The Senior Property manager leads all aspects of a single asset or portfolio of commercial, industrial, and/or retail properties and coordinates all marketing, operations, and financial activities per client and/or company requirements.

Essential Duties and Responsibilities:

• Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly; ensure that services are provided in compliance with policies, procedures, and regulations as well as contractual obligations and standards; coordinate tenant move-ins and move-outs, and "walk-through" spaces with tenants and tenant improvement department; maintain vacant spaces in "tour ready" condition; ensure teams assigned to tenant onboarding activities properly document and communicate with tenants timely and appropriately; follow up with tenants to ensure a successful transition.
• Coordinate and lead daily and long-term activities of the team; establish work schedules, assign tasks, and cross-train staff; establish and track deadlines to meet client and company objectives; elevate team performance through subject matter expertise and suggestions to improve systems, processes, and procedures; provide formal coaching, mentoring, supervision, and guidance; recruit and hire new team members; monitor training and development of staff; develop and deliver performance reviews.
• Direct, review, and approve vendor invoice payments and other accounting related activities following the terms of the management agreement, LPC policies, and property management approval authorization limits.
• Direct and control preparation and delivery of timely, accurate, and insightful monthly reports as well as annual operating and capital budgets/expenses; prepare and submit tenant rent and Common Area Maintenance (CAM) or Escalation (OpX) recovery charges to client.
• Maintain oversight of contracted terms that impact the financial performance of the asset/company; report on expirations, covenants, restrictions, and other encumbrances that drive decision making and asset value.
• Coordinate all lease administration activities with lease administrator and accounting; review all lease set ups, lease changes, reporting, etc. and provide final approval.
• Craft, deliver, and communicate an effective tenant care program that maximizes tenant retention.
• Direct sourcing and procurement activities to effect optimal operations; deliver detailed bid analysis and recommendations to clients that drive value; manage quality of vendor service delivery to ensure contract compliance and desired value.
• Proactively collect rent and other charges in accordance with lease terms and report status of AR to client(s) with recommendations for action; prepare client approved standard legal notices.
• Ensure that at least monthly property inspections are performed; recommend and/or approve alterations, maintenance, and reconditioning; contract for, and coordinate, vendors.
• Document plans and preparations for emergency response; ensure resources, supplies, and backups are in place to effectively recover from adverse events; coordinate drills and other required training.
• Act as primary contact with property owners, serving as Owner Representative to ensure objectives are being met.
• Perform other duties as assigned.

Qualifications:

• Bachelor's Degree preferred with 5 - 8 years of relevant experience or a combination of education and experience; commercial office, retail, and/or industrial property management experience required
• Real Estate License required where mandatory by local regulation, and CPM (Certified Property Manager) or RPA (Real Property Administrator) professional designation or candidacy preferred
• Intermediate to advanced skills with Microsoft Office Suite, including Microsoft Excel required; knowledge of Yardi or MRI and Kardin preferred
• Working knowledge of leases, contracts, financial instruments, tax laws, and construction required
• Excellent written and verbal communication skills; ability to clearly and effectively convey complex topics with a positive tone to achieve operational and relationship objectives
• Strong interpersonal and analytical skills; ability to lead the exchange of sensitive, complicated, and difficult information; convey performance expectations; and effectively handle problems
• Advanced knowledge of financial terms and principles required; ability to forecast outcomes, prepare budgets with long-term capital plans, and deliver insightful variance reports; ability to prepare and make recommendations on financial/business analysis including cost/benefit propositions, ROI analysis, and other complex reports required
• Strong organizational skills that deliver timely results and influence the productivity of the team; inquisitive and entrepreneurial mindset
• Ability to comprehend, analyze, and interpret complex documents and skill to solve problems involving several options; advanced analytical and quantitative skills required
• Leadership experience and skills to empower team to achieve a broad range of client and company objectives
• Proven track record for delivering excellent internal and external customer service; ability to successfully interact/communicate with tenants/vendors/contractors as well as teammates and leadership team
• Ability to travel daily to assigned properties as necessary
• Ability to work after hours, weekends, holidays, and during emergency situations to meet the needs of the client
• Ability to read and write English in order to understand manuals and procedures, and to write reports

Physical Requirements:

Ability to sit/stand/walk for long periods of time; manual dexterity to operate a computer keyboard, phone, and other office equipment; eyesight that allows for reading a computer screen, phone screen, reports, etc.; hearing that allows for hearing/understanding spoken words; lifting and carrying up to 20 lbs.  NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.

CLIENT ENGAGEMENT SPECIALIST

GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care. GeneDx is at the forefront of transforming healthcare through its industry-leading exome and genome testing and interpretation services, fueled by the world’s largest rare disease data sets. For more information, please visit www.genedx.com. 

This is a full-time, on-site position in Gaithersburg, MD

Summary  

We operate with the conviction that what is best for our customers (patients, their families, and the clinicians, payers, and partners who serve them) must be embedded in every aspect of our work. 

At GeneDx, we believe: 

• Genomic information has broad utility, and every person should have access to their genome delivered expertly, ethically, and responsibly -- to guide health decisions throughout life. 
• The transition from hypothesis-based to genome-guided healthcare will improve outcomes for patients and the healthcare system, that benefit society as a whole.  
• Genomics will radically transform therapeutic development, bringing better therapies to patients faster, and patients should control and can direct the use of their genomic information to benefit both themselves and advance scientific understanding that helps others.   
   

In support of these beliefs, we value:  

• Openness, Accountability, Simplicity, Curiosity, Rigor, Efficiency, Equitability, Integrity, Humility, and Bravery. 
   

Through this value system we aim to revolutionize healthcare and change lives by unlocking the answers from within, bringing better health from genomics to patients around the world.  
 

More about the role  

The Client Engagement Specialist will provide exceptional customer service, and laboratory related communication regarding specimen submissions. This also includes releasing results to healthcare professionals, and their patients. As well as, handling all customer service contact received by telephone and/or electronically.  

Job Responsibilities 

• Provide exceptional customer service to patients and healthcare providers 
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. 
• Understanding of healthcare regulations and compliance requirements to ensure all activities are conducted in accordance with established protocols. 
• Ensure accuracy in entering and maintaining patient information and handling medical documentation. 
• Ability to communicate effectively with patients, healthcare providers, and team members both verbally and in writing. 
• Answer incoming calls and respond to inquiries promptly and professionally 
• Place client supply orders and arrange for medical kit shipments 
• Review and manage consent forms, medical hold forms, faxes, and work in inbound and outbound queues 
• Utilize medical terminology for clear communication with patients and healthcare professionals 
• Report laboratory results following established protocols and assist clients with test requirements, specimen submission, and other laboratory policies and procedures 
• Analyze and resolve customer concerns or issues effectively by utilizing appropriate resources. 
• Work with clients for missing information such as insurances, ICD 10/CPT, notes, consents, and demographics 
• Collaborate with other team members to ensure a seamless customer experience 
• Provide client education/reeducation regarding general billing and non-billing related issues as needed 

 People Manager 

• No  

Education, Experience, and Skills 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Knowledge of medical terminology to effectively communicate with patients and healthcare providers 
• Strong data entry skills with a high level of accuracy and attention to detail 
• Excellent phone etiquette and interpersonal skills to provide outstanding customer service 
• Ability to communicate clearly and effectively 
• Passionate about providing excellent customer service in the healthcare industry 
• Must be able to multi-task in a fast-paced environment 
• Ability to handle stressful or difficult situations with the ability to deescalate calmly and professionally 
• Comfortable interacting with technical staff and other departments 
• Driven and focus minded to work within a remote setting

Preferred 

• 1-3 years clinical laboratory, physician’s office, and/or healthcare, insurance and/or billing customer service experience 
• Bilingual preferred

Competencies 

Mathematical, computer, reasoning, and language skills at the professional level. 

 Certificates, Licenses, Registrations 

• None  

Work Environment 

This is a fully onsite position. The employee will work from our office location in Gaithersburg, MD five days per week. Work is performed in a professional office setting with standard lighting, temperature control, and low to moderate noise levels. Standard office equipment including computer, phone, and video conferencing tools are used. Your standard work schedule and hours will be established in collaboration with your leader and may be adjusted to align with evolving business needs. 

Physical Demands 

This is a sedentary role requiring prolonged periods of sitting while working at a computer. Physical demands include: 

• Sitting for extended periods (up to 8 hours per day) 
• Repetitive use of hands and fingers for typing and mouse operation 
• Visual acuity for reading computer screens and documents 
• Ability to communicate effectively via phone and video calls 
• Occasional lifting of up to 10 pounds (office supplies, equipment) 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. 
 
Acknowledgements 

The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Incumbents will follow any other instructions and perform any other related duties, as assigned by their supervisor.     

