About The Role

Your Mission

The Autonomy Team is seeking a Senior Perception Engineer to help bring ARX Robotics robot autonomous capabilities the next level. This role involves developing and productizing innovative solutions that will transform the field manned and unmanned ground vehicles.

You will collaborate with talented and dedicated cross-functional engineering teams across various robotic sub-systems to integrate their work into a cohesive platform for operating autonomous and teleoperated systems in the field, ensuring compliance with all relevant standards and guidelines.

The work is exciting, impactful, and enjoyable, with deadlines, customers, and competition to navigate.

Key Responsibilities

• Design and implement perception algorithms for object detection, terrain classification, and obstacle segmentation in off-road environments
• Fuse sensor data from LiDAR, cameras, radar, IMU, and GNSS for robust environmental understanding elevation mapping and free-space detection
• Apply machine learning and deep learning techniques for improved scene understanding in dynamic outdoor environments
• Optimize real-time perception pipelines for embedded hardware under size, weight, and power (SWaP) constraints
• Conduct field testing in challenging conditions (mud, dust, rain) to validate and improve algorithm robustness
• Integrate perception outputs with navigation and path planning systems for safe autonomous traversal of unstructured terrain
• Utilize simulation tools for development and validation of perception systems before field deployment
• Stay current with advancements in sensor technologies, AI, robotics, and industry standards to drive innovation and maintain technical leadership.

Your Profile

• MS or higher in Robotics, Computer Vision, or related engineering fields
• Strong proficiency in C++ and Python software development
• Solid understanding of perception algorithms terrain classification, obstacle detection, segmentation and traversability estimation in dynamic outdoor environments
• Strong experience in developing and deploying machine learning–based perception systems for robotics in real-world, unstructured environments
• Proficiency with ML frameworks (e.g., PyTorch and TensorRT) and perception data processing libraries (e.g., OpenCV, PCL and Open3D)
• Proficiency with ROS2 and simulation tools for algorithm validation
• Proficiency with Linux systems, version control, CI/CD, and software engineering best practices in a robotics context
• Self-motivated, organized, and proactive work style

Nice-to-have:

• Proficiency in Rust or CUDA programming
• Knowledge of real-time embedded systems and optimization for edge computing platforms (e.g., NVIDIA Jetson, FPGA)
• Experience in GPS-denied navigation for autonomous vehicles or robotics

Benefits And Perks 

• Competitive salary and benefits package 

• A shaping role in an emerging dual use company 

• Opportunity to work with a highly innovative, international, and dynamic team 

• Room for professional growth and development 

• Access to regular events, knowledge exchange and meetups 

About The Role

Your Mission

The Autonomy Team is seeking a Staff Navigation Engineer to help bring ARX Robotics robot autonomous capabilities the next level. This role involves developing and productizing innovative solutions that will transform the field manned and unmanned ground vehicles.

You will collaborate with talented and dedicated cross-functional engineering teams across various robotic sub-systems to integrate their work into a cohesive platform for operating autonomous and teleoperated systems in the field, ensuring compliance with all relevant standards and guidelines.

The work is exciting, impactful, and enjoyable, with deadlines, customers, and competition to navigate.

Key Responsibilities

• Design and implement global and local path planning algorithms for autonomous navigation in unstructured, off-road environments, ensuring safe and efficient traversal over rough terrain.
• Integrate perception and terrain data into cost maps or occupancy grids to enable obstacle-aware and terrain-adaptive path planning.
• Build and validate navigation systems in simulation ensuring reliable performance before field deployment.
• Tune and test algorithms in real-world conditions, analyzing field data to improve robustness, smoothness, and safety of planned trajectories.
• Lead development of behavior trees or state machines for high-level mission execution, including recovery behaviors and terrain-specific navigation modes.
• Stay current with advancements in sensor technologies, AI, robotics, and industry standards to drive innovation and maintain technical leadership.

Your Profile

• MS or higher in Robotics, Computer Vision, or related engineering fields
• Strong software development skills in C++
• Experience with ROS2, navigation stacks, and real-time embedded systems
• Proficient debugging skills for complex robotics systems
• Solid understanding of state estimation, 3D geometry, and probabilistic robotics
• Proven track record of deploying navigation systems on real-world robotic platforms
• Proficiency with Linux systems, version control, CI/CD, and software engineering best practices in a robotics context
• Self-motivated, organized, and proactive work style

Nice-to-have:

• Proficiency in Python, Rust or CUDA programming
• Knowledge of real-time embedded systems and optimization for edge computing platforms (e.g., NVIDIA Jetson, FPGA)
• Experience in applying data-driven techniques (e.g., reinforcement learning, imitation learning) learn navigation policies
• Familiarity with machine learning frameworks (e.g., PyTorch, TensorRT)

Please note: You do not need to meet every single requirement to apply. We welcome motivated candidates who are eager to grow into the role and develop their expertise further.

Benefits And Perks  

• Competitive salary and benefits package  
• A shaping role in an emerging dual use company  
• Opportunity to work with a highly innovative, international, and dynamic team  
• Room for professional growth and development  
• Access to regular events, knowledge exchange and meetups 

About The Role

Your Mission

The Autonomy Team is seeking a Senior Sensor Fusion & Localization Engineer to help bring ARX Robotics robot autonomous capabilities the next level. This role involves developing and productizing innovative solutions that will transform the field manned and unmanned ground vehicles.

You will collaborate with talented and dedicated cross-functional engineering teams across various robotic sub-systems to integrate their work into a cohesive platform for operating autonomous and teleoperated systems in the field, ensuring compliance with all relevant standards and guidelines.

The work is exciting, impactful, and enjoyable, with deadlines, customers, and competition to navigate.

Key Responsibilities

• Develop and implement advanced sensor fusion algorithms using techniques such as Extended Kalman Filters (EKF), Unscented Kalman Filters (UKF), Nonlinear Observers, and factor graph-based SLAM frameworks for robust localization in GPS-denied environments.
• Integrate and synchronize data from multiple sensor modalities, including cameras, LiDAR, radar, IMUs, GNSS, magnetometers, and barometers, to create accurate and reliable environmental representations.
• Design and optimize real-time data processing pipelines ensuring low-latency performance for autonomous systems.
• Validate and test in both simulated and real-world environments, including under degraded or denied GNSS conditions.
• Collaborate cross-functionally with software and hardware teams to ensure seamless integration and system optimization.
• Research, prototype, and deploy novel algorithms for multi-sensor fusion.
• Troubleshoot and debug complex sensor data and fusion issues to isolate and resolve defects.
• Stay current with advancements in sensor technologies, AI, robotics, and industry standards to drive innovation and maintain technical leadership.

Your Profile

• MS or higher in Robotics, Computer Vision, or related engineering fields
• Strong software development skills in C++ and proficient debugging skills for complex robotics systems
• Expertise in sensor fusion algorithms (EKF, UKF, particle filters, factor graphs) and state estimation techniques
• Solid understanding of robotics perception systems, including SLAM, visual odometry, and inertial navigation
• Proficiency with ROS2 and simulation tools for algorithm validation
• Experience with sensor calibration and synchronization (LiDAR, camera, IMU, GNSS, radar)
• Strong foundation in linear algebra, probability, and 3D geometry
• Proficiency with Linux systems, version control, CI/CD, and software engineering best practices in a robotics context
• Self-motivated, organized, and proactive work style

Nice-to-have:

• Proficiency in Python, Rust or CUDA programming
• Knowledge of real-time embedded systems and optimization for edge computing platforms (e.g., NVIDIA Jetson, FPGA)
• Familiarity with machine learning frameworks (e.g., PyTorch and TensorRT) and computer vision libraries (e.g., OpenCV)
• Experience in GPS-denied navigation for autonomous vehicles or robotics

Benefits And Perks 

• Competitive salary and benefits package 

• A shaping role in an emerging dual use company 

• Opportunity to work with a highly innovative, international, and dynamic team 

• Room for professional growth and development 

• Access to regular events, knowledge exchange and meetups 

About the role
We are looking for a mid–senior Deployment Engineer to take robotic systems from development to production and keep them running reliably in the real world. 

This role sits at the intersection of: 

• robotics systems (ROS-based)  

• software delivery (CI/CD, containers, releases)  

• real-world deployment constraints (networks, hardware, field debugging)  

You will own how software moves from code → robot → fleet, and how issues are detected, diagnosed, and resolved. 

This is not a traditional DevOps or field role. 
We are looking for someone who can build systems, not just operate them, and who can quickly create MVPs to validate ideas. 

Key Responsibilities 

• Be actively involved in production to integrate, deploy, and scale robotic systems effectively 

• Collaborate with software and testing teams to ensure systems are deployable, testable, and reliable in production 

• Deploy, configure, and maintain robotic systems, including controllers, radios, communication networks, and associated software stacks 

• Work closely with the software team to deploy, validate, and monitor firmware, drivers, and system configurations on robots 

• Design and maintain end-to-end deployment pipelines for ROS-based systems (build, package, release, deploy) 

• Automate deployment workflows and troubleshoot robotic systems across CAN, Ethernet, and wireless networks 

• Continuously optimize deployment processes to improve efficiency, scalability, and reliability in production environments 

• Document deployment procedures, system configurations, and troubleshooting workflows for effective knowledge sharing 

• Continuously improve deployment reliability, rollback strategies, and system observability 

Your Profile 

• Strong experience with ROS 2 and robotics software systems  

• Proficiency in C++ and/or Python, with solid Linux fundamentals  

• Hands-on experience with containerized systems and CI/CD pipelines (preferably GitLab) 

• Strong scripting skills in Python and Bash for automation and tooling  

• Good understanding of networking and communication protocols (CAN, Ethernet, wireless) 

• Proficiency in English. 

What helps you succeed in this role 

• You enjoy understanding how parts of a system connect and influence each other  

• You take ownership of problems and collaborate to drive them to resolution  

• You are comfortable working with evolving requirements and iterating on solutions  

• You like experimenting and building quick prototypes to test ideas  

• You care about delivering reliable solutions that work well for users and in production 

Please note: You do not need to meet every single requirement to apply. We welcome motivated candidates who are eager to grow into the role and develop their expertise further.

Benefits and Perks

• Competitive salary and benefits package
• A shaping role in an emerging dual use company
• Opportunity to work with a highly innovative, international, and dynamic team
• Room for professional growth and development
• Participation in the company's success, with access to regular events, knowledge exchange and meetups

About the role

We’re looking for a motivated Senior Robotics Software Engineer (m/f/d) to join our software team who'll create cutting-edge, unmanned ground vehicles for governmental and civilian applications. In your day-to-day work, you’ll design efficient and scalable software systems to enable seamless communication, collaboration, and performance optimisation across robotic devices.

