At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission to get therapy into the hands of everyone!

We’re looking for a part-time, contract Therapist (Independent Contract Provider) who is passionate about reaching individuals who need mental healthcare but lack easy access to it. This role is perfect for those seeking the opportunity to work with a diverse client base while enjoying the flexibility and rewards of private practice—without the hassle of administrative work. Let Talkspace handle the insurance billing, marketing, and administrative costs, so you can create your own schedule and focus fully on providing impactful care!

What you'll do:

• Treat clients remotely in your state(s) of licensure on the secure (HIPAA compliant) Talkspace platform
• Conduct client sessions using video, audio, and live messaging services
• Respond to asynchronous client messages each week, in a timely manner
• Complete your required clinical documentation after each client session

About you

• Current license to practice independently without supervision in the state of Indiana
  • Licensed Clinical Social Worker (LCSW)
  • Licensed Marriage and Family Therapist (LMFT)
  • Licensed Mental Health Counselor (LMHC)
• Individual professional malpractice liability insurance policy
• Individual NPI number
• Comfortable learning new online tools and technology 
• Reliable internet connection and video-capable device

Perks

• Clients Ready for You: Talkspace provides new client referrals
• Flexible Schedule: Set your own schedule with no minimum requirement for your weekly hours or caseload size
• No Membership Fees: No provider fees
• Accept Insurance Without Hassle: Talkspace will take care of all aspects of client insurance including credentialing, billing, and claims
• Everything in One Place: Sessions, clinical documentation, resources, and compensation tracking on one platform
• Fully Paid Training: Master the Talkspace platform before your first session
• Clinical Support: Provider Support and IT teams available for any technical or platform related questions
• Free CEUs: NBCC and ASWB accredited continuing education credits via Talkspace-provided Learning Communities
• Health Perks: Access Stride Health to support your health and financial well-being

Compensation

• $70 per hour for live chat, audio, or video sessions (this rate is prorated for 45 and 30 minute sessions)
• Additional compensation for asynchronous messaging
• Earn a new client engagement bonus, varying by plan type

Please note: If you treat clients in multiple states, different rates will apply accordingly. Rates could be subject to change and may vary over time based on the market and shifts in demand.

Why Talkspace

Talkspace is a leading virtual behavioral healthcare provider committed to helping people lead healthier, happier lives through access to high-quality mental healthcare. At Talkspace, we believe that mental healthcare is core to overall health and should be available to everyone. 

Talkspace pioneered the ability to text with a licensed therapist from anywhere and now offers a comprehensive suite of mental health services, including therapy for individuals, teens, and couples, as well as psychiatric treatment and medication management (18+). With Talkspace’s core therapy offerings, members are matched with one of thousands of licensed therapists within days and can engage in live video, audio, or chat sessions, and/or unlimited asynchronous text messaging sessions. 

All care offered at Talkspace is delivered through an easy-to-use, fully-encrypted web and mobile platform that meets HIPAA, federal, and state regulatory requirements. More than 151 million Americans have access to Talkspace through their health insurance plans, employee assistance programs, our partnerships with leading healthcare companies, or as a free benefit through their employer, school, or government agency.

EQUAL OPPORTUNITY EMPLOYER

Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification or if your path has been nontraditional — such as not completing a formal degree program, taking a career break, or having a prior criminal record — if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.

Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace? 

Diversity

Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.

Equity

Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.

Inclusion

Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.

Belonging

Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.

Summary

Our Operations Team is growing! We're looking to bring on an Enablement Manager who will assist in all case operations within our legal teams! A successful candidate will aid leadership in providing training, management, and productivity for our case staff in multiple regions across our firm and have a direct hand in ensuring business operations are at peak performance.

