Company Background

Our client is a leading life insurance company, part of a global financial services group. The company offers a wide range of products, including annuities and life insurance, delivered through a large nationwide network of agents.

Project Description

The project focuses on a production system managing clients and life insurance programs. The role involves both support and new feature development, with a strong emphasis on building and optimizing data pipelines and working within a modern Azure-based data platform.

Technologies

• Azure
• Databricks (Architecture, Unity Catalog, Delta, Lineage, Permissions, Databricks Genie, Notebooks)
• Agentic AI (Mosaic AI)
• Python
• SQL

What You'll Do

• Develop and maintain data pipelines within the Azure-based data platform;
• Work with the Databricks ecosystem (Delta Tables, Unity Catalog, notebooks) to process and manage data;
• Build and optimize data transformations using Python and SQL;
• Develop and support AI-driven data pipelines and automation using Databricks (Mosaic AI or similar tools);
• Support and enhance existing production data systems;
• Collaborate with a team of engineers on Databricks-based solutions;
• Ensure data quality, consistency, and reliability across data pipelines;

Job Requirements

• 3+ years of experience as a Data Engineer;
• Strong experience with Databricks ecosystem (Architecture, Unity Catalog, Delta tables, lineage, permissions, Databricks Genie, notebooks);
• Strong experience with Python;
• Solid proficiency in SQL;
• Experience working in Azure cloud environment;
• Experience with Databricks pipelines AI automation (Mosaic AI or AWS Agentcore);

Nice To Have

• Experience with Azure data integration tools (Synapse Pipelines, Azure Data Factory);
• Experience with Azure SQL pools;
• Understanding of performance tuning for data workloads;
• Experience with CI/CD, DevOps practices, Infrastructure as Code (IaC);

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Company Background

Our client is a leading life insurance company, part of a global financial services group. The company offers a wide range of products, including annuities and life insurance, delivered through a large nationwide network of agents.

Project Description

The project focuses on a production system managing clients and life insurance programs. The role involves both support and new feature development, with a strong emphasis on building and optimizing data pipelines and working within a modern Azure-based data platform.

Technologies

• Azure
• Databricks (Architecture, Unity Catalog, Delta, Lineage, Permissions, Databricks Genie, Notebooks)
• Synapse (Pipelines)
• Azure SQL pools
• Python
• SQL
• Performance tuning

What You'll Do

• Develop and maintain data pipelines in the Azure environment;
• Work with Azure SQL Pools for data storage and processing;
• Write and optimize SQL queries;
• Perform performance tuning for queries and data workflows;
• Collaborate with a team of engineers on Databricks-based solutions;
• Build and orchestrate data workflows using Synapse Pipelines / Azure Data Factory;
• Ensure reliability and consistency of data pipelines;

Job Requirements

• 3+ years of experience as a Data Engineer;
• Solid proficiency in SQL;
• Experience working in Azure cloud environment;
• Experience with Azure SQL Pools;
• Strong understanding of performance tuning for data workloads;
• Experience working in Azure cloud environment;
• Excellent communication skills;
• English level: B2 (Upper-Intermediate) or higher;

Nice To Have

• Experience with Azure data integration tools (Synapse Pipelines, Azure Data Factory);
• Experience with Python;
• Experience with Databricks ecosystem (architecture, Unity Catalog, Delta tables, notebooks, lineage, permissions);
• Experience with CI/CD, DevOps practices, Infrastructure as Code (IaC);
• Familiarity with Databricks Asset Bundles;

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Company Background

Our client is a leading life insurance company, part of a global financial services group. The company offers a wide range of products, including annuities and life insurance, delivered through a large nationwide network of agents.

Project Description

The project focuses on a production system managing clients and life insurance programs. The role involves both support and new feature development, with a strong emphasis on building and optimizing data pipelines and working within a modern Azure-based data platform.

Technologies

• Databricks (architecture, Unity Catalog, Delta Tables, data lineage, permissions, Databricks Genie, notebooks)
• SQL
• Python
• Azure

What You'll Do

• Develop and maintain data pipelines within the Azure-based data platform;
• Work with the Databricks ecosystem (Delta Tables, Unity Catalog, notebooks) to process and manage data;
• Write, optimize, and maintain data transformations using Python and SQL;
• Support and enhance existing production data systems;
• Collaborate with a team of engineers on Databricks-based solutions;
• Ensure data quality, consistency, and reliability across data pipelines;

Job Requirements

• 3+ years of experience as a Data Engineer
• Strong experience with Databricks ecosystem (architecture, Unity Catalog, Delta tables, lineage, permissions)
• Solid knowledge of SQL
• Strong experience with Python
• Experience working in Azure cloud environment
• Good understanding of data pipelines and data platform architecture
• Strong analytical and problem-solving skills
• Excellent communication skills
• English level: B2 (Upper-Intermediate) or higher

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Staff PRODUCT ENGINEER (Contract)

Build it. Ship it. Own it.

Location: Argentina, Brazil, Colombia, Chile, Mexico, Dominican Republic, Peru

About Counterpart

Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system — where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A-rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk®.

The Role

As a Product Engineer at Counterpart, you own problems and drive outcomes. You iron out requirements with stakeholders, partners, and customers. You leverage AI for implementation. You verify the end-to-end result. You iterate until you move the needle.

You run projects with other Product Engineers and AI agents. You know when to delegate to a human, when to delegate to an agent, and when to do it yourself. 

YOU WILL

Own the Problem

• Take accountability for the outcome. 
• Talk directly to your users, stakeholders, and peers to discover the problem. 
• Translate business intents into functional requirements that engineers and agents can build against. Determine where human judgment is non-negotiable and where AI can augment or act autonomously. 
• Own the non-functional technical requirements. Specify the quality bar: performance, scalability, reliability, security, maintainability.

Build with AI

• Write production-quality code across the stack: Python, Django, AWS, React, and PostgreSQL. You are not afraid of any layer.
• Direct agents and review their output with domain depth. Catch what they miss across the functional and non-functional bar: correctness, edge cases, performance, security, testability, readability.
• Evaluate and improve agent output regularly. Track failure modes. Refine the prompts and patterns that lift the quality ceiling over time.
• Run projects that span other Product Engineers and agents. Coordinate work, manage dependencies, and keep things moving without micromanaging.
• Contribute to architectural decisions. Bring options and alternatives, not objections. Know when the elegant solution is the wrong call for a startup moving fast.
• Contribute to and manage the context harness as you build and deliver.

Verify and Iterate

• Surface delivery risks early. Bring solutions, not just problems. Keep your stakeholders informed without turning every risk into a meeting.
• Verify the end-to-end result yourself. Confirm the system does what the requirements say, and that the requirements were right.
• Drive adoption of what you ship. Documentation, enablement, and usage monitoring are part of the job.
• Monitor your services in production. Own the signal. Debug and fix what breaks.
• Participate in support rotations. When users run into issues with what you shipped, you investigate and fix them.
• Iterate until you move the needle. Shipping is not the finish line. Outcome is.

Raise the Bar

• Mentor engineers around you. Give direct, useful feedback. Leave things better than you found them.
• Make deliberate calls on technical debt: when to accumulate it, when to pay it down, when to refactor. Translate trade-offs into language that business leaders can act on.
• Operate to the engineering standards for quality, reliability, and operational excellence.

YOU HAVE

• 10+ years building production web applications across the full stack. The years are the floor, not the bar. What matters is whether you have actually done this: owned a problem end-to-end, written the spec, built the thing, coordinated the work, and shipped it without someone else holding the thread.
• Demonstrated experience gathering requirements directly. You have interviewed users, customers, and partner teams, and turned ambiguous intent into specs that engineers and agents can build against.
• Demonstrated experience owning both functional and non-functional requirements. You have defined what a system must do and held the line on how well it must do it.
• A track record of owning a domain or initiative without close supervision. You have navigated ambiguity, made judgment calls, and been accountable for the outcome.
• Extreme ownership and a bias for action. You do not sit and wait. You chase stakeholders, customers, and answers when you need them.
• Experience coordinating across engineers and AI agents on a shared initiative. You have managed the work without holding a formal management title.
• Strong technical judgment and the depth to catch what AI-generated code gets wrong: not syntax, but correctness, architecture, intent.
• Proficiency with Python and Django. Working knowledge of TypeScript, React, and PostgreSQL.
• Proficiency in developing with AI tools (Claude Code, Cursor, OpenAI Codex, similar) and the drive to stay ahead of how AI development practices are evolving.
• Domain curiosity. You learn the business context your work supports, not just the systems. You understand why the problem matters, not just how to solve it.
• The ability to communicate clearly across engineering, product, and business, translating technical complexity without losing meaning.
• Low ego and high Emotional Quotient (EQ). You influence without authority, take feedback well, and leave your ego out of technical decisions.
• Experience working with distributed, remote teams.

HOW THIS ROLE WORKS

Product Engineering exists to collapse the distance between a problem and a working solution. You own a problem or part of a vision. You shape it with stakeholders. You build it with AI. You verify it end-to-end. You iterate until the metric moves.

You work within the Context Architecture, a shared system of documentation, design patterns, and domain knowledge that gives you the technical context to make autonomous decisions at every step.

This is not a role for engineers who need to be told how. It is a role for engineers who can take a problem, fill in the gaps with good judgment, and ship something that works.

WHO YOU WILL WORK WITH

• Derrick Franco, Principal Engineer: After teaching himself to code at 13, Derrick went on to co-found Jumpstart in addition to building out the technical divisions at InvestorsAlley and Phinaz Media Group. Nowadays Derrick spends his time reading, with his wife, and working on his podcast The Future of Work Project.
• Julian Prokay, Principal Engineer: A veteran of the SaaS space with experience working on both student systems and construction management software. In his free time, he enjoys history podcasts and fantasy literature.
• Tony Nguyen, Engineering Manager: Tony is an engineering and platform leader with 25+ years of leadership experience at companies like Sony PlayStation Network, Intuit TurboTax, and ServiceNow. He thrives at building products, scaling teams, and leading organizations, but more so building people. He believes the best leadership and engineering comes from bringing your full identity to work. For him that's faith, family, and sports! Outside of work, you can catch him on the couch with his 3 adult children watching anime, going to Disneyland, or having game nights.
• Ron Alexessen, Engineering Manager: With experience at Hewlett-Packard, New Relic, Rackspace, and consulting agencies, Ron has built teams and shaped technical culture across different environments. He's passionate about AI-enabled development as a force multiplier and building solutions that create real business impact. Outside work, he boulders, runs, rides gravel bikes, and co-parents active teenagers, embracing structured chaos in all of it.
• Newton Truong, Engineering Manager: Newton joins Counterpart with 7+ years of experience in platform and data engineering. In his last company Thrive Market, he had a hand in building out new microservices and architecting data pipelines with Airflow and Spark. He's vegetarian and loves trying new restaurants when traveling. Nowadays he's busy keeping up with his 2-year-old and doing outdoor activities with his family.
• John Mendez, Engineering Manager: John has experience working at companies of all sizes. He enjoys startups and small-to-medium businesses, where he can wear multiple hats and help deliver solutions. Outside of work, he stays busy with his four kids and their activities. He also makes time to stay active by working out at home and running or walking with his dog.

COUNTERPART'S VALUES

• Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others.
• Speak Boldly & Honestly - the only failure is not learning from mistakes. Don't cheat yourself and your colleagues of the feedback needed when expectations aren't being met.
• Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal. Leverage AI ruthlessly. We measure success by outcomes, not lines of code written. Use every available AI tool to ship faster and think more strategically.
• Practice Omotenashi ("selfless hospitality") - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected.
• Hold Nothing As Sacred - create routines but modify them routinely. Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there.
• Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow and improve, which is fulfilling, but is only one part of a meaningful life.

WE OFFER

1. Work from Anywhere - Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, of course prioritizing meetings that often happen in US time zones.
2. Language Classes - We sponsor up to $100 per calendar year to be used towards language classes to help support your English language skills.
3. Paid Vacation and Time Off
4. Parental Leave - Development Partners will be eligible for unpaid Parental Leave to bond with a newborn, newly-adopted, or newly placed child. Under this policy, development partners and independent contractors will be eligible for up to 8 weeks of unpaid parental leave. Any time off will be subject to approval and must be requested at least 45 days in advance.
5. Computer - We reimburse you for your locally procured MacBook Pro. If you are still with the company after one year, it is yours to keep!

Our estimated pay range for this role is USD $90,000 - $110,000 annually. Contractor compensation is determined by a variety of factors, including but not limited to, market data, location, internal equitability, and experience.

We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work, regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.

We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.

As Scale's product portfolio and customer base expand, we are seeking skilled Site Reliability Engineers to manage and maintain our physical infrastructure, including robot stations, servers, computers, and network installations. You will play a crucial role in ensuring our on-site technical facilities operate smoothly while coordinating resource usage and providing hands-on support to remote engineering teams.

These engineers will gain a deep understanding of our physical infrastructure and technical facilities, enabling them to effectively install, configure, and maintain critical systems when needed. A critical aspect of this role will be coordinating access to shared technical resources and serving as the on-site point of contact for remote engineers who need physical changes performed, transforming currently manual coordination processes into a more streamlined and efficient workflow.

