Scale’s Robotics business is rapidly expanding, supporting customers building physical AI. This position will be a key contributor in working to build out Scale’s data factory in Mexico and in supporting robotics data collection. This is a first of its kind role at Scale and you will have the opportunity to advance Scale’s robotics offerings.

You will:

• Partner with cross-functional stakeholders to bring up new robots and productionize the maintenance of robots and collection hardware.
• Play a critical role in supporting the day-to-day operations of the factory by bringing up and maintaining robots and collection hardware.
• Provide technical support for data collection operations.
• Manage physical inventory, maintain equipment, and coordinate logistics.
• Become a subject matter expert on all capabilities of the robotics platforms deployed in the factory.
• Develop technical domain expertise in areas of 2D and 3D imaging and annotation, multi-sensor fusion and calibration, GPS/INS navigation systems, computer vision, and other autonomy-adjacent concepts.
  
  

You have:

• Academic (Bachelors/Licenciatura) or industry experience - Engineering background - preferably in Computer Science, Mathematics, or other Engineering fields.
• 2+ years of experience developing with Python, C++, Java and/or other scripting languages.
• 1-3 years of experience in hardware labs or a manufacturing environment.
• Experience managing risk and operating robots safely.
• Strong project management and interpersonal skills, high attention to detail, and a strong sense of ownership.
• High level of comfort communicating effectively across internal and external organizations.

Nice to have:

• Hands-on experience in Robotics, AI, and/or Computer Vision.
• Intellectual curiosity, empathy, and ability to operate with a high degree of autonomy.
• Experience building and/or maintaining lab networks and data pipelines.
• Experience running large-scale data collection and controlled experiments
• Experience building out facilities.
• Experience in logistics.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 

• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 

• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

About EssenceMediacom: A Leading WPP Media Brand 

EssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world’s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy — built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve. 

Role Summary and Impact 

• Oversee activations across various Retail Media networks, including but not limited to Amazon, Mercado Libre, Criteo, Rappi, Walmart, etc., implementing necessary optimizations and communicating recommendations to the client to ensure overall objectives are met.
• Maintain excellent relationships with key client and agency stakeholders to maximize opportunities and help them navigate the Commerce activation landscape.
• Ensure ongoing compliance with the guidelines and best practices established by WPP Media.
• Lead the implementation of optimization strategies and multichannel testing.
• Support the team in preparing weekly, monthly, and quarterly campaign performance reports.
• Summarize and interpret key data points, identify trends, and recommend actions to deliver an optimal customer experience.
• Ensure the resolution of technical issues related to media campaigns.
• Stay up to date on changes in market dynamics regarding advertising products, technology, and measurement across programmatic and search partners.
• Ensure accurate reconciliation and billing of campaigns with our internal management platforms.

Skills and Experience 

• Bachelor’s degree in marketing, advertising, or a related field.
• 2 years of experience in biddable media execution, with a strong preference for Retail Media.
• English advanced
• In-depth understanding of Retail Media elements, such as profit margin, inventory levels, forecasting, and planning, to effectively communicate strategic decisions.
• Deep understanding of how different media channels work together and how Retail Media fits into the broader ecosystem.
• Strong drive to understand the retail landscape and the latest trends in media.
• Experience managing and optimizing campaigns across multiple retail platforms (Amazon, Instacart, Walmart, Target, Kroger, Criteo, Google, Meta, etc.).
• Retail Media and Performance Marketing platforms (Amazon DSP, Walmart DSP, Criteo, Google Ads, Meta, etc.).

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 
 
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

The Sales Operations Specialist plays a key role in managing the operational execution and business performance of an assigned portfolio of categories & subcategories. This position is responsible for managing day-to-day sales operations tasks, including forecast maintenance, inventory management, purchase order execution, trade spend tracking, and business performance analysis. The role partners cross-functionally with Sales, Demand Planning, Supply Chain, and Finance teams to maintain operational alignment, highlight risks and opportunities, and support delivery against revenue and inventory goals.

Key Responsibilities

• Manage day-to-day operational activities related to demand planning support, inventory monitoring, purchase order execution, and sales performance tracking
• Prepare and maintain weekly business reporting, identifying key trends, risks, and opportunities
• Monitor promotional performance against expectations and provide input into future shipment and forecasting plans
• Partner with Sales, Demand Planning, and Supply Chain teams to align forecasting, inventory planning, and order management activities
• Manage forecasting inputs, pricing updates, and new item setup within internal systems
• Participate in recurring weekly calls with customer replenishment or planning teams to review recent results and updates
• Coordinate order timing and availability with internal supply chain partners
• Manage trade spend tracking and ensure promotional plans are accurately reflected in forecasting tools
• Prepare customer presentations, business reviews, and recurring operational reporting for internal and external stakeholders
• Build working knowledge of assigned categories, including products, consumers, and competitors
• Prepare monthly performance summary and analysis of sales and operational metrics

Qualifications

• Bachelor’s degree or equivalent experience (Business, Analytics, Supply Chain, or related field preferred)
• 2–3 years of relevant experience, including internships or co-ops in business analytics, supply chain, sales operations, or finance
• Demonstrated experience in data analysis, forecasting, and operational problem-solving
• Proficiency in analyzing data in Excel, with a desire to learn new systems and business tools
• Strong attention to detail and ability to manage multiple tasks in a deadline-driven environment
• Clear communicator who enjoys working cross-functionally and learning from others
• Experience or exposure to large retailers or e-commerce platforms (including Amazon) is a plus, but not required
• Willingness to travel occasionally (up to ~20%) for team meetings or corporate events

Manager, DTC 

Overview 

At SharkNinja, we’re building a best-in-class DTC business that puts the consumer at the center and moves at speed. We’re looking for a commercially driven Manager, DTC Merchandising to own and grow a category like a business. 

