Kolmac Integrated Behavioral Health
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Clinical Manager
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Overview
We are currently in search of an experienced Clinical Manager for our Baltimore, MD location. The Clinical Manager at Kolmac Integrated Behavioral Health and all of its subsidiaries ("Kolmac" or the "Company") is ultimately responsible for the daily administration and supervision of Kolmac-CCG delivery of clinical services. This includes staffing all programs, as well as the training and development of all clinical staff. The Clinical Manager is responsible for ensuring that all Addictions Counselors have a foundation that will allow them to perform all responsibilities of their position. The Clinical Manager in partnership with the Executive Director is responsible for managing Key Performance Indicators.
This individual provides oversight and authority for ensuring compliance with Kolmac/CCG policies and procedures. The Clinical Manager has responsibility for the long and short-term planning, program evaluation, and compliance with federal, state, local, and independent regulatory statutes.
Responsibilities
In person schedule Monday - Friday 5:30am - 1:30pm
Leadership & Team Development
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Partner with the Executive Director on staffing processes including interviewing, onboarding, training, scheduling, and performance management.
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Conduct regular 1:1 supervision, annual reviews, and feedback sessions that inspire growth and accountability.
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Address performance issues with professionalism, compassion, and alignment to company values.
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Create a supportive, high-performing team culture where clinicians feel valued, motivated, and connected to their purpose.
Clinical Quality & Model Fidelity
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Ensure adherence to CCG's evidence-based, harm-reduction, and recovery-oriented care model.
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Provide ongoing training and coaching in Motivational Interviewing, Cognitive Behavioral Therapy, and Trauma-Informed Care.
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Observe groups and sessions to ensure clinical standards are met and continuously improved.
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Safeguard the integrity of clinical documentation and compliance with all policies and regulations.
Performance & Compliance
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Monitor and drive clinical outcome KPIs such as patient retention, program completion, clinical outcomes, and average length of stay.
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Ensure staff KPIs like counselor direct care hours are consistently met or exceeded.
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Review and approve timecards, reports, and documentation to maintain operational excellence.
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Collaborate with the compliance team to maintain CARF and state regulatory readiness.
Patient & Program Excellence
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Maintain high levels of patient satisfaction by addressing concerns quickly and thoughtfully.
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Partner with the Executive Director and Medical Director to enhance programming and introduce new evidence-based services.
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Provide direct clinical coverage or reduced caseload support when needed, modeling best-in-class care.
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Offer hands-on support during patient crises, guiding staff through clinical interventions with confidence and compassion.
Collaboration, Growth & Community Impact
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Partner with HR on onboarding and offboarding processes to ensure smooth transitions.
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Lead or participate in clinical trainings across the organization to elevate skillsets and performance.
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Engage in outreach and relationship-building with community partners to strengthen referral networks and program visibility.
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Champion CCG's mission by promoting our services with professionalism and passion.
- Other duties as assigned
Why You’ll Love Working Here
- Mission That Matters- Every day, you’ll lead a team helping patients rebuild their lives and futures.
- Supportive, Collaborative Culture– Work alongside compassionate professionals who share your dedication.
- Professional Growth– We invest in your development with training, supervision, and leadership opportunities.
- Competitive Pay & Comprehensive Benefits- Because your leadership deserves to be valued and rewarded.
Qualifications
- Master's degree in behavioral health-related field (Psychology, Social Work, Counseling, etc.)
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At least 5 years of experience working with individuals with substance use and co-occurring disorders
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Minimum 3 years of supervisory or management experience in a human services or behavioral health setting
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Board-approved supervisor status in Maryland (required)
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Strong knowledge of CARF standards, state regulations, and DEA requirements
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Skilled in providing group and individual counseling
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Excellent written, verbal, and documentation skills, including experience with electronic medical records
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Engaging leader who promotes accountability and supports positive clinical outcomes
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Solid understanding of addiction, treatment approaches, and community drug trends
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Committed to ethical and professional counseling standards
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Strong problem-solving, decision-making, and leadership abilities
Direct Reports:
- All clinical staff within the clinic or region
We Offer:
- Competitive Compensation
- Full Benefits: Medical/Dental/Vision
- Life Insurance
- 401K
- Tuition Reimbursement
- Paid Professional Development Time
- Student Loan Repayment Program
- Paid Vacation Time
- And More!
