Role 

We are looking for a Senior Sales Engineer - Public Sector to join our SE India team. This is a hybrid role based in Gurgaon, reporting to the Senior Manager, Sales Engineering. 

You will join a global group of professionals passionate about driving a secure, cloud-enabled digital future as a leader in cloud security. You will demonstrate the power and agility of cloud transformation by aligning with regional leadership and engineering to deliver strategic solutions that solve complex customer challenges.

What you’ll do (Role Expectations)

• Provide technical thought leadership and advice to enterprise customers on how to transform their digital experience
• Take total ownership of the technical sale and associated processes
• Identify and qualify technical opportunities while developing and maintaining trusted advisor relationships with key customer stakeholders
• Deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations to ensure successful deployments

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You are data-driven. You use data and analytics to find the truth, measure what matters, and guide informed decisions. You value evidence over assumptions, replacing "I think" with "I know" to drive better outcomes.
• You lead with integrity. You do the right thing, even when it’s hard. You hold yourself and others to a high standard of accountability and build trust by matching your words with consistent, transparent action.

What We’re Looking for (Minimum Qualifications)

• Bachelor’s degree or equivalent combination of education and experience
• Extensive experience as a Sales Engineer or systems integrator within the enterprise space
• Hands-on expertise in installing, configuring, and managing routers, switches, and network security technologies

What Will Make You Stand Out (Preferred Qualifications)

• Advanced experience with GPO, Active Directory/LDAP, and SSO/SAML
• Deep technical knowledge of HTTP and web security technologies, including proxies, caches, and firewalls
• Proven ability to install, configure, and manage macOS, UNIX/Linux, and Windows systems in complex environments

#LI-Hybrid

#LI-SP4

Cialfo is a leading platform connecting students, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to make education accessible to 100 million students, Cialfo provides a range of mobile and web solutions to students, K-12 institutions, and higher education institutions. We’re one of the fastest-growing tech startups in the region, consistently charting new heights!

This position is with Cialfo and BridgeU, one of the brands under Manifest Global, which also includes Explore and Kaaiser. 

About This Role

We are looking for a Senior Marketing Manager to own both go-to-market strategy and pipeline generation for the Cialfo and BridgeU K12 platform. This is a high-ownership, hands-on role that combines the strategic depth of a Product Marketing Lead with the execution rigour of a Demand Generation Lead.

You will own product positioning, messaging, competitive intelligence, and voice of the customer — while simultaneously driving pipeline across web, digital, lifecycle, events, social, and ABM. You will be the strategic link between what we build and how the market receives it, and you will own the campaign engine that converts that positioning into revenue.

You will use AI tools natively across the entire marketing lifecycle — from audience research and brief generation through to creative production, performance analysis, and reporting — and you will operate as a true partner to the K12 Sales team, owning MQL quality, the handoff process, and pipeline SLAs.

This role is based in Delhi, India and reports into the Head of Marketing, K12. This is an Individual Contributor role to begin with, with an opportunity to build and scale a team as the business grows.

What You Will Be Doing

Product Positioning & Messaging

• Build and own positioning, naming, and messaging frameworks for K12 product launches.
• Develop and maintain ICP definitions and buyer personas across K12 audience segments — schools, counselors, students, and parents — across different markets.
• Ensure messaging is regionally calibrated and relevant; what lands in LATAM needs a different frame in India or the Middle East.
• Partner with UX to align in-product messaging and onboarding flows.

Go-to-Market Execution

• Lead end-to-end GTM planning — from positioning through channel execution to adoption measurement.
• Drive feature adoption through in-product channels (email, push, in-app) coordinated with lifecycle triggers.
• Train internal stakeholders on every launch — Sales, CX, and leadership as a core GTM deliverable.
• Use AI tools to accelerate GTM output: content production, personalisation, testing, and reporting.

Pipeline Ownership & Demand Generation

• Own pipeline generation across all channels — digital, email, lifecycle, social, events, and ABM — fully attributed to revenue.
• Drive MQL volume and conversion rates across the K12 websites (Cialfo and BridgeU) and campaign channels.
• Manage pipeline efficiency from first touch to SQL handoff with clear SLA accountability to the Sales team.
• Set and track demand gen KPIs: MQL volume, cost per MQL, MQL-to-SQL conversion rate, pipeline contribution, and channel ROI.

Full-Funnel Campaign Execution

• Design and execute integrated campaigns across web, lifecycle email, social, events, content, and ABM.
• Own the campaign calendar, prioritising by pipeline impact and coordinating across channels for consistent messaging and timing.
• Manage external vendors and hold them accountable to performance targets, briefs, and delivery timelines.
• Build scalable campaign processes that enable faster execution and consistent cross-channel measurement.
• Run hypothesis-driven A/B tests across every channel — landing pages, email subject lines, ad creative, CTAs — and act on results fast.

Sales & CX Enablement

• Build and own the K12 enablement library: pitch decks, one-pagers, objection handling guides, battlecards, and demo talk tracks.
• Run regular enablement sessions with global Sales and CX teams.
• Partner with CX on customer success stories and reference content tied to specific product use cases.

Lifecycle & Email Marketing

• Own the full lifecycle marketing programme from first touch nurture through to re-engagement across the K12 audience of school leaders, administrators, and counselors.
• Design and manage automated workflows in HubSpot that move leads through the funnel and surface high-intent signals for Sales.
• Segment audiences by persona, behaviour, and funnel stage to deliver relevant messaging at the right moment.
• Monitor and improve lifecycle metrics: open rates, click-through rates, nurture-to-MQL conversion, and unsubscribe rates.

Voice of the Customer (VoC)

• Own Cialfo's structured VoC program for K12 — regular interviews and feedback loops with schools, counselors, and students across key markets.
• Synthesise qualitative and quantitative signals into actionable insights for Product, UX, and leadership.
• Build and maintain a VoC repository so customer language, pain points, and unmet needs are systematically captured and accessible.
• Run advisory panels or user research sprints in partnership with Product to inform the roadmap.

Win/Loss & Competitive Intelligence

• Own the win/loss program — conduct regular interviews with won and lost opportunities, synthesise findings, and present to Product, Sales, and leadership quarterly.
• Build and maintain competitive intelligence: monitor the landscape, develop battlecards, and keep Sales and CX equipped to win.
• Feed competitive and customer insights back into positioning and product feedback loops.

Social Demand Generation

• Run social as a demand gen channel — not just brand awareness — with a focus on generating engagement, traffic, and leads from LinkedIn and other relevant platforms.
• Build and manage social campaigns targeting school decision-makers across global markets.
• Collaborate with content and brand to ensure social creative is optimised for conversion, not just reach.

Website & Conversion Optimisation

• Own the Cialfo K12 website end to end — performance, conversion optimisation, lead capture, and user experience.
• Implement and monitor UTM tracking, campaign attribution, and accurate data capture across all entry points.
• Run continuous experiments on landing pages, forms, and conversion flows to improve MQL volume.

Sales Partnership & ABM

• Operate as a genuine partner to the K12 Sales org — attend pipeline reviews, understand deal velocity, and align demand gen programmes to Sales priorities.
• Own the MQL-to-SQL handoff process: lead scoring, SLA compliance, follow-up timelines, and lead quality feedback loops.
• Build and execute Account-Based Marketing programmes targeting priority school accounts across key markets.

AI-Powered Marketing Operations

• Use AI tools natively across the entire marketing lifecycle — from audience research, brief generation, and GTM planning through to creative production, performance analysis, and reporting.
• Use AI-assisted tools to design ad creative, write and test email copy, build landing page variants, and produce campaign reports faster than traditional workflows allow.
• Proactively evaluate and adopt new AI tools that improve campaign velocity, personalisation, or measurement accuracy.

Reporting & Optimisation

• Build and maintain dashboards tracking pipeline contribution, channel performance, funnel metrics, and campaign ROI.
• Report to the Head of Marketing, K12 on a regular cadence — with clear, data-driven recommendations.
• Translate campaign performance into budget reallocation decisions and channel prioritisation recommendations.

Cross-functional Collaboration

• Embed with Product Management throughout the development cycle — from discovery through launch.
• Be the voice of the customer for product and engineering teams.
• Engage global CX and Sales teams across multiple countries to gather insights and drive regional relevance.

About You

• Qualifications
  • Bachelor's or Postgraduate degree in Marketing, Business, Communications, or a related field.
• Experience & Skills
  • 6-8 years of marketing experience in a B2B or B2B2C organisation, with meaningful depth across both demand generation and product marketing.
  • Proven ownership of pipeline from web, digital, lifecycle, events, and other channels — with clear revenue attribution and a track record of improving funnel metrics over time.
  • Demonstrated track record of owning product positioning, messaging, and launches across B2B products.
  • Strong understanding of the B2B funnel: MQLs, SQLs, pipeline stages, SLA management, and what it means to be a genuine partner to a Sales org.
  • Experience with ABM strategy and execution targeting institutional or enterprise buyers.
  • Experience running VoC programmes — structured customer research, interviews, or advisory panels that influenced product or positioning decisions.
  • Hands-on experience with a win/loss analysis programme — not just contributing to one, but shaping how it works.
  • Experience building Sales enablement programmes — training and structured rhythms, not just collateral.
  • Hands-on experience running campaigns across web, paid digital, lifecycle/email, and social. Comfortable owning multiple channels simultaneously.
  • Strong analytical skills — comfortable with attribution modelling, CRM data, dashboard building, and translating funnel insights into clear campaign and budget decisions.
  • Experience owning a B2B website — CMS management, lead capture optimisation, and working with UTMs and tracking logic to ensure all traffic is measurable.
  • Deep proficiency in HubSpot workflows, lifecycle stages, lead scoring, automation, attribution, and reporting.
  • Demonstrated use of AI tools in day-to-day marketing work — for planning, creative, copy, performance analysis, or reporting.
  • Experience launching products in India, South East Asia, China, Australia, or similar markets.
  • Proven ability to lead cross-functional work — aligning with Sales, Content, Product, and external agencies to execute campaigns and drive shared pipeline goals.
• Qualities
  • You are a hands-on operator. You don't just strategise — you build and execute across every channel.
  • You think in customer language — you can take a complex feature and turn it into a message a buyer or school counselor could resonate with.
  • You are a genuine Sales partner — you understand pipeline, speak in revenue terms, and take MQL quality personally.
  • You are the connective tissue between Product, Sales, CX, and UX — aligning people across functions and time zones without needing a title to do it.
  • You are AI-native. You reach for AI tools first and use them to move faster, not as a novelty.
  • You are a natural experimenter — you A/B test instinctively and always run campaigns with a clear hypothesis.
  • You are a strong lifecycle thinker — you understand how to move an audience through a funnel, not just generate top-of-funnel noise.
  • You are data-driven: product adoption metrics, VoC findings, win/loss patterns, and campaign performance all inform how you work.
  • You are equally comfortable at strategic and executional levels — you write the strategy and then go execute it yourself.
  • You are organised and detail-oriented across tracking, attribution, tagging, and reporting.
  • You thrive in fast-paced, high-ownership environments and can manage multiple campaigns simultaneously.
  • You have genuine curiosity about the K12 education space — the counselor workflow, the student journey, and the institutional buying process.

ABOUT THE TEAM: 

We are looking for a seasoned Enterprise / Mid-Market Sales Leader  to drive adoption of Tide’s Cards verticals across India. This role will play a critical part in shaping both revenue growth and product evolution by acting as the voice of the customer within Tide.

Key Responsibilities :-

• • Lead business development for Tide’s Cards vertical with various other verticals, acquiring and expanding SMB and mid-market customers across industries.
  • Own the end-to-end sales lifecycle, including prospecting, discovery, solutioning, commercial negotiations, closure, and handover.
  • Identify, engage, and influence key stakeholders including Founders, CFOs, Finance Controllers, Operations Heads, and Procurement leaders.
  • Deeply understand customer expense workflows, compliance requirements (GST, audits, controls), and scale needs to design customized, ROI-focused solutions.
  • Deliver high-impact product demos, proposals, and executive presentations articulating business value and measurable outcomes.
  • Work closely with the Product team to:
    • Share structured customer feedback, market insights, and feature gaps.
    • Contribute to product roadmap discussions based on customer and market needs.
    • Support beta programs, pilots, and early adopters for new features.
    • Help refine product positioning, use cases, and pricing strategies for the Indian market.
  • Partner with Implementation, Risk, and Customer Success teams to ensure smooth onboarding, strong adoption, and long-term customer success.
  • Drive cross-sell and up-sell of Tide’s broader platform offerings including business accounts, cards, payments, and accounting integrations.
  • Build and maintain a healthy sales pipeline with accurate forecasting and consistent achievement of revenue targets.
  • Monitor competitive landscape and regulatory trends in India to identify opportunities and influence go-to-market initiatives.
  • Build long-term customer relationships, enabling renewals, expansions, and referenceable success stories.
  • Represent Tide at customer meetings, partner engagements, and industry forums across India.

