Are you a strategic thinker with a talent for solving problems and driving tangible business outcomes?  Do you thrive in roles where you get to obsess over consumer business growth and provide data driven insights? If this sounds like you, then we’d love to chat!

As Strategy & Operations Manager, you are responsible for driving efficient growth by providing data driven support in shaping and optimizing our global growth and marketing strategies. Your focus will be on various consumer topics such as customer acquisition, user activity, user retention, and new verticals adoption, on a global level.

Collaborating closely with Marketing Leadership and various stakeholders across the company, you will have the opportunity to obsess over our consumer growth, identify investment opportunities, and help ensure efficient allocation of spend to maximize our ROI, through rigorous monitoring of our key performance metrics.

Your ability to blend analytical problem-solving with business acumen and creative strategic thinking will be critical in steering our company toward sustained long-term success.

What you’ll be doing

• Collaborate with key stakeholders to drive our Growth and Efficiency OKRs, focusing on areas such as New Customer Acquisition, Retention, User Activity, and Cost Per Acquisition (CPA)
• Evaluate the impact of selected marketing tactics, track our brand performance and develop our marketing funnel strategies (e.g. to improve the awareness and consideration of Wolt)
• Facilitate weekly business review meetings and collaborate daily with Regional Marketing Directors and Regional Heads of Strategy & Planning
• Provide data driven insights for the allocation of our marketing budget across various channels, funnel stages and incentives, both online and offline, in order to optimize the growth of the platform
• Manage global Business Development projects, such as building new investment frameworks and scaling them across the markets
• Lead and coordinate global acceleration initiatives driven by the growth and marketing teams to help ensure consistent execution, impact and follow-up
• Facilitate knowledge exchange and maximize performance by collecting and sharing best practices across different regions and markets

 Our Humble Expectations

• You have 4+ years of work experience within similar industries, consulting, investment banking, technology or related. Experience from e-commerce, digital marketing as well as growth strategy is a plus.
• You enjoy solving problems, you are comfortable with data and have solid analytical skills and are experienced with online analytical tools (SQL a plus)
• You have experience in forecasting, financial planning & budget allocation
• You have an analytical approach when using data to design, develop and execute marketing strategies
• You have excellent Excel and data handling skills
• You have strong attention to detail and ability to own a project, work independently and ask for guidance when needed
• You do not shy away from getting your hands dirty, building and testing - you have prior experience in a fast-moving environment with a strong focus on achieving targets and getting things done
• You communicate clearly and concisely in written and verbal comms and are fluent in English

Boomi provides the foundation on which your business can evolve and innovate. According to a recent survey by Vanson Bourne, connected businesses are far outpacing their competitors. We help organizations connect everything and engage everywhere across any channel, device or platform. More than 7,000 organizations are using Boomi to run better, faster and smarter.

Working at Boomi means doing what you love. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact in technology and want to build something big. If you are passionate about solving hard problems, enjoy working with world-class people and developing cutting edge technology, you should explore a career with Boomi. Learn more at http://www.boomi.com/  or visit Boomi Careers.

Here in Boomi Professional Services, we pride ourselves on our industry leading expertise, high quality delivery and outstanding customer experience that leads to the “right first time” fast time to value service that our customers receive. This is a key reason why customers choose Boomi and Boomi Professional Services. In this role, you will implement the Boomi platform and develop Boomi integrations and APIs for our customers. Join us to do the best work of your career and make a profound social impact as a Boomi Integration Platform Developer in our Professional Services team.

Location: Spain/UK/Germany/France/Netherlands

Key Responsibilities  

As a Boomi Integration Platform Developer you will be supporting Boomi Platform implementation remotely for the clients based all over Europe, Middle East and Africa region. Travelling of up to 20% of the work time might be required. 

Your core duties will include, but are not limited to:  

• Working closely with Project Managers from the region to design and develop integration solutions. 

• Evaluating customer applications to assess integration approach. 

• Being a product expert of Boomi applications including the AtomSphere integration platform and learning other parts of the Boomi platform. 

• Recommending best practices for implementing, managing, and governing integrations using the Boomi AtomSphere integration platform. 
• Defining and promoting the adoption of best practices of Boomi's products across the internal and external user community. 
• Providing support and coaching to junior team members.

Essential requirements   

• Multiple years of experience working with enterprise integration tools, middleware technologies, and application and data integration patterns including JMS, SOAP/REST web services, databases. 

• Practical experience implementing services-oriented architecture design and enabling technologies including messaging, XML, JSON, web services, and HTTP. 

• Advanced knowledge of common business systems (CRM, SFA, ERP) and processes (lead to cash, requisitions, order management, etc.) 

• General knowledge of key application infrastructure components such as VMware, storage (NAS, SAN, SMB), Java JVM, networking (firewall, load balancing, proxies). 

• Good communication and interpersonal skills combined with fluent knowledge of written and spoken English. 

Desirable requirements  

• Database skills including SQL, data modelling, and databases (e.g. MS SQL Server, MySQL, Oracle).

• Development scripting skills with Java, Groovy, JavaScript.

• 1 year plus experience using the Boomi platform would be advantageous.
• Experience working in a professional services consulting business / working directly with customers.
• Experience providing coaching and support to junior team members.

• Additional language capabilities other than English.

What you’ll achieve

As a Consultant you will work closely with customers to understand their requirements, assist with project scoping and build innovative solutions to solve business problems. You’ll have the opportunity to learn more about the Boomi platform and grow your skills as a developer/consultant. You will be joining Boomi at an exciting time of growth and innovation.

#LI-LM1

Mission Brief

As a Recovery Operations Engineer in the Reusability Program, you define and mature the CONOPS for post‑flight recovery, refurbishment, and return‑to‑flight of reusable launch vehicle elements. You enable safe, repeatable, and cost‑efficient reuse by embedding recovery and refurbishment considerations into vehicle design, ground operations, and long‑term fleet operability from the outset. 

Your Role in Our Space Mission

• Define and evolve recovery Concept of Operations (CONOPS), covering primary recovery scenarios as well as fallback scenarios, from landing through return‑to‑flight
• Evaluate and down‑select launch sites, landing zones, and ranges with respect to recovery feasibility, safety, and operations
• Specify and assess recovery ground support equipment (GSE), including cranes, transport frames, barges, and port infrastructure
• Define refurbishment and recycle processes, including inspection flows, repair scope, turnaround timelines, and reuse limits
• Drive maintainability and operability requirements into vehicle and system design
• Support integration and payload processing concepts where recovery impacts launch‑site operations
• Contribute to fleet and lifecycle management strategies, including inspection intervals and retirement criteria
• Develop and maintain operational cost models, including recovery, refurbishment, infrastructure, and reuse cost functions, and support cost estimation and trade studies to inform architectural and program‑level decisions 

Qualification Checklist 

Education & Technical Background 

• Engineering education in aerospace, mechanical, civil, naval, industrial, or a closely related field, or equivalent senior industry experience 
• Technical background in launcher ground operations plus recovery and refurbishment concepts for reusable launch vehicle hardware 
• Proven knowledge of transport, handling, lifting, storage, inspection, and repair of large aerospace hardware and associated ground support equipment
• Proven knowledge of large‑scale logistics and ground infrastructure as primary drivers of operability, cost, and turnaround time in a reusable launch vehicle fleet 

Experience 

• 5–10+ years in launch vehicle programs, recovery programs, or large‑scale aerospace hardware projects
• Direct involvement in designing and evaluating end‑to‑end CONOPS, covering recovery logistics, ground support equipment, refurbishment, maintainability, and return‑to‑flight
• Practical work with large ground support equipment and infrastructure, including recovery assets, lifting systems, transport solutions, hazardous substances supply systems and launch-site or port environments
• Hands-on exposure to launch vehicle or aircraft refurbishment and post‑operation processing, including inspection strategies, repair scope definition, structural and systems assessments, and reuse or return‑to‑service considerations.
• Demonstrated ability to assess how recovery and ground operations concepts drive launcher architecture, interfaces, access requirements, and design margins
• Proven involvement in operational trade studies, addressing feasibility, cost drivers, turnaround time, and risk across alternative recovery and refurbishment approaches

Skills & Competencies 

• Ability to architect recovery and refurbishment CONOPS that are technically executable and scale with fleet growth 
• Strong judgement balancing launcher design, ground support equipment capability, logistics constraints, safety, cost, and schedule
• Deep practical knowledge of ground support equipment-driven constraints and their impact on recovery methods and launcher interfaces
• Clear command of maintainability and refurbishment drivers, including access, wear mechanisms, handling damage, and inspection effort
• Capability to challenge launcher and ground design decisions based on operational realism rather than theoretical optimization
• Structured decision‑making under uncertainty, grounded in experience with real hardware, infrastructure, and field operations
• Fluent in English (German is a plus) 

Benefits 

• Employee Participation Program: Share in our success through our virtual company share program
• 30 days of vacation: Enjoy the days off to relax and recharge
• Company pension plan: Secure your future with our company pension plan, featuring a 20% employer contribution after the probation period
• Subsidised lunch: Stay energised with delicious, subsidised lunches every day
• Public transport ticket: Commute with ease using a fully financed Deutschlandticket
• Sport Clubs membership: Stay fit with our sponsored sports club memberships (EGYM Wellpass)
• Individual learning allowance: Grow your skills with an individual learning budget granted after the probation period
• Childcare allowance: Receive a childcare allowance for your non-school-age children
• And Much More! Discover additional perks and benefits when you join our team        

Who we are

We are Isar Aerospace and we are at the forefront of New Space building a modern space business to enable faster, better and cheaper access to space.

Our mission is to help democratise space and use it for good in order to improve life on Earth now and for the future generations.

We are a fast-growing company aiming to provide sustainable and environmentally friendly launch solutions for small and medium-sized satellites and constellations into Low Earth Orbit. The company is privately funded by world-leading technology investors with strong commitment and support and our team is made of driven and talented people with a real passion for space innovation.

We're making rockets in a way that hasn't been done before disrupting a traditional industry. If you are up for the challenge, want to work on cutting-edge projects and be part of a team changing the world for better, come, join us and launch your career!

Want to find out more about us?

Visit www.isaraerospace.com

Data Protection

We process your personal data for the purpose of managing the recruitment process and assessing your application. For detailed information on how your data is processed, including your rights, please refer to our Privacy Policy.

Disclaimer

Isar Aerospace SE is an equal-opportunity employer committed to fairness and inclusivity. We do not prioritize any specific religion, gender, nationality, or background. Due to security clearance requirements, affiliations with countries listed under § 13 para. 1 no. 17 SÜG may affect the application process. All qualified applicants are encouraged to apply.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Worldwide Alliances & Channels team is responsible for developing and managing a global community of partners that helps ambitious businesses with industry-leading payments and financial infrastructure solutions and services. These partnerships provide Stripe with the opportunity to unlock our market opportunity, supporting us in accelerating our users growth across all market segments from Startup to Enterprise companies.

What you’ll do

We are looking for an enthusiastic Partner Development Manager (PDM) to join the EMEA Alliances & Channels team. As a Partner Development Manager (PDM) , you will cultivate and develop Stripe’s Consulting/Services and Technology partnerships.

This is both a partner relationship and a revenue-generating role working daily with the regional sales teams. This highly cross functional role also includes executing Stripe’s global partner programs, partner marketing, partner enablement and partner co-selling initiatives across the region, driving partner participation and engagement. 

As the successful candidate, you will have experience in Enterprise sales and/or partner management in the high tech or payments industry, preferably with experience working with consulting (Systems Integrators, Services firms, Development Agencies) and/or technology (software companies, ISVs, cloud companies, infrastructure companies) partnerships. The successful candidate will have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions, and work cross-organizationally. An understanding of the economics of the payments space and the ecommerce ecosystem would be a bonus.

Responsibilities

We are looking for an enthusiastic Partner Development Manager (PDM) to join the EMEA Alliances & Channels team. As a Partner Development Manager (PDM) , you will cultivate and develop Stripe’s Consulting/Services and Technology partnerships.