The base pay for this position goes up to $90K annually.
Kolmac Integrated Behavioral Health has been a leader in Outpatient Treatment since 1973. Patient care is at the heart of what we do. Kolmac Outpatient Recovery and Concerted Care Group (CCG) have merged to provide addiction treatment and behavioral health treatment services for individuals, families, couples, and groups. We serve communities across Maryland, DC, Virginia, Delaware, and Pennsylvania. We are still growing!
Ready to apply?
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Regional Director of Operations
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Job Overview:
The Regional Director of Operations (RD) at Kolmac Integrated Behavioral Health and all its subsidiaries ("Kolmac" or the "Company") is a key member of the operational leadership team and will own the Operational, Financial, and Clinical performance over all offices within the region. The RD is responsible for implementing operational initiatives and procedures while ensuring the integrity of the Kolmac and/or Concerted Care Group clinical model and culture.
Essential Duties and Responsibilities:
- P&L responsibility for all service lines within region
- Utilizes and prioritizes site performance metrics and data to identify opportunities for operational and clinical improvements
- Becomes the Subject Matter Expert (SME) of the operational workflows and systems in the facilities managed by RD and ensures the fidelity of CCG’s operational and clinical model by consistently shadowing and observing clinical interactions and department level operations within each facility.
- Provides weekly and monthly updates to CCG leadership on the clinical, operational, and financial health of the region
- High level of organizational skills: Outlook, Teams, AI tools. Manages email daily, responds to all communication within 24 hrs.
- Exceptional time management skills with an ability to prioritize deliverables and meet deadlines
- Trains clinic leadership on HR sensitive responsibilities, progressive discipline workflow, and resolving conflicts within the team in a timely and professional manner.
- Responsible for communicating and supporting the implementation of clinical, medical, and administrative operations
- Implements the established policies and procedures within the region and introduces and directs operational changes at the site level, and as Kolmac changes and/or expands
- Responsible for the oversight of site admin team/office manager on all billing information and payments for patients
- Ensures that all revenue cycle processes are followed and issues resolved, in partnership with clinic level and revenue cycle leadership
- Leads/supports staff training that enhances service delivery and ensures operational workflows are being followed
- Ensures site compliance with state licensing requirements, as well as all other regulatory bodies (State licensing, DEA, CARF)
- Collaborates with the COO and other leadership to build and follow through on a strategic business growth plan
- Assists with new site selection, and acquisition of required licensure and certifications to open new locations.
- Proven ability to grow census by developing and implementing outreach strategies
- Works with leadership in contributing to the annual budget preparation process, along with developing creative initiatives to meet annual goals.
- Collaborates with the senior leadership to develop and implement evidence based clinical programming that enhances CCG’s current clinical and medical approaches
- Supports clinical leadership to ensure accurate, complete, timely and high-quality documentation and data collection to meet best practice clinical standards that comply with Kolmac policies and procedures, payer requirements and external regulatory standards including electronic and paper records
- Attends meetings of community and professional associations and activities related to delivery of treatment services to facilitate referral and resource development and to provide appropriate feedback to staff
- Interviews, hires, and ensure training of new staff members, with the support of the HR department. Completes performance evaluations of staff and create professional development plans as needed
- Develops and supports positive, professional, collaborative relationships with stakeholders to promote patient satisfaction, enhance the program quality and improve patient outcomes
- Other duties as assigned.
Qualifications - Education and Experience:
- Must Haves:
- Five or more years of experience with progressive management responsibility in multisite healthcare operation
- Strong bias towards action and results
- Proven ability to aggressively manage priorities and ensure follow through
- Exceptional ability to problem-solve
- Strong interpersonal skills: you engage people in an authentic way.
