Role

Senior Technical Marketing Engineer – Zscaler Private Access (ZPA).We are seeking a highly qualified Senior Technical Marketing Engineer to join our team. This is a hybrid position based in Bengaluru, reporting directly to the Director of Product Management within the Product Management organization.

As a Technical Marketing Engineer operating within the Product Management function, you will serve as the essential technical liaison between engineering innovation and market execution. Your responsibilities will include translating complex product capabilities into compelling technical content—including comprehensive whitepapers, detailed architectural guides, and high-impact demonstrations—while ensuring our field teams possess the necessary technical proof points to secure competitive victories.

Key Responsibilities

• Serve as the ZPA product specialist across connectors, segmentation, user-to-app policy architecture, and Zero Trust Exchange integration.
• Handle field Product Engagement Requests and represent ZPA in deep-dives, architecture reviews, and proof-of-value engagements.
• Enable the field via training, deal-specific technical consultation, and scalable sessions to build Sales Engineer competency.
• Support critical deal closures with technical proof points, competitive positioning, and hands-on help during evaluation cycles.
• Improve deployment and adoption by finding gaps, driving fixes, and translating field feedback into action with cross-functional teams.
• Own ZPA collateral and demos: maintain the library, build high-impact demos, create Day 2 operations content, and deliver competitive analysis.

Who You Are (Success Profile)

• Deeply committed to the mission, acts with integrity, and drives outcomes with a bias for action.
• Seeks challenges, enjoys finding solutions, and tackles complex issues for maximum impact.
• Prioritizes team success and builds trust through constructive challenge, directness, and clarity.
• Brings a growth mindset, invests in self-development, and actively seeks feedback to improve.
• Balances speed and quality in a high-growth environment with a strong focus on execution.

What We’re Looking for (Minimum Qualifications)

• 5–7 years in technical roles such as Systems Engineering, Technical Marketing, Solutions Architecture, Technical Account Management, or Product Management.
• Deep understanding of ZTNA architectures, including application connectors, identity-aware proxying, micro-segmentation, and least-privilege access.
• Hands-on experience with SASE/SSE platforms, VPNs, SD-WAN, and network security products, and the ability to explain how ZPA replaces legacy approaches.
• Proven success creating technical collateral (whitepapers, deployment guides, competitive analyses, technical blog posts) used by field teams, and translating complex architectures into clear content.
• Experience delivering live product demos and technical training for internal sales teams, channel partners, and customers.

What Will Make You Stand Out (Preferred Qualifications)

• Hands-on experience with Zscaler Private Access or comparable ZTNA platforms.
• Experience with AWS/Azure/GCP, VPC/VNet, Okta/Azure AD (Entra ID), endpoint management, and Docker/Kubernetes with modern app architectures.
• Knowledge Python/Bash/JavaScript skills for prototypes/PoCs/tooling, plus GenAI + prompt engineering for content, research, and testing.

ABOUT THE TEAM:

The Information Technology (IT) team is the backbone of our organization, ensuring the seamless and secure operation of our technology. Our mission is to empower employees by providing reliable and innovative IT solutions that enable them to achieve their goals efficiently. We are dedicated to maintaining a robust and secure infrastructure, proactively addressing technical challenges, and offering exceptional support to foster a digitally driven and collaborative work environment.

The IT team plays a crucial role in managing our technology infrastructure, from resolving hardware and software issues to overseeing application updates and integrations, and monitoring SaaS applications, web traffic, and access to ensure a secure environment. We are committed to minimizing disruptions and ensuring uninterrupted access to essential resources through proactive support and timely resolutions

ABOUT THE ROLE: 

As IT Workplace Operations Engineer, you will play a key role in ensuring a seamless, secure, and scalable IT experience across our global hybrid workforce. This is a hands-on technical role with growing ownership - you'll move beyond day-to-day support to take responsibility for IT systems, processes, and service quality across your area.

Working closely with Workplace, Security, People Ops and Engineering teams, you'll contribute to both the operational running of IT and the continuous improvement of how we deliver it. This is the right role for someone who has solid IT foundations and is ready to take the next step - owning workstreams, driving small-scale improvements, and becoming a trusted technical resource for the team and the wider business.

• Support and maintain IT operations for in-office and remote teams, ensuring consistent, high-quality service delivery with minimal disruption
• Take ownership of endpoint and device management across Intune, Jamf, MDM and SSO platforms, ensuring availability, performance and compliance
• Manage IT asset lifecycle end-to-end - procurement coordination, provisioning, lifecycle tracking, audit support and secure decommissioning
• Ensure a smooth employee experience by owning onboarding and offboarding device workflows, working closely with People Ops and Security
• Manage and maintain office AV equipment and conference room technology, ensuring reliability for day-to-day and event use
• Identify and implement process improvements and lightweight automation opportunities to reduce manual work and improve support efficiency
• Contribute to the documentation of IT processes, runbooks and workflows, helping move the team from reactive to proactive operations
• Support compliance with company security policies and industry standards, contributing to audits and risk assessments as needed
• Collaborate with cross-functional teams including Engineering, Security and Workplace on IT initiatives and policy alignment
• Act as a go-to technical resource for junior colleagues, providing guidance, knowledge-sharing and hands-on support to raise the team's overall capability
• Participate in the on-call rotation to provide after-hours technical support when required

WHAT WE ARE LOOKING FOR: 

• 3-5 years of experience in IT operations or workplace support, with clear progression beyond helpdesk into systems ownership, hands-on expertise with modern IT tools including MS Intune, Jamf, Meraki Wireless Networks, and Okta.
• Well-versed in ITIL principles and fluent in ITSM platforms such as Jira or ServiceNow across incident, request and change management
• Confident troubleshooting Windows and Mac devices across hardware, software and connectivity issues
• Solid working knowledge of G-Suite and Microsoft 365 administration and support
• Competent in AV and conference room technology management, keeping environments reliable for everyday use and events
• Beginning to explore automation, scripting or Infrastructure as Code - GitHub or Terraform exposure is a plus
• Strong documentation habits - able to write clear runbooks, process guides and handover notes
• A natural go-to for junior team members - approachable, knowledgeable, and invested in bringing others along
• Effective communicator who can engage confidently with both technical peers and non-technical stakeholders
• Comfortable working in a fast-paced, high-growth environment where priorities shift and ownership is encouraged

WHAT YOU’LL GET IN RETURN:

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

• Identify, onboard, and maintain strategic partnerships with hospitals, healthcare providers, insurance companies, brokers, financial advisors, and other key stakeholders to promote medical loan offerings and drive business growth.
• Drive sales by generating leads through healthcare providers, DSAs, FOS teams, and financial institutions. Develop targeted strategies to convert leads into loans, ensuring a consistent and growing pipeline of clients.
• Onboard large hospital chains, clinics, and healthcare institutions to Tide's platform, ensuring they are actively engaged in lead generation for medical loans. Work closely with these institutions to develop tailored solutions for their patients, driving lead conversion into sales.
• Create new revenue streams by leveraging partnerships. Develop campaigns with DSAs, FOS, and calling teams to promote medical loan products, ensuring effective conversion and closing of deals.
• Lead negotiations with partners, structure deals, and collaborate with legal teams to finalize agreements that align with business objectives and regulatory requirements.
• Educate partners on medical loan products, ensuring they understand the features, benefits, and terms. Provide ongoing support to resolve issues and ensure smooth operations.
• Ensure that all partnerships and medical loan offerings comply with relevant financial, healthcare, and data privacy regulations.

• 4 to 8 years of experience in partnership management, business development, or sales, preferably in the healthcare finance, fintech, or financial services industries.
• Experience in managing relationships with hospitals, Health care insurance companies is highly desirable.
• Strong track record in building and maintaining strategic partnerships. Excellent negotiation, relationship management, and communication skills.
• A deep understanding of medical loan products, the healthcare finance sector, and market dynamics.
• Proven experience in generating revenue through partnerships and lead generation initiatives. Strong business development focus with the ability to convert leads into revenue
• A Bachelors degree in Finance, Business, Economics, or a related field is required. An MBA or relevant advanced degree is a plus.
• Ability to work independently and collaboratively within a team. Comfortable managing multiple stakeholders and competing priorities.
• A genuine passion for healthcare access and driving innovation in medical finance solutions for patients and healthcare providers.
• Experience working with financial institutions, healthcare providers, DSAs, or fintech companies is a plus. Previous team management experience is advantageous.

• Travel may be required to meet with partners and clients.
• Ability to work independently as well as part of a team.
• Previous experience working with a bank, fintech, or digital bank will be a plus.
• Previous team handling experience will be a plus.

• Competitive salary
• Self & Family Health Insurance
• Term & Life Insurance
• OPD Benefits
• Mental wellbeing through Plumm
• Learning & Development Budget
• 15 days of Privilege leaves
• 12 days of Casual leaves
• 12 days of Sick leaves
• 3 paid days off for volunteering or L&D activities

About Us: Founded in 1972, Atari is one of the world’s most iconic consumer brands and a pioneer in the video game industry, recognized worldwide for its multi-platform games and licensed products. Atari owns and/or manages a portfolio of more than 400 games and franchises, including globally recognized brands such as Asteroids®, Centipede®, Missile Command®, Pong®, and RollerCoaster Tycoon®.

The Atari family of brands includes Digital Eclipse, Nightdive Studios, Infogrames, AtariAge, MobyGames, as well as Coatsink, Early Morning Studios, and Stormteller Games—spanning game development, publishing, and community experiences worldwide. Today, Atari Inc. continues to build on its legacy by developing games, hardware, and experiences that honor the past while driving innovation for the future. 

Over the past two years, we've been building Atari in India as a growing team that plays a critical role in supporting our global operations. We're proud of the team we've assembled so far, and we’re just getting started. As part of a lean, high-impact organization, the team in India works closely with colleagues in North America and Europe on projects that move the company forward. Whether you're helping launch a new game, keeping our infrastructure secure, or supporting day-to-day operations, your work here matters. Join us as we continue to grow Atari India and build the future of a legendary brand.