You will:

•  Install, configure, and maintain robot stations and related technical equipment on-site.
• Manage and maintain server infrastructure, workstations, and computing equipment in our facilities.
• Oversee network installations, including routers and cabling infrastructure.
• Coordinate access to technical facilities, maintaining schedules and ensuring orderly usage of shared resources.
• Establish and enforce safety protocols and usage guidelines for technical facilities.
• Provide hands-on support to remote engineers, performing physical changes and configurations as requested.
• Troubleshoot hardware, network, and connectivity issues, ensuring minimal disruption to operations.
• Document infrastructure configurations, changes, and maintenance procedures to ensure maintainability and knowledge transfer.
• Proactively identify maintenance needs and capacity constraints to prevent issues before they arise.
• Drive standardization and foster collaboration across different teams to achieve efficient facility usage.

Ideally you'd have:

• 5+ years of experience as an IT Technician, Field Engineer, Facilities Technician, or similar hands-on technical role.
• Proven track record of installing and maintaining server hardware and workstations.
• Experience configuring and troubleshooting network infrastructure and physical installation work.
• Experience coordinating shared resources or facilities, managing schedules and access.
• Familiarity with Linux, Windows and MacOS.
• Knowledge of Python/C++, scripting, and command line (cmd/bash) operations.
• Basic understanding of electrical systems for robot stations and equipment.
• Comfort with rapidly changing, fast-paced environments and a passion for finding solutions to complex physical infrastructure problems.
• Basic understanding of safety protocols and an eagerness to integrate them into facility operations.
• A hunger for learning new technologies, particularly in the realm of robotics and automated systems.
• Strong problem-solving, analytical, collaboration, and communication skills.

Nice to haves:

• Experience with robotics systems or automated equipment.
• Exposure to industrial charging systems or battery management systems.
• Prior experience in facility management or lab coordination.

Company Background

Our client is a leading life insurance company, part of a global financial services group. The company provides a range of financial products, including annuities and life insurance, delivered through a large nationwide network of agents.

Project Description

The project focuses on ensuring quality and reliability of systems within the financial domain, including validation of business-critical workflows and data processing.

Technologies

• Python
• Azure
• SQL
• Databricks
• Automation frameworks

What You'll Do

• Perform manual testing of application features and workflows;
• Develop and maintain automation tests using Python;
• Work with existing automation frameworks and improve test coverage;
• Validate data and perform database checks using SQL;
• Collaborate with development and QA teams to ensure product quality;
• Identify, document, and track defects;

Job Requirements

• 3+ year of experience in QA;
• Experience with Databricks ecosystem;
• Experience working in Azure cloud environment;
• Good understanding of data pipelines and data platform architecture;
• Experience with Python for test automation;
• Understanding of automation frameworks;
• Experience working with SQL;
• Strong knowledge of manual QA practices;
• Attention to detail and analytical mindset;
• Ability to work in a team environment;
• English level: Upper-Intermediate (B2) or higher;

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

About the Role

Verkada is seeking a Global Solutions Engineer with expert experience in Cloud Security, IoT Systems, Networking, Linux systems, Security Surveillance and Access Control. This individual will partner directly with their territory account executives to expand the Verkada footprint upmarket into Fortune 500 companies in LATAM.  Responsibilities include directly interfacing with customers/partners throughout the sales process, overcoming technical objections, assisting customers in designing deployments with Verkada Products and providing technical assistance to territory account reps. The ideal candidate will be highly motivated, able to learn quickly and work independently while making impactful results for the company remotely. 

What You'll Do

• Be the subject matter authority on the full Verkada suite of products and offerings and articulate the value added benefits to customers throughout the sales process.
• Act as a trusted advisor for Verkada Customers and overcome objections while securing the technical win for Verkada.
• Effectively present the Verkada solution to all levels of customer, from C-level executives to loss prevention managers and directors of IT.
• Work directly with your Account Managers to develop territory strategy for Verkada.
• Design Verkada solutions that range from: Network Security recommendations/bandwidth requirements, choosing proper Verkada products for Physical Security and deployment. Cloud Security RFP's/Documents, LTE deployments.
• Stay up to date on the security and IoT industry by attending and presenting at strategic conferences and providing thought leadership within the market
• Be a Product Technical Evangelist in training/educating partners, customers, and internal employees on the latest Verkada product offerings.
• Write White Papers and Knowledge Base articles about Verkada Products, features, and integrations.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Entrepreneurial and positive attitude with a strong desire to learn.
• 5+ years of experience as a Sales Engineer, with a proven track record of working with Fortune 500 companies.
• Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security from an accredited university.
• Strong background in Networking: Experience with HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers, Firewalls and software systems.
• Outstanding written & verbal English communication skills in order to clearly and efficiently articulate technical matters with customers and partners.
• Able to work and adapt to an ever evolving workplace and company.
• Genuine excitement for software/hardware products, Cloud Security and IoT devices and can speak to how they work.
• Industry certifications are a plus: AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, Network+, Microsoft
• Experience working with Linux systems are a plus.
• Bonus points if you have previous startup experience.

Mexico Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs 
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

#LI-KG1 #LI-REMOTE

Your Role:

Join our Technical Support Team at Tenable where you’ll play a pivotal role in bridging the gap between our products and customers. Solve real-world technical challenges by offering exceptional support for cutting-edge vulnerability assessment and compliance auditing software. Your expertise will shine in complex, multi-layered customer environments. Our suite of products, detailed at https://www.tenable.com/products, offers a diverse range of opportunities. From assisting customers with their first Nessus scanner to guiding them through intricate log correlation and real-time vulnerability analysis, you'll contribute to mitigating cyber risks and closing the Cyber Exposure gap. Join us in delivering top-notch support that makes a difference!

Your Opportunity: 

• Work closely and build relationships with the rest of the Tenable team, including Sales, Customer Advocacy, Research & Development, and Operations
• Troubleshoot, analyze and address customer technical inquiries and  ensure timely problem resolution
• Use remote troubleshooting techniques to troubleshoot and correct issues
• Analyzing vulnerability scan results, system audits, and log events
• Help customers understand vulnerability scan results, system audits, and/or log events and provide clear, concise, and actionable information to quickly resolve issues
• Recreate customer software issues in a lab environment for engineering assessment
• Ensure customer feedback is properly captured and channeled into Product Management and Research & Development
• Maintain in-depth knowledge of Tenable products and information security best-practices
• Create and publish solution knowledge for re-use by customers and Tenable employees
• Continually review personal performance metrics to ensure goals are consistently met
• May perform other duties and responsibilities that management may deem necessary from time to time
• Opportunities for career advancement within Technical Support as well as other organizations within Tenable

What You'll Need:

• Fluency and ability to explain technical concepts in English and Spanish
• Must be located in Mexico
• Bachelor’s degree in a technical field or equivalent experience
• 2+ years professional experience with networking (TCP/IP), Linux/Unix, macOS, Windows administration, patch deployment, and system configuration
• Experience providing technical support to enterprise clients, troubleshooting complex issues in production or customer environments; network security experience a plus
• Demonstrated interest in AI and Large Language Models (LLMs), with hands-on experience professionally or personally. Willingness to adopt and help evolve AI-driven tools designed to accelerate case resolution and elevate the customer experience.
• Knowledge of computer, network, and application security; familiarity with Nessus or similar tools is a bonus
• Strong analytical and problem-solving skills, with the ability to learn quickly
• Excellent written and verbal communication; customer-focused mindset
• Ability to manage multiple priorities in a fast-paced environment to help meet business and client needs
• Flexibility to work occasional weekends or holidays
• Ability to work hours supporting the US Eastern/LATAM time zones

And Ideally:

• Using Nessus and/or other vulnerability management or cybersecurity tools, either professionally or in an academic setting
• Experience with ticketing systems (JIRA, Salesforce, Zendesk etc.)
• Log analysis using a SEIM product (Splunk, ElasticSearch, etc.)
• Database technologies and SQL knowledge (Oracle, MySQL, MSSQL, etc.)
• Virtualization technology (VMWare, Hyper-V, Amazon AWS, Microsoft Azure, Docker, etc.)
• Fundamental understanding of programming languages
• Experience in Industry Security Standards (DISA, HIPAA, CIS, ISO 27001, etc.)
• Experience with or understanding of Certificates and CA’s
• Basic understanding of reviewing PCAPs with tools such as Wireshark

#LI-Remote

#LI-MM1

Role Description

As a Corporate Site Reliability Engineer (SRE) at Dropbox, you will help lead the infrastructure strategy and technical direction of one of the most innovative technology companies globally. Successful candidates will possess a growth mindset, strong accountability and be passionate about designing, building, and securing scalable infrastructure services in a dynamic environment. You will drive improvement projects in automation and observability and effectively handle incidents that arise in a prompt but measured way. In this role, you'll serve as a technical lead of programs related to monitoring, metrics, alerting and reliability throughout the IT Services organization, and contribute to the evolution of our world-class infrastructure while ensuring utmost security and scalability.

Responsibilities

• Ensure the reliability, scalability, and performance of Dropbox's infrastructure and services
• Collaborate with cross-functional teams to develop and maintain best practices for monitoring, logging, and incident response
• Build, Implement and maintain automations & infrastructure-as-code tooling, specifically Terraform, Ansible, and Github Actions as well as custom code platforms
• Utilize container orchestration platforms, such as Kubernetes, Amazon ECS and Red Hat Openshift, to manage containers at scale
• Manage and optimize monitoring and logging pipelines using tools like Datadog and Cribl LogStream
• Drive improvement projects related to service health and visibility for our stakeholders, ranging from developers to business service owners to C-level
• Develop and maintain custom tooling and automation scripts in Bash, Python and other scripting languages

On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high-quality experience for our customers.

Requirements

• 5+ years of experience in site reliability engineering or a similar engineering roles with hands-on coding experience
• Strong knowledge of AWS services, including EC2, S3, RDS, R53, Lambda, and others
• Strong knowledge of Linux administration, internals, filesystems, volume management and specific distro's such as Ubuntu, RHEL, DNS, DHCP
• Experience with monitoring and logging tools, Datadog and logging pipeline tools such as Vector or Cribl LogStream
• Experience driving one or more transformational programs related to metrics and observability
• Experience with scripting in a higher level language (Python preferred)
• Experience developing automation to solve infrastructure-related tasks with tools such as Chef/Ansible/Terraform
• Experience with log analysis and building metrics, alerts and visuals from log data
• Strong proficiency in infrastructure-as-code tools, such as Terraform
• Strong Proficiency in Config Management tools specifically Ansible Automation Platform and Chef
• Experience with containerization technologies, such as Docker, and container orchestration platforms like Kubernetes or Amazon ECS
• Knowledge of LDAP, REST API's and current Auth
• Familiarity with GitHub and Git-based workflows
• Understanding of RDS databases and network security technologies, such as WAF
• Strong problem-solving skills and the ability to work well in a fast-paced, collaborative environment
• Excellent written and verbal communication skills

Preferred Qualifications

• Experience managing large-scale multi-cloud or hybrid infrastructure.
• Strong background in Infrastructure as Code (Terraform, Ansible) and GitOps workflows.
• Familiarity with Kubernetes, Docker, and serverless platforms.
• Proven track record improving observability, reliability, and incident response.
• Understanding of compliance and security frameworks (SOC2, ISO 27001, FedRAMP).
• Experience implementing Zero Trust security and access models.

Role Description

We are seeking a motivated Network Engineer to join Dropbox’s Network Engineering team. You’ll work alongside senior and mid level engineers to design, implement, and optimize enterprise network infrastructure across data centers, offices, wireless networks, and cloud environments.

This role provides hands-on opportunities to build expertise in network automation, performance optimization, cloud networking, and security. You’ll support ongoing projects while helping expand the team’s capabilities in automation, observability, and cloud infrastructure consolidation.

Responsibilities

• Monitor, troubleshoot, and optimize networks using Datadog, Kentik NetFlow, and synthetic testing.
• Support datacenter and studio office network deployments, upgrades, and retrofits.
• Assist in day-to-day CorpNet operations including stand-ups and vendor calls.
• Contribute to Aruba Cloud wireless migrations and ongoing management.
• Support AWS, GCP, Azure, and OCI networking initiatives including VPC design, routing, and security optimization.
• Assist with Zscaler ZIA/ZPA/ZDX/ZCC projects including DR testing and Business Continuity deployments.
• Develop, test, and maintain network automation scripts using Ansible and Python.
• Contribute to automation of datacenter office deployments to reduce manual effort and streamline provisioning.
• Work with Terraform and CI/CD pipelines (GitHub Actions, Jenkins, ArgoCD, etc.) to enable repeatable deployments.
• Maintain and improve NetBox, Oxidized, ACL management, and IPAM systems.
• Document network architectures, procedures, and operational guides.
• Contribute to knowledge sharing by writing technical runbooks and training materials.
• Support network segmentation and traffic inspection projects to enhance security posture.
• Assist in secrets and certificate management across enterprise platforms.
• Participate in performance optimization initiatives to improve end-user experience.

On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high-quality experience for our customers.

