Future T3 Technology Support Opportunity with EquipmentShare!

EquipmentShare is accepting applications for future T3 Technology Support openings in the Kansas City, KS area.

EquipmentShare is searching for a T3 Technology Support Associate I for our corporate office in Columbia, MO, to support our team as the department continues to grow.  

JOB SUMMARY

The primary responsibility of the T3 Technology Support Associate I is to consistently provide exceptional service and support to EquipmentShare’s internal and external customers in a multi-channel environment. Establish and maintain excellent working relationships with rental markets, T3 customers and help facilitate support requests throughout EquipmentShare. As a primary customer-facing role, the ability to provide professional, exceptional, timely and accurate service to internal and external customers is critical to the success of this position.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Perform job duties in accordance with EquipmentShare's vision, mission, and values, as well as mandated state and federal laws and requirements at all times.
• Provide excellent customer service for EquipmentShare's customers when responding to customer inquiries via telephone, chat, and email in an accurate, timely and professional manner within established quality and service standards.
• Establish and maintain professional working relationships with internal and external customers, and work collaboratively with co-workers to achieve departmental and company goals and standards.
• Utilize exceptional listening skills to understand customer needs and follow-up with a customer centric response in recommending the correct solutions.
• Utilize product knowledge and appropriate resources to offer efficient and effective technical support and decision-making in the process of troubleshooting the T3 Platform for internal and external customers.
• Enhance industry and technical knowledge through actively participating in learning and growth opportunities.
• Perform other duties and responsibilities as assigned.

QUALIFICATIONS: 

Education:

• High-school diploma at a minimum, Associates Degree or above is highly desired.

Licenses:

• None

Language Proficiency:

• Ability to read and comprehend basic/complex communication in written or verbal sources.
• Ability to communicate effectively in English and in written or verbal form, using correct grammar, punctuation, spelling, and sentence structure.

Skills:

• A passion for helping others and a willingness to go the extra mile in providing nothing less than exceptional service and a positive customer experience.
• Strong organizational skills with attention to detail and accuracy.
• Ability to multi-task and maneuver through various programs and applications while providing timely and superior service to customers.
• Excellent verbal and written communication skills.
• Working knowledge of G-Suite, including Gmail, Google Docs, Sheets, and Drive.
• Accept responsibility for actions when necessary and learn from mistakes.
• Ability to be flexible - adapt to change in a positive manner.
• Ability to work quickly and think logically, especially under pressure.
• Ability to reason with difficult and/or upset customers in a courteous and professional manner.
• Self-starter with an ability to acquire new skills in a proficient manner, and a strong, positive work ethic that contributes to the vision of the department and the company as a whole.
• Must possess a professional yet enthusiastic and friendly demeanor.
• Ability to maintain a high level of confidentiality on sensitive topics.

Physical Requirements:

An employee in this position will sit, move about, speak on the telephone, work on the computer, handle files and papers, reach into file cabinets, retrieve supplies from storage shelves, lift up to 20 pounds, and make copies.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Why We’re a Better Place to Work

• Competitive salary.
• Medical, Dental and Vision coverage for full-time employees.
• 401(k) and company match.
• Generous paid time off (PTO) plus company paid holidays.
• Stocked break-room and full kitchen, chef prepared meals daily (breakfast and lunch).
• State of the art onsite gym (Corporate HQ) with instructor led-courses/Gym stipend for remote employees.
• Seasonal and year round wellness challenges.
• Company sponsored events (annual family gatherings, happy hours and more).
• Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year. 
• Opportunities for career and professional development with conferences, events, seminars and continued education. 

About You 

Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that’s long been resistant to change. 

EquipmentShare is committed to a diverse and inclusive workplace. EquipmentShare is an equal opportunity
employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation,
protected veteran status, disability, age, or other legally protected status.

As our Sr. Technical Project Manager you will… 

Lead the planning and delivery of internal digital, web, and systems initiatives that support the agency’s operations and long-term scalability. Sitting within the Enterprise Operations team, this role works at the intersection of business needs, technical execution, and operational rigor.

You will partner closely with leadership, Tech Ops, and cross-functional teams to turn complex requirements into clear plans, coordinate delivery across multiple workstreams, and help ensure internal tools and platforms are effective, scalable, and well managed. This role is ideal for someone who brings strong project management discipline, technical fluency, and experience operating in an agency environment where priorities move quickly and teams must stay highly aligned.

Be Accountable and Responsible

• Own the end-to-end coordination of internal technical projects, including scoping, estimates, timelines, budgets, dependencies, risks, and change management
• Act as a key bridge between leadership and technical teams, translating business priorities into structured execution plans and communicating delivery status, tradeoffs, and risks clearly
• Partner with Tech Ops and other internal stakeholders to support the delivery and ongoing evolution of internal platforms and tools, including the MERGE Website, AI Garage, Intranet, and other operational systems
• Coordinate projects across website development, CMS environments, custom applications, internal tools, and marketing technology platforms
• Support work involving enterprise and marketing systems such as Salesforce, Adobe, HubSpot, ERP and CRM platforms, and other connected applications
• Bring structure to project delivery across teams by leading planning, estimation, documentation, status reporting, and meeting execution
• Manage resource planning and capacity coordination across disciplines, helping assign work realistically, balance priorities, and maintain delivery momentum without overloading teams
• Identify risks, blockers, and scope issues early, and work with stakeholders to resolve them before they impact budgets, timelines, or quality
• Track project financials, actual hours against plan, and scope changes to support sound operational decision-making and overall delivery health
• Help enforce consistent agency delivery practices and align project execution with established PMO standards and best practices
• Identify opportunities to improve workflows, strengthen team coordination, and support the implementation of more efficient or AI-enabled operational processes where appropriate

What success looks like

• Internal projects are delivered with clear plans, realistic timelines, and strong coordination across teams
• Leadership and stakeholders have visibility into progress, risks, resource needs, and scope changes throughout the project lifecycle
• Resource planning is proactive, balanced, and responsive to changing priorities 
• Delivery processes become more consistent, efficient, and scalable over time, with lessons learned shared across teams
• Internal platforms and operational systems are supported by disciplined project execution that improves usability, reliability, and business value

These are the qualifications we’re looking for

• 6+ years of experience in technical project management, digital operations, or similar, within an agency, enterprise, or complex cross-functional environment
• Strong experience managing technical projects from kickoff through delivery, including scoping, estimation, scheduling, budgeting, risk management, and stakeholder communication
• Proven ability to work across disciplines such as Engineering, Creative, Data, Client Experience, Finance, Talent, and Operations to align delivery with broader business goals
• Experience with resource planning, capacity management, and coordinating work across multiple teams and competing priorities
• Familiarity with website development, CMS platforms, marketing technology ecosystems, custom applications, and internal business systems
• Working knowledge of modern software delivery practices and the SDLC, including Agile, Waterfall, and evolving AI-enabled workflows
• General familiarity with technical environments such as GCP, Firebase, CRM and ERP systems, and integrated marketing platforms
• Ability to translate technical constraints into business implications and communicate effectively with both technical and non-technical stakeholders
• Strong judgment, organization, and follow-through, with a practical approach to solving problems and improving how work gets done
• Familiarity working in environments with data privacy, security, and compliance considerations such as GDPR, SOC2, and CCPA

At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices.

The salary range for this role is $89,000 - $118,000 based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.  

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

#LI-DP1

#LI-HYBRID

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

As an SMB Flex Territory Sales Account Executive, you will be part of a team that is transforming the way restaurants operate. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your local area. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion and expertise to help us build the Toast brand in your geographic territory. 

This is a Flex field sales opportunity based out of a personal home office. You must live local to the Central region, or be willing to relocate to the area. This role requires travel apx 30% of the time.

A day in the life (Responsibilities)

• Generate list of prospective restaurants and manage the entire sales cycle from initial call to close 
• Conduct demos and develop a solution that best meets the prospect’s needs 
• Partner with teams across the business to ensure that expectations set during the sales process are met in delivery
• Leverage Salesforce (our CRM) to manage all sales activities
• Understand the competitive landscape and determine how to best position Toast in the market

What you'll need to thrive (Requirements)

• 1+ years of experience in a sourcing or closing sales role, restaurant operations, or a relatable field and industry
• Since this is a field position, you must have reliable transportation (will reimburse for mileage)
• Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels
• Proven track record of success in meeting and exceeding goals
• Ability to work in a fast-paced, entrepreneurial and team environment
• Self-motivated, creative, and flexible
• General technical proficiency with software

What will help you stand out (Nonessential Skills/Nice to Haves)

• Experience with Salesforce CRM
• Sandler Sales Training

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

About the Role

As a Channel Sales Manager, National Partners (Midwest) you'll be pivotal in scaling Verkada's reach and impact by developing and managing a network of high-performing LVARs (large value-added resellers). You'll be responsible for driving net new business through the channel—building pipeline and executing strategic plans that result in measurable growth.

This individual contributor role requires strategic thinking and hands-on execution as you collaborate across sales, marketing, and partner teams to grow Verkada’s presence nationally. 

What You’ll Do

In this role, you’ll be at the heart of Verkada’s mission, working hand-in-hand with our sales teams to drive growth and success with channel partners. You’ll be responsible for building pipeline and generating net new business through reseller partners while executing a best-in-class channel strategy. Here’s what you’ll own:

• Drive Net New Pipeline: Proactively identify and generate pipeline with named strategic Large VARs. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
• Execute National Channel Strategy: Develop and manage a focused partner business plan for your territory that aligns with Verkada’s overall GTM objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability across all levels.
• Collaborate Cross-Functionally: Work closely with Verkada’s internal sales, marketing, and pre-sales teams to drive joint activities, including partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insight: Conduct regular QBRs and ad-hoc business reviews with partners to align on priorities, track performance, celebrate wins, and identify opportunities for improvement.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritize Verkada in key deals and business planning efforts. Leverage insights from the field to recommend improvements to Verkada’s channel tools, incentives, and partner program offerings.
• Drive Awareness and Demand: Lead and participate in regional in-person and virtual events to grow Verkada’s brand awareness, build community, and strengthen relationships with key partner contacts and stakeholders.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in your region—from onboarding and enablement to pipeline development and revenue realization.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Experience & Success: 5+ years of channel sales or partner management experience with a strong track record of building new business via Security Integrators or IT LVAR partners. Experience managing and growing partners: Sentinel, NTT, World Wide Technologies, AHEAD, or Marco Technologies is highly preferred.
• Recognition, such as President’s Club, is a plus.
• Strategic & Creative Thinking: A process-driven approach, complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship-Builder: Ability to influence and engage across all levels—from partner sales reps to executive leadership.
• Technical Fluency: Comfortable navigating product discussions and sales operations. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills with sharp attention to detail and a professional presence.
• Midwest based (near a major city/airport): Must be open to 50% travel across the country.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend 
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

About the Role

We are seeking a hardworking, driven individual with superb energy, passion and experience driving new business acquisition in the State and Local (municipalities of 250k+ populace and city gov with 500k+ populace). This person will join a growing Public Sector Field Sales team and will cover the Kansas, Nebraska, and Missouri region. The Enterprise Account Executive will play an integral role in developing the territory and will focus on formulating and executing a sales strategy within an assigned territory, resulting in new customer acquisition and revenue growth.

With Verkada’s consistent year over year growth, now is the perfect time to join the sales team. This is an outstanding career option for an enthusiastic sales professional looking to further their career in a fast paced dynamic environment while also being part of a rapidly growing start-up.

This position reports to the Regional Sales Director (Enterprise, North Central - SLED).

What You'll Do

• Develop and Implement a comprehensive territory plan
• Manage the entire sales process to ensure delivery against key performance metrics and quota, with a strong emphasis on net new business sales. This includes prospecting and outreach to new SLED business opportunities providing product demos, product trials, and strategic negotiations with customers and channel partners
• Meet or exceed individual targets and contribute to the overall team and company success. Proven ability to proactively penetrate new, untapped markets with greenfield accounts and achieve a quarterly quota of at least 1 qualified net new logo
• Initiate and manage expansion discussions to drive customer retention. This includes identifying customers’ goals and requirements, including budgetary constraints and key decision makers
• Devise a comprehensive customer acquisition strategy and partner with Verkada’s channel partner sales organization to establish channel partner initiatives that result in a minimum of 5 deal registrations each quarter
• Drive business growth and enhance market presence through a combination of customer engagements, marketing campaigns, executive briefings, industry conferences, events and market sector knowledge/intelligence 
• Gain an in-depth and detailed understanding of Verkada’s business and products to confidently sell to states, cities, counties, education agencies and special districts within your territory
• Create effective presentations and proposals; create urgency to drive deal closure, negotiate pricing and contractual agreements
• Provide account analysis, quarterly business reviews, and accurate revenue forecasts
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration

What You Bring

• 5-10+ years of quota-carrying software/hardware technology or channel sales with focus on building a greenfield territory and landing new business; 2+ years selling technical solutions or products to the Public Sector (SLED, Local Government, Municipalities) is a plus
• Proven track record of success in a sales-driven organization selling a highly complex technical solution (with the awards and references to prove it) 
• Willingness to have a strong field presence multiple days per week; Must live in territory & willingness to travel up to 50% 
• Possess a hunter sales mentality with a strong desire to be successful, and have a proven track record of prospecting, closing new logos, and landing major accounts against incumbents 
• Customer-focused with extensive experience developing customer relationships within SLED accounts. This includes relationships with Government Agencies, Higher Education Institutions, Solutions Partners, and Resellers 
• Experience managing longer, complex sales cycles This includes navigating the complexity of multiple buying stakeholders and the nuances of government and education buying 
• Experience collaborating with an internal channel partner team to sell through and with channel partners is a plus
• Relevant software or hardware industry experience in any of the following domains; security software or hardware, computer networking and “how the internet works”, subscription, SaaS, or Cloud software is a plus
• Strong knowledge and execution of MEDDIC is highly preferred
• Self-motivated, tenacious, confident, with a willingness to engage in prospecting to maintain individual funnels as expected 
• Intellectually curious High IQ, EQ and self-awareness
• Excellent communication skills (verbal and written) with peers, customers, and partners
• Thrive working in a fast paced dynamic environment with a strong sense of urgency
• BS/BA degree strongly preferred

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

Who We Want:

The Production Operator is responsible for loading component parts into automated assembly while adhering to quality and efficiency standards.

What You'll Do:

• Utilize PLEX to load inventory to the cell, load components, record production, pack per instruction, make labels and document issues with parts or machinery.
• Escalate down machinery, and poor-quality parts to Team Leaders and/or Supervisors.
• Ensure that all products comply with check sheets and work instructions.
• Document inspection results, and non-conformances.
• Maintain a clean and organized work area.
• Support internal and external audits as needed.
• Continuously identify opportunities for quality and process improvements.
• Cross train on various work centers as required
• All other duties as assigned

When and Where:

This will be a 1st Shift / 6am - 2:30pm M-F (over time as needed) position located at our Plant in Kansas City, MO. 

Occasionally, this may require you to arrive early, stay late, or work on weekends, outside of our regular hours, to ensure we successfully meet customer needs, deadlines, or urgent requests. 

What You Need to Have:

• Must be 18 years of age or older
• High school diploma or equivalent.
• Able to stand for 8-10 hours a day and be physically capable of performing the essential functions of the position, with or without reasonable accommodation.
• Ability to read, write, speak, and understand English at a level sufficient to safely and effectively perform job duties, including following work instructions, safety procedures, and company communications.
• 6 months of manufacturing experience preferred.
• Strong attention to detail and ability to detect defects.
• Ability to read and interpret operator instructions, inspection check sheets, and quality alerts.
• Basic computer skills for data entry.
• Good verbal and written communication skills.
• Ability to work independently and as part of a team.
• Ability to stand for extended periods.
• May require lifting up to 30 pounds.
• Manual dexterity and visual acuity required

As an ACD, Art, you will... 

