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Senior Solutions Architect, Hebrew speaker
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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: London/Munich/Amsterdam/Paris
As a Solution Architect, AI / Cloudflare Developer Platform and a member of the sales team you will help customers understand the technical details and business value proposition of the Cloudflare AI / Developer Platform and demonstrate the path and advantages of building applications with our products.
In this role, you will serve as the Regional Lead for Cloudflare AI / Developer Platform sales. You will advise sales leadership on programs to grow Developer revenue and support strategic opportunities. You will collaborate closely with technical sales teams to design innovative solutions, develop proof of concept demonstrations, and showcase the technical capabilities of these designs to meet customer needs and expectations.
Serving as a trusted technical advisor you will help guide and enable clients, partners and teams within Cloudflare on product capabilities, positioning and competitive intelligence. You will form a tight feedback loop with product, product marketing, and technical pre-sales to refine and evolve our product.
The ideal candidate possesses a consultative mindset, strong selling skills, along with a deep understanding of modern Web Technologies, Cloud Architecture , and the advantages of a Distributed Serverless Platform. No matter your background, you have natural curiosity and desire to solve problems, achieve goals, and design the most elegant and efficient solutions to address client needs.
What you'll do:
- You will partner with the sales organization to drive revenue, new customers and pipeline of AI and Developer Platform solutions.
- Collaborate with cross-functional teams including product management, sales, and marketing to drive developer platform revenue and customer adoption
- Present to strategic customers as an expert of our Developer platform solutions
- Develop programs to drive the overall sales and pipeline strategy for the Cloudflare Developer Platform in partnership with regional and country sales leaders
- Align Director and C-Level perceived business and technical value with Cloudflare developer solutions
- Prepare and give regular business reviews to the management team highlighting attainment progress and challenges to closing business
- Generate a succinct feedback loop with cross-functional teams to deliver relevant Developer content, use cases, customer stories, and data driven value propositions. .
In order to be successful, you will need to become a thought leader, trusted advisor, and spokesperson for the Cloudflare AI and Developer platform.
What you'll need:
- 3+ years of experience selling or supporting the technical sales of cloud computing and storage, full-stack Engineering, or Cloud Developer
- Technical expertise in cloud infrastructure, web technologies and AI/ML as a solutions engineer, entrepreneur, or solution architect.
- Knowledge and experience of Systems Design
- You’ve built a web application, either professionally or as a hobbyist, and will be able to explain your design choices clearly during the interview process
- Able to hear a clear, non-technical description of an Application (“It is a chat room, for our 150 most important users”) and quickly determine which Compute, Data, and Security components are needed to build this application
- Software development experience delivering full-stack applications, preferably using modern JavaScript frameworks and a variety of databases
- In-depth knowledge of at least one major public cloud provider (AWS, GCP, Azure, etc.)
- Have a good understanding of systems design theory and practice for distributed, full-stack applications (frontend, backend, databases, related services); ideally in a serverless paradigm
- Have a strong understanding of developer workflows (branching, release, versioning, CI/CD practices, system integrations)
- Act as an AI and Developer product expert, educating internal teams and external stakeholders on the value and capabilities of the Cloudflare Developer platform
- Knowledge of key market players/competitors in the cloud computing, AI and storage spaces
- 30% travel
- Fluency in both English and Hebrew
Other desirable skills areas include:
- You’ve built something on Cloudflare Workers
- AWS Solutions Architect or GCP Cloud Architect certifications
- Prioritize and manage the product roadmap, making strategic trade-offs to ensure the product meets customer needs and business goals
- Participate in product launch activities, including developing messaging and positioning, coordinating with marketing and sales teams
- Stay up-to-date with industry trends and advancements in cloud computing to inform product strategy and roadmap
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
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Strength in Trust
OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society.
The Challenge
In this role, you will build and connect existing and new partners within our ecosystem for Central Europe, with a focus on Germany and Austria, based in Munich, to drive revenue on new and existing opportunities. You will need to demonstrate a knowledgeable understanding of the full array of our offerings to answer questions, make recommendations, and coach partners around our products and future product developments.
Your Mission
- Understand and develop the relationship needs and handle aspects of the partner relationship
- Qualify sales opportunities
- Handle partner contract negotiations and accurately forecast to management
- Communicate effectively with all levels (C, SVP, VP, Director, etc.) and key decision makers across the partner network and work collaboratively with other OneTrust employees across the organization to ensure customer expectations are met and exceeded when possible
- Meet and exceed monthly, quarterly, and annual goals and objectives
- Support Partner enablement in your region
You Are
You are a coachable, organized individual with strong communication and critical-thinking skills who can take a consultative sales approach. You must also be open to 20% of travel.
Your Experience Includes:
- 7+ years of experience developing partner relationships with demonstrable outcomes in associated software businesses
- An associate's or bachelor's degree or equivalent military or professional experience in a related field
- Significant experience managing commercial deals through the entire lifecycle; deal management, deal structuring, negotiation, and leadership skills; ability to structure key terms and conditions to accommodate specific risks and constraints
- Commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
Extra Awesome
- Post-secondary degree in a related field
- Experience working with notable software providers
Where we Work
We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.
Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.
Benefits
As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.
Resources
Check out the following to learn more about OneTrust and its people:
Your Data
You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.
Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to askrecruiting@onetrust.com.
Our Commitment to You
When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career.
OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.
Ready to apply?
Apply to OneTrust
Senior Technical Writer (Data Documentation)
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At JetBrains, many teams rely on data and shared tools in their daily work – whether they are building products, improving AI solutions, running marketing campaigns, managing finances, or tracking sales. Our goal is to make these resources easy to find, understand, and use.
We’re looking for a Senior Technical Writer to join our Data Office department and help us create clear, structured documentation for data, metrics, tools, and services. You’ll work on content such as data catalogs, metrics documentation, user guides, SDK documentation, and UI text – helping colleagues understand and take advantage of our data ecosystem.
This role goes beyond writing. You’ll take ownership of a specific area, improve processes, lead documentation projects, support contributors, mentor junior writers, and help raise the overall quality of documentation throughout the department.
We’d love for you to join our team if you have
- Extensive writing experience within software, IT, or data-related domains.
- Strong technical foundation and an understanding of software development concepts and workflows.
- Experience documenting APIs, SDKs, developer tools, data tools, datasets, metrics, data catalogs, or other complex systems.
- Experience with docs-as-code, Markdown or XML, and version control (specifically Git).
- Excellent English and writing skills, with the ability to explain complex topics clearly and empathize with different highly technical audiences.
- A proactive mindset and the ability to work independently, take initiative, prioritize tasks, and move work forward.
- Strong communication and collaboration skills, including an inclination toward mentoring, knowledge sharing, and improving how the team works.
We’d be particularly thrilled if you have
- Strong understanding of data analysis concepts and terminology.
- Experience leading or independently completing technical documentation projects.
- Experience improving documentation processes with templates, automation, scripts, or AI tools.
- Experience optimizing content for both human readers and AI-based discovery and reuse.
#LI-REDER
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the Recruitment Privacy Policy.
Ready to apply?
Apply to JetBrains
Spire Global is a space-to-cloud data and analytics company that owns and operates one of the largest constellations of satellites. Our proprietary data collection and processing techniques provide the most advanced maritime, aviation, weather, and earth intelligence data in the world. In addition to our comprehensive data services, Spire provides access to our satellite systems, global ground station network, and cloud-based processing infrastructure to offer unprecedented Space Services.
As a Senior Bid Manager focused on supporting satellite development bidding activity, you will join a growing team responsible for providing unique space-based solutions to commercial and government customers. You will engage directly with several internal stakeholders including Engineering, Sales, Legal, finance as well as customers to deliver compelling proposals. You will collaborate closely with your Sales colleagues to manage the internal pipeline of opportunities through Spire’s sales governance, as well as developing customer specific high impact value propositions.
The role of the Senior Bid Manager requires a methodical, customer centric mindset with outstanding attention to detail and ability to communicate and collaborate effectively with all levels of the organization. It will require developing a deep understanding of Spire’s technical capabilities and customer environment to deliver winning proposals.
Responsibilities of your role:
- Be a senior member of the Bid and Sales Engineering (SE) team, responsible for ensuring Spire’s proposals are delivered with consistently high quality, customer-value focused content
- Own the bid process and ensure proposals are managed through review gates, including scope, schedule, cost and risk reviews
- Develop value propositions with SE and Sales, translating these effectively into custom proposals
- Work with Sales and Sales engineering to ensure the technical writing and graphics in proposals is to a high standard
- Lead both fast paced commercial and high value & complexity government tenders
- Owning the core templates for proposals to customers
- Owning the templates for internal deliverable templates required for submitting proposals supporting Spire’s Sales Review Process
Required Qualifications / Experience:
- 6+ years of experience in a bid/proposals/capture management role, leading cross-functional teams
- Bachelor’s degree in relevant Business, Finance or Engineering field
- Proven track record of managing highly complex bid pipelines, ideally in the Aerospace or Space industry
- The drive and energy to work in a fast paced, high-performance environment
- Proven track record in generation of value propositions for tenders in commercial or government customers & proficient use of business winning toolkits to deliver compelling proposals
Strong candidates will also possess skills or have direct experience in one or more of the following areas:
- Experience in the development of competitive tenders
- Knowledge and experience of business finance, working with subject matter experts on costing for high complexity programmes
- Experience in risk management & generation of risk registers for bids
- Experience of bid planning and management for high value, complexity and volume of bids through internal governance, effectively managing internal stakeholders to ensure on time delivery.
- Experience in government bidding in regulatory onerous environments, such as Aerospace and Space
- Proficiency in technical writing of proposals documents
Spire operates a hybrid work model, and this position will require you to work a minimum of three days per week in the office. Access to US export-controlled software and/or technology may be required for this role. If needed, Spire will arrange the necessary licenses—this is not something candidates need to have before applying. #LI-MI1
Global Perks
🛰️ Name Your Satellite Program (NYSP)
🚀 Launch Attendance
🌴 Generous Time Off Policy
🎓 Education Assistance Program
🥰 Employee Assistance Program (EAP)
📈 Employee Stock Purchase Program (ESPP)
👣 Family Leave
💪 Fitness Reimbursement
🧡 Employee Referral Program
🍉 Healthy snacks & beverages in every office
About Spire
We improve life on Earth with data from space.
Spire Global is a space-to-cloud analytics company that owns and operates the largest multi-purpose constellation of satellites. Its proprietary data and algorithms provide the most advanced maritime, aviation, and weather tracking in the world. In addition to its constellation, Spire’s data infrastructure includes a global ground station network and 24/7 operations that provide real-time global coverage of every point on Earth.
Spire is Global and our success draws upon the diverse viewpoints, skills and experiences of our employees. We are proud to be an equal opportunity employer and are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status.
To help maintain a safe and secure workplace for Spire employees, all candidates who receive a conditional offer will be required to complete a background check. This may include criminal history and employment verification.
Please take a moment to review Spire's Global Data Privacy Notice for Employees, Contractors, Candidates and Visitors, as well as Spire's Privacy Policy.
Kindly be advised that communication regarding your application may come from @spire.com, @recruiting.spire.com, or from Candidate.fyi (our scheduling tool).
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We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.
MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.
We are looking to speak to candidates who are based in Munich for our hybrid working model.
As an ideal candidate, you will have:
- 5 to 8 years of related industry experience, ideally 2 years of experience in a customer facing role
- Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
- Experience implementing scalable and highly available distributed systems in the cloud and on-prem
- Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
- Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
- Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
- The ability to travel up to 25%
- A Bachelor’s degree or equivalent work experience
You may also have:
- Experience developing, deploying, or supporting applications with any of the major cloud providers
- Experience working in a technical pre-sales capacity
- Experience with database programming and data models
- Experience in data engineering or AI/ML projects
- Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
- A MongoDB Certification
- A Cloud Provider Certification
What you do at MongoDB:
In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:
- Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
- Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
- Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
- Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
- Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
- Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members
- Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends
What you will learn:
MongoDB Product Suite Mastery:
- Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
- Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
- Relational Migrator: Learn to migrate from relational databases seamlessly
Market-Relevant Technologies:
- Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
- Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes
Modern Architecture Design:
- Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
- Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space
Sales Techniques and Soft Skills:
- Effective Communication: Master presentations, demonstrations, and whiteboarding
- Client Interaction: Develop strategies for discovery and objection handling
Industry Insights:
- Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 1273390805
Ready to apply?
Apply to MongoDB
MongoDB and Customer Success
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.
Customer Success Manager
The Role
As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.
We are looking to speak to candidates who are based in Hamburg for our hybrid working model.
Key Responsibilities
Customer Advisory
- Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
- Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.
Account & Portfolio Management
- Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
- Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
- Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.
Internal Collaboration & Customer Advocacy
- Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
- Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.
What You Will Bring
- Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
- Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
- Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
- Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 1273394169
Ready to apply?
Apply to MongoDB
MongoDB and Customer Success
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.
Customer Success Manager
The Role
As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.
We are looking to speak to candidates who are based in Stuttgart for our hybrid working model.
Key Responsibilities
Customer Advisory
- Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
- Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.
Account & Portfolio Management
- Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
- Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
- Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.
Internal Collaboration & Customer Advocacy
- Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
- Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.
What You Will Bring
- Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
- Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
- Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
- Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 1273394169
Ready to apply?
Apply to MongoDB
MongoDB and Customer Success
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.
Customer Success Manager
The Role
As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.
We are looking to speak to candidates who are based in Munich for our hybrid working model.
Key Responsibilities
Customer Advisory
- Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
- Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.
Account & Portfolio Management
- Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
- Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
- Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.
Internal Collaboration & Customer Advocacy
- Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
- Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.
What You Will Bring
- Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
- Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
- Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
- Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 1273394169
Ready to apply?
Apply to MongoDB
MongoDB and Customer Success
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.
