In-Person Position

OXOS is searching for a Regulatory Systems Specialist to join our high-growth company. You will join a dynamic team of passionate people who work daily to change how radiographic diagnostics are delivered. The Regulatory Specialist will execute regulatory processes and manage requirements for innovative radiographic medical devices at OXOS with the aim of changing the way healthcare is delivered. They will ensure compliance with FDA and international regulations while supporting the company's growth objectives through effective regulatory strategy and implementation.

Responsibilities

As the Regulatory Systems Specialist, you will own the end-to-end execution of OXOS submissions and continuously expand the regulatory automation surface. Success in this role means upcoming submissions are generated at the rate of product development, regulatory strategy keeps pace with a rapidly changing landscape, and OXOS develops a durable, compounding advantage in the speed and quality of its regulatory work. Your duties will include, but are not limited to:

Drive Regulatory Strategy

• Develop and maintain comprehensive regulatory strategies for OXOS products in the U.S. and select international markets.
• Evaluate country-specific regulations, industry guidance, and testing requirements that impact product clearance and market access.
• Monitor and analyze regulatory changes in standards and FDA guidance, and assess their impact on OXOS products. Where possible, run this monitoring through AI agents that surface relevant changes for human review.
• Maintain a current view of predicate devices and the competitive regulatory landscape relevant to upcoming submissions.
• Review and approve marketing materials to ensure compliance with applicable guidances and cleared indications.

Own Regulatory Submissions

• Prepare and submit 510(k)s, Q-submissions, and Technical Files for the U.S. and select international markets, owning timelines and content quality end-to-end.
• Monitor and report on submission status; manage FDA correspondence and responses to Additional Information requests.
• Collaborate with strategy, project management, engineering, quality, and clinical teams to ensure submission inputs are timely, accurate, and traceable.
• Maintain efficient systems for regulatory records management.
• Establish and maintain effective, cordial, and professional relationships with regulators at the state and federal levels.

Co-Build Regulatory Automation Systems

• Partner with the AI team to identify the highest-leverage manual regulatory processes for automation, prioritizing those tied to upcoming submissions and active strategy work.
• Co-author agent prompts, skills, and structured templates that encode OXOS regulatory know-how (predicate research, section drafting, traceability matrices, change-impact analysis, response drafting, and more).
• Define and run evaluations that determine whether AI-generated regulatory artifacts are submission-grade — including rubrics, gold-standard examples, and defect taxonomies.
• Maintain a tight feedback loop from real submission work back into the automation system: every miss, edit, or correction becomes an improvement to the prompts, skills, or workflows.
• Operate agentic AI tools (e.g., Claude Code) as a daily-driver power user, directing them to draft, review, and refactor regulatory content under regulatory supervision.

Required Skills and Qualifications

• Bachelor’s Degree or higher in Biomedical Engineering, Life Sciences, Regulatory Affairs or related field. 
• Regulatory expertise. Deep working knowledge of 510(k), QMS (ISO 13485), IEC 60601, ISO 14971, and FDA Q-Sub processes, with the ability to recognize regulatory risk and identify bright lines on sight.
• Submission experience. Demonstrated involvement in 510(k), De Novo, or PMA submissions for medical devices, including direct interaction with FDA review teams.
• AI tool fluency. Power-user comfort with agentic AI tools (e.g., Claude Code, Cursor) to direct multi-step regulatory tasks, review generated artifacts and code, and iterate quickly without needing to write code from scratch.
• Systems thinking. Ability to see recurring manual work as a system to improve, decomposing regulatory workflows into discrete, automatable steps with clear inputs, outputs, and quality bars.
• Evaluation and judgment. Ability to assess when an AI-generated regulatory artifact meets the bar for submission, including designing evaluation criteria, building gold-standard examples, and treating defects as system-level signals.
• Attention to detail. Pedantic accuracy across lengthy, technical submission documents to avoid non-compliance, audit deficiencies, and errors inherited by downstream automation.
• Communication. Clear, precise written and verbal communication across regulators, engineering, clinical, quality, and AI teams, with the ability to adjust style without losing precision.
• Organization. Maintains regulatory materials as a single, authoritative source of truth in both human- and machine-readable form to support reliable automated workflows.
• Problem-solving. Solves regulatory problems creatively to unblock engineering rather than impede it.
• Teamwork. Collaborates deeply across all teams, with especially close partnership with the AI team to co-build regulatory automation.

