Job Role...

At Soho House the Receptionist is responsible for welcoming, directing or signing in all members and guests to the property and assisting with room check in/outs. As a Receptionist, you will wear many hats; reception desk and handle basic admin duties, host in the restaurant and rooftop where needed as well as performing guestlist responsibilities. You will be responsible for being knowledgeable on all aspects of the property, neighborhood and fostering the ‘home away from home’ feeling when members enter the building.

Main Duties...

Front Desk

• To process all member/guests’ check-ins by confirming reservations in Opera verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures.
• To secure valid form of payment (e.g. credit card, cash) prior to issuing room key.
• To set up accurate accounts for each guest upon check in according to their requirements.
• To activate room keys and reissue new room keys to guest as necessary (e.g. lost key) by verifying member/guest identity.
• To assign room according to guest request and preferences whenever possible.
• To verify and adjust billing for member/guests.
• To process all check-outs including express check-outs, resolving any late and disputed charges, settling account, retrieving room keys, and requesting comments on members/ guest’s stay.
• To accommodate requests for room changes when possible.
• To file member/guest paperwork or documentation respecting GDPR guidelines.
• To sell (or upsell) a room/accommodation to guests without reservations based on availability.
• To communicate and prioritise rooms on ‘Q’ and keep track of changes in room status.
• To co-ordinate with Housekeeping (and Engineering) to track readiness of rooms for check-in and to report guest concerns.
• To confirm reservations and cancellations.
• To run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
• To complete designated reports in Opera.
• To run credit card authorization report and check for discrepancies.
• To print contingency lists to have a record of all members/guests in case of emergency.

Club

• To ensure every member is welcomed by name (if local) and guest is welcomed with open arms and in a hospitable manner.
• To answer high-volume phone lines and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members among other inquiries.
• To be well-versed on standard Q&A regarding menus, hours of operation and amenity availability/pricing.
• To maintain a clean, sanitary and safe work environment, reception area, desk and coat check closet.
• To support with guest list duties on the floor level, club and/or Rooftop (if applicable).
• Support, redirect and problem solve in real-time to ensure any guest related concerns are addressed and action items have been set.
• To assist guests by checking/ retrieving their coats and/or items they left.
• To build relationships with members and guests and communicate and red flags and positive feedback to your manager or Membership team.
• To influence a fun and positive atmosphere by being approachable and professional.

Other

• To follow property procedures for handling emergency situations (e.g. evacuations, medical emergencies, natural disasters).
• To follow company and department safety and security policies and procedures to ensure a clean, safe and secure environment.
• To protect the privacy and security of members.
• To maintain confidentiality of proprietary materials and information
• Yo ensure uniform and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
• To protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
• To develop and maintain positive and productive working relationships with other employees and departments.

Experience Required...

• Previous experience in a similar role in a fast-paced high-volume work environment.
• Welcoming and approachable.
• Adaptable and team player.
• Possesses good written and verbal communication, fluent in Japanese & English.
• Problem Solving and Decision Making
• Ability to handle feedback to achieve member satisfaction
• Ability to multitask, be flexible and work in a fast-paced environment
• Ability to understand and follow written and verbal instructions
• Excellent interpersonal, communication and problem solving skills
• Knowledge of Hotel PMS (Opera), Salesforce, and OpenTable is desirable

Get to know Okta Okta is the World’s Identity Company. We enable everyone to safely use any technology—anywhere, on any device or app. The Okta Platform and Auth0 Platform enable secure and flexible access, authentication, and automation, transforming people's experience in the digital world and putting Identity at the heart of business security and growth.

At Okta, we welcome diverse perspectives and experiences. We aren't looking for someone who checks every single box. We are looking for lifelong learners and people who can make our team better with their unique experiences. Join our team! We are building a world where Identity belongs to you.

As a member of the Okta Japan SE team, the Senior Solutions Engineer for the Auth0 Platform will serve as a key technical and business advisor to customers and partners. Leveraging a passion for technology and deep expertise, you will plan, propose, and demonstrate how Auth0 solutions solve critical business challenges for stakeholders ranging from field practitioners to C-level executives throughout the sales cycle. Consequently, you will directly contribute to achieving quarterly and annual sales targets in Japan.

What you’ll be doing

• Collaborate with the sales team and related departments to act as an authority on technology and the Identity Security domain, ensuring customers fully understand the value and potential of the Auth0 Platform.
• Communicate the value of implementing Auth0 solutions to customers in various positions (practitioners, managers, C-level) and earn their trust.
• Serve as a primary technical resource, confidently responding to product functionality questions and detailed technical inquiries from customers, partners, and internal Auth0 teams.
• Drive knowledge sharing by contributing to and utilizing best practices and reusable assets, proactively elevating the expertise and efficiency of the entire SE team.
• Support customer Proof of Concepts (PoCs) to technically demonstrate that implementing Auth0’s identity solutions will deliver value to the customer.
• Participate as a presenter and demonstrator in online or offline events aimed at evangelizing Auth0.
• Lead less experienced sales representatives and SEs, contributing to constructive performance improvement of the entire team through appropriate feedback.