Customer Success Manager
The Role
As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.
We are looking to speak to candidates who are based in Frankfurt for our hybrid working model.
Key Responsibilities
Customer Advisory
- Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
- Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.
Account & Portfolio Management
- Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
- Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
- Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.
Internal Collaboration & Customer Advocacy
- Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
- Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.
What You Will Bring
- Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
- Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
- Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
- Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 1273394169
Ready to apply?
Apply to MongoDB
MongoDB and Customer Success
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.
Customer Success Manager
The Role
As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.
We are looking to speak to candidates who are based in Düsseldorf for our hybrid working model.
Key Responsibilities
Customer Advisory
- Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
- Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.
Account & Portfolio Management
- Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
- Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
- Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.
Internal Collaboration & Customer Advocacy
- Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
- Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.
What You Will Bring
- Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
- Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
- Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
- Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 1273394169
Ready to apply?
Apply to MongoDB
MongoDB and Customer Success
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.
Customer Success Manager
The Role
As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.
We are looking to speak to candidates who are based in Berlin for our hybrid working model.
Key Responsibilities
Customer Advisory
- Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
- Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.
Account & Portfolio Management
- Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
- Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
- Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.
Internal Collaboration & Customer Advocacy
- Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
- Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.
What You Will Bring
- Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
- Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
- Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
- Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 1273394169
Ready to apply?
Apply to MongoDB
MongoDB and Customer Success
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.
Customer Success Manager
The Role
As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.
We are looking to speak to candidates who are based in Dublin for our hybrid working model.
Key Responsibilities
Customer Advisory
- Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
- Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.
Account & Portfolio Management
- Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
- Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
- Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.
Internal Collaboration & Customer Advocacy
- Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
- Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.
What You Will Bring
- Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
- Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
- Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
- Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 1273394169
Ready to apply?
Apply to MongoDB
MongoDB and Customer Success
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.
Customer Success Manager
The Role
As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.
This role will be based remotely in Frankfurt, Germany.
Key Responsibilities
Customer Advisory
- Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
- Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.
Account & Portfolio Management
- Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
- Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
- Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.
Internal Collaboration & Customer Advocacy
- Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
- Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.
What You Will Bring
- Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
- Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
- Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
- Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID 426134
Ready to apply?
Apply to MongoDB
MongoDB and Customer Success
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.
Customer Success Manager
The Role
As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.
We are looking to speak to candidates who are based in Dublin or Munich for our hybrid working model.
Key Responsibilities
Customer Advisory
- Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
- Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.
Account & Portfolio Management
- Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
- Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
- Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.
Internal Collaboration & Customer Advocacy
- Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
- Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.
What You Will Bring
- Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
- Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
- Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
- Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID 426134
Ready to apply?
Apply to MongoDB
MongoDB and Customer Success
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.
Customer Success Manager
The Role
As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.
This role will be based remotely in Stuttgart, Germany.
Key Responsibilities
Customer Advisory
- Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
- Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.
Account & Portfolio Management
- Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
- Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
- Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.
Internal Collaboration & Customer Advocacy
- Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
- Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.
What You Will Bring
- Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
- Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
- Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
- Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID 426134
Ready to apply?
Apply to MongoDB
MongoDB and Customer Success
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.
Senior Customer Success Manager
The Role
As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.
This role can be based out of our Stuttgart office or remotely in Germany.
Key Responsibilities
Customer Advisory
- Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
- Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.
Account & Portfolio Management
- Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
- Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
- Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.
Internal Collaboration & Customer Advocacy
- Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
- Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
- Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.
What You Will Bring
- Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
- Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
- Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
- Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
- Fluent level of German
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 426156
Ready to apply?
Apply to MongoDB
MongoDB and Customer Success
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.
Senior Customer Success Manager
The Role
As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.
This role can be based out of our Frankfurt office or remotely in Germany.
Key Responsibilities
Customer Advisory
- Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
- Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.
Account & Portfolio Management
- Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
- Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
- Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.
Internal Collaboration & Customer Advocacy
- Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
- Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
- Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.
What You Will Bring
- Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
- Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
- Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
- Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
- Fluent level of German
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 426156
Ready to apply?
Apply to MongoDB
MongoDB and Customer Success
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.
Senior Customer Success Manager
The Role
As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.
This role can be based out of our Hamburg office or remotely in Germany.
Key Responsibilities
Customer Advisory
- Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
- Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.
Account & Portfolio Management
- Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
- Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
- Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.
Internal Collaboration & Customer Advocacy
- Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
- Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
- Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.
What You Will Bring
- Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
- Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
- Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
- Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
- Fluent level of German
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 426156
Ready to apply?
Apply to MongoDB
MongoDB and Customer Success
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.
Senior Customer Success Manager
The Role
As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.
We are looking to speak to candidates who are based in Dublin for our hybrid working model.
Key Responsibilities
Customer Advisory
- Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
- Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.
Account & Portfolio Management
- Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
- Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
- Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.
Internal Collaboration & Customer Advocacy
- Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
- Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
- Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.
What You Will Bring
- Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
- Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
- Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
- Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 426156
Ready to apply?
Apply to MongoDB
MongoDB and Customer Success
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.
Senior Customer Success Manager
The Role
As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.
This role can be based out of our Berlin office or remotely in Germany.
Key Responsibilities
Customer Advisory
- Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
- Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.
Account & Portfolio Management
- Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
- Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
- Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.
Internal Collaboration & Customer Advocacy
- Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
- Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
- Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.
What You Will Bring
- Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
- Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
- Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
- Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
- Fluent level of German
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 426156
Ready to apply?
Apply to MongoDB
MongoDB and Customer Success
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.
Senior Customer Success Manager
The Role
As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.
This role can be based out of our Munich office or remotely in Germany.
Key Responsibilities
Customer Advisory
- Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
- Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.
Account & Portfolio Management
- Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
- Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
- Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.
Internal Collaboration & Customer Advocacy
- Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
- Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
- Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.
What You Will Bring
- Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
- Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
- Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
- Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
- Fluent level of German
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 426156
Ready to apply?
Apply to MongoDB
Corporate Counsel, Europe
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For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
Smartsheet is seeking an experienced Corporate Counsel to serve as our first dedicated legal hire in Europe. This is a unique opportunity to take ownership of the Continental Europe legal function, working with a high degree of autonomy to support our the DACH sales team, EMEA sales operations and broader cross-functional stakeholders across the region. You will act as a trusted legal adviser to regional leadership, bringing first-class stakeholder management skills and sound commercial judgement to a fast-growing international business.
The role reports to the Director, Legal based in our London office. The position is based in Munich, Germany (hybrid working arrangement) with opportunities to travel to and work from our UK office when appropriate and approved.
Responsibilities:
- Review, draft, negotiate, and advise on a broad range of commercial and corporate agreements including SaaS services agreements, data processing agreements, employment contracts, marketing and sponsorship arrangements, and event-related agreements with a primary focus on contracts governed by German law.
- Serve as the primary legal point of contact for European operations, working independently to resolve day-to-day legal matters whilst collaborating closely with the wider legal team across global offices.
- Build and maintain the European legal framework, including localised contract templates, clause libraries, and internal playbooks tailored to German and broader European requirements.
- Leverage company-provided AI tools and deliver practical legal training and guidance to European teams on key legal issues, regulatory developments, best practices, and company policies.
- Advise on data protection and privacy matters across the region, with particular focus on the GDPR, the ePrivacy Directive, and engagement with EU and national regulatory authorities.
- Lead the localisation of standard-form agreements and drive the implementation and continuous improvement of policies, procedures, and processes for the European market, in close cooperation with customer-facing teams and business support functions.
- Support general European business operations and contribute to strategic cross-functional projects as required.
Requirements:
- Qualified to practise law in Germany (Volljurist or equivalent), with a minimum of 6 years' post-qualification experience, including at least 3 years in-house.
- Substantial experience negotiating and drafting contracts under German law is essential. Experience with French-law contracts is highly desirable.
- Full professional fluency in both English and German (written and spoken) is required.
- Proven ability to work autonomously, manage competing priorities, and exercise sound independent judgement in a fast-paced, high-growth environment.
- Strong commercial acumen with a demonstrable ability to balance legal risk against business objectives, consistent with the company's risk appetite and strategic priorities.
- Direct experience supporting sales and regional operations within a cloud software or SaaS organisation, with a strong understanding of the DACH technology market.
- Excellent interpersonal, communication, and stakeholder management skills, with the confidence to advise and influence senior business leaders across multiple jurisdictions.
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
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Senior Solutions Architect - Lakewatch
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Requisition ID: FEQ427R217
Sr. Solutions Architect (Lakewatch - EMEA)
The Solutions Architect (Lakewatch) team executes on Databricks’ strategic Product Operating Model that provides enhanced focus on earlier stage, highly prioritized product lines in order to establish product market fit, and set the course for rapid revenue growth. They are part of a global go-to-market team mandate, though individually will cover a specific, local region. Clients may span across one or more business units and verticals. By working in partnership with direct account teams, they will jointly engage clients, foster the necessary relationships, position in-depth the specific product line, so as to provide compelling reasons for clients to adopt and grow the usage of the given product. They understand the appropriate approach, the guardrails, and the steps needed to successfully adopt the product line, as clients deliver on their business objectives.
The Solutions Architect (Lakewatch) is paired with an Account Executive aligned to the product line with specific targets accordingly. Together, they will devise and implement a strategy across their assigned set of accounts, develop presentations, demos and other assets and deliver them such that customers make an informed decision as they decide to adopt the product-line in a meaningful way.
The Lakewatch product-line requires the following core technical competencies:
- 5+ years of cybersecurity engineering, security operations (SecOps), or security architecture expertise, with a proven track record of designing and delivering customer-facing security solutions (of which 3+ years are in a customer-facing, pre-sales or consulting role).
- Experience with design and implementation of data and AI applications in cybersecurity, including anomaly detection, behavioral analytics, and agentic AI workflows for triage and investigation.
- Deep familiarity with SIEM platforms (Splunk, Microsoft Sentinel, QRadar, or similar), including deployment, tuning, detection engineering, and migration strategies. Familiarity with SOAR platforms is also desirable.
- Strong understanding of the security telemetry landscape: endpoint (EDR/XDR), network (firewall, DNS, proxy), identity (Okta, Entra ID), cloud (AWS CloudTrail, Azure Activity Log, GCP Audit), and SaaS application logs. Familiarity with standards such as OCSF.
- Experience with “detection-as-code” workflows, including rule authoring in SQL or YAML, CI/CD integration for detection pipelines, and MITRE ATT&CK framework mapping.
- Credibility in influencing security analytics products with the market insight needed to shape and prioritize roadmap capabilities.
The impact you will have
- Provide technical leadership to guide strategic customers to successful implementations on big data projects, ranging from architectural design to data engineering to model deployment
- Collaborate with GTM leadership and account teams to design and execute high-impact engagement strategies across your territory, driving Lakewatch adoption from initial data offload through full SIEM augmentation or replacement.
- As a trusted advisor, serve as an expert Solutions Architect building technical credibility with CISOs, security architects, SOC leadership, and security analysts to drive product adoption and vision.
- Enable clients at scale through workshops, POC execution, and developing customer-facing collateral that increases technical knowledge and demonstrates the value of an open agentic SIEM architecture.
- Influence product roadmap by translating field-derived, data-driven insights into strategic recommendations for Product and Engineering teams.
- Handle the most complex technical challenges in this product line by acting as the tier-3 escalation point for the field, ensuring customer success in mission-critical security environments.
- Establish and refine the sales qualification and POC intake process, ensuring well-scoped engagements that maximize customer success and minimize friction for R&D.
Competencies & Responsibilities
- 5+ years in a customer-facing, pre-sales or consulting role influencing technical executives, driving high-level security strategy and product adoption.
- Experience with design and implementation of data and AI applications in cybersecurity, including anomaly detection, behavioral analytics, and agentic AI workflows for triage and investigation.
- Proficient in programming, debugging, and problem-solving using SQL and Python and with AI tools.
- Experience collaborating with Global System Integrators (GSIs) and third-party consulting organizations to drive customer outcomes in cybersecurity.
- Hands-on experience building solutions within major public cloud environments (AWS, Azure, or GCP), with an understanding of cloud-native security logging and monitoring.
- Deep experience in security operations, with broad familiarity across one or more of the following: data engineering, data warehousing, AI/ML for security, data governance, and streaming.
- Undergraduate degree (or higher) in a technical field such as Computer Science, Cybersecurity, Applied Mathematics, Engineering or similar.
About Databricks
Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
Benefits
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
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Solutions Engineer, Central & Eastern Europe - Czech Speaking
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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Amsterdam, Netherlands, Lisbon, Portugal, London, United Kingdom, Munich, Germany, Paris, France
What You’ll Do
The Pre-Sales Solutions Engineering organisation is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and efficient adoption roadmaps for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, curious and collaborative team.
As a Solutions Engineer, you are the technical customer advocate within Cloudflare. You will aid your customers and will work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support to do so. Your goal of customer success should drive you through the entire organisation as you seek out and create scalable solutions for your customer’s needs.
The range of products and solutions offered by Cloudflare are broad so that we are able to meet our lofty goal of helping to build a better Internet. A broad knowledge of Internet performance and security technology is required, the curiosity to maintain and develop new knowledge is essential to keeping up with the high rate of product innovation at Cloudflare. All the resources and training required to be effective for the role, will be provided.
Examples Of Desirable Skills, Knowledge And Experience
Our Solutions Engineers come from a wide range of backgrounds: IT, engineering, software development, product management, financial consulting, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.
Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realise the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.
You will have a good fundamental understanding on how to obtain the technical win so that customers choose our proposed solutions over that of competitors.
Additional experience might include a combination of the skills below:
- 3-to-10 years of experience in the IT industry (early or mid-level experience).
- Fluent Czech and English (written & spoken).
- Ability to manage a project, work to deadlines, and prioritise between competing demands.
- Demonstrating empathy with customers and quickly identifying challenges and pain points they face.
