About the Job

The MJ Companies are looking for a dedicated Administrative Client Coordinator to support our Benefits Consulting Client Executive team by providing high-quality internal client service, strategic coordination, and comprehensive administrative support throughout the client lifecycle. In this role, the Administrative Client Coordinator will play a crucial part in ensuring seamless client experiences, coordinating key tasks such as meeting scheduling, data preparation, and follow-up communications. Acting as a vital link between Client Executives and various internal resources, the Administrative Client Coordinator will support a range of client-focused activities, from organizing core meetings to managing client deliverables and tracking essential tasks. This position requires a proactive individual with strong organizational skills, attention to detail, and a commitment to delivering excellent service.

Essential Functions

Client Support and Administrative Tasks

• Coordinate core and ad-hoc client meetings and follow-up calls as needed (calendar management, internal & external communication etc.).
• Prepare meeting rooms for client and vendor visits and coordinate client engagement activities (e.g., client dinners and lunches).
• Track and maintain internal lists used for client outreach such as client surveys and contact lists leveraging agency CRM.
• Support Client Executives with administrative service requests, ensuring prompt and high-quality assistance.

Support Client Deliverable Production

• Prepare client deliverables, compiling data, formatting slides and relevant content, ensuring quality and accuracy.
• Assist with annual refresh of the client deliverable templates.

Open Enrollment Coordination

• Coordinate Open Enrollment tasks, including content preparation, editorial review, and milestone tracking.
• Assist with quality control for Open Enrollment client deliverables, as needed.

Collaboration and Communication

• Coordinate closely with Client Executives and the Benefits Consulting team to align strategic objectives and support needs.
• Maintain regular communication with the department leadership for ongoing support and alignment.

Education

• High school diploma or equivalent required.
• Bachelor's degree preferred, or relevant work experience.

Knowledge & Experience

• Preferred minimum of 2 years in client-facing customer service, administrative support, or project management. Demonstrated skills: project management, prioritization, problem-solving, sense of urgency, detail-oriented, excellent organizational and time management, follow-through and ability to work independently
• Proven ability to work independently with minimal supervision as well as collaborate among the team daily and contribute to MJ’s Culture.
• Excellent verbal and written communication skills; professional presentation skills

Technical Functions

• Highly proficient in the use of Microsoft Office products (Excel, Word, Outlook, PowerPoint)
• Strong project management and client service background

About the job

The Population Health & Wellness Director is a senior-level, client-facing leader responsible for designing, implementing, and optimizing population health, wellness, and preventive care strategies for employer clients. This role partners closely with benefits consultants, carriers, vendors, and client leadership to improve employee health outcomes, enhance engagement, and drive measurable cost containment results.

This position blends strategic consulting, program design, data-driven insights, and vendor management, supporting The MJ Companies Employee Benefits Consulting value proposition as a trusted advisor in employee health and wellbeing.

Key Responsibilities

Population Health Strategy & Program Design

• Develop and lead comprehensive population health and wellbeing strategies aligned with clients’ benefits, workforce demographics, and business objectives
• Design multi-year population health roadmaps addressing preventive care, chronic condition management, mental health, wellbeing, and health equity
• Evaluate and recommend evidence-based wellness, disease management, digital health, and point-solution vendors

Client Consulting & Relationship Management

• Serve as a subject-matter expert for population health and wellness in client strategy meetings, renewals, finalist presentations, and plan design discussions
• Translate health data and population insights into actionable recommendations for HR, Finance, and executive stakeholders
• Partner with benefits consulting teams to integrate population health strategies into total rewards and benefits planning

Data Analytics & Outcomes Measurement

• Analyze population health data including medical and pharmacy claims, biometric results, risk assessments, and engagement metrics
• Define KPIs and success metrics to assess program effectiveness, ROI, and improvements in health outcomes
• Create client-facing dashboards, reports, and executive summaries to communicate results and trends

Vendor & Partner Management

• Manage relationships with wellness, digital health, and population health vendors, including contracting support, performance reviews, and outcomes evaluation
• Stay current on emerging population health trends, regulatory considerations, and best practices in employer-sponsored benefits
• Coordinate vendor implementations and ongoing optimization across diverse client populations