To join our team, you should be excited to:

• Design and implement robotic software architectures to ensure robust device communication and optimise system performance
• Develop and integrate software solutions for sensors, actuators, and electronic systems in robotics applications
• Define and optimise communication protocols (e.g., CAN, Ethernet, wireless) for secure and reliable data exchange
• Collaborate with cross-functional teams to ensure seamless integration of hardware and software components
• Establish best practices for modular and scalable software development in robotics
• Conduct rigorous testing and validation to ensure the performance, reliability, and security of robotic systems
• Provide technical documentation to support knowledge sharing and streamline development processes
• Mentor and guide team members in adopting architectural principles and best practices

Your Profile

• Over 5 years of hands-on experience in robotics software development
• Proficient in C++ with extensive experience using ROS2 (Robot Operating System)
• Deep understanding of robotic systems architecture, including sensors, actuators, embedded computing platforms, and real-time system constraints
• Well-versed in communication protocols such as CAN, Ethernet, TCP/UDP, and serial interfaces
• Strong background in Linux environments, containerization with Docker, and implementation of modern CI/CD pipelines
• Proven problem-solving and debugging skills, particularly in systems involving hardware-software integration.
• Bachelor’s degree, Master's degree or Ph.D. in Computer Science, Robotics, or a related field
• Fluency in English is required and German is nice to have

Benefits and Perks

• Competitive salary and benefits package
• A shaping role in an emerging dual use company
• Opportunity to work with a highly innovative, international, and dynamic team
• Room for professional growth and development

DIRECTOR – EUROPEAN GOVERNMENT OPERATIONS

As the Director – European Government Operations, based in Munich/ Berlin, Germany, you will lead Rocket Lab’s government affairs strategy across Germany with targeted engagement in priority European markets as the company’s regional footprint evolves. You will play a critical role in advancing Rocket Lab’s business objectives by shaping policy environments, building strategic government relationships, and ensuring alignment between Government Affairs and Business Development. In this role, you will work at the intersection of aerospace innovation, national security, and European public-sector engagement. To be successful, you must be results‑oriented, proactive, politically astute, and deeply comfortable operating in complex, fast‑moving environments. Join a driven team of pioneers relentlessly tackling challenging projects, delivering on the impossible, and making an impact on the future of space.

WHAT YOU’LL GET TO DO

• Develop and lead Rocket Lab’s government affairs strategy in Germany, with targeted engagement in priority European markets as this area of interest develops, ensuring alignment with corporate priorities and business development objectives
• Engage with EU‑level institutions and programs relevant to space and defense, including EDF, EDIP, EUSPA, and the European Defense Agency (EDA), to advance Rocket Lab’s policy and program objectives.
• Establish and grow Rocket Lab’s presence with government entities and innovation ecosystems in Munich and other strategic European hubs
• Partner closely with the Business Development team to support market expansion, customer engagement, and pursuit of government‑funded programs
• Shape Rocket Lab’s positioning in active European policy debates - including launch sovereignty, the European Defense Industrial Program (EDIP), dual‑use technology regulation, and the EU Space Program’s procurement frame works.
• Provide strategic guidance on developments directly relevant to Rocket Lab’s position as a non‑European supplier - including export control regimes (ITAR/EAR), European sovereign capability debates, and evolving defense procurement preferences under the Zeitenwende.
• Represent Rocket Lab in industry associations, working groups, and public‑sector forums to strengthen the company’s visibility and credibility
• Drive measurable business outcomes through targeted government engagement not only monitoring policy trends but actively shaping them
• Serve as a trusted advisor to senior leadership on European political dynamics, defense priorities, and government procurement pathways

YOU’LL BRING THESE QUALIFICATIONS

• Bachelor’s degree in political science, international relations, public policy, law, economics, engineering, or a related field
• 12+ years of experience in government affairs, public policy, defense, aerospace, or related strategic roles within Germany or Europe
• Professional fluency in German and English
• Demonstrated success building and managing relationships with senior government officials, policymakers, and public‑sector institutions
• Proven ability to drive business‑aligned outcomes through government engagement, not solely policy monitoring
• Strong understanding of European political structures, defense priorities, civil space programs, and procurement processes - including familiarity with ESA programs, EU space initiatives, and international exploration frameworks such as Artemis.
• Familiarity with NATO space and defense structures - including NATO DIANA, the NATO Space Centre at Ramstein, and national resilience frameworks under Article 3 obligations.
• Demonstrated ability to operate autonomously, set strategy, and execute in a fast‑paced, high‑growth environment
• Exceptional communication, negotiation, and stakeholder‑management skills

THESE QUALIFICATIONS WOULD BE NICE TO HAVE

• Background in space, aerospace, defense, or dual‑use technology sectors
• Experience working with or within institutions such as DLR, MOD, Bundestag committees, EU defense bodies, or national innovation agencies
• Prior roles in business development, defense industrial policy, or public‑sector consulting
• Experience working in Munich’s government, defense, or technology ecosystem

Munich, Berlin | Full-Time | Starting asap

Operations Intern (all genders)

About Avi

We are on a mission to elevate the patient experience and provide the best possible primary care by combining technology with a human touch. Avi Medical runs patient-centric, tech-enabled medical practices that provide a convenient, personalized and holistic digital and physical patient experience unlike regular general practitioners. We employ our medical doctors and provide them a 21st century work environment that enables them to deliver the best care.

Your first mission:

• Join our Medical Service Director to deep dive into how we manage staffing today
• Help  to review our current support workflows, tools, SLAs, and communication flows
• Help to develop and implement improvements to efficiency, reporting, and automation, making use of AI where applicable
• Align with relevant teams to ensure changes are sustainable and scalable

After that:

• You’ll rotate through key operational focus areas across the company — supporting growth, launching new services, solving bottlenecks
• Get insides in cross-functional projects with product, medical care, tech, and marketing teams
• Build dashboards, automate processes, and recommend better tools or systems
• Help us scale with excellence, not chaos

Who You Are: 

• Bachelor Degree in business administration, economics, information science, Health Administration, or STEM or an equivalent combination of education and experience
• Strong analytical skills, structured thinking, and independent working style
• First work experience in a startup, consulting, investment banking, comparable fast-paced working environments or in the healthcare industry
• Credible appearance and convincing personality towards all kinds of internal and external stakeholders
• Tactful, mature communication, strong collaboration and interpersonal skills
• Full working proficiency in German and English

Perks & Benefits

• Gym: Membership in premium gyms throughout Germany
• Education Budget: €1.000/year that you can spend for your professional growth and development. E.g. for company organized language courses
• Working locations: We are currently operating offices in Munich and Berlin and offer remote work opportunities (depending on your role)
• Vacation: 30 days paid vacation per year + 1 additional day off (your birthday)
• Food expense coverage: We are covering your food expenses for up to €50/month through our partner Hrmony
• Swapfiets: Bike leasing service that helps you to stay healthy

We strive to remove barriers, eliminate discrimination, and ensure equal opportunity through our transparent recruitment process. We are open to all groups of people without regard to age, color, national origin, race, religion, gender, sex, sexual orientation, gender identity and/or expression, marital status, or any other legally protected characteristic

A career driven by you.

Join AutoScout24 Group and experience life in the fast lane. We’re not just leading the market; we’re creating it. We’re constantly innovating, evolving and transforming things for our customers. We’re driven, ambitious and determined to do our best work, together. For a career that doesn’t stand still, where you can put your ideas in the driving seat and change the way the world moves, join our international community.

Why this role is unique

• Work closely with stakeholders and actively contribute to business growth
• Turn financial data into meaningful insights that influence decision-making
• Take ownership in a dynamic, international and digital environment
• Help shape reporting, planning and steering processes within FP&A
• Take responibility of key reporting processes and real impact on daily business steering!

What you’ll do

• Support monthly reporting and create meaningful KPI analyses for management and business teams
• Partner with stakeholders across the organisation to provide financial insights and support decision-making
• Contribute to forecasting, budgeting and business planning activities
• Prepare presentations and ad-hoc analyses that help steer the business
• Improve reporting processes, data quality and financial systems together with the FP&A team

What you’ll bring

• Experience in FP&A, Controlling, or a similar Finance role
• Strong analytical mindset and confidence working with financial and business data
• Advanced Excel skills; experience with PowerQuery, PowerPivot or similar
• Planning tools like OneStream would be a plus
• Structured, hands-on and solution-oriented way of working
• Strong communication skills and ability to collaborate with different stakeholders
• Fluent in English; German is a plus

A culture of growth

With over 50 nationalities represented, we’re proud to welcome people of all backgrounds to our growing community, and we’re always finding new ways to help people feel welcomed and included. Here, you’ll have the tools, training and support you need to work in a way that suits you, learn new skills and reach your potential.

For a career where you can drive our business and shape your future, apply now.

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Munich for our hybrid working model.

As an ideal candidate, you will have:

• 5 to 8  years of related industry experience, ideally 2 years of experience in a customer facing role
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273390805

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Hamburg for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Stuttgart for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Munich for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Frankfurt for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Düsseldorf for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Berlin for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

This role will be based remotely in Frankfurt, Germany.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 426134

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Dublin or Munich for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 426134

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

This role will be based remotely in Stuttgart, Germany.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 426134

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Stuttgart office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Frankfurt office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Hamburg office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Berlin office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Munich office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

A career driven by you. At LeasingMarkt.de, we bring customers and dealers together to make car leasing more accessible, transparent, and efficient. With over 1,000 partner dealerships and nearly 2 million users across the DACH region and the Netherlands, we’ve become Germany’s #1 leasing platform. To keep growing and driving innovation in the mobility space, we’re looking for a Senior Software Engineer to join our high-performance team at our Düsseldorf office. 

As a Senior Software Engineer, you will play a key role in designing and developing robust, scalable applications that power one of the largest automotive leasing marketplaces in Europe. You’ll collaborate with a cross-functional team to build and evolve solutions that are architecturally sound, easy to maintain, and built for long-term impact. You’ll help shape technical direction while raising the bar for software quality and stability across the platform. 

What you’ll do:

• Join one of our builders’ teams to build great products loved by our customers. 
• Apply an AI-first mindset to every phase of you-build-it-you-run-it: from design and coding to testing, deployment and operations.
• Work hands-on in real product codebases (for example TypeScript/Node/Next.js or Java/Spring), using GenAI tools to accelerate development, improve quality and simplify existing systems.
• Build and evolve AI-powered internal tools and workflows (assistants for coding, reviews, documentation, testing) that engineers across AutoScout24 can rely on every day.
• Act as a multiplier and culture driver: coach teams on effective GenAI usage, share patterns and anti-patterns, and help establish AI-first ways of working across our engineering organization.
• Experiment, measure and improve: run small, data-informed experiments with teams, learn what works in our context, and turn successful approaches into repeatable standards and playbooks. 

What you’ll bring: 

• Experience leveraging AI and Generative AI (GenAI) to enhance engineering productivity — including code generation, debugging, reviews, documentation, and decision support — with a proactive mindset toward adopting tools that streamline development and drive innovation. 
• Deep, hands-on experience building production systems (we expect you’ve spent at least 5 years doing this, possibly much more), ideally with PHP and Laravel as well as TypeScript/Node.js/Next.js on AWS, Azure or GCP.
• Demonstrated personal excellence in using GenAI coding tools (for example GitHub Copilot, ChatGPT, Claude Code, Cursor, OpenAI Codex) to significantly improve your own development speed and quality: code generation, refactoring, debugging, tests and documentation. 
• Experience integrating LLM APIs (such as OpenAI, Anthropic, Azure OpenAI, Vertex AI or similar) into applications or internal tools.
• Strong communication and influencing skills: you can introduce new tools and practices, align stakeholders, handle skepticism and iterate based on feedback.
• A curious, growth-oriented mindset: you actively seek out new practices and tools, you are comfortable learning in public, and you help others do the same.
• A pragmatic view of GenAI: you understand its limitations and risks and know how to put guardrails in place (reviews, tests, policies) to keep usage safe, compliant and sustainable at scale.
• Experience with performance optimization, caching strategies, and system observability is a plus. 

