MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

As a Staff Technical Program Manager, you will own the successful delivery of complex, cross-functional efforts. You will partner closely with stakeholders across the organization from Engineering, Product, Product Design, and even Field-facing teams to develop and execute against our overall product vision and business objectives, uncover solutions to technical challenges, and provide data-driven insights that power strategic decision-making.

We are looking to speak to candidates who are based in Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Columbus, Dallas, Miami, Nashville, New York City, Philadelphia, Raleigh, Washington DC, Tysons for our hybrid working model.

Position Expectations

• Leverage technical acumen and analytical skills to drive engineering programs forward and maximize business value delivery
• Recognize patterns in a sea of information and take action accordingly
• Develop a strategic approach to program management that balances agility and process. This involves discerning when to provide direct guidance and when to empower teams by establishing clear frameworks and guidelines for ongoing initiatives
• Build strategic partnerships with Product, Design, and Engineering stakeholders
• Expand knowledge into new domains as called upon
• Act as a mentor to junior TPMs and lead by example
• Embody MongoDB's core values and leadership principles

The right candidate for this role will be

• Experienced with 10+ years of working in an engineering organization leading complex cross-functional technical programs
• Experienced with 5+ years of Software development background
• Able to partner with technical stakeholders in methodically breaking down engineering challenges to deliver against abstract goals
• Able to participate in technical design discussions and summarize trade-offs, outcomes, and next steps
• Skilled at communicating across a diverse set of engineers and stakeholders
• Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
• Hyper-organized and capable of coordinating across multiple independent work streams and organizations
• A role model for effective execution practices, driven by an attuned sense of priority and urgency
• Able to leverage their experience in program delivery to influence improvements to our tools, operations, architecture
• Trained in working with project tracking software (e.g. Jira, Rally, MS Project)
• Familiar with MongoDB or a comparable technology

Nice to have!

• Exposed to generative AI and Machine Learning
• Interested in business automation work such as scripting in Python, Google Apps Script and Slack
• Familiar with tools and methodologies for code analysis, refactoring, and automated testing

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 2263203305

At Tend, we’re building a dental experience that’s human. Behind every great member experience is a team ensuring accuracy, efficiency, and transparency in the financial side of care. Our Revenue Cycle Management (RCM) team plays a critical role in delivering on that promise.

We’re looking for an RCM Accounts Receivable Analyst to help resolve unpaid insurance balances, analyze account discrepancies, and maintain accurate ledgers. This role focuses on ensuring timely collections, preventing revenue leakage, and supporting process improvements through strong attention to detail and collaboration with internal teams.

This is a hybrid role working on-site in Nashville a few days per month

What You’ll Do

• Follow up on outstanding insurance balances through payer portals, phone outreach, and claim status inquiries.
• Identify and resolve claim denials, underpayments, or posting errors.
• Reconcile account discrepancies and ensure accurate application of insurance and member payments.
• Document all actions and communications in the practice management system for audit and compliance purposes.
• Review member ledgers for accuracy and completeness.
• Partner with studio teams and other RCM functions to resolve claim-related issues and identify recurring trends.
• Conduct root cause analysis on recurring denials or aged claims and recommend process improvements.
• Support implementation of workflow updates that enhance efficiency and accuracy.
• Assist with audits, reporting, and special projects as needed.

Who You Are

You embody our Tend values and demonstrate key competencies that support accuracy, teamwork, and ownership. At Tend, our values guide how we hire, collaborate, and deliver care.

• Tend to Others – You deliver accurate, thorough work and follow up with payors and teammates to ensure issues are resolved with care and efficiency.
• Be Brave Enough to Lead – You take ownership of your accounts, raise questions when you see discrepancies, and communicate openly about risks or opportunities for improvement.
• Savor the Ride – You maintain a positive, professional attitude even during repetitive or challenging work, contributing to a steady, collaborative team culture.
• Embrace Our Differences – You communicate clearly and respectfully across diverse teams and stakeholders, adapting your style as needed to build trust and alignment.
• Rooted in Growth – You seek to understand the “why” behind payer rules and workflows, applying feedback to improve your skills and help the team grow.

Role-Based Competencies

• Strengthen the Team – You collaborate with peers and share information to keep processes consistent and efficient.
• Decide with Clarity – You exercise sound judgment in resolving balance issues and know when to escalate for guidance or support.
• Deliver on What Matters – You meet accuracy and productivity targets, consistently ensuring that account resolution aligns with quality and compliance standards.

What You Have

• 1+ year of experience in accounts receivable, billing, or revenue cycle management—dental experience preferred.
• Proficiency in navigating payer portals and understanding EOBs, denials, and remittance processes.
• Fundamental knowledge of insurance verification, claim submission, and payment posting workflows.
• Strong attention to detail and organizational skills.
• Basic proficiency in Excel or Google Sheets (sorting, filtering, pivot tables).
• Excellent written and verbal communication skills.
• Ability to manage competing priorities and meet deadlines in a fast-paced environment.
• Familiarity with HIPAA regulations and healthcare privacy standards.
• Ability to work a hybrid schedule onsite in Nashville, TN a few days per month

What We Offer:

We believe taking care of people starts with taking care of our own. Here’s how we’ve got you covered at Tend:

• 🩺 Health Comes First - We offer medical, dental, and vision insurance — plus a Dental Wellness Program to keep your smile as sharp as your skills.
• 💰 Plan for the Future - Our 401(k) plan, because your future matters just as much as your now.
• 💡 Support, When You Need It - Life & AD&D insurance, health advocacy, legal support, and an Employee Assistance Program (EAP) — all designed to have your back when life gets real.
• 🛍️ Smart Spending Options - We’ve got Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), and pre-tax transit/parking benefits to make your dollars go further.
• 🌴 Time to Recharge - Enjoy generous Paid Time Off (PTO) and company holidays — because rest is productive.

#LI-hybrid

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators, and problem solvers to help us create it.

Who you are

Metropolis is seeking a Director of Operations Strategy to own the optimization and execution systems that power how we run our global operations. Reporting directly to the VP of Operations Support & Strategy, you will be the connective tissue between strategy and execution  — building the operational discipline and processes that empower our teams in the field to achieve. 

You are a rigorous analytical thinker and disciplined executor who thrives at the intersection of strategy, data, and cross-functional collaboration. You know how to structure ambiguous problems, build airtight solutions, and translate complexities into clear narratives that drive action. You are equally comfortable in a facility and a boardroom — and you understand that the best initiatives are only valuable when they actually change how the business runs.

What you'll do

• Drive execution of quarterly and annual operations planning cycles, translating company objectives into operational targets, milestones, and resource plans across field operations
• Build and maintain a suite of real-time dashboards, KPI frameworks, and reporting infrastructure that gives leadership an accurate, up-to-the-moment view of operational health across all markets
• Develop advanced forecasting models and scenario analyses that surface risks and opportunities before they impact the business, and recommend clear, prioritized action paths for each
• Identify operational inefficiencies across the business, quantify their impact, and lead structured process improvement initiatives from diagnosis through resolution
• Serve as the analytical backbone for cross-functional initiatives — providing rigorous ROI modeling and performance tracking to ensure projects stay accountable to measurable outcomes
• Partner with regional leaders and market GMs to synthesize performance data across geographies, identify what’s working, and help scale winning playbooks consistently across markets
• Collaborate with Product and Engineering to define tooling requirements that support operational scalability, acting as an informed and credible voice for the ops team in roadmap discussions
• Build and develop a lean team of strategy and analytics professionals, establishing the function’s capacity and capabilities as the business scales

What we're looking for

• 7+ years of experience in strategy, business operations, management consulting, or analytics, with at least 2 years in a leadership role at a high-growth technology or marketplace company
• Deep analytical fluency — highly proficient in Excel and SQL, with hands-on experience building and maintaining reporting infrastructure in BI tools such as Looker or Tableau
• Demonstrated ability to build financial models, scenario analyses, and forecasting frameworks that inform real, high-stakes business decisions
• Proven track record of leading cross-functional initiatives from scoping through execution — managing multiple workstreams simultaneously without losing accountability on any of them
• Clear, confident communicator who can distill complex analysis into concise, compelling narratives for senior stakeholders, with the ability to adapt the message for different audiences
• Highly self-directed with strong problem-structuring skills — capable of independently defining the approach to an ambiguous problem and driving it to a clear outcome

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans, and more. #LI-WT1 #LI-Onsite

We're excited to be hosting a virtual hiring event for our Nashville Direct Sales Representative roles!

Event Details:

- Date: May 20, 2026

- Time: You pick the time! (Hour long time slots between noon-5pm CT)

- Location: From the comfort of your own space!

This is a fantastic opportunity to learn more about our company, the Direct Sales Representative opportunity, and connect directly with our hiring team from the comfort of your own space. We'll be conducting interviews, sharing insights about our company culture, and answering any questions you may have about the application process.

Don't miss this chance to participate in this expedited hiring process! Continue below to APPLY NOW!

Top performers can earn six figures with the base salary plus an uncapped sales bonus plan. In addition, we offer exclusive sales training alongside great benefits! 

Role Description

The Direct Sales Representative is responsible for increasing the number of active paid residential customers within a market through door-to-door interactions. This role primarily sells to residential homes and may include an opportunity to contribute across multiple dwelling units (MDUs). You will be working outdoors going from home to home to achieve sales goals. You will work closely with your team leader and team members building strong relationships and identifying opportunities to improve sales techniques.

In this role, you'll:

• Prospect residential customers by promoting GFiber’s internet services.
• Build a lead pipeline through door-to-door interactions and conduct in-person, phone and/or email follow-up.
• Update the Customer Relationship Management (CRM) tool with relevant customer information, conversion status and notes.
• Partner with team members to ensure a seamless customer experience.
• Communicate the GFiber value proposition to customers. 
• Demonstrate knowledge of GFiber’s network and technical deployment.

At a minimum we'd like you to have:

• High school diploma or GED.
• Ability to exert yourself physically over extended periods of time, including frequent bending, kneeling and climbing stairs.
• A valid driver’s license and access to reliable transportation during the workday.
• Ability to pass a motor vehicle check that meets company standards.

It's preferred if you have:

• Experience in sales, account management or customer service.
• Experience in the ISP or telecom industry.
• Proficiency in SalesForce or other industry leading lead management software.
• Proven track record of strong work ethic, ability to navigate ambiguity, and solid communication skills.
• Ability to communicate in Spanish.

This role offers a competitive on-target earnings (OTE) of $66,667 - $73,334 annually ($30,000 base + uncapped sales bonus) + benefits. Your compensation includes a base salary plus an uncapped commission structure. Those who are on-target for 6 months are recommended for promotion that includes a higher base salary and related OTE.

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking an enthusiastic and driven Senior Counsel ready to lead legal support for one of our regions, working closely with both the Revenue and Operations management and their teams, and collaborating with the other members of the legal team.

What you'll do

• Provide comprehensive legal support to one or more business regions or practice groups
• Act as a proactive and trusted business partner, offering legal and business counsel to stakeholders on a wide variety of contract-related issues, compliance matters, and risk assessments
• Work closely with business teams to develop and execute legal strategies that protect and advance the company’s operations
• Develop a deep understanding of our cutting-edge technology business and the broader urban mobility industry
• Draft, review, and negotiate a broad range of commercial contracts, including complex software as a service (SaaS) agreements, client agreements, procurement agreements, information technology agreements, government contracts, commercial leasing agreements, and consulting agreements
• Coordinate resolution of business disputes and manage outside counsel as needed
• Provide essential support to the Vice President, Associate General Counsel and other attorneys within the department

What we're looking for

• Law degree and currently licensed or has eligibility to be licensed to practice law in either Illinois, Tennessee, or New York
• 7+ years of progressive work experience in a corporate law department or a business/transactional practice group of a law firm
• Extensive experience with a wide variety of commercial contracts, including technology, government, and procurement agreements
• Hardworking, detail-oriented, and enthusiastic professional who thrives in a collaborative and close-knit team environment
• Ability to work effectively under pressure, prioritize multiple tasks, and meet tight deadlines
• Strong practical decision-making and problem-solving skills
• Exceptional transactional and legal writing skills
• Ability to quickly identify and grasp complex legal issues and communicate key issues clearly and concisely to colleagues and business partners

While not required, these are a plus:

• Demonstrated expertise in drafting and negotiating Software as a Service (SaaS) contracts or commercial leases
• Prior in-house legal experience

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $175,000.00 USD to $185,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-WT1 #LI-Onsite

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking an enthusiastic and driven Senior Counsel ready to lead legal support for one of our regions, working closely with both the Revenue and Operations management and their teams, and collaborating with the other members of the legal team.

What you'll do

• Provide comprehensive legal support to one or more business regions or practice groups
• Act as a proactive and trusted business partner, offering legal and business counsel to stakeholders on a wide variety of contract-related issues, compliance matters, and risk assessments
• Work closely with business teams to develop and execute legal strategies that protect and advance the company’s operations
• Develop a deep understanding of our cutting-edge technology business and the broader urban mobility industry
• Draft, review, and negotiate a broad range of commercial contracts, including complex software as a service (SaaS) agreements, client agreements, procurement agreements, information technology agreements, government contracts, commercial leasing agreements, and consulting agreements
• Coordinate resolution of business disputes and manage outside counsel as needed
• Provide essential support to the Vice President, Associate General Counsel and other attorneys within the department

What we're looking for

• Law degree and currently licensed or has eligibility to be licensed to practice law in either Illinois, Tennessee, or New York
• 7+ years of progressive work experience in a corporate law department or a business/transactional practice group of a law firm
• Extensive experience with a wide variety of commercial contracts, including technology, government, and procurement agreements
• Hardworking, detail-oriented, and enthusiastic professional who thrives in a collaborative and close-knit team environment
• Ability to work effectively under pressure, prioritize multiple tasks, and meet tight deadlines
• Strong practical decision-making and problem-solving skills
• Exceptional transactional and legal writing skills
• Ability to quickly identify and grasp complex legal issues and communicate key issues clearly and concisely to colleagues and business partners

While not required, these are a plus:

• Demonstrated expertise in drafting and negotiating Software as a Service (SaaS) contracts or commercial leases
• Prior in-house legal experience

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $175,000.00 USD to $185,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-WT1 #LI-Onsite

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

Role Overview

Zeta Global is seeking a Lead Software Engineer to build and scale healthcare-focused applications and data systems that power audience intelligence, activation, measurement, and reporting across both HCP and DTC workflows.

This is a hands-on technical leadership role operating at the intersection of distributed systems, data engineering, and healthcare domain constraints. You will design and deliver systems that integrate identity, audience data, and campaign performance while meeting strict requirements for privacy, compliance, and reliability.

The ideal candidate brings strong system design depth, experience building data-intensive platforms, and the ability to lead through architecture and execution in regulated environments.

