MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

As a Staff Technical Program Manager, you will own the successful delivery of complex, cross-functional efforts. You will partner closely with stakeholders across the organization from Engineering, Product, Product Design, and even Field-facing teams to develop and execute against our overall product vision and business objectives, uncover solutions to technical challenges, and provide data-driven insights that power strategic decision-making.

We are looking to speak to candidates who are based in Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Columbus, Dallas, Miami, Nashville, New York City, Philadelphia, Raleigh, Washington DC, Tysons for our hybrid working model.

Position Expectations

• Leverage technical acumen and analytical skills to drive engineering programs forward and maximize business value delivery
• Recognize patterns in a sea of information and take action accordingly
• Develop a strategic approach to program management that balances agility and process. This involves discerning when to provide direct guidance and when to empower teams by establishing clear frameworks and guidelines for ongoing initiatives
• Build strategic partnerships with Product, Design, and Engineering stakeholders
• Expand knowledge into new domains as called upon
• Act as a mentor to junior TPMs and lead by example
• Embody MongoDB's core values and leadership principles

The right candidate for this role will be

• Experienced with 10+ years of working in an engineering organization leading complex cross-functional technical programs
• Experienced with 5+ years of Software development background
• Able to partner with technical stakeholders in methodically breaking down engineering challenges to deliver against abstract goals
• Able to participate in technical design discussions and summarize trade-offs, outcomes, and next steps
• Skilled at communicating across a diverse set of engineers and stakeholders
• Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
• Hyper-organized and capable of coordinating across multiple independent work streams and organizations
• A role model for effective execution practices, driven by an attuned sense of priority and urgency
• Able to leverage their experience in program delivery to influence improvements to our tools, operations, architecture
• Trained in working with project tracking software (e.g. Jira, Rally, MS Project)
• Familiar with MongoDB or a comparable technology

Nice to have!

• Exposed to generative AI and Machine Learning
• Interested in business automation work such as scripting in Python, Google Apps Script and Slack
• Familiar with tools and methodologies for code analysis, refactoring, and automated testing

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 2263203305

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

Maryland Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Maryland if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Maryland Salary: $149,000- $201,000

Priority Deadline: February 16th, 2026 (Applications will still be accepted after this date)

College Track is a comprehensive college completion program. Our students benefit from a 10‑year integrated program that helps them overcome obstacles on the path to a bachelor’s degree and a meaningful career. We offer academic, financial, and personalized support over 10 years to help students persist through college and graduate.

What began in 1997 with 25 students in East Palo Alto has grown into a national movement of more than 5,400 scholars and alumni who are driving change in their families, campuses, workplaces, and communities. Today, we operate 13 centers rooted in communities across California, Colorado, Louisiana, and the D.C. Metro Area, with our newest site opening in Baltimore, thanks to a bold partnership with the Baltimore Ravens, M&T Bank, and Baltimore City Public Schools. To learn more, please visit www.collegetrack.org. 

Our Impact

Our scholars are leaders on more than 300 college campuses nationwide, including at partner institutions like Middlebury College, Tulane University, Bowie State University, and the University of Maryland, Baltimore County. They graduate at rates that are three times the national average for first-generation students, proving what’s possible when talent meets opportunity. One year after college, 80 percent of our alumni are employed, and by age 30, they earn an average of $89,823—outpacing the national median and demonstrating the long-term economic mobility a bachelor’s degree unlocks.

These outcomes are the result of a deliberate approach that supports scholars to minimize student debt, secure paid internships, and reduce the need to work excessive hours while in school—ensuring they can focus on learning, leadership, and personal growth. By preparing our scholars to capture the full value of their degree, we position them to thrive in the 21st-century economy and lead lives of opportunity, choice, purpose, and power.

Our Values

At College Track, our values drive the way we do our work, and we look for individuals who share our passion. We blend an entrepreneurial spirit with our nonprofit roots, cultivating a dynamic culture where everyone's contributions are valued and encouraged. 

• COMMITMENT: With every choice and every decision, we center the 10-year promise. 
• PASSION: It is the fire that drives us, and we’re in it for the long haul.
• JOY: Energized by the hopes, ambitions, and growth of our scholars, we celebrate the impact of our community.
• AUTHENTICITY: What each brings to the table contributes to deep and trusting relationships.
• EXCELLENCE: Every day is better than the last, we’re always learning, always progressing, always evolving.

Position Overview 

The College Counselor & Advisor plays a central role in delivering on College Track’s 10-Year Promise by supporting scholars to navigate their postsecondary journeys with clarity, confidence, and purpose. This cross-functional role merges leadership development and college counseling into one position, responsible for both group facilitation and personalized advising. Reporting to the College Counseling Director, the College Counselor & Advisor works in close partnership with the Academic Advisor to co-lead the development and implementation of each scholar’s Consolidated Education Plan (CEP); a dynamic, multi-year roadmap that integrates academic progress, social-emotional growth, and postsecondary goals. 

The College Counselor & Advisor facilitates College Track’s LEAD curriculum and college readiness programming, helping scholars explore their purpose, develop leadership skills, and complete critical college access milestones. They also provide individualized college advising to a caseload of scholars, guiding them through the complex process of preparing for, applying to, and enrolling in and matriculating to college and a commitment to co-creating an integrated, scholar-centered experience in partnership with site teams and families. 

