Location:. This role is based remotely as a full-time employee in the UK, Ireland, Estonia, Netherlands, Sweden, Spain, Israel and North America (eastern or central time zones). We are also open to contractors in East Europe and Portugal.

Who We Are

DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. 

Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency.

With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. 

About DoiT's PerfectScale Platform

DoiT offers PerfectScale, a pioneering Kubernetes optimization and management solution that empowers DevOps, SRE, and Platform Engineering teams to optimize cloud performance while minimizing costs. We combine advanced AI technology with SME-human expertise to help organizations achieve peak Kubernetes efficiency.

The solution delivers a seamless onboarding experience, an intuitive UI, and a powerful autonomous optimization engine that ensures Kubernetes environments run efficiently with minimal human intervention.

The Opportunity

As a Product Manager, you will be responsible for ensuring clear, well-defined requirements that enable the engineering team to execute efficiently. You will work closely with R&D to bridge the gap between product vision and development, ensuring sprint readiness and alignment with business objectives. This role requires proactive engagement with stakeholders to remove roadblocks, refine priorities, and drive a structured approach to product execution, preventing delays and ensuring timely delivery of impactful features.

If you want to be on the cutting edge of innovation in B2B SaaS, this is a role for you.

Responsibilities

• Write clear, well-defined requirements, user stories, and flows that enable the engineering team to execute them efficiently and effectively.
• Work closely with engineering teams to define, prioritize, and deliver impactful features.
• Collaborate with internal and external stakeholders to refine product-market fit and enhance user experience.
• Analyze customer feedback, usage data, and industry trends to drive continuous improvement.
• Define success metrics, track adoption, and iterate based on performance insights.
• Partner with marketing and sales to craft compelling go-to-market strategies.
• Act as the customer’s advocate internally, working with cross-functional teams to drive successful implementation, adoption, growth, and renewals.
• Influence and contribute to PerfectScale’s integration within DoiT’s ecosystem.

Qualifications

• 3+ years of product management experience in Kubernetes.
• Strong technical knowledge of Kubernetes, cloud-native architectures, and containerized environments.
• Experience collaborating with engineering teams in an Agile development environment.
• Ability to analyze data, extract insights, and drive data-informed decisions.
• Excellent communication skills, with the ability to engage both technical and business stakeholders.
• Experience in post-acquisition integration or scaling a product within a larger ecosystem is a plus.

Are you a Do’er?

Be your truest self. Work on your terms. Make a difference. 

We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally.  

What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values. 

Sounds too good to be true? Check out our Glassdoor Page.

We thought so too, but we’re here and happy we hit that ‘apply’ button. 

Full-time employee benefits: 

• Unlimited PTO
• Flexible Working Options
• Health Insurance
• Parental Leave
• Employee Stock Option Plan
• Home Office Allowance
• Professional Development Stipend 
• Peer Recognition Program

Many Do’ers, One Team

DoiT unites as Many Do'ers, One Team, where diversity is more than a goal—it's our strength.

We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.

#LI-Remote

Location
Our Solutions Engineer, DoiT Cloud Intelligence, will be an integral part of our Solutions Engineering team in the UK, Ireland, Netherlands, Estonia and Sweden.

Who We Are
DoiT is a global technology company empowering cloud-driven organizations to achieve business growth and innovation through strategic cloud utilization. We blend data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state, from initial planning to full-scale production.
With extensive experience across various cloud environments, we possess deep specializations in Cloud Data Platforms such as  Snowflake, Databricks, BigQuery, as well as FinOps experience. As a trusted and award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we proudly support over 4,000 customers worldwide.
Our flagship offerings include DoiT Cloud Intelligence, which uniquely combines advanced technology with human insight, enabling us to solve complex multicloud challenges and drive significant efficiency for our clients.

The DoiT Cloud Intelligence platform offers:

• Provides deep visibility into cloud cost, usage, performance, and optimization opportunities across complex multi-cloud environments, enabling organizations to make data-driven infrastructure decisions.
• Combines automation, analytics, and expert guidance to identify savings opportunities, improve resource efficiency, and continuously optimize cloud investments at scale.
• Designed to power Managed Service Providers (MSPs), Systems Integrators (SIs), and Private Equity (PE) operating teams with portfolio-level insights, benchmarking, and operational tooling to manage multiple cloud environments effectively.
• Goes beyond reporting by delivering prescriptive recommendations and automated workflows that help engineering, finance, and platform teams turn cloud intelligence into measurable operational and financial outcomes.

The Opportunity
As a Solutions Engineer supporting DoiT Cloud Intelligence, you will partner with Account Executives to help enterprises, MSPs, Private Equity firms, and Systems Integrators unlock actionable insights across their cloud environments—driving cost efficiency, operational visibility, and smarter cloud decision-making through DoiT’s next-generation intelligence platform.

Responsibilities

• Technical Qualification & Discovery: Collaborating with the Account Executive to thoroughly understand the prospect’s cloud environment, FinOps maturity, cost management challenges, and operational goals through in-depth technical discovery sessions across engineering, finance, and platform teams.
• Technical Validation & POV Leadership: Owning and driving the technical validation and Proof of Values (POVs) specifically for DoiT Cloud Intelligence. This includes meticulous POV preparation, proactive management, and ensuring successful technical outcomes, demonstrating clear value and alignment with prospect requirements.
• Platform Demonstrations: Developing and delivering compelling and tailored demonstrations of DoiT Cloud Intelligence, showcasing capabilities such as cloud cost visibility, optimization insights, and operational intelligence across complex multi-cloud environments.
• Business Case & ROI Development: Leveraging your understanding of cloud economics and FinOps to develop compelling business cases and ROI analyses that clearly articulate the financial and operational impact of adopting DoiT Cloud Intelligence.
• Partner & Portfolio Motion Support (MSP, PE, SI): Supporting technical engagements with Managed Service Providers (MSPs), Private Equity (PE) firms, and Systems Integrators (SIs) by demonstrating how DoiT Cloud Intelligence enables portfolio-level visibility, operational insights across multiple cloud environments, and scalable optimization strategies.
• DoiT Cloud Intelligence Expertise: Becoming the go-to expert within the company for DoiT Cloud Intelligence, ensuring prospects and partners achieve optimal results and a seamless onboarding experience.
• Technical Win Ownership: Taking full ownership of the technical win for DoiT Cloud Intelligence engagements, guiding prospects through the evaluation process, addressing technical requirements, and building confidence in the platform’s ability to drive cloud efficiency and operational insights.
• Event & Conference Presentations: Representing DoiT Cloud Intelligence at company events, webinars, and industry conferences, delivering engaging presentations and demonstrations that highlight the platform’s cloud intelligence and FinOps capabilities.
• Product Feedback and Customer Advocacy: Translate customer pain points, partner requirements, and feature gaps into structured, technically credible input for product and engineering teams, helping shape the evolution of the Cloud Intelligence platform.
• Accurate, Timely Documentation: Ensure timely entry of data into internal business support systems. Contribute to systems and tools that provide key business information and metrics to highlight performance and effectiveness.

We are seeking an individual who is not only passionate about FinOps and  optimization but also thrives on engaging technically with customers, solving their most pressing challenges related to FinOps and cost management. This role offers the exciting opportunity to be at the forefront of innovation within the rapidly evolving FinOps ecosystem.

About you
You are an accomplished Solutions Engineer with experience in a B2B SaaS software environment.  You have an established track record of success and enjoy being the model for the ideal Solutions Engineer within a team.  You are excited about enabling companies to transform themselves using the public cloud and the service offerings in the cloud (AWS, GCP, Azure, etc.)  You hold yourself accountable for the success of any initiative you are involved in. You want to be a part of a high performance sales organization and love winning against the competition.  You are comfortable working in a fast paced, growing, collaborative, entrepreneurial environment.

Qualifications

• 7+ years experience at B2B SaaS software company in a pre-Solution Engineering role selling into both enterprise and mid-market accounts.
• An understanding of ITSM eco-systems and prominent solutions within them, such as: Cloud Management tools, DataDog, Chef, Ansible, Puppet, New Relic, ServiceNow, AlertLogic etc.
• Experience working with Amazon Web Services (AWS) or equivalent cloud, and Datacenter experience with knowledge of hypervisors like VMWare.
• Strong data analysis skills and the ability /navigate spreadsheets to identify trends, outliers, correlations and reconciliation needs across large data sets.
• Good practical understanding of cloud-centric architectures.
• Comfort level working in a metric-driven environment, including reporting on and improving business performance against a set of monthly KPIs and metrics.
• The ability to take complex pieces of technology and explain them in a simple and easy to understand way.
• Solid verbal, written, presentation and interpersonal communication skills.
• Intellectual curiosity, great problem solving skills and passion for continuous improvement.
• Previous experience working with/presenting to executive level prospects and customers.
• Experience with modern technical selling best practices and selling in a competitive environment, including implementing new or improved trial, demo, and RFP processes.
• Proven track record of success in a fast growing and scaling business. 

Are you a Do’er?
Be your truest self. Work on your terms. Make a difference.
We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. 
What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values. 

Sounds too good to be true? Check out our Glassdoor Page.
We thought so too, but we’re here and happy we hit that ‘apply’ button. 

• Unlimited Vacation
• Flexible Working Options
• Health Insurance
• Parental Leave
• Employee Stock Option Plan
• Home Office Allowance
• Professional Development Stipend 
• Peer Recognition Program

Many Do’ers, One Team
DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.

#LI-Remote

We are seeking an experienced Manager to join our Finance & Strategy (F&S) team and support the Global Courier function.

The Logistics (Courier) function is responsible for our operations globally as well as trust & safety. The function ensures we have the right courier supply balance, growing efficiency across our courier operations, and helps courier partners deliver more with fair compensation. The function also drives the development and execution of comprehensive strategies, policies and initiatives as we’re pushing to have the best real-time customer support in the world.

The Courier Finance & Strategy team plays a key role in the success of Wolt, strategically and financially. The team owns the P&L and ensures the right capital allocation within given constraints to hit the operational targets. You will support the function leadership in establishing a vision forward, setting ambitious targets and supporting the organization in reaching them. Your work will cover performance tracking, capital allocation proposals, developing advanced financial models, analyzing data and providing valuable business insights for decision making. As part of the Team, you will be a financial and strategic partner for the Courier functions leadership globally.

The team is part of the global Finance & Strategy team, closely partnering up with our Global Head of Operations. In your work, you will also collaborate closely with accounting, analytics, product and local market teams. Our finance and analytics teams provide the treasure trove of high quality data for you to base your work on, and you will jointly develop our reporting and data structures with them to enable us to do even more. There are exciting opportunities in product development, and you will participate in that work, helping us prioritize our efforts as we unlock even more possibilities for us and our partners to succeed through technology. Ultimately, our regions and local markets are executing the plans and you will work closely with them to make our visions become reality.

What you’ll be doing

• Support and drive the process of providing financial and strategic targets in close collaboration with the Courier leadership
• Identify and analyze trends, variances, and key performance indicators to provide insights and recommendations on strategic capital allocation to management
• Develop advanced financial models to support business planning and decision-making
• Help prepare and analyze financial reports, including weekly, monthly and quarterly management reports, forecasts and budgets for Courier function
• Collaborate with cross-functional teams, including sales, marketing, and operations to understand business drivers and influence decision making
• Participate in developing and maintaining financial reporting and analysis tools to enhance the accuracy and efficiency of financial analysis
• Ad-hoc financial analysis and reporting requests as needed
• Participate in the continued development of accurate and effective financial reporting for Courier, ensuring accuracy and completeness of financial data and compliance with accounting standards and policies

Our humble expectations

• Bachelor's degree in Finance, Accounting, Economics, or a related field
• Relevant experience in a highly analytical role like Investment Banking, Consulting, FP&A in Tech company or similar
• Ability to work independently and as part of a team in a fast-paced, dynamic environment
• Very strong analytical skills and proficiency in financial modeling and analysis tools (e.g. Google Sheets, Excel, Looker). Experience and ability to work with large amounts of data.
• Knowledge of accounting principles and financial reporting standards
• Good communication skills, with the ability to present complex financial information in a clear and concise manner

Next steps

If you are excited about working in a high-growth environment, taking ownership of things you care about, and being part of an ambitious group of professionals, then click below to apply and get the conversation going!

This remote position is open to residents of Cyprus.

About the Role:

We’re looking for a Product Manager who operates where data, strategy, and customer value meet. You’ll own and evolve our analytics domain, shaping the tools and experiences that transform raw data into clear, actionable insight. 

As the leader of the in-product Analytics team, you’ll push an already market-leading capability further by evolving dashboards from static reporting to intelligent systems powered by trend detection, predictive forecasting, anomaly identification, AI-generated insights and prescriptive recommendations that proactively guide customer decisions.

You will own one of Wrike’s most strategically important and highly adopted feature areas, used by our most active users across more than 17,000 customer accounts. This is not incremental optimization, it’s full ownership of the analytics experience end to end, from vision and data foundations to customer-facing insight delivery. You’ll set the direction, make the trade-offs, and drive execution for a capability that directly impacts enterprise decision-making, retention, and expansion.

Our Work Style:

You will have full ownership of the analytics roadmap and prioritization, with dedicated engineering and design resources aligned to this domain. This role operates with high autonomy and executive visibility, shaping not only feature delivery but the long-term direction of analytics across the Wrike platform.

Your Impact:

• Product strategy & roadmap: define and own the long-term vision and prioritization for Wrike’s in-product analytics, with a clear mandate to evolve the experience through AI-powered capabilities such as natural language querying, automated insight generation, forecasting and intelligent recommendations.