What You’ll Build

• Full-stack applications supporting HCP and patient (DTC) audience discovery, segmentation, and activation
  • Scalable data pipelines for ingestion, normalization, and enrichment of healthcare datasets
  • Identity resolution and data linkage services across fragmented data sources
  • Reporting, attribution, and measurement systems connecting campaigns to outcomes
  • APIs and services enabling downstream activation, analytics, and partner integrations

Key Responsibilities

• Lead architecture and hands-on development of distributed systems supporting healthcare data workflows
  • Design and implement scalable data pipelines (batch and streaming) for large-scale datasets
  • Build and maintain APIs and services with strong SLAs, observability, and fault tolerance
  • Implement identity resolution logic including matching, deduplication, and graph-based linkage
  • Ensure high data quality through validation, reconciliation, and monitoring frameworks
  • Design systems with strong security controls, including encryption, access control, and auditability
  • Apply privacy-by-design principles across all systems handling PHI/PII
  • Partner with Product and Data teams to translate healthcare requirements into scalable architectures
  • Drive engineering best practices across testing, CI/CD, code quality, and operational excellence
  • Mentor engineers and act as a technical leader across the team

Engineering Expectations

• Strong experience designing distributed systems (microservices, event-driven architectures)
  • Deep understanding of data modeling, storage systems (OLTP, OLAP), and data processing frameworks
  • Experience with streaming and batch processing (e.g., Kafka, Spark, Flink, or similar)
  • Proficiency in backend development (Python, Java, or Ruby) and API design (REST/gRPC)
  • Experience building modern front-end applications (React or similar)
  • Strong experience with cloud platforms (AWS, GCP, or Azure) and infrastructure-as-code
  • Familiarity with containerization and orchestration (Docker, Kubernetes)
  • Experience implementing observability (logging, metrics, tracing) and reliability patterns
  • Strong understanding of performance optimization and scalability tradeoffs

Healthcare & Domain Expectations

• Experience working with HCP data (provider identity, targeting, segmentation)
  • Experience with patient / DTC data workflows and privacy-aware systems
  • Understanding of healthcare data ecosystems (claims, provider, or audience datasets)
  • Familiarity with identity graphs and data onboarding patterns
  • Experience building reporting or attribution systems tied to business outcomes
  • Strong grasp of HIPAA, PHI/PII, and regulated data handling requirements

Qualifications

• 8–10 years of software engineering experience with increasing technical ownership
  • Proven track record of building and scaling data-intensive or distributed systems
  • Experience working in regulated environments (healthcare strongly preferred)
  • Strong system design and architecture skills
  • Ability to lead technically while remaining hands-on in implementation
  • Strong collaboration skills across engineering, product, and data teams

Preferred

• Experience with healthcare data providers or identity ecosystems
  • Background in AdTech, MarTech, or audience/data platforms
  • Experience with privacy-enhancing technologies (tokenization, clean rooms)
  • Exposure to ML/AI-driven data products or analytics systems

BENEFITS & PERKS

• Unlimited PTO
• Excellent medical, dental, and vision coverage
• Employee Equity
• Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!

SALARY RANGE

The salary range for this role is $200,000 - $215,000, depending on location and experience. 

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

#LI-TS1

Description:

The Assurance, Risk, and Compliance (“ARC”) Initiatives team at MongoDB owns the strategy, governance, and delivery of our most critical cross-functional risk and compliance initiatives. We design and execute programs that support compliance audits, risk assessments, employee awareness and enablement, and the implementation of common control frameworks, along with consistent operating cadences that align key stakeholders, accelerate decision making, and drive the execution of initiatives that reinforce MongoDB’s assurance, risk management, and compliance objectives. We define and track key metrics and deliver clear and timely, executive reporting to provide transparency, measure progress, and ensure lasting operational resilience and governance.

We serve as the central coordination point for ARC-wide initiatives, connecting Product, Engineering, Security, and Legal teams around clear priorities, milestones, and outcomes. Our focus is on building scalable governance structures, defining decision-making frameworks, and establishing repeatable ways of working so that complex efforts can be executed consistently across the team.

The Policy Program Manager is a mid-to-senior level individual contributor role responsible for leading the development and operationalization of policies and procedures aligned to established control frameworks. You will drive end-to-end ownership of policy lifecycle management, from drafting and review through implementation and ongoing maintenance, while coordinating inputs across teams to ensure accuracy, consistency, and adoption. Additionally, you will lead documentation standardization efforts, facilitate stakeholder reviews, and perform gap analyses to continuously strengthen and mature our ARC policy framework.

Responsibilities:

• Lead the end-to-end execution of company-wide compliance programs, including the annual security policy and procedure review cycle
• Design and implement scalable frameworks for policy lifecycle management (creation, review, approval, publication, and retirement)
• Establish standards, templates, and governance processes to ensure consistency and clarity across all compliance documentation
• Maintain a centralized, audit-ready repository for policies, procedures, and supporting artifacts
• Act as the primary point of contact for cross-functional teams (HR, Legal, Engineering, Product)
• Drive alignment, gather inputs, and ensure timely completion of policy updates and compliance deliverables
• Ensure policies and procedures align with regulatory, security, and internal control requirements
• Support internal and external audits by maintaining complete, accurate, and accessible documentation
• Translate audit findings and regulatory changes into actionable policy program updates
• Maintain the integrity of project-specific Jira boards and Confluence pages. Ensure all project artifacts are organized, up-to-date, and ready for leadership review or external audit
• Develop and maintain dashboards to report on program health, completion rates, and obstacles. Present status updates and metrics to leadership
• Evaluate existing program workflows and implement improvements to increase efficiency, reduce manual effort, and improve the stakeholder experience

Requirements:

• 5-8 years of program management experience, ideally within an Information Security or high-growth technology environment
• Experience creating and managing policy and procedure programs or governance frameworks
• Deep understanding of security and compliance frameworks (e.g., SOC 2, ISO 27001, PCI DSS, HIPAA, NIST CSF)
• Strong proficiency in managing full-lifecycle projects, including scoping, planning, risk mitigation, and change control
• Advanced experience with Jira and Confluence, including the ability to build custom dashboards and manage complex documentation repositories
• Maintain and support a GRC/policy management platform to ensure consistent policy administration and system usability
• Excellent interpersonal skills with the ability to hold cross-functional stakeholders accountable to deadlines in a professional and effective manner
• Exceptional attention to detail and the ability to manage multiple overlapping priorities without losing sight of milestones
• A proactive, self-directed approach to work. You enjoy taking ownership of a program and building the structure necessary for its success

Responsibilities & Expectations

• You are expected to be the owner of your assigned programs. While you will work closely with technical SMEs, you are responsible for the logistical success of the workstream. Your success is measured by the timely completion of program goals, the clarity of your reporting, and your ability to anticipate and resolve project bottlenecks
• You don't just track tasks; you own the success of the program

Scope & Complexity

• The scope is horizontal and impacts multiple departments across MongoDB
• Managing complex programs that require coordination with various business units, ensuring that project delays in one area do not derail the overall compliance roadmap

Authority & Impact

• You have the authority to manage the timelines and execution steps of your assigned programs
• Your impact is reflected in the strength of policy program management and organizational readiness you drive; by overseeing and coordinating these workstreams, you ensure the Compliance team consistently meets foundational policy requirements and aligns with external audit expectations

Expertise

• You will develop deep expertise in compliance and audit operations
• You will become the go-to resource for designing, scaling, and executing policy and compliance programs within a cloud-first organization. This role is responsible for independently and collaboratively developing and managing policies and procedures, with a strong understanding of compliance frameworks and the ability to interpret and operationalize control requirements

Leadership

• Leadership in this role is demonstrated through influence and mentorship. While you may not have direct reports, you will guide cross-functional teams in developing and standardizing policies/supporting documentation, as well as provide mentorship on policy governance, standardized documentation practices, and compliance alignment

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273402887

At Tend, we do dentistry differently — and that includes how we run our revenue cycle. The RCM Operations Manager plays a critical role in translating revenue cycle strategy into day-to-day execution by owning the operational performance of eligibility, billing, payment posting, insurance and patient AR, and credits and balancing. This role is a hands-on operational leader who partners closely with Operations, Member Experience, and IT to ensure revenue cycle systems, workflows, and controls are working as designed — delivering accurate billing, strong cash flow, and a seamless, high-trust member experience.

What You’ll Do

• Own the end-to-end operational performance of core revenue cycle functions
• Serve as a key operational partner to Operations, Member Experience, and Engineering to ensure revenue cycle workflows align with studio operations and member-facing processes
• Lead the implementation and optimization of RCM systems, tools, and workflow changes, ensuring strong adoption and operational readiness
• Develop, maintain, and enforce standard operating procedures that drive consistency, accuracy, and scalability across the revenue cycle
• Monitor operational performance and key revenue cycle KPIs, identifying risks, trends, and opportunities to improve cash flow and reduce member friction
• Partner with IT and Engineering teams to define requirements, test enhancements, and resolve system issues impacting revenue cycle outcomes
• Identify breakdowns and inefficiencies across eligibility, billing, posting, AR, and credits; drive root-cause analysis and corrective action
• Support automation and process improvement initiatives that reduce manual work, improve accuracy, and enable scale
• Coach, support, and develop team members to ensure high-quality execution and accountability

Who You Are

Tend Values

• Tend to Others: You focus on outcomes that matter — improving revenue performance, accuracy, and studio experience — and follow through to ensure changes actually deliver results.
• Embrace Our Differences: You listen to and respect the perspectives of studio teams, field leaders, and RCM partners, using those insights to create solutions that work across diverse environments.
• Be Brave Enough to Lead: You’re willing to surface problems, challenge ineffective processes, and advocate for better ways of working — even when it’s uncomfortable.
• Savor the Ride: You bring energy and positivity to change initiatives, helping teams stay motivated, connected, and committed through transitions.
• Rooted in Growth: You seek feedback, reflect on your impact, and continuously evolve your approach to be more effective as a leader and partner.

Role-Based Competencies

• Move with Purpose: You take initiative in the field, stepping in quickly to support studios during system changes, solve problems in real time, and keep implementations moving forward.
• Create Clarity and Direction: You organize complex rollouts, training schedules, and multi-studio priorities in a way that gives teams confidence and keeps everyone moving toward the same outcomes.
• Make It Make Sense: You translate systems, workflows, and expectations into clear, practical guidance that studios and RCM teams can easily understand and apply.

What You Have

• 6+ years of experience in revenue cycle management, including hands-on expertise in eligibility, billing, posting, insurance AR, patient AR, and credit balance resolution
• Proven experience managing or overseeing revenue cycle operations in a multi-location healthcare or dental environment
• Strong understanding of how revenue cycle workflows intersect with studio operations and member experience
• Experience partnering cross-functionally with Operations, Member Experience, IT, and Finance.
• Demonstrated ability to develop, implement, and maintain SOPs that drive consistency and operational excellence
• Experience supporting system implementations, enhancements, or automation initiatives within the revenue cycle
• Strong analytical and problem-solving skills, with the ability to use data to identify risks and improvement opportunities
• Clear, confident communicator who can explain complex workflows and system behavior in a practical, approachable way
• Highly organized, with the ability to manage multiple workstreams and priorities in a dynamic, growth-oriented environment

What We Offer:

We believe taking care of people starts with taking care of our own. Here’s how we’ve got you covered at Tend:

• 🩺 Health Comes First - We offer medical, dental, and vision insurance — plus a Dental Wellness Program to keep your smile as sharp as your skills.
• 💰 Plan for the Future - 401(k) plan because your future matters just as much as your now.
• 💡 Support, When You Need It - Life & AD&D insurance, health advocacy, legal support, and an Employee Assistance Program (EAP) — all designed to have your back when life gets real.
• 🛍️ Smart Spending Options - We’ve got Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), and pre-tax transit/parking benefits to make your dollars go further.
• 🌴 Time to Recharge - Enjoy generous Paid Time Off (PTO) and company holidays — because rest is productive.
• 💸 Bonus Eligible - Annual bonus based on company and individual performance

#LI-Hybrid

Summary

We're looking for an Enterprise Account Executive to drive consistent, scalable revenue across enterprise customers and be the execution engine behind Oasis' growth.
You will own the pipeline, run disciplined sales cycles, and bring predictability and rigor to how we win.

What You'll Do

• Own the full sales cycle from pipeline generation to close
• Build and maintain strong, qualified pipeline
• Run structured, repeatable sales processes
• Drive deal progression across multiple opportunities
• Partner with SEs while moving deals forward independently
• Maintain accurate forecasting and pipeline hygiene
• Balance effort vs impact across deals

What we're looking for

• 5-10 years of enterprise sales experience
• Cybersecurity experience required; background in identity security is a strong advantage
• Consistent track record of hitting or exceeding quota
• Experience managing multiple complex deals in parallel
• Strong forecasting and pipeline management skills
• Ability to operate in fast-paced, high-growth environments

Why This Role 

This is a core role in driving Oasis' revenue.
You'll have high ownership and accountability, the opportunity to scale with a fast-growing GTM team, and direct impact on how the sales engine operates.

About the Opportunity

Our commercial team is growing and looking for a Clinical Account Manager based in Nashville/Raleigh
to help support our growth. You will play a critical role in supporting Cleerly’s growth and
success of current clients/partners by making sure they understand our product offerings and
helping patients get Cleerly scans. Reporting to the Regional Director of Sales, this role will be
working with clinical partners to find expansion opportunities as well as to provide ongoing
clinical education to grow existing Cleerly accounts.

You will be responsible for identifying growth opportunities, maintaining relationships with
existing high-value partners, and representing Cleerly as a leader in the industry to positively
impact the lives of millions. The ideal candidate is highly motivated, has a clinical background, is
client focused, result-oriented, and mission-driven. You will work with clinics to ensure that they
are extremely successful with Cleerly’s cardiovascular diagnostic technology by proactively
supporting, educating, and providing high customer satisfaction. This is a customer- facing role
with a primary focus on spending time with customers including Cardiologists. This is a
field-based role, but you must be based in or near Nashville/Raleigh, as it will be a key market in
your assigned territory. 

Responsibilities

• Manage and maintain relationships with clinical partners to make sure they understand
  Cleerly and how Cleerly helps Providers in their treatment decisions for patients.

• Account development - Experience building and supporting strong clinical programs is
  preferred.

• Clinical / technical proficiency - Quick learner able to grasp new clinical/technical
  information and then disseminate to customers.

• Develop relationships with key account stakeholders, to include admin, admin support,
  key cardiologists, key referring physician practices, and key strategic personnel to drive
  awareness of Cleerly’s offerings and promote adoption.

• Customer-focused mentality.

• Drive new product and technology introductions for existing customers.

• Develop a qualified lead funnel within the existing base. Regular activities consist of
  formal presentations, peer-to-peer education, new physician training, and driving
  physician education.

• Use Salesforce.com to manage administrative tasks.

• Travel to various provider sites within a territory 50-80% of the time including the following states: NC, TN

Requirements

• Degree from accredited college/university.
• 5+ years of related sales or clinical experience (PA, NP, DNP or RN).
• Prior experience in medical device, cardiology pharmaceuticals, cardiology
  radio-pharmaceuticals, hospital, or medical software is highly desired.
• Highly coachable with the ability to learn and communicate complex programs and value
  propositions.
• Strong interpersonal and relationship-building skills, polished communications, the ability
  to manage multiple customer and internal company interactions.
• Effective project management skills while embracing change and driving solutions in
  otherwise chaotic environments.
• Exceptional written and verbal communication skills.
• A hard-worker, self-motivator with can-do approach and bias for action.
• Highly responsive with the ability to interpret appropriate next step actions.
• Ability to collaborate cross-functionally with both internal and external stakeholders
  across a vast geographic region.
• Experience with introducing new cardiovascular technologies into hospitals is highly
  desired.
• Ability to accurately assess and understand different stakeholders needs/wants. Process
  cross functional agendas and adjust strategy to achieve desired outcomes.
• Grit, high integrity, values-based work ethic.

The base salary range for this role is aligned to market benchmarks and determined by experience, skills, and internal equity.

This role is eligible for annual On Target Commission, resulting in the following base salary and Total Target Compensation (TTC) ranges:

• Base Salary: $130,000 - $140,000
• Commission: $90,000
• TTC: $220,000 - $230,000

*Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.) Additionally, stock options, paid benefits, and employee perks are part of your total rewards.

Role Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO’s Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Associate base pay ranges from $___- $____/ hour in [CITY/STATE]. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

#LI-2

#li-onsite

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? 

Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.

Unlock Your Earning Potential!

We offer a competitive starting hourly rate of $18/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:

• Pay Range: $18-$20 hourly
• Starting Pay: $18/hr
• At 3 Months: $18.50/hr
• At 6 Months: $19/hr

In your first year, you can progress from $18/hr to $20/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.

And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. 

Benefits + Perks: 
We continually invest in our team members’ success because when our team members grow, we grow. Here is how we invest in you: 

• Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
• Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
• Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
• Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) 
• Education Support:  We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
• Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an ‘owner’ in the company. We also offer an Employee Stock Purchase Plan discount!
• Professional Development: Extensive internal growth and professional development opportunities
• And more!

About the Role: 

We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:

• Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
• Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
• Complete customer paperwork and include thorough notes in our customer tracking system
• Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.

* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements.

* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.

* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).

* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).

* Nevada, Tennessee, and Virginia employees must apply for a Salesperson license within the first two weeks of employment (process sponsored by Carvana). Obtaining this license is a condition of employment; failure to secure it may impact continued employment in this role.