What you’ll bring to the role

• Experience in customer-facing roles as a Pre-sales SE or Technical Sales.
• Ability to build and maintain strong relationships of trust with customer technical staff and leaders throughout the sales process.
• Native-level Japanese proficiency with excellent communication and reading comprehension skills.
• Ability to ask questions and express opinions in English via email, Slack, or one-on-one conversations.
• Joy in spreading industry-leading solutions that benefit society.
• Enjoyment in collaborating with Okta’s expanding partner community in Japan and working with Pre-sales Engineers around the world.
• A desire to become a top-tier Solutions Engineer by refining pre-sales skills, not just product and authentication technology knowledge.

And extra credit if you have experience in any of the following!

• Pre-sales experience in an organization using sales methodologies such as SPIN, Solution Selling, or MEDDICC.
• Experience with Identity & Access Management (IAM), Single Sign-On (SSO), Security, or API-based solutions.
• Experience using at least one standard network security protocol (OAuth 2.0, OpenID Connect, SAML, LDAP, etc.).
• Knowledge/Experience with Cloud Platforms (AWS, GCP, Azure) and tools such as Kubernetes, Terraform, or Serverless environments.
• Hands-on development experience in one or more of the following areas: Web Development (JavaScript, HTML, Front-end frameworks), Mobile Development (iOS, Android), Backend Development (Java, C#, Node.js, Python, PHP, Ruby), or IP-based real-time communications.
• Knowledge of modern technologies such as Generative AI, Intelligent Agents, and Conversational Bots.
• Understanding of core application security (Password Hashing, SSL/TLS, EAR, XSS, XSRF).
• Experience speaking at technical conferences/webinars or writing technical blogs.
• Experience working as a software developer.
• Experience communicating and working with overseas engineers in English.

What you can expect as an Okta employee

• Benefits
• Social Impact (Okta for Good)
• Okta's People, Connections, and Community

Okta builds a dynamic work environment by providing the best tools, technology, and benefits so that employees can work productively in an environment that suits their needs. Each organization has a unique way of working with flexibility and mobility so that every employee can be their most creative and successful self, regardless of where they live. Find your place at Okta today!

Okta is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider qualified applicants with criminal histories, consistent with applicable legal requirements.

#LI-Hybrid
#KH-1
P24422_3330489

The Okta Technical Account Management (TAM) Team

The TAM team empowers Okta customers to deliver secure, scalable, and transformative identity solutions by acting as their trusted identity coach. We drive lasting success through elevated technical maturity, proactively guiding their identity decisions and long-term identity vision. We guide a customer’s strategy for customer identity, workforce identity, and security posture while driving value in Okta’s suite of products and, ultimately, retention at contract renewal.

The Auth0 Technical Account Manager Opportunity

This is an exciting opportunity for an experienced technical expert to join the Okta Japan TAM team. This role specialises in the Auth0 platform, which is an easy-to-implement, adaptable authentication and authorization platform for Consumer and SaaS applications. Basically, we make your login experience awesome. 

You will be working with a portfolio of well-known brands on their Auth0 implementations as an identity coach. Building close relationships with technical stakeholders from early in the customer lifecycle, you will learn their business, goals, challenges and technical landscape, ensuring Okta delivers on a long-term strategic plan to help solve these challenges and realize the value of their Auth0 platform investment, while continuing to evolve to solve new objectives and improve security posture.

The ideal candidate for this role has experience in either customer business-facing or technical delivery. They exhibit both interest and adaptability to both technical and business discussions, including agility in conversation and intelligent follow-through for customers. They are able to showcase an understanding of the TAM role through concrete examples of problem-solving strategies and tactics often faced in the role. 

What you’ll be doing:

• Serve as a trusted Identity Coach, guiding customers to achieve their objectives through timely technical guidance, advice, enablement, and best practice sharing
• Learn our customers’ business, gaining insights into their strategies, goals, and challenges, through the lens of identity
• Build and nurture long-term relationships with stakeholder personas from developers, engineering leads, app builders, and product owners, through to C-level exec, evolving customers into Auth0 champions
• Conduct quarterly customer meetings with executives to recap past value, show progress on current initiatives and future state or roadmap items
• Conduct ad hoc customer meetings with technical practitioners on identity solutions, technical guidance and best practices
• Monitor customer health, satisfaction, and engagement, proactively addressing risks and escalations
• Collaborate with stakeholders to develop strategies to increase customer adoption, and uncover growth opportunities that will solidify Auth0 for the entirety of customer identity
• Analyse trends, identify areas for improvement, and take action to optimise customer outcomes
• Act as a product evangelist, educating customers on new features and alignment of roadmaps to enhance their experience
• Represent the voice of the customer, ensuring their needs and feedback shape the company’s approach