This is both a partner relationship and a revenue-generating role working daily with the regional sales teams. This highly cross functional role also includes executing Stripe’s global partner programs, partner marketing, partner enablement and partner co-selling initiatives across the region, driving partner participation and engagement. 

As the successful candidate, you will have experience in sales and/or partner management in the high tech or payments industry, preferably with experience working with consulting (Systems Integrators, Services firms, Development Agencies) and/or technology (software companies, ISVs, cloud companies, infrastructure companies) partnerships. The successful candidate will have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions, and work cross-organizationally. An understanding of the economics of the payments space and the ecommerce ecosystem would be a bonus.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of managing partnerships and/or sales for high-tech or financial services organizations
• Successful track record of developing and growing partnerships 
• Professional and technical knowledge, as well as an understanding of industry trends and the key players in the competitive landscape
• Proven ability to consistently meet and exceed sales targets and quotas.
• Demonstrated ability to negotiate high-value deals with a C-level audience and positively influence the outcome
• Highly organized self starter with strong multi-tasking skills, who can take ownership, influence others and be efficient in ambiguous situations
• Strong written and verbal communication skills
• Bachelor’s Degree 
• Willingness to travel 

Preferred qualifications

•  Experience working in the financial services/payments industry

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

What you’ll do

As the head of our Commercial New Business team for DACH, you’ll play an instrumental role in fueling Stripe’s growth in the market through new customer acquisition and setting the long term strategy to Stripe’s trajectory for this user segment. You'll lead and coach high-performing account executives, helping them deliver on ambitious targets, as well as roll up your sleeves to work directly with users and prospects. We are looking for an individual who is keen to work alongside a high-performing team of individuals to navigate complex organizations, find new opportunities to make payments a competitive advantage for their businesses, and evolve our joint go-to-market in new ways.

Responsibilities

• Recruit, develop and lead a team of sales professionals, with a particular focus on the Commercial segment in DACH
• Develop the long-term vision and strategy for the team and manage day-to-day operations, with a focus on performance against key sales metrics
• Be accountable for increasing revenue and new client acquisition at high rates of growth
• Driving deal strategy and execution including strong pipeline development, opportunity/renewal management, and forecasting
• Coach and guide the team in developing consultative and solution-based sales skills through all facets of the sales cycle
• Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level
• Inspire, motivate and enable personal and career development of team members, both to promote career growth and to increase impact for Stripe
• Collaborating closely with key stakeholders across Sales, Product/Connect, Sales Ops, S&O, Marketing, GTM Partnerships, and others
• Participate in industry events to help support positive market awareness

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. 

Minimum requirements

• 10+ years of relevant sales experience
• Track record leading sales teams to success in ambiguous environments
• Experience consistently forecasting and managing a high growth business for multiple quarters
• Thrives in settings with a high level of autonomy to create strategy, direction, and structure
• Ability to hire, train, and coach a high-performance sales team
• Ability to build executive relationships with customers and ecosystem partners
• Ability to understand and articulate technical concepts, and translate them into industry or business relevant terms
• Proven track record of success within the DACH region
• High professional fluency in German and English

Preferred requirements

• Prior experience in payments
• Prior experience in a sales and/or customer-facing role at a high growth technology company

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe.

What you’ll do

Responsibilities

• Provide a Gold Standard Experience to your assigned accounts’ key stakeholders
• Work with the wider Operations team to provide current state, resources and knowledge to enable Gold Standard Experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development
• Foster long term user relationships that grow loyalty to Stripe and Stripe products
• Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion
• Work closely with Customer Success and other user facing teams as part of a larger effort to support users on Stripe
• Lead user facing meetings both in person and through video chat
• Collaborate on the continued design of this support offering
• Create user-facing content for long term solutions

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Minimum 3 years experience in enterprise level client-facing work
• Strong product sense and energized by the challenge of solving difficult user related problems
• Strong written and verbal communication skills in English and German to support regional based customers
• Ability to lead complex integration conversations in a highly consultative and proactive manner
• Familiarity with APIs and able to explain API concepts to Stripe’s largest and most technical customers
• Familiarity with SQL and is comfortable building basic queries and modifying more complex ones
• Strong technical troubleshooting skills and is comfortable interfacing with technical teams
• A professional, confident and collaborative personality; an adept client relationship manager, capable of engaging in business-level and technical conversations at multiple levels of the organization

Preferred qualifications 

• Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes
• Experience practicing in small to medium scale project management
• Strong organizational skills and self-starting mindset
• Ideal experience with tools like Postman, xCode, Python, Webhooks, ETL 
• Ideal experience in the payments industry
• Good to have Polish or Ukrainian language expertise (Native or Intermediate)

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The DACH team is a highly consultative sales team responsible for both winning new business and driving the growth of Stripe's most strategic customers across Germany, Austria, and Switzerland. We work with the most ambitious market leaders and high-growth innovators — from Personio , FREE NOW, N26 to Westwing — helping them build the financial infrastructure that powers their next stage of growth.

Stripe's payments and financial infrastructure is the engine that unlocks new revenue streams, automates complex local compliance, and drives global expansion for the region's most prominent businesses. This is a pivotal moment for Stripe in DACH — the market opportunity is significant, and we're looking for someone who wants to help shape it.

What you’ll do

As an Enterprise Account Executive, you’ll own the full sales cycle, from prospecting and closing to managing existing relationships and identifying new opportunities to expand Stripe’s footprint within existing accounts. Specifically, we’re looking for someone who can execute on long-term sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals.

Responsibilities

• Work with both new and existing Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue
• Own the full sales cycle, from business case development, to deal structuring and negotiating, to close
• Own a named account list and develop account plans for winning and expanding business with high growth technology companies
• Develop outbound strategies to create and nurture opportunities
• Work with both new and existing Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue 
• Drive deal strategy and commercial negotiations for large, complex renewals
• Develop relationships with executive stakeholders within your book of business
• Be responsible for account mapping and coordinating effective meetings with the appropriate external stakeholders expanding the customer relationship
• Lead and contribute to team projects to develop and refine our sales process and help shape the Stripe sales culture

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 6+ years of sales experience, preferably selling a highly technical product to enterprise customers, with a track record of top performance
• Ability to understand technical requirements and craft solutions across multiple products
• Ability to develop and execute account plans spanning multiple business units across complex organizations
• A knack for working well with a wide range of people, both internally and externally
• Strong presentation skills, particularly for in-person meetings with multiple stakeholders
• Proven ability to lead complex negotiations involving bespoke commercial agreements
• Superior verbal and written communication skills in English and in German. 
• Ability to operate in a highly ambiguous and fast-paced environment
• Strong interest in technology and a deep understanding of the space

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe’s Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will derive maximum value from their investments, leading to project success, retention, and renewal. Few roles provide such a direct impact on the growth of the company.

What you’ll do

You will become a trusted advisor to these customers, will deeply understand their business and their needs, and help them maximize the value they get from Stripe. This role involves working closely with the user account team, senior executives and engaging in product, payments, and technical conversations at multiple levels of the organization. You will be the user’s internal advocate, helping ensure an excellent Stripe experience, and gathering feedback on ways that Stripe can build the next generation of user-focused solutions. You will love this job if you are a natural relationship and business builder. 

Responsibilities

• Lead the post-sale engagement, retention, and growth of your customers, partnering closely with the Account Executive
• Support expansion of your accounts - identify opportunities, drive business outcomes, ensure customers are successful in partnership with the account team
• Build and foster relationships with senior executives in business, product, engineering, finance, and IT in partnership with the Account Executive and team
• Evangelize Stripe customer success stories and customer success systems and processes
• Articulate and drive customer use cases, customer value and expansion while maintaining trusted customer advisor status
• Serve as a trusted payments and commerce advisor to the customer and educate them on the use and benefits of our products and our industry
• Aligned with the account team, perform business reviews to align on business priorities, Stripe product roadmap, review services satisfaction, share usage patterns or insights, surface issues, provide guidance on how to optimize the value from Stripe, and identify product expansion opportunities. 
• Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience
• Drive overall account health including payments performance, cost optimization, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of experience in a client-facing role ideally customer success, managing relationships with large, global, and complex organizations, preferably working with a technical product
• Fluent in both German and English 
• Strong analytical skills and operating rigor
• Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders
• History of success as a consultant, pre-sales, technical account management, or equivalent
• Experience building comprehensive account plans
• Proven track record of achieving targets and goals, preferably in a sales setting
• Track record of managing large, complex projects and/or programs
• Experience handling difficult customers or situations and can demonstrate resolutions
• Must work within a team environment with sales and services peers
• Ability to navigate data and people to find answers
• A strong understanding of our business and products, and an ability to research/self-starter

Preferred qualifications

• Sophisticated business sense and understanding of underlying drivers and strategy of our user’s businesses
• Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions
• Willingness to tackle things on your own
• A capability to work well with a wide range of people, both internally and externally
• The motivation and flexibility to work well in a high-growth environment where things change quickly

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe’s Professional Services team works with our most strategic users; You will work on the highest visibility projects to provide technical expertise to our customers to help accelerate their knowledge, solution design and integrations with Stripe.  This role is responsible for leading strategic conversations and developing plans that will transform the payments and financial infrastructure for leading enterprises. 

What you’ll do

As an Implementation Consultant at Stripe, you will drive Stripe’s future growth engine by leading prospective clients through the integration process and turning them into happy and productive Stripe users.

Responsibilities

• Own the full implementation cycle from signed-to-live for mid-market and enterprise companies.
• Be responsible for proactively developing and project managing a customer’s integration strategy, plan and timeline.
• Lead and contribute to team projects to develop, improve, and scale our processes.
• Manage client relationships and engage in business-level and technical conversations at multiple levels of the organization, including CTO, COO, and CFO.
• Engage with cross-functional teams (e.g. Product, Engineering, Legal, Business Teams, etc) to craft custom solutions to achieve customer objectives.
• Help build an account deployment process that can be scaled across global sales teams at Stripe.
• Lead the establishment of a new regional office, implementing established team practices while fostering our collaborative culture, and serving as a cultural ambassador.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 3+ years of experience working with customers, preferably at a technology company, with a track record of top performance.
• Hands-on experience working with APIs is required, including integrating, testing, and troubleshooting endpoints.
• Proficiency with API testing tools such as Postman or Swagger 
• Project Management Experience on a large user facing project from beginning to end 
• Deep understanding of the Stripe API, and ability to explain complex API concepts to Stripe’s largest and most technical customers.
• Ability to understand complex enterprise requirements and craft tailored solutions.
• Proven project management skills.
• Strong critical thinking skills, including ability to identify suboptimal internal processes.
• Ability to recognize repeated user-facing issues and build scalable solutions.
• Ability to operate in a highly ambiguous and fast-paced environment.
• Strong interest in technology.
• Excellent communication both in German and English.

Preferred requirements

• Prior experience at a growth stage internet/software company.
• Prior experience in the payments industry.
• Prior experience working with large mid-market companies as well as enterprise organizations.
• Prior experience being a team lead and mentor to junior team members

DIRECTOR – EUROPEAN GOVERNMENT OPERATIONS

As the Director – European Government Operations, based in Munich/ Berlin, Germany, you will lead Rocket Lab’s government affairs strategy across Germany with targeted engagement in priority European markets as the company’s regional footprint evolves. You will play a critical role in advancing Rocket Lab’s business objectives by shaping policy environments, building strategic government relationships, and ensuring alignment between Government Affairs and Business Development. In this role, you will work at the intersection of aerospace innovation, national security, and European public-sector engagement. To be successful, you must be results‑oriented, proactive, politically astute, and deeply comfortable operating in complex, fast‑moving environments. Join a driven team of pioneers relentlessly tackling challenging projects, delivering on the impossible, and making an impact on the future of space.