- Understanding of “how the internet works”. For example:
- Know the differences between TCP & UDP, and understand what kinds of applications may favour one over the other;
- Can explain the difference between authoritative DNS & recursive DNS?;
- You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike;
- Understanding of how customers make buying decisions, how to explain ROI.
- A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers.
- You're OK with some (10-15 days per quarter) travel without travel restrictions: we expect to travel to customer offices, conferences and/or do talks.
Bonus!
- Previous experience in a pre-sales SE or consulting role. (note: doesn't have to be in tech);
- Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills;
- Exposure to emerging technical landscape trends in Security such as Zero Trust.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
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Senior Named Account Executive, CIS Region
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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: London, Lisbon, Munich or Amsterdam
About the Role
We are seeking a highly accomplished and strategic Account Executive to join our Enterprise/Field Sales team. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned enterprise-level clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sales acumen and sophisticated technical understanding, enabling them to lead engagements at all levels, from the C-suite to technical leaders (e.g., Head of/VP of Networking or Security).
As an Account Executive, you will consistently demonstrate advanced proficiency in all sales activities, ensuring highly accurate forecasting, proactive and strategic pipeline management, and consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful, large-scale platform sales. You will be a key driver of digital transformation for our customers, understanding their broader market trends and how Cloudflare uniquely enables their strategic initiatives.
Focus: CIS
NOTE: Candidates must have experience with the following regions/countries: Uzbekistan, Kazakhstan and Azerbaijan
What You'll Do
- Strategic Revenue Generation: Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets and annual quotas, with a strong focus on new business acquisition and expansion within complex enterprise environments.
- Expert Pipeline & Forecasting: Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership.
- Deep Customer & IT Architecture Understanding: Develop a profound understanding of customers' IT architectures, including applications and third-party technologies. Architect and align Cloudflare Reference Architectures to customer environments, driving comprehensive platform solutions.
- Multi-Engagement Leadership: Orchestrate and manage multiple complex customer engagements simultaneously across various business units within an organization. Strategically connect disparate needs to strengthen Cloudflare's platform sale, actively involving and influencing technical C-level minus one executives.
- Virtual Team Leadership: Set clear direction and lead a virtual team of in-GEO specialists, Product Managers, Deal Desk, and Legal to collaboratively manage and close complex customer opportunities. Proactively identify and navigate through situations to address colleague and customer needs, escalating as appropriate to drive urgency and efficient delivery.
- Digital Transformation Authority: Act as an authority on digital transformation, understanding key drivers (e.g., new offering development, enhanced customer capabilities) and the broader market trends influencing these decisions. Position Cloudflare as a critical enabler of these transformations.
- Compelling Value Creation: Articulate highly compelling, strategic value propositions for Cloudflare's services, directly linking them to customer business outcomes and strategic objectives. Lead with a strong focus on the "why," communicating the whole picture to both internal and external stakeholders.
- Advanced Negotiation & Closure: Expertly lead and navigate complex contract negotiations, driving win-win scenarios for all parties. Demonstrate advanced closing skills across new business and expansion opportunities.
- Trusted Advisor & Coach: Build long-term, executive-level strategic relationships, ensuring deep customer adoption, retention, and expansion. Consistently provide clear, direct, and constructive feedback to team members, coaching them to improve communication, learn from mistakes, and enhance the quality of work. Share learnings proactively to build trust across the organization.
- Organizational Impact & Leadership: Consistently focus on the long-term needs of the team and the business, understanding how decisions impact other teams and openly sharing these insights. Leverage company-wide learnings to improve department and team execution. Serve as a leader within Cloudflare, making significant contributions while elevating the work of others by bringing diverse perspectives and strategic long-term thinking.
Examples of Desirable Skills, Knowledge, and Experience
- Fluency in Russian and English
- 8+ years of advanced experience selling complex technology solutions in the CIS region (particularly Uzbekistan, Kazakhstan and Azerbaijan), with a significant track record of consistently exceeding multi-million dollar quota targets.
- Deep expertise and fluency in Cloud Networking, Security, and Edge Computing technologies, with an exceptional ability to articulate features, benefits, and use cases across diverse customer segments (e.g., SMBs, enterprise, vertical markets).
- Proven ability to deeply understand complex customer IT architectures and effectively map them to Cloudflare Reference Architectures for successful platform sales.
- Demonstrated success leading and influencing virtual cross-functional teams (e.g., Solution Engineers, Product Managers, Legal) to drive complex deals to closure.
- Exceptional strategic communication and presentation skills, with a focus on articulating the "why" and conveying the whole picture to executive leadership and technical decision-makers (C-level minus one).
- Advanced negotiation skills with a track record of closing large, complex, six-figure and multi-million dollar deals.
- Expert-level sales acumen: unparalleled proficiency in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies within enterprise accounts.
- Authority on digital transformation trends and their impact on enterprise customers, with the ability to position Cloudflare as a key enabler of strategic business outcomes.
- Strong coaching and mentorship abilities, with a passion for helping colleagues grow and improve.
- Highly self-motivated, entrepreneurial, and resilient, thriving in a fast-paced, high-growth environment with a consistent focus on long-term goals.
- Proficiency in advanced sales and business intelligence platforms (e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC framework application).
- Bachelor's degree required, with a technical background (e.g., engineering, computer science, MIS) highly preferred.
- Ability to travel as required to engage with key customers and internal teams.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Ready to apply?
Apply to Cloudflare
Senior Named Account Executive, Israel - Digital Natives
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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Lisbon, London, Amsterdam, Munich
About the Role
We are seeking a highly accomplished and strategic Account Executive to join our Enterprise/Field Sales team. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned enterprise-level clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sales acumen and sophisticated technical understanding, enabling them to lead engagements at all levels, from the C-suite to technical leaders (e.g., Head of/VP of Networking or Security).
As an Account Executive, you will consistently demonstrate advanced proficiency in all sales activities, ensuring highly accurate forecasting, proactive and strategic pipeline management, and consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful, large-scale platform sales. You will be a key driver of digital transformation for our customers, understanding their broader market trends and how Cloudflare uniquely enables their strategic initiatives.
What You'll Do
- Strategic Revenue Generation: Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets and annual quotas, with a strong focus on new business acquisition and expansion within complex enterprise environments.
- Expert Pipeline & Forecasting: Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership.
- Deep Customer & IT Architecture Understanding: Develop a profound understanding of customers' IT architectures, including applications and third-party technologies. Architect and align Cloudflare Reference Architectures to customer environments, driving comprehensive platform solutions.
- Multi-Engagement Leadership: Orchestrate and manage multiple complex customer engagements simultaneously across various business units within an organization. Strategically connect disparate needs to strengthen Cloudflare's platform sale, actively involving and influencing technical C-level minus one executives.
- Virtual Team Leadership: Set clear direction and lead a virtual team of in-GEO specialists, Product Managers, Deal Desk, and Legal to collaboratively manage and close complex customer opportunities. Proactively identify and navigate through situations to address colleague and customer needs, escalating as appropriate to drive urgency and efficient delivery.
- Digital Transformation Authority: Act as an authority on digital transformation, understanding key drivers (e.g., new offering development, enhanced customer capabilities) and the broader market trends influencing these decisions. Position Cloudflare as a critical enabler of these transformations.
- Compelling Value Creation: Articulate highly compelling, strategic value propositions for Cloudflare's services, directly linking them to customer business outcomes and strategic objectives. Lead with a strong focus on the "why," communicating the whole picture to both internal and external stakeholders.
- Advanced Negotiation & Closure: Expertly lead and navigate complex contract negotiations, driving win-win scenarios for all parties. Demonstrate advanced closing skills across new business and expansion opportunities.
- Trusted Advisor & Coach: Build long-term, executive-level strategic relationships, ensuring deep customer adoption, retention, and expansion. Consistently provide clear, direct, and constructive feedback to team members, coaching them to improve communication, learn from mistakes, and enhance the quality of work. Share learnings proactively to build trust across the organization.
- Organizational Impact & Leadership: Consistently focus on the long-term needs of the team and the business, understanding how decisions impact other teams and openly sharing these insights. Leverage company-wide learnings to improve department and team execution. Serve as a leader within Cloudflare, making significant contributions while elevating the work of others by bringing diverse perspectives and strategic long-term thinking.
Examples of Desirable Skills, Knowledge, and Experience
- 8+ years of advanced experience selling complex technology solutions in a B2B enterprise model in Israel, with a significant track record of consistently exceeding multi-million dollar quota targets.
- Deep expertise and fluency in Cloud Networking, Security, and Edge Computing technologies, with an exceptional ability to articulate features, benefits, and use cases across diverse customer segments (e.g., SMBs, enterprise, vertical markets).
- Proven ability to deeply understand complex customer IT architectures and effectively map them to Cloudflare Reference Architectures for successful platform sales.
- Demonstrated success leading and influencing virtual cross-functional teams (e.g., Solution Engineers, Product Managers, Legal) to drive complex deals to closure.
- Exceptional strategic communication and presentation skills, with a focus on articulating the "why" and conveying the whole picture to executive leadership and technical decision-makers (C-level minus one).
- Advanced negotiation skills with a track record of closing large, complex, six-figure and multi-million dollar deals.
- Expert-level sales acumen: unparalleled proficiency in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies within enterprise accounts.
- Authority on digital transformation trends and their impact on enterprise customers, with the ability to position Cloudflare as a key enabler of strategic business outcomes.
- Strong coaching and mentorship abilities, with a passion for helping colleagues grow and improve.
- Highly self-motivated, entrepreneurial, and resilient, thriving in a fast-paced, high-growth environment with a consistent focus on long-term goals.
- Proficiency in advanced sales and business intelligence platforms (e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC framework application).
- Bachelor's degree required, with a technical background (e.g., engineering, computer science, MIS) highly preferred.
- Ability to travel as required to engage with key customers and internal teams.
- Language Skills: English & Hebrew
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Ready to apply?
Apply to Cloudflare
Senior Solutions Architect
Share this job
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Netherlands, United kingdom, Germany, Portugal, France, Sweden
About Solutions Engineering at Cloudflare
The Pre-Sales Solution Engineering organization owns the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solutions Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team.
What you'll do as a Solutions Architect
The Solutions Architect is a senior technical leadership role. You are a customer facing hands-on technologist with credibility built on domain expertise across Cloudflare portfolio. You should have solid experience in influencing enterprise architecture design across various senior buyer personas both at customers and partner organizations. Your role will be to convince these decision makers of the long term value of thinking of Cloudflare as a strategic technology partner.
You will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.
You will work as a part of a highly visible structured pursuit team attached to designated strategic accounts, working to understand their unique business challenges and priorities with a goal of defining short and long term solution architecture with Cloudflare as a centerpiece. An equally important component of this role is the expectation that you scale your expertise and knowledge across the wider Pre Sales Solution Engineering organization.
Specifically, we are looking for you to:
- Build and maintain the long term technical relationship of key accounts, ensuring the successful design, proof and adoption of Cloudflare as a part of the customers critical infrastructure.
- Identify and drive strategic conversations with key stakeholders with the purpose of increasing our reputation and authority within the business, and further establishing our footprint within the customers landscape.
- Be the voice of the customer, engaging and influencing Product Management and Product Roadmap to serve their needs.
- Demonstrate your expertise of Cloudflare within your field through the creation of professional content, including white papers, reference architectures, blog posts.
- Represent and Evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise.
- Apply in-depth vertical knowledge or domain expertise. Advise on best practices.
Desirable skills, knowledge and experience
- 7+ years of experience in similar role or experience in a technical leadership role
- Previous experience as a solution architect, consultant or technical marketing engineer building, architecting or deploying security solutions
- Good understanding of AI, security challenges and its applicability to today’s enterprise landscape
- Proven track record using it to help drive revenue.
- Strong knowledge of Security Architecture, Design and Operations
- Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms
- Proven experience working with customers and partners in successful design and deployment of solutions
- Ability to juggle and successfully drive projects with customers, prospects, and partners.
- Experience with cloud computing solutions implementations including Microsoft 365, Azure, Google, AWS.
- Experience with Application, Security, Performance and Reliability products such as WAF, Bot Management, DDOS, Firewall, DNS and CDN.
- Knowledge of competitive market around CDN providers, Web application Firewall, Remote access solutions, Next generation Firewalls, DDOS mitigations solutions, SD-WAN solutions , Secure Gateway solutions, SSE/SASE
- Proven hands-on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, SIEMs, SAML/SSO, DLP, Data security and protection technologies such as HSM, Tokenization & encryption gateways.
- Experience working with Identity Providers such as Entra AD, Okta, Ping, OneLogin, etc.
- Knowledge of web application programming XML, REST/SOAP API’s, REST, JSON,
- Experience in cloud computing based services architecture, technical design and implementations including Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) delivery models.
- Knowledge of scripting languages such as Python and IAC products like Terraform
- Knowledge of security and cryptography.
- Knowledge of cloud/virtualization technologies and containerization
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Ready to apply?
Apply to Cloudflare
Senior Named Account Executive, Gaming & iGaming
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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: London or Lisbon
About the Department
Account Executives, Business Development Representatives, Solution Engineers, and Customer Success - all working together to help our customers adopt Cloudflare and build great Internet-enabled experiences. The sales team at Cloudflare helps customers take on real, technical problems while building the revenue streams that help the company provide free service to millions in our community.
About the Role
Based in one of our EMEA locations, you will drive sales into Gaming & iGaming accounts headquartered in Europe. You will employ both a ‘hunter’ and a ‘farmer’ mindset i.e. proactively penetrate target Gaming/iGaming prospect accounts, whilst leveraging relationships with existing customers and working cross-functionally with customer success to identify and execute on upsell opportunities within these accounts. You will build strong relationships internally (finance, compliance, legal, product, marketing, partners, etc.) and champion the ever-adapting requirements of customers in this segment to all internal stakeholders involved - so as to help deliver a best-of-breed solution to Gaming & iGaming customers in your target regions.