SHOULD YOU ACCEPT THIS CHALLENGE…

We are looking for a highly motivated, persistent, polished and entrepreneurial Account Executive to focus on finding/nurturing/closing deals related to Portworx and our Everpure Cloud offerings. 

IN THIS ROLE YOU WILL: 

• Grow a territory and manage deals from land to expand, doing account planning/selling across our Enterprise, Commercial, Corporate and US SLED segments
• Work through partners and with co-sellers in order to drive new business opportunities 
• Understand prospect and customer use-cases in order to drive new business 
• Plan and manage the relationships at both the strategic and operational level
• Evaluate new opportunities and present recommendations to the management team
• Conduct competitive and market intelligence sessions for customers
• Work closely with the rest of the Portworx and Everpure Cloud sales/pre-sales/SDR and engineering teams  
• Give enablement sessions both 1:1 and 1:many in order to spread the word on Portworx and Everpure Cloud
• Leverage all available documentation, best practices, knowledge-base articles and other vehicles to assist customers

WHAT YOU WILL NEED TO BRING TO THIS ROLE:

• 10+ years experience in selling enterprise software and subscription software, building 3-4x pipeline and exceeding annual quota.
• A basic technical understanding of the enterprise software, container, cloud native, and storage domains
• Ability to present Portworx and Everpure Cloud’s unique value propositions, products, vision, strategy, and road map
• Excellent interpersonal skills including written and oral communication, able to build relationships easily and deepen them over time
• Avid hunter with proven prospecting skills, consistently opening doors to new customers and navigating seamlessly between the boardroom and the data center while passionately positioning the advantages of a Portworx and/or Everpure Cloud solutions
• Authenticity and a genuine desire to engage customers and understand their business challenges
• Thought leadership, creativity and a challenger mindset; the ability to apply your customer insights and expertise in technology solutions to position Everpure’s portfolio to solve persistent problems
• Ability to assess, plan, and actively manage a territory to achieve maximum revenue and efficiency
• Expertise leading a complex sales process with multiple stakeholders, while fostering teamwork and shared ownership internally with Everpure co-sellers and with Partners
• Consistent track record of exceeding quota and driving referenceable business
• Passionate about post-sales customer success
• Candidate must be located in DC, Maryland, Virginia or Philadelphia

Position Overview

We are seeking an Electrical Software Test Engineer to join our Software Validation and Testing Team. In this role, you will support component level and spacecraft level testing, working across multiple AST engineering divisions. You will collaborate closely with software developers and internal engineering teams to assist in the development, testing, and deployment of vehicle software using hardware in the loop (HIL) and software in the loop (SIL) testing techniques. This is an excellent opportunity for an engineer passionate about electrical systems, testing, and spacecraft operations.

Key Responsibilities

• Execute tests on component level and spacecraft level platforms.
• Document test results, including post processing data and generating test reports.
• Support investigations of test failures, anomalies, and root cause analysis.
• Assist in developing test plans, procedures, and documentation.
• Serve as the onsite electrical engineering representative during testing activities.
• Ensure safe and effective use of Electrical Ground Support Equipment (EGSE).
• Track project deliverables and support test team coordination.
• Provide technical guidance and uphold industry best practices.
• Collaborate with systems, electrical, and software engineers to support integrated operations and resolve issues.

Qualifications

Education

Bachelor’s degree in Engineering or a related field, preferably Electrical Engineering or Computer Engineering.

Experience

• A minimum of 2+ years of experience in electrical testing and software validation.
• Experience with environmental testing and spaceflight hardware.
• Experience programming in C/C++ and Python.
• Proficiency with electrical test tools such as oscilloscopes, logic analyzers, multimeters, and DC power supplies.
• Ability to read and analyze electrical schematics and circuit diagrams.
• Comfort with version control systems, preferably Git.
• Familiarity with command line tools and working in Linux or Windows environments.
• Excellent written and verbal communication skills.

Preferred Qualifications

• Experience in RF engineering.
• Understanding of HIL/SIL testing concepts.
• Ability to design simple PCBs for testing or engineering tasks.
• Familiarity with systems engineering verification and validation principles.
• Experience with MATLAB/Simulink.
• Experience with Speedgoat, dSPACE, or similar testing platforms.
• Familiarity with environmental health and safety requirements.
• Knowledge of grounding and ESD procedures.
• Experience working in lab and cleanroom environments.

Soft Skills

• Strong interpersonal skills with the ability to collaborate effectively in cross functional teams.
• Excellent written and verbal communication skills.
• High attention to detail, ensuring accuracy in test execution, documentation, and reporting.
• Strong analytical problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced engineering environment.
• Self-motivated and eager to learn new tools and testing techniques.

Technology Stack

• Programming: C/C++, Python
• Tools & Equipment: Oscilloscopes, logic analyzers, multimeters, DC power supplies
• Platforms: Linux, Windows
• Version Control: Git
• Additional Tools (preferred): MATLAB, Simulink, Speedgoat, dSPACE

Physical Requirements

• Ability to work in standard office, laboratory, and test facility environments.
• Ability to use computers, engineering tools, and test equipment for extended periods.
• Ability to follow safety protocols when working with spacecraft hardware, electrical systems, and lab equipment.

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands. 

Position Overview

We are seeking an Associate Electrical Software Engineer to join our Software Validation and Testing Team. In this role, you will support component‑level and spacecraft‑level testing across multiple AST engineering divisions. You will work closely with software developers and engineering teams to assist in the development, testing, and deployment of vehicle software, using both hardware‑in‑the‑loop (HIL) and software‑in‑the‑loop (SIL) environments. This position is ideal for an engineer eager to grow their skills across electrical systems, software testing, and integrated spacecraft operations.

Key Responsibilities

• Execute and support testing activities on component‑level and spacecraft‑level platforms.
• Document test results, including post‑processing data and generating test reports.
• Support investigations into test failures, anomalies, and root‑cause analysis.
• Assist in developing test plans, procedures, and related documentation.
• Serve as the on‑site electrical engineering representative during testing activities.
• Ensure proper, safe, and effective use of Electrical Ground Support Equipment (EGSE).
• Track project deliverables and support team coordination.
• Provide technical guidance and help maintain industry best practices across the team.
• Collaborate with systems, electrical, and software engineers to support integrated operations and issue resolution.

Qualifications

Education

Bachelor’s degree in Engineering or a related technical field, preferably Electrical Engineering or Computer Engineering. 

Experience

• A minimum of 1–3 years of relevant engineering experience (internships or co‑ops may count toward experience).
• Experience with environmental testing or spaceflight hardware is highly valued.
• Experience programming in C/C++ and Python.
• Experience using electrical and diagnostic tools such as oscilloscopes, logic analyzers, multimeters, and DC power supplies.
• Experience reading and interpreting circuit diagrams and schematics.
• Familiarity with version control systems (preferably Git).
• Comfort using command‑line tools in Linux or Windows environments.
• Excellent written and verbal communication skills.

Preferred Qualifications

• Understanding of Software‑in‑the‑Loop (SIL) and Hardware‑in‑the‑Loop (HIL) concepts.
• Ability to design simple PCBs for testing or custom hardware tasks.
• Familiarity with systems engineering verification and validation principles.
• Experience with MATLAB/Simulink.
• Experience with Speedgoat, dSPACE, or equivalent testing platforms.
• Knowledge of environmental health and safety requirements.
• Familiarity with grounding and ESD procedures.
• Experience working in lab or cleanroom environments.

Soft Skills

• Strong interpersonal skills and the ability to collaborate effectively within cross‑functional teams.
• Excellent written and verbal communication skills.
• Meticulous attention to detail to ensure accuracy in testing, documentation, and data reporting.
• Strong problem‑solving and analytical abilities.
• Ability to manage multiple tasks and support fast‑paced testing environments.
• Proactive mindset and willingness to learn new tools, techniques, and testing methods.

Technology Stack

• Programming: C/C++, Python
• Tools & Equipment: Oscilloscopes, logic analyzers, multimeters, DC power supplies
• Platforms: Linux and Windows
• Version Control: Git
• Additional Tools (preferred): MATLAB, Simulink, Speedgoat, dSPACE

Physical Requirements

• Ability to work in a standard office, lab, and test‑facility environment.
• Ability to use computers, engineering tools, and test equipment for extended periods.
• Ability to follow safety protocols, especially in lab and cleanroom settings.

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands. 

Your Role:

The Senior Sales Development Representative supports a remote sales team and is responsible for generating new business via inbound and outbound phone opportunity qualification.