Responsibilities

•    Oversee and develop litigation staff across various markets, focusing on driving their performance in alignment with team objectives and overarching business goals
•    Monitor and enforce compliance of case staff while promoting a positive work environment
•    Enforce operational goals for case staff, and monitor performance in real-time through KPIs and dashboards
•    Resolve roadblocks and challenges for case staff by managing and tracking support from other departments (e.g. Learning & Development, I.T., H.R., etc.)
•    Audit case files to ensure employees are working efficiently and meeting their metrics in a timely manner
•    Establish, enable, and execute additional processes for auditing performance
•    Review metrics to proactively identify areas of improvement for case staff
•    Facilitate case staff training with internal Learning and Development Team
•    Guide case staff to negotiate claims proactively and aggressively to settlement
•    Contribute to team strategic initiatives and help build shared standards and processes
•    Communicate firm goals and vision to staff
•    Onboard new hires and facilitate shadowing with other litigation staff members
•    Build relationships with case staff and attorneys in each region

Qualifications

•    Bachelor’s degree in business administration or related field or equivalent work experience
•    Experience in the legal and/or personal injury industry is a plus but not required
•    Salesforce experience is a plus
•    Exceptional leadership, time management, facilitation, and organizational skills
•    Working knowledge of change management principles and performance evaluation processes
•    Ability to work both independently and in a group setting, in a fast-paced and constantly changing setting
•    Be adaptable, curious and creatively solve problems in an evolving space, capable of managing complexity while maintaining a sense of balance

This role is fully on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.

#LI-KL1

Summary

Our Operations Team is growing! We're looking to bring on an Enablement Manager who will assist in all case operations within our legal teams! A successful candidate will aid leadership in providing training, management, and productivity for our case staff in multiple regions across our firm and have a direct hand in ensuring business operations are at peak performance.

Responsibilities

•    Oversee and develop litigation staff across various markets, focusing on driving their performance in alignment with team objectives and overarching business goals
•    Monitor and enforce compliance of case staff while promoting a positive work environment
•    Enforce operational goals for case staff, and monitor performance in real-time through KPIs and dashboards
•    Resolve roadblocks and challenges for case staff by managing and tracking support from other departments (e.g. Learning & Development, I.T., H.R., etc.)
•    Audit case files to ensure employees are working efficiently and meeting their metrics in a timely manner
•    Establish, enable, and execute additional processes for auditing performance
•    Review metrics to proactively identify areas of improvement for case staff
•    Facilitate case staff training with internal Learning and Development Team
•    Guide case staff to negotiate claims proactively and aggressively to settlement
•    Contribute to team strategic initiatives and help build shared standards and processes
•    Communicate firm goals and vision to staff
•    Onboard new hires and facilitate shadowing with other litigation staff members
•    Build relationships with case staff and attorneys in each region

Qualifications

•    Bachelor’s degree in business administration or related field or equivalent work experience
•    Experience in the legal and/or personal injury industry is a plus but not required
•    Salesforce experience is a plus
•    Exceptional leadership, time management, facilitation, and organizational skills
•    Working knowledge of change management principles and performance evaluation processes
•    Ability to work both independently and in a group setting, in a fast-paced and constantly changing setting
•    Be adaptable, curious and creatively solve problems in an evolving space, capable of managing complexity while maintaining a sense of balance

This role is fully on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.

#LI-KL1

Summary

Morgan & Morgan is seeking an Attorney to join our growing Employment Law department. The Employment Law Attorney will handle and support a heavy and complex caseload from pre-litigation, litigation, trial prep and trial. This opportunity can be in any of our offices in Illinois, Michigan, Indiana, Ohio or Kentucky.

Responsibilities

• Day-to-day handling of cases from pre-litigation to litigation 
• Mostly handling the pre-suit side and assisting senior attorneys once the claim files suit 
• Drafting and filing of litigation documents to include pleadings, discovery requests, discovery responses, demands, motions and memorandum
• Guide clients through the case process
• Interaction with expert witnesses to include conferences, drafting of expert reports and affidavits
• Attendance and preparation for depositions, mediations, hearings, and court appearances

Qualification

• Law degree (J.D. / Juris Doctor) from a fully ABA accredited law school
• An active member in good standing with the State Bar Association.
• A plus to have experience on wage and hour claims
• Ability to manage high volume of pre-lit and litigation cases
• Excellent client service and communication skills
• Self-starter driven by long-term career goals

#LI-SC1

Title: Treatment Coordinator
Practice: Bloomington Oral Surgery
Location: Bloomington, IN
Office Hours:  

• Monday: 7:30am - 5pm
• Tuesday: 7:30am - 5pm
• Wednesday: 7:30am - 5pm
• Thursday: 7:30am - 5pm
• Friday: 7:30am - 5pm
• Saturday: Closed
• Sunday: Closed

Position Purpose:

The Treatment Coordinator plays a vital role in managing patient care treatment plans and ensuring that patients understand and proceed with their recommended treatment. This position involves patient interaction, detailed communication, and administrative support to facilitate smooth and effective patient care from diagnosis through treatment completion.