Position: Senior QA Automation Engineer (Java + Selenium)
Experience: 4+ Years Experience
Location: Netaji Subhash Place, Pitampura, Delhi.
Employment Type: Full-Time
Working Hours: 9AM - 6PM IST

Overview
We are looking for a highly skilled and experienced QA Automation Engineer with a strong command over Java, Selenium, and automation frameworks. The ideal candidate will have a deep understanding of
automation best practices, strong problem-solving abilities, and a passion for delivering high-quality software at speed. This is a hands-on technical role where you'll be building robust, scalable, and
high-performance automation frameworks and test suites for complex applications.


What You'll Do

• Design and develop robust, scalable, and maintainable automation test frameworks using Java + Selenium.
• Work closely with developers, product managers, and other QA engineers in an Agile environment.
• Create and maintain test scripts for UI, API, Integration, and Regression testing.
• Lead automation efforts from scratch and improve existing test frameworks.
• Analyze test results, debug issues, and work with development teams to resolve defects.
• Ensure optimal test coverage and maintain high quality standards across the product.

Qualifications

Required

• 4+ years of experience in QA Automation with a strong focus on Java and Selenium WebDriver.
• Expertise in building custom frameworks from scratch (e.g., TestNG, JUnit, Cucumber, BDD/TDD).
• Strong understanding of OOPs concepts, Core Java, and design patterns in test automation.
• Proficient in handling complex DOM structures, dynamic elements, waits, and synchronization.
• Experience in REST API testing using tools like RestAssured, Postman, or similar.
• Hands-on with version control systems like Git.
• Experience with test management tools (e.g., JIRA, TestRail, Zephyr).
• Good exposure to Agile/Scrum environments.

Preferred

• Experience in performance testing tools like JMeter or Gatling.
• Exposure to cloud-based testing platforms (e.g., BrowserStack, Sauce Labs).
• Knowledge of containerization tools like Docker.
• Experience with BDD tools like Cucumber, Serenity, etc.
• Working knowledge of SQL and basic database testing.

Why Join Us?

• Be part of a company building in the gaming space, not just hiring for it
• Own your work end-to-end with meaningful autonomy
• Direct access to leadership—your ideas won’t get lost in layers
• Hybrid setup with a flexible, trust-driven work environment
• Comprehensive medical cover at zero cost to you
• Regular team engagement initiatives that actually bring people together
• Work with a team that’s ambitious, collaborative, and genuinely fun
  

Atari is an equal opportunity employer and we are committed to providing a workplace free from harassment and discrimination.  We are committed to equal employment regardless of race, religion or lack thereof, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, medical condition, veteran status, ancestry, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.

ABOUT THE ROLE

Be at the forefront of the AI revolution, working on cutting-edge projects that shape the future of financial services. You’ll join a passionate team focused on building high-quality, scalable products with real-world impact.

We’re looking for a Staff-level Backend Engineer (AI) to bridge robust backend systems with Generative AI. You’ll design the frameworks, standards, and platforms that allow AI capabilities to scale securely, reliably, and efficiently across the enterprise, going beyond feature delivery to influence long-term technical direction.

As a Staff Engineer you’ll:

• Build core services for Tide’s agentic platform, including APIs, workflow orchestration, and tool integration 
• Integrate bought components where they accelerate delivery, and build where control, trust, and reuse matter most
• Work with product, data, platform, and security teams to productionise shared AI capabilities
• Design services that are reliable, secure, observable, and easy for other teams to adopt
• Help shape reusable engineering patterns for AI-enabled workflows

WHAT WE ARE LOOKING FOR:

• Strong backend or platform engineering experience in production environments.
• Good judgement across APIs, distributed systems, cloud infrastructure, and service design.
• Experience integrating internal and third-party platforms.
• Comfort working in ambiguity and turning emerging needs into robust platform components.
• Strong focus on quality, reliability, and developer usability.
• Experience with AI infrastructure or orchestration is helpful, but not essential.
• Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product is valuable, but not essential.
• Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories

Our Tech Stack:

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!)
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable
• Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users)
• Docker, Terraform, EKS used by the Cloud team to run the platform
• DataDog and Rollbar to keep it running
• GitHub with Sonarcloud, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first 2 weeks
• Angular 2+ with ngrx on Web, Flutter for the Mobile App
• Fivetran/Snowflake/Looker for the BI insights and Python/Faust/Flask/Tecton + some ML libs for the automated decisioning and risk management

WHAT YOU’LL GET IN RETURN

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

ABOUT THE ROLE:

Tide is hiring a Senior Staff Software Engineer to lead the architecture of our agentic platform. You will shape the shared capabilities that allow AI systems to operate safely, reliably, and at scale across Tide. That includes context, orchestration, tool execution, trust controls, observability, and evaluation. You will participate in key build versus buy decisions, integrate external components where they accelerate us, and ensure we own the parts that matter most for Tide’s trust, data advantage, and long-term platform leverage.

As a Senior Staff Engineer you’ll: 

• Define the architecture for Tide’s agentic platform
• Drive the design of shared services such as context APIs, tool layers, policy controls, and auditability 
• Partner with product, data, security, and engineering teams to turn use cases into reusable platform capabilities
• Set standards for reliability, safety, scalability, and developer experience
• Provide technical leadership across teams and unblock critical decisions
• Implement cost-management and routing logic to optimize LLM spend across different providers
• Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories 

WHAT WE ARE LOOKING FOR:

• Deep experience building platform or infrastructure systems at scale
• Strong judgement across APIs, distributed systems, data, and cloud-native architecture
• Track record of leading complex cross-team technical problems
• Experience integrating third-party platforms without losing control of core architecture
• Strong understanding of reliability, security, and observability
• Experience with AI platform components is valuable, but not essential
• Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product is highly desirable 

Our Tech Stack:

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!)
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable
• Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users)
• Docker, Terraform, EKS used by the Cloud team to run the platform
• DataDog and Rollbar to keep it running
• GitHub with Sonarcloud, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first 2 weeks
• Angular 2+ with ngrx on Web, Flutter for the Mobile App
• Fivetran/Snowflake/Looker for the BI insights and Python/Faust/Flask/Tecton + some ML libs for the automated decisioning and risk management

WHAT YOU’LL GET IN RETURN: 

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

ABOUT THE TEAM: 

The Information Technology (IT) team is the backbone of our organization, ensuring the seamless and secure operation of our technology. Our mission is to empower employees by providing reliable and innovative IT solutions that enable them to achieve their goals efficiently. We are dedicated to maintaining a robust and secure infrastructure, proactively addressing technical challenges, and offering exceptional support to foster a digitally driven and collaborative work environment.

The IT team plays a crucial role in managing our technology infrastructure, from resolving hardware and software issues to overseeing application updates and integrations, and monitoring SaaS applications, web traffic, and access to ensure a secure environment. We are committed to minimizing disruptions and ensuring uninterrupted access to essential resources through proactive support and timely resolutions

ABOUT THE ROLE: 

As an IT Workplace Technology Engineer, you will own and evolve our global endpoint, workplace, and corporate network technology ecosystem. This role focuses on delivering a secure, scalable, and seamless employee experience by leading the design, deployment, and optimization of device management, collaboration platforms, endpoint security, and corporate networking.You will work at the intersection of IT, Security, Networking, and Employee Experience, ensuring our digital workplace aligns with Zero Trust principles and modern cloud-first architectures.

As Newtwork Engineer you will

• Lead administration and lifecycle management of MDM platforms including Microsoft Intune and Jamf Pro, supporting macOS, Windows, and mobile environments.
• Own and evolve the corporate network engineering stack, including wired and wireless networks across global office locations.
• Design, deploy, and operate cloud-managed networking solutions such as Cisco Meraki and Juniper Mist, covering access points, switches, firewalls, and SD-WAN.
• Architect and maintain secure office networking (VLANs, routing, switching, QoS, VPNs, and high-availability designs).
• Partner closely with Information Security to implement Zero Trust controls, including Device Trust, Network Trust, NAC, ZTNA, secure Wi-Fi (802.1X), DLP, CASB, and Secure Web Gateways (SWGs).
• Lead office network lifecycle management including new office builds, expansions, refreshes, and decommissioning.
• Monitor, analyze, and optimize network and endpoint performance using telemetry and analytics from Meraki, Mist, and endpoint management platforms.
• Architect and implement automation and configuration management using scripting and Infrastructure as Code (IaC) to scale device, network, and policy management.
• Integrate and manage identity and access workflows with platforms such as Okta, enabling secure authentication and context-aware access.
• Define standards and drive consistency across device provisioning, compliance, patching, onboarding, and offboarding.
• Act as the technical lead for workplace IT and networking initiatives, mentoring team members and serving as the final escalation point for complex endpoint and network issues.

What Makes You a Great Fit ?

• 5+ years of experience in workplace IT, MDM, corporate networking, and SaaS administration, with 2+ years in a technical lead or senior engineer role.
• Deep, hands-on expertise with Microsoft Intune, Jamf Pro, and device management across macOS and Windows.
• Strong experience with enterprise networking platforms such as Cisco Meraki and/or Juniper Mist, including Wi-Fi, switching, firewalls, and SD-WAN.
• Solid foundation in network engineering fundamentals (TCP/IP, DNS, DHCP, routing, switching, wireless design, and troubleshooting).
• Proven experience implementing Zero Trust architectures, including Device Trust, Network Trust, conditional access, and identity-aware networking.
• Comfortable writing and maintaining PowerShell, Bash, or Python scripts, and using IaC frameworks to automate and standardize infrastructure.
• Experience delivering and supporting modern office network environments optimized for cloud-first and hybrid work models.
• Strong cross-functional collaborator who works effectively with Security, HR, Facilities, and IT Operations.
• Thrive in fast-paced environments and enjoy building reliable, scalable systems that improve employee experience and operational efficiency.