This role is accountable for assortment strategy, revenue growth, margin performance, and inventory health across the full commercial lifecycle—from line planning and forecasting through to promotional strategy and digital merchandising. 

You will operate as an end-to-end owner, akin to a General Manager, using data, customer insight, and strong commercial instinct to make decisions, move quickly, and deliver results. 

Key Responsibilities 

Own Category Performance 

• Own and deliver revenue, margin, and inventory targets for your category within the DTC channel  

• Identify risks and opportunities early and take decisive action to course-correct  

• Lead weekly business reviews focused on actions and decisions, not reporting  

Assortment Strategy & Line Planning 

• Define and evolve a role-based assortment strategy (traffic drivers, margin drivers, innovation, exit)  

• Evaluate SKU productivity and make clear recommendations on what to scale, fix, or remove  

• Partner cross-functionally (Product, Supply Chain, Marketing) to shape line plans grounded in consumer demand and commercial opportunity  

Forecasting & Inventory Ownership 

• Own demand forecasts informed by performance trends, market signals, and commercial judgment  

• Partner with Supply Chain and Planning to optimize inventory flow, availability, and risk mitigation  

• Balance growth with inventory health, managing weeks of supply, turns, and stock risk  

Promotional & Pricing Strategy 

• Develop and execute promotional and pricing strategies aligned to revenue and margin goals  

• Evaluate promotional effectiveness, understanding revenue vs. margin trade-offs  

• Lead a test-and-learn approach to continuously improve promotional ROI  

Digital & Site Merchandising 

• Own the end-to-end on-site merchandising strategy to drive conversion, AOV, and revenue  

• Prioritize product visibility and placement based on performance, inventory position, and commercial priorities  

• Optimize category navigation, product storytelling, and bundling to enhance the digital shelf experience  

Data-Driven Decision Making 

• Translate data into clear actions and commercial decisions  

• Leverage insights across sales, conversion, traffic, and customer behavior to inform strategy  

• Build and communicate a strong point of view on performance and what needs to happen next  

What Good Looks Like 

• Operates as an owner of a business, not just a function  

• Makes fast, clear decisions with imperfect information  

• Balances data, customer insight, and commercial instinct  

• Comfortable making trade-offs across revenue, margin, and inventory  

• Proactively identifies issues and acts with urgency  

• Communicates with clarity and conviction, focused on actions and outcomes  

Qualifications 

• 5–8+ years of experience in merchandising, DTC/eCommerce, buying, or category management  

• Strong commercial and financial acumen, including margin, forecasting, and inventory management  

• Experience owning or influencing assortment, pricing, and promotional strategy  

• Highly analytical with the ability to turn data into clear, actionable insights  

• Experience in eCommerce or omnichannel retail environments  

Preferred Experience 

• Direct experience with DTC site merchandising and digital shelf optimization  

• Background in consumer products or hard goods  

• Experience operating in a test-and-learn or experimentation-driven environment  

Position Overview:

SharkNinja is the maker of class-leading Shark® vacuums and the innovative line of Ninja® kitchen appliances. As the business is enjoying rapid expansion, we are looking for an Order Management Coordinator to join the team and help deliver five-star products and services to consumers and retail partners. 

The incumbent will be responsible for assisting with all aspects of SharkNinja’s order management process, providing customer service to our retailers and internal stakeholders, working with 3PLs and transport carriers, as well as performing general administrative tasks. The Order Management Coordinator will focus primarily on the accurate processing of customer orders for SharkNinja’s major retailers in meeting and exceeding defined objectives in support of Retail Execution Lifecycle and Perfect Order Execution. They will also work very closely with Finance and Sales to review, research, and assist in corrective actions associated with retailer chargebacks.   The Order Management Coordinator is a valuable member of the team who exceeds customer service standards and brings forward issues and ideas for improvement.  He / she is an advocate for the customer and customer experience.  Fluent in both English and Spanish. 

Key Duties / Responsibilities:

•    Process all orders to send to the distribution facility for timely processing and delivery
•    Verify inventory availabilities and understand allocation
•    Collaborate with logistics: routing orders via EDI or Retailer portals
•    Pro-actively open-order files by account indicating current routing issues & actions
•    Weekly review of results with department lead and sales teams
•    Actively work to achieve on-time delivery metrics (OTIF)
•    Escalate issues and identify solutions 
•    Research compliance related deductions/errors and participate in cross-functional efforts to implement corrective actions
•    Assist in the review and research of all disputes rejected claims to determine next steps

Attributes and Skills: 

•    Strong attention to detail and accuracy
•    Ability to work autonomously
•    Excel skills - intermediate level or above
•    Strong problem solving and analytical skills
•    Ability to work well under pressure in a fast-paced environment
•    Well organized and able to multi-task
•    Strong communication skills
•    Ability to work well within a team environment
•    Focused on the outcome for the team and company

Preferred Education and Experience 

•    University degree in business, logistics or supply chain management preferred

•    2+ years of experience in a customer service or account management role

•    2+ Years of experience with Retail Majors in a B2B capacity

Business English and Spanish level is a must. 

