Tesco Media & Insight Platform is a partnership between Tesco, the UK’s largest grocery retailer, and dunnhumby. Fueled by first‑party behavioral data from over 23 million Clubcard holders, we help brands understand consumer behaviors and reach the right customers, at the right time, with the right message across the full marketing funnel. Our closed‑loop measurement connects what customers see with what they buy, helping brands Shape What Britain Buys and maximize the impact of every pound of media investment.

Roles and Responsibilities 

As a Senior AI Engineer, you will be a hands‑on technical contributor designing, building and operating production‑grade GenAI and agentic AI solutions that power Tesco Media & Insight Platform’s global products and services. You will work closely with the AI Engineering Manager, Product, Data Science and Engineering teams to turn business problems into secure, scalable, observable AI systems that deliver measurable value for brands and shoppers.

• Design and implement GenAI and agentic AI solutions on GCP, leveraging Vertex AI (models, endpoints, pipelines, vector search/RAG, Agent Builder) and core GCP services.
• Build AI agents and multi‑step agentic workflows, including tool calling, orchestration, and integrations with internal and external systems.
• Contribute to the design of MCP servers and agent‑to‑agent / agent‑to‑application protocols to enable safe, reliable automation of retail media and insight use cases.
• Work with the AI Engineering Manager and architects to define solution designs, interface contracts and non‑functional requirements (security, reliability, performance, cost).
• Implement security, privacy and governance controls in AI solutions, including safe prompt and tool design, data protection, secrets management and access control.
• Apply DevOps/MLOps practices: contribute to CI/CD pipelines for models, prompts and agents; use infrastructure as code; support environment management and automated testing.
• Implement observability for AI systems: instrument prompts, model calls, tools and agents with tracing, metrics and logs; build and maintain dashboards and alerts.
• Help define and run AI testing and evaluation strategies, including automated tests, offline and online evaluation, red‑teaming, regression suites and human‑in‑the‑loop review flows.
• Collaborate with Retail Media and Insight teams to understand use cases and data, and translate requirements into concrete AI components and services.
• Write high‑quality, well‑tested code in Python (and, where relevant, TypeScript/Java or similar) following team standards for readability, performance and reliability.
• Participate in code reviews, design reviews and incident post‑mortems, and contribute to continuous improvement of our AI engineering practices.
• Stay current on advances in LLMs, agentic frameworks and cloud AI services, and bring forward ideas for how they can be applied to Tesco Media & Insight Platform.

What you’ll need to succeed in the role

• Strong experience in software/data/ML engineering, with hands‑on delivery of AI/ML or LLM‑based solutions into production (not just prototypes).
• Practical experience on GCP and Vertex AI, including deploying models, building pipelines, and implementing RAG/vector search‑based solutions.
• Solid understanding of LLMs and foundation models: transformers at a high level, tokenization, embeddings, context windows, RAG, and the trade‑offs between fine‑tuning, adapters and prompt‑based approaches.
• Hands‑on experience building agentic workflows or AI agents (e.g. tool‑augmented chat, multi‑step workflows, or multi‑agent systems) using one or more modern frameworks or platforms.
• Good grasp of security and safety for AI systems, including prompt and tool design to reduce hallucinations and prompt injection, safe handling of sensitive data, and application‑level guardrails.
• Experience with DevOps/MLOps practices: CI/CD, version control, automated testing, infrastructure as code, monitoring and incident handling in a cloud environment.
• Strong programming skills in Python and experience building and consuming APIs; familiarity with microservices and event‑driven architectures is a plus.
• Ability to design and run evaluation and experimentation for AI features, including quantitative and qualitative measures and, where appropriate, human‑in‑the‑loop review.
• Strong problem‑solving skills, attention to detail, and a willingness to take ownership of complex technical challenges.
• Clear, proactive communication and the ability to collaborate effectively with product managers, data scientists, engineers and commercial stakeholders across locations.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Manager - Search who will:

• Interact effectively with regional teams (Europe, U.S., Asia) and be a strong communicator. 
• Support Google Ads, GDN, Bing Ads, Amazon Search campaign launches and setup according to established processes. 
• Ensure ongoing campaign compliance to WPP- GOC established guidelines. 
• Monitor and report on campaign checks across channels/platforms.
• Ensure data accuracy for campaign reporting tools and WPP-GOC campaign management software. 
• Produce daily campaign reports, including daily pacing, data inputting and providing commentary to regional Search teams. 
• Line manages 2 – 5 direct  
• Support in the work QA of junior team members as team grows. 

 Skills and Experience

• 4-6 years experience of planning and managing Google Ads/ Search campaigns. 
• Proficient in English. 
• You have experience with SA360 (or other bid management platforms e.g. Marin, Kenshoo) 
• Experience with Facebook Business Manager and DV360 (a bonus).
• Proficient in Microsoft Excel and Google Sheets
• You possess strong analytical skills and a natural affinity for numbers.
• You can analyse raw data, draw conclusions, and develop actionable recommendations as needed. 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

The Role:

Anaplan is looking for a highly driven and dynamic Customer Success Business Partner (CSBP) to join the Customer Success team in Gurgaon, India. 

This role goes beyond traditional customer success. You will operate as a strategic advisor and transformation partner, helping our enterprise customers leverage Anaplan’s platform and AI capabilities to drive measurable business outcomes.

This is what you will do at Anaplan

As a CSBP, you will manage a portfolio of enterprise customers with the primary goal of maximizing their ROI on the Anaplan platform while owning the end-to-end lifecycle (onboarding, implementation, adoption, renewals, expansion) through a value-based selling mindset.

Strategic Partnership & Executive Engagement

• Own and nurture relationships with C-suite executives (CFO, CIO, CHRO, CDO) and senior stakeholders, establishing yourself as a trusted advisor and aligning on strategic priorities, value realization, AI transformation, and long-term investment decisions.
• Lead outcome-driven Executive Business Reviews (EBRs), presenting compelling narratives that connect Anaplan's capabilities to the customer's strategic priorities and clearly articulate business value to influence renewal, expansion, and investment decisions.
• Advise customers on establishing a robust Center of Excellence (CoE) and governance structure to foster self-sufficiency and scale while enabling stakeholder alignment, prioritization, and scalable adoption.