Primary Responsibilities 

LEAD Curriculum Facilitation and Individual Scholar Counseling 

o Deliver dynamic workshops and experiences across the five LEAD pillars: College Preparation, Career & Purpose, Social-Emotional Wellness, Academic Skills, and Financial Literacy. 

o Facilitate age-appropriate college access and leadership development content in group settings, integrating culturally responsive and trauma-informed practices. 

o Engage in ongoing intellectual preparation to adapt LEAD and college-readiness content to meet diverse scholar needs and contexts. 

o Leverage feedback and data to iterate and improve session delivery. 

o Provide 1:1 college counseling and case management for a caseload of scholars, supporting them through all aspects of the college access process, including application planning, financial aid, college fit and match, and enrollment decision-making. 

o Ensure scholars complete all required college milestones, including college visits, SAT/ACT, FAFSA/alternative site-based financial aid, personal statements, scholarship applications, and final college decisions. 

o Track and report on college readiness indicators to inform supports and interventions. 

o Maintain accurate records in College Track’s data systems to ensure timely, data-driven advising. 

• Cross-Functional Collaboration

o Partner with Academic Advisors, College Thrive team members, and other staff to ensure seamless phase transitions and holistic support. 

o Collaborate with school counselors, teachers, and community-based partners to build a coordinated network of support around each scholar. 

o Implement College Track’s national college and university partnerships strategy with fidelity under the direction of the College Counseling and Partnerships Strategy team 

o Partner with the College Access, Success, and Partnerships team to analyze matriculation and post-secondary scholar data in support of continuous improvement of our college counseling strategies 

o Collaborate with colleagues and instructional leaders to continuously improve curriculum implementation through reflective practice, peer feedback, and shared planning. 

• Consolidated Education Plan (CEP) Co-Ownership 

o Co-develop and maintain the CEP alongside the Academic Advisor, ensuring it reflects each scholar’s evolving academic, social-emotional, and postsecondary goals. 

o Support scholars in identifying their purpose, strengths, and support needs, both in school and in life, and integrate these into their CEP planning. 

o Coordinate regularly with Academic Advisors to align on scholar supports, college readiness benchmarks, and transition planning from high school into the College Thrive phase. 

o Facilitate structured scholar reflection and check-ins using the CEP as a tool for ongoing development. 

• Scholar Engagement and Development 

o Build strong, trusting relationships with scholars and families that foster identity, agency, and high expectations. 

• Other duties as assigned

Qualifications - First and foremost, the College Counselor & Advisor will be a fierce advocate for College Track’s mission to equip scholars confronting systemic barriers to earn a bachelor’s degree in pursuit of a life of opportunity, choice, purpose, and power. Additionally, candidates bring with them the following skills, experience, and knowledge: 

• Minimum 4-year college degree required; advanced degree or college counseling certification preferred. 
• Minimum 3–5 years of experience in college access, youth development, school counseling, or a related field; direct experience working with first-generation college-bound students preferred. 

• Proven success delivering college readiness advising, including FAFSA completion, financial aid literacy, personal statement coaching, and enrollment decision-making. 
• Strong facilitation and curriculum delivery skills with experience leading group-based workshops, particularly with high school youth. 
• Demonstrated ability to analyze scholar data (e.g., GPA, college access milestones, workshop attendance) to guide individualized and group advising. 
• Deep understanding of social-emotional development. 
• Willingness to work occasional evenings and weekends aligned to key program milestones (e.g., FAFSA nights, college decision events). 
• Physical Requirements: alternating between sedentary work that primarily involves sitting, standing, typing on a keyboard, manipulating a mouse to use a computer's operating system/internet, and more active work such as moving around an office environment, communicating with scholars/stakeholders, (conveying and receiving information), classroom management, far visual acuity, near visual acuity lifting/carrying/moving objects (20 pounds). 

Compensation and Benefits 

This position is full-time, hourly, with a full compensation range of $54,000.00 - $65,000.00 with the exact compensation depending on experience. All offers are dependent upon experience. However, as someone new to the role, you can expect an offer between $56,750.00 - $59,499.00 to ensure internal equity while leaving room for salary growth during your time in the position. 

College Track provides access to extensive benefits centered around three core areas of wellness: health care, work-life balance, and financial security. We believe time off is essential to success and provide up to 23 discretionary time off days (Sick and Vacation) in addition to 23 paid office closures and holidays in your first year of employment. Learn more about benefits here (bit.ly/JpBs22). 

What Else You Should Know 

This role is in-person Monday-Friday, 11am-7pm at our Baltimore Site.

While we hire great people from a wide variety of backgrounds, we especially encourage applicants who identify as first-generation college graduates to apply for open opportunities on staff. 

College Track is an equal-opportunity employer fully committed to achieving a diverse workforce. College Track does not discriminate based on race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression.

#LI-AT1

About the Opportunity

We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.

This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.

You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.

What to expect? 

