About Druva :

You won’t just join a company at Druva, you’ll help shape the future of data security at the moment it matters most. We are building a modern standard with our cloud-native solutions, designed to simplify the toughest challenges in cyber resilience for our customers. As the pioneer and market leader in fully managed SaaS data protection, we help organizations secure and recover their data from ransomware, cyberattacks, and operational disruptions without the complexity, cost, or risk of legacy infrastructure.

Our momentum is backed by the market: Druva was named a Leader in the 2025 Gartner® Magic Quadrant™ for Backup and Data Protection Platforms, a Leader in the 2025 IDC MarketScape for Cyber-Recovery, and a Leader & Outperformer in the 2025 GigaOm Cloud Data Protection Radar. Even better, customers validate that leadership every day through strong Gartner Peer Insights ratings, standout Net Promoter Scores (NPS), and top willingness-to-recommend results.

Visit druva.com and follow us on LinkedIn, X and Facebook.

We’re looking for a highly-motivated Regional Field & Channel Marketing Manager with experience across multiple marketing disciplines to deliver/execute the marketing plan in India. This is a brand new position that will work closely with the India Sales & Channel team, along with the broader APJ/ International & corporate marketing teams to execute an aligned and comprehensive marketing strategy that drives results.

The primary focus of this role is to support key regional sales and marketing initiatives, help grow the Druva brand, generate demand, and increase overall pipeline & revenue contribution.  We need a self-starter with collaborative spirit who thrives in a dynamic, hyper-growth environment. This exciting position reports to the APJ Marketing Lead and is part of the International Marketing whose charter is scaling Druva’s business across APJ and EMEA.

Primary Responsibilities

• Develop the regional marketing plan and manage associated budgets
• Leverage Global and APJ campaigns as relevant for the region. Work closely with campaign managers and APJ marketing leader to right-size, localize, and package corporate/ regional campaigns for the India market
• Define and rollout new campaigns that support specific, unique regional requirements and market opportunities
• In alignment with the regional Channel strategy, own the Channel Marketing plans & execution with select regional partners
• In collaboration with Alliance & Sales colleagues, manage campaign creation and execution with key Alliance partners like AWS, Dell and Microsoft
• Own the annual regional events plan (virtual & F2F when applicable), including contract negotiation, pre-& post-event actions. Align Marketing leadership on budget approvals & requirements
• Act as the primary local marketing liaison for SDRs, Field & Channel Sales teams in India
• Manage the regional external agency relationships for paid media,  demand programs, events. Ensure all activities are executed on time and within set budget.
• Work closely with the International Marketing Ops lead to follow consistent lead upload/activity tracking processes and regional campaign set up.
• Work with Marketing Leadership to establish benchmarks for country-specific performance measurement, ensuring all activities align to set KPI’s and GTM targets
• Measure and control program effectiveness to ensure demonstrable return on investment for all activities
• Collaborate closely with the PR manager for the region to drive increased awareness and internal appreciation of marketing activities: ensure circulation of results and follow up actions to all stakeholders
• Provide quarterly marketing reviews and analysis of comprehensive performance to regional & APJ Marketing & Sales Leadership.
• Collaborate with HQ to build aligned social media, PR & AR efforts into regional marketing plan

Required Skillset

• Can thrive in a fast-paced, startup- environment with ability to multi-task and operate to a high standard
• Resolute in prioritising: focus on projects and activities that are closely aligned to strategy and will make the biggest impact
• Results-oriented with proven experience delivering effective awareness, demand generation, and channel marketing activities that deliver measurable and repeatable results
• Hands-on experience managing end-to-end events & trade shows, both virtual and physical (when environments allow), ensuring top-notch execution and an emphasis on results.
• Experience working across multiple countries & an understanding of the varying market dynamics/needs
• Ability to build rapport and strong relationships with Sales colleagues, establishing credibility as key member of the team and the marketing expert for the region
• Previous experience working for US HQ’d company with matrix functions across Global and APJ
• Team player with can-do attitude
• Exceptional communicator
• Ambitious self-starter
• Reasonable understanding of SFDC and Marketing Automation platforms (Marketo, Eloqua, etc)
• Willingness to travel as needed (when it’s safe to do so & current restrictions are lifted)

Your Education, Experience & Certification:

• Minimum 5+ years in B2B tech marketing with demonstrable, proven successes
• Experience in SaaS, Cloud, or related technologies is a Plus!
• Strong problem-solving and troubleshooting skills
• Understanding of the demand funnel and conversion rates
• Bachelor’s degree in a related field
• Strong Commercial/Business acumen

Work Location: Bengaluru / Mumbai 

About the Role

We are seeking an experienced and driven Area Sales Director to join our India Sales team, with a focus on expanding within existing customers and landing new strategic logos across key industries.

This is a senior leadership role responsible for delivering growth through a team of quota-carrying Enterprise / Strategic Account Executives, who specialise in both account expansion (upsell/cross-sell) and net new logo acquisition, supported by a partner-first go-to-market strategy.

You will play a critical role in shaping strategy, coaching your team, and partnering cross-functionally to ensure and predictable, sustainable revenue growth.