Your Opportunity:

• Perform outbound calling to generate new sales opportunities and pipeline
• Follow-up on inbound sales inquiries to generate new sales opportunities and pipeline
• Schedule meetings and demos for sales Territory Managers after proper lead qualification
• Promote Tenable events and webinars for the region
• Research target accounts for outbound call campaigns
• Manage and update the company’s contact and account databases as it relates to the respective region
• Make 50+ calls per day to inbound and outbound sales prospects
• Generate at a minimum 7 new meetings / demos per week
• Performs other related duties as assigned
• Hybrid/onsite work in Columbia MD

What You'll Need:

• 1-3 years of experience in sales or similar client support role
• Ability to multi-task and manage multiple priorities in a fast-paced environment
• Outstanding oral and written communication skills
• Must be detail oriented and capable of accurate work with minimal supervision

And Ideally:

• Computer proficiency – experience using Salesforce.com or other Customer Relationship Management (CRM) tools
• Bachelor’s degree

#LI-Hybrid#LI-MF1

Your Role:

The Senior Sales Development Representative supports a remote sales team and is responsible for generating new business via inbound and outbound phone opportunity qualification.

Your Opportunity:

• Perform outbound calling to generate new sales opportunities and pipeline
• Follow-up on inbound sales inquiries to generate new sales opportunities and pipeline
• Schedule meetings and demos for sales Territory Managers after proper lead qualification
• Promote Tenable events and webinars for the region
• Research target accounts for outbound call campaigns
• Manage and update the company’s contact and account databases as it relates to the respective region
• Make 50+ calls per day to inbound and outbound sales prospects
• Generate at a minimum 7 new meetings / demos per week
• Performs other related duties as assigned
• Hybrid/onsite work in Columbia MD

What You'll Need:

• 1-3 years of experience in sales or similar client support role
• Ability to multi-task and manage multiple priorities in a fast-paced environment
• Outstanding oral and written communication skills
• Must be detail oriented and capable of accurate work with minimal supervision

And Ideally:

• Computer proficiency – experience using Salesforce.com or other Customer Relationship Management (CRM) tools
• Bachelor’s degree

#LI-Hybrid#LI-MF1

Your Role:
The Sales Development Representative supports a remote sales team and is responsible for generating new business via inbound and outbound phone opportunity qualification.

Your Opportunity:

• Perform outbound calling to generate new sales opportunities and pipeline
• Follow-up on inbound sales inquiries to generate new sales opportunities and pipeline
• Schedule meetings and demos for sales Territory Managers after proper lead qualification
• Promote Tenable events and webinars for the region
• Research target accounts for outbound call campaigns
• Manage and update the company’s contact and account databases as it relates to the respective region
• Make 50+ calls per day to inbound and outbound sales prospects
• Generate at a minimum 7 new meetings / demos per week
• Performs other related duties as assigned
• Hybrid/onsite work in Columbia MD

What You'll Need:

• 1-3 years of experience in sales or similar client support role
• Ability to multi-task and manage multiple priorities in a fast-paced environment
• Outstanding oral and written communication skills
• Must be detail oriented and capable of accurate work with minimal supervision

And Ideally:

• Computer proficiency – experience using Salesforce.com or other Customer Relationship Management (CRM) tools
• Bachelor’s degree

#LI-Hybrid

#LI-MF1

ZoomInfo is rapidly growing and looking to add talented and passionate people to our Sales Development, Enterprise Customer team!  As a Sales Development Representative (SDR), you'll receive top-tier training, collaborate with industry-leading professionals, and play a pivotal role in executing strategic outbound sales efforts targeting Enterprise companies. You’ll get world-class training while surrounded by incredible coworkers and leaders who have a vested interest in seeing you thrive. If you’re looking to grow your sales career and sharpen your skills within the Enterprise segment, this is the role for you! 

What You Will Do:

• Prospect into existing customers to expand relationship and build a sales pipeline for a Enterprise Account Manager
• Articulate the ZoomInfo value proposition by educating prospective leads on our full suite of solutions
• Focus on the value that ZoomInfo brings to an organization vs. just the technical functionality by understanding the pain points that prospective customers are currently experiencing among their Sales, Marketing, Operations and Recruiting teams
• Collaborate with Account Managers to identify sales expansion opportunities
• Create trust and credibility with both internal and external stakeholders

What You Bring:

• 1+ year of experience prospecting into Enterprise level accounts (1000+ employees in size), demonstrating a strong ability to uncover opportunities and engaging decision-makers
• Professional communication and writing skills to articulate the value of the ZoomInfo product suite
• The ability to assess prospects’ needs, personalize your outreach, and uncover high-probability opportunities that align with their business challenges.
• Experience creating, executing, and maintaining a well-structured prospecting plan that drives results.
• An eagerness to understand market trends, customer pain points, and organizational changes to improve the effectiveness of your outreach.
• Experience with go-to-market (GTM) technologies like Salesforce, Outreach, and ZoomInfo is a plus.
• Adaptability and the ability to thrive in a fast-paced environment, and always thinking of new ways to drive engagement and pipeline.

What’s In It For You:

• An opportunity to partner with the top 10% of Account Executives at ZoomInfo, working with high-potential new business accounts and expanding into greenfield accounts.
• Payouts based on demos completed with uncapped earning potential.
• Pathfinder career development program - build competitive skills and tenure to unlock pay increases every six months
• Top-notch tech stack.
• Market-leading product offering (check out our long list of G2 awards).
• Benefits to Help You Thrive - 
• Comprehensive Medical, Dental, Vision
• Eligibility for Future Equity Awards
• 401k Matching (50% of the first 7% of your contribution)
• 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
• Family forming benefits up to $20k, plus discounts on a Care.com membership
• Virgin Pulse Wellness Program
• Optional add-ons such as pet insurance, legal service support, and more!
  
  

If you’re driven, results-oriented, and ready to make an impact in the enterprise sales space, ZoomInfo is the place for you. Join us and be part of our exciting journey!

This is an in office position, working a minimum of three days per week from one of our offices in Waltham MA, Bethesda MD or our Vancouver, WA office.

The US base salary range for this position is $31.25 an hour + variable compensation + benefits.

Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

#LI-Hybrid

We are rapidly growing and looking to add talented and passionate people to our Customer Inbound Sales Development team! This is a unique role focused on growing and selling into Zoominfo’s existing customer base. Your job will be to field customer requests, uncover pain points and help generate upsell opportunities that grow our customer accounts. 

You’ll receive world-class training, be surrounded by incredible coworkers and leaders who are invested in your growth, and get hands-on experience building the foundation for a rewarding career in tech sales.

If you’re naturally curious, love solving problems, and want to make a difference by helping customers get more value from the tools they already use, read on!

What You Will Do:

• Engage and qualify inbound leads from current customers to build pipeline for our Account Managers
• Lead with curiosity and ask thoughtful discovery questions to identify gaps, goals, and opportunities
• Articulate the ZoomInfo value proposition by educating customers on how our full suite of solutions can solve challenges across Sales, Marketing, Operations, and Recruiting
• Collaborate closely with Account Managers to identify strategic expansion opportunities
• Build trust and credibility with both internal and external stakeholders
• While you will be working with customers, this is not a customer service or support role. You will be tasked with selling and engaging with customers on a daily basis. Assuming successful, you will progress into roles where you will be expected to cold call prospects who may not be aware of Zoominfo.

What You Bring:

• A friendly, engaging communication style that inspires trust
• The ability to identify what matters most to others and align value to their needs
• Curiosity and a passion for solving customer problems
• A growth mindset, strong work ethic, and willingness to learn quickly
• Dependability, resourcefulness, and creativity when facing challenges

What’s In It For You:

• Incredibly strong onboarding program, be set up for success in your first 90 days
• Pathfinder career development program - build competitive skills and tenure to unlock pay increases every six months
• Top notch tech stack
• Market leading product offering (check out our long list of G2 awards)
• Benefits to Help You Thrive - 
• Comprehensive Medical, Dental, Vision
• Eligibility for Future Equity Awards
• 401k Matching (50% of the first 7% of your contribution)
• 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
• Family forming benefits up to $20k, plus discounts on a Care.com membership
• Virgin Pulse Wellness Program
• Optional add-ons such as pet insurance, legal service support, and more! 

If you’re driven, results-oriented, and ready to make an impact, ZoomInfo is the place for you. Join us, and be part of our exciting journey!

This is an in office position, working a minimum of four days per week from one of our offices. 

The US hourly rate for this position is $25 per hour + variable compensation + benefits.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio.

Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.

The Role

Identify, generate, qualify, and close new business for customers and prospects in a defined territory.  Responsible for managing the full sales lifecycle, building the go-to-market plan (including direct and indirect business). 