A culture of growth  

With over 50 nationalities represented, we’re proud to welcome people of all backgrounds to our growing community, and we’re always finding new ways to help people feel welcomed and included. Here, you’ll have the tools, training and support you need to work in a way that suits you, learn new skills and reach your potential.  

For a career where you can drive our business and shape your future, apply now. 

Smartsheet is seeking an experienced Corporate Counsel to serve as our first dedicated legal hire in Europe. This is a unique opportunity to take ownership of the Continental Europe legal function, working with a high degree of autonomy to support our the DACH sales team, EMEA sales operations and broader cross-functional stakeholders across the region. You will act as a trusted legal adviser to regional leadership, bringing first-class stakeholder management skills and sound commercial judgement to a fast-growing international business.

The role reports to the Director, Legal based in our London office. The position is based in Munich, Germany (hybrid working arrangement) with opportunities to travel to and work from our UK office when appropriate and approved.

Responsibilities:

• Review, draft, negotiate, and advise on a broad range of commercial and corporate agreements including SaaS services agreements, data processing agreements, employment contracts, marketing and sponsorship arrangements, and event-related agreements with a primary focus on contracts governed by German law.
• Serve as the primary legal point of contact for European operations, working independently to resolve day-to-day legal matters whilst collaborating closely with the wider legal team across global offices.
• Build and maintain the European legal framework, including localised contract templates, clause libraries, and internal playbooks tailored to German and broader European requirements.
• Leverage company-provided AI tools and deliver practical legal training and guidance to European teams on key legal issues, regulatory developments, best practices, and company policies.
• Advise on data protection and privacy matters across the region, with particular focus on the GDPR, the ePrivacy Directive, and engagement with EU and national regulatory authorities.
• Lead the localisation of standard-form agreements and drive the implementation and continuous improvement of policies, procedures, and processes for the European market, in close cooperation with customer-facing teams and business support functions.
• Support general European business operations and contribute to strategic cross-functional projects as required.

Requirements:

• Qualified to practise law in Germany (Volljurist or equivalent), with a minimum of 6 years' post-qualification experience, including at least 3 years in-house.
• Substantial experience negotiating and drafting contracts under German law is essential. Experience with French-law contracts is highly desirable.
• Full professional fluency in both English and German (written and spoken) is required.
• Proven ability to work autonomously, manage competing priorities, and exercise sound independent judgement in a fast-paced, high-growth environment.
• Strong commercial acumen with a demonstrable ability to balance legal risk against business objectives, consistent with the company's risk appetite and strategic priorities.
• Direct experience supporting sales and regional operations within a cloud software or SaaS organisation, with a strong understanding of the DACH technology market.
• Excellent interpersonal, communication, and stakeholder management skills, with the confidence to advise and influence senior business leaders across multiple jurisdictions.

OUR VISION

When people use our technology to "bridge the gap" between the physical and digital worlds, they don’t just capture reality - they create a new one. In this new reality, they are smarter, more productive, more streamlined, and more creative - because they have the digital foundation to build the world they want to live in.

That’s what NavVis offers in all our products and services: the tools to not just map the world as it is, but to pave the way to a better future. To forge something new. Physical or digital, there is only one reality. And it’s the reality NavVis empowers people to build better. 

THE OPPORTUNITY

Does owning and scaling an internal data and analytics platform that powers decision-making across the organization appeal to you? 

In this role, you will lead the evolution of our internal data and analytics platform — from both a technical and product perspective. You will work closely with Product, Engineering, and business stakeholders to define priorities, shape the platform roadmap, and ensure teams have reliable, trustworthy data to make informed decisions. 

This is a player-coach role combining leadership, platform ownership, and hands-on execution. You will guide and coordinate a small team of data engineers while remaining deeply involved in pipeline design, data modeling, source integrations, and analytics delivery. You will help define how the organization uses data today and build the foundation for how it will use data in the future. 

HOW YOU WILL MAKE AN IMPACT

• Own data quality standards, metric definitions, and data contracts to ensure reliable and trustworthy data 

• Guide and coordinate a small data engineering team, providing technical guidance, test data integration, and day-to-day direction 

• Design and contribute hands-on to ELT pipelines, data models, and source integrations across the platform 

• Drive the ongoing Databricks migration from both a technical and product perspective 

• Own the platform roadmap and OKRs in collaboration with senior leadership 

• Gather and prioritize requirements from stakeholders across Product, Engineering, and the business and translate business needs into platform improvements, pipeline initiatives, dashboards, and analytics outputs 

• Establish and manage a clear intake and prioritization process for platform and analytics requests 

• Drive platform adoption through documentation, demos, and enablement activities 

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 5+ years of experience in data engineering, analytics engineering, data platform ownership, or related technical leadership roles 

• Experience leading or mentoring small engineering or analytics teams in a hands-on environment 

• Strong SQL skills and practical experience designing and maintaining ELT pipelines and data models 

• Experience working with modern data platforms and warehouses, including Databricks and related tooling 

• Hands-on experience with source integrations, orchestration workflows, and data quality management 

• Experience building dashboards, analytics outputs, and data solutions for diverse technical and business stakeholders 

• Strong product and platform mindset with the ability to prioritize based on impact, usability, and stakeholder value 

• Strong communication skills with the ability to explain technical concepts, trade-offs, and priorities clearly 

• Fluency in English as it is our official language of communication across the company 

HOW WE WILL KNOW WE ARE A PERFECT MATCH

Your recruiting partner for this role is Rina (she/her). You can expect to go through a screening call, and up to 4 rounds of interviews, where we would love to discover your passion and interests, introduce you to who we are and what drives us, and finally understand how we can potentially add value to each other's growth.

HOW WE WILL KEEP YOU SMILING

• It's important to take a break from work! We offer 30 days of paid time off per year
• Affordable access to a vast network of fitness and wellness facilities through EGYM Wellpass subsidy
• Deutschlandticket subsidy to support sustainable travel using public transport
• We offer flexible working hours and a hybrid work setup, enabling you to plan your work around your life, and not your life around work!
• We offer full visa and relocation support for international candidates
• An attractive bike leasing model through JobRad, in line with our commitment towards sustainable mobility
• A competitive compensation package that values the skills and experience you bring
• Up to 4000 EUR employee referral bonus 
• Financial support for local language classes to help you in your journey of integrating into the culture!

ABOUT US

Your responsibilities

• Build and ship real software that is used in production, not toy projects
• Work across our stack on data pipelines, simulation tools, internal tooling or control systems depending on where the biggest need is
• Collaborate directly with scientists and engineers to understand requirements and translate them into robust solutions
• Contribute to code reviews, documentation and improving engineering standards
• Identify inefficiencies in existing systems and propose and implement improvements

What you bring

• Currently enrolled in a top university in Computer Science, Software Engineering, Physics, Mathematics or a related technical discipline
• Strong programming fundamentals, we do not care much about which language, we care that you think outside the box
• Experience building real things outside of coursework, open source, side projects, hackathons, anything that shows you ship
• Comfortable working in ambiguous environments where the problem is not always fully defined
• Fast learner who asks smart questions and does not wait to be told what to do
• Fluent in English

About the Role

We are looking for a Senior Network & Communication Engineer to lead the design and optimization of communication systems across our robotics platform. In this role, you will be responsible for ensuring reliable, secure, and high-performance communication between ECUs, working closely with cross-functional teams across systems, hardware, and software engineering.

You will play a critical role in defining communication architectures and supporting system integration throughout the development lifecycle.

Key Responsibilities

• Design, develop, and optimize in-system communication networks (e.g., CAN, CAN-FD, LIN, Automotive Ethernet) for robust ECU communication.
• Define and review communication architectures, signal mappings, and data flows based on hardware and software requirements.
• Collaborate with hardware, software, and EE architecture teams to ensure seamless integration and interface alignment.
• Drive implementation of secure communication protocols (e.g., SecOC, End-to-End protection) in collaboration with cybersecurity teams.
• Ensure communication systems meet performance, scalability, cost, and reliability targets.
• Validate compliance with relevant standards and best practices (e.g., AUTOSAR, ISO 26262 where applicable).
• Support system integration and testing teams in troubleshooting and resolving communication issues.
• Contribute to system-level architecture decisions and continuous improvement of communication strategies.

To Join Our Team, You Should Be Excited To

• Communication architectures for advanced robotics systems
• Integration of complex, distributed ECU environments
• Safety-critical and high-performance system design
• Cross-functional collaboration in a fast-paced engineering environment

Your Profile

• Master’s degree in systems engineering, Electrical Engineering, Mechanical Engineering, Aerospace Engineering, or a related field
• 8–10+ years of experience in network/communication engineering, systems engineering, or embedded systems
• Strong expertise in automotive or robotics communication protocols (CAN, CAN-FD, LIN, Ethernet)
• Experience with AUTOSAR (Classic or Adaptive) is highly desirable
• Solid understanding of system architecture, requirements engineering, and interface management
• Familiarity with development lifecycles (e.g., V-model, ASPICE)
• Experience with safety-critical systems and standards (e.g., IEC 61508, ISO 26262) is a plus
• Hands-on experience with debugging tools (e.g., CANoe, CANalyzer, Wireshark) is preferred
• Strong analytical, problem-solving, and communication skills
• Ability to work effectively in multidisciplinary and international teams.

Benefits and Perks

• Competitive salary and benefits package
• A shaping role in an emerging dual use company
• Opportunity to work with a highly innovative, international, and dynamic team
• Room for professional growth and development
• Participation in the company's success, with access to regular events, knowledge exchange and meetups

Who we are

Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards.

As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously.

We are an ambitious and committed team of engineers, AI specialists and customer-facing programme managers. We are looking for mission-driven people to join our European teams – and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications.

The role

As the Workplace Planning Lead, you will ensure our physical footprint advances in lockstep with our company growth, creating environments that empower our teams to deliver more, faster. You will guide the evolution of our global office footprint, addressing space needs and translating business growth into effective workplace planning and execution. Working closely with Workplace Managers, Real Estate partners, and leadership, you will facilitate choices related to office expansions, relocations, and consolidations, ensuring our offices support scaling at pace. This position represents the first global planning layer within the Workplace team and will help shape how our workplace function scales in the coming years.

