At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets.

IEM is currently seeking a Quality Systems Technician for our Jacksonville FL. locations and will report into the Quality Systems Leader. The Quality Systems Technician plays a key role in supporting the development, implementation, and maintenance of digital quality systems, smart tools, and quality infrastructure. Reporting to the Lead Quality Systems Engineer, this role focuses on setting up systems, troubleshooting technical issues, and enabling the smooth integration of quality processes within manufacturing operations.

Please note: This position requires 100% in-office presence in our Jacksonville offices and does not offer remote work.

Key Responsibilities:

• Support the setup, configuration, and validation of quality systems, including smart tools, AI cameras, and digital inspection devices.
• Assist in troubleshooting issues related to EQMS platforms, smart inspection systems, and quality data capture tools.
• Work with engineering, IT, and quality teams to integrate new tools and systems into production processes.
• Help build and maintain process flows, control plans, and digital documentation related to quality system infrastructure.
• Support the digitization, automation, and standardization of quality and traceability records, including inspection data, testing logs, serialization records, and process verification checkpoints.
• Contribute to the creation and refinement of standard operating procedures (SOPs), work instructions, and user guides related to quality systems.
• Participate in pilot runs and process trials to validate functionality and integration of smart quality tools.
• Monitor system performance and escalate recurring issues or improvement opportunities.
• Maintain accurate documentation of setups, system changes, and configuration parameters.
• Provide technical support to shop floor users to ensure quality systems are functioning correctly.
• Assist in quality-related training sessions for new tools or systems implementation.
• Coordinate with vendors or suppliers when technical support or software updates are needed for system hardware or software.
• Perform other duties as needed to support the implementation and sustainability of quality system initiatives.
• Ability to develop & update programs and scripts for data validation, data sorting, automation, and creation of dashboards and visual reporting tools. 
• Familiarity with serialization, traceability systems, digital quality records, and manufacturing data management principles is strongly preferred.

Qualifications:

• Diploma or technical certification in Quality, Engineering Technology, Mechatronics, or a related technical field.
• 2+ years of experience in a manufacturing or engineering support role, preferably with exposure to quality or production systems.
• ⁠Experience with programming, scripting, or data visualization tools such as Python, SQL, VBA, or similar platforms is considered an asset.
• Familiarity with EQMS platforms, process automation, or smart inspection technologies is an asset.
• Strong troubleshooting and problem-solving skills in both hardware and software environments.
• Ability to read technical drawings, flowcharts, and system diagrams.
• Comfortable working in a cross-functional environment with engineering, IT, and operations teams.
• Proficient in Microsoft Office and experience with digital tools used in quality systems.
• Good communication skills and a detail-oriented mindset.
• Knowledge of lean manufacturing or six sigma principles is a plus.
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization 

Working Conditions:

• Split between office and shop floor environments.
• May require light hands-on work for system setup, testing, and troubleshooting.

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. 

Position Summary

The Senior Mechanical Engineer in the Enterprise Engineering Division is responsible for collaborating with product management, commercial, design, and manufacturing teams to develop and maintain a “system” approach to optimizing and establishing configurations within IEM’s low voltage power products. This role involves extensive 3D modeling and 2D drafting, creating and maintaining BOMs, coordination with internal stakeholders, and ensuring that configurations meet project specifications and industry standards. The Senior Engineer plays a critical role in mentoring junior engineers and collaborating with cross-functional teams to drive successful project delivery.

Key Responsibilities

• Mentoring and providing guidance to junior engineers and designers, fostering skill development within the team.
• Optimizing and configuring the custom designs of mechanical solutions to meet client-specific requirements, focusing on manufacturability and compliance with industry and internal standards.
• Performing advanced 3D modeling and creating detailed 2D drawings, including client coordination drawings and fabrication documentation.
• Collaborating with clients, project managers, and internal teams to ensure designs are aligned with project goals, customer specifications, and timelines.
• Reviewing designs to maintain accuracy, quality, and compliance with industry guidelines, and UL 891/1558.
• Incorporating feedback provided during manufacturing and installation phases to improve product features and ensure seamless execution.
• Conducting peer reviews of designs to ensure high-quality deliverables and compliance with engineering standards.
• Assisting in identifying and addressing project challenges, ensuring alignment with timelines and client expectations.

Essential Functions

• Develop system-level configuration strategies and modules that balance technical requirements, manufacturability, and cost-effectiveness.
• Translate product requirements into engineering system specifications and technical documentation
• Support prototyping, testing, validation, and product launches of system configurations
• Prepare high-quality documentation, including fabrication-level drawings and assembly instructions.
• Design and refine mechanical components and assemblies
• Identify and address discrepancies in BOMs promptly to minimize delays and errors during production.
• Analyze field and quality data to drive product improvements
• Drive workflow templating and automation initiatives to increase project throughput and reduce errors.
• Assist in training junior team members in best practices for 3D SolidWorks modeling, 2D AutoCAD drafting, and compliance with design standards.
• Lead peer reviews to improve the team's technical output.
• Partner with the Lead Engineer, manufacturing engineers, and fabrication teams to refine designs for manufacturability.
• Facilitate communication and collaboration across multiple engineering and manufacturing sites to align expectations and processes.

Qualifications

• Experience mentoring and guiding junior engineers preferred.
• Experience working in a configure-to-order engineering environment with a systems approach strongly preferred.
• Experience working in a design-to-order or custom engineering environment is an asset.
• Experience in manufacturing and other related cross functional engagement is an asset.
• Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment
• Familiarity with low or medium voltage switchgear, utility systems, or the power industry is preferred.
• Proficiency in sheet metal design, including manufacturability and cost optimization.
• Strong attention to detail, analytical thinking, and problem-solving skills.
• Proficiency with SolidWorks, AutoCAD, or Pro E; Finite Element Analysis (FEA) experience is a plus.
• Knowledge of UL891/1558 design guidelines and NFPA70E are desirable.
• Strong communication skills, both written and verbal, with the ability to collaborate across teams.

Education & Experience

• BSME or equivalent required, MSME is preferred
• 7+ years of experience in mechanical design, preferably in CTO or system engineering.

Compensation

The salary range for this role is $115,200-$174,720 per year, based on location, experience, and qualifications.

About IEM

Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale.

Position Summary

The Switchgear Application Expert is the senior technical escalation point for complex pre‑sales and post‑sales inquiries related to IEM’s low- and medium-voltage switchgear, switchboards, panelboards, and related distribution products. The role provides Tier‑2 and Tier‑3 support across Pre‑Sales, Order Review, Engineering, Production, Field Services, Quality, Product Management, and Customer Support, ensuring that solutions are technically sound, compliant with codes/standards and UL procedures, and manufacturable at scale. The Application Expert combines deep protection & controls, three‑phase power, and standards knowledge with strong cross‑functional collaboration to de‑risk projects, resolve field issues, and drive continuous improvement.

Ideal Candidate Profile

• Seasoned application or engineer with strong power systems with OEM background and familiar with LV and MV distribution equipment who enjoys being the “go‑to” technical expert.
• Comfortable reviewing complex specifications, single‑line diagrams, CDEs, and relay schemes, and explaining trade‑offs to both technical and non‑technical stakeholders.
• Thrives in a fast‑paced environment balancing urgent escalations with long‑term improvements to standards, tools, and processes.

Key Responsibilities

1. App Expert / Cross‑functional Technical Leadership

• Serve as the primary Application Expert for complex and non‑standard applications of IEM switchgear and related products.
• Act as a technical liaison between Sales, Estimation, Engineering, Production, Field Services, Quality, and Product Management, ensuring consistent interpretation of standards, UL procedures, and IEM practices.
• Identify recurring technical issues and lead or support initiatives to improve standard designs, tools, and documentation.

1. Pre‑Sales Inquiries

• Support Estimation and Inside Sales by validating complex CDEs, custom enclosure footprints, and utility‑interface requirements against IEM standard offerings and UL procedures.
• Review IEM quotes and CDEs for alignment with customer specifications, codes, and IEM practices; provide clear technical clarifications and risk flags.
• Perform in‑depth technical reviews for projects with high technical P&C requirements, paralleling controls, unusual system topologies, or non‑standard configurations.
• Determine when proposed solutions fall outside standard UL procedures or IEM product offerings and coordinate with Development / R&D / Product Engineering to define acceptable alternatives or exceptions.

1. Product Team Support

• Provide structured feedback to Product Management and R&D based on trends in pre‑sales questions, production issues, and field events.
• Participate in product roadmap and design reviews as the “voice of application,” ensuring new offers are practical to apply, commission, and service.
• Support validation of new features or product lines through application testing, documentation review, and internal training for Sales, Engineering, and Field Services.

1. Production Support

• Review and advise on installation methods and minor drawing clarifications when production questions arise.
• Evaluate production/installation defects to determine whether material replacement or limited rework is required.
• Lead major technical reviews when production or QC identifies issues that may impact code compliance, UL procedure adherence, safety, or functionality.
• Confirm that electrical and mechanical designs meet applicable codes, standards, and IEM UL procedures; propose robust solutions that minimize shipment delays, rework, and added cost.
• Act as mediator between Engineering, Production, and QC on complex issues, driving clear decisions and documented resolutions.

1. Engineering Support

• Support design engineers with general design reviews and returned customer submittal comments; clarify specifications and ensure project requirements align with IEM standard practices and UL procedures.
• Confirm UR components are correctly selected and within applicable UL files.
• Own major technical reviews that require deeper analysis, research, and justification to meet challenging design or specification requirements.
• Provide expert guidance on power system configuration, protection & controls, and communication architectures for complex projects.

1. Order Review

• Review order entry and acknowledgment forms against the approved quote, CDE, specifications, and single‑line diagrams; identify discrepancies early and work with Engineering to define technical solutions.
• Collaborate with Engineering and Sales to review “show‑stopper” items identified during Tier‑2 review that cannot be resolved without customer buy‑in.
• Define technically sound alternatives, articulate risks and constraints, and support customer discussions as needed.

1. Customer Support (Post‑Sales)

• Address advanced customer questions on submittals, dimensional changes, and specification clarifications that are not yet formal service issues.
• Provide troubleshooting guidance on equipment based on drawings, settings, and documentation prior to Service engagement.
• Lead complex customer escalations involving design interpretation, protection & controls performance, or systemic issues.
• Participate in technical meetings and root‑cause discussions with key customers and internal stakeholders, ensuring a strong technical basis for decisions.

1. Field Services Support

• Provide diagnostic support for high‑profile site events (e.g., mis‑operations, major outages, arc‑flash incidents, or site stoppages).
• Analyze relay/event logs, test reports, and site conditions to identify root causes and recommend corrective and preventive actions.
• Assist in preparing in‑depth corrective action reports, including independent research and coordination with Engineering, Quality, and Product teams.

1. Quality Support

• Support QC teams on testing requirements, guidelines, and interpretation of standards and UL procedures.
• Complete assigned nonconformance investigations, including analysis of cause, risk, and preventive actions.
• Provide technical research and feedback on major quality events, including arc‑flash or site stoppage incidents, and translate findings into updates to standards, templates, or training.

Qualifications

• Bachelor’s degree in electrical engineering (BSEE) or equivalent technical experience.
• 5+ years of experience in application engineering, design engineering, or field service for low- and/or medium-voltage switchgear, switchboards, or related power distribution equipment.
• Strong knowledge of three‑phase power systems, protection and control schemes, and communication protocols commonly used in power systems.
• Solid understanding of applicable codes and standards (e.g., NEC, UL 891/1558/508A, IEEE/ANSI) and how they apply to IEM products and UL procedures.
• Proficiency in reading and interpreting single‑line diagrams, schematics, wiring diagrams, and mechanical assembly drawings; AutoCAD experience strongly preferred.
• Demonstrated ability to perform structured root‑cause analysis and to lead cross‑functional investigations.
• Strong written and verbal communication skills, with the ability to explain complex technical concepts to both technical and non‑technical stakeholders.
• Proven track record of managing multiple priorities in a fast‑paced, project‑driven environment.

Preferred

• Experience with power system analysis and protection coordination tools.
• Prior experience in a deep technical support, field service, or product engineering role for LV/MV equipment.
• Familiarity with data center, industrial, or utility applications where high reliability and availability are critical.