Essential Functions

Patient Consultation and Education:

• Meet with patients to discuss their treatment plans as outlined by the surgeon.
• Explain treatment procedures, potential outcomes, and financial obligations.
• Answer patient questions and address concerns about their treatment options and plans.
• Provide educational materials and resources to help patients understand their treatment.
• Follow-up calls to patients that did not schedule and work to remove roadblocks to get treatment completed.

Treatment Plan Coordination:

• Coordinate the scheduling of treatments, surgeries, and follow-up appointments.
• Ensure that all necessary pre-treatment steps, such as lab work or imaging, are completed.
• Monitor patient progress and follow up to ensure adherence to treatment plans.
• Adjust treatment schedules as needed in response to patient needs or surgeon recommendations.

Financial Coordination:

• Discuss treatment costs with patients and provide detailed estimates.
• Review insurance coverage and assist patients with understanding their benefits.
• Coordinate with the billing department to manage insurance claims and payments.
• Develop and discuss payment plans for patients who require financial assistance.

Administrative Duties:

• Maintain accurate and up-to-date patient records in the electronic health record (EHR) system.
• Prepare and manage treatment-related documentation.
• Communicate effectively with clinical and front office team members to ensure seamless patient care.
• Handle patient communications, including appointment reminders and follow-up calls.
• Other duties as assigned by the practice administrator.

Compliance and Confidentiality:

• Ensure adherence to healthcare regulations and privacy laws, including HIPAA.
• Maintain patient confidentiality and secure handling of sensitive information.
• Follow clinic policies and procedures to maintain compliance with healthcare standards.

Qualifications

Education:

• High school diploma or equivalency, required.

Experience:

• Previous experience in a healthcare setting, particularly in treatment coordination or patient care roles, is highly desirable.
• Full understanding of surgical guide treatment from patient consultation to execution.
• Knowledge of relevant regulations and compliance requirements in healthcare.

Performance Requirements:

• Approachable, professional demeanor
• Strong communication and interpersonal skills.
• Detail-oriented and thorough in task execution.
• Excellent organizational and multitasking abilities.
• Proficiency in using electronic health record (EHR) systems and other office software.
• Knowledge of medical terminology and healthcare practices.
• Ability to work in a fast-paced environment and handle stressful situations with professionalism.
• Empathetic and patient-focused approach to care coordination.
• Independent decision-making skills and utilization of sound judgement.

• We offer Medical, Dental, and Vision Insurance plans to our full-time employees.
• Two out of the three medical plans offered include Health Savings Account (HSA) eligibility.
• Company-paid Life, AD&D and Long-Term Disability coverage.
• Additional Voluntary Life and AD&D Insurance for you and your family!
• Voluntary Short-Term Disability Insurance available to you as well
• Dependent Care Flexible Spending Account (FSA) offered.
• Immediately begin saving for retirement through our 401(k) starting with very first paycheck!
• Employer 401(k) contribution and Profit Sharing after six months of employment
• PTO and 8 Paid holidays for fulltime employees!

DISCLAIMER

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work.  This is not an exhaustive list of all duties and responsibilities.  OPS’s management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. 

About the Team

The People & Culture team is dedicated to creating a fulfilling and inspiring workplace for everyone who delivers the Stitch Fix client experience—from warehouse associates to technical and merchandising teams. We foster a collaborative, problem-solving environment and are seeking leaders who are thoughtful, driven, and motivated by impact.

About the Role

We’re seeking a People & Culture (P&C) Business Partner to join our team in Plainfield, IN. This is a highly collaborative, site-based role requiring 4+ days per week on-site with our Operations team.