Work with your creative partner to ideate concepts, build brands, and execute designs for a variety of communications, both print and digital. You will create solutions that have a business impact on our clients and a meaningful impact on people. Your role is to consistently create and inspire others to deliver world-class, unexpected creative solutions and narratives that are strategically rigorous and executionally efficient.

Be Accountable and Responsible for:

• Brand Architecture: Architect the visual systems, design languages, and structural messaging frameworks for diverse life sciences clients.
• Modular Systems: Build modular, scalable brand platforms that maintain brand integrity across channels and customers for high-volume personalized content.
• Scientific Translation: Translate complex clinical data and brand strategies into compelling visual narratives and persuasive stories.
• Creative Collaboration: Partner across disciplines (Art and Copy) to create foundational creative stories and systems that set the standard for all tactical executions.
• Systems-First Oversight: Oversee creative output to ensure a "systems-first" approach to all design and copy development.
• Insight-Driven Design: Collaborate with strategy and other departments to ensure communications are rooted in deep customer insights.
• Client Stewardship: Navigate senior-level creative reviews with a focus on strategic solutions and establishing scalable brand platforms.
• Leadership and Mentorship: Supervise the work of others—generally 2–4 employees—mentoring junior and mid-level creatives toward systematic, foundational thinking.
• New Business: Contribute to new business pitches from insight-gathering and strategic development through concept creation and client presentation.

These are qualifications we are looking for:

• 8 plus years of proven experience in art direction and design leadership within an AOR agency or design firm
• Bachelor’s degree in English, Journalism, and/or equivalent work experience
• Mastery of "systems thinking" with a portfolio showcasing scalable, modular design.
• Ability to translate nuanced strategies into elegant and impactful creative solutions.
• Strong background in digital-first design and omnichannel content architecture with expertise in developing component-based systems within tools like Figma.
• Expertise in navigating the balance between creative excellence and strict medical/regulatory guidelines.
• A portfolio that demonstrates elite craft, conceptual firepower, and the ability to handle high-stakes brand stewardship.
• Exceptional presentation skills with the ability to defend ideas and executions to senior stakeholders.

#LI-JK1

#LI-HYBRID

At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? 

Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.

Unlock Your Earning Potential!

We offer a competitive starting hourly rate of $18/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:

• Starting Pay: $18/hr
• At 3 Months: $18.50/hr
• At 6 Months: $19/hr

In your first year, you can progress from $18/hr to $20/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.

And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. 

Benefits + Perks:

We continually invest in our team members’ success because when our team members grow, we grow. Here is how we invest in you: 

• Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
• Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
• Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
• Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) 
• Education Support:  We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
• Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an ‘owner’ in the company. We also offer an Employee Stock Purchase Plan discount!
• Professional Development: Extensive internal growth and professional development opportunities
• And more!

About the Role: 

We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:

• Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
• Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
• Complete customer paperwork and include thorough notes in our customer tracking system
• Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.

* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements.

* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.

* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).

* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).

General qualifications and requirements

• Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat).
• Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
• Must be able to read, write, speak and understand English
• Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
• Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
• Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions

Legal stuff

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.”

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? 

Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.

Unlock Your Earning Potential!

We offer a competitive starting hourly rate of $18/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:

• Starting Pay: $18/hr
• At 3 Months: $18.50/hr
• At 6 Months: $19/hr

In your first year, you can progress from $18/hr to $20/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.

And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. 

Benefits + Perks:

We continually invest in our team members’ success because when our team members grow, we grow. Here is how we invest in you: 

• Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
• Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
• Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
• Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) 
• Education Support:  We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
• Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an ‘owner’ in the company. We also offer an Employee Stock Purchase Plan discount!
• Professional Development: Extensive internal growth and professional development opportunities
• And more!

About the Role: 

We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:

• Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
• Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
• Complete customer paperwork and include thorough notes in our customer tracking system
• Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.

* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements.

* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.

* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).

* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).

General qualifications and requirements

• Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat).
• Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
• Must be able to read, write, speak and understand English
• Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
• Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
• Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions

Legal stuff

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.”

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? 

Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.

Unlock Your Earning Potential!

We offer a competitive starting hourly rate of $18/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:

• Starting Pay: $18/hr
• At 3 Months: $18.50/hr
• At 6 Months: $19/hr

In your first year, you can progress from $18/hr to $20/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.

And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. 

Benefits + Perks:

We continually invest in our team members’ success because when our team members grow, we grow. Here is how we invest in you: 

• Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
• Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
• Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
• Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) 
• Education Support:  We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
• Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an ‘owner’ in the company. We also offer an Employee Stock Purchase Plan discount!
• Professional Development: Extensive internal growth and professional development opportunities
• And more!

About the Role: 

We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:

• Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
• Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
• Complete customer paperwork and include thorough notes in our customer tracking system
• Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.

* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements.

* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.

* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).

* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).

General qualifications and requirements

• Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat).
• Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
• Must be able to read, write, speak and understand English
• Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
• Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
• Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions

Legal stuff

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.”

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? 

Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.

Unlock Your Earning Potential!

We offer a competitive starting hourly rate of $18/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:

• Starting Pay: $18/hr
• At 3 Months: $18.50/hr
• At 6 Months: $19/hr

In your first year, you can progress from $18/hr to $20/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.

And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. 

Benefits + Perks:

We continually invest in our team members’ success because when our team members grow, we grow. Here is how we invest in you: 

• Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
• Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
• Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
• Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) 
• Education Support:  We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
• Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an ‘owner’ in the company. We also offer an Employee Stock Purchase Plan discount!
• Professional Development: Extensive internal growth and professional development opportunities
• And more!

About the Role: 

We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:

• Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
• Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
• Complete customer paperwork and include thorough notes in our customer tracking system
• Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.

* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements.

* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.

* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).

* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).

General qualifications and requirements

• Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat).
• Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
• Must be able to read, write, speak and understand English
• Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
• Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
• Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions

Legal stuff

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.”

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? 

Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.

Unlock Your Earning Potential!

We offer a competitive starting hourly rate of $18/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:

• Starting Pay: $18/hr
• At 3 Months: $18.50/hr
• At 6 Months: $19/hr

In your first year, you can progress from $18/hr to $20/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.

And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. 

Benefits + Perks:

We continually invest in our team members’ success because when our team members grow, we grow. Here is how we invest in you: 

• Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
• Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
• Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
• Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) 
• Education Support:  We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
• Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an ‘owner’ in the company. We also offer an Employee Stock Purchase Plan discount!
• Professional Development: Extensive internal growth and professional development opportunities
• And more!

About the Role: 

We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:

• Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
• Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
• Complete customer paperwork and include thorough notes in our customer tracking system
• Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.

* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements.

* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.

* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).

* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).

General qualifications and requirements

• Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat).
• Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
• Must be able to read, write, speak and understand English
• Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
• Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
• Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions

Legal stuff

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.”

Do You Thrive on Helping Others, Solving Problems, and Being Part of a Winning Team?
Let’s Talk. Your Future Starts Here!

At Garage Pros, we’re more than just a small business—we’re a close-knit team with BIG goals and even bigger opportunities. If you're someone who loves working with people, enjoys solving challenges, and shines in a team-driven environment, we want you on our side.

We’re on the lookout for a friendly, proactive, and driven Customer Service Representative to join our growing crew. This is more than just a job—it’s a chance to build a meaningful career where you’ll be empowered, appreciated, and given the tools to succeed.

What You’ll Be Doing:

You'll be the voice of Garage Pros—supporting customers through phone, email, and chat while creating outstanding service experiences that keep them coming back. You’ll:

• Deliver top-notch service with a positive, empathetic, and professional approach.

• Handle a high volume of calls with confidence and efficiency.

• Work across multiple channels (email, chat, phone) to solve problems and provide updates.

• Think on your feet, research solutions, and provide helpful, friendly responses.

• Keep accurate records of customer interactions and transactions.

• Recognize opportunities to recommend additional services that benefit the customer.

• Work closely with technicians and team members to ensure seamless service.

• Learn our services inside and out—becoming a go-to expert.

What We’re Looking For:

• 1+ year in a customer service role (bonus points if it's in home services or tech!)

• Excellent communication and active listening skills.

• Strong organization, time management, and multitasking abilities.

• Friendly, adaptable, and calm under pressure.

• Familiarity with ServiceTitan is a big plus (but not required—we’ll train you!).

• A team player who’s excited about growth and making a real impact.

• High school diploma or equivalent.

Why You’ll Love It Here:

• Team-first culture where your contributions matter.

• Opportunities for advancement—we love to promote from within!

• Respect, recognition, and rewards for hard work and dedication.

• Hands-on training and mentorship to help you shine.

• A chance to build a career with a growing, respected local company.

This position is based in our Kansas City, KS office—where great things are happening every day.

What we have to offer you!

• Benefits – Health, Vision, Dental, PTO, Holidays, 401k and matching
• Employee Discount
• Employee Referral
• You will be part of a world class family of residential services brands, that invests heavily in training and developing our people to position for continued success
• Our focus on growth will create many opportunities to take on more responsibilities and develop into senior roles

Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Garage Pros may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.

Open position in Portsmouth, NH, St Louis, MO, Kansas City, MO, Minneapolis, MN, Columbia MO; Hybrid work schedule; 2 days in the office, 3 days working from home

Visa sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Opportunity

We are seeking a SVP, Performance Marketing to lead and scale a high-impact performance team within our agency, Swell Media, part of the broader integrated media holding companies True Independent Holdings, and Meet The People. 

This role is built for a challenger-minded performance digital leader, someone who thrives in fast-moving, high-accountability environments and knows how to turn media into a true revenue engine. 

You will own a portfolio of ecommerce and lead generation clients, driving measurable growth through full-funnel strategy, advanced platform execution, and a relentless focus on efficiency (ROAS, CPA, LTV). Internally, you will lead, mentor, and scale teams. Externally, you will serve as a trusted partner to senior client stakeholders, shaping both strategy and business outcomes.

Essential Duties and Responsibilities (Other duties may be assigned)

Client Leadership & Commercial Growth

• Own performance outcomes across a portfolio of ecommerce and lead generation clients, with direct accountability to revenue, CAC/CPA, and ROAS targets
• Build senior-level client relationships, positioning the agency as a strategic growth partner, not just an executional vendor
• Lead new business pitches, RFP responses, and organic account growth, with a focus on expanding performance-driven services
• Identify and unlock growth opportunities across the broader holding company’s capabilities (brand, creative, analytics, CRM)

Performance Strategy (Ecommerce & Lead Gen Focus) 

• Architect and oversee full-funnel, audience-led strategies tailored to:
• Ecommerce (feed-driven media, conversion rate optimization, LTV optimization, retention signals)
• Lead Generation (funnel optimization, lead quality, offline conversion tracking, sales alignment)
• Ensure seamless integration between upper-funnel investment and lower-funnel efficiency, driving scalable, sustainable growth
• Push beyond platform defaults, developing differentiated approaches to audience strategy, creative, and bidding
• Serve as the ultimate technical escalation point for the agency, conducting rigorous audits on high-stakes accounts to identify and resolve performance plateaus
• Develop proprietary testing frameworks that push beyond standard A/B testing into sophisticated incrementality and lift studies

Channel & Platform Leadership

• Oversee execution across all core performance channels:
• Primary - paid search, paid social
• Secondary - programmatic, affiliate, CTV, and emerging platforms
• Maintain deep expertise across key platforms:
• Google Ads (Search, YouTube, Performance Max, Shopping, Merchant Center)
• Meta, TikTok, LinkedIn, and programmatic ecosystems
• Lead advanced capabilities across:
• Feed optimization and automation (critical for ecommerce scale)
• Creative testing frameworks and iteration velocity
• Signal development, audience modeling, and incrementality

Data, Measurement & Martech

• Own the measurement framework and marketing technology ecosystem, including:
• GA4, Google Tag Manager, CRM integrations (e.g., HubSpot)
• Attribution models, incrementality testing, and offline conversion tracking
• Reporting and visualization (e.g., Looker Studio)
• Build closed-loop measurement systems that connect media investment to revenue, pipeline, and customer value
• Drive a culture of testing, experimentation, and continuous optimization

Team Leadership & Challenger Culture 

• Build, lead, and mentor high-performing, performance-driven teams across levels
• Instill a challenger mindset, pushing teams to question platform best practices, test aggressively, and innovate beyond standard approaches
• Act as a player-coach, balancing strategic leadership with hands-on expertise where it matters
• Develop scalable frameworks, playbooks, and training to elevate team performance and consistency

Operational & Financial Leadership

• Oversee portfolio-level performance, including budget allocation, pacing, and forecasting
• Drive accountability to client KPIs, SLAs, and agency revenue/margin targets
• Partner with executive leadership on resource planning, staffing, and operational efficiency
• Build systems that enable scalable growth without sacrificing performance quality

Holding Company Integration

• Collaborate across the broader media organization to deliver fully integrated, cross-channel strategies
• Act as a bridge between performance marketing and brand, creative, analytics, and investment teams
• Ensure performance media is fully aligned with brand strategy, creative direction, and broader media planning
• Help position the agency as a modern, performance-first leader within the holding company ecosystem

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 8+ years of experience in performance marketing, with leadership roles in an agency environment
• Proven success scaling ecommerce and/or lead generation businesses through paid media and conversion optimization
• Deep expertise across paid media platforms, analytics, and marketing technology
• Mastery of advanced scripts, API integrations for automated bidding, and sophisticated CRM-to-platform data loops (e.g., Salesforce, HubSpot, and Offline Conversion Tracking at scale)
• Proven ability to troubleshoot complex tracking and attribution discrepancies in a post-cookie landscape
• Femonstrated ability to manage high-growth client portfolios and drive measurable business outcomes
• Strong track record in new business, client growth, and senior stakeholder management
• Experience operating within or alongside integrated media organizations or holding companies preferred
• Exceptional leadership, strategic thinking, and communication skills

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 2 days in the office, 3 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in Portsmouth, NH, St Louis, MO, Kansas City, MO, Minneapolis, MN, Columbia MO; Hybrid work schedule; 2 days in the office, 3 days working from home

Visa sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Opportunity

We are seeking a SVP, Performance Marketing to lead and scale a high-impact performance team within our agency, Swell Media, part of the broader integrated media holding companies True Independent Holdings, and Meet The People. 

This role is built for a challenger-minded performance digital leader, someone who thrives in fast-moving, high-accountability environments and knows how to turn media into a true revenue engine. 

You will own a portfolio of ecommerce and lead generation clients, driving measurable growth through full-funnel strategy, advanced platform execution, and a relentless focus on efficiency (ROAS, CPA, LTV). Internally, you will lead, mentor, and scale teams. Externally, you will serve as a trusted partner to senior client stakeholders, shaping both strategy and business outcomes.