What You’ll Do

• Develop new and existing accounts within the defined territory.
• Establish and deliver a sales strategy that outlines a roadmap to quota attainment
• Sales forecasting, lead generation, prospecting, and strategic relationship development
• Upsell ‘New Product’ to existing customers.
• Work with the assigned Account Executive – Enterprise Assist to intelligently cover and proactively hunt for an add-on opportunity within the territory.
• Maintain whitespace for all focus customers.
• Partner closely with the Vice President, SE’s, PM’s, and wider POD to deliver strategic goals
• Align with the Channel team and Channel Partners to deliver value to our customers and BeyondTrust wherever possible
• Align with the SDR team to proactively cover your total addressable market (focus and non-focus territory accounts)
• Attend corporate trade shows and events
• Maintain sales pipeline activity in Salesforce
• Schedule and conduct product demonstrations and detailed presentations to prospects, customers, and partners
• Lead RFP responses for your accounts

What You’ll Bring

• Must be located in the territory covered
• Bachelor’s degree
• 8+ years’ sales experience with a demonstrated track record of consistently meeting or exceeding annual quota
• Experience with cybersecurity software, enterprise software, IT services, SaaS, IoT, or related managed services sales to global organizations
• Experience with Salesforce
• Able to command sales message and sales
• Experience leveraging the channel to drive business
• Excellent communication skills
• Ability to travel within the region

Nice To Have

• Prior experience selling PAM software solutions
• Completed 2 professional sales training courses (Sandler, SPIN, DISC, TAS, or Miller)
• Strategic Account Management

Better Together

Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.

We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.

About Us

BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders.

BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners.

Learn more at www.beyondtrust.com. 

#LI-JC1

What Impact You'll Have

GRVTY is seeking a Technical Foreign Instrumentation Signals Intelligence (TechFISINT) Course Developer-Instructor to deliver course development and instruction.

What You'll be Owning

The TechFISINT Training Content Developer-Instructor will be responsible for:

• Providing engineering analysis and technical support and resolving tasks to completion.
• Processing of data using mapping tools, algorithms, intelligence reports, and display tools.
• Identifying out-of-the-ordinary telemetry formats.
• Conducting FISINT signals analysis using particular computer software and hardware.
• Analyzing of telemetry data to determine basic level of understanding of system performance characteristics, and capabilities.
• Using FISINT terminology and documentation of cohesive analytic findings in accordance with SIGINT and Telemetry Beaconry Analysis reporting standards.
• Developing of accurate signal chronologies and determination of relationships between related signals.
• Maintaining expertise in TechFISINT.
• Soliciting and receiving course feedback from students and other people and timely incorporating appropriate feedback into courses and presentations.
• Developing new TechFISINT courses, modules, and presentations while ensuring the accuracy and currency of existing ones.
• Using good communication skills when working with others in the development,

What You Must Have

A TechFISINT Developer-Instructor candidate will have 2 or more years of technical teaching experience and/or technical curriculum development (e.g., military courses, academia or industry classroom (faculty/adjunct), On-the-job (OJT) instruction). Additional qualifications include:

• Bachelor’s Degree (or higher) in a technical science major (Engineering, Mathematics, Computer Science, Physical Sciences, or comparable area), 4 or more years of TechSIGINT collection, processing, and analysis experience (within the past 10 years).
• Knowledge and experience with one or more of the following:
  • Python
  • MATLab
  • Radio Frequency/Antennas
  • Software Defined Radio (SDR) framework
  • Signals Analysis
• TS/SCI Clearance with Polygraph
• If the candidate does not have a Bachelor’s Degree (or higher) in a technical science major (Engineering, Mathematics, Computer Science, Physical Sciences, or comparable area), 6 or more years of TechSIGINT experience (within the past 10 years).

The base salary range across the U.S. for this role is between $133,800-$200,700. In addition, this role is eligible for commission. Black Duck offers a competitive total rewards package. The actual compensation offered will be based on a number of job-related factors, including location, skills, experience, and education. 

The Assistant Property Manager supports the Property Manager(s) and others in managing all aspects of a single property or portfolio of commercial, industrial, or retail properties including marketing, operations, and financial activities.

Essential Duties and Responsibilities:

• Ensure services are provided consistent with policies, procedures, regulations, and contractual obligations and standards.
• Review and recommend approvals for accurate payment of vendor invoices following the terms of the management agreement, LPC policies, and property management approval authorization limits.
• Assist Property Manager(s) in preparing and delivering timely, accurate, and complete monthly reports and budget packages according to client requirements.
• Assist in collecting data and/or drafting tenant rent and Common Area Maintenance (CAM) reconciliations or Escalation (OpX) recovery charges.
• Assist, and coordinate with, lease administration and accounting on all lease administration activities including lease set up, lease changes, reporting, etc. using various company or client systems.
• Assist in coordinating tenant move-ins and move-outs, and "walks-through" spaces with Property Manager(s), tenants, and tenant improvement department; maintain vacant spaces in "tour ready" condition.
• Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly.
• Coordinate contract documents, purchase orders, and other documents related to procuring goods and services at the property; assist in coordinating vendor deliveries and property services.
• Assist with bidding activities.
• Review tenant billings for accuracy and approval; review aging reports and collections efforts.
• Assist in performing regular property inspections; recommend alterations, maintenance, and reconditioning; work with contractors/vendors.
• Assist with developing plans, and preparing for, emergency response using company or client formats; ensure resources, supplies, and backups are in place to effectively recover from adverse events; assist in organizing drills and other training.
• Contribute through thoughtful and proactive execution of clearly defined duties, methods, and tasks; contribute to team performance through suggestions to improve systems, processes, and procedures.
• Assist with client communications; prepare and deliver timely, accurate, and complete reports.
• Perform other duties as assigned.

Qualifications:

• Bachelor's degree (BA/BS) preferred with 1-2 years of related experience and/or training; or a combination of education and experience; experience with commercial office, retail, and/or industrial properties is highly preferred
• Intermediate skills with Microsoft Office Suite required
• Ability to effectively communicate verbally and in writing with teammates, leadership team, vendors, tenants, and client employees in a straightforward, professional manner, keeping the appropriate customer(s) informed/updated as needed
• Knowledge of financial terms and principles; ability to calculate figures such as percentages, discounts, markups, and/or commissions
• Ability to comprehend, analyze, and interpret documents and solve problems involving several options in situations
• Intermediate level of analytical and quantitative skills required
• Strong organizational skills with an inquisitive and entrepreneurial mindset
• Proven track record for delivering excellent internal and external customer service; ability to successfully interact/communicate with tenants/vendors/contractors as well as teammates and leadership team
• Must possess the desire to lead and receive instruction on development of leadership skill set
• Ability to build consensus in work groups, listen actively, and create mutually beneficial resolutions
• Ability to travel daily to assigned properties as necessary
• Ability to work after hours, weekends, holidays, and during emergency situations as necessary to meet the needs of the client
• Ability to read and write English in order to understand manuals and procedures, and to write reports

Physical Requirements:

Ability to sit/stand/walk for long periods of time; manual dexterity to operate a computer keyboard, phone, and other office equipment; eyesight that allows for reading a computer screen, phone screen, reports, etc.; hearing that allows for hearing/understanding spoken words; lifting and carrying up to 20 lbs.  NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.

#ZIP

The base salary range across the U.S. for this role is between $133,800-$200,700. In addition, this role is eligible for commission. Black Duck offers a competitive total rewards package. The actual compensation offered will be based on a number of job-related factors, including location, skills, experience, and education. 

 The Senior Property Manager, leads all aspects of a single asset or portfolio of commercial, industrial, and/or retail properties and coordinates all marketing, operations, and financial activities per client and/or company requirements.

Essential Duties and Responsibilities:

• Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly; ensure that services are provided in compliance with policies, procedures, and regulations as well as contractual obligations and standards; coordinate tenant move-ins and move-outs, and "walk-through" spaces with tenants and tenant improvement department; maintain vacant spaces in "tour ready" condition; ensure teams assigned to tenant onboarding activities properly document and communicate with tenants timely and appropriately; follow up with tenants to ensure a successful transition.
• Coordinate and lead daily and long-term activities of the team; establish work schedules, assign tasks, and cross-train staff; establish and track deadlines to meet client and company objectives; elevate team performance through subject matter expertise and suggestions to improve systems, processes, and procedures; provide formal coaching, mentoring, supervision, and guidance; recruit and hire new team members; monitor training and development of staff; develop and deliver performance reviews.
• Direct, review, and approve vendor invoice payments and other accounting related activities following the terms of the management agreement, LPC policies, and property management approval authorization limits.
• Direct and control preparation and delivery of timely, accurate, and insightful monthly reports as well as annual operating and capital budgets/expenses; prepare and submit tenant rent and Common Area Maintenance (CAM) or Escalation (OpX) recovery charges to client.
• Maintain oversight of contracted terms that impact the financial performance of the asset/company; report on expirations, covenants, restrictions, and other encumbrances that drive decision making and asset value.
• Coordinate all lease administration activities with lease administrator and accounting; review all lease set ups, lease changes, reporting, etc. and provide final approval.
• Craft, deliver, and communicate an effective tenant care program that maximizes tenant retention.
• Direct sourcing and procurement activities to effect optimal operations; deliver detailed bid analysis and recommendations to clients that drive value; manage quality of vendor service delivery to ensure contract compliance and desired value.
• Proactively collect rent and other charges in accordance with lease terms and report status of AR to client(s) with recommendations for action; prepare client approved standard legal notices.
• Ensure that at least monthly property inspections are performed; recommend and/or approve alterations, maintenance, and reconditioning; contract for, and coordinate, vendors.
• Document plans and preparations for emergency response; ensure resources, supplies, and backups are in place to effectively recover from adverse events; coordinate drills and other required training.
• Act as primary contact with property owners, serving as Owner Representative to ensure objectives are being met.
• Perform other duties as assigned.