The day-to-day

• Guide space transitions at pace across existing office locations and develop seat and capacity planning models aligned with headcount growth
• Forecast workplace demand across locations, defining workplace standards and seating strategies
• Facilitate and implement swift data-informed choices to support operational scaling
• Apply LLMs and AI-enabled workflows within a corporate real estate and operational context
• Coordinate real estate planning choices, such as lease renewals, expansions, or consolidations, and partner with Real Estate teams to evaluate footprint changes and location strategy
• Provide workplace data and capacity insights to inform lease negotiations
• Plan workplace requirements for new offices, relocations, and office closures, alongside workplace design and layout planning
• Coordinate facility setup with Workplace Managers to ensure smooth office transitions
• Develop occupancy metrics and dashboards to track workplace capacity across offices, design simple planning models to support leadership choices, and identify opportunities to optimise workspace utilisation

You should apply if you

• Have a proven track record in workplace planning, workplace strategy, corporate real estate, or facilities planning
• Have successfully overseen office expansions, relocations, or workplace transformations
• Possess excellent systematic and planning skills, with the ability to translate business growth into workplace needs
• Have collaborated across multiple office locations or global organisations
• Demonstrate excellent stakeholder collaboration and communication skills

Note: We operate in an industry where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points.

Nice to have

• Hold a background in interior architecture or experience with space planning tools such as AutoCAD
• Have background scaling operations in high-growth or technology companies
• Communicate fluently in the German language

Join Helsing and work with world-leading experts in their fields

• Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns
• The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world
• Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward
• In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts
• We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about

What we offer

• Competitive salary and VSOP options
• Relocation support: up to €2,500 and 4 weeks temporary accommodation
• Learning: €500/£450 yearly allowance
• Health & wellness: gym membership and mental health support (Nilo.health)
• Social: regular company events and monthly social allowances
• Enhanced parental leave: 22 weeks fully paid for primary caregivers & 6 weeks for secondary caregivers
• Family support: 5 days of paid family emergency leave, 100% remote work option during pregnancy and phased return to work

These are the core benefits across all locations; there may be additional benefits in specific sites.

Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.

About the role

We're looking for an Accountant (m/f/d) to join our Finance team.

In your day-to-day work, you'll focus on managing all accounting tasks, financial statements, and the timely preparation of figures for controlling while ensuring compliance with HGB and Ukrainian standards. If you thrive in a fast-paced environment, join us in driving financial accuracy and efficiency. 

To join our team you should be excited to:

• Ensuring day-to-day transactions such as accounts payable, cash receipts and accounts receivable, credit card transactions, and payroll are recorded properly 
• Performing timely and accurate month-end journal entries and balance sheet reconciliations (e.g., net assets, investments, revenue, expenses, payroll allocations, etc.), ensuring that accounting schedules are updated and accurate  
• Ensuring proper revenue and expense recognition 
• Ensuring all finance and accounting operations comply with generally accepted local accounting principles
• Maintain general ledger by transferring subsidiary accounts, preparing a trial balance, and reconciling entries 
• Summarise financial status by collecting information and preparing balance sheets, profit and loss statements, and other documents 
• Support and oversee tax audits (both internal and external) and tax returns 

Your Profile

• 3+ years of experience as an accountant, preferably in a fast-growing environment 
• Strong knowledge of typical accounting procedures, general ledger functions and the month-end/year-end close process 
• Good knowledge of Ukrainian Accounting Principles, IFRS will be a bonus 
• Proficiency in SAP S4/HANA Public Cloud and Microsoft Office, especially Excel 
• Detail-oriented with strong analytical and problem-solving skills 
• Hands-on, structured, and organized work approach 
• Ability to take initiative and ownership of projects and processes 
• Completed business education
• Fluency in Ukranian and English is required, German is a plus

Benefits and Perks

• Competitive salary and benefits package
• A shaping role in an emerging dual use company
• Opportunity to work with a highly innovative, international, and dynamic team
• Room for professional growth and development
• Participation in the company's success, with access to regular events, knowledge exchange and meetups

Requisition ID: FEQ427R217

Sr. Solutions Architect (Lakewatch - EMEA) 

The Solutions Architect (Lakewatch) team executes on Databricks’ strategic Product Operating Model that provides enhanced focus on earlier stage, highly prioritized product lines in order to establish product market fit, and set the course for rapid revenue growth. They are part of a global go-to-market team mandate, though individually will cover a specific, local region.  Clients may span across one or more business units and verticals. By working in partnership with direct account teams, they will jointly engage clients, foster the necessary relationships, position in-depth the specific product line, so as to provide compelling reasons for clients to adopt and grow the usage of the given product.  They understand the appropriate approach, the guardrails, and the steps needed to successfully adopt the product line, as clients deliver on their business objectives.

The Solutions Architect (Lakewatch) is paired with an Account Executive aligned to the product line with specific targets accordingly. Together, they will devise and implement a strategy across their assigned set of accounts, develop presentations, demos and other assets and deliver them such that customers make an informed decision as they decide to adopt the product-line in a meaningful way.

The Lakewatch product-line requires the following core technical competencies:

• 5+ years of cybersecurity engineering, security operations (SecOps), or security architecture expertise, with a proven track record of designing and delivering customer-facing security solutions (of which 3+ years are in a customer-facing, pre-sales or consulting role).
• Experience with design and implementation of data and AI applications in cybersecurity, including anomaly detection, behavioral analytics, and agentic AI workflows for triage and investigation.
• Deep familiarity with SIEM platforms (Splunk, Microsoft Sentinel, QRadar, or similar), including deployment, tuning, detection engineering, and migration strategies. Familiarity with SOAR platforms is also desirable.
• Strong understanding of the security telemetry landscape: endpoint (EDR/XDR), network (firewall, DNS, proxy), identity (Okta, Entra ID), cloud (AWS CloudTrail, Azure Activity Log, GCP Audit), and SaaS application logs. Familiarity with standards such as OCSF.
• Experience with “detection-as-code” workflows, including rule authoring in SQL or YAML, CI/CD integration for detection pipelines, and MITRE ATT&CK framework mapping.
• Credibility in influencing security analytics products with the market insight needed to shape and prioritize roadmap capabilities.

The impact you will have

• Provide technical leadership to guide strategic customers to successful implementations on big data projects, ranging from architectural design to data engineering to model deployment
• Collaborate with GTM leadership and account teams to design and execute high-impact engagement strategies across your territory, driving Lakewatch adoption from initial data offload through full SIEM augmentation or replacement.
• As a trusted advisor, serve as an expert Solutions Architect building technical credibility with CISOs, security architects, SOC leadership, and security analysts to drive product adoption and vision.
• Enable clients at scale through workshops, POC execution, and developing customer-facing collateral that increases technical knowledge and demonstrates the value of an open agentic SIEM architecture.
• Influence product roadmap by translating field-derived, data-driven insights into strategic recommendations for Product and Engineering teams.
• Handle the most complex technical challenges in this product line by acting as the tier-3 escalation point for the field, ensuring customer success in mission-critical security environments.
• Establish and refine the sales qualification and POC intake process, ensuring well-scoped engagements that maximize customer success and minimize friction for R&D.

Competencies & Responsibilities

• 5+ years in a customer-facing, pre-sales or consulting role influencing technical executives, driving high-level security strategy and product adoption.
• Experience with design and implementation of data and AI applications in cybersecurity, including anomaly detection, behavioral analytics, and agentic AI workflows for triage and investigation.
• Proficient in programming, debugging, and problem-solving using SQL and Python and with AI tools.
• Experience collaborating with Global System Integrators (GSIs) and third-party consulting organizations to drive customer outcomes in cybersecurity.
• Hands-on experience building solutions within major public cloud environments (AWS, Azure, or GCP), with an understanding of cloud-native security logging and monitoring.
• Deep experience in security operations, with broad familiarity across one or more of the following: data engineering, data warehousing, AI/ML for security, data governance, and streaming.
• Undergraduate degree (or higher) in a technical field such as Computer Science, Cybersecurity, Applied Mathematics, Engineering or similar.

Join Apaleo and Shape the Future of Hospitality Tech!

Apaleo is the world’s most open, API-first property management platform powering the next generation of hospitality operations. Its modular, AI-powered infrastructure enables hoteliers to customise their tech stack, automate routine work, and deliver seamless, personalised guest experiences, powered by best-in-class apps and autonomous AI agents that adapt to every stay.

If you’re driven by the idea of making hospitality smarter, more human, and powered by cutting-edge technology, we’d love to hear from you.

What You’ll Be Up To

• Architecting and developing scalable, reliable, and maintainable backend systems in a modern tech environment.
• Championing architectural decisions and leading design discussions with a clear focus on long-term impact and cross-team alignment.
• Mentoring engineers and driving technical excellence through collaboration.
• Proactively identifying opportunities for technical innovation, system evolution, and performance improvements, especially in areas where AI and automation can play a role.
• Building and maintaining internal tools and infrastructure (AWS, Terraform) to empower teams to deliver faster and more reliably.
• Ensuring high platform availability by implementing best practices for observability, logging, and operational excellence.
• Participating in on-call rotations and stepping in as a reliable problem solver during incidents.

What You’ll Bring to the Team

• 8+ years of experience in backend development, with several years in a staff-level or technical leadership role.
• Expert-level knowledge of C# (.NET 8+) and strong hands-on experience with PostgreSQL (or solid SQL chops).
• Proven experience designing and scaling distributed systems in cloud-native environments (preferably AWS).
• Comfortable working with containerized services and infrastructure-as-code (Docker, ECS, Kubernetes, Terraform).
• Hands-on experience with AI-assisted development tools (e.g., GitHub Copilot, Cursor AI, ChatGPT, Amazon CodeWhisperer) to boost productivity, solve complex bugs, or auto-generate boilerplate code and documentation.
• A growth mindset and constant curiosity about how AI and automation can accelerate development, improve quality, and reduce toil.
• Strong advocate for AI enablement across engineering you think beyond code.
• Excellent collaboration and communication skills, you’re able to clearly articulate your ideas, especially when introducing new tech like AI to cross-functional teams.
• A pragmatic approach to problem-solving, you know when to build custom vs. leverage existing AI tools.
• Experience with event-driven systems and streaming technologies (Kafka is a plus).
• Fluent in English.

What We Offer

Culture & Growth

• A Diverse & International Team: Work alongside passionate professionals from over 20 nationalities, bringing unique cultural perspectives, backgrounds, and experiences to shape the future of hospitality tech.
• Growth & Development: As we scale, so do your opportunities. You’ll benefit from 360° feedback reviews, a dedicated learning budget, and plenty of chances to take on more responsibility. Our evolving career framework ensures you have increasing opportunities to learn new skills, advance your career, and make an impact.
• Autonomy & Ownership: Great ideas can come from anywhere. We empower you to take responsibility, make decisions, and contribute directly in an environment built on trust, transparency, and collaboration.
• Shape the Future of Hospitality Tech: Be part of a fast-growing scale-up transforming the hospitality industry. From day one, your work drives real impact and you’ll have the freedom to bring your ideas to life.
• Competitive & Fair Compensation: We believe great work deserves great pay. Our salaries are competitive and guided by benchmarking data to ensure fairness across all roles and teams. We make sure to recognize and reward performance and contribution.