Preferred Qualifications

• Hands-on experience preparing 510(k) submissions for Class II medical devices, particularly radiation-emitting or imaging devices regulated by CDRH.
• Working familiarity with IEC 62304 (medical device software lifecycle) and applicable software-as-a-medical-device guidance.
• Prior experience defining evaluation rubrics, prompt libraries, or structured templates for an AI-augmented workflow.
• Experience with international submissions (EU MDR Technical Files, Health Canada, or similar).

Benefits and Perks

• Health, Dental, and Vision Insurance
• Competitive pay and equity in the company
• 401(k)
• The opportunity to work with an innovative, early-stage company that is changing medical imaging as we know it  
• Endless opportunities for growth and development in a rapidly growing medical company

Salary Range: $100k to $120k

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Media & Stakeholder Relations Manager who will own the North America stakeholder and media relations strategy, drive executive visibility, and lead our industry analyst relations program — positioning Geotab as a leader in the conversations defining the future of connected transportation, fleet technology, and smart mobility. This role shapes how Geotab is understood by policymakers, industry analysts, media, and senior industry leaders. If you love strategic communications and building influential relationships across government, media, and industry, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Media & Stakeholder Relations Manager, your key area of responsibility will be shaping Geotab's external reputation and positioning across North America. You will own and execute North America stakeholder and regional media relations plans, plan and run government and high-level customer visits with the CEO and C-suite — from briefing materials and agendas to flawless day-of execution and strategic follow-up. You will build and maintain a dynamic stakeholder map, contribute to the development of external policy positions, and draft opinion pieces, bylined articles, and position statements for senior executives. You will build and manage relationships with industry analysts to ensure Geotab is well-represented in briefings, competitive rankings, and market assessments, and serve as a media spokesperson while preparing executives for interviews, press conferences, panels, and podcast appearances.

To be successful in this role you will be a strategic and politically astute communicator with an established network of North America journalists and editors at national, business, and trade outlets. You will bring strong writing and storytelling ability, comfort with media analytics and share-of-voice data, and the capacity to simplify complex technology and policy concepts for diverse audiences. In addition, the successful candidate will be a collaborative cross-functional partner who works seamlessly with marketing, product, legal, and sustainability teams to ensure alignment on messaging and integrated public affairs campaigns.

How you'll make an impact:

• Own and execute Geotab's North America stakeholder and regional media relations plans, driving measurable improvements in share of voice and media quality

• Plan and execute government and C-suite customer visits — including briefing materials, agendas, and strategic follow-up — to strengthen executive visibility and key stakeholder relationships

• Build and maintain a dynamic stakeholder map that identifies, prioritizes, and tracks key external decision-makers, influencers, and emerging voices across government and industry

• Draft opinion pieces, bylined articles, and position statements for senior executives, ensuring a distinctive, authentic voice that advances Geotab's leadership narrative

• Build and manage relationships with industry analysts to ensure Geotab is well-represented in briefings, reports, competitive rankings, and market assessments

• Shape Geotab's external profile through regional media, speaking engagements, digital platforms, and thought leadership content on key industry topics

• Serve as a media spokesperson and prepare executives for interviews, press conferences, panels, and podcast appearances

• Track and report on the measurable impact of stakeholder and media relations activities — including share of voice, media quality, analyst sentiment, and engagement — using insights to refine strategy

What you'll bring to this role:

• Bachelor's degree in Public Relations, Communications, Public Policy, Journalism, or a related field — or an equivalent combination of education and experience