• Dashboard & visualization experience: lead the design and evolution of intuitive dashboard experiences, including customizable widgets (charts, tables, calendars), dynamic filtering/parameters, calculated fields, trend views, KPI blocks, and pivot capabilities that help customers understand and act on their data.

• Analytical infrastructure: Ensure the reliability and scalability of the data foundation powering customer-facing analytics, including well-structured data models, performant pipelines, real-time synchronization where applicable, and precise aggregation logic. Own and manage strategic partnerships with analytics technology providers such as Sisense and Snowflake to guarantee seamless integration, performance, and long-term platform evolution.

• Stakeholder engagement & adoption: Work with UX research, customer success, sales and enterprise customers to validate dashboard use cases, gather feedback on analytical needs and pain points, and drive adoption and value realization of analytics capabilities.

Your Qualifications:

• Experience: 4+ years of product management, preferably with SaaS products, with a strong track record in customer-facing analytics or reporting. 
• Customer-Centric Mindset: Strong empathy for customers and a passion for delivering exceptional user experiences.
• Product Discovery: You are experienced in conducting market research and user interviews to identify customer needs and pain points. You are also experienced in testing and validating potential solutions with real users to ensure that they effectively address the identified needs.
• Practical AI experience: Hands-on experience with leveraging AI technologies to streamline work and experience with the creation of AI-powered features.
• Collaboration Skills: Ability to work well with cross-functional teams and communicate effectively with many partners across different parts of the organization.

Why this Role is Unique:

• Intelligence transformation: lead Wrike’s evolution from reporting dashboards to proactive, AI-powered decision support.
• Strategic area ownership: Own a highly adopted, business-critical product area used across 17,000+ customer accounts.
• End-to-End scope: Shape everything from customer-facing insight experiences to underlying data models, pipelines, and strategic analytics partnerships.
• High autonomy, high visibility: Drive roadmap and long-term direction with dedicated resources and meaningful executive exposure.

Why Join Wrike?

• 25 calendar days of paid vacation
• Sick Leave Compensation (5 Paid Uncertified Sick Days)
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Medical Insurance (Employees + Dependents)
• Hybrid Working Model
• School Allowance (Up to €600/month for school aged kids)
• Simcard w/ Unlimited Internet Access for active employees
• Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays

What’s next?

• Exploratory call with a Recruiter 
• Meeting with Product Director
• Panel Interview with our representatives of Engineering & Design
• Home Task
• Final Interview with CP
  
  

Your recruitment buddy will be Alexandra Vorobyova, Lead Recruiter.



#LI-AV1

This remote position is open to residents of the Czech Republic.

About the Role:

We’re looking for a Product Manager who operates where data, strategy, and customer value meet. You’ll own and evolve our analytics domain, shaping the tools and experiences that transform raw data into clear, actionable insight. 

As the leader of the in-product Analytics team, you’ll push an already market-leading capability further by evolving dashboards from static reporting to intelligent systems powered by trend detection, predictive forecasting, anomaly identification, AI-generated insights and prescriptive recommendations that proactively guide customer decisions.

You will own one of Wrike’s most strategically important and highly adopted feature areas, used by our most active users across more than 17,000 customer accounts. This is not incremental optimization, it’s full ownership of the analytics experience end to end, from vision and data foundations to customer-facing insight delivery. You’ll set the direction, make the trade-offs, and drive execution for a capability that directly impacts enterprise decision-making, retention, and expansion.

Our Work Style:

You will have full ownership of the analytics roadmap and prioritization, with dedicated engineering and design resources aligned to this domain. This role operates with high autonomy and executive visibility, shaping not only feature delivery but the long-term direction of analytics across the Wrike platform.

Your Impact:

• Product strategy & roadmap: define and own the long-term vision and prioritization for Wrike’s in-product analytics, with a clear mandate to evolve the experience through AI-powered capabilities such as natural language querying, automated insight generation, forecasting and intelligent recommendations.

• Dashboard & visualization experience: lead the design and evolution of intuitive dashboard experiences, including customizable widgets (charts, tables, calendars), dynamic filtering/parameters, calculated fields, trend views, KPI blocks, and pivot capabilities that help customers understand and act on their data.

• Analytical infrastructure: Ensure the reliability and scalability of the data foundation powering customer-facing analytics, including well-structured data models, performant pipelines, real-time synchronization where applicable, and precise aggregation logic. Own and manage strategic partnerships with analytics technology providers such as Sisense and Snowflake to guarantee seamless integration, performance, and long-term platform evolution.

• Stakeholder engagement & adoption: Work with UX research, customer success, sales and enterprise customers to validate dashboard use cases, gather feedback on analytical needs and pain points, and drive adoption and value realization of analytics capabilities.

Your Qualifications:

• Experience: 4+ years of product management, preferably with SaaS products, with a strong track record in customer-facing analytics or reporting. 
• Customer-Centric Mindset: Strong empathy for customers and a passion for delivering exceptional user experiences.
• Product Discovery: You are experienced in conducting market research and user interviews to identify customer needs and pain points. You are also experienced in testing and validating potential solutions with real users to ensure that they effectively address the identified needs.
• Practical AI experience: Hands-on experience with leveraging AI technologies to streamline work and experience with the creation of AI-powered features.
• Collaboration Skills: Ability to work well with cross-functional teams and communicate effectively with many partners across different parts of the organization.

Why this Role is Unique:

• Intelligence transformation: lead Wrike’s evolution from reporting dashboards to proactive, AI-powered decision support.
• Strategic area ownership: Own a highly adopted, business-critical product area used across 17,000+ customer accounts.
• End-to-End scope: Shape everything from customer-facing insight experiences to underlying data models, pipelines, and strategic analytics partnerships.
• High autonomy, high visibility: Drive roadmap and long-term direction with dedicated resources and meaningful executive exposure.

Why Join Wrike?

What’s next?

• Exploratory call with a Recruiter 
• Meeting with Product Director
• Panel Interview with our representatives of Engineering & Design
• Home Task
• Final Interview with CP
  
  

Your recruitment buddy will be Alexandra Vorobyova, Lead Recruiter.



#LI-AV1

This remote position is open to residents of Estonia.

About the Role:

We’re looking for a Product Manager who operates where data, strategy, and customer value meet. You’ll own and evolve our analytics domain, shaping the tools and experiences that transform raw data into clear, actionable insight. 

As the leader of the in-product Analytics team, you’ll push an already market-leading capability further by evolving dashboards from static reporting to intelligent systems powered by trend detection, predictive forecasting, anomaly identification, AI-generated insights and prescriptive recommendations that proactively guide customer decisions.

You will own one of Wrike’s most strategically important and highly adopted feature areas, used by our most active users across more than 17,000 customer accounts. This is not incremental optimization, it’s full ownership of the analytics experience end to end, from vision and data foundations to customer-facing insight delivery. You’ll set the direction, make the trade-offs, and drive execution for a capability that directly impacts enterprise decision-making, retention, and expansion.

Our Work Style:

You will have full ownership of the analytics roadmap and prioritization, with dedicated engineering and design resources aligned to this domain. This role operates with high autonomy and executive visibility, shaping not only feature delivery but the long-term direction of analytics across the Wrike platform.

Your Impact:

• Product strategy & roadmap: define and own the long-term vision and prioritization for Wrike’s in-product analytics, with a clear mandate to evolve the experience through AI-powered capabilities such as natural language querying, automated insight generation, forecasting and intelligent recommendations.

• Dashboard & visualization experience: lead the design and evolution of intuitive dashboard experiences, including customizable widgets (charts, tables, calendars), dynamic filtering/parameters, calculated fields, trend views, KPI blocks, and pivot capabilities that help customers understand and act on their data.

• Analytical infrastructure: Ensure the reliability and scalability of the data foundation powering customer-facing analytics, including well-structured data models, performant pipelines, real-time synchronization where applicable, and precise aggregation logic. Own and manage strategic partnerships with analytics technology providers such as Sisense and Snowflake to guarantee seamless integration, performance, and long-term platform evolution.

• Stakeholder engagement & adoption: Work with UX research, customer success, sales and enterprise customers to validate dashboard use cases, gather feedback on analytical needs and pain points, and drive adoption and value realization of analytics capabilities.

Your Qualifications:

• Experience: 4+ years of product management, preferably with SaaS products, with a strong track record in customer-facing analytics or reporting. 
• Customer-Centric Mindset: Strong empathy for customers and a passion for delivering exceptional user experiences.
• Product Discovery: You are experienced in conducting market research and user interviews to identify customer needs and pain points. You are also experienced in testing and validating potential solutions with real users to ensure that they effectively address the identified needs.
• Practical AI experience: Hands-on experience with leveraging AI technologies to streamline work and experience with the creation of AI-powered features.
• Collaboration Skills: Ability to work well with cross-functional teams and communicate effectively with many partners across different parts of the organization.

Why this Role is Unique:

• Intelligence transformation: lead Wrike’s evolution from reporting dashboards to proactive, AI-powered decision support.
• Strategic area ownership: Own a highly adopted, business-critical product area used across 17,000+ customer accounts.
• End-to-End scope: Shape everything from customer-facing insight experiences to underlying data models, pipelines, and strategic analytics partnerships.
• High autonomy, high visibility: Drive roadmap and long-term direction with dedicated resources and meaningful executive exposure.

Why Join Wrike?

• 28 calendar days of paid vacation
• Sick Leave Compensation (5 Paid Uncertified Sick Days)
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity
• 2 Volunteer Days
• Health Insurance (Employees + Dependents)
• Life Insurance Plan
• Utility Allowance (30 EUR/month, subject to taxation)
• Fitness plan (800 EUR/year)
• Full-remote & On-demand access to Co-working space

What’s next?

• Exploratory call with a Recruiter 
• Meeting with Product Director
• Panel Interview with our representatives of Engineering & Design
• Home Task
• Final Interview with CP
  
  

Your recruitment buddy will be Alexandra Vorobyova, Lead Recruiter.



#LI-AV1

About the Role:
We’re looking for a Backend Engineer to contribute to a next-generation security initiative. You’ll be part of a small, highly technical team working on novel approaches to secure systems - with a focus on cryptography, automation, and AI-powered analysis. You’ll work closely with senior engineers and contribute hands-on to the codebase across the stack. This role involves hands-on development, learning opportunities, and collaboration across engineering, product, and design.

Day to Day:

• Contribute to the design, development, and delivery of features across the product
• Write clean, maintainable code for back-end systems deployed in AWS or GCP
• Collaborate with AI and cryptography specialists
• Work with the product manager to understand requirements and help the team plan architecture, data flows, API specs, and testing strategies
• Follow established engineering practices and participate in team discussions around process and quality
• Participate in customer-driven development and iterate based on feedback
• Write automated tests for load, performance, and error handling

What you bring to the table:

• 3+ years of hands-on software engineering experience for backend development
• Excellent TypeScript and Node.js coding experience
• AWS experience in containers (EKS, ECS) and serverless systems
• Relational, key/value, and graph datastore experience with schema management
• API design, data modeling, secure service development, database systems
• Has a focus on quality code, error handling, and high availability
• A thoughtful, pragmatic approach to solving technical problems in a fast-paced environment
• At least upper-intermediate level of spoken and written English

Extra Credit:

• Versed in Python coding and environments
• Experience with GCP systems
• Experience with applied cryptography, especially key management, TLS, or post-quantum algorithms
• Familiarity with agent-based architectures or systems that scan and orchestrate actions across distributed environments
• Knowledge of AI/ML systems, particularly LLM integration or agent-style reasoning patterns
• Experience managing LLM agents to increase both speed and quality of code generation and tests
• Exposure to security tools, vulnerability detection platforms, or compliance automation
• Prior experience working on developer-facing or infrastructure-heavy products

Commercial Excellence Manager, Merchant Success

We are looking for a Commercial Excellence Manager to help scale Bolt’s rapidly growing business in Tallinn, Estonia.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Commercial Excellence Manager, your core mandate is to improve revenue per merchant and retention by owning how Account Managers ramp and how portfolio execution is standardised across the organisation. The primary focus of this role is ensuring that every team member actively engages their portfolio, executes campaigns, and delivers measurable revenue impact early.

You will build structured onboarding, portfolio-based ramp models, and execution frameworks that translate account ownership into consistent growth outcomes. You will drive impact on key commercial KPIs such as time to first revenue impact, campaign execution, upsell activity, and portfolio performance across 15+ markets.

In this role, you will partner closely with regional leadership to identify performance gaps in merchant engagement and growth, and implement scalable solutions that improve consistency and execution quality. You will define the systems and standards, while Team Leads remain accountable for performance outcomes.

• Account Management Onboarding: You will own structured onboarding and ramp models with clear milestones. Ensure Account Managers take ownership of their portfolio early, engage merchants consistently, and deliver initial revenue impact.
• Product Enablement & Adoption: You can translate product features into practical merchant use cases and execution frameworks. Enable Account Managers to drive adoption across their portfolio through campaigns and structured workflows.
• Manager Enablement & Calibration: You will help to equip Team Leads with frameworks for portfolio reviews, performance coaching, and account planning. Support calibration and promotion processes to ensure consistent performance standards across teams. 
• Ramp Scorecards & Early Performance Tracking: Build and own portfolio-based ramp scorecards tracking engagement, campaign execution, upsell activity, and early revenue signals. Define benchmark behaviour based on top performers and flag underperformance early.
• Merchant Growth & Commercial Execution: You will have the opportunity to improve revenue per merchant by building frameworks and training around upselling, campaign execution, and account prioritisation. Ensure consistent execution across portfolios.
• Playbooks and execution standards: You will own development and adoption of account management playbooks (ads, lifecycle, promotions), while ensuring high usage and consistent execution across markets.