WHAT WE ARE LOOKING FOR: 

• • Strong strategic and consultative sales approach.
  • Proven solutioning mindset with the ability to influence both customers and internal stakeholders.
  • Demonstrated ability to collaborate with Product and Engineering teams in a SaaS environment.
  • Strong capability to identify and engage decision-makers and influencers in complex buying journeys.
  • Deeply ingrained cross-sell and account expansion skills.
  • Excellent listening, negotiation, and stakeholder management abilities.
  • Strong verbal and written communication skills in English and relevant Indian local language(s).
  • Comfortable operating in a high-growth, fast-paced startup environment with high ownership.

WHAT YOU’LL GET IN RETURN

TITLE: Cotton & Blends Production Manager

RESPONSIBILITIES:

Fiber Inventory & Quality Control

• Oversee Cotton & Blends fiber inventory levels to ensure adequate supply for spinning schedules while minimizing waste and overstock.
• Inspect and verify that only quality fiber—meeting specified micron, length, and color consistency standards—is released into the spinning process.
• Implement checkpoints to catch non-conforming fiber before production begins, preventing downstream defects.
• Coordinate with sourcing and warehouse teams to maintain accurate inventory records and proper storage conditions for raw Cotton & Blends.

On-Time Delivery (OTD) Management

• Own fiber OTD performance, tracking delivery timelines from suppliers to spinning mills and flagging potential delays.
• Proactively manage production schedules to ensure fiber is available when needed, communicating risks to cross-functional partners.
• Resolve supply interruptions by expediting shipments or reallocating inventory as necessary to meet production deadlines.
• Establish and monitor key performance indicators (KPIs) for supplier lead times and delivery reliability.

Spinning & Production Support

• Partner with spinning mills to ensure fiber lots are processed according to technical specifications and quality expectations.
• Monitor fiber consumption during spinning to identify discrepancies, yield loss, or quality deviations.
• Work upstream with suppliers to align fiber bale composition, lot sizing, and traceability for smoother mill integration.
• Maintain clear documentation of fiber lots, test results, and production flow to support traceability and continuous improvement.

Cross-Functional Collaboration

• Coordinate with planners and production team to align fiber availability with production demand and spinning schedules.
• Collaborate with R&D, Product Development, and Sourcing teams to support seamless production handoffs.
• Provide input on fiber purchasing decisions based on production capacity, lead times, and quality performance history.
• Escalate production blockers (e.g., fiber shortages, quality holds) with recommended solutions to meet OTD goals.

QUALIFICATIONS

• Education: Degree in Textile Engineering, Material Science, Supply Chain, or a related field.
• Production Experience: Proven experience managing raw materials in a textile or apparel production environment, preferably with Cotton & Blends or other luxury fibers.
• Quality Focus: Strong ability to assess fiber quality and enforce standards before spinning.
• Inventory & OTD Acumen: Demonstrated skill in tracking inventory levels and driving on-time delivery performance.
• Analytical Skills: Ability to use data to monitor fiber usage, identify yield issues, and improve production flow.
• Collaboration: Experience working with spinning mills, suppliers, planners, and internal production teams to resolve issues quickly.

Preferred:

• Experience with Cotton & Blends fiber grading, testing, or lot management.
• Knowledge of spinning mill operations and fiber-to-yarn conversion.
• Familiarity with inventory management systems or ERP tools.
• Understanding of sustainable fiber sourcing and production practices.

What This Role Is

Manifest Global is building the infrastructure for global human capital mobility. The irony is not lost on anyone internally: a company whose mission is to connect talent to opportunity across borders needs to be exceptionally good at finding, attracting, and closing the right people itself. Right now, that function is not yet what it needs to be.

The hiring infrastructure exists. Greenhouse is live. Recruiters are in place across regions. Roles are being filled. But the function operates reactively — responding to requisitions rather than shaping teams, filling seats rather than building toward a hiring strategy that is six months ahead of the business. The pipelines for critical roles are thin. The employer brand is inconsistent across brands and geographies. Hiring manager confidence in the TA function is not where it should be.

That is what this role exists to change.

The Head of Talent Acquisition owns how Manifest hires — across all four brands, across Singapore, Delhi, London, and beyond — and is accountable for building a function that the business genuinely relies on. Not a support function that processes requisitions. A strategic capability that helps leadership make better decisions about their teams, moves fast on critical hires, and raises the quality of every person who joins the group.

This is one of the highest-leverage roles in the business. Rohan's view is explicit: talent is the number one operating lever at Manifest. The person who builds the hiring engine that delivers on that belief will have shaped every other function in the group.

What Makes This Role Different

Most TA leadership roles are either operational — run the process, hit the numbers, manage the team — or strategic — sit in leadership meetings, advise on org design, produce frameworks. This one has to be both, and it has to be both simultaneously.

Manifest is a house of brands. Cialfo, BridgeU, Explore, and Kaaiser each have different talent markets, different hiring volumes, different seniority profiles, and different employer brand positions. Building a TA function that works across all four — without collapsing their distinctiveness into a generic group hiring process — requires someone who thinks in systems and executes in specifics.

It also requires someone who is comfortable being the person who raises the bar. The Head of TA at Manifest is not the person who makes hiring easier by lowering the standard when the pressure is on. They are the person who makes the case for the right hire even when the business wants to move fast. That is a harder role to play. It is also the one that makes the difference.

What You Own

The global hiring engine across all four brands

• Own hiring strategy across Manifest Global — all brands, all regions, all seniority levels — and ensure the function is operating ahead of business need, not reacting to it
• Drive workforce planning in genuine partnership with leadership: translate business priorities into hiring strategy, shape team structures before they become urgent, and give leaders a view of their talent pipeline that is forward-looking rather than backward-reporting
• Build the pipelines for critical and hard-to-fill roles before they are open — so that when the business needs a Head of Engineering or a Senior Director of K12, there is already a shortlist

The standard for what great looks like

• Define what exceptional looks like across different role types, seniority levels, and brands — and build the frameworks that make that standard consistent: structured interviews, scorecards, calibration processes, hiring manager enablement
• Own quality of hire as a metric that the business tracks and trusts — not just time-to-fill, but whether the people joining Manifest are the people who should be joining Manifest
• Be the person who challenges a hire when the evidence doesn't support it, and who builds the credibility with hiring managers to have that conversation productively

The TA team

• Lead, develop, and hold accountable a team of recruiters and sourcers across regions — set clear performance expectations, build a culture of ownership, and create a function that operates as a business partner rather than a processing unit
• Develop each person on the team with intention — they should be better recruiters and better strategic partners at the end of working for you than they were at the start
• Build the TA team's reputation internally so that hiring managers want to partner with them, not route around them

Data, metrics, and visibility

• Own the hiring metrics that matter: time-to-hire, quality of hire, pipeline conversion rates, offer acceptance, hiring manager satisfaction — and build the dashboards that give leadership real visibility into what is happening and why
• Identify bottlenecks systematically and fix them at the root — not by working harder on the symptom, but by understanding what in the process or the pipeline is causing it
• Give leadership the data and the context to make better decisions about hiring, team structure, and talent investment — not just numbers, but insight

Systems, process, and employer brand

• Own Greenhouse and the hiring workflows that sit around it — strengthen them, automate where it makes sense, and standardise globally while preserving the flexibility that different brands and geographies need
• Shape how Manifest shows up in the talent market across all four brands — consistent where it needs to be consistent, differentiated where the brands are genuinely different
• Ensure every candidate interaction — from first message to final decision — reflects the standard that Manifest's employer brand is being built to

What Success Looks Like

The markers below reflect where the TA function is today. The business will have moved by the time you join — new hires in progress, new priorities surfaced, new brands at different stages of growth. We'll calibrate the specifics together once you're in the seat. These are directional, not fixed.

That said, the shape of success is clear.

You'll start by building a complete picture of the current state — the team, the pipelines, the processes, the metrics, the gaps between what the business needs and what the function is currently delivering. You'll have a point of view on where to move first and what the highest-leverage changes are.

From there, the function will be measurably better. Hiring managers will have more confidence in the TA team and the pipelines it builds. Critical roles will be filled faster and with better candidates. The team will be operating with more ownership and more commercial awareness than before.

Over time, hiring at Manifest will be a genuine competitive advantage — a function that the business builds strategy around rather than reacts to, that gives leaders real visibility into their talent pipeline, and that attracts people to Manifest who would not have found their way here otherwise.

The specifics will be calibrated once you're in the role. The direction won't change.

What You Bring

You have eight or more years in talent acquisition, with meaningful global hiring experience and a track record of building TA functions in fast-growing, multi-market environments. You have hired for complex, business-critical roles — not just at volume, but for the kinds of hires that change what a business is capable of. You have built the processes that make hiring consistent without making it slow.

You are genuinely strategic with leadership. You can sit in a business planning conversation and contribute something useful — not just take the brief, but push back on it, add context, and help leaders think about their teams more clearly. You have done this before and you have the credibility to do it with senior stakeholders who are used to being the ones setting direction.

You are also comfortable being hands-on. At Manifest's stage, the Head of TA is not a function that delegates everything downward. There will be critical searches where you are in the candidate conversations directly. There will be hiring manager relationships that need to be built personally. You do not treat that as beneath the role — you treat it as part of what makes the function work.

You think in systems. You see a hiring bottleneck and you want to understand what is causing it at the structural level, not just fix the immediate case. You build processes that scale because you have thought through how they break under pressure, not just how they work when everything is running smoothly.

You are comfortable raising the bar even when the business wants to lower it. You have had the conversation with a hiring manager who wants to make an offer on a candidate who is not quite right, and you have had it in a way that was useful rather than obstructive. That is a skill. You have it.

Most importantly, you read the description of what Manifest is building and your first reaction was "talent acquisition done well is one of the most important things a company at this stage can get right — and I know how to get it right." That's the person this role is for.

Why Manifest

Manifest Global is building the infrastructure for global human capital mobility — connecting students, schools, universities, and employers across 50+ countries. Our portfolio spans Cialfo (AI-powered college counseling, 2,000+ schools), BridgeU (university guidance for international schools globally), Kaaiser (trusted study abroad counseling since 1997 across India and Southeast Asia), and Explore (AI-powered university outreach, 1,000+ university partners). Together, we move talent across borders at scale. $700B flows annually in remittances from migrant workers. 85M workers will be missing from developed economies by 2030. We're building the operating system that changes that. $80M raised. Still early.

For this role specifically, talent is the number one operating lever at Manifest. Every other function — product, engineering, operations, commercial — performs at the level of the people in it. The Head of TA is the person who shapes that level across the entire group. It is not a support function. It is the meta-lever. The person who builds the hiring engine at Manifest in the next twelve months will have done more to determine what this company becomes than almost any other hire the business makes.

Manifest Global is building the infrastructure for global human capital mobility, operating across 50+ countries with $80M raised from Tiger Global, SIG, and Square Peg.

What This Role Is

Manifest Global is building the infrastructure for global human capital mobility. The irony is not lost on anyone internally: a company whose mission is to connect talent to opportunity across borders needs to be exceptionally good at finding, attracting, and closing the right people itself. Right now, that function is not yet what it needs to be.

The hiring infrastructure exists. Greenhouse is live. Recruiters are in place across regions. Roles are being filled. But the function operates reactively — responding to requisitions rather than shaping teams, filling seats rather than building toward a hiring strategy that is six months ahead of the business. The pipelines for critical roles are thin. The employer brand is inconsistent across brands and geographies. Hiring manager confidence in the TA function is not where it should be.

That is what this role exists to change.

The Head of Talent Acquisition owns how Manifest hires — across all four brands, across Singapore, Delhi, London, and beyond — and is accountable for building a function that the business genuinely relies on. Not a support function that processes requisitions. A strategic capability that helps leadership make better decisions about their teams, moves fast on critical hires, and raises the quality of every person who joins the group.