Essential Duties and Responsibilities (Other duties may be assigned)

Client Leadership & Commercial Growth

• Own performance outcomes across a portfolio of ecommerce and lead generation clients, with direct accountability to revenue, CAC/CPA, and ROAS targets
• Build senior-level client relationships, positioning the agency as a strategic growth partner, not just an executional vendor
• Lead new business pitches, RFP responses, and organic account growth, with a focus on expanding performance-driven services
• Identify and unlock growth opportunities across the broader holding company’s capabilities (brand, creative, analytics, CRM)

Performance Strategy (Ecommerce & Lead Gen Focus) 

• Architect and oversee full-funnel, audience-led strategies tailored to:
• Ecommerce (feed-driven media, conversion rate optimization, LTV optimization, retention signals)
• Lead Generation (funnel optimization, lead quality, offline conversion tracking, sales alignment)
• Ensure seamless integration between upper-funnel investment and lower-funnel efficiency, driving scalable, sustainable growth
• Push beyond platform defaults, developing differentiated approaches to audience strategy, creative, and bidding
• Serve as the ultimate technical escalation point for the agency, conducting rigorous audits on high-stakes accounts to identify and resolve performance plateaus
• Develop proprietary testing frameworks that push beyond standard A/B testing into sophisticated incrementality and lift studies

Channel & Platform Leadership

• Oversee execution across all core performance channels:
• Primary - paid search, paid social
• Secondary - programmatic, affiliate, CTV, and emerging platforms
• Maintain deep expertise across key platforms:
• Google Ads (Search, YouTube, Performance Max, Shopping, Merchant Center)
• Meta, TikTok, LinkedIn, and programmatic ecosystems
• Lead advanced capabilities across:
• Feed optimization and automation (critical for ecommerce scale)
• Creative testing frameworks and iteration velocity
• Signal development, audience modeling, and incrementality

Data, Measurement & Martech

• Own the measurement framework and marketing technology ecosystem, including:
• GA4, Google Tag Manager, CRM integrations (e.g., HubSpot)
• Attribution models, incrementality testing, and offline conversion tracking
• Reporting and visualization (e.g., Looker Studio)
• Build closed-loop measurement systems that connect media investment to revenue, pipeline, and customer value
• Drive a culture of testing, experimentation, and continuous optimization

Team Leadership & Challenger Culture 

• Build, lead, and mentor high-performing, performance-driven teams across levels
• Instill a challenger mindset, pushing teams to question platform best practices, test aggressively, and innovate beyond standard approaches
• Act as a player-coach, balancing strategic leadership with hands-on expertise where it matters
• Develop scalable frameworks, playbooks, and training to elevate team performance and consistency

Operational & Financial Leadership

• Oversee portfolio-level performance, including budget allocation, pacing, and forecasting
• Drive accountability to client KPIs, SLAs, and agency revenue/margin targets
• Partner with executive leadership on resource planning, staffing, and operational efficiency
• Build systems that enable scalable growth without sacrificing performance quality

Holding Company Integration

• Collaborate across the broader media organization to deliver fully integrated, cross-channel strategies
• Act as a bridge between performance marketing and brand, creative, analytics, and investment teams
• Ensure performance media is fully aligned with brand strategy, creative direction, and broader media planning
• Help position the agency as a modern, performance-first leader within the holding company ecosystem

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 8+ years of experience in performance marketing, with leadership roles in an agency environment
• Proven success scaling ecommerce and/or lead generation businesses through paid media and conversion optimization
• Deep expertise across paid media platforms, analytics, and marketing technology
• Mastery of advanced scripts, API integrations for automated bidding, and sophisticated CRM-to-platform data loops (e.g., Salesforce, HubSpot, and Offline Conversion Tracking at scale)
• Proven ability to troubleshoot complex tracking and attribution discrepancies in a post-cookie landscape
• Femonstrated ability to manage high-growth client portfolios and drive measurable business outcomes
• Strong track record in new business, client growth, and senior stakeholder management
• Experience operating within or alongside integrated media organizations or holding companies preferred
• Exceptional leadership, strategic thinking, and communication skills

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 2 days in the office, 3 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in RADaR office locations, including Kansas City, MO, Columbia, MO, and St. Louis, MO; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

About Us

We’re a data-driven company that specializes in building custom dashboards—primarily for marketing teams, but also for clients seeking operational insights. Our mission is to simplify complex data and empower our clients to make confident, strategic decisions. As a small, collaborative team, we value initiative, adaptability, and strategic thinking.

About the Role

The Client Manager - Marketing Analytics is a strategic partner to lead and grow larger clients that require strategic thinking and connection not only with the client but also with the full MTP agency team. In this role, you will also collaborate closely with the Senior Client Success Director to create efficiencies and translate technical data into compelling narratives, strategic insights, and actionable business recommendations. 

This position is perfect for someone with a strong media and marketing background who understands how to analyze and communicate data effectively. 

Essential Duties and Responsibilities (Other duties may be assigned)

• Build, strengthen, and maintain client relationships rooted in trust, transparency, and strategic partnership.
• Develop a clear understanding of each client's business, KPIs, and marketing strategy to guide meaningful conversations and measurement frameworks.
• Partner with a Data Analyst to ensure client deliverables are insightful, accurate, and aligned with business goals.
• Translate complex, technical analysis into digestible insights and stories that resonate with client stakeholders.
• Track and manage multiple ongoing client projects while ensuring all deadlines, budgets, and scopes are met. This includes being able to accurately track time and tasks using our Advantage agency software
• Contribute to project planning, data structure discussions, and storytelling strategy.
• Understand the basics of dashboard building, data pipelines, and visualization processes—enough to ask the right questions and guide client conversations.
• Proactively identify areas for client growth and optimization through data trends, market analysis, and performance insights.
• Stay current on marketing trends, measurement strategies, and client industry landscapes.
  
  

Skills & Experience That Will Help You Succeed

• Prior marketing and media experience is required. You must understand the purpose of various digital and traditional channels (Digital media including paid search, social, adio/video and email, billboards etc.) and how they fit together.
• Prior reporting/analytics experience is a strong plus. Ideal candidates may have worked as a marketing analyst, media strategist, or media insights specialist.
• Strong understanding of marketing KPIs, ROI, and measurement tactics.
• Experience presenting data-backed findings and making recommendations based on insights.
• Excellent verbal and written communication skills—you should be comfortable discussing technical findings with non-technical audiences.
• Highly organized and able to manage multiple projects, deadlines, and client personalities.
• Ability to exercise sound judgment and make decisions independently with minimal handholding.
• Familiarity with Google Workspace and Advantage software is helpful but not required.
• Must be collaborative, coachable, and adaptable. 
• Must be comfortable working with people from diverse backgrounds.

Qualifications: To perform this job successfully, an individual must be able to perform each essential  duty satisfactorily. The requirements listed below are representative of the knowledge,  skill, and/or ability required. Reasonable accommodations may be made to enable  individuals with disabilities to perform the essential functions. 

• Prior experience with media platforms is a must. Examples include: Google Ads, Facebook, LinkedIn, The Trade Desk, Campaign Manager 360, Google Marketing Platform Products, Amazon Ads and Google Analytics. 
• Experience with visualization tools and analytics platforms are a plus. Examples include Tableau, Amazon Redshift, and Looker Studio.
• Experience with CRM tools such as Salesforce and Hubspot are a plus.
• One to three years experience in Digital Media Strategy, Analytics or related agency  experience. 
• Ability to solve practical problems and deal with a variety of concrete variables in  situations where only limited standardization exists. Ability to interpret a variety of  instructions furnished in written, oral, diagram, or schedule form. 
• Work Environment The work environment characteristics described here are  representative of those an employee encounters while performing the essential  functions of this job. Reasonable accommodations may be made to enable individuals  with disabilities to perform the essential functions.

Education

• Bachelor's degree from four-year college or university, degree or concentration in  advertising, marketing or communications preferred; or one to two years related  experience and/or training; or equivalent combination of education and experience.

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in RADaR office locations, including Kansas City, MO, Columbia, MO, and St. Louis, MO; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

About Us

We’re a data-driven company that specializes in building custom dashboards—primarily for marketing teams, but also for clients seeking operational insights. Our mission is to simplify complex data and empower our clients to make confident, strategic decisions. As a small, collaborative team, we value initiative, adaptability, and strategic thinking.

About the Role

The Client Manager - Marketing Analytics is a strategic partner to lead and grow larger clients that require strategic thinking and connection not only with the client but also with the full MTP agency team. In this role, you will also collaborate closely with the Senior Client Success Director to create efficiencies and translate technical data into compelling narratives, strategic insights, and actionable business recommendations. 

This position is perfect for someone with a strong media and marketing background who understands how to analyze and communicate data effectively. 

Essential Duties and Responsibilities (Other duties may be assigned)

• Build, strengthen, and maintain client relationships rooted in trust, transparency, and strategic partnership.
• Develop a clear understanding of each client's business, KPIs, and marketing strategy to guide meaningful conversations and measurement frameworks.
• Partner with a Data Analyst to ensure client deliverables are insightful, accurate, and aligned with business goals.
• Translate complex, technical analysis into digestible insights and stories that resonate with client stakeholders.
• Track and manage multiple ongoing client projects while ensuring all deadlines, budgets, and scopes are met. This includes being able to accurately track time and tasks using our Advantage agency software
• Contribute to project planning, data structure discussions, and storytelling strategy.
• Understand the basics of dashboard building, data pipelines, and visualization processes—enough to ask the right questions and guide client conversations.
• Proactively identify areas for client growth and optimization through data trends, market analysis, and performance insights.
• Stay current on marketing trends, measurement strategies, and client industry landscapes.
  
  

Skills & Experience That Will Help You Succeed

• Prior marketing and media experience is required. You must understand the purpose of various digital and traditional channels (Digital media including paid search, social, adio/video and email, billboards etc.) and how they fit together.
• Prior reporting/analytics experience is a strong plus. Ideal candidates may have worked as a marketing analyst, media strategist, or media insights specialist.
• Strong understanding of marketing KPIs, ROI, and measurement tactics.
• Experience presenting data-backed findings and making recommendations based on insights.
• Excellent verbal and written communication skills—you should be comfortable discussing technical findings with non-technical audiences.
• Highly organized and able to manage multiple projects, deadlines, and client personalities.
• Ability to exercise sound judgment and make decisions independently with minimal handholding.
• Familiarity with Google Workspace and Advantage software is helpful but not required.
• Must be collaborative, coachable, and adaptable. 
• Must be comfortable working with people from diverse backgrounds.

Qualifications: To perform this job successfully, an individual must be able to perform each essential  duty satisfactorily. The requirements listed below are representative of the knowledge,  skill, and/or ability required. Reasonable accommodations may be made to enable  individuals with disabilities to perform the essential functions. 

• Prior experience with media platforms is a must. Examples include: Google Ads, Facebook, LinkedIn, The Trade Desk, Campaign Manager 360, Google Marketing Platform Products, Amazon Ads and Google Analytics. 
• Experience with visualization tools and analytics platforms are a plus. Examples include Tableau, Amazon Redshift, and Looker Studio.
• Experience with CRM tools such as Salesforce and Hubspot are a plus.
• One to three years experience in Digital Media Strategy, Analytics or related agency  experience. 
• Ability to solve practical problems and deal with a variety of concrete variables in  situations where only limited standardization exists. Ability to interpret a variety of  instructions furnished in written, oral, diagram, or schedule form. 
• Work Environment The work environment characteristics described here are  representative of those an employee encounters while performing the essential  functions of this job. Reasonable accommodations may be made to enable individuals  with disabilities to perform the essential functions.

Education

• Bachelor's degree from four-year college or university, degree or concentration in  advertising, marketing or communications preferred; or one to two years related  experience and/or training; or equivalent combination of education and experience.

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in RADaR office locations, including Kansas City, MO, Columbia, MO, and St. Louis, MO; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

About Us

We’re a data-driven company that specializes in building custom dashboards—primarily for marketing teams, but also for clients seeking operational insights. Our mission is to simplify complex data and empower our clients to make confident, strategic decisions. As a small, collaborative team, we value initiative, adaptability, and strategic thinking.

About the Role

The Client Manager - Marketing Analytics is a strategic partner to lead and grow larger clients that require strategic thinking and connection not only with the client but also with the full MTP agency team. In this role, you will also collaborate closely with the Senior Client Success Director to create efficiencies and translate technical data into compelling narratives, strategic insights, and actionable business recommendations. 

This position is perfect for someone with a strong media and marketing background who understands how to analyze and communicate data effectively. 

Essential Duties and Responsibilities (Other duties may be assigned)

• Build, strengthen, and maintain client relationships rooted in trust, transparency, and strategic partnership.
• Develop a clear understanding of each client's business, KPIs, and marketing strategy to guide meaningful conversations and measurement frameworks.
• Partner with a Data Analyst to ensure client deliverables are insightful, accurate, and aligned with business goals.
• Translate complex, technical analysis into digestible insights and stories that resonate with client stakeholders.
• Track and manage multiple ongoing client projects while ensuring all deadlines, budgets, and scopes are met. This includes being able to accurately track time and tasks using our Advantage agency software
• Contribute to project planning, data structure discussions, and storytelling strategy.
• Understand the basics of dashboard building, data pipelines, and visualization processes—enough to ask the right questions and guide client conversations.
• Proactively identify areas for client growth and optimization through data trends, market analysis, and performance insights.
• Stay current on marketing trends, measurement strategies, and client industry landscapes.
  
  

Skills & Experience That Will Help You Succeed

• Prior marketing and media experience is required. You must understand the purpose of various digital and traditional channels (Digital media including paid search, social, adio/video and email, billboards etc.) and how they fit together.
• Prior reporting/analytics experience is a strong plus. Ideal candidates may have worked as a marketing analyst, media strategist, or media insights specialist.
• Strong understanding of marketing KPIs, ROI, and measurement tactics.
• Experience presenting data-backed findings and making recommendations based on insights.
• Excellent verbal and written communication skills—you should be comfortable discussing technical findings with non-technical audiences.
• Highly organized and able to manage multiple projects, deadlines, and client personalities.
• Ability to exercise sound judgment and make decisions independently with minimal handholding.
• Familiarity with Google Workspace and Advantage software is helpful but not required.
• Must be collaborative, coachable, and adaptable. 
• Must be comfortable working with people from diverse backgrounds.

Qualifications: To perform this job successfully, an individual must be able to perform each essential  duty satisfactorily. The requirements listed below are representative of the knowledge,  skill, and/or ability required. Reasonable accommodations may be made to enable  individuals with disabilities to perform the essential functions. 

• Prior experience with media platforms is a must. Examples include: Google Ads, Facebook, LinkedIn, The Trade Desk, Campaign Manager 360, Google Marketing Platform Products, Amazon Ads and Google Analytics. 
• Experience with visualization tools and analytics platforms are a plus. Examples include Tableau, Amazon Redshift, and Looker Studio.
• Experience with CRM tools such as Salesforce and Hubspot are a plus.
• One to three years experience in Digital Media Strategy, Analytics or related agency  experience. 
• Ability to solve practical problems and deal with a variety of concrete variables in  situations where only limited standardization exists. Ability to interpret a variety of  instructions furnished in written, oral, diagram, or schedule form. 
• Work Environment The work environment characteristics described here are  representative of those an employee encounters while performing the essential  functions of this job. Reasonable accommodations may be made to enable individuals  with disabilities to perform the essential functions.

Education

• Bachelor's degree from four-year college or university, degree or concentration in  advertising, marketing or communications preferred; or one to two years related  experience and/or training; or equivalent combination of education and experience.

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in RADaR office locations, including Kansas City, MO, Columbia, MO, and St. Louis, MO; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

We're seeking a Data Scientist with exceptional statistical expertise to join our team. In this role, you'll work directly with advertising agencies and brands to analyze customer behavior patterns and advertising performance, developing sophisticated machine learning models that inform strategic marketing decisions.