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

About the role

As a Financial Crime Specialist, you will be a key member of Tide’s Financial Crime Risk Oversight & Management team, forming an integral part of the Second Line of Defence (2LOD). You will provide expert oversight of financial crime (FC) risks and controls across Tide’s India portfolio, ensuring robust governance, policy adherence, and regulatory compliance.

In this role, you will act as a Subject Matter Expert (SME) for Financial Crime Risk Management in India, with a deep understanding of RBI, FIU-IND, and PMLA regulatory frameworks. You will take ownership of key financial crime risks, including their identification, assessment, and escalation,  ensuring that senior management and the Board have a clear view of Tide’s financial crime risk exposure.

You will be responsible for maintaining and enhancing financial crime policies, standards, and procedures, ensuring they remain aligned with regulatory expectations and best practices. Additionally, you will lead the ongoing Financial Crime Risk Assessment (FCRA) process, identifying emerging risks and ensuring mitigation strategies are embedded effectively across the business.

Working closely with the First Line of Defence (1LOD) and other key stakeholders, you will provide expert advice on FC escalations, due diligence standards, and risk management controls. You will also track and report key Financial Crime Management Information (MI), ensuring timely escalation of material risks and control deficiencies to senior management and relevant committees.

Leveraging data-driven insights and innovative tools, you will contribute to Tide’s strategic aim of preventing and detecting financial crime effectively, while maintaining a strong culture of compliance and risk awareness. You will also support the Financial Crime Risk Oversight team in prioritizing oversight activities based on regulatory change, risk exposure, and strategic business priorities.

Some of the things you’ll be doing:

• Interpreting RBI, PMLA and other regulations and keeping a track of any amendments or new guidelines by the regulators and assessing how these changes will impact current policies / processes at Tide.
• Supporting in the development of innovative yet practical financial crime controls along with the 1LoD teams at Tide.
• Assisting Financial Crime Manager / Lead in creating and reviewing new Financial Crime related policies and procedures.
• Assisting Financial Crime Manager / Lead in reviewing existing processes for policy adherence levels and address course corrections.
• Proactively advising product and 1st LoD teams and ensuring that new product builds are within regulation and are Tide policy compliant.
• Proactively advising Product teams and 1st LoD on the Financial crime controls to be built in product design.
• Actively participating in Recurring product risk assessment and advising on any control enhancements from a Financial Crime Risk standpoint.
• Relevant experience in banking and financial services in the field of Financial Products. Exposure to Client Onboarding, Financial Crime Screening and Transaction Monitoring and (or) Fraud Investigations are required.
• Providing support with any Financial Crime risk oversight related data requirements.
• Providing support in regulatory matters, queries or audits.

What we are looking for: 

• You have deep knowledge of financial crime regulation and stay abreast of changes to regulations.
• Experience in, and strong understanding of, AML/CTF governance and regulatory control frameworks and best industry practices.
• You’ve operated in a 2nd Line of Defense function, Risk & Compliance or Internal Audit in your previous work experiences.

• Good knowledge of customer risk indicators in relation to various Money Laundering, Terrorist Financing and Fraud typologies prevalent in the Indian financial sector.

• You are pragmatic and look to find solutions that balance meeting regulatory and internal policy requirements with providing excellent customer solutions to our members and meeting commercial objectives.
• You understand the various financial products such as PPI Wallets, BBPS, UPI and understand the underlying systems that these financial products operate on.
• You are able to clearly articulate the regulatory / fraud risks and trade-offs with different process and procedure options while reviewing a product
• You have the ability and have driven various product risk assessments and understand what controls best suit a product and are able to drive implementation of such controls with product teams in alignment with the 1st LoD teams.
• You can write great, easy-to-read and digestible policies and procedures and have done so in your earlier job roles.
• You are used to challenging senior stakeholders and remain robust when challenged yourself.
• You have prior experience in business banking in an RBI regulated environment.

You’ll be a great fit if:

• You have 5-7 years of experience in Financial Crime Risk domain
• Strong knowledge of Financial Crime risks, controls and industry best practices
• Experience in performing detailed financial crime risk assessments, and assessing, designing and recommending mitigating controls
• You have specifically worked in an environment related to FIU-India & RBI reporting requirements and financial crime risks prevention
• You possess exceptional listening, analytical, critical thinking and decision- making skills
• You have excellent verbal, written, and interpersonal communication skills in English
• You must be self-motivator and self-starter
• You are focused on regulations and risks Tide would face.
• You are able to multitask and successfully operate in a fast paced, team environment
• You must adapt well to change and successfully set and adjust priorities as needed
• CAMS or ICA certifications held by the candidate would be a bonus.

What you’ll get in return:

• Competitive Compensation -  competitive salary and stock options.
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

ABOUT THE ROLE:

The Tide Security Engineering team is made up of three core areas: Product Security, Identity, Threat Detection & Response

Product Security consists of application and cloud security experts. Their mission is to protect the products we build, covering everything from secure design reviews to threat modelling and penetration testing, ensuring security is embedded from the ground up.

Threat Detection & Response (this role!) focuses on protecting the company by building a robust detection and automation platform. We’re proactive in our defence, constantly hacking ourselves to improve our security posture and staying ahead of emerging threats. Our goal is to make Tide resilient against the ever-evolving threat landscape.

Identity is responsible for managing Tide's staff identity platform, ensuring that access to systems and infrastructure is secure, seamless, and aligned with modern security practices. The team uses strategies like zero trust, multi-factor authentication, and granular role-based access controls to safeguard our internal operations.

While each area has its own focus, collaboration is key - it's why we share the same Slack channel and hold our standups together as one cohesive team, ensuring alignment and seamless communication across all security functions.

• Supporting the development and implementation of a strategic vision for threat detection, driving the overall direction and priorities for a team of highly talented engineers.
• Getting hands-on with SIEM systems, including creating custom log-parsers for in-house applications, configuring alert rules, performing log analysis and tuning detections to reduce false positives.
• Creating security automations and services to automate mundane tasks; from data enrichment to automatically removing phishing emails from employee mailboxes. We want you to run with the “anything is possible” mantra.
• Continuously hunting for sophisticated threats across our infrastructure, leveraging threat intelligence and innovative detection techniques to stay ahead of attackers. You'll monitor and respond to threats across AWS, GCP, internal applications, and employee endpoints (Windows, macOS).
• Collaborating with cross-functional teams to develop and implement; business-specific threat detection rules. 
• Responsible for ensuring the quality of detections, and uptime of our detection ecosystem through mature test driven development paired with proactive health monitoring capabilities.
• Identifying opportunities to build or enhance internal tools that streamline threat detection processes, improve data visibility, and increase response efficiency.
• Leading complex incident investigations, coordinating efforts across the security, IT, and engineering teams to ensure rapid and effective containment, remediation, and recovery.
• Support as part of the wider security incident response on-call rota.

WHAT WE ARE LOOKING FOR:

• Strong knowledge with one of the following: Splunk, Scanner, Sentinel, SecOps.
• Strong understanding of modern attack and defence techniques which apply to Cloud (AWS, GCP), SaaS (such as Google Workspace and Okta) and desktop (Windows and macOS) environments.
• Passion for passing on knowledge to fellow colleagues.
• Hands-on attitude and the ability to drive solutions to completion.
• Strong experience in security automation, from writing scripts to creating end-to-end automated workflows. Familiarity with SOAR platforms and automating threat detection and response tasks.
• Excellent spoken and written communication skills.
• Experience with writing automation and scripts; bonus points if you have a repository to show-case your work.

WHAT YOU’LL GET IN RETURN:

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

ABOUT THE TEAM: 

The Treasury team acts as 1st LoD and is at the forefront of driving financial excellence and supporting strategic growth. The Treasury team mission is to optimise the company's financial resources and investment, manage financial risks, ensure robust liquidity and effective cash management and comprehensive treasury operations.

Moreover the team collaborates closely with the product and business team to align financial strategies with business objectives. By contributing to impactful financial decisions, the Treasury team aims to enable sustainable success and growth.

ABOUT THE ROLE: 

As a Treasury Manager – New Products, you will lead the end-to-end implementation of new product initiatives from a Treasury perspective. Acting as the primary Treasury representative, you will drive the design, build, and operational readiness of new product flows and market launches.

This is a high-impact, high-visibility role, where you will work closely with Product, Engineering, Payments, and senior leadership to ensure Treasury requirements are embedded across the full product lifecycle.

Product Delivery & Stakeholder Management

• Act as the primary Treasury point of contact for Product and Engineering teams.
• Own front-to-back delivery of new product initiatives, including design, testing, implementation, and go-live.
• Translate Treasury requirements into product and technical roadmaps.
• Drive cross-functional collaboration across Treasury, Payments, Compliance, and Technology teams.
• Manage project plans, timelines, risks, and dependencies across multiple workstreams.
• Engage, influence, and where required push back on senior stakeholders to ensure Treasury priorities are met.

Treasury Transformation & Automation

• Identify and deliver automation opportunities across treasury processes (cash management, payments, forecasting, bank reporting).
• Lead process re-engineering to support scalable and standardised new product flows.
• Partner with Product and Engineering to implement efficient, future-ready treasury infrastructure.

Data, Reporting & Controls

• Improve data quality, reporting, and transparency across treasury activities.
• Build and enhance dashboards and MIS for liquidity, payments, and forecasting.
• Ensure all implementations align with treasury strategy, safeguarding requirements, and internal controls.
• Support Treasury readiness for new markets, products, and regulatory requirements.

WHAT WE ARE LOOKING FOR: 

• Good relevant years of experience in Treasury, Payments, or Financial Services transformation roles.
• Proven track record of delivering end-to-end product or system implementations.
• Strong understanding of treasury operations, payments ecosystems, and safeguarding.
• Experience in fintech or high-growth environments preferred.
• Strong stakeholder management and communication skills, with ability to influence senior leaders.
• Self-starter with high ownership, comfortable working in ambiguity and fast-paced environments.
• Experience with BI/reporting tools (e.g., Power BI, Tableau) is a plus.