Requirements:

• 5+ years of total experience in information technology, with a Bachelor’s degree; or an advanced degree without experience; or equivalent experience.
• At least 3 years of hands-on experience as a Technical Account Manager (TAM), or comparable customer-facing role, preferably in the IAM space
• Native-level Japanese proficiency with excellent communication and reading comprehension skills.
• Ability to ask questions and express opinions in English via email, Slack, or one-on-one conversations.
• Familiarity with the following core CIAM areas or technical competencies: 
• Technologies and protocols to support authentication and authorization (OAuth, OpenID Connect, and SAML 2.0)
• Consuming APIs and HTTP request methods
• High-level understanding of custom consumer and SaaS apps, both web and native
• Passion for learning cybersecurity principles for IT and consumer applications
• Experience with SaaS/PaaS/cloud-based services, driving their adoption, integration, and ongoing use
• Basic knowledge of software development lifecycle, interest in programming languages, and application builder practices
• A customer-first mindset with the energy and problem-solving skills to address technical challenges and achieve customers' business and technical objectives
• Ability to manage multiple projects simultaneously, perform customer research, generate reports, and analyse data. Strong presentation and whiteboarding/diagram skills
• Excellent communication skills with the ability to set expectations and communicate goals and objectives with customers at various levels, from a developer to C-level exec
• Ability to influence customer behaviour & health metrics across a portfolio of customers

#P24888_3375767

#LI - hybrid

Point72 Academy 夏季インターンシップ（日本）

投資業界でのキャリア形成に関心をお持ちの方を対象に、2027年12月から2028年7月の間に卒業予定の学生向けに、2027年6月から8月にかけて実施される8週間の夏季インターンシップへの応募を受け付けています。

Point72 Academyは、変化し続ける投資業界において投資アナリストとして活躍するために必要な知識・スキルの習得を目的とした育成プログラムです。2015年の設立以来、2025年11月時点で230名以上のアナリストを輩出しており、その中には現在ポートフォリオ・マネージャーとして活躍しているメンバーもいます。

本インターンシップは、講義形式のトレーニング、投資ケースワーク、メンターシップを組み合わせたプログラムであり、金融およびリサーチの基礎、公開市場の仕組みに対する理解を深めるとともに、将来的にフルタイムの Point72 Academy Associate プログラムに進む可能性も見据えた準備を行います。

インターンシップ期間中の主な内容

• アナリストとして必要な基礎知識・スキルを習得
• 会計・モデリング・プレゼンテーション・コンプライアンス研修
• 投資チームと協力し、株式アナリストの日常業務を直接体験するとともに、当社のポートフォリオマネージャーが担当するセクターの一つについて理解を深める
• ポートフォリオマネージャーが担当する業界セクターへの理解を深める
• アカデミーのコーチと密接に連携し、データ分析をさらに深め、投資アイデアに関する最終プレゼンテーションを準備
• コンプライアンス、情報セキュリティ、および共同CIO室と連携し、投資プロセスやワークフローにおいてAIを効果的に活用する方法を探求

求める人物像

• 学問分野不問：あらゆる学問分野の学生を歓迎します。専攻は選考の決定要因ではありません。チーム協働できる力、高い誠実さ、知的好奇心、リーダーシップの素養を備え、金融市場に強い関心を持つ方を求めています。
• 金融サービス業界への高い関心：本プログラムはプロジェクトベースで進行するため、企業分析や株式分析に関心をお持ちの方を歓迎します。
• 主体性と決断力：高い自己管理能力を持ち、不確実性の高い環境下においても自ら考え、判断できる方。
• 語学力：日本語および英語の双方において、口頭・文書ともに円滑なコミュニケーションが可能な方。

応募資格   

• 2027年12月から2028年7月の間に大学または大学院を卒業予定の方。
• リサーチや問題解決に強い関心を持ち、知的好奇心を持って学び続けられる方。
• 高いプロフェッショナリズム、誠実さ、卓越性を重視し、学業およびキャリア形成の真摯に取り組める方。
• 最高水準の倫理観を重視できる方。
• 金融業界でのキャリア探索に強い意欲をお持ちの方。

選考プロセスについて

• オンライン応募：オンライン申請、エッセイ、および履歴書は、応募者のご経験やバックグランドを理解するための提出資料となります。オンライン応募を完了次第、書類選考を開始します。
• ケーススタディ：書類選考を通過された方には、これまでの経験やビジネスに対する考え方を示していただくため、ケーススタディへの参加をご案内します。
• オンライン・アセスメントおよび面接：ケーススタディの提出および審査後、選考通過者にはオンライン・アセスメントおよびAcademyチームの複数メンバーとのオンライン面接に進んでいただきます。