WHAT YOU’LL GET TO DO

• Develop and lead Rocket Lab’s government affairs strategy in Germany, with targeted engagement in priority European markets as this area of interest develops, ensuring alignment with corporate priorities and business development objectives
• Engage with EU‑level institutions and programs relevant to space and defense, including EDF, EDIP, EUSPA, and the European Defense Agency (EDA), to advance Rocket Lab’s policy and program objectives.
• Establish and grow Rocket Lab’s presence with government entities and innovation ecosystems in Munich and other strategic European hubs
• Partner closely with the Business Development team to support market expansion, customer engagement, and pursuit of government‑funded programs
• Shape Rocket Lab’s positioning in active European policy debates - including launch sovereignty, the European Defense Industrial Program (EDIP), dual‑use technology regulation, and the EU Space Program’s procurement frame works.
• Provide strategic guidance on developments directly relevant to Rocket Lab’s position as a non‑European supplier - including export control regimes (ITAR/EAR), European sovereign capability debates, and evolving defense procurement preferences under the Zeitenwende.
• Represent Rocket Lab in industry associations, working groups, and public‑sector forums to strengthen the company’s visibility and credibility
• Drive measurable business outcomes through targeted government engagement not only monitoring policy trends but actively shaping them
• Serve as a trusted advisor to senior leadership on European political dynamics, defense priorities, and government procurement pathways

YOU’LL BRING THESE QUALIFICATIONS

• Bachelor’s degree in political science, international relations, public policy, law, economics, engineering, or a related field
• 12+ years of experience in government affairs, public policy, defense, aerospace, or related strategic roles within Germany or Europe
• Professional fluency in German and English
• Demonstrated success building and managing relationships with senior government officials, policymakers, and public‑sector institutions
• Proven ability to drive business‑aligned outcomes through government engagement, not solely policy monitoring
• Strong understanding of European political structures, defense priorities, civil space programs, and procurement processes - including familiarity with ESA programs, EU space initiatives, and international exploration frameworks such as Artemis.
• Familiarity with NATO space and defense structures - including NATO DIANA, the NATO Space Centre at Ramstein, and national resilience frameworks under Article 3 obligations.
• Demonstrated ability to operate autonomously, set strategy, and execute in a fast‑paced, high‑growth environment
• Exceptional communication, negotiation, and stakeholder‑management skills

THESE QUALIFICATIONS WOULD BE NICE TO HAVE

• Background in space, aerospace, defense, or dual‑use technology sectors
• Experience working with or within institutions such as DLR, MOD, Bundestag committees, EU defense bodies, or national innovation agencies
• Prior roles in business development, defense industrial policy, or public‑sector consulting
• Experience working in Munich’s government, defense, or technology ecosystem

Location: Germany
Travel: Up to 20%
Job ID: 1571

The Role:

IonQ is seeking a driven Quantum Sales Executive to lead growth in Germany and the broader European market. As a pivotal member of our cross-functional team, you will have the unique opportunity to drive IonQ's mission of developing the world’s most advanced quantum computers. Our cutting-edge technology is designed to tackle some of the most challenging and significant problems facing the world today. 

This role sits at the forefront of category creation, bringing IonQ’s platform offering (quantum hardware, networking, software, and applications) to hyperscalers, neo-cloud providers, AI labs, HPC centers, and government organizations.  

You will operate in complex, multi-stakeholder environments, driving high-value, technically sophisticated deals while helping customers understand and adopt next-generation computing architectures. This is a rare opportunity to shape an entirely new market while delivering meaningful revenue impact. 

Responsibilities:  

New Market Creation & Strategic Sales 

• Identify, develop, and progress a robust pipeline of commercial and government opportunities for IonQ’s innovative products and services. 
• Craft tailored customer proposals that adhere to specific customer and regional requirements, with a particular focus on the DACH countries 
• Act as a category creator, educating customers on the value of quantum 
• acceleration beyond traditional compute (CPU/GPU) paradigms 
• Drive double-digit million-dollar/euro annual bookings 
• Build and own executive relationships with CTOs,, Infrastructure Leaders, and Research Organizations 
• Engage with hyperscalers, neo-cloud providers, AI labs, national labs, and government agencies 
• Negotiate and finalize agreements, fostering long-term business relationships.
• Position IonQ as a strategic partner in next-generation compute and secure infrastructure 

Complex Deal Execution

• Own the full sales lifecycle: 
• Opportunity identification and qualification 
• Technical discovery and architectural alignment 
• Proposal development (including RFPs and government tenders)
• Negotiation and contract execution 
• Navigate CAPEX-heavy, multi-year, multi-stakeholder deals ($10M+) 

Technical Solution Selling 

• Drive adoption of: 
• Hybrid quantum-classical architectures integrated into AI and HPC environments 
• Quantum networking solutions, including quantum-safe communications (PQC, QKD) 
• Translate complex technical concepts into clear business value 

Cross-Functional Leadership 

• Partner with Product, Engineering, and Customer Success to deliver successful outcomes 
• Influence internal strategy based on customer needs and market signals 
• Contribute to long-term GTM strategy and future team build-out 

Requirements: 

• 10+ years of experience in enterprise sales or business development within complex, high-tech environments 
• Proven track record of closing $10M+ deals involving infrastructure, hardware, or advanced technology solutions 
• Demonstrated ability to open new markets and sell emerging technologies 
• Exceptional relationship management and business acumen.
• A proven track record of meeting or exceeding sales goals. 
• Strong negotiation skills and experience in closing complex deals. 
• Experience collaborating with governments, national labs, and tech companies.
  
  

Preferred Qualifications: 

• Existing executive relationships across: 
• Hyperscalers (AWS, Azure, GCP, OCI) 
• Neocloud providers (e.g., CoreWeave) 
• AI labs (e.g., OpenAI, Anthropic, xAI) 
• Understanding of: 
• Quantum computing fundamentals (QAOA, VQE, etc.) 
• AI scaling challenges and infrastructure bottlenecks 
• Quantum-safe networking (PQC, QKD) 
• Experience selling to government, defense, or national research organizations 
• STEM background (Engineering, Physics, Computer Science, Math) 
• Fluency in German and familiarity with DACH markets 

What Success Looks Like 

• Establish IonQ as a trusted partner in next-generation compute infrastructure 
• Build a robust pipeline of strategic, high-value opportunities 
• Successfully close complex, multi-million-dollar deals 
• Lay the foundation for new market expansion and future team growth

The total compensation package includes base, bonus, and equity.

Social Media Specialist

Location: Berlin, Germany 

About Unframe

Unframe is an AI-first startup helping the world’s largest enterprises bring LLM-powered applications to life in days - not months. We combine the speed of a product company with the flexibility of a consultancy, helping customers move from idea to deployed AI systems faster than anyone else in the market.

Backed by Bessemer, Craft, and TLV Partners with $50M in Series A funding, we’re building a fast-growing, revenue-generating company working with Fortune 500 customers globally

About the Role

We’re looking for a creative and detail-oriented Social Media Specialist to help build and scale our social presence.

In this role, you’ll own day-to-day social execution, from content creation and publishing to cross-functional coordination. You’ll work closely with different stakeholders to ensure every post is aligned with our brand and business priorities.

This is a great opportunity for someone who is excited to be hands-on with content, community building, and growing a high-impact presence in a fast-moving startup environment.

What You’ll Do

• Create engaging, high-quality content for social platforms, with a focus on LinkedIn
• Own the social content calendar, including scheduling and publishing posts
• Assist in translating product updates, campaigns, and company moments into compelling social narratives
• Partner with Product Marketing, Customer Marketing, Field Marketing, Demand Gen, Content Marketing, and Design to align on messaging and ensure brand consistency
• Coordinate social amplification across teams and campaigns
• Build and execute strategies to grow LinkedIn followership and engagement
• Actively engage with the community through comments, conversations, and interactions
• Track performance and report on key metrics including engagement, reach, and follower growth
• Continuously test, learn, and optimize content formats and posting strategies

What we are looking for:

• 2+ years of experience in social media, content marketing, or a related role
• Strong writing and storytelling skills, especially for B2B audiences
• Experience managing LinkedIn or other professional social platforms
• Highly organized with strong attention to detail and ability to manage multiple stakeholders
• A proactive, execution-focused mindset with a willingness to learn
• Comfort working cross-functionally in a fast-paced environment

Why Join Us

You’ll be part of a fast-growing AI startup shaping how enterprise companies adopt and use AI in real-world products. You’ll work alongside a high-performance team with deep expertise across product, go-to-market, enterprise technology, and AI, in an environment that values collaboration, ownership, and impact. As Unframe continues to grow, you’ll have meaningful opportunities for career development and leadership while working in a flexible and supportive remote setup.

If you’re a strong, independent builder who thrives on ownership, cares deeply about quality, and wants to have a real impact, we’d love to meet you.

Social Media Coordinator

Location: Berlin, Germany 

About Unframe

Unframe is an AI-first startup helping the world’s largest enterprises bring LLM-powered applications to life in days - not months. We combine the speed of a product company with the flexibility of a consultancy, helping customers move from idea to deployed AI systems faster than anyone else in the market.

Backed by Bessemer, Craft, and TLV Partners with $50M in Series A funding, we’re building a fast-growing, revenue-generating company working with Fortune 500 customers globally

About the Role

We’re looking for a creative and detail-oriented Social Media Coordinator to help build and scale our social presence.

In this role, you’ll own day-to-day social execution, from content creation and publishing to cross-functional coordination. You’ll work closely with different stakeholders to ensure every post is aligned with our brand and business priorities.

This is a great opportunity for someone who is excited to be hands-on with content, community building, and growing a high-impact presence in a fast-moving startup environment.

What You’ll Do

• Create engaging, high-quality content for social platforms, with a focus on LinkedIn
• Own the social content calendar, including scheduling and publishing posts
• Assist in translating product updates, campaigns, and company moments into compelling social narratives
• Partner with Product Marketing, Customer Marketing, Field Marketing, Demand Gen, Content Marketing, and Design to align on messaging and ensure brand consistency
• Coordinate social amplification across teams and campaigns
• Build and execute strategies to grow LinkedIn followership and engagement
• Actively engage with the community through comments, conversations, and interactions
• Track performance and report on key metrics including engagement, reach, and follower growth
• Continuously test, learn, and optimize content formats and posting strategies

What we are looking for:

• 2+ years of experience in social media, content marketing, or a related role
• Strong writing and storytelling skills, especially for B2B audiences
• Experience managing LinkedIn or other professional social platforms
• Highly organized with strong attention to detail and ability to manage multiple stakeholders
• A proactive, execution-focused mindset with a willingness to learn
• Comfort working cross-functionally in a fast-paced environment

Why Join Us

You’ll be part of a fast-growing AI startup shaping how enterprise companies adopt and use AI in real-world products. You’ll work alongside a high-performance team with deep expertise across product, go-to-market, enterprise technology, and AI, in an environment that values collaboration, ownership, and impact. As Unframe continues to grow, you’ll have meaningful opportunities for career development and leadership while working in a flexible and supportive remote setup.

If you’re a strong, independent builder who thrives on ownership, cares deeply about quality, and wants to have a real impact, we’d love to meet you.

The position is based in Frankfurt, hybrid 3 days a week.   

The Sales Operations Manager is the primary resource for operational functions associated with driving revenue and margin for assigned accounts.  Key functions will include demand planning, inventory management, purchase order execution, POS & trend analysis, trade spend management and daily monitoring of overall business trends and operational performance.  The Sales Operations Manager plays an important role monitoring real-time business issues, interpreting data and suggesting immediate action plans to address issues or take advantage of opportunities.  The role will work with Shark/Ninja internal cross functional resources to ensure business issues are communicated and acted upon in a timely manner as well as with direct account contacts.     

Additional responsibilities include:   

• Become a leading resource on customer specific needs and requirements while providing timely communication to both the account and company ensuring you meet the needs and requirements of both.  

• Pull weekly business reporting documents identifying any call to action or highlights.  

• Coordinate and track sales performance to promotional expectations with sales analyst and help formulate a future shipment plan based on the results.  

• Work very closely with customer demand planning teams, sales director and sales analyst on all aspects of forecasting, inventory planning, orders, and supply chain management.  