Perks & Lifestyle

• Flexible & Remote Work Options: We focus on results, not clocking hours. You can work from home, the office or in a hybrid setup, with flexibility to adapt your schedule as long as it makes sense for your role, your team and our business.
• Free Public Transport: Travel across Germany with ease using our fully covered Deutschland Ticket.
• Team Connection: Strong connections fuel collaboration. We celebrate and connect through regular team dinners, company meetups, Oktoberfest celebrations, Christmas parties, and other offsite events.
• Paid Time Off: Enjoy 30 days of vacation to fully disconnect, recharge, and return inspired.
• Health & Wellbeing: Prioritize your health with access to hundreds of gyms, fitness studios, and wellness options through our EGYM Wellpass membership.

How you make an impact joining Apaleo: Joining Apaleo means more than just taking on a role, it’s about driving real change in the hospitality industry. Your contributions will directly shape our innovative platform, influence company-wide decisions, and help redefine the future of hospitality tech. At Apaleo, your voice matters, your ideas are valued, and your impact is tangible. Be part of a team where your work fuels progress, collaboration sparks innovation, and growth is a shared journey.

We are proud to be an Equal Opportunity and Affirmative Action Employer, committed to fostering a diverse, inclusive, and welcoming workplace. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, gender identity or expression, sex, national origin, age, marital status, disability, or any other characteristic protected by applicable law. Your personal data will be handled with the utmost care and in compliance with GDPR and relevant data protection regulations. We celebrate differences and believe that diversity enriches our team and drives innovation.

Join Apaleo and Shape the Future of Hospitality Tech!

Apaleo is the world’s most open, API-first property management platform powering the next generation of hospitality operations. Its modular, AI-powered infrastructure enables hoteliers to customise their tech stack, automate routine work, and deliver seamless, personalised guest experiences, powered by best-in-class apps and autonomous AI agents that adapt to every stay.

We are looking for a Senior Backend Engineer (f/m/d) to build the foundation of Apaleo’s market-facing API layer, bringing agentic booking into hospitality and enabling the next generation of guest-facing AI experiences.

This is a highly autonomous role where you will design and ship the Storefront API, a production-grade, scalable interface that allows external systems (like ChatGPT and booking platforms) to interact directly with Apaleo.

You’ll operate at the intersection of backend engineering and AI, starting with clean API architecture and evolving into systems that power intelligent, agent-driven interactions.

What You’ll Be Up To

Build the Storefront API from Scratch

• Design and implement a production-grade, multi-tenant API / MCP
• Enable seamless integration with external platforms and AI agents
• Ensure scalability, reliability, and high performance from day one

Own the Full API Lifecycle

• Define API schemas and contracts (OpenAPI)
• Implement versioning strategies and backward compatibility
• Design authentication, authorization, and security patterns
• Build rate limiting and usage controls
• Ensure strong documentation and developer experience
• Set up monitoring and observability

Work Across Distributed Systems

• Integrate with existing .NET microservices
• Connect to event-driven systems (Kafka or similar)
• Navigate and improve a complex distributed architecture

Operate in the Cloud

• Deploy and manage services in AWS
• Work with Docker and containerized environments
• Contribute to infrastructure as code practices

Collaborate on AI-Driven Use Cases

• Partner with AI engineers to enable agent-based workflows
• Build APIs that integrate with LLM-powered systems
• Help evolve the platform toward AI-native product capabilities

Shape Engineering Standards

• Define best practices for:
  • API design
  • System architecture
  • Code quality and maintainability
• Contribute to how the ecosystem team scales and operates

What You’ll Bring to the Team

Core Requirements

• Proven experience building and operating production-grade APIs at scale
• Strong expertise in REST API design and architecture
• Solid experience with C# / .NET 8+
• Hands-on experience with AWS, Docker, and infrastructure as code
• Strong understanding of microservices and distributed systems
• Ability to work independently and make architectural decisions
• Interest in AI systems and integrations

Mindset & Traits

• Self-starter — you take ownership and drive work without waiting for direction
• Comfortable with ambiguity — you can build in evolving, low-structure environments
• Pragmatic decision-maker — you balance speed with long-term scalability
• Builder mindset — you enjoy creating systems from scratch
• Curious about AI — you’re motivated by where backend systems meet intelligent agents

Nice to Have

• Experience with:
  • Event-driven systems (Kafka or similar)
  • Multi-tenant SaaS architectures
  • Developer-facing or public APIs
• Exposure to:
  • LLM integrations or agent-based systems
  • Python
  • Any major frontend framework
• Background in hospitality tech (not required)

Why This Role Matters

This role is about more than building APIs, it’s about defining how external systems interact with Apaleo in an AI-first world.

You’ll:

• Lay the foundation for market-facing, AI-integrated products
• Enable guest-facing experiences powered by intelligent agents
• Help transform Apaleo into a platform ready for autonomous systems

What We Offer

Culture & Growth

• A Diverse & International Team: Work alongside passionate professionals from over 20 nationalities, bringing unique cultural perspectives, backgrounds, and experiences to shape the future of hospitality tech.
• Growth & Development: As we scale, so do your opportunities. You’ll benefit from 360° feedback reviews, a dedicated learning budget, and plenty of chances to take on more responsibility. Our evolving career framework ensures you have increasing opportunities to learn new skills, advance your career, and make an impact.
• Autonomy & Ownership: Great ideas can come from anywhere. We empower you to take responsibility, make decisions, and contribute directly in an environment built on trust, transparency, and collaboration.
• Shape the Future of Hospitality Tech: Be part of a fast-growing scale-up transforming the hospitality industry. From day one, your work drives real impact and you’ll have the freedom to bring your ideas to life.
• Competitive & Fair Compensation: We believe great work deserves great pay. Our salaries are competitive and guided by benchmarking data to ensure fairness across all roles and teams. We make sure to recognize and reward performance and contribution.

Perks & Lifestyle

• Flexible & Remote Work Options: We focus on results, not clocking hours. You can work from home, the office or in a hybrid setup, with flexibility to adapt your schedule as long as it makes sense for your role, your team and our business.
• Free Public Transport: Travel across Germany with ease using our fully covered Deutschland Ticket.
• Team Connection: Strong connections fuel collaboration. We celebrate and connect through regular team dinners, company meetups, Oktoberfest celebrations, Christmas parties, and other offsite events.
• Paid Time Off: Enjoy 30 days of vacation to fully disconnect, recharge, and return inspired.
• Health & Wellbeing: Prioritize your health with access to hundreds of gyms, fitness studios, and wellness options through our EGYM Wellpass membership.

Join Apaleo and Shape the Future of Hospitality Tech!

Apaleo is the world’s most open, API-first property management platform powering the next generation of hospitality operations. Its modular, AI-powered infrastructure enables hoteliers to customise their tech stack, automate routine work, and deliver seamless, personalised guest experiences, powered by best-in-class apps and autonomous AI agents that adapt to every stay.

We are seeking an IT Manager (f/m/d) to lead and professionalize our internal IT operations as the company grows. In this role, you will build secure, scalable IT systems that support employees across the organization, owning internal IT operations, employee lifecycle management, device management, and internal tooling.

You will strengthen security practices and introduce automation to reduce operational friction, ensuring employees have reliable systems, secure access to tools, and efficient processes that scale with Apaleo’s growth.

What You’ll Be Up To

• Own and manage day-to-day internal IT operations, ensuring employees receive reliable support and IT requests are resolved efficiently.
• Manage the employee IT lifecycle, including onboarding and offboarding, user provisioning, and structured access management across company systems.
• Manage device procurement, configuration, and deployment; maintain accurate inventory and offboarding recovery; and enforce security through remote device management and controls.
• Administer and manage internal productivity and SaaS platforms.
• Manage user access, permissions, and tool configuration, ensuring appropriate system access while strengthening identity and access management, including implementing and enforcing SSO.
• Support internal security practices and SOC 2–aligned processes, contributing to a strong security posture across the organization.
• Identify opportunities to automate manual processes and improve workflows through integrations between internal tools.
• Build and improve scalable IT systems and processes that support company growth and a workforce scaling beyond 100 employees.
• Proven experience using AI tools to automate workflows and improve processes across teams.

What You’ll Bring to the Team

• 4+ years of experience in IT operations, IT administration, or IT management.
• Experience supporting employees in fast-growing companies, particularly within Series A–C startups or scaleups.
• Expertise in managing internal SaaS tools and productivity platforms (Microsoft 365, Drata, Slack, etc.).
• Experience managing employee onboarding and offboarding IT processes.
• Experience managing devices and asset inventories.
• Understanding of identity and access management practices.
• Familiarity with security best practices, including SSO and device security.
• Experience improving internal operations through automation or tool integrations.

Mindset & Working Style

• IT generalist mindset comfortable owning a broad operational scope.
• Strong ownership and ability to work independently.
• Pragmatic problem-solving approach and strong prioritization skills.
• Process improvement and automation mindset.
• Must have a proactive, automation-first mindset and actively leverage AI tools to streamline workflows and improve team processes.
• Ability to design systems and processes that scale with company growth.

Nice to Have

• Experience supporting SOC 2 audits or compliance processes. Basic understanding of SOC 2 or similar compliance frameworks.
• Experience leading company-wide AI initiatives to improve processes and operational efficiency.

What Success Looks Like in the First 6–12 Months

• Internal IT operations run smoothly with clear and scalable processes.
• Employee onboarding and offboarding workflows are structured and efficient.
• Internal tools and access management are well-governed and secure.
• Device management and asset inventory are fully organized and tracked.
• Security practices are strengthened, including SSO and identity management.
• IT systems and processes support a growing workforce with minimal operational friction.

What We Offer

Culture & Growth

• A Diverse & International Team: Work alongside passionate professionals from over 20 nationalities, bringing unique cultural perspectives, backgrounds, and experiences to shape the future of hospitality tech.
• Growth & Development: As we scale, so do your opportunities. You’ll benefit from 360° feedback reviews, a dedicated learning budget, and plenty of chances to take on more responsibility. Our evolving career framework ensures you have increasing opportunities to learn new skills, advance your career, and make an impact.
• Autonomy & Ownership: Great ideas can come from anywhere. We empower you to take responsibility, make decisions, and contribute directly in an environment built on trust, transparency, and collaboration.
• Shape the Future of Hospitality Tech: Be part of a fast-growing scale-up transforming the hospitality industry. From day one, your work drives real impact and you’ll have the freedom to bring your ideas to life.
• Competitive & Fair Compensation: We believe great work deserves great pay. Our salaries are competitive and guided by benchmarking data to ensure fairness across all roles and teams. We make sure to recognize and reward performance and contribution.

Perks & Lifestyle

• Flexible & Remote Work Options: We focus on results, not clocking hours. You can work from home, the office or in a hybrid setup, with flexibility to adapt your schedule as long as it makes sense for your role, your team and our business.
• Free Public Transport: Travel across Germany with ease using our fully covered Deutschland Ticket.
• Team Connection: Strong connections fuel collaboration. We celebrate and connect through regular team dinners, company meetups, Oktoberfest celebrations, Christmas parties, and other offsite events.
• Paid Time Off: Enjoy 30 days of vacation to fully disconnect, recharge, and return inspired.
• Health & Wellbeing: Prioritize your health with access to hundreds of gyms, fitness studios, and wellness options through our EGYM Wellpass membership.