WHAT YOU’LL GET IN RETURN: 

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

SUMMARY

As a Senior Solutions Engineer, you will be responsible for supporting our Mid-Enterprise customers, reporting to the regional Director Solutions Engineering - India. You will partner directly with regional account executives to help change our customers view and how they approach cloud security. You will be their trusted advisor for all matters related to cloud security across AWS, Azure, and GCP. We are passionate about technical sales and helping our customers achieve the maximum value from our solution. 

WHAT YOU’LL DO

• Partner with the sales team to provide technical leadership to our customers and prospective customers in conjunction with helping our team meet their quarterly sales targets.
• Provide presentations to our customers and prospective customers such as whiteboards,  product demonstrations, slides, and proof of value outcomes.
• Help our customers and prospective customers plan in-depth test plans for showing the value of the Wiz platform in their environment (proof of value).
• Invest time in learning new product features, industry related developments, and broadening your overall technical skillset.
• Represent Wiz in technical forums such as trade shows, technical meetups,  and industry events.

WHAT YOU’LL BRING

• Ability to deliver world class demonstrations and training experience to our channel customers
• Mastered the technical sales process
• Thrive in a creative technical role assisting partners to build a technical business delivery model
• Experience in a sales engineering role delivering solutions to C-level executives at enterprise customers
• Ability to travel
• Cloud security experience
• AWS/Azure/GCP hands on experience
• Network engineering experience
• Strong operating system, virtual machine, and container knowledge
• Knowledge of risk-based security assessments and frameworks
• Understanding of cloud identity, access, certificates, and keys

BONUS POINTS: 

• Experience with traditional CSPM tools
• SaaS experience
• Awareness of the CI/CD process
• Familiarity with Infrastructure as Code

About the Role:

We are seeking an experienced Senior Business Applications Security Engineer to join our growing Corporate Technology team. This is not a maintenance role—this is an opportunity to build something from the ground up. You will take ownership of the security posture for our entire business application ecosystem, from Salesforce and Workday to niche departmental tools, transforming a fragmented, reactive approach into a centralized, proactive, and hardened security program. Your focus will be on bridging business needs with cloud-based software solutions through implementation, optimization, and vendor management.

Transform business application security from an afterthought to a core competency. You will:

• Build from scratch: Design and implement a comprehensive business application security program where none exists
• Own the ecosystem: Take full ownership of security posture across 200+ business applications (SaaS, cloud, and on-premise)
• Establish the standard: Define what "secure" means for business applications and ensure every tool meets that bar
• Shift left: Embed security into procurement, integration, and lifecycle management processes
• Drive change: Partner with stakeholders across IT, Engineering, Finance, HR, Sales, and Marketing to fundamentally change how the organization thinks about application security

Responsibilities

• System Administration: Design and scale user access with role-based access controls (RBAC), where possible
• Technical Support & Troubleshooting: Provide escalation support in debugging app access/role issues
• Application Onboarding: Conduct requirements discovery and analysis with key stakeholders for new applications, particularly pertaining to login and role access protocols
• Identity Lifecycle Management: Designing and implementing automations ensuring automatically granted or revoked access
• Integration Management: Manage API connections and integrations between business applications in our tech stack
• Process Improvements: Identify and implement automation opportunities to streamline workflows
• Data & Compliance: Ensure data accuracy, integrity and compliance with security standards
• Mentorship to guide junior teammates on best practices within the role

Qualifications

• 8+ years of experience in Application Security or related role
• Professional Certifications: CISSP are a plus
• Expertise in Okta, Google Workspace, Microsoft 365
• Experience with SAML and OAuth protocols, as well as SCIM
• Proficiency with Okta Workflow or similar automation platforms
• Excellent ability to bridge conversations between technical teams and non-technical business stakeholders
• Soft skills: Change management, process improvement, stakeholder management, collaborative mindset with excellent written and verbal communication.

What We Offer:

• Competitive compensation package
• Equity opportunities
• Comprehensive health, dental, and vision coverage
• Flexible PTO and remote work options
• Learning & development resources
• A high-impact role in a fast-growing, mission-driven company.

About the Role:

We are seeking an experienced Senior Business Applications Security Engineer to join our growing Corporate Technology team. This is not a maintenance role—this is an opportunity to build something from the ground up. You will take ownership of the security posture for our entire business application ecosystem, from Salesforce and Workday to niche departmental tools, transforming a fragmented, reactive approach into a centralized, proactive, and hardened security program. Your focus will be on bridging business needs with cloud-based software solutions through implementation, optimization, and vendor management.

Transform business application security from an afterthought to a core competency. You will:

• Build from scratch: Design and implement a comprehensive business application security program where none exists
• Own the ecosystem: Take full ownership of security posture across 200+ business applications (SaaS, cloud, and on-premise)
• Establish the standard: Define what "secure" means for business applications and ensure every tool meets that bar
• Shift left: Embed security into procurement, integration, and lifecycle management processes
• Drive change: Partner with stakeholders across IT, Engineering, Finance, HR, Sales, and Marketing to fundamentally change how the organization thinks about application security

Responsibilities

• System Administration: Design and scale user access with role-based access controls (RBAC), where possible
• Technical Support & Troubleshooting: Provide escalation support in debugging app access/role issues
• Application Onboarding: Conduct requirements discovery and analysis with key stakeholders for new applications, particularly pertaining to login and role access protocols
• Identity Lifecycle Management: Designing and implementing automations ensuring automatically granted or revoked access
• Integration Management: Manage API connections and integrations between business applications in our tech stack
• Process Improvements: Identify and implement automation opportunities to streamline workflows
• Data & Compliance: Ensure data accuracy, integrity and compliance with security standards
• Mentorship to guide junior teammates on best practices within the role

Qualifications

• 8+ years of experience in Application Security or related role
• Professional Certifications: CISSP are a plus
• Expertise in Okta, Google Workspace, Microsoft 365
• Experience with SAML and OAuth protocols, as well as SCIM
• Proficiency with Okta Workflow or similar automation platforms
• Excellent ability to bridge conversations between technical teams and non-technical business stakeholders
• Soft skills: Change management, process improvement, stakeholder management, collaborative mindset with excellent written and verbal communication.

What We Offer:

• Competitive compensation package
• Equity opportunities
• Comprehensive health, dental, and vision coverage
• Flexible PTO and remote work options
• Learning & development resources
• A high-impact role in a fast-growing, mission-driven company.

The Role

We’re looking for a hands-on Network Engineer to design, deploy, and enable our global corporate network across offices in APAC. You’ll be the technical expert  for physical and virtual networking architecture, driving automation, and ensuring our infrastructure is resilient, scalable, and vendor-agnostic. This role will partner closely with Corporate Technology, Network Security, and Security Engineering and requires the ability to travel within APAC to support our regional offices.

What You’ll Do

• Architect and implement LAN/WAN/SD-WAN and Wi-Fi for multiple global offices.
• Manage Cisco Meraki switches/routers and  APs, while staying vendor-agnostic for future integrations.
• Implement and manage Wi-Fi EAP (Enterprise Authentication), certificate-based authentication, and enforce zero-trust access controls.
• Plan and optimize enterprise Wi-Fi, including RF design, surveys, and performance tuning.
• Build secure cloud and hybrid networking (AWS, Azure, GCP).
• Automate deployments and configuration management with Python, Ansible, and IaC tools (Terraform, GitOps).
• Implement observability and alerting; drive improvements in MTTR and service reliability.
• Support compliance (SOC 2, ISO 27001) with configs, change control, and documentation.
• Travel regionally (approx. 25–40% during buildouts) for on-site deployments and architecture reviews.

Who You Are

• 8–10+ years in enterprise networking, with multi-site design and operations experience.
• Deep expertise in routing, switching, and segmentation.Proven experience with Cisco networking technology, especially Cisco Meraki.
• Proficient in Python and Ansible for automation.
• Skilled in NAC/RADIUS integrations with identity providers (Okta, Azure AD).
• Strong understanding of certificate-based authentication, EAP, and zero-trust architectures.
• Strong troubleshooting, documentation, and leadership skills.
• Willing and able to travel internationally for deployments.

Nice to Have:

• Cloud networking depth (AWS, Azure, GCP).
• Experience with SASE/ZTNA platforms(Cloudflare/Zscaler).
• Professional certifications (CCNP, CCIE, JNCIP, etc.)

The Role

We’re looking for a hands-on Network Engineer to design, deploy, and enable our global corporate network across offices in APAC. You’ll be the technical expert  for physical and virtual networking architecture, driving automation, and ensuring our infrastructure is resilient, scalable, and vendor-agnostic. This role will partner closely with Corporate Technology, Network Security, and Security Engineering and requires the ability to travel within APAC to support our regional offices.

What You’ll Do

• Architect and implement LAN/WAN/SD-WAN and Wi-Fi for multiple global offices.
• Manage Cisco Meraki switches/routers and  APs, while staying vendor-agnostic for future integrations.
• Implement and manage Wi-Fi EAP (Enterprise Authentication), certificate-based authentication, and enforce zero-trust access controls.
• Plan and optimize enterprise Wi-Fi, including RF design, surveys, and performance tuning.
• Build secure cloud and hybrid networking (AWS, Azure, GCP).
• Automate deployments and configuration management with Python, Ansible, and IaC tools (Terraform, GitOps).
• Implement observability and alerting; drive improvements in MTTR and service reliability.
• Support compliance (SOC 2, ISO 27001) with configs, change control, and documentation.
• Travel regionally (approx. 25–40% during buildouts) for on-site deployments and architecture reviews.