Value Realization & Adoption

• Drive measurable ROI and business outcomes from Anaplan investments across onboarding, implementation, and adoption phases ensuring strong customer health.
• Proactively monitor platform usage and sponsorship, identifying risks and deploying targeted action plans to drive sustained adoption and protect renewals.
• Develop and execute customer success plans aligned to value realization, adoption, and growth objectives.
• Develop customer success assets and playbooks and help drive customer references and case studies to reinforce value realization and support expansion.
• Drive enablement, training, and best practices to foster adoption and customer self-sufficiency.

Commercial Growth & Expansion

• Identify and drive platform expansion opportunities, including AI use cases, across key business functions (Financial Planning & Analysis) to increase platform footprint and business value.
• Collaborate with Sales and Partners to build and progress pipeline within existing accounts through structured account prioritization and pipeline development.
• Proactively identify and mitigate renewal risks in partnership with Renewal Managers and Account Executives to secure and grow the commercial relationship ensuring high retention and strong NRR, and predictable renewals.
• Translate Anaplan’s platform and AI capabilities into clear business value to drive expansion and customer investment.

Customer Advocacy & Internal Collaboration

• Serve as the voice of the customer to internal Anaplan teams (Product, Support, Community), advocating for their needs and ensuring objectives are aligned across business and technical stakeholders.
• Act as a primary point of escalation, focusing on swift resolution and maintaining positive momentum to maintain customer confidence and protect customer health.
• Contribute to the development of customer success assets, playbooks, and customer case studies to strengthen the Anaplan community.
• Own key relationships with customers and proactively maintain high levels of engagement with a focus on increasing customer satisfaction and loyalty while identifying growth opportunities.
• Promote and support engagement with Anaplan through community usage, user groups, and event participation.
• Act as the primary customer contact, managing stakeholders across business and IT and driving change management initiatives.

Your Qualifications

• 7+ years of work experience in customer-facing roles such as customer success, presales or management consulting with experience driving renewals and expansion.
• Deep subject matter expertise in Financial Planning & Analysis (FP&A) space with a strong understanding of Enterprise Performance Management (EPM) and Enterprise Planning & Analytics.
• Hands-on experience from consulting or implementation perspective on FP&A planning products such as Anaplan, OneStream,  Oracle EPM, SAP BPC/SAC etc.
• Excellent communication, presentation, and interpersonal skills, with a consultative and value-oriented approach.
• Ability to translate technical platform capabilities into business value for customers.
• Bachelor’s degree, with focus on business, finance, marketing, operations, supply chain. CA/MBA a plus

Role Overview 

We are seeking a seasoned, strategic Early Lifecycle Retention Lead to own and elevate Payoneer’s company-wide approach to early customer retention. This is a high-impact role focused on reducing churn within the first 90 days of the customer lifecycle—one of the most critical drivers of long-term revenue and customer value in fintech. 

Operating at the intersection of data, customer insights, and strategy, this role requires a leader who has successfully partnered with senior stakeholders and led complex, cross-company initiatives. You will be responsible for defining the vision, building scalable frameworks, and embedding a customer-centric approach grounded in deep CX understanding and behavioral insights. 

What You’ll Do 

• Own and define the company-wide early lifecycle retention strategy, with clear accountability for reducing 0–90 day churn and improving activation and engagement metrics. 

• Leverage customer insights and CX data (quantitative and qualitative) to deeply understand customer behavior, pain points, and friction across the early journey. 

• Partner closely with senior leadership (VP/SVP level) across GTM, Risk, Product, and Operations to align on priorities, trade-offs, and execution plans. 

• Lead large-scale, cross-functional programs end-to-end, from problem definition through execution and measurable business impact. 

• Translate complex data into strategic insights, combining behavioral analytics with customer feedback (VoC, NPS, support signals) to identify churn drivers. 

• Drive root-cause analysis at scale, incorporating both operational gaps and customer experience breakdowns across the lifecycle. 

• Design and implement structured retention and CX frameworks, embedding best practices across onboarding, activation, and engagement journeys. 

• Establish clear KPIs and executive-level reporting, including CX and customer health metrics, ensuring transparency and accountability. 

• Influence decision-making at the highest levels, presenting sharp, insight-driven narratives that connect customer experience to business outcomes. 
• Continuously optimize the early customer experience, including onboarding, activation, risk flows, and key customer touchpoints. 

Who You Are 

• A strategic operator who combines big-picture thinking with a strong bias for execution. 

• Deeply customer-centric, with hands-on experience leveraging customer insights, VoC programs, and CX metrics to drive business decisions. 

• Highly analytical and hypothesis-driven, with the ability to connect customer behavior and experience to churn and retention outcomes. 

• Proven ability to lead without authority, influencing senior stakeholders and aligning diverse teams toward common goals. 

#LI-PB1

Role Overview 

We are seeking a seasoned, strategic Early Lifecycle Retention Lead to own and elevate Payoneer’s company-wide approach to early customer retention. This is a high-impact role focused on reducing churn within the first 90 days of the customer lifecycle—one of the most critical drivers of long-term revenue and customer value in fintech. 

Operating at the intersection of data, customer insights, and strategy, this role requires a leader who has successfully partnered with senior stakeholders and led complex, cross-company initiatives. You will be responsible for defining the vision, building scalable frameworks, and embedding a customer-centric approach grounded in deep CX understanding and behavioral insights. 

What You’ll Do 

• Own and define the company-wide early lifecycle retention strategy, with clear accountability for reducing 0–90 day churn and improving activation and engagement metrics. 

• Leverage customer insights and CX data (quantitative and qualitative) to deeply understand customer behavior, pain points, and friction across the early journey. 