• You have experience in Account Management, Commercial Operations, or Enablement roles within a commercial environment.
• You have Strong understanding of merchant growth, retention, and upselling dynamics.
• You have Solid understanding of commercial metrics, processes, and tooling (CRM, reporting, performance tracking).
• You are able to translate commercial challenges into practical, scalable frameworks and execution standards.
• You are open to business travel as required by the team.
• You are ready to relocate to our Tallinn HQ.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

About the Role:

Your Impact:

• Develop and enhance Kotlin-based backend services that power Wrike’s mobile application
• Contribute to the core platform, including APIs, business logic, and performance optimizations tailored for mobile use cases
• Collaborate closely with iOS, Android, QA, product, and design teammates to deliver high-quality features
• Participate in code reviews and peer reviews to maintain engineering quality and consistency
• Help evolve the mobile backend service and propose innovative technical solutions using Kotlin
• Support the delivery of a reliable, scalable, and user-friendly mobile experience for Wrike customers

Your Qualifications:

• 4–6 years of software development experience using Java, Spring, MyBatis, PostgreSQL, and Maven
• Production experience building backend systems and services
• Good understanding of backend architecture, SOLID principles, and REST APIs
• Strong knowledge of SQL and API design
• Ability to keep solutions simple, scalable, and maintainable
• Strong communication skills in English
• Commitment to continuous learning and improvement
• At least 1 year of production experience with Kotlin is preferred

Standout Qualities:

• Experience working closely with mobile engineering teams
• Experience working in global or distributed teams
• Background in SaaS products or enterprise software
• Proactive approach to technical decision-making and implementation
• Ability to identify weaknesses in current solutions and suggest meaningful improvements
• Strong collaborative mindset and willingness to partner across teams to achieve shared goals
• Positive attitude that contributes to a fun, productive, and supportive team environment

Team Dynamics:

Our Work Style:

Why Join Wrike?

• 25 calendar days of paid vacation
• Sick Leave Compensation (5 Paid Uncertified Sick Days)
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Medical Insurance (Employees + Dependents)
• Hybrid Working Model
• School Allowance (Up to €600/month for school aged kids)
• Simcard w/ Unlimited Internet Access for active employees
• Office Lunch Allowance (via Wolt) on Wednesdays / Thursday

What’s Next?

• Interview with a Recruiter 30mins
• Technical interview 105 mins
• Cultural interview 90 mins

Your recruitment buddy will be Aleksandar Chernev, Senior Technical Recruiter.

#LI-AC1

About the Role:

Your Impact:

• Develop and enhance Kotlin-based backend services that power Wrike’s mobile application
• Contribute to the core platform, including APIs, business logic, and performance optimizations tailored for mobile use cases
• Collaborate closely with iOS, Android, QA, product, and design teammates to deliver high-quality features
• Participate in code reviews and peer reviews to maintain engineering quality and consistency
• Help evolve the mobile backend service and propose innovative technical solutions using Kotlin
• Support the delivery of a reliable, scalable, and user-friendly mobile experience for Wrike customers

Your Qualifications:

• 4–6 years of software development experience using Java, Spring, MyBatis, PostgreSQL, and Maven
• Production experience building backend systems and services
• Good understanding of backend architecture, SOLID principles, and REST APIs
• Strong knowledge of SQL and API design
• Ability to keep solutions simple, scalable, and maintainable
• Strong communication skills in English
• Commitment to continuous learning and improvement
• At least 1 year of production experience with Kotlin is preferred

Standout Qualities:

• Experience working closely with mobile engineering teams
• Experience working in global or distributed teams
• Background in SaaS products or enterprise software
• Proactive approach to technical decision-making and implementation
• Ability to identify weaknesses in current solutions and suggest meaningful improvements
• Strong collaborative mindset and willingness to partner across teams to achieve shared goals
• Positive attitude that contributes to a fun, productive, and supportive team environment

Team Dynamics:

Our Work Style:

Why Join Wrike?

• 5 Weeks of paid vacation
• Sick Leave Compensation 
  • 5 Paid Uncertified Sick Days
  • 2 weeks fully paid w/ medical certificate, additional 
  • 4 weeks paid at 80% salary rate
• Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Meal Vouchers (CZK 220 per working day)
• Annual Prague Travel Card (Lítačka)
• Hybrid Working Model
• Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus

What’s Next?

• Interview with a Recruiter 30mins
• Technical interview 105 mins
• Cultural interview 90 mins

Your recruitment buddy will be Aleksandar Chernev, Senior Technical Recruiter.

#LI-AC1

About the Role:

Wrike’s Security team is the frontline defense ensuring the integrity and credibility of the data stored within our platform. In this senior position, you will own and evolve the security posture for Wrike’s production, Kubernetes, and GCP environments. You aren't just maintaining systems; you are architecting a "secure by default" infrastructure that allows our engineering and other teams to move fast without compromising safety.

Your Impact:

• Own Infrastructure Security: Design, implement, and improve security controls- including hardening, network segmentation, IAM, and endpoint security - across our entire fleet.

• Strategic Defense: Lead the technical direction for cyber security defense, covering enterprise posture management, threat detection, and vulnerability management.

• Collaborative Architecture: Partner with ITOps, SysOps, DevOps and XOps to embed security into the core of our architecture and change management processes.

• SIEM Evolution: Develop and maintain our SIEM strategy and the surrounding infrastructure to ensure proactive visibility.

• Mentorship: Educate and coach engineering teams on secure system design, providing guidance that elevates the security IQ of the entire organization.

Your Qualifications:

• Cloud & Container Mastery: Extensive experience with GCP permissions and security configurations within Kubernetes, Azure, and on-prem environments.

• Technical Depth: High proficiency in Intrusion Detection, Exploit Dev, Linux Operations and Security Understanding

• Security Architecture: Proven ability to identify gaps in cloud designs and recommend enhancements for authentication, authorization, and bastion host setups.

• Communication: Ability to distill complex security risks into actionable insights for both technical peers and non-technical stakeholders.

• Autonomy: Proven track record of managing large projects with complex deliverables and foreseeing potential roadblocks before they manifest.

Standout Qualities:

• Certifications: Possession of industry-recognized credentials such as CISSP, Google Security Engineer or GIAC.

• Operational Excellence: Deep hands-on experience with (Open Source) SIEM solutions and Google Security Operations or Google Security Command Center

• Philosophy: You view security not just as a job, but as a craft; you balance strict security principles with the pragmatic needs of the business.

Team Dynamics:

• Leadership: You will report to Swen Groeneveld, Head of Security Operations

• The Squad: You will join a high-performing 14-member team consisting of AppSec and Compliance specialists.

• Role Level: This is a Senior level role, requiring you to lead people you do not directly manage.

Our Work Style:

• Tech Stack: GCP, Kubernetes (k8s), Terraform, Linux, Rapid7, Tenable, and SIEM platforms.

• Methodology: Performance-driven environment utilizing Scrum-based processes, including biweekly and quarterly planning.

• Environment: Hybrid work mode.

Why Join Wrike?

• 5 Weeks of paid vacation
• Sick Leave Compensation 
  • 5 Paid Uncertified Sick Days
  • 2 weeks fully paid w/ medical certificate, additional 
  • 4 weeks paid at 80% salary rate
• Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Meal Vouchers (CZK 220 per working day)
• Annual Prague Travel Card (Lítačka)
• Hybrid Working Model
• Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus

This remote position is open to residents of Czechia

About the Role:

Wrike’s Security team is the frontline defense ensuring the integrity and credibility of the data stored within our platform. In this senior position, you will own and evolve the security posture for Wrike’s production, Kubernetes, and GCP environments. You aren't just maintaining systems; you are architecting a "secure by default" infrastructure that allows our engineering and other teams to move fast without compromising safety.

Your Impact:

• Own Infrastructure Security: Design, implement, and improve security controls- including hardening, network segmentation, IAM, and endpoint security - across our entire fleet.

• Strategic Defense: Lead the technical direction for cyber security defense, covering enterprise posture management, threat detection, and vulnerability management.

• Collaborative Architecture: Partner with ITOps, SysOps, DevOps and XOps to embed security into the core of our architecture and change management processes.

• SIEM Evolution: Develop and maintain our SIEM strategy and the surrounding infrastructure to ensure proactive visibility.

• Mentorship: Educate and coach engineering teams on secure system design, providing guidance that elevates the security IQ of the entire organization.

Your Qualifications:

• Cloud & Container Mastery: Extensive experience with GCP permissions and security configurations within Kubernetes, Azure, and on-prem environments.

• Technical Depth: High proficiency in Intrusion Detection, Exploit Dev, Linux Operations and Security Understanding

• Security Architecture: Proven ability to identify gaps in cloud designs and recommend enhancements for authentication, authorization, and bastion host setups.

• Communication: Ability to distill complex security risks into actionable insights for both technical peers and non-technical stakeholders.

• Autonomy: Proven track record of managing large projects with complex deliverables and foreseeing potential roadblocks before they manifest.

Standout Qualities:

• Certifications: Possession of industry-recognized credentials such as CISSP, Google Security Engineer or GIAC.

• Operational Excellence: Deep hands-on experience with (Open Source) SIEM solutions and Google Security Operations or Google Security Command Center

• Philosophy: You view security not just as a job, but as a craft; you balance strict security principles with the pragmatic needs of the business.

Team Dynamics:

• Leadership: You will report to Swen Groeneveld, Head of Security Operations

• The Squad: You will join a high-performing 14-member team consisting of AppSec and Compliance specialists.

• Role Level: This is a Senior level role, requiring you to lead people you do not directly manage.

Our Work Style:

• Tech Stack: GCP, Kubernetes (k8s), Terraform, Linux, Rapid7, Tenable, and SIEM platforms.

• Methodology: Performance-driven environment utilizing Scrum-based processes, including biweekly and quarterly planning.

Why Join Wrike?

• 5 Weeks of paid vacation
• Sick Leave Compensation 
  • 5 Paid Uncertified Sick Days
  • 2 weeks fully paid w/ medical certificate, additional 
  • 4 weeks paid at 80% salary rate
• Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Meal Vouchers (CZK 220 per working day)
• Annual Prague Travel Card (Lítačka)
• Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus

About the Role:

Wrike’s Security team is the frontline defense ensuring the integrity and credibility of the data stored within our platform. In this senior position, you will own and evolve the security posture for Wrike’s production, Kubernetes, and GCP environments. You aren't just maintaining systems; you are architecting a "secure by default" infrastructure that allows our engineering and other teams to move fast without compromising safety.

Your Impact:

• Own Infrastructure Security: Design, implement, and improve security controls- including hardening, network segmentation, IAM, and endpoint security - across our entire fleet.

• Strategic Defense: Lead the technical direction for cyber security defense, covering enterprise posture management, threat detection, and vulnerability management.

• Collaborative Architecture: Partner with ITOps, SysOps, DevOps and XOps to embed security into the core of our architecture and change management processes.

• SIEM Evolution: Develop and maintain our SIEM strategy and the surrounding infrastructure to ensure proactive visibility.

• Mentorship: Educate and coach engineering teams on secure system design, providing guidance that elevates the security IQ of the entire organization.

Your Qualifications:

• Cloud & Container Mastery: Extensive experience with GCP permissions and security configurations within Kubernetes, Azure, and on-prem environments.

• Technical Depth: High proficiency in Intrusion Detection, Exploit Dev, Linux Operations and Security Understanding

• Security Architecture: Proven ability to identify gaps in cloud designs and recommend enhancements for authentication, authorization, and bastion host setups.

• Communication: Ability to distill complex security risks into actionable insights for both technical peers and non-technical stakeholders.

• Autonomy: Proven track record of managing large projects with complex deliverables and foreseeing potential roadblocks before they manifest.

Standout Qualities:

• Certifications: Possession of industry-recognized credentials such as CISSP, Google Security Engineer or GIAC.

• Operational Excellence: Deep hands-on experience with (Open Source) SIEM solutions and Google Security Operations or Google Security Command Center

• Philosophy: You view security not just as a job, but as a craft; you balance strict security principles with the pragmatic needs of the business.

Team Dynamics:

• Leadership: You will report to Swen Groeneveld, Head of Security Operations

• The Squad: You will join a high-performing 14-member team consisting of AppSec and Compliance specialists.

• Role Level: This is a Senior level role, requiring you to lead people you do not directly manage.

Our Work Style:

• Tech Stack: GCP, Kubernetes (k8s), Terraform, Linux, Rapid7, Tenable, and SIEM platforms.

• Methodology: Performance-driven environment utilizing Scrum-based processes, including biweekly and quarterly planning.

• Environment: Hybrid work mode.

Why Join Wrike?

• 25 calendar days of paid vacation
• Sick Leave Compensation (5 Paid Uncertified Sick Days)
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Medical Insurance (Employees + Dependents)
• Hybrid Working Model
• School Allowance (Up to €600/month for school aged kids)
• Simcard w/ Unlimited Internet Access for active employees
• Office Lunch Allowance (via Wolt) on Wednesdays / Thursday

This remote position is open to residents of Cyprus

About the Role:

Wrike’s Security team is the frontline defense ensuring the integrity and credibility of the data stored within our platform. In this senior position, you will own and evolve the security posture for Wrike’s production, Kubernetes, and GCP environments. You aren't just maintaining systems; you are architecting a "secure by default" infrastructure that allows our engineering and other teams to move fast without compromising safety.