While the role is strategic, success depends on strong day-to-day connection to site operations, workforce dynamics, and frontline leadership. You’ll play a key role in shaping a high-performing, engaged workforce by aligning people strategies with business needs. Reporting to the Business Partner Manager, you’ll partner closely with leaders across Operations, Recruiting, Talent Development, and Total Rewards to drive initiatives that support organizational effectiveness, employee experience, and business performance.

You're excited about this opportunity because you will…

Strategic Partnership & Coaching

• Partner with site and cross-functional leaders to align people strategies with business goals
• Coach leaders on performance management, employee relations, and development practices
• Serve as a trusted advisor and primary point of contact for employee guidance and support

Employee Relations & Compliance

• Lead thorough, impartial investigations and resolve complex employee relations issues
• Ensure compliance with HR policies, employment laws (e.g., FMLA, LOA), and company standards
• Manage documentation audits, employee records, and unemployment claims

People Programs & Operations

• Support onboarding, orientation, and employee lifecycle processes
• Administer HRIS transactions (e.g., org changes, terminations) and manage P&C systems
• Oversee rehire eligibility processes and maintain accurate records
• Manage the P&C inbox, ensuring timely responses and issue resolution

Data, Insights & Process Improvement

• Analyze people metrics (engagement, turnover, performance) to inform decisions
• Evaluate and improve HR programs, policies, and processes using data insights
• Partner cross-functionally on process improvements and special projects

Training & Development

• Develop and implement training programs to enhance workforce capability and performance
• Support leaders and employees through development and growth initiatives

We’re excited about you because you…

Experience:

• 3+ years of progressive HR experience
• 2+ years handling complex employee relations and leading investigations end-to-end
• Experience supporting both exempt and non-exempt populations (warehouse, retail, or fulfillment preferred)

Expertise:

• Strong knowledge of HR practices, policies, and employment law (FMLA, LOA, etc.)
• Experience using HR systems and data to drive insights and decisions

Skills & Mindset:

• Strong communicator with the ability to influence and build trust
• Sound judgment with a high level of discretion and integrity
• Curious, resourceful, and comfortable navigating ambiguity
• Ability to analyze situations objectively and make data-informed decisions

Values Alignment:

• Demonstrates partnership, integrity, innovation, authenticity, and accountability

**Now Offering DailyPay**

Overview

Summary:      

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Verify Medicaid and Medicaid waiver residents census and add payers
• Verify Rehab Stay census & attach payers
• Medicaid application
• Authorized representative for family and Otterbein and send in documents needed
• Field FSSA phone interview and letter with request
• Process monthly Medicaid billing with the State and all 3 MCE’s
• Process all monthly Medicare insurance billing
• Monitor DDE system daily for Medicare claims status—make corrections and adjust.
• Submit no pay claims
• Private billing statements for SNF
• Monitor all past due balances and contact responsible party for collection
• Verify MCD eligibility for each resident on website for the month prior to billing
• Prepare and track deviation bills for Medicaid residents who have old private balances
• Bill and track Co-insurance claims
• Prepare liability spread sheet with current liability or changes
• Assist with Medicaid back billing on a computerized system
• Follow up for Medicaid accounts – letters to families, phone calls to facilities that were former locations of Medicaid Residents
• Enter in-house receipts from deposit for SNF
• Assist with audits
• Perform various other accounts receivable functions as assigned.
• Work with all three MCE’s on Medicaid claims through Availity & UHC website
• Track bad debt log for Medicaid—Medicare Co-Insurance with no supplement & submit annually.
• Work with Hospice Companies to get claims paid
• PASRR—send level of care to be updated in MCD system so we will get paid.
• Perform various other accounts receivable functions as assigned.

Competencies:  To perform the job successfully, an individual should demonstrate the following competencies:  Customer Service - Respond to requests for service and assistance.  Interpersonal Skills - Maintain confidentiality.  Written Communication - Edit work for spelling and grammar. Professionalism - Approach others in a tactful manner.  Attendance/Punctuality - Ensure work responsibilities are covered when absent.                        

Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:  High School diploma or general education degree (GED), or one to three months’ related experience and/or training, or equivalent combination of education and experience.  Completion of high school courses in typing, bookkeeping and other business subjects.  One to two years additional course work in accounting or bookkeeping at college or equivalent work experience.  At least one year of accounting/bookkeeping experience with emphasis in accounts receivable.  Some experience with computerized accounting systems desirable.  Employee must participate in orientation training, attend mandatory in-services, and/or other department specified training in-services.