This is one of the highest-leverage roles in the business. Rohan's view is explicit: talent is the number one operating lever at Manifest. The person who builds the hiring engine that delivers on that belief will have shaped every other function in the group.

What Makes This Role Different

Most TA leadership roles are either operational — run the process, hit the numbers, manage the team — or strategic — sit in leadership meetings, advise on org design, produce frameworks. This one has to be both, and it has to be both simultaneously.

Manifest is a house of brands. Cialfo, BridgeU, Explore, and Kaaiser each have different talent markets, different hiring volumes, different seniority profiles, and different employer brand positions. Building a TA function that works across all four — without collapsing their distinctiveness into a generic group hiring process — requires someone who thinks in systems and executes in specifics.

It also requires someone who is comfortable being the person who raises the bar. The Head of TA at Manifest is not the person who makes hiring easier by lowering the standard when the pressure is on. They are the person who makes the case for the right hire even when the business wants to move fast. That is a harder role to play. It is also the one that makes the difference.

What You Own

The global hiring engine across all four brands

• Own hiring strategy across Manifest Global — all brands, all regions, all seniority levels — and ensure the function is operating ahead of business need, not reacting to it
• Drive workforce planning in genuine partnership with leadership: translate business priorities into hiring strategy, shape team structures before they become urgent, and give leaders a view of their talent pipeline that is forward-looking rather than backward-reporting
• Build the pipelines for critical and hard-to-fill roles before they are open — so that when the business needs a Head of Engineering or a Senior Director of K12, there is already a shortlist

The standard for what great looks like

• Define what exceptional looks like across different role types, seniority levels, and brands — and build the frameworks that make that standard consistent: structured interviews, scorecards, calibration processes, hiring manager enablement
• Own quality of hire as a metric that the business tracks and trusts — not just time-to-fill, but whether the people joining Manifest are the people who should be joining Manifest
• Be the person who challenges a hire when the evidence doesn't support it, and who builds the credibility with hiring managers to have that conversation productively

The TA team

• Lead, develop, and hold accountable a team of recruiters and sourcers across regions — set clear performance expectations, build a culture of ownership, and create a function that operates as a business partner rather than a processing unit
• Develop each person on the team with intention — they should be better recruiters and better strategic partners at the end of working for you than they were at the start
• Build the TA team's reputation internally so that hiring managers want to partner with them, not route around them

Data, metrics, and visibility

• Own the hiring metrics that matter: time-to-hire, quality of hire, pipeline conversion rates, offer acceptance, hiring manager satisfaction — and build the dashboards that give leadership real visibility into what is happening and why
• Identify bottlenecks systematically and fix them at the root — not by working harder on the symptom, but by understanding what in the process or the pipeline is causing it
• Give leadership the data and the context to make better decisions about hiring, team structure, and talent investment — not just numbers, but insight

Systems, process, and employer brand

• Own Greenhouse and the hiring workflows that sit around it — strengthen them, automate where it makes sense, and standardise globally while preserving the flexibility that different brands and geographies need
• Shape how Manifest shows up in the talent market across all four brands — consistent where it needs to be consistent, differentiated where the brands are genuinely different
• Ensure every candidate interaction — from first message to final decision — reflects the standard that Manifest's employer brand is being built to

What Success Looks Like

The markers below reflect where the TA function is today. The business will have moved by the time you join — new hires in progress, new priorities surfaced, new brands at different stages of growth. We'll calibrate the specifics together once you're in the seat. These are directional, not fixed.

That said, the shape of success is clear.

You'll start by building a complete picture of the current state — the team, the pipelines, the processes, the metrics, the gaps between what the business needs and what the function is currently delivering. You'll have a point of view on where to move first and what the highest-leverage changes are.

From there, the function will be measurably better. Hiring managers will have more confidence in the TA team and the pipelines it builds. Critical roles will be filled faster and with better candidates. The team will be operating with more ownership and more commercial awareness than before.

Over time, hiring at Manifest will be a genuine competitive advantage — a function that the business builds strategy around rather than reacts to, that gives leaders real visibility into their talent pipeline, and that attracts people to Manifest who would not have found their way here otherwise.

The specifics will be calibrated once you're in the role. The direction won't change.

What You Bring

You have eight or more years in talent acquisition, with meaningful global hiring experience and a track record of building TA functions in fast-growing, multi-market environments. You have hired for complex, business-critical roles — not just at volume, but for the kinds of hires that change what a business is capable of. You have built the processes that make hiring consistent without making it slow.

You are genuinely strategic with leadership. You can sit in a business planning conversation and contribute something useful — not just take the brief, but push back on it, add context, and help leaders think about their teams more clearly. You have done this before and you have the credibility to do it with senior stakeholders who are used to being the ones setting direction.

You are also comfortable being hands-on. At Manifest's stage, the Head of TA is not a function that delegates everything downward. There will be critical searches where you are in the candidate conversations directly. There will be hiring manager relationships that need to be built personally. You do not treat that as beneath the role — you treat it as part of what makes the function work.

You think in systems. You see a hiring bottleneck and you want to understand what is causing it at the structural level, not just fix the immediate case. You build processes that scale because you have thought through how they break under pressure, not just how they work when everything is running smoothly.

You are comfortable raising the bar even when the business wants to lower it. You have had the conversation with a hiring manager who wants to make an offer on a candidate who is not quite right, and you have had it in a way that was useful rather than obstructive. That is a skill. You have it.

Most importantly, you read the description of what Manifest is building and your first reaction was "talent acquisition done well is one of the most important things a company at this stage can get right — and I know how to get it right." That's the person this role is for.

Why Manifest

Manifest Global is building the infrastructure for global human capital mobility — connecting students, schools, universities, and employers across 50+ countries. Our portfolio spans Cialfo (AI-powered college counseling, 2,000+ schools), BridgeU (university guidance for international schools globally), Kaaiser (trusted study abroad counseling since 1997 across India and Southeast Asia), and Explore (AI-powered university outreach, 1,000+ university partners). Together, we move talent across borders at scale. $700B flows annually in remittances from migrant workers. 85M workers will be missing from developed economies by 2030. We're building the operating system that changes that. $80M raised. Still early.

For this role specifically, talent is the number one operating lever at Manifest. Every other function — product, engineering, operations, commercial — performs at the level of the people in it. The Head of TA is the person who shapes that level across the entire group. It is not a support function. It is the meta-lever. The person who builds the hiring engine at Manifest in the next twelve months will have done more to determine what this company becomes than almost any other hire the business makes.

Manifest Global is building the infrastructure for global human capital mobility, operating across 50+ countries with $80M raised from Tiger Global, SIG, and Square Peg.

ABOUT THE TEAM: 

The Treasury team acts as 1st LoD and is at the forefront of driving financial excellence and supporting strategic growth. The Treasury team mission is to optimise the company's financial resources and investment, manage financial risks, ensure robust liquidity and effective cash management and comprehensive treasury operations.

Moreover the team collaborates closely with the product and business team to align financial strategies with business objectives. By contributing to impactful financial decisions, the Treasury team aims to enable sustainable success and growth.

ABOUT THE ROLE: 

As a Treasury Manager – New Products, you will lead the end-to-end implementation of new product initiatives from a Treasury perspective. Acting as the primary Treasury representative, you will drive the design, build, and operational readiness of new product flows and market launches.

This is a high-impact, high-visibility role, where you will work closely with Product, Engineering, Payments, and senior leadership to ensure Treasury requirements are embedded across the full product lifecycle.

Product Delivery & Stakeholder Management

• Act as the primary Treasury point of contact for Product and Engineering teams.
• Own front-to-back delivery of new product initiatives, including design, testing, implementation, and go-live.
• Translate Treasury requirements into product and technical roadmaps.
• Drive cross-functional collaboration across Treasury, Payments, Compliance, and Technology teams.
• Manage project plans, timelines, risks, and dependencies across multiple workstreams.
• Engage, influence, and where required push back on senior stakeholders to ensure Treasury priorities are met.

Treasury Transformation & Automation

• Identify and deliver automation opportunities across treasury processes (cash management, payments, forecasting, bank reporting).
• Lead process re-engineering to support scalable and standardised new product flows.
• Partner with Product and Engineering to implement efficient, future-ready treasury infrastructure.

Data, Reporting & Controls

• Improve data quality, reporting, and transparency across treasury activities.
• Build and enhance dashboards and MIS for liquidity, payments, and forecasting.
• Ensure all implementations align with treasury strategy, safeguarding requirements, and internal controls.
• Support Treasury readiness for new markets, products, and regulatory requirements.

WHAT WE ARE LOOKING FOR: 

• Good relevant years of experience in Treasury, Payments, or Financial Services transformation roles.
• Proven track record of delivering end-to-end product or system implementations.
• Strong understanding of treasury operations, payments ecosystems, and safeguarding.
• Experience in fintech or high-growth environments preferred.
• Strong stakeholder management and communication skills, with ability to influence senior leaders.
• Self-starter with high ownership, comfortable working in ambiguity and fast-paced environments.
• Experience with BI/reporting tools (e.g., Power BI, Tableau) is a plus.

WHAT YOU’LL GET IN RETURN: 

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

Who We Are

Konrad is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.

About The Role

As an Engineering Manager you'll be tasked with leading projects and tech teams, providing guidance to software team members through code reviews & mentorship, as well as designing and diagramming software architecture, and actively contributing to projects. You’ll be the manager of a team of technical staff, providing career guidance, conducting reviews and providing approvals for your team while aligning with the company policies and procedures.

What You’ll Do

• Manage a team of software developers on a day-to-day basis
• Lead performance reviews and career development conversations with your team
• Participate in local and global leadership meetings to discuss your team and projects
• Write maintainable, testable, and performant software in collaboration with our world class team.
• Provide project/program-level leadership, determine technology stack for the project/program, in collaboration with the technical director and the workstream leads.
• Works with the Strategy and Design teams, as well as the client, to define requirements & estimate effort for upcoming work.
• Mentor the project team, providing feedback and guidance to technical staff.
• Identify risks to the project or technology team and discuss them proactively with the team.
• Research new technology and tools and share those findings with the team.
• Communicate clearly and effectively with all members of our team.

Qualifications

• 5+ years experience building and delivering modern production-grade web applications in a team environment, leading teams and projects
• One of the following degrees (or similar) B.Tech Computer Application, B.Tech Computer Science, BE, Electronics and Communication Engineering, Bachelor's of Technology, Computer Science and Engineering
• Very strong Java programming skills & experience utilizing Spring Boot or Spring Cloud 
• Very strong JS framework skills & experience using React or Angular or similar
• Experience working within cloud environments (AWS or Google Cloud or Azure)
• Experience working with Infrastructure as Code, CI/CD
• Deep understanding of each of the parts that make up a modern web application (APIs, templating, routing, data storage, design patterns, optimization, caching, security) 
• Fundamental knowledge of core web principals (HTTP, the DOM, SSL, web servers)
• Excellent interpersonal skills are essential, as we work closely as a team and require frequent communication.
• A proactive personality, and a desire to deliver your best work.
• A love for improving software development workflows and processes.

Perks and Benefits

• Socials, Outings & Retreats
• One day per week Work From Home flexibility
• Subsidized Lunch
• Culture of Learning & Development

Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

Who We Are

Konrad is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.

About The Role

As a Senior AEM Developer you'll be tasked with working on web application development in Adobe Experience Manager utilizing Java, OSGi, XML, and HTL. Working within the software development team, your duties will require you to assist in the development and delivery of consumer and enterprise applications. This role is ideal for ambitious developers who feel confident in their technical ability and want to be a part of the highly-skilled development team at Konrad.

What You’ll Do

• Write maintainable, testable, and performant software in collaboration with our world class team.
• Participate in code review and perform extensive testing to ensure we deliver high quality software.
• Research new technology and tools and share those findings with the team.
• Communicate clearly and effectively with all members of our team.