Your Impact:

• Own Infrastructure Security: Design, implement, and improve security controls- including hardening, network segmentation, IAM, and endpoint security - across our entire fleet.

• Strategic Defense: Lead the technical direction for cyber security defense, covering enterprise posture management, threat detection, and vulnerability management.

• Collaborative Architecture: Partner with ITOps, SysOps, DevOps and XOps to embed security into the core of our architecture and change management processes.

• SIEM Evolution: Develop and maintain our SIEM strategy and the surrounding infrastructure to ensure proactive visibility.

• Mentorship: Educate and coach engineering teams on secure system design, providing guidance that elevates the security IQ of the entire organization.

Your Qualifications:

• Cloud & Container Mastery: Extensive experience with GCP permissions and security configurations within Kubernetes, Azure, and on-prem environments.

• Technical Depth: High proficiency in Intrusion Detection, Exploit Dev, Linux Operations and Security Understanding

• Security Architecture: Proven ability to identify gaps in cloud designs and recommend enhancements for authentication, authorization, and bastion host setups.

• Communication: Ability to distill complex security risks into actionable insights for both technical peers and non-technical stakeholders.

• Autonomy: Proven track record of managing large projects with complex deliverables and foreseeing potential roadblocks before they manifest.

Standout Qualities:

• Certifications: Possession of industry-recognized credentials such as CISSP, Google Security Engineer or GIAC.

• Operational Excellence: Deep hands-on experience with (Open Source) SIEM solutions and Google Security Operations or Google Security Command Center

• Philosophy: You view security not just as a job, but as a craft; you balance strict security principles with the pragmatic needs of the business.

Team Dynamics:

• Leadership: You will report to Swen Groeneveld, Head of Security Operations

• The Squad: You will join a high-performing 14-member team consisting of AppSec and Compliance specialists.

• Role Level: This is a Senior level role, requiring you to lead people you do not directly manage.

Our Work Style:

• Tech Stack: GCP, Kubernetes (k8s), Terraform, Linux, Rapid7, Tenable, and SIEM platforms.

• Methodology: Performance-driven environment utilizing Scrum-based processes, including biweekly and quarterly planning.

Why Join Wrike?

• 25 calendar days of paid vacation
• Sick Leave Compensation (5 Paid Uncertified Sick Days)
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Medical Insurance (Employees + Dependents)
• School Allowance (Up to €600/month for school aged kids)
• Simcard w/ Unlimited Internet Access for active employees

This remote position is open to residents of Estonia

About the Role:

Wrike’s Security team is the frontline defense ensuring the integrity and credibility of the data stored within our platform. In this senior position, you will own and evolve the security posture for Wrike’s production, Kubernetes, and GCP environments. You aren't just maintaining systems; you are architecting a "secure by default" infrastructure that allows our engineering and other teams to move fast without compromising safety.

Your Impact:

• Own Infrastructure Security: Design, implement, and improve security controls- including hardening, network segmentation, IAM, and endpoint security - across our entire fleet.

• Strategic Defense: Lead the technical direction for cyber security defense, covering enterprise posture management, threat detection, and vulnerability management.

• Collaborative Architecture: Partner with ITOps, SysOps, DevOps and XOps to embed security into the core of our architecture and change management processes.

• SIEM Evolution: Develop and maintain our SIEM strategy and the surrounding infrastructure to ensure proactive visibility.

• Mentorship: Educate and coach engineering teams on secure system design, providing guidance that elevates the security IQ of the entire organization.

Your Qualifications:

• Cloud & Container Mastery: Extensive experience with GCP permissions and security configurations within Kubernetes, Azure, and on-prem environments.

• Technical Depth: High proficiency in Intrusion Detection, Exploit Dev, Linux Operations and Security Understanding

• Security Architecture: Proven ability to identify gaps in cloud designs and recommend enhancements for authentication, authorization, and bastion host setups.

• Communication: Ability to distill complex security risks into actionable insights for both technical peers and non-technical stakeholders.

• Autonomy: Proven track record of managing large projects with complex deliverables and foreseeing potential roadblocks before they manifest.

Standout Qualities:

• Certifications: Possession of industry-recognized credentials such as CISSP, Google Security Engineer or GIAC.

• Operational Excellence: Deep hands-on experience with (Open Source) SIEM solutions and Google Security Operations or Google Security Command Center

• Philosophy: You view security not just as a job, but as a craft; you balance strict security principles with the pragmatic needs of the business.

Team Dynamics:

• Leadership: You will report to Swen Groeneveld, Head of Security Operations

• The Squad: You will join a high-performing 14-member team consisting of AppSec and Compliance specialists.

• Role Level: This is a Senior level role, requiring you to lead people you do not directly manage.

Our Work Style:

• Tech Stack: GCP, Kubernetes (k8s), Terraform, Linux, Rapid7, Tenable, and SIEM platforms.

• Methodology: Performance-driven environment utilizing Scrum-based processes, including biweekly and quarterly planning.

Why Join Wrike?

• 28 calendar days of paid vacation
• Sick Leave Compensation (5 Paid Uncertified Sick Days)
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity
• 2 Volunteer Days
• Health Insurance (Employees + Dependents)
• Life Insurance Plan
• Utility Allowance (30 EUR/month, subject to taxation)
• Fitness plan (800 EUR/year)
• Full-remote & On-demand access to Co-working space

What’s Next? 

About the Role:

We’re looking for an experienced QA Automation Engineer (Mobile/Android) to take the lead in ensuring our global security products meet the highest bars of reliability. In this role, you won’t just run tests; you’ll architect and scale automation solutions for our VPN portfolio (HotspotShield, Betternet) and our flagship antivirus (UltraAV). We are agile, work quickly, and focus on outcomes. We trust our team to build the best solution to help us scale for the future.

Day to Day:

• Architect and evolve our Android automation framework (Espresso/Kakao-Cup) to support a growing portfolio of security products.
• Design sophisticated testing strategies for VPN-specific challenges, including network-dependent flows and testing under unstable or switching connection states.
• Work closely with developers and other QAs to troubleshoot and resolve issues, offering detailed bug reports.
• Uphold QA best practices and contribute to driving the QA strategy.
• Continuously explore new testing tools and methodologies to enhance the QA process.

What you bring to the table:

• At least 3 years of experience in automating UI tests for Android apps written in Kotlin
• Strong hands-on expertise with Espresso and Kakao-Cup, with the ability to test screens built in both Jetpack Compose and classic XML.
• Experience with Robolectric and Mockito for test infrastructure and mocking dependencies.
• You’re comfortable building and maintaining pipelines in CircleCI and using Bash/sh scripting for automation and result processing.
• Experience sharding and parallelizing tests using Flank, and configuring device matrices within Firebase Test Lab or similar emulators.
• An understanding of the specific challenges of testing VPN apps, such as network-dependent flows and handling connection-state flakiness.
• At least upper-intermediate level of spoken and written English

It would be great if you also had:

• Experience maintaining UI test suites across multiple apps in both mono- and multi-repo setups.
• High level of comfort with ADB, log analysis, and a working understanding of the Android build process via Gradle (Kotlin DSL).
• Experience testing A/B frameworks, including covering feature-flagged flows and variant-dependent UI.
• Familiarity with testing Google Play Billing integrations (subscriptions, purchase flows, and edge cases).

Why Join Us?

• Professional Growth: Enhance your skills by collaborating closely with talented engineers and architects.
• Meaningful Impact: Help create software that protects millions of users from cybersecurity threats.
• Supportive Environment: Join a team dedicated to innovation, mentorship, and continuous learning.

Location: Our Solutions Engineer, PerfectScale by DoiT, will be an integral part of our Solutions Engineering team in EMEA. This role is based remotely in the UK, Ireland, Netherlands, Sweden or Estonia.

Who We Are
DoiT is a global technology company empowering cloud-driven organizations to achieve business growth and innovation through strategic cloud utilization. We blend data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state, from initial planning to full-scale production.

With extensive experience across various cloud environments, we possess deep specializations in critical areas such as Kubernetes, GenAI, and CloudOps. As a trusted and award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we proudly support over 4,000 customers worldwide.

Our flagship offerings include DoiT Cloud Intelligence, which uniquely combines advanced technology with human insight, enabling us to solve complex multicloud challenges and drive significant efficiency for our clients, and PerfectScale for Kubernetes, a pioneering Kubernetes optimization and management solution. By integrating advanced algorithms and ML with built-in Kubernetes expertise, PerfectScale enables organizations to achieve unparalleled Kubernetes efficiency.

The PerfectScale for Kubernetes platform offers:

• A seamless and intuitive onboarding experience.
• A user-friendly interface for easy navigation and management.
• Unique easy to act on insights for achieving an optimal balanced state of Kubernetes performance and cost
• A powerful autonomous optimization engine that intelligently manages Kubernetes resource allocation with minimal human intervention.

The Opportunity
As a Solutions Engineer, PerfectScale by DoiT, you will be a pivotal technical leader, collaborating closely with our Account Executive team to deliver exceptional value throughout the customer journey, specifically focusing on our cutting-edge Kubernetes optimization capabilities.

Responsibilities:

• Technical Qualification & Discovery: Collaborating with the Account Executive to thoroughly understand the prospect's technical environment, Kubernetes challenges, cost optimization goals, and key business objectives through in-depth technical discovery sessions.
• Technical Validation & POC Leadership: Owning and driving the technical validation and Proof of Concepts (POCs) specifically for PerfectScale. This includes meticulous POC preparation, proactive management, and ensuring successful technical outcomes, demonstrating clear value and alignment with prospect requirements.
• Platform Demonstrations: Developing and delivering compelling and tailored PerfectScale platform demonstrations to prospects, effectively showcasing its capabilities and addressing their specific use cases and concerns.
• Business Case & ROI Development: Leveraging your analytical skills and deep understanding of Kubernetes to develop compelling business cases and robust ROI analyses that clearly articulate the tangible value, cost savings, and performance improvements achievable with PerfectScale.
• PerfectScale Expertise: Becoming the go-to expert within the company for PerfectScale, ensuring prospects achieve optimal results and a seamless implementation experience.
• Technical Win Ownership: Taking full ownership of the technical win for PerfectScale engagements, guiding prospects through the technical evaluation process, addressing all technical requirements, and building technical confidence in the solution.
• Event & Conference Presentations: Representing DoiT and PerfectScale at company events and industry conferences, delivering engaging presentations and demonstrations to a wider audience, showcasing our Kubernetes optimization expertise and platform capabilities.
• Accurate, timely documentation: Ensure timely entry of data into internal business support solutions.  Contribute to systems and tools to provide key business information and metrics to highlight performance and effectiveness.

We are seeking an individual who is not only passionate about Kubernetes optimization but also thrives on engaging technically with customers, solving their most pressing challenges related to Kubernetes cost and performance. This role offers the exciting opportunity to be at the forefront of innovation within the rapidly evolving Kubernetes ecosystem.

About You
You are an accomplished Solutions Engineer with a proven track record in a B2B SaaS environment, ideally with a strong emphasis on DevOps and Kubernetes solutions. You excel as a technical leader within a sales team and are enthusiastic about empowering companies to optimize their Kubernetes environments for maximum cost efficiency and performance through innovative solutions like PerfectScale. You are highly accountable for the technical success of all initiatives you are involved in and are driven to contribute to a high-performing sales organization that consistently wins in a competitive market. You are comfortable and thrive in a fast-paced, growing, collaborative, and entrepreneurial setting.

Qualifications

• 5+ years of experience in a Solutions Engineering role within a B2B SaaS software company, having a significant portion of that experience focused on selling to DevOps, Platform Engineering, SRE, or FinOps teams and directly addressing challenges related to Kubernetes or cloud cost management.
• Deep and demonstrable understanding of Kubernetes in various flavors (EKS, AKS, GKE, OpenShift) and associated DevOps best practices.
• Hands-on experience working with SaaS solutions focusing on cloud environments (observability, optimization, FinOps, Platform Engineering).
• Exceptional data analysis skills with a proven ability to analyze data from various monitoring solutions (e.g., Prometheus, Grafana, Datadog). This includes identifying key trends, outliers, correlations, and reconciliation needs to extract actionable insights.
• Strong track record of leveraging product data to construct compelling business cases and ROI justifications for prospective customers, clearly demonstrating the substantial cost savings and performance enhancements achievable through our solution.
• Exceptional ability to articulate complex Kubernetes concepts and PerfectScale functionalities in a clear, concise, and easily understandable manner to both technical and business audiences.
• Outstanding verbal, written, presentation, and interpersonal communication skills, with the confidence and expertise to present on sophisticated topics such as Kubernetes optimization strategies and the compelling value proposition of PerfectScale.
• Strong intellectual curiosity, exceptional problem-solving abilities, and a genuine passion for continuous learning and improvement within the dynamic field of Kubernetes optimization.
• Proven experience working with and presenting to executive-level prospects and customers on critical topics related to cloud cost management and Kubernetes strategy.
• Demonstrated experience with modern technical selling best practices and a successful track record in competitive sales environments, including the ability to contribute to and implement effective trial, demo, and RFP processes specifically tailored for Kubernetes optimization solutions like PerfectScale.
• Prior professional experience as a Kubernetes DevOps Engineer, Platform Engineer, SRE, or FinOps professional is a plus.
• A proven history of success in a fast-paced and scaling business, ideally within the cloud and/or Kubernetes management domain.

Are you a Do’er?
Be your truest self. Work on your terms. Make a difference. 

We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally.  

What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values. 