Personalization & Experimentation Domain Leadership 

• Own the end-to-end design of personalization and experimentation programs, including:
• audience and segmentation strategies grounded in behavioral, contextual, and first-party data
• experience decisioning models that balance relevance, performance, and governance
• experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
  
  
• Design personalization strategies that scale responsibly, including:
• guardrails to prevent over-personalization, bias, and degraded user experience
• approaches for global, multi-brand, or multi-region deployments
• tradeoffs between targeting precision, latency, and operational complexity
  
  
• Define measurement approaches that connect:
• user behavior → decisioning logic → exposure → business outcomes
  
  
• Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.

Technical Solution Architecture & Hands-On Delivery

• Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
• user identification and profile stitching
• audience evaluation and decisioning
• personalized content and experience delivery
  experimentation and uplift measurement
  
  
• Lead hands-on implementation activities such as:
• building proof-of-concepts and reference implementations
• configuring personalization models and decision logic
• developing integration services and APIs
• supporting production deployments and performance optimization
  
  
• Integrate personalization solutions with enterprise platforms including:
• CDPs (Segment, Tealium, mParticle, etc.)
• CRMs (Salesforce, Dynamics)
• analytics platforms (GA4, Adobe Analytics, Snowplow)
• identity, consent, and privacy tooling
  
  
• Design personalization delivery patterns across modern rendering strategies:
• SSR, CSR, SSG, ISR
• edge and CDN-based personalization
• hybrid static + runtime personalization approaches
  
  
• Ensure solutions meet enterprise requirements for:
• performance and scalability
• reliability and fallback behavior
• security and privacy compliance

Technical Discovery & Customer Enablement

• Lead technical discovery sessions to assess customer readiness across:
• data quality, identity maturity, and event instrumentation
• architectural constraints (latency, caching, edge delivery)
• content model alignment and operational workflows
  
  
• Translate personalization requirements into detailed technical designs, including:
• integration patterns and API contracts
• data and event schemas
• deployment and observability considerations
  
  
• Enable customer teams through:
• implementation workshops and pair-programming
• architecture and code reviews
• developer documentation and operational runbooks

Cross-Functional Collaboration & Feedback Loops

• Partner closely with Contentful Product and Engineering teams to:
• surface implementation challenges and recurring customer pain points
• provide feedback that influences roadmap, developer experience, and documentation
• validate new personalization capabilities against real customer use cases
  
  
• Contribute to internal enablement by:
• mentoring Solution Architects and delivery team members
• developing reusable accelerators, patterns, and reference architectures
• supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities

What you need to be successful?

Required: Personalization & Experimentation Domain Expertise

• Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
• ownership of audience strategy and decisioning logic
• designing and running A/B or multivariate experiments beyond basic UI testing
• interpreting experiment results and translating them into iterative improvements
  
  
• Strong understanding of personalization challenges such as:
• identity resolution and anonymous vs known users
• data sparsity and cold-start scenarios
• experimentation validity, bias, and statistical tradeoffs
• privacy, consent, and regulatory constraints

Required: Technical & Architectural Skills

• Advanced proficiency with modern web technologies:
  • JavaScript / TypeScript
  • React with Next.js (preferred), or Vue/Nuxt, Angular
  • REST and GraphQL APIs
    
    
• Deep understanding of web rendering and delivery patterns:
  • SSR, CSR, SSG, ISR
  • caching strategies and personalization at scale
• Strong experience integrating SaaS platforms and enterprise systems via APIs
• Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
  • serverless or microservices-based systems
  • event-driven or streaming architectures

Professional Services & Collaboration Skills

• Experience delivering customer-facing technical engagements in a consulting or professional services context
• Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
• Strong written communication skills, especially technical documentation

Nice to Have

• Experience with CDPs, tag management systems, and event pipelines
• Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
• Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)

What Success Looks Like

• Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
• Personalization solutions you design are:
• measurable and outcome-driven
• performant at enterprise scale
• governed and extensible over time
• Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
• Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
• Contentful is consistently seen as a credible personalization partner, not just a technology vendor.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

Per Scholas is seeking an IT Support instructor to become a member of our  Training Team. The ideal candidate is a detail-oriented, problem-solving individual with strong technical and instructional skills, demonstrates the ability to adapt quickly to a dynamic environment, and maintains a strong sense of accountability. To succeed in this role, candidates must be business-minded within our mission focus and excel in instructional delivery that meets clients’ and learners’ high expectations.

WHAT YOU’LL DO 

• Support instructor-led training that prepares students for entry-level to mid-level careers in IT Support. Responsibilities include daily instruction, assessment administration, attendance, one-on-one tutoring, daily evaluation and monitoring of individual student progress, addressing student violations with students in a consistent manner, and more
• Provide students with access to relevant resources for outside learning on technologies and study aids relevant to the curriculum
• Work closely with the team to identify student needs, provide the necessary support, establish individualized plans for student achievement, and participate in regular student-status meetings.
• Maintain and update Salesforce and/or our LMS with student grades, certification scores, and progress notes.
• Support and maintain the training curricula, syllabi, lesson plans, and other classroom materials. 