General qualifications and requirements

• Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat).
• Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
• Must be able to read, write, speak and understand English
• Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
• Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
• Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions

Legal stuff

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.”

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? 

Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.

Unlock Your Earning Potential!

We offer a competitive starting hourly rate of $18/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:

• Pay Range: $18-$20 hourly
• Starting Pay: $18/hr
• At 3 Months: $18.50/hr
• At 6 Months: $19/hr

In your first year, you can progress from $18/hr to $20/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.

And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. 

Benefits + Perks: 
We continually invest in our team members’ success because when our team members grow, we grow. Here is how we invest in you: 

• Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
• Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
• Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
• Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) 
• Education Support:  We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
• Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an ‘owner’ in the company. We also offer an Employee Stock Purchase Plan discount!
• Professional Development: Extensive internal growth and professional development opportunities
• And more!

About the Role: 

We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:

• Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
• Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
• Complete customer paperwork and include thorough notes in our customer tracking system
• Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.

* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements.

* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.

* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).

* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).

* Nevada, Tennessee, and Virginia employees must apply for a Salesperson license within the first two weeks of employment (process sponsored by Carvana). Obtaining this license is a condition of employment; failure to secure it may impact continued employment in this role.

General qualifications and requirements

• Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat).
• Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
• Must be able to read, write, speak and understand English
• Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
• Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
• Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions

Legal stuff

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.”

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? 

Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.

Unlock Your Earning Potential!

We offer a competitive starting hourly rate of $18/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:

• Pay Range: $18-$20 hourly
• Starting Pay: $18/hr
• At 3 Months: $18.50/hr
• At 6 Months: $19/hr

In your first year, you can progress from $18/hr to $20/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.

And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. 

Benefits + Perks: 
We continually invest in our team members’ success because when our team members grow, we grow. Here is how we invest in you: 

• Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
• Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
• Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
• Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) 
• Education Support:  We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
• Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an ‘owner’ in the company. We also offer an Employee Stock Purchase Plan discount!
• Professional Development: Extensive internal growth and professional development opportunities
• And more!

About the Role: 

We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:

• Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
• Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
• Complete customer paperwork and include thorough notes in our customer tracking system
• Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.

* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements.

* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.

* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).

* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).

* Nevada, Tennessee, and Virginia employees must apply for a Salesperson license within the first two weeks of employment (process sponsored by Carvana). Obtaining this license is a condition of employment; failure to secure it may impact continued employment in this role.

General qualifications and requirements

• Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat).
• Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
• Must be able to read, write, speak and understand English
• Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
• Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
• Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions

Legal stuff

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.”

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? 

Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.

Unlock Your Earning Potential!

We offer a competitive starting hourly rate of $18/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:

• Starting Pay: $18/hr
• At 3 Months: $18.50/hr
• At 6 Months: $19/hr

In your first year, you can progress from $18/hr to $20/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.

And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. 

Benefits + Perks: 
We continually invest in our team members’ success because when our team members grow, we grow. Here is how we invest in you: 

• Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
• Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
• Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
• Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) 
• Education Support:  We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
• Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an ‘owner’ in the company. We also offer an Employee Stock Purchase Plan discount!
• Professional Development: Extensive internal growth and professional development opportunities
• And more!

About the Role: 

We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:

• Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
• Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
• Complete customer paperwork and include thorough notes in our customer tracking system
• Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.

* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements.

* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.

* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).

* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).

* Nevada, Tennessee, and Virginia employees must apply for a Salesperson license within the first two weeks of employment (process sponsored by Carvana). Obtaining this license is a condition of employment; failure to secure it may impact continued employment in this role.

General qualifications and requirements

• Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat).
• Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
• Must be able to read, write, speak and understand English
• Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
• Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
• Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions

Legal stuff

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.”

Job Summary:

We are seeking dedicated and vigilant Armed and Unarmed Security Officers to join our security team. The ideal candidate will be responsible for ensuring the safety and security of our facilities, personnel, and visitors while maintaining a welcoming environment. This position requires strong observation skills, excellent communication abilities, and a commitment to providing exceptional customer service. 

We happily train entry level Security Officers. We will help you obtain and maintain a security license in the state of TN with an excellent training. Please note. Applications submitted without a resume will not be considered for this position.

Please note a resume is required for consideration

Key Responsibilities:

• Monitor and patrol assigned areas to ensure a safe and secure environment.
• Observe and report any suspicious activities, incidents, or safety hazards.
• Enforce company policies and procedures, including access control and visitor management.
• Provide assistance and directions to staff and visitors as needed.
• Respond promptly to emergencies, including medical situations, fire alarms, and security breaches.
• Maintain clear and accurate records of daily activities, incidents, and any interactions with law enforcement or emergency services.
• Conduct regular inspections of premises to identify and address potential security risks.

Qualifications:

• High school diploma or equivalent; additional security training or certification is a plus.
• Strong observational and problem-solving skills.
• Excellent verbal and written communication abilities.
• Ability to remain calm and professional in high-pressure situations.
• Basic computer skills for reporting and documentation purposes.
• Must be able to stand or walk for extended periods.

What You Will Do

Our Security Officers protect the Industrial or Commercial property of our clients against fire, vandalism and illegal entry. 

Our clients range from Class-A Office Buildings, Luxury Residential Properties, Distilleries, Fortune 500 Companies, Financial Institutions, Telecommunications, Manufacturing/Industrial Factories, Hospitals and many others. 

Requirements:

• High School diploma or General Education Degree (GED)
• Minimum of 18 years of age
• Ability to pass criminal background check and drug test

Same Day Offers: interview with the hiring team and receive an offer to join us the same day!

• Extensive Training: Our initial training paves the way for you to earn your Security Officer Certification. Walden Security has been recognized by Training Magazine as a Top 100 Award Winner which is awarded to companies with the most successful learning and development programs in the world!
• Unbelievable PERKS!: Save on phone, vacation, auto, retailers and more!
• Tuition Reimbursement: we believe in the professional development of our team members and provide annual reimbursement opportunities.
• Employee Family Scholarship: To date, Walden Security has awarded more than $300,000 in Employee Family Scholarships!
• Paid Time Off: offered to employees that average at least 32 hours per week
• Medical, Dental and Vision Insurance: multiple plan options for you and your dependents
• Health Savings Account: pay for health care more easily
• Voluntary Life Insurance: affordable plans available
• 401K: prepare for your retirement
• Employee Assistance Program: we offer free, confidential assistance for many of your life’s needs
• Employee Recognition Programs: we believe in celebrating the “wins” with our Walden Security team. We reward the hard work and dedication of our employees through Tenure Recognition, On-The-Spot Bonuses, Officer of the Month and Officer of the Year recognitions which include awards and bonuses
• Culture of Caring: Walden Security supports many charitable organizations
• Award Winning Company: Walden Security has earned significant recognition for our better working environment for our officers, better service to our customers and a dedication to quality performance standards.
• Promote From Within Philosophy: Walden Security offers growth  opportunities for our team members who are Setting the Standard by Setting the Example®
• Flexible Schedules: We offer flexible scheduling with multiple shifts available including First, Second, Third and Weekend Shifts
• Competitive Pay!
  
  

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

#SecurityOfficer

Enterprise Account Executive, Lender

At Built Technologies, we’re transforming how lenders manage construction and real estate finance. As an Enterprise Account Executive within our Lender team, you’ll help executives at top banks, credit unions, and private lenders modernize their portfolios through Built’s AI-driven workflow automation, compliance, and risk-management solutions.

This is a highly consultative, analytical sales role designed for professionals who have sold complex solutions or advised financial institutions, and who want to operate at the intersection of finance, technology, and strategy.

In This Role, You will:

• Own and execute the full sales cycle for Enterprise prospects — from discovery and business case development to contract close.
• Lead strategic conversations with C-level executives and senior decision-makers across lending, operations, and technology.
• Conduct rigorous discovery to understand each institution’s portfolio composition, draw-administration process, and operational pain points.
• Quantify Built’s impact through ROI modeling and workflow analysis
• Collaborate with Marketing, Product, and Client Success to align messaging, demo strategy, and post-sale delivery.
• Diligently build and manage pipeline, maintaining accurate forecasts and CRM hygiene.
• Represent Built at industry conferences and client events, strengthening relationships and uncovering new opportunities.
  
  

Requirements:

• 5+ years of experience running full-cycle, consultative enterprise sales or management consulting experience within banking, finance, or capital markets.
• Strong understanding of lending, real estate finance, or construction lending
• Demonstrated knowledge/experience regarding back-office operations
• Proven record of exceeding revenue targets and managing complex buying processes
• Excellent written, verbal, and presentation skills, able to simplify complexity for executive audiences
• Strong business acumen and comfort with ROI modeling and analysis
• Comfortable working in a high-growth environment
• Willingness to travel as needed up to 25% of the year
• Bachelor’s degree required

Built’s salary range for this position is a base of $120,000 - 140,000 USD per year, plus commission. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built's total compensation package for employees. Your total rewards package at Built will include equity, top-notch medical, dental and vision coverage, an unlimited PTO policy, and other benefits.

Role Overview

Built is scaling its Marketplace to capture a larger share of lender spend on CRE inspections and pre-close diligence services. This senior individual contributor is expected to drive Built Marketplace outcomes by leading complex, cross-functional programs and building scalable operating systems across Sales, Product, and Operations. The role links strategy and execution, influencing teams, anticipating risks, and translating market reality into systems that unlock revenue and trust.

Core Responsibilities

Sales Enablement & Field Execution: Acts as a trusted subject-matter expert and credibility layer for marketplace-driven sales motions.

• Enable AEs, AMs, and SEs to confidently position and sell: CRE inspections; Pre-close diligence services including appraisals, insurance reviews, permits, environmental, and engineering services
• Join complex sales and executive-level conversations to: Lead discovery on lender diligence workflows and incumbent providers; Provide informed POVs on quality standards, SLAs, compliance expectations, and risk tradeoffs; Reduce friction in procurement, vendor selection, and change-management discussions
• Build and maintain sales enablement assets such as playbooks, objection-handling, competitive talk tracks, and ROI narratives
• Partner with Marketplace Product and Sales leadership to translate field insights into clear product requirements and launch readiness.

• Negotiate high-value vendor partnerships and work with the Marketplace Operations team to ensure a smooth onboarding
• Negotiate commercial terms and SLAs with a focus on quality, turnaround time, and scalable economics
• Partner with Ops, Finance, and Legal to ensure scalable contracting, payment, and dispute-resolution processes

Cross-Functional Program Leadership: Serve as the connective tissue across all core teams (Sales, Product, Ops, Marketing). Drive marketplace performance (liquidity, buyer experience), influence the roadmap (tooling, compliance), and own vendor qualification/performance standards. Proactively identify and escalate risks impacting margin or compliance.

Demonstrate Success in Ambiguous Environment: Independently lead complex, ambiguous initiatives, creating clarity and delivering repeatable systems. Must balance speed, quality, and risk in a regulated environment. Success is defined by anticipating needs, building trust, and consistently achieving Built’s OKRs.

Experience & Background

• 8–12+ years in Commercial Real Estate (CRE) diligence/inspections, pre-close diligence services, or services-based vendor network platforms.
• Demonstrated ownership of a third-party provider ecosystem, including recruiting, onboarding, credentialing, compliance, and designing performance standards (quality, SLA, turnaround time).
• Direct experience working with or selling into lenders, with a clear understanding of diligence procurement, vendor selection drivers, and common friction points (quality, consistency, compliance).
• Proven field-facing credibility: partnering with Sales as a subject-matter expert, joining complex/executive customer conversations, and influencing buying decisions.
• Commercial negotiation experience: developing rate cards/pricing models, negotiating SLAs, and balancing vendor economics with marketplace margin and scalability goals.
• Strong cross-functional operating experience with Product (tooling/workflows), Operations (onboarding/payments/quality), and Finance/Legal (contracts/compliance frameworks).
• Willingness to travel up to 30-50% 

Nice to Have

• Experience in or adjacent to diligence marketplaces, vendor panel or network management platforms, or appraisal management companies/valuation technology providers.
• Prior exposure to lender-side procurement, appraisal management, risk functions, or operating within regulated, compliance-heavy environments.
• History of designing systems, not just executing tasks, such as vendor tiering/certification models, performance scorecards/quality assurance frameworks, and scalable onboarding/credentialing workflows.
• Experience partnering closely with Product on marketplace tooling, vendor portals, and discovery, quoting, bidding, or scheduling workflows.

Built’s salary range for this position is $150,000 - 170,000 USD per year, plus commission. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built's total compensation package for employees. Your total rewards package at Built will include equity, top-notch medical, dental and vision coverage, an unlimited PTO policy, and other benefits.

Senior Marketplace Operations Associate 

Built is looking for a Marketplace Operations Senior Associate to help scale the operational backbone of our inspection and services marketplace. If you're someone who gets energized by bringing order to complexity, building processes from scratch, interacting directly with customers, and using data to drive decisions, this is a rare opportunity to own something that matters.

Built's Marketplace connects lenders with a network of inspection and diligence vendors, and it's the largest single growth driver in the company. The team that runs it handles everything from vendor onboarding and supply management to order operations and billing. The processes that exist today were built for a smaller business. Your job is to run them, document them, and replace them with something that scales.

You'll work directly alongside the team lead and report to the Director of Operations. You'll have cross-functional exposure to product, engineering, accounting, analytics, client success, and more from day one, along with direct visibility into how operational decisions drive business outcomes.

What You'll Do

Vendor Onboarding and Supply Management

• Own the end-to-end vendor onboarding workflow: document collection, compliance verification, payment setup, and training.
• Maintain and improve inspector coverage, performance tracking, and network quality as order volume grows.

Marketplace and Order Operations

• Manage order exception handling, reassignments, and issue resolution day to day.
• Build and maintain dashboards that give the team real-time visibility into order status and operational health.
• Work with the product team to replace manual workarounds with in-product solutions as they become available.
• Partner with the accounting and analytics teams to map, document, and automate a currently manual billing process.
• Own billing accuracy and help drive the transition from a manual monthly cycle to an automated engine.

Process Documentation and Automation

• Translate documented processes into clear requirements for the product and engineering teams.
• Identify and implement automation opportunities across the team's operational toolkit throughout the year.

Must-haves

• 4+ years of experience in business operations, consulting, or a high-growth startup environment with broad, hands-on responsibilities.
• Strong analytical capabilities, including advanced proficiency in Excel or Google Sheets, with the ability to turn data into actionable insights.
• Demonstrated ability to operate independently in fast-paced, ambiguous environments and build structure where no clear playbook exists.
• Proven track record of using data to diagnose problems, identify trends, and drive informed operational decisions—not just report on outcomes.
• Excellent communication skills, with the ability to clearly translate complex operational and technical concepts for both cross-functional stakeholders and non-technical customers.
• Ability to own and drive workstreams end-to-end, influencing cross-functional teams to achieve results.
• Skilled in building and managing customer relationships with professionalism and empathy, confidently navigating conflict and not hesitating to engage directly with customers—including picking up the phone—to resolve issues and strengthen trust.

Nice to have

• Experience with SQL or a data visualization tool such as Sigma, Tableau, or Looker.
• Experience in construction, real estate, property technology, or financial services.
• Familiarity with no-code or low-code automation tools.

Built’s salary range for this position is $100,000 - $120,000 USD per year. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built's total compensation package for employees. Your total rewards package at Built will include equity, top-notch medical, dental and vision coverage, an unlimited PTO policy, and other benefits.

We’re seeking a Staff DevOps Engineer to join our Cloud Platform Team — the engineer who sets the technical direction for how Built’s infrastructure is designed, operated, and evolved. This is the most senior individual contributor role on the platform team, and it goes well beyond day-to-day operations. You’ll architect the systems that every engineering team at Built depends on, define the standards that others work within, and drive the platform roadmap with full autonomy. By raising the reliability and velocity of our infrastructure, you directly enable Built’s mission of radically disrupting construction finance.