Requirements

• Hands-on experience with Cisco and Juniper platforms.
• Familiarity with network automation using Ansible, Python, and Terraform.
• Understanding of cloud networking concepts (AWS, GCP, Azure, OCI).
• Experience with enterprise networking technologies: DNS, DHCP, VPNs, and Wi-Fi.
• Knowledge of monitoring platforms: Datadog, Kentik, NetBox, IPAM.
• Basic familiarity with CI/CD tools (GitHub Actions, Jenkins, ArgoCD).
• Strong interest in zero trust security (Zscaler) and performance optimization.

Preferred Qualifications

• Exposure to Aruba wireless (on-prem and cloud).
• Experience with Zscaler tools (ZIA, ZPA, ZDX, ZCC).
• Knowledge of Vault or other secrets management platforms.
• Familiarity with containers and Kubernetes networking.
• Strong written skills for technical documentation and runbooks.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Lyft connects people to transportation to change the way we live and get around our communities. Lyft’s engineering team is growing rapidly, and we are looking for Technical Program Managers to help us scale. Come be part of a new team at Lyft focused on enabling and empowering engineering teams to deliver at scale.

Our drivers and passengers entrust Lyft with their personal information and travel details to get where they're going and expect us to keep that data safe. Lyft's security team leads efforts across the company to ensure our systems are secure and worthy of our users' trust.

The security team designs and builds Lyft's security architecture, consult with other teams as they build and launch new products and features, proactively plans for the unexpected, and responds to incidents that occur. Our work affects the entire company and takes place at all levels of the stack, from infrastructure to web application security, as well as mobile apps, IT, and autonomous vehicles. We try to approach security from a software engineering standpoint. We believe in scaling security through automation and tooling and we ship frequently. Check out our blog posts at https://eng.lyft.com/tagged/security to learn more about some of the things we’ve built.

We’re looking for the right person to join our team to perform service and application security review, and move us along our maturity journey. In order to be scalable, each secure product quality gate must be automated and integrated into our software release pipeline. Our grand vision is a fully automated series of quality controls that constantly validate that our code is secure. In short, we’re building a robot army that constantly validates our current security status. Don’t you want to live in this beautiful world?

Responsibilities:

• Architect and build services that improve the security of our systems with an eye towards scalability and avoiding unnecessary friction
• Partner with IT and infrastructure teams to design, build, and maintain performant authentication and authorization systems that balance security with user experience
• Own the security posture of identity infrastructure, including SSO implementations, MFA strategies, access provisioning workflows, and identity lifecycle management
• Share knowledge by giving brown bags, tech talks, and evangelizing appropriate tech and engineering best practices
• Collaborate with teams across Lyft to ensure security best practices are leveraged as we roll out new features and expand our service offerings
• Conduct penetration testing, code review and breach readiness across our online and mobile infrastructure
• Proactively research new attack vectors that may affect Lyft
• Research and implement automated code security quality gates
• Build and maintain relationships with key partners both internally and externally

Experience:

• 5+ years of software engineering experience with a high level programming language (bonus points for experience with Python, Go-lang and shell scripts)
• 3+ years of experience with computer security (or a deep interest in)
• Identity and Access Management (IAM) security experience with platforms such as Okta, Duo Security, Microsoft Entra ID (Azure AD), or similar identity providers
• Experience securing identity protocols and standards (OAuth 2.0, OIDC, SAML, SCIM, JWT)
• When facing a problem that's poorly defined or outside of your expertise, you can quickly learn what you need to dig in, make sense of the problem, and start working towards a solution
• You're a great communicator, and can advocate for your proposals while also empathizing with your teammates' goals and priorities
• You understand that security work must be prioritized because all teams have finite resources. You have good judgment and a sense of when to compromise and when to hold your ground
• Self-motivated with ability to work independently with minimal supervision
• Threat modeling, code review, penetration testing against cloud environments and/or mobile (IOS/Android)
• Conduct code review against one or many of the following languages
• Python
• Go
• Java
• Swift / Objective C
• Development skills to automate code security assessments
• Computer networking concepts and protocols, application and network security methodologies
• Network security architecture concepts including topology, protocols, components, and principles (e.g., application of defense-in-depth)
• Present findings, recommendations and results to leadership
• Ability to communicate complex information, concepts, or ideas in a confident and well-organized manner through verbal, written, and/or visual means
• Ability to manage multiple tasks and priorities
• Ability to work independently with minimal supervision

Please submit your resume in English.

The salary range for this role is $5,000 - $9,500 per month (Gross in USD)

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

Compensation:

For this principal development role, with 6+ years of experience, the compensation range is $5,000 - $9,500 USD based on experience level per month and in gross amount. This range acknowledges the extensive expertise, leadership capabilities, and significant contributions expected at this level, offering a competitive salary to reflect the value of advanced skills and experience

About the Role: 

We are seeking a hands-on, high-impact Senior Security Infrastructure Engineer to help strengthen Sezzle’s security posture across cloud infrastructure, applications, and developer workflows. This role is ideal for someone who thrives in a fast-paced environment and wants to work on real-world security problems at scale.

As a Senior Security Infrastructure Engineer, you will have a high degree of ownership and autonomy to identify risks, investigate issues, and drive meaningful security improvements across our systems. You will work across vulnerability management, detection engineering, supply chain security, and incident response - partnering closely with engineering teams to ensure security is practical, effective, and embedded into how we build and operate systems. You should consider yourself a DOer - someone who is comfortable diving into logs, analyzing systems, validating findings, and working end-to-end to get issues resolved. We value engineers who bring strong technical depth, good judgment, and the ability to turn security insights into actionable outcomes.

This role offers the opportunity to shape and scale security capabilities, including detection systems, supply chain risk controls, and security automation. With the support of modern tooling (including AI where appropriate), you will play a key role in improving efficiency, visibility, and resilience across the organization. This role combines hands-on security operations with exploratory and design work. You will spend significant time investigating and resolving real-world issues, while also researching, evaluating, and building new security capabilities across areas like detection, supply chain security, and data protection.

What You’ll Do: 

• Lead and operate vulnerability management across infrastructure, platforms, and applications - including internal scans, dependency analysis, and external findings, validating true positives and driving remediation with engineering teams
• Build, operate, and mature SIEM/XDR capabilities, including log ingestion, detection rule development, alert tuning, and investigation workflows
• Investigate and respond to security incidents across cloud infrastructure and applications, performing root cause analysis and driving long-term fixes
• Design and implement detection strategies for suspicious activity, including data exfiltration patterns using application and database telemetry
• Lead and contribute to threat modeling exercises and security design reviews to identify risks early and strengthen architecture
• Apply deep expertise in AWS and Kubernetes to design, secure, and improve resilient and secure cloud infrastructure at scale
• Drive infrastructure and CI/CD hardening initiatives, with a focus on reducing software and container supply chain risk
• Lead efforts to implement and improve dependency and container supply chain risk detection systems and controls
• Partner closely with engineering teams to remediate vulnerabilities and improve secure development and deployment practices
• Support and implement security controls aligned with PCI DSS, SOC 2, and other compliance requirements
• Develop and implement automation (including AI where appropriate) to improve efficiency in security operations, detection, and response
• Triage and validate external security findings, distinguishing true positives and coordinating remediation

What We Look For: 

• 6+ years of experience in security, software, or infrastructure engineering, with hands-on experience securing cloud-based production systems and working with real-world security challenges
• Experience contributing to threat modeling and security design reviews for modern systems
• Strong hands-on experience in vulnerability management, including scanning, triage, validation, remediation coordination, and verification
• Experience working with SIEM platforms (e.g., Wazuh, Splunk, ELK) for detection engineering, monitoring, and incident response
• Practical experience triaging findings from vulnerability scanners and bug bounty programs
• Strong knowledge of AWS, Linux, and Kubernetes infrastructure, including security architecture, hardening, and operational best practices
• Experience improving infrastructure security, including CI/CD hardening and mitigating software supply chain risks
• Experience with container and dependency security tools (e.g., Snyk, Trivy, Grype, etc.)
• Ability to investigate issues directly using logs, cloud tooling, and system-level data
• Knowledge of common security vulnerabilities and mitigation strategies (OWASP, SANS, etc.)
• Working knowledge of compliance frameworks such as PCI DSS and SOC 2

Preferred Knowledge and Skills:

• Experience designing and tuning detection rules, reducing alert noise, and improving investigation workflows
• Strong understanding of cloud-native security controls, including IAM, network segmentation, and container security
• Familiarity with log-based detection, telemetry pipelines, and security analytics use cases
• Experience designing secure CI/CD workflows that reduce exposure to vulnerable dependencies and untrusted artifacts
• Ability to assess application and infrastructure risk and translate findings into actionable improvements
• Experience aligning technical security work with regulatory and compliance expectations
• Experience using automation and AI to reduce manual effort and improve consistency at scale

About You: 

• You think proactively about security and work to address risk early through clear design feedback and practical engineering solutions
• You bring strong cloud and infrastructure judgment, especially in AWS and Kubernetes environments
• You raise the bar on hardening and operational discipline, especially in CI/CD and supply chain security practices
• You approach security monitoring with an investigator’s mindset and can turn telemetry into meaningful detection and response outcomes
• You are excited to use automation and emerging technologies (including AI) to automate repetitive security work and improve team effectiveness
• You balance strong security standards with business needs and can support privacy and compliance requirements in a practical, scalable way
• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
• You earn trust - you listen attentively, speak candidly, and treat others respectfully.
• You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
• You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

Sezzle’s Technology Stack:

• Languages: Golang, Typescript, Python
• Frontend: Typescript - React and React Native
• Backend: Golang
• Database: MySQL, Postgres, Elasticsearch
• DevOps & Cloud: AWS, Kubernetes
• Version Control: Git
• CI/CD: Gitlab
• Testing: Developer and AI-driven, focus on automated end-to-end, integration, and unit tests
• Open Source: Sezzle is focused on using open source, and we build what we can before buying!

What Makes Working at Sezzle Awesome? 

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators; we are skilled musicians, yogis, cyclists, chefs, golfers, dog-lovers, and rock-climbers. We believe in surrounding ourselves with not only the best and the brightest individuals, but those that are unique and purpose-driven in all that they do. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire.

#Li-remote #full-time

As a Sr. Site Reliability Engineer, you'll be the guardian of our platform's reliability and performance, ensuring millions of hospitality transactions flow seamlessly across the globe. You'll architect and implement scalable AWS cloud solutions that keep the most ambitious hotels running 24/7, while fostering a culture of automation, resilience, and continuous improvement across our engineering teams.

Our SRE Team:

We're a bottom-up, collaborative team that thrives on healthy debate and shared ownership of our infrastructure. You'll have endless opportunities to influence architecture decisions while working with cutting-edge cloud technologies at scale. We believe the best solutions come from engineers who are empowered to innovate, experiment, and challenge the status quo.

What You Bring to the Team:

• Design and implement a reliable and scalable AWS architecture to meet the needs of the organization.
• Maintain and support highly loaded Kubernetes (EKS) clusters and infrastructure-related components.
• Support the CICD process with ArgoCD and GitOps.
• Automate the platform deployments with Terraform infrastructure-as-code.
• Develop and continuously improve product Observability and Monitoring systems based on the Grafana, Prometheus, DataDog, and Cloudwatch.
• Respond and participate with Incident Management and Root Cause Analysis, ensuring minimal impact on services.
• Optimize system performance and troubleshoot issues as they arise.
• Collaborate with development teams to establish monitoring best practices and ensure systems meet reliability targets. 
• Collaborate with security teams to implement and maintain security best practices.
• Infrastructure support rotation providing guidance to other engineering teams.

What Sets You Up for Success:

• 5+ years of experience as a DevOps or SRE working within the AWS ecosystem.
• 5+ years of experience with Kubernetes (EKS) and Helm charts.
• Experience with designing, building, and supporting CI/CD pipelines with ArgoCD and GitHub actions.
• Experience with infrastructure-as-code methodologies with Terraform.
• Experience with Observability and Monitoring with Grafana, Prometheus, DataDog, and Cloudwatch.
• Experience with Incident Management, full-stack troubleshooting, performance analysis, and root cause analysis (RCA).
• Experience with Web application systems such as Nginx, Ingress controllers, load balancing and Content Delivery Networks. 
• Experience with Databases (MySQL, PostgreSQL, Aurora) and Middleware technologies (Redis, Memcached and SQS)
• Good networking skills with VPC, Security Groups, and Network ACLs.
• Ability to work remotely and manage your own time in a global team.
• Good written and verbal communication in English.
• Bachelor’s degree in Computer Science or equivalent experience.

Bonus Skills to Stand Out:

• Advanced experience with Database Administration (Aurora, MySQL, PostgreSQL).
• Experience working in a PCI-compliant environment.
• Experience working with Kong API Gateway.

#LI-REMOTE #LI-IK1

As a Sr. Site Reliability Engineer, you'll be the guardian of our platform's reliability and performance, ensuring millions of hospitality transactions flow seamlessly across the globe. You'll architect and implement scalable AWS cloud solutions that keep the most ambitious hotels running 24/7, while fostering a culture of automation, resilience, and continuous improvement across our engineering teams.

Our SRE Team:

We're a bottom-up, collaborative team that thrives on healthy debate and shared ownership of our infrastructure. You'll have endless opportunities to influence architecture decisions while working with cutting-edge cloud technologies at scale. We believe the best solutions come from engineers who are empowered to innovate, experiment, and challenge the status quo.