What You Will Be Doing

• Ideate, build and execute a Go to Market strategy in in your assigned sales segment across India
• Lead and manage your Enterprise / Strategic Sales team in India, overseeing day-to-day operations, performance, and development.
• Drive growth within existing Enterprise and Strategic accounts, with clear strategies for upsell, cross-sell, and multi-year expansion.
• Coach and mentor your team to land new strategic logos by building executive relationships, driving differentiated value, and shaping long-term digital transformation roadmaps with customers.
• Engage key SIs, partners, cloud providers and distributors for joint business planning, demand creation, opportunity execution and scale, aligned to our partner-first GTM.
• Hire, motivate, mentor and develop a high-performing sales team, raising the bar on sales excellence, deal strategy, and execution.
• Provide direction and leadership, fostering tight collaboration with Presales, Business Development, Marketing, Alliances, Customer Success and our Partner ecosystem.
• Own demand generation and pipeline discipline: ensure monthly pipeline creation, sufficient pipeline coverage, and attainment of pipeline generation targets and revenue bookings quota.
• Maintain accurate and up-to-date Salesforce hygiene across the team and provide reliable, insight-led forecast information to leadership.
• Actively support complex, strategic opportunities, including deal strategy, commercial structuring, and building executive-level relationships with C-suite stakeholders.
• Lead territory and account planning, ensuring focus on the highest-potential accounts, industries, and buying centers.
• Collaborate closely with extended teams (pre-sales, services, training, legal, renewals, partners) to ensure successful adoption, value realisation, and long-term customer advocacy.
  
  

You Will Be a Great Fit for Us If You Have:

• 20+ years of experience selling B2B SaaS solutions, with deep exposure to complex, multi-stakeholder Enterprise sales cycles.
• Minimum 5 years of experience leading high-performing SaaS sales teams, ideally focused on Enterprise and/or Strategic accounts.
• A proven track record of consistently meeting or exceeding revenue targets across both net new and expansion motions.
• Exceptional leadership and influencing skills, with the ability to build trusted relationships internally (across cross-functional teams) and externally (C-level and senior stakeholders).
• Strong business planning capabilities — able to set clear goals, define territory and account strategies, track progress, identify risks/blockers, and drive corrective actions.
• A professional, polished presence with excellent verbal and written communication skills; confident in presenting to C-suite (CEO, CFO, CIO, CISO, CTO) and senior business leaders.
• Deep mastery of consultative and solution selling methodologies such as MEDDPICC, Challenger, Solution Selling, Sandler, or similar frameworks.
• Comfort and credibility in engaging executive stakeholders around identity, security, digital transformation and business outcomes.
• Strong operational rigor, with a focus on building scalable processes, improving forecast accuracy, and bringing structure to a growing organisation.
• An innovative and growth-oriented mindset — not afraid to challenge the status quo, experiment, and bring fresh ideas to how we win in Enterprise and Strategic accounts.
• A Bachelor’s or Master’s degree, or a demonstrated commitment to ongoing learning and professional development.

#LI-Remote

(P24228_3341135)

Overview:

The Insights product is a new offering for Guidepoint's Institutional investment and corporate clients, that offers teleconferences, surveys, and in-person events. The teleconferences live in a transcript library portal, which covers a wide of industries/topics that enables our clients to make informed decisions. All content features experts from Guidepoint’s proprietary global network and is conceptualized and hosted by former investment professionals (i.e., private equity/hedge fund), sell-side equity research analysts, and industry professionals. Visit Insights team biographies at https://www.guidepoint.com/insights/#team.

This position can be remote. Ideal candidates MUST be comfortable working US hours.

What You’ll Do:

• Work closely with the Healthcare Insights team to execute teleconferences that will cover the Pharma/Medtech or similar subsectors within Healthcare Industry
• Proactively monitor pipeline of upcoming call topics so experts can be identified or selected 1-2 weeks before scheduled call date
• Utilize the phone, LinkedIn, and outreach to recruit new Advisors to join the Guidepoint network and communicate with potential experts to answer questions or discuss/verify their credentials
• Recruit new advisors to join the Guidepoint network, using a variety of outreach tools and resources provided. Communicate with potential experts via phone to answer questions or discuss/verify their credentials
• Develop effective screening criteria for experts to test knowledge of subject matter; Review responses to screening questions from experts to gauge sufficient knowledge of subject matter
• Finalize scheduling and call logistics details directly with experts

What You Have:

• Bachelor’s degree or higher in Biology or Life Sciences with strong academic record is required
• 1-2 years of work experience in pre-sales/ sales/ client service/ customer support/ BPO/ lead generation or healthcare / medical oriented fields
• Prior experience in cold calling and sending cold emails, generating leads would be great
• Ability to work in US Shift hours (5pm to 2am IST)
• Excellent communication and interaction skills, including demonstrated written and verbal abilities in English
• Proactive, result-driven, initiative and ability to go the extra mile
• Able to deliver excellent service to clients and surpass their expectations within tight timelines
• Demonstrated ability to work in a team atmosphere but also independently
• Desire to learn about the business and to work in a fast-paced entrepreneurial environment

What We Offer:

• Competitive compensation
• Employee medical coverage
• Central office location (Mumbai BKC)
• Entrepreneurial environment, autonomy, and fast decisions
• Casual work environment
• Meritocracy based culture

About Guidepoint:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

#LI-AK1

#LI-Hybrid

Overview:

The Insights product is a new offering for Guidepoint's Institutional investment and corporate clients, that offers teleconferences, surveys, and in-person events. The teleconferences live in a transcript library portal, which covers a wide of industries/topics that enables our clients to make informed decisions. All content features experts from Guidepoint’s proprietary global network and is conceptualized and hosted by former investment professionals (i.e., private equity/hedge fund), sell-side equity research analysts, and industry professionals. Visit Insights team biographies at https://www.guidepoint.com/insights/#team.