• 5–8 years of experience in a public affairs, media relations, or strategic communications role with a focus on stakeholder engagement, executive visibility, policy development, thought leadership, industry analyst relations, and North America media relations — ideally in a B2B technology, IoT, or mobility environment

• Established relationships with North America journalists and editors at national, business, and trade outlets (brings a media network, not just media experience)

• Strong writing and storytelling skills with a track record of crafting executive thought leadership, opinion pieces, and policy positions

• Experience supporting industry analyst relations and competitive ranking and evaluation processes

• Familiarity with media analytics tools and comfort interpreting share-of-voice data to inform and demonstrate communications strategy impact

• Willingness to travel within the U.S., Canada, and internationally as needed (estimated 20–30% travel)

If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.

Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.

Why job seekers choose Geotab:

Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program

*The above are offered to full-time permanent employees only

How we work:

At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!

Geotab verifies candidates' eligibility to work in the United States through E-Verify, an internet-based system operated by U.S. Citizen and Immigration Services.

Other employment statements:

Geotab will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. Geotab provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Geotab complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Geotab expressly prohibits any form of workplace harassment or discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Geotab's employees to perform their job duties may result in discipline up to and including discharge. If you would like more information about our EEO program or wish to file a complaint, please contact our EEO officer, Klaus Boeckers at HRCompliance@geotab.com. For more details, view a copy of the EEOC's Know Your Rights poster. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to read our Privacy Notice. 

Summary

Morgan & Morgan is looking for an experienced attorney with a background in Veteran Affairs to join its growing practice in our Jacksonville or Atlanta offices. The Veteran Affairs Attorney will handle a heavy case load and must have at least 2 years of Veteran Affairs experience. 

Responsibilities

• Manage a high volume case load with adequate communication with each client
• Communicate with the VA as necessary
• Review VA Claims files, identify and record relevant information crucial to VA claims
• Represent claimants at VA appeals
• Properly delegating work and responsibilities between a team of case staff

Qualification

• Law degree from a fully accredited law school
• An active member in good standing with the State Bar Association
• Minimum 2+ years of VA experience
• Ability to manage high volume of cases
• Excellent client service and communication skills
• Self-starter driven by long-term career goals
• Superior writing and oral advocacy skills

#LI-SC1

About Zipline 

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain. 

About the Role:

As the Regional Construction Manager you will own and drive all aspects of project construction to establish Zipline’s ground infrastructure in the region. This includes managing the entire process from contractor evaluation, contracting and bid evaluation, design review in partnership with our engineering teams, through to full scope site construction management and project competition  and oversight in partnership with our Service Operations and Superintendent teams. You’ll work closely with the broader Deployment and Construction team, Real Estate and Government Affairs teams, Finance, Legal, and Engineering to build strong relationships with key stakeholders and secure the necessary approvals to expand our network.

You will lead negotiations, manage external vendors, and ensure project timelines are met, all while maintaining alignment with Zipline’s strategic goals. Zipline’s Community Engagement and Legal teams will support you in fostering local partnerships and navigating jurisdictional processes to fast-track approvals.

WHAT YOU’LL DO

• Manage construction projects, site infrastructure installments, construction contractors, and additional real estate development projects ensuring schedule and cost targets are met or beaten.
• Develop and lead pre-construction strategies to streamline entitlements and permits for our ground infrastructure.
• Build and maintain strong relationships with City Managers, staff, and City Council members and inspectors to facilitate smooth approvals and permit completion from Planning and Zoning commissions and AHJ’s. 
• Collaborate closely with jurisdictions, land use counsel, and our Legal team to create pathways for drone delivery in evolving regulatory landscapes.
• Work with customer real estate teams to seamlessly integrate Zipline systems into both existing and newly designed infrastructure.
• Source and foster relationships with external stakeholders, including local jurisdictions, utilities, and contractors.
• Identify and mitigate risks associated with pre-construction and construction phases.
• Engage with partners’ Real Estate and Government Affairs teams to ensure alignment on expectations and timelines.
• Source and manage general contractors and subcontractors across various trades (construction, assembly, electrical) during bid, pre-construction, construction and site commissioning project phases. 