• Partner closely with senior leadership (VP/SVP level) across GTM, Risk, Product, and Operations to align on priorities, trade-offs, and execution plans. 

• Lead large-scale, cross-functional programs end-to-end, from problem definition through execution and measurable business impact. 

• Translate complex data into strategic insights, combining behavioral analytics with customer feedback (VoC, NPS, support signals) to identify churn drivers. 

• Drive root-cause analysis at scale, incorporating both operational gaps and customer experience breakdowns across the lifecycle. 

• Design and implement structured retention and CX frameworks, embedding best practices across onboarding, activation, and engagement journeys. 

• Establish clear KPIs and executive-level reporting, including CX and customer health metrics, ensuring transparency and accountability. 

• Influence decision-making at the highest levels, presenting sharp, insight-driven narratives that connect customer experience to business outcomes. 
• Continuously optimize the early customer experience, including onboarding, activation, risk flows, and key customer touchpoints. 

Who You Are 

• A strategic operator who combines big-picture thinking with a strong bias for execution. 

• Deeply customer-centric, with hands-on experience leveraging customer insights, VoC programs, and CX metrics to drive business decisions. 

• Highly analytical and hypothesis-driven, with the ability to connect customer behavior and experience to churn and retention outcomes. 
• Proven ability to lead without authority, influencing senior stakeholders and aligning diverse teams toward common goals. 

#LI-PB1

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets.

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

About the Skuad Acquisition
Back in August 2024, Payoneer acquired Skuad. Skuad's expertise helps businesses in over 160 countries navigate complex challenges such as international payroll, remote onboarding, and regulatory compliance. This acquisition reinforces Payoneer's mission and solidifies Skuad's role as a trusted partner for global workforce management (WFM).

This role will be part of our WFM business unit.

Role summary:

On-site
Full-time

We are looking for an experienced Global Procurement Manager – Employee Benefits to lead the setup and implementation of employee benefits across the globe. This role will focus on enabling new benefits, ensuring compliance, managing governance frameworks, and acting as an escalation point for complex benefits matters.

Key benefit areas include insurance, company-issued devices, co-working spaces, meal and other vouchers, car lease, background verification, and medical checks/health & safety programs.

This position will play a critical role in building scalable frameworks for global benefits delivery, ensuring consistent execution and alignment across countries

What you’ll do:

Global Benefits Enablement & Governance-

• Lead the implementation and setup of new benefits programs across multiple countries, covering health and life insurance, devices, co-working spaces, vouchers, and related offerings.
• Research and benchmark local market practices to design compliant, competitive, and cost-efficient benefits packages.
• Partner with HR Operations, Legal, Finance, and Payroll teams to operationalise benefits programs and ensure smooth rollouts.
• Develop and maintain standardised processes, documentation, and governance frameworks to support scalable and efficient global benefits management.
• Be responsible for end-to-end vendor/partner management, including onboarding, negotiation, contracting, invoicing, payments, and vendor reviews.

Escalation Management & Cross-Functional Collaboration-

• Act as the escalation point for complex or critical benefits-related queries, exceptions, or compliance issues.
• Collaborate with HR Operations on enrolment, de-enrolment, and vendor coordination, providing subject-matter expertise and guidance.
• Oversee vendor performance, vendor contracts, renewals, and benefit structures to maintain policy consistency and legal compliance.
• Provide structured recommendations and insights to leadership on program design, effectiveness, and improvement opportunities.

Reporting & Insights- 

• Monitor benefit utilisation, spend trends, and vendor performance to identify risks or optimisation opportunities.
• Prepare reports and insights for leadership on country-wise benefits of performance, compliance status, and upcoming renewals.

Who you are:

• 5+ years of experience in procurement, vendor management, partnerships, global benefits, or related fields.
• Strong understanding of international benefits, insurance programs, and compliance frameworks is a plus.
• Excellent analytical, problem-solving and communication skills.
• Proficiency in Microsoft Office Suite and AI tools like Copilot, ChatGPT, Claude, etc. (good to have)
• Ability to collaborate cross-functionally and operate independently in a global, fast-paced environment.
• High attention to detail with strong project management and organisational abilities.
• Agility, Speed of execution, and likeness to thrive in high growth environment as attributes for a candidate. We are like that :)

About the Role

A-LIGN is seeking a detail-oriented HR Administrator to support day-to-day India human resources operations. This role will assist with employee records, recruitment coordination, and HR compliance while providing administrative support to the India HR team. The HR Administrator will handle confidential information with discretion and ensure smooth execution of HR processes.

Reports to

India Human Resources Manager

Pay Classification

Apprenticeship position under the National Apprenticeship Training Scheme (NATS)

Responsibilities

• Maintain and update employee records in HR systems
• Assist with recruitment activities, including scheduling interviews and coordinating candidate communication
• Prepare HR-related documents such as offer letters, contracts, and onboarding materials
• Support payroll and benefits administration by collecting and verifying data
• Respond to employee inquiries regarding HR policies and procedures
• Track and manage leave requests and attendance records
• Ensure compliance with company policies and labor regulations
• Organize HR files and maintain confidentiality of sensitive information
• Assist in planning employee engagement activities and training sessions
• Provide general administrative support to the broader HR team

Minimum Qualifications

EXPERIENCE

• At least 1 year of experience in general office responsibilities
• 1 to 2 years of experience in human resources tasks preferred

SKILLS

• Ability to meet deadlines with a high degree of motivation
• Thrives in a fast-paced environment
• Ability to work individually as well as collaboratively
• Demonstrate capabilities with moderate supervision
• Strong interpersonal skills with a service-oriented mindset who can work well within a team as well as independently
• Must be detail oriented and organized in completing tasks
• Must be proactive, anticipate roadblocks, and offer solutions
• Ability to utilize the Microsoft Office suite including Word, Power Point, and Excel
• Ability to manage multiple work streams simultaneously as well as react to shifting priorities
• Must have a sense of urgency around completing tasks and the order and priority of tasks based on business needs
• Strong composition, grammar, and business language skills
• Strong communication and interpersonal skills with the ability to effectively communicate with all levels of management, other departments, and both internal and external stakeholders
• Excellent judgment in handling confidential, legal, or sensitive information
• Ability to work independently, set priorities and handle multiple tasks with a high level of efficiency

Benefits

• Benefits through the National Apprenticeship Training Scheme (NATS)
• Paid holidays

About A-LIGN

A-LIGN is the leading provider of high-quality, efficient cybersecurity compliance programs. Combining experienced auditors and audit management technology, A-LIGN provides the widest breadth and depth of services including SOC 2, ISO 27001, HITRUST, FedRAMP, and PCI. A-LIGN is the number one issuer of SOC 2 and HITRUST and a top three FedRAMP assessor. To learn more, visit a-lign.com.