Computer Skills:  To perform this job successfully, an individual must be able to use the Community’s computerized time clock system.  Employee should have knowledge of Microsoft Word, Outlook, and Excel Processing software, the internet, and have ability and willingness to learn and use, if any, other software applications pertaining to this position.

BENEFITS*

• Medical insurance with free virtual doctor visits
• Vision and dental insurance
• Paid Time off that accrues immediately
• Paid Holidays
• Life insurance
• Retirements Savings with a 401(k) or 403(b) with company match
• Access up to 100% of your net earned based wages daily through DailyPay
• Employee sponsored fund for employees in need
• Employee Assistance Program (EAP)
• Tuition Assistance

*Some benefits are based on hours worked

About the job

The Population Health & Wellness Director is a senior-level, client-facing leader responsible for designing, implementing, and optimizing population health, wellness, and preventive care strategies for employer clients. This role partners closely with benefits consultants, carriers, vendors, and client leadership to improve employee health outcomes, enhance engagement, and drive measurable cost containment results.

This position blends strategic consulting, program design, data-driven insights, and vendor management, supporting The MJ Companies Employee Benefits Consulting value proposition as a trusted advisor in employee health and wellbeing.

Key Responsibilities

Population Health Strategy & Program Design

• Develop and lead comprehensive population health and wellbeing strategies aligned with clients’ benefits, workforce demographics, and business objectives
• Design multi-year population health roadmaps addressing preventive care, chronic condition management, mental health, wellbeing, and health equity
• Evaluate and recommend evidence-based wellness, disease management, digital health, and point-solution vendors

Client Consulting & Relationship Management

• Serve as a subject-matter expert for population health and wellness in client strategy meetings, renewals, finalist presentations, and plan design discussions
• Translate health data and population insights into actionable recommendations for HR, Finance, and executive stakeholders
• Partner with benefits consulting teams to integrate population health strategies into total rewards and benefits planning

Data Analytics & Outcomes Measurement

• Analyze population health data including medical and pharmacy claims, biometric results, risk assessments, and engagement metrics
• Define KPIs and success metrics to assess program effectiveness, ROI, and improvements in health outcomes
• Create client-facing dashboards, reports, and executive summaries to communicate results and trends

Vendor & Partner Management

• Manage relationships with wellness, digital health, and population health vendors, including contracting support, performance reviews, and outcomes evaluation
• Stay current on emerging population health trends, regulatory considerations, and best practices in employer-sponsored benefits
• Coordinate vendor implementations and ongoing optimization across diverse client populations

Internal Collaboration & Thought Leadership

• Collaborate with sales, account management, compliance, pharmacy and analytics teams to support prospecting and client retention efforts
• Develop population health content for marketing, thought leadership, and educational presentations
• Mentor, manage, and support the Population Health & Wellness team

Education

• Bachelor’s degree in Public Health, Health Administration, Nursing, Exercise Science, Health Promotion, or a related field required
• Master’s degree (MPH, MBA, MHA, or similar) preferred
• 8+ years of experience in population health, wellness consulting, healthcare analytics, or employee benefits
• Experience working within an employee benefits brokerage, consulting firm, health plan, or wellness vendor environment preferred

Certifications (Preferred)

• Certified Health Education Specialist (CHES)
• Certified Corporate Wellness Specialist (CCWS)
• Registered Nurse (RN) or other clinical credential
• Health & Productivity Management (HPM) certification

Knowledge & Experience

• Deep understanding of employer-sponsored health plans, population health management, and wellness program design
• Strong proficiency in interpreting medical and pharmacy claims data and translating insights into solutions
• Excellent presentation and executive communication skills
• Proven ability to influence without authority and partner with diverse stakeholders
• Project management skills with the ability to manage multiple client initiatives simultaneously