WHAT YOU’LL BRING

• Bachelor’s degree in Civil, Real Estate Development, Finance, Business Administration, Urban Planning, Architecture, Construction Management, or a related field 
• 6+  years of experience in real estate development or construction.
• Proven ability to manage entitlements and permits for infrastructure projects in collaboration with customers’ Real Estate and Construction teams.
• Strong communication skills with the ability to align internal stakeholders on project requirements and provide leadership with regular updates on challenges, risks, and opportunities.
• 4+ years of experience working with external design teams (Architectural, Structural, Civil, MEPs) on commercial real estate or construction projects.
• Familiarity with working alongside Authorities Having Jurisdiction (AHJs) to navigate permitting and inspection processes.
• Familiarity with construction software such as Bluebeam, Procore, and similar tools.
• Ability to travel frequently 75%+ with a near term focus in East Coast Region, an travel to our head offices in California and other domestic states, and possible international travel to support expansion projects.
• Must be eligible to work in the U.S.

What Else You Need To Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

If you’d like to learn more about Zipline and our teams, feel free to check out our Instagram, one of our Reddit AMA’s, or our website!

About the Role

As the Associate Regional Construction Manager you be a key stakeholder in driving all aspects of project construction to establish Zipline’s ground infrastructure in the region. This includes supporting the entire process from contractor evaluation, contracting and bid evaluation, design review in partnership with our engineering teams, through to full scope site construction management and project competition  and oversight in partnership with our Service Operations and Superintendent teams. You’ll work as a lead to the Construction Management team in region and with the broader Deployment team, Real Estate and Government Affairs teams, Finance, Legal, and Engineering to build strong relationships with key stakeholders and secure the necessary approvals to expand our network.

You will lead negotiations, manage external vendors, and ensure project timelines are met, all while maintaining alignment with Zipline’s strategic goals. Zipline’s Community Engagement and Legal teams will support you in fostering local partnerships and navigating jurisdictional processes to fast-track approvals.

This role is well suited to an early career Construction Manager looking to take on more scope, responsibility and ownership across the entire project lifecycle - if you are looking to do more, see more and own more this is the job for you!

What You'll Do

• Support construction projects, site infrastructure installments, construction contractors, and additional real estate development projects ensuring schedule and cost targets are met or beaten.
• Develop and lead improvements to construction methods and processes.
• Develop and lead pre-construction strategies to streamline entitlements and permits for our ground infrastructure.
• Build and maintain strong relationships with City Managers, staff, and City Council members and inspectors to facilitate smooth approvals and permit completion from Planning and Zoning commissions and AHJ’s. 
• Collaborate closely with jurisdictions, land use counsel, and our Legal team to create pathways for drone delivery in evolving regulatory landscapes.
• Work with customer real estate teams to seamlessly integrate Zipline systems into both existing and newly designed infrastructure.
• Source and foster relationships with external stakeholders, including local jurisdictions, utilities, and contractors.
• Identify and mitigate risks associated with pre-construction and construction phases.
• Engage with partners’ Real Estate and Government Affairs teams to ensure alignment on expectations and timelines.
• Source and manage general contractors and subcontractors across various trades (construction, assembly, electrical) during bid, pre-construction, construction and site commissioning project phases. 

What You'll Bring

• Bachelor’s degree in Engineering (Civil, Mechanical, Structural), Real Estate Development, Finance, Business Administration, Urban Planning, Architecture, Construction Management, or a related field 
• 3+  years of experience in real estate development or construction.
• Strong communication skills with the ability to align internal stakeholders on project requirements and provide leadership with regular updates on challenges, risks, and opportunities.
• Familiarity with construction software such as Bluebeam, Procore, and similar tools.
• Ability to travel frequently 75%+ with a near term focus in East Coast Region, and travel to our head offices in California and other domestic states, and possible international travel to support expansion projects.
• Must be eligible to work in the U.S.

