Description:

The Assurance, Risk, and Compliance (“ARC”) Initiatives team at MongoDB owns the strategy, governance, and delivery of our most critical cross-functional risk and compliance initiatives. We design and execute programs that support compliance audits, risk assessments, employee awareness and enablement, and the implementation of common control frameworks, along with consistent operating cadences that align key stakeholders, accelerate decision making, and drive the execution of initiatives that reinforce MongoDB’s assurance, risk management, and compliance objectives. We define and track key metrics and deliver clear and timely, executive reporting to provide transparency, measure progress, and ensure lasting operational resilience and governance.

We serve as the central coordination point for ARC-wide initiatives, connecting Product, Engineering, Security, and Legal teams around clear priorities, milestones, and outcomes. Our focus is on building scalable governance structures, defining decision-making frameworks, and establishing repeatable ways of working so that complex efforts can be executed consistently across the team.

The Policy Program Manager is a mid-to-senior level individual contributor role responsible for leading the development and operationalization of policies and procedures aligned to established control frameworks. You will drive end-to-end ownership of policy lifecycle management, from drafting and review through implementation and ongoing maintenance, while coordinating inputs across teams to ensure accuracy, consistency, and adoption. Additionally, you will lead documentation standardization efforts, facilitate stakeholder reviews, and perform gap analyses to continuously strengthen and mature our ARC policy framework.

Responsibilities:

• Lead the end-to-end execution of company-wide compliance programs, including the annual security policy and procedure review cycle
• Design and implement scalable frameworks for policy lifecycle management (creation, review, approval, publication, and retirement)
• Establish standards, templates, and governance processes to ensure consistency and clarity across all compliance documentation
• Maintain a centralized, audit-ready repository for policies, procedures, and supporting artifacts
• Act as the primary point of contact for cross-functional teams (HR, Legal, Engineering, Product)
• Drive alignment, gather inputs, and ensure timely completion of policy updates and compliance deliverables
• Ensure policies and procedures align with regulatory, security, and internal control requirements
• Support internal and external audits by maintaining complete, accurate, and accessible documentation
• Translate audit findings and regulatory changes into actionable policy program updates
• Maintain the integrity of project-specific Jira boards and Confluence pages. Ensure all project artifacts are organized, up-to-date, and ready for leadership review or external audit
• Develop and maintain dashboards to report on program health, completion rates, and obstacles. Present status updates and metrics to leadership
• Evaluate existing program workflows and implement improvements to increase efficiency, reduce manual effort, and improve the stakeholder experience

Requirements:

• 5-8 years of program management experience, ideally within an Information Security or high-growth technology environment
• Experience creating and managing policy and procedure programs or governance frameworks
• Deep understanding of security and compliance frameworks (e.g., SOC 2, ISO 27001, PCI DSS, HIPAA, NIST CSF)
• Strong proficiency in managing full-lifecycle projects, including scoping, planning, risk mitigation, and change control
• Advanced experience with Jira and Confluence, including the ability to build custom dashboards and manage complex documentation repositories
• Maintain and support a GRC/policy management platform to ensure consistent policy administration and system usability
• Excellent interpersonal skills with the ability to hold cross-functional stakeholders accountable to deadlines in a professional and effective manner
• Exceptional attention to detail and the ability to manage multiple overlapping priorities without losing sight of milestones
• A proactive, self-directed approach to work. You enjoy taking ownership of a program and building the structure necessary for its success

Responsibilities & Expectations

• You are expected to be the owner of your assigned programs. While you will work closely with technical SMEs, you are responsible for the logistical success of the workstream. Your success is measured by the timely completion of program goals, the clarity of your reporting, and your ability to anticipate and resolve project bottlenecks
• You don't just track tasks; you own the success of the program

Scope & Complexity

• The scope is horizontal and impacts multiple departments across MongoDB
• Managing complex programs that require coordination with various business units, ensuring that project delays in one area do not derail the overall compliance roadmap

Authority & Impact

• You have the authority to manage the timelines and execution steps of your assigned programs
• Your impact is reflected in the strength of policy program management and organizational readiness you drive; by overseeing and coordinating these workstreams, you ensure the Compliance team consistently meets foundational policy requirements and aligns with external audit expectations

Expertise

• You will develop deep expertise in compliance and audit operations
• You will become the go-to resource for designing, scaling, and executing policy and compliance programs within a cloud-first organization. This role is responsible for independently and collaboratively developing and managing policies and procedures, with a strong understanding of compliance frameworks and the ability to interpret and operationalize control requirements

Leadership

• Leadership in this role is demonstrated through influence and mentorship. While you may not have direct reports, you will guide cross-functional teams in developing and standardizing policies/supporting documentation, as well as provide mentorship on policy governance, standardized documentation practices, and compliance alignment

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273402887

Build the Future with Us — EquipmentShare is Hiring a Regional Manager - Tooling Solutions

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

EquipmentShare is searching for an experienced Regional Manager to grow our Tooling Solutions operations in the Mid-Atlantic region including, but not limited to Maryland, Pennsylvania, and Virginia. Tooling Solutions branches offer industrial tooling rentals, including power tools, pneumatic tools, hand tools, and more. Customers benefit from our tech-enabled tool tracking, site-wide communication solutions, and expert services, including tool testing, repair, and certification. We also offer consumables and industrial supplies to accompany job sites, along with communication solutions to keep projects connected. 

Primary Responsibilities

• Lead by example and inspire others to perform to their highest potential, maintaining a professional appearance at all times
• Ensure maximum branch performance and manage operations to maximize the financial success of the branch office. 
• Ensure branches in your region are successfully conducting safety and property audits each month
• Assist with your region's branch logistical management as needed
• Monitor metrics including, but not limited to: equipment utilization; underperforming assets; warranty recovery; billed mechanical hours; aged receivables and customer satisfaction
• Assist with purchase order and requisition processing as needed
• Assist with vendor management and vendor onboarding processes as needed
• Identify areas of conflict and improvement across district and determine and implement the appropriate solution for the situation
• Establish reasonable and measurable goals with well-defined expectations for your team members
• Maintain a safe and healthy work environment by establishing, following and enforcing standards and procedures while complying with legal regulations

Travel required across the region

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  
  
• Competitive compensation
  
  
• Full medical, dental, and vision coverage for full-time employees
  
  
• Generous PTO + paid holidays
  
  
• 401(k) + company match
  
  
• Tool and boot reimbursements (role dependent)
  
  
• Gym membership stipend + wellness programs (earn PTO and prizes!)
  
  
• Company events, food truck nights, and monthly team dinners
  
  
• 16 hours of paid volunteer time per year — give back to the community you call home
  
  
• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy, effort, and optimism every day

Skills & Qualifications 

• Willingness to live within the specified region required
• History of working in the geographical area preferred
• Ability to travel up to 70% of the time required
• Valid driver’s license and a clean driving record
• Strong ability to communicate with colleagues across departments, with direct reports or with executive leadership
• Natural leadership skills and desire to take ownership of work
• Capable of juggling multiple tasks and wearing lots of hats at work
• Ability to adapt in a fast-paced environment and stay continuously educated on the latest EquipmentShare products and services
• Strong interpersonal and problem-solving skills
• Authorization to work in the U.S. without employer sponsorship of a Visa

Education and Experience

• 10+ years of leadership experience in the equipment rental industry required

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Build the Future with Us — EquipmentShare is Hiring a Regional Manager - Tooling Solutions

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

EquipmentShare is searching for an experienced Regional Manager to grow our Tooling Solutions operations in the Mid-Atlantic region including, but not limited to Maryland, Pennsylvania, and Virginia. Tooling Solutions branches offer industrial tooling rentals, including power tools, pneumatic tools, hand tools, and more. Customers benefit from our tech-enabled tool tracking, site-wide communication solutions, and expert services, including tool testing, repair, and certification. We also offer consumables and industrial supplies to accompany job sites, along with communication solutions to keep projects connected. 