Workplace Conditions

• Onsite or remote role with primary collaboration with the Application Engineering team, Sales, Engineering, Production, Field Services, and Product Management.
• Occasional meetings with colleagues across time zones may require flexibility in working hours.
• Travel expectations: Minimal; may include periodic visits to manufacturing facilities, project sites, or customer locations for investigations or technical meetings.

Switchgear Applications Engineer 

Location: Jacksonville, FL 

Reports To: Technical Program Manager

Salary Range:  $100,000 - $150,000 Annually

Position Summary 

As the Technical Program Application Engineer with the Commercial Enterprise team, you will report to the Technical Program Manager and work closely with both the commercial and engineering teams.

In this role, you will serve as the key technical review and product point person, ensuring the accuracy and completeness of clean orders.

Key Responsibilities 

• Review customer plans and specs for use in the RFQ and Order Entry stages, raising any discrepancies with customers through RFI process,
• Review and redline drawings, suggesting solutions or alternate designs where applicable, to ensure alignment with customer specifications and electrical regulatory body standards, for various regions.
• Respond to external RFIs in accordance with Service Level Agreements.
• Provide detailed scope of customer change requests, submit change notices and follow-up to completion and/or escalate if changes may impact beyond a specific deployment.
• Support post-delivery RFIs through customer/IEM Procore with timely responses and coordinate internal intercept plans where needed.
• Create customer specific content for technical manuals and documentation, provide revisions for new design iterations.
• Provide detailed responses to customers’ design engineering submittal feedback in accordance with Service Level Agreements.
• Proactively interact with clients, vendors and internal teams (sales, field service, commercial, project managers, internal engineering, etc.) to gather information, and resolve issues.
• Communicate effectively with internal partners and customers, industry contacts (where required), in a timely and professional manner. Ensure all affected departments are well informed and provided with timely updates to open projects/concerns.
• Provide regular progress reports on assignments, identifying areas of improvement and/or successes.
• Other duties as assigned.
• Occasional travel is required.

 Qualifications 

• Bachelor’s degree in electrical engineering.
• 5+ years experience with the application of electrical distribution products and systems.
• Knowledge and experience in evaluating complex single line diagrams (SLDs) and communication network diagrams, including media and protocols.
• Strong technical aptitude and analytical skills, with the ability to interpret technical product specifications and applications.
• Familiarity with ANSI, IEEE, UL, and CSA standards for low-voltage power distribution equipment.
• Proficient in both written and spoken English.
• Excellent communication and employee relations skills.
• Enthusiasm for learning and growth; proactively identifies opportunities and takes initiative to resolve issues.
• A problem-solving mindset and the ability to approach challenges constructively.
• Demonstrated ability to manage multiple concurrent deliverables and perform effectively in a dynamic, fast-paced environment.
• Proficiency with MS Office 365, Adobe/Bluebeam, AutoCAD, business intelligence software (e.g., Tableau, Power BI), and ERP systems (experience with Infor is considered an asset

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

PURPOSE OF POSITION

The Test Engineer is responsible for designing, developing, and executing test procedures for IEM products and components. This role ensures product quality and performance by analyzing test results, identifying issues, and leading extensive troubleshooting efforts, while supporting the development of robust test processes and driving continuous improvement across the test organization.

ESSENTIAL FUNCTIONS

• Design and develop test procedures and protocols.
• Execute functional and electrical testing on products and components.
• Collaborate with engineering and production teams to resolve product issues.
• Analyze test data and identify trends, issues, and root causes.
• Develop and improve testing methods and processes.
• Support troubleshooting and failure analysis.
• Ensure compliance with safety standards and testing procedures.
• Maintain accurate test documentation and reports.
• Perform other duties as assigned.
• Relay protection and trip function testing.
• Troubleshoot and resolve wiring errors, component failures, and control logic issues.
• Recommend upgrades or new test technologies to improve accuracy, capability, and efficiency.
• FWT Support (Factory Witness Testing).
• Provide technical explanations, perform test demonstrations, and address questions or issues that arise during FWT events.

SUPERVISION OF PERSONNEL

None.

COMPETENCIES

• Strong understanding of electrical systems and testing methods.
• Experience developing test plans, drawings, and technical documentation.
• Ability to read and interpret schematics and technical drawings.
• Experience with lean or Six Sigma methodologies is a plus.
• Experience with automated test systems (LabVIEW, Python, NI, etc.)
• Familiarity with PLC systems or embedded systems testing.
• Background in high-reliability industries (aerospace, defense, medical devices).
• Attention to detail and documentation accuracy.
• Clear and professional communication.
• Safety-conscious behavior with strict adherence to NFPA 70E and departmental safety standards.
• Problem-solving and analytical thinking.

EDUCATION AND EXPERIENCE

• Associate’s or Bachelor’s degree in Electrical Engineering or related field preferred.
• 4+ years or experience in testing, engineering, or related field.

PHYSICAL / MENTAL / ENVIRONMENTAL

Physical Demands:

Activities: Sitting, Walking/Standing

Lifting: Frequently lift to 50 lbs.

Bending: Must be able to bend, squat, crawl, and climb.

Vision: Long periods of close work on a computer screen; ability to see small or detailed items.

Mental Demands: Interpret, analyze, research, and handle multiple tasks simultaneously.

Environment: Shop/warehouse. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust, and fumes.

Position Summary

The Vice President of Design Engineering will lead IEM’s Design-to-Order engineering organization, overseeing a growing team of electrical and mechanical engineers responsible for delivering customized switchgear solutions to exacting customer specifications. This executive role requires a strategic engineering leader with an operational mindset who can balance technical excellence and on-time delivery, while driving continuous improvement.

Key Responsibilities

• Provide strategic direction and leadership for the Design Engineering organization

• Oversee the execution of hundreds of concurrent customer projects

• Establish, monitor, and report key performance indicators related to on-time delivery and defect-free designs

• Transform engineering workflows from a custom one-off low-to-mid fidelity design to standardized, repeatable, high-fidelity customer solutions built on Configure-to-Order building blocks

• Partner closely with Manufacturing, Quality, Supply Chain, and Field Service to ensure designs are manufacturable, serviceable, scalable, and cost-effective

• Provide technical direction and oversight across multiple engineering disciplines

• Provide innovative client-centric solutions within the IEM product portfolio to meet specific customer applications

• Ensure designs comply with relevant industry standards, including IEEE/ANSI, UL, CSA, NEC, and IEC requirements

• Foster a best-in-class work environment to attract and maintain top talent in the organization

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related technical discipline required; Master’s degree or MBA preferred

• Minimum of 15 years of progressive engineering leadership experience in a Power Product Manufacturing Environment

• Proven track record leading large engineering organizations (100+ engineers) in design-to-order or engineer-to-order environments

• Deep understanding of electrical switchgear design, power distribution systems, and applicable industry standards

• Proven track record in modernizing engineering design methods/tools, and transforming an organization in a growth environment

• Demonstrated success in driving operational improvements, reducing design cycle times, and implementing engineering systems and tools. Experience with PLM, CAD, and engineering data management systems

Compensation

The salary range for this role is $250,000 – $305,000 per year, based on location, experience, and qualifications.

Position Summary

The Vice President of Design Engineering will lead IEM’s Design-to-Order engineering organization, overseeing a growing team of electrical and mechanical engineers responsible for delivering customized switchgear solutions to exacting customer specifications. This executive role requires a strategic engineering leader with an operational mindset who can balance technical excellence and on-time delivery, while driving continuous improvement.

Key Responsibilities

• Provide strategic direction and leadership for the Design Engineering organization

• Oversee the execution of hundreds of concurrent customer projects

• Establish, monitor, and report key performance indicators related to on-time delivery and defect-free designs

• Transform engineering workflows from a custom one-off low-to-mid fidelity design to standardized, repeatable, high-fidelity customer solutions built on Configure-to-Order building blocks

• Partner closely with Manufacturing, Quality, Supply Chain, and Field Service to ensure designs are manufacturable, serviceable, scalable, and cost-effective

• Provide technical direction and oversight across multiple engineering disciplines

• Provide innovative client-centric solutions within the IEM product portfolio to meet specific customer applications

• Ensure designs comply with relevant industry standards, including IEEE/ANSI, UL, CSA, NEC, and IEC requirements

• Foster a best-in-class work environment to attract and maintain top talent in the organization

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related technical discipline required; Master’s degree or MBA preferred

• Minimum of 15 years of progressive engineering leadership experience in a Power Product Manufacturing Environment

• Proven track record leading large engineering organizations (100+ engineers) in design-to-order or engineer-to-order environments

• Deep understanding of electrical switchgear design, power distribution systems, and applicable industry standards

• Proven track record in modernizing engineering design methods/tools, and transforming an organization in a growth environment

• Demonstrated success in driving operational improvements, reducing design cycle times, and implementing engineering systems and tools. Experience with PLM, CAD, and engineering data management systems

Compensation

The salary range for this role is $250,000 – $305,000 per year, based on location, experience, and qualifications.

Position Summary

The Vice President of Design Engineering will lead IEM’s Design-to-Order engineering organization, overseeing a growing team of electrical and mechanical engineers responsible for delivering customized switchgear solutions to exacting customer specifications. This executive role requires a strategic engineering leader with an operational mindset who can balance technical excellence and on-time delivery, while driving continuous improvement.

Key Responsibilities

• Provide strategic direction and leadership for the Design Engineering organization

• Oversee the execution of hundreds of concurrent customer projects

• Establish, monitor, and report key performance indicators related to on-time delivery and defect-free designs

• Transform engineering workflows from a custom one-off low-to-mid fidelity design to standardized, repeatable, high-fidelity customer solutions built on Configure-to-Order building blocks

• Partner closely with Manufacturing, Quality, Supply Chain, and Field Service to ensure designs are manufacturable, serviceable, scalable, and cost-effective

• Provide technical direction and oversight across multiple engineering disciplines

• Provide innovative client-centric solutions within the IEM product portfolio to meet specific customer applications

• Ensure designs comply with relevant industry standards, including IEEE/ANSI, UL, CSA, NEC, and IEC requirements

• Foster a best-in-class work environment to attract and maintain top talent in the organization

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related technical discipline required; Master’s degree or MBA preferred

• Minimum of 15 years of progressive engineering leadership experience in a Power Product Manufacturing Environment

• Proven track record leading large engineering organizations (100+ engineers) in design-to-order or engineer-to-order environments

• Deep understanding of electrical switchgear design, power distribution systems, and applicable industry standards

• Proven track record in modernizing engineering design methods/tools, and transforming an organization in a growth environment

• Demonstrated success in driving operational improvements, reducing design cycle times, and implementing engineering systems and tools. Experience with PLM, CAD, and engineering data management systems

Compensation

The salary range for this role is $250,000 – $305,000 per year, based on location, experience, and qualifications.

Position Summary

The Vice President of Design Engineering will lead IEM’s Design-to-Order engineering organization, overseeing a growing team of electrical and mechanical engineers responsible for delivering customized switchgear solutions to exacting customer specifications. This executive role requires a strategic engineering leader with an operational mindset who can balance technical excellence and on-time delivery, while driving continuous improvement.

Key Responsibilities

• Provide strategic direction and leadership for the Design Engineering organization

• Oversee the execution of hundreds of concurrent customer projects

• Establish, monitor, and report key performance indicators related to on-time delivery and defect-free designs

• Transform engineering workflows from a custom one-off low-to-mid fidelity design to standardized, repeatable, high-fidelity customer solutions built on Configure-to-Order building blocks

• Partner closely with Manufacturing, Quality, Supply Chain, and Field Service to ensure designs are manufacturable, serviceable, scalable, and cost-effective

• Provide technical direction and oversight across multiple engineering disciplines

• Provide innovative client-centric solutions within the IEM product portfolio to meet specific customer applications

• Ensure designs comply with relevant industry standards, including IEEE/ANSI, UL, CSA, NEC, and IEC requirements

• Foster a best-in-class work environment to attract and maintain top talent in the organization

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related technical discipline required; Master’s degree or MBA preferred

• Minimum of 15 years of progressive engineering leadership experience in a Power Product Manufacturing Environment

• Proven track record leading large engineering organizations (100+ engineers) in design-to-order or engineer-to-order environments

• Deep understanding of electrical switchgear design, power distribution systems, and applicable industry standards

• Proven track record in modernizing engineering design methods/tools, and transforming an organization in a growth environment

• Demonstrated success in driving operational improvements, reducing design cycle times, and implementing engineering systems and tools. Experience with PLM, CAD, and engineering data management systems

Compensation

The salary range for this role is $250,000 – $305,000 per year, based on location, experience, and qualifications.