WHAT YOU’LL BRING TO US

Instructional Skill Sets

• 1-3 years of teaching or training experience 
• Strong technical background; able to grasp and convey highly technical subject matter
• Ability to respond clearly to live digital conversations via a digital engagement platform such as Zoom or an in-person training environment.
• Strong communication skills

Required Skill Sets 

• Proficient understanding of IT support fundamentals, including hardware, software, and networking concepts.
• Familiarity with operating systems such as Windows, MacOS, and Linux.
• Experience in troubleshooting common IT issues, including software installations, network configurations, and hardware malfunctions.
• Knowledge of IT security protocols and best practices.
• Ability to work with diverse IT tools and software like helpdesk ticketing systems, remote desktop tools, and hardware diagnostic utilities.
• Understanding of cloud computing platforms and services.
• Experience with mobile device management and troubleshooting.
• Familiarity with virtualization technologies.
• Knowledge of IT support and best practices and service level agreements (SLAs).
• Ability to stay updated with the rapidly evolving tech landscape.
• Commitment to ongoing professional development, applicable certifications, and coursework to stay current with rapidly evolving technology trends and advancements.

Preferred Skill Sets 

• Experience in diagnosing, repairing, and maintaining various computer hardware, including desktops, laptops, and peripheral devices.
• Ability to install, configure, and troubleshoot operating systems like Windows, Linux, and macOS, including knowledge of file systems, drivers, and system optimization.
• Experience in setting up and managing both wired and wireless networks, with a deep understanding of IP addressing, subnets, routing, and network troubleshooting tools.
• Experience in configuring, troubleshooting, and securing mobile devices across various platforms, including Android and iOS.
• Experience in setting up and managing Windows Server environments and roles such as Active Directory, DHCP, and DNS.
• Experience in designing and implementing Group Policy to manage user environments, system settings, and software installations across an organization.
• Experience in understanding and managing server storage solutions, including RAID configurations and different disk types.
• Experience in implementing backup strategies on Windows Server and restoring data or system states when necessary.

Professional Qualifications 

• Bachelor's degree (or equivalent practical/industry experience). 
• Strong technical aptitude (Google Sheets/Excel, Slides/PowerPoint, Salesforce, Slack, Zoom, etc.), project management, and organizational skills with detailed follow-through abilities. 
• Excellent written communication, presentation, and customer service skills.
• Solid understanding of business needs.
• Strong evaluation and data management skills.
• Prior knowledge or background in IT (if minimal, a desire and willingness to learn what’s needed) and a passion for technology is a plus.
• Bachelor’s degree in Information Technology, Computer Science, or a related field; Master’s degree preferred.
• Relevant industry certifications, such as CompTIA A+ (1200 Series) , Network+, or others.
• At least three years of experience in an IT support role.

Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
• You are data-driven, result-oriented, and a forward-looking catalyst for social change.
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
• You are a life-long learner.
• You are an effective communicator with strong oral and written skills. 
• You are tech-savvy and learn new tools quickly. 
• You are detail-oriented, with exceptional organizational management skills.
• You have strong public speaking and interpersonal skills. You are a motivator who is personable, approachable, and socially engaging. You can cultivate relationships and build rapport quickly and authentically with people from various professional and cultural backgrounds.
• You are adept at managing your time and balancing multiple projects and tasks.
• You stand behind our mission, believing that individuals from any community should have access to well-paying career positions and that talent should be recognized and recruited from diverse sources.

Compensation 

For this role specifically, we are targeting a salary range of $60,000 - $65,000, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.

LI#- Onsite 

Mindgrub Technologies is an award-winning agency whose mission is to drive efficiency, growth, and ROI through AI and digital innovation. We leverage a deep understanding of technology and growth strategy to deliver multi-channel solutions for enterprise clients, with a strong focus on the energy and utilities sectors.

Position Overview

Mindhub is the coworking space within Mindgrub Technologies built around community, flexibility, and a high-quality member experience. We’re looking for an Office Coordinator who will serve as the welcoming face of our space and help ensure everything runs smoothly day-to-day.

This role is ideal for someone who enjoys working with people, takes pride in staying organized, and naturally anticipates what needs to be done before being asked.

What You'll Do

• Member Experience & Front Desk
  • Serve as the first point of contact, welcome members, guests, and prospective tenants with a friendly, professional presence
  • Answer phones, manage inbound emails, and route inquiries appropriately
  • Maintain a clean, organized, and welcoming front desk and common areas
  • Act as the primary day-to-day contact for tenants, ensuring a positive experience

• Tours, Sales Support & Onboarding
  • Respond to coworking and conference room inquiries via email, phone, and walk-ins
  • Schedule and coordinate tours for prospective members, primarily with the Managing Director
  • Conduct tours when needed and confidently communicate offerings and pricing
  • Capture and organize prospect information and maintain accurate tracking
  • Gather all necessary details for new member agreements and coordinate with Managing Director to move prospects forward
  • Support onboarding by preparing for new tenant arrivals, including scheduling, communication, and setup

• Office Space & Space Management
  • Keep the kitchen, café, and shared spaces fully stocked, clean, and organized throughout the day
  • Monitor conference rooms, schedule, reset, and maintain presentation-ready spaces
  • Handle incoming mail and packages and distribute to members
  • Submit and track maintenance requests and coordinate with property management as needed
  • Maintain office supplies, storage areas, and overall organization of the space

• Community & Events
  • Help coordinate in-office events, meetings, and tenant experiences (set-up, breakdown, and logistics)
  • Contribute ideas to enhance the community experience and create a positive, engaging environment
  • Assist with communications to members (announcements, updates, etc.)