What Else You Need To Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

If you’d like to learn more about Zipline and our teams, feel free to check out our Instagram, one of our Reddit AMA’s, or our website!

PrizePicks is seeking a strategic and execution-oriented Chief Communications Officer to lead our internal and external communications strategy. Reporting directly to the CEO, the CCO will shape how PrizePicks is understood by employees, players, regulators, media, partners, and the broader public. This leader will ensure the world knows that PrizePicks is a fast-growing, innovative, responsible, and consumer-first entertainment company.

What you’ll own:

• Corporate Narrative & Brand Positioning: Develop and refine the corporate story and ensure consistent messaging across all channels. 
• Media & Public Relations: Build a world-class PR function and elevate executive visibility.
• Internal Communications & Culture: Align employees around company priorities and support change management. 
• Crisis & Reputation Management: Lead crisis communications planning and response.
• Government & Regulatory Messaging: Partner with Legal/Public Affairs to ensure consistent compliance messaging. 

What success looks like:

• PrizePicks is recognized as a premier consumer entertainment brand.
• Share of voice and media sentiment improve year-over-year.
• Strong internal alignment on strategy and performance.

What you bring:

• 15+ years of progressive communications leadership experience.
• Experience scaling communications at a high-growth consumer, tech, gaming, or entertainment company. 
• Strong understanding of regulated industries preferred.
• Proven crisis management experience.
• Exceptional executive presence and board-level influence.

Where you’ll live:

• This is a hybrid position based at our PrizePicks headquarters in Atlanta, GA. #LI-Hybrid

AGERO IS NOW HIRING FOR MULTIPLE UPCOMING REMOTE TRAINING CLASSES IN ROADSIDE ASSISTANCE! 

We are actively seeking Response Associates (Customer Service Representatives) to handle inbound calls within our Roadside Assistance department. As the first point of contact for customers experiencing vehicle breakdowns or emergencies, you will provide calm, empathetic support, dispatch service providers, and ensure every customer feels safe and supported.

Upcoming Start Dates:

About the Role

As a Response Associate, you serve as a lifeline for customers facing roadside emergencies such as flat tires, lockouts, dead batteries, and mechanical failures. Because customers often reach out feeling overwhelmed or unsafe, you will manage these high-stress situations with calm, empathetic guidance and consistent reassurance. You will coordinate directly with external providers to ensure the accurate and rapid dispatch of tow trucks and service vehicles. Your ability to make quick decisions under pressure directly impacts customer safety, satisfaction, and our reputation as a trusted roadside service provider.

What You'll Do

• Handle High-Volume Calls: Gather essential details regarding location and vehicle issues to dispatch assistance quickly.
• Dispatch with Accuracy: Coordinate efficiently with service providers to ensure the right help arrives at the right time.
• De-escalate & Support: Use active listening and empathy to calm frustrated or anxious customers.
• Navigate Digital Tools: Utilize multiple web-based systems and dispatch tools to track service progress accurately.
• Excel in a Virtual Team: Thrive in a performance-driven remote environment, collaborating with peers and managers via Zoom and Google Chat.

Training and Schedules

• Attendance & Performance: 100% attendance is required during the training period to ensure your success. Your performance will be assessed throughout this time, and you will have ongoing opportunities for cross-training to expand your skills and advance your career.
• Mandatory Training: Each start date includes two weeks of mandatory paid training (Monday–Friday). Attendance is required and schedules cannot be modified.
• Production Schedules: After training, you will transition to your selected Production Schedule. These shifts are based on current business needs and vary by start date.
• Weekend & Holiday Availability: As we provide 24/7 Roadside Assistance, most schedules include at least one weekend day and holiday coverage. This is a Full-Time position only.
• Commitment: Production schedules are static. New hires must keep their selected schedule for 90 days and then are eligible to request changes if desired. Our associates participate in semi-annual shift bids.
• Selection Process: Schedules are chosen during the offer process on a first-come, first-served basis. Available shifts are subject to change based on business requirements.