Who You Are

• 8–10+ years in enterprise networking, with multi-site design and operations experience.
• Deep expertise in routing, switching, and segmentation.Proven experience with Cisco networking technology, especially Cisco Meraki.
• Proficient in Python and Ansible for automation.
• Skilled in NAC/RADIUS integrations with identity providers (Okta, Azure AD).
• Strong understanding of certificate-based authentication, EAP, and zero-trust architectures.
• Strong troubleshooting, documentation, and leadership skills.
• Willing and able to travel internationally for deployments.

Nice to Have:

• Cloud networking depth (AWS, Azure, GCP).
• Experience with SASE/ZTNA platforms(Cloudflare/Zscaler).
• Professional certifications (CCNP, CCIE, JNCIP, etc.)

About AlphaSense 

AlphaSense is a market intelligence and search platform used by the world's leading companies and financial institutions. Since 2011, our AI-based technology has helped professionals make smarter business decisions by delivering insights from an extensive universe of public and private content—including equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. 

Headquartered in New York City, AlphaSense employs over 1,350 people across offices in the U.S., U.K., Finland, Germany, India, and Singapore. For more information, please visit www.alpha-sense.com. 

About the Team 

The Customer & Product Support (C&PS) team sits at the intersection of sales, customer success and technical support. Through close teamwork and collaboration, we drive positive customer outcomes and ensure seamless access and optimal utilization of AlphaSense’s market-leading platform and products. We are committed to enhancing every user’s experience through consistent delivery of prompt and knowledgeable responses. The Customer & Product Support team is based globally across the US, UK, India and Singapore. 

About the Role 

We are looking to hire an Analyst, Customer & Product Support to join the growing C&PS team at AlphaSense. This role marries the technical knowledge of our solution with a deep understanding of our users, across all of the segments and business units that we work with, to realize maximum value from the platform. The team is heavily relied upon to contribute excellent customer service, which ultimately maximizes prospect and customer health. In order to learn our business and customer inside and out, this team acts as our first line of support. This role spearheads usage and engagement and partners with our product management and engineering teams in determining future product developments that will resonate with the market. 

Customer and Product Support is an excellent launching off point to accelerate your personal growth and career at AlphaSense. The role offers cross-functional exposure across our

business, consequently providing you with great exposure to the different areas you may want to develop your career in, as you grow with us. 

Who You Are 

• An intelligent, articulate, consultative and confident client-facing professional with 1-2 years of experience working in a client/product support role. 
• You possess a customer-first mindset and enjoy working through complex problems to find solutions. 
• You enjoy being part of an entrepreneurial team and work diligently to help others when needed. 
• You are a strong communicator and have an innate ability to distill and explain complex issues in simple terms. 
• Possess strong analytical, critical thinking and problem solving abilities. ● A team player who enjoys building strong cross-group working relationships. ● You are curious, proactive and possess a continuous improvement mindset with the ability to learn quickly and adapt. Because of our diverse base of clients, much of the technical knowledge required to succeed will be learned on the job. 

• You have strong attention to detail, effective time management skills and the ability to rigorously prioritize under pressure. 
• You have an interest in AI, technology and software applications. 

What You’ll Do 

• Deliver a world-class customer experience. 

○ Act as the first line of defense and advocate for all of customers globally to ensure we deliver a consistently positive customer experience through timely responses and effective resolution of queries and issues. 

○ Guide customers through features and functionalities to maximize their experience and fully resolve their challenges or questions. 

○ Deliver on predefined team targets including delivering outcomes with high quality and excellence. 

• Provide impeccable customer support. 
  

○ Investigate, diagnose, troubleshoot and find solutions for queries sent through emails and live chats, leading support calls directly with customers as needed. ○ You will escalate tickets to appropriate teams when needed and will retain a position as the customer’s point person through regular updates and confirming resolution. 

○ Collaborate effectively with technical and non-technical global stakeholders.

• Be an expert on our product and continuously build your knowledge.     

○ Be an expert on the AlphaSense product by proactively learning, staying up-to-date on new features and filling any gaps in your knowledge 

○ Identify areas to improve content and contribute to creating and updating knowledge base articles, tutorials, and other support documentation based on their expertise. 

○ Assist with special projects as assigned.

About AlphaSense 

AlphaSense is a market intelligence and search platform used by the world's leading companies and financial institutions. Since 2011, our AI-based technology has helped professionals make smarter business decisions by delivering insights from an extensive universe of public and private content—including equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. 

Headquartered in New York City, AlphaSense employs over 1,350 people across offices in the U.S., U.K., Finland, Germany, India, and Singapore. For more information, please visit www.alpha-sense.com. 

About the Team 

The Customer & Product Support (C&PS) team sits at the intersection of sales, customer success and technical support. Through close teamwork and collaboration, we drive positive customer outcomes and ensure seamless access and optimal utilization of AlphaSense’s market-leading platform and products. We are committed to enhancing every user’s experience through consistent delivery of prompt and knowledgeable responses. The Customer & Product Support team is based globally across the US, UK, India and Singapore. 

About the Role 

We are looking to hire an Analyst, Customer & Product Support to join the growing C&PS team at AlphaSense. This role marries the technical knowledge of our solution with a deep understanding of our users, across all of the segments and business units that we work with, to realize maximum value from the platform. The team is heavily relied upon to contribute excellent customer service, which ultimately maximizes prospect and customer health. In order to learn our business and customer inside and out, this team acts as our first line of support. This role spearheads usage and engagement and partners with our product management and engineering teams in determining future product developments that will resonate with the market. 

Customer and Product Support is an excellent launching off point to accelerate your personal growth and career at AlphaSense. The role offers cross-functional exposure across our

business, consequently providing you with great exposure to the different areas you may want to develop your career in, as you grow with us. 

Who You Are 

• An intelligent, articulate, consultative and confident client-facing professional with 1-2 years of experience working in a client/product support role. 
• You possess a customer-first mindset and enjoy working through complex problems to find solutions. 
• You enjoy being part of an entrepreneurial team and work diligently to help others when needed. 
• You are a strong communicator and have an innate ability to distill and explain complex issues in simple terms. 
• Possess strong analytical, critical thinking and problem solving abilities. ● A team player who enjoys building strong cross-group working relationships. ● You are curious, proactive and possess a continuous improvement mindset with the ability to learn quickly and adapt. Because of our diverse base of clients, much of the technical knowledge required to succeed will be learned on the job. 

• You have strong attention to detail, effective time management skills and the ability to rigorously prioritize under pressure. 
• You have an interest in AI, technology and software applications. 

What You’ll Do 

• Deliver a world-class customer experience. 

○ Act as the first line of defense and advocate for all of customers globally to ensure we deliver a consistently positive customer experience through timely responses and effective resolution of queries and issues. 

○ Guide customers through features and functionalities to maximize their experience and fully resolve their challenges or questions. 

○ Deliver on predefined team targets including delivering outcomes with high quality and excellence. 

• Provide impeccable customer support. 
  

○ Investigate, diagnose, troubleshoot and find solutions for queries sent through emails and live chats, leading support calls directly with customers as needed. ○ You will escalate tickets to appropriate teams when needed and will retain a position as the customer’s point person through regular updates and confirming resolution. 

○ Collaborate effectively with technical and non-technical global stakeholders.

• Be an expert on our product and continuously build your knowledge.     

○ Be an expert on the AlphaSense product by proactively learning, staying up-to-date on new features and filling any gaps in your knowledge 

○ Identify areas to improve content and contribute to creating and updating knowledge base articles, tutorials, and other support documentation based on their expertise. 

○ Assist with special projects as assigned.

ABOUT THE TEAM:

ABOUT THE ROLE:

WHAT WE ARE LOOKING FOR:

WHAT YOU’LL GET IN RETURN:

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

TIDEAN WAYS OF WORKING:

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. 

ABOUT THE ROLE

Directly reporting to the Global Head of Credit & Financial Risk, you will be a key pillar in the 2LoD. You will manage credit risk in a high-growth environment, with a specific focus on scaling credit products,  managing credit exposures such as Negative Balances (NB) and overseeing Contingent Risk.

You will gain in-depth exposure to new product development and senior management, driving the Credit Risk Working Groups and participating in Risk & Compliance Committees. You will partner with senior, cross-functional stakeholders to ensure the timely management of Credit Risk globally, automate credit decisioning oversight and support the 1LoD to scale our proprietary credit portfolio across multiple international markets.

As Credit Risk specialist you will:

• Negative Balance & Proprietary Credit Product Risk Oversight: Independently oversee credit portfolio risks, with deep expertise in Negative Balance (NB) management across Acquiring and Card products. Demonstrated experience in automated underwriting for SME lending is essential.
• E2E Risk Management: Partner with the 1LoD to identify structural weaknesses across the end to end lifecycle of new business. Drive targeted enhancements to mitigate emerging risk trends and address root causes at source.
• Portfolio Analytics: Leverage Flow-of-Funds (FoF) analysis to accurately identify and monitor Working Capital Loans (WCL), NB trends, and contingent risk exposures, translating insights into actionable risk interventions.
• Governance Architecture: Contribute to the design, implementation, and continuous refinement of credit risk frameworks, policies, and procedures, including provisions, write-offs, and accounting oversight.
• Strategic Assessment: Lead comprehensive risk assessments for new products and features, ensuring credit risk is effectively managed throughout the product lifecycle.
• Stakeholder Influence: Act as a central point of accountability for global credit risk initiatives, aligning proprietary credit, partnership credit, Payments, and Acquiring teams to close strategic risk management gaps.
• Advanced Reporting: Develop high-quality executive dashboards and presentations for senior leadership and committees, focusing not only on the data but on the underlying drivers and strategic implications.
• 3rd Party Risk Assessment: Assess the creditworthiness of partners and vendors to ensure robust counterparty risk management.
• Contingent Risk: Evaluate and manage risks associated with partners holding customers’ bank accounts and related exposures.