Qualifications:

• Bachelor's Degree preferred with 5 - 8 years of relevant experience or a combination of education and experience; commercial office, retail, and/or industrial property management experience required
• Real Estate License required where mandatory by local regulation, and CPM (Certified Property Manager) or RPA (Real Property Administrator) professional designation or candidacy preferred
• Intermediate to advanced skills with Microsoft Office Suite, including Microsoft Excel required; knowledge of Yardi or MRI and Kardin preferred
• Working knowledge of leases, contracts, financial instruments, tax laws, and construction required
• Excellent written and verbal communication skills; ability to clearly and effectively convey complex topics with a positive tone to achieve operational and relationship objectives
• Strong interpersonal and analytical skills; ability to lead the exchange of sensitive, complicated, and difficult information; convey performance expectations; and effectively handle problems
• Advanced knowledge of financial terms and principles required; ability to forecast outcomes, prepare budgets with long-term capital plans, and deliver insightful variance reports; ability to prepare and make recommendations on financial/business analysis including cost/benefit propositions, ROI analysis, and other complex reports required
• Strong organizational skills that deliver timely results and influence the productivity of the team; inquisitive and entrepreneurial mindset
• Ability to comprehend, analyze, and interpret complex documents and skill to solve problems involving several options; advanced analytical and quantitative skills required
• Leadership experience and skills to empower team to achieve a broad range of client and company objectives
• Proven track record for delivering excellent internal and external customer service; ability to successfully interact/communicate with tenants/vendors/contractors as well as teammates and leadership team
• Ability to travel daily to assigned properties as necessary
• Ability to work after hours, weekends, holidays, and during emergency situations to meet the needs of the client
• Ability to read and write English in order to understand manuals and procedures, and to write reports

Physical Requirements:

Ability to sit/stand/walk for long periods of time; manual dexterity to operate a computer keyboard, phone, and other office equipment; eyesight that allows for reading a computer screen, phone screen, reports, etc.; hearing that allows for hearing/understanding spoken words; lifting and carrying up to 20 lbs.  NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.

#ZIP

Job Summary:

The General Manager leads the team responsible for all operational and financial activities of a large/iconic/complex asset or collection of assets, typically with PM or SPM direct reports.

Essential Duties and Responsibilities:

• Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly; ensure services are provided in compliance with policies, procedures, regulations, and contractual obligations and standards; coordinate tenant move-ins and move-outs, and "walk-through" spaces with tenants and tenant improvement department; maintain vacant spaces in "tour ready" condition; ensure teams assigned to tenant onboarding activities properly document and communicate with tenants timely and appropriately; follow up with tenants to ensure a successful transition.
• Direct, review, and approve vendor invoice payments and other accounting related activities following the terms of the management agreement, LPC policies, and property management approval authorization limits.
• Direct and control preparation and delivery of timely, accurate, and insightful monthly reports as well as annual operating and capital budgets/expenses; prepare and submit tenant rent and Common Area Maintenance (CAM) or Escalation (OpX) recovery charges to client.
• Maintain oversight of contracted terms that impact the financial performance of the asset/company; report on expirations, covenants, restrictions and other encumbrances that drive decision making and asset value.
• Coordinate all lease administration activities with lease administrator and accounting; review all lease set ups, lease changes, reporting, etc. and provide final approval.
• Direct sourcing and procurement activities to effect optimal operations; deliver detailed bid analysis and recommendations to clients that drive value; manage quality of vendor service delivery to ensure contract compliance and desired value.
• Proactively collect rent and other charges in accordance with lease terms and report status of AR to client(s) with recommendations for action; prepare client approved standard legal notices.
• Ensure that at least monthly property inspections are performed; recommend and/or approve alterations, maintenance, and reconditioning; contract for, and coordinate, vendors.
• Document plans and preparations for emergency response; ensure resources, supplies, and backups are in place to effectively recover from adverse events; coordinate drills and other required training.
• Coordinate and lead daily and long-term activities of the team; establish work schedules, assign tasks, and cross-train staff; establish and track deadlines to meet client and company objectives; elevate team performance through subject matter expertise and suggestions to improve systems, processes, and procedures; provide formal coaching, mentoring, supervision, and guidance; recruit and hire new team members; monitor training and development of staff; develop and deliver performance reviews.
• Act as primary contact with property owners, serving as Owner Representative to ensure objectives are being met.
• Perform other duties as assigned.

Qualifications:

• Bachelor's Degree (BA/BS) preferred with 5 - 8 years of relevant experience or a combination of education and experience; commercial office, retail, and/or industrial property management experience required
• Real Estate License required where mandatory by local regulation, and CPM (Certified Property Manager) or RPA (Real Property Administrator) professional designation or candidacy preferred
• Intermediate to advanced skills with Microsoft Office Suite, including Microsoft Excel required; knowledge of Yardi or MRI and Kardin preferred
• Working knowledge of leases, contracts, financial instruments, tax laws, and construction required
• Excellent written and verbal communication skills; ability to clearly and effectively convey complex topics with a positive tone to achieve operational and relationship objectives
• Strong interpersonal skills; ability to lead the exchange of sensitive, complicated, and difficult information; convey performance expectations; and effectively handle problems
• Advanced knowledge of financial terms and principles required; ability to forecast outcomes, prepare budgets with long-term capital plans, and deliver insightful variance reports; ability to prepare and make recommendations on financial/business analysis including cost/benefit propositions, ROI analysis, and other complex reports required
• Strong organizational skills that deliver timely results and influence the productivity of the team; inquisitive and entrepreneurial mindset
• Ability to comprehend, analyze, and interpret complex documents and skill to solve problems involving several options; advanced analytical and quantitative skills required
• Leadership experience and skills to empower team to achieve a broad range of client and company objectives
• Proven track record for delivering excellent internal and external customer service; ability to successfully interact/communicate with tenants/vendors/contractors as well as teammates and leadership team
• Ability to travel daily to assigned properties as necessary
• Ability to work after hours, weekends, holidays, and during emergency situations to meet the needs of the client
• Ability to read and write English in order to understand manuals and procedures, and to write reports

Physical Requirements:

Ability to sit/stand/walk for long periods of time; manual dexterity to operate a computer keyboard, phone, and other office equipment; eyesight that allows for reading a computer screen, phone screen, reports, etc.; hearing that allows for hearing/understanding spoken words; lifting and carrying up to 20 lbs.  NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.

#ZIP

ZoomInfo is rapidly growing and looking to add talented and passionate people to our Sales Development, New Business Enterprise team!  As a Senior Sales Development Representative (SDR), you'll receive top-tier training, collaborate with industry-leading professionals, and play a pivotal role in executing strategic outbound sales efforts targeting Enterprise companies. You’ll get world-class training while surrounded by incredible coworkers and leaders who have a vested interest in seeing you thrive. If you’re looking to grow your sales career and sharpen your skills within the Enterprise segment, this is the role for you! 

What You Will Do:

• Prospect into new customers to create a relationship and build a sales pipeline for a Enterprise Account Executives
• Articulate the ZoomInfo value proposition by educating prospective leads on our full suite of solutions
• Focus on the value that ZoomInfo brings to an organization vs. just the technical functionality by understanding the pain points that prospective customers are currently experiencing among their Sales, Marketing, Operations and Recruiting teams
• Collaborate with Account Executives to identify sales expansion opportunities
• Create trust and credibility with both internal and external stakeholders

What You Bring:

• 1+ year of experience prospecting into Enterprise level accounts (1000+ employees in size), demonstrating a strong ability to uncover opportunities and engaging decision-makers
• Professional communication and writing skills to articulate the value of the ZoomInfo product suite
• The ability to assess prospects’ needs, personalize your outreach, and uncover high-probability opportunities that align with their business challenges.
• Experience creating, executing, and maintaining a well-structured prospecting plan that drives results.
• An eagerness to understand market trends, customer pain points, and organizational changes to improve the effectiveness of your outreach.
• Experience with go-to-market (GTM) technologies like Salesforce, Outreach, and ZoomInfo is a plus.
• Adaptability and the ability to thrive in a fast-paced environment, and always thinking of new ways to drive engagement and pipeline.