Position Summary

The Vice President of Design Engineering will lead IEM’s Design-to-Order engineering organization, overseeing a growing team of electrical and mechanical engineers responsible for delivering customized switchgear solutions to exacting customer specifications. This executive role requires a strategic engineering leader with an operational mindset who can balance technical excellence and on-time delivery, while driving continuous improvement.

Key Responsibilities

• Provide strategic direction and leadership for the Design Engineering organization

• Oversee the execution of hundreds of concurrent customer projects

• Establish, monitor, and report key performance indicators related to on-time delivery and defect-free designs

• Transform engineering workflows from a custom one-off low-to-mid fidelity design to standardized, repeatable, high-fidelity customer solutions built on Configure-to-Order building blocks

• Partner closely with Manufacturing, Quality, Supply Chain, and Field Service to ensure designs are manufacturable, serviceable, scalable, and cost-effective

• Provide technical direction and oversight across multiple engineering disciplines

• Provide innovative client-centric solutions within the IEM product portfolio to meet specific customer applications

• Ensure designs comply with relevant industry standards, including IEEE/ANSI, UL, CSA, NEC, and IEC requirements

• Foster a best-in-class work environment to attract and maintain top talent in the organization

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related technical discipline required; Master’s degree or MBA preferred

• Minimum of 15 years of progressive engineering leadership experience in a Power Product Manufacturing Environment

• Proven track record leading large engineering organizations (100+ engineers) in design-to-order or engineer-to-order environments

• Deep understanding of electrical switchgear design, power distribution systems, and applicable industry standards

• Proven track record in modernizing engineering design methods/tools, and transforming an organization in a growth environment

• Demonstrated success in driving operational improvements, reducing design cycle times, and implementing engineering systems and tools. Experience with PLM, CAD, and engineering data management systems

Compensation

The salary range for this role is $250,000 – $305,000 per year, based on location, experience, and qualifications.

Position Summary

The Vice President of Design Engineering will lead IEM’s Design-to-Order engineering organization, overseeing a growing team of electrical and mechanical engineers responsible for delivering customized switchgear solutions to exacting customer specifications. This executive role requires a strategic engineering leader with an operational mindset who can balance technical excellence and on-time delivery, while driving continuous improvement.

Key Responsibilities

• Provide strategic direction and leadership for the Design Engineering organization

• Oversee the execution of hundreds of concurrent customer projects

• Establish, monitor, and report key performance indicators related to on-time delivery and defect-free designs

• Transform engineering workflows from a custom one-off low-to-mid fidelity design to standardized, repeatable, high-fidelity customer solutions built on Configure-to-Order building blocks

• Partner closely with Manufacturing, Quality, Supply Chain, and Field Service to ensure designs are manufacturable, serviceable, scalable, and cost-effective

• Provide technical direction and oversight across multiple engineering disciplines

• Provide innovative client-centric solutions within the IEM product portfolio to meet specific customer applications

• Ensure designs comply with relevant industry standards, including IEEE/ANSI, UL, CSA, NEC, and IEC requirements

• Foster a best-in-class work environment to attract and maintain top talent in the organization

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related technical discipline required; Master’s degree or MBA preferred

• Minimum of 15 years of progressive engineering leadership experience in a Power Product Manufacturing Environment

• Proven track record leading large engineering organizations (100+ engineers) in design-to-order or engineer-to-order environments

• Deep understanding of electrical switchgear design, power distribution systems, and applicable industry standards

• Proven track record in modernizing engineering design methods/tools, and transforming an organization in a growth environment

• Demonstrated success in driving operational improvements, reducing design cycle times, and implementing engineering systems and tools. Experience with PLM, CAD, and engineering data management systems

Compensation

The salary range for this role is $250,000 – $305,000 per year, based on location, experience, and qualifications.

Position Summary

The BOD (Basis of Design) Program Manager is responsible for the leadership, planning and execution of multiple high priority and/or strategic BOD Projects; high-flow production orders in an engineer to order environment. This role ensures that all Engineering-related milestones (Design Reviews, Design Releases, Production Readiness Reviews, etc.) are completed on time and to the highest standards of quality. The BOD Program Manager will lead, manage and collaborate cross-functionally among Sales, Engineering, Operations, and Senior Management.

Key Responsibilities

• Lead cross-functional Project Teams, successfully driving projects to completion.
• Collaborate and influence resources managers to implement, monitor, and maintain the resources capacity planning for their projects.
• Schedule, facilitate, and document kickoff meetings, design reviews, and Production Readiness Reviews.
• Track progress of design activities across electrical, mechanical, wiring, manufacturing and process engineering disciplines
• Coordinate follow-up communications after Engineering release, ensuring Quality, Operations, and Sales have required documentation
• Act as the central point of communication for Sales, Engineering, Operations, and Senior Management on BOD Project status and deliverables.
• Coordinate with Operations to ensure production readiness: run the meeting, create punch lists, and follow up to resolution and provide formal notification to relevant stakeholders
• Coordinate change management for customer-driven change notices and major design revisions.
• Notify Senior Management and Engineering Leadership of gate review readiness and assist in lessons learned sessions for continuous process improvement
• Report project performance to management stakeholders
• Influence and support Project Management team members on best practices

Qualifications

Competencies:

• Demonstrated ability to plan, execute, and oversee complex process milestones on time and in accordance with company standards
• Proficiency with Project Management tools for scheduling, task tracking, and milestone monitoring
• Exceptional organizational skills to manage multiple tasks, meetings, and priorities simultaneously
• Strong verbal and written communication skills to effectively lead and coordinate cross-functional stakeholders
• Excellent analytical and problem-solving skills to identify process bottlenecks and drive resolution
• Commitment to continuous improvement and implementation of best practices
• Exceptional ability to build and maintain collaborative relationships with key stakeholders, including Senior Management.
• Proficient in Microsoft Office Suite (Project, Word, Excel, PowerPoint), and Microsoft Teams
• Familiarity with engineering review processes, production readiness protocols, and manufacturing process workflows.
• Strong ability to negotiate through conflicts; listening, understanding, problem solving, patience.

Education and Experience

• Bachelor’s degree in Engineering, Program Management, or related field
• 5+ years of project management or related experience within an engineering or manufacturing environment
• Demonstrated capability leading high complexity and/or strategic projects
• Experience facilitating technical design reviews and manufacturing readiness assessments
• Expert written and verbal communication skills
• PMP (Project Management Professional) or equivalent certification a plus

Workplace Conditions

• Flexible work location (on-site, hybrid, or remote based on business needs)
• Travel requirements based on Project and Stakeholder needs
• Collaborative, cross-functional team environment supporting Design Engineering delivery and Project Execution

Compensation

The salary range for this role is $130,000 -$150,000 per year, based on location, experience, and qualifications.

PURPOSE OF POSITION:

The purpose of the Continuous Improvement Engineer, IEM360 role is to provide high-impact support role responsible for deploying and sustaining our enterprise-wide operating system across functions and sites. Modeled on world-class systems such as the Danaher Business System and Crane Business System, IEM360 is IEM’s framework for driving continuous improvement, lean enterprise transformation, and strategic execution. The IEM360 CI Engineer partners with functional and plant leaders to drive measurable improvements in Safety, Quality, Delivery, Cost, and Growth.

SUPERVISORY RESPONSIBILITIES:

• This position has no direct supervisory responsibilities.
• The position requires collaboration with other roles to drive measurable improvements in Safety, Quality, Delivery, Cost, and Growth.

ESSENTIAL FUNCTIONS:

• Lead IEM360 Deployment: Drive the implementation of IEM Business System tools and processes across operations, supply chain, engineering, and commercial functions, ensuring alignment with strategic objectives.
• Kaizen Facilitation: Plan, lead, and coach cross-functional kaizen events focused on lean fundamentals, standard work, visual management, flow, problem-solving, and strategic growth/capacity initiatives.
• Capability Building: Develop internal capability by training and coaching team members and leaders at all levels in lean thinking, daily management, and continuous improvement practices.
• Business System Maturity: Assess business system maturity across plants and functions; create and execute improvement roadmaps using tools such as maturity models, Hoshin Kanri, tiered daily management, and KPI dashboards.
• Change Leadership: Act as a catalyst for cultural transformation, enabling teams to embrace standardization, accountability, and data-driven decision-making.
• Performance Management: Partner with site leadership to embed IEM360 into key processes such as policy deployment (Hoshin), S&OP, new product introduction, and operational reviews.
• Best Practice Sharing: Identify, document, and disseminate internal best practices. Benchmark against external best-in-class organizations and adapt appropriately for IEM.

COMPETENCIES:

• Proven ability to work independently, take initiative, and manage responsibilities with minimal supervision.
• Hands-on leader and coach; thrives on the shop floor and in frontline engagement.
• High emotional intelligence with the ability to influence without authority.
• Comfortable navigating ambiguity and building structure in evolving organizations.
• Results-driven, with a bias for action and accountability.
• Excellent verbal and written communication skills
• Strong analytical and problem-solving abilities
• Excellent interpersonal and customer service skills.
• Excellent organizational and time management skills and attention to detail.
• Proficient in Microsoft Office Suite or related software

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in engineering, Business, Operations, or a related field; MBA or Master’s preferred.
• 3-5 years of experience in manufacturing, operations, or continuous improvement, preferably in a multi-site or matrixed industrial environment.
• Deep understanding of Lean principles (e.g., 5S, value stream mapping, standard work, visual management, PDCA, SMED, A3 problem-solving).
• Demonstrated success leading cross-functional kaizen events and system-wide CI initiatives.
• Understanding of basic ops finance, including P&L impact, cost drivers, and fixed vs. variable costs
• Strong facilitation, project management, and communication skills.
• Experience working in or with a formal business system (e.g., DBS, CBS, strongly preferred)
• Exceptional communication and interpersonal skills with the ability to influence stakeholders at all levels.

PHYSICAL/MENTAL/ENVIRONMENTAL:

Willingness to travel (~25%) across IEM’s manufacturing locations.

Physical Demands: Activities: Sitting – 60% Walking/Standing – 40%

Lifting: Must be able to lift up to 20lbs.

Vision: Long periods of close work on a computer screen.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Climate controlled office and non-climate-controlled production floor.

Location: US Remote

Reports To: Director of Data and Analytics 

Salary Range: $130,000 - $170,000

Position Summary:

The Data Engineer is a core builder on IEM’s data and analytics team. This role develops and maintains the data pipelines and transformation models that power Tableau dashboards and business decisions across the organization. Working within an established modern data stack (Fivetran, Snowflake, dbt, Tableau. The Data Engineer turns raw source data into reliable, well-tested, and well-documented analytics-ready datasets. This is a hands-on individual contributor role with real ownership of production data models and growing influence on engineering standards.

Ideal Candidate Profile

You have 3–5 years of experience building data pipelines and transformation workflows in cloud environments. You’re proficient with SQL and Python, comfortable working in Snowflake, and have hands-on experience with dbt or similar transformation tools. You write clean, tested code and take pride in documentation. You’re curious about the business context behind the data and can translate stakeholder questions into well-modeled datasets. You work well on a small team, take feedback constructively, and are eager to grow your skills in analytics engineering, data modeling, and cloud data architecture. You’re excited about AI’s role in modern data work and comfortable using AI coding assistants and agents to accelerate your output.