• Input the forecast in our tool SFO and update Data Governance new additions and updated price lists to SFO.  

• Conduct weekly meetings with customers’ replenishment teams to review recent results and confirm changes affected positively and negatively to the sales.  

• Coordinate customers’ domestic/import orders with supply chain both in planning and availability dates  

• Partner with Account Manager team on trade spend management. Input confirmed promotional plans into forecasting system.  

• Partner with extended Target team to coordinate and build customer presentations, monthly business reviews, weekly flash reports and monthly consensus deck.  

• Quickly develop a working knowledge of the kitchen and floor care business from both a product and consumer basis for our product and our competitions  

• Provide monthly financial update and conduct a deep dive analysis into key operational/sales performance metrics.  

• Ad Hoc Analysis – Ability to quickly process situations and determine what information/data is required to generate actionable insight  

• Innate curiosity and desire to find creative solutions    

Your Profile:    

• Fluent in English and German  

• 5+ years of experience in demand planning/supply chain management or business analytics/financial role within the consumer products industry.  

• Ability to draw insights across multiple complex data sets and incorporate into decision making.  

• Ability to work in a collaborative team environment.  

• Past operational or sales experience with large retailers preferred.  

• Must have demonstrated strong analytical skills, attention to detail, and advanced proficiency in the Microsoft suite of products.  

• Strong communication, organization, project management and interpersonal skills.  

• Must be able to set priorities and juggle several tasks within a fast-paced, deadline driven environment with a positive attitude.  

An overview of this role

This position is 100% remote and will be based in the United Kingdom, Ireland, Germany, and/or Netherlands. 

GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted Enterprise and Mid Market accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's value. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.

Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams.

We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role.

What you’ll do

• Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory.
• Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs).
• Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets by consistently converting qualified prospects into opportunities.
• Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies.
• Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach.io to maximize engagement and conversion rates.
• Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast.
• Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies, and attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs).
• Document and continuously improve Business Development Representative processes in the GitLab handbook, in partnership with your Business Development Manager, and mentor new BDR hires to help them ramp quickly and navigate key accounts.

What you’ll bring

• Positive and energetic phone skills, excellent listening skills, strong writing skills
• Meet or exceed daily, weekly, and monthly KPIs
• Proven experience taking initiative and independently driving projects or activities through to successful outcomes
• Alignment with our values and working in accordance with those values
• Knowledge of business process, roles, and organizational structure
• Demonstrated persistence in pursuing goals, learning from setbacks, and continuously improving to achieve strong results
• Passion about being a part of GitLab's journey
• Proficiency in using Salesforce and LinkedIn Sales Navigator
• Previous tech industry experience or experience in sales development, marketing, or sales is a plus
• Proficiency in English, our company language, is required for effective communication

About the team

As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed.

At Scale AI, we are not just building AI tools. We are pioneering the next era of enterprise AI. As businesses rush to harness the potential of Generative AI, Scale is leading the way, transforming workflows, automating complex processes, and driving real-world impact for the world’s largest enterprises and government organizations.

Our Scale Generative AI Platform (SGP) powers production-grade GenAI applications with foundational services, APIs, and infrastructure that accelerate adoption across industries. As more of these applications go into production, we are expanding our Forward Deployed Engineering (FDE) team to drive hands-on innovation where it matters most: in our customers' environments.

We are looking for a technical and strategic Engineering Manager to lead our European FDE team. This is a high-ownership role at a pivotal moment. You will be responsible for delivering high-impact GenAI solutions in production, leading a team that works directly with customers, and ensuring we solve real problems with clarity, speed, and excellence.

Why this role is unique:

• Right place, right time: We are moving from prototypes to production at scale. Our FDE team is on the front lines of this transition, helping customers adopt AI faster and with more confidence.
• Customer-first mindset: You will foster a culture of deep customer empathy and practical problem-solving. From scoping use cases to shipping solutions, your team will be responsible for every step of the delivery lifecycle.
• Strategic influence: The lessons from forward-deployed efforts directly inform our core product roadmap. You will work closely with Product and Platform teams to identify patterns, prioritize improvements, and shape the evolution of SGP.
• Operational excellence: You will bring structure to delivery, improve execution, and scale our engineering operations in a fast-moving environment.

This is a rare opportunity to help define how the next generation of AI applications is built and deployed. If you are excited by the pace of innovation in GenAI, passionate about solving real-world problems, and ready to lead a team that is redefining enterprise AI delivery, we want to hear from you.

At Scale, we do not just follow AI breakthroughs. We deliver them. Join us and be part of the team shaping the future of AI in the enterprise.

You Will:

• Lead, mentor, and grow a high-performing team of forward deployed engineers supporting enterprise GenAI initiatives
• Set clear technical direction and foster a culture of ownership, speed, and trust
• Work hands-on with customers to deeply understand and solve complex business and technical challenges
• Scope, deliver, and guide the adoption of solutions by embedding directly with customer teams
• Make smart tradeoffs between speed, scope, reusability, and bespoke solutions
• Drive technical decisions and help the team navigate system integrations and architecture choices
• Shape the product roadmap by translating customer needs into scalable platform improvements
• Build internal tooling and shared capabilities to accelerate delivery across diverse use cases
• Collaborate across engineering, product, and customer teams to streamline execution and reduce friction
• Ensure fast, high-quality delivery of features, experiments, and customer launches
• Provide strategic clarity to your team and attract, hire, and retain world-class engineering talent

Ideally, You Have:

• 3–5+ years of engineering management experience, ideally in high-growth tech environments with direct customer engagement
• A strong engineering background and a track record of leading technical teams to deliver impactful products
• Hands-on experience building or deploying AI-powered systems, with an understanding of how model behavior shapes user experience
• A deep interest in Generative AI and a belief in its potential to transform enterprise workflows
• Proven ability to make fast, sound decisions in high-pressure or ambiguous situations
• The leadership presence to earn trust and respect from engineers, peers, and senior stakeholders
• Strategic thinking with a clear ability to turn business goals into actionable engineering plans
• Operational rigor in planning, prioritizing, and delivering complex software systems at scale
• Experience with cloud infrastructure (AWS, GCP, or Azure), DevOps, and scalable platform architecture
• Strong communication and collaboration skills, with the ability to align cross-functional teams toward common goals

Role

We are looking for a Sr. Technical Success Manager to join our Customer Success Organization. This is a Germany-based role, reporting to the Manager of Technical Success Management. You will guide customers through their Zero Trust journey as the central post-sales point of contact, helping customers adopt and maximize Zscaler's solutions to secure their digital transformation objectives. Your role centers on providing expert advice, building relationships, and ensuring successful solution adoption for our public sector partners.

What you’ll do (Role Expectations)

• Build and nurture relationships with key customer stakeholders and operational service owners to define and prioritize the strategic alignment between customer objectives and Zscaler goals
• Offer technical guidance, product insights, and best practices to develop customized strategies for the integration and operationalization of Zscaler solutions
• Provide technical expertise and organizational leadership to manage complex escalations and coordinate resolutions with internal and external teams
• Work proactively to identify adoption insights, develop risk mitigation plans, and partner with Zscaler teams to ensure long-term customer success
• Participate in the creation and sharing of intellectual capital, including best practice guides and playbooks, to strengthen the Customer Success team’s collective impact

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of experience in a customer-facing role such as Solutions Delivery, Customer Success Management, Technical Account Management, or Sales Engineering
• 5+ years of experience in Cloud Services Architectures, Web-based Security, Networking, or Infrastructure Solutions
• Strong technical acumen with the ability to align customer business challenges to the Zscaler portfolio for desired business and security outcomes
• Proven ability to analyze customer data to gain key insights and develop tailored adoption strategies and risk mitigation plans
• Native/bi-lingual German language proficiency 

What Will Make You Stand Out (Preferred Qualifications)

• Deep background in Cloud and Networking Security technologies such as SD-WAN, MPLS, SWG, DLP, VPNs, and CASB
• Comprehensive understanding of industry-specific workflows and operational processes to optimize security and efficiency
• Relevant industry certifications such as CISSP, CCNP, CCIE, or Network+, or certifications from cloud providers such as AWS, Google, or Microsoft

#LI-Hybrid
#LI-MM5

Role

We are looking for a Senior Value Advisor to join our team. This is a remote Germany role, reporting to the Senior Manager, Business Value Consulting in our Business Value Consulting department. Zscaler Business Value Consulting (BVC) specializes in helping organizations unlock and quantify the strategic business value of their Zscaler investments. Acting as trust advisors to our customers, we collaborate to develop compelling business cases that articulate cost savings, revenue growth and risk mitigation opportunities. With experience across management consulting, Digital transformation and cybersecurity, we bring unmatched expertise to every engagement.

What you’ll do (Role Expectations)

• Supporting account teams as a specialist in consultative value selling and analysis
• Engaging with clients directly to drive value discovery discussions and create tailored outputs to justify the case for change
• Developing and presenting financial models that clearly articulate the quantifiable value of Zscaler solutions
• Partnering with sales leaders to drive value-based sales engagements for top accounts
• Participating in value workshops and business case presentations to C-Level external stakeholders

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
• You lead with integrity. You do the right thing, even when it’s hard. You hold yourself and others to a high standard of accountability and build trust by matching your words with consistent, transparent action.

What We’re Looking for (Minimum Qualifications)

• 7+ years in a client-facing consulting role building financial models and business cases (e.g., TCO/ROI analysis, board level presentations)
• Strong understanding of industry trends and challenges, CapEx vs. OpEx assessments, and general IT value frameworks
• Advanced Excel skills for creating detailed value models with financial analysis
• Excellent communication skills, including the ability to influence technical and non-technical audiences at all organizational levels
• Bachelor’s degree in business, finance, or a related field—or equivalent experience and skills

What Will Make You Stand Out (Preferred Qualifications)

• Experience in Consulting and/or SaaS / Cyber industry
• Familiarity with competitive analysis and differentiating value propositions
• Strong interpersonal skills to engage with global clients and cross-functional teams effectively

#LI-MM5
#Remote

Role 

We are looking for an experienced Account Executive to join our Enterprise sales team. This is a hybrid role based in Germany, reporting to the Sales Director. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers and driving a secure, cloud-enabled digital future. In this role, you will take ownership of an assigned territory to demonstrate the power and agility of Zscaler cloud transformation and further cement our position as the world leader in cloud security.

What you’ll do (Role Expectations)

• Take ownership of an assigned territory in Germany focused on net new logo and up-sell opportunities with Enterprise prospects and customers
• Demonstrate expertise in building business cases that clearly show value and differentiation at all levels of your customer and prospect organizations
• Generate pipeline using new techniques, tools, joint field marketing initiatives, and top-tier channel partners including VAR, SI, and SP

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 3+ years of sales experience with a revenue quota, selling to Enterprise accounts in Germany
• History of net new logo accomplishments and a clear understanding of how to leverage channel partnerships
• Willingness to be coached and the discipline to work a proven sales process from beginning to end
• Evidence of successful "team sales" and the ability to leverage internal resources and partners
• Fluency in German

What Will Make You Stand Out (Preferred Qualifications)

• Proficiency in strategic sales planning with experience closing net new logos
• A consistent track record of winning business in Enterprise accounts

#LI-Hybrid

#LI-MM5

Role

We are looking for a seasoned Director, Partner Sales to join our team. This is a hybrid role with travel based in Germany, reporting to the VP, Partners & Alliances EMEA within the Alliances & Channel department. You will spearhead a team dedicated to driving pivotal initiatives, fostering rapid growth, and facilitating expansive reach throughout the Central European sales region. By crafting targeted partner sales strategies and orchestrating cross-functional teams, you will achieve substantial sales growth and further cement our market leadership.