Sounds too good to be true? Check out our Glassdoor Page.

We thought so too, but we’re here and happy we hit that ‘apply’ button. 

Full-time employee benefits include: 

• Unlimited Vacation
• Flexible Working Options
• Health Insurance
• Parental Leave
• Employee Stock Option Plan
• Home Office Allowance
• Professional Development Stipend 
• Peer Recognition Program

Many Do’ers, One Team
DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. 

#LI-Remote

What is this role about?

As Head of Customer Operations, you will own Bondora's Customer Operations ecosystem across all active European markets (EE, FI, NL, ES, LV, LT, DK). This is a senior leadership role that shapes how customer support, AML operations, quality assurance, and support automation work at scale — evolving the function from a reactive support team into a highly automated, insight-driven, and compliance-ready operating model.

Operating within a hub-and-spoke structure, you will define and govern the central operating model while enabling lightweight local market execution. You will be the functional leader and craft owner for Customer Support Managers across all markets, working in a matrix alongside Country Managers, and maintaining full accountability for QA governance and AML operational performance.

Your main responsibilities will be:

• Own Customer Support performance and operating standards across all markets, ensuring consistency, efficiency, and scalability.
• Drive automation and self-service as the primary levers for growth without linear headcount increase.
• Own AML operational execution — workflow effectiveness, case handling, SLA adherence, backlog management, and audit readiness.
• Lead the Quality Assurance framework — evaluation standards, coaching loops, quality trends, and compliance alignment.
• Build structured feedback loops into Product, Loan Servicing, Credit, Risk, and Collections & Recovery Operations.
• Own the cost-to-serve model and drive sustainable efficiency gains across the function.
• Act as the operational bridge between Customer, Country Leadership, Product Engineering, and Risk teams.

What would ensure success in this role?

• Proven experience managing multi-market customer operations teams, ideally in a hub-and-spoke or centralised model.
• Strong process engineering and operational scaling mindset with a track record of reducing cost-to-serve in digital environments.
• Hands-on experience with CRM and ticketing platforms, workflow automation, self-service design, and AI-supported operations.
• Strong data literacy — comfortable using performance metrics, automation rates, and operational KPIs to drive decisions.
• Familiarity with AML/KYC operational requirements in regulated financial services environments.
• Ability to balance customer experience, operational efficiency, and compliance constraints simultaneously.
• Strong cross-functional stakeholder management — able to drive central standards across markets while influencing Product and Tech.
• Clear communication, structured thinking, and a strong ownership mindset with a bias for simplification and execution.
• Bonus: experience in digital financial services or fintech, and familiarity with matrix operating models.

What can you expect at Bondora? 

• Contribute to Bondora’s ambitious goal of reaching 1BN in revenue. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
• Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (5 weeks of vacation, private healthcare compensation, hobby grant, mental healthcare support, share options and much more!)
• We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career.

The next steps

If you have the guts, ideas, and a team vision, apply now! 

Our hiring process: 

• Meet our Recruiter: Your first conversation to share your background and explore the role.
• Hiring Manager interview: Meet our Chief of Loan Services for a deeper discussion on your experience and approach to multi-market operations.
• Case study: Showcase your operational thinking and problem-solving with our team.
• Assessments: Complete our personality and logic assessments to highlight your strengths.
• Final interview with our  CEO to discuss vision, leadership approach, and fit.
• The celebration begins: If the stars align, receive an offer to join the Bondora team!

Senior Global Operations Manager 

We are looking for a Senior Manager to take full strategic ownership of the Mid Market (or Enterprise) segment across Bolt Food markets. This is a global commercial leadership role within the Merchant organisation.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Senior Global Operations Manager, you will be responsible for defining segment strategy, setting the performance ambition, establishing commercial guardrails, and driving structural improvements that scale across regions.

The role defines what good looks like for our more valuable merchants and ensures regional Account Management teams execute against a coherent, data-driven, and commercially sound framework. This is a high-impact position, being responsible for approx EUR 400M in annual GMV. The decisions made in this role shape revenue growth, commission levels, churn trajectory, investment allocation, and long-term profitability of the segment across Europe and Africa.

• Own the end to end commercial strategy and performance of the Mid Market (or Enterprise) segment; you are setting the ambition, defining guardrails, and driving structural YoY revenue and margin improvement.
• Define the global performance framework for the segment, including key KPIs, portfolio quality and investment thresholds, and ensure consistent execution across regions.
• Translate strategy into scalable commercial playbooks covering acquisition, retention, renegotiation, upsell, and portfolio management, embedding these into systems and workflows.
• Act as the central strategic counterpart to Commercial Teams, Product, Ads and Finance, aligning priorities, resolving trade offs, and ensuring initiatives drive measurable impact.
• Identify and unlock structural growth and efficiency opportunities, improving pricing architecture, investment discipline, merchant experience, and overall contribution margin.
• Lead structured performance governance for the segment, including quarterly business reviews, market level performance deep dives, and clear action plans for underperformance.

• You are experienced in Account Management, Sales Ops, or Customer Success, ideally within a fast-paced global or regional environment.
• You have a track record of defining commercial strategies and setting ambitious targets; you use insights to steer business-critical decisions, optimize performance metrics, and drive growth.
• You possess a deep understanding of revenue operations, including the commercial metrics and the technical tooling required to scale operational efficiency to the next level.
• You are a master communicator with a natural ability to bridge the gap between global strategy and local execution, aligning diverse stakeholders towards a joint vision.
• You are highly organized and capable of managing multiple high-stakes priorities in a fast-moving, evolving business landscape.You have a proven ability to manage multiple high-stakes priorities without losing sight of the details.
• You have a strong sense of ownership with a hands-on approach to solving business problems and a willingness to be based in and or relocate to Tallinn, Estonia.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We're looking for a Product Analyst to join our team and partner directly with Product and Engineering squads to turn data into actionable product insight. You'll sit within the Product Analytics team (Data Division), reporting to the Product Analytics Lead.

You’ll help us protect honest people online by:

• Partner with Product Managers and Engineering leads as an analytics partner, owning the data narrative for your product area(s)
• Design and deliver dashboards from product portfolio metrics to customer-level performance views
• Design, run, and analyse A/B tests and experiments providing rigorous statistical guidance on sample sizing, significance, and causal inference
• Conduct deep-dive investigations, e.g. product funnel diagnostics, or customer behaviour patterns
• Proactively identify patterns, anomalies, and opportunities in data and communicate findings clearly to stakeholders
• Support data governance initiatives

You are the right future Veriffian for the job if you:

•  Live in the data, and love simplifying complexity
• 3-5+ years of experience in a data analyst, product analytics, or data science role.
•  Extensive experience in SQL
• Solid understanding of A/B testing methodology, statistical significance, hypothesis testing, and causal inference
• Exposure to Python for data manipulation, ad-hoc analysis, and statistical modelling (pandas, scipy, etc.)
• Experience building dashboards
• Ability to translate complex analysis into clear, actionable recommendations for non-technical stakeholders

You’re an especially awesome match if you have:

• Advanced SQL
• Familiarity with dbt
• Experience with  a B2B SaaS or tech company
• Experience with identity verification, fraud detection, or fintech domains
• Exposure to predictive analytics or machine learning techniques
• Experience with data governance
• Experience with communicating to senior non-technical audiences

Location: Spain or Estonia Remote Only

About the Role:

We’re looking for a Product Manager who operates where data, strategy, and customer value meet. You’ll own and evolve our analytics domain, shaping the tools and experiences that transform raw data into clear, actionable insight. 

As the leader of the in-product Analytics team, you’ll push an already market-leading capability further by evolving dashboards from static reporting to intelligent systems powered by trend detection, predictive forecasting, anomaly identification, AI-generated insights and prescriptive recommendations that proactively guide customer decisions.

You will own one of Wrike’s most strategically important and highly adopted feature areas, used by our most active users across more than 17,000 customer accounts. This is not incremental optimization, it’s full ownership of the analytics experience end to end, from vision and data foundations to customer-facing insight delivery. You’ll set the direction, make the trade-offs, and drive execution for a capability that directly impacts enterprise decision-making, retention, and expansion.

Our Work Style:

You will have full ownership of the analytics roadmap and prioritization, with dedicated engineering and design resources aligned to this domain. This role operates with high autonomy and executive visibility, shaping not only feature delivery but the long-term direction of analytics across the Wrike platform.

Your Impact:

• Product strategy & roadmap: define and own the long-term vision and prioritization for Wrike’s in-product analytics, with a clear mandate to evolve the experience through AI-powered capabilities such as natural language querying, automated insight generation, forecasting and intelligent recommendations.

• Dashboard & visualization experience: lead the design and evolution of intuitive dashboard experiences, including customizable widgets (charts, tables, calendars), dynamic filtering/parameters, calculated fields, trend views, KPI blocks, and pivot capabilities that help customers understand and act on their data.

• Analytical infrastructure: Ensure the reliability and scalability of the data foundation powering customer-facing analytics, including well-structured data models, performant pipelines, real-time synchronization where applicable, and precise aggregation logic. Own and manage strategic partnerships with analytics technology providers such as Sisense and Snowflake to guarantee seamless integration, performance, and long-term platform evolution.

• Stakeholder engagement & adoption: Work with UX research, customer success, sales and enterprise customers to validate dashboard use cases, gather feedback on analytical needs and pain points, and drive adoption and value realization of analytics capabilities.

Your Qualifications:

• Experience: 4+ years of product management, preferably with SaaS products, with a strong track record in customer-facing analytics or reporting. 
• Customer-Centric Mindset: Strong empathy for customers and a passion for delivering exceptional user experiences.
• Product Discovery: You are experienced in conducting market research and user interviews to identify customer needs and pain points. You are also experienced in testing and validating potential solutions with real users to ensure that they effectively address the identified needs.
• Practical AI experience: Hands-on experience with leveraging AI technologies to streamline work and experience with the creation of AI-powered features.
• Collaboration Skills: Ability to work well with cross-functional teams and communicate effectively with many partners across different parts of the organization.

Why this Role is Unique:

• Intelligence transformation: lead Wrike’s evolution from reporting dashboards to proactive, AI-powered decision support.
• Strategic area ownership: Own a highly adopted, business-critical product area used across 17,000+ customer accounts.
• End-to-End scope: Shape everything from customer-facing insight experiences to underlying data models, pipelines, and strategic analytics partnerships.
• High autonomy, high visibility: Drive roadmap and long-term direction with dedicated resources and meaningful executive exposure.

Why Join Wrike?

• 25 calendar days of paid vacation
• Sick Leave Compensation (5 Paid Uncertified Sick Days)
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Medical Insurance (Employees + Dependents)
• Hybrid Working Model
• School Allowance (Up to €600/month for school aged kids)
• Simcard w/ Unlimited Internet Access for active employees
• Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays

What’s next?

• Exploratory call with a Recruiter 
• Meeting with Product Director
• Panel Interview with our representatives of Engineering & Design
• Home Task
• Final Interview with CP
  
  

Your recruitment buddy will be Alexandra Vorobyova, Lead Recruiter.



#LI-AV1

About the Role:

We’re looking for a Product Manager who operates where data, strategy, and customer value meet. You’ll own and evolve our analytics domain, shaping the tools and experiences that transform raw data into clear, actionable insight. 

As the leader of the in-product Analytics team, you’ll push an already market-leading capability further by evolving dashboards from static reporting to intelligent systems powered by trend detection, predictive forecasting, anomaly identification, AI-generated insights and prescriptive recommendations that proactively guide customer decisions.

You will own one of Wrike’s most strategically important and highly adopted feature areas, used by our most active users across more than 17,000 customer accounts. This is not incremental optimization, it’s full ownership of the analytics experience end to end, from vision and data foundations to customer-facing insight delivery. You’ll set the direction, make the trade-offs, and drive execution for a capability that directly impacts enterprise decision-making, retention, and expansion.

Our Work Style:

You will have full ownership of the analytics roadmap and prioritization, with dedicated engineering and design resources aligned to this domain. This role operates with high autonomy and executive visibility, shaping not only feature delivery but the long-term direction of analytics across the Wrike platform.

Your Impact:

• Product strategy & roadmap: define and own the long-term vision and prioritization for Wrike’s in-product analytics, with a clear mandate to evolve the experience through AI-powered capabilities such as natural language querying, automated insight generation, forecasting and intelligent recommendations.

• Dashboard & visualization experience: lead the design and evolution of intuitive dashboard experiences, including customizable widgets (charts, tables, calendars), dynamic filtering/parameters, calculated fields, trend views, KPI blocks, and pivot capabilities that help customers understand and act on their data.

• Analytical infrastructure: Ensure the reliability and scalability of the data foundation powering customer-facing analytics, including well-structured data models, performant pipelines, real-time synchronization where applicable, and precise aggregation logic. Own and manage strategic partnerships with analytics technology providers such as Sisense and Snowflake to guarantee seamless integration, performance, and long-term platform evolution.

• Stakeholder engagement & adoption: Work with UX research, customer success, sales and enterprise customers to validate dashboard use cases, gather feedback on analytical needs and pain points, and drive adoption and value realization of analytics capabilities.

Your Qualifications:

• Experience: 4+ years of product management, preferably with SaaS products, with a strong track record in customer-facing analytics or reporting. 
• Customer-Centric Mindset: Strong empathy for customers and a passion for delivering exceptional user experiences.
• Product Discovery: You are experienced in conducting market research and user interviews to identify customer needs and pain points. You are also experienced in testing and validating potential solutions with real users to ensure that they effectively address the identified needs.
• Practical AI experience: Hands-on experience with leveraging AI technologies to streamline work and experience with the creation of AI-powered features.
• Collaboration Skills: Ability to work well with cross-functional teams and communicate effectively with many partners across different parts of the organization.