CLASS A:

Available production schedule options after training (all schedules listed in Eastern Standard time zone):

• 4:00 am to 12:30 pm: Tue|Wed off || Mon|Sun off
• 5:00 am to 1:30 pm: Mon|Tue off || Fri|Sun off
• 6:00 am to 2:30 pm: Tue|Wed off || Mon|Sun off
• 7:00 am to 3:30 pm: Tue|Wed off || Thu|Fri off
• 8:00 am to 4:30 pm: Mon|Sat off || Wed|Sun off
• 9:00 am to 5:30 pm: Thu|Fri off || Tue|Sat off
• 10:00 am to 6:30 pm: Tue|Sun off || Wed|Thu off

CLASS B:

Available production schedule options after training (all schedules listed in Eastern Standard time zone):

• To Be Determined - Actual available production schedules are currently pending and will be posted as soon as possible. 

CLASS C:

Available production schedule options after training (all schedules listed in Eastern Standard time zone):

• To Be Determined - Actual available production schedules are currently pending and will be posted as soon as possible. 

Pay, Benefits,and Career Growth 

• Starting Pay: $16.25 per hour 
• Bonus and Incentives: Opportunity to earn monthly performance and attendance bonuses + Shift differentials for working evenings, nights, overnights, and weekends! ($1.75 to $2.50 per hour.) 
• Benefits: Medical, Dental, and Vision; 401(k) with match; Paid Time Off; Tuition Reimbursement; and Complimentary Roadside Assistance.
• Career Growth & Development: Invest in your future with access to online skill-building courses, mentorship, and cross-training programs designed to build the expertise needed for advancement at Agero. 
• Compensation Note: Actual salaries may vary and may be above or below the range presented based on various factors, including, but not limited to, work location, experience, job-related skills, and relevant training and education.

What We’re Looking For

• Empathy in Action: You have a natural ability to connect with customers, validate their feelings, and provide genuine reassurance during stressful situations.
• Effective Two-Way Communication: Strong active listening skills paired with the ability to provide clear, concise explanations for updates and solutions.
• Sound Judgment Under Pressure: The ability to stay composed and make fast, informed decisions during roadside emergencies.
• Multitasking Mastery: Highly organized and capable of managing calls, dispatch requests, and multiple systems simultaneously. You can comfortably speak with customers or providers while typing detailed notes and navigating multiple screens.
• Problem-Solving & De-escalation: A patient and professional approach to resolving customer concerns, with a talent for turning a difficult situation into a positive experience.
• Computer & Technical Proficiency: Skilled at navigating digital tools and dispatch software with confidence. You are comfortable using Google Workspace (Gmail, Docs, Sheets) and can type at least 30 wpm accurately.

Position Requirements

• Location: Must currently reside in Alabama, Arizona, Florida, Georgia, Mississippi, Tennessee, or Virginia.
• Experience: 1+ year of customer service experience, ideally in a fast-paced contact center. Reliable tenure, demonstrated career growth, and a background in remote work are strongly preferred. Experience in retail, fast-food, hospitality, administrative, or warehouse/production roles is highly transferable and valued.
• Customer Focus: A genuine passion for helping others with a proven track record in customer-facing support roles.
• Technical Skills: Proficient in Google Workspace (Docs, Sheets, Gmail) and skilled at navigating web-based systems to manage customer and vehicle information.
• Remote Readiness: Ability to thrive in a virtual contact center, collaborating effectively via phone, email, chat, and Zoom.
• Flexibility: Open availability for all shifts, including days, evenings, nights, weekends, and holidays - to support our customers during peak times.
• Background Check: Must successfully pass a criminal background screening.
• Home Office (BYOD): Requires a dedicated, quiet workspace. You must provide your own equipment, including a compatible personal desktop or laptop, wired high-speed internet, a webcam, a cell phone, and a USB- headset.