What’s In It For You:

• An opportunity to partner with the top 10% of Account Executives at ZoomInfo.
• Payouts based on both opportunities created and converted revenue, with uncapped earning potential
• Ongoing training to help you grow - our SDR Academy is best in class
• Top notch tech stack 
• Market leading product offering (check our our long list of G2 awards)
• Benefits to Help You Thrive - 
• Comprehensive Medical, Dental, Vision
• Eligibility for Future Equity Awards
• 401k Matching (50% of the first 7% of your contribution)
• 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
• Family forming benefits up to $20k, plus discounts on a Care.com membership
• Virgin Pulse Wellness Program
• Optional add-ons such as pet insurance, legal service support, and more! 

If you’re driven, results-oriented, and ready to make an impact in the enterprise sales space, ZoomInfo is the place for you. Join us, and be part of our exciting journey!

This is an in office position, working a minimum of three days per week from our Waltham, MA, Bethesda, MD or Vancouver, WA office.

The US hourly rate for this position is $31.25 per hour + variable compensation + benefits.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

#LI-Hybrid

#LI-AO

• Identify and engage senior-level executives at Mid Market organizations (100+ employees), building a robust sales pipeline for Account Managers.
• Research, develop, and execute a strategic outbound sales plan by mapping out targeted accounts and driving opportunities.
• Educate prospective leads on the full suite of ZoomInfo solutions, focusing on how our products solve real pain points within their Sales, Marketing, and Operations teams.
• Help prospects understand the business impact ZoomInfo can deliver, ensuring your conversations are rooted in their needs and challenges.
• Establish strong, trusting relationships with both internal team members and external stakeholders, building confidence in the value ZoomInfo brings.

• Demonstrated skill in communicating in a concise and compelling way to senior-level executives across multiple departments.
• The ability to assess prospects’ needs, personalize your outreach, and uncover high-probability opportunities that align with their business challenges.
• Experience creating, executing, and maintaining a well-structured prospecting plan that drives results.
• An eagerness to understand market trends, customer pain points, and organizational changes to improve the effectiveness of your outreach.
• Experience with go-to-market (GTM) technologies like Salesforce, Outreach, and ZoomInfo is a plus.
• Adaptability and the ability to thrive in a fast-paced environment, and always thinking of new ways to drive engagement and pipeline.

• An opportunity to partner with Account Managers and support key customers.
• Payouts based on both opportunities created and converted revenue, with uncapped earning potential.
• Ongoing training to help you grow - our SDR Academy is best in class.
• Top notch tech stack
• Market leading product offering (check our our long list of G2 awards)
• Benefits to Help You Thrive -
  • Comprehensive Medical, Dental, Vision.
  • Eligibility for Future Equity Awards.
  • 401k Matching (50% of the first 7% of your contribution).
  • 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers.
  • Family forming benefits up to $20k, plus discounts on a Care.com membership.
  • Virgin Pulse Wellness Program.
  • Optional add-ons such as pet insurance, legal service support, and more!.

ZoomInfo is growing and looking for passionate, talented individuals to join our Mid Market Sales Development team! As a Sales Development Representative (SDR), you'll receive top-tier training, collaborate with industry-leading professionals, and play a pivotal role in executing strategic outbound sales efforts targeting Mid Market companies. This role is designed for someone eager to grow their career within the mid market segment, work closely with top performing Account Executives, and help expand ZoomInfo’s reach across the mid market landscape.

What You Will Do:

• Identify and engage senior-level executives at Mid Market organizations (100-999 employees), building a robust sales pipeline for Mid Market Account Executives.
• Research, develop, and execute a strategic outbound sales plan by mapping out targeted accounts and driving opportunities.
• Educate prospective leads on the full suite of ZoomInfo solutions, focusing on how our products solve real pain points within their Sales, Marketing, and Operations teams.
• Help prospects understand the business impact ZoomInfo can deliver, ensuring your conversations are rooted in their needs and challenges.
• Establish strong, trusting relationships with both internal team members and external stakeholders, building confidence in the value ZoomInfo brings.

What You Bring:

• 1+ year of experience targeting Mid Market-level organizations, demonstrating a strong ability to uncover opportunities and engaging decision-makers.
• Demonstrated skill in communicating in a concise and compelling way to senior-level executives across multiple departments.
• The ability to assess prospects’ needs, personalize your outreach, and uncover high-probability opportunities that align with their business challenges.
• Experience creating, executing, and maintaining a well-structured prospecting plan that drives results.
• An eagerness to understand market trends, customer pain points, and organizational changes to improve the effectiveness of your outreach.
• Experience with go-to-market (GTM) technologies like Salesforce, Outreach, and ZoomInfo is a plus.
• Adaptability and the ability to thrive in a fast-paced environment, and always thinking of new ways to drive engagement and pipeline.

What’s In It For You:

• Incredibly strong onboarding program, be set up for success in your first 90 days
• Pathfinder career development program - build competitive skills and tenure to unlock pay increases every six months
• Top notch tech stack
• Market leading product offering (check out our long list of G2 awards)
• Benefits to Help You Thrive - 
• Comprehensive Medical, Dental, Vision
• Eligibility for Future Equity Awards
• 401k Matching (50% of the first 7% of your contribution)
• 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
• Family forming benefits up to $20k, plus discounts on a Care.com membership
• Virgin Pulse Wellness Program
• Optional add-ons such as pet insurance, legal service support, and more! 

If you’re driven, results-oriented, and ready to make an impact in the mid market sales space, ZoomInfo is the place for you. Join us, and be part of our exciting journey!

This is an in office position, working a minimum of three days per week from our Bethesda, MD office.

The US hourly rate for this position is $28.85 per hour + variable compensation + benefits.

Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

##LI-Hybrid

As a member of our Sales Development team, you’ll get world-class training while surrounded by incredible co-workers and leaders who have a vested interest in seeing you thrive. If you’re interested in a career in the exciting world of software sales and seeing the fruits of your labor set the foundation for a promising career, read on!

What You Will Do:

• Engage and qualify inbound leads to create a pipeline for Account Executives
• Articulate the ZoomInfo value proposition by educating prospective leads on our full suite of solutions
• Focus on the value that ZoomInfo brings to an organization vs. just the technical functionality by understanding the pain points that prospective customers are currently experiencing among their Sales, Marketing, Operations and Recruiting teams
• Collaborate with Account Executives to identify new sales opportunities
• Create trust and credibility with both internal and external stakeholders

What You Bring:

• The ability to communicate in a clear and compelling manner with a friendly demeanor
• A skilled approach to articulating value and determining what is important to people
• Interest in sales and a desire to succeed
• The desire to learn quickly and to find new ways of solving problems
• Dependability, resourcefulness, resiliency and creativity

What’s In It For You:

• Incredibly strong onboarding program, be set up for success in your first 90 days
• Pathfinder career development program - build competitive skills and tenure to unlock pay increases every six months
• Top notch tech stack
• Market leading product offering (check out our long list of G2 awards)
• Benefits to Help You Thrive - 
• Comprehensive Medical, Dental, Vision
• Eligibility for Future Equity Awards
• 401k Matching (50% of the first 7% of your contribution)
• 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
• Family forming benefits up to $20k, plus discounts on a Care.com membership
• Virgin Pulse Wellness Program
• Optional add-ons such as pet insurance, legal service support, and more! 

This role is an in-office position, with the option to work from home on Fridays. 

The US compensation rate is $25 per hour + variable commission + benefits 

#LI-LP
 #LI-onsite

The Assistant Property Manager supports the Property Manager(s) and others in managing all aspects of a single property or portfolio of commercial, industrial, or retail properties including marketing, operations, and financial activities.

Essential Duties and Responsibilities:

• Ensure services are provided consistent with policies, procedures, regulations, and contractual obligations and standards.
• Review and recommend approvals for accurate payment of vendor invoices following the terms of the management agreement, LPC policies, and property management approval authorization limits.
• Assist Property Manager(s) in preparing and delivering timely, accurate, and complete monthly reports and budget packages according to client requirements.
• Assist in collecting data and/or drafting tenant rent and Common Area Maintenance (CAM) reconciliations or Escalation (OpX) recovery charges.
• Assist, and coordinate with, lease administration and accounting on all lease administration activities including lease set up, lease changes, reporting, etc. using various company or client systems.
• Assist in coordinating tenant move-ins and move-outs, and "walks-through" spaces with Property Manager(s), tenants, and tenant improvement department; maintain vacant spaces in "tour ready" condition.
• Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly.
• Coordinate contract documents, purchase orders, and other documents related to procuring goods and services at the property; assist in coordinating vendor deliveries and property services.
• Assist with bidding activities.
• Review tenant billings for accuracy and approval; review aging reports and collections efforts.
• Assist in performing regular property inspections; recommend alterations, maintenance, and reconditioning; work with contractors/vendors.
• Assist with developing plans, and preparing for, emergency response using company or client formats; ensure resources, supplies, and backups are in place to effectively recover from adverse events; assist in organizing drills and other training.
• Contribute through thoughtful and proactive execution of clearly defined duties, methods, and tasks; contribute to team performance through suggestions to improve systems, processes, and procedures.
• Assist with client communications; prepare and deliver timely, accurate, and complete reports.
• Perform other duties as assigned.

