Scale AI is seeking a highly skilled and motivated Mission Software Engineer to join our dynamic Federal Engineering team. As a part of this team, you will play a critical role in supporting Scale’s government customers by scoping and developing onsite solutions. Our scalable, high-performance platform is the foundation for these customer solutions, and your expertise will be instrumental in designing and implementing systems that can handle interactions with existing customer systems to help our products integrate into existing customer workflows.   

You will:

• Work directly with customers to understand their problems and translate those into features in Scale’s platform.
• Be open to >50% travel or relocation to a key customer geographic location.
• Collaborate with cross-functional teams to define and execute the vision for backend solutions, ensuring they meet the unique needs of government agencies operating in secure environments.
• Implement end-to-end data integrations, syncing customer’s data to Scale’s platform and back
• Deploy and maintain Scale software at customer sites
• Develop customer requested features and work closely with them to ensure that they win customer love.
• Build robust and reliable backend systems that can serve as standalone products, empowering customers to accelerate their own AI ambitions.
• Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions.
• This role will require an active TS/SCI security clearance or the ability to obtain a security clearance.

Ideally you have:

• Track record of success as a hybrid customer facing engineer, forward deployed software engineer, and ability to quickly adapt to different roles.
• Prior experience developing with Python and JavaScript, or other modern software languages. Familiarity with Node and React is a plus.
• Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes) is a plus
• Linux experience: Understanding of shell scripting, operating systems, etc
• Networking experience: Understanding of networking technologies, configuration  (ports, protocols, etc) 
• Data Engineering: Knowledge of ETL (Extract, Transform, Load) processes and experience in building data pipelines to integrate and process diverse data sources. Understanding of data modeling, data warehousing, and data governance principles
• Problem Solving: Strong analytical and problem-solving skills to understand complex challenges and devise effective solutions. Ability to think critically, identify root causes, and propose innovative approaches to overcome technical obstacles

Scale is a vital part of bringing AI-enabled technologies to the world, from autonomous driving to drones, robots, and large language models. For example, Scale works with the world's top self-driving car and robotics ML teams as well as the largest companies in the generative AI space. 

As our customer base is growing, you will be on the front lines of our field engineering efforts for our federal AI projects, having the opportunity to meaningfully impact millions of dollars in revenue by working closely with our largest public sector customers and ensuring that they become passionate, lifelong Scale customers.

Our Field Engineers ensure customers' experiences with Scale's technology are seamless and optimized to build a successful, long-term partnership. Field Engineers partner closely with Product, Engineering, and Operations to lead existing customers through building production-grade data pipelines. We do this by knowing our customer’s use-cases inside and out, and creating the tooling and documentation needed to scalably support their growth.

Field Engineers in general are experts on Scale's products and codebase, and have general technical knowledge on web development, using APIs, and working with large volumes of data. Field Engineers are strong relationship builders, great project managers, and always fun to work with. 

The ideal person is a software engineer generalist who enjoys working with clients directly, taking ambiguous requirements and issues, and quickly designing and building sustainable solutions in close collaboration with the Product and Engineering teams. This role is at the intersection of customer delivery, product, and engineering, giving you a breadth of experience and fully leveraging both sides of your brain. If this sounds like you, we invite you to apply!

You will:

• Implement end-to-end data integrations, syncing customer’s data to Scale’s platform and back
• Work closely with our customer’s engineering teams to optimize data pipelines, including providing input towards designing API endpoints and input/output schemas
• Design, develop and maintain playbooks, internal tools, Scale’s documentation and SDKs to quickly get customers set up for long-term success
• Partner with Software Engineers and Operations to remove any technical hurdles customers may face / Debug technical issues impacting delivery and own technical escalations coming from the customer
• Be accountable for the customer’s technical experience throughout their time with Scale
• Work with AEs and PMs to identify customer-specific feature requests
• Develop technical domain expertise in areas of Large Language Models, 2D Image Annotation, and working with API integrations
• Evangelize Scale and interact with customers at major events
• Have an active TS/SCI clearance

Ideally you'd have:

• Track record of success as a hybrid customer-facing engineer or similar function, wearing multiple hats along the way
• Prior technical hands-on experience working with clients in a pre or post-sales capacity to realize business goals
• Prior experience developing with Python and JavaScript, or other modern software languages
• Strong engineering background preferably in Computer Science, Mathematics, or other quantitative fields
• Strong project management and interpersonal skills
• Presentation skills with a high degree of technical credibility when speaking with executives and front-line engineers
• High level of comfort communicating effectively across internal and external organizations
• Intellectual curiosity, empathy, and ability to operate with high velocity

Nice to haves:

• Experience in AI
• Experience working in classified environments
• Previous experience as a technical go-to-market resource
• Understanding of DevSecOps principles, including secure software delivery, infrastructure as code, and continuous integration/deployment
• Hands-on knowledge of container orchestration with Kubernetes and experience with Helm charts for application deployment
• Experience automating infrastructure and configuration management using Ansible or similar tools

Priority Deadline: February 16th, 2026 (Applications will still be accepted after this date)

College Track is a comprehensive college completion program. Our students benefit from a 10‑year integrated program that helps them overcome obstacles on the path to a bachelor’s degree and a meaningful career. We offer academic, financial, and personalized support over 10 years to help students persist through college and graduate.

What began in 1997 with 25 students in East Palo Alto has grown into a national movement of more than 5,400 scholars and alumni who are driving change in their families, campuses, workplaces, and communities. Today, we operate 13 centers rooted in communities across California, Colorado, Louisiana, and the D.C. Metro Area, with our newest site opening in Baltimore, thanks to a bold partnership with the Baltimore Ravens, M&T Bank, and Baltimore City Public Schools. To learn more, please visit www.collegetrack.org. 

Our Impact

Our scholars are leaders on more than 300 college campuses nationwide, including at partner institutions like Middlebury College, Tulane University, Bowie State University, and the University of Maryland, Baltimore County. They graduate at rates that are three times the national average for first-generation students, proving what’s possible when talent meets opportunity. One year after college, 80 percent of our alumni are employed, and by age 30, they earn an average of $89,823—outpacing the national median and demonstrating the long-term economic mobility a bachelor’s degree unlocks.

These outcomes are the result of a deliberate approach that supports scholars to minimize student debt, secure paid internships, and reduce the need to work excessive hours while in school—ensuring they can focus on learning, leadership, and personal growth. By preparing our scholars to capture the full value of their degree, we position them to thrive in the 21st-century economy and lead lives of opportunity, choice, purpose, and power.

Our Values

At College Track, our values drive the way we do our work, and we look for individuals who share our passion. We blend an entrepreneurial spirit with our nonprofit roots, cultivating a dynamic culture where everyone's contributions are valued and encouraged. 

• COMMITMENT: With every choice and every decision, we center the 10-year promise. 
• PASSION: It is the fire that drives us, and we’re in it for the long haul.
• JOY: Energized by the hopes, ambitions, and growth of our scholars, we celebrate the impact of our community.
• AUTHENTICITY: What each brings to the table contributes to deep and trusting relationships.
• EXCELLENCE: Every day is better than the last, we’re always learning, always progressing, always evolving.