Key Responsibilities:

• Data Pipeline Development: Build and maintain ELT pipelines using Fivetran and custom integrations that ingest data from source systems including Procore, Salesforce, ERP platforms, and internal databases into Snowflake
• dbt Transformation Models: Develop, test, and document dbt models that transform raw data into clean, reliable datasets for analytics and reporting across Finance, Production, Supply Chain, and Engineering
• Data Modeling: Build dimensional models and staging layers following team conventions, ensuring data is structured for optimal Tableau dashboard performance and ad-hoc analysis
• Data Quality: Write and maintain dbt tests, monitor data freshness, and investigate data quality issues when they arise, owning resolution through to root cause
• Source System Integration: Work with APIs and data connectors to integrate new data sources, troubleshoot ingestion issues, and ensure reliable data flow into the warehouse
• Documentation: Maintain clear documentation for data models, pipeline configurations, and business logic so the team can understand and extend your work
• Collaboration: Partner with business stakeholders to understand data needs, clarify requirements, and deliver datasets that answer real operational questions
• Performance: Monitor query performance and pipeline efficiency, identifying opportunities to optimize warehouse costs and model run times
• Engineering Standards: Participate in code reviews, follow Git workflows and CI/CD practices, and contribute to improving the team’s development processes
• Continuous Learning: Stay current with modern data stack tools and practices, bringing ideas for improvement back to the team
• AI-Assisted Development: Use AI coding assistants and agent-based tools to accelerate pipeline development, code generation, testing, and documentation. Manage AI agents as part of your daily workflow to increase throughput and quality

Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, Data Science, or related field, or equivalent experience
• 3–5 years of experience in data engineering, analytics engineering, or BI development with hands-on experience building production data pipelines
• Strong SQL skills including CTEs, window functions, complex joins, and query optimization
• Experience with Snowflake or similar cloud data warehouses
• Working experience with dbt (data build tool) for building and testing data transformation workflows
• Proficiency in Python for data processing, scripting, and API integrations
• Experience with data integration platforms such as Fivetran or similar ELT tools
• Familiarity with Tableau or similar BI tools and understanding of how data structure impacts dashboard performance
• Comfortable with Git version control and modern development workflows including code review and CI/CD
• Strong problem-solving skills with ability to debug data issues systematically
• Clear written and verbal communication skills with ability to document work and explain technical concepts to non-technical stakeholders
• Self-motivated with ability to work independently in a remote environment while collaborating across a distributed team
• Experience using AI coding assistants (e.g., Claude, GitHub Copilot) and comfort directing AI agents to perform data engineering tasks such as writing SQL, generating dbt models, and debugging pipeline issues
• Preferred: Experience with manufacturing, construction, or project management data systems such as Procore, ERP platforms, or supply chain tools
• Preferred: Familiarity with dimensional modeling concepts (star schemas, fact/dimension tables)

Location

Fully remote within the United States. May require up to 10% travel to IEM facilities for team collaboration, project kickoffs, and stakeholder meetings. 

Position Summary

The Lead R&D Engineer is responsible for managing group engineers and leading the design and validation of new low voltage power distribution products. This role includes performing and overseeing complex projects that require extensive 3D modeling and 2D drafting while ensuring design accuracy and alignment with project requirements. The Lead R&D Engineer facilitates the development of innovative products that meet industry standards, regulatory requirements, and customer needs while optimizing performance, manufacturability, and cost. Additionally, the Lead R&D Engineer directly manages engineers and collaborates with the Engineering Manager to proactively identify and address project and personnel challenges, ensuring successful outcomes.

Key Responsibilities

•  Lead the design, analysis, and validation of new medium voltage power distribution products, including metal clad and metal enclosed switchgear, and related components.
• Responsible for managing and mentoring engineers and designers, providing career guidance, constructive feedback, tracking project timelines, and ensuring quality and efficiency in deliverables.
•  Working closely with the Engineering Manager to identify issues quickly and ensure they are addressed in an appropriate and timely manner.
•  Driving group on time performance while minimizing design errors for NPI project deliverables.
• Leading the development of mechanical designs to meet NPI project-specific requirements.
• Conducting peer reviews and providing constructive feedback to team engineers to improve design quality and ensure alignment with project goals.
•  Mentoring and supervising group engineers and designers to foster team growth and ensure efficient workflow in a collaborative environment.

New Process Implementation (NPI):

• Ensure NPI projects comply with customer specifications, industry standards, manufacturability, and internal quality benchmarks.
• Track project metrics such as TTM, design errors, and revision cycles to areas for improvement with the engineering manager.

Technical Leadership and Mentorship:

•  Foster a culture of innovation and continuous improvement within the team.
• Provide guidance and mentorship to team members, promoting professional growth.
• Resolve team conflicts to maintain a productive working environment.
• Assist in training team members in best practices for 3D SolidWorks modeling, 2D AutoCAD drafting, and compliance with design standards.
•  Provide constructive feedback during peer reviews to improve the team's technical output.

Collaboration and Support:

•  Facilitate communication between design and manufacturing teams to align processes.
• Establish a feedback loop with manufacturing engineers to optimize designs for manufacturability and to adjust design standards.
• Act as a point of contact for technical inquiries for the operations team.
• Facilitate communication and collaboration across multiple engineering and manufacturing sites to align expectations and processes.

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering or a related field, MSME is preferred.
•  10+ years of experience in R&D, product development, or a related field within the power distribution industry.
• Demonstrated track record of leading successful engineering projects and developing new technologies.
• Experience in medium voltage power distribution systems, including electrical, thermal, and mechanical considerations.
• Experience in leadership and mentoring and fostering a culture of innovation and continuous improvement.
• Experience working in a design-to-order or custom engineering environment is strongly preferred.
• Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment.
• Familiarity with low voltage switchgear, panelboards, utility systems, or the power industry is preferred.
• Proficiency in sheet metal design, including manufacturability and cost optimization.
• Strong attention to detail, analytical thinking, and problem-solving abilities.
•  Proficiency with SolidWorks, AutoCAD, or similar; CFD (Computer Fluid Dynamics) or Finite Element Analysis (FEA) experience is a plus.
• Knowledge of IEEE/ANSI C37.20.2, C37.04, C37.06, C37.09; CSA C22.2 No. 31-M89; EEMAC G8-3.2 design guidelines and NFPA70E are desirable.
• Strong communication skills, both written and verbal, with the ability to collaborate across teams.

Location

This position is available in multiple locations, including Franklin (TN), Tualatin (OR), OR Jacksonville (FL).

Position Summary

The Lead R&D Engineer is responsible for managing group engineers and leading the design and validation of new low voltage power distribution products. This role includes performing and overseeing complex projects that require extensive 3D modeling and 2D drafting while ensuring design accuracy and alignment with project requirements. The Lead R&D Engineer facilitates the development of innovative products that meet industry standards, regulatory requirements, and customer needs while optimizing performance, manufacturability, and cost. Additionally, the Lead R&D Engineer directly manages engineers and collaborates with the Engineering Manager to proactively identify and address project and personnel challenges, ensuring successful outcomes.

Key Responsibilities

•  Lead the design, analysis, and validation of new medium voltage power distribution products, including metal clad and metal enclosed switchgear, and related components.
• Responsible for managing and mentoring engineers and designers, providing career guidance, constructive feedback, tracking project timelines, and ensuring quality and efficiency in deliverables.
•  Working closely with the Engineering Manager to identify issues quickly and ensure they are addressed in an appropriate and timely manner.
•  Driving group on time performance while minimizing design errors for NPI project deliverables.
• Leading the development of mechanical designs to meet NPI project-specific requirements.
• Conducting peer reviews and providing constructive feedback to team engineers to improve design quality and ensure alignment with project goals.
•  Mentoring and supervising group engineers and designers to foster team growth and ensure efficient workflow in a collaborative environment.

New Process Implementation (NPI):

• Ensure NPI projects comply with customer specifications, industry standards, manufacturability, and internal quality benchmarks.
• Track project metrics such as TTM, design errors, and revision cycles to areas for improvement with the engineering manager.

Technical Leadership and Mentorship:

•  Foster a culture of innovation and continuous improvement within the team.
• Provide guidance and mentorship to team members, promoting professional growth.
• Resolve team conflicts to maintain a productive working environment.
• Assist in training team members in best practices for 3D SolidWorks modeling, 2D AutoCAD drafting, and compliance with design standards.
•  Provide constructive feedback during peer reviews to improve the team's technical output.

Collaboration and Support:

•  Facilitate communication between design and manufacturing teams to align processes.
• Establish a feedback loop with manufacturing engineers to optimize designs for manufacturability and to adjust design standards.
• Act as a point of contact for technical inquiries for the operations team.
• Facilitate communication and collaboration across multiple engineering and manufacturing sites to align expectations and processes.

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering or a related field, MSME is preferred.
•  10+ years of experience in R&D, product development, or a related field within the power distribution industry.
• Demonstrated track record of leading successful engineering projects and developing new technologies.
• Experience in medium voltage power distribution systems, including electrical, thermal, and mechanical considerations.
• Experience in leadership and mentoring and fostering a culture of innovation and continuous improvement.
• Experience working in a design-to-order or custom engineering environment is strongly preferred.
• Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment.
• Familiarity with low voltage switchgear, panelboards, utility systems, or the power industry is preferred.
• Proficiency in sheet metal design, including manufacturability and cost optimization.
• Strong attention to detail, analytical thinking, and problem-solving abilities.
•  Proficiency with SolidWorks, AutoCAD, or similar; CFD (Computer Fluid Dynamics) or Finite Element Analysis (FEA) experience is a plus.
• Knowledge of IEEE/ANSI C37.20.2, C37.04, C37.06, C37.09; CSA C22.2 No. 31-M89; EEMAC G8-3.2 design guidelines and NFPA70E are desirable.
• Strong communication skills, both written and verbal, with the ability to collaborate across teams.

Location

This position is available in multiple locations, including Franklin (TN), Tualatin (OR), OR Jacksonville (FL).

Position Summary

The Lead R&D Engineer is responsible for managing group engineers and leading the design and validation of new low voltage power distribution products. This role includes performing and overseeing complex projects that require extensive 3D modeling and 2D drafting while ensuring design accuracy and alignment with project requirements. The Lead R&D Engineer facilitates the development of innovative products that meet industry standards, regulatory requirements, and customer needs while optimizing performance, manufacturability, and cost. Additionally, the Lead R&D Engineer directly manages engineers and collaborates with the Engineering Manager to proactively identify and address project and personnel challenges, ensuring successful outcomes.

Key Responsibilities

•  Lead the design, analysis, and validation of new medium voltage power distribution products, including metal clad and metal enclosed switchgear, and related components.
• Responsible for managing and mentoring engineers and designers, providing career guidance, constructive feedback, tracking project timelines, and ensuring quality and efficiency in deliverables.
•  Working closely with the Engineering Manager to identify issues quickly and ensure they are addressed in an appropriate and timely manner.
•  Driving group on time performance while minimizing design errors for NPI project deliverables.
• Leading the development of mechanical designs to meet NPI project-specific requirements.
• Conducting peer reviews and providing constructive feedback to team engineers to improve design quality and ensure alignment with project goals.
•  Mentoring and supervising group engineers and designers to foster team growth and ensure efficient workflow in a collaborative environment.

New Process Implementation (NPI):

• Ensure NPI projects comply with customer specifications, industry standards, manufacturability, and internal quality benchmarks.
• Track project metrics such as TTM, design errors, and revision cycles to areas for improvement with the engineering manager.

Technical Leadership and Mentorship:

•  Foster a culture of innovation and continuous improvement within the team.
• Provide guidance and mentorship to team members, promoting professional growth.
• Resolve team conflicts to maintain a productive working environment.
• Assist in training team members in best practices for 3D SolidWorks modeling, 2D AutoCAD drafting, and compliance with design standards.
•  Provide constructive feedback during peer reviews to improve the team's technical output.

Collaboration and Support:

•  Facilitate communication between design and manufacturing teams to align processes.
• Establish a feedback loop with manufacturing engineers to optimize designs for manufacturability and to adjust design standards.
• Act as a point of contact for technical inquiries for the operations team.
• Facilitate communication and collaboration across multiple engineering and manufacturing sites to align expectations and processes.

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering or a related field, MSME is preferred.
•  10+ years of experience in R&D, product development, or a related field within the power distribution industry.
• Demonstrated track record of leading successful engineering projects and developing new technologies.
• Experience in medium voltage power distribution systems, including electrical, thermal, and mechanical considerations.
• Experience in leadership and mentoring and fostering a culture of innovation and continuous improvement.
• Experience working in a design-to-order or custom engineering environment is strongly preferred.
• Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment.
• Familiarity with low voltage switchgear, panelboards, utility systems, or the power industry is preferred.
• Proficiency in sheet metal design, including manufacturability and cost optimization.
• Strong attention to detail, analytical thinking, and problem-solving abilities.
•  Proficiency with SolidWorks, AutoCAD, or similar; CFD (Computer Fluid Dynamics) or Finite Element Analysis (FEA) experience is a plus.
• Knowledge of IEEE/ANSI C37.20.2, C37.04, C37.06, C37.09; CSA C22.2 No. 31-M89; EEMAC G8-3.2 design guidelines and NFPA70E are desirable.
• Strong communication skills, both written and verbal, with the ability to collaborate across teams.