注意事項

• 選考準備が整い次第、早めに応募および必要書類の提出を完了されることを推奨します。
• Point72 Academyインターンシップ・プログラムへの応募は、グローバル全体を通じてお一人につき1回限りです。応募にあたっては、最も関心のある地域をを選択のうえご応募ください。
• 本プログラムへの応募手続きにおいて、いかなる形であっても生成AI（GenAI）の使用は禁止されています。

Point72について
Point72 は、スティーブン・A・コーエン率いるグローバルなオルタナティブ投資会社です。

30年以上にわたる投資経験を活かし、私たちは投資プロフェッショナルの戦略的パートナーとして、優れたアイデアの実現を支援しています。現状に甘んじることなく、常に投資プロセスの革新を追求し、魅力的なリスク調整後リターンの創出を目指しています。また、投資家主導のカルチャーを育むとともに、人材一人ひとりの長期的な成長にコミットすることで、業界で最も優秀な人材を惹きつけ、育成・定着させることを重視しています。

Point72 Academyは、多様な視点や考え方をもたらす存在としてアナリストやポートフォリオ・マネージャーとしての成長・能力開発を支援しています。

The Point72 Academy Summer Internship — Japan  

Are you a student interested in pursuing a career in investing? If you are graduating between December 2027 and July 2028, we invite you to apply for our 8-week summer internship, taking place from June to August 2027.   

Launch your investing career in the Point72 Academy, an investment analyst training program that will provide you with the tools and knowledge to build a career in our ever-evolving industry. Since 2015, the Academy has graduated more than 230 analysts onto our platform as of November 2025; some are portfolio managers today.   

The Point72 Academy Summer Internship is a combination of classroom instruction, portfolio casework, and mentorship. The program is designed to give you insights into finance, research, and the workings of the public markets and prepare you for a potential opportunity with the full-time Point72 Academy Associate Program.    

During the internship, you will:   

• Acquire fundamental knowledge and skills necessary to contribute as an analyst, alongside your peers.
• Receive training in accounting, modeling, presenting, and compliance.
• Collaborate with an investment team, gaining firsthand experience of the daily life of an equities analyst and exposure to one of the sectors covered by our Portfolio Managers. 
• Work closely with Academy coaches, delving deeper into data analysis and preparing a final pitch on an investment idea. 
• Collaborate with Compliance, Information Security and the Office of the Co-CIO to discover efficient ways to harness AI in your investment processes and workflows.

Who We’re Looking For:   

• We welcome students from all academic disciplines. Your field of study or major is not a determining factor; we seek individuals who can effectively manage teamwork, exhibit integrity, possess intellectual curiosity, demonstrate leadership potential, and express a keen interest in the financial markets.
• Students should have a high enthusiasm for the financial services industry. Interest in analyzing companies and looking at stocks is recommended given the project-based nature of this program.
• Highly self‑motivated with a high risk appetite and the ability to make decisions in an ambiguous environment.
• Candidates with a high proficiency, written and verbal, in both Japanese and English.

We Want You to Apply if You Are:   

• A current student who will graduate from university between December 2027 and July 2028.
• Fascinated by research and problem-solving, relentlessly curious, and constantly expanding your horizons. 
• Committed to continued success in your academic and professional career with the highest levels of professionalism, integrity, and excellence.
• Commitment to the highest ethical standards.
• Highly self-driven and motivated to explore a career in finance.   

What to Expect:   

• Your online application, essays, and resume will serve as an introduction to who you are as a candidate. Once you complete the online application, we will begin reviewing your profile. 
• Selected candidates will then receive an email invitation to participate in a case study, allowing you to showcase your experiences and demonstrate your business acumen.
• Following submission and review of your case study, shortlisted candidates will be invited to complete an online assessment and participate in virtual one‑on‑one interviews with various members of the Academy team. 

Please note, you may only submit one application to the Academy internship program globally, so only apply to the region you are most interested in.  

Don't miss this opportunity to kickstart your career in the world of investing with the Point72 Academy.   

Please note that any use of GenAI is strictly prohibited when completing this application.  

ABOUT POINT72  

Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth.   

We’re a firm that thrives on ideas, and we’ve found that the Point72 Academy has provided us with diverse viewpoints and perspectives, and we are able to offer support in their growth and development as analysts and portfolio managers.  

About the right team member

You help our studios and your market(s) and region succeed which will range from prospecting new supply, to upselling to your client base. You will work directly with studio owners and managers in our network to make sure they see incredible value in their partnership with us. You are comfortable with numbers, and are excited to use data, market trend analysis, and your budding knowledge of the boutique fitness space to make actionable recommendations to our partners.