Position Overview 

The College Counselor & Advisor plays a central role in delivering on College Track’s 10-Year Promise by supporting scholars to navigate their postsecondary journeys with clarity, confidence, and purpose. This cross-functional role merges leadership development and college counseling into one position, responsible for both group facilitation and personalized advising. Reporting to the College Counseling Director, the College Counselor & Advisor works in close partnership with the Academic Advisor to co-lead the development and implementation of each scholar’s Consolidated Education Plan (CEP); a dynamic, multi-year roadmap that integrates academic progress, social-emotional growth, and postsecondary goals. 

The College Counselor & Advisor facilitates College Track’s LEAD curriculum and college readiness programming, helping scholars explore their purpose, develop leadership skills, and complete critical college access milestones. They also provide individualized college advising to a caseload of scholars, guiding them through the complex process of preparing for, applying to, and enrolling in and matriculating to college and a commitment to co-creating an integrated, scholar-centered experience in partnership with site teams and families. 

Primary Responsibilities 

LEAD Curriculum Facilitation and Individual Scholar Counseling 

o Deliver dynamic workshops and experiences across the five LEAD pillars: College Preparation, Career & Purpose, Social-Emotional Wellness, Academic Skills, and Financial Literacy. 

o Facilitate age-appropriate college access and leadership development content in group settings, integrating culturally responsive and trauma-informed practices. 

o Engage in ongoing intellectual preparation to adapt LEAD and college-readiness content to meet diverse scholar needs and contexts. 

o Leverage feedback and data to iterate and improve session delivery. 

o Provide 1:1 college counseling and case management for a caseload of scholars, supporting them through all aspects of the college access process, including application planning, financial aid, college fit and match, and enrollment decision-making. 

o Ensure scholars complete all required college milestones, including college visits, SAT/ACT, FAFSA/alternative site-based financial aid, personal statements, scholarship applications, and final college decisions. 

o Track and report on college readiness indicators to inform supports and interventions. 

o Maintain accurate records in College Track’s data systems to ensure timely, data-driven advising. 

• Cross-Functional Collaboration

o Partner with Academic Advisors, College Thrive team members, and other staff to ensure seamless phase transitions and holistic support. 

o Collaborate with school counselors, teachers, and community-based partners to build a coordinated network of support around each scholar. 

o Implement College Track’s national college and university partnerships strategy with fidelity under the direction of the College Counseling and Partnerships Strategy team 

o Partner with the College Access, Success, and Partnerships team to analyze matriculation and post-secondary scholar data in support of continuous improvement of our college counseling strategies 

o Collaborate with colleagues and instructional leaders to continuously improve curriculum implementation through reflective practice, peer feedback, and shared planning. 

• Consolidated Education Plan (CEP) Co-Ownership 

o Co-develop and maintain the CEP alongside the Academic Advisor, ensuring it reflects each scholar’s evolving academic, social-emotional, and postsecondary goals. 

o Support scholars in identifying their purpose, strengths, and support needs, both in school and in life, and integrate these into their CEP planning. 

o Coordinate regularly with Academic Advisors to align on scholar supports, college readiness benchmarks, and transition planning from high school into the College Thrive phase. 

o Facilitate structured scholar reflection and check-ins using the CEP as a tool for ongoing development. 

• Scholar Engagement and Development 

o Build strong, trusting relationships with scholars and families that foster identity, agency, and high expectations. 

• Other duties as assigned

Qualifications - First and foremost, the College Counselor & Advisor will be a fierce advocate for College Track’s mission to equip scholars confronting systemic barriers to earn a bachelor’s degree in pursuit of a life of opportunity, choice, purpose, and power. Additionally, candidates bring with them the following skills, experience, and knowledge: 

• Minimum 4-year college degree required; advanced degree or college counseling certification preferred. 
• Minimum 3–5 years of experience in college access, youth development, school counseling, or a related field; direct experience working with first-generation college-bound students preferred. 

• Proven success delivering college readiness advising, including FAFSA completion, financial aid literacy, personal statement coaching, and enrollment decision-making. 
• Strong facilitation and curriculum delivery skills with experience leading group-based workshops, particularly with high school youth. 
• Demonstrated ability to analyze scholar data (e.g., GPA, college access milestones, workshop attendance) to guide individualized and group advising. 
• Deep understanding of social-emotional development. 
• Willingness to work occasional evenings and weekends aligned to key program milestones (e.g., FAFSA nights, college decision events). 
• Physical Requirements: alternating between sedentary work that primarily involves sitting, standing, typing on a keyboard, manipulating a mouse to use a computer's operating system/internet, and more active work such as moving around an office environment, communicating with scholars/stakeholders, (conveying and receiving information), classroom management, far visual acuity, near visual acuity lifting/carrying/moving objects (20 pounds). 

Compensation and Benefits 

This position is full-time, hourly, with a full compensation range of $54,000.00 - $65,000.00 with the exact compensation depending on experience. All offers are dependent upon experience. However, as someone new to the role, you can expect an offer between $56,750.00 - $59,499.00 to ensure internal equity while leaving room for salary growth during your time in the position. 

College Track provides access to extensive benefits centered around three core areas of wellness: health care, work-life balance, and financial security. We believe time off is essential to success and provide up to 23 discretionary time off days (Sick and Vacation) in addition to 23 paid office closures and holidays in your first year of employment. Learn more about benefits here (bit.ly/JpBs22). 

What Else You Should Know 

This role is in-person Monday-Friday, 11am-7pm at our Baltimore Site.

While we hire great people from a wide variety of backgrounds, we especially encourage applicants who identify as first-generation college graduates to apply for open opportunities on staff. 

College Track is an equal-opportunity employer fully committed to achieving a diverse workforce. College Track does not discriminate based on race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression.

#LI-AT1

Per Scholas is seeking an IT Support instructor to become a member of our  Training Team. The ideal candidate is a detail-oriented, problem-solving individual with strong technical and instructional skills, demonstrates the ability to adapt quickly to a dynamic environment, and maintains a strong sense of accountability. To succeed in this role, candidates must be business-minded within our mission focus and excel in instructional delivery that meets clients’ and learners’ high expectations.

WHAT YOU’LL DO 

• Support instructor-led training that prepares students for entry-level to mid-level careers in IT Support. Responsibilities include daily instruction, assessment administration, attendance, one-on-one tutoring, daily evaluation and monitoring of individual student progress, addressing student violations with students in a consistent manner, and more
• Provide students with access to relevant resources for outside learning on technologies and study aids relevant to the curriculum
• Work closely with the team to identify student needs, provide the necessary support, establish individualized plans for student achievement, and participate in regular student-status meetings.
• Maintain and update Salesforce and/or our LMS with student grades, certification scores, and progress notes.
• Support and maintain the training curricula, syllabi, lesson plans, and other classroom materials. 