Essential Duties and Responsibilities (Other duties may be assigned)

• Conduct deep statistical analysis of customer behavior data and advertising performance metrics across multiple channels and campaigns
• Design, develop, and deploy machine learning models to predict customer responses, optimize advertising spend, and identify high-value audience segments
• Perform advanced statistical modeling including regression analysis, hypothesis testing, time series analysis, and causal inference
• Build predictive models for customer lifetime value, churn prediction, attribution modeling, and campaign optimization
• Communicate complex analytical findings to both technical and non-technical stakeholders through compelling data visualizations and presentations
• Develop automated reporting solutions and dashboards that enable clients to monitor campaign performance in real-time
• Collaborate with cross-functional teams to ensure data quality and integrity across all analytics initiatives
• Stay current with emerging techniques in data science, machine learning, and marketing analytics

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 3+ years of professional experience applying statistical methods and machine learning to business problems
• Strong foundation in statistical theory including probability, inference, experimental design, and multivariate analysis
• Demonstrated expertise in machine learning algorithms (e.g., random forests, gradient boosting, neural networks, clustering methods)
• Proficiency in Python or R for statistical analysis and machine learning, including libraries such as scikit-learn, pandas, NumPy, statsmodels
• Experience with SQL and working with large-scale databases
• Proven ability to design and analyze A/B tests and controlled experiments
• Track record of translating complex analytical insights into clear, actionable business recommendations
• Strong communication skills with the ability to present technical concepts to non-technical audiences

Preferred Qualifications:

• Experience working with advertising agencies, marketing teams, or in the ad tech industry
• Knowledge of digital advertising platforms (Google Ads, Facebook Ads, programmatic platforms)
• Familiarity with marketing attribution models and multi-touch attribution methods
• Experience with cloud computing platforms (AWS, GCP, or Azure)
• Knowledge of causal inference methods and their application to marketing effectiveness
• Experience with customer data platforms (CDPs) and marketing automation tools

Education

• Advanced degree (Master's or Ph.D.) in Statistics, Mathematics, Computer Science, Economics, or related quantitative field

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in RADaR office locations, including Kansas City, MO, Columbia, MO, and St. Louis, MO; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

We're seeking a Data Scientist with exceptional statistical expertise to join our team. In this role, you'll work directly with advertising agencies and brands to analyze customer behavior patterns and advertising performance, developing sophisticated machine learning models that inform strategic marketing decisions.

Essential Duties and Responsibilities (Other duties may be assigned)

• Conduct deep statistical analysis of customer behavior data and advertising performance metrics across multiple channels and campaigns
• Design, develop, and deploy machine learning models to predict customer responses, optimize advertising spend, and identify high-value audience segments
• Perform advanced statistical modeling including regression analysis, hypothesis testing, time series analysis, and causal inference
• Build predictive models for customer lifetime value, churn prediction, attribution modeling, and campaign optimization
• Communicate complex analytical findings to both technical and non-technical stakeholders through compelling data visualizations and presentations
• Develop automated reporting solutions and dashboards that enable clients to monitor campaign performance in real-time
• Collaborate with cross-functional teams to ensure data quality and integrity across all analytics initiatives
• Stay current with emerging techniques in data science, machine learning, and marketing analytics

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 3+ years of professional experience applying statistical methods and machine learning to business problems
• Strong foundation in statistical theory including probability, inference, experimental design, and multivariate analysis
• Demonstrated expertise in machine learning algorithms (e.g., random forests, gradient boosting, neural networks, clustering methods)
• Proficiency in Python or R for statistical analysis and machine learning, including libraries such as scikit-learn, pandas, NumPy, statsmodels
• Experience with SQL and working with large-scale databases
• Proven ability to design and analyze A/B tests and controlled experiments
• Track record of translating complex analytical insights into clear, actionable business recommendations
• Strong communication skills with the ability to present technical concepts to non-technical audiences

Preferred Qualifications:

• Experience working with advertising agencies, marketing teams, or in the ad tech industry
• Knowledge of digital advertising platforms (Google Ads, Facebook Ads, programmatic platforms)
• Familiarity with marketing attribution models and multi-touch attribution methods
• Experience with cloud computing platforms (AWS, GCP, or Azure)
• Knowledge of causal inference methods and their application to marketing effectiveness
• Experience with customer data platforms (CDPs) and marketing automation tools

Education

• Advanced degree (Master's or Ph.D.) in Statistics, Mathematics, Computer Science, Economics, or related quantitative field

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in RADaR office locations, including Kansas City, MO, Columbia, MO, and St. Louis, MO; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

We're seeking a Data Scientist with exceptional statistical expertise to join our team. In this role, you'll work directly with advertising agencies and brands to analyze customer behavior patterns and advertising performance, developing sophisticated machine learning models that inform strategic marketing decisions.

Essential Duties and Responsibilities (Other duties may be assigned)

• Conduct deep statistical analysis of customer behavior data and advertising performance metrics across multiple channels and campaigns
• Design, develop, and deploy machine learning models to predict customer responses, optimize advertising spend, and identify high-value audience segments
• Perform advanced statistical modeling including regression analysis, hypothesis testing, time series analysis, and causal inference
• Build predictive models for customer lifetime value, churn prediction, attribution modeling, and campaign optimization
• Communicate complex analytical findings to both technical and non-technical stakeholders through compelling data visualizations and presentations
• Develop automated reporting solutions and dashboards that enable clients to monitor campaign performance in real-time
• Collaborate with cross-functional teams to ensure data quality and integrity across all analytics initiatives
• Stay current with emerging techniques in data science, machine learning, and marketing analytics

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 3+ years of professional experience applying statistical methods and machine learning to business problems
• Strong foundation in statistical theory including probability, inference, experimental design, and multivariate analysis
• Demonstrated expertise in machine learning algorithms (e.g., random forests, gradient boosting, neural networks, clustering methods)
• Proficiency in Python or R for statistical analysis and machine learning, including libraries such as scikit-learn, pandas, NumPy, statsmodels
• Experience with SQL and working with large-scale databases
• Proven ability to design and analyze A/B tests and controlled experiments
• Track record of translating complex analytical insights into clear, actionable business recommendations
• Strong communication skills with the ability to present technical concepts to non-technical audiences

Preferred Qualifications:

• Experience working with advertising agencies, marketing teams, or in the ad tech industry
• Knowledge of digital advertising platforms (Google Ads, Facebook Ads, programmatic platforms)
• Familiarity with marketing attribution models and multi-touch attribution methods
• Experience with cloud computing platforms (AWS, GCP, or Azure)
• Knowledge of causal inference methods and their application to marketing effectiveness
• Experience with customer data platforms (CDPs) and marketing automation tools

Education

• Advanced degree (Master's or Ph.D.) in Statistics, Mathematics, Computer Science, Economics, or related quantitative field

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Rubrik’s sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data.

As a Sr. Sales Engineer, you will provide technical direction and business guidance to the regional sales team. We are seeking a self-starter who will exceed sales quotas by driving innovative technical programs, pipeline generation alongside AEs, customer demonstrations, POCs, and overseeing day-to-day account-level activities. You will be responsible for evangelizing, positioning, and architecting Rubrik’s products to a targeted list of new & existing enterprise customer accounts in KS and MO. 

What You'll Do:

• Provides technical leadership and direction to customers and internal staff in the development of fully integrated technology solutions in support of pre-sales activities in the assigned market.
• Assists in the analysis, design and development of fully integrated technology solutions.
• Demonstrates technical leadership and subject matter expertise on Rubrik’s products, distributed architectures, file systems, and competitive storage offerings in the SAN product space.
• Acts as technical expert and consultant to develop and propose solutions that meet the technology and business requirements of assigned customers.
• Makes technical and sales presentations to customer's technical staff and senior management.
• Serves as a trusted technology advisor to customers and serves as an internal resource on technical issues or specific business applications within an assigned market segment.
• Successfully builds relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate.
• Leads technical sales calls
• Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding.

Preferred Qualifications:

• 5+ years of sales engineering experience preferably in a software or data center environment.
• Driven – need for success, highly energetic with a strong hands-on, “can do” approach.
• The successful candidate must have a fundamental breadth of technical knowledge in cloud data management, backup and disaster recovery and data analytics.
• Entrepreneurial - willing to go the extra mile, strong work ethic, resourceful, “get it done” attitude
• Strives in moving in a fast-paced environment; including handling multiple calls/demos per day with immediate follow up.
• A high level of business acumen and experience working with Cx0 level personnel, bringing technology solutions to solve business challenges.
• Smart, adaptable and open-minded

#LI-RF1

Do You Thrive on Helping Others, Solving Problems, and Being Part of a Winning Team?
Let’s Talk. Your Future Starts Here!

At Garage Pros, we’re more than just a small business—we’re a close-knit team with BIG goals and even bigger opportunities. If you're someone who loves working with people, enjoys solving challenges, and shines in a team-driven environment, we want you on our side.

We’re on the lookout for a friendly, proactive, and driven Customer Service Representative to join our growing crew. This is more than just a job—it’s a chance to build a meaningful career where you’ll be empowered, appreciated, and given the tools to succeed.

What You’ll Be Doing:

You'll be the voice of Garage Pros—supporting customers through phone, email, and chat while creating outstanding service experiences that keep them coming back. You’ll:

• Deliver top-notch service with a positive, empathetic, and professional approach.

• Handle a high volume of calls with confidence and efficiency.

• Work across multiple channels (email, chat, phone) to solve problems and provide updates.

• Think on your feet, research solutions, and provide helpful, friendly responses.

• Keep accurate records of customer interactions and transactions.

• Recognize opportunities to recommend additional services that benefit the customer.

• Work closely with technicians and team members to ensure seamless service.

• Learn our services inside and out—becoming a go-to expert.

What We’re Looking For:

• 1+ year in a customer service role (bonus points if it's in home services or tech!)

• Excellent communication and active listening skills.

• Strong organization, time management, and multitasking abilities.

• Friendly, adaptable, and calm under pressure.

• Familiarity with ServiceTitan is a big plus (but not required—we’ll train you!).

• A team player who’s excited about growth and making a real impact.

• High school diploma or equivalent.

Why You’ll Love It Here:

• Team-first culture where your contributions matter.

• Opportunities for advancement—we love to promote from within!

• Respect, recognition, and rewards for hard work and dedication.

• Hands-on training and mentorship to help you shine.

• A chance to build a career with a growing, respected local company.

This position is based in our Kansas City, KS office—where great things are happening every day.

What we have to offer you!

• Benefits – Health, Vision, Dental, PTO, Holidays, 401k and matching
• Employee Discount
• Employee Referral
• You will be part of a world class family of residential services brands, that invests heavily in training and developing our people to position for continued success
• Our focus on growth will create many opportunities to take on more responsibilities and develop into senior roles

Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Garage Pros may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer

Company Information

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we
host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around
the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues,
leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and
global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company
that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the
communities in which we operate; and minimize our impact on the environment by adopting sustainable practices
throughout our business operations.
If you want to be challenged to up your game and make a difference, then join us in giving the world reason to
cheer!

A Brief Overview

The Integrated Marketing Manager (IMM) is responsible for all marketing assets, advertising, and promotions for
shows within the region. This position will work in conjunction with artist managers, agents and marketing teams to
develop effective integrated marketing plans that reach the correct demographic and target audiences for each
show to drive conversions. The IMM will be in constant communication with talent buyers, local and central
leadership in order to oversee execution of best practices across email, social, media buying, Customer Relationship
Management, reporting, etc. This position will also be responsible for maintaining and tracking budgets to make
sure funds are allocated correctly. This role will manage multiple budgets at once and place media that optimizes for
right message, right time, right consumer to drive ticket sales. This role will be responsible for reporting on return
on investment / return on advertising spending, understanding success metrics, and leveraging centralized tools
where appropriate.

What you will do

• Responsible for development and execution of integrated marketing and promotional plans for shows within
assigned region. Collaborate with central marketing leadership and local team to plan the marketing spend
and roll out long-term marketing initiatives. Generate and adhere to marketing budget. Book and account
for all advertising and media ensuring funds are allocated to correct partners. Oversee advertising
settlements for each show.
• Build digital advertising plans and monitor daily to optimize campaigns for best performance to drive ticket
sales. Develop ad copy. Implement ad schedules to appeal to a specific demographic and target customer.
• Oversee and evaluate show performance market-by-market, making adjustments to meet marketing
strategy in changing market or competitive conditions. Compile relevant demographic data to marketing
teams and talent buyers in order to drive the most profitable ticket sales and successful marketing
campaigns.
• Work with central digital media buying, partnerships, CRM and creative teams to develop digital marketing
plans for targeted audiences, custom creative and impactful partnership activations.
• Supervise publicity, advance press interviews, secure and coordinate artist availability for promotions with
management, label and public relations agencies.
• Develop and pitch promotions to media outlets. Contact radio and schedule radio time and set up
giveaways.
• May be responsible for other duties day of show including but not limited to overseeing house
photographers, direct management of venue websites, live updates on social media day of show, escort
media, coordinate meet and greets and guest list.
• Create email marketing campaigns and edit content to ensure a high open rates, CTR and conversions.
Manage Content Management System (CMS) which supports the publishing of web content as needed.
• Oversee creation of graphics for ecards, banners, posters, social media post, radio station needs and emails.
Oversee creation of graphics for ecards, banners, posters, social media posts, radio station needs and
emails.
• Conduct marketing research and compile businesses for promotions based on fan interest/demographics
including influencers.
• Build and maintain relationships with local businesses for promotional opportunities. Collaborate with
agencies and vendor partners like Ticketmaster and AXS on marketing opportunities for shows, emails,
banners and promotions.
Education Qualifications
• BA/BS Degree (4-year) In Marketing/Business Communications or a related field

Experience Qualifications

• 4-6 years Of related work experience
• Experience with media buying, executing digital media plans and omni-channel digital marketing
• Experience working with email, mobile and digital marketing programs
• Experience sourcing and managing content development and publishing
Skills and Abilities
• Exceptional written, verbal and listing communication skills with a can-do attitude
• Strong organizational skills with the ability to work in a fast-paced environment.
• Knowledge of social media and online marketing initiatives and strategies
• Creative, detail-oriented person who can juggle multiple tasks
• Knowledge of MS Word, Outlook, PowerPoint, Google AdWords, Rubicon, CMS, Photoshop
• Displays in-depth knowledge and understanding of Social Media platforms, their respective participants
(Facebook, Twitter, Yelp, Google +Local, YouTube, Instagram, Pinterest etc.) and how each platform can
be deployed in different scenarios
• Functional knowledge and/or personal experience with WordPress
• Knowledge of programmatic media and real time bidding
• Knowledge of data analysis and budgeting
• Must be detail orientated with a high standard for quality and able to multitask and manage multiple
campaigns and projects at once.
• Excellent interpersonal skills with the ability to build and cultivate relationships
• Demonstrates creativity and documented immersion in Social Media
• Proficient in content marketing theory and application
• Exhibits the ability to switch from the creative side of marketing to analytical side, ability to prove ideas are
analytically sound
• Team player with the confidence to take the lead and guide other employees when necessary (ie: content
development, creation and editing of content, and online reputation management)
• Knowledge of music industry
• Analytical in nature using data to drive decisions

Payscale: $62K - $65K

Bonus: (If applicable) This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Employer does not offer work visa sponsorship for this position.

We're seeking an analytical Associate Director of Paid Search to lead the strategy and implementation for a key client in the insurance vertical. As the dedicated subject matter expert, you will architect the paid search roadmap and ensure flawless execution. This role involves aligning search strategy with client objectives and overall digital strategy, collaborating with a cross-functional team (Account, Creative, Media, and Measurement), and leading platform approach, content distribution, and community management across Google, Microsoft, and other ecosystems.

Key Responsibilities

Data-Driven Strategy & Execution

• Strategy: Design and implement comprehensive Paid Search strategies, translating complex client goals into actionable SEM tactics.
• Analytics: Conduct rigorous analytics to extract customer insights, model attribution, and report channel performance, explaining the "why."
• AI & Future-Proofing: Lead the client's strategy through the AI evolution of search (SGE, Copilot). Aggressively test and govern AI-driven products (PMax, Demand Gen, Broad Match), ensuring automation uses the right data for incremental growth.
• Optimization: Lead a proactive testing roadmap (A/B, multivariate) and use statistical evidence for optimization decisions. Monitor industry activity for opportunities.

Financial Stewardship: Manage high-volume budgets precisely. Accountable for forecasting, pacing, and ensuring spend contributes to client ROI.

Cross-Functional Leadership

• Integrated Planning: Collaborate with stakeholders (internal Account/Creative and external client teams) to align Paid Search with broader integrated campaigns.
• Platform Management: Oversee daily management of Paid Search platforms (Google, Microsoft) and vendor relationships to ensure optimal strategy.
• Team Guidance: Foster a collaborative environment. Collaborate on streamlining processes on the insurance vertical, guide junior members on strategy, reporting insights and optimizations, ensuring high-quality output. Provide thought leadership across the Paid Search team. 