This position can be remote. Ideal candidates MUST be comfortable working US hours.

What You’ll Do:

• Work closely with the Insights team to execute teleconferences that will cover a wide range of sectors including tech/media/telecom, consumer, industrials/materials/energy, healthcare and financials
• Proactively monitor pipeline of upcoming call topics so experts can be identified or selected 1-2 weeks before scheduled call date
• Utilize the phone, LinkedIn, and outreach to recruit new Advisors to join the Guidepoint network and communicate with potential experts to answer questions or discuss/verify their credentials
• Recruit new advisors to join the Guidepoint network, using a variety of outreach tools and resources provided. Communicate with potential experts via phone to answer questions or discuss/verify their credentials
• Develop effective screening criteria for experts to test knowledge of subject matter; Review responses to screening questions from experts to gauge sufficient knowledge of subject matter
• Finalize scheduling and call logistics details directly with experts

What You Have:

• Bachelor’s degree or higher with strong academic record is required
• 1-2 years of work experience in pre-sales/ sales/ client service/ customer support/ BPO/ lead generation
• Prior experience in cold calling and sending cold emails, generating leads would be great
• Ability to work in US Shift hours (5pm to 2am IST)
• Excellent communication and interaction skills, including demonstrated written and verbal abilities in English
• Proactive, result-driven, initiative and ability to go the extra mile
• Able to deliver excellent service to clients and surpass their expectations within tight timelines
• Demonstrated ability to work in a team atmosphere but also independently
• Desire to learn about the business and to work in a fast-paced entrepreneurial environment

What We Offer:

• Competitive compensation
• Employee medical coverage
• Central office location (Mumbai BKC)
• Entrepreneurial environment, autonomy, and fast decisions
• Casual work environment
• Meritocracy based culture

About Guidepoint:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

#LI-VD1

#LI-Hybrid

Overview:

The Insights product delivers teleconferences, surveys, and in-person events to Guidepoint’s institutional and corporate clients. Teleconference transcripts are housed in a searchable portal covering diverse industries and topics, helping clients make informed decisions. All content features Advisors from Guidepoint’s global network and are curated by former investors, sell-side analysts, and industry professionals.

As the Research Manager, Insights (India), you will lead a small pod of 2–3 Research Associates responsible for sourcing and recruiting experts for our teleconferences across sectors including technology, healthcare, consumer, industrials, energy, and financials.

This is a player-coach role. You will actively execute recruiting mandates while also driving team performance, pipeline health, outreach quality, and operational discipline. You will serve as the primary coordination point between the Associate team and the US-based moderator team, ensuring speed, quality, and advisor conversion.

This role is ideal for someone who thrives in a high-volume, deadline-driven environment, enjoys managing people, and is motivated by building systems that improve recruiting yield and call completion rates.

What You’ll Do:

Execution & Quality Ownership

• Own end-to-end execution of high-priority teleconference topics, including sourcing and securing senior industry experts.
  • Proactively monitor upcoming call pipelines to ensure advisor identification begins 1–2 weeks ahead of scheduled calls.
  • Conduct outreach via LinkedIn, email, and phone to engage and convert qualified advisors.
  • Develop and refine screening questions to assess subject matter credibility and ensure quality standards are met.
  • Partner closely with moderators to align on advisor profile, vetting criteria, and urgency.
  • Troubleshoot scheduling challenges and ensure smooth handoff to operations for call logistics.

Leadership & Team Management

• Directly manage 2–3 Research Associates working across APAC/EMEA/US hours
  • Drive daily execution discipline including outreach volume, pipeline tracking, and response management.
  • Review screening quality and advisor selection to maintain content standards.
  • Monitor key metrics such as outreach-to-response rate, shortlist-to-confirm rate, and confirmed-to-completed call yield.
  • Provide structured coaching on messaging, phone approach, objection handling, and senior-level engagement.
  • Identify performance gaps early and implement corrective action plans.
  • Standardize best practices across sourcing, CRM usage, and follow-ups.
  • Ensure timely communication and transparency with US moderator teams.

What You Have: 

• 2-4 years of professional experience in recruiting, lead generation, inside sales, research operations, or client service.
  • Prior experience managing or mentoring junior team members.
  • Comfort with high-volume outreach (cold calling and cold emailing).
  • Strong written and verbal communication skills in English, with confidence engaging senior professionals.
  • Ability to work in any of the following shifts APAC, EMEA, US (8.5 hours either starting 9 AM – 5 30 PM, or 5 PM to 1 30 AM IST)
  • Highly organized with strong attention to detail and execution discipline.
  • Data-oriented mindset with the ability to interpret performance metrics and improve conversion rates.
  • Proactive, ownership-driven, and comfortable operating in a fast-paced environment.