Location: Mexico City- Santa Fe Region

Hybrid: 3 days a week in office

Jr. Key Account Manager – Price Clubs (Mexico)

Job Overview

Key Account Executive – Price Clubs (Mexico)
Level: Lead | Individual Contributor
Reports to: Key Account Manager / Sales Director
Location: Mexico (Hybrid / Field-based by account)

The Jr. Key Account Manager is a Lead-level individual contributor responsible for the day-to-day operational execution of SharkNinja’s Price Clubs business in Mexico, with primary ownership of Sam’s Club. This role focuses on ensuring accurate forecasts, clean execution, inventory control, and operational readiness for high-volume club programs, while supporting additional club customers such as Costco and City Club as needed.

This role sits within the Commercial / Sales organization and is critical to ensure that what is sold, forecasted, and committed is executed correctly and profitably. Success in this role comes from strong numerical discipline, operational follow-up, and attention to detail, not just planning.

Responsibilities

Account Execution & Daily Operations

• Own the day-to-day execution of the Sam’s Club account, ensuring plans are translated into accurate orders, forecasts, and deliveries
• Act as the operational point of contact for Sam’s Club-related topics including orders, forecasts, inventory, promotions, and events
• Track weekly performance vs. plan and escalate risks early with clear, data-backed recommendations
• Support execution for Costco and City Club when required

Forecasting, Demand & Inventory Control

• Own weekly and monthly forecasting for Sam’s Club, including volume assumptions, phasing, and scenario planning
• Monitor sell-through, weeks of supply, and inventory positions, proactively identifying overstock or supply risks
• Work closely with Demand Planning and Supply Chain to align forecasts, shipments, and event timing
• Maintain forecast accuracy and ensure changes are clearly communicated and documented

Promotions, Events & Item Execution

• Support the execution of in-and-out items, promotions, and events, ensuring operational readiness
• Validate volumes, pricing, timelines, and exit plans before committing to customer programs
• Track event performance in real time and perform post-event analysis to identify gaps and improvements
• Ensure all promotional activity meets margin, ROI, and inventory objectives

Financial & Numerical Ownership

• Track sales, margins, gross-to-net, and cost-to-serve at account level
• Validate pricing, pack configuration, and volumes before customer submission
• Maintain accurate reporting and ensure numbers are aligned across Sales, Finance, and Supply Chain
• Identify operational or financial variances and propose corrective actions

Cross-Functional Coordination

• Coordinate daily with Finance, Demand Planning, Supply Chain, Category Management, and Operations
• Ensure internal teams are aligned on what is shipping, when it is shipping, and at what cost
• Prepare clear, factual updates for internal and customer meetings
• Follow up relentlessly to close gaps and resolve execution issues

Ways of Working

• Operate independently as a Lead-level individual contributor, owning execution without constant oversight
• Demonstrate progress over perfection, prioritizing speed, clarity, and follow-through
• Maintain a details make the difference mindset in all operational deliverables

Skills Required

Must Have

• 3–5 years of experience in Key Account, Sales Operations, or Commercial Execution roles within:
  • Electronics
  • White goods
  • Major appliances
• Hands-on operational experience managing Sam’s Club Mexico (required)
• Strong experience working with forecasts, inventory, promotions, and high-volume programs
• Strong analytical and numerical capability, including:
  • Advanced Excel skills (pivots, formulas, scenario analysis)
  • Comfort managing large datasets and operational reports
  • Strong understanding of margins, gross-to-net, and inventory productivity
• English level B2 or higher. Fluency reading, writing and speaking is required. 
• Sam´s systems knowledge.

Nice to Have

• Experience supporting Costco and/or City Club
• Exposure to in-and-out programs, event-based selling, and limited-assortment models

Additional Requirements

• Strong attention to detail and follow-up discipline
• Clear, concise communicator able to translate numbers into actions
• Comfortable working cross-functionally in fast-moving environments
• Ability to manage multiple operational priorities simultaneously
• Bachelor’s degree in Business, Finance, Engineering, Economics, or related field (or equivalent experience).

About the Team

Our New Verticals Strategy & Operations team is re-inventing the way consumers think about grocery, convenience, alcohol and retail delivery through both our first-party and third-party operations businesses. DashMart is our first-party offering which serves as a fulfillment platform for DoorDash customers when they need essential items in a hurry – including groceries, household essentials, local favorites and so much more. We have sites all over the country and are expanding the selection we carry and services we offer our customers today!

About the Role

We are hiring a Delivery Team Lead to join the DashMart Supply Chain team, focused on overseeing inbound deliveries and driving strong on-time performance across our vendor network. You will lead and manage a 4-5 person team responsible for vendor outreach, real-time delivery updates, and cross-functional coordination between our sites and vendors. You will build a deep understanding of vendor performance and internal workflows and apply that knowledge to strengthen vendor accountability, improve team processes, and highlight key drivers of on-time delivery degradation. 