Insights & Innovation

• Competitive Intelligence: Conduct deep competitor analysis to maintain client advantage.
• Trend Application: Monitor Paid Search tools/automation trends, applying them to boost client performance.

Qualifications

The "Data" Requirement

• Analytical Mindset: Must guide complex reporting and identify optimization opportunities in large datasets.
• Excel Mastery: High proficiency with Microsoft Excel (financial modeling, complex formulas, pivot tables) is required.
• AI Fluency: Understand Generative AI/LLMs and manage the shift from keyword-based to intent-based/predictive modeling.

Tech Stack: Conversant in Paid Search analytics, emerging formats, and enterprise automation tools (e.g., Fluency, SA360, Kenshoo/Skai, Marin).

Professional Experience

• Experience: 6–8 years of Paid Search strategy and execution experience.
• Management: Proven experience managing high-budget campaigns
• Education: Bachelor’s degree in Marketing, Communications, Advertising, or equivalent work experience.
• Industry: Experience on health insurance client or healthcare industry is a plus.

Leadership & Soft Skills

• Strategic Thinker: A big-picture thinker with a proven ability to drive execution. You can see the forest and the trees.
• Communication: Excellent verbal, writing, and presentation skills. You can defend your data and strategy to stakeholders.
• Problem-Solving: Expert problem-solving and issue-resolution skills. You are a self-starter who can work independently in a dynamic environment.
• Collaboration: A positive outlook, excited about supporting teammates to drive success as a collective.

Thought Leadership: An innovative leader who participates in developmental POVs for the Paid Search team and organization at large.

#LI-JK1

#LI-HYBRID

At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

As an ACD, Copy, you will... 

Work with your creative partner to ideate concepts, build brands, and execute copy for a variety of communications, both print and digital. You will create solutions that have a business impact on our clients and a meaningful impact on people. Your role is to consistently create and inspire others to deliver world-class, unexpected creative solutions and narratives that are strategically rigorous and executionally efficient.

Be Accountable and Responsible for:

• Brand Architecture: Architect the copy systems, voice and tone guidelines, and structural messaging frameworks for diverse client life sciences clients.
• Modular Systems: Build modular, scalable messaging frameworks that maintain brand integrity across a multi-channel creative ecosystem and allow for high-volume personalized content.
• Scientific Translation: Translate complex clinical data and brand strategies into compelling narratives and persuasive stories.
• Creative Collaboration: Partner across disciplines (Art and Copy) to create foundational creative stories and systems that set the standard for all tactical executions.
• Systems-First Oversight: Oversee creative output to ensure a "systems-first" approach to all design and copy development.
• Insight-Driven Design: Collaborate with strategy and other departments to ensure communications are rooted in deep customer insights.
• Client Stewardship: Navigate senior-level creative reviews with a focus on strategic solutions and establishing scalable brand platforms.
• Leadership and Mentorship: Supervise the work of others—generally 2–4 employees—mentoring junior and mid-level creatives toward systematic, foundational thinking.
• New Business: Contribute to new business pitches from insight-gathering and strategic development through concept creation and client presentation.

These are qualifications we are looking for:

• 8 plus years of proven experience in copywriting and creative leadership within a healthcare AOR agency
• Bachelor’s degree in English, Journalism, and/or equivalent work experience
• Mastery of "systems thinking" with a portfolio showcasing scalable, modular messaging frameworks and storytelling.
• Ability to translate nuanced strategies into elegant and impactful creative solutions.
• Strong background in digital-first storytelling and omnichannel content. architecture with an understanding of how to build component-based copy.
• Expertise in navigating the balance between creative excellence and strict medical/regulatory guidelines.
• A portfolio that demonstrates elite craft, conceptual firepower, and the ability to handle high-stakes brand stewardship.
• Exceptional presentation skills with the ability to defend ideas and executions to senior stakeholders.

#LI-JK1

#LI-HYBRID

At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

As an ACD, Copy, you will... 

Work with your creative partner to ideate concepts, build brands, and execute copy for a variety of communications, both print and digital. You will create solutions that have a business impact on our clients and a meaningful impact on people. Your role is to consistently create and inspire others to deliver world-class, unexpected creative solutions and narratives that are strategically rigorous and executionally efficient.

Be Accountable and Responsible for:

• Brand Architecture: Architect the copy systems, voice and tone guidelines, and structural messaging frameworks for diverse client life sciences clients.
• Modular Systems: Build modular, scalable messaging frameworks that maintain brand integrity across a multi-channel creative ecosystem and allow for high-volume personalized content.
• Scientific Translation: Translate complex clinical data and brand strategies into compelling narratives and persuasive stories.
• Creative Collaboration: Partner across disciplines (Art and Copy) to create foundational creative stories and systems that set the standard for all tactical executions.
• Systems-First Oversight: Oversee creative output to ensure a "systems-first" approach to all design and copy development.
• Insight-Driven Design: Collaborate with strategy and other departments to ensure communications are rooted in deep customer insights.
• Client Stewardship: Navigate senior-level creative reviews with a focus on strategic solutions and establishing scalable brand platforms.
• Leadership and Mentorship: Supervise the work of others—generally 2–4 employees—mentoring junior and mid-level creatives toward systematic, foundational thinking.
• New Business: Contribute to new business pitches from insight-gathering and strategic development through concept creation and client presentation.

These are qualifications we are looking for:

• 8 plus yeas of proven experience in copywriting and creative leadership within a healthcare AOR agency
• Bachelor’s degree in English, Journalism, and/or equivalent work experience
• Mastery of "systems thinking" with a portfolio showcasing scalable, modular messaging frameworks and storytelling.
• Ability to translate nuanced strategies into elegant and impactful creative solutions.
• Strong background in digital-first storytelling and omnichannel content. architecture with an understanding of how to build component-based copy.
• Expertise in navigating the balance between creative excellence and strict medical/regulatory guidelines.
• A portfolio that demonstrates elite craft, conceptual firepower, and the ability to handle high-stakes brand stewardship.
• Exceptional presentation skills with the ability to defend ideas and executions to senior stakeholders.

#LI-JK1

#LI-HYBRID

At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Sales Representative:

Start your career in the consumer finance industry with an industry leader. We give you the skills and experience needed to begin a solid professional career in the Title, Payday and Signature Loan industry.

The role of Sales Representative is the first point of contact for our customers. Our Sales Representatives learn all aspects of our business and use that knowledge to provide our customers with the best financial products and services to meet their individual financial needs. We are seeking driven individuals capable of handling inbound and outbound sales calls while engaging with our customers in person.

Why should you work with us?

• Start your career with an industry leader where you will receive best-in-class training.
• Be on a fast track to success. We consistently promote from within.
• Work with a team of professionals who will ensure your success.
• Competitive wages with real advancement opportunities

Benefits:

• Majority company paid Health, Dental and Vision
• 401k Program
• Company Paid - Life and Disability Insurance
• 2 Weeks paid Vacation, 6 paid Holidays, 2 PTO and 5 Sick days
• 40hr Work Week – Monday thru Saturday
• Branch hours: Mon - Fri 10am – 6pm, Sat 9am – 1pm
• Every Sunday Off
• $15.00 - $15.94/hr.
• Monthly bonus potential

Preferred Qualities and Experience:

• 1+ year conducting Phone Sales or Call Center Experience.
• 1+ years Customer Service, Sales, Lending, or Collections experience
• Teamwork mentality developed through team sports.
• Some college or military experience
• Passion for Customer Service
• General understanding of basic math and capability to learn.
• Pleasant and inviting phone voice.

Minimum Required Education and Qualifications:

• High School Diploma or equivalent
• Must be able to work 40 hours per week, including Saturdays.
• Satisfactory completion of pre-employment screenings
• Reliable form of personal transportation and valid Driver’s License
• Fluent in English and Spanish a plus

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.

Who We Want:

The Quality Engineer is responsible for conducting on going analysis of the production process inputs and output to ensure that customer (internal and external) quality requirements are being achieved. 

What You'll Do:

• “Safe Launch” participant to constructively accept a detailed hand-off of product requirements from APQP QE.
• The “Safe Launch” hand-off process links the APQP QE and Current Production QE when the first MRD parts are being run. These QEs work together to obtain and complete the necessary quality system documentation, dimensional data, GP-12 support, and PTR/MRD packaging and labeling for shipment.
• Supporting the “Safe Launch” process also includes providing the plant communication linkage for a formal tooling buy-off process, including Run at Rate support and associated documentation to declare die/welder readiness for production. This is then followed by the preparation of all PPAP documentation for submission.
• Responsible for all plant level quality concerns for assigned product.
• Serve as direct point of contact for customer complaints.
• Manage Quality System for all changes after launch.
• Obtain “Master Samples” from 300-piece initial production run for Program archiving of Part Quality at start of production.
• Update Control Plans & FMEA as Issues Arise from the Floor or Customer.
• Issue Product Quality Check Deviations following direction from management.
• Provide timely acknowledgement responses to customer complaints.
• Provide formal documentation PRR/HTR, responses to the customer.
• Be a presence at the assembly plants to provide face-to-face interaction and ensure customer satisfaction while developing relationships.
• Understand how each part is utilized in the vehicle build and become the “expert” regarding what the customer expects from us as the supplier of this part.
• Provide the plant management with the “voice of the customer” and explain what key part attributes are important to manage on each part and why.
• Train plant level quality auditors and production team leaders on part-to-part concerns regarding acceptability, inspection methodology, and customer expectations.
• Direct Quality Technicians to provide supporting product quality documentation (Part Picture Visuals, Packaging Instructions, Gage Instructions, Quality Alerts, etc.), and floor support, as necessary.
• Provide plant with priorities for part improvement to ensure the most important attributes are addressed first, and stress continuous improvement.
• Address plant floor quality concerns as they arise, provide timely opinions for acceptability, and be able to provide the proper decision criteria for management to direct the part disposition.
• Champion problem control meetings for customer complaints, and attendees need to be accountable for their problem control responsibilities by area managers.
• The QE should be involved in monitoring daily part quality and spend time on the floor checking parts and auditing product and process to verify that customer requirements are met.
• Participate in the layered process audits.
• Implement new methods of inspection and control when required. (i.e.: enhanced containment techniques and documentation, SPC data, scheduled CMM runs or Roamer scans, etc.)
• The QE is responsible for supporting all QSB+ and TS requirements associated with his/her assigned part responsibilities.

When and Where:
This will be a 1st Shift / 7:30AM-4:30PM M-F position located at our Plant/Corporate Office in Kansas City, Missouri 
Occasionally, this may require you to arrive early, stay late, or work on weekends, outside of our regular hours, to ensure we successfully meet customer needs, deadlines, or urgent requests.

What You Need to Have:

• Associate degree from a 2- or 4-year college
• 5 Years in related experience and/or training
• Equivalent combination of education and experience
• Bachelor’s Degree from a 4-year college or university
• Equivalent combination of education and experience
• Has high standards of performance for self.
• Takes responsibility for actions, results, and mistakes.
• Is thorough, accurate, and reliable when performing and completing job tasks; demonstrates honesty and integrity in all aspects of work.
• Takes positive action to objectively resolve conflict by listening, staying focused on issue to find resolution, and monitoring progress.
• Maintains positive relationships by constructively resolving conflicts.
• Uses feedback from others to continuously improve performance and work relationships.
• Moves within own and/or other work areas (flexes) to support plant flow.
• Works with sense of urgency to meet needs of customers.
• Has necessary experience, skills, and knowledge to perform all aspects of job; rotates through all job responsibilities.
• Maintains knowledge and skills to perform job effectively.
• Has ability to focus on benefits of change and see it as positive; approaches change or newness in constructive/objective manner; views change as learning opportunity.
• Looks for good in others; works collaboratively with others; shares information and knowledge.
• Is at work when scheduled and ensures coverage when absent; takes timely breaks/lunches; uses time wisely.
• Advance GD&T training
• Understanding of the Specific Customer Requirements
• Understanding the PPAP Process
• Understanding of the APQP Process
• Understanding of dimensional data and the ability to analyze and make decision
• Understand problem solving and all the involved core tools
• Communication written and verbal

As our Supervisor for Emerging/SMB Accounts you will…

Manage a defined portfolio of customers, serving as a trusted advisor responsible for ensuring delivery of MERGE solutions, value realization, retention, and growth across the Emerging/SMB Accounts within your portfolio. You will develop deep knowledge of each customer’s business objectives, industry landscape, and success metrics, aligning MERGE solutions to deliver measurable impact.

This is a highly consultative role requiring strong executive presence, strategic thinking, and cross-functional collaboration. You will collaborate closely with clients and internal teams to plan, execute, manage, and analyze detailed project plans, ensuring all work is delivered on time, on budget, and to agency and client standards, with a focus on measurable results.

You are responsible for the ongoing customer relationship post-sale and be accountable for ensuring customers achieve their desired outcomes while identifying opportunities to expand MERGE solutions within these clients over time.

What You’ll Do

• Own the post-sale relationship for a defined portfolio of customers, ensuring long-term retention and growth.
• Be responsible for the overall success and health of your portfolio
• Develop and execute tailored success plans aligned to each customer’s strategic objectives and measurable business outcomes.
• Build and maintain strong, multi-threaded relationships across business and technical stakeholders, including executive sponsors.
• Lead strategic business reviews (Account Engagement/Project Delivery Reviews) to demonstrate value realized, track performance against goals, and align on future priorities.
• Drive adoption and value realization by identifying gaps, recommending best practices, and aligning solutions to evolving customer needs.
• Proactively monitor customer health, usage trends, and engagement signals to mitigate risk and address challenges before they escalate.
• Partner closely with Partner Solutions Team on account planning, renewals, and expansion strategy, contributing to forecasting and long-term growth plans.
• Serve as the voice of the customer internally, synthesizing feedback and collaborating with Solution Consultants and MERGE SME’s within the Technology Solutions Group to improve customer experience and outcomes.
• Navigate complex customer environments, aligning multiple stakeholders and driving consensus toward shared success goals.
• Develop project briefs, initiate upsell initiatives of MERGE solutions as applicable 
• Ability to understand the client’s point of view along with our internal teams and know how to express those perspectives, concerns and requirements to the other party.  
• Negotiate scopes of work and drive in-line/organic growth; oversee burn reports and change of scope discussions as necessary 
• Act as a leader for the client as much as a communicator, advocate and mentor as dictated by the relationship, engagement and circumstances. 

What You Need to Succeed

• Bachelor’s Degree and/or relevant work experience
• 7+ years of experience in Customer Success, Account Management, Consulting, or a related customer-facing role in a SaaS or technology environment
• Technical working knowledge of platforms (Adobe, Salesforce, Sitecore, Google, Optimizely) is required
• Proven experience managing a portfolio of accounts with responsibility for retention and growth
• Strong executive presence and the ability to influence and build credibility with senior stakeholders
• Demonstrated ability to develop account strategies and align solutions to business outcomes
• Experience conducting business reviews and presenting to leadership audiences
• Strong analytical skills and comfort interpreting customer usage data, adoption trends, and performance metrics
• Excellent communication, presentation, and interpersonal skills
• Ability to prioritize, multi-task, and manage multiple complex customer relationships simultaneously
• Self-starter with a proactive, ownership mindset and passion for delivering exceptional customer experiences
• Knowledge of marketing technology, digital marketing, digital media, data platforms, content management, or customer journey solutions is a plus
• Flexibility to travel (approximately 10%)

#LI-VM1

#LI-HYBRID

At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Who We Want:

Responsible for troubleshooting, maintaining and improvement of highly automated controls, robotic and welding systems.

What You'll Do:

• As needed design and program PLC, HMI, robots and other types of electronic or electrical manufacturing equipment.
• Lead in the trouble shooting of malfunctioning equipment.
• Continuous improvement activities such as cycle time reduction, standardization of existing equipment and incorporation of error proofing strategies.