About the role

Market Management

• Be an expert on boutique fitness and wellness in your ClassPass markets, including the competitive landscape
• Responsible for revenue and reservation growth across your book of business and the market you manage
• Responsible for market wide partner retention focus with monthly and quarterly targets
• Responsible for monitoring and identifying pockets of opportunity on supply health across your markets with a heavy focus on inventory availability
• Acts as the local voice of the partner and escalates local nuances to country leaderships team
  
  

Partner Management

• Build strong, long-term relationships with partners in a diverse book of business ranging from top, medium and lower tier accounts
• Support your partners in your market by helping them grow their business
• Drive adoption of new ClassPass products and retention of pre-existing products among your studio partners
• Engage with key studio partners during a monthly check-in via phone and in-person meetings (some you’ll interact with every day!)
• Retain our partners by providing best-in-class support & relationship management
• Quarterly Business Reviews and develop in-depth performance reports to share with studio partners
• Research, prospect and sell new studio, gym and wellness partners on to the platform in selected areas to help expand the ClassPass geographic footprint
• Utilise online and offline resources and tools to develop and maintain your own pipeline in SalesForce
• Outbound to larger, more strategic partners, driving the full sales cycle through making/sending introductory calls and emails, meeting prospects face to face, building the relationship and closing the deal
  
  

General

• Contribute towards country specific projects across the partner bases
• Assist with resolving transactional issues and complete ad-hoc projects
• Assist with marketing efforts during launch

Skills & experience

• 3+ years of experience in account management or BD with a track record of relentlessly high standards and top performance
• Strong negotiation skills in managing/developing your current and prospective book of business, ranging from low to top tier accounts.
• Good strategic thinking skills in implementing and executing tactical project plans ensuring alignment with directions from their manager, and goals of their team.
• Strong communication skills: comfortable using a broad range of communication styles across different audiences in diverse situations. Partners with members of other teams to not only generate buy-in for their initiatives but to maximize their impact.
• Good collaboration skills: leverages deep experience (at ClassPass or otherwise) to teach their colleagues new skills, frameworks, techniques, etc. Introduces entirely new ways of approaching or solving problems.
• Good business acumen skills: able to articulate at a high level the value of the work that they do, not just to their own team but also to the broader business.
• Based in Tokyo, Japan
• Fluency in English and Japanese

#APAC

The Team Lead, Japan HAPI Program owns the day-to-day execution and performance of the Japan HAPI reservations program. This role provides hands-on operational leadership for contractor management, workflow oversight, quality assurance, compliance, escalation prevention, and service quality for Japanese partners, with particular focus on key brands and high-sensitivity accounts. The Team Lead works closely with Business Operations leadership and cross-functional partners to ensure schedule updates are completed accurately and on time, issues are identified and resolved quickly, and the Japan HAPI model can scale sustainably with reduced dependency on BizOps leadership for direct day-to-day management.

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• Bachelor's degree, technical certification, or equivalent relevant work experience
• 4+ years of experience in program operations, partner operations, service delivery, business operations, or a related field
• Experience leading day-to-day operations, workflows, projects, or teams, including contractor, vendor, or indirect team oversight
• Professional fluency in Japanese and English, both written and verbal
• Strong written and verbal communication skills, with the ability to build trust and operate effectively across cultures and functions
• Experience managing operational quality, compliance, service consistency, and issue resolution in a dynamic environment
• Proven ability to prioritize effectively and make sound decisions in an ambiguous, fast-moving environment
• Strong analytical and problem-solving skills, including the ability to collect data, identify trends, and translate findings into action
• Intermediate proficiency with Microsoft Office Suite or Google Workspace, including experience preparing updates and presenting to stakeholders
• High attention to detail, strong organizational skills, and sound judgment with partner-facing work
• Experience supporting Japanese partners, venues, or customers is highly desirable
• Program or project management certification, such as PMP, Agile, or similar, is a plus

