Position Summary:

The Specialist 4 will serve as a subject matter expert for complex preneed claim and transactional adjustment processes. This role is responsible for accurately reviewing, reworking, and resolving specialized claim transactions while ensuring compliance with company policies, regulatory requirements, and quality standards. The Specialist 4 will work independently to identify and resolve discrepancies, provide guidance to peers, and support operational efficiency across multiple claim-related functions.

Key Responsibilities:

• Preneed Claim Rework: Review and process adjustments to preneed claims ensuring accuracy and timeliness.
• Check Reissues: Validate, process, and track reissued claim payments to beneficiaries and policyholders.
• Early Payoff Reversals: Analyze and execute reversals of early payoff transactions, ensuring proper financial reconciliation.
• Initial Premium Returns: Process returned initial premium payments, coordinatin4g with relevant departments for proper documentation and refund issuance.
• Suspense Report Management: Monitor and resolve suspense account items in accordance with established timelines and controls.
• Claim System Error Resolution: Investigate, correct, and document system-related errors impacting claim payments or records.
• Money Movement Processing: Facilitate and reconcile funds movement related to claims, including transfers, adjustments, and refunds.
• Partner with internal teams to resolve discrepancies, improve processes, and mitigate future errors.
• Maintain accurate records, documentation, and audit trails for all transactions handled.
• Provide training and support to junior specialists and act as a resource for complex cases.

Qualifications:

• Claims or financial transaction processing experience (life insurance, annuities, or related field preferred).
• Demonstrated expertise in claim adjustment workflows and financial reconciliation processes.
• Strong analytical skills with keen attention to detail and accuracy.
• Proficient in claims administration systems and Microsoft Office Suite (Excel, Word, Outlook).
• Ability to manage multiple priorities, meet deadlines, and work independently.
• Excellent written and verbal communication skills.

Competencies:

• Problem-Solving & Decision Making
• Quality & Accuracy Focus
• Process Improvement Mindset
• Collaboration & Teamwork
• Regulatory Compliance Awareness

#LI-KS1

Various jurisdictions have passed pay transparency laws that require companies provide salary ranges for any positions for which they are accepting applications. Global Atlantic has offices in Atlanta, Batesville, Bermuda, Boston, Des Moines, Hartford, Indianapolis, and New York City. The base salary range posted below is inclusive of the lowest cost of living geography to the highest in which we have a Global Atlantic office.

Global Atlantic’s base salary range is determined through an analysis of similar positions in the external labor market. Base pay is just one component of Global Atlantic’s total compensation package for employees and at times we hire outside the boundaries of the salary range. Other rewards may include annual cash bonuses, long-term incentives (equity), generous benefits (including immediate vesting on employee contributions to a 401(k), as well as a company match on your contributions), and sales incentives.  Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Compensation for our more senior positions have a larger component of short-term cash bonus and long-term incentives.

The base salary range for this position is $46,000 to $50,000  

Position Summary:

The Specialist 4 will serve as a subject matter expert for complex preneed claim and transactional adjustment processes. This role is responsible for accurately reviewing, reworking, and resolving specialized claim transactions while ensuring compliance with company policies, regulatory requirements, and quality standards. The Specialist 4 will work independently to identify and resolve discrepancies, provide guidance to peers, and support operational efficiency across multiple claim-related functions.

Key Responsibilities:

• Preneed Claim Rework: Review and process adjustments to preneed claims ensuring accuracy and timeliness.
• Check Reissues: Validate, process, and track reissued claim payments to beneficiaries and policyholders.
• Early Payoff Reversals: Analyze and execute reversals of early payoff transactions, ensuring proper financial reconciliation.
• Initial Premium Returns: Process returned initial premium payments, coordinatin4g with relevant departments for proper documentation and refund issuance.
• Suspense Report Management: Monitor and resolve suspense account items in accordance with established timelines and controls.
• Claim System Error Resolution: Investigate, correct, and document system-related errors impacting claim payments or records.
• Money Movement Processing: Facilitate and reconcile funds movement related to claims, including transfers, adjustments, and refunds.
• Partner with internal teams to resolve discrepancies, improve processes, and mitigate future errors.
• Maintain accurate records, documentation, and audit trails for all transactions handled.
• Provide training and support to junior specialists and act as a resource for complex cases.