Technical Functions

1. Population Health Data & Analytics- Interpret and analyze medical, pharmacy, and integrated claims data, evaluate trends, identify cost drivers and modifiable risk factors
2. Population Health Program Architecture & Design- Design multi-year population health strategies and architect integrated solutions 
3. Vendor Evaluation, Selection & Performance Management- Conduct vetting of wellness, digital health, and population health vendors, lead vendor RFPs, monitor vendor performance
4. Measurement, ROI & Outcomes Evaluation- Define and measure KPIs and success metrics for population health program
5. Technology & Data Integration- Oversee data integration between claims data sources, wellness platforms, vendors and administration systems, support use of systems and data tools
6. Clinical, Regulatory & Compliance Oversight- Ensure programs align with standards, regulations, and requirements
7. Plan Design & Benefits Alignment- Align population health initiatives with plan design and strategies
8. Client & Consultant Enablement - Equip benefits consultants with technical population health insights

OVERVIEW

We are The MJ Companies—a firm dedicated to inspiring the success, fulfillment, and wellbeing of each person we serve. Our commitment to excellence and collaboration has enabled us to maintain a best-in-class approach to risk management, employee benefits, and total rewards.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES

+ Assist client with claim reporting by establishing best practices, collecting relevant information, analyzing potential coverage, and submitting on their behalf.

+ Provide ongoing consultation and monitoring of open complex claims. Support and guide clients through the carrier claim process. Act as an advocate for the best and most expedient resolution of claims.

+ Analyze policy language to determine all appropriate avenues to seek coverage. Conduct in-depth review of all coverage positions, challenging when appropriate.

+ Conduct formal client onboarding to assist in the development of processes for internal claim administration, facilitate and participate in claim reviews to communicate disposition strategies and financial developments, and provide ongoing proactive solutions to meet clients needs.

TECHNICAL FUNCTIONS

+ Proficient in the use of Microsoft Office Products: Excel, Word, Outlook

+ High level knowledge of property/casualty insurance including coverage forms, legal issues, and claim protocols.

REQUIRED EDUCATION/EXPERIENCE

+ Bachelor’s degree in business or related area; work equivalent

+ Property & Casualty license (or ability to obtain)

+ A minimum of 5-8 years experience in the insurance industry in a Claims or related position

+ Demonstrated skills: sense of urgency, detail-oriented, excellent organizational and time management skills

+Proven ability to work independently with minimal supervision as well as collaborate among the team daily and contribute to MJ’s culture.

+ Excellent verbal and written communication skills; professional presentation

This position is a part of a brokerage apprenticeship program, a paid role that combines on-the-job learning with required education and training.  As part of the role, the apprentice will work toward an associate's degree and complete an industry designation (e.g., PEBC, PRC) while building foundational skills in Employee Benefits.  The role will provide outstanding customer service that impacts clients across multiple industries by supporting day-to-day operations and working with out client-facing team.

ESSENTIAL FUNCTIONS

+Participate in required training, including industry designation coursework and testing (e.g., PEBC, PRC), as applicable.

+Maintain satisfactory progress and mees program participation requirements throughout the apprenticeship term.

+Work together with the Account Manager and Client Executive to service clients

+Assist with review of contracts for accuracy of policy details

+Review Benefits Open Enrollment information for accuracy of information

+Provide day-to-day customer service to clients

+Assist Client Executives and Account Managers in retention of existing clients

+Work with health risk management team in the analysis of claims information and development of additional value-add reporting including but not limited to Benefit Informatics

+Gain working knowledge of functionality of resource tools

+Assist in maintenance of client management system

+Prepare and distribute Request for Proposal (RFP) packets for all lines of group insurance coverages including medical, dental, vision, life, disability and other ancillary lines of coverage

+Work in Excel to prepare renewal information for clients

TECHNICAL FUNCTIONS

+Proficient in the use of Microsoft Office Products: Excel, Word, Outlook, PowerPoint

REQUIRED EXPERIENCE

+Enroll in and complete required college coursework through Western Governors University (WGU) toward an associate degree.

+Strong written, verbal and interpersonal skills with keen attention to detail; professional presentation

+Demonstrated skills: problem-solving, sense of urgency, detail-oriented, excellent organizational and time management, ability to prioritize projects

REQUIRED EDUCATION/CERTIFICATION

+Eligible to apply to and enroll in Western Governors University (WGU) as part of the apprenticeship program.