Come Work for A-LIGN! 

Apply online today at A-LIGN.com and learn about life at A-LIGN by following us on LinkedIn. 

A-LIGN is an Equal Opportunity Employer.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Key Responsibilities: 

• Design, develop, and optimize enterprise ETL/ELT pipelines utilizing Azure Data Factory, Azure Data Lake Storage, and advanced serverless technologies—ensuring cross-platform scalability, security, and reliability. 

• Architect and implement highly efficient, complex SQL solutions—including advanced query optimization, partitioning, and indexing—to power sophisticated analytics models and enable real-time data processing. 

• Lead the development and integration of robust automation frameworks using Python, and API orchestration, introducing innovative solutions to streamline the entire data lifecycle and maximize operational efficiency. 

• Exercise full ownership of production pipeline reliability; proactively identify and resolve critical issues through deep root-cause analysis, and institute resilient, long-term stability measures for continuous uptime. 

• Establish, refine, and enforce rigorous coding and architectural standards through comprehensive code reviews and technical audits, setting quality benchmarks for the offshore engineering team. 

• Serve as a liaison with onshore leadership, driving strategic backlog prioritization, release management, and complex cross-regional project coordination to align with organizational objectives. 

• Champion best-in-class documentation, data lineage, and automated CI/CD deployment practices, ensuring transparency, auditability, and governance across all data assets. 

• Assist with enterprise capacity planning, resource optimization, and architectural design of innovative data solutions tailored to evolving business requirements. 

• Demonstrate expert-level support for analytics and media teams, translating business challenges into scalable, high-performance technical solutions, leveraging deep Azure and SQL expertise. 

Senior-Level Expectations: 

• Act as the organization’s subject matter expert (SME) in end-to-end pipeline architecture, orchestration frameworks, schema evolution, and advanced Azure Data Factory strategies. 

• Mentor and develop junior and mid-level engineers through structured coaching, technical workshops, and ongoing knowledge transfer, cultivating a high-performance engineering culture. 

• Lead modernization initiatives across the organization, championing the adoption of technologies such as Databricks, DBT and advanced DevOps practices to future-proof the data platform and enable rapid innovation. 

• Ensure strict adherence to SLAs and regulatory compliance through advanced monitoring, proactive risk mitigation, and continuous improvement of operational processes. 

Required Skills 

• 5-6years of progressive experience in data engineering, with expert-level mastery of Azure Data Factory, SQL, and cloud data platforms (Azure and/or GCP). 
• Provenexpertisein designing, optimizing, and managing large-scale, production-grade data pipelines, including deep skills in SQL performance tuning, ADF orchestration, and CI/CD automation. 
• Advanced knowledge of production operations, troubleshooting, and high-availability data processing at scale.

Good to Have 

• Adverity
• Dataflow
• Big Query
• Databricks
• DBT
• Terraform
• Wrike/Jira/Azure DevOps
• DP‑203 / GCP Data Engineer certifications

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

#LI-GOC

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Manager Social who will:

• Make Strategies and Planning
• Execution and Optimization for Paid campaigns across social media platforms
• Create Performance reports & review deck for clients
• Understand the projects and clients requirements & deliver accordingly
• Coordinate with cross functions to deploy campaigns

Skills and Experience

If this opportunity looks right for you, we are looking for candidates who have:

• Graduation or Post Graduation Degree in Any stream
• 4-6 years of Experience of running paid social campaigns
• In-depth knowledge of social platforms (Facebook, Twitter, LinkedIn, Snapchat etc.)
• Have created Media plans for client briefs
• Excellent communication and interpersonal skills
• Proficiency in MS-Office and Social Media Management Tools like SocialFlow, Sprinklr, etc
• Should be able to Multi task and handle multiple clients at one time
• Hand on experience in social media advertising and ad creation & optimization
• Active interest in digital, Paid media, planning, strategizing, web analytics and other aspects of performance marketing.
• Team Management

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Senior Executive - Search who will:

• Interact effectively with regional teams (Europe, U.S., Asia) and be a strong communicator. 
• Support Google Ads, GDN, Bing Ads, Amazon Search campaign launches and setup according to established processes. 
• Ensure ongoing campaign compliance to WPP established guidelines.
• Monitor and report on campaign checks across channels/platforms. 
• Ensure data accuracy for campaign reporting tools and WPP campaign management software. 
• Produce daily campaign reports, including daily pacing, data inputting and providing commentary to regional Search teams.
• Line manages 2 – 5 direct 
• Support in the work QA of junior team members as team grows.

Skills and Experience

• Proficient in English 
• 2+ years’ experience of planning and managing Google Ads/ Search campaigns 
• Some experience with Facebook Business Manager and DV360 (a bonus)  
• You have experience with SA360 (or other bid management platforms e.g. Marin, Kenshoo)  
• You are proficient in Microsoft Excel and Google Sheets 
• You possess strong analytical skills and a natural affinity for numbers.
• You can analyse raw data, draw conclusions, and develop actionable recommendations as needed. 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 
  
  

Role Summary and Impact 

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for an Associate Director Cross channel who will do: 

• Client & Channel Leadership Act as the lead and primary point of contact for key digital marketing channels—including Search, Social, Programmatic Buying Units (PBU), Ad Operations, or Commerce (all or couple of them). Represent the Global Operations Center (GOC) in all channels wise agency/market interactions, ensuring expectations are managed and consistently met. Serve as the custodian of activation excellence for assigned channels, driving trust and accountability across global stakeholders. 