Qualifications:

• Claims or financial transaction processing experience (life insurance, annuities, or related field preferred).
• Demonstrated expertise in claim adjustment workflows and financial reconciliation processes.
• Strong analytical skills with keen attention to detail and accuracy.
• Proficient in claims administration systems and Microsoft Office Suite (Excel, Word, Outlook).
• Ability to manage multiple priorities, meet deadlines, and work independently.
• Excellent written and verbal communication skills.

Competencies:

• Problem-Solving & Decision Making
• Quality & Accuracy Focus
• Process Improvement Mindset
• Collaboration & Teamwork
• Regulatory Compliance Awareness

#LI-KS1

Various jurisdictions have passed pay transparency laws that require companies provide salary ranges for any positions for which they are accepting applications. Global Atlantic has offices in Atlanta, Batesville, Bermuda, Boston, Des Moines, Hartford, Indianapolis, and New York City. The base salary range posted below is inclusive of the lowest cost of living geography to the highest in which we have a Global Atlantic office.

Global Atlantic’s base salary range is determined through an analysis of similar positions in the external labor market. Base pay is just one component of Global Atlantic’s total compensation package for employees and at times we hire outside the boundaries of the salary range. Other rewards may include annual cash bonuses, long-term incentives (equity), generous benefits (including immediate vesting on employee contributions to a 401(k), as well as a company match on your contributions), and sales incentives.  Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Compensation for our more senior positions have a larger component of short-term cash bonus and long-term incentives.

The base salary range for this position is $46,000 to $50,000  

Position Overview

This role will be responsible for developing and driving the electronic business and data interfaces that support our growing annuity business. The successful candidate will partner closely with operational teams, sales colleagues, industry partners, and key vendor partners to deliver scalable automation and distribution solutions.

We are seeking a Hexure (FireLight) Developer to design, configure, and optimize automation solutions across our annuity platforms. This role will focus primarily on the Hexure FireLight platform, with opportunities to leverage and integrate with other distribution platforms such as AnnuityNet (AN4) and IPipeline (Affirm). The incumbent will play a critical role in enhancing operational efficiency, improving client experience, and supporting the growth of our annuity business.

Key Responsibilities

• Configure, customize, and maintain Hexure FireLight applications to support new annuity product launches, distribution automation, and operational workflows.
• Collaborate with business and IT teams to define requirements, design workflows, and implement automation solutions for annuity products.
• Partner with third-party administrators (TPAs) and vendors to implement integration capabilities using industry-standard protocols (e.g., DTCC, ACORD, IRI).
• Provide subject matter expertise on FireLight capabilities, while also contributing knowledge of AnnuityNet (AN4) and IPipeline (Affirm) where applicable.
• Create and maintain testing procedures and quality assurance standards for FireLight and related systems.
• Design, execute, and document test scenarios, including functional, regression, integration, system, and smoke testing.
• Troubleshoot errors/bugs, analyze test results, and recommend solutions and enhancements.
• Contribute in Agile project teams, reviewing user stories, preparing test cases, and providing iterative development feedback.

Qualifications

• Bachelor’s degree or equivalent education and experience.
• 3+ years of experience in the annuity industry with a focus on technology, operations, or product implementation.
• Hands-on experience with Hexure FireLight).
• Familiarity with AnnuityNet (AN4) and IPipeline (Affirm) preferred.
• Strong understanding of annuity products, distribution channels, and operational workflows.
• Knowledge of industry-standard data exchange protocols (DTCC, ACORD, IRI).
• Proficiency in test design, execution, and automation best practices.
• Knowledge of Agile methodologies and iterative development cycles.
• Excellent problem-solving, analytical, and communication skills.
• Self-starter with an Ability to work independently and collaboratively in team environments.
• Willingness to travel 10–20% as needed.

This role is not eligible for visa sponsorship now or in the future. 

#LI-KS1

Various jurisdictions have passed pay transparency laws that require companies provide salary ranges for any positions for which they are accepting applications. Global Atlantic has offices in Atlanta, Batesville, Bermuda, Boston, Des Moines, Hartford, Indianapolis, and New York City. The base salary range posted below is inclusive of the lowest cost of living geography to the highest in which we have a Global Atlantic office. 

Global Atlantic’s base salary range is determined through an analysis of similar positions in the external labor market. Base pay is just one component of Global Atlantic’s total compensation package for employees and at times we hire outside the boundaries of the salary range. Other rewards may include annual cash bonuses, long-term incentives (equity), generous benefits (including immediate vesting on employee contributions to a 401(k), as well as a company match on your contributions), and sales incentives.  Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Compensation for our more senior positions have a larger component of short-term cash bonus and long-term incentives. 