What you’ll do (Role Expectations)

• Develop and execute a partner sales strategy tailored to the Central European region, aligning closely with the Worldwide Channel & Alliances Sales Plan

• Cultivate and nurture a robust network of strategic partners and influencers across Central Europe, fostering trust and alignment with our innovative solutions

• Lead and mentor a diverse team, providing guidance, support, and talent development initiatives to drive high-impact partner outcomes

• Collaborate with sales leadership and functional groups to refine regional strategy, lead marketing initiatives, and deliver comprehensive partnership training

• Provide actionable market insights and competitor analysis to leadership while ensuring effective communication through regular progress updates and KPIs

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Proven track record working with GSIs, VARs, and Distributors within the Central European market in SaaS enterprise software industry

• Strong experience managing cross-functional teams to achieve ambitious sales targets and organisational goals

• Experience supporting sales navigate through channel programs, interlocks with partners and building out strategic partnerships

• Exceptional communication and negotiation abilities with a demonstrated capacity to build and maintain high-level strategic partnerships

• A willingness to travel as required to lead partner discussions and initiatives throughout the region

What Will Make You Stand Out (Preferred Qualifications)

• Strategic mindset with a keen ability to analyze market trends, pricing dynamics, and sales opportunities effectively

• MBA degree

• Deep existing network of strategic influencers and partners within the UKI SaaS ecosystem

#LI-Remote #MG-3

We’re looking for a seasoned Principal Specialist Sales Engineer to join our team. This is a fully remote role based in Germany, reporting to the Solutions Specialist Director within the Global Speciality Sales Organisation. As a member of the Core GTM Team, the Principal Specialist Sales Engineer's role is to be the lead technical team member when it comes to Data Security in their Area/Region. Working with their Account Executive team they will work closely with the Core Sales team in order to showcase product value and work with the Product and Engineering teams to drive innovation.

What you’ll do (Role Expectations)

• Providing technical expertise and advice to enterprise customers

• Taking total ownership of the technical sale and processes

• Independently delivering sales pitches, technical and whiteboards presentations

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.

• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

• You are a positive force. You approach hard problems with constructive energy and a 'can-do' spirit that is contagious, inspiring your team to stay focused on the solution.

• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• BSCS or equivalent with extensive experience as an SE or systems integrator

• More than 7 years of experience in Pre-Sales roles, with at least 3 years of experience in selling security / networking solutions in value based direct sales or high-touch sales environments

• Hands-on expertise in Data Protection and web related technologies

• Must be proficient at working in a matrix environment, working with the larger GTM team to promote, sell and support the Data Security Business line

• Fluency in German

What Will Make You Stand Out (Preferred Qualifications)

• Experience working with Zscaler (or competitive solutions) in the Data Protection Market

• Understanding of SaaS based technologies and regulatory compliance for the Geo

• Experience working in a matrix environment, teaming with a larger GTM and Partner Ecosystem

#LI-Remote

#LI-LS2

A career driven by you.

Join AutoScout24 Group and experience life in the fast lane. We’re not just leading the market; we’re creating it. We’re constantly innovating, evolving and transforming things for our customers. We’re driven, ambitious and determined to do our best work, together. For a career that doesn’t stand still, where you can put your ideas in the driving seat and change the way the world moves, join our international community.

Why this role is unique

• Work closely with stakeholders and actively contribute to business growth
• Turn financial data into meaningful insights that influence decision-making
• Take ownership in a dynamic, international and digital environment
• Help shape reporting, planning and steering processes within FP&A
• Take responibility of key reporting processes and real impact on daily business steering!

What you’ll do

• Support monthly reporting and create meaningful KPI analyses for management and business teams
• Partner with stakeholders across the organisation to provide financial insights and support decision-making
• Contribute to forecasting, budgeting and business planning activities
• Prepare presentations and ad-hoc analyses that help steer the business
• Improve reporting processes, data quality and financial systems together with the FP&A team

What you’ll bring

• Experience in FP&A, Controlling, or a similar Finance role
• Strong analytical mindset and confidence working with financial and business data
• Advanced Excel skills; experience with PowerQuery, PowerPivot or similar
• Planning tools like OneStream would be a plus
• Structured, hands-on and solution-oriented way of working
• Strong communication skills and ability to collaborate with different stakeholders
• Fluent in English; German is a plus

A culture of growth

With over 50 nationalities represented, we’re proud to welcome people of all backgrounds to our growing community, and we’re always finding new ways to help people feel welcomed and included. Here, you’ll have the tools, training and support you need to work in a way that suits you, learn new skills and reach your potential.

For a career where you can drive our business and shape your future, apply now.

Das bieten wir dir:

• Work-Life-Balance: Mit unseren flexiblen Arbeitszeiten & Remote Work gestaltest du deinen Alltag so, wie er zu dir passt. Außerdem kannst du Überstunden ausgleichen.
• Vacation mode on: Du erhältst 30 Urlaubstage plus einen flexiblen Tag – zusätzlich sind der 24. und 31.12. frei.
• Wellbeing first: Gesundheitsleistungen, attraktive Altersvorsorge sowie Mental Health Awareness Days stellen deine Gesundheit in den Mittelpunkt.
• Practice makes perfect: Entfalte dich mit unseren vielfältigen Weiterbildungen und nutze unsere internen Karriereprogramme für deine Entwicklung im WPP-Netzwerk.
• More than just a job: Dich erwarten unvergessliche Events, Mitarbeitendenrabatte und weitere Highlights wie das Job Ticket, Wellhub oder das Job Bike.
• Be yourself: Bei uns ist jede:r herzlich willkommen - Vielfalt und Chancengleichheit liegen uns am Herzen.

Das bewegst du:

Als Junior B2B Operations Manager (Mensch) unterstützt du unser Team bei der Planung und Umsetzung von Kampagnen über vielfältige Kanäle.

• Strategieentwicklung: Wertvolle Unterstützung leistest du bei der Erstellung und Aufbereitung von Strategiepräsentationen.
• Kunden- & Kampagnenmanagement: Du unterstützt unsere Kunden bei der Planung und Entwicklung zielgruppenorientierter Medienkampagnen für Print und Digital. Ebenso hilfst du bei der Umsetzung und Optimierung ihrer B2B-Kampagnen.
• Medienpartner-Kooperation: Bei Angebotsanfragen und Verhandlungen wirkst du unterstützend mit. Die enge Abstimmung mit B2B-Vermarktern pflegst du gewissenhaft.
• Digitale Kampagnensteuerung: Du unterstützt bei der Erstellung digitaler Produktionspläne für Kreativagenturen. Zudem hilfst du bei der Entwicklung von Tracking-Plänen, um das Ad-Management für Digital-Kampagnen zu briefen.
• Erfolgsanalyse & Optimierung: Bei der Erstellung und Interpretation von Kampagnen-Reportings bringst du dich aktiv ein. Du hilfst bei der Ableitung von Optimierungsempfehlungen und unterstützt bei der Kostenkontrolle.
• Kampagnenabschluss: Du begleitest die Finalisierung von Kampagnen, um eine reibungslose Abrechnung vorzubereiten.

Das zeichnet dich aus:

• Ausbildung & Qualifikation: Eine erfolgreich abgeschlossene kaufmännische Ausbildung oder relevante Berufserfahrung im kaufmännischen Bereich ist vorhanden.
• Kommunikationsfähigkeiten: Du bist kommunikativ und verstehst es, auch komplexe Themen klar und verständlich aufzubereiten. Idealerweise hast du außerdem bereits erste Erfahrung im direkten Kundenkontakt.
• Teamorientierung: Ausgeprägter Teamgeist und Freude am Kontakt mit unterschiedlichen Ansprechpartnern prägen deinen Arbeitsstil.
• Analytische Fähigkeiten: Ein sehr gutes Zahlenverständnis und fundierte MS-Office-Kenntnisse (besonders Excel) zeichnen dich aus.
• Medienbegeisterung: Du bist offen für die Medien Print, Audio und Cinema sowie deren sich ständig weiterentwickelnden Ausprägungen.
• Sprachkenntnisse: Die sichere Kommunikation in Deutsch und Englisch ist für dich selbstverständlich.

Darüber hinaus bist du: #teamorientiert #kommunikativ #zuverlässig

Wenn du diesen Job spannend findest, dann ermutigen wir dich ausdrücklich zur Bewerbung, auch wenn du nicht jede oben gelistete Qualifikation aufweisen kannst.

Arbeiten bei WPP Media:

Als WPP Media gestalten wir die Zukunft der Medien und investieren dabei konsequent in unsere Mitarbeiter:innen. Jede:r Kolleg:in genießt die Vorteile des globalen Netzwerks von WPP Media und WPP, um sich weiterzuentwickeln und an der Spitze von Marketing und Werbung zu lernen. Vielfalt und Zusammenhalt leben wir durch zahlreiche Employee Resource Groups und regelmäßige interne Events - zum Austausch, zur Inspiration und zum gemeinsamen Feiern unserer Erfolge.
 
WPP Media ist ein Arbeitgeber, der Chancengleichheit fördert. Wir berücksichtigen alle Bewerber:innen für alle Positionen ohne Diskriminierung. Unser Ziel ist eine Kultur des Respekts und der Zugehörigkeit, in der jede:r die gleichen Möglichkeiten hat, sich einzubringen und beruflich zu wachsen.

Bitte lies unsere Datenschutzerklärung für Deutschland, Österreich und die Schweiz, um weitere Informationen darüber zu erhalten, wie wir die von dir bereitgestellten Daten verarbeiten. #LI-Promoted

We're on a mission to transform the working lives of millions of people — and we're looking for someone to take our customer support to the next level: as the first point of contact for our customers and as the architect of the AI-powered infrastructure that makes us sustainably scalable.

How we work

• AI first. We use AI as a daily tool across the entire company — from engineering to operations to support.
• Hands-on over hierarchy. The best idea wins, regardless of where it comes from.
• Speed with substance. We move fast and build things that last.
• Impact at scale. Your work directly shapes how millions of frontline workers experience their workday.

About the role

You'll enjoy this role if you like doing the following:

• Excellent customer support as your foundation. You're the primary contact for all incoming customer requests, ensuring tickets are handled in a structured, timely, and high-quality way. You stay on top of high ticket volumes and prioritize with confidence.
• AI-driven process optimization as your core work. You actively track developments in AI models and tools (Claude, Gemini, ChatGPT and others), independently challenge existing processes, and build intelligent automations, AI-powered triage, and scalable self-service solutions.
• Building scalable infrastructure. You configure and optimize our support platform (Zendesk or similar) — not just as a user, but as an architect. You build the KPIs and reporting structures that enable data-driven decisions, and actively push toward a 24/7 support model.
• Moving product and engineering forward. You translate customer feedback into structured, actionable insights for the product team and serve as a productive sparring partner for engineering via Linear, Jira, or similar.

What success looks like after 6–12 months

Recurring requests are measurably reduced through automations or self-service solutions. New AI models and tools are systematically evaluated by you and — where it makes sense — integrated directly into our workflows. Customer feedback flows in a structured, regular way into Product and Engineering. SLAs are consistently met — and processes that were manual a year ago are now automated.

Who you are

We're looking for people who combine technical sharpness with genuine customer focus — and who don't wait for someone to tell them what to improve.

You'll thrive with us if you:

• See support as leverage, not overhead — and ask with every request how the underlying system can be improved.
• Actually use AI, not just read about it. You know what Claude, Gemini, and ChatGPT can do — and deploy them deliberately.
• Create structure under pressure. High ticket volumes don't stress you out — they get you into flow.
• Take ownership from day one — with a hands-on mindset and a clear sense of what actually matters.
• Think across disciplines. Support, Product, and Engineering are one connected system to you.