Our Guiding Principles

• Be Bold. We pursue the biggest problems in our industry, challenge assumptions others take for granted, and take calculated risks to get there. We don’t hide behind consensus or committees. Playing it safe is just failing slowly.
• Help Customers Win. We learn our customers’ businesses deeply — how they think, how they deploy capital, what keeps them up at night. We treat their capital like our own. We ship leverage, not features. And we measure ourselves by customer results, not our intentions.
• Move with Urgency & Purpose. We bias toward delivery over perfection, remove friction from our own paths, and communicate in real time. Momentum compounds — and we build it every day.
• Own the Outcome. We own outcomes, not just tasks. We hold a high Say:Do ratio and take responsibility from idea through impact. When something breaks, we fix it — we don’t wait to be asked.
• Never Satisfied. We raise the bar continuously. We stay curious, hold exacting standards, debate hard, and hold our opinions loosely when the evidence shifts. Excellence is a habit, not an event.

What You’ll Do

• Architect and own Built’s core cloud infrastructure on AWS — defining the patterns, standards, and systems that all engineering teams build on, from EKS/ECS cluster design to VPC topology to IAM governance.
• Lead platform modernization — driving the migration and simplification of our software delivery lifecycle, rationalizing tooling, and building the infrastructure foundation for Built’s AI-related product initiatives.
• Own SLOs and SLIs for the platform — define them, instrument them in your observability stack, and lead the team in meeting reliability targets consistently across all environments.
• Define DevOps engineering standards across the team — IaC patterns, CI/CD architecture, container orchestration standards, and observability frameworks.
• Drive the platform roadmap in partnership with engineering leadership — balancing foundational investment with immediate delivery needs and communicating trade-offs clearly to technical and non-technical stakeholders.
• Lead incident response and postmortems — serve as the technical escalation point for complex infrastructure failures, drive systemic improvements, and reduce incident volume over time.
• Evaluate and adopt new technologies across the platform stack — making sound build-versus-buy decisions with a clear view of long-term trade-offs and ROI.
• Mentor a team of 5 platform engineers through design reviews, pairing, architecture guidance, and knowledge-sharing sessions across the broader engineering organization.
• Partner with Information Security to lead vulnerability assessment and security architecture — ensuring compliance, proactive risk management, and adherence to regulatory requirements.

Skills & Experience

Must-Have

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 8+ years of hands-on experience in DevOps, platform engineering, or cloud infrastructure in a production environment.
• Expert-level AWS knowledge — deep fluency with EKS, ECS, EC2, RDS, S3, IAM, VPC, and cost management tooling.
• Deep Kubernetes expertise — cluster architecture, networking, RBAC, autoscaling, and debugging production workloads at scale.
• Strong infrastructure-as-code proficiency with Terraform — writing extensible, maintainable modules and enforcing IaC standards across the team.
• Proven experience designing and operating CI/CD pipelines with GitHub Actions, CircleCI, or similar tooling.
• Hands-on observability experience with Datadog, Grafana, or similar platforms — metrics, logs, traces, monitors, SLO tracking, and alerting.
• Familiarity with incident management tooling (Incident.io, PagerDuty, or similar) and a track record of leading postmortems and driving systemic reliability improvements.
• Fluency in at least one scripting or automation language — Python, Go, or Bash.
• Strong communication skills — able to present infrastructure risks and architectural trade-offs to both engineers and non-technical stakeholders.

Nice-to-Have

• Experience with other IaC tools (Pulumi, CloudFormation, CDK) is a plus.
• Experience with service catalog and developer experience tooling (OpsLevel, Backstage, or similar).
• Background in fintech, lending, or regulated industries where uptime, auditability, and data security are critical.
• FinOps experience — cloud cost governance, right-sizing, and spend transparency across engineering teams.
• Contribution to open-source infrastructure projects or published engineering RFCs.

What the First Year Looks Like

Days 1–30: Learn the Landscape

• Ramp up on Built’s AWS infrastructure (EKS, ECS, VPC, IAM), CI/CD pipelines, and observability stack.
• Shadow on-call rotations (roughly one week every six weeks) to understand current incident patterns and pain points firsthand.
• Build relationships with product engineering teams to understand their infrastructure dependencies and friction points.

Days 30–60: Start Shaping the Platform

• Identify the highest-leverage opportunities for platform modernization and SDLC simplification.
• Begin contributing to architecture decisions and TRDs for current initiatives.
• Propose improvements to IaC standards, deployment pipelines, or observability coverage where gaps exist.

Days 60–90: Own and Drive

• Lead a meaningful platform initiative from architecture through delivery — whether modernization, reliability, or developer experience.
• Establish yourself as the technical standard-setter the team turns to for complex infrastructure and AI-related platform questions.
• Contribute to the roadmap planning process with a clear point of view on what the platform needs next.

AI & Technology Expectations

At Built, AI is a first-class part of how we work — not a pilot program. For this role specifically, that means:

• Use AI coding assistants (your choice of platform) as a daily productivity multiplier for IaC authoring, pipeline configuration, and automation scripting.
• Apply AI to platform operations: runbook generation, incident summarization, root cause analysis drafts, and postmortem synthesis.
• Drive and contribute to Built’s broader initiative to automate the software delivery lifecycle — identifying where AI can reduce manual toil across build, test, deploy, and observe workflows.
• Evaluate emerging AI infrastructure tooling and bring well-reasoned recommendations to the team.
• Share effective AI use cases and patterns with the broader engineering organization.

Operational Details

• Team size: You’ll join a team of 5 platform engineers, with this role serving as the senior technical anchor.
• On-call: Rotations run approximately one week every six weeks. We work continuously to reduce incident volume and toil so that on-call is manageable and low-noise.
• Location: Remote (US). Flexible working hours.

Built’s salary range for this position is $175,000-$235,000 USD per year. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built's total compensation package for employees. Your total rewards package at Built will include equity, top-notch medical, dental and vision coverage, an unlimited PTO policy, and other benefits.

Role Overview

As an Enterprise Account Executive for Owners, Developers, GC (OGC), you will articulate our value proposition to executives in the large commercial real estate developers, investors, and general contractors. The ideal addition to the team is a sales professional who can hit the ground running, is capable of working independently, and is excited by the thought of fundamentally transforming the business of construction.

• Develop and execute a sales strategy within the assigned market segment
• Understand the prospect’s business through excellent discovery and qualification
• Deliver the Built value proposition in a clear and compelling manner to C-suite executives and decision-makers who may have limited software experience
• Qualify prospects and build business cases (e.g. ROI and workflow illustrations) for adoption
• Progress opportunities through various types and sizes of companies involved in construction (commercial developers, investors, contractors) to close software agreements
• Coordinate with executive management and other internal teams (client services, product, marketing, SE’s) to ensure great client experience and to continuously improve process and product
• Rapidly learn the market, the decision-makers, our products, and the value propositions, successfully meeting or exceeding agreed upon quotas

Team: The Owner, Developer, and General Contractor Sales Team is one of the most impactful and business-critical teams at Built. We are the next big endeavor, and seeking to revolutionize a category still largely unsupported by technology. This is the opportunity to join the foundational team charting the path for this product line at Built. There is a multi-trillion dollar addressable market of Owners, Developers, and Builders still running business operations on pen, paper, and Excel. This is an ecosystem of sophisticated dealmakers and requires executive-level presence. For the right person, the opportunity is limitless.

Challenge: There is a multi-trillion dollar addressable market of Owners, Developers, and Builders still running business operations on pen, paper, and Excel. This is an ecosystem of sophisticated dealmakers, and requires executive-level presence. For the right person, the opportunity is limitless.

Requirements:

• 5+ years experience running the full sales cycle of a software solution using a consultative approach
• Enterprise software sales experience, especially in slow-to-adopt or complex verticals
• Understanding of and/or experience with finance or construction industries is a plus
• Demonstrated knowledge/experience regarding back-office operations
• Proven record of exceeding revenue targets
• Superb interpersonal, writing, and presentation skills
• Excellent organizational and time management skills
• Unquestionable integrity, work ethic, and sense of ownership
• Comfortable working in a high-growth environment
• Travel Requirement: This role requires approximately 15-25% travel, as needed to support business priorities.

Built’s base salary range for this position is $120,000 - $140,000 USD per year plus commission. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built's total compensation package for employees. Your total rewards package at Built will include equity, top-notch medical, dental and vision coverage, an unlimited PTO policy, and other benefits.

Summary

At Pilot, we ingest over 7,000,000 transactions per year across more than 700 platforms — powered by a combination of expert human bookkeepers and AI agents working together. To support our fast-growing customer base, it's more important than ever to ensure that both our people and our automated systems can reliably access the data needed to produce accurate, high-quality financial reports.

We are hiring a Program Manager to support the Customer Operations teams. At Pilot, Customer Operations is responsible for delivering a high-value customer experience, producing high-quality month-end close accounting deliverables, and continuously improving processes through emerging technologies — including agentic AI.

This Program Manager is the key owner of all platform and financial data access processes at Pilot, for both human and AI-driven workflows. This person is process-oriented and thrives in problem-solving environments. You will work cross-functionally with our operations departments and with external platform partners to unblock access problems, document customer onboarding processes, and provide clear guidance to our operations team and AI systems on how to onboard customers and connect institutions to Pilot.

Key Responsibilities

• Manage admin console accounts and platform credentials, ensuring seamless access for both human operators and AI agents
• Work with external platforms to resolve access and integration issues across manual and automated workflows
• Produce and maintain accurate onboarding instructions for our customers
• Create and update internal documentation covering access provisioning, sync processes, and risk mitigation
• Maintain access- and platform-related ticketing queues, identifying patterns that could be resolved through automation
• Develop workflows and guardrails for accessing new institutions in compliance with Pilot guidelines
• Support and expand automation for platform onboarding, partnering with engineering and AI teams to reduce manual steps over time

About You

• Bachelor's degree or equivalent experience and 5+ years of relevant work experience in accounting/finance platform management, customer success, customer onboarding, or program management
• Systems thinker who can independently carry out rigorous, actionable analysis — and translate findings into processes that work for humans and machines alike
• Research-focused, with the ability to dive deep into complex platform access and integration problems
• Exceptional communication skills, with the ability to create clear, easy-to-follow processes for customers, internal users, and technical teams building AI tooling
• Genuine curiosity about AI and automation, with a willingness to actively experiment with agentic workflows — not just observe them
• Comfortable navigating ambiguity in a fast-paced, rapidly evolving environment where the line between human and AI work is shifting

About Pilot

Pilot launched in 2017 to bring the back office into the modern era. Pilot provides small businesses with dedicated finance experts - which Pilot hires as full-time, U.S.-based employees - who learn the ins-and-outs of their business. Pilot integrates directly with the billing, banking, expense, and payroll systems customers already use. With a special blend of custom software and expert bookkeepers, Pilot delivers accurate, consistent bookkeeping and financial management and tax services that give entrepreneurs the freedom to focus on their business.

Pilot has over 3,000 customers and has raised over $170 million in financing from Sequoia, Index Ventures, Stripe, Bezos Expeditions, and Whale Rock.  Our investors also include a long list of world-class entrepreneurs, including Patrick and John Collison, Drew Houston, and Diane Greene.  Our most recent funding round doubled our valuation to $1.2 billion – Meet Fintech’s Newest Unicorn.

Why Pilot?

• We invest in our employees’ development and happiness because our employees are the keys to our success and ensuring happy customers
• The opportunity to join a seasoned founding team that has led companies through two prior successful startups and acquisitions (by Oracle and Dropbox).
• Flexible vacation/time-off policy
• All federal holidays are observed
• Competitive benefits package including wellness benefits such as Modern Health, Headspace, One Medical, Aaptiv and Rightway
• Parental leave for birthing or non-birthing parents – 100% pay for 12 weeks
• 401(k) plan

The base pay range target for the role seniority described in this job description is $62,000- $84,000 in Nashville, TN. Final offer amounts depend on multiple factors such as candidate experience and expertise, geographic location, total compensation, and market data. In addition to cash pay, full-time regular positions are eligible for equity, 401(k), health benefits, and other benefits; some of these benefits may be available for part-time or temporary positions.

Pilot commits to provide a work environment free of discrimination and harassment, as well as equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. You may view all of Pilot’s recruiting notices here, including our EEO policy, information about requesting a reasonable accommodation in the job application process, recruitment agency policy, recruitment scam notice, and important E-Verify information. You may view our job candidate privacy policy here.

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and every day we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here. 

Pay : $22 Hourly 

About the team and position

As a Logistics Lead, you will perform various inventory and operations related tasks at our Logistics Hubs & Inspection Centers. 

What you’ll be doing

• Assist in all Warehouse, Logistics & Transportation activities.
• Lead and develop team, fostering a safe, collaborative, and productive environment. 
• Support team members (Logistics Associates and/or Vehicle Transporters) with daily functions including huddles, scheduling, training, shuttle driving, loading, and other tasks. 
• Perform Validation of Process to ensure performance to work standards and expectations. 
• Monitor team performance via KPI reporting, assigning and assisting with tasks.
• Process specialized inventory using RFID scanners and Tablets.
• Responsible for all Third Party (3P) transactions: inbound/outbound trips, inspection of receivables, documentation sign-off, and support ticket creation.
• Facilitate delayed shipments by working with warehouse and transportation personnel.
• Manage Electric Vehicle (EV) inventory and charging processes.
• Assist with communication and operational management between Logistics and business Partners (Market Operations, Post Production, Network Support, Safe and Secure, etc.).
• Support outbound shipping lane audits, ensuring scheduled transport.
• Maintain Logistics operational supply inventory (VT, LA, Breakroom supplies).
• Receive, Put Away, and Stage vehicles as needed.
• Assist onsite vendors with directions/access.
• Manage, coordinate, and oversee Logistics employee engagement events.
• Other duties as assigned.

What you should know

You will be required to perform your job duties during various weather conditions such as rain, snow, heat, cold, etc.  You'll need to be a great communicator, a brand ambassador, and possess the know-how to get the job done.  We expect bright people, willing to roll up their sleeves, take on new assignments, and juggle many things at once.  In return for your hard work, you'll have an opportunity to work at one of the fastest growing and creative technology companies around, as well as help us promote a life-changing product and develop a world-class team every day.  In our down time we have ping pong and corn hole (or “bags,” depending on where you’re from) tournaments. However, the pace is pretty quick around here, so you'll need to be prepared to keep up.

It would be great if you also had

• High School Diploma or equivalent is desirable
• Must be 18 years of age and have a valid driver’s license
• Must have no more than two moving violations in the last three years or DUI
• Ability to work as a team player and interact with customers, managers and coworkers in a professional and courteous manner
• Excellent organization and prioritization skills.
• Ability to multitask and prioritize effectively
• Excellent interpersonal and leadership skills
• Possess the energy and drive to accomplish goals, meet deadlines and find solutions
• Hiring is contingent on passing a complete background check and drug screening

What we’ll offer in return

• Medical, Dental, and Vision benefits
• 401K with company match
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
• A great wellness program to keep you healthy and happy both physically and mentally
• Access to opportunities to expand your skill set and share your knowledge with others across the organization
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
• A seat in one of the fastest-growing companies in the country

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• This job position is designated as a safety sensitive position
• Must be able to read, write, speak and understand English.
• Requires frequent driving and typing.
• Maintain a valid driver’s license and insurable driving record. 
• Must be able to lift up to 40 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
• Requires standing for an extended period of time with frequent stretching, reaching, walking and stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
• Requires use of safety equipment that may include but not limited to non-slip shoes, gloves, masks, and other protective garments and equipment.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Schedule (Open Availability Highly Preferred):

• Fri-Sun 7p-3:30a Mon & Thur 5p-1:30a (Tues/Wed OFF)
• Sat-Wed 2p-10p (Thur/Fri OFF)

Pay Range: $16.50-$19.50 hourly

As a Safe and Secure Associate, you will be an integral part of the Safe and Secure Team executing programs and processes at our facility to ensure our associates, customers, and assets are protected. At our gates, you will be the face of Carvana to our associates, our vendors, and our visitors. You will ensure proper protocols are followed with egress and digress procedures. You will be well versed on emergency procedures and will be able to provide assistance when needed. You will play an active role in ensuring our Inventory Control procedures are adhered to.