You’re excited about this opportunity because you will…

• Lead on-time delivery initiatives – Own OTD reporting and drive measurable improvement in on-time delivery for our top vendors, developing longer-term approaches to sustainably improve performance
• Manage and mentor a team of Delivery Specialists – Develop talent, set team goals, and coach team members to strong execution
• Strengthen vendor partnerships – Elevate vendor accountability and collaboration to drive consistent on-time performance and reduce delivery variability
• Build and improve operations – Identify, refine and scale processes for our team’s daily operations. Identify systemic root causes and design scalable process improvements across our network.
• Collaborate cross-functionally – Work closely with local operations, vendor management, demand planning, and inventory management to align on goals and execute initiatives
• Analyze – Use data to guide decisions at both the strategic and operational levels, leveraging SQL, dashboards, and google sheets

We’re excited about you because…

• You have an ownership mindset: You take responsibility for outcomes, balancing attention to detail with the ability to step back and identify broader trends and opportunities.
• You’re analytical: You use data to inform decisions, challenge assumptions, and drive clarity.
• You’re a problem solver: You have a talent for synthesizing complex problems and can independently translate high level goals into actionable plans for your team.
• You’re an effective communicator: You seamlessly relay information between external partners and internal teams, ensuring alignment, clear expectations, and end-to-end execution.

Qualifications

• 3+ years of experience in supply chain, operations or a related field, including experience managing two or more direct reports 
• Strong experience communicating with and managing external vendors or partners
• Excellent written and verbal communication skills
• Comfortable working with data tools (e.g., Excel, SQL, dashboards) to analyze performance and inform decisions
• Bachelor’s degree required 

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Role

The Physical Security Agent, Critical Incident Response Team (CIRT) is responsible for real-time monitoring, triage, and response to incidents that impact DoorDash’s global workforce, assets, and operations. You’ll serve as a front-line responder, analyzing alerts, coordinating response actions, and escalating issues according to established Global Safety & Security (GSS) protocols.

This role sits at the heart of DoorDash’s emergency response network — ensuring rapid, informed, and coordinated action during critical events such as natural disasters, workplace emergencies, or significant disruptions. Working closely with regional and global partners, you’ll help keep DoorDash’s people safe and operations running smoothly around the clock.

Key Responsibilities

Security Operations & Monitoring

• Monitor and assess alerts from global intelligence, safety, and security systems to identify potential threats or incidents
• Patrol and assess potential behavioral escalations or concerns
• Conduct routine lobby and facility patrols to ensure safety, security, and compliance
• Perform door, camera, and access point checks

Access Control & Visitor Management

• Manage employee and guest badging, including badge printing, activation, and access level assignments (experience with Genetec, Lenel S2, or similar systems)

Incident Response & Safety

• Triage incidents, determining severity and escalation requirements in accordance with CIRT standard operating procedures
• Act as the initial point of contact for incident reporting, ensuring information is captured accurately and escalated efficiently
• De-escalate situations involving employees, vendors, and guests as needed
• Support activation and execution of emergency response and crisis communication protocols

Employee Engagement

• Coordinate with internal teams (e.g., Workplace, HR, Legal, Comms, Operations) and external partners (e.g., law enforcement, emergency services) during incident response
• Disseminate timely situational updates and intelligence to relevant stakeholders

Asset & Inventory Management

• Maintain inventory, readiness, and restocking of first aid kits, AEDs, and other emergency response materials in coordination with Workplace teams
• Ensure emergency supplies are documented, tracked, and available to support incident response operations

Documentation, Compliance & Technology

• Maintain SOPs, post orders, incident reports, and audit records
• Ensure adherence to corporate safety, security, and compliance standards
• Maintain detailed logs, case notes, and documentation using Jira and other internal tools
• Participate in after-action reviews to improve process and operational efficiency

Events Support

• Support local events, executive visits, and executive protection details from an incident monitoring, coordination, and escalation perspective
• Coordinate with Workplace, Security, and event stakeholders to ensure appropriate safety coverage and response readiness
• Monitor events for emerging risks, incidents, or escalations and facilitate timely response as needed

Additional Duties

• Support after-hours, weekend, and holiday response as required by business needs
• Support special projects or operational needs as assigned
• Assist with credentialing, crowd flow, and safety monitoring during higher-volume office days or events
• Travel up to 5% as required for training or business support

Schedule & Work Environment

• On-site role, 40 hours per week
• Schedule may vary based on operational needs
• After-hours, weekends, and holidays as required by business needs

About You

• 2–4+ years of experience in emergency management, public safety, dispatch, GSOC, or related security operations environment
• CPR, First Aid, AED certification (current)
• Advanced First Aid training (EMT preferred) 
• Strong analytical and situational awareness skills — able to prioritize under pressure
• Exceptional written and verbal communication, particularly in high-stakes or time-sensitive situations
• Familiarity with incident management systems and communication tools (e.g., Everbridge, Dataminr, OnSolve, or similar)
• Calm and composed in emergencies, with strong problem-solving and judgment skills
• Willingness to work non-standard hours, including nights, weekends, and holidays
• Fluency in English required; additional language skills (Spanish, French, or Mandarin) a plus
• Bachelor’s degree or equivalent work experience in a relevant field (e.g., emergency management, criminal justice, homeland security)
• Great communication and relationship building skills

You’ll Love This Role If

• You thrive in high-tempo, real-time environments where every second matters
• You find purpose in helping protect people and operations from emerging risks
• You enjoy staying calm under pressure and making smart, quick decisions
• You value teamwork, precision, and continuous improvement

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

Our New Verticals Strategy & Operations team is re-inventing the way consumers think about grocery, convenience, alcohol and retail delivery through both our first-party and third-party operations businesses. DashMart is our first-party offering which serves as a fulfillment platform for DoorDash customers when they need essential items in a hurry – including groceries, household essentials, local favorites and so much more. We have sites all over the country and are expanding the selection we carry and services we offer our customers today!