Primary Responsibilities

• Lead by example and inspire others to perform to their highest potential, maintaining a professional appearance at all times
• Ensure maximum branch performance and manage operations to maximize the financial success of the branch office. 
• Ensure branches in your region are successfully conducting safety and property audits each month
• Assist with your region's branch logistical management as needed
• Monitor metrics including, but not limited to: equipment utilization; underperforming assets; warranty recovery; billed mechanical hours; aged receivables and customer satisfaction
• Assist with purchase order and requisition processing as needed
• Assist with vendor management and vendor onboarding processes as needed
• Identify areas of conflict and improvement across district and determine and implement the appropriate solution for the situation
• Establish reasonable and measurable goals with well-defined expectations for your team members
• Maintain a safe and healthy work environment by establishing, following and enforcing standards and procedures while complying with legal regulations

Travel required across the region

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  
  
• Competitive compensation
  
  
• Full medical, dental, and vision coverage for full-time employees
  
  
• Generous PTO + paid holidays
  
  
• 401(k) + company match
  
  
• Tool and boot reimbursements (role dependent)
  
  
• Gym membership stipend + wellness programs (earn PTO and prizes!)
  
  
• Company events, food truck nights, and monthly team dinners
  
  
• 16 hours of paid volunteer time per year — give back to the community you call home
  
  
• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy, effort, and optimism every day

Skills & Qualifications 

• Willingness to live within the specified region required
• History of working in the geographical area preferred
• Ability to travel up to 70% of the time required
• Valid driver’s license and a clean driving record
• Strong ability to communicate with colleagues across departments, with direct reports or with executive leadership
• Natural leadership skills and desire to take ownership of work
• Capable of juggling multiple tasks and wearing lots of hats at work
• Ability to adapt in a fast-paced environment and stay continuously educated on the latest EquipmentShare products and services
• Strong interpersonal and problem-solving skills
• Authorization to work in the U.S. without employer sponsorship of a Visa

Education and Experience

• 10+ years of leadership experience in the equipment rental industry required

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Build the Future with Us — EquipmentShare is Hiring a Regional Manager - Tooling Solutions

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

EquipmentShare is searching for an experienced Regional Manager to grow our Tooling Solutions operations in the Mid-Atlantic region including, but not limited to Maryland, Pennsylvania, and Virginia. Tooling Solutions branches offer industrial tooling rentals, including power tools, pneumatic tools, hand tools, and more. Customers benefit from our tech-enabled tool tracking, site-wide communication solutions, and expert services, including tool testing, repair, and certification. We also offer consumables and industrial supplies to accompany job sites, along with communication solutions to keep projects connected. 

Primary Responsibilities

• Lead by example and inspire others to perform to their highest potential, maintaining a professional appearance at all times
• Ensure maximum branch performance and manage operations to maximize the financial success of the branch office. 
• Ensure branches in your region are successfully conducting safety and property audits each month
• Assist with your region's branch logistical management as needed
• Monitor metrics including, but not limited to: equipment utilization; underperforming assets; warranty recovery; billed mechanical hours; aged receivables and customer satisfaction
• Assist with purchase order and requisition processing as needed
• Assist with vendor management and vendor onboarding processes as needed
• Identify areas of conflict and improvement across district and determine and implement the appropriate solution for the situation
• Establish reasonable and measurable goals with well-defined expectations for your team members
• Maintain a safe and healthy work environment by establishing, following and enforcing standards and procedures while complying with legal regulations

Travel required across the region

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  
  
• Competitive compensation
  
  
• Full medical, dental, and vision coverage for full-time employees
  
  
• Generous PTO + paid holidays
  
  
• 401(k) + company match
  
  
• Tool and boot reimbursements (role dependent)
  
  
• Gym membership stipend + wellness programs (earn PTO and prizes!)
  
  
• Company events, food truck nights, and monthly team dinners
  
  
• 16 hours of paid volunteer time per year — give back to the community you call home
  
  
• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy, effort, and optimism every day

Skills & Qualifications 

• Willingness to live within the specified region required
• History of working in the geographical area preferred
• Ability to travel up to 70% of the time required
• Valid driver’s license and a clean driving record
• Strong ability to communicate with colleagues across departments, with direct reports or with executive leadership
• Natural leadership skills and desire to take ownership of work
• Capable of juggling multiple tasks and wearing lots of hats at work
• Ability to adapt in a fast-paced environment and stay continuously educated on the latest EquipmentShare products and services
• Strong interpersonal and problem-solving skills
• Authorization to work in the U.S. without employer sponsorship of a Visa

Education and Experience

• 10+ years of leadership experience in the equipment rental industry required

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Build the Future with Us — EquipmentShare is Hiring a Regional Manager - Tooling Solutions

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

EquipmentShare is searching for an experienced Regional Manager to grow our Tooling Solutions operations in the Mid-Atlantic region including, but not limited to Maryland, Pennsylvania, and Virginia. Tooling Solutions branches offer industrial tooling rentals, including power tools, pneumatic tools, hand tools, and more. Customers benefit from our tech-enabled tool tracking, site-wide communication solutions, and expert services, including tool testing, repair, and certification. We also offer consumables and industrial supplies to accompany job sites, along with communication solutions to keep projects connected. 

Primary Responsibilities

• Lead by example and inspire others to perform to their highest potential, maintaining a professional appearance at all times
• Ensure maximum branch performance and manage operations to maximize the financial success of the branch office. 
• Ensure branches in your region are successfully conducting safety and property audits each month
• Assist with your region's branch logistical management as needed
• Monitor metrics including, but not limited to: equipment utilization; underperforming assets; warranty recovery; billed mechanical hours; aged receivables and customer satisfaction
• Assist with purchase order and requisition processing as needed
• Assist with vendor management and vendor onboarding processes as needed
• Identify areas of conflict and improvement across district and determine and implement the appropriate solution for the situation
• Establish reasonable and measurable goals with well-defined expectations for your team members
• Maintain a safe and healthy work environment by establishing, following and enforcing standards and procedures while complying with legal regulations

Travel required across the region

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  
  
• Competitive compensation
  
  
• Full medical, dental, and vision coverage for full-time employees
  
  
• Generous PTO + paid holidays
  
  
• 401(k) + company match
  
  
• Tool and boot reimbursements (role dependent)
  
  
• Gym membership stipend + wellness programs (earn PTO and prizes!)
  