Additional responsibilities will include
- Carry & exceed individual quarterly quotas
- Leads contract negotiations
- Build a robust sales pipeline
- Develop long-term strategic relationships with key accounts
- < 50% travel
Examples of desirable skills, knowledge and experience
- Minimum 5 years of direct B2B selling experience required
- Fluent English and a second Eastern European language preferred
- Experience selling to Gaming & iGaming customers in EMEA preferred
- Direct experience selling network security and/or CDN solutions and services preferred
- Closing experience and track-record of exceeding quota
- Deep understanding of the sales process as it relates to Enterprise, Mid-Market, & SMB companies
- Relevant direct experience, track record, and relationships within Gaming & iGaming accounts in Europe is preferred
- Exemplary communication skills, both written and verbal, with confidence to develop and present ideas to varying levels of audiences
- Experience directly managing a pipeline of complex, large deals
- Basic understanding of computer networking and “how the internet works”
- Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus)
- Strong interpersonal communication (verbal and written) and organisational skills.
- Self-motivated; entrepreneurial spirit
- Comfortable working in a fast paced dynamic environment
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Ready to apply?
Apply to Cloudflare
Senior Solutions Engineer, Russian Speaker
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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: London, Amsterdam, Lisbon, Munich, Paris
What you’ll do:
The Pre-Sales Solutions Engineering organization is responsible for the technical sale of the Cloudflare solutions portfolio, ensuring maximal business value, fit-for-purpose solution design, and efficient adoption roadmaps for our customers.
As a Solutions Engineer, you are the technical customer advocate within Cloudflare. You will aid your customers and work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.
Technology moves at lightning speed; a broad knowledge of Internet performance and security technologies is required, and the curiosity to maintain and develop new knowledge is essential to keeping up with the high rate of product innovation at Cloudflare.
Examples Of Desirable Skills, Knowledge And Experience:
Ultimately, you are passionate about technology and have the ability to explain complex technical concepts—like how an edge network reduces "lag" or how WAF rules protect a player's wallet—in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty.
You appreciate the diversity of challenges in working with customers, from managing "micro-burst" traffic spikes to navigating regulatory requirements. You will find a collaborative environment where everyone brings different strengths and jumps in to help each other obtain the technical win so that customers choose Cloudflare to protect and accelerate their platforms.
Additional experience might include:
- Language: fluent in Polish and English
- 5-to-10 years of experience in the IT industry.
- Vertical Expertise: Understanding the cloud architectures, with main focus on security layers, such as CDN, WAF, SASE and Anti-DDoS..
- Technical "How the Internet Works": * Deep understanding of TCP vs. UDP, why it matters and why it's so critical from security point of view;
- Solid understanding of DDoS mitigation strategies at Layers 3, 4, and 7 to prevent services disruption.
Pre-Sales Excellence: Previous experience in a technical consulting or SE role, with a track record of demonstrating ROI to CTOs and Infrastructure Leads.
Project Management: Ability to manage complex Proofs of Concept (PoCs) and prioritize between competing demands in a fast-paced environment.- Communication: Excellent presentation skills with a strong command of business English.
- Market Knowledge: Familiarity with the competitive landscape for CDN, Zero-Trust, and SASE providers.
- Travel: Ability to travel to customer sites, industry events and internal summits.
Bonus!
- Scripting Skills: Demonstrated experience with JavaScript, Python, or Rust, and a desire to help customers build the next generation of serverless features on Cloudflare Workers.
- Security Trends: Exposure to emerging trends such as Zero Trust for securing internal employees traffic or remote-work environments.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Ready to apply?
Apply to Cloudflare
Strategic Account Executive
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For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
Smartsheet is looking for a Strategic Account Executive to join our EMEA organisation. You will be responsible for increasing software and services sales by expanding existing customers' adoption along with targeting new logo acquisition. This is an incredibly exciting opportunity to help build out a strategically important vertical for Smartsheet.
This role is based at Smartsheet in Munich, Germany (hybrid eligible) and reports to the Senior Regional Director, Large Enterprise - EMEA.
You will:
- Exceed quarterly and annual software and services sales quotas
- Lead primary and secondary account teams by partnering with Solution Engineering, Consulting, Customer Success, Customer Outcomes, Marketing and Sales Development
- Develop short and long-term growth and renewal strategies across your customer base
- Balance tactical execution whilst ultimately targeting complex, high-value solution-based deals
- Proactively develop unsolicited proposals that align with customer initiatives and position Smartsheet as an enterprise software solution provider
- Accurately forecast sales opportunities, while tracking and using critical metrics that predict sales success
- Perform other duties as assigned
You Have:
- 5+ years of experience selling enterprise software or services
- Fluency in English & German is required
- Demonstrable track record of exceeding assigned quotas and receiving recognition for high-performance
- Demonstrable experience building relationships with senior line-of-business leaders, IT executives and operational managers within Enterprise organisations (>5,000 employees)
- Understanding and experience of selling directly and through partners
- Proven ability to manage a large and diverse pipeline of sales opportunities
- Proven experience in developing successful go-to-market strategies
- Proven experience executing complex, solution-based strategic sales processes
- World class sales basics in terms of pipe generation approaches, territory planning, account planning and deal execution
- Highly accountable for actions and performance
- Resilient and adaptable to change
- High integrity with the ability to build trust
- Excellent instinct and judgment to make sound choices
- Strong self awareness in terms of strengths, weaknesses and where to have the highest impact
- Comfort in ambiguity with the ability to translate complexity into clarity
- High humility with a mindset of continuous improvement
- Curious, creative and able to respectfully challenge
- Self-motivated and driven by a need to make a difference
- Provides leadership by leveraging collective strengths, providing vision and by buying into collective objectives
- Legally eligible to work in Germany on an ongoing basis
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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Apply to Smartsheet
Business Development Representative
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For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
Smartsheet is seeking a dynamic Business Development Representative to generate sales pipeline and drive revenue growth. You’ll prospect into relevant accounts, engage and qualify potential customers, and set the tone for the sales cycle. This role offers a great opportunity to refine your prospecting and discovery skills in support of our Commercial and Large Enterprise teams.
You will report to the Manager, Business Development and the role is based in Munich, Germany (Hybrid DE eligible)
You Will:
- Generate appointments by independently identifying companies and contacts that would be a good fit for our services and making decisions to reach out to them via email, linkedin, cold calling and/or using our other sophisticated software sales tools
- Independently create and manage multiple outbound sequence campaigns in our sales engagement platform
- Record and document all activity in Salesforce.com
- Monitor the social web for opportunities and leads as well as participate in outbound social marketing initiatives
- Leverage taught sales techniques to maximise prospect interactions
- Maintain high level of activity with the intent to qualify and create exponential sales
- Perform other duties as assigned
You Have:
- Experience selling to the DACH region is highly desirable
- Proactive, independent thinker and creative problem solver with high energy/positive attitude
- The ability to think critically and make decisions independent of managerial oversight
- Salesforce.com or similar CRM experience
- Must be able to interact, adapt and communicate with individuals at all levels of the organisation
- Desire to learn new skills and build a career in software sales
- Ability to thrive in fast-paced startup environment
- Strong written and verbal communication skills
- Ability to adapt and execute new sales and qualification strategies
- Ability to create leads and opportunities from individual prospecting efforts
- 1+ years SAAS or relevant sales experience
- Sales engagement platforms, Outreach/Salesloft experience
- Legally eligible to work in Germany on an ongoing basis
- Fluency in German & English is required
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
Ready to apply?
Apply to Smartsheet
Enterprise Account Executive
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For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
Smartsheet seeks a highly accomplished Enterprise Account Executive to drive significant revenue growth within a select portfolio of large enterprise accounts (5,000+ employees) while also acquiring new customer logos. This strategic role focuses on deepening existing customer relationships and expanding Smartsheet's footprint within these key accounts. You will develop and execute comprehensive account plans, drive cross-selling opportunities, and land new departments across the enterprise. You will have a history of exceeding quota attainment and winning new customer accounts.
This is a highly impactful role for a driven and results-oriented sales professional who thrives in a collaborative environment and excels at building long-term customer partnerships.
This role is based at Smartsheet in Munich, Germany (hybrid eligible) and reports to a Regional Director, DACH Sales.
You Will:
- Exceed quarterly and annual software and services sales quotas by driving expansion sales within a portfolio of accounts that are in early-stage maturity with Smartsheet
- Lead primary and secondary account teams by partnering with Sales Engineering, Consulting, Customer Success, Marketing and Sales Development
- Qualify inbound leads and run new business sales cycles from end to end
- Acquire new business for Smartsheet by selling our full suite of products/services/solutions
- Develop short and long-term growth and renewal strategies across your customer base
- Execute complex, high-value solution-based sales processes
- Develop & execute strategic account plans for less than 30 enterprise accounts (5,000+ employees).
- Drive revenue growth through cross-selling, upselling, and landing new departments.
- Build & maintain strong, long-term customer relationships at all levels.
- Lead & collaborate with cross-functional teams (Sales Engineering, Consulting, Customer Success, Marketing).
- Manage & close complex sales cycles, including needs analysis, solution design, and contract negotiation.
- Accurately forecast sales opportunities and track key performance indicators (KPIs).
- Leverage Smartsheet and other sales tools to manage accounts and track progress.
- Champion Smartsheet's values and contribute to a positive & collaborative team environment.
- Perform other duties as assigned.
You Have:
- 5+ years of successful enterprise software sales experience with a proven track record of exceeding quotas.
- Experience using MEDDICC and solution selling methodologies.
- Demonstrated experience building & maintaining strong, long-term customer relationships at the executive level within large enterprise accounts.
- Proven ability to drive cross-selling and land new departments within existing customer organizations.
- Experience of working with partners for resale and implementation.
- Expertise in developing and executing complex sales cycles and closing large, strategic deals.
- Strong understanding of SaaS business models and the competitive landscape.
- Proficiency in CRM systems (e.g., Salesforce) and other sales productivity tools.
- Excellent communication, presentation, and interpersonal skills.
- Strong analytical & problem-solving skills.
- Bachelor's degree or equivalent experience.
- Fluency in German & English is required
- Legally eligible to work in Germany on an ongoing basis.
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
Ready to apply?
Apply to Smartsheet
Commercial Account Executive SMB - New Business
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For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
Smartsheet seeks a highly motivated and results-oriented New Business Account Executive to drive revenue within our Commercial DACH segment (SMB Market). You will have a history of exceeding quota attainment and winning new customer accounts. This important role is dedicated to acquiring new logos with accounts between 1-199 headcount, however, also holds responsibility to expand Smartsheet's footprint within a select number of existing customers.
This role is part of the Commercial Sales team and is based at Smartsheet in Munich, Germany (hybrid eligible) and reports to a Regional Director, Commercial Sales.
You Will:
- Manage/develop new business within a large portfolio of Commercial accounts (1-199 employees)
- Drive a blended pipeline of inbound leads and self-sourced outbound activity (~60/40 split), working independently and alongside the BDR team to generate net new business
- Act as the subject matter expert in the features, benefits and application of Smartsheet’s products and solutions
- Qualify inbound leads and run new business sales cycles from end to end
- Conduct needs assessment calls with specific prospects
- Acquire new business for Smartsheet by selling our full suite of products/services/solutions
- Maintain accurate and up-to-date records via SalesForce
- Meet or exceed sales quotas by qualifying prospects
- Schedule online product demonstrations
- Execute effectively using consultative and solution oriented sales plans
- Ensure customer success in maximizing the value of Smartsheet solutions
- Consult with customers in defining collaboration goals, success criteria and program strategy, in order to ensure the customer perception of value that leads to sales renewal and expansion
- Develop account plans for all strategic opportunities in your pipeline
- Perform other duties as assigned
You Have:
- 1/2 years proven sales track record – preferably in a SaaS environment
- Fluency in English & German is required
- Experience in managing and maintaining customer relationships in a B2B environment
- Formal understanding of Solution/Consultative Selling
- Ability to gain an in-depth knowledge of Smartsheet’s products and services, their functionality and applications in customer learning and development initiatives
- Must know and understand how to leverage each stage in the sales cycle to advance the sale
- Promotes the importance of collaboration within and across our business to create, capture, share and maximize value. Interacts effectively with others; is considerate and approachable; values, respects, and welcomes differences and others’ perspectives; is mindful of own authority and personal impact.
- Proven ability to prospect and manage a designated territory to maximise revenue growth
- Establishes clear goals and priorities for the business; translates strategy into action plans; keeps the business focused on the core drivers of profitable growth. Holds self and others accountable for performance goals; does what is needed to ensure the business consistently delivers with excellence.
- Excellent written / verbal communication skills to interact with senior level corporate management
- Passion for working with emerging technologies and an ability to understand new technical concepts
- Proficiency with Salesforce, Sales Navigator & ZoomInfo
- Bachelor’s degree or the equivalent combination of other post-secondary education
- Legally eligible to work in Germany on an ongoing basis
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
Ready to apply?
Apply to Smartsheet
Commercial Account Executive - Growth
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For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
Smartsheet seeks a highly motivated and results-oriented Commercial Account Executive to drive significant revenue growth within a designated geographic region within the Commercial segment (0-500 employees). You will be responsible for expanding existing customer relationships across the entire portfolio of accounts within your assigned geography. You will develop and execute strategic account plans, drive cross-selling and upselling opportunities, and ensure swift customer adoption of Smartsheet solutions. This role requires a strong understanding of local market dynamics, the ability to build and maintain strong customer relationships, and a proven track record of success in achieving sales targets within a defined geographic territory.