WHAT YOU’LL BRING TO US

Instructional Skill Sets

• 1-3 years of teaching or training experience 
• Strong technical background; able to grasp and convey highly technical subject matter
• Ability to respond clearly to live digital conversations via a digital engagement platform such as Zoom or an in-person training environment.
• Strong communication skills

Required Skill Sets 

• Proficient understanding of IT support fundamentals, including hardware, software, and networking concepts.
• Familiarity with operating systems such as Windows, MacOS, and Linux.
• Experience in troubleshooting common IT issues, including software installations, network configurations, and hardware malfunctions.
• Knowledge of IT security protocols and best practices.
• Ability to work with diverse IT tools and software like helpdesk ticketing systems, remote desktop tools, and hardware diagnostic utilities.
• Understanding of cloud computing platforms and services.
• Experience with mobile device management and troubleshooting.
• Familiarity with virtualization technologies.
• Knowledge of IT support and best practices and service level agreements (SLAs).
• Ability to stay updated with the rapidly evolving tech landscape.
• Commitment to ongoing professional development, applicable certifications, and coursework to stay current with rapidly evolving technology trends and advancements.

Preferred Skill Sets 

• Experience in diagnosing, repairing, and maintaining various computer hardware, including desktops, laptops, and peripheral devices.
• Ability to install, configure, and troubleshoot operating systems like Windows, Linux, and macOS, including knowledge of file systems, drivers, and system optimization.
• Experience in setting up and managing both wired and wireless networks, with a deep understanding of IP addressing, subnets, routing, and network troubleshooting tools.
• Experience in configuring, troubleshooting, and securing mobile devices across various platforms, including Android and iOS.
• Experience in setting up and managing Windows Server environments and roles such as Active Directory, DHCP, and DNS.
• Experience in designing and implementing Group Policy to manage user environments, system settings, and software installations across an organization.
• Experience in understanding and managing server storage solutions, including RAID configurations and different disk types.
• Experience in implementing backup strategies on Windows Server and restoring data or system states when necessary.

Professional Qualifications 

• Bachelor's degree (or equivalent practical/industry experience). 
• Strong technical aptitude (Google Sheets/Excel, Slides/PowerPoint, Salesforce, Slack, Zoom, etc.), project management, and organizational skills with detailed follow-through abilities. 
• Excellent written communication, presentation, and customer service skills.
• Solid understanding of business needs.
• Strong evaluation and data management skills.
• Prior knowledge or background in IT (if minimal, a desire and willingness to learn what’s needed) and a passion for technology is a plus.
• Bachelor’s degree in Information Technology, Computer Science, or a related field; Master’s degree preferred.
• Relevant industry certifications, such as CompTIA A+ (1200 Series) , Network+, or others.
• At least three years of experience in an IT support role.

Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
• You are data-driven, result-oriented, and a forward-looking catalyst for social change.
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
• You are a life-long learner.
• You are an effective communicator with strong oral and written skills. 
• You are tech-savvy and learn new tools quickly. 
• You are detail-oriented, with exceptional organizational management skills.
• You have strong public speaking and interpersonal skills. You are a motivator who is personable, approachable, and socially engaging. You can cultivate relationships and build rapport quickly and authentically with people from various professional and cultural backgrounds.
• You are adept at managing your time and balancing multiple projects and tasks.
• You stand behind our mission, believing that individuals from any community should have access to well-paying career positions and that talent should be recognized and recruited from diverse sources.

Compensation 

For this role specifically, we are targeting a salary range of $60,000 - $65,000, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.

LI#- Onsite 

Seneca Global Services, LLC is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings’ federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn.

At Seneca, our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs.  We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles at Seneca Holdings is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs.  We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

Seneca Global Services is seeking an MHS GENESIS Training Specialist to join our team in supporting our United States Coast Guard (USCG) client to provide End User Engagement (EUE) support across USCG clinics and sickbays. The successful candidate will work closely with end users to provide communication, knowledge management, training, and workflow coaching support.

A Public Trust clearance is required for this position and up to 25% travel may be required.

While this role is primarily remote, it may include up to 1-2 days weekly onsite at USCG clinics and sickbays. Candidates that live within commuting distance (up to 50 miles) of USCG facilities in the following locations are highly encouraged to apply: Yorktown, VA; Baltimore, MD; Miami, FL.

Responsibilities include, but are not limited to:

• Provide Electronic Health Record (EHR) end user training to USCG clinic/sickbay staff, both virtually and onsite, utilizing DHA training domains for training delivery. Training content will include the core EHR system, capability releases/upgrades, and new deployments, via instructor-led training (ILT), over-the-shoulder training, and optimization sessions.
• Assess newly assigned clinic/sickbay staff to determine training needs and assign MHS GENESIS/JOMIS solution suite role-based training tracks to end users based on the healthcare personnel requirements/responsibilities.
• Verify that CG personnel can access DHA materials on CGOne network and notify Government Training Lead of access issues.
• Provide workflow training support during deployment and sustainment phases of end-user adoption support.
• Ensure that each user demonstrates the skills and the abilities to use the system in accordance with the criteria required to successfully perform his/her specific role within MHS GENESIS/JOMIS.
• Educate end users on locating training and adoption resources, including instructions for requesting ad-hoc training sessions from a USCG trainer; DHA EHR University and JKO modules; online DHA resources, tip sheets and job aids; Learning Lives; USCG Homeplate SharePoint, etc.
• Train end users (and assist ad-hoc) on the process of submitting MHS GENESIS/JOMIS trouble tickets and provide training issue resolution support.
• Coordinate with designated clinic/sickbay representatives in filling end user training slots and strategically schedule training sessions to maximize resources and efficiently utilize training staff.
• Leverage DHA EHR University and other DHA training, adoption, and optimization resources to improve training delivery to CG healthcare staff.
• When DHA-provided content does not meet CG needs, design and develop curriculum content, coaching materials, and teaching aids as needed, compliant with CG Force Readiness Command (FORCECOM) policies and formats.
• Maintain expertise on MHS GENESIS and associated supporting applications (i.e., Joint Level Viewer (JLV), Patient Portal, reporting platforms (Health Data Intelligence, Discern, LightsOn, Advance), etc.)
• Adapt and customize JOMIS Roles 1 and 2 and JOMIS Operational Medicine Healthcare Solution Suites strategy and training and provide documentation to address Coast Guard needs, as needed.
• Assist with development and execution of a training approach that ensures all trainers and end users are educated and equipped with training materials to use routinely for sustainment training.
• Review all training materials for accuracy and relevancy based on curriculum and workflow and provide recommendations to the appropriate office for updates, as needed.
• Promote EHR optimization for each user’s role to support thorough, efficient documentation. Optimization should include personal configuration of workflow components (adding or removing), filters, continuous scrolling, and contextual view/split screen; Use of favorites and ensuring favorites are added to folders on Quick Orders Mpage; and sharing of favorites among team members.