Internal Collaboration & Thought Leadership

• Collaborate with sales, account management, compliance, pharmacy and analytics teams to support prospecting and client retention efforts
• Develop population health content for marketing, thought leadership, and educational presentations
• Mentor, manage, and support the Population Health & Wellness team

Education

• Bachelor’s degree in Public Health, Health Administration, Nursing, Exercise Science, Health Promotion, or a related field required
• Master’s degree (MPH, MBA, MHA, or similar) preferred
• 8+ years of experience in population health, wellness consulting, healthcare analytics, or employee benefits
• Experience working within an employee benefits brokerage, consulting firm, health plan, or wellness vendor environment preferred

Certifications (Preferred)

• Certified Health Education Specialist (CHES)
• Certified Corporate Wellness Specialist (CCWS)
• Registered Nurse (RN) or other clinical credential
• Health & Productivity Management (HPM) certification

Knowledge & Experience

• Deep understanding of employer-sponsored health plans, population health management, and wellness program design
• Strong proficiency in interpreting medical and pharmacy claims data and translating insights into solutions
• Excellent presentation and executive communication skills
• Proven ability to influence without authority and partner with diverse stakeholders
• Project management skills with the ability to manage multiple client initiatives simultaneously

Technical Functions

1. Population Health Data & Analytics- Interpret and analyze medical, pharmacy, and integrated claims data, evaluate trends, identify cost drivers and modifiable risk factors
2. Population Health Program Architecture & Design- Design multi-year population health strategies and architect integrated solutions 
3. Vendor Evaluation, Selection & Performance Management- Conduct vetting of wellness, digital health, and population health vendors, lead vendor RFPs, monitor vendor performance
4. Measurement, ROI & Outcomes Evaluation- Define and measure KPIs and success metrics for population health program
5. Technology & Data Integration- Oversee data integration between claims data sources, wellness platforms, vendors and administration systems, support use of systems and data tools
6. Clinical, Regulatory & Compliance Oversight- Ensure programs align with standards, regulations, and requirements
7. Plan Design & Benefits Alignment- Align population health initiatives with plan design and strategies
8. Client & Consultant Enablement - Equip benefits consultants with technical population health insights

About the job 

The Employee Benefits+ Communication Coordinator partners with two teams within The MJ Companies. First, this role supports the EB Communication + Engagement team to deliver high‑quality communication materials and supporting day-to-day communication needs that provides an exceptional experience for both MJ associates and clients.  

Additionally, this position supports the communications related to the products and services of MJ Retirement, which specializes in managing retirement plans and financial wellbeing programs for MJ clients. 

The position offers valuable exposure to the retirement and insurance industries and employee communications, making it an ideal launch point for a new career path or a growth opportunity within the C+E team. 

Essential functions 

• Serve as the communication lead for assigned clients, establishing and nurturing strong relationships built on trust and reliability where possible, with guidance from C+E team members as needed 

• Handle production of multiple creative responsibilities ensuring a high level of accuracy under strict timelines 

• Collaborate with clients and MJ associates to develop communication initiatives that drive positive changes in employee health, wellness, financial wellbeing, and overall benefits utilization 

• Alongside C+E supervision, offer proactive and responsive communication strategies and recommendations by staying up to date with industry trends and best practices 

• Handle all aspects of campaign management, including planning, copywriting, design coordination and project management 

• Create and manage all MJ Retirement program materials, communications, internal newsletters, and owned platforms 

• Ensuring MJ Retirement clients are accurately onboarded to team member communication platforms (e.g. Venrollment, Foleon) 

• Ad hoc projects as assigned 

Education 

• Bachelor’s degree or relevant experience in communication, journalism, marketing, or related discipline preferred 

Knowledge & Experience 

• 2-5 years of experience creating campaigns and other communications for a professional services company 

• 0-3 years of internal employee communications graphic design experience, ideally at a large corporation, consulting firm, health insurer, or similar organization; related experience considered 

• Basic ability to write clear and compelling copy 

• Excellent proofing and editing skills 

• Beginner ability in developing comprehensive communication strategies and campaigns targeting diverse employee populations in a consultative environment 