This role is based at Smartsheet in Munich, Germany (hybrid eligible) and reports to a Regional Director, DACH Sales.
You Will:
- Build and manage a sales pipeline to meet and exceed software and services sales quotas within your book of business.
- Manage and close complex sales cycles, including needs analysis, solution design, and contract negotiation, utilizing solution selling and the MEDDICC framework.
- Develop and execute strategic account plans for a defined set of key accounts in the Commercial segment (0-500 employees).
- Run high-quality discovery, aligning with customers on business drivers and strategic objectives to create an evaluation plan that has clear timelines and drives urgency.
- Develop and maintain strong relationships with local channel partners to identify and pursue new opportunities.
- Stay abreast of local market trends, competitive landscapes, and business dynamics within the assigned geographic region.
- Manage strategic sales motions alongside transactional, high-volume opportunities.
- Develop new business opportunities within existing customers by analysing and proactively targeting high-value needs across multiple departments and lines of business.
- Leverage existing relationships to expand Smartsheet's footprint and drive revenue or growth during renewals.
- Expand Smartsheet brand awareness at the C-suite, operational, and team level.
- Consult with clients in defining business objectives, success criteria, and program strategy to ensure the customer perception of value that leads to sales renewal and expansion.
- Lead and collaborate with cross-functional teams (Sales Engineering, Consulting, Customer Success, Marketing, Sales Development) to achieve sales objectives.
- Accurately forecast sales opportunities and track key performance indicators (KPIs) to measure success.
- Leverage Smartsheet and other sales tools (Salesforce, Clari, Outreach, Tableau) to manage accounts, track progress, and increase efficiency.
- Perform other duties as assigned
You Have:
- 2+ years of successful SaaS sales experience with a proven track record of exceeding quotas in the Commercial segment.
- Fluency in English & German is required
- Demonstrated experience building and maintaining strong, long-term customer relationships within the Commercial segment.
- Proven ability to drive cross-selling and upselling opportunities within existing accounts.
- Experience with solution selling and the MEDDICC framework.
- Strong understanding of SaaS business models and the competitive landscape in the Commercial segment.
- Proficiency in CRM systems (e.g., Salesforce) and other sales productivity tools.
- Excellent communication, presentation, and interpersonal skills.
- Strong analytical & problem-solving skills.
- Bachelor's degree or equivalent experience.
- Legally eligible to work in Germany on an ongoing basis
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
Ready to apply?
Apply to Smartsheet
Location: Berlin (Hybrid) Travel: ~25%
About Parloa:
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.
About the role:
We are on a mission to transform how people interact with companies by making every conversation seamless, personalized, and human-like. Our AI Agent Management Platform empowers enterprises to create and manage AI voice and chat agents at scale, turning interactions into lasting relationships.
As our Deployment Strategist, you will drive AI transformation at Global 2000 enterprises as the “Field CPO” for Parloa’s most strategic customers. You will own the bridge between customer outcomes and product reality, translating business needs into deployable product capabilities for customers like Booking.com, Allianz, Decathlon, and TUI.
This is an opportunity to build a new industry. Agentic AI for enterprise is nascent. You’ll define what “good” looks like - at the forefront, with the hardest customers, solving the toughest problems.
Areas of ownership:
- Land big clients (Global 2000 with complex, off-roadmap needs) and ensure their AI transformation succeeds.
- Manage stakeholders across business and tech (CEO, COO, CIO, CTO, VP Support), owning deployment from value thesis through production to expansion.
- Translate customer needs into product capabilities (not one-off customizations) that become reusable platform features.
- Build prototypes, make product changes, and create business plans hands-on - execution over PowerPoints.
- Represent customers to Parloa Product and represent Parloa Product to customers, bridging both worlds.
- Navigate ambiguity in agentic AI workflows, ROI models, and change management where no playbook exists yet.
- Own hard conversations: tradeoffs, “no,” re-scoping, and timeline realism with strategic accounts.
- Influence without authority across Product, Engineering, Sales, and Customer Success to drive outcomes.
- Feed validated learnings to product roadmap, turning customer work into platform capabilities that compound.
Who you are:
- 7-12 years of experience in enterprise software (solution architecture, product, or consulting) with a proven track record of customer-facing delivery.
- “Field CPO” mentality: ability to translate customer outcomes into product reality and vice versa.
- Business + tech stakeholder leadership: presented to C-suite across business and tech functions, demonstrated value, and ensured solutions make business sense.
- Product thinking: built client-specific roadmaps aligned with platform strategy.
- Architectural credibility: scoped off-platform features, assessed feasibility, and ensured supportability.
- Influence without authority: led cross-functional teams (Product, Eng, Sales, CS) without direct reports.
- Adaptability: comfortable being uncomfortable, willing to learn, operates in ambiguity.
- Hands-on execution: gets hands dirty - built prototypes, made product changes directly, created business plans. Not just an advisor.
Nice-to-have:
- Industry diversity: experience in travel, fintech, insurance, retail, healthcare, telecom, or enterprise software - we’re building a team with a broad industry perspective.
- Industry-changing companies: worked at companies that transformed their industry (Booking.com, Decathlon, N26, Deel, Stripe, Uber, Airbnb).
- Hypergrowth experience: thrived in fast-scaling environments (e.g., 25 to 1500 people).
- Background as Palantir Deployment Strategist, AWS/GCP Solutions Architect, or product roles at hypergrowth tech.
- Tech stack: architectural understanding of Python, TypeScript, Terraform, K8s, Azure/AWS.
- AI/ML: LLM pipelines, agentic AI deployment, prompt engineering.
- Learning loop: created reusable patterns from custom work, fed learnings to product.
Our recruiting process:
TA Screen (45 min) → Hiring Manager Call (45 min) → Product + Commercial Stakeholder Call (60 min.) →Technical Stakeholder Call (60 min.) → Case Study (take-home) → Bar Raiser Interview (60 min.)
Ready to build a new industry? Submit your resume and a brief cover note: “What’s a customer outcome you owned? What did you personally build/execute (not just advise)?”
Why Parloa?
We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it.
At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.
We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.
Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
Parloa is an e-verify employer in the USA. Please click here to learn more.
* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Ready to apply?
Apply to Parloa
EMEA Senior Product Marketing Manager
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About Parloa
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.
About the role:
As a Senior Product Marketing Manager, you will fuel the adoption of Parloa’s AI agents by CX teams and contact centers around the globe. You will play a crucial part in developing go-to-market (GTM) strategies, launching marketing initiatives, empowering sales efforts, creating content, digging into market data, and establishing a thorough understanding of customers and competition. You will be expected to communicate with confidence and authority, enjoy strategic and tactical work, operate autonomously, and collaborate seamlessly across departments and time zones.
This role will have a strong focus in a few areas: first, on amplifying the market impact of our AI Agent Management Platform (Parloa AMP). And, on helping Parloa differentiate itself in the noisy and crowded AI agent market, and driving global awareness of the impact our customers are driving with the platform. And also, working closely with Sales to execute more effectively, leveraging the two elements above: new state-of-the-art products and better-differentiated positioning and messaging.
Areas of ownership:
- Spearhead GTM efforts for our platform: define the positioning and messaging for our products, orchestrate product communication plans, develop marketing materials, and drive high-impact, cross-functional product launches across Product, Marketing, Sales, CX, etc.
- Work with the Product and Engineering teams to make the roadmap sing, ensure its alignment with the company narrative and GTM plan, and keep all interested audiences, from prospects to partners to customers, in the loop.
- Empower the sales teams by refining how they position our platform, researching customer use cases and proof points, creating collateral, running training sessions with our Enablement team, and polishing competitive differentiators in collaboration with our Competitive Intelligence team, whatever it takes to keep revenue growing 3x.
- Amplify our market awareness by helping source thought leadership content ideas, collaborate on outlines, create and/or review content, and speak on webinars - all in partnership with our Content team, Evangelists, CX team, executives, etc.
Who you are:
- 6+ years of experience as a Product Marketing Manager, or 8+ years of experience working alongside a PMM team in related roles: sales enablement, B2B direct marketing, etc. You already have a Product Marketing playbook.
- A proven track record of supporting enterprise sales teams with storylines, collateral, enablement, and individual deal support. When a rep needs the big guns, they call you.
- Whether it’s on webinars, at company events, or training the whole Sales team on new products and initiatives, you can capture an audience’s attention.
- Ambidexterity for both strategy and tactics. You’ve crafted a company narrative… and also created the sales deck from top to bottom. In a pinch, you can take product screenshots and Photoshop them to look just right… for the roadmap vision deck. Yes, Design and Product can come in and make it look amazing when we’ve got the time, but sometimes your work needs to stand on its own when we have to move fast.
- A near-native level of English, since we sell a lot of software in North America.
NICE TO HAVE:
- Experience using, building, marketing, or selling customer experience tools (e.g. software for customer service, contact centers, digital experiences/content management, mobile apps, email/web marketing, etc). You can help our prospects and customers understand how to use Parloa to boost NPS, increase conversion rates, drive revenue, and reduce customer churn — and bonus points if you’ve ever put AHT or FCR in a presentation.
- Experience working for a fast-growing, venture-funded B2B software company. This isn’t the first time you’ve built a SaaS plane while it’s flying.
- Business fluent in German to support our DACH teams.
Our Recruiting Process:
Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser
Competencies
- Storytelling & Communication: Demonstrates excellent verbal and written communication skills, with the ability to craft compelling narratives across different formats (on stage, in calls, in blog posts, etc.).
- Collaboration & Cross-functional Partnership: Proven ability to work effectively across multiple departments to achieve common goals, fostering strong interdepartmental relationships.
- Creativity & Production: Strong creative skills, from the generation of new positioning and messaging, to nice looking slide decks when you don’t have time to collaborate with Design.
- Decisiveness & Independent Judgment: Able to make independent decisions in a globally distributed team setting, particularly in time-sensitive situations.
- Self-organization & Prioritization: Highly skilled at prioritizing tasks, managing backlogs, and meeting deadlines in a fast-paced environment.
- Entrepreneurial Mindset: Thrives in undefined environments, taking the initiative to build and launch new processes, products, or strategies from scratch.
- Technological Aptitude & AI Knowledge: Strong interest in and aptitude for learning new technologies, particularly in AI, with the ability to quickly understand and apply new trends.
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
Parloa is an e-verify employer in the USA. Please click here to learn more.
* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Ready to apply?
Apply to Parloa
Principal Partnerships Manager - Switzerland & Eastern Europe
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About Parloa
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.
About the role:
As the Principal Partnerships Manager for Switzerland and Eastern Europe, you will drive the strategic development of our partner ecosystem in these high-potential regions. You will be responsible for identifying and scaling the strategic partnerships necessary to secure our market presence, acting as the key driver for growth in these critical expansion markets.
This role is designed for a high-impact individual who thrives on market-entry challenges and possesses the drive to build a regional footprint. Working closely with the EMEA leadership, you will play a key role in defining our regional strategy and execute the tactical moves necessary to establish Parloa as the leading Agentic AI solution in the Swiss and CEE markets.
Areas of ownership:
- Proactively identify, recruit, and grow leading Service Partners in Switzerland and Eastern Europe, leveraging your existing network to accelerate our market entry.
- Develop joint business plans with partners that align goals and strategies, executing impactful co-selling, referrals, and implementation initiatives.
- Lead collaborative marketing and sales efforts alongside partners, bringing innovative AI solutions to market with confidence.
- Conduct regular check-ins and quarterly business reviews with partners, ensuring goals are met and growth is accelerated.
- Partner with cross-functional teams (sales, marketing, product) to ensure seamless communication and strong alignment on goals.
Who you are:
- 8+ years of experience in partner management, channel sales, or strategic alliances within the SaaS, Contact Center, or AI sectors.
- A proven track record of entering new markets and the ability to scale partnership programs from the ground up.
- A deep, pre-existing network of partners and enterprise decision-makers within the Swiss market and/or Eastern Europe.
- Outstanding communication and relationship-building skills, particularly when engaging with C-level executives and senior stakeholders.
- Professionally fluent in German and English, with Turkish language skills being a significant strategic asset.
- Based in Southern Germany, with a strong preference for Munich, to ensure proximity to our DACH operations and the Swiss territory (nice to have).
Our Recruiting Process:
Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
Parloa is an e-verify employer in the USA. Please click here to learn more.
* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Ready to apply?
Apply to Parloa
RVP Sales - Eastern Europe & Alps
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About Parloa
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience; one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.
About the role:
As a Regional Vice President Sales, Eastern Europe & Alps, you will lead and scale a team of Enterprise Account Executives, driving revenue growth across new logo acquisition and customer expansion. As part of the CEE Commercial Leadership team, you’ll shape how Parloa builds and wins in a diverse and evolving region.
This is your opportunity to build a market from the ground up while developing a high-performing sales organization, defining go-to-market strategy, establishing Parloa’s presence, and driving long-term growth at scale.
Areas of ownership:
- Sales Leadership & Team Development: Lead, coach, and scale a team of Enterprise Account Executives, fostering a high-performance culture and consistently exceeding revenue targets.
- Go-to-Market Strategy: Own and execute the regional GTM strategy, including market entry, segmentation, positioning, and early customer acquisition.
- Revenue Growth: Drive both new logo acquisition and expansion within existing accounts, ensuring sustainable and scalable revenue growth.
- Strategic Deal Support: Guide the team through complex, multi-stakeholder enterprise sales cycles, supporting deal strategy and executive engagement when needed.
- Pipeline Management: Ensure accurate forecasting and clear visibility of risks, gaps, and opportunities.
- Talent Acquisition & Development: Hire, onboard, and develop top sales talent, building a strong and scalable team.