• Campaign Activation & Performance Oversight Oversee the activation, and optimization of campaigns across multiple channels and designated markets. Ensure flawless execution that aligns with broader media strategies and brand objectives. Work in close partnership with local and regional teams to maintain consistency, enhance performance, and deliver measurable impact through detailed reporting and actionable insights. 

• Stakeholder Management & Business Partnership Build and maintain strong relationships with internal market teams (Europe, U.S., Asia, MEA, AUNZ), agency partners, and cross-functional groups. Act as a strategic advisor, offering data-driven solutions tailored to regional needs while upholding global standards. Partner with leadership and internal clients to drive innovation, resolve challenges, and influence strategic decisions that contribute to business growth. 

• Operational Excellence & Governance Design, implement, and manage scalable workflows and Standard Operating Procedures (SOPs) to enhance operational efficiency, campaign quality, and consistency. Enforce compliance with global taxonomy, quality assurance, and platform governance standards. Analyze operational data and feedback to identify improvement areas, ensure process adherence, and escalate issues to the appropriate stakeholders for resolution. 

• Team Leadership & Talent Development Lead, mentor, and develop a high-performing team of subject matter experts responsible for campaign execution, optimization, and reporting. Foster a collaborative, accountable, and growth-oriented team culture. Ensure efficient team resourcing, continuous skills development, and alignment with organizational objectives through regular feedback, coaching, and performance evaluation. 
• Innovation, Automation & Business Growth Proactively identify new business opportunities within existing accounts and emerging markets. Collaborate with directors and senior leadership to develop compelling discussions for onboarding new scopes of work. Champion the adoption of internal and external automation tools and technology solutions to drive operational efficiency and future-proof activation capabilities. 
• Coordination with internal team to overall smooth running for operations.
   

Skills and Experience 

If this opportunity looks right for you, we are looking for candidates who have: 

• 6+ year's professional experience in digital media execution
• You are at least one biddable media platform expert out of Google Ads, Meta, DV 360 with hands on experience across other platforms including but not limited to SA 360, Bing Search, DCM, Amazon ads, Twitter, LinkedIn and more.
• You are proficient in Microsoft Excel and Google Sheet
• Minimum team size handled 8-20 people. 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

About the Role:

We are seeking a Product Manager to join our Business Applications domain, responsible for customer-facing products and experiences that power millions of businesses globally. You will take a hands-on role in driving execution while shaping the evolution of our offerings—balancing strategy, delivery, and user impact. As a PM, you’ll be expected to operate independently, lead complex initiatives end-to-end, and serve as a product leader within your team and across the organization.

What you’ll be spending your time on:

• Translate vision into impact — Turn strategic direction into product initiatives, leading cross-functional teams to deliver customer-facing experiences with measurable impact.
• Drive complex initiatives — Own high-visibility, multi-stakeholder projects from discovery through launch, ensuring alignment across teams and timely execution.
• Collaborate globally — Work closely with product, engineering, UX, and business stakeholders across regions to align priorities and deliver high-quality solutions.
• Think strategically and analytically — Identify opportunities, define success metrics, analyze performance, and optimize product outcomes through data-driven decision-making.
• Champion the customer — Advocate for customer needs and translate them into impactful features and experiences that enhance daily business operations.
• Communicate with influence — Clearly articulate priorities, progress, and trade-offs to stakeholders at all levels, ensuring transparency and alignment.

Have you done this kind of stuff?

• 5+ years of product management experience in SaaS or technology-driven environments (experience in Fintech is a plus).
• Strong track record of leading customer-facing product initiatives end-to-end, from strategy through execution.
• Excellent analytical and problem-solving skills, with proven ability to make data-informed decisions.
• Strong leadership and communication skills, capable of influencing cross-functional teams and senior stakeholders.
• Experience working in global, matrixed organizations, with the ability to balance local execution and global strategy.
• A proactive, adaptable mindset with the ability to thrive in a fast-paced, evolving environment.

#LI-PG1

Purpose of the role

The WFM Senior Schedule Planner (Senior SP)/ Schedule Planner operates as senior level role within CEG’s WFM Schedule Planning team, with responsibilities in creating and publishing accurate agent and Team Manager schedules.

The Senior SP/Schedule Planner will organize schedules to optimize balanced SLA delivery and comply with legal and operations constraints. This role also has responsibilities in BAU schedule activities, such as shift assignment, training, meeting and coaching as well as JIRA ticket requests, for agent pull-out. This role is also a ‘subject matter expert’ in Verint setup and maintain Verint profile.

As a senior role in the schedule planning team, the senior SP/Schedule Planner is a support to the WFM management team. The senior SP also provide coaching to team members, as well as leading projects and task.

Activities Performed on the Job

The activities of the Senior Schedule Planner/Schedule Planner will have responsibilities of supporting team management and project management.

1. Shift and specialization planning based on demand need.
2. Design schedule patterns that is non-bias, best fit with demand need and complying to local regulation
3. Upload and publish rosters into Verint.
4. Review changes in demand need, suggest and complete shift change adjustment based on agreed timeline.
5. On time Scheduling and publishing of planned shrinkages to ‘best’ time
   • Training, meeting, and coaching (TMC) planning and mapping to the ‘best’ time in schedule
6. Managing additional shrinkage requests
   • Manage additional shrinkage requests coming from different department, based on priority, and agreed timelines.
7. Complete Work Requests and Ticketed Work Items
   • Manage agents’ user profile based on skillset updates from L&D and reflect reporting alignment based on HC profile updates.
   • Manage and support stakeholders’ requests through JIRA service desk.
   • Update time off pool settings in Verint based on HC profile updates.
8. Stakeholder Engagement
   • Participate with added value in meetings and engagements with key stakeholders (e.g., CEG tech Team, CST Regional Customer Deliver Managers and wider WFM team)
   • Maintain clear communication to all parties in all kinds of communication channel.