  
• Company events, food truck nights, and monthly team dinners
  
  
• 16 hours of paid volunteer time per year — give back to the community you call home
  
  
• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy, effort, and optimism every day

Skills & Qualifications 

• Willingness to live within the specified region required
• History of working in the geographical area preferred
• Ability to travel up to 70% of the time required
• Valid driver’s license and a clean driving record
• Strong ability to communicate with colleagues across departments, with direct reports or with executive leadership
• Natural leadership skills and desire to take ownership of work
• Capable of juggling multiple tasks and wearing lots of hats at work
• Ability to adapt in a fast-paced environment and stay continuously educated on the latest EquipmentShare products and services
• Strong interpersonal and problem-solving skills
• Authorization to work in the U.S. without employer sponsorship of a Visa

Education and Experience

• 10+ years of leadership experience in the equipment rental industry required

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

OVERVIEW

The Visual Lead is responsible for achieving store sales & maximizing profitability through Visual Merchandising in partnership with the Visual Manager. The Visual Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Visual Leader 

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management 
• Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager 
• Effectively plans Visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business. 
• Executes and maintains visual direction from planning through executing to meeting company expectations, budgets, timeline 
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience 
• Partner with management to provide coaching, guidance and direction to Associates; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Operations Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC)
• Open and close the store in accordance to visual standards 

Visual Lead Qualifications: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s Guiding Principles
• Job Level: Associate

The Visual Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous ALO employee discount for and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Lead base pay ranges from $20.00 - $24.00/ hour in Baltimore, MD. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, ALO Wellness Club. 

#LI-JJ1

#LI-3

#li-onsite

OVERVIEW

The Sales & Service Manager is a member of the store leadership team who deals with ALO’s business and guest experience strategy to life in store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Sales & Service Leadership Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of the store
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales & Service Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Sales & Service Manager base pay ranges from $60,000 - $76,000/ year. Please also note, Sales & Service Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

#LI-JJ1

#LI-4

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO's Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $16.00 - $18.00/ hour in Baltimore, MD. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness.

#LI-JJ1

#LI-2

#li-onsite

Responsibilities

• Develop and execute a territory-level go-to-market strategy focused on growing our SUD program
• Build deep, trust-based relationships with higher and lower level of care SUD referral partners
• Conduct in-field outreach 4-5 days per week, meeting with referral partners to educate them about Charlie Health’s SUD programs and services
• Identify barriers to treatment and collaborate with referral sources to improve access to care for individuals in need
• Collect and synthesize partner feedback to refine messaging, positioning, and execution.
• Collaborate with leadership and cross-functional teams to continuously improve the SUD growth motion.
• Partner with internal teams to create tailored engagement strategies that resonate with SUD care providers and support long-term collaboration
• Represent Charlie Health in both community settings as well as  industry events, conferences, and educational sessions to promote awareness of our SUD program
• Gather and synthesize feedback from partners and stakeholders to refine marketing, operational, and product strategies
• Work cross-functionally with marketing, clinical, operations, and analytics teams to achieve growth goals within the SUD channel

Requirements

• Must be based in the Baltimore, MD area
• Willingness to travel extensively around the Baltimore, MD area
• 4+ years of proven sales or business development experience
• Experience in healthcare or behavioral health outreach preferred
• Familiarity with the SUD treatment ecosystem and community ties preferred
• Demonstrated ability to build relationships, educate stakeholders, and foster collaboration
• Exceptional interpersonal, communication, and organizational skills
• Strong project management skills, with a knack for managing details in a dynamic environment
• Experience with Microsoft Office, Teams, and Salesforce is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $70,000 and $90,000 per year at the commencement of employment. In addition to base compensation, this role offers an uncapped target performance-based bonus with overall expected compensation will be between $94,000 and $114,000. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations.

The Senior Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong relationships to help customers accelerate their digital journey. The ideal candidate possesses the below qualifications and is willing to travel up to 25% of their time for in-person customer meetings. Customer Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customers needs.

Responsibilities:

• Build and foster executive-level trusted advisor relationships with the customers’ IT, Engineering and Support organizations.
• Demonstrates hands-on PagerDuty Product knowledge by applying it to the customer's business priorities.
• Guide a customer on process, people and change management best practices to drive customers adoption of real time operations.
• Proactively identify risks to the customer achieving their stated business goals and work with the sales team to build a risk mitigation plan.
• Produce and execute a comprehensive adoption path of PagerDuty products, showing the current state, target future state with timeline.
• Deliver business value and innovation to a customer’s business by understanding the customers’ opportunity to reduce cost and drive growth.
• When appropriate, recommend additional expert services needed to drive success.
• Proactively communicate technical product changes, degradations, outages, end of life and other relevant updates.
• Represent the voice of the customer to inform our sales process or product roadmap.
• Lead the cross functional post sales team at PagerDuty, delivering a seamless experience on behalf of the customer.
• Prepare and facilitate business review meetings, training sessions, webinars, demos, and other strategic and supportive interactions.
• Predict and forecast risk, renewal and expansion within the customer portfolio.

Basic Qualifications:

• 8-10 years of relevant customer-facing experience and a demonstrated track record of success
• Proficiency in developing comprehensive business value ROI models, with an ability to drive strategic decision-making and deliver tangible results
• In-depth expertise in the Public Sector and SaaS business models, including a strong understanding of market trends, competitive landscapes, and customer needs
• Strong understanding of IT enterprise architecture, DevOps principles and modern IT monitoring 

Preferred Qualifications:

• Strong consulting skills and proven results working as a trusted advisor to drive business value for customers.
• Knowledge of PagerDuty products and platform features/capabilities 
• Thrive in a collaborative fast pace environment and as a part of a results oriented team.
• Ability to drive effective and influencing conversations at the C-level; facilitation of difficult discussions and adept at handling objections.
• Worked in a DevOps environment or with a company going through a transition to DevOps.

The base salary range for this position is $112,000 - $154,900 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in Baltimore County, MD
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $70,000 and $85,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person
• Order medical records from providers and communicate with clients and providers during the course of treatment
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files
• Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney
• Performs other related duties as assigned to meet the needs of the business

Qualification

• Bachelor’s degree (preferred)
• Prior experience as a Personal Injury Case Manager preferred
• 2+ years of working as an insurance adjuster or pre-litigation paralegal
• Ability to be a team player and follow procedures
• Proactive interaction with clients, insurance companies and medical providers
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.

#LI-FW1

We are seeking a qualified Case Manager in Training. In this role, you will be responsible for managing the law firm's day-to-day operations, including carrying out administrative services and supporting the legal team. This position's ideal candidate has a strong work ethic, exceptional problem-solving skills, and comfortable working in a fast-paced dynamic workplace. 

Responsibilities 

• Assist case managers and attorneys with organizing, filing, and maintaining of client files up to 100+ cases
• Collect check request for medical records, accident reports, driving records and vehicle ownership as requested and submit for processing 
• Copy documents and demand packages as requested 
• Complete certified mail cards and mail documents and cost checks as requested 
• Perform general office duties such as typing, operating office machines, and sorting mail 
• Create new and existing client folders 
• Prepare and send turndowns and no representation letters, contracts, and multi-party combo letters
• Send out demand letters 
• Performs other related duties as assigned to meet the needs of the business

Requirements 

• Associate degree, certificate, or equivalent work experience (preferred) 
• Bilingual English and Spanish (preferred) 
• 1 year of experience in the legal field a plus! 
• Knowledge of administrative and clerical procedures and systems such as word processing, managing of files and records, and other office procedures 
• Must possess the ability to multi-task, prioritize, handle a fast-paced environment, and manage workload with a positive attitude and minimal supervision
• Great written and communication skills 
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment 
• Strong writing and communication skills along with attention to detail 
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team.

#LI-FW1

The Assistant Property Manager supports the Property Manager(s) and others in managing all aspects of a single property or portfolio of commercial, industrial, or retail properties including marketing, operations, and financial activities.