Why this Role is Unique:

• Intelligence transformation: lead Wrike’s evolution from reporting dashboards to proactive, AI-powered decision support.
• Strategic area ownership: Own a highly adopted, business-critical product area used across 17,000+ customer accounts.
• End-to-End scope: Shape everything from customer-facing insight experiences to underlying data models, pipelines, and strategic analytics partnerships.
• High autonomy, high visibility: Drive roadmap and long-term direction with dedicated resources and meaningful executive exposure.

Why Join Wrike?

• 5 Weeks of paid vacation
• Sick Leave Compensation 
  • 5 Paid Uncertified Sick Days
  • 2 weeks fully paid w/ medical certificate, additional 
  • 4 weeks paid at 80% salary rate
• Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Meal Vouchers (CZK 220 per working day)
• Annual Prague Travel Card (Lítačka)
• Hybrid Working Model
• Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus

What’s next?

• Exploratory call with a Recruiter 
• Meeting with Product Director
• Panel Interview with our representatives of Engineering & Design
• Home Task
• Final Interview with CP
  
  

Your recruitment buddy will be Alexandra Vorobyova, Lead Recruiter.



#LI-AV1

About the Role:  

Wrike’s Backend Reliability (BRE) team is the backbone of our backend infrastructure and the guardian of our uptime. Our mission is to achieve and sustain 99.99% availability while building the tools, components, and safety nets that the entire engineering organization relies on. As a Senior / Staff Backend Engineer on this team, you won’t just close tickets - you’ll architect core reliability solutions that shape how Wrike scales, performs, and recovers from failure.

Your Impact:  

• Design, build, and maintain critical reliability components such as HTTP rate limiters, internal DB schema migration tools, circuit breakers, and distributed Redis-based caching.  
• Troubleshoot complex production issues, optimize PostgreSQL usage, and ensure our distributed systems remain performant and stable under high load.  
• Lead preliminary investigations during severe production incidents: identify likely root causes, assess impact, and propose mitigation options. The long-term fixes are then implemented by the owning team, based on your findings.  
• Create scalable, reusable tools and frameworks that help other engineering teams build more resilient services.  
• Leverage AI-powered tools and coding agents to accelerate development, analyze architectures, and automate repetitive or error-prone tasks.  
• Influence reliability best practices across engineering by sharing knowledge, reviewing designs, and setting high technical standards.

Your Qualifications:  

• Strong expertise with Java/JVM, building scalable, high-performance backend systems; open to leveraging other languages when appropriate.  
• Solid understanding of distributed systems concepts, including high availability, CAP theorem, and fault tolerance.  
• Deep experience with relational databases (PostgreSQL) and key–value / non-relational storages (Redis).  
• Practical experience with containerization and cloud-native environments, including Docker and Kubernetes.  
• Hands-on experience with message brokers such as RabbitMQ or Kafka.  
• Ability to work independently with minimal supervision, using critical thinking to question assumptions and validate your own decisions.  
• Strong written and spoken English skills suitable for collaborating in an international engineering environment.

Standout Qualities:  

• Background in infrastructure engineering or Site Reliability Engineering (SRE), including infrastructure-as-code practices.  
• Experience leading technical initiatives, driving cross-team projects, and mentoring other engineers while remaining an individual contributor.  
• Familiarity with observability and monitoring stacks (e.g., Graylog, Zabbix, Grafana) and/or data analytics tools such as BigQuery.  
• A strong interest in how complex systems fail and a track record of designing them to recover gracefully.

Team Dynamics:  

You will join the Backend Reliability (BRE) team, a small, highly specialized, senior group focused solely on Wrike’s reliability. The team operates as an internal “reliability task force,” partnering closely with product and platform engineering teams across the company. You’ll collaborate with other senior engineers who value autonomy, deep technical discussions, and rigorous engineering practices. The culture is ownership-driven: you are trusted to manage your time, make architectural decisions, and drive initiatives to completion.

Our Work Style:  

The BRE team works on core backend and infrastructure services that support millions of users. We operate in a collaborative environment that values clear communication, thoughtful design, and fast feedback loops.  

• Tech focus areas include: Java/JVM-based services, PostgreSQL, Redis, Docker, Kubernetes, RabbitMQ/Kafka, and observability/monitoring tools.  
• We encourage the use of modern AI-based tooling and coding agents as part of daily development and troubleshooting workflows.  
• Work is organized with an emphasis on impact and reliability goals rather than ticket volume, giving you room for deep work and long-term improvements.  
• Hybrid work mode (Prague, Czech Republic / Nicosia, Cyprus), with flexibility to balance focused individual work and collaborative sessions.

Why Join Wrike?

• 5 Weeks of paid vacation
• Sick Leave Compensation 
  • 5 Paid Uncertified Sick Days
  • 2 weeks fully paid w/ medical certificate, additional 
  • 4 weeks paid at 80% salary rate
• Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Meal Vouchers (CZK 220 per working day)
• Annual Prague Travel Card (Lítačka)
• Hybrid Working Model
• Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus

What’s next?

• Interview with a Recruiter
• Technical interview
• System Design Interview
• Cultural interview 
  

Your recruitment buddy will be Aleksandar Chernev, Senior Technical Recruiter.

#LI-AC1 

About the Role:  

Wrike’s Backend Reliability (BRE) team is the backbone of our backend infrastructure and the guardian of our uptime. Our mission is to achieve and sustain 99.99% availability while building the tools, components, and safety nets that the entire engineering organization relies on. As a Senior / Staff Backend Engineer on this team, you won’t just close tickets - you’ll architect core reliability solutions that shape how Wrike scales, performs, and recovers from failure.

Your Impact:  

• Design, build, and maintain critical reliability components such as HTTP rate limiters, internal DB schema migration tools, circuit breakers, and distributed Redis-based caching.  
• Troubleshoot complex production issues, optimize PostgreSQL usage, and ensure our distributed systems remain performant and stable under high load.  
• Lead preliminary investigations during severe production incidents: identify likely root causes, assess impact, and propose mitigation options. The long-term fixes are then implemented by the owning team, based on your findings.  
• Create scalable, reusable tools and frameworks that help other engineering teams build more resilient services.  
• Leverage AI-powered tools and coding agents to accelerate development, analyze architectures, and automate repetitive or error-prone tasks.  
• Influence reliability best practices across engineering by sharing knowledge, reviewing designs, and setting high technical standards.

Your Qualifications:  

• Strong expertise with Java/JVM, building scalable, high-performance backend systems; open to leveraging other languages when appropriate.  
• Solid understanding of distributed systems concepts, including high availability, CAP theorem, and fault tolerance.  
• Deep experience with relational databases (PostgreSQL) and key–value / non-relational storages (Redis).  
• Practical experience with containerization and cloud-native environments, including Docker and Kubernetes.  
• Hands-on experience with message brokers such as RabbitMQ or Kafka.  
• Ability to work independently with minimal supervision, using critical thinking to question assumptions and validate your own decisions.  
• Strong written and spoken English skills suitable for collaborating in an international engineering environment.

Standout Qualities:  

• Background in infrastructure engineering or Site Reliability Engineering (SRE), including infrastructure-as-code practices.  
• Experience leading technical initiatives, driving cross-team projects, and mentoring other engineers while remaining an individual contributor.  
• Familiarity with observability and monitoring stacks (e.g., Graylog, Zabbix, Grafana) and/or data analytics tools such as BigQuery.  
• A strong interest in how complex systems fail and a track record of designing them to recover gracefully.

Team Dynamics:  

You will join the Backend Reliability (BRE) team, a small, highly specialized, senior group focused solely on Wrike’s reliability. The team operates as an internal “reliability task force,” partnering closely with product and platform engineering teams across the company. You’ll collaborate with other senior engineers who value autonomy, deep technical discussions, and rigorous engineering practices. The culture is ownership-driven: you are trusted to manage your time, make architectural decisions, and drive initiatives to completion.

Our Work Style:  

The BRE team works on core backend and infrastructure services that support millions of users. We operate in a collaborative environment that values clear communication, thoughtful design, and fast feedback loops.  

• Tech focus areas include: Java/JVM-based services, PostgreSQL, Redis, Docker, Kubernetes, RabbitMQ/Kafka, and observability/monitoring tools.  
• We encourage the use of modern AI-based tooling and coding agents as part of daily development and troubleshooting workflows.  
• Work is organized with an emphasis on impact and reliability goals rather than ticket volume, giving you room for deep work and long-term improvements.  
• Hybrid work mode (Prague, Czech Republic / Nicosia, Cyprus), with flexibility to balance focused individual work and collaborative sessions.

Why Join Wrike?

• 25 calendar days of paid vacation
• Sick Leave Compensation (5 Paid Uncertified Sick Days)
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Medical Insurance (Employees + Dependents)
• Hybrid Working Model
• School Allowance (Up to €600/month for school aged kids)
• Simcard w/ Unlimited Internet Access for active employees
• Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays

What’s next?

• Interview with a Recruiter
• Technical interview
• System Design Interview
• Cultural interview 
  

Your recruitment buddy will be Aleksandar Chernev, Senior Technical Recruiter.

#LI-AC1 

We’re looking for a Senior Product Manager in the Delivery Product organisation to lead the development and execution of product vision, strategy, and roadmap at a domain level, delivering solutions that meet both user and business needs.

Each week, millions of customers use our app to discover and order from a wide range of restaurants. Orders are fulfilled by courier partners operating across different cities, environments, and conditions. Our goal is to build a platform that supports the needs of customers, couriers, and restaurants, while enabling efficient and reliable order delivery at scale.

In this role, you will work on balancing the needs of all sides of the marketplace, making informed trade-offs based on data, context, and business priorities.

Are you ready to make a global impact? Join us! 

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

• Defining product strategy and roadmap in alignment with domain or vertical objectives and user needs.
• Designing and running experiments with analytics partners to inform product decisions and positioning.
• Collaborating with cross-functional teams to drive product development from concept to launch.
• Prioritizing features and enhancements based on customer needs and data insights.
• Defining, tracking, and using key product metrics to evaluate performance and guide iteration.
• Leading product development processes and acting as the main point of contact for product-related topics, including stakeholder updates.

• You have proven experience as a Senior Product Manager or in a similar role, ideally in a fast-paced tech environment.
• You have previous experience working in Operations or Strategy in marketplace companies, or directly working on marketplace balancing or pricing products as a product manager.
• You have a track record of launching and scaling products in a similar domain, driving meaningful business outcomes.
• Your strengths include excellent analytical and problem-solving skills, enabling you to analyze data, extract insights, and make data-driven decisions.
• You have a solid understanding of product development practices and tools, and work effectively within iterative, cross-functional environments.
• You have clear communication and collaboration skills, enabling you to work effectively with diverse stakeholders.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We are looking for a Senior Product Manager to join the Delivery Product organization. In this role, you will be responsible for defining and executing product vision, strategy, and roadmap at the domain level, with the aim of delivering high-quality products that address user and business needs.

Our platform connects eaters, restaurants, and courier partners across multiple markets. Eaters use the app to discover and order food, while courier partners ensure timely delivery under a variety of conditions. The objective is to provide competitive value for eaters while supporting sustainable earning opportunities for courier partners.

As a Senior Product Manager in the Pricing domain, you will play a key role in shaping pricing strategy and improving the overall delivery experience. This includes working hands-on with data, systems, and cross-functional teams to define and implement pricing approaches.

If you are interested in working on product challenges at scale, we encourage you to apply.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Senior Product Manager, you will work with a cross-functional team responsible for improving Marketplace Pricing across both the consumer and courier partner experience. You will identify and prioritize opportunities related to pricing models, tools, and processes across different markets.

In this role, you will contribute to the broader product strategy and define measurable success metrics at the P&L level. You will collaborate with cross-domain and cross-functional stakeholders to align on priorities and support decision-making. You will also oversee the delivery of cross-functional initiatives, taking responsibility for implementation and identifying areas for improvement across the business.

• Defining product strategy and roadmap in alignment with domain or vertical objectives and user needs.
• Designing and running experiments with analytics partners to inform product decisions and positioning.
• Collaborating with cross-functional teams to drive product development from concept to launch.
• Prioritizing features and enhancements based on customer needs and data insights.
• Defining, tracking, and using key product metrics to evaluate performance and guide iteration.
• Leading product development processes and acting as the main point of contact for product-related topics, including stakeholder updates.

• You have proven experience as a Senior Product Manager or in a similar role, ideally in a fast-paced tech environment.
• You have excelled in previous Pricing roles (Operational, Strategy, or Product) and you have strong expertise in pricing, including understanding trade-offs, pricing models, and optimisation approaches.
• You have a track record of launching and scaling products, driving meaningful business outcomes.
• Your strengths include excellent analytical and problem-solving skills, enabling you to analyze data, extract insights, and make data-driven decisions.
• You have a solid understanding of product development practices and tools, and work effectively within iterative, cross-functional environments.
• You have clear communication and collaboration skills, enabling you to work effectively with diverse stakeholders.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We are looking for an experienced Product Analytics Manager to join our Tools & Workflow domain within the Platform group and help us scale and improve our customer support and internal tooling products across 50+ countries.

Bolt is one of the fastest-growing tech companies in Europe and Africa, with over 200 million customers in 50+ countries. We’re a global team of more than 100 nationalities joined on a common mission – to make cities for people, not cars. And we need you to make it happen!