How you make an impact joining Apaleo: Joining Apaleo means more than just taking on a role, it’s about driving real change in the hospitality industry. Your contributions will directly shape our innovative platform, influence company-wide decisions, and help redefine the future of hospitality tech. At Apaleo, your voice matters, your ideas are valued, and your impact is tangible. Be part of a team where your work fuels progress, collaboration sparks innovation, and growth is a shared journey.

We are proud to be an Equal Opportunity and Affirmative Action Employer, committed to fostering a diverse, inclusive, and welcoming workplace. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, gender identity or expression, sex, national origin, age, marital status, disability, or any other characteristic protected by applicable law. Your personal data will be handled with the utmost care and in compliance with GDPR and relevant data protection regulations. We celebrate differences and believe that diversity enriches our team and drives innovation.

Available Location: London, Lisbon, Munich or Amsterdam

About the Role

We are seeking a highly accomplished and strategic Account Executive to join our Enterprise/Field Sales team. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned enterprise-level clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sales acumen and sophisticated technical understanding, enabling them to lead engagements at all levels, from the C-suite to technical leaders (e.g., Head of/VP of Networking or Security).

As an Account Executive, you will consistently demonstrate advanced proficiency in all sales activities, ensuring highly accurate forecasting, proactive and strategic pipeline management, and consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful, large-scale platform sales. You will be a key driver of digital transformation for our customers, understanding their broader market trends and how Cloudflare uniquely enables their strategic initiatives.

Focus: CIS
NOTE: Candidates must have experience with the following regions/countries: Uzbekistan, Kazakhstan and Azerbaijan

What You'll Do

• Strategic Revenue Generation: Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets and annual quotas, with a strong focus on new business acquisition and expansion within complex enterprise environments.
• Expert Pipeline & Forecasting: Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership.
• Deep Customer & IT Architecture Understanding: Develop a profound understanding of customers' IT architectures, including applications and third-party technologies. Architect and align Cloudflare Reference Architectures to customer environments, driving comprehensive platform solutions.
• Multi-Engagement Leadership: Orchestrate and manage multiple complex customer engagements simultaneously across various business units within an organization. Strategically connect disparate needs to strengthen Cloudflare's platform sale, actively involving and influencing technical C-level minus one executives.
• Virtual Team Leadership: Set clear direction and lead a virtual team of in-GEO specialists, Product Managers, Deal Desk, and Legal to collaboratively manage and close complex customer opportunities. Proactively identify and navigate through situations to address colleague and customer needs, escalating as appropriate to drive urgency and efficient delivery.
• Digital Transformation Authority: Act as an authority on digital transformation, understanding key drivers (e.g., new offering development, enhanced customer capabilities) and the broader market trends influencing these decisions. Position Cloudflare as a critical enabler of these transformations.
• Compelling Value Creation: Articulate highly compelling, strategic value propositions for Cloudflare's services, directly linking them to customer business outcomes and strategic objectives. Lead with a strong focus on the "why," communicating the whole picture to both internal and external stakeholders.
• Advanced Negotiation & Closure: Expertly lead and navigate complex contract negotiations, driving win-win scenarios for all parties. Demonstrate advanced closing skills across new business and expansion opportunities.
• Trusted Advisor & Coach: Build long-term, executive-level strategic relationships, ensuring deep customer adoption, retention, and expansion. Consistently provide clear, direct, and constructive feedback to team members, coaching them to improve communication, learn from mistakes, and enhance the quality of work. Share learnings proactively to build trust across the organization.
• Organizational Impact & Leadership: Consistently focus on the long-term needs of the team and the business, understanding how decisions impact other teams and openly sharing these insights. Leverage company-wide learnings to improve department and team execution. Serve as a leader within Cloudflare, making significant contributions while elevating the work of others by bringing diverse perspectives and strategic long-term thinking.

Examples of Desirable Skills, Knowledge, and Experience

• Fluency in Russian and English
• 8+ years of advanced experience selling complex technology solutions in the CIS region (particularly Uzbekistan, Kazakhstan and Azerbaijan), with a significant track record of consistently exceeding multi-million dollar quota targets.
• Deep expertise and fluency in Cloud Networking, Security, and Edge Computing technologies, with an exceptional ability to articulate features, benefits, and use cases across diverse customer segments (e.g., SMBs, enterprise, vertical markets).
• Proven ability to deeply understand complex customer IT architectures and effectively map them to Cloudflare Reference Architectures for successful platform sales.
• Demonstrated success leading and influencing virtual cross-functional teams (e.g., Solution Engineers, Product Managers, Legal) to drive complex deals to closure.
• Exceptional strategic communication and presentation skills, with a focus on articulating the "why" and conveying the whole picture to executive leadership and technical decision-makers (C-level minus one).
• Advanced negotiation skills with a track record of closing large, complex, six-figure and multi-million dollar deals.
• Expert-level sales acumen: unparalleled proficiency in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies within enterprise accounts.
• Authority on digital transformation trends and their impact on enterprise customers, with the ability to position Cloudflare as a key enabler of strategic business outcomes.
• Strong coaching and mentorship abilities, with a passion for helping colleagues grow and improve.
• Highly self-motivated, entrepreneurial, and resilient, thriving in a fast-paced, high-growth environment with a consistent focus on long-term goals.
• Proficiency in advanced sales and business intelligence platforms (e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC framework application).
• Bachelor's degree required, with a technical background (e.g., engineering, computer science, MIS) highly preferred.
• Ability to travel as required to engage with key customers and internal teams.

Available Location: Lisbon, London, Amsterdam, Munich

About the Role

We are seeking a highly accomplished and strategic Account Executive to join our Enterprise/Field Sales team. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned enterprise-level clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sales acumen and sophisticated technical understanding, enabling them to lead engagements at all levels, from the C-suite to technical leaders (e.g., Head of/VP of Networking or Security).

As an Account Executive, you will consistently demonstrate advanced proficiency in all sales activities, ensuring highly accurate forecasting, proactive and strategic pipeline management, and consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful, large-scale platform sales. You will be a key driver of digital transformation for our customers, understanding their broader market trends and how Cloudflare uniquely enables their strategic initiatives.

What You'll Do

• Strategic Revenue Generation: Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets and annual quotas, with a strong focus on new business acquisition and expansion within complex enterprise environments.
• Expert Pipeline & Forecasting: Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership.
• Deep Customer & IT Architecture Understanding: Develop a profound understanding of customers' IT architectures, including applications and third-party technologies. Architect and align Cloudflare Reference Architectures to customer environments, driving comprehensive platform solutions.
• Multi-Engagement Leadership: Orchestrate and manage multiple complex customer engagements simultaneously across various business units within an organization. Strategically connect disparate needs to strengthen Cloudflare's platform sale, actively involving and influencing technical C-level minus one executives.
• Virtual Team Leadership: Set clear direction and lead a virtual team of in-GEO specialists, Product Managers, Deal Desk, and Legal to collaboratively manage and close complex customer opportunities. Proactively identify and navigate through situations to address colleague and customer needs, escalating as appropriate to drive urgency and efficient delivery.
• Digital Transformation Authority: Act as an authority on digital transformation, understanding key drivers (e.g., new offering development, enhanced customer capabilities) and the broader market trends influencing these decisions. Position Cloudflare as a critical enabler of these transformations.
• Compelling Value Creation: Articulate highly compelling, strategic value propositions for Cloudflare's services, directly linking them to customer business outcomes and strategic objectives. Lead with a strong focus on the "why," communicating the whole picture to both internal and external stakeholders.
• Advanced Negotiation & Closure: Expertly lead and navigate complex contract negotiations, driving win-win scenarios for all parties. Demonstrate advanced closing skills across new business and expansion opportunities.
• Trusted Advisor & Coach: Build long-term, executive-level strategic relationships, ensuring deep customer adoption, retention, and expansion. Consistently provide clear, direct, and constructive feedback to team members, coaching them to improve communication, learn from mistakes, and enhance the quality of work. Share learnings proactively to build trust across the organization.
• Organizational Impact & Leadership: Consistently focus on the long-term needs of the team and the business, understanding how decisions impact other teams and openly sharing these insights. Leverage company-wide learnings to improve department and team execution. Serve as a leader within Cloudflare, making significant contributions while elevating the work of others by bringing diverse perspectives and strategic long-term thinking.

Examples of Desirable Skills, Knowledge, and Experience

• 8+ years of advanced experience selling complex technology solutions in a B2B enterprise model in Israel, with a significant track record of consistently exceeding multi-million dollar quota targets.
• Deep expertise and fluency in Cloud Networking, Security, and Edge Computing technologies, with an exceptional ability to articulate features, benefits, and use cases across diverse customer segments (e.g., SMBs, enterprise, vertical markets).
• Proven ability to deeply understand complex customer IT architectures and effectively map them to Cloudflare Reference Architectures for successful platform sales.
• Demonstrated success leading and influencing virtual cross-functional teams (e.g., Solution Engineers, Product Managers, Legal) to drive complex deals to closure.
• Exceptional strategic communication and presentation skills, with a focus on articulating the "why" and conveying the whole picture to executive leadership and technical decision-makers (C-level minus one).
• Advanced negotiation skills with a track record of closing large, complex, six-figure and multi-million dollar deals.
• Expert-level sales acumen: unparalleled proficiency in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies within enterprise accounts.
• Authority on digital transformation trends and their impact on enterprise customers, with the ability to position Cloudflare as a key enabler of strategic business outcomes.
• Strong coaching and mentorship abilities, with a passion for helping colleagues grow and improve.
• Highly self-motivated, entrepreneurial, and resilient, thriving in a fast-paced, high-growth environment with a consistent focus on long-term goals.
• Proficiency in advanced sales and business intelligence platforms (e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC framework application).
• Bachelor's degree required, with a technical background (e.g., engineering, computer science, MIS) highly preferred.
• Ability to travel as required to engage with key customers and internal teams.
• Language Skills: English & Hebrew

Smartsheet is looking for a Strategic Account Executive to join our EMEA organisation. You will be responsible for increasing software and services sales by expanding existing customers' adoption along with targeting new logo acquisition. This is an incredibly exciting opportunity to help build out a strategically important vertical for Smartsheet.

This role is based at Smartsheet in Munich, Germany (hybrid eligible) and reports to the Senior Regional Director, Large Enterprise - EMEA.