Qualifications

• One of the following degrees (or similar) B.Tech Computer Application, B.Tech Computer Science, BE, Electronics and Communication Engineering, Bachelor's of Technology, Computer Science and Engineering
• 5+ years experience building and delivering modern production-grade AEM applications in a team environment
• Very strong Java programming skills
• Deep knowledge of AEM architecture, including its content repository (CRX), Sling, and OSGi.
• Proficiency in building and customizing AEM components, templates, workflows, and services.
• Familiarity with AEM development tools like Eclipse/IntelliJ and CRXDE Lite 
• Front end JS framework experience using React or Angular or similar
• Deep understanding of each of the parts that make up a modern web application (APIs, templating, routing, data storage, design patterns, optimization, caching, security) 
• Fundamental knowledge of core web principals (HTTP, the DOM, SSL, web servers)
• Fluency with relational databases or alternatively NoSQL databases
• Great interpersonal skills - we work very closely together as a team and require a lot of communication.
• A proactive personality, and a desire to deliver your best work.
• A love for improving software development workflows and process.

Nice to have

• Experience working within cloud environments (AWS, Google Cloud, Azure)
• Experience working with GraphQL, ElasticSearch, Serverless, or Next.js

Perks and Benefits

• Socials, Outings & Retreats
• One day per week Work From Home flexibility
• Culture of Learning & Development

Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

Who We Are

Konrad is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.

About The Role

As a Java Developer you'll be tasked with working on web application development in Java and Spring Boot. Working within the software development team, your duties will require you to assist in the development and delivery of consumer and enterprise applications. This role is ideal for ambitious developers who feel confident in their technical ability and want to be a part of the highly-skilled development team at Konrad.

What You’ll Do

• Write maintainable, testable, and performant software in collaboration with our world class team.
• Participate in code review and perform extensive testing to ensure we deliver high quality software.
• Research new technology and tools and share those findings with the team.
• Communicate clearly and effectively with all members of our team.

Qualifications

• One of the following degrees (or similar) B.Tech Computer Application, B.Tech Computer Science, BE, Electronics and Communication Engineering, Bachelor's of Technology, Computer Science and Engineering
• 3+ years experience building and delivering modern production-grade web applications in a team environment, leading teams and projects
• Very strong Java programming skills utilizing Spring Boot or Spring Cloud 
• Front end JS framework experience using React or Angular or similar
• Deep understanding of each of the parts that make up a modern web application (APIs, templating, routing, data storage, design patterns, optimization, caching, security) 
• Fundamental knowledge of core web principals (HTTP, the DOM, SSL, web servers)
• Fluency with relational databases or alternatively NoSQL databases
• Great interpersonal skills - we work very closely together as a team and require a lot of communication.
• A proactive personality, and a desire to deliver your best work.
• A love for improving software development workflows and processes.

Nice to have

• Experience working within cloud environments (AWS, Google Cloud, Azure)
• Experience working with GraphQL, Terraform, CI/CD
• Experience working with Adobe Experience Manager

Perks and Benefits

• Socials, Outings & Retreats
• One day per week Work From Home flexibility
• Culture of Learning & Development

Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

Who We Are

Konrad is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.

About The Role

As a Software Architect & Team Lead you'll be tasked with leading projects and tech teams, providing guidance to software team members through code reviews & mentorship, as well as designing and diagramming software architecture. As a Team Lead, you’ll be the manager of a team of technical staff, providing career guidance, conducting reviews and providing approvals for your team while aligning with the company policies and procedures.

What You’ll Do

• Manage a team of software developers on a day-to-day basis
• Lead performance reviews and career development conversations with your team
• Participate in local and global leadership meetings to discuss your team and projects
• Write maintainable, testable, and performant software in collaboration with our world class team.
• Provide project/program-level leadership, determine technology stack for the project/program, in collaboration with the technical director and the workstream leads.
• Works with the Strategy and Design teams, as well as the client, to define requirements & estimate effort for upcoming work.
• Mentor the project team, providing feedback and guidance to technical staff.
• Identify risks to the project or technology team and discuss them proactively with the team.
• Research new technology and tools and share those findings with the team.
• Communicate clearly and effectively with all members of our team.

Qualifications

• One of the following degrees (or similar) B.Tech Computer Application, B.Tech Computer Science, BE, Electronics and Communication Engineering, Bachelor's of Technology, Computer Science and Engineering
• 5+ years experience building and delivering modern production-grade web applications in a team environment, leading teams and projects
• 2+ years of experience in management, leading direct reports and teams
• Very strong Java programming skills & experience utilizing Spring Boot or Spring Cloud 
• Very strong JS framework skills & experience using React or Angular or similar
• Experience working within cloud environments (AWS or Google Cloud or Azure)
• Experience working with Infrastructure as Code, CI/CD
• Deep understanding of each of the parts that make up a modern web application (APIs, templating, routing, data storage, design patterns, optimization, caching, security) 
• Fundamental knowledge of core web principals (HTTP, the DOM, SSL, web servers)
• Fluency with relational databases or alternatively NoSQL databases
• Excellent interpersonal skills are essential, as we work closely as a team and require frequent communication.
• A proactive personality, and a desire to deliver your best work.
• A love for improving software development workflows and processes.

Perks and Benefits

• Socials, Outings & Retreats
• One day per week Work From Home flexibility
• Subsidized Lunch
• Culture of Learning & Development

Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

ABOUT THE ROLE:

As an Engineering Manager at Tide,

• You’re an experienced Engineering Manager with strong technical and people-leadership skills, comfortable operating at scale and driving impact through well-designed platforms.
• You’ll lead the engineering delivery of our subscriptions platform across multiple markets, owning the technical direction and execution of systems that power subscription creation, pricing, lifecycle managements. You’ll focus on building scalable, resilient, and extensible platform capabilities that support growth and evolving business needs.
• You’ll manage and develop a team of engineers, setting clear technical standards and fostering a culture of ownership and continuous improvement. Partnering closely with Product and stakeholders across the business, you’ll turn product strategy into reliable platform solutions and ensure high-quality delivery across the full subscription lifecycle.
• You’ll be part of the Member Engagement Marketing (MEM) engineering group, working closely with Billing, Payments, Marketing, Data, and Finance teams. Together, you’ll deliver a robust and transparent subscriptions platform that enables seamless member experiences and long-term value.

WHAT WE ARE LOOKING FOR:

• Extensive experience (10+ years) building server-side applications and detailed knowledge of Java. 
• Sound knowledge of a backend framework (e.g. Spring/Spring Boot) 
• Experience with running microservices and implementing and consuming RESTful APIs
• Experience engineering scalable and reliable solutions in a cloud-native environment 
• A mindset of delivering secure, well-tested and well-documented software 
• Full ownership of your code and technical solutions across their entire lifecycle, from development to production.
• Experience integrating with various third party providers and partners 
• Sound knowledge and experience working with relational databases. 
• Work effectively in an agile environment, using its practices to deliver value consistently and adapt quickly.
• Ability to communicate technical concepts to a non-technical audience 
• Apply continuous integration, delivery, and deployment practices in day-to-day development to deliver software reliably to production.
• A technical hands on leader who is in the details of what the team is working on day to day.
• Experience leading teams
• Experience directly managing people.

OUR TECH STACK:

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!) 
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable 
• Primary datastores are PostgreSQL via RDS or Aurora (we are heavy AWS users) 
• Docker, Terraform, ArgoCD and, EKS provided by the Cloud team to run the platform 
• DataDog for monitoring, observability and automated SLOs
• GitHub, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first week 
• Angular on Web, Flutter for our mobile app, but from time to time we use Swift and Kotlin
• Fivetran/BigQuery/Looker for the BI insights and Python/FastAPI/Faust + some ML libs for the automated decisioning and risk management 

WHAT YOU’LL GET IN RETURN:

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

Tidean Ways of Working 

At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.

ABOUT THE ROLE:

As an Engineering Manager at Tide,

• You’re an experienced Engineering Manager with strong technical and people-leadership skills, comfortable operating at scale and driving impact through well-designed platforms.
• You’ll lead the engineering delivery of our subscriptions platform across multiple markets, owning the technical direction and execution of systems that power subscription creation, pricing, lifecycle managements. You’ll focus on building scalable, resilient, and extensible platform capabilities that support growth and evolving business needs.
• You’ll manage and develop a team of engineers, setting clear technical standards and fostering a culture of ownership and continuous improvement. Partnering closely with Product and stakeholders across the business, you’ll turn product strategy into reliable platform solutions and ensure high-quality delivery across the full subscription lifecycle.
• You’ll be part of the Member Engagement Marketing (MEM) engineering group, working closely with Billing, Payments, Marketing, Data, and Finance teams. Together, you’ll deliver a robust and transparent subscriptions platform that enables seamless member experiences and long-term value.

WHAT WE ARE LOOKING FOR:

• Extensive experience (10+ years) building server-side applications and detailed knowledge of Java. 
• Sound knowledge of a backend framework (e.g. Spring/Spring Boot) 
• Experience with running microservices and implementing and consuming RESTful APIs
• Experience engineering scalable and reliable solutions in a cloud-native environment 
• A mindset of delivering secure, well-tested and well-documented software 
• Full ownership of your code and technical solutions across their entire lifecycle, from development to production.
• Experience integrating with various third party providers and partners 
• Sound knowledge and experience working with relational databases. 
• Work effectively in an agile environment, using its practices to deliver value consistently and adapt quickly.
• Ability to communicate technical concepts to a non-technical audience 
• Apply continuous integration, delivery, and deployment practices in day-to-day development to deliver software reliably to production.
• A technical hands on leader who is in the details of what the team is working on day to day.
• Experience leading teams
• Experience directly managing people.

OUR TECH STACK:

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!) 
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable 
• Primary datastores are PostgreSQL via RDS or Aurora (we are heavy AWS users) 
• Docker, Terraform, ArgoCD and, EKS provided by the Cloud team to run the platform 
• DataDog for monitoring, observability and automated SLOs
• GitHub, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first week 
• Angular on Web, Flutter for our mobile app, but from time to time we use Swift and Kotlin
• Fivetran/BigQuery/Looker for the BI insights and Python/FastAPI/Faust + some ML libs for the automated decisioning and risk management 

WHAT YOU’LL GET IN RETURN:

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

Tidean Ways of Working 

At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.

ABOUT THE ROLE:

As an Engineering Manager at Tide,

• You’re an experienced Engineering Manager with strong technical and people-leadership skills, comfortable operating at scale and driving impact through well-designed platforms.
• You’ll lead the engineering delivery of our subscriptions platform across multiple markets, owning the technical direction and execution of systems that power subscription creation, pricing, lifecycle managements. You’ll focus on building scalable, resilient, and extensible platform capabilities that support growth and evolving business needs.
• You’ll manage and develop a team of engineers, setting clear technical standards and fostering a culture of ownership and continuous improvement. Partnering closely with Product and stakeholders across the business, you’ll turn product strategy into reliable platform solutions and ensure high-quality delivery across the full subscription lifecycle.
• You’ll be part of the Member Engagement Marketing (MEM) engineering group, working closely with Billing, Payments, Marketing, Data, and Finance teams. Together, you’ll deliver a robust and transparent subscriptions platform that enables seamless member experiences and long-term value.

WHAT WE ARE LOOKING FOR:

• Extensive experience (10+ years) building server-side applications and detailed knowledge of Java. 
• Sound knowledge of a backend framework (e.g. Spring/Spring Boot) 
• Experience with running microservices and implementing and consuming RESTful APIs
• Experience engineering scalable and reliable solutions in a cloud-native environment 
• A mindset of delivering secure, well-tested and well-documented software 
• Full ownership of your code and technical solutions across their entire lifecycle, from development to production.
• Experience integrating with various third party providers and partners 
• Sound knowledge and experience working with relational databases. 
• Work effectively in an agile environment, using its practices to deliver value consistently and adapt quickly.
• Ability to communicate technical concepts to a non-technical audience 
• Apply continuous integration, delivery, and deployment practices in day-to-day development to deliver software reliably to production.
• A technical hands on leader who is in the details of what the team is working on day to day.
• Experience leading teams
• Experience directly managing people.

OUR TECH STACK:

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!) 
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable 
• Primary datastores are PostgreSQL via RDS or Aurora (we are heavy AWS users) 
• Docker, Terraform, ArgoCD and, EKS provided by the Cloud team to run the platform 
• DataDog for monitoring, observability and automated SLOs
• GitHub, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first week 
• Angular on Web, Flutter for our mobile app, but from time to time we use Swift and Kotlin
• Fivetran/BigQuery/Looker for the BI insights and Python/FastAPI/Faust + some ML libs for the automated decisioning and risk management 

WHAT YOU’LL GET IN RETURN:

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

Tidean Ways of Working 

At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.