Platform team operates across all Bolt verticals supporting business growth and success. The team tackles problems including geospatial (routing, ETAs etc), user identity and verification, user communications, internal tools, automation and customer support.

As a Product Analytics Manager, you will lead the analytics function for our Tools & Workflow domain within the Platform group. Your teams own the complete support experience for Bolt users and build tools and technology for efficient workforce management. You will act as a cross-functional partner driving strategic decisions, while also enabling and growing a team of product analysts. You will be at the forefront of evaluating how Automation and Artificial Intelligence can bring value to the support experience and lead discovery to find product opportunities with an optimum balance between cost-effectiveness and quality support.

Do you consider yourself both a hands-on product builder and a systematic team enabler? If yes, join us as Product Analytics Manager and help shape the future of customer support at scale!

• Build and lead a high-performing team of product analysts, raising the bar on quality, collaboration, and technical excellence.
• Own the analytics vision for the Tools & Workflow domain, partnering with Product, Engineering, Data Science, and Operations to shape strategy, influence prioritisation and surface the right opportunities.
• Audit analytical needs, align with product and business stakeholders on key definitions, and oversee the creation of accurate and scalable data products that drive smarter decisions.
• Define metrics that matter and set the gold standard for A/B testing, driving faster and better product decisions.
• Spearhead the development of analytical solutions, from self-service data products to automation impact measurement and conversational analytics.
• Own end-to-end analytical projects within the CS domain, from design to delivery, while enabling the team through best practices, training and adoption of new tools and methodologies.

• You have a proven track record in data analytics within product companies, including managerial experience leading high-performing teams.
• You hold a university degree in Economics, Data Science, Statistics, Computer Science, Mathematics, Information Management, or a related field.
• You rank your SQL skills as "outstanding" and Python/R skills as "profound", and you embrace AI-native workflows with a forward-looking mindset, always eager to adopt and grow new technical skills as the data landscape evolves.
• You have strong knowledge of BI tools, data visualisation, and a solid understanding of data architecture, with the ability to oversee the design of scalable and reliable data models.
• You have strong business acumen, an entrepreneurial mindset, and outstanding communication and leadership skills, with the ability to decompose complex solutions into a clear narrative.
• You have a solid understanding of end-to-end A/B testing and experience with advanced experimentation such as time-based tests or other causal inference methods.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location.

We are looking for an experienced Product Analytics Manager to join our Tools & Workflow domain within the Platform group and help us scale and improve our customer support and internal tooling products across 50+ countries.

Bolt is one of the fastest-growing tech companies in Europe and Africa, with over 200 million customers in 50+ countries. We’re a global team of more than 100 nationalities joined on a common mission – to make cities for people, not cars. And we need you to make it happen!

Platform team operates across all Bolt verticals supporting business growth and success. The team tackles problems including geospatial (routing, ETAs etc), user identity and verification, user communications, internal tools, automation and customer support.

As a Product Analytics Manager, you will lead the analytics function for our Tools & Workflow domain within the Platform group. Your teams own the complete support experience for Bolt users and build tools and technology for efficient workforce management. You will act as a cross-functional partner driving strategic decisions, while also enabling and growing a team of product analysts. You will be at the forefront of evaluating how Automation and Artificial Intelligence can bring value to the support experience and lead discovery to find product opportunities with an optimum balance between cost-effectiveness and quality support.

Do you consider yourself both a hands-on product builder and a systematic team enabler? If yes, join us as Product Analytics Manager and help shape the future of customer support at scale!

• Build and lead a high-performing team of product analysts, raising the bar on quality, collaboration, and technical excellence.
• Own the analytics vision for the Tools & Workflow domain, partnering with Product, Engineering, Data Science, and Operations to shape strategy, influence prioritisation and surface the right opportunities.
• Audit analytical needs, align with product and business stakeholders on key definitions, and oversee the creation of accurate and scalable data products that drive smarter decisions.
• Define metrics that matter and set the gold standard for A/B testing, driving faster and better product decisions.
• Spearhead the development of analytical solutions, from self-service data products to automation impact measurement and conversational analytics.
• Own end-to-end analytical projects within the CS domain, from design to delivery, while enabling the team through best practices, training and adoption of new tools and methodologies.

• You have a proven track record in data analytics within product companies, including managerial experience leading high-performing teams.
• You hold a university degree in Economics, Data Science, Statistics, Computer Science, Mathematics, Information Management, or a related field.
• You rank your SQL skills as "outstanding" and Python/R skills as "profound", and you embrace AI-native workflows with a forward-looking mindset, always eager to adopt and grow new technical skills as the data landscape evolves.
• You have strong knowledge of BI tools, data visualisation, and a solid understanding of data architecture, with the ability to oversee the design of scalable and reliable data models.
• You have strong business acumen, an entrepreneurial mindset, and outstanding communication and leadership skills, with the ability to decompose complex solutions into a clear narrative.
• You have a solid understanding of end-to-end A/B testing and experience with advanced experimentation such as time-based tests or other causal inference methods.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location.

We are seeking a highly motivated and experienced Senior Product Manager to join our Micromobility team, someone passionate about building scalable, data-driven pricing solutions, who will own the pricing product vision and strategy, and work closely with cross-functional partners to balance rider demand, operational sustainability, and seamless user experience across our global e-scooter and e-bike fleet.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

We are looking for a Senior Product Manager in the Micromobility organization to drive the vision, strategy, and execution for our pricing products. In this role, you will be responsible for how we price our fleet of light electric vehicles (e-scooters and e-bikes) to balance user demand with operational sustainability.

You will lead a cross-functional team to build the advanced tooling and automation needed to scale our pricing logic globally, while directly shaping the user app experience to ensure a seamless rider journey that achieves our business goals across hundreds of cities.

Our Micromobility vertical leads urban transport transformation with one of Europe's largest e-scooter and e-bike fleets. We offer a sustainable, affordable alternative to private cars, managing complex operational and marketplace challenges across varied regulatory and economic landscapes. Pricing is crucial, shaping rider behavior, fleet turnover, and making green mobility accessible.

You will have a hands-on role in shaping Bolt's growing mobility ecosystem.

• Defining the product strategy and roadmap in alignment with domain(s) and/or vertical objectives and user needs.
• Designing experiments for deliverables (with your analytics partner) to inform product decisions and positioning.
• Collaborating with cross-functional teams (engineering, design, marketing, etc.) to drive product development through all stages from concept to launch.
• Prioritisation of features and enhancements based on a deep understanding of customer requirements and data analysis.
• Defining and tracking key product metrics to measure product success and iterate on the product based on data insights.
• Leading and facilitating product development processes, including sprint planning, backlog grooming, and product reviews.

• You have proven experience in product development or a related field, ideally within tech or mobility, and you’re comfortable building products in fast-paced, agile environments.
• You have excelled in previous Pricing roles (Operational, Strategy or Product) that require an understanding of pricing tradeoffs, price models and level optimization
• You have demonstrated success in launching and scaling successful products in a similar domain.
• You have a strong understanding of product development methodologies (Agile, Scrum) along with experience in utilising product management tools.
• Your strengths include excellent analytical and problem-solving skills, enabling you to analyze data, extract insights, and make data-driven decisions.
• Your communication and collaboration skills are exceptional, allowing you to effectively collaborate with cross-functional teams and influence stakeholders.
•  

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

What is this role about?

If you can’t walk down the street without dissecting ads, analyzing copy, and wondering how it all ties back to strategy, this role is for you.

We’re looking for a Senior Brand Marketing Manager who moves confidently between insight and imagination. Someone who understands that a great creative doesn’t just look good but also performs. You know from experience how the right idea, the right line, or the right visual can lift CTRs, shift perception, and make people remember your brand.

You’ll lead and execute brand research, creative strategy, and trust-building initiatives that define how Bondora shows up in the world. You will turn insights and data into meaningful direction, guiding creative work that’s both distinctive and consistent, and ensuring every customer touchpoint feels unmistakably Bondora. You’ll also own the rollout of cross-market campaigns from brief to execution, working closely with internal teams, external partners, and media agencies to bring ideas to life. 

This is a role for someone who thinks like a customer, acts like a creative, and decides like a strategist.

Your main responsibilities will be:

• Owning the end-to-end rollout of cross-market brand campaigns. 
• Writing creative briefs and leading production with internal teams and external partners.
• Driving brand input for new market launches and local campaign adaptations. 
• Defining and running creative testing with Performance, and continuously improving assets based on results. 
• Executing brand trust initiatives (NPS, customer advocacy, Trustpilot, awards) across key channels. 
• Owning brand execution across the website (homepage, key pages, overall look & feel).
• Owning brand surveys rollout and translating findings into actions.
• Delivering and scaling priority brand initiatives (e.g., Category Entry Points).
• Applying AI tools to improve creative production speed and testing efficiency.

What would ensure success in this role?

• 7+ years of experience in brand or creative strategy, preferably in financial services or other fast-paced digital consumer industries.
• Proven ability to translate customer insights, market research, and data into actionable brand and creative strategies that drive measurable results.
• Strong understanding of consumer psychology, brand positioning, and category entry points (CEPs) within the credit and financial sector.
• Experience leading brand health tracking, brand image, and customer advocacy projects.
• Expertise across various creative formats with experience scaling production efficiently.
• Experience in working with media buying agencies and launching cross-market upper funnel campaigns.
• Skilled in writing creative briefs and collaborating with design, copy, UX, video, performance teams, as well as external agencies and freelance partners.
• Familiarity with AI-driven tools and automation to accelerate creative production, research, and testing.
• Balance of analytical thinking and creative judgment, with comfort in both brand performance metrics and creative reviews.

What can you expect at Bondora? 

• Contribute to Bondora’s ambitious goal of reaching 1BN in revenue. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
• Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (5 weeks of vacation, private healthcare compensation, hobby grant, mental healthcare support, share options and much more!)
• We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career.

The next steps

If you have the guts, ideas, and a team vision, apply now! 

Our hiring process: 

• Meet Kerli, our Recruiter: Your first interview with Kerli will give you the chance to share your experiences and aspirations. 
• Meet Daria, our Head of Brand, and the Hiring Manager.
• Assessments: Tackle a home task and complete our personality and logic assessments to showcase your strengths. 
• Engage with the main stakeholders.
• The celebration begins: If the stars align, receive an offer to join the Bondora team! 

What is this role about?

As a Senior Product Engineer, you’ll be part of solving customer problems from ideation to achieved outcomes. It’s a rare chance to be part of a product-driven culture where you make your own product decisions, emphasis is on quality of solutions rather than outputs, and everyone strives to improve across practices, tools, technologies. 

You’ll enjoy a high degree of ownership, diverse set of problems (technology, regulations, user experience) and an environment that values problem-solving and collaboration. 

Your main responsibilities will be:

• Solve complex customer problems as part of the product team.
• Deliver initiatives from conception to meaningful results.
• Build, scale and run resilient production systems.
• Suggest continuous improvements to speed of delivery and learning through processes, tooling and teamwork. 
• Maintain high code quality and architecture representative of the reality of the business to make sure the team does not slow down in the future.

What would ensure success in this role?

• Strong software engineering background and hands-on experience in .NET, C#, Java or any other strongly typed backend stack.
• Familiarity with frontend tech, preferably React.
• Excellent communication and collaboration skills across engineering, product, and business.
• Product-driven and with previous experience in a fast-growing product company.
• Strong problem-solving skills.
• Bonus points for having
  
  • Experience with Azure, Kubernetes and Docker
  • Solid grasp of designing distributed systems
  • Relevant domain knowledge (finance, credit, banking, insurance etc.)

What can you expect at Bondora? 

• Contribute to Bondora’s ambitious goal of reaching 1BN in revenue. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
• Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (5 weeks of vacation, private healthcare compensation, hobby grant, mental healthcare support, share options and much more!)
• We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career.

The next steps

If you have the guts, ideas, and are ready to transform the fintech industry, apply now! 

Our hiring process: 

• Meet our Recruiter: Your first interview will give you the chance to share your experiences and aspirations. 
• Engage with one of our Engineering Managers to dig deeper into the role.
• Case study, showcasing your expertise with our Engineering team members. 
• Assessments: Complete our personality and logic assessments to showcase your strengths. 
• Final call with our VP of Engineering to discuss some last topics. 
• The celebration begins: If the stars align, receive an offer to join the Bondora team! 

This is a hybrid role that requires the candidate to be located in Tallinn or Tartu in Estonia.

We are looking for a driven, pragmatic, and highly analytical Ads & Monetisation Manager to help scale Bolt’s rapidly growing business in Tallinn, Estonia.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

We are looking for a driven, pragmatic, and highly analytical Manager to help scale Bolt’s rapidly growing Ads & Monetisation business.

In this role, you’ll sit at the intersection of commercial, product, and data - helping define priorities, leading product operations, and program-managing multiple initiatives from idea to impact. You’ll work end-to-end across domains: from shaping launch plans and market readiness, to enabling teams with playbooks, to building the measurement frameworks that help us learn and iterate fast.

Your work will help Restaurant and Grocery merchants grow by improving visibility, reach, and performance through scalable Ads & Growth products. You’ll bring analytical rigor, business acumen, and structured execution to design playbooks, define what success looks like, and build the operating rhythm that makes our monetisation engine spin.

While you will start as an individual contributor, this function is designed for growth. You will be expected to step up, lead rollouts, and eventually build out your own sub-team as we rapidly scale our Ads & Monetisation business. This role has a direct impact on merchant outcomes and Bolt’s P&L, offering a rare opportunity to shape the future of Ads & Monetisation at Bolt.