When and Where:
This will be a 1st Shift / 6 AM - 3 PM M-F position located at our Plant in Kansas City, MO. 
Occasionally, this may require you to arrive early, stay late, or work on weekends, outside of our regular hours, to ensure we successfully meet customer needs, deadlines, or urgent requests.

What You Need to Have:

• Bachelor’s degree in Engineering or related field required
• Minimum of 2 years’ experience with Rockwell software and AB CompactLogix, Guard Logix, PanelView plus platforms.
• Electrical knowledge: Install hardware and wiring,
• Technical Skills: Program and debug of automated robotic welding, sealing, fastening and assembly systems.
• Able to program Panel View (HMI) and PLC.
• Creative Thinking: Effective problem solving and troubleshooting skills
• Attention to Detail: Able to manage project details to ensure perfect quality in work output.
• Communication Skills: Excellent verbal and written communication skills
• Teamwork Skills: Able to work collaboratively with different team members and different levels of the organization (internal and external)
• Computer Modeling: Able to utilize computer aided modeling to ensure that workout meets the needs of the customer (internal and external)
• Has high standards of performance for self. Takes responsibility for actions, results, and mistakes.  Is thorough, accurate, and reliable when performing and completing job tasks; demonstrates honesty and integrity in all aspects of work.
• Takes positive action to objectively resolve conflict by listening, staying focused on issue to find resolution, and monitoring progress. Maintains positive relationships by constructively resolving conflicts.
• Uses feedback from others to continuously improve performance and work relationships.
• Moves within own and/or other work areas (flexes) to support plant flow. Works with sense of urgency to meet needs of internal and external customers.
• Has necessary experience, skills, and knowledge to perform all aspects of job; rotates through all job responsibilities. Maintains knowledge and skills to perform job effectively.
• Has ability to focus on benefits of change and see it as positive; approaches change or newness in constructive/objective manner; views change as learning opportunity.
• Looks for good in others; works collaboratively with others; shares information and knowledge.
• Is at work when scheduled and ensures coverage when absent; takes timely breaks/lunches; uses time wisely.

What You'll Do:

• Maintain tools and tool room work area, inspects tools and equipment for wear or defects, notify of damage when needed. Maintains records of tool/equipment use.
• Performs all duties to ensure department and plant meet daily and weekly production requirements.
• References production orders in PLEX to weld product per Job Element Sheet (JES).
• Receives, unpacks, and stores incoming tools, equipment, and materials & maintains organization of supply cabinets & needs in tool room
• Maintains equipment through washing dies, cleaning and organizing the work area; including general housekeeping of work benches and work areas & removal of trash.
• May mark and identify tools and equipment using identification tag, stamp, or electric marking tool.
• Assist Die Repair Lead in working on dies performing simple job tasks such as drilling, grinding, sanding, tightening/loosening bolts and/or details.
• Provide basic supportive assistance at the press to the Die Repair Lead (ex - hand tools as needed)
• Use crane and or forklift as needed to preform cleaning or job tasks

When and Where:

This position is located at our Plant in Kansas City, Mo 

Occasionally, this may require you to arrive early, stay late, or work on weekends, outside of our regular hours, to ensure we successfully meet customer needs, deadlines, or urgent requests. 

What You Need to Have:

• Must be 18 years of age or older
• High School Diploma or GED (preferred)
• Must be able to understand and follow written and verbal workplace instructions.
• Must be organized and team oriented
• Ability to use a variety of gauges (functional, go/no go) required
• Moderate physical activity. Requires handling of average-weight objects up to 35 pounds or standing and/or walking for more than six (6) hours per day.
• Must be able to pass and maintain necessary Lock Out/Tag Out testing, Forklift Certification, and Crane Testing.
• May fill in for Die Setter/Steel Bay Attendant as needed
• Must have mechanical aptitude (take BMAT test)
• Must be able work overtime (up to 12 hrs.)
• Must have lockable toolbox with basic hand tools (ex- tape measure, Allen wrenches)
• Reliability regarding attendance and performance
• Adhere to all safety rules in the plant – including PPE requirements
• Must Supply resume when applying

Note: We sincerely appreciate your interest in us, but please do not call to follow up on your application as our direct phone line is used for inbound patient and caregiver calls. We encourage you instead to utilize our careers@imaginepediatrics.org inbox. We receive a high volume of applications, but will do our best to respond to every application in a timely manner. 

Where You'll Be
This position will be remote with 10%-15% travel to provider offices. We are looking for candidates who are able to regularly travel to the following areas:

• Kansas City, MO

What You’ll Do 

The Patient Engagement Associate II will work collaboratively with their engagement pod and have shared accountability for enrolling and onboarding children and caregivers into Imagine Pediatrics’ program. This role will be highly specialized and require strong critical thinking and creative problem-solving skills along with an aptitude for collaboration and teamwork. Specific responsibilities include: 

• Conduct thorough research on attributed patients to better understand their healthcare needs and utilization, uncover potential challenges or barriers to enrollment, and identify thoughtful ways to reach caregivers. 
• Perform telephonic outreach to the caregivers of attributed patients with the goal of enrolling their child in care and ensuring a seamless onboarding experience. 
• Perform telephonic outreach to other healthcare professionals that may be engaging with our attributed patients and their caregivers. This could include durable medical equipment (DME) companies, home health organizations, pharmacies, pediatricians, and more. 
• Leverage relationships with other healthcare professionals to help support re-engagement of enrolled patients.  
• Handle inbound phone calls from caregivers, health plan service coordinators, and hospital discharge planners as part of the enrollment process. 
• Develop deep knowledge of Supplemental Security Income (SSI) program and perform telephonic outreach to caregivers that may be eligible for this program. 
• Collaborate with Provider Engagement Specialists to conduct embedded outreach (e.g., on-site at PCP offices, residential facilities, etc.) when appropriate to support the enrollment process. 

What You Bring & How You Qualify 

First and foremost, you’re passionate and committed to creating the healthcare experience that our sickest children and their caregivers deserve. You want an active role in building a diverse and values-driven culture. Things change quickly in a startup environment; you accept that and are willing to pivot quickly on priorities. In this role, you will need:    

• 2+ years of healthcare experience in care coordination, community health, patient engagement, customer service, or sales. 
• Proven success in a centralized contact center environment. 
• Strong aptitude for documentation; prior experience with a CRM platform is a plus. 
• Excitement to be part of a tight-knit team with shared accountability for enrollment; excellent collaboration skills. 
• Stellar active listening and communication skills; ability to tailor value proposition to various audiences with different needs and overcome more complex objections. 
• Strong ability to build trust & relationships with key stakeholders, including caregivers & other healthcare organizations. 
• Passion and aptitude for research and data mining; strong critical thinking and creative problem-solving skills. 
• Ability to function with a high level of autonomy. 
• Access to reliable transportation; willingness to spend time in the field when necessary. 
• Reliable internet access required.
• Bilingual Spanish preferred.

What We Offer (Benefits + Perks) 

The role offers an hourly range of $24-$26 per hour in addition to a monthly bonus incentive, competitive company benefits package, and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary. 

 
We provide these additional benefits and perks:

• Competitive medical, dental, and vision insurance 
• Healthcare and Dependent Care FSA; Company-funded HSA
• 401(k) with 4% match, vested 100% from day one
• Employer-paid short and long-term disability 
• Life insurance at 1x annual salary 
• 20 days PTO + 10 Company Holidays & 2 Floating Holidays 
• Paid new parent leave
• Additional benefits to be detailed in offer 

Who We Want:

The Group Leader is the front line of leadership at the plant level.  Their purpose is to oversee all operations within their area (zone).  The Group Leader is responsible for ensuring that Safety, Quality, Delivery, and production Efficiencies meet the standards and expectation of internal and external customers.  Group leaders are also morale builders and are responsible for creating a positive work environment for all employees.  

What You'll Do:

•    Manage processes with detailed accuracy, and discipline.
•    Coaches and assist all employees with problem solving, and personal issues.
•    Train team members’ on various processes, procedures and job tasks within their work zone
•    Certify team members’ on individual workstations to satisfy each level of progression on the skills matrix
•    Ensures quality standards are met.
•    Ensures on time delivery is met according to customer demands, and scheduling.
•    Pays close attention to detail. Example: Safety, Housekeeping, quality, performance, instructions given by management, and employee well-being.
•    Incident reporting, and investigation of root cause for injuries, near misses, and manufacturing equipment incidents (i.e. mis-hit, tool crash, etc..). 
•    Monitors employee attendance, and disciplines accordingly in accordance with the employee handbook.  
•    Monitor production quality and throughput.  Ensure that hour by hour boards, zone boards and other production monitoring systems are updated.  
•    Work with support groups to return processes to standard when abnormal conditions occur.
•    Manages operations in accordance with attendance.
•    Directs team leaders, material handlers, operators, and support groups on daily task.
•    Conducts toolbox talks daily to remind employees of all categories listed on the check sheet.

When and Where:

This will be a 2 Shift / 3:00PM - 10:00PM M-F position located at our Plant in Kansas City, Missouri. 

Occasionally, this may require you to arrive early, stay late, or work on weekends, outside of our regular hours, to ensure we successfully meet customer needs, deadlines, or urgent requests. 

What You Need to Have:

•    Minimum education: HS diploma or GED
•    Ability to read, write, speak, and understand English at a level sufficient to safely and effectively perform job duties, including following work instructions, safety procedures, and company communications. 
•    Three to five years related experience in a supervisor position; or equivalent combination of education and experience.
•    An Associate’s Degree or B.S degree from a 4 year college or university 
•    Has high standards of performance for self.  
•    Takes responsibility for actions, results, and mistakes. 
•     Is thorough, accurate, and reliable when performing and completing job tasks; demonstrates honesty and integrity in all aspects of work.
•    Takes positive action to objectively resolve conflict by listening, staying focused on issue to find resolution, and monitoring progress. 
•     Maintains positive relationships by constructively resolving conflicts.
•    Uses feedback from others to continuously improve performance and work relationships.
•    Moves within own and/or other work areas (flexes) to support plant flow. 
•     Works with sense of urgency to meet needs of customers.
•    Has necessary experience, skills, and knowledge to perform all aspects of job; rotates through all job responsibilities.  
•    Maintains knowledge and skills to perform job effectively.
•    Has ability to focus on benefits of change and see it as positive; approaches change or newness in constructive/objective manner; views change as learning opportunity.
•    Looks for good in others; works collaboratively with others; shares information and knowledge.
•    Is at work when scheduled and ensures coverage when absent; takes timely breaks/lunches; uses time wisely.
•    Basic Measurement and gage use skills
•    Manufacturing and quality experience 
•    Computer skills
•    Basic Math skills

***We are hiring multiple outside sales reps in many Midwest cities including: Chicago, IL, Milwaukee WI, Minneapolis MN, Columbus OH, Madison WI, Detroit MI, Indianapolis IN, Omaha NE, Cleveland OH, Wichita, KS, Kansas City, MO. 

Who we are:

We dream big. We love food. We’re building the next generation of marketing software and our mission is to help the lifeblood of our communities, small businesses, specifically local restaurants and bars.

Launched in 2015, SpotHopper has quickly become the leading all-in-one marketing and operations platform for in-house teams to use at bars and restaurants. We work with nearly 20,000 restaurants and are one of the fastest growing tech companies in the country.

SpotHopper's all-in-one marketing and operation technology helps independent restaurants tackle the challenges they face online from one easy-to-use platform, saving them time and money. The industry-leading solution enables operators to elevate their online image, increase exposure, bring in more customers, attract more qualified employees, and keep up with national chains.

Who we are looking for:

• Results and goal oriented individuals with a competitive hunter mindset
• Growth minded
• Thrive when given freedom and autonomy
• Proven track record of exceeding your quota in a high velocity environment, please include quotas/ KPIs, quota attainment, and any achievements (president club, summit club, highest sales of the year, etc.) on your resume
• Passionate about food and people
• Go-getter mentality with ability to innovate and get things done
• Enjoy working collaboratively with management and other team members throughout the sales process
• Confident go getters who are not afraid to pick up the phone or drop in the restaurant to speak with prospective clients
• Dedicated to contributing to the growth of your community and the SpotHopper brand
• Those who have worked in the service industry before, please include this on your resume

What you’ll do:

• The Account Executive position is perfect for those who have experience in sales, specifically in SaaS, marketing, full cycle, hunter oriented roles that incorporates cold outreach. AEs start their time with SpotHopper world class training process and then quickly jump into the field, meeting with owners, and making sales. 

  This role offers a built in progression path as well as endless opportunities to move into management, training, and new roles that open within the company. 

  • Own the full cycle, from cold outreach to close
  • Work closely with our amazing Customer Success team as they handle the majority of the post sale work 
  • Focus on bringing new business, selling to locally owned bars and restaurants using a consultative approach 
  • Get into the field, meeting in person with owners demonstrating the SpotHopper platform and all our offerings, working with them to fill their needs
  • Hold 1-4 meetings per day, in person at the bar or restaurant with the owner 
  • Cover a territory of roughly 45-1 hours radius (this is subject to change, and is territory dependent)  

What we offer:

• Compensation when starting as an  Account Executive: year one $100-125k OTE (Base $68-80k)
• Many of our full AEs are in the $150-$200k+ range by year two.
• Performance based equity options
• Monthly stipend for operational expenses
• Healthcare, vision, dental, and life insurance
• 401K matching
• Unlimited time off
• Flexible hours and ability to do much of your work from home
• All sales reps receive a monthly stipend to spend on any and all local restaurants. We want our employees to be experts in the service industry and their market, and continue to help these small businesses any way we can.
•  AEs receive $500 per month

As our Sr. Account Manager, you will…

Oversee and lead all account management processes. You will monitor, direct, and motivate day-to-day interactions between the account team and clients, actively nurturing strong relationships with existing and possible clients. This role combines strategic and hands-on experience by delivering engaging, passionate outstanding ideas and work.  You will work closely with the account team to drive tactical projects through the agency and meet delivery requirements/deadlines. You will also act as a senior solution-oriented manager who thrives on developing lasting relationships between the client and agency teams. This position involves consistent client contact and operates at a high level in all aspects of account management.

Be Accountable and Responsible

• Provide strategic leadership for the Account Management team
• Responsible for creating relationships with senior clients to facilitate the overall needs of the client and agency
• Utilize experience to identify additional business needs and implement solutions
• Incorporate senior staff from account management with other departments as project objectives or issues warrant
• Manage and grow a team as a mentor and trusted advisor to account team
• Maintains working knowledge of MERGE’s solutions and resources and recognizes/acts upon opportunities.

These are the qualifications we’re looking for

• 3-5 years of account management experience within an advertising environment
• Bachelor’s degree or equivalent experience 
• Experience with multi-channel campaigns, with a strong digital experience (CRM/Website), as well as media
• Experience with Veeva PromoMats is a plus
• Ability to evaluate competitive communications across categories, consumer, product, cultural trends, etc.
• Willingness to roll up your sleeves in a highly collaborative environment
• Advanced client management skills, especially as it relates to setting and managing client expectations
• Superior professional communication and presentation skills
• Commitment to the client, attention to detail, and strong problem-solving ability

#LI-JK1

#LI-HYBRID

At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. 

More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

About the role

Our Partnership Program is a key initiative for the company. The Partner Account Manager’s primary duty is to engage, build and develop Human Interest’s key accounts and growth opportunities. We're looking for a forward-thinking, meticulously organized, and self-motivated sales professional who can thrive in a fast-paced environment.  You'll accelerate our partner relationships to help us exponentially reach more small and medium businesses across the United States, which is essential to our growth. This role requires someone who is proactive, creative, and can exercise their own discretion and judgment to create their own solutions when needed.