Location

This position is available in multiple locations, including Franklin (TN), Tualatin (OR), OR Jacksonville (FL).

Position Summary

The Lead R&D Engineer is responsible for managing group engineers and leading the design and validation of new medium voltage power distribution products. This role includes performing and overseeing complex projects that require extensive 3D modeling and 2D drafting while ensuring design accuracy and alignment with project requirements. The Lead R&D Engineer facilitates the development of innovative products that meet industry standards, regulatory requirements, and customer needs while optimizing performance, manufacturability, and cost. Additionally, the Lead R&D Engineer directly manages engineers and collaborates with the Engineering Manager to proactively identify and address project and personnel challenges, ensuring successful outcomes.

Key Responsibilities

•  Lead the design, analysis, and validation of new medium voltage power distribution products, including metal clad and metal enclosed switchgear, and related components.
•  Responsible for managing and mentoring engineers and designers, providing career guidance, constructive feedback, tracking project timelines, and ensuring quality and efficiency in deliverables.
•  Working closely with the Engineering Manager to identify issues quickly and ensure they are addressed in an appropriate and timely manner.
• Driving group on time performance while minimizing design errors for NPI project deliverables.
•  Leading the development of mechanical designs to meet NPI project-specific requirements.
• Conducting peer reviews and providing constructive feedback to team engineers to improve design quality and ensure alignment with project goals.
• Mentoring and supervising group engineers and designers to foster team growth and ensure efficient workflow in a collaborative environment.

New Process Implementation (NPI):

• Ensure NPI projects comply with customer specifications, industry standards, manufacturability, and internal quality benchmarks.
• Track project metrics such as TTM, design errors, and revision cycles to areas for improvement with the engineering manager.

Technical Leadership and Mentorship:

•  Foster a culture of innovation and continuous improvement within the team.
• Provide guidance and mentorship to team members, promoting professional growth.
• Resolve team conflicts to maintain a productive working environment.
• Assist in training team members in best practices for 3D SolidWorks modeling, 2D AutoCAD drafting, and compliance with design standards.
•  Provide constructive feedback during peer reviews to improve the team's technical output.

Collaboration and Support:

•  Facilitate communication between design and manufacturing teams to align processes.
•  Establish a feedback loop with manufacturing engineers to optimize designs for manufacturability and to adjust design standards.
• Act as a point of contact for technical inquiries for the operations team.
•  Facilitate communication and collaboration across multiple engineering and manufacturing sites to align expectations and processes.

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering or a related field, MSME is preferred.
•  10+ years of experience in R&D, product development, or a related field within the power distribution industry.
• Demonstrated track record of leading successful engineering projects and developing new technologies.
• Experience in medium voltage power distribution systems, including electrical, thermal, and mechanical considerations.
• Experience in leadership and mentoring and fostering a culture of innovation and continuous improvement.
• Experience working in a design-to-order or custom engineering environment is strongly preferred.
• Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment.
• Familiarity with low voltage switchgear, panelboards, utility systems, or the power industry is preferred.
• Proficiency in sheet metal design, including manufacturability and cost optimization.
• Strong attention to detail, analytical thinking, and problem-solving abilities.
•  Proficiency with SolidWorks, AutoCAD, or similar; CFD (Computer Fluid Dynamics) or Finite Element Analysis (FEA) experience is a plus.
• Knowledge of IEEE/ANSI C37.20.2, C37.04, C37.06, C37.09; CSA C22.2 No. 31-M89; EEMAC G8-3.2 design guidelines and NFPA70E are desirable.
• Strong communication skills, both written and verbal, with the ability to collaborate across teams.

Location

This position is available in multiple locations, including Franklin (TN), Tualatin (OR), Jacksonville (FL).

Position Summary

The Lead R&D Engineer is responsible for managing group engineers and leading the design and validation of new medium voltage power distribution products. This role includes performing and overseeing complex projects that require extensive 3D modeling and 2D drafting while ensuring design accuracy and alignment with project requirements. The Lead R&D Engineer facilitates the development of innovative products that meet industry standards, regulatory requirements, and customer needs while optimizing performance, manufacturability, and cost. Additionally, the Lead R&D Engineer directly manages engineers and collaborates with the Engineering Manager to proactively identify and address project and personnel challenges, ensuring successful outcomes.

Key Responsibilities

•  Lead the design, analysis, and validation of new medium voltage power distribution products, including metal clad and metal enclosed switchgear, and related components.
•  Responsible for managing and mentoring engineers and designers, providing career guidance, constructive feedback, tracking project timelines, and ensuring quality and efficiency in deliverables.
•  Working closely with the Engineering Manager to identify issues quickly and ensure they are addressed in an appropriate and timely manner.
• Driving group on time performance while minimizing design errors for NPI project deliverables.
•  Leading the development of mechanical designs to meet NPI project-specific requirements.
• Conducting peer reviews and providing constructive feedback to team engineers to improve design quality and ensure alignment with project goals.
• Mentoring and supervising group engineers and designers to foster team growth and ensure efficient workflow in a collaborative environment.

New Process Implementation (NPI):

• Ensure NPI projects comply with customer specifications, industry standards, manufacturability, and internal quality benchmarks.
• Track project metrics such as TTM, design errors, and revision cycles to areas for improvement with the engineering manager.

Technical Leadership and Mentorship:

•  Foster a culture of innovation and continuous improvement within the team.
• Provide guidance and mentorship to team members, promoting professional growth.
• Resolve team conflicts to maintain a productive working environment.
• Assist in training team members in best practices for 3D SolidWorks modeling, 2D AutoCAD drafting, and compliance with design standards.
•  Provide constructive feedback during peer reviews to improve the team's technical output.

Collaboration and Support:

•  Facilitate communication between design and manufacturing teams to align processes.
•  Establish a feedback loop with manufacturing engineers to optimize designs for manufacturability and to adjust design standards.
• Act as a point of contact for technical inquiries for the operations team.
•  Facilitate communication and collaboration across multiple engineering and manufacturing sites to align expectations and processes.

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering or a related field, MSME is preferred.
•  10+ years of experience in R&D, product development, or a related field within the power distribution industry.
• Demonstrated track record of leading successful engineering projects and developing new technologies.
• Experience in medium voltage power distribution systems, including electrical, thermal, and mechanical considerations.
• Experience in leadership and mentoring and fostering a culture of innovation and continuous improvement.
• Experience working in a design-to-order or custom engineering environment is strongly preferred.
• Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment.
• Familiarity with low voltage switchgear, panelboards, utility systems, or the power industry is preferred.
• Proficiency in sheet metal design, including manufacturability and cost optimization.
• Strong attention to detail, analytical thinking, and problem-solving abilities.
•  Proficiency with SolidWorks, AutoCAD, or similar; CFD (Computer Fluid Dynamics) or Finite Element Analysis (FEA) experience is a plus.
• Knowledge of IEEE/ANSI C37.20.2, C37.04, C37.06, C37.09; CSA C22.2 No. 31-M89; EEMAC G8-3.2 design guidelines and NFPA70E are desirable.
• Strong communication skills, both written and verbal, with the ability to collaborate across teams.

Location

This position is available in multiple locations, including Franklin (TN), Tualatin (OR), Jacksonville (FL).

Position Summary

The Lead R&D Engineer is responsible for managing group engineers and leading the design and validation of new medium voltage power distribution products. This role includes performing and overseeing complex projects that require extensive 3D modeling and 2D drafting while ensuring design accuracy and alignment with project requirements. The Lead R&D Engineer facilitates the development of innovative products that meet industry standards, regulatory requirements, and customer needs while optimizing performance, manufacturability, and cost. Additionally, the Lead R&D Engineer directly manages engineers and collaborates with the Engineering Manager to proactively identify and address project and personnel challenges, ensuring successful outcomes.

Key Responsibilities

•  Lead the design, analysis, and validation of new medium voltage power distribution products, including metal clad and metal enclosed switchgear, and related components.
•  Responsible for managing and mentoring engineers and designers, providing career guidance, constructive feedback, tracking project timelines, and ensuring quality and efficiency in deliverables.
•  Working closely with the Engineering Manager to identify issues quickly and ensure they are addressed in an appropriate and timely manner.
• Driving group on time performance while minimizing design errors for NPI project deliverables.
•  Leading the development of mechanical designs to meet NPI project-specific requirements.
• Conducting peer reviews and providing constructive feedback to team engineers to improve design quality and ensure alignment with project goals.
• Mentoring and supervising group engineers and designers to foster team growth and ensure efficient workflow in a collaborative environment.

New Process Implementation (NPI):

• Ensure NPI projects comply with customer specifications, industry standards, manufacturability, and internal quality benchmarks.
• Track project metrics such as TTM, design errors, and revision cycles to areas for improvement with the engineering manager.

Technical Leadership and Mentorship:

•  Foster a culture of innovation and continuous improvement within the team.
• Provide guidance and mentorship to team members, promoting professional growth.
• Resolve team conflicts to maintain a productive working environment.
• Assist in training team members in best practices for 3D SolidWorks modeling, 2D AutoCAD drafting, and compliance with design standards.
•  Provide constructive feedback during peer reviews to improve the team's technical output.

Collaboration and Support:

•  Facilitate communication between design and manufacturing teams to align processes.
•  Establish a feedback loop with manufacturing engineers to optimize designs for manufacturability and to adjust design standards.
• Act as a point of contact for technical inquiries for the operations team.
•  Facilitate communication and collaboration across multiple engineering and manufacturing sites to align expectations and processes.

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering or a related field, MSME is preferred.
•  10+ years of experience in R&D, product development, or a related field within the power distribution industry.
• Demonstrated track record of leading successful engineering projects and developing new technologies.
• Experience in medium voltage power distribution systems, including electrical, thermal, and mechanical considerations.
• Experience in leadership and mentoring and fostering a culture of innovation and continuous improvement.
• Experience working in a design-to-order or custom engineering environment is strongly preferred.
• Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment.
• Familiarity with low voltage switchgear, panelboards, utility systems, or the power industry is preferred.
• Proficiency in sheet metal design, including manufacturability and cost optimization.
• Strong attention to detail, analytical thinking, and problem-solving abilities.
•  Proficiency with SolidWorks, AutoCAD, or similar; CFD (Computer Fluid Dynamics) or Finite Element Analysis (FEA) experience is a plus.
• Knowledge of IEEE/ANSI C37.20.2, C37.04, C37.06, C37.09; CSA C22.2 No. 31-M89; EEMAC G8-3.2 design guidelines and NFPA70E are desirable.
• Strong communication skills, both written and verbal, with the ability to collaborate across teams.

Location

This position is available in multiple locations, including Franklin (TN), Tualatin (OR), Jacksonville (FL).

Position Summary

The Lead R&D Engineer is responsible for managing group engineers and leading the design and validation of new medium voltage power distribution products. This role includes performing and overseeing complex projects that require extensive 3D modeling and 2D drafting while ensuring design accuracy and alignment with project requirements. The Lead R&D Engineer facilitates the development of innovative products that meet industry standards, regulatory requirements, and customer needs while optimizing performance, manufacturability, and cost. Additionally, the Lead R&D Engineer directly manages engineers and collaborates with the Engineering Manager to proactively identify and address project and personnel challenges, ensuring successful outcomes.

Key Responsibilities

•  Lead the design, analysis, and validation of new medium voltage power distribution products, including metal clad and metal enclosed switchgear, and related components.
•  Responsible for managing and mentoring engineers and designers, providing career guidance, constructive feedback, tracking project timelines, and ensuring quality and efficiency in deliverables.
•  Working closely with the Engineering Manager to identify issues quickly and ensure they are addressed in an appropriate and timely manner.
• Driving group on time performance while minimizing design errors for NPI project deliverables.
•  Leading the development of mechanical designs to meet NPI project-specific requirements.
• Conducting peer reviews and providing constructive feedback to team engineers to improve design quality and ensure alignment with project goals.
• Mentoring and supervising group engineers and designers to foster team growth and ensure efficient workflow in a collaborative environment.