Essential Duties and Responsibilities:

• Ensure services are provided consistent with policies, procedures, regulations, and contractual obligations and standards.
• Review and recommend approvals for accurate payment of vendor invoices following the terms of the management agreement, LPC policies, and property management approval authorization limits.
• Assist Property Manager(s) in preparing and delivering timely, accurate, and complete monthly reports and budget packages according to client requirements.
• Assist in collecting data and/or drafting tenant rent and Common Area Maintenance (CAM) reconciliations or Escalation (OpX) recovery charges.
• Assist, and coordinate with, lease administration and accounting on all lease administration activities including lease set up, lease changes, reporting, etc. using various company or client systems.
• Assist in coordinating tenant move-ins and move-outs, and "walks-through" spaces with Property Manager(s), tenants, and tenant improvement department; maintain vacant spaces in "tour ready" condition.
• Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly.
• Coordinate contract documents, purchase orders, and other documents related to procuring goods and services at the property; assist in coordinating vendor deliveries and property services.
• Assist with bidding activities.
• Review tenant billings for accuracy and approval; review aging reports and collections efforts.
• Assist in performing regular property inspections; recommend alterations, maintenance, and reconditioning; work with contractors/vendors.
• Assist with developing plans, and preparing for, emergency response using company or client formats; ensure resources, supplies, and backups are in place to effectively recover from adverse events; assist in organizing drills and other training.
• Contribute through thoughtful and proactive execution of clearly defined duties, methods, and tasks; contribute to team performance through suggestions to improve systems, processes, and procedures.
• Assist with client communications; prepare and deliver timely, accurate, and complete reports.
• Perform other duties as assigned.

Qualifications:

• Bachelor's degree (BA/BS) preferred with 1-2 years of related experience and/or training; or a combination of education and experience; experience with commercial office, retail, and/or industrial properties is highly preferred
• Intermediate skills with Microsoft Office Suite required
• Ability to effectively communicate verbally and in writing with teammates, leadership team, vendors, tenants, and client employees in a straightforward, professional manner, keeping the appropriate customer(s) informed/updated as needed
• Knowledge of financial terms and principles; ability to calculate figures such as percentages, discounts, markups, and/or commissions
• Ability to comprehend, analyze, and interpret documents and solve problems involving several options in situations
• Intermediate level of analytical and quantitative skills required
• Strong organizational skills with an inquisitive and entrepreneurial mindset
• Proven track record for delivering excellent internal and external customer service; ability to successfully interact/communicate with tenants/vendors/contractors as well as teammates and leadership team
• Must possess the desire to lead and receive instruction on development of leadership skill set
• Ability to build consensus in work groups, listen actively, and create mutually beneficial resolutions
• Ability to travel daily to assigned properties as necessary
• Ability to work after hours, weekends, holidays, and during emergency situations as necessary to meet the needs of the client
• Ability to read and write English in order to understand manuals and procedures, and to write reports

Physical Requirements:

Ability to sit/stand/walk for long periods of time; manual dexterity to operate a computer keyboard, phone, and other office equipment; eyesight that allows for reading a computer screen, phone screen, reports, etc.; hearing that allows for hearing/understanding spoken words; lifting and carrying up to 20 lbs.  NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.

#ZIP

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators, and problem solvers to help us create it.

Who you are

Metropolis is seeking a Manager, Strategic Operations to serve as the operational hub of the Chief Commercial Officer’s office. You are a high-EQ professional who protects the CCO’s time and extends their reach across the organization by ensuring people and processes run with absolute precision. As a trusted partner and the single point of contact for executive leadership coordination, you will manage complex governance, administrative operations, and strategic initiatives to ensure the office moves at the speed of our AI-first environment.

What you'll do

• Own preparation logistics for regular cadence meetings, including developing presentations, pulling materials, and managing agenda inputs
• Support town hall preparation by coordinating slides, timing, and communication logistics
• Coordinate with the VP of Strategic Initiatives and commercial leadership on cross-functional meeting preparation
• Manage distribution lists and communication infrastructure for the Operations and Commercial leadership teams
• Lead the Annual Meeting prep calendar by coordinating calls, materials, and communications across contributing stakeholders
• Represent the CCO's office in weekly company-wide syncs to ensure operations inputs are captured and actioned
• Manage recurring commission audit processes in Salesforce and coordinate with SVP-level leaders on data accuracy
• Lead monthly operational coordination calls to drive readiness among market leads and commercial stakeholders
• Oversee vendor relationships with strategic partners and manage the employee recognition program for the operations team
• Default to AI tools for drafting communications, managing inbox triage, and summarizing meeting outputs to improve office workflows

What we're looking for

• 6+ years of experience in a strategic program management, consulting, operations coordination, or similar role
• Exhibit exceptional organizational skills with a strong bias for action and the ability to close loops independently
• Demonstrate high EQ and professional maturity when interacting with C-suite leaders, investors, and external partners
• Navigate ambiguity comfortably and make sound judgment calls without complete information
• Maintain strict discretion with confidential information regarding senior leadership
• Operate with technical proficiency in Google Workspace or Microsoft 365
• Use AI productivity tools such as Claude, ChatGPT, or Gemini to improve executive support workflows
• Identify opportunities to pilot and implement new AI tools to reduce manual overhead
• Act as a reliable point of contact for ELT assistants to ensure the scheduling ecosystem runs smoothly
• Ability to represent the CCO's office independently to ensure governance processes run on time

While not required, these are a plus:

• Experience supporting a CCO, COO, or equivalent executive leader
• Familiarity with Salesforce
• Experience in the parking, real estate, or technology industries
• Demonstrated experience using AI to specifically improve executive support workflows

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $120,000.00 USD to $150,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans, and more. #LI-CH1 #LI-Onsite

Job Overview: 

The Regional Director of Operations (RD) at Kolmac Integrated Behavioral Health and all its subsidiaries ("Kolmac" or the "Company") is a key member of the operational leadership team and will own the Operational, Financial, and Clinical performance over all offices within the region. The RD is responsible for implementing operational initiatives and procedures while ensuring the integrity of the Kolmac and/or Concerted Care Group clinical model and culture.

Essential Duties and Responsibilities: 

• P&L responsibility for all service lines within region
• Utilizes and prioritizes site performance metrics and data to identify opportunities for operational and clinical improvements

• Becomes the Subject Matter Expert (SME) of the operational workflows and systems in the facilities managed by RD and ensures the fidelity of CCG’s operational and clinical model by consistently shadowing and observing clinical interactions and department level operations within each facility.
• Provides weekly and monthly updates to CCG leadership on the clinical, operational, and financial health of the region
• High level of organizational skills: Outlook, Teams, AI tools. Manages email daily, responds to all communication within 24 hrs.
• Exceptional time management skills with an ability to prioritize deliverables and meet deadlines
• Trains clinic leadership on HR sensitive responsibilities, progressive discipline workflow, and resolving conflicts within the team in a timely and professional manner.
• Responsible for communicating and supporting the implementation of clinical, medical, and administrative operations
• Implements the established policies and procedures within the region and introduces and directs operational changes at the site level, and as Kolmac changes and/or expands
• Responsible for the oversight of site admin team/office manager on all billing information and payments for patients
• Ensures that all revenue cycle processes are followed and issues resolved, in partnership with clinic level and revenue cycle leadership
• Leads/supports staff training that enhances service delivery and ensures operational workflows are being followed
• Ensures site compliance with state licensing requirements, as well as all other regulatory bodies (State licensing, DEA, CARF)
• Collaborates with the COO and other leadership to build and follow through on a strategic business growth plan
• Assists with new site selection, and acquisition of required licensure and certifications to open new locations.
• Proven ability to grow census by developing and implementing outreach strategies
• Works with leadership in contributing to the annual budget preparation process, along with developing creative initiatives to meet annual goals.
• Collaborates with the senior leadership to develop and implement evidence based clinical programming that enhances CCG’s current clinical and medical approaches
• Supports clinical leadership to ensure accurate, complete, timely and high-quality documentation and data collection to meet best practice clinical standards that comply with Kolmac policies and procedures, payer requirements and external regulatory standards including electronic and paper records
• Attends meetings of community and professional associations and activities related to delivery of treatment services to facilitate referral and resource development and to provide appropriate feedback to staff
• Interviews, hires, and ensure training of new staff members, with the support of the HR department. Completes performance evaluations of staff and create professional development plans as needed
• Develops and supports positive, professional, collaborative relationships with stakeholders to promote patient satisfaction, enhance the program quality and improve patient outcomes
• Other duties as assigned.