What you get to do every day

• Develop, build, and amplify referral relationships with tech partners, human capital management partners, benefit brokers, CPA's and financial advisors in the SMB space
• Create and build strategic referral networks and partnerships focused on lead generation and new partnership opportunities 
• Proactively identify and resolve emerging issues and offer solutions by working cross-functionally with Sales, Product, Marketing, Legal and Finance 
• Collaborate with Partner Marketing to innovate and execute unique initiatives to promote partner sales (e.g, educational events, email, webinars, etc.)
• Work with partners to establish business goals and performance metrics (e.g, depth of sales pipeline and revenue generation) to develop and execute effective go-to-market strategies and demand-generation activities

What you bring to the role

• 2+ years of experience building, developing, and maintaining relationships with tech and human capital management (HCM) partners, benefit brokers, CPA's and financial advisors in the SMB space (including territory sales and business development)
• Successful - Proven track record of success in a quota driven sales environment
• Passionate - You are a highly motivated individual contributor and relationship builder that can operate independently
• Dynamic - You can thrive in a fast-paced, and ever-changing environment
• Resilient—You bounce back from setbacks quickly, are resourceful, and find creative ways to get things done.
• Solutions-oriented - Willingness to get your hands dirty while managing and solving operational partnership issues
• Extraordinary communication and interpersonal skills — people trust you and sense that you are advocating for something you believe.
• Tech-savvy - familiarity using Salesforce to manage sales cycles is preferred
• Growth mindset - You can embrace feedback and hold yourself accountable.
• Coachable- Ability to absorb information, training, and guidance and successfully implement and execute
• Travel - Ability to be In the field 3 days/week
• Must be located in the Kansas City area.

Why you will love working at Human Interest

Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success.

Join Human Interest and make a lasting impact by shaping the future of retirement.

Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. 

• Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile.
• Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future.
• Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self!
• An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement.
• Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness.

Compensation - At Human Interest, we consider a number of factors to determine the appropriate pay range for each position, including the cost of labor in different markets across the U.S. The total On Target Earnings (OTE) for the role described in this job posting is $130,000 - $140,000 which includes a base salary of $70,000, and a variable target compensation of $70,000. The specific pay rate offered is based on the candidate’s relevant skills and experience. Base pay is just one component of our Total Rewards package, which also includes a comprehensive suite of physical, financial, and mental wellness benefits. Additionally, employees receive stock option grants, enhancing long-term financial growth and investment in our company's success.

Benefits - 

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Competitive time off and parental leave
• Addition Wealth:  Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
• Lyra: Enhanced Mental Health Support for Employees and dependents  
• Carrot: Fertility healthcare and family forming benefits
• Candidly:  Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; quarterly lifestyle stipend
• Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.

We’re a great place to work (but don’t take our word for it) 

Here’s a list of our awards and accolades:

• Certified as a Great Place To Work® (2023-2025)
• Fortune Best Place to Work in the Bay Area (2024)
• Best Places to Work by Built In (2023-2024)
• America’s Best Startup Employers by Forbes (2020-2022, 2024) 
• A Top Company by Y Combinator (2020-2023)
• Inc. Fastest Growing Companies (2021)

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.

We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com.

Protect yourself against fraud and identity theft. Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @humaninterest.com email address. If you have questions, please reach out to us directly at careers@humaninterest.com

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.

See more: https://humaninterest.com/disclosures

What You'll Do:

• Troubleshoot, maintain and repair dies, die components, and tooling used in the production process. 
• Analyze specification, lay out metal stock, and set up and operate machine tools to make and repair dies.  
• Troubleshoot, maintain, and repair dies, die components, and tooling used in the production process. Analyzes specifications, lays out metal stock, and sets up and operations machine tools to make and repair dies.
• Studies specifications such as blueprints, sketches, models, or descriptions, and visualizes product to determine materials required and machines to be used to fabricate parts.
• Computes dimensions, plans layout, and determines assembly method and sequence of operations. 
• Measures, marks, and scribes metal stock for machining
• Sets up and operates machine tools such as lathes, milling machine, shaper, and grinder, to machine parts, and verifies conformance of machined parts to specifications.
• Lifts machined parts and positions and secures parts on surface plate or worktable. 
• Smooths flat and contoured surfaces using power grinders and fits and assembles parts together and into assemblies and mechanisms. 
• Verifies dimensions, alignments, and clearances
• Heat treats tools or parts
• Examines standard or previously used dies, tools, and jigs and fixtures, and recommends design modifications regarding construction and function of part. 
• Troubleshoot tooling analysis and resolve problems to obtain quality level of parts. 
• Follow all safety precautions and company policies to prevent injury to self and others. 
• Utilize calipers, micrometers, gauge pins and blocks, various other types of measurement equipment

When and Where:

This will be located at our Plant in Kansas City, MO. 

Occasionally, this may require you to arrive early, stay late, or work on weekends, outside of our regular hours, to ensure we successfully meet customer needs, deadlines, or urgent requests. 

What You Need to Have:

• Must be able to obtain a hi-lo license. 
• Minimum of four years’ experience with approved trade school or 8 years’ experience
• Must be physically capable of performing the essential functions of the position, with or without reasonable accommodation. 

What You'll Do:

• Set up and change dies on small and large (200 Ton to 2500 Ton) Progressive, Secondary and Transfer presses according to prescribed Job Element Sheets (JES) and die set up sheets to ensure quality parts are produced per Challenge Manufacturing Quality Standards, production schedules and engineering specifications.
• Participates in preventative actions where appropriate. Conducts corrective actions and perform problem solving analysis and reporting as required 
• Conducts housekeeping for personal work area and shared facility space 
• Observes and complies with all safety, environmental, regulatory, and statutory requirements associated with this job description 
• Participates in needs analysis and attends and performs the requirements of scheduled training and educational programs identified for this position 
• Participates, as requested, in independent objective auditing activities and supports company continuous improvement activities 
• Stops work on processes as appropriate and contains suspect or defective material or services to avoid further processing. 
• Positions, and safely clamps Dies/tools, feed guides, and Guarding. 
• Threads metal strip from coils through pinch rollers, and/or loads Dies/tools with metal blanks 
• Installs part ejection, and air blasts/external oilers. 
• Installs any and all die protection devices 

When and Where:

This will be located at our Plant in Kansas City, Missouri. 

Occasionally, this may require you to arrive early, stay late, or work on weekends, outside of our regular hours, to ensure we successfully meet customer needs, deadlines, or urgent requests. 

What You Need to Have:

• Understands and can explain the company’s Quality Policy 
• Understands job description and required tasks. Able to explain how this position impacts customer satisfaction and contributes to fulfilling the Quality Policy 
• Understands the overview of Quality Management System and document architecture 
• Understands and explain all relevant quality policy, procedures, and work instructions associated with this job description 
• Understands and is able to identify Quality Management System and implementation; Document and/or log all non-conformity 
• Ability to use basic Measurement skills 
• Ability to use basic mathematic skills 
• Knowledge of controls systems for programming purposes. 
• Ability to operate Hilo/ Die Truck  
• High school diploma or general education degree (GED) 
• One to three months related experience and/or training; or equivalent combination of education and experience  
• Metal Stamping experience.
• Die setting in stamping.
• Lock out tag out experience.
• Press operating experience.

Who We Want:

Analyze specifications, lay out metal stock, set up and operate machine tools, and fit and assemble parts to make and repair dies, cutting tools, jigs, fixtures, gauges, and machinists' hand tools.

What You'll Do:

• Fit and assemble parts to make, repair, or modify dies, jigs, gauges, and tools using machines and hand tools. 
• Smooth and polish flat and contoured surfaces of parts or tools using scrapers, emery cloths or power grinders. 
• Verify dimensions, alignments, and clearances of finished parts for conformance to specifications using measuring instruments such as calipers, gauge blocks, micrometers, and dial indicators. 
• Complete repairs on dies in the press. 
• Select metals to be used from a range of metals and alloys, based on properties such as hardness and heat tolerance. 
• Studies specifications such as blueprints, sketches, models, or descriptions, and visualizes product to determine materials required and machines to be used to fabricate parts.

When and Where:

This will be located at our Plant in Kansas City, Missouri. 

Occasionally, this may require you to arrive early, stay late, or work on weekends, outside of our regular hours, to ensure we successfully meet customer needs, deadlines, or urgent requests. 

What You Need to Have:

• High school diploma or equivalent (required).
• Ability to read, write, speak, and understand English at a level sufficient to safely and effectively perform job duties, including following work instructions, safety procedures, and company communications.
• Must be able to understand and follow written and verbal workplace instructions. 
• Must be able to work up to 12 hours per day, including Saturday and Sunday. 
• Must be able to obtain a hi-lo license. 

Who We Want:

The Production Operator is responsible for loading component parts into automated assembly while adhering to quality and efficiency standards.

What You'll Do:

• Utilize PLEX to load inventory to the cell, load components, record production, pack per instruction, make labels and document issues with parts or machinery.
• Escalate down machinery, and poor-quality parts to Team Leaders and/or Supervisors.
• Ensure that all products comply with check sheets and work instructions.
• Document inspection results, and non-conformances.
• Maintain a clean and organized work area.
• Support internal and external audits as needed.
• Continuously identify opportunities for quality and process improvements.
• Cross train on various work centers as required
• All other duties as assigned

When and Where:

This will be a 2nd Shift / 3pm - 11:30pm M-F (overtime as needed) position located at our Plant in Kansas City, MO. 

Occasionally, this may require you to arrive early, stay late, or work on weekends, outside of our regular hours, to ensure we successfully meet customer needs, deadlines, or urgent requests. 

What You Need to Have:

• Must be 18 years of age or older
• High school diploma or equivalent.
• Able to stand for 8-10 hours a day and be physically capable of performing the essential functions of the position, with or without reasonable accommodation.
• Ability to read, write, speak, and understand English at a level sufficient to safely and effectively perform job duties, including following work instructions, safety procedures, and company communications.
• 6 months of manufacturing experience preferred.
• Strong attention to detail and ability to detect defects.
• Ability to read and interpret operator instructions, inspection check sheets, and quality alerts.
• Basic computer skills for data entry.
• Good verbal and written communication skills.
• Ability to work independently and as part of a team.
• Ability to stand for extended periods.
• May require lifting up to 30 pounds.
• Manual dexterity and visual acuity required

Who We Want:

Has primary responsibility to perform initial visual quality check on metal stampings, while efficiently packing stampings in appropriate containers in order to ensure a quality product is available to internal and external customers.  Performs additional quality checks as necessary, records information in PLEX (ERP - enterprise resource data planning system) and performs general utility work to ensure production schedules are met.

What You'll Do:

• Performs all duties to ensure department and plant meet daily and weekly production requirements.
• References production orders in Plex to weld product per Job Element Sheet (JES).
• Frequently loads, unloads, lifts/moves, pulls/pushes, and/or positions products and materials weighing up to 60 pounds, occasionally weighing more (assistance given with heavier objects by work partner[s]), throughout assigned work center. Press Packing operations involve frequent standing, walking, bending, twisting, turning, and lifting.
• May select proper rack or bin to pack parts and/or store parts for next process.
• Properly packs parts in correct pin/storage container per packaging instructions to meet customer requirements. Ensures proper labeling requirements are followed.  Uses personal computer (PC), Plex system, keyboard, and mouse.
• Completes on-line work center and operator inspection sheets to verify process are stable and all visual inspection and gage requirements are being met.
• Visually inspects parts from previous operation per Challenge Manufacturing quality standards to ensure proper form, fit, and function. Ensures customer and Challenge Manufacturing quality standards are met per gage instructions, first piece inspection approval, problem containment processes, quality alerts and other quality standards called out in the Challenge Manufacturing Quality Policy and/or Plex System specific for each work center.
• Ensures and maintains safety and cleanliness of work area by performing housekeeping duties.
• Performs and cross trains on various work centers as required.
• Completes appropriate paperwork and other documentation (hourly count boards).
• Meets daily production requirements.

When and Where:

This will be a Y Shift / 5am - 5pm F-Sun position located at our Plant in Kansas City, MO. 

Occasionally, this may require you to arrive early, stay late, or work on weekends, outside of our regular hours, to ensure we successfully meet customer needs, deadlines, or urgent requests. 

What You Need to Have:

• Must be 18 years of age or older
• High School Graduate or equivalent
• Able to stand for 8-10 hours a day and be physically capable of performing the essential functions of the position, with or without reasonable accommodation.
• Ability to read, write, speak, and understand English at a level sufficient to safely and effectively perform job duties, including following work instructions, safety procedures, and company communications.
• Six-month manufacturing experience preferred
• Has high standards of performance for self. Takes responsibility for actions, results, and mistakes.  Is thorough, accurate, and reliable when performing and completing job tasks; demonstrates honesty and integrity in all aspects of work.
• Takes positive action to objectively resolve conflict by listening, staying focused on issue to find resolution, and monitoring progress. Maintains positive relationships by constructively resolving conflicts.
• Uses feedback from others to continuously improve performance and work relationships.
• Moves within own and/or other work areas (flexes) to support plant flow. Works with sense of urgency to meet needs of customers.
• Has necessary experience, skills, and knowledge to perform all aspects of job; rotates through all job responsibilities. Maintains knowledge and skills to perform job effectively.
• Has ability to focus on benefits of change and see it as positive; approaches change or newness in constructive/objective manner; views change as learning opportunity.
• Looks for good in others; works collaboratively with others; shares information and knowledge.
• Is at work when scheduled and ensures coverage when absent; takes timely breaks/lunches; uses time wisely.
• Must be able to understand and follow written and verbal workplace instructions
• Must be able to work full time, 40 hours per week.
• Must be able to work up to 12 hours per day including Saturday and Sunday
• Ability to read and interpret job element sheets
• Ability to use a variety of gages (functional, go/no go) required
• Ability to use grinders
• PC and keyboard/mouse skills required
• Ability to frequently lift/move material weighing up to 40 pounds
• Ability to work as a contributing member within team environment

Who We Want:

Has primary responsibility to perform initial visual quality check on metal stampings, while efficiently packing stampings in appropriate containers in order to ensure a quality product is available to internal and external customers.  Performs additional quality checks as necessary, records information in PLEX (ERP - enterprise resource data planning system) and performs general utility work to ensure production schedules are met.

What You'll Do:

• Performs all duties to ensure department and plant meet daily and weekly production requirements.
• References production orders in Plex to weld product per Job Element Sheet (JES).
• Frequently loads, unloads, lifts/moves, pulls/pushes, and/or positions products and materials weighing up to 60 pounds, occasionally weighing more (assistance given with heavier objects by work partner[s]), throughout assigned work center. Press Packing operations involve frequent standing, walking, bending, twisting, turning, and lifting.
• May select proper rack or bin to pack parts and/or store parts for next process.
• Properly packs parts in correct pin/storage container per packaging instructions to meet customer requirements. Ensures proper labeling requirements are followed.  Uses personal computer (PC), Plex system, keyboard, and mouse.
• Completes on-line work center and operator inspection sheets to verify process are stable and all visual inspection and gage requirements are being met.
• Visually inspects parts from previous operation per Challenge Manufacturing quality standards to ensure proper form, fit, and function. Ensures customer and Challenge Manufacturing quality standards are met per gage instructions, first piece inspection approval, problem containment processes, quality alerts and other quality standards called out in the Challenge Manufacturing Quality Policy and/or Plex System specific for each work center.
• Ensures and maintains safety and cleanliness of work area by performing housekeeping duties.
• Performs and cross trains on various work centers as required.
• Completes appropriate paperwork and other documentation (hourly count boards).
• Meets daily production requirements.

When and Where:

This will be a X Shift / 5pm - 5am M-Th position located at our Plant in Kansas City, MO. 

Occasionally, this may require you to arrive early, stay late, or work on weekends, outside of our regular hours, to ensure we successfully meet customer needs, deadlines, or urgent requests. 

What You Need to Have:

• Must be 18 years of age or older
• Able to stand for 8-10 hours a day and be physically capable of performing the essential functions of the position, with or without reasonable accommodation.
• High School Graduate or equivalent
• Ability to read, write, speak, and understand English at a level sufficient to safely and effectively perform job duties, including following work instructions, safety procedures, and company communications.