What You Bring to the Team:

• Design and implement a reliable and scalable AWS architecture to meet the needs of the organization.
• Maintain and support highly loaded Kubernetes (EKS) clusters and infrastructure-related components.
• Support the CICD process with ArgoCD and GitOps.
• Automate the platform deployments with Terraform infrastructure-as-code.
• Develop and continuously improve product Observability and Monitoring systems based on the Grafana, Prometheus, DataDog, and Cloudwatch.
• Respond and participate with Incident Management and Root Cause Analysis, ensuring minimal impact on services.
• Optimize system performance and troubleshoot issues as they arise.
• Collaborate with development teams to establish monitoring best practices and ensure systems meet reliability targets. 
• Collaborate with security teams to implement and maintain security best practices.
• Infrastructure support rotation providing guidance to other engineering teams.

What Sets You Up for Success:

• 5+ years of experience as a DevOps or SRE working within the AWS ecosystem.
• 5+ years of experience with Kubernetes (EKS) and Helm charts.
• Experience with designing, building, and supporting CI/CD pipelines with ArgoCD and GitHub actions.
• Experience with infrastructure-as-code methodologies with Terraform.
• Experience with Observability and Monitoring with Grafana, Prometheus, DataDog, and Cloudwatch.
• Experience with Incident Management, full-stack troubleshooting, performance analysis, and root cause analysis (RCA).
• Experience with Web application systems such as Nginx, Ingress controllers, load balancing, and Content Delivery Networks. 
• Experience with Databases (MySQL, PostgreSQL, Aurora) and Middleware technologies (Redis, Memcached, and SQS)
• Good networking skills with VPC, Security Groups, and Network ACLs.
• Ability to work remotely and manage your own time in a global team.
• Good written and verbal communication in English.
• Bachelor’s degree in Computer Science or equivalent experience.

Bonus Skills to Stand Out:

• Advanced experience with Database Administration (Aurora, MySQL, PostgreSQL).
• Experience working in a PCI-compliant environment.
• Experience working with Kong API Gateway.

#LI-REMOTE #LI-IK1

As a Sr. Site Reliability Engineer, you'll be the guardian of our platform's reliability and performance, ensuring millions of hospitality transactions flow seamlessly across the globe. You'll architect and implement scalable AWS cloud solutions that keep the most ambitious hotels running 24/7, while fostering a culture of automation, resilience, and continuous improvement across our engineering teams.

Our SRE Team:

We're a bottom-up, collaborative team that thrives on healthy debate and shared ownership of our infrastructure. You'll have endless opportunities to influence architecture decisions while working with cutting-edge cloud technologies at scale. We believe the best solutions come from engineers who are empowered to innovate, experiment, and challenge the status quo.

What You Bring to the Team:

• Design and implement a reliable and scalable AWS architecture to meet the needs of the organization.
• Maintain and support highly loaded Kubernetes (EKS) clusters and infrastructure-related components.
• Support the CICD process with ArgoCD and GitOps.
• Automate the platform deployments with Terraform infrastructure-as-code.
• Develop and continuously improve product Observability and Monitoring systems based on the Grafana, Prometheus, DataDog, and Cloudwatch.
• Respond and participate with Incident Management and Root Cause Analysis, ensuring minimal impact on services.
• Optimize system performance and troubleshoot issues as they arise.
• Collaborate with development teams to establish monitoring best practices and ensure systems meet reliability targets. 
• Collaborate with security teams to implement and maintain security best practices.
• Infrastructure support rotation providing guidance to other engineering teams.

What Sets You Up for Success:

• 5+ years of experience as a DevOps or SRE working within the AWS ecosystem.
• 5+ years of experience with Kubernetes (EKS) and Helm charts.
• Experience with designing, building, and supporting CI/CD pipelines with ArgoCD and GitHub actions.
• Experience with infrastructure-as-code methodologies with Terraform.
• Experience with Observability and Monitoring with Grafana, Prometheus, DataDog, and Cloudwatch.
• Experience with Incident Management, full-stack troubleshooting, performance analysis, and root cause analysis (RCA).
• Experience with Web application systems such as Nginx, Ingress controllers, load balancing and Content Delivery Networks. 
• Experience with Databases (MySQL, PostgreSQL, Aurora) and Middleware technologies (Redis, Memcached and SQS)
• Good networking skills with VPC, Security Groups, and Network ACLs.
• Ability to work remotely and manage your own time in a global team.
• Good written and verbal communication in English.
• Bachelor’s degree in Computer Science or equivalent experience.

Bonus Skills to Stand Out:

• Advanced experience with Database Administration (Aurora, MySQL, PostgreSQL).
• Experience working in a PCI-compliant environment.
• Experience working with Kong API Gateway.

#LI-REMOTE #LI-IK1

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Production Capacity Analyst to join our team!

About the Role

Backblaze is seeking a detail-oriented, systems-minded Production Capacity Analyst to support the planning, deployment, and management of infrastructure capacity across our global cloud storage platform.

This role is responsible for maintaining accurate and reliable capacity data, supporting forecasting and hardware planning, and improving visibility into system utilization, growth, and cost drivers. You will work closely with Capacity Planning, Production Engineering, Data Center Operations, and Finance teams to ensure infrastructure growth is well understood, well coordinated, and aligned with business demand and development roadmaps.

This is a collaborative, execution-focused role within Cloud Operations, contributing to service reliability and performance, cost efficiency, and operational readiness using high-quality data, thoughtful analysis, and consistent execution.

What You’ll Do

• Collect, reconcile, organize, and analyze data across storage, compute, and network systems to support capacity planning and operational decision making
• Contribute to short and mid-term cluster and data center capacity forecasts by maintaining datasets, validating assumptions, identifying trends, and improving model logic
• Coordinate hardware and site deployment readiness across production environments, including tracking deployments, managing open orders, and effecting internal asset movements to maintain balanced capacity availability
• Maintain and improve reporting on resource utilization, growth results and trajectories, and capacity constraints and risk, ensuring data is accurate, concise, and actionable
• Monitor key capacity metrics and dashboards to proactively identify anomalies, constraints, risks, and visibility issues
• Support Compliance, Security, audit, and reporting efforts related to capacity planning and infrastructure operations by scoping requirements, organizing data and tracking execution
• Contribute to automation of data collection, reporting, and analysis workflows to improve efficiency and reduce manual efforts
• Partner with Capacity Engineering, SRE, and Systems Engineering to ensure capacity data reflects real system behavior and operational conditions
• Communicate findings clearly and support coordination across teams to ensure alignment on capacity-related activities and priorities

Right Fit

• Bachelor’s degree in Computer Science, Engineering, Mathematics, Data Science, Information Technology, Statistics, Economics, Finance, or a related technical field, or equivalent experience
• 2 to 4 years of experience in data analysis, infrastructure operations, capacity planning, infrastructure or production engineering, or a similarly technical role
• Experience working with structured data sets at moderate to large scale using modern database and data analysis tools, preferably SQL, Python, Snowflake, Metabase, Excel, Google Sheets, or similar languages and tools
• Familiarity with observability and monitoring systems, preferably Grafana, Metabase, Prometheus, OpenSearch, or equivalent platforms
• Understanding of core system resources such as CPU, memory, disk, and network, and how they impact performance, utilization, and scalability
• Working knowledge of core capacity planning concepts, including utilization tracking and saturation signals, headroom and buffer management, growth trend analysis, and basic forecasting methods
• Exposure to infrastructure cost modeling and financial analysis, including CapEx planning inputs, cost-per-unit metrics, and tradeoffs among stability, performance, and cost
• Strong attention to detail with a focus on data accuracy, consistency, and validation
• Clear and concise communication skills, with the ability to present technical information to both technical and non-technical stakeholders

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

#LATAM

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

About the role

We're building a new Partner Reliability Engineering (PRE) team focused on proactively ensuring the health and quality of our living room device ecosystem and integrated partner payment systems. Our mission is to detect and resolve issues before they impact our customers, using data, automation, and close collaboration with internal teams and global partners.

This role is ideal for a versatile engineer who thrives in operational environments, enjoys digging into data, and is passionate about building tools that improve system observability and reliability. You'll be at the intersection of site reliability engineering, analytics, automation, and external partner support, ensuring our users get a seamless experience every time they hit "play."

What you will be doing

• Lead incident response, on-call support, and mitigation for device and payment-related issues in production environments.
• Develop and evolve monitoring, alerting, and triage tooling to improve time to detection and resolution.
• Analyze data to identify anomalies, baseline performance, and uncover patterns that drive quality improvements.
• Build automations, internal tools, and lightweight data pipelines to support operational workflows and observability.
• Collaborate with engineering, product, and analytics teams to drive systemic fixes and postmortem learnings.
• Work directly with external partners (e.g., Smart TV and device manufacturers, ISPs, payment providers) to investigate and resolve ecosystem issues.
• Communicate effectively with both technical and non-technical stakeholders.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field, and/or 8+ years of practical experience
• Experience in SRE, Support, or Incident Response roles
• Skilled in triaging production issues and defining scalable operational processes.
• Hands-on experience working with consumer devices (e.g., Smart TVs, set-top boxes, streaming sticks, game consoles).
• Familiar with production alerting and monitoring tools (e.g., Datadog).
• Strong SQL skills and data exploration instincts.
• Experience with dashboards and analytics platforms (e.g., Tableau, Mixpanel, Mux).
• Able to spot trends, baseline performance, and validate hypotheses using data.
• Proficient in at least one modern programming language (e.g., Python, Go, Java, Node.js).
• Experience building internal tools and automations that streamline operational workflows.
• Familiar with ETL frameworks or data pipeline infrastructure.
• Comfortable working directly with external technical partners to resolve field issues.
• Proven ability to influence internal stakeholders across Engineering, Product, and Data teams.
• Clear communicator, capable of translating technical topics for broad audiences.

You Might Be a Great Fit If You...

• Thrive in ambiguity and love building things from scratch.
• Are obsessed with understanding root causes, not just patching symptoms.
• Believe in automating yourself out of repetitive work.
• Have a strong sense of ownership and pride in delivering a seamless user experience.
• Enjoy working behind the scenes to make things “just work” for millions of people.

About the Team

The Scaling Client and Partnership Engineering team at Crunchyroll plays a pivotal role in enhancing and expanding our users' experiences. We collaborate extensively with a diverse network of device, payment, and gaming partners to broaden the reach of Crunchyroll's offerings. Our primary objective is to drive growth, open up new acquisition channels, and optimize both the scope and quality of our services. Situated at the crossroads of technology and business, we are dedicated to continually enabling experiences that delights our fans.

#LifeAtCrunchyroll #LI-Hybrid

Ingeniero de Calidad de Proveedores (Supplier Quality Engineer)

Santa Catarina, Nuevo León (zona Monterrey) | Viajes ocasionales a proveedores

¿Te apasiona trabajar directamente con procesos de manufactura y tener impacto real en la calidad del producto final? En Fictiv buscamos un(a) Ingeniero(a) de Calidad de Proveedores que quiera estar en campo, colaborar con fabricantes y elevar los estándares de calidad en una red en crecimiento en México.

En este rol, serás el enlace clave entre nuestros socios de manufactura y las expectativas del cliente, asegurando que cada pieza cumpla con los más altos estándares desde el origen.

Lo que harás

• Serás el punto de contacto técnico en sitio con proveedores, impulsando mejoras en procesos de manufactura (CNC, lámina, soldadura)
• Evaluarás y habilitarás nuevos socios de manufactura junto con el equipo de Strategic Sourcing
• Liderarás la resolución de no conformidades, guiando análisis de causa raíz y acciones correctivas efectivas
• Ejecutarás auditorías (presenciales y virtuales) para asegurar cumplimiento con estándares de calidad
• Colaborarás con equipos globales (EE.UU., China, India) para compartir mejores prácticas y estandarizar procesos
• Contribuirás activamente a la mejora continua del Sistema de Gestión de Calidad (QMS)

Lo que hace único este rol

• Impacto directo en la experiencia del cliente y en la calidad del producto final
• Alta exposición a procesos reales de manufactura — no es un rol de escritorio
• Oportunidad de crecimiento hacia posiciones de liderazgo dentro del equipo de Calidad en México

Lo que buscamos

• +7 años de experiencia en manufactura: CNC, lámina metálica y/o soldadura
• Experiencia en PPAP, lanzamientos de nuevos productos y documentación de calidad
• Dominio de herramientas core (PFMEA, Plan de Control, estudios de capacidad)
• Experiencia con análisis 8D y resolución de problemas con proveedores
• Capacidad para interpretar dibujos técnicos y GD&T
• Inglés y español avanzados (nivel profesional)
• Perfil autónomo, organizado y orientado a resultados
• Auditor interno ISO 9001 / IATF 16949 (deseable)

Qué puedes esperar

• Colaboración con una red global de manufactura
• Trabajo híbrido entre campo y remoto
• Un entorno dinámico donde tus ideas realmente se implementan

Supplier Quality Engineer

Santa Catarina, Nuevo León (Monterrey area), Mexico | Occasional travel to suppliers

Are you energized by working hands-on with manufacturing processes and making a tangible impact on product quality? At Fictiv, we’re looking for a Supplier Quality Engineer to partner closely with manufacturers and elevate quality standards across a growing supplier network in Mexico.