The base salary range for this role is $80,000 — $92,000 USD  

Position Summary:

The Specialist 4 will serve as a subject matter expert for complex preneed claim and transactional adjustment processes. This role is responsible for accurately reviewing, reworking, and resolving specialized claim transactions while ensuring compliance with company policies, regulatory requirements, and quality standards. The Specialist 4 will work independently to identify and resolve discrepancies, provide guidance to peers, and support operational efficiency across multiple claim-related functions.

Key Responsibilities:

• Preneed Claim Rework: Review and process adjustments to preneed claims ensuring accuracy and timeliness.
• Check Reissues: Validate, process, and track reissued claim payments to beneficiaries and policyholders.
• Early Payoff Reversals: Analyze and execute reversals of early payoff transactions, ensuring proper financial reconciliation.
• Initial Premium Returns: Process returned initial premium payments, coordinatin4g with relevant departments for proper documentation and refund issuance.
• Suspense Report Management: Monitor and resolve suspense account items in accordance with established timelines and controls.
• Claim System Error Resolution: Investigate, correct, and document system-related errors impacting claim payments or records.
• Money Movement Processing: Facilitate and reconcile funds movement related to claims, including transfers, adjustments, and refunds.
• Partner with internal teams to resolve discrepancies, improve processes, and mitigate future errors.
• Maintain accurate records, documentation, and audit trails for all transactions handled.
• Provide training and support to junior specialists and act as a resource for complex cases.

Qualifications:

• Claims or financial transaction processing experience (life insurance, annuities, or related field preferred).
• Demonstrated expertise in claim adjustment workflows and financial reconciliation processes.
• Strong analytical skills with keen attention to detail and accuracy.
• Proficient in claims administration systems and Microsoft Office Suite (Excel, Word, Outlook).
• Ability to manage multiple priorities, meet deadlines, and work independently.
• Excellent written and verbal communication skills.

Competencies:

• Problem-Solving & Decision Making
• Quality & Accuracy Focus
• Process Improvement Mindset
• Collaboration & Teamwork
• Regulatory Compliance Awareness

#LI-KS1

Various jurisdictions have passed pay transparency laws that require companies provide salary ranges for any positions for which they are accepting applications. Global Atlantic has offices in Atlanta, Batesville, Bermuda, Boston, Des Moines, Hartford, Indianapolis, and New York City. The base salary range posted below is inclusive of the lowest cost of living geography to the highest in which we have a Global Atlantic office.

Global Atlantic’s base salary range is determined through an analysis of similar positions in the external labor market. Base pay is just one component of Global Atlantic’s total compensation package for employees and at times we hire outside the boundaries of the salary range. Other rewards may include annual cash bonuses, long-term incentives (equity), generous benefits (including immediate vesting on employee contributions to a 401(k), as well as a company match on your contributions), and sales incentives.  Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Compensation for our more senior positions have a larger component of short-term cash bonus and long-term incentives.

The base salary range for this position is $46,000 to $50,000  

POSITION SUMMARY: 

The Reinsurance Management position will act as a key contact for internal and external queries related to reinsurance on both Life and Annuity products while managing a small team. This position will coordinate and interact internally including product development, sales/marketing, corporate actuarial, legal, new business operations and senior management. External interactions include our third party reinsurance partners, external reinsurers and key stakeholders. Position is being considered to join our Des Moines, or Boston office.

RESPONSIBILITIES:

• Analyze financial impact of changes in reinsurance coverage and retention
• Oversight of work effort performed by the reinsurance TPA and internal modeling team
• Organize and present to internal committees and senior management ongoing program performance and potential strategic management decisions
• Strong people skills, including team management and external relationship management
• Provide product and system expertise related to reinsurance for all areas of the company and our reinsurance third party administrator (TPA)
• Respond to escalated issues relating to reinsurance pricing, implementation or queries

QUALIFICATIONS:

• Exposure to reinsurance and/or actuarial background required. At least five (5+) years of financial services industry experience is required
• Experience with life and annuity product features is preferred
• A “go getter” mentality, taking initiative and suggesting a course of action independently
• Strong verbal and written communication skills with the ability to present technical information to non-technical audiences

“To be considered for this role, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.” 

LI-Hybrid 

#LI-LM2