Remote Technology Requirements

To ensure your success, your home office must meet the following technical specifications, which will be verified via the Harver System Checker during the application process.

Required Equipment & Specs:

• Computer: Personal desktop or laptop (manufactured in 2020 or later).
• Operating System: Must be running a current, manufacturer-supported version of Windows 11 (version 24H2, 25H2, or newer).
• Processor: Intel or AMD 2+ cores, minimum 3.5 GHz (boosted/turbo speed).
• Memory & Storage: 8 GB RAM (or greater) and at least 20 GB of free space.
• Peripherals: Webcam and a usb-wired headset.
• Browser: Google Chrome (23+) or Mozilla Firefox (3+).
• Internet: Secure, wired high-speed connection (no Wi-Fi).
• Min Download: 25 Mbps | Min Upload: 10 Mbps | Max Latency: 80ms–100ms.
• Mobile Device: An active cell phone capable of SMS text and app downloads for two-step authentication.

Incompatible Devices (Not Allowed):

• Work-Issued Computers: To install our software, you must have full Administrator privileges on your computer. Company-issued devices have security restrictions that prevent them from being compatible and cannot be used for this job. 
• Devices: MacBooks, iPads, iMacs, Chromebooks, Surface Pro/Go, or Samsung Notebooks.
• Connections: Mobile hotspots, Wi-Fi, satellite internet, or USB tethering.
• Software: VPNs, privacy/proxy services, or hosted/virtual PC services.
• Unsupported OS: Windows 10 (all versions) and older versions of Windows 11 that have reached "End of Life" status with Microsoft.

Before Applying: Verify Your Windows Version:

As of November 2025, Microsoft has discontinued support for older versions of Windows 11. You must be on a supported Windows OS version 11 24H2 or 25H2 (or newer) to be eligible.

• Check Your Version: Press the Windows Key + R, type "winver", and hit Enter.
• Upgrade if Needed: If you are on an unsupported version, go to Settings > Windows Update and select Check for Updates.
• Alternative: Download the Windows 11 Installation Assistant from Microsoft’s official site to run the update manually.
• Upgrades are typically free and take only a few minutes.

The Hiring Process

Our selection process is transparent and conversational because we want to learn about your career goals and passion for service beyond just what’s on your resume. We’re looking for high-energy individuals who combine strong communication and multitasking skills with a knack for problem-solving and a comfort with evolving technology. If you’re eager to grow your professional journey with us, let’s talk and see if we’re a match.

The Step-by-Step Journey:

• Application: Submit your information through our careers page—it only takes a few minutes!
• Tech & Skills Check: Keep an eye on your email for a "Magic Link" from Harver to complete your 10-minute diagnostic and assessment.
• The Video Interview: If your profile aligns, you’ll be invited to a Zoom interview to discuss your experience and goals.
• Shift Selection: If moved forward, you'll receive a link to select your production schedule. Note: Schedules are full-time and require a 90-day commitment before change requests can be reviewed.
• Criminal Background Check: We conduct a thorough review of misdemeanors (10 years) and felonies (lifetime). While not all charges are disqualifying, we maintain strict standards for security reasons.
• Offer & Onboarding: Official offers are contingent upon a clear background check and completion of all tasks by the designated onboarding deadline.

Hiring Remotely In: AL, AZ, FL, GA, MS, TN, and VA

WE WANT TO HEAR FROM YOU, APPLY TODAY! 

If you are driven by a passion for service and are committed to making a positive impact, we invite you to join our contact center team Grow your career with Agero and make a genuine difference every day.

Immediately after you apply, check your inbox for a "Magic Link" from Harver to start your Tech Diagnostic and Computer Skills Assessment! It only takes about 10 mins total to complete and qualified candidates will be contacted to schedule an interview ASAP! 

About You and The Role 

As a Development & Permitting Project Manager, you will be responsible for driving the expansion of our network - defining how autonomous aerial logistics integrates into the built environment at scale. You are the single-threaded owner of development outcomes from site identification through entitlements, permitting and approvals across multiple metros, often simultaneously and under real deadlines.