ABOUT THE ROLE

We are looking for a strategic and execution-focused Special Projects Manager  to lead the go-to-market  and growth strategy for our accounting and financial management products, built specifically for India’s MSMEs.

This is a high-impact role where you’ll work cross-functionally with Product, Growth, Sales, Marketing, and Leadership teams to define commercial strategy, shape product distribution, drive user acquisition, and ensure scalable growth. You will play a pivotal role in influencing product direction, business outcomes, and market expansion.

Key Responsibilities -

• Define and own the GTM roadmap for accounting solutions tailored to MSME customers
• Collaborate with Product and Engineering teams to localize features based on user needs
• Should understand the need of businesses and create 0 to 1 journeys for the same
• Conduct market segmentation and develop targeted value propositions for various user personas (retailers, traders, service providers, etc.)
• Create pricing strategies and monetization models aligned with business goals
• Lead initiatives to drive product adoption, activation, retention, and revenue growth
• Plan and execute growth experiments across multiple channels; track performance and iterate
• Develop and monitor KPIs; leverage data to drive decision-making and improvements
• Scale user acquisition through partnerships, offline/online campaigns, and sales enablement
• Act as the bridge between product, business, and functional teams
• Manage GTM execution through structured planning, tracking, and performance reviews
• Drive cross-functional alignment for product launches and key commercial initiatives
• Own budgeting and resource planning for GTM and growth programs

WHAT WE ARE LOOKING FOR

• B.Tech and MBA from a reputed institution
• 5–11 years of experience in GTM, commercial strategy, or growth leadership roles
• Mandatory experience in fintech, SaaS, or MSME-focused digital products—especially in accounting, invoicing, or financial management tools
• Deep understanding of accounting or finance tools used by MSMEs
• Proven ability to lead cross-functional projects in a fast-paced, high-growth environment
• Strong analytical skills with experience using Excel, Power BI, Looker, or similar tools
• Excellent communication, stakeholder management, and influencing skills
• Hands-on execution mindset; willingness to work closely with data, field teams, or sales
• Familiarity with agile product environments and tools like Jira, Confluence, or Aha!

WHAT YOU’LL GET IN RETURN

• Competitive salary 
• Self & Family Health Insurance 
• Term & Life Insurance 
• OPD Benefits 
• Mental wellbeing through Plumm 
• Learning & Development Budget 
• 15 days of Privilege leaves 
• 12 days of Casual leaves 
• 12 days of Sick leaves 
• 3 paid days off for volunteering or L&D activities
• Stock Options

About the Team

The Financial Modeling Team is a part of the Customer & Product Support (C&PS) department which sits at the intersection of sales, customer success and technical support. The Financial Modeling team is comprised of finance professionals with prior experience in investment banking, equity research, and holds at least one of the following qualifications: Chartered Financial Analyst (CFA), Certified Financial Planner (CFP) or Certified Management Accountants (CMA), Financial Risk Manager (FRM). The team aims to understand our users' financial data needs to provide solutions that enhance M&A and quantitative research workflows.

The Financial Modeling team provides expert services for our analytical tools so that we can provide customers with a tailored experience when using our products. This seasoned team of investment professionals specializes in onboarding and customer adoption for our Excel add-ins, by developing, converting and validating financial models and library templates. 

About the Role

We are looking to hire an Analyst, Financial Modeling to join the growing Financial Modeling team at AlphaSense. This role marries the technical knowledge of our solution with a deep understanding of our users, across all of the segments and business units that we work with, to realize maximum value from the platform. The team is heavily relied upon to contribute excellent customer service by building financial models, which ultimately maximizes prospect and customer health. In order to learn our business and customer inside and out, this team helps build bespoke client model requests and maintain the template library using the excel add-ins tool. This role spearheads usage and engagement and partners with our product management and engineering teams in determining future product developments that will resonate with the market. 

Customer and Product Support is an excellent launching off point to accelerate your personal growth and career at AlphaSense. The role offers cross-functional exposure across our business, consequently providing you with great exposure to the different areas you may want to develop your career in, as you grow with us.

Who You Are

Basic Requirements

• Post graduate degree in Finance, Accounting or similar. Professional qualification including Chartered Financial Analyst (CFA), FRM.

• An intelligent, articulate, consultative and confident professional with 1-3 years of client-facing experience.

• Have deep and proven expertise in finance and experience building financial models in excel with the ability to interpret financial data and conduct analysis.

• Knowledge of basic accounting concepts and a solid understanding of financial analysis terminology and best practices, such as DCF and financial statements.

• A keen eye for detail and an ability to sift through large data sets to extract meaningful information.

• Excellent time management skills, including the ability to work under pressure to meet tight deadlines.

• You enjoy being part of an entrepreneurial team and work diligently to help others when needed.

• Possess a customer-obsessed mindset and enjoy working through complex problems to find solutions.

• Strong communicator with the innate ability to distill and explain complex issues in simple terms.

• Advanced user of Microsoft Excel, PowerPoint and other Microsoft Office suite products.

• Strong analytical and quantitative skills.

• Effective communication and presentation abilities.

Preferred Requirements

• Experience working using CapIQ, Bloomberg or similar Excel add-ins

• Knowledge of VBA

• Ability to handle ambiguity, proactively identify challenges and present solutions 

• Have an interest in AI, technology and software applications

What You’ll Do

• Deliver a world-class customer experience.

  • Model Buildout: Work on custom model building for all the customers globally to ensure we deliver best in class customer experience. 

  • Model Accuracy: Ensure financial models are accurate, error-free, and reflect the business’s operational complexities.

  • Collaboration: Work closely with cross-functional internal teams to help clients maximize the value from our product offerings.

  • Documentation: Maintain comprehensive documentation of assumptions, methodologies, and formulas used in models.

  • Quality Assurance: Perform rigorous testing to validate model outputs and verify formula integrity.

  • Adaptability: Modify models to accommodate changing business circumstances, regulatory changes, or new data.

  • Problem-Solving: Address complex financial challenges by creating innovative solutions within the modeling framework.

  • Use Excel to produce high-quality models and reports for clients using AlphaSense add-in.

  • Create and present easy-to-understand models for clients

  • Deliver on predefined team targets including delivering outcomes with high quality and excellence.

  • Partner with internal teams to help clients maximize the value from AlphaSense product offerings.

• Be an expert on our product and continuously build your knowledge.

  • Be an expert on the AlphaSense product by proactively learning, staying up-to-date on new features and filling any gaps in your knowledge

  • Identify areas to improve content and contribute to creating and updating knowledge base articles, tutorials, and other support documentation based on their expertise.

  • Innovation: Work with product teams on new enhancements ideas/features for the template library.

  • Assist with special projects as assigned.

About the Team

The Financial Modeling Team is a part of the Customer & Product Support (C&PS) department which sits at the intersection of sales, customer success and technical support. The Financial Modeling team is comprised of finance professionals with prior experience in investment banking, equity research, and holds at least one of the following qualifications: Chartered Financial Analyst (CFA), Certified Financial Planner (CFP) or Certified Management Accountants (CMA), Financial Risk Manager (FRM). The team aims to understand our users' financial data needs to provide solutions that enhance M&A and quantitative research workflows.

The Financial Modeling team provides expert services for our analytical tools so that we can provide customers with a tailored experience when using our products. This seasoned team of investment professionals specializes in onboarding and customer adoption for our Excel add-ins, by developing, converting and validating financial models and library templates. 

About the Role

We are looking to hire an Analyst, Financial Modeling to join the growing Financial Modeling team at AlphaSense. This role marries the technical knowledge of our solution with a deep understanding of our users, across all of the segments and business units that we work with, to realize maximum value from the platform. The team is heavily relied upon to contribute excellent customer service by building financial models, which ultimately maximizes prospect and customer health. In order to learn our business and customer inside and out, this team helps build bespoke client model requests and maintain the template library using the excel add-ins tool. This role spearheads usage and engagement and partners with our product management and engineering teams in determining future product developments that will resonate with the market. 

Customer and Product Support is an excellent launching off point to accelerate your personal growth and career at AlphaSense. The role offers cross-functional exposure across our business, consequently providing you with great exposure to the different areas you may want to develop your career in, as you grow with us.

Who You Are

Basic Requirements

• Post graduate degree in Finance, Accounting or similar. Professional qualification including Chartered Financial Analyst (CFA), FRM.

• An intelligent, articulate, consultative and confident professional with 1-3 years of client-facing experience.

• Have deep and proven expertise in finance and experience building financial models in excel with the ability to interpret financial data and conduct analysis.

• Knowledge of basic accounting concepts and a solid understanding of financial analysis terminology and best practices, such as DCF and financial statements.

• A keen eye for detail and an ability to sift through large data sets to extract meaningful information.

• Excellent time management skills, including the ability to work under pressure to meet tight deadlines.

• You enjoy being part of an entrepreneurial team and work diligently to help others when needed.

• Possess a customer-obsessed mindset and enjoy working through complex problems to find solutions.

• Strong communicator with the innate ability to distill and explain complex issues in simple terms.

• Advanced user of Microsoft Excel, PowerPoint and other Microsoft Office suite products.

• Strong analytical and quantitative skills.

• Effective communication and presentation abilities.

Preferred Requirements

• Experience working using CapIQ, Bloomberg or similar Excel add-ins

• Knowledge of VBA

• Ability to handle ambiguity, proactively identify challenges and present solutions 

• Have an interest in AI, technology and software applications

What You’ll Do

• Deliver a world-class customer experience.

  • Model Buildout: Work on custom model building for all the customers globally to ensure we deliver best in class customer experience. 

  • Model Accuracy: Ensure financial models are accurate, error-free, and reflect the business’s operational complexities.

  • Collaboration: Work closely with cross-functional internal teams to help clients maximize the value from our product offerings.

  • Documentation: Maintain comprehensive documentation of assumptions, methodologies, and formulas used in models.

  • Quality Assurance: Perform rigorous testing to validate model outputs and verify formula integrity.

  • Adaptability: Modify models to accommodate changing business circumstances, regulatory changes, or new data.

  • Problem-Solving: Address complex financial challenges by creating innovative solutions within the modeling framework.

  • Use Excel to produce high-quality models and reports for clients using AlphaSense add-in.

  • Create and present easy-to-understand models for clients

  • Deliver on predefined team targets including delivering outcomes with high quality and excellence.

  • Partner with internal teams to help clients maximize the value from AlphaSense product offerings.

• Be an expert on our product and continuously build your knowledge.

  • Be an expert on the AlphaSense product by proactively learning, staying up-to-date on new features and filling any gaps in your knowledge

  • Identify areas to improve content and contribute to creating and updating knowledge base articles, tutorials, and other support documentation based on their expertise.

  • Innovation: Work with product teams on new enhancements ideas/features for the template library.

  • Assist with special projects as assigned.

ABOUT THE ROLE

The Manager – Digital Transformation, Utilities will serve as the central coordination and execution member for advancing digitalization across distribution utilities within the Grids of the Future portfolio. This is a high-impact, cross-functional role that bridges strategic programme delivery, stakeholder engagement, technology deployment, and institutional capacity building. The incumbent will work closely with distribution companies (DISCOMs), grid operators, government energy ministries, multilateral institutions, technology vendors, and civil society organisations to drive measurable transformation outcomes at scale.

The role demands equal command of sector-specific technical knowledge — particularly in distribution utility operations, grid modernisation, software engineering, and energy data infrastructure — and of the human and organisational dimensions of large-scale digital change. The successful candidate will be equally comfortable presenting a roadmap to a utility board, reviewing a technical architecture with an engineering team, negotiating a data-sharing protocol with a regulator, and steering a cross-vendor delivery sprint.

KEY RESPONSIBILITIES

Digital Transformation Strategy and Programme Delivery

• Lead the design and execution of multi-year digital transformation roadmaps for distribution utilities, covering smart metering (AMI/AMR), SCADA/DMS upgrades, outage management systems (OMS), and integrated asset management platforms.
• Develop programme charters, milestone frameworks, KPI dashboards, and risk registers aligned with organisational priorities and donor/funder reporting requirements.
• Translate high-level transformation mandates into actionable work plans with clear ownership, resource allocation, and dependency mapping across technology, operations, and regulatory workstreams.
• Track and report programme progress to senior leadership, boards, and international stakeholders; prepare Board-ready briefings, donor reports, and policy submissions.
• Manage budget cycles, procurement processes, and contract oversight for digital initiatives, including vendor selection, SoW review, and performance monitoring.