What you bring

• At least 3 years of experience in customer care or support, ideally in a B2B SaaS environment
• Solid knowledge of a common support platform (e.g. Zendesk, Intercom, Freshdesk) — configuration, automations, macros, and reporting
• Demonstrated, active engagement with AI tools in a professional context: you regularly use and evaluate Claude, Gemini, ChatGPT, and comparable models, and can speak concretely about what you use for what
• Analytical mindset with the ability to prioritize under pressure and escalate in a structured way
• Fluent in both German and English, written and spoken

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Dublin or Munich for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 426134

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Stuttgart office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Frankfurt office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Hamburg office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Berlin office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Munich office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

The Visual Merchandiser for SharkNinja Germany is a highly executional, in-market role responsible for delivering outstanding retail execution across all Shark and Ninja brands. This position exists to ensure our products win where it matters most—on the shop floor—through consistent, high-quality, consumer-first merchandising.  The region to cover is North Rhine-Westphalia - based around in NRW 

The Visual Merchandising function at SharkNinja is about turning strategy into reality. In Germany, this role is focused on doing, not designing from a distance. You will spend significant time in stores, working hands-on to implement planograms, set displays, fix execution gaps, and raise the bar on how our brands show up every day. 

This role suits someone who is rarely satisfied, believes that details make the difference, and brings an impatience for action to retail execution. You are energized by seeing immediate impact, confident working independently, and committed to making SharkNinja unmistakable at shelf. 

What You'll Do: 

• · Execute visual merchandising standards for all SharkNinja brands across Germany, ensuring flawless, consistent in-store presentation. 

• · Implement planograms, fixtures, displays, and POS materials hands-on in store, ensuring compliance with brand and retailer requirements. 

• · Act as the eyes and ears of the business in retail, identifying execution gaps and fixing them with speed and ownership. 

• · Support new product launches, promotions, and seasonal resets, ensuring on-time and high-quality execution across key retailers. 

• · Work closely with Sales and Trade Marketing to deliver execution that drives conversion and supports commercial priorities—because winning is a team sport. 

• · Conduct regular store visits, audits, and competitor reviews, sharing clear, actionable feedback with internal teams and partners. 

• · Adapt global merchandising guidelines to real-world German retail environments without compromising brand impact. 

• · Manage and maintain merchandising tools, assets, and fixtures, ensuring they are correctly installed, clean, and effective. 

• · Proactively solve problems in-store, demonstrating progress over perfection and a strong bias toward action. 

• · Represent SharkNinja with confidence and professionalism in front of retail partners, store staff, and field teams. 

What You'll Bring: 

• · Proven experience in Visual Merchandising, Retail Execution, or Field Merchandising, ideally in consumer electronics, appliances, or branded consumer goods. 

• · Strong executional mindset—comfortable being hands-on, field-based, and operational. 

• · Excellent understanding of retail environments in Germany, including large-format and specialty retailers. 

• · Ability to work independently, manage priorities, and deliver consistently in a fast-paced retail landscape. 

• · Strong attention to detail and pride in execution quality—someone who notices what others miss. 

• · Clear and confident communicator who can communicate for impact with sales teams, retailers, and internal stakeholders. 

• · Willingness to travel extensively within Germany as part of a field-based role. 

• · Fluent German required;. 

• · A mindset aligned to SharkNinja’s culture: rarely satisfied, action-oriented, resilient, and motivated by visible results. 

As we continue to grow, we are looking to recruit a new Trade & Shopper Marketing Manager into our German Team. Position based in our Frankfurt offices (3 days a week in the office). 

The Trade & Shopper Marketing Manager is responsible for implementing and executing the channel-specific Trade and Shopper Marketing strategy across Germany, with a strong focus on the Shark and Shark Beauty categories. The role drives consumer engagement at retail, strengthens brand presence in-store, and creates impactful shopper experiences across key retail partners including Media-Saturn Group, Buying Groups, and Beauty retailers. 

Key Responsibilities 

• Implement and execute the channel-specific Trade & Shopper Marketing strategy for Central Europe, ensuring strong alignment with overall brand and commercial objectives for Shark and Shark Beauty. 

• Develop creative and impactful ATL and BTL campaigns tailored to key retail customers, in close collaboration with Brand Marketing and Sales teams, to drive consumer awareness, shopper engagement, and conversion at the point of sale. 

• Conceptualize and deliver compelling, activation-driven POS solutions for retail partners, including displays, in-store concepts, and shopper communication tools that elevate visibility and reinforce the premium positioning of the Shark product portfolio. 

• Ensure best-in-class in-store presentation of consumer electronics products, fully aligned with international brand guidelines and positioning. 

• Plan, manage, and execute trade shows, retailer events, and shopper activation initiatives across Central Europe. 

• Develop and maintain high-quality sales presentations, retail storytelling materials, and promotional assets that support commercial success at retail. 

• Establish and monitor a consistent reporting framework to evaluate campaign effectiveness, retail execution quality, and shopper engagement performance. 

• Collaborate closely with Visual Merchandising teams, field force, and external agencies to ensure optimal retail placement, execution excellence, and strong in-store visibility of the Shark and Shark Beauty portfolio. 

Qualifications & Experience 

• Bachelor’s degree in Marketing, Business Administration, Communications, or a related field. 

• Fluent in German and English (written and spoken). 

• Minimum 4+ years of professional experience in Trade Marketing, Shopper Marketing, or a comparable commercial marketing role. 

• Proven experience in Consumer Electronics and/or FMCG environments is required. 

• Strong understanding of retail environments and shopper behavior. 

• Creative mindset with the ability to develop innovative and commercially effective activation concepts. 

• Excellent presentation and communication skills. 

• Ability to thrive in a fast-paced, dynamic, and international organization. 

• Strong collaboration skills and understanding of global structures, roles, and cross-functional teamwork. 

• Willingness to travel within Central Europe. 

The Role 

We are not looking for someone to moderate comments. We are looking for someone who lives on the For You Page, understands that a single reply in the right comment section can outperform a paid campaign, and treats community as the brand's most powerful asset. You will own community management across three distinct brands and audiences — Shark Home, Shark Beauty, and Ninja — with Instagram and TikTok as your primary stage. You will be part of the Social Media & Community team.

Responsibilities 

• Own the brand voice across comments, DMs, replies, and mentions for Shark Home, Shark Beauty, and Ninja — ensuring every interaction feels human, on-brand, and intentional 

• Engage proactively beyond owned channels — jump into trending conversations, comment on relevant creator content, and place our brands where culture is already happening 

• Inspire, surface, and amplify UGC — celebrate community content, encourage participation, and turn everyday customers into vocal brand advocates 

• Build genuine, ongoing relationships with superfans, power users, and repeat engagers across all three brand communities 

• Run ongoing social listening across brand communities, product categories, and cultural territories: food & cooking culture, home aesthetics, and haircare & beauty rituals 

• Monitor brand sentiment and competitor community health — flag risks early and identify opportunities to lean in 

• Identify micro-trends and emerging conversations weeks before they go mainstream, feeding those insights directly into content briefs and campaign planning 

• Develop and maintain distinct community tones for each brand and build response playbooks, tone-of-voice guides, and escalation protocols 

• Own real-time community activation during product launches, campaign moments, and cultural events 

• Track community KPIs including engagement rate, response time, sentiment score, UGC volume, and follower growth 

• Deliver monthly community reports with clear analysis, trends, and actionable recommendations for the wider team 

Your Profile 

• 2+ years of experience in community management or social media, brand-side or agency 

• Fluent in German and English — written and spoken 

• Deep, practitioner-level knowledge of Instagram and TikTok — algorithm, formats, culture, and community dynamics 

• Experience with social listening tools (e.g. Brandwatch, Talkwalker, Sprout Social) 

• Strong copywriting instinct — you can write a comment that earns thousands of likes 

• Proven track record of inspiring UGC and building genuine brand advocacy 

• Based in Frankfurt or willing to commute for regular in-office days 

Nice to Have 

• Background in a social-first agency environment 

• Experience with DACH consumer brands in home, beauty, or kitchen categories 

• On-camera confidence for community content moments 

• Familiarity with tools such as Dash Hudson, Emplifi, or Sprinklr 

Our Channels 

Community management spans the following Instagram profiles: 

• Shark Beauty: @sharkbeautyde 

• Shark Home: @shark.deutschland 

• Ninja: @ninja.deutschland 

SharkNinja is the company behind the hugely successful Shark and Ninja brands. Our mission is to delight our consumers with innovative products, and to positively impact people’s lives every day in every home around the world!  We now have an opportunity for a E-Commerce Manager to join the DACH team. We are searching for someone with strong experience in direct-to-consumer to execute our DTC trading and growth strategy in the DACH region.  As E-Commerce Manager (DACH) you will report into the Senior E-Commerce Manager (DACH) and you will be responsible for trading the DACH DTC business for our Ninja brand on a day to day basis. Supported locally by a team of e-commerce managers, digital experience managers and performance marketing specialists, plus regionally by the global centres of excellence, your task is to help us grow sales due to our very ambitious growth strategy in the DACH region. 

What you will do: 

• Work with the DACH D2C eCommerce team, VP of E-Commerce (Central Europe & New Markets) and DTC Global centers of excellence to establish and implement the merchandising, trading and growth strategy to support our growth ambitions in market. 

• Work with wider cross functional teams in the DACH region to ensure we have accurate and up to date forecasts, stock allocation and demand signalling. 

• Execute trading plan focused on maximizing gross margin and forecast attainment across all product categories, considering market dynamics, customer value perception, and competitor pricing 

• Maintain a promotional calendar combining pricing details, website discounts, additional influencers discounts, etc.  

• Implement activities to improve product visibility, placement, and cross-selling opportunities across the e-commerce platform and marketplaces. 

• Analyze market trends, pricing data, sales performance, competitor activities, and customer insights to identify opportunities for growth and differentiation. 

• Managing forecast accuracy and inventory levels to ensure product availability 

• Reporting on sales performance, CS KPIs, gross margin and forecast attainment in key product categories, analyzing & presenting data and insights to stakeholders. 
• Collaborate and support members of the regional/global D2C eCommerce team, setting expectations and establishing best practices and process improvements as appropriate. 

What will you have:

• Experience in D2C eCommerce 

• In-depth knowledge of e-commerce sales strategies and a track record of driving profitability. 

• Strong analytical skills & ability to interpret complex data to make informed business decisions 

• Familiarity with pricing strategies, promotional campaigns, and product placement optimization. 

• Proficient in data analysis tools and platforms, such as Excel and Google Analytics. 

• Ability to work under pressure and manage multiple projects across multiple teams 

• Enjoy working in a demanding and fast-paced multi-cultural environment where team work and collaboration is key. 

As we continue to grow, we are excited to add a  Key Account Manager to our team.  Position based in our Frankfurt office (Hybrid - 3 days a week).  

OVERVIEW:  

As part of the phenomenal growth SharkNinja has achieved over the last few years in Germany, we are looking for a new Senior Key Account Manager. This position will be key to driving the next phase of the business development in Germany and to reinforce our fantastic sales team.   

Here are some of the EXCITING things you’ll get to do (RESPONSIBILITIES):  

• Build a sales strategy that achieves & exceed sales and margin targets for your accounts  

• Be the category captain amongst our retailers  

• Ensure that Shark & Ninja are represented in a positive and professional manner at all times both on-line and off-line  

• Planning and executing activities for both on-line, in-store and off-page to drive strong sales out performance  

• Ensure accurate forecasting in line with individual and company goals  

• Work within agreed Promotional (SOA) to ensure sales & margin targets are met  

• Negotiate winning scenarios for both SharkNinja and the customer at all times  

• Interpret market and sell out data into business opportunities  

• Organization of trade shows and retail events  

• Reporting of competitive activities & pricing  

• Identify opportunities to deliver incremental business.  

• Participate in tradeshows, sales meetings and other Company events as required.  

ATTRIBUTES & SKILLS (REQUIREMENTS):  

• Fluent English and German  

• Minimum 7 years of successful sales experience.  

• Previous experience in the consumer goods industry  

• Appetence to our unique products  

• Results driven, Strong negotiator, Exceptional analytical skills  

• Oral and written communication with impact  

• Professional expertise  

• Excel, PowerPoint, Presentation skills & Microsoft skills  

• Interpersonal/collaborative skills  

SharkNinja is the company behind the hugely successful Shark and Ninja brands. Our mission is to delight our consumers with innovative products, and to positively impact people's lives every day in every home around the world! We now have an opportunity for an SEA Manager to join the team and we are searching for someone with strong experience in a direct-to-consumer (D2C) environment.

