Engineering Manager - AI Services (BearQ) 

Hybrid in-office, Somerville, MA 

• We’re looking for a manager to provide technical guidance and career growth mentorship to a full-stack engineering team building an AI-native and autonomous application testing platform named BearQ. 
• The team has a mix of junior and senior engineers with demonstrated ability to perform at a high level and deliver a quality product fast. 
• Front-end: TypeScript, Vue, HTML/CSS 
• Back-end: Typescript 
• Infra: AWS (EC2, S3, RDS, ECS) 

Product intro 

SmartBear’s BearQ platform (https://smartbear.com/product/bearq/) delivers autonomous application testing using AI-native QA agents who explore, understand, validate and report on the application. BearQ agents are always-on and continuously adapt their understanding of the application as it evolves over time. BearQ agents can work alongside established QA teams to augment the team’s work, or they can operate independently to comprehensively test an application. 

BearQ was built entirely in-house from scratch by a small but powerful team of full-stack engineers with expertise in agentic AI and distributed systems. Combining Vision Language Models and asynchronous systems, BearQ agents can test applications across the device spectrum in a highly scalable and tunable way.  

About the role 

As an Engineering Manager you will promote a culture of collaboration and innovation leading to success. Your direct reports will be junior and senior engineers in the U.S., with a mix of onsite and remote employees. You will report to the VP of AI and Architecture. In this role, you are expected to: 

• Direct the technical work for a team of software engineers ranging from front-end to back-end, and junior to senior experience levels. 
• Take a proactive approach to improving the entire software development life-cycle. 
• Leverage modern best practices (e.g., Agile) to manage the delivery of software through continuous deployment, integration and test-driven development, including issue triaging, planning and assigning based on experience and skills. 
• Collaborate cross-functionally with external teams to build relationships that deliver on company goals. 
• Work effectively with product managers, engineers and leadership to grow your team and most effectively meet aggressive business outcomes. 
• Synthesize customer feedback and advise on technical designs for new features. 
• Determine processes and metrics to ensure products are market ready. 
• You will not be expected to author code in this role, but it is required that you maintain a concrete technical understanding of our system and the information flow throughout it. 

We are looking for you if you have:  

• 3+ years managing software development scrum teams 
• Experience in a SaaS-based company with some remote employees 
• At least one year as software engineer in a production role 
• Ability to turn high-level requirements into actionable plans with projected target dates 
• Outstanding proactive communication skills and English fluency 

We value intelligence, humility and hard work – after all, we’re solving complex technical problems! 

Why you should join the SmartBear crew: 

• You can grow your career at every level.  
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun. 
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off. 
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.  
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

Looking for flexible, supplemental income? Join our On-Call Office Services Specialist (Floating) team in Boston, MA and gain hands-on experience in administrative support, mail & shipping, and workplace hospitality—apply today and be part of a dynamic office environment!

What you will be doing: 

• Mail & Shipping Support: Process and sort inbound/outbound mail and packages while maintaining accurate chain-of-custody and shipping procedures. 

• Print & Reprographics Assistance: Support copy/print production, scanning, imaging, and binding services while ensuring equipment is stocked and functioning. 

• Office & Facility Support: Maintain organized office spaces, restock supplies, support meeting room setups, and assist with light maintenance tasks. 

• Front Desk & Guest Services: Welcome visitors, manage calls and visitor logs, and provide a professional concierge-style experience for clients and guests. 

• Administrative & Client Support: Provide general administrative assistance while delivering exceptional customer service and building strong professional relationships.

What we need from you:

• Strong communication and customer service skills, with the ability to interact professionally with clients, guests, and team members. 

• Proficiency in MS Office and office technology, including working knowledge of MFD (multi-functional device) equipment. 

• Highly organized and able to multitask, manage time effectively, and handle multiple responsibilities in a fast-paced environment. 

• Ability to work independently and follow shipping/receiving procedures, proactively seeking additional tasks during downtime. 

• High school diploma (or equivalent) required with 6+ months of work experience preferred, maintaining professionalism, strong problem-solving skills, and adherence to company policies.