Distribution Utility and Grid Digitalisation

• Provide technical advisory and implementation support to distribution utilities on grid digitalisation: smart grid architecture, IoT sensor deployment, SCADA integration, geographic information systems (GIS), and field force automation.
• Advise on regulatory and commercial frameworks for digital utilities: cost-of-service tariff mechanisms, regulatory asset base treatment of digital capex, and benchmarking against international best practice (EU DSO model, India RDSS, African utility digitalisation programmes).
• Support utilities in adopting advanced metering infrastructure (AMI), prepaid metering, distributed energy resource management systems (DERMS), and virtual power plant (VPP) frameworks.
• Facilitate utility-level data governance frameworks — meter data management systems (MDMS), data lakes, and secure data exchange protocols — in compliance with applicable data protection law including the India DPDP Act 2023.
• Assess AT&C loss reduction opportunities through digital interventions including smart billing, automated fault detection, and AI-powered loss analytics.

Software Engineering Oversight and Technology Delivery

• Engage directly with engineering teams — internal and vendor-side — on software architecture, integration design, API specifications, and release planning for utility digital products.
• Oversee technical delivery of software products, platforms, and integrations: sprint governance, code quality standards, DevOps/CI-CD pipeline management, and technical debt prioritisation.
• Review and provide input on system design documents, technical specifications, and vendor software proposals; ensure proposed solutions are robust, scalable, and fit for utility operating environments.
• Bridge the gap between business requirements from utility stakeholders and engineering execution, ensuring technical teams have clear, well-specified backlogs and utility counterparts understand delivery constraints.
• Evaluate build vs buy vs configure decisions for utility digital components and guide procurement accordingly.

Big Data, AI and Advanced Analytics

• Oversee the design and deployment of big data infrastructure for utilities: data pipelines from smart meters, SCADA systems, weather APIs, and demand-response platforms into centralised analytics environments.
• Champion the use of AI/ML models for demand forecasting, predictive maintenance, fault detection and classification, energy theft detection, and customer segmentation.
• Evaluate and onboard AI product vendors, conducting technical due diligence on model performance, data infrastructure requirements, integration APIs, and explainability standards.
• Establish model governance protocols including data quality standards, bias audits, retraining schedules, and version control to ensure trustworthy AI deployment in critical infrastructure.
• Build internal capability through training programmes, Centre of Excellence frameworks, and knowledge management platforms so that utilities can eventually self-sustain AI-driven operations.

Change Management and Organisational Transformation

• Design and lead structured change management programmes using established frameworks (Prosci ADKAR, Kotter 8-Step, or equivalent) to drive adoption of digital systems within utility workforce structures.
• Conduct stakeholder mapping, change readiness assessments, and impact analyses for each transformation initiative; develop communication and engagement plans for different audience segments.
• Partner with utility HR and L&D functions to design digital skilling curricula for field engineers, billing teams, control room operators, and senior management.
• Manage change fatigue and resistance in large bureaucratic organisations; coach utility leadership on digital culture and agile ways of working.
• Track adoption metrics, benefits realisation, and behavioural change indicators alongside technical deployment milestones.

Ecosystem Coordination and Stakeholder Engagement

• Serve as the primary relationship manager for technology companies, solution providers, system integrators, and platform vendors operating in the utility digital space.
• Coordinate with government bodies (Ministry of Power, CERC/SERCs, BEE, ISA, IRENA, SEforALL, and comparable regional bodies) on policy alignment, regulatory sandbox proposals, and joint programme design.
• Represent GEAPP's Grids of the Future team at industry forums, utility roundtables, and international energy conferences; build and maintain a professional network across the utility digital ecosystem.
• Facilitate consortium arrangements between utilities, technology providers, and financiers for large-scale digital infrastructure deployments.
• Support knowledge-exchange partnerships with peer organisations, development finance institutions (AfDB, ADB, WB, IFC), and bilateral aid agencies engaged in utility digitalisation.

Monitoring, Evaluation and Learning

• Design and operationalise MEL frameworks for digital transformation programmes, including theory-of-change mapping, logframe development, and results measurement.
• Oversee collection, validation, and analysis of programme data; produce periodic performance reports and impact assessments for internal governance and external accountability.
• Embed continuous improvement cycles including retrospectives, lessons-learned documentation, and adaptive management into programme delivery processes.

REQUIREMENTS

Education

• Bachelor's degree (mandatory) in Electrical Engineering, Computer Science, Software Engineering, Information Systems, or a related technical field.
• Master's degree (strongly preferred) in Energy Systems, Technology Management, MBA, Public Policy, or equivalent.
• Relevant certifications (desirable): PMP / PgMP, PRINCE2, Prosci Change Management, AWS/GCP/Azure Data, SAFe Agile, TOGAF, or utility-specific credentials such as IEEE Smart Grid certifications.

Professional Experience

• Minimum 7–9 years of progressive experience spanning software engineering, digital transformation, and programme management, with at least 3 years directly in the energy or utilities sector.
• Demonstrated track record of successfully managing end-to-end digital transformation programmes from concept through commissioning — ideally within a distribution utility, energy ministry, multilateral organisation, or consulting firm serving these clients.
• Hands-on software engineering background: experience in designing, building, or overseeing development of enterprise-grade software products, APIs, data platforms, or utility-facing applications, with the ability to engage credibly with engineering teams on architecture, code quality, and delivery.
• Hands-on experience with distribution utility operations: understanding of T&D network operations, OMS/DMS/EMS/GIS systems, meter-to-cash processes, and commercial billing systems.
• Experience working with or within a DISCOM, state power utility, or equivalent regulated energy entity is strongly preferred.
• Prior exposure to climate finance, green energy, or international development programming is advantageous.
• Must be based in New Delhi or willing and able to relocate to New Delhi prior to joining. The role involves regular in-person engagement with government bodies, utility leadership, and partners in the National Capital Region.

Technical & Sector Knowledge

• Digital Transformation

  • End-to-end transformation architecture: technology assessment, solution design, vendor management, and change delivery.
  • Digital maturity modelling and diagnostic frameworks for utilities.
  • Experience deploying at least two of: AMI, SCADA/DMS, ERP (SAP IS-U or Oracle CC&B), GIS, field force automation, or customer self-service portals.

  Software Engineering

  • Solid foundation in software engineering principles: system design, APIs, microservices architecture, DevOps/CI-CD pipelines, and cloud-native development.
  • Proficiency in at least one backend language (Python, Java, Node.js, or equivalent) and familiarity with frontend frameworks sufficient to review and guide development teams.
  • Experience managing or working alongside engineering squads: sprint planning, code review culture, technical debt management, and release governance.
  • Hands-on exposure to building or integrating utility-facing software such as billing systems, MDMS, mobile field force apps, consumer portals, or grid management dashboards.
  • Ability to evaluate vendor software on technical merit by reviewing architecture diagrams, integration specs, and API documentation without relying solely on vendor claims.

  Programme and Project Management

  • Strong command of PM methodologies: Waterfall, Agile/Scrum, and hybrid approaches.
  • Experience managing multi-workstream, multi-stakeholder programmes with budgets exceeding USD 2 million.
  • Proficiency in PM tools such as MS Project, Jira, Smartsheet, or Asana.
  • Risk management, issue escalation, and executive reporting across complex programme portfolios.

  Change Management

  • Structured change management methodology (ADKAR, Kotter, or equivalent) applied to technology adoption in large organisations.
  • Communication planning, training design, and benefits realisation tracking.
  • Experience managing union-heavy or government-owned utility environments preferred.

  Big Data and Data Engineering

  • Understanding of data pipeline architecture: ingestion, storage (data lake/warehouse), transformation, and visualisation layers.
  • Familiarity with AMI/MDMS data flows, time-series energy data, and GIS data integration.
  • Exposure to cloud data platforms (AWS S3/Glue/Redshift, GCP BigQuery, Azure Synapse) and BI tools such as Power BI, Tableau, or Looker.
  • Data governance: data dictionaries, data quality management, and master data management in a utility context.

  AI and Machine Learning Products

  • Working knowledge of AI/ML application areas for utilities: demand forecasting, predictive maintenance, energy theft detection, fault classification, and customer analytics.
  • Ability to evaluate AI vendor proposals including model performance metrics, training data requirements, integration feasibility, and explainability.
  • Experience establishing or contributing to an AI governance or model risk framework.
  • Familiarity with LLMs and generative AI use cases relevant to utility back-office and field operations.

  Distribution Utility Domain Knowledge

  • Deep understanding of the distribution utility value chain: generation procurement, transmission interface, distribution network operations, commercial metering, billing, and consumer interface.
  • Familiarity with AT&C loss reduction programmes, RDSS (India), or comparable international grid investment frameworks.
  • Understanding of DER integration challenges: rooftop solar, EV charging load management, net metering, and DERMS deployment.

  Stakeholder and Partner Coordination

  • Ability to manage diverse, cross-sector stakeholder ecosystems: regulators, utilities, government ministries, technology vendors, financiers, and civil society.
  • Experience structuring and managing partnerships, MoUs, data-sharing agreements, and consortium arrangements.
  • Comfort engaging at senior leadership, board, and ministerial levels as well as at technical working-group level.

  Additional Desirable Skills and Attributes

  • Knowledge of regulatory structures: tariff orders, CERC/SERC proceedings (India), or equivalent national regulatory frameworks in other jurisdictions.
  • Cybersecurity awareness for OT/IT convergence environments: IEC 62351, NERC CIP standards, and secure communications for SCADA and AMI networks.
  • Understanding of climate finance instruments relevant to utility infrastructure: concessional loans, green bonds, results-based financing, and blended finance structures.
  • Experience with international development organisations (World Bank, ADB, USAID, GIZ, FCDO) and their programme design and reporting norms.
  • Familiarity with ISO 55000 (Asset Management) in the context of utility digitalisation.
  • Knowledge of open-source platforms relevant to energy: OpenADR, OpenDSS, FIWARE, or OSCP for EV/charging management.
  • Experience with regulatory sandbox design or innovation facilitation in regulated utility environments.
  • Prior experience as a CTO, VP Engineering, or Head of Digital in an energy sector organisation is a strong differentiator.
  • Multilingual capability is an advantage, particularly Hindi or other languages relevant to GEA's programme geographies.

Skills & Competencies

• Systems Thinking: Ability to see technical, commercial, and institutional dimensions of utility transformation as an integrated whole; designs solutions that address root causes rather than symptoms.

  Influence Without Authority: Achieves alignment and action across government bodies, utility management, and vendor partners without direct reporting lines.

  Adaptive Leadership: Navigates ambiguity in complex, politically sensitive environments; adjusts approach based on stakeholder dynamics and evolving programme context.

  Data-Driven Decision Making: Defaults to evidence and quantitative analysis while remaining sensitive to qualitative and contextual factors that shape utility organisations.

  Communication Excellence: Translates technical complexity into clear, compelling narratives for non-technical audiences; equally effective in boardrooms, field visits, and policy forums.

  Delivery Orientation: Strong bias for action and accountability; builds structured tracking mechanisms and holds self and others to agreed milestones and standards.

  Collaboration and Inclusion: Builds high-performing cross-functional teams; actively includes diverse perspectives from utility field staff to senior ministry officials.

Work Environment and Travel

• Primary base: New Delhi, India. Candidates must be based in or willing to relocate to New Delhi before joining.
• Regular in-person engagement with government ministries (Ministry of Power, MNRE), DISCOMs, and NCR-based partners is integral to the role.
• Hybrid work arrangement; significant presence at utility sites, government offices, and partner locations required.
• Domestic and international travel expected at 30–40% annually, including visits to utility field sites, state capitals etc.
• Must be comfortable working across time zones to coordinate with multilateral partners, development banks, and government counterparts.
• Professional development allowance for certifications, conferences, and executive education

The opportunity:

We are seeking a highly skilled AEM Frontend Developer with 6-10 years of hands-on experience working on Adobe Experience Manager (AEM Cloud / 6.x and above). The ideal candidate will specialize in building responsive, scalable, and maintainable front-end components within AEM, leveraging modern web technologies and AEM‑specific frameworks. This role focuses on front-end engineering, component development, and seamless integration with AEM back-end services.