WHAT WE ARE LOOKING FOR

• Experience: 5+ years of experience in Credit Risk, ideally within FinTech or commercial banking, with a strong focus on SME portfolios.
• Domain Expertise: Proven track record in managing Negative Balance (NB) risk and contingent exposures within Acquiring (Merchant Services) and Card issuing environments.
• Technical Mastery: Preferred - Data-driven and proficient in SQL, with the ability to conduct deep-dive analysis to inform reporting and strategic risk decisions.
• Risk Methodologies: Familiarity with Flow-of-Funds analysis and the mechanics of Wholesale Credit Limits and Counterparty Risk (WCL). Hands-on experience in Small Business loans underwriting.
• Governance Knowledge: Strong understanding of credit risk governance, including experience drafting or finalizing risk policies and appetite statements.
• Analytical Tools: Mastery of Excel and visualization software (e.g., Tableau, Looker) to monitor portfolio KRIs and trends.
• Mindset: A growth mindset with the ability to work independently under uncertainty and navigate a rapidly evolving global FinTech environment.

WHAT YOU’LL GET IN RETURN

Our location-specific employee benefits are designed to cater to the unique needs of Tideans: 

• Competitive Compensation -  Competitive salary and share options.
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office.
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

ABOUT THE ROLE:

As an Engineering Manager at Tide,

• You’re an experienced Engineering Manager with strong technical and people-leadership skills, comfortable operating at scale and driving impact through well-designed platforms.
• You’ll lead the engineering delivery of our subscriptions platform across multiple markets, owning the technical direction and execution of systems that power subscription creation, pricing, lifecycle managements. You’ll focus on building scalable, resilient, and extensible platform capabilities that support growth and evolving business needs.
• You’ll manage and develop a team of engineers, setting clear technical standards and fostering a culture of ownership and continuous improvement. Partnering closely with Product and stakeholders across the business, you’ll turn product strategy into reliable platform solutions and ensure high-quality delivery across the full subscription lifecycle.
• You’ll be part of the Member Engagement Marketing (MEM) engineering group, working closely with Billing, Payments, Marketing, Data, and Finance teams. Together, you’ll deliver a robust and transparent subscriptions platform that enables seamless member experiences and long-term value.

WHAT WE ARE LOOKING FOR:

• Extensive experience (10+ years) building server-side applications and detailed knowledge of Java. 
• Sound knowledge of a backend framework (e.g. Spring/Spring Boot) 
• Experience with running microservices and implementing and consuming RESTful APIs
• Experience engineering scalable and reliable solutions in a cloud-native environment 
• A mindset of delivering secure, well-tested and well-documented software 
• Full ownership of your code and technical solutions across their entire lifecycle, from development to production.
• Experience integrating with various third party providers and partners 
• Sound knowledge and experience working with relational databases. 
• Work effectively in an agile environment, using its practices to deliver value consistently and adapt quickly.
• Ability to communicate technical concepts to a non-technical audience 
• Apply continuous integration, delivery, and deployment practices in day-to-day development to deliver software reliably to production.
• A technical hands on leader who is in the details of what the team is working on day to day.
• Experience leading teams
• Experience directly managing people.

OUR TECH STACK:

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!) 
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable 
• Primary datastores are PostgreSQL via RDS or Aurora (we are heavy AWS users) 
• Docker, Terraform, ArgoCD and, EKS provided by the Cloud team to run the platform 
• DataDog for monitoring, observability and automated SLOs
• GitHub, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first week 
• Angular on Web, Flutter for our mobile app, but from time to time we use Swift and Kotlin
• Fivetran/BigQuery/Looker for the BI insights and Python/FastAPI/Faust + some ML libs for the automated decisioning and risk management 

WHAT YOU’LL GET IN RETURN:

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

Tidean Ways of Working 

At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.

ABOUT THE ROLE:

As an Engineering Manager at Tide,

• You’re an experienced Engineering Manager with strong technical and people-leadership skills, comfortable operating at scale and driving impact through well-designed platforms.
• You’ll lead the engineering delivery of our subscriptions platform across multiple markets, owning the technical direction and execution of systems that power subscription creation, pricing, lifecycle managements. You’ll focus on building scalable, resilient, and extensible platform capabilities that support growth and evolving business needs.
• You’ll manage and develop a team of engineers, setting clear technical standards and fostering a culture of ownership and continuous improvement. Partnering closely with Product and stakeholders across the business, you’ll turn product strategy into reliable platform solutions and ensure high-quality delivery across the full subscription lifecycle.
• You’ll be part of the Member Engagement Marketing (MEM) engineering group, working closely with Billing, Payments, Marketing, Data, and Finance teams. Together, you’ll deliver a robust and transparent subscriptions platform that enables seamless member experiences and long-term value.

WHAT WE ARE LOOKING FOR:

• Extensive experience (10+ years) building server-side applications and detailed knowledge of Java. 
• Sound knowledge of a backend framework (e.g. Spring/Spring Boot) 
• Experience with running microservices and implementing and consuming RESTful APIs
• Experience engineering scalable and reliable solutions in a cloud-native environment 
• A mindset of delivering secure, well-tested and well-documented software 
• Full ownership of your code and technical solutions across their entire lifecycle, from development to production.
• Experience integrating with various third party providers and partners 
• Sound knowledge and experience working with relational databases. 
• Work effectively in an agile environment, using its practices to deliver value consistently and adapt quickly.
• Ability to communicate technical concepts to a non-technical audience 
• Apply continuous integration, delivery, and deployment practices in day-to-day development to deliver software reliably to production.
• A technical hands on leader who is in the details of what the team is working on day to day.
• Experience leading teams
• Experience directly managing people.

OUR TECH STACK:

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!) 
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable 
• Primary datastores are PostgreSQL via RDS or Aurora (we are heavy AWS users) 
• Docker, Terraform, ArgoCD and, EKS provided by the Cloud team to run the platform 
• DataDog for monitoring, observability and automated SLOs
• GitHub, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first week 
• Angular on Web, Flutter for our mobile app, but from time to time we use Swift and Kotlin
• Fivetran/BigQuery/Looker for the BI insights and Python/FastAPI/Faust + some ML libs for the automated decisioning and risk management 

WHAT YOU’LL GET IN RETURN:

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

Tidean Ways of Working 

At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.

ABOUT THE ROLE:

As an Engineering Manager at Tide,

• You’re an experienced Engineering Manager with strong technical and people-leadership skills, comfortable operating at scale and driving impact through well-designed platforms.
• You’ll lead the engineering delivery of our subscriptions platform across multiple markets, owning the technical direction and execution of systems that power subscription creation, pricing, lifecycle managements. You’ll focus on building scalable, resilient, and extensible platform capabilities that support growth and evolving business needs.
• You’ll manage and develop a team of engineers, setting clear technical standards and fostering a culture of ownership and continuous improvement. Partnering closely with Product and stakeholders across the business, you’ll turn product strategy into reliable platform solutions and ensure high-quality delivery across the full subscription lifecycle.
• You’ll be part of the Member Engagement Marketing (MEM) engineering group, working closely with Billing, Payments, Marketing, Data, and Finance teams. Together, you’ll deliver a robust and transparent subscriptions platform that enables seamless member experiences and long-term value.

WHAT WE ARE LOOKING FOR:

• Extensive experience (10+ years) building server-side applications and detailed knowledge of Java. 
• Sound knowledge of a backend framework (e.g. Spring/Spring Boot) 
• Experience with running microservices and implementing and consuming RESTful APIs
• Experience engineering scalable and reliable solutions in a cloud-native environment 
• A mindset of delivering secure, well-tested and well-documented software 
• Full ownership of your code and technical solutions across their entire lifecycle, from development to production.
• Experience integrating with various third party providers and partners 
• Sound knowledge and experience working with relational databases. 
• Work effectively in an agile environment, using its practices to deliver value consistently and adapt quickly.
• Ability to communicate technical concepts to a non-technical audience 
• Apply continuous integration, delivery, and deployment practices in day-to-day development to deliver software reliably to production.
• A technical hands on leader who is in the details of what the team is working on day to day.
• Experience leading teams
• Experience directly managing people.

OUR TECH STACK:

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!) 
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable 
• Primary datastores are PostgreSQL via RDS or Aurora (we are heavy AWS users) 
• Docker, Terraform, ArgoCD and, EKS provided by the Cloud team to run the platform 
• DataDog for monitoring, observability and automated SLOs
• GitHub, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first week 
• Angular on Web, Flutter for our mobile app, but from time to time we use Swift and Kotlin
• Fivetran/BigQuery/Looker for the BI insights and Python/FastAPI/Faust + some ML libs for the automated decisioning and risk management 

WHAT YOU’LL GET IN RETURN:

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

Tidean Ways of Working 

At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.

ABOUT THE TEAM:

Wealth Services is a fast growing global product area at the heart of Tide’s long-term member value strategy. Our mission is to help SMEs and sole traders grow and manage their money more effectively through market-leading savings, deposits, and investment solutions. By building a trusted, unified wealth platform integrated directly into Tide’s business account experience, we aim to become the primary hub where small businesses manage liquidity, build reserves, and grow their financial wellbeing.

The Wealth Services division encompasses savings accounts, investment products, deposit optimisation, cash management tools, and key partnerships with banking and investment providers. We are in the early stages of the journey, with strong traction and a large, underserved SME market ahead. Over the next three years, we expect to scale deposits, AUM, and product coverage significantly, expand internationally (initially India, Europe, and the UK), and build a high-performing, multidisciplinary team to deliver long term growth and profitability.

ABOUT THE ROLE: 

We are seeking an entrepreneurial, visionary VP of Wealth Services to define and scale Tide’s end to end wealth proposition. You will be the business, commercial, and product owner for the division, holding full P&L accountability and shaping the strategic roadmap that accelerates deposit growth, expands AUM, and delivers a best-in-class wealth experience for SMEs.