• Thrive in a culture of innovation, process improvement, and never settling with the status quo 
• Outstanding people, verbal and written communication skills, ability to prepare clear and concise documents and reports and convey complex concepts to a broad audience with C+E team guidance 

Technical Functions 

• Beginner ability in the use of Adobe Creative Suite (InDesign, in particular) and MS Office Suite 

• Experience utilizing online SaaS platforms (e.g. Foleon) 

This position is a part of a brokerage apprenticeship program, a paid role that combines on-the-job learning with required education and training.  As part of the role, the apprentice will work toward an associate's degree and complete an industry designation (e.g., PEBC, PRC) while building foundational skills in Employee Benefits.  The role will provide outstanding customer service that impacts clients across multiple industries by supporting day-to-day operations and working with out client-facing team.

ESSENTIAL FUNCTIONS

+Participate in required training, including industry designation coursework and testing (e.g., PEBC, PRC), as applicable.

+Maintain satisfactory progress and mees program participation requirements throughout the apprenticeship term.

+Work together with the Account Manager and Client Executive to service clients

+Assist with review of contracts for accuracy of policy details

+Review Benefits Open Enrollment information for accuracy of information

+Provide day-to-day customer service to clients

+Assist Client Executives and Account Managers in retention of existing clients

+Work with health risk management team in the analysis of claims information and development of additional value-add reporting including but not limited to Benefit Informatics

+Gain working knowledge of functionality of resource tools

+Assist in maintenance of client management system

+Prepare and distribute Request for Proposal (RFP) packets for all lines of group insurance coverages including medical, dental, vision, life, disability and other ancillary lines of coverage

+Work in Excel to prepare renewal information for clients

TECHNICAL FUNCTIONS

+Proficient in the use of Microsoft Office Products: Excel, Word, Outlook, PowerPoint

REQUIRED EXPERIENCE

+Enroll in and complete required college coursework through Western Governors University (WGU) toward an associate degree.

+Strong written, verbal and interpersonal skills with keen attention to detail; professional presentation

+Demonstrated skills: problem-solving, sense of urgency, detail-oriented, excellent organizational and time management, ability to prioritize projects

REQUIRED EDUCATION/CERTIFICATION

+Eligible to apply to and enroll in Western Governors University (WGU) as part of the apprenticeship program.

Company Purpose:

The MJ Companies exists to inspire the success, fulfillment, and wellbeing of each person we serve: our associate and their families, business partners, clients, and the community. This statement drives everything we do, and we are committed to your personal fulfillment and professional success.

About the Job

The Director of Benefit Compliance plays a critical role in supporting MJ’s clients by navigating the complex landscape of employee benefits regulations. This role serves as a trusted expert and advisor on ERISA, ACA, HIPAA, and other applicable compliance matters, offering proactive guidance, creating tools and resources, and supporting MJ teams in delivering an exceptional client experience. The Director of Benefit Compliance ensures MJ remains at the forefront of healthcare compliance by monitoring regulatory changes, educating internal stakeholders and clients, and developing scalable compliance processes and tools.

Essential Functions

Client Compliance Support & Consulting

• Serve as the subject matter expert on benefit compliance topics, including ERISA, ACA, HIPAA, COBRA, Section 125, and other federal/state regulations.
• Provide proactive guidance and day-to-day support to clients on a wide range of compliance questions.
• Assist with compliance reviews and audits, offering actionable insights and support.
• Partner with clients and vendors to support ACA reporting, RxDC, PCORI filings, and non-discrimination testing.

Compliance Documentation & Tools

• Coordinate essential compliance documents with vendor partners including:
  • Compliance Notice Packets
  • Custom client forms (e.g., affidavits, certifications)
  • Wrap Documents
  • Section 125/POP Plan Documents
• Support client agreement processes including Business Associate Agreements (BAAs), Compensation Disclosure Statements (CDS), Service Fee Agreements (SFAs), and Non-Disclosure Agreements (NDAs).
• Track timelines for required document restatements or updates.