What We Offer:

• Leadership opportunity in a growing global research product.
• Exposure to diverse industries and senior global executives.
• Direct impact on revenue-generating content and advisor engagement strategy.
• Entrepreneurial environment with merit-based growth opportunities.
• Competitive compensation and benefits.
• Employee medical coverage
• Central office location
• Casual work environment 

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-Hybrid

#LI-AK1

About the Role

This is not a traditional engineering role. This is a seat at the table.

You will work directly with Prodigal's CTO across the full breadth of building a frontier AI company — technical roadmap, AI projects, customer conversations, GTM collaboration, hiring, and everything in between. Think of it as an accelerated apprenticeship for a future CTO or technical founder. You will be handed ambiguity, context, and trust — and expected to run with it. Over one year, you will touch more dimensions of company building than most engineers see in a decade.

We are looking for someone in explore mode — technically sharp, intellectually restless, and hungry to understand how great companies are built from the inside.

What You'll Own

AI Projects & Technical Execution

• Lead high-priority AI projects end-to-end — voice AI, LLM reasoning, evaluation frameworks, and agentic systems — from research to production
• Work hands-on with frontier models, prompt engineering, real-time voice pipelines, and PIE, Prodigal's Intelligence Engine powering millions of live consumer finance conversations
• Evaluate emerging AI capabilities and support pragmatic build-vs-integrate decisions alongside the CTO

Strategy, Customers & GTM

• Participate in roadmap discussions, competitive analysis, and translating customer insights into engineering direction
• Join customer conversations and escalations; collaborate with Sales, Marketing, and Customer Success on technical enablement and thought leadership that represents Prodigal at the cutting edge

Hiring, Culture & Operations

• Participate in recruiting — evaluating submissions, interviewing, building assessment frameworks — particularly for campus hiring from premier institutions
• Be a sounding board for architectural decisions, tradeoffs, and team dynamics; help identify gaps before they become problems

What You Bring

• Strong CS fundamentals with hands-on Python and/or TypeScript — you write clean, production-ready code
• 0 to 5 years of experience; in explore mode, not exploit mode — still building, still hungry, not optimizing a narrow lane
• Genuine curiosity about AI — you read papers, build side projects, and form opinions about where the technology is heading
• High bias for action, comfort with ambiguity, and clear communication across engineers, customers, and executives
• A builder's mentality — you've made things that required sustained effort to bring into existence

Even Better

• Hands-on experience with LLMs — prompt engineering, evaluation, fine-tuning, or building LLM-powered applications
• Exposure to voice AI, real-time systems, or agentic architectures
• Considering a Masters in CS or AI, or recently completed one

Why This Role

Compounding Learning at an Uncommon Pace

Most early-career engineers spend years getting depth in one domain. This role gives you breadth and depth simultaneously — AI, product, customers, hiring, company building — all in one year, directly alongside a technical co-founder.

Proximity to the Frontier

Voice AI that reasons, decides, and acts in real-time financial conversations is one of the hardest applied AI problems being worked on right now. You will be building it, not reading about it.

A Blueprint for What You Want to Become

Whether you want to be a CTO, a technical founder, or a world-class AI researcher — this role is designed to accelerate that path. Real ownership, real stakes, increasing responsibility as you demonstrate it.

Job Benefits: 

• World-class team - You'll get the chance to learn from (and teach) some of the brightest and most skilled people you'll ever meet. Our team members have been part of BCG, Deloitte, EY, Blackstone, Meta, Amazon and are IIT, IIM, BITS alumnus.
• Continuous education - As relentless seekers of knowledge, we sponsor and support any training materials, books, courses, and exam fees for upskilling yourself in areas related to your role - but that's not where it ends. If you make a good case for some extra learning, we're delighted to foot the tab.
• Food at the office – Meals are on us. We won't let your stomach grumble while you hustle.
• Health insurance - Health always comes first. The health of your family is as important to us, as it is to you. We offer insurance coverage for both you and your family.
• Flexible schedule - We're not a "clock in, clock out" company. Morning person? Start work while the world's still sleeping. Night owl? Ramp things up while others are winding down. You're fully trusted to create the right conditions for your own personal peak productivity. We only ask that you be available to your teammates for seamless collaboration.
• Generous leave policy - Take all the time you need to recharge your batteries - no cap on vacation allowance here. Because a rested, relaxed, and refreshed mind is a happy and effective mind.
• Recreation & team activities – We regularly indulge in friendly football, table tennis, cooking sessions and challenge each other to do those extra push ups or chug that 4^th drink (of course that’s Nimbu Pani)

Meet Sangram - (Cofounder and CTO) and hear his vision for Prodigal below (01:38)

Location: [India] 

We Are: 

RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel. 

Founded in 2012, and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients.

Why RTB House?

• You excel at selling high ticket and complex ad tech solutions (display retargeting) to brands and/or Tier1 media agencies at director-level.
• You know how to get around within prospects companies and as well as within the company you work for, to get your work done. 
• You enjoy working as a Challenger in the market that has the ambition and offering to take the number 1 spot in its space digital advertising solutions.