Partnering with the dedicated VP of Engineering for the domain, you will lead product management, commercial operations, and go to market functions for Wealth Services. You will build the team, drive innovation, ensure regulatory robustness, and unlock international opportunities — all while delivering a seamless, trusted member experience.

As VP of Wealth Services responsibilities will include:

• Strategic Leadership & P&L Ownership: 
  • Define the long-term vision, strategy, and operating model for Wealth Services across savings, deposits, investments, and future adjacent offerings.
  • Own full P&L accountability, driving aggressive growth in deposits, AUM, revenue, and profitability.
  • Balance short term commercial impact with long term scalability, compliance, and member value.
• Team Building & Leadership: 
• Build, mentor, and lead a high performing, multidisciplinary team spanning product, commercial, operations, and go to market roles.
• Scale the organisation from early-stage foundations to a world-class 50+ person division over time.
• Foster a culture of innovation, data driven decision making, accountability, and customer centricity.
• Product Strategy & Development: 
• Lead the full product lifecycle across multiple channels (app, web, partner integrations), from concept to launch to optimisation.
• Expand Tide’s wealth product suite, including savings accounts, deposit products, investment wrappers, cash management tools, and partner-led investment offerings.
• Ensure robust regulatory and compliance frameworks underpin every release, in collaboration with legal, risk, and compliance teams.
• Commercial & Go to Market Ownership: 
• Develop and execute comprehensive go to market, pricing, and monetisation strategies for all wealth products.
• Drive customer acquisition, deposits growth, engagement, retention, and cross sell effectiveness.
• Oversee strategic partnerships with banking, investment, and infrastructure providers.
• Operational Excellence: 
• Establish and scale efficient processes for onboarding, servicing, reconciliations, risk management, treasury interactions, and customer support.
• Ensure world class reliability and customer experience across all wealth journeys.
• International Expansion: 
• Lead Wealth Services’ expansion into new regions, tailoring products and partnerships to local regulatory and market needs (initial focus: India, Europe, UK).
• Build localisation and compliance strategies to support scalable international growth.
• Cross-Functional Collaboration: 
• Work closely with Engineering leadership to align commercial and technical roadmaps.
• Collaborate with Marketing, Finance, Risk, Legal, Member Support, and central Product & Engineering teams to execute the division’s strategy end to end.
• Influence executive stakeholders and represent Wealth Services in senior leadership forums.
• Data Driven Decision Making: 
• Use analytics, segmentation, experiments (A/B, MVT), and forecasting to inform priorities and optimise performance.
• Monitor and manage key commercial and product metrics (deposits, activation, AUM, retention, product NPS, cost-to-serve).
• Market & Customer Insight: 
• Maintain deep understanding of SME financial behaviour, market competitors, regulatory changes, and emerging wealth technologies.
• Translate insights into differentiated solutions that deliver long term value to members.

WHAT WE ARE LOOKING FOR:

• Proven leadership track record in high growth organisations, ideally within fintech, banking, or wealth management.
• Deep domain expertise in savings, deposits, treasury linked products, or investment solutions — with a strong grasp of regulatory frameworks.
• Ability to translate deep investment experience into simple products for MSME.
• Demonstrable experience scaling a product or business line, ideally with full P&L ownership and commercial accountability.
• Strong product leadership skills, having overseen end to end delivery across discovery, build, launch, and optimisation.
• Commercially astute, with experience defining pricing, modelling economics, structuring partnerships, and driving sustainable revenue growth.
• Exceptional leadership and team building ability, with a history of growing and mentoring high performing teams.
• Highly analytical, adept at using data to guide prioritisation, experimentation, and commercial decision making.
• Outstanding stakeholder management and communication skills, able to influence at all levels.
• Innovative and customer obsessed, with a bias for execution and continuous improvement.
• Resilient and adaptable, thriving in a dynamic, fast scaling environment.

WHAT YOU’LL GET IN RETURN:

Our location-specific employee benefits are designed to cater to the unique needs of Tideans: 

• Competitive Compensation – Competitive salary and share options.
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office.
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. 

#LI-AC1 #LI-Remote #LI-Hybrid

What we do

The Trade Desk is seeking an India country specialist at the Senior Accountant level based in Mumbai/ Gurgaon. A successful candidate will have a good understanding of accounting principles and India’s statutory compliances and tax requirements, be hands-on in resolving accounting reconciliation issues and able to provide solutions drawing on past experiences. This is an individual contributor role that will closely collaborate with other stakeholders (e.g., stakeholders within the organization, external third-party consultants, external auditors, etc.). This role will be reporting to the India Accounting Manager who is based in Singapore.

What you’ll do 

Perform India’s Statutory month-end close and year-end close tasks including but not limited to, fixed assets accounting, statutory adjustments postings, booking provisions and intercompany transactions, preparing accounting and tax reconciliations, and reporting under India GAAP.

Collect, compile, verify and analyze information required for the preparation of statutory and compliance reports, including maintaining statutory General Ledger and Fixed assets register, preparing financial statements, workings for tax filings, and reconciliation of amounts from tax portal.

Coordinate with third party external service providers for monthly/ quarterly/ half-yearly/ annual compliances including TDS, GST, corporate secretarial, equity, treasury, Statutory audit, Tax audit and Internal financial control.

Collaborate with accounting operations functions, including accounts payable, payroll and stock admin teams, to address any Statutory accounting, financial statements disclosures and compliance queries as a country-level specialist.

Participate in cross-functional projects that require local implementation and other improvement initiatives that require collaboration and problem solving at both individual and team level.

Take on duties in finance-related process and reporting enhancement projects with the goal of promoting efficiency.

Build network across a variety of functions and with third party finance vendors to exchange ideas know-hows to formulate solutions to accounting and compliance issues.

Support ad-hoc requests and tasks, as required.

Who you are

6+ years of progressive experience in accounting, tax and compliance at an Accounting Advisory firm, similar role at start-up and/ or technology, media company.

Knowledge and application of India GAAP/Indian Accounting Standards, local tax and compliance regulations.

US GAAP and Previous Big 4 work experience is a plus.

Professional qualification- Chartered Accountant/ CPA.

Skilled Oracle or ERP system user, proficient in excel, with experience in working with more technical/data driven tools.

Detail-oriented self-starter with a strong sense of ownership, ability to work independently and see tasks/projects through to completion, meet deadlines, with little to no supervision.

Able to take action under guidance, manage diverse and conflicting priorities, take feedback positively with willingness to improve.

Highly collaborative with good interpersonal skills and enjoy partnering with others to seek out opportunities to improve process and efficiencies across the organization.

Analytically driven with the ability to present information accurately through writing, presentations and spreadsheets.

Effective communicator who is able to adapt to different communication styles in a variety of settings with different stakeholders and provide timely and helpful information to others across the organization.

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

What we do

The Trade Desk is seeking an India country specialist at the Senior Accountant level based in Mumbai/ Gurgaon. A successful candidate will have a good understanding of accounting principles and India’s statutory compliances and tax requirements, be hands-on in resolving accounting reconciliation issues and able to provide solutions drawing on past experiences. This is an individual contributor role that will closely collaborate with other stakeholders (e.g., stakeholders within the organization, external third-party consultants, external auditors, etc.). This role will be reporting to the India Accounting Manager who is based in Singapore.

What you’ll do 

Perform India’s Statutory month-end close and year-end close tasks including but not limited to, fixed assets accounting, statutory adjustments postings, booking provisions and intercompany transactions, preparing accounting and tax reconciliations, and reporting under India GAAP.

Collect, compile, verify and analyze information required for the preparation of statutory and compliance reports, including maintaining statutory General Ledger and Fixed assets register, preparing financial statements, workings for tax filings, and reconciliation of amounts from tax portal.

Coordinate with third party external service providers for monthly/ quarterly/ half-yearly/ annual compliances including TDS, GST, corporate secretarial, equity, treasury, Statutory audit, Tax audit and Internal financial control.

Collaborate with accounting operations functions, including accounts payable, payroll and stock admin teams, to address any Statutory accounting, financial statements disclosures and compliance queries as a country-level specialist.

Participate in cross-functional projects that require local implementation and other improvement initiatives that require collaboration and problem solving at both individual and team level.

Take on duties in finance-related process and reporting enhancement projects with the goal of promoting efficiency.

Build network across a variety of functions and with third party finance vendors to exchange ideas know-hows to formulate solutions to accounting and compliance issues.

Support ad-hoc requests and tasks, as required.

Who you are

6+ years of progressive experience in accounting, tax and compliance at an Accounting Advisory firm, similar role at start-up and/ or technology, media company.

Knowledge and application of India GAAP/Indian Accounting Standards, local tax and compliance regulations.

US GAAP and Previous Big 4 work experience is a plus.

Professional qualification- Chartered Accountant/ CPA.

Skilled Oracle or ERP system user, proficient in excel, with experience in working with more technical/data driven tools.

Detail-oriented self-starter with a strong sense of ownership, ability to work independently and see tasks/projects through to completion, meet deadlines, with little to no supervision.

Able to take action under guidance, manage diverse and conflicting priorities, take feedback positively with willingness to improve.

Highly collaborative with good interpersonal skills and enjoy partnering with others to seek out opportunities to improve process and efficiencies across the organization.

Analytically driven with the ability to present information accurately through writing, presentations and spreadsheets.

Effective communicator who is able to adapt to different communication styles in a variety of settings with different stakeholders and provide timely and helpful information to others across the organization.

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

We are looking for a seasoned Senior Motion Graphics Designer to own how Manifest Global's brand comes alive in motion — across every digital channel, campaign, and product story we tell. This is a hands-on IC role where you will serve as the primary creative force behind our motion language, setting the standard for quality, consistency, and visual impact.

You will conceptualize and craft motion-led assets that span performance advertising, product explainers, social media, and live event experiences — work that directly reaches millions of students, counselors, educators, and institutions globally. We're looking for someone who brings both technical mastery and a strong creative point of view: someone who can independently take a brief from concept to final delivery, elevate the work of those around them, and evolve Cialfo's motion identity as the brand scales.