A Day in the Life 

• Manage and properly document the movement of cars into and out of the Inspection Center entrance and exit gates.
• You will be the face of Carvana to our associates, our vendors, and anyone visiting a site. 
• Lead with effective communication with team, partners, and customers. Ensure you are a strong active listener and are incorporating effective dialogue. 
• Conduct routine patrols of the Inspection Center and Logistics facility yard and buildings - documenting any security and/or safety concerns.
• Become trained and certified on a variety of life saving measures such as first aid, CPR, and AED. Be there when the Team needs you. 
• Partner with your Safe and Secure Team Lead and Safe and Secure Manager to remedy the various requests we receive for badge creation, CCTV review, amongst other components. 
• Promote an incident ready focus everyday at your site. Understand our Incident Response Protocol and ensure appropriate actions are taken when needed. 
• De-escalate situations to ensure we collaborate with partners and team members; keep our Carvana value in mind, “we are all in this together”. 
• Execute the facility Safe and Secure Principles at the entrance/exits. These Principles articulate processes to follow when allowing access and exit from the Carvana Facility/Lot.
• Utilize our Safe and Secure Application (SAS App) and RFID Technology.
• Deliver a service first approach in everything you do.
• Make a difference by exemplifying our Carvana values.

What we’ll offer in return

• Full-Time hourly Position with a competitive wage.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Key Metrics: 

• Unit Loss Rate versus Plan
• Safe and Secure App Execution
• Inventory Control/Accuracy and Tracking 
• Safety Incident Performance
• JIRA Ticket Service Level Score

Basic Qualifications 

• 1-2 years of experience within a customer service environment
• Strong verbal and written communication skills
• Proven track record of strong decision-making in a complex environment
• Ability to relate well with others and establish strong working relationships
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment
• Ability to handle conflict situations in a positive way

Preferred Qualifications 

• Knowledge of CCTV, RFID, Card Access, and other Safe and Secure Technology
• Previous experience supporting an OSHA program – Safety Team
• Experience supporting crisis prevention and/or response plans

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you:

• Must be able to read, write, speak and understand English 
• Must be at least 18 years of age 
• This job position is designated as a safety-sensitive position 
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels 
• Must be able to carry and transport up to 60 pounds up to 20 feet
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance 
• Requires excellent visual acuity and manual dexterity 
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment 
• Requires frequent driving and computer data entry 
• Must adhere to regular and predictable attendance 
• The facility is a 24/7 operation and gates must be manned at all times. 

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Schedule (Open Availability Highly Preferred):

• 10p-6:30am  Sunday-Thursday

Pay Range: $17.50 hourly

As a Safe and Secure Associate, you will be an integral part of the Safe and Secure Team executing programs and processes at our facility to ensure our associates, customers, and assets are protected. At our gates, you will be the face of Carvana to our associates, our vendors, and our visitors. You will ensure proper protocols are followed with egress and digress procedures. You will be well versed on emergency procedures and will be able to provide assistance when needed. You will play an active role in ensuring our Inventory Control procedures are adhered to.

A Day in the Life 

• Manage and properly document the movement of cars into and out of the Inspection Center entrance and exit gates.
• You will be the face of Carvana to our associates, our vendors, and anyone visiting a site. 
• Lead with effective communication with team, partners, and customers. Ensure you are a strong active listener and are incorporating effective dialogue. 
• Conduct routine patrols of the Inspection Center and Logistics facility yard and buildings - documenting any security and/or safety concerns.
• Become trained and certified on a variety of life saving measures such as first aid, CPR, and AED. Be there when the Team needs you. 
• Partner with your Safe and Secure Team Lead and Safe and Secure Manager to remedy the various requests we receive for badge creation, CCTV review, amongst other components. 
• Promote an incident ready focus everyday at your site. Understand our Incident Response Protocol and ensure appropriate actions are taken when needed. 
• De-escalate situations to ensure we collaborate with partners and team members; keep our Carvana value in mind, “we are all in this together”. 
• Execute the facility Safe and Secure Principles at the entrance/exits. These Principles articulate processes to follow when allowing access and exit from the Carvana Facility/Lot.
• Utilize our Safe and Secure Application (SAS App) and RFID Technology.
• Deliver a service first approach in everything you do.
• Make a difference by exemplifying our Carvana values.

What we’ll offer in return

• Full-Time hourly Position with a competitive wage.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Key Metrics: 

• Unit Loss Rate versus Plan
• Safe and Secure App Execution
• Inventory Control/Accuracy and Tracking 
• Safety Incident Performance
• JIRA Ticket Service Level Score

Basic Qualifications 

• 1-2 years of experience within a customer service environment
• Strong verbal and written communication skills
• Proven track record of strong decision-making in a complex environment
• Ability to relate well with others and establish strong working relationships
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment
• Ability to handle conflict situations in a positive way

Preferred Qualifications 

• Knowledge of CCTV, RFID, Card Access, and other Safe and Secure Technology
• Previous experience supporting an OSHA program – Safety Team
• Experience supporting crisis prevention and/or response plans

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you:

• Must be able to read, write, speak and understand English 
• Must be at least 18 years of age 
• This job position is designated as a safety-sensitive position 
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels 
• Must be able to carry and transport up to 60 pounds up to 20 feet
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance 
• Requires excellent visual acuity and manual dexterity 
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment 
• Requires frequent driving and computer data entry 
• Must adhere to regular and predictable attendance 
• The facility is a 24/7 operation and gates must be manned at all times. 

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Schedule (Open Availability Highly Preferred):

• 10p-6:30am  Sunday-Thursday

Pay Range: $17.50 hourly

As a Safe and Secure Associate, you will be an integral part of the Safe and Secure Team executing programs and processes at our facility to ensure our associates, customers, and assets are protected. At our gates, you will be the face of Carvana to our associates, our vendors, and our visitors. You will ensure proper protocols are followed with egress and digress procedures. You will be well versed on emergency procedures and will be able to provide assistance when needed. You will play an active role in ensuring our Inventory Control procedures are adhered to.

A Day in the Life 

• Manage and properly document the movement of cars into and out of the Inspection Center entrance and exit gates.
• You will be the face of Carvana to our associates, our vendors, and anyone visiting a site. 
• Lead with effective communication with team, partners, and customers. Ensure you are a strong active listener and are incorporating effective dialogue. 
• Conduct routine patrols of the Inspection Center and Logistics facility yard and buildings - documenting any security and/or safety concerns.
• Become trained and certified on a variety of life saving measures such as first aid, CPR, and AED. Be there when the Team needs you. 
• Partner with your Safe and Secure Team Lead and Safe and Secure Manager to remedy the various requests we receive for badge creation, CCTV review, amongst other components. 
• Promote an incident ready focus everyday at your site. Understand our Incident Response Protocol and ensure appropriate actions are taken when needed. 
• De-escalate situations to ensure we collaborate with partners and team members; keep our Carvana value in mind, “we are all in this together”. 
• Execute the facility Safe and Secure Principles at the entrance/exits. These Principles articulate processes to follow when allowing access and exit from the Carvana Facility/Lot.
• Utilize our Safe and Secure Application (SAS App) and RFID Technology.
• Deliver a service first approach in everything you do.
• Make a difference by exemplifying our Carvana values.

What we’ll offer in return

• Full-Time hourly Position with a competitive wage.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Key Metrics: 

• Unit Loss Rate versus Plan
• Safe and Secure App Execution
• Inventory Control/Accuracy and Tracking 
• Safety Incident Performance
• JIRA Ticket Service Level Score

Basic Qualifications 

• 1-2 years of experience within a customer service environment
• Strong verbal and written communication skills
• Proven track record of strong decision-making in a complex environment
• Ability to relate well with others and establish strong working relationships
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment
• Ability to handle conflict situations in a positive way

Preferred Qualifications 

• Knowledge of CCTV, RFID, Card Access, and other Safe and Secure Technology
• Previous experience supporting an OSHA program – Safety Team
• Experience supporting crisis prevention and/or response plans

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you:

• Must be able to read, write, speak and understand English 
• Must be at least 18 years of age 
• This job position is designated as a safety-sensitive position 
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels 
• Must be able to carry and transport up to 60 pounds up to 20 feet
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance 
• Requires excellent visual acuity and manual dexterity 
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment 
• Requires frequent driving and computer data entry 
• Must adhere to regular and predictable attendance 
• The facility is a 24/7 operation and gates must be manned at all times. 

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators, and problem solvers to help us create it.

Who you are

As a Senior Data Engineer at Metropolis, you will play a key role in shaping data products that align with our mission. Your technical expertise and analytical acumen will contribute to designing and building extensive data sets that impact thousands of internal users and millions of members. Join a world-class data engineering team dedicated to advancing your skills and career in data engineering and beyond.

What you'll do

• Collaborate with cross-functional teams to develop end-to-end data pipelines and foundational data sets
• Design and own data architecture for large-scale projects while managing operational trade-offs
• Build and optimize sophisticated data pipelines, models, and visualizations across multiple domains
• Define and manage Service Level Agreements (SLAs) for all owned data sets
• Implement data security models, ensure privacy compliance, and evolve data governance processes
• Solve complex integration challenges using optimal ETL/ELT patterns for structured and unstructured data
• Maintain production processes by optimizing complex code using advanced algorithmic concepts
• Streamline data artifact development by optimizing pipelines, dashboards, and frameworks
• Mentor team members through actionable feedback to foster collective skill growth
• Maintain flexibility with availability during evening hours

What we're looking for

• Bachelor's degree in Computer Science, Computer Engineering, or a relevant technical field
• master's degree is preferred
• 5+ years of experience in data engineering, database engineering, business intelligence, data warehousing, and ETL tools, working with large data sets in the cloud
• 5+ years of experience with Python, and experience building scalable Big Data solutions and ETL ecosystems
• Proficiency in SQL, ETL/ELT, and data modeling, with extensive experience in Snowflake and dbt
• Hands-on experience with RDBMS such as MySQL, MS SQL Server (optional), and Postgres
• Familiarity with integration tools like Airflow and Automic, along with a working knowledge of CI/CD pipelines
• Ability to deliver high standards of code quality, system reliability, and performance
• Deep understanding of the modern IaC ecosystem to drive automated infrastructure deployments
• Experience with cloud computing services, preferably AWS, including hands-on experience with services like Glue, Airflow (MWAA), DMS, EKS, and SNS

While not required, these are a plus:

• Experience with Spark and PySpark
• Master's degree in Computer Science, Computer Engineering, or a relevant technical field

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.

When you join Metropolis, you’ll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $160,000.00 USD to $220,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis’s total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-CM1 #LI-Onsite

About the Opportunity

Cleerly is seeking a Senior Client Success Manager to own and manage client relationships within a defined territory. This role will serve as the day-to-day liaison for healthcare clients—ensuring successful onboarding, driving adoption, addressing concerns, and promoting long-term satisfaction and expansion.

The ideal candidate will have experience in healthcare or health tech, demonstrate strong communication and relationship-building skills, and bring a data-driven mindset to proactively manage client health and success.

About the Team

The Client Success role is pivotal in ensuring strong, long-lasting relationships with our clients. This position is responsible for managing day-to-day communication, acting as the main liaison between the client and our internal teams. By owning the client relationship, the Client Success Managers ensure that all client needs, concerns, and goals are addressed in a timely and effective manner. They represent the client's voice internally, advocating for their interests and ensuring alignment with our company’s objectives.

This role reports directly to the VP of Client Success and works daily with Implementation, Sales, and Product amongst other teams. 

Responsibilities

Client Ownership & Relationship Management

• Serve as the primary point of contact for clients within the assigned territory
• Build strong, trusting relationships with clinical and administrative leaders at hospitals, imaging centers, and cardiology practices
• Conduct regular business reviews, utilization assessments, and check-ins to ensure client satisfaction and retention
• Meet key performance indicators (KPIs) for the Client Success team, including Net Promoter Score (NPS), client retention (volume, logo), and referenceability. Use data-driven insights to continuously improve client success initiatives and enhance client satisfaction

Onboarding & Adoption

• Partner with Client Services and Implementation teams to ensure seamless onboarding and launch of Cleerly solutions
• Drive initial and ongoing adoption through best practices, education, and alignment with client goals
  
  

Client Health Monitoring

• Track key client metrics (utilization, turnaround times, NPS, etc.) and proactively identify and resolve risks to success
• Leverage internal data to provide strategic insights to clients and recommend workflow enhancements

Retention & Growth

• Collaborate with Sales and Partnerships to identify opportunities for renewals, upsells, and expansion
• Champion the voice of the customer internally, contributing feedback to product and service teams

Cross-Functional Collaboration

• Act as the bridge between clients and internal teams (Sales, Product, Clinical, Marketing) to ensure alignment and excellence in service
• Support pilots and product rollouts specific to your territory’s client base
  
  

Requirements

• Bachelor’s degree; background in healthcare, life sciences, or business is preferred
• 7 + years of experience in client success, account management—preferably in a healthcare or SaaS environment
• Experience working directly with health systems, cardiology groups, or outpatient imaging centers is highly desirable. 
• Startup (Series A-C) experience preferred, not required.
• Exceptional communication, interpersonal, and problem-solving skills
• Self-starter with strong organizational skills and the ability to manage multiple accounts with minimal supervision
• Familiarity with CRM platforms (Salesforce preferred) and data dashboards (e.g., Tableau or Looker)
• Willingness to travel within the territory (up to 40%)
• Spanish speaking is a plus but not required

The base salary range for this role varies by location and is aligned to market benchmarks.

• Candidates located in higher-cost labor markets, including California, Washington, New York, New Jersey, Connecticut, Massachusetts, and Washington, DC represent the middle to high end of the range, while candidates located in all other U.S. locations represent the low to middle end of the range.
• Final compensation is determined based on location, experience, skills, and internal equity.

This role is eligible for a 15% target annual bonus, resulting in the following base salary and Total Target Compensation (TTC) ranges:

• Base Salary: $135,000-145,000
• TTC: $155,250-166,750

*Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.) Additionally, stock options, paid benefits, and employee perks are part of your total rewards.

The Regional Manager, Mid-Atlantic & Southeast oversees Studs studios across Nashville, Atlanta, Charleston, Miami, Tampa and New Orleans—a geographically broad, high-growth region that spans both established and emerging Studs markets. Reporting directly to the CEO, this leader drives financial performance, operational consistency, and team development across 6+ studios while playing a critical field partnership role as Studs continues expanding its national footprint.

This role requires a highly autonomous operator capable of managing a dispersed portfolio—balancing market-specific nuance with a consistent Studs experience—and serves as the connective tissue between studio-level execution and HQ strategy.

Salary Range: $125,000–$155,000, plus equity

Key Responsibilities:

• Operational Leadership

  • Own revenue, labor efficiency, and KPI performance across all Mid-Atlantic and Southeast studios, driving accountability to targets at the studio and regional level.
  • Ensure consistent adherence to Studs brand standards across staffing, scheduling, visual presentation, and guest experience in a geographically dispersed portfolio.
  • Analyze studio-level results to identify performance gaps, develop corrective action plans, and prioritize resource allocation across markets.
  • Partner cross-functionally on new studio openings, local operational initiatives, and regional rollout of HQ-led programs.

• People Leadership & Development

  • Manage, coach, and develop Studio Managers across the region to deliver strong team performance, engagement, and retention.
  • Build leadership bench strength across markets; identify and develop internal talent for future growth roles as the region expands.
  • Partner with People, Retail Training, and Piercing Education teams to ensure onboarding, development, and performance management programs land effectively across a distributed team.
  • Model and reinforce a culture of accountability, inclusion, and feedback consistent with Studs values and leadership expectations.

• Strategic Partnership & Growth

  • Serve as the field voice for the Mid-Atlantic and Southeast in HQ-level planning, providing grounded operational perspective across a diverse market portfolio.
  • Collaborate with Finance and Retail Ops on labor planning, headcount alignment, and P&L management across 6+ studios.
  • Support new studio openings across the region, providing pre-open field leadership, talent readiness, and post-open stabilization.
  • Lead regional business reviews, talent calibration, and communication cascades across a geographically distributed team.