About the Role

We are hiring a Delivery Team Lead to join the DashMart Supply Chain team, focused on overseeing inbound deliveries and driving strong on-time performance across our vendor network. You will lead and manage a 4-5 person team responsible for vendor outreach, real-time delivery updates, and cross-functional coordination between our sites and vendors. You will build a deep understanding of vendor performance and internal workflows and apply that knowledge to strengthen vendor accountability, improve team processes, and highlight key drivers of on-time delivery degradation. 

You’re excited about this opportunity because you will…

• Lead on-time delivery initiatives – Own OTD reporting and drive measurable improvement in on-time delivery for our top vendors, developing longer-term approaches to sustainably improve performance
• Manage and mentor a team of Delivery Specialists – Develop talent, set team goals, and coach team members to strong execution
• Strengthen vendor partnerships – Elevate vendor accountability and collaboration to drive consistent on-time performance and reduce delivery variability
• Build and improve operations – Identify, refine and scale processes for our team’s daily operations. Identify systemic root causes and design scalable process improvements across our network.
• Collaborate cross-functionally – Work closely with local operations, vendor management, demand planning, and inventory management to align on goals and execute initiatives
• Analyze – Use data to guide decisions at both the strategic and operational levels, leveraging SQL, dashboards, and google sheets

We’re excited about you because…

• You have an ownership mindset: You take responsibility for outcomes, balancing attention to detail with the ability to step back and identify broader trends and opportunities.
• You’re analytical: You use data to inform decisions, challenge assumptions, and drive clarity.
• You’re a problem solver: You have a talent for synthesizing complex problems and can independently translate high level goals into actionable plans for your team.
• You’re an effective communicator: You seamlessly relay information between external partners and internal teams, ensuring alignment, clear expectations, and end-to-end execution.

Qualifications

• 3+ years of experience in supply chain, operations or a related field, including experience managing two or more direct reports 
• Strong experience communicating with and managing external vendors or partners
• Excellent written and verbal communication skills
• Comfortable working with data tools (e.g., Excel, SQL, dashboards) to analyze performance and inform decisions
• Bachelor’s degree required 

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

Our New Verticals Strategy & Operations team is re-inventing the way consumers think about grocery, convenience, alcohol and retail delivery through both our first-party and third-party operations businesses. DashMart is our first-party offering which serves as a fulfillment platform for DoorDash customers when they need essential items in a hurry – including groceries, household essentials, local favorites and so much more. We have sites all over the country and are expanding the selection we carry and services we offer our customers today!

About the Role

We are hiring a Delivery Team Lead to join the DashMart Supply Chain team, focused on overseeing inbound deliveries and driving strong on-time performance across our vendor network. You will lead and manage a 4-5 person team responsible for vendor outreach, real-time delivery updates, and cross-functional coordination between our sites and vendors. You will build a deep understanding of vendor performance and internal workflows and apply that knowledge to strengthen vendor accountability, improve team processes, and highlight key drivers of on-time delivery degradation. 

You’re excited about this opportunity because you will…

• Lead on-time delivery initiatives – Own OTD reporting and drive measurable improvement in on-time delivery for our top vendors, developing longer-term approaches to sustainably improve performance
• Manage and mentor a team of Delivery Specialists – Develop talent, set team goals, and coach team members to strong execution
• Strengthen vendor partnerships – Elevate vendor accountability and collaboration to drive consistent on-time performance and reduce delivery variability
• Build and improve operations – Identify, refine and scale processes for our team’s daily operations. Identify systemic root causes and design scalable process improvements across our network.
• Collaborate cross-functionally – Work closely with local operations, vendor management, demand planning, and inventory management to align on goals and execute initiatives
• Analyze – Use data to guide decisions at both the strategic and operational levels, leveraging SQL, dashboards, and google sheets

We’re excited about you because…

• You have an ownership mindset: You take responsibility for outcomes, balancing attention to detail with the ability to step back and identify broader trends and opportunities.
• You’re analytical: You use data to inform decisions, challenge assumptions, and drive clarity.
• You’re a problem solver: You have a talent for synthesizing complex problems and can independently translate high level goals into actionable plans for your team.
• You’re an effective communicator: You seamlessly relay information between external partners and internal teams, ensuring alignment, clear expectations, and end-to-end execution.