Enjoy the perks of being:

• Not stuck at one desk
• Exposed to multiple high-profile client sites
• Fast skill development across operations
• Autonomy + trust from day one

Physical Demands:

• Approximately 50% of the time this position requires the below physical demands.
  • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry 25 lbs. individually and 50 lbs. with assistance.
  • Ability to walk bend, kneel, stand, and/or sit for an extended period of time.
  • Manual dexterity required for operating office machinery and use of equipment such as ladders and binding machinery.
  • Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness (MFP color calibration and print requests require this ability).

Travel: 

• Travel is an essential part of the Field Services Specialist role, and it is mandatory to have access to a reliable means of transportation.
• Assignments can include traveling from one SPS site to another SPS site after your arrival to your “home” location as required by business need.
• Travel distance will be predominately within the FSS’s assigned region (25 miles radius)

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Discover the advantages of Advanced Independent Practice - Gastrointestinal Specialists (GIS) - powered by GI Alliance (GIA).

As a member of GI Alliance (GIA), Gastrointestinal Specialists (GIS) is supported by the nation’s leading patient-focused, excellence-driven gastroenterology network that is physician-led. This partnership empowers Gastrointestinal Specialists to deliver superior, individualized patient care by leveraging GI Alliance’s robust, world-class business and organizational support, ensuring our clinicians can focus on what they do best – providing top-notch care in a successful and dynamic private practice setting. 

Practice Profile:

• 7 Physicians, 2 APPs
• 3 Locations, opening a 4th in May 
• 1 Week in Clinic - 1 Week inpatient consultations 

Are you passionate about helping people and being the first step in connecting clients with legal support? We’re looking for a friendly, organized, and detail-oriented Intake Specialist to join our growing team at Altman Nussbaum Shunnarah Trial Attorneys. In this role, you will be the first point of contact for potential clients, gathering important information and ensuring cases are properly evaluated and directed to the legal team.

This is a 100% onsite position at our office in Boston, Massachusetts. We believe the best work happens when our team collaborates together in person.

What You'll Do:

Be the first connection: Answer incoming calls and respond to online inquiries from potential clients seeking legal assistance.
Conduct intakes: Gather key details about accidents and injuries while guiding clients through the initial intake process.
Capture critical information: Accurately enter client information and case details into the firm’s case management system.
Support case evaluation: Work closely with attorneys and staff to ensure cases are reviewed and routed efficiently.
Deliver excellent service: Provide compassionate and professional communication to clients during what is often a stressful time.

What You Need:

Strong communication and customer service skills
Excellent organization and attention to detail
Ability to multitask and stay organized in a fast-paced environment
Comfort speaking with clients over the phone and gathering sensitive information
Experience in intake, customer service, call centers, or legal environments is preferred but not required
Ability to work onsite in our Boston office

What You Get:

A Great Role: Full-time position with opportunities to grow within a respected personal injury law firm.
Supportive Team: Work with a collaborative group dedicated to helping clients receive the representation they deserve.

Ready to be the first step in helping clients get the legal support they need? Apply today and join our dedicated team.

Client and System Support Administrator 

Become a part of a team that makes a difference.

When something happens that changes people’s lives Polygon is needed. Our customers rely on us being by their side when they need us the most. They trust that we will efficiently take care of their problems with Integrity, Empathy, and Excellence.

Role Overview: Under the guidance of the Contracts Manager and in close partnership with the Business Unit Manager, the CSS role will work with the Finance Department. This role provides essential administrative support to multiple district offices within the assigned region, ensuring smooth and accurate flow of information. This allows field personnel to focus on their projects and customer interactions, enhancing overall efficiency and effectiveness.