In this role, you’ll act as the critical link between our manufacturing partners and customer expectations—ensuring every part meets high-quality standards from the source.

What you’ll do

• Serve as the on-site technical quality contact for suppliers, driving process improvements in CNC machining, sheet metal, and welding
• Qualify and onboard new manufacturing partners in collaboration with the Strategic Sourcing team
• Lead nonconformance resolution by coaching suppliers on root cause analysis and corrective actions
• Conduct on-site and remote (virtual) audits to ensure compliance with quality standards
• Partner with global teams (US, China, India) to share best practices and standardize processes
• Actively contribute to continuous improvement of the Quality Management System (QMS)

What makes this role different

• Direct impact on customer satisfaction and delivered product quality
• Highly hands-on—this is not a desk-only role
• Clear path to grow into a Quality leadership position in Mexico

What we’re looking for

• 7+ years of experience in manufacturing (CNC machining, sheet metal, welding)
• Experience with PPAP, new product introduction, and quality documentation
• Strong knowledge of core quality tools (PFMEA, Control Plan, capability studies)
• Experience reviewing 8D reports and working directly with suppliers
• Ability to read and interpret technical drawings with GD&T
• Professional fluency in English and Spanish
• Self-driven, organized, and able to work independently
• Internal Auditor certification (ISO 9001 / IATF 16949) is a plus

What you can expect

• Exposure to a global manufacturing ecosystem
• A mix of on-site supplier engagement and remote collaboration
• A fast-paced environment where your ideas drive real change

What you'll do

We're looking for an IT Support Engineer to join our technology team in Mexico City. This role is ideal for a systems engineer who thrives in a collaborative environment and is passionate about delivering excellent internal customer support. You will be the backbone of our local infrastructure, ensuring that every Claridian has the tools and connectivity they need to drive our mission forward.

In this role, you will:

• Manage and troubleshoot network infrastructure using Cisco, Fortinet, and Unifi equipment to ensure high-performance connectivity.

• Provide high-touch technical support for Windows and macOS systems, troubleshooting hardware and software issues at the machine level.

• Oversee Google Workspace administration, managing user accounts, security permissions, and collaborative tools.

• Manage Mobile Device Management (MDM) solutions to ensure all company hardware is secure and compliant.

• Handle equipment setup, configuration, and deployment, including supporting office technology infrastructure and basic electrical/electronic systems.

• Respond to support tickets and technical requests promptly via Slack, communicating technical solutions clearly to non-technical users.

• Collaborate with cross-functional teams to resolve issues efficiently, maintaining a high standard of internal customer service.

Who you are

“We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.”

Must haves

• Bachelor's degree in Systems Engineering, Computer Science, or a related technical field.

• 1-3 years of experience in IT support or a similar technical infrastructure role.

• Working proficiency in English and Spanish; ability to navigate technical documentation and communicate with global teams.

• Strong networking knowledge with hands-on experience in Cisco, Fortinet, or Unifi equipment.

• Proficiency in Google Workspace administration and solid understanding of Windows and macOS operating systems.

• Experience with MDM platforms for fleet management and security.

• Adaptability to fast-changing environments and a proactive attitude toward solving complex hardware/software issues.

• Proven role-specific execution in managing office technology and internal support systems.

Nice to haves

• Experience or interest in AI tools to automate internal support workflows or ticketing responses.

• Independent analytical skills using spreadsheets or data analysis tools to track asset lifecycles and support metrics.

• Basic understanding of electrical circuits and electronics maintenance.

• A good sense of humor.

What you'll do

We're looking for an IT Support Engineer to join our technology team in Mexico City. This role is ideal for a systems engineer who thrives in a collaborative environment and is passionate about delivering excellent internal customer support. You will be the backbone of our local infrastructure, ensuring that every Claridian has the tools and connectivity they need to drive our mission forward.

In this role, you will:

• Manage and troubleshoot network infrastructure using Cisco, Fortinet, and Unifi equipment to ensure high-performance connectivity.

• Provide high-touch technical support for Windows and macOS systems, troubleshooting hardware and software issues at the machine level.

• Oversee Google Workspace administration, managing user accounts, security permissions, and collaborative tools.

• Manage Mobile Device Management (MDM) solutions to ensure all company hardware is secure and compliant.

• Handle equipment setup, configuration, and deployment, including supporting office technology infrastructure and basic electrical/electronic systems.

• Respond to support tickets and technical requests promptly via Slack, communicating technical solutions clearly to non-technical users.

• Collaborate with cross-functional teams to resolve issues efficiently, maintaining a high standard of internal customer service.

Who you are

“We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.”

Must haves

• Bachelor's degree in Systems Engineering, Computer Science, or a related technical field.

• 1-3 years of experience in IT support or a similar technical infrastructure role.

• Working proficiency in English and Spanish; ability to navigate technical documentation and communicate with global teams.

• Strong networking knowledge with hands-on experience in Cisco, Fortinet, or Unifi equipment.

• Proficiency in Google Workspace administration and solid understanding of Windows and macOS operating systems.

• Experience with MDM platforms for fleet management and security.

• Adaptability to fast-changing environments and a proactive attitude toward solving complex hardware/software issues.

• Proven role-specific execution in managing office technology and internal support systems.

Nice to haves

• Experience or interest in AI tools to automate internal support workflows or ticketing responses.

• Independent analytical skills using spreadsheets or data analysis tools to track asset lifecycles and support metrics.

• Basic understanding of electrical circuits and electronics maintenance.

• A good sense of humor.

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Technical Support Engineer to join our team!

About the Role:

This role combines foundational curiosity with growing technical expertise to resolve complex customer issues involving Backblaze products and 3rd party integrations. The Technical Support Engineer demonstrates initiative, analytical detail, and a commitment to professional communication while taking action on technical issues ranging from individuals and small businesses up to Enterprise customers.

What you'll do:

• Handle and resolve customer issues, driving issues to resolution, and acting as an ambassador of Backblaze and its products.
• Communicate directly with customers via video/phone call for information gathering and troubleshooting needs, utilizing call control and de-escalation skills.
• Manage escalations received from the account administration team and other groups.
• Provide Silent Install Troubleshooting for the Backblaze Backup Client and Silent Installer/Enterprise Deployment Support.
• Troubleshoot a variety of integrations.
• Act as a technical resource to the CSM and other sales teams.
• Conduct detailed investigation of reported "Bugs" to provide Quality Assurance (QA) a detailed report, including QA Data Collection (Error logs, Behavior patterns, OS specifics, Application version).
• Review support tickets for potential trends/issues, focusing on integrations, and providing trend reporting to Leadership/Management.
• Expand and contribute to documentation, including Log and error Confluence KB expansion, and communicating updates to the Technical Writing team for public-facing KB Articles.
• Provide Integration Training to the team via "Get Familiar With" meetings.
• Track issues using task management systems like JIRA.
• Monitor Backblaze infrastructure outages and alerts (Sev-1 through Sev-4).
• Utilize advanced technical knowledge of Backblaze Products (Backup/B2/S3) and network protocols (TCP/IP, UDP, DNS, HTTPS, Telnet/MTR(ICMP)).
• Implement processes to escalate issues and work cross-functionally with other teams (Operations, SRE, TAMS, Engineering, NetEng).

The Right Fit:

• Experience in customer-facing technical support.
• Foundational Understanding and competency with Linux, MacOS, and Windows operating systems, including text shells (Bash, Terminal, CMD, PowerShell).
• Competence and familiarity with technical concepts involving networking and filesystems.
• Familiarity with task tracking and management systems (ticketing, JIRA, Salesforce).
• Ability to learn new technologies quickly and a drive for personal development.
• Experience with API usage and Python familiarity (installation and use).
• Comfortable with AI Agents and Tools to enhance productivity.
• Minimum 2-3 years of experience. 

Nice to Have:

• Expertise/Experience with Text Shells (Powershell, Bash, and Terminal).
• Scripting and Automation Experience or Familiarity.
• Backblaze Backup Troubleshooting Expertise, including error codes, Bztransmit Errors, and Installation Errors.
• Networking troubleshooting experience, including knowledge of CORS, TCP/IP, TLS, and HTTPS.
• General knowledge of Internet protocols, Computing, data collection, and analysis.
• Familiarity with data visualization tools (Opensearch and Grafana).

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

#LATAM

Available Locations: Mexico City

What you’ll do as a Solutions Engineer

You are the technical lynchpin through the entire sales cycle - pre and post sales. You will work closely with our Enterprise prospects and customers to educate, empower, and ensure their success on the Cloudflare platform. Your technical expertise in Cloudflare’s global distributed network and technology will allow you to find best-fit solutions for prospects, to train and onboard new customers via video-conference or in person, through documentation, and to support the long-term success of the customer. As a subject matter expert on web/mobile security and performance, you are a trusted source for developing new firewall rules from log files, crafting performance caching and delivery strategies, and creating or repurposing internal tools and scripts for customers.

As a Solutions Engineer, you are the technical customer advocate within Cloudflare. To aid your customers, you will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

What we look for in our Solutions Engineers

Our Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support, and project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realize the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

Responsibilities

• As critical members of Cloudflare’s Enterprise Sales team, Solutions Engineers drive technical discussions and implementations to help generate new business, expand existing business, and keep our customers happy.
• In business generation and expansion, you’ll be tasked with qualification of prospect and customer use cases, technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs).
• For our existing customers, Solutions Engineers are part of a dedicated account team that advises the customer on technical best practices, implementation of Cloudflare products and features, and strategic guidance on internet security and performance.
• The role requires 20-50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates.

Requirements

• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash, Lua, Go) and a desire to expand those skills.
• Expertise in internet technologies: OSI Model layers 1-7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS.
• Minimum 3 years of experience in a customer-facing sales or consulting role (note: doesn't have to be in tech)
• Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.
• A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company.
• Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ.

Desired

• You've built web applications before, or contributed to existing web applications in a meaningful way.
• You understand the role of a firewall, the difference between L3, L4, and L7 firewalls, and that ‘ACL’ doesn't always mean Anterior Cruciate Ligament.
• You're not afraid of command-line interfaces, RESTful APIs, or analyzing HTTP request and response in a browser’s web inspector.
• You can describe the differences between CSRF, XSS, and SQLi in detail, and Cloudflare's role in defending against them.
• Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2.
• An undergraduate degree in Computer Science, Engineering or a related field. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.

Bonus Points

• Graduate-level degrees in Computer Science, Engineering or related fields. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
• Certifications

More About You

• You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in enterprise organizations.
• You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.
• You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important.
• You understand how to manage a project, work to deadlines, and prioritize between competing demands.

About the Role

We're looking for a curious, hands-on IT Specialist to join our lean IT team. This isn't a traditional helpdesk role — we want someone who sees a repetitive task and instinctively thinks "I could automate that".

You'll be responsible for keeping our systems running, managing access and devices across a mostly macOS environment, and contributing to internal tooling projects — including AI-assisted development with tools like Claude Code.

One of our previous IT team members progressed into our SRE team. We see this role as a genuine launchpad for ambitious engineers who want to grow into infrastructure, reliability, or platform engineering.

What You'll Do

• Manage macOS fleet via Kandji MDM — deployments, policies, and our custom OpenVPN setup
• Act as the gatekeeper for access management — onboarding, offboarding, SSO, and permissions
• Support Slack and Jira-based IT requests, triage issues, and resolve them efficiently
• Maintain and administer self-hosted infrastructure — firewalls, switches, and internal services
• Write scripts and lightweight tooling to automate common requests and reduce toil
• Collaborate with our SRE team on infrastructure awareness and escalations
• Document runbooks, processes, and internal guides clearly and consistently
• Occasionally support Windows and Linux users alongside our primary macOS environment

What We're Looking For

Core IT skills

• Solid macOS administration experience — you know the OS, not just the UI
• Linux comfort — enough to SSH in, read logs, and not panic
• Experience with MDM tools (Kandji, Jamf, or similar)
• Identity and access management — Okta, Google Workspace, SSO basics

Scripting & automation

• Scripts & automation — you don't need to be a software engineer, but you should be comfortable writing and maintaining scripts helping with daily tasks
• Git basics — version control your work, not just save to Desktop
• Curiosity about AI-assisted development tools (Claude Code, Copilot, etc.)

Mindset

• You ask "why does this keep happening?" before closing a ticket
• You're comfortable with ambiguity and can prioritise without hand-holding
• You write things down — runbooks, notes, decisions
• You want to understand how things work, not just fix symptoms

Nice to Have

• Experience with Docker or containers at a basic level
• Networking fundamentals: VLANs, firewalls, switches, VPN concepts
• Familiarity with monitoring and alerting tools (Grafana, Datadog, etc.)
• Exposure to AWS or other cloud platforms
• Any Slack bot, webhook, or internal tooling project you've built — even a small one

What We Offer

• A team that treats IT as engineering, not just support
• Real autonomy to build tooling, propose improvements, and own projects
• Opportunity for engineering progression for the right candidate
• A lean, collaborative team where your contributions are visible and valued
• Fully remote working

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Private health Insurance
• 20 days off annually
• Wellhub membership
  
• English Lessons
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
  

If you've automated something that used to take 20 minutes, written a script that made your team's life easier, or just find yourself wanting to understand how the network actually works — we'd love to hear from you.