Basic Qualifications:

• A minimum of five (5) years’ experience in supporting computer information systems training, tools, software installs, and upgrades; preparing classrooms, facilities, and necessary equipment for classes; delivering classroom instructor led, one-on-one, and structured on the job training.
• A minimum of two (2) years’ experience training personnel on Cerner Millennium Electronic Health Record or MHS GENESIS software.
• Cerner Millenium training certification.
• Strong interpersonal skills, effective verbal and written communication, and the ability to work professionally and effectively with stakeholders in a diverse community.
• Fluency in verbal and written English and English medical terminology and the ability to read, write, speak, and understand English fluently.
• United States (U.S.) citizenship.
• Ability to obtain and maintain at a minimum a Tier 1 NACI background investigation
• Ability to obtain a Common Access Card (CAC) as required.
• Ability to work professionally and effectively with stakeholders in a diverse community.
• Understanding of the unique informatics architecture of the military.
• Operational (deployment), clinical (i.e., RN or HM), and Electronic Health Record (EHR) system experience strongly preferred.

Seneca Global Services, LLC is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings’ federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn.

At Seneca, our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs.  We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles at Seneca Holdings is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs.  We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

Seneca Global Services is seeking an MHS GENESIS Training Specialist to join our team in supporting our United States Coast Guard (USCG) client to provide End User Engagement (EUE) support across USCG clinics and sickbays. The successful candidate will work closely with end users to provide communication, knowledge management, training, and workflow coaching support.

A Public Trust clearance is required for this position and up to 25% travel may be required.

While this role is primarily remote, it may include up to 1-2 days weekly onsite at USCG clinics and sickbays. Candidates that live within commuting distance (up to 50 miles) of USCG facilities in the following locations are highly encouraged to apply: Yorktown, VA; Baltimore, MD; Miami, FL.

Responsibilities include, but are not limited to:

• Provide Electronic Health Record (EHR) end user training to USCG clinic/sickbay staff, both virtually and onsite, utilizing DHA training domains for training delivery. Training content will include the core EHR system, capability releases/upgrades, and new deployments, via instructor-led training (ILT), over-the-shoulder training, and optimization sessions.
• Assess newly assigned clinic/sickbay staff to determine training needs and assign MHS GENESIS/JOMIS solution suite role-based training tracks to end users based on the healthcare personnel requirements/responsibilities.
• Verify that CG personnel can access DHA materials on CGOne network and notify Government Training Lead of access issues.
• Provide workflow training support during deployment and sustainment phases of end-user adoption support.
• Ensure that each user demonstrates the skills and the abilities to use the system in accordance with the criteria required to successfully perform his/her specific role within MHS GENESIS/JOMIS.
• Educate end users on locating training and adoption resources, including instructions for requesting ad-hoc training sessions from a USCG trainer; DHA EHR University and JKO modules; online DHA resources, tip sheets and job aids; Learning Lives; USCG Homeplate SharePoint, etc.
• Train end users (and assist ad-hoc) on the process of submitting MHS GENESIS/JOMIS trouble tickets and provide training issue resolution support.
• Coordinate with designated clinic/sickbay representatives in filling end user training slots and strategically schedule training sessions to maximize resources and efficiently utilize training staff.
• Leverage DHA EHR University and other DHA training, adoption, and optimization resources to improve training delivery to CG healthcare staff.
• When DHA-provided content does not meet CG needs, design and develop curriculum content, coaching materials, and teaching aids as needed, compliant with CG Force Readiness Command (FORCECOM) policies and formats.
• Maintain expertise on MHS GENESIS and associated supporting applications (i.e., Joint Level Viewer (JLV), Patient Portal, reporting platforms (Health Data Intelligence, Discern, LightsOn, Advance), etc.)
• Adapt and customize JOMIS Roles 1 and 2 and JOMIS Operational Medicine Healthcare Solution Suites strategy and training and provide documentation to address Coast Guard needs, as needed.
• Assist with development and execution of a training approach that ensures all trainers and end users are educated and equipped with training materials to use routinely for sustainment training.
• Review all training materials for accuracy and relevancy based on curriculum and workflow and provide recommendations to the appropriate office for updates, as needed.
• Promote EHR optimization for each user’s role to support thorough, efficient documentation. Optimization should include personal configuration of workflow components (adding or removing), filters, continuous scrolling, and contextual view/split screen; Use of favorites and ensuring favorites are added to folders on Quick Orders Mpage; and sharing of favorites among team members.

Basic Qualifications:

• A minimum of five (5) years’ experience in supporting computer information systems training, tools, software installs, and upgrades; preparing classrooms, facilities, and necessary equipment for classes; delivering classroom instructor led, one-on-one, and structured on the job training.
• A minimum of two (2) years’ experience training personnel on Cerner Millennium Electronic Health Record or MHS GENESIS software.
• Cerner Millenium training certification.
• Strong interpersonal skills, effective verbal and written communication, and the ability to work professionally and effectively with stakeholders in a diverse community.
• Fluency in verbal and written English and English medical terminology and the ability to read, write, speak, and understand English fluently.
• United States (U.S.) citizenship.
• Ability to obtain and maintain at a minimum a Tier 1 NACI background investigation
• Ability to obtain a Common Access Card (CAC) as required.
• Ability to work professionally and effectively with stakeholders in a diverse community.
• Understanding of the unique informatics architecture of the military.
• Operational (deployment), clinical (i.e., RN or HM), and Electronic Health Record (EHR) system experience strongly preferred.

Seneca Global Services, LLC is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings’ federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn.

At Seneca, our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs.  We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles at Seneca Holdings is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs.  We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

Seneca Global Services is seeking an MHS GENESIS Training Specialist to join our team in supporting our United States Coast Guard (USCG) client to provide End User Engagement (EUE) support across USCG clinics and sickbays. The successful candidate will work closely with end users to provide communication, knowledge management, training, and workflow coaching support.

A Public Trust clearance is required for this position and up to 25% travel may be required.

While this role is primarily remote, it may include up to 1-2 days weekly onsite at USCG clinics and sickbays. Candidates that live within commuting distance (up to 50 miles) of USCG facilities in the following locations are highly encouraged to apply: Yorktown, VA; Baltimore, MD; Miami, FL.