Qualifications

• 3+ years of experience in supply chain, operations or a related field, including experience managing two or more direct reports 
• Strong experience communicating with and managing external vendors or partners
• Excellent written and verbal communication skills
• Comfortable working with data tools (e.g., Excel, SQL, dashboards) to analyze performance and inform decisions
• Bachelor’s degree required 

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

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About the Team

Our New Verticals Strategy & Operations team is re-inventing the way consumers think about grocery, convenience, alcohol and retail delivery through both our first-party and third-party operations businesses. DashMart is our first-party offering which serves as a fulfillment platform for DoorDash customers when they need essential items in a hurry – including groceries, household essentials, local favorites and so much more. We have sites all over the country and are expanding the selection we carry and services we offer our customers today!

About the Role

We are hiring a Delivery Team Lead to join the DashMart Supply Chain team, focused on overseeing inbound deliveries and driving strong on-time performance across our vendor network. You will lead and manage a 4-5 person team responsible for vendor outreach, real-time delivery updates, and cross-functional coordination between our sites and vendors. You will build a deep understanding of vendor performance and internal workflows and apply that knowledge to strengthen vendor accountability, improve team processes, and highlight key drivers of on-time delivery degradation. 

You’re excited about this opportunity because you will…

• Lead on-time delivery initiatives – Own OTD reporting and drive measurable improvement in on-time delivery for our top vendors, developing longer-term approaches to sustainably improve performance
• Manage and mentor a team of Delivery Specialists – Develop talent, set team goals, and coach team members to strong execution
• Strengthen vendor partnerships – Elevate vendor accountability and collaboration to drive consistent on-time performance and reduce delivery variability
• Build and improve operations – Identify, refine and scale processes for our team’s daily operations. Identify systemic root causes and design scalable process improvements across our network.
• Collaborate cross-functionally – Work closely with local operations, vendor management, demand planning, and inventory management to align on goals and execute initiatives
• Analyze – Use data to guide decisions at both the strategic and operational levels, leveraging SQL, dashboards, and google sheets

We’re excited about you because…

• You have an ownership mindset: You take responsibility for outcomes, balancing attention to detail with the ability to step back and identify broader trends and opportunities.
• You’re analytical: You use data to inform decisions, challenge assumptions, and drive clarity.
• You’re a problem solver: You have a talent for synthesizing complex problems and can independently translate high level goals into actionable plans for your team.
• You’re an effective communicator: You seamlessly relay information between external partners and internal teams, ensuring alignment, clear expectations, and end-to-end execution.

Qualifications

• 3+ years of experience in supply chain, operations or a related field, including experience managing two or more direct reports 
• Strong experience communicating with and managing external vendors or partners
• Excellent written and verbal communication skills
• Comfortable working with data tools (e.g., Excel, SQL, dashboards) to analyze performance and inform decisions
• Bachelor’s degree required 

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Workplace Experience Manager 

Who We Are

We’re a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.

Location: Mexico City

The Mexico City office is located in the Polanco district of CDMX, where our cross-functional team assembles to create experiences for Crunchyroll's passionate communities. This position will require flexible travel to offices globally.

About The Role:

We are looking for a Workplace Experience Manager to lead, organize, and coordinate administrative duties and office procedures. This person will play a crucial role in shaping and enhancing the physical and cultural environments where employees work worldwide. They are responsible for overseeing and optimizing various aspects of workplace design, functionality, and amenities to foster productivity, collaboration, and employee satisfaction. This role is responsible for fostering a healthy, safe, and enjoyable environment at Crunchyroll for both employees and guests. This person must be tech-savvy, possess excellent interpersonal skills, and is not afraid to roll up their sleeves to get the job done. Ultimately, their role is pivotal in promoting a positive and supportive work environment that contributes to organizational success and employee well-being on a global scale.

A Day In The Life of Our Workplace Experience Manager:

• Ensuring that employees and managers have the required safety training and are consistently working in a safe manner; developing and implementing safety programs to prevent accidents and injuries.
• Ensuring that the workplace complies with federal, state, local, and company policies and regulations related to safety and facilities.
• Proactively engaging closely with key partners in business and externally to provide transparency and best practices on emerging trends, risks, and issues related to safety and facilities.
• Management of all facilities focused on vendor relationships (including in-office catering, snack and beverage services, janitorial, property management, security, and more).
• Management of office budgets for (drinks, catering, office events, holiday parties, swag, etc).
• Responsible for improving and maintaining the office facilities, including furniture, kitchen area, meeting rooms, and general office open areas.
• Overseeing office supply inventory.
• Lead and schedule routine maintenance and repair of the workplace, office equipment, gym, and assist IT with technology for the office.
• Provide support to the Workplace Experience Team for build-outs, moves, physical space projects, and space planning.
• Assist in coordinating projects related to the opening of new offices globally, including site selection, lease negotiations, space planning, and ensuring the office environment meets company standards.
• Manage ongoing upkeep and renovations of existing offices to maintain a consistent and high-quality workplace experience across all locations. This includes coordinating with cross-functional teams, vendors, and stakeholders to ensure the timely and efficient execution of office-related projects.
• Recommend and implement office improvements to enhance our culture and employee wellness.
• Support PeopleOps and IT teams as needed.
• Work together with our global People Team for company social events, off-sites, and all-hands meetings
• Design and implement creative ways to remind employees of how we embody our mission statement.
• Serve as the main point of contact for physical space and service-related needs throughout the office.