Qualifications - Education and Experience: 

• Must Haves:
  • Five or more years of experience with progressive management responsibility in multisite healthcare operation
  • Strong bias towards action and results
  • Proven ability to aggressively manage priorities and ensure follow through
  • Exceptional ability to problem-solve
  • Strong interpersonal skills: you engage people in an authentic way.
  • You know how to deliver thoughtful, actionable feedback and can influence people to get the best out of them
  • Strong communication skills
  • Highly organized, able to multi-task and easily adapt and respond to change
  • You set an extremely high standard for self and team
• Pluses:
  • Master’s Degree in Counseling or Social Work from an accredited university or college (preferred)

Direct Reports: 

• Executive Director, and site management (Assistant Director, Clinical Leads, Practice Manager) in the event the Executive Director is not present or has not been identified.

Expected Travel Requirement:

• 70% within region

S&B USA, headquartered in Pittsburgh, PA, with multiple east coast regional offices is a leading infrastructure solutions company specializing in the development and construction of complex infrastructure projects, particularly through Alternative Delivery Partnerships. S&B USA offers comprehensive services, including project development, general contracting, self-performing construction, financing, and post-construction operations and maintenance. S&B USA is committed to innovation, sustainability, and community engagement, with a portfolio featuring mega projects like the Fargo-Moorhead Stormwater Diversion Channel in North Dakota and the PennDOT Major Bridge P3 Program across Pennsylvania.

Key Responsibilities:

• Lead the pursuit effort for large-scale infrastructure projects, coordinating pre-construction, design, and estimating teams.
• Develop and submit technical and price proposal documents.
• Manage project contracts with owners, design, and construction partners.
• Oversee project risks and opportunities.
• Build and maintain strong relationships with clients, vendors, and subcontractors.
• Collaborate with internal teams, developers, stakeholders, and design consultants to ensure project success.
• Actively participate in meetings with owners, developers, partners, and subcontractors.
• Manage project pursuit development, resource planning, and budgeting.

Qualifications:

• 10+ years of experience in alternative delivery projects with increasing responsibility.
• Proven track record of managing large-scale infrastructure projects ($500M+).
• Experience with Alternative Delivery methods such as DB, CMGC, Progressive DB, and P3.
• Strong understanding of design development, construction estimating, and construction methods.
• Experience with scheduling software (Microsoft Project, P-6).
• Knowledge of HCSS and civil project field experience.
• Ability to travel as needed for projects.
• Strong relationship-building and networking skills.
• Experience with state DOTs is highly valuable.

Other Conditions:

• This permanent staff role location to be determined.
• Competitive Compensation (commensurate with the candidate's experience and skills).

 Working Conditions, Mental and Physical Demands:  

• Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level.
• Work assignments are diversified. Interpret, comprehend, and apply complex material, data, and instruction – prepare, provide, and convey diversified information.
• Minimal physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting, or carrying objects that typically with less than 10 lbs. (e.g., papers, books, files and small parts, etc.). Moderate dexterity – regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.
• Work has periodic stress due to frequent goals and deadlines, and responsibility associated with the role.

Benefit Summary:

Medical Insurance, Dental Insurance, Vision Insurance, 401K Plan with 4 % company match, Life Insurance, Disability Insurance, Paid Time Off, Paid Holidays

Core Values:

Work Safely: Safety is our Culture

Deliver Return: Earning a fair profit increases our long-term value

Value People: Take Care of Employees and They Will Take Care of Clients

Act with Integrity: Honesty Builds Trust

Provide Solutions: Better Solutions Yield Greater Satisfaction

S&B USA Construction and all its affiliate companies are committed to providing equal employment opportunities in all aspects of employment to qualified individuals without regard to the following criteria: race, color, national origin, religion, sex, pregnancy, sexual orientation, gender identity or expression, mental or physical disability, age, familial or marital status, ancestry, military status, veteran status or genetic information as well as any other prohibited criteria under any local, state or federal law applicable to S&B USA Construction. As part of the firm’s equal employment opportunity statement, S&B USA Construction will also take affirmative action to ensure that minorities, females, veterans, and qualified people with disabilities are considered for employment and promotional opportunities.

If a reasonable accommodation is needed for the interview process, please contact Human Resources at recruiting@shikunusa.com or Phone: 412-471-4200 ext. 1032

Agency Policy:  Please refer to our Agency Policy and disclaimer statement regarding resume submissions.  https://www.shikunusa.com/notice-to-staffing-agencies

#LI-LK1

House Buyers of America is looking for a Field Manager who will be responsible for the project management of our home renovations. This person will oversee all aspects of 5-10 projects per month including bidding out jobs, permitting work and ensuring everything is completed according to the project timeline. This person will drive to and work from different job sites scattered throughout the greater DMV Area area therefore you must live in Maryland, DC or Virginia. We do not have a corporate office to report into. This is a field based role. 

House Buyers of America is looking for a Field Manager who will be responsible for the project management of our home renovations. This person will oversee all aspects of 5-10 projects per month including bidding out jobs, permitting work and ensuring everything is completed according to the project timeline. This person will drive to and work from different job sites scattered throughout the greater DMV Area area therefore you must live in Maryland, DC or Virginia. We do not have a corporate office to report into. This is a field based role. 

House Buyers of America is looking for a Field Manager who will be responsible for the project management of our home renovations. This person will oversee all aspects of 5-10 projects per month including bidding out jobs, permitting work and ensuring everything is completed according to the project timeline. This person will drive to and work from different job sites scattered throughout the greater DMV Area area therefore you must live in Maryland, DC or Virginia. We do not have a corporate office to report into. This is a field based role. 

House Buyers of America is looking for a Field Manager who will be responsible for the project management of our home renovations. This person will oversee all aspects of 5-10 projects per month including bidding out jobs, permitting work and ensuring everything is completed according to the project timeline. This person will drive to and work from different job sites scattered throughout the greater DMV Area area therefore you must live in Maryland, DC or Virginia. We do not have a corporate office to report into. This is a field based role. 

House Buyers of America is looking for a Field Manager who will be responsible for the project management of our home renovations. This person will oversee all aspects of 5-10 projects per month including bidding out jobs, permitting work and ensuring everything is completed according to the project timeline. This person will drive to and work from different job sites scattered throughout the greater DMV Area area therefore you must live in Maryland, DC or Virginia. We do not have a corporate office to report into. This is a field based role. 