Requirements:

• 7+ years of multi-unit retail leadership experience, ideally in service-driven or experiential environments (e.g., beauty, hospitality, or specialty retail).
• Demonstrated success managing P&L, labor %, and revenue growth across geographically dispersed markets.
• Strong track record in leadership development, coaching, and building high-performing teams in remote or distributed environments.
• Excellent organizational and communication skills; able to influence and collaborate across functions and levels without in-person proximity to HQ.
• Based in or willing to relocate to the Mid-Atlantic or Southeast region; frequent regional travel required (air travel expected), with occasional national travel for offsites or openings.
• Weekend and evening availability for studio visits and key events.

Benefits & Perks

• Comprehensive medical, dental, and vision insurance, including $0 in-network mental health visits, commuter benefits and 401k
• HSA (Health Savings Account) or FSA (Flexible Spending Account)
• Flexible Work Environment (3 days in Studio, 2 days work from home)
• Gender affirmation support services, EAP sessions and work/life resources 
• 4 weeks accrued Paid Time Off, 7 days accrued Sick Time, 11 paid holidays, and 4 Quarterly Wellness Days (where the whole team takes time off together to recharge)
• Three months of paid Parental Leave (biological, adoptive, and foster parents are all eligible) to support a healthy work/life balance 
• A paid sabbatical after four years of full-time service
• Discounts on piercings and products (we’ve got discounts to cover your friends and family too!)
• Access to PerkSpot and additional benefits such as pet insurance, discounted tickets, personal finance coaching, healthy rewards and extended life insurance

THE ROLE

If you are a data geek, music nerd and technophile then this opportunity is great for you! You will use an incredible depth of music knowledge in one or more genres; from Acid Rock to Zydeco and anything in between. You will use your strong affinity with data, technology and/or systems. Both your knowledge of music and your affinity for data are needed to fulfill this role.

This assignment will last from four to eight months. You will be asked to work up to 37.5 hours a week with occasional extra hours, including overtime.  You will be offered continuing education through a variety of free webinars and hands on training.

This is a hybrid position. 

QUALIFICATIONS​

• Music knowledge of one or more genres required
• Proven experience working independently with a high level of dependability
• Proficiency in using Excel and/or data
• Experience handling a high volume of data with sharp attention to detail is preferred
• Experience with computer focused work for long periods of time preferred
• Must have access to a computer and high-speed internet service

FOCUS AREAS​

• Review sound recording data to musical works data through a combination of cross-referencing available data points and performing outside research;
• Extensively investigate source data for accurate matching;
• Perform various data entry and clean-up tasks;
• Review and confirm the work of peers, as needed;
• Communicate issues to supervisors and other team members;
• Collaborate with team members and supervisors to develop and improve matching and research strategies;
• Continually update and improve work processes based on results of prior work and newly-received data; and
• Meet productivity standards for throughput.
• Quickly align your work with new procedures.

-----------------------------------------

• The Focus Areas may inevitably evolve and change over time to meet changing business needs.

The application window will be open until at least May 15th, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

At GFiber, we believe in the power of great internet that lets people do more, helps communities get stronger and makes amazing things possible. We’re not just growing to build better internet experiences, we’re also building a welcoming place where people who want to make a difference can grow their careers.

GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our growing, inclusive team is expanding as we connect more cities and people

Role Description

As the Engineering Vendor Manager, you will ensure the network design is reliable and efficient by reviewing existing designs, playing an integral role in future designs, and general engineering activities including troubleshooting and plant maintenance input. In this role you will ensure the engineering design follows the GFiber Standards and Architecture while managing the general engineering portfolio and ensure that our network is logical and protected. Additionally, you will perform critical tasks that maintain and improve the general design, and will take the technical lead in ensuring reliable and efficient designs propel our forward build. You like being with the TechOps team, executing complex projects that bring internet access to people.

In this role, you'll:

• Manage the planning and performance of tasks that support ongoing engineering. Implement the GFiber Standards and architectural practices that meet GFiber’s service requirements and roadmap system upgrades and communicate progress and activities to internal stakeholders. 
• Support and lead implementation of the growing fiber to the home network infrastructure for new build and customer installation efforts. Perform new plant design and configuration control of existing plant.
• Review engineering designs and either validate or correct those designs. Ensure the designs are constructible and deployable for OSP Forward Build teams.
• Manage local engineering vendor staff, maintain existing plant configuration control, revise and track documentation, and track contractor performance including billing against budget and contract. Supervise engineering vendors of internal GFiber teams and external vendors and contribute to work standards/best practices.
• Support in coordination of outside plant moves/changes due to civil works projects. Write training design documents that specify the operation and interoperability of core fiber to the home network architecture components, and collaborate with other team members and groups to identify and develop scalable network designs, solutions and policy recommendations relevant to a large fiber to the home access network.

At a minimum we'd like you to have:

• Bachelor's degree in Construction Management, Engineering, Telecommunications or a closely related field, or equivalent practical experience.
• 5 years experience in network operations, engineering, construction and/or maintenance roles.
• Experience in managing engineering efficiency and process improvements for an organization.
• Experience managing telecommunication engineering infrastructure, Fiber to the Home/Plant (FFTx) design, operations, and/or outside plant (OSP) projects.

It's preferred if you have:

• Experience managing vendor engineering resources.
• Demonstrated experience in evaluating network engineering, network design planning and plant configuration control.
• Working knowledge of fiber inventory management and assignment systems.
• Experience managing complex projects involving team members from multiple disciplines.

The US base salary range for this full-time position is between $114,400 - $125,800 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking a Vice President of Operations Enablement to build the connective tissue that makes our operators, partners, and internal teams more effective. Reporting directly to the SVP of Central Ops, you will sit at the intersection of strategy and execution, translating a complex, rapidly evolving business into the processes, programs, and playbooks that let Metropolis operate at scale. You are a senior leader who has built from the ground up before and knows what it takes to drive operator adoption and team readiness in a fast-paced environment.

In this role, you will lead and develop three high-impact teams—Learning, Launch, and Marketing—aligning their roadmaps to the broader goals of Central Ops. You will architect the frameworks and tools that drive go-to-market execution, partner cross-functionally with Product, Sales, and Operations to close capability gaps, and establish the reporting infrastructure needed to track enablement effectiveness.

What you'll do

• Lead and develop three high-impact teams — Learning, Launch, and Marketing — aligning their roadmaps and outputs to the broader goals of Central Ops and the business
• Architect and own the enablement strategy, including the frameworks, programs, and tools that drive operator adoption, team readiness, and go-to-market execution
• Partner cross-functionally with Product, Sales, and Operations to identify gaps in capability, process, or knowledge and build solutions that close them at scale
• Establish metrics and reporting infrastructure to track enablement effectiveness, using data to continuously iterate and improve what your teams deliver
• Lead the design and execution of launch programs that bring new markets, features, and products to life with speed and consistency
• Build and manage a learning function that onboards, trains, and continuously develops operators and internal stakeholders at every stage of the lifecycle
• Shape the marketing function within your team to produce content, campaigns, and materials that enable operators and drive platform engagement
• Serve as a senior leader within Central Ops, contributing to organizational planning, headcount decisions, and the team's long-term vision

What we're looking for

• 10+ years of experience in operations, enablement, go-to-market, or a related function
• 3+ years managing multi-disciplinary teams
• Proven track record of building processes and systems in a high-growth startup or scale-up environment while operating with ambiguity
• Deep experience owning or overseeing learning & development, launch operations, or marketing functions
• Design programs as a systems thinker to ensure solutions scale and prevent recurring problems
• Act as an excellent communicator and cross-functional partner who earns trust quickly and influences without authority
• Demonstrate the ability to hire, develop, and retain top talent across different functions and team cultures
• Experience leveraging AI tools to transform static workflows into responsive, high-output processes

While not required, these are a plus:

• Experience at a marketplace, mobility, proptech, or infrastructure company enabling a complex external operator or partner base
• Familiarity with building or scaling a learning management system (LMS), enablement platform, or knowledge base
• Background including both operator-facing and internal enablement across different audiences

When you join Metropolis, you’ll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $170,000.00 USD to $200,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis’s total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-DL1 #LI-Hybrid

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking a Vice President of Operations Enablement to build the connective tissue that makes our operators, partners, and internal teams more effective. Reporting directly to the SVP of Central Ops, you will sit at the intersection of strategy and execution, translating a complex, rapidly evolving business into the processes, programs, and playbooks that let Metropolis operate at scale. You are a senior leader who has built from the ground up before and knows what it takes to drive operator adoption and team readiness in a fast-paced environment.

In this role, you will lead and develop three high-impact teams—Learning, Launch, and Marketing—aligning their roadmaps to the broader goals of Central Ops. You will architect the frameworks and tools that drive go-to-market execution, partner cross-functionally with Product, Sales, and Operations to close capability gaps, and establish the reporting infrastructure needed to track enablement effectiveness.

What you'll do

• Lead and develop three high-impact teams — Learning, Launch, and Marketing — aligning their roadmaps and outputs to the broader goals of Central Ops and the business
• Architect and own the enablement strategy, including the frameworks, programs, and tools that drive operator adoption, team readiness, and go-to-market execution
• Partner cross-functionally with Product, Sales, and Operations to identify gaps in capability, process, or knowledge and build solutions that close them at scale
• Establish metrics and reporting infrastructure to track enablement effectiveness, using data to continuously iterate and improve what your teams deliver
• Lead the design and execution of launch programs that bring new markets, features, and products to life with speed and consistency
• Build and manage a learning function that onboards, trains, and continuously develops operators and internal stakeholders at every stage of the lifecycle
• Shape the marketing function within your team to produce content, campaigns, and materials that enable operators and drive platform engagement
• Serve as a senior leader within Central Ops, contributing to organizational planning, headcount decisions, and the team's long-term vision

What we're looking for

• 10+ years of experience in operations, enablement, go-to-market, or a related function
• 3+ years managing multi-disciplinary teams
• Proven track record of building processes and systems in a high-growth startup or scale-up environment while operating with ambiguity
• Deep experience owning or overseeing learning & development, launch operations, or marketing functions
• Design programs as a systems thinker to ensure solutions scale and prevent recurring problems
• Act as an excellent communicator and cross-functional partner who earns trust quickly and influences without authority
• Demonstrate the ability to hire, develop, and retain top talent across different functions and team cultures
• Experience leveraging AI tools to transform static workflows into responsive, high-output processes

While not required, these are a plus:

• Experience at a marketplace, mobility, proptech, or infrastructure company enabling a complex external operator or partner base
• Familiarity with building or scaling a learning management system (LMS), enablement platform, or knowledge base
• Background including both operator-facing and internal enablement across different audiences

When you join Metropolis, you’ll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $170,000.00 USD to $200,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis’s total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-DL1 #LI-Hybrid

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators, and problem solvers to help us create it.

Who you are

Metropolis is seeking a Launch Director – Commercial to own the end-to-end project management and successful deployment of all commercial launches across the company. You are a strategic leader who will oversee a diverse portfolio spanning office, healthcare, residential, and stadium verticals, ensuring every launch is executed on time and aligned with revenue, operational, and client success goals. Reporting to the appropriate senior leadership, you will act as the connective layer between strategy and execution, managing a team of Launch Managers and Associates while partnering closely with Sales, Operations, Product, and Finance to standardize execution and de-risk high-growth profiles.

What you'll do

• Lead the end-to-end execution of all Commercial launches, ensuring readiness across all workstreams from contract through post-launch stabilization
• Align launch execution with commercial goals, including revenue ramp, pricing activation, compliance, and consumer adoption
• Manage, mentor, and develop Launch Managers and Associates by establishing clear accountability and performance expectations
• Maintain full visibility into in-flight and upcoming launches to proactively identify risks and remove blockers
• Serve as a senior point of contact for key clients and internal stakeholders during high-priority or complex launches
• Identify inefficiencies and implement scalable solutions to improve the speed, consistency, and quality of deployments
• Deliver regular reporting on launch readiness, revenue performance, and portfolio health to inform strategy and decision-making
• Translate organizational priorities into scalable, repeatable processes that de-risk launches and ensure configuration accuracy
• Drive operational excellence and customer experience across high-growth profiles, including national accounts and strategic partnerships

What we're looking for

• Demonstrate extensive experience in end-to-end project management and deployment within a commercial or operations environment
• Lead diverse teams with a proven track record of managing and developing direct reports
• Execute complex launches across multiple verticals such as healthcare, residential, and stadium environments
• Communicate effectively as a senior point of contact for high-priority clients and internal stakeholders
• Analyze data to deliver reporting on revenue performance and portfolio health
• Architect scalable processes that translate strategy into execution
• Drive results aligned with revenue capture and consumer adoption goals
• Navigate high-growth environments with a focus on operational excellence and customer experience

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $140,000.00 USD to $165,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans, and more. #LI-DL1 #LI-Onsite

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators, and problem solvers to help us create it.

Who you are

Metropolis is seeking a Launch Director – Commercial to own the end-to-end project management and successful deployment of all commercial launches across the company. You are a strategic leader who will oversee a diverse portfolio spanning office, healthcare, residential, and stadium verticals, ensuring every launch is executed on time and aligned with revenue, operational, and client success goals. Reporting to the appropriate senior leadership, you will act as the connective layer between strategy and execution, managing a team of Launch Managers and Associates while partnering closely with Sales, Operations, Product, and Finance to standardize execution and de-risk high-growth profiles.

What you'll do

• Lead the end-to-end execution of all Commercial launches, ensuring readiness across all workstreams from contract through post-launch stabilization
• Align launch execution with commercial goals, including revenue ramp, pricing activation, compliance, and consumer adoption
• Manage, mentor, and develop Launch Managers and Associates by establishing clear accountability and performance expectations
• Maintain full visibility into in-flight and upcoming launches to proactively identify risks and remove blockers
• Serve as a senior point of contact for key clients and internal stakeholders during high-priority or complex launches
• Identify inefficiencies and implement scalable solutions to improve the speed, consistency, and quality of deployments
• Deliver regular reporting on launch readiness, revenue performance, and portfolio health to inform strategy and decision-making
• Translate organizational priorities into scalable, repeatable processes that de-risk launches and ensure configuration accuracy
• Drive operational excellence and customer experience across high-growth profiles, including national accounts and strategic partnerships

What we're looking for

• Demonstrate extensive experience in end-to-end project management and deployment within a commercial or operations environment
• Lead diverse teams with a proven track record of managing and developing direct reports
• Execute complex launches across multiple verticals such as healthcare, residential, and stadium environments
• Communicate effectively as a senior point of contact for high-priority clients and internal stakeholders
• Analyze data to deliver reporting on revenue performance and portfolio health
• Architect scalable processes that translate strategy into execution
• Drive results aligned with revenue capture and consumer adoption goals
• Navigate high-growth environments with a focus on operational excellence and customer experience

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $140,000.00 USD to $165,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans, and more. #LI-DL1 #LI-Onsite

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators, and problem solvers to help us create it.

Who you are

Metropolis is seeking a Launch Director – Commercial to own the end-to-end project management and successful deployment of all commercial launches across the company. You are a strategic leader who will oversee a diverse portfolio spanning office, healthcare, residential, and stadium verticals, ensuring every launch is executed on time and aligned with revenue, operational, and client success goals. Reporting to the appropriate senior leadership, you will act as the connective layer between strategy and execution, managing a team of Launch Managers and Associates while partnering closely with Sales, Operations, Product, and Finance to standardize execution and de-risk high-growth profiles.

What you'll do

• Lead the end-to-end execution of all Commercial launches, ensuring readiness across all workstreams from contract through post-launch stabilization
• Align launch execution with commercial goals, including revenue ramp, pricing activation, compliance, and consumer adoption
• Manage, mentor, and develop Launch Managers and Associates by establishing clear accountability and performance expectations
• Maintain full visibility into in-flight and upcoming launches to proactively identify risks and remove blockers
• Serve as a senior point of contact for key clients and internal stakeholders during high-priority or complex launches
• Identify inefficiencies and implement scalable solutions to improve the speed, consistency, and quality of deployments
• Deliver regular reporting on launch readiness, revenue performance, and portfolio health to inform strategy and decision-making
• Translate organizational priorities into scalable, repeatable processes that de-risk launches and ensure configuration accuracy
• Drive operational excellence and customer experience across high-growth profiles, including national accounts and strategic partnerships

What we're looking for

• Demonstrate extensive experience in end-to-end project management and deployment within a commercial or operations environment
• Lead diverse teams with a proven track record of managing and developing direct reports
• Execute complex launches across multiple verticals such as healthcare, residential, and stadium environments
• Communicate effectively as a senior point of contact for high-priority clients and internal stakeholders
• Analyze data to deliver reporting on revenue performance and portfolio health
• Architect scalable processes that translate strategy into execution
• Drive results aligned with revenue capture and consumer adoption goals
• Navigate high-growth environments with a focus on operational excellence and customer experience

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $140,000.00 USD to $165,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans, and more. #LI-DL1 #LI-Onsite

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators, and problem solvers to help us create it.