What You’ll Be Doing:

• • Develop responsive and reusable AEM components using HTL (Sightly), HTML5, CSS3, and JavaScript/TypeScript

  • Implement AEM templates, client libraries, content fragments, and experience fragments following best practices

  • Collaborate with backend developers to integrate Sling Models, Servlets, and OSGi services into frontend components

  • Build and optimize AEM client libraries for performance, caching, and efficient loading

  • Work with AEM Dispatcher and caching strategies to improve site performance

  • Integrate frontend components with RESTful and GraphQL APIs

  • Utilize AEM Digital Asset Management (DAM) for handling images, renditions, and metadata

  • Ensure cross-browser compatibility, accessibility (a11y), and mobile responsiveness

  • Participate in code reviews, debugging, and UI performance optimization

  • Contribute to CI/CD pipelines and deployment processes

  • Collaborate with UX/UI teams to deliver high-quality user experiences

What You’ll Need

• Experience

  • 6–10 years of hands-on experience with Adobe Experience Manager (AEM 6.x / Cloud Service)

  • Participation in at least two complex AEM frontend projects

  Technical Skills

  • Strong proficiency in:

    • HTL (Sightly)

    • HTML5, CSS3, SASS/LESS

    • JavaScript (ES6+), jQuery, TypeScript

  • Experience with:

    • AEM Sites (components, templates, Experience Fragments, Content Fragments)

    • AEM client libraries and frontend build workflows

    • Dispatcher caching and CDN optimization

  Integration & Architecture

  • Familiarity with:

    • REST/JSON APIs

    • GraphQL APIs

    • Page-based authoring and component-based delivery

  Additional Skills

  • Understanding of:

    • SEO best practices

    • Accessibility standards

    • Page speed optimization

    • Responsive design principles

  • Hands-on experience with:

    • Git

    • Maven

    • CI/CD tools (e.g., Jenkins)

  • Soft skills:

    • Strong debugging and problem-solving abilities

    • Good communication skills

    • Experience working in Agile/Scrum environments

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our personality and behaviours: We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solution's culture to life through the actions we all take every day:

• Connect Meaningfully
• Inspire Creatively
• Include Purposefully
• Approach Positively

Our brilliant, talented people are what makes VML Enterprise Solutions what we are. That’s why we look for people who go beyond and always push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

Head of Quality Engineering to lead and scale our QA function in India (Relocation to Noida required) 

 This is a pivotal leadership role within our Engineering and Technology team, requiring a unique blend of strategic foresight, commercial awareness, and hands-on technical expertise. 

The ideal candidate is not just a manager but a leader and coach—someone who can recruit and build a high-performing team from the ground up while maintaining involvement in projects and automation. You will be the driving force behind our continued AI Transformation in QA in the region and, ensure our technical capabilities are always one step ahead of business demand. 

This role offers relocation to Noida, its important that you are happy to relocate to Noida and our team will support your relocation 

What you’ll be doing: 

Leadership, Team Development & Future-Readiness 

• Build & Scale: Recruit top-tier QA talent to build the India team. Manage high-volume, high-pressure hiring cycles and  a establish QA Automation hub. 

• Future-Proofing the Workforce: Collaborate closely with Sales and Business Development teams to understand the sales pipeline and emerging market trends. Translate these insights into training roadmaps to ensure the team is "project-ready" for next-generation work before it arrives. 

• Talent Development: Follow and contribury to global engineering career progression frameworks. Foster a culture of continuous learning by coordinating training programs, onboarding graduates, and personally coaching team members. 

• Global Collaboration: Act as the primary liaison for the India region within our global community of QA leaders, ensuring alignment with global standards while addressing local operational needs. 

• Employee Wellbeing: Balance the drive for high performance with a deep commitment to team wellbeing, proactively managing signs of burnout and ensuring a healthy, sustainable work-life balance for your staff. 

 
AI Transformation & Technical Excellence 

• AI Leadership: Champion the adoption of AI-assisted testing tools and generative AI within the QA workflow. Lead transformation activities to automate test generation, self-healing scripts, and predictive quality analytics. 

• Automation Strategy: Lead the design and development of robust, scalable test automation frameworks using modern tools, with a specific focus on Playwright. 

• Hands-on Engineering: Review complex test scenarios and contribute to automation code or framework architecture. You will be expected to guide the team on technical implementation in Java, Python, or JavaScript. 

• Shift-Left & CI/CD: Support project teams in integrating quality gates within deployment pipelines and drive the adoption of "Shift-Left" testing principles. 

 
Strategic Quality Management 

• Metrics & KPIs: Define and track quality metrics (DRE, Test Coverage, Cycle Time) to provide transparent reporting to executive stakeholders. 

• SDLC Integration: Collaborate closely with Engineering, Product, and DevOps leads to embed quality as a mindset throughout the development lifecycle. 

• Infrastructure & Data: Oversee test environment management, data management strategies, and ensure the infrastructure supports rigorous performance and security testing. 

• Client Delivery Assurance: Act as the senior escalation point for critical project quality issues. Build relationships with global account leads to ensure Indian based delivery teams are meeting client expectations and strictly adhering to any SLAs 

 
Process & Operations 

• Agile Efficiency: Optimize testing processes to support rapid Agile/Scrum development cycles, reducing time-to-market whilst improving quality. 

• Prioritization: Expertly handle multiple conflicting priorities and context switching between strategic planning, crisis management, and recruitment activities. 

What we want from you: 

• Extensive QA Leadership & Team Scaling: Proven extensive experience in Quality Assurance, leading and managing teams, with a track record of building and scaling QA teams from small to medium sizes (including graduate intake and senior hires). 

• Comprehensive Technical QA Expertise: Strong hands-on proficiency in test automation frameworks (Java, Python, JavaScript), deep understanding of Functional, API, Performance (JMeter, k6), and Security testing fundamentals. 

• Modern QA Tooling & CI/CD Mastery: Experience with Playwright is highly desirable, along with proficiency in modern CI/CD tools (Jenkins, GitHub Actions, GitLab CI). 

• E-commerce/Retail Domain Expertise: Understanding of complex buying journeys within E-commerce/Retail domains, with experience using platforms like Shopify, Adobe Commerce, SFCC, or CommerceTools. 

• Strategic Business & Commercial Acumen: Ability to analyse business trends, sales pipelines, and commercial impact to forecast skill requirements, drive proactive team upskilling, and strategically prepare teams for future sales initiatives. 

• AI Transformation & Empowerment: Proven experience with AI transformation activities and a passion for empowering teams to effectively utilize AI tools in daily workflows. 

• Adaptable, Resilient & Results-Oriented: Comfortable with frequent context switching, adept at managing ambiguity in a fast-paced environment, and capable of handling demanding hiring targets and delivery deadlines. 

• Exceptional Communication & Stakeholder Management: Excellent verbal and written communication skills, capable of clearly explaining complex technical quality risks to non-technical stakeholders. 

• High Emotional Intelligence & Relationship Building: Possesses high emotional intelligence, fostering deep trust and strong relationships across cultural boundaries as an approachable, empathetic listener. 
• Vibrant Team & Tech Community Builder: Actively fosters a vibrant internal engineering culture (organizing Hackathons, Guilds, Lunch & Learns) and a strong sense of community within a distributed workforce through team bonding and celebrating successes. 

Desirable Attributes: 

• Cloud Native: Experience with cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes). 

• Emerging Tech: Demonstrated knowledge of AI/ML testing approaches and implementation of LLMs in testing. 

• Certifications: ISTQB Advanced Level or equivalent quality certifications. 

• Remote Management: Experience managing distributed or remote teams across different time zones. 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

Head of Quailify Engineering needed to lead and scale our QA function in India. This is a pivotal leadership role within our Engineering and Technology team, requiring a unique blend of strategic foresight, commercial awareness, and hands-on technical expertise. 

The ideal candidate is not just a manager but a leader and coach—someone who can recruit and build a high-performing team from the ground up while maintaining involvement in projects and automation. You will be the driving force behind our continued AI Transformation in QA in the region and, ensure our technical capabilities are always one step ahead of business demand. 

What you’ll be doing: 

Leadership, Team Development & Future-Readiness 

• Build & Scale: Recruit top-tier QA talent to build the India team. Manage high-volume, high-pressure hiring cycles and  a establish QA Automation hub. 

• Future-Proofing the Workforce: Collaborate closely with Sales and Business Development teams to understand the sales pipeline and emerging market trends. Translate these insights into training roadmaps to ensure the team is "project-ready" for next-generation work before it arrives. 

• Talent Development: Follow and contribury to global engineering career progression frameworks. Foster a culture of continuous learning by coordinating training programs, onboarding graduates, and personally coaching team members. 

• Global Collaboration: Act as the primary liaison for the India region within our global community of QA leaders, ensuring alignment with global standards while addressing local operational needs. 

• Employee Wellbeing: Balance the drive for high performance with a deep commitment to team wellbeing, proactively managing signs of burnout and ensuring a healthy, sustainable work-life balance for your staff. 

 
AI Transformation & Technical Excellence 

• AI Leadership: Champion the adoption of AI-assisted testing tools and generative AI within the QA workflow. Lead transformation activities to automate test generation, self-healing scripts, and predictive quality analytics. 

• Automation Strategy: Lead the design and development of robust, scalable test automation frameworks using modern tools, with a specific focus on Playwright. 

• Hands-on Engineering: Review complex test scenarios and contribute to automation code or framework architecture. You will be expected to guide the team on technical implementation in Java, Python, or JavaScript. 

• Shift-Left & CI/CD: Support project teams in integrating quality gates within deployment pipelines and drive the adoption of "Shift-Left" testing principles. 

 
Strategic Quality Management 

• Metrics & KPIs: Define and track quality metrics (DRE, Test Coverage, Cycle Time) to provide transparent reporting to executive stakeholders. 

• SDLC Integration: Collaborate closely with Engineering, Product, and DevOps leads to embed quality as a mindset throughout the development lifecycle. 

• Infrastructure & Data: Oversee test environment management, data management strategies, and ensure the infrastructure supports rigorous performance and security testing. 

• Client Delivery Assurance: Act as the senior escalation point for critical project quality issues. Build relationships with global account leads to ensure Indian based delivery teams are meeting client expectations and strictly adhering to any SLAs 

 
Process & Operations 

• Agile Efficiency: Optimize testing processes to support rapid Agile/Scrum development cycles, reducing time-to-market whilst improving quality. 

• Prioritization: Expertly handle multiple conflicting priorities and context switching between strategic planning, crisis management, and recruitment activities. 

What we want from you: 

• Extensive QA Leadership & Team Scaling: Proven extensive experience in Quality Assurance, leading and managing teams, with a track record of building and scaling QA teams from small to medium sizes (including graduate intake and senior hires). 

• Comprehensive Technical QA Expertise: Strong hands-on proficiency in test automation frameworks (Java, Python, JavaScript), deep understanding of Functional, API, Performance (JMeter, k6), and Security testing fundamentals. 

• Modern QA Tooling & CI/CD Mastery: Experience with Playwright is highly desirable, along with proficiency in modern CI/CD tools (Jenkins, GitHub Actions, GitLab CI). 

• E-commerce/Retail Domain Expertise: Understanding of complex buying journeys within E-commerce/Retail domains, with experience using platforms like Shopify, Adobe Commerce, SFCC, or CommerceTools. 

• Strategic Business & Commercial Acumen: Ability to analyse business trends, sales pipelines, and commercial impact to forecast skill requirements, drive proactive team upskilling, and strategically prepare teams for future sales initiatives. 

• AI Transformation & Empowerment: Proven experience with AI transformation activities and a passion for empowering teams to effectively utilize AI tools in daily workflows. 

• Adaptable, Resilient & Results-Oriented: Comfortable with frequent context switching, adept at managing ambiguity in a fast-paced environment, and capable of handling demanding hiring targets and delivery deadlines. 

• Exceptional Communication & Stakeholder Management: Excellent verbal and written communication skills, capable of clearly explaining complex technical quality risks to non-technical stakeholders. 

• High Emotional Intelligence & Relationship Building: Possesses high emotional intelligence, fostering deep trust and strong relationships across cultural boundaries as an approachable, empathetic listener. 
• Vibrant Team & Tech Community Builder: Actively fosters a vibrant internal engineering culture (organizing Hackathons, Guilds, Lunch & Learns) and a strong sense of community within a distributed workforce through team bonding and celebrating successes. 