Key Responsibilities:

• Offer enthusiastic support and interface with customers throughout the order entry process.
• Initiate and review contracts as specified by the Contracts Manager.
• Approve projects and create sales orders.
• Oversee the transfer of equipment to projects.
• Assist customers after the sale with additional inquiries and collection of required documentation.
• Work with the sales team to handle customer credit applications, vendor applications, and prequalification documents.
• Create and review customer records, both parent and child relationships.
• Support regional purchasing activities and manage relationships with preferred vendors.
• Approve purchase orders as needed.
• Provide logistical support for meetings, events, lodging, and emergencies.
• Serve as a liaison for insurance certificates, OCIP (Owner Controlled Insurance Program), Workers' Compensation, and other related programs.
• Aid in generating and managing reporting dashboards using NetSuite and other tools to track progress.
• Coordinate with Regional Operations on administrative tasks such as fleet management, office supply ordering, and insurance documentation.
• Offer travel and project support during emergency situations.

Qualifications:

• Minimum of 2 years of relevant experience in sales support & order administration.
• Strong customer service, interpersonal skills and time management skills.
• Excellent communication skills, both verbal and written.
• Proficiency with NetSuite or similar CRM systems.
• Associate’s degree or equivalent business experience required.
• Detail-oriented with excellent organizational skills and the ability to handle multiple tasks.
• Positive attitude and professionalism in challenging situations.
• Proficient in MS Office and ERP systems.
• Strong problem-solving skills to effectively resolve discrepancies.
• Discreet and tactful in handling confidential information.
• Professional appearance.
• Willingness to travel as needed, less than 5% of time.

Preferred Experience (Not Required):

• Knowledge of Prevailing Wage, insurance certificates, OCIP, and Workers' Compensation.

Employee Benefits 

• Blue Cross Blue Shield (PPO) - Medical Insurance, Dental Insurance, Vision Insurance 

• Short Term Disability 

• Long-Term Disability 

• Group Life/ AD&D 

• Voluntary Life Insurance 

• Employee Assistance Program (EAP) 

• Supplemental Insurance - Short-Term Disability, Accident Insurance, Cancer, Lump-Sum Critical Illness 

• Healthcare Flexible Spending Account (FSA) 

• Dependent Care Flexible Spending Account (FSA) 
• Retirement/401k with an employer-matched contribution.

$30-36/hour 

In office Hours: 8 am to 5 pm with flexibility

Responsibilities

We're looking for a Product Designer to join our Design team and help shape how users interact with Workato's platform across multiple product areas.

Workato sits at the intersection of powerful automation capabilities and approachable design. You'll work on features spanning builder experiences, platform capabilities, data orchestration, and API management—areas where users are solving real business problems through automation. Your job is to translate that technical depth into clarity, helping both technical and non-technical users build sophisticated automations with confidence.

You'll partner with product managers, engineers, researchers, and other designers across various product areas. We're looking for someone who's energized by technical complexity, comfortable navigating unfamiliar domains, and excited to make powerful tools feel simple.

This is not a pixel-pushing role. We're looking for someone who thinks deeply about how things work, asks good questions, and sweats the details that make an experience feel seamless.

• Own design end-to-end for features across multiple product areas—from early concept exploration to detailed specs and implementation support.
• Design intuitive interfaces for technically complex workflows, making powerful capabilities feel approachable.
• Partner closely with product managers and engineers to define requirements, shape solutions, and ensure what ships matches the design vision.
• Create flows, wireframes, and high-fidelity mockups in Figma that communicate both the big picture and the interaction details.
• Collaborate with researchers to understand user needs and validate design decisions.
• Work with other designers to give and receive feedback, contributing to a culture of craft and continuous improvement.
• Incorporate AI-assisted capabilities into your features thoughtfully, helping users leverage automation intelligence where it adds value.

Requirements

Qualifications / Experience / Technical Skills

• 2+ years of experience designing digital products, ideally in enterprise SaaS, developer tools, or technically complex domains.
• A portfolio that shows how you've tackled complex problems—bonus points for work involving workflows, data pipelines, integrations, or technical configuration interfaces.
• Technical fluency—you're comfortable working on features that involve concepts like data transformations, API configurations, and automation logic. You don't need to code, but you should be able to get up to speed quickly on how systems connect and why users care.
• Strong interaction design instincts. You think in flows, states, and edge cases—not just screens.
• Experience working closely with engineers and understanding implementation constraints.
• Clear communication skills—you can articulate your design rationale and adapt based on feedback.
• Comfort with ambiguity. You can make progress even when requirements aren't fully defined.
• Proficiency in Figma for design and prototyping. Experience with tools like Framer, Cursor, or HTML/CSS prototyping is a plus.
• Familiarity with accessibility best practices (WCAG) is a plus.