About The Role: 

The Carrier Sales Zone Manager is responsible for leading a team of Carrier Account Managers within a geographic freight territory. As a Carrier Sales Zone Manager, you will play a vital part in guiding your team in establishing and growing their carrier relationships, while ensuring carrier coverage and service needs are met for Spot’s customers that ship freight into your zone. This role requires a combination of a personal drive to succeed as well as a desire to help others achieve success. The Carrier Sales Zone Manager is expected to lead by example through a strong work ethic, positive energy, and a teamwork mentality. 

A successful candidate also needs to have strong organizational and critical thinking skills, with the ability to work well in a fast-paced environment. The Carrier Sales Zone Manager must work closely with Account Managers, Sales Managers, and other department stakeholders to meet customer service expectations and profitability objectives. Excellent communication with internal team members and carriers is critical to the position. 

Responsibilities: 

• Oversee daily operations of designated freight zone, including assigning sourcing and coverage responsibilities as needed, and ensuring service expectations are met. 
• Manage P&L for your freight zone, ensuring load booking and profitability goals are achieved. 
• Provide support to Carrier Account Managers with escalations for OS&D, claims, accessorials, and other carrier-related problem resolution. 
• Support ongoing training and development for Carrier Sales Reps within your zone. 
• Assist Account Managers with feedback on quoting opportunities and RFP’s. 
• Identify and problem-solve opportunities for process improvement/technology enhancements. 
• Offer insight to Carrier Account Managers on carrier prospecting strategies. 
• Provide tactical coaching and feedback on performance to Carrier Account Managers within your zone, including regularly scheduled 1 on 1 meetings. 
• Provide guidance on freight market fluctuations impacting your zone. 
• Participate in hiring and retention of Carrier Account Managers within your zone. 
• Goes above and beyond for the carrier and customer, doing whatever it takes to get the job done, every time. 

Qualifications: 

• Bachelor's Degree, preferably in Sales, Business, Supply Chain Management, Operations, or a related field. 
• 3+ years of freight industry/brokerage experience. 
• Minimum of 1-year experience in people management, with proven success developing talent. 

Skills: 

• Strong interpersonal skills, both written and verbal. 
• Ability to think critically in high-pressure situations in order to effectively problem solve. 
• Proficient computer skills with PC-based desktop applications, such as Microsoft Office (PowerPoint, MS Work, MS Excel), email, and CRM. 
• Proven track record in carrier sales or other sales functions is strongly preferred. 
• Proven ability to meet and exceed defined success metrics. 
• Comfortable communicating with executive-level individuals. 
• Ability to motivate others and promote a positive culture. 

#LI-CH1

Position Summary:

The Specialist 4 will serve as a subject matter expert for complex preneed claim and transactional adjustment processes. This role is responsible for accurately reviewing, reworking, and resolving specialized claim transactions while ensuring compliance with company policies, regulatory requirements, and quality standards. The Specialist 4 will work independently to identify and resolve discrepancies, provide guidance to peers, and support operational efficiency across multiple claim-related functions.

Key Responsibilities:

• Preneed Claim Rework: Review and process adjustments to preneed claims ensuring accuracy and timeliness.
• Check Reissues: Validate, process, and track reissued claim payments to beneficiaries and policyholders.
• Early Payoff Reversals: Analyze and execute reversals of early payoff transactions, ensuring proper financial reconciliation.
• Initial Premium Returns: Process returned initial premium payments, coordinatin4g with relevant departments for proper documentation and refund issuance.
• Suspense Report Management: Monitor and resolve suspense account items in accordance with established timelines and controls.
• Claim System Error Resolution: Investigate, correct, and document system-related errors impacting claim payments or records.
• Money Movement Processing: Facilitate and reconcile funds movement related to claims, including transfers, adjustments, and refunds.
• Partner with internal teams to resolve discrepancies, improve processes, and mitigate future errors.
• Maintain accurate records, documentation, and audit trails for all transactions handled.
• Provide training and support to junior specialists and act as a resource for complex cases.

Qualifications:

• Claims or financial transaction processing experience (life insurance, annuities, or related field preferred).
• Demonstrated expertise in claim adjustment workflows and financial reconciliation processes.
• Strong analytical skills with keen attention to detail and accuracy.
• Proficient in claims administration systems and Microsoft Office Suite (Excel, Word, Outlook).
• Ability to manage multiple priorities, meet deadlines, and work independently.
• Excellent written and verbal communication skills.