Desirable Attributes: 

• Cloud Native: Experience with cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes). 

• Emerging Tech: Demonstrated knowledge of AI/ML testing approaches and implementation of LLMs in testing. 

• Certifications: ISTQB Advanced Level or equivalent quality certifications. 

• Remote Management: Experience managing distributed or remote teams across different time zones. 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

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As a Senior Solutions Architect, you will shape the future of the Data & AI landscape by working with the most sophisticated data engineering and data science teams in the world. You will be a technical advisor internally to the sales team, and work with the product team as an advocate of your customers in the field. You will help our customers to achieve tangible data-driven outcomes through the use of our Databricks Lakehouse Platform, helping data teams complete projects and integrate our platform into their enterprise Ecosystem. You'll grow as a leader in your field, while finding solutions to our customers' biggest challenges in big data, analytics, data engineering and data science problems

Reporting to the Field Engineering Manager, you will collaborate with our most strategic prospects and customers, work directly with product and engineering to drive the Databricks roadmap forward, and work with the broader customer-facing team to develop architectures and solutions using our platform. You will guide customers through the competitive landscape, best practices, and implementation, and develop technical champions along the way.

The impact you will have:

• You will partner with the sales team and provide technical leadership to help customers understand how Databricks can help solve their business problems.
• You will work directly with the sales team to develop your book of business, define account strategies, and execute those strategies to help your customers and prospects solve their business problems with Databricks. 
• Consult on Big Data architectures, implement proof of concepts for strategic projects, spanning data engineering, data science and machine learning, and SQL analysis workflows. As well as validating integrations with cloud services, home grown tools, and other 3rd party applications
• Collaborate with your fellow Solutions Architects, using your skills to support each other and our users
• Become an expert in, promote, and recruit contributors for Databricks inspired open-source projects (Spark, Delta Lake, and MLflow) across the developer community.

What we look for:

• 8+ years in a data engineering, data science, technical architecture, or similar pre-sales/consulting role
• 8+ years of experience with Big Data technologies, including Apache Spark™, AI, Data Science, Data Engineering, Hadoop, Cassandra, and others
• Strong consulting / customer facing experience , working with external clients across a variety of industry markets
• Coding experience in Python, R, Java, Apache Spark™ or Scala
• Experience building distributed data systems
• Have built solutions with public cloud providers such as AWS, Azure, or GCP
• Available to travel to customers in your region
• Nice to have: Databricks Certification

About the team:

As part of DataDome’s European technical support team, you will have a direct impact and daily interaction with clients such as Tripadvisor, Pokemon, ZocDoc, just to name a few.

This is an ideal opportunity to work with a variety of clients in their usage and adoption of DataDome’s platform, while simultaneously developing your knowledge and skill sets relating to cloud software, cybersecurity, and AI. When it comes to our support stack, we use Slack and Zendesk to provide support to our clients and Jira internally.

The Eurasian team is managed remotely, and emphasizes collaboration and engagement amongst dedicated problem solvers. 

As the Technical Support Engineer, you will be in charge of things like...

• Proactively monitoring customers’ exchanges and responding to support tickets while leveraging your expertise and knowledge of our solution and implementation phases.
• Informing our customers on how to get the most out of their DataDome products and services, respond to requests in a timely and precise manner, and be the point of contact to resolve customer issues related to DataDome products and services.
• Continuously developing your expertise and understanding of our solution, the implementation lifecycle, our bot detection process, as well as our dashboard functionalities through training, hands-on testing, sessions via our Learning & Development platform.
• Answer customers’ technical questions, while informing them and our internal global teams (Customer Success & Engineering) about your findings, meeting or exceeding service-level agreements (SLAs), and escalating ticket requests.
• Participating in an on-call rotation to provide to support our 24/7 support model
• Collaborating and exchanging with our global Threat Research team and cybersecurity experts on a daily basis, while simultaneously contributing to protecting and reducing fraudulent online traffic - basically this is what being a Datadomer is all about!

It would be great if...

• You have at least 2 years of relevant work experience in technical support, product support, or a similar customer-facing technical role
• You have experience supporting B2B cloud software
• You are self-driven, curious, an eager learner, at ease working autonomous and highly motivated
• You are a team player and enjoy interacting with global teams
• You are a customer-driven individual, who is excited to work and solve technical challenges in a rewarding environment alongside great people
• Technical and functional understanding of website hosting and architecture, mobile application, and how the internet works (architecture, components, flows, OSI Layers)
• You have experience with Apache, Nginx, AWS Lambda@edge, CDNs (e.g., Akamai, CloudFlare, Fastly), and WAFs
• You have cybersecurity experience

Bonus Points

• You are interested in deep diving into data and you are familiar with Kibana/Elasticsearch
• HTTP protocol is no mystery for you

What’s in it for you?

• Fully Remote position (India-based) work + $500 stipend to help you set up your ideal workspace after 90 days of employment
• Health Benefits: We offer medical, dental, & vision insurance options to keep you feeling your best.
• Professional Development: #Weaimhigh is part of our DNA, therefore we have invested in an internal Learning and Development platform and offer the opportunity to request additional training and support via your manager.
• Events & Team building: #Wecare and we have fun! We organise Annual Company-Offsite, Events, Drinks, Winter Party, Lunch & Learns and much more are part of our Culture
• PTO: 20 paid time off days, 5 sick days and 2 floating holidays
• Equivalent of 401 K eligibility + matching.

What are the next steps?

• You x Talent Acquisition Specialist
• You x Gaetan , Support Engineer Manager
• You x Team for the test
• You x Leta , Chief Customer Officer
• You x Benjamin, CEO
• Welcome to DataDome!

DataDome delivers real-time bot and agent trust management, giving businesses complete visibility and control over all traffic—human, bot, or AI. Named a Leader in The Forrester Wave™ for Bot Management, DataDome is trusted by enterprises like Etsy, PayPal, and Soundcloud. Acting as a traffic control plane, DataDome's multi-layered AI engine leverages thousands of models and 5 trillion signals daily to analyze intent and stop fraud in under 2 milliseconds—letting legitimate users through seamlessly across websites, apps, APIs, and MCPs. Backed by a 24/7 SOC and expert threat researchers, DataDome stops 20k+ attacks every second. With 30+ global PoPs, and 50+ ready-made integrations, DataDome is a recognized Leader on G2 across several categories—delivering protection that outperforms.

DataDome is an equal opportunity employer, and proud to be committed to diversity and inclusion. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.

THE ROLE

Quality Control Manager, Leather Garments & Accessories

Location: Gurgaon, India

Responsibilities

• Oversee QC operations at the factories, including the inspections of raw materials, in-process / in-line production and finished goods.
• Provide guidance to manufacturing partners’ QC and production on in-line production quality control, assisting first production qualification, problem-solving and continuous improvement.
• Investigate and address quality-related issues, including customer complaints and non-conforming materials.
• Prepare and submit reports on quality control activities, including inspection results, audits, and non-conformance reports
• Ensure factories comply with company standards and good documentation practices by providing accurate records of inspections, test results, and other quality-related documentation.

Qualifications

Required: 

• Bachelor's degree in science or engineering or relevant field
• 8-15  years of proven experience in quality control. Ideally in consumer goods or retail industries.
• Quality control experience in a manufacturing environment and/or field quality experience.
• Strong knowledge of quality control methodologies, tools, and best practices.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across different partners
• Demonstrated proficiency in root cause analysis as applied in a manufacturing environment.

As a Business Development Representative, you'll be a key player in helping our company grow. Your role involves building relationships and explaining how our tech solutions can make a real difference. It's a chance to be part of a fast-growing team and contribute to both our product and company values.

Responsibilities -

• Work closely with our tech, design, and leadership teams to create solutions that match what our customers need.
• Chat with potential customers, understand their business challenges, and explain how Pump can make their lives easier and save them money.
• Outbound through various channels including email, cold call, LinkedIn, etc.
• Show why our tech is valuable, whether you're talking to tech experts or those new to it all.
• Understand our product roadmap and make sure our solutions align with what our clients are looking for.
• Keep strong ties with key customers. Be the bridge between customers and our teams to ensure everything runs smoothly.

Qualifications -

• Educational and early career success.
• Clear communication skills: Speak and write clearly.
• This would be a fast-paced job. Things might change, and tech is always evolving.
• Work well with different teams. Communicate with engineering, product, and others to ensure customers are happy.
• Athlete mentality, a chip on the shoulder, and the desire to change your life through the startup.

Benefits -

• Competitive salary aligned with local market standards
• Performance-based bonuses
• Company equity options
• Comprehensive healthcare coverage
• Unlimited paid time off (with manager approval)
• Quarterly team retreats and offsites
• Flexible work arrangements, including hybrid/remote options where applicable

You will play a critical role in building our platform, driving the technical direction of our company. This is a hands-on position that will involve working on all things infrastructure, and collaborating with other engineers, designers, and founders. A great opportunity for someone to create a lasting impact not only on the primary product but also on the company's values and vision, given our early stage - we hope Pump would be that career defining opportunity for all of us!

Responsibilities -

• Work closely with the rest of the team to design and implement our infrastructure.
• Collaborate with other engineers and designers to build a user-friendly and intuitive platform that meets our customers' needs.
• Help define and execute the technical roadmap for our platform, balancing technical debt and innovation to ensure we can deliver on our business goals.
• Inventing, extending, and maintaining development processes, tools, and workflows.
• Contribute to product roadmap

Qualifications -

• BS or MS in Computer Science, Engineering, or a related field.
• 5+ years of experience as a DevOps engineer, with a focus on designing cloud native infrastructures.
• Experience with AWS, GCP, and Azure, and knowledge of AWS, GCP, and Azure cost and billing is a plus.
• Experience with CloudFormation, Terraform, etc.
• Experience with Kubernetes, docker, and distributed systems.
• Having AWS, GCP, and Azure certifications is a plus.
• Strong communication skills and ability to collaborate effectively with cross-functional teams.
• Experience with and enjoys creating prototypes and experimenting quickly

Benefits -

ABOUT WIN :

Founded in 1993, WIN is a highly innovative proptech company, building new disruptive software platforms and products for the massive real estate industry. We have the stability and brand recognition as a 30-year old company along with the curiosity and energy of a start-up. We are an Entrepreneur 500 company, Entrepreneur Fastest Growing company, and recognized as the Most Innovative Home Services Company.

OUR CULTURE :

Our colleagues are driven by curiosity and tinkering and a desire to make an impact. They enjoy a culture of high energy and collaboration where we listen to each other with empathy, experience personal and professional growth, and celebrate small victories and big accomplishments. Click here to learn more about our company and culture: https://www.linkedin.com/company/winhomeinspection/life

ABOUT PRODUCT MANAGER ROLE :

We are looking to add talented Senior Product Managers to our growing team! You will help build industry redefining state-of-the-art technology applications and products to transform the real estate industry.

KEY DUTIES AND RESPONSIBILITIES :

1. Rapidly develop a deep understanding of our business, and drive the vision for enhancing and building state-of-the-art business applications and digital products.
2. Project manage technical and non-technical colleagues and management team to define the product vision, and execute on that vision.
3. Operate in an agile environment to develop functional and technical design specifications, project plans, use cases, data migration plans, wireframes, and workflow diagrams.
4. Act as a liaison between business and tech teams to convert requirements into digital products for web, mobile, apps and VR.
5. Demonstrate ability to think strategically about business, product, and technical architecture.
6. Support design, development, testing and rollout of digital products and applications.

REQUIRED QUALIFICATIONS :

1. 4+ years as Product Manager/Owner for software products and applications
2. Bachelors degree in engineering or computer science
3. Highly analytical with expertise in gathering, analyzing and documenting requirements
4. Excellent knowledge of Agile Scrum methodologies including JIRA, Confluence or equivalent
5. Strong fundamentals in application development, data modeling, ETL, and BI tools
6. Like to work hard, have fun, laugh with colleagues, and embrace accountability

WHAT WE OFFER :

1. Highly inclusive and collaborative culture built on mutual respect
2. Focus on core values, initiative, leadership and adaptability
3. Strong emphasis on personal and professional development
4. Flexibility to work remotely or hybrid
5. Top-notch compensation