House Buyers of America is looking for a Field Manager who will be responsible for the project management of our home renovations. This person will oversee all aspects of 5-10 projects per month including bidding out jobs, permitting work and ensuring everything is completed according to the project timeline. This person will drive to and work from different job sites scattered throughout the greater DMV Area area therefore you must live in Maryland, DC or Virginia. We do not have a corporate office to report into. This is a field based role. 

Job Summary: 

As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge and the art of layering to life through intentional customer service. 

Your Day to Day Includes: 

Customer Service: 

• You approach guests proactively in a warm and welcoming manner to help make a difference in their day. We love interacting with our customers and demonstrate confidence in approaching them.
• You are a brand ambassador, eager to share your passion for gorjana with others.
• You curate memorable experiences for each guest, surprising and delighting them with our service standards.
• You deliver exceptional customer experience to ensure we create brand loyalty and build a lasting relationship with all of our customers.
• You are aware of customers at all times and are responsible for holding keys to caselines in accordance with best practices and LP strategies.
• You are solution-oriented, using the resources available to you to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied with their experience in store with us.
• You may be asked to deescalate/report customer service concerns or incidents as they occur from time to time, along with submitting an incident report.

Styling:

• You wear your gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrating gStyle standards at all times.
• You develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed & educated on the products.
• You confidently present curated styling choices to guests highlighting intentionality, versatility and personalization to the customers needs.

Sales:

• You leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results.
• Conversion underpinned by authenticity is key - we don’t force or compete for sales, we turn every footstep into an opportunity to create a lasting experience for the customer, and win as a team
• You are self-motivated and seek to better your personal performance and that of your team on a daily basis.
• You take pride in owning your individual performance progress and utilize internal resources as a means to further develop your sales skills.
• You champion team success and customer satisfaction by participating in and encouraging team-selling on the sales floor.

Collaboration:

• You contribute to our people-first approach by being positive, helpful, and respectful to others.
• You exhibit a team player mentality and enjoy working with team mates towards a common goal.
• You look for opportunities to pitch-in, whether it is to support your team, store leadership or the customer your initiative is what drives you.
• You thrive off receiving feedback and use it as a tool for personal and professional growth. Respecting the direction given by leadership is an important part of our collective success.

Operations: 

• You are comfortable leveraging technology (POS) to support daily store operations and pay close attention to timelines and updates as it relates to technology and systems in your role.
• You maintain floor standards by following visual directives and take pride in maintaining our beautiful store environment.
• You take initiative restocking and completing tasks in downtime to support store and sales readiness.
• You help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI), ensuring every customer enjoys a smooth and convenient shopping experience.
• You will assist with receiving weekly allocation shipments in a timely manner to ensure the right items hit our floor at the right time.
• You are mindful of service standards and processes, keeping our policies front of mind when servicing the customer.
• You take great care with team equipment, and utilize best-practices when it comes to handling and securing tech.
• You may be asked to open and close the store which would require responsibility for a store key and alarm code.
• You may be asked to assist with the labeling or re-ticketing of items as needed.

There may be times when you are asked to help facilitate additional duties in the store, or may serve as a point-of-contact for Business Partners in the absence of a Manager being present. Some of these duties are outlined below, however this is not an exhaustive list.

• You conduct weekly cycle counts with an attention to detail in order to maintain inventory accuracy and support effective product allocations from our studio.
• You execute monthly floorset directives that highlight new product launches and our Southern California, timeless yet modern roots. You may be asked to submit floorset pictures to corporate for approval.
• You handle weekly cash deposits with precision, making sure everything is counted, balanced, and deposited smoothly.
• You facilitate the weekly return of warranty items to the Warehouse, ensuring all shipments are prepared, documented, and sent on schedule. 
• You contact and utilize the appropriate business partners for resources and guidance as needed.

Job Requirements: 

• Love for the gorjana brand
• Must be 18 years of age or older
• Must have the flexibility to work a variety of shifts, including evenings, weekends or holidays as needed by the business
• Ability to lift or move at least 50 lbs 
• Ability to bend, squat, twist, and reach
• Ability to stand and/or walk for at least 6 hours per shift
• Must be legally authorized to work in the country in which the store is located
• Ability to open or close the store

At gorjana, you can expect:

Perks: 

• On-site training, development, and mentorship
• Internal growth opportunities and  pathways to leadership
• Generous employee discount and Monthly Product Allowance 
• Amazing company culture 
• Competitive Wages & Performance-based increases

Benefits: 

• Medical, Vision, Dental and Life Insurance*
• Paid Time Off*
• 401K program, with employer match and matching program* 

Compensation: 

• Hourly wage between $20-23
• Commission, based on personal sales

*eligibility qualifiers may apply

We participate in E-Verify to confirm employment eligibility for all new hires. E-Verify compares information from your Form I-9 to official records to confirm authorization to work in the United States.

The Manager of Transaction Management oversees all real estate transactions for House Buyers of America, managing both acquisition and disposition deals from contract through closing. This is a hands-on, player/coach role responsible for leading the transaction team while managing a personal pipeline in a fast-paced, high-volume environment. This role requires strong ownership, assertiveness, and the ability to solve complex transaction problems. The ideal candidate thrives under pressure, holds others accountable, and is willing to do what it takes to get deals closed.

What you will do

• Manage acquisition and disposition transactions from contract ratification through settlement
• Supervise, train, and performance-manage Transaction Coordinators / Settlement Processors
• Establish, track, and manage KPIs for all team members
• Hire, supervise, train and mentor Transaction Coordinators
• Develop and update all policies and procedures, including creating video and written training documents
• Ensure all policies and procedures are being followed
• Personally manage a portfolio of transactions while reviewing teamwork for accuracy and timelines
• Review contracts, addenda, and HUD / Closing Disclosure statements for accuracy
• Request loans for new acquisitions and coordinate with lenders
• Manage construction loan draw requests in partnership with the Construction team
• Oversee all property listings, including procuring professional photography and virtual staging
• Ensure high quality, accuracy, and completeness of all listings across MLS and other platforms
• Ensure the company CRM is updated consistently and accurately for all transactions
• Serve as the escalation point for transaction issues; push back and escalate with title companies, lenders, or other parties when needed to get results
• Solve complex transaction problems involving title defects, surveys, utilities, seller challenges, or other complications
• Coordinate closely with Sales and Construction teams to ensure smooth handoffs and timely closings
• Assist with market expansion efforts, including sourcing and managing title company relationships and 3rd party brokers
• Maintain a high level of customer service for buyers, sellers, and partners
• Assist with hiring and managing 3rd party property managers to manage our rental portfolio
• Thrive in a fast-paced environment; availability may include evenings and weekends as needed

What we’re looking for

• 2+ years of people management experience in settlement, title, or transaction management
• 5+ years of real estate transaction experience
• Proven experience managing high-volume acquisitions and dispositions
• Highly assertive and comfortable holding internal teams and external partners accountable
• Strong work ethic and ownership mindset
• Ability to independently resolve complex real estate transaction issues
• You love people and are obsessed with making customers happy
• Bachelor’s degree required
• Proficient with Microsoft Office and CRM systems
• You thrive on working in a fast paced environment

Why we are a great place to work:

• Our company is FULLY REMOTE
• Our awesome company culture includes: competitive pay great benefits, great people, casual dress, team events, work hard/ play hard environment
• 2025 Revenue is up 60% year over year compared to 2024
• 2025 Ratified acquisitions are up 70% year over year compared to 2024
• Q4 2025 sales are up 100% compared to Q3 2025
• Q4 2025 revenue is up 152% compared to Q4 2025
• Q4 Ratified acquisitions are up 64% compared to Q4 2025
• We are continuing our nationwide expansion, now operating in 44 states plus Washington, DC.