#LI-fulltime 

About the Role

We're looking for a curious, hands-on IT Support Specialist to join our lean IT team. This isn't a traditional helpdesk role — you will be a part of a 2-person team, meaning you will be doing a bit of everything (which will provide you exposure to many systems and technologies).

You'll be responsible for keeping our systems running, managing access and devices across a mostly macOS environment, and contributing to internal tooling projects — including AI-assisted development with tools like Claude Code.

One of our previous IT team members progressed into our SRE team. We see this role as a genuine launchpad for ambitious engineers who want to grow into infrastructure, reliability, or platform engineering.

What You'll Do

• Manage macOS fleet via Kandji MDM — deployments, policies, and our custom OpenVPN setup
• Act as the gatekeeper for access management — onboarding, offboarding, SSO, and permissions
• Support Slack and Jira-based IT requests, triage issues, and resolve them efficiently
• Collaborate with our SRE team on infrastructure awareness and escalations
• Document runbooks, processes, and internal guides clearly and consistently
• Occasionally support Windows (and a couple Linux) users alongside our primary macOS environment
• Use available platforms to automate common requests and reduce toil

What We're Looking For

Core IT skills

• Solid macOS administration experience — you know the OS, not just the UI
• Terminal comfort — enough to read logs, and not panic
• Experience with MDM tools (Kandji, Jamf, or similar)
• Identity and access management — Okta, Google Workspace, SSO basics

Mindset

• You ask "why does this keep happening?" before closing a ticket
• You're comfortable with ambiguity and can prioritise without hand-holding
• You write things down — runbooks, notes, decisions
• You want to understand how things work, not just fix symptoms

Nice to Have

• Curiosity about AI-assisted development tools (Claude Code, Copilot, etc.)
• Experience with Docker or containers at a basic level
• Networking fundamentals: VLANs, firewalls, switches, VPN concepts
• Familiarity with monitoring and alerting tools (Grafana, Datadog, etc.)
• Exposure to AWS or other cloud platforms
• Any Slack bot, webhook, or internal tooling project you've built — even a small one
• Scripts & automation — you don't need to be a software engineer, but you should be comfortable writing and maintaining scripts helping with daily tasks

What We Offer

• A team that treats IT as engineering, not just support
• Real autonomy to build tooling, propose improvements, and own projects
• Opportunity for engineering progression for the right candidate
• A lean, collaborative team where your contributions are visible and valued
• Fully remote working

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Private health Insurance
• 20 days off annually
• Wellhub membership
  
• English Lessons
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
  

If you've automated something that used to take 20 minutes, written a script that made your team's life easier, or just find yourself wanting to understand how the network actually works — we'd love to hear from you.

#LI-fulltime 

As part of Fireblocks, Dynamic represents the next evolution of non-custodial wallet infrastructure. Dynamic is Fireblocks’ embedded wallet platform, purpose-built for developers who want to bring crypto and stablecoin experiences into modern applications without complexity. Together, Fireblocks and Dynamic are building the most complete, secure, and developer-friendly wallet infrastructure in the industry by combining institutional-grade security with consumer-grade experiences.

About the Team

Dynamic was founded in 2021 with a simple vision: every app and website will have a wallet component. That vision is rapidly becoming reality. Wallets are no longer limited to crypto-native products, they are becoming foundational infrastructure for payroll, remittances, and global payments. Dynamic powers wallet-based experiences for leading crypto and fintech teams including Kraken, zerohash, Magic Eden, and more.

Dynamic builds and maintains developer-first SDKs that enable teams to seamlessly integrate embedded wallet functionality directly into their applications. These embedded wallets allow end users to create, manage, and use wallets without leaving the product experience, making wallets feel like a native part of modern fintech and crypto apps.

As part of Fireblocks, the Dynamic team continues to build and scale the infrastructure and developer tooling that has onboarded 50M+ wallets across crypto and fintech applications. In this context, Dynamic powers the application-layer wallet experience and developer tooling, complementing Fireblocks’ core custody, security, and transaction infrastructure. The team operates with a strong product mindset and deep focus on security, reliability, scalability, and exceptional developer experience. Engineers at Dynamic build secure-by-default systems and approach their work with a strong customer focus, balancing technical excellence with real-world user needs. You will be joining a passionate group that moves fast, works with the biggest names in payments and fintech, and is defining how the next generation of financial applications are built.

What You’ll Do

• Design and implement high-quality native mobile SDKs that enable developers to integrate embedded wallet functionality into their applications, with a strong focus on API ergonomics, performance, and reliability.
• Own SDK features end-to-end: from API design and architecture, through implementation and testing, to release, versioning, and developer documentation.
• Build and maintain secure, reliable SDK components for wallet operations, including cryptographic operations, blockchain interactions, and security-sensitive flows.
• Define and evolve the SDK architecture to support long-term maintainability, backward compatibility, and adoption across diverse customer applications.
• Build sample applications and demos that showcase SDK capabilities and serve as integration references for customers.
• Create clear, comprehensive SDK documentation and integration guides.
• Work with developer relations and support teams to address customer integration challenges.
• Raise the bar for quality and operational excellence by establishing best practices around testing, observability, releases, and code health.
• Contribute to a culture of ownership and execution, leading by example through hands-on work, code reviews, documentation, and knowledge sharing.

What You’ll Bring

• 5+ years of software engineering experience, with deep focus on mobile development and shipping production-grade SDKs.
• Demonstrated track record of building and shipping high-quality code, with work you can point to and discuss in depth.
• Strong hands-on experience with iOS (Swift) and/or Android (Kotlin); experience with React Native or other cross-platform frameworks, and familiarity with all.
• Experience building mobile SDKs or shared libraries, including API design, versioning, packaging, and long-term maintenance across platforms.
• Experience with blockchain-enabled mobile systems, including wallet flows, signing, and on-chain interactions.
• Experience working on security-sensitive mobile software, such as key management, secure storage, cryptography, or financial products.
• Strong grasp of mobile engineering best practices, including CI/CD, automated testing, release management, and observability.
• A get-things-done mindset with the ability to independently own problems and deliver end-to-end solutions.
• Comfortable making long-term architectural decisions while remaining pragmatic and adaptable.
• B.Sc. in Computer Science / Engineering or equivalent practical experience.
• Remote role in a distributed team; preference for candidates in the Americas time zone.

Big Advantages

• Rust and/or WebAssembly (Wasm) experience, particularly building cross-platform SDKs consumed by mobile apps.
• Experience designing shared core logic used across iOS and Android.
• Experience with advanced mobile security primitives (secure hardware, MPC, low-level crypto).
• Prior experience owning or founding a mobile platform or SDK from scratch.

• Understand how all Telephony services work and how they are integrated to the platform.
• Operate, maintain, expand and support SIP proxies based on Kamailio or OpenSIPS applications.
• Handle level 3 troubleshooting escalations and triaging.
• Analyze telephony traffic patterns and identify issues and anomalies.
• React to critical alerts in order to rapidly return to a full-service state.
• Troubleshoot and resolve voice and network protocol communication issues.
• Interface with partner organizations for interconnections and expansions.
• Design, build, test, deploy and maintain monitoring, alerting, QA and logging tools for Telephony applications.
• Coordinate system maintenance and deployment events.

• A degree in Computer Science, Information Technology, Telecommunications or similar.
• Strong understanding of IP telephony (VoIP), TCP/IP Networks and related protocols (SIP, RTP, RTCP, ISUP, TLS, STUN, TURN, WebRTC).
• Experience with Open Source VoIP applications such as Kamailio, OpenSIPS, FreeSWITCH, RTPEngine, Asterisk and open source tools such as Wireshark, sngrep and Homer.
• Experience with Linux, Open Source tools and shell scripting.
• Experience with containers and automation/orchestration tools such as Docker, Ansible, Jenkins, Kubernetes.
• Familiarity with programming in Python, Elixir or Go are a plus.

#LI-JB1 #LI-Brazil

• Understand how all Telephony services work and how they are integrated to the platform.
• Operate, maintain, expand and support SIP proxies based on Kamailio or OpenSIPS applications.
• Handle level 3 troubleshooting escalations and triaging.
• Analyze telephony traffic patterns and identify issues and anomalies.
• React to critical alerts in order to rapidly return to a full-service state.
• Troubleshoot and resolve voice and network protocol communication issues.
• Interface with partner organizations for interconnections and expansions.
• Design, build, test, deploy and maintain monitoring, alerting, QA and logging tools for Telephony applications.
• Coordinate system maintenance and deployment events.

• A degree in Computer Science, Information Technology, Telecommunications or similar.
• Strong understanding of IP telephony (VoIP), TCP/IP Networks and related protocols (SIP, RTP, RTCP, ISUP, TLS, STUN, TURN, WebRTC).
• Experience with Open Source VoIP applications such as Kamailio, OpenSIPS, FreeSWITCH, RTPEngine, Asterisk and open source tools such as Wireshark, sngrep and Homer.
• Experience with Linux, Open Source tools and shell scripting.
• Experience with containers and automation/orchestration tools such as Docker, Ansible, Jenkins, Kubernetes.
• Familiarity with programming in Python, Elixir or Go are a plus.

#LI-JB1 #LI-Remote

• Understand how all Telephony services work and how they are integrated to the platform.
• Operate, maintain, expand and support SIP proxies based on Kamailio or OpenSIPS applications.
• Handle level 3 troubleshooting escalations and triaging.
• Analyze telephony traffic patterns and identify issues and anomalies.
• React to critical alerts in order to rapidly return to a full-service state.
• Troubleshoot and resolve voice and network protocol communication issues.
• Interface with partner organizations for interconnections and expansions.
• Design, build, test, deploy and maintain monitoring, alerting, QA and logging tools for Telephony applications.
• Coordinate system maintenance and deployment events.

• A degree in Computer Science, Information Technology, Telecommunications or similar.
• Strong understanding of IP telephony (VoIP), TCP/IP Networks and related protocols (SIP, RTP, RTCP, ISUP, TLS, STUN, TURN, WebRTC).
• Experience with Open Source VoIP applications such as Kamailio, OpenSIPS, FreeSWITCH, RTPEngine, Asterisk and open source tools such as Wireshark, sngrep and Homer.
• Experience with Linux, Open Source tools and shell scripting.
• Experience with containers and automation/orchestration tools such as Docker, Ansible, Jenkins, Kubernetes.
• Familiarity with programming in Python, Elixir or Go are a plus.

#LI-JB1 #LI-Remote

Rumble is seeking a Senior Infrastructure Engineer (CDN) who will be a pivotal member of the team that builds and maintains the infrastructure that is at the core of the Rumble platform. Candidates applying for this position should be very experienced and highly skilled network infrastructure engineers who are excited about the opportunity of building and supporting a fast growing, fault tolerant and high capacity platform.  A person who would be a successful candidate for this position loves challenges and problem solving, and has spent their career working on mission critical infrastructure.  This role requires someone who is motivated and can work both independently and as part of a team.

What you will do:

• Have a key role in designing and supporting Rumble’s Content Distribution Network and DNS infrastructure
• Building out fault tolerant infrastructure at a sometimes fast and relentless pace
• Improve performance and stability by optimizing routing, network performance, enhancing caching, load balancing and capacity planning
• Documenting improvements and exchanging ideas with other members of the team
• Participation in an on-call rotation, responding to and resolving incidents while communicating status to other members of the team
• Occasional travel as needed

Required Qualifications:

• 8+ years of relevant network experience
• Strong understanding of IP networking, TCP/IP, HTTP/HTTPS, and caching mechanisms to handle traffic routing and content distribution efficiently
• In depth knowledge of DNS architecture, including hierarchy, name resolution processes and record types (A, AAAA, CNAME, MX, etc.)
• Previous experience managing a robust DNS deployment
• Proficiency in programming languages such as Python, Bash or Perl for automating server configurations, deployments and maintenance
• Solid experience with linux systems and using them in a production environment
• Expert troubleshooting experience — you’re calm under pressure and can dissect and resolve the toughest infrastructure issues.
• Ability to create and maintain high quality network documentation
• Effective communicator (both verbal and written) who can clearly present information or ideas within a team
• Willingness to learn, be challenged and have fun in a dynamic and fast paced environment

Preferred Qualifications:

• Experience with DNSSEC and securing against common spoofing or poisoning attacks
• Knowledge of anycast, and DDoS mitigation strategies
• Capacity planning and experience handling large-scale queries
• Experience with BGP and open source routing daemons on linux (BIRD, FRR)
• Familiarity with openSUSE, Gentoo, Arch a plus

Desired Qualifications:

• Past experience with network monitoring tools
• Experience with network operating systems (Juniper, Arista, Cisco, etc.)
• Comfortable with using open source tools for solutions

Annual Compensation Range:

$150,000-$195,000 USD base + benefits + equity (If based in the United States)

$123,000-$142,000 CAD base + benefits + equity (If based in Canada)

Note: The salary range listed for this position is a good faith estimate based on experience, qualifications, and internal compensation structure. The actual salary offered varies depending on the candidate's skill level and experience. This posting refers to an active vacancy within the organization.