You Will:

• Identify new sales opportunities and convert them into RTB House customers on the Indian market. Generate direct sales by handling all aspects of the sales cycle from prospecting to closure;
• Develop strong relationships with key stakeholders (decision-makers) of brands and agencies and comprehensively expand the portfolio of RTB House’s new clients. This is a role focussed on New Business.
• Participate in product and offer presentations/pitches to prospective clients and agencies. Analyze sales statistics and formulate sales strategies to determine and achieve desired growth. Partner with technical and account management teams;
• Execute customer communications via telephone or email, in line with standards and procedures. Create formal offers and present them to potential customers;
• Deliver high levels of customer relationship management, satisfaction, and interaction;
• Report on the status of sales processes regarding both existing and potential customers;
• Develop professional and technical knowledge by attending training sessions.

Desired Experience: 

• Understanding of the online advertising industry including major recent trends,  knowledge of the RTB model is a must. Understanding AI, especially Machine learning and Deep Learning is key to be successful. 
• 6-8 years of successful sales experience in the digital advertising industry is a must. If you have less than 6 years of sales experience in Digital/Retargeting, this role is not for you.
• Proven existing, meaningful relationships with Tier 1 direct clients where you can exhibit both Leadership and Leverage.
• Thought leader in online advertising. That comes with both experience and mindset coming from the number of years of both success and failures.
• You dream big, know how to get the work done and have fun while doing it.
• Great analytical skills, persuasion, exceptional negotiation, communication skills and fluency in English.
• Minimum - University degree, Post Graduate is a plus.

We Offer: 

• Being part of an award-winning organization, with outstanding growth numbers;
• Work on a great product based on the newest AI Technology (Deep Learning);
• Being part of ambitious projects and working with teams of talented and collaborative people;
• A rewarding career in a high energy, fun and inspiring atmosphere with no corporate habits;
• The opportunity to participate in ambitious projects in a growing, international organization;
• Hybrid work model.

Apply now! 

You don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it.

Head of Quality Engineering to lead and scale our QA function in India (Relocation to Noida required) 

 This is a pivotal leadership role within our Engineering and Technology team, requiring a unique blend of strategic foresight, commercial awareness, and hands-on technical expertise. 

The ideal candidate is not just a manager but a leader and coach—someone who can recruit and build a high-performing team from the ground up while maintaining involvement in projects and automation. You will be the driving force behind our continued AI Transformation in QA in the region and, ensure our technical capabilities are always one step ahead of business demand. 

This role offers relocation to Noida, its important that you are happy to relocate to Noida and our team will support your relocation 

What you’ll be doing: 

Leadership, Team Development & Future-Readiness 

• Build & Scale: Recruit top-tier QA talent to build the India team. Manage high-volume, high-pressure hiring cycles and  a establish QA Automation hub. 

• Future-Proofing the Workforce: Collaborate closely with Sales and Business Development teams to understand the sales pipeline and emerging market trends. Translate these insights into training roadmaps to ensure the team is "project-ready" for next-generation work before it arrives. 

• Talent Development: Follow and contribury to global engineering career progression frameworks. Foster a culture of continuous learning by coordinating training programs, onboarding graduates, and personally coaching team members. 

• Global Collaboration: Act as the primary liaison for the India region within our global community of QA leaders, ensuring alignment with global standards while addressing local operational needs. 

• Employee Wellbeing: Balance the drive for high performance with a deep commitment to team wellbeing, proactively managing signs of burnout and ensuring a healthy, sustainable work-life balance for your staff. 

 
AI Transformation & Technical Excellence 

• AI Leadership: Champion the adoption of AI-assisted testing tools and generative AI within the QA workflow. Lead transformation activities to automate test generation, self-healing scripts, and predictive quality analytics. 

• Automation Strategy: Lead the design and development of robust, scalable test automation frameworks using modern tools, with a specific focus on Playwright. 

• Hands-on Engineering: Review complex test scenarios and contribute to automation code or framework architecture. You will be expected to guide the team on technical implementation in Java, Python, or JavaScript. 

• Shift-Left & CI/CD: Support project teams in integrating quality gates within deployment pipelines and drive the adoption of "Shift-Left" testing principles. 

 
Strategic Quality Management 

• Metrics & KPIs: Define and track quality metrics (DRE, Test Coverage, Cycle Time) to provide transparent reporting to executive stakeholders. 

• SDLC Integration: Collaborate closely with Engineering, Product, and DevOps leads to embed quality as a mindset throughout the development lifecycle. 

• Infrastructure & Data: Oversee test environment management, data management strategies, and ensure the infrastructure supports rigorous performance and security testing. 

• Client Delivery Assurance: Act as the senior escalation point for critical project quality issues. Build relationships with global account leads to ensure Indian based delivery teams are meeting client expectations and strictly adhering to any SLAs 

 
Process & Operations 

• Agile Efficiency: Optimize testing processes to support rapid Agile/Scrum development cycles, reducing time-to-market whilst improving quality. 

• Prioritization: Expertly handle multiple conflicting priorities and context switching between strategic planning, crisis management, and recruitment activities. 

What we want from you: 

• Extensive QA Leadership & Team Scaling: Proven extensive experience in Quality Assurance, leading and managing teams, with a track record of building and scaling QA teams from small to medium sizes (including graduate intake and senior hires). 