• Six-month manufacturing experience preferred
• Has high standards of performance for self. Takes responsibility for actions, results, and mistakes.  Is thorough, accurate, and reliable when performing and completing job tasks; demonstrates honesty and integrity in all aspects of work.
• Takes positive action to objectively resolve conflict by listening, staying focused on issue to find resolution, and monitoring progress. Maintains positive relationships by constructively resolving conflicts.
• Uses feedback from others to continuously improve performance and work relationships.
• Moves within own and/or other work areas (flexes) to support plant flow. Works with sense of urgency to meet needs of customers.
• Has necessary experience, skills, and knowledge to perform all aspects of job; rotates through all job responsibilities. Maintains knowledge and skills to perform job effectively.
• Has ability to focus on benefits of change and see it as positive; approaches change or newness in constructive/objective manner; views change as learning opportunity.
• Looks for good in others; works collaboratively with others; shares information and knowledge.
• Is at work when scheduled and ensures coverage when absent; takes timely breaks/lunches; uses time wisely.
• Must be able to understand and follow written and verbal workplace instructions
• Must be able to work full time, 40 hours per week.
• Must be able to work up to 12 hours per day including Saturday and Sunday
• Ability to read and interpret job element sheets
• Ability to use a variety of gages (functional, go/no go) required
• Ability to use grinders
• PC and keyboard/mouse skills required
• Ability to frequently lift/move material weighing up to 40 pounds
• Ability to work as a contributing member within team environment

Who We Want:

Has primary responsibility for running and monitoring up to 800 Ton Secondary stamping presses, ensuring quality stampings are produced per the Challenge Manufacturing Quality Standards, production orders and engineering specifications.  Activates press in and monitors stamping runs.  Performs necessary quality checks, records information in Plex (enterprise resource data planning system - ERP) and performs general utility work to meet work schedule.

What You'll Do:

• Performs all duties to ensure department and plant meet daily and weekly production requirements.
• References production orders in Plex to stamp product per Job Element Sheet (JES).
• Select and load correct blank steel sheets in stamping press in order to produce a quality stamping.
• Frequently lifts/moves, pulls/pushes, and/or positions products and materials weighing up to 40 pounds, occasionally weighing more (assistance given with heavier objects by work partner[s]), throughout assigned work center. Press operations involve frequent standing, walking, bending, twisting, turning, and lifting.
• May select proper rack or bin to pack parts and/or store parts for next process.
• Properly packs parts in correct pin/storage container per packaging instructions to meet customer requirements. Ensures proper labeling requirements are followed.  Uses personal computer (PC), Plex system, keyboard, and mouse.
• Completes on-line work center and operator inspection sheets to verify process are stable and all visual inspection and gage requirements are being met.
• Visually inspects parts from stamping press per Challenge Manufacturing quality standards to ensure proper form, fit, and function. Ensures customer and Challenge Manufacturing quality standards are met per gage instructions, first piece inspection approval, problem containment processes, quality alerts and other quality standards called out in the Challenge Manufacturing Quality Policy and/or Plex System specific for each work center.
• Ensures and maintains safety and cleanliness of work area by performing housekeeping duties.
• Performs and cross trains on various work centers as required.
• Completes appropriate paperwork and other documentation (hourly count boards).
• Meets daily production requirements.

When and Where:

This will be a Y Shift / 5am - 5pm F-Sun position located at our Plant in Kansas City, MO. 

Occasionally, this may require you to arrive early, stay late, or work on weekends, outside of our regular hours, to ensure we successfully meet customer needs, deadlines, or urgent requests. 

What You Need to Have:

• Must be 18 years of age or older
• High School Graduate or equivalent
• Previous stamping press operation experience preferred.
• Ability to read, write, speak, and understand English at a level sufficient to safely and effectively perform job duties, including following work instructions, safety procedures, and company communications.
• Has high standards of performance for self.  Takes responsibility for actions, results, and mistakes.  Is thorough, accurate, and reliable when performing and completing job tasks; demonstrates honesty and integrity in all aspects of work.
• Takes positive action to objectively resolve conflict by listening, staying focused on issue to find resolution, and monitoring progress.  Maintains positive relationships by constructively resolving conflicts.
• Uses feedback from others to continuously improve performance and work relationships.
• Moves within own and/or other work areas (flexes) to support plant flow.  Works with sense of urgency to meet needs of customers.
• Has necessary experience, skills, and knowledge to perform all aspects of job; rotates through all job responsibilities.  Maintains knowledge and skills to perform job effectively.
• Has ability to focus on benefits of change and see it as positive; approaches change or newness in constructive/objective manner; views change as learning opportunity.
• Looks for good in others; works collaboratively with others; shares information and knowledge.
• Is at work when scheduled and ensures coverage when absent; takes timely breaks/lunches; uses time wisely.
• Must be able to understand and follow written and verbal workplace instructions
• Must be able to work up to 12 hours per day including Saturday and Sunday 
• Ability to read and interpret job element sheets
• Ability to use a variety of gages (functional, go/no go) required
• PC and keyboard/mouse skills required
• Ability to frequently lift/move material weighing up to 40 pounds
• Ability to work as a contributing member within team environment

Overview:

Are you a high-performing sales professional with a proven track record of crushing quota and a passion for helping people unlock their potential? Nerdy is seeking experienced Sales Representatives who combine consultative selling expertise with competitive drive to help thousands of families invest in their academic success.

As a Sales Representative, you’ll own the full sales cycle—from initial outreach through close—guiding prospective students and families toward personalized learning solutions. This is a SALES position that demands a consultative approach and relentless execution. Success in this role comes from:

• Conducting high-volume, high-quality discovery calls with prospective families
• Applying consultative selling techniques to uncover needs and recommend tailored learning solutions
• Building trust and urgency through value-driven conversations
• Consistently meeting and exceeding daily, weekly, and monthly sales targets

Location: Fully Remote Position

Upcoming Start Dates/Training: 

• Paid Training Schedule (Virtual | 6 weeks total):
• Weeks 1–3: Monday–Friday 8:00 AM–5:00 PM CT
• Weeks 4–6: Monday–Friday 8:00 AM–12:00 PM + 4:00 PM–8:00 PM CT (split shift with a mid-day break)
• Post-Training Schedule: After successful completion of training, your permanent schedule will remain on a split shift (8:00 AM–12:00 PM + 4:00 PM–8:00 PM CT). Exact days will be reviewed during the interview process. 

Availability Requirement: You must be able to work all training hours and the permanent split-shift schedule after training.

About Nerdy:

At Nerdy (NYSE: NRDY) -  the company behind Varsity Tutors - we’re redrawing the blueprint of learning. Our Live + AI™ platform fuses real-time human expertise with proprietary generative-AI systems, setting a new bar for measurable academic impact at global scale. 

We recruit the kind of technologists and operators you’d bet on as solo founders - people who turn ambiguous problems into shipping code, iterate faster than markets move, and compound their advantage with every data point. In an era where great employees can deliver 10-times the leverage of the merely good, we back those who play to win.

Fortune favors the bold. Join us.

How we compete:

• AI-Native at every level
  From the CEO to day-one hires, everyone builds and ships with generative AI. If you’re not wielding AI, you’re not done.
• Entrepreneurial velocity
  Move at founder speed, prototype in hours, and measure in real user outcomes. Slow teams die.
• Free-market rigor
  Ideas rise or fall on merit and results - no committees, no politics, no cap on upside.
• Full-stack ownership
  You design, build, and run what you ship; accountability is a feature, not a bug.
• Reward for contribution
  Pay rises with impact, not years. Outstanding results earn outsized rewards. We evaluate both what you achieve and how you achieve it: living our leadership principles and using AI effectively are formally measured and rewarded.
• Relentless exploration
  Push the frontier of generative AI in live learning and - because only the paranoid survive - questioning every legacy assumption along the way.
• Is Apolitical
  You stay focused on mission-aligned outcomes, not distractions or unrelated causes.

If you’re a technically minded builder who thrives on open competition, personal responsibility, and the chance to redefine how the world learns - while continually stretching the limits of what generative AI can do - come do the most ambitious and rewarding work of your career here. Learn more at nerdy.com.

Nerdy’s shareholder letters below explain our latest products and strategy:

• Q4-2025 Shareholder Letter
• Q3-2025 Shareholder Letter
• Q2-2025 Shareholder Letter

Qualifications:

• Bachelor’s degree preferred.
• 3+ years of sales, business development, or account management experience strongly preferred.
• Demonstrated success in quota-carrying roles with a track record of meeting or exceeding targets.
• Experience in consultative, solution-based, or needs-based selling environments
• Ability to work a FULL-TIME schedule, including evenings and weekends
• Strong technical aptitude and ability to learn new systems and CRM tools quickly
• Stable, distraction-free remote work environment with reliable high-speed internet

Our Most Successful Sales Representatives Typically Bring

• Proven history of exceeding sales quotas and revenue targets in B2C or high-volume sales environments.
• Experience in phone-based or inside sales with strong conversion metrics.
• Career progression showing increased responsibility, larger books of business, or leadership roles.
• Expertise in needs assessment, objection handling, and closing techniques.
• Background in industries such as edtech, SaaS, insurance, financial services, real estate, home services, or other consultative B2C sales.
• Comfort with CRM platforms, pipeline management, and data-driven performance tracking.
• Commitment to continuous learning and professional development.

Career Growth & Development:

This role offers clear pathways for advancement based on performance:

• Structured promotion track from Sales Representative to Senior Sales Representative and other career progression opportunities (training, management, operations).
• Merit-based advancement opportunities into training, management, and other business areas.
• Comprehensive paid training program focusing on educational consulting and sales excellence.
• Mentorship and leadership development opportunities.

Unlock Your Full Potential at Nerdy:

At Nerdy, we’re not just transforming how people learn—we’re transforming your life. Our benefits package is built with a forward-thinking, “focus on you” mindset, so you can be your healthiest, happiest, and yes, most super-human self. Here’s a snapshot of what we offer:

• Competitive Compensation: $41,600 ($20/hour) base salary plus $12,000 annual variable compensation target (after training). Also, performance-based advancement opportunities with increased earning potential.
• Comprehensive Healthcare: Choose from top-tier medical, dental, vision, and life insurance plans designed to keep you and your family covered.
• Retirement Made Simple: Benefit from our 401(k) plan with an immediate company match—no vesting delays!
• Family First: Generous maternity, paternity, and adoption leave ensure you have the support you need at life’s big moments.
• Equipment: Company-provided MacBook and headphones, as well as the latest technology and software programs to help make you successful.
• Continuous Learning: Get an all-inclusive learning membership for you and your household—including 1-on-1 tutoring hours, unlimited on-demand classes, and access to our full suite of learning products and services.
• Supercharge with AI: Gain exclusive access to cutting-edge AI tools that boost your productivity, making you feel almost super-human (cape not included).

Who We Want:

The primary responsibility of a Quality Auditor is to plan, conduct, and report on product, process, and second-party audits.

What You'll Do:

• Perform document review in preparation for and during audits.
• Support corporate internal audit leadership in definition of audit criteria and scope of audits.
• Prepare and communicate audit agenda.
• Lead and execute internal audits, collecting and verifying objective evidence.
• Determine and record audit findings, including conformities and non-conformities (i.e. separate findings or combined findings into one finding)
• Conduct audit closing meeting to report and communicate audit findings and non-conformities to plant management.
• Prepare and distribute final audit reports to auditees and upper management.
• Mentor and coach personnel in quality system requirements as required.
• Support manufacturing locations throughout external audits as needed (includes planning through problem solving phases).
• Monitor and report plant level audits including but not limited to layered process audits and product audits.
• Provide administrative support for manufacturing locations in submission of external audit finding responses.
• Other duties as assigned.

When and Where:

This will be a 1st shift M-F position located at our Plant 7 office in Kansas City, MO. 

Occasionally, this may require you to arrive early, stay late, or work on weekends, outside of our regular hours, to ensure we successfully meet customer needs, deadlines, or urgent requests.

What You Need to Have:

• Education & Experience:
  • High school diploma or GED required; bachelor’s degree preferred.
• Minimum of three years quality experience involved with the maintenance of quality management systems and internal or external auditing.
• Previous experience in the automotive industry preferred.
• IATF 16949 Lead Auditor Certificate preferred
• Technical Skills & Knowledge:
  • Core tools knowledge preferred
  • Understanding of risk-based thinking
  • Strong verbal and written communication skills.
  • Proficiency in Microsoft Office (Word, Excel, Access, PowerPoint, MS Project).
  • Experience with MRP/ERP systems (Plex is a strong plus).
• Soft Skills & Work Ethic;
  • Ability to effectively manage time and work with a sense of urgency.
  • Strong problem solving, conflict resolution, and collaboration skills.
  • High standards of performance, accountability, honesty, and integrity.
  • Adaptability to change and a team-oriented mindset.
  • Willingness to travel at least 25%.

What You'll Do:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Performs all duties to ensure department and plant meet daily and weekly production requirements.
• Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures, using hand tools and power tools consistent with local and national codes.
• Diagnose malfunctioning systems, apparatus, and components, using test equipment and hand tools, to locate the cause of a breakdown and correct the problems
• Connect wires to circuit breakers, transformers, or other components
• Inspect electrical systems, equipment, and components to identify hazards, defects, and the need for adjustment or repair, and to ensure compliance with codes.
• Advise management on whether continued operation of equipment could be hazardous.
• Test electrical systems and continuity of circuits in electrical wiring, equipment, and fixtures, using testing devices such as ohmmeters, voltmeters, and oscilloscopes, to ensure compatibility and safety of system.
• Plan layout and installation of electrical wiring, equipment and fixtures, based on job specifications and local codes.
• Learn from Electrician II and III to install, maintain, or repair electrical wiring, equipment, and fixtures.
• Prepare sketches or follow blueprints to determine the location of wiring and equipment and to ensure conformance to building and safety codes.
• Use a variety of tools and equipment such as power construction equipment, measuring devices, power tools, and testing equipment including oscilloscopes, ammeters, and test lamps.
• Install ground leads and connect power cables to equipment, such as motors.
• Perform business management duties, such as maintaining records and files, preparing reports and ordering supplies and equipment.
• Repair or replace wiring, equipment, and fixtures, using hand tools and power tools.
• Work from ladders, scaffolds, and roofs to install, maintain or repair electrical wiring, equipment, and fixtures.
• Run conduit inside designated partitions, walls, or other concealed areas, and pull insulated wires or cables through the conduit to complete circuits between boxes.

When and Where:

This will be a Y Shift /5:00 AM- 5:00 PM Friday-Sunday position located at our Plant in Kansas City, Missouri. 

Occasionally, this may require you to arrive early, stay late, or work on weekends, outside of our regular hours, to ensure we successfully meet customer needs, deadlines, or urgent requests. 

What You Need to Have:

• Must be able to understand and follow written and verbal workplace instructions.
• Must be able to analyze and troubleshoot electrical malfunctions in equipment and related components, diagnosing and correcting the problems quickly to avoid production delays.
• Must be able to do electrical controls work PLC (revise or improve) with guidance from a Controls Engineer
• Must have a strong mechanical/electrical aptitude and working knowledge of electrical machine components, electronic circuits and pneumatic and hydraulic systems.
• Must be able to read electrical schematics and understand electrical principals and codes.
• Must have a working knowledge of electrical meters and instruments such as brush recorders, multi-funciton meters, and programmable controls and associated equipment. Good computer skills are important.
• Requires skill in the use of electrical hand tools.
• Must be able to perform the electrical Preventative Maintenance (PM) on all plant equipment.
• Must know and follow established safety procedures, including a working knowledge of OSHA & MIOSHA.
• Must be able to pass necessary electrician testing and LOTO certification.