About You:

• Bachelor’s degree (Licenciatura) or equivalent work experience
• Ability to communicate effectively both in Spanish and English, both verbally and in written form
• 5+ years of demonstrated ability in facilities and workplace management experience.
• Working knowledge of architectural, electrical, and mechanical systems, leases, contracts, and related documents.
• Knowledge of emergency/crisis management for building operations.
• Track record in fiscal management and experience preparing and monitoring budgets.
• Adaptable and able to thrive in a fast-paced environment.
• Ability to solicit buy-in from key stakeholders spread across locations globally.
• Ability to act as a flexible and innovative team player with a roll-up-the-sleeves demeanor and a hands-on approach
• Tech-savvy, ideally with knowledge in G-Suite.

Useful Skills

• Subject matter expertise in the areas of flexible work, future of work, and employee experience. 
• Experience with translating a company’s unique DNA and culture into meaningful employee experiences and workplace design.  
• Advanced knowledge of corporate real estate practices, including lease negotiation, capacity planning, construction, vendor and portfolio management with fiduciary discretion, design, and corporate sustainability in mind
• Progressive experience supporting an internationally distributed workforce across large and small offices and remote locations with a proven history of building and implementing a scalable system of standard operating procedures.
• Solid planner, program designer, and project manager; experience with organization-wide implementation 
• Knowledge of industry standards and safety protocols, including local regulatory requirements NOM/STPS/Protección Civil, with prior leadership experience in incident management and emergency/crisis response efforts.
• Experience in managing both a globally distributed team and a workplace portfolio, including new site selection, budgeting, office operations, vendor management, and health & safety compliance. 

Additional Skills:

• Ability to solve problems that are new (no precedent or policy – yet); manage difficult issues while keeping an eye to the future
• Excellent interpersonal and communication skills to interact with executives, managers, and employees while building a climate of trust and collaboration
• Advanced analytical and problem-solving skills. Ability to use metrics  to assess organizational and employee needs, evaluate feedback, and translate those into actionable recommendations to improve the work environment
• Strong cross-functional collaborator and influencer; Ability to navigate complex issues while promoting solutions-oriented approaches and advocating change.
• Experience with developing and leading a service-oriented team culture, known for high craft and execution 
• Experience in highly decentralized decision-making environments; experience in achieving objectives through others
• A core values steward and champion, with a deep commitment to inclusion and diversity. 

Benefits: Mexico City

• Financial & Perks: Competitive salary and exceptional, above-market benefits.
• Health & Well-being: Comprehensive medical, dental, and life insurance coverage.
• Time Off: Generous time off for rest, personal care, and family needs.
• Culture: Join a team of fun, passionate, and highly skilled co-workers.
• Plus: Many more great perks!

Questions about Crunchyroll's hiring process? Please check out our FAQ

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com accounts. If you have any questions of the authenticity of a Crunchyroll job offer, please contact recruiting@crunchyroll.com before giving away any information.

About Crunchyroll

Crunchyroll connects anime and manga fans across 200+ countries and territories with the content and experiences they love. In addition to free ad-supported and subscription premium content, Crunchyroll serves the anime community across events, theatrical, games, consumer products, collectibles and manga publishing.

 Anime fans have access to one of the largest collections of licensed anime through Crunchyroll and translated in multiple languages for viewers worldwide. Viewers can also access simulcasts — top series available immediately after Japanese broadcast. 

The Crunchyroll app is available on over 15 platforms, including all gaming consoles.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan’s Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

• 2+ years of experience in field verification, onsite auditing, field collections, or logistics.
• Proven execution in roles requiring high observation skills and the ability to make objective judgments under pressure.
• High mobility: Comfort with being in the field 80–90% of the time.
• Excellent verbal and written communication to deliver clear, unbiased reports.
• Adaptability to fast-changing environments and shifting schedules.
• Experience or interest in using AI tools to automate workflows and reporting.
• Tech-savviness with mobile apps, GPS tools, and digital forms.

• Previous experience in the Fintech, Banking, or SOFOM sectors.
• Fundamental knowledge of KYC (Know Your Customer) and fraud prevention patterns.
• Independent analytical skills using spreadsheets.
• Experience with route optimization to increase daily visit volume.
• A good sense of humor
• Intermediate English Level

About the Role

We’re looking for a hands-on, solutions-oriented IT Support Analyst to join our team in Mexico City. You’ll be the first point of contact for technical support across Slack, email, and Jira, resolving hardware, software, and access issues while keeping teams productive and connected. You’ll manage device onboarding, user access (Okta), and ticket workflows, while maintaining documentation and improving processes. This role also supports day-to-day office operations—partnering with People Ops and vendors to ensure a smooth, well-run workplace experience.