Responsibilities include, but are not limited to:

• Provide Electronic Health Record (EHR) end user training to USCG clinic/sickbay staff, both virtually and onsite, utilizing DHA training domains for training delivery. Training content will include the core EHR system, capability releases/upgrades, and new deployments, via instructor-led training (ILT), over-the-shoulder training, and optimization sessions.
• Assess newly assigned clinic/sickbay staff to determine training needs and assign MHS GENESIS/JOMIS solution suite role-based training tracks to end users based on the healthcare personnel requirements/responsibilities.
• Verify that CG personnel can access DHA materials on CGOne network and notify Government Training Lead of access issues.
• Provide workflow training support during deployment and sustainment phases of end-user adoption support.
• Ensure that each user demonstrates the skills and the abilities to use the system in accordance with the criteria required to successfully perform his/her specific role within MHS GENESIS/JOMIS.
• Educate end users on locating training and adoption resources, including instructions for requesting ad-hoc training sessions from a USCG trainer; DHA EHR University and JKO modules; online DHA resources, tip sheets and job aids; Learning Lives; USCG Homeplate SharePoint, etc.
• Train end users (and assist ad-hoc) on the process of submitting MHS GENESIS/JOMIS trouble tickets and provide training issue resolution support.
• Coordinate with designated clinic/sickbay representatives in filling end user training slots and strategically schedule training sessions to maximize resources and efficiently utilize training staff.
• Leverage DHA EHR University and other DHA training, adoption, and optimization resources to improve training delivery to CG healthcare staff.
• When DHA-provided content does not meet CG needs, design and develop curriculum content, coaching materials, and teaching aids as needed, compliant with CG Force Readiness Command (FORCECOM) policies and formats.
• Maintain expertise on MHS GENESIS and associated supporting applications (i.e., Joint Level Viewer (JLV), Patient Portal, reporting platforms (Health Data Intelligence, Discern, LightsOn, Advance), etc.)
• Adapt and customize JOMIS Roles 1 and 2 and JOMIS Operational Medicine Healthcare Solution Suites strategy and training and provide documentation to address Coast Guard needs, as needed.
• Assist with development and execution of a training approach that ensures all trainers and end users are educated and equipped with training materials to use routinely for sustainment training.
• Review all training materials for accuracy and relevancy based on curriculum and workflow and provide recommendations to the appropriate office for updates, as needed.
• Promote EHR optimization for each user’s role to support thorough, efficient documentation. Optimization should include personal configuration of workflow components (adding or removing), filters, continuous scrolling, and contextual view/split screen; Use of favorites and ensuring favorites are added to folders on Quick Orders Mpage; and sharing of favorites among team members.

Basic Qualifications:

• A minimum of five (5) years’ experience in supporting computer information systems training, tools, software installs, and upgrades; preparing classrooms, facilities, and necessary equipment for classes; delivering classroom instructor led, one-on-one, and structured on the job training.
• A minimum of two (2) years’ experience training personnel on Cerner Millennium Electronic Health Record or MHS GENESIS software.
• Cerner Millenium training certification.
• Strong interpersonal skills, effective verbal and written communication, and the ability to work professionally and effectively with stakeholders in a diverse community.
• Fluency in verbal and written English and English medical terminology and the ability to read, write, speak, and understand English fluently.
• United States (U.S.) citizenship.
• Ability to obtain and maintain at a minimum a Tier 1 NACI background investigation
• Ability to obtain a Common Access Card (CAC) as required.
• Ability to work professionally and effectively with stakeholders in a diverse community.
• Understanding of the unique informatics architecture of the military.
• Operational (deployment), clinical (i.e., RN or HM), and Electronic Health Record (EHR) system experience strongly preferred.

Responsibilities

• Develop and execute a territory-level go-to-market strategy focused on growing our SUD program
• Build deep, trust-based relationships with higher and lower level of care SUD referral partners
• Conduct in-field outreach 4-5 days per week, meeting with referral partners to educate them about Charlie Health’s SUD programs and services
• Identify barriers to treatment and collaborate with referral sources to improve access to care for individuals in need
• Collect and synthesize partner feedback to refine messaging, positioning, and execution.
• Collaborate with leadership and cross-functional teams to continuously improve the SUD growth motion.
• Partner with internal teams to create tailored engagement strategies that resonate with SUD care providers and support long-term collaboration
• Represent Charlie Health in both community settings as well as  industry events, conferences, and educational sessions to promote awareness of our SUD program
• Gather and synthesize feedback from partners and stakeholders to refine marketing, operational, and product strategies
• Work cross-functionally with marketing, clinical, operations, and analytics teams to achieve growth goals within the SUD channel

Requirements

• Must be based in the Baltimore, MD area
• Willingness to travel extensively around the Baltimore, MD area
• 4+ years of proven sales or business development experience
• Experience in healthcare or behavioral health outreach preferred
• Familiarity with the SUD treatment ecosystem and community ties preferred
• Demonstrated ability to build relationships, educate stakeholders, and foster collaboration
• Exceptional interpersonal, communication, and organizational skills
• Strong project management skills, with a knack for managing details in a dynamic environment
• Experience with Microsoft Office, Teams, and Salesforce is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $70,000 and $90,000 per year at the commencement of employment. In addition to base compensation, this role offers an uncapped target performance-based bonus with overall expected compensation will be between $94,000 and $114,000. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations.

Responsibilities

• Develop and execute a territory-level go-to-market strategy focused on growing our SUD program
• Build deep, trust-based relationships with higher and lower level of care SUD referral partners
• Conduct in-field outreach 4-5 days per week, meeting with referral partners to educate them about Charlie Health’s SUD programs and services
• Identify barriers to treatment and collaborate with referral sources to improve access to care for individuals in need
• Collect and synthesize partner feedback to refine messaging, positioning, and execution.
• Collaborate with leadership and cross-functional teams to continuously improve the SUD growth motion.
• Partner with internal teams to create tailored engagement strategies that resonate with SUD care providers and support long-term collaboration
• Represent Charlie Health in both community settings as well as  industry events, conferences, and educational sessions to promote awareness of our SUD program
• Gather and synthesize feedback from partners and stakeholders to refine marketing, operational, and product strategies
• Work cross-functionally with marketing, clinical, operations, and analytics teams to achieve growth goals within the SUD channel

Requirements

• Must be based in the Baltimore, MD area
• Willingness to travel extensively around the Baltimore, MD area
• 4+ years of proven sales or business development experience
• Experience in healthcare or behavioral health outreach preferred
• Familiarity with the SUD treatment ecosystem and community ties preferred
• Demonstrated ability to build relationships, educate stakeholders, and foster collaboration
• Exceptional interpersonal, communication, and organizational skills
• Strong project management skills, with a knack for managing details in a dynamic environment
• Experience with Microsoft Office, Teams, and Salesforce is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $70,000 and $90,000 per year at the commencement of employment. In addition to base compensation, this role offers an uncapped target performance-based bonus with overall expected compensation will be between $94,000 and $114,000. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations.

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in Baltimore County, MD
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $70,000 and $85,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in Baltimore County, MD
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $70,000 and $85,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

The Business Operations Specialist provides leadership and strategic oversight for all financial management, contract administration, procurement, quality control, and administrative activities related to government contracts. This is a hybrid role based in Woodlawn, MD, with 40% onsite work.