Qualifications:

• Bachelor's degree (BA/BS) preferred with 1-2 years of related experience and/or training; or a combination of education and experience; experience with commercial office, retail, and/or industrial properties is highly preferred
• Intermediate skills with Microsoft Office Suite required
• Ability to effectively communicate verbally and in writing with teammates, leadership team, vendors, tenants, and client employees in a straightforward, professional manner, keeping the appropriate customer(s) informed/updated as needed
• Knowledge of financial terms and principles; ability to calculate figures such as percentages, discounts, markups, and/or commissions
• Ability to comprehend, analyze, and interpret documents and solve problems involving several options in situations
• Intermediate level of analytical and quantitative skills required
• Strong organizational skills with an inquisitive and entrepreneurial mindset
• Proven track record for delivering excellent internal and external customer service; ability to successfully interact/communicate with tenants/vendors/contractors as well as teammates and leadership team
• Must possess the desire to lead and receive instruction on development of leadership skill set
• Ability to build consensus in work groups, listen actively, and create mutually beneficial resolutions
• Ability to travel daily to assigned properties as necessary
• Ability to work after hours, weekends, holidays, and during emergency situations as necessary to meet the needs of the client
• Ability to read and write English in order to understand manuals and procedures, and to write reports

Physical Requirements:

Ability to sit/stand/walk for long periods of time; manual dexterity to operate a computer keyboard, phone, and other office equipment; eyesight that allows for reading a computer screen, phone screen, reports, etc.; hearing that allows for hearing/understanding spoken words; lifting and carrying up to 20 lbs.  NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.

The SMB Account Executive is focused on the SMB (small businesses with employee count of 10-99) sector and will support our growth by executing on high-volume and high-velocity sales to good fit SMBs. This role is designed for an enthusiastic, organized and proactive sales professional who thrives in a dynamic environment. Your leadership team will support your success through coaching, team-selling and strategic decision making but you will be counted on to leverage your expertise to strategically build and nurture relationships, crafting tailored solutions that align closely with customer needs. 

What You Will Do:

• Work hard to bring on new clients within the SMB sector through various prospecting methods and support from the SMB SDR team who will be scheduling you with demos as well. 
• Manage the entire sales process, with support from your leadership team, from initial contact through to closing, including assessment of client needs, presentation of products and services, and finalization of sales.
• You will conduct demonstrations of the platform and leverage a number of proof of concepts, such as trials & data enrichment reviews, to help provide the evidence needed for these prospects to come onboard as a client. 
• Engage clients throughout the sales cycle to ensure alignment and understanding of their needs and business objectives.
• Conduct negotiations with prospects and clients to finalize sales in a way that meets both customer satisfaction and company revenue targets.
• Utilize effective negotiation techniques to secure favorable terms and maximize business outcomes.
• Maintain accurate records of all sales activities including demo dispositions, opportunity creation, and stage progression within the CRM system.
• Ensure the CRM database is up-to-date and reflective of all client interactions and sales transactions.
• Utilize Configure, Price, Quote (CPQ) software to accurately quote prices and configurations for products and services tailored to meet client specifications.
• Ensure quotes are generated efficiently and align with internal guidelines and customer requirements.
• Conduct regular sales forecasting to predict revenue streams and adjust sales strategies accordingly.
• Utilize forecasting tools to manage and anticipate sales volumes, helping to inform business decisions and operational planning.
• Performs other duties as required/assigned by manager. 

What You Bring:

• 1+ years of experience in a closing role, ideally one that is high volume & velocity with a track record of exceeding your monthly quota 
• Skilled at overcoming objections and closing deals quickly, utilizing persuasive communication and effective sales strategies
• 1+ years of experience in prospecting and self-sourcing opportunities, with a proven track record of effectively identifying and engaging potential clients in the SMB market
• Demonstrated ability to manage sales processes with an Average Selling Price (ASP) of less than $20,000 and sales cycles shorter than 2 weeks
• Strong focus on rapid acquisition of new clients and driving immediate revenue growth, demonstrating urgency and efficiency in client engagement.
• Ability to close transactions swiftly to meet the dynamic needs of the SMB sector
• Ability to handle straightforward negotiations, focusing primarily on pricing and terms to secure profitable deals while maintaining customer satisfaction
• Strong interpersonal skills to foster loyalty and retention, ensuring a high level of client service and support
• Competency in using CRM and CPQ tools to track sales activities and configure pricing accurately
• Ability to analyze sales data and market trends to adjust strategies and improve performance
• Eagerness to continuously improve through feedback and professional development opportunities
• Quick learner with the ability to adapt to new challenges and changes in the business environment

This is a hybrid role, working a minimum of three days per week from one of our US office locations.

What’s In It For You:

• Top notch tech stack
• Market leading product offering (check out our long list of G2 awards)
• ERG (Employee Resource Groups) to foster a diverse, inclusive workplace
• Benefits to Help You Thrive - 
• Comprehensive Medical, Dental, Vision
• Eligibility for Future Equity Awards
• 401k Matching (50% of the first 7% of your contribution)
• 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
• Family forming benefits up to $20k, plus discounts on a Care.com membership
• Virgin Pulse Wellness Program
• Optional add ons such as pet insurance, legal service support, and more! 

The US base salary range for this position is $50,820.00 - $79,860.00 + variable compensation + benefits 

Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

 #LI-Hybrid #LI- 

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen—fast.

The Opportunity

ZoomInfo has rebuilt around AI. We have the orchestration infrastructure, the tools platform, the intelligence layer. Now we need someone to turn that infrastructure into outcomes—someone who lives at the intersection of what's technically possible and what GTM teams actually need.

This role owns the agentic ecosystem: the core agents that power ZoomInfo's products, the Plays library that packages intelligence into deployable workflows, and the marketplace where customers discover, customize, and deploy automation. You'll build agents that book meetings, enrich pipelines, resurrect dead leads, and orchestrate multi-step GTM motions. Then you'll package them into Plays that non-technical users can deploy in clicks, not code.

You're not managing from the sidelines. You're building. You'll work in our Plays builder the way a RevOps leader works in their automation tools—hands-on, iterative, constantly shipping. You'll prototype agents, refine prompts, test orchestration patterns, and validate that what we build actually moves pipeline. When you identify a gap in what our agents can do, you'll partner with the tools and infrastructure teams to close it.

The marketplace you own is how ZoomInfo's agentic capabilities reach the world. Internal teams deploy your Plays across Copilot, GTM Studio, and MarketingOS. Customers browse, customize, and activate automation from your library. Partners and developers connect through MCP gateways you define. Every surface where ZoomInfo's agentic intelligence becomes accessible—you own it.

This is a rare role: part builder, part GTM strategist, part platform owner. You need to understand how SDR teams actually prospect, how marketing ops builds nurture flows, how CS teams identify expansion signals. Then you need to translate that understanding into agents and Plays that work reliably at scale. The infrastructure exists. The data exists. We need someone to turn it into the workflows that transform how GTM teams operate.

What You'll Do

Build Core Agents & Plays Design, build, and iterate on the agents and Plays that ship inside ZoomInfo's products. You'll work at multiple levels of abstraction: building agents from primitives when novel capabilities require it, composing existing agents into complex orchestrations, and packaging everything into Plays that non-technical users can deploy. This isn't spec-writing—you'll build in our Plays environment daily, testing what works and shipping what delivers.

Own the Plays Library Curate and expand ZoomInfo's library of pre-built GTM workflows. Identify high-value use cases through customer research, competitive analysis, and GTM intuition. Prioritize which Plays to build, define their logic and orchestration, validate they deliver measurable outcomes, and iterate based on adoption and performance data. The library is the product—its breadth, quality, and relevance determine whether customers see ZoomInfo as a data vendor or an automation platform.

Define the Marketplace Experience Own the customer-facing marketplace where users discover, evaluate, and deploy agentic workflows. Define the information architecture, discovery mechanisms, and activation flows that help users find the right Play for their use case. Balance curation with abundance—enough options to address diverse needs, enough guidance to prevent paralysis. Measure success through activation rates, time-to-value, and Play retention.

Translate GTM Expertise into Agentic Design The best agents encode deep understanding of the workflows they automate. Bring GTM operational expertise to agent design: How do top SDRs actually research accounts? What signals trigger effective outreach timing? How do marketing ops teams think about lead routing? Translate this knowledge into agent behaviors, Play logic, and orchestration patterns that feel like they were built by someone who's lived in RevOps.