The WFM Senior Schedule Planner/Schedule Planner have activities & expectation as below:

1. Strong Personal Performance
   • Always be a role model to Schedule Planners and wider WFM.
   • Perform and complete SP responsibilities with high standard.
2. Supporting Team management
   • Lead/ organize the team in projects/ tasks
   • Provide feedback and support to scheduling team on errors and best practice
3. Project Management
   • Opportunity to guide the team in OKR, projects and tasks with Manager's supervision.
4. Other non-core tasks
   • Support new team members and interns.
   • Other activities as defined by Team Manager and WFM Manager

Expectations – Behaviors and Values

1. Curious mind with a good ability to understand technical concepts
2. Proactive attitude towards both adapting and instigating change
3. Passion to support, help and do the right thing.
4. Understanding Agoda’s business priorities

Competencies Required

The Senior Schedule Planners requires competencies of Schedule Planners and additional competency to excel in presentation is expected:

Qualifications, Experience and Trainings Required

About Agoda  

Agoda is an online travel booking platform for accommodation, flights, and more. We build and deploy cutting edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ talents coming from 90+ different nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enabling our customers to experience the world.   

Get to Know our Team:  

The Customer Experience Group of Agoda effectively serves our customers and partners to ensure satisfying results. This great task is accomplished with the support of our Global Service Vertical team. We serve as the backbone for Customer Experience Group’s global operations. Our team is comprised of project managers, process owners, analysts, and talent management. Together we work nonstop to improve the quality and efficiency of our customer and partner support processes. Working with the Global Service Vertical team is a great opportunity to collaborate with various stakeholders and develop initiatives with our sister companies and external partners all over the world. We are in a very data-driven environment, eager to move fast and learn through experimentation. A clear focus on supporting our customers and partners is bolstered by a strong, entrepreneurial culture that enriches us and Agoda’s business performance. 

The Opportunity: 

We are looking for a WFM Senior Associate Manager to support our growing CEG team. You will help manage the long-term forecasting, ensure strategic goals are met through forecast modeling, collaborative planning, and effective communication with various teams within CEG and other departments.

You also need to have good story telling abilities to be able to explain and drive conversations with senior leaders within CEG. 

ACTIVITIES PERFORMED ON THE JOB: 

• Lead Planning and forecasting for one or more products in CEG and manage end-to-end interactions with Senior leadership, Operations, Finance, etc. 

• Lead/participate in workforce management-related projects with various teams within and outside CEG. 

• Develop forecasting models to predict voice contact volume and key call statistics, email volume, chat/Messaging, and future additional channels.

• Review & communicate necessary real-time and proactive adjustments to the workforce plan based on changing/dynamic forecasts and re-forecast when necessary. 

• Collaborate with other departments, team managers, and operations leaders to identify opportunities for improvement of resource utilization. 

• Communicate and recommend actions related to forecasting and resource planning to CEG leadership team.  

• Collaboration with wider WFM team and WFM Leadership team by providing input on decisions or updates and be open and constructive about what is not working well and how the group can improve. 

EXPECTATIONS - BEHAVIORS AND VALUES 

COMPETENCIES REQUIRED 

It’s Great If You Have: 

• Strong Excel skills and beginner SQL skills. 

• Experience in Python or R is good to have. 

• Understanding of data visualization tools like Tableau. 

We welcome both local and international applications for this role.

New hires will be based in Kuala Lumpur, Pune or Gurgaon Only. Full visa sponsorship and relocation assistance available. 

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Manager Social who will:

• Make Strategies and Planning
• Execution and Optimization for Paid campaigns across social media platforms
• Create Performance reports & review deck for clients
• Understand the projects and clients requirements & deliver accordingly
• Coordinate with cross functions to deploy campaigns

Skills and Experience

If this opportunity looks right for you, we are looking for candidates who have:

• Graduation or Post Graduation Degree in Any stream
• 4-6 years of Experience of running paid social campaigns
• In-depth knowledge of social platforms (Facebook, Twitter, LinkedIn, Snapchat etc.)
• Have created Media plans for client briefs
• Excellent communication and interpersonal skills
• Proficiency in MS-Office and Social Media Management Tools like SocialFlow, Sprinklr, etc
• Should be able to Multi task and handle multiple clients at one time
• Hand on experience in social media advertising and ad creation & optimization
• Active interest in digital, Paid media, planning, strategizing, web analytics and other aspects of performance marketing.
• Team Management

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Senior Executive - Search who will:

• Interact effectively with regional teams (Europe, U.S., Asia) and be a strong communicator. 
• Support Google Ads, GDN, Bing Ads, Amazon Search campaign launches and setup according to established processes. 
• Ensure ongoing campaign compliance to WPP established guidelines.
• Monitor and report on campaign checks across channels/platforms. 
• Ensure data accuracy for campaign reporting tools and WPP campaign management software. 
• Produce daily campaign reports, including daily pacing, data inputting and providing commentary to regional Search teams.
• Line manages 2 – 5 direct 
• Support in the work QA of junior team members as team grows.