For California & New York applicants, the pay for this role begins at $110,000.

To stand out in our hiring process, please take the time to respond to the Job Application Questions below with concise yet informative answers. All submissions are personally reviewed by the Hiring Team, not evaluated by AI.

Job Req ID: 2328

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We pursue society’s most critical safety and justice issues with an ecosystem of cutting-edge devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other.
Life at Axon is fast-paced, challenging, and deeply rewarding. Here, you’ll take ownership and drive real change. You’ll grow constantly as you solve meaningful problems for a mission that matters at a company where you matter.

Your Impact

Join Axon’s Business Solutions team as a Business Solutions Architect / Product Manager responsible for Axon’s Finance Systems portfolio. This role owns delivery and ongoing product management for critical finance platforms that support close, consolidation, revenue recognition, compliance, and financial reporting. In the near term, you will lead two high-visibility initiatives: the implementation of Axon’s Finance & Accounting Consolidation platform and a major RevStream upgrade. Over time, you will operate as the product owner for assigned finance systems, shaping roadmaps, prioritizing investments, and ensuring measurable business outcomes across Finance. You will partner closely with Finance, Accounting, Revenue Operations, Tax, IT, Engineering, and Enterprise Architecture. You own what gets delivered and why; technical teams own how it is built.

What You’ll Do

Location: This role is based out of our Seattle, WA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesday through Friday, with flexibility to work remotely on Mondays. We believe connection fuels innovation, and our in-office culture is designed to support meaningful teamwork and mentorship.
Reports to: Director, BSA
Direct Reports: None

Product & Program Leadership

• Act as the product manager and delivery lead for Axon’s Finance Systems, including consolidation, revenue, close management, and reporting platforms.
• Lead the Finance & Accounting Consolidation implementation end-to-end: scope definition, roadmap planning, delivery execution, stakeholder alignment, and value realization.
• Own the RevStream upgrade and future revenue system enhancements, ensuring alignment with revenue recognition standards and Finance strategy.
• Translate complex finance, accounting, and compliance requirements into clear product requirements, prioritized backlogs, and phased delivery plans.
• Drive cross-functional execution across Finance, IT, Engineering, Data, and external vendors.
• Own release planning, UAT strategy, cutover readiness, and post-implementation adoption.
• Ensure regulatory, statutory, and tax requirements (GAAP, statutory reporting, GAAP-to-Tax, Pillar 2, revenue recognition) are embedded into product scope and validated.

Product Ownership & Governance

• Serve as the system/product owner for assigned Finance Systems, accountable for roadmap prioritization, tradeoffs, and platform health.
• Establish governance for finance system changes, data quality, financial hierarchies, and master data in partnership with Finance and MDM teams.
• Partner with solution architects and engineering leaders to review designs and manage dependencies (without owning technical architecture).
• Define success metrics, track adoption, and communicate outcomes, risks, and tradeoffs to Finance and IT leadership.
• Identify opportunities to reduce manual effort, improve controls, and scale finance operations through automation and workflow improvements.

What You Bring

• Bachelor’s degree in Finance, Accounting, Information Systems, or related field (or equivalent experience)
• 8+ years of experience in finance systems, business systems product management, or enterprise delivery roles
• Deep understanding of financial close, consolidation, revenue recognition, reconciliations, and statutory reporting
• Proven experience owning complex finance system initiatives (e.g., consolidation platforms, revenue systems, close automation)
• Experience with platforms such as OneStream, Oracle EPM, Workiva, BlackLine, RevStream, or similar finance tools
• Strong product management capabilities: roadmap ownership, backlog prioritization, stakeholder alignment, UAT leadership, and phased delivery
• Technical fluency with ERPs and analytics platforms (D365 F&O, Snowflake, Power BI, Sigma) sufficient to partner successfully with engineering and data teams
• Ability to operate autonomously on ambiguous, high-impact initiatives
• Strong communication skills and executive presence; comfortable presenting recommendations and tradeoffs to senior stakeholders
• Collaborative, outcome-driven mindset with a passion for continuous improvement

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Location(s): US (remote), Boston (hybrid), or New York (hybrid)

Bready* to make a change?