• Comprehensive Technical QA Expertise: Strong hands-on proficiency in test automation frameworks (Java, Python, JavaScript), deep understanding of Functional, API, Performance (JMeter, k6), and Security testing fundamentals. 

• Modern QA Tooling & CI/CD Mastery: Experience with Playwright is highly desirable, along with proficiency in modern CI/CD tools (Jenkins, GitHub Actions, GitLab CI). 

• E-commerce/Retail Domain Expertise: Understanding of complex buying journeys within E-commerce/Retail domains, with experience using platforms like Shopify, Adobe Commerce, SFCC, or CommerceTools. 

• Strategic Business & Commercial Acumen: Ability to analyse business trends, sales pipelines, and commercial impact to forecast skill requirements, drive proactive team upskilling, and strategically prepare teams for future sales initiatives. 

• AI Transformation & Empowerment: Proven experience with AI transformation activities and a passion for empowering teams to effectively utilize AI tools in daily workflows. 

• Adaptable, Resilient & Results-Oriented: Comfortable with frequent context switching, adept at managing ambiguity in a fast-paced environment, and capable of handling demanding hiring targets and delivery deadlines. 

• Exceptional Communication & Stakeholder Management: Excellent verbal and written communication skills, capable of clearly explaining complex technical quality risks to non-technical stakeholders. 

• High Emotional Intelligence & Relationship Building: Possesses high emotional intelligence, fostering deep trust and strong relationships across cultural boundaries as an approachable, empathetic listener. 
• Vibrant Team & Tech Community Builder: Actively fosters a vibrant internal engineering culture (organizing Hackathons, Guilds, Lunch & Learns) and a strong sense of community within a distributed workforce through team bonding and celebrating successes. 

Desirable Attributes: 

• Cloud Native: Experience with cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes). 

• Emerging Tech: Demonstrated knowledge of AI/ML testing approaches and implementation of LLMs in testing. 

• Certifications: ISTQB Advanced Level or equivalent quality certifications. 

• Remote Management: Experience managing distributed or remote teams across different time zones. 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

The Role

This is one of the most critical and demanding roles at Prodigal.

As an AI Deployment Lead, you are the person who takes an AI agent from a signed contract to a live, performing system and then keeps it getting better. You sit at the intersection of customer understanding, technical depth, and operational rigor. You own the outcome.

You will work directly with our North American customers - debt collection agencies, lenders, and loan servicers, to understand how their businesses actually run: their call flows, agent scripts/talk-tracks, compliance constraints, telephony/ dialer infrastructure, payment gateways, CRM systems, and APIs. You will translate that understanding into precise requirements and make sure what gets built is right before it ever touches a live call in production.

This is not a project management role with a technical veneer. You will design how the agent should think, speak, and behave across every scenario, validate that it does, and push for refinements until the system performs at the level the customer and you expect.

If you want to understand how enterprise AI actually gets deployed at scale, not in theory but in production, this is that role.

What You'll Own

Customer Discovery and Scoping

• Deeply understand each customer's business and existing call workflows.
• Map their full tech stack: telephony dialer, payment processors, portals, CRMs, and the APIs connecting them
• Design call flow diagrams and interaction maps that translate customer workflows into precise agent behaviours
• Translate complex, sometimes ambiguous requirements into clear, actionable scopes for engineering

Deployment and Phased Delivery

• Own end-to-end delivery across multiple deployment phases
• Manage 4 to 6 concurrent deployments with strong project governance, clear milestones, and zero surprises for the customer
• Drive all customer-facing calls, from kickoff through go-live, with clarity, confidence, and follow-through

Agent Validation and Performance

• Design comprehensive scenarios covering happy paths, edge cases and adversarial situations to ensure the agent is production-ready
• Conduct test calls alongside Agent Engineers to evaluate agent performance across real-world conditions
• Own the feedback loop: test → identify gaps → brief the Agent Engineer → retest → validate and approve

Post-Go-Live Ownership

• Stay close after launch: track agent KPIs, surface performance issues, manage post-production bugs, and drive continuous improvement
• Lead phased expansion, each new capability is a new deployment with its own scoping, testing, and go-live cycle
• Serve as the primary escalation point until the deployment reaches a stable, handoff-ready state

Stakeholder Management

• Navigate multi-stakeholder customer environments: CXOs, Operations, Compliance, IT, and Tech teams, each with different priorities and vocabularies
• Be the person customers trust - responsive, on top of every commitment, and always a step ahead
• Internally, work across functions to unblock delivery and represent the customer's reality

Who You Are

• 2+ years of work experience in B2B SaaS, consulting, digital transformation, or technical deployments/ implementations
• Experience deploying or managing voice AI agents, conversational AI, or automation systems is a strong plus
• Familiarity with the US consumer finance or debt collections industry is a plus, not a requirement
• You understand how APIs work, can read a basic integration spec, and can hold a credible technical conversation without being an engineer
• You're the kind of person who anticipates problems before they surface and builds for them
• Strong communicator, equally comfortable presenting to a CXO and working through an escalation path with an engineer
• You thrive in ambiguity and figure things out without waiting to be told how. This role comes with high ownership and low hand-holding by design
• You'll report to the Head of Customer Success and Deployments
• You'll be joining a growing deployment team
• Experience working with or for North American customers is preferred