The Work:

• Reporting to the Program Director, this supervisory role guides team members in maintaining contractual obligations and compliance with federal regulations.
• A successful candidate will manage core PMO governance and administration, including invoicing, reporting, document quality, systems management, onboarding/offboarding, audit compliance, and serve as the program’s primary support contact.
• The position requires exceptional leadership skills and comprehensive knowledge of government contracting provisions to effectively direct staff and operations.
• Governance includes coordinating program-wide risk and issue management, driving regular reviews and supporting mitigation strategies.
• Utilize superior communication skills to oversee the delivery of complex issues, reports, and deliverables to government counterparts while providing strategic direction across organizational components.
• In this leadership position, the Business Operations Specialist directs the evaluation and optimization of existing procedures and processes to increase program efficiency and address contractual issues.
• The specialist supervises the coordination of task order changes including proposal pricing, financial forecasting and scheduling, and budgeting while directing government-compliant invoicing and accurate labor reporting processes.
• This role involves providing daily supervision of the Business Operations Staff and overseeing the creation and maintenance of program reporting mechanisms for each contract year.
• The specialist leads coordination efforts with customer agencies for all onboarding and security requirements, including security clearance documentation.
• As a senior team member, the specialist supervises the technical liaison functions between the company and federal agencies, guiding staff in maintaining comprehensive documentation of all contract activities.

Here’s What You Need:

• Must be able to obtain and maintain a Public Trust clearance
• 10 + years of experience supporting procurement, business operations, or contract management for a large civilian agency
• 10 + years of experience with Federal Acquisition Regulation (FAR) and government contracting provisions
• 10 + years of experience in federal business operations and contracts management
• 10 + years of supervisory experience in evaluations of procedures, processes, and systems; financial analysis and government-compliant invoicing; personnel security and onboarding processes with federal agencies
• 10 + years of experience directing task order changes and budget management
• 10 + years of experience overseeing analytical studies and report preparation with charts and graphs
• Bachelor's Degree
• This is a hybrid role based in Woodlawn, MD, with 40% onsite work

Bonus Points If You Have:

• Previous experience as a federal employee in contracting, security management, or business operations
• PMP (Project Management Professional) Certification
• Federal Acquisition Certification or similar credentials
• MBA or similar credentials
• Experience as a Contracting Officer or Contracting Specialist

#clearancejobs

About Us

Your Impact

Axon is transforming public safety through technology, and our people are at the heart of that mission. As a Senior Compensation Analyst, you’ll play a key role in shaping how we attract, reward, and retain top talent globally. You’ll partner across HR, Talent Acquisition, and business leadership to design and implement data-driven compensation strategies that support Axon’s growth and performance culture. In this role, you’ll blend analytical rigor with creative problem-solving — using tools like AI, automation, and advanced data visualization to modernize how we deliver compensation insights. You’ll help scale our global Total Rewards programs, ensure equity and competitiveness, and contribute directly to our mission to protect life.

Location: This role will require relocation to Boston and being in the office 4 days per week (Tuesday-Friday)

Office Location: 

• Boston: 131 Dartmouth Street, Boston, MA, 02116

What You’ll Do

• Serve as the Compensation Partner for a specific line of business, collaborating closely with that vertical’s HR Leader to advise on all compensation-related topics, including offers, promotions, pay structures, and retention strategies.
• Own and lead major compensation programs such as Axon’s annual pay equity analysis, year-end compensation cycle, and/or XSP stock processes, ensuring rigor, equity, and flawless execution.
• Design, develop, and communicate global compensation programs that are market-competitive, scalable, and aligned to Axon’s business strategy.
• Conduct job evaluations, job leveling, and provide salary recommendations ensuring internal equity and external competitiveness across all regions.
• Partner with HR Business Partners and Talent Acquisition on complex internal and external offers; guide leaders with clear compensation storytelling and market context.
• Lead or support key annual processes — including salary planning, incentive design, and equity reviews — partnering with HRIS, Payroll, and Stock teams.
• Use AI and automation tools to improve compensation analytics, streamline reporting, and enhance decision-making — e.g., building dashboards, modeling market trends, and summarizing data-driven insights.
• Contribute to the development and governance of Axon’s job architecture, career frameworks, and pay structures that reward performance and impact.
• Analyze effectiveness and competitiveness of existing programs and model alternative scenarios to support business planning.
• Manage compliance with relevant pay regulations and maintain audit-ready documentation for global programs.

What You Bring

• Bachelor's in analytical fields such as finance, accounting, business administration, or economics
• 4-6 years of progressive compensation and/or HR partner experience with increasing levels of responsibility orchestrating end-to-end compensation offerings from innovative strategy and design to effective implementation and continuous improvement, with a focus on automated solutions and the employee experience.
• Advanced analytical (Excel) and problem-solving skills
• Proficient with Microsoft Word and PowerPoint
• Experience managing highly complex projects
• Excellent time management
• Strong interpersonal and communication (written and verbal) skills
• International compensation experience is a plus
• Exposure to and/or interest in Benefits projects

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices 

AI Demand Innovation Specialist 

 
The Opportunity  
 
We're looking for an AI Demand Innovation Specialist to join our team in Toronto as part of our Sales function. The AI Demand Innovation Specialist will play a critical role in optimizing our sales AI-powered technology stack & it’s integrations, supporting Sales team pipeline campaigns, and enabling data-driven decision-making across the revenue organization.  

This role requires significant experience with Salesforce, HubSpot (Marketing & Sales Hub), other GTM technologies, and the ability to partner with sales, marketing and RevOps stakeholders to drive operational excellence. This is an exciting opportunity for a detail-oriented, tech-savvy individual who is passionate about building scalable processes, leveraging AI, and bridging the gap between sales & marketing. You’ll have the chance to shape how we utilize tools, data, and AI-automation to accelerate growth. 
 
What You Will Do: 
 
In this role, you’ll support and enhance our Sales support infrastructure to ensure the effectiveness of our demand generation and revenue programs. Responsibilities include: 
 

• Support, optimize, and troubleshoot various Sales tooling & it’s AI capabilities, ensuring team members can work effectively. 

• Build, maintain, and optimize AI workflows, lead flows, and scoring frameworks to improve funnel health. 

• Maintain integrations between HubSpot, Salesforce, and other tools to ensure data accuracy and consistency. 

• Enable AI-supported campaign execution by aligning marketing signals with sales actions. 

• Partner with the Marketing & Demand Generation teams to support campaign execution  

• Work with RevOps to build performance reporting, including pipeline attribution and ROI analysis. 

• Assist with data hygiene projects across various data sources, ensuring accurate lead, contact, and account information. 

• Identify opportunities for process improvements and automation across the Sales function. 

• Partner with Sales Operations to align on lead routing, qualification, and reporting. 

Who You Are: 
 

• 3+ years of hands-on Sales or Marketing Operations experience, with expert-level HubSpot (Marketing Hub), Salesforce, and AI knowledge. 

• Proven ability to deploy AI-powered automation across GTM workflows (lead routing, enrichment, follow-ups, task creation), CRM integrations (Salesforce), and Sales engagements. 

• Experience using AI for pipeline analysis, forecasting support, and deal risk identification 

• Deep understanding of lead management, scoring, routing, and pipeline development. 

• Experience with BI/reporting tools is a plus. 