You will:

• Exceed quarterly and annual software and services sales quotas
• Lead primary and secondary account teams by partnering with Solution Engineering, Consulting, Customer Success, Customer Outcomes, Marketing and Sales Development
• Develop short and long-term growth and renewal strategies across your customer base
• Balance tactical execution whilst ultimately targeting complex, high-value solution-based deals
• Proactively develop unsolicited proposals that align with customer initiatives and position Smartsheet as an enterprise software solution provider
• Accurately forecast sales opportunities, while tracking and using critical metrics that predict sales success
• Perform other duties as assigned

You Have:

• 5+ years of experience selling enterprise software or services
• Fluency in English & German is required
• Demonstrable track record of exceeding assigned quotas and receiving recognition for high-performance
• Demonstrable experience building relationships with senior line-of-business leaders, IT executives and operational managers within Enterprise organisations (>5,000 employees)
• Understanding and experience of selling directly and through partners
• Proven ability to manage a large and diverse pipeline of sales opportunities
• Proven experience in developing successful go-to-market strategies
• Proven experience executing complex, solution-based strategic sales processes
• World class sales basics in terms of pipe generation approaches, territory planning, account planning and deal execution
• Highly accountable for actions and performance
• Resilient and adaptable to change
• High integrity with the ability to build trust
• Excellent instinct and judgment to make sound choices
• Strong self awareness in terms of strengths, weaknesses and where to have the highest impact
• Comfort in ambiguity with the ability to translate complexity into clarity
• High humility with a mindset of continuous improvement
• Curious, creative and able to respectfully challenge
• Self-motivated and driven by a need to make a difference
• Provides leadership by leveraging collective strengths, providing vision and by buying into collective objectives
• Legally eligible to work in Germany on an ongoing basis

Smartsheet seeks a highly accomplished Enterprise Account Executive to drive significant revenue growth within a select portfolio of large enterprise accounts (5,000+ employees) while also acquiring new customer logos. This strategic role focuses on deepening existing customer relationships and expanding Smartsheet's footprint within these key accounts. You will develop and execute comprehensive account plans, drive cross-selling opportunities, and land new departments across the enterprise. You will have a history of exceeding quota attainment and winning new customer accounts. 

This is a highly impactful role for a driven and results-oriented sales professional who thrives in a collaborative environment and excels at building long-term customer partnerships.

This role is based at Smartsheet in Munich, Germany (hybrid eligible) and reports to a Regional Director, DACH Sales.

You Will:

• Exceed quarterly and annual software and services sales quotas by driving expansion sales within a portfolio of accounts that are in early-stage maturity with Smartsheet
• Lead primary and secondary account teams by partnering with Sales Engineering, Consulting, Customer Success, Marketing and Sales Development
• Qualify inbound leads and run new business sales cycles from end to end
• Acquire new business for Smartsheet by selling our full suite of products/services/solutions
• Develop short and long-term growth and renewal strategies across your customer base
• Execute complex, high-value solution-based sales processes
• Develop & execute strategic account plans for less than 30 enterprise accounts (5,000+ employees).
• Drive revenue growth through cross-selling, upselling, and landing new departments.
• Build & maintain strong, long-term customer relationships at all levels.
• Lead & collaborate with cross-functional teams (Sales Engineering, Consulting, Customer Success, Marketing).
• Manage & close complex sales cycles, including needs analysis, solution design, and contract negotiation.
• Accurately forecast sales opportunities and track key performance indicators (KPIs).
• Leverage Smartsheet and other sales tools to manage accounts and track progress.
• Champion Smartsheet's values and contribute to a positive & collaborative team environment.
• Perform other duties as assigned.

You Have:

• 5+ years of successful enterprise software sales experience with a proven track record of exceeding quotas.
• Experience using MEDDICC and solution selling methodologies.
• Demonstrated experience building & maintaining strong, long-term customer relationships at the executive level within large enterprise accounts.
• Proven ability to drive cross-selling and land new departments within existing customer organizations.
• Experience of working with partners for resale and implementation.
• Expertise in developing and executing complex sales cycles and closing large, strategic deals.
• Strong understanding of SaaS business models and the competitive landscape.
• Proficiency in CRM systems (e.g., Salesforce) and other sales productivity tools.
• Excellent communication, presentation, and interpersonal skills.
• Strong analytical & problem-solving skills.
• Bachelor's degree or equivalent experience.
• Fluency in German & English is required
• Legally eligible to work in Germany on an ongoing basis.

Smartsheet seeks a highly motivated and results-oriented New Business Account Executive to drive revenue within our Commercial DACH segment (SMB Market). You will have a history of exceeding quota attainment and winning new customer accounts. This important role is dedicated to acquiring new logos with accounts between 1-199 headcount, however, also holds responsibility to expand Smartsheet's footprint within a select number of existing customers.

This role is part of the Commercial Sales team and is based at Smartsheet in Munich, Germany  (hybrid eligible) and reports to a Regional Director, Commercial Sales.

You Will:

• Manage/develop new business within a large portfolio of Commercial accounts (1-199 employees)
• Drive a blended pipeline of inbound leads and self-sourced outbound activity (~60/40 split), working independently and alongside the BDR team to generate net new business
• Act as the subject matter expert in the features, benefits and application of Smartsheet’s products and solutions
• Qualify inbound leads and run new business sales cycles from end to end
• Conduct needs assessment calls with specific prospects
• Acquire new business for Smartsheet by selling our full suite of products/services/solutions
• Maintain accurate and up-to-date records via SalesForce
• Meet or exceed sales quotas by qualifying prospects
• Schedule online product demonstrations
• Execute effectively using consultative and solution oriented sales plans
• Ensure customer success in maximizing the value of Smartsheet solutions
• Consult with customers in defining collaboration goals, success criteria and program strategy, in order to ensure the customer perception of value that leads to sales renewal and expansion
• Develop account plans for all strategic opportunities in your pipeline
• Perform other duties as assigned

You Have: 

• 1/2 years proven sales track record – preferably in a SaaS environment
• Fluency in English & German is required
• Experience in managing and maintaining customer relationships in a B2B environment
• Formal understanding of Solution/Consultative Selling
• Ability to gain an in-depth knowledge of Smartsheet’s products and services, their functionality and applications in customer learning and development initiatives
• Must know and understand how to leverage each stage in the sales cycle to advance the sale
• Promotes the importance of collaboration within and across our business to create, capture, share and maximize value. Interacts effectively with others; is considerate and approachable; values, respects, and welcomes differences and others’ perspectives; is mindful of own authority and personal impact.
• Proven ability to prospect and manage a designated territory to maximise revenue growth
• Establishes clear goals and priorities for the business; translates strategy into action plans; keeps the business focused on the core drivers of profitable growth. Holds self and others accountable for performance goals; does what is needed to ensure the business consistently delivers with excellence.
• Excellent written / verbal communication skills to interact with senior level corporate management
• Passion for working with emerging technologies and an ability to understand new technical concepts    
• Proficiency with Salesforce, Sales Navigator & ZoomInfo 
• Bachelor’s degree or the equivalent combination of other post-secondary education
• Legally eligible to work in Germany on an ongoing basis

Smartsheet seeks a highly motivated and results-oriented Commercial Account Executive to drive significant revenue growth within a designated geographic region within the Commercial segment (0-500 employees). You will be responsible for expanding existing customer relationships across the entire portfolio of accounts within your assigned geography. You will develop and execute strategic account plans, drive cross-selling and upselling opportunities, and ensure swift customer adoption of Smartsheet solutions. This role requires a strong understanding of local market dynamics, the ability to build and maintain strong customer relationships, and a proven track record of success in achieving sales targets within a defined geographic territory.

This role is based at Smartsheet in Munich, Germany (hybrid eligible) and reports to a Regional Director, DACH Sales.

You Will:

• Build and manage a sales pipeline to meet and exceed software and services sales quotas within your book of business.
• Manage and close complex sales cycles, including needs analysis, solution design, and contract negotiation, utilizing solution selling and the MEDDICC framework.
• Develop and execute strategic account plans for a defined set of key accounts in the Commercial segment (0-500 employees).
• Run high-quality discovery, aligning with customers on business drivers and strategic objectives to create an evaluation plan that has clear timelines and drives urgency.
• Develop and maintain strong relationships with local channel partners to identify and pursue new opportunities.
• Stay abreast of local market trends, competitive landscapes, and business dynamics within the assigned geographic region.
• Manage strategic sales motions alongside transactional, high-volume opportunities.
• Develop new business opportunities within existing customers by analysing and proactively targeting high-value needs across multiple departments and lines of business.
• Leverage existing relationships to expand Smartsheet's footprint and drive revenue or growth during renewals.
• Expand Smartsheet brand awareness at the C-suite, operational, and team level.
• Consult with clients in defining business objectives, success criteria, and program strategy to ensure the customer perception of value that leads to sales renewal and expansion.
• Lead and collaborate with cross-functional teams (Sales Engineering, Consulting, Customer Success, Marketing, Sales Development) to achieve sales objectives.
• Accurately forecast sales opportunities and track key performance indicators (KPIs) to measure success.
• Leverage Smartsheet and other sales tools (Salesforce, Clari, Outreach, Tableau) to manage accounts, track progress, and increase efficiency.
• Perform other duties as assigned

You Have:

• 2+ years of successful SaaS sales experience with a proven track record of exceeding quotas in the Commercial segment.
• Fluency in English & German is required
• Demonstrated experience building and maintaining strong, long-term customer relationships within the Commercial segment.
• Proven ability to drive cross-selling and upselling opportunities within existing accounts.
• Experience with solution selling and the MEDDICC framework.
• Strong understanding of SaaS business models and the competitive landscape in the Commercial segment.
• Proficiency in CRM systems (e.g., Salesforce) and other sales productivity tools.
• Excellent communication, presentation, and interpersonal skills.
• Strong analytical & problem-solving skills.
• Bachelor's degree or equivalent experience.
• Legally eligible to work in Germany on an ongoing basis

About the Role

As a VP Strategy, you’ll lead the strategic vision for our German market, acting as the driving force behind integrated brand and digital transformation for our top-tier partners. You will champion a culture of strategic excellence, moving beyond distinct channels to create holistic, data-driven, and culturally relevant narratives. We are looking for someone who is passionate about seeking new opportunities to create impactful work that bridges the gap between creativity, data, and technology.

Responsibilities

• Lead and direct the Strategy capability within Germany, ensuring local output aligns with global standards of excellence.
• Partner directly with C-level clients to define their long-term brand visions, digital roadmaps, and business objectives.
• Translate complex business challenges into sharp, actionable creative briefs and strategic frameworks that inspire our creative and tech teams.
• Oversee the development of integrated strategies across multiple touchpoints—including brand, digital, social, and experience design.
• Collaborate closely with the Managing Director and Regional Head of Strategy to drive organic growth and identify new business opportunities within the DACH region.
• Lead high-stakes pitches and presentations, crafting compelling narratives that win new business and expand current remits.
• Mentor and manage a team of strategists and planners, fostering a collaborative environment that encourages professional growth and innovation.
• Analyse German market trends, consumer behaviours, and emerging technologies to keep our clients ahead of the curve.
• Orchestrate collaboration between cross-functional teams (Creative, Data, Media, and Tech) to ensure strategy is effectively pulled through to execution.

About You

The essentials:

• 10+ years of experience in strategy (brand, digital, or integrated) within a creative agency or consultancy environment, with a proven track record of leadership.
• Fluency in German and English (both written and spoken) is mandatory for this role to effectively navigate the local market and global network.
• Deep understanding of the German (DACH) marketing landscape, cultural nuances, and consumer behaviors.
• Strong experience in leading and winning new business pitches.
• Ability to simplify the complex: you can turn piles of data and research into a single, piercing insight.
• Excellent presentation and storytelling skills, with the charisma to command a room of senior stakeholders.
• Experience managing and inspiring high-performing teams.

Not a must, but a plus:

• Experience working with automotive, tech, or luxury FMCG clients.
• A background that combines both traditional brand planning and modern digital/CX strategy.
• Industry recognition or awards for effectiveness or strategic thinking.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

#LI-FP1

About the role

Monks is looking for a Senior Account Manager to join our BMW & MINI team, with experience managing large-scale social media and creative projects. to work for one of the world’s most iconic automotive accounts. 