What You'll Learn

• How to take AI agents from demo to production in one of the most regulated, high-stakes industries in the US
• How to design and validate AI systems that are safe, compliant, measurable, and commercially meaningful
• How enterprise telephony, payment infrastructure, and compliance requirements shape what AI can and cannot do in the real world
• How to operate at the intersection of product, AI, and mission-critical customer communication

What You’ll Do

• Build and deploy LLM-powered AI agents (including voice agents) in production, designed for real-world use cases
• Own the end-to-end lifecycle of AI systems — from problem scoping and design to deployment, monitoring, and continuous iteration
• Design and optimize prompts, RAG pipelines, and evaluation frameworks to improve accuracy, latency, and reliability
• Work directly with customers and Implementation Managers (IMs) to understand workflows, solve real-world problems, and drive successful go-lives and iterations 

What We’re Looking For

• 1–3 years experience in backend / data / AI engineering
• Strong in Python + SQL
• Experience or exposure to LLMs, RAG, or prompt engineering
• High ownership, ability to work in ambiguity and ship fast
• Comfortable working with customers and cross-functional teams

Preferred Qualification

• B.Tech, BE, or M.Tech in Computer Science or a related discipline, with 1–3 years of relevant experience

Bonus

• Experience with production LLM systems / AI agents
• Familiarity with evaluation, agent tooling, or voice AI
• Experience with Databricks, MongoDB, or distributed systems
• Startup or customer-facing engineering experience

Why This Role

• Work on real production AI systems (not demos)
• End-to-end ownership and fast iteration cycles
• Direct impact on enterprise customers and business outcomes

Mode of Work - In-Office

We're seeking a Machine Learning Lead to join our team in building cutting-edge products that shape the future of consumer finance. As a member of our team, you will oversee complex technical problems, build new features, and improve existing products. Our teams are constantly pushing the boundaries of applied intelligence in consumer finance, and we're looking for passionate individuals who can help us advance us further. If you're interested in leading a world-class team of engineers and researchers to work on exciting projects that have a significant impact, we encourage you to apply.

Responsibilities:

• Partner with the CTO to drive the team's goals and technical direction to pursue opportunities that make the organization more efficient
• Effectively communicate complex features and systems in detail
• Understand industry & company-wide trends to help assess & develop new technologies
• Partner with the CTO to lead long-term technical vision and roadmap for Machine Learning and the entire organization
• Suggest, collect, and synthesize requirements and create an effective feature roadmap
• Design and develop Machine learning products and services leveraging AI (LLMs, Agentic AI, classical ML, the modern NLP stack, etc)
• Architect and implement data pipelines for ML model training. Lead scalable software systems development to deploy ML models into production systems, ensuring high performance and reliability.
• Stay updated on ML research and the ever-changing Gen AI landscape, identifying opportunities for innovation.
•  Effectively collaborate with cross-functional teams to deliver high-quality solutions on time. Guide team members in contributing to ML design discussions for new projects.

Requirements:

• Extensive experience, 5+ years in software development, with a focus on machine learning and data science in a tech company. 
• Proven track record of delivering high-quality ML products in a fast-paced, agile environment.
• Deep understanding of machine learning algorithms with hands-on experience in developing and deploying machine learning models at scale.
• Strong coding skills in Python. Familiarity with machine learning libraries such as PyTorch and sci-kit-learn. Experience with data manipulation and analysis tools like Pandas and Spark.
• Strong communication and leadership skills, with the ability to effectively collaborate with cross-functional teams and mentor junior engineers.

Preferred Qualifications:

• Experience with cloud services (AWS), Databricks, and building scalable, distributed systems.

Job Benefits 

• GenAI experience – Work directly in the innovative field of GenAI, shaping groundbreaking projects that redefine consumer finance intelligence.
• World-class team - You'll get the chance to learn from (and teach) some of the brightest and most skilled people you'll ever meet. Our team members have been part of BCG, Deloitte, EY, Blackstone, Meta, Amazon and are IIT, IIM, BITS alumnus.
• Continuous education - As relentless seekers of knowledge, we sponsor and support any training materials, books, courses, and exam fees for upskilling yourself in areas related to your role - but that's not where it ends. If you make a good case for some extra learning, we're delighted to foot the tab.
• Food at the office – Meals are on us. We won't let your stomach grumble while you hustle.
• Health insurance - Health always comes first. The health of your family is as important to us as it is to you. We offer insurance coverage for both you and your family.
• Flexible schedule - We're not a "clock in, clock out" company. Morning person? Start work while the world's still sleeping. Night owl? Ramp things up while others are winding down. You're fully trusted to create the right conditions for your own personal peak productivity. We only ask that you be available to your teammates for seamless collaboration.
• Generous leave policy - Take all the time you need to recharge your batteries - no cap on vacation here. Because a rested, relaxed, and refreshed mind is a happy and effective mind.
• Recreation & team activities – We regularly indulge in friendly football, table tennis, cooking sessions, and challenge each other to do those extra push-ups or chug that 4th drink (of course, that’s Nimbu Pani).