Who you are

Metropolis is seeking a Launch Director – Commercial to own the end-to-end project management and successful deployment of all commercial launches across the company. You are a strategic leader who will oversee a diverse portfolio spanning office, healthcare, residential, and stadium verticals, ensuring every launch is executed on time and aligned with revenue, operational, and client success goals. Reporting to the appropriate senior leadership, you will act as the connective layer between strategy and execution, managing a team of Launch Managers and Associates while partnering closely with Sales, Operations, Product, and Finance to standardize execution and de-risk high-growth profiles.

What you'll do

• Lead the end-to-end execution of all Commercial launches, ensuring readiness across all workstreams from contract through post-launch stabilization
• Align launch execution with commercial goals, including revenue ramp, pricing activation, compliance, and consumer adoption
• Manage, mentor, and develop Launch Managers and Associates by establishing clear accountability and performance expectations
• Maintain full visibility into in-flight and upcoming launches to proactively identify risks and remove blockers
• Serve as a senior point of contact for key clients and internal stakeholders during high-priority or complex launches
• Identify inefficiencies and implement scalable solutions to improve the speed, consistency, and quality of deployments
• Deliver regular reporting on launch readiness, revenue performance, and portfolio health to inform strategy and decision-making
• Translate organizational priorities into scalable, repeatable processes that de-risk launches and ensure configuration accuracy
• Drive operational excellence and customer experience across high-growth profiles, including national accounts and strategic partnerships

What we're looking for

• Demonstrate extensive experience in end-to-end project management and deployment within a commercial or operations environment
• Lead diverse teams with a proven track record of managing and developing direct reports
• Execute complex launches across multiple verticals such as healthcare, residential, and stadium environments
• Communicate effectively as a senior point of contact for high-priority clients and internal stakeholders
• Analyze data to deliver reporting on revenue performance and portfolio health
• Architect scalable processes that translate strategy into execution
• Drive results aligned with revenue capture and consumer adoption goals
• Navigate high-growth environments with a focus on operational excellence and customer experience

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $140,000.00 USD to $165,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans, and more. #LI-DL1 #LI-Onsite

What You'll Do

The primary location for this role is remote in mid-Tennessee but will entail frequent (up to 50%) travel throughout the greater state of Tennessee. Expected schedule requirements are Monday to Friday, 8:00 am - 5:00 pm CT with some weekends for conferences and/or events. Bilingual in Spanish highly preferred for this role but not required. 

As a Provider Engagement Specialist III (PES) you will work collaboratively with providers in markets where Imagine Pediatrics is contracted to further our mission of increasing safe days at home by delivering care for medically complex children. As part of the Network Development team, you will develop and manage positive, long-term relationships with physicians and groups serving specialty populations. You will serve as an ambassador and representative of Imagine Pediatrics in your territory with the goal of enrolling eligible patients and their families in Imagine Pediatrics' app-based care model. In addition, you will:  

• Manage provider relationships and drive engagement within your assigned territory or specific market and/or focus on a specialized population.
• Execute strategic initiatives, including supporting providers, coordinating events, and addressing day-to-day operational needs and decisions.
• Act as the primary point of contact for providers and community organizations in your territory.
• Provide input on central engagement strategies from on-the-ground experience.
• Independently handle day-to-day challenges and decision-making and work with the Director on broader, systematic challenges.  
• Work closely with providers, care teams, and local community organizations to drive brand recognition. 
• Identify additional engagement opportunities by independently pulling data from Tableau to share with PCPs. 
• Mentor and support new and associate-level team members 
• Meet and exceed established monthly engagement targets 
• Travel within territory as well as within market for team member support and relationship builds. Travel expected 75% of the time.
• Independently develop and maintain relationships with health plans  
  
  

What You Bring & How You Qualify 
First and foremost, you’re passionate and committed to reimagining pediatric health care and creating a world where every child with complex medical conditions gets the care and support they deserve.

• Dynamic personality and a knack for developing good interpersonal relationships   
• Comfort with scientific terminology and ability to seamlessly move through various medical environments, such as hospitals, doctors' offices and pharmacies. 
• Familiarity with several types of providers (e.g., Physicians, Physician Assistants, Nurse Practitioners); pediatrics preferred, but not required 
• 6+ years of related experience in sales, direct marketing, or market development in a medical or healthcare field
• Proficient in Microsoft Excel, Word, and PowerPoint required; proficiency with Customer Relationship Management (CRM) software preferred
• Access to reliable transportation  
  
  

What We Offer (Benefits + Perks) 
 
The role offers a base salary range of $75,000 - $90,000 in addition to a quarterly bonus incentive, competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary. 
 
We provide these additional benefits and perks:

• Competitive medical, dental, and vision insurance 
• Healthcare and Dependent Care FSA; Company-funded HSA
• 401(k) with 4% match, vested 100% from day one
• Employer-paid short and long-term disability 
• Life insurance at 1x annual salary 
• 20 days PTO + 10 Company Holidays & 2 Floating Holidays 
• Paid new parent leave
• Additional benefits to be detailed in offer 

This role is not eligible for immigration sponsorship.

Top performers can earn six figures with the base salary plus an uncapped sales bonus plan. In addition, we offer exclusive sales training alongside great benefits! 

Role Description

The Outside Sales Representative is responsible for increasing the number of active paid residential customers within a market through door-to-door interactions. This role primarily sells to residential homes and may include an opportunity to contribute across multiple dwelling units (MDUs). You will be working outdoors going from home to home to achieve sales goals. You will work closely with your team leader and team members building strong relationships and identifying opportunities to improve sales techniques.

In this role, you'll:

• Prospect residential customers by promoting GFiber’s internet services.
• Build a lead pipeline through door-to-door interactions and conduct in-person, phone and/or email follow-up.
• Update the Customer Relationship Management (CRM) tool with relevant customer information, conversion status and notes.
• Partner with team members to ensure a seamless customer experience.
• Communicate the GFiber value proposition to customers. 
• Demonstrate knowledge of GFiber’s network and technical deployment.

At a minimum we'd like you to have:

• Ability to exert yourself physically over extended periods of time, including frequent walking and climbing stairs.
• A valid driver’s license and access to reliable transportation during the workday.
• Ability to pass a motor vehicle record check that meets company standards.

It's preferred if you have:

• Experience in the ISP or telecom industry.
• Proficiency in SalesForce or other industry leading lead management software.
• Proven track record of strong work ethic, ability to navigate ambiguity,  solid communication skills, strong decision making and good judgment.
• Ability to communicate in Spanish.

This role offers a competitive on-target earnings (OTE) of $66,667 - $73,334 annually ($30,000 base + uncapped sales bonus) + benefits. Your compensation includes a base salary plus an uncapped commission structure. Those who are on-target for 6 months are recommended for promotion that includes a higher base salary and related OTE.

Location: Remote and traveling 50% of the time, but could be up to 70%.
Territory: Southeast Acquisition Accounts
Reports to: Mid City Manager

The Acquisition Account Executive, Mid City is responsible for driving net new growth by converting TASER-only customers into full Axon ecosystem partners. This is a quota-carrying, external field position focused on introducing Axon’s broader portfolio — including body-worn cameras, digital evidence management, software solutions, and connected devices — to agencies currently using TASER as their sole Axon product.
Success in this role requires the ability to:

• Articulate complex, multi-solution offerings in a clear and compelling way.
• Build and maintain senior-level relationships across law enforcement and government stakeholders.
• Navigate within customer agencies and units to uncover needs and influence buying decisions.
• Lead cross-functional Axon teams (Sales Engineers, Customer Success, Proposals, etc.) to deliver value-based outcomes.

The Acquisition Account Executive provides technical and administrative product information, conducts solution demonstrations, and delivers product training to ensure customer readiness and adoption. Above all, this role demands a hunter mindset, strong consultative selling skills, and the ability to transform single-product relationships into long-term, multi-solution partnerships.

Your Day-to-Day:

• Manage and grow revenue and market share at TASER-only agencies to maximize customer satisfaction and achieve Axon’s strategic objectives.
• Develop and maintain client relationships to ultimately drive expansion into Axon’s ecosystem.
• Build and execute account strategy by collaborating with account teams to deliver tailored, relevant value propositions.
• Cultivate relationships across agency stakeholders and ensure effective service delivery.
• Maintain deep knowledge of customer workflows, pain points, and decision-making processes to align Axon solutions.
• Engage and coordinate Axon experts/specialists when needed to strengthen solution positioning.
• Oversee all account activities, ensuring alignment with both customer goals and Axon priorities.
• Accurately forecast pipeline, keep leadership informed of key account updates, track competitive intelligence, and provide feedback to marketing.
• Log and monitor customer activity in CRM (Salesforce) to execute account strategy and identify new opportunities.
• Deliver customer product demonstrations and training sessions as necessary.
• Manage individual expense budget in line with company guidelines.
• Own the overall customer relationship and be accountable for driving satisfaction, adoption, and long-term growth.

What You Bring:

• Bachelor’s degree or equivalent applicable experience.
• 4+ years’ experience in a full cycle Sales role with the ability to demonstrate sales quota attainment and success
• Salesforce of equivalent CRM experience
• Experience using Microsoft Word, PowerPoint, Excel, and Outlook
• 3+ years of Field Sales exp preferred
• A drive to hunt and grow your territory

Benefits that Benefit You:

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs

Benefits listed herein may vary depending on the nature of your employment and the location where you work

The Pay: The compensation for this role is made up of uncapped commissions and a starting base pay between USD 58,500 in the lowest geographic market and USD 93,600 in the highest geographic market. On average, the national commissions target for this role is 165,000 USD. On-Target Earnings (OTE) for this role will be a combination of base pay + the commissions target. The actual base pay is dependent upon many factors, such as: experience, training, transferable skills, work experience, business needs and geographic market demands and often a combination of all these factors. Our base salary is just one component of Axon’s competitive total rewards strategy including benefits, an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits (http://www.axon.com/careers/benefits).

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.

About This Role

Axsome Therapeutics is seeking a Specialty Account Manager (SAM) to execute commercial activities for an assigned geography, establish relationships with customers, and ensure successful promotion of SYMBRAVO, an oral acute migraine medication. SAMs will be responsible for product performance at a territory level and expected to be a disease category expert and product champion. The SAM will provide account management support and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace.

Job Responsibilities and Duties include, but are not limited to, the following:

• Proficient in both virtual and live customer engagements  
• Assume full ownership of assigned territory’s performance as a specialty account manager, building awareness for SYMBRAVO amongst key customers in a competitive therapeutic environment 
• Develop a comprehensive and effective territory business plan aimed at achieving and exceeding quarterly and annual goals established by commercial leadership 
• Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines 
• Develop strong customer relationships by better understanding the customer’s needs 
• Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials) 
• Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Axsome medications for appropriate patients 
• Communicate territory activity in an accurate and timely manner as directed by management 
• Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results 
• Successfully complete all training classes in a timely manner 
• Complete administrative duties in an accurate and timely fashion 
• Manage efforts within assigned promotional budget 
• Effectively collaborate across all corporate functions 
• Attend medical congresses and society meetings as needed 
• Ensure timely access for patients through patient services and savings programs 
• Overnight travel as indicated by the needs of the business 
• Additional responsibilities as assigned 

Qualifications / Requirements 

• Bachelor’s degree from an accredited college or university 
• Minimum of 5 years of field customer experience and/or account management. Minimum of 3 years Healthcare Professional experience with relevant CNS experience will also meet the qualifications for this role 
• 5 years of consistent top performance in the pharmaceutical, biotech or medical sales space 
• Migraine/CNS experience strongly preferred 
• Demonstrated experience delivering outstanding results  
• Launch experience strongly preferred 
• Must live in the territory's geography 
• Experience strategizing within cross-functional teams, utilizing differential resources to achieve business goals 
• Proven ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment 
• Comfortability with uncertainty and high expectations 
• Patient support services experience a plus 
• Strong digital marketing aptitude 
• Strong interpersonal, presentation, and communication skills 
• Frequent driving, including extended periods of time behind the wheel 
• Prolonged sitting and standing as part of daily job functions 
• Ability to lift and carry up to 30lbs regularly 
• Overhead reaching required to close and secure liftgates or similar equipment 

Salary & Benefits

The anticipated salary range for this role is $100,000 - $150,000. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.

Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.

Come join the Trella team as a Senior Customer Success Manager, where you will be the main point of contact for our customers, working closely with their champions and growth-minded leaders to ensure they fully understand and gain value from our solutions. This role combines the responsibilities of managing solution adoption and renewals with offering strategic advice that drives growth for our clients. Your expertise will play a crucial role in helping customers leverage our offerings effectively, fostering lasting partnerships along the way. 

As a member of the Customer Success team, you will partner across all functions to bring the Voice of the Customer to the business and ensuring We Never Stop Improving as We Strive for Better Healthcare. 

Reports to: Vice President, Customer Success 

Location: Atlanta, GA; Nashville, TN or Philadelphia, PA regions strongly preferred; other regions considered. 

As a Senior CSM at Trella, you will: 

• Own the post-sale lifecycle for a portfolio of accounts—onboarding, adoption, renewal, and expansion.
• Serve as the primary customer contact, driving engagement cadence and customer health reporting.
• Deliver ongoing best-practice enablement to accelerate adoption and value realization.
• Lead business reviews, sharing product updates and aligning on priorities and outcomes.
• Maintain accurate account data, activity tracking, and renewal forecasts.
• Build and execute success plans to achieve KPIs (e.g., references and NPS targets).
• Invest in continuous learning to strengthen product expertise and customer impact.
• Develop and maintain strong healthcare domain knowledge to advise with credibility.
• Monitor engagement, usage, and outcomes to shape account strategy and prioritize actions.
• Translate product capabilities into customer-specific value, outcomes, and ROI.
• Apply industry context to solution positioning, adoption strategy, and value realization. 
• Use data and customer feedback to guide conversations, mitigate risk, and refine success plans. 

You might be a fit for this role if you have: 

• 2-5 years of experience in a Customer Success or Account Management role, preferably within a B2B SaaS environment.
• Must be tech-savvy to be able to understand technical concepts around our product.
• Strong strategic, analytical, and relationship skills; able to manage conflicting priorities effectively.
• Ability to effectively manage customer relationships at various levels and use data driven discussions to build trusted partnerships, navigating conflicting perspectives appropriately.
• Demonstrated success that shows your ability to be professionally assertive and a customer focused problem solver.
• Come prepared and ready for customer facing work and open to travel up to 20% 

Preferred by not required: 

• Experience within the healthcare tech industry.
• Familiarity with Post-Acute Provider (Home Health, Hospice, SNF).
• Experience with healthcare claims data analysis.
• Exposure to data integrations.

Science 37’s Nursing Solutions Group brings together expert nurses who share a passion for organizing, planning and implementing mobile clinical nurse services to participants in clinical trials. Science 37’s extraordinary work environment allows continuous collaboration between clinicians, clinical researchers, patient recruitment specialists, data managers and technology developers. The Nursing Solutions Group is involved throughout the trial life cycle, from protocol development and feasibility analysis to clinical trial implementation and closeout.

The Per Diem Mobile Research Nurse is a Registered Nurse who will work per diem and has experience across multiple therapeutic areas with the ability to work independently and integrate well with the Nursing Solutions Group. With interest/expertise in Science 37’s decentralized model of care delivery, the Mobile Research Nurse will perform delivery of care to participants as well as collaborate with brick and mortar sites, if indicated, for shared clinical trial implementation. The Mobile Research Nurse ensures the professional delivery of patient care in compliance with all federal and state regulations, Good Clinical Practice, and Standard Operating Procedures. 