New Process Implementation (NPI):

• Ensure NPI projects comply with customer specifications, industry standards, manufacturability, and internal quality benchmarks.
• Track project metrics such as TTM, design errors, and revision cycles to areas for improvement with the engineering manager.

Technical Leadership and Mentorship:

•  Foster a culture of innovation and continuous improvement within the team.
• Provide guidance and mentorship to team members, promoting professional growth.
• Resolve team conflicts to maintain a productive working environment.
• Assist in training team members in best practices for 3D SolidWorks modeling, 2D AutoCAD drafting, and compliance with design standards.
•  Provide constructive feedback during peer reviews to improve the team's technical output.

Collaboration and Support:

•  Facilitate communication between design and manufacturing teams to align processes.
•  Establish a feedback loop with manufacturing engineers to optimize designs for manufacturability and to adjust design standards.
• Act as a point of contact for technical inquiries for the operations team.
•  Facilitate communication and collaboration across multiple engineering and manufacturing sites to align expectations and processes.

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering or a related field, MSME is preferred.
•  10+ years of experience in R&D, product development, or a related field within the power distribution industry.
• Demonstrated track record of leading successful engineering projects and developing new technologies.
• Experience in medium voltage power distribution systems, including electrical, thermal, and mechanical considerations.
• Experience in leadership and mentoring and fostering a culture of innovation and continuous improvement.
• Experience working in a design-to-order or custom engineering environment is strongly preferred.
• Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment.
• Familiarity with low voltage switchgear, panelboards, utility systems, or the power industry is preferred.
• Proficiency in sheet metal design, including manufacturability and cost optimization.
• Strong attention to detail, analytical thinking, and problem-solving abilities.
•  Proficiency with SolidWorks, AutoCAD, or similar; CFD (Computer Fluid Dynamics) or Finite Element Analysis (FEA) experience is a plus.
• Knowledge of IEEE/ANSI C37.20.2, C37.04, C37.06, C37.09; CSA C22.2 No. 31-M89; EEMAC G8-3.2 design guidelines and NFPA70E are desirable.
• Strong communication skills, both written and verbal, with the ability to collaborate across teams.

Location

This position is available in multiple locations, including Franklin (TN), Tualatin (OR), Jacksonville (FL).

Position Summary:

IEM is currently seeking a Manufacturing Engineer for our Jacksonville, FL location and will report into the Senior Manager of Manufacturing Engineering. We are seeking a hands-on and detail-oriented Manufacturing Engineer with experience working in a medium to high-mix volume manufacturing environment. This role is responsible for driving process improvements, implementing standard work, and leading continuous improvement initiatives using structured problem-solving and Kaizen methodologies. The ideal candidate thrives in a fast-paced, team-oriented setting and has a passion for lean manufacturing and operational excellence.

Key Responsibilities:            

• Design, optimize, and implement manufacturing processes to improve quality, efficiency, and safety.
• Lead and participate in Kaizen events, root cause problem solving (8D, A3, DMAIC), and continuous improvement projects.
• Develop and maintain standard work instructions for production processes.
• Use data-driven analysis (SPC, Pareto, time studies) to identify and resolve process bottlenecks or defects.
• Collaborate with cross-functional teams including Quality, Operations, and Supply Chain to introduce new products and process changes.
• Support equipment selection, process validation, and layout optimization for lean flow.
• Lead PFMEA, control plans, and risk assessments for manufacturing processes.
• Ensure processes comply with quality, safety, and environmental standards.
• Train and mentor operators and technicians on process changes and lean tools.

Qualifications:

• Bachelor's degree in Mechanical, Industrial, or Manufacturing Engineering (or related technical field).
• 3–7 years of experience in a manufacturing or process engineering role. Proven experience with Kaizen, standard work, time studies, line balancing, material flow, and structured problem-solving tools (A3, 5-Why, Fishbone, PDCA, etc.).
• Strong working knowledge of Lean Manufacturing and/or Six Sigma principles.
• Experience with ERP/MES systems, engineering change control, and work instruction platforms.
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization
• Proficient in Microsoft Office and engineering tools such as AutoCAD, SolidWorks, or equivalent.
• Strong interpersonal, facilitation, and communication skills.

Preferred Qualifications:

• Lean/Six Sigma certification (Green Belt or higher).
• Experience in electrical equipment, assembly-based, or industrial manufacturing environments.
• Familiarity with ISO 9001 or related quality management systems.

IEM is currently seeking a Manufacturing Engineer – Metal Fabrication (E2) to support the commissioning, implementation, and optimization of metal fabrication manufacturing processes within our rapidly expanding switchgear operations. This intermediate-level role involves independent execution of equipment launches, training development, and process optimization activities.

Please note: This position requires 100% onsite presence in our Jacksonville sites and does not offer remote work. 

KEY RESPONSIBILITIES

• Support installation, commissioning, and validation of metal fabrication equipment (CNC punching, press brakes, welding, powder coating, wire processing, and busbar equipment)
• Coordinate with equipment vendors during setup, FAT/SAT, and production ramp-up
• Assist with manufacturing cell layout, material flow, and facility readiness
• Support operator and maintenance training during equipment launch
• Develop, evaluate, and improve manufacturing methods, utilizing knowledge of product design, materials and parts, fabrication processes, tooling and production equipment capabilities, and quality control standards
• Apply lean manufacturing principles to improve safety, ergonomics, and process stability
• Implement and maintain OEE systems to track and improve machine efficiency
• Analyze incidents and quality issues, define and implement corrective actions
• Participate in automation initiatives by employing robotic manufacturing, material handling, and inspection.
• Implement preventative maintenance programs to reduce machine down times.
• Develop standard work, SOPs, and training materials for operators and technicians
• Collaborate with operations, quality, supply chain, facilities, and EHS teams
• Occasional travel to vendors or other IEM facilities as required

QUALIFICATIONS

Required:

• Bachelor’s degree in mechanical, manufacturing, or industrial engineering, or related technical field
• Must have knowledge of CNC machines, metal forming, fabrication processes, and their requirements.
• Minimum 3-year experience in a related manufacturing environment.
• Experience in 3D CAD/CAM Software (Solidworks preferred)
• Competency in GD&T required
• Strong communication skills and ability to work in an on-site production environment
• Excellent problem-solving skills and analytical thinking ability

Preferred:

• Exposure to equipment commissioning or production ramp-up
• Familiarity with Lean manufacturing tools (OEE, SPC, etc.)
• Experience working with CNC equipment OEMs such as Amada or similar
• Ability to manage multiple projects and assignments with high level of autonomy and accountability for results
• Knowledge of machinery design

We are seeking a Manufacturing Engineer - Early Career (E1) to support the commissioning, implementation, and optimization of metal fabrication manufacturing processes within our switchgear operations. This entry-level role focuses on supporting equipment commissioning, training, and early-stage process development under guidance from senior engineers.

Please note: This position requires 100% onsite presence in our Jacksonville sites and does not offer remote work. 

KEY RESPONSIBILITIES

• Support installation, commissioning, and validation of metal fabrication equipment (CNC punching, press brakes, welding, powder coating, wire processing, and busbar equipment)
• Coordinate with equipment vendors during setup, FAT/SAT, and production ramp-up
• Assist with manufacturing cell layout, material flow, and facility readiness
• Develop standard work, SOPs, and training materials for operators and technicians
• Support operator and maintenance training during equipment launch
• Analyze production data to identify opportunities for efficiency, quality, and throughput improvements
• Apply Lean manufacturing principles to improve safety, ergonomics, and process stability
• Collaborate with Operations, Quality, Supply Chain, Facilities, and EHS teams
• Support future equipment procurement, expansion, and optimization initiatives
• Occasional travel to vendors or other IEM facilities as required

QUALIFICATIONS

Required:

• Bachelor’s degree in mechanical, manufacturing, or industrial engineering, or related technical field
• Experience in a manufacturing or process engineering environment
• Experience in 3D CAD/CAM Software (Solidworks preferred)
• Strong communication skills and ability to work in an on-site production environment
• Excellent problem-solving skills and analytical thinking ability

Preferred:

• Experience with metal fabrication processes and equipment
• Exposure to equipment commissioning or production ramp-up
• Familiarity with Lean manufacturing tools

Experience working with CNC equipment OEMs such as Amada or similar

Position Summary

The Mechanical Engineer III in the Enterprise Engineering Division is responsible for executing and supporting the mechanical design, configuration, and documentation of low voltage products. This role works within established system architectures and engineering standards to develop custom and configured solutions that meet customer, manufacturing, and compliance requirements.

Key Responsibilities

• Execute and support the configuration and customization of mechanical designs to meet project- and customer-specific requirements.
• Provide maintenance of line (MOL) support for operational teams across the business
• Perform advanced 3D modeling and create detailed 2D drawings, including customer coordination drawings, fabrication drawings, and assembly documentation.
• Maintain and update bills of materials (BOMs), ensuring alignment with released designs and manufacturing standards.
• Collaborate with cross-functional teams, including project managers, R&D engineering, manufacturing, manufacturing engineers and quality, to ensure designs meet functional, schedule, and cost targets.
• Optimizing and configuring the custom designs of mechanical solutions to meet client-specific requirements, focusing on manufacturability and compliance with industry and internal standards.
• Reviewing designs to maintain accuracy, quality, and compliance with industry guidelines, and UL 891/1558.
• Incorporate manufacturing, testing, field, and installation feedback into design updates and product refinements.
• Contribute to peer reviews of designs to ensure high-quality deliverables and compliance with engineering standards.
• Assisting in identifying and addressing project challenges, ensuring alignment with timelines and client expectations.

Essential Functions

• Apply established system-level configuration strategies and modules that balance technical requirements, manufacturability, and cost-effectiveness.
• Translate product requirements into engineering system specifications and technical documentation
• Support prototyping, testing, validation, and product launches of system configurations
• Prepare high-quality documentation, including fabrication-level drawings and assembly instructions.
• Design and refine mechanical components and assemblies
• Identify and address discrepancies in BOMs promptly to minimize delays and errors during production.
• Analyze field and quality data to drive product improvements
• Contribute to workflow templating and automation initiatives to increase project throughput and reduce errors.
• Provide informal guidance and technical support to junior engineers and designers
• Share best practices related to 3D modeling, drafting standards, fabrication methods and documentation quality.
• Participate in peer reviews to improve overall team output and consistency.
• Work closely with the senior engineers, lead engineers, manufacturing engineers, quality engineers and fabrication teams to refine designs for manufacturability.
• Coordinate with internal stakeholders across engineering and manufacturing locations to support project execution.
• Communicate design intent, assumptions, and changes clearly to relevant teams.

Qualifications

• Experience working in a configure-to-order (CTO) or engineered-product environment preferred.
• Experience in manufacturing and other related cross functional engagement is an asset.
• Exposure to design-to-order or custom engineering environment is an asset.
• Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment
• Familiarity with low or medium voltage switchgear, utility systems, or the power industry is preferred.
• Proficiency in sheet metal design, including manufacturability and cost optimization.
• Strong attention to detail, analytical thinking, and problem-solving skills.
• Proficiency with SolidWorks, AutoCAD, or Pro E; Finite Element Analysis (FEA) experience is a plus.
• Knowledge of UL891/1558 design guidelines and NFPA70E are desirable.
• Strong communication skills, both written and verbal, with the ability to collaborate across teams.

Education & Experience

• BSME or equivalent required, MSME is preferred
• 7+ years of experience in mechanical design, preferably in CTO or system engineering.

Compensation

The salary range for this role is $91,200-$124,800 per year, based on location, experience, and qualifications.

IEM is currently seeking a Quality Engineer - Customer Account Manager for our Jacksonville, FL or Surrey, B.C offices and will report into the VP of Quality & Reliability. As a Quality Engineer – Customer Account Manager, you will be the primary point of contact for the Customer and Commercial Teams about quality-related issues. Collect root cause analysis data and provide corrective feedback due to quality issues. Responsible for ensuring that the products produced meet quality standards required to minimize quality costs and maximize customer satisfaction whilst ensuring that procedures and processes are adhered to. Ensure incoming materials meet required quality standards. Support new product introductions to ensure the robustness of product. Work in a team environment to develop and implement best practices that emphasize defect prevention, reduction in variation and waste and provide for continuous improvements in meeting all customer requirements. Manage the customer specific requirements and coordinate technical support. Work on many phases or sub-tasks of projects or entire projects of moderate complexity, with results impacting on project completion. Work mostly independently under general supervision, reviewed at project milestones and/or on completion by Senior Management.

