insurance for you and your dependents
• Flexible spending accounts for health and dependent care expenses
• 401(k) retirement plan to help secure your financial future
• PTO and Sick Time
• 6 weeks of paid parental leave for growing families
• Travel support with mileage reimbursement for community visits
• Company-issued iPhone for seamless communication
• Monthly wellness allowance to support your physical and mental health
• Professional development funding to advance your clinical expertise and career goals
• Robust clinical support: dedicated RNs and Care Coordinators handle operational tasks, allowing you to focus on patient care

Travel is required for this role. You must have the ability to drive between partner facilities regularly.

We are an equal opportunity employer — we aim to recruit, hire, develop, compensate, and promote regardless of race, religion, country of origin, gender, sexual orientation, age, marital status, veteran status, or disability.