Close the Loop with Platform Teams You're the voice of "what agents need to do" speaking to the teams building "what agents can do." When you discover that a critical GTM workflow requires a capability that doesn't exist, partner with the tools and infrastructure teams to prioritize it. When platform improvements unlock new possibilities, translate them into Plays that demonstrate value. You're the bridge between infrastructure leverage and customer outcomes.

What You'll Bring

• 6-15 years product management experience with 2+ years focused on GTM technology, workflow automation, or AI-powered products
• Direct experience building agentic workflows—you've shipped automation using tools like Relevance.ai, Lindy.ai, n8n, or similar no-code/low-code agent builders
• Hands-on familiarity with AI-assisted development (Claude Code, Cursor, or similar)—you prototype and build, not just specify
• Deep understanding of GTM operations: how sales, marketing, and success teams actually work, the tools they use, the metrics they track, the workflows they build
• Experience with complex workflow orchestration—multi-step, multi-system automation with branching logic, error handling, and human-in-the-loop patterns
• Track record shipping products where you personally built significant portions of the experience, not just managed engineers building it

Who You Are

Builder First You don't just write requirements—you build. You're comfortable in no-code workflow builders, and you reach for Claude Code or Cursor when you need to go deeper. You prototype to learn, ship to validate, and iterate based on what you discover. Your PRDs include artifacts you've built, not just wireframes someone else will implement.

GTM Operations Native You've lived in the world your users inhabit. You've built sequences in Outreach or Salesloft. You've configured lead routing in Salesforce or HubSpot. You've debugged why a Marketo program isn't firing. You understand the gap between how GTM workflows should work and how they actually work—the edge cases, the data quality issues, the human workarounds. This knowledge shapes every agent you design.

Agentic Workflow Intuition You understand what makes agents succeed or fail. You know how to write tool descriptions that guide reliable invocation. You've debugged orchestration flows where agents took unexpected paths. You think about failure modes, human oversight, and graceful degradation. You can look at a complex workflow and identify where it will break—then design around it.

Marketplace Product Sense You've thought about discovery, curation, and activation at scale. You understand that a library of 500 Plays is worthless if users can't find the right one. You think about information architecture, progressive disclosure, and the journey from "browsing" to "deployed and delivering value." You balance flexibility with guidance.

Customer Empathy with Technical Depth You can sit with a VP of Sales and understand their pipeline challenges, then translate that into agent specifications an ML engineer can build. You move fluidly between "we need to accelerate deal velocity" and "the agent needs to invoke the CRM lookup tool before the enrichment tool to avoid redundant API calls." You don't choose between business context and technical precision—you hold both.

Intellectual Curiosity The agentic landscape evolves weekly. You follow what's shipping—new agent frameworks, orchestration patterns, MCP developments, prompt engineering techniques. You try new tools not because it's your job but because you're genuinely curious about what's possible. You bring external learnings back to the team and challenge assumptions when better approaches emerge.

#LI-VC1

#LI-Hybrid

As a Mid Market New Business Account Executive, you will drive the company’s growth through strategic engagement with medium-sized organizations, navigating their more complex decision-making structures to secure new business opportunities. In this role, you will focus on understanding the unique challenges and needs of mid-market clients, crafting customized solutions that deliver substantial value. Your success will be built on your ability to effectively manage full sales cycles, from initial contact through to deal closure, while orchestrating interactions with multiple stakeholders to achieve consensus and facilitate decision-making processes.

What You Will Do:

• Proactively identify and cultivate relationships with potential clients within the mid-market space, focusing on organizations with 100 to 1000 employees.
• Develop a deep understanding of the specific challenges related to the prospects go-to-market efforts and effectively position ZoomInfo solutions to solve the customer challenges..
• Manage sophisticated sales cycles that range from two weeks to six months. This includes deep discovery discussions, rich presentations, managing proof of concept requests, multi-threading accounts and building custom proposals among other steps. Executing with precision and alignment to the client's needs is critical.
• Employ a structured yet flexible sales approach that can adapt to various buying processes and timelines.
• Lead negotiations for deals ranging from $15k to over $100k, crafting proposals that meet both client expectations and company profitability goals.
• Navigate contract complexities to close deals efficiently while maintaining a focus on long-term client relationships.
• Engage and align multiple stakeholders within client organizations, including senior executives, ensuring consensus and fostering strong partnerships.
• Utilize excellent communication skills to articulate the value of solutions in meeting the client's strategic goals.
• Maintain a robust sales pipeline, accurately forecasting sales outcomes to meet and exceed quarterly and annual targets.
• Prospect into key target accounts to create new opportunities through strategic email outreach, cold calling and social networking to enrich the pipeline on top of inbound leads.
• Partner with a paired SDR to develop an outbound prospecting strategy for target accounts and to re-engage stalled opportunities.
• Collaboratively share best practices across the team, enhancing the overall ZoomInfo selling strategy with your strengths.
• Leverage CRM tools to track and analyze sales activities, providing insights into pipeline health and operational effectiveness.
• Continuously gather intelligence on market trends, competitor activities, and potential opportunities within the mid-market sector.
• Contribute strategic insights to the sales and marketing teams to refine offerings and enhance go-to-market strategies.
• Performs other duties as required/assigned by manager. 

What You Bring:

• 3+ years of experience in prospecting and self-sourcing opportunities, with a proven track record of effectively identifying and engaging potential clients in similar markets
• Demonstrated experience in managing complex sales cycles within the mid-market sector, with a proven track record of closing high-value deals
• Strong strategic thinking and problem-solving skills, capable of navigating complex buying environments
• Exceptional negotiation and interpersonal skills, with the ability to manage and influence diverse stakeholder groups
• Proficiency in CRM and sales forecasting tools, with a strong analytical approach to sales management
• Dynamic, motivated individual with a persistent drive to achieve sales targets and contribute to company growth

This is a hybrid role, working a minimum of three days per week from one of our US offices.

The US base salary range for this position is $62,500 to $105,000 + variable compensation + benefits ($150,000 - $210,000 OTE (on target earnings)).

Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

Why do you need to choose between doing important work and having a fulfilling life? At Ardent, we have both. Ardent employees are committed to solving our customers’ most difficult problems—and we are committed to the well-being, personal goals, and professional development of our employee. We are “All In.” We put forth our strongest effort possible to get the mission accomplished and we do it together. We respect the skills and experience you bring to the Ardent team. And we provide a rewarding environment to help you succeed. 

We offer highly competitive benefits, professional development opportunities, and an exceptional culture that embraces flexibility, innovation, collaboration, and career growth. A collective service mindset underpins our work, and a shared camaraderie to serve clients, colleagues and our communities set us apart. Our full commitment to being "All In" for our employees and our clients is not just our approach, it is our standard. If this sounds like the perfect fit for you, choose Ardent and make a difference with us. 

Ardent is seeking a Project Manager to join our team.  

This is an on-site position in Rockville, MD.

Position Description:

Ardent is seeking a Project Manager to lead overall contract execution, serving as the primary liaison between stakeholders and ensuring all operational, performance, and compliance requirements are met. You will oversee service delivery, manage personnel and deliverables, and drive continuous improvement across the program.

Responsibilities and Duties:

• Serve as the primary point of contact between the contractor, leadership, and the Contracting Officer’s Representative (COR).
• Oversee daily operations, contract performance, and execution of all requirements.
• Develop and maintain the Contract Management Plan (CMP) within 30 days of contract award.
• Lead the post-award kickoff meeting and provide agenda materials to the COR in advance.
• Manage transition-in and transition-out activities, including coordination of knowledge transfer.
• Ensure full staffing coverage, including Key Personnel, to maintain uninterrupted service delivery.
• Develop and maintain an annual training plan for all personnel to support performance and compliance.
• Enforce professional conduct, confidentiality, and adherence to HRSA data handling requirements.
• Identify trends, risks, and performance gaps; implement corrective and preventive actions.
• Ensure all contract deliverables are submitted on time and maintained in a version-controlled repository.

Requirements: 

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.
• Minimum of 7 years of IT program or project management experience in a federal civilian or DoD environment.
• At least 3 years managing end-user IT support contracts of similar size and complexity.
• Strong experience managing contract deliverables, personnel, and stakeholder relationships.
• Demonstrated ability to lead cross-functional teams and manage multiple priorities in a structured environment.
• Active Public Trust Tier clearance or ability to obtain.

Preferred Qualifications: 

• Master’s degree in a related field.
• PMP (Project Management Professional) certification.
• ITIL Foundation or higher certification.
• Experience with federal contract compliance, reporting, and performance management frameworks.

Due to the nature of the work we support, all candidates in consideration for this role must be willing to undergo the government issued background investigation process. We highly encourage all Veterans and those with disabilities to apply.

Ardent is an equal opportunity employer. We will not discriminate in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression, or any other basis protected by state, local, or federal law.