Daily Adventures & Responsibilities

• Provide onsite support for hardware, software, and connectivity issues
• Manage device onboarding and offboarding using MDM tools (e.g., Kandji) and Apple Business Manager
• Administer Okta for user lifecycle management and group configurations
• Support and troubleshoot core SaaS tools including Google Workspace, Slack, Zoom, Notion, and Jira ITSM
• Maintain IT documentation and manage hardware inventory
• Triage incoming IT tickets, escalate network issues with WeWork, and contribute to internal tooling improvements
• Coordinate IT onboarding for new hires, including laptops and access setup
• Support internal events, team activities, and onsite visits as needed. Monitor and troubleshoot office network connectivity

Required Skills & Relevant Experience

• 2+ years of hands-on experience managing employee onboarding and offboarding across hardware and systems, while independently supporting onsite IT operations.
• Familiarity with tools such as Okta, Google Workspace, Slack, Zoom, Notion, and ticketing systems (or similar)
• Strong track record of ticket resolution and appropriate escalation
• Detail-oriented with experience maintaining documentation and tracking inventory
• Willingness to support broader office operations, including packages, seating, and People team needs
• Fluent in English and Spanish (written and verbal)

Preferred Qualifications

• Experience with Kandji, Apple Business Manager, and/or Okta administration
• Experience managing IT hardware inventory and asset logistics
• Background in hybrid IT and facilities or office operations roles
• Experience coordinating with external vendors such as WeWork
• Proactive mindset with a track record of improving processes, creating documentation, or automating tasks

COMPANY SUMMARY

HexArmor® is a leader in developing some of the most advanced PPE solutions for your hands, eyes, and body. At HexArmor®, we believe safety is not a luxury – it’s a necessity. Since day one, we have worked together with our customers to deliver innovative and effective PPE solutions to keep workers safe, and we have done so, breaking new ground in cut, puncture, needle, and abrasion resistance, all without sacrificing dexterity.

JOB SUMMARY

We are seeking an experienced and versatile General Manager to lead our newly formed wholesale company in Mexico. This standalone entity will handle all aspects of importing industrial PPE and selling to distributors. The ideal candidate will be a strategic leader with comprehensive knowledge of running a business in Mexico, including operations, supply chain management, finance, government regulations, and import laws. They will have an opportunity to oversee daily operations, ensure regulatory compliance, build key relationships, and support the already established sales team. This role requires a hands-on approach to establishing and scaling the company while aligning with our U.S. parent company's goals. Must be fluent in Spanish and English.

LOCATION

This position is based in Mexico - specific location is preferably Monterrey based on business needs. We are willing to review applicants in Mexico City with aligned experience. 

JOB RESPONSIBILITIES

• Operational Leadership: Oversee the day-to-day operations of the Mexican subsidiary, including inventory management, warehousing, logistics, and order fulfillment to ensure efficient importation and distribution of PPE products.
• Supply Chain Management: Manage end-to-end supply chain processes, from sourcing and importing goods from international suppliers to coordinating with local distributors. Optimize for cost-effectiveness, timeliness, and quality control.
• Financial Oversight: Handle budgeting, financial planning, accounting, and reporting. Ensure accurate financial records, tax compliance, and profitability analysis in accordance with Mexican and international standards.
• Regulatory and Compliance Expertise: Navigate Mexican government regulations, import/export laws (including customs duties, tariffs, and trade agreements like USMCA), labor laws, environmental standards, and health/safety requirements specific to PPE. Maintain compliance with all relevant authorities, such as SAT, IMSS, and SEMARNAT.
• Team Building and Management: Recruit, train, and manage a local team across operations,  and finance. Foster a collaborative culture focused on performance and compliance.
• Stakeholder Relations: Leverage or develop strong relationships with key external partners, including customs brokers, government officials, regulatory bodies, suppliers, and industry associations to facilitate smooth operations and resolve issues proactively.
• Strategic Planning: Develop and implement business plans, risk management strategies, and growth initiatives. Report regularly to U.S. headquarters on performance metrics, challenges, and opportunities.
• Risk Management: Identify and mitigate operational, financial, and legal risks associated with importing and distributing PPE in Mexico.

QUALIFICATIONS

• Bachelor's degree in Business Administration, International Trade, Supply Chain Management, or a related field; MBA or advanced degree preferred.
• Minimum of 10 years of senior management experience in a standalone company or subsidiary in Mexico, preferably in wholesale, import/export, or manufacturing sectors.
• In-depth knowledge of Mexican business operations, including corporate setup, taxation (e.g., IVA, ISR), labor laws, and import regulations (e.g., customs procedures, IMMEX program).
• Proven expertise in supply chain and logistics, with experience in importing goods under international trade agreements.
• Strong financial acumen, including experience with Mexican accounting standards (NIF) and financial software.
• Fluency in Spanish and English (both written and verbal) is required; must be fluent in English to effectively communicate with U.S. headquarters.
• Demonstrated ability to navigate government bureaucracy and maintain compliance in a regulated industry.
• Excellent leadership, communication, and problem-solving skills with a track record of building high-performing teams.

SKILLS AND COMPETENCIES

• Existing relationships with Mexican customs authorities, regulatory officials, logistics providers, and industry networks in the PPE or industrial goods sector.
• Experience in the PPE, safety equipment, or related industrial products industry.
• Familiarity with U.S.-Mexico cross-border operations and USMCA compliance.
• Proficiency in ERP systems, supply chain software (e.g., SAP, Oracle), and data analytics tools.
• Certification in international trade, supply chain (e.g., CSCP), or Mexican business law is a plus.

ADDITIONAL OFFERINGS

• Competitive salary and benefits package, including performance-based incentives.
• Opportunity to shape a new business entity and contribute to international growth.
• Support from U.S. headquarters with resources for training and development.
• A collaborative environment focused on innovation and safety.