• Experience with basic coding/scripting (SQL, Python, Javascript, APIs (Postman), Version Control (Git) is a plus. 

• Strong written and verbal communication skills to effectively collaborate internally with colleagues and externally with clients. 

• Team player with a genuine desire to contribute to the overall success of the entire team.  

The Opportunity  

The Director, Amazon Partnerships is a strategic business leader responsible for elevating and scaling Flywheel's partnership with Amazon. This role sets the vision and strategy for how Flywheel collaborates with Amazon, from co-selling opportunities to joint go-to-market initiatives and leads cross-functional teams to execute against that strategy. You'll serve as Amazon's primary strategic partner contact, driving mutual growth, deepening integration, and ensuring Flywheel remains Amazon's most trusted and preferred partner. 

What You Will Do: 

Partnership Strategy & Leadership 

• Develop and execute the comprehensive Amazon partnership strategy; lead strategic relationship planning with Amazon leadership and identify high-impact opportunities 
• Define organizational structure and resource allocation; build and lead a high-performing team focused on Amazon opportunities 
• Serve as the senior strategic point of contact for Amazon executives and key stakeholder teams 

Growth & Execution 

• Own partnership revenue targets; coordinate cross-functional teams to pursue and execute co-selling and joint business opportunities 
• Lead partner events, enablement sessions, and co-marketing initiatives; develop thought leadership and differentiated value propositions 
• Track partnership health metrics and report regularly on progress against goals, wins, and growth opportunities

Who You Are: 

• 7+ years of experience in strategic partnership management, business development, or account leadership, ideally with Amazon or major digital marketplace partners 
• Proven ability to develop and execute partnership strategy with measurable revenue and growth impact 
• Demonstrated experience building and leading high-performing teams 
• Excellent executive presence and relationship-building skills with C-suite and senior stakeholder audiences 
• Strong analytical and data-driven mindset with comfort owning KPIs, revenue targets, and partnership health metrics 
• Strategic thinker with ability to balance long-term partnership vision with near-term execution and results 
• Exceptional communication and interpersonal skills with strong cross-functional collaboration abilities 
• Ability to thrive in a fast-paced, dynamic environment and manage multiple strategic priorities simultaneously 

This position is commission eligible.  

The Opportunity  

We are looking for a Business Development Director to join our North American New Business team in selling Flywheel’s service offerings to some of the world’s largest brands. This role focuses particularly on our Content Operations – this service produces content & creatives that help elevate brand visibility and drive conversions.  

As a Business Development Director, you will develop and execute a consultative sales strategy within an assigned territory to drive revenue growth with leading brands. You will work in partnership with the pre-sales and marketing teams to prospect and engage relevant stakeholders within targeted brands to develop opportunities across all relevant services and markets, managing these throughout the sales process until completion. This role would be a great fit if you have previous experience in sales, a high attention to detail and organizational skills, and exceptional communication skills to collaborate effectively with internal and external stakeholders across all levels. 

What You Will Do: 

• Be responsible for revenue growth to goal for a specific territory of targeted brands for Flywheel’s Content Operations offerings. 
• Act as a subject matter expert in Flywheel’s Content Operations capabilities (e.g., product copy, rich media, imagery, content health and compliance, content syndication, localization) and how these solve client pain points and drive measurable business outcomes. 
• Actively prospect and develop a qualified new business pipeline 
• Manage complex sales-cycles from initial customer engagement to closed sales  
• Participate in end-to-end business planning; you will build comprehensive pitch decks and defend through proof points to effectively communicate Flywheel’s capabilities and service offerings in support of client needs 
• Manage accurate lead, pipeline, and forecast reporting on a regular basis  
• Collaborate with pre-sales and product marketing to create join demand generation strategies and potential use cases to engage prospective clients  
• Collaborate with the Client Services team to ensure we have command of the value proposition for all products and services, as well as current trends, and market demands. Possess the ability to communicate to prospective Clients how we can help their business challenges and promote growth 
• Attend networking events to promote Flywheel solutions and identify potential future clients 
• Have a pulse and opinion on industry news, translate macro trends into tailored recommendations and actions for clients  

Who You Are: 

• You have 7+ years of sales experience, selling mid-market to enterprise solutions into large companies (experience selling retail media/CPG would be an asset) 
• You have experience managing external relationships to meet mutually beneficial goals; speaking with executives of different levels of an organization comes naturally to you 
• You have a comprehensive understanding of the end to ends sales process 
• You thrive in a fast-paced environment and have a highly motivated hunter mentality 
• You are a strong communicator, naturally curious, and genuinely care about client outcomes 
• You have a solutions-oriented mindset and thrive in ambiguity and figuring out solutions and processes to complex problems 
• You feel comfortable analyzing dashboards and utilising spreadsheets using Microsoft Excel formulas and pivot tables to extract and clearly communicate insights from murky data 
• You have a bias for action with a scrappy willingness to roll up your sleeves and go the extra mile to persist and get the job done 
• You have a sense of ownership complemented by strong organization skills and a keen eye for detail 
• You can effectively lead and manage project the ability to efficiently prioritise and execute projects 
• You are a team player with a genuine desire to contribute to the overall success of the entire team 
• You are able to travel as needed 

This position is commission eligible.  

POSITION TITLE: Manager, Talent Solutions

LOCATION: Chicago, Cincinnati, Columbus, Detroit, Indianapolis, St Louis, Greater Boston, Bronx, Newark NJ, Philadelphia, Pittsburgh, Atlanta, Baltimore, Charlotte, NCR, Orlando, Dallas, Denver, Phoenix, Houston, Los Angeles, Seattle. 

REPORTS TO: Managing Director

WHO WE ARE LOOKING FOR:

Per Scholas seeks a Manager, Talent Solutions to cultivate a pipeline of employers that can hire multiple Per Scholas graduates for IT jobs.  The role is a unique opportunity to raise awareness about Per Scholas in the business and employer community and build sustainable talent pipelines between employers and our graduates.  

The successful candidate will have strong marketing, sales, and business development experience, preferably in technology, talent acquisition, and human resources. Success in this role will be measured by achieving 100+ employment opportunities annually and meeting the team’s monthly and yearly talent placement goals.

WHAT YOU’LL DO :

• Develop a new enterprise-level employer business development strategy with internal and external stakeholders. This will include sector and occupational analysis and informational interviews with existing employer partners and Per Scholas colleagues.
• Cross-sell other options for engagement with Per Scholas, including customized training opportunities and training and development services
• Analyze new trends and opportunities within the industry that will help you develop and maintain a strong understanding of the market and our competitors.
• Implement a local, enterprise-level strategy to sustainably secure 5-10 employer accounts who will commit to 7 or more hires annually across multiple business lines, focusing on job placements in IT support, software engineering,  cybersecurity, and entry-level cloud roles. This will include an entire sales cycle from networking and prospecting through initial stage relationship management to successfully landing and fulfilling a volume job order, with high employer satisfaction.
• Build professional, working, and consultative relationships with clients within Metro Atlanta by developing a nuanced understanding of the industry's unique client/business needs.
• Work closely with the Director of Talent Solutions, career coach, and instructors to ensure students are matched to appropriate job opportunities.
• Manage accounts to provide the highest level of customer satisfaction
• Maintain real-time records in CRM (Salesforce.com) and active communication with clients
• Additional tasks and projects assigned by your direct manager. 