• General Administrative Support
  
  • Use tools like Google Workspace Tools (Gmail, Sheets, Docs, Drive, etc.), Slack, and internal systems to stay organized and responsive
  • Assist with scheduling, small projects, and general administrative needs
  • Take initiative to identify gaps, anticipate needs, and keep operations running smoothly

• Business Development & Membership Growth
  • Support and execute outreach campaigns to attract new members (email, social, local partnerships, and community engagement)
  • Identify and research potential member leads, including local businesses, startups, and entrepreneurs
  • Assist in developing and maintaining relationships with local organizations, partners, and referral networks
  • Track campaign performance and maintain organized records of outreach efforts and leads
  • Collaborate with the Managing Director to test new strategies for increasing occupancy and engagement
  • Represent Mindhub at local networking events or community opportunities when applicable

• Additional Responsibilities
  • Take on new tasks as business needs evolve
  • Collaborate with Mindhub and its sister company on occasional marketing initiatives

Who You Are

• Highly organized and detail-oriented, you notice what others miss
• Friendly, outgoing, and naturally welcoming with a strong hospitality mindset
• Comfortable balancing multiple responsibilities in a fast-paced environment
• Strong communicator with a polished and professional presence
• Tech-savvy and comfortable learning new tools and systems quickly
• Dependable, positive, and committed to creating a great experience for others
• Able to lift and move items up to 20 lbs (such as office supplies, packages, and event materials) as needed

Compensation

• In-Person; 8:30am - 4:30pm ET, Monday - Thursday
• $21.00 USD per hour
• Base compensation will be determined based on a variety of factors including skills, education, certifications, and overall experience for this role.

Inclusivity without exception | At Mindgrub we value and encourage mutual respect and acceptance. We know we all have something to contribute. We work every day to ensure all are welcome, and that we treat all people with fairness and dignity.

No phone calls or recruiters, please.

#LI-Remote

Who We Are 

Weber Shandwick is more than a leading global PR agency – we’re an engagement agency working at the cutting edge of the new media landscape. We’re storytellers and content creators who engage people IN the story. Our success is built on a deep commitment to client service and our people, embracing creativity and collaboration to build brands and reputations. 

About the Role 

Weber Shandwick is seeking a motivated and detail-oriented Associate to join our B2B Digital Marketing team. In this role, you will be essential to the success of our integrated campaigns, supporting the team in executing marketing strategies for major B2B clients. You'll get hands-on experience with campaign coordination, data reporting, marketing automation, and content development, providing a fantastic opportunity to grow your digital marketing skills. 

This position is based in our Baltimore office on a hybrid schedule and is part of the agency’s South business unit (Atlanta, Baltimore, Washington D.C.). 

About You 

You are a digitally-savvy, curious, and collaborative team player eager to build a career in B2B marketing. You have a keen eye for detail and thrive on organization, whether you're tracking project timelines or compiling campaign data. A fast learner and a proactive communicator, you're excited to contribute ideas in brainstorms and support a talented team in delivering best-in-class work for world-renowned brands. 

What You'll Do  

• Campaign Execution & Support: Assist in the day-to-day management and execution of integrated B2B marketing campaigns, coordinating with creative, media, and account teams to ensure deliverables are on track.
• Reporting & Analytics: Help compile and analyze campaign data, review performance deliverables, and contribute to reports that track progress against client goals.
• Project Coordination: Support project logistics by maintaining project trackers, updating status documents, and coordinating the delivery of assets across teams.
• Research & Ideation: Conduct research on industry trends, competitors, and client landscapes, and actively participate in team brainstorms by sharing fresh ideas. 

What You'll Bring  

• Basic Qualifications:
  • 1-3 years of experience in the digital communications or marketing industry; agency experience is a strong plus.
  • Familiarity with digital marketing principles, including demand generation, lead generation, and email marketing. 
  • Basic understanding of or exposure to MarTech tools (e.g., Marketing Automation, CRM, CMS) and analytics platforms. 
  • Bachelor's degree in a relevant field. 
• Competencies:
  • Detail-Oriented: A commitment to delivering clear, precise, and accurate work, from data entry to reviewing deliverables.
  • Collaboration & Communication: Strong interpersonal and communication skills with the ability to work effectively within a fast-paced, integrated team environment. 
  • Proactive & Eager to Learn: A passion for digital marketing, a curious mindset, and an openness to learning and growth opportunities. 
  • Time Management: The ability to manage multiple tasks, meet deadlines, and work well in a dynamic environment. 

 Salary Range: $50,000 USD – $55,000 USD

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-RJ1 

The Opportunity 

The Senior Commerce Specialist leads a portfolio of accounts across multiple eCommerce platforms (Amazon, Walmart, Target, and others), blending retail optimization with media strategy to drive comprehensive digital commerce success. You'll manage client relationships, develop integrated strategies, and mentor junior team members while directly impacting client ROI and company growth. 