House Buyers of America is a leading national home-buying company helping homeowners sell with confidence through a simple, transparent, and hassle-free process. Founded in 2001 and operating in 44 states, the company blends decades of real estate expertise with technology-driven operations to deliver speed, certainty, and consistent outcomes. House Buyers of America has been recognized for its industry impact, including Ernst & Young Entrepreneur of the Year and inclusion on the Inc. 5000 list of America’s fastest-growing companies.

House Buyers is an equal opportunity employer and does not discriminate by sex, creed, race, or by age. www.HouseBuyersOfAmerica.com

Total Compensation Range: $80,000-$130,00/ year inclusive of base plus bonus

About The Role

The Enterprise Solutions Manager drives operational excellence and client success through strategic analysis, process optimization, and cross-functional project management. You'll serve as a critical bridge between our global talent network and enterprise clients, working directly with leadership to scale operations and deliver world-class AI solutions. This role combines client-facing responsibilities with deep operational oversight, requiring both technical acumen and exceptional relationship management skills.

As an Enterprise Solutions Manager, you'll partner closely with Directors and senior leadership while collaborating across product, engineering, and operations teams. This position offers significant growth potential within our fast-scaling organization, with opportunities to build processes from the ground up and directly impact our next-generation marketplace launch.

What You’ll Do

• Partner with Directors on client meetings, requirement scoping, and strategic solution design
• Serve as bridge between enterprise clients, global talent network, and internal delivery teams
• Design and implement scalable operational processes from 0-1
• Collaborate extensively with product and engineering teams on technical handoffs and automation
• Lead project delivery, performance analysis, and quality optimization across workflows
• Conduct daily team reviews and mentor operational staff
• Build data-driven insights and support real-time analytics initiatives

What We Need

• Experience in consulting, banking, technology, or high-growth startup environments
• Proven track record building operations and processes from 0-1
• Strong project management experience with complex, multi-stakeholder initiatives
• 5+ years experience in a client-facing role working with enterprise accounts and stakeholder management
• Advanced proficiency in Excel, Google Suite, and data analysis tools
• Experience with SQL, business intelligence tools, or automation platforms preferred
• Exceptional communication skills and ability to thrive in fast-paced, ambiguous environments
• Strong bias toward action with demonstrated ownership mentality

What’s In It For You

Invisible is committed to fair and competitive pay, ensuring that compensation reflects both market conditions and the value each team member brings. Our salary structure accounts for regional differences in cost of living while maintaining internal equity.

For this position, the annual salary ranges by location are:

S&B USA, headquartered in Pittsburgh, PA, with multiple east coast regional offices is a leading infrastructure solutions company specializing in the development and construction of complex infrastructure projects, particularly through Alternative Delivery Partnerships. S&B USA offers comprehensive services, including project development, general contracting, self-performing construction, financing, and post-construction operations and maintenance. S&B USA is committed to innovation, sustainability, and community engagement, with a portfolio featuring mega projects like the Fargo-Moorhead Stormwater Diversion Channel in North Dakota and the PennDOT Major Bridge P3 Program across Pennsylvania.

What we are looking for:

S&B Construction is seeking an Estimating Manager with strong experience in the Heavy Highway / Heavy Civil industry.  The ideal candidate will bring a focus on project costs, construction means and methods, and innovative strategies to win bids.  

Extensive experience with alternative delivery methods - such as design-build, best value, CMGC/CMAR, and/or P3 is highly preferred. 

You will be joining a cohesive, experienced estimating team committed to consistency, accuracy, selectivity, and innovation.  We offer multiple opportunities to grow professionally, enhance your estimating skills, grow professionally, and increase your value within the construction industry.

Key attributes include strong technical and civil construction expertise, a positive attitude and solid work ethic, ability to work both independently and as a team player, reliability, humility and commitment to meeting deadlines.  

What you will do:  

• Thoroughly review and understand the project specifications and drawings.
• Exhibit a good understanding of how the owner pays for the Schedule of Values.
• Produce accurate take-offs and pricing of Heavy Highway / Heavy Civil components.
• Complete cost estimates on project from $10M to $500M+ price range.
• Solicit subcontractors and vendors for quotations.
• Prepare/manage Minority Participation matrix.
• Analyze self-perform activities versus subcontracted.
• Prepare/assist in creating construction schedules.
• Prepare/analyze equipment utilization schedule.
• Update databases with labor rates, vendor plug values and equipment rates.
• Complete cost estimates for assigned scopes of work on larger projects.
• Provide mentoring for less experienced estimators.
• Manage a group of assisting estimators.
• Exhibit good communication skills with internal staff, subcontractors, vendors, client representation, etc. maintaining ethical standards.
• Manage Joint Venture estimates.
• Identify risks and opportunities for projects.
• Coordinate quantity and cost comparison with Joint Venture Partners.

To be successful in this role:

Required:

• 4-year Engineering Degree or equivalent
• Estimating experience
• Technical training and /or related experience
• Advanced math and computer skills

Preferred:

• 10 years working in the field of Heavy Highway / Heavy Civil projects 
• Design Build/ P3 Experience 
• HCSS Heavy Bid, Microsoft products, Bluebeam, Smart Bid, Teams, Share Point, CADD, Viewpoint Vista & P6 
• Experience estimating all types of projects/contracts
• Experience supervising others

Benefit Summary:

Medical Insurance, Dental Insurance, Vision Insurance, 401K Plan with 4 % company match, Life Insurance, Disability Insurance, Paid Time Off, Paid Holidays

Core Values:

Work Safely: Safety is our Culture

Deliver Return: Earning a fair profit increases our long-term value

Value People: Take Care of Employees and They Will Take Care of Clients

Act with Integrity: Honesty Builds Trust

Provide Solutions: Better Solutions Yield Greater Satisfaction

S&B USA Construction and all its affiliate companies are committed to providing equal employment opportunities in all aspects of employment to qualified individuals without regard to the following criteria: race, color, national origin, religion, sex, pregnancy, sexual orientation, gender identity or expression, mental or physical disability, age, familial or marital status, ancestry, military status, veteran status or genetic information as well as any other prohibited criteria under any local, state or federal law applicable to S&B USA Construction. As part of the firm’s equal employment opportunity statement, S&B USA Construction will also take affirmative action to ensure that minorities, females, veterans, and qualified people with disabilities are considered for employment and promotional opportunities.

If a reasonable accommodation is needed for the interview process, please contact Human Resources at recruiting@shikunusa.com or Phone: 412-471-4200 ext. 1032

Agency Policy:  Please refer to our Agency Policy and disclaimer statement regarding resume submissions.  https://www.shikunusa.com/notice-to-staffing-agencies

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Access Executive Development Program Overview:

Access is seeking exceptional individuals for the Access Creating Executives Program (“ACE Program”). ACE roles provide hands-on experience and exposure to key operational best practices and tactics of Access’ portfolio strategy execution.

Candidates (“ACEs”) join the ACE Program as members of an Access portfolio company, directly supporting and reporting to executives in key functions including Lead Generation, Revenue Operations, Digital / Business Intelligence, Finance, M&A / Corporate Development, Strategy, and Marketing. ACEs are expected to improve, execute, and document best practices within the key roles, developing a meaningful operational skillset.