Skills and Experience

• Proficient in English 
• 2+ years’ experience of planning and managing Google Ads/ Search campaigns 
• Some experience with Facebook Business Manager and DV360 (a bonus)  
• You have experience with SA360 (or other bid management platforms e.g. Marin, Kenshoo)  
• You are proficient in Microsoft Excel and Google Sheets 
• You possess strong analytical skills and a natural affinity for numbers.
• You can analyse raw data, draw conclusions, and develop actionable recommendations as needed. 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Senior Manager Cross Channel who will:

• Develop strong relationships with counterparts in Nexus-Hub regional teams.
• Lead the training and growth of your team.
• Enforce best practices with a focus on platform expertise, consistency, and quality of work delivery.
• Be accountable for consistent work delivery to Nexus-Hub regional teams by ensuring a high quality of output.
• Serve as point of escalation for your channel and take ownership of resolving challenges.
• Provide career development and coaching for your team.
• Team management is a key aspect of this role, involving oversight of teams that may range from small to large in size
• Provide timely and actionable feedback to the team to aid in their development, improvement, and progress. Provide awareness and recognition for jobs well done.
• Provide support to the Leads in capacity planning & resource management for the team.
• Present strong and effective communication across all levels

Skills and Experience

If this opportunity looks right for you, we are looking for candidates who have:

• Graduate or Postgraduate in any discipline
• 6+ year's professional experience in digital media execution
• You are at least one biddable media platform expert out of Google Ads, Meta, DV 360 with hands on experience across other platforms including but not limited to SA 360, Bing Search, DCM, Amazon ads, Twitter, LinkedIn and more.
• You are proficient in Microsoft Excel and Google Sheet
• You have experience managing multi-location media activation teams.
• You have experience training and maintaining quality standards at scale.
• You have experience providing service to local teams from a centralized location.
• You have a passion for everything digital, with an active interest and understanding of online advertising industry trends.
• You have excellent communication skills, both verbal and written

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Manager - Programmatic who will:

• Develop strong relationships with counterparts in WPP GOC regional teams (Europe, U.S., Asia)
• Lead the training and growth of your local programmatic team!
• Enforce DV360 and TrueView best practices with a focus on platform expertise, consistency, and quality of work delivery.
• Be accountable for consistent work delivery to WPP GOC regional teams by ensuring a high quality of output.
• Serve as point of escalation for your team and take ownership of resolving challenges.
• Provide career development and coaching for your team. Improvement, and progress. Provide awareness and recognition for jobs well done.
• Provide support to in capacity planning & resource management for the team.
• Present strong and effective communication across all levels

Skills and Experience

• 3+ year's professional experience with digital media preferably within a media agency/trading desk
• Experience in Google Marketing Platform (DV360, CM, GA360).
• Experience in top AdTech & MarTech platforms.
• Experience in Client Decks, Programmatic Strategy, New Pitches, etc.
• Hands on experience and knowledge on programmatic platforms.
• Clear thought process & strategy to build on existing businesses.
• Competent in all Microsoft office software
• Working experience in Agency, Trading Desks or Programmatic Tech Partners
• Actual Campaign execution experience with most of the local programmatic players as well as measurement providers
• Familiar with DSP and exchange revenue streams and be able to negotiate trading benefits.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include access to internal learning platforms, certifications, and training sessions, life insurance, wellness programs, significant paid time off, preferential partner discounts, employee mental health awareness day, and more.

 Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. At WPP Media, we strongly encourage you to apply if you’re interested, we'd love to know how you can positively impact our team with your experience!

 As an Equal Opportunities Employer, we believe that diversity is vital and positively influences the environment in which we operate. We are committed to fostering a diverse and inclusive work environment that is free of discrimination, harassment or bullying. Race, colour, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status or disability status have no bearing on our hiring decisions, and we encourage all applicants.

 We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Manager - Programmatic who will:

• Develop strong relationships with counterparts in WPP GOC regional teams (Europe, U.S., Asia)
• Lead the training and growth of your local programmatic team!
• Enforce DV360 and TrueView best practices with a focus on platform expertise, consistency, and quality of work delivery.
• Be accountable for consistent work delivery to WPP GOC regional teams by ensuring a high quality of output.
• Serve as point of escalation for your team and take ownership of resolving challenges.
• Provide career development and coaching for your team. Improvement, and progress. Provide awareness and recognition for jobs well done.
• Provide support to in capacity planning & resource management for the team.
• Present strong and effective communication across all levels

Skills and Experience

• 3+ year's professional experience with digital media preferably within a media agency/trading desk
• Experience in Google Marketing Platform (DV360, CM, GA360).
• Experience in top AdTech & MarTech platforms.
• Experience in Client Decks, Programmatic Strategy, New Pitches, etc.
• Hands on experience and knowledge on programmatic platforms.
• Clear thought process & strategy to build on existing businesses.
• Competent in all Microsoft office software
• Working experience in Agency, Trading Desks or Programmatic Tech Partners
• Actual Campaign execution experience with most of the local programmatic players as well as measurement providers
• Familiar with DSP and exchange revenue streams and be able to negotiate trading benefits.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Role: Account Manager/Integrated Producer (Hybrid role)

Location: Gurgaon, India 

About the role:

OLIVER is a global marketing agency.  Our skilled creative talents are dedicated to high-profile clients and are based either onsite, near site or offsite in our hubs. OLIVER partnered with adidas in 2015 building out a language localisation team and since then we have launched multiple teams, and we are now embarking on our biggest venture with them in the form of a centralised adaptation global team. 

With an unmatched history and tradition of creating iconic products, consumer connections and experiences, adidas has been defining sport culture since the beginning. And they’re not done. We are working with adidas to build a dedicated global centralised adaptation dedicated team, which will deliver all their global localised remastering and adaptation needs. 

Our team will support adidas’s global markets from our centralised offices as well as being onsite/near-site with the clients in these markets. The support will span from eCom, social, print and their retail content needs. This team will serve as adidas’ bespoke global adaptation global agency, working at the heart of their business. 

We are looking for people who want to work closer with clients and brands, who are entrepreneurial and relish the opportunity to be a part of something new and dynamic.  