Meet Sangram - (Cofounder and CTO) and hear his vision for Prodigal below (01:38)

We are building PIE (Prodigal Intelligence Engine) - the specialized intelligence layer that transforms AI agents from conversational interfaces into truly intelligent decision-makers. We're building the brain that makes agents understand context, make compliant decisions, and deliver personalized experiences at scale. Read more about PIE here

About the role

As a Senior Software Engineer on the Platform team, you'll architect the systems that power PIE - unifying siloed data sources across CRMs, lending systems, dialers, and communication channels into a unified intelligence layer. You're building infrastructure that doesn't just handle data at scale, but extracts meaning from it, enabling AI agents to make contextually intelligent, compliant decisions in real-time.

This isn't incremental improvement - it's foundational work toward an agentic future where specialized AI agents collaborate autonomously to manage entire collections operations. The systems you build today become the backbone of tomorrow's agentic workforce.

What you'll do

• Design and build the distributed systems infrastructure that powers PIE, processing millions of consumer interactions daily while maintaining sub-100ms response times for real-time agent decision-making
• Build robust data unification pipelines that reconcile and synthesize information across heterogeneous systems (CRMs, LMS platforms, dialers, communication channels) into coherent, actionable intelligence
• Create scalable platforms that can ingest, process, and serve insights from 500+ consumer attributes while supporting complex regulatory and compliance requirements
• Own end-to-end architecture and implementation - from high-level system design through production deployment and operational excellence
• Write production-grade code in Python, Golang, and Node.js that balances performance, maintainability, and speed of iteration
• Conduct rigorous code reviews, tackle complex distributed systems bugs, and take ownership of high-risk technical challenges
• Build comprehensive testing strategies spanning unit, integration, and regression capabilities to ensure reliability at scale
• Implement sophisticated monitoring, observability, and troubleshooting capabilities for complex distributed systems
• Drive improvements in key technical metrics: system availability, data freshness, query performance, and cost efficiency
• Partner with ML teams to build infrastructure that supports model training, inference, and continuous learning loops
• Influence technical direction and architectural decisions that span multiple teams and projects
• Mentor junior engineers through code reviews, architectural discussions, and collaborative problem-solving
• Champion engineering best practices, documentation standards, and operational excellence across the platform team

✅ Requirements

• B.Tech./BE/M.Tech Equivalent in Computer Science or relevant education
• 4+ years architecting and building high-throughput, distributed data platforms that process millions of events daily
• Strong hands-on expertise with NoSQL & SQL databases (MongoDB, DynamoDB, PostgreSQL) and modern data warehouses (Redshift, Snowflake, Databricks BigQuery)
• Deep experience building scalable, secure, highly available software that operates reliably under production load
• Proficiency with AWS services, containerization (Docker/Kubernetes), and modern DevOps practices
• Expertise in observability and monitoring tools (Sentry, CloudWatch, Prometheus, ELK) for troubleshooting production systems
• Strong expertise in troubleshooting complex production issues.
• Good problem solving, critical thinking, and communication skills. Should be able to find the right balance between perfection and speed of execution
• Self-starter and self-learner, who never settles
• Comfortable working in a fast paced environment while continuously evaluating emerging technologies
• Bonus: Foundational knowledge of Machine Learning and AI systems - understanding how models are trained, served, and integrated into production applications
• Bonus: Experience building platforms that power real-time AI/ML workloads or agentic systems

⚙️ Our Tech Stack

• Languages & Frameworks: Python, Golang, Node.js
• Databases: MongoDB, PostgreSQL, Databricks
• Infrastructure: AWS (EKS, EC2, Lambda), Kubernetes, Docker
• GenAI Tooling: Cursor, Claude code, and all other leading AI dev tools 

Mode of Work - In-Office (Powai, Mumbai)

What we offer

• GenAI experience – Work directly in the innovative field of GenAI, shaping groundbreaking projects that redefine consumer finance intelligence.
• World-class team - You'll get the chance to learn from (and teach) some of the brightest and most skilled people you'll ever meet. Our team members have been part of BCG, Deloitte, EY, Blackstone, Meta, Amazon and are IIT, IIM, BITS alumnus.
• Continuous education - As relentless seekers of knowledge, we sponsor and support any training materials, books, courses, and exam fees for upskilling yourself in areas related to your role - but that's not where it ends. If you make a good case for some extra learning, we're delighted to foot the tab.
• Food at the office – Meals are on us. We won't let your stomach grumble while you hustle.
• Health insurance - Health always comes first. The health of your family is as important to us, as it is to you. We offer insurance coverage for both you and your family.
• Flexible schedule - We're not a "clock in, clock out" company. Morning person? Start work while the world's still sleeping. Night owl? Ramp things up while others are winding down. You're fully trusted to create the right conditions for your own personal peak productivity. We only ask that you be available to your teammates for seamless collaboration.
• Generous leave policy - Take all the time you need to recharge your batteries - no cap on vacation here. Because a rested, relaxed, and refreshed mind is a happy and effective mind.
• Recreation & team activities – We regularly indulge in friendly football, table tennis, cooking sessions and challenge each other to do those extra push ups or chug that 4th drink (of course that’s Nimbu Pani).