Now, more than ever, the Toast team is committed to our customers. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future.

Who We Are

The Websites team is responsible for advancing and supporting Toast’s website design and hosting product, as well as working closely with the integrated Online Ordering product/team. This group is highly product oriented, with a laser-focus on creating top tier consumer experiences for restaurants and their guests. Our product-line is relatively new but already used by millions of restaurant goers each day, so be prepared to innovate on products at a huge scale while ensuring stability and scalability.

About this roll* (Responsibilities)

In this role, you'll get to work on a wide variety of projects, using your technical chops to influence not just the code, but also product and business strategies. This is a golden opportunity for a hands-on, entrepreneurial engineer who thrives in a modern tech stack environment and loves solving real-world problems through technology. You’ll run experiments, iterate quickly, and have a strong voice in shaping the future of online ordering and Websites here at Toast.  Here’s what you’ll be doing:

• Design, scope, and implement cutting-edge solutions using a mix of technologies.
• Raise the bar to boost quality, performance, usability, and scalability of the Websites product.
• Collaborate closely with Design and Product stakeholders to chase product-market fit.
• Drive discovery of high-impact opportunities with your team and turn them into reality.
• Be an awesome teammate who’s all in on collaboration and collective success.
• Work across teams to ensure that every part of our product ecosystem works seamlessly together to deliver the best possible experience for our customers.

Do you have the right ingredients*? (Requirements)

• 8+ years of experience developing fullstack web applications
• Proficient in backend technologies like Java/Kotlin and Node.JS.
• Skilled with frontend frameworks like React or Angular, and CSS frameworks like Tailwind or Bootstrap.
• Experienced in building on AWS, with tools like Docker and Git.
• Comfortable turning high-fidelity UX designs from Figma into reality.
• Adept at designing databases and architectures that scale and perform well.
• Passionate about writing testable code, with experience in API design and unit/integration testing.
• Thrive in a collaborative, team-based environment where you ship features together.
• Passionate about making users happy and seeing people use your product in the wild.
• Embrace the agile mindset—ship quickly, iterate, and refine.
• Harness AI to supercharge your output and push the boundaries of what our product can do.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

POSITION SUMMARY: 

The Clinical Support Specialist (“CSS”) role is designed to provide both onsite/in-person clinical facilitation and remote administrative duties. In person, a CSS works with a clinician to facilitate care visits for patients. Remotely, a CSS works on administrative duties that include, but are not limited to, chart preparation and Behavioral Health Integration. Please Note- while it is possible that the role may have the potential of becoming hybrid, this is currently anticipated to be full time onsite with our partnering facilities and not remote at this time.

ESSENTIAL FUNCTIONS:

Onsite Clinical Facilitation

• Assisting patients by offering education related to their behavioral health visits, whether the treating clinician is conducting the visit in person or via telehealth
• Providing technical support and assistance for telehealth visits to include room and equipment preparation
• Supporting clinicians by accessing vitals and other relevant data from the facility’s EMR
• Procurement of patient referral documents as needed
• Acting as a liaison between the clinicians and the facility staff
• Interacting with staff and/or family members as necessary
• Maintaining responsibility for proper handling and cleaning of MTC Care equipment

Behavioral Health Integration (“BHI”)

• Completing assigned number of BHI cases within the required timeline by gathering necessary information from patient medical records and entering it into the company’s BHI system/software.

Clinician Support

• Providing assistance to assigned clinicians by accessing the facility’s EMR and recording relevant data into our EHR system in preparation for the clinical visit
• Working closely with the clinician to assure that patient visits run smoothly and efficiently

GENERAL REQUIREMENTS:

All Clinical Support Specialists are expected to perform all of the core functions as described above as assigned. Each individual role may change from time to time depending on scheduling, the needs of our facility partners, clinician needs, and changes in the healthcare industry.