• Help shape the Ads & Monetisation strategy balancing growth, merchant success and platform profitability.
• Lead product go-to-markets and testing initiatives defining: playbooks, launch plans, readiness criteria, communications, adoption goals, and post-launch iteration.
• Turn complex data into actionable insights, forecasts, and business cases that clarify trade-offs and guide product and commercial decision making.
• Bridge commercial, product and data  teams acting  as the ultimate project manager and main escalation point for multiple concurrent workstreams.
• Create a systematic market feedback loop: collect insights, quantify impact, synthesize themes, and convert them into crisp inputs that help roadmap prioritisation.
• Define KPI frameworks that translate business needs into requirements for data assets that feed BIs, reporting, and AI tooling that improve operational efficiency and revenue growth.

• You ideally have around 8 years experience in RevOps, Go-To-Market, Program or Project Management within marketplaces, e-commerce, B2B SaaS, AdTech or Retail Media.
• You have a proven track record of launching revenue-generating products and tools across multiple markets and customer segments.
• You have strong program management skills with the ability to bring structure, manage dependencies, and drive fast, effective decision making.
• You have excellent stakeholder management across Product, Engineering and Commercial teams with the ability to influence senior leaders through data-driven recommendations.
• You are highly analytical and metrics-driven with strong SQL skills and experience in data modelling, analysis, and visualisation.
• You have a high ownership mindset with strong communication skills, a pragmatic approach, and the ability to thrive in fast-paced, ambiguous environments.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We’re looking for a Senior Product Manager with a strong growth mindset and marketplace expertise to join Bolt’s Drive team. In this role, you'll be the key product leader shaping the global user growth strategy for Bolt Drive, our carsharing product.

You will work closely with a team of product analysts, data scientists, designers, and engineers to discover how value propositions form demand and drive user engagement.

As part of the youngest and most dynamic vertical in Bolt, you will have a hands-on role in shaping a growing mobility ecosystem.

Are you ready to make a global impact? Join us!

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Senior Product Manager in Bolt Drive, you will own the end-to-end user experience within your domain, shaping product strategy to drive customer acquisition and retention in line with broader business goals. You will define clear success metrics, including business impact, and use them to guide decisions and measure outcomes. Your work will focus on strengthening demand generation, improving retention and reactivation, evolving the daily commute use case, and optimising marketplace dynamics in an asset-heavy, geo-focused environment.

• Defining and aligning the product strategy and roadmap with domain objectives and user needs.
• Working closely with analytics and design to discover, validate, and shape what drives demand and engagement.
• Defining and tracking key product metrics, using data insights to measure success and continuously improve the product.
• Designing and running experiments with support from analytics partners to inform product decisions and positioning.
• Prioritising feature development based on customer needs, marketplace dynamics, and analytical evidence.
• Acting as the main point of contact for product-related topics, collaborating cross-functionally and leading product development processes from concept to launch, including sprint planning, backlog grooming, and product reviews.

• You have experience as a Senior Product Manager or in a similar role, preferably in a fast-paced technology or internet-based company, and you've shown your ability to drive business growth repeatedly.
• You have experience building and scaling user-facing products, with strong product sense and customer empathy.
• You have deep expertise in experimentation and data-driven decision making, and you are comfortable operating with imperfect or limited datasets.
• You have strong analytical skills and enjoy working closely with product analysts and data scientists to form and validate product strategy.
• You can communicate fluently in English, and your exceptional collaboration skills enable you to work with cross-functional teams and influence stakeholders effectively.
• Having automotive, carsharing, or car rentals experience is a plus, but not a critical requirement.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We are looking for a Senior Product Manager to join our Food & Groceries delivery vertical, who will drive the strategy and execution of Merchant Integrations, enabling merchants to seamlessly operate on Bolt through enterprise and middleware solutions, and will work closely with cross-functional partners to define the product vision, own the roadmap and priorities, and build scalable solutions that support merchant growth while ensuring a high-quality selection and experience for millions of eaters across our platform every day.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Senior Product Manager, you will help shape the direction of your domain, ensuring it aligns with the broader goals of the group.

We’re looking for someone who brings both strategic thinking and a hands-on approach. You’ll contribute to defining what success looks like and set clear, measurable metrics, including impact at the P&L level, to guide decision-making and track outcomes.

In this role, building strong, trust-based relationships will be key. You’ll work closely with cross-domain and cross-functional stakeholders, supporting shared goals and contributing to thoughtful, well-informed decisions.

You will guide the end-to-end delivery of cross-functional initiatives, supporting teams from idea through to implementation, while continuously looking for ways to improve how we work and the impact we create.

• Defining the product strategy and roadmap for your domain, aligning product initiatives with user needs and broader business objectives.
• Designing and running experiments together with analytics partners to validate hypotheses and inform product decisions.
• Collaborating closely with engineering, design, and other cross-functional teams to drive product development from concept to launch.
• Prioritising features and improvements based on customer insights, data analysis, and marketplace needs.
• Defining and tracking key product metrics to measure success, identifying opportunities, and continuously improving the product.
• Leading core product development processes, including sprint planning, backlog grooming, and stakeholder communication to ensure smooth delivery.

• You have proven experience as a Senior Product Manager or in a similar role, ideally in a fast-paced tech environment.
• You have demonstrated success in launching and scaling successful products in a similar domain.
• You have a strong understanding of product development methodologies (Agile, Scrum) along with experience in utilizing product management tools.
• Your strengths include excellent analytical and problem-solving skills, enabling you to analyze data, extract insights, and make data-driven decisions.
• Your communication in the English language and collaboration skills are exceptional, allowing you to effectively collaborate with cross-functional teams and influence stakeholders.
• Bonus: experience with B2B integrations / API platforms/developer tools, and working with enterprise partners and integration ecosystems.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

Inbank is a financial technology company with an EU banking license that connects merchants, consumers, and financial institutions on its next-generation embedded finance platform. Our financing solutions are seamlessly embedded into the shopping journeys of 6,000+ retailers, helping merchants grow their businesses while enabling customers to enjoy a frictionless shopping experience. Today, 440+ people work at Inbank across Estonia, Latvia, Lithuania, Poland, and the Czech Republic, building innovative financial solutions for the future of commerce.

As part of our growth ambitions, we are looking for a Commercial Growth Manager to join our Tallinn office and help drive strategic partnerships and new growth initiatives across our European markets.

Our Growth & Strategic Initiatives unit acts as Inbank’s internal growth engine — identifying new commercial opportunities, scaling high-potential partnerships, and accelerating strategic initiatives across the business.

In this role, you will operate at the intersection of new business development, strategic partnerships, and large-account growth. You will work with complex partners where success is driven by commercial creativity, disciplined execution, and strong partner activation. Your mission will be to identify, develop, and scale new growth initiatives while owning the commercial success and expansion of high-potential strategic accounts.

What you’ll be doing?

• Identifying and shaping new growth opportunities by developing new use cases and partnership models.
• Building and developing relationships with large strategic partners across multiple industries.
• Leading commercial negotiations and structuring win–win partnership agreements.
• Supporting the launch and scaling of new initiatives across selected European markets.
• Turning customer, partner, and market insights into commercial initiatives that drive growth.
• Driving partner performance, growth, and long-term retention.
• Contributing to pipeline management, forecasting, and commercial planning.
• Collaborating closely with product, risk, and operations teams to ensure initiatives are feasible and scalable.
• Coordinating internal stakeholders to ensure smooth execution and delivery.

Ideally, you’d have:

• Proven previous experience in commercial roles, business development, or strategic partnerships in a B2B environment.
• A strong track record of developing growth initiatives and new commercial opportunities.
• Experience managing large or strategic accounts and growing long-term partnerships.
• The ability to work across multiple markets and collaborate with cross-functional teams.
• Strong relationship management skills and the ability to influence senior partner stakeholders.
• The ability to combine strategic thinking with hands-on execution.
• A commercially sharp and data-driven mindset, with a pragmatic approach to problem solving.
• Excellent communication skills and confidence in commercial negotiations.

Why this role matters?

• A visible role in shaping Inbank’s strategic growth across multiple European markets.
• Real ownership and impact in developing new initiatives and growing key strategic partnerships.
• Direct exposure to senior stakeholders and decision-makers, both internally and externally.

What you’ll get in return?

• A competitive salary tailored to your experience, along with a comprehensive benefits package.
• Wellbeing support through sports compensation or additional health insurance to help you stay active and healthy.
• Extra vacation days after your third year, giving you more time to rest and recharge.
• A 6-week paid sabbatical after four years, recognising strong performance and long-term contribution.
• A dynamic and inspiring work environment where you’re encouraged to grow and take ownership of your work.
• Flexibility through a hybrid and autonomous way of working, built on trust and accountability.
• The opportunity to collaborate with talented international colleagues across multiple markets.
• Regular team events and additional perks that make work more enjoyable and help celebrate successes together. 

Sounds like a fit?

Apply, and our recruitment team will be in touch. If you’re unsure but curious, apply anyway - we’re happy to explore together.

 
    We’re looking for a Head of Operations Excellence to own and scale how Operations runs across Bolt’s Rides business. You’ll build the systems, standards, and automation that make our driver, fleet, and market operations faster, leaner, and more reliable, so Bolt can grow without adding complexity or cost. If you love turning strategy into simple, scalable execution, this role is for you.

 
 
    With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

    We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

    Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!
 

 
 
As Head of Operations Excellence, you will be responsible for building, scaling, and institutionalising world-class operational standards across Bolt’s Rides business. You will act as the system builder for Operations – defining how work gets done, how performance is measured, and how we reduce complexity as we expand into more markets.

You will turn multi-year strategic priorities into concrete, scalable operational programmes across drivers, vehicles, and fleets. Working closely with Product, Engineering, Growth Analytics, Finance, and Local Operations, you will drive a step-change in automation, cost efficiency, and execution quality across our core operational processes.

You will lead and develop a high-performing Operations Excellence team, set a high bar for planning and governance within Central Operations, and ensure that global standards are translated into clear, actionable expectations for local teams.
 

 
 

• Own the Operations Excellence domain within Central Operations, defining OKRs, success metrics, and execution cadence, and translating 3-year strategy and annual priorities into scalable operational programmes across 50+ countries and 600+ cities.
• Lead the design and automation of high-volume operational processes (e.g. driver, vehicle, and fleet onboarding; document and compliance renewals; market-level workflows) in close partnership with Product and Engineering, supporting a platform operating at €10B+ GMV scale.
• Drive step-change improvements in automation coverage, speed, and quality, systematically eliminating manual, fragmented, or market-specific processes that do not scale globally.
• Lead Operations-driven cost-efficiency initiatives across payroll productivity, customer support, and process-driven cost avoidance, with clear ROI logic, benefit tracking, and accountability.
• Bring structure and rigour to operational planning and execution through clear prioritisation frameworks, cross-functional dependency management, and quarterly execution and risk reviews at global scale.
• Enable and empower regional and country teams by translating central initiatives into clear local execution expectations, embedding them into regional plans, and building frameworks that scale globally without creating bottlenecks.

 
 

• You have 15+ years of progressive experience in Operations, Operations Excellence, Strategy & Operations, or similar roles within scaled tech, marketplace, or platform businesses, including leadership across multiple countries or regions.
• You hold an MBA or Master’s degree in Business, Economics, Engineering, Operations, or a related field (or equivalent experience leading at similar scope and complexity).
• You have a proven track record of driving automation, process redesign, and operational scaling in close partnership with Product, Engineering, and Analytics teams.
• You bring strong business and financial acumen, with hands-on experience building ROI logic, understanding unit economics, and making rigorous cost/benefit trade-offs for operational initiatives.
• You demonstrate exceptional structured thinking and problem-solving skills, comfortably moving between high-level strategy and hands-on execution in complex, ambiguous environments.
• You set a high bar for clarity, ownership, and delivery, with demonstrated experience leading high-performing teams, challenging the status quo, simplifying complexity, and acting as a credible partner to senior leaders.

 
 
    Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
 

 
 

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

 
  *Some perks may differ depending on your location and role.

CUSTOMER RETENTION STRATEGIST 

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.

In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.

You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.

As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.

You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
  
  

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Customer Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Customer Retention Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Customer Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

LIFECYCLE MARKETING STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are looking for a highly motivated and results-focused Lifecycle Marketing Strategist to join our team.

In this role at Common Thread Collective (CTC), you will serve as a key strategic leader, helping guide our clients toward long-term, scalable growth. Your mission is to ensure predictable and consistent revenue through lifecycle marketing initiatives—leveraging data-driven insights to create forecasts, shape strategic plans, and maintain reliable performance.  At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your responsibilities extend far beyond email execution—you act as a trusted partner to our clients in all areas of customer lifecycle strategy. You clearly articulate the reasoning behind our recommendations, bridging the gap between forecasts and the email, SMS, direct mail, and other lifecycle touchpoints we deploy. Your ability to explain the “why” strengthens client confidence and builds a deeper sense of partnership

You also serve as a dedicated champion of CTC’s distinctive lifecycle approach and the tools that power it.

As a Lifecycle Marketing Strategist, you lead with clarity and intention, ensuring that every initiative is executed with excellence and aligned with client goals

You are energized by complex challenges, take full ownership of outcomes, and commit to designing, refining, and scaling high-impact lifecycle marketing strategies. We operate with the mindset: “Everyday in Every Play, Count on Me”—meaning we uphold accountability, pursue mastery, and consistently deliver meaningful results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Lifecycle Marketing Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Lifecycle Marketing Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Lifecycle Marketing Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Strategist to join our team.

The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
  
  

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better retention strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.