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Own day-to-day execution and performance of the Japan HAPI reservations program
• Provide clear operational ownership and accountability for update completion, accuracy, responsiveness, and service quality across the Japan HAPI model
• Lead and coordinate the work of Japan HAPI contractors, including workload balancing, prioritization, coaching, feedback, and performance oversight
• Monitor operational workflows and schedule updates to ensure required work is completed accurately, on time, and in accordance with defined processes and partner expectations
• Oversee and strengthen quality assurance practices, including audits, spot checks, trend reviews, and process improvements that better reflect the dynamic operating reality of the Japan market
• Identify, prevent, and resolve operational issues before they become partner escalations, and manage escalations quickly and effectively when they occur
• Partner with Business Operations leadership and cross-functional stakeholders to align priorities, surface risks, and coordinate support for critical accounts and key brands
• Develop and maintain clear operating procedures, documentation, and training materials to improve execution consistency and reduce single-threaded knowledge
• Ensure compliance with internal policies, partner requirements, and applicable operational standards
• Track and report on program health, including timeliness, accuracy, escalation volume, service reliability, and quality trends
• Analyze operational data and partner feedback to identify root causes, recommend improvements, and drive corrective actions
• Support efforts to scale Japanese venue operations by improving the reliability and sustainability of the HAPI support model
• Reduce day-to-day dependency on BizOps leadership by independently managing routine execution, issue handling, and contractor oversight within the scope of the role
• Participate in planning and prioritization activities to identify operational impacts, interdependencies, and risks across related programs or teams
• Contribute to hiring, onboarding, and training for future contractors or team members as needed
• All other duties as assigned

KEY OUTCOMES / MEASURES OF SUCCESS:

• Clear ownership and accountability for Japan HAPI operations
• Stronger execution consistency across schedule updates and quality assurance activities
• Fewer Japan partner escalations tied to HAPI performance
• Reduced churn risk or partner dissatisfaction where HAPI support is a contributing factor
• Higher operational reliability and responsiveness for key partners and critical brands
• On-time completion and accuracy of required updates
• Improved QA coverage and effectiveness for high-priority work
• Reduced management time required from BizOps leadership to keep the program stable
• Improved ability to scale support for Japanese venues through a more sustainable operating model

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• Dexterity of hands and fingers to operate a computer keyboard
• This position is mostly stationary and will be required to remain stationary for extended periods of time
• Specific vision abilities required by this position include close vision, color vision, and the ability to adjust focus
• The noise level in the work environment is usually moderately quiet

The Role You'll Play

• We’re looking for a strategic growth marketer to lead the charge in one of our most exciting international markets: Japan. You’ll own the full local marketing strategy—shaping how ClassPass shows up, grows, and connects with our Japanese audience. From brand storytelling to channel optimization, your work will drive awareness, engagement, and long-term growth.

  • Lead end-to-end strategy for Japan, tailoring campaigns, content, and channels to resonate deeply with local audiences
  • Champion Japanese customer insights across the organization, helping global teams localize with purpose and impact
  • Design and scale high-performing, test-and-learn campaigns that unlock new growth levers in market
  • Oversee influencer, media, and strategic brand partnerships to elevate visibility and drive demand
  • Manage social channels and community-building efforts, cultivating engagement that reflects local culture
  • Partner with sales teams to fuel supply-side growth through activation insights and market-specific strategy
  • Guide research efforts that translate into actionable brand and product decisions
  • Collaborate cross-functionally with global creative, paid media, and product teams to build assets that speak the local language—literally and culturally
  • Manage agency relationships to ensure exceptional execution across all touchpoints

 The Experience You’ll Bring

• 6+ years in growth or brand marketing, with a strong track record of success in the Japanese market
• Proven ability to build, launch, and scale brands in Japan with both strategic and hands-on execution
• Native-level Japanese fluency and strong English communication skills
• Experience leading full-funnel marketing and campaign performance, with a sharp eye for metrics and experimentation
• Skilled at turning customer insights and market data into bold strategy and creative direction
• Confident cross-functional collaborator, especially with global teams across creative, product, and paid media
• Comfortable leading external partners and agencies, ensuring quality and alignment at every step
• Clear, strategic thinker with strong judgment and a proactive, independent work style

• 3 years of sales experience primarily focused on fast-paced, B2B transactional sales leveraging both Field and Inside sales tactics
• Proven sales record of consistent over-performance on monthly quotas and OKRs
• Familiarity with and/or professional connections within the local fitness, wellness or other applicable industry in your region are a plus
• Proficiency with Salesforce, Salesloft and Microsoft Suite
• Based in Tokyo, with possibility of travel across the broader region
• Fluency in English and Japanese

• Engage directly with fitness, wellness or new vertical partners within your assigned area to grow the book of business
• Consistently hit or exceed monthly quotas based on new venues added to the ClassPass network
• Lead with a field-first mindset, prioritising in-person outreach through drop-ins, taking studio classes as a means to engage, meetings, and events; selectively apply Inside Sales tactics where appropriate to accelerate pipeline momentum.
• Identify and attend networking opportunities to build strong connections within your regional fitness and wellness community
• Maintain accurate and up-to-date records in Salesforce, ensuring reliable forecasting and pipeline visibility.
• Should be a good negotiator and comfortable in presenting higher-level readouts/pitch decks to prospective new partners

2026年 Point72 Academy インサイト・プログラム – 東京

Point72 Academy Insight Program は、投資のキャリアに関心を持つ大学生を対象とした、対面形式・1週間の職場体験プログラムです。専攻分野を問わず、あらゆる学問分野の学生に向けて設計されています。