EDUCATION, EXPERIENCE AND LICENSING:

• Minimum High School Diploma required
• 1+ year in a healthcare setting preferred, but not required
• Medical Assistant or CNA certification a plus

KNOWLEDGE, SKILLS AND ABILITIES:

• Basic working knowledge of medical terminology
• Experience in the use of online healthcare tools
• Proficiency in Microsoft Office Suite – Outlook, Word, Excel
• Ability to maintain full confidentiality and compliance with sensitive medical information, including but not limited to HIPAA protected information and PHI.
• Commitment to providing platinum-level customer service and communication
• Ability to embrace a company culture of caring and kindness

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:

• A dedicated home office space with a closing door that is free from distractions and meets HIPAA and PHI standards
• A reliable home internet connection
• A valid driver’s license and reliable mode of transportation
• The ability to travel up to 1 hour in any direction from home office to cover clinics when needed
• Ability to stand, walk, see, speak, hear – both in person and remotely; use hands, fingers to type or use manual equipment, reach with hands and arms. Regularly required to stoop, bend, crouch. Specific vision requirements include close-up corrected vision
• Must be able to lift, push, pull up to 30 lbs. without restrictions
• Ability to remain sedentary for long periods of time while working on administrative tasks
• May be exposed to bodily fluids, viruses or other infectious diseases within a healthcare facility
• Potential exposure to cleaning chemicals used within a healthcare facility

DISCLAIMER:

This description is not a complete listing of every responsibility, task, and requirement for a Clinical Support Specialist. MTC Care reserves the right to add, delete, or re-assign portions of this description at any time based on business and patient needs.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

We are looking for a Lead ServiceNow Software Engineer who excels at architecting, driving, and governing a strategic ServiceNow platform for 6,000+ users. This role demands technical leadership, the ability to deliver complex initiatives on aggressive timelines, superior prioritization (evaluating business value, risk, and long-term impact), and exceptional collaboration and influence skills.

You will serve as the top-tier technical escalation point, lead large ServiceNow project initiatives, provide mentorship and guidance to the team, lead cross-functional discussions, make final architecture and design decisions, drive platform-wide initiatives, and ensure solutions are scalable, secure, maintainable, and aligned with enterprise strategy.

A day in the life (Responsibilities) 

• Consult on the ServiceNow platform strategy, ensuring scalable, secure, and maintainable solutions for high priority initiatives
• Lead development of complex, platform-wide initiatives, driving execution from design through implementation
• Serve as the top-tier technical escalation point, resolving complex issues across the platform and integrated systems
• Encourage and help implement the use of development standards, architecture principles, and best practices to ensure high-quality, consistent solutions
• Design and oversee integrations with enterprise systems (e.g., identity, HR, and access platforms), while considering reliability, scalability, and performance
• Partner with cross-functional stakeholders to translate business needs into technical solutions
• Mentor and guide engineers, facilitating code and architecture reviews to elevate team capability
• Drive platform innovation and continuous improvement, including automation, AI capabilities, and enhanced user experience

What you'll need to thrive (Requirements)

• Deep expertise in the ServiceNow platform, including advanced scripting, custom application development, modular frameworks, and performance optimization.
• Extensive experience architecting multi-system integrations (REST/SOAP, spokes), ideally including Okta, Workday, and SailPoint.
• Design enterprise-grade data models that align with frameworks like CMDB and CSDM.
• Offer technical and architectural guidance to the ServiceNow process and initiatives by influencing platform design and leading key projects to build scalable, secure solutions.
• Strong proficiency in JavaScript, HTML/CSS, Angular, React, Employee Center development (widgets and UI components), and modern UI/UX patterns.
• 7+ years of progressive ServiceNow development experience, including leading large-scale or platform-wide initiatives in an enterprise setting.
• Proven ability to suggest technical standards, lead code and architecture reviews, and mentor senior and junior engineers.
• Exhibits exceptional communication skills, confidently representing the team to senior stakeholders, explaining complex designs, and guide discussions. 
• Achieved at minimum the ServiceNow Certified System Administrator (CSA) certification.