What You Will Do: 

• Manage account portfolios and conduct strategic reviews across retail and media channels 

• Develop and execute integrated retail and media strategies to maximize ROI and retention 

• Analyze marketplace and media data to identify opportunities, recommend optimizations, and improve sales and margins 

• Define optimal media channel mix (Sponsored Ads, DSP, Video, etc.) and execute award-winning campaigns 

• Optimize product pages, metadata, and promotional strategy 

• Create data-driven presentations, budgets, forecasts, and biweekly reporting 

• Serve as a subject matter expert on eCommerce platforms and retail media 

• Educate clients on best practices and how retail and media tactics work together 

• Collaborate with Customer Success, Sales, and Product teams 

• Mentor junior team members and identify process improvements 

Who You Are: 

• 2-3+ years of eCommerce, client management, digital marketing, or data analysis experience 

• Strong background in paid search (PPC), DSP/programmatic activation, or multi-channel media strategy 

• Deep knowledge of eCommerce marketplaces and Amazon's advertising ecosystem 

• Advanced data analysis, Excel, and PowerPoint skills 

• Excellent communication and presentation abilities 

• Detail-oriented, solution-focused, and collaborative 

• Passionate about Commerce and retail media with ability to learn quickly and adapt 

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators, and problem solvers to help us create it.

Who you are

Metropolis is seeking a VP, Strategic Initiatives to serve as the Chief Commercial Officer’s primary operator for high-stakes, cross-functional projects that require senior judgment and decisive action. You are a parking industry veteran and high-accountability leader who thrives at the intersection of commercial ambition and operational execution. You take full ownership of complex initiatives like large-scale portfolio onboardings and enterprise-level system implementations without requiring constant oversight, leveraging your deep domain expertise to bypass the industry learning curve. As a peer to our Central Operations team, you will drive outcomes for our most critical projects. You are an expert at navigating ambiguity within the parking and real estate landscape, leading diverse stakeholders across Finance, Product, and Operations, and utilizing AI-driven approaches to multiply your impact and compress project timelines.

What you'll do

• Own end-to-end project management for CCO-level strategic initiatives from scoping through performance review
• Serve as the accountable, on-site leader for complex parking builds, big installs, and launches where a senior Metropolis presence is required
• Lead cross-functional alignment across Finance, Product, Operations, and Commercial stakeholders to secure multi-department buy-in
• Develop project charters, milestone frameworks, and accountability structures calibrated to project complexity
• Partner with Central Operations to oversee major property onboardings and serve as the expert escalation point for strategic parking and asset management decisions
• Manage the project infrastructure for large-scale portfolio onboardings to ensure readiness standards are met
• Drive the customer reporting improvement initiative across departments to deliver high-quality client-facing outputs
• Serve as the CCO's proxy on workstreams requiring senior presence and executive sponsorship
• Maintain the Operations OKR framework and data guide to ensure alignment with field-level performance
• Identify emerging strategic needs and proactively scope new initiatives before they become urgent

What we're looking for

• 12+ years of progressive experience in operations, strategy, or project management inside the parking industry
• Extensive experience with big installs, asset management, and field-level leadership
• Demonstrated track record of owning complex, cross-functional projects from initiation through delivery within the parking or mobility sector
• Ability to communicate effectively with cross-functional stakeholders such as Finance, Product, and Commercial leaders to drive decisions
• High accountability orientation with a focus on owning outcomes rather than tasks
• Bachelor’s degree required
• Operate as an AI-native leader by using AI tools to synthesize information, draft communications, and summarize data
• Experience implementing AI-driven approaches to automate reporting workflows and surface risks before they escalate
• Ability to proactively pilot and validate new AI tools to improve project outcomes and team efficiency
• Proven use of AI tools as a force multiplier for project status synthesis and cross-functional briefing preparation

While not required, these are a plus:

• Specific experience in real estate or transportation technology industries
• Military or other high-accountability leadership backgrounds

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $225,000.00 USD to $260,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans, and more. #LI-CH1 #LI-Onsite

AI Demand Innovation Specialist 

 
The Opportunity  
 
We're looking for an AI Demand Innovation Specialist to join our team in Toronto as part of our Sales function. The AI Demand Innovation Specialist will play a critical role in optimizing our sales AI-powered technology stack & it’s integrations, supporting Sales team pipeline campaigns, and enabling data-driven decision-making across the revenue organization.  

This role requires significant experience with Salesforce, HubSpot (Marketing & Sales Hub), other GTM technologies, and the ability to partner with sales, marketing and RevOps stakeholders to drive operational excellence. This is an exciting opportunity for a detail-oriented, tech-savvy individual who is passionate about building scalable processes, leveraging AI, and bridging the gap between sales & marketing. You’ll have the chance to shape how we utilize tools, data, and AI-automation to accelerate growth. 
 
What You Will Do: 
 
In this role, you’ll support and enhance our Sales support infrastructure to ensure the effectiveness of our demand generation and revenue programs. Responsibilities include: 
 

• Support, optimize, and troubleshoot various Sales tooling & it’s AI capabilities, ensuring team members can work effectively. 