プログラム概要
本プログラムは、2026年12月〜2028年9月の間に卒業予定の学生を対象に、Point72のビジネスや企業文化について理解を深めていただくことを目的としています。また、より多くの学生に投資業界でのキャリアを知っていただき、そのキャリアパスへのアクセス機会を広げることを目指しています。

東京オフィスでの5日間を通じて、金融市場への理解を深めながら、Point72 Academyで働く社員の日々の業務を間近で見学していただきます。

Point72で働くとはどのようなことかを実際に体感しながら、当社のビジネスの基礎を学び、投資アイデアがどのように生み出されるのかを理解するとともに、チームメンバーと交流する機会が得られます。

また、Point72 Academyアソシエイトの役割についての理解を深めるとともに、Academyのリーダーから直接フィードバックを受ける機会も提供されます。

インサイト・プログラムでは、以下の内容に取り組んでいただきます。

• ビジネスへの理解：Point72のプロフェッショナルとの交流を通じて、Point72における投資アナリストの役割や仕事内容について理解を深めます。
• 観察と振り返り：Academyのトレーニング／指導セッションを見学し、その内容を踏まえて考察を行ったうえで、Point72 Academyのコーチと意見交換を行います。
• 関心分野の探究：双方向型の学習セッションやスキルワークショップに参加することで、自身の強みや関心がどの分野に最も適しているのかを探ります。
• ネットワークの構築：プログラム期間中、金融分野に関心を持つ他の学生とともに取り組むことで、ネットワークを広げていきます。

求める人物像

• 専攻分野不問
  あらゆる学問分野の学生を歓迎します。専攻や分野は選考の決定要因ではありません。チームで円滑に協働できる力、高い誠実さ、知的好奇心、リーダーシップの素養を備え、金融市場に強い関心を持つ方を求めています。
• 金融サービス業界への高い関心
  金融サービス業界に対して強い意欲・関心を有していることが望まれます。本プログラムの特性上、企業分析や株式分析に関心をお持ちの方を歓迎します。
• 優れたコミュニケーション能力と主体性
  口頭および文書での高いコミュニケーション能力を持ち、自ら考え行動できる方。
• 多様性に貢献できる資質・経験
  変化への適応力、異文化理解力、困難に向き合う強さ（レジリエンス）を備え、これまでの経験を通じて当社に多様な視点をもたらしていただける方。

応募資格・要件

以下の条件を満たす方を対象としています。

• 日本国内の大学または大学院に在籍している方。
• 日本語および英語を使用して、円滑にコミュニケーションが取れる方。
• リサーチや問題解決に強い関心を持ち、高い知的好奇心をもって継続的に視野を広げられる方。
• 高いプロフェッショナリズム、誠実さ、倫理観、そして卓越性を大切にし、学業および将来のキャリアに真摯に取り組める方。
• 主体性を持ち、金融業界でのキャリアを探求することに高い意欲をお持ちの方。
• 2026年8月24日（月）から28日（金）までの5日間、東京オフィスでの対面プログラムに参加可能であること。

※旅費支援について：東京都外の大学に在籍する学生に対しては、大学所在地から東京までの合理的な範囲の交通費を支給します。

応募スケジュール

• 応募締切：2026年6月14日
• 書類選考および所定の選考プロセスを経て、選考を通過された方には2026年7月27日までに結果をご連絡します。
• 本プログラムは、2026年8月24日から28日の期間、東京にて対面形式で実施されます。

Point72について
Point72 は、スティーブン・A・コーエンが率いるグローバルなオルタナティブ投資会社です。

30年以上にわたる投資経験を活かし、私たちは投資プロフェッショナルの戦略的パートナーとして、優れたアイデアの実現を支援しています。現状に甘んじることなく、常に投資プロセスの革新を追求し、魅力的なリスク調整後リターンの創出を目指しています。また、投資家主導のカルチャーを育むとともに、人材一人ひとりの長期的な成長にコミットすることで、業界で最も優秀な人材を惹きつけ、育成・定着させることを重視しています。

Point72 Academyは、多様な視点や考え方をもたらす存在としてアナリストやポートフォリオ・マネージャーとしての成長・能力開発を支援しています。

The Point72 Academy’s Insight Program is an in-person, one-week work shadowing program designed to introduce undergraduate students from all academic backgrounds to a career in investing.

Point72 Academy Insight Program – Japan

This program is open to students planning to graduate between December 2026 to September 2028 who are eager to learn about our business and company culture. Our goal is to increase students’ awareness and access to a career in investing. Over the course of five days in our Tokyo office, you will gain exposure to financial markets and observe the day-to-day activities of our Academy professionals.  You’ll experience firsthand what it’s like to work at Point72 — learning the fundamentals of our business, seeing how investment ideas are developed, and interacting with our team. You’ll also gain insight into the role of a Point72 Academy Associate and receive feedback from Academy leadership.