What will help you stand out (Nonessential Skills/Nice to Haves)

• Experience integrating complex workflows between ServiceNow and Slack.
• Hands-on experience with NowAssist for AI-driven automation and productivity.
• Additional certifications (CAD, Application Developer, etc.) strongly preferred.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Role overview

CarGurus is looking for a Senior User Experience Designer to lead the evolution of our design system to enable faster, more consistent product development across all products and platforms. Ultimately, you will empower our designers and engineers with a high-leverage single source of truth that multiplies output and streamlines the entire development lifecycle. You are the keeper of shared standards — the person who makes it easier for every designer and engineer to ship better work.

What you'll do

• Define, maintain, and evolve components, patterns, and interaction standards that serve the full product surface.
• Partner closely with Engineering on system implementation, architecture decisions, and handoff processes.
• Proactively identify gaps by monitoring how the system is used across products, and close those gaps before they become workarounds.
• Reduce redundant design and development work by standardizing the most common solutions.
• Support design and engineering teams in adopting the system effectively, through documentation, reviews, and direct collaboration.
• Govern the contribution process: how changes get proposed, reviewed, and approved.
• Maintain a healthy system backlog and triage incoming requests with clear prioritization.

What you'll bring

• 7+ years of experience in UX/product design, with at least 4 years focused on design systems
• Proven expertise working with Figma variables and component architecture, including how they map to coded token structures.
• Working knowledge of front-end fundamentals (HTML, CSS) 
• Experience dealing with accessibility standards (WCAG 2.1 AA) and how they inform component design and documentation.
• Strong systems thinking; you naturally see patterns, spot inconsistencies, and design for reuse.
• Demonstrated experience building and scaling a design system, ideally at a product company with multiple teams.
• Ability to balance consistency with flexibility; you know when to standardize and when to leave room for product judgment.
• Comfort working closely with Engineering, including familiarity with how design tokens, component libraries, and handoff tooling work in practice.
• AI-first mindset by proactively integrating LLMs and automation into the design system workflow to reduce manual friction, while maintaining a critical eye for quality and system integrity
• Clear communicator and cross-team influencer — you can get alignment from designers, engineers, and PMs without authority.
• Detail-oriented and reliable; teams depend on the system being accurate and well-documented.
• Comfortable in a governance role: setting standards, running reviews, and saying no when the system integrity is at stake.

Nice to haves

• Hands-on experience with design token pipelines and tooling (e.g., Style Dictionary, Theo, or equivalent).
• Certification in IAAP/WAAS is a distinct advantage.
• Experience with component library tooling, including writing or reviewing component documentation at the code layer.
• Familiarity with version control (Git) and how design system changes move through a development workflow.
  
  

Senior Digital Designer, Digital + Brand
US-based, remote position

Real Chemistry is looking for a Senior Designer, Digital & Brand who knows great design isn’t just about making things look good. It’s about creating work with clarity. This role is for a designer who obsesses over the details and keeps asking “what if?”

Your mission:

Help us create work that people remember.

We’re looking for a Senior Designer, Digital + Brand who knows great design isn’t just about making things look good. It’s
about creating work with clarity. This role is for a designer who obsesses over the details, keeps asking “what if?” and can
move fluidly between digital experiences and brand expression.

Your mission is to create standout digital work that connects with people — all in service of making the world a little
healthier.

Who you are:

You’re design-obsessed and deeply invested in craft. You live and breathe creativity and care about quality. You have a
strong foundation and know the essentials inside and out: hierarchy, pacing, scale, composition and typography. You
understand how to use grids and when to break them. And more than shaping how something looks, you think about how
people move through the experience, engage with it and respond to it.

You also know how to translate brand ideas across formats. You’re comfortable developing visual identities, extending
brand systems and designing polished print materials with the same level of rigor you bring to digital work. You
understand that the best designers don’t think in channels — they think in systems, stories and how a brand shows up
consistently everywhere.

You bring your own ideas to the table, but you also take direction well and use feedback to make the work better.