Education & Communication

• Monitor impactful legislation and regulatory changes, and translate updates into client- and team-friendly resources.
• Develop and deliver compliance education through:
  • Monthly public webinars
  • Targeted email alerts and newsletters
  • Internal training sessions and team briefings
• Work with the Employee Benefits Communication team to create templates and guidance materials for clients to use during Open Enrollment or throughout the year.
• Work with the Marketing & Communications team to coordinate, facilitate, (and possibly present) compliance webinars for clients and prospects.

Internal & External Collaboration

• Partner closely with MJ’s client service teams to ensure seamless compliance integration in client support.
• Collaborate with leadership and cross-functional departments to improve compliance offerings.
• Represent MJ in client meetings, vendor discussions, and public forums as a compliance thought leader.
• Assist in evaluating new products, services, or processes for regulatory risk and compliance alignment.

Leadership & Team Development

• Lead and mentor members of the compliance team, fostering professional growth and skill development.
• Delegate work effectively while maintaining quality and ensuring deadlines are met.
• Establish performance expectations, provide regular feedback, and conduct goal-setting conversations with team members.
• Promote a culture of continuous learning, collaboration, and client service excellence.
• Partner with People + Culture to support hiring, onboarding, and career development initiatives for compliance team members.

Education

• Bachelor’s Degree in the field of Compensation & Benefits, Human Resources, Business Administration, Finance, or Healthcare Administration
• Master’s in Human Resources, Public Health, Healthcare Law, or Business Administration preferred

Knowledge & Experience

• 7–10+ years of progressive experience in employee benefits, healthcare compliance, or legal/regulatory roles
• Experience supporting self-funded and fully insured health plans
• Demonstrated experience interpreting and applying federal and state regulations (e.g., ERISA, ACA, HIPAA, COBRA, MHPAEA) to benefit administration.
• Proven client-facing experience in a consultative or advisory capacity
• Experience managing or mentoring compliance, benefits, or HR teams
• Familiarity with vendor partnerships related to ACA reporting, RxDC, non-discrimination testing, or HIPAA tools
• Previous experience creating or overseeing compliance documentation and workflows (e.g., Wrap Docs, 125 plans, BAAs)

Technical Functions

• Interpret and apply regulations such as ERISA, ACA, HIPAA, COBRA, and Section 125 to client benefit plans
• Coordinate creation of compliance documents and agreements with vendor partners, including Wrap Docs, 125 plans, BAAs, and NDAs
• Oversee client compliance processes such as 5500 filings, PCORI fees, ACA reporting, and RxDC submissions
• Conduct compliance reviews, manage non-discrimination testing, and support remediation efforts
• Communicate regulatory updates and guidance through written alerts, webinars, and client meetings
• Collaborate with vendors and internal teams to implement compliance tools, dashboards, and reporting processes
• Maintain scalable compliance resources and ensure consistent client delivery across teams

Proactively drive sales and services to new and existing clients by providing innovative solutions 
to all of their employee benefits needs.

ESSENTIAL FUNCTIONS

• Consult with clients to understand business needs and objectives; identify and qualify potential sales opportunities; create 
  and execute strategy independently driving consistent results.
• Demonstrate advanced knowledge of customer industry including terminology, technology trends, challenges and 
  government regulations; demonstrate ability to match optimal insurance products to client’s unique business needs.
• Build and maintain relationships founded on trust with key decision makers or potential influencers; nurture relationships 
  over longer sales cycle.
• Effectively utilize all resources within department to exceed client expectations; actively collaborate with resources outside 
  department to maximize sales opportunities.
• Represent company at trade association meetings, carrier forums and industry gatherings.
• Responsible for mentoring of ‘rookie’ producers. 

TECHNICAL FUNCTIONS

• Proficiency in MS Office products (Excel, Word, Outlook, PowerPoint)
• Demonstrated ability to manage pipeline data and measure performance standards to ensure achievement of sales goals

REQUIRED EXPERIENCE

• Associate Consultant to have sales internship experience
• Experienced Consultant to have B2B sales consulting experience or relevant industry sales experience
• Demonstrated skills: coachable and competitive entrepreneurial spirit; high degree of self-motivation and discipline
• Excellent written and verbal communication skills; demonstrated facilitation, negotiation and persuasion skills

REQUIRED EDUCATION/CERTIFICATION

• Bachelor’s degree in Sales, Business, Entrepreneurship or related business discipline