• Own the end-to-end creation of high-quality motion graphics and animated assets for digital marketing campaigns, product launches, social media, and events — from concept through to final export.
• Develop and maintain Manifest Global's motion design language, ensuring visual consistency and brand integrity across all animated touchpoints.
• Produce animated explainers, promotional videos, performance ads, social-first content, and branded motion systems.
• Translate static brand assets and campaign concepts into compelling motion narratives with strong timing, pacing, and visual rhythm.
• Create animated typography, transitions, visual effects, and kinetic systems that align to — and actively push — brand guidelines.
• Optimize and adapt motion assets for multiple platforms and formats: social, web, email, paid media, and live events.
• Collaborate closely with marketing, content, and product design teams to bring campaign ideas to life, contributing creative direction — not just execution.
• Mentor and provide motion-specific creative direction to junior designers or production partners where required.
• Incorporate and synthesize feedback from multiple stakeholders into polished, on-time deliverables without compromising creative quality.
• Stay ahead of emerging motion trends, tools, and AI-assisted workflows, bringing new capabilities into the team's creative process.

We are looking for a seasoned Senior Graphic Designer to own the visual expression of Manifest Global's brand across all marketing communications — and to act as the creative bridge between our marketing and product design teams, ensuring brand consistency extends seamlessly into our product and service experience.

This is a hands-on IC role. You will be the primary creative force behind compelling, publication-ready work across every major marketing touchpoint: digital advertising, social media, email, print, events, interactive experiences, and corporate collateral. Your work will directly touch millions of students, counselors, educators, and institutions worldwide.

We're looking for someone who brings both craft mastery and strategic brand thinking — someone who can execute independently at a high level, self-direct under ambiguity, and raise the creative bar across the team.

• Lead the design and production of high-quality creatives for digital marketing campaigns, event experiences, interactive activations, and corporate collateral.
• Create and format all visual elements across social, email, print, and out-of-home — with a sharp eye for typography, layout, imagery, iconography, and brand consistency.
• Own Cialfo's brand identity expression across all internal and external-facing design work, serving as the brand guardian for the marketing function.
• Produce short-form motion graphics and video assets to support campaign storytelling across digital platforms.
• Collaborate cross-functionally with marketing, product, and content teams to ensure creative quality, cohesion, and impact across all touchpoints.
• Translate campaign briefs into creative concepts independently, with minimal direction required.
• Incorporate and synthesize feedback from multiple stakeholders into polished final deliverables.
• Mentor and provide creative direction to junior designers or agency partners where required.

FEQ427R76

As a Senior Solutions Architect, you will shape the future of the Data & AI landscape by working with the most sophisticated data engineering and data science teams in the world. You will be a technical advisor internally to the sales team, and work with the product team as an advocate of your customers in the field. You will help our customers to achieve tangible data-driven outcomes through the use of our Databricks Lakehouse Platform, helping data teams complete projects and integrate our platform into their enterprise Ecosystem. You'll grow as a leader in your field, while finding solutions to our customers' biggest challenges in big data, analytics, data engineering and data science problems

Reporting to the Field Engineering Manager, you will collaborate with our most strategic prospects and customers, work directly with product and engineering to drive the Databricks roadmap forward, and work with the broader customer-facing team to develop architectures and solutions using our platform. You will guide customers through the competitive landscape, best practices, and implementation, and develop technical champions along the way.

The impact you will have:

• You will partner with the sales team and provide technical leadership to help customers understand how Databricks can help solve their business problems.
• You will work directly with the sales team to develop your book of business, define account strategies, and execute those strategies to help your customers and prospects solve their business problems with Databricks. 
• Consult on Big Data architectures, implement proof of concepts for strategic projects, spanning data engineering, data science and machine learning, and SQL analysis workflows. As well as validating integrations with cloud services, home grown tools, and other 3rd party applications
• Collaborate with your fellow Solutions Architects, using your skills to support each other and our users
• Become an expert in, promote, and recruit contributors for Databricks inspired open-source projects (Spark, Delta Lake, and MLflow) across the developer community.

What we look for:

• 8+ years in a data engineering, data science, technical architecture, or similar pre-sales/consulting role
• 8+ years of experience with Big Data technologies, including Apache Spark™, AI, Data Science, Data Engineering, Hadoop, Cassandra, and others
• Strong consulting / customer facing experience , working with external clients across a variety of industry markets
• Coding experience in Python, R, Java, Apache Spark™ or Scala
• Experience building distributed data systems
• Have built solutions with public cloud providers such as AWS, Azure, or GCP
• Available to travel to customers in your region
• Nice to have: Databricks Certification

Senior DevOps Engineer

Location: 100% Remote

About the Role

WIN is building modern, scalable technology platforms that power our nationwide home services network. We are looking for a highly skilled DevOps Engineer who enjoys automating, troubleshooting, and optimizing systems to establish the foundation of our cloud infrastructure and DevOps practices.

You will work closely with our engineering team to design secure, scalable systems, build automated CI/CD pipelines, and ensure smooth and reliable operations across all environments.

What You’ll Do

• Design, implement, and maintain CI/CD pipelines for automated build, test, and deployment
• Manage and optimize AWS infrastructure (EC2, ECS, S3, RDS, Lambda, IAM, SQS, Route53, Load Balancers, etc.)
• Build and maintain containerized environments using Docker and Kubernetes
• Automate provisioning, scaling, and configuration using Terraform, Ansible, or CloudFormation
• Establish monitoring, logging, and alerting systems (Prometheus, Grafana, ELK, Datadog)
• Ensure high availability, performance, and security of all systems
• Drive automation, documentation, and best practices for deployment and release processes
• Collaborate closely with software engineers to ensure reliable and efficient releases
• Lead disaster recovery planning, data backups, and failover strategies

What You Bring

• 5+ years in a DevOps, Infrastructure, or Systems Engineering role with proven hands-on experience
• Deep expertise in AWS (EC2, ECS, S3, RDS, Lambda, IAM, CloudWatch)
• Strong experience with Docker and Kubernetes (deployment, scaling, monitoring)
• Proficiency in CI/CD tools (GitHub Actions, Jenkins, GitLab CI, or CircleCI)
• Expertise in infrastructure-as-code (Terraform, Ansible, or CloudFormation)
• Solid Linux administration and scripting skills (bash, python)
• Familiarity with networking, load balancers, DNS, and security best practices
• Excellent troubleshooting and problem-solving skills
• Bonus: experience with GCP or Azure

About WIN

WIN is a leading player in the $250 billion home services industry, recognized for its national scale, strong brand, and culture of innovation. Founded in 1993, WIN has built one of the largest and most trusted networks in the country. Over the past several years, we have been transforming our business through significant investments in technology, systems, and data to strengthen our operations and enhance the experience for our network and customers.

Our technology team is central to this transformation, building modern platforms, scalable infrastructure, and intelligent systems that position WIN for the next decade of growth. Joining WIN means being part of a team that is shaping the future of home services through engineering excellence, automation, and innovation at scale.

What We Offer

• 100% remote flexibility
• A collaborative culture focused on learning, impact, and growth
• The opportunity to build and shape DevOps foundations from the ground-up
• Professional development and long-term growth opportunities

#LI-REMOTE

Senior DevOps Engineer

Location: 100% Remote

About the Role

WIN is building modern, scalable technology platforms that power our nationwide home services network. We are looking for a highly skilled DevOps Engineer who enjoys automating, troubleshooting, and optimizing systems to establish the foundation of our cloud infrastructure and DevOps practices.

You will work closely with our engineering team to design secure, scalable systems, build automated CI/CD pipelines, and ensure smooth and reliable operations across all environments.

What You’ll Do

• Design, implement, and maintain CI/CD pipelines for automated build, test, and deployment
• Manage and optimize AWS infrastructure (EC2, ECS, S3, RDS, Lambda, IAM, SQS, Route53, Load Balancers, etc.)
• Build and maintain containerized environments using Docker and Kubernetes
• Automate provisioning, scaling, and configuration using Terraform, Ansible, or CloudFormation
• Establish monitoring, logging, and alerting systems (Prometheus, Grafana, ELK, Datadog)
• Ensure high availability, performance, and security of all systems
• Drive automation, documentation, and best practices for deployment and release processes
• Collaborate closely with software engineers to ensure reliable and efficient releases
• Lead disaster recovery planning, data backups, and failover strategies

What You Bring

• 5+ years in a DevOps, Infrastructure, or Systems Engineering role with proven hands-on experience
• Deep expertise in AWS (EC2, ECS, S3, RDS, Lambda, IAM, CloudWatch)
• Strong experience with Docker and Kubernetes (deployment, scaling, monitoring)
• Proficiency in CI/CD tools (GitHub Actions, Jenkins, GitLab CI, or CircleCI)
• Expertise in infrastructure-as-code (Terraform, Ansible, or CloudFormation)
• Solid Linux administration and scripting skills (bash, python)
• Familiarity with networking, load balancers, DNS, and security best practices
• Excellent troubleshooting and problem-solving skills
• Bonus: experience with GCP or Azure

About WIN

WIN is a leading player in the $250 billion home services industry, recognized for its national scale, strong brand, and culture of innovation. Founded in 1993, WIN has built one of the largest and most trusted networks in the country. Over the past several years, we have been transforming our business through significant investments in technology, systems, and data to strengthen our operations and enhance the experience for our network and customers.

Our technology team is central to this transformation, building modern platforms, scalable infrastructure, and intelligent systems that position WIN for the next decade of growth. Joining WIN means being part of a team that is shaping the future of home services through engineering excellence, automation, and innovation at scale.

What We Offer

• 100% remote flexibility
• A collaborative culture focused on learning, impact, and growth
• The opportunity to build and shape DevOps foundations from the ground-up
• Professional development and long-term growth opportunities

#LI-REMOTE