*This is a travel role that requires on-site visits to participants homes.

Duties for this position include but are not limited to:

1. Participate and provide research nurse services to qualified study participants at home
2. Apply clinical research and nursing practices to develop solutions to complex problems
3. Collaborate with Lead and Per Diem Mobile Research Nurses on solutioning, education, and resource support
4. Participate in activities that will further the operational development of Science 37 nursing service delivery
5. Develop relationships with study team members and serve as the subject matter expert (SME) on all nursing processes
6. Other duties as assigned as the needs of Science 37 evolve and change

This position has the following qualifications:

1. BSN degree preferred
2. Full Covid Vaccination strongly preferred. Science 37 follows CDC guidelines for vaccination recommendations and such guidelines are subject to change.
3. Active RN licensure in home state as well as eligibility for Compact Licensure required
4. Minimum 2+ years clinical/research experience preferred
5. Basic Life Support (BLS) Certification
6. Maintain a positive reflection of the company by representation in participant’s homes or in clinic settings
7. Travel and availability qualifications are as follows:
   1. 1-2 days minimum a week dedicated to support Science 37's study visits
      1. Weekday/night availability required
   2. Must be willing to travel to a participants homes 
   3. Active Driver’s License

Science 37 is looking for people with the following skills and competencies:

1. BSN degree preferred
2. Active RN licensure in home state as well as eligibility for Compact Licensure required
3. Minimum 2+ years clinical/research experience preferred
4. Basic Life Support (BLS) Certification
5. Active Driver’s License
6. Weekday/night availability required
7. Maintain a positive reflection of the company by representation in participant’s homes or in clinic settings
8. Up to 100% travel, as needed, for study participant visits, project team meetings, and other professional meetings/conferences as needed
9. Ability to obtain nursing license in multiple states based on study needs
10. Physical ability to perform nursing tasks and lift equipment up to 15 kg in weight
11. Access to a reliable vehicle to perform study participant visits and transport equipment
12. Ability to drive to local and/or remote locations to perform study participant visits
13. Ability to use technology effectively and appropriately for study participant assessments and documentation including but not limited to study participant care equipment, laptop computers, communication devices and tablets
14. Ability to communicate in English (both verbal and written)

There is minimal supervision for this position, with individuals reporting to the Manager, Nursing Solutions Group.

Compensation varies based on location and work being performed. The starting pay range for a candidate selected for this position is generally within the range of $50-55 per hour. Employees may be eligible for additional discretionary bonuses and commissions. The successful candidate’s actual pay will also be based on qualifications and experience, so the actual starting pay may be above or below this range.

Science 37 is an equal opportunity employer.  

We are committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to age, race, ethnicity (including but not limited to hair texture and protected hairstyles), ancestry, color, sex, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, religious creed, physical or mental disability (including actual or perceived disability), medical condition (including HIV/AIDS), pregnancy, perceived pregnancy and pregnancy related conditions, genetic information, marital status, political affiliation or activities, status as a victim of domestic violence, assault, or stalking, veteran status or participation in the uniformed military services of the United States, including the National Guard, or any other basis prohibited by applicable law.

Science 37 values the well-being of its employees and aims to provide team members with everything they need to succeed. 

Submit your resume to apply!

Who we are:

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. 

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

Work Schedule/ Location:

• Available to work a minimum of 20 hours per week
• Available to work a minimum of 3 days per week, weekends included
• Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

Sales Associate:

No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Associate will execute all efforts required to achieve individual sales goals.

Reporting to the Store Manager, essential responsibilities include but are not limited to:

What You’ll Do:

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that both surprises and delights them. 
• Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
• Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability. 
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Understand the need for consistent inventory accuracy and controls in store. 
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share your deep knowledge about our product with genuine enthusiasm.
• Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
• Help ensure that the store environment is inspiring and our product is easily accessible.
• Understand the core values and culture of Reformation and reflect these in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment. 

What you’ll bring:

• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities 
• Driven approach to take on new challenges with the self-motivation for your work and career 

Compensation:

At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base hourly range is $16 - $25 per hour, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.

Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation.

Benefits & Perks:

• Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work.
• We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees. 
• We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds. 
• We’re a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you’ll get to collaborate with people all around the world.
• You’ll get access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
• We care about the causes our employees care about so we donate to community efforts on a yearly basis. 
• We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff!

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.

Still don’t know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application.

Want some more?! - Sustainability, Forbes, Fast Company

California Applicant Privacy Notice found here

Your Impact

As a Senior Revenue Accountant, you will play a key role in ensuring accurate and complete revenue and cost accounting in accordance with applicable accounting standards. You will work cross-functionally with Finance, Operations, Sales, and Technology teams to support the monthly close, analyze revenue trends, strengthen internal controls, and improve processes. This role is well-suited for someone who thrives in a fast-paced, evolving environment and enjoys applying technical accounting expertise, analytical thinking, and collaboration to drive high-quality financial reporting.

Work Location

This role would require relocation to Boston. This role follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

What You’ll Do

• Develop a strong understanding of the end-to-end order-to-cash process and how upstream activities impact revenue recognition and financial reporting
• Perform monthly and quarterly analytical reviews to ensure revenue and related accounts are recorded accurately and in accordance with accounting standards
• Prepare and record journal entries related to revenue, deferred revenue, and related accounts
• Partner cross-functionally with Sales, Professional Services, Operations, FP&A, and IT to ensure appropriate accounting treatment and accurate reporting
• Support the design, enhancement, and maintenance of reporting and analytics related to revenue and related metrics
• Assist with month-end and quarter-end close activities, including reconciliations and variance analysis
• Ensure compliance with internal controls, including execution of key SOX controls and documentation of processes
• Support internal and external audits by providing requested documentation and explanations
• Contribute to process improvements, automation initiatives, and system enhancements
• Assist with special projects and ad hoc analyses as needed

What You Bring

• Bachelor’s degree in Accounting or Finance (or equivalent experience)
• CPA designation or progress toward CPA preferred
• 2–5+ years of accounting experience, with revenue accounting experience strongly preferred
• Experience in a SaaS, technology, or services-based business environment is a plus
• Strong understanding of revenue recognition principles (ASC 606 experience preferred)
• Experience partnering with cross-functional stakeholders, including Sales, Product, Legal, and Professional Services teams
• Excellent analytical, problem-solving, and communication skills
• High attention to detail with the ability to manage multiple priorities and meet deadlines
• Comfort working in a fast-paced, dynamic environment with evolving processes
• Advanced Excel skills; experience with data analytics tools, ERP systems, or revenue automation tools is a plus
• Self-starter who can work independently while also collaborating effectively within a team
• Ability to influence, build consensus, and drive continuous improvement

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Your Impact

You will lead revenue accounting operations and serve as a strategic partner to FP&A, Commercial Controllership, IT, Professional Services, and Sales. You will ensure accurate and compliant revenue recognition under ASC 606 while strengthening processes, controls, and scalability across a complex, multi-element revenue environment.
This role requires deep revenue accounting expertise in a fast-paced, public company setting.

This role would require relocation to Boston. This role follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Reports to: Director, Revenue Accounting

What You’ll Do

• Lead day-to-day revenue accounting, including key revenue streams, journal entries, reconciliations, and disclosures.
• Ensure accurate revenue recognition and related accounts in compliance with ASC 606.
• Review and document technical accounting conclusions for complex contracts and multi-element arrangements (hardware, SaaS, professional services).
• Partner cross-functionally to evaluate contracts, resolve revenue issues, and optimize order-to-cash processes.
• Oversee monthly and quarterly close activities, analytics, and revenue reporting.
• Maintain and strengthen internal controls and support internal and external audits, including SOX compliance.
• Drive process improvements, automation, and system enhancements to improve efficiency and scalability.
• Coach and develop team members while fostering a high-performance culture.

What You Bring

• Bachelor’s degree in Accounting or Finance required; CPA preferred.
• 7+ years of progressive revenue accounting experience, including required ASC 606 experience in a publicly traded company environment.
• Strong technical expertise in complex revenue arrangements across hardware, SaaS, and professional services.
• Experience operating in a SOX-compliant environment and supporting audits.
• Demonstrated cross-functional partnership with Sales, FP&A, IT, and Operations.
• ERP experience required (D365 or comparable system); advanced Excel skills.
• Experience with automation and data tools (e.g., Sigma, Snowflake, Power BI, Salesforce, RevStream) strongly preferred.
• Finance or FP&A experience a plus.
• Strong analytical and communication skills, with the ability to translate complex accounting matters clearly.
• Proactive, solutions-oriented mindset with a focus on process improvement and scalability.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking a strategic and dynamic Director, Business Development - Aviation to join our fast-growing team. As a key individual contributor on the Airports revenue team, you will partner with our Vice Presidents of Aviation to deploy our integrated platform at over 75 airports in the U.S. and participate in net-new business RFPs. This is an exciting opportunity to play a pivotal role in expanding Metropolis’s presence as we revolutionize the passenger experience at airports with computer vision. You’ll leverage your analytical skills, attention to detail, and business development experience to advance and ultimately close key deals that transform our organization.

What you'll do

• Support the full sales cycle from initial pitch through contract execution
• Manage end-to-end sales pipelines for cycles ranging from 6 to 24+ months, maintaining full accountability for personal deal flow and prospecting
• Collaborate on high-stakes aviation accounts, serving as the strategic second chair to the VP of Aviation to navigate and close complex, enterprise-level deals
• Represent Metropolis at national and local industry events
• Deploy a solutions-based and product-led approach that uncovers pain points of our airport partners and translates them into actionable financial and operating proposals
• Lead or co-lead customer presentations, including discovery sessions and proposal delivery in person and virtually
• Build upon and create new relationships across key stakeholders inside our existing and prospective airport partners to build internal support and advocacy 
• Work cross-functionally with our deal desk team on complex underwriting and financial modeling and collaborate with additional internal teams such as Marketing, Operations, and Legal to drive deals forward to execution
• Monitor and manage pipeline development and sales performance metrics in Salesforce CRM; be fully accountable for providing Salesforce inputs to ensure accurate forecasting
• Continuous education on our product and how it operates in the field; plan to spend at least one day per month at one of our airports with our operations team members

What we're looking for

• 7+ years in B2B business development and/or sales, which may include expertise in government affairs or commercial development; ideally, experience selling hardware and software solutions, not just one-time product sales
• Highly analytical and proven experience in financial underwriting and modeling 
• Proficient with Salesforce and associated reporting and tools to manage pipeline
• Skilled in managing complex, multi-threaded deals with sales cycles as long as 24+ months
• Creative approach to communicating value propositions across diverse audiences
• Experience working with cross-functional teams throughout a deal cycle, including product, engineering, marketing, operations, legal, and finance
• Exceptional communication and interpersonal skills
• Willingness to travel at least 25-50% of the time

While not required, these are a plus:

• Experience selling into airports and/or government organizations
• Experience working in a high-growth, fast-paced tech organization
• Passion for the aviation industry

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $160,000.00 USD to $175,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-KD1 #LI-Onsite

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking an Financial Systems Administrator to join our team. You will manage, maintain, and optimize our Oracle Cloud EPM (EPBCS) ecosystem while serving as the strategic bridge between our Financial Planning & Analysis (FP&A) organization and our centralized Data Engineering teams. In our high-velocity, 5,000-location enterprise, financial accuracy is inextricably linked to operational data. You will not only handle traditional EPM administration but also partner directly with data and operational teams to define technical requirements for integrating non-financial KPIs—such as location churn, new facility onboardings, occupancy rates, and transaction counts—directly from our data warehouse into our financial forecasting models. The ideal candidate brings a strong grasp of EPM architecture, SQL data structures, and the communication skills required to translate complex operational metrics into actionable financial drivers.

What you'll do

• Oversee the end-to-end administration, configuration, and continuous optimization of the Oracle Cloud EPM suite (EPBCS)
• Design, build, and troubleshoot Essbase ASO/BSO cubes to support large-scale operational scenario planning
• Act as the primary technical translator between Finance and centralized Data/IT teams; partner with Data Engineering to define technical requirements, ensuring that data models in our data warehouse (e.g., Snowflake) are properly structured for seamless EPM ingestion
• Collaborate with data teams to ingest high-volume non-financial KPIs (e.g., transaction counts, location churn) into EPM planning cubes
• Troubleshoot integration workflows and perform root-cause analysis on data discrepancies using SQL and Python
• Replace static calculation scripts with dynamic, context-aware logic to optimize system performance across thousands of sparse locations
• Utilize EPM Automate alongside Python or batch scripting for complex job scheduling
• Manage the volatile lifecycle of 5,000+ operational locations; ensure location additions, divestitures, hierarchical changes and associated access permissions, synchronize flawlessly across ERP, CRM, and EPM environments
• Develop and maintain high-impact visualization dashboards (Tableau, Looker, Hex) with intuitive narratives to facilitate executive decision-making; provide user support, training, and documentation for supported applications

What we're looking for

• 7+ years of Oracle EPM (EPBCS/Planning) System Administration and development experience in a high-growth, multi-location enterprise
• Bachelor’s degree in Computer Science, Finance, Economics, Accounting, Information Systems, or a related field
• Strong knowledge of data integration tools (EPM Integration Agent, Data Management, EPM Automate) and deep understanding of dependencies between functional components of Oracle EPM
• Proficiency in SQL and Python with a proven track record of automating financial processes
• Must understand modern cloud data structures well enough to perform "handholding" and meaningful collaboration with Data Engineers
• Exceptional ability to bridge the gap between technical data architecture and functional financial insights
• Strong experience partnering with Senior Leadership and the ability to translate "big picture" financial concepts into tactical execution plans for IT
• Ability to work independently or with a low-ego, highly collaborative, cross-functional team in a fast-paced, deadline-driven environment
• Experience leveraging AI tools to transform static workflows into responsive, high-output processes

While not required, these are a plus:

• Experience with Groovy scripting

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $120,000.00 USD to $130,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-AW1 #LI-Onsite

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking an Operational Compliance Auditor to add value and improve our operations by bringing a systematic and disciplined approach to the effectiveness of risk management, control, and governance processes. The ideal candidate possesses thorough knowledge of accounting procedures and sound judgment, as you will review control processes to ensure the reliability of information, compliance with regulations, and the safeguarding of assets. In this role, you will act as an independent partner to operations management, interacting with various levels of leadership to provide timely recommendations and navigate difficult conversations regarding findings to ensure the achievement of our operational and financial goals.

What you'll do

• Act as an objective source of independent advice to ensure validity and goal achievement
• Identify loopholes and recommend risk aversion measures and cost savings
• Maintain open communication with management
• Conduct follow up audits to monitor management’s interventions
• Engage in continuous knowledge development regarding Metropolis's parking equipment, industry rules, regulations, best practices, tools, techniques, and performance standards
• Obtain, analyze and evaluate accounting documentation, reports, data, flowcharts, etc.
• Perform location audits at Commercial and Aviation sites using a structured audit format that follows adherence to standard operating procedures
• Prepare and present reports that reflect observations and recommendations to the Operational Audit Manager, Senior Facility Managers, and Regional Managers
• Work on special assignments such as consulting services for existing or prospective clients, investigation work involving suspected control breakdowns and fraud, development of department or localized training programs, and other strategic initiatives
• Travel 25-35% of the time

What we're looking for

• Bachelor's degree in Accounting, Finance, or a related field; or equivalent experience
• Proven working experience as a Senior Operations Manager, or equivalent experience
• Proven knowledge of auditing standards and procedures, laws, rules and regulations
• Proficient in common office software, such as Microsoft 365 and Google Workspace
• Ability to manipulate large amounts of data to compile detailed reports
• High attention to detail and excellent analytical skills
• Excellent writing and communication skills
• Experience leveraging AI tools to transform static workflows into responsive, high-output processes

While not required, these are a plus:

• Prior management experience in parking, hospitality, or related industry

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $100,000.00 USD to $115,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-WT1 #LI-Onsite