In this role, you will work across Search & Shopping on the Shark & Ninja brands for Germany, playing a crucial role in delivering further growth in 2026 and beyond.

What You'll Be Doing

• Day-to-day management of Search & Shopping accounts (multi-million-euro annual budget)
• Analyse and interpret performance data to identify areas for improvement and opportunities to drive incremental growth
• Own daily, weekly, and monthly performance reporting against forecasts and KPIs
• Maintain gold-standard account hygiene and take a best-in-class approach to campaign setup and optimisation, collaborating with peers across the globe
• Leverage automation where appropriate and continuously optimise bidding strategies, click-through rates, and cost efficiency
• Monitor and analyse competitor activity
• Challenge the status quo by consistently identifying and testing innovative opportunities to drive long-term growth
• Collaborate with internal teams including customer insights, merchandising, commercial finance, and analytics
• Create, implement, and refine a successful category strategy aligned with SharkNinja's objectives and goals
• Maximise the value of technology platforms and external partnerships (e.g., Google Ads, Microsoft Advertising)
• Keep up to date with the latest industry news and share learnings to upskill the wider team

What We're Looking For

• Fluent in German (written and spoken)
• At least 2 years' experience in SEA, ideally working on eCommerce brands
• At least 1 year's experience managing a monthly budget exceeding €50k
• Strong commercial acumen with a results-driven mindset
• A self-starter with genuine curiosity and a drive to experiment
• Strong interpersonal skills with an ability to work with a variety of styles and personalities
• Thrives in a fast-paced environment and manages competing priorities effectively
• Advanced data analysis skills; strong analytical knowledge is essential
• Experience working in a retail environment would be advantageous
• Google Ads and Microsoft Advertising certification preferred; experience with SA360 would be advantageous
• Experience using AI-powered campaign tools and Google Analytics is advantageous

*Please only send your application in English

About the Role

SharkNinja is looking for a Social Media & Influencer Senior Executive to support the day-to-day execution of our social media and influencer marketing activity across the DACH region, with a primary focus on Germany. Working within an established social strategy and brand guidelines, you will help bring our consumer products to life across platforms — executing content, managing community interactions, and supporting the coordination of influencer partnerships and campaign logistics.
This role suits someone with solid hands-on experience in social media execution who works reliably and independently on defined tasks, follows established processes, and supports the wider marketing team in delivering consistent, on-brand output across channels.

What You'll Do: 

• Execute and schedule social media content across Instagram, TikTok, YouTube, and Facebook in line with the content calendar and brand guidelines
• Monitor and manage community interactions daily — responding to comments, direct messages, and mentions in a timely, on-brand, and professional manner
• Support influencer partnership logistics, including product seeding, brief distribution, contract coordination, content tracking, and deliverable management
• Assist in the coordination of campaign activity for product launches, seasonal moments, and brand storytelling initiatives, supporting the wider team on execution and asset management
• Compile and maintain regular performance reports using established templates and analytics tools, flagging notable trends or anomalies to the wider team
• Support content production by assisting with light editing, copywriting, and asset organization in collaboration with creative and marketing teams
• Maintain and update influencer databases, campaign trackers, and asset libraries to ensure accurate and accessible records
• Stay current on platform updates, algorithm changes, and relevant developments in the consumer goods and home technology space
• Support the onboarding and day-to-day guidance of more junior team members where applicable

What You Bring:

• Experience in a social media coordination, influencer support, or digital marketing execution role 
• Hands-on experience executing and scheduling content across Instagram, TikTok, YouTube, and Facebook
  Working knowledge of content creation and editing tools, including CapCut and Adobe Creative Suite
  Familiarity with social media analytics platforms such as Instagram Insights and Google Analytics, with the ability to compile and present straightforward performance data
  Strong organizational and administrative skills — able to manage multiple tasks, deadlines, and asset workflows simultaneously with a high degree of accuracy
  Professional bilingual proficiency in German and English, both written and verbal
  Detail-oriented and accountable, with a consistent track record of delivering quality work on time

As we continue to grow, we are excited to add a SENIOR KEY ACCOUNT MANAGER to our German team. The position is based in Frankfurt – 3 days a week.   

OVERVIEW:  

As part of the phenomenal growth SharkNinja has achieved over the last few years, we have created a new position of Key Account Manager. This position will be key to driving the next phase of the business development and to reinforce the team. Working closely with the product team, marketing team and Digital team and with the European Hub, this person will be accountable of the customers growth.   

Here are some of the EXCITING things you’ll get to do (RESPONSIBILITIES):  

We are looking for a dynamic and committed Senior Key Account Manager to help drive our business forward into new markets. Reporting to the Sales Director you will be able to develop, implement and drive account specific plans & promotions in line with the Shark Ninja market strategy, focused on profitable sales growth throughout their portfolio. A solid experience of the Small Domestic Appliances being channel would be a clear plus for the role.   

POSITION PROFILE   

•          To build a sales strategy that achieves & exceed sales and margin targets for your accounts, launch new products 

•          Grow the core category for Benelux and launch new categories 

•          Ensure that Shark & Ninja are represented in a positive and professional manner at all times both on-line and off-line 

•          Planning and executing activities for both on-line, in-store and off-page to drive strong sales out performance 

•          Ensure accurate forecasting in line with individual and company goals 

•          Work within agreed Promotional (SOA) to ensure sales & margin targets are met 

•          Negotiate winning scenarios for both SharkNinja and the customer at all times 

•          Interpret market and sell out data into business opportunities 

•          Organization of trade shows and retail events  

•          Reporting of competitive activities & pricing 

•          Identify new retailers to deliver incremental business. 

•          Participate in tradeshows, sales meetings and other Company events as required. 

ATTRIBUTES & SKILLS (REQUIREMENTS):  

• Fluent English and German   

• Minimum 7 years of successful sales experience.  

• Appetence to our unique products  

• Results driven, Strong negotiator, Exceptional analytical skills  

• Oral and written communication with impact  

• Professional expertise  

• Excel, PowerPoint, Presentation skills & Microsoft skills  

• Interpersonal/collaborative skills, Entrepreneurship and Initiative  

•  Experience in analyzing and interpreting sales data to make informed decisions.  

• Personable and recognizes the importance of building good relationships with customers, internal colleagues and other members of the sales teams.  

• Experience of building sales and marketing strategy by market.  

What You'll Do

At SharkNinja, we use data, technology, and insight to fuel better decisions at speed. As Senior Manager, Commercial Planning – DACH, you will own the commercial forecast, planning rhythm, and forecasting outcomes for one of SharkNinja’s most complex and strategically important European regions. You will sit at the intersection of commercial strategy, advanced analytics, and local market execution, partnering closely with DACH Sales, Sales Operations, Supply, SS&A, Marketing, and EMEA stakeholders. Your role is not just to report performance, but to pressure test the forecast, challenge assumptions, and translate complex data into decisive actions that drive growth while protecting inventory health. This role requires strong commercial judgement, a high level of analytical and technological fluency, and the confidence to lead the forecast story with senior leadership. You will proactively surface risks and opportunities, test multiple scenarios, and ensure the business is prepared for what’s ahead — not just what’s planned.

Key Responsibilities:

Forecasting, Budgeting & Performance Management

• Lead the monthly forecasting process and annual budget cycle for the DACH region, embedding analytical rigor, scenario thinking, and clear prioritisation across the commercial organisation.
• Own the monthly consensus process, delivering an insight‑led, technology‑enabled forecast narrative to Executive leadership that clearly articulates what is happening, why it is happening, and what actions are being taken.
• Pressure test forecasts using scenario analysis, sensitivity modelling, and trend diagnostics to assess robustness and identify upside/downside risks early.
• “Light up” quarterly, monthly, and weekly sales targets through advanced data analysis, enabling proactive course correction and confident delivery against commitments.

Risk & Opportunity (R&O) Leadership

• Own the regional R&O process, driving tangible actions to realise opportunities and mitigate risks in close partnership with SS&A, Supply, Sales, and Marketing.
• Ensure risks are actively challenged, clearly articulated, and actioned, rather than passively tracked. 
• Use leading indicators, market signals, and local intelligence to continuously reassess forecast confidence and exposure.

Technology, Data & Insights

• Leverage forecasting tools, dashboards, and analytics platforms to enhance visibility, decision‑making speed, and forecast accuracy. 
• Partner with EMEA and global analytics, systems, and data teams to improve forecasting methodologies, data quality, and automation.
• Translate complex analytical outputs into clear, commercially relevant insights that local teams can act on quickly.

Local Market Partnership

• Act as a trusted thought partner to the DACH commercial leadership team, ensuring forecasts reflect local market dynamics, customer behaviour, and execution risks.
• Embed yourself in the local business rhythm, ensuring planning outputs are practical, relevant, and actionable for teams on the ground.
• Operate seamlessly as a member of both the Global Commercial Planning team and the local DACH team to ensure full alignment with both organisations.

What You'll Bring

• Relevant experience in commercial planning, financial forecasting, analytics, or performance management, ideally within consumer electronics, FMCG, or retail. 
• Strong analytical capability with a technology‑forward mindset, comfortable using data, systems, and models to challenge assumptions and inform decisions.
• Demonstrated experience pressure testing forecasts and influencing outcomes through insight rather than hierarchy. 
• Proven ability to partner cross‑functionally and influence Sales, Sales Operations, and Supply teams in a fast‑paced environment.
• Advanced organisational skills with the ability to manage competing priorities while maintaining pace and precision.
• A self‑starter mentality — comfortable owning outcomes end‑to‑end, asking hard questions, and acting with urgency.

The role

This role is for Nebius AI R&D, a team focused on applied research in AI. Examples of applied research that we have recently published include:

• applying reinforcement learning for agent training in long-context multi-turn scenarios
• dramatically scaling task data collection to power reinforcement learning for SWE agents
• building a decontaminated evaluation for SWE agents that is regularly updated
• investigating how test-time guided search can be used to build more powerful agents

The results often lead to collaboration with adjacent teams where our research findings are applied in practice.

We are currently looking for senior- and staff-level ML engineers to work on research in areas such as:

• Guided search and reinforcement learning for agentic systems
• Reinforcement learning for reasoning models
• Web-scale problem collection for training agents
• Efficient model distillation

Some examples of what your responsibilities might include are:

• Conducting experiments to figure out efficient ways to train a large language model on traces of interactions with various environments
• Exploring methods of guided generation and search in the trajectory space
• Coming up with ways to mine relevant data at web scale and figuring out efficient ways to use this data in model post-training
• Conducting experiments with different reinforcement learning configurations in verifiable domains
• Exploring methods to train AI agents on tasks with non-verifiable reward signals

We expect you to have:

• A profound understanding of theoretical foundations of machine learning and reinforcement learning
• Deep expertise in modern deep learning for language processing and generation
• Substantial experience with training large models on multiple computational nodes
• Strong software engineering skills (we mostly use python)
• Deep experience with modern deep learning frameworks (we use jax)
• Strong communication and leadership abilities
• Experience designing, executing, and analyzing machine learning experiments with proper statistical rigor
• Ability to formulate research questions, design experiments to test hypotheses, and draw meaningful conclusions from results
• Ability to document research findings clearly and contribute to technical publications or report

Nice to have:

• Experience with deep reinforcement learning for LLMs, including techniques such as reward modeling, DPO, PPO etc
• Familiarity with important ideas in LLM space, such as RoPE, ZeRO/FSDP, Flash Attention, quantization
• Bachelor’s degree in Computer Science, Artificial Intelligence, Data Science, or a related field Master’s or PhD preferred
• Track record of building and delivering products (not necessarily ML-related) in a dynamic startup-like environment
• Experience in engineering complex systems, such as large distributed data processing systems or high-load web services
• Open-source projects that showcase your engineering prowess
• Excellent command of the English language, alongside superior writing, articulation, and communication skills
• Proficiency in contemporary software engineering approaches, including CI/CD, version control and unit testing

The role

Token Factory is a part of Nebius Cloud, one of the world’s largest GPU clouds, running tens of thousands of GPUs. We are building an inference & fine-tuning platform that makes every kind of foundation model — text, vision, audio, and emerging multimodal architectures — fast, reliable, and effortless to train & deploy at massive scale.