Please note: This position requires 100% in-office presence and does not offer remote work.

Key Responsibilities:

• Build strong, working relationships with customer and in-house commercial teams to ensure complete and transparent communication and support.
• Coordinate activities to evaluate and resolve sometimes technically challenging engineering and quality-related problems encountered in the customer’s facility
• Determine and collect relevant data for product and installation improvements to understand any problems and decide when to appropriately escalate issues
• Investigate reports of defective, damaged or malfunctioning parts, assemblies, equipment or systems to determine nature and scope of problem that the customer is experiencing
• Initiate containment of stock at all locations and prevent further nonconforming production
• Investigate the fault and extent of potential recall
• Examine defective part for conformance to engineering design drawings or specifications
• Identify anomalies on engineering drawings back to the design function
• Maintain records to oversee recording of information by others to ensure engineering drawings and documents are current and that engineering related production problems and resolutions are documented
• Provide feedback to company on what the issues are
• Evaluate findings to formulate corrective action plan and coordinate implementation
• Control clean cut-offs throughout and ensure containment is managed while on-going corrective actions are implemented
• Organize any re-work of finished goods that may be necessary
• Report into the customer what the root causes were to quality issues, the containment measures and corrective actions taken to ensure resolution
• Review engineering specifications, orders and related information to maintain current knowledge of manufacturing methods, procedures and activities
• Assist with training of quality awareness
• Monitor and report on Key Performance Indicators (KPIs) in order to adhere to process and prevent occurrence of any non-conformity relating to product, process or system
• Assist with new product introduction, representing the customer and support and manage pre-production trial runs and first off sample approvals
• Promote the use of customer preferred techniques for continuous improvement such as Six-Sigma, Poka-Yoke (Error Proofing), Kaizen
• Participate in the development and refinement of Design and Process FMEA’s (Failure Mode and Effects Analysis) and represent the customer’s views
• Manage and coordinate customer PPM, DO, DPU, cost recovery and supplier warranty indicators
• Keep up with current and developing manufacturing and engineering trends that concern the customer’s product
• Contribute to continuous improvement activities
• Quality control of work by appropriate reviews
• Support and lead process improvement activities
• Write reports and present progress at project meetings and to clients
• Plan projects or subtasks so they may be tracked and presented
• Perform root cause analysis and resolve problems
• Provide advice and guidance to management teams as required
• Provide support to all internal departments to maintain and improve product quality
• Communicate efficiently with IEM and customer’s management
• Liaise and communicate with other departments, customers, and other service providers
• Participate in cross-functional teams in the development of new products or changes related to current products in meeting customer requirements
• Develop quality relationships with the customer
• Comply with the Health, Safety and Environmental Policies both in-house and at the customer
• The candidate will be expected to perform additional duties as assigned to support the team and organization

Qualifications:

• Bachelor's in Business/Commercial or Manufacturing/Engineering degree preferred
• Minimum of 5 years of experience in Quality Assurance
• Demonstrated experience of 3 to 5 years in engaging with customers and suppliers
• Previous experience in a manufacturing environment
• Ability to work independently with minimal supervision
• Proficient in 8D, CARs, and quality systems
• Knowledgeable in Lean Manufacturing, APQP, PPAP, FMEA
• Familiarity with ISO9001
• Understanding of engineering drawings and manufacturing processes
• Adaptability to diverse and dynamic environments
• Strong planning and prioritization skills
• Effective communication, negotiation, and presentation abilities
• Proficient problem-solving skills
• Understanding of Health and Safety practices
• Team player with analytical skills
• Awareness of cost and financial impacts
• Commercial and financial awareness is advantageous
• Understanding of customer expectations and of quality failure/cost
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. 

[Surrey, B.C. Compensation Range: CAD 34.62/hr - 56.25/hr] 
[Jacksonville, FL Compensation Range: $85,000 - 125,000] 

Position Summary

The R&D Mechanical Engineer (Level I- Sr.) is responsible for collaborating or leading the design, testing and certification of innovative electrical power products in collaboration with a diverse team of electrical, mechanical and manufacturing engineers. This role requires a strong intuition of fundamental engineering concepts across multiple disciplines and an ability to effectively manage the product development process under limited direction.

Key Responsibilities

• Ensure the execution and implementation of the New Product Introduction (NPI) engineering work for assigned projects.
• Collaborate with Senior and Lead Engineers in writing detailed engineering specifications and developing concept drawings in collaboration with Sales and other stakeholders.
• Coordinate with Nationally Recognized Testing Laboratories (NRTLs) to define product evaluation and certification scope.
• Lead the creation of detailed design drawings, 3D models and bills of material for prototype equipment and test articles.
• Develop and document test plans according to the relevant standards. Common tests include full-load temperature rise, dielectric and BIL, short-circuit and withstand current, mechanical endurance, component failure, environmental, functional and seismic shake-table tests.
• Support the testing process at in-house and third-party laboratories. Travel up to 20% to support testing and other product development tasks in-person. Evaluate test results and revise designs based on empirical data and established engineering concepts.
• Characterize the electrical, thermal and mechanical performance of common design elements through testing, simulation and/or analytical methods. Develop standard design criteria and models.
• Work closely with manufacturing engineering to implement Design for Manufacturability (DFM) concepts throughout the new product development process.
• Working with Mechanical Designers,
• Conduct failure analyses of existing products and identify opportunities for continuous improvement

Qualifications

• Minimum 3 years of experience designing low and/or medium voltage power distribution equipment or related products.
• BSME or equivalent in experience.
• Experience with NRTL (UL, CSA, etc.) evaluation, testing and certification processes.
• Experience with common standards for electrical equipment (UL 891, 1558, 508A; IEEE C37.20, etc.)
• Design Experience using SolidWorks to produce 3D models is highly preferred.

Position Summary

The R&D Mechanical Engineer (Level I- Sr.) is responsible for collaborating or leading the design, testing and certification of innovative electrical power products in collaboration with a diverse team of electrical, mechanical and manufacturing engineers. This role requires a strong intuition of fundamental engineering concepts across multiple disciplines and an ability to effectively manage the product development process under limited direction.

Key Responsibilities

• Ensure the execution and implementation of the New Product Introduction (NPI) engineering work for assigned projects.
• Collaborate with Senior and Lead Engineers in writing detailed engineering specifications and developing concept drawings in collaboration with Sales and other stakeholders.
• Coordinate with Nationally Recognized Testing Laboratories (NRTLs) to define product evaluation and certification scope.
• Lead the creation of detailed design drawings, 3D models and bills of material for prototype equipment and test articles.
• Develop and document test plans according to the relevant standards. Common tests include full-load temperature rise, dielectric and BIL, short-circuit and withstand current, mechanical endurance, component failure, environmental, functional and seismic shake-table tests.
• Support the testing process at in-house and third-party laboratories. Travel up to 20% to support testing and other product development tasks in-person. Evaluate test results and revise designs based on empirical data and established engineering concepts.
• Characterize the electrical, thermal and mechanical performance of common design elements through testing, simulation and/or analytical methods. Develop standard design criteria and models.
• Work closely with manufacturing engineering to implement Design for Manufacturability (DFM) concepts throughout the new product development process.
• Working with Mechanical Designers,
• Conduct failure analyses of existing products and identify opportunities for continuous improvement

Qualifications

• Minimum 3 years of experience designing low and/or medium voltage power distribution equipment or related products.
• BSME or equivalent in experience.
• Experience with NRTL (UL, CSA, etc.) evaluation, testing and certification processes.
• Experience with common standards for electrical equipment (UL 891, 1558, 508A; IEEE C37.20, etc.)
• Design Experience using SolidWorks to produce 3D models is highly preferred.

Position Summary

The R&D Mechanical Engineer (Level I- Sr.) is responsible for collaborating or leading the design, testing and certification of innovative electrical power products in collaboration with a diverse team of electrical, mechanical and manufacturing engineers. This role requires a strong intuition of fundamental engineering concepts across multiple disciplines and an ability to effectively manage the product development process under limited direction.

Key Responsibilities

• Ensure the execution and implementation of the New Product Introduction (NPI) engineering work for assigned projects.
• Collaborate with Senior and Lead Engineers in writing detailed engineering specifications and developing concept drawings in collaboration with Sales and other stakeholders.
• Coordinate with Nationally Recognized Testing Laboratories (NRTLs) to define product evaluation and certification scope.
• Lead the creation of detailed design drawings, 3D models and bills of material for prototype equipment and test articles.
• Develop and document test plans according to the relevant standards. Common tests include full-load temperature rise, dielectric and BIL, short-circuit and withstand current, mechanical endurance, component failure, environmental, functional and seismic shake-table tests.
• Support the testing process at in-house and third-party laboratories. Travel up to 20% to support testing and other product development tasks in-person. Evaluate test results and revise designs based on empirical data and established engineering concepts.
• Characterize the electrical, thermal and mechanical performance of common design elements through testing, simulation and/or analytical methods. Develop standard design criteria and models.
• Work closely with manufacturing engineering to implement Design for Manufacturability (DFM) concepts throughout the new product development process.
• Working with Mechanical Designers,
• Conduct failure analyses of existing products and identify opportunities for continuous improvement

Qualifications

• Minimum 3 years of experience designing low and/or medium voltage power distribution equipment or related products.
• BSME or equivalent in experience.
• Experience with NRTL (UL, CSA, etc.) evaluation, testing and certification processes.
• Experience with common standards for electrical equipment (UL 891, 1558, 508A; IEEE C37.20, etc.)
• Design Experience using SolidWorks to produce 3D models is highly preferred.

At IEM, we’re not just growing – we're thriving! Our rapid expansion means new opportunities are always on the horizon. If you’re someone who gets excited by making an impact through interesting challenges, you’ll feel right at home. IEM is currently seeking a Senior Continuous Improvement Engineer for our Jacksonville, FL locations and will report into our Continuous Improvement Manager. Join our transformation journey as a lean professional supporting kaizen activities, standard work documentation, and data-driven process improvement. This is a hands-on role ideal for candidates with a passion for lean manufacturing and a desire to grow in a structured CI environment. 

Please note: This position requires 100% in-office presence in our Jacksonville offices and does not offer remote work. 

Key Responsibilities:  

• Plan & lead cross-functional kaizen events focused on lean fundamentals, standard work, visual management, flow, problem-solving and strategic growth/ capacity initiatives
• Drive the implementation of tools and processes across operations, supply chain, engineering, and commercial functions 
• Develop internal capability by training and coaching team members/ leaders in lean thinking, daily management and continuous improvement practice
• Create and execute improvement roadmaps based on assessments of the business system maturity  
• Enable teams to embrace standardization, accountability, and data-driven decision making
• Identify, document and disseminate internal best practices 
• Will be expected to perform additional duties as assigned

 Qualifications:  

• Bachelor’s degree in Engineering, Business, Operations, or a related field; MBA or Master’s preferred
• 7–10+ years of progressive experience in a manufacturing, operations, or continuous improvement, preferably in a multi-site or matrixed industrial environment
• Proven understanding of Lean Principles (e.g., 5S, value stream mapping, standard work, visual management, PDCA, SMED, A3 problem solving)
• Demonstrated success leading cross-functional kaizen events and system-wide CI initiatives
• Proven understanding of basic ops finance, including P&L impact, cost drivers, and fixed vs. variable costs
• Strong leadership, communication, and project management skills, with a track record of cross-functional collaboration and mentoring junior engineers
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization 

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. 

Position Summary:

IEM is currently seeking a Manufacturing Engineer (Senior-level) for our Jacksonville, FL location and will report into the Senior Manager of Manufacturing Engineering. The Manufacturing Engineer (Senior-level) is a key technical leader responsible for driving strategic initiatives and delivering robust, scalable, and cost-effective manufacturing solutions. This role oversees the development, optimization, and support of advanced manufacturing processes, with a focus on operational excellence, automation, and continuous improvement. The Manufacturing Engineer (Senior-level) will lead cross-functional efforts to implement cutting-edge technologies, ensure regulatory compliance, and achieve world-class performance in quality, safety, and throughput. This position demands deep expertise in Lean, Six Sigma, process validation, and smart manufacturing systems, as well as strong leadership and mentoring capabilities.