We are looking for someone who takes ownership seriously - someone organized, highly detail-oriented, and consistent in follow-through. You are a self-starter who can operate independently, make decisions with incomplete information, and drive outcomes without constant direction. The work will be ambiguous at times; the expectation is that you bring structure and clarity to it.

This role sits at the intersection of site acquisition, real estate development, land use, aviation, and regulatory strategy. You will work closely with government affairs and legal land use to unlock jurisdictions that have never approved infrastructure like ours before. The playbook is being written - and you will help create it. Success requires sound judgment, persistence, and the ability to move projects forward in environments that are ambiguous, slow-moving, or resistant.

You will partner closely with engineering and operations to solve technical and site-specific challenges and ensure projects are executable - not just approvable. You should be comfortable going deep on drawings, constraints, and tradeoffs while still maintaining forward momentum.

This is an in-person position based out of our regional office in metro. Candidates must be local to the area and bring existing, credible relationships with AHJs and permitting authorities. This is not a role where you build your network from scratch.

What You'll Do

• Real Estate Search & Site Development:
• Support site selection, feasibility, and risk assessment end-to-end, ensuring alignment with zoning, land use, and aviation constraints.
• Identify risks early and drive mitigation plans across permitting, environmental, and infrastructure considerations before they impact timelines.
• Partner with engineering to translate site constraints into clear design requirements and ensure permit-ready drawings.
• Land Use Approvals & City Permitting:
• Build and maintain strong working relationships with planners, zoning officials, and building departments to move projects forward efficiently.
• Lead permitting efforts across multiple metros, including navigating novel regulatory pathways for drone operations.
• Partner with government affairs to navigate and, where necessary, help shape regulatory approaches.
• Represent Zipline in public forums (Planning & Zoning, City Council), communicating clearly and effectively to secure approvals.
• Ensure all submittals are complete, accurate, and aligned with jurisdictional requirements - high attention to detail is critical.
• Actively manage permitting timelines by engaging directly with departments, resolving issues, and escalating when appropriate.
• Pre-Construction:
• Support the building permit process from submission through approval, ensuring accuracy, completeness, and timeliness.
• Work with external consultants to produce high-quality, compliant drawings and documentation.
• Support contractor engagement and scope definition to ensure a smooth transition to the construction team.
• Cross-Functional Coordination:
  • Collaborate with site acquisition, engineering, regulatory, legal land use and operations teams to ensure alignment across development and execution.
  • Surface risks early and propose practical solutions to keep projects moving.
  • Provide clear input on permitting and policy considerations during site selection and deal review.

What You'll Bring

• Bachelor’s degree in Engineering (Civil, Mechanical, Industrial, Electrical, Others), Real Estate, Development, or Construction Management.
• 5+ years of experience in Real Estate Development, Permitting, Urban Planning, Civil Engineering, and/or Public-Private Project Development, with a track record of delivering projects from concept through approvals.
  • Bonus: Professional Engineering (Civil) License in the State of Texas, Florida, Arizona, Georgia or California and ability to stamp drawings.
• Strong understanding of zoning laws, building codes, and regulatory processes, with the ability to navigate them independently.
• Proven experience managing entitlements, permitting, and development projects in coordination with real estate and construction teams.
• Proficiency in tools such as Smartsheet and Bluebeam (Revit / AutoCAD a plus), with the ability to review and interpret drawings.
• Ability to work effectively with government officials, permitting agencies, and community stakeholders to secure approvals.
  • Bonus: Experience in aviation, logistics, or other highly regulated infrastructure environments.
• Strong communication skills, including experience presenting in public meetings or similar forums.
• Established local relationships with AHJs and permitting authorities that can be leveraged immediately.
• Willingness to travel up to 50% across the state to support expansion efforts.
• Must be eligible to work in the US.

What Else You Need to Know