- You know how to deliver thoughtful, actionable feedback and can influence people to get the best out of them
- Strong communication skills
- Highly organized, able to multi-task and easily adapt and respond to change
- You set an extremely high standard for self and team
- Pluses:
- Master’s Degree in Counseling or Social Work from an accredited university or college (preferred)
Direct Reports:
- Executive Director, and site management (Assistant Director, Clinical Leads, Practice Manager) in the event the Executive Director is not present or has not been identified.
Expected Travel Requirement:
- 70% within region
Ready to apply?
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Executive Director
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Overview
Lead, Inspire, Transform – Become an Executive Director at Kolmac Integrated Behavioral Health!
As an Executive Director in our Baltimore facility, you won’t just be managing a center—you’ll be leading it. You’ll be the visionary and driving force behind a team dedicated to compassionate, evidence-based care. This is your opportunity to build, grow, and shape a center that makes a difference every single day.
At Kolmac Integrated Behavioral Health/Concerted Care Group, we’re not just providing care—we’re transforming lives through our innovative, integrated approach to mental health and substance use treatment.
Responsibilities
Why you as our next Executive Director?
You’re a natural leader with a passion for healthcare operations and a commitment to excellence. You thrive in a dynamic environment, balancing strategic business growth with a heart for patient care. You’re not afraid to take charge, drive results, and elevate those around you.
Your impact as our next Executive Director:
- Own the success of your center—overseeing all operations, growth strategies, and financial performance.
- Inspire and lead a diverse team of clinicians, medical professionals, and administrative staff to provide top-tier patient care.
- Shape the future of behavioral health by implementing cutting-edge clinical and operational best practices.
- Engage with the community—build partnerships, establish strong local relationships, and be a leader in healthcare advocacy.
- Be the bridge between clinical excellence and business success, ensuring financial and operational efficiency while never losing sight of our mission.
What You Get in Return:
- The chance to lead a center as if it were your own—with autonomy, support, and the backing of an industry leader.
- The satisfaction of knowing your work directly improves lives—helping individuals on their journey to recovery and wellness.
- A dynamic, growth-focused organization where innovation is encouraged, and success is rewarded.
- Competitive compensation, benefits, and a supportive leadership team that values your contributions.
Qualifications
What We’re Looking for with Our Executive Director:
- A strong leader with 5+ years of experience in healthcare operations, managing multi-site or multi-disciplinary teams.
- A motivator who wants to be onsite and present with their team!
- A strategic thinker who understands budgets, financials, and data-driven decision-making.
- Experience managing profit and loss (P&L) statements and budget planning.
- Understanding of healthcare financials and key performance indicators (KPIs).
- A problem solver who embraces challenges, adapts quickly, and thrives in a fast-paced environment.
- A collaborator who builds relationships across teams and with external stakeholders to drive impact.
- A mission-driven individual who believes in the power of wraparound behavioral healthcare and is eager to drive lasting change.
- Educational Background:
- A Bachelor’s Degree in Business, Public Health, Healthcare Administration, or a related field is required.
- A Master’s Degree and appropriate clinical/medical licensure is preferred, though relevant hands-on experience will be considered in place of this.
- Licensure & Certification (Preferred but Not Required):
- Clinical licensure (LCPC, LCSW-C, LMFT, etc.) or healthcare leadership certifications are a plus.
- If recovering from a substance use disorder, a minimum of five years continuous sobriety is required.
If you’re ready to take the next step in your career and lead with passion, purpose, and impact, we want to hear from you! Join Kolmac and be a leader in transforming behavioral healthcare.
The base pay for this position pays up to $110,000 a year. Factors, such as but not limited to, geographical location, relevant experience, licensure, education, and skill level may impact the pay for this position.
💡 Apply today and start making a difference as our newest Executive Director!
#LI-DNP
Ready to apply?
Apply to Kolmac Integrated Behavioral Health