And yes, your biggest weakness might be that you won’t stop until it’s right.

What you’ll do:

• Bring ideas to life through strong visual thinking, storytelling and execution across digital and brand
touchpoints.
• Design campaign websites, microsites and landing pages that are visually compelling and designed to perform.
• Develop and extend brand identities across campaign and corporate expressions.
• Design with user behavior in mind by thinking through how people engage.
• Think beyond the static layout, you’ll design for responsive behavior across desktop, tablet, and mobile.
• Create page layouts and content systems that guide users through a clear story.
• Translate strategic and verbal ideas into ownable visual territories, identity directions and design frameworks.
• Create flexible visual systems that maintain consistency across web, social, print and experiential applications.
• Contribute to design concepting and development, not just execution.
• Collaborate closely with writers, strategists, UX partners, developers and creative leads.
• Stay immersed in design, branding, digital and AI trends.
• Be a student of the craft: experiment with it, master it, enjoy it and help protect it.

Qualifications:

• A compelling portfolio highlighting expertise in digital design, branding, typography and foundational design
principles across both screen and print.
• 5+ years of experience in digital, brand or integrated design roles.
• Strong experience designing websites, landing pages and responsive digital experiences.
• Experience developing brand identities, extending visual systems and applying them across a range of
touchpoints.
• Understanding of digital best practices, including accessibility, responsive behavior and build feasibility.
• Expertise in design software (Adobe Creative Suite, Figma, etc.) and familiarity with AI design tools.
• Strong communication skills and the ability to clearly present design thinking and rationale.
• Comfortable collaborating with developers and speaking build language.
• Working knowledge of HTML and CSS, with the ability to design in a way that is informed by real-world web
behavior and constraints.
• Strong communication skills and the ability to clearly present design thinking and rationale.
• Experience creating prototypes.
• Bonus: Experience in agency environments.

Pay Range: $95,000-$120,000
This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. 

Role overview

CarGurus’ Front End Platforms team is hiring an Engineering Manager. The Front End Platform team plays a key role for CarGurus to operate at scale and improve developer efficiency. We are constantly modernizing our technology platform and are looking to define key architectural capabilities, and guide development teams on their successful implementation. The team’s mission is to enable teams to build performant and scalable UIs and lead best practices for Front End Engineering.

What you’ll do

• You’ll manage a team of talented engineers while providing technical leadership and mentorship to the broader team.  Your team is primarily responsible for maintaining our design system and our microservice template for building isomorphic Remix and React applications. 
• Your team’s mission is to enable engineering teams to build highly-performant, scalable, excellent products through advocating for architectural standards and providing common UI libraries and tooling.
• This is a highly visible role that requires you to facilitate and collaborate on multiple cross-team projects at the same time. You will use your leadership expertise to drive groups with disparate interests to decisions, seeing those through to impact. You will make pragmatic decisions, balancing strategic and tactical needs. You will help senior leadership manage risk and make sure we are making the right trade-off decisions.
• Coach your team to accurately estimate and prioritize units of work and drive the incremental release of moderate to large sized projects.  
• Partner with your product manager to define the team’s roadmap.
• Contribute to high level architectural discussions and decisions across multiple areas and teams. 
• Be deeply engaged in the full development lifecycle designing, developing, testing, deploying, maintaining, monitoring, and improving software
• Advocate for new technology and new methodologies
• Have fun as you continuously learn and expand your and your team’s capabilities

What you’ll bring

• Expertise with JavaScript and/or TypeScript, NodeJS Frameworks and libraries, and React
• Direct experience with Remix or Next is a huge advantage.
• Highly proficient with HTML and CSS
• Excellent communicator who can tailor messaging based on audience, which can range from junior engineers to senior business leaders to third-party vendors
• People-focused technical leader with 2+ years of experience
• 5+ years of product software development experience at scale
• Provides constructive and timely performance evaluations
• Strong project management skills, experience with Agile methodologies
• Excellent collaborator with proven experience working in a cross-functional team including Product, Design, Analytics, Marketing
• Detail oriented leader who makes data-driven decisions