ACEs will attend and participate in Access networking events, training sessions, and summits with other executives and ACEs across the Access portfolio. ACEs will work with Access to build skillsets, report out to other ACEs, develop playbooks, and provide insights to executives where appropriate. They will leverage key learnings across the current and future portfolio, while also driving projects and new investment opportunities. Top performers will have career path opportunities within their respective portfolio company and/or across other areas of the Access Holdings ecosystem.

Company Overview:

WagWay Group is a PE-backed pet clubs and wellness company with operating brands across the U.S. WagWay was established to build a national, contemporary network of leading pet wellness providers in attractive markets. WagWay pet centers offer daycare, boarding, grooming, training, and vet services under a comprehensive model. The Company aspires to set the standard for pet wellness through the combination of service excellence, innovation, and pet health monitoring.

Job Summary:

The Senior Manager, Corporate Development, will be a key strategic partner to the CEO, responsible for driving growth through mergers and acquisitions, strategic partnerships, and new market expansion. This highly analytical and execution-oriented leader will identify, evaluate, and manage corporate development opportunities that align with WagWay Group’s long-term strategic plan. This role combines strategic insight with hands on execution – ideal for a resourceful, data-driven leader eager to influence growth and value creation. This role is part of the Access Holdings ACE Program.

Essential Functions & Responsibilities:

• Identify, assess, and execute potential acquisitions, partnerships, and new market opportunities.
• Lead financial modeling, valuation analyses, due diligence coordination and deal execution.
• Prepare and review investment memos, letters of intent and report on investment pipeline activities
• Collaborate with appropriate stakeholders to develop post-merger integration plan.
• Support the CEO and executive team in shaping the Company’s multi-year growth strategy and business model evolution. Develop and track KPIs and growth metrics tied to strategic initiatives.
• Develop and manage a proactive deal origination strategy… build relationships with brokers, owners, and regional operators to identify high-quality acquisition opportunities aligned with growth priorities.
• Drive top-of-funnel activity… source, evaluate, and qualify new leads that convert to actionable acquisition targets, ensuring a strong and sustainable deal pipeline.
• Cultivate a network of industry contacts and referral sources
• Conduct market and competitive intelligence to inform decision-making and capital allocation.
• Build executive ready reports and dashboards highlighting growth performance, deal pipeline status, and ROI of strategic initiatives. Support the creation of board and investor materials for strategic updates.
• Partner with Finance, Operations and Marketing executive team to align value creation priorities. Lead special projects or task forces focused on strategic partnerships, operational improvements or expansion initiatives.
• Prepare and present strategic recommendations to executive leadership, Access Holdings and external partners. Ensure clarity and alignment across all key stakeholders during deal execution and integration.
• Collaborate with Access Holdings and peer ACEs to cross-pollinate strategies and share playbooks across the portfolio.
• Attend ACE training and leadership events
• All other duties as assigned

Professional Qualifications:

• Bachelor's degree required in business, finance, economics or a related field; MBA preferred
• 4+ years of experience in management corporate finance, investment banking, private equity, corporate strategy, corporate development, or similar roles.
• Multi-unit experience required
• Legal background and capital markets experience preferred
• Proven track record leading M&A transactions, strategic transformation in a multi-location or consumer-facing business.
• Strong financial modeling and valuation experience; proficiency with Excel and data visualization tools
• Excellent written, verbal, and visual communication abilities, including experience developing board-ready materials
• Entrepreneurial mindset with a bias toward execution, ownership, and adaptability.
• Ability to balance big picture thinking with detailed execution.
• High emotional intelligence, low ego, and collaborative leadership style
• Fast learner with a desire to move with urgency, accountability, and intent
• Strong project management skills with a demonstrated ability to manage day-to-day real estate development activities
• Persistent focus on innovative management and operational processes to optimize efficiency
• Innovative and creative thinker with the ability to drive best practices
• Ability to drive change
• Comprehension of negotiation processes poised to achieve optimal outcomes

Equal Employment Opportunity 

WagWay provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We believe that a diverse team is a better team. The perspectives and experiences that people from different backgrounds bring to a company drive better decisions and improved results. WagWay is committed to a culture of inclusion and believes that diversity drives the best results.

We are looking for a Revenue Operations (Rev Ops) Lead to join our team and drive our revenue growth strategy. They will play a critical role in driving the efficiency and effectiveness of our revenue-generating processes. This individual will be responsible for the ownership and management of all revenue-related tools, including HubSpot and Salesforce. The Rev Ops Lead will work closely with various departments to ensure seamless cross-department collaboration, accurate forecasting, and the management of sales commissions. The ideal candidate must be data-driven, an independent thinker, a team player, good with numbers, and a skilled problem solver.

THE DAY-TO-DAY

• Tool Ownership and Management
• Manage and optimize all revenue-related tools, including HubSpot and Salesforce.
• Ensure that tools are integrated effectively and utilized to their full potential.
• Provide training and support to team members on the use of these tools.
• Expertise in HubSpot and Salesforce
• Leverage deep knowledge of HubSpot and Salesforce to drive efficiency and effectiveness in revenue operations.
• Implement best practices and stay updated on the latest features and functionalities.
• Forecasting
• Develop and maintain accurate revenue forecasts.
• Analyze historical data and market trends to provide actionable insights.
• Collaborate with sales and finance teams to ensure alignment and accuracy in forecasting.
• Cross-Department Collaboration
• Work closely with sales, marketing, finance, and customer success teams to ensure alignment and streamline processes.
• Facilitate communication and collaboration across departments to drive revenue growth.
• Sales Commissions
• Manage and administer the sales commission process.
• Ensure accurate calculation and timely distribution of commissions.
• Analyze commission structures and make recommendations for improvements.
• Sales Administration
• Develop and maintain the sales process to ensure efficiency and scalability.
• Maintain all Standard Operating Procedures (SOPs) related to sales operations.
• Organize and manage projects to improve sales operations and drive revenue growth.

WHAT MAKES YOU QUALIFIED

• 3 or more years of experience working in revenue operations, sales operations, or a similar role (preferably with startup experience).
• Bachelor’s degree in Business, Finance, Economics, or a related field.
• Proficiency in CRM software (Salesforce and Hubspot, certifications preferred but not required) and data analysis tools (e.g., Excel, BI tools).
• Strong analytical skills with the ability to interpret complex data sets and provide actionable insights.
• Data-driven and highly analytical.
• Independent thinker with the ability to make informed decisions.
• Team player with excellent collaboration skills.
• Good with numbers and financial analysis.
• Proactive problem solver with a strategic mindset.
• Detail-oriented with a high level of accuracy in work.
• Ability to work independently and meet deadlines.
• Strong communication skills, both written and verbal.
• Excellent problem-solving skills and the ability to make sound decisions under tight deadlines.
• Ability to adapt to a fast-paced, dynamic startup environment and contribute to a positive and collaborative culture.
• Proactive and solution-forward, bias for action.

The base salary for this position ranges from $70,000 to $100,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility and qualifications. 

WHY YOU’LL LOVE IT HERE

• Unlimited vacation
• Paid sick time
• Competitive health benefits, including medical, dental and vision insurance
• Robust 401k program – to invest in your future
• Monthly wellness stipend (e.g., gym yoga, meditation, etc..) – we value your well-being
• Monthly treat yourself stipend – dinner on us!
• Remote workspace stipend – Work from home or from a shared workspace — you decide.
• Paid volunteer time – giving back to our community is important to us!
• Annual learning credit –explore personal interests that excite you.
• …and so much more!