What you will be doing:

• Working with globally supplied creative, delivering end to end management of large brand campaigns. Channels: Retail and in-store advertising, Digital, Social, OOH, DOOH, Ecom, Paid Media   
• End to end management of all asset creation across; Retail and in-store advertising, Digital, Social, OOH, DOOH and Press   
• Working with offsite / international hubs to deliver work 

Delivering project ownership, with support from the Account Team, including:  

1. Interrogating and adapting client briefs so they’re Production and Studio friendly 
2. Working with client to forecast and plan workloads 
3. Planning and booking the required studio resource with the Resource Manager 
4. Briefing work to the creative team to execute 
5. QC of all assets before sharing with clients 
6. Managing review and amends with clients 
7. Developing and managing project timelines 
8. Estimating how long a job will take 
9. Communicating project milestones to all relevant team members 
10. Final delivery of assets to client and media partners 
11. Work collaboratively within the team to deliver high quality work 
12. Daily and weekly status reports delivered both internally and externally with client 
13. Work collaboratively, motivate and encourage the closest and wider teams ensuring all team members remain focused on delivering the best work possible and feel supported in doing so 

• Be pro-active and therefore anticipate and rectify issues at the project outset before they become a problem. Identify, manage and mitigate against project risks at all times 
• Plan and schedule projects efficiently, therefore ensuring the optimum use of company resources 
• Communicate project status both internally and externally according to agreed account process 
• Oversee the creative output; acting as guardian to ensure quality is kept high across all projects 
• Strive to follow and implement the best practice production process within OLIVER and with clients 
• A strong passion for sport and particularly for the adidas brand.  
• Ideally a strong background in advertising campaign production. 

What you need to be great in this role: 

• 2-4 years experience working in an agency / high volume production environment  
• Experience working in an advertising agency; sports and lifestyle category is a plus 
• Experience delivering creative or creative production for retail and paid media campaigns  
• Cross channel experience; Retail and in-store advertising, Digital, Social, OOH, DOOH, Ecom, Paid Media   
• Experience with multiple projects across multiple languages at once 
• A solid understanding of channel best practices 
• A mindset that thrives in a fast-paced environment, with high volumes of activity 
• Be a solution focused team member, with confident communication skills both internally and externally with client  
• Strong project management skills and highly detail-oriented and organised  
• Ability to quickly immerse in brands, problem-solve and be fully into role within 90 days 
• Smooth team operations with flawless execution of projects on time and with excellence 
• Confident in contributing to daily and project stand-ups  
• A basic understanding of Adobe Photoshop, InDesign and AfterEffects and what they’re used for 
• Good understanding of how long things take and ability to estimate time required for creatives 
• Experience in managing external stakeholder relationships such as media, wholesale or ecom partners 
• Comfortable with working with remote clients and functional team in different time zones and cultures 
• Experience managing projects from briefing to delivery 
• Passion for and inquisitive about AI and new technologies
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical

Req ID: 16454

#LI-SP1 #LI-Hybrid

Role Overview: 

Reporting to the Senior Finance Manager, the Project & Billing Operations Associate will be part of the Finance team, which is based in our Gurgaon, India office. ClearView’s (CV) Finance team lives by “3 C’s and 3 P’s”: Creativity, Curiosity, Connection, Planning, Process and Prediction. 

Responsibilities:

• The CV Finance function is largely centralized. All clients globally are invoiced by the corporate Finance team. As such, the Project & Billing Operations Associate responsibilities will involve global transactions and interfacing with project leadership across all locations. 
• Create and Submit Client Invoices: Generate accurate and timely invoices for clients based on project milestones and statements of work/contracts/purchase orders. Send invoices to clients based on each client’s preferred method (e.g., email, Ariba, etc.) 
• Coordinate with Project Leadership: Ensure all project documentation (statement of work, client purchase order, etc.) is received and appropriately organized. Verify the timing and amount of each invoice relative to project milestones and statements of work. Resolve discrepancies. Review and approve invoices before sending them to clients. Address past due invoices with clients. 
• Process Client Payments: Apply cash to accounts receivable from remittances received in our bank accounts. Handle and deposit client payments occasionally received in the form of physical checks. 
• Support Accounts Receivable Collection Efforts: Assist members of the Finance team responsible for receivables management and collection by researching/reconciling past transactions and supporting dispute resolution or other investigation efforts. 
• Client Communication: Coordinate with clients regarding payment instructions, bank account logistics and outstanding payments. Maintain information on platforms such as Ariba as needed. 
• Reconciliation: Ensure that information remains in-sync among various systems. 
• Audit Support: Provide documentation to external auditors to facilitate our annual financial statement audit. 
• Analyzing project profitability and coordinating with project leadership to understand trends and opportunities.
• Assist in maintaining project/opportunity pipeline within SALESFORCE to ensure accurate forecasting and pipeline visibility.
• Monitor and support timesheet compliance across project teams, ensuring timely and accurate submissions aligned with billing cycles.
• Support general month-end and year-end close activities related to revenue recognition, project & billing reconciliations, invoicing cutoffs, revenue and AR reporting.

Qualifications and skillsets: 

• Bachelor’s degree in accounting is mandatory and MBA in Finance would be preferred.
• At least five years’ prior experience in invoicing, billing, or accounts receivable, preferably in a professional services or project-based environment.
• Strong organizational skills and attention to detail; comfortable managing multiple open items at once.
• Clear, professional written and verbal communication skills; able to interact effectively with internal teams including company leadership, and clients. 
• Proficiency with Microsoft Excel and familiarity with business or finance software (experience with Salesforce is mandatory and NetSuite is good to have).  
• Reliable, process-oriented, and able to follow through consistently on recurring tasks. 
• Comfortable working independently and coordinating with multiple stakeholders (e.g., project leadership, Finance and other corporate teams such as Compliance, etc.) 
• Strong work ethic and sense of accountability, takes pride in accurate, timely work. 
• Experience working with global organizations or cross‑regional finance teams.
• Strong understanding of accounting principles, revenue recognition, and project financial management.
• Proficiency in Excel and financial/accounting systems (ERP experience preferred).
• Experience working on Microsoft PowerBI will be an added advantage.
• Ability to work independently, manage deadlines, and multitask in a dynamic environment.
• Ability to work out of the Gurgaon office 50% of the time.