Our ideal candidate has superb communication and documentation skills, identifies gaps, develops processes, and is comfortable leading by example. Most importantly, they must have a passion for social media, a desire to continuously be up to speed on the latest trends (social, tech, culture, etc), and aspirations for greatness!

You are a social-media-savvy professional, with experience in social media asset management. You are a people person with a positive attitude and the ability to organize and influence people within & outside the organisation.

Based in Munich, this position will be part of a dedicated team embedded with our BMW & MINI account, so the client-facing experience is a must.

Key Responsibilities

• Manage client social needs ranging from content calendar creation to campaign execution, and any other type of digital project that might be thrown your way 
• Increase social engagement and facilitate the online community of the brands we work with.
• Responsible for planning and goal setting across all the Brand Channels, using Social Media Management Tool, such as Brandwatch.
• You will create, research and optimise timely and engaging content optimised for platform used
• You will develop and maintain the relevant governance mechanisms suited to the project.
• You'll not only identify and cultivate new opportunities, but you will also work with team leads from social, creative, technical and growth teams to explore and win these opportunities. Propose new ideas and concepts for social media content
• Ensure the final deliverables and outcomes are consistent with the brief timeline, client’s strategy, brand, and creative goals, as well as our own quality standards.
• You will identify target customers and plan for increased engagement within that customer target.
• Continuously improve by capturing and analysing the appropriate social data/metrics, insights and best practices and then acting on the information
• Researching social media trends and informing the client of changes that are relevant to marketing activities

About You

• 5+ years’ experience in client-facing digital advertising, account management, or creative production roles.
• Strong understanding of digital content, creative campaign processes, and digital platforms.
• Experience with pitches, proposals, and creating compelling presentation decks; persuasive and highly organized.
• Quick to grasp and articulate client business goals and what needs to be achieved.
• Passionate about digital, emerging technologies, and cultural trends.
• Skilled at coordinating, planning, and communicating—able to represent Monks to clients and internal teams.
• Excellent German and English—both written and verbal.

●  Relationship builder, partnership thinker, and positive team player; an inspiring presence for both clients and colleagues.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

#LI-FP1

About the Role

As an Account Manager, you’ll act as the primary day-to-day partner for our tech clients, building and implementing AI technology for marketing automation. You will serve as the bridge between the client and our internal teams, ensuring smooth project delivery and a high-quality client experience. We are looking for someone who is passionate about seeking new opportunities to create impactful work.

Responsibilities

• Drive day-to-day client deliverables, ensuring all Service Level Agreements (SLAs) are adhered to.
• Act as the day-to-day liaison between the client and internal PMO and maker teams to ensure on-time delivery.
• Manage the overall client experience, ensuring all client feedback and approvals are diligently tracked and received.
• Address routine client concerns independently while proactively identifying potential issues and proposing solutions.
• Translate client priorities into clear briefs by leveraging a deep understanding of the breadth of Monks products and services.
• Identify potential upsell opportunities to discuss with senior roles, contributing to the core commercial function of developing business.
• Support renewals and contribute actively to client retention strategies.
• Prepare and present routine performance reports to clients, fulfilling reporting requirements for senior account leadership.
• Facilitate client onboarding and provide guidance on maximizing service value for routine projects.
• Gather feedback and insights to help improve services and inform product or strategy decisions.

About You

The essentials:

• Deep understanding of technology, large experience using AI within the daily account management workflows, staying current with AI trends and advancements.
• Solid Project Management & Delivery: Competent experience in client project management, with a track record of driving day-to-day deliverables and managing SLAs.
• Client Communication & Tracking: Strong ability to ensure all client feedback is tracked and approvals are received, serving as a reliable liaison for internal teams.
• Monks Product Knowledge: Solid knowledge (or the ability to rapidly acquire it) of the breadth of Monks products and services to effectively advise clients.
• Problem Solving: Ability to address routine client concerns independently and proactively propose solutions to potential issues.
• Commercial Awareness: Capability to identify potential upsell opportunities and support retention strategies.

Not a must, but a plus:

• Experience supporting senior client leadership roles in team management efforts.
• Experience contributing to discussions that inform product or strategy decisions based on client ambitions.

#LI-FP1

About the Role

As an Account Manager, you’ll act as the primary day-to-day partner for our tech clients, building and implementing AI technology for marketing automation. You will serve as the bridge between the client and our internal teams, ensuring smooth project delivery and a high-quality client experience. We are looking for someone who is passionate about seeking new opportunities to create impactful work.

Responsibilities

• Drive day-to-day client deliverables, ensuring all Service Level Agreements (SLAs) are adhered to.
• Act as the day-to-day liaison between the client and internal PMO and maker teams to ensure on-time delivery.
• Manage the overall client experience, ensuring all client feedback and approvals are diligently tracked and received.
• Address routine client concerns independently while proactively identifying potential issues and proposing solutions.
• Translate client priorities into clear briefs by leveraging a deep understanding of the breadth of Monks products and services.
• Identify potential upsell opportunities to discuss with senior roles, contributing to the core commercial function of developing business.
• Support renewals and contribute actively to client retention strategies.
• Prepare and present routine performance reports to clients, fulfilling reporting requirements for senior account leadership.
• Facilitate client onboarding and provide guidance on maximizing service value for routine projects.
• Gather feedback and insights to help improve services and inform product or strategy decisions.

About You

The essentials:

• Deep understanding of technology, large experience using AI within the daily account management workflows, staying current with AI trends and advancements.
• Solid Project Management & Delivery: Competent experience in client project management, with a track record of driving day-to-day deliverables and managing SLAs.
• Client Communication & Tracking: Strong ability to ensure all client feedback is tracked and approvals are received, serving as a reliable liaison for internal teams.
• Monks Product Knowledge: Solid knowledge (or the ability to rapidly acquire it) of the breadth of Monks products and services to effectively advise clients.
• Problem Solving: Ability to address routine client concerns independently and proactively propose solutions to potential issues.
• Commercial Awareness: Capability to identify potential upsell opportunities and support retention strategies.

Not a must, but a plus:

• Experience supporting senior client leadership roles in team management efforts.
• Experience contributing to discussions that inform product or strategy decisions based on client ambitions.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

#LI-FP1

About the Role

As a Business Director, you’ll act as the architect of growth for a premier portfolio of German Automotive icons and global CPG leaders. You don’t just manage accounts; you lead the digital evolution of brands that are synonymous with German engineering and consumer trust.

In this role, you bridge the gap between "Old Excellence" and "New Culture." You will translate the complexity of automotive hardware and the fast-moving trends of consumer goods into high-impact, social-first ecosystems. You are the strategic heartbeat of the partnership, ensuring that Monks’ global capabilities—from AI-driven production to experiential tech—are deployed to solve the unique challenges of the German market.

Responsibilities:

• Advise C-Suite stakeholders (CMOs and Marketing Directors) on navigating the shift from traditional "push" marketing to community-driven, data-led storytelling.

• Manage the commercial health and P&L of your client cluster, designing growth roadmaps that identify untapped revenue streams.

• Bridge the gap between German client headquarters and Monks’ global hubs, ensuring global best practices are localised effectively.

• Navigate complex ecosystems, balancing German legal/compliance requirements with the need for agile, real-time content production.

• Integrate cross-functional teams across Data, Film, Social, and Tech to ensure campaigns are measurable digital ecosystems.

• Mentor and scale a high-performing account team, fostering a "maker" mindset and overseeing professional growth.

• Implement rigorous workflows to ensure "Perfect Delivery," commercial scoping, and resource efficiency.

• Champion the integration of proprietary AI tools into client workflows to drive efficiency and personalised marketing at scale.

About You

The essentials:

• 10+ Years of Experience: A proven track record in top-tier agencies or digital consultancies, with at least 5 years leading multi-million Euro accounts.

• Industry Authority: Deep knowledge of the Automotive and CPG sectors and the ability to balance long product cycles with rapid social trends.

• Commercial Mastery: High financial literacy regarding margins, resource utilization, and negotiating complex MSAs.

• Strategic Architecture: The ability to design 12-month digital strategies while managing granular production crises.

• Linguistic Power: Professional-level Native German and Fluent English.

• Resilience: The ability to remain calm and decisive within a high-pressure, hyper-growth global agency environment.

Not a must, but a plus:

• The "Hybrid" Edge: Experience in integrated production or a background in data-driven marketing.

• Networker: A strong personal network within the German marketing landscape.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

#LI-FP1

About the Role 

As the Business Director for our BMW & MINI Social Media hub, you will be the strategic heartbeat of one of the world’s most iconic automotive accounts. You are responsible for orchestrating a unified social presence across 26 markets, ensuring that "The Ultimate Driving Machine" and MINI’s "Big Love" spirit are translated into high-performing, culturally relevant content.

You will oversee a high-performance team to deliver social-first excellence while nurturing relationships at the C-suite level. We are looking for someone who is passionate about seeking new opportunities to create impactful work.

Responsibilities:

• Strategic Orchestration: Lead the social roadmap for BMW & MINI across EMEA, ensuring 26 markets operate with a "centralised strategy, localised execution" mindset.
• Growth & Profitability: Own the P&L for the social account. Identify organic growth opportunities and develop and execute long-term client strategies that align with the client’s brand roadmap and lead to significant account expansion.
• Lead and mentor a multidisciplinary team, fostering a culture of high performance, strategic thinking, and commercial focus.
• Senior Stakeholder Management: Act as a trusted advisor to BMW/MINI marketing leads. You must be able to defend bold creative work while speaking the language of business KPIs and ROI.
• Oversee the delivery of complex scopes of work across social, production, experience, and data, ensuring operational excellence and perfect delivery.
• Collaborate with internal leadership and global account teams to align organisational capabilities with client ambitions and resolve complex escalations.
• Safeguard revenue growth and business planning, ensuring targets and KPIs are hit while identifying opportunities for new assignments that add value.
• Design workflows and processes that improve efficiency and profitability, ensuring the correct flow of projects from beginning to end.
• Operational Excellence: Oversee the "Central Hub" that services the markets. Streamline workflows between creative, production, and media teams to ensure speed-to-market.
• Market Harmonisation: Ensure that a campaign launching in Germany resonates just as powerfully in Portugal or Poland, managing the delicate balance of brand safety and local edge.
• Innovation Leadership: Keep the brands at the forefront of social trends.

About You

The essentials:

• 10+ years of industry experience with 5+ years in a lead role managing high-value, interdisciplinary work.
• Exceptional "Strategic Architect" capabilities: able to design long-term strategies that drive client growth.
• Deep mastery of social media and a strong background in (and love for) the automotive industry.
• Strong operational and commercial acumen, with an understanding of the financial levers that drive profitability.
• Proven track record of building trust-based relationships with top-tier advertisers and influencing senior stakeholders.
• Native in German and fluent in English 

Not a must, but a plus:

• Experience working with global account teams and coordinating across international offices.
• Previous experience in a "hybrid" role combining business leadership with production oversight.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

#LI-FP1