- Cross-functional Leadership: Partner closely with Growth, Partnerships, Solution Engineering, and Customer Engagement to align across the full revenue funnel.
Who you are:
- 3+ years of experience leading B2B SaaS sales teams, ideally across international or emerging markets such as Eastern Europe or the Alps
- Strong understanding of complex enterprise sales cycles (300k+ ARR deals)
- Proven track record of building and leading high-performing teams in high-growth SaaS, AI, or technology environments
- Experience coaching methodology-based selling (e.g. MEDDPICC) and driving a challenger mindset
- Data-driven in managing pipeline, forecasts, conversion rates, and deal health
- Strong executive presence, with the ability to engage and influence C-level stakeholders
- Ability to balance structure and pragmatism in a fast-paced, scaling environment
- Values-driven leadership style, with a focus on accountability, ownership, and team success
- Native or bilingual German, plus strong English skills
Our Recruiting Process:
Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser
Why Parloa?
We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it.
At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.
We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.
Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
Parloa is an e-verify employer in the USA. Please click here to learn more.
* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Ready to apply?
Apply to Parloa
(Senior) Agent Architect
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About Parloa
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.
About the role:
As a Senior Agent Architect at Parloa, you will play a key role in transforming customer service with AI Agents. In this customer-facing role, you will support the implementation of Parloa's solutions, enhancing customer experiences for clients and partners.
Using your expertise in Large Language Models (LLMs), Prompt Engineering, NLP & NLU conversational design, and integration platforms, you will craft effective AI workflows and build connections to enterprise systems and ensure quality, performance, and end-to-end operational readiness. You will design, prototype, and validate conversational solutions for AI agent deployments, including the integration layer that connects Parloa's platform to customers' existing technology stacks, and guide customers and partners in maximising the value of Parloa's AI solutions.
Areas of ownership:
- Scope and implement AI Agent deployments, providing strategic advice and execution support to customers and partners.
- Leverage your knowledge of LLM internals (e.g., embeddings) to analyze customer requirements and design precise prompts for reliable, user-aligned behavior.
- Simplify complex workflows and processes into digestible conversational components, enabling LLMs to handle challenging tasks effectively.
- Fine-tune conversational flows and voice output (e.g., SSML, Lexicons, Regex) to align with customer brand standards.
- Build and configure integrations between customers' systems and Parloa's Platform, connecting external tools (e.g., CRMs, ERPs, ticketing systems, contact center platforms) via integration platforms and APIs to deliver end-to-end enterprise solutions.
- Collaborate with Forward Deployed Engineers on complex or custom integration scenarios that go beyond standard integration capabilities.
- Identify and solve blockers together with other departments at Parloa (e.g. Product, Agent Integration Engineering, or Sales) and the customer.
- Apply structured testing approaches to validate AI agent behaviour, quality, and performance under real-world conditions.
- Document best practices, how-to guides, and product capabilities for internal and external audiences, representing the expertise of the Agent Architect team.
Who you are:
- 3+ years of experience in enterprise customer-facing roles, with proven expertise in conversation design and AI agent development to create engaging and intuitive conversational experiences
- Ability to analyze customer requirements and craft LLM prompts that align with desired outcomes
- Entrepreneurial mindset with initiative, results orientation, and ability to identify opportunities for impact
- Proficiency with advanced prompting strategies such as chain-of-thought prompting, few-shot learning
- Strong project and stakeholder management skills, with passion for meeting milestones and effective communication
- Analytical and critical thinker with expertise in risk assessment, problem-solving, and strategy, plus solid knowledge of data structures, system integrations, and enterprise APIs
- Familiarity with API authentication patterns (OAuth, API keys, JWT), data transformation and field mapping logic
- Proficiency in REST API design, JSON/XML data structures, and API testing tools (Postman, etc.)
- Experience reading and consuming API documentation across enterprise SaaS platforms (CRMs, ERPs, contact center platforms)
- Exceptional attention to detail and logical thinking, with a proven ability to identify and address subtle nuances in conversational flows, ensuring a seamless and engaging user experience
- Familiarity with A/B testing methods to ensure AI agent performance at scale
Our Recruiting Process:
Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
Parloa is an e-verify employer in the USA. Please click here to learn more.
* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Ready to apply?
Apply to Parloa
About Parloa
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.
About the role:
As a Senior Value Consultant, you will own the financial narrative behind Parloa’s most strategic enterprise deals by shaping how customers understand, quantify, and commit to the value of agentic AI. You’ll operate at the intersection of Sales, Solution Engineering, and executive stakeholders, turning AI capabilities into clear, defensible business outcomes.
This is your opportunity to shift conversations from features to impact by building CFO-grade business cases, influencing high-stakes decisions, and making Parloa one of the easiest partners to invest in through clarity, rigor, and value transparency.
Areas of ownership:
- Value Engineering & Deal Support: Lead value engagements across the sales cycle, from early-stage value framing to late-stage deal support and post-live validation for strategic enterprise opportunities.
- Business Case Development: Build robust, CFO-grade ROI models that quantify impact across cost reduction, productivity, revenue, and customer experience.
- Executive Value Discovery: Facilitate value discovery sessions and workshops with senior stakeholders, translating strategic priorities into measurable financial outcomes.
- Value-led Selling Enablement: Develop frameworks, narratives, and tooling that enable Sales and Solution Engineering to lead confident, value-driven conversations.
- Strategic Deal Partnership: Support high-priority deals and lighthouse accounts by shaping value narratives for positioning, pricing, and expansion.
- Scalability & Tooling: Translate field insights into repeatable models, benchmarks, and playbooks to scale value engineering across the organization.
Who you are:
- 5–8+ years of experience in value consulting, value engineering, or commercial advisory roles within enterprise SaaS or B2B environments
- Proven track record of owning ROI models and business cases that influenced €1M+ enterprise deals involving finance and procurement stakeholders
- Strong financial modeling expertise (e.g. NPV, IRR, TCO, payback), with the ability to build, defend, and adapt models in real time
- Experience working in complex, multi-stakeholder enterprise sales environments with ambiguity and time pressure
- Strong executive presence, with the ability to translate complex analysis into clear, compelling business narratives
- Advanced Excel or Google Sheets skills for multi-scenario modeling, combined with strong presentation capabilities
- High level of ownership and autonomy, with the ability to operate independently while partnering closely with cross-functional teams
Our recruiting process:
Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser
Why Parloa?
We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it.
At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.
We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.
Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
Parloa is an e-verify employer in the USA. Please click here to learn more.
* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Ready to apply?
Apply to Parloa
About Parloa
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.
About the role:
As a Strategic Engagement Manager, you will own the success of Parloa’s most strategic enterprise customers, driving long-term partnerships, measurable business outcomes, and multi-year growth. You’ll operate at the intersection of strategy, delivery, and expansion, guiding organizations through complex AI and CX transformations.
This is your opportunity to work with leading enterprises at the highest level by translating AI vision into tangible impact, shaping large-scale deployments, and positioning Parloa as a long-term transformation partner.
Areas of ownership:
- Strategic Account Ownership: Own Parloa’s most strategic enterprise relationships, driving success plans, KPIs, and measurable business outcomes across the full customer lifecycle.
- Executive Advisory: Partner with senior stakeholders to translate AI and CX strategies into enterprise-wide initiatives across multiple business units and geographies.
- Delivery Orchestration: Oversee complex implementations by aligning Product, Engineering, Deployment, and partners to ensure smooth, on-time, high-impact rollouts.
- Value Realization & Storytelling: Quantify and communicate business impact through data-driven insights, executive business reviews, and clear success narratives.
- Expansion & Growth: Identify and drive expansion opportunities, scaling successful use cases across regions, teams, and functions.
- Cross-functional Leadership: Collaborate closely with Sales, Solution Engineering, Value Consulting, and partners to align on strategy, execution, and long-term growth.
Who you are:
- 8+ years of experience in enterprise software, consulting, or customer success, managing large and strategic accounts
- MBA or Master’s degree in Business, Engineering, or a related field
- Experience with ERP systems in global enterprise environments
- Proven track record of translating executive vision into measurable business outcomes and commercial impact
- Strong ownership mindset, with the ability to operate effectively in complex, ambiguous environments
- Experience engaging and influencing senior stakeholders, including executive and board-level audiences
- Ability to align cross-functional teams around a shared strategy and drive execution at scale
- Strong understanding of AI, automation, and enterprise systems, with the ability to translate technical capabilities into business value
- Structured, proactive, and collaborative working style, with a focus on outcomes and long-term partnerships
- Native or bilingual in German and fluent in English
Our Recruiting Process:
Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser
Why Parloa?
We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it.
At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.
We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.
Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
Parloa is an e-verify employer in the USA. Please click here to learn more.
* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Ready to apply?
Apply to Parloa
Team Lead, Enterprise Engagement DACH
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About Parloa
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.
About the role:
As Team Lead, Enterprise Customer Engagement DACH, you will lead and grow a team of Enterprise Engagement Managers, driving customer outcomes, team performance, and scalable impact across Parloa’s enterprise customers. You’ll combine strategic customer leadership with people leadership, empowering your team to deliver value, drive adoption, and unlock long-term growth.
This is your opportunity to shape how Parloa scales customer engagement: developing high-performing talent, building repeatable playbooks, and helping enterprise customers realize the full potential of agentic AI.
Areas of ownership:
- Team Leadership & Development: Lead, coach, and grow a team of Enterprise Engagement Managers, fostering a high-performance culture built on ownership, trust, and continuous improvement.
- Customer Outcomes & Value Realization: Own team-level KPIs across adoption, retention, and expansion, ensuring measurable customer impact and long-term success.
- Strategic Customer Engagement: Support key enterprise accounts as an executive sponsor or escalation point, guiding complex stakeholder environments and critical customer moments.
- Expansion & Growth: Enable the team to identify and drive expansion opportunities, turning customer success into sustainable revenue growth.
- Operational Excellence: Define and scale processes, playbooks, and ways of working to support efficiency, consistency, and future team growth.
- Cross-functional Leadership: Partner closely with Sales, Professional Services, Product, and Engineering to ensure alignment and a seamless customer experience.
Who you are:
- 6–8+ years of experience in Customer Success, Consulting, or Account Management within enterprise environments
- 1–2+ years of experience leading or mentoring others, with a strong ability to coach and develop high-performing teams
- Proven track record of owning customer outcomes and translating adoption and value realization into retention and expansion
- Experience navigating complex customer situations, including escalations and senior stakeholder management
- Strategic mindset combined with hands-on execution and a strong sense of ownership
- Excellent communication and presentation skills, with the ability to engage senior stakeholders and executives
- Technical curiosity and interest in AI, automation, and customer experience
- Native or bilingual German, plus strong English skills
Our Recruiting Process:
Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser
Why Parloa?
We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it.
At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.
We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.
Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
Parloa is an e-verify employer in the USA. Please click here to learn more.
* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Ready to apply?
Apply to Parloa
About Teads
Teads is a leading omnichannel advertising platform focused on driving outcomes for brand and performance advertisers across screens. With a focus on meaningful business outcomes for branding and performance objectives, Teads drives value by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement. Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally. The company is headquartered in New York, New York with a global team of around 1,700 people in 30+ countries.
For more information, visit www.teads.com.
About the opportunity
- We are looking for a commercial and revenue driven Junior Sales Manager (18 Months Fixed-Term Contract) to join our DE Agency team and play a key role in supporting and driving new and existing business growth across the biggest agencies in Germany. You’ll play a crucial role in supporting our agency sales team to drive revenue, create proposals, build relationships across agencies and deliver solutions that align with client goals. You have a high affinity in driving business growth, a general understanding of the advertising landscape and are highly motivated to get stuck into a sales role and be hands on.
What will you do?
- Gain a wide understanding of the German Agency Landscape.
- Support the Agency Sales Team in creating proposals, answering briefings, tracking
pipeline and deliver best in class client servicing. - Proactively search for new business opportunities across the agency landscape.
- Collaborate and work closely with other departments (Account managers, Client
Direct Team, Creative, Data and Insights) to drive revenue. - Be a crucial member of the team to help achieve and over exceed revenue and growth
targets.
What will you bring to the team?
- Your skills and experiences:
○ Highly motivated to be part of a revenue and performance driven team.
○ Initial knowledge of digital advertising, including performance, online video, display and CTV.
○ First Sales Experience is beneficial.
○ Excellent communication and relationship-building skills.
○ Strategic, solution-oriented and self-driven.
○ Fluent in German, English is beneficial.
- You connect with our values:
- Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
- Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
- Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
- Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
- Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.
We care about you
- Competitive salary and benefits package.
- Opportunity to work with a talented team of professionals.
- Chance to make a significant impact on the company's growth.
- Challenging and rewarding work environment.
- We offer a hybrid work model (3 office days).
- Work from Anywhere (nomad days).
- Weekly meal allowance.
#Ly-hybrid
Please submit your CV in English.
Life at Teads
At Teads, we don’t just offer new roles - we blend creativity, technology, and data to shape the future of media. You’ll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies.
As a Teadster, you’ll play a critical role in shaping our future success in the region. Here’s why Teads stands out:
- We've merged two open internet category leaders—Outbrain and Teads—to create the ‘new’ Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web.
- As part of our team, you’ll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning.
- Teads is committed to your success, offering the support, tools, and development opportunities you need to excel in your role.
Our company culture is welcoming, dynamic, diverse, global, and built on top performance.
Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment.
Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups – employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you’ll be able to share your passions with likeminded people.
Ready to apply?
Apply to Teads
As Salesforce Administrator & Developer at Spire, you will own the technical foundation and day-to-day administration of our CRM ecosystem (Salesforce & HubSpot). You will be a key driver of our Go-To-Market Operations excellence, ensuring that our CRM and marketing automation ecosystem (Salesforce & HubSpot) operates seamlessly, efficiently, and in full alignment with our revenue strategy.