Key Responsibilities:

• Lead the design, development, and deployment of advanced manufacturing processes and production systems across new and existing product lines.
• Drive automation and Industry 4.0 initiatives to enable smart, data-driven manufacturing and improve operational agility.
• Serve as the technical authority in cross-functional teams involving operations, quality, R&D, and supply chain to ensure product manufacturability, scalability, and cost-effectiveness.
• Facilitate and lead high-impact kaizen events, root cause investigations (RCA), and the implementation of corrective/preventive actions (CAPA).
• Develop and maintain comprehensive documentation including process flow diagrams, SOPs, work instructions, and training guides to ensure consistency and compliance.
• Optimize production line layouts, material flow, and takt time using Lean methodologies to increase efficiency and reduce waste.
• Own and drive continuous improvement of key performance indicators (KPIs) such as yield, cycle time, scrap rate, and OEE (Overall Equipment Effectiveness).
• Lead capital project initiatives including equipment selection, procurement, commissioning, and validation (IQ/OQ/PQ).
• Ensure all processes and equipment meet applicable safety, quality, and regulatory standards (e.g., ISO, UL, OSHA, FDA as applicable).
• Champion cost reduction strategies through design for manufacturability (DFM), value engineering, and process automation.
  
  Qualifications:
• Bachelor’s degree in Mechanical, Industrial, or Manufacturing Engineering; Master’s degree or advanced technical certifications (e.g., Lean Six Sigma Black Belt) strongly preferred.
• 7–10+ years of progressive experience in a manufacturing engineering role, ideally within high-volume or complex electromechanical production environments.
• Proven expertise in Lean Manufacturing, Six Sigma, Standard Work, process mapping, and statistical process control (SPC).
• Proficient with CAD software, ERP systems, and manufacturing execution systems (MES); experience with digital manufacturing tools and data analytics is a plus.
• Demonstrated hands-on experience with automation systems, robotics, PLCs, machine vision, or other Industry 4.0 technologies.
• Strong leadership, communication, and project management skills, with a track record of cross-functional collaboration and mentoring junior engineers.
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization
• Strategic thinker with a continuous improvement mindset and a passion for driving operational excellence.

Summary: We are seeking a skilled Network Systems Engineer to assist in the planning, forecasting, and implementation of resource requirements for network systems, including wireless, of moderate complexity. This role involves participating in network planning, architecture design, and engineering, as well as integrating and schematically depicting complete network configurations.

Responsibilities:

• Assist in network planning and architecture design.
• Integrate communication architectures, topologies, hardware, software, transmission, and signaling links into network configurations.
• Evaluate new products and perform network problem resolution.
• Assist in the development and documentation of technical standards and interface applications.
• Monitor protocol compatibility, perform system tuning, and recommend improvements.
• Work on projects/systems/issues of medium to high complexity surrounding network planning, configuration, and optimization.
• Participate as a project team member or occasionally as a project team lead.
• Coach more junior technical staff as necessary.

Required Skills:

• Bachelor’s Degree in Computer Science, Information Systems, or related field, or equivalent work experience.
• Minimum of 3 years of IT work experience in infrastructure/network environments performing network engineering, design, planning, and implementation.
• Experience with network planning, configuration, and optimization for medium to high complexity projects.
• Ability to work effectively as a team member and occasionally lead project teams.

#Ll-Onsite

Position Overview

Woolpert is hiring a Roadway Engineer to join our dynamic Transportation Team at one of Ohio office. This position reports to the Roadway Engineer and is responsible for projects spanning multiple states, multiple clients and presenting unique challenges. Given the wide range of projects and clients, our engineers are exposed to a number of different practices which allow them to not only become well rounded, but also to find a specialty they have interest in. While work is usually related to transportation, engineers regularly work in disciplines outside of the standard transportation roles. These can include work with aviation, military, private development as well as bikeways and trails. 

We are unable to provide visa sponsorship for this position.  Applicants must already possess work authorization in the country the job is located.

Qualified candidates may be eligible for a signing bonus of up to $5,000, based on experience and role alignment. Bonus eligibility is contingent upon 12 months of service and must be repaid if the employee leaves the company within one year of hire.

What You Will Do:

• Work as part of a diverse design Team to provide design services across a variety of practices.
• Lead design or help design complex roadway and transportation projects that require creative solutions. Projects include roadway, bikeways, pedestrian facilities, roundabouts, trails, multi-modal transportation or transportation planning.
• Perform engineering design tasks such as highway and street design, roadway alignments, roundabout design, roadway grading and modeling, curb ramp design, signing and pavement plan, maintenance of traffic, storm drainage.
• Use local and federal roadway standards to prepare preliminary and final design documents, cost estimates, and bid documents.
• Perform designs using software including Microstation, OpenRoads Designer (ORD), AutoCAD, and/or Civil 3D.
• Assist Project Managers in the writing of proposals as well as preparing scope, schedule and budget of projects

What You Will Bring:

• BS in Civil Engineering or related technical design field.
• A minimum of 4 years of professional experience required.
• Licensed PE in Ohio, or has the ability to obtain within one year of employment.
• Experience in Roadway, Highway, Trail, Bikeway/Pedestrian and/or Roadway Drainage design.
• Proficiency in Civil 3D and/or Microstation OpenRoads Designer (ORD).
• Experience with DOT projects is preferred.
• Possess strong organizational skills to successfully manage multiple priorities.
• Be committed to team efforts and be willing to act independently.
• Good communications skills, including oral and written communication.
• Proficiency with Microsoft Office (Word, Excel)

#LI-AT1

Benefits You Will Love

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Freedom to Work program: Set your own schedule and location (as appropriate).
• Principal program: Earn the opportunity to become an owner of the firm.
• Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Health, life, vision, and dental insurance: Cover all your medical bases.
• Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

Job Description

ChenMoore is seeking a Senior Engineer, Distribution to support the design and delivery of power distribution infrastructure projects across Florida and surrounding states.  This role will focus on utility distribution systems, including overhead and underground design, system upgrades, and grid resiliency initiatives.

The ideal candidate brings experience in electric utility distribution design, strong engineering fundamentals, and the ability to support projects from field data collection through final design and construction packages.

Responsibilities

• Support the design and engineering of electric utility distribution systems (overhead and underground).
• Perform engineering calculations and design for:
• Conductor sizing and reconductoring
• Pole loading and structural analysis
• Transformer and equipment placement
• Conduct field visits and site assessments, including data collection, measurements, and existing condition evaluations.
• Develop construction-ready design packages, including plans, specifications, and material estimates.
• Apply utility standards and client specifications.
• Evaluate system performance and develop solutions for:
• Capacity upgrades
• Clearance violations
• Aging infrastructure replacement
• Support storm hardening and grid resiliency projects.
• Coordinate with internal engineering teams, clients, and external stakeholders.
• Assist with project scheduling, budgeting, and deliverable tracking.
• Mentor junior engineers and support technical development of the team.

Minimum Qualifications

• Bachelor’s degree in electrical engineering or closely related field.
• 10+ years of experience in power delivery or electric utility distribution design.
• Professional Engineer (PE) license in the State of Florida (or ability to obtain within 6–12 months).
• Experience with overhead and/or underground distribution systems.
• Knowledge of utility standards and design practices.
• Strong understanding of NEC, NESC, and applicable industry standards.
• Experience with engineering/design tools such as:
• AutoCAD, MicroStation, or similar
• Distribution design platforms (preferred)
• Strong communication and organizational skills with the ability to manage multiple assignments.

Preferred Qualifications

• Experience supporting projects in the 4kV – 35kV distribution range.
• Familiarity with utility clients in Florida (FPL, Duke Energy, cooperatives, municipalities).
• Experience with pole loading analysis tools and distribution modeling software.
• Experience with storm hardening or infrastructure resilience programs.

Job Description

ChenMoore is seeking a Senior Engineer, Distribution to support the design and delivery of power distribution infrastructure projects across Florida and surrounding states.  This role will focus on utility distribution systems, including overhead and underground design, system upgrades, and grid resiliency initiatives.

The ideal candidate brings experience in electric utility distribution design, strong engineering fundamentals, and the ability to support projects from field data collection through final design and construction packages.

Responsibilities

• Support the design and engineering of electric utility distribution systems (overhead and underground).
• Perform engineering calculations and design for:
• Conductor sizing and reconductoring
• Pole loading and structural analysis
• Transformer and equipment placement
• Conduct field visits and site assessments, including data collection, measurements, and existing condition evaluations.
• Develop construction-ready design packages, including plans, specifications, and material estimates.
• Apply utility standards and client specifications.
• Evaluate system performance and develop solutions for:
• Capacity upgrades
• Clearance violations
• Aging infrastructure replacement
• Support storm hardening and grid resiliency projects.
• Coordinate with internal engineering teams, clients, and external stakeholders.
• Assist with project scheduling, budgeting, and deliverable tracking.
• Mentor junior engineers and support technical development of the team.

Minimum Qualifications

• Bachelor’s degree in electrical engineering or closely related field.
• 10+ years of experience in power delivery or electric utility distribution design.
• Professional Engineer (PE) license in the State of Florida (or ability to obtain within 6–12 months).
• Experience with overhead and/or underground distribution systems.
• Knowledge of utility standards and design practices.
• Strong understanding of NEC, NESC, and applicable industry standards.
• Experience with engineering/design tools such as:
• AutoCAD, MicroStation, or similar
• Distribution design platforms (preferred)
• Strong communication and organizational skills with the ability to manage multiple assignments.

Preferred Qualifications

• Experience supporting projects in the 4kV – 35kV distribution range.
• Familiarity with utility clients in Florida (FPL, Duke Energy, cooperatives, municipalities).
• Experience with pole loading analysis tools and distribution modeling software.
• Experience with storm hardening or infrastructure resilience programs.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Overview

The Contact Platform Engineer is a strategic technical lead focused on the evolution of SoFi’s omni-channel interaction stack. This role serves as the primary architect and data researcher for the member journey and may perform system configuration as needed.

The successful candidate will mine historical IVR and chat data to identify customer friction points and translate those insights into high-level blueprints. You will act as the bridge between Operations and Engineering, designing the "what" and "why" so that technical teams can execute the "how".

Expertise Breakdown

• Data Mining & Friction Analysis (40%): Identifying trends in IVR/Chat performance and agent-handled friction.
• Solutions Architecture & Blueprinting (40%): Designing the technical workflows and cross-functional requirements.
• Strategic Collaboration (20%): Partnering with Engineering and Ops to drive the roadmap.

Core Responsibilities

Insight Engineering & Data Mining (40%)

• Analyze historical IVR, chatbot, and transcript data to identify why members are failing to self-serve.
• Go beyond platform metrics to identify "friction-heavy" call/chat types that require high agent effort.
• Quantify the business impact of proposed enhancements using data-driven projections.
• Monitor post-launch performance to validate that designed blueprints achieved intended friction reduction.

Solutions Architecture & Blueprinting (40%)

• Translate identified operational gaps into comprehensive technical blueprints and interaction flows.
• Define the "Definition of Ready" for Engineering partners, including detailed requirements and logic maps.
• Conduct design sessions to ensure proposed solutions are scalable and aligned with enterprise standards.
• Front-end configuration on contact platforms, as needed.

Strategic Collaboration (20%)

• Lead cross-functional meetings with Product, Engineering, and Operations to align on project scope and needs.
• Act as the subject matter expert (SME) during the development lifecycle demonstrating product expertise to clarify architectural intent and product and member benefits.
• Maintain the long-term roadmap for contact platform enhancements based on emerging member needs.

Qualifications

• 5+ years of experience in systems architecture, business intelligence, or operations technology.
• Expert-level Analytical Skills: Proficiency in mining data from telephony or CCaaS platforms to find the "story" behind the metrics.
• Demonstrated Blueprinting Experience: Ability to create professional system diagrams and workflow logic for Engineering hand-offs.
• Strong Communication: Ability to "translate" between high-level business problems and deep technical requirements.
• Platform Knowledge: Familiarity with modern CCaaS/Chatbot capabilities is required to design effectively, though hands-on configuration is not part of this role.
• Preferred Bachelor degree or technical discipline or 5+ years of relative experience 
• Preferred contact analysis platform, voice bot, DataGrip, SQL & BI platforms