WHAT YOU’LL BRING TO US:

Professional Qualifications

• A bachelor’s degree (or equivalent relevant experience) and at least two years of Talent Acquisition, Sales, Human Resources, or Business Development experience, with a proven track record of closing multiple deals leading to repeat clients or an equivalent combination of education and experience.
• Experience presenting to senior executives (C-Level), operational managers as well as technical and non-technical staff
• Success in leading and executing the sales process with expert sales, organizational, business, and professional skills
• Consultative selling and relationship management skills to drive results with clients
• Expert business knowledge to understand the business needs that drive clients to hire Per Scholas graduates
• A deep understanding of the IT industry’s talent/workforce needs, current staffing, and future growth trends, as well as connections within the employer landscape in the Atlanta area
• Demonstrated creativity in the development of solutions to diverse customer needs, including requirements documents, statements of work, and contracts
• Track record of excellent relationships with partners and executives

Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
• You are data-driven, result-oriented, and a forward-looking catalyst for social change.
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
• You are an effective communicator with excellent written, presentation, and public speaking skills.
• You are highly organized and detail-oriented, able to manage multiple tasks and projects with consistent follow-through. 
• You are self-directed, analytical, and comfortable making decisions to adapt strategies and processes based on current conditions.
• You are tech-savvy and enjoy keeping current on trends
• You stand behind our mission, believing that individuals from any community should have access to well-paying career positions and that talent should be recognized and recruited from diverse sources.

For this role specifically, we are targeting a salary of 55,000 with a range between $50,000 and $60,000. The salary difference is typically determined by several factors, including geography in which the selected candidate resides and alignment with qualifications and experience.

About the Job:

The Banner seeks a Deputy Editor to serve as the newsroom’s second-in-command and a key manager of our journalistic, cultural and operational success. The Deputy Editor will help lead news-reporting desks for one of the nation’s most exciting and ambitious nonprofit media organizations, ensuring that this Pulitzer-winning newsroom continues to produce impactful, sustainable and urgent news.

This editor knows a good story. Excellent news judgment and editing ability are a must. The Deputy Editor lives and breathes local news and believes that kind and effective management is a necessary ingredient for impactful journalism. The right candidate has a lifelong passion for fair and independent journalism that corrects wrongs, delights readers, and earns non-traditional news consumers. A desire to experiment and occasionally fail is a must. The Deputy Editor will play a central role in cementing The Banner as Maryland’s No. 1 news source, ensuring that our daily journalism aligns with long-term audience goals. This position is designed for a experienced editor with the desire and potential to grow into executive leadership. The role reports to the Editor in Chief.

What You’ll Do:

• Operationalize the strategic vision for covering news in one of America’s most diverse and interesting cities by emphasizing impactful enterprise reporting, urgent breaking news and must-have service journalism
• Articulate coverage priorities and how they align with newsroom goals for growing audiences and producing journalism that matters to people in Maryland
• Initiate and organize long-range planning on critical topics with creativity and precision
• Ensure that employees are being managed with respect and kindness, and play a key role in helping to develop career pathways for successful employees
• Proactively develop future leaders, mentoring and coaching staff
• Help recruit, train and develop a diverse team of journalists
• Embrace and model a change-positive and business-savvy culture that puts excellent journalism and audience service at the forefront of what we produce
• Serve as the 2 to the editor in chief and occasionally represent The Banner at public events

What You’ll Bring:

• 15 years of experience managing and inspiring other journalists, particularly other editors
• Impeccable journalistic integrity, editorial judgement and text-editing skills
• Demonstrated track record overseeing and editing impactful investigative stories
• Modern understanding of digital journalism, including applicable metrics, off-platform strategies and audience-engagement techniques
• Ability to manage several projects concurrently and communicate across multiple divisions while keeping senior management informed of any potential issues
• Crystal clear communication skills, both oral and written
• An entrepreneurial and collaborative spirit with coworkers inside the newsroom, in other departments and external partners
• Experience quickly and clearly setting coverage priorities to respond to the news
• Demonstrated commitment and ability to contribute an equity lens to every aspect of people management and news coverage
• Willingness to live in or relocate to Baltimore City, or the counties of Baltimore, Howard and Anne Arundel

Salary Range: $190,000 - $230,000 Individual pay may vary from the target range and is determined by several factors including experience, internal pay equity, and other relevant business considerations. We constantly review all teammate pay to ensure a great compensation package that is fair and equal across the board.

Our amazing benefits include:

• Flexible Paid Time Off
• Retirement savings - 401K plan offered through Human Interest, with a company match
• Student Loan Debt Repayment Assistance for qualified employees
• Full health benefits - medical, dental, vision, prescription, FSA/HSA., and coverage for family/dependents
• Sick Leave eligible for rollover 
• Commuter Benefits
• 11 Paid National Holidays
• Employee Assistance Program
• Generous Parental Leave
• Company paid access to a wellness platform to support mental, financial and physical wellbeing

Application Submission:

Please include a cover letter and résumé. In your cover letter, please highlight how your career experience maps to this role.

Our Core Values:

• Do what’s right. Honesty, morality, respect and the mission guide our actions and decisions. By doing the right thing, we inspire others to believe.
• Work together. We collaborate to create something special. Together we challenge assumptions, trust each other, take risks, and foster transparent and direct communication.
• Listen to be heard. Our stories are trustworthy. They are inspired by and created for our readers. Their story is our story. Communities are at the center of our journalism, and everything we do.
• Deliver impactful results. Acting as one accountable team and driven by an entrepreneurial spirit, we deliver bold and innovative results. We act fast, execute and learn. We celebrate great outcomes.
• Be inclusive. We celebrate the uniqueness of each individual and act by curating a culture that leverages diverse perspectives as the key to fulfilling our mission. The Banner is for all of us.

 The Venetoulis Institute for Local Journalism embraces diversity and inclusion, and we are wholeheartedly committed to being proactive in inspiring a culture of inclusion across our organization. We are dedicated to establishing an organization that reflects the fundamental respect for different ways of working and living, and we assure every employee the opportunity to reach their full potential.

We are dedicated to providing reasonable accommodations to applicants with disabilities throughout the recruitment process. If you require accommodation due to a disability to participate in the application process, please contact careers@thebanner.com to request accommodation. Reasonable accommodations may include, but are not limited to, adjustments in the application process, modifications or assistance regarding job interviews, and accommodations to enable access to our facilities. We appreciate the value that individuals with disabilities bring to our workforce and encourage applicants with disabilities to disclose their needs for accommodation to facilitate a smooth and inclusive recruitment experience.