Competencies:

• Problem-Solving & Decision Making
• Quality & Accuracy Focus
• Process Improvement Mindset
• Collaboration & Teamwork
• Regulatory Compliance Awareness

#LI-KS1

Various jurisdictions have passed pay transparency laws that require companies provide salary ranges for any positions for which they are accepting applications. Global Atlantic has offices in Atlanta, Batesville, Bermuda, Boston, Des Moines, Hartford, Indianapolis, and New York City. The base salary range posted below is inclusive of the lowest cost of living geography to the highest in which we have a Global Atlantic office.

Global Atlantic’s base salary range is determined through an analysis of similar positions in the external labor market. Base pay is just one component of Global Atlantic’s total compensation package for employees and at times we hire outside the boundaries of the salary range. Other rewards may include annual cash bonuses, long-term incentives (equity), generous benefits (including immediate vesting on employee contributions to a 401(k), as well as a company match on your contributions), and sales incentives.  Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Compensation for our more senior positions have a larger component of short-term cash bonus and long-term incentives.

The base salary range for this position is $46,000 to $50,000  

Position Summary:

The Specialist 4 will serve as a subject matter expert for complex preneed claim and transactional adjustment processes. This role is responsible for accurately reviewing, reworking, and resolving specialized claim transactions while ensuring compliance with company policies, regulatory requirements, and quality standards. The Specialist 4 will work independently to identify and resolve discrepancies, provide guidance to peers, and support operational efficiency across multiple claim-related functions.

Key Responsibilities:

• Preneed Claim Rework: Review and process adjustments to preneed claims ensuring accuracy and timeliness.
• Check Reissues: Validate, process, and track reissued claim payments to beneficiaries and policyholders.
• Early Payoff Reversals: Analyze and execute reversals of early payoff transactions, ensuring proper financial reconciliation.
• Initial Premium Returns: Process returned initial premium payments, coordinatin4g with relevant departments for proper documentation and refund issuance.
• Suspense Report Management: Monitor and resolve suspense account items in accordance with established timelines and controls.
• Claim System Error Resolution: Investigate, correct, and document system-related errors impacting claim payments or records.
• Money Movement Processing: Facilitate and reconcile funds movement related to claims, including transfers, adjustments, and refunds.
• Partner with internal teams to resolve discrepancies, improve processes, and mitigate future errors.
• Maintain accurate records, documentation, and audit trails for all transactions handled.
• Provide training and support to junior specialists and act as a resource for complex cases.

Qualifications:

• Claims or financial transaction processing experience (life insurance, annuities, or related field preferred).
• Demonstrated expertise in claim adjustment workflows and financial reconciliation processes.
• Strong analytical skills with keen attention to detail and accuracy.
• Proficient in claims administration systems and Microsoft Office Suite (Excel, Word, Outlook).
• Ability to manage multiple priorities, meet deadlines, and work independently.
• Excellent written and verbal communication skills.

Competencies:

• Problem-Solving & Decision Making
• Quality & Accuracy Focus
• Process Improvement Mindset
• Collaboration & Teamwork
• Regulatory Compliance Awareness

#LI-KS1

Various jurisdictions have passed pay transparency laws that require companies provide salary ranges for any positions for which they are accepting applications. Global Atlantic has offices in Atlanta, Batesville, Bermuda, Boston, Des Moines, Hartford, Indianapolis, and New York City. The base salary range posted below is inclusive of the lowest cost of living geography to the highest in which we have a Global Atlantic office.

Global Atlantic’s base salary range is determined through an analysis of similar positions in the external labor market. Base pay is just one component of Global Atlantic’s total compensation package for employees and at times we hire outside the boundaries of the salary range. Other rewards may include annual cash bonuses, long-term incentives (equity), generous benefits (including immediate vesting on employee contributions to a 401(k), as well as a company match on your contributions), and sales incentives.  Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Compensation for our more senior positions have a larger component of short-term cash bonus and long-term incentives.

The base salary range for this position is $46,000 to $50,000