This is a technical-first role focused on Salesforce administration, development, integrations, and system architecture, bridging complex business requirements with scalable and future-proof technical solutions while ensuring strong usability and user adoption across Sales and Marketing teams.
You will play a key role in addressing current system challenges including integration complexity, data structure optimization, workflow scalability, and platform stability, enabling a robust and scalable Go-To-Market technology stack.
You are a hands-on technical expert who can build, optimize, and maintain CRM systems end-to-end, with limited involvement in business process ownership or GTM strategy.
YOUR RESPONSIBILITIES
PRIMARY — SALESFORCE SALES CLOUD ADMINISTRATION (~60% of role)
- Own day-to-day Salesforce administration — user & permission management, configurations, data management and system health
- Design and implement Automations using Salesforce Flow
- Lead technical delivery of system improvements: scoping, building, testing, and deploying changes end-to-end
- Manage Salesforce releases, sandbox environments, and deployment processes
- Maintain data quality standards across Salesforce Sales Cloud and the connected HubSpot Marketing Hub deduplication, enrichment, and hygiene processes
- Build and maintain dashboards and reports for Sales, Marketing, and Operations stakeholders in Salesforce
- Provide L2 support and troubleshooting for CRM users across the organization
SECONDAY — SALESFORCE DEVELOPMENT (~30% of role)
- Develop and maintain Salesforce customizations using Apex, Visualforce, and Lightning Web Components
- Own integrations between Salesforce and connected systems (HubSpot, NetSuite, CPQ, enrichment tools), including architecture, build, testing, and maintenance
SUPPORTING — BUSINESS ALIGNMENT (~10% of role)
- Work with the GTM Operations Lead to translate business requirements into technical solutions
- Support user training and enablement on system changes and new features
- Contribute to GTM process improvements where technical implementation is required
DESIRED SKILLSET
Required
- Deep understanding of Salesforce core platform and architecture
- 3–5 years of experience as Salesforce Administrator and Developer: user & permission management, data modeling, validation rules, Salesforce Flow
- Proven Salesforce development experience: Apex, SOQL, Lightning Web Components
- Salesforce Platform Administrator and Platform App Builder certifications required; Platform Developer I preferred
- Proven experience with Salesforce integrations: REST/SOAP APIs, middleware tools (e.g., Celigo, MuleSoft, or similar)
- Solid understanding of B2B funnel mechanics (lead generation, MQL/SQL, pipeline management)
- Comfortable owning technical delivery end-to-end-architecture through deployment, not configuration support only
- Strong analytical mindset: able to translate business requirements into clear technical designs
- Experience working with cross-functional teams (Sales, Marketing, Operations)
- High attention to detail, structured way of working, and problem-solving mindset focused on scalability
- Comfortable in a fast-paced, international environment
- Fluent in English
Nice to Have
- Experience in HubSpot Marketing Hub administration: workflows, lead scoring and lead management, list management, campaign tracking, and Salesforce sync
- Familiarity with reporting tools (e.g., Power BI, Salesforce Reports & Dashboards at advanced level)
- Exposure to compliance or regulated environments (GDPR, SOX, HIPAA)
- Experience with CPQ tools
- German language skills
Spire operates a hybrid work model, and this position will require you to work a minimum of three days per week in the office.
Access to US export-controlled software and/or technology may be required for this role. If needed, Spire will arrange the necessary licenses—this is not something candidates need to have before applying. #LI-MI1
Global Perks
🛰️ Name Your Satellite Program (NYSP)
🚀 Launch Attendance
🌴 Generous Time Off Policy
🎓 Education Assistance Program
🥰 Employee Assistance Program (EAP)
📈 Employee Stock Purchase Program (ESPP)
👣 Family Leave
💪 Fitness Reimbursement
🧡 Employee Referral Program
🍉 Healthy snacks & beverages in every office
About Spire
We improve life on Earth with data from space.
Spire Global is a space-to-cloud analytics company that owns and operates the largest multi-purpose constellation of satellites. Its proprietary data and algorithms provide the most advanced maritime, aviation, and weather tracking in the world. In addition to its constellation, Spire’s data infrastructure includes a global ground station network and 24/7 operations that provide real-time global coverage of every point on Earth.
Spire is Global and our success draws upon the diverse viewpoints, skills and experiences of our employees. We are proud to be an equal opportunity employer and are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status.
To help maintain a safe and secure workplace for Spire employees, all candidates who receive a conditional offer will be required to complete a background check. This may include criminal history and employment verification.
Please take a moment to review Spire's Global Data Privacy Notice for Employees, Contractors, Candidates and Visitors, as well as Spire's Privacy Policy.
Kindly be advised that communication regarding your application may come from @spire.com, @recruiting.spire.com, or from Candidate.fyi (our scheduling tool).
Ready to apply?
Apply to Spire
As Salesforce Administrator & Developer at Spire, you will own the technical foundation and day-to-day administration of our CRM ecosystem (Salesforce & HubSpot). You will be a key driver of our Go-To-Market Operations excellence, ensuring that our CRM and marketing automation ecosystem (Salesforce & HubSpot) operates seamlessly, efficiently, and in full alignment with our revenue strategy.
This is a technical-first role focused on Salesforce administration, development, integrations, and system architecture, bridging complex business requirements with scalable and future-proof technical solutions while ensuring strong usability and user adoption across Sales and Marketing teams.
You will play a key role in addressing current system challenges including integration complexity, data structure optimization, workflow scalability, and platform stability, enabling a robust and scalable Go-To-Market technology stack.
You are a hands-on technical expert who can build, optimize, and maintain CRM systems end-to-end, with limited involvement in business process ownership or GTM strategy.
YOUR RESPONSIBILITIES
PRIMARY — SALESFORCE SALES CLOUD ADMINISTRATION (~60% of role)
- Own day-to-day Salesforce administration — user & permission management, configurations, data management and system health
- Design and implement Automations using Salesforce Flow
- Lead technical delivery of system improvements: scoping, building, testing, and deploying changes end-to-end
- Manage Salesforce releases, sandbox environments, and deployment processes
- Maintain data quality standards across Salesforce Sales Cloud and the connected HubSpot Marketing Hub deduplication, enrichment, and hygiene processes
- Build and maintain dashboards and reports for Sales, Marketing, and Operations stakeholders in Salesforce
- Provide L2 support and troubleshooting for CRM users across the organization
SECONDAY — SALESFORCE DEVELOPMENT (~30% of role)
- Develop and maintain Salesforce customizations using Apex, Visualforce, and Lightning Web Components
- Own integrations between Salesforce and connected systems (HubSpot, NetSuite, CPQ, enrichment tools), including architecture, build, testing, and maintenance
SUPPORTING — BUSINESS ALIGNMENT (~10% of role)
- Work with the GTM Operations Lead to translate business requirements into technical solutions
- Support user training and enablement on system changes and new features
- Contribute to GTM process improvements where technical implementation is required
DESIRED SKILLSET
Required
- Deep understanding of Salesforce core platform and architecture
- 3–5 years of experience as Salesforce Administrator and Developer: user & permission management, data modeling, validation rules, Salesforce Flow
- Proven Salesforce development experience: Apex, SOQL, Lightning Web Components
- Salesforce Platform Administrator and Platform App Builder certifications required; Platform Developer I preferred
- Proven experience with Salesforce integrations: REST/SOAP APIs, middleware tools (e.g., Celigo, MuleSoft, or similar)
- Solid understanding of B2B funnel mechanics (lead generation, MQL/SQL, pipeline management)
- Comfortable owning technical delivery end-to-end-architecture through deployment, not configuration support only
- Strong analytical mindset: able to translate business requirements into clear technical designs
- Experience working with cross-functional teams (Sales, Marketing, Operations)
- High attention to detail, structured way of working, and problem-solving mindset focused on scalability
- Comfortable in a fast-paced, international environment
- Fluent in English
Nice to Have
- Experience in HubSpot Marketing Hub administration: workflows, lead scoring and lead management, list management, campaign tracking, and Salesforce sync
- Familiarity with reporting tools (e.g., Power BI, Salesforce Reports & Dashboards at advanced level)
- Exposure to compliance or regulated environments (GDPR, SOX, HIPAA)
- Experience with CPQ tools
- German language skills
Spire operates a hybrid work model, and this position will require you to work a minimum of three days per week in the office.
Access to US export-controlled software and/or technology may be required for this role. If needed, Spire will arrange the necessary licenses—this is not something candidates need to have before applying. #LI-MI1
Global Perks
🛰️ Name Your Satellite Program (NYSP)
🚀 Launch Attendance
🌴 Generous Time Off Policy
🎓 Education Assistance Program
🥰 Employee Assistance Program (EAP)
📈 Employee Stock Purchase Program (ESPP)
👣 Family Leave
💪 Fitness Reimbursement
🧡 Employee Referral Program
🍉 Healthy snacks & beverages in every office
About Spire
We improve life on Earth with data from space.
Spire Global is a space-to-cloud analytics company that owns and operates the largest multi-purpose constellation of satellites. Its proprietary data and algorithms provide the most advanced maritime, aviation, and weather tracking in the world. In addition to its constellation, Spire’s data infrastructure includes a global ground station network and 24/7 operations that provide real-time global coverage of every point on Earth.
Spire is Global and our success draws upon the diverse viewpoints, skills and experiences of our employees. We are proud to be an equal opportunity employer and are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status.
To help maintain a safe and secure workplace for Spire employees, all candidates who receive a conditional offer will be required to complete a background check. This may include criminal history and employment verification.
Please take a moment to review Spire's Global Data Privacy Notice for Employees, Contractors, Candidates and Visitors, as well as Spire's Privacy Policy.
Kindly be advised that communication regarding your application may come from @spire.com, @recruiting.spire.com, or from Candidate.fyi (our scheduling tool).
Ready to apply?
Apply to Spire
About Teads
Teads is a leading omnichannel advertising platform focused on driving outcomes for brand and performance advertisers across screens. With a focus on meaningful business outcomes for branding and performance objectives, Teads drives value by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement. Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally. The company is headquartered in New York, New York with a global team of around 1,700 people in 30+ countries.
For more information, visit www.teads.com.
About the opportunity
- We are looking for a highly motivated and experienced Senior Sales Manager to join our Agency Sales team in Germany. The ideal candidate will have a strong network within the German media agency landscape (preferably Publicis) and a proven track record of developing and maintaining relationships with key decision-makers within these agencies. A deep understanding of the (online) Media/Advertising ecosystem is a must. The Senior Sales Manager will be responsible for developing and executing sales strategies, identifying new business opportunities, and delivering and outperforming on sales targets, in a fast-paced collaborative environment.
What will you do?
- Drive revenue across your agency patch focussing on both existing clients and new prospects.
- Develop and maintain relationships with existing clients and agencies.
- Identify new business opportunities within your agency patch.
- Provide a strong consulting dimension and an excellent-quality service.
- Propose relevant media recommendations adapted to your clients' needs.
- Work in close collaboration with the various internal areas of expertise (Insights, Creative Studio, Account Management, Platform) in order to best meet client requirements.
- Ensure a high level of client satisfaction to generate renewals and increase incremental revenue.
- Responsible in hitting and outperforming quarterly revenue target.
What will you bring to the team?
Your skills and experiences:
- 5+ years of experience in selling media to media agencies.
- Relentless revenue and customer focus to drive existing and new revenue across the agency patch.
- Strong network within the German media agency landscape (preferably Publicis).
- Excellent relationship-building and interpersonal skills.
- Proven ability to close larger deals.
- Strong analytical, solution- driven and self-driven.
- Ability to work independently and as part of a high performing team.
You connect with our values:- Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
- Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
- Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
- Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
- Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.
We care about you
- Competitive salary and benefits package.
- Opportunity to work with a talented team of professionals.
- Chance to make a significant impact on the company's growth.
- Challenging and rewarding work environment.
- We offer a hybrid work model (3 office days).
- Work from Anywhere (nomad days).
- Weekly meal allowance.
#Ly-hybrid
Please submit your CV in English.
Life at Teads
At Teads, we don’t just offer new roles - we blend creativity, technology, and data to shape the future of media. You’ll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies.
As a Teadster, you’ll play a critical role in shaping our future success in the region. Here’s why Teads stands out:
- We've merged two open internet category leaders—Outbrain and Teads—to create the ‘new’ Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web.
- As part of our team, you’ll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning.
- Teads is committed to your success, offering the support, tools, and development opportunities you need to excel in your role.
Our company culture is welcoming, dynamic, diverse, global, and built on top performance.
Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment.
Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups – employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you’ll be able to share your passions with likeminded people.
Ready to apply?
Apply to Teads
Head of Sales, Retail
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About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Wolt is building the leading local commerce platform across Europe and beyond. Retail is a core growth engine for us, and Germany is one of our most strategic markets as we scale both SMB acquisition and national Enterprise partnerships across Grocery, Drugstore, Brick & Mortar Retail and more.
As Head of Retail Sales – Germany, you will define how Retail scales commercially — from local SMB acquisition to national Enterprise chains.
You will lead large, high-impact sales teams and build the commercial engine that drives Retail growth across Germany. This role combines strategic ownership, organizational leadership, and Enterprise deal oversight. You’ll shape acquisition strategy, elevate sales productivity, and ensure disciplined pipeline execution at scale. If you thrive at the intersection of strategy, negotiation, and performance leadership, this role gives you the mandate and scope to create lasting commercial impact.
What you’ll be doing
This role is about building, leading, and scaling the Retail sales organization in Germany. You will own acquisition strategy across SMB and Enterprise segments while enabling your teams to consistently deliver high-quality, profitable growth.