About the Role:

Rumble Cloud is seeking a Kubernetes Engineer to support our team in rolling out and operating our next-generation Kubernetes platform. This role will focus on our new CAPI/CAPO-based Kubernetes solution, which is designed to be compatible with our existing OpenStack Magnum API and will be deployed across our public cloud. You will help run the day-to-day operations of the Kubernetes service, assist with migrations and onboarding from our current Magnum-based offering, and act as an escalation point for complex customer issues that go beyond front-line support. This is a hands-on engineering role for someone who enjoys debugging difficult problems, improving reliability, and working closely with both platform engineers and customer-facing teams.

Key Responsibilities:

• Operate and maintain Rumble Cloud’s Kubernetes platform, including our new CAPI/CAPO-based installation and its integration with the OpenStack Magnum API.
• Assist in the rollout, migration, and upgrade processes as customers transition from the existing Magnum-based solution to the new platform.
• Serve as an escalation point for customer support, troubleshooting complex Kubernetes and cluster lifecycle issues.
• Monitor the health, performance, and capacity of Kubernetes clusters and underlying infrastructure; assist in incident response and root cause analysis.
• Implement and maintain day-2 operations processes, including backup/restore, scaling, patching, and cluster upgrades.
• Collaborate with the Kubernetes Architect to implement standards, best practices, and reference patterns for cluster configuration and operations.
• Help manage and integrate container registries, identity, networking, and storage components required for the Kubernetes platform.
• Automate repetitive operational tasks using scripting and infrastructure-as-code tools.
• Contribute to and maintain runbooks, documentation, and knowledge base articles for both internal teams and customer-facing support.
• Provide feedback from operations and customer interactions to influence platform improvements and product roadmap.

Required Skills & Experience:

• Extensive experience in Linux systems engineering, cloud engineering, or platform/SRE roles, including hands-on work with Kubernetes in production environments.
• Practical experience with installing, operating, and troubleshooting Kubernetes in production environments.
• Experience working with Kubernetes on OpenStack or other cloud providers.
• Familiarity with Cluster API (CAPI) and/or Cluster API Provider OpenStack (CAPO), or strong willingness to ramp up quickly.
• Strong understanding of Linux, containers, and container runtimes (e.g., Docker, containerd).
• Experience with Kubernetes networking, storage, and ingress concepts (CNI, CSI, load balancers, ingress controllers).
• Hands-on experience with scripting and automation (e.g., Bash, Python, or Go) for operational tasks.
• Familiarity with configuration management and IaC tools such as Ansible and Terraform.
• Experience with monitoring and logging in Kubernetes environments (e.g., Prometheus, Grafana, ELK/Graylog, or similar).
• Strong troubleshooting skills, clear written documentation, and effective communication with both technical and non-technical stakeholders.

Nice to Have (Preferred Skills):

• Experience with OpenStack Magnum and its Kubernetes integrations.
• Experience operating Kubernetes on other public cloud platforms (EKS, AKS, GKE).
• Knowledge of Ceph, S3-compatible storage, and their use with Kubernetes.
• Understanding of application architectures on Kubernetes, including microservices and 12-factor applications.
• Exposure to CI/CD toolchains (e.g., Git, GitLab/Jenkins, Artifactory, etc.) for containerized workloads.
• Experience with security hardening and best practices for Kubernetes (RBAC, PodSecurity, network policies, image scanning).

Qualifications:

• Demonstrated experience operating production Kubernetes clusters and working as part of a cross-functional cloud/platform team.
• Ability to work effectively under pressure, handle escalations, and maintain a strong customer-focused mindset.
• Passion for continuous learning in Kubernetes, cloud-native tooling, and automation.

Annual Compensation Range: 

Note: The salary range listed for this position is a good faith estimate based on experience, qualifications, and internal compensation structure. The actual salary offered varies depending on the candidate's skill level and experience. This posting refers to an active vacancy within the organization.

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America – and this is still just the beginning of the purple future we're building. Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human. Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Learn more about us at our careers page.

About the Role

The Senior Network Engineer will join the Connectivity Engineering team within Nubank’s Foundation Business Unit, responsible for the core connectivity platforms that support our regulated environments and customer‑facing products in Mexico and across Latin America. Connectivity Engineering designs, builds and operates the network backbone that keeps Nubank’s products securely available to customers around the world and enables our expansion into new countries and partners.

In this role, you will have end‑to‑end ownership across architecture, delivery and operations for regulatory connectivity, product connectivity and third‑party integrations, supporting both on‑premises and cloud environments in a highly available and regulated context. You will help shape our connectivity roadmap, lead critical initiatives, and support the growth of other engineers while remaining hands‑on in production.

You will also play a key role in our multi‑year journey to evolve from traditionally managed networking toward an automation‑, observability‑ and governance‑first connectivity stack, including responsible use of AI to improve reliability and operations.

What You Will Do

You will:

• Design and implement scalable, resilient network solutions aligned with business and regulatory requirements.
• Own High‑Level and Low‑Level Designs (HLD/LLD) for connectivity initiatives across data centers, WAN, cloud edge and partners.
• Build and evolve data center and WAN connectivity platforms (including VXLAN/EVPN fabrics), ensuring reliability, performance and observability at scale.
• Support production environments with incident troubleshooting, change execution and root cause analysis, including participation in a weekly on‑call rotation.
• Manage and improve network observability and monitoring, analyze performance and implement optimizations for speed, reliability and efficiency.
• Conduct network risk assessments and audits, helping ensure compliance with Nubank’s security policies and regulatory requirements.
• Drive automation and observability initiatives, helping us move from manual processes to automation‑ and observability‑driven operations over time.
• Collaborate with Cloud, Security, Infrastructure and Product teams, vendors and partners, improving documentation, standards and operational practices, and mentoring less senior engineers.

What We Are Looking For

Must‑have

• 5+ years of hands‑on experience as a Network Engineer (or similar role) designing and operating production networks at scale.

Networking fundamentals (hands‑on experience):

• Layer 2: VLANs, STP, LACP, port security.
• Layer 3: Strong experience with BGP (iBGP/eBGP) and OSPF; exposure to VXLAN; IPv6 experience in production is a strong plus.
• High availability: Design and operation of redundant topologies using protocols such as HSRP/VRRP and fast convergence techniques.

Network security and services:

• ACLs, route‑maps, prefix‑lists, NAT, VPN (IPSec-based, such as DMVPN or similar), GRE.
• Solid experience operating Next‑Gen Firewalls, ideally Palo Alto and/or Fortinet (policy design, HA, troubleshooting).

Infrastructure and connectivity:

• Experience with WAN technologies such as MPLS, L3VPN, L2VPN, SD‑WAN or Carrier Ethernet (strong depth in several of them).
• Understanding of data center architectures, preferably spine‑leaf, and their operational implications.
• Knowledge of VXLAN/EVPN fabrics for data center architectures.
• Strong knowledge of core network services and protocols: DNS, DHCP, NTP, SNMP, AAA, TCP/IP.
• Experience with QoS mechanisms (classification/marking, queuing, shaping) to manage performance and prioritize critical traffic in WAN and data center environments.

Platforms, tooling and operations:

• Hands‑on experience with enterprise load balancers (e.g., F5 BIG‑IP LTM/GTM or equivalent).
• Experience in multi‑vendor environments (e.g., Juniper, Cisco, etc.).
• Familiarity with monitoring/observability tools (e.g., Prometheus, Grafana, ThousandEyes or similar).
• Strong production operations experience: troubleshooting and incident handling, change and problem management, and packet‑level analysis (e.g., tcpdump, Wireshark) to diagnose complex network and application‑layer issues.

Ways of working:

• Experience working in an Agile environment (e.g., Scrum or Kanban), collaborating with cross‑functional teams and stakeholders.

Nice‑to‑have

• Experience with network automation and Infrastructure as Code (IaC) using tools such as Terraform, Ansible and Python for automated network provisioning and configuration.
• Cloud networking experience (AWS or similar), including VPC design, hybrid connectivity and security controls.
• Experience with Kubernetes or modern platform environments, especially in how they interact with underlying network and security layers.
• Exposure to financial systems and networks (e.g., SPEI, DIMO or similar payment/clearing systems).
• Certifications such as CCNP, JNCIP, AWS or equivalent (valued but not mandatory).
• Experience with security tools (IDS/IPS, SIEM) and integrating network telemetry into security monitoring.
• Exposure to AI/ML applications in networking (e.g., anomaly detection, traffic analysis, predictive capacity planning), and interest in helping identify realistic, high‑impact use cases for these capabilities in our environment.

How You Operate

You will fit well if you:

• Have a strong sense of ownership and accountability over systems, platforms and outcomes.
• Are comfortable navigating ambiguity, connecting the dots and driving solutions end‑to‑end.
• Communicate clearly and proactively with teams, regions and stakeholders, tailoring your message to the audience.
• Balance hands‑on execution with architectural thinking, knowing when to deep‑dive and when to guide.
• Collaborate effectively with peers, vendors and cross‑functional teams, valuing feedback, documentation and knowledge sharing.
• Enjoy mentoring and supporting other engineers, helping them grow technically and in how they operate.
• Demonstrate strong crisis management, with fast and assertive responses during high‑severity incidents.

Role Location & Working Model

• Location: Mexico (MX).
• Model: Hybrid – from January 2027, we expect three days per week in the office, with flexibility aligned to Nubank’s hybrid work guidelines.

Diversity & Inclusion

We are committed to building a diverse and inclusive team that reflects the customers we serve. We encourage applications from people of all backgrounds and identities, even if you don’t meet 100% of the requirements. If you are excited about building and operating critical connectivity platforms at scale, we’d love to hear from you.

A New Paradigm For Space Operations. 

Position Overview:

The Electrical Engineer will play a critical role in designing, building, and maturing prototypes for Space Kinetic’s core technology. You will support the team in refining the electrical architecture of the current prototype and driving the system closer to a flight-ready configuration with each iteration. This role is ideal for someone who enjoys taking concepts from schematic to hardware, solving complex electrical challenges, and working closely with mechanical and manufacturing teams to bring cutting-edge space hardware to life. We are exploring electrical engineering opportunities in New Mexico and welcome qualified candidates interested in supporting innovative aerospace programs to connect with us for potential future roles.

What You’ll Do: 

• Design, develop, and build electrical prototypes for Space Kinetic’s core technology.
• Refine and finalize and the current prototype's electrical design to support all phases of prototype maturation.
• Undertake and complete circuit design tasks, generate detailed schematics, and perform component selection aligned with environmental and system requirements.
• Apply detailed tolerancing, design-for-manufacture principles, and thorough documentation across all electrical prototype phases.
• Support PCB layout design and coordinate with external vendors for fabrication and assembly of PCB components.
• Collaborate closely with the Space Kinetic manufacturing and engineering team to integrate electrical systems into mechanical assemblies.
• Verify and validate your electrical designs through testing, troubleshooting, debugging, and iteration to improve system reliability and performance.
• Actively participate in design reviews, contribute to system-level engineering discussions, and ensure the electrical subsystem progresses toward flight-readiness.
• Support the creation and maintenance of electrical documentation, including BOMs, wiring diagrams, interface control documents (ICDs), and test procedures.
• Ensure each design iteration moves the system closer to a flight-ready prototype aligned with Space Kinetic’s 2-year flight demonstration goal.

• The position will be onsite at our Albuquerque, New Mexico facility.  

What We Offer:  

• Competitive Base Salary + Equity-Based Compensation
• Highly Competitive PTO and Holiday Calendar
• Comprehensive Medical, Dental, and Vision Coverage
• Unique Performance-Based Bonus Structure
• Health and Wellness Stipend
• Commuter Benefits

ITAR Requirements:  
To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about ITAR here 

Equal Employment Opportunity: 
Space Kinetic provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, gender identity, sexual orientation, national origin, veteran status, disability or any other legally protected status. 

Job Summary 

We are searching for an IT Infrastructure Engineer, on-site for a 6 month contract, to be responsible and accountable for the smooth running of our end-user devices and core applications, primarily for infrastructure located in the Kairos Power Albuquerque, NM site. You will champion the support, implementation, and maintenance of core infrastructure needs impacting the accelerated delivery of engineering and manufacturing services. The successful candidate will have previous IT systems/network engineering experience in an engineering company.  