• Build, maintain, and optimize AI workflows, lead flows, and scoring frameworks to improve funnel health. 

• Maintain integrations between HubSpot, Salesforce, and other tools to ensure data accuracy and consistency. 

• Enable AI-supported campaign execution by aligning marketing signals with sales actions. 

• Partner with the Marketing & Demand Generation teams to support campaign execution  

• Work with RevOps to build performance reporting, including pipeline attribution and ROI analysis. 

• Assist with data hygiene projects across various data sources, ensuring accurate lead, contact, and account information. 

• Identify opportunities for process improvements and automation across the Sales function. 

• Partner with Sales Operations to align on lead routing, qualification, and reporting. 

Who You Are: 
 

• 3+ years of hands-on Sales or Marketing Operations experience, with expert-level HubSpot (Marketing Hub), Salesforce, and AI knowledge. 

• Proven ability to deploy AI-powered automation across GTM workflows (lead routing, enrichment, follow-ups, task creation), CRM integrations (Salesforce), and Sales engagements. 

• Experience using AI for pipeline analysis, forecasting support, and deal risk identification 

• Deep understanding of lead management, scoring, routing, and pipeline development. 

• Experience with BI/reporting tools is a plus. 

• Experience with basic coding/scripting (SQL, Python, Javascript, APIs (Postman), Version Control (Git) is a plus. 

• Strong written and verbal communication skills to effectively collaborate internally with colleagues and externally with clients. 

• Team player with a genuine desire to contribute to the overall success of the entire team.  

The Opportunity 

The Senior Commerce Specialist leads a portfolio of accounts across multiple eCommerce platforms (Amazon, Walmart, Target, and others), blending retail optimization with media strategy to drive comprehensive digital commerce success. You'll manage client relationships, develop integrated strategies, and mentor junior team members while directly impacting client ROI and company growth. 

What You Will Do: 

• Manage account portfolios and conduct strategic reviews across retail and media channels 

• Develop and execute integrated retail and media strategies to maximize ROI and retention 

• Analyze marketplace and media data to identify opportunities, recommend optimizations, and improve sales and margins 

• Define optimal media channel mix (Sponsored Ads, DSP, Video, etc.) and execute award-winning campaigns 

• Optimize product pages, metadata, and promotional strategy 

• Create data-driven presentations, budgets, forecasts, and biweekly reporting 

• Serve as a subject matter expert on eCommerce platforms and retail media 

• Educate clients on best practices and how retail and media tactics work together 

• Collaborate with Customer Success, Sales, and Product teams 

• Mentor junior team members and identify process improvements 

Who You Are: 

• 2-3+ years of eCommerce, client management, digital marketing, or data analysis experience 

• Strong background in paid search (PPC), DSP/programmatic activation, or multi-channel media strategy 

• Deep knowledge of eCommerce marketplaces and Amazon's advertising ecosystem 

• Advanced data analysis, Excel, and PowerPoint skills 

• Excellent communication and presentation abilities 

• Detail-oriented, solution-focused, and collaborative 

• Passionate about Commerce and retail media with ability to learn quickly and adapt 

The Opportunity 

The Senior Commerce Specialist leads a portfolio of accounts across multiple eCommerce platforms (Amazon, Walmart, Target, and others), blending retail optimization with media strategy to drive comprehensive digital commerce success. You'll manage client relationships, develop integrated strategies, and mentor junior team members while directly impacting client ROI and company growth. 

What You Will Do: 

• Manage account portfolios and conduct strategic reviews across retail and media channels 

• Develop and execute integrated retail and media strategies to maximize ROI and retention 

• Analyze marketplace and media data to identify opportunities, recommend optimizations, and improve sales and margins 

• Define optimal media channel mix (Sponsored Ads, DSP, Video, etc.) and execute award-winning campaigns 

• Optimize product pages, metadata, and promotional strategy 

• Create data-driven presentations, budgets, forecasts, and biweekly reporting 

• Serve as a subject matter expert on eCommerce platforms and retail media 

• Educate clients on best practices and how retail and media tactics work together 

• Collaborate with Customer Success, Sales, and Product teams 

• Mentor junior team members and identify process improvements 

Who You Are: 

• 2-3+ years of eCommerce, client management, digital marketing, or data analysis experience 

• Strong background in paid search (PPC), DSP/programmatic activation, or multi-channel media strategy 

• Deep knowledge of eCommerce marketplaces and Amazon's advertising ecosystem 

• Advanced data analysis, Excel, and PowerPoint skills 

• Excellent communication and presentation abilities 

• Detail-oriented, solution-focused, and collaborative 

• Passionate about Commerce and retail media with ability to learn quickly and adapt 

The Opportunity 

The Senior Commerce Specialist leads a portfolio of accounts across multiple eCommerce platforms (Amazon, Walmart, Target, and others), blending retail optimization with media strategy to drive comprehensive digital commerce success. You'll manage client relationships, develop integrated strategies, and mentor junior team members while directly impacting client ROI and company growth. 