• Advanced Fine-Tuning: Enhancing fine-tuning methodologies - both LoRA-based and full-parameter - for cutting-edge LLMs (e.g., GPT-OSS, Kimi K2.5, DeepSeek V3.1/V3.2, GLM-4.7), focusing on both model quality and training efficiency.

• Inference Optimization: Identifying LLM inference bottlenecks to drive production speedups. This involves building model training and evaluation pipelines in JAX for speculative decoding, experimenting with architectures (dense/MoE, auto-regressive/parallel), and deriving scaling laws to guide resource allocation.                                                                                
• Low Precision Training & Inference: Investigating low-precision (FP8, NVFP4/MXFP4) methodologies for supervised fine-tuning and reinforcement learning - spanning both inference and training - optimized for modern hardware

We expect you to have:

• A profound understanding of theoretical foundations of machine learning and reinforcement learning.

• Deep expertise in modern deep learning for language processing and generation

• Experience with training large models on multiple computational nodes

• Reasonable understanding of performance aspects of large neural network training (sharding strategies, custom kernels, hardware features etc.)

• Strong software engineering skills (we mostly use Python)

• Deep experience with modern deep learning frameworks (we use JAX)

• Proficiency in contemporary software engineering approaches, including CI/CD, version control and unit testing

• Strong communication and leadership abilities

Nice to have:

• Previous experience working with language models or other similar NLP technologies.

• Familiarity with important ideas in LLM space, such as MHA, RoPE, ZeRO/FSDP, Flash Attention, quantization

• A track record of building and delivering products (not necessarily ML-related) in a dynamic startup-like environment.

• Strong engineering skills, including experience in developing large distributed systems or high-load web services.

• Open-source projects that showcase your engineering prowess

• Excellent command of the English language, alongside superior writing, articulation, and communication skills.

The role

Token Factory is a part of Nebius Cloud, one of the world's largest GPU clouds, running tens of thousands of GPUs. We are building a high-performance inference and fine-tuning platform designed to push foundation models to their hardware limits. Our mission is to maximize throughput, minimise latency, and optimise cost-per-token across tens of thousands of GPUs.

Some directions we are currently working on, and which you can be a part of:

• Inference Optimization: Identifying LLM inference bottlenecks to drive production speedups. Squeezing the maximum performance for a wide range of LLM architectures at scale (e.g., GPT-OSS, Kimi K2.5, DeepSeek V3.1/V3.2, GLM-5).
• Inference engines support: Implement novel speculative decoding architectures, optimise components of various LLM designs (dense/MoE, autoregressive/parallel), and contribute to open-source inference engines.
• Low Precision Training & Inference: Design and productionise low-precision (FP8, NVFP4/MXFP4) training and inference pipelines with measurable gains in throughput and cost-efficiency.

We expect you to have:

• A profound understanding of theoretical foundations of machine learning and transformer architecture.
• Experience profiling GPU workloads using Nsight, PyTorch profiler, or similar tools
• Understanding of GPU memory hierarchy and compute/memory tradeoffs
• Familiarity with important ideas in LLM space, such as MHA, RoPE, KV-cache, Flash Attention, and quantisation
•  Understanding of performance aspects of large neural network training (sharding strategies, custom kernels, hardware features etc.)
•  Strong software engineering skills (we mostly use Python)
• Deep experience with modern deep learning frameworks
• Proficiency in contemporary software engineering approaches, including CI/CD, version control and unit testing
• Strong communication and leadership abilities

Nice to have:

• Experience working with open-source inference engines (vLLM, SGLang, TensorRT-LLM), including contributions
• Experience with kernel languages or DSLs such as Triton, Cute, CUTLASS, CUDA
• A track record of building and delivering products (not necessarily ML-related) in a dynamic startup-like environment.
• Strong engineering skills, including experience in developing large distributed systems or high-load web services.
• Open-source projects that showcase your engineering prowess
•  Excellent command of the English language, alongside superior writing, articulation, and communication skills.

The role

We are seeking an experienced Product Designer to join our team. You’ll have the opportunity to work from our offices in Amsterdam, Berlin, London or Prague with a hybrid work schedule.

• Own the end-to-end design of services and features within the Nebius Console, from discovery to delivery
• Design clear, scalable interfaces for complex cloud and AI infrastructure products
• Translate business goals, technical constraints, and user needs into coherent user flows and interaction models
• Work closely with Product Managers, Engineers, and other stakeholders throughout the product lifecycle
• Clearly present design solutions and rationale to cross-functional teams
• Manage design work from early hypotheses and exploration through prototyping, implementation, and iteration
• Contribute to the development and maintenance of the design system, ensuring consistency and quality across the product

• Strong product thinking and the ability to approach design as a set of connected user scenarios
• Ability to balance usability, consistency, and innovation in complex systems
• Solid understanding of the product design process, including discovery, validation, and delivery
• High attention to detail and structured, systematic work in Figma
• Experience collaborating with other designers in a shared product and design system environment
• At least 5 years of experience as a Product Designer on digital products
• Confident English communication skills, sufficient for day-to-day collaboration with international teams
• Strong proficiency in Figma, including creating complex and interactive prototypes

• Experience designing responsive and adaptive functional interfaces
• Familiarity with UX research and usability testing methods
• Experience with cloud consoles, dashboards, or other high-complexity web applications
• Ability to communicate effectively with engineers using HTML, CSS, and JavaScript terminology

About Nebius

Nebius AI is an AI cloud platform with one of the largest GPU capacities in Europe. Launched in November 2023, the Nebius AI platform provides high-end, training-optimized infrastructure for AI practitioners. As an NVIDIA preferred cloud service provider, Nebius AI offers a variety of NVIDIA GPUs for training and inference, as well as a set of tools for efficient multi-node training. 

Nebius AI owns a data center in Finland, built from the ground up by the company’s R&D team and showcasing our commitment to sustainability. The data center is home to ISEG, the most powerful commercially available supercomputer in Europe and the 16th most powerful globally (Top 500 list, November 2023).  

Nebius’s headquarters are in Amsterdam, Netherlands, with teams working out of R&D hubs across Europe and the Middle East. 

Nebius AI is built with the talent of more than 500 highly skilled engineers with a proven track record in developing sophisticated cloud and ML solutions and designing cutting-edge hardware. This allows all the layers of the Nebius AI cloud – from hardware to UI – to be built in-house, distictly differentiating Nebius AI from the majority of specialized clouds: Nebius customers get a true hyperscaler-cloud experience tailored for AI practitioners.

The role 

Nebius Token Factory is a next-generation platform for LLM inference and deployment. It gives companies and developers access to dozens of state-of-the-art open-source models (LLMs, Vision, Embeddings, Image Generation) with enterprise-grade guarantees, including private endpoints, zero-retention data flow, transparent pricing, and easy scaling without GPU ops overhead.

Token Factory is part of Nebius, a company building next-generation cloud infrastructure for the global AI economy, helping teams solve real-world problems and scale AI without massive infrastructure costs or large in-house ML teams.

We are looking for a strong Product Designer  who will help turn complex AI infrastructure into a clear, controllable, and thoughtfully designed product for a professional audience. In this role, you’ll work on one of the most technically advanced AI products on the market, immerse yourself in modern LLM and AI infrastructure operating at production scale, and have real influence on UX and product decisions across core user scenarios.

You’re welcome to work in our offices in Amsterdam, Berlin, London or Prague with a hybrid work schedule.

Your responsibilities will include: 

• Designing clear, scalable interfaces for core end-to-end AI workflows: model selection and comparison, deployment and inference, inference observability and analysis, fine-tuning, dataset management, batch inference, and agent configuration.
• Own the end-to-end design of services and features within the Nebius Token Factory, from discovery to delivery.
• Being ready to write high-quality interface copy — clear, precise text that helps users navigate complex scenarios and make informed decisions.
• Developing a deep understanding of how AI systems work under the hood, translating complex technical processes (fine-tuning, data pipelines, agent workflows) into clear and manageable user interfaces.
• Collaborating with product managers to formulate hypotheses, validate them with data and user feedback, and improve key product scenarios.
• Using modern AI tools as part of the design process across research, ideation, and prototyping stages (Figma Make, Cursor, lovable.dev, ChatGPT, Claude, etc.).
• Working closely with product, engineering, and ML teams — discussing, revisiting, and improving solutions based on feedback and shared understanding.
• Clearly present design solutions and rationale to cross-functional teams
• Contribute to the development and maintenance of the design system, ensuring consistency and quality across the product  

We expect you to have: 

• 5+ years of experience in product teams (SaaS / B2B / DevTools experience is a strong plus). Strong product thinking and the ability to turn complex processes into clear and transparent user journeys.
• Experience working on technically complex products where understanding system logic and processes matters as much as UI. Ability to balance usability, consistency, and innovation in complex systems.
• Willingness to dive into the AI domain: how datasets are prepared for fine-tuning, how fine-tuning works, how agents and their workflows are structured.
• Openness to collaboration: ability to listen, argue constructively, and incorporate team feedback.
• Interest in UX research and a clear understanding of its value for product decisions.

It will be an added bonus if you have: 

• Experience with AI products, ML platforms, or developer tools.
• Understanding of API-first products.
• Experience designing enterprise-grade interfaces.
• Interest in product architecture and how systems work “under the hood.”

The Role

Your responsibilities will include:

• Ensure fault-tolerance, scale, and uninterrupted operations for the service.
• Use cutting-edge cloud technology to solve a variety of infrastructure problems.
• Implement and improve CI/CD processes.

We expect you to have:

• Solid experience with programming languages (like Go, Python, or C++);
• Solid understanding of classic algorithms and data structures;
• Commercial experience with and deep understanding of Unix systems and network technology;
• Experience with systems for containerization and configuration management (Ansible, Salt, Terraform, Docker, K8s, Helm).

It will be an added bonus if you have:

• Desire to be involved in backend development;
• Experience designing, developing, and running high-load distributed systems;
• Commercial experience with a variety of cloud platforms.

We conduct coding interviews as part of the process.

Token Factory is a part of  Nebius Cloud, one of the world’s largest GPU clouds, running tens of thousands of GPUs. We are building an inference platform that makes every kind of foundation model — text, vision, audio, and emerging multimodal architectures — fast, reliable, and effortless to deploy at massive scale. To deliver on that promise, we need an engineer who can make the platform behave flawlessly under extreme load and recover gracefully when the unexpected happens.

In this role you will own the reliability, performance, and observability of the entire inference stack. Your day starts with designing and refining telemetry pipelines — metrics, logs, and traces that turn hundreds of terabytes of signal into clear, actionable insight. From there you might tune Kubernetes autoscalers to squeeze more efficiency out of GPUs, craft Terraform modules that bake resilience into every new cluster, or harden our request-routing and retry logic so even transient failures go unnoticed by users. When incidents do arise, you’ll rely on the automation and runbooks you helped create to detect, isolate, and remediate problems in minutes, then drive the post-mortem culture that prevents recurrence. All of this effort points toward a single goal: scaling the platform smoothly while hitting aggressive cost and reliability targets.

Success in the role calls for deep fluency with Kubernetes, Prometheus, Grafana, Terraform, and the craft of infrastructure-as-code. You script comfortably in Python or Bash, understand the nuances of alert design and SLOs for high-throughput APIs, and have spent enough time in production to know how distributed back-ends fail in the real world. Experience shepherding GPU-heavy workloads — whether with vLLM, Triton, Ray, or another accelerator stack — will serve you well, as will a background in MLOps or model-hosting platforms. Above all, you care about building self-healing systems, thrive on debugging performance from kernel to application layer, and enjoy collaborating with software engineers to turn reliability into a feature users never have to think about.

If the idea of safeguarding the infrastructure that powers tomorrow’s multimodal AI energizes you, we’d love to hear your story.