Day-to-day in this role you’ll:
- Own the Retail Sales strategy across SMB and Enterprise segments, with full revenue accountability
- Lead large, multi-layered sales teams through Sales Managers and Team Leads
- Deliver against revenue targets through disciplined acquisition strategy, pipeline coverage, and conversion rigor
- Define clear hunting and prioritization strategies across categories, cities, and partner types
- Oversee and approve Enterprise deal strategy, personally stepping into the most strategic and complex negotiations
- Ensure a healthy, forward-looking Enterprise pipeline and strong forecast accuracy
- Drive deal velocity, win rates, and expansion opportunities
- Design a scalable sales organization with clear segmentation, roles, and accountability
- Increase sales productivity per headcount and per segment without linear HC growth
- Partner closely with Finance on unit economics and margin trade-offs to ensure profitable growth
- Embed data and AI tools into sales execution, including lead scoring, prioritization, forecasting, and negotiation preparation
Our humble expectations
We are looking for a senior commercial leader with deep Retail/E-commerce expertise and a proven track record of building and scaling high-performing sales organizations.
Must-have experience
- 10+ years of professional experience in Retail, E-commerce, Marketplace, or Omnichannel businesses
- Proven leadership experience managing managers and multi-layered sales teams
- Strong background in Enterprise Retail and complex B2B negotiations
- Hands-on experience leading high-stakes Enterprise negotiations and long sales cycles
- Experience in large-scale E-commerce platforms or Retail tech ecosystems
- Demonstrated ownership of revenue targets, pipeline strategy, and sales productivity
Core skills
- Fluency in German and English (both written and spoken) required
- End-to-end Retail sales strategy and go-to-market ownership (SMB + Enterprise)
- Strong commercial and financial acumen, including deep understanding of unit economics and margin trade-offs
- Advanced negotiation and executive stakeholder management skills
- Data-driven leadership and performance management
- Ability to operate effectively in ambiguity and fast-changing environments
- Experience scaling sales organizations without linear headcount growth
Nice to have
- Direct experience in Grocery, Drugstore, or Brick & Mortar Retail
- Experience with marketplace economics and platform scaling
- Background in Enterprise partnerships with national or regional Retail chains
- Experience embedding AI or automation into Sales and Revenue Operations
- Exposure to new Retail business models (Drive, Fulfillment, 1P/3P hybrids)
What we offer
- Full ownership of Retail Sales in one of Wolt’s most important markets
- The opportunity to lead and scale large, high-impact sales teams
- High visibility and direct influence on national revenue and profitability
- A mandate to shape Enterprise strategy and commercial prioritization
- A fast-paced, performance-driven environment where strategic thinking and execution excellence are equally valued
- The opportunity to build a strong leadership bench and a scalable, durable sales engine
This is a role for a commercial builder — someone motivated by revenue growth, organizational scale, and shaping how Retail evolves within local commerce.
Next steps
If this opportunity resonates, please submit your application via our careers page.
Our interview process includes:
- Talent Acquisition call with our recruiter to discuss your background and leadership experience
- Conversation with the Hiring Manager focused on commercial ownership, strategy, and team leadership
- Discussion with our Enterprise Sales lead to explore segment collaboration and Enterprise deal approach
- Case study discussion facilitated by the Talent Acquisition team, centered on Retail sales strategy and scaling high-impact teams
- Final stage interview with a senior leader assessing strategic judgment, leadership capability, and long-term impact
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Ready to apply?
Apply to Wolt - English
Inside Sales Manager Retail (m/w/d)
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About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Wolt ist in Deutschland im August 2020 offiziell als Land Nr. 23 gestartet! Seit wir in Berlin begonnen haben, konnten wir mit vielen fantastischen Restaurants zusammenarbeiten, um Zehntausende von hungrigen Kunden zu beliefern. Und jetzt freuen wir uns sehr, dir mitteilen zu können, dass wir gerade unsere Aktivitäten erweitern wollen!
Bist du ein kommunikationsstarker Kopf mit einer Leidenschaft für den Aufbau langfristiger Beziehungen? Blühst du in einem dynamischen Umfeld auf und bist ein Profi im Abschluss von Deals? Dann wollen wir dich unbedingt kennenzulernen!
Wir suchen einen proaktiven und serviceorientierten Inside Sales Manager, um das Wolt-Händlernetzwerk in ganz Deutschland auszubauen. In dieser Rolle steuerst du den gesamten Verkaufszyklus – von der Lead-Generierung bis zum Vertragsabschluss – indem du potenzielle Wolt-Partner telefonisch ansprichst. Du wirst einen direkten Einfluss auf das Wachstum von Wolt haben, indem du neue Einzelhandelspartner identifizierst und an Bord holst.
Deine Hauptaufgaben
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Lead-Generierung & Akquise: Recherche und Identifizierung potenzieller Wolt-Partner in ganz Deutschland sowie Durchführung von Outbound-Kaltakquise-Anrufen, um neue Geschäftsmöglichkeiten zu erschließen und eine starke Sales-Pipeline aufzubauen.
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Beziehungsmanagement: Aufbau und Pflege starker, langfristiger Beziehungen zu unseren Wolt-Partnern für gemeinsamen Erfolg. Du gehst auf die Bedürfnisse der Händler ein und präsentierst Wolt als die ideale Lösung.
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Sales Performance: Erreichen und Übertreffen von Verkaufszielen durch den konsequenten Abschluss neuer Partnerschaften. Du trackst und reportest deine KPIs wie die Anzahl der Anrufe, virtuelle Meetings und neu gewonnene Partner.
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Koordination & Dokumentation: Sicherstellung eines reibungslosen Onboardings neuer Partner durch sorgfältige Dokumentation in unserem CRM-System. Du arbeitest eng mit internen Teams zusammen, um Prozesse zu optimieren und ein nahtloses Erlebnis für unsere Partner zu garantieren.
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Sorgfalt und Liebe zum Detail sind hierbei ausdrücklich erwünscht.
Erforderliche Fähigkeiten & Erfahrungen
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Erfahrung & Skills: Du verfügst über einschlägige Erfahrung im B2B-Vertrieb oder Account Management, idealerweise in einem schnelllebigen Umfeld. Du bist sicher in der Kaltakquise und darin, Interessenten von Wolt zu begeistern. Erfahrung im Einzelhandel oder in der Dienstleistungsbranche ist ein Plus.
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Persönlichkeit & Sprachen: Du bist ehrgeizig, zielorientiert und arbeitest gerne in einem dynamischen Setting. Du bringst eine positive „Can-do“-Einstellung sowie die Bereitschaft mit, zu lernen und dich anzupassen.
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Kommunikation: Exzellente Deutschkenntnisse in Wort und Schrift sind essenziell, ebenso wie ausgeprägtes Verhandlungsgeschick.
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Arbeitsmodell: Für diese Rolle ist eine Präsenz von 4 Tagen pro Woche im Büro erforderlich.
Was wir dir anbieten
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Internationale Atmosphäre: Arbeite in einem global agierenden Technologieunternehmen und gestalte etwas Außergewöhnliches mit.
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Lern- und Wachstumsmöglichkeiten: Profitiere von einer steilen Lernkurve und entwickle dich in einem dynamischen Umfeld weiter.
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Eigenverantwortung: Arbeite selbständig in einem engagierten und dynamischen Team mit flachen Hierarchien.
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Zusätzliche Benefits: Rabatte auf Wolt-Bestellungen, ÖPNV-Zuschuss, Wellness-Zuschuss (Urban Sports Club), Wunsch-Hardware.
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Work-Life-Balance: 30 Tage Urlaub, flexible Arbeitszeiten, modernes & hundefreundliche Büros.
Nächste Schritte
Wenn du in einem wachstumsstarken Umfeld arbeiten, Verantwortung übernehmen und Teil eines ehrgeizigen und lustigen Teams sein möchtest, dann bewirb dich jetzt, um das Gespräch in Gang zu bringen!
Bitte beachte, dass wir aufgrund von GDPR keine Bewerbungen per E-Mail akzeptieren. Stelle sicher, dass du dich über unsere Karriereseite bewirbst!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Ready to apply?
Apply to Wolt - English
Territory Sales Manager - Bayern (m/w/d)
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About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Wolt ist in Deutschland im August 2020 offiziell als Land Nr. 23 gestartet! Seit wir in Berlin begonnen haben, konnten wir mit vielen fantastischen Restaurants zusammenarbeiten, um Zehntausende von hungrigen Kunden zu beliefern. Und jetzt freuen wir uns sehr, dir mitteilen zu können, dass wir gerade unsere Aktivitäten erweitern wollen! Daher brauchen wir energiegeladene Außendienstmitarbeiter, die die Gewinnung neuer Restaurantpartner für die Wolt-Plattform vorantreiben.
Deine Hauptaufgaben
- Du entwickelst unsere Region und gestaltest sie aktiv mit
- Reisebereitschaft bis zu 300km am Tag mit Übernachtungen im Hotel
- Du identifizierst potenzielle Partnerschaften mit Restaurants und schließt mit ihnen Verkaufsabschlüsse ab, um unsere Verkaufsziele zu erreichen
- Du organisierst dich und deine Pipeline selbst und baust neue Partnerschaften auf zu den Entscheidungsträgern und Restaurants
- Im persönlichen Verkaufsgespräch präsentierst du Wolt und verkaufst unseren Service vor Restaurantleiter/in und Geschäftsführern
- Du machst aus deiner Region eine Wolt-Region
Was wir dir anbieten
- Internationale Atmosphäre: Arbeite in einem global agierenden Technologieunternehmen und gestalte etwas Außergewöhnliches mit.
- Lern- und Wachstumsmöglichkeiten: Profitiere von einer steilen Lernkurve und entwickle dich in einem dynamischen Umfeld weiter.
- Attraktive Vergütung: Erhalte ein wettbewerbsfähiges Gehalt mit leistungsbezogenen Boni und flexible Arbeitszeiten.
- Eigenverantwortung: Arbeite selbständig in einem engagierten und dynamischen Team mit flachen Hierarchien.
- Zusätzliche Benefits: Rabatte auf Wolt-Bestellungen, ÖPNV-Zuschuss, Wellness-Zuschuss (Urban Sports Club), Wunsch-Hardware.
- Work-Life-Balance: 30 Tage Urlaub, flexible Arbeitszeiten, modernes Büro in Berlin.
- Firmenwagen als Option verfügbar
Our humble expectations
- Du bringst +4 Jahre Erfahrung im Vertrieb mit oder konntest dein Verkaufstalent bereits anderweitig unter Beweis stellen (z.B. Erfahrung mit ganzen Verkaufszyklus).
- Freundlichkeit und eine große Überzeugungskraft zeichnen Dich aus
- Du besitzt eine hohe Eigenmotivation, Zielstrebigkeit und bist kontaktfreudig
- Durch Deine ausgeprägten Kommunikations- und Präsentationsfähigkeiten wirkst Du überzeugend und selbstbewusst
- Abgeschlossenes Studium oder ähnliche Qualifikation durch abgeschlossene Ausbildung und Berufserfahrung
- Du sprichst fließend Deutsch und Englisch
Next steps
Wenn du in einem wachstumsstarken Umfeld arbeiten, Verantwortung übernehmen und Teil eines ehrgeizigen und lustigen Teams sein möchtest, dann bewirb dich jetzt, um das Gespräch in Gang zu bringen!
Bitte beachte, dass wir aufgrund von GDPR keine Bewerbungen per E-Mail akzeptieren. Stelle sicher, dass du dich über unsere Karriereseite bewirbst!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Ready to apply?
Apply to Wolt - English
Global Account Management, Strategy and Operations Manager
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About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
The global merchant team ensures best-in-class restaurant and store selection for consumers while building products and services that help merchants grow their businesses profitably. We collaborate closely with commercial teams in 29 countries across our five global subteams:
- Merchant S&O (Strategy & Operations) – Drives merchant strategy, experience, performance tracking, and commercial go-to-market approaches.
- Sales S&O – Develops sales processes, tools, and enablement programs to improve productivity.
- Merchant Operations – Focuses on onboarding, in-store flows, self-service tooling, and integrations.
- Enterprise – Works with global merchant partners to grow our joint business.
- B2B – Develops new merchant service offerings, such as logistics as a service (Drive).
We are seeking a data-driven manager to optimize global account management processes and enable local teams to grow merchant businesses and reduce churn. This role involves analyzing, designing, and implementing scalable strategies and programs that drive operational excellence and business growth.
What you’ll be doing
- Develop and implement global programs and processes, creating strategies that drive merchant sales growth, improve profitability, and reduce churn across +30 markets.
- Identify and scale best practices from different markets across the company.
- Lead and manage cross-functional projects with product, analytics, marketing, legal, and finance teams.
- Use data insights to make informed business decisions, enhance reporting, and address data gaps.
- Train and support local account management teams by developing a centralized resource hub.
- This role will report to the Head of Global Account Management, Merchant S&O.
Our humble expectations
- 3+ years in management consulting, with a focus on operational improvement and process optimization, preferably in tech, platform businesses, or global retail/FMCG.
- 1-2 years of experience in account management or sales within a tech/platform ecosystem or global retailer. Startup/scale-up experience is a plus.
- Strong strategic thinking and analytical execution skills, with proficiency in MS Office (Excel & PowerPoint). Experience with Looker or SQL is a bonus.
- Experience with CRM tools (Salesforce) or project management platforms (Monday.com) is an advantage.
- Excellent communication and stakeholder management skills, with the ability to engage and influence teams across all levels an absolute must.
- Strong ownership mindset, able to work independently while managing multiple projects.
Next steps
If you are excited about working with the nicest of people, in a high-growth environment, taking ownership, and being part of an ambitious team, then click below to apply and let’s get the conversation going!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Ready to apply?
Apply to Wolt - English