What You Will Do: 

• Manage account portfolios and conduct strategic reviews across retail and media channels 

• Develop and execute integrated retail and media strategies to maximize ROI and retention 

• Analyze marketplace and media data to identify opportunities, recommend optimizations, and improve sales and margins 

• Define optimal media channel mix (Sponsored Ads, DSP, Video, etc.) and execute award-winning campaigns 

• Optimize product pages, metadata, and promotional strategy 

• Create data-driven presentations, budgets, forecasts, and biweekly reporting 

• Serve as a subject matter expert on eCommerce platforms and retail media 

• Educate clients on best practices and how retail and media tactics work together 

• Collaborate with Customer Success, Sales, and Product teams 

• Mentor junior team members and identify process improvements 

Who You Are: 

• 2-3+ years of eCommerce, client management, digital marketing, or data analysis experience 

• Strong background in paid search (PPC), DSP/programmatic activation, or multi-channel media strategy 

• Deep knowledge of eCommerce marketplaces and Amazon's advertising ecosystem 

• Advanced data analysis, Excel, and PowerPoint skills 

• Excellent communication and presentation abilities 

• Detail-oriented, solution-focused, and collaborative 

• Passionate about Commerce and retail media with ability to learn quickly and adapt 

Kepler is a people first organization. If this roles piques your interest but you may not check every box, we still encourage you to apply! Studies show that imposter syndrome can prevent women and people of color from applying unless they meet every single qualification. We welcome all who are interested to apply, you just might be a great candidate for this role or others. 

Protect yourself from recruitment fraud. The only way to apply for a position at Kepler is by submitting a direct application via the Keplergrp.com website or working with a recruiter employed by Kepler with a @keplergrp.com email address. Learn how to stay safe by clicking here

We are looking for a Revenue Operations (Rev Ops) Lead to join our team and drive our revenue growth strategy. They will play a critical role in driving the efficiency and effectiveness of our revenue-generating processes. This individual will be responsible for the ownership and management of all revenue-related tools, including HubSpot and Salesforce. The Rev Ops Lead will work closely with various departments to ensure seamless cross-department collaboration, accurate forecasting, and the management of sales commissions. The ideal candidate must be data-driven, an independent thinker, a team player, good with numbers, and a skilled problem solver.

THE DAY-TO-DAY

• Tool Ownership and Management
• Manage and optimize all revenue-related tools, including HubSpot and Salesforce.
• Ensure that tools are integrated effectively and utilized to their full potential.
• Provide training and support to team members on the use of these tools.
• Expertise in HubSpot and Salesforce
• Leverage deep knowledge of HubSpot and Salesforce to drive efficiency and effectiveness in revenue operations.
• Implement best practices and stay updated on the latest features and functionalities.
• Forecasting
• Develop and maintain accurate revenue forecasts.
• Analyze historical data and market trends to provide actionable insights.
• Collaborate with sales and finance teams to ensure alignment and accuracy in forecasting.
• Cross-Department Collaboration
• Work closely with sales, marketing, finance, and customer success teams to ensure alignment and streamline processes.
• Facilitate communication and collaboration across departments to drive revenue growth.
• Sales Commissions
• Manage and administer the sales commission process.
• Ensure accurate calculation and timely distribution of commissions.
• Analyze commission structures and make recommendations for improvements.
• Sales Administration
• Develop and maintain the sales process to ensure efficiency and scalability.
• Maintain all Standard Operating Procedures (SOPs) related to sales operations.
• Organize and manage projects to improve sales operations and drive revenue growth.

WHAT MAKES YOU QUALIFIED

• 3 or more years of experience working in revenue operations, sales operations, or a similar role (preferably with startup experience).
• Bachelor’s degree in Business, Finance, Economics, or a related field.
• Proficiency in CRM software (Salesforce and Hubspot, certifications preferred but not required) and data analysis tools (e.g., Excel, BI tools).
• Strong analytical skills with the ability to interpret complex data sets and provide actionable insights.
• Data-driven and highly analytical.
• Independent thinker with the ability to make informed decisions.
• Team player with excellent collaboration skills.
• Good with numbers and financial analysis.
• Proactive problem solver with a strategic mindset.
• Detail-oriented with a high level of accuracy in work.
• Ability to work independently and meet deadlines.
• Strong communication skills, both written and verbal.
• Excellent problem-solving skills and the ability to make sound decisions under tight deadlines.
• Ability to adapt to a fast-paced, dynamic startup environment and contribute to a positive and collaborative culture.
• Proactive and solution-forward, bias for action.

The base salary for this position ranges from $70,000 to $100,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility and qualifications. 

WHY YOU’LL LOVE IT HERE

• Unlimited vacation
• Paid sick time
• Competitive health benefits, including medical, dental and vision insurance
• Robust 401k program – to invest in your future
• Monthly wellness stipend (e.g., gym yoga, meditation, etc..) – we value your well-being
• Monthly treat yourself stipend – dinner on us!
• Remote workspace stipend – Work from home or from a shared workspace — you decide.
• Paid volunteer time – giving back to our community is important to us!
• Annual learning credit –explore personal interests that excite you.
• …and so much more!