Responsibilities 

• Install and maintain cloud and on-premises networking and compute resources using IaC where possible 
• Standardize design and management of cloud and on-premises networking and compute resources 
• Coordinate and collaborate with outside partners to deliver secure, functional business solutions 
• Build scalable, reliable, automated solutions that efficiently improve network and application performance 
• Design, deploy, and maintain hybrid infrastructure across multiple offices and datacenters 

Qualifications 

• 3+ years recent work experience as Network Engineer, Systems Engineer, or similar role in a medium/enterprise scale organization; 7+ years overall IT experience 
• Bachelor’s Degree in Computer Science or similar field; or an equivalent combination of education, professional certifications, and work experience is preferred 
• Recent experience with datacenter operations, physical and logical networking, and systems engineering 
• Demonstrated on-the-job knowledge and experience with cloud services technologies (e.g. AWS, Azure, Google Cloud) to include design, implementation, and integration 
• Strong understanding of server-client technologies 
• Practical experience using configuration management tools (e.g. Terraform, Ansible, Puppet, Chef) as part of an Infrastructure as Code environment 
• High degree of proficiency in Windows, macOS, Linux, MDM, SSO, and at least one cloud IaaS platform 
• Prompt communication and excellent documentation skills 
• Resourceful / problem-solver mentality 
• Positive, enthusiastic, service-oriented attitude 
• Able to work in a fast-paced environment and embrace constant changes and challenges 
• Working knowledge of modern information security practices 
• Prior work experience in a highly-regulated industry, especially within the government community 
• Prior work experience for an engineering or industrial/manufacturing company 
• Prior work experience in a fast-paced, high-growth startup 
• Ability to work with highly collaborative team
• Ability to solve problems quickly and efficiently
• Prioritizes and ensures safety of one self and others
• Ability to proactively collect, manage and transfer knowledge
• Ability to seek different and novel ways to create efficiencies when working on problems, challenges and issues

Physical Demands

• Remaining in a stationary position, often standing, or sitting for prolonged periods
• Moving about to accomplish tasks or moving from one worksite to another
• Adjusting, moving, transporting, installing, positioning, or removing objects up to 50 pounds in all directions
• Communicating with others to exchange information

Environmental Conditions

• General office environment
• Assessing the accuracy, neatness and thoroughness of the work assigned
• High-concentration, demanding and fast-paced

Safety and PPE

• Reading and interpreting hazardous warning signs
• Reporting issues with equipment or unsafe conditions

Travel 

Some travel may be required up to 10%,

Additional Requirements 

• Occasionally requires overtime
• Occasionally requires working weekends
• Occasionally requires schedule flexibility
• Occasionally requires extended hours to support launch and critical project timelines

• #LI-Onsite

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

As a Systems Engineer, you’re expected to:

As a key Engineer within the Computing Squad, you will be in contact with critical pieces of foundational infrastructure where the majority of Nubank's workloads run, including Kubernetes, AWS, Network, and Service Communications. You will contribute to our Computing product strategy, find opportunities to improve our infrastructure, and set a high technical standard for the team.

Main responsibilities: 

• Proactively identify and pursue opportunities to improve our infrastructure in areas like performance, costs, and governance.
• Represent the team in different technical forums, being able to document, negotiate, and convince different stakeholders across various levels and chapters.
• Anticipate technical and product issues, making appropriate design decisions to avoid them.
• Deep dive into problems to identify root causes and deliver innovative solutions that address team-level challenges with a focus on medium and long-term impact.
• Understand the technical aspects, capabilities, and limitations of our systems, contributing to discussions and improvements.
• Contribute to our Computing product strategy, working closely with peers and Product Managers.

What are we looking for?

• Experience and knowledge of cloud platforms (AWS).
• Strong understanding and hands-on experience with Kubernetes and AWS EKS.
• Experience with access management (AWS IAM, Role management).
• Experience with scaling tools like Karpenter, KEDA, and HPA.
• Experience with the Golang programming language.
• A passion for sharing knowledge and mentoring other engineers.
• Creativity and analytical thinking to find opportunities to improve our Computing Platform.
• Advanced English skills (English will be used every day for documentation, text conversations, and meetings).

• Our Benefits

  • Chance of earning equity at Nu
  • Extended maternity and paternity leaves 
  • Health and life insurance 
  • Dental and Vision Insurance
  • NuCare - Our mental health and wellness assistance program
  • Nucleo - Our learning platform of courses
  • NuLanguage - Our language learning program
  • Holiday Bonus ("Aguinaldo") of 30 days of pay per year
  • 17 days of paid vacation with 25% vacation bonus
  • Gym partnership
  • Food card
  • Work-from-home Allowance
  • Parental Consultancy
  • Relocation Assistance Package, if applicable

Location for this opportunity (City, Country)

• Mexico City, Mexico

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ 

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

As a Systems Engineer, you’re expected to:

As a key lead within the Computing Squad, you will be in contact with critical pieces of foundational infrastructure where the majority of Nubank's workloads run, including Kubernetes, AWS, Network, and Service Communications. You will contribute to our Computing product strategy, find opportunities to improve our infrastructure, and set a high technical standard for the team.

Main responsibilities: 

• Proactively identify and pursue opportunities to improve our infrastructure in areas like performance, costs, and governance.
• Act as a key technical lead in the team, guiding and mentoring more junior engineers to create and maintain a high-quality technical environment.
• Represent the team in different technical forums, being able to document, negotiate, and convince different stakeholders across various levels and chapters.
• Anticipate technical and product issues, making appropriate design decisions to avoid them.
• Deep dive into problems to identify root causes and deliver innovative solutions that address team-level challenges with a focus on medium and long-term impact.
• Understand the technical aspects, capabilities, and limitations of our systems, contributing to discussions and improvements.
• Contribute to our Computing product strategy, working closely with peers and Product Managers.

What are we looking for?

• Experience and knowledge of cloud platforms (AWS).
• Strong understanding and hands-on experience with Kubernetes and AWS EKS.
• Experience with access management (AWS IAM, Role management).
• Experience with scaling tools like Karpenter, KEDA, and HPA.
• Experience with the Golang programming language.
• A passion for sharing knowledge and mentoring other engineers.
• Creativity and analytical thinking to find opportunities to improve our Computing Platform.
• Advanced English skills (English will be used every day for documentation, text conversations, and meetings).

• Our Benefits

  • Chance of earning equity at Nu
  • Extended maternity and paternity leaves 
  • Health and life insurance 
  • Dental and Vision Insurance
  • NuCare - Our mental health and wellness assistance program
  • Nucleo - Our learning platform of courses
  • NuLanguage - Our language learning program
  • Holiday Bonus ("Aguinaldo") of 30 days of pay per year
  • 17 days of paid vacation with 25% vacation bonus
  • Gym partnership
  • Food card
  • Work-from-home Allowance
  • Parental Consultancy
  • Relocation Assistance Package, if applicable

Location for this opportunity (City, Country)

• Mexico City, Mexico

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ 

As a DevOps Engineer (Azure) at Particle41, you will play a crucial role in enhancing our software development and IT operations processes. The ideal candidate will have a strong background in both software development and IT operations, with a focus on automating and streamlining processes to achieve efficient and reliable software delivery for our customers. You will work closely with development and operations teams of our customers to build, deploy, and maintain critical systems, ensuring the reliability and scalability of the customers' infrastructure.

Responsibilities: 

Collaboration and Communication: 

• Work closely with software developers, system administrators, and other stakeholders to understand the requirements and objectives of projects. 
• Collaborate on the design, implementation, and maintenance of continuous integration and delivery pipelines. 
• Create and maintain comprehensive documentation for systems, processes, and configurations.

Automation and Tooling: 

• Design, implement, and manage automation processes for software build, deployment, and configuration. 
• Evaluate, select, and implement tools and technologies to enhance the efficiency of the development and deployment processes.

Infrastructure Management: 

• Manage and maintain Azure cloud infrastructure to ensure scalability, reliability, and security. 
• Implement infrastructure as code (IaC) using tools such as Terraform, ARM Templates, and others. 
• Establish and maintain CI/CD pipelines to automate the software delivery process, including build, test, and deployment phases. 

Monitoring and Performance: 

• Develop and implement monitoring solutions using Azure Monitor, Application Insights, and Log Analytics to ensure the health and performance of systems and applications. 
• Proactively identify and address issues related to system performance, reliability, and scalability.

Security and Compliance: 

• Implement and maintain security best practices in infrastructure and application deployment including Azure AD, Key Vault, and Network Security Groups. 
• Ensure compliance with regulatory requirements and company security policies.

Troubleshooting and Support: 

• Provide support for development and operations teams, addressing issues related to build failures, deployment problems, and system outages. 
• Participate in on-call rotation to respond to and resolve critical incidents.

Qualifications: 

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. 
• Experience with Azure services including App Services, Functions, AKS, Storage, SQL Database, and Monitor.
• Proven experience as a DevOps Engineer or similar role. 
• Strong proficiency in scripting languages such as Python, Bash, or Ruby. 
• Experience with configuration management tools such as Ansible, Puppet, or Chef. 
• In-depth knowledge of containerization technologies, such as Docker and Kubernetes. 
• Hands-on experience with version control systems, preferably Git. 
• Solid understanding of continuous integration and continuous deployment (CI/CD) concepts and tools. 
• Strong problem-solving and troubleshooting skills. 
• Excellent communication and collaboration abilities. 
• Certified (Current or Expired) in at least one of the following: Azure Administrator Associate, Azure Security Engineer Associate, Azure Network Engineer Associate, Azure Developer Associate, Azure Solutions Architect Expert, Azure DevOps Engineer Expert

About Particle41
Our core values of Empowering, Leadership, Innovation, Teamwork, and Excellence drive everything we do to achieve the ultimate outcomes for our clients. Empowering Leadership for Innovation in Teamwork with Excellence ( ELITE )

• E - Empowering: Enabling individuals to reach their full potential.
• L - Leadership: Taking initiative and guiding each other toward success.
• I - Innovation: Embracing creativity and new ideas to stay ahead.
• T - Teamwork: Collaborating with empathy to achieve common goals.
• E - Excellence: Striving for the highest quality in everything we do.

We seek team members who embody these values and are committed to contributing to our mission.

Particle41 welcomes individuals from all backgrounds who are committed to our mission and values. We provide equal employment opportunities to all employees and applicants, ensuring that hiring and employment decisions are based on merit and qualifications without discrimination based on race, color, religion, caste, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, local, or international laws. This policy applies to all aspects of employment and hiring. 

We appreciate your interest and encourage applicants from these regions to apply. If you need any assistance during the application or interview process, please feel free to reach out to us at careers@Particle41.com

As a DevOps Engineer (GCP) at Particle41, you will play a crucial role in enhancing our software development and IT operations processes. The ideal candidate will have a strong background in both software development and IT operations, with a focus on automating and streamlining processes to achieve efficient and reliable software delivery for our customers. You will work closely with development and operations teams of our customers to build, deploy, and maintain critical systems, ensuring the reliability and scalability of the customers' infrastructure.

Responsibilities: 

Collaboration and Communication: 

• Work closely with software developers, system administrators, and other stakeholders to understand the requirements and objectives of projects. 
• Collaborate on the design, implementation, and maintenance of continuous integration and delivery pipelines. 
• Create and maintain comprehensive documentation for systems, processes, and configurations.

Automation and Tooling: 

• Design, implement, and manage automation processes for software build, deployment, and configuration. 
• Evaluate, select, and implement tools and technologies to enhance the efficiency of the development and deployment processes.

Infrastructure Management: 

• Manage and maintain GCP infrastructure to ensure scalability, reliability, and security. 
• Implement infrastructure as code (IaC) using tools such as Terraform, Deployment Manager, and others. 
• Establish and maintain CI/CD pipelines to automate the software delivery process, including build, test, and deployment phases. 

Monitoring and Performance: 

• Develop and implement monitoring solutions using Cloud Monitoring and Cloud Logging to ensure the health and performance of systems and applications. 
• Proactively identify and address issues related to system performance, reliability, and scalability.
• Security and Compliance: 
• Implement and maintain security best practices in infrastructure and application deployment including IAM, Security Command Center, and VPC Service Controls. 
• Ensure compliance with regulatory requirements and company security policies.

Troubleshooting and Support: 

• Provide support for development and operations teams, addressing issues related to build failures, deployment problems, and system outages. 
• Participate in on-call rotation to respond to and resolve critical incidents.

Qualifications: 

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. 
• Experience with GCP services including Compute Engine, Cloud Run, GKE, Cloud Functions, Cloud Storage, Cloud SQL, and Operations Suite.
• Proven experience as a DevOps Engineer or similar role. 
• Strong proficiency in scripting languages such as Python, Bash, or Ruby. 
• Experience with configuration management tools such as Ansible, Puppet, or Chef. 
• In-depth knowledge of containerization technologies, such as Docker and Kubernetes. Hands-on experience with version control systems, preferably Git. 
• Solid understanding of continuous integration and continuous deployment (CI/CD) concepts and tools. 
• Strong problem-solving and troubleshooting skills. 
• Excellent communication and collaboration abilities. 
• Certified (Current or Expired) in at least one of the following: GCP Cloud Engineer Associate, GCP Cloud Architect Professional, GCP Cloud Developer Professional, GCP Cloud DevOps Engineer Professional, GCP Cloud Security Engineer Professional, GCP Cloud Network Engineer Professional

About Particle41
Our core values of Empowering, Leadership, Innovation, Teamwork, and Excellence drive everything we do to achieve the ultimate outcomes for our clients. Empowering Leadership for Innovation in Teamwork with Excellence ( ELITE )

• E - Empowering: Enabling individuals to reach their full potential.
• L - Leadership: Taking initiative and guiding each other toward success.
• I - Innovation: Embracing creativity and new ideas to stay ahead.
• T - Teamwork: Collaborating with empathy to achieve common goals.
• E - Excellence: Striving for the highest quality in everything we do.

We seek team members who embody these values and are committed to contributing to our mission.

Particle41 welcomes individuals from all backgrounds who are committed to our mission and values. We provide equal employment opportunities to all employees and applicants, ensuring that hiring and employment decisions are based on merit and qualifications without discrimination based on race, color, religion, caste, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, local, or international laws. This policy applies to all aspects of employment and hiring. 

We appreciate your interest and encourage applicants from these regions to apply. If you need any assistance during the application or interview process, please feel free to reach out to us at careers@Particle41.com