During the Insight Program, you will:

• Learn the Business: Gain an understanding of the role of a Point72 investment analyst by interacting with our professionals.
• Observe and Reflect: Watch Academy teaching sessions, reflect on your observations and discuss your insights with a Point72 Academy Coach.
• Explore your interests: Discover where your skills and passions fit best by immersing yourself in interactive learning sessions, and skills workshops.
• Expand Your Network: Work with fellow students interested in finance throughout the program and broaden your network.

Who we’re looking for:

• We welcome students from all academic disciplines. Your field of study or major is not a determining factor; we seek individuals who can effectively manage teamwork, exhibit integrity, possess intellectual curiosity, demonstrate leadership potential, and express a keen interest in the financial markets.
• Students should have a high enthusiasm for the financial services industry. Interest in analyzing companies and looking at stocks is recommended given the nature of this program.
• Candidates with excellent communication skills (verbal and written) and high levels of self-motivation.
• Students who possess adaptability, cultural fluency, resilience, and past experiences that can contribute to the firm's diverse perspectives.

We want you to apply if you are:

• Enrolled in university or graduate school in Japan.
• Fluent in Japanese and English.
• Fascinated by research and problem-solving, relentlessly curious, and constantly expanding your horizons.
• Committed to continued success in your academic and professional career with the highest levels of professionalism, integrity, ethics, and excellence.
• Highly self-driven and motivated to explore a career in finance.
• Available to participate in-person in our Tokyo offices for five days from August 24 to 28, 2026.
• Point72 will cover reasonable travel for students at universities located outside of Tokyo to and from your university location.

Application Timing:

• Submit your application by June 14, 2026.
• Following a brief assessment period, we will notify selected participants by July 27, 2026.
• The program will run in-person in Tokyo from August 24 to 28, 2026.

The Point72 Academy Insight Program is conducted in both English and Japanese. 

Please note that any use of GenAI is strictly prohibited when completing this application.

ABOUT POINT72  

Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth.   

We’re a firm that thrives on ideas, and we’ve found that the Point72 Academy has provided us with diverse viewpoints and perspectives, and we are able to offer support in their growth and development as analysts and portfolio managers.  

On Behalf of a Discretionary Allocator / Multi-Manager Platform

We are partnering with an established allocator (running internal funds + external SMAs) actively seeking high-quality quantitative trading teams and individual traders to allocate significant capital.

Allocator Background

• Experienced multi-manager allocator with roots in traditional finance (ex-Brevan Howard, Citadel Multi-Manager etc).
• Currently manages ~$20M+ AUM across strategies, including 3 internal funds launched in 2024 and large external SMAs, plans to scale to 100M+ with investors ready to deploy.
• Team footprint: London & New York trading/PM focus; engineering support (consulting basis) in Hong Kong.
• Proven track record in equity multi-manager and market-neutral/arbitrage approaches.
• Deep crypto trading connections and capital introduction expertise.

What We're Looking For

Proven teams or individuals generating consistent P&L in Crypto:

• Quantitative / systematic strategies
• High-Frequency Trading (HFT)
• Statistical / execution arbitrage
• Delta-neutral / market-neutral setups
• Relative value, latency-driven edges, counterparty/special connections, or niche arbitrage opportunities

Ideal profiles include:

• Current or former prop traders / small teams at established prop firms or hedge funds.
• Independent quant groups with live track record but latent / under-deployed capacity.
• Individuals or small teams (2-5 people) with strong engineering, low-latency execution, or unique alpha sources.
• Top performing teams at any scale interested in external funding.
• Preference for backgrounds from top-tier firms (HFT shops, multi-strats, pods, etc.).

The Opportunity

• Significant capital allocation via SMA or fund structure (external mandate, no need to launch your own full fund).
• Competitive economics: performance-aligned (fixed + variable components discussed based on strategy/track record).
• Discovery & trust-based process: direct conversations with allocator to explore fit.
• Potential to scale with proven results; allocator has onboarded external teams successfully.
• Flexible: can be individuals, pods, or small teams — not requiring a full prop firm setup.

This is not a traditional job — it's an introduction to capital for strong performers who may be capacity-constrained, seeking better terms, or open to external backing at the right time.

How to Express Interest (Confidential)

If this aligns with your current setup or strategy, please apply directly or reach out privately with:

• Brief overview of your strategy / edge (market neutral, arb, HFT, etc.)
• Track record summary (Sharpe, drawdowns, capacity estimates, AUM if applicable)
• Current setup (solo, team size, location, prop/hedge background)